CallPoint New Europe
Industry: Telecommunications company
DescriptionTELUS International Europe is a European provider of multilingual contact centre and business process outsourcing solutions and a member of TELUS International. Founded: 2004 Number of employees: 3 500 in Europe; over 25 000 in the world Number of locations: Delivery centers in Sofia, Plovdiv, Bucharest, Craiova Founders: Philippe Ougrinov, Xavier Marcenac, Grégoire Vigroux, Yann Bidan, Olga Marcenac
CallPoint New Europe List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CallPoint New Europe. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CallPoint New Europe Salaries. You can even request information on how much does CallPoint New Europe pay if you want to. Learn about salaries, pros and cons of working for CallPoint New Europe directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
21 CallPoint New Europe employees in database. Find out everything there's to know about CallPoint New Europe employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CallPoint New Europe Employees
Employee
Years
Job
Industry
Yana Karamancheva Yana Karamancheva's CallPoint New Europe Experience October 2010 - September 2011
Job Showroom Manager at H&M
Industry Public Relations and Communications
Experience
H&M June 2014 - Present
All Channels Communication October 2011 - May 2014
CallPoint New Europe October 2010 - September 2011
Skills
Marketing Communications, Public Relations, Social Media Marketing, Online Advertising, Corporate Communications, Media Planning, Advertising, Media Relations, Event Management, Social Media, New Media, Digital Media, Social Networking, Internal Communications, Blogging, Creative Writing, Fashion, Press Releases
Education
Sofia University St. Kliment Ohridski 2013 — 2014
Master's degree, Producing and creative industry
Universität Bremen 2010 — 2010
Erasmus Exchange Program, Economics
University of National and World Economy 2006 — 2010
Bachelor, Journalism and Mass Media
H&M June 2014 - Present
All Channels Communication October 2011 - May 2014
CallPoint New Europe October 2010 - September 2011
Skills
Marketing Communications, Public Relations, Social Media Marketing, Online Advertising, Corporate Communications, Media Planning, Advertising, Media Relations, Event Management, Social Media, New Media, Digital Media, Social Networking, Internal Communications, Blogging, Creative Writing, Fashion, Press Releases
Education
Sofia University St. Kliment Ohridski 2013 — 2014
Master's degree, Producing and creative industry
Universität Bremen 2010 — 2010
Erasmus Exchange Program, Economics
University of National and World Economy 2006 — 2010
Bachelor, Journalism and Mass Media
Iliana Donova Iliana Donova's CallPoint New Europe Experience July 2010 - April 2011
Job Financial Services Specialist IG Soft LTD
Industry Information Technology and Services
Experience
IG Soft.LTD April 2014 - Present
Internet Securities, Inc. January 2013 - April 2014
Skrill (Moneybookers) August 2010 - November 2012
CallPoint New Europe July 2010 - April 2011
Nokia December 2008 - June 2010
Skills
E-commerce, Online Advertising, Team Management, Affiliate Marketing, Account Management, Gambling, CRM, Customer Service, Business Development, Project Management, Google Analytics, Business Analysis, New Business Development, Salesforce.com, Marketing Strategy, Outsourcing, Business Strategy, Key Account Acquisition..., Online Gaming, E-payments, Call Center, Product Management, Customer Satisfaction, Call Centers, Russian, YAML, Data Analysis, LibreOffice, Business Process, Business Process..., Microsoft Excel, Financial Reporting, XML, Finance, Sales, Process Improvement, Marketing, Budgets, Start-ups, Management, Training
Education
Sofia University St. Kliment Ohridski 2001 — 2009
bachelor, Arabian Studies, Biology and genetics
IG Soft.LTD April 2014 - Present
Internet Securities, Inc. January 2013 - April 2014
Skrill (Moneybookers) August 2010 - November 2012
CallPoint New Europe July 2010 - April 2011
Nokia December 2008 - June 2010
Skills
E-commerce, Online Advertising, Team Management, Affiliate Marketing, Account Management, Gambling, CRM, Customer Service, Business Development, Project Management, Google Analytics, Business Analysis, New Business Development, Salesforce.com, Marketing Strategy, Outsourcing, Business Strategy, Key Account Acquisition..., Online Gaming, E-payments, Call Center, Product Management, Customer Satisfaction, Call Centers, Russian, YAML, Data Analysis, LibreOffice, Business Process, Business Process..., Microsoft Excel, Financial Reporting, XML, Finance, Sales, Process Improvement, Marketing, Budgets, Start-ups, Management, Training
Education
Sofia University St. Kliment Ohridski 2001 — 2009
bachelor, Arabian Studies, Biology and genetics
Ivelina Pesheva Ivelina Pesheva's CallPoint New Europe Experience June 2006 - May 2009
Job Technical Team Lead at Concentrix
Industry Information Technology and Services
Experience
Concentrix April 2014 - Present
Concentrix April 2014 - Present
IBM Global Delivery Center November 2012 - Present
Hewlett-Packard October 2010 - October 2012
IBM Global Delivery Center November 2009 - October 2010
CallPoint New Europe June 2006 - May 2009
Skills
Call Center, Avaya, Customer Satisfaction, Customer Experience, CRM, Telemarketing, Training, Team Leadership, Call Centers, Technical Support, Service Delivery, Outsourcing, Customer Support, IT Service Management, Workforce Management, Teamwork, Customer Service, Team Management
Education
University of National and World Economy 2010 — 2012
Master, Business Administration
Sofia University St. Kliment Ohridski 2005 — 2009
Bachelor, Germanistik
Concentrix April 2014 - Present
Concentrix April 2014 - Present
IBM Global Delivery Center November 2012 - Present
Hewlett-Packard October 2010 - October 2012
IBM Global Delivery Center November 2009 - October 2010
CallPoint New Europe June 2006 - May 2009
Skills
Call Center, Avaya, Customer Satisfaction, Customer Experience, CRM, Telemarketing, Training, Team Leadership, Call Centers, Technical Support, Service Delivery, Outsourcing, Customer Support, IT Service Management, Workforce Management, Teamwork, Customer Service, Team Management
Education
University of National and World Economy 2010 — 2012
Master, Business Administration
Sofia University St. Kliment Ohridski 2005 — 2009
Bachelor, Germanistik
Nathalie Todorova Nathalie Todorova's CallPoint New Europe Experience July 2011 - August 2012
Job Digital Marketing Expert
Industry Internet
Experience
Freelance December 2008 - Present
CallPoint New Europe July 2011 - August 2012
imotite.com December 2006 - December 2008
gladen.bg October 2005 - December 2006
National Distributors June 2004 - October 2005
National Distributors August 2003 - June 2004
Stambuli Bulgaria January 2003 - August 2003
Skills
Online Marketing, SEO, SEM, Social Media, Google Analytics, Google Adwords, Social Media Marketing, Web Analytics, PPC, Email Marketing, Copywriting, Online Advertising, Competitive Analysis, Public Relations, Affiliate Marketing, Marketing Strategy, Marketing Management, Advertising, Marketing, Management, Project Management, Media Planning, Market Research, Team Management, Web Marketing, Entrepreneurship, E-commerce, Online Reputation..., Digital Marketing, CRM, Lead Generation, Facebook, Social Media Measurement, Press Releases, Direct Marketing, Organic Search, Marketing Communications, Market Planning
Education
Sofia University St. Kliment Ohridski 2001 — 2003
Master, European Public Administration
Sofia University St. Kliment Ohridski 1997 — 2001
Bachelor, Public Administration
Language High School 1992 — 1997
English
Freelance December 2008 - Present
CallPoint New Europe July 2011 - August 2012
imotite.com December 2006 - December 2008
gladen.bg October 2005 - December 2006
National Distributors June 2004 - October 2005
National Distributors August 2003 - June 2004
Stambuli Bulgaria January 2003 - August 2003
Skills
Online Marketing, SEO, SEM, Social Media, Google Analytics, Google Adwords, Social Media Marketing, Web Analytics, PPC, Email Marketing, Copywriting, Online Advertising, Competitive Analysis, Public Relations, Affiliate Marketing, Marketing Strategy, Marketing Management, Advertising, Marketing, Management, Project Management, Media Planning, Market Research, Team Management, Web Marketing, Entrepreneurship, E-commerce, Online Reputation..., Digital Marketing, CRM, Lead Generation, Facebook, Social Media Measurement, Press Releases, Direct Marketing, Organic Search, Marketing Communications, Market Planning
Education
Sofia University St. Kliment Ohridski 2001 — 2003
Master, European Public Administration
Sofia University St. Kliment Ohridski 1997 — 2001
Bachelor, Public Administration
Language High School 1992 — 1997
English
Veronika Hristova Veronika Hristova's CallPoint New Europe Experience March 2007 - June 2007
Job Junior Service Engineer at Unify
Industry Telecommunications
Experience
Unify April 2014 - Present
Sitel March 2010 - October 2013
"S.T.B Development" GmbH June 2008 - October 2008
CallPoint New Europe March 2007 - June 2007
Skills
Call Centers, Workforce Management, Customer Experience, Human Resources, BPO, Customer Satisfaction, Teamwork, Outsourcing, Team Management, Time Management, Customer Service, Learning Quickly, Negotiation, Contact Centers, German, Numerical Ability, Convincing Ability, Team-orientated, Love to Cook, Training, Soft Skills, Data Analysis
Education
Technical University Brunswick, Germany 2013 — 2014
Master's degree, Industrial Management in German
Technical University, Sofia, Bulgaria 2013 — 2014
Master's degree, Industrial Management in German
Technical University Sofia 2011 — 2014
Master of Business Administration (M.B.A.), (In German), Business Administration and Management, General
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor's degree, Business Administration and Management (In German)
Secondary School „Exarch Jossiff I.“, Lovech, Bulgaria 2002 — 2006
DSD Sprachdiplom Stufe II. der KMK, German Language
Unify April 2014 - Present
Sitel March 2010 - October 2013
"S.T.B Development" GmbH June 2008 - October 2008
CallPoint New Europe March 2007 - June 2007
Skills
Call Centers, Workforce Management, Customer Experience, Human Resources, BPO, Customer Satisfaction, Teamwork, Outsourcing, Team Management, Time Management, Customer Service, Learning Quickly, Negotiation, Contact Centers, German, Numerical Ability, Convincing Ability, Team-orientated, Love to Cook, Training, Soft Skills, Data Analysis
Education
Technical University Brunswick, Germany 2013 — 2014
Master's degree, Industrial Management in German
Technical University, Sofia, Bulgaria 2013 — 2014
Master's degree, Industrial Management in German
Technical University Sofia 2011 — 2014
Master of Business Administration (M.B.A.), (In German), Business Administration and Management, General
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor's degree, Business Administration and Management (In German)
Secondary School „Exarch Jossiff I.“, Lovech, Bulgaria 2002 — 2006
DSD Sprachdiplom Stufe II. der KMK, German Language
Ani Gergova's CallPoint New Europe Experience May 2014 - Present
Job Customer support at Telus International Europe
Industry Telecommunications
Experience
CallPoint New Europe May 2014 - Present
Water Country USA June 2012 - September 2012
Skills
Politics, Public Relations, Public Affairs, Public Sector, Science, Spanish Literature, English Literature, French, International Public..., International Relations, Comparative Politics, Comparative Analysis, European politics, European Studies, European Integration
Education
Sofia University St. Kliment Ohridski
Master of European Studies
Sofia University St. Kliment Ohridski 2010 — 2014
Bachelor`s Degree of Political Science, Political Science and Government
Universidad Carlos III de Madrid 2013 — 2014
Political Science and Government
CallPoint New Europe May 2014 - Present
Water Country USA June 2012 - September 2012
Skills
Politics, Public Relations, Public Affairs, Public Sector, Science, Spanish Literature, English Literature, French, International Public..., International Relations, Comparative Politics, Comparative Analysis, European politics, European Studies, European Integration
Education
Sofia University St. Kliment Ohridski
Master of European Studies
Sofia University St. Kliment Ohridski 2010 — 2014
Bachelor`s Degree of Political Science, Political Science and Government
Universidad Carlos III de Madrid 2013 — 2014
Political Science and Government
Vanya Nikova Vanya Nikova's CallPoint New Europe Experience September 2012 - October 2013
Job Manager of Customer Development at CloudSigma
Industry Computer Software
Experience
CloudSigma October 2014 - Present
Free Sofia Tour August 2010 - Present
CloudSigma October 2013 - October 2014
Spotted by Locals June 2011 - July 2014
CallPoint New Europe September 2012 - October 2013
Southeast Trade August 2010 - May 2012
Quality Energetics February 2010 - August 2011
Bosch Southeast Asia December 2008 - May 2009
Homburg & Partner June 2008 - October 2008
Advanced Marketing Consulting January 2008 - April 2008
Skills
Event Management, Market Research, Employer Branding, Brand Management, Project Management, Lead Generation, Social Entrepreneurship, Marketing Strategy, Social Media, Blogging, Writing, Marketing Management, Competitive Analysis, Budgets, Marketing, CRM, Teamwork, English, Management, Sales, Project Planning, Social Media Marketing, Data Analysis, Marketing Communications, Product Development, Online Marketing, B2B, Negotiation, Entrepreneurship, Social Networking, Digital Marketing, Advertising, Online Advertising, Time Management, Email Marketing, Product Marketing, Product Management, Marketing Research, Corporate Communications, Team Management, Strategy, Sales Management
Education
University of Mannheim 2002 — 2008
Master, Marketing, Controlling, English
Ikonomikon Panepistimion Athinon 2007 — 2007
Erasmus semester, Marketing, Management, Politics
First Language School 1996 — 2001
Secondary education, Maths, English, German
CloudSigma October 2014 - Present
Free Sofia Tour August 2010 - Present
CloudSigma October 2013 - October 2014
Spotted by Locals June 2011 - July 2014
CallPoint New Europe September 2012 - October 2013
Southeast Trade August 2010 - May 2012
Quality Energetics February 2010 - August 2011
Bosch Southeast Asia December 2008 - May 2009
Homburg & Partner June 2008 - October 2008
Advanced Marketing Consulting January 2008 - April 2008
Skills
Event Management, Market Research, Employer Branding, Brand Management, Project Management, Lead Generation, Social Entrepreneurship, Marketing Strategy, Social Media, Blogging, Writing, Marketing Management, Competitive Analysis, Budgets, Marketing, CRM, Teamwork, English, Management, Sales, Project Planning, Social Media Marketing, Data Analysis, Marketing Communications, Product Development, Online Marketing, B2B, Negotiation, Entrepreneurship, Social Networking, Digital Marketing, Advertising, Online Advertising, Time Management, Email Marketing, Product Marketing, Product Management, Marketing Research, Corporate Communications, Team Management, Strategy, Sales Management
Education
University of Mannheim 2002 — 2008
Master, Marketing, Controlling, English
Ikonomikon Panepistimion Athinon 2007 — 2007
Erasmus semester, Marketing, Management, Politics
First Language School 1996 — 2001
Secondary education, Maths, English, German
Todor Krastev Todor Krastev's CallPoint New Europe Experience February 2009 - August 2009
Job Teacher French language at Institut Français de Sofia
Industry Public Relations and Communications
Experience
Institut Français de Sofia September 2013 - Present
Sofia University St. Kliment Ohridski July 2013 - Present
Lucky center June 2011 - Present
IBM March 2012 - March 2013
Bulgarian Red Cross - Refugee-Migrant Service March 2011 - December 2011
CallPoint New Europe February 2009 - August 2009
Albena Tour June 2008 - July 2008
Sofauto September 2007 - June 2008
LPG Bulgarie September 2007 - September 2007
Digital Choice - iCorner August 2006 - September 2007
Skills
International Relations, Politics, French, Bulgarian, Customer Service, Translation, English, Public Relations, Market Research, Microsoft Office, Teamwork, Corporate Communications, Team Building, Project Management, Research, Team Management, Marketing Communications, European Union, Strategy, Training, Teaching
Education
New Bulgarian University 2008 — 2010
Master, International Relations and Politics (francophone program)
Université libre de Bruxelles 2009 — 2009
Master, International Relations and Politics
Sofia University St. Kliment Ohridski 2002 — 2007
Bachelor, French philology
Université Vincennes-Saint-Denis (Paris VIII) 2006 — 2006
Bachelor, literature and communication
National School for Ancient Languages and Culture 1997 — 2002
Secondary, French Language, History, Culture, Ancient Languages
Institut Français de Sofia September 2013 - Present
Sofia University St. Kliment Ohridski July 2013 - Present
Lucky center June 2011 - Present
IBM March 2012 - March 2013
Bulgarian Red Cross - Refugee-Migrant Service March 2011 - December 2011
CallPoint New Europe February 2009 - August 2009
Albena Tour June 2008 - July 2008
Sofauto September 2007 - June 2008
LPG Bulgarie September 2007 - September 2007
Digital Choice - iCorner August 2006 - September 2007
Skills
International Relations, Politics, French, Bulgarian, Customer Service, Translation, English, Public Relations, Market Research, Microsoft Office, Teamwork, Corporate Communications, Team Building, Project Management, Research, Team Management, Marketing Communications, European Union, Strategy, Training, Teaching
Education
New Bulgarian University 2008 — 2010
Master, International Relations and Politics (francophone program)
Université libre de Bruxelles 2009 — 2009
Master, International Relations and Politics
Sofia University St. Kliment Ohridski 2002 — 2007
Bachelor, French philology
Université Vincennes-Saint-Denis (Paris VIII) 2006 — 2006
Bachelor, literature and communication
National School for Ancient Languages and Culture 1997 — 2002
Secondary, French Language, History, Culture, Ancient Languages
Petar Torneff Petar Torneff's CallPoint New Europe Experience September 2008 - March 2009
Job Head of Managed Services at Javelin Group
Industry Information Technology and Services
Experience
Javelin Group June 2012 - Present
Propeople March 2011 - June 2012
Masthead Studios February 2010 - June 2011
Strategize! May 2009 - January 2010
Outsource Partners International April 2009 - June 2009
CallPoint New Europe September 2008 - March 2009
European Call Centre Ltd November 2006 - September 2008
Taxback.com June 2001 - January 2007
Skills
Business Analysis, Management, Team Management, CRM, Strategy, Leadership, Team Leadership, Customer Service, Operations Management, Change Management, Business Process, Business Strategy, Project Management, Time Management, Process Improvement, Project Planning, Analysis, Service Delivery, Performance Management, Budgets, Business Planning, Outsourcing, Customer Experience, Business Intelligence, Business Process..., BPO, Call Center, Coaching, Customer Engagement, Customer Satisfaction, IT Operations, Leadership Development, Management Consulting, Start-up Consulting, Start-ups, ITIL, ITIL Certified, Personnel Management, Quality Assurance, Human Resources, Recruiting, Employee Relations, Teamwork, Vendor Management, Business Process Design, JIRA
Education
Harvard Business School 2014 — 2015
Program for leadership development, Business & Leadership
Ikonomièeski universitet, Varna 2009 — 2012
Master, Corporate Finance
Technical University of Varna 2000 — 2005
Bachelor, Computer Science
Javelin Group June 2012 - Present
Propeople March 2011 - June 2012
Masthead Studios February 2010 - June 2011
Strategize! May 2009 - January 2010
Outsource Partners International April 2009 - June 2009
CallPoint New Europe September 2008 - March 2009
European Call Centre Ltd November 2006 - September 2008
Taxback.com June 2001 - January 2007
Skills
Business Analysis, Management, Team Management, CRM, Strategy, Leadership, Team Leadership, Customer Service, Operations Management, Change Management, Business Process, Business Strategy, Project Management, Time Management, Process Improvement, Project Planning, Analysis, Service Delivery, Performance Management, Budgets, Business Planning, Outsourcing, Customer Experience, Business Intelligence, Business Process..., BPO, Call Center, Coaching, Customer Engagement, Customer Satisfaction, IT Operations, Leadership Development, Management Consulting, Start-up Consulting, Start-ups, ITIL, ITIL Certified, Personnel Management, Quality Assurance, Human Resources, Recruiting, Employee Relations, Teamwork, Vendor Management, Business Process Design, JIRA
Education
Harvard Business School 2014 — 2015
Program for leadership development, Business & Leadership
Ikonomièeski universitet, Varna 2009 — 2012
Master, Corporate Finance
Technical University of Varna 2000 — 2005
Bachelor, Computer Science
Antonina Slavchova Antonina Slavchova's CallPoint New Europe Experience March 2009 - May 2011
Job Travel Agent
Industry Hospitality
Experience
Side Street Cafe May 2011 - Present
CallPoint New Europe March 2009 - May 2011
UPI Beauty and SPA December 2007 - March 2009
Skills
Call Center, IATA / UFTAA certified, Microsoft Word, Microsoft Excel, PowerPoint, Hospitality and Tourism, Call Centers, Customer Experience, English, Event Management, Microsoft Office, Management, Outsourcing
Education
New Bulgarian University 2004 — 2009
Bachelor's degree, Economics of Toourism
Nov Bulgarski Universitet 2004 — 2009
Bachelor, Economic of Tourism
Side Street Cafe May 2011 - Present
CallPoint New Europe March 2009 - May 2011
UPI Beauty and SPA December 2007 - March 2009
Skills
Call Center, IATA / UFTAA certified, Microsoft Word, Microsoft Excel, PowerPoint, Hospitality and Tourism, Call Centers, Customer Experience, English, Event Management, Microsoft Office, Management, Outsourcing
Education
New Bulgarian University 2004 — 2009
Bachelor's degree, Economics of Toourism
Nov Bulgarski Universitet 2004 — 2009
Bachelor, Economic of Tourism
Deyan Margushev Deyan Margushev's CallPoint New Europe Experience May 2008 - March 2009
Job Business Development at BulPros
Industry International Trade and Development
Experience
unblu inc. November 2014 - Present
BulPros November 2013 - Present
InProCom February 2013 - September 2013
Elance January 2006 - February 2013
Net Elite LLC February 2010 - October 2012
MAPASS, Inc. July 2009 - February 2010
Hewlett-Packard April 2009 - May 2009
CallPoint New Europe May 2008 - March 2009
Skills
Business Management, Customer Service, Regional Development, Technical Support, Microsoft Office, Account Management, English, E-commerce, SEO, Team Leadership, Google Analytics, Lead Generation, Customer Satisfaction, Customer Support, Teamwork, Coaching, Negotiation, Contact Centers, Call Center, Customer Experience, BPO, Management, Team Management, Outsourcing, Online Advertising, Social Media Marketing, Data Analysis, Market Research, CRM, Microsoft Excel, PowerPoint, Project Management, Databases, Time Management, Online Marketing, Advertising, Strategy, Marketing Strategy, Business Development, Google Adwords, Training, Analysis, Recruiting, Marketing, Social Networking, Call Centers, Editing
Education
Sofia University St. Kliment Ohridski 2007 — 2011
Bachelor, Regional Development and Politics
Sofia University St. Kliment Ohridski 2006 — 2007
Bachelor's degree, Classics and Classical Languages, Literatures, and Linguistics
Romain Rolland Foreign Language School 2001 — 2006
High School, English - French
unblu inc. November 2014 - Present
BulPros November 2013 - Present
InProCom February 2013 - September 2013
Elance January 2006 - February 2013
Net Elite LLC February 2010 - October 2012
MAPASS, Inc. July 2009 - February 2010
Hewlett-Packard April 2009 - May 2009
CallPoint New Europe May 2008 - March 2009
Skills
Business Management, Customer Service, Regional Development, Technical Support, Microsoft Office, Account Management, English, E-commerce, SEO, Team Leadership, Google Analytics, Lead Generation, Customer Satisfaction, Customer Support, Teamwork, Coaching, Negotiation, Contact Centers, Call Center, Customer Experience, BPO, Management, Team Management, Outsourcing, Online Advertising, Social Media Marketing, Data Analysis, Market Research, CRM, Microsoft Excel, PowerPoint, Project Management, Databases, Time Management, Online Marketing, Advertising, Strategy, Marketing Strategy, Business Development, Google Adwords, Training, Analysis, Recruiting, Marketing, Social Networking, Call Centers, Editing
Education
Sofia University St. Kliment Ohridski 2007 — 2011
Bachelor, Regional Development and Politics
Sofia University St. Kliment Ohridski 2006 — 2007
Bachelor's degree, Classics and Classical Languages, Literatures, and Linguistics
Romain Rolland Foreign Language School 2001 — 2006
High School, English - French
Pavlin Panev's CallPoint New Europe Experience July 2008 - September 2008
Job Application Services Lead at INDEAVR Ltd.
Industry Internet
Experience
Indeavr April 2013 - Present
Indeavr January 2012 - March 2013
Indeavr February 2010 - January 2012
Indeavr February 2009 - February 2010
CallPoint New Europe July 2008 - September 2008
CMSG March 2007 - July 2008
The Southwestern Company June 2006 - October 2006
Skills
.NET, ASP.NET, C#, SharePoint, Web Services, LINQ, WCF, T-SQL, SQL Server, HTML, JavaScript, XML, Databases, SQL, Windows, Software Development, Programming, AJAX, Visual Studio, Access, SOA, Web Development, OOP, IIS, TFS, Architecture, MOSS 2007, ADO.NET, Software Engineering, Agile, Customer Relations, WinForms, Business Analysis, Entity Framework, ASP.NET AJAX, Web Applications, Application Development, ASP, Design Patterns, Software Design, Requirements Analysis, Crystal Reports, SharePoint Designer, Software Project..., SOAP, Microsoft Technologies, Database Design, WSS 3.0, Solution Architecture, Object Oriented Design
Education
Technical University Sofia 2009 — 2011
Masters, E-Management
Technical University Sofia 2005 — 2009
Bachlor, Computer Systems and Technologies
Rich Dad Coaching
Indeavr April 2013 - Present
Indeavr January 2012 - March 2013
Indeavr February 2010 - January 2012
Indeavr February 2009 - February 2010
CallPoint New Europe July 2008 - September 2008
CMSG March 2007 - July 2008
The Southwestern Company June 2006 - October 2006
Skills
.NET, ASP.NET, C#, SharePoint, Web Services, LINQ, WCF, T-SQL, SQL Server, HTML, JavaScript, XML, Databases, SQL, Windows, Software Development, Programming, AJAX, Visual Studio, Access, SOA, Web Development, OOP, IIS, TFS, Architecture, MOSS 2007, ADO.NET, Software Engineering, Agile, Customer Relations, WinForms, Business Analysis, Entity Framework, ASP.NET AJAX, Web Applications, Application Development, ASP, Design Patterns, Software Design, Requirements Analysis, Crystal Reports, SharePoint Designer, Software Project..., SOAP, Microsoft Technologies, Database Design, WSS 3.0, Solution Architecture, Object Oriented Design
Education
Technical University Sofia 2009 — 2011
Masters, E-Management
Technical University Sofia 2005 — 2009
Bachlor, Computer Systems and Technologies
Rich Dad Coaching
Kristian Nikolov Kristian Nikolov's CallPoint New Europe Experience July 2009 - September 2009
Job Jr. Reporting Specialist at Ingram Micro Bulgaria
Industry Wholesale
Experience
Ingram Micro Bulgaria January 2014 - Present
National Employment Agency October 2010 - January 2014
CallPoint New Europe July 2009 - September 2009
Skills
Microsoft Office, Microsoft Excel, English, Databases, Business Analysis, Analysis, Software Documentation, Teamwork, Process Improvement, Documentation, Strategic Planning, Microsoft Word, Financial Analysis, Team Management, Forecasting, Financial Reporting, VBA
Education
Technical University Sofia 2005 — 2009
Bachelor's degree, Industrial Management
Math and Science High School "Geo Milev", Stara Zagora 2000 — 2005
Mathematics and English
Technical University Sofia
Ingram Micro Bulgaria January 2014 - Present
National Employment Agency October 2010 - January 2014
CallPoint New Europe July 2009 - September 2009
Skills
Microsoft Office, Microsoft Excel, English, Databases, Business Analysis, Analysis, Software Documentation, Teamwork, Process Improvement, Documentation, Strategic Planning, Microsoft Word, Financial Analysis, Team Management, Forecasting, Financial Reporting, VBA
Education
Technical University Sofia 2005 — 2009
Bachelor's degree, Industrial Management
Math and Science High School "Geo Milev", Stara Zagora 2000 — 2005
Mathematics and English
Technical University Sofia
Kapka Stoykova's CallPoint New Europe Experience November 2007 - February 2008
Job Coaching, Training and Recruitment in French, Bulgarian and Russian
Industry Management Consulting
Experience
European Commission March 2015 - Present
Development Zone Ltd. March 2008 - Present
CallPoint New Europe November 2007 - February 2008
Alexander Hughes Bulgaria 2006 - 2007
Bulgarian Telecommunication Company Plc September 2004 - September 2006
Agence Mediane Ltd., Varna September 2000 - September 2004
Solvay Sodi November 2000 - July 2002
Chambre de Métiers et de l'Artisant de Loir-et-Cher July 1997 - May 2000
TSBank - Kozloduy January 1993 - June 1994
Skills
Business Coaching, Executive Coaching, Multicultural..., Career Counseling, Entrepreneurship, Organizational..., Training, Outplacement, Personal Branding, Change Management, Team Management, Inspiring People, Strategy, Talent Management, Business Networking, Management Development, Executive Search, Blogging, Building Relationships, Customer Service, Management Consulting, Employer Branding, International..., 5S, Collaborative Problem..., TQM, Workshop Facilitation, Project Management, Coaching, Negotiation
Education
NBU & Sciences Po Toulouse 2014 — 2015
Master's degree
International Coaching Institute 2005 — 2006
Business and life Coach
Tula State University 1987 — 1992
MSc
European Commission March 2015 - Present
Development Zone Ltd. March 2008 - Present
CallPoint New Europe November 2007 - February 2008
Alexander Hughes Bulgaria 2006 - 2007
Bulgarian Telecommunication Company Plc September 2004 - September 2006
Agence Mediane Ltd., Varna September 2000 - September 2004
Solvay Sodi November 2000 - July 2002
Chambre de Métiers et de l'Artisant de Loir-et-Cher July 1997 - May 2000
TSBank - Kozloduy January 1993 - June 1994
Skills
Business Coaching, Executive Coaching, Multicultural..., Career Counseling, Entrepreneurship, Organizational..., Training, Outplacement, Personal Branding, Change Management, Team Management, Inspiring People, Strategy, Talent Management, Business Networking, Management Development, Executive Search, Blogging, Building Relationships, Customer Service, Management Consulting, Employer Branding, International..., 5S, Collaborative Problem..., TQM, Workshop Facilitation, Project Management, Coaching, Negotiation
Education
NBU & Sciences Po Toulouse 2014 — 2015
Master's degree
International Coaching Institute 2005 — 2006
Business and life Coach
Tula State University 1987 — 1992
MSc
Stanislav Lafazanov's CallPoint New Europe Experience August 2008 - Present
Job Chief Information Officer at CallPoint New Europe
Industry Outsourcing/Offshoring
Experience
CallPoint New Europe August 2008 - Present
Pexim Bulgaria August 2007 - August 2008
Hebros Bank 1994 - 2006
Skills
ISO 27001, PCI DSS, Call Center, Firewalls, Disaster Recovery, IT Service Management, Avaya, Windows Server 2003, Windows Server 2008, Network Security, IT Strategy, Citrix, DPM, Virtualization, WSUS, AVG, GFI, System Administration, Windows Server, ITIL, Outsourcing, Team Management, Hyper-V, Call Centers, Servers, Business Analysis, Security, IT Operations, Network Administration, Service Delivery, Incident Management, Cisco Technologies, Business Intelligence, Active Directory
Education
Ikonomièeski universitet, Varna 1988 — 1992
BS, Economics
CallPoint New Europe August 2008 - Present
Pexim Bulgaria August 2007 - August 2008
Hebros Bank 1994 - 2006
Skills
ISO 27001, PCI DSS, Call Center, Firewalls, Disaster Recovery, IT Service Management, Avaya, Windows Server 2003, Windows Server 2008, Network Security, IT Strategy, Citrix, DPM, Virtualization, WSUS, AVG, GFI, System Administration, Windows Server, ITIL, Outsourcing, Team Management, Hyper-V, Call Centers, Servers, Business Analysis, Security, IT Operations, Network Administration, Service Delivery, Incident Management, Cisco Technologies, Business Intelligence, Active Directory
Education
Ikonomièeski universitet, Varna 1988 — 1992
BS, Economics
Jana Vasileva Jana Vasileva's CallPoint New Europe Experience January 2012 - January 2013
Job Data Entry Specialist i coBuilder Bulgaria
Industry Information Services
Experience
coBuilder International September 2013 - Present
ICB January 2013 - August 2013
Callpoint New Europe January 2012 - January 2013
C3i Europe September 2010 - December 2010
Skills
Foreign Languages, Translation, Customer Service, Customer Support, Data Entry, Online Research, Content Writing, Microsoft Office, Google Docs, Adobe Creative Suite, Image Manipulation, Image Editing, Digital Photography, Analog Photography, Teamwork, Intercultural..., Time Management
Education
Sofia University St. Kliment Ohridski 2008 — 2012
Bachelor's degree, Scandinavian Languages, Literatures, and Linguistics
Háskóli Íslands 2011 — 2011
Scandinavian Studies
coBuilder International September 2013 - Present
ICB January 2013 - August 2013
Callpoint New Europe January 2012 - January 2013
C3i Europe September 2010 - December 2010
Skills
Foreign Languages, Translation, Customer Service, Customer Support, Data Entry, Online Research, Content Writing, Microsoft Office, Google Docs, Adobe Creative Suite, Image Manipulation, Image Editing, Digital Photography, Analog Photography, Teamwork, Intercultural..., Time Management
Education
Sofia University St. Kliment Ohridski 2008 — 2012
Bachelor's degree, Scandinavian Languages, Literatures, and Linguistics
Háskóli Íslands 2011 — 2011
Scandinavian Studies
Kris Bachvarov's CallPoint New Europe Experience February 2010 - Present
Job SchoolDB at Vielgi Data Design and Student at Nov Bulgarski Universitet
Industry Public Relations and Communications
Experience
CallPoint New Europe February 2010 - Present
Vielgi Data Design September 2007 - April 2008
Skills
BPO, Call Center, Customer Service, Outsourcing, English, Customer Experience, Customer Relations, Microsoft Office, Bulgarian, Social Media Marketing, Public Relations, Event Management, Marketing Communications, Call Centers, Team Management
Education
Nov Bulgarski Universitet 2007 — 2012
CallPoint New Europe February 2010 - Present
Vielgi Data Design September 2007 - April 2008
Skills
BPO, Call Center, Customer Service, Outsourcing, English, Customer Experience, Customer Relations, Microsoft Office, Bulgarian, Social Media Marketing, Public Relations, Event Management, Marketing Communications, Call Centers, Team Management
Education
Nov Bulgarski Universitet 2007 — 2012
Miruna Mioara Bolea's CallPoint New Europe Experience January 2011 - August 2012
Job Implementation manager at CallPoint New Europe
Industry Financial Services
Experience
CallPoint New Europe January 2011 - August 2012
Citi Fund Services Canada November 2006 - October 2009
Sodexo Pass Romania August 2002 - August 2006
ORANGE ROMANIA April 1997 - August 2002
Eximbank of Romania October 1995 - March 1997
Eximbank of Romania February 1995 - October 1995
Eximbank February 1993 - January 1995
Credit Bank February 1992 - February 1993
Bancorex October 1991 - January 1992
Skills
Time Management, Risk Management, Performance Management, Cost Control, Start-ups, Management, Leadership, CRM, Call Centers, Budgets, Team Management, Strategy, Business Strategy, Recruiting, Cash Flow, Coaching, Business Development, Project Planning, Auditing, Project Management, Managerial Finance, Telecommunications, Operations Management, Customer Experience, Credit, Business Planning, Finance, Customer Service, Analysis, Sales, Negotiation, Call Center, Team Leadership, Accounting, Outsourcing
Education
Society of Management Accountants 2007 — 2009
Certified Management Accountant, Strategic Management, Finance & Management Accounting, Risk Management and Governance, Financial Ana
Romanian – Canadian MBA Program 2000 — 2001
MBA, Marketing
The Open University UK , Romania, Bucharest 1998 — 2000
Professional Certificate in Management, Managing Customer Relations, The Effective Manager, Accounting for Managers
1986 — 1991
Bachelor, Trade
CallPoint New Europe January 2011 - August 2012
Citi Fund Services Canada November 2006 - October 2009
Sodexo Pass Romania August 2002 - August 2006
ORANGE ROMANIA April 1997 - August 2002
Eximbank of Romania October 1995 - March 1997
Eximbank of Romania February 1995 - October 1995
Eximbank February 1993 - January 1995
Credit Bank February 1992 - February 1993
Bancorex October 1991 - January 1992
Skills
Time Management, Risk Management, Performance Management, Cost Control, Start-ups, Management, Leadership, CRM, Call Centers, Budgets, Team Management, Strategy, Business Strategy, Recruiting, Cash Flow, Coaching, Business Development, Project Planning, Auditing, Project Management, Managerial Finance, Telecommunications, Operations Management, Customer Experience, Credit, Business Planning, Finance, Customer Service, Analysis, Sales, Negotiation, Call Center, Team Leadership, Accounting, Outsourcing
Education
Society of Management Accountants 2007 — 2009
Certified Management Accountant, Strategic Management, Finance & Management Accounting, Risk Management and Governance, Financial Ana
Romanian – Canadian MBA Program 2000 — 2001
MBA, Marketing
The Open University UK , Romania, Bucharest 1998 — 2000
Professional Certificate in Management, Managing Customer Relations, The Effective Manager, Accounting for Managers
1986 — 1991
Bachelor, Trade
Snezhina Marburg's CallPoint New Europe Experience April 2008 - September 2008
Job Senior HR Specialist and Business processes at CocaCola HBC
Industry Human Resources
Experience
AIG August 2015 - Present
Coca-Cola HBC August 2013 - August 2015
TNT Bulgaria June 2009 - July 2013
CallPoint New Europe April 2008 - September 2008
Slavianka AD Burgas January 2007 - April 2008
Skills
Coaching, Project Planning, Time Management, Psychology, Human Resources, Problem Management, Behavior Problems, Performance Management, Recruiting, HR Policies, HR Consulting, Interviews, Employee Engagement, Teamwork, Organizational..., Talent Management, Team Management, Training
Education
Yugo-zapaden universitet 'Neofit Rilski' 2010 — 2011
Master's Degree, Management psychology, Excellent
2000 — 2008
Bachelor's Degree, Psychology
AIG August 2015 - Present
Coca-Cola HBC August 2013 - August 2015
TNT Bulgaria June 2009 - July 2013
CallPoint New Europe April 2008 - September 2008
Slavianka AD Burgas January 2007 - April 2008
Skills
Coaching, Project Planning, Time Management, Psychology, Human Resources, Problem Management, Behavior Problems, Performance Management, Recruiting, HR Policies, HR Consulting, Interviews, Employee Engagement, Teamwork, Organizational..., Talent Management, Team Management, Training
Education
Yugo-zapaden universitet 'Neofit Rilski' 2010 — 2011
Master's Degree, Management psychology, Excellent
2000 — 2008
Bachelor's Degree, Psychology
Nadejda Krandeva's CallPoint New Europe Experience April 2011 - November 2012
Job reservation agent at CallPoint New Europe
Industry Public Policy
Experience
CallPoint New Europe April 2011 - November 2012
Bulgarian Ministry of Foreign Affairs July 2009 - August 2009
European Public Law Organization February 2009 - July 2009
Fortuna MD June 2006 - August 2006
Skills
Research, Microsoft Excel, English, International Relations, Event Planning, Policy Analysis, Public Policy, Public Relations, PowerPoint, Event Management, Politics, Teamwork, Microsoft Word, Non-profits, Analysis
Education
De Haagse Hogeschool / The Hague University of Applied Sciences 2006 — 2009
European Studies, Public Administration
Universidad Complutense de Madrid 2008 — 2008
Politics and Sociology
Sofia Math School (SMG,СМГ)
CallPoint New Europe April 2011 - November 2012
Bulgarian Ministry of Foreign Affairs July 2009 - August 2009
European Public Law Organization February 2009 - July 2009
Fortuna MD June 2006 - August 2006
Skills
Research, Microsoft Excel, English, International Relations, Event Planning, Policy Analysis, Public Policy, Public Relations, PowerPoint, Event Management, Politics, Teamwork, Microsoft Word, Non-profits, Analysis
Education
De Haagse Hogeschool / The Hague University of Applied Sciences 2006 — 2009
European Studies, Public Administration
Universidad Complutense de Madrid 2008 — 2008
Politics and Sociology
Sofia Math School (SMG,СМГ)
Simona Stoimenova's CallPoint New Europe Experience June 2012 - Present
Job Agent
Industry
Experience
CallPoint New Europe June 2012 - Present
Skills
BPO
Education
Plovdivski universitet 'Paisii Hilendarski' 2009 — 2013
CallPoint New Europe June 2012 - Present
Skills
BPO
Education
Plovdivski universitet 'Paisii Hilendarski' 2009 — 2013
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia