CALLTECH Company
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CALLTECH Employees
Manifest Solutions 2014 - Present
Lowe's Companies, Inc. July 2012 - July 2014
CenturyLink April 2008 - June 2012
CallTech January 2005 - June 2007
Skills
Java, Cucumber, HTML, Test Driven Development, Ruby, Agile Testing, Agile Methodologies, Groovy, JUnit, Grails, Customer Service, RubyMine, Spring Framework, Tomcat, Management, Microsoft Office, Leadership, ATDD, Watir, Eclipse, Microsoft Word, Problem Solving, Microsoft Excel, Subversion, Pair Programming, Automation, Maven, EasyMock, Bootstrap
Education
The Ohio State University 2012 — 2016
Computer Science
Emora Music Group Distributed by Central South/Infinity Distribtution 2012 - Present
A.WrightMusic, LLC September 2006 - Present
Pilot Club of Columbia (Providence Hospital) August 2007 - July 2011
Palmetto GBA May 2004 - February 2007
Calhoun County School District April 2001 - April 2005
Calltech January 2004 - March 2004
Bose Corp September 2003 - January 2004
Skills
Training, Music Industry, Musical Theatre, Music Production, Singing, Performing Arts, Performance Management, Customer Service, Customer Satisfaction, Customer Engagement, Customer Insight, Microsoft Technologies, Health Insurance, Healthcare Information..., Public Health, Senior Services, Non-profit Program..., Marketing Strategy, Marketing Communications, Public Speaking, Public Relations, Promotional, Sales Promotion, Entertainment, Event Management, Songwriting, Leadership
Education
South Carolina State University 2008 — 2010
Elementary Education and Teaching
Claflin University
Elementary Education/Child Development; Business/Educational Computer Applications
Reliant Technology May 2013 - October 2013
US Army January 2009 - May 2012
CallTech June 2006 - June 2007
Skills
Logistics, Budgets, Supply, Human Resources, Logistics Management, Supply Chain Management, Operations Management, Military, Security Clearance, Inventory Management, Operational Planning, Supply Chain, Warehousing, DoD, Army, Military Operations, Transportation, Military Experience, Military Logistics, Materials Management, Process Improvement, Sales
Education
Florida Institute of Technology 2013 — 2014
Master of Science (MS), Logistics, Materials, and Supply Chain Management
Albany State University 2003 — 2008
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Randstad August 2010 - Present
Stream Global Services March 2010 - August 2010
Bright House Networks July 2008 - February 2010
Convergys April 2007 - October 2007
KG Hagans Professional Services Group February 2002 - February 2007
CallTech February 2001 - February 2002
Skills
Active Directory, Troubleshooting, Technical Support, Servers, Software Documentation, System Administration, Networking, Software Installation, Call Centers, Routers, Windows, Help Desk Support, BMC Remedy, Customer Service, Training, Windows Server
Education
Columbus State Community College 2005 — 2007
Self-Employed June 2013 - Present
The Academic Advantage January 2013 - June 2013
Nasty Gal May 2012 - March 2013
The Home Depot January 2007 - December 2011
Circuit City June 2006 - January 2007
Hamilton Telecommunications Relay Service May 2005 - June 2006
Calltech March 2003 - May 2005
Skills
Typing, Creative Writing, English Literature, Computer Hardware, Fraud Detection, Microsoft Office, Mac OS, Linux, Copy Editing
Education
California State University-San Bernardino 2007 — 2011
B.A. English, English Language and Literature/Letters
Albany High School 1999 — 2003
Linium November 2014 - Present
Fruition Partners January 2014 - November 2014
Fruition Partners August 2011 - January 2014
Omnicare January 2011 - August 2011
Bob Evans April 2010 - December 2010
Bob Evans February 2010 - May 2010
DSW April 2007 - March 2010
Bob Evans August 2009 - February 2010
Redemtech July 2005 - April 2007
Calltech November 2004 - March 2005
Skills
IT Service Management, ITIL, Windows Server, Service-Now, Help Desk Support, Servers, Active Directory, Microsoft Exchange, XP, Laptops, JavaScript, Troubleshooting, WAN, Service Desk, Service Delivery, Visio, Lotus Notes, Hardware, IT Strategy, Linux, Incident Management, IT Management, HP, BMC Remedy, TCP/IP, Enterprise Architecture, VPN, Software Documentation, Microsoft SQL Server, Switches, SharePoint, Routers, Software Installation, Operating Systems, Disaster Recovery, Data Center, Technical Support, Windows 7, IT Operations, System Deployment, System Administration, Windows XP, Computer Hardware, Blackberry Enterprise..., Network Administration
Education
Columbus State Community College
Computer/Electrical Engineering
ComputerTraining
The Ohio State University
Computer/Electrical Engineering
Carter Lumber February 2008 - Present
Reed Design Services 2002 - 2015
Reed Design Services 2002 - 2015
Crockett Homes Inc. September 2005 - May 2006
J Gaug Construction September 2003 - May 2005
Complex Framing Construction May 2000 - March 2003
Verizon Wireless Ohio January 1999 - May 2000
Calltech August 1998 - January 1999
Skills
Customer Relations, Customer Satisfaction, Customer Service, Construction Management, Office Management, Sales Support, Direct Sales, Inside Sales, Professional Services, Architectural Drafting, Graphic Design, Logo Design, Construction Drawings, Construction Documents, Framing, Carpentry, Hard Worker, Customer Loyalty, Client Loyalty, Team Building, Client Relationship..., Developing Client..., Submittals, Renovation, Doors, Cold Calling, Building Materials, Sales Operations, Inventory Management, Purchasing, Construction
Education
Columbus State 2000 — 2002
None, Business, Management, Marketing, and Related Support Services, Average
Adult and Child Mental Health Center July 2012 - Present
N/A July 2011 - Present
Hamilton Center Inc November 2007 - July 2011
Hamilton Center, Inc. November 2007 - July 2011
n/a - currently unemployed November 2007 - July 2011
National Employment Services June 2006 - November 2007
CallTech September 2005 - June 2006
Fry's Electronics February 2005 - May 2005
Randolph Medical Center February 2002 - October 2002
US Army January 1989 - January 2001
Skills
TCP/IP, Imaging, Hardware Support, Network Hardware, Home Networking, Software Installation, Remote Assistance, Customer Service, Field Support, Windows XP Professional, Windows 7, Terminal Server, Microsoft Office, Ping, Wireless Networking, Hardware Installation, network cabling, XP, Cabling, Digital Imaging, Networking, Technical Support, Troubleshooting, Virtual Assistance, Windows XP, Citrix, DNS, Hardware, Laptops, Team Building, Information Technology
Education
New Horizons Computer Learning 2012 — 2012
A+ Certified, Computer Technology/Computer Systems Technology
Colorado Technical University-Online 2002 — 2005
Bachelor's of Science, Business Administration for Information Technology
Computertraining.com 2004 — 2004
Microsoft Certified Professional 2.0, Windows 2000
Monongahela Valley Hospital May 2012 - Present
Comcast Cable July 2010 - January 2012
Comcast Cable May 2006 - July 2010
Comcast Cable 2003 - 2006
calltech 2001 - 2003
Skills
IP, Routers, Troubleshooting, Networking, Cisco Routers, Active Directory, Computer Network..., Wireless Networking, DOCSIS, Network Engineering, Switches, VoIP, Cabling, Ethernet, TCP/IP, Help Desk Support, Telephony, Optical Fiber, WAN, Cisco Technologies, Desktop Computers, Juniper, Broadband, Fiber Optics, Computer Hardware, Computer Repair, Desktop Administration, Technical Support, Network Administration, CompTIA A+ Certification, Cisco IOS, DHCP, VPN, Routing, Metro Ethernet, IPv6, DWDM, Network Operations, Wireless Routers, N+ Certified, A+, Microsoft Servers, IP Networking, IPv4, CMTS, Cable Modems, BMC Remedy, CCNA, Cisco Certified, MPLS
Education
American InterContinental University 2004 — 2006
Bachelors, Information Technology, 3.0
American InterContinental University 2003 — 2004
Associate, Business Administration, 3.0
International Academy of Design and Technology 2000 — 2001
Certificate, Network Administration Certificate, 3.2
Elizabeth Forward High 1988 — 1992
Diploma, General Studies
IBM July 2012 - April 2014
CSC June 2010 - June 2012
CarMax March 2004 - September 2009
CALLTECH January 2003 - January 2004
Skills
Troubleshooting, Business Analysis, Windows Server, Cloud Computing, SQL, System Administration, Microsoft Office, HTML, Windows, Project Management, Customer Service, Visio, Access, CSS, Microsoft Expression..., Sanity Testing, SAN, Enterprise Storage, flash technology, Storage Virtualization, Duplication, Consolidation, Compression, Enterprise Disk systems
Education
University of South Carolina-Columbia 2001 — 2004
Bachelor of Science (BS) Retail Management, Bachelor of Science (BS) Integrated Information Technology
University of South Carolina-Columbia
BS, Information Technology
Dollar Bank, FSB November 2013 - Present
Dollar Bank October 2007 - November 2013
Citizens Phonebank November 2006 - March 2007
CallTech August 2005 - August 2006
Skills
AML, Highly detail oriented, Time Management, Microsoft Excel, Microsoft Word, Customer Service, Spreadsheets, Telephone Skills, Training, Sales, Office Management, Data Entry, Access, Supervisory Skills
Education
University of Phoenix 2010 — 2012
Masters Degree, Administration of Justice and Security
California University of Pennsylvania 2002 — 2009
Bachelors, Liberal Studies with minor in Criminal Justice
Virtrex Systems February 2014 - Present
Waterman Broadcasting October 2011 - Present
WRXY Christian Television January 2003 - October 2011
CallTech August 2002 - December 2002
Temple Christian School August 1998 - August 2002
The Paradies Shops 1995 - 1998
US Army October 1990 - July 1995
Skills
Television, Broadcast, Video Production, Video Editing, Digital Media, Video
Education
American InterContinental University 2003 — 2004
Bachelor, Digital Design
Southwest Florida College 2000 — 2002
CCNA
Computer Wizard August 2004 - Present
Calltech May 2005 - July 2005
Celebrity Centre International 1997 - 2004
Skills
Troubleshooting, Networking, Software Installation, Testing, Customer Service, Management, Wireless, Integration, Marketing, Operating Systems
Education
Budapesti Mûszaki és Gazdaságtudományi Egyetem 1994 — 1997
Energetikai Szakkepzesi Intezet, Paks, Hungary 1992 — 1996
e411 Technology Services, LLC January 2011 - Present
CRYSTAL CLASSICS – (ACT 1) May 2012 - July 2012
INTELISOL – (SNIDER BLAKE PERSONNEL) February 2012 - April 2012
SHANNON R THOMAS, ESQUIRE ATTORNEY AT LAW 2012 - 2012
Hot Stuff Cool Things 2009 - 2010
JP MORGAN CHASE – (SMARTSOURCE) July 2009 - September 2009
WIDE OPEN WEST 2006 - 2009
SAMEX TRADING COMPANY 2002 - 2003
CROWN MOTOR COMPANY 2001 - 2002
CallTech 2000 - 2001
Skills
Project Management, Business Development, Strategic Planning, Marketing Strategy, New Business Development, Customer Service, Negotiation, Entrepreneurship, Budgets, Website Development, Graphic Design, Database Design, Database Administration, Operational Efficiency, Software Installation, Business Analysis, Network Administration, Social Networking, Multimedia, Website Administration, Computer Maintenance, WordPress, HTML 5, PHP4/5, Microsoft Office, Joomla, Adobe Creative Suite, JavaScript, CSS
Education
Columbus State
Computer Information Technology: Project Management
Columbus State
Multimedia Production Technology
DeVry
Electronic Engineering
St. Charles Preparatory
High School
Time Warner Cable Online Game ReviewerMMOPGJuly 2007 - February 2008
IGN Entertainment June 2007 - February 2008
Calltech January 2005 - January 2006
US Army October 1996 - August 1998
Education
Southeast Arkansas College 2003 — 2004
Midlands Technical College 1999 — 2000
Lexington High School 1991 — 1995
SpaceX March 2014 - Present
CMS Mechanical Services June 2011 - March 2014
GSI Commerce 2010 - 2011
Spectrum Technology Group February 2009 - December 2010
DRS Technologies January 2008 - September 2008
Harris Corporation February 2007 - December 2007
Percepta January 2007 - February 2007
JPMorgan Chase May 2006 - October 2006
SixteenFlavors.ltd January 2004 - October 2006
Calltech October 2005 - May 2006
Skills
Help Desk Support, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, PHP, MySQL, CSS, HTML, Android, iOS, TCP/IP, Photoshop, ShoreTel, VMware, XP, Active Directory, Troubleshooting, Hardware, Windows Server, Software Documentation, Technical Support, Windows, Computer Hardware, VPN, Linux, Cisco Technologies, System Administration, Laptops, Visual Basic, Call Centers, Disaster Recovery, Firewalls, Information Technology, Microsoft SQL Server, Network Security, Networking, Security, Testing, Web Design, Windows 7, Windows XP
Education
Columbus State Community College 1998 — 2000
Psychology
Eastern Florida State College 1997 — 1998
AA
Georgia Department of Human Resources April 2012 - Present
Georg March 2012 - March 2013
Sumter County Schools 2007 - 2011
Walmart 2001 - 2007
CallTech 2004 - 2004
Magnolia Manor Retirement Center 1998 - 2001
Magnolia Manor Nursing Center 1997 - 1997
Skills
Troubleshooting, Interviews, Customer Service, Technical Support, Sales, Retail, Data Entry, Teaching, PowerPoint, Microsoft Excel, Outlook, Access, Nonprofits, Microsoft Office, Microsoft Word, Government, Administrative..., Software Documentation, Software Installation, Office Administration, Windows, Team Leadership, System Administration, Call Centers, Social Services, Management, Leadership, Program Development, Community Outreach, Administrative...
Education
South Georgia Technical College 1999 — 2001
Technical Degree, Computer Information Systems, 3.1 GPA
Americus High School 1995 — 1999
High School Diploma, 3.3 GPA
Teleperformance January 2011 - Present
CallTech 1996 - Present
Skills
BPO, Call Center, Contact Centers, Workforce Management, Customer Experience, Six Sigma, Call Centers, Call Center Development, Outsourcing, Avaya
Education
Ohio University 1988 — 1992
Telecommunications Management
American Forces Network Naples August 2013 - June 2015
US Navy December 2008 - June 2015
Domino's March 2005 - November 2008
Calltech May 2005 - August 2005
Albany Museum of Art May 2003 - December 2003
Longhorn Steakhouse March 2003 - November 2003
Putt Putt Family Fun Center April 2000 - April 2003
Skills
Military Experience, Military Operations, Security Clearance, Editing, Photoshop, Leadership, Training, Management, Team Leadership, Public Speaking, Navy, Government, Microsoft Office, Program Management, Customer Service, Team Building, Project Management, Operational Planning, Operations Management, Strategic Planning, Leadership Development, Research, Project Planning, PowerPoint, Troubleshooting, Military Training, Information Assurance, Policy, Teaching, Video, Blogging, Writing, Television, Supervisory Skills, Radio, Coaching, Organizational..., Event Planning, Emergency Management, Adobe Creative Suite, Social Media, Public Relations, Media Relations, Digital Photography, Social Media Marketing
Education
University of Tennessee-Knoxville 2015 — 2016
Bachelor of Arts (B.A.), Communication and Media Studies
University of Maryland University College 2014 — 2015
Communication and Media Studies
Darton College 2002 — 2004
English Language and Literature, General
Travelers March 2012 - May 2014
Envirian October 2009 - November 2010
Comcast December 2006 - September 2009
Calltech January 2004 - December 2004
Bill Branch Chevrolet May 2003 - December 2003
Sony America January 2001 - October 2001
The Oaks March 1998 - June 1999
Worcester Telegram & Gazette April 1993 - June 1995
Commerce Insurance November 1989 - April 1993
Worcester Telegram & Gazette April 1987 - November 1989
Skills
Sales, Property & Casualty..., Customer Service, Marketing, Customer Retention, Online Marketing, Journalism, Leadership, Direct Sales, Technical Support, Social Media, Online Advertising, Contract Negotiation, Advertising, Customer Satisfaction, Social Networking, Training, Team Leadership, Public Relations, Social Media Marketing, Management, Account Management, Team Building, Budgets, Marketing Strategy, Marketing Communications, Event Planning, Entrepreneurship, Negotiation
Education
Pellissippi State Community College 2015 — 2017
Communications and Media Studies
Oxford High School
Videk May 2013 - Present
Pitney Bowes Inc June 2004 - May 2013
Computers Unlimited and Services June 2005 - May 2009
CallTech March 2004 - June 2004
Kanawha County Schools January 1997 - January 1999
Skills
Technical Support, Troubleshooting, Computer Hardware, Windows XP, Windows 7, Servers, Hardware, Operating Systems, Windows, Printers, Access, Laptops, Customer Satisfaction, A+ Certified, Customer Service
Education
Marshall University 2000 — 2003
Information Technology, Computer Networking, Microsoft Operating Systems, Computer Hardware
Cardinal Health September 2014 - Present
Jumpline.com November 2000 - May 2014
CallTech March 1998 - July 2000
Skills
Hosting Solutions, MySQL, Bash, Sed, Awk, DNS administration, Data Center, Intrusion Detection, Exim, Qmail, Sendmail, Web Hosting, CentOS, Git, Debian, System Administration, Open Source, DNS, RedHat, Disaster Recovery, Linux, Servers, Unix, Linux System..., Red Hat Linux, Technical Support, Apache, Operating Systems, Virtualization
Education
DeVry University 1997 — 1999
Teleperformance May 2003 - Present
CallTech May 2003 - Present
Wilmoth Web Design August 1998 - Present
Central Air Compressor August 1998 - Present
Advanced Design and Integration February 1996 - May 2003
Fluidline Components, Inc. 1986 - 2000
Information Engineering Corporation October 1989 - December 1990
Education
Michigan State University 1991 — 1992
Computer Science
Macomb Community College 1988 — 1991
Associate, Applied Science, Programming Specialty, Microcomputers for Business
Wiring for Industrial Controls March 2014 - October 2014
Bon Appetit September 2006 - December 2008
Speedway LLC June 2006 - December 2006
CallTech January 2006 - June 2006
Skills
Computers, Computer Repair, Microsoft Office, Microsoft Word, Microsoft Excel, HTML, Windows, Windows 7, PowerPoint, Windows XP Pro, Linux, Open Office, GIMP, Multimeter, Audacity, Adobe Premiere, Electrical Engineering, Circuits, Raspberry Pi, Circuit Analysis, Premiere
Education
Miami University-Hamilton 2010 — 2014
Associate's degree, Computer and Electrical Engineering Technology, 3.25
Miami University-Hamilton 2010 — 2014
Bachelor's degree, Eletromechanical Enineering, 3.25
Ohio University 2004 — 2005
English and Film
Hocking College 2000 — 2002
Transfer Module
JPMorgan Chase December 2009 - Present
Quick Solutions August 2007 - December 2009
Ohio State University January 2007 - July 2007
2Checkout.com March 2005 - August 2006
CallTech November 2005 - March 2006
Jumpline 2000 - 2004
Education
Mount Vernon Nazarene University 1996 — 2000
Bachelor of Science, Computer Science
Capital One February 2015 - Present
Capital One March 2011 - February 2015
Capital One March 2008 - March 2011
Capital One January 2006 - March 2008
Calltech 2004 - 2006
Self Employed 1997 - 1997
Skills
SQL, PHP, C++, COBOL, HTML, VBA, Unix, Software Development
Education
The Ohio State University 1999 — 2004
BS, Computer Science Engineering
Giant Eagle September 2009 - Present
Tireware December 2004 - March 2007
US Steel June 2004 - December 2004
calltech June 1999 - June 2000
Skills
C#, Integration, JavaScript, Visio, XML, Microsoft SQL Server, Leadership, Unix, Oracle, Access, Project Management, Process Improvement, HTML
Education
Indiana University of Pennsylvania 2007 — 2008
MBA
Penn State New Kensington 2002 — 2004
Pennsylvania State University-Erie Campus
HMB May 2015 - Present
Bookstores.com March 2014 - May 2015
Citigroup 2008 - February 2014
iBeam Solutions 2005 - 2008
TCN-BHS October 2004 - January 2005
CallTech June 2004 - November 2004
Skills
Microsoft SQL Server, TFS, .NET, ASP.NET, SDLC, VB.NET, SQL, Visual Studio, IIS, XML, C#, Scrum, Software Development, SharePoint, Integration, Team Building, Active Directory, Leadership, jQuery, JavaScript, HTML 5, DNS, Moq, CSS, Enterprise Library, Team Leadership, jQuery UI, CSS3, MVC 2/3, ReSharper, Microsoft Office, ASP.NET MVC, Bootstrapping, Business Analysis
Education
Otterbein College 2000 — 2005
Bachelor of Science (B.S.), Computer Science
Otterbein University
Computer Science
Cardinal Health September 2014 - Present
Cardinal Health January 2008 - September 2014
Cardinal Health 2007 - 2008
CallTech Communications December 1998 - February 2004
CallTech 1998 - 2004
Skills
Leadership, Management, User Provisioning, User Access Controls, Business Process..., Process Improvement, Visio, Software Documentation, SharePoint, Training, Cross-functional Team..., Six Sigma, Vendor Management, Customer Service, Business Analysis, SOX Compliancy, Quality Assurance, Team Building, Call Center, Customer Satisfaction, Project Management, Data Analysis, Change Management, Business Process
Education
Franklin University 2007 — 2009
MIS
Devry Institute of Technology 1997 — 1999
CIS
Tangoe formerly ProfitLine August 2005 - Present
SchoolOne/WhiteHat Mmgt. 2002 - 2005
Apex Informática October 2001 - October 2002
Doc-2-Efile June 2000 - August 2000
Calltech May 1999 - July 1999
Graeter’s Ice Cream June 1996 - August 1998
Skills
Active Directory, Servers, DNS, Troubleshooting, Customer Service, Microsoft Office, Strategic Planning, Project Management, Cisco Technologies, Microsoft Exchange, Networking, VMware ESX, Technical Support, Security, Data Center
Education
Miami University 1997 — 2001
Bachelor's degree, Managing Information Systems and Decision Sciences, Managing Information Systems (GPA 3.5) and Decision Sciences (GPA 3.88)
Big Walnut High School 1993 — 1997
Memorial Hospital of Union County April 2011 - Present
TRECA March 2007 - September 2010
Calltech June 2007 - September 2007
Skills
VMware ESX, Citrix StoreFront, Citrix XenDesktop, Servers, Extreme Networks, Cisco Technologies, Active Directory, Server 2012, 2008, 2003, Ubuntu Linux, Microsoft Exchange, Technical Support, Software Installation, DNS, Networking, Windows 7, Network Administration, Security, Dell Certified in..., Server Administration, Windows XP, System Administration, Microsoft Technologies, Hardware Support, System Deployment, Completed A+ Essentials, Completed Cisco..., Familiar with HPF,..., Basic fiber-optic..., Completed C++..., DHCP, vSphere, Laptops, Group Policy, Help Desk Support, Workstations, Dell Computers, Switches, VBScript, OS X, TCP/IP, Windows 8, Citrix NetScaler, Server 2012, 2008,...
Education
Marion Technical College 2007 — 2009
Associate's degree, Information Technology
Ohio Wesleyan University 2004 — 2007
Computer Science
Self employed September 2013 - Present
HP Enterprise Security Services February 2006 - Present
ITT Technical Institute June 2009 - August 2009
South Carolina State Accident Fund January 2005 - January 2006
CallTech January 2004 - December 2004
Systems, Midlands Technical College September 2003 - December 2003
South Carolina Judicial Department August 1998 - January 2003
Policy Management Systems Corporation January 1997 - August 1997
Skills
Oracle, Software Development, Analysis, C#, Unix, Requirements Analysis, Operating Systems, Visual Basic, .NET, Silverlight, Business Analysis, SDLC, SQL, Software Project..., Integration
Education
Limestone College
B.S, Computer Science
Midlands Technical College
A.S, Computer Science
Klarna May 2015 - Present
eBay Enterprise June 2010 - May 2015
Intellinetics June 2006 - June 2009
Cardinal Health 2004 - June 2006
CallTech March 2003 - May 2004
Skills
Integration, Business Analysis, Microsoft SQL Server, Quality Assurance, Troubleshooting
Education
Kent State University 1997 — 2002
JPMorgan Chase April 2011 - Present
JPMorgan Chase April 2007 - November 2011
Insight April 2006 - April 2007
CallTech February 2004 - April 2006
CNS 2006 - 2006
TEKsystems 2006 - 2006
Skills
Troubleshooting, Servers, TCP/IP, Help Desk Support, Routers, VPN, Computer Hardware, WAN, Networking, Software Installation, Lotus Notes, Hardware, Technical Support, Laptops, XP, Windows, Windows XP, Process Improvement, Vendor Management, IT Management, Windows Server
Education
Franklin University 2008 — 2015
Management in Information Systems, Technology
Franklin University
Bachelors Degree, Management in Information Systems
DeVry University
Computer Engineering, Computer Engineering
Highland High School
High School Diploma, Basic
OARnet May 2011 - Present
Cardinal Health April 2006 - May 2011
Discover Card September 2005 - April 2006
MCI Worldcom/UUNet May 2000 - January 2004
Calltech March 1998 - May 2000
Skills
Networking, Switches, DNS, Troubleshooting, Routing, Cisco Technologies, Juniper, BGP, Fiber Optics, DWDM, FreeBSD, Mac OS, Unix, Java, C++, Vendor Management, Visio, Python, Assembly Language
Education
The Ohio State University 2011 — 2014
Bachelor of Science, Computer Science and Engineering
The Ohio State University 1989 — 1995
Bachelor of Arts, English Literature
Warner Cable May 2010 - Present
Insight Cable Communications July 2007 - March 2010
Insight Cable Communications July 2007 - February 2010
Pepwin Designs May 2004 - July 2007
CallTech December 2002 - June 2003
Merck-Medco May 1999 - September 2002
US Army April 1995 - May 1999
Education
Franklin University 2000 — 2004
Bachelor of Science, Management Information Sciences
The Ohio State University
Ohio Attorney General's Office August 2013 - Present
Ohio Attorney General's Office August 2010 - July 2013
Hobbyland Stores, Inc January 1999 - March 2010
Laser Reproductions March 2001 - July 2001
Ross Labs January 1999 - March 2001
Victoria's Secret 1999 - 2000
Calltech January 1996 - January 1997
Skills
Microsoft Office, Customer Service, Writing, HTML, Photoshop, Non-profits, Purchasing, Inventory Management, Access, Editing, Supervisory Skills, Outlook, Windows, Microsoft Excel, Microsoft Word, Change Management, Process Improvement, Legal Writing, Operations Management, Public Speaking, Internal Revenue Code, Negotiation, Budgets, Community Outreach, PowerPoint, Analysis, Government, System Administration, Accounting, Pegasus Opera, Business Analysis, Retail, Social Media, Teamwork, Training, Teaching, Strategic Planning, Management, Project Planning, Research, Nonprofits, Legal Research, E-Discovery, Administration, Customer Relations, Problem Solving
Education
The Ohio State University 1996 — 1998
Military History
Pima Community College 1990 — 1995
Wm Henry Harrison 1984 — 1988
CGI 2011 - 2011
CED Mental Health May 2008 - October 2010
CDI Consulting Company May 2006 - April 2007
Mercy Health Partners December 2002 - November 2005
CallTech January 2000 - November 2002
Consultant (Insurance, utility companies) March 1996 - January 2001
State of Ohio February 1989 - March 1996
Skills
Disaster Recovery, TCP/IP, System Administration, Microsoft Exchange
Education
PSI 1983 — 1985
IT, computer programming/operating systems
Ohio Dominican College 1972 — 1975
BS, Early Childhood Education and Teaching
JPMorgan Chase April 2012 - Present
Anthem Blue Cross Blue Shield May 2007 - June 2010
Intechra 2006 - 2006
Redemtech 2005 - 2005
Micro Center 2005 - 2005
CallTech 2004 - 2004
Kroger 1994 - 1997
TOP/USA 1992 - 1994
PSI Institute 1986 - 1991
Skills
Troubleshooting, Windows Server, System Administration, Technical Support, XP, Active Directory, Windows XP, Software Documentation, Help Desk Support, Disaster Recovery, Networking, SharePoint, Hardware, VPN, Software Installation, Windows 7, Team Building, Customer Service, Microsoft Office
Education
The Computer Workshop 2010 — 2011
A+ Certification Network + Certification, IT Certification
IT Genesis 2005 — 2005
A+ training
PSI Institute 1986 — 1986
Computer Programming/Computer Operations (Mainframe)
Columbus State Community College 1980 — 1981
Engineering
Central State University 1978 — 1978
Engineering
Eastgate High School
DCF Services 2002 - Present
Fant Pool Services May 2010 - July 2011
CallTech October 2005 - March 2006
Skills
Computer Hardware, Computer Information..., Music Education, Education, swimming pools, Fresh Produce
Education
Butler University 1969 — 1973
Bachelor of Music, Music Education/Instrumental
Maryhaven, Inc. February 2006 - Present
CompUSA December 2000 - May 2007
CallTech May 1999 - December 2000
Education
DeVry University-Ohio 2003 — 2005
Bachelor of Computer Engineering, Computer Engineering
DeVry University-Ohio 1999 — 2000
Associates in Electrical Engineering, Electrical Engineer
One Key Realty April 2008 - Present
Self-employed 2008 - Present
Calltech February 2003 - June 2003
Chatahoochie-Flint RESA August 2000 - February 2003
Computerland March 1998 - 1999
Skills
Network Administration, CompTIA Security+, CompTIA Network+, CompTIA A+, Computer Repair, Network Design, Computer Hardware, Computer Maintenance
Education
Georgia Southwestern State University 2008 — 2011
Bachelor's degree, Business Computing
Darton College 2005 — 2008
Associate's degree, Computer and Information Sciences and Support Services