Canon Business Process Services
Industry: IT service management company
DescriptionHeadquarters: United States of America Founded: 1959 Parent organization: Canon U.S.A. Inc.FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportCanon Business Process ServicesWebsiteDirections Saved (0) Saved Save 5 Google reviews Corporate office Address: 261 Madison Ave, New York, NY 10016 Hours: Closed ⋅ Opens 9AM Mon SundayClosedMonday(Martin Luther King Jr. Day)9AM–5PMHours might differTuesday9AM–5PMWednesday9AM–5PMThursday9AM–5PMFriday9AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (212) 502-2100: : : Category: Website: : : Place name: : Website: https://cbps.canon.com/ Category: Corporate office Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Canon Business Process Services Posting publicly on the Web Write a review Reviews 5 Google reviews
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Canon Business Process Services Employees
Canon Business Process Services December 2014 - Present
Marshalls/Tjx company August 2014 - October 2014
hmh company 1998 - September 2012
Skills
Customer Service, Process Improvement, Data Entry, Administration, Management, Microsoft Office, Microsoft Word, Pro Tools, Public Speaking, Microsoft Excel, Outlook, Invoicing, Event Planning, Office Management, PowerPoint, Marketing, Social Media Marketing, Shipping, Recieving, Editing, Social Media, Healthcare, Project Management, Community Outreach, Bookkeeping, FL Studio, NI Maschine
Education
Millennium Training Institute 2013 — 2014
Business Administration and bookkeeping
Fisher College 1998 — 1998
n/a, Chemistry
Roxbury Community College 1997 — 1998
N/A, Educational Leadership and Administration, General
Canon Business Process Services SupervisorCanon Business Process ServicesMay 2014 - Present
Canon Business Process Services, Inc. May 2013 - Present
Insperity November 2007 - February 2008
Aon Hewitt July 1999 - November 2007
Skills
Cross-functional Team..., Outstanding time..., Microsoft Office, Team Leadership, Business Process..., Time Management, Training
Education
Lone Star College System 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration Support Specialization
Canon Business Process Services February 2012 - November 2014
Target November 2010 - February 2012
Fry's Electronics September 2007 - July 2009
Tony's Cafe June 2006 - September 2007
Skills
Microsoft Excel, Microsoft Office..., Microsoft Office, Mail Merge, Mail Sorting, Mail, Bulk Mailing, FedEx, UPS Shipping, Inventory, Inventory Management, Physical Inventory, Inventory Analysis, 10 Key, Stocking, Customer Service, Data Entry, Spreadsheets, Administrative..., Receptionist Duties
Education
National American University 2013 — 2014
Associate's Degree, Criminology, 3.8
Collin County Community College 2009 — 2012
Criminology, 3.8
Silent IT, LLC July 2015 - Present
UPMC January 2012 - March 2015
Canon Business Process Services May 2011 - January 2012
Oce March 2006 - May 2011
Pitney Bowes January 2004 - July 2005
Pitney Bowes April 2001 - June 2005
Comark September 1999 - November 2000
CompUSA October 1997 - July 1999
Skyway Communications, Inc. April 1996 - October 1997
Skills
E-commerce, Business Development, Personnel Management, Project Management, Operations Management, BPO, Solution Selling, Account Management, Salesforce.com, New Business Development, Vendor Management, Outsourcing, Direct Sales, Process Improvement, Sales Process, Cross-functional Team..., SaaS, Document Management, Customer Satisfaction, CRM, Customer Retention, Business Analysis, Business Process, Leadership, Performance Management, Program Management, Management, Consulting, Management Consulting, Change Management, Business Process..., Enterprise Software, Strategy, Sales Operations, Sales, Marketing, Team Building, Budgets, Pre-sales, B2B, Team Leadership, P&L Management, Professional Services, Marketing Strategy, Cloud Computing, Managed Services, Integration, Business Intelligence, Strategic Planning, Customer Service
Education
Purdue University 1989 — 1995
BS Program, Computer Technology
Indiana University Bloomington
Nashville Team Tennis 2009 - Present
Canon Business Process Services April 2004 - Present
Pro Pharma Pharmaceutical Consultants, Inc January 2003 - March 2004
Universal Pictures June 2001 - December 2002
Pitney Bowes October 1990 - May 2001
Skills
Management, Outsourcing, Performance Management, Leadership, Vendor Management, Project Management, Process Improvement, Six Sigma, Analysis, Team Leadership, BPO, Change Management, Business Process..., Document Management, Operations Management, Business Analysis, Strategy, Account Management, Employee Training, CRM, Organizational..., Business Development, Salesforce.com, Team Building, Contract Management, Solution Selling, Business Process, Contract Negotiation, Training, Technology Integration, Outsourcing Management, New Business Development, Program Management, Strategic Planning
Education
University of Southern California 1983 — 1987
Bachelor of Arts (B.A.), International Business
Canon Business Process Services July 2015 - Present
Recall September 2014 - July 2015
ValleyCrest Companies March 2013 - June 2014
Waste Management September 2011 - December 2012
Cintas October 2004 - October 2011
Skills
Salesforce.com, Sales Process, Sales Presentations, Pipelines, Hunting, Customer Retention, Direct Sales, New Business..., New Business Development, CRM, Strategic Planning, Social Networking, Prospecting Skills, Setting Appointments, Time Management, Leadership, Selling, Contract Negotiation, Account Management, Business Development, Cold Calling, Sales
Education
University of Maryland College Park 2001 — 2004
Bachelor of Arts (BA), Information Technology
Canon Business Process Services February 2015 - September 2015
KPMG US July 2013 - December 2013
Port Authority of NY & NJ 1999 - July 2013
Port Authority of NY & NJ 1999 - 2009
The Port Authority of New York and New Jersey 1995 - 1999
Port Authority of NY & NJ 1991 - 1995
Port Authority of NY & NJ 1987 - 1991
Port Authority of NY & NJ 1985 - 1988
Port Authority of NY & NJ June 1978 - 1985
Skills
SDLC, Software Documentation, Software Project..., PeopleSoft, SQL, Project Management, Access, Program Management, Databases, Analysis, Management, Microsoft Office, Requirements Analysis, Project Planning, Business Process, Oracle, Requirements Gathering, Budgets, Quality Assurance, SharePoint, Software Development, Data Analysis, Integration, Business Analysis, PeopleSoft (HCM), XML Publisher, STT, Change Management, Training, PeopleSoft Query, Vendor Management, Leadership, Visio, MS Project, Business Intelligence, DB2, Testing, SAP, ERP, Troubleshooting, Disaster Recovery, Business Process..., System Administration, Process Improvement, Servers, IT Management, Project Portfolio..., Infor Infinium HCM, SuccessFactors, Cognos
Education
Stevens Institute of Technology
BS, Mathematics
Stevens Institute of Technology
Master of Science (MS), Computer Science
UnitedHealth Group April 2015 - Present
Canon Business Process Services November 2014 - April 2015
Canon Business Process Services, Inc. December 2013 - November 2014
Canon Business Process Services, Inc. September 2012 - December 2013
Oce Business Services April 2010 - September 2012
SmithBucklin June 2007 - December 2008
Skills
Team Building, Microsoft Excel, Process Improvement, Customer Service, Microsoft Office, Project Management, Strategic Planning, Management, Microsoft Word, Operations Management, Marketing, Inventory Management, Salesforce.com, Employee Relations, Contract Management, Training, Budgets, Account Management, Event Planning, Leadership, PowerPoint, Team Leadership, Marketing Communications, New Business Development, Sales, Contract Negotiation, Program Management, Analysis, Customer Satisfaction, Coaching, Writing, Editing
Education
Illinois Wesleyan University 2003 — 2007
BA
National-Louis University 2010 — 2011
Teaching Certificate
University of Houston January 2013 - Present
Canon Business Process Services May 2013 - April 2014
UCSC Pre-law Chapter of Phi Alpha Delta Law Fraternity 2011 - 2011
US Air Force September 2006 - September 2010
Skills
Microsoft Office, Management, Office Related..., Customer Service..., Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Event Planning, Customer Service, Social Media, Research, Social Networking, Public Speaking
Education
University of Houston 2011 — 2013
Bachelor's, Business Administration and Management, General, 3.4
Park University 2007 — 2010
Associates, Criminal Justice and Management
Canon Business Process Services December 2014 - Present
Landsberg April 2014 - Present
Qhub May 2010 - October 2012
PCO January 2005 - July 2007
Kellogg Brown & Root January 2003 - January 2005
UNITED NATIONS – AMACT, BASRAH, IRAQ January 2003 - January 2004
Skills
Call Centers, Process Improvement, Microsoft Office, Management, Computer Hardware, Windows 7, Team Leadership, Troubleshooting, Customer Experience, Technical Support, Sales, Customer Service, Cross-functional Team..., Customer Satisfaction, Service Delivery
Education
Kaplan University
Bachelor of Science, Information Technology
Shat alarab university
Bachelor of Science, Computer Science
Canon Business Process Services April 2015 - Present
HealthPort LLC June 2011 - April 2015
Northwest Community Healthcare September 2010 - May 2011
Skills
Management, Release of Information, Medical Records, EMR, Compliance, Employee Training, Epic Systems, Cerner, Microsoft Office, Oracle, Quality Control, Quality Assurance, Hiring Employees, Building Relationships, Mentoring, Supervisory Skills, Operations Management, Workflow, Delegation, Healthcare Management, Data Entry, HIPAA, Microsoft Excel, Customer Service, Microsoft Word, EHR, PowerPoint, Revenue Cycle, Healthcare, Healthcare Information...
Education
University of Illinois at Chicago 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Health Information/Medical Records Administration/Administrator
Canon Business Process Services January 2014 - Present
Oce 2007 - Present
Oce Business Services December 2009 - December 2013
Pitney Bowes Management Services September 2006 - June 2007
Pitney Bowes Management Services 1991 - 2007
Pitney Bowes 1991 - 2007
Nine West Group 1999 - 2000
Skills
Team Building, Project Management, Networking, Operations Management, Outsourcing, Vendor Management, Process Improvement, Customer Satisfaction, Document Management, Account Management, Facilities Management, Change Management, Customer Service, New Business Development, BPO, Start-ups, Strategy, CRM, Sales Operations, Business Process..., Leadership, Six Sigma, Contract Negotiation, Budgets, Logistics, Performance Management, Management, Business Development, Cross-functional Team..., Customer Retention, Managed Print Services, P&L Management, Recruiting, Solution Selling, Team Leadership, Training, Analysis, Procurement, Business Process, Enterprise Software
Education
State University of New York at Delhi 1987 — 1988
Westchester Community College
Canon Business Process Services Past PresidentNY Mail Systems Management AssociationJanuary 2005 - Present
Canon Business Process Services, Inc January 1986 - Present
Dames & Moore 1974 - 1978
Skills
Shipping, Operations Management, Vendor Management, Outsourcing, Contract Negotiations, P&L Management, New Business Development, Process Improvement, Business Management, Account Management, Document Management, Solution Selling, Six Sigma, Logistics, Change Management, Strategy Development, Strategic Planning, Team Leadership, Business Strategy, Customer Relations, Business Process..., Problem Solving, Continuous Improvement, P&L, Customer Service, Business Analysis, Contract Negotiation, Management, Budgets, Performance Management, Customer Satisfaction, Leadership, Project Management, CRM, Coaching, Forecasting, Team Building, Cross-functional Team..., Sales Operations, Training, BPO, Analysis, Program Management, Income Statement, Strategy, Integration, Managed Print Services, Direct Sales, Salesforce.com, Business Development
Education
Montclair State University 1972 — 1977
BA
Brookdale Community College 1972 — 1974
AA, Social Studies, Business
Canon Business Process Services June 2015 - Present
Bed of Nails January 2014 - June 2015
South Coast Repertory November 2013 - June 2015
Take The Stage Productions March 2014 - April 2015
Disneyland August 2013 - April 2014
Christian Youth Theatre - Sacramento July 2013 - August 2013
Kids Unlimited Institute of the Arts (KUIA) June 2013 - July 2013
CSU Long Beach College of the Arts January 2013 - April 2013
California Repertory Company January 2013 - March 2013
Macy's May 2012 - August 2012
Skills
Theatre, Acting, Musical Theatre, Directing, Film, Improvisation, Singing, Stage, Television, Performing Arts, Voice Acting, Microsoft Excel, Children's Theatre, Teaching Acting, Theatre Management, Grant Writing, Blogging
Education
California State University-Long Beach 2011 — 2013
Bachelor of Arts (B.A.), Theatre/Theatre Arts Management, 3.7 GPA
American River College 2008 — 2012
CSU Transfer, Theatre/Theater, CUM GPA 3.5
Center High School 2004 — 2008
High School Diploma, General Studies, CUM GPA 3.2
Canon Business Process Services July 2014 - Present
Strayer University April 2009 - Present
Urban Resource Institute October 2013 - July 2014
Oracle September 2010 - January 2013
Phase Forward November 2008 - September 2010
Great Place to Work Institute April 2007 - August 2008
Harley-Davidson Motor Company November 2000 - April 2007
Colarelli, Meyer & Associates August 1998 - October 2000
Skills
Organizational..., 360 Feedback, Competency Modeling, Coaching, Management Development, Leadership Development, Change Management, MBTI, DISC, Talent Management, Performance Management, Employee Engagement, Onboarding, Team Building, Training Needs Analysis, Training Design &..., Facilitation, Training Evaluation, Succession Planning, Program Management, Project Management, Vendor Management, Strategy, Leadership
Education
Saint Louis University 1996 — 2000
Doctor of Philosophy (Ph.D.), Organizational Psychology, 3.8
University of Hartford 1992 — 1994
Master of Arts (MA), Industrial/Organizational Psychology, 3.6
West Virginia University 1989 — 1992
Bachelor of Arts (B.A.), Psychology, 3.4
Dollar Shave Club June 2015 - Present
Saddle Ranch Chop House December 2014 - March 2015
Metacloud July 2014 - October 2014
Canon Business Process Services September 2012 - January 2014
The Walt Disney Company January 2009 - March 2012
The Walt Disney Company July 2008 - January 2009
A&E Television October 2007 - April 2008
IAC 2005 - 2007
Kirkland & Ellis LLP 2002 - 2003
Price Waterhouse Coopers April 2000 - February 2002
Skills
Vendor Management, Management, Operations Management, Project Management, Leadership, Budgets, Customer Service, Team Building, Strategic Planning, Facilities Management, Process Scheduler, Construction, Contract Negotiation, Process Improvement, Project Planning, Contract Management, Negotiation, Human Resources, Construction Management, Logistics Management, Security, Outsourcing, Property Management, Warehouse Management, Event Management, Union Experience, Change Management, Cost Management, SAP, Microsoft Office, Space-planning, Vendor Relations, Problem Solving, Six Sigma, Office Services, Move Services, Records Management, Space planning, Corporate Events, Tririga, Space allocation, CAD, Corporate Real Estate, Corporate Relocation, Mailroom Operations, Commercial Property...
Education
Santa Monica College 2014 — 2016
Associate's Degree, Logistics, Materials, and Supply Chain Management
City University of New York-John Jay College of Criminal Justice 1989 — 1990
Law
CUNY Bronx Community College 1988 — 1989
Power Memorial 1980 — 1984
High School, Regular/General High School/Secondary Diploma Program
Saint Hilda & Saint Hugh's
n/a, grade school
Male Media Mind 2013 - Present
Freelance January 2006 - Present
SHIELDS for Families August 2002 - May 2014
House of Blues Entertainment April 1999 - October 2001
Canon Business Process Services January 1991 - April 1999
Skills
Public Speaking, Graphic Design, Editing, Writing, Books, Social Media, Non-profits, Nonprofits, Copy Editing, Copywriting, Social Media Marketing, Entertainment, Photography, Newsletters, Publishing, Public Relations, Customer Service, Press Releases, Social Networking, Creative Writing, Marketing, Blogging, Adobe Creative Suite, Teaching, Final Cut Pro, Multimedia, Film, Publications, Web Design, Journalism, Facebook, Television, Research, Video Production, Event Planning, Advertising
Education
Columbia College Chicago 1990 — 1996
Bachelor of Arts (B.A.), Playwriting and Screenwriting
Memphis College of Art 1989 — 1990
Photography
CANI Dog Walking Co. October 2014 - Present
Canon Business Process Services August 2013 - Present
University of Houston-Visual Resources Library January 2012 - June 2012
Contemporary Arts Museum Houston September 2011 - January 2012
Skills
Curating, Drawing, Digital Photography, Printmaking, Adobe Creative Suite, Pet First Aid, Dog Walking, Pet Portraits, Dog Behavior, Pet Sitting, Website Development
Education
University of Houston
Bachelor of Fine Arts (B.F.A.), Sculpture- Magna Cum Laude
Canon Business Process Services March 2015 - Present
Vonage May 2008 - February 2015
QVC 2005 - 2007
Pall Trincor January 1999 - January 2005
Skills
Human Resources, Visio, Vendor Management, Access, Administrative..., Outlook, Marketing, Employee Relations, Process Improvement, PowerPoint, Payroll, Employee Benefits, Recruiting, PeopleSoft, HRIS, Office Management, Call Centers, Customer Service, Microsoft Word, Invoicing, SharePoint, OneNote, Spreadsheets, Administration, Microsoft Excel, ADP ezLaborManager, Oracle HR, PC, Mac, Organizational Charts, Marketing Operations, Marketing Communications, iPhone, Adobe Acrobat, Office Equipment..., Office Equipment..., Executive Level..., Notary Public, Analytics, Travel Management, Heavy Calendaring, Expense Reports, Online Research, Typing, Lotus Notes, Note Taking, Presentation Design, Event Planning, Photoshop, Reporting & Analysis
Education
Immaculata College 2002 — 2005
Bachelor of Arts, Organization Dynamics & Human Performance Mgmt.
Delaware County Community College 2000 — 2002
Graphic Design
C&W Services July 2013 - Present
DTZ 2013 - 2015
DTZ 2013 - 2015
Canon Business Process Services October 2007 - June 2013
Pitney Bowes Management Services June 2007 - September 2008
Pitney Bowes Management Services April 2004 - June 2006
Grace Construction Products 1995 - 2000
Skills
Managed Print Services, Outsourcing, Operations Management, Document Management, Vendor Management, Process Improvement, Customer Satisfaction, Account Management, Team Building, Six Sigma, Records Management, Facilities Management, Management, Shipping, Performance Management, Cost Saving Initiatives, Training, Continuous Improvement, Contract Management, Program Management, Document Imaging, Business Process..., Logistics, Team Leadership, Contract Negotiation, Change Management, Procurement, Project Management, Cross-functional Team..., Analysis, Software Documentation, Leadership, Coaching, Strategy, Recruiting, P&L Management, CRM, Scanners, BPO, Budgets, Technical Support, Salesforce.com, Customer Service
Education
Stanford University 2014 — 2014
Computer Science
Northeastern University 1981 — 1983
Sys Analysis & Design, Information Systems
Hazmat University 2013 — 2013
Dangerous Goods, IATA Certification
International Training Center 2011 — 2013
Green Belt Training, Six Sigma
Canon Business Process Training 2013 — 2013
Records Management & Imaging Certification, Document scanning, imaging and records management, 100
Three Elements Consulting 2010 — 2010
Green Associate Certification, Sustainability Studies, Certified
USPS 2003 — 2003
MQC Certification
GCF LearnFree 2011 — 2011
Certificate in Microsoft Excel
GCF LearnFree 2011 — 2011
Certificate in Microsoft Word
Siebel 2001 — 2002
Core Consulting Course, Siebel, SQL, Database Management
Canon Business Process Services January 2015 - Present
SJPR Corporate Office May 2014 - December 2014
ABIX LLC April 2009 - December 2013
Department of Veterans Affairs July 2001 - September 2004
Skills
fluent in microsoft..., typing skills, computer skills, Telephone Skills, communication skills, Communication Skills, Computer Proficiency, Medical Terminology, HIPAA, Healthcare, Healthcare Management, Nursing, EMR, Medical Records, Medical Billing, ICD-9, Health Insurance, Medicare, Insurance, Medicaid, Managed Care, CPT, Meditech, JCAHO, Health Information..., Physician Relations, Data Entry, Medical Coding, Utilization Management, Healthcare Consulting
Education
Abcott Institute 2014 — 2014
CNA, CNA
University of Phoenix 2010 — 2012
Associate's degree, business management
Kaplan Career Institute-Detroit 2006 — 2007
diploma, medical office specialist
Canon Business Process Services June 2014 - Present
Allied Barton Securtiy May 2013 - May 2014
Skills
Customer Service, Clerical Work, Receptionist Duties, Microsoft Word, Microsoft Office, Security, PowerPoint
Education
Salem State University 2010 — 2014
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Medford High School 2006 — 2010
Diploma, General
Deloitte July 2015 - Present
Canon Business Process Services December 2013 - July 2015
Harris Teeter July 2012 - December 2013
Project Still I Rise, Inc. October 2010 - December 2011
Southwest LTC Management Service, LLC April 2006 - October 2010
Smith Barney Financial Advisement April 2004 - April 2006
H&R Block January 2004 - April 2004
Skills
Cpr Certified, 10 Key, Laser Scanning, Document Management, Event Planning, MS Office Suite, Phone Etiquette, Customer Service, Microsoft Office, Staff Development, Human Resources, Training, Management, Microsoft Excel, Time Management, Customer Satisfaction, Team Building, Outlook, Social Media, Leadership, Microsoft Word, PowerPoint, Access
Education
Ashford University 2013 — 2016
Bachelor’s Degree, Cultural Anthropology
Eastfield College 2010 — 2013
45 Credit Hours, General Studies of Arts & Sciences, 3.4
Plum Center for Adult Community Ed. 2012 — 2012
National Retail Federation Certificate, Customer Service, Certified
Southwest Texas State University 1997 — 1998
10 Credit Hours, General Studies
Canon Business Process Services, Inc. April 2006 - August 2015
Canon Business Process Services June 2014 - January 2015
GE Energy April 2005 - April 2006
Pitney Bowes Management Services August 2003 - April 2005
Pitney Bowes Management Services October 1999 - August 2003
Pitney Bowes Management Services January 1998 - August 1999
Pitney Bowes Management Services April 1996 - January 1998
Pitney Bowes Management Services August 1994 - April 1996
Pitney Bowes Management Services June 1992 - August 1994
Skills
Management, Project Management, Six Sigma, Cross-functional Team..., Process Improvement, Operations Management, Change Management, Analysis, Leadership, Performance Management, Training, DMAIC, Business Intelligence, Customer Satisfaction, Lean Manufacturing, Outsourcing, Program Management, 5S, Business Process..., CRM, Account Management, Vendor Management, Team Building, Sales Process, New Business Development, Business Analysis, Negotiation, Procurement, Sales, Team Leadership, Salesforce.com, Strategic Planning, Customer Retention, Solution Selling, BPO, Strategy, Business Development, Forecasting, Sales Operations, Continuous Improvement, Mentoring, Enterprise Software, Coaching, P, Document Management, Budgets, Customer Service, Product Development
Education
Regis University 1998 — 2003
Bachelor's Degree, Business Administration, Emphasis in Marketing
Canon Business Process Services June 2014 - Present
Valassis September 2012 - October 2013
Valassis International March 1998 - August 2012
Valassis March 1996 - March 1998
Valassis March 1992 - 1995
Skills
Process Improvement, Creative Problem Solving, Leadership, Direct Mail, Management, Continuous Improvement, Quality Assurance, Training, Innovative Problem..., Product Development, Manufacturing, Cross-functional Team..., Production Management, Lean Manufacturing, Budgets, Six Sigma, Integrated Marketing, Problem Solving
Education
Lawrence Technological University
Bachelor of Science, Business Administration
Canon Business Process Services April 2015 - Present
Copy2Copy July 2014 - March 2015
Canon Business Process Services, Inc. December 2008 - July 2014
Canon Business Process Services, Inc. February 2008 - December 2008
Charlotte Russe March 2007 - March 2008
JCPenney August 2004 - February 2007
Skills
Document Management, Records Management, SharePoint, Microsoft Excel, Microsoft Word, Pharmaceutical Industry, CRO, Biotechnology, Clinical Development, Lifesciences, Project Management, Management, Sales, Marketing, Cross-functional Team...
Education
South Western College
Bachelor of Science (BS), Health/Health Care Administration/Management
University of California, San Diego
Canon Business Process Services September 2014 - Present
Dalton Bros Entertainment/Dirt Fest August 2007 - Present
Starbucks May 2013 - September 2014
ARAMARK 2012 - 2013
Bavarian Inn Lodge May 2010 - December 2011
Skills
Customer Service, Time Management, Event Planning, Teamwork, Leadership, Team Leadership, Sales, Facebook, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Public Speaking, Social Networking, Critical Thinking, Editing, Creative Writing, Proofreading, Statistics, Problem Solving
Education
Grand Valley State University 2009 — 2013
Bachelor of Science (B.S.), Psychology
Delta College 2008 — 2009
Non-Degree Seeking/Dual Enrolled, Mathematics
Canon Business Process Services May 2013 - April 2015
Devon Energy July 2007 - February 2013
Anadarko Petroleum August 2005 - January 2007
PacoTech, Inc. June 2004 - August 2005
Shell Oil Company June 1981 - February 2004
Skills
Records Management, Offsite Storage, Leases, Division Orders, Adobe Acrobat, Document Management, Office Administration, SharePoint, Data Entry, Enterprise Content..., Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Livelink, Versatile Enterprise, Tobin Land Suite, IHS Enerdeq, Documentum, Document Imaging
Education
University of Houston 1976 — 1980
Bachelor of Music, Music Teacher Education
Canon Business Process Services December 2014 - Present
Williams Lea October 2012 - September 2014
Williams Lea June 2012 - October 2012
Williams Lea January 2010 - June 2012
Buddy's Pizza January 2008 - January 2010
Charfoos & Christensen, P.C. August 1998 - January 2008
Skills
Adobe Design Programs, Microsoft Office, Managing Deadlines, Managing Database, Management, Time Management, Facilities Management, Employee Training, OPUS, PeopleSoft, Lotus Notes, Accounts Receivable, Account Reconciliation, Food Safety, Editing, Annual Reports, Delivering Results, Development Of Employees, Leadership, Team Leadership, Team Building, File Archiving, File Management, PnL Management, Forecasting, Ultipro, Insurance, Interviews, Customer Service, Employee Benefits, Human Resources, Analysis, Hiring, Coaching, Vendor Management, Training, Customer Satisfaction, BPO, Account Management, Employee Relations, Customer Retention, Performance Management, Operations Management, Process Improvement, Sourcing, Problem Solving, Project Management, Contract Negotiation, Outsourcing
Education
Wayne State University 2004 — 2007
BA, English
Macomb Community College 1998 — 2004
Associates, General Studies
Macomb Community College 1998 — 2004
Associate's degree, General Studies
Bishop Gallagher 1994 — 1998
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
St. Paul United Methodist Church July 2015 - Present
Mechdyne Corporation February 2015 - Present
CF Media Solutions May 2004 - Present
Haven Chapel United Methodist Church January 2012 - June 2015
Canon Business Process Services January 2013 - February 2015
Apex Strategic Management LLC November 2008 - June 2013
HoustonWorks USA November 2011 - August 2012
Community Educational Television KETH (TBN Houston Affiliate) August 2011 - April 2012
Windsor Village United Methodist Church February 2010 - April 2012
Windsor Village United Methodist Church June 2002 - September 2008
Skills
Audio Engineering, Video Editing, Business Strategy, Strategic Planning, Market Planning, Business Planning, Professional Audio, Production, Public Speaking, Non-profits, Public Relations, Teaching, Leadership, Event Planning, Event Management, Organizational..., Leadership Development, Nonprofits, Training, Editing, Social Networking, Community Outreach, Fundraising, Video, Coaching, System Administration, Volunteer Management, Social Media Marketing, Video Production, Team Building, Social Media, Budgets, Management, Marketing, Project Management, Proposal Writing, Recruiting, Time Management, Administration, Interviews, Microsoft Office
Education
Southern Methodist University 2011 — 2016
Masters, Divinity
Univeristy of Phoenix 2003 — 2005
Masters, Business Administration
Prairie View A&M University 1998 — 2002
BBA, Business Management
Indianapolis North Central High School 1994 — 1998
Canon Business Process Services October 2012 - Present
Sanmina December 2010 - July 2011
Citizens Trust Bank June 2001 - May 2010
Skills
Oracle, Database Administration, Oracle E-Business Suite, Red Hat Linux
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Information Systems Management, Computer/Information Technology Administration and Management
Keller Graduate School of Management of DeVry University 2006 — 2008
Master's Degree, Accounting and Finance
Herzing University-Atlanta 2002 — 2004
Bachelor's Degree, Business Administration and Management, General
Canon Business Process Services September 2015 - Present
Canon Business Process Services October 2014 - September 2015
NGA.NET August 2013 - October 2014
HSU March 2012 - July 2013
Comtech EF Data June 2007 - March 2012
Skills
Contract Management, Customer Service, Human Resources, Microsoft Office, Office Administration, Office Management, Security Clearance, Security, Management, Operations Management, Internet, Heavy Calendaring, Travel Management, Receptionist Duties, Communication Skills, Meeting Planning, Event Planning, Team Building, Records Management, Inventory Management, Spreadsheets, HR Policies, Recruiting, Training, Time Management, Interviews, Analysis, Troubleshooting, New Hire Orientations, Personnel Management, Temporary Placement, Onboarding, QuickBooks, Microsoft Word, Strategic Planning, Invoicing
Education
Indiana University of Pennsylvania 2000 — 2004
Bachelors, Criminology
Canon Business Process Services April 2014 - February 2015
Samaritan's Purse November 2013 - January 2014
Calvary Christian Church 2004 - 2013
WGSP 1310 AM Radio August 2002 - May 2004
Skills
Marketing, Customer Service, Social Media, Graphic Design, Sales, Coaching, Management, Public Speaking, Team Building, Strategic Planning, Training, Social Networking, Leadership, Microsoft Office, Time Management, PowerPoint, Microsoft Word, Account Management, Event Planning, Negotiation, Marketing Strategy, New Business Development, Nonprofits, Teaching, Outlook, Team Leadership, Community Outreach, Microsoft Excel, Customer Satisfaction, Sales Management, Online Marketing, Communication, Leadership Development, Small Business
Education
Regent University 2014 — 2018
Master of Theological Studies, Master of Divinity, Master of Theological Studies
Barber-Scotia College 1995 — 2000
Bachelor of Arts (BA), Mass Communication/Media Studies, GPA 3.1
Canon Business Process Services August 2015 - Present
Elsevier October 2008 - August 2014
MCS Group January 2003 - October 2007
Federal Bonds Collection Services, August 2000 - January 2002
Skills
Facilities Management, Office Management, Purchasing, Telephone Skills, Time Management, Excel, MS Word, FedEx..., Customer Satisfaction, Filing, Invoicing, Administrative..., Outlook, Administrative..., Spreadsheets, Office Administration, Data Entry, Accounts Receivable, Access, Customer Service, Project Management, Publishing, Microsoft Office, Microsoft Excel, Microsoft Word, Vendor Management, Content Management, Management, Online Publishing
Education
Temple University 2002 — 2015
Canon Business Process Services April 2014 - November 2014
Carnegie Mellon University September 2013 - March 2014
BNY Mellon July 2009 - June 2012
BNY Mellon June 2008 - July 2009
BNY Mellon June 2007 - June 2008
Skills
Operations Management, Team Management, Cross-functional Team..., Hiring Employees, Training Delivery, Organizational..., Employee Relations, Project Management, Organization &..., Performance Measurement, Development Of Employees, Microsoft Excel, Microsoft Word, PowerPoint, DocuTools, Microsoft Office Xp, Internet Explorer, Outlook, Prezi, Oracle Applications, Visio, HRIS, Microsoft Access, Lotus Notes, Workforce Software...
Education
La Roche College
Bachelor's Degree, Leadership and Administrative Development
Canon Business Process Services January 2015 - Present
OfficeMax May 2014 - January 2015
Sam's Club November 2013 - February 2014
Laurie Sarah Designs November 2011 - October 2013
PAREXEL April 2011 - November 2011
Angeles Valley College June 2009 - August 2009
PAREXEL October 2006 - December 2008
Skills
Facebook, Photography, Newsletters, Social Media, Photoshop, Lightroom 5, InDesign, Email Marketing, Editing, Marketing, Digital Photography, Sales
Education
College of the Canyons 2014 — 2016
Photography & Marketing
John Marshall High School 2004 — 2008
Diploma
CBRE June 2011 - Present
My Sisters' Keeper Inc. November 2005 - Present
Ricoh Business Solutions March 2006 - June 2011
Canon Business Process Services June 2001 - January 2006
Skills
Management, Analysis, Program Evaluation, Marketing, Program Development, Forecasting, Project Planning, Sales, Small Business, Event Planning, Grant Writing, Social Media Marketing, Management Consulting
Education
Walden University 2010 — 2012
Master of Science, Nonprofit Management and Leadership, 3.8
Monroe College 1999 — 2003
Bachelor of Administration, Computer Information Systems
Canon Business Process Services June 2015 - Present
Canon Business Process Services, Inc. May 2014 - June 2015
Canon Business Process Services, Inc. 2002 - 2012
Inno Source Business Solutions January 2000 - April 2001
IST Management Services January 1997 - December 2000
IKON Office Solutions 1995 - 1996
Skills
Document Lifecycle..., CDIA, CAPM, ECMp, Managerial, Office Operations, Mailroom Operations, Workflow, Document Management, Litigation Support, Account Management, Budgets, Business Process, Business Process..., Customer Satisfaction, Management, New Business Development, Operations Management, Outsourcing, Process Improvement, Program Management, Project Management, Sales Operations, Team Building, Vendor Management
Education
University of Phoenix 2012 — 2015
Bachelor's of Science, Management
Murphy High School 1986 — 1987
Business, Management, Marketing, and Related Support Services
Aptara 2015 - Present
Dow Jones 2014 - 2015
Canon Business Process Services 2012 - 2014
Pitney Bowes Management Services 2006 - 2012
Swets Information Services 2001 - 2006
Bowne Internet Solutions 1997 - 2001
E & Y 1996 - 1997
The New York Times 1974 - 1996
Skills
Solution Selling, Account Management, Salesforce.com, New Business Development, Business Development, Sales Management, Outsourcing, Sales Process, Lead Generation, SaaS, B2B, Contract Negotiation, Business Process..., Strategic Planning, Operations Management, CRM, Leadership, Strategy, Selling, Team Building, Negotiation, Cloud Computing, Strategic Partnerships, Product Management, Enterprise Software, Process Improvement, Direct Sales, Cold Calling, Management, BPO, Sales, Pre-sales, P&L Management, Customer Satisfaction, Customer Retention, Business Planning, Business Intelligence, Change Management, Business Process, Competitive Analysis, Vendor Management, Six Sigma, Cross-functional Team..., Professional Services, Sales Operations, Start-ups, Key Account Management, Project Planning, Sales Presentations, Forecasting
Education
Columbia College (NY)
B.A., Economics, History
MIT Sloan School of Management; New York University; City University of New York
Business Management
Canon Business Process Services November 2014 - Present
UC Irvine September 2011 - June 2014
UC Center London August 2013 - December 2013
EverWitt Productions July 2012 - August 2013
Saddleback College August 2008 - May 2011
Puerto Rican Squirrels 2005 - 2005
Skills
Acting, Improvisation, Theatre, Drama, Screenwriting, Performing Arts, Composition, Comedy, Film, Entertainment, Short Films, Dance, Stage, Directing, Voice Acting, Music, Festivals, Voice Over, Singing, Producing, Feature Films, Television, Video, Film Production, Independent Film, Plays, Video Production, Music Production, Pro Tools, Documentaries, Event Planning, Final Draft, Film Editing, Lyrics, Video Editing, Creative Writing, Media Production, Scripting, Music Videos, Storytelling, Songwriting, Videography, New Media, Studio Recording, Commercials, Broadcast, Editing, Multimedia, Cinematography, Musical Theatre
Education
UCI 2011 — 2014
Bachelor's degree, English; Film and Media Studies; Creative Writing
Saddleback College 2009 — 2011
Orange County High School of the Arts 2003 — 2008
Musical theatre
Canon Business Process Services June 2007 - Present
JP Morgan Chase February 2004 - May 2006
Merrill Lynch 2001 - 2003
Skills
Vendor Management, Process Improvement, Change Management, Operations Management, Six Sigma, Project Management, Business Process..., Team Building, Business Analysis, Account Management, Customer Satisfaction, Team Leadership, Strategic Planning, Risk Management, New Business Development, Program Management, Employee Engagement, Call Center, Coaching, Incident Management, Team Management
Education
New Jersey Institute of Technology 1990 — 1992
MS, Environmental Science
Rutgers, The State University of New Jersey-New Brunswick 1981 — 1985
BS, Biochemistry
francesca’s® January 2015 - Present
Canon Business Process Services 2014 - Present
Independent Consultant June 2010 - Present
Marketing and Distribution Expert June 2010 - Present
CARQUEST Auto Parts October 2005 - March 2010
CARQUEST/GPI January 2005 - October 2005
The Friedkin Companies 2000 - 2004
WORLDPAC March 1997 - 2000
APS Holding Corp dba Big A Auto Parts 1992 - 1996
Child World 1984 - 1992
Skills
NASCAR Sponsorship..., Distribution Management, Marketing Strategy, Strategic Planning, Brand Management, Marketing, B2B, Logistics, Team Building, Automotive, Sales Management, New Business Development, Purchasing, Negotiation, Product Development, Business Strategy, Business Development, Product Management, Contract Negotiation, Coaching, Sales, Advertising, Change Management, Process Improvement, Strategy, Business Planning, Operations Management, Team Leadership, Leadership, Management, Sales Operations, Customer Satisfaction, Start-ups, Inventory Management, Forecasting, E-commerce, Retail, Distributed Team..., Mergers & Acquisitions, Market Planning, Program Management, Competitive Analysis, Pricing, Profit, P&L Management, Management Consulting, Cross-functional Team..., P&L, Account Management, Budgets
Education
Butler University 1982 — 1985
Wabash College 1978 — 1982
BA, Economics
Canon Business Process Services July 2015 - Present
E*TRADE Financial Corporation October 2014 - June 2015
Northwestern Mutual June 2012 - January 2014
Su Nino November 2011 - January 2014
Skills
Holistic Financial..., Communication, Entrepreneurial Finance, Community Service, Retirement Savings, Education Funding, Trust Services, Wealth Management..., College Savings Plans, 403 b, IRAs, Personal Finance, Licensed Life Insurance..., Variable Products, Simple IRA, Morningstar, Strategic Financial..., Retirement Plan..., Permanent Life Insurance, Investment Strategies, Key Person Insurance, Roth IRA, Wealth Preservation..., Uniform Combined State..., Qualified Retirement..., 529 Plans, SEP IRA, Financial Planners, Wealth Accumulation..., Executive Benefit..., Saving for Education, Retirement Planning, Long Term Care Insurance, Wealth Accumulation, 401k Rollovers, Mutual Funds, Disability Insurance, Estate Planning, Charitable Gift Planning, College Education..., Traditional IRA, Life & Health Insurance..., Retirement, Buy-sell Agreements, Annuity Sales, Variable Annuities, Financial Goals, Variable Life, Registered Investment..., Wealth Management
Education
Southern Connecticut State University 2009 — 2013
Bachelor's degree in Business Administration, Finance
Starling January 2015 - Present
Canon Business Process Services June 2015 - August 2015
Starling September 2014 - December 2014
Andy Grammer Tour Crew October 2014 - November 2014
Delias June 2014 - August 2014
Catalina Beach Club May 2013 - August 2013
Canon Business Process Services, Inc. July 2010 - August 2011
Pixie Nursery School June 2008 - July 2009
Skills
Data Entry, Microsoft Office, New Hire Orientations, Records Management, PeopleSoft, Spreadsheets, Administrative..., Resume Writing, Administration, Conflict Resolution, Office Management, Online Research, Microsoft Office 2007, Filing, Office Administration, Employee Relations, Human Resources, Access, Employee Training, PowerPoint, Microsoft Word, Microsoft Excel
Education
State University of New York at Binghamton 2012 — 2016
Bachelor of Arts (B.A.), Psychology
Wantagh High School 2008 — 2012
Canon Business Process Services April 2015 - Present
Zoom Media September 2012 - April 2015
Apple American Group March 2006 - September 2012
Steak n Shake May 2003 - March 2006
Comcast January 2002 - April 2003
Stars & Stripes Omnimedia Inc July 2000 - April 2001
Skills
Sales, Management, Marketing, Marketing Strategy, Advertising, Leadership, Strategic Planning, Forecasting, Training, Customer Service, Strategy, Data Analysis, Cold Calling, Team Leadership, Competitive Analysis, Budgets, Market Analysis, Leadership Development, Building Relationships, Social Media Marketing, Lead Generation, Brand Awareness, Microsoft Office, Product Launch, Needs Assessment, Credit Card Processing, Customer Focus, Sales Presentations, Sales Prospecting, Close Attention to..., Deal Closure, Communication Skills, Research, Credit Cards, Technology Needs..., Social Media, Account Management, Process Improvement, Operations Management, Account Reconciliation, Business Process..., Outsourcing, Postage Meter, Time Management, KPI Dashboards, SOP Development, Quality Control, Cost Reduction..., HIPAA, Inventory Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2012 — 2015
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
University of Pittsburgh 1997 — 2001
Bachelor of Science, Marketing
Cathedral Preparatory School 1993 — 1997
Canon Business Process Services 2013 - Present
MetLife September 2012 - July 2013
Allen Marketing Group June 2011 - August 2011
UFP Technologies, Inc. August 2008 - December 2008
Bridgewater-Raritan School October 2004 - June 2007
Skills
Data Entry, Customer Service, Office Administration, Receptionist Duties, educational assistant, order entry, Data Management, payroll, Compensation Structures, Payroll
Education
Raritan Valley Community College 2009 — 2012
Various Courses, Health Information/Medical Records Technology/Technician
Taylor Business Institute 1979 — 1980
Diploma, Secretarial/Travel and Tourism, A
JPMorgan Chase & Co. November 2014 - Present
Randstad USA April 2014 - October 2014
Canon Business Process Services October 2013 - April 2014
Hyatt Regency Hill Country Resort and Spa May 2013 - August 2013
Texas House of Representatives September 2012 - November 2012
Skills
Research, Analytical Skills, Written Correspondence, Collaborative Work, Databases, Prioritize Workload, Microsoft Office, Compliance Analysis, Deadline Oriented, Organization Skills, Report Writing
Education
St. Edward's University
Bachelor of Arts (B.A.), History
Self Employed September 2009 - Present
Medtronic March 2003 - August 2009
Canon Business Process Services June 2000 - February 2003
Deluxe Corporation September 1988 - June 2000
Skills
Strategic Planning, Budgeting, Customer Relations, Operations Management, Account Management, Change Management, Problem Solving, Marketing Communications, Product Development, Team Leadership, Project Management, Supplier Management, Staff Development, Contract Negotiations, Sourcing & Procurement, Budgets, Leadership, Contract Negotiation, Customer Service, Manufacturing, Management, Cross-functional Team..., Process Improvement, Six Sigma, Strategy, Vendor Management, Team Building, Program Management, Training, Business Process..., Forecasting, Customer Satisfaction, P&L Management, Performance Management, Continuous Improvement, Coaching, Inventory Management, Project Planning, Supply Chain, Sales Operations, Business Analysis, Outsourcing, Supply Chain Management, Product Management, Logistics, CRM, Leadership Development
Education
Minnesota State University, Mankato 1983 — 1987
Bachelor's Degree, Business Administration
University of Saint Thomas
Mini MBA
University of Minnesota College of Continuing Education
HR Generalist Certificate, Human Resources Development
Canon Business Process Services February 2012 - Present
SGS Petroleum Service Corporation May 2006 - February 2012
Hines Property Management (Allied Barton) December 2002 - May 2006
Skills
Chemicals, Employee Benefits, Leadership, Customer Satisfaction, Applicant Tracking..., Talent Acquisition, HRIS, Deferred Compensation, Employee Relations, College Recruiting, Recruiting, Technical Recruiting, Human Resources, Onboarding, Employee Engagement, Sourcing, HR Policies, Management, Employee Training, Vendor Management, Succession Planning, Interviews, Personnel Management, New Hire Orientations, Strategy, Temporary Placement, Performance Management, Talent Management, Workforce Planning, Hiring, FMLA, Screening, Training, Performance Appraisal, Executive Search, Leadership Development, Building Relationships, Outsourcing, Operations Management, Policy
Education
Rice University
Professional HR Development
Texas Southern University
Bachelor of Business Administration (BBA), Marketing
Canon Business Process Services March 2015 - Present
Deluxe Delivery Systems March 2012 - Present
Williams Lea September 2007 - March 2012
Xerox Corporation December 2004 - September 2007
Xerox Corporation March 2000 - September 2004
Pitney Bowes Management Services 1995 - 1995
Xerox Corporation 1994 - 1995
Skills
Acclivus, Customer First..., Team Building, Forecasting, Green Belt Lean Six..., Zenger Miller, Customer Service, Project Management, Account Management, Six Sigma, Operations Management, New Business Development, Contract Negotiation, Business Development, Management, Operational Excellence, CRM, Customer Satisfaction, Leadership, Solution Selling, Outsourcing, Sales, Managed Services, Team Leadership, Business Strategy, Direct Sales, Strategy, Selling, Strategic Planning, Management Consulting, Sales Process, Cross-functional Team..., B2B, Salesforce.com, Key Account Management, Sales Operations, Customer Retention, Vendor Management, Strategic Partnerships, Cold Calling, Analysis, Lead Generation, Negotiation, SaaS, Sales Management, Process Improvement, Competitive Analysis, Business Planning, Managed Print Services, P&L Management
Education
City University of New York
BS, Business Administration
City University of New York City College
BS Business Administration, Business, Management, Management, Marketing, and Related Support Services
Fiorello H LaGuardia High School of Music & Art
Academic, Music
Canon Business Process Services December 2014 - Present
Walgreens April 2012 - November 2014
Walgreens February 2008 - March 2012
OptionCare, Inc. April 2006 - February 2008
RPh on the Go USA, Inc. October 2004 - April 2006
Education
Loyola University of Chicago 2012 — 2014
Master's Degree, Human Resources and Employment Relations
Alfred University 1997 — 2002
Bachelor of Science, Business Administration
Mortar Cloud, LLC (dba DocuFrog) July 2012 - Present
LEAP-IT, Inc July 2010 - October 2012
EDCO Group Inc. August 2008 - March 2010
Canon Business Process Services 2005 - 2008
Kyocera Mita 2004 - 2005
Knox Attorney Service 2001 - 2003
Ricoh Business Solutions 2000 - 2001
Xerox 1997 - 1999
Knox Services 1987 - 1997
Skills
Project Management, Six Sigma, Program Management, Leadership, Strategy, Business Analysis, Change Management, New Business Development, Strategic Planning, Outsourcing, Cloud Computing, Strategic Partnerships, Business Intelligence, Operations Management, Business Process..., Mathematical Analysis, Business Process..., Start-ups, CRM, Procurement Outsourcing, Business Planning, Sales Process, Sales Operations, Marketing, Business Strategy, Business Alliances, Cost Reduction..., SaaS, Team Management, Process Engineering, Document Management, Supply Chain Management, Enterprise Software, Contract Negotiation, Product Management, Management Consulting, Executive Management, Strategic Sourcing, Competitive Analysis, IT Strategy, Sales, Solution Selling
Education
University of California, Irvine 2014 — 2014
University of Washington 2014 — 2014
University of Connecticut 1984 — 1986
BA
Manchester Community College 1982 — 1985
Transfer To UCONN
EverSource July 2015 - Present
IST Management Services September 2011 - June 2015
Canon Business Process Services June 2007 - September 2011
Canon Business Process Services March 2006 - June 2007
Exact Business Solutions October 2004 - March 2006
Canon Business Process Services December 2002 - November 2004
IKON Office Solutions October 2000 - December 2002
Diversified Insurance September 1998 - October 2000
IKON Office Solutions September 1996 - September 1998
Pitney Bowes Management Services March 1993 - September 1996
Skills
Operations Management, Change Management, Facilities Management, Outsourcing, Team Building, Contract Management, Account Management, Team Leadership, Employee Relations, Management, Process Improvement, Recruiting, Performance Management, Leadership, Vendor Management, Contract Negotiation, Budgets, Training, Project Management, Logistics, Call Centers, Six Sigma, Project Planning, Coaching, Human Resources, Income Statement, Business Development, CRM, Negotiation, Forecasting, Customer Service, New Business Development, Business Process..., Customer Satisfaction, Sales Operations, Employee Engagement, Sales Management, Strategic Planning, Team Management, Sales, Inventory Management, Process Scheduler, Customer Retention, Cold Calling, Salesforce.com, Purchasing, Selling, B2B, Supply Chain Management, Sales Process
Education
The University of Akron
N/A September 2015 - Present
Canon Business Process Services January 2014 - September 2015
Canon Business Process Services, Inc. February 2005 - January 2014
OBS 2005 - 2009
Pitney Bowes Management Services July 2001 - February 2005
Pitney Bowes 2001 - 2005
Danka Services International October 1997 - July 2001
Skills
Document Imaging, Document Management, BPO, Enterprise Content..., SaaS, Records Management, Vendor Management, Client Development, Solution Selling, Business Analysis, Business Process..., Business Development, Solution Architecture, Solution Implementation, Outsourcing, Offshoring, Microsoft Office, Operations Management, Project Management, Management Consulting, Channel Partners, Change Management, Contract Negotiation, Public Speaking, Published Author, Software Project..., Hardware Development, Solution Development, Management, Product Management, Consulting, Manage Client..., Training, RFP, New Business Development, Business Process..., Business Process..., Information Management, Leadership, Account Management, Managed Print Services, Analysis, CRM, Professional Services, Salesforce.com, Enterprise Software, Business Planning, Scanners
Education
Penn State University 1974 — 1982
BS, Environmental Resource Management
Woodrow Wilson High School 1972 — 1974
Diploma
Canon Business Process Services February 2005 - Present
Skills
Customer Service, Microsoft Office, Microsoft Word, Project Planning, Team Building, Team Leadership, Budgets, Sales, Project Management, Strategic Planning, Process Improvement, Research, Analysis, Sales Management
Education
Florida State College at Jacksonville 2014 — 2017
Associate of Arts (A.A.), Wildlife Biology
New York University December 2014 - Present
Net@Work 2015 - 2015
Canon Business Process Services February 2014 - September 2014
Brooklyn Public Library February 2009 - November 2009
Skills
Customer Service, Networking, VLAN, LAN-WAN, Troubleshooting, Desktop Support..., Help Desk Support, Computer Hardware, Computer Repair, TeamViewer, Active Directory, Remote Desktop, Windows 8, Windows 7, Printers, Scanners, Microsoft Word, Microsoft Excel, SharePoint, ServiceNow, LegalKey, Changepoint, Mac OS, Symantec Antivirus, Office 365, Microsoft Exchange, Router Configuration
Education
NYU School of Professional Studies
Computer and Information Sciences and Support Services
Manhattan College 2012 — 2013
Computer Information Systems
Monroe College 2010 — 2012
Associate’s Degree, Information Technology
Be Relax August 2015 - Present
Canon Business Process Services April 2015 - July 2015
Swissport March 2015 - July 2015
Wadsworth Library September 2010 - May 2014
Skills
Customer Service, Microsoft Office, Time Management, Teamwork, Organizational...
Education
Mount Ida College 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The Data Incubator June 2014 - Present
Canon Business Process Services July 2012 - June 2014
Converga September 2011 - August 2012
MyGlobal IT.Com September 2007 - September 2011
Tangiers International May 2007 - September 2008
International Rescue Committee December 2005 - September 2007
Church World Service September 2003 - December 2004
The Community Foundation May 2002 - December 2002
Skills
Direct Sales, Salesforce.com, Outsourcing, IT Outsourcing, Outsourcing Management, Vendor Management, French, Entrepreneurship, Document Management, Invoice Processing, CRM, Big Data, Hadoop, International Sales, Client Development, Client Relationship..., Outsourcing Advisory, Offshoring, Offshore Management, Offshore Software..., Entrepreneurial..., OCR, Document Scanning, Document Conversion, Information Retrieval, Cloud Computing, Document Capture, Document Imaging, Management, Strategic Partnerships, Business Alliances, Sales, Sales Process, Leadership, Proposal Writing, Business Development, Scanners, Consulting, Project Management, Team Building, Analysis
Education
Tulane University 2004 — 2005
M.S., International Development
University of Colorado at Boulder 1999 — 2002
B.S., Business Management
Sydney University 2001 — 2001
Management, Study Abroad
University of South Carolina August 2015 - Present
Neighborhood Centers Inc. August 2014 - July 2015
Canon Business Process Services December 2013 - August 2014
University of Houston August 2011 - August 2013
Hematology Oncology Associates May 2012 - September 2012
Bleu Frog Mercantile April 2010 - August 2011
Texas A&M University Corpus Christi September 2009 - May 2010
Texas A&M University-Corpus Christi June 2008 - July 2008
Texas A&M University-Corpus Christi January 2008 - May 2008
Skills
University Teaching, Higher Education, Qualitative Research, Student Development, Student Affairs, Statistics, Stata, Data Analysis, Editing, Teaching, College Teaching, Academic Advising, Program Evaluation, SPSS, Grant Writing, Quantitative Research, Program Development, Community Outreach, Research, Microsoft Excel, Microsoft Word, PowerPoint, Critical Thinking, Analysis, Report Writing, Reading Comprehension, Grading, Written & Oral..., Adult Education, Curriculum Development, Resume Writing, Curriculum Design, Research Design, Technical Writing, Survey Research, Psychology, Instructional Design, Public Speaking, Social Networking, Document Management, Case Management, Non-profit...
Education
University of Houston 2011 — 2013
Master's Degree, Sociology
Texas A&M University Corpus Christi 2007 — 2010
Bachelor's Degree, Double Major: Psychology Sociology
Texas A&M University 2005 — 2006
Bachelor's Degree, Psychology
king high school
king high school
Canon Business Process Services April 2009 - Present
Williams Lea February 2005 - February 2009
Skills
Customer Service, Training, Process Improvement, Microsoft Office, Public Speaking, Risk Management, Leadership, Financial Analysis, Management, Outlook, Microsoft Excel, Accounting, Medicare, Lotus Notes, Financial Risk, Strategic Planning, Team Building, Operations Management, Policy, Microsoft Word, Time Management, PowerPoint, Supervisory Skills, Human Resources, Recruiting, Project Management, Sales, Team Leadership, Event Planning
Education
University of Phoenix 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Canon Business Process Services April 2011 - Present
Calumet Testing Services 2015 - 2015
Skills
Training, Microsoft Word, Process Improvement, Sales
Education
Purdue University 2005 — 2010
Bachelor's degree, Technical Writing
Canon Business Process Services December 2014 - Present
Kaplan Test Prep October 2013 - December 2014
American Express Publishing April 2013 - October 2013
Abacus Group, LLC August 2012 - January 2013
SGR Associates INC December 2007 - February 2011
Sussex Publishing March 2006 - October 2007
M.P. Construction July 2003 - August 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Team Building, Public Speaking, Outlook, Account Management, Social Media, New Business Development, Coaching, Budgets, Sales, Social Media Marketing, Data Entry, Marketing, Invoicing, Payroll, Training, Accounts Payable
Education
DeVry College of New York 2009 — 2009
Bachelors of Business
York College, City University of New York 2006 — 2008
Bachelors of Science
Queens Educational Opportunity Center, State University of New York 2006 — 2006
GED
Annandale Secondary School 1998 — 2003
High School Diploma
Central Demerara Academy
High School Diploma
Underpriced Furniture May 2015 - Present
Keystone Automotive Operations November 2014 - April 2015
American Biosurgical Inc. February 2009 - September 2014
Canon Business Process Services February 2004 - April 2009
Skills
Shipping, Management, Logistics, Payroll, Safety, ERP, Supervisory Skills, Customer Service, Leadership, Team Building, Training, Warehousing
Education
Bellevue University 2014 — 2016
Bachelor's Degree, Logistics, Materials, and Supply Chain Management, 3.2
Canon Business Process Services January 2015 - Present
Fairplay October 2012 - Present
Skills
Customer Service, Strategic Planning, Retail, Food, Microsoft Office, Microsoft Excel, Leadership, Team Building, Team Leadership, Social Networking, Microsoft Word, Social Media, Management, Customer Satisfaction, Time Management, Analysis
Education
City Colleges of Chicago-Harold Washington College 2013 — 2014
Engineering/ Gerenal Education
Curie Metropolitan High School 2009 — 2013
High School Diploma, AVID
Canon Business Process Services June 2003 - Present
State Street March 2001 - June 2003
Skills
Management, Process Improvement, Customer Satisfaction, Account Management, Project Management, Team Leadership, Vendor Management, Six Sigma, Business Analysis
Education
Bridgewater State University
Athletic Training/Trainer
Weymouth high school
Canon Business Process Services December 2007 - March 2013
Verizon Wireless HQ Mail Center January 2007 - January 2013
Canon Business Process Services, Inc. 2008 - 2013
Airsonic Corporation January 2005 - January 2007
Sign Management Services January 2004 - January 2005
FedEx Office/ Kinko's January 2002 - January 2003
Skills
Sales Management, Leadership, Process Improvement, Customer Service, Training, Marketing, Retail, Account Management, Operations Management, Quality Assurance, Team Building, Sales, Strategic Planning, Management, Social Media, Teamwork, Budgets, Vendor Management
Education
Cal Poly Pomona
Art
Drake University
General Education
Orange Coast College, Mt. San Antonio College
Saddleback College
Associate of Arts Degree
Canon Business Process Services June 2015 - Present
Alcatel-Lucent 2001 - 2014
Alcatel-Lucent 1996 - 2001
Skills
Accounting, Financial Analysis, Financial Reporting, Microsoft Excel, SAP, Microsoft Office, Sarbanes-Oxley Act, Account Reconciliation, Internal Controls, Cost Accounting, Project Accounting, Journal Entries, Accounts Payable, Telecommunications, Customer Service, Problem Solving, MFG-Pro, Teamwork, Analytical Skills, Analysis
Education
University of Central Oklahoma
Bachelor of Business Administration (B.B.A.), General Business
Canon Business Process Services July 2015 - Present
Alfred State February 2012 - Present
Alfred State September 2014 - May 2015
State University of New York at Oswego June 2014 - August 2014
State University of New York at Oswego May 2014 - August 2014
Skills
Microsoft Office, PowerPoint, Time Management, Microsoft Excel, Microsoft Word, Customer Service, Critical Thinking, Teamwork, Leadership, Public Speaking, Project Management, Budgets, Leadership Development, Public Relations, Marketing, Management, Project Planning, Business Strategy, Social Networking, Nonprofits, Process Improvement, Social Media, Community Outreach, Strategic Planning, Construction, Data Entry, Research
Education
Alfred State College - SUNY College of Technology 2011 — 2015
Bachelor's Degree in Business Administration, Business Administration and Management, General
Alfred State College - SUNY College of Technology 2011 — 2015
Bachelor's degree, Business Administration and Management, General
Canon Business Process Services November 2014 - Present
Flik Intl July 2013 - November 2014
San Jose City College January 2011 - May 2014
Cumulus Media 97.7/98.3 KWIN June 2008 - January 2010
Skills
Microsoft Office, Customer Service, Event Planning, Microsoft Word, Public Relations, Radio, Broadcast, Public Speaking, Social Media, Social Networking, Editing
Education
Arizona State University 2014 — 2016
Bachelor of Science (B.S.), Graphic Information Technology
San Jose City College 2010 — 2014
General ED, Communication and Media Studies
Thomas Downey High School 1999 — 2002
H.S. Diploma, Regular/General High School/Secondary Diploma Program
White Bear Mitsubishi April 2012 - Present
Canon Business Process Services January 2015 - July 2015
YMCA Preschool February 2012 - March 2015
Skills
Time Management, Outlook, Data Entry, Project Management, Microsoft Office, Customer Satisfaction, Communication, Planning, Problem Solving, Technical Oversight, PowerPoint
Education
Metropolitan State University 2010 — 2014
Bachelor's Degree, Applied Science, Early Childhood Studies
Canon Business Process Services June 2015 - Present
Time Warner Cable Business Class January 2014 - June 2015
WidePoint Corporation June 2013 - January 2014
Information Technologies August 2005 - June 2013
AT&T 2001 - 2006
XO Communications January 2001 - November 2001
Sprint Nextel (Metro-Net) February 1999 - January 2001
Halo August 1997 - February 1999
Skills
VoIP, Hosting, New Business Development, Avaya, Managed Services, MPLS, Unified Communications, Telecommunications, Consultative Selling, WAN, Wireless, Data Center, Key Account Management, Solution Selling, Professional Services, Account Management, Cloud Computing, Team Leadership, Mobile, Negotiation, Strategic Planning, Disaster Recovery, Security, Cisco, Contract Negotiations, Telephony, Outsourcing, LAN/WAN, RFP, IP, Direct Sales, Network Design, Sales Management, Selling, Contract Negotiation, Management, Product Management, SaaS, Cisco Technologies, LAN-WAN, Networking, Sales, Mobile Devices, Sales Process, Ethernet, Competitive Analysis, Enterprise Software, Co-location, Salesforce.com, Strategic Partnerships
Education
University of North Texas 1995 — 1997
B.A., Radio, Film, & Television
University of North Texas
Bachelor of Arts (B.A.), History
Canon Business Process Services February 2002 - Present
WorldCom July 2000 - August 2001
Circuit City December 1995 - July 2000
Retail Placement Associates December 1994 - December 1995
Montgomery Ward/Linens N' Things November 1991 - December 1994
The Hecht Company (May Department Stores) August 1983 - November 1991
Skills
Budgeting, Employee Relations, Hiring, Policy, Cold Calling, Benefits, Performance Management, Coaching, Strategic Planning, Change Management, Vendor Management, Team Building, Talent Acquisition, Customer Service, Succession Planning, Talent Management, Contract Negotiations, Negotiation, Retail, Technical Recruiting, Budgets, Contract Negotiation, Employee Benefits, Employee Engagement, Strategy, Personnel Management, Sales, Recruiting, Human Resources, Sourcing, Training, Onboarding, Leadership Development, Organizational..., Interviews, New Hire Orientations, Temporary Placement, Management, Payroll, Workforce Planning, Outsourcing, Deferred Compensation, Benefits Administration, Applicant Tracking..., Labor Relations, HR Policies, Performance Appraisal, Team Leadership, Leadership, Process Improvement
Education
Washington and Lee University 1979 — 1983
BA, History
George Mason University 2002 — 2002
Certificate, HR Management
Canon Business Process Services March 2014 - Present
Canon Business Process Services, Inc. July 2011 - March 2014
OSU Center for Executive and Professional Development May 2008 - July 2011
Oklahoma State University June 2011 - June 2011
Oklahoma State University Computer Lab November 2005 - August 2009
Pannell Kerr Forster of Texas February 2009 - April 2009
Skills
Microsoft Excel, Microsoft SQL Server, Access, Analysis, Microsoft Office, Business Process..., PowerPoint, TIBCO Spotfire, Account Reconciliation, Customer Service, Project Management, Training, Troubleshooting, Budgets, Invoicing, Outlook, General Ledger, Program Management, Accounts Payable, Advertising, Microsoft Word, Spreadsheets, Leadership, Team Building, Process Improvement, Management, Strategic Planning, Team Leadership
Education
Oklahoma State University 2009 — 2010
Master’s Degree, Accounting
Oklahoma State University 2005 — 2009
Bachelor’s Degree, Accounting and Business/Management
Choate, Hall & Stewart LLP April 2015 - Present
Canon Business Process Services February 2011 - April 2015
Starbucks July 2007 - February 2011
Law Office of Linda Strumpf June 2006 - July 2007
Education
University of Massachusetts Boston 2011 — 2015
Bachelor of Arts (BA), Economics
MainGate Inc. August 2015 - Present
Canon Business Process Services June 2015 - August 2015
GRW engineering architecture geospatial February 2015 - June 2015
Indiana Soccer Association January 2014 - June 2014
Pacers Sports & Entertainment September 2011 - January 2012
Sears Holdings Corporation April 2011 - August 2011
Indiana Ice Hockey May 2009 - August 2009
Indianapolis Colts August 2008 - January 2009
Skills
Sports Marketing, Sales, Communication Skills, Event Management, Community Relations, Customer Service, Sports, Ticket Sales, Hockey, Sports Management, Sponsorship
Education
Indiana University-Purdue University at Indianapolis 2011 — 2014
Bachelor of Science (B.S.), Sports Management
Indiana University Bloomington 2008 — 2010
Sports Communication
PwC September 2015 - Present
Canon Business Process Services June 2012 - June 2015
Taproot Foundation April 2012 - May 2013
American Dental Association February 2012 - May 2012
Randstad Work Solutions September 2009 - November 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2006 - September 2009
Randstad Staffing May 2004 - May 2006
Central DuPage Hospital September 2000 - January 2004
Skills
Employee Relations, Performance Management, Training, Management, Project Management, Recruiting, Technical Recruiting, Interviewing Skills, Behavioral Interviewing, Human Resources, Strategic Human..., Human Resource..., Temporary Staffing, Program Implementation, Service Implementation, Strategic Planning, Strategic Sourcing, Strategic Communications, Business Process..., Process Improvement..., New Hire Orientations, Client Orientation, Employee Benefits, Benefits Administration, Sourcing, Temporary Placement, PeopleSoft, Deferred Compensation, Leadership, HR Consulting, College Recruiting, Vendor Management, Career Development, Job Descriptions, FMLA, Taleo, Applicant Tracking..., Conflict Resolution, Personnel Management, Employment Law, Payroll, Workforce Planning, Succession Planning, Talent Acquisition, Coaching, Employee Engagement, Policy, Talent Management
Education
Northern Illinois University 2014 — 2014
PHR Certification, PHR Certification, N/A
Lewis University 2006 — 2008
Masters Degree, Guidance Counseling
Northeastern Illinois University 1996 — 2000
Bachelors Degree, Human Resource Development
Canon Business Process Services October 2014 - Present
Cannon February 2007 - October 2014
Skills
Microsoft Office, Customer Service, Video Production, Social Media, Budgets, PowerPoint, Facilities Management
Education
Art Institute of Philadelphia 2002 — 2004
Associate's degree, Video Production
Canon Business Process Services June 2014 - Present
Oce Business Services August 2010 - June 2014
Oce Business Services February 1997 - September 2010
Skills
Outsourcing, Customer Satisfaction, Office Equipment, Document Management, Inventory Control, Vendor Management, Operations Management, BPO, Account Management, Team Building, Business Process..., Process Improvement, Management, CRM, Salesforce.com, Team Leadership, Change Management, Six Sigma, Training, Solution Selling, Business Analysis
Education
College of Westchester 2006 — 2009
Associates, Multimedia and Management
North Carolina State University 1991 — 1994
Computer Science
Canon Business Process Services February 2015 - Present
Einstein Healthcare Network November 2014 - February 2015
American Collectors Insurance May 2010 - August 2014
Cushman & Wakefield November 2001 - May 2010
Skills
Human Resources, Strategic HR, Retention Strategies, Operations Management, HR Policies, Benefits Administration, Process Improvement, Growth Strategies, Change Management, Team Building, Exit Strategies, Retirement Benefits, Employee Benefits, Insurance, Deferred Compensation, Acquisitions, Due Diligence, Workers Compensation, Onboarding, Succession Planning, Employee Recognition, Workforce Planning, Employee Turnover, Executive Pay, Compensation Strategies, Total Rewards, Work Life Balance, Performance Management, Development Of Employees, Employee Training, Coaching, Employee Wellness, HR Software, Disciplinaries, FMLA, Recruiting, HR Metrics, Budgets, Employee Handbooks, Heathcare Reform, Wage & Hour, Third Party Vendor..., Customer Service, Management, Employee Relations, Organizational..., Training, Talent Acquisition, Personnel Management, Talent Management
Education
Rutgers University-New Brunswick
Bachelor of Science (BS)
Holy Cross High School
AT&T September 2015 - Present
Canon Business Process Services January 2013 - September 2015
Walmart October 2012 - January 2013
Canon Business Process Services (Formerly Oce Business Process Services) May 2011 - August 2012
Skills
Time Management, Telephone Skills, Scanners, Customer Service, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Team Building, Social Networking, Sales, Customer Satisfaction, Social Media
Education
Eastern Illinois University 2005 — 2010
Bachelor of Arts, Psychology
St. Joseph High School 2001 — 2005
Canon Business Process Services August 2015 - Present
Mountain High Acquistions May 2015 - August 2015
CURE Pharmaceutical Corp. August 2014 - April 2015
Highmark Blue Cross Blue Shield January 2011 - August 2014
McKesson Provider Technologies 2003 - 2006
Deloitte Consulting 1995 - 2000
Ernst and Young LLP 1994 - 1995
Bergdorf Goodman 1990 - 1994
Skills
Process Improvement, Visio, Health Insurance, Strategy, Microsoft Office, Management, Change Management, Business Process..., Strategic Planning, SharePoint, Microsoft Excel, Healthcare, Team Building, Business Analysis
Education
Fordham Gabelli School of Business 1991 — 1994
MBA, Management
State University of New York College at Oswego 1986 — 1990
BS, Business Administration
Canon Business Process Services August 2014 - Present
Skills
IBM SPSS, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
American Public University 2011 — 2014
Bachelor's Degree, Sociology
Orange County Chapter ARMA International July 2014 - Present
Western Integrated Systems January 2014 - Present
Canon Business Process Services September 2006 - January 2014
Continental DataGraphics, A Boeing Company May 2004 - September 2006
CDG, a Boeing Company 2004 - 2006
Document Control Solutions, A Division of Smead Manufacturing September 1993 - May 2004
Smead Manufacturing 1999 - 2004
Tab Products 1983 - 1993
Skills
Document Management, Business Analysis, Records Management, Backfile Conversions, Training Delivery, Accounts Payable, Litigation Support, Software Documentation, Requirements Analysis, Salesforce.com, Team Building, Project Management, Process Improvement, Software Development, Cloud Computing, Business Process..., Microsoft Office, Business Process..., Enterprise Content..., Customer Service, Change Management, Training, Technical Writing, Program Management, Team Leadership, Vendor Management, Information Management, Professional Services, Contract Management, SharePoint, Leadership, Management, Analysis, Knowledge Management, Documentum, Integration, Outsourcing, Visio, Solution Selling, Document Imaging, Account Management, Content Management, CRM, Business Process, Cross-functional Team..., Information Technology, Software Project..., BPO, Policy, Governance
Education
UCLA 1982 — 1982
Public Relations/Image Management
University of California, Riverside 1976 — 1980
Bachelor of Arts (BA), Psychology
Canon Business Process Services May 2015 - Present
Williams Lea August 2005 - February 2015
Oce 2002 - 2005
Pitney Bowes 1996 - 2002
DTI LLC 1993 - 1995
US Army 1987 - 1993
Skills
Contract Negotiation, BPO, Customer Relations, Outsourcing, Operations Management, P&L Management, Supervisory Skills, Customer Service, Vendor Relations, Vendor Management, Facilities Management, Team Building, Coordination, Team Management, Coaching, Managed Print Services, Negotiation, Contract Management, Strategic Planning, Microsoft Office, Adobe Acrobat, Public Speaking, Organizational..., Strategic Leadership, Conflict Resolution, Time Management, Community Outreach, Budgets, Operating Budgets, Social Networking, Event Management, Mentoring, Training, Leadership, Management, Sales, Sales Operations, Recruiting
Education
Howard University 1986 — 1987
Morgan Park High School
Canon Business Process Services August 2010 - Present
Various Companies January 2005 - August 2010
180 Connect July 2004 - November 2005
Skills
Employee Benefits, Talent Acquisition, Organizational..., Human Resources, Onboarding, Employee Relations, Performance Management, Talent Management, Deferred Compensation, Employee Engagement, HRIS, Change Management, Succession Planning, Benefits Administration, Management, Training, Leadership, Applicant Tracking..., Team Building, Process Improvement, Personnel Management, Vendor Management
Education
Long Island University 1977 — 1979
MBA, Organizational Behavior
Mercy College 1974 — 1976
Bachelor of Arts (B.A.), English Language and Literature/Letters
Westchester Community College 1970 — 1973
Associate of Arts (A.A.), Certified Life, Health and Annuity Professional
Canon Business Process Services June 2014 - Present
BP November 2011 - June 2014
Marathon Oil Corporation April 2011 - December 2011
Dynegy March 2008 - April 2011
Accenture - Dynegy May 2007 - March 2008
Vinson and Elkins LLP November 2005 - January 2007
Imperial Sugar Company 2004 - 2005
Money Management International October 2002 - November 2004
US Navy January 2000 - September 2002
Skills
SharePoint, Visio, Business Analysis, Disaster Recovery, .NET, Software Documentation, Crystal Reports, Troubleshooting, SDLC, Integration, Requirements Analysis, PeopleSoft, Databases, Oracle, SQL, Access, Software Implementation, Solution Implementation, Content Migration, ITIL, Project Management, Business Process, Technical Support, Vendor Management, Microsoft Office, Business Process..., IT Management, Management, Process Improvement, Microsoft SQL Server, System Administration, Information Technology, Analysis, IT Strategy, Business Intelligence, Active Directory
Education
University of Houston, Victoria
BS, Computer Science - Information Systems
Canon Business Process Services, Inc. January 2013 - Present
Canon Business Process Services December 2014 - February 2015
OPIC December 2008 - August 2010
OPIC May 2008 - December 2008
OPIC September 2006 - April 2008
Skills
German, Records Management, Digitization, Personnel Supervision, Technical Writing, Microsoft Office, Editing, Microsoft Excel, PowerPoint, Microsoft Word, Project Management, Data Analysis, Access
Education
San Jose State University 2014 — 2017
Master of Library & Information Science (M.L.I.S.), Digital Services/Emerging Technologies
University of Maryland College Park 2009 — 2012
Bachelor of Arts (B.A.), Modern World History
University of Maryland College Park 2009 — 2012
Bachelor of Arts (B.A.), Central European, Russian and Eurasian Studies
Montgomery College 2003 — 2008
Associate of Arts (AA), General Studies
Canon Business Process Services 2006 - Present
Innovest Systems 2001 - 2004
ADP - Wilco Systems 1998 - 2001
Barclays Bank PLC 1996 - 1998
Bank of America 1984 - 1996
Skills
Strategic Alliances, Management, Team Building, BPO, Document Management, Contract Negotiation, Strategic Partnerships, Selling, Sales Process, CRM, Account Management, Outsourcing, Vendor Management, Salesforce.com, Business Development, Solution Selling, Risk Management
Education
St. John's University Jamaica, N.Y. 1978 — 1981
M.B.A., International Finance
Queens College
M.S., International Relations
Canon Business Process Services December 2011 - Present
Promontory Interfinancial Network March 2008 - December 2011
Ceridian August 2005 - February 2008
BASF Corporation 1985 - 2005
Education
University of Phoenix 2003 — 2007
BSIT, Information Technology
DeVry Technical Institute 1978 — 1980
Electronic Technician
Cranford High School 1975 — 1977
Canon Business Process Services May 2015 - Present
B. Robinson Optical/Legacie Accessories October 2013 - September 2014
Ralph Lauren September 2010 - October 2013
Abercrombie & Fitch November 2009 - June 2010
Skills
InDesign, Illustrator, Adobe Creative Suite, Photoshop, Layout, Photography, Flash, QuarkXPress, Posters, Sales, Microsoft Office, PowerPoint, Social Media, Microsoft Excel, Microsoft Word, Social Media Marketing, Mac, Customer Service, Merchandising, Fashion, Apparel, Advertising, Graphic Design, Retail, Brand Management, Management, Facebook, Blogging, Direct Marketing, Email Marketing, Social Networking, Online Advertising
Education
Northeastern University 2006 — 2009
Bachelor's Degree, Graphic Design
Salve Regina University 2004 — 2005
Bachelor's Degree, Graphic Design
Canon Business Process Services September 2013 - Present
Skills
Business Strategy, Analyst Relations, Database Marketing, Product Marketing, Marketing Communications, Product Management, Professional Services, Customer Relations, Strategic Planning, Outsourcing, Marketing Strategy, New Business Development, Team Building, Solution Selling, Direct Marketing, B2B, Document Management, Business Analysis, Market Research, Product Development
Education
Adelphi University 1985 — 1987
MBA
Baruch College, City University of New York (CUNY) 1981 — 1985
BBA
Canon Business Process Services December 2007 - Present
AT&T June 2001 - February 2007
AT&T 1977 - 2007
Skills
Financial Analysis, Financial Management, Budgeting, Vendor Management, Change Management, Staff Supervision, Financial Reporting, Internal Audit, Budgets, Accounts Payable, Managerial Finance, Sarbanes-Oxley Act, Internal Controls, Process Improvement, Project Management, System Administration, SAP, Procurement, Accounting, Strategic Sourcing, Management, Finance, Business Process..., Analysis, Outsourcing, Cross-functional Team..., Program Management, Business Analysis, Forecasting
Education
St. John's University, The Peter J. Tobin College of Business 1990 — 1995
MBA, Finance
City University of New York 1981 — 1988
Bachelor of Science (B.S.), Economics
Janssen Research October 2014 - Present
Canon Business Process Services April 2013 - October 2014
Otsuka America Pharmaceutical, Inc. March 2009 - April 2013
Johnson & Johnson March 1998 - December 2008
Johnson & Johnson April 2002 - December 2007
Janssen Pharmaceutica March 1999 - March 2002
EG&G 1980 - 1984
Skills
Training, Cross-functional Team..., Pharmaceutical Industry, Administrative..., Sales Operations, Budgets, Management, Human Resources, Event Management, Microsoft Excel, SharePoint, Interviews, Customer Service, Healthcare, Outlook, Biotechnology, Administrative..., Oncology
Education
Bucks County Community College 1976 — 1977
No, Secretarial/Office administration
Bishop Conwell High school 1972 — 1976
Diploma
Canon Business Process Services May 2014 - April 2015
First Community Management April 2013 - March 2014
Esquire Deposition Services July 2009 - April 2013
Skills
Visual Merchandising, Sales Operations, Microsoft Word, Inventory Management, Retail, Leadership, Merchandising, Social Networking, Time Management, Negotiation, Forecasting, Budgets, Trend Analysis, Inventory Control, Team Building, Store Management, Social Media, Fashion, Apparel
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Clark Atlanta University 2003 — 2006
Bachelor's degree, Fashion Merchandising
Morris Brown College 2002 — 2003
Bachelor of Arts (B.A.), Fashion Merchandising
Canon Business Process Services February 2013 - Present
Iron Mountain Records Management May 1997 - February 2013
Iron Mountain September 2000 - August 2006
Skills
Enterprise Content..., OCR, Disaster Recovery, Enterprise Software, Enterprise Architecture, Document Management, Image Capture, Kofax, Business Process..., Document Imaging, Professional Services, Solution Architecture, Business Process, Outsourcing, Software Development, Process Improvement, Program Management, Software Project..., Cloud Computing, Management, SDLC, Vendor Management, Databases, Technical Support, Visio, Integration, IT Management, Data Center, Requirements Analysis, Software Documentation, Testing, ITIL, IT Strategy, Business Intelligence, Agile Methodologies, IT Service Management, Business Analysis, Virtualization, Agile Project Management, SharePoint, PMP, Security, Requirements Gathering, Microsoft SQL Server, SaaS
Education
Oregon State University
Master of Science (MS), Logging Engineering
SUNY College of Env Science & Forestry, Syracuse, NY
Bachelor of Science (BS), Forest Management/Forest Resources Management
Canon Business Process Services 2013 - Present
Valeant Pharmaceuticals 2012 - 2012
Axcan Pharma 2008 - 2011
Maritz Travel Company 2004 - 2008
Advanced Health Media (AHM) 2002 - 2004
Advanced Health Media (AHM) 2001 - 2002
Knoll Pharmaceutical 2000 - 2001
Party Land, Inc. 1997 - 2000
Skills
Regulatory Affairs, Clinical Trials, Clinical Research, GMP, Pharmaceutical Industry, Biotechnology, Sop, Validation, Cardiology, Customer Service, Cross-functional Team..., Marketing, Data Management, Change Control, Healthcare, FDA, Hospitals, Oncology, Medical Devices, Project Management, Account Management, Product Launch, Sales, Leadership
Education
East Stroudsburg University of Pennsylvania 1988 — 1992
Bachelor of Arts, Environmental Studies
AIG August 2013 - Present
Canon Business Process Services May 2010 - October 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Analysis
Education
City University of New York-Brooklyn College
University of Pennsylvania July 2014 - Present
Young & O'Brien February 2013 - Present
Canon Business Process Services February 2012 - Present
Bistro on Bridge / Club 212 April 2011 - February 2012
Skills
MySQL, Mac OS X, PHP 4/5, CodeIgniter, jQuery, Twitter Bootstrap, HTML 4/5, CSS, XML, phpMyAdmin, Dreamweaver
Education
Temple University 2005 — 2009
Liberal Arts, n/a
Canon Business Process Services October 2014 - Present
NY Document Management LLC December 1997 - October 2014
Cerami & Associates 1996 - 1997
Skills
Records Management, Scanners, Archiving, Capture, Information Management, Imaging, Image Capture, Digital Preservation, Digital Imaging, Document Imaging, Access, Business Analysis, Business Process..., Claim, Coaching, Cold Calling, Contract Negotiation, Data Conversion, Document Management, EHR, Databases, Database Administration, Editing, Executive Management, Enterprise Content..., Healthcare, Healthcare Information..., Hiring, IT Management, Information Technology, Integration, Leadership, Management Consulting, Management, Outsourcing, Team Building, SharePoint, Training, Technical Support, Visio, Software Documentation, Policy, Process Improvement, Program Management, SDLC, Project Management, System Administration, Analysis
Education
State University of New York at Stony Brook 1991 — 1994
BS, Liberal Arts
Canon Business Process Services August 2014 - Present
Canon Business Process Services, Inc. June 1998 - Present
MBP January 1995 - Present
Crisham & Kubes, LLP January 1998 - January 2009
Chapman & Cutler LLP January 1994 - January 1998
Skills
Music Industry, A&R, Music Production, Music, Songwriting, Recording, Studio Recording, Record Labels, Composition, Audio Engineering, Radio, Entertainment, Pro Tools, Music Publishing, Logic Pro, Sound, Singing, Music, promoting..., Audio Editing, Live Sound, Mastering, Live Events, Sound Design, Sound Editing, Festivals, Concerts, Drums, Keyboards, Musicians, Music Licensing, Rock, Music Management, Talent Booking, Guitarist, Band
Education
Gordon Hubbard High School 1986 — 1990
Diploma in Science
Columbia College Chicago 1991 — 1994
Musi, Music Management
Outsourcing Services Group July 2012 - Present
Canon Business Process Services 2012 - 2015
Canon Business Process Services 2012 - 2015
Canon Business Process Services 2012 - 2015
Education
Oregon State University 1982 — 1986
Bachelor of Science, Psychology
Sunnyvale High
Sunnyvale High
Bal Swan Children's Center August 2015 - Present
Shaklee Corporation January 2015 - Present
Canon Business Process Services April 2015 - August 2015
Canon Business Process Services January 2015 - April 2015
Canon Business Process Services, Inc. June 2014 - January 2015
DaVita October 2000 - September 2013
DaVita 2000 - September 2013
Skills
Healthcare, Process Improvement, Administrative Functions, Administrative..., Outstanding time..., Administrative..., Managing Database, Project Planning, Project Management, Project Coordination, PowerPoint, Supplies, Training, Time Management, Marketing, Employee Relations, Customer Service, Performance Management
Education
University of Phoenix 2008 — 2010
BS-BM, Business
University of Colorado at Denver 1999 — 2003
Bachelor of Science (BS), Biology, General
Canon Business Process Services April 2013 - Present
Canon Business Process Services, Inc (fka Oce Business Services, Inc) November 2011 - March 2013
MNP LLP May 2011 - August 2011
ERE LLP March 2010 - April 2010
Funaro and Co / pc January 2006 - April 2009
Starr Technical Risks Agency July 2004 - January 2006
Wealth and Tax Advisory Services, Inc July 2002 - July 2004
Arthur Andersen LLP January 2001 - July 2002
Skills
Accounting, Tax Research, Income Tax, Corporate Tax, Account Reconciliation, Tax, Financial Accounting, Tax Returns, Tax Provision, High Net Worth..., Sales Tax Audits, Trust Taxation, Gift Tax, Multi-state tax returns, Partnership Taxation
Education
Pace University - Lubin School of Business 2005 — 2009
Master's degree, Taxation
Baruch College, City University of New York (CUNY) 1997 — 2001
Bachelor of Business Administration (BBA), Accounting
Canon Business Process Services May 2012 - Present
Luke Place Christian Recovery Home January 2000 - July 2002
Education
Kaplan University-Davenport Campus 2012 — 2014
Associate of Arts and Sciences (AAS), Human Services, General
Runner Logistics, LLC August 2014 - Present
Canon Business Process Services July 2005 - August 2014
Skills
Financial Analysis, Proactive Problem..., Accounting, Auditing &..., GAAP, Teamwork, communication..., Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Financial Accounting, Vlookup, MS Excel Pivot Tables, Fixed Asset Depreciation, IRR, NPV, Excel models, Time Value of Money, DCF, DCF Valuation, WACC, Formulas, Microsoft Office 2007, Process Improvement, Leadership, Customer Service, Finance
Education
The University of Texas at Dallas 2008 — 2011
Bachelor of Science, Finance
Richland College 2006 — 2008
Prerequisites for Bachelor's Degree, General Studies
Canon Business Process Services April 2006 - Present
Skills
Document Management, Outsourcing, Customer Satisfaction, Operations Management, Customer Service, Process Improvement, BPO, Account Management, Training, Performance Management, Change Management, Vendor Management, Business Process..., Contract Management, Management
Education
CUNY New York City College of Technology
Bachelor of Applied Science (B.A.Sc.), Legal Assistant/Paralegal
System4 LLC January 2015 - Present
Gardens Alive October 2014 - December 2014
Canon Business Process Services March 2014 - May 2014
SMS June 2010 - September 2012
The Reynolds and Reynolds Company August 1996 - April 2005
Clarke American August 1983 - May 1996
Skills
Strategic Planning, Sales Process, New Business Development, Marketing Strategy, Direct Sales, B2B, Coaching, Team Building, Sales, Management, Account Management, Leadership, Recruiting, Marketing, Marketing Communications, Social Networking, Training, Small Business, Cold Calling Experience, Customer Service, Business Development, Sales Management
Education
University of Missouri - St. Louis 1986 — 1992
BA, Communication, 3.+
Canon Business Process Services January 2015 - Present
Education
University of San Diego School of Law 2005 — 2008
Doctor of Law (J.D.)
UC Davis 2000 — 2004
Bachelor of Arts (B.A.), Communication and Media Studies
Canon Business Process Services March 2015 - Present
L-3 Communications March 2013 - Present
Best Buy August 2009 - June 2012
Pinecrest Schools June 2000 - August 2009
Skills
National Registry..., Cpr Certified, FEMA National Response..., Teaching, Tutoring, Customer Service, Microsoft Word, Teamwork, Art, Cashiering, Sales, Microsoft Office, Data Entry, Technical Writing, Electronics, Testing, Customer Satisfaction, Inventory Control, Inventory Management, Merchandising, Microsoft Excel, Program Management, Retail, Strategic Planning, Time Management
Education
Pierce College 2012 — 2016
Electrical and Electronics Engineering
National College of Technical Instruction 2012 — 2012
EMT -B Certificate
Pinecrest
Pinecrest
Canon Business Process Services May 2014 - Present
National American University February 2014 - March 2014
City of Maple Grove, Public Works May 2011 - October 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Leadership, Teamwork, Management, Public Speaking, Microsoft Word, Time Management, PowerPoint, Project Planning, Interpersonal Skills
Education
Walden University 2013 — 2015
Master's degree, Human Resources Management and Services, 4.0
Southwest Minnesota State University 2009 — 2013
Bachelor's degree, Human Resources Management/Personnel Administration, General, 2.8
Canon Business Process Services January 2013 - Present
Xerox Business Services November 1989 - December 2013
Education
Phoenix College
Canon Business Process Services March 2014 - Present
Vista Graphic Communications 2008 - 2013
Skills
Printers, Digital Printing, Troubleshooting, Offset Printing, Pre-press, Variable Data Printing, Direct Mail, Adobe Creative Suite, Microsoft Office, Process Improvement, Color Management, Technical Support, Windows, Software Installation, Print Management
Education
Ivy Tech Community College 2014 — 2016
Associate's degree, Computer/Information Technology Administration and Management
Vincennes University 1991 — 1993
Associate's degree, Printing Technology
Canon Business Process Services November 2014 - Present
MHS Industrial Supply 2007 - 2014
DICK'S Sporting Goods April 2004 - June 2007
Skills
Retail, Sales Operations, Data Entry, Typing, Performing Arts, Creative Writing, Acting
Education
The Ohio State University 1987 — 1989
Madison Comprehensive High school 1979 — 1982
Canon Business Process Services October 2011 - Present
SMG Worldwide Entertainment & Convention Venue Management October 2013 - June 2014
RFIP, Inc. June 2010 - July 2011
Dell August 2005 - May 2010
Skills
Servers, Technical Support, Enterprise Software, System Deployment, Routers, Switches
Education
Cameron University 1995 — 1998
Music Theory and Composition
Canon Business Process Services January 2013 - Present
Pitney Bowes Management Services April 2008 - January 2013
Skills
TWIC Card, Forklift Operation, Supervisory Skills, Team Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Shipping & Receiving, Workplace Safety
Education
Art Institute of Houston
Associate's Degree, Art/Art Studies, General
Canon Business Process Services September 2012 - Present
Ricoh Americas Corporation May 1997 - March 2010
Education
College of DuPage 2008 — 2012
Associate's degree, Accounting
Canon Business Process Services May 2010 - Present
InSource December 2009 - March 2010
Virginia Air Distributors June 2008 - December 2009
Landair October 2007 - June 2008
Grubb & Ellis December 2004 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Six Sigma, Customer Service, FMA, Green Belt, Forklift Operation, Emergency Services, Emergency Medicine, Cardiac Monitoring
Education
John Tyler Community College 2011 — 2013
Certification, Emergency Medical Technology/Technician (EMT Paramedic), 4.0
SugarHouse Casino March 2014 - Present
Canon Business Process Services October 2012 - March 2014
Skills
Outlook, Microsoft Word, Microsoft Excel, Hotels, Hospitality Management, Hospitality, Food, Customer Service, Customer Satisfaction, Budgets
Education
Community College of Philadelphia 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northeast catholic high school for boys 2008 — 2011
General studies, General Studies