Canon Information Technology Services
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Canon Information Technology Services Employees
Employee
Years
Job
Industry
Jamesha Toy Jamesha Toy's Canon Information Technology Services Experience June 2013 - Present
Job Graduate of Old Dominion University College of Business and Public Administration
Industry Information Technology and Services
Experience
Canon Information Technology Services June 2013 - Present
Navy Exchange July 2010 - January 2014
JK Marshall LLC October 2009 - April 2010
Skills
Customer Satisfaction, Customer Service, Human Resources, C++, Telephone Skills
Education
Old Dominion University - College of Business and Public Administration 2008 — 2013
Bachelor of Science in Business Administration, Information Systems and Technology Major & Decision Sciences/Business Analytics Minor
Eastern Shore Community College 2007 — 2008
Dual Enrollment Program, Information Technology
Northampton High School 2004 — 2008
Advanced Studies Diploma
Canon Information Technology Services June 2013 - Present
Navy Exchange July 2010 - January 2014
JK Marshall LLC October 2009 - April 2010
Skills
Customer Satisfaction, Customer Service, Human Resources, C++, Telephone Skills
Education
Old Dominion University - College of Business and Public Administration 2008 — 2013
Bachelor of Science in Business Administration, Information Systems and Technology Major & Decision Sciences/Business Analytics Minor
Eastern Shore Community College 2007 — 2008
Dual Enrollment Program, Information Technology
Northampton High School 2004 — 2008
Advanced Studies Diploma
Michael Van Hoesen Michael Van Hoesen's Canon Information Technology Services Experience May 1998 - July 1999
Job Providing computer system and QuickBooks technical support
Industry Computer Networking
Experience
MV Computer Help October 2006 - Present
Intuit January 2006 - October 2006
Intuit February 2002 - January 2006
Intuit July 1999 - February 2002
Canon Information Technology Services May 1998 - July 1999
Skills
Troubleshooting, Hands-on Training, CompTIA Network+, QuickBooks, Wireless Networking, Home Networking, Technical Support, SaaS, Call Centers, Windows 7, Training, Process Improvement, Networking, Software Documentation, Computer Hardware, Network Administration, Microsoft Certified..., Call Center, Quality Assurance, Small Business, Leadership, Help Desk Support, Operating Systems, System Administration, Servers, Cloud Computing, Start-ups, Enterprise Software, SharePoint, Computer Repair, Customer Service, CompTIA A+ Certification, Microsoft Office, Technical Writing, Customer Experience, Entrepreneurship, Computer Maintenance, Vendor Management, Bookkeeping, Integration, Windows, OS X, Trusted Business Partner, Small Business IT..., Customer Advocacy, Self Management, Teamwork, Close Attention to..., Software Installation, Payroll
Education
Pima Community College 2002 — 2006
Associate's Degree, General Studies
Desert View High School 1994 — 1998
High School Diploma
MV Computer Help October 2006 - Present
Intuit January 2006 - October 2006
Intuit February 2002 - January 2006
Intuit July 1999 - February 2002
Canon Information Technology Services May 1998 - July 1999
Skills
Troubleshooting, Hands-on Training, CompTIA Network+, QuickBooks, Wireless Networking, Home Networking, Technical Support, SaaS, Call Centers, Windows 7, Training, Process Improvement, Networking, Software Documentation, Computer Hardware, Network Administration, Microsoft Certified..., Call Center, Quality Assurance, Small Business, Leadership, Help Desk Support, Operating Systems, System Administration, Servers, Cloud Computing, Start-ups, Enterprise Software, SharePoint, Computer Repair, Customer Service, CompTIA A+ Certification, Microsoft Office, Technical Writing, Customer Experience, Entrepreneurship, Computer Maintenance, Vendor Management, Bookkeeping, Integration, Windows, OS X, Trusted Business Partner, Small Business IT..., Customer Advocacy, Self Management, Teamwork, Close Attention to..., Software Installation, Payroll
Education
Pima Community College 2002 — 2006
Associate's Degree, General Studies
Desert View High School 1994 — 1998
High School Diploma
Bruce L. Knight Bruce L. Knight's Canon Information Technology Services Experience March 1996 - Present
Job Supervisor Training Development eLearning
Industry Information Technology and Services
Experience
Canon Information Technology Services March 1996 - Present
FireSide Development Group January 1993 - Present
oDesk 2011 - 2014
Greenbrier Presbyterian Church 2002 - 2011
US Navy August 1988 - June 1993
Cruiser Destroyer Group 8 - US Navy 1984 - 1988
Skills
Filemaker Pro, Canon, Data Analysis, Database Administration, ERP/CRM, Database Development, eLearning Development, Management Training, Presentation Development, Presenter, Technical Presentations, Training & Development, Technical Training, Classroom Training, Software Training, Web Design, Website Development, Website Management, E-Learning, Hands-on Training, Employee Training, Microsoft Office 2007, Microsoft Office..., Microsoft Publisher, Microsoft Operating..., Presentation Coaching, Job Coaching, Business Intelligence, Business Process..., Project Management, Coaching, Organizational..., Databases, Process Improvement, Troubleshooting, FileMaker, Classroom, Training, Multimedia, Technical Writing, Training Delivery, Document Management, Visio, Consulting, SharePoint, Leadership, CRM, Call Centers, Team Leadership, Team Building
Education
Tidewater Community College 1981 — 1982
Technical
Northern Virginia Community College 1975 — 1977
AS, Criminal Law
Beuna High School 1969 — 1970
Canon Information Technology Services March 1996 - Present
FireSide Development Group January 1993 - Present
oDesk 2011 - 2014
Greenbrier Presbyterian Church 2002 - 2011
US Navy August 1988 - June 1993
Cruiser Destroyer Group 8 - US Navy 1984 - 1988
Skills
Filemaker Pro, Canon, Data Analysis, Database Administration, ERP/CRM, Database Development, eLearning Development, Management Training, Presentation Development, Presenter, Technical Presentations, Training & Development, Technical Training, Classroom Training, Software Training, Web Design, Website Development, Website Management, E-Learning, Hands-on Training, Employee Training, Microsoft Office 2007, Microsoft Office..., Microsoft Publisher, Microsoft Operating..., Presentation Coaching, Job Coaching, Business Intelligence, Business Process..., Project Management, Coaching, Organizational..., Databases, Process Improvement, Troubleshooting, FileMaker, Classroom, Training, Multimedia, Technical Writing, Training Delivery, Document Management, Visio, Consulting, SharePoint, Leadership, CRM, Call Centers, Team Leadership, Team Building
Education
Tidewater Community College 1981 — 1982
Technical
Northern Virginia Community College 1975 — 1977
AS, Criminal Law
Beuna High School 1969 — 1970
Lori Fraser Lori Fraser's Canon Information Technology Services Experience December 2002 - 2014
Job Director of Human Resources at GrandBrands
Industry Furniture
Experience
GrandBrands 2014 - Present
Canon Information Technology Services December 2002 - 2014
APAC Customer Services June 2001 - December 2002
GE June 1990 - March 2001
Skills
Performance Management, Training, Human Resources, Temporary Placement, Employee Engagement, Employee Benefits, Call Centers, Team Leadership, Team Building, Recruiting, Applicant Tracking..., Succession Planning, Employee Relations, Management Development, Quality Assurance, Management, Process Improvement, Deferred Compensation, Change Management, College Recruiting, Hiring, Leadership, Talent Management, Program Management, Customer Service, Strategic Planning, Onboarding, HRIS, Personnel Management, Talent Acquisition, Budgets, Interviews, Sales, Organizational..., Employee Training, Leadership Development, Coaching, Benefits Administration, Vendor Management, Payroll, New Hire Orientations, FMLA, Workforce Planning, HR Policies, Conflict Resolution, Compensation & Benefit, Technical Recruiting, PeopleSoft, Career Development
Education
Saint Leo University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Administration
Oklahoma State University 1982 — 1984
GrandBrands 2014 - Present
Canon Information Technology Services December 2002 - 2014
APAC Customer Services June 2001 - December 2002
GE June 1990 - March 2001
Skills
Performance Management, Training, Human Resources, Temporary Placement, Employee Engagement, Employee Benefits, Call Centers, Team Leadership, Team Building, Recruiting, Applicant Tracking..., Succession Planning, Employee Relations, Management Development, Quality Assurance, Management, Process Improvement, Deferred Compensation, Change Management, College Recruiting, Hiring, Leadership, Talent Management, Program Management, Customer Service, Strategic Planning, Onboarding, HRIS, Personnel Management, Talent Acquisition, Budgets, Interviews, Sales, Organizational..., Employee Training, Leadership Development, Coaching, Benefits Administration, Vendor Management, Payroll, New Hire Orientations, FMLA, Workforce Planning, HR Policies, Conflict Resolution, Compensation & Benefit, Technical Recruiting, PeopleSoft, Career Development
Education
Saint Leo University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Administration
Oklahoma State University 1982 — 1984
Ronald Eubanks Ronald Eubanks's Canon Information Technology Services Experience January 2012 - Present
Job Sr. Contact Center Manager
Industry Information Technology and Services
Experience
Canon Information Technology Services January 2012 - Present
Canon Information Technology Services May 2010 - January 2012
Canon ITS August 2000 - May 2010
Skills
Customer Service, Process Improvement, Call Centers, Call Center, Performance Management, Team Building, Customer Satisfaction, Vendor Management, Contact Centers, Leadership Development, Lead Generation, CRM, Business Intelligence, Coaching, Customer Experience, Team Leadership, Business Process..., Management
Education
Old Dominion University 1998 — 2001
B.S., Criminal Justice & Psychology
ACTS 2001 — 2002
Microsoft Certified Professional and A Plus Certification, Information Technology
Canon Information Technology Services January 2012 - Present
Canon Information Technology Services May 2010 - January 2012
Canon ITS August 2000 - May 2010
Skills
Customer Service, Process Improvement, Call Centers, Call Center, Performance Management, Team Building, Customer Satisfaction, Vendor Management, Contact Centers, Leadership Development, Lead Generation, CRM, Business Intelligence, Coaching, Customer Experience, Team Leadership, Business Process..., Management
Education
Old Dominion University 1998 — 2001
B.S., Criminal Justice & Psychology
ACTS 2001 — 2002
Microsoft Certified Professional and A Plus Certification, Information Technology
Peter Landry Peter Landry's Canon Information Technology Services Experience September 1997 - December 2002
Job Technical Management
Industry Information Technology and Services
Experience
EMC July 2012 - Present
Liberty Mutual Insurance July 2011 - July 2012
Dell September 2010 - July 2011
Avaya July 2006 - July 2010
Pinnacol Assurance May 2004 - April 2006
Canon Information Technology Services September 1997 - December 2002
Skills
Call Center, Process Improvement, Telecommunications, ITIL, Storage, Service Delivery, Technical Support, CRM, Sales Operations, Project Management, Integration
Education
Virginia Beach Theological Seminary 1997 — 2004
Master's Degree
Bob Jones University 1991 — 1995
B.A
EMC July 2012 - Present
Liberty Mutual Insurance July 2011 - July 2012
Dell September 2010 - July 2011
Avaya July 2006 - July 2010
Pinnacol Assurance May 2004 - April 2006
Canon Information Technology Services September 1997 - December 2002
Skills
Call Center, Process Improvement, Telecommunications, ITIL, Storage, Service Delivery, Technical Support, CRM, Sales Operations, Project Management, Integration
Education
Virginia Beach Theological Seminary 1997 — 2004
Master's Degree
Bob Jones University 1991 — 1995
B.A
Mary Jo Rea-Jordan Mary Jo Rea-Jordan's Canon Information Technology Services Experience August 1997 - December 1998
Job Director, Customer Service Order to Cash
Industry Oil & Energy
Experience
BP December 2013 - Present
Syncada LLC January 2010 - August 2013
U.S. Bank, PowerTrack July 2006 - July 2009
Schneider Payment Services, Schneider Logistics August 2002 - July 2006
Schneider Payment Services August 2001 - July 2002
Schneider Payment Services August 2000 - July 2001
Madison Newspapers, Inc January 1999 - August 2000
Canon Information Technology Services August 1997 - December 1998
Canon Information Technology Services, Inc March 1996 - July 1997
Wal-Mart Stores, Inc January 1990 - March 1996
Skills
Operations Management, Change Management, Team Building, Strategic Planning, Cross-functional Team..., Customer Relations, Customer Service, Account Management, Process Improvement, Team Leadership, B2B, Analysis, SaaS, Global Strategy, CRM, Business Process..., Budgets, Supply Chain Management, Supply Chain, Income Statement, Team Management, Strategy, Integration, Customer Satisfaction, Project Planning, Performance Management, Business Development, Customer Experience, Six Sigma, Compliance, Quality Control, Call Center, Planning, P&L Management, Customer Service..., ROI Optimization, Global Management, Business Analysis, Business Continuity..., Key Performance..., Project Management, Facilities Management, Strategic Partnerships, Outsourcing Management, Offshore Management, Vendor Management, Quality Assurance, Coaching, Outsourcing, Continuous Improvement
Education
Troy State University 1996 — 1999
Iowa State University 1985 — 1989
Bachelor of Business Administration (B.B.A.)
BP December 2013 - Present
Syncada LLC January 2010 - August 2013
U.S. Bank, PowerTrack July 2006 - July 2009
Schneider Payment Services, Schneider Logistics August 2002 - July 2006
Schneider Payment Services August 2001 - July 2002
Schneider Payment Services August 2000 - July 2001
Madison Newspapers, Inc January 1999 - August 2000
Canon Information Technology Services August 1997 - December 1998
Canon Information Technology Services, Inc March 1996 - July 1997
Wal-Mart Stores, Inc January 1990 - March 1996
Skills
Operations Management, Change Management, Team Building, Strategic Planning, Cross-functional Team..., Customer Relations, Customer Service, Account Management, Process Improvement, Team Leadership, B2B, Analysis, SaaS, Global Strategy, CRM, Business Process..., Budgets, Supply Chain Management, Supply Chain, Income Statement, Team Management, Strategy, Integration, Customer Satisfaction, Project Planning, Performance Management, Business Development, Customer Experience, Six Sigma, Compliance, Quality Control, Call Center, Planning, P&L Management, Customer Service..., ROI Optimization, Global Management, Business Analysis, Business Continuity..., Key Performance..., Project Management, Facilities Management, Strategic Partnerships, Outsourcing Management, Offshore Management, Vendor Management, Quality Assurance, Coaching, Outsourcing, Continuous Improvement
Education
Troy State University 1996 — 1999
Iowa State University 1985 — 1989
Bachelor of Business Administration (B.B.A.)
David Leaven David Leaven's Canon Information Technology Services Experience August 2004 - Present
Job IT Support Administrator
Industry Computer Networking
Experience
Canon Information Technology Services August 2004 - Present
United States AirForce January 2000 - May 2004
Education
ECPI University 2005 — 2008
Computer Information Science, Networking and Security Management
Canon Information Technology Services August 2004 - Present
United States AirForce January 2000 - May 2004
Education
ECPI University 2005 — 2008
Computer Information Science, Networking and Security Management
Sue Bambery's Canon Information Technology Services Experience 1999 - Present
Job Sr. Program Manager, Canon Information Technology Services
Industry Consumer Services
Experience
Canon Information Technology Services, Inc. May 1999 - Present
Canon Information Technology Services 1999 - Present
Education
Old Dominion University 1987 — 1991
BSBA, Marketing
Canon Information Technology Services, Inc. May 1999 - Present
Canon Information Technology Services 1999 - Present
Education
Old Dominion University 1987 — 1991
BSBA, Marketing
Jeaime Powell's Canon Information Technology Services Experience December 2002 - June 2007
Job Systems Analyst at Cray Inc.
Industry Information Technology and Services
Experience
Cray Inc. April 2015 - Present
Old Dominion University February 2014 - April 2015
Elizabeth City State University July 2006 - January 2014
Canon Information Technology Services December 2002 - June 2007
Carolina Computers August 1999 - December 2002
The DataBank April 1995 - July 1999
Skills
Technical Writing, System Administration, Windows Server, Research, Red Hat Linux, Customer Service, Macintosh hardware, Linux System..., Apple Servers, Windows Desktop..., Apple Desktop..., iOS Support, Android Support, High Performance..., Oracle VDI..., Dell KACE, Seaspace TeraScan..., License Server..., IBM Servers, IBM xCAT, Torque, Ubuntu, Technical Training, CentOS, ENVI, ArcGIS, Photoshop, Microsoft Office, iWork, Audio Visual Integration, Audio Visual Support, Project Management, Teacher Training, Integrating Technology..., Satellite Imagery, Mobile Devices, Flight Simulator Support, Air Traffic Control..., SOHO Multifunction..., Lustre, Infiniband Management, Sun Grid Engine..., Matlab, Higher Education, Teaching, Unix, Windows, Curriculum Development, C++
Education
Dakota State University 2013 — 2017
Doctor of Philosophy (PhD), Information Systems
Nova Southeastern University 2011 — 2012
Doctor of Philosophy (PhD), Computer Information Science
Elizabeth City State University 2007 — 2010
Master's degree, Applied Mathematics with a Concentration in Remote Sensing
Elizabeth City State Univeristy 1997 — 2004
Bachelor's degree, Computer Science
IC Norcom High School 1993 — 1997
Diploma, Computer Science
Cray Inc. April 2015 - Present
Old Dominion University February 2014 - April 2015
Elizabeth City State University July 2006 - January 2014
Canon Information Technology Services December 2002 - June 2007
Carolina Computers August 1999 - December 2002
The DataBank April 1995 - July 1999
Skills
Technical Writing, System Administration, Windows Server, Research, Red Hat Linux, Customer Service, Macintosh hardware, Linux System..., Apple Servers, Windows Desktop..., Apple Desktop..., iOS Support, Android Support, High Performance..., Oracle VDI..., Dell KACE, Seaspace TeraScan..., License Server..., IBM Servers, IBM xCAT, Torque, Ubuntu, Technical Training, CentOS, ENVI, ArcGIS, Photoshop, Microsoft Office, iWork, Audio Visual Integration, Audio Visual Support, Project Management, Teacher Training, Integrating Technology..., Satellite Imagery, Mobile Devices, Flight Simulator Support, Air Traffic Control..., SOHO Multifunction..., Lustre, Infiniband Management, Sun Grid Engine..., Matlab, Higher Education, Teaching, Unix, Windows, Curriculum Development, C++
Education
Dakota State University 2013 — 2017
Doctor of Philosophy (PhD), Information Systems
Nova Southeastern University 2011 — 2012
Doctor of Philosophy (PhD), Computer Information Science
Elizabeth City State University 2007 — 2010
Master's degree, Applied Mathematics with a Concentration in Remote Sensing
Elizabeth City State Univeristy 1997 — 2004
Bachelor's degree, Computer Science
IC Norcom High School 1993 — 1997
Diploma, Computer Science
William Mooring's Canon Information Technology Services Experience October 2002 - May 2006
Job Technical Support Representative III at HP Enterprise Services
Industry Information Technology and Services
Experience
HP Enterprise Services March 2009 - Present
Verizon May 2006 - May 2008
Canon Information Technology Services October 2002 - May 2006
Education
George Mason University 1999 — 2000
Computer Science
HP Enterprise Services March 2009 - Present
Verizon May 2006 - May 2008
Canon Information Technology Services October 2002 - May 2006
Education
George Mason University 1999 — 2000
Computer Science
Kevin Niesen's Canon Information Technology Services Experience June 2015 - Present
Job Tech Support at Canon
Industry Telecommunications
Experience
Canon Information Technology Services June 2015 - Present
Cox Communications September 2013 - April 2015
Cox Communications June 2012 - September 2013
Casual Male Retail Group October 2008 - December 2012
Conference Plus, Inc September 2006 - June 2008
Barnes & Noble June 2004 - August 2006
Skills
Visual Merchandising, Customer Service, Technical Support, Microsoft Word, Microsoft Excel, PC building, PC user, Customer Satisfaction, Call Centers, Windows 7, Sales Operations, Troubleshooting, Team Management
Education
Springfield College 2001 — 2004
Bachelor's degree, Computer Science
Benedictine University 1997 — 2000
Bachelor of Arts (B.A.), Social Sciences
Canon Information Technology Services June 2015 - Present
Cox Communications September 2013 - April 2015
Cox Communications June 2012 - September 2013
Casual Male Retail Group October 2008 - December 2012
Conference Plus, Inc September 2006 - June 2008
Barnes & Noble June 2004 - August 2006
Skills
Visual Merchandising, Customer Service, Technical Support, Microsoft Word, Microsoft Excel, PC building, PC user, Customer Satisfaction, Call Centers, Windows 7, Sales Operations, Troubleshooting, Team Management
Education
Springfield College 2001 — 2004
Bachelor's degree, Computer Science
Benedictine University 1997 — 2000
Bachelor of Arts (B.A.), Social Sciences