Capital Card Services
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Capital Card Services Employees
BerganKDV Wealth Management September 2014 - Present
Northwestern Mutual May 2013 - April 2014
CAPITAL Card Services 2012 - 2012
St. Olaf Academic Support Center 2010 - 2011
Skills
SAS, SQL, Microsoft Excel, PowerPoint, Microsoft Office, Data Analysis, Social Media, Research, Teamwork, SPSS, Economics, Statistics, Critical Thinking
Education
St. Olaf College
Bachelor of Arts Degree, Mathematics and Economics; Statistics Concentration and Finance
Edina High School
Total Card, Inc Now under TCI Solutions on LinkedIn April 2015 - Present
Bank January 2011 - March 2015
CAPITAL Card Services October 2008 - December 2010
Daktronics 2007 - 2008
Skills
Process Improvement, Financial Reporting, Budgets, CPA, Risk Management, Tax, GAAP, Internal Controls, Tax Research, Partnership Taxation, Sarbanes-Oxley Act, Tax Accounting, Tax Preparation, Financial Analysis
Education
The University of South Dakota 1998 — 2003
Master's degree, Accounting
Esurance September 2015 - Present
Esurance August 2013 - September 2015
Esurance February 2013 - August 2013
Esurance August 2012 - November 2012
Capital Card Services November 2011 - August 2012
Opinionology February 2009 - January 2011
Skills
Analytics, Data Analysis, Analysis, SQL, Business Analysis, Data Warehousing, Training, Microsoft SQL Server, SSRS, Process Improvement, Databases, Machine Learning, Predictive Analytics, Project Management, Software Documentation, Access, Microsoft Office, Statistics, Project Planning, Research, Time Management, Data Management, Microsoft Excel, Data Mining, Text Analytics, SQL Server Management..., Relational Databases, Database Design, Critical Thinking, Public Speaking, Logical Data Modeling, Experimental Design, Team Leadership, T-SQL, SAS, SAS E-Miner, Python, Natural Language..., Tenacity, R
Education
Dakota State University Graduate School 2014 — 2016
Master of Science (MS), Analytics
South Dakota State University 2004 — 2012
Batchelor's of Art, History
South Dakota School of Mines and Technology 2003 — 2003
Physics
Rapid City Central High School 1999 — 2003
High School Diploma, General Studies
Holiday Station Store June 2013 - March 2014
CAPITAL Card Services September 2005 - March 2006
Fresh Start Convenience Store September 2003 - August 2004
Education
Walden University 2009 — 2013
Bachelors of Science, Business Administration and Management, General, GPA 3.85
Brown College
Bachelors of Science, Interior Design
South Dakota State University
Bachelors of Science, Interior Design
Bluestem Brands, Inc. August 2015 - Present
Bluestem Brands, Inc. March 2014 - August 2015
CAPITAL Card Services May 2012 - March 2014
CAPITAL Card Services October 2011 - May 2012
Skills
SAS, Predictive Analytics, Statistical Modeling, R, Data Analysis, SAS programming, Predictive Modeling, SAS E-Miner, Logistic Regression, KXEN, Statistics, Data Mining, Microsoft SQL Server, Analytics, Microsoft Excel, SQL, Financial Risk, Base SAS, Descriptive Analysis, Stata, SAS Enterprise Miner, Angoss, Segmentation, Strategic Communications, Account Management, Critical Thinking, Risk Management, Credit Scoring, Credit Risk, Regression Analysis, SAS Programming
Education
University of South Dakota Beacom School of Business 2015 — 2018
Master of Business Administration (M.B.A.), Business Analytics
South Dakota State University 2012 — 2014
Master of Science (M.S.), Statistics
South Dakota State University 2006 — 2012
Bachelor of Science (B.S.), Mathematics
TechBuckIT September 2014 - Present
MicroServe Consulting, Inc. June 2014 - Present
Digital by Design Studios January 2008 - Present
Christian Living Communities December 2013 - May 2014
Christian Living Communities January 2011 - December 2013
RecognitionWorx, Inc. November 2009 - January 2011
Leader Printing February 2008 - November 2008
CAPITAL Card Services May 2005 - June 2007
Gateway September 2002 - June 2003
Skills
Adobe Photoshop, Adobe Illustrator, Adobe InDesign, HTML + CSS, Corel Draw, Adobe Acrobat, Microsoft Office, Mac OS X, Network Administration, Wireless Networking, Active Directory, Health MedX, Riskwatch/Carewatch, Medicare, Ultipro, SQL Server 2005/2000, Phone System..., Illustrator, InDesign, Mac, Photoshop, OS X, Pre-press, HTML, XHTML, Wide Format Printing, Google Analytics, Digital Printing, Windows, CMS, Brand Development, Project Management, Photography, Offset Printing, Logo Design, Branding, Banners, WordPress, Dreamweaver, Corporate Branding, Direct Mail, CSS, Brochures, Layout, Adobe Creative Suite, Advertising, Web Development, Windows Server
Education
Dakota State University 2002 — 2007
BFA, Computer Graphic Design / Multimedia Web Development
Avon High School 1998 — 2002
Diploma
Expansion Capital Group November 2014 - Present
Sanford Health - CHILD Services June 2011 - Present
PrimeTime Presentations April 2006 - Present
Cigna Home Delivery Pharmacy March 2014 - November 2014
NutraClick Customer Care formerly Honest Answers Customer Care, LLC June 2011 - March 2014
Youth Enrichment Services March 2011 - May 2011
Modern Woodmen of America September 2010 - March 2011
CAPITAL Card Services March 2008 - August 2010
Family Resource Network March 2005 - March 2008
St Thomas More Preschool August 2004 - May 2005
Skills
Customer Service, Marketing, Coaching, Sales, Training, Program Management, Sales Management, Project Planning, Team Building, Budgets, Strategic Planning, PowerPoint, Leadership Development, Microsoft Excel, Public Speaking, Microsoft Office, Project Management, Team Leadership, Event Planning, Data Analysis, Public Relations, Program Development, Management, Social Networking, Time Management, Social Media Marketing, Account Management, Customer Satisfaction, Recruiting, Business Development, Leadership, Research, Staff Development, Process Scheduler, Social Media, Microsoft Word, Direct Sales, Teaching, Employee Training, Community Outreach, Event Management
Education
South Dakota State University 2000 — 2002
Master's degree, Child Development
South Dakota State University 1994 — 1999
Bachelor of Science (BS), Early Childhood Education and Teaching
DocuTAP October 2014 - Present
JAM Art and Supplies April 2014 - Present
Cache Vie Photography November 2008 - Present
Meta Payment Systems October 2013 - October 2014
Meta Payment Systems July 2009 - October 2013
CAPITAL Card Services June 2008 - August 2008
Beyond Words Photography June 2008 - August 2008
Skills
Adobe Creative Suite, Microsoft Office, Photoshop, InDesign, Illustrator, Photography, Adobe Acrobat, Wordpress, Cards, Web Design, Graphic Design, Event Planning, Marketing Event Planning, Product Marketing, Social Media Marketing, Marketing, Logo Design, Typography, Graphics, Brand Development, WordPress, SEO, Social Networking, Branding & Identity, Social Media, Digital Photography, Concept Development, Direct Mail, Advertising, Business Cards, Online Marketing, Posters, Layout, Image Editing, Mac, Pre-press, Banners, Creative Direction, Brochures, Creative Strategy, Newsletters, Corporate Identity, Magazines
Education
Dakota State University 2005 — 2009
BS, Digital Arts & Design
Classified Verticals August 2014 - Present
Innovation Partners May 2013 - May 2014
ARAMARK January 2013 - May 2013
Walmart June 2010 - January 2013
CAPITAL Card Services July 2008 - January 2010
Skills
Writing, Drawing, Video Production, Microsoft Office, Customer Service, Graphic Design
Education
South Dakota State University 2007 — 2013
BS, Advertising with an emphasis on Creative Strategies
Edmunds Central High School 2002 — 2006
High School Diploma
Southeast Technical Institute January 2013 - Present
Link It Call Center May 2012 - December 2012
Capital Card Services January 2008 - October 2011
Skills
Customer Service, Time Management, Data Entry, Teamwork, Call Centers, Customer Satisfaction, Microsoft Word, Customer Retention, Customer Experience, Collections, Problem Solving, Customer Support, Microsoft Office, Microsoft Excel
Education
Southeast Technical Institute 2013 — 2015
Business Administration with Human Resource emphasis
Lake Area Technical Institute 1999 — 2000
Banking and Financial Support Services
Virtually Competent 2014 - Present
Self Employed September 2013 - Present
Kennedy Swim School August 2013 - 2014
Boy Scouts of America May 2013 - August 2013
CAPITAL Card Services June 2012 - August 2012
Earsay 2012 - 2012
Aberdeen Aquatic Center 2009 - 2011
Skills
Jazz Piano, Percussion, Composers, Market Research, Public Speaking, Economics, Creative Solutions, Event Planning, Entertainment, Problem Solving, Innovation, Logic, Classical, Social Networking, Logic Pro, Microsoft Excel
Education
University of Iowa College of Law 2015 — 2018
Juris Doctor (J.D.)
The University of South Dakota 2009 — 2013
Bachelor of Science (B.S.) and Bachelor of Fine Arts, Economics and Music Studies
Aberdeen Central High School 2005 — 2009
University of Iowa
Expansion Capital Group August 2013 - Present
Grass Creek Properties, LLC March 2013 - Present
Redwood Hills Financial Group April 2011 - November 2013
Click King Inc. September 2009 - April 2011
Total Card, Inc January 2003 - September 2009
Capital Card Services April 2000 - January 2003
Specialized Card Services May 1998 - April 2000
Skills
Customer Relations, Capacity Planning, Call Center, Forecasting, Credit Cards, Budgeting, Program Management, Credit, Operations Management, P&L Management, Vendor Management, New Business Development, Contract Negotiations, Strategic Planning, Customer Acquisition, Account Management, Process Improvement, Executive Management, Customer Service, Direct Marketing, Call Centers, Finance, Banking, Relationship Management, Financial Services, Customer Retention, Risk Management, Payments, Loans
Education
The University of South Dakota 1997 — 2000
South Dakota State University August 2011 - Present
American Family Insurance July 2008 - Present
CAPITAL Card Services November 2004 - July 2008
Skills
Teaching, Training, Analysis, Critical Thinking, Creative Writing, Teaching Writing, Typing, Editing, Writing
Education
South Dakota State University 2011 — 2013
Master of Arts (M.A.), English/Composition and Rhetoric
Dakota State University 2008 — 2011
Bachelor, General Studies
St. Charles East
CAPITAL Card Services January 2012 - Present
MetaBank April 2008 - January 2012
Furniture Outlets USA 2007 - 2008
Southeast Technical Institute 2007 - 2008
Skills
Network Administration, Extreme Networks, Extreme XOS, Networking, Active Directory, Wireless Networking, System Administration, Network Security, VMware, Firewalls, Troubleshooting, Blackberry Enterprise..., Disaster Recovery, Cisco Routers, Cisco Technologies, Windows 7, Mobile Communications, Cisco IOS, Cisco Security, Cisco VoIP, Windows Server, Datacenter Management, LAN-WAN, Microsoft Exchange, Mobile Device Management, Mobile Devices, Computer Hardware
Education
Southeast Technical institute 2005 — 2007
Network Administrator
University of Missouri-Kansas City
Hauge Associates Inc April 2014 - Present
NutraClick Customer Care August 2009 - November 2013
Capital Card Services November 2004 - August 2009
Citibank/Citicards 1985 - 2004
Skills
Call Centers, Credit Cards, Vendor Management, Process Improvement, Banking, Risk Management, Credit, Customer Service, Strategic Planning, Business Analysis, Financial Services, Analytics, Budgets, Management, Team Building, Program Management, Coaching, Analysis, Call Center, Employee Training, Sales, Training, Change Management, Team Leadership, Operations Management, Performance Management
Education
University of Sioux Falls
MBA, Business
University of Sioux Falls
BA of Organizational Behavior and Business Management
South Dakota School for the Deaf May 2009 - Present
Capital Card Services August 2005 - April 2009
Lockheed Martin July 2001 - August 2005
United States Air Force June 1981 - September 2001
Skills
Facilities Operations, Facilities Management, Building Maintenance, Procurement, Budgets, Preventive Maintenance, Management, Risk Management, Project Planning, Contract Management, Contract Negotiation, Maintenance Management, HVAC, Energy Management, Team Building, Project Management
Education
Community College of the Air Force
Park University
Shepherd High School
Twin City Hose September 2014 - Present
Twin City Hose, Inc. September 2014 - Present
CAPITAL Card Services September 2011 - November 2013
Inteum Company, LLC October 2011 - April 2012
Skills
Leadership, Customer Service, Public Speaking, Strategic Planning, Marketing Strategy, Microsoft Office, Management, Social Media, Research, Microsoft Excel
Education
Bethel University 2006 — 2011
International Business, Finance, Spanish, International Business
Bethel University 2005 — 2011
Finance, International Business
Alternative HRD, LLC November 2014 - Present
Integra Plastics May 2014 - November 2014
Resurrection Lutheran Church July 2013 - May 2014
LocalsLoveUs.com September 2012 - June 2013
CAPITAL Card Services November 2005 - June 2009
Communication Service for the Deaf October 2004 - November 2005
Communication Service for the Deaf July 2002 - October 2004
NorthWestern Corporation July 2000 - July 2002
Skills
Onboarding, Vendor Management, Leadership Development, Deferred Compensation, HR Policies, Succession Planning, HRIS, Employee Relations, Human Resources, Workforce Planning, Performance Appraisal, Grievances, Recruiting, Organizational..., Employee Benefits, Strategic Planning, Process Improvement, Payroll
Education
Augustana College (SD) 1994 — 1998
Bachelor of Arts (BA)
CAPITAL Services, Inc. April 2014 - Present
Capital Services, Inc. November 2013 - March 2014
Capital Services, Inc. January 2012 - October 2013
Lawrence & Schiller TeleServices February 2011 - December 2011
Empire Equipment Company June 2005 - January 2011
CAPITAL Card Services April 1999 - May 2005
PREMIER Bankcard February 1998 - March 1999
Skills
Call Centers, Strategic Planning, Management, Program Management, Vendor Management, Credit, Strategy, Analysis, Credit Cards, Performance Metrics, Business Continuity..., Customer Service, Banking, Leadership, Business Development, Process Engineering, Facilities Management, Budgets, Customer Satisfaction, Operations Management, Outsourcing, Corporate Planning, Budget and Capacity..., Customer Service..., Entrepreneurship, Client Services, Organizational..., Process Improvement, Team Building, Business Strategy, New Business Development, Coaching, Leadership Development, Forecasting, Key Performance..., Team Leadership
Education
Montevideo Sr High
St. Cloud State University
Esurance August 2014 - Present
Midcontinent Communications May 2009 - June 2014
Midcontinent Communications October 2007 - May 2009
Midcontinent Communications February 2006 - October 2007
Capital Card Service, Inc. January 2003 - February 2006
CAPITAL Card Services May 2002 - January 2003
PREMIER Bankcard February 2001 - May 2002
Skills
Forecasting, Analysis, Databases, Call Center, Problem Solving, Process Improvement, Telecommunications, Customer Service, Call Centers, Access, IVR, Computer Network..., Technical Support, Vendor Management, Telephony Support, Strategic Planning, Troubleshooting, Strategy, IP, Analytics, Business Intelligence, System Administration, Telephony, Workforce Management, Customer Satisfaction, Management, VoIP
Education
University of Iowa - Henry B. Tippie College of Business 1993 — 1998
MIS, Science, Biology
Springs Window Fashions April 2015 - Present
Spectrum Brands February 2014 - April 2015
Spectrum Brands May 2011 - February 2014
Spectrum Brands June 2010 - May 2011
IBM March 2007 - June 2010
South Dakota State University March 2006 - March 2007
CAPITAL Card Services June 2004 - March 2006
Skills
Active Directory, Windows Server, Technical Support, Windows, Group Policy, Information Technology, Windows 7, Management, XP, Troubleshooting, VMware, Servers, System Administration, Computer Hardware, Software Documentation, Disaster Recovery, Software Installation, Network Administration, Hardware, Microsoft Exchange, Help Desk Support, Windows XP
Education
Southeast Technical Institute 2004 — 2005
Network Administrator, Computer Information Systems, 3.3
Iowa Lakes Community College 1999 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Periscope Holdings February 2014 - Present
Consilience Software January 2010 - February 2014
South Dakota Department of Health December 2006 - January 2010
Capital Card Services July 2004 - December 2006
Skills
SQL, Business Analysis, Requirements Analysis, Testing, Training, GIS, Databases, Project Management, Software Project..., Oracle, Web Applications, Software Development, Integration, Microsoft SQL Server, Program Management
Education
South Dakota State University 2004 — 2006
Masters of Science, Demography, Statistics
South Dakota State University 1999 — 2003
Bachelor of Arts, Spanish and Sociology
CAPITAL Services August 2014 - Present
CAPITAL Card Services December 2010 - August 2014
South Dakota Enterprise Institute September 2004 - December 2010
Helpline Center December 2001 - September 2004
Creative Carton/Rapid Packaging January 1998 - June 2001
Skills
Management, Budgets, Email Marketing, Banking, Marketing, Program Management, Strategy, Credit Cards, Project Management, Credit, Marketing Communications, Business Analysis, New Business Development, Strategic Planning, Data Analysis, Analysis, Business Strategy, Analytics, Vendor Management, Risk Management, Team Leadership, Team Building, Process Improvement, Account Management, Forecasting, Leadership Development, Cross-functional Team..., Training, Leadership, Financial Modeling, Entrepreneurship..., Entrepreneurship, Financial Analysis, Managerial Finance
Education
Northern State University
B.S., Business Administration
conde
Verifications, Inc. November 2010 - Present
Midwest Meetings magazine October 2009 - June 2010
South Dakota Rural Electric Association May 2009 - August 2009
CAPITAL Card Services May 2007 - May 2009
Education
South Dakota State University 2006 — 2010
B.S., Consumer Affairs
South Dakota State University 2006 — 2010
B.A., Journalism (Advertising Emphasis)
Mitchell Senior High School 2002 — 2006
AutaBuy Publications March 2014 - Present
South Dakota Lions Foundation July 2013 - Present
dlh Media Designs July 2012 - Present
Southeast Technical Institute August 2004 - July 2012
Animation Factory May 2006 - August 2006
Dick's Electric September 2003 - March 2006
CAPITAL Card Services October 2003 - August 2004
Preferred Printing December 2001 - January 2003
Sturdevant's Auto Parts August 2000 - November 2001
McLeodUSA April 1999 - August 2000
Skills
Photoshop, Microsoft Office, Public Speaking, Teaching, Graphic Design, Illustrator, Adobe Creative Suite, Animation, Photography, InDesign, Illustration, Drawing, After Effects, Art, Editing, Painting, Modeling, Writing, Research, Art Direction, Motion Graphics, Digital Photography, Storyboarding, Multimedia, Graphics, Rendering, Digital Illustration, 2D graphics, Digital Art, Character Design, 2D, Concept Design, Character Animation, Layout, Flash Animation, Dreamweaver, Mac, Copywriting, Web Design, Typography, Digital Media, Video Editing, Final Cut Pro, Maya, Flash, Visual Communication, Image Manipulation, Logo Design, Premiere, Advertising
Education
University of Sioux Falls 2000 — 2004
Bachelor of Art, Business Management
Southeast Technical Institute 1992 — 1994
Associate in Applied Science, Graphic Communications
CAPITAL Card Services September 2011 - Present
NGIT January 2009 - September 2010
Northrop Grumman January 2009 - September 2010
Skills
C#, Microsoft SQL Server, AJAX, ASP, CSS, XHTML, SQL, Linux, JavaScript, ASP.NET, .NET, HTML, Analysis, Visual Studio, Business Analysis, C++, Data Analysis, Windows Server, Programming, Software Development, Web Development, PHP
Education
The University of South Dakota 2000 — 2002
Bachelor's degree, Computer Science
South Dakota School of Mines and Technology 1993 — 1996
Midcontinent Communications April 2014 - Present
Esurance May 2007 - April 2014
Marshall BankFirst July 2006 - May 2007
Capital Card Services May 2001 - July 2006
midcom 1998 - 2001
Skills
Analytics, Credit, Strategic Planning, Budgets, Banking, Process Improvement, SAS, Forecasting, Risk Management, Analysis, Business Analysis, Financial Analysis, Business Intelligence, Accounting, Operations Management, Credit Cards, Customer Service, Customer Satisfaction, Financial Reporting, Data Mining, Data Analysis, Financial Modeling, Management, SDLC, Vendor Management
Education
Chadron State College 1987 — 1992
Marketing/Management
U.S. Bank October 2013 - Present
CAPITAL Card Services October 2006 - October 2013
CAPITAL Card Services November 2005 - October 2006
CAPITAL Card Services November 2005 - November 2005
CAPITAL Card Services July 2002 - November 2003
Blue Beacon International January 1999 - July 2002
Skills
Project Management, Management, Process Improvement, Risk Management, Vendor Management, Business Analysis, Analysis, Data Analysis, Strategic Planning, Budgets, SQL, Team Leadership, Program Management, Operations Management, Microsoft Office, Business Strategy, Banking
Education
Pipestone/Jasper High School 1993 — 2005
High School Diploma, General Studies
Dakota State University 1998 — 1999
General
Sioux Corporation May 2010 - Present
Sioux Corporation May 2007 - May 2010
CAPITAL Card Services September 2005 - May 2007
Skills
Negotiation, Contract Negotiation, Contract Management, Microsoft Excel, Research, Logistics, Microsoft Office, Product Development, Management, Lean Manufacturing, Sales Management, New Business Development, Strategic Planning, Leadership, Purchasing, Sales, Continuous Improvement, Manufacturing, Process Improvement
Education
South Dakota State University 2001 — 2005
BS, Sociology
Jack Henry & Associates June 2015 - Present
Fishback Financial Corporation. September 2010 - May 2015
Citi Bank sioux falls sd December 2008 - December 2009
Capital Card Services March 2008 - November 2008
Hintz Consulting, Inc. October 2006 - March 2008
Skills
.NET, T-SQL, VB.NET, Web Applications, Visual Studio, ASP.NET, SQL, Agile Methodologies, Microsoft SQL Server, SDLC, COBOL, JavaScript, SSIS, C#, OOP, Software Development, Databases, Web Development
Education
Colorado Technical University 2012 — 2013
Master of Science in Software Engineering, Computer Software Engineering
Colorado Technical University 2005 — 2007
Bachelor of Science, Computer Science
Southeast Technical Institute 2002 — 2004
Associate of Applied Science, Computer Programming
SGS North America December 2013 - Present
Brookings Register July 2011 - December 2013
Brookings Register October 2010 - July 2011
Dacotah Bank January 2010 - October 2010
South Dakota State University 2007 - 2009
Capital Card Services 2006 - 2007
Skills
Customer Service, Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Access, Process Improvement, Social Media
Education
Globe University 2009 — 2011
Business Administration
South Dakota State University 2003 — 2008
Plains Commerce Bank June 2015 - Present
TransFirst August 2012 - April 2015
TransFirst July 2009 - August 2012
CAPITAL Card Services February 2006 - July 2009
Skills
Credit Analysis, Risk Management, Collections, Credit Card Fraud, Financial Analysis, Banking, Merchant Services, Management, Analysis, Payments, Customer Service, Loans, Credit Cards, Credit Risk, Credit, Relationship Management, Finance
Education
South Dakota State University 2004 — 2009
Bachelor of Science (BS), Psychology & Sociology
Central High School 2001 — 2004
Shopko November 2012 - Present
Good Samaritan Society July 2013 - June 2015
Sanford Health January 2012 - July 2013
FNIS November 2010 - January 2012
Avera McKennan Hospital & University Health Center October 2009 - August 2010
Capital Card Services October 2002 - August 2009
Household Credit Services December 1998 - October 2002
Gateway January 1995 - December 1998
Skills
Customer Service, Data Entry, 10 Key, Fraud Investigations, Microsoft Word, Microsoft Excel, Medical Coding, Banking
Education
Blacks Hills State University
Criminal Justice and Corrections
Dakota Wesleyan University
Criminal Justice and Corrections
Mitchell High School, Mitchell, SD
High School
CAPITAL Card Services
Skills
Banking, Vendor Management, Call Center, Call Centers, Process Improvement, Risk Management, Analysis, Data Analysis, Business Analysis, Program Management, Project Management, Strategic Planning, Training, Customer Service, Team Leadership, Budgets, Management, Credit Cards
Education
Augustana College (SD)
Psychology
CAPITAL Card Services November 2002 - Present
Citi March 2000 - September 2002
Education
The University of South Dakota 1997 — 2001
Business Management, Business
CAPITAL Card Services September 2011 - Present
CAPITAL Card Services April 2010 - September 2011
CAPITAL Card Services September 2007 - April 2010
Skills
Credit Cards, Credit, Call Center, Banking, Data Analysis, Data Mining, Process Improvement, Analysis, Vendor Management, SQL, Program Management, Call Centers, Business Analysis, Software Project..., Team Leadership
Education
Northwestern College 2003 — 2007
BA, Spanish
CAPITAL Card Services February 2011 - Present
CAPITAL Card Services June 2007 - February 2011
CAPITAL Card Services August 2005 - June 2007
Skills
Project Management, Business Requirements, Software Project..., IT Project..., Release Management, Management
Education
Southeast Technical Institute
Associate's degree, Business Administration and Management, General
Capital Services February 2015 - Present
CAPITAL Card Services October 2008 - Present
CAPITAL Sevices INC December 2004 - Present
Skills
Credit Cards, Risk Management, Vendor Management, Telecommunications, Business Analysis, Analysis, Process Improvement, Analytics, Banking, Call Centers, Program Management, Project Management, Credit, Team Leadership, Data Analysis
Education
USD 1981 — 1985
Hospital Administration
OGorman High School
OGorman High School
The University of South Dakota