Capital One
Industry: Bank holding company
DescriptionCapital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking and savings products headquartered in McLean, Virginia. Capital One is ranked 10th on the list of largest banks in the United States by assets. Headquarters: McLean, Virginia, United States CEO: Richard Fairbank (Jul 26, 1994–) Revenue: 27.24 billion USD (2017) Number of employees: 49,301 (2017) Subsidiaries: Capital One Investing, Paribus, Did you know: Capital One is the 10th-largest bank in the US by total assets ($363 B). wikipedia.org
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Capital One Employees
CAPITAL ONE FINANCIAL SERVICES 2014 - 2014
Capital One Home Loans 2013 - 2014
Capital One Home Loans 2011 - 2013
Capital One 2010 - 2011
Capital One 2009 - 2010
State of Delaware 2009 - 2009
University of Delaware August 2006 - May 2008
Lieutenant Governor Matt Denn 2008 - 2008
Skills
Leadership Development, Corporate Events, Process Improvement, Loan Origination, Customer Experience, Compliance Regulations, Project Management, Loss Mitigation, Customer Escalation..., Loan Modifications, Short Sales, Home Retention, Quality Assurance, Peer Mentoring, Legislative Research, Microsoft Office, Microsoft Excel, Corporate Social..., Social Media Marketing, Marketing Management, Skip Tracing, Volunteer Management
Education
Wilmington University 2011 — 2015
Master of Business Administration (M.B.A.), Marketing Management, 3.89
University of Delaware 2005 — 2009
Bachelor of Arts (B.A.), International Relations and Political Science, 3.30
Vantiv March 2014 - Present
Capital One March 2012 - March 2014
Vantiv January 2011 - March 2012
Sherwin Williams April 2009 - January 2011
University of Cincinnati August 2007 - June 2008
Skills
Data Analysis, Chemistry, Product Development, Analysis, Statistics, Microsoft Office, Design of Experiments, Six Sigma, Research, Technical Writing, Project Management, Microsoft Excel, Quality Assurance, Product Management, Process Improvement, Integration, Business Analysis
Education
University of Cincinnati 2005 — 2008
Bachelors, Chemistry
University of Pittsburgh 2003 — 2005
Freshman year only, Neuroscience
Anna Independent School District May 2015 - Present
J & J Photography January 2012 - Present
Bank of the Ozarks February 2011 - February 2015
Capital One November 2006 - February 2011
Wells Fargo August 2003 - August 2006
Skills
Customer Service, Budgets, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Strategic Planning, Staff Development, Staff Management, Account Management, Networking, Business Development, Banking, Team Building, Management, Team Leadership, Time Management, Training, Credit, Retail Banking, Loans, Risk Management
Education
University of Central Florida
Bachelor of Business Administration (BBA)
Con-way Enterprise Services June 2015 - Present
VanderHouwen & Associates October 2014 - June 2015
Capital One November 2009 - July 2014
Capital One May 2006 - November 2009
Capital One April 2003 - May 2006
Brody Chemical August 2001 - April 2003
Chase September 1993 - June 2001
Skills
Leadership, Management, Business Analysis, Quality Assurance, SDLC, IT Management, Vendor Management, Integration, Agile Methodologies, Disaster Recovery, Training, Software Development, Project Planning, Access, Strategy, Project Management, Microsoft Office, SharePoint, Quality Center, Version One, Program Management
Education
University of Delaware 1987 — 2000
Bachelor of Arts (B.A.), Education
Allegis Group May 2011 - Present
Tsource, LLC May 2011 - Present
Capital One March 2011 - May 2011
ITT Corporation December 1999 - June 2010
Hubbell Wiring Systems April 1998 - December 1999
Vanstar Corporation January 1995 - April 1998
V Band Corporation January 1994 - December 1995
ABB Combustion Engineering January 1990 - December 1994
Skills
Six Sigma, Leadership, Budget, Customer Service, Negotiation, Disaster Recovery, Troubleshooting, Vendor Management, Program Management, Integration, Business Analysis, Software Documentation, Visio, Data Center, Project Management, Process Improvement, Security, SharePoint, IT Management, SDLC, LAN-WAN, PMP, VMware, Budgets, MS Project, Windows Server, Testing, IT Operations, Cross-functional Team..., System Administration, Telecommunications
Education
University of Connecticut 2002 — 2005
MBA, Finance and Information Management
Western New England College 1985 — 1989
BS, Mechanical Engineering
Western New England University 1985 — 1989
BS, Mechanical Engineering
TriNet March 2012 - Present
Diplomatic Duty Free Shops of NY June 2011 - September 2011
Diplomatic Duty Free Shops of NY April 2007 - May 2011
Capital One January 2004 - April 2006
Skills
Sales, New Business Development, Sales Management, Business Development, Start-ups, Sales Process, Solution Selling, Account Management, Lead Generation, Professional Services, Human Resources, Sales Presentations, Strategic Partnerships, SaaS, Employee Benefits, Sales Operations, Management
Education
University of Delaware 1999 — 2003
Bachelor of Arts (BA), History
Morgan State University January 2015 - Present
College Road Trip October 2014 - Present
Freddie Mac December 2013 - Present
Capital One January 2007 - March 2013
Pepco Holdings, Inc. September 2004 - January 2007
Link Technologies October 2001 - December 2003
CA Technologies March 1996 - January 2001
Skills
SharePoint, MS Project, Business Analysis, Project Management, Requirements Gathering, Project Planning, Business Process..., Microsoft Office, Scope Management, Project Delivery, PowerPoint, Process Management, Customer Satisfaction, Microsoft Project, Leadership, Program Management, Analysis, SDLC, Management, Leading Meetings, Live Meeting, Corporate Communications, Community Outreach, Educational Leadership, Team Building, Team Leadership, Teamwork, University Teaching, College Teaching, Event Planning, Change Management
Education
University of Phoenix-Maryland Campus 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.65
University of Dayton 1987 — 1989
Bachelor's Degree, Computer Science, 3.5
Wilberforce University 1984 — 1987
Bachelor's Degree, Mathematics, 3.61
Adecco Staffing, USA December 2013 - February 2014
Capital One 2008 - October 2013
HSBC 2005 - 2008
HSBC 1998 - 2005
HSBC July 1997 - 1998
Skills
Microsoft Office, eWFM, PeopleSoft, Payroll, Call Centers, Analysis, Time Management, Customer Service, Workforce Management, Lotus Notes, Forecasting, Software Documentation, Performance Management, Banking, Training, Change Management, Outlook, Administration
Education
Wesley College 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Delaware 1993 — 1997
Bachelor of Science (BS), Agriculture, General
Capital One
Skills
Retail Banking, Training, Microsoft Office, Customer Satisfaction, Vendor Management, Time Management, Credit, Team Building, Call Centers, Customer Experience, Customer Retention, Operations Management, Retail, Sales, Sales Management, Team Leadership, Team Management
Education
University of Delaware 1999 — 2006
Bachelor of Arts (BA), English Language and Literature, General
Capital One March 2013 - Present
Capital One January 2013 - Present
ING November 2010 - January 2013
Southern Wine & Spirits of Delaware February 2008 - December 2012
Delaware Today August 2008 - November 2011
Orlando Style Magazine September 2006 - August 2009
Skills
Marketing Communications, Customer Service, Sales Management, Sales, Performance Management, Writing, Business Process, Social Media Marketing, Leadership, Marketing, Social Media, Event Planning, Coaching, Customer Experience, Direct Sales, Account Management, Salesforce.com, Banking, Management, Marketing Strategy, Microsoft Office
Education
Wilmington University 2011 — 2013
MBA, Business
University of Central Florida 2003 — 2007
BA, Communications
Avon Grove
Capital One July 2015 - Present
American Girl August 2014 - August 2015
Crown Equipment Corporation January 2014 - April 2014
Youth Marketing Connection August 2013 - December 2013
American Girl May 2013 - August 2013
Fanfoto September 2012 - October 2012
Gap Inc. October 2010 - February 2012
Skills
Adobe Creative Suite, Interaction Design, Microsoft Office, Logo Design, OS X, Facebook, Customer Service, Retail, Adobe Flash Professional, Mac OS X, Windows & Mac operating..., HTML 5, Website Development, Digital Photography, Portrait Photography, Twitter, Photography, Flash, Typography, Illustrator, InDesign, Graphic Design, Instagram, Xcode, Photoshop, Microsoft Word, PowerPoint, Social Media, Web Design, Branding & Identity
Education
University of Cincinnati 2010 — 2015
Bachelor's degree, Graphic Communication Design, Pre-Junior
Lincolnview High School 2006 — 2010
Graduate with Honors
Capital One June 2013 - August 2013
Washington University in St. Louis April 2011 - May 2013
Washington University in St. Louis School of Engineering September 2011 - December 2011
Washington University in St. Louis School of Engineering September 2011 - December 2011
Millipore June 2011 - August 2011
House of Louie June 2011 - August 2011
Washington University in St. Louis School of Engineering February 2011 - May 2011
Washington University in St. Louis August 2010 - May 2011
Washington University School of Medicine September 2010 - April 2011
Washington University June 2010 - August 2010
Skills
Research, Writing, Genetics, Biomedical Engineering, PowerPoint, Time Management, Leadership, Analysis, Microsoft Office, Statistics
Education
University of Chicago - The Pritzker School of Medicine 2014 — 2018
Doctor of Medicine (M.D.)
Washington University in St. Louis 2010 — 2014
Bachelor of Science (B.S.), Biomedical Engineering
Herbert Henry Dow High School 2006 — 2010
Direct Hit PCM January 2015 - Present
Broken Road llc 2013 - Present
Shutterfly 2011 - 2013
Sears Holdings Corporation 2010 - 2011
Synovus December 2008 - 2010
Hewlett-Packard (Knightsbridge) 2007 - 2009
Wellpoint 2001 - 2007
Capital One 1995 - 2001
Skills
Salesforce.com, Big Data, CRM, Data Warehousing, Business Intelligence, SDLC, Vendor Management, Business Analysis, Enterprise Software, Oracle, Integration, IT Strategy, Databases, Teradata, ITIL, Enterprise Architecture, ETL, Business Objects, Data Governance, Strategy, Analytics, Dashboard, Data Modeling, SQL, Informatica, Cognos, Strategic Partnerships, Microstrategy
Education
University of Delaware
BSBA, Marketing
Virginia Commonwealth University - School of Business
Graduate Certificate, Information Systems
JonahTobias 2004 - Present
Capital One 1998 - 2000
Transaction Information Systems 1996 - 1998
Starpoint Solutions 1996 - 1998
BoxerJAM 1996 - 1997
PIng 1995 - 1996
Skills
After Effects, Motion Graphics, Video Production, Creative Direction, Final Cut Pro, Video Editing, Video, Animation, Post Production, Film Production, Visual Effects, Adobe Creative Suite, Documentaries, Commercials, Film, Directing, Television, Cinema 4D, Graphics, DVD Studio Pro, Final Cut Studio, HD Video, Videography, Premiere, Compositing, Producing, Pre-production
Education
University of Cincinnati 1993 — 1995
BFA, Fine Arts
Capital One January 2014 - Present
Skills
CISA, SDLC, Change Management, ITGC, QSA, SSCP, SAP, Security Audits, Application Security, IT Audit, Disaster Recovery, Healthcare Industry, Banking, Information Technology, Internal Audit, Security, Information Security, Business Continuity, PCI DSS, Sarbanes-Oxley, TR-39, Sarbanes-Oxley Act, Computer Security, Auditing, Internal Controls, Enterprise Risk..., Payment Industry, Information Security..., Security Policy, Security Awareness, Governance, COSO
Education
University of Delaware 2003 — 2007
BS, Accounting and Management Information Systems
University of Delaware 2003 — 2007
BS in Account and Management Information Systems, Accounting and Management Information Systems
Capital One October 2014 - Present
Capital One January 2013 - October 2014
Sovereign Bank July 2012 - January 2013
Bank of America March 2011 - July 2012
Bank of America August 2010 - March 2011
Innovative Consultants LLC June 2009 - March 2010
University of Delaware Bookstore August 2007 - May 2009
Skills
Microsoft Office, Auditing, Analysis, Quality Assurance, Federal & State..., Financial Regulation, Communication, Identifying Trends, Identifying Issues, Reports, Insurance, Risk Management, Banking, Credit, Customer Service, Leadership, Anti Money Laundering
Education
University of Delaware 2007 — 2011
Bachelor of Arts (BA), English Language and Literature/Letters
Charter School of Wilmington 2004 — 2007
High School
CSC Global July 2014 - Present
Capital One September 2012 - July 2014
ING October 2010 - September 2012
ING May 2009 - October 2011
Skills
Web Analytics, Microsoft Excel, Forecasting, Incentive Programs, Risk Based Inspection, Data Analysis, Banking, Analytics, Competitive Analysis, Financial Modeling, Business Analysis, Market Research, Analysis, Marketing, Risk Management, Finance, Customer Service
Education
University of Delaware 2002 — 2006
Bachelor of Business Administration (B.B.A.), Marketing and Operations Management
ADP June 2008 - Present
Capital One June 1999 - May 2006
Skills
HRIS, ADP Payroll, Benefits Administration, Employee Benefits, Employee Relations, Talent Management, Human Resources, Performance Management
Education
University of Central Florida 1992 — 1996
Bachelor’s Degree, Management Information Systems, General, 3.45
Capital One, N.A. November 2009 - Present
Peak Sales and Marketing October 2006 - January 2012
Capital One December 2006 - November 2009
Marriott International June 1999 - October 2006
Skills
Treasury Management, Financial Modeling, Finance, Strategy, Analytics, SQL, Business Intelligence, Risk Management, Business Analysis, Forecasting, Accounting, Data Warehousing, Teradata, PeopleSoft, Business Objects, big data, Python, Banking, Management
Education
University of Colorado Denver 2000 — 2002
MBA, Business Administration
University of Colorado Boulder - Leeds School of Business 1995 — 1999
Finance, Business
McAdam Financially Advanced™ July 2014 - Present
I & H Co. November 2012 - October 2014
Capital One July 2013 - April 2014
GNC January 2012 - November 2012
Skills
Sales, Customer Service, Negotiation, Marketing, Time Management, Account Management, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Investments, Team Leadership, Finance, Financial Planning, Financial Analysis, Management, Event Planning, Teamwork, Data Analysis, Portfolio Management, Team Building
Education
Concord High School 2015 — 2019
Advance High School Diploma, N/A
West Chester University of Pennsylvania 2008 — 2009
Bachelor of Science (BS), Psychology
University of Delaware
Comcast September 2014 - Present
Robert Half January 2014 - June 2014
Capital One February 2013 - January 2014
ING Direct February 2011 - February 2013
LabWare March 2010 - March 2011
Today Media June 2007 - March 2010
Skills
Marketing Strategy, Social Media, Customer Service, Advertising, Sales, Account Management, Social Media Marketing, Email Marketing, Online Advertising, Marketing Communications, Business Development, Team Leadership, Project Management, Product Management, Social Networking, Direct Sales, Leadership, Microsoft Office, Analytics, Business Strategy, Facebook, Digital Marketing, Data Analysis, Business Analysis, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, SEO, Product Development, Strategy, Customer Retention, Contract Negotiation, Competitive Analysis, CRM, Management, Marketing, Salesforce.com
Education
University of Delaware 2003 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
The Tatnall School 1999 — 2003
Capital One May 2012 - Present
HSBC 2006 - 2012
Household Finance 1998 - 2006
Beneficial Bank 1991 - 1998
Barclays Bank of Delaware October 1988 - 1991
Christina School District June 1984 - October 1988
Skills
Credit Risk, Credit Analysis, Credit, Loans, Financial Risk, Commercial Banking, Portfolio Management, Mortgage Lending, Consumer Lending, Financial Services, Change Management, Auditing, Executive Management, Management, Finance, Customer Service, Process Improvement
Education
University of Delaware 1979 — 1984
Bachelor's Degree, Health and Physical Education/Fitness
Glasgow High School 1975 — 1979
High School
The Siegfried Group May 2013 - Present
University of Delaware - (in partnership with The Siegfried Group, LLP) September 2012 - May 2013
Capital One June 2008 - August 2012
Skills
Banking, Call Center, Customer Service, Data Analysis, Sales Operations, Sales, Project Coordination, Six Sigma, Microsoft Excel, Presentations, Presenter, Time Management, Financial Analysis, Call Centers, Access, Leadership, Analysis, Process Improvement, Management, Training, Finance, Forecasting
Education
University of Delaware 2011 — 2013
MBA, Finance, General
Ursinus College 2004 — 2008
Bachelor of Arts, Business and Economics
Saint Mark's High School 2000 — 2004
Capital One January 2015 - Present
Capital One April 2012 - January 2015
WSFS Bank August 2011 - April 2012
ING DIRECT June 2011 - August 2011
WSFS Bank June 2009 - May 2011
Skills
Access, Microsoft Office, Microsoft Excel, Banking, Visio, Business Analysis, Financial Analysis, SQL, PowerPoint, Data Analysis, Microsoft Word, VBA, Cognos, Data Warehousing, Agile & Waterfall..., Agile Testing, Databases, Microsoft SQL Server, Oracle, Scrum, Quality Assurance, Quality Center, SDLC
Education
Wilmington College 2012 — 2014
Master's degree, Computer and Information Systems Security/Information Assurance, 3.83 GPA
University of Delaware 2007 — 2011
Bachelor, Finance with Minor in MIS
Wilmington Friends School 2003 — 2007
High School
HSAF GROUP April 2014 - Present
Capital One March 2007 - September 2008
Bell March 2005 - August 2007
Skills
Banking, FOREIGN REMITTANCE, CURRENCY TRADE, Currency, Retail Banking, Customer Service, Team Management, Microsoft Excel, Teamwork, Relationship Management, Financial Services, Credit Cards, Credit, Call Center, Portfolio Management, Payments, Vendor Management, Credit Risk, Finance, Risk Management
Education
University of Chittagong 1989 — 1992
HONS/MASTERS, PUBLIC ADMINISTRATION
CHITTAGONG COLLEGE, BANGLADESH 1987 — 1988
12TH GRADE, Liberal Arts and Sciences/Liberal Studies
CHITTAGONG COLLEGIATE SCHOOL, BANGLADESH 1981 — 1986
HIGH SCHOOL
Capital One September 2010 - Present
JPMorgan Chase 2007 - 2008
Skills
SAS, Analytics, SQL, Data Analysis, Statistical Modeling, Analysis, Management, Data Mining, Predictive Modeling, Banking, Business Analysis, Credit Risk, Database Marketing, Microsoft Excel, Microsoft Office, Risk Management, SAS programming, Segmentation
Education
University of Delaware 2005 — 2006
MS, Operations Research
University of Pennsylvania 2003 — 2005
Master of Science (MS), Information Technology
Capital One January 2013 - Present
Elevate Success January 2012 - December 2012
Alpha Resource and Development Community Center - Pantry of Hope January 2011 - March 2012
RollIRA 2012 - 2012
JPMorgan Chase NA, Private Banking July 2001 - September 2010
Datek Online Brokerage Services LLC April 1999 - April 2001
Skills
Leadership, Staff Development, Finance, Asset Managment, Budgets, Process Improvement, Cash Management, Business Development, Training, Financial Analysis, Account Management, Asset Management, Banking, Business Process, CRM, Coaching, Customer Service, Investments, Management, Marketing, New Business Development, Risk Management, Team Building, Time Management
Education
University of Delaware 2012 — 2012
Project Management Certification, Project Management, 4.0
WILMINGTON UNIVERSITY 2009 — 2011
Graduate Program MBA, Finance
RUTGERS UNIVERSITY 1994 — 1999
BA; Research, Business Economics; Economics
Capital One June 2015 - Present
Synchrony Financial July 2014 - June 2015
GE Capital January 2012 - July 2014
Skills
Sales Operations, Sales Management, Training, Sales, Leadership, Salesforce.com, Customer Service, Time Management, Marketing Communications, Sales Presentations
Education
University of Dayton 2007 — 2011
BS in Business Administration, Marketing (Sales Management Emphasis)
Frog Publications October 2004 - July 2009
Capital One 1996 - 2004
Security World International November 1994 - May 1996
Clewiston Middle School August 1989 - June 1994
Skills
Vendor Management, Customer Service, Customer Satisfaction, Call Centers, Management
Education
University of Central Florida 1987 — 1988
BA, Psychology
University of Central Florida 1984 — 1987
BA, Sociology
Hub International 2007 - Present
Capital One 2005 - 2007
Hibernia 2000 - 2005
The Rosenthal Agency 1995 - 2000
Education
University of Colorado at Boulder
Bachelors, Marketing
Capital One October 2014 - Present
Skills
Financial Analysis, Management, Mergers & Acquisitions, Corporate Finance, Due Diligence, Banking, Risk Management, Process Improvement, Financial Modeling, Operations Management, Finance, Financial Services, Business Process...
Education
University of Denver - Daniels College of Business 2004 — 2006
MBA
University of Colorado Boulder - Leeds School of Business
Capital One March 2014 - Present
Skills
Release Management, ITIL, Agile Methodologies, IT Management, Management, Certified Scrum Master..., Process Improvement, Kanban, Analysis, Business Process, Leadership, PMP, Software Documentation, Business Analysis, IT Service Management, Change Management, Knowledge Management, Troubleshooting, Technical Support, Project Portfolio..., Metrics, Project Management, IT Operations, Six Sigma, Call Center, Program Management, SDLC, Disaster Recovery, Cross-functional Team..., Team Leadership, Training
Education
University of Cincinnati
Bachelor of Business Administration (B.B.A.)
Capital One April 2013 - Present
Deloitte May 1997 - March 2013
Chiquita April 1994 - August 1996
Skills
Tax Accounting, Federal Taxation, Corporate Tax, Income Tax, Tax Compliance, Tax, Tax Research, Excel, Word, OneSource, PowerPoint, Corptax, Corporate Tax Planning, Auditing, Managing Workflow, Staff Development, Mergers & Acquisitions, Microsoft Excel, FIN 48, US Tax
Education
University of Cincinnati College of Business 1992 — 1997
BBA, Accounting
Capital One December 2013 - Present
Barnes & Noble Booksellers, Inc October 2009 - December 2013
Barnes & Noble September 2009 - November 2010
University of Delaware November 2005 - May 2009
University of Delaware August 2005 - May 2009
University of Delaware June 2007 - August 2007
Skills
Social Media, Consumer Electronics, Writing, Word, Excel, World Class Customer..., Retail, Public Speaking, Sales, Coaching, Microsoft Word, Microsoft Excel, Customer Service, Leadership, Community Outreach
Education
University of Delaware 2005 — 2009
B.A, English and Black American Studies
Randallstown High School 2001 — 2005
High School Diploma
CarMax November 2014 - Present
Federal Reserve System July 2014 - November 2014
Fortis Group, LLC 2013 - 2014
Capital One 2011 - August 2013
Capital One 2003 - 2010
. 2000 - 2003
James River Corporation 1984 - 1997
Skills
Start-ups, Leadership, Project Management, Management, Change Management, PMO, Information Technology, SDLC, Project Portfolio..., Vendor Management, Outsourcing, Strategy, Enterprise Software, Analysis
Education
University of Connecticut 1977 — 1981
BS
Capital One December 2014 - Present
Skills
Public Speaking, Customer Service, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word
Education
University of Delaware
Criminal justice, Criminal Justice and Corrections
Capital One March 2014 - Present
DotComSecretsLocal August 2013 - Present
Mattress By Appointment October 2013 - March 2014
Mattress Warehouse November 2012 - September 2013
Business Builders for Entreprenuers January 2012 - November 2012
Smart Home, Inc July 2010 - December 2011
Lowes, N March 2007 - December 2010
Lowes December 2008 - July 2010
ECC Existing Consumer Credit November 2006 - March 2007
Fraud Analyst June 2005 - November 2006
Skills
Credit, Sales, New Business Development, Management, Loans, Marketing, Customer Service, Credit Risk, Advertising, Sales Management, Banking, Strategic Planning, Team Building, Mortgage Lending, Account Management, Leadership, Financial Risk, Selling, Mortgage Banking, Marketing Strategy, Negotiation, Analysis, CRM, Business Development, Market Planning, Pricing, Retail, Purchasing, Customer Retention, Customer Satisfaction, Cold Calling, Small Business, Training, Direct Sales
Education
University of Delaware 1978 — 1983
Bachelor of Science (BS), Marketing/Marketing Management, General
University of Delaware 1979 — 1982
Bachelor of Science, Business
Altria November 2013 - Present
Capital One May 1987 - November 2013
Capital One January 1994 - January 1995
Capital One January 1991 - January 1994
Capital One January 1990 - January 1991
Capital One May 1987 - January 1990
Skills
Information Technology, Data Analysis, Business Systems..., Project Management, Quality Assurance, Business Analysis, Management, Software Documentation, Testing, Analysis, Outsourcing, Program Management, Requirements Analysis, Vendor Management, SAP, Leadership, Process Improvement
Education
Virginia Commonwealth University
Master's, Business Administration and Management, General
Virginia Commonwealth University 1983 — 1986
Bachelor's Degree, Business Administration and Management, General
Stanford University
"Converting Strategy Into Action", July, 2012.
University of Delaware
School of Bank Card Management
Capital One September 2012 - Present
HSBC Bank/Capital March 2009 - September 2012
HSBC Bank July 2011 - July 2012
Skills
Microsoft Office, Banking, Time Management, Performance Management, Change Management, Management, Customer Service, Financial Services, Leadership, Public Speaking, Project Management, Training
Education
Wilmington University 2013 — 2014
Master of Science (MS), Organizational Leadership
Wilmington University 2011 — 2012
Master of Science (MS), Human Resource Management
University of Delaware 2003 — 2007
Bachelor of Science (BS), Leadership
Capital One January 2014 - Present
Capital One Bank January 2006 - Present
LAMMICO June 1990 - October 2003
Skills
Commercial Banking, Risk Management, Treasury Management, Credit Cards
Education
University of Colorado Boulder
B.A., Economics
Capital One October 2014 - Present
FRCH Design Worldwide September 2013 - September 2014
A&L Development October 2012 - April 2013
SANAL architectureurbanism March 2012 - August 2012
CLR Design June 2011 - December 2011
Skills
Architectural Design, Construction Drawings, AutoCAD, Revit, SketchUp, Illustrator, InDesign, Photoshop, Space planning
Education
University of Cincinnati 2009 — 2013
Bachelor of Science (BS), Architecture
Travelers July 2010 - Present
Capital One April 2000 - August 2009
Bank of America July 1997 - April 2000
GE Capital Retail Finance May 1995 - May 1997
Fifth Third Bank April 1990 - May 1995
Skills
Six Sigma Green Belt, People Management, P&L responsibility, Supplier Management, Results Focused, Project Planning, Project Implementation, Call Center Development, Coaching, Staff Management, Strategic Planning, Goal Oriented, Retail Banking, Credit Card Processing, Credit Analysis, Customer Service, Risk Management, Six Sigma, Management, Credit Cards, Process Improvement, P&L Management, Performance Management, Call Centers, Vendor Management, Outsourcing, Credit, Business Process..., Operations Management, Leadership, Customer Experience
Education
University of Cincinnati College of Business
Business Administration
Capital One Home Loans August 2014 - Present
Capital One Home Loans February 2013 - August 2014
Capital One June 2012 - February 2013
ING DIRECT April 2011 - July 2012
ING Direct November 2010 - April 2011
ING DIRECT June 2008 - November 2010
ING Direct 2007 - 2008
ING Direct 2005 - 2006
Allied Waste 2003 - 2005
Skills
Mortgage Lending, Loans, Banking, Mortgage Banking, Credit, Retail Banking, Loan Origination, Cross Selling, Call Center, Residential Mortgages, Underwriting, Credit Analysis, Agile Project Management, Business Analysis, User Acceptance Testing, Change Management, Production Support, Problem Solving, Communication, Strategic Thinking, Agile Methodologies, Agile & Waterfall..., RESPA, HMDA, Business Process..., Business Process Mapping, Risk Management, Call Centers, Loss Mitigation, Customer Experience, Default, Credit Cards, Internet Banking, Credit Risk, Mortgage Underwriting, Business Requirements, Consumer Lending
Education
University of Delaware 1996 — 2001
Capital One March 2014 - Present
Humana December 2011 - March 2014
University of Delaware February 2010 - August 2011
Skills
SAS, SPSS, R, VBA, Access, JMP, Microsoft Excel, Minitab, Eviews, C++, Data Analysis, Cluster Analysis, Linear Regression, Microsoft SQL Server, Data Mining, Predictive Modeling, Unix, C, Pivot Tables, QlikView, Teradata, Tableau
Education
University of Delaware 2009 — 2011
MS, Statistics
University of International Relations 2005 — 2009
BS, Management Information Systems
Capital One April 2015 - Present
Capital One April 2012 - April 2015
Capital One formerly ING Direct August 2011 - April 2012
Capital One formerly ING Direct September 2010 - August 2011
Capital One formerly ING Direct January 2010 - September 2010
University of Dayton August 2007 - June 2009
Equity Inc. May 2008 - August 2008
Skills
Social Media, Customer Service, Management, Public Relations, Marketing, Event Planning, Marketing Strategy, Sales, Team Leadership, Microsoft Excel, Leadership, Direct Sales, Excel, Training, Coaching, Budgets, Social Media Marketing, Strategy, Banking, Change Management, Product Management, Sales Management, Strategic Planning, PowerPoint, Editing, Facebook, Social Networking, Event Management, Public Speaking, Operations Management, Store Operations
Education
University of Dayton 2005 — 2009
Bachelor of Science (B.S.), Public Relations/Image Management
Intuit May 2015 - Present
Make-A-Wish America April 2014 - Present
Worldpay November 2011 - May 2015
Intuit March 2009 - November 2011
It's a Big Idea Marketing Consulting July 2008 - March 2009
Wachovia February 2006 - September 2007
Capital One December 2000 - January 2006
Procter & Gamble June 1990 - October 2000
Skills
Direct Marketing, Marketing Strategy, Marketing Communications, Brand Architecture, Advertising, Consulting, Segmentation, Analytics, Customer Acquisition, Product Management, Product Marketing, Customer Insight, Strategy, Email Marketing, Cross-functional Team..., Marketing Research, Marketing Management, Marketing, Market Research, Product Development, Leadership, Management, Market Planning, Start-ups, Strategic Partnerships, Program Management, Competitive Analysis, E-commerce, Integrated Marketing, Customer Experience, Lead Generation, Creative Direction, Mergers & Acquisitions, Multi-channel Marketing, Customer Retention
Education
University of Cincinnati 1995 — 1998
MBA, Marketing, International Business
Worcester Polytechnic Institute 1986 — 1990
BS, Chemical Engineering
Cisco December 2013 - Present
ListenN LLC April 2012 - February 2015
savvisdirect July 2012 - December 2013
CenturyLink/Savvis March 2010 - December 2013
Trail-Mix June 2008 - June 2010
Nimsoft October 2008 - April 2009
Oracle August 2004 - June 2008
PeopleSoft 2004 - 2005
Capital One 1999 - 2004
Broughton Systems August 1996 - August 1999
Skills
Cloud Computing, Web 2.0, Competitive Analysis, Identity Management, Market Analysis, statistics, marketing, Analyst Relations, Product Management, Agile Methodologies, Development Management, Marketing, SaaS, Product Marketing, Management, Oracle, Databases, Business Intelligence, E-commerce, Strategy, IT Strategy, Go-to-market Strategy, Integration, Program Management
Education
Virginia Commonwealth University 1993 — 1995
M.S., Clinical Psychology
University of Cincinnati 1989 — 1992
BA, psychology
Centre College 1988 — 1989
Rock'n'Roll
Saint Xavier 1984 — 1988
Diploma, Trouble, 3.9
Centre College
Can't Stop the Serenity January 2006 - Present
loanDepot, LLC May 2015 - August 2015
Capital One March 2013 - March 2015
Bank of America April 2010 - February 2013
The Legacy - Colorado May 2005 - December 2006
Girl Scouts Mile Hi Council January 1998 - January 2006
Skills
Event Planning, Project Management, Microsoft Office, Online Marketing, Marketing, Strategic Planning, Nonprofits, Social Networking, Customer Service, Management, Budgets, Event Management, Human Resources, Digital Media, Sales, Advertising, Business Networking, Contract Negotiation, Program Management, Outlook, Fundraising, Project Planning, Research
Education
University of Colorado Denver
Master, Business Administration
University of Colorado Denver
Master of Science, Management
University of Colorado Denver
Bachelor of Science, Business Admin
Farmersville High School 1991 — 1994
Sevatec, Inc. October 2014 - Present
Platinum Solutions / SRA International April 2008 - October 2014
Mylan Pharmaceuticals February 2007 - March 2008
Institute for Scientific Research / WVHTC Foundation February 2001 - February 2007
Capital One June 1995 - January 2001
Harris Corporation May 1992 - June 1995
Skills
Program Management, Integration, PMP, Team Leadership, Project Management, Requirements Analysis, Security, Enterprise Architecture, Process Improvement, Proposal Writing, Systems Engineering, Software Development, New Business Development, Earned Value Management, Software Project..., Business Strategy, SharePoint, CMMI, DoD, System Architecture, Software Documentation, Information Assurance, Java Enterprise Edition, SDLC, Project Portfolio..., Business Relationship..., IT Strategy, Agile Methodologies, PMO, Computer Security, Testing, MS Project, Software Engineering, Configuration Management, Government Contracting, Information Security, Disaster Recovery, Business Analysis, Information Technology, Security Clearance, Requirements Management, Microsoft Project
Education
West Virginia University 2002 — 2004
Master of Business Administration (MBA)
University of Central Florida 1988 — 1992
Bachelor of Science (BS), Computer Engineering
Ravenswood High School 1983 — 1987
West Virginia Governor's Honors Academy 1986 — 1986
Capital One May 2015 - Present
Ally Financial Inc. April 2009 - May 2015
Allied Bank September 2008 - March 2009
BMG Lending July 2006 - September 2008
United Bank Mortgage July 2004 - November 2005
Aegis Mortgage November 2003 - July 2004
Nuvell Financial Services August 2001 - October 2003
Skills
Microsoft Office, Visio, Calyx Point, Six Sigma, Lean Tools, Minitab, Value Stream Mapping, ANOVA, Linear Regression, Mortgage Banking, Commitment to Customer..., Measurement System..., Quality Assurance, Credit Analysis, Corporate Communications, Training Facilitation, Loans, Underwriting, FHA, Analysis, Credit, Mortgage Lending, Finance, Loan Origination, USDA, Retail, Residential Mortgages, Retail Banking, Mortgage Underwriting, Wholesale Lending, Team Leadership, Consumer Lending, Credit Risk, Relationship Management, Negotiation, Referrals, Data Analysis, Sales, Refinance, Team Building, Leadership, Training, Loss Mitigation, Loan Servicing, Financial Services, Financial Analysis, Banking, Risk Management, Portfolio Management, Process Improvement
Education
University of Central Arkansas 1996 — 2001
Bachelor of Business Administration, Economics/Music
Capital One June 2015 - Present
Citi October 2012 - Present
JP Morgan July 2007 - September 2012
SBC Communications Ltd March 2000 - July 2004
Education
University of Delaware 2004 — 2007
Bachelor of Science (B.S.), Computer Science
Texas United Corporation 2011 - 2015
Energetic IT, LLC 2008 - 2011
Hunt Petroleum Corporation 2004 - 2008
Production Access, Inc. July 2004 - June 2007
RealPage, Inc. 2003 - 2004
Capital One 2002 - 2003
TienaHealth 2001 - 2002
Sirius Technology (subsidiary of Triad Properties) 2000 - 2002
ExxonMobil 1981 - 2000
Skills
Leadership, Enterprise Architecture, Business Intelligence, Team Building, Project Management, Vendor Management, Management, Integration, IT Strategy, Start-ups, Customer Service, IT Management, ITIL, Service Orientation, Disaster Recovery, Change Management, Team Leadership, Mergers & Acquisitions, Microsoft Office, Software Development, Budgets, Business Process..., Information Technology, Enterprise Software, Data Center, Virtualization, Business Analysis, Process Improvement, Outsourcing
Education
University of Colorado 1977 — 1981
BA, Math and Computer Science
Chelmsford High School 1975 — 1977
Capital One August 2014 - Present
Capital One March 2013 - August 2014
Capital One January 2011 - March 2013
Walgreens January 2005 - December 2010
Skills
Sales, Sales Management, Customer Service, Customer Satisfaction, Team Building, Coaching, Banking, Mortgage Lending, Management, Customer Experience, Team Management, Call Centers, Leadership, Microsoft Office
Education
University of Delaware 2007 — 2011
Bachelor of Science (B.S.), Marketing
Vested Business Brokers April 2015 - Present
Tanazaar November 2014 - Present
BK Financials July 2010 - Present
Capital One October 2013 - December 2014
BBVA/Compass Bank April 2008 - March 2010
Wells Fargo Bank August 2006 - April 2008
KeyBank March 2003 - August 2006
Sovereign Bank July 2001 - March 2003
Commercial Federal Bank June 2000 - June 2001
University of Colorado August 1992 - May 1995
Skills
Retail Banking, Management, Leadership, Finance, Credit, Banking, Loans, Sales, Financial Services, Business Development, Strategy, Lead Generation, Commercial Lending, Social Media Marketing, Entrepreneurship, Executive Management, Market Research, Competitive Analysis, Customer Retention, Selling, Training, Consumer Lending, Start-ups, Analysis, B2B, Marketing, Small Business Lending, Real Estate, Financial Analysis, Recruiting, Customer Service, Negotiation, Forecasting, Strategic Planning, Marketing Strategy, P&L Management, Coaching, Portfolio Management, Direct Sales, Retail, Email Marketing
Education
University of Phoenix-MBA 1998 — 2000
MBA, MBA-Management
University of Colorado at Denver 1992 — 1996
BS, Marketing
Capital One June 2013 - Present
ING DIRECT December 2010 - June 2013
Skills
Banking, Risk Management
Education
University of Delaware 2004 — 2008
Bachelor's degree, Psychology
Bamboo Solutions April 2015 - Present
Capital One September 2013 - March 2015
Navy Federal Credit Union June 2012 - September 2013
Tier10 Marketing February 2011 - December 2011
RCN Corporation July 2009 - February 2011
AOL Sports/FanHouse.com July 2008 - July 2009
Ruckus Network May 2007 - July 2008
KDKA- TV March 2006 - August 2006
Skills
Creative Writing, Proposal Writing, Feature Writing, Writing, Copywriting, Video, Advertising, Email Marketing, Social Media, Feature Articles, New Media, Editorial, Blogging, Publishing, Marketing, Storytelling, Digital Media, Copy Editing, Press Releases, Broadcast, Content Strategy, Web Content, Web Design, Content Management, Newsletters, Social Networking, Social Media Marketing, Media Relations, Facebook, Online Advertising, Digital Strategy, Integrated Marketing, Content Development, SEO, Digital Marketing, Web Content Management, Corporate Communications, Creative Direction, Online Marketing, Brand Development, WordPress, Marketing Communications, Publicity, Strategic Communications, Internal Communications, Google Analytics, Microsoft Office, Editing, Public Relations, Customer Service
Education
University of Dayton 2003 — 2007
Bachelor's Degree, Communication and Media Studies
University of Dayton 2007 2003 — 2007
B.A, Communications and Electronic Media
Mt.Lebanon High School 1999 — 2003
High School Degree
Capital One August 2015 - Present
BBVA Compass May 2011 - May 2015
BBVA Compass May 2001 - April 2011
Soverign Bank June 2000 - December 2000
Bank One February 1996 - May 2000
Commonwealth Mortgage Assurance Company April 1996 - November 1997
Mellon Bank March 1995 - March 1996
Mellon Bank February 1992 - March 1995
Skills
Private Investigations, Business Continuity, Risk Management, Crisis Management, Emergency Management, Business Continuity..., Access Control, Surveillance, Fraud, Investigation, Financial Risk, Vulnerability Assessment, Executive Protection, Security Audits, Physical Security, Security, Security Operations, Corporate Security, Security Management, Protection, Security Awareness, Internal Investigations, Background Checks, CCTV, Security Training, Risk Assessment, Management, Banking, Training, Leadership, Alarm Systems, Loss Prevention, Project Management, Asset Protection, Law Enforcement, Vendor Management, Criminal Investigations, Policy, Operations Management, Team Building, Program Management, Strategic Planning, Retail Banking, Operational Risk...
Education
BBVA School of Management at University of Texas 2014 — 2014
Shippenburg University 1988 — 1991
BS, Criminal Justice
The University of Charleston 1986 — 1988
Political Science and Government
Capital One February 2015 - Present
Resurgent Capital Services September 2012 - February 2015
Fifth Third Bank May 2011 - September 2012
NewPage Corporation January 2008 - May 2011
National City Bank May 2000 - December 2007
Skills
Business Analysis, Business Process..., Process Improvement, Visio, Change Management, Project Management, Six Sigma, Analysis, Financial Analysis, Software Documentation, Data Analysis, SAP R/3, Business Objects, Business Requirements, Banking, Risk Management, Process Engineering, SAP BW, Vendor Management, Business Intelligence, Business Process
Education
University of Dayton 2006 — 2009
MBA, MIS and Finance
University of Dayton 1999 — 2003
BA, Political Science / Pre-Law
Christchurch Preschool June 2014 - Present
Henrico County Public Schools September 2009 - June 2014
Capital One January 1994 - April 2003
Skills
Lesson Planning, Classroom Management, Classroom, Curriculum Design, Curriculum Development, Elementary Education, Tutoring, Differentiated..., Educational Technology, K-12, Special Education, Educational Leadership, Public Speaking, Secondary Education
Education
University of Delaware 1989 — 1993
Bachelor's degree, Biology/Biological Sciences, General
All Risks, Ltd April 2014 - Present
All Risks, Ltd February 2012 - April 2014
All Risks, Ltd February 2010 - February 2012
All Risks, Ltd November 2008 - March 2011
All Risks, Ltd August 2008 - February 2010
Capital One March 2007 - August 2008
ING DIRECT October 2001 - March 2007
Skills
Sales Management, Financial Analysis, Financial Reporting, Sales Process, Financial Management, Corporate Finance, Insurance, General Insurance, Commercial Insurance, Sales Excellence, Marketing Strategy, Banking, MBS, CMO, Trading, Fixed Income, Fixed Income Trading, Internet Banking, Excess & Surplus Lines, Surplus Lines, Property & Casualty..., Sales, Management, Risk Management, Loans, Finance, Portfolio Management, Analysis, Underwriting, Mortgage Lending, Training, Commercial Lines, Excess, Casualty, Financial Risk, Legal Liability, Liability, Umbrella Insurance, Brokers, Professional Liability, D&O, Employment Practices..., Inland Marine, Liability Analysis, Reinsurance, Workers Compensation, Managerial Finance, Casualty Insurance
Education
University of Delaware - Lerner College of Business and Economics 2002 — 2006
MBA, Concentration in Finance
University of Delaware 1997 — 2001
BA in Biology, Minor in Economics
Salesianum School 1993 — 1997
High School, Required Curriculum
Andrew Beazley Broker Academy at Lloyd's
Property Insurance
NAPSLO E&S School
NAPSLO Marcus Payne Advanced School
Citi August 2015 - Present
Transworld Systems August 2012 - August 2015
NCO Group July 2011 - September 2012
NCO Group August 2010 - August 2011
Bank Of America August 2008 - October 2010
Capital One January 2006 - August 2008
Capital One March 2005 - January 2006
Capital One June 2003 - March 2005
Capital One June 2000 - June 2003
V.Ships January 1995 - January 1999
Skills
Strategy, Data Analytic, Risk Management, Credit Risk, Finance, Six Sigma, Credit Cards, Analytics, Analysis, BPO, Banking, Business Analysis, Business Development, Business Process..., Call Centers, Coaching, Data Analytics, Executive Management, Financial Analysis, Financial Risk, Financial Services, Leadership, Management, Management Consulting, Mergers, Operations Management, Outsourcing, Payments, Portfolio Management, Process Improvement, Program Management, Relationship Management, Vendor Management, Credit, Team Leadership, Business Strategy, Strategic Planning, Financial Modeling, Team Management, Customer Service, Change Management, CRM, Start-ups, Sales, Forecasting, Loans, Due Diligence, Cross-functional Team..., Team Building
Education
University of Pennsylvania - The Wharton School 2003 — 2005
MBA, Finance, Strategy
University Of Delaware 1999 — 2001
MS, Operations Research
Marine Engineering Research Institute 1990 — 1994
B Tech, Marine Engineering
St Francis College, Lucknow 1980 — 1988
High School, None
Palm Beach Lotus June 2009 - Present
Capital One October 2002 - April 2005
Pfizer Pharmaceuticals June 1998 - August 2002
Education
University of Colorado Boulder
BA/BS, International Business / Spanish
Alaska Airlines August 2015 - Present
AGLX Consulting, LLC July 2015 - Present
ScrumTotal April 2015 - Present
Afterburner February 2014 - Present
US Navy Reserve January 2012 - Present
Capital One May 2014 - August 2015
Amazon March 2014 - April 2014
UNITED STATES AFRICA COMMAND September 2010 - February 2014
603d Air and Space Operations Center May 2008 - September 2010
NATO October 2007 - March 2008
Skills
Program Management, Command, Training, Project Management, Leadership, Strategic Planning, Cross-functional Team..., Intelligence, Team Leadership, Operational Planning, Team Building, PMP, Military Logistics, Scrum, Coaching, Supply Chain Management, PowerPoint, Federal Government, Financial Analysis, Agile Project Management, Management, International Sales, Financial Reporting, Strategy, InfoPath Forms, TBMCS, Options, Teamwork, Certified Scrum Master..., Process Improvement, Military Operations, Government, Navy, Security Clearance, Logistics, International Relations, Foreign Military Sales, National Security, SharePoint, Military, Agile, Kanban, Top Secret, Agile Methodologies, Project Planning
Education
National Defense University-JCWS 2013 — 2013
Strategic and Operational Planning
Villanova University 2008 — 2008
Lean-Six Sigma
Air Command and Staff College 2006 — 2007
MA, Operational Art /International Relations and National Security Studies
University of Phoenix 2005 — 2007
MBA, Business
University of Colorado at Boulder 1990 — 1995
Bachelor of Arts (BA), Economics
University of Colorado at Boulder 1990 — 1993
Coursework, Mechanical and Electrical Engineering
Capital One July 2013 - September 2015
HSBC North America 2008 - June 2013
HSBC June 2005 - October 2008
HSBC 2004 - 2005
Intuit 2002 - 2003
First USA 1999 - 2002
GE Capital Card Services (now operating as GE Money) 1991 - 1999
Skills
Change Management, Human Resources, Process Improvement, Employee Relations, Recruiting, Management, Strategy, Training, Talent Management, Succession Planning, Personnel Management, CRM, HR Policies, Team Building, Leadership, Vendor Management, Performance Management
Education
University of Cincinnati
BA, Personnel and Industrial Relations
University of Cincinnati
Bachelor of Arts (B.A.), Personnel and Industrial Relations
AIM Custom Media November 2006 - Present
Richmond SCORE September 2005 - Present
AIM Custom Media eoecho.com May 1998 - Present
Mercedes-Benz Club of America November 2011 - November 2013
Mercedes-Benz Club of Am. Educational Foundation November 2010 - November 2011
Capital One October 2003 - April 2004
The Salemans's Guide May 1998 - May 1999
Environment Newsmagazines, Inc. January 1993 - May 1998
DE Valley Computer User Magazine March 1990 - November 1991
Law Environmental August 1988 - June 1990
Skills
Online Marketing, Email Marketing, Social Media Marketing, SEO, Marketing Strategy, Marketing, Strategic Planning, Entrepreneurship, E-commerce, Strategy, Direct Marketing, SEM, Social Media, Social Networking, Blogging, Marketing Communications, New Business Development, CRM, Small Business, Website Development, Start-ups, Business Strategy, Public Relations, Project Management, Facebook, Web Design, Online Advertising, Advertising, Training, Publishing, Newsletters, Digital Marketing, Management Consulting, Consulting, Coaching, Web Marketing, IT Management, CMS, Digital Media, Content Strategy, Web Content Management, Strategic Partnerships, Web Content, Media Relations, Business Planning, IT Outsourcing, Digital Strategy, PPC
Education
University of Florida 1984 — 1986
MS
University of North Carolina at Charlotte 1983 — 1983
BS
University of Delaware 1979 — 1983
BS
Shipley Associates Workshops 1900 — 1900
NA
Capital One April 2015 - Present
Penn's Northeast February 2014 - April 2015
Positive Results Marketing June 2012 - January 2014
Keep America July 2013 - October 2013
Skills
Social Media Marketing, Press Releases, Editing, Blogging, Copywriting, Public Relations, Final Cut Pro, Marketing Strategy, Facebook, Film Production, Broadcast Journalism, Social Media, WordPress, Digital Media, Adobe Creative Suite, Email Marketing, Inbound Marketing, Search Engine Ranking, Google Webmaster Tools, Google Adwords, SEO, Digital Marketing, Marketing, Microsoft Office, Writing
Education
University of Delaware 2008 — 2012
Bachelor's degree, English; Film; Journalism
Scranton High School 2004 — 2008
Capital One May 2011 - January 2012
Pacific Gas & Electric November 2010 - April 2011
Pacific Gas & Electric March 2007 - November 2008
Capital One April 2005 - August 2006
Pacific Gas & Electric April 1998 - September 2004
Siemens E & A August 1996 - May 1998
Florida Dept. of Transportation April 1991 - August 1995
Florida Department of Transportation 1991 - 1995
Education
University of Central Florida 1983 — 1985
BS, Engineering
Capital One July 2014 - December 2014
Ocwen Financial Corporation January 2014 - July 2014
Nationstar Mortgage June 2013 - August 2013
Homeward Residential, Inc. May 2011 - May 2013
Chase Home Finance October 2009 - April 2011
Saxon Mortgage April 2008 - June 2009
EMC Mortgage June 2007 - November 2007
ABN Amro March 2007 - June 2007
Aurora Loan Services April 2003 - February 2007
Skills
Loans, Mortgage Lending, Financial Services, Loan Servicing, Finance, Banking, Analysis, Financial Analysis, Process Improvement, Financial Risk, Portfolio Management, Management, Auditing, Access, Software Documentation, Training, Accounting, Risk Management, Mortgage Servicing, Loss Mitigation, Internal Audit, Credit
Education
University of Colorado Boulder 1987 — 1994
B.A.
CentriQ Technologies Inc. January 2015 - Present
TeleTech October 2008 - July 2009
TeleTech March 2008 - October 2008
TeleTech International Pty Ltd November 2006 - March 2008
Capital One January 2004 - April 2004
Capital One January 2003 - January 2004
Capital One June 2002 - January 2003
Capital One June 2001 - June 2002
Capital One August 2000 - June 2001
Bank of America March 1997 - June 2000
Skills
Recruiting, Management, Performance Management, Taleo, Employee Relations, Talent Acquisition, Personnel Management, Human Resources, Talent Management, Coaching, Process Improvement, Leadership, Onboarding, Applicant Tracking..., Interviews, Outsourcing, Team Leadership, College Recruiting
Education
University of Richmond - Robins School of Business 1998 — 2001
MBA, Dean's List
University of Central Missouri 1987 — 1991
Bachelor's degree, Psychology and Public Relations
Capital One January 2014 - Present
Capital One September 2012 - December 2013
Capital One March 2010 - August 2012
Capital One August 2006 - September 2010
CapitalOne May 2005 - August 2006
Capital One April 2003 - March 2005
Education
University of Connecticut 1996 — 2001
BA, Global Marketing & Communications
SunTrust Mortgage April 2013 - Present
Capital One August 2010 - March 2013
Bank of America March 2008 - March 2009
Citistreet November 2006 - March 2008
CitiStreet, a division of Citigroup 2006 - 2008
TSYS 1994 - 2006
Education
University of Central Florida 1986 — 1989
Capital One August 2013 - Present
Capital One March 2012 - July 2013
Capital One January 2011 - February 2012
Boeing January 2002 - December 2010
Colorado Space Grant Consortium May 1999 - December 2001
PricewaterhouseCoopers 1998 - 1999
Skills
Release Management, Demand Management, Supply Management, ITIL Certified, Systems Engineering, Requirements Management, Requirements Analysis, Process Improvement, System Design, Business Process..., Military, Defense, Configuration Management, Aerospace, Leadership, Business Analysis, Project Planning, Integration, Visio, Program Management
Education
Virginia Commonwealth University - School of Business 2007 — 2010
MBA, Finance
University of Colorado Boulder 2000 — 2001
MS, Electrical Engineering
University of North Carolina at Greensboro 1993 — 1997
BA, Biology
Capital One February 2015 - Present
HOK March 2013 - February 2015
M&T Bank May 2011 - April 2013
Wilmington Trust August 2006 - May 2011
BHH Tait April 2004 - August 2005
MBNA America March 1993 - April 2004
Skills
Space-planning, Interior Design, Submittals, Furniture, Contract Negotiation, Budgets, Construction, Project Planning, Space planning, Construction Management, Project Management, Space Planning
Education
University of Delaware 1985 — 1989
Bachelor of Science, Interior Design
Capital One June 2014 - Present
Fifth Third Bank December 2012 - May 2014
Fifth Third Bank April 2010 - December 2012
Fifth Third Bank November 2006 - March 2010
CIBER August 1998 - September 2003
Skills
SDLC, Business Analysis, Requirements Analysis, Vendor Management, Business Intelligence, Requirements Gathering, Process Improvement, Project Management, Software Project..., Business Requirements, ITIL, Cross-functional Team..., PMO, Visio, Project Portfolio..., Integration
Education
University of Cincinnati 1996 — 1998
MS, Industrial Engg.
CBIT 1992 — 1996
BE, Industrial (Production) Engg.
St. Ann's Junior College 1990 — 1992
Math, Physics
Bharatiya Vidya Bhavan's Public School 1983 — 1990
Capital One System SpecialistCapital One Financial Corp.2006 - Present
Education
University of Central Missouri 1999 — 2005
Capital One May 2013 - Present
SunTrust Mortgage February 2012 - May 2013
Macquarie Capital (USA), Inc January 2011 - January 2012
BB&T Capital Markets June 2007 - January 2011
BB&T Leadership Development Program June 2007 - December 2007
CNL Fund Management Company October 2006 - June 2007
Lockheed Martin Corporation August 2005 - October 2006
Skills
Financial Modeling, Series 7, Financial Analysis, Valuation, Investments, Bloomberg, Equities, Portfolio Management, Financial Statement..., Credit Analysis, Corporate Finance, Equity Research, Series 63, Securities, Strategic Financial..., Credit, Business Valuation, Risk Management, Banking, Wealth Management, Capital Markets
Education
University of Central Florida 2002 — 2006
B.S.B.A., Finance
Santander March 2015 - Present
Barclaycard August 2013 - January 2015
PNC April 2013 - August 2013
JPMorgan Chase October 2010 - March 2013
JPMorgan Chase May 2008 - September 2010
Capital One 2007 - 2008
Capital One August 2006 - July 2007
New York State Assembly February 2001 - August 2006
The World Bank February 1998 - January 2001
Skills
Statistical Modeling, SAS, Credit Risk, Predictive Modeling, Predictive Analytics, Financial Modeling, Quantitative Analytics, Analytics, Data Analysis, Risk Analytics, Statistics, Economics, Econometrics, Quantitative Finance, Data Mining
Education
The University of Connecticut 1995 — 2002
Doctor of Philosophy (Ph.D.), Economics
Loyola College, Chennai 1986 — 1991
Master of Arts (M.A.), Economics
Capital One October 2008 - Present
Capital One January 2007 - October 2008
Education
University of Cincinnati 1993 — 1996
CU Direct April 2014 - Present
Exeter Finance Corp May 2012 - August 2013
Regional Management Corp. February 2012 - May 2012
Holston Supply May 2008 - February 2012
Capital One September 2006 - May 2008
C&F Finance September 2004 - September 2006
AmeriCredit 1998 - 2003
Skills
Credit, Consumer Lending, Credit Risk, Loan Origination, Loss Mitigation, Finance, Banking, Portfolio Management, Risk Management, Call Center, Financial Analysis, Forecasting, Mortgage Lending, Financial Services, Profit, Process Improvement, Negotiation, Financial Risk, Funding, Automotive, Executive Management, Business Planning, New Business Development, Credit Cards, Account Management, Leadership, Customer Satisfaction, Dealers, Sales Process, Subprime, Operations Management, B2B, Competitive Analysis, Salesforce.com, Automobile, Business Strategy, Loan Servicing, Strategic Planning, Sales Management, Team Building, Sales
Education
Valencia Community College 1987 — 1988
University of Central Florida 1986 — 1988
Capital One February 2006 - Present
Capital One Financial services 2006 - Present
Skills
Securitization, Structured Finance, Capital Markets, ABS, Credit Risk, MBS, Fixed Income, Financial Structuring, Structured Products
Education
University of Delaware 1994 — 1998
Capital One January 2011 - Present
ING DIRECT January 2009 - January 2011
ING DIRECT January 2006 - December 2008
ING DIRECT January 2005 - January 2006
Skills
IT Infrastructure..., Fraud Management, Sales Management, Security, Integration, Management, Training, Servers, Sales, Risk Management, Banking, Vendor Management, Coaching, Business Analysis, Process Improvement, Call Centers, Team Leadership, Change Management
Education
University of Delaware
Computer Science
University of Delaware
Bachelor of Science (B.S.), Finance
Salesianum
Amazon May 2015 - August 2015
Capital One March 2015 - May 2015
Stratos Card September 2014 - May 2015
Capital Innovators May 2014 - August 2014
PNC Capital Markets November 2010 - May 2014
INTL Trading (INTL Hanley) April 2009 - October 2010
Skills
Product Marketing, Mobile Payments, Entrepreneurship, Financial Modeling, Statistical Decision..., Finance, Financial Analysis, Strategic Planning, Microsoft Excel, Currency Futures, PowerPoint, Credit Training, Derivatives, Trading, Series 7, Capital Markets, Options, Valuation, Investment Banking
Education
University of Michigan - Stephen M. Ross School of Business 2014 — 2016
Master of Business Administration (MBA), Strategy and Business Analytics
University of Dayton 2005 — 2009
BS in Business Administration, Finance, Marketing, Entrepreneurship
Training the Street (TTS)
Financial Modeling and Valuation
The Gateway Lab Board Member December 2014 - Present
JPMorgan Chase March 2014 - Present
Capital One October 2006 - July 2013
Citi October 2005 - October 2006
Bank of America December 1997 - October 2005
Skills
Program Management, Project Management, Management, Process Improvement, SDLC, Team Leadership, Call Centers, Credit, Risk Management, Sales, Strategy, Customer Experience, Leadership, Forecasting, Business Analysis, Team Building, Six Sigma, Business Process..., Vendor Management, Requirements Analysis, Strategic Planning, Change Management, Banking, Financial Analysis, Coaching, Customer Satisfaction, Training, Customer Service, Expense Budget..., Operations Management, Business Intelligence, Supply Chain Management, Project Planning, Financial Services, Cross-functional Team..., Credit Cards, Business Strategy, Budgets, Analytics, Analysis
Education
Wilmington University
MBA, Finance
Wilmington University
MBA, Management of Information Systems
University of Delaware
B.Sc, Business Administration
Christiana High School
Capital One January 2015 - Present
Federal Management Partners August 2012 - January 2015
Independent Human Capital Consultant August 2008 - April 2011
Black Box Open June 2010 - August 2010
Jefferson County Personnel Board May 2009 - May 2009
Skills
Data Analysis, SPSS, Performance Management, Statistics, Job Analysis, Survey Design, Recruiting, Analysis, Interviews, Research Design, Psychometrics, Management, Research, Employee Training, Employee Engagement, Higher Education, Training, Survey Research, Organizational..., Psychology, Personnel Selection, Organizational..., Leadership Development, Organizational Behavior, Performance Appraisal, Career Development, Talent Management, Process Improvement, Human Capital, Qualitative Research, Management Consulting, Program Evaluation, Quantitative Research, Workshop Facilitation, Executive Coaching, Performance Improvement, Instructional Design, Data Collection, Succession Planning, Proposal Writing, Employee Surveys, Focus Groups, Change Management, Assessment Center, Leadership, Job Descriptions, Exit Surveys, Program Management, Market Research, Literature Reviews
Education
University of Central Florida 2008 — 2013
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
University of Maryland College Park 2004 — 2008
BA, Psychology
Beth Tfiloh 2000 — 2004
Alere Informatics October 2013 - Present
Video Gaming Technologies January 2008 - December 2012
VGT 2008 - 2012
Crutchfield Corporation 2006 - 2008
Genworth Financial July 2005 - March 2006
SunTrust Bank June 2004 - June 2005
Unisys, Corporation August 2002 - June 2004
Roche 1997 - 2001
Capital One 1995 - 2001
Organon Teknika 1989 - 1995
Skills
Quality Assurance, User Acceptance Testing, Scrum, Testing, Software Quality..., Test Automation, Regression Testing, Integration Testing, System Testing, Test Strategy, SharePoint, Process Improvement, Seapine Test Track Pro, Test Planning, Agile Testing, Software Documentation, SDLC, Business Process, Quality Center, Mentoring, Medical Devices, CTFL, Agile Methodologies, Agile Project Management, Waterfall, IEEE829, Visio, MS Project, Defect Tracking, Integration, Visual Studio, Black Box Testing, Certified Scrum Master..., Microsoft Test Manager..., Team Foundation Server, csm, Balsamiq, Hyper-V, Certified Agile Tester, Team Leadership, Agile Methodolgy
Education
The University of Connecticut
Liberal Arts, French
The University of Connecticut
Wells Fargo November 2009 - Present
Capital One October 2009 - October 2009
Wachovia Bank December 1988 - December 2008
Skills
Banking, Budgets, Business Analysis, Customer Service, Financial Analysis, Process Improvement, Program Management, Recruiting, Testing, Training, Vendor Management, Cross-functional Team..., Operations Management
Education
University of Central Punjab
B.A.
Capital One Marketing DirectorMembers Choice WV Federal Credit Union2002 - 2005
Education
University of Charleston 2001 — 2002
MBA, Business Administration
University of Charleston 1998 — 2002
BS, Finance & Accounting
Capital One Credit ProfessionalSovereign BankAugust 2010 - February 2012
GE Capital May 2005 - February 2009
Textron Financial February 1997 - May 2005
Education
University of Hartford 2003 — 2005
M.B.A.
University of Connecticut 1992 — 1996
BA, Finance
Bank of America Merchant Services January 2011 - June 2013
Circuit City January 2008 - March 2009
Capital One April 2007 - January 2008
Wachovia Bank November 2005 - December 2006
Capital One August 1996 - November 2005
WBSV-TV March 1990 - March 1996
Skills
Proficient with..., PowerPoint, Outlook, Microsoft Excel, HTML, CMS, Documentary Writer, Copywriting, Call Center Scripting, Play-by-play, TV News Anchor, Video Editing, Web Content Management, Call Center, Call Centers, Interviews, User Experience, Web Design, Editing, Management, Training, Marketing Strategy, Marketing, Customer Satisfaction, Time Management, Analysis, Dreamweaver, Process Improvement, Leadership, Customer Service
Education
University of Dayton 1973 — 1974
Santander Consumer USA Inc. / Chrysler Capital February 2013 - Present
Rock Solid Automotive, Inc. November 2009 - February 2013
University of North Florida January 2006 - December 2009
Leas-Co Leasing Inc. November 1994 - August 2009
LoJack Corporation 2006 - April 2009
Capital One June 2000 - October 2006
WorldCom 1999 - 2000
Duplicating Consultants 1996 - 1999
Skills
Sales Management, Contract Negotiation, Leadership, Operations Management, Credit, Sales, Selling, Finance, Portfolio Management, Banking, Process Improvement, Customer Retention, Profit, Credit Analysis, Loans, Financial Services, Strategy, Business Development, Executive Management, Management, Automotive, Business Planning, Business Strategy, Marketing, Program Management, Retail
Education
University of North Florida 2006 — 2009
Masters, MBA
University of Central Florida - College of Business Administration 1992 — 1996
Bachelor of Science, Marketing
Capital One May 2012 - Present
HSBC 2006 - May 2012
State Farm Insurance 2000 - 2006
Skills
Project Management, SDLC, Software Project..., Analysis, Requirements Gathering, Testing, Program Management, PMP
Education
University of Central Missouri 1996 — 2000
B.S.B.A, Computer Information Systems
NONE May 2015 - Present
Fedex Office November 2010 - February 2011
Capital One July 2010 - September 2010
Haggar Clothing Co. November 2008 - March 2009
CTX Mortgage June 1997 - July 2008
First Federal Savings Bank of Siouxland 1991 - 1997
Skills
Switches, VPN, Networking, Laptops, Active Directory, Technical Support
Education
University of Central Arkansas 1976 — 1978
none
Freddie Mac September 2014 - Present
Freddie Mac June 2010 - September 2014
Freddie Mac February 2009 - June 2010
Freddie Mac February 2006 - February 2009
Capital One March 2004 - February 2006
AAA Auto Club South December 2003 - March 2004
Florida Space Institute 2000 - 2002
Skills
SAS, Access, Financial Analysis, Analysis, SQL, Visio, Process Improvement, Business Analysis, Business Intelligence, Data Analysis, Program Management, Microsoft SQL Server, Business Process..., Project Management, Vendor Management, Portfolio Management, DB2, SQL DB2, SAS/SQL, Process Engineering, Six Sigma, Excel, Microsoft Office, Strategic Planning, Mortgage, Databases, PowerPoint, Change Management, Problem Solving, SQL Server, MS Project
Education
University of Central Florida 2000 — 2003
Masters, Industrial Engineering - Quantitative Analysis
Yashwantrao Chavan Maharashtra Open University 1995 — 1999
Bachelors, Mechanical Engineering
Capital One July 2014 - Present
Capital One February 2013 - Present
ING DIRECT August 2011 - January 2013
ING DIRECT February 2011 - August 2011
ING DIRECT September 2009 - February 2011
CMI Electric, Inc. December 2008 - February 2009
Skills
Relationship Marketing, Banking, Brand Architecture, Advertising, Mortgage Lending
Education
University of Delaware 2005 — 2009
Bachelor of Science, Marketing
University of Delaware - Lerner College of Business and Economics 2005 — 2009
Oversite Data Services August 2012 - Present
Oversite Data Services August 2012 - Present
Citigroup Inc. December 2011 - August 2012
Forida Default Law Group April 2011 - September 2011
Lucas, Green & Magazine May 2010 - November 2010
Mineo and Associates P.A. February 2010 - May 2010
Gulfcoast Legal Services August 2008 - December 2008
Ideal Image Corp. May 2008 - August 2008
InterContinental Hotels & Resorts May 2004 - March 2006
Capital One September 2001 - June 2003
Education
Stetson University College of Law 2007 — 2009
Doctor of Law (J.D.), Law
University of Central Florida 1994 — 1999
Bachelor of Arts (B.A.), Spanish
University of Central Florida 1994 — 1999
Bachelor of Arts (B.A.), Communications
FirstBank February 2007 - Present
Capital One January 2006 - January 2007
Education
University of Central Missouri 2004 — 2005
Business/Finance
Capital One August 2012 - Present
ING DIRECT January 2009 - June 2012
ING DIRECT June 2006 - December 2008
ING DIRECT June 2005 - June 2008
ING DIRECT May 2004 - June 2006
ING DIRECT May 2003 - June 2004
Skills
Banking, Operational Risk, Credit, Risk Management, Forecasting, Analysis, Operational Risk..., Financial Reporting, Risk Assessment, Business Process..., Internal Controls, Regulatory Compliance, Financial Risk
Education
University of Delaware 2013 — 2016
Master of Business Administration (M.B.A.), MBA
Wilmington University 2000 — 2003
Bachelor of Science (BS), Finance, Dean's List Senior Year
Capital One March 2010 - Present
Capital One March 2007 - March 2010
Capital One January 2005 - March 2007
Education
University of Connecticut 1996 — 2001
Global Marketing & Communications
Alstom Grid August 2011 - November 2014
Symantec 2008 - 2011
Capital One June 2007 - June 2008
Independant March 2002 - June 2007
SAIC June 1981 - March 2002
Skills
Software Development, Agile Project Management, PMP, PMO, Business Process, Agile Methodologies, SaaS, Consulting, Business Process...
Education
University of Cincinnati 1974 — 1981
BS Engineering, Nuclear Engineering
Capital One December 2012 - Present
ING DIRECT/Capital One September 2011 - December 2012
ING DIRECT April 2009 - November 2011
ING DIRECT September 2008 - March 2009
Skills
Talent Management, Leadership Development, Organizational..., Management, Program Management, Strategy, Employee Engagement, Performance Management, Analysis, Coaching, Human Resources, Training, Leadership, Marketing
Education
Wilmington University 2013 — 2015
Master of Science (M.S.), Business Management, Concentration in Organizational Leadership
University of Delaware 2003 — 2007
Bachelors of Science, Business Administration, Concentration in Marketing
Capital One December 2011 - Present
University of Central Florida January 2011 - Present
IACIS 1996 - Present
Skills
Forensic Analysis, Computer Forensics, Information Security, Cybercrime, Digital Forensics, Investigation, Criminal Investigations, EnCase, Security, Private Investigations, Criminal Justice, Vulnerability Assessment, Computer Security, Fraud, Police, Evidence, Security Audits, CISSP, Litigation Support, Enforcement, FTK, Risk Assessment, Expert Witness, Information Security..., Network Security, Physical Security, Penetration Testing, Malware Analysis
Education
University of Central Florida 2007 — 2008
MS
University of Central Florida 2001 — 2002
Graduate Certificate
University of Central Florida - College of Business Administration 1980 — 1984
BSBA
Northwestern Mutual 2013 - Present
Capital One 2010 - 2013
Nehemiah Gateway January 2009 - April 2009
Skills
Leadership, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Finance, Risk Management, Retirement Planning, Banking, Mortgage Lending, Public Speaking, Event Planning, Call Centers, Sales
Education
University of Delaware 2007 — 2011
Bachelor of Science (BS), Organizational Leadership
ARC Document Solutions February 2015 - Present
ARC Document Solutions June 2011 - January 2015
Microsoft September 2009 - June 2011
Microsoft September 2008 - September 2009
Capital One July 2006 - August 2008
Capital One July 2005 - July 2006
Phillips Van Heusen May 2003 - April 2005
Crowe Horwath LLP September 2002 - April 2003
Education
University of Dayton 2001 — 2002
MBA, Accounting
University of Dayton 1997 — 2001
BS, Accounting
Capital One October 2014 - Present
Capano Management Company October 2013 - October 2014
Tilly's June 2013 - September 2013
True Religion Brand Jeans June 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Photoshop, PowerPoint, Microsoft Word, Customer Service, Social Media, Fashion, Teamwork, Retail
Education
University of Delaware 2007 — 2012
Fashion Merchandising
Capital One May 2014 - Present
SunTrust Bank February 2013 - May 2014
M&T Bank October 2011 - February 2013
Wells Fargo August 2010 - September 2011
BANK OF AMERICA, Virginia January 2008 - August 2010
Skills
Loans, Management, Banking, Commercial Banking, Credit Analysis, Leadership, Business Development, Retail Banking, Training, Sales, Budgets, Customer Service, Credit, Financial Services
Education
University of Cincinnati
Finance, Pre MBA Major
Capital One May 2012 - Present
Skills
Customer Acquisition, Analytics, Business Analysis, Credit Cards, Relationship Management, Business Strategy, Segmentation, Financial Modeling, Strategic Partnerships, Business Development, Risk Management, Strategy, Financial Services, Portfolio Management, Banking, CRM, Financial Analysis, Executive Management, Finance, Business Transformation, Mergers & Acquisitions, Business Process..., Competitive Analysis
Education
University of Delaware 1968 — 1971
Bank of America July 2015 - Present
Capital One May 2014 - July 2015
Sprint Nextel November 2012 - April 2014
Sprint August 2008 - October 2012
Sprint December 2007 - August 2008
Skills
Telecommunications, Call Center, Customer Retention, CDMA, Troubleshooting, Sales, Call Centers, Direct Sales, Mobile Devices, Leadership, Customer Service, Customer Satisfaction, Wireless, Salesforce.com, Training, Team Building, Networking, Project Management, Cellular Communications, Coaching, Strategic Planning, VoIP, Avaya, Wireless Networking, Broadband, Leadership Development, Vendor Management, Cross-functional Team..., Program Management, Team Leadership, Customer Experience, Account Management, Cold Calling, Management, Process Improvement, Mobile Communications, Managed Services, Solution Selling, Business Strategy, Marketing Strategy, Ethernet, Customer Experience..., Product Management, IP, Strategic Partnerships, Customer Service..., Telephony, 4G, Data Center, Computer Network...
Education
University of Central Oklahoma
Business Administration and Management, General
University of Oklahoma
Business Adminstration/Public Administration
Capital One July 2014 - Present
Digital Eye, LLC February 2013 - June 2014
University of Delaware September 2010 - February 2013
The Archer Group June 2011 - August 2011
United States Cyber Challenge June 2010 - June 2010
Skills
Java, Android, Arduino, C#, C++, Web Development, SQL, Software Engineering, Computer Security, PHP, jQuery, JavaScript, Computer Science, Objective-C, Titanium Mobile..., PhoneGap
Education
University of Delaware 2008 — 2012
Bachelor of Science, Computer Science
Newark
Capital One January 2015 - Present
SunTrust 2007 - 2014
Wachoiva Corporation 1999 - 2007
First Union National Bank 1994 - 1999
Skills
Management, Loans, Leadership, Banking, Valuation, Commercial Real Estate, Internal Audit, Credit, Mortgage Lending, Portfolio Management, Investments, Real Estate, Mortgage Banking, Asset Management, Loan Origination, Commercial Lending, Credit Analysis, Underwriting, Finance, Risk Management, Financial Analysis, Financial Services, Refinance, Retail Banking, Quality Assurance, Due Diligence, Consumer Lending, Relationship Management, Financial Risk, Commercial Banking
Education
University of Central Florida 1982 — 1984
Bachelor's Degree, Business Administration and Finance
Valencia College 1981 — 1982
Associate's Degree
Capital One November 2014 - Present
Capital One 360 May 2013 - November 2014
Plato's Closet March 2012 - May 2013
NACEL American Village May 2012 - August 2012
Loaf N' Jug August 2011 - May 2012
Skills
Retail, Merchandising, Leadership, Sales, Customer Service, Inventory Management, Retail Sales, Time Management, Strategy
Education
University of Colorado at Colorado Springs 2009 — 2013
Bachelor of Arts (B.A.), International Politics
Vesalius College 2011 — 2011
Study Abroad, International Politics
Capital One February 2013 - Present
Capital One June 2011 - Present
Capital One June 2011 - February 2013
Citi April 2008 - June 2011
Skills
Home Equity Loans, Home Equity Lines of..., FHA financing, USDA Rural Housing, Residential Homes, Small Business Lending, Small Business, New Home Sales, Financial Services, Team Leadership, Legal Compliance
Education
University of Colorado at Denver
Bachelor of Applied Science (B.A.Sc.), International Business
Capital One May 2012 - January 2014
HSBC Card Services February 2001 - May 2012
Paysys February 1993 - February 2001
Kirchman Corporation February 1991 - February 1993
Skills
Visio, Business Requirements, SDLC, Business Analysis, Requirements Gathering, Banking, Credit Cards, Testing, Training, Gap Analysis, Credit, User Acceptance Testing, Functional..., Analysis, Systems Analysis, Requirements Analysis, Risk Management, Software Project..., Vendor Management
Education
University of Central Florida
Bachelor's Degree, Criminal Justice and Corrections