Capital One
Industry: Bank holding company
DescriptionCapital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking and savings products headquartered in McLean, Virginia. Capital One is ranked 10th on the list of largest banks in the United States by assets. Headquarters: McLean, Virginia, United States CEO: Richard Fairbank (Jul 26, 1994–) Revenue: 27.24 billion USD (2017) Number of employees: 49,301 (2017) Subsidiaries: Capital One Investing, Paribus, Did you know: Capital One is the 10th-largest bank in the US by total assets ($363 B). wikipedia.org
Capital One List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Capital One. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Capital One Salaries. You can even request information on how much does Capital One pay if you want to. Learn about salaries, pros and cons of working for Capital One directly from the past employees.
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20,290 Capital One employees in database. Find out everything there's to know about Capital One employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Capital One Employees
Syntech Systems October 2013 - Present
Sogeti December 2012 - October 2013
Citizens Property Insurance March 2008 - December 2012
Capital One July 2004 - December 2005
Inslogic January 2001 - July 2004
CSC December 1996 - September 2000
Skills
Application Development, SDLC, Requirements Analysis, Insurance, Agile, SQL, Documentation, Databases, Web Services, Requirements Gathering, Business Analysis, Team Leadership, Business Requirements, XML, HTML, Software Development, Access, Web Applications, Quality Assurance, Web Development, Problem Solving, Visio, Windows, Business Process..., Software Project..., Customer Relations, Agile Methodologies, Customer Service, IT Management, Integration, Scrum, Software Documentation, User Acceptance Testing, Data Warehousing, ITIL, Project Management, Business Process, Consulting, Process Improvement, Management, Microsoft SQL Server
Education
Webster University 2002 — 2004
Masters, Business Administration
University of South Carolina-Columbia 1991 — 1994
Bachelors of Science, Finance
Conversa Co January 2015 - June 2015
University of South Florida January 2015 - May 2015
Capital One February 2013 - April 2015
Yahoo January 2013 - August 2013
GTE Financial August 2011 - August 2012
GTE Financial May 2010 - August 2011
GTE Financial August 2006 - May 2010
MovieStop August 2005 - August 2006
Blockbuster August 2004 - August 2005
Publix Super Markets January 2001 - August 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Outlook, Social Networking, Event Planning, Facebook, Social Media Marketing
Education
University of South Florida 2011 — 2015
Mass Communications, Public Relations
Hillsborough Community College 2006 — 2011
Associate of Arts and Sciences (A.A.S.), Mass Communication/Media Studies
Liz M. Lopez - Captivate Your Audience Business Services May 2007 - Present
Revenue Generating Activities, RGA, RGANetwork.net 2013 - 2013
Verizon February 2012 - October 2012
International Association of Certified Consultants March 2009 - February 2012
PODS March 2005 - December 2008
Capital One November 1998 - January 2005
Skills
Resume Writing, Business Writing, Coaching, PowerPoint, Business Coaching, Interview Preparation, Mock Interviews, Blogging, Call Center, Website Updating, Strategic Planning, Business Networking, Public Speaking, Operations Management, Project Management, Vendor Management, Strategic Communications, Marketing, Networking, Analysis, Team Building, Leadership, Sales, Customer Service, Creative Direction, Content Writing, Content Management, Web Content Creation, Web Content Optimization, Web Content Management, LinkedIn, Call Centers, Social Networking, Entrepreneurship, Small Business, Management, Newsletters, Social Media Marketing, Training, Interviews, Presentation Development, Time Management, Consulting, Strategy, Employee Training, Social Media, Budgets, Web Content, Editing, Online Marketing
Education
University of South Florida 1988 — 1992
Interdisciplinary Bachelor of Arts, Economics and Sociology
University of South Florida - College of Business Administration
Interdisciplinary Bachelor of Arts, Economics and Sociology
CareerBuilder.com June 2012 - Present
CareerBuilder.com July 2008 - June 2012
Careerbuilder August 2005 - July 2008
National Association of Credit Management September 2004 - August 2005
Capital One August 1999 - September 2004
Catalina Marketing October 1996 - August 1999
GTE Data Services May 1995 - October 1996
Harris Corporation January 1994 - May 1995
Skills
Agile Methodologies, Agile Project Management, Scrum, Certified Scrum Master..., REST, Test Driven Development, Project Management, Lean Software..., Lean Principles, Kanban, ITIL v3 Foundations..., Continuous Delivery, Kaizen, Amazon Web Services..., Google Apps, .NET, Continuous Integration, C++, Java, Unix
Education
University of South Florida 1988 — 1993
BS
INTO USF September 2013 - Present
FRPM Promotions April 2013 - Present
The Running Center March 2013 - November 2013
Background Checks 1800Background.com February 2013 - September 2013
The Tampa Tribune May 2007 - January 2013
The Tampa Tribune July 2006 - May 2007
Community News Publications September 2005 - June 2006
Capital One March 2000 - May 2005
Skills
Marketing, Graphic Design, Social Media Marketing, Content Strategy, Web Design, Digital Media, Web Content Management, HTML, Email Marketing, Social Media, Adobe Creative Suite, InDesign, Multimedia, Newspapers, Blogging, Content Development, Photoshop, Bilingual, Blogging Software, Adobe Acrobat, Photography, Facebook, Dreamweaver, Content Management, Journalism, Storytelling, Web Content, Online Journalism, Microsoft Word, Copywriting, AP Style, Press Releases, News Writing, PowerPoint, Newspaper, Video Editing, Writing, Customer Service, Copy Editing, Feature Articles, Newsletters, Publications, Editorial, Editing, Headline Writing, New Media, Audacity, Excel, Translation, CSS
Education
University of South Florida 1999 — 2006
Bachelor's degree, Mass Communication/Media Studies
Her Campus August 2012 - Present
Capital One October 2013 - Present
Cracker Barrel March 2009 - Present
Skills
Social Networking, Event Planning, PowerPoint, Microsoft Office, Facebook, Microsoft Excel, Social Media, ServSafe, Copy Editing, Creative Writing, Speech Writing
Education
University of South Florida-St. Petersburg Campus 2009 — 2013
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Self-Employed January 2007 - Present
ProTrain, LLC November 2012 - May 2013
Robert Jenkins Trading January 2008 - January 2011
Capital One February 2006 - January 2008
Skills
Business Development, Recruiting, Strategic Sourcing, Information Management, Microsoft Office, Training, Adobe Creative Suite, Customer Service, Customer Support, Team Leadership, Computer Proficiency, Long-term Customer..., Technical Support, Salesforce.com, Adobe Connect, GoToMeeting, Cloud Computing, QuickBooks, iWork, WordPress Design
Education
University of South Florida 2005 — 2009
Bachelor of Science (B.S.), Mass Communications
FIS March 2012 - Present
FIS March 2010 - March 2012
FIS March 2009 - March 2010
FIS June 2006 - March 2009
Capital One October 2000 - March 2005
SYMANSKI & MCKNIGHT January 1995 - January 1998
Skills
Managing Employees, Building Strategic..., Training Presentations, Training Documentation, Coaching, Business Analysis, Requirements Gathering, Statistical Reporting, Data Modeling, Reporting & Analysis, Credit Cards, Commercial Banking, Credit Card Processing, Interchange, Issuing, Payment Industry, Chargebacks, Credit Operations, Monarch, Brio Query, Management, Vendor Management, Documentations, Credit, Call Centers, Leadership, Process Improvement, Relationship Management, Strategic Partnerships, Integration, Troubleshooting, Training, Payments, Business Process, Team Leadership, Access, Debit Cards, Project Management, Electronic Payments, Payment Card Processing, Product Management
Education
University of South Florida 1996 — 2000
Spanish Language Teacher Education
University of South Florida 1996 — 2000
BA; Associate of Arts, Spanish; Foreign Language Education
Wellmark Blue Cross and Blue Shield January 2015 - Present
Capital One October 2012 - March 2014
Midco Connections 2008 - 2012
Citi 2000 - 2003
Citi 1990 - 2000
Skills
Microsoft Word, PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, English, Windows, Research, Outlook, Teaching, Data Entry, Access, Teamwork, Process Improvement, Customer Satisfaction, Call Centers, Management, Team Building, Account Management, Strategic Planning, Leadership, Team Leadership, Training, Operations Management, Vendor Management, CRM
Education
University of Sioux Falls
Bachelor of Arts (B.A.), Organizational Behavior and Management
Emerson Commercial & Residential Solutions June 2005 - Present
Capital One June 1999 - June 2005
Skills
Coaching, Management, Manufacturing, Sales, Strategy
Education
University of South Florida 1988 — 1992
Bachelor of Science (B.S.), Marketing
Cellularsales/Verizon Premium Wireless Retailer 2011 - Present
National Flood Services 2008 - 2011
National Flood Services 2008 - 2008
National Flood Services 2007 - 2008
Bindman Bruzas Realty 2005 - 2007
Capital One 2002 - 2005
Capital One 1997 - 2002
Skills
Customer Satisfaction, Team Building, Team Leadership, Troubleshooting, Microsoft Word, Telephone Skills, Customer Experience, Inventory Management, Claim, Leadership, Negotiation, Time Management, Customer Support, Microsoft Office, Data Entry, 10 Key, Outlook, Training, Account Management, Coaching, Selling, Retail Sales, Phone Etiquette, Health Insurance, Sales, Customer Service, Insurance, Recruiting, Management, Underwriting, Call Centers, Property & Casualty..., Process Improvement, Term Life Insurance, Analysis, Life Insurance, Risk Management, Employee Benefits
Education
Hillsborough Community College 1996 — 1997
AA, Liberal Arts
Florida School of Insurance
Florida 215 Life, Health and Variable Annuity
University of Central Florida
4-40 Registered Customer Service Rep, Insurance
University of South Florida
Completed course work, Bachelor of Arts
Maria's Pizzeria, Inc. October 2006 - Present
Gulf Coast Symphony 1996 - Present
Bob Evans 2004 - September 2006
Capital One 2000 - 2002
Skills
Managerial Skills, Team Leadership, Microsoft Office, Windows, Proficient Typing Skills, Mathematics, Employee Training, Hardware Installation, Hardware Support, Serve Safe Certified
Education
Florida SouthWestern State College
Associate of Arts (AA), General Studies
University of South Florida 1991 — 2001
Mathematics and Music Education
Bright House Networks January 2014 - Present
The CPI Group January 2012 - January 2015
Capital One January 2011 - July 2011
Publix March 2007 - April 2011
Skills
Servers, Linux, Troubleshooting, Hardware, Ubuntu, Red Hat Linux, Computer Hardware, Network Administration, Server Administration, DNS, Network Security, VMware ESX, Storage, DHCP, VMware, Linux System..., System Administration, OpenStack, Cloud Computing, IaaS, Shell Scripting, Cisco IOS, Unix
Education
University of South Florida
Bachelor of Science (B.S.), Information Technology
Hillsborough Community College
Associate of Science (A.S.), Unix/Linux System Administration
Lecanto High School 2004 — 2008
Capital One August 2012 - Present
Carrabba's Italian Grill April 2012 - August 2012
Verizon September 2011 - March 2012
Skills
Sales, Customer...
Education
University of South Florida 2007 — 2011
Bachelor of Arts (BA), Psychology
Capital One September 2013 - Present
Gilbert's Chowderhouse April 2013 - Present
Gowells Store February 2010 - Present
Tractor Supply Company January 2012 - June 2012
jcpenney September 2009 - January 2010
Skills
PowerPoint, Customer Service, Microsoft Office, Public Speaking, Microsoft Word, Photography, Tennis, Wrestling, Childcare
Education
University of South Florida 2013 — 2015
Behavior Healthcare and Children's Mental Health
University of Southern Maine 2011 — 2015
Social and Behavioral Sciences, Minor in Childhood Studies, Concentration in Child Development
NFP Advisor Services, LLC June 2015 - Present
Washington Wealth Management August 2014 - Present
NFP Advisor Services, LLC. June 2010 - June 2015
Raymond James Financial Services October 2007 - June 2010
Raymond James Financial Services, Inc May 2005 - October 2007
Edward Jones 2004 - 2005
Capital One 1999 - 2005
Skills
Compliance, Securities, Risk, Risk Management, Asset Managment, Investments, Financial Risk, Asset Management, FINRA, Financial Services, Investment Advisory, Leadership, Mutual Funds, Portfolio Management, Series 7, Wealth Management, Retirement, Financial Advisory, 401k, Series 65, Broker-Dealer, Series 24
Education
University of South Florida 1992 — 1997
BA, Economics
Raymond James Financial Inc. June 2014 - Present
Citi January 2013 - May 2014
Capital One January 2010 - October 2012
Skills
Loans, Mortgage Banking, Credit, FHA, Loss Mitigation, Refinance, Banking, Credit Analysis, Security Compliance, Analysis, Financial Analysis, Credit Card Fraud, Operational Risk, Risk Management, Internal Controls, Leadership, Customer Service, Sales, Financial Audits, Microsoft Office, Process Improvement, Finance, Financial Risk, Financial Markets
Education
University of South Florida
Bachelor of Science (B.S.)
University of South Florida - College of Business Administration
Bachelor of Science (B.S.), Business Economics
Aon September 2015 - Present
CareCentrix June 2015 - Present
Citi September 2013 - February 2015
JPMorgan Chase August 2011 - July 2013
Capital One October 2010 - June 2011
Skills
Customer Service, Call Centers, Banking, Process Improvement, Microsoft Excel, Technical Support, Budgeting, Access, Financial Analysis, Software Documentation, Business Analysis, PowerPoint, Microsoft Office, Credit, Forecasting, Presentations, Vendor Management, Customer Satisfaction, Visio, Troubleshooting, Customer Experience, SharePoint, Leadership, Public Speaking, Social Media, Oracle, Outlook, Finance, Economics, Microsoft Word
Education
University of South Florida
Economics
It Works Global August 2012 - Present
Panasonic March 2007 - November 2013
Apple Retail April 2006 - September 2006
Suncoast Motion Picture Co. (The Musicland Group) March 1998 - April 2006
Capital One September 1999 - August 2001
Fairfield Inn & Suites by Marriott March 1999 - September 1999
Skills
Retail, Sales, Merchandising, Customer Service, Sales Management, Loss Prevention, Inventory Management, Marketing, Trade Shows, Inventory Control, Pricing, Recruiting, Team Building, Income Statement, Customer Satisfaction, Profit, Network Marketing, Consumer Electronics, Social Networking, Holistic Health, Wellness Coaching, Competitive Analysis, Management
Education
2005-2006University of Phoenix OnlineOnline Campus 2005 — 2006
Business Administration, program
University of South Florida 1997 — 1998
Business Administration and Management, General, 3.5
Churchill High School 1993 — 1997
High School Diploma, graduating with cum laude honors
Tribridge January 2015 - Present
Tribridge September 2013 - Present
Capital One March 2013 - August 2013
Florida Entertainment Group December 2009 - March 2013
The RITZ Ybor 2009 - 2012
Skills
Training, Customer Service, Cornerstone, Event Management, Learning Management..., Social Networking, Leadership, Event Planning, CRM, Public Relations, Team Building, Social Media Marketing, Marketing Strategy, Microsoft Office, Call Centers, Employee Training, Marketing, Customer Retention, Education, Project Management, Proofreading, Research, Salesforce.com, Zendesk, Sales, Management, Microsoft Word
Education
University of South Florida 2008 — 2012
Master of Arts (M.A.), American History (United States)
University of South Florida 2008 — 2009
Bachelor's degree, History
CareCentrix August 2015 - Present
Planet Hone Lending May 2014 - July 2015
Capital One October 2013 - May 2014
HSN April 2013 - October 2013
HSN May 2012 - April 2013
Coca-Cola Enterprises February 2007 - March 2012
Skills
Customer Satisfaction, Call Centers, Customer Service, Sales, Management, Recruiting, Analysis, Interviews, Employee Benefits, Retail, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Team Building, PowerPoint, Team Leadership, Data Entry, Invoicing, Merchandising, Change Management, Presentations, Healthcare Management
Education
Hillsborough Community College 2008 — 2011
Liberal Arts and Sciences/Liberal Studies, B
University of South Florida 2008 — 2008
Mangement and Supervision, Mangement and Supervision, A
New Milford High School 1980 — 1984
High School Diploma, General Studies
Lion Biotechnologies, Inc. October 2014 - Present
Mediagistic May 2013 - October 2014
Capital One July 2012 - May 2013
Orange Business Services September 2010 - July 2012
Social Security Administration October 2009 - September 2010
Pilotmall.com June 2008 - September 2009
Toyota November 2006 - April 2008
Fueled By Ramen, Inc April 2005 - June 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Online Marketing, Marketing, Sales, PowerPoint, Microsoft Word, iPhone, Training, Marketing Communications, Customer Satisfaction, iPad, Outlook, Troubleshooting, Social Networking, Team Leadership, Social Media, Windows, Leadership, Time Management, OS X, Apple, Mac OS X, Social Media Marketing, Marketing Strategy, E-commerce, SEO, PPC, Facebook Marketing, Twitter, Google+, Account Management
Education
University of South Florida 2004 — 2008
B.A, Interpersonal; Organizational Communications
East Lake High School May 2000 — 2004
Diploma, Journalism
Weichert Realtors August 2012 - Present
Meyers Research LLC June 2014 - February 2015
Meyers Research LLC June 2014 - January 2015
Capital One April 2009 - November 2013
Skills
Customer Service, Negotiation, Communication, Real Estate, Sales, Selling, Marketing, Management, Microsoft Excel, Team Building, Social Media, Time Management, Microsoft Office, Coaching, Finance, First Time Home Buyers, Investment Properties, Networking, Sales Process
Education
University of South Florida - College of Business Administration 2007 — 2011
Bachelors of Arts in Science, Business Marketing
Bob Hogue School of Real Estate
Florida Licensed Real Estate Sales Agent, Real Estate
Hilton Worldwide August 2014 - Present
Hilton Worldwide February 2014 - August 2014
Capital One February 2012 - February 2014
Ruth's Chris Steak House March 2011 - May 2012
Clarion Wealth Management Partners October 2009 - March 2011
Skills
Sales, Research, Public Relations, Microsoft Excel, Event Planning, Microsoft Word, Management, Marketing, Office Management, Marketing Communications, Editing, Outlook, Facebook, Social Media, Budgets, Public Speaking, Microsoft Office, Leadership, PowerPoint, Social Networking, Customer Service, Event Management, Fundraising
Education
George Mason University - School of Business
Bachelor of Science (B.S.), Marketing
University of South Carolina-Columbia
Dance
Bishop O'Connell High School
Capital One October 2012 - Present
Capital One June 2011 - September 2012
Target October 2005 - July 2011
Education
University of South Florida 2007 — 2011
Bachelor of Science (B.S.), Business Management
Hillsborough Community College 2003 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Capital One May 2015 - Present
JPMorgan Chase April 2013 - May 2015
Capital One June 2011 - April 2013
Summit Physical Therapy June 2007 - June 2011
Capital One June 2010 - January 2011
Live Nation June 2009 - August 2009
Skills
Microsoft Excel, Microsoft Office, Outlook, Financial Analysis, Microsoft Word, PowerPoint
Education
University of Scranton 2007 — 2011
BS, Finance
Mount St Dominic Academy 2003 — 2007
American Express June 2015 - Present
First Advantage April 2012 - June 2015
First Advantage July 2010 - April 2012
Citi November 2002 - July 2010
Capital One 1998 - 2002
Skills
Recruiting, Onboarding, Applicant Tracking..., Talent Acquisition, Management, Human Resources, Operations Management, Talent Management, Performance Management, Account Management, Employee Relations, Enterprise Software, CRM, Call Centers, Vendor Management, Process Improvement, Leadership, Salesforce.com, Strategy, Training
Education
University of South Florida
Bachelor of Arts (B.A.), Psychology
Capital One April 2013 - Present
ES Consulting Inc. November 2012 - April 2013
balance salon spa August 2012 - April 2013
Ultimate Medical Academy - Tampa January 2011 - September 2011
Lehman & Martin, LLC March 2009 - December 2009
Blalock, Walters May 2005 - March 2007
Skills
Microsoft Office, PowerPoint, Excel, Word, Event Management, Spanish, Outlook, Customer Service, Access, Microsoft Word, Mutual Funds, Microsoft Excel, Teaching, Training, Social Media, Analysis, Time Management, Research, Data Entry, Social Networking, Event Planning, Leadership, Public Speaking
Education
University of South Florida 2007 — 2010
Bachelor of Science
Citi August 2013 - Present
Capital One August 2012 - August 2013
University of South Florida Campus May 2011 - August 2012
USF Campus Recreation Building May 2011 - August 2012
University of South Florida Campus Recreation 2011 - 2012
Skills
Financial Analysis, Data Analysis, Communication, Quantitative Research, Customer Service, Customer Relations, Customer Experience, Public Speaking, Financial Reporting, Investigation, Financial Planning, At Multitasking, Handle Multiple..., Logistics, Leadership, Microsoft Excel, Microsoft Office
Education
University of South Florida 2008 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General, Graduate
University of South Florida
Degree: Bachelor of Arts, Finance
Capital One February 2013 - June 2013
Starbucks 2006 - 2011
Skills
Store Management, Cashiering, Visual Merchandising, Store Operations, Retail, Retail Sales, Merchandising, Inventory Management, Inventory Control, Customer Service, Time Management, Cash Register, Customer Satisfaction, Data Entry, Profit, Cash Handling Experience, Microsoft Word, Microsoft Office
Education
University of South Florida 2009 — 2011
Bachelor of Arts (B.A.), Psychology, 3.2
Alfa Laval February 2014 - Present
Tervis Tumbler October 2012 - February 2014
Pierce Manufacturing October 2010 - October 2012
Tropicana October 2007 - March 2010
Martin Group December 2006 - October 2007
Capital One 2004 - 2006
Skills
SAP, AutoCAD, Microsoft Excel, Inventory Management, Logistics, PowerPoint, Materials Management, Networking, Packaging, Transportation, Sales, Microsoft Word, Information Systems, Customer Service, Telecommunications, Lean Manufacturing, Kaizen, Continuous Improvement, 5S, Engineering, Manufacturing, Project Planning
Education
University of South Florida 2000 — 2006
Industrial Engineering, Manufacturing Engineering
University of South Florida 2000 — 2006
Industrial engineering, Engineering
Capital One May 2013 - Present
Dynamic Tech Source January 2006 - Present
Skills
Start-ups, New Business Development, Entrepreneurship, Marketing Strategy, Sales Management, Business Strategy, Cloud Computing, E-commerce, Small Business, Product Management, Business Development, SEO, Online Marketing, Strategic Planning, Marketing, Product Development, Web Design, Sales, Online Advertising, B2B
Education
University of South Florida 2010 — 2013
Bachelor of Science (BS), Marketing
Capital One May 2013 - Present
Capital One November 2012 - Present
Capital One July 2011 - October 2012
Coca-Cola Enterprises April 2008 - October 2008
Education
University of South Florida - College of Business Administration 2009 — 2011
Bachelor of Science (B.S.), Finance, General
University of South Florida - College of Business Administration 2002 — 2006
Bachelor of Science (B.S.), Management Information Systems, General
Palmetto Health 2014 - Present
Capital One 2013 - 2014
Priority Metrics Group 2013 - 2014
Capital One 2004 - 2012
Sonoco November 2001 - June 2004
Galileo International 1998 - 2001
Lockheed Martin Space Systems Company 1996 - 1998
SPACEHAB, Inc. 1993 - 1996
Skills
Internal Communications, Communication Training, Employee Engagement, Change Management, Strategic Partnerships, Cross-functional Team..., Strategic Planning, Strategy, Leadership, Public Speaking, Vendor Management, Integrated Marketing, Public Relations, Coaching, Strategic Communications, Program Management, Marketing Communications, Investor Relations, Marketing Strategy, Speech Writing, Performance Improvement, Marketing Research, Consumer Marketing, Stakeholder Management, Media Relations, Market Research, Corporate Communications, Entrepreneurship, Crisis Management, Management
Education
University of South Carolina - The Moore School of Business 1983 — 1987
BS, Management
Capital One University, Richmond, VA
Manager Fundamentals
Center for Creative Leadership, Greensboro, NC
The Buckley School, Camden, SC
Professional Writing Workshop
Lake Braddock Secondary School
O. Perry Walker High School
T. Rowe Price October 2013 - Present
Capital One April 2012 - September 2013
Florida Focus News Break August 2011 - December 2011
Rainbow Apparel Co May 2010 - August 2011
Skills
Microsoft Office, Photoshop, Premiere, Media 100, Post Production, Marketing, Event Planning, Customer Service, Multimedia, Office Administration, Call Centers, Financial Accounting, Financial Services, Sales
Education
University of South Florida 2007 — 2011
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Capital One October 2013 - Present
Capital One October 2011 - October 2013
Bank of America July 2006 - April 2011
North Broward, Florida January 2005 - June 2006
Bank of America March 2002 - January 2005
North/Central Miami January 2000 - January 2002
Bank of America January 1999 - January 2000
Bank of America December 1996 - December 1998
Skills
Accountability, Strategic Planning, Recruiting, Team Building, CRM, Management, Customer Satisfaction, Retail Banking, Banking, Finance, Process Improvement, Leadership, Training, Customer Experience, Coaching, Sales, Sales Management, Credit
Education
University of South Florida
B.A, Finance
FIS 2009 - Present
FIS - Fidelity National Information Services 2009 - Present
Fidelity National Information Services September 2007 - Present
SCI Companies November 2003 - September 2007
Certegy 1998 - 2003
Capital One 1995 - 1998
mci 1992 - 1995
Skills
Credit Cards, Process Improvement, Payments
Education
University of South Florida
BS, Bachelor of Science, Business
Capital One July 2014 - December 2014
Skills
Operating Systems, Oracle, Integration, Troubleshooting, Databases, Technical Support, Microsoft SQL Server, Active Directory, Windows Server, SQL, Software Installation, System Administration, Agile Methodologies, SDLC, Testing, ERP, Business Process, Analysis, SharePoint, Business Analysis, Business Requirements, Microsoft Office, Training, Requirements Analysis, Leadership, Project Management, Visio, Process Improvement, Software Documentation, System Deployment, Customer Service
Education
University of Sindh 1999 — 2003
BS & MS, Computer Science
Govt High School Hyderabad 1994 — 1996
Bachelor's degree, Computer Science
MillerCoors May 2014 - Present
Federal Reserve Bank of Richmond October 2013 - May 2014
Federal Reserve System June 2012 - September 2013
Configuration Management Inc November 2010 - June 2012
Capital One 2010 - June 2012
GEICO July 2010 - November 2010
Skills
Presentation Preparation, Sales Presentations, Group Presentations, Release Management, Unix, Six Sigma, Networking, Software Documentation, ITIL, SDLC, IT Management, SharePoint, Visio, Business Analysis, Requirements Analysis, Integration, Process Improvement, Vendor Management, IT Security Assessments, Management, IT Security Policies &..., IT Security Policies, Leadership, Project Management, Business Process, Customer Engagement, Information Security, Regulatory Compliance, Regulatory Requirements
Education
University of Scranton 2014 — 2018
Master of Business Administration (MBA), Enterprise Resource Planning
Virginia Commonwealth University 2008 — 2010
Bachelor of Science, Business; International Business Management
Quotidian Group June 2013 - Present
A Kid's Place January 2009 - April 2013
Capital One December 1995 - December 2005
Verizon Data Services June 1992 - December 1995
Skills
Recruiting, Human Resources, Performance Management, Management, Talent Acquisition, Talent Management, Executive Search, Change Management, Technical Recruiting, Employee Relations, Coaching, Recruitment Advertising, Sourcing, Contract Recruitment, HR Consulting, Leadership Development, Employee Engagement, Organizational...
Education
University of Virginia Darden School of Business 2000 — 2000
Certificate of Completion, Executive Leadership Development Program
University of South Florida 1990 — 1992
Master's degree, Industrial and Organizational Psychology
University of South Florida 1987 — 1990
Bachelor's degree, Psychology
Humana November 2014 - Present
Watson Clinic LLP August 2014 - October 2014
Peace River Center for Personal Development, Inc. September 2013 - August 2014
Capital One June 2012 - September 2013
The Results Companies November 2011 - March 2012
Sutherland Global Services March 2009 - July 2010
Finger Lakes Answering Service July 2005 - February 2009
Home Depot October 2004 - May 2005
ICT Group January 2003 - June 2004
John J Jerue Truck Brokers October 2001 - October 2002
Skills
Call Center, Customer Service, Sales, Customer Retention, Troubleshooting, Accounts Payable, Accounts Receivable, Invoicing, Technical Support, Customer Satisfaction, Customer Experience, Microsoft Office, Data Entry, Microsoft Excel, Outlook, Quality Assurance, Microsoft Word, Team Leadership, Training, Teamwork, PowerPoint, Telephone Skills, Access, Software Documentation, Management, Account Management, Leadership, Time Management, OS X, Team Building, Project Management, System Administration, Data Analysis, Coaching, Team Management, Operations Management, IT Operations, Windows 7, Public Health, Public Health Education, Public Health Emergency..., HIV prevention, Call Centers, Conflict Resolution, Healthcare, Office Administration, Technical Writing, Cold Calling, Office Management, Team-oriented
Education
Walden University 2014 — 2016
Masters of Public Health, Public Health
University of South Florida 2011 — 2013
Bachelor of Science (B.S.), Public Health
Polk Community College 2008 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Lakeland High School 1999 — 2000
High School Diploma, GED
Citi November 2013 - Present
Citi April 2007 - May 2013
CA Technologiesbran January 2005 - December 2005
Capital One January 2002 - December 2004
Software Spectrum January 2000 - January 2002
Skills
Process Improvement, Disaster Recovery, Security, Banking, SDLC, Project Management, Business Process..., Microsoft SQL Server, Access, Business Intelligence, Credit Analysis, Information Security, Management, PeopleSoft, Sales Operations, Program Management, Multilingual, Training, Change Management, Oracle Applications, SQL*Plus, Credit Cards, Microsoft Office, Microsoft Excel, Customer Service, Vendor Management, Business Analysis, Consensus Building, Oracle Discoverer, Sales, Risk Management, Oracle, Financial Risk, Financial Services, Sales Process, Business Strategy, Software Project..., Call Centers, Troubleshooting, Visio, End-to-End Project..., Presenting and..., Identifying and..., Commitment to Customer..., IT Relationship..., Process Control Manuals, Business Relationship..., Dispute Resolution, Quality Assurance, Quality Management
Education
University of South Florida 1996 — 1998
Bachelor of Arts (B.A.), Management Information Systems
University of South Florida 1996 — 1998
Bachelor of Arts (B.A.), Marketing
Santa Fe Communnity College 1994 — 1996
Associate of Science (AS), Business Administration and Management
Gale, part of Cengage Learning December 2010 - Present
Dow Jones & Company January 2006 - December 2010
The New York Times April 2000 - July 2005
Capital One December 1998 - April 2000
Boise Cascade Office Products November 1997 - December 1998
Gannett March 1994 - November 1997
Skills
Newspaper, Salesforce.com, Digital Media, Sales Presentations, Lead Generation, Strategic Partnerships, Email Marketing, Cold Calling, B2B, Account Management, Customer Retention, Competitive Analysis, Sales Process, CRM, Strategy, Go-to-market Strategy, Solution Selling, Staff Development, Social Media, Social Media Marketing, Marketing, Selling, Business Development, Leadership, Management, Newspapers, Training
Education
University of South Florida
B.A., Government and International Affairs
WellCare October 2004 - Present
WellCare October 2004 - June 2006
Capital One 1997 - 2004
Skills
Process Improvement, Management, Performance Management, Call Centers, Team Leadership, Human Resources, Customer Service, Healthcare, Health Insurance, Managed Care, Medicare, Medicaid, Vendor Management, Insurance, Provider Relations, HIPAA, Leadership, Team Building, Strategic Planning
Education
University of South Florida 1994 — 2002
BS, Mass Communications
Capital One October 2014 - Present
IPC Technologies March 2010 - March 2014
IPC Technologies March 2008 - March 2010
IPC Technologies March 2006 - March 2008
Sprint Nextel February 2003 - March 2006
Skills
Procurement, IT Procurement, Purchasing, Purchase Management, Purchase Orders, Purchasing Processes, Sales Management, Sales Operations, Sales, Telecommunications, Training, Hands-on Training, Telecommunications..., Telecommunication..., Management, Operations Management, Risk Management, Account Management, Project Management, Vendor Management, Vendor Relationships, Third Party Vendor..., Vendor Managed Inventory, Microsoft Office, Third Party Billing, Technical Leadership, Technical Support, Renewals, Renewal Retention, Inventory Management, Technical Product..., Customer Service..., Procurement Contracts, Highly detail oriented, World Class Customer..., Windows, Troubleshooting, Wireless, VMware, Professional Services, Unified Communications, Direct Sales, Process Improvement, Team Leadership, Managed Services, Telephony, Sales Process, Customer Service
Education
University of South Florida
Project Management Institute (PMI)
Project Management Professional (PMP)
Project Management Institute (PMI)
Certified Associate in Project Management (CAPM)
South Seminole Heights Civic Association Board May 2014 - Present
NSHMBA January 2011 - Present
Citibank January 2004 - Present
Capital One January 1998 - January 2004
United States Cycling Official August 1998 - June 2002
Ikon Management Solutions January 1996 - January 1998
Kinko's January 1994 - January 1996
Skills
Customer Service, Team Building, Process Improvement, Public Speaking, Banking, Strategic Planning, Team Leadership, Call Center, Customer Satisfaction, Microsoft Office, Leadership, Project Management, Retail, Coaching, Time Management, Marketing, Operations Management, Organizational..., Community Outreach, Events, Hospitality, Social Networking, Office Management, Problem Solving, Quality Assurance, Youth Mentoring, Call Centers, Social Media, Event Planning, Marketing Strategy, Training, Sales, Management, Leadership Development, Networking, Budgets, Analysis, Recruiting, Strategy, Public Relations, Event Management, Business Development, Program Management, Marketing Communications, Account Management, Entrepreneurship, Customer Retention, Social Media Marketing, Nonprofits
Education
University of South Florida 2001 — 2008
Bachelor’s Degree (BA), Interdisciplinary Social Sciences
Hillsborough Community College
Associate of Arts (AA), Criminal Justice Administration
Wunderman June 2014 - Present
Capital One January 2013 - June 2014
RTC - WPP Y&R Network Agency July 2012 - January 2013
RTC - WPP Y&R Network Agency 2010 - July 2012
Adworks 2008 - 2010
RTC - WPP Y&R Network Agency 2007 - 2008
RTC - WPP Y&R Network Agency 2006 - 2007
University of South Carolina 2005 - 2006
Skills
Strategic Planning, Marketing Strategy, Digital Marketing, Team Leadership, Media Planning, Budget Management, SEM, Direct Marketing, Data Analysis, Consumer Insights, Campaign Optimization, Tactical Planning, Advertising, Offline Marketing, Offline Media, Direct Mail Programs, Direct Mail, Customer Insight, Interactive Advertising, Digital Strategy, Integrated Marketing, Budgets, Interactive Marketing, Web Marketing, Social Media, Relationship Marketing, Brand Development, Marketing, Database Marketing, Email Marketing, Creative Strategy, Multi-channel Marketing, PPC, Strategic Communications, Online Advertising, Digital Media, Marketing Communications, Strategy, Online Marketing
Education
University of South Carolina-Columbia 2002 — 2006
Bachelors, Advertising
Microsoft April 2013 - Present
Capital One January 2011 - April 2013
Unisys June 2005 - December 2010
Capital One Auto Finance January 1999 - June 2005
Skills
IT Operations Management, IT Service Management, IT Infrastructure..., Enterprise Architecture, Change Management, Fortune 100, Windows 7, SCCM, Active Directory, System Deployment, VMware, Group Policy, VB.NET, C#, SDLC, VBScript, T-SQL, UML, Windows Server, Integration, VMware ESX, Vendor Management, IT Operations, IT Management, Infrastructure, Data Center, IT Strategy, Virtualization, ITIL, MOF
Education
University of South Florida - College of Business Administration
Management Information Systems (MIS)
Miami International University October 2011 - Present
Columbia Southern University 2015 - 2015
Columbia Southern University 2015 - 2015
Columbia Southern University 2015 - 2015
Solution Factory January 2004 - December 2011
The Art Institute of Tampa January 2004 - September 2010
Universida de La Sabana 2007 - 2010
ISPE January 2004 - June 2006
CAPITAL ONE 2000 - 2003
Skills
Strategic Design, Advertising, Design Management, Management Consulting, InDesign, Research, Writing, Creative Direction, Market Research, Marketing, Public Relations, Marketing Strategy, Adobe Creative Suite, Graphic Design, Illustrator, Dreamweaver, Web Design, Photoshop, Entrepreneurship, Corporate Identity, Brand Development, Typography, Art, Branding, Concept Development, Copywriting, Corporate Branding, Creative Strategy, Design Thinking, Email Marketing, Facebook, Illustration, Interaction Design, Layout, Leadership, Logo Design, Mac, Management, Marketing Communications, Multimedia, Online Marketing, Photography, Social Media, Social Media Marketing, Social Networking, Strategy, User Experience, User Interface Design, Visual Communication, WordPress
Education
Argosy University Tampa 2005 — 2012
DBA, Doctorate in Business Administration
University of South Florida 1994 — 1998
MFA, Fine Arts
PricewaterhouseCoopers September 2015 - Present
Capital One September 2012 - August 2015
Bank of America May 2003 - September 2012
Avery Dennison November 1998 - May 2003
Skills
Six Sigma, Operational Excellence, Process Improvement, Cross-functional Team..., Process Engineering, DMAIC, Change Management, Risk Management, Operations Management, Business Process..., Banking, Continuous Improvement, Lean Manufacturing, Strategic Planning, Forecasting, Team Building, Financial Risk, Financial Analysis, Business Transformation, Program Management, Portfolio Management, PMO, Strategy, Vendor Management, Leadership
Education
University of Scranton 1993 — 1996
Bachelor of Science (B.S.), Operations Management
Sallie Mae April 2008 - Present
Sallie Mae October 2004 - April 2008
Education One Group - Bank One January 2002 - September 2004
USA Group June 2000 - December 2002
Capital One September 1998 - January 2000
Chase Education Finance Center December 1988 - September 1998
JC Penney Corporation January 1985 - December 1988
Skills
Training, Business Development, Management, Customer Service, Loans, Strategic Planning, Strategic Partnerships, Strategy, Sales, Student Financial Aid, Sales Management, Budgets, Selling, Coaching, Higher Education, Product Development, Sales Operations, Employee Training, Program Management, CRM, New Business Development
Education
Hillsborough Community College 1985 — 1991
University of South Florida 1985 — 1987
Hillsborough Community College
Associates
Cass Information Systems - Waste Expense Divison April 2006 - Present
Coach August 2005 - April 2006
DHL Express December 2004 - August 2005
Certegy November 2003 - October 2004
Capital One August 2001 - September 2003
Skills
Analysis, Contract Negotiation, Microsoft Office, Customer Relations, Account Management, Problem Solving, Strategic Planning, Contract Management, Sustainability, Negotiation, Team Leadership, PowerPoint, Excel, Word, Research, Coaching, Market Research, Customer Service, Microsoft Excel, New Business Development, Microsoft Word, Budgets, Program Management, Customer Satisfaction, Team Building, Leadership, Management, Process Improvement, Project Management
Education
University of Phoenix 2006 — 2008
University of South Florida 2000 — 2003
English
Capital One November 2001 - Present
US Army Reserves 1990 - Present
Skills
DoD, Security Clearance, CISSP, Security, PMP, ITIL, Risk Management, IT Strategy, Military, Program Management, Process Improvement, IT Management, Leadership, Project Management, Data Center, Military Experience, Business Analysis, Enterprise Architecture, Military Operations, Disaster Recovery, Vendor Management, Integration, Army, Information Technology, Information Assurance, Information Security, IT Operations, System Deployment, Active Directory
Education
University of South Florida 1986 — 1989
Bachelor of Science (BS), Engineering Technology, General
Army Healthcare June 2014 - Present
University of Southern California January 2014 - May 2014
Collections Unlimited Incorporated January 2013 - March 2014
Capital One September 2007 - January 2013
Manatee "Your Choice" Health Plan (Serving Manatee County Government) December 2010 - May 2011
Education
University of Southern California 2013 — 2015
Master's Degree, Mental Health, Clinical/Medical Social Work, Military Culture, 3.98 GPA
University of South Florida 2004 — 2011
B.S, Exercise Science
Banana Republic / Gap Inc. October 2008 - Present
Capital One October 2013 - June 2014
Capital One January 2013 - October 2013
CVS Pharmacy September 2011 - February 2013
Skills
Data Entry, Customer Service, PowerPoint, Data Analysis, Microsoft Excel, Microsoft Office, Healthcare, Microsoft Word, Time Management, Leadership, Outlook, Teamwork, Insurance, Event Planning
Education
University of South Florida 2011 — 2014
Bachelor's Degree, Sociology
Valencia College 2009 — 2011
Associate of Arts (A.A.), Pre-Medicine/Pre-Medical Studies
Capital One September 2012 - Present
Capital One September 2010 - September 2012
Wachovia, A Wells Fargo Company November 2009 - October 2010
Wachovia, A Wells Fargo Company June 2005 - December 2009
Wachovia, A Wells Fargo Company December 2001 - 2005
Wachovia, A Wells Fargo Company November 1999 - December 2001
Wachovia, A Wells Fargo Company July 1998 - November 1999
Wachovia, A Wells Fargo Company February 1994 - July 1998
Skills
Leadership, Team Leadership, Analysis, Mergers, Call Center
Education
Winthrop University 1992 — 1993
MBA, Business Administration
University of South Carolina - Darla Moore School of Business 1988 — 1992
BS, Finance and Management
Washington and Lee University April 2014 - Present
Kismet Communications, LLC March 2012 - May 2014
Capital One October 2011 - June 2012
University of Richmond June 2007 - October 2011
Emily Dickinson Museum January 2007 - May 2007
Riverbanks Zoo and Garden May 2005 - July 2006
SC Department of Health and Environmental Control May 2004 - May 2005
Skills
Event Planning, Media Relations, Non-profits, Public Relations, Editing, Public Speaking, Social Media, Strategic Communications, Writing, Website Development, Blogging, Internal Communications, Copywriting, Higher Education, Press Releases, Advertising, Photography, Corporate Communications, Web Content Management, Marketing
Education
University of South Carolina-Columbia 1999 — 2003
BA
Coca-Cola Refreshments May 2014 - June 2015
USAA October 2012 - September 2013
Liberty Mutual Insurance May 2010 - October 2012
Capital One March 2007 - April 2010
UnitedHealth Group August 2006 - February 2007
Skills
Customer Service, Insurance, Human Resources, Microsoft Office, Leadership, Management, Call Centers, Public Speaking, Data Entry, Employee Benefits, Microsoft Excel, Time Management, Access, Banking, Outlook, CRM, Managerial Finance, Mac, Proficient in Microsoft..., Linux, Financial Management, Team Building
Education
University of South Florida 2012 — 2014
Bachelor of Business Administration (BBA), Management
Hillsborough Community College 2010 — 2012
AAS, Business Administration/Accounting
Capital One Marketing DirectorEden TechnologyAugust 2015 - Present
Trinity Investment Co LTD October 2014 - Present
kinetic Capital CO LTD June 2013 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Outlook, Leadership, Management, Call Centers
Education
University of Sioux Falls 2006 — 2011
Bachelor's degree, Political Science and Government
FLVS Global May 2015 - Present
Florida Virtual School May 2012 - May 2015
District School Board of Pasco County July 2005 - May 2012
Capital One July 1996 - December 2004
Skills
Educational Leadership, Educational Technology, Sales Management, Sales, Quality Assurance, Differentiated..., Curriculum Development, E-Learning, Management, Public Speaking, Teacher Training, Training
Education
University of South Florida
Bachelor of Arts (B.A.), Psychology
University of South Florida
Master of Arts (M.A.), Educational Leadership and Administration
Krispy Kreme September 2014 - Present
Capital One January 2013 - June 2014
UPS Freight June 2011 - January 2013
LaserShip October 2009 - June 2011
Skills
Call Centers, Customer Service
Education
University of South Carolina-Beaufort 2004 — 2004
N/A, Liberal Arts and Sciences/Liberal Studies
Varina High School 1997 — 2001
23 cr. Diploma, General Studies
East Baton Rouge Parish School System August 2014 - May 2015
Livingston Parish Library February 2014 - August 2014
Livingston Parish Public Schools October 2012 - August 2014
Capital One July 2008 - January 2014
Skills
Teaching, Microsoft Word, Risk Management, Teamwork, Data Analysis, Banking, Credit, PowerPoint, Spreadsheets, Public Speaking, Community Outreach, Creative Problem Solving, Data Mining, Oral & Written..., Smartboard, Ladibug Projector, Accurate Data Entry, Customer-focused Service
Education
University of South Florida 2002 — 2005
Bachelor of Arts, Anthropology, 3.78
WellCare Health Plans March 2015 - Present
WellCare Health Plans April 2014 - March 2015
Capital One April 2012 - April 2014
Michaels Arts and Crafts September 2007 - April 2012
University of South Florida January 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Public Health, Community Outreach, Analysis, Customer Service, Problem Solving, Leadership, Communication, Healthcare, Time Management, HIPAA, Outlook, Data Analysis, Teamwork, Customer Experience, Research
Education
University of South Florida 2014 — 2016
Master of Public Health (MPH), Public Health Administration
University of South Florida 2009 — 2013
Bachelor of Science (BS), Health Sciences
Capital One October 2014 - Present
University of South Florida August 2013 - May 2014
Infosys January 2012 - April 2013
Infosys August 2009 - January 2012
Skills
Web Services, Java Enterprise Edition, Integration, Eclipse, JSP, PL/SQL, JSF, Oracle PL/SQL..., J2EE, JPA, HTML, SharePoint, SharePoint Designer, Testing, Oracle Forms, Maven, Unix, NetBeans, Sparx Enterprise..., FindBugs, Checkstyle, PMD, IBM Rational Tools, ArgoUML, Requirements Analysis, Requirements Gathering, Software Development, UML, Databases, Unix Shell Scripting, XML, Scrum, Version One, Version Control Tools
Education
University of South Florida 2013 — 2014
Master of Science (MS), Management Information Systems, General
Ajay Kumar Garg Engineering College 2005 — 2009
Bachelor of Technology (B.Tech.), Electronics & Communications Engineering, First class with 62%
D2 Genetics December 2014 - Present
SCC Soft Computer March 2013 - May 2015
Cryo-Cell June 2008 - August 2013
Cryo-Cell 2007 - 2008
Cryo-Cell May 2006 - May 2007
Capital One May 2004 - May 2006
Skills
Flow Cytometry, Laboratory, Biotechnology, Stem Cells, Microbiology, Cell Culture, Assay Development, Stem Cell Research, Cell, Validation, Cell Therapy, SOP, Laboratory Technicians, Stem Cell Technology, Adult Stem Cells, Cell Sorting, Hemocytometer, Biochemistry, Immunology, Molecular Biology, GMP, Infectious Diseases, DNA Extraction, Pharmacogenetics, Pharmacogenomics, Toxicology, Drug Testing, Immunoassays, PCR, RT-PCR
Education
University of South Florida 2008 — 2011
Master of Science (MS), Biotechnology
University of South Florida 2002 — 2006
Bachelor of Science (BS), Biology, General
Capital One August 2015 - Present
Capital One October 2014 - August 2015
Capital One July 2013 - November 2014
Capital One February 2012 - July 2013
Skills
Leadership, Management, Process Improvement, Strategy, Financial Services, Business Analysis, Team Leadership, Team Management, Customer Service, Problem Solving, Credit Cards, Coaching, Outlook, Project Management, Mentoring, Change Management, Public Speaking, Time Management, Career Development..., Influence At All Levels, Analysis, Call Centers, Communication, Research
Education
University of South Florida 2008 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
American Cancer Society July 2015 - Present
Complete Media, Inc. May 2015 - July 2015
Capital One March 2013 - January 2015
Wells Fargo April 2012 - August 2012
Merrill Lynch August 2011 - December 2011
Citi July 2010 - August 2011
Lil' Angels Photography August 2005 - December 2006
Skills
Credit Cards, Customer Service, Customer Retention, Sales, Microsoft Office, Leadership, Process Improvement, Team Leadership, Management, Microsoft Excel, Business Analysis, Team Building, Strategic Planning, Marketing Strategy, Marketing, Financial Analysis, Coaching, Advertising
Education
University of Sioux Falls 2012 — 2014
Bachelor's Degree, Business Innovation and Marketing, 3.45
Orrstown Bank May 2014 - Present
Capital One May 2007 - January 2014
KPMG Advisory May 2005 - April 2007
Federal Reserve Bank of Richmond November 2000 - May 2005
SunTrust Leasing August 1999 - October 2000
M&T Bank (formerly 1st National Bank of Maryland) 1996 - 1999
Skills
Financial Risk, Risk Management, Credit, Banking, Loans, Operational Risk..., AML, Operational Risk, Credit Risk, Financial Services, Enterprise Risk..., Vendor Management, Credit Cards, Basel II, Management, Anti Money Laundering, Financial Analysis
Education
University of South Florida - College of Business Administration
MBA, Finance
University of South Florida - College of Business Administration
Bachelor's degree, Finance
Virginia Bankers School of Bank Management
Capital One Business Banking August 2014 - Present
Capital One February 2011 - July 2014
Skills
Management, Microsoft Office, Leadership, Credit, Banking, Loans, Marketing, Process Improvement, Customer Service, Risk Management, Mortgage Lending, Financial Services, Credit Analysis, Relationship Management, Retail Banking, Portfolio Management, Commercial Banking, Consumer Lending
Education
University of South Florida 1995 — 1998
Bachelor of Science (B.S.), English Technical Writing
River City Community Acupuncture September 2009 - Present
Maryland University of Integrative Health (formerly Tai Sophia Institute) January 2008 - May 2011
Capital One November 2005 - January 2008
Capital One November 2002 - November 2005
Capital One November 1998 - November 2002
Skills
Chronic Illness, Fibromyalgia, Pain, Acupuncture, Fertility, Managing Addictions, Pain Management, Promoting Wellness, Stress Relief, Stress Reduction, Wellness, Stress Management, Healing, Allergy, Stress, Meditation, Holistic Health, Chronic Pain, Treatment, Traditional Chinese..., Headaches, Infertility, Alternative Medicine, Pregnancy, Chinese Herbal Medicine, Yoga, Therapists, Mental Health, Wellbeing
Education
MD University of Integrative Health 2008 — 2011
Masters in Acupuncture, Acupuncture
University of South Carolina-Columbia 1990 — 1994
M.A., International Studies
The College of William and Mary 1981 — 1985
BA, Psychology/French
HRA
Capital One January 2012 - Present
Capital One November 2011 - December 2012
Capital One September 2007 - October 2010
Skills
Process Improvement, Microsoft Excel, Training, Leadership, Reporting & Analysis, Business Analysis, Visio, Microsoft Office, VBA, Process Automation, Analysis, Computer Proficiency, Project Management, Call Centers, Customer Satisfaction, Team Leadership, Software Documentation, Risk Management, Financial Services, Customer Service, Management, Banking
Education
University of South Florida 2004 — 2010
Bachelor of Science (BS), Management Information Systems, General, 3.67
University of South Florida 2004 — 2010
Bachelor of Arts (BA), Psychology, 3.39
Kforce Inc August 2013 - Present
Kforce Inc December 2010 - Present
Kforce Inc August 2009 - Present
Kforce Inc April 2008 - Present
Kforce October 2007 - Present
Kforce Inc June 2006 - Present
Fidelity National Information Services (Formally Certegy) July 2005 - May 2006
Fidelity National Information Services (Formally Certegy) March 2005 - July 2005
Capital One May 2001 - February 2005
Capital One 1999 - 2001
Skills
Talent Acquisition, Technical Recruiting, Applicant Tracking..., Recruiting, Temporary Placement, Leadership, Interviews, Contract Recruitment, Employee Relations, Staffing Services, Temporary Staffing, Training, Program Management, Human Resources, Sourcing, Strategy, SDLC, Onboarding, Process Improvement, Screening, Management, Employee Benefits
Education
University of South Florida 2003 — 2007
Masters, Public Relations
University of South Florida 1994 — 1998
Bachelors of Arts & Sciences, Criminology
North Carolina State University November 2014 - Present
North Carolina Department of Public Instruction February 2010 - October 2014
Professional Testing June 2007 - March 2010
University of South Florida June 2005 - October 2007
Capital One Auto Finance 2002 - 2005
Capital One 1998 - 2005
Skills
Instructional Design, SAS, Training, Performance Consulting, Item Response Theory, Statistics, Job Analysis, Measurements, Data Analysis, Psychometrics, Research Design, Leadership Development, Research, Testing, Program Management, Curriculum Development, Teacher Training, Staff Development, Educational Leadership, E-Learning, Analysis
Education
University of South Florida 2004 — 2008
Ph.D., Curriculum and Instruction with an Emphasis in Measurement and Research
University of South Florida 2001 — 2004
M.Ed., Curriculum and Instruction with an Emphasis in Measurement and Evaluation
Rita Staffing April 2005 - Present
The Judge Group January 2001 - March 2005
PBS&J 2000 - 2001
Capital One 1999 - 2000
University Community Hospital 1998 - 1999
Sumter County BoCC 1995 - 1998
Skills
Technical Recruiting, Human Resources, Staff Planning, Market Research, Accounting, Manufacturing, Engineering, Client Development, Recruiting, Executive Search, Team Building, Customer Service, Public Speaking, Leadership Development, Strategic Planning, New Business Development, Employee Relations, Microsoft Office, Business Development, HRIS, New Hire Orientations, Performance Management, Staffing Services, Personnel Management, Employee Training, Talent Management, Temporary Placement, Onboarding, Account Management, Training, Leadership, Employee Benefits, Benefits Administration, Management, Temporary Staffing, Networking, Talent Acquisition, College Recruiting, Applicant Tracking..., Hiring, Time Management, Sourcing, Job Fairs, Contract Recruitment, Recruitment Advertising, Customer Retention, Payroll, Cold Calling, Succession Planning
Education
University of South Florida 1996 — 2000
BA, Business Management
Capital One 2015 - Present
Capital One 2014 - 2015
The Coordinated Event 2005 - 2015
Capital One 2006 - 2014
Skills
Leadership Development, Training, Employee Relations, Human Resources, Project Planning, Budgets, Project Management, Time Management, Talent Management, Organizational Support, Customer Satisfaction, Program Management, Leadership, Training Delivery, Instructional Design, Organizational..., Performance Management, Coaching, Logistics, Workshop Facilitation, Employee Training
Education
University of South Carolina-Columbia 1995 — 2000
Bachelor's degree
Capital One May 2015 - Present
Fannie Mae October 2011 - Present
Freddie Mac June 2009 - October 2011
Freddie Mac June 2007 - June 2009
Freddie Mac August 2005 - June 2007
Skills
Requirements Analysis, SDLC, Business Analysis, Data Modeling, Data Warehousing, Business Intelligence, Visio, SQL, Microsoft Excel, MS Access, VBA, Unix, User Acceptance Testing, SAS, Access, Software Project..., Systems Analysis, Web Services, Agile Methodologies, SharePoint, SOA, ASP.NET, Quality Center, Requirements Gathering, Microsoft SQL Server, Databases, Oracle, Database Design, ETL, Business Requirements, Enterprise Architecture, Integration
Education
University of South Alabama 2000 — 2004
MS, Information Systems
Faraday Future July 2015 - Present
Jabil March 2014 - June 2015
McCormick Stevenson Corporation May 2014 - August 2014
Southern Manufacturing Technologies, Inc. July 2013 - March 2014
The Mosaic Company January 2013 - May 2013
Capital One October 2010 - January 2013
Sam Ash Music September 2008 - October 2010
Sam Ash Music August 2007 - September 2008
Skills
Engineering, Management, Customer Service, Root Cause Analysis, SolidWorks, PTC Creo, CATIA, Matlab, Finite Element Analysis..., Computational Fluid..., Leadership, Music Theory, Composition, Classical Guitar, Jazz Guitar
Education
University of South Florida 2011 — 2015
Bachelor's Degree, Mechanical Engineering
Hillsborough Community College 2007 — 2011
Associate of Arts (A.A.), Music Performance, General
Capital One 2012 - 2015
Senior Connection Center, Inc. November 2008 - November 2011
Aging Care Advocates, Inc. (formerly Bayshore Geriatric Solutions) April 2008 - August 2008
Senior Connection Center, Inc. June 2006 - April 2008
Education
University of South Florida 2001 — 2006
Bachelor of Arts (B.A.), Adult Development and Aging
Capital One May 2012 - Present
University of South Florida January 2011 - Present
PMI - Tampa Bay 2011 - April 2012
Serve Virtual Enterprises, Inc. May 2007 - September 2010
Capital One January 2002 - June 2007
Capital One May 1999 - December 2003
Ciruit City 1997 - 1999
First North American National Bank 1990 - 1997
Skills
SQL, PL/SQL, Unix, VBA, Excel, Access, PowerPoint, MS Project, Visio, SAS, Ksh, Windows, Oracle, Teradata, Microsoft Office, Data Analysis, Analysis, Microsoft Excel, Process Improvement, Management, Credit Cards, Databases, Leadership
Education
University of South Florida 2011 — 2013
Bachelors of Science
Capital One January 2015 - Present
FIS January 2010 - December 2014
Fidelity National Information Services May 2003 - March 2010
Sanchez Computer Associates August 2001 - May 2003
Datastream May 2000 - July 2000
Skills
SDLC, Software Development, Oracle, Software Project..., SQL, Unix, Databases, PL/SQL, SOA, Integration, Data Warehousing, Solution Architecture, JavaScript, Database Design, Software Design, Enterprise Architecture, IT Strategy, Agile Project Management
Education
University of South Carolina-Columbia 1999 — 2001
M.E
SRM Engineering college 1995 — 1999
Bachelor of Engineering
Bristol-Myers Squibb November 2014 - Present
The Coca-Cola Company 2010 - November 2014
Coca-Cola Enterprises October 2002 - November 2014
Capital One June 1997 - October 2002
Skills
Process Improvement, Forecasting, SAP, Cross-functional Team..., Financial Services, Sales, Sarbanes-Oxley Act, Management, Financial Analysis, Pricing, Analysis, Change Management
Education
University of Phoenix 2002 — 2004
Masters, Organizational Management
University of South Florida 1997 — 2001
BA, Communications
iDiscover, LLC January 2008 - Present
Unboxed Technology, LLC April 2011 - July 2011
Enterprise Solutions Group March 2010 - March 2011
AIG October 2010 - February 2011
Capital One January 2010 - March 2010
Aquent September 2009 - December 2009
Capital One January 2009 - August 2009
Freddie Mac September 2008 - December 2008
TECHEAD September 2007 - September 2008
Chesterfield County Public Schools (Matoaca H.S.) September 2004 - August 2008
Skills
Instructional Design, Training, E-Learning, Captivate, Instructor-led Training, Organizational..., Employee Training, Leadership, Dreamweaver, Management Consulting, Workshop Facilitation, Needs Analysis, Executive Coaching, Camtasia, Succession Planning, ADDIE, Coaching
Education
University of South Carolina Upstate 1995 — 1997
B.A., English
PwC October 2013 - Present
PwC July 2010 - October 2013
PwC 2005 - July 2010
PricewaterhouseCoopers October 2004 - July 2005
Capital One June 1998 - October 2004
Skills
Process Improvement, ITIL, Business Process..., Six Sigma, IT Management, IT Strategy, Call Centers, Quality Assurance, Management, Project Management, Business Process, SDLC, Vendor Management, Business Analysis
Education
University of South Florida 1996 — 2000
BS, Communication Sciences and Disorders, General
Capital One September 1999 - Present
Capital One September 1999 - Present
Skills
Business Analysis, SDLC, Business Intelligence, SQL, Teradata, Requirements Analysis, Process Improvement, Agile Methodologies, Vendor Management, DB2, Visio, Data Warehousing, Requirements Gathering, Disaster Recovery, Enterprise Architecture, IT Management
Education
University of South Africa/Universiteit van Suid-Afrika 1994 — 2002
Capital One February 2015 - Present
Capital One August 2008 - Present
Capital One Financial 2001 - 2008
Skills
Operations Management, Business Analysis, Strategic Planning, Security, Wireless Security, Network Forensics, Network Security, Wireless Networking, Information Security..., Security+, Vendor Management, CISSP, Networking, SDLC, Leadership, Data Center, Firewalls, Disaster Recovery, VPN, Information Security, Program Management, Network Administration, IT Strategy, Process Improvement, IT Service Management, Servers, Windows Server, Cisco Technologies, PCI DSS
Education
University of South Carolina Upstate 1983 — 1987
Bachelor of Business Administration (BBA), Business Administration and Management, General
WellCare 2011 - Present
Charles Rutenberg Realty, Inc. April 2005 - Present
NWP Services Corporation June 2010 - October 2011
Vertex Business Services October 2008 - June 2010
Capital One Financial 2001 - 2005
Capital One 1999 - 2001
Skills
Real Estate, Sales, Call Centers, Coaching, Management, Marketing, Vendor Management, Team Building
Education
University of South Florida 1990 — 1995
Bachelor of Arts (B.A.), Criminology
BlueCross BlueShield of SC October 2012 - Present
BlueCross BlueShield of SC April 2008 - October 2012
WebNet Media Group January 2000 - January 2010
Capital One October 2002 - September 2003
Sony Ericsson March 2001 - September 2002
Nortel September 2000 - February 2001
IBM Global Services June 1999 - September 2000
Skills
CSS, HTML, JavaScript, Project Management, PHP, SQL, Web Development, SEO, Visio, Business Analysis, Marketing, CMS, Agile Methodologies, Web Design, ASP.NET, Software Development, Requirements Gathering, SharePoint, Perl, ASP, Usability, Flash, Microsoft Office, E-commerce, Dreamweaver, Requirements Analysis, MVC, Access, Information Architecture
Education
University of South Carolina - The Moore School of Business 1995 — 1999
Bachelor of Science (B.S.), Business Administration, Management and Operations
Tampa-Hillsborough County Public Library November 2014 - Present
Tampa-Hillsborough County Public Library September 2013 - November 2014
University of South Florida January 2008 - September 2013
HSBC May 2006 - January 2008
Capital One 1998 - 2005
Skills
Public Speaking, Research, Microsoft Office, Training, Leadership, Editing, Nonprofits, Customer Service, Event Planning, Fundraising, Newsletters, Data Analysis, Social Media, Microsoft Excel, Analysis
Education
University of South Florida 2011 — 2013
Master of Library & Information Science (MLIS)
University of South Florida 1998 — 2004
Bachelor of Arts, English
Capital One February 2013 - Present
Capital One May 2011 - February 2013
Raymond James Financial September 2010 - May 2011
FIS July 2007 - September 2010
Affordable Home Mortgage 2005 - July 2007
Capital One March 1999 - March 2005
Skills
Leadership, Process Improvement, Call Center, Risk Management, Vendor Management, Chargebacks, Financial Services, Business Process...
Education
University of South Florida
Tampa Prep 1992 — 1996
Capital One January 2010 - December 2013
CAT Theatre 2009 - 2011
RightMinds April 2000 - December 2009
Skills
Creative Strategy, Illustrator, Creative Direction, Art, Adobe Creative Suite, Art Direction, Graphic Design, Photoshop, Advertising, Integrated Marketing, Brochures, Email Marketing, Direct Mail, InDesign, Brand Development, Logo Design, Corporate Identity, Direct Marketing, Typography, Web Design, Copywriting, User Experience
Education
University of South Carolina-Columbia 1984 — 1987
Bachelor's degree, Creative Adversting
GTE Financial October 2012 - Present
Citi February 2003 - October 2012
Medco October 2001 - February 2003
Capital One July 1996 - October 2001
Skills
Customer Relations, Customer Service, Access, Outlook, PowerPoint, Banking, Process Improvement, Quality Management, Coaching, Call Centers, Management, Microsoft Excel, Call Center, Professional Mentoring, Employee Engagement, Leadership, Risk Management, Customer Satisfaction, Training
Education
University of South Florida 1995 — 1996
Mass Communications
Hillsborough Community College 1990 — 1993
AA, General Studies
Capital One January 2013 - Present
Skills
Marketing, Social Media, Customer Service
Education
University of South Florida
Tranzact November 2004 - Present
Capital One May 1998 - November 2004
Skills
Credit, Call Center, Analytics, Direct Marketing, Account Management, Customer Acquisition, Management, Strategic Planning, Customer Retention, Negotiation, Call Centers, CRM, Strategy, Lead Generation, Strategic Partnerships, Marketing Strategy
Education
University of South Florida
BA, Finance
Wells Fargo Dealer Services July 2012 - Present
Wells Fargo Dealer Services December 2003 - July 2012
Capital One June 2002 - December 2003
Chrysler Financial August 1997 - January 2001
Skills
Risk Management, Underwriting, Credit Analysis, Loans, Credit, Leadership, Portfolio Management, Loan Origination, Finance, Credit Risk, Consumer Lending, Commercial Lending, Banking, Financial Analysis, Management, Relationship Management
Education
University of Scranton 1992 — 1997
BS, Criminal Justice
Sanborn Regional High School
Good Choice Preservation December 2014 - Present
Good Choice Preservation 2014 - 2015
Good Choice Preservation 2014 - 2015
Good Choice Preservation 2014 - 2015
Good Choice Preservation 2014 - 2015
Good Choice Preservation 2014 - 2015
ProFinders, Inc. 2014 - 2015
ProFinders, Inc. 2014 - 2015
ProFinders, Inc. 2014 - 2015
Capital One 2009 - 2014
Skills
Human Resources, Employee Relations, Leadership, Performance Management, Personnel Management, Process Improvement, Recruiting, Talent Management, Management
Education
University of South Florida 1990 — 1994
Bachelor of Arts (B.A.), Communication and Media Studies
Capital One 2014 - Present
Chase 2012 - 2014
Lender Processing Services, Inc. (LPS) September 2011 - May 2012
Wells Fargo April 2010 - September 2011
Pinnacle Builders of SC, LLC October 2005 - November 2009
H. A. Jones & Associates October 2005 - March 2009
JP Mortgage, LLC October 2002 - September 2005
Sonic Automotive July 1999 - September 2002
Skills
Risk Assessment, Operational Risk..., Process Control, Project Management, Legal Compliance, Business Intelligence, Business Process..., Process Consulting, Test Automation, Compliance Testing, Design Control, Business Process Mapping, Risk Management, Account Reconciliation, Accounting, Financial Reporting, Auditing, Finance, Financial Analysis, Banking, Business Analysis, Analysis, Budgets, Customer Service, Internal Controls, Management, Process Improvement, Forecasting
Education
Winthrop University 1996 — 2001
BS, Accounting
University of South Carolina-Columbia 1985 — 1987
Finance
Capital One August 2010 - Present
Capital One August 2010 - Present
Children's Academy April 2007 - June 2011
Skills
Change Management, Performance Management, Talent Management, Leadership, Program Management, Process Improvement, Leadership Development, Vendor Management, Organizational..., Onboarding, Employee Relations, Recruiting, Training
Education
University of South Florida 1998 — 2000
Master's of Science in Management, Leadership and Organizational Effectiveness
University of South Florida 1994 — 1998
Bachelor of Arts (B.A.), Psychology
Bank of America January 2014 - Present
Capital One January 2011 - March 2013
JPMorgan Chase June 2009 - December 2010
GE Money Bank August 2007 - June 2009
Skills
Loans, Customer Service, Customer Satisfaction, Finance, Time Management, Financial Services, Credit, Banking, Mortgage Lending, Consumer Lending, Credit Cards, Mortgage Banking, Customer Retention, Leadership, Call Centers
Education
University of South Florida - College of Business Administration 2006 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Capital One August 2008 - Present
Citigroup 2001 - 2008
Bank of America 1999 - 2001
Education
University of South Florida - College of Business Administration 1982 — 1984
Master of Business Administration (M.B.A.), Accounting and Finance
University of South Florida - College of Business Administration 1978 — 1982
Bachelor's degree, Accounting
Franklin Templeton Investments April 2000 - Present
Capital One July 1998 - April 2000
FACS Group July 1996 - July 1998
Home Shopping Network March 1995 - July 1996
Skills
Mutual Funds, Equities, Investments, Fixed Income, Asset Management, Equity Research, Asset Allocation, Investment Management, Securities, Financial Services, Wealth Management, Elementary Education, Writing, Technical Writing, Resume Writing, Proofreading, Microsoft Excel, Microsoft Word, Access, PowerPoint, Customer Service, Customer Satisfaction, Customer Relations, Customer Insight, Call Centers, NICE, Lync
Education
University of South Florida-St. Petersburg Campus
English - Professional & Technical Writing, English Language and Literature, General
Altria Client Services 2004 - Present
Capital One 2001 - 2004
Capital One 2001 - 2004
Capital One 2001 - 2004
Sunbeam 1998 - 2000
Skills
Vendor Management, Business Analysis, Cross-functional Team..., IT Strategy, Visio, Process Improvement, SDLC, Business Intelligence, Integration, Leadership
Education
University of Virginia 2004 — 2005
Master of Science (M.S.), Management of Information Technology
University of South Alabama 1983 — 1987
Bachelor of Science (B.S.), Chemical Engineering
Marshall Advertising September 2014 - Present
Marshall Advertising February 2003 - October 2009
Capital One January 1999 - January 2002
Clear Channel Radio 2002 - 2002
Skills
Media Buying, Account Management, Negotiation, Media Planning, Management, Advertising
Education
University of South Florida 1996 — 2002
Mass Communications/Advertising
Vanguard May 2013 - Present
Hermes Facility Services January 2013 - May 2013
Potomac Nationals April 2012 - October 2012
Washington Nationals January 2012 - April 2012
Brevard County Manatees April 2011 - September 2011
Washington Nationals January 2011 - April 2011
Brevard County Manatees January 2010 - September 2010
Law Firm August 2009 - December 2009
Woodlands of Columbia Apartments September 2008 - August 2009
Capital One April 2004 - August 2007
Skills
Budgets, Sports Management, Sponsorship, Marketing, Sports, Baseball, Sponsorship Sales, Training, PowerPoint, Advertising, Sports Marketing
Education
University of South Carolina-Columbia 2006 — 2010
Bachelors of Science, Sport and Entertainment Management
Capital One December 2013 - Present
Fraser Wallace Advertising August 2012 - May 2013
TSA May 2009 - August 2009
Circuit City May 2008 - August 2008
Westwood Country Club November 2006 - May 2007
Skills
Social Media, Social Media Marketing, Event Management, Microsoft Office, Anti Money Laundering, Financial Risk, Team Building, Critical/Analytical..., Self-management, Team Leadership, Sports Management, Sports Marketing, Team Management, Entrepreneurship
Education
University of South Carolina-Columbia 2008 — 2012
Bachelor of Science (BS), Business Management Major (Moore School of Business); Sports and Entertainment Management Minor, Senior
WellCare Health Plans November 2013 - Present
Florida Department of Revenue June 2011 - October 2013
Capital One April 2011 - June 2011
Best Buy October 2005 - April 2011
Wal-Mart June 2004 - October 2005
Skills
Account Reconciliation, Data Entry, Auditing, Internal Controls, Time Management, MS Excel Pivot Tables, Sales & Use Tax..., Data Integrity, Shrinkage, Analyze Information, Internal Audit, Walkthroughs, Audit Command Language, Risk Assessment, Control Testing
Education
University of South Florida 2007 — 2010
Bachelor of Science, Accounting
Gaither High School
Giather
Capital One May 2013 - Present
Berkeley Preparatory School 2002 - Present
JP Morgan Chase February 2002 - May 2013
Fidelity Information Services 2004 - 2006
Skills
Bank Secrecy Act, Private Investigations, AML, Fraud, USA PATRIOT Act, Risk Management, Credit Cards
Education
University of South Florida 1997 — 2003
B.A., Criminology
Capital One June 2014 - Present
CapTech Consulting July 2010 - June 2014
Virginia Workers' Compensation Commission 2010 - 2011
University of South Carolina August 2007 - May 2009
Skills
Java Enterprise Edition, Agile Methodologies, Requirements Analysis, Business Analysis, SDLC, Java, Computational..., Discrete Mathematics, Mathematical Logic, Maven, C/C++, Spring Framework, Jersey Framework, Apache Ant, Apache Ivy, Nexus, Jenkins, Hudson, Oracle WebLogic, IBM WebSphere, JBoss, HTML5, CSS3, JavaScript, Spring
Education
University of South Carolina-Columbia 2007 — 2009
MS, Mathematics
Virginia Polytechnic Institute and State University 2002 — 2007
BS, Mathematics
Virginia Polytechnic Institute and State University 2002 — 2007
BS, Engineering Science and Mechanics
Capital One February 2014 - Present
Capital One March 2013 - February 2014
Tangible Software January 2012 - March 2013
Unisys Corporation December 2007 - January 2012
Momentum Systems, Inc February 2001 - December 2007
Accenture Technology Solutions June 1999 - February 2001
Pinnacle Management Systems, Inc. June 1998 - June 1999
ADTEK Engineers February 1993 - June 1998
Skills
ITIL, PMP, VMware, Security+, MCSE, Top Secret, Virtualization, Active Top Secret..., CISSP, Security, IT Management, IT Strategy, Disaster Recovery, SharePoint, Servers, Microsoft Certified..., Integration, Data Center, Information Security, Information Assurance, Information Technology, Computer Security, Information Security..., Enterprise Architecture, Program Management
Education
University of South Florida 1991 — 1993
BS, Commercial Engineering
ITT Technical College 1989 — 1991
AS, Commercial Engineering
Capital One 1997 - 2000
Capital One 1995 - 1997
Skills
Customer Service
Education
University of South Florida 1989 — 1994
BA, Sociology, German, International Studies
Wilson Memorial 1984 — 1987
Capital One 2013 - Present
Education
University of South Carolina-Columbia
Bachelor of Science (BS), Finance
Progressive Insurance March 2013 - Present
Capital One February 2011 - April 2012
Education
University of South Florida 2006 — 2012
Bachelor of Business Administration (B.B.A.), Accounting
Capital One January 2012 - Present
Capital One September 2011 - Present
Capital One Auto Finance March 2002 - September 2011
Skills
Microsoft Office, Conflict Resolution, Research, Public Speaking, Customer Service, Strategic Planning, Critical Thinking, Risk Management, Employee Training, Financial Services, Fundraising, Conflict Management, Microsoft Word, Budgets, Team Building, Nonprofits, Community Outreach, Project Management, Training, Outlook
Education
University of South Florida 2005 — 2007
Bachelor's degree, Religion/Religious Studies
University of South Florida 1999 — 2000
Bachelor's degree, Philosophy, A
Capital One
Skills
CAMS, Risk Management, Banking, Financial Risk, Financial Services, Anti Money Laundering, Fraud, Due Diligence, Securities, Analysis, Operational Risk, KYC
Education
University of South Carolina-Columbia
Bachelor of Science (B.S.)
Seminole Hard Rock Hotel & Casino January 2013 - Present
Capital One June 2012 - January 2013
BJ's Wholesale Club November 2005 - May 2012
Education
University of South Florida - College of Business Administration 2006 — 2010
Bachelor of Science (BS), Accounting
Capital One March 2014 - Present
Valencia College April 2011 - July 2012
Skills
Risk Management, Credit, Vendor Management, Process Improvement, Management, Business Analysis, Leadership, Public Speaking, Customer Service, Teamwork, Social Networking
Education
University of South Florida 2012 — 2014
Bachelor of Arts (B.A.), Technical and Scientific Communication
Valencia College 2010 — 2012
Associate of Arts (A.A.), General Studies
Verizon Wireless 2007 - 2012
I4 Commerce November 2005 - May 2006
UnitedHealth Group May 2004 - November 2005
Bank One September 2002 - May 2004
Capital One February 1998 - July 2002
Skills
Quality Assurance, Performance Management, Performance Improvement, Driving Results, Project Management, Administrative Processes, Call Centers, Training, Customer Satisfaction, Customer Retention, Team Building, Team Leadership, Telecommunications, Process Improvement, Customer Service
Education
University of South Florida 1996 — 1999
Spanish/International Business
Capital One August 2009 - Present
USAA August 2007 - January 2009
Skills
Management, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Customer Service, Customer Experience, Insurance, Coaching, Call Centers
Education
University of South Florida
Business Administration and Management, General; Chemistry; Music Performance
USAA May 2014 - Present
Capital One August 2012 - May 2014
Skills
Fully bilingual English, Consumer Lending, Customer Service, Team Leadership, Microsoft Office, Change Management, Problem Solving, SAP, Banking, SQL, Spanish
Education
University of South Florida 2015 — 2019
Bachelor's degree, Finance, General
University of South Florida 2012 — 2015
Bachelor’s Degree, Finance, General