Capital One 360
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Capital One 360 Employees
Capital One 360 February 2012 - Present
EXPRESS April 2011 - July 2012
KMS Properties May 2011 - May 2012
Preferred Credit, Inc January 2011 - March 2011
Dairy Queen April 2004 - November 2010
Aria Communications August 2008 - December 2008
Cub Foods July 2007 - September 2007
Target October 2006 - January 2007
Husky Bookstore August 2006 - October 2006
Dry Ice August 2003 - February 2004
Skills
Data Entry, Customer Service, Fundraising, Cashiering, Event Planning, Microsoft Word, PowerPoint, Collections, Organizational..., Psychology, Food Service, Cleaning, Phone Etiquette, Recruitment/Retention, Typing, Procedure Creation
Education
St. Cloud State University 2005 — 2009
B.A., Psychology
School of Environmental Studies 2003 — 2005
Eagan High School 2001 — 2005
Coborn's, Inc. April 2015 - Present
ATS (Anderson Trucking Service) November 2014 - April 2015
ATS (Anderson Trucking Service) May 2014 - November 2014
Northwestern Mutual August 2013 - April 2014
Capital One 360 October 2010 - July 2013
ING Direct September 2009 - October 2010
EXPRESS April 2007 - September 2009
Skills
Event Planning, Recruiting, Customer Service, Sales, Training, Call Centers, Banking, Time Management, Community Outreach, Retail, Coordinating Events, Call Center, Project Planning, Coaching, Personal Development, Leadership
Education
St. Cloud State University 2006 — 2010
Bachelor of Arts (B.A.), Communication Studies
Barclaycard US July 2014 - Present
ACAMS April 2013 - Present
Barclaycard June 2013 - June 2014
Capital One 360 August 2010 - June 2013
ING DIRECT August 2010 - November 2011
ING DIRECT August 2010 - December 2010
TD Bank August 2006 - July 2010
Skills
AML, Bank Secrecy Act, Compliance, OFAC, Banking, USA PATRIOT Act, Sanctions, Investigations, Internet Banking, KYC, Retail Banking, Fraud, Financial Risk, Sanction, Regulations, CAMS, Credit, Certified Anti-Money..., Risk Management, Private Investigations, Anti Money Laundering
Education
Utica College 2015 — 2017
Executive M.S. in Economic Crime Management (Financial Crimes and Compliance Management)
Rowan University 2002 — 2006
B.A., Communicatations
LinkedIn 2014 - Present
LinkedIn 2013 - 2014
Capital One 360 June 2012 - August 2012
Chatham Financial 2006 - 2011
Various 2006 - 2006
Skills
Marketing, Content Marketing, Campaign Management, Multi-channel Marketing, B2B Marketing, Social Media, Digital Marketing, Online Marketing, Global Marketing, Marketing Research, SEO, Keyword Research, SEM, Email Marketing, Nurture campaigns, Ebooks, Infographics, Webinar Development, Writing, Copywriting, Blogging, Creative Briefs, Demand Generation, Marketing Operations, Performance Metrics, SaaS, Strategy, Cross-functional Team..., Mobile Marketing, Project Management, Program Management, Change Management, Leadership Development, Management, Sales, Business Development, Customer Success, Salesforce.com, Analytics, JMP, SPSS, SQL, Microsoft Office, Microsoft Excel, Pivot Tables, Public Speaking, Sales Operations, Customer Experience, Educational Technology, Social Networking...
Education
University of Pennsylvania - The Wharton School 2011 — 2013
MBA
Wheaton College 2002 — 2006
BS
Expeditors September 2015 - Present
Capital One 360 October 2014 - Present
Green Mill Restaurants Inc. March 2013 - Present
Target March 2010 - Present
St. Cloud State University August 2013 - 2014
Townsquare Media September 2013 - December 2013
Green Mill Restaurants Inc. August 2012 - March 2013
Skills
Social Media, Spanish, Electronics, Teamwork, Microsoft Office, PowerPoint, People Skills, Research, Microsoft Excel, Spanish-English, Prezi, Sales, Radio, Promotions, Marketing, Data Analysis, Social Media Marketing, Minitab, Market Research, Social Networking, Customer Service, Telephone Skills, Goal Oriented
Education
St. Cloud State University 2012 — 2014
International Business and Marketing, Senior
University of Minnesota-Duluth 2010 — 2012
Marketing
Capital One November 2014 - Present
Capital One 360 June 2014 - November 2014
Capital One 360 August 2013 - August 2014
AAA Mid-Atlantic May 2012 - November 2012
West Chester University March 2011 - August 2012
West Whiteland Township Parks and Recreation May 2012 - June 2012
Skills
ArcGIS, SAS, SQL, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, LAMA, Typing 90 WPM, Cpr Certified, Business Analysis, Environmental..., Event Planning, Comprehensive Planning, Salesforce.com..., Segmentation, Analysis, Customer-focused Service, Analytics, Market Research
Education
West Chester University of Pennsylvania 2009 — 2013
Bachelor of Arts (BA), Geographic Information Systems (Business and Environmental specializations) and Planning
University of Delaware - Lerner College of Business and Economics
Master of Business Administration (M.B.A.)
M.C.I. Carpet One October 2013 - Present
Walmart September 2010 - October 2013
Capital One 360 April 2010 - August 2010
Coborn's Inc. October 1998 - April 2010
Skills
Work Ethic, Communication Skills, Ten Key, Interpersonal Skill, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Cashiering, Data Entry, Customer Service, Accounts Payable, Accounts Receivable, Highly detail oriented
Education
St. Cloud Technical and Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Accounting, 3.95 GPA
St. Cloud State University 1995 — 2001
Bachelor of Elective Studies, Human Resources
Capital One July 2014 - Present
Capital One 360 January 2013 - Present
ING DIRECT USA May 2009 - January 2013
ING DIRECT USA January 2007 - May 2009
Skills
Financial Services, Direct Marketing, Marketing, Strategy, Segmentation, Customer Experience, Mobile Devices, Credit Cards, Banking, Analytics, Marketing Management, Digital Marketing, Project Management, Relationship Management, Marketing Communications, Customer Engagement, Business Analysis, Management, Vendor Management, Marketing Strategy
Education
University of Delaware 1999 — 2003
Bachelor of Science in Business Administration, Marketing/Marketing Management, General
March of Dimes April 2015 - Present
Capital One 360 September 2013 - April 2015
Bridal Boutique and Outlet June 2011 - June 2014
Hands Across the World 2012 - 2012
Famous Dave's of America 2011 - 2012
iBeach Tanning Salon March 2011 - October 2011
Headturner's Tanning November 2006 - August 2010
Mullett Ice Center September 2006 - August 2010
Skills
Leadership, Teamwork, Customer Service, Social Media, Community Outreach, Microsoft Office, Event Planning, Facebook, Microsoft Word, Social Networking, Public Speaking, PowerPoint, Time Management, Microsoft Excel, Team Leadership
Education
St. Cloud State University 2009 — 2013
Bachelor of Ethnic Studies in Women's, Studies
Arrowhead High School 2005 — 2009
Capital One 360 July 2012 - Present
Skills
Social Media, Facebook, Copywriting, Theatre, Public Relations, Event Planning, Social Networking, Social Media Marketing, Management, Sales, Marketing, Outlook, Event Management, Advertising, Microsoft Office, Customer Service, PowerPoint
Education
Full Sail University 2008 — 2011
Masterâs Degree, Entertainment Business
DeSales University 2000 — 2004
BA, Theatre
StreetShares March 2014 - Present
GE May 2013 - August 2013
Capital One 360 April 2010 - July 2012
ING DIRECT April 2008 - April 2010
ING DIRECT March 2007 - April 2008
Skills
Product Development, Product Management, Product Marketing, Product Design, Product Launch, Marketing Strategy, User Experience, Creative Problem Solving, Management, Marketing, Customer Insight, Strategy, Leadership, Cross-functional Team..., Banking, Multi-channel Marketing, Analytics
Education
Georgetown University - The McDonough School of Business 2012 — 2014
MBA, Marketing
HEC Paris 2013 — 2013
Marketing
University of Delaware 2002 — 2006
BS, Double Major: Marketing & Finance
Capital One 360 August 2014 - Present
Dunn Consulting Services LLC January 2007 - August 2014
TW Metals May 2007 - August 2013
Nobel Learning Communities January 2004 - May 2007
Skills
Management, Procurement, Testing, Technical Support, Purchasing, Inventory Management, ERP, Software Installation, Customer Service, Human Resources, Help Desk Support, System Deployment, Troubleshooting, Production Support, Internet Banking, People Management, Agile Methodologies, Project Management
Education
Delaware County Community College 2011 — 2013
Business Administration
Bloomsburg University of Pennsylvania
AssetWorks LLC September 2015 - Present
Prospect Mortgage, LLC November 2012 - May 2015
Capital One 360 July 2011 - October 2012
ING Direct USA October 2010 - June 2011
ILB LLC 2007 - 2010
ILB Inc 2005 - 2007
Skills
Mortgage Lending, Banking, Retail Banking, Sales Management, Residential Mortgages, Sales, Mortgage Banking, Direct Sales, Microsoft Office, Peer Mentoring, Call Centers, Mortgage Servicing, Customer Service, Mentoring New Hires, Leadership, Loans, Calyx Point, Critical Thinking, NMLS, Management, Liabilities, Purchasing Processes, Transact Client, World Class Customer..., Small Business..., Problem Solving, Sales Rep Training, New Hire Training, Credit, Appraisals, Appraisers, Residential Property..., valuation, Training, Risk Management, Customer Experience
Education
University of California, Los Angeles
Bachelor of Business Administration (B.B.A.), International/Global Studies
Entech April 2015 - Present
Capital One Home Loans March 2013 - April 2015
Capital One 360 September 2011 - March 2013
ING DIRECT July 2007 - September 2011
ING DIRECT February 2005 - July 2007
Skills
RallyDev, Scrum, Kanban, Banking, Retail Banking, Sales, Internet Banking, SAFe 3.0, Business Requirements, Business Analysis, Financial Services, Mortgage Banking, Sales Management, Coaching, PowerPoint, Visio, Call Centers, Mortgage Lending, Leadership, Agile & Waterfall..., Loans, Microsoft Excel, Version One, Consumer Lending, Loan Origination, Residential Mortgages, Audio Editing, Adobe Audition, Video Production, Video Editing, Photoshop, Premiere, Music Videos, Customer Experience, Fraud, Audio Mixing
Education
University of Delaware 2000 — 2003
Bachelor of Science (B.S.), Business Administration, Management
Target July 2014 - Present
B&F Fastener Supply May 2013 - November 2013
Capital One 360 January 2013 - May 2013
Buffalo Wild Wings May 2011 - February 2013
Mycogen May 2008 - August 2010
American Eagle Outfitters January 2009 - May 2010
Skills
Customer Service, Social Media, Microsoft Office, Leadership, PowerPoint, Teamwork, Microsoft Word, Microsoft Excel, Public Speaking, Customer Satisfaction, Team Building, Management, Social Networking, Marketing
Education
St. Cloud State University 2008 — 2013
Bachelor of Science (B.S.), Marketing
St. Cloud State University - Herberger Business School
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Capital One October 2014 - Present
Capital One 360 February 2013 - September 2014
Capital One 360/INGDIRECT August 2010 - February 2013
ING DIRECT August 2008 - September 2010
Skills
Well Managed, Business Process..., Management, Project Management, Process Management, Credit, Loans, Mortgage Lending, Sales, Financial Services, Loan Servicing, Call Center, Sales Management, Risk Management, Call Centers, Process Improvement, Customer Service, Microsoft Office, Banking, Leadership
Education
St. Cloud State University 2000 — 2004
Bachelor's degree, Business Administration, Management and Operations
Nickle Insurance Agency, Inc May 2013 - Present
Bayshore Ford February 2011 - July 2012
Delaware Tech January 2012 - April 2012
MSC Industrial Supply August 2005 - February 2010
Capital One 360 2000 - 2005
Skills
Customer Service, Sales, Public Speaking, PowerPoint, Team Building, Management, Strategic Planning, Training, Leadership Development, Inventory Management, Cold Calling, Human Resources, Account Management
Education
Delaware Technical and Community College-Stanton-Wilmington 2011 — 2012
Microsoft Office Specialist Certification, Microsoft Office Skills
SUNYIT State University of NY, Institute of Technology Utica/Rome NY
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Comcast April 2015 - Present
Capital One 360 June 2013 - March 2015
Comcast December 2011 - April 2013
Square Hoop Limited October 2007 - October 2011
Mycom International October 2005 - September 2007
Self June 2000 - June 2004
Mobile Systems International (MSI) 1995 - 2000
Metapath Software International 1995 - 1999
Motorola 1988 - 1995
'Mobile Internet' magazine 1988 - 1993
Skills
Product Management, Integration, Telecommunications, Program Management, Pre-sales, Wireless, CRM, Software Development, Testing, Project Management, Management, Product Development, Agile Methodologies, Software Project..., Scrum, Enterprise Software, Team Leadership, Project Planning, Business Intelligence, Cloud Computing, Mobile Devices, Open Source Software, Software Documentation, Vendor Management
Education
Iowa State University 1983 — 1988
Bachelor of Science (BS), Electrical Engineering
Less Training
Less Training
Capital One April 2015 - Present
Capital One 360 August 2014 - Present
Sallie Mae February 2013 - July 2014
Sallie Mae February 2011 - February 2013
Sallie Mae January 2010 - February 2011
Sallie Mae April 2007 - January 2010
Sallie Mae August 2005 - April 2007
National Student Clearinghouse July 2003 - July 2005
Skills
Email Marketing, Public Relations, Corporate Communications, Social Media, Marketing, Leadership, Press Releases, Management, Strategy, Marketing Strategy, Marketing Communications, Editing, Strategic Planning, Strategic Partnerships, Social Media Marketing, Digital Marketing, CRM, Advertising, Creative Direction, Analytics, Web Content, Newsletters, Public Speaking, Sales Operations, Customer Retention, Crisis Communications, B2B, Lead Generation, Online Advertising, Scripting, Web Content Management, Account Management, Sales
Education
Elon University 1999 — 2003
BS, Corporate Communications
Lake Braddock Secondary 1993 — 1999
Merrill Lynch March 2014 - Present
PHH Mortgage April 2012 - March 2014
Capital One 360 January 2012 - March 2012
Capital One 360 January 2010 - March 2012
Timberland Partners March 2009 - January 2010
Granite City Food & Brewery May 2007 - January 2010
Skills
Customer Service, Sales, Outlook, Marketing, Real Estate, Budgets, Microsoft Excel, Credit, PowerPoint, Management, Microsoft Word, Training, Microsoft Office, Financial Analysis, Team Building, Property Management, Process Scheduler, Market Planning, Mortgage Lending, Event Planning, Leadership, Finance
Education
St. Cloud State University 2006 — 2010
Bachelor's degree, Marketing
Capital One 360 June 2013 - Present
Capital One June 2012 - Present
IAABO Board 11 2011 - 2015
ING DIRECT August 2008 - June 2012
St. Elizabeth High School August 2006 - June 2007
Skills
Banking, Retail Banking, Mortgage Lending, Credit, Loans, Credit Risk, Internet Banking, Commercial Banking, Cross Selling, Credit Analysis, Mortgage Banking, Financial Services, Sales, Customer Experience
Education
Ursinus College 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Psychology
Delaware Technical and Community College-Stanton-Wilmington
Wilmington University
Capital One 360 October 2013 - Present
Wawa, Inc. March 2012 - June 2013
Red Clay Consolidated School District November 2008 - February 2013
Jay's Tires February 2010 - August 2011
Centerplate April 2006 - June 2009
Skills
Accounts Receivable, Payroll, Invoicing, Sports Coaching, Customer Service, Team Management, Microsoft Excel, Microsoft Word, Turbo Tax, QuickBooks
Education
Goldey Beacom College 2008 — 2013
Bachelor of Science, Accounting
Capital One 360 February 2015 - Present
Capital One 360 May 2014 - Present
Lookaway Golf Club May 2011 - April 2014
National Maintenance & Build-Out Company June 2010 - August 2010
Coach Wootten's Basketball Camp June 2002 - June 2009
The Lion Brewery June 2008 - July 2008
Skills
PowerPoint, Word, Excel, Microsoft Office, Customer Service, Writing, Management, Microsoft Word, Teaching, Marketing, Microsoft Excel
Education
Dickinson College 2007 — 2011
Bachelor of Arts, International Business & Management
Capital One 360 April 2012 - Present
Republic First Bank January 2008 - May 2012
First Bank of Delaware June 2006 - December 2007
First Bank of Delaware April 2001 - May 2006
Currency Ventures September 1999 - March 2001
Skills
Queries, Databases, Internet Banking, ACH, Microsoft Office, Cards, Banking, Business Analysis, Product Development, Analysis, Administration, Commercial Banking, Core Banking, Loans, Program Management, System Administration, Visio
Education
Strayer University-Pennsylvania 2011 — 2013
Master of Business Administration (MBA), Information Technology Project Management
Strayer University 2002 — 2006
B.S., Information Systems
Capital One 360 March 2012 - Present
Blastoman January 2009 - Present
Bright Orange Thread December 2008 - February 2012
TheaterXtreme July 2003 - December 2008
HiFi House July 2002 - July 2003
Orbit Integrated January 1999 - October 2001
Skills
Illustrator, Mac, InDesign, Dreamweaver, CSS, Photoshop, Expression Engine, User Experience, Non-profits, ExpressionEngine, Web Design, Graphic Design, Logo Design, Graphics, SEO, Corporate Identity, Interaction Design
Education
University of Delaware 1994 — 1999
BFA, Visual Communications
Capital One September 2014 - Present
Capital One 360 January 2014 - September 2014
Capital One 360 January 2013 - January 2014
The Sporting Club at The Bellevue November 2010 - January 2013
Skills
Fitness, Personal Training, Public Speaking, Customer Service, Wellness, Fraud, Banking, Call Centers, Coaching, Leadership, Management, Microsoft Office, Risk Management, Social Networking, Team Leadership
Education
Penn State University 2005 — 2009
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Pennsylvania State University-Penn State Abington 2003 — 2005
Bachelor's degree
Capital One 360 June 2011 - October 2014
ING DIRECT December 2009 - June 2011
ING DIRECT March 2008 - December 2010
ING DIRECT April 2006 - March 2008
Bankers Life and Casualty September 2005 - April 2006
Skills
Banking, Business Analysis, Call Centers, Credit, Customer Experience, Customer Satisfaction, Customer Service, Financial Services, Leadership, Mortgage Lending, Retail Banking, Sales, Team Leadership, Risk Management, Loans, Training, Process Improvement, Coaching, Relationship Management, Team Building, Cross Selling, Change Management, Microsoft Word, Social Media, Teamwork, Performance Management, Time Management, Management, Outlook, Microsoft Office
Education
Central Lakes College-Brainerd 2002 — 2004
Associate of Arts (AA)
St. Cloud State University
Bachelor's degree, Business Administration and Management, General
Capital One 360 January 2010 - Present
ING DIRECT January 2006 - January 2010
ING DIRECT January 2003 - January 2006
Anovo Broadband January 2001 - August 2002
1492 Hospitality Group July 1997 - June 2000
Skills
Training Facilitation, Instructional Design, Event Management, Sales Skills Training, Call Center Contest..., Call Center Training, Training Analysis, CPLP, project managment, Contests, Call Center, Project Management, Selling Skills, Call Centers, Strategy, Employee Engagement, Team Leadership, Leadership, Customer Service, Coaching, Sales, Training, Budgets, Customer Experience, Marketing, Management, Banking
Education
Cornell University, School of Hotel Administration 1993 — 1997
Bachelor of Science, Hotel Administration
Southern New Hampshire University 2015 — 2018
Masters of Science, Instructional Design and Technology
Capital One 360 May 2014 - Present
Boys and Girls Clubs of America February 2012 - May 2014
Skills
Video Editing, Video Production, Audio Engineering, Childcare, Final Cut Pro, Audacity, Social Media, Basketball Coaching, Website Development, Dreamweaver, Camera Operating, Post Production, Sports, Facebook, Customer Service, Social Networking, Microsoft Office
Education
St. Cloud State University 2011 — 2015
Bachelor of Science (B.S.), Mass Communication/Media Studies
Kimball Area High School 2006 — 2011
BNI - Delaware Valley Regions June 2013 - Present
Capital One - 360 June 2012 - August 2012
ING Direct June 2011 - August 2011
Tri-State Cheernastics May 2010 - August 2010
Tri-State Cheernastics May 2009 - August 2009
Skills
Leadership, Customer Service, Training, Public Speaking, Social Networking, Marketing, Organizational..., Human Resources, Coaching, Team Building, Social Media, Facebook, Small Business, Microsoft Office, Social Media Marketing, Event Management, Management, PowerPoint, Microsoft Excel, Time Management, Event Planning, Talent Management, Microsoft Word, Business Networking, Advertising, Outlook, Access, Photoshop, Illustrator, New Business Development
Education
Wilmington University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
University of Delaware 2009 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Capital One 360 September 2013 - Present
ING DIRECT December 2011 - September 2013
ING DIRECT June 2011 - December 2011
ING Direct October 2009 - May 2011
Skills
Sales Management, Contract Negotiation, Vendor Management, Staff Development, Staff Management, Team Leadership, Financial Planning, Profit & Loss Management, Six Sigma, Sales Operations, Retail Banking, Direct Sales, Event Management, Community Outreach, Business Transformation, Budget Management, Inventory Management, Budgets, Coaching, Customer Experience, Strategic Financial..., Sales, Management, Leadership, Customer Service, Negotiation, Training, Team Building, Customer Satisfaction, Employee Training, Change Management, Leadership Development, Banking, Time Management, Strategic Planning, Performance Management, Event Planning, Microsoft Excel, Retail, Hiring, Teamwork, Social Media, PowerPoint, Loans
Education
Neumann College 2003 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Anchor Bank, N.A. September 2014 - Present
Wells Fargo January 2014 - September 2014
Minneapolis Financial Group July 2013 - September 2013
Capital One 360 September 2012 - May 2013
Husky Growth Fund May 2012 - December 2012
Investment Club May 2012 - December 2012
St. Cloud State University August 2009 - September 2012
isd 742 September 2009 - December 2009
Skills
Sales, Banking, Relationship Management, Communication, Public Speaking, Microsoft Office, Social Networking, Social Media, Leadership, Teamwork, Critical Thinking, Finance, Time Management, Team Leadership, Customer Service, Microsoft Excel, Microsoft Word, Data Analysis
Education
Saint Cloud State University - G.R. Herberger College of Business 2008 — 2012
Bachelor of Science (BS) AACSB Accredited, Finance, General, Senior
Capital One December 2014 - Present
Capital One 360 2011 - December 2014
ING DIRECT 2010 - 2011
ING Direct USA 2008 - 2011
Skills
Process Enhancement, Six Sigma, Fraud Detection, Anti Money Laundering, AML, Financial Risk, Financial Services, Fraud, OFAC, Retail Banking, Risk Management, USA PATRIOT Act, Management
Education
University of Delaware 1997 — 2001
Bachelor's degree, Applied Horticulture and Horticultural Business Services
Delaware Technical and Community College-Terry
continuing education, Civil Drafting and Civil Engineering CAD/CADD
Capital One May 2014 - Present
Capital One 360 August 2011 - May 2014
ING DIRECT April 2010 - August 2011
ING DIRECT November 2008 - April 2010
ING DIRECT April 2005 - November 2008
ING DIRECT January 2003 - March 2005
Best Buy August 1998 - December 2002
Education
Saint Cloud State University - G.R. Herberger College of Business 2008 — 2010
Master of Business Administration (M.B.A.)
University of Notre Dame Australia 2004 — 2004
Study abroad, Southeast Asian Studies, Australian History
St. John's University 2001 — 2004
Bachelor of Arts (BA), Business Management, Psychology
Capital One 360 December 2012 - Present
Capital One 360 -Formally Known as ING Direct February 2011 - December 2012
Saint Alexius Medical Center January 2009 - June 2010
Unisys 1999 - 2008
Skills
Customer Service, Process Improvement, Transaction Processing
Education
North Dakota State University 1976 — 1980
Family Life Science, Textiles and Clothing
Capital one 360 September 2014 - Present
Fantastic Sams June 2013 - June 2014
SUPERCUTS May 2012 - June 2013
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Photoshop, Advertising, Sales, Leadership, Retail, Time Management
Education
St. Cloud State University 2009 — 2013
Bachelor of Science (BS), Advertising
Mitchells Hairstyling Academy-Raleigh 2006 — 2007
Cosmetology, Cosmetology/Cosmetologist, General
Chicago Red Stars September 2014 - Present
Fitness Formula Clubs January 2013 - Present
Capital One 360 June 2014 - January 2015
Chicago Police Department May 2014 - August 2014
Fitness Formula Clubs June 2013 - June 2014
Winograd, Greene, Wolosz, Kuzmicki, Dyrkacz, & Welninski Families January 2005 - November 2012
Chopin Theatre August 2011 - March 2012
Skills
Action Plan Development, Marketing Strategy, Community Outreach, Critical Thinking, Time Management, Childcare, Customer Service, Microsoft Office, Interpersonal..., Barista, Banking, Event Planning, Polish, Italian, Interview Skills, Analysis, Online Research, Organization Skills, Problem Solving, Program Development
Education
Loyola University Chicago 2011 — 2015
Bachelors of Science, Criminal Justice and Criminology
Ridgewood High School 2007 — 2011
GPA: 4.1/4.0
The Howard Hughes Corporation November 2014 - Present
The Howard Hughes Corporation January 2014 - November 2014
Capital One 360 September 2013 - November 2013
Capital One 360 October 2012 - September 2013
ING Direct/Capital One 360 October 2011 - October 2012
Skills
Internal Communications, Social Media, Banking, Mortgage Banking, Customer Communication, Customer Satisfaction, Sales, Public Speaking, Leadership, Marketing, Sales Management
Education
University of Delaware 2010 — 2012
Bachelor of Science (BS), Kinesiology and Exercise Science
Delaware Technical and Community College-Stanton-Wilmington 2007 — 2010
Kinesiology and Exercise Science
Capital One January 2015 - Present
Capital One 360 February 2014 - Present
Capital One 360 January 2003 - February 2014
Stromme Ships Service AS December 1998 - September 2002
Skills
Sales Management, Sales, New Business Development, Business Development, Account Management, Strategic Hiring, Leadership Development, Management, Customer Retention, Strategy, Sales Process, Relationship Management, Call Centers
Education
St. Cloud State University 1994 — 1998
International Relations, International Business/Trade/Commerce
The Academy of Industry and Commerce. Oslo, Norway 1993 — 1994
Marketing & IT (Professional Authorization), Business, Management, Marketing, and Related Support Services
Wang School of Business. Oslo, Norway 1990 — 1993
Associate's degree, Business & Marketing
Capital One 360 Cafe September 2015 - Present
Capital One 360 June 2013 - Present
Wildwood Board of Education 2011 - June 2013
Skills
Teaching, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Fundraising, Community Outreach, Team Building, Outlook, Sales, Data Entry, Banking, Data Analysis, Teamwork, Customer Experience, Access, Call Centers, Telephone Skills
Education
Richard Stockton College of New Jersey 2011 — 2012
Communication Sciences and Disorders, General
Berkeley College-Woodland Park 2008 — 2010
Bachelor's degree, International Business, 3.2
Iona College 2006 — 2008
International Business
The Leslie Kopp Group November 2013 - Present
Capital One 360 January 2012 - May 2013
ING DIRECT May 2011 - August 2012
Shore Electric 2008 - 2010
Skills
Microsoft Office, Outlook, Visio, Customer Experience, Project Management, Banking, Credit, Risk Management, Loans, Customer Service, Troubleshooting, Retail Banking, Call Centers
Education
University of Delaware 2008 — 2013
Bachelor of Science in Business Administration, Business Administration and Management, General, 3.33
Capital One July 2015 - Present
Capital One 360 September 2014 - August 2015
Caribou Coffee August 2011 - August 2014
Minnesota Reading Corps September 2012 - July 2014
Caribou Coffee August 2010 - September 2011
Dishroom - College of Saint Benedict Food Service September 2007 - May 2010
Skills
Coffee, Tutoring, Customer Service, Reading Intervention, Data-driven Decision..., Problem Solving, Barista Training, Data Entry, Specialty Coffee, Food Service, Restaurant Management, Espresso, Food, Food & Beverage, New Store Development, Phone Skills, Volunteering, PowerPoint, Public Speaking
Education
College of St. Benedict 2006 — 2010
Bachelor of Arts (BA), English Language and Literature, General
Como Park High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Capital One 2012 - Present
Capital One 360 June 2012 - September 2013
Best Buy June 2010 - June 2012
Costco Wholesale May 2006 - August 2010
Skills
Sales, Customer Service, Teamwork, Leadership, Management, Team Leadership, Selling, Training, Microsoft Excel, Event Planning, Call Centers, Employee Engagement, Critical Thinking, Time Management, Team Building, Social Media, Employee Training, Event Management, Microsoft Office, Banking, Outlook, Marketing, Account Management, Social Networking, Customer Satisfaction, Social Media Marketing, PowerPoint, Mortgage Lending, Credit, Customer Experience, Facebook, Loans, Mortgage Banking, Staff Development, Process Improvement, Retail Banking, Relationship Management, Sales Management, Project Management, Finance, Coaching, Retail, Financial Services, Marketing Communications
Education
St. Cloud State University 2010 — 2012
BES, Kinesiology and Exercise Science
Michigan State University 2005 — 2006
General studies
Capital One July 2014 - Present
Capital One September 2013 - July 2014
Capital One 360 May 2012 - September 2013
ING Direct USA February 2009 - May 2012
ING Direct USA February 2007 - February 2009
Skills
Information Technology, Agile Methodologies, Six Sigma, Oracle, SQL, Regression Testing, User Acceptance Testing, Manual Testing, Data Analysis, Banking, Portfolio Management, Microsoft Excel, Finance, Microsoft Word, Management, Credit, Credit Analysis, PowerPoint, Reporting, Financial Services, Financial Analysis
Education
Wilmington University 2014 — 2016
Master of Business Administration (MBA), Management Information Systems, General
Michigan State University 2002 — 2006
Bachelor's degree, Economics
Avon Grove High School 1998 — 2002
ATS (Anderson Trucking Service) June 2015 - Present
Capital One 360 September 2014 - May 2015
Homewood Suites by Hilton Hotel July 2014 - November 2014
Massage Envy June 2012 - July 2014
Image Office Services September 2013 - June 2014
Sol Tan Tanning Salon July 2011 - July 2012
Courtyard by Marriott January 2011 - July 2011
Skills
Intercultural..., Marketing, French, Sales, International Business, Customer Service, Time Management, Retail, Facebook, PowerPoint, Leadership, Event Planning, Social Media, Microsoft Word, Microsoft Office, Microsoft Excel, Typing, Communication, Teamwork
Education
Saint Cloud State University - G.R. Herberger College of Business 2011 — 2015
Bachelor of Science (B.S.), International Business
B&F Fastener Supply June 2014 - Present
Capital One January 2010 - August 2013
Capital One 360 March 2007 - December 2009
Independent School District 748 2001 - 2007
Skills
Social Media, Technical Writing, Conflict Resolution, Analytics, Mortgage Lending, Sales Support, Sales, Editing, Sales Operations, Time Management, Banking, Customer Satisfaction, Customer Service, Customer Experience, Sales Management
Education
St. Cloud State University - Herberger Business School
Accounting
St. Cloud State University
Accounting
Wawa, Inc. September 2013 - Present
Capital One 360 February 2003 - September 2013
Zeneca Ag Products 1994 - 2001
Cap Gemini Sogeti 1992 - 1994
Ernst & Young 1986 - 1992
Federal Reserve Bank of Philadelphia May 1985 - 1986
Skills
Microsoft SQL Server, Disaster Recovery, SQL, Databases, Performance Tuning, SSIS, Database Administration, PL/SQL, SQL*Plus, Data Analysis, SSRS, Replication, Information Security, Mirroring, MongoDB, Vertica, MySQL
Education
Indiana University of Pennsylvania 1981 — 1985
BS, MIS
Indiana University of Pennsylvania 1981 — 1985
Bachelor of Science (BS), Management Information Systems, General
Capital One 360 June 2012 - Present
Skills
Political Economy, Psychology, Sociology, Banking
Education
St. Cloud State University 2010 — 2013
Master's of Science, Political Economy
The University of Connecticut 2004 — 2009
Bachelor of Science (BS), Psychology/Sociology
Capital One July 2015 - Present
Capital One 360 November 2013 - July 2015
Capital One 360 August 2013 - November 2013
Capital One 360 June 2013 - August 2013
University of Delaware August 2009 - May 2013
Capital One May 2012 - August 2012
ING DIRECT June 2011 - August 2011
University of Delaware June 2010 - July 2010
Skills
Multimedia Marketing..., Microsoft Office, Visio, Video Production, Video Editing, Public Speaking, Written & Oral..., Social Media, Adobe Creative Suite
Education
University of Delaware 2009 — 2013
BA Mass Communication, Sociology, Minor in Advertising
Salesianum School 2005 — 2009
High School Diploma
Capital One 360 December 2014 - Present
Last Dance Entertainment July 2008 - January 2015
Philadelphia Sports Club July 2014 - October 2014
Pennsylvania State University August 2008 - May 2013
Rockstar Energy Drink September 2008 - May 2011
Skills
Public Speaking, Project Management, Leadership, Microsoft Office, PowerPoint, Social Media, Microsoft Word, Microsoft Excel, Event Planning, Research, Facebook, Fundraising, Data Analysis, Editing, Blogging, Community Outreach
Education
Penn State University 2008 — 2013
Bachelor of Science (B.S.), Psychology
Capital One 360 March 2013 - Present
Capital One 360 March 2008 - Present
ING DIRECT October 2010 - August 2011
Skills
Direct Sales, Sales Management, Data Analysis, Motivation, Banking, Credit, Self-starter, Mortgage Banking, Microsoft Office, Outlook, Coaching, Call Centers, Management, Customer Experience, CRM, Mortgage Lending, Customer Satisfaction, Sales
Education
Chestnut Hill College 2003 — 2007
Bachelor's Degree, Administrative Justice, 3.5 GPA
Northwood University West Palm Beach 2000 — 2002
Business Management
Capital One 360 February 2013 - Present
ING DIRECT July 2000 - January 2013
Bank One April 1998 - June 2000
MAB Paints 1986 - 1998
Skills
SOX, Banking, PeopleSoft, Internal Controls, GAAP, Financial Analysis, Accounting, Finance, Sarbanes-Oxley Act, Internal Audit, Managerial Finance, Financial Accounting, US GAAP, Payments, Financial Modeling, General Ledger, Account Reconciliation, Internet Banking, Credit Risk, Cash Management
Education
Shippensburg University of Pennsylvania 1980 — 1982
BSBA, Accounting
Eastern University 1978 — 1980
Accounting
Marple-Newtown Senior High School 1976 — 1978
Pacific Dental Services December 2013 - Present
Cap'n Games, Inc. January 2011 - November 2013
Capital One 360 November 2008 - June 2009
Talahi Care Center August 1997 - October 2008
Skills
Event Planning, Customer Service, Microsoft Office, PowerPoint, Data Entry, Microsoft Word, Microsoft Excel, Outlook, Administrative..., Public Speaking, Social Media, Research, Office Management, Community Outreach, Time Management
Education
University of Nevada Reno 2010 — 2011
Master's degree, Economics - 1st year complete
St. Cloud State University 2006 — 2009
Bachelor's degree, Economics
Navient July 2014 - Present
Capital One 360 June 2011 - February 2014
ING Direct May 2005 - June 2011
ETS January 2001 - May 2005
Millstar Electronic Publishing Group November 1999 - December 2000
Skills
PeopleSoft, Servers, Banking, Risk Management, Testing, TCP/IP, Information Security, Business Analysis, Process Improvement, SharePoint, Management, Analytics, Vendor Management, SDLC
Education
Lehigh University 1997 — 1999
M.Ed., Education
Capital One 360 September 2014 - Present
Robert Half International 2013 - 2014
Wells Fargo January 2010 - July 2013
Skills
Sales, Management, Marketing, Networking, Strategic Planning, Entrepreneurship, Insurance, Mortgage Lending, Educational Consulting, Human Resources, Mentoring, Leadership, Idea Generation, Economics, Motivational, Temporary Staffing, Staffing Services, Team Building, Small Business, Recruiting, Hiring
Education
University of North Dakota 1998 — 2003
Bachelor's Degree, Business Administration, 3.5
University of Phoenix 2010 — 2013
MBA, Accounting Concentration, 3.5
Red River High School
Diploma
Capital One 360 July 2012 - Present
BizFilings March 2010 - October 2011
America's Best Flowers Garden Center April 2009 - October 2009
Bremer Bank June 2005 - December 2008
Liberty Savings Bank September 2003 - May 2005
Park Industries July 2002 - September 2003
Charter Communications May 2000 - July 2002
Banker's Systems, Inc May 1999 - April 2000
Skills
Advertising
Education
St. Cloud State University 1997 — 2000
Bachelor of Science, Marketing
St. Cloud State University
Bachelor of Science, Bus/Mktg
Capital One 360 April 2010 - Present
Project Management Institute December 2009 - April 2010
Access Group Inc. May 2009 - October 2009
MedRisk, Inc. November 2006 - January 2009
Unisys 1983 - 2006
Skills
.NET, Microsoft SQL Server, Software Engineering, Oracle, OOP, Scrum, C, Integration, ASP.NET, C#, SOA, Databases, Agile Methodologies, SQL, Software Design, VB.NET, SDLC
Education
Pennsylvania State University-Great Valley Graduate Center 2006 — 2006
Accelerated Certification Program, ASP.NET / Oracle Accelerated Certification Program
Sharif University of Technology 1967 — 1971
BS EE, Electrical Engineering
Capital One 360 December 2013 - Present
JP Morgan August 2008 - April 2011
JPMorgan Chase January 2008 - August 2008
Peter German's Professional Power Washing, LLC May 2004 - December 2007
Skills
Profit Maximization, Equities, Equity Research, Risk Management, VBA, Database Design, Financial Modeling, Financial Analysis, Bloomberg, Spanish-speaking, Valuation, Derivatives, Investment Banking, Capital Markets, Hedge Funds, Sales Management, Payroll Analysis, Project Management, SAP, Public Speaking, Global Enterprise..., Financial Forecasting, Cash Flow Forecasting, Cash Management, Customer Retention, Customer Profitability, Increased Profitability, Profit Margins, Fixed Income, Database Administration, Databases, Access, SWOT analysis, Business Efficiency, Cost Efficiency, Process Efficiency, Driving Efficiency, Operating Efficiencies, Fleet Management, Logistics, Pivot Tables, V Lookups, Visual Basic, Technical Presentations, Sales Presentations, Microsoft Excel, PowerPoint, SQL, VB.NET, HTML
Education
University of Delaware - Lerner College of Business and Economics 2004 — 2008
Bachelor of Science, Finance
Universidad de Granada 2006 — 2006
Spanish Literature , Spanish Language and Literature
Springleaf Financial Services July 2014 - Present
Power Cork Marketing, LLC May 2014 - Present
National Walleye Tour April 2013 - Present
TruStone Financial August 2013 - July 2014
Capital One 360 April 2011 - July 2013
Capital One 360 January 2013 - May 2013
Capital One 360 April 2012 - October 2012
Capital One 360 March 2008 - March 2011
St. Cloud Downtown Council February 2007 - May 2007
Skills
Customer Experience, Sales Management, Mortgage Lending, Time Management, Project Management, Management, Advertising, Sales, Net Promoter Score, Brand Management, Coaching, Credit Reports, Marketing, Training, Fishing, Banking, Loans
Education
St. Cloud State University 2004 — 2008
Bachelor's, Marketing and Business Law
Capital One January 2015 - Present
Capital One 360 April 2010 - Present
Private Contracting January 2008 - Present
Gardner/Fox Associates, Inc. September 2004 - October 2008
Liberty Personnel Services, Inc. August 2003 - September 2004
Conectiv April 2000 - August 2003
First USA May 1995 - March 2000
Skills
Budgeting, Construction, Compliance, Administration, Contract Negotiation, Change Management, Management, Analysis, Finance
Education
Wilmington University 2003 — 2012
MBA Program, Business
University of Delaware 1999 — 2003
BA, Bachelor of Science
Capital One 360 January 2013 - Present
ING DIRECT July 2012 - January 2013
StarCite August 2009 - October 2012
StarCite April 2008 - August 2009
Tech Data 2004 - 2008
Skills
Vendor Management, Customer Service, Windows, Technical Support, SaaS, Virtualization, Agile Methodologies, Windows Server, Active Directory, Process Improvement, Enterprise Software, System Administration, Change Management, Strategic Planning, ITIL, SharePoint, Data Center, VPN, Netbackup, Scrum, OS X, Disaster Recovery, Integration, Software Documentation, Cisco Call Manager, Troubleshooting, IIS, Training, Remote Desktop, Storage, IT Strategy, Call Center, New Business Development, Call Centers, Cloud Computing
Education
Marco & Associates Inc 2003 — 2003
Microsoft Certified Systems Adminstrator, Information Technology
Rider University 1990 — 1993
BS Chemistry, Chemistry
Vineland High School 1986 — 1989
High School Diploma
Isagenix June 2015 - Present
Capital One October 2013 - Present
Capital One 360 January 2011 - October 2013
ING DIRECT November 2008 - January 2011
Skills
Customer Service, Microsoft Excel, Banking, Outlook, Microsoft Office, Call Centers, PowerPoint, Sales, Loans, Microsoft Word, Financial Services, Data Analysis, Social Media, Visio, Direct Banking, Event Planning, Team Building, Organization &..., Executive Level..., Time Management, Executive Calendar..., Coordination, Administrative..., Leadership
Education
University of Delaware - Lerner College of Business and Economics 2014 — 2017
Master of Business Administration (MBA)
University of Delaware - Lerner College of Business and Economics 2006 — 2010
Finance, Economics
Saint Mark's High School 2002 — 2006
Academic
Capital One 360 May 2012 - Present
John Carney for Congress September 2009 - December 2009
American Political Systems September 2009 - December 2009
Skills
Policy Analysis, Political Science, Public Policy, Economics, Politics, Sales, Love to Cook, Leadership, Mortgage Lending, Mortgage Servicing, Banking, Customer Experience, Retail Banking, Mentoring, Thinking Outside The Box
Education
University of Delaware 2007 — 2011
Bachelor of Arts, Political Science and Economics
Capital One 360 April 2011 - Present
ING DIRECT USA August 2009 - Present
Skills
Banking
Education
Temple University
Capital One November 2014 - Present
Capital One 360 May 2013 - November 2014
Plato's Closet March 2012 - May 2013
NACEL American Village May 2012 - August 2012
Loaf N' Jug August 2011 - May 2012
Skills
Retail, Merchandising, Leadership, Sales, Customer Service, Inventory Management, Retail Sales, Time Management, Strategy
Education
University of Colorado at Colorado Springs 2009 — 2013
Bachelor of Arts (B.A.), International Politics
Vesalius College 2011 — 2011
Study Abroad, International Politics
Capital One 360 April 2013 - Present
Capital One 360 October 2011 - April 2013
Skills
Credit Risk, Credit, Banking, Retail Banking, Financial Risk, Credit Cards, Commercial Banking, Risk Management, AML, Payments, Loan Origination, Mortgage Banking, Fraud
Education
Art Institute of Philadelphia 2008 — 2011
Capital One 360 May 2013 - Present
Houghton College December 2010 - May 2013
Family Video August 2010 - December 2010
Skills
Customer Service, Internet Banking, Sales, Bilingual English-French, Team Leadership, Dependable Team Player, Community Outreach, Volunteering, Soccer, West Africa, Sports Coaching
Education
Crown College 2006 — 2010
Bachelor's degree, Business Administration
JPMorgan Chase & Co. May 2014 - Present
Capital One 360 April 2014 - May 2014
Capital One N.A. (formerly ING DIRECT) September 2010 - April 2014
ING DIRECT January 2010 - September 2010
ING DIRECT June 2007 - January 2010
Chester County Life Magazine 2005 - 2010
Kendal-Crosslands Communities September 2006 - June 2007
Madmarketing Real Estate October 2005 - September 2006
Prudential Fox & Roach Realtors February 1998 - October 2005
Education
University of Delaware
Webmaster Certification
West Chester University of Pennsylvania
Bachelor of Arts (B.A.)