Capital One Services, Inc.

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Capital One Services, Inc. Employees

Employee
Years
Job
Industry
Alexander Keechle Alexander Keechle Dallas, Texas Details
Alexander Keechle's Capital One Services, Inc. Experience 2000 - 2001
Job CEO at Monster Moto
Industry Consumer Goods
Experience
Monster Moto   June 2014 - Present
ACE Cash Express  August 2008 - April 2014
Santander Consumer USA  September 2006 - December 2007
Capital One Auto Finance  2005 - 2006
Capital One Auto Finance  2003 - 2005
Capital One Auto Finance  2001 - 2003
Capital One Services Inc  2000 - 2001
Capital One Services  1999 - 2000
Air Force Office of Special Investigations  1994 - 1999

Skills
Risk Management, Cross-functional Team..., Start-ups, Leadership, Credit, Forecasting, E-commerce, Financial Services, Strategic Planning, Management, Loans, Credit Risk, Product Marketing, Business Planning, Budgets, Credit Cards, Call Centers, New Business Development, Outsourcing, Sales, Analysis, Business Intelligence, CRM, Business Development, Process Improvement, Strategy, Business Analysis, Loan Origination, Strategic Partnerships, Analytics, P&L Management, Strategic Financial..., Team Building, Business Process, Banking, Executive Management, Finance, Financial Modeling, Mergers

Education
University of Texas at Arlington
MBA, Finance

US Air Force Academy   1990 — 1994
BS, Political Science

Olivia Sheridan-Peavy Olivia Sheridan-Peavy Euless, Texas Details
Olivia Sheridan-Peavy's Capital One Services, Inc. Experience October 2001 - September 2002
Job THR Arlington Memorial
Industry Hospital & Health Care
Experience
Texas Health Resources  January 2014 - Present
Domestic Goddess  August 2007 - Present
FedEx  April 2008 - May 2008
Santander Consumer USA Inc.  December 2006 - January 2007
Citifinancial Consumer Finance India Ltd  January 2006 - July 2006
Capital One Auto Finance  September 2003 - December 2005
Capital One Auto Finance  September 2003 - February 2004
Capital One Auto Finance  September 2002 - September 2003
Capital One Services, Inc  October 2001 - September 2002
Humpty Dumpy Day Skool   February 2001 - September 2001

Skills
Customer Service, Call Center, Account Management, Marketing, Outlook, Coaching, Microsoft Excel, Microsoft Word, Team Building, Sales, PowerPoint, Microsoft Office, Training, Banking, Retail, Team Leadership, Negotiation, Call Centers, Finance, Management

Education
The University of Texas at Arlington
Bachelor of Science (BSc), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing

Midlothian High

The University of Texas at Arlington
Bachelor of Business Administration (BBA), Marketing/Finance

Shanti Rivers, PHR Shanti Rivers, PHR Tampa/St. Petersburg, Florida Area Details
Shanti Rivers, PHR's Capital One Services, Inc. Experience July 1999 - May 2004
Job Sr. VP HR Advisor at Citi
Industry Human Resources
Experience
Citi  November 2014 - Present
Citi  July 2012 - October 2014
Citi  May 2011 - August 2012
Citi  February 2009 - May 2011
Citi  March 2005 - February 2009
Citi  May 2004 - March 2005
Capital One Services Inc  July 1999 - May 2004
Capital One Services Inc  July 1999 - June 2000

Skills
Employee Relations, Performance Management, Talent Development, Managing Employees, Full-cycle Recruiting, Talent Management, Recruiting, Management, SDLC, Leadership, Applicant Tracking..., Temporary Placement, Training, Human Resources, College Recruiting, Talent Acquisition, Interviews, Hiring, Personnel Management, Coaching, Onboarding, Policy, Employment Law, Workforce Planning, New Hire Orientations, Employee Engagement, Deferred Compensation, HRIS, Employee Benefits, FMLA, Benefits Administration, Internet Recruiting

Education
University of South Florida   2000 — 2004
Bachelor of Arts, Communication; organizational communication and human persuasion

Nikhil Gupta Nikhil Gupta Greater Philadelphia Area Details
Nikhil Gupta's Capital One Services, Inc. Experience October 1999 - March 2005
Job Head of Analytics, Chase Merchant Services at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase  September 2013 - Present
American Express - Consumer Services   October 2010 - September 2013
American Express International  August 2007 - October 2010
Grail Research, a member of Monitor Group   May 2007 - August 2007
CAPITAL ONE  May 2006 - May 2007
Capital One Bank Europe Plc   March 2005 - May 2006
Capital One Services Inc.  October 1999 - March 2005
Capital One Services Inc.  June 1999 - September 1999

Skills
Predictive Analytics, Customer Acquisition, Channel Marketing, Analytics, Direct Marketing, Customer Experience, Marketing Research, Marketing Science, Brand Awareness, Customer Satisfaction..., Account Acquisition, Marketing Analytics, Multi-channel Marketing, Predictive Modeling, Credit Cards, Market Research, Investment optimization, Cross-channel reporting, Offer strategy..., Business Development, Financial Services, CRM, Leadership, Management, Portfolio Optimization, Segmentation, Customer Satisfaction..., Management Consulting, Strategy, Program Management, Forecasting, Portfolio Management, Marketing, Loyalty Marketing, Product Development, Customer Analysis, Database Marketing, Competitive Analysis, Business Analytics, Loyalty Programs, Customer Insight, Business Analysis, Business Strategy, Consulting, Project Management

Education
Indian Institute of Technology, Delhi   1997 — 1999
MBA, Marketing

Indian Institute of Technology, Roorkee   1993 — 1997
Bachelor of Engineering, Industrial Engineering, Graduated with Honors

Prahalad Thota Prahalad Thota San Francisco Bay Area Details
Prahalad Thota's Capital One Services, Inc. Experience July 2004 - October 2008
Job Senior Vice President, Head of Enterprise Analytics at Wells Fargo
Industry Financial Services
Experience
Wells Fargo  June 2015 - Present
Charles Schwab  April 2013 - May 2015
PayPal  January 2011 - March 2013
PayPal  November 2008 - December 2010
Capital One Services Inc  July 2004 - October 2008
Capital One Services Inc  March 2001 - June 2004
Arthur Andersen  July 1997 - August 1999

Skills
Analytics, Product Management, Pricing, Marketing Strategy, Credit Risk, Segmentation, Predictive Analytics, Business Analytics, SAS, Predictive Modeling, Pricing Strategy, Financial Modeling, Competitive Analysis, Cross-functional Team..., Financial Services, Strategy, Customer Insight, Business Intelligence, Customer Analysis, Business Analysis, Digital Strategy, Risk Management, Product Development, Analysis, E-commerce, Program Management, Mergers & Acquisitions, Product Marketing, Management Consulting, Portfolio Management, Management, Customer Acquisition, P, Valuation

Education
Virginia Polytechnic Institute and State University   1999 — 2000
M.S., Finance

Indian Institute of Management, Bangalore   1995 — 1997
MBA, Finance

Georgia Institute of Technology   1993 — 1994
M.S., Aerospace Engineering

Indian Institute of Technology, Madras   1989 — 1993
B.Tech., Aerospace Engineering

armand akiboh armand akiboh Tampa, Florida Details
armand akiboh's Capital One Services, Inc. Experience August 2000 - December 2004
Job Reconciliation Analyst at Health Plan Services
Industry Hospital & Health Care
Experience
HealthPlan Services  September 2013 - Present
Universal Healthcare  August 2012 - April 2013
WellCare  August 2009 - August 2012
CAPITAL ONE SERVICES, INC  August 2000 - December 2004

Skills
Process Improvement, Policy, Analysis, Management, Training, Cross-functional Team..., Customer Service, Software Documentation, Auditing, Coaching, Research, Medicare, Time Management, Healthcare, Medicaid, Negotiation, Quality Assurance, Business Process, Strategic Planning, Team Building, Leadership, Call Centers

Education
Maryville College   1993 — 1997
Bachelor of Arts, Computer Science/Business

Scott Garber Scott Garber Richmond, Virginia Area Details
Scott Garber's Capital One Services, Inc. Experience 2001 - 2003
Job North American Digital Marketing Leader DuPont Protection Technologies
Industry Internet
Experience
DuPont  August 2013 - Present
West Cary Group  February 2012 - August 2013
GCS  January 2010 - March 2012
WSI of Richmond   2006 - 2010
GCS  2003 - 2006
Capital One Services Inc.  2001 - 2003
Capital One  1999 - 2001
Capital One  1998 - 1999
Capital One  1995 - 1998
Signet Bank  1993 - 1995

Skills
Email Marketing, Digital Marketing, Marketing Strategy, E-commerce, Web Project Management, SEO, Project Management, Integrated Marketing, Management, Vendor Management, SEM, Online Marketing, Social Media Marketing, CRM, Marketing, Software Project..., Marketing Automation, Eloqua, Content Management, Content Strategy, Global Marketing, Software Product..., Mobile Applications

Education
James Madison University   2001 — 2002
BBA, Computer Information Systems 2nd Major

James Madison University   1986 — 1990
BBA, Accounting

Vijay Mooka Vijay Mooka Richmond, Virginia Area Details
Vijay Mooka's Capital One Services, Inc. Experience 2002 - Present
Job DBA at Capital One
Industry Information Technology and Services
Experience
Capital One  Peoplesoft/Oracle/DBACapitalOne2002 - Present
Capital One Services, Inc.   2002 - Present

Education
Annamalai University   1984 — 1987
MBA, Marketing Research & Advertising

John Mulligan John Mulligan Richmond, Virginia Area Details
John Mulligan's Capital One Services, Inc. Experience August 2005 - Present
Job Agile Coach/Scrum Master at Capital One Commercial IT
Industry Financial Services
Experience
Capital One Commercial IT   December 1995 - Present
CPR - Cell Phone Repair  November 2014 - Present
Capital One Services, Inc.   August 2005 - Present
804 Agile   October 2013 - December 2013
U.S. Navy   May 1985 - December 1995

Skills
People Management, Agile Project Management, User-centered Design, Project Planning, Systems Analysis, Cross-functional Team..., Technical Leadership, Strategic Leadership, Scrum, Digital Innovation, Biomedical Engineering, Nuclear Engineering, Web Design, Digital Photography, Social Media, Management, Change Management, IT Strategy, E-commerce, Product Management, Leadership, Agile Methodologies, IT Management, Credit Cards, Business Analysis, Program Management, SDLC, Strategy, Project Portfolio..., Banking, Analytics, PMP, Vendor Management, Portfolio Management, Analysis, PMO, Business Process..., Requirements Gathering, Requirements Analysis, Software Project..., Enterprise Architecture, Business Process, Digital Marketing, People Development, Inspiring People, Team Leadership, Leadership Development, Enterprise Software, Operations Management, Process Improvement

Education
University of Richmond - Robins School of Business   1997 — 2000
MBA, Business

Naval Postgraduate School   1989 — 1991
MS, Applied Science

University of Southern California   1981 — 1985
BS, Biomedical Engineering

Rolling Hills High School   1977 — 1981
High School Diploma

Glenda Heard Glenda Heard United States Details
Glenda Heard's Capital One Services, Inc. Experience August 1996 - April 1997
Job
Industry Retail
Experience
U-Haul International, Inc  May 2007 - Present
Argosy University SHRM   2011 - 2011
The St. Petersburg Times  May 2006 - July 2006
Global Data Management, Inc   October 2005 - October 2005
Hillsborough County Public Schools Parent Education Center   August 1997 - March 1998
Capital One Services, Inc  August 1996 - April 1997
Time Customer Service, Inc  August 1995 - July 1996
State of Florida  August 1993 - July 1995
City of Newport News  February 1990 - March 1993
New Hampton Inc   October 1989 - January 1990

Education
Argosy University
Psychology; Industrial Organizational Psychology

Jacksonville Theological Seminary
Religious Psychology

Smithfield High School
Certificate, Data Processing

Tidewater Community College
Data Processing

Amy Macchiarola Amy Macchiarola Tampa/St. Petersburg, Florida Area Details
Amy Macchiarola's Capital One Services, Inc. Experience December 2000 - February 2003
Job IT Project Management/Consultant
Industry Telecommunications
Experience
Syniverse Technologies  2012 - Present
AMYMACC Inc.   October 2007 - September 2013
Handled With Care Custom Stationery   April 2002 - September 2013
American Association of Motor Vehicle Administrators  October 2007 - September 2009
David Summers PA/ReMax Realty   January 2006 - January 2008
Capital One Services, Inc  December 2000 - February 2003
IBM Global Services / AT&T Data and Internet Services   January 1999 - December 2000
IBM/AT&T   December 1994 - January 1999

Skills
Project Management, Process Improvement, Team Leadership, Program Management, Telecommunications, Cross-functional Team..., Strategy, Management, Training, SDLC, PMP, Business Process..., Data Center, Product Management, Vendor Management, IT Management, Integration, Business Process

Education
University of South Florida   1991 — 1994
BS, Management Information Science

Chamberlain High School
Class of 90

Lynn Woychik Lynn Woychik Richmond, Virginia Area Details
Lynn Woychik's Capital One Services, Inc. Experience 2008 - April 2010
Job Manager, US Card Credit Bureau Management Team
Industry Consumer Services
Experience
Capital One  October 2013 - Present
Capital One  January 2012 - October 2013
Capital One  December 2009 - December 2011
Capital One Services, Inc  2008 - April 2010
Circuit City Stores, Inc  November 2006 - November 2007
Circuit City  2006 - 2007
Capital One  July 2000 - October 2006

Skills
Vendor Management, Management, Call Center, Process Improvement, Risk Management, Strategic Partnerships, Call Centers, Change Management, Leadership, Training, Banking, Business Process..., Credit Cards, Customer Experience, Performance Management

Education
University of Richmond   1977 — 1981
Bachelor of Arts (B.A.), Psychology

Giri Tatavarti Giri Tatavarti San Francisco Bay Area Details
Giri Tatavarti's Capital One Services, Inc. Experience 1997 - 2004
Job Financial Services Product and P/L Executive
Industry Financial Services
Experience
CenturyLink Cognilytics  2013 - Present
Environmental Volunteers  2013 - Present
Visa  2011 - 2012
HSBC  2010 - 2011
HSBC  2006 - 2010
HSBC  2005 - 2006
Capital One Services, Inc  1997 - 2004
Bell South  1995 - 1997
SABRE Decision Technologies  1995 - 1995

Skills
Strategy, Analytics, Product Management, Marketing Strategy, Credit Cards, Multi-channel Marketing, Direct Mail, Loyalty Programs, Customer Lifecycle..., Segmentation, Financial Services, Business Development, Management, Portfolio Management, Payments, Market Research, P&L Management, Product Development, Analysis, Product Marketing, Technology Consolidation, Finance, Marketing, Brand Management, Mobile Payments, Contract Management

Education
University of Pennsylvania - The Wharton School   2002 — 2004
MBA, Finance

University of Missouri-Rolla   1992 — 1994
MS, Electrical Engineering

Jawaharlal Nehru Technological University   1988 — 1992
B.S, Electrical Engineering

Brad Jiulianti Brad Jiulianti Richmond, Virginia Area Details
Brad Jiulianti's Capital One Services, Inc. Experience January 2007 - October 2011
Job Managing Vice President at Capital One
Industry Financial Services
Experience
Capital One  July 2013 - Present
Capital One Financial  October 2011 - July 2013
Capital One Services, Inc.   January 2007 - October 2011
Capital One  2004 - 2006
Capital One  2001 - 2003
Capital One  1998 - 2001

Skills
Analytics, Credit Risk, Database Marketing, P&L Management, Marketing Communications, Leadership, Team Leadership, Product Development, Leadership Development, Small Business Lending, Small Business Marketing, Cash Flow Management, Product Management, Credit Cards, Debt Collection, Risk Management, Operations Management, Business Analysis, Segmentation, Predictive Analytics, Management, Financial Services, Banking, Predictive Modeling, Strategy, Project Management

Education
University of Pennsylvania - The Wharton School   2007 — 2009
Master of Business Administration (MBA), 2009

University of Kentucky   1994 — 1998
BS, Mathematics

Rasheeda Matthews Rasheeda Matthews Richmond, Virginia Area Details
Rasheeda Matthews's Capital One Services, Inc. Experience October 2007 - November 2010
Job Head of Digital Supplier Management
Industry Financial Services
Experience
Capital One  October 2013 - Present
Capital One  December 2012 - October 2013
Capital One  November 2010 - December 2012
Capital One Services, Inc.   October 2007 - November 2010
The Matthias Group, LLC   2004 - 2010
Capital One  December 2005 - October 2007
Capital One Services, Inc.   July 2004 - December 2005
US Court of Appeals for the 4th Circuit   August 2002 - August 2003

Skills
Leadership, Management, Strategy, Coaching, Negotiation, Relationship Management, Cross-functional Team..., Contract Management, Vendor Management

Education
Spelman College
BA, English (sociology minor)

University of Michigan Law School
J.D., Law

Becca Rosner Becca Rosner Richmond, Virginia Area Details
Becca Rosner's Capital One Services, Inc. Experience May 2010 - August 2011
Job
Industry Financial Services
Experience
Capital One  February 2014 - Present
Capital One  August 2011 - Present
Zo-Phy Studios   October 2007 - Present
Capital One Services, Inc.   May 2010 - August 2011
Capital One  November 2008 - April 2010
Capital One Services, Inc.   October 2006 - November 2008
Capital One Services, Inc.   June 2005 - October 2006
Capital One Services, Inc.   November 1999 - June 2005
Hunton & WIlliams  March 1996 - July 1999

Skills
Process Management, Project Management, Cross-functional Team..., Credit Cards, Vendor Management, Customer Experience, Risk Management, Process Improvement, Analytics, Business Analysis, Program Management, Financial Services, Project Portfolio..., Product Management, Change Management, Agile Project Management, Strategic Planning, Segmentation, Online Advertising, Customer Acquisition, Management, Start-ups

Education
The George Washington University - School of Business   2007 — 2009
Masters Certificate

Roanoke College   1992 — 1996
BA

Dr. Amit Kakkad Dr. Amit Kakkad San Diego, California Details
Dr. Amit Kakkad's Capital One Services, Inc. Experience 2001 - 2002
Job
Industry Research
Experience
University of San Diego  August 2012 - Present
Ducane HA   September 2009 - July 2012
Zebra HA   September 2007 - July 2012
Veritas Prep  April 2006 - July 2012
Viteos  2003 - 2005
eClerx  2002 - 2003
Capital One Services Inc  2001 - 2002
Lucent Technologies - Bell Labs  2000 - 2001
Larsen & Toubro Limited  July 1997 - July 1998

Skills
Strategy, Management Consulting, Management, Analysis, Competitive Analysis, Business Development, Program Management, Entrepreneurship, Business Strategy, Start-ups, Operations Management, Strategic Planning, Project Management, Business Analysis, Change Management, CRM, Product Development

Education
London Business School   2007 — 2012
PhD

London Business School   2005 — 2007
MRes

Rollins College - Crummer Graduate School of Business   1998 — 2000
MBA

Dharmsinh Desai Institute of Technology   1993 — 1997
Bachelor of Engineering

Deborah Lingon Deborah Lingon Richmond, Virginia Area Details
Deborah Lingon's Capital One Services, Inc. Experience 2005 - 2006
Job Consultant at Markel Corporation
Industry Management Consulting
Experience
Markel Corporation  June 2014 - Present
Capital One  2011 - June 2014
Capital One Financial Services  2008 - 2011
CapitalOne  2006 - 2008
Capital One Services, Inc.   2005 - 2006
Capital One  2002 - 2005
Metro Information Systems  1997 - 2002

Skills
Coaching, Agile Methodologies, PMO, Facilitation, Program Management, Project Management, Vendor Management, Project Portfolio..., Agile Project Management, Workday, Scrum, PMP, SDLC, Process Improvement, Integration, Business Analysis, IT Management, Management, Project Delivery, Team Management, IT Strategy, Facilitations

Education
Longwood University
BS, History

Anthum Deal Anthum Deal Springfield, Missouri Area Details
Anthum Deal's Capital One Services, Inc. Experience 1999 - 2001
Job Manager/Partner at DF Investments,LLC
Industry Real Estate
Experience
DF Investments,LLC   July 2008 - Present
The Wellness Provider Network   December 2009 - October 2011
Ollis and Co   May 2007 - December 2009
Plus One  May 2005 - April 2007
Plus One Fitness Management   July 2003 - May 2005
Capital One Services, Inc.   1999 - 2001

Skills
Health Promotion, Strength Training, Wellness, Employee Wellness, Personal Training, Fitness Training, Wellness Coaching, Health Education, Weight Management, Nutritional Counseling

Education
University of Central Missouri   1990 — 1995

Bob Sanderson Bob Sanderson Washington D.C. Metro Area Details
Bob Sanderson's Capital One Services, Inc. Experience 2003 - 2005
Job Business Operations Executive
Industry Management Consulting
Experience
Unisys Corporation  2012 - Present
Booz Allen Hamilton  2009 - 2012
Booz Allen Hamilton  2005 - 2009
Capital One Services, Inc.   2003 - 2005
Aether Systems, Inc.   2000 - 2003
docHarbor, Inc.   1999 - 2000
Company Entier   1996 - 1999
Wyeth  1992 - 1996

Skills
Management Consulting, Client Relationship..., Thought Leadership, Change Management, IT Strategy, Strategic Planning, Enterprise Architecture, Business Process..., Project Portfolio..., Governance, Knowledge Management, Business Management, Program Management, Budget Management, New Business Development, Proposal Management, Management, Strategy

Education
Rensselaer Polytechnic Institute
MBA, Management

US Naval Academy
BS, Marine Engineering

Gary Saxena Gary Saxena Richmond, Virginia Area Details
Gary Saxena's Capital One Services, Inc. Experience September 2010 - Present
Job Experienced Operations Leader and Lean Six Sigma Practitioner
Industry Financial Services
Experience
Capital One Services Inc  September 2010 - Present
Capital One Services Inc  April 2006 - September 2010
Echo Engineering & Production Supplies, Inc.   July 2003 - March 2006
Sify  September 1999 - May 2001
Polaris Financial Technology Limited  August 1998 - September 1999

Skills
Lean Six Sigma, Credit card operations, Quality Assurance, Program Management, Business Analysis, Process Engineering, Operations Management, Collections, Recoveries, Six Sigma, Lean Operations

Education
Purdue University - Krannert School of Management   2001 — 2003
MBA, Operations, Finance

Institute of Management Technology, Ghaziabad   1996 — 1998
PGDBM, Marketing

Kumaun University   1992 — 1996
BE, Electronics & Communication

La Martiniere College   1989 — 1991
ISc, Maths, Physics, Chemistry

St Mary's Convent High School   1979 — 1989
ICSE

Inette Dishler Inette Dishler San Francisco Bay Area Details
Inette Dishler's Capital One Services, Inc. Experience January 1995 - January 2000
Job Sr. Talent and Organizational Consultant
Industry Higher Education
Experience
University of California Berkeley  November 2000 - Present
Capital One Services, Inc  January 1995 - January 2000
National Louis University  1993 - 2000
Capital One  January 1996 - January 1998
Capital One  January 1995 - January 1996
University of South Florida  January 1988 - January 1993

Skills
Facilitation, Training & Development, Leadership Development, Supervisor and Manager..., Program and Project..., Presentations, Curriculum Development, Change Management, Retreat Planning and..., Diversity Training, Strategic Planning, Career Development, Program Management, Organizational..., Staff Development, Public Speaking, Leadership, Management, Program Development, Workshop Facilitation, Training, Teaching, Coaching, Facilitators, Employee Training, Talent Management, Adult Education, Human Resources, Higher Education

Education
Florida State University   1980 — 1981
M.S., Higher Education Administration

Illinois State University   1976 — 1979
B.S., Speech Communication

Christian Moore Christian Moore Tampa, Florida Details
Christian Moore's Capital One Services, Inc. Experience 1998 - 2004
Job Call Center Operations at Humana DMS
Industry Consumer Services
Experience
Humana DMS   2011 - Present
Expert Marketing LLC  2010 - 2011
One Touch Direct  2008 - 2010
Tom Moore Air   2005 - 2008
Collegiate Funding Services  2004 - 2005
Capital One Services, Inc.   1998 - 2004

Skills
Operations Management, Call Center, Workforce Management, Vendor Management, Team Building, Customer Satisfaction, Customer Retention, Strategic Planning, Customer Service, Process Improvement, Coaching, Leadership, Account Management, Sales, Forecasting, Microsoft Office, Performance Management, Training, Management, Sales Management, Cross-functional Team..., Negotiation, Budgets, Team Leadership, Recruiting, Call Centers, CRM, Business Analysis, Business Development, Sales Operations, Outsourcing, Insurance, Program Management, Customer Experience, Salesforce.com, Business Process..., Analysis, Change Management, Strategy, Leadership Development, Employee Training, Project Management, P&L Management, Human Resources, Call Center Development, Lead Generation, Direct Sales, Telemarketing, BPO, Contact Centers

Education
University of Miami - School of Business   2001 — 2003
MBA, Management

The George Washington University
CAPM, Project Management

University of Florida   1990 — 1995
B.S., Economics

James McFadden James McFadden Richmond, Virginia Area Details
James McFadden's Capital One Services, Inc. Experience 2007 - Present
Job VP at Capital One
Industry Banking
Experience
Capital One  April 2007 - Present
Capital One Services, Inc.   2007 - Present
Bank of America  January 2006 - February 2007
MBNA America  2003 - 2006
MBNA  2003 - 2006

Education
Drexel University   1974 — 1977
MBS, Finance

Villanova University   1971 — 1973

Yuhong Cheng Yuhong Cheng Richmond, Virginia Area Details
Yuhong Cheng's Capital One Services, Inc. Experience 2004 - June 2007
Job Stay Home Mom/Wife at Home
Industry Financial Services
Experience
Home  May 2012 - Present
Capital One  March 2009 - May 2012
Capital One FSB   June 2007 - March 2009
Capital One Services, Inc.   2004 - June 2007
Capital One  March 2000 - February 2004

Skills
SDLC, ETL, Business Analysis

Education
James Madison University   1998 — 1999
Master, Computer Science

University of Science and Technology of China   1995 — 1997
Operation Research

University of Science and Technology of China   1991 — 1995
Bachelor, Electronic Engineering

Eric Grover, CUA Eric Grover, CUA Washington, District Of Columbia Details
Eric Grover, CUA's Capital One Services, Inc. Experience August 2004 - January 2010
Job User Experience Program Development Analyst at Consumer Financial Protection Bureau (CFPB)
Industry Government Relations
Experience
Consumer Financial Protection Bureau (CFPB)   Strategy and Product Development AnalystConsumer Financial Protection BureauMarch 2012 - Present
Consumer Financial Protection Bureau (CFPB)   April 2011 - February 2012
PrecisionIR Group  July 2010 - December 2010
Capital One Services, Inc.   August 2004 - January 2010
Capital One  September 2000 - August 2004
Ernst & Young  September 1999 - August 2000
J. Walter Thompson  August 1997 - September 1998
The Core Partnership   February 1997 - August 1997

Skills
Direct Marketing, Creative Direction, Marketing, CRM, Leadership, Management, Account Management, Direct Mail, Project Management, Customer Acquisition, Financial Services, Marketing Communications, Email Marketing, Strategy, Brand Development, Product Development, Digital Marketing, Market Research

Education
Penn State University   1995 — 1999
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication

Manchester Business School   1997 — 1998
Letters of, International Marketing/Communications

Jenny Larus Jenny Larus Richmond, Virginia Area Details
Jenny Larus's Capital One Services, Inc. Experience 2001 - 2004
Job Successful, progressive and diversified management professional.
Industry Marketing and Advertising
Experience
Jewish Family Services  December 2013 - Present
Personal Hiatus   2010 - 2012
Volunteerism  2008 - 2010
MeadWestvaco  2007 - 2008
Virginia Information Technologies AgencyVirginia Information Technologies Agency   2005 - 2007
Capital One Services, Inc.   2001 - 2004
Circuit City Stores  January 1995 - January 2001
Wheat First Butcher Singer  1990 - 1995

Skills
Strategic Planning, Negotiation, Business Strategy, Supply Chain Management, Program Management, Team Building, Marketing, Management, Retail, Analysis, Strategy, Leadership, Cross-functional Team..., Project Management, Pricing

Education
Virginia Commonwealth University   2004 — 2005
Masters Cert, Non-profit Management

The University of Georgia   1984 — 1988
Bachelor of Arts (B.A.), English Language and Literature, General

Saint Catherine's School   1980 — 1984
Diploma, English

University of Richmond
Masters, English

Université Laval

Michele Campbell Michele Campbell Washington D.C. Metro Area Details
Michele Campbell's Capital One Services, Inc. Experience 1999 - 2000
Job Sr. Marketing Manager
Industry Oil & Energy
Experience
PointLogic Energy, an OPIS Company   January 2015 - Present
OPIS, a division of UCG   2013 - Present
CCMI, a division of UCG   2004 - 2013
The ASCII Group  2003 - 2004
Primedia, Inc.   2001 - 2003
Aspen Publishers  2001 - 2001
Aspen Publishers  2000 - 2001
Capital One Services, Inc.   1999 - 2000
Project WILD   1994 - 1999

Skills
Product Marketing, Lead Generation, Email Marketing, Direct Mail, Renewals, Subscription, SEO, Online Marketing, Copywriting, Event Marketing, Webinars, Website Management, Web Content Management, Event Planning, Marketing Communications, Marketing Strategy, B2B Marketing, Social Media Marketing, Editing, Newsletters, Strategic Partnerships, Management, Marketing Management

Education
St. Mary's College of Maryland   1987 — 1991
B.A., Political Science, Public Policy Studies

Morris Thompson Morris Thompson Richmond, Virginia Area Details
Morris Thompson's Capital One Services, Inc. Experience 2001 - Present
Job Vice President Regulatory Relations at Capital One
Industry Financial Services
Experience
Capital One  May 2001 - Present
Capital One Services, Inc.   2001 - Present
KPMG, LLP  1995 - Present
Office of Thrift Supervision  1986 - 1995

Education
Cleveland State University   1978 — 1984

Vincent Mahase Vincent Mahase Richmond, Virginia Area Details
Vincent Mahase's Capital One Services, Inc. Experience January 2005 - June 2011
Job Director, Strategic Risk Associates, LLC.
Industry Financial Services
Experience
Strategic Risk Associates  August 2014 - Present
Capital One  July 2011 - July 2014
Capital One Services, Inc.   January 2005 - June 2011
Virgninia Commonwealth University   2007 - 2009
Capital One Services, Inc  December 2003 - January 2005
Capital One Services, Inc.   2001 - November 2003
Capital One  June 1999 - December 2001
Capital One  April 1997 - June 1999
Caribbean Economic Community and Common Market Secretariat   January 1990 - December 1992
Government of Guyana   July 1981 - September 1982

Skills
Credit, Financial Services, Business Analysis, Credit Risk, Vendor Management, Training, PMO, Business Process..., Analytics, Risk Management, Banking, Management, Financial Risk, Program Management, Process Improvement

Education
University of London International Programmes   2012 — 2015
Master’s Degree

Virginia Commonwealth University   2004 — 2009
Master’s Degree

University of Wisconsin-Madison - School of Business   2006 — 2007
BAI Post-Graduate Diploma

The George Washington University - School of Business   1998 — 2000
Masters Certificate

Louisiana State University and Agricultural and Mechanical College   1984 — 1987
Master of Science (M.Sc.)

Jason Karnes Jason Karnes San Francisco Bay Area Details
Jason Karnes's Capital One Services, Inc. Experience 2001 - 2004
Job VMware Staff Solutions Architect
Industry Information Technology and Services
Experience
VMware  July 2010 - Present
Cloud Path LLC   January 2009 - December 2012
Cloud Drop Consulting   April 2007 - December 2012
Configuration Management, Inc  December 2007 - September 2009
CompuCom Systems  December 2004 - April 2007
Ameriprise Financial  2006 - 2007
Capital One Financial Services  2001 - 2004
Capital One Services Inc  2001 - 2004
Capital One  2001 - 2004
Radford University  1999 - 2000

Skills
Disaster Recovery, Enterprise Software, Computer Security, Cloud Computing, Leadership, Data Center, Storage, VMware, Security, Virtualization, TCP/IP, Networking, vSphere, Unix, Enterprise Architecture, SDLC, IT Strategy, Architectures, Infrastructure, Vendor Management, Architecture, Consulting, Hardware, Strategy, Professional Services, SaaS, Integration

Education
Radford University   1995 — 1998
Bachelor of Science (B.S.), Computer Science

Joy Jump Joy Jump Washington, District Of Columbia Details
Joy Jump's Capital One Services, Inc. Experience January 2000 - January 2004
Job Conferences, Council of Independent Colleges
Industry Nonprofit Organization Management
Experience
Council of Independent Colleges  May 2011 - Present
Irrigation Association  August 2009 - May 2011
Association of Children's Museums  June 2008 - June 2009
Print Buyers Online.com   May 2007 - July 2008
ATIS  2004 - 2007
Capital One Services, Inc  January 2000 - January 2004
Liz Robbins Associates  January 1999 - January 2000
SkyView World Media  January 1997 - January 1999

Education
University of Illinois at Urbana-Champaign   1991 — 1996
Forestry

University of Illinois at Urbana-Champaign
B.S, Forestry; Natural Resources and Environmental Science

The George Washington University

Jennifer Taratsas, SPHR Jennifer Taratsas, SPHR Richmond, Virginia Area Details
Jennifer Taratsas, SPHR's Capital One Services, Inc. Experience September 2006 - March 2007
Job Senior Human Resources Manager at Capital One
Industry Human Resources
Experience
Capital One  February 2015 - Present
Capital One  June 2010 - January 2015
Psychological Consultants, Inc.   2007 - June 2010
Capital One Services, Inc.   September 2006 - March 2007
Capital One Services, Inc.   September 2004 - September 2006
Capital One Services, Inc.   October 2000 - September 2004
Capital One Services, Inc.   February 1999 - October 2000
Circuit City Stores, Inc.   May 1998 - February 1999
Circuit City Stores, Inc.   July 1996 - May 1998
Quorum Litigation Services  1992 - 1996

Skills
Recruiting, Performance Management, Employee Relations, Succession Planning, Employee Benefits, Process Management, Associate Development, Executive Development, Leadership, Vendor Management, Change Management, Employee Engagement

Education
University of Minnesota - Carlson School of Management   1990 — 1992
Master's courework in Industrial Relations

University of Minnesota-Twin Cities   1985 — 1989
B.A., Psychology

Chris Cejas Chris Cejas Washington D.C. Metro Area Details
Chris Cejas's Capital One Services, Inc. Experience 2006 - November 2014
Job Assistant General Counsel at Capital One
Industry Banking
Experience
Capital One  May 2006 - November 2014
Capital One Services, Inc.   2006 - November 2014
Capital One Services, Inc.   2006 - November 2014
Nextel  2003 - 2005
Steel Hector & Davis LLP  1997 - 2000
Judge Hoeveler   1995 - 1995

Skills
Corporate Governance, Corporate Law, Mergers & Acquisitions, Due Diligence, Privacy Law, Legal Writing, Financial Services, Contract Negotiation, Legal Research, Joint Ventures, Banking

Education
Fordham University School of Law   1994 — 1997
Doctor of Law (JD)

University of Michigan   1990 — 1994
Bachelor of Science (BS), Political Science and Government

Teresa Mancini Teresa Mancini Washington D.C. Metro Area Details
Teresa Mancini's Capital One Services, Inc. Experience 2000 - 2002
Job Director, Program Operations Services at Development & Training Services, Inc. (dTS)
Industry International Trade and Development
Experience
Development & Training Services, Inc. (dTS)   March 2012 - Present
FHI Development 360   2011 - March 2012
Academy for Educational Development  2009 - November 2011
Academy for Educational Development  2007 - 2009
Academy for Educational Development  2005 - 2007
Academy for Educational Development  2004 - 2005
Academy for Educational Development  2003 - 2004
Capital One Services, Inc  2000 - 2002
Capital One  1998 - 2000

Skills
International..., Capacity Building, NGOs, Proposal Writing, Program Evaluation, Program Development, Africa, International Relations, Program Management, Policy Analysis, Nonprofits, Grants, Start-ups, Community Development, Finance, Non-profits, Policy

Education
James Madison University   1993 — 1997

Michael Shutterly Michael Shutterly Richmond, Virginia Area Details
Michael Shutterly's Capital One Services, Inc. Experience 2009 - August 2013
Job Banking Legal/Regulatory Compliance Professional
Industry Financial Services
Experience
retired Bank Compliance Risk Management   2011 - 2014
retired Bank Compliance Risk Management   2011 - 2014
retired Bank Compliance Risk Management   2011 - 2014
Capital One Services, Inc.   2009 - August 2013
Capital One  1995 - 2008
The Money Store Investment Corporation  1994 - 1995
Bank of America  1985 - 1994

Skills
AML, Risk Management, Business Strategy, Financial Services, Credit

Education
Boston University
Juris Doctor (J.D.)

University of Pennsylvania
Bachelor's degree, Physiological Psychology/Psychobiology

Jay Chicklo Jay Chicklo Richmond, Virginia Area Details
Jay Chicklo's Capital One Services, Inc. Experience December 2006 - May 2008
Job Compliance Manager at Capital One
Industry Financial Services
Experience
Capital One  September 2008 - Present
Capital One Services Inc.  December 2006 - May 2008
Capital One Services Inc.  January 2003 - December 2006
Capital One Services Inc.  January 1999 - December 2003

Skills
Process Improvement, Cross-functional Team..., Policy, Strategic Planning, Business Analysis, Contract Negotiation, Leadership, Product Development, Vendor Management, PCI DSS, Management, Sourcing, Risk Management, Project Management, Financial Services, Business Process..., Program Management, Information Technology, Strategy, IT Strategy

Education
James Madison University   1985 — 1990

Joe Bettinger Joe Bettinger Portland, Oregon Area Details
Joe Bettinger's Capital One Services, Inc. Experience 2000 - 2004
Job Director, New Client Implementations at Fiserv
Industry Financial Services
Experience
Fiserv  June 2012 - Present
Genesis Financial Solutions  July 2007 - June 2012
Knowledge Network International   2007 - 2007
Euro RSCG 4D Discovery   2005 - 2006
Capital One Services, Inc.   2000 - 2004
GE Financial Assurance (Genworth)   1999 - 2000
GE Capital Finance Australia   1996 - 1999
GE Capital Consumer Card Co.   1991 - 1996
GE Capital Consumer Card Co.   1989 - 1991
GE Capital Consumer Card Co.   1988 - 1989

Education
The Ohio State University
B.S., Business Administration

The Ohio State University
B.A., German