CareFirst BlueCross BlueShield
Industry: Company
DescriptionCEO: Brian D. Pieninck (1 Jul 2018–) Headquarters: Maryland, United States Executive vice president: Daniel Winn Chief medical officer: Daniel Winn Subsidiaries: CareFirst of Maryland, Inc., VPs: Meryl Burgin (EVP, General Counsel and Corporate Secretary),
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CareFirst BlueCross BlueShield Employees
Cigna September 2010 - Present
CareFirst BlueCross BlueShield January 2010 - April 2010
BlueCross BlueShield of Tennessee October 1993 - September 2009
Education
The University of Tennessee at Chattanooga 2002 — 2005
Bachelor's Degree, Human Resources Management/Personnel Administration, General
The University of Tennessee at Chattanooga 2002 — 2005
Bachelor's Degree, Business Administration and Management, General
Cigna July 2015 - Present
Hughes RiskApps September 2014 - December 2014
Towers Watson July 2012 - May 2014
Towers Watson July 2011 - December 2012
Towers Watson February 2009 - June 2011
CareFirst BlueCross BlueShield June 2008 - December 2008
Skills
Actuarial Science, Leadership, Healthcare Management, Pensions, Actuarial Consulting, Project Management, Data Analysis, Strategic Planning, Microsoft Office, Financial Analysis, Financial Reporting, Financial Forecasting, Pricing, Actuaries, Entrepreneurship, Business Strategy, Finance, Financial Modeling, Microsoft Excel, Analysis
Education
Babson College - Franklin W. Olin Graduate School of Business 2014 — 2015
Master of Business Administration (M.B.A.), HealthCare, Finance and Entrepreneurship
Towson University 2004 — 2008
Bachelor of Science (BS), Mathematics and Economics concentration in Actuarial Science and Risk Management
Riara Springs High School 2000 — 2003
High School, Mathematics and Sciences
CareFirst BlueCross BlueShield July 1985 - Present
Skills
Health Insurance, Insurance, Consultative Selling, Account Management, Mentoring, HIPAA, Analysis, Health Savings Accounts, Selling, Healthcare
Education
Towson University 1981 — 1984
Bachlor of Science, Psychology
CareFirst BlueCross BlueShield July 2009 - Present
Lotus April 2006 - July 2009
Kelly and Associates Insurance Group August 2004 - April 2006
Aon Consulting June 2000 - August 2004
Skills
Employee Benefits, Health Insurance, Insurance, Benefits Administration, Budgets, Disability Insurance, Underwriting, Life Insurance, Strategic Planning, Account Management, Brokers, Claim, Analysis, 401k, Healthcare, Employee Relations, Customer Service, Consulting, Human Resources, Health Savings Accounts, Team Building, New Business Development, Sales, Forecasting, Performance Management, Long-term Care, Workers Compensation, Managed Care
Education
Towson University 1993 — 1997
BS, Healthcare Management
Anne Arundel Medical Center March 2014 - Present
CareFirst BlueCross BlueShield October 2011 - March 2014
Sentara Healthcare November 2005 - October 2011
STG Inc. 2003 - 2005
Apex Systems July 2002 - July 2003
Volt April 2002 - July 2002
Sapphire Technology April 1997 - April 2002
Severn Companies April 1996 - April 1997
Marriott International April 1992 - April 1996
US Army 1987 - 1995
Skills
AIX, Caché Systems Manager, HP-UX, Unix, Disaster Recovery, Linux, Servers, Storage Area Networks, Shell Scripting, SAN, Databases, Operating Systems, HP, IBM AIX, Cluster, Oracle, NetApp, Integration, System Administration, Storage, Networking, Performance Tuning, Infrastructure, Enterprise Software, Technical Support, Data Migration
Education
The University of Texas at El Paso 1985 — 1987
Long and Foster Real Estate April 2015 - Present
Kircher Consulting Services, LLC June 2013 - December 2014
Signature Consulting Group February 2013 - June 2013
Signature Consulting Group April 2012 - February 2013
CareFirst BlueCross BlueShield March 2010 - December 2011
CareFirst BlueCross BlueShield March 2004 - March 2010
CareFirst BlueCross BlueShield May 2004 - March 2005
IBM July 2003 - May 2004
PwC 2001 - 2003
Agency Services, Inc. 1997 - 2001
Skills
Management Consulting, Program Management, Certified Project..., PMO Governance, Resource Management, Issues Management, Risk Management, Underwriting, Rating, Healthcare Technology, PMO, Health Insurance, PMP, Staff Mentoring, Strategic Planning, Critical Thinking, Medical Technology, Leadership, Project Management, Vendor Management, Change Management, Requirements Gathering, Budgets, Insurance, Proposal Writing, Integration, Team Building, Healthcare Information..., SDLC, Management, Business Analysis, Business Process, Quality Management, Strategy, Business Process..., Process Improvement, Healthcare, Enterprise Architecture, MS Project, SharePoint, Requirements Analysis, CRM, Cross-functional Team..., IT Strategy, Policy, Testing, Training, Business Intelligence, Visio, Public Relations
Education
The Johns Hopkins University - Carey Business School 1995 — 1999
Masters, Business
Towson University 1976 — 1978
BS, Biology
Chesapeake Community College 1973 — 1975
AA, General Studies
3B's Consulting Group 2015 - Present
CareFirst BlueCross BlueShield 2011 - Present
Annapolis Triathlon Club 2014 - Present
Annapolis Triathlon Club 2013 - 2014
Annapolis Triathlon Club 2012 - 2013
Incapsulate 2010 - 2011
ICMS / TD Ameritrade 2009 - 2010
T. Rowe Price 1998 - 2009
SRA International 1997 - 1998
John J. McMullen Associates 1996 - 1997
Skills
Business Continuity, ETL, Data Center, SDLC, Knowledge Management, Leadership, Master Data Management, Project Management, Staff Development, Agile Methodologies, Scrum, Certified Scrum Master..., Business Analysis, Process Improvement, Data Analytics, Requirements Gathering, Software Development, Analysis, Integration, SQL, Requirements Analysis, JavaScript, Systems Analysis, Program Management, Vendor Management, Business Intelligence, Databases, Business Process..., Business Process, Testing, Quality Assurance, Cross-functional Team..., Cloud Computing, Web Applications, Security, IT Solutions, Strategy, Coaching / Mentoring, Visio, Enterprise Architecture, Software Project...
Education
The Johns Hopkins University - Carey Business School 1996 — 2001
MBA, Electronic Business
University of Maryland Baltimore County 1988 — 1993
BSE, Mechanical Engineering
Damascus High School 1984 — 1988
Johns Hopkins Medicine 2007 - Present
CareFirst BlueCross BlueShield 1997 - 2007
AT&T Capital Corporation 1995 - 1997
T. Rowe Price 1987 - 1995
Skills
Advertising, Creative Direction, Internal Communications, Strategic Communications, Marketing Communications, Marketing, Strategic Planning, Social Media, Direct Marketing, Integrated Marketing, Email Marketing, Marketing Management, Corporate Branding, Digital Marketing, Marketing Strategy, Direct Mail, Healthcare, Branding & Identity, Media Planning
Education
The Johns Hopkins University
WellPoint June 2013 - Present
SIGMAN & SUMMERFIELD Associates, Inc. May 2011 - April 2013
FEI Systems 2010 - 2011
Systems Alliance 2006 - 2009
Nationwide Better Health 2005 - 2006
Integrated Health Services 2001 - 2003
CareFirst BlueCross BlueShield 1997 - 2000
Columbia Medical Plan 1995 - 1997
Skills
Technology Solutions, IT Solutions, Business Analysis, Account Management, SDLC, Requirements Analysis, IT Management, Vendor Management, Program Management, PMP, Customer Service, Requirements Gathering, Software Project..., Team Building, SharePoint, PMO, Project Portfolio..., Resource Management, Business Process..., Business Process, Agile Methodologies
Education
The Johns Hopkins University
MSB, Business, Management
CareFirst BlueCross BlueShield May 2015 - Present
Mercer July 2014 - January 2015
Eastern Kentucky University - August 2013 - May 2014
Eastern Kentucky University August 2012 - June 2013
Netcare Access 2011 - 2012
Nationwide Childrens Hospital 2010 - 2011
The Ohio State University 2008 - 2011
Brain Injury Association of Ohio 2010 - 2010
Skills
Research, SPSS, Data Analysis, Feedback Reports, Oral & Written..., Customer Service, Data Collection, Data Entry, Poster Presentations, Literature Reviews, Teaching, Statistics, Job Analysis, Lecturing, Microsoft Office, Organizational..., Project Management, Microsoft Office (Word,..., Qualtrics, SurveyMonkey, Diversity & Inclusion, Statistical Data..., Survey Design, Program Evaluation, Critical Thinking, Factor Analysis, Survey Methodology, Psychology, Survey Research, Research Design, Quantitative Research, Experimental Design, Academic Writing
Education
Eastern Kentucky University 2012 — 2014
Master of Science (MS), Industrial and Organizational Psychology
The Ohio State University 2007 — 2011
Bachelor of Science (Honors), Psychology
Greater Baltimore Medical Center October 2014 - Present
Johns Hopkins Hospital October 2013 - October 2014
CareFirst BlueCross BlueShield August 2011 - October 2013
KPMG July 2009 - August 2011
Johns Hopkins School of Medicine July 2006 - July 2009
Anne Arundel Medical Center December 2004 - June 2006
Skills
Healthcare, Public Health, Health Policy, Healthcare Management, Data Analysis, Healthcare Consulting, Clinical Research, Managed Care, Program Evaluation, Hospitals, Research, Program Development, Policy, Public Policy, Policy Analysis, Non-profits, Strategic Planning, Quality Improvement, Staff Management, Market Share Analysis, Financial Modeling, Process Improvement, Leadership, Performance Improvement, Analysis
Education
The Johns Hopkins University 2014 — 2018
Doctor of Public Health (DrPH), Health Management and Leadership
The Johns Hopkins University 2008 — 2010
Masters of Health Sciences (M.H.S.), Health Finance and Management
University of Maryland College Park 2002 — 2006
Bachelor of Science (B.S.), Biology - Physiology/Neurobiology
CareFirst BlueCross BlueShield July 2015 - Present
CareFirst BlueCross BlueShield February 1979 - Present
Skills
Requirements Analysis, SDLC, Requirements Gathering, Enterprise Architecture, Business Requirements, Visio, Systems Analysis, SOA, SharePoint, Data Modeling, PMO, DB2, Software Project..., Business Intelligence, IT Strategy, PMP, Solution Architecture, ETL, Integration, Business Analysis, Project Portfolio..., Oracle, Agile Project Management, Business Process, Disaster Recovery, IT Management, Resource Management, Business Process Design, Agile Methodologies, Vendor Management, User Acceptance Testing, CMMI, MS Project, Software Development, Data Warehousing, Business Process..., Software Documentation, Databases, Websphere, COBOL, Unix, Testing, Waterfall, Application Architecture, Mainframe, Requirements Management, Web Services, Release Management, TOGAF
Education
Towson University
CareFirst BlueCross BlueShield March 2015 - Present
HealthCare Strategies, Inc. April 2013 - March 2015
HealthCare Strategies, Inc. November 2011 - April 2013
HealthCare Strategies, Inc. November 2010 - November 2011
Skills
Health Insurance, Healthcare, Managed Care, Employee Benefits, Healthcare Industry, Strategic Planning, Medicare, Healthcare Information..., Insurance, New Business Development, Wellness, Healthcare Management
Education
Mount Saint Mary's University 2011 — 2013
Master of Business Administration (MBA)
Towson University 2007 — 2010
Bachelor of Science (B.S.), Business Administration and Marketing
CareFirst BlueCross BlueShield September 2014 - Present
Community Health Choice September 2012 - September 2014
Community Health Choice May 2011 - September 2012
Norton Rose Fulbright September 2008 - May 2011
Texas Children's Hospital January 2010 - September 2010
Texas Department of State Health Services April 2007 - September 2008
Texas Department of State Health Services October 2006 - April 2007
Houston Department of Health & Human Services March 2005 - September 2006
Skills
Lean Six Sigma, Healthcare, Public Health, Hospitals, Strategic Planning, Law Enforcement, Aviation, Enforcement, HIPAA, Health Law, EHR, Health Policy, Healthcare Information..., Healthcare Consulting, Healthcare Management, Clinical Research, Board Certified, Managed Care, Medicine, Medicaid, Informatics, Policy, Strategy, Physicians, Medicare
Education
University of Houston Law Center 2004 — 2008
J.D., Law
The University of Texas Health Science Center at Houston 1998 — 2002
Residency, Obstetrics, Gynecology & Reproductive Medicine
The University of Texas Health Science Center at San Antonio 1994 — 1998
M.D., Medicine
The University of Texas at Austin 1992 — 1994
B.A., Biology
CareFirst BlueCross BlueShield June 2013 - Present
CareFirst BlueCross BlueShield February 2012 - June 2013
Jewelers Mutual Insurance Company May 2011 - July 2011
AIA June 2010 - August 2010
Skills
PowerPoint, SQL, Outlook, Chinese, Microsoft Excel, Microsoft Word, Actuarial Science, Loss Reserving, Forecasting, Statistical Modeling
Education
The Johns Hopkins University - Carey Business School 2011 — 2013
GMBA
University of Wisconsin-Madison - School of Business 2006 — 2010
BBA
Appleton West High
CareFirst BlueCross BlueShield November 2014 - Present
CareFirst BlueCross BlueShield January 2013 - October 2014
ADP September 2007 - September 2012
IKEA Direct June 2000 - September 2007
Telespectrum Worldwide Inc November 1997 - June 2000
Receivables Consultants Inc August 1994 - November 1996
MCI March 1993 - August 1994
Skills
Talent Managment, HRIS, Onboarding, Job Coaching, Organizational..., Team Building, Team Management, Cross-functional Team..., Team-oriented, Time Management, Talent Management, Employee Benefits, Call Centers, Leadership, Recruiting
Education
Towson University
Summit November 2011 - January 2013
FlexPoint March 2011 - November 2011
IDI October 2009 - March 2011
CareFirst BlueCross BlueShield 2004 - 2009
Skills
Visio, Requirements Analysis, Business Intelligence, Integration, Agile Methodologies, Process Improvement, Software Development, SharePoint, SDLC, Enterprise Architecture, Business Process..., JavaScript, Business Analysis, Microsoft SQL Server, Program Management, Strategic Planning, Vendor Management, Change Management, XML, Security, PMP, IT Strategy, Systems Analysis, Software Documentation
Education
Stevenson University 2006 — 2008
M.S., Forensics Studies - I.T.
The Johns Hopkins University - Carey Business School 1995 — 1998
M.I.S., Organizational & Technical Management
Towson University 1991 — 1993
B.S., Mass Communications
Towson University 1982 — 1987
B.A., International Studies
Conifer Health Solutions July 2013 - Present
Optimization Consulting, Inc. April 2011 - July 2013
CareFirst BlueCross BlueShield August 2009 - April 2011
Skills
Technical Writing, Editing, Healthcare, Proposal Writing, Process Improvement, Copy Editing, Content Management, Strategic Planning, Health Insurance, Mental Health, Social Media, SharePoint, Project Management, Leadership, DoD, Business Development, Visio, Training, Team Leadership, Team Building, Research, Requirements Analysis, Public Relations, Proofreading, Newsletters, MS Project, Copywriting, Analysis, Vendor Management, Social Media Marketing, Public Speaking, Project Portfolio..., Project Planning, New Business Development, Marketing Communications, Management, Government, Business Process..., Change Management, Business Analysis, Healthcare Information..., Cloud Computing, Virtualization, Microsoft Project
Education
Towson University 2006 — 2008
Bachelor of Science (B.S.), English: Writing
Evergreen Health Co-op October 2014 - Present
Independent Benefit Services November 2012 - October 2014
Performance Rx, Inc January 2009 - November 2012
Keller Stonebraker Insurance November 2005 - December 2008
Select Benefit Services, Inc July 1993 - November 2005
CareFirst BlueCross BlueShield 1985 - 1993
Skills
Health Insurance, Employee Benefits, Retirement Plan..., Health Savings Accounts, Employee Training, HR Outsourcing, Project Management, BPO, Life Insurance, Insurance, Recruiting, Health Policy, Disability Insurance, Term Life Insurance, Benefits Administration, Retirement, 401k, Retirement Planning, Long-term Care, Defined Benefit, Benefits Design, Brokers, ERISA, Health Care Reform, Human Resources, Workers Compensation, Strategy, Strategic Planning, Employee Wellness, Management Consulting, Business Planning, Executive Pay, Fixed Annuities, Compensation & Benefit, Medicare, Underwriting, Management, Employee Wellness..., Insurance Brokerage, Actuarial Science, Claim, Commercial Insurance, Long Term Care Insurance, Managed Care, Professional Liability, Whole Life, Umbrella Insurance, Property & Casualty..., Business Development, COBRA
Education
Towson University
BA
University of Pennsylvania - The Wharton School
Bon Secours Health System September 2007 - Present
CareFirst BlueCross BlueShield July 1997 - September 2007
Skills
Accounting, Financial Reporting, Financial Analysis, Healthcare, Process Improvement, Budgets, Epic Systems, HIPAA, Healthcare Information..., Healthcare Management, Hospitals, Leadership, Revenue Cycle, Strategic Planning, Finance, Management
Education
Towson University 1990 — 1995
Bachelor of Science (B.S.), Accountng
ZOLL Medical Corporation January 2014 - Present
CareFirst BlueCross BlueShield June 2012 - January 2014
Novartis Pharmaceuticals May 2005 - June 2012
LifeBridge Health December 2000 - May 2005
JOHNS HOPKINS SCHOOL OF PUBLIC HEALTH October 1998 - December 2000
WMAR-TV May 1994 - October 1998
Skills
Cardiology, Account Management, Managed Care, Marketing, Marketing Strategy, Neurology, Pharmaceutical Sales, Press Releases, Product Launch, Public Relations, Sales, Urology, Strategic Planning, Medical Devices, Pharmaceutical Industry, Sales Management, Healthcare, Sales Effectiveness, Hospital Sales, Management, Leadership
Education
Towson University
B.S, Communications, 3.8 (Overall), 4.0 (Major)
CareFirst BlueCross BlueShield July 2013 - January 2014
ignition72, inc. August 2012 - January 2013
World AIDS Institute June 2012 - August 2012
Bank of America November 2008 - September 2011
Skills
Human Resources, Marketing Communications, Marketing Research, Business Services, Communication Skills, Spanish-speaking, Customer Service, Public Relations, Adobe Acrobat, Adobe Creative Suite, Microsoft Office, Microsoft Windows, Sales, Marketing, Facebook, Recruiting, Lead Generation, Social Networking
Education
Towson University 2008 — 2012
Bachelor's degree, Mass Communication/Media Studies
CareFirst BlueCross BlueShield 2009 - Present
CareFirst Blue Cross Blue Shield 2009 - Present
CareFirst BlueCross BlueShield January 2007 - July 2009
Skills
IT Strategy, Business Requirements, Dentistry, Healthcare, Healthcare Information..., Project Portfolio..., Vendor Management, SDLC, Health Insurance, Business Analysis, PMO, HIPAA, PMP, Requirements Gathering, Program Management, MS Project, Data Warehousing, Requirements Analysis, Project Management, Enterprise Architecture, Software Project..., SOA, Resource Management, SharePoint, Quality Assurance, Change Management, Process Improvement, Integration, Business Intelligence, Visio, Business Process..., Business Process, Software Documentation, Systems Analysis, Agile Project Management, IT Management, Governance, Project Delivery, Solution Architecture, Agile Methodologies, CMMI, Healthcare Industry, Certified Project..., User Acceptance Testing, Business Process Design, Health Policy, Medicaid, Data Modeling, Managed Care, Medicare
Education
The Johns Hopkins University
MAS, Project Management
Towson University
BS, Anthropology, Geography
BAAI Insurance April 2009 - Present
FloridaBlue 2014 - 2014
NAHU 2002 - 2014
PacificSource Health Plans June 2004 - September 2006
CareFirst BlueCross BlueShield January 1978 - November 1984
Skills
Insurance, Brokers, Long-term Care, Whole Life, Fixed Annuities, Underwriting, Health Insurance, Disability Insurance, Commercial Insurance, Commercial Lines
Education
Towson University
BioTelemetry Research, formerly Cardiocore September 2014 - Present
United HealthCare Corporation September 2013 - July 2014
UnitedHealth Group April 2012 - September 2013
CareFirst BlueCross BlueShield July 2010 - March 2012
Skills
Data Management, Customer Service, Resourceful..., Medicare, Managed Care, Insurance, Medicaid, HIPAA, Employee Benefits, Provider Relations, Claim, Healthcare, Healthcare Information..., HMO, Healthcare Management, Healthcare Industry, Call Centers, PPO, Property & Casualty..., Underwriting
Education
Towson University 1988 — 1991
Bachelor's Degree, Psychology
University of Maryland Baltimore County 1986 — 1988
Psychology
CareFirst BlueCross BlueShield 2014 - 2014
Skills
Microsoft Excel, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Healthcare, Healthcare Management, Training, Critical Thinking, Troubleshooting, Project Management, Time Management, Team Leadership, Data Entry, Data Analysis
Education
Virginia Commonwealth University 1983 — 1988
Health/Health Care Administration/Management
The Johns Hopkins University
UCSF Medical Center February 2015 - Present
UCSF Medical Center August 2013 - February 2015
CareFirst BlueCross BlueShield January 2013 - August 2013
Johns Hopkins HealthCare, LLC May 2012 - December 2012
Wicomico County Health Department January 2012 - May 2012
US Agency for International Development August 2009 - June 2011
John Snow, Inc. (JSI) May 2009 - July 2009
Williamsburg AIDS Network February 2009 - May 2009
Whitman-Walker Clinic July 2008 - August 2008
Skills
Community Outreach, Global Health, Public Health, Data Analysis, Healthcare Management, Program Evaluation, Healthcare, Epidemiology, International..., Health, Proposal Writing, Spanish, Healthcare Financing, Health Policy, Managed Care, Cost-Effective Analysis, Quality Improvement, Performance Improvement, Management Consulting, Strategic Planning, Project Management, Biostatistics, Microsoft Excel, ArcGIS
Education
Johns Hopkins Bloomberg School of Public Health
Master of Public Health (MPH), Health Policy and Management
The Johns Hopkins University - Carey Business School
Master of Business Administration (MBA)
The College of William and Mary
B.A., Psychology and Public Health
Grant Thornton LLP April 2015 - Present
CareFirst BlueCross BlueShield August 2011 - April 2015
General Dynamics Information Technology April 2011 - August 2011
Chickasaw Nation Industries December 2010 - March 2011
Thompson Publishing Group January 2003 - December 2010
Opnet Technologies September 2001 - August 2002
Lucent Technologies, Inc January 1999 - August 2001
Lucent Technologies, Inc June 1998 - January 1999
Conway Consulting January 1995 - January 1996
Nikon, Inc., Tokyo May 1993 - January 1995
Skills
Program Management, Training, Leadership, Management, Marketing, Editing, E-Learning, CRM, Public Speaking, Instructional Design, Product Development, Budgets, Publishing, E-commerce, Software Documentation, Business Development, Strategic Planning, Analysis, Project Management
Education
Thunderbird School of Global Management 1996 — 1998
MBA, International Management
University of Vermont 1986 — 1990
Bachelor of Science, Business Administration
Obirin University 1989 — 1989
CareFirst BlueCross BlueShield December 2014 - Present
Anne Arundel County Public Schools October 2013 - Present
CareFirst BlueCross BlueShield December 2012 - Present
Catholic Health Initiatives June 2011 - December 2012
CareFirst BlueCross BlueShield April 2009 - June 2011
All Walks of Life 2008 - 2010
CareFirst BlueCross BlueShield August 2007 - April 2009
Maxim Healthcare Services April 2007 - August 2007
Change Health Systems April 2003 - August 2007
Skills
Financial Modeling, Leadership, Financial Analysis, Strategic Planning, Analytics, Finance, Microsoft Office, Strategic Financial..., Sarbanes-Oxley Act, Business Process, Mergers & Acquisitions, Risk Management, Business Strategy, Meditech, QuickBooks, Healthcare, Auditing, Hyperion Enterprise, Business Development, Business Analysis, Business Process..., SPSS, Essbase, Budgets, Process Improvement, Data Analysis, Financial Reporting, Access, Insurance, Corporate Finance, Hyperion Planning, Forecasting, Microsoft Office Suite, Managerial Finance, Microsoft SQL Server, Hyperion Essbase, Lawson, Oracle Enterprise..., Kronos, SLA, Microsoft Money, Financial Planning
Education
Towson University 2007 — 2009
MBA, Finance
University of Baltimore 2007 — 2009
MBA, Finance
University of Ghana 1997 — 2001
BA (Hons), Economics
Achimota School 1992 — 1995
SSSCE, Economics, Geography, French
Unity Secondary School - Ado Ekiti 1989 — 1992
JSSCE
Maryland Transportation Authority June 2015 - Present
CareFirst BlueCross BlueShield January 2015 - June 2015
Verizon Enterprise Solutions July 2012 - July 2014
Verizon Digital Media Services January 2010 - July 2012
Verizon Information Services January 2003 - January 2010
Verizon IT January 1999 - January 2003
Verizon January 1993 - January 1998
Bell Atlantic October 1989 - December 1993
Skills
SDLC, Management, Software Development, Release Management, Integration, Information Technology, PMP, Requirements Analysis, Vendor Management, ITIL, Software Project..., PMO, IT Strategy, SharePoint, Business Analysis, Project Management, Program Management, Process Improvement, Telecommunications, Agile Methodologies, Enterprise Software
Education
Towson University 1978 — 1982
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Towson University
Bachelor of Science (B.S.), Marketing
Perot Systems December 2000 - Present
Health Systems Design 1998 - 2000
HCIA 1994 - 1998
CareFirst BlueCross BlueShield 1991 - 1994
KPMG 1988 - 1991
Education
The Johns Hopkins University 1984 — 1986
MBA
University of Richmond - Robins School of Business 1979 — 1983
BSBA, Finance and Marketing
CareFirst BlueCross BlueShield 2014 - Present
Catholic Charities 1993 - 1994
Skills
Employee Benefits, Succession Planning, Performance Management, Employee Relations, Workforce Planning, HRIS, Organizational..., Onboarding, Change Management, Employee Engagement, Leadership Development, Organizational..., Benefits Administration, Personnel Management, Deferred Compensation
Education
Towson University
Master of Science (MS), Human Resources Development
University of Pittsburgh
Bachelor of Science (BS), Speech Communications
Business Health Services January 2014 - Present
Business Health Services March 2011 - Present
Business Health Services 2011 - 2011
CareFirst BlueCross BlueShield February 2002 - November 2010
CareFirst 2002 - 2005
Education
Towson University 1990 — 1993
Masters, Education
CareFirst BlueCross BlueShield September 2014 - Present
Fire Engine RED 2012 - August 2014
WorkforceTactix, Inc. 2005 - 2012
Group Benefit Services, Inc. 2001 - 2004
Community Health Charities of Maryland 2000 - 2001
Constellation Energy / Baltimore Gas & Electric (BGE) 1997 - 2000
Skills
Corporate Communications, Email Marketing, Marketing, Public Relations, Project Management, CRM, Marketing Communications, Management, Media Relations, Email Marketing..., Press Releases, Corporate Branding, Social Media Marketing, Integrated Marketing, Employee Relations, Brand Development, Presentation Development, Social Media, Corporate Website..., Online/Web-based..., Web Project Management, Account Management, Broadcast Email Software, Writing, Web Content Management, Print Management, Corporate Events, Collateral Materials...
Education
Towson University 1994 — 1998
Bachelor's degree, Business/Corporate Communications
Mercy Medical Center, Baltimore, MD June 2015 - Present
CareFirst BlueCross BlueShield March 2014 - June 2015
Towson University 2011 - 2015
Towson University 2011 - 2015
Towson University Store August 2013 - March 2014
AmeriHealth Caritas June 2013 - August 2013
Christiana Care Health System January 2013 - February 2013
Avalon Freeze May 2009 - August 2012
Skills
Leadership, Customer Service, Time Management, Microsoft Office, Health Insurance, Marketing, Marketing Research, Microsoft Excel, Cashiering, Cash Handeling, Health Care Reform, MS Excel Pivot Tables, Affordable Care Act, Dental Insurance, Healthcare Management, Quality Auditing, Infection Control, Meditech, Midas, Quality Improvement, Healthcare
Education
Towson University 2011 — 2015
Bachelor of Science (B.S.), Health/Health Care Administration/Management, GPA: 3.64
Padua Academy 2007 — 2011
High School Diploma
Inovalon June 2015 - Present
SECU June 2012 - June 2015
CareFirst BlueCross BlueShield January 2011 - July 2012
Constellation Energy January 2010 - December 2010
Education
The Johns Hopkins University - Carey Business School 2013 — 2018
Master of Business Administration (MBA), Information Systems/Marketing
University of Maryland Baltimore County
Masters of Science, Information Systems
University of Maryland Baltimore County
Bachelors of Science, Information System
CareFirst BlueCross BlueShield August 1982 - Present
Skills
Health Insurance, SDLC, Pegasystems PRPC, Medicare, Business Requirements, Claim, HIPAA, Requirements Gathering, Medicaid, Insurance, ICD-10, X12, Requirements Analysis, Healthcare Information..., Software Documentation, Systems Analysis, Visio, Business Analysis, Vendor Management
Education
Towson University 1978 — 1981
Bachelor of Science (B.S.), Communication and Media Studies, 3.75
CareFirst BlueCross BlueShield September 2013 - Present
University of Maryland Medical Center February 2010 - September 2013
University of Maryland- Shock Trauma August 2006 - August 2009
Franklin Square Hospital Center February 2008 - July 2009
Skills
Trauma Nursing, ACLS, Critical Care, BLS, Nursing, PALS, Medical/Surgical, NRP, Inpatient, Acute Care, Nursing Education, BCLS, Emergency Room, Patient Safety, Telemetry, Healthcare, Hospitals, Medical-Surgical
Education
University of Maryland School of Nursing 2008 — 2012
Bachelor's, Nursing
Cecil Community College 2004 — 2006
AS, Nursing
Towson University 1997 — 2001
BS, Biology
Howard County Government August 2012 - Present
Platte Insurance Education / Platte Insurance Agency 2012 - Present
Opportunties to help small businesses and individuals 2012 - Present
Shadyside Labradors 2001 - Present
Maryland Insurance Administration 2001 - 2011
CareFirst BlueCross BlueShield 1996 - 2001
Skills
Media Relations, Public Relations, Internal Communications, Financial Regulation, Insurance, Health Insurance, Website Development, Website Administration, Web Design, Event Planning, Publications Management, Publications Development, Community Outreach, Strategic Communications, Writing, Vendor Management, Public Information, Business Analysis, Crisis Communications, External Relations, Webmaster Services, Customer Service, PIOS, Publications, International Relations, Publication Development, Editing, Social Media, Corporate Communications
Education
Towson University
BS (Cum Laude), Mass Communications
Towson University
Certificate, Strategic Public Relations and Integrated Communications
Towson University
MS, Communications Management
CBIZ - M.T. Donahoe & Associates, LLC October 2012 - Present
CBIZ - M.T. Donahoe & Associates, LLC August 2008 - November 2012
CADMUS COMMUNICATIONS, a CENVEO COMPANY January 2002 - July 2008
CAREFIRST BLUECROSS BLUESHIELD March 2000 - January 2002
CAREFIRST BLUECROSS BLUESHIELD June 1996 - February 2000
CAREFIRST BLUECROSS BLUESHIELD December 1993 - June 1996
CAREFIRST BLUECROSS BLUESHIELD August 1990 - December 1993
Hit or Miss January 1989 - August 1990
Skills
PPO, Individual Health..., Health Insurance, Health Savings Accounts, HMO, Insurance, Employee Benefits
Education
University of Maryland University College 2001 — 2006
MIM, Master of International Management, Marketing Concentration
Towson University 1986 — 1988
BSc, Business Administration – Marketing
Oakland Mills High School 1981 — 1984
Campion College 1978 — 1981
high school
St Richards Primary
CareFirst BlueCross BlueShield June 2015 - Present
RDA Corporation March 2004 - May 2015
The Baltimore Life Insurance Company September 2000 - March 2004
URS Corporation October 1995 - September 2000
Heery International September 1994 - October 1995
Landmark Communications June 1993 - September 1994
Skills
Social Media, Marketing Communications, Social Media Marketing, Public Relations, Newsletters, Advertising, Copywriting, Internal Communications, Marketing, Graphic Design, Editing, Creative Direction, Email Marketing, Graphics, Corporate Communications, Direct Marketing, Publications, Layout, Proposal Writing, Digital Marketing, Press Releases, Online Marketing, Brochures, Integrated Marketing, Writing, Business Development, Creative Writing, Illustration
Education
Towson University 1989 — 1993
BS, Mass Communication
Liberty High School 1985 — 1989
CareFirst BCBS Technical Staff MemberCareFIrst2007 - Present
Carefirst BCBS 2007 - Present
CareFirst BlueCross BlueShield 2007 - Present
Bank of America (MBNA) 1997 - 2007
Education
The University of Texas at San Antonio 1984 — 1985
BS, Mathematics Computer Science & System Design
Transamerica Life Insurance Company July 2011 - Present
SOURCECORP August 2004 - June 2011
CareFirst BlueCross BlueShield April 1998 - August 2004
TESST College January 2001 - March 2002
Skills
.NET, Web Applications, SQL, Microsoft Office, HTML, Visual Basic, CSS, Web Development, JavaScript, C#, VB.NET, XML, Software Development, Responsiveness, HTML 5, Microsoft SQL Server, CSS3
Education
Villa Julie College 1999 — 2003
M.S., Information Technology
University of Maryland Baltimore 1976 — 1980
D.D.S., General Dentistry
The Johns Hopkins University 1973 — 1976
B.A., Natural Sciences
CareFirst BlueCross BlueShield August 2010 - September 2011
Ascentium Corporation November 2008 - June 2010
Ascentium Corporation December 2007 - November 2008
Invoke Systems January 2005 - December 2007
FILM ROMAN, INC., a Starz Media Company 1996 - 2000
FILM ROMAN, INC., a Starz Media Company 1995 - 1996
FILM ROMAN, INC., a Starz Media Company 1993 - 1995
Skills
Contract Requirements, Contract Cleaning, Contract Management, Service Level Agreements, Service Level Management, Proposal Writing, Contract Negotiation, Project Management, Business Process, Business Analysis, Social Media, Microsoft Office, Microsoft CRM, SharePoint, Integrated Marketing, Management, Leadership, Administrative...
Education
Towson University 1990 — 1991
General Studies to complete Bachelors degree
The American Academy of Dramatic Arts 1987 — 1990
Associate of Arts, Theatre and Television
CareFirst BlueCross BlueShield August 2015 - Present
Take Shape For Life (Medifast) July 2011 - March 2015
Medifast, Inc December 2007 - July 2011
THE ASSOCIATED: Jewish Community Federation of Baltimore August 2007 - December 2007
Erickson August 2004 - July 2007
Skills
Business Communications, Project Portfolio..., Marketing Communications, Social Media, Marketing, Event Planning, Marketing Strategy, Strategic Planning, Public Relations, Email Marketing, Advertising, Social Media Marketing, Public Speaking, Team Building, Leadership, Strategic Communications, Event Management, Editing, Management, Budgets, Coaching, Product Marketing, Direct Mail, Time Management, Online Marketing
Education
Towson University
Bachelor's degree, Mass Communication/Advertising
Pegasystems June 2014 - Present
Pegasystems August 2011 - December 2014
Florida Blue December 2013 - November 2014
Quest Diagnostics August 2013 - December 2013
CareFirst BlueCross BlueShield March 2013 - June 2013
CVS Caremark Corporation February 2013 - March 2013
Kaiser Permanente IT May 2012 - December 2012
Progressive Insurance June 2005 - July 2011
The University of Akron August 2003 - May 2005
Progressive Insurance May 2004 - August 2004
Skills
Mentoring, Agile Methodologies, .NET, Thought Leadership, Technical Leadership, Team Management, SOA, Java, IT Solutions, Insurance, Healthcare
Education
The University of Akron 2003 — 2005
Masters, Computer Science
Visvesvaraya Technological University 1999 — 2003
Bachelor of Science, Information Science
Vehicles for Change November 2014 - Present
CareFirst BlueCross BlueShield May 2014 - November 2014
CareFirst BlueCross BlueShield December 2013 - May 2014
Vehicles for Change July 2013 - December 2013
Profiles, Inc. January 2013 - February 2013
Skills
Microsoft Office, Social Networking, Social Media Marketing, Social Media, Social Skills, Professional Writing, Communication Skills, Multitasking Skills, High Organizational..., Superior Work Ethic, Highly Dedicated, Academic Achievement, Vocus, Positivity, Instagram, Media Monitoring, BurrellesLuce, Nonprofits, Media List Building, Final Cut Pro, Associated Press style, Strategic Communications, Blogging, Press Releases, Pinterest, YouTube, WordPress, Public Relations, Facebook, Marketing, search engine..., Salesforce.com, Event Planning, SEO, Dedicated, PowerPoint, Twitter, Advertising, Leadership, Corporate Communications, Time Management, Community Outreach, Writing
Education
University of Baltimore 2015 — 2018
Master of Public Administration (M.P.A.)
Towson University 2010 — 2014
Mass Communication, Journalism/New Media/ Public Relations
Netvision Resources Inc, May 2015 - Present
CareFirst BlueCross BlueShield September 2014 - October 2014
BGE November 2013 - April 2014
Ascend One October 2011 - April 2013
Verizon wireless October 2010 - October 2011
Verizon Wireless January 2008 - October 2010
Verizon Wireless August 2008 - November 2008
Verizon Wireless October 2006 - January 2008
Verizon Wireless April 2004 - October 2006
Verizon Wireless September 2002 - April 2004
Skills
Security Clearance, Account Management, Microsoft Office, Forecasting, Problem Solving, Customer Satisfaction, Customer Service, Team Leadership, Customer Retention, Management, Time Management, Process Improvement, Integrity, Confidentiality, Data Analysis, Call Centers, Telecommunications, Customer Experience, Mobile Devices, Negotiation, Benefits Administration, Project Management, Reporting & Analysis, Inventory Management, Facilities Operations, Resource Management, Employee Training, Sales, Cost Efficiency, Department Budgeting, Key Performance..., Analysis, Budgets, Workforce Management, Program Management, Wireless, Government, Financial Analysis, Microsoft Word, PowerPoint, Access, Human Resources, Performance Management, Vendor Management, Operations Management, Team Building, Cross-functional Team..., Employee Benefits, Coaching
Education
Towson University 1997 — 1999
Atholton high 1993 — 1997
HCR ManorCare May 1995 - January 2015
CareFirst BlueCross BlueShield February 1984 - May 1995
Skills
Healthcare, Budgets, Leadership, Healthcare Management, Hospitals, Process Scheduler, Facilities Management, Customer Service, Team Building, Cpr Certified, Process Improvement, JCAHO, Strategic Planning, Administration, Supervisory Skills, Emergency Management, Development Of Employees, Business Decision Making, Technical Hiring, Departmental Development, Policy, Contract Negotiation, Construction Management, Management, CPR Certified, Project Management, Project Planning, Operations Management
Education
The Johns Hopkins University - Carey Business School 1994 — 1997
Master of Science (M.S.), Real Estate Development
The Maryland Institute College of Art 1980 — 1984
Bachelor of Fine Art, Interior Design
Century 21 Elite 2014 - Present
CareFirst BlueCross BlueShield 1989 - 2013
Education
Towson University
Accounting
Veeva Systems March 2015 - Present
Veeva Systems October 2010 - March 2015
dynamics360 2003 - 2013
Nationwide Better Health November 2008 - September 2010
OptumHealth March 2008 - September 2008
Fiserv CareGain January 2007 - March 2008
CareFirst BlueCross BlueShield 2003 - 2007
USinternetworking (now AT&T) 2000 - 2003
SCA - Hygiene and Forest Products Company 1998 - 2000
General Electric 1993 - 1998
Skills
Veeva Administrator, SFA, SaaS, CRM software, CRM, Sales Force..., Software Consulting, Requirements Gathering, Requirements Analysis, Requirements Management, Management Consulting, Salesforce.com, Sales Operations, Product Management, Product Development, Training Delivery, Training & Development, SDLC, Client Relationship..., CDHP, HSA/HRA, Health Insurance, Wellness, Strategic Planning, Strategic Consulting, Financial Analysis, Profit Analysis, Help Desk Management, Consultative Selling, Solution Design, Pharmaceutical Sales, CLM, Closed Loop Marketing, Account Management, Veeva, Customer Relationship..., Program Management, Solution Architecture, Help Desk Support, Customer Lifecycle..., Vendor Management, Siebel, Business Analysis, Strategy, Cross-functional Team..., Consulting, Sales Force Development, Selling, Lead Generation, Pre-sales
Education
The Johns Hopkins University - Carey Business School 1995 — 1998
Master of Science (MS), Information Technology
University of Maryland Baltimore County 1989 — 1993
Bachelor of Arts (BA), Geography and Cartography
Atholton High
Mid-Atlantic HR Solutions, Inc. December 2012 - Present
Baltimore County Public Schools August 2012 - January 2013
University of Towson (Grad Student) May 2010 - May 2012
RJP & Associates, Inc. September 2007 - May 2010
CareFirst BlueCross BlueShield June 2000 - April 2003
CareFirst BlueCross BlueShield November 1997 - June 2000
Highmark Blue Cross Blue Shield Delaware June 1995 - November 1997
Skills
Insurance, Account Management, Employee Benefits, Account Reconciliation, Underwriting, Enrollment Services, Online Enrollment, Customer Service, Report Writing, COBRA, FSA, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Instructional Design, Instructional Technology, Differentiated..., Classroom Instruction, Problem Solving, Teamwork
Education
Towson University 2010 — 2012
Master's Degree, Elementary Education and Teaching
University of Delaware 1990 — 1994
Bachelor's degree, Political Science and Government
University of Maryland Baltimore Washington Medical Center March 2010 - Present
CareFirst BlueCross BlueShield 2006 - 2009
The Fountainhead Title Group 2004 - 2006
Kogan Communications and Design 2004 - 2004
MedStar Harbor Hospital 1999 - 2004
Skills
Healthcare, Hospitals, Editing, Media Relations, Public Speaking, Social Media, Marketing, Marketing Communications, Communication, Digital Strategy, Strategic Communications, Press Releases, Public Relations, Crisis Communications, Facebook, Advertising
Education
Towson University 1992 — 1996
Bachelor's Degree, Mass Communications
MoneyGram International August 2013 - June 2014
Northern Neck Adult Education-Rapahannock Community College July 2001 - April 2009
State Commission January 1999 - September 2001
Blue Cross Blue Shield of Maryland July 1996 - December 1997
CareFirst BlueCross BlueShield July 1996 - December 1997
CellularOne, Inc. February 1996 - July 1996
Baltimore Gas & Electric January 1989 - February 1994
Lippincott Williams and Wilkins November 1984 - August 1985
Skills
Training, Leadership, Customer Service, Public Speaking, Analysis, Program Management, Public Relations, Call Centers, Management, Strategic Planning, Team Building, Leadership Development, Publicity, Insurance, Process Improvement, Software Documentation, Grant Writing, Event Planning, Assiting Motivated..., Gallup Strengths, Computer Proficiency, Motivation, Interviews, Salesforce.com, Adobe Connect, Dropbox, iContact, Project Management, Budjet, Microsoft Office
Education
Towson University 1982 — 1986
BA, Mass Communications; Public Relations
University of St. Thomas 2014 — 2014
Mini Masters in Project Management, Mini Masters in Project Management
Frederick Douglas Sr. High School 1982 — 1982
High School, College Prep
MedImmune September 2013 - Present
McCormick January 2011 - August 2013
CareFirst BlueCross BlueShield December 2003 - January 2011
CareFirst BlueCross BlueShield March 1999 - December 2003
BlueCross and BlueShield of Maryland January 1996 - March 1999
BlueCross and BlueShield of Maryland November 1993 - January 1996
BlueCross and BlueShield of Maryland February 1993 - November 1993
BlueCross and BlueShield of Maryland June 1987 - February 1993
Skills
communication strategy, Internal Communications, Intranet Strategy, Change Management, Writing, Editing, Content Management, Event Planning, Strategic Communications, Management, Strategy, Employee Engagement, Human Resources, Project Planning, Corporate Communications, Program Management, Process Improvement, Public Relations
Education
Towson University 1982 — 1987
B.A, Mass Communications
University of Maryland University College
Master’s Degree, Human Resources Management
Truven Health Analytics October 2014 - Present
CareFirst BlueCross BlueShield January 2013 - September 2014
Bharti Airtel Lanka November 2009 - August 2011
investment and portfolio services Ltd February 2008 - November 2010
Skills
Business Analysis, Insurance, Data Analysis, Visio, Health Insurance, SharePoint Designer, Analysis, Process Improvement, SharePoint, SDLC, Software Documentation, Business Process, Microsoft Excel, Systems Analysis, Business Process..., HIPAA, MS Project, Program Management, PowerPoint, Microsoft Office, Microsoft Word, Change Management, SQL, Project Management, Oracle, Microsoft SQL Server, Access, Training, Financial Reporting, Requirements Gathering, Vendor Management, Risk Management, Business Requirements, Requirements Analysis, Business Intelligence, Quality Assurance, Financial Analysis, PMO, Resource Management, Data Warehousing, Project Portfolio..., Business Process Design, Data Modeling, Integration, IT Management, Software Project..., Testing, Agile Methodologies, SAP, IT Strategy
Education
Towson University 2012 — 2013
Master's Degree, Applied Information Technology, 3.51
Benson idahosa university 2003 — 2007
Bachelor's degree, Banking and Financial Support Services
Johns Hopkins Medicine October 2014 - Present
Johns Hopkins Medicine September 2009 - September 2014
Johns Hopkins Medicine June 2009 - September 2009
Johns Hopkins Medicine December 2007 - June 2009
CareFirst BlueCross BlueShield March 2006 - November 2007
National Aquarium in Baltimore 2002 - 2006
Intersocietal Accreditation Commission (IAC) 2000 - 2002
Intersocietal Accreditation Commission (IAC) 1996 - 2000
Skills
Strategy, Management, Leadership, Digital Strategy, Web Strategy, User Experience, Information Architecture, Content Strategy, Usability, Public Speaking, CMS, Social Media, SEO, SEM, Email Marketing, Integrated Marketing, Strategic Communications, Web Content Management, Content Management, Marketing Communications, Web Project Management, Social Media Marketing, Project Management, Marketing, Graphic Design, Internal Communications, Web Analytics, Digital Engagement, Team Leadership, Online Marketing, Google Analytics, Web Design, Web Development, Marketing Strategy, Online Advertising, Digital Media, CRM, Digital Marketing, New Media, Website Development, Content Development, Analytics, Social Networking, Blogging
Education
The Johns Hopkins University 2005 — 2009
M.A., Communications
Waynesburg University 1992 — 1996
Bachelors, Communications
MedStar Health June 2011 - Present
CHAN Healthcare Auditors January 2003 - February 2011
CareFirst BlueCross BlueShield June 2001 - January 2003
CHAN Healthcare Auditors December 1994 - June 2001
KPMG US 1991 - 1994
Skills
Internal Audit, Audit, Auditing, Compliance, Healthcare, Leadership, Management, Enterprise Risk..., CPA, IT Audit, Accounting, Process Improvement, Internal Controls, Fraud, GAAP, Financial Reporting, Risk Assessment, Managerial Finance, Corporate Finance, Governance, Sarbanes-Oxley Act, Sarbanes-Oxley, Financial Analysis, General Ledger, Financial Accounting, Certified Fraud Examiner, Financial Audits, US GAAP, SEC filings, SAS70
Education
The Johns Hopkins University - Carey Business School 1998 — 2001
MBA, Management
Loyola University - Sellinger School of Business and Management 1987 — 1991
BBA, Accounting
LifeBridge Health March 2015 - Present
CareFirst BlueCross BlueShield January 2012 - Present
CareFirst BlueCross BlueShield February 2011 - December 2011
United Way Central Maryland October 2010 - May 2011
Johns Hopkins University 2010 - 2011
ParkwayHealth September 2009 - June 2010
Shanghai International Mental Health Association (SIMHA) May 2009 - May 2010
LifeLine Shanghai September 2007 - August 2009
Lifeline Shanghai July 2006 - September 2007
Skills
Event Management, Emerging Markets, Program Development, Healthcare Management, Fundraising, Management, Mental Health, Stata, Media Relations, Community Outreach, Training, Grant Writing, Project Management, Public Health, Sustainability, Analysis, Data Analysis, Recruiting, Volunteer Management, Clinical Research, Business Strategy, Non-profits, Leadership Development, Marketing Strategy, Strategic Planning, International Business..., Event Planning, Corporate Social..., Program Management, Public Speaking, Healthcare, Management Consulting, Statistics, Budgets, Public Relations, Marketing, Nonprofits, Leadership, Editing, Brand Management, Marketing Communications, Program Evaluation, Strategy, Medicine, Change Management, Research, Customer Service, Business Development, Policy Analysis, Market Research
Education
The Johns Hopkins University 2010 — 2011
MPH/MBA, Public Health and Hospital Administration
University of Massachusetts, Amherst 2002 — 2004
BA, Russian and Eastern European Studies
CareFirst BlueCross BlueShield March 2014 - Present
Maxim Health Systems October 2012 - March 2014
Yalich Clinic Rehabilitation and Performance Center December 2011 - October 2012
Specified Electrical Systems 2010 - 2011
Orthopedic and Sports Medicine Center 2009 - 2010
Glory Days Grill 2003 - 2009
Education
Walden University 2010 — 2012
Master of Health Care Administration (M.H.A)
Towson University 2005 — 2010
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Sealed Air Corporation February 2015 - Present
The Consultative Touch January 2001 - Present
Lowe's Companies, Inc. June 2014 - January 2015
TEKsystems December 2013 - June 2014
Highmark September 2012 - November 2013
CareFirst BlueCross BlueShield April 2009 - August 2010
CareFirst BlueCross BlueShield March 2004 - April 2009
CareFirst BlueCross BlueShield February 2001 - March 2004
Valassis formerly ADVO February 2001 - December 2002
CareFirst BlueCross BlueShield April 1999 - February 2001
Skills
Vendor Management, Business Analysis, Process Improvement, SDLC, Vendor Relations, Contract Negotiations, Outsourcing Management, Health Insurance, Problem Solving, Lean Six Sigma, Project Management, Strategic Sourcing, Requirements Analysis, Risk Management, Contract Negotiation, Software Documentation, Business Process, Integration, CRM, Strategy, Resource Management, Visio, Program Management, PMP, MS Project, Business Process..., Software Project..., Enterprise Architecture, PMO, Business Intelligence, IT Strategy, Business Requirements, Management, Requirements Gathering, Enterprise Software, Governance, Analysis, Strategic Planning, Project Portfolio..., Team Management, SharePoint, Change Management, Databases, Performance Management, Microsoft Project
Education
ACUITY Institute 2012 — 2012
Lean Six Sigma Yellow Belt Certification
ESI International Training Course 2006 — 2006
Risk Management in the Sourcing Environment
CareFirst Blue Cross Blue Shield 2005 — 2005
CareFirst Vendor Management Training
The Johns Hopkins University - Carey Business School 1992 — 1994
MS, Applied Behavioral Sciences/ Human Resource Development
University of Maryland College Park 1985 — 1988
BA, Government
CareFirst BlueCross BlueShield May 2015 - Present
CareFirst BlueCross BlueShield May 2010 - Present
Alter Communications October 1995 - December 2009
The Baltimore Sun October 1985 - October 1995
Skills
Advertising, Sales Management, Marketing, Leadership, Operations Management, Customer Service, Forecasting, Strategic Planning, Marketing Strategy, Marketing Communications, Public Relations, Social Media, New Business Development, Email Marketing, Budgets, Business Development, Account Management, Online Advertising, Integrated Marketing, Business Strategy, Management, Sales, Strategy, Sales Operations, Analysis, Retail, Executive Management, Product Development, Creative Direction, Direct Marketing, CRM, Start-ups, Strategic Partnerships, Lead Generation, Online Marketing, Business Process..., B2B, Competitive Analysis, Entrepreneurship, Salesforce.com, Digital Marketing, Social Networking
Education
The Johns Hopkins University 2010 — 2011
Johns Hopkins Center for Liberal Arts Odyssey Program
Conestoga High School
West Virginia University
Bachelor
Blue Cross and Blue Shield of North Carolina August 2015 - Present
BCBSNC July 2014 - July 2015
CareFirst BlueCross BlueShield December 2006 - June 2014
CareFirst BlueCross BlueShield November 2004 - November 2006
CareFirst BlueCross BlueShield January 2002 - October 2004
Aetna June 2000 - December 2001
Ascendia September 1997 - June 2000
Skills
Reimbursement Strategy,..., Data Analytics, Medicare/Medicaid..., Healthcare Reimbursement, Coaching Staff, Networks Management, Pricing Strategy, Pricing Analysis, Competitive Analysis, Microsoft Excel, NetworX Pricer..., Microsoft Access, Microsoft PowerPoint, Project Management, Ancillary Reimbursement..., Healthcare Consulting, Health Insurance, Access, Healthcare, Software Documentation, PowerPoint, Managed Care, Process Improvement, Insurance
Education
The Johns Hopkins University - Carey Business School 1999 — 2002
MBA, Management
Towson University 1995 — 1998
Bachelors, Health Care Administration/Business
University of Maryland College Park 1994 — 1995
Thomas Stone High School 1990 — 1994
Main Line Health November 2009 - Present
Main Line Health 2009 - 2015
Main Line Health 2009 - 2015
Main Line Health 2009 - 2015
CareFirst BlueCross BlueShield April 2009 - March 2010
Independence Blue Cross October 2008 - March 2009
Project Management Institute January 2008 - August 2008
ING January 2007 - December 2007
Siemens Medical Solutions July 2002 - October 2006
Siemens Medical Solutions 2001 - 2006
Skills
Agile Methodologies, Scrum, Project Management, PMO, Telecommunications, Enterprise Software, PMP, Cross-functional Team..., Project Portfolio..., Business Process..., Business Intelligence, MS Project, SDLC, Vendor Management, Agile Project Management, Program Management, Software Project..., Process Improvement, IT Strategy, Requirements Analysis, Leadership, Business Analysis, Management, Integration, PMI, Change Management, Healthcare, Visio, Consulting, Software Documentation, Healthcare Information..., Business Process, Requirements Gathering, Software Development, IT Management
Education
University of Warwick - Warwick Business School
MBA
University of Manchester
M.S
Optum/QSSI March 2014 - Present
CareFirst BlueCross BlueShield December 2012 - March 2014
CGI Federal October 2007 - December 2012
Volunteer Loudoun August 2011 - July 2012
PMI Washington DC October 2007 - January 2012
Fannie Mae April 2006 - October 2007
Liberty Mutual August 2005 - April 2006
Federal Reserve Bank of Dallas 2004 - 2004
American Express Financial Advisors October 2002 - August 2003
Skills
Business Process..., Business Analysis, Business Intelligence, Agile Methodologies, Project Management, SEO, Section 508, Quality Assurance, Testing, Information Technology, Data Modeling, SDLC, Requirements Gathering, Requirements Analysis, PMP, Health Insurance..., IT Strategy, Management, Program Management, Visio, Solution Architecture, Data Analysis, Software Project..., Data Warehousing, Integration, PMO
Education
Duke University 2012 — 2015
Master of Management in Clinical Informatics, Health IT
The University of Texas at Austin 2000 — 2004
Bachelor of Arts, Business Economics
CareFirst BlueCross BlueShield February 2014 - Present
CareFirst BCBS October 2009 - Present
CareFirst BlueCross BlueShield 2003 - Present
CareFirst BlueCross BlueShield May 1996 - 2000
CareFirst BlueCross BlueShield November 1993 - April 1996
Buraff August 1991 - November 1993
Skills
PMP, Project Management, SDLC, PMO, Vendor Management, Business Intelligence, IT Management, Business Analysis, Enterprise Architecture, Integration, Requirements Analysis, Visio, Business Requirements, Agile Methodologies, Program Management, Strategic Planning, Management, Business Process..., Resource Management, Change Management, Project Portfolio..., Process Improvement, Software Project..., CMMI, Analysis, Requirements Gathering, SharePoint, Governance, IT Strategy, MS Project, Business Process, Solution Architecture, Cross-functional Team..., Systems Analysis, Project Delivery, Software Development, SOA, Certified Project..., Agile Project Management, CRM
Education
The Johns Hopkins University 1983 — 1986
BA, Psychology
Davis Vision March 2010 - Present
CareFirst BlueCross BlueShield May 2007 - December 2009
Lippincott Williams & Wilkins 2005 - 2007
Education
The Johns Hopkins University 1999 — 2003
CareFirst BlueCross BlueShield November 2007 - Present
HelpPRO.com February 2005 - August 2008
Kaiser Permanente October 2005 - November 2007
Skills
Oracle, Microsoft SQL Server, Informatica, Business Objects, Software Development, Sybase, Visual Studio, Teradata, Crystal Reports, Data Marts, Project Management, Data Warehousing, System Administration, Ab Initio, ETL
Education
Union College 1999 — 2004
BS, Electrical and Electronics Engineering
The University of Texas at San Antonio 2003 — 2003
Indigo Direct Group September 2009 - Present
Sylvan Learning 2005 - 2008
CareFirst BlueCross BlueShield 2004 - 2005
Merkle Direct Marketing 2003 - 2004
Harte-Hanks Direct Marketing 1994 - 2003
Education
Towson University
Bachelor of Science, Management and Marketing double concentration
University of Maryland, Baltimore June 2009 - Present
Constellation Energy June 2007 - December 2008
Johns Hopkins University - Bloomberg School of Public Health April 2006 - June 2007
Bay Business Solutions, Inc. January 2002 - January 2006
CareFirst BlueCross BlueShield June 2000 - January 2001
Skills
Organizational..., Training, Leadership, Recruiting, HRIS, Career Counseling, MBTI, Public Speaking, Resume Writing, Data Analysis, Workshop Facilitation, Human Resources, Instructional Design, Team Building, Leadership Development, Program Management
Education
University of Maryland Baltimore County 2010 — 2014
Master of Arts (M.A.), Instructional Systems Development
University of Maryland Baltimore County 2009 — 2014
Graduate Certificate, Instructional Systems Design
The Johns Hopkins University 2005 — 2008
Master of Science, Organaization Development/Strategic Human Resources
University of Baltimore 1998 — 2001
Bachelor of Science, Business Administration: Concentration in Human Resource Management
CareFirst BlueCross BlueShield August 2003 - Present
Tiger Testing, Inc. May 2001 - September 2002
Buttonwood Business Systems, Inc. 1992 - 2001
Education
The Johns Hopkins University 2002 — 2003
Masters Certificate, Oracle
University of Maryland Baltimore County 1987 — 1992
BS, Computer Science & Information Systems Management
Cummins May 2008 - Present
CareFirst BlueCross BlueShield July 2005 - April 2008
United Airlines 1990 - 2005
Skills
SDLC, IT Strategy, Program Management, Enterprise Architecture, Vendor Management, Requirements Analysis, Business Intelligence, Solution Architecture, Business Analysis, Project Management, SOA, PMP
Education
The Ohio State University 1981 — 1986
BS, Engineering
T. Rowe Price January 2011 - Present
Believe in Tomorrow Childrens Foundation January 2007 - Present
T. Rowe Price September 1990 - January 2011
CareFirst BlueCross BlueShield May 1985 - September 1990
Alexander & Alexander March 1980 - May 1985
Skills
Business Analysis, Financial Services, Portfolio Management, SDLC, Risk Management, IT Strategy, Leadership, Program Management, Project Management, Vendor Management, Cross-functional Team..., Process Improvement, Requirements Analysis, Integration, Change Management, PMP, Visio, Project Portfolio..., CRM, Requirements Gathering, SharePoint, Business Intelligence
Education
Towson University 1979 — 1990
Edwards Project Solutions January 2015 - Present
Applied Network Solutions Inc., November 2012 - August 2014
Maricom Systems January 2004 - July 2012
Matcom November 2002 - December 2003
Savantage Solutions January 2001 - October 2002
CareFirst BlueCross BlueShield August 1990 - December 2000
Coopers & Lybrand January 1989 - July 1990
Prosystems July 1982 - December 1988
Skills
Financial Reporting, Banking Relationships, Strategic Planning, Key Performance..., Internal Controls..., Cost Accounting, Accounting Operations, Earned Value Management, Microsoft Office, Microsoft Excel, Pricing, Microsoft Word, Government Contract..., Ad-hoc Financial..., Certified Public..., DCAA Audit Coordination, JAMIS Financial Suite, Cognos Impromptu, Microsoft Access, Quickbooks
Education
Towson University 1983 — 1987
BS, Business Administration
CareFirst BlueCross BlueShield July 2009 - Present
CareFirst BlueCross BlueShield January 2004 - July 2009
Education
The Johns Hopkins University - Carey Business School
CareFirst BlueCross BlueShield 2014 - Present
CareFirst BlueCross BlueShield 2000 - Present
Skills
Provider Relations, Insurance, Call Center, Medicare, Health Insurance, HIPAA, Managed Care, Call Centers, Medicaid, Health Savings Accounts, Project Management, Print Management, Product Development, Strategic Communications
Education
Towson University 1993 — 1997
Bachelor of Arts (B.A.)
Heckwolf & Associates, LLC August 2006 - Present
CareFirst BlueCross BlueShield 1996 - 2006
Blue Cross Blue Shield of Maryland May 1986 - February 2005
Phoenix Home Life March 1995 - May 1996
Skills
Strategic Planning, Insurance, Managed Care, Medicaid, Medicare, Process Improvement, Program Management, HIPAA, Health Insurance, Vendor Management, Leadership, SDLC, Employee Benefits, Business Analysis, Healthcare, Change Management, Team Building, Training, Management, Customer Service, Benefits Administration, Claim, Budgets
Education
The Johns Hopkins University
Master of Administrative Science, Business, management, organizational design.
The Johns Hopkins University
Master of Liberal Arts, Liberal Arts
Discover Financial Services March 2014 - Present
Discover Financial Services October 2010 - March 2014
Arizona Public Safety Personnel Retirement System September 2009 - December 2009
American Council of Young Political Leaders April 2005 - June 2008
Office of Maryland State Delegate John A. Hurson January 2005 - April 2005
CareFirst BlueCross BlueShield September 2002 - December 2004
Skills
Spanish, Research, Marketing, Consulting, Competitive Analysis
Education
Thunderbird School of Global Management 2008 — 2010
MBA, Global Management; Strategy and Business Development
Truman State University 1999 — 2002
BS, Political Science
CareFirst BlueCross BlueShield 2000 - Present
Education
Towson University 1990 — 1995
CareFirst BlueCross BlueShield April 2013 - Present
Coventry Health Care October 2011 - January 2013
Blue Cross Blue Shield of Louisiana December 1998 - January 2008
Skills
Data Analysis, Medicare, Product Development, Healthcare, Medicaid, Health Insurance, Analytics, Strategic Planning, Analysis, Risk Management, Healthcare Analytics, Financial Modeling, Managed Care, EHR
Education
Union College 1983 — 1987
BS, Applied Mathematics
The Johns Hopkins University
Blue Cross and Blue Shield Association May 2013 - Present
CareFirst BlueCross BlueShield 1992 - 2010
Skills
Process Improvement, SAS70, Internal Audit, Requirements Analysis, Business Analysis, Strategic Planning, Auditing, Sarbanes-Oxley Act, PCI DSS, Risk Management, HIPAA, SDLC, Accounting, Forecasting, Business Process..., IT Audit, Risk Assessment, Enterprise Risk..., Internal Controls, Business Strategy, Management Consulting, Visio, Analysis, Team Building, PMO, Governance, Vendor Management, Disaster Recovery, Business Requirements, Program Management, MS Project, Business Process, Change Management, Project Portfolio..., Security, Insurance, IT Strategy, IT Management, Information Security, PMP, Agile Methodologies, Budgets, CRM, Project Management, Financial Risk, Management, Integration, Health Insurance, Business Intelligence, Leadership
Education
The Johns Hopkins University - Carey Business School
MIS
The Heights School 1999 - Present
Tenley Study Center 1999 - 2007
CareFirst BlueCross BlueShield 1987 - 1999
USF&G Fidelity & Guaranty Life Insurance Company 1997 - 1998
Skills
Finance, Leadership, Life Insurance, Teaching, Actuarial Science, Curriculum Development, Fixed Annuities, Non-profits, Public Speaking, Nonprofits, Editing
Education
Harvard Summer Institute on College Admissions
The Johns Hopkins University
Towson University
Greta S Brand & Associates, Inc. 2002 - Present
CareFirst BlueCross BlueShield 1986 - 2001
Education
The Johns Hopkins University 1982 — 1985
Sc.M., Health Education / Administration
Windward Consulting September 1995 - Present
Kirson Medical Equipment Company 1995 - 1995
CareFirst BlueCross BlueShield 1991 - 1994
The Johns Hopkins Hospital 1987 - 1992
Education
The Johns Hopkins University 1990 — 1992
MHS, Health Finance and Management
CareFirst BlueCross BlueShield November 2008 - Present
SAIC 2006 - 2010
University of Maryland Medical Center 2001 - 2006
Skills
SDLC, PMP, Requirements Analysis, Program Management, PMO, IT Strategy, Enterprise Architecture, Business Analysis, SharePoint, Integration, Vendor Management, SOA, Visio, Project Portfolio..., Process Improvement
Education
University of Maryland University College
Masters, Healtcare Informatics Administration
The Johns Hopkins University
BS, Management and Leadership
Accenture Federal Services June 2014 - Present
Bechtel Corporation January 2012 - June 2014
University of Maryland Baltimore County September 2007 - December 2011
CareFirst BlueCross BlueShield 2010 - 2011
UMBC March 2008 - September 2009
GXS December 2006 - August 2008
NIST 2007 - 2007
Skills
SharePoint, Computer Hardware, SQL, Visio, Databases, HTML, Java, Windows 7, JavaScript, Access, Oracle, Windows, Visual Basic, Microsoft Office, Data Analysis, Business Analysis, Business Process, Project Planning, Business Planning, Networking, Technical Support, MS Project, C++, Six Sigma, Microsoft Project, Identity Management, Information Security, PKI
Education
Towson University 2013 — 2014
Master’s Degree, Applied Information Technology, 3.89
University of Maryland Baltimore County 2007 — 2011
Bachelor’s Degree, Information Systems
Northwest HighSchool
Arizona Department of Economic Security April 2013 - Present
Arizona Department of Economic Security May 2012 - April 2013
State of Arizona November 2011 - May 2012
CareFirst BlueCross BlueShield June 2010 - May 2011
Johns Hopkins University September 2008 - April 2009
Skills
Data Analysis, Research, Statistics, Strategic Planning, Microsoft Excel, Analysis, Financial Modeling, Microsoft Office, Spanish, PowerPoint, Government, Team Building, Access
Education
The Johns Hopkins University 2007 — 2011
BA, Economics
T. Rowe Price August 2014 - Present
Medifast, Inc. March 2010 - August 2014
Deutsche Bank April 2009 - March 2010
Deustche Bank March 2006 - April 2009
CareFirst BlueCross BlueShield June 1992 - May 1996
MNC Financial 1989 - 1992
Skills
Auditing, Information Security, Operational Risk, Disaster Recovery, Vendor Management, Process Improvement, SDLC, Business Analysis, IT Management, Project Management, Sarbanes-Oxley Act, Program Management, SharePoint, Management, Business Continuity
Education
The Johns Hopkins University - Carey Business School 1996 — 1999
MBA, Management
Loyola Uviversity in Maryland 1986 — 1990
BBA, MIS
Loyola Blakefield 1982 — 1986
CareFirst BlueCross BlueShield December 2009 - Present
Peregrin Services April 2009 - October 2009
Vision Technology Services June 2008 - April 2009
T. Rowe Price 2008 - April 2009
Old Mutual Financial Network August 1999 - June 2008
Skills
Data Warehousing, Database Design, Microsoft SQL Server, SQL, Business Intelligence, SDLC, SSRS, Requirements Analysis, SSIS, Databases, SharePoint, Business Analysis, ETL, SOA, Enterprise Architecture
Education
The Johns Hopkins University 1997 — 2002
Master, Computer Science
CMS May 2014 - Present
CMS October 2012 - April 2014
Centers for Medicare & Medicaid Services November 2010 - October 2012
Centers for Medicare & Medicaid Services June 2005 - November 2010
CareFirst BlueCross BlueShield 1999 - 2003
Skills
Editing, Medicare, Health Insurance, Medicaid, Research, Community Outreach, Media Relations, Public Policy, Health Care Reform, Technical Writing, Strategic Communications, Speech Writing, Health Policy, Crisis Communications, Legislative Relations, Public Speaking, Journalism, Politics, Legislation
Education
Towson University 2003 — 2007
Master of Science, Professional Writing
Towson University 1997 — 2002
Bachelor of Science, Mass Communication
Owings Mills High School
Owings Mills High School
CareFirst BlueCross BlueShield September 2004 - Present
CareFirst BlueCross BlueShield January 2002 - August 2004
Education
The University of Connecticut School of Business 1987 — 1991
Bachelor of Business Administration (B.B.A.), Finance, General
Accenture August 2011 - Present
SBD 2015 - 2015
SBD 2015 - 2015
The World Bank March 2010 - August 2011
US Department of Commerce, Census Bureau November 2009 - February 2010
CareFirst BlueCross BlueShield November 2007 - November 2009
Skills
Systems Analysis, Data Warehousing, Oracle SQL, Oracle RAC, Oracle Streams, Oracle Golden Gate, IT Project Management, Oracle DataGuard, Oracle Exadata and..., Data Modeling, Database Administration, Performance Engineering, SQL, Oracle, SDLC, Oracle HR, Data Guard, AIX, SQL Tuning, Unix Shell Scripting, RMAN, Database Design, High Availability, Weblogic, Linux, Integration, HP-UX, Oracle Enterprise..., Project Management, IBM AIX, Shell Scripting, WebLogic, Oracle SQL Developer, Data Warehouse
Education
University of Maryland Baltimore County 2010 — 2014
Master's degree, Information Systems
The Johns Hopkins University 2007 — 2008
Master Certificate, Enterprise Application Development, Information Technology
The Johns Hopkins University 2006 — 2007
Master Certificate, Oracle Database Administration, Information Technology
University of Dschang 1994 — 2000
Masters, Engineering
CareFirst BlueCross BlueShield July 2013 - Present
RCM&D November 2011 - August 2012
RCM&D March 2008 - February 2012
Johns Hopkins University June 1998 - December 2007
Maryland Public Television January 1977 - April 1998
Towson University June 1972 - December 1976
Skills
Customer Service, Strategic Planning, Benefits Administration, Public Speaking, Project Management, Risk Management, Special Events, Human Resources, Administrative..., Procurement and Cost..., Personnel Administration, Audit Integrity, Procedure Development, Financial Mananagement, Administrative Work, Event Management, Personnel Management, Staff Development, Employee Benefits, Training, Insurance
Education
Towson University
Business Administration and Management, General
CareFirst BlueCross BlueShield May 2010 - Present
Group Benefit Services June 1999 - May 2010
Education
Towson University 1971 — 1975
BA, Education
HoneyPorte March 2008 - Present
CareFirst BlueCross BlueShield January 2007 - January 2008
Education
Towson University 2005 — 2008
Bsc, Mass Communication
CareFirst BlueCross BlueShield September 2011 - Present
Nationwide Better Health, Nationwide Insurance 2002 - September 2011
Greater Baltimore Medical Center (GBMC) 1997 - 2001
The Principal Financial Group 1994 - 1997
CareFirst BlueCross BlueShield 1989 - 1994
Alex. Brown & Sons, Inc. 1983 - 1989
Skills
Managed Care, Vendor Management, Strategy, Strategic Planning, Account Management, Business Development, Project Management, Wellness, Community Outreach, Health Insurance, Advertising, Customer Retention, Marketing, Healthcare, Employee Benefits, CRM, Data Analysis, Process Improvement, Salesforce.com, Insurance, Leadership, Management, Program Management, Sales Operations, Visio
Education
Towson University 1977 — 1981
CareFirst BlueCross BlueShield December 2011 - Present
CareFirst BlueCross BlueShield February 2010 - December 2011
CareFirst BlueCross BlueShield October 2004 - March 2010
Skills
Lotus Notes, Outlook, Scheduling, Visio, PowerPoint, Word, Excel, Microsoft Office, Conferences, Non-profits, Human Resources, Process Scheduler, Microsoft Word, Process Improvement, Employee Relations, Employee Benefits, Event Planning, Program Management, Microsoft Excel, Vendor Management, Leadership, Calendaring, Agenda, Office Management, Executive Support, C-Level Executive..., Travel Arrangements, Expense Reports, Spreadsheets
Education
Strayer University (MD) 2005 — 2007
AA, Business Administration
The Ohio State University 1983 — 1985
CareFirst BlueCross BlueShield May 2010 - Present
Group Benefit Services June 1999 - May 2010
Group Benefit Services June 1999 - April 2010
Skills
Health Insurance, Life & Health Insurance..., Life Insurance, Disability Insurance, Property and Casualty..., National Association of..., Women In Insurance & F, Medicare, Insurance Brokerage, Sales, Direct Sales
Education
Towson University 1973 — 1975
BA, Education, Music
The John Carroll School 1968 — 1971
MedStar Health July 2012 - May 2013
Johns Hopkins School of Medicine November 2010 - July 2012
Enterprise Community Partners July 2006 - September 2009
Euler Hermes American Credit Indemnity July 2000 - July 2006
Cendant Corporation July 1999 - July 2000
CareFirst BlueCross BlueShield July 1997 - February 1999
Baltimore Gas and Electric Co June 1982 - July 1997
Skills
Project Management, Financial Systems, Reporting Systems
Education
The Johns Hopkins University
MAS, INFORMATION TECHNOLOGY
University of Baltimore
BS, Accounting
Methodist Healthcare System December 2014 - Present
MMCIP January 2011 - December 2014
CareFirst BlueCross BlueShield October 2005 - January 2011
Skills
Risk Management, Incident Investigation, Data Analysis, Report Writing, HIPAA, Presentations, Presenter, Professional Negligence, Contract Negotiation, Medicare, Insurance, Health Insurance, Financial Risk, Workers Compensation, Microsoft Excel, Healthcare Management, Hospitals, Leadership, Liability, Patient Safety, Policy, Auditing, Claim, Claims Management, Healthcare, Nursing, Process Improvement
Education
University of Baltimore 2008 — 2011
Master of Arts (MA), Legal and Ethical Studies
The University of Texas Health Science Center at Houston 1980 — 1982
Bachelor of Science (B.S.), Nursing
CareFirst BlueCross BlueShield March 1990 - Present
Skills
Health Savings Accounts, Health Insurance, Insurance, Employee Benefits, Human Resources, Benefits Administration, Medicare, Life Insurance, Brokers, Managed Care, Health Care Reform, Strategic Planning, Sales, Leadership, Account Management, Customer Service
Education
Towson University
Business Administration - Concentration in Marketing
State of Utah July 2011 - December 2014
WellPoint, Inc. dba Anthem BlueCross BlueShield November 2006 - August 2010
WellPoint, Inc. dba Anthem BlueCross BlueShield November 2006 - August 2010
Genworth Financial Inc. (previously GE Financial Assurance) March 2005 - November 2006
CareFirst BlueCross BlueShield April 2002 - March 2005
CareFirst BlueCross BlueShield March 2002 - March 2005
KPMG LLP October 1998 - March 2002
Skills
Process Improvement, Analysis, Leadership, Training, Program Management, Risk Management, IT Audit, Project Management, Accounting, Budgets, Auditing
Education
The Johns Hopkins University 2000 — 2003
Master of Science, Engineering, Information Systems and Technology, 4.0
Towson University 1994 — 1998
Bachelor of Science, Accounting, 3.6
CareFirst BlueCross BlueShield November 2014 - Present
Knott Mechanical, Inc April 2012 - October 2014
McGladrey & Pullen January 2007 - April 2012
Education
Towson University 2002 — 2006
Bachelor, Accounting
CareFirst BlueCross BlueShield June 2014 - Present
CareFirst BlueCross BlueShield September 2009 - June 2014
St. Joseph Medical Center 1990 - 2009
Skills
Outlook, Healthcare, Customer Service, Microsoft Office, Visio, Leadership, Team Building, Microsoft Word, Microsoft Excel, PowerPoint, Event Management, Administrative..., Analysis, Budgets, Event Planning, Word, Excel, ITIL v3 Foundations..., Administrative..., Strategic Planning, Process Improvement
Education
Towson University
BS, Business Administration and Management, General
CareFirst BlueCross BlueShield August 2013 - Present
Ameritox July 2010 - August 2013
Seasons Hospice December 2009 - June 2010
Fayetteville Gastroenterology Associates January 2008 - October 2009
Blue Cross Blue Shield of North Carolina 2002 - 2007
Mid-South Ins Trigon BCBS 1998 - 2001
Skills
Managed Care, Network Contracting, Healthcare, Revenue Cycle, Process Improvement, Healthcare Management, Healthcare Reimbursement, Provider Network..., Utilization Management, Insurance Negotiations, Contract Negotiation, Provider Relations, Operations Directors, Healthcare Compliance, Insurance, Compliance Procedures, KPI Reports, DSO, Vendor Relationships, Audit Management, Employee Training, Employee Relations, Employee Benefits, HIPAA, Software Documentation, Medical Compliance, Customer Service, EHR, Management, Healthcare Information..., EMR, Training, Team Building, Budgets, Call Centers, Vendor Management, Physicians, Medicaid, Medical Billing, Human Resources, Practice Management, Cross-functional Team..., Healthcare Industry, Payroll, Credentialing, Revenue Cycle Management, Health Insurance, Medicare, Performance Improvement, Recruiting
Education
Mount Olive College 2003 — 2005
Management and Organizational Development
Towson University 1996 — 1997
Business Administration, Management and Organizational Development
Northrop Grumman Corporation October 2014 - Present
CGI Federal September 2011 - October 2014
CareFirst BlueCross BlueShield April 2009 - September 2011
CareFirst BlueCross BlueShield January 2009 - April 2009
Skills
Requirements Gathering, Integration, Software Documentation, Business Intelligence, Testing, Data Warehousing, IT Strategy, Business Requirements, Test Planning, Analysis, Data Analysis, System Testing, Training, Requirements Analysis, SDLC, Business Analysis, Visio, SharePoint, User Acceptance Testing, SQL, Manual Testing, PMP, Business Process
Education
Towson University 2008 — 2010
Master of Science (MS), Applied Information Technology
Towson University 2004 — 2008
Bachelor of Science (B.S.), Computer Information Systems
UnitedHealthcare August 2006 - Present
CareFirst BlueCross BlueShield October 1995 - August 2006
Frank Russell and Associates September 1994 - September 1995
Skills
Health Insurance, Life Insurance, Property & Casualty..., HMO, PPO, Consumer Driven Health..., Health Savings Accounts, Flexible Spending..., Building Relationships, Account Management, Healthcare, Supervising
Education
Towson University 1989 — 1994
Bachelor of Science (BS), Political Science and Government
Centers for Medicare & Medicaid November 1997 - May 2008
BCBSA August 1993 - November 1997
CareFirst BlueCross BlueShield August 1991 - August 1993
Skills
Strat. Planning &...
Education
The Johns Hopkins University - Carey Business School 1987 — 1990
Master of Adminisrative Services (MAS), Management
The Johns Hopkins University
Master of Liberal Arts (MLA)
CareFirst BlueCross BlueShield March 2004 - Present
Skills
Case Managment, Health Insurance, Disease Management, Registered Nurses, Healthcare Management
Education
Towson University 2009 — 2013
Bachelor's degree, Healthcare Management
CareFirst BlueCross BlueShield July 1985 - Present
Education
Towson University 1972 — 1977
Anthropology
CareFirst BlueCross BlueShield May 2013 - Present
SafeNet 2004 - 2013
Working Concepts 1999 - 2004
Skills
Web Applications, Enterprise Software, SQL, Integration, Software Development, Oracle, Encryption, SDLC, Agile Methodologies, IT Management, Cloud Computing, Business Analysis, Network Security, Requirements Analysis, Security, Business Intelligence, Leadership, Databases, Microsoft SQL Server
Education
Towson University 1998 — 2002
Bachelor's degree, Computer Science
CareFirst BlueCross BlueShield March 2011 - July 2013
Centers for Medicare & Medicaid Services 2010 - 2011
Audacious Inquiry, LLC 2008 - 2009
Healthways 2007 - 2008
Kinetic Concepts 2002 - 2004
Skills
Healthcare, Health Insurance, Medicare, Managed Care, Insurance, Healthcare Management, Healthcare Information..., Process Improvement
Education
The Johns Hopkins University - Carey Business School
Master of Business Administration (MBA), Healthcare Administration
University of Maryland School of Nursing
Bachelor's degree, Registered Nursing/Registered Nurse
Investment company in Baltimore, MD July 2011 - Present
CareFirst BlueCross BlueShield December 1986 - March 1995
Education
Towson University 1980 — 1984
Accounting, Accounting
CareFirst BlueCross BlueShield October 2007 - Present
T. Rowe Price October 1987 - September 2007
Skills
Project Management, Business Analysis
Education
Towson University
Bachelor of Science (BS), Accounting
FEI Systems April 2013 - Present
CareFirst BlueCross BlueShield November 2008 - April 2013
Education
Towson University 2006 — 2008
Bachelor of Science (B.S.), Mathematics
CareFirst BlueCross BlueShield February 2010 - Present
Accenture July 2000 - January 2010
Skills
Healthcare Information..., Program Management, Project Delivery, Health Insurance, IT Management, Software Implementation, Leadership
Education
The University of Georgia 1996 — 2000
Bachelor of Business Administration (B.B.A.)