CareFirst BlueCross BlueShield
Industry: Company
DescriptionCEO: Brian D. Pieninck (1 Jul 2018–) Headquarters: Maryland, United States Executive vice president: Daniel Winn Chief medical officer: Daniel Winn Subsidiaries: CareFirst of Maryland, Inc., VPs: Meryl Burgin (EVP, General Counsel and Corporate Secretary),
CareFirst BlueCross BlueShield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CareFirst BlueCross BlueShield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CareFirst BlueCross BlueShield Salaries. You can even request information on how much does CareFirst BlueCross BlueShield pay if you want to. Learn about salaries, pros and cons of working for CareFirst BlueCross BlueShield directly from the past employees.
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2,124 CareFirst BlueCross BlueShield employees in database. Find out everything there's to know about CareFirst BlueCross BlueShield employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CareFirst BlueCross BlueShield Employees
Concord February 2015 - Present
HighPoint Solutions March 2014 - December 2014
WellPoint July 2013 - December 2013
TM Floyd & Company February 2013 - May 2013
TM Floyd & Company June 2012 - January 2013
HP Enterprise Services August 2011 - February 2012
CareFirst BlueCross BlueShield April 2010 - February 2011
CareFirst Blue Cross Blue Shield April 2010 - February 2011
NASCO April 2008 - December 2009
BCBSSC July 2006 - April 2008
Skills
SDLC, Insurance, Business Process..., Customer Service, RFP, Team Building, SharePoint, Business Analysis, Process Improvement, Program Management, Cross-functional Team..., Software Documentation, PMO, Business Process, MS Project, Project Management, Integration, Change Management, PMP, Quality Assurance, Vendor Management, Microsoft Project
Education
Colorado Technical University 2005 — 2008
Business Management / Marketing
Morse School of Business 1986 — 1987
Computer Programming, Specific Applications
Infinitive Insight May 2012 - Present
Dynamic Energy LLC September 2011 - April 2014
PwC September 2010 - September 2011
Civil Service Employees Pension Fund June 2008 - August 2010
PricewaterhouseCoopers 2005 - 2008
Price Waterhouse 2004 - 2005
USA TODAY August 1999 - December 2004
CareFirst BlueCross BlueShield 1998 - 2000
zebra printing 1994 - 1998
Skills
Business Process..., Business Process, Risk Management, Management, Governance, Internal Controls, Management Consulting, Process Improvement, Business Analysis, Auditing, IT Audit, Project Management, PMO, Enterprise Risk..., Sarbanes-Oxley Act, Project Planning, Business Strategy, Information Technology, Internal Audit, Change Management, COBIT, IT Strategy, PMP, Risk Assessment, Business Development, Strategic Planning, Business Process..., Business Transformation, Business Planning, Financial Reporting, Business Intelligence, Accounting, Process Engineering, Customer Service, Finance, Solution Design, SOX, Compliance, External Audit, Audit, Customer Relations, Security, IT Management, Solution Architecture, Project Portfolio..., IT Governance, Leading Change, Conflict Management, Analysis, Consulting
Education
City University of Seattle 1994 — 1996
MBA, Management Information System
Edinboro University of Pennsylvania 1989 — 1992
Bachelor of Science (B.Sc.), Accounting
Defence Authority Model School
Allied Barton June 2012 - Present
US Army April 2005 - April 2013
CareFirst BlueCross BlueShield 2012 - 2013
SiteHostess.com September 2000 - October 2004
Skills
AutoCAD, Java, Customer Service, Research, HTML, English, Event Planning, Windows, Public Speaking, C, Microsoft Excel, Microsoft Office, Social Media, Photoshop, Teamwork, Matlab, Microsoft Word, PowerPoint, C++, Computer Hardware, Outlook, Web Design, Security, Software Documentation, System Administration, Networking, Leadership, Troubleshooting, Databases
Education
Fortis College 2012 — 2013
Associate's degree, Computer Support Specialist
Community College of Rhode Island 2009 — 2009
Some College Coursework Completed, Computer Support; Computer and Network Technology
Continental Academy 2003 — 2003
High School Diploma Equivalency, General Studies
Constellation Brands May 2015 - Present
Constellation Brands January 2015 - May 2015
The Coca-Cola Company November 2013 - December 2014
Nielsen October 2011 - November 2013
McLean Capital May 2010 - August 2010
CareFirst BlueCross BlueShield August 2007 - June 2009
Skills
Marketing Strategy, Market Research, Research, Account Management, Forecasting, Microsoft Excel, Analytics, Financial Analysis, Competitive Analysis, Business Development, Business Strategy, Strategic Planning, Product Management, New Business Development, Sales, Budgets, Financial Modeling, Relationship Management, Data Analysis, Brand Management, Social Media Marketing, Analysis, Management, Online Advertising
Education
Georgetown University - The McDonough School of Business 2009 — 2011
MBA, Business
Denison University 2003 — 2007
BA, Economics
Recent Graduate seeking career change Health Care Human Resource InternVeterans Administration Maryland Health Care SystemJune 2012 - January 2013
USDA January 2011 - January 2012
Terri L. Hill, M.D., P. A. April 2006 - June 2007
CareFirst BlueCross BlueShield October 2003 - April 2006
Legg Mason, Inc. July 2002 - October 2003
AllFirst Trust Company, N.A. November 1997 - July 2002
Skills
Microsoft Office Word,..., Accounting, Benchmarking, Business Analysis, Business Government..., Business Writing, Community Outreach, Compensation & Benefit, Compliance, Conflict Management, Corporate Communications, Financial Accounting, Financial Decision..., Financial Management..., Flow Charts, Global Business..., Glo-Bus Simulation, Grant Writing, Healthcare Management, Health Economics, Human Resource..., Information Systems, International Business..., Marketing Management, Office Management, Organizational..., Organizational..., Organizational Theory, Public Health, Research Development, Spreadsheets, Statistics, Strategic Planning, Training Needs Analysis
Education
University of Maryland University College 2011 — 2014
Master's Degree, Health/Health Care Administration/Management
University of Maryland University College 2007 — 2010
Bachelor's Degree, Business Administration, Management and Operations
Catonsville Community College
Associate's Degree, Business Administration, Management and Operations
CareFirst BlueCross BlueShield August 1997 - Present
CareFirst January 1997 - Present
Adecco Group January 1997 - Present
LISA January 1997 - Present
ViaTECH SYSTEMS, INC January 1993 - January 1997
ELECTRONIC DATA SYSTEMS January 1989 - January 1993
Skills
SDLC, Business Analysis, Data Warehousing, SAS, Business Requirements, SQL, Analysis, Access, Healthcare, Process Improvement, Software Documentation, Disaster Recovery, Troubleshooting, Help Desk Support, Microsoft Exchange, Networking
Education
Defense Language Institute
Graduate
MicroSoft Certification
MCP, MCDST
CAREFIRST BLUECROSS BLUESHIELD September 2013 - August 2015
LIFECARE MANAGEMENT PARTNERS (Advanta Medical) March 2012 - September 2013
XLHEALTH CORPORATION, CARE IMPROVEMENT PLUS May 2010 - September 2011
XLHEALTH CORPORATION, CARE IMPROVEMENT PLUS November 2008 - May 2010
MEDASSURANT INC February 2007 - October 2008
HARBOR HOSPITAL CENTER August 2006 - January 2007
ST. JOSEPH MEDICAL CENTER May 2004 - July 2006
FAMILY SERVICE FOUNDATION INC December 2003 - April 2004
ESSENTIAL CARE EMPLOYMENT AGENCY February 2002 - January 2003
LUCENT TECHNOLOGIES September 2000 - February 2002
Skills
Healthcare, Hospitals, Nursing, Clinical Research, Medicare, Medical Records, Medicaid, ICD-9, Case Managment, Health Insurance, Customer Service, Data Abstraction, Telephonic Nursing, HEDIS, Medical Records Review, CMS RAC Audits, Managed Care, Quality Assurance, co-morbidities
Education
Stevenson University 2001 — 2006
BSN, Baccalaureate Registered Nursing
TESST College of Technology 1999 — 2000
Electronics; Diploma, Telecommunications and Computer Repair Program
Catonsville Community College 1992 — 1997
Prerequisites for Nursing (RN)
CareFirst BlueCross BlueShield Customer Service RepresentativeT-MobileJanuary 2015 - July 2015
AmeriHealth Caritas June 2014 - December 2014
Florida Blue September 2011 - May 2014
Kepro November 2007 - March 2011
Youth & Family Services 2011 - 2011
Skills
Healthcare, Medicare, Managed Care, HIPAA, Health Insurance, Medicaid, Insurance, Public Speaking, Health Policy, Provider Relations, Healthcare Management, Customer Service, Microsoft Office, Process Improvement, Strategic Planning, Health Care Reform, Claims Handling, Medical Billing, Billing Systems, Client Billing, HMO, Network Development, PPO, Healthcare Information..., Medical Coding, Medical Records, Medicare Part D, ICD-9, CPT, Medical Terminology, HCPCS, Employee Benefits, Claims Resolution, Medicare/Medicaid..., Policy, Healthcare Reimbursement, Data Entry, Claim
Education
Colorado Technical University 2012 — 2014
Associate's degree, Health/Health Care Administration/Management
Zeiders Enterprises, Inc. October 2012 - Present
Consumer Federation of America July 2013 - September 2013
US Army, Army Community Service October 2011 - October 2012
US Navy, Fleet and Family Support October 2011 - October 2012
CareFirst BlueCross BlueShield February 2002 - July 2010
CareFirst BlueCross BlueShield February 1994 - February 2002
CareFirst BlueCross BlueShield February 1991 - February 1994
CareFirst BlueCross BlueShield April 1990 - February 1991
CareFirst BlueCross BlueShield September 1987 - April 1990
CareFirst BlueCross BlueShield September 1984 - September 1987
Skills
Budgets, Leadership, Insurance, Training, Community Outreach, Finance, Accounting, Analysis, Customer Service, Time Management, Research, Management
Education
College of Southern Maryland 1989 — 1991
Associate of Science (AS), Accounting
St. Mary's College of Maryland 1980 — 1984
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
University of Maryland University College
Bachelor of Science (BS), Business Administration and Management, General
University of Maryland University College
Certificate, Human Resources Management/Personnel Administration, General
Maryland State Highway Administration November 2013 - Present
Frederick Internal Medicine and Endocrinology Services May 2012 - February 2013
CareFirst BlueCross BlueShield February 2008 - March 2010
LifeBridge Health December 2006 - September 2007
Eastern Outdoor Advertising October 2003 - December 2005
Migliara/Kaplan Associates October 1996 - June 2001
Baltimore Gas & Electric July 1984 - March 1996
Skills
Microsoft Office, Microsoft Excel, Healthcare, Office Management, Office Administration, Administrative..., Calendaring, Time Management, System Administration, Leadership, Office Equipment, Customer Service, Fundraising, Telephone Skills, Project Planning, File Management, Outlook, Payroll, PowerPoint, Administration, Event Planning, Training, Process Scheduler, Data Entry, Employee Relations, Human Resources
Education
Kenwood High School 1968 — 1971
Business
Catonsville Community College
Business Administration and Medical Billing
Notre Dame of Maryland University
Business Administraation & Computer Information Systems
CareFirst BlueCross BlueShield July 2013 - Present
Verizon Business March 2012 - November 2012
Skills
HTML, Java, Linux, Eclipse, SQL, C++, JavaScript, MySQL, XML, JSP, Embedded Systems, Programming, Microsoft SQL Server, jQuery, j2ee, Matlab, TCP/IP, Routers, Switches, Routing Protocols like..., OSPF, EIGRP, Frame Relay, VPN, IPv4, HTTPS
Education
Iowa State University 2008 — 2011
Bachelor of Science (B.S.), Computer Engineering
Des Moines Area Community College
Associate's degree, Engineering
Anthem BCBS June 2015 - Present
GeBBS Technology Solutions June 2013 - February 2015
CareFirst BlueCross BlueShield January 2008 - October 2012
CareFirst BlueCross BlueShield July 2002 - July 2008
CareFirst BlueCross BlueShield January 1996 - January 2002
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management, Strategic Planning, PowerPoint, Change Management, Business Analysis, Process Improvement, Health Insurance, HIPAA, Claim, Requirements Gathering, User Acceptance Testing, Data Analysis, Healthcare Industry, Business Process..., Healthcare, Medical Billing, Performance Management, Auditing, Training, Leadership, Human Resources, Management, Software Documentation, Business Requirements, SharePoint, Resource Management, Managed Care, Requirements Analysis, MS Project, Quality Assurance, Visio, Program Management, PeopleSoft, Employee Benefits, Policy, EDI, Team Building, Business Process, Vendor Management
Education
Carroll Community College 1991 — 1995
A, General Studies
Carroll Community College 1991 — 1995
Associate of Arts (AA), General Studies
North Carroll High School 1987 — 1991
High School Diploma, Academic Studies
Stryker April 2014 - Present
Mercy Medical Center, Baltimore, MD March 2007 - April 2014
Golden Key Group, LLC and Maxim Staffing Solutions July 2006 - February 2007
XLHealth November 2005 - June 2006
Faux Finishes November 2003 - November 2005
RealMed April 2003 - October 2003
CareFirst BlueCross BlueShield - Potomac Physicians June 1988 - April 2003
CareFirst BlueCross BlueShield June 1988 - April 2003
Skills
Healthcare Management, Healthcare, Nursing, Patient Safety, Managed Care, Medicaid, Utilization Management, Healthcare Information..., EMR, EHR, HIPAA, Case Managment, Project Management, Health Insurance, Hospital Program..., Hospitals, Medicine, Case Management
Education
Drexel University 2013 — 2016
Health Sevices Administration Degree, Health Services Administration, 4.0
Maryland General Hospital School of Nursing
Registered Nurse
CareFirst BlueCross BlueShield April 2014 - Present
University of Maryland Medical Center December 2010 - April 2014
University of Maryland Medical Center April 2009 - December 2010
University of Maryland Medical Center April 2007 - April 2009
Skills
Resume Writing, Employee Relations, Benefits Administration, HRIS, Onboarding, Career Counseling, Recruiting, Temporary Placement, Healthcare, Deferred Compensation, Case Managment, Organizational..., Applicant Tracking..., Leadership Development, PeopleSoft, Human Resources, Career Development
Education
Central Pennsylvania College 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
NYU Langone Medical Center January 2015 - Present
Robert Half Legal October 2014 - Present
The Madison Square Garden Company June 2014 - July 2014
Verizon Business February 2013 - December 2013
Wyndham Worldwide August 2012 - December 2012
CareFirst BlueCross BlueShield April 2009 - December 2011
Special Counsel June 2008 - December 2008
Robert Half Legal January 2007 - June 2008
Time Warner Inc. January 2003 - December 2006
MCI WorldCom March 2000 - October 2002
Skills
Program Management, Contract Management, Policy, Negotiation, PowerPoint, Management, Research, Legal Writing, Microsoft Word, Litigation, Grant Writing, Budgets, Outlook, RFP, Analysis, Contract Negotiation, Human Resources, Proposal Writing, Due Diligence, PeopleSoft, Leadership, Vendor Management, Microsoft Office, Ariba, Grants, Strategic Planning, Project Planning, Microsoft Excel, Process Improvement, Project Management, Strategy, Sourcing, Depositions, Proofreading, Business Writing, Civil Litigation, Word, Deposition digesting, Grant Management, Ariba system..., FEMA Contracts...
Education
Clark Atlanta University 1977 — 1982
Bachelor of Arts (BA), Mass Communication/Media Studies, 3.8
Arts High School, Newark, NJ 1973 — 1977
HS Diploma
Press Ganey Associates June 2010 - Present
Cross Creek HOA Board September 2008 - November 2011
Xerox September 2009 - June 2010
CareFirst BlueCross BlueShield November 2008 - August 2009
Longitude Health Inc. July 2007 - September 2008
Skills
Healthcare, Insurance, Finance, Banking, Retail, Transportation, SDLC, Requirements Analysis, Quality Assurance, Process Improvement, Testing, Agile Methodologies, Program Management, Quality Center, Management, Databases, Test Planning, Access, Regression Testing, SQL, Software Quality..., Visio, Software Documentation, SharePoint, Business Analysis, Integration, IT Service Management, Requirements Gathering, Agile Project Management, Software Development, Business Process, Oracle, Vendor Management, Microsoft SQL Server, User Acceptance Testing, MS Project, Business Intelligence, Scrum, SOA, Software Project..., Project Management
Education
QAI Global Institute 2010 — 2011
CSTE, Certified Software Test Engineer (CSTE)
QAI Global Institute 2009 — 2010
Software, Software Quality Certification
Management Studies Promotion Institute 1996 — 1997
Post Graduate Diploma, Office Management and Supervision, Ist
First Computers 1995 — 1996
Diploma, End User Computing
Delhi University 1991 — 1995
Bachlors, English, Economics, Maths
GNPS India 1976 — 1989
Graduate, English, Economics, Maths
Government of Canada September 2014 - Present
Aon Hewitt June 2013 - February 2014
The Hospital for Sick Children January 2012 - March 2013
BTRG 2004 - March 2013
CareFirst BlueCross BlueShield April 2011 - January 2012
Ontario Education Collaberative Marketplace (OECM) March 2009 - November 2010
London Health Sciences Centre October 2008 - April 2009
Sears Canada June 2007 - December 2008
Partners Health Care - Boston May 2006 - May 2007
Manulife Financial March 2004 - May 2006
Skills
Project Management, Human Resources, Finance, Expense Management, PeopleSoft, Business Analysis, SDLC, Business Process, Business Process..., Change Management, Integration, Requirements Gathering, Financials, ERP, Process Improvement, Requirements Analysis, Software Project..., Visio, PMP, Program Management, PMO, Spend Management, HRIS, IT Strategy, Training, Management Consulting, Management, Leadership, Consulting, Testing, Business Intelligence, Software Documentation, Enterprise Software, Software Implementation, SharePoint, Vendor Management, Enterprise Architecture, Business Requirements, Systems Analysis, Business Transformation, Resource Management, MS Project, Project Delivery, Information Technology, Business Process Design, Project Portfolio..., Governance, CRM, Analysis, IT Management
Education
Concordia University 1975 — 1978
B. Comm., Business Administration, Accounting, Systems
WeiserMazars LLP August 2015 - Present
Grant Thornton LLP April 2013 - August 2015
CareFirst BlueCross BlueShield May 2011 - April 2013
Grant Thornton January 2006 - April 2011
GR Consulting January 2006 - May 2007
Agere Systems 1984 - 2005
Lucent Technologies 1984 - 2005
Skills
IT Audit, Sarbanes-Oxley Act, Internal Audit, Risk Management, Business Process, Internal Controls, Risk Assessment, Auditing, SDLC, CISA, Financial Risk, Sarbanes-Oxley, IT Strategy, Financial Reporting, Process Improvement, Information Technology, Enterprise Risk..., Information Security, Program Management, Governance, Management, Project Management, Leadership, Analysis, CRM, Integration, Employee Training
Education
Moravian College
MBA
DeSales University
BS
Clemson University
Northampton Community College
Terrapin Utility Services, Inc. October 2013 - Present
CareFirst BlueCross BlueShield March 2013 - October 2013
Abt Associates October 2011 - March 2013
Booz Allen Hamilton January 2011 - October 2011
Northrop Grumman Corporation January 2007 - January 2011
SAIC August 2005 - January 2007
DC Government October 2003 - August 2005
Skills
Proposal Writing, Program Management, Procurement, Government, Contract Management, DoD, Training, Analysis, Policy, Strategy, Management, Leadership, Government Contracting, Negotiation, Contract Negotiation, Process Improvement
Education
Defense Acquisition University 2013 — 2015
Government Contracting
National Contract Management Association 2009 — 2010
Certified Federal Contract Manager, Federal Contracting
Marc3Solutions March 2015 - Present
HRevolution January 2012 - Present
Baltimore County Department of Aging June 2004 - Present
EMA, Inc. 2002 - 2004
CareFirst BlueCross BlueShield 2001 - 2001
Skills
Career Development, Recruiting, Policy, Employee Relations, Talent Management, Workforce Planning, Employee Engagement, Succession Planning, Performance Management, Onboarding, Career Counseling, Organizational..., HR Policies, Coaching, Labor Relations, Employee Benefits, HRIS, Deferred Compensation, Resume Writing, Benefits Administration, Knowledge Management, Enterprise Agreements, Training, Equality & Diversity, Personnel Management, Interviews, Human Resources, Conflict Resolution, Workforce Development, Management, Leadership Development, New Hire Orientations, Employment Law, HR Consulting, Employee Handbooks, Talent Acquisition, College Recruiting, Applicant Tracking..., FMLA, Organizational Design, Organizational..., Job Search, Employee Training, Compensation & Benefit, Job Descriptions, Human Capital, Temporary Placement, Industrial Relations, Leadership, Strategic Planning
Education
Central Michigan University
MSA, Human Resource Administration
Penn State University
BA, Labor & Industrial Relations
Werner Enterprises May 2011 - October 2011
CareFirst BlueCross BlueShield April 2001 - July 2008
Halifax Community College January 2000 - May 2000
Skills
Software Configuration..., Business Intelligence, Databases, Software Project..., Software Engineering, Configuration Management, Mainframe, Unix, Software Development, SDLC, Programming, Agile Methodologies, Testing, Visio, Integration, Systems Analysis, SharePoint, Software Documentation, SQL, Agile Project Management, Requirements Analysis, Requirements Gathering, Microsoft SQL Server, Enterprise Architecture
Education
Colorado Technical University 2012 — 2015
Bachelor of Science (BS), Information Technology, 4.0
Colorado Technical University 2011 — 2012
Master of Science (MS), Computer Science, 4.0
Florida Blue February 2013 - October 2013
CareFirst BlueCross BlueShield August 2005 - December 2011
ValueOptions March 2004 - August 2005
Antek Healthware January 2001 - September 2003
Electrical Power Research Institute June 1999 - June 2000
Apple January 1996 - January 1997
Bank of America January 1995 - January 1996
Apple January 1993 - January 1995
Electrical Power Research Institute January 1993 - January 1995
Apple January 1988 - January 1990
Skills
PL/SQL, SDLC, DB2, Oracle, Database Design, Program Management, Business Intelligence, Requirements Analysis, Databases, Risk Management, Unix Shell Scripting, Web Services, Programming, SQL, Project Management, Quality Assurance, ETL, Unix, Integration, JCL, Data Warehousing, SQL Tuning, COBOL, Testing, Requirements Gathering, SOA, Visio, Data Modeling, Java
Education
Central Washington University 1981 — 1984
BS Business, Business / IT / MIS
CareFirst BlueCross BlueShield July 2001 - Present
Skills
SDLC, Requirements Gathering, Business Requirements, Requirements Analysis, Business Analysis, Vendor Management, Visio, HIPAA, PMO, Data Warehousing, PMP, Insurance, IT Strategy, Business Process..., Process Improvement, Enterprise Architecture, Software Documentation, Project Portfolio..., Healthcare Information..., Integration, Business Process, SharePoint, Resource Management
Education
University of Maryland Baltimore County 2010 — 2011
Bachelor of Applied Science (BASc), HAPP Program
Catonsville Community College 2001 — 2008
AA, Network Technology
CareFirst BlueCross BlueShield December 2014 - Present
TriZetto, A Cognizant Company July 2013 - December 2014
The TriZetto Group April 2012 - July 2013
HealthSpring December 2009 - April 2012
AIM Healthcare August 2008 - December 2009
The MENTOR Network October 2007 - July 2008
The MENTOR Network February 2007 - September 2007
Accountemps June 2006 - January 2007
Liberty Resources, Inc. January 2006 - May 2006
Liberty Resources, Inc. September 2004 - January 2006
Skills
Business Process..., Product Launch, Quality Assurance, Enrollment Management, Health Insurance, Healthcare IT, German, Medicaid, Insurance Claims, Accounts Receivable, Project Management, PMP, Process Improvement, Healthcare Information..., Change Management, Training, Cross-functional Team..., Access, Program Management, Business Process, Software Documentation, Business Analysis, Management, SDLC, Insurance, MS Project, Integration, Requirements Gathering, HIPAA, Data Analysis, Healthcare, PMO
Education
Albert-Ludwigs-Universität Freiburg im Breisgau 2002 — 2004
MA, Global Studies
Connecticut College 1997 — 2001
BA, Sociology, German Studies
Universität Konstanz 2000 — 2000
Kaiser Permanente May 2015 - Present
Kaiser Permanente March 2014 - May 2015
Kaiser Permanente IT April 2013 - March 2014
Kaiser Permanente IT July 2012 - April 2013
Kaiser Permanente IT August 2010 - July 2012
Nationwide Better Health 2006 - August 2010
FutureHealth June 2006 - 2007
Archdiocese of Baltimore 2006 - 2007
CareFirst BlueCross BlueShield 2005 - 2006
CareFirst BlueCross BlueShield 2004 - 2005
Skills
PMP Expired, IT Management, Program Management, Integration, SDLC, Disaster Recovery, CRM, PMP, Management Consulting, Project Management, Strategic Planning, Software Development
Education
The Johns Hopkins University - Carey Business School 1997 — 2001
M.B.A., Management
Case Western Reserve University 1984 — 1988
Bachelor of Science (B.S.), Electrical Engineering
Florida Department of Transportation March 2012 - Present
CareFirst BlueCross BlueShield August 2010 - February 2012
MedImmune November 2009 - June 2010
SSAI Software Solutions America Inc July 2007 - October 2009
AKS Systems International February 2006 - March 2007
Amul Co-op Ltd November 2005 - April 2006
SMAS October 2005 - December 2005
Skills
Business Analysis, Team Leadership, Project coordination..., Excellent knowledge of..., Waterfall, Agile, Scrum, Time & Budget Management, Good Document..., Excellent Knowledge of..., Resource Management, Vendor Management, Vendor Relations, Process Improvement, Good knowledge of..., Knowledge of SAP (PM..., Good knowledge of IT..., Excellent knowledge of..., Good verbal and..., MS Office Applications, Microsoft Project, Microsoft Visio, Website Development, MS Project, Visio, Microsoft Office, Project Management, Agile Methodologies, SharePoint, Business Process, Testing, Cross-functional Team..., Software Development, Analysis, Databases, Management, Software Documentation, Project Delivery, SAP, PMO, CRM, Access, Requirements Analysis
Education
International Technological University 2009 — 2012
MBA, Management
Expert Rating 2008 — 2011
Certificate, Project Management
Schiller International University 2007 — 2008
MBA, Business Administration
Dharmsinh Desai Institute of Technology 2002 — 2006
Bachelors, Computer Application
CareFirst BlueCross BlueShield March 2013 - Present
BenefitMall December 2011 - March 2013
Care first Blue Cross/ Blue Shield October 2011 - December 2011
CitiFinancial July 2007 - September 2008
Bank of America December 2006 - July 2007
Federal Reserve Bank July 2004 - October 2006
Federal Reserve Bank of Richmond July 2003 - October 2005
Provident Bank/ Aurum Technology April 1996 - July 2004
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
Catonsville Community College
Business Administration
Community College of Baltimore City
Business Administration
Forest Park Senior High School
CareFirst BlueCross BlueShield May 2015 - Present
CareFirst BlueCross BlueShield November 2008 - May 2015
T. Rowe Price June 2006 - October 2008
CitiFinancial 2005 - 2006
CitiFinancial 2002 - 2005
RewardsPlus of America 2000 - 2002
Fila 1995 - 2000
Hecht's 1990 - 1995
Skills
Business Analysis, IT Audit, SDLC, Business Process, Internal Audit, Financial Risk, Leadership, Risk Management, Sarbanes-Oxley Act, Auditing, Process Improvement, Business Continuity
Education
University of Baltimore 1987 — 1989
Bachelor of Science, Business Administration
Catonsville Community College 1985 — 1987
Associates of Arts, Business Administration
Johns Hopkins HealthCare January 2014 - Present
Johns Hopkins HealthCare January 2012 - December 2013
CareFirst BlueCross BlueShield April 2005 - December 2011
Concentra Medical Centers September 2001 - April 2005
George Washington University 1998 - 2001
Skills
Healthcare, Corporate Wellness, Wellness Programs, Population management, Quality Improvement, Disease Prevention, Prevention, Preventive Medicine, Management, Written & Oral..., Public Speaking, Employee Wellness, Medicine, Medicare, Public Health, Managed Care, Clinical Research, Program Management, Corporations, Wellness, Healthcare Management, Health Policy, Hospitals, Health Promotion, Nutrition, Disease Management, Health Education, Family Medicine
Education
State University of New York at Buffalo - School of Medicine & Biomedical Sciences 1989 — 1993
MD, Medicine
Cornell University 1987 — 1989
BS, Nutritional Sciences
FluidEdge Consulting December 2012 - Present
Independence Blue Cross December 2008 - December 2012
Independence Blue Cross May 2007 - November 2008
Independence Blue Cross August 2004 - May 2007
Independence Blue Cross May 1999 - August 2004
McKesson May 1998 - November 1998
GMIS May 1992 - September 1995
Federal Reserve Bank of Philadelphia 1991 - 1992
CareFirst BlueCross BlueShield October 1989 - May 1991
Skills
PMO, SDLC, Project Portfolio..., Vendor Management, Program Management, MS Project, Team Management, Cross-functional Team..., PMP, Resource Management, Project Management, IT Management, Integration, Software Project..., Governance, Requirements Gathering, Business Intelligence, Project Planning, Talent Acquisition, Consulting, SharePoint, Clarity, Healthcare, Health Insurance, Healthcare Information..., Business Process..., Business Analysis, Requirements Analysis, Visio, Business Process, ERP, Management, Software Documentation, Business Requirements, Change Management, Risk Management, Software Development, Leadership, IT Service Management, IT Strategy, Information Technology, Process Improvement, Project Delivery, Agile Project Management, Outsourcing, Systems Analysis, Medicare, medicaid, Microsoft Project
Education
Drexel University 1983 — 1988
BS
CareFirst BlueCross BlueShield December 2013 - Present
CareFirst BlueCross BlueShield May 2011 - December 2013
United States Department of Defense August 2009 - May 2010
i2S, Inc. July 2007 - August 2009
Skills
Analysis, Management, Contract Negotiation, Process Improvement, Strategic Planning, Financial Analysis, Customer Service, Program Management, Vendor Management, Forecasting, Mergers & Acquisitions, Microsoft Excel, Accounting, Budgets, Strategy, Contract Management, Cost Accounting, Finance
Education
Defense Acquisition University 2009 — 2010
Certified Contracting Officer Representative, Acquisition and Contracting
Defense Acquisition University 2009 — 2009
Certified Acquisition Specialist, Level III
University of Phoenix 2004 — 2008
MBA, Accounting and Business/Management
University of Phoenix 2000 — 2004
BS, Accounting and Business/Management
CareFirst BlueCross BlueShield September 2014 - Present
Lucky Lizard Studios July 2012 - Present
New Heights Legal Nurse Consulting, LLC 2007 - Present
USA Triathlon 2005 - Present
KURE Pain Management May 2012 - September 2014
CTJ Multisport 2007 - September 2014
Walter Reed Army Medical Center August 2013 - May 2014
Maryland Endoscopic Diagnostic and Therapeutic Center March 2013 - September 2013
Aflac May 2012 - June 2013
St. Agnes Hospital April 2011 - April 2012
Skills
IV Therapy, Swim Coach, USAT Certified Level 1..., Lyme Disease Expert, Registered Nurse, Pediatrics, Emergency Department..., Pre-Hospital Emergency..., Fundraising, Ironman Triathlete, Creative Writer, Certified Legal Nurse..., Pediatric ICU, Adult and pediatric..., Flying Trapeze..., Office Manager, Business Owner, Flute Player, Piccolo player, Alto Flute Player, Symphony Orchestra..., Healthcare, Emergency Room, IV, Critical Care, Nursing, Pediatric Intensive Care, Coaching, Writing, Leadership, Motivating, Exceptional public..., Testifying Expert, Consulting Expert, Inspirational Speaker..., Charge Nurse, Pre/Post Sedation Nurse, Wellness Coaching, ACLS, Personal Training, Exercise Physiology, Sports Nutrition, Strength Training, Team Building, Hospitals, Athletics, Wellness, Pain Management, Triathlon, Fitness
Education
Vickie Milazzo Institute 2007 — 2007
Certification and Apprenticeship
Cayuga County Community College 1998 — 2000
Associate Degree
SUNY Regents College (now Excelsior College) 1996 — 1998
Bachelor's degree
Ithaca College 1992 — 1996
Bachelor of Science (B.S.) candidate
SUNY Health Science Center 1994 — 1995
Paramedic Program
Potomac Highlands Property Maintenance, LLC 2007 - Present
CareFirst BlueCross BlueShield February 2015 - Present
ATK October 2011 - April 2014
ATK October 2007 - April 2014
ATK May 2012 - December 2012
US Navy April 2000 - January 2008
Information Manufacturing Corporation July 2004 - October 2007
AmeriGas Propane July 2002 - October 2003
US Navy - Active Duty December 1987 - June 2002
Automation Solutions June 2000 - August 2001
Education
Central Michigan University 1994 — 1996
Master of Science
Old Dominion University 1983 — 1987
Bachelor of Science
JEB Stuart 1979 — 1983
Freddie Mac August 2015 - Present
CareFirst BlueCross BlueShield September 2013 - August 2015
Freddie Mac May 2012 - September 2013
Randstad December 2011 - May 2012
Skills
Research, Microsoft Office, Public Speaking
Education
George Mason University 2012 — 2014
Master's Degree, Global Affairs
Dickinson College 2007 — 2011
B.A., German
CareFirst BlueCross BlueShield May 1997 - Present
Black & Decker January 1986 - January 1996
Skills
Insurance, Analysis, Health Insurance, Business Analysis, Life Insurance, Risk Management, Disability Insurance, Employee Benefits, Finance, Auditing, Financial Analysis, Process Improvement, Underwriting, Property & Casualty..., Strategic Financial..., PeopleSoft, Health Savings Accounts, Medicare, PPO, Medicare Part D, Access, Financial Risk, Accounts Receivable, Invoicing, Financial Services, Data Analysis, Accounts Payable, Forecasting, Variance Analysis, Financial Reporting
Education
Catonsville Community College 1983 — 1985
Advanced Accounting, 3.8
MVCC 1980 — 1982
Accounting and Finance, 4
CareFirst BlueCross BlueShield January 2004 - January 2013
EMPLOYEE BENEFITS SERVICES January 1998 - January 2004
Skills
Customer Service, Health Insurance, Insurance, Medical Terminology, Medical Billing, Managed Care, Medicare
Education
Central Piedmont Community College
Certification, General Office
CareFirst BlueCross BlueShield April 2006 - Present
Skills
Customer Satisfaction, Customer Service, Customer Retention, Customer Support, Long-term Customer..., Health Insurance, Educational Leadership, Adult Education, Microsoft Office, Microsoft Publisher, QuickBooks, 70+ WPM, Cooking, Digital Photography, Photoshop, Event Planning, Project Planning
Education
Concord University
West Virginia State University
CareFirst BlueCross BlueShield April 2013 - Present
Accenture May 2008 - March 2013
Accenture December 2010 - December 2011
Accenture May 2006 - June 2008
Skills
Informatica Power..., Informatica Power..., Informatica Data..., SQL Server Reporting..., Dimensional Modeling, Perl, SQL server 2005-2012, Oracle 10g, Data Warehousing, SSRS, Oracle, Informatica, Integration, Business Process Design, Business Analysis, Architecture, Databases, ETL, Microsoft SQL Server, DB2, SQL, Data Warehouse..., Data Quality, Performance Tuning, Business Intelligence, Data Modeling
Education
Cochin University of Science and Technology 2001 — 2005
Bachelor of Technology (B.Tech.), Computer Science
CareFirst BlueCross BlueShield August 2014 - Present
Aerotek February 2012 - July 2014
Independent Contractor 2009 - 2013
MicroMass Communications November 2009 - October 2011
The Futures Company May 2009 - December 2009
Vistakon August 2008 - May 2009
University of Georgia June 2008 - May 2009
InsideTrack April 2007 - September 2007
Denver Public Schools March 2005 - May 2006
World Financial Group (WFG) September 2004 - December 2005
Skills
Market Research, Data Analysis, Segmentation, Competitive Intelligence, Quantitative Research, Qualitative Research, Strategy, Analysis, Market Analysis, SPSS, Marketing Research, Survey Design, Analytics, Marketing Strategy, Strategic Insights, Business Insights, Customer Insight, Questionnaire Design, Vendor Relationships, Focus Groups, Primary Research, Secondary Research, Advertising Research, Marketing, Statistics, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, SAS, Training
Education
University of Georgia - Terry College of Business 2008 — 2009
Masters, Marketing Research
Colorado State University 1999 — 2003
Bachelor's, Business/Marketing
CareFirst BlueCross BlueShield September 2013 - Present
Towson University August 2012 - August 2013
Carroll Community College September 2009 - August 2011
Carroll Community College November 2010 - May 2011
Skills
Editing, Research, Creative Writing, Resume Writing, Illustrator, Photoshop, Logo Design, Image Editing, Writing, Data Analysis, BASIC, HTML, CSS, Facebook, Leadership, Career Counseling, Microsoft Word, Social Networking
Education
Towson University 2011 — 2013
Bachelor of Science (BS), English--Writing Track
Carroll Community College 2008 — 2011
Associate of Arts (A.A.), Arts and Sciences
Deloitte Consulting LLP August 2014 - Present
Deloitte Consulting LLP July 2012 - July 2014
Deloitte Consulting LLP April 2010 - August 2012
CareFirst BlueCross BlueShield January 2009 - March 2010
Skills
Program Management, Business Analysis, Data Analysis, Management Consulting, Healthcare Information..., Leadership, Management, IT Strategy, Access, Analytics, Business Process, Project Planning, Strategy, Analysis, Business Process..., Information Technology, Account Management, Project Management, Requirements Analysis, Business Intelligence, IT Service Management, Cross-functional Team..., SDLC, Consulting, Databases, Business Development, PMO, Integration, Financial Analysis, Strategic Planning, Process Improvement, Golf
Education
Cornell University - Johnson Graduate School of Management 2014 — 2016
Master of Business Administration (MBA), General Management
University of Virginia
Master of Science (M.S.), IT Management, McIntire School of Commerce
Towson University
Bachelor of Science (B.S.), Economics
CareFirst BlueCross BlueShield September 2013 - Present
Syndicus, Inc. June 2012 - May 2013
Izzy's Chocolate, LLC March 2009 - July 2012
Toyota Financial Services February 2006 - October 2010
Success For All Foundation January 1999 - April 2005
Ward Machinery July 1997 - April 1998
Johns Hopkins University October 1994 - April 1997
Skills
Strategic Planning, Research, Business Planning, Business Strategy, Product Development, Marketing, Market Research, Budgets, EHR adoption, Implementation, Workflow Redesign, Product Management, Organizational..., Contractor Liaison, Communication Skills, Training Delivery, Technical Recruiting, Foreign Languages, International Relations, Food Manufacturing, Non-profits, Program Management, Human Resources, Training, Project Management, Management Consulting, Consulting, Team Building, Entrepreneurship, Business Analysis, Strategy, Leadership, Start-ups, Executive Management, Business Development, Process Improvement, CRM, New Business Development, Vendor Management, Team Leadership, Leadership Development, Data Analysis, Business Process..., Retail, Nonprofits
Education
University of California, Davis
Ph.D., Genetics
North Carolina State University
Master's Science
Catonsville Community College
Certificate, Electronic Health Records
CareFirst BlueCross BlueShield October 2006 - Present
Skills
•Ability to access..., •Access electronic..., •Use clinical..., •Participates in..., •Proficient in diverse...
Education
Walden University 2008 — 2010
MSN, Nursing Informatics
Drexel University 2003 — 2005
BSN, Nursing
Next Phase Solutions and Services, Inc. November 2013 - Present
Maricom Systems January 2012 - October 2013
Maricom Systems June 2009 - October 2012
CareFirst BlueCross BlueShield 2001 - 2009
CareFirst Blue Cross Blue Shield November 1997 - October 2001
John's Hopkins EHP 1995 - November 1997
Value Behavioral Health 1992 - 1993
Skills
Access, Visio, SharePoint, SDLC, SQL, Unix Shell Scripting, COBOL, Secure FTP, Unix, Medicare/Medicaid..., Microsoft Excel, Microsoft Word, Leadership, Analysis, Technical Documentation, Process Improvement, Process Analysis, Healthcare, System Administration, Requirements Analysis, ETL, Business Process, Teradata, Business Objects
Education
Catonsville Community College 1998 — 2001
SQL, PL/SQL, HTML classes
Essex Community College 1985 — 1991
Associate of Arts (AA), Information Technology, 4.0
The Health Associates, P.A. April 2002 - Present
Post Acute Care Corporation February 2001 - March 2002
CareFirst BlueCross BlueShield July 2000 - February 2001
Bon Secours Health System May 1994 - May 2000
Bon Secours Health System 1996 - 1998
Skills
Healthcare, Cross-functional Team..., Healthcare Information..., Healthcare Management, Hospitals, Managed Care, Leadership, Management, Medicare, Training
Education
Southwestern 1977 — 1980
Business & Administrative Development, Honors Graduate
Carroll Community College
Associate's degree in progress, Business Administration and Management, General
Cigna-HealthSpring January 2014 - Present
CareFirst BlueCross BlueShield May 2012 - December 2013
Broad-Path Healthcare Solutions September 2013 - October 2013
CareFirst BlueCross BlueShield September 2011 - May 2012
Wachovia, A Wells Fargo Company August 2010 - December 2010
Wells Fargo Financial May 2010 - July 2010
Skills
Customer Service, Leadership, Sales, Employee Benefits, Customer Satisfaction, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Microsoft Word, Accounting, Finance, Human Resources, Insurance, Time Management
Education
Colorado Technical University 2011 — 2012
Master of Business Administration, Business Administration; Marketing; Marketing/Business Management
Delaware State University 2005 — 2010
Bachelors, Business, Management, Marketing, and Related Support Services
CareFirst BlueCross BlueShield June 2013 - Present
Huntington Learning Center September 2012 - December 2012
AFL-CIO Office of the General Counsel August 2011 - December 2011
AFSCME May 2011 - August 2011
Pennsylvania State Education Association June 2010 - May 2011
Ypsilanti Area Convention & Visitors Bureau April 2009 - August 2009
Washtenaw County April 2008 - October 2008
Skills
Legal Writing, Legal Research, Affordable Care Act, Employment Law, Public Speaking, Training & Development, Organizational..., Non-profit..., Community Organizing, Training Course..., Politics, Blogging, Volunteer Management, Document Review, Labor Relations, Election Law, Education Law, Westlaw, Litigation, Advocacy, Softball, Legal Advice, Landlord/Tenant Matters, Multi Tasking, Volunteer Training, Microsoft Excel, Employee Training, Policy, Mediation
Education
Pennsylvania State University, The Dickinson School of Law 2009 — 2012
Doctor of Law (J.D.), Law
Eastern Michigan University 2014 — 2016
Master's Degree, Human Resources and Organizational Development
Eastern Michigan University 2003 — 2008
Bachelor of Science (BS), Public Administration
Johns Hopkins HealthCare July 2015 - Present
CareFirst BlueCross BlueShield April 2009 - Present
CareFirst BlueCross BlueShield May 2007 - April 2009
CareFirst BlueCross BlueShield August 2004 - May 2007
CareFirst BlueCross BlueShield July 1998 - August 2004
Skills
Data Analysis, Team Building, Risk Management, Process Improvement, Documentation, Technical Operations, Problem Solving, Business Analysis, NASCO, Facets, 834 5010, 834 4010, Electronic File..., Medstat, Advantage Suite, Enterprise Databases, IBM Mainframe, Buisness Objects, Data Testing, SDLC, Requirements Analysis, Analysis, Requirements Gathering, Health Insurance, Business Process..., Insurance, Testing, Leadership, Business Requirements, SQL
Education
University of Maryland University College
Bachelor's Degree, Business Administration
Catonsville Community College 1993 — 1996
Associate's Degree, General Studies
nchs
Hobbs, Straus, Dean & Walker LLP April 2012 - Present
CareFirst BlueCross BlueShield September 2010 - February 2012
Allentown Splash, Tennis and Fitness Park October 2004 - December 2011
Chenega Corporation July 2011 - September 2011
Brisbane Institute November 2007 - May 2010
Georgia Legislative Black Caucus January 2008 - April 2010
Skills
Nonprofits, Non-profit..., Writing, Communication, Social Media, Research, Public Relations, Marketing, Detailed Organization, Customer Service, Critical Thinking, Office Administration, Swimming, Teaching, Coordinating Events, Correspondences, Microsoft Office, PowerPoint, Community Outreach, Microsoft Excel, Microsoft Word
Education
University of Maryland University College 2013 — 2015
Master of Science (M.S.), Nonprofit & Association Management, 3.5
Clark Atlanta University 2006 — 2010
Bachelor of Arts (B.A.), Political Science, Dean's List
Jos A Banks November 2012 - May 2015
AAI Corporation 2001 - 2011
CareFirst BlueCross BlueShield April 1985 - June 2001
Skills
Invoicing, Financial Reporting, Account Reconciliation, Variance Analysis, Microsoft Excel, Fixed Assets, Accounts Payable, Accounting, Billing, Early Childhood..., Accounts Receivable, Customer Service, Organization Skills, Oracle, Community Organizing, Process Improvement, Public Speaking, Strategic Planning, Team Building, Leadership, Microsoft Office, Teamwork
Education
North Carroll 1976 — 1980
Carroll Community College
EmblemHealth May 2013 - Present
Horizon Blue Cross Blue Shield of New Jersey November 2012 - May 2013
Cognizant Technology Solutions June 2009 - May 2013
CareFirst BlueCross BlueShield April 2011 - November 2012
WellPoint June 2009 - March 2011
Skills
Management Consulting, Data Management, Software Quality..., Teradata, Data Mapping, PMP, PMO, Business Analysis, Project Delivery, Global Delivery, MS Project, Waterfall, Software Project..., Vendor Management, Resource Management, Offshoring, Business Requirements, Requirements Gathering, SDLC, Requirements Analysis, Project Management, Visio, Program Management, IT Strategy, Process Improvement, Integration, Business Process..., Management
Education
Florida Metropolitan University
MBA, Major In Genral Management
St Marks School
University of Delhi
Bachelor of Commerce (B.Com.) Hon, Business
FEPOC May 2011 - Present
FEPOC January 2006 - May 2011
FEPOC February 2004 - January 2006
CareFirst BlueCross BlueShield January 1999 - February 2004
CareFirst BlueCross BlueShield December 1996 - December 1998
Skills
Professional..., Instructor Led Training, Facilitation, Virtual Training, Customer Service, Technical Writing, Training Coordination, Software Documentation
Education
Central State University 1993 — 1996
Bachelors of Arts, Communications Journalism, Summa Cum Laude
CareFirst BlueCross BlueShield March 2014 - Present
Pontoon Solutions January 2013 - March 2014
Beeline May 2012 - January 2013
Supplemental Health Care June 2011 - April 2012
Yoh Services LLC November 2008 - May 2011
Aerotek Scientific February 2008 - November 2008
Maxim Healthcare October 2006 - December 2007
Maxim Staffing Solutions January 2006 - October 2006
Skills
Sourcing, Social Media, Recruiting, Vendor Management..., Managed Services, Supplier Negotiation, Strategic Sourcing, Program Implementation, Vendor Management, Human Resources, Interviews, CRM, Talent Management, Staffing Services, Training, Management, Talent Acquisition, Temporary Staffing, SDLC, Employee Relations, Resume Writing, Account Management, College Recruiting, Permanent Placement, Temporary Placement, Applicant Tracking..., Leadership, Internet Recruiting, Technical Recruiting, Screening, Employer Branding, Onboarding, Cold Calling, Executive Search, Business Development, Screening Resumes, Benefits Negotiation, Employee Benefits, Recruitment Advertising, RPO, Job Fairs, Strategy, Contract Recruitment, Program Management, Staff Augmentation, HRIS, Building Relationships, Change Management, Personnel Management, Performance Management
Education
Davis and Elkins College 2000 — 2005
Marketing, Business Management
Discovery Communications March 2015 - Present
Discovery Communications November 2014 - March 2015
CareFirst BlueCross BlueShield August 2008 - November 2014
Prometric January 2000 - June 2008
The Ryland Group June 1998 - January 2000
Sylvan Learning June 1995 - June 1998
The Docu-Data Corporation June 1987 - June 1997
Ideas 1992 - 1992
Skills
SDLC, Process Improvement, Disaster Recovery, SharePoint, Program Management, Visio, Information Technology, Troubleshooting, Software Documentation, Requirements Analysis, SQL, System Administration, Windows, Team Building, Vendor Management, Windows Server, Active Directory, XP, Servers, Computer Hardware, Virtualization, Team Leadership, ITIL, IT Management, IT Operations, Hardware, Leadership, Change Management, IT Service Management, MS Project, Testing, Agile Methodologies, PMP, Enterprise Architecture, IT Strategy, Citrix, Enterprise Software, Infrastructure, Management, Requirements Gathering, Solution Architecture, Resource Management, Business Process, VMware Infrastructure, Business Continuity, Business Process..., Incident Management, SAN, Business Requirements, Microsoft Exchange
Education
Loyola College in Maryland 2008 — 2015
MBA, Cyber Security
Strayer 2004 — 2007
BS, Networking Technologies
Catonsville Community College
AAS, Networking Technologies
CareFirst BlueCross BlueShield May 2014 - Present
CareFirst BlueCross BlueShield April 2014 - May 2014
CFA, LLC/ CareFirst June 2012 - April 2014
CareFirst BlueCross BlueShield September 2008 - June 2012
CareFirst Inc. 2008 - 2009
Skills
Employee Benefits, Vendor Management, Health Insurance, Product Management, Marketing Strategy, Managed Care, Business Analysis, Insurance, Process Improvement, Direct Marketing, SDLC, Marketing Communications, PMO, Project Management, Sales, Account Management, Management, Underwriting
Education
Stevenson University 2011 — 2014
Masters of Science, Business and Technology Management
Drexel University - LeBow College of Business 2003 — 2007
BS, Marketing
CareFirst BlueCross BlueShield 2012 - Present
Charles J. Palmeri Co., LPA 2009 - 2012
Kelley & Ferraro, LLP 2008 - 2008
CT Corporation 2004 - 2008
Skills
Estate Planning, Small Business, Litigation, Corporate Law, Contract Negotiation, Trusts, Negotiation, Commercial Litigation, Appeals, Civil Litigation, Corporate Governance, Corporate Actions, Legal Issues, Mediation, SDLC, Entrepreneurship, Legal Writing, Requirements Management, Employment Law, Project Management, SharePoint, Risk Management, Contract Management, Trials, Arbitration, Business Requirements, Property Law, E-commerce, Business Process..., Business Relationship..., ICD-10
Education
Cleveland State University - Cleveland-Marshall College of Law 2004 — 2007
JD, Law
The Ohio State University Fisher College of Business 1999 — 2004
BSBA, Accounting, Finance
Exelon September 2012 - Present
CareFirst BlueCross BlueShield March 2009 - September 2012
Constellation Energy March 2008 - March 2009
5th Signal Command June 2005 - February 2008
StevensNet, Inc November 2004 - June 2005
Skills
Active Directory, SharePoint, Microsoft Exchange, Enterprise Architecture, Windows Server, Virtualization, Data Center, Security, System Administration, Visio, Troubleshooting, Microsoft Lync, Unified Communications, Unified Messaging, Blackberry Enterprise..., VMware, Disaster Recovery, Cisco Technologies, Microsoft Technologies
Education
Colorado Technical University 2004 — 2005
Business Administration: Information Systems
jcpenney November 2009 - Present
Raffa Financial Services February 2008 - April 2009
University of Maryland Charles Regional Medical Center July 2007 - February 2008
CareFirst BlueCross BlueShield July 2001 - March 2007
American Automobile Association (AAA) January 1987 - July 2001
Skills
Merchandising, Customer Service, Inventory Management, Customer Satisfaction, Retail, Visual Merchandising, Employee Benefits, Time Management, Retail Sales, Cashiering, Health Insurance, Data Entry, Insurance, Leadership, Social Networking, Strategic Planning, Sales, Training, Invoicing, Microsoft Office, Telephone Skills
Education
College of Southern Maryland 1982 — 1984
Maurice J McDonough H.S. 1978 — 1982
Carolina Medical Center 2014 - Present
CareFirst BlueCross BlueShield May 2011 - March 2014
Maxim Healthcare Services May 2010 - May 2011
Kinetic Concepts November 2009 - May 2010
BAYADA Home Health Care July 2007 - November 2009
Skills
Regional operations..., Leadership/communication..., Team building, Matrix management, Performance evaluation, Public speaking, Start up program..., Strategic planning, Client account..., Practice transformation, Performance Appraisal, Strategic Planning, Team Building, Public Speaking, Account Management, Training, Nursing, Operations Research, Medicare, Managed Care, Hospitals, Home Care, Healthcare, Clinical Research
Education
Regis University 2010 — 2014
Master of Science (MS), Educational Leadership and Administration, General
Coppin State University 2001 — 2005
Bachelor of Science (BS), Nursing Science
CareFirst BlueCross BlueShield January 2015 - Present
CareFirst BlueCross BlueShield July 2013 - Present
FDA March 2011 - Present
Lehigh Valley Health Network January 2009 - August 2010
KidsPeace National Centers June 2008 - August 2008
Arkema January 2006 - September 2006
Skills
Research, Clinical Research, Biotechnology, Microsoft Office, Pharmaceutical Industry, Lifesciences, FDA, Strategic Planning, Public Speaking, Data Analysis, Budgets, Molecular Biology, Oncology, Statistics, ELISA, Medical Devices, PowerPoint, Microsoft Excel, SPSS, Access
Education
The Johns Hopkins University 2010 — 2013
Master of Science, Master of Business Administration, Biotechnology and Business
Drexel University 2004 — 2008
Bachelor of Science, Economics, chemistry
Freddie Mac September 2015 - Present
Northrop Grumman Corporation June 2014 - September 2014
SAIC October 2011 - May 2013
Lockheed Martin August 2010 - December 2010
Kaiser Permanente December 2009 - May 2010
Highmark October 2008 - March 2009
CareFirst BlueCross BlueShield March 2008 - July 2008
BlueCross BlueShield of SC February 1998 - July 2006
Skills
Visio, SharePoint, SDLC, Software Documentation, Requirements Analysis, Integration, Systems Analysis, Testing, Software Development, SQL, Project Management, Analysis, Program Management, Business Analysis, MS Project, Project Planning, DB2, Microsoft Office, Database Admin, Access, Business Intelligence, Business Requirements, Microsoft Project, CICS, Data Analysis, COBOL, Software Project..., Business Process, Database Design, Process Improvement, IBM Mainframe, Requirements Gathering, IT Management, Information Technology, Technical Writing, Enterprise Architecture, Functional Requirements, Computer Science, IT systems development, Enterprise Systems..., Systems Improvement, Business Process..., Information Systems, Quantitative Research, Quantitative Analytics, Quantitative Data, Database Administration
Education
The Community College of Baltimore County 2015 — 2015
Project Management Professional (PMP) Certification Training (In Progress), Project Management
Colorado Technical University 2009 — 2015
Doctorate, Computer Science - Enterprise Information Systems, 3.74
Colorado Technical University 2006 — 2007
Master of Science, Information Technology Management
Webster University 1993 — 1996
Master of Arts, Information Technology Management (Computer Resources & Information Management), 3.25
University of South Carolina-Columbia 1987 — 1992
Bachelor of Science, Integrated Information Technology (Office Information Systems)
St. Stephen High School 1983 — 1987
High School Diploma, Business Education
CareFirst BlueCross BlueShield April 2013 - Present
CareFirst BlueCross BlueShield January 2009 - April 2013
BnB Consulting, Ltd. May 2002 - December 2008
Keane, Inc. September 2006 - November 2008
BlueCross BlueShield CareFirst April 2007 - June 2008
CareFirst BlueCross BlueShield April 2007 - June 2008
Marsh, Inc. December 2002 - May 2006
Digitas, LLC July 2000 - April 2002
Digitas 2000 - 2002
Morgan Stanley - IED (via Digitas) 2000 - 2001
Skills
SDLC, Integration, Software Development, SOA, IT Strategy, Leadership, Enterprise Architecture, Software Project..., Solution Architecture, Data Warehousing, Vendor Management, Business Intelligence, System Architecture, Enterprise Software, PMP, PMO, Requirements Analysis, Business Analysis, Program Management, Project Portfolio..., Data Modeling
Education
Case Western Reserve University 1979 — 1983
Ph. D., Physics
Indian Institute of Science 1977 — 1979
M. Tech., Physical Engineering
Delhi University 1972 — 1977
M.Sc., Physics
Calcutta Boys' School 1961 — 1971
ICSE, Science
Technology Ventures October 2014 - Present
Lockheed Martin February 2010 - September 2014
NewWave Technologies August 2009 - March 2010
Strategic Staffing Solutions July 2009 - August 2009
Laurus Technologies April 2008 - February 2009
CareFirst BlueCross BlueShield July 2006 - April 2008
Aon November 2001 - July 2006
Ideas & Associates January 2001 - November 2001
Shenzhen Unisoft July 1999 - November 2000
Fujian STAR Group June 1993 - July 1999
Skills
Java Enterprise Edition, Websphere, Sun, Solaris, Web Services, Active Directory, Tivoli Access Manager, Tivoli Identity Manager, Oracle Identity Manager..., Tivoli Directory..., Sun Identity Manager, Oracle SOA Suite, Oracle BPM, BMC Remedy, ACF2, Microsoft Project, Tivoli Federated..., JBoss Application Server, AIX, Architecture, Business Process..., CVS, DB2, Enterprise Architecture, Enterprise Software, Integration, LDAP, Linux, MS Project, Oracle, Portals, SQL, SOA, SSO, Solution Architecture, Tivoli Directory Server, Unix
Education
Concordia University 2004 — 2006
Master, Applied Computer Science
Xiamen University 1989 — 1993
BS, Computational Mathmatics & Applied Software
CareFirst BlueCross BlueShield March 2012 - Present
Kaiser Permanente October 2009 - May 2012
Kaiser Permanente February 2008 - October 2009
Kaiser Permanente September 2004 - February 2008
Axiom Resource Management, Inc. July 2003 - September 2004
WebMD June 1998 - August 2001
Skills
Healthcare, Analysis, Research, Managed Care, Editing, Healthcare Information..., Data Analysis, Analytics, Visio, Project Management, Business Analysis, Healthcare Management, Program Management, Strategic Planning, Process Improvement, Management, HIPAA, Leadership
Education
University of North Carolina at Chapel Hill 2001 — 2003
MHA, Health Policy and Administration
Duke University 1993 — 1997
AB, Environmental Science and Policy
CareFirst BlueCross BlueShield September 2014 - Present
DISYS July 2014 - September 2014
Bank of America June 2013 - July 2014
Experis August 2012 - May 2013
PRINCETON INFORMATION LTD February 2012 - August 2012
COMMERCIAL PROGRAMMING SYSTEMS March 2010 - February 2012
PRINCETON INFORMATION LTD March 2009 - March 2010
PRINCETON INFORMATION LTD July 2008 - March 2009
MARLABS INC March 2006 - July 2008
FIDELITY BUSINESS SERVICES INDIA PRIVATE LTD. August 2004 - January 2006
Education
Strayer University (VA) 2001 — 2003
Master of Science (M.S.), Information Technology Communications
Columbia Southern University 1999 — 2001
Master of Science (M.S.), Computer Information Science
Jagarlamudi Kuppuswamy Choudary College 1992 — 1995
Bachelor of Science (B.Sc.), Computer Science
Johns Hopkins HealthCare October 2014 - Present
NTT Data July 2014 - October 2014
Aon Hewitt June 2012 - May 2014
V-Tech Solution/HP/HUD September 2008 - June 2012
IROC Productions January 2000 - January 2010
CareFirst BlueCross BlueShield 2000 - 2001
Skills
SQL, XML, Software Documentation, Microsoft Office, Process Improvement, Microsoft Excel, Outlook, Team Building, Microsoft Word, Unix, Windows, HTML, Requirements Analysis, Integration, Visio, MS Project, Databases, COBOL, Access, Windows 7, SharePoint, Business Analysis, Microsoft SQL Server, SDLC, Troubleshooting, Quality Assurance, Analysis
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Information Systems Mgt, Computer and Information Sciences and Support Services
DeVry University 2009 — 2012
Technical Management, Computer and Information Sciences and Support Services
DeVry University 1986 — 1989
B.S., Computer Information Systems
Kaiser Permanente December 2014 - Present
Kaiser Permanente July 2010 - Present
Project Management Institute 2015 - 2015
Project Management Institute 2015 - 2015
CareFirst BlueCross BlueShield July 2008 - July 2010
CareFirst BlueCross BlueShield November 2006 - July 2008
SBER 2005 - 2006
Land O'Lakes 2000 - 2003
Hazelden Foundation 1989 - 1992
Skills
Contract Management, RFP, Vendor Management, Sourcing, MS Project, Resource Management, Process Improvement, Change Management, SDLC, Contract Negotiation, Project Management, Business Process..., Program Management, Cross-functional Team..., Business Analysis, PMO, Visio, Project Portfolio..., Strategy, PMP, Requirements Gathering, IT Strategy, Requirements Analysis, SharePoint, Business Process, Integration, CRM, Team Leadership, Software Project..., Business Intelligence, Management, Outsourcing, IT Management, Software Documentation, Negotiation, Governance, Leadership, Six Sigma, Analysis, Quality Assurance, Project Planning, Process Engineering, Risk Management, Procurement, Team Building, Management Consulting, Information Technology, Project Delivery, Applicant Tracking..., ERP
Education
Project Management Institute 2009 — 2009
PMP
Institute of Supply Management 2008 — 2009
C.P.M.
Century College
Associates
Booz Allen Hamilton/ NSF September 2010 - Present
NeuStar Inc. December 2009 - Present
CareFirst BlueCross BlueShield 2009 - Present
Amtrak 2009 - 2009
Blue Cross Blue Shield 2009 - 2009
Sprint Nextel 2006 - 2009
Sprint-Nextel 2006 - 2008
Sprint 2006 - 2008
Softpath Systems 1998 - 2000
Skills
LoadRunner, Performance Testing, Quality Center, QTP
Education
Doctor Babasaheb Ambedkar Marathwada University 1994 — 1997
B.E, Chemical Engineering
CareFirst BlueCross BlueShield July 2013 - Present
HighPoint Solutions January 2011 - June 2013
HighPoint Solutions May 2010 - December 2011
IBM Global Business Services August 2000 - October 2005
Skills
Program Management, Product Management, Data Analytics, Strategic Planning, Strategy Development, J2EE, TIBCO, Middleware, Oracle, DB2, SOA, SaaS, Web Analytics, Project Management, Enterprise Architecture, Java Enterprise Edition, Strategy, Agile Methodologies, Business Process, PMP, CRM, Cross-functional Team..., PMO, Integration, SDLC, Project Portfolio..., IT Strategy, Software Project..., Requirements Analysis, Analytics, Management Consulting, Testing, Project Delivery, Resource Management, Management
Education
University of Maryland - Robert H. Smith School of Business 2007 — 2010
MBA, IT, Stategic Management and Marketing
Delhi College of Engineering 1996 — 2000
Bachelor of Engineering, Electrical Engineering
CareFirst BlueCross BlueShield September 2010 - Present
CareFirst BlueCross BlueShield February 2008 - December 2009
CareFirst BlueCross BlueShield June 2003 - February 2008
CareFirst Blue Cross Blue Sheild January 1998 - June 2003
CareFirst BlueCross BlueShield February 1996 - December 1997
Skills
Call Center, Training, Analysis, Quality Assurance
Education
Towson University 1990 — 1992
Bachelor of Science (B.S.), Elementary Education
Catonsville Community College
Associate of Arts (A.A.), Business Administration; Project Management
WESTMINSTER HIGH SCHOOL 1980 — 1983
LifeMap December 2014 - Present
CareFirst BlueCross BlueShield April 2014 - November 2014
Reliance Health October 2013 - March 2014
Blue Cross Blue Shield of Vermont April 2013 - October 2013
Fletcher Allen Health Care May 2010 - April 2013
Skills
Healthcare Management, Healthcare, Hospitals, EMR, Cpr Certified, Event Planning, Healthcare Information..., Epic Systems, Wellness, Nutrition, Clinical Research, Health Education, Revenue Cycle, Nonprofits, Public Health, MOAB, Microsoft Office, HIPAA, Data Entry, Public Speaking, Sales, Account Management, Healthcare Reform, Affordable Care Act, Customer Service, Customer Satisfaction, Renewal Retention, Microsoft Excel, Social Media, Leadership, Medicare, Health Insurance, Microsoft Word, Meaningful Use, Managed Care, PowerPoint, Community Outreach, Marketing, Salesforce.com
Education
Champlain College
Masters of Science, Healthcare Administration
Champlain College
Graduate Certificate, Healthcare Quality Improvement
University of Massachusetts, Amherst 2006 — 2010
Bachelor of Science, Kinesiology
CareFirst BlueCross BlueShield March 2011 - Present
Edison Worldwide July 2006 - December 2009
becton dickinson 1998 - 2006
United States Department of Defense 1985 - 1994
Skills
Analytics, Business Analysis, Direct Marketing, Strategic Planning, Marketing Strategy, Competitive Analysis, Analysis, Market Research, Email Marketing, Data Analysis, Marketing, Business Intelligence, Strategy
Education
Catonsville Community College
Centers for Medicare & Medicaid Services March 2015 - Present
Centers for Medicare & Medicaid Services October 2014 - March 2015
Centers for Medicare & Medicaid Services November 2013 - October 2014
Centers for Medicare & Medicaid Services June 2013 - November 2013
Centers for Medicare & Medicaid Services July 2010 - June 2013
ViPS, A General Dynamics Ifnformation Technology Company August 2007 - July 2010
CareFirst BlueCross BlueShield July 1989 - August 2007
Skills
Risk Assessment, Disaster Recovery, Business Continuity, Information Security, Risk Management, SDLC, Vendor Management, Program Management, Security, Visio, Process Improvement, Software Documentation, Business Analysis, Technical Writing, Requirements Analysis, Project Management, Crisis Management, Analysis, Governance, Enterprise Architecture, Data Center, IT Management, IT Audit, Information Security..., Information Assurance, Leadership, Network Security, Training, Management, Integration, Information Technology, IT Strategy
Education
Towson University 2007 — 2013
Master of Science (MS), Integrated Homeland Security Management
Notre Dame of Maryland University 2002 — 2004
MA, Management
Notre Dame of Maryland University 1996 — 2001
BA, Business Admin.
FEMA Independent Study 2006 — 2007
FEMA, FEMA Independent Study
Catonsville Community College 1989 — 1994
AA, Applied Science
Dulaney Sr. High School 1984 — 1988
Diploma, Architecture/Engineering
CareFirst BlueCross BlueShield March 1996 - Present
Education
Coppin State University
Marketing
ADP February 2012 - Present
Automatic Data Processing 2006 - February 2012
TALX 2004 - 2005
ADP 2003 - 2004
Cass Information Systems 2001 - 2003
TALX 1998 - 2001
Carefirst BlueCross BlueShield 1990 - 1997
London Fog 1983 - 1990
Skills
ADP, Human Capital Management, HRIS, Benefits Administration, ADP Payroll, Sales Process, Requirements Analysis, ESS, Payroll, Business Process..., BPO, Sales Presentations, Workforce Management, Complex Sales, SASS, Talent Management, Talent Acquisition, Personnel Management, Salesforce.com, Organizational..., Business Intelligence, Start-ups, Leadership, Employee Benefits, Applicant Tracking..., Strategy
Education
Catonsville Community College 1984 — 1987
Westminster High School 1979 — 1983
Blue Cross and Blue Shield Association August 2008 - Present
Blue Cross Blue Shield Association 2006 - 2008
Blue Cross and Blue Shield Association July 2003 - February 2006
AT&T January 2001 - March 2003
CareFirst BlueCross BlueShield 1994 - 2001
Standard Federal Savings 1988 - 1993
Education
Drake University 1976 — 1978
Public Administration
Loyola University Chicago 1974 — 1978
CareFirst BlueCross BlueShield October 2011 - Present
Guident Technologies November 2008 - October 2011
SAIC 2008 - 2009
Hewlett-Packard February 2006 - October 2008
Knightsbridge Solutions 2006 - 2007
Skills
Data Warehousing, ETL, Business Intelligence, SDLC, Informatica, Data Integration, Requirements Analysis, Solution Architecture, Enterprise Architecture, Oracle, Business Analysis, Data Modeling, Integration, IT Strategy, Unix, SQL, Master Data Management, Data Warehouse..., Software Project..., Requirements Gathering
Education
Columbia University in the City of New York 2001 — 2005
BS, Operations Research
T. Rowe Price December 2013 - Present
Consulting Services October 2010 - August 2013
T. Rowe Price 1999 - 2009
T. Rowe Price 1996 - 1999
CareFirst BlueCross BlueShield January 1994 - June 1996
CareFirst BlueCross BlueShield 1992 - 1994
Comcast Cable 1988 - 1991
Education
Dickinson College
BA, English
Souderton
CareFirst BlueCross BlueShield April 2014 - Present
BGE Constellation January 2014 - January 2014
Catalystrx Health Solutions October 2010 - February 2013
XM Satellite Radio May 2007 - July 2011
Verizon Wireless September 2005 - May 2007
Verizon Wireless February 2004 - September 2005
Skills
Workforce Management, Avaya, Telecommunications, Forecasting, Process Scheduler, Customer Retention, Customer Satisfaction, Customer Experience, Call Center, Call Center Development, Call Centers, Customer Service, Operations Management, Time Management, Analysis, Outlook, Process Improvement, Vendor Management, Training, Avaya Technologies, Project Management, Management
Education
Delaware State University 1997 — 2002
B.S, Business Administration
Phine Concepts, LLC 2011 - Present
General Dynamics Health Solutions May 2010 - Present
SAIC September 2007 - September 2009
CareFirst BlueCross BlueShield September 2007 - 2009
Lockheed Martin Information Technology June 2001 - March 2007
Skills
PMP, PMO, SDLC, Requirements Analysis, Visio, Program Management, Agile Project Management, Project Portfolio..., Software Project..., MS Project, Requirements Gathering, Business Analysis, SharePoint, Project Management, Business Process, CMMI, Integration, IT Strategy, Resource Management, Process Improvement, Vendor Management, Earned Value Management, Enterprise Architecture, Business Process..., Disaster Recovery, Systems Analysis, IT Management, Business Process..., Business Intelligence, Software Documentation, Business Requirements, ITIL, Agile Methodologies, Waterfall, Analysis, Proposal Writing, Game Design, Mobile Applications, Cross-functional Team..., Team Leadership, Relationship Building, Microsoft Project
Education
Delaware State University
B.S., Business Administration/Marketing
University of Baltimore
MBA, Management Information Systems
CareFirst BlueCross BlueShield April 2013 - Present
Jeitosa Group International March 2012 - August 2012
Towne Park March 2010 - March 2012
CareFirst BlueCross BlueShield April 2009 - March 2010
TransUnion January 2000 - January 2006
Transunion LLC January 1997 - January 1999
Transunion LLC January 1990 - January 1996
Skills
Workday HCM Certified, Process Improvement, Customer Focus, Compliance, HRIS, Human Capital Management, Strategic Planning, Requirements Analysis, PeopleSoft, Budgets, Sarbanes-Oxley Act, Vendor Management, Team Building, Cost Reduction Solutions, Enterprise Systems..., Project Management, User Training, Corrective Actions, Ultipro, Workday, Recruiting, Leadership, Management, Personnel Management
Education
Villanova University
Master Certificate
DePaul University 1999 — 1999
Certificate
DePaul University 1996 — 1996
Certificate
Ball State University - College of Business
B.S.
Indiana University
Post Baccalaureate Certificate
CareFirst BlueCross BlueShield October 2009 - Present
AmTrust Bank July 2009 - October 2009
Varco Systems Inc March 2009 - June 2009
Global Development January 2007 - February 2009
Galaxy Hosted LLC February 2006 - November 2007
EmployOn March 2005 - August 2006
Galaxy Hosted LLC February 2002 - December 2005
Threshold Data Technology Inc September 1996 - August 2002
CO-AX Technology May 1994 - July 1996
Skills
SDLC, Requirements Analysis, Enterprise Architecture, SOA, Software Project..., Integration, Software Development, Databases, XML, EAI, Data Warehousing, Software Documentation, Architecture, Oracle, PMP, Solution Architecture, IT Strategy, Requirements Gathering, PMO, Database Design, Agile Methodologies, Java Enterprise Edition, Business Process, Web Services, Testing, Business Requirements, ETL, SharePoint, HL7, Quality Assurance, Security, Software Engineering, Software Design, Unix, SaaS, Data Modeling, Application Architecture, Agile Project Management, ASP.NET, Systems Analysis, Websphere, Business Intelligence, IT Management, Business Analysis, HIPAA, Visio, Scrum, PL/SQL, Enterprise Software, Microsoft SQL Server
Education
Donetsk National University 1987 — 1992
BS, Computers
CareFirst BlueCross BlueShield June 2011 - Present
CareFirst Blue Cross Blue Shield September 1997 - June 2011
Alexander & Alexander October 1988 - May 1997
Skills
Systems Analysis, Requirements Analysis, Vendor Management, SOA, Application Development, MS Project, Process Improvement, Quality Assurance, Testing, SDLC, Business Analysis, Program Management, Call Center, Solution Architecture, Business Requirements, Requirements Gathering, Problem Solving, VoIP, IVR, CTI, Avaya, Genesys, ACD, Call Centers, Telecommunications, Troubleshooting, SharePoint, IT Strategy, Resource Management, Analysis, Project Management, Telephony, Networking, Call Routing, Enterprise Architecture, Integration, PMP, Software Project..., Technical Support, Disaster Recovery, Software Documentation, Visio, Unix, Workforce Management, Lync, Change Management, Product Management, Technical Leadership, MPLS, Team Leadership
Education
Catonsville Community College 1983 — 1987
AA, Business Administration and Management, General
CareFirst BlueCross BlueShield May 1989 - Present
Education
Coppin State University 1984 — 1989
Bachelors, Management Science
CareFirst BlueCross BlueShield August 2007 - Present
CareFirst BlueCross BlueShield July 2003 - August 2007
CareFirst BlueCross BlueShield December 1997 - July 2003
Education
Catonsville Community College
Some College
MasterCard October 2014 - Present
Wells Fargo Advisors May 2014 - August 2014
BJC HealthCare October 2013 - March 2014
CareFirst BlueCross BlueShield May 2013 - July 2013
Lindenwood University and Sanford Brown College November 2008 - April 2013
Paymaster Technologies, Inc. June 2007 - June 2008
Wellpoint Blue Cross Blue Shield August 2006 - April 2007
EDD Solutions, LLC March 2006 - August 2006
Royster Clark September 2005 - February 2006
Paymaster Technologies, Inc. January 2001 - June 2005
Skills
PMP, ERP, Process Improvement, Team Leadership, Change Management, Strategic Planning, Mentoring, Vendor Management, Analysis, Data Analysis, Business Analysis, IT Management, Management Consulting, Project Planning, Team Building, Budgets, Coaching, Organizational..., Public Speaking, Higher Education, Staff Development, Teaching, Human Resources, Program Management, Leadership, Project Management, Training, Management, Software Documentation, Mergers & Acquisitions, Time Management, Leadership Development, Strategy, Microsoft Excel, Sales, Information Technology, Recruiting, Integration, SharePoint
Education
Christian Brothers University
BS, Business Administration (Economics)
Roosevelt University
MBA, Business Administration (Marketing)
AstraZeneca August 2008 - Present
CareFirst BlueCross BlueShield August 2001 - July 2008
UnitedHealthcare May 1996 - August 2001
Skills
Account Management, Health Insurance, Negotiation, Managed Care, Employee Benefits, Change Management, Business Development, Sales Management, Sales, Sales Operations, Strategic Planning, Team Building, Team Leadership, Training, Pharmaceutical Sales, Program Management, Project Management
Education
Columbia Union College 1994 — 1996
BS, Counseling
Mount Saint Mary's University 1992 — 1994
AA, Liberal Arts
CareFirst BlueCross BlueShield January 2015 - Present
Susquehanna Bank October 2012 - Present
Citizens Bank October 2011 - October 2012
Hanover Hospital August 2009 - February 2010
Sterling Financial Corporation July 2002 - August 2008
Skills
Customer Service, Underwriting, Sales Management, New Business Development, Credit Analysis, Customer Relations, Negotiation, Loan Origination, Networking, Sales Presentations, Leadership, Sales, CRM, Business Development, Banking, Financial Services
Education
Lancaster General College 2010 — 2011
A.A, Radiography
Colorado Technical University 2007 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Harrisburg Area Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Accounting and Business/Management
Maryland Medical Group Management Association 2005 - Present
Columbia Medical Practice November 2001 - Present
CareFirst BlueCross BlueShield October 2000 - October 2001
Harbor Hospital Center January 1989 - June 1998
Skills
Strategic Planning, Management, Healthcare, Marketing, Healthcare Management, Healthcare Consulting, Healthcare Information..., Revenue Cycle, Practice Management, EMR, Managed Care, Hospitals, EHR, Organizational..., Physicians, Physician Relations, Healthcare Industry, HIPAA, Health Policy, Medicare, Informatics, Leadership, Quality Improvement, Revenue Cycle Management
Education
Columbia University - Columbia Business School 1979 — 1981
MBA, Accounting & Finance
Columbia University College of Physicians and Surgeons 1979 — 1981
MPH, Healthcare Administration
Michigan State University 1964 — 1968
BA, Political Science & Mathematics
Serenity Property Solutions July 2007 - Present
Serenity Property Solutions January 2007 - Present
CareFirst BlueCross BlueShield July 1990 - July 2007
Education
Catonsville Community College 1988 — 1989
Real Estate and Accounting
CareFirst BlueCross BlueShield September 2012 - Present
The College Board November 2010 - September 2012
CareFirst BlueCross BlueShield February 2009 - November 2010
Sprint Nextel November 2003 - March 2009
Keane, Inc. 2001 - 2007
Verizon February 2001 - November 2003
Infosys Technologies Ltd 1998 - 2001
Skills
JMS, Weblogic, SOA, Websphere, Struts, Core Java, Spring, REST, Solr, J2EE Architecture, Java software..., Oracle, MySQL, Enterprise Architecture, Application Architecture, Solution Architecture, CORBA, Tomcat, Java Enterprise Edition, Java, Agile Methodologies, Maven, SOAP, Hibernate
Education
George Mason University 2005 — 2008
MS, Computer Science
College of Engineering, Trivandrum 1994 — 1998
Btech, Engineering
CareFirst BlueCross BlueShield August 2010 - Present
Skills
Requirements Analysis, Business Analysis, Requirements Gathering, SDLC, Visio, Business Requirements, Business Process, Process Improvement, Program Management, PMO, SharePoint, Vendor Management, PMP, Business Process..., Requirements Management
Education
Coppin State University 1984 — 1989
Bachelor of Science, Management Science
CareFirst BlueCross BlueShield September 2009 - Present
Erickson Retirement June 2006 - November 2009
Erickson Retirement September 2002 - June 2006
Erickson Retirement October 1999 - September 2003
Education
University of Maryland Baltimore County 2009 — 2012
B.A., Business Information Systems
Catonsville Community College 2001 — 2009
A.A., Computer Information Systems
Consumers' Choice Health Plan & Community Health Alliance November 2012 - Present
PSSI February 2012 - November 2012
Commonwealth of Pennsylvania March 2011 - January 2012
Commonwealth of Pennsylvania May 2008 - February 2011
Baltimore County Government August 2006 - May 2008
L-3 Titan March 2001 - August 2006
United States Army Reserve November 1999 - March 2003
CareFirst BlueCross BlueShield February 1997 - February 2001
Skills
MS Project, Software Documentation, Integration, Program Management, Project Management, Project Portfolio..., PMP, Software Project..., Vendor Management, SharePoint, Analysis, Change Management, User Acceptance Testing, Project Estimation, Team Leadership, BMC Remedy, SDLC, Enterprise Architecture, Information Technology, Stakeholder Management, Software Quality..., Business Objects, MS Reporting Services, SQL*Plus, Clarity, Risk Analysis, Leadership, Business Analysis, Business Process..., IT Management, Business Intelligence, Visio, IT Strategy, Affordable Care Act, ERP, Training, Governance, Project Management..., Software Development..., New Product Delivery &..., Contract Negotiations, MS Office Suite 2010, MS Project 2010, MS SharePoint 2010, Team Foundations Server, Rational Rose, Cost Estimating, Contract Negotiation, Microsoft Project
Education
Rutgers, The State University of New Jersey-New Brunswick
B.A., Political Science/Journalism
Central Michigan University 1999 — 2000
M.S., Information Resource Management
Villanova University
Certificate, Applied Project Management
ActioNet, Inc. March 2013 - Present
Davis Mack, LLC September 2007 - Present
Chenega Government Consulting, LLC December 2012 - February 2013
Accenture August 2011 - December 2012
Rolling Bay, LLC May 2010 - May 2011
Energy Enterprise Solutions, LLC May 2008 - November 2009
ENERGY ENTERPRISE SOLUTIONS May 2008 - November 2009
Government of the District of Columbia Office of the Chief Technology Officer April 2001 - June 2007
CareFirst BlueCross BlueShield September 1998 - March 2001
CareFirst Blue Cross Blue Sheild 1998 - 2001
Skills
Disaster Recovery, Integration, Security, Computer Security, Information Security, CISSP, SDLC, IT Strategy, Policy, Network Security, Information Technology, Risk Management, Program Management, Information Assurance, Leadership, Business Continuity
Education
Columbia Union College 2002 — 2006
Bachelor of Science, Business Administration
Catholic University
Optical Network Design
University of Virginia
Certificate Professional Operations Management
CareFirst BlueCross BlueShield June 2011 - May 2013
CareFirst BlueCross BlueShield October 2006 - June 2011
Healthways January 2006 - January 2007
Skills
Health Insurance, Disease Management, Managed Care, Healthcare, HIPAA, Case Managment, Healthcare Management, Nursing, Medicare, Medicaid, Policy, Clinical Research, Medicine, Home Care
Education
Delaware Technical and Community College-Stanton-Wilmington
Associate's degree, Registered Nursing/Registered Nurse
CareFirst BlueCross BlueShield June 1994 - Present
Skills
Photoshop, Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Adobe Creative Suite, InDesign, CorelDraw, Graphics, Visio, SharePoint, Corel Draw, Adobe Acrobat, OS X, Mac, Flyers, Health Insurance, Insurance, Healthcare, Leadership, Business Analysis
Education
Carroll Community College 2000 — 2004
Certificate, Computer Graphics
Revere High School, Wilma Boyd Career School
Airline certification, Graphics certificate, Graphic Design
Wilma Boyd Career School
Certificate, Airline Industry
CareFirst BlueCross BlueShield
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Insurance, Sales, Human Resources, Benefits Administration, Process Improvement, Account Management
Education
Denison University
UnitedHealthGroup/Optum/State of Vermont July 2014 - July 2015
EmblemHealth June 2011 - March 2014
IDEXX Laboratories January 2009 - June 2011
CareFirst BlueCross BlueShield 2006 - 2008
Freelance Graphic Design Services 2000 - 2007
HUD 2005 - 2006
Merrill Lynch 2003 - 2005
Skills
Software Quality..., Testing, Test Planning, Quality Assurance, Quality Center, Test Automation, QTP, Manual Testing, System Testing, Test Cases, Unix, Automation, Regression Testing, Performance Testing, Test Management, Test Lead
Education
CUNY New York City College of Technology
Bachelor's Degree, Computer Systems Technology (Enrolled)
CUNY New York City College of Technology
Associate's Degree, Communication & Advertising Design
CareFirst BlueCross BlueShield February 2007 - November 2012
NAPM MD now ISM MD May 2011 - May 2012
Skills
Health Insurance, Healthcare Information..., Healthcare, Process Improvement, Medicaid
Education
The Johns Hopkins University 2000 — 2002
Bachelor's degree - Buisness Management, Business Administration, Management and Operations, 3.9/4.0
Catonsville Community College 1996 — 1998
Materials Management, Purchasing, Procurement/Acquisitions and Contracts Management, 4.0
Yorktowne Business Institute
Certification, Information Technology
Abbellagroup HealthTech LLC 2014 - Present
CareFirst BlueCross BlueShield 2014 - August 2015
The University of Maryland Medical System 2012 - August 2015
Holy cross hospital 2010 - August 2013
Angels of Mercy Home Healthcare Services, LLC 2011 - 2013
MedStar Health 2010 - 2013
Contemporary Nursing Solutions 2010 - 2013
University of Maryland Medical Center Midtown Campus 2008 - 2010
Skills
Critical Care, Nursing, BLS, ACLS, Patient Safety, Acute Care, Inpatient, Hospitals, ICU, EMR, Healthcare Management, Home Care, Medical Case Management, Business Strategy, Business Management
Education
Coppin State University
Montgomery College
Associate’s Degree
CareFirst BlueCross BlueShield August 1988 - Present
Tree of Life Theatre Troupe, Inc. August 2001 - May 2014
Black & Decker 1982 - 1988
Skills
Enterprise Architecture, SDLC, Integration, Cross-functional Team..., IT Strategy, Program Management, Requirements Analysis, Data Warehousing, Process Improvement, Business Intelligence, Business Analysis, Software Development, Disaster Recovery, Vendor Management, SharePoint, Software Project..., Agile Methodologies, Solution Architecture, Product Management
Education
Catonsville Community College 1979 — 1982
AA, Computer Science
Mount Saint Joseph College 1975 — 1979
Pamper Me Mobile Massage October 2014 - Present
Maryland Insurance Administration February 2009 - Present
Healthnet Federal Services June 2005 - October 2009
CareFirst BlueCross BlueShield September 2003 - June 2005
Skills
Public Speaking, Account Management, Claim, Healthcare, Insurance, Microsoft Office, Managed Care, Health Insurance, Training, Leadership, PowerPoint, Community Outreach, Customer Service, Reflexology, Body Wraps, Deep Tissue Massage, Shiatsu, Therapeutic Massage, Strategic Planning, Microsoft Excel, Wellness
Education
Coppin State University 2003 — 2014
None, Health/Health Care Administration/Management
Steiner Baltimore School of Massage 2013 — 2013
licensed massage therapist
University of Maryland Eastern Shore 1987 — 1990
None
CareFirst BlueCross BlueShield RN orthopaedic nurse specialistHershey Medical CenterJune 1995 - June 1997
Education
D'Youville College
BSN, nursing
CareFirst BlueCross BlueShield Case Management SupervisorCAREFIRST BlueCross BlueShield2001 - Present
Potomac Physicians INC 2000 - 2001
FLEXCARE 1999 - 2000
Skills
SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, Visio, Data Warehousing, Enterprise Architecture, SharePoint, Vendor Management, Business Requirements, Software Project..., Business Intelligence, PMO, IT Strategy, PMP, SOA, Integration, Agile Methodologies, ETL, Project Portfolio..., Process Improvement, Systems Analysis
Education
Louisiana College
Nursing BSN
Central Michigan University
Masters of Science in Administration
CareFirst BlueCross BlueShield September 2011 - Present
Interim HealthCare January 1994 - June 1996
Skills
Medicare, HIPAA, Healthcare, Project Management, Medicaid, Managed Care, Health Insurance, Process Improvement, Customer Service, Change Management, Business Analysis, Analysis, Hospitals
Education
Central Michigan University 1985 — 1990
Master of Science (MS), Health/Health Care Administration/Management
North Carolina Central University 1975 — 1979
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Lacaze Meredith Real Estate November 2010 - Present
Chesapeake Bay Real Estate Plus June 2008 - September 2010
CareFirst BlueCross BlueShield February 1997 - August 2002
Education
Chesapeake College
Easton High School
AMERICAN SYSTEMS June 2015 - Present
Johns Hopkins HealthCare System February 2015 - Present
Creative Computing Solutions, inc (CCSi) June 2014 - February 2015
CareFirst BlueCross BlueShield April 2014 - June 2014
Henry Elliott & Company, Inc October 2013 - March 2014
Creative Computers Solutions February 2012 - August 2013
Logistics Systems Incorporated May 2011 - February 2012
Northrop Grumman September 2010 - May 2011
INSTOS Corporation December 2008 - August 2009
DCS Corporation March 2008 - December 2008
Skills
SDLC, Quality Assurance, Requirements Analysis, PMP, Microsoft SQL Server, Testing, Team Leadership, Project Management, Program Management, Software Documentation, Training, Leadership, Change Management, Policy, Management, Software Development, Recruiting, Analysis, EHR, Process Improvement, Healthcare, DoD, EMR, Human Resources, Military, Security Clearance, Project Planning
Education
Chapman University 1993 — 1995
Naval School of Health Sciences 1990 — 1992
BS, Allied Health Science, Diagnostic, Intervention, and Treatment Professions
Excelsior College
degree; degree, Sociology/Psychology; Sociology/ Psychology
CareFirst BlueCross BlueShield August 2013 - Present
CareFirst BlueCross BlueShield September 2010 - August 2013
CareFirst BlueCross BlueShield August 2005 - July 2010
Skills
Business Analysis, Systems Analysis, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Central Texas College 2009 — 2012
Associate's degree, General Studies
CareFirst BlueCross BlueShield June 2012 - Present
Melaleuca:The Wellness Company May 2012 - Present
Dr. Julio A. Ramirez, M.D., Pediatrics February 2008 - March 2012
Chester River Hospital Center August 2004 - February 2008
Dixon Valve September 1990 - August 2004
Skills
Nursing, Healthcare, BLS, Wellness, Hospitals, Pediatrics, Cpr Certified, Nutrition, Health Education, Medical/Surgical, Microsoft Applications, Program Development, SQL, Visual Basic, Super User, Patient Education, Patient Advocacy
Education
Chesapeake College 2004 — 2006
Associate of Arts (AA), Registered Nursing/Registered Nurse, 3.5
Discover Card Financial January 2012 - Present
CareFirst BlueCross BlueShield October 2008 - April 2010
Blue Cross Blue Shield of Delaware January 2002 - October 2008
Skills
Computer Science, Team Leadership
Education
Delaware Technical and Community College-Stanton-Wilmington 2006 — 2007
Associate's degree, Industrial Engineering
University of Delaware 2002 — 2004
Associate's degree, Business Administration and Management, General
CareFirst BlueCross BlueShield April 2008 - Present
Maryland Insurance Administration 2005 - 2008
CareFirst BlueCross BlueShield 1998 - 2005
Education
Catonsville Community College
AA, Applied Arts and Design
KSVOA August 2015 - Present
CareFirst BlueCross BlueShield July 2007 - Present
West Virginia southern board of approved basketball officials 2006 - 2009
ticketmaster September 2004 - August 2007
Skills
Microsoft Office, Call Center, Access, Clarity, Insurance, Customer Service, Visio, Vendor Management, Lotus Notes, Microsoft Excel, Outlook, Call Centers, Business Analysis, Process Improvement, Software Documentation, Leadership, Customer Satisfaction, PPO, Team Building, HMO, Provider Relations, Medicaid, Public Speaking, Strategic Planning, Microsoft Word, PowerPoint
Education
Chaffey College 1994 — 1996
Associate of Arts (A.A.)
West Virginia University
CareFirst BlueCross BlueShield July 2008 - Present
CareFirst BlueCross BlueShield September 2004 - July 2008
CareFirst BlueCross BlueShield October 2002 - September 2004
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Outlook, Research, Windows, Teaching, Public Speaking, English, Budgets
Education
Huston-Tillotson University 1999 — 2001
Coppin State University 1998 — 1999
Maximus June 2014 - Present
US Army June 2012 - May 2014
CareFirst BlueCross BlueShield November 2010 - June 2012
E*TRADE August 2008 - November 2010
Skills
Manual Testing, GUI test automation, Test Planning, Test Execution, Defect Tracking, Defect Life Cycle, Defect Logging, Requirements Analysis, Test Cases
Education
City University of New York
Bachelor of Business Administration (B.B.A.), Business/Commerce, General