CareFirst BlueCross BlueShield
Industry: Company
DescriptionCEO: Brian D. Pieninck (1 Jul 2018–) Headquarters: Maryland, United States Executive vice president: Daniel Winn Chief medical officer: Daniel Winn Subsidiaries: CareFirst of Maryland, Inc., VPs: Meryl Burgin (EVP, General Counsel and Corporate Secretary),
CareFirst BlueCross BlueShield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CareFirst BlueCross BlueShield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CareFirst BlueCross BlueShield Salaries. You can even request information on how much does CareFirst BlueCross BlueShield pay if you want to. Learn about salaries, pros and cons of working for CareFirst BlueCross BlueShield directly from the past employees.
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2,124 CareFirst BlueCross BlueShield employees in database. Find out everything there's to know about CareFirst BlueCross BlueShield employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CareFirst BlueCross BlueShield Employees
Marshall University January 2014 - Present
Cabell Huntington Hospital September 2014 - January 2015
Jackson Kelly PLLC September 2012 - January 2014
CareFirst BlueCross BlueShield September 2009 - September 2012
Lowe's Home Improvement March 2007 - September 2009
Peace Corps April 2004 - June 2006
Skills
Microsoft Office, Insurance, Non-profits, Healthcare Industry, Healthcare Information..., Human Resources, Microsoft Excel, Cost Benefit, Recruiting, Benefits Administration, ADP Payroll, Contract Negotiation, Microsoft Word, Microsoft SQL Server, Account Reconciliation, Bank Reconciliation, PAC, Oracle Applications, Primavera P6, Payroll, Accounting, Budgets, Employee Benefits, Management, Auditing, Financial Accounting, Customer Service, Access, Financial Statements, Internal Audit
Education
Marshall University 2014 — 2015
Master's degree, Health/Health Care Administration/Management, 4.0
Marshall University 2013 — 2014
Master of Science (MS), Human Resources Management and Services, 3.8
Marshall University 2010 — 2012
Master of Business Administration
West Virginia State University 1997 — 2002
Bachelors of Art, History
Oliver Enterprize LLC January 2015 - Present
Adeptus Health October 2014 - July 2015
KarTeaDivine Designs September 2010 - July 2015
Local 32BJ Health Funds March 2013 - August 2013
State of NY Metropolitan Transportation Authority January 2012 - December 2012
Champion Learning Center November 2011 - March 2012
GoodTemps 2012 - 2012
City of Baltimore January 2010 - February 2011
CareFirst BlueCross BlueShield July 2009 - February 2010
Bachrach Group September 2008 - April 2009
Skills
Quickbooks, Microsoft Office, Inventory Management, Workshop Facilitation, Management, Marketing, Contract Management, Microsoft Money, Process Scheduler, Purchasing, Policy Analysis, Web Site Production, Time Management, QuickBooks, Nonprofits, Invoicing, Accounting, Accounts Payable, Spreadsheets, Payroll, Accounts Receivable, Bookkeeping, Training, Microsoft Excel
Education
Monroe College 2011 — 2013
BBA, Accounting
University of Baltimore 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting
CareFirst BlueCross BlueShield March 1996 - Present
Skills
Analysis, Business Analysis, Insurance, Leadership, Process Improvement, Project Management, Risk Management, Sales, Account Management, Change Management, Customer Service, Employee Benefits, Health Insurance, Negotiation, Operations Management, PowerPoint, Public Speaking, Team Building
Education
Columbia Southern University 2014 — 2016
Bachelor of Science (BS), Business Administration and Management, General
Middle Tennessee State University 2011 — 2014
HMS June 2014 - Present
HMS April 2012 - May 2014
CareFirst BlueCross BlueShield April 2011 - April 2012
Kanawha Valley Physical Therapy Center July 2010 - September 2010
WV Governor's Office of Economics Opportunity March 2010 - July 2010
Skills
Medicaid/Commercial..., Medical Billing (CPT..., WV Estate/Tort Recovery, TPL, Subrogation, Customer Service, Accounts Receivable, Medicaid, Data Entry, Employee Benefits, Invoicing, Medicare, Insurance, Healthcare Management, Claim
Education
Marshall University 2009 — 2011
Master's of Science, Healthcare Administration
The University of Charleston 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Athletic Adminstration
CareFirst BlueCross BlueShield June 2013 - Present
Y of Central Maryland August 2011 - May 2013
Skills
VB.NET, MS Project, SAP, Access, Data Analysis, Microsoft SQL Server, SQL, Query Writing, Oracle SQL Developer, Visual Basic 2010, Microsoft Access, Microsoft Visio, Microsoft Project 2010, Relational Databases, Microsoft Excel, Visio, Windows, PowerPoint, Analysis, Microsoft Office, Process Improvement, Program Management
Education
Morgan State University 2008 — 2013
Bachelor of Science (B.S.), Information Science and Systems, 3.00
CareFirst BlueCross BlueShield September 2007 - November 2013
National Medical Association 2006 - 2007
United States Attorney's Office 1999 - 2003
U.S. Department of Justice 1997 - 1999
United States District Court for the District of Columbia 1995 - 1997
International Association of Machinists & Aerospace Workers, AFL-CIO 1992 - 1995
Skills
Fundraising, Public Policy, Strategic Planning, Strategic Communications, Community Development, Media Relations, Nonprofits, Internal & External..., External Liaison, Policy Analysis, Public Speaking, Public Relations, Community Engagement, Writing, Speech Writing, Executive Management, Executive Support, Collaborative Leadership, Leveraging Strategic..., Convening, Impact Investing, Philanthropy, Relationship-builder..., Research, Training, Legislation, Program Development, Program Management, Policy
Education
Wayne State University 1989 — 1992
Juris Doctor
Michigan State University 1984 — 1989
Bachelor of Arts (B.A.)
Our Lady of Mercy High School, Farmington Hills, Michigan 1980 — 1984
Diploma
Apple September 2013 - Present
TIBCO Software August 2011 - September 2013
CareFirst Blue Cross Blue Shield September 2006 - August 2011
CareFirst BlueCross BlueShield June 2008 - June 2011
CareFirst BlueCross BlueShield September 2006 - June 2011
iPhone Proposals 2009 - 2009
Maryland BEA Users Group 2006 - 2008
CareFirst BlueCross BlueShield 2006 - 2007
IntelliObjects September 1998 - September 2006
IntelliObjects 1998 - 2006
Skills
iPhone development, iPad development, J2EE, SOA Architecture, Objective-C, C++, C, Unix Internals, Oracle SQL, Oracle DBA, Enterprise Architecture, Solution Architecture, JBoss, Threads, Software Engineering, Technical Leadership, SOA, Java Enterprise Edition, iPad, iOS development, SQL, Unix, TIBCO, Oracle, Architectural Design, JBoss Application Server, EAI, Integration, Software Project..., SDLC, Android, SOAP, Mobile Applications, Web Applications, Agile Methodologies, Requirements Analysis, ESB, Enterprise Software, Architecture, Weblogic, Websphere, Java, Hibernate, AJAX, XML, Distributed Systems, Software Development, Web Services, UML, Spring
Education
Massachusetts Institute of Technology - Sloan School of Management 2006 — 2009
Northeastern Illinois University 1982 — 1986
B.S
Stanley Black & Decker, Inc. June 2015 - Present
CareFirst BlueCross BlueShield May 2014 - June 2015
Ski Sundown December 2011 - January 2014
Skills
Social Media, Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Marketing, Microsoft PowerPoint, Data Analysis, Competitive Intelligence, Market Analysis, Microsoft Access, Microsoft Word, Multivariate Statistics, Team Leadership, Google Docs, Spreadsheets, Project Management, Segmentation, Teamwork, Research, Analysis, Leadership, Product Marketing, SAP BW, Sales, Competitive Analysis
Education
Loyola University Maryland 2012 — 2016
Bachelor of Business Administration (BBA), Marketing with minor in Statistics, 3.9, Baltimore, Maryland
Canton High School 2008 — 2012
High School Diploma, Canton, Connecticut
Incentive Technology Group, LLC June 2015 - Present
IntelliDyne, LLC December 2008 - May 2015
IntelliDyne July 2012 - December 2013
IntelliDyne December 2008 - May 2012
CareFirst BlueCross BlueShield July 2000 - April 2008
United Health Care (formerly MAMSI) July 1995 - July 2000
World Wide Parking February 1993 - January 1995
Public Services Incorporated June 1986 - February 1993
Skills
SQL, Microsoft SQL Server, Databases, Unix, Visio, SharePoint, PL/SQL, SDLC, Agile Methodologies, Microsoft Office, Database Administration, Microsoft Excel, Microsoft Word, Oracle SQL, Customer Service, PowerPoint, Change Management, System Administration, Data Architecture, Data Analysis, Logical Data Modeling, Database Design, Technical Documentation, Data Migration, Shell Scripting, Pick, Peer Reviews, Peer Mentoring, Workflow Diagrams, Reporting & Analysis, Testing, Test Planning, Data Cleaning, Data Classification, Scrum
Education
Montgomery College
Associate of Arts (AA)
CareFirst BlueCross BlueShield August 2008 - Present
Skills
Leave of Absence, Policy, Benefits Administration, Employee Benefits, FMLA, HRIS, Deferred Compensation, Employee Relations, Onboarding, PeopleSoft, Human Resources, Workforce Planning
Education
College of Notre Dame of Maryland 2005 — 2007
MA, Human Resources
Morgan State University 1999 — 2002
BS, Business Administration
CareFirst BlueCross BlueShield February 2014 - Present
Cigna-HealthSpring July 2013 - February 2014
Signature Consulting Group March 2012 - July 2013
CareFirst BlueCross BlueShield February 2010 - March 2012
Park Heights Family Support Center August 2009 - December 2009
Skills
Healthcare Management, Healthcare Information..., Health Insurance, Healthcare Consulting, Compliance, Provider Relations, Web Site Editing, Project Management, Project Coordination, Federal Government, Quality Auditing, Customer Service, Claims Resolution, Government Contracting, Media Relations, Research, Auditing, Customer Satisfaction, Social Media, Web Content, Call Centers, Presentations, ICD-9, HCPCS, Medicare, Medical Billing, Medical Terminology, IT Solutions, IT Operations, Hands-on Training, Healthcare Reimbursement, Microsoft Office, PeopleSoft, Section 508, HIPAA, Healthcare, Healthcare Industry, Training, Claim, EHR
Education
Morgan State University
Bachelor of Science (B.S.), Health/Health Care Administration/Management
NaturallySweet Desserts February 2008 - Present
Bank of America May 2010 - January 2013
Bank of America January 2009 - August 2010
CareFirst BlueCross BlueShield June 2009 - May 2010
Bank of America June 2008 - November 2008
MiddleTech Corporation June 2004 - November 2008
Starwood Hotels & Resorts September 2007 - May 2008
Tiaa-Cref March 2006 - March 2007
Lowe's Companies 2007 - 2007
Premier November 2005 - March 2006
Skills
Process Improvement, IT Governance, SEC compliance, ISO, SAS, Project Management, Software Development, SEC, Governance, Business Analysis, PMO, Integration, MS Project, Cross-functional Team..., Product Management, Program Management, Team Leadership, SDLC, Management, Project Portfolio..., Change Management, Visio, Quality Assurance, Leadership, Outsourcing, Microsoft Project
Education
New York University 1996 — 1999
MPA, Public Administration Public Policy
Mercy College 1994 — 1996
B.S., Behavorial Science
Westchester Community College 1992 — 1994
A.S, Liberal Arts
Saint Agnes Hospital April 2009 - Present
Bon Secours Baltimore Hospital May 2008 - April 2009
Bon Secours Health System March 2008 - April 2009
Saint Agnes Hospital January 2006 - March 2008
Saint Agnes Hospital January 1997 - December 2005
Daughters of Charity National Health System - East Region December 1992 - December 1996
Greenspring Health Services July 1991 - November 1992
CareFirst BlueCross BlueShield 1990 - 1991
Skills
Financial Analysis, Financial Reporting, Healthcare Management, Accounting, Budgets, Healthcare, Change Management, Nonprofits, Process Improvement, Strategic Planning, Leadership, Healthcare Information..., Financial Modeling, Hospitals, Healthcare Consulting, Meditech, Revenue Cycle, HIPAA, Management, Physician Relations
Education
Loyola University Maryland 1997 — 1999
Master of Business Administration (M.B.A.), Finance/Healthcare
University of Baltimore 1987 — 1990
Bachelor of Science (B.S.), Finance
University of Maryland Baltimore County 1985 — 1987
CareFirst BlueCross BlueShield November 2012 - Present
CITI bank December 2011 - November 2012
PayFlex Systems USA, Inc. November 2009 - November 2011
Skills
Project Management, Process Improvement, Customer Service, Call Centers, SDLC, Business Analysis, Quality Assurance, Program Management, Leadership, Outlook, Team Building, Insurance, Customer Satisfaction, Software Project..., SharePoint, Negotiation, Access, Health Insurance
Education
Montgomery College 1991 — 1994
Associate of Arts (AA), Management, 3.0
Local Government Insurance Trust July 2004 - Present
Local Government Insurance Trust May 2003 - June 2004
CareFirst BlueCross BlueShield September 1999 - May 2003
NeighborCare 1995 - 1998
Skills
Employee Benefits, Insurance, Claim, Management, Finance, Invoicing, Healthcare, Software Documentation, Auditing, Litigation, Health Insurance, Civil Litigation, Disability Insurance, Underwriting, Medicare, Life Insurance, Leadership, Workers Compensation, Microsoft Office, Customer Service, Social Networking, Microsoft Excel, Team Building
Education
University of Phoenix 2008 — 2010
Accounting
Medix School 1988 — 1989
Medical Secretary Program, Medicine
Robert Packard Center for ALS Research at Johns Hopkins August 2010 - Present
Church of the Immaculate Conception & Immaculate Conception School August 2005 - July 2010
CareFirst BlueCross BlueShield January 2000 - August 2005
Skills
Marketing Communications, Event Planning, Public Relations, Fundraising, Non-profits, Social Media, Editing, Volunteer Management, Public Speaking, Event Management, Social Media Marketing, Strategic Planning, Media Relations
Education
Loyola College in Maryland 1987 — 1991
Bachelor of Arts, History/Political Science
Willis December 2010 - Present
United Concordia January 2009 - December 2010
Wachovia, A Wells Fargo Company 2001 - 2007
CareFirst BlueCross BlueShield 1999 - 2001
Cigna 1995 - 1999
Skills
Health Savings Accounts, Health Insurance, Insurance, Employee Benefits, Brokers, Disability Insurance, Life Insurance, Underwriting, COBRA, Term Life Insurance, Dentistry, Health Care Reform, Defined Benefit, Claim, Long-term Care, Benefits Administration
Education
St. Johns University School of Insurance 1993 — 1995
Master of Business Administration (M.B.A.), Risk Management & Insurance
Morgan State University 1989 — 1993
BS, Business
Uniondale High School 1984 — 1989
basys June 2010 - Present
ViPS September 2009 - June 2010
VIPS October 2001 - May 2010
CareFirst BlueCross BlueShield August 1998 - October 2001
Skills
Business Analysis, Healthcare Information..., Project Management, Software Project..., Requirements Gathering, MS Project, Healthcare, Software Implementation, Business Process..., Agile Methodologies, SQL, Analysis, Team Leadership, Management, Business Process, Microsoft SQL Server, Business Requirements, Systems Analysis, HIPAA, Strategic Planning, Requirements Analysis, SDLC, SharePoint, Software Documentation, Visio
Education
University of Baltimore 2008 — 2010
Masters of Science, Health Systems Management
Lynn University 1993 — 1997
Bachelors of Science, Health Care Administration
TSA June 2013 - Present
CareFirst BlueCross BlueShield April 2013 - June 2013
The Cricketeers LLC January 2007 - April 2013
Bechtel Corporation March 2012 - February 2013
Tradian Corp. September 2010 - April 2012
BAE Systems Information Technology August 2004 - September 2009
EDS December 2002 - August 2004
Skills
Cisco Technologies, System Administration, Windows 7, Troubleshooting, Servers, Active Directory, Windows, Switches, Routers, Backup Exec, Visio, Windows Server, Firewalls, Disaster Recovery, Data Center, HP, VPN, SharePoint, SQL, PMP, Integration, Microsoft Exchange, VMware, Cisco Nexus, WAN, Unix, Testing, Networking, Network Security
Education
University of Maryland Baltimore County 1999 — 2002
Bachelor of Science (BS), Management Information Systems, General
Montgomery College 1997 — 1999
Information Technology
CareFirst BlueCross BlueShield March 2013 - Present
AAI Corporation October 2010 - March 2013
General Dynamics Robotic Systems 2003 - October 2010
Aether Systems 1999 - 2003
T. Rowe Price 1996 - 1999
United Parcel Service 1990 - 1996
Westinghouse Electric Company 1987 - 1990
Social Security Administration 1986 - 1987
Maryland Air National Guard 1981 - 1987
Skills
Integration, Software Development, C++, Software Engineering, Testing, UML, System Architecture, Java, Unix, Requirements Analysis, Systems Engineering, OOP, Debugging, Earned Value Management, Software Project..., Embedded Systems, Enterprise Architecture, Visio, Program Management, Software Design, SOA, Requirements Management, Embedded Software, VxWorks, Subversion, Visual Studio, Multithreading, C, Engineering Management, Simulations, Distributed Systems, Algorithms, Technical Leadership, Object Oriented Design, Configuration Management, Perl, STANAG 4586, Enterprise Architect, Linux, CMMI, RTOS, Eclipse, Visual C++, System Design, Robotics, ClearCase, Architecture, Agile Methodologies, Web Services, Salesforce.com
Education
Loyola University Maryland
MS, Computer Science
Towson University
BS, Computer Science / Math
CareFirst BlueCross BlueShield August 2015 - Present
Laureate International Universities November 2014 - May 2015
T-Mobile April 2014 - October 2014
Comcast Cable August 2008 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Matlab, Event Planning, Time Management, Outlook, Sales, Project Management, Leadership, Training, Team Building, Strategic Planning
Education
Morgan State University 2010 — 2014
Bachelor of Science (BS), Business Administration
CareFirst BlueCross BlueShield April 2000 - Present
Skills
Claim, Claims Management, Property & Casualty..., Commercial Insurance, Liability, Legal Liability, Underwriting, Casualty, Workers Compensation, Disability Insurance, Medicare
Education
University of Maryland University College 1993 — 1996
Master of Health Care Administration
Middle Tennessee State University 1983 — 1988
Bachelor of Science
Communications Media Inc./ Compas Inc. August 2012 - Present
Brady Corporation November 2008 - August 2012
CareFirst BlueCross BlueShield January 2000 - October 2008
Development Design Group 1998 - 2000
Skills
HRIS, Organizational..., Employee Relations, Leadership Development, Onboarding, Benefits Administration, FMLA, Succession Planning, Talent Management, Performance Management, HR Policies, Employee Benefits, Workforce Planning
Education
Towson University 2006 — 2008
MS, Human Resoures Development
Morgan State University 1994 — 1998
BS, Communications
The Johns Hopkins University
Human Resources Management
Villanova University
Professional in HR Certificate
CGI Federal February 2010 - March 2013
SAIC February 2008 - February 2010
QSSI 2007 - 2008
St. Benedict's Church, Baltimore September 1966 - December 2007
Tek Systems March 2007 - October 2007
CSC June 1998 - March 2007
CareFirst BlueCross BlueShield 2007 - 2007
Centers for Medicare & Medicaid Services January 1993 - June 1998
DCCA November 1987 - January 1993
Data Computer Corporation of America 1987 - 1993
Skills
Project Management, Databases, SDLC, Software Design, Program Management, Medicare, Business Intelligence, Software Development, Change Management, Requirements Analysis, Business Analysis, PMO, Analysis, Software Project..., CMMI, Oracle, Leadership, Strategy, Business Process
Education
Montclair State University 1966 — 1970
BA, Mathematics
Deloitte November 2014 - Present
Geisinger Health Plan October 2011 - November 2014
Delaware State Automated Child Support Enforcement System --- Protech Solution Inc January 2011 - October 2011
CareFirst BlueCross BlueShield May 2010 - February 2011
Excellus BCBS -------- Teksystems March 2009 - May 2010
Blue Cross Blue Shield of Michigan September 2008 - January 2009
Blue Cross and Blue Shield of Vermont December 2007 - September 2008
Boltzmann Inc October 2007 - December 2007
Aztecsoft August 2006 - September 2007
BrickRed Technology December 2005 - July 2006
Skills
SDLC, Testing, Quality Assurance, Vendor Management, Management, Project Management, Information Technology, Leadership, Requirements Analysis, Agile Methodologies, Quality Center, Cross-functional Team..., Software Project..., IT Management, Business Development, Business Analysis, Change Management, Integration, CRM, Program Management, Resource Management, Visio, PMP, SharePoint, Test Management, Software Documentation, System Testing, Agile Project Management, User Acceptance Testing, Software Development, Project Portfolio..., Business Process..., PMO, Business Intelligence, MS Project, IT Strategy, Business Requirements, Systems Analysis, Scrum, Project Delivery, Process Improvement, ERP, Data Warehousing, Databases, SQL, Project Planning, Business Process, Enterprise Architecture, Information Systems, Six Sigma
Education
Wesley College 2011 — 2011
Organizational development
Magadh University 1997 — 2003
Engineering, Electrical Engineering
CareFirst BlueCross BlueShield August 2003 - Present
Skills
Health Insurance, Insurance, PPO, Claim, Medicare, Customer Service, Microsoft Excel, Managed Care, Invoicing, Healthcare, Employee Benefits, Health Savings Accounts, Accounts Receivable, Microsoft Office, Outlook
Education
Strayer University-Maryland 2011 — 2014
AA, Contract Acquisitions and Management
Medix School 1999 — 2000
Certification, Medical Assistant
Deloitte October 2012 - Present
Allegis Group October 2011 - October 2012
CareFirst BlueCross BlueShield September 2008 - October 2011
Accenture February 2006 - September 2008
Northrop Grumman Mission Systems December 2004 - February 2006
Independance Blue Cross June 2002 - December 2004
Skills
SOA, Business Analysis, Enterprise Architecture, SQL, Java, Web Services, Business Process Design, System Architecture, Java Enterprise Edition
Education
Morgan State University 1998 — 2002
BS, Information Science and Systems
CareFirst BlueCross BlueShield November 2010 - Present
Washington National Opera June 2009 - December 2009
Enterprise Rent-A-Car February 2003 - June 2009
Skills
Marketing, Team Building, Management, Customer Service, Marketing Communications, Sales
Education
Mercyhurst University 1998 — 2002
B.A., Research Intelligence
University of Massachussets Medical School February 2014 - Present
EBSCO Information Services February 2013 - February 2014
CareFirst BlueCross BlueShield July 2012 - January 2013
Epsilon November 2010 - June 2012
Verizon Telecommunications - Tampa Florida July 2006 - November 2010
Skills
SQL, Web Services, XML, C++, Java, .NET, TIBCO EMS, Fidelity Agile..., Parasoft SOAtest, Build Forge, Ruby, QTP, SDLC, Selenium
Education
Manonmaniam Sundaranar University 1995 — 1999
BE, computer Science
Rose Mary Matriculation Higher Secondary School -Tirunelveli - TamilNadu 1983 — 1995
High School, Computer Science
CareFirst BlueCross BlueShield February 2013 - Present
Knowledgent Group April 2012 - November 2012
Systems Made Simple, Inc. November 2010 - March 2012
BAE Systems, Inc. January 2010 - December 2010
Paragon Technology Group August 2007 - August 2009
Government of the District of Columbia, CWITS May 2008 - August 2008
MedImmune, Inc November 2006 - May 2007
Government of the District of Columbia, CWITS December 2005 - August 2006
Apptis May 2005 - September 2005
APCO Worldwide November 2004 - May 2005
Skills
Enterprise Architecture, Business Process..., Project Management, Software Project..., PMO, Integration, MS Project, Risk Management, Earned Value Management, Program Management, SDLC, Vendor Management, Strategy, SharePoint, Business Process, Cross-functional Team..., Management, ITIL, Analysis, Change Management, Process Improvement
Education
University of Maryland University College 2011 — 2014
Master of Business Administration (M.B.A.), International Finance
University of Maryland University College 2005 — 2010
Bachelor of Science (B.S.), Global Business and Public Policy
Montgomery College 1992 — 1994
AA, Computer Science
Greystar June 2014 - Present
Aimco July 2012 - May 2014
E & S Ring Management April 2008 - July 2012
Lincoln Mortgage April 2006 - April 2008
Aimco August 2005 - February 2007
Aimco July 2004 - August 2005
CareFirst BlueCross BlueShield October 2001 - January 2004
CareFirst BlueCross BlueShield April 1995 - October 2001
Skills
Real Estate, Property Management, Budgets, Management, Training, Contract Negotiation, Leases, Apartments, Real Estate Development, Customer Service, Property, Marketing Strategy
Education
Morgan State University
Civil Engineering
NASCO March 2009 - Present
NASCO August 2007 - March 2009
CareFirst BlueCross BlueShield March 1995 - July 2007
Skills
Requirements Analysis, Visio, SDLC, Requirements Gathering, Business Analysis, Vendor Management, Software Project..., Program Management
Education
Marshall University 1987 — 1989
B. F. Saul Company Hospitality Group July 2013 - Present
CareFirst BlueCross BlueShield August 2013 - November 2013
Adventist HealthCare March 2010 - June 2013
Giant Food February 2008 - February 2010
Skills
Customer Service, Sales Management, Microsoft Office, Front Office, Hospitality, Hotel Management, Restaurants, Team Management, Teamwork, Microsoft Excel, Sales, Budgets, Event Management, Management, Leadership, Public Speaking, Microsoft Word
Education
University of Maryland Baltimore County 2013 — 2015
Bachelor of Arts (B.A.), Business/Office Automation/Technology/Data Entry
Montgomery College 2009 — 2014
Associate of Science (AS), Information Technology
CareFirst BlueCross BlueShield September 2014 - Present
Kmart Corporation July 2011 - August 2014
Towson University January 2011 - May 2011
Macys August 2010 - May 2011
Towson University August 2010 - January 2011
Ross Dress for Less June 2010 - August 2010
Embassy of Ghana June 2008 - August 2009
Riderwood (Erickson Retirement Communities) July 2004 - July 2006
Skills
Customer Service, Microsoft Word, Microsoft Office, Outlook, Marketing, Project Management, Retail, Human Resources, Time Management, Management, Event Planning
Education
University of Maryland University College 2014 — 2016
Master's degree, International Enterprise Mgmt
Towson University 2008 — 2011
Bachelor of Science, Business Administration; Management/International Business
Nanjing University 2010 — 2010
International Business
Morgan State University 2006 — 2007
Business Administration
Cellular Sales January 2013 - Present
UPS Supply Chain Solutions 2011 - 2012
Aloft Baltimore-Washington Intl Airport July 2009 - August 2010
CareFirst BlueCross BlueShield November 2008 - March 2009
CareFirst BlueCross BlueShield December 2005 - November 2008
Imagistics International/Pitney Bowes June 2003 - September 2005
Global Payments June 2000 - September 2003
United States Army August 1989 - May 2000
Skills
Training, Microsoft Excel, Process Scheduler, Coaching, Customer Service, Team Building, Logistics, Outlook, Microsoft Office, Human Resources, Sales, Leadership, Contract Negotiation, Access, Event Planning, Call Centers, Process Improvement, Account Management, Customer Satisfaction, Policy, Sales Management, Change Management, Budgets, Inventory Management, Management, Operations Management, Program Management, Project Planning, Recruiting, Strategic Planning, Team Leadership, Supervisory Skills, Time Management, Project Management
Education
University of Maryland University College 1994 — 1995
Fayetteville Techincal College 1993 — 1994
Miami Dade College 1987 — 1989
Torrejon America High School
Enterprise Insurance Training November 2011 - Present
Baltimore County Public Schools August 2005 - October 2011
CareFirst BlueCross BlueShield September 2002 - July 2005
Skills
Performance Management, Customer Service, Vendor Management, Process Improvement, Project Management, Team Management, Program Management, Organizational..., Project Planning, Leadership
Education
Towson University 2000 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Montgomery College 1998 — 2000
General Studies
CareFirst BlueCross BlueShield
Skills
Liability, Insurance, Legal Liability, Claim, Health Insurance, Medicare, Claims Management, Commercial Insurance, Property & Casualty..., Claim Investigation, Claims Resolution, General Insurance
Education
Morgan State University 1978 — 1983
Bachelor of Arts (BA), English Language and Literature, General
Laureate Higher Education Group March 2013 - Present
Johns Hopkins Medicine July 2011 - March 2013
CareFirst BlueCross BlueShield December 2007 - September 2010
Mercantile Bankshares Corporation April 2005 - August 2007
Baltimore Teachers Union April 2001 - April 2005
Essence Magazine July 1995 - August 2000
Skills
Editing, Internal Communications, Public Relations, Marketing, Media Relations, Project Management, Marketing Communications, Strategic Communications, Social Networking, Community Outreach, Newsletters, Project Planning, Corporate Communications, Event Planning, Program Management, Press Releases, Proposal Writing, Facebook, Training, Fundraising, Social Media, Leadership
Education
Notre Dame of Maryland University 2009 — 2012
M.A., Contemporary Communication
Morgan State University 1990 — 1995
B.A., English
CareFirst BlueCross BlueShield June 2014 - Present
CareFirst BlueCross BlueShield 2008 - June 2014
CIGNA 2000 - 2008
Skills
Medicare, Health Insurance, Managed Care, Healthcare, Insurance, HIPAA, Healthcare Management, Data Analysis, Access, Leadership, Strategic Planning, Pharmacy Benefit..., Project Management, Process Improvement, Contract Negotiation, Customer Service, Healthcare Consulting, Utilization Management, Provider Relations, Revenue Cycle
Education
University of Baltimore 2009 — 2011
MBA, Healthcare Administration
Marywood University 1997 — 2001
BS, Industrial/ Organizational Psychology
CareFirst BlueCross BlueShield October 2013 - Present
Toyota Financial Services February 2011 - October 2013
Toyota Financial Services August 2006 - February 2011
Toyota Financial Services June 2005 - September 2006
Skills
Leadership, Management, Risk Management, Customer Service, Financial Analysis, Analysis, Negotiation, Finance, Accounts Receivable, Accounts Payable, Accounting, Marketing, Portfolio Management, Microsoft Excel, Sales, Process Improvement, Budgets
Education
University of Maryland University College 2009 — 2012
MS in Management, Marketing
University of Maryland University College 2009 — 2012
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
McDaniel College 2001 — 2005
BA, Business/Economics/Sociology
Benchmark Senior Living May 2015 - Present
Mitchell Martin Healthcare, LLC (formerly Therapists On Demand) May 2014 - May 2015
Sunrise Senior Living April 2004 - May 2012
CareFirst BlueCross BlueShield January 2002 - April 2004
THINQ Learning Solutions August 2000 - October 2001
Integrated Health Services September 1997 - August 2000
Skills
Leadership Development, Accounts Payable, Medicare, Healthcare, Human Resources, Microsoft Office, Strategic Planning, Team Building, Forecasting, PeopleSoft, Accounts Receivable, Customer Service, General Ledger, Financial Analysis, Account Reconciliation, Department Budgeting, Capital Budgeting, Training, Cost Control, Revenue Growth..., Management
Education
Morgan State University
B.S., Accounting
University of Baltimore
M.S., Human Services
CareFirst BlueCross BlueShield August 2015 - Present
BNB Entertprises August 2010 - Present
Inovalon June 2014 - August 2015
Inovalon November 2012 - June 2014
RE/MAX Advantage Realty 2007 - 2010
RE/MAX Home Center November 2004 - August 2008
Long and Foster Real Estate, Inc. 2003 - 2004
Global Novations 2003 - 2004
The Baltimore Sun 1999 - 2002
Long Island Newsday 1998 - 1999
Skills
Copywriting, Ghostwriting, Freelance Writing, Technical Writing, Resume Writing, Technical Editing, Editing, Copy Editing, Social Media, Social Networking, Blogging, Newsletters, Public Relations, Public Speaking, Journalism, Press Releases, Advertising, Marketing, Selling, AP Style, Event Planning, Newspapers, Proofreading, Creative Writing, Referrals, Sales
Education
National University 2010 — 2016
Master of Fine Arts, Screenwriting
Morgan State University 1994 — 1998
Bachelor of Arts (B.A.), English Language and Literature, General
Keller Williams Realty July 2012 - Present
CareFirst BlueCross BlueShield January 2013 - January 2014
KG Systems Corporation September 2011 - December 2012
Amerigroup Corporation May 2011 - July 2011
St. Mary's Home for Disabled Children June 2010 - July 2011
Consortium of Infant and Child Health (CINCH) February 2011 - April 2011
University of Guelph January 2008 - April 2008
Education
Marymount University 2014 — 2015
Bachelor’s Degree, Registered Nursing/Registered Nurse
Eastern Virginia Medical School-Old Dominion University 2009 — 2011
MPH, Health Policy and Management
University of Guelph 2005 — 2009
BScH, Molecular Biology and Genetics
Johns Hopkins Hospital February 2012 - Present
CareFirst BlueCross BlueShield November 2006 - June 2011
US Army October 1999 - December 2006
Skills
Healthcare, Hospitals, Healthcare Management, Healthcare Information..., PowerPoint, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Medical Terminology, Data Analysis, Community Outreach, Access, Customer Service, Software Documentation
Education
Morgan State University 2012 — 2015
Bachelor’s Degree, Business Administration
Baltimore Polytechnic Institute 1990 — 1994
High School Diploma, Science
Marshall Health August 2014 - Present
HIMG July 2007 - August 2014
Katet Enterprises, LLC June 2005 - July 2007
ClientLogic January 2002 - August 2002
CareFirst BlueCross BlueShield 2001 - 2002
Skills
Project Management, Microsoft SQL Server, Business Analysis, Healthcare Information..., Systems Analysis, Program Management, SQL, Microsoft Office, Strategic Planning, Data Analysis, Team Leadership, Management, Analysis, Technical Writing
Education
Marshall University 2006 — 2009
MS, Information Systems
Marshall University
Bachelor's Degree, Mathematics
Marshall University
Bachelor's Degree, History
West Virginia University Institute of Technology 1995 — 2000
Electrical and Electronics Engineering
CareFirst BlueCross BlueShield March 2014 - Present
CareFirst BlueCross BlueShield March 2012 - February 2014
CareFirst BlueCross BlueShield October 2009 - February 2012
CareFirst BlueCross BlueShield February 2008 - September 2009
Ajilon January 2007 - February 2008
RewardsPlus February 2002 - December 2006
TEKsystems November 2001 - February 2002
RWD Technologies January 2001 - November 2001
Acuity Technologies January 2000 - January 2001
SRA International January 1998 - January 2000
Skills
Visio, Software Documentation, SDLC, MS Project, Requirements Analysis, Agile Methodologies, Quality Center, Business Analysis, SharePoint, Change Management, Lotus Notes, Software Project..., Microsoft Office, Java Enterprise Edition, System Configuration, Technical Writing, Requirements Management, Team Leadership, Testing, Process Improvement, ITIL, CMMI, Resource Management, IT Management, Management, User Acceptance Testing, Healthcare Information..., Project Management, Analysis, Business Process, Business Process..., Data Analysis, Data Warehousing, IT Strategy, Integration, PMO, Quality Assurance, Requirements Gathering, Systems Analysis, Vendor Management, Operational Due...
Education
Morgan State University 2008 — 2010
Master of Business Administration, Information Technology Management
Morgan State University 1992 — 1996
Bachelor’s Degree, Information Science & Systems
Elite IT Group, LLC January 2013 - Present
CareFirst BlueCross BlueShield September 2012 - December 2012
Dept of the Treasury/Financial Crimes Enforcement Network August 2012 - September 2012
Lockheed Martin May 2012 - July 2012
BIT Systems June 2009 - February 2012
Skills
Security+, VMware, Unix, System Administration, Virtualization, Integration, ADDM, BMC Remedy, CMDB, IT Service Management, Enterprise Architecture, Enterprise Software, Infrastructure, Management
Education
Morehouse College 2000 — 2004
Bachelor of Arts (BA), Business Administration, Management and Operations
CareFirst BlueCross BlueShield October 2005 - Present
CareFirst BlueCross BlueShield October 1988 - October 2005
Skills
RFP, Proposal Writing, Management, Strategy, Analysis, Project Planning, Performance Management, Call Centers, Program Management, Human Resources, Cross-functional Team..., Requirements Analysis, Pricing, CRM, Customer Service, Insurance, Business Analysis, Health Insurance, Process Improvement
Education
University of Baltimore 1983 — 1984
Business Administration and Management, General
Loyola College in Maryland 1979 — 1983
B.A., Psychology
Western High School 1975 — 1979
High School Diploma, College Preparatory
Advantica Benefits June 2011 - December 2014
Neha Threading and Spa October 2011 - October 2013
MedStar Health October 2010 - March 2011
CareFirst BlueCross BlueShield October 2008 - December 2010
UnitedHealth Group June 1998 - January 2008
Skills
Insurance, Customer Service, HIPAA, Health Insurance, Healthcare, Training, Medical Billing, Microsoft Excel, Claim, Commercial Insurance, Medicare, Microsoft Word, Medical Coding, PowerPoint, Microsoft Office, Employee Benefits, Management, Strategic Planning, Sales, Leadership, Claims Resolution, Claims Management, Disability Insurance, Call Centers, Managed Care, Process Improvement, Social Media, Medicaid, Outlook, Hospitals, Healthcare Management, Healthcare Information..., Public Speaking, EMR, Team Building, EHR, Medical Terminology, Human Anatomy
Education
Towson University
Health/Health Care Administration/Management
The Community College of Baltimore County
Associate of Arts and Sciences (A.A.S.), Massage Therapy/Health Services Mgmt
Morgan State University 1994 — 1996
Engineering Physics
Western High School 1990 — 1994
Diploma, Business Administration and Management, General
Alpha EMC April 2015 - Present
CareFirst BlueCross BlueShield June 2010 - August 2014
TriAD Environmental Consultants, Inc. June 2007 - July 2008
Chick-fil-A March 2000 - June 2007
Skills
Insurance, Call Center, Commercial Insurance, Environmental Compliance, Health Insurance, Technologically Savvy, HIPAA, HMO, Lotus Notes, Customer Service, Data Analysis, Claim Investigation
Education
West Virginia State University 2011 — 2013
Bachelor of Science (BS), Biology, General, Senior
University of West Georgia 2008 — 2009
N/A, Biology, General
Marshall University 2004 — 2008
N/a, Cell/Cellular and Molecular Biology
Fannie Mae September 2014 - Present
Deloitte July 2014 - September 2014
HighPoint Solutions February 2014 - June 2014
WellPoint September 2013 - February 2014
CareFirst BlueCross BlueShield July 2010 - September 2013
Citi October 2008 - July 2010
HealthMarkets April 2006 - October 2008
ConnectMe March 2005 - December 2005
Skills
ETL, Test Director, Informatica, Data Warehousing, Data Modeling, Microstrategy, SSRS, Hyperion Reports, SQL*Plus, Oracle SQL, Cognos, Databases, Business Intelligence, Testing, Agile Methodologies, Quality Center, Quality Assurance, Test Planning, SQL, Oracle, SDLC, Unix, System Testing, QTP, XML, Requirements Analysis, Software Development, PL/SQL, Business Requirements, Test Cases, Waterfall, User Acceptance Testing
Education
Manipal Institute of Technology 1997 — 2000
Master of Information Technology, Computer Software Engineering, Very Good
Vivekananda Bharatiya Vidya Bhavan's 1994 — 1997
Bachelor Degree in Electronics, Electronics and Computers
Wesley High School 1990 — 1993
Bsc Electronics, Electronics
Ushodaya Public School Gudivada.
Ushodaya Public School Gudivada.
Ushodaya Public School Gudivada.
Deloitte Consulting September 2010 - Present
CareFirst BlueCross BlueShield July 2009 - September 2010
CIBER December 2008 - July 2009
CIBER February 2006 - 2008
Blue Cross Blue Shield of Michigan 2006 - 2008
Deloitte 2003 - 2006
Michigan State University 2001 - 2003
Polyphasic 2002 - 2002
DaimlerChrysler 2000 - 2001
IBM 1998 - 1998
Skills
TOGAF, Process Modeling, Enterprise Architecture, Scrum, Business Modeling, Theory of Constraints, SOA, UML, IT Strategy, SDLC, Solution Architecture, Software Project..., Data Modeling, Agile Methodologies, Requirements Analysis, Mobile Health, Healthcare Information..., Healthcare, Business Development, Proposal Writing, Shared Services, Total Cost of Ownership, Chargebacks, Analytics, Data Visualization, Business Analysis, IT Management, Requirements Gathering, XML, Business Process, Enterprise Software, Business Process..., Software Lifecycle..., Jazz, IBM Rational Tools, Databases, Integration, Strategy, Visio, Project Management, Business Intelligence, Agile Project Management
Education
Michigan State University
MS, Computer Science and Engineering
Michigan State University
BS, Computer Science and Engineering
CareFirst BlueCross BlueShield March 2015 - Present
T. Rowe Price May 2014 - March 2015
CareFirst BlueCross BlueShield May 2013 - April 2014
Loyola University Maryland January 2013 - May 2013
Skills
Marketing Strategy, SPSS, PowerPoint, Microsoft Excel, Social Media, Microsoft Office, Microsoft Word, Facebook, Social Media Marketing, Marketing Communications, Event Planning, Social Networking, Advertising, Customer Service, Marketing, Public Relations, Public Speaking, Photoshop, Data Analysis, Research, Leadership, Outlook
Education
Loyola University Maryland 2010 — 2014
Bachelor of Business Administration (BBA), Marketing, Business Administration
Monash University 2012 — 2012
CareFirst BlueCross BlueShield July 2002 - Present
Central Distributing Company May 1976 - February 1989
Skills
Call Center monitoring..., Blue2, Nasco Customer Service..., Some experience with..., Verint, Medical Claims..., Medical Terminology, Insurance, Leadership, Business Analysis, Employee Benefits, Project Management, Call Centers, Process Improvement, Health Insurance, Medicare, Customer Service, Vendor Management, Visio, Access, Customer Satisfaction, Claim
Education
Marshall University 1977 — 1979
Business Administration and Management, General
Charleston Catholic High School 1974 — 1977
Consultant, OMT, Inc July 2013 - Present
CareFirst BlueCross BlueShield November 1985 - December 2009
Skills
Health Care Specialist, Electronic Health..., Life and Health..., Project Director..., Health Information..., EHR, Healthcare Information..., Medicare, Medicare Part D, Clinical Research, HIPAA, Medicaid, HMO, Managed Care, Healthcare Management
Education
National Louis University 1998 — 2000
Master of Science (MS), Managerial Leadership
Morgan State University 1983 — 1985
Bachelor's degree, Business Administration and Management, General
Community Resources, Inc. 2013 - Present
Arnett Foster Toothman, PLLC February 2000 - Present
Wheeling Hospital February 1993 - February 2000
CareFirst BlueCross BlueShield September 1988 - February 1993
Skills
Healthcare Consulting, Auditing, General Ledger, Financial Analysis, Medicare/Medicaid...
Education
Marshall University 1978 — 1982
Bachelor's degree, Accounting
CareFirst BlueCross BlueShield April 2005 - Present
AHC, The Receivables Management Company, Inc. September 2000 - May 2004
Skills
Provider Relations, Claim, Health Insurance, Medicare, Claims Management, Contract Law, Mediation, Contract Management, Legal Compliance, HIPAA, Regulatory Compliance, Public Speaking, Health Policy, Medicaid, HMO, PPO
Education
University of Baltimore School of Law 1996 — 1999
Juris Doctorate, Law
Morgan State University 1992 — 1996
Bachelor of Arts (B.A.), Sociology
Deloitte January 2013 - Present
CareFirst BlueCross BlueShield April 2012 - December 2012
Skills
Microsoft Office, PowerPoint, HTML, Project Management, Information Security, Microsoft Excel, OS X, Microsoft Word, Photoshop, Metrics Reporting, Business Analysis, Data Analysis, IT Audit, SDLC, SharePoint
Education
University of Maryland Baltimore County 2010 — 2012
Bachelor of Science in Information Systems, Information Systems
Montgomery College
Business/Commerce, General
Salient Federal Solutions February 2015 - Present
Ambit Energy Holdings, November 2010 - Present
Convergent Strategy Associates Inc. January 2012 - Present
PayPal February 2014 - January 2015
Vangent, Inc. June 2010 - October 2011
Vangent, Inc. February 2009 - October 2011
Global Growth Leaders Consulting March 2009 - July 2010
Convergent Strategy International,LLC. October 2001 - February 2009
CareFirst BlueCross BlueShield July 2007 - June 2008
DHS November 2006 - March 2007
Skills
Iterative, Agile Project Management, Scrum, Program Management, Agile Methodologies, Change Management, Project Management, Management, Leadership, Six Sigma, Strategy, SDLC, Requirements Analysis, PMP, Enterprise Architecture, Integration, Software Project..., CMMI, Leadership Development, Negotiation, Personal Development, Team Leadership, PMO, Vendor Management, SOA, Project Portfolio..., IT Strategy, ITIL, Cloud Computing, Quality Assurance, SharePoint, Business Analysis, Enterprise Software, MS Project, IT Management
Education
University of Maryland University College 2007 — 2009
B.S, MIS Security Management
University of Virginia Darden School of Business 2001 — 2001
Minority Executive Business Program
Morgan State University 1994 — 1998
Industrial Engineering
Mount Saint Joseph High School 1990 — 1994
Diploma
CCS-Seattle November 2013 - Present
Benaroya Research Institute April 2014 - Present
Group Health Cooperative June 2012 - November 2013
Corporate Counsel Solutions PLLC September 2010 - June 2012
Freestone Capital Management March 2009 - August 2010
Goldman Sachs & Co. December 2007 - November 2008
Premera Blue Cross November 1998 - October 2007
CareFirst BlueCross BlueShield 1997 - 1998
Crowell & Moring LLP September 1993 - October 1997
Skills
Corporate Governance, Strategy, Policy, Management, healthcare law, Auditing, Leadership, Compliance, Corporate Law, Finance, Process Improvement, Business Strategy, Strategic Planning, Risk Management, Risk Assessment, Analysis, HIPAA Privacy, Insurance, HIPAA, Healthcare, Consulting
Education
Stanford University Law School 1990 — 1993
J.D., Concentrated on Business and Health Law
Massachusetts Institute of Technology 1986 — 1990
BS, Biology, minor Economics
McConkey & Co. February 2008 - Present
The Benecon Group, Inc. March 2004 - February 2008
PERFORMAX. Inc. October 2001 - March 2004
CareFirst BlueCross BlueShield 1986 - 2001
Skills
Employee Benefits, Program Management, Insurance, Health Insurance, Healthcare, Underwriting, Claim, Financial Analysis, Strategic Planning, Process Improvement, Business Strategy, Change Management, Workers Compensation, Health Care Reform, Property & Casualty..., Risk Management, Customer Service, Health Savings Accounts
Education
Montclair State University 1982 — 1986
DB & V Partners February 2003 - Present
Tidal Creek Coop December 2009 - February 2014
Carefirst BlueCross BlueShield 1993 - 2003
Blue Cross Blue Shield of Maryland 1986 - 2003
Skills
Benefits Administration, HRIS, Employee Benefits
Education
Loyola University Maryland
CareFirst BlueCross BlueShield August 2014 - Present
Eileen Fisher, Inc. September 2012 - August 2014
Problem Solving Court Project, Maryland Judiciary Research Consortium March 2008 - January 2014
Morgan State University, School of Community Health and Policy August 2008 - December 2013
Directors of Health Promotion and Education (DHPE), CDC May 2010 - August 2010
National Minority Male Health Project, National Consortium of NMMHP October 2007 - October 2008
National Minority Male Health Project, National Consortium of NMMH October 2007 - October 2008
Obesity through the Life Cycles Project, Communities Organized to Improve Life, Inc. June 2006 - May 2007
Morgan State University, School of Community Health and Policy August 2005 - May 2007
Skills
Health Education, Data Entry, Public Health, Program Evaluation, Teaching, Health Promotion, Qualitative Research, Data Analysis, Data Collection, Public Speaking, Healthcare, Program Development, Grants, Community Outreach, Literature Reviews, Research
Education
Morgan State University 2008 — 2016
DrPH, Public Health, 3.8
Morgan State University 2005 — 2007
Master, Public Health, 3.9
Morgan State University 2000 — 2004
Bachelor's Degree, Biology, General, 3.9
Immaculate Conception High school 1992 — 1999
Diploma, Sciences
Widener Research, Inc. and Independently July 2005 - Present
Loyola University Maryland, Towson University and College of Notre Dame in Maryland 2005 - Present
CareFirst BlueCross BlueShield January 2002 - February 2005
CareFirst BlueCross BlueShield December 2000 - January 2002
Loyola College in Maryland 1996 - 2000
Georgetown University 1993 - 1996
Skills
Marketing Strategy, Marketing Communications, Social Media, Event Planning, Product Marketing, Market Research, Marketing, Nonprofits, Social Media Marketing, Time Management, Fundraising, Public Speaking, Social Networking, Data Analysis, Public Relations, Management, Leadership
Education
Loyola University Maryland 1997 — 2001
MBA, Marketing
William & Mary 1987 — 1991
BA, Government
CareFirst BlueCross BlueShield May 2012 - Present
Blue Cross Blue Shield of MI October 2011 - November 2012
Blue Cross Blue Shield of MI October 2008 - October 2011
Blue Cross Blue Shield of MI October 2006 - October 2008
Blue Cross Blue Shield of MI March 2005 - October 2006
Skills
WebSphere Application..., WebSphere Message Broker, WebSphere MQ, IBM HTTP Server, iPlanet Web Server, Shell Scripting, Middleware, Testing, AIX, Solaris, z/OS, SOA, Websphere, DB2, Enterprise Architecture, Oracle
Education
Michigan State University 1999 — 2003
BS, Computer Science and Engineering
Mokxa Technologies, LLC May 2013 - Present
Chartered Health Plan July 2012 - April 2013
Chartered Health Plan September 2011 - August 2012
CareFirst BlueCross BlueShield January 2011 - September 2011
Carefirst Blue Cross Blue Shield 2004 - January 2011
CareFirst BlueCross BlueShield April 2008 - November 2009
compuware 1997 - 2004
Skills
Program Management, SDLC, Enterprise Architecture, IT Strategy, Business Analysis, Integration, Business Intelligence, Requirements Analysis, Vendor Management, PMO, Data Warehousing, Software Project..., SharePoint, PMP, SOA, Business Requirements, Project Portfolio..., Solution Architecture, Business Process..., Cloud Computing, Agile Methodologies, IT Management, Agile Project Management, SQL, Process Improvement, Systems Analysis, Databases, Business Process, Disaster Recovery, Healthcare Information..., Software Development, Requirements Gathering, MS Project, Project Management, Visio, Oracle, Resource Management, CMMI, Outsourcing, Data Modeling, Information Technology, Governance, Software Documentation, Business Process Design, ITIL, IT Service Management, Business Process..., ERP, Health Care Systems
Education
Shri Ram College of Commerce 1991 — 1994
Guru Nanak Public School
Massachusetts Institute of Technology - Sloan School of Management
Strategy and Innovation
TEC Services Group August 2015 - Present
CareFirst BlueCross BlueShield December 2014 - August 2015
NCO Financial Systems August 1996 - March 2015
Good Ole Auntie M's May 1999 - August 2010
United States Air Force February 1987 - October 1993
United States Air Force February 1984 - February 1987
Skills
Databases, Access, Unix, Enable Programming, FACS analysis, Vendor Management, Process Improvement, Call Centers, Management, Program Management, Strategic Planning, Team Building, Team Leadership, Outsourcing
Education
Marshall University 1982 — 1984
Huntington High School 1979 — 1982
Exelon Corporation Executive Director, Corporate DiversityConstellation EnergyApril 2007 - February 2012
Black & Decker 2005 - 2007
CareFirst BlueCross BlueShield 1993 - 2005
Education
Morgan State University 1974 — 1978
Bachelor's, Speech Communication
CareFirst BlueCross BlueShield Provider Service Supervisor
Education
Morgan State University
Freddie Mac January 2013 - Present
Freddie Mac February 2011 - December 2012
Fannie Mae, Washington DC. July 2010 - December 2010
CareFirst BlueCross BlueShield January 2009 - July 2010
Skills
Business Analysis, Business Process..., SDLC, Requirements Gathering, Agile Methodologies, User Acceptance Testing, Quality Center, Data Warehousing, Business Requirements, Visio, Oracle, Testing, PL/SQL, Business Process, Integration
Education
University of East London 2004 — 2005
MBA, International Business
School of Technology and Management, London, UK 2003 — 2004
PGDBA, Business Administration, Management and Operations
Mahatma Gandhi University 1993 — 1996
Graduate Honours, Zoology, Chemistry, Botany
KV INA, New Delhi
KV Upper Shillong
St Anselms, Ajmer, Rajasthan
Centers for Medicare & Medicaid Services March 2002 - Present
CareFirst BlueCross BlueShield October 2001 - March 2002
T Rowe Price April 2000 - September 2001
Integrated Health Care Services September 1996 - March 2000
Hanover Direct September 1994 - September 1996
First National Bank of Maryland June 1991 - September 1994
Skills
SDLC, Oracle E-Business Suite, ERP Implementations, Certified Treasury..., PMP, CPA, Solution Delivery, Program Management, Strategic Planning, Leadership, Business Intelligence, Data Warehousing, Information Technology, Business Process, IT Strategy, Requirements Analysis, Business Analysis, Oracle Applications, Integration, Project Portfolio..., Visio, Software Project..., ERP, Enterprise Architecture
Education
Loyola University Maryland 1980 — 1982
MBA, Accounting
McDaniel College 1975 — 1979
B.A. Summa Cum Laude, Romance Languages
Western Maryland College 1975 — 1979
B.A. Summa Cum Laude, Romance Languages
Synectics for Management Decisions, Inc. (SMDI), March 2014 - Present
AAMC September 2013 - January 2014
CareFirst BlueCross BlueShield March 2011 - July 2013
JPMorgan Chase July 2010 - February 2011
Fishbowl Inc 2009 - 2010
TCS July 2009 - October 2009
web india internet services pvt ltd 2004 - 2005
Skills
Usability Testing, User Experience, Heuristic Evaluation, Software Quality..., User Interface, Accessibility, Usability Engineering, Persona, XML, Web Development, User-centered Design, Information Architecture, Business Requirements, Web Applications, Usability, Agile Methodologies, User Interface Design, Requirements Gathering, User Experience Design, User Scenarios, Interaction Design, Axure, Contextual Inquiry, Wireframes, Wire Framing, HTML 5, Human Computer..., OmniGraffle, Web Analytics, E-commerce, Flash, HTML, Front-end, XHTML, Requirements Analysis, Visio, Web 2.0, CSS, JavaScript, Mobile Devices
Education
Madurai Kamaraj University 1995 — 1999
Bachelor of engineering, Electronics and comm
Career Technical Institute January 2014 - Present
CareFirst BlueCross BlueShield May 2012 - October 2013
Kaiser Permanente October 2011 - April 2012
Systex, Inc. - National Institutes of Health May 2010 - April 2011
SRA International - National Institutes of Health December 2008 - May 2010
MedAssurant November 2007 - November 2009
MedAssurant April 2007 - November 2007
Holy Cross Hospital February 2007 - April 2007
DSW June 2003 - March 2007
Skills
Healthcare, Teamwork, Healthcare Management, Hospitals, Customer Service, Microsoft Office, Outlook, Research, HIPAA, Data Analysis, Microsoft Word, Microsoft Excel, Data Entry, Management, Access, Non-profits, Training, Databases, Public Health, Critical Thinking, PowerPoint, Office Management, Strategic Planning, Policy, Clinical Research, Human Resources, Medical Terminology
Education
Walden University 2014 — 2017
Ph.D. in Health Services, Health/Health Care Administration/Management
University of Maryland University College 2012 — 2013
Master of Business Administration (MBA)
University of Maryland University College 2008 — 2011
MASTERS, Health Administration & Business Admistration
Morgan State University 2005 — 2007
Bachelor of Science, Health Education/Healthcare Admintration (concentration)
CareFirst BlueCross BlueShield February 2014 - Present
CareFirst BlueCross BlueShield July 2007 - February 2014
CareFirst BlueCross BlueShield October 2009 - May 2011
Adecco April 1998 - June 2007
Genesis Rehabilitation Services 1996 - 1998
Skills
Compensation, PeopleSoft, Employee Relations, Talent Acquisition, Talent Management, Hiring, Compliance, HR Consulting, Interviewing, Budgeting, Change Management, Data Analysis
Education
Downingtown High School
Lycoming College
BA in Psychology, Minor: Marketing
CareFirst BlueCross BlueShield Audit ManagerArthur Andersen1974 - 1981
Skills
Medicare, Health Insurance, Internal Controls, Insurance, Auditing, Financial Analysis, Employee Benefits, Benefits Administration, Life Insurance, Financial Reporting, Process Improvement, Risk Management, Financial Risk, Business Analysis, Analysis, Strategic Planning, Vendor Management, Disability Insurance, Access, Budgets, Accounting, Strategic Financial..., PeopleSoft, Managed Care, Underwriting, Forecasting, SDLC, Financial Planning
Education
Morgan State University 1970 — 1974
CareFirst BlueCross BlueShield April 2013 - Present
CareFirst BlueCross BlueShield October 2010 - April 2013
CareFirst BlueCross BlueShield March 2009 - October 2010
Independent Consultant August 2008 - March 2009
JPMorgan Chase May 1994 - August 2008
Blue Cross Blue Shield of Maryland April 1990 - May 1994
Crown Central Petroleum Corporation May 1987 - May 1990
Michael E. Ward, C.P.A. May 1984 - May 1987
Skills
Risk Management, IT Audit, Auditing, Compliance, Financial Risk, Contract Negotiation, Internal Controls
Education
University of Baltimore
MS, Management Information Systems
Loyola University Maryland 1984 — 1985
BA, Accounting
Dell May 2013 - September 2014
Ally Financial Inc. August 2012 - March 2013
DTE Energy February 2012 - June 2012
Bank of America May 2011 - October 2011
Hewlett-Packard October 2010 - May 2011
Business Solutions 21 Inc November 2009 - February 2010
CareFirst BlueCross BlueShield May 2009 - July 2009
Project Management Institute June 2008 - March 2009
Ford Motor Company July 2006 - April 2008
AT&T (Transitioned from SBC and Ameritech) April 1998 - May 2006
Skills
PMP, MS Project, PMO, Governance, Program Management, Project Portfolio..., Leadership, Management, SharePoint, Data Center, SDLC, Project Management, Agile Project Management, Integration, Process Improvement, Business Process..., CRM, Requirements Analysis, Vendor Management, Project Planning, ITIL, Business Analysis, Strategy, Service Delivery, IT Strategy, Agile Methodologies, Process Engineering, Databases, Information Technology, Testing, Enterprise Software, Resource Management, Project Delivery, Business Intelligence, Waterfall, Quality Assurance, Analysis, Software Development, IT Management, Telecommunications, Software Project..., Cross-functional Team..., Requirements Gathering, Visio, Systems Analysis, Software Documentation, Business Process, Solution Architecture, Microsoft Project, Consulting
Education
Macomb Community College 1978 — 1984
U.S. Army Military Police School 1977 — 1978
Diploma, Uniform Code of Military Justice
CareFirst BlueCross BlueShield March 2014 - Present
CareFirst 1984 - Present
CareFirst Blue Cross Blue Shield 1984 - Present
Skills
Insurance, Health Insurance, Employee Benefits, Forecasting, Health Care Reform, Underwriting, Life Insurance, Medicare, Health Savings Accounts, Disability Insurance, Process Improvement, Brokers, Managed Care, Healthcare, Long-term Care, Benefits Administration, Claim, Term Life Insurance, HMO, PPO, Dentistry, Leadership, Workers Compensation, Flexible Spending..., Commercial Insurance, Property & Casualty..., Medicare Part D, Health Policy
Education
Morehead State University 1979 — 1981
MBA, Finance, Marketing
CareFirst BlueCross BlueShield August 2009 - Present
Columbia Memorial Park August 2007 - January 2009
Arbitron November 2006 - July 2007
United Healthcare February 2004 - July 2006
MAMSI October 1992 - February 2004
Education
Montgomery College 1976 — 1978
Music, Theater, Business
CareFirst BlueCross BlueShield March 2004 - Present
Skills
Underwriting, Vendor Management, Business Analysis, Health Insurance, PMO, Medicare, Strategic Planning, Managed Care, Healthcare, Requirements Analysis, Business Process..., Employee Benefits, HIPAA, Process Improvement, Visio, Program Management, Customer Service, SDLC, Insurance, Microsoft Office, Integration
Education
University of Maryland College Park 1984 — 1985
Health Care Administration
Morgan State University 1975 — 1978
Business Administration
AvePoint August 2010 - Present
Gamesa Technology Corp., Inc. May 2009 - August 2009
CareFirst BlueCross BlueShield December 2008 - December 2008
Skills
Strategic Partnerships, Human Resources, Strategic Planning, Enterprise Content..., Personnel Management, Applicant Tracking..., CRM, Technical Recruiting, Information Technology, Sourcing, Recruiting, Onboarding, Talent Management, IT Recruitment, SaaS, Employee Relations, Interviews, Enterprise Software
Education
Marist College 2006 — 2010
BA, Business Administration - Human Resource Management
CareFirst BlueCross BlueShield February 2015 - Present
Arrow Child and Family Ministries March 2012 - April 2014
University Physicians, Inc. February 2008 - September 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Leadership, Research, Sales, Event Planning, Social Media, Outlook, Training, Social Networking, Administrative..., Nonprofits, Data Entry, Time Management, Team Building, Spreadsheets, Budgets, Event Management, Teamwork
Education
Morgan State University
Wilma Boyd School of Business & Travel
Certificate
Heralds of Hope Theatre 2010 - Present
Pen-Libra Promotion January 1977 - Present
CareFirst BlueCross BlueShield June 1989 - December 2009
Education
Morgan State University 1969 — 1974
Bachelor of Arts, Communications
CareFirst BlueCross BlueShield December 2012 - Present
CareFirst BlueCross BlueShield July 2011 - December 2012
CareFirst BlueCross BlueShield July 2007 - March 2012
Maryland State Department of Education July 2003 - July 2007
Maryland State Department of Education (MSDE) April 2001 - June 2003
Westat August 1996 - March 2001
Skills
Microsoft Office, Access, Excel, VBA, Data Mining, SQL, AREV, SAS, Software Documentation, Customer Service, Microsoft Excel, Databases, Analysis
Education
University of Maryland University College 1996 — 1997
Applied Math
Towson University 1993 — 1996
Applied Math w/ Programming
Montgomery College 1991 — 1993
AA, General Studies w/ Applied Math and Programming
Blue Cross and Blue Shield Association September 2007 - Present
UMM St Joseph Medical Center July 2002 - Present
CareFirst BlueCross BlueShield February 2005 - September 2007
CareFirst BlueCross BlueShield March 1998 - February 2005
Skills
SDLC, Business Analysis, Health Insurance, Insurance, Vendor Management, Process Improvement, Project Management, Program Management, Requirements Analysis, PMO, Business Process..., Change Management, Data Warehousing, Business Intelligence, PMP, Visio, Requirements Gathering, Software Project..., Strategic Planning, MS Project
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA), Health/Health Care Administration/Management
Villa Julie College 1991 — 1994
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Morgan State University 1981 — 1985
Bachelor of Science (BS), Biology, General
CareFirst BlueCross BlueShield January 2012 - Present
CareFirst BlueCross BlueShield February 2009 - December 2011
CareFirst BlueCross BlueShield May 2008 - February 2009
Skills
Healthcare, PowerPoint, Microsoft Excel, Outlook, Microsoft Office, Microsoft Word, Insurance, Data Analysis, Research
Education
Loyola College in Maryland 2009 — 2011
Master of Business Administration (M.B.A.), Marketing
School name: 2005 — 2008
Bachelor of Arts (B.A.), Mathematics
Kaiser Permanete, Rockville Maryland August 2010 - Present
CareFirst BlueCross BlueShield April 1984 - January 2010
Skills
Business Analysis, Business Planning, Business Process...
Education
Morgan State University 1972 — 1978
Elementary 1960 — 1966
CareFirst BlueCross BlueShield 2009 - Present
CareFirst BCBS 2009 - Present
Technation Software Consulting May 2003 - July 2009
Mississippi State University August 2001 - May 2003
Skills
Health Insurance, Windows, Integration, Visio, Software Documentation, Business Analysis, Access, Vendor Management, Lotus Notes, Process Improvement, Analysis, Data Analysis, Customer Service, Strategic Planning, Leadership, Microsoft Excel, Call Centers
Education
Mississippi State University 2001 — 2003
Master's Degree, Computer Science, 3.6
St. Peters Engineering College 1996 — 2000
Bachelor's Degree, Computer Science, 3.72
CareFirst BlueCross BlueShield May 1993 - Present
Skills
Business Analysis, SDLC, Requirements Analysis, Requirements Gathering, Visio, SQL, Risk Management, Insurance, Data Analysis, Business Intelligence, Analysis, Agile Methodologies
Education
Marshall University 2006 — 2008
Certificate, Computer Forensics
West Virginia State University 2000 — 2000
BA, Mathematics
North Carolina State University 1989 — 1991
Applied Mathematics
Marshall University 1986 — 1988
Mathematics Teacher Education
CareFirst BlueCross BlueShield 2002 - Present
Freelance Writer and Editor 1998 - Present
Maryland Transit Administration 1998 - 2002
Skills
Health Writing, News Writing, Grant Writing, Health Promotion, People Skills, Strategic Planning, Healthcare, Public Speaking, Social Media, Microsoft Office, Copy Editing, Research, Technical Writing, Teaching, Editing
Education
Morgan State University
English Language and Literature, General
CareFirst BlueCross BlueShield February 1996 - Present
M.D. Photography March 2002 - Present
CareFirst BlueCross BlueShield May 2014 - January 2015
Soundsations Entertainment April 1997 - September 2014
CareFirst BlueCross BlueShield 1996 - 2013
Skills
Editing, Insurance, Business Analysis, Strategic Planning, Public Speaking, Microsoft Office, Microsoft Excel, PowerPoint, Process Improvement, Microsoft Word, Outlook, Photoshop, Negotiation, Analysis, Research, English, Windows, Teaching, Supervising, Project Management, Photography, Program Management, Media Relations, Health Insurance
Education
Strayer University-Maryland 2005 — 2008
Master of Business Administration (M.B.A.), Marketing
Marshall University 1991 — 1994
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Greenup County High School
Greenup County High School
DSSP Consulting, Inc. January 2013 - Present
City of Baltimore June 2012 - December 2012
CareFirst BlueCross BlueShield April 2008 - June 2012
Skills
Sarbanes-Oxley Act, Financial Reporting, Auditing, Financial Accounting
Education
Morgan State University
Bachelor's degree, Finance, General
University of Maryland University College
Master's degree, Management and Accounting
CareFirst BlueCross BlueShield 2015 - Present
University of Maryland 2014 - 2015
University of Maryland 2014 - 2015
Management Systems International June 2014 - August 2014
Venture Philanthropy Partners September 2013 - June 2014
The Center for Philanthropy and Nonprofit Leadership September 2012 - May 2014
Ashoka May 2013 - August 2013
Share Our Strength April 2011 - July 2012
Congressional Hunger Center August 2009 - August 2010
AAMC October 2008 - July 2009
Skills
Data Analysis, Project Management, Business Strategy, Program Management, Policy Analysis, Public Policy, Community Outreach, Research, Program Evaluation, Statistics, Management Consulting
Education
University of Maryland - Robert H. Smith School of Business 2013 — 2015
Master of Business Administration (MBA), Consulting/ Social Value Creation
University of Maryland College Park 2012 — 2014
Master of Public Policy, International Development
Middlebury College 2008 — 2008
Spanish Language and Culture Studies
North Carolina Central University 2004 — 2008
BA, Political Science
Maryland Leadership Institute (PPIA) College
School for International Training
T. Rowe Price March 2005 - Present
Something To Gab About March 2001 - Present
CareFirst BlueCross BlueShield 2001 - March 2005
Education
Morgan State University
Gallery of History Inc July 2015 - Present
Textbroker International November 2013 - Present
CareFirst BlueCross BlueShield September 2014 - December 2014
University of Maryland August 2013 - June 2014
CVS Caremark Corporation June 2013 - October 2013
Rick Mirabito, Pennsylvania House Representative, 83rd District January 2013 - April 2013
Lycoming Writing Center December 2010 - April 2013
Aflac May 2012 - August 2012
Lycoming College Polling Institute October 2011 - January 2012
Broad Creek Memorial Scout Reservation May 2010 - December 2011
Skills
Writing, Tutoring, Phone Etiquette, Cash Handling, Store Management, Phone Sales, Data Entry, Non-profits, Editing, Cash Flow, Proofreading, Telemarketing, Research, Higher Education, Social Media, Community Outreach, Public Speaking, Teaching, PowerPoint, Microsoft Office, Facebook, Event Planning, Creative Writing, Microsoft Word, Social Networking, Microsoft Excel, Customer Service, Critical Thinking, Nonprofits, Outlook, Leadership, Copy Editing, Grammar, Spanish, Curriculum Development, Time Management, Literature, Data Analysis, Public Relations, Marketing, Program Development, Teamwork, Press Releases, Curriculum Design, Photoshop, Student Development, Student Affairs, SPSS, Event Management
Education
University of Maryland College Park 2013 — 2015
Master's Degree, Public Policy Analysis
Lycoming College 2009 — 2013
Bachelor of Arts (B.A.), English Literature, Political Science
Calvert Hall College High School 2005 — 2009
High School Diploma
CareFirst BlueCross BlueShield December 2014 - Present
Maxim Healthcare Services June 2009 - November 2014
Maxim Healthcare Services March 2008 - June 2009
John Deere Landscapes January 2006 - February 2008
Skills
Auditing, Compliance, Accounts Receivable, Medicaid
Education
Michigan State University 1999 — 2004
Bachelor of Arts, General Management
CareFirst BlueCross BlueShield September 2014 - Present
Adecco at CareFirst BlueCross BlueShield July 2013 - August 2014
Greater Baltimore Medical Center 1998 - 2000
MD Dept. of Health and Mental Hygiene, Medical Care Finance and Compliance Administration 1991 - 1998
Associated Catholic Charities, Our Daily Bread 1990 - 1991
Jesuit Volunteer Corps: Northwest 1987 - 1989
Skills
Public Speaking
Education
Loyola College in Maryland 1983 — 1987
Bachelor of Arts (BA) in 1987, English Language and Literature, General
Notre Dame Preparatory School 1979 — 1983
High School Diploma, College Preparatory School
CMS-Center for Medicare & Medicaid November 2012 - Present
CareFirst BlueCross BlueShield 1995 - 2011
Skills
Employee Benefits, Health Policy, Insurance, Health Insurance, SDLC, Strategic Planning, Program Management, Medicare, Medicaid, Managed Care, HIPAA, Disability Insurance, Customer Service, Healthcare, Management, Process Improvement
Education
Morgan State University 1973 — 1975
Business Administration and Management, General
CareFirst BlueCross BlueShield May 2013 - Present
CareFirst BlueCross BlueShield August 2009 - May 2013
MAMSI February 2002 - June 2004
MAMSI Inc October 1992 - February 2002
Skills
Microsoft Office, Managed Care, Healthcare, Insurance, Compliance, Documentation, Auditing, Health Insurance, Customer Service, HIPAA, Word, Process Improvement, PowerPoint, Excel, Analysis, Customer Relations, Physicians
Education
Montgomery College
Associate of Arts (A.A.), Theatre/Music
Software Resources of Maryland January 2000 - Present
CareFirst BlueCross BlueShield October 1995 - December 1999
MCI Telecommunications (WorldCom) January 1994 - October 1995
Support Services International, Inc April 1991 - November 1993
Skills
Quality Center
Education
Pace University-New York 1983 — 1988
Management Information Systems, General
Montgomery College
CareFirst BlueCross BlueShield April 2009 - Present
CareFirst BlueCross BlueShield July 1987 - 2008
Skills
Health Insurance
Education
Morgan State University
CareFirst BlueCross BlueShield 2007 - Present
CareFirst BlueCross BlueShield 2003 - 2007
CareFirst BlueCross BlueShield 2000 - 2003
Skills
Microsoft Office, Detailed Analysis, Decision Making Skills
Education
Montgomery College 1981 — 1985
Associate in Arts, Management/Marketing
CareFirst BlueCross BlueShield AVP Labor SalesCareFirst BCBS2006 - Present
Skills
Health Insurance, Managed Care, Account Management, Insurance, Employee Benefits
Education
Morgan State University 1973 — 1976
Master of Business Administration (MBA), Finance, General
University of Baltimore 1967 — 1972
Bachelor of Science (BS), Business Administration and Management, General
United BioSource Corporation December 2010 - Present
Merck May 2008 - September 2010
ICON plc May 2007 - 2008
Aetna January 2006 - March 2007
CareFirst BlueCross BlueShield January 1997 - June 2005
Skills
Drug safety scientist, General pediatric..., Pharmacovigilance, Pediatric ICU nursing, Pediatric home care..., Pediatrid nurse case..., Clinical Trials, Pediatric Utilization..., Pharmaceutical Industry, Microsoft Word, Customer Service, GCP, CRO, PowerPoint, Microsoft Excel, Microsoft Office
Education
Towson University 1992 — 1997
Master of health care administrationn, Health/Health Care Administration/Management
Mercy College 1982 — 1984
Bachelor of Science (BS), Community Health Services/Liaison/Counseling
CareFirst BlueCross BlueShield June 1989 - Present
Education
Morgan State University
Business Administration and Management, General
CareFirst BlueCross BlueShield August 2012 - Present
Department of Recreation - Montgomery County, Maryland May 2008 - August 2010
Skills
Microsoft Office, Microsoft Excel, Windows, PowerPoint, Microsoft Word, Photoshop, Customer Service
Education
Northern Virginia Community College 2009 — 2013
Montgomery College 2009 — 2012
Psychology
CareFirst BlueCross BlueShield October 2001 - Present
Education
Montgomery College 1969 — 1971
Associate of Arts, Dental Assisting
CareFirst BlueCross BlueShield October 2007 - Present
Service Benefit Plan Administrative Services Corporation October 2001 - October 2007
Education
The George Washington University - School of Business 2004 — 2008
Professional Certificate in Business Analysis, Business Analysis
Saint Leo University 2005 — 2006
Bachelor's Degree, Computer and Information Sciences and Support Services, A
Pueblo Community College 2000 — 2001
Certificate in e-Business Technology, e-Business Technology, A
Montgomery College 1977 — 1979
Continuing Education, Computer Science, B
Montgomery College 1969 — 1971
Associate's Degree, Dental Assisting/Assistant
CareFirst BlueCross BlueShield 2012 - Present
U.S. Department of Justice February 2010 - January 2011
US Marshals Service March 2009 - January 2010
Skills
Administrative..., Clerical Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Databases
Education
Montgomery College 2005 — 2011
Electrical, Electronics and Communications Engineering
Northwestern High school 2001 — 2004
Diploma
US Army Reserve February 2002 - Present
CareFirst BlueCross BlueShield June 2001 - June 2006
CareFirst BlueCross BlueShield November 1997 - June 2001
Education
Marshall University 2001 — 2012
Bachelor of Arts (BA), History
CareFirst BlueCross BlueShield July 2015 - Present
CareFirst BlueCross BlueShield August 2014 - July 2015
CareFirst BlueCross BlueShield June 2012 - August 2014
CareFirst BlueCross BlueShield June 2001 - June 2012
Kanawha County Schools August 1995 - June 2000
Skills
Analysis, Visio, Employee Training, Data Analysis, Quality Assurance, Process Improvement, Business Process, Training, Project Management, Software Documentation, Business Analytics, Change Management, Requirements Analysis, Business Requirements, Requirements Gathering, Insurance, Vendor Management
Education
Marshall University 1995 — 1997
Master's Degree, Molecular Biology
Marshall University 1992 — 1995
Bachelor's Degree, Biology/Biological Sciences, General
CareFirst BlueCross BlueShield July 2010 - Present
CareFirst BlueCross BlueShield September 2002 - July 2010
Education
West Virginia State University 1998 — 2002
Marshall University 1997 — 1998
CareFirst BlueCross BlueShield
Skills
Employee Benefits, Benefits Administration, Employee Relations, Onboarding, Talent Management, HRIS, Human Resources, Recruiting, Employee Engagement, New Hire Orientations
Education
Morgan State University 1976 — 1980
Bachelor of Arts (BA), Sociology
Block Vision, Inc. May 2012 - Present
CareFirst BlueCross BlueShield 2003 - 2011
CareFirst BlueCross BlueShield 1999 - 2003
CareFirst BlueCross BlueShield 1992 - 1999
Clinical Associates PA 1985 - 1992
Skills
Customer Service, Training, Healthcare Information..., EMR, Project Management, Provider Relations, Analyst, Team Leadership
Education
Baltimore County Community College 2011 — 2013
Certificate, Health Information Technology/ EMR Technician
Medix School 1984 — 1985
Certificate, Medical Assistant
Liberty Mutual Insurance December 2010 - Present
CareFirst BlueCross BlueShield January 2000 - August 2008
Skills
User Acceptance Testing, Test Planning, Quality Center, Software Quality..., Insurance, SDLC, Test Cases, Regression Testing, Test Automation, System Testing, Claim, QTP, Property & Casualty..., Testing
Education
Lynchburg College
Walden University
Currently Attending, Business Administration and Management, General