CareFirst BlueCross BlueShield
Industry: Company
DescriptionCEO: Brian D. Pieninck (1 Jul 2018–) Headquarters: Maryland, United States Executive vice president: Daniel Winn Chief medical officer: Daniel Winn Subsidiaries: CareFirst of Maryland, Inc., VPs: Meryl Burgin (EVP, General Counsel and Corporate Secretary),
CareFirst BlueCross BlueShield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CareFirst BlueCross BlueShield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CareFirst BlueCross BlueShield Salaries. You can even request information on how much does CareFirst BlueCross BlueShield pay if you want to. Learn about salaries, pros and cons of working for CareFirst BlueCross BlueShield directly from the past employees.
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2,124 CareFirst BlueCross BlueShield employees in database. Find out everything there's to know about CareFirst BlueCross BlueShield employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CareFirst BlueCross BlueShield Employees
xome April 2013 - Present
Altisource Portfolio Solutions SA October 2009 - March 2013
Centerline Capital Group January 2006 - October 2009
CareFirst BlueCross BlueShield 2002 - January 2006
KPMG US 1995 - 2002
Skills
Financial Accounting
Education
Penn State University 1991 — 1995
Bachelor of Science (BS), Accounting
nTech Solutions Inc. October 2013 - Present
Parks & People Foundation May 2013 - September 2013
CareFirst BlueCross BlueShield December 2012 - May 2013
CareFirst BlueCross BlueShield March 2012 - December 2012
Skills
Organizational..., Organizational..., Project Planning, Project Management, Software Development, Software Project..., Website Development, CA Clarity, SharePoint, PeopleSoft, People Skills, Oracle, HRIS, Event Planning, Corporate Events, Budget Forecasts, Budgets, Forecasting, Recruiting, Human Resources, Statistics, SPSS, Industrial Organization, HR Metrics, Metrics Reporting, Onboarding, Employee Wellness..., Associate Engagement, Employee Relations, Workforce Management, Workforce Planning, Workforce Development, Process Improvement, Program Coordination, Data Analysis, Human Factors, Management, Survey Design, Benefits Administration, Job Analysis, Program Management, New Hire Orientations, Employee Engagement, Analysis, Exit Surveys, Resume Writing, Leadership, Technical Recruiting, Internet Recruiting, Talent Acquisition
Education
University of Maryland Baltimore County 2011 — 2013
Masters of Professional Studies, Industrial and Organizational Psychology
Salisbury University 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Lash Group April 2015 - Present
G&G Outfitters December 2014 - April 2015
CareFirst BlueCross BlueShield June 2013 - June 2014
Kaiser Permanente November 2012 - January 2013
LivingSocial May 2012 - September 2012
Prince George's County Public Schools April 2009 - December 2011
Skills
Web Design, Fundraising, Nonprofits, Creative Writing, Brand Development, Community Outreach, Communication, Data Entry, Customer Service, Teaching
Education
University of Maryland College Park 2015 — 2017
Public Relations, Advertising, and Applied Communication
Prince George's Community College 2007 — 2011
Speech Communication and Rhetoric
Sherwin Williams August 2015 - Present
TTI Floor Care North America September 2012 - August 2015
Stanley Black & Decker , Inc. September 2006 - August 2012
CareFirst, BlueCross BlueShield February 2006 - September 2006
The Baltimore Sun February 2001 - February 2006
Nielsen Claritas October 1999 - February 2001
York Newspaper Company September 1997 - October 1999
Skills
Customer Insight, Market Research, Segmentation, Marketing Research, Competitive Analysis, Focus Groups, Consumer Behaviour, Marketing, Brand Management, Strategy, Qualitative Research, Advertising, Marketing Communications, Consumer Products, Consumer Insights, Observational Research, Consumer Behavior, Brand Development, Product Development, Packaging, Shopper Marketing, Quantitative Research, Cross-functional Team..., Market Mapping, Geomarketing, Direct Marketing, Advertising Research, Product Marketing, Go-to-market Strategy, Marketing Strategy, Market Analysis, Management, Forecasting
Education
Penn State University
Bachelor of Science (B.S.), Marketing
CareFirst BlueCross BlueShield May 2015 - Present
CareFirst BlueCross BlueShield January 2014 - Present
Mercy Medical Center, Baltimore, MD March 2013 - Present
Nordstrom Rack July 2012 - February 2014
Mercy Medical Center April 2013 - January 2014
Ameritox September 2012 - December 2012
MedAssurant January 2009 - August 2012
Chancellor & Associate May 2003 - November 2008
Skills
EMR, Medical Terminology, Healthcare, Data Entry, Medical Records, Healthcare Management, Administrative..., Nursing, ICD-9, Health Education, HIPAA, Medical Coding, Medical Billing, Healthcare Information..., Case Managment, Public Health, Cerner, Hospitals, Epic Systems, Patient Safety, Software Documentation, Data Analysis, CPT, Medicare, EHR, Cpr Certified
Education
Walden University 2010 — 2013
B.S, Health Studies
Eleanor Roosevelt High School 2003 — 2007
Prince George's Community College
CareFirst BlueCross BlueShield February 2015 - Present
CareFirst BlueCross BlueShield May 2013 - February 2015
CareFirst BlueCross BlueShield January 2011 - May 2013
CareFirst BlueCross BlueShield August 2008 - December 2010
CareFirst BlueCross BlueShield 2003 - July 2008
Skills
Databases, Data Governance, Technical Data Analysis, Data Mapping, Gap Analysis, Defect Identification, Defect Tracking, Business Analysis, Systems Analysis, Business Intelligence..., Requirements Gathering, Business Requirements, Requirements Analysis, SQL, Microsoft SQL Server, Quality Center, SDLC, Project Management, SharePoint, Data Warehousing, Testing
Education
Center Moriches High School
Seton Hall University
Computer Science
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration
CareFirst BlueCross BlueShield May 2014 - Present
Foot Locker October 2010 - May 2014
PHH Corporation June 2009 - July 2010
PHH Arval August 2006 - June 2009
Skills
Compensation Strategies, Pay Structures, Market Pricing, Job Analysis, Salary Review, Base Pay Administration, FLSA, PeopleSoft, Microsoft Excel, HRIS, Employee Database..., Human Resources, Global Human Resources..., Communication, SHRM, Microsoft Office, Lotus Notes, Oracle HR
Education
Penn State University 2001 — 2005
B.S., Business Administration, Economics
Society of Human Resource Management (SHRM) 2013 — 2013
Professional in Human Resources (PHR)
Villanova University 2013 — 2013
Certificate in Human Resources Management
Parchment Inc. February 2015 - Present
Forever Living Products September 2008 - February 2015
ViPS August 2007 - March 2008
Entheal LLC March 2001 - March 2008
G1440 November 2005 - February 2007
Register.com September 2004 - November 2005
CareFirst BlueCross BlueShield June 2003 - September 2003
Deutsche Bank / Alex Brown August 2002 - December 2002
Applied Minds August 2001 - January 2002
CareFirst BlueCross BlueShield October 2001 - December 2001
Skills
Java, Java Enterprise Edition, Linux, Docker, Git, JIRA, Bamboo, Confluence, Apache, JPA, REST, JBoss Application Server, EJB, Hibernate, Spring, Tomcat, JDBC, SQL, Weblogic, DB2, UML, Ant, Struts, PostgreSQL, Servlets, IntelliJ IDEA, Eclipse, JMS, Unix, Web Applications, Maven, JSP, JavaScript, PL/SQL, jQuery, HtmlUnit, JUnit, DBUnit, Continuous Integration, Refactoring, Software Engineering, Software Development, Websphere, Subversion, MySQL, Spring Framework
Education
Southern Oregon University 1992 — 1995
B.S., Physics
CareFirst BlueCross BlueShield (FEPOC) November 2014 - Present
CareFirst BlueCross BlueShield November 2014 - Present
The Health Management Academy January 2011 - November 2014
Woodlawn Stables 2012 - 2013
Hillcrest Training January 2008 - January 2011
Weber Shandwick 2010 - 2010
DeLaunay Communications, Inc. September 2006 - August 2008
Randall Public Relations 2008 - 2008
Skills
Social Media Marketing, Event Management, Process Improvement, Change Management, Editing, Strategic Planning, Healthcare, New Business Development, Microsoft Excel, Newsletters, Management, Event Planning, Program Management, Project Management, Leadership, Marketing
Education
Seattle University 2003 — 2006
BA, Communications
William Woods University 2001 — 2002
Equestrian Science
IMPAQ International, LLC 2013 - Present
Wholesome Wave Foundation 2013 - 2014
Wholesome Wave Foundation 2013 - 2014
CareFirst BlueCross BlueShield 2011 - 2013
Healthwise 2010 - 2011
Johns Hopkins HealthCare 2008 - 2010
Skills
ACA/ACO/PCMH Design &..., Strategic Initiative..., Start-ups, Financial Modeling, Population Health..., Program Development,..., Analytics & Informatics..., Complex Health System..., Quality Outcomes..., Value-Based Health Plan..., Quality Improvement &..., Health Plan Medical..., Clinical Practice..., Physician Behavior..., Health Promotion,..., Informatics, Business Analysis, PMP, Requirements Analysis, SDLC, PMO, Healthcare Management
Education
The Johns Hopkins University - Carey Business School 2006 — 2008
Master of Business Administration (MBA), Health/Health Care Administration/Management/Finance
Johns Hopkins Bloomberg School of Public Health 2006 — 2008
Master of Public Health (MPH), Healthcare Reform/Program Development/Design/Implementation/Epidemiology/Biostatistics
The University of New Mexico School of Medicine 2001 — 2005
Doctor of Medicine (MD), Medicine/Public Health/Research
Sarah Lawrence College 1996 — 2000
Bachelor of Arts (BA), Health Policy/Chemistry/Visual Arts
Social Security Administration August 2014 - Present
CareFirst BlueCross BlueShield May 2014 - Present
Hedwin Corporation September 2009 - May 2014
Catholic Charities of Baltimore January 2012 - December 2012
Ascend One June 2001 - September 2009
Skills
Customer Service, Microsoft Excel, Training, Research, Program Management, Management, Quality Assurance, Budgets, Analysis, Coaching, Software Documentation, Policy, Human Resources, Project Planning, Time Management, PowerPoint, Team Building, Leadership, Sales, Compliance
Education
University of Baltimore 2010 — 2012
Master of Science (M.S.), Human Services Administration: Healthcare Delivery Systems
University of Baltimore 2009 — 2010
Graduate Cerificate Business Fundamentals, Business Administration and Management, General
Sojourner-Douglass College 2005 — 2009
Bachelor of Arts (B.A.), Business Administration and Management
Mercy High School 1994 — 1998
CareFirst BlueCross BlueShield April 2012 - Present
SunTrust August 2008 - May 2012
Gemstone Consulting September 1999 - 2008
GTE Wireless July 1995 - May 1999
McGraw-Hill January 1995 - July 1995
EDS 1990 - 1995
CitiCorp Information Management Systems 1986 - 1988
CitiCorp Information Management Systems 1986 - 1988
Skills
Cross-functional Team..., Leadership, Risk Management, Vendor Management, Business Transformation, PMP, RFP, Programme Governance, Business Analysis, Program Management, Business Process..., Business Process, Management Consulting, Governance, CISSP, Six Sigma, Green Belt, ITIL v3 Foundations..., ITIL Certified, IT Service Management, ITIL, Strategic Planning, Telecommunications
Education
Boston University 2013 — 2015
Master of Science (MS), Business Continuity, Security, and Risk Management
Brandeis University 2013 — 2015
Master of Science (MS), Virtual Management
The George Washington University 1996 — 1996
Masters, Project Management
Simmons College 1980 — 1984
BA, Communications and Media
CareFirst BlueCross BlueShield May 2012 - Present
University of Maryland University College January 2012 - June 2012
CareFirst BlueCross BlueShield September 2011 - May 2012
CodeRyte April 2011 - September 2011
Coderyte Inc. August 2006 - April 2011
Global Science & Technology 2004 - 2005
FileNet 2002 - 2004
Skills
SDLC, Enterprise Architecture, Software Development, Unix, Java, Agile Methodologies, Perl, Architecture, Java Enterprise Edition, Business Intelligence, XML, Cloud Computing, Linux, Web Services, SQL, Software Engineering, Tomcat, Oracle, UML, Architectures, SOA, Software Project..., Requirements Analysis, Enterprise Software, Web Applications, Scrum, Solution Architecture, JavaScript, Databases, Microsoft SQL Server, Weblogic, MySQL, Subversion, Spring, Agile Project Management, Integration, AJAX, Software Design, Leadership, Apache, Programming, Web Development, WebLogic
Education
The Johns Hopkins University - Carey Business School 2005 — 2009
MBA, Management
University of Bridgeport 1997 — 1999
Masters, Computer Science
Saurashtra University 1991 — 1995
B.S., Power Electronics
CareFirst BlueCross BlueShield May 2006 - Present
CareFirst BlueCross BlueShield June 2005 - May 2006
CareFirst BlueCross BlueShield September 2002 - June 2005
Skills
Recruiting, PeopleSoft, Process Improvement, Interviews, Human Resources, Applicant Tracking..., Talent Acquisition, Management, SDLC, Hiring, Performance Management, Employee Relations, Program Management, College Recruiting, Personnel Management, Vendor Management, Screening, Employee Benefits, Onboarding, Resource Management, Talent Management, CRM, Technical Recruiting, Temporary Placement, Internet Recruiting, Benefits Negotiation
Education
Springfield College
Bachelor of Science, Physical Education
CareFirst BlueCross BlueShield October 2010 - Present
The TriZetto Group July 2005 - October 2010
BlueCross BlueShield of SC June 2003 - July 2005
Skills
HIPAA, SDLC, Healthcare Information..., Business Analysis, Requirements Analysis, Healthcare Industry, Trizetto, Visio, Healthcare, Vendor Management, Process Improvement, Health Insurance, Business Requirements, PMP, EDI, Requirements Gathering, PMO, Program Management, Agile Methodologies, Business Intelligence, Cross-functional Team..., IT Strategy, Integration, Software Documentation, Strategy, Software Project..., Business Process..., Business Process, SharePoint
Education
Regis University 2003 — 2005
Master of Science (M.S.), Computer Information Technologies
Regis University 1999 — 2002
Bachelor of Science (B.S.), Computer Info Technologies & Computer Networking
Onward® Education & Training May 2014 - Present
Cigna Health Insurance March 2014 - March 2014
CareFirst BlueCross BlueShield June 2013 - June 2013
DOD/ Department of the Army January 2011 - January 2012
Constellation Energy/Baltimore Gas and Electric (BGE) August 2010 - October 2010
Commonwealth of Pennsylvania May 2010 - July 2010
The National Archives April 2008 - October 2008
Premiere Elections November 2007 - April 2008
The National Archives November 2006 - June 2007
St. Joseph's Hospital and Medical Center April 2006 - July 2006
Skills
Instructional Design, Coaching, Training, Training Delivery, Executive Coaching, E-Learning, Workshop Facilitation, Management Development, Leadership Development, Personal Development, Adult Education, Career Development, Organizational..., Employee Training, Staff Development, Career Counseling, Instructor-led Training, Organizational..., Performance Management, Instructional, Change Management, MBTI, DiSC, Business Analysis, Technical Writing, Needs Analysis/Surveys, SDLC, Platform Skills/Public..., Succession Planning, Call Centers, Customer Service, Captivate, ADDIE, Sales, Marketing, Vendor Management, Staff Supervision, Storyboarding, Script-writing, Human Capital, Business Process..., Seminars, Workshops, Staff Recruitment, System Testing, Government, Corporate Communications, Healthcare, ISD, CBT
Education
The Johns Hopkins University 1995 — 1996
Master of Applied Science (MS-ABS), Training and Organizational Development
The Community College of Baltimore County 1992 — 1993
Associate of Science (A.S.), Marketing
The Community College of Baltimore County 1992 — 1993
Associate of Arts (A.A.), Marketing Management
Shenandoah University 1977 — 1981
Bachelor of Music Education (BMEd), Music Education (Flute, Piccolo, Piano)
CareFirst BlueCross BlueShield August 2014 - February 2015
CareFirst BlueCross BlueShield January 2014 - August 2014
Partners HealthCare August 2012 - April 2014
Jesuit Volunteer Corps August 2011 - August 2012
Arts and Business Council of Rhode Island May 2010 - August 2010
EMC Corporation May 2010 - August 2010
EMC Corporation May 2009 - August 2009
Skills
Fundraising, Nonprofits, Marketing, Social Media, Leadership, PowerPoint, Community Outreach, Microsoft Office, Public Speaking, Customer Service, Event Planning, Non-profits, Marketing Communications, Microsoft Excel, Outlook, Employee Relations, Event Management, Blogging, Accounts Payable, PeopleSoft, Customer Support, Training, SAS, Healthcare Industry, Business Administration, Population Health, Economics, Public Health, Communication, Non-profit Fund..., PeopleSoft Financial, Oracle CRM, Materials Management, Client Services, Non-profit..., Non-profit Volunteer, Volunteering, Social Services, Refugee Resettlement, Audio Editing
Education
Loyola University Maryland 2013 — 2014
Master of Business Administration (MBA)
Providence College 2007 — 2011
Bachelor of Arts, Business Economics
Maryland Lottery and Gaming Control Agency August 2014 - Present
Horseshoe Casino Baltimore May 2014 - July 2014
Maryland Live Casino November 2012 - May 2014
Transamerica September 2009 - September 2012
Champion Realty, Inc. July 2004 - December 2009
Gateway Health Services, Inc. November 2002 - July 2004
CareFirst BlueCross BlueShield October 1990 - July 1998
Blue Cross Blue Shield, National Capital Area May 1983 - October 1990
Education
University of Maryland University College
Bachelor's degree, Business Management, HRM-Labor Relations
LOMA (Life Office Management Association) 2012 — 2012
Life Insurance
Prince George's Community College
Associate of Arts (A.A.), Dental Assisting/Assistant
CareFirst BlueCross BlueShield June 2007 - Present
JPMorgan Chase 2002 - 2007
Skills
SDLC, PMO, PMP, Program Management, Project Portfolio..., Governance, Requirements Analysis, IT Strategy, Software Development, Visio, Agile Project Management, Integration, Vendor Management, Software Project..., Project Management, Business Analysis, Process Improvement, Business Process..., Management, Requirements Gathering
Education
Spelman College 1998 — 2002
Bachelor of Science (BS), Computer Science
CareFirst BlueCross BlueShield November 2013 - Present
TISTA Science and Technology Corporation February 2013 - October 2013
NTELX June 2010 - July 2012
Rochester Institute of Technology June 2008 - January 2010
Skills
Software Development, Java, Data Analysis, Business Intelligence, Data Warehousing, ETL, Linux, SQL, HTML, C++, Business Analysis, Requirements Analysis, Software Project..., Python, SharePoint, Integration, Oracle, MySQL, Software Engineering, JavaScript, C, Research, Agile Methodologies
Education
Rochester Institute of Technology 2005 — 2010
Bachelors of Science, Computer Science
University of New Orleans 2004 — 2005
CompSci, History
CareFirst BlueCross BlueShield November 2013 - Present
Thomas Financial Services August 2010 - 2013
Skills
Insurance, Disability Insurance, Employee Benefits, Health Insurance, 401k, Fixed Annuities, Term Life Insurance, Life Insurance, Health Savings Accounts, Small Business, Estate Planning, Retirement Planning, Strategic Financial..., Financial Planning, Universal Life, Long-term Care, New Business Development, Marketing, Customer Service
Education
Purdue University 1990 — 1994
BS
University of Bridgeport
IBM August 2014 - Present
Sanders\Wingo November 2012 - August 2014
PepsiCo June 2009 - November 2012
PepsiCo June 2009 - June 2010
PepsiCo May 2008 - August 2008
BMW of North America, LLC 2004 - 2007
BMW of North America, LLC 2001 - 2004
BMW of North America, LLC May 2000 - August 2000
CareFirst BlueCross BlueShield May 1999 - August 1999
Skills
Integrated Marketing, Competitive Analysis, Marketing Strategy, Cross-functional Team..., Market Research, Email Marketing, Strategy, Advertising, Marketing, Customer Insight, Forecasting, Management, Event Management
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2009
Master of Business Administration (MBA), Marketing and Strategy
Spelman College 1997 — 2001
Bachelor of Arts (BA), Sociology and Marketing
Cynacon/Ocusoft, Inc December 2014 - Present
Vocus June 2014 - June 2014
Salisbury University's Sales Club May 2013 - May 2014
CareFirst BlueCross BlueShield May 2013 - August 2013
Salisbury University's Sales Club January 2013 - May 2013
Macky's Bayside Bar & Grille April 2012 - October 2012
Macky's Bayside Bar & Grille April 2011 - October 2011
Skills
Microsoft Office, Social Networking, Facebook, Exceptionally Organized, Easy to Talk to, Time Management, Sales, Customer Service, Leadership, Fundraising, Account Management, Team Leadership, Teamwork, Marketing, Public Speaking, Business Development
Education
Salisbury University 2010 — 2014
Marketing and Information Systems
CareFirst BlueCross BlueShield December 2013 - Present
Shore Bank / Bank of Hampton Roads / Gateway Bank January 2013 - October 2013
The National Bank of Cambridge July 2010 - November 2012
PNC Bank 2007 - 2010
Mercantile Peninsula Bank 2000 - 2007
The Bank of Fruitland 1992 - 2000
Second National Federal Savings Bank 1992 - 1992
Second National Federal Savings Bank 1987 - 1992
Skills
Banking, Sales&Marketing, Community Initiatives, Commercial Banking, Management, Leadership, Strategic Planning, Performance Management, Small Business Lending, Commercial Lending, Loans, Marketing, Business Development, Small Business, Credit, Financial Management..., Finance, Budgets, Marketing Strategy, Cash Management, Real Estate, Analysis, Sales, Training, Risk Management, Accounting, Portfolio Management, Credit Analysis, Executive Management, Sales Operations, Key Account Management, Health Insurance, Major Account...
Education
Wilmington University
Masters, Business Administration
Salisbury University - Perdue School of Business
Bachelor of Science, Accounting
Advanced School of Bank Management
Maryland Bankers Association
School of Bank Marketing and Management 1997 — 1999
American Bankers Association/Bank Marketing Association
CareFirst BlueCross BlueShield March 2013 - Present
Multivision Inc February 2010 - March 2013
HCL Technologies June 2004 - January 2010
Skills
Struts, Java Enterprise Edition, JSP, Spring, Spring Framework, Hibernate, Servlets, JMS, jQuery, Jenkins, Maven, Sonar, Continuous Integration, Junit, TestNG, Mockito, PowerMock, SDLC, Requirements Analysis, Agile Methodologies, Software Project..., SQL, SOA, Projec, Project Coordination
Education
Pondicherry University 2000 — 2004
Bachelor of Technology (B.Tech.), Information Technology, Distinction
Wellero May 2013 - Present
PeaceHealth April 2011 - April 2013
The Regence Group January 2006 - March 2011
CareFirst BlueCross BlueShield September 2003 - December 2006
Practice Management Partners September 2002 - August 2003
Anderson Consulting Services Inc. January 2000 - January 2001
Mid-Manhattan Medical Associates January 1998 - January 2000
Medcon Financial Services January 1996 - January 1998
Skills
CERTIFIED PROJECT..., Project Management, Account Management, Program Management, Software Documentation, Start-ups, Leadership, Business Analysis, HIPAA, SDLC, Business Process..., Healthcare, IT Management, Community Development, Marketing, Salesforce.com, Sales, Legal Issues, Product Development, Mobile Applications, Employee Wellness..., Analysis, Cross-functional Team..., PMO, Visio
Education
University of Baltimore 2004 — 2006
M.B.A Candidate
Seton Hall University 1999 — 2000
Graduate Studies in Health Care Administration (Certificate Program)
Richard Stockton College of New Jersey 1992 — 1996
Bachelor of Science in Health Care Administration
Florida Center for Recovery July 2014 - Present
Sinai Hospital Baltimore January 2014 - April 2014
Advanta Government Solutions April 2012 - January 2014
CareFirst BlueCross BlueShield June 2009 - November 2011
Sinai Hospital of Baltimore August 2008 - October 2009
Martin Memorial Health Systems September 2006 - July 2008
Cooper University Hospital May 2003 - August 2006
Skills
Microsoft Office, Excel, Lotus Notes, Palliative Care, Discharge Planning, Case Management, Nursing, Nurses, Inpatient, Surgery, Hospitals, Clinical, Healthcare, Insurance, Health, Disease Management, Public Health, Utilization Management, Case Managment, Clinical Research, Health Promotion, Home Care, Informatics, Managed Care, Patient Advocacy, Medicine, Acute Care, Medical/Surgical, Medicare, Patient Education, ACLS, Patient Safety, Healthcare Management, IV, Nursing Education, Cpr Certified, HIPAA, EMR, EHR, Medication..., Medical Terminology, EKG, Medical Records, Medical Case Management, Phlebotomy, Medicaid, Utilization Review, Cerner, Nursing Management, ICD-9
Education
Rowan College at Gloucester County 2002 — 2004
Associate RN, Nursing
Gateway Regional High School 1979 — 1984
Diploma, College prep
Golden & Cohen, LLC January 2015 - Present
CareFirst BlueCross BlueShield January 2013 - July 2014
CareFirst BlueCross BlueShield January 2011 - December 2012
CareFirst BlueCross BlueShield September 2008 - February 2011
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Medicare, Brokers, Disability Insurance, Underwriting, Health Savings Accounts, Account Management, Benefits Administration, Life Insurance, Medicare Part D, HMO, Strategic Planning, Management, Claim, Sales, Customer Service, Healthcare, Term Life Insurance, Leadership, Commercial Insurance, Marketing, Health Care Reform
Education
Saint Vincent College
Business Marketing
OPMpros.com June 2015 - Present
buySAFE, Inc September 2007 - May 2015
buySAFE, Inc. September 2007 - May 2015
ProjectManagement.com January 2007 - August 2007
MicroStrategy, Inc December 2003 - January 2007
CareFirst BlueCross BlueShield February 1999 - December 2003
Skills
E-commerce, Account Management, Strategic Planning, Analytics, Solution Selling, Business Intelligence, Contract Negotiations, Customer Acquisition, Customer Relations, Key Account Management, Customer Retention, A/B testing, Customer Experience..., Long-term Customer..., Sales, Direct Sales, Marketing, Salesforce.com, Start-ups, Marketing Strategy, Lead Generation, Enterprise Software, Management, Contract Negotiation, SaaS, Strategic Partnerships, Sales Management, Program Management
Education
Radford University 1993 — 1998
Bachelor of Science (B.S.), English & African-American Studies
Oakton 1990 — 1993
CareFirst BlueCross BlueShield September 2014 - Present
Merck Sharp & Dohme March 2004 - August 2014
Bayer 1997 - 2004
Lippincott Williams and Wilkins 1992 - 1997
Williams & Wilkins (MedDeck) 1991 - 1992
Skills
Pharmaceutical Sales, Cardiology, Sales Effectiveness, Pulmonology, Urology, Market Planning, Pharmaceutical Industry, Endocrinology, Diabetes, Neurology, Respiratory sales, Advertising Sales, Antibacterial, Asthma, Market Analysis, Managed Care, Product Launch, Internal Medicine, Primary Care, Family Medicine, Allergy, Healthcare, Management, Sales
Education
The Johns Hopkins University - Carey Business School 1987 — 1989
M.A.S, Marketing
Skidmore College 1983 — 1987
B.S, Business
Maxim Healthcare Services February 2011 - Present
CareFirst BlueCross BlueShield August 2009 - February 2011
Amerigroup Corporation July 2006 - July 2009
Skills
Medicare, Medical Terminology, ICD-9, HIPAA, Revenue Cycle, Utilization Management, Insurance, Hospitals, Claim, Policy, CPT, Workers Compensation, Management, Medicine, Call Centers, Research, HCPCS, Medicaid, Managed Care, Medical Compliance, Home Care, Healthcare, Quality Assurance, Provider Relations, Health Policy, Credentialing, EHR, Meditech, Healthcare Reimbursement, Healthcare Information..., HMO, EMR, Health Information..., Long-term Care, PPO, Analysis, Healthcare Consulting, Medical Billing, Medical Coding, Quality Improvement, Strategy, Healthcare Industry, Health Care Compliance, Legal Compliance, Compliance Regulations, Medicare/Medicaid..., Health Insurance, Training, ICD-10
Education
University of Maryland University College 2008 — 2010
Master's degree, Health/Health Care Administration/Management
University of Maryland University College 2003 — 2006
Bachelor of Science (BS), Finance, General
San Diego State University-California State University 1995 — 1999
Bachelor's degree, Microbiology, General
CareFirst BlueCross BlueShield February 2015 - Present
Self Employed Musician 1998 - Present
Prince George's Community College: Laurel College Center May 2006 - February 2015
Cheverly Swim & Racquet May 2005 - September 2007
Prince George's Community College 2001 - 2003
Skills
Active Directory, Microsoft Office, Software Installation, HTML, OS X, Windows 7, Troubleshooting, System Administration, Teaching
Education
University of Maryland College Park 2002 — 2003
Computer Science
Prince George's Community College 1999 — 2001
Computer Science
Healthbridge Transitional Care/HUMANA AT HOME July 2015 - Present
MB Senior Solutions July 2014 - December 2014
CareFirst BlueCross BlueShield April 2012 - November 2012
CaraVita HomeCare January 2007 - September 2011
Visiting Nurse Health System July 1999 - December 2007
McKesson Provider Technologies May 1998 - June 1999
CareCentric June 1997 - May 1998
Franciscian Medical Center November 1991 - May 1997
Skills
Account Management, Healthcare, Managed Care, Behavioral Health, Healthcare Information..., Healthcare Management, Leadership, Medicare, Health Care Systems, Home Care, Patient Advocacy, Clinical Research, Medicaid, Elder Care, Long-term Care, Hospitals, Nursing, Management, Case Managment, Medicine, Palliative Care, Physician Relations, Healthcare Consulting, Utilization Management, Physicians, Disease Management, EMR, HIPAA, Wound Care, Healthcare Industry, Acute Care, Case Management
Education
Medical-Legal Consulting Institute 1996 — 1997
Legal Nurse Consultant, Medical, Law
Sinclair Community College 1995 — 1996
Communications
Wright State University 1982 — 1986
R.N., Nursing
CareFirst BlueCross BlueShield January 2007 - Present
Bank of America January 1997 - January 2007
American Express January 1991 - January 1997
IBM January 1987 - January 1991
Scottsdale Community College January 1987 - December 1987
Texas Instruments January 1984 - January 1987
United States Air Force January 1975 - August 1979
Skills
Enterprise Architecture, Integration Architecture, Solution Architecture, System Architecture, SOA, Middleware, Integration, Software Development, Technical Leadership, Application Development, Solutions Development, IT Strategy, Program Management, Application Performance..., Software Design, Systems Analysis, System Deployment, Strategic Planning, Cross-functional Team..., Web Services, Web Interface Design, Process Engineering, Cloud Computing, Databases, Data Analysis, Data Modeling, Unix, TCP/IP, EAI, J2EE, HIPAA, EDI, Java, C++, C, JavaScript, TIBCO, TOGAF, HTML, LDAP, CMMI, IT Governance, Agile Methodologies, Change Management, Technical Writing, IT Security Operations, Design Patterns, Enterprise Software, Managed File Transfer, Software Procurement
Education
The University of Texas at San Antonio 1975 — 1983
BS, Mathematics/Computer Science/System Design
San Antonio College 1979 — 1980
Mathematics, Computer Science and Systems Design
CareFirst BlueCross BlueShield December 2012 - Present
OST, Inc. January 2011 - December 2012
Parrot Bay Interactive June 2006 - January 2011
Nutrisystem April 2010 - August 2010
Marriott International October 2009 - April 2010
IQ Solutions January 2009 - April 2009
Wyeth Pharmaceuticals August 2007 - April 2008
Inphonic / Simplexity June 2006 - November 2006
GSI Commerce May 2005 - May 2006
UWSEPA March 2004 - April 2005
Skills
Project Management, Business Analysis, Software Development, Product Management, Software Development..., Web Technologies, Offshore Management, SDLC, E-commerce, Agile Methodologies, Process Improvement, Scrum, Vendor Management, Software Project..., Requirements Analysis, Visio, Project Planning, Agile Project Management, User Experience, SQL, Access, Cross-functional Team..., Team Building, Consulting, Oracle, Microsoft SQL Server, Team Leadership, Change Management, XML, HTML, Unix, Software Documentation, Management, Analysis, Leadership, Enterprise Software, Testing, CRM, Telecommunications, PMO, Training, Web Applications, Web Development, Business Process..., Requirements Gathering, IT Strategy, Business Process
Education
Temple University - Fox School of Business and Management 1984 — 1988
BBA, Accounting
Southern University and Agricultural and Mechanical College at Baton Rouge 1979 — 1984
Business:Accounting
University of Phoenix 2004 — 2006
MBA, Technology Management
Valley Forge Military Academy 1974 — 1976
Valley Forge Military Academy & College 1974 — 1976
Military Science
Central High School of Philadelphia
College/University Preparatory and Advanced High School/Secondary Diploma Program
The Home Depot August 2012 - Present
The Home Depot January 2010 - August 2012
Silverpop July 2009 - January 2010
CareFirst BlueCross BlueShield January 2009 - July 2009
nLeague January 2009 - June 2009
Harland Clarke June 2003 - January 2009
Skills
Service Now, ITIL, Project Management, Quality Center, Software Project..., Scrum, Service-now, Service watch, Microsoft Office, HP Service Manager, C++, Change Management, Service Catalog, Quality Assurance, LoadRunner, Performance Monitoring, Systems Monitoring, Infrastructure Projects, Operations Management, Incident Management, Software Quality..., Asset Management, Airwatch, Mobile Software, Team Leadership, Leadership Mentoring, JavaScript, SQL Server, ClearCase, JIRA, QTP, visio, Process Engineering, Process Improvement, Performance Tuning, Release Management, Unix, Resource Management, Requirements Gathering, Leadership
Education
Saint Joseph's University 2000 — 2002
Masters, Computer Science
University of Madras 1996 — 2000
BS, Computer Science
ALLIED MISSION GROUP July 2015 - Present
Array Information Technology, Inc November 2013 - July 2015
CareFirst BlueCross BlueShield November 2012 - November 2013
CSC June 2012 - November 2012
Abacus Technology 2009 - 2012
Lockheed Martin February 2008 - May 2009
Keane 2006 - March 2008
EDS 2001 - 2006
eSylvan 2001 - 2002
Verizon 1993 - 2000
Skills
Program Management, Business Acumen, CRM, User Experience Design, Common Sense, PMP, Knowledge Management, Thought Leadership, Enterprise Architecture, PMO, Architecture, Integration, Requirements Analysis, SDLC, Vendor Management, Project Portfolio..., Business Process..., Software Project..., IT Strategy, Management Consulting, Consulting, Strategic Planning, Cross-functional Team..., Healthcare Management, SharePoint, Enterprise Software, Training, Governance, Information Technology, Project Management, Management, Security, Analysis, Proposal Writing, Telecommunications, Business Transformation, Professional Services, Innovation Consulting, Strategic Data Analysis, Data Visualization, Team Building, IT Management, Business Process..., Business Strategy, Resource Management, Business Process, Business Intelligence, Business Analysis, Cloud Computing, Architectures
Education
The George Washington University
MSc, Program Management
Rutgers University-New Brunswick
MS Cert, Front Line Leadership
AU
BS, Architecture
AU
BS, Design/Communications
University of Michigan
IBM July 2014 - Present
IBM June 2012 - July 2014
IBM June 2010 - June 2012
IBM June 2007 - June 2010
EMC October 1996 - June 2007
Rite Aid November 1991 - June 1996
Verizon 1996 - 1996
CareFirst BlueCross BlueShield September 1980 - November 1991
Skills
z/OS, Technical Consultant, Data Migration, Disaster Recovery, Remote Data Replication, Enterprise Architecture, Symmetrix, IT Pre-Sales Support, IT Service Management, TDMF, SMS, DFHSM, FDRPAS, Storage Administration, Business Resiliency, JCL, Data Center Relocation, Engagement Management, Project Management, Storage Performance..., Tape Management, SMP/E, zDMF, Solution Architecture, Enterprise Storage..., Technical Support, SAN, IT Training Instructor
Education
University of Maryland University College 1983 — 1983
non-degree, Advanced COBOL Programming
Prince George's Community College 1980 — 1982
Computer Programming, Computer Science
Towson University 1974 — 1980
Bachelors of Science, Education, 3.38
IBM July 2004 - February 2015
U.S. Office of Personnel Management (OPM) November 2014 - January 2015
Deepwater Horizon Support Services, Inc. January 2014 - October 2014
Wellpoint Anthem April 2013 - November 2013
County of Los Angeles, CEO BRANCH July 2012 - October 2012
University of California Office of the President January 2010 - July 2012
University of California Office of the President March 2007 - January 2010
Kenetics Concepts Inc December 2007 - March 2008
Geisinger Health System September 2007 - December 2007
CareFirst BlueCross BlueShield March 2007 - August 2007
Skills
Management Consulting, Risk Management, Business Intelligence, Business Process..., Software Development, Analysis, Data Warehousing, Management, SDLC, Business Strategy, Software Documentation, Quality Assurance, Business Process, Enterprise Software, Business Analysis, IT Strategy, Software Project..., Requirements Analysis, Program Management, PMO, Project Portfolio..., Integration, CRM, Process Improvement, Solution Architecture, Requirements Gathering, Information Technology, Project Management
Education
Pepperdine University 2000 — 2002
MBA, Business Managment
University of California, Irvine 1992 — 1997
BS, Biological Sciences
WellPoint January 2014 - December 2014
CareFirst BlueCross BlueShield June 2013 - December 2013
Magellan Health Services March 2011 - August 2012
Mohegan Sun January 2008 - July 2010
Renterprise Property Network LLC April 2006 - January 2008
United Health Care April 1995 - April 2006
Skills
Project Management, Web Application Design, Business Analysis, Property Management, Vendor Management, Real Estate Investor, Real Estate, Enterprise Software, Software Documentation, Management, Consulting, Business Intelligence, PMP, Agile Methodologies, Analysis, Leadership, SDLC, Requirements Analysis, Software Project..., Visio, Team Leadership, Process Improvement
Education
University of Connecticut 1988 — 1992
BS, Finance
Sacred Heart University
MBA, Healthcare Information Systems
CareFirst BlueCross BlueShield October 1997 - Present
Skills
Desktop Administration, MS Project, LAN-WAN, SAN, TSM Administration, SharePoint, Enterprise Architecture, Business Analysis, Websphere, Active Directory
Education
Queensborough Community College 1987 — 1989
Milford Mill Senior High 1984 — 1987
High School Diploma
ICF International 2012 - Present
Ironworks Consulting 2010 - 2012
General Dynamics Information Technology 2008 - 2010
CareFirst BlueCross BlueShield 2001 - 2007
Skills
Program Management, Business Analysis, Process Improvement, Cross-functional Team..., Project Management, Management Consulting, SDLC, Healthcare, Quality Assurance, Software Documentation, Leadership, Management, Change Management, MS Project, Insurance, PMP, Operations Management, Business Intelligence, Business Process, Strategic Planning, Data Analysis, Security, Budgets, PMO, Requirements Analysis, Requirements Gathering, SharePoint, Governance, Risk Management, Software Development, Testing, Training, Government, Customer Service, Contract Management, Business Process..., Vendor Management, Integration, IT Strategy, Project Portfolio..., Analysis, Software Project..., Strategy, IT Management, Project Planning, Process Engineering, Heathcare Information..., Population Health..., Accountable Care, Business Relationship...
Education
Radford University - College of Business and Economics
BS, Business Administration
Celgene November 2012 - April 2013
Lingraphica April 2011 - October 2012
Career Education Corporation February 2007 - July 2010
CVS Caremark Corporation January 2008 - March 2010
CareFirst BlueCross BlueShield August 2004 - January 2007
Harrington, Righter & Parsons 1990 - 1993
Skills
Microsoft Office, Benefits Administration, Microsoft Excel, Outlook, Human Resources, PowerPoint, Employee Relations, Leadership Development, Data Entry, Microsoft Word, Training, Leadership, Administrative..., Public Speaking, Strategic Planning, Coaching, System Administration, Teamwork, Insurance, Sales
Education
Shaw University 1986 — 1990
Bachelor's Degree, Biology
Orange High School 1981 — 1985
High School Diploma, General Studies
CareFirst BlueCross BlueShield April 2014 - August 2015
Temes & Co June 2013 - April 2015
A&A global industries May 2012 - May 2013
substance151 February 2012 - May 2012
Skills
Layout, Mac, Flash, After Effects, Posters, Graphics, Digital Photography, Art, Digital Illustration, Windows, Painting, Brochures, Packaging, Concept Development, Brand Development, Corporate Identity, Creative Direction, Graphic Design, Illustrator, Photoshop, InDesign, Web Design, Logo Design, User Interface Design, Typography, Adobe Creative Suite, User Experience, Interaction Design, Dreamweaver, Illustration, Motion Graphics, CSS
Education
Savannah College of Art and Design 2013 — 2016
Master of Fine Arts (MFA), Interactive design and game development
Towson University 2008 — 2012
Bachelor of Fine Arts (BFA), Art and Design -Graphic Design
Clutch Group June 2015 - Present
CareFirst BlueCross BlueShield February 2012 - Present
CareFirst BlueCross BlueShield January 2008 - June 2012
Logikwerx, Inc January 2006 - January 2011
CareFirst BlueCross BlueShield May 2006 - January 2008
Prince George's Community College August 1999 - May 2006
Prince George's Community College January 1997 - January 1999
Blue Cross Blue Shield of the National Capital Area January 1997 - January 1999
Blue Cross Blue Shield January 1996 - January 1997
Prince George's Community College January 1996 - January 1996
Skills
Virtualization, VMware, VMware Infrastructure, Process Automation, Solution Architecture, IT Operations, Windows Server, Active Directory, System Administration, Microsoft Exchange, Disaster Recovery, Servers, ITIL, Security, Technical Support, Citrix, Networking, DNS, Firewalls, Hardware, Operating Systems, Linux, VMware Certified..., Enterprise Architecture, Data Center, Cloud Computing
Education
University of Maryland University College 2004 — 2006
Prince George's Community College 1996 — 2003
AAS, Computer Information Systems; Computer Specialist
Centers for Medicare & Medicaid Services May 2013 - Present
CareFirst BlueCross BlueShield November 2012 - May 2013
University of Maryland Medical Center 1996 - 2012
Skills
Critical Care, Healthcare Management, Team Leadership, Policy Review, Quality Improvement, Data Analysis
Education
Walden University 2006 — 2008
Master of Science (MS), Nursing Management and Leadership
University of Maryland Baltimore 2001 — 2003
Bachelor's degree, Nursing Practice
Prince George's Community College 1993 — 1995
Associate of Science (A.S.), Nursing Education
MetroWest Medical Center July 2015 - Present
MCMC LLC April 2014 - Present
Masspro May 2013 - April 2014
HMS April 2011 - May 2013
MCMC May 2006 - April 2011
Unicare April 2002 - April 2006
Inova Health System November 2000 - March 2002
CareFirst BlueCross BlueShield June 1998 - October 2000
Georgetown University Hospital October 1996 - May 1998
Massachusetts General Hospital July 1990 - August 1996
Skills
Utilization Management, HIPAA, Health Insurance, ICD-9, CPT, Healthcare Industry, Medicaid, Medicare, Quality Improvement, Utilization Review, Healthcare, Managed Care, Nursing, Customer Service, Hospitals, Inpatient, Acute Care
Education
Saint Anselm College 1986 — 1990
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Intrench LLC 2015 - Present
Oxford Solutions, LLC 2013 - 2015
NASA Goddard Space Flight Center 2007 - 2013
Nielsen / Arbitron 2003 - 2007
CareFirst BlueCross BlueShield 2002 - 2003
AT&T / USi 1999 - 2002
DELL / JJWILD 1997 - 1999
Education
Rowan University
B.S., Biology
Troy University
Master of Science (M.S.), Business Administration and Management, General
United States Naval Academy
University of Maryland University College
B.S., Information Systems
Woodstown High School
General
CareFirst BlueCross BlueShield May 2014 - Present
Aetna, INC. March 2002 - August 2004
Skills
Microsoft SQL Server, Health Insurance, Insurance, Data Analysis, Business Analysis
Education
Rensselaer Polytechnic Institute 2000 — 2001
MS, Applied mathematics
1992 — 1997
BS, Mathematics
CareFirst BlueCross BlueShield March 1997 - Present
Skills
Health Insurance, Insurance, Claim, Claim Investigation, Risk Management, Medicare, Commercial Insurance, Legal Writing, Workers Compensation, Legal Liability, Process Improvement, Public Speaking, Customer Service, HIPAA, Microsoft Office, Social Media, Training, Leadership, General Insurance, Nonprofits, Property & Casualty..., Team Building, Underwriting, Claims Resolution, Liability, Microsoft Excel, Claims Handling, Claims Management, Event Planning, Outlook, Employee Benefits, Medicaid, Management
Education
Sojourner-Douglass College 2008 — 2014
edmondson westside high 1986 — 1990
high school diploma, Cosmetology/Cosmetologist, General
Rognel Heights 1977 — 1982
Rognel Heights
Rognel Heights
Rognel Heights
Rognel Heights
Rognel Heights
CareFirst BlueCross BlueShield June 2015 - Present
Self October 2012 - Present
CareFirst BlueCross BlueShield June 2014 - May 2015
Elaut USA, Inc. June 2011 - July 2014
Skills
Adobe Creative Suite, Blogging, Editing, Final Cut Pro, Graphic Design, HTML, Illustration, Videography, Illustrator, InDesign, Journalism, New Media, Photography, Photoshop, Social Media, Writing, Video Production, Media Relations, Mac, Video, Multimedia, Video Editing, Creative Writing
Education
Towson University 2012 — 2014
Bachelor's Degree, Journalism & New Media/Electronic Media & Film
Prince George's Community College 2008 — 2011
Mass Communication/Media Studies
CareFirst BlueCross BlueShield December 2013 - Present
UnitedHealthcare February 2011 - December 2013
Paychex May 2010 - February 2011
Priority Insurance Group September 2004 - May 2010
UGA October 2002 - September 2004
UGA September 2001 - October 2002
Merrill Lynch January 2000 - May 2001
Skills
Health Insurance, Benefits, Customer Relations, Sales Management, Healthcare, Team Leadership, Term Life Insurance, Employee Benefits, Customer Service, Insurance, Health Savings Accounts, Life Insurance, Long-term Care, Sales, Strategy, Leadership, Training, CRM
Education
Salisbury University - Perdue School of Business 1997 — 2001
Business, Finance
CareFirst BlueCross BlueShield August 2015 - Present
National Association of Credit Management July 2008 - August 2015
B'More Creatives August 2010 - December 2014
Art with Heart June 2003 - August 2012
Solnet, LLC. April 2006 - July 2008
Monotype October 2004 - March 2006
Skills
Web Design, Web Development, Web Services, Website Maintenance, Web Analytics, Email Design, Email Marketing, Logo Design, Joomla, Content Management, Web Content Management, Dreamweaver, HTML, CSS, Posters, Business Cards, Brochures, Print Collateral Design, Newsletters, Print ads, Flash, Social Media Integration, Search engine..., Joomla Upgrade, SEO, Graphic Design, Webmaster Services, Photoshop, InDesign, E-commerce, Facebook, Publishing, XHTML, QuarkXPress, Illustrator, Print Ads, PHP, Mac, Drupal, WordPress, Graphics, JavaScript, Blogging, Illustration, User Experience, CMS, Editing, Website Development, Adobe Creative Suite, Social Media Marketing
Education
University of Baltimore 2001 — 2003
MA
Skidmore College 1996 — 2000
BS
Friends School 1992 — 1996
HS
CareFirst BlueCross BlueShield 1998 - Present
CareFirst BlueCross BlueShield 1984 - November 1998
Skills
Health Insurance, Health Savings Accounts, Insurance, Employee Benefits, Brokers, Sales, Underwriting, Managed Care, Customer Service, Leadership, Healthcare, Medicare, Life Insurance, Account Management, HMO, Disability Insurance, Benefits Administration
Education
Rhode Island College 1970 — 1980
Bachelor's, Music Education K-12
World Developmental Football League WDFL May 2015 - Present
Wellcare Group March 2015 - Present
CareFirst BlueCross BlueShield October 2014 - March 2015
Georgia Department Corrections August 2006 - August 2008
Sara Lee Co July 1994 - August 1998
Bellsouth July 1989 - January 1990
US Army July 1984 - May 1989
Skills
Customer Service, Public Speaking, Team Building, Event Planning, Leadership, Training, Microsoft Office, Social Networking, Strategic Planning, Leadership Development, Social Media, Marketing, Microsoft Word, Event Management, Fundraising, Nonprofits, Coaching, Public Relations, Research, PowerPoint, Time Management, Social Media Marketing, Community Outreach, Microsoft Excel, Management, Budgets, Outlook, Marketing Strategy, Small Business, Teaching, Advertising, Project Management, New Business Development, Volunteer Management, Policy, Negotiation, Account Management, Program Development, Sales Management, Online Marketing, Healthcare, Marketing Communications, Teamwork, Customer Satisfaction, Data Entry, Analysis, Inventory Management, Program Management, Editing, Entrepreneurship
Education
Richmond Community College 2012 — 2014
Associate of Science (A.S.), Business Administration and Management, General
CareFirst BlueCross BlueShield September 2015 - Present
CareFirst BlueCross BlueShield May 2006 - Present
PricewaterhouseCoopers March 2003 - April 2006
Raymond James Financial 1997 - 2003
IBM Global Services/Eckerd Corporation 1996 - 1997
Trecom Business Systems/GTE Data Services 1993 - 1995
McDonnell Douglas Aerospace 1991 - 1993
Skills
PeopleSoft, SDLC, Requirements Analysis, PeopleTools, PMP, Enterprise Architecture, Project Management, SQL, IT Strategy, PeopleCode, Agile Methodologies, Oracle, Requirements Gathering, Business Analysis, Visio, Unix, Business Requirements, Systems Analysis, Software Project..., Process Improvement, SharePoint, Business Intelligence, Analysis, PMO, Business Process, Integration, Access, Business Process..., Data Modeling
Education
University of Maryland Baltimore County 2008 — 2009
Project Management
Southern Illinois University, Edwardsville 1987 — 1991
BS, Business Admin - Management Information Systems
Endgame January 2014 - Present
Berico Technologies July 2012 - January 2014
Brivo Systems July 2010 - July 2012
CareFirst BlueCross BlueShield December 2008 - July 2010
Revolution Health Group July 2007 - July 2008
Paychex July 2004 - July 2007
Skills
Agile Methodologies, Test Automation, Ruby, Quality Assurance, JIRA, SQL, Software Development, Project Management, Vendor Management, Leadership, Git, JMeter, Performance Testing, Continuous Integration, Linux, Data Analysis, Start-ups, Requirements Analysis, Customer Support, Technical Recruiting, Security
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2013 — 2015
Master of Business Administration (M.B.A.)
Rochester Institute of Technology 2001 — 2004
Bachelor’s Degree, Management Information Systems
ZenLogic May 2014 - Present
Comprehensive Consulting Solutions June 1994 - May 2014
CareFirst BlueCross BlueShield April 1996 - June 1998
CareFirst BlueCross BlueShield November 1994 - March 1996
Columbia Medical Plan August 1993 - October 1994
Oleen & Associates July 1992 - July 1993
Skills
Software Development, Project Management, Databases, Cache/Ensemble, Integration, SQL, Web Services, HTML, JavaScript, Strategic Planning, Unix, XML, Microsoft SQL Server, MySQL, CSS, Business Analysis, System Architecture, Web Development, Web Applications, Microsoft Office
Education
Salisbury State University 1987 — 1991
Bachelor of Science (BS), Business/Computer Science
Old Mill High School 1982 — 1985
CareFirst BlueCross BlueShield August 2010 - Present
PHH Corporation January 2009 - July 2010
Citifinancial Consumer Finance Baltimore, Maryland January 1993 - January 2009
Skills
Internal Controls, Internal Audit, Auditing, Risk Management, Risk Assessment, Enterprise Risk..., Operational Risk..., Process Improvement, Business Process..., Sarbanes-Oxley, Financial Reporting, Forecasting, SEC filings, CISA, COSO, IT Audit, Financial Analysis, Sarbanes-Oxley Act, SAS70, Financial Audits, GAAP, Accounting
Education
Saint Bonaventure University 1993 — 1995
MBA, Accounting
State University of New York College at Buffalo 1989 — 1991
BS, Business Economics
CareFirst BlueCross BlueShield April 2009 - Present
CareFirst BlueCross BlueShield April 2009 - Present
CareFirst BlueCross BlueShield April 2009 - Present
T Rowe Price May 2008 - March 2009
citicards 1987 - 2008
Citigroup January 1987 - November 2007
Skills
Program Management, Business Analysis, Problem Solving, Organizational Design, Risk Management, Test Management, Test Automation, Requirements Management, Business Requirements, Project Implementation, Product Life Cycle..., User Interface Design, SDLC, Requirements Analysis, Process Improvement, Business Process, Quality Assurance, Management, Vendor Management, IT Strategy, Integration, Project Portfolio..., Visio, Requirements Gathering, Business Process..., Cross-functional Team..., SharePoint, Analysis, Product Lifecycle..., Leadership, Resource Management
Education
Shenandoah University
Kaiser Permanente August 2014 - Present
CareFirst BlueCross BlueShield February 2013 - Present
CareFirst BlueCross BlueShield January 2007 - February 2013
CareFirst BlueCross BlueShield February 2005 - December 2006
Skills
Problem Solving, Close Attention to..., Microsoft Office, Customer Service, Health Insurance, Life & Health Insurance..., Business Analysis, Teamwork, Employee Benefits, Insurance, HIPAA, Customer Retention
Education
University of Maryland College Park 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), International Business
Prince George's Community College 2014 — 2014
Certified Nurse Assistant
Self Employed 2015 - Present
XO Communications May 2013 - February 2015
XO Communications April 2011 - May 2013
CareFirst BlueCross BlueShield November 2010 - April 2011
Bayard Advertising June 2009 - November 2010
Frontier Communications June 2008 - August 2008
United States Government June 2007 - August 2007
Skills
Email Marketing, Lead Generation, Marketing, Marketing Management, Advertising, Social Media, Public Relations, Account Management, Strategic Partnerships, Copywriting, Public Speaking, Management, Research, Leadership, Marketing Communications, Marketing Strategy, Direct Marketing, CRM, Integrated Marketing, Online Advertising, Internal Communications, Web Content, Referrals, Competitive Analysis, Training, Recruiting, SEM, Business Development, Facebook, Customer Retention, Sales Process, Social Media Marketing, New Business Development, B2B Marketing, Digital Marketing, Social Networking, Event Planning, Eloqua
Education
Rochester Institute of Technology 2005 — 2009
BS, Advertising and Public Relations
CareFirst BlueCross BlueShield July 2009 - Present
CareFirst BlueCross BlueShield September 2007 - July 2009
CareFirst BlueCross BlueShield June 2006 - August 2007
Education
Salisbury University 2002 — 2006
Aspire Financial Services, LLC January 2014 - Present
Independent Financial Partners (IFP) June 2009 - January 2014
AT&T Mobility October 2007 - June 2009
CareFirst BlueCross BlueShield January 2006 - September 2007
Skills
Employee Training, Management, Project Planning, Sales, Customer Service, Finance, Investments, Retirement Planning, Insurance, Marketing, 401k, Financial Services, Coaching, CRM
Education
Salisbury University 2002 — 2005
Bachelor of Science (BS), Psychology
Prometric July 2010 - December 2011
Maryland State Highway Administration December 2007 - August 2010
SafeNet, Inc. November 2006 - December 2007
Chesapeake Corporate Advisors February 2007 - May 2007
CareFirst BlueCross BlueShield 2005 - 2006
Skills
Analysis, Benefits Administration, Employee Benefits, HRIS, Human Resources, Leadership, Microsoft Word, Organizational..., Project Management, Recruiting, Testing, Training
Education
University of Baltimore 2005 — 2007
MS, Applied Psychology, Industrial/Organizational Psychology
Randolph-Macon College 2001 — 2005
BS, Psychology, concentration in Mathematics
R J Goodman Technologies, Inc. March 2001 - December 2013
Geisinger Health System January 2013 - May 2013
Elderplan September 2012 - December 2012
The AmeriHealth Mercy Family of Companies November 2011 - June 2012
Blue Cross Blue Shield of Minnesota 2010 - August 2011
Independence Blue Cross August 2009 - March 2010
Independence Blue Cross April 2009 - October 2009
Independence Blue Cross February 2009 - July 2009
CareFirst BlueCross BlueShield March 2008 - February 2009
CareFirst BlueCross BlueShield April 2007 - June 2008
Skills
Business Process..., Change Management, Organizational..., Solutions Development, E-business, Business Strategy, HIPAA, Project Portfolio..., SDLC, PMO, Vendor Management, Resource Management, Program Management, Software Project..., Project Planning, Process Engineering, IT Governance, IT Strategy, Process Improvement, PMI, IT Management, Cross-functional Team..., Business Management, Project Delivery, Project Implementation, Integration, Health Insurance, Healthcare Management, Healthcare Consulting, ICD-10, Affordable Care Act, HITECH, Healthcare Information..., Management, Leadership, Enterprise Software, Software Development, Requirements Gathering, Business Intelligence, Project Management, Governance, Enterprise Architecture, Risk Management, Information Technology, Business Analysis, Consulting, Requirements Analysis, Outsourcing, Strategic Partnerships, Management Consulting
Education
Purdue University 1974 — 1981
B.S., Computer Science
General Electric Company
Information Systems Mgmt Pgm
General Electric Company
Financial Mgmt Pgm
CareFirst BlueCross BlueShield September 2015 - Present
CareFirst BlueCross BlueShield May 2006 - September 2015
Constellation Energy February 2002 - May 2006
System Source 1999 - 2000
Skills
Disaster Recovery, Virtualization, Data Center, Enterprise Architecture, Cloud Computing, Integration, Active Directory, Security, VMware, Citrix, SharePoint, IT Strategy, Vendor Management, Solution Architecture, IT Management
Education
Rider University 1991 — 1995
BS, Marketing
Carlisle & Gallagher Consulting Group January 2013 - Present
First Data Corporation June 2012 - January 2013
CareFirst BlueCross BlueShield 2008 - February 2012
Keane, Inc 2005 - 2010
TIAA-CREF 2005 - 2008
TIAA-CREF 2005 - 2008
AT&T 1998 - 2005
Skills
PMP, SDLC, Requirements Analysis, Business Analysis, Enterprise Architecture, Telecommunications, Software Project..., Data Warehousing, IT Strategy, SOA, Requirements Gathering, Solution Architecture, Project Portfolio..., Business Intelligence, PMO
Education
Purdue University
BS, Computer Science
Carefirst BCBS April 2000 - Present
CareFirst BlueCross BlueShield 2000 - Present
Skills
Application Development, PL/SQL, SOA, Websphere, J2EE, XML, Web Services, Oracle SQL, Java Enterprise Edition, Software Development, Requirements Analysis, SDLC, Data Warehousing, Requirements Gathering, DB2, Data Modeling, Business Analysis, Solution Architecture, Systems Analysis, Enterprise Architecture
Education
Shepherd University 1988 — 1992
BS, Business Admin
Coventry Health Care, Inc. January 2007 - Present
Anthem 1997 - 2007
CareFirst BlueCross BlueShield 1991 - 1997
Skills
Health Insurance, Underwriting, Dental, Reinsurance, Insurance, Employee Benefits, Brokers, Dentistry, Health Savings Accounts, Disability Insurance, Claim, Term Life Insurance, Actuarial Science, Managed Care, Medicare, Process Improvement, Analysis, General Insurance, Data Analysis, Life Insurance, Benefits Administration, Claims Management, HIPAA, Commercial Insurance, Risk Management, COBRA, Group Insurance
Education
Penn State University 1984 — 1987
BS, Mathematics
State of Maryland 2012 - Present
PNC (formally Mercantile Safe Deposit and Trust Co.) February 2000 - September 2007
CareFirst BlueCross BlueShield January 1996 - February 2000
Mutual Benefit Life Ins Co January 1994 - December 1995
Wachovia (formally First Fidelity Bank) 1981 - 1993
Skills
Business Continuity, CISM, CISSP, NIST, Vulnerability Management, GLBA, ISO 27001, Vulnerability Assessment, Disaster Recovery, Governance, Risk Assessment, Information Technology, IT Audit, Risk Management, PCI DSS
Education
Academy of St Aloysius
College Prep
Saint Peter's University
B.S., Humanities/History/Classics
Florida Blue (BlueCross BlueShield of Florida) November 2012 - Present
Blue Cross Blue Shield of Florida February 2010 - November 2012
Yash Technologies August 2007 - November 2012
CareFirst BlueCross BlueShield October 2007 - December 2009
Yash Techologies 2005 - 2007
GenNext Solutions August 2003 - December 2004
Skills
JSR 168, WebSphere Portal, Websphere, Portlets, WebSphere Application..., Java Enterprise Edition, Spring, JSP, Web Services, Servlets, RAD, SOA, Social Media Marketing, Social Media..., Google Analytics, Amazon Elastic Compute..., Web Applications, Oracle, Social Media, Spring Framework, WebSphere
Education
University of North Florida
Master's degree, Computing & Info Sciences (Major - Information Systems)
Sikkim Manipal University of Health, Medical and Technological Sciences
MBA IT, Information Technology
DOEACC Society
MCA(B-Level), Computer Science
DOEACC Society
PGDCA(A-Level), Computer Science
Maharaja Sayaji Rao University
Electrical Engineering
Northrop Grumman Corporation January 2014 - Present
Grifols June 2013 - August 2013
Altegra Health June 2012 - October 2012
Constellation Energy April 2011 - January 2012
CareFirst BlueCross BlueShield November 2004 - 2010
Skills
Applicant Tracking..., HRIS, Employee Relations, Deferred Compensation, Talent Management, PeopleSoft, Recruiting, Employee Benefits, Technical Recruiting, Performance Management, Workforce Planning, Training, Human Resources, Interviews, Onboarding, Payroll, talent, Talent Acquisition, Temporary Placement, Hiring, Screening, Skilled Labor
Education
San Jose State University
B.A, Economics
Amerigroup September 2012 - Present
CareFirst BlueCross BlueShield February 2012 - July 2012
Health Care Service Corporation November 2009 - July 2011
Parks Associates May 2008 - August 2008
Texas Scottish Rite Hospital for Children 2005 - 2007
Texas Scottish Rite Hospital for Children 2003 - 2005
UT Southwestern Medical Center at Dallas 1999 - 2003
Education
Southern Methodist University - Cox School of Business 2007 — 2009
Texas Christian University 1995 — 1999
BS, Biology
CareFirst BlueCross BlueShield May 2010 - Present
Notre Dame of Maryland University August 1989 - Present
CareFirst BlueCross BlueShield May 2008 - May 2010
CareFirst BlueCross BlueShield October 2002 - May 2008
CareFirst BlueCross BlueShield June 1997 - October 2002
CareFirst BlueCross BlueShield March 1996 - June 1997
CareFirst BlueCross BlueShield August 1993 - March 1996
AAI Corporation June 1988 - May 1993
Skills
HRIS, Employee Benefits, Applicant Tracking..., Recruiting, Human Resources, Talent Acquisition, Benefits Administration, Onboarding, Management, Strategic Planning, Vendor Management, Leadership, Organizational..., Temporary Placement, Team Building, Change Management, Employee Engagement, Succession Planning, Deferred Compensation, Training, Personnel Management, Coaching, College Recruiting, Performance Management, Process Improvement, Employee Relations, Talent Management, Leadership Development, Workforce Planning, Organizational..., Program Management, Hiring, SDLC, PeopleSoft, Interviews, Staff Development, Technical Recruiting, Resume Writing, Sourcing, Internet Recruiting, Employee Training, Career Development, New Hire Orientations, FMLA, Career Counseling, Job Fairs, Conflict Resolution, Instructional Design, Policy, Taleo
Education
Shepherd University 1984 — 1988
Bachelor of Science, Business Administration, Concentration in Programming; Minor in Mathematics
Horizon Blue Cross Blue Shield of New Jersey June 2010 - Present
CareFirst BlueCross BlueShield 2008 - June 2010
Wipro Technologies June 2002 - July 2008
Citi Smith Barney 2008 - 2008
Dun & Bradstreet January 2007 - December 2007
Hanesbrands Inc. 2006 - 2006
Farmers Insurance 2005 - 2006
Pitney Bowes 2004 - 2005
Skills
Business Process..., Requirements Analysis, SDLC, Business Process..., Requirements Gathering, Business Analysis, Analysis, Project Portfolio..., Vendor Management, Systems Analysis, Visio, Software Project..., PMP, PMO, User Acceptance Testing
Education
Punjabi University 1998 — 2001
Masters, Computer application
CareFirst BlueCross BlueShield January 1980 - Present
Skills
DB2, SDLC, Mainframe, Business Analysis, Requirements Analysis, JCL, Software Project..., SOA, Enterprise Architecture, Integration, COBOL, Visio, Systems Analysis, Unix, Java Enterprise Edition, SharePoint, Data Warehousing, Business Intelligence, Software Development, SQL, Agile Methodologies, Oracle, Business Requirements, Databases, Data Modeling, Requirements Gathering, UML, Web Services
Education
University of Maryland College Park 1977 — 1980
bachelor of science, Economics and Information Systems Management
College of St. Catherine 1965 — 1966
Economics and Information Systems Management
CareFirst BlueCross BlueShield July 2010 - Present
Evolent Health November 2014 - Present
Fresenius Medical care June 2012 - October 2014
WellPoint, Inc. November 2005 - July 2010
Ustech solutions Inc 2005 - 2008
IPSOS June 2005 - August 2005
Skills
SSIS, SSRS, Oracle SQL, PL/SQL, T-SQL, SQL Server, SSAS, Business Intelligence, Microsoft SQL Server, Analysis Services, MDX, ETL, Data Warehousing
Education
Southern Illinois University, Edwardsville 2002 — 2004
masters, electrical engineering
CareFirst BlueCross BlueShield July 2013 - Present
Arbitron Inc. April 2006 - July 2013
Creative Touch Interiors December 2001 - April 2006
ADC 1999 - 2002
Mentor Technologies May 2000 - November 2001
OTG Software 1995 - 1996
Skills
Networking, Cisco Technologies, Network Security, Firewalls, Security, Wireless Networking, Network Administration, Data Center, VPN, VoIP, IDS, Windows, OPNET, Netscout, ITIL v3 Foundations..., Integration, Cisco, Network Instruments..., Aruba Networks WLAN, F5 BigIP
Education
Prince George's Community College
University of Maryland University College
South Carolina Department of Health & Human Services April 2012 - Present
Global Payment January 2009 - March 2012
Salisbury Management February 2008 - January 2009
CareFirst BlueCross BlueShield September 2001 - February 2008
Blue Cross Blue Shield of South Carolina 1996 - 2001
Skills
Cash Management, Forecasting, Accruals, Finance, Financial Reporting, Internal Controls, Auditing, Accounting, Financial Accounting, Accounts Receivable, General Ledger, Financial Analysis, Budgets, Account Reconciliation
Education
Webster University 1999 — 2001
MBA, Business
South Carolina State University 1989 — 1994
CareFirst BlueCross BlueShield May 2007 - Present
CareFirst BlueCross BlueShield May 2007 - Present
Skills
SDLC, Requirements Gathering, Requirements Analysis, PMO, Vendor Management, Federal Program..., Change Management, Program Management, HIPAA, Health Insurance, Benefits and Claims..., Medicare and Medicaid, Government Contracts/..., Operations Management, PMP, Integration, Visio, Project Management, Process Improvement, SharePoint, Analysis, Business Process...
Education
Providence College 1994 — 1999
St. Andrews School 1989 — 1994
CareFirst BlueCross BlueShield February 2013 - Present
UnitedHealthcare September 2012 - February 2013
cardinal health February 2008 - September 2012
Verizon April 2005 - September 2007
Skills
Customer Service, Strategic Planning, Microsoft Excel, Process Improvement, Microsoft Office, Budgets, Analysis, Healthcare, Business Analysis, Project Management, Data Analysis
Education
University of Phoenix 2003 — 2005
Masters, Business Administration and Management, General
Purdue University 1994 — 1998
BS, RHIT
CareFirst BlueCross BlueShield May 2013 - Present
CareFirst BlueCross BlueShield April 2011 - May 2013
USAFR 2001 - 2013
State of Maryland 2005 - 2007
Skills
Healthcare, Team Leadership, Strategic Planning, Leadership, Healthcare Management, Leadership Development, Home Care, Outlook, Coaching, Management, Public Speaking, Disease Management, Business Strategy, Process Improvement, Public Health, Medicare, Microsoft Office, Training, Hospitals, Recruiting, Health Insurance, Program Management, Microsoft Excel, Cpr Certified, Microsoft Word, Healthcare Consulting, Team Building, Software Documentation, HIPAA, Research, Medicaid, System Administration, Contract Negotiation, Quality Assurance, PowerPoint, Program Development, Nursing, Utilization Management, Non-profits, EMR, Data Analysis, Policy, Case Managment, Change Management, Customer Service, Project Management, Budgets, Healthcare Information..., Critical Care, Cross-functional Team...
Education
Salisbury University 2012 — 2015
Doctor of Nursing Practice, Nursing Practice
Salisbury University 2008 — 2011
Master's degree, Nursing Education
Mid Atlantic Insurance Group, Inc. September 1993 - Present
CareFirst BlueCross BlueShield December 1983 - September 1994
Skills
Health Insurance, Marketing, HR Policies, Employee Benefits, Life Insurance, Customer Oriented, Disability Insurance, Strategic Planning, Insurance, Term Life Insurance, Commercial Insurance, Health Savings Accounts, Long-term Care, Workers Compensation, Professional Liability, Fixed Annuities, Underwriting
Education
Saint Joseph's University 1974 — 1978
BS, Marketing
Memorial Healthcare System January 2015 - Present
Kaiser Permanente May 2013 - June 2014
PricewaterhouseCoopers August 2010 - May 2013
WellStar Health System July 2008 - July 2010
MedStar Health September 2004 - April 2008
CareFirst BlueCross BlueShield September 2003 - September 2004
CIGNA Healthcare May 2002 - April 2003
Maryland Department of Health and Mental Hygiene February 2001 - January 2002
Skills
Data Analysis, Healthcare, Strategic Planning, Performance Improvement, Healthcare Information..., Healthcare Management, Management Consulting, Coaching, Microsoft Office, Healthcare Consulting, Program Development, Training, Policy, Program Management
Education
The George Washington University 1998 — 2000
MPH, Epidemiology
Spelman College 1994 — 1998
BA, Psychology
CareFirst BlueCross BlueShield July 2009 - Present
Vision Technologies January 2008 - July 2009
Finiti 2000 - 2008
Education
Penn State University 1996 — 2000
Economics, Economics
Penn State University 1996 — 2000
BS, Economics
API Source August 2013 - Present
Hargrove, Inc. August 2012 - August 2013
U.S. Naval Institute March 2003 - March 2012
BrightKey September 1998 - March 2003
Self-Employed April 1992 - September 1998
Blue Cross Blue Shield of Maryland September 1988 - April 1992
CareFirst BlueCross BlueShield October 1984 - September 1988
Computer Sciences Corporation 1983 - 1985
Skills
Program Management, Non-profits, Training, Coaching, Project Management, Public Speaking, Management, Nonprofits, Marketing Strategy, CRM, Leadership, Project Planning, Team Building, Public Relations, Social Media Marketing, Sales, Strategic Planning, Budgets, Time Management, Fundraising, Customer Service, Event Planning, Marketing Communications, Social Media
Education
Parkdale Senior High School 1973 — 1974
High Point Senior High School 1971 — 1973
Prince George's Community College
Business
Amerigroup Corporation February 2012 - Present
Universal American August 2009 - December 2011
CareFirst BlueCross BlueShield March 2009 - July 2009
Accruent September 2008 - January 2009
Skills
SDLC, User Acceptance Testing, Quality Center, SQL, Requirements Gathering, Test Planning, Testing, Microsoft SQL Server, Oracle, SharePoint, XML, Analysis, Integration, Regression Testing, Visio
Education
San Jose State University 2005 — 2008
MS, Electrical Engineering
Baba Banda Singh Bahadur Engineering College 2000 — 2004
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, B
UnitedHealth Group July 2014 - Present
Fresenius Vascular Care March 2009 - July 2014
CareFirst BlueCross BlueShield October 2007 - March 2009
CareFirst BlueCross BlueShield May 2005 - October 2007
NCIA June 2004 - May 2005
ReVisions Behavioral Health, Inc. 2000 - 2004
Magellan Behavioral Health September 1997 - January 2000
Schaller Anderson (APIPA and MDIPA) November 1990 - August 1997
Skills
Health Insurance, Provider Relations, Healthcare Management, Insurance, Managed Care, Medicare, Healthcare, Medicaid, Healthcare Consulting, Healthcare Information..., Physician Relations, Network Development, Healthcare Industry, EHR, HIPAA, Revenue Cycle, Physicians, Hospitals, Medical Billing
Education
Penn State University
CareFirst BlueCross BlueShield March 2011 - Present
Citi May 2009 - March 2011
Brown Advisory 2003 - 2008
Deutsche Bank 2001 - 2003
Deutsche Bank 1996 - 2001
Alex. Brown & Sons 1993 - 1996
Skills
Business Analysis
Education
Penn State University 1988 — 1993
BS, Finance
Severna Park High School 1984 — 1988
CareFirst BlueCross BlueShield February 2012 - Present
3ti October 2011 - February 2012
GEICO March 2005 - October 2011
Keane Inc/ Metro Information Systems/Acuity Technology October 2000 - March 2005
WaveFront Consulting December 1998 - September 2000
Skills
•Requirements..., Change and Release..., •Quality Assurance,..., , Product development,..., •Waterfall, Iterative..., •Customer Relationship..., •Workflow management..., •Requirement..., •Business Process..., •Portfolio management..., •Database tools - DB..., •Project management..., •VISIO, MS Office, ERD..., •SQL, J2EE, Java,...
Education
S.P. Jain Institute of Management & Research 1996 — 1998
MBA in Management Information Systems, Management Information Systems
The Maharaja Sayajirao University of Baroda 1991 — 1995
Bachelor of Engineering, Electronics
CareFirst BlueCross BlueShield May 2009 - Present
Sprint April 2002 - April 2009
Kaiser Permanente August 2001 - April 2002
Vistaar Technologies July 2000 - August 2001
REPUTECH SYSTEMS PVT LTD June 1998 - June 2000
Skills
Websphere, WebSphere Application..., SOA, Java Enterprise Edition, Web Services, WebSphere MQ, Weblogic, Oracle, XML, JMS, DB2, SDLC, EAI, ESB, Integration, WebSphere Message Broker, Unix, EJB, WebSphere
Education
Sri Venkateswara University 1989 — 1993
B.Tech; (Bachelor of Technology), Electronics and Communication Engineering
Govt. Arts College, Kadapa 1987 — 1989
Intermediate (High School graduation), Math, Physics, Chemistry and English
Harvard Pilgrim Health Care August 2013 - Present
Cognizant Technology Solutions March 2011 - August 2013
CareFirst BlueCross BlueShield March 2011 - December 2011
Barclays Capital June 2009 - February 2011
L&T July 2007 - February 2011
Skills
QTP, Quality Center, Test Planning, User Acceptance Testing, Test Automation, Testing Tools
Education
Punjab Technical University
B.tech, Electronics & Comm.
SMART Pain Management, LLC 2013 - Present
CVS Caremark / Universal American 2009 - 2013
Coventry Health Care, an Aetna Company 2008 - 2009
CareFirst BlueCross BlueShield 2003 - 2008
Great-West Life 2000 - 2002
Horizon Blue Cross Blue Shield of New Jersey 1990 - 1996
Skills
Managed Care, Process Improvement, Vendor Management, Cross-functional Team..., Strategic Planning, Healthcare, Medicare, Medicaid, Team Building, Business Analysis, Pharmacy Benefit..., Healthcare Industry, Healthcare Management, Insurance, Healthcare Information..., Executive Management, Call Centers, Strategy, Medicare Part D, Disease Management, Leadership, Health Insurance, HIPAA, Provider Relations, Employee Benefits, Business Process..., Performance Improvement, Healthcare Consulting, Software Documentation
Education
Rutgers, The State University of New Jersey-Newark 1981 — 1986
B.A. Business Administration, marketing, finance
CareFirst BlueCross BlueShield January 2008 - Present
Carefirst BlueCross BlueShield February 2007 - January 2008
Adecco Staffing June 2006 - February 2007
Baltimore City Community College October 2003 - July 2006
Ajilon Professional Staffing- March 2006 - May 2006
Priority One Staffing Services July 2005 - February 2006
Comcast Cable January 2005 - March 2005
Provident Bank January 1999 - October 2003
Skills
Microsoft Office 2007, Project Coordination, Administration, Community Organizing, Organizational..., Typing, SharePoint, Live Meeting, Email Marketing, Project Planning, Event Planning, Education, Editing, Proofreading, Windows 7, Microsoft Office Xp, Temporary Staffing, Front Office, Office Administration, Documentation, Mortgage Servicing, Letters Of Credit, Classroom Instruction, Adult Education, Interviewing, Internet, Program Facilitation, Public Administration, Accounts Receivable, Telephone Skills, Switchboard Operator, Human Capital Management
Education
Sojourner-Douglass College 2006 — 2009
M.A., Public Administration
South Carolina State University 1985 — 1994
B.S, Business Administration/Marketing
CareFirst BlueCross BlueShield September 2015 - Present
District of Columbia Public Schools (DCPS) August 2013 - Present
American Society for Microbiology September 2004 - December 2012
KIDD International August 2001 - September 2004
CVS Regional Learning Center February 2000 - August 2001
PTFS, Inc. August 1999 - August 2000
Skills
Editorial, Web Content, Newsletters, Publications, Content Management, Editing, Facebook, Program Management, Business Analysis, Fashion Design, Cosmetology, Research, Content Development, Proofreading, Blogging, Strategic Communications, Web Content Management, Press Releases, Online Publishing, Editiing, Business Planning, Creative Writing, Technical Writing, Copy Editing, Text Editing, Academic Counseling, Project Management, Supervisory Skills, Interviews, Interpersonal Skills, Customer Service, Administrative..., Office Administration, Office Management, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Microbiology
Education
Trinity University-Washington 2015 — 2018
Master of Arts (M.A.), Clinical Mental Health Counseling
Sojourner-Douglass College 2006 — 2012
Bachelor of Arts (B.A.), Buisiness Administration & Management
Strayer University (DC) 1998 — 1999
Associate of Arts (A.A.), Computer Systems Networking and Telecommunications
Eastern Senior High School 1996 — 1998
Diploma, General Studies
CareFirst BlueCross BlueShield June 2009 - March 2010
CRC Health-Substance Abuse Treatment Program November 2008 - June 2009
Glass Substance Abuse Program, Inc. July 2003 - November 2008
Good Samaritan Nursing Home July 2002 - July 2003
Education
Sojourner-Douglass College 2005 — 2009
Bachelors of Arts, Psychology and Counselor
Baltimore City Community College 1995 — 1998
Certificate, Nursing
CareFirst BlueCross BlueShield March 2011 - Present
Hyatt Regency Baltimore August 2001 - Present
Preston Partners, Inc. September 2007 - March 2011
HMS Insurance Associates, Inc. September 2002 - January 2007
Putnam Investments January 1998 - May 2001
Rockland Day Care October 1991 - January 1998
Skills
Insurance, HRIS, Account Management, Human Resources, Management, Employee Relations, Benefits Negotiation, Customer Service, Strategic Planning
Education
Quincy College 1998 — 2000
AA, General
US Department of Health and Human Services March 2012 - Present
CareFirst BlueCross BlueShield 2003 - February 2012
SM Consulting 1997 - 2002
MBNA 1995 - 1997
CPSI 1989 - 1993
Computer Task Group 1984 - 1989
Skills
SDLC, Business Analysis, Requirements Analysis, Program Management, Process Improvement, PMO, Vendor Management, Risk Management, Change Management, Business Process, Project Management, Project Planning, Data Analysis, Resource Management, Visio, Business Intelligence, Enterprise Architecture, IT Strategy, MS Project, Software Project..., Requirements Gathering, Business Requirements, Business Process..., Project Portfolio..., PMP, Integration, Process Engineering, SharePoint, Analysis, Quality Assurance, Management, Cross-functional Team..., IT Management, Governance, Systems Analysis, CRM, Data Warehousing, Agile Methodologies, Solution Architecture
Education
Penn State University
BS, Accounting
Rachamalla Enterprises Inc. January 2005 - Present
London Life Insurance February 2011 - October 2011
Great-West Life and Annuity Insurance Company March 2007 - October 2010
CareFirst BlueCross BlueShield September 2006 - January 2007
Great-West Life and Annuity Insurance Company December 2004 - June 2006
Skills
SDLC, Business Analysis, Software Project..., Software Development, Requirements Analysis, Resource Management, Program Management, MS Project, Project Management, Vendor Management, Enterprise Architecture
Education
Ryerson University
Quality Technology, Inc. (QuTech) September 2012 - Present
Quality Techology 2013 - 2015
Quality Techology 2013 - 2015
CareFirst BlueCross BlueShield September 2008 - 2013
Blue Cross and Blue Shield of North Carolina March 2001 - August 2007
Department of Health & Human Services/Child Support Enforcement March 1992 - October 2001
Skills
FACETS, TSO, FileNet,..., MS Word, MS ..., Insurance, Visio, PeopleSoft, Access, Health Insurance, SDLC, Requirements Gathering, Analysis, Business Requirements, Business Analysis, HIPAA, ICD-10
Education
Strayer University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration
Prince George's Community College 2011 — 2012
CareFirst BCBS May 2012 - Present
CareFirst BlueCross BlueShield 1986 - Present
Education
Penn State University 1981 — 1985
Health/Health Care Administration/Management
WellSpan Health December 2013 - Present
CareFirst BlueCross BlueShield April 2013 - December 2013
Highmark Inc. October 2001 - April 2013
Skills
Process Improvement, Customer Service, Team Building, Microsoft Excel, Program Management
Education
Penn State University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
CareFirst BlueCross BlueShield December 2012 - Present
CareFirst BlueCross BlueShield September 2007 - December 2012
CareFirst BlueCross BlueShield June 2006 - September 2006
Education
University of Maryland School of Law 2009 — 2011
Juris Doctor, Law
University of Baltimore School of Law 2008 — 2009
Juris Doctor, Law
Randolph-Macon College 2002 — 2006
Bachelor of Arts, Sociology, Psychology, Criminology
Kepro/Blue Cross Blue Shield October 2012 - Present
CareFirst BlueCross BlueShield June 2007 - June 2011
Erickson Community May 2006 - June 2007
Skills
Healthcare, Hospitals, Healthcare Management, Nursing, Patient Safety, Medical Terminology, HIPAA, Home Care
Education
Queensborough Community College 1995 — 1999
Associates Degree, Registered Nusing
CareFirst BlueCross BlueShield March 2007 - Present
Rehabilitation Equipment Professionals, Inc January 2006 - December 2006
Reliaquote Insurance Services November 2004 - January 2006
Apogen Technologies (DOE) November 2003 - November 2004
National Brokerage Associates, Inc. June 2002 - February 2003
Genworth Financial August 2000 - June 2002
Skills
Employee Benefits, Disability Insurance, Benefits Administration, Workers Compensation, Property & Casualty..., Invoicing, Administrative..., Brokers, Analysis, Health Savings Accounts, Health Insurance, Life Insurance
Education
Prince George's Community College 1988 — 1991
Criminal Justice
Suitland High School 1984 — 1988
Diploma, General Studies
Magellan Health Services June 2013 - February 2015
CareFirst BlueCross BlueShield April 2009 - May 2011
Skills
Project Management, Cross-functional Team..., Strategic Planning, Employee Benefits, Vendor Management, Negotiation, Social Media, Conflict Resolution, Workforce Management, Microsoft Office, Customer Service, Problem Solving, Coaching and Mentoring, Leadership, Sales, Training
Education
Univeristy of Phoenix 2012 — 2014
Master of Arts (M.A.), Adult Education and Training
Saint Augustines College 1991 — 1995
Bachelor of Arts (B.A.), Communication, General
CareFirst BlueCross BlueShield November 1981 - Present
Education
Skidmore College
CareFirst BlueCross BlueShield Broker Sales AssistantCareFirst BlueCross BlueShieldSeptember 2008 - Present
CareFirst BlueCross BlueShield September 2007 - October 2008
CareFirst BlueCross BlueShield April 2005 - September 2007
CareFirst BlueCross BlueShield December 2003 - April 2005
CareFirst BlueCross BlueShield January 2003 - December 2003
Skills
Health Insurance
Education
Sojourner-Douglass College 2010 — 2014
Health/Health Care Administration/Management