CareSource Company
Industry: Health care company
DescriptionCareSource is a nonprofit that began as a managed health care plan serving Medicaid members in Ohio. Today, it provides public health care programs including Medicaid, Medicare, and Marketplace. The company is headquartered in Dayton, Ohio. It is the largest Medicaid plan in Ohio and is second in the United States. Headquarters: Dayton, OH CEO: Erhardt Preitauer Number of employees: 4,000 Founder: Pamela Morris Parent organization: Caresource Management Group Company Executive vice president: David Finkel (Markets), Jeff Myers (Strategic, External Relations)
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CareSource Employees
Cardinal Solutions May 2008 - Present
Strangely Glorious 2003 - Present
CareSource March 2006 - May 2008
Relizon August 2004 - March 2006
WorkflowOne August 2004 - March 2006
NCR 1998 - 2004
Gateway to Internet Services 1995 - 1998
WHLO 1995 - 1998
Skills
Scrum, Agile Methodologies, Agile Project Management, Agile, Scrum Master, Testing, Business Analysis, Business Process, Business Process..., Requirements Analysis, Requirements Gathering, Business Requirements, Requirements Management, Software Requirements, Functional Requirements, Use Case, User Stories, HTML, SQL, Workshop Facilitation, Systems Analysis, Software Consulting, Servant Leadership, Team Leadership, Training, Training Delivery, Coaching, Mentoring, Presenter, Leadership, SDLC, User Acceptance Testing, Process Improvement, Software Development, Databases, Integration
Education
Ohio University 1991 — 1995
BSc
HealthPlan Services March 2014 - Present
CareSource June 2008 - March 2014
Ohio Casualty Group August 2006 - June 2008
Convergys Corp. October 2003 - August 2006
CIGNA December 1998 - October 2003
U.S. Air Force January 1997 - December 1998
U.S. Air Force August 1995 - January 1997
U.S. Air Force September 1993 - August 1995
Skills
Security, Compliance, CISM, CISSP, SOX, Risk Assessment, Policy, Risk Management, Identity Management, Network Security, Information Security..., Computer Security, HIPAA, Information Security, IT Audit, Sarbanes-Oxley Act, Encryption, Disaster Recovery, Governance, IT Strategy, Incident Response, Information Technology, Intrusion Detection, Privacy Law, Project Management, Project Planning, Security Audits, Security Policy, Vendor Management, Enterprise Software, Cross-functional Team...
Education
University of Massachusetts, Amherst 1994 — 1996
M.S.
Penn State University 1988 — 1992
B.S.
Methacton High School 1985 — 1988
CareSource June 2015 - Present
CareSource Management Group 2014 - August 2015
Alfred Angelo December 2010 - September 2014
AIDS Resource Center Ohio February 2011 - June 2013
AIDS Resource Center of Ohio October 2011 - September 2012
AIDS Resource Center of Ohio February 2011 - October 2011
Skills
PowerPoint, Event Planning, Microsoft Word, Fundraising, Microsoft Excel, Microsoft Office, Nonprofits, Customer Service, Data Entry, Outlook, Office Management, Administrative..., Community Outreach, Administration, Volunteer Management, Event Management, Medical Billing, Office Equipment, Spreadsheets, Social Media, Telephone Skills, Multi-line Phone, Office Administration, Editing, Facebook, Teamwork, Newsletters, Calendars, Calendaring, Appointment Scheduling, Social Media Marketing, Travel Arrangements, Sales, Inventory Management
Education
Keiser College 2006 — 2007
Nursing Education
A. Philip Randolph Academies of Technology 1999 — 2003
Diploma, Nursing Education
CareSource June 2015 - Present
Stanford University January 2014 - January 2015
LexisNexis June 2006 - January 2014
University of Kentucky June 1998 - November 2005
Skills
Space planning, Construction, Project Planning, Vendor Management, Project Management, Program Management, Contract Negotiation, Architecture, Space-planning, Account Management, New Business Development, Facilities Management, Project Coordination, Budgets, Management, Process Improvement, Team Building, Strategic Planning, Leadership, Business Development, Contract Management, Team Leadership, Negotiation, Change Management, Sales, Cross-functional Team..., CRM, Space Planning
Education
Miami University 1994 — 1996
BA, Interior Design
CareSource June 2015 - Present
Standard Register May 2014 - June 2015
PNC May 2012 - May 2014
CSC October 2007 - October 2011
Kettering Medical Center Network October 2005 - October 2007
American Cancer Society June 2004 - October 2005
Dayton Center March 2002 - July 2004
Skills
Microsoft Word, MS Project, Data Entry, Data Analysis, Lotus Notes, Administrative..., Access, Visio, Outlook, SharePoint, Database Administration, Customer Service, Microsoft Office 2007, Inventory Management, Project Management, Time Management, Troubleshooting, Technical Writing, Program Management, Databases, Testing, Administration, Analysis, Business Analysis, Microsoft Excel, Microsoft Office, PeopleSoft, Microsoft Project, Quality Assurance, Process Improvement, Management, PowerPoint, Project Planning, SAP, Spreadsheets, Accounts Receivable, System Administration, Operations Management, Administrative..., Training
Education
Arizona State University 2009 — 2015
Bachelor of Applied Science, Operations Management Technology
Sinclair Community College 1998 — 2002
Associate of Applied Science, Business Administration and Management, General
Miamisburg High
CareSource May 2015 - Present
Vantiv October 2013 - February 2015
Fiserv January 2012 - July 2013
TE Connectivity January 2011 - January 2012
Micro-Power Electronics, Inc September 2007 - September 2010
Xerox May 2002 - September 2007
Beaverton School District August 1995 - September 2001
Skills
Cross-functional Team..., Program Management, Lean Manufacturing, Manufacturing, Team Leadership, Product Development, Project Planning, Management, Software Development, Process Improvement, Escalations Management, Performance Management, Management by Objectives, Collaborative Problem..., Scope Management, Change Management, Building Effective..., Six Sigma, PMP, Software Project..., MS Project, Project Portfolio..., Quality Assurance, Resource Management, Microsoft Project
Education
Cadence Management Corporation
Graduate, Project Management Training
Marylhurst University
Business Mngt & Communication
Project Management Institute
Project Management Professional (PMP)
VitalSmarts®
Certified Crucial Conversations Instructor
CareSource July 2015 - Present
Southern Idaho Pain Institute September 2014 - Present
College of Southern Idaho January 2015 - June 2015
Emergency Department WPAFB July 2011 - August 2014
Hill AFB, Utah July 2006 - June 2010
Elmendorf AFB, AK July 2003 - June 2006
Skills
Healthcare, Healthcare Management, Hospitals, Clinical Research, EMR, Nursing, Customer Service, Healthcare Information..., Microsoft Office, Cpr Certified, Leadership, Medicine, ACLS, Patient Safety, CPR Certified, Pediatrics, BLS, PALS
Education
Idaho State University 1999 — 2000
BSN, Registered Nursing/Registered Nurse
College of Southern Idaho 1994 — 1997
ADN, Registered Nursing/Registered Nurse
CareSource 1997 - Present
Select Health Systems 1993 - 1997
Skills
Healthcare, Medicare, Home Care, Public Speaking, Hospitals, Nursing, Long-term Care, Healthcare Management, Customer Service, Team Building, Case Management, Leadership, Seniors, Real Estate, Selling, Adult - Gerontology...
Education
Maryville University of Saint Louis 2013 — 2015
Master's Degree, Family Practice Nurse Practitioner
University of Phoenix-Utah Campus
Masters of Nursing Administration, Nursing Administration
BYU
Bachelor's Science of Nursing, Nursing Practice
CareSource August 2015 - Present
Independent Agency 2011 - Present
Connor Reporting September 2013 - July 2015
Alliance America January 2009 - January 2011
Insurance Career Training Center 2011 - 2011
AIR EVAC EMS, INC March 2007 - July 2008
SENTRY INSURANCE, A MUTUAL COMPANY December 2005 - March 2007
THE PYRAMID LIFE INSURANCE COMPANY January 1994 - January 2005
Midwest Region January 2001 - January 2004
Midwest January 1996 - January 2001
Skills
Sales Management, Sales Recruitment, Insurance Planning, Negotiation, Direct Marketing, Customer Satisfaction, Fixed Annuities, Disability Insurance, Health Insurance, Long-term Care, Term Life Insurance, Life Insurance, Insurance, Critical Illness, Whole Life, Brokers, Retirement Planning, Employee Benefits, Medicare, Affordable Care Act, 401k Rollovers, Financial Planners, Recruiting, Marketing, Accident, Long Term Care Insurance, Property & Casualty..., Selling, 401k, Small Business, Universal Life, Strategic Financial..., Leadership, IRAs, New Business Development, Business Development, Sales, Financial Planning, Team Building, Strategic Planning, Strategy, Customer Service
Education
Indiana University-Purdue University at Indianapolis 1991 — 2011
English Literature
The American College 1995 — 1995
Registered Health Underwriter, Accident and Health
University of Illinois at Urbana-Champaign 1980 — 1982
English Language and Literature/Letters
DANVILLE AREA COMMUNITY COLLEGE 1978 — 1981
Associates of Liberal Arts, English Language and Literature/Letters
CareSource August 2015 - Present
Aimia Inc March 2005 - August 2015
NCR Corporation 1982 - 2005
Skills
Software Project..., PMP Certified (2000 -..., Program Management, Agile Project Management, Business Analysis, Vendor Management, SDLC, PMO, Software Development, PMP, Business Intelligence, Agile Methodologies, Requirements Analysis, Project Portfolio...
Education
Ferris State University 1978 — 1982
Bachelor of Science (BS), Business Data Processing
Wright State University 1983 — 1984
MBA coursework
Wichita State University 1984 — 1986
MBA coursework
CareSource July 2015 - Present
CareSource Management Group August 2014 - July 2015
CareSource Management Group May 2014 - August 2014
University of Dayton June 2011 - May 2014
Skills
Event Planning, Microsoft Office, PowerPoint, Public Speaking, Social Media, Facebook, Higher Education, Microsoft Word, Research, Time Management, Teamwork, Editing, Customer Service, Access, Leadership, Social Networking, Microsoft Excel, Outlook, Team Building, Analysis, Windows, Training, Communication
Education
University of Dayton 2011 — 2015
Bachelor of Science in Business Administration, Management Information Systems, General
University of Dayton 2011 — 2015
Minor, Business Intelligence
Troy Christian High School 1997 — 2011
High School
CareSource August 2015 - Present
Skills
Data Warehousing, Teradata, Datastage, Business Intelligence, Informatica, Project Management, Requirements Gathering, Technical Leadership, Practice Development, SDLC, Data Quality, Enterprise Architecture, Project Delivery, IT Strategy, Consulting, Business Analysis, Integration, Requirements Analysis, SQL, Agile Methodologies
Education
Franklin University
Masters
Malaviya National Institute of Technology
BE (Honors)
Orthopedic Associates of SW Ohio May 2015 - Present
CareSource September 2013 - May 2015
Ozone Communications February 2010 - December 2012
The Columbus Dispatch June 2011 - December 2011
Skills
Editing, Journalism, New Media, Social Media, Television, News Writing, Radio, Broadcast, Broadcast Journalism, Storytelling, Blogging, Video Production, Public Speaking, Sponsorship, Social Networking, Marketing Strategy
Education
The Ohio State University 2006 — 2010
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
CareSource July 2014 - Present
The MetroHealth System August 2012 - July 2014
Boys and Girls Clubs of America December 2009 - July 2012
Cleveland Heights-University Heights School District 2011 - 2012
Cuyahoga County Child Support Enforcement Agency 2008 - 2010
Skills
Program Development, Volunteer Management, Community Outreach, Nonprofits, Grant Writing, Youth Development, Case Management, Program Evaluation, Staff Development, Grants, Crisis Intervention, Mental Health, Fundraising
Education
Cleveland State University 2008 — 2012
Masters, Social Work
David N. Myers University 1996 — 2002
Bachelor of Science (B.S.), Paralegal Education
West Tech High School
Scion Dental December 2014 - Present
CareSource April 2014 - Present
WellCare 2007 - 2013
Skills
Medicare, Health Insurance, Medicaid, Provider Relations, Managed Care, Claim, Network Development, PPO, Credentialing, Claims Resolution, Provider Enrollment, Team Building
Education
Tennessee State University
Tennessee State University
Business Administration and Management, General
CARESOURCE Supply TechnicianGOOD SAMARITAN HOSPITALFebruary 2007 - March 2010
Skills
Case Management, Social Services, Vital Signs, Healthcare Management, Elder Care, Leadership, Time Management, Microsoft Word, Writing, Program Management, Proposal Writing, Community Outreach, Healthcare
Education
Lincoln College of Technology 2009 — 2011
ASSOCIATES IN MEDICAL, Medical Office Management/Administration
H&H Shooting Sports February 2015 - Present
H&H Shooting Sports October 2014 - Present
CareSource October 2012 - January 2013
United States Army April 2007 - May 2012
United States Marine Corps September 2001 - September 2005
Skills
Military Experience, Army, Military Operations, Force Protection, Weapons, Security Clearance, Marksmanship, Weapons Training, Weapons Handling, Active DoD Secret..., Firearms, Interagency Coordination, Military Training, Range Safety Officer
Education
Colorado School of Trades 2013 — 2014
Associate of Trades in Gunsmithing, Colorado School of Trades
Colorado School of Trades 2013 — 2014
Associate's degree, Occupational Studies in Gunsmithing
CareSource May 2015 - Present
CareSource May 2015 - Present
EmergenceTek Group Inc September 2014 - May 2015
HealthNow NY Inc. BlueCross BlueShield of Western New York 2012 - September 2014
Fidelis Care NY 2008 - 2012
Fidelis Care NY 2004 - 2008
Fidelis Care NY 2003 - 2004
HealthNow New York Inc. 2001 - 2003
HealthNow New York Inc. 1991 - 2001
HealthNow New York Inc. 1987 - 1991
Skills
Cognos, Financial Reporting, Business Intelligence, Analysis, SQL, Program Management, Management, Accounts Receivable, Access, Leadership, Accounting, Insurance
Education
SUNY Brockport 1976 — 1979
Bachelor of Applied Science (B.A.Sc.), Secondary Education Mathematics
Saint John Fisher College 1975 — 1976
AmTrust North America June 2015 - Present
enosiX, Inc. June 2015 - June 2015
CareSource April 2013 - May 2015
Whitewater Crossing Christian Church December 2012 - April 2013
Private Health News March 2011 - November 2012
Transmissions LLC January 2009 - March 2009
Skills
Graphic Design, Illustrator, InDesign, Layout, CSS, Photoshop, WordPress, Graphics, HTML, Newsletters, Posters, Marketing, XHTML, ActionScript, Digital Media, Social Networking, C#, Visual Studio, Web Design
Education
University of Cincinnati 2004 — 2009
Bachelors, Digital Design
Health Partners of Western Ohio December 2013 - September 2014
CareSource January 2013 - November 2013
West Chester Hospital January 2012 - January 2013
Miami Valley Hospital December 2011 - January 2012
American Nursing Care January 2011 - December 2011
Main Line Broadcasting 2009 - 2010
Radio One Communications 2004 - 2006
Skills
Microsoft Office, Epic, Primoridal, Cactus, Press Ganey, Horizon, Marketron, Clerical Skills, Budgets, Access, Outlook, Policy, Recruiting, HIPAA, Healthcare Management, EMR, Patient Safety, Medicaid, Managed Care, Medicare, Community Outreach, Nonprofits, Team Building, Ambulatory, Leadership Development, Medical Terminology, Physician Relations, Microsoft Excel, Healthcare, Hospitals, Home Care, Cpr Certified, Customer Service, Epic Systems, CPR Certified
Education
Central Michigan University 2011 — 2013
M.S.A, Health Services Administration
Northern Kentucky University
Bachelor of Arts, Communication Studies
HealthQx October 2013 - Present
SynerMed January 2014 - Present
Global Partnership for TeleHealth October 2013 - Present
The Broussard Group August 2011 - May 2014
ManagedCare.Com February 2002 - April 2010
CareSource 2003 - 2004
TriZetto Corporation 1998 - 2002
Skills
Healthcare, Business Strategy, Business Development, Strategic Planning, Process Improvement, Medicare, Start-ups, Nursing, Healthcare Information..., Sales, Team Building, Account Management, Leadership, Medicaid, Lead Generation, Business Analysis, Marketing Strategy, Management, Strategic Partnerships, Customer Service
Education
Indiana University Bloomington 1978 — 1982
BS, Health Education
Pike Central
CareSource May 2013 - Present
Skills
Management, Project Management, Leadership, Change Management, Enterprise Software, Quality Assurance, Data Center, Software Development, Training, Contract Negotiation, Testing, PMO, Procurement, Supply Chain Management, Strategic Planning, Outsourcing, Project Delivery, Supply Management, Process Improvement, Program Management, Vendor Management, Contract Management, Business Process..., Supply Chain, Non-profit Volunteer, Non-profit Leadership
Education
Wright State University 2008 — 2009
Master of Science, Logistics, Supply Chain Management, Lean Processes
Capital University
BA, Business Administration/MIS
CareSource August 2012 - Present
CareSource July 2011 - August 2012
CareSource December 2007 - July 2011
CareSource April 2005 - December 2007
National City Mortgage 2001 - 2005
Skills
Data Visualization, Statistics, Forecasting, Data Analysis, SAS, Access, Data Management, Business Analysis, Decision Support, Process Improvement, Data Warehousing, Business Objects, ETL, SSRS, Project Management, Requirements Analysis, Data Modeling, Visio, Analytics, Business Intelligence
Education
Wright State University 1997 — 2000
Business Administration, Operations Management
University of Dayton 1991 — 1993
Business
Aetna Better Health Louisiana December 2014 - Present
Salli Duncan Solutions LLC July 2014 - Present
VRI/Valued Relationships Inc. April 2012 - July 2014
CareSource/Dayton Area Health Plan January 2006 - February 2012
CareSource October 2004 - October 2006
PacifiCare of Ohio January 1998 - October 1999
Anthem Blue Cross and Blue Shield January 1995 - January 1998
Western Medical Services January 1994 - January 1995
Hill-Rom/Support Systems International January 1993 - January 1994
Hickory Creek Nursing Center January 1992 - January 1993
Skills
Healthcare Management, Healthcare, Managed Care, Hospitals, Medicaid, Medicare, Nursing, Utilization Management, Process Improvement, Provider Relations, Strategic Planning, Home Care, Program Development, Quality Improvement, Business Process..., Credentialing, Network Development, Project Management, HMO, HIPAA, Management, Leadership, Team Building, Healthcare Industry, Performance Improvement, Program Management, Physician Relations, Health Insurance, Strategy
Education
University of Phoenix
MBA
Miami University
BSN
Miami University
Associate Degree, Nursing
CareSource Management Group April 2012 - Present
CareSource May 2007 - March 2012
CareSource October 2005 - April 2007
Dish Network April 2005 - June 2005
Dish Network August 2002 - April 2005
Dish Network November 2003 - November 2004
Dish Network August 2002 - November 2004
Skills
Software Documentation, Call Center, Quality Assurance, Call Centers, Coaching, Management, Team Leadership, Troubleshooting, Operations Management, Customer Service, Training
Education
Sinclair Community College 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Web Development
University of Dayton August 2015 - Present
CareSource May 2015 - Present
Air City Chicks December 2010 - June 2015
University of Dayton September 2011 - May 2015
Skills
Microsoft Office, Google Analytics, Microsoft Excel, Microsoft Word, Social Media, Data Analysis, Teamwork, Time Management, Recruiting
Education
University of Dayton 2015 — 2016
Master of Business Administration (MBA), Finance
University of Dayton 2011 — 2015
Bachelor's degree, Finance and Marketing
Universität Augsburg 2013 — 2013
CareSource March 2015 - Present
Advocare October 2013 - Present
Skills
Windows, Troubleshooting, Access, Account Management, Business Development, Customer Service, Entrepreneurship, Management, Microsoft Office, Networking, Program Management, System Administration, Team Building, Training, Leadership, Team Leadership, Project Management, Project Planning, Process Improvement, Sales, Marketing
Education
Sinclair Community College 2009 — 2011
Computer, Information Systems, Network Engineering
Wright State University 1997 — 2000
Computer Information Systems
CareSource July 2015 - Present
United Cerebral Palsy of Greater Cleveland June 2008 - July 2015
Applewood Centers November 1999 - June 2008
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Fundraising
Education
Kent State University 1991 — 1996
Bachelor of Arts (B.A.), Individual and Family Studies
WPX Energy September 2015 - Present
Nabors Completion & Production Services Co. June 2013 - March 2015
Rhino Minerals, Inc. November 2010 - March 2013
Republic National Distributing Company August 2009 - September 2010
CareSource January 2005 - April 2007
Skills
Petroleum, Energy Industry, Oil & Gas Industry, Sales, Minerals, Supervisory Skills, Contract Negotiation, Management, Titles, Leases, Microsoft Office, Customer Service, Negotiation, Due Diligence, Hydraulic Fracturing, Gas, Natural Gas, Oil & Gas, Energy, Microsoft Excel, Onshore
Education
University of Central Oklahoma 2004 — 2008
Bachelor of Arts (B.A.), Interpersonal Communication
Oklahoma City Community College 2002 — 2004
Bishop McGuinness Catholic High School 2000 — 2002
Putnam City North High School 1998 — 2000
CareSource 2006 - Present
Independent Consultant November 2004 - March 2006
Wright Technology Network September 1998 - November 2004
Challenger Learning Center of Dayton 1994 - 1997
Skills
PPM Tool Management and..., Capacity Planning, Change Management, Project Governance, Vendor Management, Business Analysis, PMP, Project Management, Management, Integration, PMO, Requirements Analysis, Resource Management, Project Portfolio..., MS Project, Process Management, Business Process..., Software Development, SDLC, Quality Assurance, Business Process, Software Project..., Cognos report..., SharePoint, Visio, Agile Project Management, Microsoft Project
Education
The University of North Dakota
Grad, Space Studies, Earth System Science, Remote Sensing
University of Dayton
BS, Math, Science, Education
Anthem, Inc. July 2011 - Present
WellCare February 2011 - July 2011
WellCare October 2010 - February 2011
WellCare January 2007 - October 2010
CareSource Management Group July 2004 - January 2007
CareSource August 2003 - June 2004
UnitedHealth Group November 2000 - July 2003
Skills
Medicare, Medicaid, HEDIS, Quality Management, Managed Care, Process Improvement, Data Analysis, Compliance, Access, Excel, Documentation, Strategic Planning, Program Management, MS Project, Vendor Management, SharePoint, HIPAA, Healthcare, Informatics, Microsoft Excel, Provider Relations, Software Documentation, Training
Education
Davenport University 1995 — 2002
BA, Information Technology
CareSource July 2008 - Present
Ohio Department of Job and Family Services 2000 - 2009
ODJFS 2000 - 2008
Ohio Senate 1998 - 2000
Ohio Senate 1991 - 1996
Skills
Public Relations, Marketing, Business Strategy, Branding & Identity, Stakeholder Management, Medicaid, Public Policy, Healthcare, Policy Analysis, Policy, Community Outreach, Non-profits, Media Relations, Strategic Planning, Public Speaking, Strategic Communications, Community Development, Legislative Relations, Leadership, Program Management, Access, Marketing Communications, Fundraising, Organizational..., Government, Program Development, Public Health, Crisis Communications, Grassroots Organizing, Volunteer Management
Education
The Ohio State University 1989 — 1995
Journalism, Public Relations
WellPoint June 2013 - Present
Amerigroup Corporation May 2012 - June 2013
Molina Healthcare of Michigan April 2011 - April 2012
Molina Healthcare of Missouri June 2010 - April 2011
Molina Healthcare of Michigan October 2006 - July 2010
Procter & Gamble 2005 - 2006
CareSource 2003 - 2005
Chicago MSO July 1998 - November 2001
Skills
Managed Care, Medicaid, Healthcare, Medicare, Healthcare Information..., Process Improvement, HIPAA, Healthcare Management, Healthcare Industry, Health Insurance, Provider Relations, Data Analysis, Strategic Planning, Financial Analysis, Insurance, HMO, Health Policy, Healthcare Consulting, Revenue Cycle
Education
University of Cincinnati College of Business 1998 — 2003
MBA, Finance, Information Systems, International Business
Audencia Nantes Ecole de Management 2001 — 2001
CareSource Management Group July 2014 - Present
CareSource September 2007 - July 2014
CareSource Management Group March 2006 - September 2007
KeyBank June 1990 - March 2006
Skills
Call Center, Process Improvement, Software Documentation, Team Building, Customer Service, Call Centers, Cross-functional Team..., Project Management, Leadership, Management, Customer Satisfaction, Strategic Planning, Vendor Management, Performance Management, Business Analysis, Change Management, Business Process..., Coaching, Training, Operations Management, Quality Assurance, Team Leadership
Education
Sinclair Community College
Business Administration and Management, General
Bravo SCM May 2012 - Present
Miami University July 2012 - Present
Mentors Guild October 2014 - Present
CareSource September 2012 - December 2013
IBM Global Business Services August 2001 - May 2012
Whitman Hart 1998 - 2001
Sumitomo Sitix 1996 - 1998
Ferno Washington 1994 - 1996
Lucas Control Systems 1989 - 1993
Skills
Project Management, Supply Chain Management, JD Edwards, Enterprise Software, MRP, Business Process..., Program Management, Business Intelligence, Outsourcing, Process Improvement, Change Management, Business Analysis, Data Warehousing, Supply Chain, Team Leadership, SAP, Integration, Vendor Management, Manufacturing, Business Development, Requirements Analysis, Business Process..., Management Consulting, Procurement, ERP, CRM, Project Planning, IT Strategy, Business Process, Operations Management, Software Project..., PMP, Cross-functional Team..., Business Transformation, Business Process Design, Consulting, IT Management, MS Project, Management, Project Portfolio..., Service Delivery, Six Sigma, Strategic Sourcing, Training
Education
University of Houston 1982 — 1986
MBA, Management
Purdue University 1969 — 1972
BSIM, Industrial Management
Moeller High School 1965 — 1968
Diploma, Business
CareSource April 2015 - Present
Skills
Team Leadership, Process Improvement, Project Management, Leadership Development, Customer Experience, Product Development, Legal Writing, Legal Research, Training Delivery, Workforce Management, PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Cross-functional Team..., Research, Policy, Change Management, Training, Business Analysis, Analysis, Strategy, Management, Team Building, Business Process..., CRM
Education
University of Dayton
Bachelor of Arts (B.A.), English Language and Literature, General
University of Dayton School of Law
Doctor of Law (J.D.)
CareSource 2006 - 2008
Banking: JPMorgan Chase & 5/3 Bank 2003 - 2006
NCR 1990 - 2003
LexisNexis 1995 - 1998
Skills
Oracle, ERP, Quality Assurance, Program Management, PMP, Oracle E-Business Suite, Six Sigma, Software Project..., Process Improvement, SDLC, Integration, Business Process..., Business Analysis, Testing, Management, Requirements Analysis, CRM, PMO, Supply Chain, Vendor Management, Healthcare Information..., IBM Rational Tools, Rational DOORS, Project Management, Epic Systems, Publishing, Resource Management, Requirements Gathering, Business Process, Software Documentation, MS Project, SharePoint
Education
The Ohio State University
BSBA, Logistics and Operations
Wright State University
MBA, Business
CareSource September 2015 - Present
Sabel Systems Technology Solutions, LLC November 2013 - Present
ThruLindersLens January 2000 - Present
Paycor September 2012 - November 2013
Triplefin, LLC January 2008 - August 2012
Triplefin January 2008 - December 2009
Western and Southern Financial Group March 2007 - November 2007
Cincinnati Bell 2004 - 2006
Procter & Gamble January 1998 - January 2004
Skills
Microsoft SQL Server, Photography, Databases, Cisco Technologies, Microsoft CRM, T-SQL, SQL, Windows Server, Servers, Active Directory, Cisco Call Manager, Windows, Disaster Recovery, Microsoft Exchange, Operating Systems, Business Intelligence, DNS, Custom Reporting, Scribe Insight, Microsoft Reporting..., Microsoft Dynamics AX, Cisco CCX, Cisco ICM, Exchange, Voice Services, IVR, Network Diagnostics, SQL Server, Telephony, Call Center, Cisco, VoIP, Call Copy, CRM Integration, Dialer Management, voice workflow trouble..., Tier 2, Integration, Troubleshooting, VMware, Deployment, Data Center, SSIS, TCP/IP, Microsoft Technologies, Project Management, System Deployment, Leadership, Hyper-V
Education
University of Cincinnati
Colerain High School
CareSource June 2015 - Present
Miami Valley Hospital October 2012 - June 2015
Premier Health Partners January 2011 - October 2012
Miami Valley Hospital July 2010 - January 2011
Miami Valley Hospital September 2008 - July 2010
Skills
Revenue Cycle, Healthcare Management, Hospitals, Healthcare, Epic Systems, EMR, Customer Service, Public Speaking, Software Documentation, PowerPoint, Project Management, Outlook, Microsoft Excel, Microsoft Office, Medical Terminology, Process Improvement, Team Building, Data Analysis, HIPAA, EHR, Ambulatory, Healthcare Information..., Physician Relations, Quality Improvement, Medicare, Medical Billing, Patient Safety
Education
The Ohio State University 2004 — 2008
BS, Health Management
Indiana Wesleyan University 2011 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
YoYo-Yogurt On Your Own April 2011 - Present
CareSource June 1996 - Present
Skills
Home Care, Respiratory Products, Medical Devices, Healthcare, Hospitals, Sales Management, Strategic Planning, Account Management, New Business Development, Team Building, Product Launch, Medical Equipment, Healthcare Management, Process Improvement, Customer Service, Direct Sales, Marketing Strategy, Product Development, Start-ups, Orthopedic, Strategy, Sales Operations, Elder Care, Contract Negotiation, Healthcare Industry, Market Development, Sales, Selling, Business Development
Education
Oklahoma State University 1979 — 1982
Bachelor of Science, Public Relations/Advertising
CareSource August 2015 - Present
Premier Health September 2012 - August 2015
OhioHealth July 2005 - September 2012
Skills
Revenue Cycle, Healthcare, Hospitals, Medicare, HIPAA, Healthcare Information..., Financial Reporting, Budgets, Medicaid, Healthcare Industry, Healthcare Reimbursement, Healthcare Analytics, Cost Accounting, Healthcare Consulting, Process Improvement, Home Care, Managed Care, Financial Analysis
Education
Ohio University 2013 — 2015
Master of Health Administration (MHA), Health/Health Care Administration/Management
Otterbein College 2001 — 2005
Bachelor of Arts (B.A.)
CareSource March 2008 - Present
Skills
Hair Extensions, Hair Care, Hair Straightening, Hair, Singer-songwriter, Cooking, Playwriting, Acting
Education
Richard Stockton College of New Jersey 2012 — 2013
Rowan University 2011 — 2012
CareSource May 2012 - Present
Dollar Thrifty Automotive Group August 2009 - May 2012
Towers Watson April 2008 - July 2009
The Waters Consulting Group, Inc April 2006 - April 2008
OU MEDICAL CENTER May 2003 - April 2006
Skills
stock plan..., Executive Compensation, Total Rewards, Compensation, Benefits, Incentive Programs, Job Evaluation, Salary, Deferred Compensation, Employee Benefits, Interviews, Employee Relations, Stocks, Job Descriptions, Executive Pay, Job Analysis, Benefits Administration, HR Policies, Temporary Placement, Management, HRIS, Leadership, Workforce Planning
Education
University of Oklahoma
Bachelor's Degree, Industrial/Organizational Psychology
University of Oklahoma
Masters, Human Relations; Human Resources and Organization Development
CareSource July 2014 - Present
Hobsons February 2012 - May 2014
Hobsons January 2010 - January 2012
Hobsons January 2005 - December 2009
Hobsons January 2000 - January 2005
Hobsons January 1995 - January 2000
GREAT AMERICAN INSURANCE COMPANIES January 1992 - January 1995
Skills
Performance Management, Employee Benefits, Human Resources, Recruiting, Onboarding, Interviews, Training
Education
UC - Raymond Walters 2003 — 2006
Human Resource Management
Thomas More College
Business Administration
Miami University
Northwest High School
CareSource July 2015 - Present
CareSource October 2012 - Present
Case Management Society of America (CMSA) June 2012 - June 2013
Case Management Society of America (CMSA) February 2011 - June 2012
WellPoint June 2008 - June 2012
CMSA June 2007 - June 2009
Southern Ohio Valley Chapter CMSA November 2005 - June 2009
WellPoint October 2000 - June 2008
Skills
Quality Management, Data Analysis, Staff Development, Healthcare Management, Program Management, Disease Management, Program Development, Healthcare, Strategic Planning, Medicaid, Case Management, Quality Improvement, Utilization Management, Leadership, Medicare, Program Evaluation, Project Coordination, Healthcare Consulting, Managed Care, Resource Management, Meeting Planning, Nursing, Health Policy, Workflow Management, Professional..., Training Delivery, Experienced Program..., Thought Leadership, Health Education, Medical Case Management, Policy, Healthcare Information..., Elder Care
Education
University of Cincinnati 1992 — 1994
MSN, Gerontological Nursing, 4.0
Alfred University 1980 — 1984
BSN, Nursing, 3.7
CareSource October 2012 - Present
Select Specialty Hospital and Regency Hospital March 2011 - June 2012
Drake Center December 2005 - March 2011
Health Alliance 2005 - 2005
Fort Hamilton Hospital 2001 - 2005
Health Alliance 1997 - 2001
RISE 1996 - 1997
Dan Pinger Public Relations 1991 - 1996
Skills
Media Relations, Advertising, Business Development, Internal Communications, Strategic Planning, Marketing, Marketing Strategy, Marketing Communications, Leadership, Public Relations, Healthcare, Public Speaking, Crisis Communications, Strategic Communications, Social Media Marketing, Healthcare Management, Management, Strategy, Creative Direction, Fundraising, Budgets, Hospitals, Community Outreach, Newsletters, Brand Development, Nonprofits, Copywriting
Education
Bowling Green State University 1986 — 1990
Bachelors, Journalism and Public Relations
University of Phoenix
MBA, Business Administration
CareSource March 2014 - Present
Deloitte August 2012 - March 2014
Deloitte January 2011 - April 2011
VA Medical Center May 2009 - December 2010
VA Medical Center June 2008 - August 2008
Gordon Food Service June 2007 - May 2008
Skills
Auditing, Accounting, Financial Accounting, Financial Reporting, Internal Audit, Accounts Payable, QuickBooks, Financial Analysis, Account Reconciliation, Accounts Receivable, Access, Microsoft Excel, Data Analysis, Invoicing, Budgets, Time Management, Outlook, PowerPoint, Microsoft Word, Analysis, Microsoft Office, Leadership, Finance, Internal Controls, Teamwork
Education
University of Dayton 2008 — 2012
Bachelor’s Degree, Accounting and Finance
University of Dayton 2008 — 2012
Master of Business Administration (MBA)
Columbus Region Logistics Council: Cold Storage Collaboration September 2015 - Present
CareSource May 2015 - Present
Cardinal Health April 2015 - May 2015
Ascena Retail Group, Inc. March 2015 - May 2015
Walmart December 2013 - April 2014
Panda International Logistics Co., Ltd July 2013 - September 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, Arena Simulation, Supply Chain Management, Procurement, Logistics Management, Forecasting, Sales
Education
The Ohio State University 2014 — 2015
Master in Business Logistics Engineering
Sun Yat-Sen University 2010 — 2014
Logistics Management, Bachelor's degree
University of South Australia 2012 — 2012
Logistics Management, Exchange Student Program
Selene Finance LP September 2014 - Present
CareSource July 2013 - August 2014
AIG October 2011 - June 2013
GalaxE.Solutions October 2010 - September 2011
Zenith Software LTD May 2008 - August 2010
Skills
Microsoft SQL Server, SQL, T-SQL, PL/SQL, SQL Server Management..., MSBI, RDBMS, SQL Tuning, T-SQL Stored Procedures, SSIS, SSRS, SSAS 2008, Tableau, .NET, C#, Crystal Reports, Oracle SQL Developer, Microsoft Office, Windows, Linux
Education
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor of Technology (B.Tech.), Computer Science, B+
CareSource August 2015 - Present
CareSource Management Group July 2013 - Present
Lutheran Home at Concord Reserve October 2009 - June 2013
Life Care Centers of America January 2006 - October 2009
HCR ManorCare June 2005 - January 2006
ARAMARK-Sports Division September 2004 - June 2005
Aramark Schools Division 2003 - 2004
Shisler Conference Center 2001 - 2003
Skills
Employee Relations, Employee Benefits, Policy, Employee Engagement, FMLA, Training, Unemployment Management, State Fund and Self..., Leadership, Coaching, Process Improvement, Benefits Administration, Healthcare, Performance Management, Employment Law, Team Building, Conflict Resolution, Microsoft Office, Nonprofits, Customer Service, Healthcare Management, Onboarding, Employee Training, Management, Recruiting, Hiring, Interviews, HRIS, Time Management, Leadership Development, Human Resources
Education
Ashland University 2001 — 2005
Masters of Business Administration, HR Management
The Ohio State University 1995 — 1999
Bachelor of Science, Hospitality Management
CareSource
Skills
Quality Improvement, NCQA, PDCA, Quality Measures, QIP, Leadership, Nursing, Nursing Management, Accreditation, Healthcare, Medicaid Managed Care, Managed Care, Insurance, Affordable Care Act, Process Improvement, Analysis
Education
Norwich University 2012 — 2015
Master’s Degree, Nursing Administration, 4.0
Thomas More College 2002 — 2006
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
CareSource 2015 - Present
Dayton Gastroenterology April 2015 - May 2015
Patrick L. Spencer DO, Inc September 2008 - March 2015
Anthem June 2007 - August 2008
KAMS, Inc May 2004 - June 2007
Dayton Outpatient Center September 2002 - May 2004
UnitedHealthcare of Ohio April 1990 - September 2002
Skills
Medicine, Medical Billing, Healthcare, Training, Contract Negotiation, Hospitals, Physicians, Management, Insurance, Recruiting, Accounts Receivable, Invoicing, Payroll, Credentialing, Customer Service, Process Improvement, Strategic Planning
Education
Park University 1999 — 2001
Associates, Medical Management
Fairborn High School 1984 — 1987
Diploma
CareSource January 2006 - Present
Reynolds and Reynolds June 1997 - October 2005
Alliance for Education/The Dayton Foundation June 1992 - June 1997
Carlson Marketing Group June 1987 - June 1992
Skills
Conflict Resolution, Non-profit..., Event Planning, Non-profits, Leadership Development, Business Strategy, Collateral, Fundraising, Public Speaking, Media Relations, Management, Grant Writing, Program Management, Employee Relations, Workshop Facilitation, Public Relations, Staff Development, Recruiting, Leadership, Strategic Planning, Training, Community Development, Customer Service, Marketing Communications, Community Outreach, Newsletters, Policy, Nonprofits, Marketing Strategy, Volunteer Management, Program Development, Team Building, Philanthropy, Strategic Communications, Grants, Social Media, Time Management, Government, Marketing, Event Management, Employee Engagement, Organizational..., Coaching, Social Networking, Proposal Writing, Social Media Marketing, Press Releases, Editing, Corporate Communications, Crisis Communications
Education
Boston College - Wallace E. Carroll Graduate School of Management 2000 — 2002
Certificate Program
Miami University 1979 — 1982
BS
Wells Fargo November 2014 - Present
AT&T March 2014 - November 2014
Kali Professional Products September 2012 - September 2014
Buffalo Wild Wings July 2013 - March 2014
CareSource September 2011 - August 2012
Disability Network Southwest Michigan 2010 - 2011
Jr Packaging Corp 2009 - 2010
Habitat For Humanity September 2008 - 2009
Skills
Sales, Finance, Customer Service, Management, Real Estate, First Time Home Buyers, Investment Properties, PowerPoint, Customer Satisfaction, Microsoft Word
Education
Western Michigan University 2010 — 2012
Central Michigan University 2004 — 2008
Bachelor’s Degree
Lake Michigan College 2003 — 2004
CareSource May 2015 - Present
CareSource Management Group October 2014 - April 2015
CareSource Management Group August 2003 - September 2014
Standard Register April 2000 - August 2003
The Ohio State University 1997 - 2000
Skills
SAS programming, Microstrategy, SAS Macro, SQL, ETL, Software Design, Data Warehousing, Information..., SAS, Leadership, Business Intelligence, Analysis, Data Analysis, Data Modeling, Databases, Requirements Analysis, Business Process, Database Design, Microsoft SQL Server, Access, Programming, Dimensional Modeling, Process Improvement
Education
The Ohio State University 1992 — 1994
BA, Russian Language and Literature
Московский Государственный Университет им. М.В. Ломоносова (МГУ) / Lomonosov Moscow State University (MSU) 1992 — 1992
Russian Language and Literature
Pushkin State Russian Language Institute 1991 — 1991
None, Russian Language and Literature
Hollins University 1989 — 1991
CareSource May 2015 - Present
Carpenter, Lipps & Leland LLP December 2010 - May 2015
The State Auto Insurance Companies 2007 - December 2010
The Allison Group, Ltd. January 2007 - November 2007
Office of the Governor, State of Ohio 2003 - 2006
State of Ohio, Office of the Governor September 2001 - August 2003
eGovNet 2000 - 2001
Skills
Legislative Relations, Government, Public Policy, Legislation, Politics, Coalitions, Nonprofits, Political Campaigns, Political Science, Grassroots Organizing, State Government, Policy, Leadership, Policy Analysis, Administrative Law, Strategic Communications, Strategy, Civil Litigation, Media Relations, Speech Writing, Economic Development, Courts, Message Development, PAC, Lobbying, Mediation, Political Communication, Litigation, Crisis Management, Legal Writing, Crisis Communications, Legal Research, Federal Government, Community Development, Government Relations, Legislative, Advocacy, Government Affairs, Congress, Budgeting, Governmental Affairs, Coalition Building, Legislative Advocacy, Research, Medicaid, Medicaid Managed Care
Education
The Ohio State University Moritz College of Law 1990 — 1993
JD, Law
Maryville College 1986 — 1990
BA, Politcal Science
CareSource July 2015 - Present
CareSource Management Group August 2014 - Present
CareSource August 2012 - Present
Hewlett-Packard 1980 - 2012
Skills
Process Improvement, Software Documentation, PMP, ITIL, Requirements Analysis, Software Project..., Business Analysis, Integration, CMMI, Testing, Technical Writing, Software Development, Business Process..., Change Management
Education
Eastern Kentucky University
CareSource May 2015 - August 2015
Dorothy Lane Market August 2011 - August 2013
Skills
Teamwork, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Public Speaking
Education
Ohio University 2013 — 2017
Bachelor of Business Administration (BBA), Finance and Business Economics
Oakwood High School 2009 — 2013
High School
CareSource August 2015 - Present
Time Warner Cable May 2009 - April 2015
Time Warner Cable January 2008 - May 2009
US Navy June 1999 - June 2007
Skills
Call Center, Customer Experience, Account Management, Customer Retention, Customer Satisfaction, Performance Management, Call Centers, Employee Training, Training, Process Improvement, Workforce Management, Team Leadership, Telecommunications, Customer Service, Team Building, Project Management, Leadership, Vendor Management, Technical Training, PPTP, Call Center Development
Education
Indiana Wesleyan University 2011 — 2014
Bachelor's in Business Management, Business Management, 3.98
CareSource August 2015 - Present
CareSource August 2014 - August 2015
Premier Health Partners April 2005 - August 2014
Skills
Customer Service, Healthcare Management, Process Improvement, Healthcare, Hospitals, Change Management, Vendor Management
Education
Ohio University 2013 — 2015
Master of Health Administration, Health/Health Care Administration/Management
Valparaiso University 1976 — 1980
Bachelor of Science Degree, Nursing
Authentic Excellence LLC June 2008 - Present
CoachCertifications.com June 2014 - Present
CareSource January 2010 - Present
Skills
Coaching, MBTI, ICF, Leadership Development, Emotional Intelligence, Career Development, Personal Development, Mentoring, Management Development, Team Building, Organizational..., Career Exploration, Public Speaking, Team Leadership, Interview Preparation, Executive Coaching, Workshop Facilitation, Training, Organizational..., Instructional Design, Training Delivery, Management Consulting, Leadership, Succession Planning, Change Management, Employee Engagement, Management, Staff Development, Employee Training, Facilitation
Education
Xavier University 2000 — 2002
M.Ed, Human Resource Development
John Carroll University 1992 — 1996
B.A., Political Science
CareSource April 2015 - Present
Hartzell Industries November 2013 - April 2015
Standard Register January 2013 - November 2013
Rittal April 2012 - January 2013
Standard Register March 2010 - March 2012
Miami County Auditor May 2008 - March 2010
Miami County Commissioners January 2007 - May 2008
Toys R Us 2001 - 2006
Skills
Invoicing, Data Entry, Outlook, Microsoft Office, WebEx, Access, Process Improvement, SharePoint, PeopleSoft, Payroll, Salesforce.com, Time Management, Social Media, Cisco Telepresence, Budgets, P&L Management, Leadership, Event Management, Customer Service
Education
Columbus State 1998 — 1999
The Ohio State University 1996 — 1998
Troy High School 1992 — 1996
Diploma
CareSource July 2015 - Present
redtail photo (freelance) December 2005 - Present
Children's book advocate/ author December 2004 - Present
CareSource Management Group July 2013 - July 2015
WorkflowOne June 2009 - July 2013
Borders Books September 2006 - June 2009
Philadelphia Magazine August 2007 - January 2008
Click Camera (Dodd Camera) May 2004 - July 2006
Target May 2002 - December 2004
Skills
Editing, Social Media, Social Networking, Customer Service, Direct Marketing, Training, Photography, Sales, Microsoft Office, Leadership, Outlook, Microsoft Word, Teamwork, Magazines, Adobe Creative Suite, Advertising, Art, Books, Creative Direction, Digital Photography, Event Planning, Fundraising, Illustrator, InDesign, Newsletters, Photoshop, Publishing, Marketing Communications, Proofreading, Research, Time Management, Event Management, Graphic Design, Mac, Marketing, Process Improvement, Problem Solving
Education
Sinclair Community College 2013 — 2014
Photography
Rosemont College 2006 — 2008
Master's Degree, English and Publishing- design emphasis
Miami University 2001 — 2005
Bachelor's Degree, Fine Art, Photography
Miami University 2001 — 2005
Bachelor of Art, Psychology
CareSource July 2015 - Present
Ohio Department of Rehabilitation and Correction June 2013 - March 2015
United Way of the Greater Dayton Area April 2013 - June 2013
Sojourner Recovery Services June 2012 - January 2013
Day-Mont Behavioral Health Care December 2011 - June 2012
Daybreak September 2010 - June 2011
Skills
Social Services, Community Mental Health, Case Management Services, Crisis Intervention, Addiction Recovery, Community Outreach, Adolescents, Volunteer Management, Family Therapy, Therapists
Education
Wilmington College 2009 — 2011
Bachelor of Arts (BA), Social Work
Sinclair Community College 2006 — 2008
Certificate, Family Advocate
CareSource June 2015 - Present
Hyland Software August 2007 - May 2015
First Energy Corp April 2005 - August 2007
NASA September 2004 - April 2005
United States Air Force July 1994 - January 2002
Skills
OnBase, IIS, Windows Server, Network Administration, Solution Design, Problem Solving, Solution Architecture, SQL, Enterprise Content..., Load Balancing, Document Management, Computer Hardware, Computer Repair, Troubleshooting, Document Imaging
Education
ITT Technical Institute-Strongsville 2006 — 2007
Associate of applied Science, Computer Systems Networking and Telecommunications, 4.0
Hobart Service May 2015 - Present
CareSource Management Group October 2012 - May 2015
CareSource June 2012 - October 2012
CareSource March 2012 - June 2012
Huntington National Bank May 2010 - January 2012
Tippecanoe High School November 2009 - February 2010
Fox & Hound February 2009 - November 2009
Skills
Microsoft Office, Recruiting, Customer Service, College Recruiting, Onboarding, Interviews, Strategic Planning, Healthcare, Nonprofits, Management, Staff Development, Leadership, Human Resources, Hiring, Training, Team Building
Education
Wright State University 2008 — 2012
Bachelor of Science, Human Resource Management
Edison State Community College 2006 — 2008
Post Secondary Education, General Studies
Tippecanoe High School 2004 — 2008
High School Diploma
Next Medical Staffing May 2014 - Present
Assurant Specialty Property January 2014 - May 2014
CareSource September 2013 - January 2014
Dayton Respiratory Center & Sleep Specialist February 2012 - April 2013
Jewish Medical Center September 2010 - June 2012
Elite Societ Entertainment April 2006 - December 2009
Client 2004 - February 2005
Skills
Acute Care, Hospitals, Epic Systems, Healthcare Management, Healthcare, Recruiting, Staffing Services, Talent Acquisition, Temporary Staffing, Home Care, Physicians, Clinical Research, Temporary Placement, Healthcare Information..., Inpatient, Leadership, Marketing, Social Media Marketing, Social Media, Nurse Recruitment
Education
Miami Jacobs Career College 2007 — 2010
Associate's Degree, Respiratory Care Therapy/Therapist
De La Salle University 1998 — 1999
Bachelor's Degree, Physical Therapy/Therapist
Casa Del Nino Scienc High School 1994 — 1998
High School, High School/Secondary Diplomas and Certificates
CareSource August 2015 - Present
Cabinet for Health and Family Services December 2013 - August 2015
Kentucky Voices for Health July 2013 - December 2013
Children's Defense Fund September 2011 - May 2013
Skills
Policy Analysis, Health Advocacy, Public Speaking, Health Education, Client Representation, Unemployment Claims, Health Law, Preparation of Wills, Pro Bono, Child Advocacy, Public Health, Negotiation, Client Counseling, Policy, Legal Research, Legal Writing, Non-profits, Nonprofits, Spanish Language - Basic, Research, Appeals, Government, Community Outreach, Public Policy, Leadership, Legislative Relations, Volunteer Management, Editing, Program Development
Education
Benjamin N. Cardozo School of Law, Yeshiva University 2009 — 2011
Juris Doctor (J.D.)
Indiana University Bloomington 2004 — 2005
Master of Science (M.S.), Public Health Education and Promotion
University of Kentucky 2000 — 2004
Bachelor of Arts (B.A.), Sociology
CareSource January 2015 - June 2015
Medical Center at Elizabeth Place May 2013 - February 2014
Dayton Physicians, LLC February 2012 - May 2013
Primed Physicians August 2008 - November 2011
MediSync May 2005 - August 2008
Dayton ENT, Samaritan Behavioral Health, Schuster Cardiology September 2004 - May 2005
Gambro Laboratories, Quest Financial Services June 2000 - August 2004
Skills
Healthcare, Microsoft Office, Hospitals, Strategic Planning, Clinical Research, Finance, Insurance, Leadership Development, EMR, Medicare, Treatment, New Business Development, Medical Coding, PeopleSoft, Performance mangement, Training, HIPAA, Leadership, Healthcare Information..., Microsoft Word
Education
University of Phoenix 2012 — 2017
MS/Ph.D, I/O Psychology
University of Phoenix 2010 — 2011
Bachelor of Science (B.Sc.), Psychology, 3.67
Florida Memorial College 1989 — 1993
Startup Leadership Program September 2015 - Present
BITSAA Int. August 2015 - Present
CareSource May 2015 - Present
BITSAA Int. April 2015 - August 2015
Startup Leadership Program May 2014 - August 2015
University Center for International Education (UCIE), Wright State University August 2014 - July 2015
BITSAA Int. November 2014 - April 2015
BITSAA Int. April 2014 - October 2014
Office of Technology transfer, Wright Sate University January 2014 - July 2014
Startup Leadership Program September 2012 - April 2014
Skills
Microsoft Office, Writing, Social Media Marketing, Entrepreneurship, Marketing Strategy, Market Research, Social Media, Research, Start-ups, Business Development, Animal Models, Drug Delivery, Social Entrepreneurship, Data Analysis, HPLC, Strategy, Training, Pharmacology, Clinical Research
Education
Wright State University Boonshoft School of Medicine 2013 — 2015
Master of Science (MS), Pharmacology and Toxicology
Birla Institute of Technology and Science 2009 — 2013
Bachelor of Pharmacy (BPharm), Pharmacy
PNC Bank September 2015 - Present
PNC Mortgage March 2012 - September 2015
CareSource Management Group February 2006 - March 2012
CareSource January 2010 - February 2012
PNC Mortgage 2012 - 2012
CareSource Management Group December 2008 - January 2010
CareSource December 2008 - January 2010
Provider Services February 2006 - December 2008
CareSource March 2003 - February 2006
National City Mortgage September 1999 - February 2006
Skills
Healthcare Management, Team Building, Team Management, Team Motivator, Change Management, Production Management, Strong Business Acumen
Education
Sinclair Community College 2006 — 2008
Bachelor of Business Administration (BBA), 3.8
CareSource July 2015 - Present
CareSource Management Group February 2014 - Present
CareSource Management Group February 2014 - Present
CareSource Management Group April 2013 - February 2014
Total Quality Logistics August 2012 - February 2013
Dayton Lady Hoopstars AAU Program March 2012 - August 2012
Marist College August 2010 - December 2010
Skills
Team Leadership, Work Ethic, Social Media, Communication Skills, Public Relations, Creative Writing, Listening to customers, Research, Management, Customer Service, Sales, Time Management, Facebook, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Social Networking, Communication, Microsoft Office
Education
Marist College 2007 — 2011
Bachelor of Arts, Communications/Public Relations
ABC - Awesome Business Counselor January 2014 - Present
New Enterprise Forum January 2006 - Present
ABC3 - Aweesome Business Coach, Counselor, Consultant 2014 - 2015
ABC3 - Aweesome Business Coach, Counselor, Consultant 2014 - 2015
SurClean, Inc. October 2010 - July 2014
LBN 2009 - 2012
AdviCoach (franchisee) November 2006 - September 2011
Orion Associates July 2004 - October 2006
Sun Seed Company June 2005 - July 2006
CareSource February 2003 - July 2004
Skills
Coaching, Entrepreneur, Profit Improvement, Strategic Planning, Start-ups, Marketing Strategy, Small Business, Profitability, Business Planning, Business Strategy, Mentoring, Business Process..., Management Consulting, Strategy Development, Budgeting, Entrepreneurship, Public Speaking, Profit, Organizational..., B2B, Strategy, Team Leadership, Lead Generation, Leadership, Budgets, Business Development, Marketing, Sales Management, Team Building, Non-profits, Contract Negotiation, Project Planning, Business Analysis, Mergers, Sales, Change Management, Product Marketing, Profit Maximization, New Business Development, Operations Management, Consulting, Training, Nonprofits, Mergers & Acquisitions, Management, Cross-functional Team..., Product Management, Executive Management, Strategic Partnerships, Direct Marketing
Education
University of Michigan - Stephen M. Ross School of Business 1969 — 1971
MBA, Marketing & Operations Research
University of Detroit 1965 — 1969
BS, Management Science
St. Xavier High School 1961 — 1965
College/University Preparatory and Advanced High School Program, First Honors - Four Years
CareSource March 2015 - Present
Standard Register February 2014 - March 2015
UTC Aerospace Systems September 2008 - February 2014
Wealth Solutions, LLC January 2008 - September 2008
Brady Ware August 2002 - January 2008
Skills
Leadership, Mergers & Acquisitions, Program Management, Office Management, Organizational..., Project Management, Lean Tools, Continuous Improvement, SAP, Event Management, Organizational..., Event Planning, Lean Management, Financial Analysis, Financial Reporting, Strategic Planning, Management, Project Planning, Budgets, Budget Process, Budget Monitoring, Operating Budgets, Entepreneurial, SAP BW, Spreadsheets, Outlook, Administrative..., Access, Office Administration, Office Equipment, Employee Relations, Administration
Education
Bluffton University 2011 — 2013
Bachelor's Degree, Organizational Management, 3.8
Sinclair Community College 2005 — 2007
Associate's Degree, Accounting and Business Information Systems, 3.6
Purdue University 1984 — 1985
General Studies
Ethan Allen October 2013 - Present
CareSource March 2011 - November 2013
CareSource Management Group March 2011 - October 2013
Sibcy Cline Realtors April 2002 - September 2009
Axcess Financial/Check N'Go 2007 - 2008
Skills
Customer Service, Sales, Retail, Business Development, Real Estate, Interior Design, Management, Microsoft Office
Education
University of Maryland University College 1979 — 1981
NA
EyeMed Vision Care May 2014 - Present
MedPlus May 2012 - May 2014
Caresource 2008 - April 2012
LexisNexis 2005 - 2008
Education
University of Cincinnati College of Business 1998 — 2003
Bachelor, Information Systems
CareSource August 2014 - Present
CareSource Management Group May 2013 - August 2014
CareSource Management Group September 2011 - May 2013
CareSource Management Group May 2011 - September 2011
CareSource Management Group January 2007 - May 2011
Greater Dayton MRI June 2005 - August 2006
Far Hills Open MRI June 2003 - May 2005
Dayton Children's Medical Center May 1991 - June 2003
Skills
Healthcare Management, Healthcare, PowerPoint, Project Management, Microsoft Office, Medical Terminology, Management, Analysis, Quality Improvement, Six Sigma, Provider Relations, Medicare, Medicaid
Education
Sinclair Community College
Business Administration and Management, General
CareSource June 2014 - Present
Skills
Commercial Litigation, Civil Litigation, Litigation, Legal Research, Legal Writing
Education
The Ohio State University Moritz College of Law 1999 — 2002
Doctor of Law (J.D.), honors
Miami University 1994 — 1998
Bachelor of Arts (B.A.), magna cum laude
CareSource January 2015 - Present
Miami University March 2013 - Present
TriComB2B February 2013 - June 2015
CareSource May 2013 - August 2014
Grunder Landscaping Company June 2009 - August 2012
Skills
Press Releases, Advertising, Social Media Marketing, Public Speaking, Social Networking, Public Relations, Social Media..., Marketing Communications, Communication Skills, Corporate Blogging, Strategic Communications, Facebook Marketing, Google+, Twitter, Pinterest, LinkedIn, Client Surveys, Time Management, Inventory Management
Education
Miami University 2012 — 2016
Bachelor of Science (BS), Marketing
Archbishop Alter High School 2008 — 2012
High School Diploma, 4.1
CareSource March 2015 - Present
Standard Register August 2014 - March 2015
Standard Register August 2014 - March 2015
Sogeti February 2014 - August 2014
Sogeti January 2014 - August 2014
HSNi - Cornerstone Brands August 2013 - December 2013
Trimble January 2013 - August 2013
MetLife January 2006 - January 2013
Cintas 2004 - 2006
NCR Corporation 2001 - 2005
Skills
Information Architecture, User Experience, User-centered Design, Usability Testing, Requirements Analysis, Requirements Gathering, Functional..., Visio, Interaction Design, Scrum, SDLC, Business Process, Agile Methodologies, E-business, Mobile Interaction..., User Interface Design, Agile, E-commerce, Agile Project Management, Business Analysis, Enterprise Content..., Prototyping, Requirements Management, Customer Journey Mapping, Human Machine Interface, Machine Control, Product Design, Interactive Storytelling, Human Computer..., Design Specifications, Axure, OmniGraffle, Balsamiq, Adobe Creative Suite, Storyboarding, Use Case Diagrams, Mind Mapping, Voice of the Customer, Wireframes, Integration, User Experience Design, Business Requirements, Contextual Inquiry, Card Sorting, Wire Framing, Mobile Applications, User Acceptance Testing, User Interface, Data Visualization, Usability
Education
University of Nebraska at Omaha 1992 — 1993
B.A., Speech & Organizational Communication
Fifth Third Bank January 2012 - Present
CareSource Management Group January 2008 - January 2012
CareSource Management Group November 2004 - December 2007
CareSource November 2001 - November 2004
CareSource Management Group February 2001 - November 2004
CareSource September 2000 - November 2001
CareSource Management Group September 2000 - February 2001
Performance Automotive Network February 1998 - August 2000
Performance Automotive Network July 1997 - February 1998
Performance Automotive Network February 1996 - June 1997
Skills
Disaster Recovery, Servers, Active Directory, Access Control, Desktop Support, Windows Server, WAN, Computer Hardware, Windows, ITIL, Troubleshooting, Documentation, Requirements Analysis, Security, Architecture, Process Improvement, Software Documentation, SharePoint, Cisco Technologies, Networking, Switches, Virtualization, Unix, Storage, Enterprise Architecture, IIS, Hardware, Citrix
Education
HDI 2006 — 2006
ITIL Foundations
Interactive Intelligence
Xavier University Consulting Group
New Horizons
CompuMaster
Fred Pryor
Oral Roberts University
Bachelor, Music Education
CCHS
Skyline Computer Training
CareSource October 2014 - Present
Centene Corporation September 2011 - Present
Centene Corporation September 2011 - Present
LHC Group July 2010 - September 2011
Britthaven December 2003 - November 2010
State May 2007 - October 2009
Primary Nursing June 2002 - January 2004
Lake Cumberland District Health Department 1992 - 2002
Skills
Healthcare, Healthcare Management, Hospitals, Managed Care, Healthcare Information..., HIPAA, Nursing, Medicaid, Medicare, Clinical Research, EMR, BLS, Patient Education
Education
Chamberlain College of Nursing 2015 — 2017
Bachelor’s Degree, Nursing
SCC/ University of Kentucky
RN
CareSource July 2015 - Present
Area Agency on Aging Region 8 January 2015 - Present
Ohio Home Care Program June 2005 - June 2014
American Nursing Care 1996 - 2005
O'Bleness Hospital 1993 - 1996
Skills
Home Care, Hospitals, Inpatient, Mental Health, Medicaid, Palliative Care, Nursing, Healthcare, Healthcare Management, Case Managment, Nursing Education, Managed Care, Medicare, Case Management, Patient Advocacy, Community Outreach, Nonprofits, Program Development, Public Speaking
Education
Ohio University 2011 — 2013
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Hocking College 1991 — 1993
Associate's degree, Registered Nursing/Registered Nurse
Centric Consulting August 2015 - Present
CareSource 2014 - June 2015
TEK SYSTEMS 2013 - 2014
Cincinnati Children's Hospital January 2011 - 2013
American Modern Insurance Company/Munich Re 2004 - 2010
ANTHEM BLUE CROSS and SHIELD 2002 - 2004
New England Financial 2001 - 2002
ANTHEM BLUE CROSS and SHIELD/INTEGRATED COMP 1997 - 2001
CHUBB GROUP OF INSURANCE COMPANIES 1996 - 1997
CAP GEMINI 1996 - 1996
Skills
Process Improvement, Cross-functional Team..., Change Management, Leadership, Project Planning, Business Analysis, Strategy, Program Management, Insurance, Strategic Planning, SDLC, Business Process..., Microsoft Word, Analysis, Coaching, Risk Management, Management, Data Management, Metrics, Business Relationship..., Outlook, CRM, Customer Retention, ERP, Team Building, Agile Methodologies, Project Management, Business Process, Vendor Management, Consulting, Property & Casualty...
Education
Rutgers University-New Brunswick
BA
Northfield Mount Hermon
CareSource September 2015 - Present
Hewlett-Packard Enterprise Services 2008 - September 2015
Hewlett Packard July 1984 - July 2009
EDS 1998 - 2009
EDS July 1993 - October 1997
Electronic Data Systems July 1984 - October 1991
Skills
MS Project, Business Process, IT Strategy, Program Management, PMP, IT Service Management, Service Delivery, ITIL, IT Operations, Solution Architecture, Project Delivery, Service Management, Vendor Management, Software Project..., Project Management, Data Center, Requirements Analysis, PMO, SDLC, Project Portfolio..., Outsourcing, Business Analysis, Change Management, Visio, Process Improvement, Incident Management, Resource Management, Integration, IT Outsourcing, Enterprise Architecture, Business Process..., IT Management, Project Planning, Disaster Recovery, SharePoint, PMBOK, Offshoring, HP, Business Transformation, ERP, Release Management, Cross-functional Team..., Pre-sales, Global Delivery, Infrastructure, Sla, System Deployment, Information Technology, PMI, Governance
Education
Sinclair Community College
Associate's Degree, Business / Applied Science
CareSource June 2015 - Present
Standard Register May 2014 - June 2015
The Reynolds and Reynolds Company March 2011 - May 2014
The Reynolds and Reynolds Company 2006 - March 2011
The Reynolds and Reynolds Company November 1998 - 2006
Wrightpoint Computers (A division of Modern Technologies Corporation) 1995 - 1998
Micro Peripherals, Inc. 1987 - 1995
Education
The George Washington University - School of Business 2000 — 2002
Master's Certificate, Project Management
Health Plan Services December 2013 - Present
CareSource August 2009 - December 2013
MetLife December 2001 - August 2009
Red Sky 2000 - 2001
Brand Dialogue 1998 - 2000
Passlogix June 1998 - October 1998
Advaned Software Kinetics January 1996 - July 1998
Education
New York University - Polytechnic School of Engineering 1993 — 1998
CareSource May 2015 - Present
CareSource Management Group January 2011 - May 2015
Ingenix December 2009 - February 2011
Walmart 2007 - 2011
Ingenix November 2007 - December 2009
UnitedHealth Group January 2007 - December 2009
Definity Health January 2006 - November 2007
Apothecary Products 2006 - 2007
Express Scripts 1997 - 2004
Skills
Pharmacy, Pharmacy Benefit..., Managed Care, Medicaid, Healthcare, Medicare Part D, Medicare, Disease Management, Healthcare Information..., Health Policy, Healthcare Management, Health Insurance, Healthcare Industry, Pharmaceutical Industry, HIPAA, Strategy, Utilization Management, Healthcare Consulting, Pharmacy Automation, Informatics, Hospitals, Medicaid Managed Care, Medication Therapy..., Provider Relations, Employee Benefits, Quality Improvement, Clinical Research, EHR, Patient Safety, EMR, Pharmacists, Oncology, Physicians, Management
Education
Cleveland State University 1993 — 1996
MBA, Healthcare Administration
Ohio Northern University 1977 — 1982
BS Ph, Pharmacy
CareSource July 2015 - Present
Omnicare Inc. November 2013 - Present
CH Mack, Inc May 2009 - September 2013
R+L Carriers January 2007 - May 2009
MedPlus February 2005 - December 2006
Skills
Agile Methodologies, Quality Assurance, Regression Testing, Test Cases, User Acceptance Testing, Software Quality..., Testing, Quality Center, SDLC, Test Planning, Healthcare Information..., Manual Testing, Test Management, Test Strategy, QTP, HP Quality Center, Scrum, Databases, Defect Tracking, Microsoft SQL Server, Requirements Analysis, Integration Testing, SQL, TFS, HP QTP
Education
The Ohio State University 1987 — 1992
Bachelor of Science (B.S.), Welding Engineering
Forest Park High School 1984 — 1987
High School
Paycor January 2013 - Present
CareSource November 2012 - January 2013
Fifth Third Processing Solutions March 2011 - November 2012
Paycor 2010 - 2011
Paycor 2010 - 2011
Berean Christian Stores January 2002 - November 2009
US Digital Partners February 2008 - January 2009
Standard Publishing 2004 - 2007
Standex International 2002 - 2007
Standard Publishing / Standex Intrenational 2001 - 2007
Skills
Microsoft SQL Server, ASP.NET, JavaScript, Software Development, .NET, TFS, User Experience, SDLC, Management, C#
Education
University of Cincinnati 1991 — 1995
Weber State University 1986 — 1988
Mt. Healthy High School
CareSource June 2015 - Present
Kettering Health Network October 2013 - June 2015
Kettering Health Network January 2010 - October 2013
Greene Memorial Hospital March 2009 - January 2010
Airline Professionals Association September 2006 - February 2009
Skills
Public Relations, Advertising, Social Media, Marketing Strategy, Employee Engagement, Corporate Writing, Strategic Communications, Web Content Management, Corporate Websites, Healthcare, Community Outreach, Media Relations, Web analytics, non-profit..., Leadership, Direct Mail, Budgets, Publications, Online Advertising, Internal Communications, Marketing Communications, Marketing, Social Media Marketing, Nonprofits, Strategic Planning, Writing
Education
Bowling Green State University 2004 — 2006
Masters
Miami University 2000 — 2004
BA
Denver Divers 2009 - 2011
Denver Divers 2009 - 2011
OptumHealth Financial Services January 2008 - September 2008
CareSource November 2005 - November 2007
Education
University of Colorado Denver 1985 — 1990
MHA, Business and Health Administration
Project Management Institute
PMP
CareSource May 2013 - Present
Kettering Health Network October 2009 - December 2014
Kettering Medical Center Network February 2007 - October 2009
Grandview Medical Center June 2003 - February 2007
Skills
HRIS, Human Resources, Ultipro, Employee Benefits, Access, Personnel Management, Microsoft Word, Business Intelligence, Microsoft Office, Benefits Administration, Applicant Tracking..., Cognos, HRIS Database Management, Process Improvement, Online Enrollment, Report Writing, HR Information..., Employee Database..., Microsoft Excel, Analysis, Word, Excel, Onboarding
Education
Columbia Southern University 2006 — 2008
B.S., Business - Human Resource Management
Miller Insurance & Financial Services June 2005 - Present
CareSource 2002 - 2003
Re/MAX Pro-formance June 2000 - October 2001
Skills
Claim, Casualty, Liability, Underwriting, Insurance, Employment Practices..., Commercial Insurance, Property & Casualty..., Risk Management, Sales Management, Legal Liability, General Insurance, Homeowners, Professional Liability
Education
Lighthouse Christian School
Sinclair Community College
University of Phoenix
CareSource September 2015 - Present
Advanced Consulting Solutions July 2007 - Present
Ameritas November 2014 - July 2015
DFW International Airport May 2013 - October 2013
NBTY January 2013 - April 2013
Center for Medicare and Medicaid July 2012 - December 2012
Vantiv February 2012 - September 2012
CSC / Airforce ECSS July 2011 - January 2012
Dallas Independent School District March 2010 - June 2011
Red River Solutions March 2010 - June 2011
Skills
Oracle ERP Tester, Requirements, Requirements Analysis, Requirements Gathering, Requirements Management, MS Project, Project Execution, Project Delivery, Certified Project..., Oracle Financials, Oracle E-Business Suite, Test Management, Test Planning, Product Testing, User Acceptance Testing, System Testing, Quality Center, Quality Assurance, ITIL, Project Management, Test Automation, Oracle, Testing, Data Migration, Marketing Research, Business Intelligence, Data Warehousing, ERP
Education
University of New Hampshire 1991 — 1995
Bachelor of Arts, Economics
CareSource December 2008 - Present
Blue Cross and Blue Shield of Michigan October 2007 - June 2008
Veterans Affairs Office of Inspector General October 2003 - August 2007
Korein Tillery June 2002 - July 2003
Skills
Microsoft Office, Customer Service, Project Management, Microsoft Excel, Strategic Planning, Negotiation, Microsoft Word, Leadership, Project Planning, HIPAA, Program Management
Education
University of Michigan 1998 — 2001
Bachelor of Arts (B.A.), History and Political Science, 3.85/4.00
CareSource July 2015 - Present
Standard Register January 2006 - July 2015
NCR January 1985 - January 2006
Education
The Ohio State University Fisher College of Business
Lake Health November 2010 - Present
MetroHealth Medical Center August 2008 - August 2010
Glenn Sigel December 2007 - August 2008
WellCare Health Plan of Ohio July 2006 - August 2007
CareSource March 2003 - July 2006
CareSource October 2000 - February 2003
The Cleveland Clinic Foundation July 1998 - October 2000
Aetna US Healthcare January 1998 - July 1998
CareSource January 1997 - December 1997
CareSource March 1996 - December 1996
Skills
Healthcare Management, Medicare, Network Development, Managed Care, Healthcare, Medicaid
Education
Cleveland State University 1992 — 1994
MBA, HealthCare Administration
Ohio Real Estate
University of Vermont 1983 — 1987
BA, Psychology, Spanish
CareSource August 2015 - Present
Premier Physicians Services December 2012 - June 2015
Harris Products Group June 2008 - December 2012
EBS Asset Management 2004 - 2007
JPMorgan Chase 1998 - 2004
Skills
Executive Support, Executive Calendar..., Travel Management, Project Management, Relationship Management, Microsoft Office, Event Planning, Customer Service, SAP, Microsoft Word, PowerPoint, Microsoft Excel, Budgets, Expense Reports, Calendaring, Concur, Leadership
Education
The Ohio State University
Bachelor's Degree
CareSource February 2014 - Present
Elsevier August 2009 - February 2014
Web Yoga September 2008 - January 2009
Reed Elsevier March 2004 - May 2008
Lexis Nexis through Manpower Professional September 2002 - November 2003
IEC International, Inc May 1998 - August 2002
Skills
SDLC, Vendor Management, SharePoint, Agile Methodologies, Requirements Analysis, Content Management, Visio, Software Project..., Program Management, Waterfall, XML, Process Improvement, Project Management, Software Development, Integration, Quality Assurance, Testing, Business Process, Leadership, Management, Software Documentation
Education
Wilberforce University 2004 — 2009
BS, Organizational Management
Sinclair Community College 1994 — 1997
AAS, Visual Communications
CareSource September 2014 - Present
Standard Register January 2013 - September 2015
Tyler Technologies May 2008 - January 2013
Skills
Project Management, Business Analysis, Management, XML, SharePoint, Requirements Analysis, SQL, Visio, SDLC, Software Development, Business Intelligence, Requirements Gathering, Software Implementation, Microsoft SQL Server, Software Documentation, Testing, Software Project..., Agile Methodologies, HTML
Education
University of Dayton 2002 — 2004
Master of Business Administration (MBA)
Wright State University 1998 — 2001
Bachelor of Science (BS), Management Information Systems, General
CareSource August 2015 - Present
CareSource Management Group June 2014 - August 2015
Elsevier March 2011 - June 2014
NewPage Corporation July 2008 - March 2011
LexisNexis May 1984 - June 2008
Skills
Process Improvement, Software Project..., Project Planning, Leadership, ITIL, Disaster Recovery, Integration, SharePoint, Requirements Analysis, SDLC, Project Management, Software Documentation, Editing, Training, Program Management, Management, Business Intelligence, Quality Assurance, Business Process, IT Management, Enterprise Software, IT Service Management, Analysis, Business Analysis, Vendor Management, PMP, Visio, Project Portfolio..., IT Strategy
Education
Ashford University 2008 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Saint Leo University 2003 — 2004
Business Administration
Northern Kentucky University 1982 — 1984
Paralegal and Law Enforcement
Kentucky Community and Technical College 1980 — 1982
A.S., Business
CareSource June 2015 - Present
Navigant September 2012 - May 2015
Navigant Consulting April 2009 - September 2012
Navigant Consulting July 2008 - April 2009
Deloitte & Touche September 2004 - June 2008
Forest Health Services 2002 - 2002
Skills
Technical Accounting, Accounting Policy, GAAP, Internal Controls, Accounting Research, Audit Support, Revenue Recognition, SEC reporting, 10Q, 10K, Accounting Standards, Big 4, Monthly Close, External Audit, SEC filings, Internal Audit, SOX, Financial Reporting, Audit, US GAAP, Financial Accounting, Accounting, Operational Controls, Journal Entries, Accountants, Variance Analysis, Sarbanes-Oxley Act, CPA, Consolidation, Finance, IFRS, Hyperion Enterprise, Auditing, SOX 404
Education
University of Michigan - Stephen M. Ross School of Business 2003 — 2004
Masters of Accounting, Accounting
Kalamazoo College 1999 — 2003
BS, Economics w/Emphasis in Business
GP South 1995 — 1999
CareSource August 2015 - Present
MDwise, Inc. January 2015 - August 2015
MDwise, Inc. December 2007 - August 2015
MDwise, Inc. May 2002 - December 2007
MDwise, Inc. December 1999 - May 2002
MDwise, Inc. May 1999 - December 1999
KWK Management Group March 1998 - May 1999
Indiana State Medical Association May 1993 - March 1998
Skills
Medicaid, Managed Care, Healthcare, HIPAA, Health Insurance, Healthcare Management, Health Policy, Process Improvement, Leadership, Strategic Planning, Policy, Legal Writing, Policy Analysis, Provider Relations, Public Policy, Government, Analysis, Legislative Relations, Hospitals, Community Outreach
Education
University of Notre Dame - Mendoza College of Business
Executive Certificate in Business Administration
Indiana University School of Law—Indianapolis 1997 — 2001
Doctor of Jurisprudence, Concentration in health law
Indiana University-Purdue University at Indianapolis 1995 — 1997
Public Management Certificate, School of Public and Environmental Affairs
Indiana University Bloomington 1990 — 1994
Bachelor of Arts, Political Science
CareSource July 2014 - Present
Fidelis Care February 2013 - June 2014
FIDELIS CARE June 2003 - February 2013
Kaleida Health November 2002 - June 2003
Univera Health Care 1998 - 2002
MedE America January 1997 - April 1998
Buffalo General Hospital 1995 - 1997
Skills
Healthcare IT, EDI, HIPAA Transactions, Facets, HIPAA, Healthcare Information..., HL7, Healthcare, Visio, Managed Care, Process Improvement, Business Analysis, Medicaid, Provider Relations, Healthcare Management, Management, Healthcare Industry, Leadership, Health Insurance, Claim, Software Documentation, Troubleshooting, Revenue Cycle, SDLC, Insurance, EHR
Education
State University of New York College at Buffalo 1991 — 1995
BA, Business Admin
Erie Community College 1987 — 1991
Associate, Business Administration
Cheshire Dermatology November 2013 - Present
Caresource June 2009 - Present
Visiting Nurses Services March 2012 - November 2013
Direct Energy Business Services March 2007 - June 2009
Waste Management May 2006 - June 2007
Skills
Energy, Natural Gas, Process Improvement, Operations Management, Business Process..., Leadership, Analysis, Team Leadership, Customer Service, Project Planning, Microsoft Excel, Management, Power Generation
Education
Southern Connecticut State University 1995 — 1999
BS, Liberal Studies
CareSource June 2015 - Present
Hospice of the Western Reserve October 2013 - June 2015
University Hospitals of Cleveland July 2012 - October 2013
University Hospitals of Cleveland March 2011 - July 2012
PNC Bank July 2008 - June 2010
National City Bank July 2005 - June 2008
National City Bank August 2000 - June 2005
Self-Employed January 2000 - December 2002
Self Employed January 1999 - December 1999
Cleveland Clinic June 1994 - December 1998
Skills
Performance Measurement, Incentive Programs, Process Improvement, Change Management, Strategic Planning, Nursing, Business Analysis, Epic Systems, CPOE, Hospitals, EMR, Team Leadership, Project Management, Access, Management, Training
Education
Ohio University 2013 — 2014
Bachelor's Degree, Registered Nursing/Registered Nurse
Cuyahoga Community College 2009 — 2012
Associate Degree in Applied Science, Registered Nursing/Registered Nurse
Bowling Green State University
BSBA, Business, Marketing, Retailing
CareSource September 2015 - Present
Bridgeforce August 2014 - Present
Fifth Third Bank February 2010 - February 2014
Citi 2006 - 2009
HSBC 2004 - 2006
American Express 2001 - 2004
American Express 1998 - 2001
American Express 1996 - 1998
American Express 1994 - 1996
American Express 1990 - 1994
Skills
Strategic Partnerships, Credit Cards, Vendor Management, Payments, Product Development, Mobile Payments, Management, Six Sigma, Debit Cards, Market Research, Loyalty Programs, Re-engineering, Project Portfolio..., Product Management, EMV, Digital Marketing, NFC, Marketing Strategy, Smart Cards, Public Speaking, Brand Development, Conversion Optimization, Private Label, Prepaid Cards, People Management, Co-Branding, Operations, TSYS, FDR, MasterCard, American Express, Visa, ECM, New Product..., Platform Integration, Strategy, Project Management, Project Delivery, Business Process..., Business Development, Business Strategy, Cards, Credit, Competitive Analysis, CRM, Cross-functional Team..., Electronic Payments, Customer Experience, Enterprise Content..., Leadership
Education
Hartford University
BS, Business Administration
Florida Community College at Jacksonville
Industrial Technology
Fort Walton Beach High School
High School
CareSource January 2014 - Present
TMG Health August 2013 - January 2014
Fidelis Care April 2012 - May 2013
Independent Health February 2010 - April 2012
MVP Health Care May 2009 - February 2010
Meritain Health April 2008 - January 2009
Electronic Management Services, Inc April 1996 - April 2008
Computer Task Group April 1994 - January 1996
Fisher-Price May 1992 - April 1994
Cardinal Health Systems November 1986 - February 1992
Education
Houghton College
B.S, Organizational Management
Erie Community College
A.A.S, Data Processing
Comptek Technical Training Center
CareSource 2015 - Present
Blue Care Network January 1990 - August 2015
National Steel Corporation May 1988 - December 1989
Skills
Managed Care, Healthcare Information..., Healthcare Management, HIPAA, Insurance, Medicaid, Medicare, SDLC, Process Improvement, Requirements Gathering, Healthcare Consulting, Employee Benefits, Access
Education
Walsh College 2014 — 2018
Master of Business Administration (M.B.A.), Dual: MBA / MSF
University of Detroit Mercy 1983 — 1987
Bachelor Science, Management Information Systems
CareSource May 2015 - Present
Wal-Mart Stores, Inc. August 2012 - October 2014
The Cousins Law firm August 2009 - August 2012
National Bankruptcy Services August 2008 - February 2009
Skills
Litigation, Legal Research, Commercial Litigation, Legal Writing, Civil Litigation, Courts, Trials, Mediation, Contract Management, Retail, Contract Negotiation, Government Contracting, Government Relations
Education
University of Arkansas School of Law, Fayetteville 2004 — 2007
Juris Doctorate, Law
Hendrix College 2000 — 2004
Politics
CareSource September 2014 - Present
Robbins Gioia July 2013 - Present
Sogeti USA LLC January 2012 - April 2013
WPAFB 2010 - March 2012
Northrop Grumman January 2001 - February 2009
Skills
SharePoint, SQL*Plus, COBOL, Microsoft Office, HP Tandem Utilities, Test Planning, Requirements Analysis, Application Lifecycle...
Education
Central Michigan University 2010 — 2011
Master of Science (MS), Administration
Wilberforce University 2004 — 2005
Bachelor of Applied Science (B.A.Sc.), Information Technology
CareSource May 2015 - Present
Standard Register May 2014 - May 2015
WorkflowOne October 2011 - April 2014
WorkflowOne November 2007 - October 2011
Skills
Account Management, Customer Service, Access, Inventory Management, E-commerce, Microsoft Excel, Team Leadership, Management, Process Improvement, Leadership, Team Building, Business Analysis, Software Documentation, Forecasting, Project Management, Troubleshooting, Operations Management, Customer Satisfaction, Vendor Management, Analysis, CRM, Technical Support, Cross-functional Team..., Training, Six Sigma, B2B, Integration, Program Management, Solution Selling, Visio, Change Management, Continuous Improvement, Data Analysis, Customer Retention, Call Centers, Sales Process, SharePoint, Sales, Strategy, Strategic Planning, Business Development, Business Intelligence, Digital Printing, Business Process, Project Planning
Education
Sinclair Community College 1997 — 2000
Business Administration
Wright State University 1993 — 1995
Business Administration, Management and Operations
CareSource 2008 - Present
BBK 2008 - 2008
Coventry Health Care 2004 - 2008
State of Michigan-Department of Insurance 2001 - 2004
SelectCare Health Plan, Inc. 1997 - 2001
Skills
Medicaid, Medicare, Provider Relations, Managed Care, Health Policy, HIPAA, Healthcare Management, Healthcare Consulting, HMO, Network Development, Process Improvement, Insurance, Strategic Planning, Vendor Management, Utilization Management, Healthcare, Health Insurance, Disease Management, Healthcare Industry, Executive Management, Revenue Cycle, Credentialing, Quality Improvement, Physicians, Practice Management, Healthcare Information..., Physician Relations
Education
Eastern Michigan University
MPA, Public Administration
Wayne State University
Bachelor of Science, Finance and Business Economics
CareSource May 2015 - Present
CareSource Management Group March 2013 - May 2015
Council on Aging Southwestern Ohio June 2010 - March 2013
Taylor Nelson Sofres August 2006 - June 2010
Beech Acres Parenting Center June 2002 - August 2006
Skills
Quantitative Research, Questionnaire Design, Survey Design, Qualitative Research, SPSS, Focus Groups, Research Design, Online Research, Customer Insight, Program Evaluation, Data Analysis, Survey Research, Consumer Behaviour, Non-profits, Advertising Research, Market Research, Segmentation, SAS, Analytics, Statistical Software, Business Insights, Quantitative Analytics, Report Writing, Data Collection, Statistics, Marketing Research, SAS programming, Data Mining, Predictive Analytics, Primary Research, Analysis, Research, Process Improvement, Healthcare
Education
Miami University 1997 — 2002
M.A., Psychology
The University of Texas at El Paso 1994 — 1997
BA, Psychology
Care Improvement Plus-XLHealth June 2011 - November 2013
CVS Caremark Corporation January 2007 - August 2010
CareSource February 2005 - December 2006
AmeriChoice January 2000 - January 2005
Health Care Excel January 1998 - January 2000
ANTHEM BLUE CROSS BLUE SHIELD January 1996 - January 1998
Skills
Pharmacy Benefit..., Managed Care, Healthcare, Employee Benefits, Hospitals, Health Policy, Insurance, Health Insurance, Physicians, Pharmacy, Medicaid, Medicare, Disease Management, Medicare Part D, HMO, Management, PPO, Claim, Healthcare Industry, HIPAA, Healthcare Management, Utilization Management, Healthcare Consulting, Credentialing, Healthcare Information..., Process Improvement, Account Management, Provider Relations, Customer Service, Team Building, Pharmaceutical Industry, Cross-functional Team..., Leadership, Training, Network Development, Physician Relations, Quality Improvement, Contract Negotiation
Education
Ivy Tech Community College 2014 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Purdue University 1991 — 1995
BA, Health Promotion and Wellness
CareSource Management Group February 2014 - Present
CareSource March 2008 - February 2014
Emerson Climate Technologies January 1996 - March 2008
Alliance Compressors January 1998 - August 2001
Skills
SSIS, SSRS, T-SQL, Microsoft SQL Server, Database Administration, Disaster Recovery, Windows Server, SQL, SDLC, Active Directory, Databases, Servers, Business Analysis, Database Design, Troubleshooting, Cluster, Technical Leadership, Integration, Security, Enterprise Architecture, System Administration, ITIL, Project Management, IIS, Visio
Education
Wright State University 2003 — 2005
MBA, Management Information Systems
Northwestern State University 1998 — 2001
BS, Computer Information Systems
Kettering University 1995 — 1996
Real Life Management March 2011 - Present
CareSource 2006 - 2011
Association for Retarded Citizens,So.Fl/ Guardianship and Case Management Svcs.,Inc 2001 - 2006
Guardianship Program of Dade County May 1987 - December 2001
Skills
Guardianship, Elder Care, Developmental..., Money Management, Children and Families, Case Managment, Alzheimer's disease, Community Outreach, Social Services, Adults, Medicaid, Healthcare Management, Program Development, Mental Health, Crisis Intervention, Non-profit..., Home Care, Medicare, Nonprofits, Event Planning, Healthcare, Public Speaking, Case Management, Fundraising, Long-term Care, Patient Advocacy, Treatment, Management, Physician Relations, Managed Care, Hospitals, Healthcare Consulting
Education
Florida International University
Social Work
CareSource August 2015 - Present
Sacred Heart of Jesus School December 2013 - Present
Mound Agency of Ohio, Inc February 2008 - December 2013
Ashland University 1996 - 1999
Residence Inn by Marriott-Toledo, OH 1992 - 1994
Skills
Insurance, Claim, Claims Management, Underwriting, Long-term Care, General Insurance, Training, Public Speaking, Leadership, Team Building
Education
Hondros College 2011 — 2011
State Licensed Insurance Agent, Life & Health
Bowling Green State University 1984 — 1988
BSBA, Business
Bowling Green State University
Bachelor of science Business Administration, Business
CareSource April 2006 - Present
Skills
Team Building, Six Sigma Change..., Project Management, Marketing Communications, Six Sigma, Leadership, Training, Strategic Planning, Public Speaking
Education
Miami University
B.A., English/Journalism
CareSource July 2015 - Present
Skills
Nonprofits
Education
Cleveland State University 2009 — 2011
Masters of Social Work
SummaCare April 2008 - Present
Coventry Health Care March 2006 - August 2007
CareSource 2003 - 2007
Unicare February 2001 - October 2006
Aetna 1996 - 1999
Skills
Provider Relations, Managed Care, Network Development, Health Insurance, HMO, PPO, Contract Negotiation, Medicare, Medicaid, NCQA, Healthcare, Business Process..., Business Relationship..., Leadership, Problem Solving, Health Policy, Critical Thinking, Mentoring, Hospitals, Network Management..., Business Development, Negotiation, Healthcare Industry, HIPAA, Pharmacy Benefit..., Healthcare Management
Education
Buchtel High School
The University of Akron
CareSource June 2014 - Present
Illumination Works August 2011 - Present
Premier Health Partners November 2004 - August 2011
Sara Lee Foods September 2001 - November 2004
IBM June 1999 - September 2001
Education
University of Dayton 1994 — 1999
BS, Computer Information Systems
CareSource March 2015 - Present
RJT Compuquest November 2012 - February 2015
Spectrasoft Technologies, Inc July 2004 - October 2012
Skills
ABAP, Requirements Analysis, SDLC, SAP ERP, Business Intelligence, Business Analysis, ERP, Business Process, Consulting, SAP Netweaver, EPM, SAP BPC, SAP BW
Education
The University of Texas at San Antonio 2001 — 2003
Master's degree
CareSource May 2003 - Present
Skills
Managed Care, Healthcare Management, Healthcare, Disease Management, Acute Care, Medicaid, Hospitals, Medical/Surgical, Medicare, Home Care, JCAHO, Nursing, Medical Case Management, Quality Improvement, HEDIS, Patient Education, Inpatient, Healthcare Industry, HIPAA, Registered Nurses, Utilization Review, Medical Terminology, Patient Safety
Education
Andrews University
Bachelor's degree, Registered Nursing/Registered Nurse
Sinclair Community College
ADN, Registered Nursing/Registered Nurse
Carroll High School
CareSource July 2015 - Present
Skills
Basic Comprehension in..., Cpr Certified, Microsoft Office, Certified Immunizer, IV, Inpatient, Patient Counseling, Community Pharmacy, Managed Care, Pyxis
Education
Massachusetts College of Pharmacy and Health Sciences 2008 — 2014
Doctor of Pharmacy (PharmD)
CareSource June 2015 - Present
Boys & Girls Club of Dayton September 2005 - February 2015
Eastway Behavioral Healthcare November 2003 - May 2006
Daybreak January 2002 - October 2003
Skills
Community Outreach, Program Development, Community Development, Case Management, Nonprofits, Social Services, Grant Writing, Event Planning, Volunteer Management, Leadership Development, Public Speaking, Fundraising, Program Management, Customer Service, Event Management, Leadership, Organizational..., Public Relations, Strategic Planning, Microsoft Office, Team Building, Training, Teaching, Program Evaluation, Staff Development
Education
Indiana Wesleyan University 2014 — 2016
Master's Degree, Ministry
Wright State University 2009 — 2013
Bachelor's degree, Social Work
Sinclair Community College 2006 — 2009
Certificate, Family Advocate
CareSource March 2015 - Present
Cirrus Consulting Group September 2014 - March 2015
The Bon Ton Stores Inc. October 2006 - February 2015
Sinclair Community College September 2012 - December 2013
Standard Register 1980 - 2012
Skills
CPT, Customer Service, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, CCA Certification AHIMA, ICD-9, ICD-10
Education
Sinclair Community College 2012 — 2014
Certificate, Medical Insurance Coding Specialist/Coder
CareSource August 2015 - Present
CareSource Management Group May 2014 - August 2015
CareSource May 2012 - May 2014
CareSource Management Group August 2010 - May 2012
Skills
Medicare, Medicaid, Health Insurance, HIPAA, Process Improvement, Auditing, Health Policy, Management, Insurance
Education
Sinclair Community College 2009 — 2011
Associate of Arts (A.A.)
CareSource June 2015 - Present
Creative World Of Childcare May 2003 - June 2015
Standard Register 2000 - 2003
Standard Register 1997 - 2000
Skills
Management, Leadership, Team Building, Six Sigma, Operations Management, Training, Strategic Planning, Process Improvement
Education
University of Dayton 2009 — 2013
Master's Degree, Education
CareSource June 2015 - Present
Creative World Of Childcare May 2003 - June 2015
Standard Register January 2000 - April 2003
Standard Register January 1997 - January 2000
Skills
Microsoft Office, Leadership, Management, Project Management, Strategic Planning, Training, Customer Service
Education
Edgewood College
Bachelor of Science (B.S.), Secondary Education and Teaching
University of Dayton
Master of Education (M.Ed.)
CareSource April 2013 - Present
Skills
Insurance, Leadership, Management
Education
Sinclair Community College 2008 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services
CareSource September 2012 - August 2014
Education
Cincinnati State Technical and Community College 2015 — 2017
Pre-Nutrition