Experience
Sutherland Global Services  September 2013 - Present
CA Technologies  March 2012 - Present
Carlson Restaurants / T.G.I. Friday's   March 2010 - August 2011
Sutherland Global Services  2008 - 2009

Skills
Call Center, Salesforce.com, Customer Service, Team Leadership, Customer Satisfaction, Sales, Account Management, B2B, Call Centers, Marketing, Lead Generation, CRM, Sales Process, Training, Management, Coaching, Direct Sales, Customer Experience, Business Development, Leadership, Telecommunications, Team Management, Pre-sales, Virtualization, Cloud Computing, Networking, Enterprise Software, SaaS, Managed Services, Security, Outsourcing, Solution Selling, Vendor Management, Professional Services, Sales Operations

Education
Monroe Community College   2009 — 2010
Information Technology

Experience
Kohl's Department Stores  January 2014 - Present
Kohl's Department Stores  April 2013 - Present
Fox's Pizza and Pub   April 2011 - Present
Applebee's  August 2009 - March 2011
Carlson Restaurants / T.G.I. Friday's   April 2008 - August 2009

Skills
Customer Service, Time Management, High Organizational..., Written & Verbal..., Energetic team player

Education
Northern Illinois University   2011 — 2013
Bachelor of Science (B.S.), Textiles, Apparel and Merchandising

Joliet Junior College   2008 — 2011
Associate of Arts (A.A.), General Studies

Experience
Mage LLC   March 2014 - Present
Radio Entrepreneurs   March 2014 - Present
Carlson Restaurants / T.G.I. Friday's   March 2010 - March 2015
Legal Sea Foods  October 2012 - May 2014
RE/MAX  May 2012 - August 2012

Skills
Customer Satisfaction, Sales Promotion, Organization, Time Management, Online Advertising, Recruitment Advertising, Advertising, Account Management, Social Networking, Restaurants, Facebook, Sales, Leadership, Food & Beverage, Training, POS, Marketing, Hospitality, Event Planning, PowerPoint, Social Media, Management, Customer Service, Teamwork, Inventory Management, Social Media Marketing, Food Service, Retail

Education
Lasell College   2010 — 2014
Bachelor of Business Administration (B.B.A.), International Business, Junior

Lasell College   2010 — 2014
Bachelor of Business Administration degree, International Business and Management; Psychology

Experience
Sweet Dreamzzz Inc.   May 2015 - Present
The Bon Ton Stores Inc.  October 2013 - Present
Guernsey Farms Dairy  March 2009 - Present
Carlson Restaurants / T.G.I. Friday's   December 2012 - September 2013
Cedar Mediterranean Cuisine   August 2008 - March 2009

Skills
Spanish-speaking, Interpersonal Skill, Team-oriented, Organization, Public Relations, Teamwork, Critical Thinking, Leadership, Higher Education, Interpersonal..., Social Networking, Highly detail oriented, Close Attention to..., Creative Writing, Goal Oriented, Social Media, Microsoft Office, Microsoft Word, Customer Service, Communication, Research, Event Planning, Public Speaking, Social Media Marketing, Marketing, Microsoft Excel, Writing, Photoshop, Time Management, Customer Satisfaction, Problem Solving, Sales, Facebook, Press Releases, Editing, PowerPoint, Hospitality, Advertising, Retail

Education
Grand Valley State University   2012 — 2014
Bachelor of Arts (B.A.), Communications

Oakland Community College   2009 — 2012
Communications

Experience
Mercedes-Benz Financial Services USA LLC  July 2015 - Present
Better Detroit Youth Movement   June 2013 - Present
Mercedes-Benz Financial Services USA LLC  June 2015 - July 2015
Meridian Health Plan  August 2013 - June 2015
Visual Ronin   2014 - 2014
Campbell Campaign   June 2013 - August 2013
Primerica  2012 - 2013
Quicken Loans  June 2012 - August 2012
Carlson Restaurants / T.G.I. Friday's   April 2006 - April 2012

Skills
Computers, Project Management, Networking, Windows Server, Windows, Time Management, Troubleshooting, Information Technology, Training, System Administration, Team Leadership, Software Documentation, Microsoft Office, Event Planning, Social Networking, Customer Satisfaction, Creative Writing, Social Media, Event Management, Access, PowerPoint, Teamwork, Leadership, Customer Service, Databases, Analysis, Management, Microsoft Excel, Outlook, Testing, Business Analysis, Program Management, Quality Assurance, Research

Education
University of Detroit Mercy   2011 — 2013
Bachelor's degree, Computer and Information Sciences and Support Services

Henry Ford Community College   2009 — 2011

Henry Ford Academy   2006 — 2008

Experience
Ocean Endosurgery Center   December 2013 - Present
Genesis southern ocean center   July 2013 - Present
LTC and rehab facility   February 2010 - Present
Center for special procedures, same day back and neck   February 2008 - January 2010
Carlson Restaurants / T.G.I. Friday's   August 1996 - June 2004

Skills
medical assesment, Management, Staff Retention, Retention Management, Troubleshooting, Multi Tasking, Inventory Control, Operating Budgets, Infection Control, IV, Medication..., Long-term Care, Care Planning, Mental Health Care, Mental Health Treatment, Personnel Management, Employee Training, Employee Management, Employee Recognition, Hiring Employees, Team Building, Team Leadership, Team Management, Cross Functional Team..., Parent Coaching, Parenteral Nutrition, Communication, Corporate Communications, Corporate Finance, Corporate Sales..., Time Management, Delegation, Wound Care, Elder Care, Palliative Care, Critical Thinking, Critical Care Medicine, Hospice, Supervisory Skills, Supervisory Experience, Staff Supervision, Staff Management, Nursing, Nursing Management, Emergency Nursing, Patient Education, Direct Patient Care, Patient Advocacy, Patient Support, Tube Feeding

Education
OCC school of nursing   2006 — 2008
Associate's degree, Registered Nursing/Registered Nurse

Ocean County College   2006 — 2008
associates degree in nursing, Registered Nursing/Registered Nurse, college

carlson culinary kitchen and management school   1997 — 1998
kitchen management, Restaurant, Culinary, and Catering Management/Manager

Penn State University   1994 — 1996
Business Administration and Management, General

Lock Haven University of Pennsylvania   1993 — 1994
General Studies

lacey township high school   1990 — 1993
diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 9-12

Experience
Pizzeria Due   June 2013 - Present
Carlson Restaurants / T.G.I. Friday's   October 2012 - June 2013
Entertainment Cruises Inc.  May 2012 - October 2012
Brooks Lake Lodge & Spa   June 2011 - August 2011

Skills
Restaurants, Menu Development, Food, Pastry, Food & Beverage, Hospitality

Education
Roosevelt University   2011 — 2014
Bachelor's degree, Hospitality and Tourism Management

Roosevelt University   2011 — 2013
Bachelor's degree, Hospitality and Tourism Management

Northern Arizona University   2009 — 2011
Bachelor's degree, Hotel and Restaurant Management

Experience
Carlson Restaurants / T.G.I. Friday's   February 2012 - August 2014
Consultant  2011 - February 2012
Brinker International  April 2010 - March 2011
Brinker International  May 2009 - April 2010
Brinker International  September 2006 - May 2009
YUM Brands  July 2004 - September 2006
YUM Brands  February 1996 - July 2004
Barents Group - KPMG Peat Marwick   June 1992 - December 1995

Education
Georgetown University   1989 — 1992
MSFS

Miami Univeristy   1985 — 1989
BA

Experience
Zerin Business Consulting, INC  March 2013 - Present
Carlson Restaurants / T.G.I. Friday's   December 2005 - July 2012
USO of Metropolitan Washington  2012 - 2012

Skills
Direct Sales, Employee Training, Team Management, Customer-focused, Customer Service, Behavioral Interviewing, Management, Leadership Development, Public Speaking, Sales, Planning & Execution of..., Marketing Communications, Social Media Outreach, Social Media Marketing, Pitching Media, Composing Press Releases, Social Networking, Microsoft Applications, Vocus, PSAs, Large & Small Group..., Exceptional organization, Close Attention to..., Motivated self-starter

Education
George Mason University   2009 — 2012
Bachelor of Arts (B.A.), Communication/Public Relations

Northern Virginia Community College   2007 — 2009
Associate's degree, Business Administration and Management, General

Experience
University of Louisville  August 2014 - Present
Horace Mann  March 2014 - August 2014
State Farm  April 2013 - February 2014
Beef 'O' Brady's   July 2012 - March 2013
Carlson Restaurants / T.G.I. Friday's   May 2012 - December 2012
Murray State University  August 2010 - May 2011
Hoosier Accounts   August 2008 - December 2009

Skills
Leadership, PowerPoint, Microsoft Office, Customer Service, Time Management, Microsoft Word, Event Planning, Public Speaking, Facebook, Social Media, Teaching, Research, Organizational..., Community Outreach, Social Networking, Fundraising, Interpersonal..., Event Management, Editing, Creative Writing, Property & Casualty..., insurance, Sales, Cashiering, Teamwork, Microsoft Excel, Critical Thinking, Telephone Skills, Team-oriented, Data Entry, Public Relations, Outlook, Speech Writing, Marketing Communications, Written Communication, Social Media Marketing, Highly detail oriented

Education
University of Louisville   2014 — 2016
Master of Arts (M.A.), Communication and Media Studies

Murray State University   2009 — 2012
Bachelor of Science (BS), Organizational Communication, 3.37/4.0

North High School   2005 — 2009
Honors Diploma

Experience
The Cheesecake Factory  September 2014 - Present
Carlson Restaurants / T.G.I. Friday's   September 2012 - September 2014
Carlson Restaurants / T.G.I. Friday's   March 2012 - September 2012
Carlson Restaurants / T.G.I. Friday's   November 2011 - March 2012
Carlson Restaurants / T.G.I. Friday's   August 2005 - November 2011

Skills
Customer Service, Restaurants, Bar Management, Food Safety, Kitchen, Food, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Photoshop, Strategic Planning, Budgets

Education
ITT Technical Institute-Nashville
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance

Experience
Fox Home Center   February 2011 - July 2013
Carlson Restaurants / T.G.I. Friday's   October 2010 - February 2011

Skills
Experienced Trainer, Organization, Listening to customers, Teamwork, Time Management

Education
Western Illinois University   2012 — 2015

Moraine Valley Community College   2007 — 2012

Experience
Mid-America Transplant Services  September 2014 - Present
The Lieber Institute for Brain Development   April 2014 - August 2014
The Living Legacy Foundation of Maryland  February 2014 - August 2014
University of Maryland  December 2013 - May 2014
University of Maryland  July 2013 - September 2013
University of Maryland  February 2013 - July 2013
Carlson Restaurants / T.G.I. Friday's   April 2009 - January 2013

Skills
Physical Training, Fitness, Laboratory Skills, Microsoft Technologies, Computer-savvy, Laboratory Equipment, Hospice, Customer Satisfaction, Biology, Calculus, Molecular Genetics, Physiology, Laboratory, Human Anatomy, Histology, Science, Cell, Tissue Culture, Clinical Research, Gel Electrophoresis

Education
University of Maryland College Park   2012 — 2013
Bachelor of Science (BS), Physiology and Neurobiology

Harford Community College   2009 — 2011
Associate of Science (AS), Biology, General

Experience
Buffalo Wild Wings  October 2014 - Present
Applebee's  January 2013 - February 2014
TGI Fridays  January 2010 - January 2013
Applebee's-Gator Apple LLC   July 2005 - January 2010
TGI Fridays  September 2000 - June 2004
Carlson Restaurants / T.G.I. Friday's   January 1984 - July 1997

Skills
New Restaurant Openings, Menu Development, Labor Control, Food, Training, Restaurant Management, P&L, ServSafe, Management, Team Building, Food & Beverage, Budgets, Food Service, Hiring, Customer Service, Customer Satisfaction, Franchise Consulting, Profit, Sales Management, P&L Management, Culinary Skills, Leadership Development, Income Statement, Financial Accounting, Strategic Financial..., Coaching Staff, Staffing Plans, Catering, Hiring Practices, PnL, Operating Systems, P&L Responsibility, P&L Analysis, Delivering Results, Mentoring, Marketing, Microsoft Excel, Financial Analysis, Networking, Quality Control, Team Management, Youth Development, Coaching

Education
Keiser College   2004 — 2006
Associate of Arts (A.A.), Accounting and Business/Management, 4.0

Experience
Hyatt Hotels Corporation  January 2011 - November 2011
Carlson Restaurants / T.G.I. Friday's   January 2006 - November 2009

Skills
Public Speaking, Customer Service, Customer Satisfaction, Theatre, Public Safety, Public Relations

Education
Kansas City Kansas Community College   2012 — 2014
Associate's degree, Business, Management, Marketing, and Related Support Services

Leyton High   1999 — 2003
General

Experience
Carlson Restaurants / T.G.I. Friday's   April 2012 - Present
Red Carpet Keim   March 1993 - February 1995
Independance One   March 1991 - March 1993

Skills
Customer Service, Sales, Food & Beverage, Administrative..., Multi Tasking, Public Speaking

Education
Macomb Community College   2011 — 2014
Associate's degree, Social Work

Experience
Famous Dave's of America  August 2013 - Present
Famous Dave's of America  2007 - July 2013
Carlson Restaurants / T.G.I. Friday's   2005 - 2007
Carlson Restaurants / T.G.I. Friday's   2001 - 2004

Skills
Franchising, Franchise Consulting, Multi-unit, New Restaurant Openings, Food Service, Restaurants, Culinary Skills, Income Statement, Menu Development, Food & Beverage, Hospitality, Restaurant Management, P&L, Leadership, Hiring, Catering, Labor Control, Food, ServSafe, Menu Engineering, P&L Management, Hospitality Management, Strategic Planning, Fine Dining, Training, Profit, Team Building, Food Safety, Local Marketing, Food Preparation, Recipes, Hospitality Industry, POS, Customer Satisfaction, Employee Training, Sanitation, Food Quality, Serve Safe Certified, Bartending, Wine, Food Cost Management, Inventory Management, Cooking, Guest Service Management, Micros, Organizational..., Menu Costing, Banquets, Labor Management

Education
Northwestern University - Kellogg School of Management
Executive Management Program

University of Minnesota-Twin Cities
Bachelor of Arts (B.A.), English and Communication

Experience
Foot Locker  April 2012 - June 2013
American Eagle Outfitters  October 2011 - April 2012
Carlson Restaurants / T.G.I. Friday's   March 2011 - June 2011
Georgetown Municipal Court Office   June 2009 - August 2009

Skills
Visual Merchandising, Merchandising, Retail Sales, Retail, Store Management, Sales, Loss Prevention, Time Management, Customer Service, Fashion, Facebook, Social Networking, Apparel, Inventory Management, Social Media

Education
Neumann College   2012 — 2015
Arts Production and Performance

SCHOOL OF THE future   2007 — 2011
High School Diploma

Experience
Jabil  March 2015 - Present
Jabil  April 2014 - Present
BAE Industries  December 2013 - April 2014
Jabil  October 2013 - November 2013
Jabil  April 2013 - October 2013
Jabil  August 2011 - April 2013
Jabil  July 2010 - July 2011
Carlson Restaurants / T.G.I. Friday's   February 2005 - July 2010
Greater Media Detroit  May 2007 - August 2007
Maggie Moo's Ice Cream  April 2005 - January 2007

Skills
Manufacturing, Time Management, Inventory Management, Lean Manufacturing, Microsoft Office, SAP, Six Sigma, Organization, Multi Tasking, Inventory Control, Kanban, Inventory Analysis, Inventory Accuracy, SuccessFactors, Adobe Acrobat, Customer Service, Continuous Improvement, Process Improvement

Education
Oakland University   2002 — 2008
Bachelor of Arts (BA), Communication, General

Experience
Applebee's  August 2011 - Present
Brinker International  February 2007 - Present
Carlson Restaurants / T.G.I. Friday's   November 1999 - January 2007
Tony Roma's Franchising  January 1995 - November 1999

Skills
Restaurant Management, Bartending, Event Management, Catering, Restaurants, Menu Development, Food & Beverage, Food Service, Social Media

Education
University of Arizona   1997 — 1998

Pima Community College   1996 — 1997

Experience
Cups Frozen Yogurt  February 2013 - January 2015
Apple Retail  February 2006 - December 2013
Carlson Restaurants / T.G.I. Friday's   2011 - 2012
Shakey's USA  2008 - 2011
Red Robin  2001 - 2006

Education
New York University   1980 — 1982
Bachelor of Applied Science (B.A.Sc.), Sports Management

Experience
Citrus Valley Health Partners  August 2014 - Present
Memorial Hospital of Gardena  March 2013 - July 2014
UCLA Health System  December 2012 - March 2013
Carlson Restaurants / T.G.I. Friday's   November 2009 - May 2010
BJ's Restaurants, Inc.   September 2007 - December 2009
Starbucks  October 2006 - July 2007

Skills
Epic Systems, Microsoft Word, Teaching, PowerPoint, Microsoft Excel, Research, Microsoft Office, Customer Service, Outlook, Public Speaking, Windows, English, Healthcare, Clinical Research

Education
National University   2010 — 2012
Bachelor's, Nursing

Mount Saint Mary's College California   2003 — 2007
Bachelor's, Biology

Bishop Amat High School   1999 — 2003
High School Diploma

Experience
Carlson Restaurants / T.G.I. Friday's   March 2002 - May 2013
U.S. Army Reserve   June 1998 - June 2002

Skills
Food, Sales, Event Management, Customer Satisfaction, Marketing Strategy, Social Media Marketing, Retail, Cooking, Management, Food Safety, Facebook, Social Networking, Microsoft Office, POS, Advertising, Team Building, Strategic Planning, Marketing Communications, Training, Market Planning, Teamwork, Forecasting, PowerPoint, Outlook, Microsoft Word, Coaching, Microsoft Excel, Recruiting, Hiring, Operations Management, Micros, Local Marketing, Public Speaking, E-commerce, Account Management, Marketing Research, Profit, P

Education
Tucker School of Reality   2013 — 2013

Ivy Tech Community College-Central Indiana   2002 — 2013

Experience
State of South Dakota  September 2012 - Present
Just Bead It! Jewelry   August 2005 - Present
South Dakota State Auditor's Office   April 2003 - Present
Carlson Restaurants / T.G.I. Friday's   January 1999 - September 2002

Skills
Facebook, Financial Accounting, Tax Preparation, Microsoft Office, Handmade Jewelry, Microsoft Excel, Operating Budgets, Microsoft Word, Management, Microsoft Access, Tax Accounting, Budget Monitoring, Payroll Taxes, Singing, Jewelry Design, Baking, Bartending, Chemistry, Biology, Gardening, Acting, Sommelier, Makeup Artistry, Essential Oils, Public Speaking

Education
Northern State University
Bachelor's degree, Business Administration and Management, General, Minor in Accounting

South Dakota State University
Associate's degree, General Studies

Experience
Bonefish Grill  August 2011 - Present
Carlson Restaurants / T.G.I. Friday's   January 2010 - April 2011

Education
Oakland Community College

Experience
Marine Federal Credit Union  August 2012 - Present
Marine Federal Credit Union  April 2012 - July 2012
Carlson Restaurants / T.G.I. Friday's   May 2011 - March 2012
Hampton Roads Church   June 2010 - August 2010
Fireside Grill   May 2010 - June 2010
Hampton Roads Church   January 2010 - May 2010
Daily Grind Coffee Shop   June 2008 - January 2010

Skills
Customer Service, Food Service, Finance, Microsoft Excel, Program Management, Coaching, Leadership

Education
Old Dominion University   2008 — 2010
Business Administration

Experience
Apple Retail  January 2011 - Present
Self-Employed  June 1995 - Present
Carlson Restaurants / T.G.I. Friday's   May 2010 - January 2011
Pace University  September 2007 - January 2010

Skills
Customer Service, Piano, Acting, Sales, Guitar, iLife, Facebook, Social Networking, OS X, Social Media, iWork, Singing, Improvisation, Theatre, Public Speaking, Music, Event Planning, Video Editing, Musical Theatre, Dance, iOS, Film, Directing, Performing Arts, Vocal, iPad, iPhone, Retail, Stage Management, Visual Merchandising, Comedy, iPod, Mac, Apple Certified, Spanish, Leadership, Time Management, Collaboration Solutions, Planning, Training Facilitation

Education
George Mason University   2011 — 2012
Bachelor of Arts

Pace University   2007 — 2010
Bachelor of Fine Arts

Experience
Samsung Electronics America  December 2014 - Present
Carlson Restaurants / T.G.I. Friday's   March 2010 - August 2014
Carlson Restaurants/ Pick Up Stix   October 2007 - March 2010
Carlson Restaurants / T.G.I. Friday's   February 2006 - October 2007
The City of North Richland Hills   February 2004 - January 2006

Skills
Employee Relations, HRIS, Onboarding, Recruiting, New Hire Orientations, Training, PeopleSoft, Succession Planning, Talent Acquisition, Talent Management, Employee Engagement, Performance Management, Employee Training, HR Policies, Leadership Development, Organizational..., Hiring, Organizational..., Organizational Design, HR Consulting, Job Descriptions, Technical Recruiting, Workforce Planning, Training Delivery, Employee Recognition, Culture Change, Leadership, Management, Strategic Planning, Coaching

Education
Oklahoma State University   2007 — 2009
MBA, Business Administration

University of North Texas   2001 — 2005
BBA, Human Resources & Org Behavior

University of North Texas   2001 — 2005
BA, Spanish

Experience
JML Ticket Sales, LLC   September 2014 - Present
The School District of Manatee County   November 2012 - January 2015
The National Baseball Hall of Fame   March 2011 - September 2011
The UPS Store  October 2010 - March 2011
A to Z In-Home Tutoring  August 2007 - September 2008
All Island Media, Inc.   June 2005 - November 2005
RLC-WVPH FM Piscataway 90.3 The Core   October 2002 - April 2005
Carlson Restaurants / T.G.I. Friday's   August 2002 - February 2005
Magic 98.3/   May 2004 - September 2004
Legend Brokerage, Inc.   June 2001 - September 2002

Skills
Public Speaking, Customer Service, Social Media, Blogging, PowerPoint, Microsoft Office, Research, Advertising, Social Networking, Leadership, Team Leadership, Sales, Radio, Radio Promotions, Promotions, Radio Broadcasting, Radio Host, Radio Producing, Teaching, Social Media Marketing

Education
Rutgers University   2002 — 2005
B.A., History, Sociology

Nassau Community College   1991 — 1994
A.A.S., Marketing

Experience
ANN INC.  August 2014 - Present
ANN INC.  June 2014 - August 2014
feedfeed   December 2013 - June 2014
Michigan State University  November 2012 - May 2014
VIM Magazine  April 2012 - May 2014
MediaCom  May 2013 - August 2013
Michigan State University  May 2011 - November 2012
White House Black Market  May 2012 - August 2012
Carlson Restaurants / T.G.I. Friday's   March 2009 - August 2012
Lifetime Fitness  May 2011 - August 2011

Skills
Social Media, Adobe Creative Suite, Advertising, Leadership, Customer Service, Event Planning, Social Networking, Microsoft Office, Public Speaking, Teamwork, Draping, Sewing, Public Relations, Pattern Design, Fashion Illustration, Research, PowerPoint, Graphic Design, Press Releases, Blogging, Garment Construction, Visual Merchandising, InDesign, Illustrator, Microsoft Excel, Microsoft Outlook, comScore, Lifeline, DART for Advertisers, Namejet, WordPress, Magazine Layout Design, DDS, Statigram, Hootesuite, TweetDeck

Education
Michigan State University   2010 — 2014
Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), Apparel Textiles Design, Advertising, Senior

Lake Park High School   2006 — 2010

Experience
Breakfast on the Edge   April 2014 - Present
Cooper's Hawk Winery and Restaurants  August 2013 - April 2014
Carlson Restaurants / T.G.I. Friday's   March 2009 - January 2014
Serendipity, An Eclectic Eatery   December 2012 - May 2013
Enterprise Rent-A-Car  May 2012 - August 2012

Skills
Travel, Team Leadership, Cultural Diversity, Customer Satisfaction, Customer Retention, Adobe Design Programs, Microsoft Word, Micros, Aloha, Sales, Phone Etiquette, Hospitality Management, Customer Service, Inventory Control, Serve Safe Certified, Marketing

Education
Purdue University   2009 — 2013
Bachelor's degree, Hospitality and Tourism Management, 3.0 / 4.0 Scale

Hebron High School   2005 — 2009
Core 40 Honors Degree

Experience
CFA Institute  August 2015 - Present
State Farm  June 2014 - July 2015
State Farm Insurance  March 2013 - June 2014
State Farm  October 2011 - February 2013
Carlson Restaurants / T.G.I. Friday's   July 2005 - June 2011
Brick Oven Restaurant  January 1998 - January 2003

Skills
Management, Recruiting, Strategic Planning, Marketing, Process Scheduler, Training, Marketing Strategy, Event Planning, Social Media, Employee Relations, Human Resources, Restaurant Management, Customer Satisfaction, Customer Service, Leadership, Program Management, Team Building, Sales, Microsoft Office, Operations Management

Education
Old Dominion University   2011 — 2013
Bachelors of Science Degree, Communication, General

Piedmont Virginia Community College   2009 — 2011
Associate of Science (A.S.), General Studies

Experience
Spicy Cantina   April 2012 - Present
Rich’s Ice Cream   May 2007 - March 2012
Carlson Restaurants / T.G.I. Friday's   October 2009 - August 2010
Mason Bay LLC   May 2006 - September 2007

Skills
Operations Management, Scheduling, Interview Preparation, Public Relations, Task Delegation, Customer Relations, Microsoft Excel

Education
Stockton University   2010 — 2012
Bachelors, Hospitality Management, Senior

Ocean County College   2008 — 2010
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities

Toms River High School East   2004 — 2008
High School Diploma

Ocean County Vocational-Technical School

Experience
Re/Quest Services & Distribution   November 2011 - Present
Moulding and Millwork  October 2001 - October 2011
Carlson Restaurants / T.G.I. Friday's   June 1999 - September 2001

Skills
Sales Presentations, Building Materials, Selling, Sales Management, Key Account Management

Education
Grand Valley State University

Experience
Loafer's Sports Bar and Grill   July 2011 - Present
Bank of America  September 2012 - October 2013
Carlson Restaurants / T.G.I. Friday's   August 2010 - October 2011
Chick-fil-A  August 2009 - August 2010
McDonald's Corporation  March 2006 - July 2009

Skills
Sales, Restaurant Management, Customer Service, Microsoft Office, Time Management, Restaurants, Communication, Social Networking, Blogging, Social Media Blogging

Education
Morgan State University   2009 — 2010
Anticipated Bachelor Degree of Science, Marketing

Experience
Kankakee County Center Against Sexual Assault (KC-CASA)   October 2013 - Present
Freelance  January 2011 - Present
FutureCeuticals Inc   March 2011 - October 2013
Carlson Restaurants / T.G.I. Friday's   February 2006 - July 2012
Volkmann Diamonds   February 2008 - December 2009

Skills
Graphic Design, Project Management, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Dreamweaver, Illustration, Branding & Identity, Packaging Artwork, Web Marketing, Web Content, Copywriting, Email Marketing, HTML emails, HTML, Magento, WordPress, MailChimp, Interspire, Unbounce, ResourceSpace, Creative Problem Solving, Creativity, Print Production Process, Digital Photography, Independence, Time Management, Enthusiasm to learn, Learning Quickly, Marketing Research, Marketing

Education
Olivet Nazarene University   2006 — 2011
Bachelor of Science (B.S.), Art & Digital Media

Wesley Institute   2010 — 2010
Graphic Design and Australian History

Experience
Outback Steakhouse  November 2013 - Present
Starbucks Coffee Company  December 2006 - November 2013
Atomic Cowboy  August 2006 - March 2007
T.G.I. Friday's   March 2003 - August 2006
Carlson Restaurants / T.G.I. Friday's   March 2002 - August 2006

Skills
Sales, Analysis, Team Building, Supervising, Delivering Results, Performance Measurement, Project Planning, Inventory Management, Employee Training, Sourcing, Organizational..., Payroll, Employee Benefits, Event Planning, Team Leadership, Microsoft Word, PowerPoint, Outlook, Public Speaking, Strategic Planning, Customer Service, Leadership, Time Management, Customer Satisfaction

Education
Lindenwood University   2014 — 2015
Master of Science (M.S.), Human Resource Management, 3.9

Lindenwood University   2011 — 2013
Bachelor of Science, Human Resource Management, 3.9

Experience
TGI Fridays  September 2013 - Present
Carlson Restaurants / T.G.I. Friday's   October 2012 - September 2013
Carlson Restaurants / T.G.I. Friday's   February 2008 - September 2012
TGI Fridays  January 2007 - February 2008
Carlson Restaurants / T.G.I. Friday's   August 2005 - January 2007

Skills
Restaurants, Restaurant Management, Food & Beverage, Food Service, Customer Service, Hospitality, Time Management, Menu Development, Microsoft Office, PowerPoint, Microsoft Word, Food

Education
Ramapo College of New Jersey   2001 — 2004
Bachelor of Arts (B.A.), Literature

Experience
Northwestern Mutual  January 2015 - Present
Institute for Public Policy and Social Research  May 2012 - October 2013
Viane~Conway & Associates   February 2011 - May 2011
FedEx Ground  November 2010 - January 2011
Faygo Beverages, Inc.   May 2010 - August 2010
Carlson Restaurants / T.G.I. Friday's   April 2008 - July 2009

Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Prezi, UltraTax CS, Facebook, Microsoft Office, Public Speaking, Social Networking, Leadership, Social Media, Time Management, Event Planning, Customer Service, Marketing, Teamwork, Data Analysis

Education
Michigan State University   2011 — 2014
Bachelor of Arts (BA), Marketing

Tennessee State University   2009 — 2010
Accounting

Experience
Toco Warranty   April 2014 - April 2015
Jeni's Splendid Ice Creams  July 2013 - March 2014
Teavana  September 2011 - July 2013
Carlson Restaurants / T.G.I. Friday's   May 2010 - January 2011
The Virginia Country Club   June 2009 - September 2010

Skills
100 WPM, Organizational..., Team Leadership, Digital Dining POS, ALOHA POS, Multi Tasking, Multi-line Phone, Bartending, POS, Social Networking, Teamwork, Final Cut Pro, Training, Creative Writing, OS X, Administrative..., Phone Etiquette, Customer Service, Time Management, Sales, Retail, Microsoft Word, Editing, Advertising, Digital Photography, Photography, Blogging, Microsoft Office, Social Media, Microsoft Excel, Social Media Marketing

Education
Long Beach City College   2011 — 2012
Theatre/Theater

Nassau Community College   2004 — 2006
Communication and Media Studies

Experience
Jimmy John's  March 2012 - June 2013
Walt Disney World  February 2011 - June 2011
Carlson Restaurants / T.G.I. Friday's   May 2007 - August 2010

Skills
Product Development, Product Marketing, Ergonomics, Team Leadership, Facebook, Social Media, Event Management, Event Planning, Social Media Marketing, Social Networking, Strategic Planning, Business Planning, Leadership, Sales, PowerPoint, Teamwork, Microsoft Excel, Public Speaking

Education
Purdue University   2009 — 2013
Organizational Leadership and Supervision, Start Up and Small Business Operations, GPA: 3.29

Experience
Topgolf  July 2015 - Present
Cigna-HealthSpring  December 2013 - June 2015
Carlson Restaurants / T.G.I. Friday's   November 2007 - December 2013

Skills
Customer Service, Compliance, Food & Beverage, Employee Relations, Employee Training, Office Administration, Cash Management, Inventory Control, Job Scheduling, Team Involvement, New Hire Paperwork, Coordinating Events, Supervisory Experience, Vendor Relationships, Training, New Hire Orientations, SharePoint, Customer Satisfaction, Human Resources, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Process Improvement, Recruiting, Sales, Team Building, Time Management

Education
Middle Tennessee State University   2006 — 2012
Bachelor of Science (B.S.), Industrial/Organizational Psychology

Experience
Bryco Services, Inc.   January 2015 - Present
Carlson Restaurants / T.G.I. Friday's   January 2012 - January 2015
Crossroads Regional Chamber of Commerce   2015 - 2015
Bryco Services, Inc.   June 2011 - December 2011
TGI Fridays  January 2008 - December 2011
Purdue University Calumet  2006 - 2011

Skills
Marketing, Leadership, Microsoft Office, Sales, Customer Service, Time Management, PowerPoint, Public Speaking, Social Media, Event Planning, Microsoft Excel, Social Networking, Microsoft Word, Teamwork, Team Building, Event Management, Training, Management, Strategic Planning, Team Leadership, Budgets, Recruiting, Public Relations, Customer Satisfaction, Hospitality

Education
Purdue University Calumet   2006 — 2011
Entrepreneurship, HR, Operations, Finance, Law, Economics

Crown Point High School   2001 — 2005

Experience
McDonald Automotive Group  February 2015 - Present
Morrie's Automotive Group  October 2013 - January 2015
Autopia   May 2013 - August 2013
Four Seasons Automotive   May 2012 - September 2012
Superior Ford  August 2010 - May 2012
Eurotech on Broadway   January 2010 - May 2010
Carlson Restaurants / T.G.I. Friday's   September 2009 - January 2010
Superior Ford  August 2007 - August 2009

Skills
Inventory Management, Microsoft Office, Purchasing, Customer Service, Time Management, Teamwork, Sales, Customer Satisfaction

Education
Minneapolis Community and Technical College   2007 — 2009
Business Management

Marquette University   2006 — 2007
Mechanical Engineering

Experience
LeDuff America   June 2013 - Present
Mac Acquistion, LLC   April 2010 - May 2013
Carlson Restaurants / T.G.I. Friday's   September 2005 - April 2010
Eazti's   September 2003 - March 2005
Z Tejas Southwestern Gill   September 2000 - July 2003
Metromedia Restaurant Group  March 1985 - September 2000

Skills
Hospitality, Revenue Analysis

Education
University of Central Oklahoma   1981 — 1984
Bachelor of Applied Science (B.A.Sc.), Accounting

Oklahoma State University   1974 — 1978
Bachelor of Science (BS), Vocational Home Economics; Minor Chemisty

Experience
Baptist Health Louisville  August 2014 - Present
Louisville Presbyterian Theological Seminary  July 2011 - July 2014
University of Louisville Hospital  September 2013 - December 2013
Northminster Presbyterian Church  May 2013 - August 2013
St. Luke's United Church of Christ   September 2011 - May 2012
Robley Rex V.A. Medical Center   September 2010 - May 2011
Walmart  January 2010 - August 2010
Carlson Restaurants / T.G.I. Friday's   October 2009 - May 2010
Meadowkirk Conference Center   August 2007 - August 2009
Pyoca Camp and Conference Center   May 2007 - August 2007

Skills
Customer Service, Preaching, Pastoral Care, Pastoral Counseling, Teaching, Theology, Student Ministry, Discipleship, Religion, Biblical Studies, Religious Studies, Leadership, Educational Leadership, Air Force, Military Experience, Team-oriented, Dependable Team Player, Military Logistics, logistics, Missions, High Ropes, Office Management, Microsoft Office, Coaching, Sales, Maintenance, Community Outreach, Volunteer Management, Leadership Development

Education
Louisville Presbyterian Theological Seminary   2010 — 2013
Master of Divinity (M.Div.), Religion/Religious Studies, Senior

Indiana University Bloomington   2002 — 2004
Bachelor's degree, General Studies

Experience
Cognizant  September 2015 - Present
Carlson Restaurants / T.G.I. Friday's   June 2011 - September 2015
TGI Fridays  March 2004 - June 2011
TGI Fridays  February 2001 - March 2004
TGI Fridays  July 1999 - February 2001
TGI Fridays  1995 - 1999
The Wendy's Company  November 1991 - February 1995
Steak and Ale  March 1990 - November 1991
The Wendy's Company  September 1988 - March 1990
TGI Fridays  May 1984 - September 1988

Skills
Customer Service, Customer Satisfaction, Inventory Management, Troubleshooting, Software Documentation, Team Building, Outlook, Team Leadership, Leadership, Management, Training, Hospitality, Process Improvement, Restaurants, SharePoint, Microsoft Office, Quality Assurance, POS, ITIL, IT Service Management, IT Solutions, P&L, P&L Forecasting, SQL, Tidal Enterprise..., Gentran, Service-now.com, MICROS, Credit Card Transaction..., Incident Management, Problem Management, Knowledge Management, Asset Management, Knowledge Transfer

Education
Nicholls State University   1979 — 1981
Technology and Accounting

Alfred Bonnabel High School   1976 — 1978

Union City High School   1974 — 1976

Experience
Champs Sports  October 2007 - Present
Erie County Public Defender   April 2013 - June 2013
Carlson Restaurants / T.G.I. Friday's   May 2008 - August 2012

Skills
Customer Service, Customer Satisfaction, Inventory Management, Retail, PowerPoint, Microsoft Office, Visual Merchandising, Retail Sales, Hiring, Training, Cash Handling Experience, POS, Employee Training, Inventory Control, Restaurants, Loss Prevention, Food Service, Team Building, Recruiting, Store Management

Education
Ohio Business College-Sandusky   2011 — 2013
Associate's degree, Legal Assistant/Paralegal

E.L. Bowsher High School   2003 — 2004

Experience
Sweetwater Sound  2013 - Present
Moorehead Communications  October 2012 - February 2013
Ruby Tuesday  August 2012 - October 2012
Carlson Restaurants / T.G.I. Friday's   January 2012 - August 2012
Kohl's Department Stores  March 2011 - December 2011
Hospital Laundry Services  June 2010 - February 2011
Best Buy  June 2009 - September 2010
Burger King Corporation  March 2008 - December 2008
Richards  January 2007 - December 2008

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Receptionist Duties, Sales, Direct Sales, Fax, Email

Education
Ivy Tech Community College   2011 — 2013
Business Administration and Management, General, 3.5 GPA

Experience
Roger's Roost   November 2009 - Present
Carlson Restaurants / T.G.I. Friday's   April 2007 - November 2009

Education
Walsh College   2009 — 2011

Macomb Community College   2007 — 2009
Business

Experience
Metro Fire Equipment, Inc.   March 2015 - Present
AZCOMP Technologies, Inc.   January 2015 - March 2015
Guardian Fire Protection Services, LLC.   February 2012 - December 2014
Guardian Fire Protection Services, LLC.   October 2007 - February 2012
Hughes-Calihan  June 2006 - October 2007
Carlson Restaurants / T.G.I. Friday's   January 2000 - June 2006
Carollo Engineers  1997 - 1999

Skills
Customer Service, Facilities Operations, UPS Shipping, Work Orders, Facilities Management, Dispatching, Personnel Security, Vendor Contracts, Telephone Reception, UPS systems, Microsoft Office, Microsoft Excel, Microsoft Word, DocStar, Mas 90, Vendor Management, Inventory Accuracy, National Accounts, ADP Payroll, Multi Tasking, Organization, QuickBooks, Access Control, Life Safety, Management, Training, Customer Satisfaction, Contract Negotiation, Sales

Education
Mesa Community College   2003 — 2006
Associate's degree, General Studies

Westwood High School   1999 — 2002
Scholastic Diploma, General Studies

Experience
Virtua Health  August 2012 - Present
Houlihan's Restaurants, Inc.   April 2008 - May 2010
Carlson Restaurants / T.G.I. Friday's   March 2004 - February 2008
darden restaurantoli   2000 - 2004

Skills
Restaurant Management, Restaurants, HACCP, Employee Training, Hospitality, Cooking, Catering, HIPPA, Food & Beverage, Food Safety, Alcohol Awareness, Human Resources, New Hire Orientations, Public Speaking, Menu Development, Menu Costing, Culinary Skills, Culinary Education, Culinary Management, Food Service Operations, EHR, Navinet, Telemetry, Spirometry, Office Management, Training, Food Service, Food, Hospitality Management, Hospitality Industry, HIPAA, Revenue Analysis, Bartending, Hiring, Fine Dining, Food Preparation, ServSafe, Sanitation, Hotels, Banquets, Labor Management, Customer Service, Leadership, Pre-opening, Wine, Multi-unit, Team Building, Open Table, Guest Recovery, Micros

Education
new york restaurant school   1994 — 1995

Queensborough Community College   1988 — 1992

Experience
Ruby Tuesday  February 2011 - Present
Carlson Restaurants / T.G.I. Friday's   April 2008 - May 2010
Joe's Crab Shack  June 1998 - April 2008
Brinker International  June 1996 - June 1998

Skills
Leadership, Restaurant Management, Restaurants, Food Service, Food, Hospitality, Multi-unit, Catering, New Restaurant Openings, Food, Menu Development, Hospitality Management, Hiring, Culinary Skills, Labor Control, Human Resources, Food & Beverage, Inventory Management, Retail, Customer Satisfaction, Employee Relations, Profit, ServSafe, Income Statement, Hospitality Industry, Fine Dining

Education
Indiana University Bloomington

Experience
Hard Rock International  June 2014 - Present
Wellesley College  June 2012 - Present
AVI Foodsystems  October 2011 - June 2012
Carlson Restaurants / T.G.I. Friday's   January 2008 - February 2011
Carlson Restaurants Worldwide  December 2006 - January 2008
Carlson Restaurants / T.G.I. Friday's   August 2003 - December 2006
Hyatt Hotel Corporation  May 1999 - December 1999
Grand Hyatt D.C   November 1998 - December 1999
HYATT Hotels  May 1997 - December 1999
HYATT  May 1997 - December 1999

Skills
Restaurant Management, Menu Development, Restaurants, Food & Beverage, Food, Exceutive Chef, Catering Chef, Menu Design, Menu Cost Analysis, Sanitation, Food Service, P&L, Hospitality Industry, Catering, Banquets, Hotels, Culinary Skills, Purchasing

Education
Johnson and Wales University   1993 — 1997
B.S., Culinary Arts

Johnson and Wales University   1993 — 1997
Bachelor of Science Degree; Associates of Science, Culinary Arts; Culinary Arts

Experience
TGI Friday's The Bistro Group Inc.   July 2014 - Present
Sbarro  January 2013 - March 2014
Carlson Restaurants / T.G.I. Friday's   January 2008 - July 2012
Carlson Restaurants / T.G.I. Friday's   February 2006 - December 2007
Carlson Restaurants / T.G.I. Friday's   January 2002 - January 2006

Skills
Restaurant Management, Restaurants, Franchise Consulting, Food & Beverage, Culinary Skills, Income Statement, Hospitality Management, Food Safety, Multi-unit, New Restaurant Openings, Hospitality, ServSafe, Guest Service Management, Pre-opening, Hiring, Labor Control, Food, Leadership, Profit, Franchising, Food Service, Customer Satisfaction, Inventory Management, Time Management, Catering, Operations Management, Menu Development, P&L Management, Fine Dining, POS, Hospitality Industry, Banquets, Micros, Recipes, Employee Training, Menu Costing, Labor Management, Food Quality, Cooking, Sanitation, Cost Control, Serve Safe Certified, Food Preparation, Cuisine, Bartending, Wine, Hotels, Inventory Control, Local Marketing, Hotel Management

Education
Franklin University
Bachelor of Science, Business Administration

Experience
TitleVest Agency of Texas, LLC   September 2014 - Present
Gibson, Dunn & Crutcher LLP   August 1998 - May 2004
Carlson Restaurants / T.G.I. Friday's   1993 - 1998

Skills
Senior Real Estate, Escrow, Real Estate Transactions, Real Estate, Foreclosures, Commercial Real Estate, Short Sales, Residential Homes, Title Insurance, Leases

Education
Houston Community College   1986 — 1988
Business Administration and Management, General

San Jacinto College   1982 — 1986

Experience
P. F. Chang's China Bistro   October 2002 - May 2011
Carlson Restaurants / T.G.I. Friday's   June 1999 - September 2002

Skills
Restaurant Management, Guest Satisfaction, Staff Development

Education
C.S.U. Fresno   1979 — 1982
BA, Fine Arts

Fresno City College   1977 — 1979
CSU Fresno, Fine Arts

Experience
It Works Global  May 2013 - Present
Carlson Restaurants / T.G.I. Friday's   February 2012 - Present
CBS Interactive  December 2010 - September 2011
Hooters of America  November 2008 - April 2010
CBS Interactive  April 2007 - March 2008
Giuseppe Zanotti Design  December 2005 - December 2006

Education
Keiser College   2004 — 2005
BABA, Business Administration

American Heritage School   1999 — 2002
Diploma

Experience
Baker College  September 2010 - Present
Baker College  2010 - Present
Patrice and Associates  2008 - 2010
Panera Bread - MI Franchise   2006 - 2008
Famous Dave's BBQ - MI Franchise   2004 - 2006
Carlson Restaurants / T.G.I. Friday's   2000 - 2004

Skills
Higher Education, Faculty Development, Adult Education, College Teaching, Curriculum Development, Public Speaking, Event Planning, Curriculum Design, Student Affairs, Courses, E-Learning, Staff Development, Menu Development, Team Building, Training, Job Coaching, Editing, Event Management, Management, PowerPoint, Food & Beverage, Restaurants, Teaching, Human Resources, Customer Service, Career Counseling, Instructional Design, Leadership Development, Program Management, Entrepreneurship, Resume Writing, Student Development, Coaching, Program Development, Employee Training, Leadership, Community Outreach, Interviews, Hiring, Research, Organizational..., College Recruiting, Supervisory Skills, Nonprofits, Fundraising, Educational Leadership, Time Management, Recruiting

Education
Indiana University of Pennsylvania
Bachelor's degree, Hospitality Administration/ Restaurant Management

Experience
Darden Restaurants  December 2012 - June 2013
Ignite Restaurant Group  June 2010 - December 2012
Carlson Restaurants / T.G.I. Friday's   2005 - June 2010
Carlson Restaurants / T.G.I. Friday's   2005 - 2010

Skills
Multi-unit, Franchising, Franchise Consulting, Multi-Unit Management, Event Management, Microsoft Excel, Marketing, Business Planning

Education
Johnson and Wales University   1980 — 1984
Bachelor of Applied Science (B.A.Sc.), Restaurant/Food Services Management

Johnson and Wales University   1980 — 1984
Associates Culinary Arts, Restaurant/Food Services Management

Experience
Kimberly-Clark  August 2015 - Present
Construction Management Technology   June 2014 - January 2015
Carlson Restaurants / T.G.I. Friday's   July 2012 - December 2013
Fireman's Fund Insurance Company  August 2009 - July 2012
United Technologies - Carrier Corporation  July 2004 - April 2009
Thomson Consumer Electronics  September 1994 - December 2003

Skills
Software Installation, Lotus Notes, Strategic Planning, Sales, Employee Engagement, Inventory Management, Onboarding, Employee Benefits, Organizational..., Forecasting, Process Improvement, Salesforce.com, Marketing Strategy, Talent Acquisition, Marketing, Payroll, Budgets, Customer Service, Team Building, HRIS, Microsoft Office, Risk Management, Outlook, Change Management, Project Management, Project Planning, Marketing Communications, Management, Technical Support, Team Leadership, Access, Leadership, SAP, Office Management, Time Management, Talent Management, Accounting, Employee Relations, Training, Contract Negotiation, Executive Management, Account Management, Insurance, Microsoft Word, Cross-functional Team..., Recruiting, Performance Management, Negotiation, Microsoft Excel, Public Speaking

Education
Marian College   2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General

Lawrence Central High School

Experience
Old Chicago Restaurants  February 2010 - Present
Rutherford County Board of Education  May 2004 - August 2010
Chili's  December 2009 - February 2010
T.G.I. Friday's Scandinavia   December 2007 - December 2008
Carlson Restaurants / T.G.I. Friday's   November 2006 - January 2008
Taco Bell  March 2005 - August 2006

Skills
Multi Tasking, Cash Management, Labor Management, Inventory Management, Fast Paced Environment, Customer Service, Customer Engagement, Certified Trainer

Education
Middle Tennessee State University   2004 — 2012
Music (Piano), Music, Junior

Oakland High School   2000 — 2004
Dipolma

Experience
Carlson Restaurants / T.G.I. Friday's   October 2006 - Present
Manna House, Keyport, NJ   September 2009 - February 2010
Warren County Health Department  May 2009 - September 2009

Education
Monmouth University   2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Health Studies

Monmouth University   2005 — 2010
Bachelor of Arts (B.A.), Communication

Experience
Carlson Restaurants / T.G.I. Friday's   March 2013 - Present
Allegria Hotel & Spa, Long Beach, N.Y.   July 2011 - March 2013
The Garden City Hotel, Garden City, New York   August 2000 - September 2010

Skills
Food, Fine Dining, Food & Beverage, Hospitality Management, Food Service, Restaurants, Culinary Skills, Menu Development, Hospitality, Restaurant Management, Hospitality Industry, Banquets, Hotels, Hotel Management, Hiring, Customer Service, MICROS, Resorts, P, Wine, Food Safety, Revenue Analysis, Customer Satisfaction, Management, Catering, HACCP, Micros

Education
Marist College   1978 — 1981
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Anahata Entertainment   April 2012 - Present
Alamo Drafthouse Cinemas  2011 - 2013
Carlson Restaurants / T.G.I. Friday's   August 2010 - June 2011

Skills
Culinary Skills, Philosophy of Mind, Philosophy of Religion, Philosophy Of Science, Collective Consciousness

Education
The Art Institute of Austin   2011 — 2013
Associate of Science (A.S.), Culinary Arts/Chef Training

Jefferson Community College   2010 — 2011
Hospitality Administration/Management

Experience
Federal Aviation Administration  January 2015 - Present
Raytheon  April 2014 - January 2015
Water Street Tavern   August 2011 - April 2014
Weber Grill Restaurant  July 2010 - July 2011
Carlson Restaurants / T.G.I. Friday's   February 2005 - July 2010

Skills
Bartending, Customer Service, Food Service, Hospitality, Inventory Management, Leadership, Microsoft Office, PowerPoint, Restaurant Management, Restaurants

Education
Kent State University   2011 — 2013
Bachelor of Science (BS), Aeronautics/Aviation/Aerospace Science and Technology, General

University of Illinois at Urbana-Champaign   2005 — 2009
Bachelor's degree, Communication, General