Carmax The Auto Superstore
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Carmax The Auto Superstore Employees
RE/MAX Elite November 2013 - Present
CarMax The Auto Superstore August 2006 - July 2013
TSA September 2001 - May 2006
Bass Pro Shops July 1999 - August 2003
New Concepts May 1995 - September 2001
Skills
Profit and Loss, Bad Debt, Lean Sigma/Waste..., Sales Management, Office Management, Training, Cash Handling Experience, Cash Management, Creative Problem Solving, Problem Analysis, Associate Development, Business Process..., Customer Service, Retail Category..., Loss Prevention, Sales, Profit, Customer Satisfaction, Retail Sales, Management, Inventory Control, Inventory Management, Store Management, Hiring, First Time Home Buyers, Short Sales, Relocation, Buyer Representation, Investment Properties, Residential Homes, Foreclosures, Sellers, New Home Sales, Real Estate
Education
Middle Tennessee State University
Aerospace Administration/Political Science
Mount Juliet High School
Ricondo & Associates, Inc. June 2012 - Present
DFW International Airport August 2007 - May 2012
DFW International Airport 2005 - 2007
CarMax, the Auto Superstore 2003 - 2005
Greyhound Lines, Incorporated 1998 - 2003
Greyhound Lines, Incorporated 1997 - 1998
Greyhound Lines, Incorporated 1995 - 1997
Greyhound Lines, Incorporated 1994 - 1995
Skills
Management, Transportation, Business Development, Facilities Management, Customer Service..., Recruiting, Airport Development, Employee Relations, Human Resources, Process Improvement, Customer Service, Team Building, Budgets, Contract Negotiation, Strategic Planning
Education
University of Phoenix 2002 — 2003
Master, Business Administration
North Carolina Agricultural and Technical State University 1987 — 1992
BA, Psychology
TOYOTA of GASTONIA January 2012 - Present
Momentum Mazda of Gastonia August 2010 - Present
MOMENTUM MAZDA of GASTONIA January 2010 - January 2011
Parks Chevrolet Charlotte November 2009 - July 2010
PARKS CHEVROLET January 2009 - January 2010
Toyota of Gastonia/ Momentum Mazda October 2007 - August 2009
TOYOTA OF GASTONIA January 2007 - January 2009
CARMAX, THE AUTO SUPERSTORE January 2003 - January 2007
CARMAX, THE AUTO SUPERSTORE January 2005 - January 2006
CARMAX, THE AUTO SUPERSTORE January 2003 - January 2005
Skills
Warranty, Automotive Repair, Automotive Aftermarket, Parts, Automobile, Vehicles, Inventory Management, Dealers, Automotive, Customer Satisfaction, Retail, Customer Retention, Reynolds & Reynolds, Fleet Management
Education
Trevecca Nazarene University 1996 — 2001
Bachelor of Science, Psychology
Trevecca Nazarene University 1996 — 2001
B.S, Psychology
Curant Health July 2015 - Present
Express Scripts / Medco June 2012 - April 2015
Medco Health Solutions, Inc. December 2006 - June 2012
Affiliated Computer Services (ACS), Federal Healthcare May 2004 - December 2006
ACS State Healthcare October 2000 - May 2004
Affiliated Computer Services (ACS), Prescription Benefits Management (PBM) January 2000 - October 2000
U.S. Army Reserves, 718th Engineer Company (Combat Support Equipment) March 1996 - October 2000
ACS / Consultec, Prescription Benefits Management (PBM) March 1998 - December 1999
CarMax, The Auto Superstore July 1996 - March 1998
Skills
Pharmacy Benefit..., Account Management, Leadership, Managed Care, Healthcare, Process Improvement, Medicare, Medicare Part D, Cross-functional Team..., Pharmaceutical Industry, Healthcare Industry, Pharmacy, Medicaid, Leadership Development, Healthcare Information..., Disease Management, Health Care Reform, Utilization Management, Operations Management, Reporting & Analysis, Client Services, Healthcare Consulting, Software Documentation, Health Insurance, Strategic Planning
Education
Georgia Tech 1993 — 1995
Master's degree, Business Administration, Management and Operations
Georgia Institute of Technology 1989 — 1993
Bachelor's degree, Mechanical Engineering
Napleton Mercedes-Benz Jaguar Volvo November 2007 - Present
Bachrach, Men's Clothier December 2009 - September 2010
CarMax, The Auto Superstore June 2002 - November 2007
Skills
Customer Service, Customer Satisfaction, Customer Engagement, Long-term Customer..., Inventory Management, Inventory Planning, Technology, Technology Integration, Communication, Communication Skills, Intercultural..., Problem Solving, Hands-on Problem Solver, Collaborative Problem..., Microsoft Office, Teamwork, Team Leadership, Public Speaking, Public Relations, Exceptional People..., Social Media, Social Networking, Social Marketing, Qualifying Prospects, Referrals, Sales, Microsoft Excel
Education
Purdue University Calumet
Business Management/ Entrepreneurship
Texas Organ Sharing Alliance September 2012 - Present
Modern Teen Ministries, Inc. January 2012 - Present
MassMutual Financial Group December 2009 - April 2011
UTSA - Young Alumni Association February 2008 - February 2009
CarMax, The Auto Superstore January 2006 - October 2008
Skills
PowerPoint, Microsoft Excel, Public Speaking, Marketing, Microsoft Word, Spanish, Brand Management, Media Relations, Event Planning, Facebook, Customer Service, Outlook, Social Media, Event Management, Microsoft Office, Research, Budgets, Inventory Management, File Management, Team Building, Social Networking
Education
The University of Texas at San Antonio 2005 — 2009
Communication, Emphasis on Public Relations
Earl Warren High School 2002 — 2005
High School Degree
Cobb County January 2015 - Present
Cobb County March 2013 - December 2014
Carmax The Auto Superstore February 2010 - May 2012
BestBuy December 2009 - February 2010
Georgia Power Company June 2007 - November 2009
Allstate Insurance Company October 2006 - May 2007
DR Horton Inc August 2005 - October 2006
Skills
Customer Service, Teamwork, Sales Operations, Technology, Mobile Devices, Mobile Technology, Mobile Communications, Computer Proficiency, Computer Maintenance, Information Technology, Leadership, Apple Safari, iPhone, iPad, Mac, Mac OS X, Mobile Phone Software, Mobile Phone Industry, Help Desk Support, Data Entry, Management, Sales, Networking, Microsoft Office, Spreadsheets, Computer Hardware, Access, Microsoft Office 2007, Customer Retention, Accounting, Customer Satisfaction, Time Management, Windows 7, Troubleshooting, Telephone Skills, Call Centers, Customer Experience, Windows, Software Installation, Notary Public, Accounts Payable, Administrative..., Inventory Control, Office Management, Administration, Business, Windows XP, Inventory Management, Software Documentation, Credit
Education
University of Phoenix 2015 — 2019
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southside Comprehensive High school 1993 — 1997
High School Diploma, High School/Secondary Diplomas and Certificates
Republic Airlines June 2015 - Present
Ibc airways June 2014 - May 2015
Airline Transport Professionals November 2013 - June 2014
CarMax April 2005 - April 2013
Carmax - The Auto Superstore March 2005 - April 2013
United Parcel Service September 2003 - March 2005
Bishop Moore High School July 2003 - March 2005
Skills
Recruiting, Purchasing, Customer Service, Budgets, Forecasting, Negotiation, Retail, Sales Management, Microsoft Excel, Microsoft Word, Microsoft Office, Project Management, PowerPoint, Marketing Strategy, Account Management, Inventory Control, Performance Management, Inventory Management, Team Building, Strategy
Education
Jacksonville University 1999 — 2003
Bachelor of Science, Aviation Management