Cayan LLC
Industry: Company
DescriptionCayan is a provider of payment technologies and merchant services, based in Boston, Massachusetts. The company enables payments in physical stores and mobile locations, as well as e-commerce. Cayan ranks among the largest merchant acquirers in the United States. Headquarters: Boston, MA Founded: 1998 Key people: Henry Helgeson (CEO and Founder) Parent organization: TSYS Subsidiaries: Richmond Financial Services, LLC, Card Payment Services, Inc., Opticard, LLC
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Cayan LLC Employees
Hightower Tutoring & Consulting June 2015 - Present
Cayan LLC May 2013 - Present
Masters IO Psychology January 2013 - April 2015
Ted Blenkers LTD July 2010 - July 2012
Comcast June 2008 - June 2009
SuperMedia LLC January 2008 - July 2008
Snake River Rendezvous October 2006 - January 2008
Dex Media, Inc. 2006 - 2007
Yellowbook July 2005 - August 2006
Skills
Research, Payment Card Processing, Mobile Payments, Psychology, Spa, Business Development, Advertising, Organizational..., Religious Studies, Spiritual Counselor, Meditation, Culture Change, Organizational Culture, Cultural Transformation, Organizational..., Organizational Design, Organizational Behavior, Organizational Structure, Applied Psychology, Industrial Organization, Small Business, Coaching, Customer Service, New Business Development, Marketing, Sales, Marketing Strategy, Team Building, Management, Leadership, Training, Social Networking, Social Media Marketing
Education
The Chicago School of Professional Psychology 2015 — 2018
Doctor of Philosophy (Ph.D.), Organizational Leadership
University of the Rockies 2012 — 2015
MASTER OF ARTS IN PSYCHOLOGY, Industrial and Organizational Psychology, 3.88
Ashford University 2007 — 2012
Bachelor of Arts (B.A.), Psychology, Sociology, 3.5
Wolters Kluwer Health April 2015 - Present
Cayan LLC February 2010 - April 2015
Cayan LLC February 2010 - June 2014
Children's Hospital July 2009 - January 2010
Broadridge Financial Solutions December 2008 - March 2009
Skills
Data Entry, Troubleshooting, Customer Service, Microsoft Office, Payment Card Processing, Customer Retention, Call Centers, Help Desk Support, Hardware, Technical Support
Education
Year Up, Inc 2010 — 2010
Information Technology
Randolph High School 2002 — 2006
Diploma
Quincy College
andthevalleyshook.com August 2015 - Present
Lyft July 2015 - Present
Language Engineering Corporation September 2008 - Present
Cayan LLC January 2015 - July 2015
Language Engineering Corporation September 2008 - December 2014
Boston School of Modern Language May 2009 - September 2010
WBRZ-TV May 2008 - July 2008
Skills
PowerPoint, Creative Writing, Microsoft Office, Sports Management, Sports Marketing, Sports Analysis, DJ, Social Networking, HTML, Strategic Planning, Facebook, Social Media, Statistics, Writing, Marketing Strategy, Brand Development, SPSS, Critical Thinking
Education
Suffolk University 2011 — 2015
Bachelor of Science in Business Administration
The London School of Economics and Political Science (LSE) 2012 — 2012
St. Mark's School 2006 — 2010
High School Diploma
Cayan LLC 2015 - Present
Recombinant By Deloitte 2011 - 2014
NaviNet 2003 - 2011
Edgewater Technology, Inc. 1995 - 2002
Accenture (Andersen Consulting) 1994 - 1995
Skills
Healthcare, Program Management, Business Analysis, Management, Agile Methodologies, Product Management, Cross-functional Team..., SDLC, Project Management, Healthcare Information..., Process Improvement, Vendor Management, Software Development, Scrum, Integration, Strategic Planning, SQL, Data Analysis, Resource Management, Business Strategy, Acquisition Integration, Acquisitions, Due Diligence, Organizational..., Thought Leadership, Operations Management
Education
Babson College 1989 — 1993
BS, Finance with Quantitative Methods concentration
EMC May 2015 - Present
Cayan LLC July 2013 - May 2015
University of New Hampshire May 2012 - July 2013
Plymouth State University August 2012 - May 2013
Skills
Windows, Programming, Problem Solving, Troubleshooting, Web Development, Web Design, Computer Hardware, Microsoft Office, Teamwork, Customer Service, Windows 7, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, Leadership
Education
Plymouth State University 2009 — 2013
Bachelor of Science, Information Technology, Bachelor of Science
Cayan LLC April 2015 - Present
NCR Corporation July 2014 - April 2015
NCR Corporation September 2013 - July 2014
Cartera Commerce, Inc July 2012 - May 2013
WorldPay August 2008 - June 2012
Royal Bank of Scotland May 2007 - August 2008
Royal Bank of Scotland August 2005 - May 2007
Skills
Interpersonal..., Microsoft Office, Relationship Management, Highly Detailed, Oral Communication, Marketing, Email Marketing, Rewards Programs, Loyalty Marketing, Loyalty Programs, Social Media Marketing, Entrepreneurship, Team Leadership, Business Development, Management, Account Management, Product Development, Online Marketing, Competitive Analysis, Strategy, CRM, Sales, B2B, Customer Retention, New Business Development, Sales Management, Leadership, Process Improvement, Strategic Planning, Project Management, Customer Satisfaction, Strategic Partnerships, Lead Generation, Professional Services
Education
Kennesaw State University - Michael J. Coles College of Business 2002 — 2005
Bachelor of Business Administration
Tallahassee Community College 2001 — 2002
University of West Georgia 2000 — 2001
Joseph Wheeler High School 1996 — 2000
Kennesaw State UniversityMay 2005
Bachelor, Business Administration; an emphasis in communication and marketing
Cayan LLC July 2014 - Present
Merchant Warehouse June 2012 - July 2014
Merchant Warehouse January 2012 - June 2012
NEC Incorporated 2011 - 2012
Triwire Engineering Solutions August 2009 - October 2011
Pinnacle Lake Tahoe Getaways November 2007 - July 2009
Skills
Direct Sales, Merchant Services, Sales, Payment Card Processing, Mobile Payments, Training, Sales Process, Sales Operations, Electronic Payments, Strategic Partnerships, Door to Door, Payment Gateways, Cold Calling, Closing Deals, Salesforce.com, Credit Cards, Payment Systems, Account Management, Customer Retention, Merchant Accounts, Merchant Card Processing, B2B, Lead Generation, Deal Closure, Acquiring, Payments, Transaction Processing, E-commerce, PCI DSS, Staff Development, Mobile Commerce, E-payments, Debit Cards, Payment Industry, POS, Call Centers, Selling Skills, Real Estate, Property Management, Gift Cards, Webinars, GoToMeeting, Camtasia
Education
Champlain College 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Cayan LLC March 2008 - Present
Cayan LLC March 2013 - June 2014
Cayan LLC March 2008 - March 2013
Skills
Salesforce.com, Mobile Payments, Merchant Services, Customer Retention, POS, Payment Card Processing, Credit Cards, Payment Gateways, Debit Cards, Direct Sales, Electronic Payments, Account Management, Payments, Lead Generation, Gift Cards, Payment Systems, Loyalty Programs, Financial Services, Customer Experience, Payment Industry, Credit Card Transaction..., Transaction Processing
Education
Chester College of New England 2000 — 2003
Bachelor's, Art & Illustration
Covisint May 2015 - Present
Piper March 2014 - Present
PayPal August 2014 - February 2015
Cayan LLC March 2013 - February 2014
Bank of America Merchant Services December 2011 - July 2012
PayPal April 2007 - December 2011
Raytheon December 2003 - April 2007
Raytheon 2003 - 2006
Raytheon 2003 - 2006
USinternetworking (purchased by AT&T) March 1999 - January 2004
Skills
E-commerce, SaaS, Payments, Mobile Payments, E-payments, Cross-functional Team..., Business Development, Start-ups, New Business Development, Salesforce.com, Enterprise Software, Product Development, Management, Payment Card Processing, Program Management, Sales, Leadership, Project Management, Sales Process, Engineering, Sales Operations, Process Improvement, Online Payments, Payment Solutions, Payment Processing, Sales Management, Engineering Management, Competitive Analysis, Integration, Sales Support, RESTful WebServices, Platform Development, API Development, Github, Strategic Partnerships
Education
University of California, Los Angeles 2004 — 2004
Technical Management Program, Engineering
University of Colorado Boulder 1984 — 1990
BA, Physics
Mondo May 2015 - Present
Broken Creek Vineyard and Winery December 2014 - Present
Hops N Scotch July 2013 - July 2015
Cayan LLC February 2015 - May 2015
Frost Ice Bar May 2013 - February 2015
Preston Marketing Concepts June 2012 - January 2013
Cornelia James February 2012 - May 2012
ICEBAR by ICEHOTEL June 2009 - May 2012
Britannia Film and TV Ltd September 2011 - January 2012
City Travel Review July 2011 - July 2011
Skills
Public Relations, Social Media, Project Management, Marketing Communications, Client Co-ordination, Microsoft Office, Event Management, Leadership, Management, Sales Management, Sales, Press Releases, Market Research, Budgets, Customer Service, Retail, Social Media Marketing, Strategy
Education
Richmond, The American International University in London 2008 — 2012
Bachelor's degree, Marketing Communications
Optos July 2014 - Present
Optos June 2013 - July 2014
Cayan LLC March 2011 - June 2013
RI Divison Of Taxation May 2009 - August 2009
Skills
Accounting, Accounts Payable, Financial Analysis, Microsoft Excel, Financial Reporting, Microsoft Word, PowerPoint, QuickBooks, Customer Service
Education
University of Rhode Island - College of Business Administration 2005 — 2010
Bachelors, Business Administration: Accounting
HR Block
Cayan LLC February 2014 - Present
Shop Productions 2011 - Present
Cambridge Savings Bank March 2013 - February 2014
SalesQuest August 2012 - January 2013
VizQuest Ventures November 2011 - May 2012
TD Bank Group September 2010 - November 2011
Skills
PowerPoint, Microsoft Excel, Social Media, Microsoft Office, Salesforce.com, Banking, Marketing, Market Research, Customer Service, Social Media Marketing, CRM, Public Relations, Email Marketing, Sales
Education
Suffolk University 2008 — 2012
Bachelor of Science in Business Administration, Marketing
Cayan LLC July 2015 - Present
Stoughton Public Schools November 2014 - June 2015
Reebok April 2010 - September 2014
Avon Park and Rec June 2013 - August 2014
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork, Data Analysis, Leadership, Database Design, Analysis, Public Speaking, Time Management, Customer Service, Social Networking, Sales, Facebook, Marketing, Management, Team Leadership, Public Relations, Forecasting, Retail, Communication, Team Building, Customer Satisfaction, Social Skills, Social Media, Recruiting, Retail Sales, Community Service, Leading Meetings, Philanthropy, Team Management
Education
University of Maine 2011 — 2015
Bachelor’s Degree, Business Administration and Management, General
Stoughton High School 2007 — 2011
High School Diploma
Cayan LLC May 2014 - Present
Merchant Warehouse Inc. November 2011 - April 2014
Merchant Warehouse Inc. September 2009 - October 2011
Fiber Composites Inc. January 2008 - August 2009
Pacific American Lumber January 2006 - October 2007
Skills
Sales Process, Merchant Services, B2B, Salesforce.com, Account Management, Direct Sales, Cold Calling, Training, Sales, Leadership, Sales Management
Education
University of Hawaii at Manoa 2003 — 2005
Bachelor's degree, Sociology
Santa Barbara City College 2000 — 2002
Transfer, History
Duxbury 1996 — 2000
High School Diploma
Cayan LLC February 2015 - Present
Alex and Ani September 2012 - September 2014
RDW Group May 2011 - September 2011
Skills
PowerPoint, Public Speaking, Teamwork, Social Media, Microsoft Office, Public Relations, Microsoft Word, Facebook, Event Planning, Research, Photoshop, Microsoft Excel, Editing, Social Networking, Marketing Communications, Customer Service, Press Releases, Social Media Marketing, Event Management, Marketing
Education
Suffolk University 2010 — 2014
Bachelor's Degree, Public Relations
Cayan LLC January 2015 - Present
Cayan LLC February 2012 - January 2015
Merchant Warehouse May 2011 - February 2012
Merchant Warehouse September 2008 - May 2011
Merchant Warehouse August 2007 - September 2008
Merchant Warehouse April 2005 - August 2007
Meier & Frank (now Macy's) August 2001 - March 2005
Skills
Social Media, Payment Card Processing, Technical Support, Customer Service, Microsoft Office, Windows, Mac, Writing, Editing, Online Journalism, AP Style, Sales, Troubleshooting, Management
Education
Northeastern University 2008 — 2011
Bachelors, English, Journalism
Bunker Hill Community College 2006 — 2008
Associates, History, Government
Cayan LLC July 2015 - Present
Fiserv September 2010 - July 2015
Norcross Downtown Development Authority November 2007 - February 2012
RBS WorldPay July 2005 - September 2010
BellSouth, now part of AT&T August 1997 - July 2005
Georgia Association of Partners In Education November 1994 - August 1997
Ohio Department of Development 1993 - 1993
Skills
Selling, Account Management, Leadership, Negotiation, Payments, Strategic Partnerships, Solution Selling, Strategic Planning, Executive Management, Sales Management, Business Development, Strategic Growth..., Change Management, Market Analysis, Hiring, Coaching and Development, Relationship Management, Leadership Development, Staff Development, Team Effectiveness, Financial Services, Electronic Payments, Mobile Banking, Mobile Payments, Product Management, Salesforce.com, Marketing, Marketing Strategy, Contract Negotiation, B2B Marketing, Product Marketing, Customer Retention, Management, Lead Generation, SaaS, Customer-focused, Team-oriented, Training Delivery, Train the Trainer..., Workshop Facilitation, Team Facilitation, Consultative Approach, Enterprise Software, Information Technology, Professional Services, Sales, Customer Satisfaction, Consulting
Education
Kennesaw State University - Michael J. Coles College of Business
MBA
Marietta College
BA
Keolis July 2015 - Present
Cayan LLC June 2012 - July 2015
Merchant Warehouse November 2011 - June 2012
T-Mobile June 2009 - August 2011
Skills
Technical Support, Sales, Customer Service, Customer Satisfaction, Call Centers
Education
Johnson & Wales University 2007 — 2009
Associate's degree, Entrepreneurship/Entrepreneurial Studies
Cayan LLC April 2015 - Present
Merchant Warehouse July 2014 - April 2015
Merchant Warehouse December 2012 - July 2014
Merchant Warehouse February 2012 - December 2012
Coffee Pond Photography & Yearbooks September 2011 - December 2011
Tenacre Day Camp June 2007 - September 2011
Marshall's October 2006 - May 2011
Skills
Social Media, Photography, Digital Media, Digital Marketing, Photoshop, Account Management, Digital Photography, Sales, Customer Service, Inventory Management, Time Management, Leadership, Data Entry, Image Editing, Typography, Employee Training, Continuous Improvement
Education
University of Massachusetts, Amherst 2007 — 2011
Bachelor of Arts (BA), Communication and Media Studies, 3.62 GPA
Billerica Memorial Highschool 2003 — 2007
Cayan LLC August 2011 - Present
Cayan LLC August 2005 - July 2011
Wireless Retail January 2000 - July 2005
MOTO PHOTO INC May 1994 - December 1999
Skills
Sales Operations, CRM, Sales Management, Management, Sales, New Business Development, Marketing, Forecasting, Merchant Services, Sales Process, Strategic Partnerships, Salesforce.com, Lead Generation, Training, Customer Satisfaction, Recruiting, Program Management, Direct Sales, Analysis, Executive Management, Team Management, Channel Partners, B2B, Cold Calling, Hiring, Customer Retention, P&L, Budgeting, Strategic Planning, Operations Management, Business Planning, Wireless, Direct Recruiting, P&L Management, Competitive Analysis, E-commerce, Strategy Development, Credit Cards, Credit Card Processing, Financial Analysis, Channel Management, Payment Card Processing, Mobile Devices, Mobile Payments, Google Adwords, ERP, Staff Development, Call Center, P&L responsibility, SaaS
Education
Boston University 1997 — 2000
Bachelor of Arts
University of Tennessee-Knoxville 1995 — 1997
Cayan LLC January 2012 - Present
DealBase.com February 2010 - January 2012
Smarter Travel Media LLC January 2009 - February 2010
OneTime.com January 2007 - January 2009
White O'Connor Curry LLP August 2006 - December 2006
Jenner & Block April 2005 - July 2006
Fourth Presbyterian Church December 2004 - April 2005
Riverside Treatment Services, Inc. October 2003 - June 2004
Skills
Advertising, Digital Marketing, SEM, Marketing, Email Marketing, Online Advertising, Program Management, Web Analytics, PPC, Web Marketing, Project Management, E-commerce, Marketing Strategy, Market Research, SEO, Landing Page...
Education
The George Washington University 1999 — 2003
B.A., Sociology
Cayan LLC May 2015 - Present
Nashoba Learning Group June 2014 - April 2015
St. Thomas More School September 2009 - June 2014
Foundation High School September 2008 - June 2009
The May Institute September 2007 - June 2008
Skills
Teaching, Tutoring, Public Speaking, Event Planning, Fundraising, Curriculum Development, Educational Leadership, Staff Development, Curriculum Design, Lesson Planning, Non-profits, Classroom Management, Coaching, Literacy, Educational Technology, PowerPoint, Instructional Design, Classroom
Education
Curry College 2003 — 2007
Bachelor, General Studies
AVATAS Payments /Cayan LLC February 2015 - Present
AVATAS Payments / Cayan LLC November 2012 - Present
Cayan LLC November 2011 - November 2012
Cayan LLC September 2009 - November 2011
Elevate Communications May 2008 - August 2008
Skills
Sales, Salesforce.com, Merchant Services, Direct Sales, Lead Generation, Account Management, Social Media, Recruiting, Customer Retention, Leadership, Strategic Partnerships, Payment Card Processing, Customer Satisfaction, Sales Management, Management, Training, Team Management, Cold Calling, New Business Development, Sales Process, Sales Operations, Time Management, Business Development, CRM, B2B, Mobile Payments, SaaS, Payments, Credit Cards, Electronic Payments, Payment Gateways, E-commerce, Solution Selling, Call Centers, E-payments, Selling, Payment Systems, Executive Management, Retail, Sales Presentations, Customer Acquisition, Competitive Analysis, Start-ups, Strategy
Education
Dickinson College 2005 — 2009
B.A., Policy Management
Northfield Mount Hermon 2004 — 2005
Cayan LLC March 2015 - Present
Cayan LLC February 2013 - March 2015
Cayan LLC July 2010 - February 2013
Newbury Comics December 2006 - July 2010
Skills
Salesforce.com, NetSuite, Strategic Partnerships, Lead Generation, Account Management, Sales, Customer Retention
Education
University of Massachusetts Boston
Political Science, Environmental Policy
iPayment, Inc. May 2015 - Present
LivBlends March 2013 - Present
Cayan LLC April 2012 - May 2015
YMCA of the North Shore May 2011 - April 2012
Mobility Services International January 2008 - May 2011
RE/MAX of New England May 2004 - January 2008
Keurig, Inc. August 1999 - May 2004
Mobility Services International June 1993 - August 1999
Toys R Us June 1992 - June 1993
Skills
Public Relations, Online Marketing, Web Development, Writing, Creative Development, Financial Analysis, Product Management, Packaging, Social Media, Advertising, Market Planning, B2B, Budgeting, Media Planning, Social Media Marketing, Marketing Communications, Email Marketing, Event Planning, Marketing Management, Marketing Strategy, Promotions, Web Analytics, Event Marketing, Market Research, Brand Development, Social Networking, Website Development, Facebook, Trade Shows, Copywriting, Media Relations, Budget Management, Marketing Research, Strategic Planning, Internal Communications, Lead Generation, Salesforce.com, Corporate Communications, Event Management, Sponsorship, Non-profits, Integrated Marketing, Online Advertising, Budgets, Corporate Branding, Mobile Payments, Creative Direction, Payments, Business Development, CRM
Education
Syracuse University 1988 — 1992
BS, Finance
Marblehead High School 1984 — 1988
Cayan LLC 2012 - Present
Percussion Software 2004 - 2012
Percussion Software 2004 - 2008
Comverse/Boston Technology 2000 - 2002
Comverse/Boston Technology 1996 - 2000
Kronos Incorporated 1991 - 1996
Wang Labs 1980 - 1991
Skills
Agile Methodologies, Scrum, Quality Assurance, Quality Management, Software Quality..., Testing, Test Planning, Process Improvement, Software Development..., Agile Testing, Test Management, Kanban, Software Documentation, Software Development, SQL, Test Automation, SDLC, Microsoft SQL Server, JIRA, QTP, Business Analysis, Requirements Analysis, Selenium, Management, Test Cases, Integration, Quality Center, Manual Testing, SaaS, Visio, Software Project..., SharePoint, Requirements Gathering, Program Management, Waterfall, Defect Tracking, Cross-functional Team..., Agile Project Management, Team Leadership, Enterprise Software, XML, Start-ups, Release Management, Certified Scrum Master..., Leadership, Project Management, Project Planning, Web Services, Web Applications, Cloud Computing
Education
Northeastern University 1991 — 1995
BS, Management
University of Massachusetts Lowell
AS
Cayan LLC July 2015 - Present
Cayan LLC October 2011 - July 2015
Endeca September 2010 - November 2011
Wentworth Institute of Technology - Biomedical Department January 2008 - May 2008
Skills
Active Directory, Windows Server, System Administration, Cisco Call Manager, Technical Support, vSphere, Windows, Linux, VMware ESX, CommVault, WDS, Microsoft Exchange, Help Desk Support, Rackspace, Avaya Site..., Unity, System Center, Sophos, Windows 7, VMware vSphere, VMware, Desktop Environment, Quest Migration Manager, Windows Deployment..., 8x8 VOIP, Alcatel, Lumension Patch..., Project Management, IVR Migration, VOIP migration, Cisco CUCM, Cisco UCCX, Cisco CUCA, Cisco Finesse
Education
Wentworth Institute of Technology 2007 — 2011
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management
North Shore Community College 2006 — 2007
Core class credits
Lyon Real Estate September 2013 - Present
State Farm - Olimpia Campos Garner July 2014 - Present
ERS Nationwide, Inc August 2014 - Present
Cayan LLC August 2010 - Present
Skills
Real Estate, Selling, Negotiation, Sellers, Real Estate Transactions, Contract Negotiation, Recruiting, Marketing, Foreclosures, Investors, Investment Properties, Sales Management, Salesforce.com, Sales, Short Sales, Team Building, Corporate Relocation, Residential Mortgages, Referrals, Life Insurance, Property & Casualty..., Computer Maintenance, Website Development, REO, Small Business, First Time Home Buyers, Customer Service, Rental Real Estate, Electronic Payment..., Listings, SFR, Relocation, Buyer Representation, Networking, Property Management, Income Properties
Education
Insurance & Securities School of California 2012 — 2012
California Insurance Broker
Consumnes River College 2010 — 2010
Data Modeling/Warehousing and Database Administration
American River College 2009 — 2010
Web/Multimedia Management and Webmaster
USA Real Estate School 2004 — 2005
Real Estate
Heald College 2001 — 2002
Computer Engineering
CoStar Group September 2015 - Present
Fort Point Payments, Inc. September 2014 - September 2015
Cayan LLC May 2014 - September 2014
Cayan LLC November 2012 - April 2014
Cayan LLC May 2012 - November 2012
Cayan LLC February 2011 - April 2012
Patch.com November 2010 - July 2011
Ascent Media July 2007 - June 2010
Worcester Sharks October 2006 - May 2007
Assumption College D'Alzon Library September 2005 - May 2007
Skills
Merchant Services, Credit Card Processing, Inside Sales, Account Management, PCI DSS, Electronic Payments, Mobile Payments, Payment Processing, E-commerce, Transaction Processing, Direct Sales, Sales Operations, Payment Card Processing, B2B, Sales Process, Credit Cards, New Business Development, Sales, Sales Management, Management, Business Development, Leadership, Customer Retention, Salesforce.com, Executive Management, Cold Calling, Lead Generation, Team Leadership, Networking, SaaS, CRM, Email Marketing, Competitive Analysis, Selling, Online Marketing, Customer Service
Education
Assumption College 2003 — 2007
Bachelor of Arts, English; Mass Communications
Unitronics July 2015 - Present
Cayan LLC December 2014 - July 2015
Godiva Chocolatier October 2011 - December 2014
344 September 2011 - January 2012
Christmas In Boston October 2010 - September 2011
Skills
Merchandising, Time Management, Marketing, Market Research, Marketing Strategy, Social Media Marketing, Social Media, Advertising, Store Management, Retail, Visual Merchandising, Retail Sales, Luxury Goods, Loss Prevention, Store Operations, Sales, Inventory Management, Customer Service, Driving Results, Cashiering, Customer Satisfaction, Bilingual, SPSS, Schedules, Supply Ordering, Product Marketing
Education
Suffolk University 2010 — 2014
Undergraduate, Marketing and International Business
Southern New Hampshire University
Master of Business Administration (MBA), Marketing
Cayan LLC July 2014 - Present
Melissa Data Corp. February 2013 - June 2014
TripAdvisor March 2012 - September 2012
Boston Public Schools October 2008 - October 2011
Guitar Center February 2007 - October 2008
Skills
C++, JavaScript, SQL, Java, MySQL, C, Education, HTML5, CSS3, Android Development, Spring, JPA, C#, ASP.NET, Microsoft SQL Server
Education
University of Massachusetts Boston 2011 — 2014
Masters, Computer Science
University of New Hampshire 2000 — 2005
Bacherlors, Music Education
Cayan LLC May 2015 - Present
Sapient December 2014 - April 2015
Harvard University August 2014 - October 2014
University of New Haven February 2011 - May 2014
University of New Haven August 2011 - December 2012
U.S. House of Representatives June 2012 - August 2012
Skills
Research, Time Management, Career Development, SPSS, Higher Education, Microsoft Office, Student Affairs, Public Speaking, Teaching, Student Development, Psychology, Customer Service, Facebook, Forensic Psychology, Survey Research, Human Resources, Benefits Administration
Education
University of New Haven 2010 — 2014
Bachelor of Arts (B.A.), Psychology
Cayan LLC March 2015 - Present
Vantiv April 2011 - March 2015
Worldwide TechServices 2007 - April 2011
Skills
HTML 5, CSS3, PHP, MySQL, jQuery, CodeIgniter, ExpressionEngine, Wordpress, SEO, SEM, Landing Page..., Responsive Design, Inbound Marketing, Digital Marketing, Online Advertising, Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, Fireworks, InDesign, Video Production, Video Editing, Motion Graphics, Motion Design, Sound Design, Premiere Pro, Final Cut Pro, After Effects, Apple Motion, Windows, Mac OS X, Linux, Multimedia, WordPress, OS X, CSS, E-commerce, Dreamweaver, User Interface Design, User Experience, Web Development, User Interface, Video, HTML, Email Marketing
Education
University of Massachusetts at Lowell 2007 — 2010
Bachelor of Science, Information Technology
University of Massachusetts at Lowell 2001 — 2003
Certificate, Multimedia Applications
Optiv Inc September 2015 - Present
Netsertive July 2014 - September 2015
Promoboxx December 2013 - May 2014
Cayan LLC December 2011 - November 2013
ByAllAccounts November 2010 - December 2011
Thomson Reuters April 2007 - October 2010
Skills
Financial Reporting, New Business Development, Solution Selling, Account Management, SaaS, Salesforce.com, Business Development, Team Building, Sales Process, Lead Generation, Direct Sales, Strategic Partnerships, Channel Sales, Enterprise Software, CRM
Education
Providence College 2000 — 2004
BS, Business Management
Cayan LLC March 2013 - Present
Mercury Payment Systems August 2011 - March 2013
Merchant Warehouse August 2005 - May 2011
Bicon LLC June 2005 - July 2006
Skills
Salesforce.com, Payment Card Processing, Direct Sales, Sales Process, B2B, Account Management, Sales Management, Merchant Services, New Business Development, Solution Selling, Lead Generation, SaaS, Enterprise Software, Sales Operations, Negotiation, Mobile Payments, Sales, Electronic Payments, Strategy, Training, Strategic Partnerships, Management, Cold Calling
Education
University of Massachusetts Boston 1999 — 2005
Bachelors, Political Science
Xaverian HS 1993 — 1997
Cayan LLC July 2015 - Present
Electronic Transactions Association January 2015 - Present
Cayan LLC June 2014 - Present
Cayan LLC September 2011 - Present
Electronic Transactions Association January 2014 - January 2015
Electronic Transactions Association November 2012 - January 2014
Cayan LLC November 2009 - September 2011
Cayan LLC November 2007 - November 2009
Cayan LLC January 2005 - November 2007
Cayan LLC January 2004 - January 2005
Skills
Mobile Payments, Salesforce.com, Electronic Payments, Merchant Services, Payment Card Processing, Payment Gateways, Direct Sales, B2B, Strategic Partnerships, Leadership, Customer Service, Management, E-commerce, Sales, Sales Operations, Payments, Strategy, Sales Management, Strategic Planning, Credit Cards, Training, Business Development, Payment Systems, Sales Process, Account Management, Lead Generation, Debit Cards, Customer Retention, CRM, New Business Development, Customer Acquisition, Financial Services, POS, Customer Experience, Product Management, Marketing, Cold Calling, Time Management, Competitive Analysis, Email Marketing, Solution Selling, E-payments, Acquiring, Call Centers, Mobile Commerce, Selling, Start-ups, SaaS, Product Marketing
Education
University of Massachusetts, Amherst 1999 — 2003
Bachelor of Arts and Science Degree, English
CAYAN, LLC February 2015 - Present
VERIZON WIRELESS August 2012 - January 2015
VERIZON BUSINESS (Verizon Enterprise Solutions) February 2012 - August 2012
VERIZON WIRELESS May 2011 - February 2012
eBillme Inc. (now owned by Western Union) August 2009 - February 2011
NYCE PAYMENTS NETWORK (Fidelity National Information Services) August 2007 - April 2009
NYCE PAYMENTS NETWORK (Metavante/FIS) January 2001 - July 2007
DUN & BRADSTREET August 1995 - October 2000
EXPERIAN INFORMATION SOLUTIONS (Metromail Corp.) March 1994 - July 1995
DISCOVER FINANCIAL SERVICES April 1985 - March 1994
Skills
Product Management, New Product..., Strategic Partnerships, Mobile Payments, Mobile Technology, Mobile Commerce, Emerging Payments, Digital Strategy, Roadmap Execution, Merchant Acquiring, Regulatory Requirements, Thought Leadership, Solutions Innovation, P&L Accountability, Team Leadership, Matrix Management, C-Level Consulting, Debit Cards/Debit..., EFT/ATM/POS, Card Not Present, Wear Many Hats, E-commerce, Enterprise Software, Go-to-market Strategy, Cross-functional Team..., Start-ups, Business Development, P&L, Leadership, Mobile Devices, Competitive Analysis, Strategy, Management
Education
Northwestern University - Kellogg School of Management
MBA
Penn State University
BA
Cayan LLC October 2015 - Present
Cayan LLC April 2014 - October 2015
Merchant Warehouse June 2012 - March 2014
Millennium Printing Corporation December 2011 - June 2012
Millennium Printing Corporation June 2011 - December 2011
Skills
Direct Sales, B2B, Business Development, Enterprise Software, Sales Process, Solution Selling, Sales Operations, Social Media Marketing, Financial Analysis, Sales, Email Marketing, Salesforce.com, Microsoft Office, Microsoft Excel, Management
Education
Bentley University 2007 — 2011
BS-MG, Management
Norwell High School 2003 — 2007
Cayan LLC March 2015 - Present
PointRoll May 2013 - March 2015
NextDocs February 2012 - May 2013
Viatecla February 2010 - December 2011
BOLD International February 2010 - July 2011
PRIMEIT CONSULTING SA October 2009 - January 2010
Skills
C#, ASP.NET MVC, ASP.NET, .NET, PowerShell, JavaScript, jQuery, Web Development, Software Development, Windows Phone, Scrum, Visual Studio, TFS, Git, Agile Methodologies, IIS, SQL, CSS3, Microsoft SQL Server, HTML5, Internet TV Apps, Windows Store Apps, SQL Server Data Tools, Windows Azure, Unit Testing, Integration Testing, Unity, TeamCity, XML, Web Services, Web Applications, HTML, Azure, TypeScript, Universal App Platform
Education
Universidade de Aveiro 2006 — 2009
14, Information technologies
iPayment, Inc. October 2014 - Present
Cayan LLC February 2013 - September 2014
VeriFone March 2012 - February 2013
Moneris Solutions, Inc September 2006 - March 2012
Global Payments 2002 - 2006
Vital Processing Services 2001 - 2002
BankServ 2000 - 2001
TechTouch Cash 1996 - 2000
Skills
Electronic Payments, Payment Card Processing, Merchant Services, Mobile Payments, Credit Cards, Debit Cards, Payments, Payment Systems, Acquiring, E-payments, Payment Gateways, Strategic Partnerships, Gift Cards, Product Management, Transaction Processing, Strategy, Mobile Commerce, Banking, Sales, Financial Services, SaaS, Mobile Banking, E-commerce, Cards, Executive Management, Strategic Planning, Relationship Management, ACH, PCI DSS, Start-ups, EMV, Payment Services, Payment Industry, B2B
Education
The George Washington University - School of Business 1994 — 1996
MBA, Marketing, Strategy
Emory University 1987 — 1991
BA, Math & Economics
Cayan LLC 2012 - Present
Cayan LLC 2010 - 2012
Cayan LLC 2006 - 2010
Sake Japanese Restaurant 2000 - 2007
Seacoast Volkwagen 2000 - 2005
Skills
Credit Card Transaction..., Merchant Services, Account Management, Credit Cards, Financial Services, Financial Analysis, MS Excel Pivot Tables, Management, Payments, Finance
Education
University of New Hampshire 1996 — 2000
Bachelor’s Degree, Bachelor of Science, Animal and Nutritional, Minor in Business Administration
Cayan LLC May 2015 - Present
TechTarget July 2014 - May 2015
Brafton Inc. October 2013 - July 2014
Brafton Inc. August 2013 - October 2013
Brafton Inc. August 2012 - August 2013
Skills
Writing, Editing, Proofreading, SEO, Content Marketing, Copy Editing, Copywriting, AP Style, Microsoft Office, Blogging, Press Releases, White Papers, Ebooks, Interviews, Content Strategy, Account Management, Research, SEO Copywriting, Social Media
Education
Bridgewater State University 2008 — 2012
Bachelor of Arts (BA), English
Cayan LLC May 2015 - Present
Vantiv June 2014 - May 2015
US Bank/Elavon May 2009 - May 2014
Fifth Third Bank, Fifth Third Processing Solutions August 2000 - April 2009
Fifth Third Bank 1996 - 2000
Fifth Third Bank 1992 - 1996
Skills
Payment Card Processing, Banking, Gift Cards, Debit Cards, Payments, Loans, Sales Management, Electronic Payments, Credit, Payment Gateways, ACH, Portfolio Management, Financial Services, Mergers & Acquisitions, Cash Management, Management, Sales, Executive Management, Treasury Management, Credit Cards, Merchant Services, Commercial Banking, Loan Origination, Retail Banking, Relationship Management, Commercial Lending, Financial Risk
Education
Bowling Green State University 1983 — 1988
B.S. Business Administration, Finance
Cayan LLC May 2010 - Present
Certified Payment Processing May 2008 - November 2014
Skills
Marketing, Business Expansion, Public Relations, Sales Operations, Team Building, Building Relationships, Product Marketing, Universal Life, Life Insurance, Term Life Insurance, Recruiting, New Business Development, Project Management, Operations Management, Direct Sales, B2B, Sales Presentations, Cold Calling, Salesforce.com, Lead Generation, Team Leadership, Training, Negotiation, Social Networking, Merchant Services, Social Media Marketing, Marketing Communications, Online Advertising, Event Management, Insurance, Event Planning, Online Marketing, Advertising, Marketing Strategy, Customer Satisfaction, Trade Shows, Management, Strategy, Networking, Strategic Planning
Education
Jackson Business Institute 1980 — 1984
Business, Management, Marketing, and Related Support Services
Monroe County Community College
Real Estate
Cayan LLC February 2012 - April 2014
Cayan LLC August 2011 - February 2012
American Income Life Insurance Company January 2011 - July 2011
Skills
Call Centers, CRM, Management, Sales Management, Risk Management, Strategic Planning, Leadership, Credit, Microsoft Excel, Credit Cards, Marketing, Underwriting
Education
Saint Anselm College
Computer Science
University of Phoenix
BSBA
Cayan LLC March 2014 - Present
Cayan LLC March 2013 - March 2014
O'Sullivan Installs May 2009 - March 2013
Skills
SQL, Business Analysis, SharePoint, Visio, Project Management, Microsoft Office, Data Modeling, Data Analysis, Access, Microsoft Excel, Software Project..., SDLC, Requirements Analysis, Marketing
Education
Bentley University 2007 — 2011
Bachelor's, Computer Information Systems
Cayan LLC May 2015 - Present
Jack Conway & Co., Inc. July 2014 - April 2015
Sterling Jewelers October 2013 - April 2015
American Eagle Outfitters May 2012 - November 2013
University of Hartford September 2010 - May 2012
Cape Cod Baseball League June 2011 - August 2011
Skills
Social Media, Teaching, Facebook, Microsoft Office, Nonprofits, Photoshop, Event Planning, Direct Sales, Sales Operations, Microsoft Word, PowerPoint, Customer Service, Sales, Microsoft Excel, Social Networking, Time Management, Social Media Marketing, Leadership, Public Speaking, Teamwork, Fundraising, Event Management, Outlook
Education
University of Hartford 2008 — 2012
Bachelor's of Science in Business Administration, Business Management, Actuarial Science, Mathematics, 3.22/4.00
Escher Group August 2015 - Present
Intronis April 2015 - August 2015
Cayan LLC November 2014 - April 2015
Valencia College October 2013 - September 2014
Valencia College September 2012 - October 2013
Valencia College August 2008 - September 2012
Skills
Network Security, Information Technology, Information Security, Microsoft Office, Microcomputers, Virtualization, Linux, Windows, Android, VMware, HTML 5, CSS, Active Directory, Windows Server, Cisco Routers, Ethical Hacker, Penetration Testing, IT Security Policies, Change Management, LAN-WAN, WLAN, Cloud Computing
Education
University of Maryland University College 2011 — 2013
Bachelor of Science (B.S.), Cyber Security, magna cum laude
Valencia Community College 2007 — 2010
Associate of Arts (A.A.), Computer Engineering Technology with Specialization in Microsoft
Valencia Community College 2007 — 2009
Associate in Science, Computer Engineering Technology/Technician
Proctor Academy
Proctor Academy
Cayan LLC August 2015 - Present
Faysal Bank July 2013 - May 2015
NewDelta Capital Partners September 2012 - June 2013
Boyd Technologies January 2012 - May 2012
Avanti Way Realty September 2011 - December 2011
HSBC June 2010 - August 2010
Skills
Corporate Finance, Valuation, Financial Analysis, Negotiation, Entrepreneurship, Market Research, Forecasting, Strategy, Competitive Analysis, Mergers & Acquisitions, Due Diligence, Analysis, Management Consulting, Derivatives, Investments, Business Strategy, Start-ups, Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2011 — 2012
Masters of Business Administration (MBA), Corporate Finance
University of Massachusetts at Amherst - Isenberg School of Management 2007 — 2010
Bachelors of Business Administration (BBA), Finance
Cayan LLC February 2015 - Present
Smuttynose Brewing CO. May 2013 - January 2014
Avaya June 2010 - September 2010
Nashua Pride Baseball Club May 2009 - September 2009
Skills
Sports Management, Sports Psychology, Networking, Computer Hardware, Mathematics, Psychology, Psychoanalysis, Forensic Psychology, Criminal Justice, Criminal Law, Microsoft Word, Microsoft Office, PowerPoint, Sales, Sales Management, Employee Training, Business Strategy, Negotiation
Education
University of New Hampshire 2010 — 2014
Bachelor's Degree, Psychology
Cayan LLC November 2011 - Present
Cayan LLC June 2009 - January 2012
Cayan LLC November 2007 - June 2009
Skills
Credit Card Processing, PCI DSS, Merchant Services, Direct Sales, B2B, Sales, Recruiting, Training, Call Center, CPP, Payment Systems, Credit Cards, Mobile Payments, Lead Generation, Payment Card Processing, Strategic Partnerships, Sales Operations, POS, Account Management, Sales Management, Cold Calling, Payment Gateways, Business Development, Customer Retention, Solution Selling, Sales Process, Salesforce.com, Electronic Payments, Payments, Management, Product Marketing, Debit Cards, Team Leadership, Marketing, Direct Marketing, Acquiring, Channel Partners, Product Management, Transaction Processing, Payment Industry, Email Marketing, CRM, Start-ups, E-commerce, Leadership, Mobile Commerce, SaaS, E-payments, Gift Cards, New Business Development
Education
Eastern Connecticut State University 2003 — 2007
Bachelor's, Business Administration
Tolland High School 1999 — 2003
Cayan LLC January 2014 - March 2015
Merchant Warehouse October 2012 - December 2013
Merchant Warehouse March 2011 - October 2012
Merchant Warehouse October 2010 - March 2011
Merchant Warehouse October 2006 - October 2010
Cambridge Interactive Development Corp 2004 - 2006
Skills
Lead Generation, SEM, SEO, Online Lead Generation, PPC, Direct Marketing, Contextual Advertising, Usability, Digital Marketing, Online Advertising, Strategic Partnerships, B2B, Google Adwords, Strategy, Customer Acquisition, Analytics, Web Marketing, Online Marketing, Google Analytics, Marketo, Drupal, Kentico, Marketing Automation, Website Development, Landing Page..., Landing Pages, Conversion Optimization, Internet Strategy, User Experience, CRM, CRM Integration, Lead Management, Email Marketing, Email Strategy, Email Marketing Software, Mobile Web Design, Mobile Marketing, Web Analytics, Web Content Management, Content Management, Content Marketing, Content Strategy
Education
Emerson College 2002 — 2004
MA, Integrated Marketing Communications
Trondheim Business School 1999 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Ingenico Mobile Solutions September 2015 - Present
Cayan LLC April 2014 - July 2015
Merchant Warehouse May 2013 - April 2014
Merchant Warehouse March 2009 - May 2013
Merchant Warehouse November 2007 - March 2009
Merchant Warehouse April 2005 - November 2007
Twin City Honda/BMW July 2000 - October 2004
Skills
Salesforce.com, Merchant Services, Account Management, Payment Card Processing, Lead Generation, Sales Process, Direct Sales, B2B, Cold Calling, Electronic Payments, Mobile Payments, Credit Cards, Strategic Partnerships, Sales, New Business Development, E-commerce, SaaS, Sales Management, Executive Management, Customer Retention, Debit Cards, Payment Gateways, Call Centers, Management, Strategy, Business Development, Sales Operations, Payments
Education
University of Illinois at Urbana-Champaign
BA, Political Science, Economics
Cayan LLC January 2015 - Present
Merchant Warehouse April 2012 - Present
MEDITECH 2011 - 2012
Skills
NetSuite, QuickBooks, Microsoft Office, Account Reconciliation, General Ledger, 1099 Preparation, Accounts Payable, Process Improvement
Education
Southern New Hampshire University 2015 — 2017
Master of Science, Accounting
Bridgewater State University 2006 — 2010
Bachelor of Science (B.S.), Accounting and Finance
Cayan LLC January 2015 - Present
Merchant Warehouse September 2011 - January 2015
Merchant Warehouse September 2009 - September 2011
Skills
Excel, Adaptive Planning, Quickbooks, Financial Analysis, Financial Planning, Financial Reporting, Financial Modeling, Inventory Controls, Inventory Analysis, Budget Analysis, Budget Development, Business Analysis, Metrics Analysis, Budgeting, QuickBooks, Microsoft Excel, Budgets, Analysis, Strategic Financial..., Training, General Ledger, Forecasting, Managerial Finance, Accounting, Plannning
Education
Boston University 2005 — 2009
BA, Economics
Malden Catholic 2001 — 2005
Cayan LLC December 2011 - Present
Merchant Warehouse April 2006 - December 2011
Merchant Warehouse January 2005 - April 2006
Merchant Warehouse January 2003 - January 2005
Skills
Strategic Partnerships, E-commerce, Strategy, Account Management, Business Development, Sales Process, Sales, Salesforce.com, Sales Management, Direct Sales, Management, SaaS, Marketing, Cold Calling, B2B, Solution Selling, CRM, Payment Card Processing, Product Marketing, Merchant Services, Payment Industry, Mobile Payments, Mobile Devices, Integration, New Business Development, Strategic Planning, E-payments, Start-ups, Program Management, Lead Generation, Retail, Payments, Pricing, Product Management, Electronic Payments, Loyalty Programs, EMV, Sales Operations, Training
Education
Merrimack College 1997 — 2002
Cayan LLC July 2014 - Present
Merchant Warehouse November 2012 - July 2014
Agero, Inc. August 2011 - November 2012
Agero, Inc. June 2010 - August 2011
Rocky Neck Consulting June 2009 - November 2010
Technical Fabrications, Inc. January 2008 - June 2009
Agero, Inc. October 2004 - December 2007
MedicorJobs September 2003 - June 2005
Thomson Reuters June 2000 - September 2004
Skills
Product Management, Salesforce.com, Product Strategy, Competitive Analysis, Product Planning, Pricing, Product Marketing, SaaS, Marketing Strategy, E-commerce, Email Marketing, New Business Development, Telematics, Location Based Services, Software Development, Project Management, Mobile Applications, Mobile Technology, Mobile Payments, Cloud Applications, Start-ups, Cross-functional Team..., Management, Business Development, Strategy, Customer Satisfaction, Analytics, Cloud Computing, Enterprise Software, Go-to-market Strategy, Product Development, Market Research, SEO, Program Management, Marketing, SEM, Team Leadership, Sales, Wireless, Social Media Marketing, CRM, Mobile Devices, B2B, Strategic Planning, Lead Generation, Strategic Partnerships, Customer Acquisition, Sales Process, Customer Retention, P&L Management
Education
Endicott College
MBA
Salem State University
BS
Rockport High School
Cayan LLC November 2013 - Present
Guident Technologies July 2012 - November 2013
Guident Technologies June 2010 - July 2012
Futrend Technology Inc. June 2009 - June 2010
Skills
MS Project, Project Coordination, Project Finance, Business Objects, Visio, SharePoint, Data Warehousing, Customer Relations, Budgeting, SDLC, Business Intelligence, Project Planning, Quality Assurance, SQL, Data Analysis, Project Management, Microsoft SQL Server, Software Documentation, Agile Methodologies, Microsoft Project, Business Analysis
Education
Fitchburg State College 2003 — 2007
Bachelor of Science, Business Management
Cayan LLC February 2013 - Present
Open Source 1998 - Present
Zoom Information April 2009 - February 2013
Google Summer of Code 2005 - 2013
Zoom Information September 2006 - April 2009
Teragram April 2003 - September 2006
PDF Sages November 2002 - April 2003
Appligent April 2001 - November 2002
Skills
Agile Methodologies, Distributed Systems, Software Engineering, Hadoop, Java, Scrum, Linux, Python, Solr, Perl, Scalability, C++, SQL, Ant, XML, Product Management, Lucene, Information Retrieval, Machine Learning, Spring, JUnit, Agile, Parallel Processing, C, Test Planning, MapReduce, Unix, Shell Scripting, Programming, Kanban, Hibernate, REST, Continuous Integration, Git, Performance Tuning, MySQL, Windows, Bash, Cassandra, HBase, Data Mining, Search, Requirements Gathering, NLP, Software Quality..., JMeter, SoapUI, Data Driven Testing, Behavior Driven...
Education
Harvard University 2006 — 2010
Masters Course Work, CS, Law, Public Policy
University of Pennsylvania 1997 — 2001
BS, Computer Science, Germanic Languages and Literature
Cayan LLC April 2014 - Present
CBS Radio May 2013 - May 2014
iHeartRadio January 2013 - May 2013
iHeartRadio January 2013 - May 2013
Suffolk University September 2009 - May 2013
Office of Disability Services September 2009 - May 2013
WHDH-TV January 2012 - May 2012
Skills
Social Media, Final Cut Pro, Facebook, Video Editing, Editing, Video Production, Public Relations, Photoshop, Journalism, Public Speaking, Social Networking, Event Planning, Microsoft Office, Broadcast, Social Media Marketing, Blogging, PowerPoint, Press Releases, Advertising, Marketing Communications, Event Management
Education
Suffolk University 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Communication, General
Santa Margarita Catholic High School 2005 — 2009
Diploma
Cayan LLC March 2015 - Present
Courion Corporation June 2013 - February 2015
SunGard April 2011 - February 2013
Broadridge July 2007 - October 2010
Omgeo, LLC January 2005 - July 2007
Self-employed February 2004 - December 2004
R.R. Donnelley Financial February 2000 - August 2002
Standard & Poor's July 1998 - January 2000
ADP Brokerage Services June 1997 - June 1998
Copithorne & Bellows January 1993 - June 1995
Skills
Product Marketing, Public Relations, Product Management, Salesforce.com, Vendor Management, Marketing, Product Launch, Analytics, Strategic Planning, Leadership, Business Development, Strategy, Marketing Communications, Email Marketing, Strategic Partnerships, Business Strategy, Marketing Management, Marketing Strategy, CRM, Market Research, Management, Integrated Marketing, Product Development, Account Management, Lead Generation, Sales Operations, Project Management, Sales, Competitive Analysis, Business Planning, Start-ups, SaaS
Education
Pennsylvania State University 1995 — 1997
MBA, Marketing
Washington & Lee University 1982 — 1986
BA, English
Belmont Hill
Cayan LLC January 2015 - Present
Cayan LLC November 2013 - December 2014
WorldPay July 2012 - October 2013
WorldPay January 2012 - June 2012
WorldPay January 2008 - December 2011
Global Payments February 2001 - 2007
MedAssets January 2000 - January 2001
Skills
Merchant Services, Payment Card Processing, Credit Cards, Relationship Management, Mobile Payments, Gift Cards, Electronic Payments, Acquiring, Fraud, ACH, Payment Systems, Financial Analysis, Payments, Forecasting, E-payments, PCI DSS, Cards, Payment Gateways, Banking, Debit Cards, Financial Services, Cash Management, Transaction Processing, Credit, AML, Mergers & Acquisitions, Operational Risk, Mobile Commerce, Sarbanes-Oxley Act, Internal Controls, Financial Modeling, Strategic Partnerships, E-commerce, Pricing, POS, Risk Management, Financial Risk, Analysis, Merchant Acquiring, Payment Industry, Variance Analysis, Chargebacks, Finance, Payment Services, Payment Cards, Operational Risk..., EMV, Managerial Finance, Valuation, Executive Management
Education
Georgia Southern University - College of Business Administration
Bachelor's Degree, Accounting
University of Massachusetts at Amherst - Isenberg School of Management
Master of Business Administration (M.B.A.)
Cayan LLC January 1998 - Present
Skills
Team Leadership, Leadership, Entrepreneurship, Payments, Mobile Payments, Payment Systems, Payment Card Processing, Payment Gateways, Credit Card Transaction..., Merchant Accounts, Mobile Applications, Merchant Services, Sales Process, Acquiring, Business Development, Electronic Payments, Technical Support, Debit Cards, Strategic Partnerships, Transaction Processing, Start-ups, E-payments, Credit Cards, Product Management, Strategic Planning, Merchant Acquiring, POS, Mobile Commerce, Executive Management, PCI DSS, Gift Cards, Cards, NFC, Loyalty Programs, Payment Industry, Sales, Smart Cards, E-commerce, B2B
Education
Marist College 1992 — 1996
Cayan LLC January 2015 - Present
VeriFone March 2010 - January 2015
WAY Systems April 2005 - March 2010
QCOMM 2004 - 2006
Kryptosima LLC January 2000 - April 2005
Tradewinds Technologies LLC August 1996 - January 2000
Global Payments January 1995 - August 1996
HONOR (STAR Network) January 1993 - December 1994
TransNet (Paymentech) December 1990 - December 1992
VeriFone 1987 - 1989
Skills
P&L responsibility, Sales Management, Marketing Management, Product Management, Product Development, Mergers, Corporate Governance, POS, Payment Gateways, Product Marketing, Debit, Cards, Electronic Payments, Mobile Payments, Payments, Payment Solutions, Credit Cards, Payment Processing, Mobile Commerce, Transaction Processing, Payment Systems, P&L Management, Start-ups, Loyalty Programs, PCI DSS, New Business Development, Payment Card Processing, Debit Cards, EMV, Business Development, Management, Cross-functional Team..., Program Management, Mobile Devices, Strategy, Project Management, E-payments, NFC, Payment Industry, Product Launch, Executive Management, Mergers & Acquisitions, Strategic Partnerships, SaaS, Sales, Marketing, Strategic Planning, Business Strategy
Education
The University of Chicago - Booth School of Business 1977 — 1980
MBA, Marketing
Illinois Institute of Technology 1972 — 1976
BSEE, Electrical Engineering
Mendel C.H.S. 1968 — 1972
St. Felicitas 1961 — 1968
Cayan LLC July 2015 - Present
Ingenico Mobile Solutions June 2011 - June 2015
Crescent Processing Company 2006 - 2007
Skills
Databases, Software Development, Software Design, Payments, Cloud Computing, Microsoft SQL Server, Program Management, Integration
Education
Arizona State University 1982 — 1994
Arizona State University 1982 — 1985
Bachelor of Science, Computer Science
Cayan LLC September 2014 - Present
ROAM 2011 - 2014
Access to Money 2008 - 2011
PAX 2008 - 2010
BlueWave Computing 2006 - 2008
Worldpay 2001 - 2006
Triton Systems 1998 - 2000
VeriFone 1993 - 1998
MerchanTec International 1989 - 1993
Skills
Payments, Payment Systems, Mobile Payments, Sales, Mobile Commerce, Payment Card Processing, E-commerce, Debit Cards, Electronic Payments, New Business Development, Credit, Cards, POS, Credit Cards, Go-to-market Strategy, Mobile Devices, Banking, Sales Management, Gift Cards, Product Marketing, Start-ups, Strategic Partnerships, SaaS, Retail, Security, Product Management, Venture Capital, Leadership, Financial Services, Payment Industry, E-payments, Strategy, Executive Management, Corporate Development, P&L Management, Customer Acquisition, Payment Gateways, Business Strategy, Mobile Applications, Acquiring, Global Business..., Transaction Processing, Mobile Technology, Mobile Strategy, Loyalty Programs, NFC, Merchant Services, Mobile Banking, PCI DSS, Smart Cards
Education
Golden Gate University 1986 — 1989
Master of Business Administration (M.B.A.), Telecommunications Management
Babson College 1978 — 1982
Bachelor's Degree, Marketing and Communications
Cayan LLC April 2014 - Present
Cayan LLC November 2011 - April 2014
Cayan LLC January 2010 - November 2011
Cayan LLC March 2008 - January 2010
Coverys (formally ProMutual Group) May 2006 - March 2008
BBA Technical Services January 2005 - May 2006
Skills
Merchant Services, Account Management, Cold Calling, Lead Generation, Sales, Electronic Payments, Sales Process, Direct Sales, Customer Service, Sales Management, B2B, Strategic Partnerships, Selling, Business Development, Customer Retention, Training, Management, Recruiting, CRM, SaaS, Sales Presentations, Relationship Management, Building Relationships, Business Strategy, E-commerce, Sales Operations
Education
Quinnipiac University 2000 — 2004
Bachelor of Arts, Communications
Hingham High School 1996 — 2000
Cayan LLC April 2014 - Present
Cayan LLC March 2012 - April 2014
Merchant Warehouse August 2008 - March 2012
Atlantis Partners February 2008 - July 2008
Skills
Lead Generation, Account Management, Cold Calling, Direct Sales, Merchant Services, B2B, Salesforce.com, Sales Process, Payment Card Processing
Education
Roger Williams University 2002 — 2006
Bachelor of Arts, Political Science; Minor in Psychology
Cayan LLC July 2013 - Present
Worcester State University 2007 - July 2013
Worcester State University 2004 - 2006
Skills
Active Directory, IIS, DHCP, Microsoft Exchange, Group Policy, SCCM, SharePoint, System Administration, SQL, Terminal Services, Colleague Infrastructure, Linux Server, Solaris 10, Windows Server, LDAP Administration, VMware Infrastructure, Datatel, CommVault, Hyper-V, VMware, Virtualization, System Deployment
Education
Fitchburg State University 2007 — 2009
M.S., Computer Science
Worcester State University 1999 — 2003
B.S., Computer Science
Cayan LLC January 2015 - Present
Knivoro Design June 2008 - Present
Cayan LLC July 2011 - December 2014
Gomvents April 2009 - December 2010
Best Bath Store December 2008 - December 2010
Museum of Fine Arts, Boston June 2002 - May 2007
Skills
Graphic Design, Web Design, Branding & Identity, Art Direction, User Interface Design, Digital Marketing, Logo Design, Typography, Illustration, Mac, Photoshop, Illustrator, InDesign, HTML, Teamwork, Graphics
Education
Boston University 2004 — 2008
Bachelor's Degree, BFA, Graphic Design
Boston University 2004 — 2008
Bachelor's Degree, BS, Advertising
Massachusetts College of Art 2012 — 2012
Continuing Education, Web Design
New England School of Photography 2014 — 2014
Continuing Education, Photography
Cayan LLC April 2011 - Present
Pivotal Payments June 2009 - April 2011
Sage Payment Solutions August 2006 - May 2009
Alliance Merchant Services December 2003 - August 2006
Unum Provident July 2000 - July 2002
First Merchants Bancard Services 1998 - 2000
Skills
Risk Management, Credit, Underwriting, Credit Cards, Payment Card Processing, Merchant Services, Payments, Electronic Payments, Financial Risk, E-payments, Financial Analysis, Debit Cards, Mobile Payments, Fraud, Payment Gateways, Call Centers, Transaction Processing, PCI DSS, Payment Services, Financial Services, Executive Management, Payment Industry, Sales, Portfolio Management, Customer Retention, Payment Systems, Credit Analysis, Acquiring, Gift Cards, Credit Risk, E-commerce, Cards, ACH, Fraud Detection, Banking, Strategic Partnerships, AML, Analysis, Chargebacks, Customer Experience, Operational Risk, Operational Risk..., Risk Analytics
Education
Saint Joseph's College
Cayan LLC January 2015 - Present
Merchant Warehouse March 2012 - Present
Merchant Warehouse November 2010 - February 2012
Merchant Warehouse May 2009 - November 2010
Care.com April 2008 - January 2009
Care.com March 2007 - April 2008
Skills
Direct Sales, Strategic Partnerships, Lead Generation, Email Marketing, Sales Process, Sales Operations, Electronic Payments, Cold Calling, Mobile Payments, Account Management, Salesforce.com, SaaS, Customer Retention, Competitive Analysis, E-commerce, Customer Acquisition, Product Marketing, Business Development, B2B, Analytics, Solution Selling, CRM, Direct Marketing, SEM
Education
Bentley University 2002 — 2006
BS, Marketing
GuideSpark March 2015 - Present
Cayan LLC August 2013 - February 2015
Cayan LLC April 2011 - July 2013
Healthworks Fitness Centers for Women July 2010 - April 2011
Tradeloop Corporation July 2009 - July 2010
IdeaPaint August 2007 - June 2009
Skills
Sales, Account Management, Customer Service, Leadership, Sales Management, Employee Engagement, Salesforce.com, B2B, Strategic Partnerships, Competitive Analysis, Sales Operations, Community Outreach
Education
Harvard University
Master’s Degree, Cultural Anthropology
Tufts University
Bachelor’s Degree, English Language and Literature, American Studies
Cayan LLC August 2014 - Present
Cayan LLC October 2013 - August 2014
Blackbaud June 2009 - October 2013
United States Army Research Lab -- Aberdeen Proving Ground September 2012 - February 2013
Target Analytics, a Blackbaud Company December 2007 - June 2009
Blackbaud November 2006 - December 2007
Blackbaud August 2003 - November 2006
Skills
Programming, SQL, Java, C#, Databases, .NET, git, Ruby, Jenkins, Gradle, JavaScript, jQuery, Powershell, Continuous Delivery, Continuous Integration, Microsoft SQL Server, Matlab, Splunk, Selenium, Crystal Reports, XML, HTML, Linux, Chef, SaaS, Computer Science, C, Unix, Thoughtworks Go
Education
New York University 2010 — 2012
M.M, Music Technology
College of Charleston 1999 — 2002
B.A, Philosophy, Political Science
Porter-Gaud 1986 — 1998
Physicians Interactive February 2015 - Present
MyTaskit May 2014 - February 2015
Cayan LLC February 2013 - May 2014
HCPro June 2012 - February 2013
Humana July 2009 - June 2012
CIGNA May 2008 - July 2009
The Hartford January 2005 - May 2008
Standard Insurance Company June 2003 - January 2005
Unum September 2001 - May 2003
Skills
Direct Marketing, Lead Generation, Marketing Strategy, Marketing, Advertising, Brand Management, Multi-channel Marketing, Email Marketing, Marketing Communications, Integrated Marketing, Digital Marketing, Marketing Management, Salesforce.com, Brand Development, Sales Presentations, New Business Development, B2B, Event Management, Online Advertising, Social Media Marketing, Trade Shows, Strategic Planning, Budgets, Business Planning, Business Strategy, Segmentation, Event Planning, Social Media, Strategy, Sales
Education
University of Hartford 2004 — 2007
Master of Business Administration (MBA), 3.52 GPA
Suffolk University 1995 — 1999
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Cayan LLC August 2015 - Present
Cayan LLC September 2011 - August 2015
Cayan LLC January 2011 - September 2011
By Appointment Only, Inc. June 2010 - December 2010
ORC International January 2005 - December 2009
Guideline January 2001 - January 2005
Atlantic Research/Guideline January 2000 - January 2001
Skills
Sales Operations, Call Center, Training, B2B, Field Service, Call Centers, Strategic Partnerships, New Business Development, Salesforce.com, Lead Generation, Strategic Planning, Sales
Education
Emerson College 1994 — 1999
B.A, Writing; Literature and Publishing
Roku March 2013 - Present
Lauren Swanson Graphic Design September 2009 - Present
Finis Inc April 2011 - March 2013
Cayan LLC April 2010 - March 2011
MassEquality June 2009 - September 2009
Cybercamps – Giant Campus June 1998 - August 2008
UC Santa Cruz April 2005 - May 2007
Skills
Graphic Design, Art Direction, Marketing Communications, User Interface Design, Digital Photography, Packaging, Advertising, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Lightroom, HTML 5, CSS, Logo Design, Web Design, FTP, Dreamweaver, Catalog Layout, Wordpress, Marketing Strategy, Email Marketing, Art, Social Media Marketing, Photography, Graphics, Direct Mail, Branding & Identity, Typography, Interaction Design
Education
New England School of Art & Design, Suffolk University 2007 — 2010
M.A., Graphic Design
University of California, Santa Cruz 2001 — 2005
B.A., Psychology
89 Degrees July 2015 - Present
Cayan LLC July 2013 - Present
Agero, Inc. October 2011 - July 2013
Cross Country Automotive Services June 2008 - September 2011
Agero, Inc. May 2003 - May 2008
UCA Computer Systems July 2001 - May 2003
Actuate Corporation August 2000 - June 2001
South India Corporation (Agencies) Limited January 1996 - August 2000
Skills
Software Engineering..., Agile & Waterfall..., Cross-functional Team..., Software Design Patterns, Enterprise Software, Lean Software..., Team Leadership, Web Technologies, Software Project..., .NET, Microsoft SQL Server, Design Patterns, C#, Web Applications, TFS, CRM, Web Services, WCF, Oracle, jQuery, SOA, SOAP, IIS, MVC 2/3, CSS, RESTful WebServices, Windows Azure, SharePoint, Cloud Computing, Integration, MSMQ, HTML
Education
Bharathidasan University 1995 — 1998
MCA, Computer Applications
St. Joseph's college of arts and science, University of Madras 1992 — 1995
B.Sc, Computer Science
Cayan LLC November 2013 - Present
Cayan LLC April 2012 - November 2013
Cayan LLC February 2008 - April 2012
Cayan LLC November 2004 - February 2008
Skills
Direct Sales, Payment Card Processing, Salesforce.com, Sales, Sales Management, New Business Development, Strategy, Management, Cold Calling, Sales Process, B2B, Account Management, Strategic Partnerships, Lead Generation, Customer Retention, E-commerce, Credit Cards, Sales Operations, Recruiting, Business Development, SaaS, Payment Gateways, Leadership, Social Media Marketing, Electronic Payments, Team Building
Education
University of New Hampshire 1999 — 2003
Bachelor of Business Administration (B.B.A.)
Londonderry High School 1995 — 1999
Cayan, LLC January 2013 - Present
Cayan, LLC October 2011 - January 2013
Cayan, LLC June 2009 - October 2011
Skills
Payment Card Processing, Mobile Payments, Electronic Payments, Merchant Services, Payment Gateways, Credit Cards, Payments, Transaction Processing, Payment Systems, Strategic Partnerships, PCI DSS, POS, Payment Industry, Cold Calling, Executive Management, Mobile Commerce, Salesforce.com, Sales Process, Lead Generation, Direct Sales, Debit Cards, Gift Cards
Education
University of Massachusetts Dartmouth 2004 — 2008
Bachelor's degree, Economics
Cayan LLC 2015 - Present
Cayan LLC August 2014 - June 2015
Wholesale Merchant Warehouse July 2013 - August 2014
Education
Southern New Hampshire University 2013 — 2015
Business Administration and Management, General
Nashua Community College 2011 — 2012
Cayan LLC March 2013 - Present
Cayan LLC May 2010 - March 2013
Cayan LLC 2008 - 2010
Cayan 2007 - 2008
The Jewish Publication Society (JPS) 2005 - 2006
Skills
Training, Management, Graphic Design, Hiring, Writing, Marketing, Publishing, InDesign, QuarkXPress, Photoshop, Illustrator, Dreamweaver, HTML, CSS, JavaScript, PHP, XML, Microsoft Office 2007
Education
Langevin Learning Services 2011 — 2012
Professonal Certification, Instructional Techniques, Instructional Design, Adult Learning
The New England Institute of Art 2010 — 2010
Certificate, Advanced Website Development
Emerson College 2003 — 2007
Bachelor of Fine Arts (B.F.A.), Writing, Literature, and Publishing
Cayan LLC April 2013 - Present
Merchant Warehouse January 2012 - April 2013
Merchant Warehouse January 2008 - January 2012
Merchant Warehouse January 2006 - January 2008
Skills
Technical Support, Integration, Training, Software Documentation, APIs, Payment Gateways, Payment Card Processing, Credit Cards, Payments, Electronic Payments
Education
Clark University 2000 — 2004
Bachelor of Arts (B.A.), Film/Cinema/Video Studies
Cayan LLC June 2015 - Present
Skills
Event Planning, Data Analysis, Sales Process, Sales, Leadership, Social Media Marketing, PowerPoint, Microsoft Excel, Microsoft Word, Marketing, Social Networking, Management
Education
University of Mississippi 2012 — 2016
Bachelors Degree, Business Administration and Management, General
University of Mississippi 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General