Cegedim Relationship Management
Industry: Company
DescriptionCegedim SA is a health technology company based in Boulogne-Billancourt, founded in 1969. It employs more than 4,200 people in more than 10 countries. Revenue in 2017 was €457 million. The American subsidiary, Cegedim Inc., is based in Bedminster, New Jersey and has 2500 employees. CEO: Jean-Claude Labrune (Aug 18, 1994–) Founded: 1969 Subsidiaries: SK&A Information Services, Inc., OPUS Health, LLC, Parent organization: Cegedim
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Cegedim Relationship Management Employees
AudSoft, Inc. April 2015 - Present
T-Rex Corporation May 2013 - Present
Cegedim Relationship Management July 2011 - May 2013
Dollar Tree Stores November 2010 - May 2013
Dollar Tree Stores November 2006 - November 2010
Canon, Inc. June 2006 - November 2006
Skills
Outlook, Computer Hardware, BMC Remedy, Active Directory, CompTIA A+ Certification, Remedy Ticketing System, Heat Call Logging, AS400 system, PC Anywhere, Dameware, PeopleSoft, SAP Netweaver, Lotus Notes, Computer Proficiency, Internet Troubleshooting, Remote Troubleshooting, Commercial Real Estate, Property Management, Lease Administration, Vendor Management, Facilities Management, Service Coordination, Critical Thinking, Corporate Communications, Analytic Problem Solving, ITIL Certified, ITIL (IT Infrastructure...
Education
Stevenson University 2013 — 2015
Bachelor's Degree, Computer Science, 3rd year student
ECPI College of Technology 2004 — 2007
Associate of Science (A.S.), Information Technology Network and Security Management
Salem High School (H.S) 1996 — 2000
High School Diploma, Computer Science
Stevenson University
Bachelor of Science (B.S.), Computer Science, Junior
Reliable Systems Group April 2011 - Present
HP Enterprise Services August 2010 - April 2011
Cegedim Relationship Management October 2009 - June 2010
Panasonic October 2007 - October 2009
Skills
Active Directory, Active Directory..., TCP/IP protocols, DHCP, Group Policy, DNS management, Microsoft Server..., vSphere, Symantec Backup, Desktop Application..., Troubleshooting, Microsoft Office, Windows 7, Windows Server, VMware Workstation, Internet Explorer, VMware, Servers
Education
ECPI College of Technology
Network Security
Accessium Group Inc. November 2013 - Present
Xerox January 2006 - Present
Cegedim Relationship Management November 2003 - January 2006
Skills
IT Operations, IT Service Management, IT Management, Computer Hardware, Help Desk Support, Technical Support, Hardware, SLA, Active Directory, ITIL, Troubleshooting, Customer Support, Management
Education
ECPI College of Technology 2003 — 2005
Associate's degree, Computer Programming
Attica High School 1990 — 1994
High School Diploma
KSH Solutions, Inc. July 2014 - Present
KSH Solutions, Inc. April 2013 - June 2014
Hampton Roads Bankshares January 2013 - March 2013
Telecommunications Solutions Group December 2011 - December 2012
Cegedim Relationship Management July 2011 - December 2011
Edison Job Corps Academy January 2011 - July 2011
Dr. Benjamin L.Hooks Job Corps Center August 2010 - January 2011
Red Dragon September 2010 - December 2010
Chick-fil-A August 2007 - February 2010
Skills
XP, Microsoft Office, Computer Hardware, Active Directory, Windows 7, Troubleshooting, Norton Ghost, Networking, System Administration, Help Desk Support, Hardware, Operating Systems, Software Installation, Servers, VPN, Printers, Laptops, Microsoft Certified..., LAN-WAN, Group Policy, A+ Certified, Windows, Network Administration, Computer Repair, Technical Support, Wireless Networking, System Deployment, Windows XP, Windows Vista
Education
College of the Albemarle 2012 — 2014
Associates of Applied Science, Computer Technology/Computer Systems Technology
Edison Job Corps Academy 2011 — 2011
A+/MCP Technology
Dr. Benjamin L. Hooks Job Corps Center 2010 — 2011
Technical Certification, Computer Service Technology
Lynn University 2008 — 2008
Hospitality
Daphne High School 2004 — 2008
Advanced Diploma
Dice December 2012 - Present
onTargetjobs March 2012 - Present
onTargetjobs March 2011 - March 2012
Cegedim Relationship Management February 2008 - March 2011
Independant Marketing Consultant January 2006 - March 2011
EHC, LLC 2004 - 2006
Skills
Online Advertising, Salesforce.com, Marketing Communications, Account Management, Lead Generation, Online Marketing, Advertising, Email Marketing, SEM, Digital Marketing, Social Media Marketing, Marketing, Strategic Partnerships, SEO, B2B, PPC, CRM, Direct Marketing, Google Analytics, Digital Media, Advertising Sales, E-commerce, Social Networking, Web Marketing, Interactive Marketing, Analytics, Product Marketing, Social Media, Marketing Strategy, Customer Acquisition, Business Development, Customer Retention, Cold Calling, Sales Presentations, Start-ups, Selling, Business Planning
Education
Metropolitan State College of Denver 2002 — 2004
Bachelor’s Degree, Marketing
Colorado State University 2000 — 2002
Business
Belleview Preparatory High School 1995 — 1998
Kaplan Professional Schools
Real Estate
MMIS, Inc. December 2014 - October 2015
Cegedim Relationship Management May 2012 - December 2014
Heartbeat Experts April 2010 - May 2012
VIVEO May 2008 - April 2010
U.S. Department of Commerce January 2008 - May 2008
Skills
International Sales, Enterprise Software, Marketing, Email Marketing, Sales Presentations, Proposal Generation, Pharmaceutical Industry, Digital Marketing, Digital Strategy, Life Science Industry, Medical Devices, Healthcare, SaaS, Cloud Computing, Lead Generation, Market Research, CRM, Aggregate Spend, Account Management, Sales, Contract Negotiation, Salesforce.com, Consulting, Product Launch
Education
Vesalius College 2005 — 2008
Bachelor of Arts, Marketing & Communications
International School of Brussels 1999 — 2002
International Baccalaureate
Europese Hogeschool Brussel 1997 — 1999
Baptist Health of South Florida November 2006 - Present
Cegedim Relationship Management March 2004 - February 2006
Lennar 2006 - 2006
Skills
Spanish, Access, Portuguese, English, Windows, OS X, Microsoft Office, Project Management, Data Analysis, Customer Service, Outlook, Administration, Microsoft Excel, IT Security Policies, IT Security Operations, Active Directory, Wireless Investigations, SharePoint, Troubleshooting, Technical Support, Computer Hardware, Microsoft Exchange, Software Installation, Help Desk Support, Networking, Hardware, Security, Citrix, Lotus Notes, Printers, Training, Management, Information Technology, Information Security, Computer Security, Windows 7, Windows XP, Windows Server, Time Management, Network Security, VMware, Disaster Recovery, VMware ESX, Group Policy, Wireless, DNS, DHCP, IIS, A Certified, CompTIA Network
Education
American InterContinental University 2011 — 2013
Bachelor of Information Technology, Computer Forensics, 3.4
Gibbs College 2003 — 2004
Associates, Computer Network Administration
Cegedim Relationship Management December 2013 - Present
Childrens Hospital of the Kings Daughter August 2010 - August 2012
Skills
Troubleshooting, Project Management, Active Directory, Team Leadership, Program Management, Disaster Recovery, VMware, Software Documentation, Access, Microsoft Office, Process Improvement, Servers, Management, Windows 7
Education
Bridgewater College 2006 — 2010
Bachelor's degree, Management Information Systems, General
Princess Anne High School 2002 — 2006
Covered Wagon Produce 1999 - Present
Atlantic Fresh Trading LLC 2011 - 2013
Helena Chemical Company August 2008 - August 2009
Cegedim Relationship Management December 2007 - July 2008
Target software November 2006 - December 2007
Skills
Internal Controls, Forecasting, Auditing, Financial Reporting, Pricing, Process Improvement, Budgets, Inventory Management, Business Analysis, Customer Service, Microsoft Office, Microsoft Excel, Team Leadership, Strategic Planning, Outlook, Team Building, PowerPoint, Negotiation, Management, Sales, Retail, Business Planning, Purchasing, Access
Education
Bloomsburg University of Pennsylvania 2002 — 2006
BS, Accounting
Cegedim Relationship Management January 2012 - October 2012
Cegedim Relationship Management February 2007 - January 2012
Passport Visa Express May 2004 - September 2006
GTR Travel March 2003 - May 2004
Skills
Java, Business Intelligence, Project Management, Service Delivery..., Resource Coordination, Manage Client..., MS Project, Team Management, Media Production, Networking, Premiere Pro CS 6, Microsoft Word, Microsoft Excel, Adobe Acrobat, After Effects, Service Delivery
Education
Georgia Perimeter College 1999 — 2002
AS, Computer Science
Exit Realty King & Associates July 2015 - Present
Peter Furler Touring July 2012 - Present
ChannelAdvisor September 2005 - May 2015
Beckham Photography September 1990 - December 2013
CCM Magazine, Salem Communications May 2011 - January 2012
Cornetta Enterprises July 1998 - December 2005
Cegedim Relationship Management 1993 - 2005
Skills
Photography, Magazines, Social Media Marketing, Social Media, E-commerce, Marketing, CRM, Event Management, Music, Management, Entertainment, Social Networking, Event Planning, Project Management, Advertising, Customer Service, Microsoft Office, Leadership
Education
Kaplan University 2015 — 2015
Real Estate, Real Estate
Dekalb Community College 1990 — 1991
Shiloh High School 1986 — 1989
Apttus May 2015 - Present
Trifecta Technologies April 2014 - May 2015
Model N July 2012 - April 2014
KADRIGE August 2011 - July 2012
Cegedim Relationship Management October 2010 - August 2011
Cegedim Dendrite May 2005 - October 2010
Dey LP February 2004 - May 2005
InfoLogix August 2001 - February 2004
Datavision Prologix June 1998 - August 2001
Skills
Software Training, Software Sales, Sales Management, Sales Pipeline..., CRM software, CRM, Hands-on Training, Software Industry, Enterprise Software, New Business Development, Sales Operations, Salesforce.com, Business Development, Sales Force Development, Product Management, SaaS, Business Intelligence, Account Management, Solution Selling, Selling, Strategic Partnerships, Lifesciences, B2B, Cross-functional Team..., Cloud Computing, Business Analysis, Sales, Product Marketing, Key Account Management, Vendor Management, Competitive Analysis, Product Launch, Professional Services, Management, Team Leadership, Sales Process, Direct Sales, Strategy, Business Alliances, Multi-channel Marketing, Start-ups, Pharmaceutical Industry, Analytics, Lead Generation, Business Strategy, ERP, Market Analysis, Channel Partners, Pre-sales, P&L Management
Education
Delaware Valley College 1996 — 1998
BA in English Language Studies, Cum Laude
Shippensburg University of Pennsylvania 1994 — 1996
English
Communities In Schools of Philadelphia, Inc. August 2014 - Present
Cegedim Relationship Management February 2013 - June 2013
CALPIRG Energy Service Corps February 2012 - February 2013
DOIT George Mason University November 2010 - February 2012
Podiatry LTD January 2008 - March 2010
Repower America May 2009 - July 2009
Farm Fresh February 2006 - March 2008
Skills
Organizing, Sales Support, Front Office, Microsoft Office, Office Administration, IT Operations, Merchandising, PowerPoint, Marketing Research, Customer Satisfaction, Customer Service, Research, Social Networking, Social Media Marketing, Cashiering, Event Planning, iWork, Recruiting, Troubleshooting, Non-profits, Public Speaking, Blogging, Facebook, Organization, Social Media, Community Outreach, Telephone Skills, Clienteling, Online Journalism, Fundraising, Phone Etiquette, Microsoft Word, Editing, Sales Operations, Nonprofits, Data Entry, Management, Leadership, Microsoft Excel, Volunteer Management, Community Organizing, Data Analysis
Education
George Mason University 2008 — 2011
Government and International Politics, Local and State Government
City of Suffolk Virginia (Information Technology) March 2013 - Present
Cegedim Relationship Management January 2011 - March 2013
Cegedim Relationship Management November 2006 - December 2010
Cegedim Dendrite August 2001 - 2006
Skills
CRM, Software Documentation, Call Centers, Change Management, Customer Satisfaction, Help Desk Support, Technical Support, Business Process, Management, Project Management, Process Improvement, Vendor Management, Call Center, IT Management, Business Analysis, Leadership, ITIL, Project Planning, Analysis, Cross-functional Team..., Customer Service..., Employee Management, Service Delivery, IT Service Management, Integration, Strategy, Program Management, Team Leadership, SaaS, Team Management, Databases, Quality Assurance, Data Analysis, Hardware, SharePoint, Data Center, Cloud Computing, Business Intelligence, Windows, Training, Troubleshooting, IT Strategy, Requirements Analysis, Software Project..., Security, PMP, Account Management, Customer Service
Education
Villanova University 2013 — 2013
Certificate, Project Management for IS/IT Professionals
Old Dominion University 2003 — 2008
Bachelor's, Music Performance & cluster studies in Administrative Leadership and Ethics, 3.58
ECPI College of Technology 2000 — 2002
Associates of Applied Science, Information Technology, 3.9
American Express June 2014 - Present
American Express February 2012 - February 2014
Online Trading Academy October 2011 - January 2012
ADP January 2010 - May 2011
WELLS FARGO ADVISORS, LLC (FORMERLY WACHOVIA SECURITIES, LLC) July 2006 - March 2007
THE COMMUNITY LEAGUE May 2006 - July 2006
Cegedim Relationship Management October 2005 - May 2006
Skills
Salesforce.com, Sales Operations, Sales Process, Lead Generation, Project Management, Cloud Computing, Management, Vendor Management, Program Management, SaaS, Business Process..., Account Management, ERP, Marketing, Training, Team Leadership, Team Building, Business Intelligence, Sales, CRM, Analysis, Business Analysis
Education
Katharine Gibbs School 2007 — 2009
A.A.S, Fashion Design & Merchandising
Essex County College 2000 — 2003
A.A.S., Business Administration
IMS Health April 2015 - Present
Cegedim Relationship Management July 2011 - Present
Cegedim Relationship Management July 2011 - Present
SK&A, A Cegedim Company July 2011 - Present
Cegedim Software India Pvt Ltd 2005 - 2010
Skills
C#, Microsoft SQL Server, Oracle, SDLC, SQL, Web Services, XML, Unix, Software Project..., PL/SQL, ETL, Data Warehousing, ASP.NET, JavaScript
Education
Berhampur University 2001 — 2004
MCA, Computer Science
DuPont Sustainable Solutions December 2011 - Present
Cegedim Relationship Management May 2005 - December 2011
Skills
Computer Repair, Computer Hardware, Computer Maintenance, Technical Writing, Creative Writing, Customer Service, Typing, Problem Solving, Music Production, Software Installation, Software Design, Knowledge Management, Knowledge Base, Web Design, Website Development, Team Leadership, Software Documentation, Help Desk Support, Technical Support, SharePoint, Soundtrack
Education
American InterContinental University 2007 — 2009
Bachelor's degree, Computer Programming, 3.7
ECPI College of Technology 2005 — 2007
Associate's degree, Computer Science
Kelly Services May 2013 - Present
Kelly Services April 2012 - May 2013
Cegedim Relationship Management June 2011 - January 2012
Cegedim Dendrite November 2006 - May 2011
Cegedim Dendrite April 2004 - November 2006
Skills
Account Management, Microsoft Word, Recruiting, Temporary Placement, Leadership, PowerPoint, Human Resources, Employee Relations, Employment Law, Employee Engagement, Employee Law, Employee Orientations, CRM, Quality Assurance, Management, Cross-functional Team..., Strategy, Interviews, Software Documentation, Call Centers, Project Planning, Business Intelligence, Training
Education
Cedar Crest College 2011 — 2014
Business Management, Human Resources, Business
Pennsylvania College of Technology 2000 — 2001
CNCT, Computer Networking
School of Visual Arts 1996 — 1997
Major in Photography
High School of Art & Design 1992 — 1996
Photography, Illustration, Cartooning
SHRM
SHRM
SHRM
Bristol-Myers Sqibb Pharmaceuticals March 2013 - June 2014
Novo Nordisk Pharmaceuticals 2012 - February 2013
Cegedim Relationship Management 2011 - 2012
Macrosoft Information Management Solutions 2009 - 2011
J&J Pharmaceuticals (Ortho Biotech) 2008 - 2008
Pfizer Pharmaceuticals 2007 - 2008
Biovail Pharmaceuticals 2004 - 2007
Watson Pharmaceuticals 2003 - 2004
Schering-Plough Pharmaceuticals 1996 - 2003
AIG 1995 - 1996
Skills
Requirements Analysis, SDLC, Analysis, Vendor Management, Business Analysis, Business Process, Data Warehousing, CRM, Sales Operations, Business Intelligence, Integration, Databases, Cross-functional Team..., Management, Program Management, Project Management, Testing, Pharmaceutical Industry, Leadership, MS Project, Product Marketing, Budgets, Database Design, Software Documentation
Education
Fairleigh Dickinson University 1994 — 1999
Sentara Healthcare December 2008 - Present
Electronic Data Systems September 2003 - December 2008
Cegedim Relationship Management March 2002 - September 2003
Skills
DNS, Network Administration, Epic Systems, Windows XP, Windows 7, Citrix, Visio, HL7, Technical Support, DHCP, Active Directory, Troubleshooting, Servers, HIPAA, Healthcare Information..., Help Desk Support, Software Documentation, Software Installation, Project Management, Business Analysis, SharePoint, System Administration, Information Technology, Databases, Microsoft SQL Server, Business Process, SQL, Requirements Analysis, Integration, Windows Server, Team Leadership
Education
New York Institute of Technology 1998 — 2000
Bachelor of Applied Science (BASc), Computer Science
Farmingdale State University of New York 1995 — 1998
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General
Cegedim Relationship Management January 2014 - Present
Cegedim Relationship Management February 2005 - Present
US Navy October 1998 - February 2002
Dimensional Insight May 1997 - June 1998
Skills
Microsoft Office, meeting deadlines, Time Management, Technical Documentation, Instructor-led Training, Subject Matter Experts, Veeva, Mobile Intelligence, Call Centers, SQL, Software Documentation, Help Desk Support, Supervisory Skills, Active Directory, Training, Technical Support
Education
ECPI College of Technology 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Electronics and Technology
University of Maine 1990 — 1995
Bachelor's degree, Psychology
Dollar Tree Stores April 2014 - Present
Cegedim Relationship Management December 2013 - February 2014
Canon ITS November 2011 - April 2013
Skills
Computer Hardware, Computer Repair, Technical Support, Soldering, Network Administration, Active Directory, Customer Support, Computer Maintenance, Computer Network..., Computers, Electronics...
Education
ECPI University 2008 — 2010
Associate's degree, Computer Engineering
Fast Enterprises, LLC June 2014 - Present
Cegedim Relationship Management June 2012 - July 2012
Microsoft August 2011 - August 2011
Farmakom Eczane Bilgisayar Hizmetleri San.ve Tic.A.S. May 2011 - June 2011
Skills
C++, Python, C#, JavaScript, Mobile Applications, VB.NET, SQL, HTML, PHP, Java, Programming, Social Engineering, Web Development, Microsoft SQL Server, Software Development, MySQL, Spanish, Turkish
Education
Kent State University 2008 — 2013
Bachelor of Science (B.S.), Computer Science
Bahçeşehir Üniversitesi 2006 — 2008
Associate's degree, Computer Aided Design
Akshat Technologies Inc. March 2012 - Present
Cegedim Relationship Management April 2007 - March 2012
Dendrite International, Inc. November 2005 - April 2007
Dendrite International, Inc April 2003 - October 2005
Dendrite International Inc. April 1998 - March 2003
Dendrite International Inc. June 1996 - March 1998
Skills
Integration, Master Data Management, CRM, Business Intelligence, Oracle, Solution Architecture, Data Warehousing, Business Analysis, Data Modeling, SaaS, Data Management, SDLC, Team Leadership, Enterprise Architecture, Testing, Vendor Management, SQL, Aggregate Spend, Cloud Computing, Software Project..., Program Management, Unix, PL/SQL, System Architecture, Enterprise Software, ETL, IT Strategy, Software Development, Informatica, Data Migration, Project Management, PMP, Requirements Gathering, Visio, Compliance, Sales Force..., Quality Assurance, Requirements Analysis, Analytics, Pre-sales, SOA, Agile Project Management, IT Management, Durandal, Breeze, Knockout, WebAPI, Bootstrap
Education
Fairleigh Dickinson University 1995 — 1996
Master of Science, Computer Science
Gogte Institute Of Technology 1988 — 1992
Bachelor of Engineering, Computer Science
Fortidm Technologies September 2005 - Present
DOITT January 2012 - February 2014
New York City government agencies January 2007 - December 2011
Cegedim Relationship Management June 2005 - January 2007
KPMG May 2002 - May 2005
Interim Consulting February 1998 - May 2002
CPCL September 1992 - September 1997
Skills
Integration, ITIL, Program Management, SDLC, CRM, Project Management, Software Development, Business Analysis, Security, Disaster Recovery, Start-ups, CMMI, IT Service Management, Management, PMI
Education
Indian Institute of Technology, Madras 1989 — 1992
M.S, Chem Engg, Information Technology, Project Management
Societe Generale Corporate and Investment Banking - New York April 2015 - Present
Societe Generale Corporate and Investment Banking - London July 2013 - April 2015
Societe Generale Corporate and Investment Banking - London January 2012 - September 2012
Societe Generale Corporate and Investment Banking - Paris June 2011 - December 2011
Cegedim Relationship Management June 2010 - July 2010
Cegedim Relationship Management May 2009 - August 2009
Skills
Finance, Analyse financière
Education
EDHEC Business School 2010 — 2013
Double Degree: Msc Financial Markets & Grande école de commerce, Financial Economics
2009 — 2010
Bachelor, Economy and Finance
2007 — 2008
IUP, Economy and Finance
Prépa HEC Les Minimes
Retired and enjoying time with family June 2015 - Present
Gwinnett County Public Schools August 2010 - June 2015
Gwinnett County Public Schools August 2009 - May 2010
Cegedim Relationship Management July 1989 - April 2009
Skills
Leadership, Quality Assurance, Process Improvement, Microsoft Office, Team Leadership, Integration, Team Building, Vendor Management, SharePoint, Customer Service, Project Management, Business Analysis, Management, Program Management, Training, Coaching, Data Analysis, Cross-functional Team..., CRM, Teaching, Troubleshooting, Instructional Design, Visio, Strategic Planning, Software Documentation, Change Management
Education
Georgia State University 1979 — 1984
M.Ed., Education, concentration in Mathematics
University of Alabama 1974 — 1978
BA, Communications
Georgia Tech Research Institute April 2014 - Present
Georgia Tech Research Institute March 2011 - April 2014
Cegedim Relationship Management April 2010 - March 2011
Cegedim Dendrite February 2007 - April 2010
Core Technologies, Inc April 2004 - January 2007
Georgia Institute of Technology March 2000 - February 2004
Skills
Mac OS X, iOS, RHEL, Windows, Troubleshooting, XP, Microsoft Office, OS X, Help Desk Support, Active Directory, Computer Hardware, Computer Repair, SharePoint, Windows 7, Windows Server, Operating Systems, VPN, Hardware, Visio, Windows XP
Education
Georgia Institute of Technology 1997 — 2001
Batchelor, Architecture
Leidos September 2010 - Present
Cegedim Relationship Management October 2009 - October 2010
Skills
System Administration, Network Administration, Windows 7, VMware, Cisco Routers, Windows Server, Cisco IOS, DNS, DHCP, Server Administration, Servers, Security+, Disaster Recovery, Virtualization, Network Security, ITIL, Information Assurance, Microsoft Exchange, Active Directory, Mac OS X, Red Hat Linux, Oracle SQL, Python, HTML, VBScript, Dell PowerEdge Servers, Windows XP Pro, Microsoft Office, KVM Switches, Symantec Antivirus, Technical Support, Service Desk, Group Policy, Blackberry Enterprise..., Windows XP, Microsoft Certified..., VMS, AHLTA, CHCS, VPN, Troubleshooting, Networking, Hardware, Computer Security, Network Design, Backup Exec, Antivirus, WSUS, Hyper-V, Help Desk Support
Education
ECPI College of Technology 2008 — 2012
Bachelor's Degree, Network and System Administration/Administrator
IBM April 2012 - Present
CIBER August 2009 - April 2012
Cegedim Relationship Management February 2008 - October 2010
CIBER September 2008 - August 2009
Cegedim Relationship Management February 2008 - September 2008
Circuit City November 2007 - March 2008
Best Buy May 2002 - August 2007
Best Buy May 2002 - August 2007
Skills
Windows 7, Microsoft Office, SQL, Management, Testing, Active Directory, Troubleshooting, Computer Hardware, Technical Support, Call Center, VMware, Windows, Access, Software Documentation, Business Analysis, XP, Customer Satisfaction, System Administration, Security+, HTML, Network Administration, Call Centers, Training, Project Management, Program Management, Security, Disaster Recovery, Software Installation, Networking, SharePoint, Windows Server, Servers, Data Center, Network Security, Hardware, Team Leadership
Education
East Carolina University - College of Business 2001 — 2005
Bachelor of Science in Business Administration, Mangement Information Systems
Williamstown High School 1997 — 2001
Diploma, H.S. Diploma
Cegedim Relationship Management January 2011 - July 2011
Food Lion January 2006 - August 2010
Skills
Microsoft Office, Customer Service, Outlook, Windows 7, Computer Hardware, PowerPoint, Microsoft Excel, Access, Windows, Troubleshooting, Microsoft Word, XP, Technical Support, Help Desk Support, Visio, Windows Vista, Networking, Computer Repair, Project Management, Windows Server
Education
ECPI University 2011 — 2013
Bachelor of Science, Business Administration
Danville Community College 2008 — 2010
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator, Magna Cum Laude
Cegedim Relationship Management August 2013 - Present
Cegedim Relationship Management June 2005 - August 2013
Skills
SQL, Laptops, Windows, Troubleshooting, Technical Support, BMC Remedy
Education
ECPI College of Technology 2003 — 2004
Associates degree, Computer Network Technology
IMS Health April 2015 - Present
Cegedim Relationship Management May 2012 - April 2015
Cegedim Relationship Management March 2010 - April 2012
Cegedim Relationship Management April 2005 - February 2010
Cegedim Relationship Management March 2002 - March 2005
Xansa July 1999 - March 2002
Tata Consultancy Services November 1992 - June 1999
Tata Consultancy Services March 1998 - March 1999
Tata Consultancy Services July 1997 - March 1998
Tata Consultancy Services July 1995 - June 1997
Skills
Project Management, Technical Design, SDLC, Oracle, Project Planning, PMP, Program Management, CRM, Management, Team Building, Software Development, Unix, Team Leadership, Pre-sales, Business Intelligence, Visual Studio, Requirements Analysis, Leadership, Requirements Gathering, Product Development, Solution Architecture, Analysis, Software Project..., Enterprise Architecture, Business Analysis, .NET, Architectures, Product Management, Vendor Management, IT Strategy, Integration
Education
Delhi College of Engineering 1987 — 1991
Bachelor of Engineering, Electrical Engineering
Liberty Tax Service December 2012 - Present
ITT Technical Institute December 2011 - June 2015
Cegedim Relationship Management January 2012 - June 2012
United States Marine Corps January 1999 - October 2011
Marine Corps Communities Services April 2009 - July 2010
United States Marine Corps October 1991 - December 1998
Skills
Telecommunications, Troubleshooting Hardware, Problem Solving, Troubleshooting, Leadership, Microsoft Office, Network Administration, Networking, Routers, Security, Security Clearance, Security, Servers, Software Installation, Switches, System Administration, Technical Support, Windows XP
Education
ITT Technical Institute-Norfolk 2011 — 2015
Bachelor's Degree, Computer and Information Systems Security/Information Assurance, 3.84
ITT Technical Institute-Norfolk 2011 — 2013
Associate's Degree, Network Systems Administrator, 3.81
Granby High School 1988 — 1991
IMS Health April 2015 - Present
Cegedim Relationship Management May 2014 - Present
DataForm Software June 2011 - May 2014
SetFocus July 2008 - June 2011
Realogy February 2008 - April 2008
CompuCom September 2007 - February 2008
Pfizer September 2007 - February 2008
Delbarton School 1999 - 2007
Educational Testing Service (ETS) 2000 - 2001
Educational Testing Service (ETS) 2000 - 2001
Skills
Visual Studio, ADO.NET, ASP.NET, Programming, Microsoft SQL Server, C#, LINQ, Training, .NET, XML, WPF, Object Oriented Design, Java, Software Documentation, WCF
Education
Set Focus 2008 — 2008
C# .Net Technologies
Hamilton College 1995 — 1999
BA, Computer Science and Theatre
Morristown High School 1991 — 1995
High School Diploma
The Wayne Independent February 2011 - Present
Citizens Creative January 2011 - Present
The River Reporter July 2005 - Present
Skip Mendler Communications 1999 - Present
US Census Bureau March 2009 - August 2010
SkillSurvey August 2002 - December 2008
Cegedim Relationship Management August 1994 - August 2002
Information Express 1992 - 2000
Skills
Editing, Public Speaking, Strategic Planning, Consulting, Public Relations, Technical Writing, Software Documentation, Newsletters, Marketing, Social Media, Research, Microsoft Office, Customer Service, Content Management, Training, Project Management, Social Networking, Blogging, Fundraising, Marketing Communications, PowerPoint, Program Management, Management, Press Releases, Coaching
Education
Harvard University 1974 — 1978
AB, Classics
UPS November 2013 - December 2014
Domino's Pizza May 2013 - September 2014
Domino's Pizza July 2012 - April 2013
Cegedim Relationship Management March 2012 - June 2012
Meadows Farms Nursery April 2011 - December 2011
Oberthur Card Systems August 2011 - November 2011
Atlanta Bread Company 2011 - 2011
Sears Holdings Corporation 2009 - 2011
Skills
Microsoft Office 2010, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Web Design, HTML5, CSS, Social Media, Event Planning, Teaching, Facebook, Social Networking, Graphic Design, Adobe Creative Suite 5, Adobe Acrobat Pro, Adobe Photoshop CS5, Adobe Illustrator CS5, Adobe Dreamweaver CS5, Teamwork, Creative Writing, Attention To Detail, Choreography, Customer Service, Acting, Dance, Folk Dance, Dance Choreography, Worship dance
Education
Regent University 2010 — 2014
B.A., Christian Ministry
Biola University 2008 — 2009
Biblical & Theological Studies
IMAGE SERVICES Staffing August 2014 - Present
Eastern Data, Inc. August 2012 - May 2014
Liberty Tax Service December 2013 - February 2014
Cegedim Relationship Management May 2006 - January 2008
Skills
Customer Relations, Customer Service, Problem Solving, Computer Hardware, Healthcare Information..., Software Installation, Windows 7, Laptops, EHR, Computer Repair, Remote Desktop, Help Desk Support, Printers, Software Documentation, Windows, XP, Technical Support, Medical Records, Office 2010, VMware, EMR, Windows XP, Troubleshooting, Microsoft Office
Education
Tidewater Community College 2012 — 2012
Certification, Health Information/Medical Records Technology/Technician
ECPI University 2002 — 2005
A.A.S Electonics/Computer Technology, Computer Networking
Sensitech August 2015 - Present
Vistaprint September 2008 - July 2015
Investors Capital Corporation August 2007 - July 2008
Cegedim Relationship Management September 2005 - August 2007
Skills
SQL, Email Marketing, Local Search..., SEO, Quality Assurance, Software Quality..., Test Automation, Testing, Test Planning, Test Cases, Regression Testing, User Acceptance Testing, Test Management, Websites, Digital, SQL Server Reporting..., Application Lifecycle..., Test Strategy, Continuous Integration, Certified Scrum Master..., Scrum, Agile Testing, Automation, Software Documentation, Integration
Education
Keene State College 2001 — 2005
Computer Science, Computer Science, Management
Bishop Fenwick High School 1997 — 2001
Jamestown-Yorktown Foundation December 2014 - Present
Jamestown-Yorktown Foundation July 2014 - Present
York County School Division August 2012 - August 2014
Cegedim Relationship Management September 2005 - March 2008
Canon Information & Imaging Solutions September 2004 - September 2005
Skills
Information Technology, Virtual Learning, Educational Technology, Lesson Planning, Technical Assistance, Remote Troubleshooting, Troubleshooting, Help Desk Support, Screencasting, Learning Management..., Mentoring, Facilitators, Program Facilitation, Skip Tracing, Customer Service, Compliance, Case Managment, Virtual Assistance, Auditing, Website Building, Organizational..., Teaching, Catechesis, Community Organizing, Attendance Management, Behavior Management, Drafting Correspondence, Web Conferences, Technical Support, Facilitation, Public Speaking, HTML, Curriculum Design, Teacher Training, Training, Curriculum Development
Education
Baylor University
Old Dominion University
Bachelor of Science (BS), Psychology
CompuCom April 2015 - Present
BB&T July 2012 - March 2015
Cegedim Relationship Management April 2012 - June 2012
BB&T 2007 - October 2011
Skills
Microsoft Office, Banking, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Teamwork, CRM, Cash Handling Experience, Communication Skills, Time Management, Access, Data Entry, Sales
Education
Christopher Newport University 2006 — 2011
Bachelor of Science (BS), Information Science
Cobham March 2015 - Present
The North Highland Company August 2012 - February 2015
Ernst & Young November 2007 - August 2012
IBM January 2006 - November 2007
Capgemini 2001 - 2006
PwC Consulting 1997 - 2001
Cegedim Relationship Management 1993 - 1997
AT&T 1985 - 1994
Skills
Business Process..., PMO, Business Analysis, Business Transformation, Management Consulting, IT Strategy, Program Management, Leadership, Business Intelligence, Governance, Customer Experience..., CRM, Financial Services, Lifesciences, Biologics, Media & Entertainment, Business Process..., Strategy, Business Process, Change Management, Consulting, Requirements Analysis, Cross-functional Team..., Professional Services, Outsourcing, Enterprise Architecture, Risk Management, PMP, Business Process Design, SDLC, IT Management, Vendor Management, Integration, Banking, Mergers & Acquisitions, Enterprise Risk..., Requirements Gathering, Process Improvement, Project Delivery, Acquisition Integration, Organizational Design, ERP, IT Transformation
Education
Monmouth University 1988 — 1993
Bachelor of Science (B.S.), Computer Science
County College of Morris 1983 — 1985
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology
MMIS, Inc. September 2015 - Present
MDx Medical (Vitals) October 2013 - September 2015
MDx Medical (Vitals) October 2013 - November 2014
Cegedim Relationship Management September 2010 - October 2013
Cegedim Dendrite June 2006 - September 2010
Dendrite International June 2001 - June 2006
IGate Captial August 1999 - June 2001
IGate Capital November 1995 - July 1999
CMC Limited, India July 1988 - November 1995
Tata Steel 1987 - 1988
Skills
Product Development, Product Strategy, Product Lifecycle..., Roadmap Management, Thought-Leadership, Sales Enablement, Strategy & Execution, Partner Channels, Product Pricing and..., Software-as-a-Service, Platform-as-a-Service, Channel Partners, Positioning, SaaS, Pricing, Management, Strategy, Product Management, PaaS, Competitive Analysis, Thought Leadership, CRM, IT Strategy, Software Project..., Business Intelligence, SDLC, Product Marketing, Program Management, Business Development, Market Research, Product Launch, Sales Operations, Analytics, Software Development, Business Analysis, Outsourcing, Cloud Computing, Consulting, Leadership, Enterprise Software
Education
New York University - Leonard N. Stern School of Business 2008 — 2010
EMBA, Leadership, Strategy and Marketing
BMG Limited 2005 — 2005
Six Sigma, Black Belt
New Jersey Institute of Technology 1998 — 2000
MS, Computer Science
Indian School of Mines 1983 — 1987
Bachelor of Technology (B.Tech.), Mining Engineering
Cegedim Relationship Management March 2014 - Present
Value Options 2014 - 2014
Value Options 2014 - 2014
Value Options 2014 - 2014
Value Options 2014 - 2014
Value Options 2014 - 2014
Cegedim 2014 - 2014
Cegedim 2014 - 2014
Cegedim 2014 - 2014
Amerigroup October 2012 - February 2013
Skills
Wordperfect, Westlaw, Legal Assistance, Legal Research, Legal Writing, Courts, Litigation, Civil Litigation, Document Review, Spreadsheets, Outlook, Microsoft Word, Bankruptcy, Microsoft Excel, File Management
Education
American Public University System 2011 — 2015
Associate's degree, Paralegal Studies
Lakeland High School 2002 — 2006
Diploma, General Education/Business
Sound Communications August 2011 - Present
Clearvoice Networks November 2007 - June 2011
Cegedim Relationship Management November 2006 - November 2007
US Navy September 1985 - September 2005
Skills
Computer Hardware, Computer Maintenance, Network Administration, VoIP, Telecommunications, Call Center, Troubleshooting, Windows Server, Telephony, Windows 7, TCP/IP, VPN, Cisco Technologies, WAN, Servers, Call Centers, Firewalls, VMware, Software Installation
Education
University of Phoenix 2012 — 2015
Bachelor of Arts (BA), Information Technology
ECPI College of Technology 2003 — 2005
Associates Degree, Network Security Management
St. Leo's University 1996 — 1999
Associates, AA
Rhythm Agency May 2014 - Present
Crane Morley January 2014 - Present
Cegedim January 2011 - December 2013
Cegedim Relationship Management January 2009 - December 2010
Cegedim Relationship Management June 2007 - December 2008
High Care Limited June 2005 - May 2007
Skills
WCF, ASP.NET, SQL Server, C#, AJAX, VB.NET, .NET, OOP, SSRS, XML, JavaScript, Visual Studio, Software Engineering, Agile, Software Development, C++, Crystal Reports, Java, HTML, CSS, LINQ, PL/SQL, jQuery, Web Services, Analysis, ADO.NET, SQL, SQL Server 2000-2008, Databases, MySQL, PHP, TFS, Data Warehousing, ASP, Visual Basic, WinForms, Business Intelligence, Software Design, Android, SSIS, Microsoft SQL Server, IIS, Team Leadership, Technical Support, Software Project..., ASP.NET MVC, Database Design, UML, Agile Methodologies, Oracle
Education
Assiut University 2001 — 2005
B.Sc. of Computer Science & Information Systems, Computer Science
Arab Academy for Science, Technology and Maritime Transport
Master of Computer Science, Computer Science
Cegedim Relationship Management February 2015 - Present
Looking for Work January 2014 - February 2015
Liberty Tax Service 2007 - 2008
Chesapeake Bay Academy May 2007 - August 2007
ICT Group November 2005 - May 2006
Office Max August 2005 - October 2005
Skills
PLC Programming, Microchip PIC, C++, Java, Assembly Language, Prolog, Circuit Analysis, Circuit Design, Digital Circuit Design, Analog Circuit Design, PLC Ladder Logic, TriLogi, Matlab, Microchip, Operating Systems, Technical Support, Routers, Unix, Security, Firewalls, DHCP, Active Directory, Windows XP, Troubleshooting, Computer Science, Engineering
Education
Old Dominion University 2010 — 2013
Bachelor of Engineering (BEng), Electrical Engineering Technologies/Technicians, 3.83
ECPI University 2006 — 2009
Bachelor's degree, Computer and Information Systems, 3.30
Sykes December 2013 - Present
Winsted Journal February 2014 - February 2015
Cegedim Relationship Management 2007 - 2013
Skills
Active Directory, Technical Support, Hardware, Help Desk Support, Windows Server, XP, Windows XP, Troubleshooting, Computer Hardware, Software Installation, Windows 7, Operating Systems, Windows 8, Windows 8.1, Microsoft Office, Adobe Creative Suite, Adobe Professional, Open Office, Software Documentation, IT Service Management
Education
ECPI College of Technology 1999 — 2001
Associate's degree, computer electronics
Cardinal Health September 2013 - Present
Cegedim Relationship Management February 2012 - September 2013
US Army September 2003 - September 2009
US Army May 2007 - September 2008
Skills
Windows 7, Windows XP Pro, Windows Vista, Microsoft Office, Microsoft Servers, Linux, VMware, Remote Desktop, Technical Support, Troubleshooting, Windows XP, Customer Service, Active Directory, Help Desk Support, Security, VPN, Networking, Windows Server, Computer Hardware, Leadership, Training, Hardware
Education
ITT Technical Institute-Norfolk 2011 — 2013
Bachelor of Science : Information Systems And Cybersecurity, Information Technology
ITT Technical Institute-Norfolk 2009 — 2011
Associate of Applied Science : Information Technology/Computer Networking Systems, Information Technology
HP Enterprise Security Services May 2015 - Present
Anthem, Inc. August 2014 - March 2015
Cegedim Relationship Management April 2014 - May 2014
CHKD Thrift Store April 2012 - September 2012
Harvest Productions December 2011 - January 2012
International Internet Marketing Association February 2011 - May 2011
Westminster-Canterbury on Chesapeake Bay September 2009 - August 2010
Skills
Windows 7, Networking, Security, Hardware, Customer Service, Network Security, CompTIA Security+, VPN, Windows Server, Servers, Troubleshooting, Citrix, Microsoft Office, Windows, BMC Remedy, CompTIA Advanced..., Citrix XenApp, Citrix XenDesktop, CA Service Catalog, Avaya IP Telephony, BMC Remedy Ticketing..., Information Assurance, Active DoD Secret..., DoD, SIPRNET, NIPR, Penetration Testing, Linux, Backtrack, Khalix, Microsoft Exchange, Active Directory, Cyber-security, Encryption, Email Encryption, Windows 8.1, Windows 8, Mac OS, iPhone Support, Blackberry OS, IPSec, IDS, Ethical Hacking, STIG, DIACAP, Juniper Technologies, Remote Access, Remote Troubleshooting, Remote Desktop, VMware vSphere
Education
ECPI University 2010 — 2015
Bachelor of Science (BS), Network and System Administration/Administrator
Tallwood Highschool 2007 — 2011
Diploma, Highschool
Dunmar Records Management April 2015 - Present
Virginia Health Network November 2012 - April 2015
Cegedim Relationship Management February 2006 - October 2012
Cegedim Relationship Management November 2008 - April 2011
BuzzeoPDMA, Inc May 2002 - February 2006
HCA April 2001 - April 2002
Edge Management, Inc August 2000 - April 2001
Symbol Mattress, Inc November 1995 - August 2000
Capital City Iron Works, Inc April 1990 - November 1995
Skills
Office Management, Customer Service, Records Management, Office Administration, Accounts Payable, Payroll, Process Scheduler, Time Management, Account Reconciliation, Purchasing, Budgets, Employee Benefits, Administrative..., Data Entry, Spreadsheets, Confidentiality, Outlook, Adobe Acrobat, Software Documentation, Microsoft Word, Management, CRM, Accounting, Administrative...
Education
John Tyler Community College 2003 — 2008
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Kee Business College 1986 — 1987
Diploma, Executive Assistant/Executive Secretary
IMS Health April 2015 - Present
Cegedim Relationship Management January 2013 - April 2015
SK&A, A Cegedim Company October 2006 - December 2013
Melissa Data Corp. 2002 - 2006
Digitrends 1999 - 2001
Advanstar Communications 1990 - 1999
Skills
Interactive Marketing, Email Marketing, Information Technology, Publishing, Direct Response, Marketing, Salesforce.com, Lead Generation, Direct Mail, Media Relations, Database Marketing, Integrated Marketing, Digital Marketing, Social Networking, Direct Marketing, Leadership, CRM, Multi-channel Marketing, Online Advertising, Customer Acquisition, B2B Marketing, Newsletters, Digital Strategy, Social Media Marketing, Mobile Marketing, Online Marketing, SEM, SEO, B2B, PPC, Marketing Communications, Web Analytics, Analytics, Strategic Partnerships
Education
California Polytechnic State University-San Luis Obispo 1977 — 1980
B.S., Journalism
Cegedim Relationship Management 2010 - Present
Cegedim Relationship Management 2007 - 2010
Cegedim 2003 - 2007
Cegedim 2000 - 2003
Cegedim 1998 - 2000
Cegedim 1996 - 1998
Walsh Italia 1994 - 1996
Skills
Analytics, CRM, Pharmaceutical Industry, Segmentation, Cross-functional Team..., Business Intelligence, Product Management, Competitive Analysis, Product Launch, Strategy, Business Development, Business Analysis, Marketing Strategy, Business Strategy, Management
Education
Clemson University - College of Business and Behavioral Science 1993 — 1994
Master of Business Administration (M.B.A.)
Università Commerciale 'Luigi Bocconi' 1989 — 1993
Bachelor's Degree, Business/Managerial Economics
Fort Dearborn Company April 2006 - Present
Caterpillar Inc. September 2003 - April 2006
Rand McNally January 2000 - September 2003
Cegedim Relationship Management July 1999 - January 2000
Rand McNally December 1998 - July 1999
Hughes Network Systems June 1997 - December 1998
Skills
Agile Methodologies, SQL, Software Development, Enterprise Architecture, Unix, Requirements Analysis, Project Management, Web Applications, Cross-functional Team..., Object Oriented Design, Ant, Troubleshooting, Java Enterprise Edition, XML, Multithreading, Web Services, Process Improvement, ClearCase, Perl, Java, EJB, Tomcat, JBoss Application Server, Struts, CSS, jQuery, AJAX, JSON, DWR, Servlets, JSP, PHP, MySQL, Hibernate, Oracle, Web Application Design
Education
Birla Institute of Technology 1996 — 1997
Master of Science (MS), Computer Science
Karnatak University 1990 — 1994
Bachelor of Engineering (BE), Electronics & Communications
Task Man Home Improvements LLC 2005 - Present
Ambit Energy September 2012 - Present
Cegedim Relationship Management September 2001 - September 2002
Datazed January 2000 - August 2001
Skills
Construction, Residential Homes, Renovation, Contractors, Customer Service, Home Repairs, Foreign Languages French, Public Speaking, Energy, Sales, Handyman Services, Small Business, Marketing, Program Management, Team Leadership, Marketing Strategy
Education
Concordia University 1989 — 1992
Bachelor of Commerce (B.Com.), International Business
John Abbott College 1986 — 1988
Associate's degree, Business/Commerce, General
Merck January 2009 - Present
Cegedim Relationship Management March 2005 - October 2008
Education
Anthem Institute-Parsippany
Diploma, Computer Technology/Computer Systems Technology
Southern New Hampshire University
Bachelor of Science (BS), Business Studies in Information Technology
Atlantic Health January 2014 - Present
Atlantic Health May 2012 - Present
Atlantic Health August 2011 - September 2012
Cegedim Relationship Management January 2011 - August 2011
Cegedim Relationship Management October 2007 - January 2011
Cegedim Relationship Management July 2006 - October 2007
Cegedim Relationship Management May 2003 - July 2006
Canon ITS, Inc July 2002 - April 2003
Skills
Customer Relations, Customer Service, Customer Experience, Supervisory Skills, Report Generation, Training & Development, Offshoring, Computer Hardware, Network Administration, Active Directory, Customer Satisfaction, Troubleshooting, Desktop Support, Process Improvement, Excel, Operations Management, Hardware, Business Analysis, Problem Solving, Call Center, Team Leadership, Requirements Analysis, Analysis, Remote Desktop, Project Management, Supervising, Employee Training, Microsoft Excel, Technical Support, Software Documentation, SharePoint, Call Centers, XP, Help Desk Support, Windows XP, VPN, Management, Training, Networking
Education
ECPI University 2002 — 2003
AAS, Computer Information Science
Old Dominion University 1993 — 1998
BS, Major: Exercise Science/Sports Medicine, Minor: Psychology
DuPont Sustainable Solutions March 2014 - Present
DuPont Sustainable Solutions December 2012 - March 2014
Cegedim Relationship Management February 2011 - October 2012
Cegedim Relationship Management March 2005 - February 2011
Cegedim Relationship Management December 2005 - December 2009
Skills
Microsoft Office, Team Management, Troubleshooting, Process Improvement, Software Documentation, Business Analysis, Visio, Technical Support, CRM, Coaching, Customer Service, Analysis, Help Desk Support, Microsoft Excel, Training, Computer Hardware, XP, Windows, SharePoint, Leadership, Team Leadership, Customer Satisfaction, Team Building, System Administration, Windows Server, Time Management, Integration, Active Directory, Call Centers, Project Management, SQL, Vendor Management, MS Project, Recruiting, Management, Quality Assurance, Databases, Microsoft SQL Server, ITIL, Call Center, Service Delivery, Access, IT Service Management, Windows 7, Business Intelligence
Education
Strayer University (VA) 2008 — 2013
BBA, Management
ECPI University 2003 — 2005
AAS, Computer Programming
Morristown Medical Center 2011 - Present
Cegedim Relationship Management July 1998 - December 2001
Education
County College of Morris 2008 — 2010
AS, Nursing
SUNY New Paltz 1993 — 1997
Bachelor of Science, Secondary Education, English
Chartway Federal Credit Union September 2015 - Present
Ferguson Enterprises August 2013 - September 2015
Ferguson Enterprises February 2015 - May 2015
Landmark Apartment Trust May 2014 - May 2014
Teens With a Purpose April 2014 - April 2014
Multi-Family & Commercial Construction Cleaning & Maintenance Corporation March 2014 - March 2014
Cegedim Relationship Management April 2012 - August 2013
Cegedim Relationship Management August 2007 - August 2013
Drucker and Faulk January 2013 - January 2013
Virginia Beach Public Schools August 2005 - August 2007
Skills
Team Building, VPN, Customer Service, Databases, Microsoft Word, Remote Desktop, Customer Satisfaction, Team Leadership, Teamwork, Microsoft SQL Server, Backup Solutions, Microsoft Excel, HP Data Protector, Tape Backup, Server Monitoring, Management, Networking, Digital Photography, Event Photography, Graphic Design, Active Directory..., Adobe Creative Suite, Leadership, Marketing, Help Desk Support
Education
Bryant and Stratton College 1998 — 2000
Associate Degree; Associate of Applied Science, Information Technology-Web Design
Kofax 2015 - Present
Cognizant 2014 - 2015
Cegedim Relationship Management 2010 - 2014
Iron Mountain Digital 2003 - 2009
Sun Microsystems 1997 - 2002
IBM 1994 - 1997
Skills
Enterprise Software, SaaS, Pre-sales, CRM, Storage, Salesforce.com, Servers, Management, Solution Selling, Cloud Computing, Professional Services, Technical Support, Hardware, Security, Telecommunications, SAN, Network Security, Data Warehouse..., RFP, Trade Shows, Life Science Industry, Master Data Management, Sales Engineering, Relational Databases, Compliance, Proof of Concept, RFI, Customer Demos, Firewalls, Sales, System Administration, Storage Area Networks, Network Administration, Healthcare Information..., Informatica, Oracle, Linux
Education
Boston University Questrom School of Business
BSBA, Management Information Systems
Pace University - Lubin School of Business
MBA, Computer Information Systems
Passaic Health Services November 2012 - Present
inVentiv Health November 2008 - June 2011
Cegedim Relationship Management June 2005 - November 2008
PURDUE PHARMA - P.F. Laboratories Division January 1999 - January 2005
BD May 1994 - October 1999
Skills
Member Gershon Lehman, NJ Industrywork..., Operations Management, Association, Supply Chain, Cross-functional Team..., Supply Chain Management, Vendor Management, Procurement, Project Management, Logistics, Quality Assurance, SAP, Leadership, Manufacturing, Management, Training, Process Improvement, Team Building, Project Planning, Business Planning, Sop, Business Development, GMP, Software Documentation, Budgets, Pharmaceutical Industry, Lean Manufacturing, Outsourcing, Negotiation, Warehousing
Education
Clarion University of Pennsylvania 1980 — 1984
BSBA, Business Administration and Management, General
Clarion University of Pennsylvania 1980 — 1984
BSBA, Business Administration and Management, General, 4.0
Santander Consumer USA Inc. September 2013 - Present
Santander Consumer USA Inc. February 2011 - September 2013
Cegedim Relationship Management February 2001 - May 2009
Dendrite February 2001 - May 2009
Cegedim Relationship Management January 2006 - January 2009
Cegedim Relationship Management January 2001 - January 2009
Dendrite January 2001 - January 2006
Sales Plus January 1999 - January 2001
Merrill Lynch February 1999 - September 2000
Skills
Six Sigma Green Belt, Network Security, Data Analysis, Troubleshooting, Operating Systems, Hardware, Windows, Computer Hardware, Problem Solving, Microsoft Office, Customer Relations, Customer Service, Data Center, Security, Systems Analysis, HTML, Analysis, Quality Assurance, Networking, Technical Support, Program Management, Business Intelligence, CRM, Microsoft SQL Server, Databases, SQL, Business Analysis, Microsoft Certified...
Education
Project Management Institute
Boston University 2005 — 2005
MS, Network Security
Fairleigh Dickinson University 1993 — 1997
BA, Graphic Art
Fairleigh Dickinson University
BA
Boston University
MCS
Bell Canyon Consulting March 2014 - Present
Business Edge Services & Technologies December 2012 - March 2014
Cegedim Relationship Management November 2008 - November 2012
IQE Inc July 2005 - November 2008
UBS Wealth Management June 2000 - July 2005
QVC April 1999 - September 1999
Skills
ETL, SQL, SQL Server, Oracle SQL, Data Analysis, iPhone development, C#, Microsoft Office, Windows, SQL Tuning, Database Development, Relational Databases, HTML, Requirements Analysis, Data Integration, Microsoft SQL Server, Windows Server, Databases, Visual Studio, Windows Server 2008, XML, CSS, Programming, Software Design, Software Development, ASP.NET, jQuery, jQuery UI, Xcode, WinForms, .NET, Business Intelligence, Oracle, SDLC, PHP, Visual Basic, JavaScript, Database Design, Web Services, SSIS
Education
Drexel University 1995 — 2000
BS, Information Science
FMC Training
IMS Health April 2015 - Present
Cegedim Relationship Management July 2006 - Present
Cegedim Relationship Management May 2014 - March 2015
Cegedim Relationship Management 2006 - 2008
Dendrite International 2005 - 2007
Dendrite International 2002 - 2004
iGate Mastech November 1995 - March 2002
Tata Consultancy Services 1993 - 1995
Skills
Business Intelligence, Program Management, CRM, Cloud Computing, Management, Project Management, Integration, Master Data Management, Enterprise Architecture, Professional Services, ITIL, Life Sciences Global..., Data warehousing - Life..., Compliance Solution For..., SaaS, Agile Methodologies, Strategy, Data Analytics
Education
New York University - Leonard N. Stern School of Business 2011 — 2012
Executive MBA, Leadership, Strategy & Finance
Indian Institute of Science 1989 — 1993
Master's degree, Electrical Engineering
Thiagarajar College of Engineering 1986 — 1989
B.Sc Applied Science, Mathematics, Comp Science, Physics, Chemistry
Sethupathi Hr Sec School 1980 — 1983
IMS Health Relationship Management April 2015 - Present
Cegedim Relationship Management January 2012 - Present
Cegedim Relationship Management April 2002 - August 2012
Software Associates International 1995 - 2002
Ready Beeper 1990 - 1992
Skills
Account Management, Customer Service, Integration, Team Leadership, New Business Development, Business Development, Vendor Management, Solution Selling, Business Intelligence, Customer Satisfaction, Operations Management, CRM, Program Management, Business Analysis, Lifesciences, Pharmaceutical Industry, Business Process, Sales Operations, Cross-functional Team..., Process Improvement, Management, SaaS, Leadership, Consulting, Sales, Cloud Computing, Customer Relations, Life Sciences, Negotiation, Strategy, Product Management, Outsourcing, Professional Services, Business Strategy, Business Process..., Competitive Analysis, Start-ups, ERP, Training, Forecasting, Aggregate Spend, Territory Alignment, Customer Master, Analytics, Enterprise Software, SDLC, Multi-channel Marketing
Education
Bloomsburg University of Pennsylvania 1986 — 1990
BS, Business Education & Computer Science
Georgia State University 2011 - Present
Cegedim Relationship Management 2009 - 2011
Cegedim Relationship Management 2005 - 2011
IMS Health Strategic Technologies 1998 - 2002
Skills
Business Intelligence, Microsoft SQL Server, Data Warehousing, Databases, Software Project..., SQL, .NET, Software Documentation, ASP.NET, Business Analysis, Troubleshooting, C#, Software Development, XML, Integration, SharePoint
Education
Auburn University 1983 — 1988
BSEE
Buckeye Partners, L.P. June 2015 - Present
TEKsystems September 2013 - May 2015
IndependenceIT November 2011 - June 2013
Cegedim Relationship Management December 2009 - September 2011
Cegedim Dendrite June 2008 - November 2009
Berks County Intermediate Unit November 1999 - June 2008
AD Computer January 1997 - October 1999
AD Computer August 1996 - January 1997
The Swain School January 1995 - August 1996
St Thomas More School January 1995 - June 1996
Skills
Microsoft Excel, Microsoft Word, Project Management, Program Management, Business Analysis, Software Documentation, MS Project, Process Improvement, SDLC, Visio, Access, Management, Software Project..., Training, Troubleshooting, Cloud Computing, Testing, Account Management, Data Center, Integration, Team Leadership, Vendor Management, CRM, Cross-functional Team..., Requirements Analysis
Education
DeSales University 2004 — 2009
Master of Business Administration (M.B.A.), Project Management
Penn State University 1990 — 1994
Bachelor's Degree, Elementary Education
Allentown Central Catholic HS 1986 — 1990
Cegedim Americas April 1999 - Present
Cegedim Group April 1999 - Present
Cegedim Relationship Management April 1999 - Present
Cegedim Americas 2006 - March 2009
dendrite 1998 - 2002
Education
Andhra University
M Sc, Mathematics
Cegedim Relationship Management September 2010 - Present
Cegedim Dendrite 1998 - January 2012
Dendrite International 1998 - February 2007
Dendrite 1998 - February 2007
Agfa corporation 1988 - 1998
Skills
Sales Management, Contract Negotiations, New Business Development, SaaS, Cloud Computing, Contract Negotiation, Globalization, CRM, Key Account Management, Strategy, Business Development, Analytics, Marketing Strategy, Business Intelligence, Product Management, Competitive Analysis, Strategic Partnerships, Sales Operations, Cross-functional Team..., Solution Selling, Pharmaceutical Industry, Product Marketing, Start-ups, Account Management, Business Strategy, Market Research, Product Launch
Education
University of California, Los Angeles - The Anderson School of Management 1982 — 1984
MBA
Cornell University 1971 — 1975
AB, Neurobiology and Behavior
Emdeon June 2015 - Present
Cassiopae March 2013 - June 2015
FSI March 2012 - November 2012
Systar March 2011 - March 2012
ITHAK May 2010 - March 2011
sanofi-aventis November 2008 - April 2010
Cegedim March 2007 - September 2008
Cegedim Relationship Management January 2005 - March 2007
Sokaris 2003 - 2005
Skills
Java, ActionScript, Architecture, Software Engineering, Web Development, Software Design, Software Development, Web Applications, Mobile Applications, Technical Training, Design Patterns, API, OOP, AOP, RIA, J2EE, Spring, Hibernate, TDD, Agile, Scrum, UML, Maven, IntelliJ IDEA, XML, JavaScript, Android, SQL, Web Services, Subversion, Eclipse, AJAX, jQuery, PL/SQL, Flex, Agile Methodologies, Java Enterprise Edition, Integration, REST, Tomcat, SOA, Databases, JSP, MySQL, Git, JBoss Application Server, Software Project..., Test Driven Development, Spring Framework, Oracle
Education
Université d'Evry-Val d'Essonne 1997 — 2003
Master
Lycée Chateaubriand, Rome 1994 — 1997
Bac
Ipswitch, Inc. May 2013 - Present
Cegedim Relationship Management January 2010 - January 2012
Cegedim Dendrite February 2008 - January 2010
Synavant / Dendrite May 1999 - January 2008
Synavant August 1997 - May 1999
Skills
Customer Service, Vendor Management, Service Delivery, Customer Relations, Strategic Planning, Strategic Technology..., Process Improvement, IT Service Management, Business Analysis, Coaching, IT Operations, Operations Management, Team Leadership, Quality Assurance, Sales Support, Process Engineering, Troubleshooting, Troubleshooting Hardware, Computer Hardware..., Business Intelligence, Integration, Team Building, Process Development, HTML, WinBatch, Change Management, LDAP, Active Directory, Cloud Computing, Data Migration, Data Recovery, Custom Software..., Programming Languages, Computer Hardware, IT Solutions, Computer Information..., SDLC, Project Management, Call Centers, Service Delivery..., Technical Support, CRM, Requirements Analysis, Software Project..., Business Process, Cross-functional Team..., Software Documentation, IT Management, ITIL, SharePoint
Education
Georgia Perimeter College 2012 — 2014
AS:CSCI, Computer Science
Gwinnett Technical College 2012 — 2013
Java, PMP
Other
OpenText February 2014 - Present
GXS October 2008 - February 2014
Cegedim Relationship Management September 2006 - July 2008
Dendrite International June 2003 - August 2006
Dendrite International December 2002 - June 2003
SYNAVANT, Inc. January 2000 - December 2002
Sales Technologies / SYNAVANT, Inc. December 1991 - December 1999
Skills
Integration, Data Analysis, Business Analysis, Siebel, SDLC, Requirements Analysis, Solution Implementation, Business Intelligence, Business Process, Process Improvement, Service Delivery, Project Management, SQL, Enterprise Architecture, Requirements Gathering, IT Strategy, SharePoint, Vendor Management, Software Project...
Education
Georgia Institute of Technology 1990 — 1993
Bachelor of Science (B.S.), Computer Science
Louisiana State University 1983 — 1987
Bachelor of Science (B.S.), Industrial Engineering
Booz Allen Hamilton July 2014 - Present
Booz Allen Hamilton April 2013 - Present
Cegedim Relationship Management March 2011 - March 2013
Cegedim Dendrite August 2007 - February 2011
Southeast Virginia chapter of American Society for Training and Development (SEVA ASTD) January 2008 - December 2008
Skills
Call Center, Workforce Management, Software Documentation, Vendor Management, Quality Assurance, Coaching, Performance Management
Education
James Madison University 1991 — 1995
Bachelor of Science, Political Science
TD Bank October 2014 - Present
Talon Professional Services October 2013 - January 2014
Financial Services, Inc. December 2003 - November 2012
Cegedim Relationship Management January 2000 - November 2003
Fujitsu April 1993 - November 1999
UPS 1995 - 1997
UPS 1995 - 1997
City Federal Savings Bank April 1982 - December 1992
Skills
MS Project, Program Management, PMP, Resource Management, Project Planning, Process Improvement, SDLC, Six Sigma, Quality Assurance, IT Management, Vendor Management, Software Project..., Integration, Cross-functional Team..., Requirements Analysis, Team Leadership, Software Documentation, Change Management, Business Analysis, Visio, Project Management, Risk Management, SharePoint, PMO, Business Intelligence, Agile Methodologies, Testing, Project Portfolio..., ERP, Process Engineering, Strategic Planning, Banking, Leadership, Operations Management, CRM, Waterfall Methodologies, Cross Functional Team..., Software Development, Management, Analysis, Team Building, Training, Troubleshooting, Data Center, Executive Management, Strategy, Product Management, Business Development, Contract Negotiation, Budgets
Education
Texas Tech University 1975 — 1979
Pursued PhD in Psychology and MS in Organizational Business Dynamics, Psychology and Business
Bloomsburg University of Pennsylvania 1971 — 1975
Bachelor of Arts (B.A.), Industrial and Organizational Psychology, 3.26 Overall / 3.88 in Psychology
Bon Secours Health System March 2011 - Present
Cegedim Relationship Management March 2008 - May 2010
Cavalier Telephone, LLC February 2006 - March 2008
Arden B January 2003 - March 2006
Skills
Program Management, Legal Writing, Leadership, Recruiting, Sales, Project Management, Customer Service, Teamwork, Management, Accounting, Nonprofits, Analysis, Public Speaking, Event Planning, Data Analysis, Training, Microsoft Office
Education
Hollins University
Political Science and Government Studies
Virginia Commonwealth University
Bachelor of Arts, Political Science
IMS Health August 2013 - Present
Cegedim Relationship Management 2007 - 2013
Cegedim Relationship Management 2003 - 2007
Cegedim Relationship Management June 1998 - 2003
Skills
Software Project..., Business Analysis, Program Management, Integration, Requirements Analysis, Process Identification, Six Sigma, Operational Focus, Quality Certification, Process Improvement, Project Coordination, Process Redesign, Process Qualification, Pharmacueticals, Quality Assurance, Compliance..., IT Security Policies &..., IT Audit, Change Management, SDLC, CRM, Business Intelligence, Project Management, Business Process, Software Documentation, Business Process..., Strategic Planning, Analysis, Project Planning, Outsourcing, Leadership, Process Engineering, Cross-functional Team..., Testing
Education
Muhlenberg College
BA, Communications
University of Central England
IMS Health April 2015 - Present
Cegedim Relationship Management April 2013 - March 2015
Cegedim Dendrite September 2007 - March 2013
Dendrite International Inc January 2006 - August 2007
Dendrite International Inc January 2004 - December 2005
Dendrite International Inc March 1998 - December 2003
Skills
SDLC, Agile Methodologies, Business Intelligence, Business Analysis, Business Process, CRM, CRM Integration
Education
New Jersey Institute of Technology 1999 — 2001
Graduate Diploma, Management of Technology
Monmouth University 1996 — 1998
M.S., Computer Science
Jawaharlal Nehru Technological University 1992 — 1996
B. Tech, Electronics and Communications
Children's Healthcare of Atlanta August 2011 - Present
Ameliorate Technical Services March 2009 - Present
Stratix Corporation August 2010 - August 2011
Cegedim Relationship Management March 2009 - July 2010
Computer Generated Solutions June 2007 - March 2009
Emory Healthcare March 2005 - June 2007
Skills
Hardware, XP, Troubleshooting, Computer Hardware, Cloud Computing, Databases, Windows Server, VMware, Active Directory, Technical Support, Network Administration, Business Intelligence, Visio, Microsoft SQL Server, Windows 7, Unix, SQL, Help Desk Support, VPN, Servers, SharePoint
Education
Georgia Perimeter College 1996 — 1999
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
University of Phoenix
Computer Science
AIG June 2012 - Present
AIG September 2007 - June 2012
Pfizer August 2006 - September 2007
Cegedim Relationship Management June 2006 - August 2006
Skills
Statistics, Economics, Access, Excel, PowerPoint, Outlook, Word, Insurance, Microsoft Excel, Data Analysis, Management, Analysis, Microsoft Word, Financial Analysis, Accounting, Auditing, Risk Management, Finance
Education
Fairleigh Dickinson University 2010 — 2012
MBA, Finance
Rutgers University-New Brunswick 2002 — 2006
Bachelor's, Statistics
Rutgers University-New Brunswick 2002 — 2006
Minor, Economics
CDK Global December 2014 - Present
ADP February 2001 - December 2014
IntraLinks January 1998 - January 1999
Cegedim Relationship Management January 1997 - January 1998
Skills
HRIS, Personnel Management, Onboarding, Employee Engagement, Talent Management, Training Delivery, Succession Planning, Training, Applicant Tracking..., Employee Benefits, Workforce Planning, Payroll, Performance Management, Human Resources, Employee Relations, Deferred Compensation, Talent Acquisition
Education
Rutgers University School of Law - Newark 2003 — 2006
JD
State University of New York at Binghamton 1993 — 1997
BA, English
Transamerica Life Insurance Company August 2015 - Present
Transamerica Life Insurance Company April 2014 - Present
Cegedim Relationship Management January 2007 - December 2014
Skills
Positive Psychology, Teamwork, Customer Satisfaction, Financial Services, Variable Annuities, General Insurance, Six Sigma, Process Improvement, Strategic Selling
Education
Iowa State University - College of Business 1983 — 1986
BBA, Finance
Ames High School 1979 — 1982
Cegedim Relationship Management January 2013 - Present
Cegedim Relationship Management March 2005 - Present
Tidewater Finance August 2002 - July 2003
Health Fitness Corporation April 2000 - July 2002
US Navy April 1992 - March 1998
Skills
Call Center, Troubleshooting, Customer Satisfaction, Process Improvement, Help Desk Support, Team Building, Customer Service, BMC Remedy, Project Management, Technical Writing, Employee Training, Active Directory, Microsoft Excel, Medical Billing, Linux, Technical Support, Software Installation, Windows, Networking, VPN, Microsoft Exchange, Computer Repair, Computer Hardware, Windows 7, Laptops, Remote Desktop, Team Leadership, Printers, Blackberry, XP, Windows Server, SharePoint, Call Centers, Security, Software Documentation, Windows XP, Management
Education
ECPI University 2003 — 2005
AAS, Computer Information Sciences
Virginia
ECPI Associates of Applied Science Degree, Computer Electronics Technology 2004
Virginia Beach Virginia
ECPI Associates of Applied Science Degree, Computer Information Sciences 2005
IBM Global Business Services – US Federal April 2012 - Present
Marton Technologies July 2012 - August 2012
Cegedim Relationship Management June 2011 - June 2012
Aerotek / Cegedim Relationship Management June 2010 - June 2011
General Dynamics Armament and Technical Product February 2007 - April 2008
HG Farley Laserlab USA August 2006 - February 2007
Intel Corporation January 2006 - July 2006
US Navy March 1986 - March 2006
US Navy March 1986 - March 2006
Skills
DOD 8570, A+ Certified, Network+, Security+, Troubleshooting, Computer Hardware, Maintenance & Repair, Cabling, Fiber Optics, Networking, Windows, Navy, Leadership, Calibration, Training, Microsoft Office, Inventory Management, Management, Power Supplies, Materials Management, Peripherals, Microsoft Word, Laser, Active Directory, DoD, BMC Remedy
Education
ECPI University 2009 — 2011
Bachelor of Science Degree, Computer Information Systems; Network and Security Management
Associated Technical College 1992 — 1994
Certification, Fiber Optics
Community College of Allegheny County 1992 — 1994
Assoicate in Science, Electronic Engineering
Fire Controlman “A” School 1986 — 1987
Military Advance Electronics School
Baldwin High School 1978 — 1980
High School Diploma, General Education, 12
CompTIA
Security +, Certification
CompTIA
Network +, Certification
CompTIA
A +, Certification
Varrow July 2013 - Present
Stock Building Supply July 2010 - July 2013
Cegedim Relationship Management May 2005 - May 2007
Education
Hampton University 1997 — 1999
Strayer University (VA)
Canon Business Process Services, Inc. July 2012 - Present
Cegedim Relationship Management July 2010 - March 2012
Hess Corporation June 2001 - June 2010
Skills
Account Reconciliation, Accounting, Payroll Processing, Payroll Taxes, ADP Payroll, ADP Payforce, ADP ReportSmith, SAP, Payroll, Budgets, workforce software
Education
Kean University 1984 — 1989
Bachelor's degree, Accounting
Melvindale High School, Michigan
JLL November 2013 - Present
Metro Cash and Carry September 2011 - October 2012
Metro Cash and Carry December 2010 - October 2011
Cegedim Relationship Management June 2008 - September 2009
Skills
Market Research, Marketing Strategy, Marketing Research, Microsoft Office, Data Analysis, Research, Customer Insight, Microsoft Excel, Strategic Planning, Project Management, Marketing, Competitive Analysis, Market Analysis, Customer Service, Qualitative Research, Quantitative Research, Marketing Communications, Segmentation
Education
Samara State University 1996 — 2002
Bachelor of Science (BS), Sociology
Dell Services Federal Government, Inc. July 2014 - Present
Capstone Corporation November 2013 - July 2014
MPR Associates, Inc. February 2012 - November 2013
Jacobs Technology November 2010 - February 2012
Cegedim Relationship Management October 2007 - February 2012
Hampton University Center For Information Technology January 2007 - July 2007
Skills
Troubleshooting, Technical Support, Computer Hardware, Help Desk Support, VMware, Software Installation, Computer Security, Windows, Hardware, TCP/IP, Microsoft Exchange, Operating Systems, VPN, Networking, Firewalls, Active Directory, Access, Customer Service, Management, Testing, Microsoft Office, Visio, Analysis, Windows Server, Microsoft Office 2007, Rational Software..., Technical Writing, HTML, Outlook, CompTIA Network+..., Security+, Remedy Ticketing System, Remedy AR System, BMC Remedy
Education
Monroe College 2004 — 2005
Associate of Applied Science, Computer and Information Sciences, General
Hampton University
Bachelor of Science (BS), Computer and Information Sciences, General
IMS Health December 2014 - Present
Cegedim Relationship Management August 2011 - Present
Pfizer August 2010 - May 2011
Cegedim Relationship Management July 2008 - August 2010
Cegedim Relationship Management December 2005 - July 2008
Pfizer March 2005 - December 2005
Skills
CRM, SaaS, Business Intelligence, Account Management, Pre-sales, Solution Selling, Business Analysis, Product Management, Project Management, Business Development, New Business Development, Databases, Solution Implementation
Education
Fundação Getulio Vargas / FGV 2010 — 2011
Master of Business Administration (MBA), Project Management
Eniac - Faculdade e Centro Superior de Tecnologia 2005 — 2009
Bachelor of Technology (B.Tech.), Data Modeling/Warehousing and Database Administration
LevanJoy Enterprises LLC May 2012 - Present
Cegedim Relationship Management November 2014 - April 2015
Comodo August 2011 - October 2011
Liquid Technoloy August 2010 - October 2010
Skills
Coaching, Public Speaking, Sales, Social Media, Team Building, Customer Service, Microsoft Excel, Sales Management, Event Planning, Microsoft Office, Social Networking, Microsoft Word, Marketing, Outlook, Strategic Planning, Public Relations, Event Management, Training, Leadership, Team Leadership, Advertising, Budgets, Social Media Marketing, Human Resources, PowerPoint, Leadership Development, Fundraising, Business Development, Management, Supervisory Skills, Research, Organizational..., Employee Relations, Insurance, Operations Management, Teaching, Access, Contract Negotiation, Analysis, Staff Development, Account Management, Nonprofits, Marketing Strategy, Community Outreach, Program Management, Shutters, Small Business, Process Improvement, Healthcare, Policy
Education
Johnson C. Smith University - JCSU 1979 — 1983
Communication Arts
Demand Media February 2012 - Present
Needle July 2014 - February 2015
Convergys April 2012 - October 2013
Rogue Innovation February 2011 - April 2013
Cegedim Relationship Management July 2011 - April 2012
AT&T September 2009 - August 2010
Skills
Operations Management, Management, Social Media, Project Management, Strategic Planning, Leadership, Social Media Marketing, Digital Media, Customer Service, Online Advertising, Team Building, Start-ups, Account Management, Business Development, Marketing
Education
Ashford University 2015 — 2019
Masters Degree - Journalism , Mass Communication/Media Studies
Envision Consulting LLC July 2013 - Present
Cegedim Relationship Management July 2007 - June 2011
United Way of South Hampton Roads September 2006 - November 2006
US Army January 2004 - January 2006
US Army January 2004 - January 2006
USAREC, Fort Knox, Kentucky, United States Army October 2000 - November 2003
Fort Lewis, Washington, US Army January 1999 - October 2000
Fort Lewis, Washington, US Army March 1997 - January 1999
Skills
Software Documentation, Troubleshooting, XP, Technical Support, SharePoint, Help Desk Support, Computer Hardware, SQL, Linux, Call Center, Databases, Windows 7, Database Administration, Hardware, System Administration, Quality Assurance, Training, VPN, Database Modeling, Microsoft SQL Server, PHP, Citrix, XenCenter, Windows Server, Terminal Services, Windows 8, LabTech
Education
Marymount University 2011 — 2014
Bachelors, Computer Forensics
ECPI University 2006 — 2008
AS, Computer Science
Cegedim Relationship Management November 2000 - Present
Reno Police Department January 1993 - May 2005
Orthopedic Associates of Nevada January 1991 - February 1993
Skills
Transcription, Photoshop, Lightroom, QuickBooks, Microsoft Excel, Microsoft Office, PowerPoint, Nikon, DSLR, Video Editing, Video Production, Aromatherapy
Education
Clark county community college 1990 — 1992
Art/Art Studies, General
Paul Mitchell the School-Provo 1989 — 1990
Hair Styling/Stylist and Hair Design
Utah Valley University 1987 — 1990
Fashion Merchandising and photography
Springville High School 1986 — 1989
Diploma, General Studies
Eastern Data, Inc. July 2014 - Present
Cegedim Relationship Management August 2013 - Present
Education
ECPI University 2010 — 2014
Bachelor's Degree, Electronics Engineering Technology
NetTek LLC April 2013 - Present
Cegedim Relationship Management May 2008 - March 2013
Skills
Call Centers, Technical Support, Troubleshooting, Service Delivery, CRM, Windows 7, Active Directory, Computer Hardware, Software Documentation, XP, Help Desk Support, Team Management, Customer Satisfaction, Team Leadership, Windows Server, Customer Service, Process Improvement, Laptops, Printers, Hardware, Citrix, Windows, Servers, IT Management, Service Desk, Microsoft Exchange, Remote Desktop, Software Installation, Hardware Support
Education
ECPI College of Technology 2006 — 2009
I.T Networking and Security Management
Pfizer Consumer Healthcare May 2014 - Present
COVANCE March 2012 - April 2014
Merck 2011 - 2012
Cegedim Relationship Management 2010 - 2011
Magellan Health Services 2007 - 2009
Skills
Clinical Trials, GCP, Sop, Quality Assurance, Data Management, Drug Safety/..., Adverse Event Reporting, EHR, Biotechnology, Protocol, FDA, Drug Safety, Clinical Research, Regulatory Submissions, Healthcare, Oncology, Regulatory Affairs, Clinical Monitoring, SOP, CRO
Education
Rutgers, The State University of New Jersey-Newark 2013 — 2015
Master of Science (MS), Health Care Management- Conc. Pharmaceutical/ Management & Leadership
Montclair State University 2005 — 2007
Bachelor’s Degree, Biological Sciences
Essex County College 2003 — 2005
Associate of Science (A.S.), Biology Pre-medicine
ASD, Inc November 2014 - Present
Cegedim Relationship Management January 2013 - November 2014
NMCI December 2013 - July 2014
Social Media Website January 2011 - April 2011
FedEx Office 2004 - 2010
East Carolina University 2006 - 2009
The Daily Reflector August 2006 - August 2008
Skills
VMware View, Windows 7, Active Directory, PKI, System Administration, Microsoft Exchange, Network Security, Wireless Networking, OS X, Public Relations, Adobe Creative Suite, Microsoft Office, Online Marketing, Social Media Marketing, Photoshop, Print Production, Camera Operator, Production, Management, Website Copy, Microsoft Excel, Microsoft Word, Illustrator, InDesign, Multimedia, Marketing Communications, Final Cut Pro, Magazines
Education
East Carolina University 2002 — 2009
Bachelor of Science (B.S.), Communication, General
East Carolina University 2002 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Anthem December 2013 - Present
Amerigroup June 2013 - November 2013
Amerigroup March 2013 - May 2013
Cegedim Relationship Management June 2012 - February 2013
Cegedim Relationship Management March 2011 - June 2012
Cegedim Relationship Management January 2010 - February 2011
Cegedim Relationship Management March 2008 - December 2009
Skills
Technical Support, Help Desk Support, Windows XP, Windows 7, Software Documentation, Troubleshooting, VMware, Active Directory, Network Security, Quality Assurance, Microsoft Office, Software Installation, Remote Desktop, Computer Hardware, Windows, Customer Service, Call Centers, Android, Windows Server, SharePoint, BMC Remedy, iPad, Customer Support, XP, Microsoft Exchange, VPN, Network Design, Linux, Dameware, Airwatch MDM, Mobile Devices, Knowledge Management, IT Service Management, SQL, Service Delivery, Team Building, Project Management, SCCM, RightFax, Verint Quality..., Service Desk, Hardware
Education
ECPI College of Technology 2006 — 2008
Associate's degree, Information Technology
Apex Systems September 2015 - Present
US Navy Reserve November 2011 - Present
IntellecTechs September 2015 - September 2015
DOMA Technologies, LLC September 2014 - September 2015
NMCI November 2013 - August 2014
Liberty tax national office September 2013 - November 2013
Cegedim Relationship Management July 2013 - September 2013
Liberty Tax December 2012 - April 2013
US Navy July 2003 - May 2011
Skills
Help Desk Support, Technical Support, Security, Computer Hardware, Network Administration, Software Installation, Windows 7, Remote Desktop, Windows Vista, Active Directory, Microsoft Office, Microsoft Excel, Windows Server, Windows XP Pro, Red Hat Linux, Python, SQL, Outlook, Fedora, Troubleshooting, Windows, Operating Systems, Cisco Routers, Cisco IOS, Ubuntu, Navy, Military Experience, Computer Repair, Laptops, Routers, Antivirus, Wireless Networking, Printers, Hardware Installation, Desktop Computers, Cabling, Computer Maintenance, VMware Player, VMware, VMware Workstation, Active Top Secret, DoD Top Secret Clearance, file server management, Ruby, Windows XP
Education
ITT Technical Institute-Norfolk 2013 — 2015
Information systems and Cyber security, Information Technology, 3.80
ITT Technical Institute-Norfolk 2011 — 2013
Associate's degree, Information Technology, 3.87
Cegedim Relationship Management January 2007 - March 2007
US Navy June 1999 - January 2005
Skills
Always Punctual, Fast Learner, Friendliness, Adobe Creative Suite, Sculpture, Graphic Design, Video Editing, Post Production
Education
George Mason University 2012 — 2015
Bachelor of Fine Arts (BFA), Sculpture
Northern Virginia Community College 2011 — 2011
Tidewater Community College
AAS; AAS, Graphic Design; Computer Graphics
Cegedim Relationship Management September 2006 - Present
Skills
Systems Analysis, Requirements Gathering, Active Directory, Microsoft SQL Server, SQL, Help Desk Support, Integration, IT Management, IT Service Management, SharePoint, Technical Support, XP, Visio, Computer Hardware, Hardware, Servers, Windows XP, Microsoft Exchange, VPN
Education
Kaplan University
Master of Science (MS), Information Technology
state university of west Georgia
Virginia International Terminals, Inc. April 2012 - Present
Cegedim Relationship Management October 2011 - April 2012
New York Times Shared Services Center July 2008 - September 2011
Tolt Service Group December 2007 - June 2008
NMCI Project:Lockheed Martin November 2006 - November 2007
NMCI Project: EDS April 2006 - October 2006
ICT Group May 2005 - March 2006
Skills
Help Desk Support, Quality Assurance, Training, Troubleshooting, Remote Access, Remote Desktop, Microsoft Excel, Microsoft Word, Microsoft Office, Active Directory, PowerPoint, C++, Java, Outlook, Outlook Express, PeopleSoft, Altiris, Remedy Ticketing System, Broadgap, Dellserve, Printers, Laptops, Desktop Computers, Tablets, Clarify, NEST, PDA, SharePoint, Net, COBOL, Lotus Notes
Education
Hampton University 2000 — 2004
Bachelor of Science (B.S.), Computer Information Systems
Tidewater Community College
Virginia Beach Community Development Corporation April 2013 - Present
Cegedim Relationship Management May 2012 - April 2013
Cegedim Relationship Management May 2011 - May 2012
Cegedim Relationship Management August 2010 - May 2011
Skills
Employee Training, Project Management, Quality Assurance, Client Relations Skills, Team Building, Team Management, Technical Writing, Technical Support, CBIS, Amdocs Clarify, BMC Remedy, Citrix, Microsoft Office, Brainshark, Siebel, Salesforce.com, Hardware Installation, Software Installation, Help Desk Support, Business Networking, Wireless Networking
Education
Bucks County Community College 2000 — 2001
University of Pittsburgh 1995 — 1997
Cegedim Relationship Management September 2013 - April 2015
CARQUEST August 2012 - August 2014
Cegedim Relationship Management February 2012 - April 2012
Cegedim Relationship Management February 2012 - April 2012
Kohls December 2011 - February 2012
US Navy June 2006 - August 2010
US Navy 2006 - 2010
Skills
Microsoft Office, Microsoft Exchange, Active Directory, Linux, Troubleshooting, Help Desk Support, Microsoft SQL Server, Military, Quality Management, Information Security, Information Systems, Cisco Technologies, Cisco Routers, Cisco Security, Microsoft Word, Microsoft Operating..., Radar, VPN, Network Design, Routers, TCP/IP, Disaster Recovery, Network Administration, DHCP, Citrix, Electronics, Firewalls, XP, Aircraft, Software Installation, DNS, Networking, Security Clearance, ITIL, Switches, Windows, Windows 7, Computer Hardware, Wireless Networking, Leadership, Security, VMware, System Administration, Operating Systems, Windows Server, Software Documentation, Logistics, Security+, Servers, Network Security
Education
ITT Technical Institute-Norfolk 2012 — 2014
Information Systems and CyberSecurity, Information Technology, 3.2
ITT Technical Institute-Norfolk 2010 — 2012
Information Technology-Comptuer Network Systems, Information Technology, 3.6
NORTHERN NJ \ NYC METRO AREA May 2012 - Present
Central National Division/Lindenmeyer Munroe January 2012 - April 2012
OfficeMax February 2005 - November 2011
Cegedim Relationship Management July 2001 - September 2004
J&R Music and Computer World June 1998 - April 2001
Barnes & Noble November 1995 - April 1998
Skills
A+ Certified, Network + Certified, Adobe Photoshop, MS Office, Microsoft Office, Photoshop, Troubleshooting
Education
E-tek Computer Training 2012 — 2013
IT Profressional Certificate, Desktop Support Professional
THE MACINTOSH LEARNING CENTER 1995 — 1995
Certificate, Design Essentials
Fashion Institute of Technology 1993 — 1994
Certificate, Computer Aided Design and Multimedia Computing
CUNY New York City College of Technology 1988 — 1992
Associate of Arts (A.A.), Marketing Sales & Managment
Thomas A. Edison Vocational, Technical HS 1983 — 1987
Diploma, Electromechanical Instrumentation and Maintenance Technologies/Business Machine Repair
Cegedim Relationship Management August 2012 - Present
Family Preservation Services July 2010 - Present
Best Buy September 2010 - August 2012
Education
ECPI College of Technology 2010 — 2013
Associate of Science (AS), Network Security
Norfolk State University 2006 — 2008
Master of Arts (M.A.), Urban Education
The Vitamin Shoppe November 2007 - Present
Cegedim Relationship Management April 2003 - March 2007
RGIS May 1996 - November 1997
Smooth Solutions, Inc. September 1997 - October 1997
Skills
Customer Service, Microsoft Office, PowerPoint, Management, Retail, Inventory Management, Sales, Leadership, Team Building, Training
Education
Hudson County Community College 1997 — 2002
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology
Heartbeat Experts December 2011 - Present
Heartbeat Experts February 2008 - December 2011
Heartbeat Experts December 2007 - February 2008
Cegedim Relationship Management April 2006 - December 2007
Cegedim Relationship Management October 2005 - April 2006
Cegedim Relationship Management February 2003 - October 2005
Skills
Business Intelligence, Enterprise Software, Software Project..., Requirements Analysis, CRM, Market Access, Project Management, Lifesciences, Biotechnology, Consulting, PMO, Requirements Gathering, Quality Assurance, Cross-functional Team..., Management, Strategy, Business Analysis, Vendor Management
Education
Brookdale Community College 1995 — 1999
Associate's degree, Computer Science, Marketing
Central Michigan University August 2012 - Present
Cegedim Relationship Management July 2008 - May 2012
技鼎 March 2006 - June 2008
Education
Central Michigan University 2012 — 2014
Cegedim Relationship Management May 2001 - Present
Ericsson February 1998 - July 2000
Skills
Data Management, SaaS, SQL, Oracle, Microsoft SQL Server, Pharmaceutical Industry, Mobile Applications, CRM, Software Quality..., Data Analysis, Enterprise Software, Report Writing, Customer Support, System Configuration, Windows, PL/SQL, ETL Tools, SSIS, Unix, Microsoft Office, Visual Studio
Education
Universidade Estadual de Campinas 1994 — 1996
Master's degree, Industrial Engineering
Universidade Federal de Itajubá 1989 — 1993
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
CGI May 2015 - Present
Secure Mission Solutions a Parsons Company September 2014 - April 2015
Cegedim Relationship Management July 2014 - August 2014
Sotera Defense Solutions, Inc. February 2014 - May 2014
Secure Mission Solutions a Parsons Company March 2012 - February 2014
AER December 2008 - March 2012
Capstone Corporation April 2007 - December 2008
Dynamics Research Corporation July 2005 - April 2007
Gannett Media Technologies International July 1998 - July 2005
Skills
Security, Information Assurance, Testing, Firewalls, Information Security, Linux, Hardware, Disaster Recovery, Virtualization, Active Directory, System Administration, Servers, Troubleshooting, TCP/IP, DNS, Operating Systems, Data Center, CompTIA Security, Unix, Technical Support, Windows 7, Windows XP, Integration, Red Hat Linux, Apache, VMware, Computer Security
Education
Hampton University 1994 — 1998
Bachelor's Degree, Political Science