CELLIT Technologies
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CELLIT Technologies Employees
Calabrio, Inc. July 2015 - Present
Noble Systems September 2013 - July 2015
Convergys January 2011 - August 2013
Citicards July 2010 - January 2011
Citicards May 2007 - January 2011
SER Solutions May 2006 - May 2007
Eli Lilly & Company May 2003 - May 2006
eOn Communications March 2001 - May 2003
Cellit Technologies May 1999 - May 2001
Melita International March 1996 - May 1999
Skills
MBA, Contact Center..., Contact Center Strategy, Telemarketing, Pre-sales, Predictive Dialers, ACD, IVR, Quality Management, BPO, Financial Services, Distributed Team..., eCommerce, A/R collections, Customer Service..., Vendor Management, Customer Engagement, CTI, Program Management, CRM, E-commerce, SaaS, Mergers & Acquisitions, Contact Centers, Project Management, Business Analysis, Customer Satisfaction, Call Centers, Leadership, Call Center, Customer Experience, Inbound Marketing, Strategy, Call Center Development, Outsourcing, Direct Sales, Credit Cards, Training, Workforce Management, Team Building, Project Portfolio..., Professional Services, Six Sigma, Offshoring, Unified Communications, Analysis, Service Delivery, Sales, Executive Management, Sales Operations
Education
University of Florida 1998 — 2001
MBA
United States Naval Academy 1987 — 1991
B. S.
Asheville Jewish Community Center May 2012 - Present
Asheville Jewish Community Center January 2008 - May 2012
Lael Gray Design Studio 1999 - 2012
Asheville Jewish Community Center September 2003 - August 2007
Sweet Heaven Ice Cream & Music Cafe December 2001 - December 2005
Cellit Technologies 1999 - 2001
Presser Gray, Inc 1996 - 1999
Vitas 1993 - 1996
International Fine Arts College August 1992 - May 1993
Skills
Business Strategy, Program Management, Marketing Strategy, Marketing Communications, Graphic Design, Staff Development, Public Speaking, Public Relations, Program Development, Strategic Planning, Fundraising, Nonprofits, Community Outreach, Community Development, Marketing
Education
State University of New York at Binghamton 1983 — 1987
Bachelor of Arts (B.A.)
TD November 2012 - Present
Johnson & Johnson May 2011 - October 2012
Pfizer June 2010 - May 2012
Merrill Lynch May 2008 - June 2010
JPMorgan Chase May 2006 - April 2008
Bristol-Myers Squibb January 2004 - April 2006
Schering Plough December 2002 - November 2003
Schering-Plough Research Institute January 2002 - November 2002
Cellit Technologies August 2001 - December 2001
Verizon February 2001 - July 2001
Skills
Cross-functional Team..., CRM, Oracle, Software Documentation, Integration, ERP, Business Process, SQL, SDLC, Project Management, Business Analysis, Testing, Vendor Management, Business Intelligence, Management, Project Planning, Enterprise Architecture, Recruiting, Microsoft SQL Server, IT Strategy, Software Project..., Requirements Analysis, SAP, Outsourcing, Manufacturing
Education
University of Pune 1987 — 1994
Master, Business Administration
Middlesex County College
AT&T Global Services June 2012 - Present
West Corporation December 2010 - July 2012
Aspect Software January 2005 - December 2010
Concerto Software (Now Aspect Software) 2001 - 2005
CELLIT Technologies May 2001 - December 2001
AT&T 1999 - May 2001
AT&T 1996 - 1998
AT&T 1995 - 1996
AT&T 1990 - 1995
AT&T 1988 - 1990
Skills
SaaS, SMS, Selling, Marketing Management, Self Service, IVR, CTI, Contact Centers, Unified Communications, ACD, Call Center, Workforce Management, Solution Selling, Telephony, Enterprise Software, Voice Over, VoIP, Call Logging, SIP, Telecommunications
Education
Northern Illinois University 1979 — 1983
Bachelor of Science, Computer Science
InterAct Public Safety January 2012 - March 2015
InterAct Public Safety Systems 2011 - January 2012
Society for Technical Communication November 2009 - December 2011
InterAct Public Safety 2006 - 2011
Freelance Technical Writer 2006 - 2006
Sweet Heaven Ice Cream & Music Cafe 2002 - 2005
Concerto Software 2002 - 2002
CELLIT Technologies 1999 - 2001
KPMG 1998 - 1999
Skills
Technical Writing, Editing, FrameMaker, E-Learning, Technical Documentation, Software Documentation, Technical Communication, Content Development, Online Help, Integration, Single Sourcing, Manuals, RoboHelp, Indexing, Usability Testing, Technical Editing, Proofreading, Instructional Design, Proposal Writing, SnagIt, Content Management, Technical Training, Product Management, MadCap Flare, Section 508, Captivate, White Papers, Structured Authoring, Adobe Acrobat, Camtasia, Document Management, Communication, Training, Agile Methodologies, Adobe Technical..., Technical Communication...
Education
Florida International University 1995 — 1997
BA, English
Miami Dade College 1993 — 1995
AA, English
Intermedix August 2013 - Present
Elephant Group September 2008 - July 2013
Radiology Corporation of America August 2004 - August 2008
Securities & Exchange Commission September 2003 - August 2004
Inktel Direct March 2002 - September 2003
CELLIT Technologies August 2000 - March 2002
Kellstrom Industries April 1997 - August 2000
KPMG August 1990 - April 1997
Skills
Mergers, Accountants, Accounting, Aerospace, Healthcare, SEC filings, CPA, Finance, Financial Modeling, Financial Services, GAAP, Human Resources, Integration, Leadership, Management, Marketing, Mergers, Negotiation, Revenue Recognition, Sarbanes-Oxley Act, Strategy, Tax, Telecommunications, SEC Filings
Education
University of Notre Dame 1986 — 1990
Bachelor of Business Administration, Accounting
Citi 2011 - Present
Aspect Software 2005 - May 2011
Concerto Software 2002 - 2005
Cellit Technologies 1999 - 2002
VX Corporation 1994 - 1999
Skills
Contact Centers, Unified Communications, Predictive Dialers, IVR, IM, CRM, Routing, High Availability, Cloud Computing, Cross-functional Team..., Security, Software Development, Enterprise Software, Management, Software Engineering, Leadership, Integration, VoIP, Business Process, Servers, Team Leadership, Solution Selling, Telephony, Avaya, TCP/IP, Testing, Vendor Management, IP, Pre-sales, SIP, Telecommunications, Cisco Technologies, System Deployment, CTI, Call Centers, Software Documentation, System Architecture, Solution Architecture, Product Development
Education
University of Central Florida 1998 — 1999
MBA, Business Administration
Princeton University 1987 — 1989
MSE, Computational Fluid Dynamics
University of Mumbai 1983 — 1987
BE, Mechanical Engineering
SR Design 2000 - Present
Cellit Technologies 2000 - 2001
Double Click Multimedia 1996 - 1999
Diana Multimedia 1996 - 1996
Avon Cosmetics - Brasil 1994 - 1996
Artisan 1994 - 1994
Seiniger Advertising Group 1994 - 1994
São Paulo State Bank 1989 - 1992
CBBA Advertising 1991 - 1991
Skills
UI/UX Design, Web Design, Web Development, HTML + CSS, Wordpress, Joomla, Graphic Design, Logo Design, Social Networking, Adobe Creative Suite, User Interface Design, Layout, Graphics, HTML, WordPress, Advertising, Marketing, Branding & Identity, Editing, SEO, Copywriting
Education
University of California, Los Angeles 1992 — 1993
Certificate, Computer Graphics, Design & Animation
Escola Superior de Propaganda e Marketing 1991 — 1991
Certificate, Design & Post-Production
Universidade Metodista de São Paulo 1988 — 1991
Bachelor, Social Communications/Advertising
Labelle & Associates August 2013 - Present
Orckestra Conseil Inc. August 2012 - July 2013
Magra Multi Media March 2009 - July 2012
GE Capital 2006 - 2008
Le SuperClub Vidéotron 2004 - 2008
Open Text 2002 - 2004
Cellit Technologies 2000 - 2002
Siebel Systems Canada 1999 - 2000
Baan 1997 - 1999
Skills
Solution Selling, Enterprise Software, SaaS, Cloud Computing, Business Development, E-commerce, SharePoint, Business Strategy, Negotiation, Leadership, Management, Sales Operations, Program Management, Selling, CRM, ERP, New Business Development, Product Marketing, Team Leadership, Strategic Planning, Direct Sales, Marketing Strategy, Sales, Account Management, B2B
Education
Concordia University
Bachlor of Science, Applied Mathematics
Aspect Software January 2013 - June 2014
Unify Square Inc. June 2011 - December 2011
UniVistaar Solutions LLC January 2010 - May 2011
Aspect Software August 2005 - November 2009
Concerto Software January 2002 - July 2005
Cellit Technologies January 1995 - December 2001
Intersoft Corporation July 1992 - November 1994
Digital Equipment Corporation October 1990 - July 1992
Skills
Team Building, Integration, System Architecture, Unified Communications, Project Management, Strategic Planning, Offshoring, Enterprise Software, SaaS, Cloud Computing, Product Management, VoIP, Telecommunications, Professional Services, Software Development, Agile Methodologies, Business Intelligence, Pentaho, Executive Management, Strategy, Disaster Recovery, Strategic Partnerships, Web Services, CRM, Leadership, Go-to-market Strategy, Mobile Applications, Mergers & Acquisitions, CTI, SIP, Program Management, IVR, Solution Architecture, Software Engineering, Cross-functional Team..., Business Process, Start-ups, IP, Outsourcing, Management, Contact Centers, Virtualization, Solution Selling, Distributed Systems, Data Center, Telephony, Software Project..., Vendor Management, Product Development, Enterprise Architecture
Education
Florida Atlantic University 1995 — 1996
M.S
University of Mysore 1982 — 1986
B.S
Ultimate Software October 2007 - Present
Worden Brothers, Inc March 2007 - October 2007
Sheridan Healthcorp December 2005 - March 2007
OmniComm Systems June 2003 - December 2005
OmniComm Systems July 2001 - June 2003
Onvia January 2001 - July 2001
Cellit Technologies September 2000 - January 2001
TEE-LOK October 1997 - September 2000
Newport News Shipbuilding July 1997 - October 1997
United States Air Force September 1992 - July 1997
Skills
C#, C++, Microsoft SQL Server, JavaScript, Visual Basic, .NET, ASP.NET, Software Development, Web Applications, T-SQL, Agile Methodologies, Software Engineering, ASP, Web Development, MVC, jQuery
Education
Air Education and Training Command 1996 — 1996
Ground Control Processing VII Maintenance Training Course
Air Education and Training Command 1996 — 1996
Avionics Workcenter Advanced Management Course
Raytheon E-Systems 1996 — 1996
Deployable Ground Intercept Facility 2 Hardware Maintenance Course
Christopher Newport University 1992 — 1996
BS, Computer Science
Air Education and Training Command 1993 — 1993
Technical Training Instructor, Technical Training Instructor Course
Raytheon E-Systems 1993 — 1993
Deployable Ground Intercept Facility O & I Level Maintenance Course
Air Training Command 1992 — 1992
Air Force Intelligence Command Total Quality Management Course
University of Maryland European Division 1989 — 1990
General Studies
Air Education and Training Command 1989 — 1989
On the Job Trainer/Supervisor Course
Air Education and Training Command 1989 — 1989
Non Commissioned Officer Preparatory Course