Cellular Advantage
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Cellular Advantage Employees
Carmax March 2015 - Present
Wireless Universe - T-Mobile November 2011 - March 2015
TIO Networks Corp April 2011 - November 2011
Cricket Communications December 2008 - March 2011
Westec August 2006 - August 2008
Cellular Advantage August 2004 - August 2006
Alvarez Law Office May 2002 - August 2004
Skills
Account Management, Leadership, Sales Management, Management, Training, Sales, Sales Operations, Budgets, Customer Service, Time Management, Advertising, Team Building, Marketing, Customer Satisfaction, Direct Sales, Customer Retention, B2B, Cold Calling, Retail, Sales Process, Telecommunications
Education
Des Moines Area Community College
Criminal Justice
The KR Group, Inc. July 2014 - Present
The KR Group, Inc. January 2011 - Present
Mervenne Beverage May 2009 - April 2011
Cellular Advantage October 2007 - August 2009
City of Holland 2008 - 2009
Skills
Customer Service, ConnectWise, ITIL Certified, Cisco Technologies, VMware, Liebert, EMC2, Data Analysis, Unified Communications, Windows 7, Sales Operations, Sales, Business Strategy, Active Directory, XP, Microsoft Technologies, Project Management, Data Center
Education
Grand Valley State University 2009 — 2012
Bachelors, Operations Management
Larry Roesch Volkswagen, Bill Jacobs Volkswagen & Bob Rohrman Ford November 2011 - Present
Grand Mitsubishi January 2011 - October 2011
Cellular Advantage July 2009 - December 2010
Wireless Retail Sales August 2000 - June 2009
Education
College of DuPage 1998 — 2000
: Marketing, Merchandising, Consumer education, Business education, speech and Basic computer skills
American Airlines February 2013 - Present
Thomas Edison Inn October 2007 - September 2012
Cellular Advantage November 2009 - May 2012
Skills
70 wpm, Customer Satisfaction, Microsoft Office, Microsoft Excel, Great Motivator, Teamwork, Selling Products or..., Multitasking Skills, Customer Service, Computer Hardware
Education
China Foreign Affairs University 2012 — 2012
Chinese Language and Culture
Oakland University 2008 — 2012
B.A., International Studies and International Relations, with a Minor in Chinese Language and Civilization
Macomb Community College 2007 — 2008
Associate's degree, Legal Assistant/Paralegal
Macomb Community College 2003 — 2005
Associate's degree, General
DeVry Education Group December 2013 - Present
DeVry Education Group June 2012 - December 2013
Midwest Cellular January 2012 - May 2012
Cellular Advantage May 2010 - December 2011
Skills
Customer Service, Retail Sales Experience, Microsoft Office, Human Resources, Customer Satisfaction, Benefits Administration, Microsoft Excel, Access, Customer Retention, Sales, Outlook, HRIS, New Hire Orientations, ADP Payroll, ADP ReportSmith, Data Entry, Data Analysis, Employee Relations, Payroll, Performance Management, FMLA
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (MBA), Human Resources Management and Services
DeVry University-Illinois 2009 — 2012
Bachelor of Science in Business Adminstration, Human Resources Management and Services
Sammy's Woodfired Pizza June 2013 - Present
Mama's Hawaiian Bar-B-Cue December 2010 - June 2013
Applebee's August 2007 - July 2011
Cellular Advantage May 2003 - November 2005
Skills
Training, Management, Servers, Restaurants, Restaurant Management, Food Service, Franchising, Customer Service, Food, Menu Development, Food & Beverage, Event Planning, Social Media, Catering, Hospitality, Franchise Consulting
Education
University of Arizona 2007 — 2011
Bachelor of Arts (BA), Political Science and Government
MadCap Software, Inc. August 2015 - Present
4G Wireless - Verizon Wireless March 2015 - August 2015
Solar City December 2014 - January 2015
Sunroad Automotive September 2014 - November 2014
Sprint October 2013 - September 2014
Acura of Johnston September 2012 - September 2013
U.S. Cellular May 2008 - August 2012
AT&T Mobility March 2004 - December 2007
Cellular Advantage March 2003 - March 2004
U.S. Cellular April 2000 - March 2003
Skills
Servant Leadership, Creative Problem Solving, Social Networking, Wireless, Retail, Sales Operations, Sales Management, Retail Management, Consultative Selling, Team Leadership, Coaching, Customer Service, Hiring, Team Building, Leadership Development, Customer Relations, Account Management, Sales Process, Customer Satisfaction, Competitive Analysis, Inventory Management, Customer Retention, Selling, Cold Calling, Problem Solving, Social Media, Merchandising, Customer Experience, B2B, Cellular Communications, Cross-functional Team..., Direct Sales, Management, Retail Sales, Sales
Education
Southern New Hampshire University 2015 — 2017
BS Information Technology-Software Development
Des Moines Area Community College 2010 — 2012
Liberal Arts AA, General Studies
Commonwealth Hotels July 2014 - Present
Cellular Advantage November 2013 - July 2014
21c Museum Hotels August 2012 - October 2013
Musselman Hotels September 2011 - August 2012
Columbia Sussex November 2006 - September 2011
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Front Office, Event Management, Hospitality, Food & Beverage, Management, Banquets, Resorts, Sales, Yield Management, Process Scheduler, Meeting Planning
Education
Jefferson Community College 2003 — 2007
Business Management
Microsoft 2014 - Present
Jewelry Repair Enterprises Inc DBA Fast Fix Jewelry and Watch Repairs November 2013 - April 2014
Sprint Nextel November 2011 - November 2013
Cellular Advantage August 2010 - August 2011
NCO Group June 2008 - May 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, Sales, Sales Management, Public Speaking, Social Media, Coaching, Call Centers, Customer Satisfaction, Management, Process Scheduler, Retail, Account Management, Inventory Management, Team Leadership, Leadership, Training
Education
Southwest Baptist University 2000 — 2001
Commercial and Advertising Art
Lockwood High School 1996 — 2000
High School Diploma
Home Depot June 2014 - Present
Best Buy July 2012 - April 2014
Best Buy June 2011 - July 2012
Cellular Advantage April 2009 - June 2011
RadioShack July 2005 - February 2009
RadioShack July 2001 - February 2009
Murasaki August 1998 - June 2001
Skills
Merchandising, Retail, Store Management, Loss Prevention, Inventory Management, Sales Management, Visual Merchandising, Multi-Unit Management, Sales Operations, Multi-unit, Store Operations, Profit, Customer Service, Sales, Big Box, Inventory Control, Leadership, Training, Purchasing, Hiring, Time Management, Selling, Income Statement, Shrinkage, Recruiting, P&L Management, Cold Calling, Mobile Devices, Process Scheduler, Forecasting, Team Leadership, Operations Management, Sales Process, People Development, Coaching, Performance Management, Customer Experience, Team Building, Human Resources, Retail Sales, P&L, Account Management, Employee Training, Driving Results, Direct Sales, Business Planning, Management, Customer Satisfaction, Customer Retention
Education
Michigan State University 1996 — 2001
Business Management
HSBC January 2014 - Present
Citibank August 2006 - December 2012
AT&T March 2003 - August 2006
Cellular Advantage May 2002 - March 2003
Skills
Sales, CRM, Business Development, Customer Service, Account Management, Relationship Management, Risk Management, Training, Coaching, Time Management, Teamwork, Retail, Leadership, Analysis, Financial Analysis, Cross Selling, Consumer Lending, Call Centers, Credit Risk, Financial Services
Education
Evergreen Valley College
Silver Creek High School
High School Diploma
Leafguard Chicago March 2015 - Present
Chicago Special Events Company November 2013 - Present
AT&T Mobility October 2006 - March 2015
Best Buy 2004 - 2006
Cellular Advantage 2000 - 2004
Skills
Sales, Management, Sales Operations, Customer Service, Customer Satisfaction, Customer Retention, CRM, Account Management, Customer Experience, Direct Sales, Event Management, Telecommunications
Education
Northeastern Illinois University 2006 — 2012
Bachelor's degree, Interdisciplinary Studies
Morton College 2003 — 2005
Columbia College Chicago 2000 — 2003
Architectural Acoustics
Last Call Entertainment November 2004 - November 2014
Apollo Stratmar March 2009 - October 2012
U.S. Census Bureau -- Census Coverage Management April 2010 - August 2010
Cellular Advantage June 2008 - March 2009
Skills
Team Leadership, Sales, Sales Presentations, Sales Operations, Customer Service, Customer-focused Service, Supervising, Entertainment Industry, Entertainment Management, Mobile Entertainment, Merchandising, Project Planning, Project Management, Event Management, Event Planning, Event Producing, Coordinating Events, Close Attention to..., Crew Supervision, Crew Scheduling, Managing Crews, Hiring Crew, Entertainment, Social Networking, Talent Booking, Music Industry, Tour Management, Music, Radio Promotions, A&R, Live Events, Concerts, Social Media, Leadership
Education
University of Nebraska-Lincoln 1995 — 2000
Bachelor of Science (B.S.), Criminal Justice
Lincoln Southeast High School 1992 — 1995
High School Diploma, General Studies
Charlotte Russe October 2014 - Present
American Eagle Outfitters August 2013 - Present
American Eagle Outfitters August 2013 - Present
The Renaissance Savory Hotel January 2013 - August 2013
Cellular Advantage May 2012 - January 2013
Skills
Customer Service, Teamwork, Social Media, Time Management, Team Leadership, Social Networking, Marketing, Sales, Social Media Marketing
Education
Des Moines Area Community College 2012 — 2014
Liberal Arts and Sciences/Liberal Studies
Pulte Group, Inc. August 2014 - Present
Dominion Homes September 2002 - August 2014
Cellular Advantage September 1994 - September 2002
Skills
Selling, New Home Sales, Real Estate, First Time Home Buyers, Sales, Marketing
Education
Indiana University-Southeast 1990 — 1995
Associates, Business Management
Informed Solutions Realty February 2012 - Present
Monroe County Republican Party December 2014 - Present
Convention of States Project February 2014 - Present
Monroe County, MI November 2010 - Present
Monroe County Republican Party January 2010 - December 2012
AT&T April 2010 - February 2012
Cellular Advantage October 2004 - September 2009
Skills
Wireless, Customer Service, Customer Experience, Sales Management, Account Management, Public Speaking, Public Relations, Sales, Direct Sales, Social Media Marketing, Consulting, Politics, Political Campaigns, Political Communication, Campaign Strategies, Online Advertising, Real Estate, Commercial Real Estate, Real Estate Development, Team Leadership, Leadership Development, Strategic Leadership, Project Management, Event Planning, Accounting, Broker Price Opinion, Social Networking, Mobile Devices, Valuation, Sales Operations, Budgets, Social Media, Small Business
Education
Monroe County Community College 1999 — 2001
Business Administration and Management, General
Monroe County Community College 1999 — 2001
U Sing Em' Ent. January 1996 - Present
Windy City Wireless LLC October 2009 - May 2012
Alpha Wireless Inc. August 2006 - May 2009
Cellular Advantage October 1994 - July 2006
Skills
Retail, Team Building, Inventory Management, Sales, Budgets, Sales Operations, Sales Management
Education
Triton College
Business and Management
Cellular Advantage January 2012 - Present
B.A. Talarico July 2001 - Present
Skills
Patience, Success Driven, Fast Learner, Goal Oriented, Marketing Strategy, Customer Service, Marketing, Public Relations, Social Media Marketing, Marketing Communications, Social Media, Advertising, Leadership, Social Networking
Education
Dmacc 2005 — 2007
Iowa State University 2004 — 2005
CDW April 2012 - Present
Cellular Advantage October 1996 - January 2012
Education
Columbia College Chicago 1996 — 1998
Morton College
Scotts Hill Baptist February 2015 - Present
BNSF Logistics November 2014 - Present
Special Service Freight Company October 2013 - November 2014
Riley's Creek Baptist Church September 2011 - September 2013
Cellular Advantage January 2008 - September 2011
Skills
Operations Management, Logistics, Transportation, Customer Service, Inventory Management, Management, Microsoft Office, Strategic Planning, Project Management, Microsoft Excel, Freight, LTL, Leadership, Truckload, Sales, Transportation..., Shipping
Education
The Southern Baptist Theological Seminary 2005 — 2011
Master of Divinity (M.Div.), Biblical Counseling
University of North Carolina at Wilmington 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Wireless Guru Consulting October 2013 - Present
TeleSpeak Inc./Contact Centers of America August 2011 - October 2013
PC Management/Keystone Wireless March 2008 - August 2012
Centurytel August 2004 - March 2008
Cellular Advantage 2003 - 2004
McLeodUSA 2002 - 2003
xspedius 1999 - 2002
Xspedius Communications 1999 - 2002
NTS Communications 1996 - 1999
Skills
Wireless, Mobile Devices, Telecommunications, Integration, Channel, Fixed Mobile Convergence, Convergence, Sales Management, Marketing Strategy, Product/service..., Product Management, Consumer Product..., Strategy Development, Project Management, Growing Revenue, Contract Negotiation, Product Launch, Start-up Consulting, VoIP, Budgets, E-commerce, Market Development, Security, Building Relationships, Business Analysis, Strategic Leadership, Positioning, Strategic Planning, Mobile Applications, Voice & Data Convergence, Coaching, Thought Leadership, Global Business..., Mergers, Market Planning, LTE, Multi-channel Marketing, CDMA, Income Statement, Business Alliances, Strategy, Start-ups, Business Development, Strategic Partnerships, Management, Sales, New Business Development, Product Marketing, Direct Sales, Account Management
Education
Texas A&M University-Commerce 1983 — 1987
Bachelor of Science (BS), Kinesiology and Exercise Science
Texas A&M University-Commerce 1981 — 1986
Bachelor of Science (BS), Kinesiology and Exercise Science
Cooper Highschool
Toyota of Naperville May 2012 - Present
Oakbrook Toyota February 2012 - May 2012
Packey Webb Ford September 2010 - February 2011
Cellular Advantage 2009 - 2009
Skills
Business Development, Sales, Exceeding Quotas, Driven By Results, Sales Commission, Automotive Sales..., Identifying Sales..., Listening to customers, Identifying Client Needs, Customer-facing, Customer Satisfaction, Maintaining Strong..., Referrals, Committed to..., Phone Etiquette, Cold Calling Experience, Call Flow, Call Logging, Appointment Scheduling, Computer-savvy, Internet Leads, Typing, Microsoft Excel, Microsoft Word, Outlook, Product Knowledge, Identifying Process..., Motivated self-starter, Learning Quickly, Social Networking, Parenting, Enjoy Challenges, Organization, Competitive, Energetic Leader
Education
Regency Beauty Institute-Aurora 2012 — 2012
Cosmetology, Barber/Styling, and Nail Instructor
Mother McAuley High School 2004 — 2008
PolyScience May 2012 - Present
Cellular Advantage June 2006 - May 2012
cors February 2006 - June 2006
Skills
Sales Management, Sales, Customer Service, Training, Advertising, Invoicing, Data Entry, Customer Satisfaction, Direct Sales, Customer Experience, Microsoft Word, Sales Process, Inventory Management, Solution Selling, Networking, Troubleshooting, Cold Calling, Customer Retention, Marketing, Sales Presentations
Education
Elmhurst College 2007 — 2011
Bachelor of Science (BS), Marketing
College of DuPage 2002 — 2004
Associate of Arts (AA), Advertising
Samsung June 2013 - Present
Radio shack (Target Mobile) March 2012 - June 2013
The Retail Outsource 2011 - 2012
Cellular Advantage February 2008 - January 2010
Wireless Advocates April 2005 - November 2007
Education
College of DuPage 2003 — 2005
Acro Service Corp December 2010 - Present
General Motors 2010 - 2013
MSX International April 2000 - November 2008
Troy Design and Manufacturing March 1994 - April 2000
Cellular Advantage November 1989 - March 1994
Handy and Harman Automotive, Inc. February 1989 - November 1989
Acro Service Corp October 1985 - February 1989
Modern Engineering May 1985 - October 1985
Skills
Unigraphics, Engineering, GD&T, Testing, Teamcenter, Manufacturing..., Cross-functional Team..., Product Development, Vehicles, Automotive, Manufacturing, Product Design, APQP, Continuous Improvement, DFMEA, FMEA, PPAP, Geometric Dimensioning
Education
University of Michigan-Flint 1979 — 1984
B.S. Engineering Science, Mechanical Engineering, Physics, Mathematics
Sears Holdings Corporation October 2013 - June 2014
Cellular Advantage 1999 - 2012
Skills
Telecommunications, Customer Experience, Customer Satisfaction, Customer Retention, Networking, Troubleshooting, Customer Service, Sales, Sales Operations, Team Leadership, Purchasing, Inventory Management, Inventory Analysis, Loss Prevention, Distribution Center..., Development Of Employees, Direct Sales, Business Strategy, Management, Merchandising, Operations Management, Inventory Control, Retail
Education
College of DuPage 1992 — 1994
Thomson Reuters September 2015 - Present
Actavis/ Forest Pharmaceuticals April 2013 - June 2015
AT&T April 2012 - April 2013
AT&T Mobility October 2009 - April 2012
Cellular Advantage August 2007 - September 2009
Skills
Sales, Telecommunications, Customer Service, Outlook, Customer Satisfaction, Direct Sales, Sales Process, Account Management, Sales Management, Sales Operations, Customer Experience, Microsoft Office, Strategic Planning, Retail, Customer Retention, Business Development, B2B, Training, Selling, Leadership
Education
Tiffin University 2011 — 2013
Master of Business Administration (MBA), Finance, General
University of Toledo 2008 — 2011
Bachelors of Science, Paralegal Studies
Chase April 2012 - Present
Cellular Advantage June 2007 - Present
Skills
Customer Service, Customer Satisfaction, Sales Management, Account Management, New Business Development, Retail, Telecommunications, Direct Sales, Sales Operations, Negotiation
Education
Northeastern Illinois University 2007 — 2011
Bachelor's, Mathematics, Economics
Art Moran Buick GMC September 2014 - Present
AT&T Mobility June 2011 - August 2014
Cellular Advantage September 2009 - May 2011
RadioShack August 2001 - September 2009
Skills
Coaching for Excellence, Customer Experience, Exceeding Expectations, Multi Tasking, Organizational..., Retail Sales, Cellular Communications, Quotas, Wireless, Customer Satisfaction, Direct Sales, Employee Training, Team Leadership, Cold Calling, Telephone Skills, Training, Leadership, Time Management, Mobile Technology, Sales Process, Sales Operations, Solution Selling, 4G, Mobile Devices, Accountability, VoIP, Customer Engagement, Data Entry, Customer Support, Sales Presentations, People Skills, Mobile Communications, Teamwork, Critical Thinking, Hiring, Phone Etiquette, Conflict Resolution, Networking, Unified Communications, Broadband, Telecommunications, T1, Building Relationships, Customer Retention
Education
University of Phoenix 2007 — 2008
Bachelor of Science Management
Eastern Michigan University 1990 — 1993
Environmental Studies
Smithfield Foods March 2014 - Present
Farmland Foods July 2013 - March 2014
Farmland Foods January 2011 - July 2013
Farmland Foods October 2008 - January 2011
Wells Fargo May 2007 - October 2008
Cellular Advantage July 2004 - May 2007
Skills
Forecasting, Sales Operations, Sales, Inventory Management, Product Development, Pricing, Market Planning, New Business Development, Retail, Account Management, Merchandising, Microsoft Office, PowerPoint, SAP, IRI
Education
Grand View College 2003 — 2007
Bachelor of Business Administration (BBA), Major
Grand View College 2003 — 2007
Knoxville High School
Navistar Inc March 2015 - Present
Navistar Inc September 2013 - March 2015
Lakeside International Trucks June 2011 - September 2013
Cellular Advantage September 2010 - April 2011
Terminix August 2009 - April 2010
Skills
Sales, Account Management, Public Speaking, Customer Service, Microsoft Excel, Customer Satisfaction, Microsoft Office, Marketing Communications, Outside Sales, Objection Handling, CRM, New Business Development, Profit, Inventory Management, Purchasing, Parts, Closing Deals, Trucking, Inventory Control, Outlook, Coaching, Time Management, Data Entry, DAX, Deal Closure, Operations Management, Pricing, Team Building, Automotive, Vehicles, Forecasting, Automotive Aftermarket, Sales Management, Negotiation, Transportation, Sales Operations
Education
Thiel College 2005 — 2009
BA, Business Administration
Naperville North High School 2000 — 2005
High School Diploma
V-Soft Consulting Group, Inc. May 2014 - Present
Horseshoe Casino December 2012 - November 2014
Cellular Advantage November 2011 - January 2013
CELLULAR SALES OF KNOXVILLE October 2009 - November 2011
Atherton & Associates, PLLC November 2008 - June 2009
Insight Communications April 2005 - February 2008
Charter Communications January 2000 - January 2002
PEGASUS SATELLITE TELEVISION January 1998 - January 2000
Skills
Strategic Planning, Sales, B2B, Leadership, Sales Operations, Marketing, Management, Team Building, Marketing Strategy, Cold Calling, Training, Recruiting, Customer Service, Interviews, Applicant Tracking..., Hiring, Team Leadership, Networking, Account Management, Talent Acquisition, Technical Recruiting, Screening, Sourcing
Education
Sullivan University 1999 — 2005
BS, BS in Marketing and a BS in Business Management
Microsoft November 2013 - Present
Mosaic Sales Solutions July 2013 - October 2013
Mosaic Sales Solutions September 2012 - July 2013
Midwest Cellular January 2012 - September 2012
Cellular Advantage August 2011 - January 2012
Midwest Cellular May 2008 - June 2011
American Eagle Outfitters May 2006 - January 2011
Skills
Training, Employee Training, Windows Phone, Surface, Samsung, Microsoft Technologies, Microsoft Office, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Merchandising, Planograms, Customer Service, Customer Support, Account Management, Inventory Management, Microsoft Word, Direct Sales, Retail, Visual Merchandising, Customer Satisfaction, Customer Retention, Leadership, Marketing, Inventory Control, Store Management, Team Building, Profit, Team Leadership, Management, Selling, Time Management, New Business Development, Cold Calling, Customer Experience, Forecasting, Social Media, Social Networking, Marketing Strategy, Product Marketing, Microsoft Excel, CRM, Solution Selling, Event Planning, Social Media Marketing, Coaching, PowerPoint, Administration
Education
DeVry University 2012 — 2015
Technical Management with a focus in Sales and Marketing
Richland Community College 2006 — 2011
Associate of Arts (AA), General Studies
Weeks & Leo Co., Inc. November 2009 - Present
Cellular Advantage March 2006 - October 2009
Skills
Marketing Communications, Integrated Marketing, Integrated Marketing..., Grahpic Design, Freelance Graphics, Sales&Marketing, Advertising, Illustrator, Photoshop, Logo Design, Product Design, Label Design, Concept Development, Concept Design, Private Label, B2B Marketing, B2B, Digital Printing, Offset Printing, Acrylic Painting, Oil Painting, Scenic Painting, Drawing, Perspective Drawings, Customer Service
Education
Simpson College 2011 — 2013
Integrated Marketing Communications
Verizon Wireless December 2014 - Present
Verizon Wireless July 2012 - Present
Cellular Advantage November 2010 - June 2012
RadioShack October 2007 - November 2010
Skills
Customer Service, Customer Satisfaction, Time Management, Scheduling, Teamwork, Microsoft Office, Public Speaking, Sales, Management, Training, Sales Operations, PowerPoint, Leadership, Team Building, Interviewing Skills
Education
Northern Illinois University 2006 — 2011
Bachelor of Arts (B.A.), Organizational and Corporate Communications
Bosch March 2015 - Present
Red Cocoa II May 2014 - March 2015
University of Nebraska–Lincoln January 2014 - May 2014
Cellular Advantage July 2010 - May 2014
Skills
Linux System..., System Administration, C, C++, Java, Swift, PHP, SQL, Programming Languages, JavaScript, Telecommunications, Wireless, Direct Sales, Customer Retention, Customer Satisfaction, Sales Operations, Customer Experience, Sales, Sales Process, Networking, Sales Management, Account Management
Education
University of Nebraska-Lincoln 2012 — 2015
B.S, Computer Science
Northeast Community College 2009 — 2012
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
SGA Youth & Family Services September 2014 - Present
Delta Sonic November 2008 - September 2014
Edwin G Foreman High School August 2013 - June 2014
Cellular Advantage July 2006 - November 2008
Skills
Group Therapy, Mental Health, Program Development
Education
National Louis University 2011 — 2014
Master's degree, Counselor Education/School Counseling and Guidance Services, 3.89/4.0
National Louis University 2009 — 2010
Bachelor of Applied Science (BASc), Behavioral Sciences
Skagit Transit March 2015 - Present
Skagit Transit May 2013 - April 2015
Sound Advice & Video, LLC January 2012 - March 2013
Skagit Transit November 2009 - October 2011
Cellular Advantage January 2006 - June 2009
Education
City University of Seattle 2014 — 2016
Information Technology
Michigan State University 2001 — 2003
Computer Science
Northshore High School 1998 — 2001
HS Diploma, 3.93
Konica Minolta Business Solutions January 2007 - Present
U.S. Cellular February 2005 - February 2006
2006Verizon Wireless August 2002 - February 2005
Wayne Moy Chop January 1994 - January 2002
Cellular Advantage January 2000 - January 2001
Skills
Troubleshooting, Customer Satisfaction, Customer Service, Inventory Management, Leadership, Management, Time Management, Telephone Skills, Retail, Document Imaging, Scanners, Fax, Printers, Photocopier, Technical Support, Sales Operations, Team Leadership, Account Management, Customer Relations, Customer Retention, Sales
Education
University of Illinois at Chicago 1995 — 2000
Bachelor's Degree, Information and Decision Sciences
School District 162 August 2014 - Present
Will County District 92 Schools September 2012 - December 2014
Midwest Cellular January 2012 - August 2012
Cellular Advantage January 2005 - January 2012
RadioShack October 1998 - June 2005
Skills
Teaching, Creativity, Excitement, Microsoft Excel, Time Management, Customer Satisfaction, Customer Service, Retail, Sales, Training
Education
Governors State University 2012 — 2014
Master of Education (M.Ed.), Mathematics
University of Phoenix 2007 — 2008
MBA, Business Administration, 3.87
University of Phoenix 2005 — 2007
Bachelors, Business
Vander Haag's Inc. September 2006 - November 2013
The Peak Agency January 2005 - December 2006
Cellular Advantage July 1999 - December 2004
Skills
Inventory Management, Account Management, Purchasing, Sales, Training, Sales Management, Customer Satisfaction, Sales Operations, Public Speaking, Team Building, Customer Service, New Business Development, Strategic Planning, Management, Marketing, Negotiation, Contract Negotiation, Leadership, Event Planning, Sales Process
Education
Des Moines Area Community College 1994 — 1996
Business Administration and Management, General
Pella Christian High
High School Diploma
Toyota of Des Moines 2006 - Present
Cellular Advantage 1997 - 2006
Education
Drake University 1997 — 2000
Bachelor's, Information Systems
United States Postal Service August 2014 - Present
The Dow Chemical Company August 2012 - April 2014
The Dow Chemical Company January 2010 - August 2012
Cellular Advantage May 2008 - January 2010
Skills
Front Office, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Micros, Hospitality, OnQ, Rooms Division, Food & Beverage, Pre-opening, Banquets, Property Management..., Opera, Hotel Booking, Yield Management, Restaurants, Catering, SAP, SAP R/3, Web Applications, Web Design, Microsoft Office, Social Media, Process Improvement, Lean Projects, Customer Service, Sales, Customer Retention, Customer Experience, Human Resources, Benefits Administration, Performance Management, Team Leadership, Marketing, Auditing, Compensation, Sales Management, High Energy Level, Brand Leverage, Radio Advertising, Radio Promotions, Call Centers, Open Enrollment
Education
Delta College 2014 — 2016
Bachelor of Business Administration (B.B.A.)
Ferris State University 1993 — 1995
Associate's degree, Business Administration, Management and Operations
PayPal September 2013 - Present
Verizon Wireless January 2006 - June 2013
Cellular Advantage May 2003 - January 2006
Skills
Sales, Account Management, Technology, Customer Experience..., Negotiation, Building Relationships
Education
Iowa Western Community College 2001 — 2003
Associate's degree, Agricultural Business and Management
Prime Wireless April 2013 - Present
Cellular Advantage April 2008 - April 2012
The Raven Cafe July 2006 - May 2008
Skills
Telecommunications, Team Building, Teaching, Troubleshooting, Business Strategy, Customer Relations, Customer Service, Application of Cellular..., Mobile Solutions, Mobile Devices, Mobile Marketing, Mobile Software
Education
University of Phoenix 2009 — 2010
Business and Communications
Port Huron Northern 2004 — 2007
ACCENT Marketing August 2007 - Present
Sprint July 2005 - July 2007
Cellular Advantage November 1998 - July 2005
Skills
Account Management, Customer Experience, Marketing, Telemarketing, Sales Management, Email Marketing, Advertising, Direct Sales, Social Media Marketing, Direct Marketing, Social Media, Team Building, Marketing Strategy, Salesforce.com
Education
University of Louisville
Business Administration and Management, General
Moorehead Communications Inc December 2014 - Present
Brandolino's Encore Music 2007 - December 2012
Sprint by Wireless Lifestyle August 2012 - October 2012
Midwest Cellular, Inc. January 2012 - June 2012
Cellular Advantage November 2010 - January 2012
Skills
Music, Music Education, Music Theory, Sales, Sales Management, Cellular Communications, Android, Windows Phone, iPhone Application..., Trumpet, People Skills, Organization, Teamwork, Team Management, Team Leadership, Mobile Devices, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Management, Retail Sales, Sales Operations, Telecommunications, Time Management
Education
Minooka Community High School 1995 — 1999
Diploma, General
Joliet Junior College
Music Performance, General
Cellular Advantage March 2012 - Present
Skills
Customer Retention, Direct Sales, Sales Operations, Telecommunications, Wireless
Education
Des Moines Area Community College 2011 — 2014
Associate's Degree, Business Administration Applied Science
Valley High School - West Des Moines, Iowa 1987 — 1991
Vertex Wireless LLC. CEOCellular Advantage1993 - 2012
Cellular Advantage 1993 - 2012
Education
University of Illinois at Chicago 1979 — 1983
Bachelor's Degree, Business Administration and Management, General