CenturyLink Company

Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
CenturyLink October 2014 - Present
Joyco MultiMedia January 2012 - January 2014
Xpo Press Inc. May 2011 - January 2012
Barclay College January 2007 - May 2011
Skills
Music, Drums, Acoustic Guitar, Piano, Computer Maintenance, Athletes, Video Production, Camera Operating
Education
Barclay College 2007 — 2011
Bachelors of Science, Music Ministry Major
CenturyLink December 2013 - Present
Taproom Pub and Grub August 2010 - June 2013
Cygnus Concepts 2013 - 2013
Nebraska Book Company January 2009 - August 2010
Nebraska Book Company January 2008 - June 2009
Vizza Wash Inc January 2007 - January 2008
Skills
Customer Service, Management, Sales, Social Networking, Sales Management, Retail, Event Planning, Facebook, Time Management, Public Relations, SPSS, VoIP, Microsoft Office, Microsoft Excel, PowerPoint, Inventory Management, Microsoft Word, Social Media, Outlook, MPLS, CRM, Managed Services, Data Storage..., Ethernet, Metro Ethernet, Leadership, Salesforce.com, Networking, Marketing, Direct Sales, Teamwork, Social Media Marketing, Cold Calling, Team Building, Contract Negotiation, Selling, Strategic Planning, Team Leadership
Education
Texas State University-San Marcos 2009 — 2013
Bachelor of Science (BS) with a Minor in Business Administration, Political Science and Government
College of Southern Nevada 2007 — 2009
Business Administration and Management, General
Abilene Christian University 2006 — 2007
Business Administration and Management, General
Sumitomo Electric Lightwave April 2008 - Present
CenturyLink August 2005 - March 2008
Kayser-Roth Corporation April 1993 - August 2005
Skills
Fiber Optics, Telecommunications, Optical Fiber, Product Management, Testing, Data Center, Product Development, Integration
Education
American InterContinental University 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Computer Technology/Computer Systems Technology, 4.0 Graduated Summa Cum Laude
Alamance Community College 1981 — 1983
Associate of Arts and Sciences (A.A.S.), Computer Programming
CSC August 2015 - Present
CenturyLink September 2013 - August 2015
CSC April 2011 - September 2013
CSC February 2006 - April 2011
Lockheed Martin September 2004 - February 2006
Computer Sciences Corporation November 2000 - September 2004
Skills
System Architecture, Cloud Computing, Application Development, .NET, Integration, Network Management..., SOA, Solaris, SQL Server, Oracle, VDI, Microsoft SQL Server, Network Administration, VMware, Software Development, Enterprise Architecture, Requirements Analysis, ITIL, Virtualization, Solution Architecture, Data Center, TCP/IP, Linux, Network Management..., Testing, Enterprise Software, Databases, Architecture, System Deployment, ASP.NET, Networking, Citrix, Disaster Recovery, IT Service Management, IT Management, C#, IT Strategy, SDLC, Information Technology, Network Security, IT Operations, Program Management, Software Engineering, High Availability, Architectures
Education
American InterContinental University
Master of Science (MS), Information Technology
Virginia Polytechnic Institute and State University
BS, Math
CenturyLink July 2015 - Present
7-Eleven November 2014 - Present
Wizard Language School of Salt Lake October 2014 - December 2014
Prosegur March 2013 - August 2014
Cinte June 2012 - October 2012
A. Socabo – Luciano Alves & Companhia LDA April 2010 - March 2011
Faculdade de Natal November 2006 - August 2007
Indústria e comércio de Café Santa Clara LDA January 2005 - October 2006
Faculdade de Natal 2004 - 2005
Skills
Microsoft Office, Customer Service, Windows Server, Active Directory, Microsoft Outlook, Data Center, Troubleshoots, Cisco Technologies, DNS, English, Marketing, Management
Education
Columbia College 2015 — 2019
Bachelor of Science (BS), Computer Information Systems
University of Minho Page 2011 — 2016
PhD, Business administration (Marketing)
Academy Network Cisco 2010 — 2011
CCNA, IT
University of Minho 2008 — 2011
MSc, Marketing and Strategy management
College of Natal - FAL (Brazil) 2003 — 2007
BSc, Computer management - IT
CenturyLink April 2008 - Present
Mediacom Communications November 2006 - April 2007
Shaw Communications May 2003 - November 2006
Skills
Telecommunications, VoIP, Wireless, IP, Troubleshooting, Networking, Ethernet, Telephony, Call Centers, Network Design, Team Leadership, Customer Service, Customer Satisfaction, Routers, Fiber Optics, Broadband, Account Management, Leadership, MPLS, TCP/IP, WAN
Education
Confederation College 1999 — 2002
NETSCOUT July 2015 - Present
Fluke Networks November 2014 - July 2015
CenturyLink August 2013 - September 2014
Nordstrom June 2012 - August 2012
Skechers USA January 2008 - January 2012
Amazon Fresh Warehouse June 2010 - August 2010
Somerset Recreation Club January 2006 - January 2009
Newport Yacht Club May 2006 - August 2006
Skills
Leadership, Sales, Direct Sales, Management, Training, Customer Service, Time Management, Salesforce.com, Customer Satisfaction, Entrepreneurship, Merchandising, Sales Operations, Marketing, Social Networking, Solution Selling, Managed Services, Retail
Education
Washington State University 2009 — 2013
Bachelor's degree, Entrepreneurship/Entrepreneurial Studies, Senior
Newport High School 2005 — 2009
César Ritz Colleges
César Ritz Colleges
CenturyLink November 2013 - Present
CenturyLink September 2011 - November 2013
CenturyLink July 2009 - September 2011
CenturyLink February 2007 - July 2009
Skills
Telecommunications, Managed Services, MPLS, Solution Selling, Unified Communications, Account Management, Cloud Computing, Sales Management, VoIP, B2B, Wireless, Call Centers, Sales Operations, IP, Metro Ethernet, CPE, Salesforce.com, Telephony, Cold Calling, Ethernet, Network Design, Avaya, Video Conferencing, Channel Partners, Customer Retention, T1, Lead Generation, CRM, Direct Sales, Selling, SIP, SaaS, Vendor Management, WAN, PRI, Professional Services, Networking, Management, Enterprise Software, Strategic Partnerships, Sales, Product Management, Cisco Technologies, Co-location, Long Distance, Sales Process, Sales Presentations, Hosted Services, Private Line, SIP Trunking
Education
Adelphi University 1984 — 1988
Bachelor of Fine Arts (BFA), Acting
CenturyLink September 2015 - Present
Office Depot / Office Max September 2014 - Present
Cricket Communications September 2009 - December 2011
University of Central Oklahoma January 2009 - December 2009
Skills
Drilling, Offshore Drilling, Petroleum, Energy, Drill Bits, Directional Drilling, Engineering, Oil/Gas, Drilling Engineering, Energy Industry, Drilling Fluids, Project Design, Instrumentation, Wireless, Sales, GSM, Project Planning, Troubleshooting, Operations Management, Oil & Gas, CRM, Customer Service, Management, Microsoft Office, Training
Education
University of Louisiana at Lafayette 2012 — 2015
Bachelors in Science (B.Sc.), Petroleum Engineering
University of Central Oklahoma - College of Business Administration 2006 — 2009
B.B.A, Finance
Comsats Institute of Information Technology 2003 — 2005
Bachelor of Science (B.S.), Computer Engineering
University of Veterinary and Animal Sciences 2000 — 2003
Doctor of Veterinary Medicine
Comcast Business January 2014 - Present
Comcast Business 2014 - 2015
Comcast Business 2014 - 2015
Comcast Business 2014 - 2015
Okuma Nutritionals February 2012 - October 2013
CenturyLink April 2011 - January 2012
Qwest December 2009 - March 2011
Qwest May 2008 - December 2009
Qwest May 2004 - May 2008
TeleTech February 2004 - May 2004
Skills
Analysis, Process Improvement, Problem Solving, Marketing, Marketing Communications, Sales Operations, Microsoft Excel, Vendor Management, Project Management, Management, Cross-functional Team..., Telecommunications, Team Leadership, Leadership, Pricing, Product Marketing, Customer Retention, Sales Management, Strategic Partnerships, Call Centers, Business Strategy, CRM, Budgets, Strategy, Product Management, Customer Satisfaction, Retail, Go-to-market Strategy, Business Development, Competitive Analysis, Account Management, Business Analysis, Customer Service, Sales, Program Management, Training, Multi-channel Marketing, Direct Sales, B2B, Lead Generation, Solution Selling, Salesforce.com, Marketing Management, P&L Management
Education
University of Denver 2000 — 2000
Computer Science Program Certificate
Metropolitan State College of Denver 1996 — 1998
Bachelor of Science, Marketing
Adams State College 1994 — 1996
Associates of Science
High School
CenturyLink December 2014 - Present
Boecore, Inc. March 2014 - December 2014
Softworld, Inc. January 2014 - February 2014
Praescient Analytics October 2012 - October 2013
United States Air Force August 2004 - April 2013
Skills
Intelligence, Intelligence Analysis, Information Assurance, Top Secret, Counterterrorism, Military Operations, Military Experience, Palantir, Computer Proficiency, Military Training, Active Top Secret..., Google Earth, Air Force, Leadership, Computer Hardware, Computer Repair, Computer Maintenance, Computer Network..., TCP/IP, OSI Model, M3, OSINT, Wireless Networking, AutoCAD, Microsoft Office, Network Design, Data Analysis, Data Modeling, Public Speaking, Big Data Analysis, Windows System..., Unix, DoD, Military, Defense, Security Clearance
Education
University of Massachusetts Lowell 2014 — 2016
Master of Science (M.S.), Information Technology
University of Massachusetts Lowell 2012 — 2014
Bachelor of Science (BS), Information Technology, 3.8 GPA
American Public University System 2010 — 2012
Technical Certificate, Networking and LAN Technology
American Public University System 2008 — 2010
Associate of Arts (AA), General Studies
Community College of the Air Force 2006 — 2009
Associate of Science (AS), Communications Applications Technology
Online Classes
N/A, Information Technology/Computer Science, N/A
Sprint April 2015 - Present
Girls For Empowerment 2012 - Present
Centurylink December 2013 - February 2015
RadioShack June 2012 - March 2013
Ace wireless June 2010 - July 2011
Fairfield Inn & Suites by Marriott June 2008 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Hospitality Industry, Executive..., Sales, Sales Management, Customer Service, Call Centers, Customer Satisfaction, Outlook, Time Management, Customer Retention, Data Entry, Telephone Skills, Leadership, Event Planning, Nonprofits, Team Building, Public Speaking
Education
College of the Albemarle 2013 — 2015
Mitchells Hairstyling Academy-Greenville 2005 — 2005
Certification, Cosmetology and Related Personal Grooming Services
CenturyLink February 2013 - Present
Bob Marleys March 2012 - Present
Radiant Life Assembly July 2009 - February 2013
Westgate Resorts June 2007 - May 2008
Royal Plaza December 2006 - June 2007
Skills
Training, Customer Service, Event Management, Leadership, Microsoft Excel, Microsoft Office, Sales, Management, Team Building, Technical Support, Event Planning, Filing
Education
Westside Tech
Network Systems Admin
Home Health Care April 2013 - Present
CenturyLink October 2012 - Present
CenturyLink July 2000 - October 2012
Related Home Health Care Experience 1995 - September 2012
Sprint 1996 - 2000
United Telephone Company 1980 - 1996
Skills
CPR/First Aid Certified, Confidentiality..., Personal Wellness, Ability to..., Basic nursing/personal..., Time Management, Oral and Written..., Telecommunications, Project Management, Networking, Operating Systems, Technical Support, Leadership, Program Management, Vendor Management, Project Planning, Process Improvement, SDLC, Confidentiality, Data Center, Wellness, Troubleshooting, Software Documentation, Team Leadership, Testing, System Administration, Call Centers, Cross-functional Team..., Integration, Analysis, Team Building, Management, Access, Training, Security, Business Analysis
Education
Madison Adult Career Center 2012 — 2012
CNA (Certified Nurse Aide), Adult Health Nurse/Nursing, 96%
North Central State College 1973 — 1977
Computer Science
Ontario high school, Ohio
CenturyLink April 2011 - Present
Boys & Girls Clubs of Central Iowa September 2014 - Present
United Way of Central Iowa July 2014 - Present
Des Moines Downtown Chamber of Commerce January 2013 - Present
Iowa Latino Heritage Foundation January 2012 - Present
Iowa Creativity Summit May 2012 - Present
JDRF March 2012 - Present
Everybody Wins! Iowa May 2008 - June 2014
Qwest Communications June 2009 - April 2011
Qwest Communications March 2004 - June 2009
Skills
Telecommunications, Strategy, Leadership, Product Management, Program Management, Call Centers, Strategic Planning, Call Center, Sales Operations, Marketing, Management, Lead Generation, Sales, Customer Service, Customer Retention, Team Building, Selling, Networking, Training, Wireless, Go-to-market Strategy, Strategic Partnerships, Sales Process, Social Media, Sales Support, Budgets, Cloud Computing, Customer Satisfaction, Solution Selling, Business Development, Analytics, Direct Sales, B2B, Marketing Communications, Customer Experience, Cross-functional Team..., Product Marketing, Account Management, Salesforce.com, Marketing Strategy, Nonprofits, Competitive Analysis, Start-ups, Sales Management, Public Relations, Strategic Media..., Brand Development, Internal Communications, Sponsorship Activation
Education
Central College 1986 — 1990
BA, Business
Aims Community College 2000 — 2002
AS, Telephony
Comcast April 2015 - Present
Sykes May 2014 - March 2015
CenturyLink June 2013 - April 2014
Afni August 2011 - May 2013
Piercing Pagoda May 2008 - October 2010
Skills
Customer Service, Customer Satisfaction, Sales, Call Centers, Customer Experience, Training, Data Entry, Account Management, Leadership, Microsoft Office, Outlook, Customer Retention, Microsoft Excel, Time Management, Team Building, Healthcare, Employee Training, Retail, Inventory Management, Merchandising, Recruiting, Team Leadership, Critical Thinking, Teamwork, Store Management, Management, Social Networking, Hiring, Employee Relations, Interviews, Telephone Skills, Microsoft Word, Sales Management, Retail Sales, Loss Prevention, Leadership Development, Coaching, Process Scheduler, Cashiering, Phone Etiquette, Sales Operations, Staff Development, Customer Support, Internet Explorer
Education
American Public University System 2011 — 2016
Bachelor's degree, Psychology, 3.0
Florida Medical Prep 2011 — 2011
Patient Care Tech, Healthcare, 3.5
Lake County Vo-Tech 1995 — 1995
Health Service Technician, Medical, 4.0
Douglas High School 1989 — 1992
High School, Advanced Academic
CenturyLink June 2015 - Present
CenturyLink October 2006 - June 2015
Domino's Pizza 2000 - 2006
Skills
Telecommunications, VoIP, Wireless, Call Centers, Sales Operations, Sales, Customer Experience, Broadband, Internet Services, Customer Retention, Customer Satisfaction, Channel Partners, Co-location, Networking, Sales Process, Customer Service, Training, Leadership, Management, Team Building, Team Leadership, Sales Management, Direct Sales, Account Management, Vendor Management, Coaching, Managed Services, Solution Selling
Education
Ramona High School 1997 — 2001
Mathematics and Computer Science
American InterContinental University
Business Administration and Management, General
Cox Communications September 2013 - Present
CenturyLink August 2008 - September 2013
Hill International August 2007 - August 2008
Las Vegas-Clark County Library District January 2004 - August 2007
Enterasys Networks May 2001 - June 2003
Skills
Strategic Planning, Negotiation, Financial Analysis, Statistics, Team Building, Contract Management, Forecasting, Program Management, PMP, Project Management, Vendor Management, Team Leadership, Certified Project...
Education
Colorado State University 2004 — 2007
MBA
University of Nevada Las Vegas Lee Business School 1989 — 1994
BS
Frankfurt School of Finance & Management
Angie's List September 2015 - Present
East of Nebraska, LLC January 2012 - Present
Angie's List September 2014 - September 2015
Angie's List October 2013 - September 2014
CenturyLink September 2013 - September 2013
Angie's List June 2011 - August 2013
Burton D Morgan Center for Entrepreneurship August 2009 - May 2011
Davis Companies May 2007 - August 2009
Great West Casualty Company May 2005 - May 2007
Skills
SQL Server, SAS, Excel, Quantitative Analysis, Logistic Regression, Sales Presentations, Call Center Development, Marketing Strategy, Six Sigma, Design of Experiments, Auto Regressive..., Solver, Outlook, Word, PowerPoint, Linear Regression, Microsoft Excel, Quantitative Analytics, Sales Analysis, Sales Compensation..., Forecasting, Staffing Analysis, Goal Analysis, Trend Analysis, Financial Analysis, Microsoft Word, Sales, Business Analysis, Data Analysis, Account Management, Strategy, Leadership, Process Improvement
Education
Purdue University - Krannert School of Management 2009 — 2011
Masters of Business Administration (MBA), Finance, Operations & Analytical Consulting
GISMA Business School 2010 — 2010
MBA, Exchange Student
Wayne State College 2003 — 2006
Bachelor of Science, Business Administration; Finance
CenturyLink August 2013 - Present
Wells Fargo December 2012 - August 2013
Qwest Communications/CenturyLink 2010 - 2012
Qwest Communications 2008 - 2010
Qwest Communications 2005 - 2008
Qwest Communications 2004 - 2005
Qwest Communications 2002 - 2004
Fashion Gallery 1999 - 2002
Paul Sebastian, Inc 1996 - 1999
Estee Lauder Group of Companies 1995 - 1996
Skills
Account Management, Call Center Management, Sales Management, Change Management, Retail Sales Management, Customer Retention, Coaching, Performance Management, Union Relations, Solution Selling, Customer Experience, Telecommunications, Avaya, Customer Satisfaction, Employee Engagement, Employee Recognition, Sales Presentations, Business Development, Documentation Practices, Leadership, Microsoft Word, Strategic Planning, Makeup Artistry, Beauty, Skin Care, Cosmetics, Cosmetology, Hair Cutting, Hair Care, Call Center, Retail, Beauty Industry, Customer Service, Call Center Development, Call Centers, Project Management, Process Improvement, Sales, Management, Direct Sales, Operations Management
Education
DeVry University
Business with Technical Management, 4.0
Iowa School of Beauty-Des Moines
Licensed Cosmetologist, Cosmetology/Cosmetologist, General, 4.0
Drake University
Music Education, Fitness
CenturyLink June 2013 - Present
First Data Corporation 1996 - 2013
Skills
Troubleshooting, Technical Support, Networking, VPN, IT Operations, Windows Server, Mainframe, Data Center, Active Directory, Unix, Web Services, Servers, Disaster Recovery, Hardware
Education
Southern Polytechnic State University 1997 — 2006
Bachelor of Science (BS), Computer Engineering Technology/Technician
Albany Technical College 1993 — 1994
Associate of Science (AS), Electronics Technology
CenturyLink April 2014 - Present
CenturyLink Business April 2014 - February 2015
Cisco Systems January 2013 - March 2014
Volkswagen AG January 2011 - August 2011
Delphi March 2010 - July 2010
Skills
Microsoft Excel, PowerPoint, Project Management, MS Project, Toad, Requirements Gathering, Business Analysis, Software Project..., SDLC, Waterfall, RUP, Agile Methodologies, UAT coordination, Strategic Planning, Business Strategy, Stakeholder Management, Benefit Cost Analysis, MS Excel Pivot Tables, Visio, Competitive Analysis, Data Analysis, User Acceptance Testing, Microsoft Office, Customer Service, Microsoft Word, Testing
Education
University of Toledo 2012 — 2014
Master of Business Administration (MBA), Major in Finance, Information Systems Management
PSG Institute of Management 2010 — 2012
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Anna University 2006 — 2010
Bachelor of Engineering (BEng), Computer Science
CenturyLink April 2014 - Present
Asante Salon February 2008 - April 2014
Qwest April 2000 - December 2006
U S WEST April 1999 - January 2000
Business Telephone Systems October 1994 - April 1999
BellSouth Corporation June 1989 - September 1994
BellSouth Corporation 1987 - 1989
BellSouth Corporation 1987 - 1989
BellSouth Corporation 1986 - 1987
BellSouth Corporation 1977 - 1986
Skills
Team Leadership, Sales Management, Key Account Development, Sales Management..., Precision Haircutting, Corrective Color, Relaxers, Wigs, Consultative Selling..., Selling, CRM, Vendor Management, Sales Process..., Sales Cycle Management, Executive-Level..., Hair Straightening, Hair Loss, Self-motivated Team..., Goal-driven leader, Key Account Acquisition...
Education
Louisiana Tech University
B. S., Computer Science
Gary Manuel Aveda Institute
Cosmetology/Cosmetologist, General
CenturyLink July 2010 - Present
Qwest Communications September 2007 - July 2010
Qwest Communications May 2006 - September 2007
Qwest Communications October 2004 - May 2006
Skills
Sales Management, Call Center, Vendor, Sales Support, Telecommunications, Customer Relations, Retail, Channel Management, Wireless, Customer Service, Direct Sales, Marketing Strategy, Account Management, Budgeting, Strategic Planning, Contract Negotiation, Customer Acquisition, B2B, Business Development, CRM, Call Centers, Channel, Channel Partners, Coaching, Competitive Analysis, Cross-functional Team..., Leadership, Managed Services, Management, Marketing, Networking, New Business Development, Recruiting, Sales, Sales Operations, Sales Process, Solution Selling, Strategic Partnerships, Vendor Management
Education
Mansfield school of business 1989 — 1991
Associate’s Degree, Accounting and Business/Management, 4.0
American River College 1987 — 1989
Business
CenturyLink September 2012 - Present
Sears Holdings Corporation April 2010 - September 2012
Trax Motorsports June 2006 - November 2008
Skills
Telecommunications, Troubleshooting, Networking, VoIP, Microsoft Office, Management, Team Leadership, Cisco Technologies, Call Centers, TCP/IP
Education
Northeast Louisiana Technical College-Delta Ouachita Campus 2011 — 2012
Computer/Information Technology Administration and Management
West Monroe High School 2000 — 2004
General Studies
LifeSize, A division of Logitech April 2014 - Present
Integrated Technologies - Cell Again January 2012 - Present
CenturyLink October 2010 - November 2012
CenturyLink March 2010 - March 2012
Avaya June 1987 - December 2009
Expanets 1999 - 2003
Contel 1987 - 1988
Skills
VoIP, UC, Professional Services, Customer Relations, Channel, Unified Communications, Solution Selling, Contract Negotiations, Call Center, Telecommunications, Managed Services, Consultative Selling, Avaya, Sales Management, Account Management, Wireless, SIP, SaaS, Telephony, Channel Management, New Business Development, Direct Sales, Vendor Management, IP, MPLS, LAN/WAN, Team Leadership, Cloud Computing, Competitive Analysis, B2B, Salesforce.com, Contract Negotiation, Key Account Management, Start-ups, RFP, Selling, Customer Service, Cross-functional Team..., Sales Process, Channel Partners, Call Centers, CRM, Sales, Pre-sales, Enterprise Software, Networking, Product Marketing, SIP Trunking, Business Analysis, Data Center
Education
Albion College
BA
CenturyLink August 2014 - Present
Sopheon January 2014 - July 2014
LenderLive Network, Inc. October 2010 - December 2013
Lehman Brothers December 2005 - October 2010
McKesson Health Solutions November 2004 - December 2005
Adelphia (now Comcast) September 2003 - November 2004
Strategic Information Technologies January 2002 - October 2002
Schoemans Office Systems 2000 - 2002
Skills
Solution Architecture, Business Analysis, Project Management, Microsoft SQL Server, Requirements Analysis, SDLC, SQL, Process Improvement, Program Management, Data Analysis, Agile Methodologies, Software Project..., XML, Integration, Requirements Gathering, Business Solutions, Disaster Recovery, SharePoint, Vendor Management, Business Process, MS Project, Business Requirements, Software Documentation, Analysis, Enterprise Architecture, Systems Analysis, Management, Strategy, Visio, Software Development, Databases, PMP, IT Strategy, IT Management, ITIL, PMO, Networking, Project Portfolio..., Agile Project Management, User Acceptance Testing, Testing, Scrum, Cross-functional Team..., Business Process..., Quality Assurance, ETL
Education
Colorado Technical University 2005 — 2005
Project Management
Colorado Technical University 2002 — 2004
MBA, Information Technology and Business Transformation
University of Namibia 1998 — 2002
BComm, Computer Science, Accounting and Economics
St Pauls College 1995 — 1997
Phwezi 1990 — 1994
Google November 2014 - Present
Clever Girls Collective January 2011 - Present
CenturyLink April 2013 - November 2013
Century Link July 2012 - April 2013
Thirty-One Gifts January 2012 - November 2012
Spiritborne Ministires, Inc. January 2004 - July 2012
Skills
Social Media, Social Networking, Social Media Marketing, Blogging, Event Planning, Public Speaking, Marketing, Public Relations, Marketing Communications, Facebook, Research, Online Advertising, Microsoft Office, PowerPoint, Event Management, Creative Writing, Project Management, Nonprofits, Marketing Strategy, Microsoft Word, Editing, Sales, Email Marketing, Customer Service, Graphic Design
Education
American Intercontinental University 2007 — 2009
Master of Arts (MA), Clinical Psychology
James Madison University 1999 — 2002
Bachelor's Degree, Psycology
Northeast State Technical Community College 1996 — 1999
Associate of Science (AS), Social Psychology
Ensco plc January 2015 - Present
Ensco plc June 2014 - Present
Ensco plc September 2013 - Present
CenturyLink October 2000 - September 2013
Louisiana Pacific Corporation 1998 - 2000
Dale E Willis Electrical Service 1995 - 1998
Skills
Electrical..., Internet Troubleshooting, Electrical Repairs, Equipment Repair, Project Management, Supervising, Computer Proficiency, Reporting & Analysis, Maintenance, Electricians, Wiring, Troubleshooting, Preventive Maintenance, Maintenance, Oil, PLC
Education
Central Louisiana Technical College-Alexandria Campus 1999 — 1999
Electrical Certification
Jena High School 1995 — 1999
High School Diploma
NCR Corporation January 2014 - April 2015
CenturyLink January 2013 - July 2013
Lafayette Steel Erectors June 2011 - January 2013
Teleperformance, USA August 2009 - June 2011
Florida Marine Transport September 2006 - July 2009
Deval Towing & Boat Service March 2006 - September 2006
DarkPhuse Network Solutions January 2005 - January 2006
Deliverance Telcom January 2004 - January 2005
Order Puller, Cardinal Health January 2002 - January 2004
EDS/Zero Chaos January 2002 - November 2002
Skills
Information Technology, Computer Hardware, Computer Hardware..., Computer Hardware..., Computer Network..., Operations Management, Software Installation, Technical Support, Management, windows 7, windows vista, windows xp, Microsoft Office, Microsoft Excel, Microsoft Word, microsoft outlook, Microsoft access, Microsoft SQL Server, PHP, HTML, Network Administration, Network Security, Network Installation, Network Infrastructure, Cisco Technologies, Intel, Windows 7, XP, Windows Vista, Active Directory, Networking, Call Centers, Outlook, Troubleshooting, Windows XP
Education
American InterContinental University 2011 — 2015
Bachelor of Information Technology, Information Technology
Grapevine high school 1994 — 1997
Diploma, General Studies
CenturyLink April 2015 - Present
Wingspan Portfolio Advisors October 2013 - April 2015
JPMorgan Chase Pride Resource Group of Louisiana January 2011 - October 2013
JPMorgan Chase & Co. February 2010 - October 2013
ACCENT Marketing October 2009 - January 2010
Books A Million January 2007 - September 2009
Skills
Customer Service, Sales, Management, Access, Microsoft Office, Organization Skills, Marketing Strategy, Data Analysis, Account Reconciliation, Clerical Skills, PowerPoint, SharePoint Designer, Microsoft Excel, Microsoft Word, Microsoft Project, Budgeting, LGBT Rights, HIV Prevention, Non-profit..., Non-profit Volunteering, Non-profit Leadership, Mentoring, Youth Mentoring, Analysis, Coaching, Customer Experience, Customer Relations, Interviews, Leadership, Program Management, Social Networking, Team Building, Time Management
Education
DeVry University 2011 — 2016
Bachelor's Degree, Business Administration and Management, General
Career Technical College-Monroe 2003 — 2005
Associate's degree, Occupational Studies in Computer Technology
Neville High School 1997 — 2001
High School, General Studies
CenturyLink January 2013 - Present
Krispy Kreme Corp November 2011 - Present
GameStop September 2011 - Present
YUM! Corp January 2006 - Present
GameStop September 2011 - March 2012
AT&T Mobility January 2009 - January 2011
Skills
Management experience..., Computer training using..., IT knowledge at..., Extensive customer...
Education
ITT Technical Institute-Johnson City 2010 — 2013
Networking Systems Administrator, Information Technology, 3.0
Happy Valley High School 1993 — 2007
General Education, General Education, 3.2
Happy Valley High School
High School Diploma
ITT Technical Institute
Associate of Science, Computer Network Systems
CenturyLink October 1999 - Present
Terraplus June 1997 - September 1999
Skills
Technical Writing, Technical Analysis, Technical Documentation, Technical Drawing, Technical Presentations, Web Site Editing, optical network..., Optical Fiber, Fiber Optic Technology, Training Delivery, Technical Subject Matter
Education
Western Michigan University 1995 — 1996
Bachelor of Science (BS), Geophysics
Albion College 1992 — 1994
N/A, Geophysics
CenturyLink September 2007 - March 2012
Madison River Communications September 1996 - September 2007
MebTel Communications April 1974 - September 1996
United States Air Force November 1968 - August 1972
Skills
ATM networks, Ethernet, Optical Fiber, Switches, Cisco Technologies, SDH, TCP/IP, Network Design, Routing, VoIP, WAN, MPLS, Fiber Optics, Frame Relay, Troubleshooting, T1, BGP, DSL, LAN-WAN, Project Management, Integrity, Highly responsible, Respect, Telephony, Metro Ethernet, IP, Cabling, Broadband, Co-location, Routers, SIP, Wireless, Network Engineering, Telecommunications, Network Architecture, Unified Communications
Education
Alamance Community College 1984 — 1986
Diploma, Digital Electronic Repair
University of North Carolina at Chapel Hill 1967 — 1973
Red Door Interactive November 2013 - Present
Red Door Interactive July 2012 - November 2013
CenturyLink May 2010 - July 2012
MediaNews Group Interactive July 2008 - May 2010
MediaNews Group Interactive February 2007 - July 2008
Maxtor August 2005 - February 2007
Skills
Web Analytics, Google Analytics, Analytics, Salesforce.com, HTML, Digital Marketing, JavaScript, Marketing, Digital Strategy, Landing Page..., Adobe Analytics, Google Tag Manager, Adobe Dynamic Tag..., Visual Website Optimizer
Education
Adams State College 2001 — 2005
BS, Business Administration/MIS, 3.91
CyraCom International May 2013 - Present
4Life Research May 2011 - July 2012
Jewels by Park Lane March 2011 - November 2011
BeautiControl July 2007 - March 2011
CenturyLink February 2005 - April 2010
Tupperware Brands August 2003 - August 2007
Skills
Networking, Sales, Direct Sales, Network Marketing, Customer Satisfaction, Bilingual, Organization, Computers, Leadership, Public Speaking, Multi Tasking, People Skills, Goal-oriented..., Reliability, Influence Others, Social Networking, Organizational..., Fundraising, Business Networking, Customer Service, Team Building
Education
Universidad Fermín Toro 1995 — 2000
Bachelor in Science, Computer Engineering
Cox Media 2014 - 2014
mosaic vista November 2013 - 2014
CenturyLink January 2011 - December 2013
Comcast Cable 2013 - 2013
Sears, Roebuck and Co. 2009 - 2011
The Haven Inc. 2007 - 2008
Napa Valley Marriott Hotel & Spa June 2004 - November 2007
My Office Bar 2006 - 2007
In-N-Out Burger 2003 - 2007
Skills
Team Building, Training, Cold Calling, Recruiting, Risk Assessment, Management, Customer Service, Leadership, Direct Sales, Outside Sales, Thinking Outside The Box, Outstanding Communicator, Outstanding people..., Sales Presentations, Sales, Customer Retention, Telecommunications, Teamwork, Sales Management, Telemarketing, Deep Tissue Massage, Pregnancy Massage, Therapeutic Massage, Chair Massage, Thai Massage, Body Massage, Holistic Massage, Bartending, Direct Marketing, Blogging, Songwriting, Poetry, Poetry Readings, Braiding, Weaving, Life Coaching, Fashion, Networking, Social Networking, Contract Negotiation, Presentations, Music, Singing, Dependable Team Player, Team-oriented, Determination to Succeed, Charismatic Leadership, Enthusiasm to learn, Employee Training, Breakthrough Thinking
Education
ABC Bartending School 2006 — 2006
Bartending/Bartender
National Holistic Institute 2003 — 2004
Massage Therapy/Therapeutic Massage
Marvel Technologies Inc March 2014 - Present
Domino's March 2015 - June 2015
CenturyLink April 2014 - March 2015
HCL Technologies May 2013 - March 2014
PayPal April 2012 - May 2013
TCS March 2010 - January 2012
Alcatel-Lucent December 2006 - March 2010
Skills
Shell Scripting, C++, Java, SQL, SAP R/3, Unix Operating Systems, Perl Script, Windows, Informix, NetBeans, Android Development, Android SDK, J2EE Web Services, SOAP, REST, Spring Framework, Spring MVC, JSP, Servlets, JMS, Maven, Git
Education
Hindustan University Chennai 2002 — 2006
B.E, Electrical, Electronics and Communications Engineering, A
Allstate December 2014 - Present
CenturyLink June 2012 - August 2013
Finish Line August 2008 - December 2012
YMCA May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, HTML, Social Media, Teamwork, Illustrator, SQL, InDesign, Outlook, Access
Education
Hong Kong Shue Yan University 2013 — 2015
Study abroad portion of MBA, Masters of Business & Administration, 4.0
University of Louisiana at Monroe 2013 — 2015
Master of Business Administration (M.B.A.)
University of Louisiana at Monroe 2009 — 2013
Bachelor of Science (B.S.), Computer Information Systems, Senior
DaVita June 2014 - Present
CenturyLink June 2011 - April 2014
CenturyLink December 2008 - June 2011
Qwest Communications July 2007 - December 2008
Qwest Communications October 2003 - July 2007
U S WEST/Qwest Wireless October 1999 - October 2003
U S WEST Wireless February 1998 - October 1999
Skills
Software Documentation, Vendor Management, Business Process, Process Improvement, Wireless, Budgets, Analysis, Telecommunications, Management, Program Management, Troubleshooting, Business Process...
Education
University of Denver 2001 — 2003
MOTM, Master of Technology Management
Abilene Christian University 1983 — 1987
BA, Graphic Design
Heritage High School 1979 — 1983
High School
CenturyLink June 2013 - Present
CenturyLink December 2011 - June 2013
Computer Sciences Corporation November 2009 - November 2011
Qwest Communications February 2005 - September 2007
Qwest Communications May 2003 - February 2005
Qwest Communications August 2000 - May 2003
Enterprise Rent-A-Car November 1996 - December 1999
Skills
Leadership, Problem Solving, Project Management, Project Coordination, Knowledge Management, Operations Management, Performance Management, Quality Assurance, Coaching, IT Management, Process Analysis, Process Improvement, Telecommunications, Customer Service, Technical Support, Microsoft Office, SharePoint, Microsoft Word, Microsoft Excel, PowerPoint, Call Center, Business Development, Team Leadership, Wireless, Program Management, Analysis, Troubleshooting, Call Centers, Networking, Change Management, Human Resources, Team Building, Software Documentation, Strategic Planning, Vendor Management, CRM, Forecasting, Sales, Business Analysis, Business Strategy, Customer Satisfaction, Training, Cross-functional Team..., Marketing, Managed Services, Project Planning, Salesforce.com, Visio, Account Management, Business Process...
Education
Troy University 2007 — 2008
MBA, General Management
Fachhochschule Ludwigshafen 2007 — 2009
B1 Certificate, German
Boise State University 2000 — 2004
Bachelor of Science, Computer Information Systems
Universidad del País Vasco/Euskal Herriko Unibertsitatea 1995 — 1996
Spanish studies
University of Mount Union 1991 — 1995
Bachelor of Arts, Spanish
CenturyLink December 2014 - Present
Skills
Great Organizer, Customer Service, Typing, Task Driven, Goal Oriented, Customer Satisfaction, Telephone Skills
Education
Career Technical College-Monroe 2010 — 2013
Associate's degree, Surgical Technology/Technologist
Grambling State University
Ankeny Community School District July 2015 - Present
Iowa Global War on Terrorism Memorial Association February 2015 - Present
CenturyLink May 2015 - June 2015
Des Moines Area Community College November 2014 - May 2015
American Equity August 2007 - May 2014
Animal Rescue League of Iowa, Inc. 2011 - 2014
Boy Scouts of America August 1988 - 2014
ING Nederland February 2001 - August 2007
ING Nederland February 2001 - August 2007
LifeLine Ambulance Service 1994 - 2001
Skills
Crisis Management, Business Continuity, Emergency Management, Security, Risk Management, Contingency Planning, Exercises, Disaster Recovery, Risk Assessment, Business Analysis, Disaster Response, Leadership, Security Management, Incident Command, Investigation, Customer Service, Microsoft Office, Homeland Security, Information Assurance, Security Audits, Insurance, SDLC, Social Media, Inventory Management, Analysis, Process Improvement, Fixed Annuities, Disaster Risk Reduction, Emergency Planning, Crisis Communications, Crisis Intervention, Business Impact Analysis, Incident Management, Physical Security, First Aid, Information Technology, Information Security, Network Security, Security Operations, Hazardous Materials, NIMS, Cyberlaw, Security Policy, Crystal Reports, Databases, Visio, Oracle SQL Developer, Information Security...
Education
Des Moines Area Community College 2014 — 2016
Certificate, Database Specialist Certificate
American Public University System 2012 — 2016
Bachelor's degree, Information Systems Security
Emergency Management Institute 2006 — 2014
Non-Degree, Emergency Management, NA
Upper Iowa University 2004 — 2008
Bachelor of Science (BS), Emergency and Disaster Management
Mercy School of EMS 1997 — 2001
Non-Degree, EMS
CenturyLink April 2011 - Present
Qwest Communications January 2007 - April 2011
Qwest Communications July 2005 - January 2007
Qwest Communications April 2004 - June 2005
Qwest Communications August 2003 - March 2004
Qwest Communications September 2002 - July 2003
Qwest Communications May 2000 - August 2002
United States Air Force October 1977 - August 2000
Skills
MPLS, Ethernet, Telecommunications, VoIP, DSL, Project Management, DIA, Broadband, Wireless, Network Engineering, ATM networks
Education
Abilene Christian University 1998 — 2000
Masters, Organizational and Human Resource Development
University of Maryland University College 1985 — 1995
Bachelor of Science, Business Management
CenturyLink March 2014 - Present
CenturyLink May 2011 - Present
Qwest Communications October 2007 - May 2011
Qwest Communications 2006 - 2007
Qwest Communications 2001 - 2006
Ceridian 1998 - 2001
Skills
Telecommunications, Sales Support, Cross-functional Team..., Product Management, Call Center, Business Analysis, Achiever, VoIP, Sales Operations, Managed Services, Telephony, MPLS, Unified Communications, Wireless, IP, Cloud Computing, Go-to-market Strategy, Solution Selling, Call Centers, Broadband, Ethernet, SaaS, Data Center, Professional Services, Strategic Partnerships, SIP Trunking, Sales Engineering, Mobile Devices, Co-location, WAN, Vendor Management
Education
Inver Hills Community College 2004 — 2005
Telecommunications Tracks
Saint Mary's University of Minnesota
MS, Telecommunications
Tomsk State Pedagogical University 1995 — 1996
Certificate, Russian Lanaguage and Aboriginal Peoples of Siberia Study
University of Regina - First Nations University of Canada 1991 — 1996
BA Honours, Political Science
North Central State College November 2014 - Present
CenturyLink December 2012 - Present
Pioneer Career and Technology Center January 2006 - Present
CenturyLink December 2008 - 2012
Qwest Communications July 2007 - October 2008
Allen Telecom Professionals January 2006 - July 2007
Performance Telephone Services, Inc. September 2001 - April 2006
Skills
Telecommunications, PMP, Management, Project Management, Team Building, Vendor Management, Integration, Leadership, Process Improvement, Team Management, Team Leadership, VoIP, Program Management, Training, Cloud Computing, Software Development, Networking, Business Analysis, SDLC, Cross-functional Team..., PMO, Microsoft Office, Budgets, Microsoft Excel, Security, Data Center, Budgeting, CMMI, ERP, Excel, Auditing, Higher Education, Published Author, Adjunct Professor, Mentoring
Education
North Central State College 2003 — 2005
Ohio Tech Prep, Business
Pioneer Career and Technology Center 1976 — 1978
Certitificate, Electrical, Electronics and Communications Engineering
Sutter Physician Services February 2012 - Present
Managed Wealth Financial 2011 - 2012
CenturyLink June 1979 - September 2011
Skills
Technical Support, Wireless, Cloud Computing, Ethernet, Customer Service, Salesforce.com, Account Management, Sales Management, Help Desk Support, Telecommunications, JavaScript, Switches, Call Centers, Windows, Call Center, Sales, Microsoft Office, Data Center, IP, Troubleshooting, Telephony, Computer Hardware, Outlook, TCP/IP, Networking, MPLS, WAN, Managed Services, VoIP
Education
Stevens-Henager College 2012 — 2014
Masters, Health Care Administration, 3.7
American InterContinental University 2003 — 2007
Bachelors Degree, Informaton Technlologies, 3.45
University of Phoenix 1987 — 1990
Bachelors Degree, Business Administration, 3.45
Latter-day Saints Business College 1977 — 1979
Associates, Accounting, 3.47
Stevens-Henager College
IBM April 2015 - Present
CenturyLink June 2005 - April 2015
State of Colorado July 2002 - May 2005
Excel Team January 1999 - May 2005
Skills
Quality Center, Test Planning, Telecommunications, Software Quality..., Test Management, Test Automation, Quality Assurance, System Testing, Testing, User Acceptance Testing, SIP, WinRunner, Test Cases, QTP, Regression Testing, Test Strategy, Performance Testing, Manual Testing, Defect Tracking, Integration Testing, LoadRunner, Test Estimation, Requirements Analysis, Web Testing, Black Box Testing, Agile Methodologies, Unix, Bug Tracking, Software Project..., ClearQuest, CMMI, Release Management, Integration, Usability Testing, Automation, SQL, Requirements Gathering, Business Requirements, Agile Testing, Software Documentation, Visio, Test Execution, Quality Control, Exploratory Testing, SOA Testing, VBScript, Test Design, Testing Tools, Non-functional Testing, Requirements Management
Education
Dhaka University of Engineering and Technology 1986 — 1990
Bachelor's degree, Physical Sciences
Presidio July 2013 - November 2014
CenturyLink November 2006 - December 2013
Skills
Solution Selling, Telecommunications, Managed Services, Direct Sales, Unified Communications, Salesforce.com, Account Management, Wireless, Product Management, Sales Operations, VoIP, Sales Management, Product Marketing, Sales Process, MPLS, Channel Partners, Co-location, Competitive Analysis, B2B, Cross-functional Team..., Business Strategy, Sales, Strategic Partnerships, Mobile Devices, Go-to-market Strategy, Professional Services, Strategy, SaaS, Cloud Computing, Data Center, Management, Telephony, IP, Leadership
Education
Alfred University 1990 — 1994
Marketing
Personal Computer Systems July 2014 - Present
Personal Computer Systems September 2013 - Present
Personal Computer Systems August 2011 - Present
Personal Computer Systems August 2010 - August 2011
CenturyLink October 2009 - August 2010
Centurytel April 2005 - October 2009
Centurytel Internet Operations January 2001 - April 2005
CSWNET September 1998 - January 2001
CSWNET March 1998 - September 1998
CSWNET September 1996 - March 1998
Skills
Troubleshooting, Servers, IP, Cisco Technologies, Telecommunications, Computer Hardware, VoIP, Switches, Ethernet, Unified Communications, Routers, DNS, Security, Network Design, Networking, Hardware, Operating Systems, Routing, VMware, Data Center, Telephony, Firewalls, Network Security, Linux, Software Installation, Active Directory, Unix, Frame Relay, Wireless, LAN-WAN, Network Engineering, Technical Support, WAN, Cabling, Virtualization, Network Administration, MPLS, Juniper, Disaster Recovery, System Deployment, Cisco Routers, Enterprise Software, VPN, Wireless Networking, TCP/IP, Windows 7, Windows Server, Managed Services, System Administration, Integration
Education
WGU Tennessee 2014 — 2018
Bachelor of Science, IT - Software Emphasis, Computer Programming
Arkansas Tech University 1994 — 1996
Computer Science
Russellville High School 1991 — 1994
High School Diploma
AAA Auto Club South August 2015 - Present
DIRECTV August 2014 - Present
CenturyLink 1998 - May 2014
Evolution Auto June 2014 - 2014
Orlando Sanford International Airport (SFB) 2013 - December 2013
Skills
Direct Sales, MPLS, Customer Retention, Management, Customer Service, Co-location, Business Process..., Small Business, Training, VoIP, Sales Management, SIP Trunking, Selling, IP, Solution Selling, Broadband, Unified Communications, Cloud Computing, Coaching, Data Center, Sales Process, Sales, Process Improvement, Avaya, Cold Calling, Cross-functional Team..., Team Building, Strategic Planning, Account Management, Call Centers, Mobile Devices, T1, Customer Satisfaction, Contract Negotiation, Metro Ethernet, Negotiation, Operations Management, PRI, Troubleshooting, Team Leadership, Project Management, Salesforce.com, Telecommunications, Sales Presentations, Managed Services, Networking, Time Management, Microsoft Office, Sales Operations
Education
Florida Institute of Technology 2007 — 2016
BA, General Studies
Southern New Hampshire university 2013 — 2015
Operational Business, Business, Management, Marketing, and Related Support Services
American InterContinental University 2011 — 2013
Associate's degree, Business Administration and Management, General
Florida Institute of Technology
Business Administration, Management and Operations
TitleMax January 2014 - Present
CenturyLink January 2013 - December 2013
Education
ITT Technical Institute-Phoenix West 2014 — 2016
High School, Network and System Administration/Administrator, 4.0 GPA
BullsEye Telecom May 2015 - Present
AT&T December 2013 - January 2015
CenturyLink November 2011 - June 2013
JPMorgan Chase August 2011 - November 2011
AT&T September 2003 - July 2011
Placzkiewicz, Esq September 2009 - January 2010
AT&T January 2001 - September 2003
AT&T August 1999 - January 2001
Skills
Microsoft Office, Telcommunications, Legal Research, Customer Service, Customer Satisfaction, Networking, Inventory Management, Technical Support, Legal Writing, Functional Requirements, DSL, Telecommunications, Leadership, Call Centers, Process Improvement, Time Management, Sales, Microsoft Word, Outlook, Team Leadership, Telephony, IP, Switches, Windows 7, Budgets, Microsoft Excel, Data Analysis, Public Speaking, Negotiation, T1, Social Networking, Contract Management, PowerPoint, Employee Relations, Administrative..., Change Management, Contract Negotiation, Teamwork, Project Management
Education
University of Phoenix 2010 — 2012
Masters of Management/Public Administration, Public Administration
Columbus State 2008 — 2009
Post-Baccalaureate Certificate, Paralegal Studies
Capital University 2004 — 2005
Bachelor of Arts (cum laude), Criminology
Alabama State University 1993 — 1995
Political Science
Fort Hayes 1989 — 1993
Consultant and Freelance May 2015 - Present
Inspirato June 2014 - May 2015
Inspirato 2014 - 2015
CenturyLink August 2008 - May 2014
Qwest Communications December 2007 - August 2008
Qwest Communications March 2005 - December 2007
Creatively Affordable Marketing January 2004 - March 2005
The Macerich Company - FlatIron Crossing and Paradise Valley Mall March 1999 - January 2004
Skills
Marketing Communications, Marketing Strategy, Strategy, Brand Awareness, Corporate Branding, Marketing, Retail, Retail Marketing, Multi-channel Retail, Distribution Strategies, Media, Media Planning, Editing, Account Management, Market Planning, Budgets, Advertising, Competitive Analysis, Email Marketing, Management, Market Analysis, Product Marketing, Strategic Partnerships, Lead Generation, Product Management, Leadership, Sales
Education
Adams State College 1994 — 1998
Bachelor's, Business Management - Marketing
Love Culture Inc March 2014 - Present
Gap Inc./Gap April 2013 - March 2014
Love Culture Inc February 2010 - April 2013
CenturyLink 2007 - 2010
Skills
Leadership, Business Development, Customer Service, Key Performance..., Strategic Planning, Recruiting, Problem Solving, Succession Planning, Visual Merchandising, Loss Prevention, Operations Management, Leadership Development, New Store Openings, Customer Retention, Store Operations, Multi-unit, Fashion, Merchandising, Styling
Education
Kaplan College-Denver 2009 — 2010
CMA, Medicine
CenturyLink October 2012 - Present
CenturyLink January 2010 - October 2012
Ciber August 2009 - January 2010
T-Mobile January 2006 - January 2009
T-Mobile June 2004 - January 2006
AT&T Global Services January 2003 - June 2004
Skills
BMC Remedy, Active Directory, Help Desk Support, ITIL, Service Desk, Technical Support, Windows Server, Windows 7, Microsoft Exchange, Windows XP, SharePoint, Troubleshooting, VPN, IT Management, DNS, Incident Management, Quality Assurance, Quality Control
Education
American Public University System 2009 — 2014
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
St. Petersburg College 2001 — 2003
Certificate, CCNA
Convergys/Netapp August 2015 - Present
CenturyLink May 2010 - June 2015
Bright House Networks May 2009 - January 2010
Orange County Supervisor of Elections August 2008 - November 2008
Skills
Consumer Electronics, DSL, Cable Modems, Router Configuration, Ethernet, Low Voltage, Printers, Android, Windows XP Pro, Windows 7, Windows Vista, Mac OS, iOS, Windows 8, Help Desk Support, Troubleshooting, Wireless Networking, TCP/IP
Education
New Horizons Computer Learning Center 2008 — 2008
Comptia A+ / Net+ / Security + Cetification, Information Technology
Valencia College 2004 — 2007
Certificate in Digital Media, Music Production Technology
Summit Broadband February 2014 - Present
CenturyLink April 2011 - October 2012
Marqtek May 2009 - June 2011
Centennial Wireless March 2006 - October 2009
Skills
Computer Network..., Cisco Technologies, Network Design, Computer Hardware, Computer Software..., System Automation, Web Design, Oracle, Solaris, C++, Home Automation, CCTV, IP CCTV, Project Management, Computer Repair, Computer Maintenance, Sales Operations, Web Commerce, Multi-line Phone, IP PBX, Avaya Technologies, B2B, Customer Service, Technical Support, Provisioning, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Computer Hardware..., Network Troubleshooting, Software Troubleshooting
Education
John Dewey College
Bachelor's degree, Computer and Information Sciences and Support Services
Abraham Lincoln High School August 2014 - Present
Abraham Lincoln High School 2009 - Present
Delectable Dish 2004 - 2005
CenturyLink July 1998 - 2004
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Colorado State University
Music, Music Therapy/Therapist
Culinary School of the Rockies
Certificate of Graduation
Metropolitan State University of Denver
Teaching Baccalaureate
Lockheed Martin April 2014 - Present
Northrop Grumman Information Systems April 2012 - April 2014
CenturyLink June 2011 - April 2012
Nationwide Insurance December 2010 - June 2011
Skills
Servlets, Hibernate, Spring, EJB, JSF, XML, Struts, Web Services, Subversion, Java Enterprise Edition, Maven, Ant, JSP, AJAX, JavaScript, Microsoft SQL Server, Software Development, JBoss Application Server, Oracle, CVS, MySQL, Eclipse, Java, Weblogic, Software Engineering, Unix, Programming, Core Java
Education
Maharishi University of Management 2010 — 2012
PostGraduate, Computer Science
Addis Ababa University 2006 — 2008
BSC, Computer Science
Mekelle University 2002 — 2006
BSC, Mathematics
CenturyLink 2015 - Present
Education
The Islamia University of Bahawalpur 2002 — 2006
BS(IT), Information Technology
Calix September 2015 - Present
CenturyLink September 2008 - September 2015
Qwest Communications-Colorado November 2005 - September 2008
Qwest Communications-Colorado November 2003 - November 2005
Qwest Communications-Colorado June 2001 - November 2003
Qwest Communications-USWest-Washington May 1998 - June 1999
USWest Communications December 1997 - May 1998
Skills
Cross-functional Team..., Fiber Optics, Optical Fiber, Computer Network..., Broadband, Telephony, Wireless, Telecommunications, IP, Network Design, Program Management, Wireless Networking, Data Center, RFP, Vendor Management, Engineering, Management, Integration, Contract Negotiation, Project Planning, DSL, Ethernet, T1, Troubleshooting, Network Engineering, IPTV, Outside Plant, Construction, DWDM, Engineering Management, Networking, Operations Management, Organizational..., Project Management, Situational Leadership, Strategic Leadership, Thought Leadership, Team Leadership, Process Improvement, Unified Communications, Account Management, SIP, VoIP, WAN
Education
Tolles Career and Technical Center 1993 — 1995
Certificate of Completion, Law Enformcement
Hilliard High School 1992 — 1995
General
CenturyLink August 2013 - Present
Skills
Telecommunications, Management, Team Leadership, Leadership, Microsoft Office, Project Management
Education
American InterContinental University 2005 — 2007
Bachelor's degree, Business Administration and Management, General
CenturyLink 2009 - Present
Qwest 2002 - 2009
Qwest 1999 - 2002
Instakey Security Systems 1997 - 1999
Skills
HP Asset Manager, HP DDM-I, Asset Management, EXCEL VBA, VBScript, Asset Manager, MCSE, HP, Active Directory, Servers, Computer Security
Education
HP
DDM-I
Symantec
Sygate Firewall Training
SANS
SANS Security Training
New Horizons
Network Security Training
Integrate Technology Institute
CCNA
Integrate Technology Institute
MCSE
Colorado Christian University 1998 — 1999
Bachelor's degree, Computer Information Systems Management
Ellucian October 2014 - Present
Centurylink February 2013 - September 2013
Skills
Network Hardware, Hardware Installation, Help Desk Support, Active Directory, Customer Service, Computer Hardware, Troubleshooting, Microsoft Office, Technical Support, Network Security, Networking, Operating Systems, Network Administration, Security, Windows 7
Education
New Horizons Technical School 2014 — 2014
Comptia Aplus, Networkplus, Security Plus, Computer and Information Systems Security/Information Assurance
American InterContinental University 2012 — 2013
Master's degree, Information Technology, 3.4 GPA
American InterContinental University 2011 — 2012
Bachelors, Information technology, 2.55
American InterContinental University 2009 — 2010
Associates, Business Administration
CFO Strategic Partners August 2014 - Present
Everything But Water March 2011 - February 2014
Everything But Water June 2008 - March 2011
Donna Spence, CPA 1989 - 2007
Evolving System Solutions 2001 - 2005
Siemens 1998 - 2000
CenturyLink 1987 - 1988
CenturyLink 1984 - 1987
EY 1979 - 1984
Skills
Forecasting, Accounting, Financial Reporting, General Ledger, Strategic Financial..., Financial Analysis, Income Statement, Financial Modeling, GAAP, Financial Accounting, External Audit, Internal Audit, Tax Returns, Managerial Finance, Project Management, Consulting, Financial Planning, Finance, Management, Leadership
Education
Adelphi University 1975 — 1979
BBA, Accounting
SeaWorld Parks & Entertainment December 2014 - May 2015
Con-Air Industries, Inc. April 2014 - November 2014
Harris RF Communications January 2014 - March 2014
Walt Disney World May 2013 - August 2013
CenturyLink October 2012 - April 2013
Mortgage Investors Corporation March 2012 - September 2012
Our Town America November 2011 - March 2012
Ifix & Repair October 2011 - November 2011
CSC - Computer Sciences Corporation June 2009 - February 2010
Smurfit Stone Container Canada Inc. July 2008 - March 2009
Skills
Active Directory, Budgets, Call Centers, Cloud Computing, Coaching, Customer Service, Event Planning, Leadership, Marketing, Troubleshooting, Training, Technical Support, Team Leadership, Team Building, Strategic Planning, Sales, Research, Public Speaking, Recruiting, Project Management, Process Improvement, PowerPoint, Outlook, Networking, Network Security, Network Administration, Microsoft Word, Microsoft Office, Microsoft Excel, Computer Hardware, Telecommunications, Windows 7
Education
ITT Technical Institute-Orlando 2012 — 2017
Associate's Degree, Computer Systems Networking and Telecommunications
ITT Technical Institute-St. Petersburg 2010 — 2011
American InterContinental University 2002 — 2003
Associate's Degree, Business Administration and Management, General, 3.8
CenturyLink January 2015 - Present
CenturyLink April 2011 - January 2015
Qwest Communications July 2010 - April 2011
Qwest December 2009 - June 2010
Qwest November 2008 - November 2009
Qwest October 2004 - July 2005
Qwest June 1999 - October 2004
Skills
Sales, Team Leadership, Wireless, Telecommunications, Management, Sales Operations, Leadership, Direct Sales, Sales Management, Call Centers, Selling, Channel Partners, Coaching, Customer Retention, Team Building, Managed Services, Salesforce.com, Closing Deals, Channel Management, Consultative Selling, Multi-channel Retail, Performance Management, Vendor Relationship...
Education
Alabama State University
CenturyLink May 2014 - Present
Interthinx November 2012 - December 2013
CCX Corporation January 1997 - November 2012
Great Lakes Airlines March 1996 - 1997
Skills
Sales, Customer Service, Purchasing, Channel Sales, Resellers, Channel Partners, Complex Sales, Strategic Selling, Miller Heiman, VARs, Hunter, Solution Selling
Education
Metropolitan State College of Denver 1992 — 1994
Bachelor of Applied Science (BASc), Aeronautics/Aviation/Aerospace Science and Technology, General
Metropolitan State University of Denver 1991 — 1994
Bachelor of Science, Profesional Pilot
Aims Community College 1989 — 1991
Associate of Science (A.S.), Professional Pilot Degree
CenturyLink August 2015 - Present
Jacobs Technology May 2014 - March 2015
Verizon Business June 2008 - July 2014
Verizon Business September 2002 - June 2008
US Navy June 1995 - November 2002
US Navy October 2000 - September 2002
US Navy May 1997 - June 2000
Skills
Network Engineering, Routers, Network Design, IP, Network Security, Troubleshooting, Integration, WAN, MPLS, Switches, Telecommunications, Routing, TCP/IP, Ethernet, LAN-WAN, Networking, Cisco Routers, Computer Network..., Security, CCNA, Juniper, Software Installation, Testing, ATM networks, Operating Systems, CCNP, Cisco Technologies, Systems Engineering, VPN, RF, Network Administration, Computer Security, Cabling, SDH, Cisco IOS, Network Architecture, Firewalls, Hardware, Wireless, VoIP, DWDM, Information Assurance, Military, BGP, QoS, Security Clearance, Large Scale System..., Linux System..., Perl, PHP
Education
American InterContinental University 2003 — 2005
Bachelor of Information Technology, Information Technology
American InterContinental University 2002 — 2003
Associate of business administration, Business administration
Nola PC Fix January 2010 - Present
CenturyLink August 2014 - March 2015
Skills
Computer Repair, Computer Hardware, Small Business, Printers, Computer Maintenance, Electronics Repair, Software Installation, Networking, Hardware, Laptops, Technical Support, Wireless Networking, Troubleshooting, Website Development, A+ Certified, Web Design, WordPress, Windows XP Pro, Microsoft Office, Windows, Management, Customer Service, Microsoft Word, Internet Services, Windows 7, Windows Server, System Administration
Education
Herzing University-Kenner 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator
Delgado Community College 2014 — 2014
Electronics Servicing Technology, Computer and Information Sciences and Support Services
American InterContinental University 2010 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Allsystemstech September 2014 - Present
NETVIEW, INC. June 2014 - February 2015
Genesis 10 September 2012 - May 2014
Tek Systems Inc December 2011 - March 2012
Windstream Communications 2012 - 2012
TEK Systems Inc July 2011 - December 2011
Frontier Communications May 2011 - July 2011
Multiband Inc January 2011 - May 2011
CenturyLink 2011 - 2011
Insight Global Inc July 2010 - September 2010
Skills
Integration, Vendor Management, PMP, Networking, Switches, VoIP, Technical Support, Servers, Microsoft Office, Wireless, Telecommunications, Software Installation, Ethernet, IT Service Management, Cisco Routers
Education
Associated Technical College-Los Angeles 1987 — 1987
certificate, Telecommunications Technology/Technician
UNITED STATES MARINE CORPS 1978 — 1982
AIRFIELD OPERATIONS
CenturyLink June 2010 - Present
Embarq May 2009 - June 2010
Embarq December 2008 - June 2009
Sprint February 2001 - November 2008
Sprint December 1994 - August 2000
United Telepone of Florida June 1992 - December 1994
United Telephone of Florida May 1991 - June 1992
Skills
Troubleshooting, LAN-WAN, Unix, Cisco Technologies, Telecommunications, TCP/IP, Routers, Data Center, BMC Remedy, Telephony, IP, Disaster Recovery, Visio, Process Improvement, Technical Support, Project Coordination, MS Project, Project Planning, Software Development, dotProject, Network Operations, Training & Development, Telephone Cable Splicing, Telephone Facilities, Network Administration, Solaris, System Administration, ITIL, Remedy, Apache, Routing, Requirements Analysis, Service Desk, Windows, SQL, Software Installation, LAN/WAN, Servers, Systems Analysis, DNS, Employee Training, Resolve Systems, EMC Smarts, SCRUM, Web Services, CMDB
Education
Charlotte Technical Center 1993 — 1993
Certificate, Surveying Engineering, a
Charlotte Technical Center 1993 — 1993
Certificate, CAD/CADD Drafting and/or Design Technology/Technician, a
CenturyLink April 1995 - Present
National Park Service October 1989 - June 1994
Skills
Unix, Linux, TL9000 - Quality..., System Testing, Telecommunications, SIP, TCP/IP, VoIP, Switches, Telephony, Network Design, Wireless, Ethernet, Management, Program Management, IP, Vendor Management
Education
Community College of Denver 2008 — 2012
Denver Academy of Court Reporting 1991 — 1996
Associate of Science (AS), Court Stenographer
Metropolitan State College of Denver
Bachelor's degree, Computer Science
CenturyLink June 1999 - Present
UBS 1998 - 1999
United States Marine Corps June 1982 - February 1989
Skills
Data Center, System Administration
Education
American InterContinental University 2004 — 2005
Master's, Information Technology
The Chubb Institute of Technology
Diploma, Data Center Support
Bloomfield College 1995 — 1997
Bachelor's degree, Materials Management; Business Management
Essex Count College 1990 — 1992
AS Business Administrations, Business Administrations
Blue Cross and Blue Shield of North Carolina September 2015 - Present
UnitedHealth Group October 2014 - September 2015
CenturyLink December 2010 - October 2014
CenturyLink April 2010 - December 2010
CenturyLink January 2010 - April 2010
CenturyLink November 2007 - January 2010
EMBARQ January 2006 - November 2007
Sprint March 2003 - January 2006
Sprint November 2001 - May 2002
Skills
Sales Operations, Sales Management, Retention, Customer Loyalty, Customer Service, Customer Satisfaction, Customer Retention, Multi-site Management, Change Management, Telecommunications, Employee Engagement, Employee Relations, Organizational..., Strategic Planning, Visionary, Time Management, Brand Loyalty, Leadership, Training, Coaching, Management, Call Centers, Direct Sales, Sales, Sales Process, Customer Experience, Marketing, Telephony, Project Planning, Recruiting, Performance Management, Human Resources, Budgets, Forecasting, Networking, Workforce Management, Wireless, Vendor Management, Team Leadership, CRM, Analysis, Account Management, Team Building
Education
Amberton University 2010 — 2012
Master of Science, Business Administration and Strategic Leadership
Southern Baptist School 1995 — 1996
Master of Christian Ministry, Music
William Jewell College 1988 — 1991
Bachelor of Science, Music
Moberly Senior High School 1984 — 1988
General, College Prep
CenturyLink September 2011 - Present
orbital sciences 2011 - 2015
Flint Hill School 2012 - 2013
this time Open to Editing Opportunities! January 2011 - September 2011
BAI Inc. October 2009 - January 2011
BAI Corporation October 2009 - January 2011
CenturyLink 2011 - 2011
Lockheed Martin August 2008 - October 2009
UNITECH/Lockheed Martin Corp August 2008 - October 2009
Noblis Corporation June 2004 - July 2008
Skills
Analysis, Training, Telecommunications, Proposal Writing, Program Management, Government, Project Management, Strategic Planning, Technical Writing, Software Documentation, Government Contracting, Team Leadership, Project Planning, Business Analysis, Management, Security, RFP, Team Building, Cross-functional Team..., Microsoft Office, Process Improvement, Research, Federal Government, Policy, Editing, Defense, Strategy, Business Development, DoD, Leadership
Education
Potomac School of Law 1974 — 1979
J.D., Law
American University 1961 — 1966
BA, Studied Chemistry, Biology, Psychology, Literature, Philosophy, Logic, and Mathematics (Pre-med)
Flint Hill Preparatory School 1956 — 1962
College Preparatory
American University
BA, Philosophy
Potomac School of Law
JD, Law
CenturyLink February 2015 - Present
Harte Hanks August 2014 - January 2015
tw telecom, inc. June 2011 - July 2014
AT&T April 2010 - June 2011
AT&T October 2008 - April 2010
AT&T August 2005 - September 2008
AT&T 2002 - 2005
Education
Southern University at New Orleans 1992 — 1994
BS
American InterContinental University 1999 — 2001
MIT
Staples Advantage January 2015 - Present
Sprint September 2013 - May 2014
Sprint September 2011 - September 2013
CenturyLink February 2008 - September 2011
AAA National January 2004 - November 2007
Skills
Sales, Sales Management, Sales Operations, Direct Sales, Supervisory Skills, Supervising, Instructor-led Training, Employee Training, Public Speaking, Wireless, Project Management, Call Centers, Strategy, Program Management, Salesforce.com, Account Management, Customer Service
Education
ITT Technical Institute-Orlando 2001 — 2003
Computer Networking/Programming
CFC Canada January 2014 - December 2014
CenturyLink January 2013 - January 2014
HP Enterprise Services December 2011 - August 2012
Hewlett-Packard November 2010 - November 2011
Hewlett-Packard January 2008 - October 2010
Hewlett-Packard January 2006 - December 2007
Hewlett-Packard August 1999 - December 2006
Manulife Financial February 1991 - July 1999
Skills
Service Design, ITIL, IT Service Management, PMP, IT Outsourcing, Project Portfolio..., Service Management, Service Delivery, Transition Management, Sla, IT Strategy, Outsourcing, HP, IT Transformation, Data Center, Citrix, Solution Architecture, Process Improvement, IT Operations, Service Improvement, Cloud Computing, Integration, Enterprise Architecture, Enterprise Software, Pre-sales, Management, SLA, Disaster Recovery, IT Management, Business Continuity, Strategy, Program Management, Vendor Management, Infrastructure, Project Management, Leadership, Information Technology, Consulting, System Deployment, Change Management, Business Analysis, Team Leadership
Education
Schulich School of Business
Masters Certificate
Loyalist College
ICS
Management Information Systems
CenturyLink April 2015 - Present
Skills
Product Management, Cross-functional Team..., Product Development, Product Marketing, P&L Management, Agile Project Management, Project Portfolio..., Negotiation, Market Research, Market Analysis, System Architecture, Customer Experience, Customer Acquisition, Scrum, Systems Analysis, Strategy, VoIP, Product Strategy, Team Management, Oracle, Managed Services, Product Design, P&L responsibility, M&A due diligence, Corporate Management, Business Modeling, Business Case, Product Life Cycle..., Portfolio Management, Product Roadmap, Financial Modeling, SQL Server, SaaS, Ethernet, Unified Communications, Lead Generation, Product Launch, Strategic Partnerships, Wireless, Cloud Computing, Telecommunications, MPLS, Leadership, Software Development, Management, Java Enterprise Edition, Product Requirements, Testing, Product Lifecycle...
Education
San Jose State University 2001 — 2003
MBA, Business Administration and Management, General
Nagarjuna University 1989 — 1993
B.Tech, Electronics & Communications Engineering
CenturyLink September 2008 - Present
QWEST COMMUNICATIONS CORP October 2003 - September 2008
QWEST COMMUNICATIONS CORP September 1998 - October 2003
National Home Insurance Company October 1997 - September 1998
Alex Gamueda Produce and River Valley Gardens January 1985 - September 1998
Skills
Contract Management, Process Scheduler, Contract Negotiation, Construction Management, Project Planning, Corporate Real Estate, Vendor Management, Budgets, Facilities Management, Telecommunications, Operations Management, Procurement, Program Management, Project Management
Education
University of Colorado at Denver 1994 — 1996
BS, Civil Engineering
Adams State College 1989 — 1994
Pre-Engineering & Biology
Regis Jesuit High School 1985 — 1989
St. Francis Medical Center November 2013 - Present
St. Francis Medical Center October 2009 - November 2013
St. Francis Medical Center January 2005 - October 2009
CenturyLink August 2003 - April 2004
Motorola June 2001 - August 2001
Defense Contract Audit Agency June 2000 - August 2000
Education
Amberton University 2005 — 2007
Master of Business Administration (M.B.A.), Strategic Leadership
Grambling State University 1998 — 2003
Bachelor's Degree, Accounting & Computer Information Systems
CenturyLink August 2011 - Present
Qwest Communications 2002 - July 2011
American Management Systems 2000 - 2002
AMS Management Systems Poland 1996 - 2000
Skills
Quality Assurance, Process Improvement, Telecommunications, SQL, Project Management, Testing, Requirements Analysis, Integration, Change Management, Software Documentation, Vendor Management, Business Analysis, Leadership, Team Building, Management
Education
University of Colorado Denver 2006 — 2009
MS, Computer Science
1997 — 2000
MBA, Marketing and Business Management
II LO Opole
CenturyLink July 2009 - Present
Embarq May 2006 - November 2009
Education
Acharya Nagarjuna University 1987 — 1991
BS
Oklahoma State University
Brocade January 2015 - Present
CenturyLink 2010 - Present
Qwest Communications 2010 - January 2012
Alcatel-Lucent 1999 - January 2011
Packet Engines (Acquired by Alcatel ) 1997 - 1999
Skills
Unified Communications, Managed Services, VoIP, MPLS, Telecommunications, Wireless, Customer Satisfaction, Leadership, Sales Enablement, IP VPN, Integrity, Cloud Computing
Education
Acadia University 1987 — 1990
BA, Economics
CenturyLink March 2003 - Present
QWEST 2003 - Present
Skills
Corporate Governance, Intellectual Property, Corporate Law, Telecommunications, Negotiation, Legal Research, Privacy Law, Litigation Management, Risk Management, Contract Negotiation, Litigation, Licensing, Legal Writing, Vendor Management, Employment Law, Contract Management, Software Licensing, Mergers & Acquisitions
Education
Albany Law School of Union University 1987 — 1990
Juris Doctor (J.D.), Law, Magna Cum Laude
IBM Global Business Process Services 2015 - Present
CenturyLink 1997 - 2015
Raytheon 1985 - 1997
TRW Defense and Electronics 1978 - 1985
Education
Rice University 1977 — 1978
MEE
Rice University 1973 — 1977
BSEE
Amberton University
Master of Business Administration (M.B.A.), Management
CenturyLink January 2008 - Present
Skills
Integration, Telecommunications, Databases, Business Analysis, SQL, Project Management, Management, Data Center, Vendor Management, Business Intelligence, IT Service Management, VoIP, SDLC, Requirements Analysis, Analysis, Disaster Recovery, Unix, IP, Network Design, Troubleshooting, Enterprise Architecture, Product Management, Visio, Agile Methodologies, PMP, Telephony, Large Scale System..., Crystal Reports
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
Master's degree
University of Qatar 1995 — 2000
Bachelor's degree
CenturyLink 2014 - Present
Realinfo LLC January 2000 - 2014
Skills
Oracle, Data Modeling, Data Warehouse..., Data Integration, Business Analysis, Database Design, Requirements Analysis, Software Project..., Solution Architecture, Agile Methodologies, SDLC, Real Estate Transactions, Informatica, IT Outsourcing, Data Warehousing, ETL, Integration, Management, SQL, Enterprise Architecture, Unix, Software Development, Project Management, Analysis
Education
Southern Illinois University, Edwardsville 1996 — 1998
MS, EE
Wichita State University 1996 — 1997
Deccan College Postgraduate and Research Institute 1991 — 1995
St Joseph High School
CenturyLink July 2009 - Present
Datalacrity August 2006 - Present
Sprint December 1999 - May 2006
Arrow Truck Sales August 1996 - December 1999
Systems Consultants Group 1993 - 1995
MacSource 1992 - 1993
Valentine Radford Advertising September 1986 - August 1992
Education
Alcorn State University 1975 — 1982
BA, English
CenturyLink March 2015 - Present
CGI February 2013 - December 2013
Cordys July 2009 - February 2010
HealthNet 2007 - 2008
Profitec January 1999 - November 2003
ATT FKA SNET 1980 - 1996
Skills
Account Management, Solution Implementation, CRM, Project Management, SaaS, Cloud Computing, Change Management, Product Management, Enterprise Software, Professional Services, Salesforce.com, Sales Management, Vendor Management, Team Leadership, Contract Negotiation, Sales Operations, Selling, Business Analysis, Management, Strategy, Channel, New Business Development, Negotiation, Program Management, Telecommunications, Strategic Partnerships, Process Improvement, Leadership, Training, Team Building, Business Process..., Business Intelligence, Sales, Cross-functional Team..., Integration, Customer Satisfaction, Solution Selling, Business Process, Management Consulting, Start-ups, Project Delivery, IT Strategy, Business Development, Software Project..., Executive Management, SDLC, PMP, Requirements Analysis, Enterprise Architecture, Pre-sales
Education
Albertus Magnus College
BA, COMMUNICATION
CenturyLink September 2007 - Present
American Background July 2002 - September 2007
Skills
Data Center, Help Desk Support, Management, Software Installation, Team Leadership, Technical Support, Information Technology, Virtualization, Switches, Networking, Security, Change Management, Windows, Account Management, VMware, Troubleshooting, Disaster Recovery, ITIL, Computer Security, Wireless Networking, Storage, WAN, Citrix, Firewalls, VoIP, Hardware, Routers, DHCP, Servers, Microsoft Technologies, System Administration, VPN, Network Design, IT Service Management, TCP/IP, Network Security, IT Management, Active Directory, Microsoft Exchange, Cloud Computing, DNS, Cisco Technologies, VMware ESX, IT Operations
Education
Full Sail University 2014 — 2016
Bachelor's Degree, Game Design, 4.0
University of Advancing Technology 2013 — 2014
Associate's Degree, Forensic Science and Technology, 3.9
American InterContinental University 2011 — 2012
Associate of Arts (A.A.), Business Administration w/ concentration on IT, 3.89
Mountain State University 2003 — 2003
None, Computer Science
Computer Learning Center 2001 — 2001
None, Computer Networking
Digital Corporation 2001 — 2001
A+ Training Cert, A+, MCSE, CCNA
CenturyLink November 2007 - Present
TCS November 2003 - Present
Skills
Requirements Analysis, Unix, Software Project..., Agile Methodologies, Telecommunications, Java, SDLC, Telecom BSS, Enterprise Architecture, VoIP, Managed Services, Team Leadership
Education
Acharya Nagarjuna University 2001 — 2003
Master's Degree, Computers
Acharya Nagarjuna University 1996 — 1999
Bachelor's Degree, Computer Science
CenturyLink November 2011 - Present
CenturyLink March 2006 - February 2012
Nextel Communications June 2005 - March 2006
Florida Digital Network February 1999 - April 2005
Orange County Convention Center July 1993 - February 1999
Southern Bell / Bell South June 1995 - October 1997
Skills
Ethernet, T1, Telecommunications, ATM networks, MPLS, Wireless, OC3, Customer Satisfaction, Customer Service, Telephony, DSL, DS3, Fiber Optics, Optical Fiber, DWDM, LAN-WAN, Frame Relay, Adtran, Cabling, TDM, Metro Ethernet, VoIP, Microsoft Office, Microsoft Excel, Switches, WAN, Microsoft Word, Outlook, IP, SS7, Process Improvement, RF, Provisioning, DSLAM, Call Centers, FTTx, Voice Mail, PRI, 5ESS, ISDN, Computer Network..., SIP Trunking, POTS, Switching, Broadband, Outside Plant, Co-location, Carrier Ethernet, ADSL, Long Distance
Education
ITT Maitland FL 1993 — 1995
AS, Electronics Engineering Technology
ITT Technical Institute-Orlando 1993 — 1995
Electronics Engineering Technology
CenturyLink 2007 - Present
Skills
MPLS, VoIP, Unified Communications, Managed Services, Co-location, Ethernet, Solution Selling, SIP Trunking, Telephony, IP, Wireless, SIP, WAN, Sales Engineering
Education
Alfred Adler Graduate School 2000 — 2007
Master's degree, Counseling Psychology
Creighton University 1983 — 1987
BA, Psychology
CenturyLink May 2012 - Present
Century Link 2011 - 2012
Breakthrough Management Group Inc 2003 - 2005
Quark Inc 1999 - 2002
Skills
Web Services, Agile Methodologies, Software Development, AngularJS, NodeJS, Java, Java Enterprise Edition, Spring, Weblogic, SOA, Hibernate, Tomcat, SDLC, Spring Framework, Liferay, Selenium, Content Management, Primefaces, Enterprise Portals, JavaScript, Karma
Education
University of Denver 1997 — 1999
MS, Computer Science
Acharya Nagarjuna University 1993 — 1997
Bachelors, Engineerign
CenturyLink October 2012 - Present
CenturyLink May 2008 - October 2012
Qwest March 2004 - May 2008
Best Buy October 1999 - February 2004
Skills
Logistics, Inventory Management, Transportation, Customer Relations, Sales Management, Call Center, Customer Service, Problem Solving, Microsoft Office, Excel, Account Management, Teamwork, Budgeting, Administration, Retail, Telecommunications, Team Leadership, Team Building, Negotiation, Strategic Planning, Team Management, New Business Development, VoIP, Access, Direct Marketing, Research, Billing, Online Marketing, Word, Product Development, Promotions, Market Research, Telephony, Troubleshooting, PowerPoint, Outlook, Social Media, People Management, Customer Satisfaction, Vendor Management, Sales Support, Public Speaking, Vendor Relations, Merchandising, Business Strategy, Documentation, Writing, Microsoft Excel, Call Centers, Sales Operations
Education
American InterContinental University
E.D, Business Administration; Human Resources (ongoing
Penn Foster University
Diploma, Paralegal Studies
Harris Corporation August 2005 - Present
CenturyLink September 2003 - August 2005
MCI/WorldCom September 2000 - May 2002
United States Army June 1990 - September 2000
Skills
Hardware, Integration, Software Documentation, Telecommunications, Testing, Network Administration, Switches, Troubleshooting, Cisco Technologies, Networking, Network Engineering, TCP/IP
Education
American InterContinental University
Bachelors, Information Technology
UPS November 2012 - Present
CenturyLink June 2010 - October 2012
Neurosynaptic Communications June 2006 - May 2010
Skills
QTP, Manual Testing, SQL, Unix, SDLC, CRM, IT Recruitment, XML, Java, Requirements Analysis, C++, Oracle, Quality Center, System Testing, User Acceptance Testing, C, HP QTP, Test Automation, Regression Testing, Testing, Agile Methodologies, Software Quality..., Test Cases, Load Runner, HP Quality Center
Education
Global Academy Of Technology 2002 — 2006
Bachelor of computer science, Bachelor in computer science, 65% - B+
dvs independent pu college shimoga 2000 — 2002
Science
Kasturba high school 1998 — 2000
KVG
KVG
CenturyLink February 2015 - Present
ARMA Global Corporation December 2013 - February 2015
Defense Intelligence Agency September 2011 - December 2013
Armed and Ready Security March 2011 - September 2011
U.S. Marine Corps August 2005 - December 2010
Skills
CCNP, CCNA, Security, Cisco Technologies, Troubleshooting, Network Engineering, Switches, Routers, Customer Service, Security+, BGP, OSPF, Information Technology, CompTIA Security+, Network Administration, Network Security
Education
American Military University 2009 — 2013
Bachelor's degree, Information Technology
American Military University 2008 — 2013
Bachelor's degree, Information Technology
CenturyLink August 2015 - Present
CenturyLink March 2013 - July 2015
Apex Systems November 2009 - March 2013
Qwest Communications May 2006 - August 2008
Skills
Agile Methodologies, Java, SDLC, XML, Test Automation, MS Project, Testing, Windows, SharePoint, Process Improvement, SQL, Software Development, Requirements Analysis, Project Management, Engineering, Quality Assurance, Integration, Microsoft Office, Program Management, Microsoft Project
Education
Colorado School of Mines 2005 — 2009
Bachelor's degree, Mathematics and Computer Science
Ecole nationale supérieure de l'Electronique et de ses Applications 2008 — 2008
Home September 2011 - Present
Delta Air Lines May 2011 - September 2011
CenturyLink August 2004 - July 2010
Skills
Telecommunications, Call Center, Learning Quickly, Learning New Software, VoIP, Call Centers, IP, Wireless, Managed Services, Ethernet, Telephony, Troubleshooting
Education
Louisiana Technical College-Bastrop Campus 2001 — 2003
Associate's degree, Business Administration and Management, General
CenturyLink October 2014 - Present
Integra Telecom October 2012 - October 2014
CenturyLink September 2009 - October 2012
Verizon May 2002 - March 2007
AT&T March 1997 - April 2002
Skills
Solution Selling, Telecommunications, Sales Management, CRM, Sales, Management, Customer Retention, Managed Services, Unified Communications, VoIP, Direct Sales, Salesforce.com, Wireless, Sales Process, Call Centers, MPLS, Account Management, Sales Operations, Cloud Computing, Selling, Telephony, B2B, Advertising
Education
American InterContinental University 2004 — 2006
Business Administration and Management, General, 3.5
Community College of the Air Force 1983 — 1986
Business Management, managing, 3.5
The Climate Reality Project July 2014 - Present
CenturyLink May 2008 - July 2014
Skills
Telecommunications, Call Center, Call Centers, Wireless, Customer Experience, Network Administration, Managed Services, Networking, Unified Communications, Vendor Management
Education
Franklin County Career and Technology Center 2013 — 2014
Certificate of Completion, Advanced Web Pages
Shippensburg University of Pennsylvania 2006 — 2007
Masters Degree, Applied History
Mount St. Mary's University 2002 — 2006
Undergraduate Degree, History
CenturyLink March 2014 - Present
CenturyLink October 2013 - March 2014
CenturyLink February 2013 - August 2013
LSU Health Sciences Center 2012 - 2013
US Air Force Reserve April 2010 - August 2012
Ouachita Parish Sheriff Office September 2007 - December 2009
US Army June 2001 - May 2006
Skills
Physical Security, Military, Surveillance, Police, Leadership, Information Security, Training, Network Security, Security+, Vulnerability Assessment, Security Clearance, Computer Security, Information Assurance, Computer Network..., Computer Proficiency, Computer Hardware, Computer Repair, Networking, Databases, SQL DB2, Intrusion Detection, Information Technology, Enforcement, Army, DoD, Security
Education
University of Louisiana at Monroe 2011 — 2014
Bachelor's Degree, Computer and Information Systems Security/Information Assurance, 3.00
American Public University System 2010 — 2011
Bachelors, Criminal Justice
Community College of the Air Force 2010 — 2011
Associate, Criminal Justice
Pacific Life October 2015 - Present
Taco Bell Corporate June 2015 - September 2015
Verizon Wireless February 2014 - November 2014
Verizon Wireless August 2013 - January 2014
Verizon October 2011 - July 2013
CenturyLink July 2010 - October 2011
SunGard Public Sector January 2010 - July 2010
City of Leesburg, Florida December 2006 - December 2009
Education
American Public University System 2012 — 2015
Master of Science (MS), IT PROJECT MANAGEMENT, 3.9 GPA
Columbia Southern University 2007 — 2009
Bachelor of Science (BS), Business Administration/Information Technology, 3.8 GPA
Kingsborough Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Information Systems, 3.7 GPA
Home Auto Liability Claims AdjusterAllstateDecember 2014 - Present
Century Link October 2011 - July 2012
CenturyLink October 2011 - July 2012
Wells Fargo Insurance Services August 2010 - March 2011
Wells Fargo Insurance Inc August 2010 - March 2011
Jody Baber State Farm Insurance May 2006 - July 2010
Skills
Insurance, Employee Benefits, Sales, Customer Service, Salesforce.com, Selling
Education
St. Stephen's University 2002 — 2006
Bachelor's degree, History
St. Stephen's University, St. Stephen 2002 — 2006
B.A; B.A, History and Literature
CenturyLink May 1983 - Present
CenturyLink June 1996 - Present
QWEST COMMUNICATIONS CORP 2000 - Present
Skills
Instructional Design, Project Management
Education
Portland State University School of Business Administration
Bachelor's Degree, Marketing / Economics
CenturyLink January 1999 - Present
Alcatel-Lucent March 1995 - January 1999
AT&T May 1984 - January 1995
Skills
Excel, Cable, DESIGN CABLE, Telecommunications, Optical Fiber, IPTV, Project Management, Program Management, Project Planning, Engineering, Telephony, Business Analysis, T1, Windows, Broadband, Ethernet, Vendor Management, Wireless, Collaborative Problem..., VoIP, Fiber Optics, Optical Engineering, Network Design, IP
Education
University of Houston 1973 — 1976
Business Administration and Management, General
The College of Saint Thomas More 1965 — 1969
BS, BUSINESS
CenturyLink 2010 - Present
Centurylink 1988 - 2010
United Telephone Company 1981 - 1988
Skills
Telecommunications, Broadband, Telephony, T1, Process Improvement, Customer Satisfaction, Team Management, DSL, Customer Retention, Cabling, Fiber Optics, Solution Selling, Team Building
Education
Cloud County Community College
General
Hutchinson Community College
Radiology
North Central Kansas Technical College
Plumbing Heating and Air Conditioning
Western Nebraska Community College
General Studies
Davis Logistics, LLC May 2011 - Present
CenturyLink February 2012 - March 2012
The GEO Group, Inc. January 2008 - February 2012
Bay 1 Properties February 2007 - November 2007
Cymark, INC. / IAC Liquidating Trust, LLC January 2002 - February 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, ADP Payroll, Kronos Timekeeping, Infinium, POS, Administrative..., Bookkeeping, Customer Service, Accounts Payable, Accounts Receivable, Accruals, PowerPoint, Adobe Acrobat, QuickBooks, Quicken, Work Well Independently, Team Building, Team Leadership, Strategic Thinking, Critical Thinking, Case Managment, Cash Management, Property Management
Education
Central Louisiana Technical College-Alexandria Campus 1996 — 1998
Associate's degree, Business Administration and Management, General
Block High School 1989 — 1993
High School Diploma, General Studies
Snyder's-Lance Inc. October 2009 - Present
Snyders-Lance Inc January 2009 - Present
CenturyLink April 2008 - October 2009
CenturyLink April 2008 - October 2009
Archway Mothers Cookies October 1993 - February 2008
Archway Mothers Cookies October 1993 - February 2008
Archway Mothers Cookies January 1993 - January 2008
Arcway Mothers Cookies July 2001 - October 2003
Skills
Microsoft Excel, Microsoft Word, AS400 system, 10 Key, Switchboard, Filing, Customer Service, Packaging, Inventory Control
Education
Ashland County-West Holmes Career Center 1986 — 1988
Certificate, Administrative Assistant and Secretarial Science, General
Ashland Joint Vocational School
work, Secretarial/Accounting
North Central State College
North Central Technical College
ONLINE Information Services January 2011 - August 2011
CenturyLink January 2010 - December 2010
Education
Miller-Motte College-Greenville 2011 — 2013
Centurylink May 2015 - Present
CenturyLink February 2013 - May 2015
Verizon VoIP Installations August 2008 - July 2012
Verizon April 2003 - August 2008
Qwest October 1999 - October 2000
US Navy July 1991 - May 1996
Skills
Cisco Technologies, WAN, Frame Relay, BGP, LAN-WAN, Troubleshooting, Network Engineering, MPLS, OSPF, VPN, Switches, Routers, Adtran, IP, Routing, VoIP, Ethernet, Telecommunications, Vendor Management, CCNA, Juniper, EIGRP, Cisco IOS, ISDN, T1
Education
Newfield High School
High School Regents Diploma
Wipro Technologies January 2014 - Present
CenturyLink May 2013 - December 2013
ProMinent Fluid Controls, Inc. 2012 - 2013
Norfolk Southern Railroad March 2011 - October 2012
Canadian National March 2010 - February 2011
Skills
SAP HR, SAP ERP, Payroll, ERP, Business Process..., SAP HR Time Management
Education
Asia Pacific Institute Of Management 2001 — 2003
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
CenturyLink April 2006 - Present
Education
Anna University 2001 — 2003
Master of Engineering (M.Eng.)
Nagarjuna University 1997 — 2001
Bachelor of Technology (BTech)
CenturyLink March 2000 - Present
Education
Central Technology Center 1999 — 2000
Certificate, Telecommunications Technology/Technician
Oklahoma State University 1986 — 1993
Bachelor of Science (BS), Advertising
Autumn Meadows Skilled Care May 2012 - Present
CenturyLink September 2011 - February 2012
Ashland Healthcare May 2011 - September 2011
Skills
Typing, Computers, Microsoft Word, Microsoft Office, Microsoft Excel, Android, Bookkeeping, Small Business, E-Learning, Food & Beverage, 10 Key, Social Media, Nursing, PowerPoint, Research
Education
Nichols Career Center 2008 — 2009
LPN, Nursing Science
Intercession Christian School 1994 — 1998
High School Diploma, General Studies
CenturyLink February 2014 - November 2014
Sprint March 2009 - February 2014
Skills
Call Centers, Telecommunications, Customer Experience, Customer Service, Telephone Skills
Education
WGU Tennessee 2015 — 2016
Master of Arts (M.A.), History Teacher Education
Berea College 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
CenturyLink April 2013 - Present
Skills
Java, J2EE Web Services, J2EE Application..., Struts, Spring, Hibernate, jQuery, HTML 5, CSS3, AJAX
Education
State University of New York at New Paltz 2010 — 2013
Master of Science (M.S.), Computer Science
Aurora's Scientific Technological And Research Academy 2006 — 2010
Bachelor of Science (B.S.), Computer Science
CenturyLink August 2006 - Present
CenturyLink 2001 - 2014
Qwest August 2003 - August 2006
Skills
Phishing, Fraud, Fraud Detection, Online Fraud, Internet Security
Education
Lakewood College 1990 — 1992
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science
Brown College 1986 — 1988
Associate of Arts and Sciences (AAS), Radio and Television Broadcasting Technology/Technician
CenturyLink October 2012 - Present
Education
Career Technical College-Monroe 2006 — 2009
Associate's degree, Radiologic Technology/Science - Radiographer