CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
CenturyLink List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CenturyLink. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CenturyLink Salaries. You can even request information on how much does CenturyLink pay if you want to. Learn about salaries, pros and cons of working for CenturyLink directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
CenturyLink February 2015 - Present
CenturyLink March 2000 - February 2015
Skills
Telecommunications, IP, VoIP, MPLS, WAN, Ethernet, TCP/IP, Troubleshooting, Integration, Telephony, LAN-WAN, Managed Services, Project Management, Technical Support, Service Delivery, Fiber Optics
Education
Columbus State
Walt Disney World August 2015 - Present
Granite City Food & Brewery December 2014 - August 2015
CenturyLink September 2014 - December 2014
David's Bridal June 2014 - October 2014
Victoria's Secret Pink January 2014 - May 2014
Kelly Inn September 2013 - May 2014
Theodore Roosevelt Medora Foundation May 2012 - September 2013
March of Dimes January 2013 - May 2013
Concordia College September 2011 - May 2013
Summit University Living at Home Block Nurse Program June 2011 - August 2011
Skills
Event Planning, Social Media, Microsoft Office, Customer Service, Advertising, Nonprofits, PowerPoint, Microsoft Excel, Public Speaking, Press Releases, Public Relations, Microsoft Word, Microsoft Publisher, Leadership, Teamwork, Hotels
Education
Concordia College 2009 — 2015
Bachelor of Arts (B.A.), Communication Studies- Public Relations Emphasis
Central High School 2005 — 2009
General
McKesson February 2013 - Present
CenturyLink December 2010 - February 2013
Dynamic Medical Systems July 2009 - December 2010
The Nebraska Medical Center July 2007 - July 2009
Skills
Sales Management, Program Management, Conflict Resolution, Team Building, Account Management, Coaching, Public Speaking, New Business Development, Training, Contract Negotiation, Strategic Planning, Telecommunications, Customer Service, Cloud Computing, Management, Wireless, Qualifying Prospects, Client Aquisition, Territory..., Territory Management, Salesforce.com, Sales Presentations
Education
University of Nebraska at Omaha 2003 — 2008
Bacholer's degree, Biology and Chemistry
Creighton University 2000 — 2002
Nursing
USAA January 2015 - Present
Cohort Capital, LLC March 2013 - Present
CenturyLink December 2013 - January 2015
Boeing August 2011 - December 2013
Boeing August 2010 - August 2011
US ARMY - Captain March 2007 - August 2010
Skills
Business Strategy, Leadership, Strategic Financial..., Investments, Mergers & Acquisitions, Financial Modeling, Valuation, Due Diligence, Venture Capital, Corporate Development, Acquisitions, Business Valuation, Private Equity, Enterprise Valuation, Variance Analysis, Portfolio Management, DCF Valuation, Capital Markets, Financial Planning, Forecasting, Strategy
Education
University of Denver 2010 — 2012
MASTER, BUSINESS ADMINISTRATION; EMPHASIS IN FINANCE
Cornell University 2010 — 2010
CERTIFICATE, FINANCIAL MANAGEMENT
Cox Communications September 2014 - Present
AT&T June 2014 - September 2014
CenturyLink August 2013 - June 2014
Cleveland Sight Center April 2013 - May 2013
KJT Logistics September 2010 - January 2013
Future Foundation January 2007 - April 2009
Quest For Change 2009 - 2009
CNN January 2001 - August 2004
World Changers Church International 1999 - 2002
Skills
Routers, Cisco Technologies, Switches, Vendor Management, Cisco Routers, Routing, Network Design, Cisco IOS, Cisco Wireless, WAN, MPLS VPN, Juniper, Public Speaking, Telecommunications, Operations Management, System Administration, Strategy, BGP, Project Management, Employee Training, Cisco Certified, ITIL, Project Coordination, Presentation Development, Presentation Design, Client Presentation, Written & Oral..., Training Delivery, Curriculum Design, Curriculum Development, Program Management, Program Coordination, Program Development, Entrepreneurship, ITIL Implementation, Juniper Technologies, Alcatel, VLAN, Networking, Troubleshooting
Education
Ohio University 2013 — 2016
Bachelor of Technology (BTech), Information Technology
Cuyahoga Community College 2012 — 2015
Associate of Applied Business - Information Technology, Information Technology
CenturyLink February 2014 - Present
Suddenlink Communications November 2011 - December 2012
United States Air Force December 2002 - November 2011
Skills
Telecommunications, Aircraft Maintenance, Computers, Network Administration, Network Security
Education
University of Texas at Tyler 2011 — 2014
Bachelor of Science (B.S.), Biology, General
Community College of the Air Force 2002 — 2006
Associate of Science (A.S.), Aircraft Armament Systems Technology
D J Consulting, LLC June 2012 - Present
CenturyLink May 2003 - April 2012
Qwest Communications January 2002 - May 2003
Qwest Communications October 2000 - January 2002
Qwest Communications May 1998 - October 2000
Qwest 1990 - 1992
Skills
Product Management, Product Operations, Sales Support, Product Strategy, Telecommunications, Product Life Cycle..., Cross-functional Team..., Contract Negotiations, Vendor Management, Product Launch, Unified Communications, Strategy Development, Business Strategy, Program Management, Product Development, Partner/Vendor Relations, VoIP, Contract Negotiation, Strategy, Sales Operations, Partner Management, Integration, Go-to-market Strategy, Mobile Devices, SaaS, Direct Sales, Wireless, Solution Selling, Product Lifecycle..., IP, Strategic Planning, Cloud Computing, Telephony, MPLS, Managed Services, Competitive Analysis, Management, Strategic Partnerships, Leadership, P&L Management, Co-location, Ethernet, Broadband, Product Marketing, Channel Partners, Hosted Services, Professional Services, SIP, DWDM, CPE
Education
Learning Journeys International Center for Coaching 2014 — 2014
Master Certified Coach (completed 12/2014, Leadership & Personal Development Coaching
Learning Journeys International Center for Coaching 2013 — 2013
Certified Life Coach Practitioner - September 2013, Master Certified Coach
Concordia University-St. Paul 1993 — 1997
Business BA, Organizational Management & Communications
CenturyLink November 2011 - Present
Six-String Bliss November 2005 - September 2013
CenturyLink March 2008 - November 2011
Skills
Social Networking, Training, Sound, Creative Writing, Telecommunications, Podcasting, Customer Service, Content Management, New Media, Broadcast, Interviews, Storytelling, Editing, Blogging, Articulate Storyline, Gamification, Instructional Design
Education
Concordia University-Wisconsin 1996 — 2000
BA, Theology/Theological Studies
CenturyLink September 2013 - Present
CenturyLink January 2012 - January 2014
Qwest Communications September 1999 - January 2012
Qwest March 2007 - October 2009
Army National Guard June 1995 - June 2001
Harmony Ball June 1995 - September 1999
US Army September 1989 - June 1995
Skills
CCNA, JNCIA, CCNA vocie, Veterans, VoIP, Telecommunications, Visio, Cisco Technologies, Wireless, Troubleshooting, MPLS, Testing, T1, Vendor Management, Security, Networking, Data Center, Software Documentation, System Deployment, TCP/IP, VPN, RFP, Service Delivery, Cloud Computing, Business Process..., Business Process Design, Business Analysis, Juniper, Ethernet, Frame Relay, Managed Services, Network Design, WAN, Telephony, Network Security, LAN-WAN, Integration, Process Improvement, Disaster Recovery, Switches, DSL, ATM networks, Call Centers, SIP Trunking, Provisioning, IP, Management, Routers, Unified Communications, Project Management
Education
Wilberforce University
Bachelor of Science (BS), Information Technology
Columbus State 1996 — 1999
Associate of Arts (A.A.), Economics/Mathematics
CenturyLink November 2014 - Present
Wingspan Portfolio Advisors July 2013 - October 2014
Chase August 2005 - June 2013
Chase March 2003 - July 2005
Chase May 2000 - May 2003
Chase September 1998 - May 2000
Chase March 1998 - September 1998
Skills
Call Centers, Management, Customer Satisfaction, Customer Service, Banking, Credit, FHA, Leadership, Performance Management, Government Insuring, Process Improvement, Business Analysis, Mortgage Servicing, Mortgage Banking, Records Management, Mortgage Lending, Risk Management, Microsoft Excel, Vendor Management
Education
Northeast Louisiana University 1989 — 1995
Bachelor of Business Administration (B.B.A.), Management
Community College of the Air Force 1990 — 1991
Avionics Communication and Navigation Systems
Ouachita Parish High School 1985 — 1989
State Required Curriculum
CenturyLink January 2013 - Present
CenturyLink June 2011 - December 2012
CenturyLink June 2010 - June 2011
QWEST COMMUNICATIONS CORP June 2006 - June 2010
QWEST COMMUNICATIONS CORP January 2005 - June 2006
Air National Guard June 1999 - January 2005
QWEST COMMUNICATIONS CORP April 1999 - December 2004
United States Air Force August 1994 - August 1998
Skills
VoIP, Routers, LAN-WAN, WAN, MPLS, IP, Telecommunications, Switches, Cisco Technologies, Management, Organizational..., Materials Management, Financial Analysis, Labor Relations, Business Process...
Education
University of Phoenix 2001 — 2004
Bachelor's Degree, Information Technology
Community College of the Air Force 1994 — 1998
Associate's Degree, Electronic Systems
Kickertek 2013 - Present
CenturyLink May 2004 - February 2013
Strouds, The Linen Experts 2001 - 2003
Skills
Sales Operations, Strategy, Telecommunications, Sales Management, Leadership, Business Development, Direct Sales, Sales, Training, Management, Customer Retention, Call Center, Customer Experience, Retail, Solution Selling, Human Resources, Coaching, Sales Process, Salesforce.com, Strategic Planning, Business Planning, Customer Satisfaction, B2B, Selling, Analysis, Cross-functional Team..., Account Management, Team Building, Customer Service, Negotiation, Team Leadership, Strategic Partnerships, Merchandising, Entrepreneurship, Contract Negotiation, Innovative, Visionary, Strategic Visionary, Maximizer
Education
Minnesota State University, Mankato
Crown College
CenturyLink May 2015 - Present
Creighton University August 2014 - Present
Hy-Vee June 2010 - Present
CSG International May 2014 - August 2014
Creighton University September 2013 - May 2014
Mutual of Omaha May 2011 - August 2011
Skills
Leadership, Time Management, Customer Service, PowerPoint, Microsoft Office
Education
Creighton University 2012 — 2016
Bachelor of Science (B.S.), Computer Science, Junior
Omaha North High School 2008 — 2012
CenturyLink May 2012 - Present
Qwest Communications May 2005 - May 2012
US West 1998 - 2000
Skills
Telecommunications, VoIP, MPLS, Managed Services, IP, Wireless, Unified Communications, Ethernet, Telephony, Network Design, T1, DWDM
Education
Dakota County Technical College 1999 — 2001
MCSE, CCNA, CCNP
CenturyLink April 2007 - Present
CenturyLink April 2007 - Present
AlliedBarton Security Services January 2005 - February 2007
Skills
Team Management, Physical Access Control, Card Access, Microsoft Office, Microsoft Excel, Microsoft Word, Physical Security, Security Management, Access Control, Alarm Systems, CCTV, Call Centers, Computer Security, Customer Service, IP, Networking, Program Management, Project Management, Security, Surveillance, Team Building, Telecommunications, Training, VoIP, Wireless
Education
Westwood College of Technology 2008 — 2010
Computer and Information Sciences and Support Services
Community College of Aurora 2005 — 2008
Criminalistics and Criminal Science
TDS Telecom May 2015 - Present
Renodis August 2011 - April 2015
CenturyLink June 2009 - August 2011
CenturyLink October 2007 - June 2009
Verizon Wireless October 2003 - October 2007
Qwest September 2000 - July 2003
Skills
Account Management, Telecommunications, Salesforce.com, Sales Process, Managed Services, Sales Operations, Direct Sales, Solution Selling, Call Centers, Sales, SaaS, Enterprise Software, Customer Satisfaction, VoIP, Unified Communications, Management, CRM, MPLS
Education
Dakota County Technical College 1998 — 2000
Associate's Degree, Telecommunications Technology/Technician
CenturyLink April 2011 - Present
Qwest November 2005 - March 2011
Skills
MPLS, Telecommunications, Telephony, Call Centers, Ethernet, VoIP, Network Design, IP, Computer Network..., Broadband, MySQL, Integration, Cisco Technologies, Switches, Fiber Optics
Education
University of Minnesota-Twin Cities 1995 — 1999
Chemical Engineering
Dakota County Technical College 1999 — 2001
AAS, Telecommunications Technology
Oracle July 2015 - Present
Cerner Corporation December 2013 - June 2014
CenturyLink December 2012 - January 2013
Bharat Heavy Electricals Limited June 2012 - June 2012
Skills
Design Thinking, Human Computer..., Persuasive Computing, User Interface Design, User Experience Design, Speculative Design, Django, Crowdsourcing, C#, Linux, Python, CSS, Data Structures, Embedded C, Core Java, Databases, XML, ANSI C, C++, Unix, JSP, Perl, Ruby, MySQL, Shell Scripting, Java, HTML, JavaScript, PHP, C, SQL, Research, .NET
Education
Cornell University 2014 — 2015
Master of Engineering (MEng), Computer Science, 3.939
Vellore Institute of Technology 2010 — 2014
Bachelor of Technology (B.Tech.), Information Technology, 9.01/10
Christ Junior College 2008 — 2010
12th Grade, Physics Chemistry Maths Electronics, 84.66%
Cathedral High School 1996 — 2008
Upto 10th Grade, ICSE [Indian Certificate of Secondary Education], 83.85%
CenturyLink May 2015 - Present
CenturyLink July 2013 - June 2015
United States Air Force January 2011 - August 2012
United States Air Force December 2008 - August 2012
Skills
Program Administration, Data Analysis, Document Classification, Client Correspondence, Priority Management, Establishing Processes, Privacy Policies, IT Security Policies, Incident Investigation, Call Processing, Progress Monitoring, Incident Management, Newsletters, Information Protection, Reports, Violations, Teleconferencing, Telecommunications, Controllers, Secret, Military Operations, COMSEC, Satellite Communications, Information Assurance, SATCOM, DoD, Computer Security, Vulnerability Assessment, Communications Security, Military Experience, Troubleshooting, CCNA, Air Force, Active DoD Secret..., NIST, Electronic Warfare, Intelligence Analysis, Network Security, Networking, DIACAP, Security Clearance, CompTIA, Defense, National Security, Security Policy, Remedy Ticketing System, Organizational..., CompTIA A Certification, SharePoint, Network Administration
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Masters in Project Management, Information Technology
American Military University 2010 — 2013
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
Community College of the Air Force 2009 — 2012
Associate's degree, Electronic Systems
Lasalle Computer Learning Center 2011 — 2011
Cisco Certification Network Associates, Information Technology
USDA (FSA) Farm Service Agency (TCO) Test and Certification Office June 2015 - Present
Phillips 66 October 2014 - May 2015
Layered Tech February 2014 - October 2014
Datapipe February 2014 - October 2014
Epiq Systems June 2013 - February 2014
Covidien June 2012 - June 2013
Build-A-Bear Workshop 2013 - 2013
Pfizer October 2011 - May 2012
CenturyLink June 2011 - November 2011
First Data Corporation August 2010 - June 2011
Skills
Project Management, Software Project..., Infrastructure..., IT Infrastructure..., Personnel Management, Cross-functional Team..., Team Leadership, Situational Leadership, Project Planning, Strategic Planning, Business Planning, Risk Management, Risk Assessment, Issues Managment, Resolving Issues, Mitigation Strategies, Program Management, Logistics Management, Logistics Consulting, Software Development, Problem Solving, Collaborative Problem..., Problem Analysis, Problem Management, Creativity Skills, Large Budget Management, P&L Budget Management, Expense Budget..., Communication, Strategic Communications, Corporate Communications, Business Communications, Communication Skills, Presentations, Technical Presentations, Written & Oral..., Executive Presentation..., Personal Training, Instructor-led Training, Music, Computer Hardware, Computer Science, Computer Program, Management, Management Consulting, Business Systems...
Education
Webster University 1999 — 2002
MBA, Business and Management
The George Washington University
Master Certificate, Project Management
Community College of the Air Force 1989 — 1997
Associates, Logistics
Ikon Solutions
Associate in Applied Science Degree, Logistics
Park University 1989 — 1995
Bachelor of Science, Computer Science
Farragut High School 1978
Webster University
MBA
DCI IT Consulting Inc January 2014 - Present
CPI February 2013 - Present
CenturyLink June 2011 - April 2012
Dassner Consulting Inc. March 2011 - March 2012
Carrier Access Inc September 2010 - March 2011
Qwest Communications April 2007 - August 2010
Cox Communications 1998 - 2007
Frontier Communications 1996 - 1997
Verizon 1993 - 1997
Skills
Private Line, Long Distance, SIP Trunking, MPLS, Metro Ethernet, Telecom Expense..., Sales Engineering, Telephony, Ethernet, Unified Communications, DWDM, LAN-WAN, CWDM, TDM, Toll Free, Managed Services, 802.1q, Q in Q, NNI, ENNI, Tandem Switching, Feature Group Tandem..., Access and Egress, Point to Point, Point to Multipoint, DACS, Multiplexers, Troubleshooting, Telecommunications, T1, IP, PRI, Frame Relay, Broadband, Optical Fiber, VoIP, Network Design, Solution Selling, MPLS VPN, Hosted Services, SIP, DS3, Fiber Optics, Network Engineering, OSI Model, Wireless, Data Center, Co-location, WAN, ISDN
Education
Creighton University 1999 — 2000
Cisco Networking Academy, Information Technology
Brainerd College 1985 — 1987
Physical Geology
Westside HS 1981 — 1983
Oakdale Elementary School
General Courses, k thru 6
CenturyLink December 2014 - Present
Lockheed Martin August 2014 - Present
NJVC-LLC December 2009 - Present
NGA 2008 - 2014
NGA 2008 - 2014
NGA 2008 - 2014
NJVC, LLC March 2012 - October 2012
NJVC-LLC March 2012 - October 2012
NJVC-LLC December 2008 - December 2009
United States Air Force March 2006 - January 2009
Skills
Cisco Technologies, Network Security, Switches, Routers, Active Directory, LAN-WAN, TCP/IP, OSPF, EIGRP, Network Administration, Network Engineering, Network Design, DoD, Security Clearance, CCNA, CCDA, Cisco Certified, ITIL v3 Foundations..., Security+, Juniper, Juniper Switches
Education
McKendree University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Community College of the Air Force 2007 — 2009
Associate of Communication, Electronic Systems Technology
St. Louis Community College 2002 — 2004
Associate of Science (AS), Communication, General
Danaher February 2012 - Present
Danaher July 2010 - January 2012
CenturyLink January 2007 - June 2010
CenturyLink January 2003 - December 2006
CenturyLink June 2000 - January 2003
CenturyLink September 1999 - June 2000
Skills
Leadership, Cross-functional Team..., Operations Management, Strategic Planning, Start-ups, Sales, Program Management, Customer Retention, Customer Satisfaction, Budgets, CRM, Training, Process Improvement, Marketing, Recruiting, Brand Awareness, Project Coordination, Call Centers, Lead Generation, B2B, Analysis, Manufacturing, Continuous Improvement, Employee Training, Customer Service, Project Management, Sales Operations, Account Management, Software Documentation, Product Launch, Training & Development, Project Implementation, Lean Manufacturing, Telecommunications, Industrial Control, Management, Building Customer..., Industrial Controls, Digital Marketing, Content Development, Marketing Management, Marketing Strategy, P&L Management, Social Media Marketing, Product Management, Product Marketing, Online Reputation..., Customer Experience, Strategy, Salesforce.com
Education
Cornell University - Johnson Graduate School of Management 2013 — 2013
Certificate, Marketing Strategy
East Tennessee State University 2004 — 2006
Masters of Arts, Business/Corporate Communications
King College 1993 — 1997
Bachelors of Arts, English Language and Literature
CenturyLink April 2011 - Present
Deming Center for Entrepreneurship at the University of Colorado October 2014 - Present
QWEST COMMUNICATIONS CORP 2007 - 2011
QWEST COMMUNICATIONS CORP 2006 - 2007
QWEST COMMUNICATIONS CORP 2003 - 2007
QWEST COMMUNICATIONS CORP 1999 - 2003
Skills
Program Management, Product Management, Telecommunications, Strategy, PMP, Product Development, Cross-functional Team..., Vendor Management, Strategic Planning, Start-ups, Business Planning, Operations Management, Project Management, Process Improvement, Financial Modeling, Financial Analysis, Management, Budgets, Technology Development..., Business Case Expertise, Capital Investment..., Supplier Certification, Entrepreneurship, Business Development, Integration, Engineering, Forecasting, Business Process..., Leadership, Investments, Competitive Analysis, Project Planning, Strategic Partnerships, Networking, Business Analysis, Change Management, Team Leadership, Lean Development
Education
Cornell University - Johnson Graduate School of Management
MBA
Lehigh University
BSME, Mechanical Engineering
United Information Technology (UIT) October 2009 - Present
UIT - United Information Technology January 2009 - Present
Verizon - Multilingual February 1980 - Present
Alta Resources September 2012 - October 2013
Experience Unlimited 2012 - 2012
CenturyLink 2011 - 2011
Verizon October 2004 - April 2009
Verizon Consumer West January 1999 - January 2004
Skills
Call Center, Customer Service, Team Building, Coaching, Problem Solving, Customer Satisfaction, Customer Relations, Troubleshooting, Staff Development, PowerPoint, Word, Process Improvement, Call Centers, Microsoft Excel, Supervisory Skills, Software Documentation, Strategic Planning, Analysis, Time Management, Telecommunications, Microsoft Word, Management, Change Management, Training, System Administration, Leadership, Inventory Management, Technical Training, Sales, Recruiting, Team Leadership, Project Management, Leadership Development, Program Management, Microsoft Office, Quality Assurance, Outlook, Customer Retention, Public Speaking, Teamwork, Budgets, Account Management, Project Planning, Vendor Management, Business Analysis, Access, Team Management, Employee Relations
Education
University of Redlands 1994 — 2002
Masters, Management
University of Redlands 1994 — 2002
Master of Arts, Management
Community Involvement
Bulldogs, Service
Crafton Hills College
Associate of Arts, Liberal Studies
University of Redlands
Bachelor of Science, Business and Management
City of Faribault 2008 - Present
CenturyLink January 2000 - Present
Edison Custom Electronics November 1997 - Present
Skills
Team Building, Networking, Microsoft Office, Customer Service, Network Administration, Public Speaking, Databases, Windows, Computer Hardware, Team Leadership, Leadership, Project Management, Project Planning
Education
Dakota County Technical College 1998 — 1999
Telecommunications, Telecommunications
MN West - Jackson 1997 — 1998
Tellecommunications
CenturyLink April 2014 - Present
CenturyLink August 2012 - April 2014
CenturyLink May 2012 - August 2012
CenturyLink November 2011 - May 2012
Qwest October 2010 - November 2011
Qwest March 2008 - October 2010
Skills
Cisco IOS, JUNOS, BGP, MPLS VPN, FWSM, QoS, Adtran, Ciena, Alcatel, IS-IS, VPLS, STP, Routing, Cisco Switches, Multicast, MPLS, T1, IPSec, Collaborative Problem..., Cisco Technologies, Telecommunications, WAN, Ethernet, IP, Troubleshooting, VoIP
Education
Dakota County Technical College 2007 — 2009
Associate Degree in Applied Science, Networking Administration
Pharmaca Integrative Pharmacy September 2015 - Present
CenturyLink April 2015 - September 2015
Navigant March 2014 - April 2015
Navigant October 2011 - March 2014
Northern Trust August 2009 - October 2011
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Accounting, Valuation, Analysis, Strategic Financial..., Finance, Auditing, Forecasting, Internal Controls, Business Intelligence, Essbase, Cost Accounting, Private Equity, Microsoft Excel, Financial Forecasting, Variance Analysis, Corporate Finance, Microsoft Office, Management, Process Improvement, Data Modeling, Customer Service, Data Analysis, PowerPivot, Business Objects, Hyperion Financial..., PeopleSoft, Investran, SharePoint, Project Management, Microsoft Word, PowerPoint, Access, Database Administration, Data Warehousing, Microsoft BI Suite, PowerView, Financial Planning
Education
Creighton University 2005 — 2009
Bachelor of Science (B.S.), Accounting & Finance, 3.5
University of Westminster 2008 — 2008
CenturyLink May 2013 - Present
Merge Healthcare February 2012 - October 2012
Radiology Imaging Associates November 2007 - June 2011
Halifax Health March 2005 - November 2007
Berger Health System March 2001 - March 2005
Computer Central May 2000 - November 2001
Horizon Telcom May 1998 - January 2000
Horizon Telcom November 1994 - May 1998
United States Air Force September 1986 - August 1992
Skills
Network Architecture, Switches, Microsoft Office, Troubleshooting, Excel, Word, Budgeting, Problem Solving, Customer Service, Cisco, Access, Windows, Disaster Recovery, Planning, Documentation, Scheduling, Outlook, Servers, Visio, Active Directory, Telecommunications, Operating Systems, Customer Relations, Administration, Negotiation, Process Improvement, Contract Negotiation, Advertising, Web Design, Online Marketing, Research, Team Building, Program Management, Strategic Planning, Change Management, PowerPoint, Marketing Strategy, HTML, Analysis, Photoshop, Software Documentation, Budgets, System Administration, Cisco Technologies, DHCP, DNS, Hardware, Routers, Security, Technical Support
Education
University of Maryland University College 1986 — 1992
BS, Business Management / Accounting / English, 3.9
Community College of the Air Force 1986 — 1989
AAS, Aircraft Accessory Systems Technology
Year Up January 2014 - Present
Year Up March 2013 - Present
Year Up 2013 - 2015
CVS Caremark Corporation July 2013 - January 2014
Job Corps August 2011 - October 2012
Walmart March 2012 - June 2012
CenturyLink January 2009 - December 2010
Stream Global Services January 2007 - January 2008
Skills
Microsoft Office, Telephone Skills, Telephony Support, Customer Service, Case Managment, Case Management, Customer Satisfaction, Training, Call Centers, Leadership, Networking, Operations Management
Education
Community College of Rhode Island 2013 — 2014
CenturyLink November 2014 - Present
CenturyLink December 2013 - Present
JPMorgan Chase & Co. September 2011 - November 2013
Verizon Wireless August 2006 - September 2011
US Family Mortgage 2005 - 2006
Capital Mortgage 2003 - 2005
Nationwide Insurance 2002 - 2003
Skills
Sales, Sales Management, Cold Calling, Customer Service, Banking, Selling, Coaching, Mortgage Lending, Mortgage Banking, FHA, Direct Sales, Customer Retention, Team Building, Microsoft Excel, Retail, Outlook, Microsoft Word, Account Management, Customer Satisfaction
Education
University of Phoenix
Business, Business Management
Columbus State
Dublin Coffman
Charter Communications May 2014 - Present
CenturyLink October 2013 - May 2014
CenturyLink April 1998 - October 2013
United States Air Force May 1991 - April 1998
Skills
Ethernet, Telecommunications, Metro Ethernet, Networking, IT Management, Academic Achievement, Fiber Optic Networks, DWDM, Data Center, Team Leadership, Unix, SQL, VLAN, ETL, Data Warehousing, SIP, JCL, MPLS, Data Mining, Dimensional Modeling, TCP/IP, DACS, Project Management, Change Management, DLC, Broadband Networks, DMS-100, Flashwave 4500, Fujitsu Flashwave 7420, Servers, Microsoft SQL Server, Information Security, Visio, MS Project, T1, T3, Requirements Analysis, Voice Mail, SS7, Databases, SharePoint, Microsoft Office, Cross-functional..., Wireless, Troubleshooting, Testing
Education
Lindenwood University 2012 — 2013
Master of Science (M.S.), Information Technology Management, 4.0
William Jewell College 1986 — 1990
BA, Communications
Community College of the Air Force
Assoc, Avionics Electronics
Valley Telecommunications May 2014 - Present
CenturyLink November 2011 - April 2014
SD 2 School Board April 2010 - April 2014
CenturyLink January 2008 - April 2014
Qwest January 2008 - November 2011
U S WEST June 1997 - January 2008
US West/Qwest Communications June 1997 - January 2008
Skills
Ham Radio Operator, Telecommunications, Optical Fiber, Telephony, ISDN, Network Design, Broadband, Cabling, DSL, Fiber Optics, SAP, Construction, T1, VoIP, Switches, Routers, School Boards, Team Leadership, Troubleshooting, Management, Networking, Team Building, Training, Managed Services
Education
National American University 2014 — 2016
BA Degree, General Education; Business Management, HR
Mitchell Technical Institute 1995 — 1997
Associate's degree, Telecommunications Technology/Technician
Mitchell Technical Institute 1995 — 1997
Associate of Applied Sciences, Telecommunication and Electronic Communication
Dakota Wesleyan University
Lower Brule Community College
CenturyLink September 2014 - Present
Centurylink June 2001 - September 2014
Motorola Mobility October 1999 - March 2001
United States Air Force October 1989 - October 1999
Skills
Customer Service, Computer Hardware, Supply Management, Telephony, DSL, Broadband, Computer Network..., Ethernet, LAN-WAN, Telecommunications, WAN, IP, Routers, Cabling, Switches, ATM networks, Network Design
Education
DeVry University 2002 — 2005
Bachelor's degree, Telecommunications Management, A
Community College of the Air Force 1998 — 1999
Associate's degree, General Studies
Hayfield High School 1984 — 1989
High school diploma
CenturyLink August 2015 - Present
CenturyLink June 2012 - August 2015
QWEST COMMUNICATIONS CORP May 2010 - June 2012
QWEST COMMUNICATIONS CORP May 2009 - May 2010
QWEST COMMUNICATIONS CORP March 2006 - May 2009
QWEST COMMUNICATIONS CORP August 2004 - March 2006
QWEST COMMUNICATIONS CORP July 2000 - August 2004
MCI WORLDCOM May 1996 - July 2000
TARGET CORPORATION HEADQUARTERS February 1994 - May 1996
US Navy July 1988 - December 1992
Skills
Switches, Troubleshooting, Cisco Certified, Project Management, SAP, Routers, Network Administration, Routing, Cisco Routers, Windows, IP, Hardware, Training, Frame Relay, WAN, Team Leadership, Telecommunications, Disaster Recovery, LAN-WAN, CCNA, DWDM, DSL, Ethernet, VoIP, Cisco Technologies, MPLS, Management, Technical Support, Integration, Testing, T1, Telephony, TCP/IP, SIP Trunking, ATM networks, SIP, Juniper, TDM, ISDN, Network Engineering, Data Center, Software Installation, Provisioning, Cisco IOS, Process Improvement, Network Design, Cabling, MPLS Networking, Telecommunications..., Telecommunications...
Education
Dakota County Technical College 1993 — 1995
Diploma, Telecommunications Systems Technology
CenturyLink July 2013 - Present
iBasis, a KPN Company 2011 - July 2013
iBasis, a KPN Company 2007 - 2011
iBasis 1998 - 2007
Qwest Communications and LCI International 1993 - 1998
United States Air Force 1973 - 1993
Skills
Telecommunications, VoIP, Planning, IP, Vendor Management, Cisco, Cisco Technologies, Project Planning, Integration, Switches, Troubleshooting, Management, SIP, Wireless, Managed Services, ITIL, Networking, Ethernet, Network Design, Computer Network..., Start-ups, Call Centers, Cloud Computing, Mobile Communications, Leadership, Telephony, Unified Communications, SS7, Mobile Devices, TDM, Co-location, Broadband, MPLS, WAN, Optical Fiber, SIP Trunking, Fiber Optics, T1, Routing, Network Engineering, Network Architecture, ISDN
Education
University of Maryland University College 1984 — 1993
BS, Telecom Mgmt
Community College of the Air Force 1973 — 1987
AS, Telecommunications
Securian Financial Group February 2014 - Present
Questar Assessment, Inc. September 2012 - January 2014
Centurylink January 2010 - July 2012
Qwest January 2010 - April 2011
Best Buy Geek Squad September 2008 - January 2009
FedEx Ground May 2008 - September 2008
Skills
Troubleshooting, Windows, Computer Hardware, Cisco Technologies, Computer Network..., Software Installation, Network Security, Customer Service, Cabling, Networking, Windows Server, Telecommunications, Computer Repair, Network Administration, Windows 7, Computer Maintenance, Servers, Project Management, SharePoint, Process Improvement, SQL, Powershell, Software Documentation, Testing
Education
ITT Technical Institute-Eden Prairie 2010 — 2012
Bachelor of Applied Science (BASc), Information Systems Security, 3.5
ITT Technical College 2009 — 2010
AS, Computer Network Systems
Crown College 2007 — 2009
AS, Computer Network Administration
TEXAS STATE GUARD – 4th Regiment Civil Affairs Army Component March 2012 - Present
City of Hurst, Zoning Board of Adjustments January 2009 - Present
Wingstop Restaurants, Inc. January 2013 - January 2014
CenturyLink July 2010 - July 2011
AT&T July 2002 - February 2009
AT&T June 2000 - June 2002
AT&T March 1999 - June 2000
AT&T March 1998 - March 1999
Aerotek April 1996 - March 1998
AMR Services (American Airlines) October 1989 - April 1996
Skills
Forecasting, Customer Satisfaction, Segmentation, Team Leadership, Telecommunications, Business Development, Product Marketing, Leadership, Process Improvement, Vendor Management, Cross-functional Team..., Strategy, Operations Management, Integration, Business Analysis, Management, Strategic Planning, Marketing Strategy, Product Management, Advertising, Sales Operations, Project Management, Business Strategy, Marketing, Data Center, Change Management, Training
Education
The University of Dallas 2014 — 2017
Master of Business Administration (M.B.A.), Cybersecurity
Dallas Baptist University 1998 — 2000
Bachelors of Sciences, Computer Science
Dallas Baptist University 1998 — 2000
Bachelor of Sciences, Management Information System
Cisco
CCNA, Certified Cisco Network Associate
BICSI
Registered Communication Distribution Designer (RCDD), Information Technology
PrimeSource October 2012 - December 2012
CenturyLink November 2005 - July 2011
Hire Dynamics December 2006 - June 2007
ICR August 2006 - November 2006
Bath & Body Works October 2005 - December 2005
Skills
Marketing Strategy, Advertising, Social Media Marketing, Customer Service, Marketing, Marketing Communications, Online Advertising, Direct Marketing, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry
Education
Community College of Denver 2012 — 2012
Pharmacy Technician/Assistant
Metropolitian Univeristy of Denver 2012 — 2012
Pharmacy Technician/Assistant
Emily Griffith Technical College 2009 — 2010
Medical Insurance Specialist/Medical Biller
Heritage College-Denver 2005 — 2006
Fitness Trainer
CenturyLink April 2010 - Present
Baker Communications April 2007 - April 2010
Werner Enterprises March 2006 - March 2007
New Vision Communications March 2002 - March 2006
Nortel Networks 1991 - 2001
Rockwell International - CMC 1989 - 1991
United States Air Force August 1983 - July 1989
Education
Community College of the Air Force 1987 — 1989
Business
Ralston Arena February 2013 - February 2014
Harland Technology Services/Scantron 2000 - 2012
Inacom 1995 - 2000
CenturyLink 1986 - 1995
KPMG US 1983 - 1986
Skills
Accounting, Auditing
Education
Creighton University 1990 — 1994
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Nebraska at Omaha 1979 — 1983
Bachelor of Business Administration (B.B.A.), Accounting
Creighton University
Human Resources Generalist Certification
CenturyLink September 2012 - Present
Mountain LTD September 2011 - August 2012
Qwest Communications October 2000 - June 2004
Qwest Communications 2000 - 2000
Qwest Communications 1999 - 2000
Qwest Communications 1997 - 1999
Skills
Project Management, Data Analysis, Negotiation, Report Writing, Interpersonal..., Telecommunications, Vendor Management, Process Improvement, Program Management, Visio, Project Planning, MS Project, Training, Team Leadership, Team Building, Strategic Planning, Software Documentation, Microsoft Office, Management, Leadership, Engineering, Analysis, Contract Management, Contract Negotiation
Education
Colorado State University—Global Campus 2011 — 2013
Bachelors Degree, Business Management; Organizational Leadership, 3.6
Community College of Denver 2010 — 2011
Associate of Science, Biology, Chemistry, Mathematics
CenturyLink April 2011 - Present
Qwest Communications July 2003 - March 2011
Thompson Hine LLP September 1994 - December 2002
Skills
Litigation, Commercial Litigation, Corporate Law, Legal Writing, Risk Management, Joint Ventures, Start-ups, Contract Negotiation, Intellectual Property, Corporate Governance, Negotiation, Civil Litigation, Licensing, Employment Law, Arbitration, Litigation Management, Privacy Law
Education
Cornell Law School 1991 — 1994
JD
Illinois State University 1990 — 1991
M.S., History
Illinois State University 1986 — 1990
B.S., History
CenturyLink August 2012 - Present
PulsePoint August 2011 - August 2012
ProfitFuel April 2011 - July 2011
Database Marketing Group August 2010 - March 2011
Dell December 2009 - May 2010
Dell, Inc May 2000 - September 2009
2005 Dell Inc July 1996 - September 2009
Dell February 2001 - February 2002
XO Communications January 2000 - January 2002
Dell Computer Corporation January 1997 - January 2000
Skills
Consultative Selling, Sales Process, Pre-sales, Data Center, Virtualization, Salesforce.com, Account Management, Solution Selling, SaaS, Enterprise Software, CRM, Strategic Partnerships, Cloud Computing, Professional Services, Strategy, Selling, Disaster Recovery, SAN, Managed Services, Direct Sales, Sales Operations, Business Alliances, Channel Partners, Consulting, Databases, ERP, Enterprise Architecture, High Availability, Management, NAS, Networking, Outsourcing, Product Management, Program Management, Sales, Sales Enablement, Security, Software Industry, Start-ups, Storage, Telecommunications, VMware
Education
St. Edward's University 2000 — 2004
Computer Systems Management, Information Technology
Concordia University Texas 1991 — 1996
Environmental Science
James Bowie Highschool 1989 — 1991
FedEx Ground August 2013 - Present
FedEx Ground August 2011 - August 2013
FedEx Ground December 2009 - August 2011
FedEx Ground May 2006 - December 2009
FedEx Services August 2004 - May 2006
FedEx Ground September 2002 - August 2004
CenturyLink February 1997 - September 2002
US Air Force September 1985 - June 1995
Skills
Six Sigma, Green Belt, Quality Assurance, Logistics Management, Operations Management, Top Secret, International Relations, Contractual Agreements, Contractor Management, Independent Contractors, Contractor Supervision, Human Development, Employee Training, Financial Analysis, Supply Chain, Process Improvement
Education
University of Louisiana at Monroe 1995 — 1997
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services
University of Maryland College Park 1992 — 1993
Associate of Arts (A.A.), General Studies
Community College of the Air Force 1990 — 1992
Associate of Science (A.S.), Munitions Systems/Ordinance Technology
Bank of America July 2015 - Present
Citizens Bank June 2014 - September 2014
FineStationery.com October 2013 - May 2014
CenturyLink January 2013 - May 2013
International Cruise and Excursions July 2012 - December 2012
TeleTech June 2011 - June 2012
Skills
Outbound Marketing, Account Management, Customer Service, Sales Operations, Sales Process, Marketing, Sales Management, Social Networking, Merchandising, Social Media, Customer Satisfaction, Time Management, Microsoft Office, Cashiering, Inventory Management, Microsoft Word, Military, Management, Microsoft Outlook, Call Centers, Sales, Software Documentation, Customer Retention, Customer Experience, Training, Customer Support, Leadership
Education
Community College of the Air Force
CenturyLink Business July 2014 - Present
CenturyLink February 2012 - Present
LINKOUS CHRISTIAN TOURS, INC. January 2006 - January 2012
StarTek December 2010 - November 2011
Days Inn Hotel & Suites January 2004 - May 2011
Kendal at Lexington June 2009 - September 2010
Alleghany Highlands School Board December 2009 - June 2010
RADIO SHACK March 2005 - October 2006
Golden Living Center March 2005 - October 2006
Manpower - Bacova/DSLCC/TeamCarriers August 2002 - August 2006
Skills
Call Center, Call Center Development, Recruiting, Customer Satisfaction, Inbound Marketing, Performance Management, Talent Acquisition, Outsourcing, Coaching, CRM, Process Improvement, Customer Retention, Call Centers, Management, Sales Operations, Training, Telecommunications, Sales, Account Management, Sales Management, Public Relations, Salesforce.com, Team Building, Time Management, Team Leadership, Strategy, Interviews, Forecasting, Hiring, Social Networking, Networking, Building Relationships
Education
Liberty University 2010 — 2012
Bachelor of Science (B.S.), Multi/Interdisciplinary Studies: 3 cognates - Social, Natural, Health Sciences
Dabney S Lancaster Community College 2006 — 2009
Associate of Arts and Sciences (AAS), Education, Biology, General Studies, Intermed. & Advanced Hlth Care Cert., Medical Coding Cert.
CenturyLink August 2000 - Present
United States Air Force April 1979 - September 2000
Skills
Project Management, Telecommunications..., Telecommunications, Vendor Management, VoIP, Wireless, WAN, Integration, MPLS, Data Center, Program Management, Telephony, Testing, Ethernet, IP, Managed Services
Education
The George Washington University 2000 — 2002
Master's Certificate in Project Management
Community College of the Air Force 1997 — 1998
Associate of Science (A.S.), Electronic Systems Technology
CenturyLink October 2013 - Present
CenturyLink April 2006 - September 2013
Utah Air National Gurard July 1988 - July 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Telecommunications, Budgets, Call Centers, Vendor Management, Team Leadership, Leadership, Wireless, Ethernet, Management, Networking
Education
Community College of the Air Force
Utah Valley State College
CenturyLink 2008 - 2015
Franchisee 2005 - 2008
Qwest Communications Corp 1996 - 2005
Skills
Team Leadership, Call Centers, Management, Leadership, Customer Satisfaction, Key Performance..., Employee Training, Project Management, Project Implementation, Team Building, Customer Escalation..., Training, Troubleshooting, Customer Experience, Event Planning, Sales Management, Event Management, Events Coordination, Telecommunications, Wireless, VoIP, Vendor Management, Microsoft Office, Cash Management, Performance Management, Data Analysis, Organizational..., Net Promoter Score, Employee Engagement, Labor Relations, Union Agreements, Behavioral Interviewing, Coaching, Start-ups, Technical Support, Customer Service, Collaborative Problem...
Education
Concordia University-St. Paul
Bachelor of Arts (B.A.), Organizational Behavior and Communication
University of Minnesota-Twin Cities
Associate in Applied Science, Sales & Marketing - Fashion Merchandising
Denver Health & Hospital Authority September 2013 - Present
Denver Bar Association August 2011 - Present
University of Denver Sturm College of Law Alumni Council July 2012 - Present
Colorado Lawyer's Committee-Hate Violence Task Force July 2011 - Present
Denver Health Medical Center September 2013 - Present
Department of Regulatory Agencies (DORA), State of Colorado April 2013 - September 2013
Sawaya Miller June 2012 - April 2013
Bayaud Enterprises, Inc. October 2005 - October 2012
Denver Law Latino Alumni Committee January 2012 - July 2012
CenturyLink April 2006 - May 2012
Skills
Wage & Hour, Class Actions, Employment Litigation, Litigation, Civil Litigation, Employment Law, Employee Relations, Litigation Management, Corporate Law, Privacy Law, Motions, Commercial Litigation, Depositions, Legal Compliance, Legal Writing, Corporate Governance, Arbitration, Legal Research, Licensing
Education
University of Denver - Sturm College of Law 2000 — 2003
Cornell University 1996 — 2000
B.A., Psychology
CenturyLink April 2015 - Present
Orbitz Worldwide October 2014 - April 2015
USIS, Inc. November 2013 - October 2014
Outsource November 2013 - March 2014
WOW Access August 2013 - November 2013
IES January 2013 - August 2013
Skills
Data Center, Team Leadership, Customer Support, Telecommunications, Customer Experience, Cable Management, Fiber Optic Cable, Copper Cabling, Troubleshooting, Wireless Networking, Computer Hardware, Structured Cabling, Software Installation, Ethernet, Switches, Servers, Computer Repair, Windows 7, Construction, Metal Fabrication, TCP/IP, BMC Remedy Ticketing..., Asset Management, X86, CentOS, Networking
Education
Cuyamaca College 2009 — 2011
Associate of Science (A.S.), Computer Science
Steele Canyon High School 2004 — 2008
Self Study (Codecamedy.com)
HTML, CSS, Python
CenturyLink October 2009 - Present
CenturyLink October 2009 - Present
Hinrichsen Landscaping September 2005 - October 2009
MetLife October 1985 - October 1990
Skills
Telecommunications, Microsoft Office, Customer Service, Leadership, Account Management, Sales Management
Education
Concordia University Chicago 1971 — 1973
Associate's degree, Elementary Education and Teaching, 3.0
CenturyLink June 2013 - Present
CenturyLink April 2005 - June 2013
Qwest 2003 - 2005
Qwest 2001 - 2003
U S WEST 1999 - 2001
AT&T 1998 - 1999
POPP Communications 1993 - 1998
Skills
Telecommunications, Wireless, Ethernet, VoIP, IP, T1, Computer Network..., Telephony, MPLS, Networking, Optical Fiber, System Deployment, Provisioning, Troubleshooting, Switches, Network Design, Vendor Management
Education
Creighton University 1984 — 1986
Studied, Accounting and Business/Management
Katherine Gibbs School 1986 — 1987
Certificate, Info Processing
CenturyLink ContractorSelf-employedJuly 2002 - Present
Skills
Microsoft Office, Project Management, Management, Microsoft Excel, Strategic Planning, Leadership, Project Planning, Budgets, Operations Management, Sales
Education
Community College of Denver
Community College of Denver
CenturyLink September 2013 - Present
ServiceLink 2012 - 2013
Foreclosure Management Company 2005 - 2012
Skills
Management, Title Insurance, Real Estate, Microsoft Office, Microsoft Excel, Employee Training, Training Delivery, Customer Service, Customer Satisfaction, Outlook, Microsoft Word, Sales, Process Improvement, PowerPoint, Account Management, Leadership, Operations Management, Project Management, Team Building
Education
University of Kansas 2002 — 2005
Bachelor of Arts (B.A.), English, Creative Writing
Cowley College 2000 — 2002
Associate of Arts (A.A.), Theatre/Theater
CenturyLink October 2014 - Present
Supermedia May 2009 - February 2014
Yellowpages.com April 2007 - May 2009
Dex One October 2005 - April 2007
McLeodUSA May 2002 - January 2004
McLeodUSA January 1998 - June 2002
Park Place Motors April 1996 - October 1997
Wagers July 1995 - April 1996
Pitney Bowes May 1994 - July 1995
Skills
SEM, Online Advertising, Advertising, Google Adwords, PPC, Digital Marketing, Mobile Marketing, Social Media Marketing, Digital Media, SEO, Media Planning, Lead Generation, Online Marketing, Direct Mail
Education
Concordia University-St. Paul
Bachelor's degree, Marketing
Nori Tech September 1997 - Present
Locheed Martin June 2014 - February 2015
CenturyLink December 2013 - May 2014
Aon Hewitt 2004 - 2013
Sprint December 2001 - November 2004
Best Buy March 2001 - March 2002
Skills
Customer Service, Computer Repair, Technical Support, Technology, Windows, Troubleshooting
Education
Community College of Allegheny County
Engineering Science
ViaSat September 2012 - Present
CenturyLink April 2011 - September 2012
Qwest Communications January 2008 - April 2011
Qwest Communications August 2005 - December 2007
Qwest Communications June 2003 - August 2005
USWest 1999 - 2003
Skills
VoIP, Routing, Routers, BGP, OSPF, Telecommunications, ISDN, Troubleshooting, Switches, WAN, Cisco Call Manager, Ethernet, Network Design, SIP, IP, LAN-WAN, H.323, TDM, Cisco Technologies, Routing Protocols, Network Engineering, QoS, Wireless, VPN, TCP/IP, Tandberg, Juniper, SS7, Wireless Networking, VRRP, Firewalls, VLAN, Cisco Nexus, Cisco UCS, PSTN, SONET, Spanning Tree, LAN/WAN, Cisco, NAT, IP Networking, VMware ESX, Cisco Telepresence, Unity Connection, Voice & Data Convergence, UCCE, Video over IP
Education
University of Phoenix 2001 — 2002
Associate of Arts (AA), General Studies
Community College of the US Air Force 1995 — 1999
CenturyLink 2004 - Present
CenturyLink Business 2004 - Present
Embarq December 2004 - May 2008
NextiraOne 2000 - December 2004
WilTel Communications February 1990 - December 2000
Skills
VoIP, Telephony, Contact Centers, Telecommunications, Cisco Call Manager, Managed Services, Unified Communications, SIP Trunking, MPLS, Avaya, Co-location, Nortel Certified Support, CS1000, SIP, Cloud Computing, IP, TDM, Network Design, Network Architecture, T1, Cisco Technologies, Data Center, Optical Fiber, Ethernet, Wireless, Juniper, LAN-WAN, Metro Ethernet, Sales Engineering, Juniper Technologies, WAN
Education
Control Data Institute 1977 — 1978
Technical Degree, Conputer Technology
Cypress College 1976 — 1977
Tustin High 1972 — 1976
CenturyLink October 2012 - Present
SLA Management July 2011 - January 2013
crystal river seafood 1988 - 2005
crystal river seafood 1988 - 2005
Skills
Budgets, Customer Service, Business Planning, Sales, Strategic Planning, New Business Development, Marketing Strategy, Process Improvement, Sales Management, Event Management, Negotiation, Team Building, Project Management, Business Development, Business Strategy, Account Management, Leadership, Product Management, Marketing, Contract Negotiation, B2B
Education
Columbus State University 1993 — 1996
BBA, marketing
clearwater central catholic 1983 — 1986
Notre Dame de Sion School August 2014 - Present
Catholic Charities of North East Kansas March 2009 - Present
CenturyLink July 2009 - July 2012
Women of Nativity 2011 - 2012
Embarq June 2007 - June 2009
Embarq January 2005 - June 2007
Sprint June 2002 - January 2005
Sprint January 1998 - June 2002
Sprint May 1996 - January 1998
Shughart Thomson & Kilroy August 1990 - May 1996
Skills
Human Resources, Performance Management, Employment Law, Leadership, Talent Management, Management, HR Policies, Community Development, Corporate Communications, Commercial Litigation, Customer Service, Integration, Strategic Planning, Program Management, Leadership Development, Employee Relations, Team Building, Training, Budgets, Process Improvement, Acquisition Integration, Cross-functional Team..., Mergers, Telecommunications, Project Management, Vendor Management, Organizational...
Education
Creighton University
B.A., cum laude, Organizational Communications
High School
High School
University of Missouri-Kansas City School of Law
J.D.
CenturyLink September 2008 - Present
American Electric Power December 2007 - August 2008
Verigent LLC June 2006 - October 2007
Aerotech March 2007 - June 2007
Bandboston.com 2002 - 2003
Qwest Communications August 1989 - June 2002
LCI 1989 - 2002
Qwest 1989 - 2002
LiTel August 1989 - September 1991
J-Tec 1985 - 1989
Skills
Network Design, Networking, Switches, Routers, Telecommunications, VoIP, Vendor Management, Optical Fiber, Fiber Optics, VPN, Testing
Education
Community College of the Air Force 1982 — 1985
Electronic Systems Technology
D-Link May 2012 - Present
CenturyLink May 2011 - May 2012
Comcast June 2010 - May 2011
Sprint Nextel 2006 - June 2010
Sprint Nextel 2000 - 2006
Sprint Nextel 1999 - 2000
US Air Force 1995 - 1999
Skills
CCNA, Cisco Certified, CompTIA Network+..., CompTIA A+ Certification, FCC License, Information Technology, Break Fix, Miller Heiman, Account Management, Direct Sales, Network Design, Telecommunications, Ethernet, MPLS, Wireless, Hosting, LAN/WAN, VoIP, Voice Solutions, Managed Services, Customer Service, Channel, LAN-WAN, Selling, Unified Communications, Channel Partners, Salesforce.com, Strategic Partnerships, WAN, Data Center, Mobile Devices, Solution Selling, Sales Operations, Customer Retention, Sales Process, IP, Telephony, Wireless Networking, Sales, Call Centers, SIP Trunking, Co-location, Sales Engineering, SaaS, SIP
Education
University of Phoenix 2000 — 2003
BS, Business Management
The Chubb Institute 1999 — 2000
Certificate, Computer Technical Support
Rose State College 1996 — 1998
AA, Liberal Studies
Community College of the Air Force 1995 — 1998
AAS, Avionics Systems Technology
CenturyLink May 2014 - September 2015
Envirotest Systems Inc. January 2007 - April 2014
Envirotest 2002 - 2007
Envirotest 2001 - 2002
Skills
Management, Training, Quality Assurance, Team Building, Customer Service, Employee Training, Process Improvement, Test Management, Application Lifecycle..., Training Programs, Training Management, Training Manuals, Train Employees, Training Leadership, Management Development, Business Process, QA Engineering, Testing, User Acceptance Testing, System Testing, Manual Testing, Agile Methodologies, Pivotal Tracker, Project Management, Microsoft Project, Saucelabs, MS Visio, HP Quality Center, Strategic Planning, Leadership
Education
Community College of Aurora 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Computer Programming, 3.4
Community College of Aurora
Computer Programming
CenturyLink April 2014 - Present
210 EIS, Minnesota Air National Guard October 2007 - December 2014
CenturyLink January 2013 - April 2014
DISA October 2010 - December 2012
CenturyLink (Qwest) February 2010 - October 2010
Qwest Communications February 2007 - April 2010
210 EIS, Minnesota Air National Guard September 2006 - October 2007
Qwest Communications May 2001 - February 2007
Minnesota ANG July 2003 - July 2006
United States Air Force February 2000 - June 2001
Skills
Telecommunications, Security Clearance, Project Management, Leadership, Telecommunications..., Coaching, Customer Service, Collective Bargaining, Program Management, Computer Network..., Process Improvement, DoD, SharePoint..., Budgets, Call Centers, Disaster Recovery, Management, Security, Switches, Troubleshooting, Team Leadership, Air Force, Cloud Computing, Command, Defense, Government, Government Contracting, IP, Information Assurance, Military, Network Engineering, Networking, Project Planning, Quality Assurance, Software Installation, System Administration, Systems Engineering, Training
Education
University of Phoenix 2009 — 2011
MBA, Technology Management
Southern Illinois University, Carbondale 1997 — 1999
Bachelor of Science, Industrial Technology
Community College of the Air Force 1991 — 1994
Associates Degree, Electronic Systems Technology
Black Box Network Services August 2015 - Present
Black Box Network Services April 2014 - Present
Black Box Network Services October 2011 - Present
CenturyLink February 2009 - August 2011
InterCall 2007 - 2009
Black Box Network Services June 2007 - January 2008
PGi 2004 - 2007
MCI Corporation 2002 - 2004
Black Box Network Services 1996 - 2002
Skills
Sales Artist Training, Solution Selling, Strength Finder Training, Managed Services, Direct Sales, MPLS, Sales Management, Sales Process, New Business Development, Telephony, Call Center, SaaS, Wireless, Cold Calling, Cloud Computing, Avaya, Video Conferencing, Cisco Technologies, Vendor Management, Selling, Call Centers, Customer Retention, Sales, SIP Trunking, Network Design, Enterprise Software, Networking, Sales Operations, Telecommunications, VoIP, Unified Communications, Account Management, Avaya Technologies
Education
Concord University
AF RC October 2013 — Present
NJVC-LLC July 2010 — Present
MOANG November 2006 — October 2013
CenturyLink October 2009 — July 2010
Mycroft Inc. September 2008 — October 2009
Talisen Technologies, Inc. April 2007 — September 2008
USAF June 2005 — November 2006
Skills
Cyber Security..., Customer Service, Virtualization, Network Administration, Windows, SQL, Troubleshooting, System Administration, Security, Project Management, Java, Networking, Network Security, Unix
Education
Lindenwood University 2013 — 2014
Master of Science (M.S.), Management - Information Technology
Lindenwood University 2006 — 2009
Bachelor of Arts (B.A.), IT Networking/Operations
Community College of the Air Force 2001 — 2007
Associate of Science (A.S.), Information Technology
Community College of the Air Force 2001 — 2007
Associate of Science (A.S.), Computer Programming
Community College of the Air Force 2001 — 2007
Associate of Science (A.S.), Aerospace Maintenance
CenturyLink February 2006 - Present
Qwest Communications October 2003 - February 2006
Qwest Communications October 1999 - October 2003
U S WEST DEX February 1999 - October 1999
Skills
Project Management, Wireless Networking, Vendor Management, LAN-WAN, Network Design, Data Center, Disaster Recovery, Telecommunications, Cisco Technologies, VoIP, Security, WAN, SDLC, Integration, Enterprise Architecture, SharePoint, IT Management, Network Administration, MPLS, IP, Ethernet, PMP
Education
Creighton University 1995 — 1999
BSBA
Shenandoah
Concordia University January 2014 - Present
CenturyLink August 2012 - Present
Medica June 2010 - August 2012
Merrill Corporation April 2005 - April 2010
Gift Certificate Center August 2002 - April 2005
CES International, Inc October 1999 - July 2002
Allina Health Systems February 1999 - October 1999
Carlson Companies, Inc May 1998 - February 1999
American Financial Printing January 1995 - May 1998
Skills
Vendor Relationships, Procurement, Software License..., Technology Management, Healthcare Information..., Software Lifecycle..., Microsoft Technologies, Databases, Digital Forensics, Team Leadership, IT Strategy, Contract Negotiation, Contract Management, Product Development, Organizational..., IT Infrastructure..., Communication, Successful track record, Cost Management, Department Budgeting, Mitigation Strategies, Staff Development, Program Management, Enterprise Software, Partner Management, Channel Partners, Strategic Partnerships, Legal Liability, Thinking Outside The Box, Fiscally Responsible, Non-disclosure..., Service Level Agreements, Management, Project Management, Vendor Management, Strategy, Consulting, Outsourcing, Business Development, Analysis, Mergers, Business Strategy, Management Consulting, Governance, Salesforce.com, SaaS, Document Management, Mergers & Acquisitions
Education
Concordia University-St. Paul 2011 — 2012
MBA, Emphasis - Health Care
Concordia University-St. Paul 2003 — 2005
Bachelor of Arts, Information Technology in Management
PEI April 2015 - Present
Gates Corporation October 2014 - March 2015
University of Colorado Health June 2014 - September 2014
CenturyLink October 2013 - May 2014
Kiewit April 2012 - September 2013
Lohmiller & Co. / Carrier West August 2010 - January 2012
Dish Network July 2007 - January 2010
Home Buyers Warranty June 2005 - March 2007
Kirvin For Hire September 2001 - June 2005
CompUSA November 2002 - November 2004
Skills
Software Installation, Computer Hardware, Windows XP, Windows 7, Troubleshooting, Active Directory, Windows Server, VMware, Servers, Mobile Technology, Technical Support, Hardware, Citrix, Help Desk Support, Laptops, Networking, iPhone, A+ Certified
Education
Community College of the Air Force 1990 — 1996
AAS, Computer Science
Community College of the Air Force 1990 — 1994
Associate of Arts and Sciences (A.A.S.) Computer Science, Computer Science
CenturyLink September 2013 - Present
CenturyLink April 2011 - September 2013
Qwest Communications July 2002 - March 2011
Eyeris, Inc. 2000 - 2002
Skills
Microsoft SQL Server, Oracle, Data Analysis, SAS, Analysis Services, Cognos ReportNet, Analysis, Data Mining, Analytics, Statistical Modeling, Predictive Analytics, Business Intelligence, Databases, Predictive Modeling, Business Analysis, SQL
Education
Cornell University 1996 — 1998
MS, Statistics
University of Denver 1992 — 1996
BS, Mathematics
CenturyLink April 2014 - Present
Honeywell June 2013 - April 2014
Honeywell August 2011 - June 2013
Honeywell August 2010 - August 2011
Honeywell March 2008 - August 2010
Honeywell June 2007 - March 2008
Skills
Labor Relations, Personnel Management, Human Resources, Succession Planning, Leadership, Deferred Compensation, Employee Relations, Talent Management, Six Sigma, Workforce Planning, Talent Acquisition, Mergers & Acquisitions, Training, Organizational..., Onboarding, HRIS, HR Policies, Performance Management, Organizational..., Employee Benefits, College Recruiting, Employee Engagement, HR Transformation, Organizational Design, Compensation & Benefit, Applicant Tracking...
Education
Cornell University 2005 — 2007
Master of Industrial and Labor Relations, Human Resources Management
University of California, Santa Barbara 2001 — 2005
Bachelor of Arts (BA), Psychology
Oregon Health Sciences University (OHSU) April 2010 - Present
Tidewater Barge Lines & Sundial Marine Construction May 2007 - May 2010
Integra Telecom February 2000 - May 2007
CenturyLink July 1997 - September 1999
Pacific Telecom February 1995 - September 1997
Pacific Telecom February 1990 - February 1995
Skills
Deferred Compensation, Performance Management, Employee Relations, Human Resources, Recruiting, Leadership Development, HR Policies, Employee Benefits, Personnel Management, Training, Labor Relations, Employment Law, Policy
Education
Concordia University-Portland 2002 — 2008
Bachelor's, Business
CenturyLink October 1999 - Present
Skills
Java Enterprise Edition, Web Applications, Web Services, Software Development, Agile Methodologies, Oracle, XML, Unix, SQL, JavaScript, Tomcat, Apache, Linux, jQuery, WebLogic, Eclipse, Java, JSP, Struts, Ant, Web Development, JUnit, Software Design
Education
Creighton University 1993 — 1996
Bachelor's degree
Saint John's University 1992 — 1993
Bishop Garrigan High School 1989 — 1992
CenturyLink September 2009 - Present
Mercury Companies, Inc. March 2007 - August 2009
Mercury Companies, Inc. March 2003 - March 2007
Merrill Lynch September 1999 - February 2003
Skills
Mergers, Corporate Law, Litigation, Corporate Governance, Human Resources, Contract Negotiation, Licensing
Education
Cornell Law School 1982 — 1985
Brightergy July 2014 - Present
Perceptive Software June 2012 - July 2014
CenturyLink August 2009 - June 2012
Embarq January 2007 - August 2009
Embarq November 2005 - January 2007
Sprint September 2004 - November 2005
724 Solutions April 2004 - August 2004
Kansas Air National Guard June 1994 - May 2004
Pioneer Financial Services April 2003 - March 2004
Sprint July 1995 - March 2003
Skills
Vendor Management, SDLC, Project Management, Agile Methodologies, Telecommunications, Integration, Requirements Analysis, Business Process, Product Management, Leadership, Management, Software Development, Software Project..., Cloud Computing, IT Strategy, Enterprise Architecture, Enterprise Software, Business Analysis
Education
The University of Kansas 1996 — 1998
MBA, Information Technology
Emporia State University 1982 — 1990
BS, Business Administration, Computer Information Systems
Clay Center Community High School 1979 — 1982
Community College of the Air Force
AA, Computer Science Technology
CenturyLink December 2008 - Present
Qwest Communications May 2003 - December 2008
Omaha Sister Cities Association January 1999 - September 2003
Qwest Communications September 1999 - May 2003
Skills
Customer Experience, Process Improvement, Broadband, Ethernet, GPON, IPTV, DirecTV, Call Centers, Telecommunications, Web Publishing, Development & delivery..., Cross-functional Team..., Visio, ALM, CaliberRM, ACSR
Education
University of West Florida 1986 — 1987
Applied Politics - Campaign Management
Creighton University 1982 — 1986
B.A., Political Science with emphasis on Public Policy
CenturyLink April 2011 - Present
Qwest Communications May 1973 - April 2011
Skills
Telephony, Telecommunications, Technical Training, xDSL, IPTV, Broadband, ADSL, Networking, Software Installation, DSL, Troubleshooting, Wireless
Education
Dakota County Technical College
Associate's degree, Telecommunications Technology/Technician
New London Spicer HS
Cogent Communications November 2011 - Present
CenturyLink April 2011 - November 2011
Qwest August 2006 - April 2011
NET April 2002 - August 2006
Nortel Networks August 2000 - June 2001
Network Equipment Technologies May 1995 - August 2000
USAF 1983 - 1995
Education
Community College of the US Air Force 1990 — 1994
Associates, Associates in Applied Science
CenturyLink November 2008 - Present
Qwest Wireless December 2006 - November 2008
CenturyLink 2004 - 2006
AT&T 1999 - 2001
Skills
Contract Negotiation, Customer Service, Management, Training, Telecommunications, Cross-functional Team..., Direct Sales, Vendor Management, Project Management, Account Management, Sales Operations
Education
Community College of Aurora 1995 — 1998
CenturyLink August 2009 - Present
470th Military Intelligence Brigade – October 2008 - August 2009
IBM August 2008 - October 2008
IPI GrammTech – Headquarters Security Forces Center December 2006 - June 2008
General Dynamics – Advanced Information Systems July 2005 - June 2006
SIPRNET August 2002 - April 2005
Skills
Technical Support, Active Directory, Windows 7, XP, Troubleshooting, Help Desk Support, Norton Ghost, Laptops, A+ Certified, Computer Hardware, Software Documentation, Windows Server, SharePoint, Printers, BMC Remedy, Hardware, Information Technology, VMware, Software Installation, Security +, Servers, Network Security, Routers, Computer Security, CompTIA Security+
Education
Community College of the Air Force 1986 — 1999
Associates, Information Systems Technology
Comcast July 2015 - Present
Comcast August 2014 - July 2015
CenturyLink May 2008 - August 2014
GEICO June 2003 - May 2008
GEICO February 2003 - June 2003
GEICO June 2001 - February 2003
GEICO October 1999 - June 2001
GEICO January 1999 - October 1999
GEICO May 1998 - January 1999
Skills
Training, Management, Marketing, Direct Sales, Customer Service, Cross-functional Team..., Customer Retention, CRM, Call Center, Telecommunications, Call Centers, Product Management, Sales Operations, Vendor Management, Customer Experience, Coaching, Learning Management..., Lean Six Sigma Project..., Retail, Insurance, Development & delivery..., Partnership-building
Education
University of Iowa 1995 — 1998
Bachelor's Degree, BA with Honors in Psychology, GPA 3.69, graduated Cum Laude
Cornell College 1994 — 1995
Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) October 2012 - Present
CenturyLink June 2011 - Present
Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) February 2015 - Present
Qwest Communications August 2007 - August 2011
Qwest Communications January 2006 - August 2007
Qwest Communications May 2002 - January 2006
Skills
Network Security, Technical Support, Wireless Networking, Firewalls, MPLS, Networking, IDS, TCP/IP, IP, Troubleshooting, Network Design, Telecommunications, Security, Cisco Technologies, Ethernet, Malware Analysis, Leadership, Windows, VoIP, Data Center, Juniper, WAN, Internet Security, VPN, Vulnerability Assessment, Computer Security, BGP, Management, Network Architecture, GIAC, CISSP, Cloud Computing
Education
Saint Mary's University of Minnesota 1998 — 2001
Master of Science, Telecommunications
Cornell College 1994 — 1998
Bachelor of Arts, Communications, Psychology
CenturyLink August 2011 - Present
Qwest Communications 2001 - August 2011
YTB 2006 - 2008
YTB 2006 - 2008
Montbello High School Parent 1997 - 2006
United States Army Reserve July 1979 - January 2001
Skills
Customer Service, Telecommunications, Call Center, Team Building
Education
Manual 1976 — 1979
Community College of Aurora
Early Childhood Education
Community College of Aurora
Front Range Community College
Telephony
Portland Community College
Early Childhood Education
CenturyLink April 2011 - Present
Qwest Communications October 1999 - May 2011
Qwest Communications 1998 - October 1999
US West 1981 - 1986
Skills
Solution Selling, Ethernet, Managed Services, MPLS, Co-location, VoIP, Telephony, Strategy, Unified Communications, IP, SIP Trunking, Telecommunications, Wireless, SIP, Professional Services, Cloud Computing
Education
Concordia University, Nebraska
CenturyLink December 1985 - Present
Control Data Corporation November 1981 - December 1985
US Navy December 1975 - November 1981
Education
Crown College 2007 — 2011
Associate's degree, Business/Commerce, General
CenturyLink June 2012 - Present
Time Warner Cable Business March 2011 - January 2012
Verizon Business January 2009 - June 2011
AT&T 2000 - 2009
SBC February 2001 - February 2003
SBC January 2000 - February 2001
Sprint 1992 - 1997
Skills
VoIP, Cisco, Data Solutions, Managed Services, SIP Trunking, Sales Engineering, Unified Communications, LAN/WAN, Solution Selling, Consultative Selling, LAN-WAN, Professional Services, Cisco Technologies, Selling, Avaya, Security, Ethernet, Networking, Co-location, Metro Ethernet, MPLS, Telephony, Hosted Services, Wireless, WAN, IP, Network Design, SIP, Telecommunications, Network Architecture, TDM, Video Conferencing, IVR, Broadband, Data Center, PRI, Cloud Computing, Switches, Call Centers, Sales
Education
Concordia University Texas 2002 — 2004
Bachelors, Business Administration
The University of Texas at Austin
Business Administration and Management, General
King Solutions September 2012 - Present
CenturyLink July 2010 - September 2012
Qwest July 2008 - July 2010
Skills
Process Improvement, Forecasting, Operations Management, Cross-functional Team..., Strategic Planning, Management, Budgets, Analysis, Strategy, Finance, Training, Project Management, Sales, Executive Management, Leadership Development, Human Resources
Education
Northwestern University - Kellogg School of Management 2009 — 2010
Master of Business Administration (MBA)
Concordia University-St. Paul 2002 — 2003
Master of Arts (MA), Organizational Leadership
Concordia University-St. Paul 2000 — 2001
Bachelor of Arts (B.A.), Organizational Management and Communication
CenturyLink September 2013 - Present
Kforce December 2013 - September 2014
Intelligent Waves LLC September 2011 - October 2013
L-3 Communications July 2009 - August 2011
United States Air Force May 2008 - July 2009
United States Air Force May 2007 - May 2008
United States Air Force August 2003 - May 2007
United States Air Force August 1998 - July 2003
Skills
Active Directory, Network Security, Windows Server, Security, Servers, Network Administration, VMware ESX, Troubleshooting, System Administration, Unix, Linux, Operating Systems, XP, Computer Hardware, Red Hat Linux, Information Assurance, Security Clearance, DoD, Military, Microsoft Exchange, Computer Security, Networking, DNS, Solaris, Information Security, Microsoft Certified..., Technical Support, Storage Area Networks, Windows, Systems Engineering, VMware, System Deployment, Security+, Hardware, Switches, CCNA, Cisco Technologies, Software Installation, Windows XP, CompTIA Security+
Education
University of Phoenix
B.S, Business Administration
Community College of the Air Force
A.A.S, Information Systems Technology
Community College of the Air Force
A.A.S, Applied Communications Technology
CenturyLink June 2012 - Present
Qwest Communications July 2007 - June 2012
QWEST COMMUNICATIONS CORP June 2000 - July 2007
Skills
CCNP (Cisco Certified..., CCSA (Checkpoint..., A+ Certified, Network+ Certified
Education
Inver Hills Community College 2002 — 2003
Cisco Networking Academy
Dakota County Technical College 1998 — 2000
AAS Computer Networking and Data Communications, Routing, switching, PCs, database, programming
Normandale Community College 1995 — 1997
General Education
CenturyLink September 2012 - Present
Lorain County Community College May 2011 - September 2012
WACHTER, Inc. November 2006 - May 2011
Communications Contracting/Consulting 2003 - 2008
JPMorgan Chase 2002 - 2003
Verizon Wireless 1996 - 2001
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Research, Customer Service, Social Media, Editing, Illustrator, Outlook
Education
State College of Florida-Manatee-Sarasota 1981 — 1983
Yes, Electronics Engineering
Cuyahoga Community College
Cisco Skill Set Updates
Aircraft Electronics Association
Avionics Wiring & Installation Certifications
Redstone College of Aviation Technology
Radio/Satellite Navigational Communications Certifications
Avaya
Certified Avaya Systimax Cabling Design Engineer
Cisco
CCNA - Certified Cisco Network Associate 2001 to 2004
Cisco
Cisco Certified Academy Instructor Certification 2002
Federal Aviation Administration
Private Pilots License 2004
Federal Communications Commission
License, Radio/Telephone License
Seeking New Opportunities October 2012 - Present
CenturyLink 1980 - 2012
St Marks Hospital 1979 - 1980
St Marks Hospital 1978 - 1979
Fullerton Hospital 1976 - 1978
La Palma Hospital 1973 - 1976
Skills
Broadband, Process Improvement, Troubleshooting, Computer/Technical..., Teamwork, Customer Service, Circuit Testing, Telecommunications, Telephone Skills, Close Attention to..., Passion for Helping..., Logical Thinker, Problem Solving, Food Preparation, Hospitals, Nutrition, Diet, Dishwashing, Painting, Gardening, Sprinkler, Cash Handling Experience, Manual Dexterity, Interior Design, Kitchen & Bath Design, Holiday Decor, Window Coverings, Closets, Lawn Care, Small Engines, Assembly Lines, Assembler, Dog Walking, Plumbing, Yard Work, Windows, Microsoft Office, Microsoft Word, Dogs, Enthusiasm to learn, Power Tools, Internet, Cafeteria, Supervisory Experience, Dietetics, Investigation, Schedule, Quality Assurance, Fiber Optic Technology, Employee Training
Education
Cypress College 1976 — 1977
No Degree, General Studies
JFK High School 1973 — 1975
High School Diploma
CenturyLink January 1979 - Present
Qwest Communications 1979 - 2011
Apple Valley Fire Department 1985 - 2008
Skills
Telecommunications, Public Speaking, Fire Safety, Voice Over, SDH, Ethernet, T1, Managed Services, VoIP, Unified Communications, Network Design, Wireless, Co-location, Cisco Technologies, MPLS, IP, Telephony
Education
University of Minnesota - Carlson School of Management 1997 — 1999
BS, Managment
Concordia University-St. Paul 1994 — 1998
Business, Administration
CenturyLink June 2012 - Present
Embarq October 2007 - June 2012
CenturyLink December 2000 - June 2012
Networks Plus 1999 - 2000
Skills
Telecommunications, Troubleshooting, VoIP, DSL, MPLS, Wireless, Ethernet, IP, Network Design, Cisco Technologies, WAN, Frame Relay, Network Engineering
Education
Kansas State University 2000 — 2001
Print Journalism
Cowley College 1996 — 1999
IBM Global Business Services April 2015 - Present
CenturyLink April 2011 - March 2015
Qwest Communications January 2001 - April 2011
Skills
Software Development, Telecommunications, Training, Software Project..., Unix, Integration, SQL
Education
Seattle Pacific University 1987 — 1990
Master's Degree, Human Resources Management/Personnel Administration, General
Concordia College 1975 — 1979
Bachelor's Degree, Business Administration and Management, General
Concordia College 1975 — 1979
Bachelor's Degree, Public School Music
CenturyLink 2001 - Present
Skills
Business Development, Co-location, Unified Communications, Managed Services, SIP Trunking, Management, Long Distance, VoIP, Customer Retention, Cloud Computing, Avaya, Call Centers, Data Center, Direct Sales, Ethernet, Enterprise Software, Hosted Services, IP, LAN-WAN, MPLS, Marketing Strategy, Metro Ethernet, Professional Services, SIP, SaaS, Sales, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, T1, Telecommunications, Telephony, WAN, Wireless
Education
Concordia University-St. Paul 1997 — 2001
Bachelors of Business Administration, Finance
Dillon's Grocery October 2012 - Present
Cox Communications March 2010 - August 2012
Wal-Mart December 2007 - June 2010
CenturyLink March 2009 - March 2010
Embarq January 2008 - March 2009
Skills
Troubleshooting, Call Center, DSL, PowerPoint, Cable Television, Cable Modems, Outlook, Digital Cable, Digital TV, Wireless Routers, Modems, Windows, Windows XP Pro, Call Centers, Networking
Education
Cowley College 2005 — 2006
Associates, Business Administration
Newman University 2003 — 2005
History
CenturyLink October 2014 - Present
Fujitsu Network Communications June 2001 - March 2014
Fujitsu Network Communications June 1999 - May 2001
FNC Inc June 1998 - May 1999
Fujitsu Network Communications May 1994 - May 1998
Nortel October 1989 - May 1994
CVDS June 1987 - May 1989
Skills
Project Management, Software Project..., Embedded Systems, Project Coordination, Software Development, Agile & Waterfall..., Software Design, TCP/IP, ClearCase, Telecommunications, Team-oriented, Team Management, Cross-functional Team..., People Skills, Goal-driven leader, Goal-oriented..., Embedded Software, Risk Management, Risk Assessment, Outstanding time..., Programming Languages, Object Oriented Software, Microsoft Office, Microsoft Excel, Microsoft Word, Test Automation, IP, OSI Model, Ethernet, C/C++ STL, ClearQuest, VxWorks, OSE, pSOS, Unix, Software Engineering, XML, C++, DCN, OSPF, Program Development, Strategic Planning, Big Data, Program Management
Education
Concordia University 1983 — 1987
Bachelor, Engineering
CenturyLink November 2013 - Present
GCS Properties, LLC 2004 - Present
Verizon Wireless September 2011 - November 2013
Verizon Wireless February 2010 - September 2011
Verizon Wireless July 2009 - February 2010
Verizon Wireless June 2008 - September 2009
T-Mobile 2006 - June 2008
Coldwell Banker Burnet 2004 - 2006
Skills
Solution Selling, Direct Sales, Account Management, Customer Retention, Sales Management, Strategic Planning, Peer Mentoring, Contract Negotiation, New Business Development, Strategic Partnerships, Project Management, Sales Operations, Selling, Sales Process, Strategy, Marketing, Lead Generation, B2B, CRM, Sales, Cold Calling, Cloud Computing, Wireless, Management
Education
Concordia University-St. Paul 2009 — 2011
BA, Business Management, Business
Minnesota School of Business 2007 — 2009
Bachelor of Arts (B.A.), Business
CenturyLink May 2010 - Present
Qwest Communications May 2008 - April 2010
Skills
Project Management, Database Administration, HTML, CSS, Strategic Planning, IP, Vendor Management, Telecommunications, Solution Selling, SharePoint 2007, SharePoint 2010, Co-location, Unified Communications, Managed Services
Education
University of Denver 2013 — 2015
MAS, Information Technology
University of Colorado Denver 2008 — 2010
Business Administration, Information Systems
Community College of Denver 2006 — 2008
Business Administration
CenturyLink January 2006 - Present
Qwest Communications January 2005 - January 2006
Skills
Employee Training, Employee Relations, Employee Engagement, Employee Management, Performance Management, Project Management, Business Process..., Team Management, Cross-functional Team..., Telecommunications, Training, Vendor Management, Call Centers, Cloud Computing, Integration, Sales Process, Customer Satisfaction, Management, Customer Experience, Team Leadership, Process Improvement, Leadership, Change Management, Sales
Education
Creighton University 1987 — 1992
BSBA, Finance and Economics
SCL Health February 2013 - Present
TriZetto, Financial Analyst September 2011 - Present
The TriZetto Group 2011 - February 2013
CenturyLink June 2008 - September 2011
Dex One June 2006 - June 2008
Cub Creek Development May 2002 - March 2006
ICG Communications March 2000 - May 2002
AT&T January 1999 - March 2000
TCG September 1996 - December 1998
US West June 1994 - August 1996
Education
Creighton University
M.B.A
The University of Kansas
B.S, Accounting and Business Administration
CenturyLink 2000 - Present
Education
Creighton University 2003 — 2006
Master's Degree, Information Technology Management
University of Auburn at Montgomery
Bachelor of Science (B.S.), Business Administration with a specialization in Management Information Systems
CenturyLink October 1970 - Present
Skills
Heavey Equiptment..., Music
Education
Craven Community College 1980 — 1981
New Bern High 1967 — 1970
CenturyLink August 2013 - Present
CenturyLink August 2004 - August 2013
CenturyLink July 2002 - August 2004
Walmart April 2000 - July 2002
Land and Sky Manufacturing January 1999 - March 2000
Skills
VoIP, Private Line, Training & Development, Outstanding Customer..., Marketing Research, Consultative Selling, Customer Service, Inside Sales, Selling, Employee Training, Customer Satisfaction, Customer Experience, Sales, Direct Sales, Sales Management, Account Management, Wireless, Salesforce.com, Sales Operations, Customer Retention, Leadership, Management, Sales Process
Education
Doane College 1999 — 2001
Organizational Communication, Bachelors Degree
Concordia University-St. Paul 1989 — 1993
Organizational Communication
CenturyLink January 1996 - Present
B Dalton Booksellers April 1995 - January 1996
Skills
Microsoft Office, Management, Project Management, Team Leadership, Troubleshooting, Telecommunications, Windows, Process Improvement, Call Centers, Customer Satisfaction, Strategic Planning
Education
Dakota Wesleyan University 1980 — 1985
Bachelor of Arts (B.A.), English, Theater Arts
CenturyLink September 1998 - Present
City of Farmington June 1996 - Present
United States Marine Corps November 1989 - March 2010
21st Century Communcations July 1996 - September 1998
Skills
Telecommunications, MPLS, VoIP, IP, Ethernet, Cisco Technologies, T1, Network Design, Telephony, Wireless, WAN, DSL, Frame Relay, LAN-WAN, Switches
Education
Hennepin Technical College 2006 — 2011
Fire Science, Public Saftey, A.A.S. Degree / 3.52
Dakota County Technical College 1995 — 1997
Telecommunications Systems and Technologies, Telecommunications Technology/Technician, A.A.S. Degree/ GPA 3.71
CenturyLink August 2002 - Present
United States Air Force July 1996 - September 2001
Skills
Telecommunications, VoIP, Troubleshooting, Wireless, IP, Cisco Technologies, Network Design, Project Management, Microsoft Office, Switches
Education
Community College of the Air Force
System, Networking, and LAN/WAN Management/Manager
CenturyLink October 2011 - Present
CSD/Camp Lakodia June 2010 - September 2010
McDonald's Corporation September 2006 - May 2008
Education
Dakota State University 2006 — 2011
Bachelor's, Business-Marketing
Century Link August 2008 - Present
CenturyLink April 2000 - August 2008
United States Air Force April 1993 - April 2000
Skills
VoIP, Outside Plant, Telecommunications, Microsoft Office, CAD, OSPF, Military, Fiber Optics, Telephony, Infrastructure, Customer Service, Field Work, Client Relations Skills, Wireless, Ethernet, DSL, Optical Fiber, T1, Network Design, Troubleshooting
Education
Western International University 2012 — 2015
Bachelor's degree, Bachelor of Science in Business with a minor in management
Community College of the Air Force 1993 — 1999
Associate of Science (A.S.), Telecommunications
CenturyLink May 2009 - Present
Education
Dakota County Technical College 2000 — 2001
Looking for a new career challenge June 2015 - Present
Fahrenheit IT - contracted to Onvoy Voice Services October 2014 - February 2015
CenturyLink October 2013 - August 2014
TWTelecom March 2013 - August 2013
TEKsystems contracted to CenturyLink December 2012 - April 2013
Currently looking for a new assigment July 2012 - November 2012
Comcast Cable February 2006 - July 2012
Intrado March 2005 - December 2005
Qwest Long Distance May 2002 - December 2003
Firstworld Communications Inc. October 1999 - December 2001
Skills
Telecommunications, Project Management, Microsoft Office, Java, Unix Administration, Oracle Weblogic Server..., Solaris, IP Networking, IVR support, Unix, VoIP, Troubleshooting, Switches, TCP/IP, IVR, IP, Integration, Wireless, VPN, Cloud Computing, Telephony, Software Quality..., Quality Assurance...
Education
Community College of Denver
Associate of Arts (AA), Business/Managerial Economics, 3.5
CenturyLink 1996 - 2011
Pine Tree Obgyn 1991 - June 1993
Education
Craven Community College 1983 — 1984
Administrative Assistant and Secretarial Science, General
Life Gate Christian School 1981 — 1983
high school Diploma
CenturyLink December 2008 - Present
Skills
Telecommunications, VoIP, MPLS, Management, Project Management, Sales, Leadership, Team Leadership, Wireless, Strategic Planning, Program Management, Account Management
Education
Archbishop Brady High School 1968 — 1972
High School Diploma, General Studies
Dakota County Technical College
CenturyLink July 2013 - Present
United States Department of Defense May 2010 - July 2013
AT&T Global Services March 2008 - December 2008
TRAX International Corporation January 2006 - December 2007
GE April 2004 - August 2005
Ceridian Stored Value Solutions (SVS) February 1999 - April 2002
Skills
SONET, Frequency & Time..., Optical Networking, Network Architecture &..., Network Administration, Computer Hardware, Cabling, Software Installation, Windows, Software Documentation, Technical Writing, Program Management, Technical Support, Government, National Security, Military Operations, DOD, Air Force, Command, Emergency Management, Electronics, Troubleshooting, Maintenance & Repair, Testing, Analysis, Customer Service, Microsoft Office, Information Assurance, Networking, Hardware
Education
Community College of the Air Force 1987 — 1991
Wideband Communications Equipment Specialist Certificate, Electrical, Electronic and Communications Engineering Technology/Technician, 3.8
CenturyLink February 2000 - Present
Weather-Rite LLC February 1999 - February 2000
Vendtronics LLC July 1996 - February 1999
Skills
Telecommunications, VoIP, IP, MPLS, Wireless, Cisco Technologies, Ethernet, Network Design, Vendor Management, Managed Services, Data Center, Switches, Unified Communications, WAN, Troubleshooting
Education
Ascolta Technical Training 2008 — 2008
CCNA
Dakota County Technical College 2001 — 2001
Certificate, A+/Net+ Computer Networking
CenturyLink September 2009 - Present
Qwest March 1999 - September 2009
United States Air Force December 1981 - March 1999
Skills
T1, Security, VoIP, Troubleshooting, Telecommunications, Wireless, IP, MPLS, Data Center, Fiber Optics, Managed Services, Process Improvement, Broadband
Education
Community College of the Air Force 1986 — 1996
Associates, Electrical, Electronic and Communications Engineering Technology/Technician
Keshav Consulting Solutions August 2013 - Present
CenturyLink December 2012 - August 2013
Nokia Networks September 2008 - December 2012
Skills
Telecommunications, DWDM, SONET, OTN, TDM, Optical Transmission, Troubleshooting, TCP/IP, Network Communications, Digital Communication, Networking, Telecommunications..., Network Design
Education
Community College of the Air Force 1985 — 1993
Galion City Schools July 2013 - Present
CenturyLink August 2010 - June 2012
InfoCision Management Corporation April 2010 - July 2010
Education
Ohio State University-Mansfield Campus 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Crown College 1994 — 1995
Bachelor of Arts (B.A.), Youth Ministry
CenturyLink January 2011 - Present
Skills
Construction, Telecommunications, Call Centers, VoIP, Wireless, IP, Vendor Management, Customer Service, Project Management, MPLS, Telephony, Troubleshooting
Education
Craven Community College 1977 — 1979
Diploma in Electronic Servicing