CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
CenturyLink July 2013 - Present
US Army January 1998 - Present
CenturyLink September 2012 - July 2013
CenturyLink April 2011 - September 2012
CenturyLink December 2006 - April 2011
CenturyLink June 2000 - December 2006
Skills
Call Center, Sales Management, Leadership, Training, Performance Management, Collective Bargaining, Telecommunications, Customer Retention, Customer Satisfaction, Customer Experience, Team Building, Cross-functional Team..., VoIP, Team Leadership, Direct Sales, Call Centers, Sales Operations, Project Management, Solution Selling, Sales, Employee Training, Account Management, Wireless, Salesforce.com, Coaching, Operations Management, Sales Process, Managed Services, Team Management, Business Development, Selling, Program Management, Process Improvement, B2B, Time Management, Strategy, Management, Strategic Partnerships, Cold Calling, Start-ups, Leadership Development, Vendor Management, Employee Engagement, Unified Communications, Outsourcing, Recruiting, CRM, Change Management, Telephony, SaaS
Education
United States Army 2003 — 2013
NonComissioned Officer Course, Military and Strategic Leadership, 4.0
American Public University System 2010 — 2012
Management, History
DeVry University Phoenix 2002 — 2003
NA, Telecommunications
CenturyLink June 2014 - Present
Skills
Competitive Analysis, Financial Analysis, Cross-functional Team..., Forecasting, Business Development, Process Improvement, Strategic Planning, Business Planning, Product Management, Financial Modeling, Strategic Financial..., Leadership, Cloud Computing, Solution Selling, Management, Sales Operations, Start-ups, Account Management, Sales Management, Sales, Strategy, Negotiation
Education
Duke University - The Fuqua School of Business 2000 — 2006
MBA
Lafayette College 1991 — 1995
BA
Ransom Everglades 1988 — 1992
CenturyLink Business September 2015 - Present
CenturyLink September 2013 - Present
Aleutian Consulting September 2013 - December 2013
United Anglers of Southern California March 2013 - August 2013
Heliae Development, LLC June 2011 - August 2011
North Carolina Sustainable Energy Association May 2010 - August 2010
Pricewaterhouse Coopers' China Greentech Initiative January 2009 - October 2009
Ascender Software, LLC February 2008 - July 2008
Office of the General Counsel October 2006 - December 2007
Skills
Strategic Planning, Strategy, Motivated self-starter, Research, Start-ups, Energy, Delivering Results, Project Management, Business Strategy, Financial Modeling, Forecasting, Marketing, Marketing Strategy, Policy Analysis, Renewable Energy, Data Analysis, Financial Analysis, Product Management, Nonprofits, Public Policy, Analysis, Corporate Finance, Market Analysis, CRM, Analytics, Risk Management, Investments
Education
Duke University - The Fuqua School of Business 2010 — 2012
Master of Business Administration, Market Analysis & Strategy; Product Management; Finance; Energy & Environment; Decision Sciences
Duke University - Sanford School of Public Policy 2009 — 2010
Public Policy courses
Training The Street 2011 — 2012
Financial Modeling Seminar; Advanced Financial Modeling Seminar
Whitman College 2002 — 2006
Bachelor of Arts, Politics, History, Religion
Protection Technologies, Inc. June 2015 - Present
CenturyLink October 2014 - June 2015
NETGEAR May 2013 - October 2014
Brocade October 2012 - May 2013
TCH LLC April 2010 - April 2012
Flextronics April 2009 - April 2010
Skills
Sales, Entrepreneurship, Entrepreneurship..., Salesforce.com, Management, Customer Satisfaction, Direct Sales, Marketing, Solution Selling, Sales Management, Sales Process, Sales Operations, Account Management, Lead Generation, Channel Partners, Cold Calling, Strategy, New Business Development, B2B, Selling, Leadership, SaaS, Cloud Computing, Enterprise Software, Managed Services, Channel Sales, Fibre Channel, Networking, Coaching, Job Coaching, Training, BCNE, Automotive Sales
Education
Weber State University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Stevens-Henager College-Ogden 2008 — 2009
Dixie State College 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Washington D.C. Metro Area November 2014 - Present
CenturyLink 2006 - 2014
QWEST COMMUNICATIONS CORP 2002 - 2006
QWEST COMMUNICATIONS CORP 2000 - 2002
The Implementation Partners 1999 - 2000
J.D. Edwards 1996 - 1999
Skills
Telecommunications, Program Management, IT Management, Business Process, Resource Management, Vendor Management, Requirements Analysis, Integration, Business Analysis, Software Project..., PMP, Leadership, Project Portfolio..., SDLC, PMO, Project Management, Management
Education
Dickinson College
Bachelor's Degree, International/Global Studies
University of Denver - Josef Korbel School of International Studies
Master's Degree, International/Global Studies
CenturyLink May 2009 - Present
Delta Air Lines January 2007 - Present
QWEST COMMUNICATIONS CORP May 2002 - May 2009
QWEST COMMUNICATIONS CORP May 1999 - May 2002
Skills
Telecommunications, Customer Service, Construction, Management, Leadership, High Speed Networks, Project Management, Coaching, Union Labor, Fiber Optics, Call Centers, Microsoft Office, Networking, Program Management, Team Leadership, Troubleshooting, Vendor Management, VoIP, Wireless
Education
University of Phoenix 2006 — 2007
High School, Business Administration and Management, General
Dixie State University 1989 — 1990
SilverSky July 2015 - Present
SilverSky September 2014 - July 2015
SilverSky July 2013 - September 2014
SilverSky October 2010 - July 2013
SilverSky August 2007 - October 2010
CenturyLink May 2006 - August 2007
United States Marine Corps August 2000 - January 2006
Skills
Security, Cloud Computing, VMware, Information Security, Virtualization, Windows Server, Apache, Java, Microsoft SQL Server, SQL, NetApp, Isilon, RabbitMQ, ESXi, vSphere, vCenter Server, Powershell, SQL Server Management..., Visual Basic, Visual Studio, Tomcat, Ant, IIS, HP Server Hardware, HP Blade, JIRA, Numara Footprints, SCOM, SiteScope, Server Administration, DNS management, Exchange 2010/2007/2003, Active Directory, Python, Help Desk Support, Microsoft Exchange, Software Development, Document Management, System Deployment
Education
East Carolina University 2011 — 2013
Master of Technology (MTech), Information Security
The Citadel 2000 — 2006
Bachelor's degree, Computer Science
CenturyLink February 2015 - Present
CenturyLink April 2014 - February 2015
CenturyLink May 2012 - April 2014
AT&T October 2006 - May 2012
Bellsouth April 2000 - October 2006
Skills
Project Management, Telecommunications, T1, DS3, Network Design, Cabling, VoIP, Wireless, Switches, Troubleshooting, Wireless Networking, Software Installation, TCP/IP, Networking, Optical Fiber, DWDM, Network Engineering, ROADM, OC-x, Computer Network..., LTE, Servers, Routers, Fiber Optics, Telecommunications..., TDM
Education
East Carolina University 2012 — 2014
Master of Science (M.S.), Network Technology
University of Mount Olive 2010 — 2012
Bachelor's Degree, Information Systems
Pitt Community College June 2013 - Present
Pitt Community College August 2012 - June 2013
CenturyLink April 2006 - October 2011
Skills
Interpersonal..., Customer Experience, Peer Mentoring, Educational Leadership, Inspiring People, Higher Education, Volunteering, Fashion Writing, Public Speaking
Education
East Carolina University 2013 — 2015
Bachelor of Arts (B.A.), Organizational Communication, General
Pitt Community College 2012 — 2013
Associate of Arts (A.A.), University Transfer
State Street July 2015 - Present
State Street January 2014 - Present
CVS Caremark May 2012 - January 2014
Aviva plc August 2011 - July 2012
CenturyLink March 2011 - August 2011
CenturyLink November 2009 - August 2011
Securematics April 2007 - November 2009
Sprint January 2006 - March 2007
Sprint December 2003 - January 2006
Sprint July 2001 - December 2002
Skills
Purchasing, Event Planning, Contract Negotiations, Negotiation, Contract Negotiation, Problem Solving, Procurement, Vendor, Strategic Sourcing, Account Management, Contract Management, Customer Service, Customer Relations, Vendor Relations, Strategic Planning, Vendor Management, Telecommunications, Team Building, Pricing, Program Management, Retail Management, Inside Sales, Management, Cross-functional Team..., Team Leadership, Process Improvement, Sourcing, Leadership
Education
University of Kansas - Graduate School of Business 2002 — 2006
MBA, International Business, Management
Drake University 1991 — 1995
BS, Business: Marketing
Drake University 1991 — 1995
BA, English Literature
WDM Dowling 1988 — 1991
National Honors Society, Pre-College
CenturyLink May 1999 - Present
Mile High Baptist Church September 2000 - May 2002
Team Chief / Supply & Arms room NCOIC December 1987 - May 1999
U.S. Army November 1992 - March 1999
Skills
Construction, Computer Repair, Woodworking, Teaching, Telecommunications, Team Leadership, Troubleshooting, Wireless, Networking, Fiber Optics, Security, VoIP, Technical Support, IP
Education
DeVry University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Technical Management
ITT Technical Institute-Nashville 2000 — 2002
Associate's Degree, Information Technology / Computer Networking Systems, GPA 3.7
Windstream Hosted Solutions March 2015 - Present
CenturyLink September 2014 - March 2015
Windstream Hosted Solutions 2014 - 2015
Peak 10 Data Centers September 2012 - July 2014
Peak 10 Data Centers March 2011 - October 2012
Peak 10 Data Center March 2007 - March 2011
University of North Carolina at Chapel Hill March 2005 - March 2007
The Castleton Group June 2003 - March 2004
Kenwood Dealer Group May 1999 - April 2003
USMC March 1992 - June 1997
Skills
Enterprise Software, CRM, Solution Selling, Managed Services, Business Development, Management, Sales Process, Solution Architecture, Process Improvement, Sales, Training, Sales Management, Consulting, Service Delivery, Customer Satisfaction, Quality Assurance, Proposal Writing, SQL, Data Center, Cloud Computing, Disaster Recovery, Servers, Network Security, Virtualization, VMware ESX, Security, ITIL, Cisco Technologies, VMware, Active Directory, Storage, Firewalls, Storage Area Networks, Networking, SaaS, Project Management, SAN
Education
East Carolina University 2008 — 2010
Masters, Information Technology- magna cum laude
East Carolina University 2005 — 2007
Bachelor of Science, Business Technology- summa cum laude
Zayo Group January 2011 - Present
Zayo Group 2011 - 2012
CenturyLink April 2007 - January 2011
Sprint 2000 - 2007
Skills
Private Line, Metro Ethernet, MPLS, Co-location, Ethernet, VoIP, IP, Unified Communications, Managed Services, Data Center, Avaya, Telecommunications, TDM, Cisco Technologies, Routing, SDH, Sales Engineering, Hosted Services, Broadband, SIP Trunking, LAN-WAN, T1, Telephony, Fiber Optics, Network Design, MPLS VPN, WAN, SIP, Networking, PRI, ATM networks, Wireless, DWDM, Frame Relay, DSL, Cloud Computing, VPLS, Carrier Ethernet, QoS, DS3, Wireless Networking, BGP, Routers, Network Architecture, Network Engineering, Optical Fiber, Computer Network..., Switches, ISDN, Internet Services
Education
East Carolina University 1998 — 2000
M.S., Digital Communications
East Carolina University 1994 — 1998
B.S., Electronics
CenturyLink February 1995 - Present
Skills
Project Management, Telecommunications, Wireless, Managed Services, Ethernet, MPLS, Vendor Management, VoIP, Program Management, Product Management, Call Centers, Unified Communications, Telephony, IP, Solution Selling, Direct Sales, Network Design, Account Management, Management, Strategic Planning, Sales, WAN, Networking
Education
East Carolina University 2005 — 2010
BS, Information and Computer Technology
CenturyLink January 2013 - Present
CenturyLink April 2006 - Present
CenturyLink July 2001 - April 2006
Verizon Wireless November 2003 - September 2004
Sprint 2001 - 2004
Metrocall November 2000 - July 2001
Cumulus Broadcasting January 2000 - November 2000
Skills
Project Management, Salesforce.com, Retail, Organization, Sales Management, Telecommunications, Customer Service, Customer Satisfaction, Customer Acquisition, Account Management, Retail Marketing, Marketing Strategy, Training, Competitive Analysis, Management, Leadership, Marketing, Program Management, Sales, Sales Operations
Education
East Carolina University 1995 — 1999
Bachelor of Science (BS), Political Science and Government
Northern Vance
NYU Polytechnic School of Engineering June 2014 - Present
Velstar International LLC April 2010 - Present
Allstream April 2012 - May 2015
CenturyLink December 2004 - December 2009
CenturyLink May 2003 - December 2004
CenturyLink July 2001 - May 2003
Infoserve Telecom Corporation June 1999 - February 2001
CenturyLink June 1998 - June 1999
LCI International (acquired by Qwest Communications Corp) January 1998 - June 1998
LCI International (acquired by Qwest Communications Corp) January 1997 - January 1998
Skills
International Sales &..., Contract Negotiations, Salesforce.com, Telecommunications, Solution Selling, Managed Services, Direct Sales, VoIP, Strategic Partnerships, Account Management, Sales Management, New Business Development, Co-location, Sales Process, Unified Communications, Contract Negotiation, B2B, Start-ups, MPLS, Ethernet, Selling, Customer Retention, Business Development, Go-to-market Strategy, Leadership, CRM, Sales, Management, Enterprise Software, Wireless, Product Management, International Sales, Telephony, Channel Partners, SaaS, Data Center, IP, Mobile Devices, Lead Generation, Strategy, Entrepreneurship, Professional Services, Executive Management, Cloud Computing, Sales Operations, Call Centers, Product Marketing
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2013 — 2021
NA, Business Administration and Management, General, NA
Dowling College 1994 — 1996
MBA, Total Quality Management
Rutgers, The State University of New Jersey-New Brunswick 1986 — 1989
B.S., Fitness Management
Nash Community College 2008 - Present
CenturyLink 2007 - Present
Embarq 2002 - 2006
Sprint 2000 - 2002
Sprint 1999 - 2000
Carolina Telephone Long Distance 1992 - 1997
United Telephone 1989 - 1992
Carolina Telephone 1983 - 1989
Skills
Strategic Consulting, Business Strategy, Sales Management, Team Management, Management Consulting, Strategic Communications, Cloud Strategy, Cloud Computing, Telecommunications, Solution Selling, Unified Communications, Managed Services, Direct Sales, VoIP
Education
East Carolina University
Master of Business Administration (MBA), Management and Decision Science
NC Wesleyan 1981 — 1982
Accounting and Business/Management
UNC -G 1979 — 1981
CenturyLink May 2011 - Present
Keystone Realty Group, Inc. 2010 - Present
Honeywell September 2007 - May 2011
Skills
Forecasting, Financial Analysis, Financial Modeling, Mergers, Finance, Investments, Competitive Analysis, Valuation, Mergers & Acquisitions, Portfolio Management, Asset Management, Corporate Finance, Due Diligence, Risk Management, Real Estate, Investment Properties, Real Estate Transactions, Contract Negotiation, Sales
Education
Villanova University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Dowling College 2006 — 2007
MBA, Finance
Regis High School 1997 — 2001
CenturyLink July 2006 - Present
Patrick Renk Digitizing and Design June 2004 - June 2006
Midwest Embroidery 1997 - 2006
Skills
Software Installation, Telecommunications, Troubleshooting, Windows Server, VPN, LAN-WAN, TCP/IP, Networking, Computer Network..., Active Directory, Software Documentation, Ethernet, Routers, T1, DSL, Network Engineering, Network Design, WAN, Switches, Cisco Technologies, VoIP
Education
DeVry University 1999 — 2002
Bachelors of Science, CIS
Lewis and Clark Career Center 1993 — 1995
Certificate of Completion, Mechanical and Architectural Drafting & Design
Fort Zumwalt North High School 1991 — 1995
Diploma, General, Graphic Art, Drafting
Compunetix June 2014 - Present
CenturyLink July 2011 - May 2014
Verizon July 2000 - November 2010
Skills
Unified Communications, VoIP, Managed Services, Strategic Partnerships, Audio Conferencing, Sales, Video Conferencing, Business Development, Telecommunications, CPE, Telecommunication..., Ethernet, Co-location, Contract Negotiation, Salesforce.com, Telephony, MPLS, Private Line, Cloud Computing, IP, Customer Retention, Long Distance, Customer Experience, Hosted Microsoft..., Customer Engagement, Collaboration Solutions, Management, Leadership, Solution Selling, Professional Services, Account Management, Strategy
Education
Duquesne University 2003 — 2007
Bachelor of Science (BS), Communications
Laurel High School
CenturyLink February 2000 - Present
Skills
Ethernet, IP, MPLS, VoIP, IPTV, Performance Management, Flow, DPI, QoS, Managed Services, DSL
Education
Duke University
Bachelor of Science (B.S.), Electrical Engineering
The Johns Hopkins University
Master of Science (M.S.), Electrical Engineering
Windy Creek Arabians June 2000 - Present
CenturyLink 2014 - Present
CenturyLink December 2012 - October 2014
CenturyLink January 1997 - December 2012
Skills
Customer Service, Online Marketing, Photography
Education
East Carolina University 2006 — 2009
Bachelor's degree, Business Administration and Management, General
East Carolina University - College of Business 2006 — 2009
Bachelor of Science, Business Administration - Management
AT&T June 2013 - Present
WellCare Health Plans April 2012 - May 2013
FIS May 2010 - February 2012
CenturyLink August 2008 - May 2010
Cisco June 2007 - July 2008
Education
Doctor Babasaheb Ambedkar Marathwada University
Bachelor's Degree, computer science
XO Communications February 2015 - Present
CenturyLink February 2011 - June 2013
AT&T January 2008 - December 2010
XO Communications August 2006 - January 2008
RJB Associates January 2004 - September 2006
Verizon Business March 2000 - August 2003
NordicTrack Corporation June 1995 - February 1999
McDonald's Corporation May 1987 - April 1995
Skills
Managed Services, Managed Hosting, Cloud Computing, Private Cloud, Telecommunications, Network Design, Team Leadership, Computer Hardware, Strategic Planning, Start-ups, Strategy, Business Process, Co-location, Enterprise Software, Integrated Marketing, Integration, Leadership, Management, Networking, Outsourcing, Process Improvement, Sales, Security, Solution Selling, Unified Communications, Wireless, SaaS, VoIP, MPLS, Direct Sales, Salesforce.com, Data Center, Professional Services, SIP Trunking, Strategic Partnerships
Education
Dominican University 1978 — 1980
MBA, Business Management
CenturyLink March 2014 - Present
NC State Government February 2013 - February 2014
CenturyLink October 2002 - January 2013
Security Solutions, Inc. – ADT May 1998 - January 2000
East Carolina University 1996 - 1998
Skills
Routers, Switches, Cisco Technologies, WAN, Servers, CCNA, LAN-WAN, VPN, Cisco Call Manager, Cisco IOS, Software Installation, VMware, VoIP, Network Administration, Routing, Networking, Troubleshooting, Cisco Firewall Security, System Administration, Wireless Networking, Avaya, Firewalls, VMware ESX, Frame Relay, Cisco UCS, Technical Support, CCNA Security, CompTIA A+ Certification, Microsoft Certified..., Security+, EIGRP, VLAN, IPSec, Cisco Nexus, HIPAA, Network Design, Ethernet, MPLS, Security, Cisco Routers, IT Management, ShoreTel, OSPF, IT Project+, EEOI Trained, Network Security, ASA, Cisco Wireless, IP, Juniper Technologies
Education
Western Governors University 2011 — 2014
Bachelor's Degree, Information Technology- Security Emphasis
East Carolina University 1995 — 1998
Major in Computer Science; Minor in Business Administration
CenturyLink June 1973 - Present
Skills
Telecommunications, IP, Ethernet, VoIP, Wireless, MPLS, SIP, Network Design, SDH, DWDM, Telephony, Unified Communications, Switches, Cisco Technologies, TCP/IP, SS7, Fiber Optics, WAN, Computer Network..., LTE, Routing, GSM, Project Planning, Project Management, Desktop Application..., Desktop Application..., Desktop Application..., Instructor-led Training, Technical Course..., Microsoft Excel, Access, Visio, Oracle SQL Developer, Troubleshooting, Integration
Education
East Carolina University 2007 — 2010
MS, Technology Systems - Digital Communications
East Tennessee State University 1970 — 1988
BS, Computer Science - Information Systems
IBM November 2010 - Present
Ollice Design July 2003 - Present
Replay Photos January 2010 - November 2010
CenturyLink June 2009 - January 2010
Qualex March 2008 - December 2008
Havit Advertising January 2007 - June 2007
Rocket 9 Design Group June 2001 - July 2003
Coming Attractions March 1995 - June 2001
Skills
Adobe Creative Suite, InDesign, Photoshop, Logo Design, Web Design, Layout, Illustrator, Illustration, Retouching, Pre-press, Graphic Design, Graphics, Photography, User Interface Design, Art Direction, Corporate Identity, Adobe Acrobat, Print Production, Brochures, Typography, Logos, Creative Direction, Banners, Posters, Brand Development, Digital Photography, Mac, Flyers, CSS, Wordpress, Vector Illustration, Digital Illustration, Photo Editing, WordPress, Interaction Design, Corporate Branding, Information Architecture, Branding & Identity, Dreamweaver, User Experience, HTML, Information Design
Education
East Carolina University 1988 — 1993
BFA, Communication Arts - Illustration
CenturyLink January 2011 - Present
Sprint Nextel May 1996 - December 2009
Sprint May 1978 - December 2009
Sprint 2002 - 2007
SPRINT PCS January 1996 - January 2002
SPRINT PCS January 1996 - January 2002
Centel 1976 - 1994
Education
Doane College 1986 — 1989
BA, Accounting
CenturyLink January 2014 - Present
CenturyLink Business April 2012 - May 2013
CenturyLink April 2011 - March 2012
CenturyLink June 2009 - April 2011
Embarq April 2006 - June 2009
Sprint 2004 - 2006
Sprint 2002 - 2005
Skills
Wireless, Product Development, Pricing, Channel, Call Center, Product Management, Telecommunications, Vendor Management, Project Planning, Business Strategy, Account Management, Team Leadership, Management, Strategy, Ethernet, Process Improvement, Managed Services, Leadership, Direct Sales, Salesforce.com, Channel Partners, Customer Retention, Business Development, B2B, Enterprise Software, Sales Operations, Call Centers, MPLS, Cross-functional Team..., Marketing, Product Launch, Project Management, Marketing Strategy, Team Management, Sales, Solution Selling, Integration, Integrated Marketing, Customer Experience, Multi-channel Marketing
Education
Drake University
BA, Radio and TV Journalism
CenturyLink April 2011 - Present
Qwest Communications 2003 - Present
Dynegy 2001 - 2003
Rhythms NetConnections 1999 - 2001
Jenner & Block 1992 - 1999
McDermott Will & Emery May 1990 - August 1990
Massachusetts Office of the Attorney General 1988 - 1989
Skills
Contract Negotiation, Litigation, Telecommunications, IP, Patents, Licensing, Corporate Law, Legal Writing, Legal Research, Strategic Partnerships, Negotiation, Mergers & Acquisitions, Management, Strategy, Competition Law, Bankruptcy
Education
Duke University School of Law 1989 — 1992
J.D.
Hamilton College 1984 — 1988
B.A., magna cum laude, Philosophy (major), Economics (minor)
Commonwealth School 1979 — 1983
High School
CenturyLink November 2007 - Present
EMBARQ May 2003 - October 2007
Sprint Telecommunications Inc July 2002 - May 2003
Excalibur Computer Systems August 1995 - June 2002
Education
North Carolina State University 1988 — 1990
Economics
East Carolina University
Master Business Administration, Management Information Systems concentration
East Carolina University
B.S, Industrial Technology (Information Technology Concentration)
East Carolina University
MBA, MIS certification
CenturyLink July 2013 - Present
CenturyLink November 2010 - July 2013
Hewlett-Packard April 2001 - November 2010
Skills
Remedy, Troubleshooting, Process Improvement, Unix, Problem Solving, Customer Service, Excel, Word, Computer Hardware, Microsoft Office, Customer Relations, Windows, Public Relations, Program Management, Cisco, Change Management, Security, Team Building, Operating Systems, Documentation, Operations Management, Data Center, Active Directory, Team Leadership, Call Center, Switches, Inventory Management, Disaster Recovery, System Administration, Visio, Windows Server 2003, Windows Server 2008, Call Centers, Cisco Technologies, WAN, Microsoft Excel
Education
DeVry University-Illinois 2006 — 2012
Bachelors in Science, Computer Network Management
CenturyLink 2011 - Present
Embarq March 2006 - Present
Sprint 2005 - 2006
Sprint 2003 - 2005
Sprint 1998 - 2003
Skills
SharePoint, FrontPage, IP Networking, Server Administration, Alarm Management, Website Administration, Linux Desktop, Windows, Telephony, Crystal Reports, Support Services, Remedy, WSS 3.0, IIS, SQL Server, Servers, Telecommunications, BMC Remedy, IP, Technical Support, VoIP, Network Design, Cisco Technologies, Computer Network..., Hardware, Software Installation, LAN-WAN, Data Center, Linux, Windows XP, WAN, Switches, Managed Services, VPN, TCP/IP, Routers, Network Engineering
Education
East Carolina University 1984 — 1986
CenturyLink Business July 2013 - Present
CenturyLink March 2007 - June 2013
EMBARQ August 2005 - February 2007
Sprint January 2002 - August 2005
SunTrust Bank March 1990 - July 1994
Skills
Leadership, Management, Mergers, Product Development, Product Management, Product Marketing, Sales, Sales Management, Start-ups, MPLS, Managed Services, Marketing, Mergers, Product Launch, Team Management, VoIP, Unified Communications, Strategy, Training, Budgets
Education
Duke University - The Fuqua School of Business 1994 — 1996
MBA, General Management
Harvard University 1985 — 1989
A.B. cum laude, History
Choate Rosemary Hall 1981 — 1985
The Aji Network
CenturyLink April 2011 - Present
Evergreen Helping Hands, LLC 2007 - May 2011
Qwest Communications January 2010 - March 2011
Qwest Communications March 2009 - December 2009
Qwest 2004 - March 2009
Qwest 2003 - 2004
Qwest 2002 - 2003
Qwest 2001 - 2002
Qwest 1999 - 2001
MCI 1998 - 1999
Skills
Outsourcing, Management, Project Management, PMO, Financial Analysis, Telecommunications, Product Management, Strategy, Vendor Management, Business Analysis, Program Management, Start-ups, Strategic Planning, Integration, Process Improvement, Executive Management, Offshoring, Knowledge Transfer, Information Security, Contingency Planning, Portfolio Management, Pricing, Competitive Analysis, Forecasting, Leadership Development, Internal Communications, Travel Management, Flexible approach to..., Consulting, Dispatching, Business Requirements, Interactive Voice...
Education
Duke University 1991 — 1993
MBA, General Management, 3.7 / 4.0
Trinity University 1984 — 1988
BA, Economics, 3.9 / 4.0, magna cum laude
Lewisville High School 1980 — 1984
CenturyLink April 2007 - Present
Skills
Telecomunicaciones, Gestión de cuentas, Gerencia de ventas, Gestión de proyectos, Microsoft Office, Liderazgo, Liderazgo de equipos, Venta directa, Operaciones de venta, Planificación...
Education
DeVry University 2009 — 2015
Graphic design and Multimedia Development, bachelors
CenturyLink April 2012 - Present
CenturyLink June 2011 - March 2012
Qwest Communications February 2010 - June 2011
Qwest Communications February 2007 - February 2010
AT&T October 2004 - February 2007
Qwest Communications March 1995 - October 2004
ATX Communications September 1992 - March 1995
Skills
Business Intelligence, Sales, Managed Services, Solution Selling, Data Center, Co-location, Cloud Computing, Unified Communications, Telecommunications, Direct Sales, Salesforce.com, Strategic Partnerships, Account Management, Sales Process, VoIP, MPLS
Education
Drexel University - LeBow College of Business 1988 — 1993
Finance
CenturyLink 2006 - Present
Skills
Telecommunications, Wireless, Call Centers, Data Analysis, Vendor Management, VoIP, Analysis, Troubleshooting, Process Improvement, Access, Business Analysis
Education
East Carolina University
CenturyLink September 2014 - Present
Alphanumeric Systems Inc October 2013 - July 2014
Martin Marietta Materials August 2013 - October 2013
NC Department of Transportation April 2013 - July 2013
Coastal Federal Credit Union September 2011 - April 2013
Connexion Technologies September 2010 - September 2011
Employment Security Commission July 2010 - September 2010
Geeks On Call September 2008 - June 2009
Tiger Direct August 2007 - September 2008
Skills
Computer Repair, Databases, Hardware, Networking, Windows Server, Technical Support, Vendor Management, System Administration, Computer Hardware, Cisco Technologies, CCNA, Microsoft SQL Server, Windows, Linux, Computer Security, Network Administration, Troubleshooting
Education
Durham Technical Community College
Networking Technology
Durham Technical Community College
Associate of Arts and Sciences (A.A.S.), System, Networking, and LAN/WAN Management/Manager
CenturyLink May 2010 - Present
Embarq 2006 - April 2010
Sprint Local Telecom Division 2000 - 2005
Sprint Mid Atlantic 1998 - 2000
Sprint Mid Atlantic 1991 - 1997
Sprint 1989 - 1991
Carolina Telephone and Telegraph Company LLC 1987 - 1989
Carolina Telephone and Telegraph Company LLC 1986 - 1987
Carolina Telephone and Telegraph Company LLC 1984 - 1985
Carolina Telephone and Telegraph Company LLC 1979 - 1984
Skills
Telecommunications, Wireless, Managed Services, Account Management, VoIP, Business Analysis, IP, Project Management, Vendor Management, Call Centers
Education
East Carolina University 1974 — 1978
BS, Marketing/Marketing Management, General
CenturyLink January 2005 - Present
Sprint October 2002 - December 2004
Sprint January 2001 - October 2002
Skills
Direct Sales, Account Management, Miller-Heiman Strategic..., Sales, Solution Selling, Leadership, Cloud Storage, Co-location, Managed Services, MPLS, Cisco Technologies, SIP Trunking, IP, Telephony, Unified Communications, Telecommunications, WAN, Strategy, CRM, Customer Retention, Sales Operations, Networking, Enterprise Software
Education
East Carolina University 1995 — 1997
Master of Business Administration (MBA), Marketing
University of North Carolina at Chapel Hill 1991 — 1995
Bachelor of Science (BS), Business Administration and Management, General
CenturyLink July 2010 - Present
Savvis July 2005 - July 2010
WAM!NET April 1998 - July 2005
Target January 1997 - March 1998
Skills
VMware, Red Hat Linux, TCP/IP, Data Center, Virtualization, Linux, System Administration, SQL, CentOS, Solaris, vSphere, Remedy AR System, Shell Scripting, Perl, Photoshop, Microsoft Office, Windows, Nagios, Informix
Education
Dunwoody College of Technology 1989 — 1991
Diploma, Digital Systems
CenturyLink June 2011 - Present
CenturyLink 2011 - 2014
CenturyLink January 2004 - June 2011
Sprint January 2002 - April 2003
Sprint January 1997 - January 2002
Sprint January 1990 - January 1997
Carolina Telephone January 1982 - January 1990
Skills
Telecommunications, Process Improvement, Vendor Management, Requirements Analysis, Cross-functional Team..., Business Analysis, Program Management, Mainframe, Project Management, Visio, Troubleshooting
Education
The George Washington University/Sprint, Wake 1998 — 1998
Certificate, Project Management
East Carolina University 1979 — 1982
BA, Computer Science
Lenoir Community College 1977 — 1979
AAS, Electronic Data Processing
Sprint March 2014 - March 2015
Black & Veatch September 2012 - January 2014
CenturyLink November 2010 - January 2012
Sprint/Ericsson June 2007 - April 2010
Sprint November 2000 - February 2005
Sprint November 1998 - November 2000
Skills
Customer Service, 10 Key, Troubleshooting, Communication, Data Analysis, Switches, Networking, Wireless, CDMA, IP, Cisco Technologies, VoIP, Computer Network..., Security, Windows, System Administration, Software Documentation, Program Management, Project Management, Visio, Routers, Integration, Frame Relay, Telecommunications, Routing, MS Project, Network Architecture, WAN, Active Directory, Avaya, Telephony, IT Service Management, BMC Remedy, NRM
Education
Centriq Training 2011 — 2012
IT Administrator Program
DeVry University 1993 — 1998
Bachelor of Science, Telecommunications Management and Accounting
Belton High
High School Diploma, Accounting and Business/Management
CenturyLink August 2008 - Present
Qwest Communications November 1999 - July 2008
Inacom Communications June 1999 - November 1999
Skills
Financial Analysis, Product Management, Telecommunications, Management, Financial Modeling, Process Improvement, Project Management, Microsoft Office, Analysis, Cross-functional Team..., Business Analysis, Contract Negotiation, Program Management, Change Management, Business Strategy, Time Management, Project Planning, Business Development, New Business Development, Accounting, Leadership, Operations Management, Start-ups, Finance, Training, Business Planning, Data Analysis, Accounts Receivable, Pricing, Competitive Analysis, Business Process..., Strategy, Vendor Management
Education
BSL / ICAN Leadership Institute 2010 — 2010
University of Nebraska at Omaha 2002 — 2007
Masters, Business Administration
Focus / ICAN Leadership Institute 2000 — 2001
Drake University 1994 — 1999
B.S.B.A, Finance
Principal Financial Group November 2014 - Present
Principal Financial Group May 2014 - November 2014
CenturyLink July 2013 - May 2014
Envoy, Inc. April 2012 - July 2013
Hyatt Hotels Corporation April 2010 - February 2012
Hyatt Hotels and Resorts January 2007 - April 2010
Skills
Customer Service, Social Media, Marketing Communications, Document Management, Content Management, Basic Web Design, Photo Editing, Presentation Development, Presentation Preparation, Group Presentations, Pet Care, Image Editing, Social Media Marketing, Blogging, Facebook, Event Planning, Public Relations, Email Marketing, Training, Editing, Management, Creative Direction, Microsoft Office, Strategy
Education
Bellevue University 2013 — 2015
Master's Degree, Management Information Systems, General & focus on Cybersecurity, 3.97
Drury University 2011 — 2011
Social Media Marketing, Social Media Certificate Program
University of Northern Iowa 2000 — 2004
BA, English, Creative Writing
CenturyLink February 2013 - Present
Logan's Roadhouse June 2006 - January 2013
Castillo Language Services, Inc. January 2010 - May 2010
Ahoskie Food Center April 2001 - December 2005
Skills
Management, Process Improvement, Leadership
Education
East Carolina University 2010 — 2015
Master of Business Administration (M.B.A.), 3.6 GPA
East Carolina University 2006 — 2009
Bachelor's Degree, Business Administration and Management, General, 3.5 GPA
CenturyLink September 1994 - Present
CenturyLink September 1994 - Present
Education
East Carolina University - College of Business 2003 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
East Carolina University 1990 — 1993
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Vance-Granville Community College 1987 — 1989
Associate of Arts and Sciences (AAS), Computer Programming
Marriott International May 2014 - Present
YRC Freight February 2014 - May 2014
Dex One January 2005 - January 2014
CenturyLink May 1992 - January 2005
Gannett May 1985 - May 1992
Skills
Advertising, SEM, Digital Marketing, Online Advertising, Local Search, Mobile Advertising, Lead Generation, Google Adwords, Search Advertising, Advertising Management, PPC, Google Adwords..., Display Advertising, Media Planning, Social Media Marketing, Media Buying, Mobile Marketing, Direct Marketing, Email Marketing, B2B, Marketing Communications, Sales, Advertising Sales, B2B Marketing, Sales Presentations, Online Marketing, SEO, Customer Acquisition, Business Development, Cold Calling, Integrated Marketing, Salesforce.com, Google, Social Marketing, Account Management, Marketing Management, Strategic Leadership, Promotions, Digital Strategy, Web Marketing, Media Relations, Outside Sales, Sales Promotion, Technical Presentations, Leadership, Situational Leadership, Leadership Development, Team Leadership, Solution Selling, Problem Management
Education
Iowa State University 1983 — 1986
Bachelor of Arts (BA), Business Administration Marketing/Management
Drake University
CenturyLink Business February 2015 - Present
CenturyLink August 2011 - February 2015
CenturyLink August 2006 - August 2011
CenturyLink February 2000 - August 2006
Skills
Call Centers, Telecommunications, Customer Satisfaction, Human Resources, Labor Relations, Customer Service, Customer Focus, Call Center, VoIP, MPLS, IP, Quality Management, Customer Relations, Customer Experience, Union Environment, Operations Management, Inventory Management, Supervisory Skills, Business Strategy, Hiring, T1, Telephony, Leadership, Managed Services, Management
Education
Western Carolina University 2014 — 2015
Project Management Masters Certificate, Project Management
East Carolina University - College of Business 1998 — 2004
Master of Business Administration (M.B.A.)
East Carolina University 1993 — 1997
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
CenturyLink May 2003 - Present
EarthLink Business 1999 - 2003
MindSpring 1998 - 1999
Skills
Technical Support, Help Desk Support, Sales, Telecommunications, Ethernet, IP, VoIP, Wireless, Troubleshooting, Call Centers, TCP/IP, WAN, Routers, Avaya, Team Leadership, Routing, DSL, Process Improvement, LAN-WAN, Networking, Wireless Networking, Firewalls, Operating Systems, DNS, XP, Windows 7, Windows, Customer Experience, Software Documentation, Customer Support, Customer Satisfaction, Provisioning, ATM networks, VPN, Data Center, Hardware, Switches, Computer Hardware, Broadband, OS X, Mac OS, Telephony, Transportation, Training, Customer Service, HTML, Wiki Development, VMware, DHCP, Employee Training
Education
Harrisburg Area Community College
General Studies, 4.0
Drexel University 1997 — 1998
Mechanical Engineering
CenturyLink October 2014 - March 2015
CenturyLink April 2014 - October 2014
IBM December 2012 - November 2013
Alpine Access December 2009 - November 2012
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Problem Solving, Client Database..., Database Design, Microsoft Visual Studios, C# Programming, HTML, XHTML, Java, Oracle SQL, MySQL, DB2
Education
DeVry University 2009 — 2013
Computer Information Systems, 3.7
Heritage College 2003 — 2004
Associate in Applied Science (AAS), Massage Therapy
Bonner Springs High School 1997 — 2000
High School Diploma
Paycation Travel March 2015 - Present
CenturyLink May 2012 - Present
Hilton Hotels Worldwide February 2012 - February 2012
Closet Fashions October 2010 - April 2011
RGIS 2011 - 2011
ARAMARK August 2008 - December 2010
Wendy's May 2009 - August 2009
Moe's Southwest Grill May 2007 - December 2007
Skills
•Good written ,..., Catering, Cash Register, Management, Restaurants, Cooking, Sales, Merchandising, Time Management, Inventory Management, Customer Service, Marketing Strategy, Sales Management, Customer Satisfaction, Event Planning, Social Networking, Social Media, Marketing, Customer Retention
Education
East Carolina University 2007 — 2016
Community Health and Preventive Medicine
East Carolina University 2007 — 2012
Community Health and Preventive Medicine
CenturyLink July 2014 - Present
Calypso Cay Resorts April 2013 - June 2014
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Leadership, Microsoft Word, Budgets, Strategic Planning, Marketing, Tech Support, Team Building, Training, Customer Satisfaction, PowerPoint, Account Management
Education
DeVry University 2014 — 2018
Associate's Degree, Communications and network management
Dimond High School 1995 — 1999
CenturyLink February 2013 - Present
CenturyLink 2008 - 2013
Education
Durham Technical Community College 1974 — 1976
Associate of Arts and Sciences (A.A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Metrics, Inc. February 2014 - Present
CenturyLink February 2006 - October 2010
Sprint/ Embarq September 2002 - February 2006
Skills
Training, Software Documentation, Customer Service, Laboratory, GMP, Validation, Analysis, Leadership, Chemistry
Education
East Carolina University 2010 — 2013
Bachelor of Science (B.S.), Biology, General
East Carolina University 2010 — 2013
Bachelor of Arts (B.A.), Chemistry
East Carolina University 1995 — 2000
B.S., Political Science/Business
CenturyLink October 2012 - Present
CenturyLink / Qwest March 2001 - October 2012
Mn Army National Guard January 1993 - June 2004
Qwest / USWEST April 1996 - March 2001
Skills
T1, Computer Network..., Adtran, Telephony, Telecommunications, Ethernet
Education
DeVry University 2008 — 2014
Bachelor's degree, Electrical and Electronics Engineering
Pace University 2000 — 2008
Associate of Arts and Sciences (AAS), Telecommunications Technology/Technician
CenturyLink March 1991 - Present
Dunwoody College of Technology 1986 - 1987
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, C, System Administration, Integration, Java, Troubleshooting, TCP/IP, Telecommunications, Training
Education
Dunwoody College of Technology 1984 — 1986
Electronics, Computer and Digital Systems
North Carolina State Government January 2012 - June 2013
MACS 24 Marine Corps Reserves December 2006 - March 2013
The e-NC Authority/NC Rural Center October 2010 - December 2011
CenturyLink June 2006 - October 2010
CenturyLink September 2002 - June 2006
Sprint August 1999 - September 2002
Skills
Telecommunications, Information Technology, Telecommunications..., Operations Management, Military Operations, Military Experience, Budgets, Operating Budgets, Capital Budgeting, Telecommunications..., Telecommunications..., Fiber Optic Networks, Public Speaking, Facilities Management, Information Security, Network Security, Network Administration, Wireless Networking, Network Provisioning, T1s, DSLAM, DS3, 5ESS, Optical Devices, Ethernet IP, VoIP, Intrusion Detection, Information Assurance, Meeting Planning, Customer Service..., Customer Service..., Call Centers, Military Logistics, Project Management, Workforce Management, LAN-WAN, DMS-100, FTTP, Nortel DMS, Marconi, IP PBX, Avaya IP Telephony, Redback, SS7 protocol, Security Clearance, Acquisitions, Government Procurement, Human Resources, Hiring Employees, Ethernet
Education
East Carolina University 2015 — 2018
Master of Science (M.S.) Candidate, Network Technology
East Carolina University 2011 — 2014
Bachelor of Science (B.S.), Industrial Technology, 3.2
Wake Technical Community College 2011 — 2013
Associates of Applied Science, Networking Technology
Fayetteville Technical Community College 2010 — 2012
Associate's of applied Science, Information Systems Security
CenturyLink May 2001 - Present
Education
University of Baltimore School of Law 1988 — 1991
JD
Dickinson College
BA
CenturyLink October 2011 - Present
Qwest Communications International Inc December 2001 - October 2011
American Management Systems March 1997 - October 2002
US Navy September 1991 - January 2002
PCS Health Systems August 1995 - February 1997
Skills
Unix, Databases, Software Development, SQL, Linux, Integration, Shell Scripting, Telecommunications, HTML, Perl, Oracle, Database Design, Operating Systems, Solaris, SAS, PL/SQL, Data Warehousing, Perl Script, Ksh, DWBI, Team Management, Unix Shell Scripting, Network Administration, SDLC, System Administration, Agile Methodologies, Visio, Performance Tuning, OpenVPN, Cloud Applications
Education
DeVry University Phoenix, AZ 1994 — 1997
Bachelor of Science (BS), Computer Information Systems
CenturyLink July 2013 - Present
POWER Engineers May 2010 - June 2013
Skills
Management, Project Management, Process Improvement, Microsoft Office, Program Management, Team Leadership, Project Planning, Technical Writing, Team Building, Microsoft Excel, Training, Software Documentation, Proposal Writing, Leadership, Strategic Planning, Customer Service, Continuous Improvement, Microsoft Word, CRM
Education
Drake University 1996 — 1999
MPA, Human Resources Management
University of Iowa 1986 — 1990
BA, English
CenturyLink April 1999 - Present
MCI Worldcom July 1996 - April 1999
Business Telecom Incorporated January 1992 - July 1996
Skills
MPLS, VoIP, Solution Selling, Wireless, Ethernet, Networking, Account Management, Co-location, Unified Communications, Managed Services, SIP Trunking, Telephony, Broadband, Hosted Services, Direct Sales, Telecommunications, Cloud Computing, Contract Negotiation, Private Line, WAN, T1, SIP, Salesforce.com, Radio Broadcasting, Radio Announcing
Education
East Carolina University
Bachelor's Degree, English with a Concentration in Writing/Broadcasting Minor
CenturyLink January 2008 - Present
Qwest May 2004 - January 2008
WorldCom 2000 - 2004
Skills
Solution Selling, MPLS, Managed Services, Telecommunications, Call Centers, Wireless, Ethernet, IP, VoIP, Telephony, Unified Communications, T1, Network Design, WAN
Education
DeVry University 1999 — 2001
Bachelor's Degree, Telecommunications Management
CenturyLink April 2000 - Present
Education
Drexel University 2006 — 2008
Virginia State University 1993 — 1997
Fathom Events October 2014 - Present
CenturyLink April 2011 - September 2014
Qwest Communications January 2003 - April 2011
Kobalt Interactive, Inc. 2000 - 2002
Fox/Liberty Networks 1994 - 1998
Prime SportsChannel Networks 1992 - 1994
Liberty Media Corporation 1990 - 1992
Tele-Communications, Inc. 1984 - 1990
US West, Inc. 1979 - 1983
Skills
Television, Cable, Broadcast, Telecommunications, IPTV, Video, VOD, Production, Product Management, Broadband, Competitive Analysis, Executive Management, Strategic Partnerships, Business Development, Vendor Management, Product Marketing, Streaming Media, IP, Wireless, Entrepreneurship, Marketing, Management, Leadership, Digital Media, New Media, Cross-functional Team..., Strategy
Education
Drew University 1974 — 1978
Bachelor of Arts (B.A.)
CenturyLink May 2014 - Present
Bluemont Networks September 2013 - March 2014
BAE Systems April 2012 - September 2013
Sprint August 2006 - April 2012
United States Navy 2000 - 2006
Skills
Troubleshooting, Cisco Technologies, MPLS, Technical Support, VPN, WAN, Telecommunications, Cisco Routers, Networking, Integration, Hardware, TCP/IP, IP, Wireless, Switches, Network Design, VoIP, BGP, EIGRP, LAN
Education
DeVry University 2011 — 2015
Network and Communication Management, Bachelor, Computer Systems Networking and Telecommunications
Sprint September 2013 - Present
Sprint March 2012 - September 2013
CenturyLink January 2011 - March 2012
Sprint Nextel September 2009 - December 2010
Sprint/Nextel ITNS Account Management November 2004 - September 2009
Sprint NMC September 2000 - November 2004
Diebold March 2000 - September 2000
Flamingo Casino May 1997 - March 2000
Skills
ATM networks, Analysis, CDMA, Cross-functional Team..., Ethernet, MPLS, Managed Services, Management, Networking, Outsourcing, Program Management, Project Management, Routers, Routing, Software Documentation, Switches, T1, Testing, Troubleshooting, Wireless
Education
KU
Juris Doctor (J.D.)
Keller Graduate School of Management 2008 — 2009
MPM, Master of Project Management
Keller Graduate School of Management 2008 — 2009
Master Certification in Human Resource, HR
Keller Graduate School of Management 2007 — 2008
MBA, Master of Business Administration
DeVry University
Bachelor of Science, Technical Management
DeVry University
Bachelor of Science, Technical Management
Electronics Institute
Associate Degree, Applied Science Electronics Technology
Electronics Institute
Associate Degree, Applied Science Electronics Technology
Keller Graduate School of Management
Master Certification, Human Resource
Keller Graduate School of Management
MBA
CenturyLink January 2014 - Present
Savvis November 2011 - Present
TMEIC March 2006 - November 2011
Vortex HC 2005 - 2006
US Navy April 1999 - June 2005
Nekton Research 1998 - 2000
Skills
Engineering, Electrical Engineering, Project Management, Energy, Engineering Management, MS Project, Manufacturing, Microsoft Project, PLC, Power Distribution, Process Engineering, Product Development, Commissioning, Automation, AutoCAD, Electricians, Project Engineering, Project Planning, Six Sigma, Systems Engineering, Team Leadership, Troubleshooting
Education
Old Dominion University 2002 — 2004
MEM, Project Management
Duke University 1996 — 2000
BSE, Mechanical Engineering, Biomedical Engineering, Chemistry
Pomfret School 1992 — 1996
diploma
Magnet 360 July 2014 - Present
Knowles Consulting January 2004 - June 2014
Edina Hockey Association April 2010 - April 2013
CenturyLink January 1995 - January 2001
Skills
Fundraising, Marketing, Strategic Planning, Public Speaking, Leadership, Marketing Strategy, Nonprofits, Public Relations, Marketing Communications, Customer Service, Event Planning, Social Media, Team Building, Program Management, Sales
Education
Drake University 1988 — 1991
Bachelor of Science in Business Administration, Sales, Marketing, and Project Management
Comcast February 2015 - Present
5280 Solutions a Division of Nelnet March 2014 - January 2015
CenturyLink October 2012 - March 2014
CenturyLink March 1999 - October 2012
Qwest Communications – Denver, CO December 2001 - April 2005
US West Communications now Qwest Communications – Denver, CO April 2000 - December 2001
Compuware Corporation - Denver, CO July 1999 - April 2000
Cobe BCT (now Cardacian BCT) February 1997 - June 1999
Computer Task Group (CTG) - Corporate Quality Department - Buffalo NY May 1994 - January 1997
Cobe Laboratories 1994 - 1997
Skills
PMO, Telecommunications, SDLC, Visio, Integration, Vendor Management, Enterprise Architecture, Requirements Analysis, Solution Architecture, Unix, SharePoint, Systems Analysis, Requirements Management, Program Management, Business Analysis, IT Management, Software Development, Software Project..., Agile Methodologies, Cloud Computing, Enterprise Software, Business Process
Education
University of Denver 1989 — 1992
MIS, Computer Information Systems
Georgia Institute of Technology 1993 — 1993
Cert, ISO9000 Software Lead Auditor
courtesy of Nelnet
NIST security training
Drake University 1975 — 1979
BA, Journalism
Carolinas IT - Providing Peace of Mind Since 1996 March 2015 - Present
Carolinas IT - Providing Peace of Mind Since 1996 February 2013 - March 2015
Technology Associates December 2012 - January 2013
CenturyLink August 2010 - November 2012
Skills
VMware, Cloud Computing, Server Administration, Network Administration, Active Directory, VPN, Microsoft Exchange, Servers, Windows Server, Mac OS, CentOS, Troubleshooting, Symantec Endpoint..., Symantec Backup, EMC
Education
East Carolina University 2015 — 2016
Bachelor of Science in Industrial Technology, Computer Systems Networking and Telecommunications
Nash Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Computer Engineering Technology
CenturyLink January 2010 - Present
tw-telecom-inc. October 2008 - December 2009
Embarq November 1992 - October 2008
United States Air Force May 1988 - May 1992
Skills
Co-location, Unified Communications, SIP Trunking, Telecommunications, MPLS, VoIP, Managed Services, Metro Ethernet, Solution Selling, Telephony, Ethernet, IP, Wireless, Sales Engineering, T1
Education
East Carolina University 1994 — 1996
Business
CenturyLink March 2010 - Present
Embarq (now CenturyLink) December 2006 - March 2010
Embarq 1999 - 2006
Skills
Telecommunications, MPLS, Network Design, Strategic Planning, Engineering, Ethernet, Wireless, Mobile Devices, ATM networks, Cross-functional Team..., Direct Sales, Networking, Project Management, Managed Services, IP, SDH, Metro Ethernet, Sales, TCP/IP, Co-location, Unified Communications, VoIP
Education
East Carolina University 1979 — 1983
BSBA, Business Management
South Johnston High School 1975 — 1979
CenturyLink 1998 - Present
CenturyLink (formerly Sprint, Embarq) 1998 - Present
Education
Drake University Law School
JD, Law
The University of Kansas
BS, Business, Communications
CenturyLink June 2013 - Present
Suddenlink Communications August 2006 - June 2013
Cox Communications March 2005 - August 2006
Skills
LAN Switching, Routing Protocols, Optical Transmission, Wireless Networking, WiFi, Data Network, Core Network, IP Addressing, Subnetting, OSI Model, Network Topology, Multiplexing, Cable Modems, CMTS, DOCSIS, Carrier Ethernet, HFC, Cisco devices, Juniper, Cisco Technologies, Network Design, Transmission, Routing, Broadband, Networking, Routers, LAN-WAN, Telecommunications
Education
East Carolina University 1998 — 2003
BS, Business Administration
CenturyLink October 2014 - Present
Microsoft September 2011 - September 2014
Microsoft Corporation September 2009 - September 2011
Microsoft Corporation September 2007 - March 2008
Microsoft Corporation September 2006 - March 2007
Hill Top Hinge Co., Inc. July 2005 - March 2006
Allied Court Reporters, Inc. June 2000 - June 2005
Ovisgate Software May 2004 - October 2004
Skills
VB.NET, C#, ASP.NET, JavaScript, HTML, Java, SQL, PHP, CSS, Programming, Software, Python, C++, Visio, Databases, Operating Systems, MySQL, Visual Studio, SharePoint, Linux, SDLC, Live Video Streaming, Online Video Strategy, HD Video, Video Conferencing, Adaptive Streaming, Windows Media Server, IIS, Multicast, IP Multicast, IPv6, IPv4, Distributed Caching, Web Caching, P2P, Streaming Media, Microsoft SQL Server, Network Architecture, Cloud Computing, Active Directory, Business Intelligence, Windows Media, Networking, Virtualization, Software Development, Enterprise Architecture
Education
Drexel University 2004 — 2009
BS, Information Systems
Drexel University 2004 — 2009
Bachelor of Applied Science (B.A.Sc.), Information Systems
CenturyLink April 2014 - Present
AT&T September 2013 - January 2014
Bright House Networks July 2012 - August 2013
FedEx Ground August 2007 - January 2012
Vital Network Services August 2009 - April 2010
Bakken Bears August 1997 - May 2009
Skills
Routers, Switches, TCP/IP, Cisco, VPN, Research, Teamwork, Customer Satisfaction, Documentation, Outlook, Microsoft Office, Excel, PowerPoint, Word, CCNA, Cisco VoIP, Cisco Routers, DHCP, VLAN, VoIP, Cisco Call Manager, Visio, Cisco IOS, CCNA Voice, SIP Trunking, MGCP, H.323, T1, Digital PRI, E1/T1, Analog FXS/FXO, Cisco Unified..., Cisco Technologies, WAN, LAN-WAN, System Administration
Education
DeVry University 2008 — 2011
BA, Network Communication Management
SUNY New Paltz 1992 — 1996
BS, Sociology
BB&T August 2013 - Present
CenturyLink September 2010 - Present
Joe's Tea June 2009 - Present
Wells Fargo 2012 - 2013
Skills
Customer Service
Education
East Carolina University 2005 — 2012
BS, Biology
Florida Metropolitan University 2009 — 2011
BA, Business Adminisstration
Deri's Designer Cuts January 2014 - Present
Paul Mitchell the School- Raleigh January 2013 - Present
Verizon Wireless May 2012 - November 2012
CenturyLink February 2010 - May 2012
Strategic Connections Incorporated August 2009 - February 2010
Global Knowledge 2008 - 2009
Alphanumeric Systems 2007 - 2008
NWN Corporation 2006 - 2007
Sprint 1997 - 2003
Embarq 1997 - 2003
Skills
Direct Sales, Account Management, Solution Selling, Sales, Customer Service, B2B, Customer Retention, Telecommunications, New Business Development, Cold Calling
Education
Paul Mitchell the School-Raleigh 2013 — 2013
Cosmetology
East Carolina University 1986 — 1990
BS, Communication
Northern Durham High School 1982 — 1986
CenturyLink March 1993 - Present
Skills
Project Management, Management, Leadership, Strategy, Telecommunications, VoIP, MPLS, IP, Data Center, Vendor Management, Ethernet, Cisco Technologies, WAN, Frame Relay, DSL, Requirements Analysis, Troubleshooting, Broadband, LAN-WAN, Telephony, Switches, Network Design, Wireless
Education
DeVry University-Georgia 1985 — 1988
Bachelor of Science of Engineering, TTL Technology & Data Communications
CenturyLink January 2015 - Present
Haverkamp farms May 1998 - Present
Ericsson September 2009 - January 2015
Sprint November 1996 - September 2009
Sprint July 1994 - November 1996
Sprint June 1989 - July 1994
RJN Environmental October 1988 - June 1989
Burns & McDonnell July 1984 - October 1988
Skills
Telecommunications, Fiber Optics, Optical Fiber, DWDM, Cellular Communications, IP, Transmission, Ethernet, Core Network, Leadership, Organization, Volunteering, Youth Mentoring, CPE, Outside Plant, Cisco Routers, Network Installation
Education
Fort Hays State University 2000 — 2012
business, 3.5 GPA
Johnson County Community College 1990 — 1999
Associate of Arts (AA), General Studies, 3.4 GPA
DeVry University 1987 — 1988
Digital Electronics Certificate, Digital Electronics, 3.2 GPA
Northeast Kansas AVTS 1981 — 1983
Drafting Certificate, Drafting, 3.0 GPA
BCD Travel September 2015 - Present
IBM January 2013 - Present
CenturyLink November 2006 - January 2013
Sprint 2000 - 2007
Skills
Cisco Technologies, Switches, Networking, Data Center, Troubleshooting, Vendor Management, Telecommunications, Integration, TCP/IP, WAN, Program Management, Routers, Call Centers, IP, Wireless, Network Engineering, Process Improvement, VPN, Servers, Computer Network..., LAN-WAN, Technical Support, Software Documentation, Ethernet, VoIP, Disaster Recovery
Education
University of Wisconsin-La Crosse 1996 — 1997
Management Information Systems, General
DeVry University 1993 — 1995
Computer/Information Technology Administration and Management
CenturyLink July 2013 - Present
Savvis, A CenturyLink Company March 2012 - July 2013
Ouachita Parish Public Library March 2011 - March 2012
Cypress Point University Elementary School September 2010 - January 2011
TN Civil War National Heritage Area - Center for Historic Preservation, MTSU May 2005 - August 2008
Discovery Center at Murfree Spring May 2005 - December 2006
Agecroft Hall Museum and Gardens March 2002 - October 2004
Valentine Richmond History Center 1997 - 2002
Skills
Grant Writing, Program Management, Teaching, Museum Education, Community Outreach, Museums, Leadership, Business Development, Historic Preservation, Museum Studies, Disaster Recovery, Historic Homes, Strategic Partnerships, Internal Communications, Project Management, Fundraising, Cloud Computing, Public Speaking, SaaS, Management, Sales, Team Building
Education
Virginia Commonwealth University 1994 — 1997
Master of Arts, Art History - Museum Studies
East Carolina University 1986 — 1991
Bachelor of Arts, Community Arts Management
CenturyLink 2003 - Present
Skills
Telecommunications, Integration, Vendor Management, Requirements Analysis, Software Development, Project Management, Data Center, Cloud Computing, Software Project..., SDLC, Program Management, Product Management, Agile Methodologies, Process Improvement, PMP, Management
Education
Doane College
Bachelor of Arts (B.A.), Business Administration and Management, General
Webster University
Master's degree, Telecommunications Management
CenturyLink March 2013 - Present
CenturyLink May 2012 - March 2013
CenturyLink April 2011 - May 2012
Skills
Ethernet, IP, WAN, Juniper, T1, DS3, Network Engineering, Switches, LAN-WAN, Firewalls, Frame Relay, BGP, Routers, Metro Ethernet, Cisco Routers
Education
Dunwoody College of Technology 2010 — 2012
Associates of Applied Sciences, Computer Networking Systems
CenturyLink 2000 - Present
marquette medical\GE medical 1998 - 2000
United States Marine Corps 1990 - 1994
Education
DeVry University-Missouri 1995 — 1997
Duke Cancer Institute April 2014 - Present
HCL Technologies (Infrastructure Services Division) February 2013 - April 2014
CenturyLink March 2009 - January 2012
Skills
Troubleshooting, Citrix, Cisco Technologies, Storage Area Networks, Virtualization, Microsoft Exchange, Microsoft Office, Help Desk Support, Unified Communications, VoIP
Education
East Carolina University 2009 — 2011
Bachelors, Information Technology
Durham Technical Community College
CenturyLink January 2000 - Present
Iridium LLC September 1998 - October 1999
Education
Drexel University - College of Business and Administration 1992 — 1997
Bachelor Business and Administration, International Business and Economics
Cumberland County Workforce Development Center November 2011 - Present
CenturyLink June 2000 - June 2010
Skills
Effective Online..., Graduate Certificate in...
Education
Tiffin University 2010 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.65
East Carolina University 1995 — 1998
Bachelor's degree, Economics
CenturyLink December 2014 - Present
CBIZ Network Solutions December 2011 - December 2014
AT&T March 2001 - June 2010
S&C Electric Company December 1999 - March 2001
Skills
Juniper Technologies, Adtran, Alcatel 7705 and 7750, Fujistu Flashwave 4100,..., Titan 5500, D4 and D5 carrier, T1, Fiber Optic Circuits..., T3, POTS, DSL, Cisco Routers, Xerox Printers, HP Printers, Soneplex, Cisco 15454, Fujitsu Light Wave..., Alcatel Lightspan 2000, Nortel multiplexers, Nortel Optera 5200 DWDM, Motorola Modems, Fiber optic test and..., Testing, Network Security, Cabling, Cisco Technologies, Optical Fiber, Switches, Networking, Hardware, Technical Support, Telecommunications
Education
Northeastern Illinois University 2015 — 2017
Applying to the Graduate Program, Computer Science
Northeastern Illinois University 2009 — 2014
B.A, General Studies
DeVry University 1999 — 2001
Associate Degree, Computer Electronics
Drexel University September 2015 - Present
IBM April 2015 - August 2015
CenturyLink March 2014 - March 2015
Allstate December 2013 - March 2014
Wipro Technologies October 2011 - December 2013
Skills
Core Java, Java Enterprise Edition, Oracle, Servlets, J2EE Application..., C, C++, JSP, PL/SQL, JavaScript, HTML, Eclipse, Struts, HTML 5, Hibernate, J2EE, Java, SQL, XML, Web Development, Spring Framework
Education
Drexel University 2015 — 2017
Master’s Degree, Computer Science
Visvesvaraya Technological University 2007 — 2011
B.E., Computer Science and Engineering
CenturyLink March 1991 - Present
Education
DeVry University Phoenix
Electrical Engineering
Regis University
BS, Computer Information Systems
Sentry Insurance August 2013 - Present
Wells Fargo Dealer Services February 2012 - June 2013
CenturyLink December 2009 - January 2012
CenturyLink February 2009 - December 2009
Centurylink May 2003 - February 2009
Education
East Carolina University 2002 — 2003
General College / Nursing
Winston-Salem State University 1999 — 2002
Clinical Laboratory Science / Chemistry
Kinston High School 1995 — 1999
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
CenturyLink March 2002 - Present
Skills
T1, Ethernet, Telecommunications, DWDM, Optical Fiber, IP, MPLS, Project Management, Computer Network..., VoIP, Fiber Optics, SDH, TCP/IP, Telephony, Wireless, Network Design, DSL, Broadband, SIP, WAN, Network Engineering, Frame Relay, Metro Ethernet, TDM, ISDN, Cabling, Juniper, ATM networks, LAN-WAN, LTE, Managed Services, Unified Communications, SIP Trunking, Switches, Routers, Cisco Technologies, Avaya, Routing, Data Center, FTTx, Network Architecture, Sales Engineering, DS3, 4G, GSM, SS7, Fiber Optic Networks, Co-location, QoS, Carrier Ethernet
Education
DeVry University-Missouri 1986 — 1988
Associates, Applied Science in Electronics
Wapak City Schools 2007 - Present
CenturyLink 1998 - May 2004
Skills
Physical Security, Presenter, Telecommunications, Teaching, Wiring
Education
Wright State University 2007 — 2009
Special Education and Teaching
Drury University 2004 — 2008
Master of Education, Educational Leadership and Administration, General
CenturyLink October 2010 - Present
The UPS Store # 0033 October 2005 - October 2009
Education
DeVry University Phoenix 2001 — 2005
Bachelors, Computer Engineering
CenturyLink March 2013 - Present
Verizon January 1993 - May 2012
Skills
ITIL v3 Foundations..., Visio, Microsoft Excel, Access, Telecommunications, Service Delivery, Customer Oriented, Customer Retention, Introduction to AGILE..., Microsoft 2010 Project, Cross-functional Team..., Managed Services, Call Center, Call Centers, Ethernet
Education
Duquesne University
Bachelor of Arts (B.A.), Speech Communication
CenturyLink August 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
DeVry University 2011 — 2016
Currently in progress, Computer Systems Networking and Telecommunications
CenturyLink Business for Enterprise April 2014 - Present
CenturyLink January 2003 - April 2014
Comcast 2000 - 2002
Skills
Telecommunications, Call Centers, Wireless, Unified Communications, Sales
Education
DeVry University 2009 — 2012
Undergraduate, Business Management
Interstates May 2012 - Present
CenturyLink June 2011 - May 2012
Dordt College May 2009 - May 2011
Nibbelink Lawn Care Service May 2006 - May 2008
Skills
Computer Hardware, Computer Industry, IT Operations, Sales Support, Customer Relations, Customer Service, Customer Satisfaction, Internet Services, Social Networking, Network Security, Wireless Networking, Network Programming, IP Networking
Education
Dordt College 2007 — 2012
Bachelor of Arts, Digital Media Production
Dordt College 2007 — 2011
Bachelor of Arts (B.A.), Digital Media Production
CenturyLink July 2007 - Present
Skills
Ethernet, MPLS, VoIP, Telecommunications, IP
Education
University of Phoenix 2002 — 2004
DeVry University Phoenix
Nike May 2015 - Present
3KeyLogic September 2012 - May 2015
CenturyLink October 2006 - September 2012
Skills
Telecommunications, VoIP, Call Centers, Wireless, IP, Managed Services, Vendor Management, MPLS, Ethernet, Cross-functional Team..., Process Improvement, Telephony, Program Management, Unified Communications, Troubleshooting, Project Management, Network Design, Team Leadership, Cisco Technologies, Product Management, Data Center, Management, Networking, System Administration
Education
DeVry University 2005 — 2006
CenturyLink October 1998 - Present
Skills
ROADM, Metro Ethernet, CPE, TDM, DSL, Outside Plant, DWDM, E-911, OC3, SIP Trunking, DSLAM, TL1, POTS, Carrier Ethernet, Multiplexers, Frame Relay, MPLS, PRI, VDSL, ATM networks, T1, DS3, Adtran, Cisco WAN, Tellabs 5500, DSO, Fiber Optics
Education
DeVry University 1996 — 1998
Associate of Science (A.S.), Electrical and Electronics Engineering
CenturyLink May 2003 - Present
EarthLink March 2000 - May 2003
United States Air Force January 1996 - January 2000
Skills
Telecommunications, Call Center, T1, Ethernet, Wireless, IP, Telephony, DSL, Broadband, DWDM, Computer Network..., Fiber Optics, Metro Ethernet, Cross-functional Team..., Network Design, Process Improvement, Program Management, DS3, Optical Fiber, Frame Relay, Troubleshooting, ATM networks, WAN, Project Management, Customer Experience, Provisioning, Switches, Customer Service, TDM, Customer Satisfaction, Team Leadership, Customer Retention, Network Engineering, OC3, Cabling, SIP, Carrier Ethernet, Managed Services, Transmission, FTTx, Routers, Internet Services, Network Architecture, 4G, GPON, Sales Engineering, Backhaul, Telecommunications..., Network Optimization, Wireless Networking
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), Project Management, 3.8
DeVry University 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Technical Management, 3.8
Harrisburg Area Community College 2000 — 2004
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications, 3.0
CenturyLink July 2013 - Present
Louisiana Community and Technical College Systems February 2012 - February 2013
Walgreens Distribution Center May 2012 - August 2012
McNeil Consumer and Specialty Pharmaceuticals, A Johnson and Johnson Company July 2011 - December 2011
Johnson and Johnson, Consumer Product Company January 2011 - June 2011
Louisiana State Capitol December 2009 - December 2010
Foot Locker August 2003 - December 2010
United Negro College Fund July 2009 - October 2009
Skills
Microsoft Office
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2008 — 2012
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
University of the Virgin Islands 2010 — 2010
Summer Institute for Future Global Leaders in the Caribbean
Dillard University 2002 — 2006
Bachelor of Science (B.S.), Natural Sciences Pre-Physical Therapy
CenturyLink October 1998 - Present
Saddle Mountain Unified School District 2013 - Present
Special Securirty Force January 2013 - Present
U.S. Army July 1985 - April 1994
Skills
Customer Service, Creative Problem Solving, Personal Protection, Troubleshooting, Customer Experience, Security, Telecommunications, Ethernet, Cross-functional Team..., Customer Satisfaction, West Valley Politics, Fiber Optics, Call Centers, Telephony, IP, Routers, Broadband, VoIP, Switches, Network Architecture, Managed Services, Network Engineering, WAN, LAN-WAN, Computer Network..., Routing, Product Management, DSL, DWDM, Vendor Management, Cisco Technologies, Networking, Wireless, Network Design, Unified Communications, TCP/IP, Juniper, T1, Cabling, ATM networks, Optical Fiber, Internet Services, MPLS VPN, BGP, SIP, QoS, VPN
Education
University of Nevada-Las Vegas 2013 — 2013
PSPC- Protective Services Professional Certification, Protective Services Operations
DeVry University Phoenix 2007 — 2009
BSTM, Bachelor of Science in Technical Management
DeVry University Phoenix 1997 — 1998
AAS, Electronics
CenturyLink September 1998 - Present
Hughes Network Systems October 1996 - September 1998
Cray Inc. February 1994 - September 1996
Skills
Telecommunications
Education
Dunwoody College of Technology 1990 — 1992
Associate's degree, Computer Systems Networking and Telecommunications
University of Minnesota-Twin Cities 1985 — 1990
Associate of Arts (AA)
CenturyLink March 2011 - Present
Education
Dickinson College
Bachelor of Arts (BA)
International Traders, Inc. & First American Carriers, Inc. October 2012 - Present
Time Warner Cable February 2012 - October 2012
CenturyLink June 2009 - December 2011
Skills
Logistics Management, 3PL, Logistics, Transportation..., Warehousing, Supply Chain, Transportation, Supply Chain..., Freight, Supply Chain Management, Shipping, LTL, International Logistics, Warehouse Management, Truckload, Reverse Logistics, Container, Freight Forwarding, Trucking, Air Freight
Education
Edgecombe Community College 2006 — 2008
Associate of Science (AS), Computer Science
East Carolina University
CenturyLink April 2015 - Present
CenturyLink April 1997 - April 2015
Flanders / CSC January 1995 - April 1997
Skills
Network Design, IP, Switches, Ethernet, Telecommunications, Routers, Network Engineering, T1, Fiber Optics, Unified Communications, DSL, DWDM
Education
East Carolina University 1993 — 1995
BS Industrial Technology, Drafting and Design
CenturyLink October 2012 - Present
CenturyLink April 2011 - October 2012
QWEST COMMUNICATIONS CORP April 2001 - April 2011
US WEST May 1996 - April 2001
Skills
Engineering, Telecommunications, Optical Fiber, Network Design, Planning, Ethernet, FTTH, FTTP, OTN, IOF, DSL, IP, Field Work, Field Installation, Wireless, VoIP, Switches, Troubleshooting, MPLS, Construction Management, DWDM, Leadership, Management, Strategic Planning
Education
University of Nebraska at Omaha 1997 — 2004
Bachelor’s Degree, Construction Engineering Management, 3.30 GPA
Doane College 1995 — 1996
general studies, baseball team
CenturyLink
Skills
Telecommunications, Management, VoIP, Sales, Account Management, Managed Services, Leadership, IP, Wireless, Call Centers
Education
Drake University 1986 — 1993
BA Economics; MA Adult Learning and Development, BA Economics; MA Adult Learning and Development
Drake University
Master's Degree, Economics and Adult Training and Development