CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
CenturyLink List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CenturyLink. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
Employee
Years
Job
Industry
Robert Eaton Robert Eaton's CenturyLink Experience July 2009 - Present
Job National Order Helpdesk representative
Industry Telecommunications
Experience
CenturyLink July 2009 - Present
Embarq June 2006 - July 2009
Sprint August 2004 - June 2006
OfficeMax November 2003 - August 2004
Tennessee Telemarketing Inc February 1999 - March 2002
Hills Department Stores July 1998 - February 1999
Skills
Project Management, CAPM, Access, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, SQL, DB2, Active Directory, Customer Service, Visual Basic, Dreamweaver, HTML, MS Project, Call Centers
Education
East Tennessee State University 1996 — 2003
BBA, Management Information Systems2003
CenturyLink July 2009 - Present
Embarq June 2006 - July 2009
Sprint August 2004 - June 2006
OfficeMax November 2003 - August 2004
Tennessee Telemarketing Inc February 1999 - March 2002
Hills Department Stores July 1998 - February 1999
Skills
Project Management, CAPM, Access, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, SQL, DB2, Active Directory, Customer Service, Visual Basic, Dreamweaver, HTML, MS Project, Call Centers
Education
East Tennessee State University 1996 — 2003
BBA, Management Information Systems2003
Heather Fricke Heather Fricke's CenturyLink Experience February 2012 - August 2014
Job Senior Interaction Designer (UX/UI)
Industry Design
Experience
Wells Fargo Advisors September 2014 - Present
CenturyLink February 2012 - August 2014
Fricke Graphic Productions May 2004 - 2014
Children's Quest International Missions November 2011 - 2012
Build A Bear October 2011 - December 2011
CPI Corp July 2011 - September 2011
Visiontracks Inc. 2006 - 2011
Joyce Meyer Ministries September 2006 - November 2006
Skills
User Experience, User Interface Design, CSS, Graphic Design, Flash, Interaction Design, Dreamweaver, Illustrator, Web Design, SEO, jQuery, HTML 5, HTML, WordPress, Usability, Information Architecture, HTML5, PHP, User Interface, Photoshop, Agile Methodology
Education
Webster University 2002 — 2004
Bachelor Degree, Multimedia Design Interactive Development
East Central College 1998 — 2000
Associates, Web Design and Animation
Wells Fargo Advisors September 2014 - Present
CenturyLink February 2012 - August 2014
Fricke Graphic Productions May 2004 - 2014
Children's Quest International Missions November 2011 - 2012
Build A Bear October 2011 - December 2011
CPI Corp July 2011 - September 2011
Visiontracks Inc. 2006 - 2011
Joyce Meyer Ministries September 2006 - November 2006
Skills
User Experience, User Interface Design, CSS, Graphic Design, Flash, Interaction Design, Dreamweaver, Illustrator, Web Design, SEO, jQuery, HTML 5, HTML, WordPress, Usability, Information Architecture, HTML5, PHP, User Interface, Photoshop, Agile Methodology
Education
Webster University 2002 — 2004
Bachelor Degree, Multimedia Design Interactive Development
East Central College 1998 — 2000
Associates, Web Design and Animation
Douglas Dingus Douglas Dingus's CenturyLink Experience June 2009 - Present
Job Senior Engineer at CenturyLink
Industry Telecommunications
Experience
CenturyLink June 2009 - Present
Embarq January 2006 - May 2009
Sprint January 2004 - January 2006
Sprint January 2002 - December 2003
Sprint November 2000 - January 2003
Sprint November 1999 - October 2000
King University November 1998 - October 1999
Skills
Avaya Technologies, Avaya Aura, Avaya / Nortel Contact..., Avaya Session Manager, Avaya Communication..., Avaya / Nortel CS1000, Avaya IP Telephony, Nortel Certified Support, Nortel Meridian, CTI, Telephony, VMware Certified..., Microsoft Certified..., Cisco Technologies, Ethernet, Telecommunications, SIP, IP, VoIP, Wireless, Network Design, MPLS, DSL, Unified Communications, Switches, WAN, LAN-WAN, T1, DWDM
Education
East Tennessee State University 1990 — 1993
Bachelor of Science (BS), Electrical and Electronics Engineering, GPA 3.3
Southwest Virginia Community College 1988 — 1990
Dual Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering, GPA 3.7
CenturyLink June 2009 - Present
Embarq January 2006 - May 2009
Sprint January 2004 - January 2006
Sprint January 2002 - December 2003
Sprint November 2000 - January 2003
Sprint November 1999 - October 2000
King University November 1998 - October 1999
Skills
Avaya Technologies, Avaya Aura, Avaya / Nortel Contact..., Avaya Session Manager, Avaya Communication..., Avaya / Nortel CS1000, Avaya IP Telephony, Nortel Certified Support, Nortel Meridian, CTI, Telephony, VMware Certified..., Microsoft Certified..., Cisco Technologies, Ethernet, Telecommunications, SIP, IP, VoIP, Wireless, Network Design, MPLS, DSL, Unified Communications, Switches, WAN, LAN-WAN, T1, DWDM
Education
East Tennessee State University 1990 — 1993
Bachelor of Science (BS), Electrical and Electronics Engineering, GPA 3.3
Southwest Virginia Community College 1988 — 1990
Dual Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering, GPA 3.7
Glenn Balanoff Glenn Balanoff's CenturyLink Experience August 1997 - Present
Job Principal Architect at CenturyLink
Industry Telecommunications
Experience
CenturyLink August 1997 - Present
Woodward-Clyde Consultants 1988 - 1997
Skills
Cycling, Database Design, Database Administration, Relational Databases, Database Security, Database Servers, PL/SQL, Oracle RAC, Architecture, Disaster Recovery
Education
Regis University 1999 — 2001
MSCIT, Database Technologies
Triton College 1986 — 1988
CAD, Computer Aided Design
Eastern Illinois University 1981 — 1984
BS, Environmental Biology
CenturyLink August 1997 - Present
Woodward-Clyde Consultants 1988 - 1997
Skills
Cycling, Database Design, Database Administration, Relational Databases, Database Security, Database Servers, PL/SQL, Oracle RAC, Architecture, Disaster Recovery
Education
Regis University 1999 — 2001
MSCIT, Database Technologies
Triton College 1986 — 1988
CAD, Computer Aided Design
Eastern Illinois University 1981 — 1984
BS, Environmental Biology
Paul Robbins Paul Robbins's CenturyLink Experience September 2013 - February 2015
Job Quality Engineer & Agile Coach
Industry Computer Software
Experience
MasterCard February 2015 - Present
CenturyLink September 2013 - February 2015
BigDoor Media, Inc. September 2011 - July 2013
BigDoor Media, Inc. August 2011 - September 2011
U.S. Geological Survey (USGS) November 2008 - May 2011
National Oceanic and Atmospheric Administration (NOAA) June 2010 - August 2010
Eckerd College January 2008 - May 2009
Skills
Agile Testing, Java, Selenium, Eclipse, Continuous Integration, Python, Programming, Computer Science, wxPython, Matplotlib, NumPy, OS X, SQL, MySQL, Subversion, SciPy, Team Management, Team Leadership, Nose, Program Management, Product Development, Product Management, JUnit, Apache Velocity
Education
Eckerd College 2007 — 2011
Bachelor of Science(B.S.), Computer Science (minors: Mathematics & Japanese), 3.3
Kansai Gaidai University 2010 — 2010
Semester Abroad, Japanese/Finance
St. Louis University High School 2003 — 2007
MasterCard February 2015 - Present
CenturyLink September 2013 - February 2015
BigDoor Media, Inc. September 2011 - July 2013
BigDoor Media, Inc. August 2011 - September 2011
U.S. Geological Survey (USGS) November 2008 - May 2011
National Oceanic and Atmospheric Administration (NOAA) June 2010 - August 2010
Eckerd College January 2008 - May 2009
Skills
Agile Testing, Java, Selenium, Eclipse, Continuous Integration, Python, Programming, Computer Science, wxPython, Matplotlib, NumPy, OS X, SQL, MySQL, Subversion, SciPy, Team Management, Team Leadership, Nose, Program Management, Product Development, Product Management, JUnit, Apache Velocity
Education
Eckerd College 2007 — 2011
Bachelor of Science(B.S.), Computer Science (minors: Mathematics & Japanese), 3.3
Kansai Gaidai University 2010 — 2010
Semester Abroad, Japanese/Finance
St. Louis University High School 2003 — 2007
Jeff Oberschelp's CenturyLink Experience December 2008 - 2014
Job Executive Vice President, Client Collaboration at SWITCH
Industry Internet
Experience
Switch 2014 - Present
CenturyLink December 2008 - 2014
Superpages.com 2002 - 2008
McLeodUSA June 1992 - October 2002
The Pyramid Companies 1989 - 1992
Skills
Leadership, Sales Management, Start-ups, New Business Development, Strategic Partnerships, P&L Management, Strategy, Contract Negotiation, Sales, Marketing Strategy, Marketing Management, Management, Cross-functional Team..., Marketing, Executive Management, Strategic Planning, Recruiting, Mergers, Competitive Analysis, Telecommunications, Business Strategy, CRM, Customer Satisfaction, Direct Sales, Mergers, Product Marketing, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, Team Building, Program Management
Education
Eastern Illinois University 1976 — 1980
BS, Marketing
Lisle High School
Switch 2014 - Present
CenturyLink December 2008 - 2014
Superpages.com 2002 - 2008
McLeodUSA June 1992 - October 2002
The Pyramid Companies 1989 - 1992
Skills
Leadership, Sales Management, Start-ups, New Business Development, Strategic Partnerships, P&L Management, Strategy, Contract Negotiation, Sales, Marketing Strategy, Marketing Management, Management, Cross-functional Team..., Marketing, Executive Management, Strategic Planning, Recruiting, Mergers, Competitive Analysis, Telecommunications, Business Strategy, CRM, Customer Satisfaction, Direct Sales, Mergers, Product Marketing, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, Team Building, Program Management
Education
Eastern Illinois University 1976 — 1980
BS, Marketing
Lisle High School
Terence Beamon Terence Beamon's CenturyLink Experience October 2014 - January 2015
Job Tech Sevc Ride & Show Controls (Oper) at Universal Orlando Resort
Industry Machinery
Experience
Universal Orlando Resort July 2015 - Present
MasTec Advanced Technologies January 2015 - July 2015
CenturyLink October 2014 - January 2015
Clear Channel Outdoor June 2014 - July 2014
Skills
Microsoft Excel, Microsoft Office, Customer Service, Electronics, Windows, Troubleshooting, Engineering, AutoCAD, Linux, Teamwork, Programming, Computer Hardware, Electrical Engineering, HTML, PowerPoint, Microsoft Word, Networking, Technical Support, Telecommunications, Hardware, Software Installation, Testing
Education
ECPI College of Technology 2012 — 2014
Associate’s Degree, Electronics Engineering Technology
Universal Orlando Resort July 2015 - Present
MasTec Advanced Technologies January 2015 - July 2015
CenturyLink October 2014 - January 2015
Clear Channel Outdoor June 2014 - July 2014
Skills
Microsoft Excel, Microsoft Office, Customer Service, Electronics, Windows, Troubleshooting, Engineering, AutoCAD, Linux, Teamwork, Programming, Computer Hardware, Electrical Engineering, HTML, PowerPoint, Microsoft Word, Networking, Technical Support, Telecommunications, Hardware, Software Installation, Testing
Education
ECPI College of Technology 2012 — 2014
Associate’s Degree, Electronics Engineering Technology
Kosmata Doyle Kosmata Doyle's CenturyLink Experience 2011 - Present
Job Mechanical Lead, Centurylink LA1
Industry
Experience
CenturyLink 2011 - Present
Centurylink Technology Solutions 2011 - Present
Savvis March 2011 - Present
Various July 1996 - November 2010
TRW Space Systems January 1981 - July 1994
Skills
HVAC
Education
El Camino College 1980 — 1994
Associate's degree, HVAC
CenturyLink 2011 - Present
Centurylink Technology Solutions 2011 - Present
Savvis March 2011 - Present
Various July 1996 - November 2010
TRW Space Systems January 1981 - July 1994
Skills
HVAC
Education
El Camino College 1980 — 1994
Associate's degree, HVAC
Rob Agron Rob Agron's CenturyLink Experience April 2004 - March 2009
Job Retail Sales Consultant at FOS Furniture
Industry Furniture
Experience
FOS Furniture February 2012 - Present
Appliance Outfitters April 2009 - February 2012
CenturyLink April 2004 - March 2009
Skills
Computers, Computer Repair, Computer Proficiency, Computer Maintenance, Computer Graphics, Computer Network..., Furniture, Home Appliances
Education
Florida Gulf Coast University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
Edison State Community College 1999 — 2000
Associate's degree, General Studies
FOS Furniture February 2012 - Present
Appliance Outfitters April 2009 - February 2012
CenturyLink April 2004 - March 2009
Skills
Computers, Computer Repair, Computer Proficiency, Computer Maintenance, Computer Graphics, Computer Network..., Furniture, Home Appliances
Education
Florida Gulf Coast University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
Edison State Community College 1999 — 2000
Associate's degree, General Studies
Jon Bible's CenturyLink Experience August 2010 - September 2011
Job Retail Sales Associate at TMobile
Industry Telecommunications
Experience
T-Mobile October 2011 - Present
CenturyLink August 2010 - September 2011
AT&T Mobility November 2009 - July 2010
Skills
Communication, Leadership, Customer Service, Computer Science, Computer Proficiency, Cellular Communications, Telecommunications, Mobile Devices, Computer Networking, Computer Hardware, HTML5, CSS, Java, Oracle SQL Developer, Microsoft Office
Education
East Tennessee State University 2013 — 2016
Bachelor of Science (B.S.), Computer Science
T-Mobile October 2011 - Present
CenturyLink August 2010 - September 2011
AT&T Mobility November 2009 - July 2010
Skills
Communication, Leadership, Customer Service, Computer Science, Computer Proficiency, Cellular Communications, Telecommunications, Mobile Devices, Computer Networking, Computer Hardware, HTML5, CSS, Java, Oracle SQL Developer, Microsoft Office
Education
East Tennessee State University 2013 — 2016
Bachelor of Science (B.S.), Computer Science
Curtis Frazier Curtis Frazier's CenturyLink Experience June 2010 - June 2012
Job Director, Strategic Accounts at Level 3 Communications
Industry Telecommunications
Experience
Level 3 Communications April 2013 - Present
Comcast June 2012 - April 2013
CenturyLink June 2010 - June 2012
CommSolv April 2008 - June 2010
Level 3 Communications June 2003 - March 2008
McLeod USA June 2002 - June 2003
Focal Communications January 1999 - June 2002
ESpire Communications January 1997 - January 1999
MCI June 1985 - January 1997
Skills
MPLS, VoIP, Cloud Computing, SIP, Data Center, Sales, Negotiation, Leadership, Virtualization, Project Management, Training, VMware, Content Distribution..., Co-location, Managed Services, Solution Selling, Telecommunications, Unified Communications, SIP Trunking, Direct Sales, Sales Management, Strategic Partnerships, Telephony, Salesforce.com, IP, PRI, WAN, Sales Operations, Networking, Account Management, CRM, Selling, Ethernet, Enterprise Software, SaaS, Professional Services, Wireless, Management, Customer Retention, Sales Process, Call Centers, Channel Partners
Education
University of Iowa - Henry B. Tippie College of Business 1981 — 1986
BBA, Marketing, Psychology, Microbiology
Eastern Illinois University 1980 — 1981
BA, Marketing
Naperville North High School 1977 — 1980
HS, General
Level 3 Communications April 2013 - Present
Comcast June 2012 - April 2013
CenturyLink June 2010 - June 2012
CommSolv April 2008 - June 2010
Level 3 Communications June 2003 - March 2008
McLeod USA June 2002 - June 2003
Focal Communications January 1999 - June 2002
ESpire Communications January 1997 - January 1999
MCI June 1985 - January 1997
Skills
MPLS, VoIP, Cloud Computing, SIP, Data Center, Sales, Negotiation, Leadership, Virtualization, Project Management, Training, VMware, Content Distribution..., Co-location, Managed Services, Solution Selling, Telecommunications, Unified Communications, SIP Trunking, Direct Sales, Sales Management, Strategic Partnerships, Telephony, Salesforce.com, IP, PRI, WAN, Sales Operations, Networking, Account Management, CRM, Selling, Ethernet, Enterprise Software, SaaS, Professional Services, Wireless, Management, Customer Retention, Sales Process, Call Centers, Channel Partners
Education
University of Iowa - Henry B. Tippie College of Business 1981 — 1986
BBA, Marketing, Psychology, Microbiology
Eastern Illinois University 1980 — 1981
BA, Marketing
Naperville North High School 1977 — 1980
HS, General
Erich Hartnett Erich Hartnett's CenturyLink Experience August 2014 - April 2015
Job Recruiter at Pontoon Solutions
Industry Staffing and Recruiting
Experience
Pontoon Solutions April 2015 - Present
CenturyLink August 2014 - April 2015
Ascent Resourcing April 2014 - August 2014
Consultant December 2011 - March 2014
Unisys May 2009 - November 2011
The Rio Group January 2005 - May 2009
Communication Expense Group November 2003 - January 2006
Emeritus Communications (Now Vartec) December 1999 - November 2003
Vail Resorts September 1991 - September 1999
Skills
Recruiting, Technical Recruiting, Talent Acquisition, Executive Search, Applicant Tracking..., Sourcing, Contract Recruitment, Internet Recruiting, New Business Development, Account Management, Business Development, Benefits Negotiation, Leadership, CRM, Interviews, Sales, Marketing, Human Resources, Lead Generation, Consulting, Cold Calling
Education
Eastern Michigan University 1989 — 1991
Pontoon Solutions April 2015 - Present
CenturyLink August 2014 - April 2015
Ascent Resourcing April 2014 - August 2014
Consultant December 2011 - March 2014
Unisys May 2009 - November 2011
The Rio Group January 2005 - May 2009
Communication Expense Group November 2003 - January 2006
Emeritus Communications (Now Vartec) December 1999 - November 2003
Vail Resorts September 1991 - September 1999
Skills
Recruiting, Technical Recruiting, Talent Acquisition, Executive Search, Applicant Tracking..., Sourcing, Contract Recruitment, Internet Recruiting, New Business Development, Account Management, Business Development, Benefits Negotiation, Leadership, CRM, Interviews, Sales, Marketing, Human Resources, Lead Generation, Consulting, Cold Calling
Education
Eastern Michigan University 1989 — 1991
David Pinson's CenturyLink Experience October 2009 - February 2012
Job Web Designer and WordPress Developer in Asheboro, North Carolina
Industry Internet
Experience
A2 Hosting July 2014 - Present
Asheboro Creative March 2007 - Present
Time Warner Cable August 2013 - May 2014
CenturyLink October 2009 - February 2012
Office Depot July 2007 - March 2009
Movie Gallery July 2006 - May 2007
Skills
MySQL, Web Development, WordPress, XHTML, PHP, Apache, Website Development, CSS, Web Design, E-commerce, LAMP, SEO, Networking, CMS, Web Analytics, Troubleshooting, HTML, Graphic Design, HTML 5, Mobile Applications, Ubuntu, Analytics, Windows, Technical Support, JavaScript, jQuery, Dreamweaver, SQL, Web Applications, User Experience, CSS3, Linux, Adobe Creative Suite, Databases, Illustrator, User Interface Design, Email Marketing, Photoshop, XML, Front-end, Database Design, Web Services, Cloud Computing, cPanel, Web Project Management, Google Analytics, Web Hosting, Semantic HTML, PHP4/5, WHM
Education
Eastern Randolph High School 1996 — 1999
Diploma, Main focus on writing and technology
ECPI University
Associate's Degree, Network Security
A2 Hosting July 2014 - Present
Asheboro Creative March 2007 - Present
Time Warner Cable August 2013 - May 2014
CenturyLink October 2009 - February 2012
Office Depot July 2007 - March 2009
Movie Gallery July 2006 - May 2007
Skills
MySQL, Web Development, WordPress, XHTML, PHP, Apache, Website Development, CSS, Web Design, E-commerce, LAMP, SEO, Networking, CMS, Web Analytics, Troubleshooting, HTML, Graphic Design, HTML 5, Mobile Applications, Ubuntu, Analytics, Windows, Technical Support, JavaScript, jQuery, Dreamweaver, SQL, Web Applications, User Experience, CSS3, Linux, Adobe Creative Suite, Databases, Illustrator, User Interface Design, Email Marketing, Photoshop, XML, Front-end, Database Design, Web Services, Cloud Computing, cPanel, Web Project Management, Google Analytics, Web Hosting, Semantic HTML, PHP4/5, WHM
Education
Eastern Randolph High School 1996 — 1999
Diploma, Main focus on writing and technology
ECPI University
Associate's Degree, Network Security
Dennis Quinn's CenturyLink Experience August 2005 - February 2006
Job Sales & Customer Service Leader Seeking new opportunities
Industry Marketing and Advertising
Experience
Amazon May 2013 - July 2015
Fort Worth Star-Telegram June 2008 - May 2013
Shreveport Times March 2006 - May 2008
CenturyLink August 2005 - February 2006
Sutherland Global Services April 2000 - June 2005
Skills
Call Center, Program Management, Management Consulting, Sales Management, Advertising, Outside Sales, Account Management, B2B, Digital Media, Online Advertising, Media Planning, Social Media, Sales, Social Media Marketing, Marketing, Customer Service, Integrated Marketing, Cold Calling, Leadership, Management
Education
Eastern Oregon University 1990 — 1995
Business Administration and Management, General
Amazon May 2013 - July 2015
Fort Worth Star-Telegram June 2008 - May 2013
Shreveport Times March 2006 - May 2008
CenturyLink August 2005 - February 2006
Sutherland Global Services April 2000 - June 2005
Skills
Call Center, Program Management, Management Consulting, Sales Management, Advertising, Outside Sales, Account Management, B2B, Digital Media, Online Advertising, Media Planning, Social Media, Sales, Social Media Marketing, Marketing, Customer Service, Integrated Marketing, Cold Calling, Leadership, Management
Education
Eastern Oregon University 1990 — 1995
Business Administration and Management, General
Nathan Cole Nathan Cole's CenturyLink Experience December 2013 - Present
Job Lead Enterprise Account Manager at CenturyLink
Industry Information Technology and Services
Experience
CenturyLink December 2013 - Present
CenturyLink August 2010 - December 2013
CenturyLink August 2007 - September 2011
Sprint July 2000 - July 2007
Skills
Unified Communications, Telecommunications, Account Management, Cloud Computing, Sales, Management, Network Security, Solution Selling, Metro Ethernet, Switches, Networking, Salesforce.com, Cisco Technologies, MPLS, T1, Frame Relay, Call Centers, Selling, Avaya, Co-location, Managed Services, VoIP, Telephony, Direct Sales, SIP Trunking, Ethernet, ISDN, SIP, IP, Sales Process, Hosted Services, WAN, Professional Services, Data Center, Broadband, SaaS, Customer Retention, Sales Engineering, LAN-WAN, Network Design, Video Conferencing, B2B, Enterprise Software, DSL, Optical Fiber, IVR, Contact Centers, Go-to-market Strategy, Marketing, CRM
Education
East Tennessee State University 2001 — 2013
Bachelors Business, College of Business and Technology - Marketing Management
East Tennessee State University 2000 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
CenturyLink December 2013 - Present
CenturyLink August 2010 - December 2013
CenturyLink August 2007 - September 2011
Sprint July 2000 - July 2007
Skills
Unified Communications, Telecommunications, Account Management, Cloud Computing, Sales, Management, Network Security, Solution Selling, Metro Ethernet, Switches, Networking, Salesforce.com, Cisco Technologies, MPLS, T1, Frame Relay, Call Centers, Selling, Avaya, Co-location, Managed Services, VoIP, Telephony, Direct Sales, SIP Trunking, Ethernet, ISDN, SIP, IP, Sales Process, Hosted Services, WAN, Professional Services, Data Center, Broadband, SaaS, Customer Retention, Sales Engineering, LAN-WAN, Network Design, Video Conferencing, B2B, Enterprise Software, DSL, Optical Fiber, IVR, Contact Centers, Go-to-market Strategy, Marketing, CRM
Education
East Tennessee State University 2001 — 2013
Bachelors Business, College of Business and Technology - Marketing Management
East Tennessee State University 2000 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Daniel Beahn Daniel Beahn's CenturyLink Experience 2008 - 2010
Job Regional Manager North America at ZeniMax Online Studios
Industry Computer Games
Experience
ZeniMax Online Studios January 2014 - Present
ZeniMax Online Studios March 2013 - January 2014
ZeniMax Online Studios March 2012 - March 2013
Electronic Arts September 2010 - March 2012
Spark Studios October 2009 - September 2010
CenturyLink 2008 - 2010
Realtor Association of Greater Fort Myers and The Beach 2007 - 2008
RJH Solutions Provider February 2007 - August 2007
Comcast 2006 - 2007
Sony Electronics June 2004 - March 2006
Skills
Call Center, Process Development, Vendor Management, Efficiency Improvement, Deflection Tactics, Cost Management, Performance Improvement, Outsourcing Management, Risk Assessment, Process Simulation, Contact Center..., Business Strategy, Call Centers, Team Management, Outsourcing, Computer Games, Online Gaming, Leadership, MMO, Workforce Management, Customer Experience, Social Games, Video Games, Mobile Games, CRM, Training, Management, Strategy, Networking, Project Planning, Analysis, Quality Assurance, Troubleshooting, Technical Support, Xbox 360, Game Development, Casual Games, Monetization, PS3, Agile Project Management, Game Design, SDLC, JIRA, Mobile Devices, Sourcing, Product Management, Cross-functional Team..., Team Leadership, Customer Service, Team Building
Education
Edison Community College 2007 — 2010
Business Administration
University of Central Oklahoma 1989 — 1991
Education and Professional Studies
ZeniMax Online Studios January 2014 - Present
ZeniMax Online Studios March 2013 - January 2014
ZeniMax Online Studios March 2012 - March 2013
Electronic Arts September 2010 - March 2012
Spark Studios October 2009 - September 2010
CenturyLink 2008 - 2010
Realtor Association of Greater Fort Myers and The Beach 2007 - 2008
RJH Solutions Provider February 2007 - August 2007
Comcast 2006 - 2007
Sony Electronics June 2004 - March 2006
Skills
Call Center, Process Development, Vendor Management, Efficiency Improvement, Deflection Tactics, Cost Management, Performance Improvement, Outsourcing Management, Risk Assessment, Process Simulation, Contact Center..., Business Strategy, Call Centers, Team Management, Outsourcing, Computer Games, Online Gaming, Leadership, MMO, Workforce Management, Customer Experience, Social Games, Video Games, Mobile Games, CRM, Training, Management, Strategy, Networking, Project Planning, Analysis, Quality Assurance, Troubleshooting, Technical Support, Xbox 360, Game Development, Casual Games, Monetization, PS3, Agile Project Management, Game Design, SDLC, JIRA, Mobile Devices, Sourcing, Product Management, Cross-functional Team..., Team Leadership, Customer Service, Team Building
Education
Edison Community College 2007 — 2010
Business Administration
University of Central Oklahoma 1989 — 1991
Education and Professional Studies
Matt Jones MBA Matt Jones MBA's CenturyLink Experience April 2015 - Present
Job Senior Analyst
Industry Telecommunications
Experience
CenturyLink April 2015 - Present
CenturyLink March 2010 - April 2015
Abercrombie & Fitch March 2006 - March 2010
Skills
Customer Service, Customer Satisfaction, Customer Experience, Circuits, Telecommunications, Telephony, Microsoft Word, VoIP, Wireless, T1, Team Leadership, Microsoft Office, Sales, Troubleshooting, Customer Retention
Education
King College 2012 — 2013
Master of Business Administration (MBA), Human Resources Management, 3.8 Overall GPA
East Tennessee State University 2005 — 2008
Bachelor of Science (BS), Sports and Leisure Management
CenturyLink April 2015 - Present
CenturyLink March 2010 - April 2015
Abercrombie & Fitch March 2006 - March 2010
Skills
Customer Service, Customer Satisfaction, Customer Experience, Circuits, Telecommunications, Telephony, Microsoft Word, VoIP, Wireless, T1, Team Leadership, Microsoft Office, Sales, Troubleshooting, Customer Retention
Education
King College 2012 — 2013
Master of Business Administration (MBA), Human Resources Management, 3.8 Overall GPA
East Tennessee State University 2005 — 2008
Bachelor of Science (BS), Sports and Leisure Management
Natasha Nava Natasha Nava's CenturyLink Experience March 2008 - December 2012
Job Customer care professional at American Express
Industry Financial Services
Experience
American Express December 2012 - Present
CenturyLink March 2008 - December 2012
Wyndham Worldwide March 2005 - March 2008
Skills
Customer Satisfaction, Customer-focused, Customer Driven, Computer-savvy, Reservation, Quality Assurance, Third Party Collections
Education
Kaplan University 2010 — 2012
Criminalistics and Criminal Science
East Tennessee State University 1994 — 1996
Sociology and Anthropology
American Express December 2012 - Present
CenturyLink March 2008 - December 2012
Wyndham Worldwide March 2005 - March 2008
Skills
Customer Satisfaction, Customer-focused, Customer Driven, Computer-savvy, Reservation, Quality Assurance, Third Party Collections
Education
Kaplan University 2010 — 2012
Criminalistics and Criminal Science
East Tennessee State University 1994 — 1996
Sociology and Anthropology
Lori Dale's CenturyLink Experience August 2011 - August 2014
Job Account Consultant at CenturyLink
Industry Telecommunications
Experience
CenturyLInk Business August 2014 - Present
CenturyLink August 2011 - August 2014
Connect Freely Inc. June 2009 - February 2011
North Raleigh Christian Academy July 2005 - May 2009
Skills
Account Management, Management, Program Management, Vendor Management, Sales, Customer Satisfaction, Customer Service, Project Management, Cross-functional Team..., Team Leadership, Leadership, Strategic Planning, Contract Negotiation, Microsoft Office, Curriculum Development, Communication Skills, Customer Experience, Telecommunications
Education
Eastern Michigan University 1986 — 1989
BS, Education; Certified in Elementary and Middle School
CenturyLInk Business August 2014 - Present
CenturyLink August 2011 - August 2014
Connect Freely Inc. June 2009 - February 2011
North Raleigh Christian Academy July 2005 - May 2009
Skills
Account Management, Management, Program Management, Vendor Management, Sales, Customer Satisfaction, Customer Service, Project Management, Cross-functional Team..., Team Leadership, Leadership, Strategic Planning, Contract Negotiation, Microsoft Office, Curriculum Development, Communication Skills, Customer Experience, Telecommunications
Education
Eastern Michigan University 1986 — 1989
BS, Education; Certified in Elementary and Middle School
Kristi Chastain Kristi Chastain's CenturyLink Experience March 2009 - December 2011
Job Reservations Supervisor at Festiva Adventure Club
Industry Hospitality
Experience
Festiva Adventure Club November 2012 - Present
Festiva Development Group 2012 - Present
CenturyLink March 2009 - December 2011
Wyndham Vacation Ownership August 2006 - February 2009
Skills
Hotels, Resorts, Hospitality Industry, Hospitality, Hotel Management, Tourism, Customer Service, Quality Assurance, Team Building, Team Leadership, Team Management, Administrative...
Education
East Tennessee State University
Festiva Adventure Club November 2012 - Present
Festiva Development Group 2012 - Present
CenturyLink March 2009 - December 2011
Wyndham Vacation Ownership August 2006 - February 2009
Skills
Hotels, Resorts, Hospitality Industry, Hospitality, Hotel Management, Tourism, Customer Service, Quality Assurance, Team Building, Team Leadership, Team Management, Administrative...
Education
East Tennessee State University
Johnny Rasar's CenturyLink Experience July 1996 - Present
Job Project Manager at CenturyLink
Industry Telecommunications
Experience
CenturyLink July 1996 - Present
Memorex Telex June 1985 - July 1996
Skills
Telecommunications, Managed Services, Ethernet, Unified Communications, Program Management, VoIP, IP, Integration, Professional Services, WAN, Product Management, Pre-sales, Project Management, System Deployment, MS Project, Networking, SIP, Cisco Technologies, Telephony, Avaya, Routers, Broadband, LAN-WAN, MPLS, Switches
Education
East Tennessee State University 1978 — 1983
BS, Electronic Technology
CenturyLink July 1996 - Present
Memorex Telex June 1985 - July 1996
Skills
Telecommunications, Managed Services, Ethernet, Unified Communications, Program Management, VoIP, IP, Integration, Professional Services, WAN, Product Management, Pre-sales, Project Management, System Deployment, MS Project, Networking, SIP, Cisco Technologies, Telephony, Avaya, Routers, Broadband, LAN-WAN, MPLS, Switches
Education
East Tennessee State University 1978 — 1983
BS, Electronic Technology
William Mullane William Mullane's CenturyLink Experience August 1996 - June 1998
Job Marketing Manager and Growth & Innovation Team Member
Industry Management Consulting
Experience
TechHelp Idaho - Solutions for Manufacturers 2004 - Present
Qwest Communications August 2001 - October 2004
Qwest eBITS April 1998 - August 2001
Schweitzer Mountain Resort November 1987 - July 1998
CenturyLink August 1996 - June 1998
Olin Corporation September 1985 - March 1987
Northrop Grumman September 1981 - November 1983
Nova Southeastern University March 1979 - September 1979
United States Air Force April 1975 - April 1979
Frey Tool and Engineering June 1969 - March 1975
Skills
Manufacturing, Economic Development, Marketing Strategy, New Business Development, Business Planning, Business Strategy, Innovation Engineering, Export Excellence, Web Development, Innovation, Export, Email Marketing, Community Outreach, Marketing, Entrepreneurship, Event Planning, Product Development, Public Speaking, Market Research, Leadership, Strategic Planning, Management, Strategy, Sales Operations, Public Relations, Start-ups, Advertising, Business Development, Event Management, International Sales, Team Building
Education
Thunderbird School of Global Management 1983 — 1985
Master of International Management, Spanish, Arabic, Marketing and Middle Eastern/Latin American Studies
Eastern Washington University 1979 — 1981
Business, Marketing & Economics
Triton-College 1972 — 1975
Associate, General
TechHelp Idaho - Solutions for Manufacturers 2004 - Present
Qwest Communications August 2001 - October 2004
Qwest eBITS April 1998 - August 2001
Schweitzer Mountain Resort November 1987 - July 1998
CenturyLink August 1996 - June 1998
Olin Corporation September 1985 - March 1987
Northrop Grumman September 1981 - November 1983
Nova Southeastern University March 1979 - September 1979
United States Air Force April 1975 - April 1979
Frey Tool and Engineering June 1969 - March 1975
Skills
Manufacturing, Economic Development, Marketing Strategy, New Business Development, Business Planning, Business Strategy, Innovation Engineering, Export Excellence, Web Development, Innovation, Export, Email Marketing, Community Outreach, Marketing, Entrepreneurship, Event Planning, Product Development, Public Speaking, Market Research, Leadership, Strategic Planning, Management, Strategy, Sales Operations, Public Relations, Start-ups, Advertising, Business Development, Event Management, International Sales, Team Building
Education
Thunderbird School of Global Management 1983 — 1985
Master of International Management, Spanish, Arabic, Marketing and Middle Eastern/Latin American Studies
Eastern Washington University 1979 — 1981
Business, Marketing & Economics
Triton-College 1972 — 1975
Associate, General
Louis Staggs, PMP Louis Staggs, PMP's CenturyLink Experience July 2000 - June 2011
Job Project Manager at AxisPoint Health
Industry Hospital & Health Care
Experience
AxisPoint Health June 2015 - Present
McKesson April 2013 - May 2015
McKesson Health Solutions September 2012 - March 2013
Accuvant June 2011 - September 2012
CenturyLink July 2000 - June 2011
Skills
Project Management, Open Source, PMP, Vendor Management, SDLC, Program Management, Telecommunications, Cloud Computing, Software Project..., Visio, Process Improvement, Security, Integration, PMO, Resource Management, Product Management, Business Analysis, Requirements Analysis, Agile Methodologies, SaaS, Business Process, Project Delivery, SharePoint, ITIL, Management, Information Technology, Business Intelligence, Enterprise Architecture, Professional Services, Team Building, Enterprise Software, Cross-functional Team..., Business Process..., CRM, Change Management, Leadership, Team Leadership, Project Planning, Project Portfolio..., Disaster Recovery, IT Management, Software Development, Software Documentation, Data Center, IT Operations, MS Project, IT Strategy, Agile Project Management, Business Requirements
Education
East Central University 1991 — 1992
B.S., Chemistry
East Central University 1986 — 1990
B.S., Physics, Mathematics
AxisPoint Health June 2015 - Present
McKesson April 2013 - May 2015
McKesson Health Solutions September 2012 - March 2013
Accuvant June 2011 - September 2012
CenturyLink July 2000 - June 2011
Skills
Project Management, Open Source, PMP, Vendor Management, SDLC, Program Management, Telecommunications, Cloud Computing, Software Project..., Visio, Process Improvement, Security, Integration, PMO, Resource Management, Product Management, Business Analysis, Requirements Analysis, Agile Methodologies, SaaS, Business Process, Project Delivery, SharePoint, ITIL, Management, Information Technology, Business Intelligence, Enterprise Architecture, Professional Services, Team Building, Enterprise Software, Cross-functional Team..., Business Process..., CRM, Change Management, Leadership, Team Leadership, Project Planning, Project Portfolio..., Disaster Recovery, IT Management, Software Development, Software Documentation, Data Center, IT Operations, MS Project, IT Strategy, Agile Project Management, Business Requirements
Education
East Central University 1991 — 1992
B.S., Chemistry
East Central University 1986 — 1990
B.S., Physics, Mathematics
bart palladino bart palladino's CenturyLink Experience April 2010 - June 2010
Job MSO/FSO Technician
Industry Telecommunications
Experience
Ericsson January 2013 - Present
Verizon Wireless July 2010 - January 2013
CenturyLink April 2010 - June 2010
Sprint-Nextel Network November 2006 - March 2009
Nextel April 2001 - October 2006
Nextel January 2000 - April 2001
US Army March 1995 - August 1999
Skills
Wireless Networking, CDMA, Telecommunications, EVDO, Wireless, GSM, Network Operations, Switches, LTE, iDEN, Testing, Integration, 3G, 4G, Troubleshooting, RF, Project Coordination, Project Planning, Mobile, Network Optimization, UMTS, Cellular, TDMA, RF Engineering, RAN, MapInfo, T1, TCP/IP, Operation, Optimization, Microwave, Cellular Communications, Mobile Devices, Networking, Optical Fiber
Education
Tech Skills Orlando Campus 2009 — 2010
CompTIA: A+, Network+
NC School of Telecommunications 1999 — 1999
Certificate
GTE Resident School 1996 — 1996
Mobile Subscriber Equipment, LOS, COMSEC
Eastern Florida State College 1992 — 1993
Accounting
Ericsson January 2013 - Present
Verizon Wireless July 2010 - January 2013
CenturyLink April 2010 - June 2010
Sprint-Nextel Network November 2006 - March 2009
Nextel April 2001 - October 2006
Nextel January 2000 - April 2001
US Army March 1995 - August 1999
Skills
Wireless Networking, CDMA, Telecommunications, EVDO, Wireless, GSM, Network Operations, Switches, LTE, iDEN, Testing, Integration, 3G, 4G, Troubleshooting, RF, Project Coordination, Project Planning, Mobile, Network Optimization, UMTS, Cellular, TDMA, RF Engineering, RAN, MapInfo, T1, TCP/IP, Operation, Optimization, Microwave, Cellular Communications, Mobile Devices, Networking, Optical Fiber
Education
Tech Skills Orlando Campus 2009 — 2010
CompTIA: A+, Network+
NC School of Telecommunications 1999 — 1999
Certificate
GTE Resident School 1996 — 1996
Mobile Subscriber Equipment, LOS, COMSEC
Eastern Florida State College 1992 — 1993
Accounting
Ken Burnette Ken Burnette's CenturyLink Experience November 2011 - March 2015
Job Enterprise Account Manager at Trustwave
Industry Information Technology and Services
Experience
Trustwave March 2015 - Present
CenturyLink November 2011 - March 2015
New York Life/Eagle Strategies December 2004 - December 2011
Sprint February 1997 - December 2004
State Farm Insurance August 1993 - February 1997
Skills
Solution Selling, Account Management, Direct Sales, Strategic Financial..., Salesforce.com, Sales Management, Strategic Planning, IT Solutions, Relationship-building...
Education
East Carolina University - College of Business 1987 — 1993
Master of Business Administration (MBA), Business Administration and Management, General
Queens University of Charlotte 2002 — 2004
Trustwave March 2015 - Present
CenturyLink November 2011 - March 2015
New York Life/Eagle Strategies December 2004 - December 2011
Sprint February 1997 - December 2004
State Farm Insurance August 1993 - February 1997
Skills
Solution Selling, Account Management, Direct Sales, Strategic Financial..., Salesforce.com, Sales Management, Strategic Planning, IT Solutions, Relationship-building...
Education
East Carolina University - College of Business 1987 — 1993
Master of Business Administration (MBA), Business Administration and Management, General
Queens University of Charlotte 2002 — 2004
CJ Ferguson Jr. CJ Ferguson Jr.'s CenturyLink Experience November 2014 - Present
Job Donor Processing at Plasma Biological Services
Industry Entertainment
Experience
CenturyLink November 2014 - Present
Self Employed August 1994 - Present
Plasma Biological Services February 2014 - October 2014
Kia of Johnson City October 2013 - February 2014
Plasma Biological Services June 2013 - October 2013
Best Buy Mobile March 2010 - March 2013
Fictional Frontiers with Sohaib 2009 - 2011
Skills
Video Production, Final Cut Pro, Television, Entertainment, Broadcast, Film Actor, Character Actor, Performer, Stage Actor, Theatre, Acting, Directing, Voice Over, Film Production, Commercials, Improvisation, Creative Writing, Video Editing, Facebook, Public Speaking
Education
East Tennessee State University 2009 — 2012
Bachelor's Degree, Mass Communication/Broadcasting/Film
East Tennessee State University 2001 — 2012
BA, Major in Comminications/Speech/Theatre
CenturyLink November 2014 - Present
Self Employed August 1994 - Present
Plasma Biological Services February 2014 - October 2014
Kia of Johnson City October 2013 - February 2014
Plasma Biological Services June 2013 - October 2013
Best Buy Mobile March 2010 - March 2013
Fictional Frontiers with Sohaib 2009 - 2011
Skills
Video Production, Final Cut Pro, Television, Entertainment, Broadcast, Film Actor, Character Actor, Performer, Stage Actor, Theatre, Acting, Directing, Voice Over, Film Production, Commercials, Improvisation, Creative Writing, Video Editing, Facebook, Public Speaking
Education
East Tennessee State University 2009 — 2012
Bachelor's Degree, Mass Communication/Broadcasting/Film
East Tennessee State University 2001 — 2012
BA, Major in Comminications/Speech/Theatre
Wanda Kaye Evans Wanda Kaye Evans's CenturyLink Experience August 2010 - April 2011
Job at
Industry Human Resources
Experience
American Airlines October 2012 - Present
TRIANGLE PRECISION TURF CARE January 2009 - Present
GUARDSMARK September 2009 - December 2011
CENTURYLINK August 2010 - April 2011
RWECC May 2008 - January 2009
STOCK BUILDING SUPPLY September 2005 - May 2008
VERIZON WIRELESS February 2004 - September 2005
IBM May 2003 - September 2005
IBM May 2001 - May 2003
Skills
Human Resources, Access, Customer Service, Management, Microsoft Office, Payroll, PowerPoint, Recruiting, Sales, Team Building, Time Management, Training
Education
ECPI University 2002 — 2004
American Airlines October 2012 - Present
TRIANGLE PRECISION TURF CARE January 2009 - Present
GUARDSMARK September 2009 - December 2011
CENTURYLINK August 2010 - April 2011
RWECC May 2008 - January 2009
STOCK BUILDING SUPPLY September 2005 - May 2008
VERIZON WIRELESS February 2004 - September 2005
IBM May 2003 - September 2005
IBM May 2001 - May 2003
Skills
Human Resources, Access, Customer Service, Management, Microsoft Office, Payroll, PowerPoint, Recruiting, Sales, Team Building, Time Management, Training
Education
ECPI University 2002 — 2004
Corey Shepherd's CenturyLink Experience August 2010 - October 2012
Job City Planner at City of Kingsport
Industry Government Administration
Experience
City of Kingsport March 2013 - Present
City of Kingsport January 2013 - March 2013
City of Johnson City October 2012 - January 2013
CenturyLink August 2010 - October 2012
Skills
Government, Public Management, Strategic Planning, Customer Satisfaction, Program Management, Customer Service, Public Sector Budgeting, Telecommunications, System Administration, Data Analysis, Leadership, Analysis, Customer Retention, Finance, Oral & Written..., Public Speaking, Technology, Zoning, Training, Data Entry, Public Policy, Project Planning
Education
East Tennessee State University 2011 — 2013
Master's degree, MCM, City Management
Emory and Henry College 2006 — 2010
BA, Geography, History & Social Science
City of Kingsport March 2013 - Present
City of Kingsport January 2013 - March 2013
City of Johnson City October 2012 - January 2013
CenturyLink August 2010 - October 2012
Skills
Government, Public Management, Strategic Planning, Customer Satisfaction, Program Management, Customer Service, Public Sector Budgeting, Telecommunications, System Administration, Data Analysis, Leadership, Analysis, Customer Retention, Finance, Oral & Written..., Public Speaking, Technology, Zoning, Training, Data Entry, Public Policy, Project Planning
Education
East Tennessee State University 2011 — 2013
Master's degree, MCM, City Management
Emory and Henry College 2006 — 2010
BA, Geography, History & Social Science
Elizabeth Dugger Humphrey Elizabeth Dugger Humphrey's CenturyLink Experience April 2014 - Present
Job Lead Design Engineer IV at CenturyLink
Industry Telecommunications
Experience
CenturyLink April 2014 - Present
CenturyLink June 2006 - April 2014
SBC April 2004 - November 2005
Flagstar Bank February 2002 - October 2002
Nortel Networks June 1999 - July 2001
GTI - Ameritech 5 Star Distributor February 1997 - May 1999
Parhelion Technologies January 1994 - February 1997
Skills
Software Development, Telecommunications, Avaya, VoIP, Telephony, Unified Communications, Call Center, Vendor Management, IP, Cisco Technologies, Wireless, Troubleshooting, Data Center, Integration, Call Centers, Unix, Security, CTI, SIP Trunking, Voice Mail, Avaya Technologies, Ethernet
Education
Eastern Michigan University 1990 — 1994
Avondale High School 1986 — 1990
College Prep, Basic Studies
CenturyLink April 2014 - Present
CenturyLink June 2006 - April 2014
SBC April 2004 - November 2005
Flagstar Bank February 2002 - October 2002
Nortel Networks June 1999 - July 2001
GTI - Ameritech 5 Star Distributor February 1997 - May 1999
Parhelion Technologies January 1994 - February 1997
Skills
Software Development, Telecommunications, Avaya, VoIP, Telephony, Unified Communications, Call Center, Vendor Management, IP, Cisco Technologies, Wireless, Troubleshooting, Data Center, Integration, Call Centers, Unix, Security, CTI, SIP Trunking, Voice Mail, Avaya Technologies, Ethernet
Education
Eastern Michigan University 1990 — 1994
Avondale High School 1986 — 1990
College Prep, Basic Studies
Josh Pearlman Josh Pearlman's CenturyLink Experience 2007 - 2009
Job Results Driven – Passionate about Building Relationships
Industry Events Services
Experience
True Yoga Evergreen 2012 - Present
Eventsforce 2014 - 2015
The Active Network - ActiveEvents 2009 - 2014
CenturyLink 2007 - 2009
Premier Medical - Biomet Distributor 2005 - 2007
Integra - (Formerly Eschelon) January 2000 - December 2005
Education
Eastern Michigan University
Bachelors of Science, Organizational Communications
True Yoga Evergreen 2012 - Present
Eventsforce 2014 - 2015
The Active Network - ActiveEvents 2009 - 2014
CenturyLink 2007 - 2009
Premier Medical - Biomet Distributor 2005 - 2007
Integra - (Formerly Eschelon) January 2000 - December 2005
Education
Eastern Michigan University
Bachelors of Science, Organizational Communications
Brian Hamman Brian Hamman's CenturyLink Experience April 2010 - November 2013
Job Commissioner, District 4 at Board of County Commissioners, Lee County, FL
Industry Public Policy
Experience
Board of County Commissioners, Lee County, FL October 2013 - Present
CenturyLink April 2010 - November 2013
Edward Jones January 2009 - March 2010
KODE-TV July 2005 - December 2008
WFTX- FOX 4 June 2002 - July 2005
WINK-TV October 1998 - June 2002
Skills
Critical Thinking, Crisis Communications, Public Speaking, Sponsorship, Media Relations, Public Relations, Strategic Communications, Internal Communications, Community Relations, Writing, Reputation Management, Community Development, Marketing, Advertising, Community Outreach, Marketing Communications, Fundraising, Event Management, Newsletters, Press Releases, Corporate Communications, Social Networking, Social Media, Copywriting, Facebook, Publicity, Email Marketing, Blogging, Social Media Marketing, Online Marketing, Brand Development, Brand Management, Copy Editing, Digital Marketing, Direct Marketing, Editing, Event Planning, Integrated Marketing, Journalism, Lead Generation, Leadership, Market Planning, Marketing Strategy, Nonprofits, Online Advertising, Radio, SEO, Speech Writing, Strategic Partnerships, Time Management
Education
Florida Gulf Coast University 2002 — 2004
Bachelor of Arts
Edison Community College 2000 — 2002
Associates
Board of County Commissioners, Lee County, FL October 2013 - Present
CenturyLink April 2010 - November 2013
Edward Jones January 2009 - March 2010
KODE-TV July 2005 - December 2008
WFTX- FOX 4 June 2002 - July 2005
WINK-TV October 1998 - June 2002
Skills
Critical Thinking, Crisis Communications, Public Speaking, Sponsorship, Media Relations, Public Relations, Strategic Communications, Internal Communications, Community Relations, Writing, Reputation Management, Community Development, Marketing, Advertising, Community Outreach, Marketing Communications, Fundraising, Event Management, Newsletters, Press Releases, Corporate Communications, Social Networking, Social Media, Copywriting, Facebook, Publicity, Email Marketing, Blogging, Social Media Marketing, Online Marketing, Brand Development, Brand Management, Copy Editing, Digital Marketing, Direct Marketing, Editing, Event Planning, Integrated Marketing, Journalism, Lead Generation, Leadership, Market Planning, Marketing Strategy, Nonprofits, Online Advertising, Radio, SEO, Speech Writing, Strategic Partnerships, Time Management
Education
Florida Gulf Coast University 2002 — 2004
Bachelor of Arts
Edison Community College 2000 — 2002
Associates
Cody Shepard's CenturyLink Experience February 2012 - Present
Job Facility Assigner at CenturyLink
Industry Telecommunications
Experience
CenturyLink February 2012 - Present
CenturyLink June 2010 - February 2012
Skills
IP
Education
Edgecombe Community College 2012 — 2014
Computer Information Technology
Edgecombe Community College 2010 — 2011
CenturyLink February 2012 - Present
CenturyLink June 2010 - February 2012
Skills
IP
Education
Edgecombe Community College 2012 — 2014
Computer Information Technology
Edgecombe Community College 2010 — 2011
Reggie Castle PMP Reggie Castle PMP's CenturyLink Experience May 2011 - Present
Job Marketing Manager at CenturyLink
Industry Telecommunications
Experience
CenturyLink May 2011 - Present
CenturyLink July 2009 - Present
CenturyLink July 2009 - Present
EMBARQ February 2006 - December 2007
Sprint October 2001 - April 2005
Sprint October 1997 - October 2001
Skills
Product Management, Competitive Analysis, Product Development, Project Management, Financial Analysis, Channel, Marketing, Product Marketing, Multi-channel Marketing, Telecommunications, Strategic Partnerships, Pricing, Segmentation, Salesforce.com, Wireless, Marketing Management, Customer Acquisition, Cross-functional Team..., Lead Generation, Market Planning, Channel Partners, Sales, Strategy, Management
Education
The George Washington University 1998 — 1998
PMCP, Project Management
East Tennessee State University 1965 — 1969
CenturyLink May 2011 - Present
CenturyLink July 2009 - Present
CenturyLink July 2009 - Present
EMBARQ February 2006 - December 2007
Sprint October 2001 - April 2005
Sprint October 1997 - October 2001
Skills
Product Management, Competitive Analysis, Product Development, Project Management, Financial Analysis, Channel, Marketing, Product Marketing, Multi-channel Marketing, Telecommunications, Strategic Partnerships, Pricing, Segmentation, Salesforce.com, Wireless, Marketing Management, Customer Acquisition, Cross-functional Team..., Lead Generation, Market Planning, Channel Partners, Sales, Strategy, Management
Education
The George Washington University 1998 — 1998
PMCP, Project Management
East Tennessee State University 1965 — 1969
Alison Rhodes Alison Rhodes's CenturyLink Experience March 2000 - Present
Job
Industry Telecommunications
Experience
CenturyLink March 2000 - Present
Edgecombe Community College May 1999 - August 2001
Continental Grain Company March 1993 - January 1998
Skills
Direct Sales, Call Centers, SIP, Sales Operations, Cloud Storage, Hybrid Cloud, Cloud Computing IaaS, MPLS Networking, Accounting, Accounts Payable, Teaching, Ethernet, Solution Selling, IP, Telephony, Telecommunications, MPLS, Wireless, Unified Communications, Managed Services, VoIP, SIP Trunking, WAN
Education
North Carolina Wesleyan College 2004 — 2006
Computer Science
Edgecombe Community College 1993 — 1995
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
CenturyLink March 2000 - Present
Edgecombe Community College May 1999 - August 2001
Continental Grain Company March 1993 - January 1998
Skills
Direct Sales, Call Centers, SIP, Sales Operations, Cloud Storage, Hybrid Cloud, Cloud Computing IaaS, MPLS Networking, Accounting, Accounts Payable, Teaching, Ethernet, Solution Selling, IP, Telephony, Telecommunications, MPLS, Wireless, Unified Communications, Managed Services, VoIP, SIP Trunking, WAN
Education
North Carolina Wesleyan College 2004 — 2006
Computer Science
Edgecombe Community College 1993 — 1995
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
James Maddox James Maddox's CenturyLink Experience August 2013 - Present
Job Experienced Technology Sales and Engineering Leader, Southfield, MI
Industry Information Technology and Services
Experience
CenturyLink August 2013 - Present
Verizon Enterprise Solutions Group January 2010 - July 2013
Verizon Business 2009 - 2010
Verizonbusiness 2008 - 2009
at&t/SBC January 1999 - September 2008
Global Crossing 1997 - 1999
Skills
Unified Communications, Managed Services, VoIP, Solution Selling, Telecommunications, MPLS, Co-location, Account Management, Channel, Cisco Technologies, SIP, Sales Operations, Cloud Computing, Data Center, Direct Sales, Ethernet, IP, Network Engineering, Networking, Professional Services, SIP Trunking, SaaS, Sales, Sales Engineering, Sales Process, Salesforce.com, Selling, Telephony, WAN, Wireless, CRM, Channel Partners, Call Centers, Avaya, Security, Leadership, Enterprise Software, Pre-sales, Strategic Partnerships, Virtualization, Management, Sales Management
Education
Eastern Michigan University 1988 — 1992
CenturyLink August 2013 - Present
Verizon Enterprise Solutions Group January 2010 - July 2013
Verizon Business 2009 - 2010
Verizonbusiness 2008 - 2009
at&t/SBC January 1999 - September 2008
Global Crossing 1997 - 1999
Skills
Unified Communications, Managed Services, VoIP, Solution Selling, Telecommunications, MPLS, Co-location, Account Management, Channel, Cisco Technologies, SIP, Sales Operations, Cloud Computing, Data Center, Direct Sales, Ethernet, IP, Network Engineering, Networking, Professional Services, SIP Trunking, SaaS, Sales, Sales Engineering, Sales Process, Salesforce.com, Selling, Telephony, WAN, Wireless, CRM, Channel Partners, Call Centers, Avaya, Security, Leadership, Enterprise Software, Pre-sales, Strategic Partnerships, Virtualization, Management, Sales Management
Education
Eastern Michigan University 1988 — 1992
Courtney Carden Courtney Carden's CenturyLink Experience May 2012 - November 2012
Job Wireless Expert at Sprint
Industry Telecommunications
Experience
Sprint March 2013 - Present
CROSSMARK December 2012 - February 2013
CenturyLink May 2012 - November 2012
Skills
People Skills, Microsoft Office, Customer Service, Caregiving, Creative Problem Solving, Seeing the Bigger..., Self-motivated Team..., Outstanding time..., Collaborative Problem..., Product Marketing, Adaptability, Grace Under Pressure, Multitasking Skills, Persistency, Time Management
Education
East Tennessee State University 2013 — 2014
Northeast State Community College 2011 — 2013
Sprint March 2013 - Present
CROSSMARK December 2012 - February 2013
CenturyLink May 2012 - November 2012
Skills
People Skills, Microsoft Office, Customer Service, Caregiving, Creative Problem Solving, Seeing the Bigger..., Self-motivated Team..., Outstanding time..., Collaborative Problem..., Product Marketing, Adaptability, Grace Under Pressure, Multitasking Skills, Persistency, Time Management
Education
East Tennessee State University 2013 — 2014
Northeast State Community College 2011 — 2013
Christine Scurry Christine Scurry's CenturyLink Experience March 2004 - Present
Job CSR at CenturyLink
Industry Telecommunications
Experience
CenturyLink March 2004 - Present
Skills
Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, VoIP, Customer Experience, Wireless, Customer Retention, T1, Service Delivery, Public Speaking, Windows, Technical Support, Broadband, Coaching, Avaya, Team Leadership, Microsoft Office, Customer Service, Leadership, Microsoft Excel, Team Building
Education
East Tennessee State University
CenturyLink March 2004 - Present
Skills
Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, VoIP, Customer Experience, Wireless, Customer Retention, T1, Service Delivery, Public Speaking, Windows, Technical Support, Broadband, Coaching, Avaya, Team Leadership, Microsoft Office, Customer Service, Leadership, Microsoft Excel, Team Building
Education
East Tennessee State University
liz tippett's CenturyLink Experience April 2001 - Present
Job Sales Manager at CenturyLink
Industry Telecommunications
Experience
CenturyLink April 2001 - Present
Enterprise Rent-A-Car January 1998 - January 2000
BAF Tours January 1996 - January 1998
Skills
Private Line, Long Distance, Dedicated Internet, Co-location, CPE, SIP Trunking, PRI, Ethernet over Copper, Hosted Services, Metro Ethernet, Dark Fiber, Hosted Voice, Managed Services, MPLS, T1
Education
Eastern Michigan University 1990 — 1995
Bachelor's degree, Political Science and Government
Oakland University 1992 — 1993
CenturyLink April 2001 - Present
Enterprise Rent-A-Car January 1998 - January 2000
BAF Tours January 1996 - January 1998
Skills
Private Line, Long Distance, Dedicated Internet, Co-location, CPE, SIP Trunking, PRI, Ethernet over Copper, Hosted Services, Metro Ethernet, Dark Fiber, Hosted Voice, Managed Services, MPLS, T1
Education
Eastern Michigan University 1990 — 1995
Bachelor's degree, Political Science and Government
Oakland University 1992 — 1993
Charles Ezelle Charles Ezelle's CenturyLink Experience February 2010 - November 2012
Job Project Manager, structured cabling at Softrim Corp
Industry Information Technology and Services
Experience
Softrim Corporation March 2014 - Present
Mock Engineering Inc. October 2012 - March 2014
BCI Communications September 2011 - November 2012
CenturyLink February 2010 - November 2012
Electraserve, Inc. September 2008 - November 2009
Black Box Network Services January 2004 - September 2008
Global Computer Concepts, Inc. January 1992 - December 2005
Telephone Support Systems January 1986 - January 1991
Skills
Telecommunications, VoIP, Data Center, IP, Wireless, Telephony, Troubleshooting, Cisco Technologies, Managed Services, Network Design, Ethernet, Switches, WAN, Unified Communications, LAN-WAN, Fiber Optics, Integration, Routers, Networking, TCP/IP, Wireless Networking, Technical Support, Computer Network..., Project Management, Visio, Network Security, Servers, Computer Hardware, Network Administration, Testing, Product Management, Network Engineering, Team Leadership, VPN, Security, Vendor Management, Call Centers, SIP, MPLS, Network Architecture, Cabling, System Deployment, T1, Optical Fiber, DSL
Education
Faith Internation Training School 2000 — 2002
Ministry
Gulfshore Christian College 1981 — 1983
Biblical studies, ministry
Edison Community College 1980 — 1982
Criminal Justice/Police Science
Evangelical Christian School 1978 — 1980
High School, General Education
Softrim Corporation March 2014 - Present
Mock Engineering Inc. October 2012 - March 2014
BCI Communications September 2011 - November 2012
CenturyLink February 2010 - November 2012
Electraserve, Inc. September 2008 - November 2009
Black Box Network Services January 2004 - September 2008
Global Computer Concepts, Inc. January 1992 - December 2005
Telephone Support Systems January 1986 - January 1991
Skills
Telecommunications, VoIP, Data Center, IP, Wireless, Telephony, Troubleshooting, Cisco Technologies, Managed Services, Network Design, Ethernet, Switches, WAN, Unified Communications, LAN-WAN, Fiber Optics, Integration, Routers, Networking, TCP/IP, Wireless Networking, Technical Support, Computer Network..., Project Management, Visio, Network Security, Servers, Computer Hardware, Network Administration, Testing, Product Management, Network Engineering, Team Leadership, VPN, Security, Vendor Management, Call Centers, SIP, MPLS, Network Architecture, Cabling, System Deployment, T1, Optical Fiber, DSL
Education
Faith Internation Training School 2000 — 2002
Ministry
Gulfshore Christian College 1981 — 1983
Biblical studies, ministry
Edison Community College 1980 — 1982
Criminal Justice/Police Science
Evangelical Christian School 1978 — 1980
High School, General Education
Dan Griswold Dan Griswold's CenturyLink Experience April 2009 - August 2010
Job Systems Analyst III at KVAT Food Stores Inc.
Industry Food & Beverages
Experience
KVAT Foods Inc. September 2013 - Present
Mountain States Health Alliance August 2010 - September 2013
CenturyLink April 2009 - August 2010
CenturyLink Business January 2006 - April 2009
EMBARQ 2003 - 2005
Sprint Nextel 2001 - 2003
Sprint Nextel 1998 - 2000
Target 1995 - 1998
Skills
Database Administration, Microsoft SQL Server, Project Management, Performance Reporting, Data Analysis, Process Improvement, Quality Assurance, Microsoft Office, Litespeed, Presentations, C++, VB.NET, Databases, SQL, System Administration, Troubleshooting, Windows, T-SQL, Healthcare Information..., Disaster Recovery, Oracle, Crystal Reports, Integration, MS Project, SSIS, Security, SharePoint, Visio, JavaScript, Call Centers, SSRS, Active Directory, Management, HTML, SDLC, Software Documentation, IIS, Operating Systems, Servers, Business Intelligence, Unix, VMware, Requirements Analysis, Leadership, Windows Server, Stored Procedures, Database Design, Web Applications, Data Warehousing
Education
East Tennessee State University 2003 — 2009
Bachelor's of Science, Information Technology/Business Management, 3.33
MBTI Business Training Institute 1993 — 1994
Certification, Data Entry, A with Honors
KVAT Foods Inc. September 2013 - Present
Mountain States Health Alliance August 2010 - September 2013
CenturyLink April 2009 - August 2010
CenturyLink Business January 2006 - April 2009
EMBARQ 2003 - 2005
Sprint Nextel 2001 - 2003
Sprint Nextel 1998 - 2000
Target 1995 - 1998
Skills
Database Administration, Microsoft SQL Server, Project Management, Performance Reporting, Data Analysis, Process Improvement, Quality Assurance, Microsoft Office, Litespeed, Presentations, C++, VB.NET, Databases, SQL, System Administration, Troubleshooting, Windows, T-SQL, Healthcare Information..., Disaster Recovery, Oracle, Crystal Reports, Integration, MS Project, SSIS, Security, SharePoint, Visio, JavaScript, Call Centers, SSRS, Active Directory, Management, HTML, SDLC, Software Documentation, IIS, Operating Systems, Servers, Business Intelligence, Unix, VMware, Requirements Analysis, Leadership, Windows Server, Stored Procedures, Database Design, Web Applications, Data Warehousing
Education
East Tennessee State University 2003 — 2009
Bachelor's of Science, Information Technology/Business Management, 3.33
MBTI Business Training Institute 1993 — 1994
Certification, Data Entry, A with Honors
Ria Ruffin, MBA's CenturyLink Experience November 2010 - April 2011
Job IT Support
Industry Information Technology and Services
Experience
Epiphany Healthcare January 2015 - Present
Credit Suisse April 2013 - Present
Ria Ruffin January 2013 - Present
Cisco Systems March 2012 - April 2013
CenturyLink November 2010 - April 2011
Leo Jenkins Cancer Center January 2007 - December 2009
ComForcare Senior Services June 2005 - June 2006
Skills
Microsoft Office, SQL, PHP, Software Documentation, Process Improvement, HTML, Access, Visio, Microsoft Excel, Project Management, Data Analysis, Visual Basic, Windows, System Administration, Business Analysis, Windows Server, Oracle, Microsoft Word, XML, VB.NET, Team Leadership, PowerPoint, SDLC, Analysis, SharePoint, Windows 7, Troubleshooting, Technical Support, Databases, Customer Satisfaction, Dependable Team Player, Requirements Analysis, Call Centers, Networking
Education
Jones International University 2010 — 2011
MBA, IT Management
East Carolina University - College of Business 2006 — 2009
BSBA, Management Information Systems
Epiphany Healthcare January 2015 - Present
Credit Suisse April 2013 - Present
Ria Ruffin January 2013 - Present
Cisco Systems March 2012 - April 2013
CenturyLink November 2010 - April 2011
Leo Jenkins Cancer Center January 2007 - December 2009
ComForcare Senior Services June 2005 - June 2006
Skills
Microsoft Office, SQL, PHP, Software Documentation, Process Improvement, HTML, Access, Visio, Microsoft Excel, Project Management, Data Analysis, Visual Basic, Windows, System Administration, Business Analysis, Windows Server, Oracle, Microsoft Word, XML, VB.NET, Team Leadership, PowerPoint, SDLC, Analysis, SharePoint, Windows 7, Troubleshooting, Technical Support, Databases, Customer Satisfaction, Dependable Team Player, Requirements Analysis, Call Centers, Networking
Education
Jones International University 2010 — 2011
MBA, IT Management
East Carolina University - College of Business 2006 — 2009
BSBA, Management Information Systems
Zack Ingram Zack Ingram's CenturyLink Experience September 2013 - December 2013
Job Sales and Care Rep at CenturyLink
Industry Telecommunications
Experience
Clear Channel Airports November 2012 - Present
CenturyLink September 2013 - December 2013
Avis Budget Group March 2008 - September 2013
Education
East Tennessee State University 1998 — 2005
Bachelor of Science (B.S.), Interdisciplinary Studies
Clear Channel Airports November 2012 - Present
CenturyLink September 2013 - December 2013
Avis Budget Group March 2008 - September 2013
Education
East Tennessee State University 1998 — 2005
Bachelor of Science (B.S.), Interdisciplinary Studies
Coral Higby's CenturyLink Experience June 2011 - January 2013
Job Sr. Marketing Manager at CenturyLink Channel Alliance
Industry Information Technology and Services
Experience
CenturyLink Business January 2013 - Present
CenturyLink June 2011 - January 2013
Qwest Communications June 2008 - June 2011
Qwest Communications 2006 - 2009
Qwest Communications October 2002 - April 2006
Qwest Communications June 1999 - October 2002
U S WEST July 1998 - June 1999
Acosta Sales & Marketing June 1996 - July 1998
People to People Ambassador Programs April 1993 - June 1996
Skills
Channel, Managed Services, Solution Selling, Unified Communications, Telecommunications, Lead Generation, Strategy, CRM, Demand Generation, Vendor Management, Professional Services, Business Alliances, Product Marketing, Cross-functional Team..., Wireless, MPLS, Account Management, Strategic Partnerships, Cloud Computing, Sales Process, Direct Sales, Enterprise Software, Management, Salesforce.com, VoIP, Marketing Strategy, Sales Operations, Go-to-market Strategy, SaaS, Call Center, Channel Partners, Product Management, New Business Development, B2B, Partner Management, Multi-channel Marketing, Competitive Analysis, B2B Marketing, Telephony, Selling, Data Center, Business Development, Sales Management, Sales Enablement, Channel Sales, Customer Retention, IP, Program Management, Start-ups, Analytics
Education
Regis University 2007 — 2009
Bachelor of Science
Eastern Washington University 1986 — 1991
Redmond High
CenturyLink Business January 2013 - Present
CenturyLink June 2011 - January 2013
Qwest Communications June 2008 - June 2011
Qwest Communications 2006 - 2009
Qwest Communications October 2002 - April 2006
Qwest Communications June 1999 - October 2002
U S WEST July 1998 - June 1999
Acosta Sales & Marketing June 1996 - July 1998
People to People Ambassador Programs April 1993 - June 1996
Skills
Channel, Managed Services, Solution Selling, Unified Communications, Telecommunications, Lead Generation, Strategy, CRM, Demand Generation, Vendor Management, Professional Services, Business Alliances, Product Marketing, Cross-functional Team..., Wireless, MPLS, Account Management, Strategic Partnerships, Cloud Computing, Sales Process, Direct Sales, Enterprise Software, Management, Salesforce.com, VoIP, Marketing Strategy, Sales Operations, Go-to-market Strategy, SaaS, Call Center, Channel Partners, Product Management, New Business Development, B2B, Partner Management, Multi-channel Marketing, Competitive Analysis, B2B Marketing, Telephony, Selling, Data Center, Business Development, Sales Management, Sales Enablement, Channel Sales, Customer Retention, IP, Program Management, Start-ups, Analytics
Education
Regis University 2007 — 2009
Bachelor of Science
Eastern Washington University 1986 — 1991
Redmond High
steven chavis (CCNP Security) steven chavis (CCNP Security)'s CenturyLink Experience April 2013 - Present
Job Senior Network Engineer at CenturyLink
Industry Computer Networking
Experience
CenturyLink April 2013 - Present
SecureState 2012 - January 2013
Federal Reserve System (Contract) 2011 - 2012
Skills
Self Starter, Team Leader, Ability to resolve..., Excellent communication..., Ability to configure,..., Ability to secure a..., Ability to design LAN,..., Network Security, Cisco Technologies, CCNA, Firewalls, VPN, Routers, Security, Network Engineering, Networking, VoIP, WAN, Switches, Active Directory, Computer Security, Cisco Routers, Troubleshooting
Education
ECPI University
Bachelor of Applied Science (B.A.Sc.), CIS Network Security, 3.76
ECPI University
Bachelor of Applied Science (B.A.Sc.), Computer Electronics Engineering, 3.59
CenturyLink April 2013 - Present
SecureState 2012 - January 2013
Federal Reserve System (Contract) 2011 - 2012
Skills
Self Starter, Team Leader, Ability to resolve..., Excellent communication..., Ability to configure,..., Ability to secure a..., Ability to design LAN,..., Network Security, Cisco Technologies, CCNA, Firewalls, VPN, Routers, Security, Network Engineering, Networking, VoIP, WAN, Switches, Active Directory, Computer Security, Cisco Routers, Troubleshooting
Education
ECPI University
Bachelor of Applied Science (B.A.Sc.), CIS Network Security, 3.76
ECPI University
Bachelor of Applied Science (B.A.Sc.), Computer Electronics Engineering, 3.59
Sir Steven Shortridge Sir Steven Shortridge's CenturyLink Experience April 2013 - July 2013
Job Currently seeking career opportunities
Industry Management Consulting
Experience
ITT Technical Institute July 2013 - April 2014
CenturyLink April 2013 - July 2013
H&R Block September 2011 - April 2013
World Media Enterprises March 2007 - November 2012
National College of Business & Technology March 2004 - November 2011
Citi August 2003 - March 2004
State of Tennessee/Dept of Labor and Workforce Development August 2001 - July 2003
White Castle Systems August 2001 - July 2003
Dell August 2000 - July 2001
Skills
Excellent communication..., Customer and detail..., possess good..., Proactive self-starter..., Excellent verbal and..., Strong problem-solving..., Windows 2003 Active..., Oracle E-Business Suite, Symantec Ghost, Currently working on..., Visual Basic, Lotus Notes/Microsoft..., Knowledge of risk..., Knowledge of the ITIL..., Knowledge of change..., Communication, Norton Ghost, Outlook, Networking, Microsoft Office, Risk Management, Active Directory, Problem Solving, Sales, Advertising, Marketing, Analysis, Troubleshooting, Customer Service, Management
Education
East Tennessee State University 1996 — 2000
Master of Science, Computer/Information Technology Administration and Management, A
Virginia Intermont College 1990 — 1994
Bachelor of Fine Arts (B.F.A.), Fine and Studio Arts, B
Virginia Highlands Community College 1987 — 1989
Small Business Management (CSC), Certificate, Business Administration and Management, General, B
ITT Technical Institute July 2013 - April 2014
CenturyLink April 2013 - July 2013
H&R Block September 2011 - April 2013
World Media Enterprises March 2007 - November 2012
National College of Business & Technology March 2004 - November 2011
Citi August 2003 - March 2004
State of Tennessee/Dept of Labor and Workforce Development August 2001 - July 2003
White Castle Systems August 2001 - July 2003
Dell August 2000 - July 2001
Skills
Excellent communication..., Customer and detail..., possess good..., Proactive self-starter..., Excellent verbal and..., Strong problem-solving..., Windows 2003 Active..., Oracle E-Business Suite, Symantec Ghost, Currently working on..., Visual Basic, Lotus Notes/Microsoft..., Knowledge of risk..., Knowledge of the ITIL..., Knowledge of change..., Communication, Norton Ghost, Outlook, Networking, Microsoft Office, Risk Management, Active Directory, Problem Solving, Sales, Advertising, Marketing, Analysis, Troubleshooting, Customer Service, Management
Education
East Tennessee State University 1996 — 2000
Master of Science, Computer/Information Technology Administration and Management, A
Virginia Intermont College 1990 — 1994
Bachelor of Fine Arts (B.F.A.), Fine and Studio Arts, B
Virginia Highlands Community College 1987 — 1989
Small Business Management (CSC), Certificate, Business Administration and Management, General, B
Stacey Poling's CenturyLink Experience May 1994 - August 2008
Job Sales Representative at Liberty Mutual Insurance
Industry Insurance
Experience
Liberty Mutual Insurance June 2009 - Present
CenturyLink May 1994 - August 2008
Skills
New Business Development, Sales Management, Customer Service, Property & Casualty..., Insurance, Account Management, Direct Sales, Underwriting, Sales, Call Center, Sales Operations, Team Building, Negotiation, Contract Negotiation, Term Life Insurance, Fixed Annuities, Cold Calling, Customer Retention, Life Insurance, Selling
Education
Edison Community College
University of Phoenix
Liberty Mutual Insurance June 2009 - Present
CenturyLink May 1994 - August 2008
Skills
New Business Development, Sales Management, Customer Service, Property & Casualty..., Insurance, Account Management, Direct Sales, Underwriting, Sales, Call Center, Sales Operations, Team Building, Negotiation, Contract Negotiation, Term Life Insurance, Fixed Annuities, Cold Calling, Customer Retention, Life Insurance, Selling
Education
Edison Community College
University of Phoenix
Jim Rodden Jim Rodden's CenturyLink Experience April 2011 - March 2014
Job Experienced Contact Center Operations and Technology Leader with over 17 years industry experience
Industry Telecommunications
Experience
CenturyLink April 2011 - March 2014
CenturyLink June 2007 - April 2011
PRC October 2002 - March 2007
Special Data Processing August 1997 - October 2002
Skills
Contact Centers, Call Centers, Project Planning, Vendor Management, Call Center, Telecommunications, Customer Experience, Process Improvement, VoIP, Cross-functional Team..., Workforce Management, Avaya, Outsourcing, Program Management, Wireless, Customer Satisfaction, Operations Management, Team Leadership, Customer Retention, Training, Team Building, Performance Management, Integration, Strategy, Management, Avaya Communication..., Cisco Call Manager, Avaya Aura, IEX Total View, Broadsoft, Autonomy IDOL, Leadership, IVR, Forecasting, ACD, Service Delivery, Unified Communications, BPO, Project Management, Avaya Technologies, CRM, Strategic Planning, Account Management, Enterprise Software, Business Process..., Customer Service, Cisco Technologies, SIP, Change Management
Education
Eckerd College 1994 — 1996
Umatilla High School 1990 — 1994
CenturyLink April 2011 - March 2014
CenturyLink June 2007 - April 2011
PRC October 2002 - March 2007
Special Data Processing August 1997 - October 2002
Skills
Contact Centers, Call Centers, Project Planning, Vendor Management, Call Center, Telecommunications, Customer Experience, Process Improvement, VoIP, Cross-functional Team..., Workforce Management, Avaya, Outsourcing, Program Management, Wireless, Customer Satisfaction, Operations Management, Team Leadership, Customer Retention, Training, Team Building, Performance Management, Integration, Strategy, Management, Avaya Communication..., Cisco Call Manager, Avaya Aura, IEX Total View, Broadsoft, Autonomy IDOL, Leadership, IVR, Forecasting, ACD, Service Delivery, Unified Communications, BPO, Project Management, Avaya Technologies, CRM, Strategic Planning, Account Management, Enterprise Software, Business Process..., Customer Service, Cisco Technologies, SIP, Change Management
Education
Eckerd College 1994 — 1996
Umatilla High School 1990 — 1994
Benita Hopson's CenturyLink Experience 2015 - Present
Job CenturyLink telecommunications
Industry Telecommunications
Experience
CenturyLink 2015 - Present
Skills
Telecommunications, VoIP, Call Centers, IP, Wireless, MPLS, Managed Services, Ethernet, Telephony, Troubleshooting, Cisco Technologies, Unified Communications, Vendor Management, Switches, Public Speaking, Strategic Planning
Education
East Tennessee State University 1995 — 1999
Bachelor of Business Administration (BBA), Accounting
CenturyLink 2015 - Present
Skills
Telecommunications, VoIP, Call Centers, IP, Wireless, MPLS, Managed Services, Ethernet, Telephony, Troubleshooting, Cisco Technologies, Unified Communications, Vendor Management, Switches, Public Speaking, Strategic Planning
Education
East Tennessee State University 1995 — 1999
Bachelor of Business Administration (BBA), Accounting
Jordan Wilson Jordan Wilson's CenturyLink Experience June 2008 - August 2010
Job Store Team Leader
Industry Retail
Experience
Target June 2015 - Present
Aspen Dental May 2011 - June 2015
DirecTV & Dish Network Retailer August 2010 - May 2011
CenturyLink June 2008 - August 2010
US Army November 2002 - June 2009
AmeriCorps December 2006 - June 2008
Skills
Operations Management, Sales Management, Intelligence Analysis, P&L Responsibility, Sales, Training, Leadership Development, Team Building, Customer Relations, Management Development, Coaching Staff, Motivated self-starter, Management, Customer Service, Employee Relations, Healthcare, Team Leadership, Sales Operations, CRM, Leadership, Customer Satisfaction, Time Management, Strategic Planning, Coaching
Education
East Tennessee State University 2003 — 2009
Bachelor's Degree, Multi/Interdisciplinary Studies
Science Hill High School 1999 — 2003
High School Diploma, General Studies
Target June 2015 - Present
Aspen Dental May 2011 - June 2015
DirecTV & Dish Network Retailer August 2010 - May 2011
CenturyLink June 2008 - August 2010
US Army November 2002 - June 2009
AmeriCorps December 2006 - June 2008
Skills
Operations Management, Sales Management, Intelligence Analysis, P&L Responsibility, Sales, Training, Leadership Development, Team Building, Customer Relations, Management Development, Coaching Staff, Motivated self-starter, Management, Customer Service, Employee Relations, Healthcare, Team Leadership, Sales Operations, CRM, Leadership, Customer Satisfaction, Time Management, Strategic Planning, Coaching
Education
East Tennessee State University 2003 — 2009
Bachelor's Degree, Multi/Interdisciplinary Studies
Science Hill High School 1999 — 2003
High School Diploma, General Studies
Crystal Grizzle Crystal Grizzle's CenturyLink Experience April 2014 - July 2014
Job Field Service Representative at CPMUS
Industry Retail
Experience
HealthPort Technologies August 2015 - Present
CPM-US June 2015 - July 2015
UnitedHealth Group October 2014 - March 2015
CenturyLink April 2014 - July 2014
CitiGroup July 2013 - March 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Windows, English, Customer Service, Time Management, Customer Experience, Invoicing, Healthcare, Documentation, Outlook, Process Improvement, Call Centers, Data Entry, Medicare, Communication, Access, Public Speaking, Teamwork, Employee Benefits, Team Building, Strategic Planning, Inventory Management, Retail
Education
East Tennessee State University 1994 — 1995
Biology/Biological Sciences, General
Southwest Virginia Community College 1992 — 1993
Science
HealthPort Technologies August 2015 - Present
CPM-US June 2015 - July 2015
UnitedHealth Group October 2014 - March 2015
CenturyLink April 2014 - July 2014
CitiGroup July 2013 - March 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Windows, English, Customer Service, Time Management, Customer Experience, Invoicing, Healthcare, Documentation, Outlook, Process Improvement, Call Centers, Data Entry, Medicare, Communication, Access, Public Speaking, Teamwork, Employee Benefits, Team Building, Strategic Planning, Inventory Management, Retail
Education
East Tennessee State University 1994 — 1995
Biology/Biological Sciences, General
Southwest Virginia Community College 1992 — 1993
Science
christy bridwell christy bridwell's CenturyLink Experience February 2015 - Present
Job Customer Service Representative at CenturyLink
Industry Outsourcing/Offshoring
Experience
CenturyLink February 2015 - Present
Alpine Access July 2013 - February 2014
TeleTech 2011 - 2012
Solstas Lab Partners February 2011 - August 2011
Skills
Customer Satisfaction, Customer Service, Data Entry, Call Centers, Customer Experience, Outlook, Telephone Skills, Training, Customer Retention, Process Improvement, Troubleshooting, Leadership, Microsoft Word, Medical Terminology, Phlebotomists, Telecommunications..., Specimen Collection, Collections, Escalation, Sales
Education
East Tennessee State University 1999 — 2005
Science Hill High 1986 — 1990
High School deploma, General
CenturyLink February 2015 - Present
Alpine Access July 2013 - February 2014
TeleTech 2011 - 2012
Solstas Lab Partners February 2011 - August 2011
Skills
Customer Satisfaction, Customer Service, Data Entry, Call Centers, Customer Experience, Outlook, Telephone Skills, Training, Customer Retention, Process Improvement, Troubleshooting, Leadership, Microsoft Word, Medical Terminology, Phlebotomists, Telecommunications..., Specimen Collection, Collections, Escalation, Sales
Education
East Tennessee State University 1999 — 2005
Science Hill High 1986 — 1990
High School deploma, General
Cassandra Battle's CenturyLink Experience February 2015 - Present
Job Account Specialist
Industry Telecommunications
Experience
CenturyLink February 2015 - Present
AT&T July 2013 - February 2015
Skills
Sales, Call Centers, Customer Satisfaction, Team Leadership, Leadership, Project Management, Account Management, Customer Experience, Customer Service
Education
Edgecombe Community College 2013 — 2015
Associate, Business Administration and Management, General
CenturyLink February 2015 - Present
AT&T July 2013 - February 2015
Skills
Sales, Call Centers, Customer Satisfaction, Team Leadership, Leadership, Project Management, Account Management, Customer Experience, Customer Service
Education
Edgecombe Community College 2013 — 2015
Associate, Business Administration and Management, General
Sheila Cherry Sheila Cherry's CenturyLink Experience May 1993 - Present
Job Customer Service Specialist
Industry Telecommunications
Experience
CenturyLink May 1993 - Present
Skills
Telecommunications, Call Centers, Process Improvement, Program Management, Analysis, Microsoft Excel, Business Analysis, Customer Satisfaction, Customer Experience, Customer Support, Workforce Management, Continuous Improvement, Leadership, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Quality Assurance, QuickBooks, Customer Service, Teamwork, Time Management, Training
Education
Edgecombe Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Accounting, 4.0 GPA
Nash Commun 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.825 GPA
CenturyLink May 1993 - Present
Skills
Telecommunications, Call Centers, Process Improvement, Program Management, Analysis, Microsoft Excel, Business Analysis, Customer Satisfaction, Customer Experience, Customer Support, Workforce Management, Continuous Improvement, Leadership, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Quality Assurance, QuickBooks, Customer Service, Teamwork, Time Management, Training
Education
Edgecombe Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Accounting, 4.0 GPA
Nash Commun 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.825 GPA
Stacy Godsey Stacy Godsey's CenturyLink Experience September 2010 - September 2011
Job Administration at Health Connect America
Industry Mental Health Care
Experience
Health Connect America April 2014 - Present
State of Tennessee September 2013 - March 2014
Citi October 2011 - September 2013
CenturyLink September 2010 - September 2011
Holston United Methodist Home January 2010 - September 2010
Greg Johnson Plumbing May 2004 - January 2010
Guest House, Inc. September 2001 - April 2004
Target June 1999 - September 2001
Skills
Administrative..., Education, Photography, Referrals, Billing Services, Sales, Editing, Research, Digital Photography, Social Networking
Education
East Tennessee State University 2004 — 2009
Bachelor of Arts (B.A.), Photography
Health Connect America April 2014 - Present
State of Tennessee September 2013 - March 2014
Citi October 2011 - September 2013
CenturyLink September 2010 - September 2011
Holston United Methodist Home January 2010 - September 2010
Greg Johnson Plumbing May 2004 - January 2010
Guest House, Inc. September 2001 - April 2004
Target June 1999 - September 2001
Skills
Administrative..., Education, Photography, Referrals, Billing Services, Sales, Editing, Research, Digital Photography, Social Networking
Education
East Tennessee State University 2004 — 2009
Bachelor of Arts (B.A.), Photography
Richard Grif Griffin's CenturyLink Experience January 2003 - January 2015
Job Owner at Griffin Associates
Industry Telecommunications
Experience
Griffin Associates January 2015 - Present
Montana West Economic Development Corp. January 2008 - January 2015
CenturyLink January 2003 - January 2015
City of Kalispell February 2008 - June 2014
CenturyLink April 2008 - January 2013
Flathead Building Association 2009 - 2013
CenturyTel/CenturyLink December 2003 - September 2008
Stream International May 2000 - October 2003
Flathead Valley Community College January 1998 - June 2001
West Valley School District August 1998 - June 2000
Skills
New Business Development, Strategic Planning, Customer Satisfaction, Contract Negotiation, Customer Service, Call Center, Telecommunications, Public Speaking, Marketing Strategy, Program Management, Account Management, Leadership Development, Sales Management, Leadership, Team Building, Team Leadership, Strategic Partnerships, Project Management, Vendor Management, Salesforce.com, Project Planning, Management, Business Planning, Training, Strategy, Human Resources, Business Development, Call Centers
Education
University of Wyoming 1971 — 1973
MS, Physics
University of Wyoming 1969 — 1971
MS, Physics, Math., Higher Education
Eastern Washington University 1963 — 1965
BA/ED, Math, Physical Sciences
Montana State University-Billings 1962 — 1964
Education, Mathematics, Science
University of Great Falls 1959 — 1962
Science, Education, Mathematics
Griffin Associates January 2015 - Present
Montana West Economic Development Corp. January 2008 - January 2015
CenturyLink January 2003 - January 2015
City of Kalispell February 2008 - June 2014
CenturyLink April 2008 - January 2013
Flathead Building Association 2009 - 2013
CenturyTel/CenturyLink December 2003 - September 2008
Stream International May 2000 - October 2003
Flathead Valley Community College January 1998 - June 2001
West Valley School District August 1998 - June 2000
Skills
New Business Development, Strategic Planning, Customer Satisfaction, Contract Negotiation, Customer Service, Call Center, Telecommunications, Public Speaking, Marketing Strategy, Program Management, Account Management, Leadership Development, Sales Management, Leadership, Team Building, Team Leadership, Strategic Partnerships, Project Management, Vendor Management, Salesforce.com, Project Planning, Management, Business Planning, Training, Strategy, Human Resources, Business Development, Call Centers
Education
University of Wyoming 1971 — 1973
MS, Physics
University of Wyoming 1969 — 1971
MS, Physics, Math., Higher Education
Eastern Washington University 1963 — 1965
BA/ED, Math, Physical Sciences
Montana State University-Billings 1962 — 1964
Education, Mathematics, Science
University of Great Falls 1959 — 1962
Science, Education, Mathematics
Chris Ham Chris Ham's CenturyLink Experience June 2005 - November 2012
Job Business Analyst at DCP Midstream
Industry Oil & Energy
Experience
DCP Midstream August 2014 - Present
Cricket Communications June 2013 - July 2014
Cricket Communications November 2012 - June 2013
CenturyLink June 2005 - November 2012
StorageTek Corporation November 2004 - May 2005
Siemens Medical Solutions December 2003 - October 2004
Skills
SharePoint, Unix, Business Process, Database Design, Linux, VB.NET, Architectures, Business Objects, VBA, C++, Relational Databases, Windows XP, Telecommunications, SDLC, Requirements Analysis, Integration, Vendor Management, VoIP, Business Analysis, Software Project...
Education
University of Denver - Daniels College of Business 2004 — 2005
Master of Science, Information Technology
Eastern Michigan University 2000 — 2003
Bachelor of Business Administration, Computer Information Systems
DCP Midstream August 2014 - Present
Cricket Communications June 2013 - July 2014
Cricket Communications November 2012 - June 2013
CenturyLink June 2005 - November 2012
StorageTek Corporation November 2004 - May 2005
Siemens Medical Solutions December 2003 - October 2004
Skills
SharePoint, Unix, Business Process, Database Design, Linux, VB.NET, Architectures, Business Objects, VBA, C++, Relational Databases, Windows XP, Telecommunications, SDLC, Requirements Analysis, Integration, Vendor Management, VoIP, Business Analysis, Software Project...
Education
University of Denver - Daniels College of Business 2004 — 2005
Master of Science, Information Technology
Eastern Michigan University 2000 — 2003
Bachelor of Business Administration, Computer Information Systems
Radames Torres Radames Torres's CenturyLink Experience December 2013 - Present
Job Consumer Repair Supervisor at CenturyLink
Industry Telecommunications
Experience
CenturyLink December 2013 - Present
CenturyLink July 2011 - January 2014
Convergys November 2001 - June 2002
Skills
Windows 7, Microsoft Office, Camtasia, PC building, Computer Repair, Mobile Devices, Mobile Applications, Telecommunications, Telecommunications..., Employee Training, Project Management, Data Analysis, Problem Analysis, Networking, DSLAM, Redback, OSI Model, TCP/IP, Linux, Unix Operating Systems, Avaya, Photoshop, Proficient Typing Skills, network maintenance, Video Editing
Education
Brevard Community College 1999 — 2002
Associate of Arts (A.A.), Computer Science
CenturyLink December 2013 - Present
CenturyLink July 2011 - January 2014
Convergys November 2001 - June 2002
Skills
Windows 7, Microsoft Office, Camtasia, PC building, Computer Repair, Mobile Devices, Mobile Applications, Telecommunications, Telecommunications..., Employee Training, Project Management, Data Analysis, Problem Analysis, Networking, DSLAM, Redback, OSI Model, TCP/IP, Linux, Unix Operating Systems, Avaya, Photoshop, Proficient Typing Skills, network maintenance, Video Editing
Education
Brevard Community College 1999 — 2002
Associate of Arts (A.A.), Computer Science
Sean Morrow, PHR, SHRM-CP Sean Morrow, PHR, SHRM-CP's CenturyLink Experience March 2009 - May 2014
Job Human Resources Manager at Valley Communications Center
Industry Government Administration
Experience
Valley Communications Center November 2014 - Present
Seattle Public Utilities May 2014 - October 2014
CenturyLink March 2009 - May 2014
Communications Workers of America Local 7818 October 2002 - October 2009
QWEST COMMUNICATIONS CORP May 1996 - March 2009
United States Air Force July 1990 - July 1994
Skills
Employee Benefits, Labor Relations, FMLA, Conflict Resolution, Benefits Negotiation, Union Experience, Union Grievances, Arbitration, Labor Contract..., National Labor..., HIPAA, Benefits Design, Military Experience, Direct Lobbying, Grassroots Lobbying, Homeowner Association..., STD, LTD, Workers Compensation, Board Governance, Policy, Public Speaking, Organizational...
Education
Eastern Washington University 2012 — 2016
Master of Public Administration (MPA)
Eastern Washington University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Valley Communications Center November 2014 - Present
Seattle Public Utilities May 2014 - October 2014
CenturyLink March 2009 - May 2014
Communications Workers of America Local 7818 October 2002 - October 2009
QWEST COMMUNICATIONS CORP May 1996 - March 2009
United States Air Force July 1990 - July 1994
Skills
Employee Benefits, Labor Relations, FMLA, Conflict Resolution, Benefits Negotiation, Union Experience, Union Grievances, Arbitration, Labor Contract..., National Labor..., HIPAA, Benefits Design, Military Experience, Direct Lobbying, Grassroots Lobbying, Homeowner Association..., STD, LTD, Workers Compensation, Board Governance, Policy, Public Speaking, Organizational...
Education
Eastern Washington University 2012 — 2016
Master of Public Administration (MPA)
Eastern Washington University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Dana Ighnat Dana Ighnat's CenturyLink Experience May 2005 - February 2014
Job Owner Pulp Juice & Smoothie Bar, Hilliard, Ohio
Industry Restaurants
Experience
Pulp Juice and Smoothie Bar Hilliard January 2014 - Present
Apollo Professional Cleaning & Restoration December 2014 - May 2015
CenturyLink May 2005 - February 2014
ScripSolutions May 2002 - June 2004
CVS ProCare Pharmacy February 2000 - March 2002
Skills
Outlook, Microsoft Word, Microsoft Excel, Visio, PowerPoint, Telecommunications, Administrative..., Management, Human Resources, Customer Service, Project Planning, Accounts Payable, Leadership, Call Centers, Process Improvement, Spreadsheets, Process Scheduler, Salesforce.com, Budgets, Payroll
Education
Eastern Gateway Community College 1995 — 1997
Associates, Business Management
West Liberty State College 1994 — 1995
Pulp Juice and Smoothie Bar Hilliard January 2014 - Present
Apollo Professional Cleaning & Restoration December 2014 - May 2015
CenturyLink May 2005 - February 2014
ScripSolutions May 2002 - June 2004
CVS ProCare Pharmacy February 2000 - March 2002
Skills
Outlook, Microsoft Word, Microsoft Excel, Visio, PowerPoint, Telecommunications, Administrative..., Management, Human Resources, Customer Service, Project Planning, Accounts Payable, Leadership, Call Centers, Process Improvement, Spreadsheets, Process Scheduler, Salesforce.com, Budgets, Payroll
Education
Eastern Gateway Community College 1995 — 1997
Associates, Business Management
West Liberty State College 1994 — 1995
Heather Hawk's CenturyLink Experience February 2008 - October 2011
Job Advocate, Peer Specialist, ADA Coordinator Heather Hawk
Industry Professional Training & Coaching
Experience
Hawk Advocates May 2015 - Present
NAMI Collier January 2013 - Present
Family Network on Disabilities March 2012 - December 2012
Florida Peer Network June 2011 - August 2012
CenturyLink February 2008 - October 2011
Teleperformance February 2002 - December 2007
Skills
IEP, Special Education..., 504 Plans, Disabilities, Social Services, Advocacy, Disability Rights, Information & Referral, Special Education, Peer Mentoring, Child Advocacy, Americans with..., Youth Advocacy, Student Accommodation, Parent-Teacher..., Student Discipline, Parent Coaching, Educational Consulting, Mental Health, Conflict Resolution, Peer Support, Networking, Public Speaking, Customer Service, Software Installation, Training, Workforce Management, Technical Support, Customer Satisfaction, Software Documentation, Quality Assurance, Team Building, Nonprofits, Call Center, Adult Education, Supervising, Program Development, Leadership, Support Groups, Faciltation, Call Centers, Developmental..., Learning Disabilities, Leadership Development, Community Outreach, Mental Health Advocacy
Education
William & Mary Law Institute of Special Education Advocacy 2015 — 2015
Certificate
University of Central Florida 2009 — 2013
Multi/Interdisciplinary Studies
Edison Community College 2006 — 2009
Associate of Arts (A.A.)
City of Auburn's 2015 Accessibility Conference
Certificate of Attendance, ADA Standards for Accessible Design
Hawk Advocates May 2015 - Present
NAMI Collier January 2013 - Present
Family Network on Disabilities March 2012 - December 2012
Florida Peer Network June 2011 - August 2012
CenturyLink February 2008 - October 2011
Teleperformance February 2002 - December 2007
Skills
IEP, Special Education..., 504 Plans, Disabilities, Social Services, Advocacy, Disability Rights, Information & Referral, Special Education, Peer Mentoring, Child Advocacy, Americans with..., Youth Advocacy, Student Accommodation, Parent-Teacher..., Student Discipline, Parent Coaching, Educational Consulting, Mental Health, Conflict Resolution, Peer Support, Networking, Public Speaking, Customer Service, Software Installation, Training, Workforce Management, Technical Support, Customer Satisfaction, Software Documentation, Quality Assurance, Team Building, Nonprofits, Call Center, Adult Education, Supervising, Program Development, Leadership, Support Groups, Faciltation, Call Centers, Developmental..., Learning Disabilities, Leadership Development, Community Outreach, Mental Health Advocacy
Education
William & Mary Law Institute of Special Education Advocacy 2015 — 2015
Certificate
University of Central Florida 2009 — 2013
Multi/Interdisciplinary Studies
Edison Community College 2006 — 2009
Associate of Arts (A.A.)
City of Auburn's 2015 Accessibility Conference
Certificate of Attendance, ADA Standards for Accessible Design
Kelly Matteucci's CenturyLink Experience July 2008 - July 2015
Job Customer Service Specialist Managing Call Center Processes for Quality Control. Trainer & Telco Project Manager
Industry Telecommunications
Experience
CenturyLink July 2008 - July 2015
Girl Scouts of Western Washington 2004 - 2015
Qwest June 2001 - July 2008
Qwest Communications July 1999 - June 2001
Network Computing Architects (NCA) July 1997 - July 1999
Skills
Customer Service..., Project Management, Quality Assurance, Process Improvement, Call Centers, Instructor-led Training, Telecommunications, MPLS, WAN, T1, Managed Services, Unified Communications, VoIP, Telephony, Ethernet, Management, Wireless, Co-location, SIP, Solution Selling, Service Delivery, Avaya, Provisioning, SIP Trunking, Customer Service...
Education
Edmonds Community College 1986 — 1988
Accounting and Business/Management
CenturyLink July 2008 - July 2015
Girl Scouts of Western Washington 2004 - 2015
Qwest June 2001 - July 2008
Qwest Communications July 1999 - June 2001
Network Computing Architects (NCA) July 1997 - July 1999
Skills
Customer Service..., Project Management, Quality Assurance, Process Improvement, Call Centers, Instructor-led Training, Telecommunications, MPLS, WAN, T1, Managed Services, Unified Communications, VoIP, Telephony, Ethernet, Management, Wireless, Co-location, SIP, Solution Selling, Service Delivery, Avaya, Provisioning, SIP Trunking, Customer Service...
Education
Edmonds Community College 1986 — 1988
Accounting and Business/Management
Cindy Mitchell Cindy Mitchell's CenturyLink Experience December 2004 - Present
Job SR Center Support Analyst III at CenturyLink
Industry Telecommunications
Experience
CenturyLink December 2004 - Present
Embarq May 2002 - December 2004
Sprint Nextel June 2000 - May 2002
Sprint Nextel February 1999 - June 2000
ManpowerGroup March 1998 - February 1999
Saturn Electronics & Engineering 1996 - 1997
Lucas Body Systems - Fenton, MI 1990 - 1996
Skills
Call Center, Telecommunications, Customer Retention, Co-location, Avaya, Customer Experience, Telephony, Sales Management, VoIP, Customer Satisfaction, Sales Process, Sales Operations, Call Centers, Direct Sales, Customer Acquisition, Leadership, Training, Customer Service, Management, Process Improvement, Cross-functional Team..., Product Management, Sales, Team Building, Troubleshooting, Quality Assurance, Analysis
Education
Edgecombe Community College 1985 — 1985
High School Diploma
CenturyLink December 2004 - Present
Embarq May 2002 - December 2004
Sprint Nextel June 2000 - May 2002
Sprint Nextel February 1999 - June 2000
ManpowerGroup March 1998 - February 1999
Saturn Electronics & Engineering 1996 - 1997
Lucas Body Systems - Fenton, MI 1990 - 1996
Skills
Call Center, Telecommunications, Customer Retention, Co-location, Avaya, Customer Experience, Telephony, Sales Management, VoIP, Customer Satisfaction, Sales Process, Sales Operations, Call Centers, Direct Sales, Customer Acquisition, Leadership, Training, Customer Service, Management, Process Improvement, Cross-functional Team..., Product Management, Sales, Team Building, Troubleshooting, Quality Assurance, Analysis
Education
Edgecombe Community College 1985 — 1985
High School Diploma
Shelley Huber, MBA's CenturyLink Experience April 2013 - April 2015
Job Senior Lead Process Analyst, Lean Six Sigma BlackBelt
Industry Telecommunications
Experience
CenturyLink Business April 2015 - Present
Second Harvest Food Bank of Northeast Tennessee 2011 - Present
CenturyLink April 2013 - April 2015
CenturyLink February 1999 - 2011
Skills
Project Management, Cross-functional Team..., Employee Training, Vendor Management, Call Centers, Process Improvement, Team Management, Customer Experience, Leadership Development, Customer Retention, Training Delivery, Telecommunications, Salesforce.com, Coaching, Performance Management, Managed Services, Instructional Design, Sales Operations, Employee Engagement, Sales Management, Business Process..., Performance Improvement, Organizational..., Visio, Employee Relations, ADDIE, Project Planning, Development & delivery..., Marketing Communications, Board of Director..., Call Center, Chatter, Nonprofits, Social Networking, American Society for..., Employee Recognition, Hiring Practices, Social Media Marketing, Event Planning, Behavioral Interviewing, Miller Heiman Sales..., Board of Directors, Power Messaging, Text Messaging, SnagIt, Interviews, Lean Six Sigma, Minitab
Education
East Tennessee State University 1997 — 2003
MBA, Undergraduate: Bachelor of Business Administration, major in Marketing
East Tennessee State University
Master's degree, Business, Management, Marketing, and Related Support Services
CenturyLink Business April 2015 - Present
Second Harvest Food Bank of Northeast Tennessee 2011 - Present
CenturyLink April 2013 - April 2015
CenturyLink February 1999 - 2011
Skills
Project Management, Cross-functional Team..., Employee Training, Vendor Management, Call Centers, Process Improvement, Team Management, Customer Experience, Leadership Development, Customer Retention, Training Delivery, Telecommunications, Salesforce.com, Coaching, Performance Management, Managed Services, Instructional Design, Sales Operations, Employee Engagement, Sales Management, Business Process..., Performance Improvement, Organizational..., Visio, Employee Relations, ADDIE, Project Planning, Development & delivery..., Marketing Communications, Board of Director..., Call Center, Chatter, Nonprofits, Social Networking, American Society for..., Employee Recognition, Hiring Practices, Social Media Marketing, Event Planning, Behavioral Interviewing, Miller Heiman Sales..., Board of Directors, Power Messaging, Text Messaging, SnagIt, Interviews, Lean Six Sigma, Minitab
Education
East Tennessee State University 1997 — 2003
MBA, Undergraduate: Bachelor of Business Administration, major in Marketing
East Tennessee State University
Master's degree, Business, Management, Marketing, and Related Support Services
Brad Searcy's CenturyLink Experience December 2014 - Present
Job Senior Sales Engineer at CenturyLink
Industry Information Technology and Services
Experience
CenturyLink December 2014 - Present
EPS Networks October 2013 - December 2014
Sumner Group Inc. Solutions Group (Copying Concepts, Datamax, Image Technologies) May 2011 - October 2013
Datotel January 2009 - April 2011
Arcturis Inc. 2005 - 2008
Fimat Futures USA 2001 - 2005
Skills
Virtualization, Solution Architecture, VMware, Active Directory, Cloud Computing, Cisco Technologies, Disaster Recovery, Project Management, Data Center, Selling, Strategy, Management, Solution Selling, Managed Services, Networking, Sales
Education
Eastern Illinois University 2001 — 2003
Economics
Parkland College 2000 — 2001
Associates, General Science
Benet Academy 1994 — 1998
High School Diploma
CenturyLink December 2014 - Present
EPS Networks October 2013 - December 2014
Sumner Group Inc. Solutions Group (Copying Concepts, Datamax, Image Technologies) May 2011 - October 2013
Datotel January 2009 - April 2011
Arcturis Inc. 2005 - 2008
Fimat Futures USA 2001 - 2005
Skills
Virtualization, Solution Architecture, VMware, Active Directory, Cloud Computing, Cisco Technologies, Disaster Recovery, Project Management, Data Center, Selling, Strategy, Management, Solution Selling, Managed Services, Networking, Sales
Education
Eastern Illinois University 2001 — 2003
Economics
Parkland College 2000 — 2001
Associates, General Science
Benet Academy 1994 — 1998
High School Diploma
Scott Samuelson's CenturyLink Experience January 2012 - Present
Job Sr. Technology Consultant/Security Account Manager at CenturyLink
Industry Computer & Network Security
Experience
CenturyLink January 2012 - Present
SANS Institute January 2011 - Present
Lockheed Martin October 2006 - November 2011
Dua Computer Resources March 2006 - October 2006
Energy Northwest April 1987 - July 2005
Skills
Computer Security, Penetration Testing, Security, IDS, Firewalls, Information Security, Vulnerability Management, CISSP, Vulnerability Assessment, Information Security..., VPN, Network Security, CEH, Application Security, PCI DSS, Malware Analysis, Intrusion Detection, Checkpoint, Linux, Windows, Information Assurance, Cisco Technologies, DNS, Security Operations, Computer Forensics, Compliance, Security Audits, System Administration, Information Security..., Security Information &..., IPS, Vulnerability, GCIH, Risk Assessment, Cyber Security, Security Policy, TCP/IP, Ethical Hacking, Analysis, VMware, Juniper, Virtualization, Snort, Encryption, Security Architecture..., Incident Response, GWAPT, GPEN, Disaster Recovery
Education
Eastern Washington University 1978 — 1983
Bachelor of Arts Business Administration, Management Information Systems
SANS
CenturyLink January 2012 - Present
SANS Institute January 2011 - Present
Lockheed Martin October 2006 - November 2011
Dua Computer Resources March 2006 - October 2006
Energy Northwest April 1987 - July 2005
Skills
Computer Security, Penetration Testing, Security, IDS, Firewalls, Information Security, Vulnerability Management, CISSP, Vulnerability Assessment, Information Security..., VPN, Network Security, CEH, Application Security, PCI DSS, Malware Analysis, Intrusion Detection, Checkpoint, Linux, Windows, Information Assurance, Cisco Technologies, DNS, Security Operations, Computer Forensics, Compliance, Security Audits, System Administration, Information Security..., Security Information &..., IPS, Vulnerability, GCIH, Risk Assessment, Cyber Security, Security Policy, TCP/IP, Ethical Hacking, Analysis, VMware, Juniper, Virtualization, Snort, Encryption, Security Architecture..., Incident Response, GWAPT, GPEN, Disaster Recovery
Education
Eastern Washington University 1978 — 1983
Bachelor of Arts Business Administration, Management Information Systems
SANS
Daniel McGraw, MBA's CenturyLink Experience September 2012 - Present
Job Director Engineering and Construction at CenturyLink
Industry Telecommunications
Experience
CenturyLink September 2012 - Present
The Hungry Dragon, LLC May 2008 - Present
CenturyLink April 2012 - September 2012
CenturyLink May 2006 - April 2012
Qwest Communications 1999 - 2006
NorAm Telecommunications September 1990 - April 1999
Skills
Telecommunications, Problem Solving, Wireless, Customer Relations, Process Improvement, Project Planning, Management, Vendor Management, Program Management, Customer Service, Project Management, Leadership, Cross-functional Team..., Call Centers
Education
George Fox University 2005 — 2007
MBA, Business Management
Eastern Oregon University 2001 — 2002
BS, Management
Portland State University 1990 — 1991
Business Administration
University of Oregon 1988 — 1990
Business Administration
Milwaukie
CenturyLink September 2012 - Present
The Hungry Dragon, LLC May 2008 - Present
CenturyLink April 2012 - September 2012
CenturyLink May 2006 - April 2012
Qwest Communications 1999 - 2006
NorAm Telecommunications September 1990 - April 1999
Skills
Telecommunications, Problem Solving, Wireless, Customer Relations, Process Improvement, Project Planning, Management, Vendor Management, Program Management, Customer Service, Project Management, Leadership, Cross-functional Team..., Call Centers
Education
George Fox University 2005 — 2007
MBA, Business Management
Eastern Oregon University 2001 — 2002
BS, Management
Portland State University 1990 — 1991
Business Administration
University of Oregon 1988 — 1990
Business Administration
Milwaukie
Curt Dickman, PMP's CenturyLink Experience October 2014 - Present
Job Sr. Program Operations Manager at Centurylink
Industry Telecommunications
Experience
CenturyLink October 2014 - Present
CenturyLink Technology Solutions October 2012 - September 2014
CenturyLink November 2007 - October 2012
Qwest Communications February 2006 - November 2007
Qwest Communications September 2003 - February 2006
U S WEST March 1999 - September 2003
Skills
MS Project, MS Office Suite, Creative Problem Solving, Telecommunications, Cross-functional Team..., Vendor Management, Program Management, Process Improvement, Product Management, Call Center, Business Analysis, Project Management, Team Leadership, Project Portfolio..., Contract Negotiation, Business Process..., Change Management, PMO, Team Building, Project Planning, Operations Management, Product Lifecycle..., Integration, SaaS, Cloud Computing
Education
East Stroudsburg University of Pennsylvania 1987 — 1989
BS, Communications
Ocean County College 1985 — 1987
AA
CenturyLink October 2014 - Present
CenturyLink Technology Solutions October 2012 - September 2014
CenturyLink November 2007 - October 2012
Qwest Communications February 2006 - November 2007
Qwest Communications September 2003 - February 2006
U S WEST March 1999 - September 2003
Skills
MS Project, MS Office Suite, Creative Problem Solving, Telecommunications, Cross-functional Team..., Vendor Management, Program Management, Process Improvement, Product Management, Call Center, Business Analysis, Project Management, Team Leadership, Project Portfolio..., Contract Negotiation, Business Process..., Change Management, PMO, Team Building, Project Planning, Operations Management, Product Lifecycle..., Integration, SaaS, Cloud Computing
Education
East Stroudsburg University of Pennsylvania 1987 — 1989
BS, Communications
Ocean County College 1985 — 1987
AA
Laura Sykora's CenturyLink Experience 1984 - Present
Job Director State Regulatory and Legislative Affairs
Industry Telecommunications
Experience
CenturyLink 1984 - Present
Education
East Tennessee State University 1976 — 1980
BBA, Accounting
CenturyLink 1984 - Present
Education
East Tennessee State University 1976 — 1980
BBA, Accounting
Heather Tillman's CenturyLink Experience 2009 - Present
Job Call Center Manager Centurylink
Industry Telecommunications
Experience
CenturyLink 2009 - Present
CenturyLink (formerly Embarq) 1999 - Present
Embarq February 2007 - September 2009
Skills
Call Centers, Telecommunications, Customer Experience, Vendor Management, Customer Retention, Customer Satisfaction, VoIP, Process Improvement, Telephony, Cross-functional Team..., Avaya, Workforce Management, Managed Services, Team Leadership, Unified Communications, Call Center, Wireless, IVR, T1, Call Center Development, Quality Assurance, Troubleshooting, Performance Management, Broadband, Training, Leadership
Education
East Tennessee State University 2000 — 2008
CenturyLink 2009 - Present
CenturyLink (formerly Embarq) 1999 - Present
Embarq February 2007 - September 2009
Skills
Call Centers, Telecommunications, Customer Experience, Vendor Management, Customer Retention, Customer Satisfaction, VoIP, Process Improvement, Telephony, Cross-functional Team..., Avaya, Workforce Management, Managed Services, Team Leadership, Unified Communications, Call Center, Wireless, IVR, T1, Call Center Development, Quality Assurance, Troubleshooting, Performance Management, Broadband, Training, Leadership
Education
East Tennessee State University 2000 — 2008
Andrea Chorkaluk's CenturyLink Experience October 2013 - June 2014
Job Technology Product Specialist at Arrow Electronics
Industry Information Technology and Services
Experience
Arrow Electronics April 2015 - Present
Allied Electronics July 2014 - April 2015
CenturyLink October 2013 - June 2014
Accuvant May 2011 - October 2013
Ternes Procurement Services September 2009 - May 2010
MSX International for Ford Motor Co August 2006 - January 2009
Plastech Engineered Products October 2005 - August 2006
Ryder Integrated Logistics May 2004 - April 2005
Skills
Purchasing, Logistics, Procurement, Negotiation, MRP, Supply Chain, Customer Service, Automotive, Inventory, Transportation, Supply Chain Management, Inventory Management, Materials Management, Account Management, NetSuite, OpenAir, WIPS, Supplier Negotiation, RFP Generation, RFQ Development, Sales Order Processing, Invoice Processing, Purchase Orders, Production Planning, Project Coordination, Salesforce.com, Sales Operations, ERP
Education
Eastern Michigan University
B.S, Business Administration; Communication and Psychology
Arrow Electronics April 2015 - Present
Allied Electronics July 2014 - April 2015
CenturyLink October 2013 - June 2014
Accuvant May 2011 - October 2013
Ternes Procurement Services September 2009 - May 2010
MSX International for Ford Motor Co August 2006 - January 2009
Plastech Engineered Products October 2005 - August 2006
Ryder Integrated Logistics May 2004 - April 2005
Skills
Purchasing, Logistics, Procurement, Negotiation, MRP, Supply Chain, Customer Service, Automotive, Inventory, Transportation, Supply Chain Management, Inventory Management, Materials Management, Account Management, NetSuite, OpenAir, WIPS, Supplier Negotiation, RFP Generation, RFQ Development, Sales Order Processing, Invoice Processing, Purchase Orders, Production Planning, Project Coordination, Salesforce.com, Sales Operations, ERP
Education
Eastern Michigan University
B.S, Business Administration; Communication and Psychology
Jerry Visage's CenturyLink Experience April 2010 - Present
Job Senior Engineer at CenturyLink
Industry Information Technology and Services
Experience
CenturyLink April 2010 - Present
Hewlett-Packard May 1991 - April 2010
Skills
Data Center, Unix, Solaris, Cloud Computing, Storage, High Availability
Education
Eastern New Mexico University 1977 — 1981
Bachelor of Science cum laude, Computer Science
Eastern New Mexico University 1977 — 1981
Bachelor of Science cum laude, Broadcast Communications
CenturyLink April 2010 - Present
Hewlett-Packard May 1991 - April 2010
Skills
Data Center, Unix, Solaris, Cloud Computing, Storage, High Availability
Education
Eastern New Mexico University 1977 — 1981
Bachelor of Science cum laude, Computer Science
Eastern New Mexico University 1977 — 1981
Bachelor of Science cum laude, Broadcast Communications
Jim Baines's CenturyLink Experience October 2009 - April 2012
Job Supervisor(EQ CBL & A/R)/IS Technical Team Lead at CenturyLink(Retired)
Industry Telecommunications
Experience
CenturyLink October 2009 - April 2012
Embarq March 2001 - December 2009
Sprint May 1997 - March 2001
Sprint October 1988 - May 1997
Sperry Univac(Unisys Corporation) December 1968 - September 1987
Skills
Mainframe, Requirements Analysis, Budgeting, Billing, Vendor Management, Project Management, Offshore Resource..., Budgets, Software Development, Telecommunications
Education
The George Washington University - School of Business 2002 — 2003
Masters Certificate, Project Management Professional
East Tennessee State University 1970 — 1974
BS, Computer Science
Northeast State Community College 1969 — 1970
COBOL Mainframe Programming
CenturyLink October 2009 - April 2012
Embarq March 2001 - December 2009
Sprint May 1997 - March 2001
Sprint October 1988 - May 1997
Sperry Univac(Unisys Corporation) December 1968 - September 1987
Skills
Mainframe, Requirements Analysis, Budgeting, Billing, Vendor Management, Project Management, Offshore Resource..., Budgets, Software Development, Telecommunications
Education
The George Washington University - School of Business 2002 — 2003
Masters Certificate, Project Management Professional
East Tennessee State University 1970 — 1974
BS, Computer Science
Northeast State Community College 1969 — 1970
COBOL Mainframe Programming
Barry Deans's CenturyLink Experience January 2015 - Present
Job Lead IT Engineer at CenturyLink
Industry Telecommunications
Experience
CenturyLink January 2015 - Present
CenturyLink August 1989 - January 2015
Skills
Telecommunications, Troubleshooting, Powershell, Windows Server, VPN, Vendor Management, Visio
Education
East Carolina University - College of Business 1987 — 1991
MBA, Business Management
East Carolina University - College of Business 1982 — 1987
BSBA, Computer Information Systems
CenturyLink January 2015 - Present
CenturyLink August 1989 - January 2015
Skills
Telecommunications, Troubleshooting, Powershell, Windows Server, VPN, Vendor Management, Visio
Education
East Carolina University - College of Business 1987 — 1991
MBA, Business Management
East Carolina University - College of Business 1982 — 1987
BSBA, Computer Information Systems
Rocky Coalson's CenturyLink Experience July 2009 - Present
Job Network Engineer at CenturyLink
Industry Telecommunications
Experience
CenturyLink July 2009 - Present
Embarq May 2006 - July 2009
Sprint June 2003 - May 2005
Sprint June 2001 - June 2003
Sprint June 2000 - June 2001
Sprint February 1995 - June 2000
Intergraph May 1986 - February 1995
Skills
CCNP, CCSP
Education
East Tennessee State University 1983 — 1985
BS, Engineering Technology
Cisco Security Class
Virginia Highlands Community College
CenturyLink July 2009 - Present
Embarq May 2006 - July 2009
Sprint June 2003 - May 2005
Sprint June 2001 - June 2003
Sprint June 2000 - June 2001
Sprint February 1995 - June 2000
Intergraph May 1986 - February 1995
Skills
CCNP, CCSP
Education
East Tennessee State University 1983 — 1985
BS, Engineering Technology
Cisco Security Class
Virginia Highlands Community College
Nanci Ingersoll's CenturyLink Experience 2003 - August 2012
Job Sales Manager at Integra Telecom
Industry Telecommunications
Experience
Integra Telecom August 2012 - Present
CenturyLink 2003 - August 2012
US West / Qwest 1995 - 2003
US West Communications 1993 - 1994
Truax Harris, Inc Pacific Pride Network 1988 - 1993
Skills
Sales Operations, Cloud Computing, Sales, Management, New Business Development, Sales Management, Team Leadership, CRM, Strategy, Telephony, Analysis, Selling, Leadership, Salesforce.com, Managed Services, Call Centers, Solution Selling, Private Line, Unified Communications, Networking, Ethernet, Account Management, Customer Satisfaction, Telecommunications, VoIP, SIP, Co-location, B2B, SIP Trunking, Broadband, MPLS, Long Distance, Trade Shows, Sales Process, Telemarketing, IP, Wireless, Direct Sales
Education
Eastern Washington University
Organizational Mass Communications, Business
Integra Telecom August 2012 - Present
CenturyLink 2003 - August 2012
US West / Qwest 1995 - 2003
US West Communications 1993 - 1994
Truax Harris, Inc Pacific Pride Network 1988 - 1993
Skills
Sales Operations, Cloud Computing, Sales, Management, New Business Development, Sales Management, Team Leadership, CRM, Strategy, Telephony, Analysis, Selling, Leadership, Salesforce.com, Managed Services, Call Centers, Solution Selling, Private Line, Unified Communications, Networking, Ethernet, Account Management, Customer Satisfaction, Telecommunications, VoIP, SIP, Co-location, B2B, SIP Trunking, Broadband, MPLS, Long Distance, Trade Shows, Sales Process, Telemarketing, IP, Wireless, Direct Sales
Education
Eastern Washington University
Organizational Mass Communications, Business
Chad Laws's CenturyLink Experience June 2003 - Present
Job Supervisor at CenturyLink
Industry Telecommunications
Experience
CenturyLink June 2003 - Present
CenturyLink June 1999 - June 2002
Circuit City February 1997 - June 1999
Skills
Call Center, Sales Management, Inside Sales, Team Leadership, Quality Assurance, Delivering Results, Corrective Action, Employee Hiring, Employee Recognition, Project Implementation, Developing Talent, Coaching, Sales Skills Training, Integrity, Training Skills, Terminations, Training, Recruiting, Call Centers, Selling Skills, Team Building, Telecommunications, Performance Management, Customer Satisfaction, Sales, Telephony, Avaya, Corrective Actions, Customer Retention, Employee Training, Cross-functional Team..., Strategy, VoIP, Customer Service, Customer Experience, DSL, Broadband, Employee Engagement, Wireless, Hiring
Education
East Tennessee State University 1992 — 1994
Science Hill High School 1988 — 1992
CenturyLink June 2003 - Present
CenturyLink June 1999 - June 2002
Circuit City February 1997 - June 1999
Skills
Call Center, Sales Management, Inside Sales, Team Leadership, Quality Assurance, Delivering Results, Corrective Action, Employee Hiring, Employee Recognition, Project Implementation, Developing Talent, Coaching, Sales Skills Training, Integrity, Training Skills, Terminations, Training, Recruiting, Call Centers, Selling Skills, Team Building, Telecommunications, Performance Management, Customer Satisfaction, Sales, Telephony, Avaya, Corrective Actions, Customer Retention, Employee Training, Cross-functional Team..., Strategy, VoIP, Customer Service, Customer Experience, DSL, Broadband, Employee Engagement, Wireless, Hiring
Education
East Tennessee State University 1992 — 1994
Science Hill High School 1988 — 1992
Sheryl Widener's CenturyLink Experience September 1998 - Present
Job Sr Analyst at Centurylink
Industry Telecommunications
Experience
CenturyLink September 1998 - Present
Skills
IP, MPLS, VoIP, Vendor Management, Call Centers, Telecommunications, Wireless, Troubleshooting, Unified Communications, Telephony, Managed Services
Education
East Tennessee State University 1982 — 1986
Bachelor of Science, Home Economics - Interior Design
CenturyLink September 1998 - Present
Skills
IP, MPLS, VoIP, Vendor Management, Call Centers, Telecommunications, Wireless, Troubleshooting, Unified Communications, Telephony, Managed Services
Education
East Tennessee State University 1982 — 1986
Bachelor of Science, Home Economics - Interior Design
Mark Roncato's CenturyLink Experience July 2014 - Present
Job Manager Local Planning and Capacity at CenturyLink
Industry Telecommunications
Experience
CenturyLink July 2014 - Present
CenturyLink January 2011 - July 2014
Qwest Communications February 2001 - December 2011
U S WEST August 1999 - February 2001
Level 3 February 1999 - July 1999
ICG April 1998 - February 1999
DataChoice Network Services May 1996 - April 1998
SP Telecom 1994 - 1996
Education
Eastern Michigan University 1986 — 1992
B.B.A, Management Strategy and Control
CenturyLink July 2014 - Present
CenturyLink January 2011 - July 2014
Qwest Communications February 2001 - December 2011
U S WEST August 1999 - February 2001
Level 3 February 1999 - July 1999
ICG April 1998 - February 1999
DataChoice Network Services May 1996 - April 1998
SP Telecom 1994 - 1996
Education
Eastern Michigan University 1986 — 1992
B.B.A, Management Strategy and Control
Jo Finstad-Bohn's CenturyLink Experience September 2013 - Present
Job Senior Engineer DC Power CenturyLink
Industry Telecommunications
Experience
CenturyLink September 2013 - Present
CenturyLink 1999 - Present
Embarq November 1999 - January 2012
Embarq June 1995 - November 1999
Skills
Telecommunications, Ethernet, DWDM, Network Engineering, Network Operations, Project Management, Project Engineering, Fiber Optics, Telecommunications..., TDM, Computer Network..., Provisioning, DSL, Metro Ethernet, T1, Optical Fiber, Wireless
Education
Seminole Community College 2007 — 2008
Project Management Master Certification
Edison Community College
Business Administration and Management, General
OBD
CenturyLink September 2013 - Present
CenturyLink 1999 - Present
Embarq November 1999 - January 2012
Embarq June 1995 - November 1999
Skills
Telecommunications, Ethernet, DWDM, Network Engineering, Network Operations, Project Management, Project Engineering, Fiber Optics, Telecommunications..., TDM, Computer Network..., Provisioning, DSL, Metro Ethernet, T1, Optical Fiber, Wireless
Education
Seminole Community College 2007 — 2008
Project Management Master Certification
Edison Community College
Business Administration and Management, General
OBD
Roger Donahue's CenturyLink Experience August 2009 - Present
Job IT Operations Tech II
Industry Telecommunications
Experience
CenturyLink August 2009 - Present
Embarq 2005 - August 2009
Embarq 1979 - 2008
Sprint January 1992 - January 2005
United Intermountain Telephone January 1989 - January 1992
United Intermountain Telephone January 1979 - January 1989
Skills
Software Installation, VPN, Troubleshooting, Network Administration, Computer Hardware, Hardware, Operating Systems, Windows, XP, WAN, TCP/IP, Microsoft SQL Server, Switches, Routers, IP, VoIP, Database Administration, Cisco Technologies, SQL, Databases, LAN-WAN, Technical Support, Ethernet, Network Design
Education
East Tennessee State University 1977 — 1978
Music
Tennessee Technological University 1976 — 1977
Music
CenturyLink August 2009 - Present
Embarq 2005 - August 2009
Embarq 1979 - 2008
Sprint January 1992 - January 2005
United Intermountain Telephone January 1989 - January 1992
United Intermountain Telephone January 1979 - January 1989
Skills
Software Installation, VPN, Troubleshooting, Network Administration, Computer Hardware, Hardware, Operating Systems, Windows, XP, WAN, TCP/IP, Microsoft SQL Server, Switches, Routers, IP, VoIP, Database Administration, Cisco Technologies, SQL, Databases, LAN-WAN, Technical Support, Ethernet, Network Design
Education
East Tennessee State University 1977 — 1978
Music
Tennessee Technological University 1976 — 1977
Music
Ronnie Gordon's CenturyLink Experience January 2010 - Present
Job Chief Chicken Chaser Cha Cha Farm
Industry Broadcast Media
Experience
CenturyLink January 2010 - Present
Cornerstone Fellowship January 1991 - Present
WMCH AM 1260 - THE Voice January 1972 - Present
Cha Cha Chicken Farm September 1950 - Present
Education
East Tennessee State University 1973 — 1977
BS, Communications
CenturyLink January 2010 - Present
Cornerstone Fellowship January 1991 - Present
WMCH AM 1260 - THE Voice January 1972 - Present
Cha Cha Chicken Farm September 1950 - Present
Education
East Tennessee State University 1973 — 1977
BS, Communications
Derek LaBell's CenturyLink Experience May 2008 - March 2013
Job Director of Internal Audit at Arch Coal, Inc.
Industry Mining & Metals
Experience
Arch Coal, Inc. December 2014 - Present
Arch Coal, Inc. March 2013 - December 2014
Savvis May 2008 - March 2013
CenturyLink May 2008 - March 2013
Harrah's Entertainment 2002 - 2008
Skills
Internal Controls, General Ledger, Internal Audit, GAAP, Forecasting, Sarbanes-Oxley Act, Financial Reporting, Team Leadership, Fixed Assets, Accounting, Auditing, Financial Modeling, Corporate Governance, SAP, Financial Analysis, Hyperion Enterprise, Managerial Finance, Financial Accounting, Risk Assessment, SEC filings, Variance Analysis, Consolidation
Education
Eastern Michigan University 1991 — 1996
BBA, Accounting
Arch Coal, Inc. December 2014 - Present
Arch Coal, Inc. March 2013 - December 2014
Savvis May 2008 - March 2013
CenturyLink May 2008 - March 2013
Harrah's Entertainment 2002 - 2008
Skills
Internal Controls, General Ledger, Internal Audit, GAAP, Forecasting, Sarbanes-Oxley Act, Financial Reporting, Team Leadership, Fixed Assets, Accounting, Auditing, Financial Modeling, Corporate Governance, SAP, Financial Analysis, Hyperion Enterprise, Managerial Finance, Financial Accounting, Risk Assessment, SEC filings, Variance Analysis, Consolidation
Education
Eastern Michigan University 1991 — 1996
BBA, Accounting
Edd Riley's CenturyLink Experience November 2014 - Present
Job National Field Sales Manager at CenturyLink
Industry Telecommunications
Experience
CenturyLink November 2014 - Present
CenturyLink 2009 - November 2014
Embarq November 2006 - June 2009
Alderwoods Group September 2005 - November 2006
Ross Stores May 2002 - August 2005
Quality Farm & Fleet 2000 - 2002
Hills Department Stores 1982 - 1999
Skills
Leadership Development, Cross-functional Team..., Telecommunications, Sales Management, P&L Management, Forecasting, Sales, Management, Merchandising, Inventory Management, Store Management, Profit, Sales Operations, Purchasing, Marketing, Team Building, Pricing, Visual Merchandising, Coaching, Budgets, Operations Management, Leadership, Customer Service, Hiring, Customer Satisfaction, Selling, Negotiation, Performance Management, Strategic Planning, Marketing Strategy, Business Planning, Account Management, Sales Process, Customer Experience, Direct Sales, Solution Selling, Strategy, Customer Retention, Cold Calling, Contract Negotiation, Vendor Management, Training, Recruiting, Product Marketing, Call Centers, CRM, Strategic Partnerships, New Business Development, B2B, Product Management
Education
East Tennessee State University 1977 — 1981
BS, Education, Music
CenturyLink November 2014 - Present
CenturyLink 2009 - November 2014
Embarq November 2006 - June 2009
Alderwoods Group September 2005 - November 2006
Ross Stores May 2002 - August 2005
Quality Farm & Fleet 2000 - 2002
Hills Department Stores 1982 - 1999
Skills
Leadership Development, Cross-functional Team..., Telecommunications, Sales Management, P&L Management, Forecasting, Sales, Management, Merchandising, Inventory Management, Store Management, Profit, Sales Operations, Purchasing, Marketing, Team Building, Pricing, Visual Merchandising, Coaching, Budgets, Operations Management, Leadership, Customer Service, Hiring, Customer Satisfaction, Selling, Negotiation, Performance Management, Strategic Planning, Marketing Strategy, Business Planning, Account Management, Sales Process, Customer Experience, Direct Sales, Solution Selling, Strategy, Customer Retention, Cold Calling, Contract Negotiation, Vendor Management, Training, Recruiting, Product Marketing, Call Centers, CRM, Strategic Partnerships, New Business Development, B2B, Product Management
Education
East Tennessee State University 1977 — 1981
BS, Education, Music
Steve Kast's CenturyLink Experience June 2011 - Present
Job Lead Operations Analyst at CenturyLink
Industry Telecommunications
Experience
CenturyLink June 2011 - Present
Qwest August 2008 - June 2011
Qwest September 2006 - August 2008
Qwest September 2001 - September 2006
Skills
Call Centers, Telecommunications, Process Improvement, Vendor Management, VoIP
Education
Edinboro University of Pennsylvania 1992 — 1996
Bachelor of Business Administration (BBA)
CenturyLink June 2011 - Present
Qwest August 2008 - June 2011
Qwest September 2006 - August 2008
Qwest September 2001 - September 2006
Skills
Call Centers, Telecommunications, Process Improvement, Vendor Management, VoIP
Education
Edinboro University of Pennsylvania 1992 — 1996
Bachelor of Business Administration (BBA)
Johnny Rasar's CenturyLink Experience July 1996 - Present
Job Business Installation Manager at Centurylink
Industry Telecommunications
Experience
Centurylink July 1996 - Present
Education
East Tennessee State University 1978 — 1983
BS, Electronic Engineering Technology
Centurylink July 1996 - Present
Education
East Tennessee State University 1978 — 1983
BS, Electronic Engineering Technology
Kevin Schnoor's CenturyLink Experience September 2012 - Present
Job
Industry Information Technology and Services
Experience
CenturyLink Cloud March 2015 - Present
CenturyLink September 2012 - Present
The Audit Group May 2008 - September 2012
MDTablet July 2007 - May 2008
McLeod Express June 2006 - July 2007
Skills
SQL Server, Active Directory, System Administration, Troubleshooting, VMware, Windows Server, Microsoft Exchange, Virtualization, SharePoint, Hyper-V, Apache, IIS, Storage, Servers, VPN, Backup Exec, WSUS, Cluster, Software Documentation, Databases, Infrastructure, Windows, VMware ESX, Firewalls, Microsoft SQL Server, Data Center, Disaster Recovery, Cisco Technologies, SQL, Networking, Security, IT Management, Cloud Computing, Network Administration, Unix, Integration, Management
Education
Eastern Illinois University 2002 — 2007
Bachelor of Science (B.S.)
CenturyLink Cloud March 2015 - Present
CenturyLink September 2012 - Present
The Audit Group May 2008 - September 2012
MDTablet July 2007 - May 2008
McLeod Express June 2006 - July 2007
Skills
SQL Server, Active Directory, System Administration, Troubleshooting, VMware, Windows Server, Microsoft Exchange, Virtualization, SharePoint, Hyper-V, Apache, IIS, Storage, Servers, VPN, Backup Exec, WSUS, Cluster, Software Documentation, Databases, Infrastructure, Windows, VMware ESX, Firewalls, Microsoft SQL Server, Data Center, Disaster Recovery, Cisco Technologies, SQL, Networking, Security, IT Management, Cloud Computing, Network Administration, Unix, Integration, Management
Education
Eastern Illinois University 2002 — 2007
Bachelor of Science (B.S.)
Greg Knudson's CenturyLink Experience February 2006 - April 2011
Job
Industry Telecommunications
Experience
AT&T December 2014 - Present
AT&T May 2011 - December 2014
CenturyLink February 2006 - April 2011
Independent Contractor 1982 - 2006
Cable Tech 1985 - 1989
Skills
Fiber Optics, Optical Fiber, DSL, Testing, IPTV, Management, Leadership, VoIP, Telecommunications, Problem Solving, Cables
Education
Eastern Michigan University 1977 — 1979
Engineering
AT&T December 2014 - Present
AT&T May 2011 - December 2014
CenturyLink February 2006 - April 2011
Independent Contractor 1982 - 2006
Cable Tech 1985 - 1989
Skills
Fiber Optics, Optical Fiber, DSL, Testing, IPTV, Management, Leadership, VoIP, Telecommunications, Problem Solving, Cables
Education
Eastern Michigan University 1977 — 1979
Engineering
John Phyllis's CenturyLink Experience June 1968 - March 2009
Job
Industry
Experience
CenturyLink June 1968 - March 2009
Education
East Tennessee State University 1964 — 1968
BS, Business Management
CenturyLink June 1968 - March 2009
Education
East Tennessee State University 1964 — 1968
BS, Business Management
Tameka Harrison-Walker's CenturyLink Experience July 2010 - October 2010
Job Mclane Carolina
Industry Warehousing
Experience
McLane Company, Inc. May 2013 - Present
QVC October 2010 - May 2013
CenturyLink July 2010 - October 2010
Consolidated Models Inc. October 2007 - December 2009
Standard Motor Products July 2006 - September 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Business Analysis, Budgets, Sales, PowerPoint, Strategic Planning, HTML, Linux, Outlook, Access, Teamwork, Data Entry, Windows, Leadership, Time Management, Photoshop, Administrative..., Accounts Receivable, Purchasing, Inventory Management, Process Improvement, Customer Satisfaction, Process Scheduler, Cross Functional..., Project Planning, MRP
Education
North Carolina Wesleyan College 2014 — 2015
Bachelor of Science (BS), Operations Management and Supervision
Edgecombe Community College 2010 — 2013
Associate of Science (AS), Health Information/Medical Records Technology/Technician
UNC Charlotte 1998 — 2004
Management Information Systems, General
McLane Company, Inc. May 2013 - Present
QVC October 2010 - May 2013
CenturyLink July 2010 - October 2010
Consolidated Models Inc. October 2007 - December 2009
Standard Motor Products July 2006 - September 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Business Analysis, Budgets, Sales, PowerPoint, Strategic Planning, HTML, Linux, Outlook, Access, Teamwork, Data Entry, Windows, Leadership, Time Management, Photoshop, Administrative..., Accounts Receivable, Purchasing, Inventory Management, Process Improvement, Customer Satisfaction, Process Scheduler, Cross Functional..., Project Planning, MRP
Education
North Carolina Wesleyan College 2014 — 2015
Bachelor of Science (BS), Operations Management and Supervision
Edgecombe Community College 2010 — 2013
Associate of Science (AS), Health Information/Medical Records Technology/Technician
UNC Charlotte 1998 — 2004
Management Information Systems, General
Clark Daugherty's CenturyLink Experience May 2011 - March 2012
Job Lead Information Security Engineer at CSC
Industry Information Technology and Services
Experience
CSC March 2012 - Present
CenturyLink May 2011 - March 2012
HP Enterprise Services September 2010 - May 2011
H.P. Associates, Inc. May 2009 - September 2010
Skills
CISSP, ITIL, CCNA, Network+, A+, Information Assurance, Vulnerability Assessment, Servers, Network Security, Disaster Recovery, Data Center, VMware, Security, BMC Remedy, System Administration, Information Security, Active Directory, Firewalls, Computer Security, FISMA, Security Awareness, Information Security..., Cisco Technologies, Networking, Troubleshooting, Penetration Testing, Security+, VPN
Education
ECPI College of Technology 2008 — 2008
N/a, Cisco Networking
CSC March 2012 - Present
CenturyLink May 2011 - March 2012
HP Enterprise Services September 2010 - May 2011
H.P. Associates, Inc. May 2009 - September 2010
Skills
CISSP, ITIL, CCNA, Network+, A+, Information Assurance, Vulnerability Assessment, Servers, Network Security, Disaster Recovery, Data Center, VMware, Security, BMC Remedy, System Administration, Information Security, Active Directory, Firewalls, Computer Security, FISMA, Security Awareness, Information Security..., Cisco Technologies, Networking, Troubleshooting, Penetration Testing, Security+, VPN
Education
ECPI College of Technology 2008 — 2008
N/a, Cisco Networking
Roni Davis's CenturyLink Experience January 2012 - Present
Job Ops.Tech II
Industry Telecommunications
Experience
CenturyLink January 2012 - Present
CenturyLink January 2012 - Present
Qwest Communications November 1999 - January 2012
Skills
T1, Telecommunications, DWDM, Ethernet, Provisioning, Broadband, Switches, Process Improvement, Troubleshooting
Education
Eastern Kentucky University 1973 — 1977
Bachelor of Science (BS), Law Enforcement
Lawrenceburg High 1969 — 1973
CenturyLink January 2012 - Present
CenturyLink January 2012 - Present
Qwest Communications November 1999 - January 2012
Skills
T1, Telecommunications, DWDM, Ethernet, Provisioning, Broadband, Switches, Process Improvement, Troubleshooting
Education
Eastern Kentucky University 1973 — 1977
Bachelor of Science (BS), Law Enforcement
Lawrenceburg High 1969 — 1973
Vickii Moses's CenturyLink Experience July 2006 - December 2007
Job Indirect Account Manager3rd Party at Cox Communications
Industry Wireless
Experience
Cox Communications March 2012 - Present
Scentsy-Unforgettablescent May 2010 - 2011
Radio Shack Corporation August 2009 - March 2010
Sprint December 2007 - August 2009
CenturyLink July 2006 - December 2007
Sprint December 2003 - June 2006
Skills
Direct Sales, Wireless, Retail, Customer Retention, Customer Satisfaction
Education
Eastern Michigan University 1989 — 1993
N/A, Interpersonal Communications
Cox Communications March 2012 - Present
Scentsy-Unforgettablescent May 2010 - 2011
Radio Shack Corporation August 2009 - March 2010
Sprint December 2007 - August 2009
CenturyLink July 2006 - December 2007
Sprint December 2003 - June 2006
Skills
Direct Sales, Wireless, Retail, Customer Retention, Customer Satisfaction
Education
Eastern Michigan University 1989 — 1993
N/A, Interpersonal Communications
Bobbie Mullins's CenturyLink Experience 2006 - 2009
Job Community Marketing Executive at Welcome Wagon
Industry Professional Training & Coaching
Experience
Thirty-One Gifts 2009 - 2011
CenturyLink 2006 - 2009
Credit Consultants 2002 - 2006
Skills
Account Management, Banking, B2B, Call Centers, Cold Calling, Customer Service, Coaching, Credit Analysis, Collections, Delegation, Debt Settlement, Email Marketing, Event Management, Event Planning, Fundraising, Facebook, Goal Analysis, Inventory Management, Leadership, Marketing, Microsoft Excel, Management, Mentoring, Microsoft Office, Microsoft Word, Nonprofits, Online Advertising, Outlook, PowerPoint, Quality Assurance, New Business Development, Recruiting, Social Media, Social Media Marketing, Sales, Sales Operations, Team Leadership, Team Building, Telemarketing, Training, Time Management, Telecommunications, Windows, YouTube, Sales Management, Business Development, Project Management, Strategic Planning, Direct Sales, Negotiation
Education
Bliss College 1992 — 1994
Accounting and Business/Management
Eastland-Fairfield Career and Technical Schools 1989 — 1990
Certificate, Administrative Assistant
Gahanna Lincoln High School 1986 — 1990
Business
Thirty-One Gifts 2009 - 2011
CenturyLink 2006 - 2009
Credit Consultants 2002 - 2006
Skills
Account Management, Banking, B2B, Call Centers, Cold Calling, Customer Service, Coaching, Credit Analysis, Collections, Delegation, Debt Settlement, Email Marketing, Event Management, Event Planning, Fundraising, Facebook, Goal Analysis, Inventory Management, Leadership, Marketing, Microsoft Excel, Management, Mentoring, Microsoft Office, Microsoft Word, Nonprofits, Online Advertising, Outlook, PowerPoint, Quality Assurance, New Business Development, Recruiting, Social Media, Social Media Marketing, Sales, Sales Operations, Team Leadership, Team Building, Telemarketing, Training, Time Management, Telecommunications, Windows, YouTube, Sales Management, Business Development, Project Management, Strategic Planning, Direct Sales, Negotiation
Education
Bliss College 1992 — 1994
Accounting and Business/Management
Eastland-Fairfield Career and Technical Schools 1989 — 1990
Certificate, Administrative Assistant
Gahanna Lincoln High School 1986 — 1990
Business
Raymond Amico's CenturyLink Experience 1993 - Present
Job Network Planner at CenturyLink
Industry Telecommunications
Experience
CenturyLink 1993 - Present
CenturyLink 1977 - 1993
Skills
Telecommunications, Wireless, IP, VoIP, Troubleshooting, Microsoft Office, Integration, Management, Testing, Team Leadership
Education
University of South Florida Tampa 1974 — 1977
Bachelor of Science (BS), Civil Engineering
Edison Community College 1972 — 1974
Associate of Arts (AA), Pre-Engineering
Bishop Ford High School 1968 — 1972
Academic
CenturyLink 1993 - Present
CenturyLink 1977 - 1993
Skills
Telecommunications, Wireless, IP, VoIP, Troubleshooting, Microsoft Office, Integration, Management, Testing, Team Leadership
Education
University of South Florida Tampa 1974 — 1977
Bachelor of Science (BS), Civil Engineering
Edison Community College 1972 — 1974
Associate of Arts (AA), Pre-Engineering
Bishop Ford High School 1968 — 1972
Academic
Todd Roy's CenturyLink Experience June 2007 - Present
Job Manager National Order Help Desk I
Industry Telecommunications
Experience
Time Warner Cable June 2015 - Present
CenturyLink June 2007 - Present
Skills
Customer Satisfaction, Customer Experience, Customer Service, Contact Centers, Call Centers, Management, Customer Retention, Telecommunications, Sales, Avaya, Telephony, T1, VoIP, Avaya Technologies, Workforce Management
Education
East Tennessee State University 1990 — 1994
BS, Psychology / Poli Sci
Time Warner Cable June 2015 - Present
CenturyLink June 2007 - Present
Skills
Customer Satisfaction, Customer Experience, Customer Service, Contact Centers, Call Centers, Management, Customer Retention, Telecommunications, Sales, Avaya, Telephony, T1, VoIP, Avaya Technologies, Workforce Management
Education
East Tennessee State University 1990 — 1994
BS, Psychology / Poli Sci
Jaleel Davis's CenturyLink Experience June 2010 - December 2011
Job IT Coordinator at Riverchase Dermatology
Industry Information Technology and Services
Experience
Riverchase Dermatology August 2014 - Present
INgage Networks December 2011 - April 2012
NeoGenomics Laboratories 2012 - 2012
CenturyLink June 2010 - December 2011
Comcast July 2007 - March 2010
Skills
Troubleshooting, Training, Networking, Technical Support, Software Installation, Operating Systems, Service Delivery, Disaster Recovery, Software Documentation, Windows, Databases, Help Desk Support, SQL, Customer Satisfaction, Hardware, Program Management, Testing, Marketing, Active Directory, Salesforce.com, Windows Server, Visio, Software Development, Windows 7, Information Technology, VMware, Microsoft Exchange, SDLC, Business Analysis, Agile Methodologies, Java, HTML, VPN, Requirements Analysis, Computer Hardware, Microsoft Office, Printers, Cloud Computing, CRM, Windows XP, Team Leadership, CSS
Education
Florida Gulf Coast University 2011 — 2014
Bachelor's Degree, Computer Information Systems
Edison Community College 2007 — 2009
AA, Finance
Glenmuir High School 2001 — 2005
High School Diploma, Accounting and Business/Management
Riverchase Dermatology August 2014 - Present
INgage Networks December 2011 - April 2012
NeoGenomics Laboratories 2012 - 2012
CenturyLink June 2010 - December 2011
Comcast July 2007 - March 2010
Skills
Troubleshooting, Training, Networking, Technical Support, Software Installation, Operating Systems, Service Delivery, Disaster Recovery, Software Documentation, Windows, Databases, Help Desk Support, SQL, Customer Satisfaction, Hardware, Program Management, Testing, Marketing, Active Directory, Salesforce.com, Windows Server, Visio, Software Development, Windows 7, Information Technology, VMware, Microsoft Exchange, SDLC, Business Analysis, Agile Methodologies, Java, HTML, VPN, Requirements Analysis, Computer Hardware, Microsoft Office, Printers, Cloud Computing, CRM, Windows XP, Team Leadership, CSS
Education
Florida Gulf Coast University 2011 — 2014
Bachelor's Degree, Computer Information Systems
Edison Community College 2007 — 2009
AA, Finance
Glenmuir High School 2001 — 2005
High School Diploma, Accounting and Business/Management
Michele Witt's CenturyLink Experience January 2015 - June 2015
Job Business Analyst at TouchSuite
Industry Retail
Experience
TouchSuite June 2015 - Present
CenturyLink January 2015 - June 2015
Access Data Consulting Corporation/ Century Link Communications May 2014 - January 2015
Visium Resources, Inc. March 2013 - January 2014
Verizon October 2000 - February 2013
Skills
Business Analysis, System Requirements, Use Case, IP, Telephony, Fiber Optics, MPLS, User Acceptance Testing, Requirements Gathering, Gap Analysis, Functional..., Test Cases, Functional Requirements, Business Requirements, SDLC, Telecommunications, Program Management, Requirements Analysis, Process Improvement, Cross-functional Team..., Project Management
Education
ECPI College of Technology 1995 — 1996
Associate of Arts and Sciences (A.A.S.), Information Technology
TouchSuite June 2015 - Present
CenturyLink January 2015 - June 2015
Access Data Consulting Corporation/ Century Link Communications May 2014 - January 2015
Visium Resources, Inc. March 2013 - January 2014
Verizon October 2000 - February 2013
Skills
Business Analysis, System Requirements, Use Case, IP, Telephony, Fiber Optics, MPLS, User Acceptance Testing, Requirements Gathering, Gap Analysis, Functional..., Test Cases, Functional Requirements, Business Requirements, SDLC, Telecommunications, Program Management, Requirements Analysis, Process Improvement, Cross-functional Team..., Project Management
Education
ECPI College of Technology 1995 — 1996
Associate of Arts and Sciences (A.A.S.), Information Technology
Kenneth Nugent's CenturyLink Experience February 2014 - Present
Job ACCOUNT MANAGER at CenturyLink
Industry Telecommunications
Experience
CenturyLink February 2014 - Present
CenturyLink Technology Solutions January 1999 - Present
Skills
Telecommunications, Solution Selling, Unified Communications, Account Management, VoIP, Direct Sales, Managed Services
Education
CORPUS CHRISTI STATE UNIVERSITY 1981 — 1983
Master's degree, Marine Biology and Biological Oceanography
Eastern New Mexico University 1972 — 1976
Bachelor of Science (BS), Biology, General, PHYSICAL EDUCATION
CenturyLink February 2014 - Present
CenturyLink Technology Solutions January 1999 - Present
Skills
Telecommunications, Solution Selling, Unified Communications, Account Management, VoIP, Direct Sales, Managed Services
Education
CORPUS CHRISTI STATE UNIVERSITY 1981 — 1983
Master's degree, Marine Biology and Biological Oceanography
Eastern New Mexico University 1972 — 1976
Bachelor of Science (BS), Biology, General, PHYSICAL EDUCATION
Debbie Dillon's CenturyLink Experience 1985 - May 2014
Job Sales Manager Horseware.com Northwest Territory
Industry Sporting Goods
Experience
CenturyLink 1985 - May 2014
Dillon's Saddlery 1993 - 2000
Skills
Telecommunications, Wireless, Unified Communications, Co-location, Managed Services, T1, Direct Sales, Solution Selling, Broadband, VoIP, Telephony, MPLS, Ethernet, SIP Trunking, IP
Education
Eastern Washington University
Montana State University-Bozeman
Business Administration and Management, General
CenturyLink 1985 - May 2014
Dillon's Saddlery 1993 - 2000
Skills
Telecommunications, Wireless, Unified Communications, Co-location, Managed Services, T1, Direct Sales, Solution Selling, Broadband, VoIP, Telephony, MPLS, Ethernet, SIP Trunking, IP
Education
Eastern Washington University
Montana State University-Bozeman
Business Administration and Management, General
Colleen Hilleary's CenturyLink Experience Manager - Project ManagersCenturyLinkDecember 1982 - Present
Job Manager Project Managers at CenturyLink
Industry Telecommunications
Experience
CenturyLink Manager - Project ManagersCenturyLinkDecember 1982 - Present
Education
Eastern Washington University 1978 — 1982
BA, MIS, Marketing, Stats
CenturyLink Manager - Project ManagersCenturyLinkDecember 1982 - Present
Education
Eastern Washington University 1978 — 1982
BA, MIS, Marketing, Stats
Gary Childress's CenturyLink Experience May 2011 - Present
Job Broadband Technician at Centurylink Communications
Industry Telecommunications
Experience
CenturyLink May 2011 - Present
CenturyLink February 2008 - May 2011
Verizon June 2005 - February 2008
Verizon June 1996 - June 2005
Skills
Telephony, Telecommunications, VoIP, Broadband, T1, Software Installation, Hardware, ISDN, Ethernet, IP, Wireless
Education
ECPI College of Technology 2003 — 2004
Certification, Fiber Optic Technician
Baltimore County Community College
Ohio University
US History
CenturyLink May 2011 - Present
CenturyLink February 2008 - May 2011
Verizon June 2005 - February 2008
Verizon June 1996 - June 2005
Skills
Telephony, Telecommunications, VoIP, Broadband, T1, Software Installation, Hardware, ISDN, Ethernet, IP, Wireless
Education
ECPI College of Technology 2003 — 2004
Certification, Fiber Optic Technician
Baltimore County Community College
Ohio University
US History
Ron Culhane's CenturyLink Experience December 2012 - Present
Job Senior Engineer at CenturyLink
Industry Telecommunications
Experience
CenturyLink December 2012 - Present
Nokia Siemens Networks February 2006 - December 2012
Charter Communications January 1998 - October 2002
Skills
MS Sharepoint, SS7, IP Networking, SharePoint, Networking, Network Design, Telecommunications, TCP/IP, Troubleshooting, Switches, Routers, OSPF, DWDM, Optical Network
Education
King College 2011 — 2012
Bachelor of Science, Information Technology
East Tennessee State University
Information Technology
CenturyLink December 2012 - Present
Nokia Siemens Networks February 2006 - December 2012
Charter Communications January 1998 - October 2002
Skills
MS Sharepoint, SS7, IP Networking, SharePoint, Networking, Network Design, Telecommunications, TCP/IP, Troubleshooting, Switches, Routers, OSPF, DWDM, Optical Network
Education
King College 2011 — 2012
Bachelor of Science, Information Technology
East Tennessee State University
Information Technology
K Falconer's CenturyLink Experience 2011 - Present
Job Tech Ops.II at CenturyLink
Industry Telecommunications
Experience
CenturyLink 2011 - Present
Embarq Ltd 2008 - 2010
Sprint 2001 - 2008
Skills
Telecommunications, Circuits, Ethernet, Cross-functional Team..., Troubleshooting, Team Leadership, Call Centers, Data Center, Customer Experience, Computer Network..., Telephony
Education
Edward Waters College
Bachelor of Business Administration (B.B.A.), Organizational Management
Lake Sumter State College
CenturyLink 2011 - Present
Embarq Ltd 2008 - 2010
Sprint 2001 - 2008
Skills
Telecommunications, Circuits, Ethernet, Cross-functional Team..., Troubleshooting, Team Leadership, Call Centers, Data Center, Customer Experience, Computer Network..., Telephony
Education
Edward Waters College
Bachelor of Business Administration (B.B.A.), Organizational Management
Lake Sumter State College
Denise Batts's CenturyLink Experience June 1995 - Present
Job Sr Engineer at CenturyLink
Industry Telecommunications
Experience
Edgecombe Community College 2009 - Present
North Carolina Wesleyan College 2009 - Present
CenturyLink June 1995 - Present
CenturyLink 1995 - Present
Skills
Ethernet, Telecommunications, IP, VoIP, Wireless, SIP, Switches, Unix, TCP/IP, T1, Fiber Optics, Telephony, DSL, Routers, LAN-WAN
Education
University of Phoenix 2010 — 2015
DM/IST, Mangement of Organizational Information Systems
University of Phoenix 2005 — 2009
MIS, Management of Information Systems
North Carolina Wesleyan College 1999 — 2003
Bachelor of Science (BS), Computer Information Systems
Edgecombe Community College 1991 — 1994
Edgecombe Community College 2009 - Present
North Carolina Wesleyan College 2009 - Present
CenturyLink June 1995 - Present
CenturyLink 1995 - Present
Skills
Ethernet, Telecommunications, IP, VoIP, Wireless, SIP, Switches, Unix, TCP/IP, T1, Fiber Optics, Telephony, DSL, Routers, LAN-WAN
Education
University of Phoenix 2010 — 2015
DM/IST, Mangement of Organizational Information Systems
University of Phoenix 2005 — 2009
MIS, Management of Information Systems
North Carolina Wesleyan College 1999 — 2003
Bachelor of Science (BS), Computer Information Systems
Edgecombe Community College 1991 — 1994
Robin Vick's CenturyLink Experience 1990 - 2010
Job Telecommunications Professional
Industry Telecommunications
Experience
CenturyLink 1990 - 2010
Education
Edgecombe Community College 2010 — 2012
Associate's degree, Health Information/Medical Records Technology/Technician
South Edgecombe High School
CenturyLink 1990 - 2010
Education
Edgecombe Community College 2010 — 2012
Associate's degree, Health Information/Medical Records Technology/Technician
South Edgecombe High School
lyndia wright's CenturyLink Experience December 2011 - Present
Job Retail/customer service at CenturyLink
Industry Telecommunications
Experience
CenturyLink December 2011 - Present
Alpine Recovery Services February 2010 - February 2011
Lakeside Milam Recovery Services June 2006 - May 2009
Skills
Data Entry Operator, Front Desk Receptionist, Answer multiple phone..., Customer Service, Eligibility Coordinator..., Apartment Manager
Education
Edmonds Community College 2005 — 2009
Certificate, Chemical Dependency
CenturyLink December 2011 - Present
Alpine Recovery Services February 2010 - February 2011
Lakeside Milam Recovery Services June 2006 - May 2009
Skills
Data Entry Operator, Front Desk Receptionist, Answer multiple phone..., Customer Service, Eligibility Coordinator..., Apartment Manager
Education
Edmonds Community College 2005 — 2009
Certificate, Chemical Dependency
Vicki Flood's CenturyLink Experience Operator servicesEMBARQMay 2000 - June 2009
Job Customer Service Retention specialist at CenturyLink
Industry Telecommunications
Experience
CenturyLink Operator servicesEMBARQMay 2000 - June 2009
US Navy April 1992 - April 1996
Skills
VoIP, Call Center, Leadership, Customer Service, Customer Retention, Customer Satisfaction, Training, Ethernet, Supervisory Experience, Military, Military Experience, Operators, Customer Oriented, Computer Proficiency, Supply Chain, Supply Management, Bookkeeping, Call Centers, Cross-functional Team..., Management, Team Building, Leadership Development, Microsoft Office, Microsoft Excel, Team Leadership, Time Management, Coaching, PowerPoint, Microsoft Word, Sales Management, Problem Solving, Fundraising, Event Planning, Troubleshooting, Access, Research, PMP
Education
Edgecombe Community College
Tarboro High school
CenturyLink Operator servicesEMBARQMay 2000 - June 2009
US Navy April 1992 - April 1996
Skills
VoIP, Call Center, Leadership, Customer Service, Customer Retention, Customer Satisfaction, Training, Ethernet, Supervisory Experience, Military, Military Experience, Operators, Customer Oriented, Computer Proficiency, Supply Chain, Supply Management, Bookkeeping, Call Centers, Cross-functional Team..., Management, Team Building, Leadership Development, Microsoft Office, Microsoft Excel, Team Leadership, Time Management, Coaching, PowerPoint, Microsoft Word, Sales Management, Problem Solving, Fundraising, Event Planning, Troubleshooting, Access, Research, PMP
Education
Edgecombe Community College
Tarboro High school
Sherry Whitson's CenturyLink Experience January 2011 - Present
Job Floor Supervisor at CenturyLink
Industry Telecommunications
Experience
CenturyLink January 2011 - Present
CenturyLink December 2010 - Present
CenturyLink December 2010 - Present
CenturyLink January 2011 - January 2011
Wilson Pharmacy, Inc January 2010 - January 2011
Jones Media Inc January 2002 - January 2006
Sprint Local Telephone Company and Yellow Pages January 1998 - January 2002
Designer Footwear Outlet January 1989 - January 1998
Skills
Telecommunications
Education
East Tennessee State University
CenturyLink January 2011 - Present
CenturyLink December 2010 - Present
CenturyLink December 2010 - Present
CenturyLink January 2011 - January 2011
Wilson Pharmacy, Inc January 2010 - January 2011
Jones Media Inc January 2002 - January 2006
Sprint Local Telephone Company and Yellow Pages January 1998 - January 2002
Designer Footwear Outlet January 1989 - January 1998
Skills
Telecommunications
Education
East Tennessee State University
shawn meuse's CenturyLink Experience 2005 - 2010
Job Telecommunications Professional
Industry Telecommunications
Experience
CenturyLink 2005 - 2010
Education
Edison Community College 2011 — 2012
johson and wales 1996 — 1999
bs, Business/Commerce, General
CenturyLink 2005 - 2010
Education
Edison Community College 2011 — 2012
johson and wales 1996 — 1999
bs, Business/Commerce, General
Tricia Losee's CenturyLink Experience May 1996 - August 2013
Job Owner at Transcription Solutions
Industry
Experience
Transcription Solutions April 2013 - Present
CenturyLink May 1996 - August 2013
Skills
Time Management
Education
Eastern Oregon University
Bachelor of Business Administration (B.B.A.) -in progress
Transcription Solutions April 2013 - Present
CenturyLink May 1996 - August 2013
Skills
Time Management
Education
Eastern Oregon University
Bachelor of Business Administration (B.B.A.) -in progress
Dane Newton's CenturyLink Experience August 2013 - August 2014
Job Network Technician at Presidio
Industry Information Technology and Services
Experience
Presidio December 2014 - Present
Sprint September 2014 - November 2014
CenturyLink August 2013 - August 2014
Network Consulting Solutions (NCS) April 2009 - August 2013
Data Doctors November 2011 - April 2012
Skills
CCNA, Servers, Network Security, Computer Security, Software Installation, Troubleshooting, Linux, Network Design, Networking, Network Engineering, Windows, Cisco Routers, Unix, Operating Systems, Windows Server, BMC Remedy, RAD, Ciena Switches, Alcatel Lucent, Cisco Switches, Cisco Meraki, Meraki
Education
Brevard Community College
Presidio December 2014 - Present
Sprint September 2014 - November 2014
CenturyLink August 2013 - August 2014
Network Consulting Solutions (NCS) April 2009 - August 2013
Data Doctors November 2011 - April 2012
Skills
CCNA, Servers, Network Security, Computer Security, Software Installation, Troubleshooting, Linux, Network Design, Networking, Network Engineering, Windows, Cisco Routers, Unix, Operating Systems, Windows Server, BMC Remedy, RAD, Ciena Switches, Alcatel Lucent, Cisco Switches, Cisco Meraki, Meraki
Education
Brevard Community College
jim goetluck's CenturyLink Experience December 2011 - Present
Job Telecom Tech at CenturyLink
Industry Telecommunications
Experience
CenturyLink December 2011 - Present
AT&T April 2008 - August 2011
Skills
Cisco Technologies, VoIP, Wireless, IP, Troubleshooting, Telecommunications, Networking, Telephony, Ethernet, IPTV, fiber splicing, coax
Education
Edison Community College 1985 — 1995
Associate of Science (AS), Criminal Justice/Safety Studies
CenturyLink December 2011 - Present
AT&T April 2008 - August 2011
Skills
Cisco Technologies, VoIP, Wireless, IP, Troubleshooting, Telecommunications, Networking, Telephony, Ethernet, IPTV, fiber splicing, coax
Education
Edison Community College 1985 — 1995
Associate of Science (AS), Criminal Justice/Safety Studies
Brent Miracle's CenturyLink Experience November 2014 - Present
Job Customer Service Representative at CenturyLink
Industry Supermarkets
Experience
CenturyLink November 2014 - Present
Festiva Hospitality Group April 2014 - Present
Frontier Health June 2014 - October 2014
Road Runner Markets May 2013 - May 2014
Dawn of Hope, Inc June 2012 - May 2013
Skills
Microsoft Word, Facebook, Social Networking, Social Media, Outlook, Marketing, Time Management, Cashiering, Customer Service, Event Planning, Data Entry
Education
East Tennessee State University 2010 — 2012
Bachelor of Science (BS), Human Services, General
Walters State Community College 2007 — 2010
Associate of Science (A.S.), Social Work
CenturyLink November 2014 - Present
Festiva Hospitality Group April 2014 - Present
Frontier Health June 2014 - October 2014
Road Runner Markets May 2013 - May 2014
Dawn of Hope, Inc June 2012 - May 2013
Skills
Microsoft Word, Facebook, Social Networking, Social Media, Outlook, Marketing, Time Management, Cashiering, Customer Service, Event Planning, Data Entry
Education
East Tennessee State University 2010 — 2012
Bachelor of Science (BS), Human Services, General
Walters State Community College 2007 — 2010
Associate of Science (A.S.), Social Work
John Zentz's CenturyLink Experience June 2007 - Present
Job Engineer (Retired) at Centurylink
Industry Utilities
Experience
Centurylink June 2007 - Present
Education
Eastern Washington University
Centurylink June 2007 - Present
Education
Eastern Washington University
Shawny Coldiron's CenturyLink Experience July 2004 - Present
Job Customer Service at CenturyLink
Industry Telecommunications
Experience
CenturyLink July 2004 - Present
Skills
Literacy, Customer Satisfaction, Call Centers, Customer Oriented, Teaching Adults, Teaching, Customer Service, Customer Support, Customer Engagement, Coaching, Customer Retention
Education
Eastern Washington University 1989 — 1994
Post BA, Education
CenturyLink July 2004 - Present
Skills
Literacy, Customer Satisfaction, Call Centers, Customer Oriented, Teaching Adults, Teaching, Customer Service, Customer Support, Customer Engagement, Coaching, Customer Retention
Education
Eastern Washington University 1989 — 1994
Post BA, Education
Bryan Conklin's CenturyLink Experience April 2013 - Present
Job Center Support Analyst at CenturyLink
Industry Telecommunications
Experience
CenturyLink April 2013 - Present
CenturyLink March 2003 - April 2013
O'Brians Restaurant February 1999 - March 2003
Skills
Sales, Microsoft Excel, Analytical Skills, Goal Oriented, Telecommunications, Call Centers, Team Leadership
Education
Tarboro High School 1995 — 2000
Edgecombe Community College
Business Administration
CenturyLink April 2013 - Present
CenturyLink March 2003 - April 2013
O'Brians Restaurant February 1999 - March 2003
Skills
Sales, Microsoft Excel, Analytical Skills, Goal Oriented, Telecommunications, Call Centers, Team Leadership
Education
Tarboro High School 1995 — 2000
Edgecombe Community College
Business Administration
Roni Davis's CenturyLink Experience January 2012 - Present
Job Technician II at CenturyLink Business
Industry Telecommunications
Experience
CenturyLink Business January 2012 - Present
CenturyLink January 2012 - Present
Qwest November 1998 - January 2012
Education
Eastern Kentucky University 1973 — 1978
Police Administration
Lawrenceburg High School 1969 — 1973
HS Diploma
CenturyLink Business January 2012 - Present
CenturyLink January 2012 - Present
Qwest November 1998 - January 2012
Education
Eastern Kentucky University 1973 — 1978
Police Administration
Lawrenceburg High School 1969 — 1973
HS Diploma
Diana Justice's CenturyLink Experience June 1968 - January 2001
Job Development Assistant at Gonzaga University
Industry Higher Education
Experience
Gonzaga University November 2004 - Present
T and C Sewing February 2001 - September 2004
CenturyLink June 1968 - January 2001
Education
Eastern Washington University 1969 — 1972
Bachelor of Education (B.Ed.), math and child development, K-8
Gonzaga University November 2004 - Present
T and C Sewing February 2001 - September 2004
CenturyLink June 1968 - January 2001
Education
Eastern Washington University 1969 — 1972
Bachelor of Education (B.Ed.), math and child development, K-8
Greg Raiha's CenturyLink Experience June 2001 - Present
Job Telecommunications Technician at CenturyLink
Industry Telecommunications
Experience
CenturyLink June 2001 - Present
US Navy June 1991 - June 1996
Education
ECPI University 1996 — 1998
A.A.S. Computer Electronics Technology, Computer Technology, 3.91
CenturyLink June 2001 - Present
US Navy June 1991 - June 1996
Education
ECPI University 1996 — 1998
A.A.S. Computer Electronics Technology, Computer Technology, 3.91
Jessica Dye's CenturyLink Experience July 2012 - June 2013
Job
Industry Medical Practice
Experience
CenturyLink July 2012 - June 2013
Skills
Phlebotomy
Education
East Tennessee State University 2004 — 2006
Phlebotomy Technician/Phlebotomist
CenturyLink July 2012 - June 2013
Skills
Phlebotomy
Education
East Tennessee State University 2004 — 2006
Phlebotomy Technician/Phlebotomist
Audra Walker's CenturyLink Experience January 2013 - August 2013
Job Configurations and Operations Specialist at Wooden Stone Consulting
Industry Computer Software
Experience
Wooden Stone Consulting October 2013 - Present
CenturyLink January 2013 - August 2013
Numan's Sports Bar and Grille August 2012 - December 2012
Colonial Heights Package Store July 2012 - November 2012
Ciao Bella December 2011 - April 2012
Education
East Tennessee State University
Wooden Stone Consulting October 2013 - Present
CenturyLink January 2013 - August 2013
Numan's Sports Bar and Grille August 2012 - December 2012
Colonial Heights Package Store July 2012 - November 2012
Ciao Bella December 2011 - April 2012
Education
East Tennessee State University
Bruce A. Ellsworth's CenturyLink Experience 2000 - 2015
Job Topperforming service and sales professional with a strong desire to succeed and help others do the same.
Industry Telecommunications
Experience
CenturyLink 2000 - 2015
Big Brothers Big Sisters Bingo 1986 - 2000
Skills
Management, Training, Advertising, Sales, Event Planning, Call Centers, Customer Relations, Budgets, Coaching, Marketing, Sales Management, Customer Satisfaction, Team Management, Copywriting, Team Leadership, CRM, Leadership
Education
American School of Broadcast
Radio Broadcasting Degree, Radio and Television studies, Honors Graduate
Eastern Washington University 1988 — 1989
Music
CenturyLink 2000 - 2015
Big Brothers Big Sisters Bingo 1986 - 2000
Skills
Management, Training, Advertising, Sales, Event Planning, Call Centers, Customer Relations, Budgets, Coaching, Marketing, Sales Management, Customer Satisfaction, Team Management, Copywriting, Team Leadership, CRM, Leadership
Education
American School of Broadcast
Radio Broadcasting Degree, Radio and Television studies, Honors Graduate
Eastern Washington University 1988 — 1989
Music
Tom Hemberger's CenturyLink Experience 2011 - 2015
Job Managing Parnter at Truth Communications
Industry Telecommunications
Experience
Truth Communications October 2010 - Present
CenturyLink 2011 - 2015
Education
Eastern Illinois University 1999 — 2004
Bachelor's degree, Business/Corporate Communications
Truth Communications October 2010 - Present
CenturyLink 2011 - 2015
Education
Eastern Illinois University 1999 — 2004
Bachelor's degree, Business/Corporate Communications
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
Verizon Business
Nokia
Rogers Communications