CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
CenturyLink February 2015 - Present
University of Denver 2006 - 2015
The Limbaugh Law Firm 2011 - 2012
AMS 2000 - 2003
University of Denver 2001 - 2001
Skills
CX, Product Management, Product Marketing, Compliance, Customer Experience, Public Policy, Policy Analysis, Program Management, Business Analysis, Proposal Writing, Management, Non-profits, Fundraising, Teaching, Community Outreach, Grant Writing, Nonprofits, Employee Relations, Writing, Legal Research, Legal Writing, Business Strategy, Business Development, International Relations, International Public..., University Teaching, Teaching Adults, Instructional Design, Regulatory Affairs, Legislative Affairs, Public Speaking, Management Consulting, Mediation, Alternative Dispute..., Blogging, Web Content, Leadership, Contract Negotiation, Policy, Human Resources
Education
McGill University
B.A., Political Science (International & Comparative) & Middle East Studies (Interdisciplinary)
University of Denver - Sturm College of Law
J.D., law
CenturyLink 2012 - Present
Metaflows, Inc 2012 - 2012
Juniper Networks 2009 - 2011
Force10 Networks 2005 - 2009
National LambdaRail 2004 - 2004
Qwest Communications 1998 - 2003
Exemplar Systems 1997 - 1998
Kenan Systems (acquired by Lucent Technologies) 1994 - 1997
HathawayCorp 1993 - 1994
Mammoth Micro Productions 1991 - 1993
Skills
Virtualization, High Performance..., Networking, Business Development, Information Technology, Sales, Cloud Computing, Data Center, Network Security, Network Architecture, Security, Ethernet, Software Defined..., Creativity, Thinking Outside The Box, Telecommunications, Leadership, Wireless, SaaS, IP, MPLS, Enterprise Software, Managed Services, Go-to-market Strategy, Unified Communications, Business Alliances, IP Telephony, IP-PBX, VoIP, Software Development, TCP/IP, Hardware, Cross-functional Team...
Education
Stanford University 2010 — 2011
Management Science & Engineering
Massachusetts Institute of Technology 1979 — 1986
BS, Computer Science & Engineering
CenturyLink June 1978 - April 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Microsoft Project, Project Management, Progam Management, Quality Process..., Operations Management, Telecommunications..., Software Project..., Training Delivery, Performance Management, Program Management, Analysis, Training, Management, Telecommunications, Team Leadership, Computer Network..., MS Project, Process Improvement, DSL, Call Centers, Cross-functional Team..., Leadership, Strategic Planning, Team Building, Vendor Management
Education
Regis University 2013 — 2015
Bachelor of Science (B.S.), Technology Management, Senior
Leadership Training - Qwest Communications 2005 — 2010
Metropolitan State College of Denver
Transfer to Regis University, Business Administration, Management and Operations
Dish Network October 2014 - Present
CenturyLink December 2013 - October 2014
Juniper Networks January 2013 - December 2013
SociablePlanet 2010 - 2013
Video Professor 2008 - 2010
Quotecatcher 2006 - 2007
LoanBright 2004 - 2005
Amerifunding 2001 - 2004
JPMorgan Chase 1998 - 2001
Skills
Online Marketing, Product Development, Marketing Strategy, Account Management, Wordpress, Pivot Tables, New Business Development, Sales Management, Online Advertising, CRM, Juniper, Salesforce.com, Strategic Partnerships, Social Media Marketing, WordPress, Sales Process, Lead Generation, Start-ups, Sales, Marketing, E-commerce, Management, Direct Marketing, Business Development, SaaS, Contract Negotiation, Leadership, Product Management, Strategy, Product Marketing, Sales Operations, Solution Selling, SEO, Selling, Marketing Management, Competitive Analysis, Multi-channel Marketing, Direct Sales, Email Marketing, Mobile Devices, Analytics, Customer Acquisition, Go-to-market Strategy, Customer Retention, Channel Partners, SEM, Enterprise Software, B2B Marketing, Cross-functional Team..., B2B
Education
Metropolitan State University of Denver
B.A., Economics
CenturyLink 2013 - Present
Tangeman's Treasures 2010 - Present
Aflac August 2012 - October 2013
Millard drywall services August 2007 - May 2010
Muscular Dystrophy Association February 2005 - April 2007
Rhode Island Hospital February 1992 - December 2004
Hologic Medical Data Management (MDM) 1996 - 1998
Skills
Committed to Customer..., Computer Proficiency, Inventory Management, Inventory Control, Regulatory Affairs, Regulatory Documentation, GCPs, Committee Liaison, Medical Terminology, Appointment Scheduling, Master Schedule, Purchasing Processes, Records Management, Long-term Customer..., Vendor Relationships, New Hire Orientations, New Hire Training, Supervisory Experience, Microsoft Office, Clinical Research, Pharmaceutical Research, NIH, IRB, Informed Consent, Customer Service, Grant Administration, Distribution Center..., Patient Recruitment, Client Liaison, Non-profits, iPod, iPad, Android, Microsoft Exchange, Online Auctions, Fundraising, Coaching, Event Planning, Healthcare, Community Outreach, Customer Experience, FDA, Hospitals, Clinical Trials, Customer Retention, Interviews, Nonprofits, Invoicing, Purchasing, Outlook
Education
Metropolitan Community College 2015 — 2018
Real Estate Broker
Sawyer School 1992 — 1993
Certified Medical Assistant, Medical Assisting and Business Administration
Wm. M. Davies Vocational Technical High School 1983 — 1986
Diploma, High School/Secondary Diplomas and Certificates
CenturyLink September 2013 - Present
CenturyLink February 1999 - Present
CenturyLink February 1999 - September 2013
US Navy 1978 - 1998
Skills
Troubleshooting, Network Design, Routers, Electronics Repair, Computer Hardware, Conflict Resolution, MS Office Suite, Risk Management, Telecommunications, Team Management, US Navy, Satellite Communications, Quality Assurance, Data Management, Security Clearance, Military, Strategic Thinking, Networking, Leadership, Succession Planning, Employee Training, Electrical..., Remote Troubleshooting, DoD Top Secret Clearance, DoD, Air Force, Radio Communication, Computer Security, Security, T1, Management, Wireless Networking, Network Security, Access, Visio, Data Center, Technical Support, WAN, DSL, Managed Services, Network Architecture, Information Technology, Integration, Fiber Optics, Telephony, Software Documentation, IP, Team Building, Program Management
Education
University of Phoenix 2004 — 2007
BSBM, Business Administration and Management, General, 3.77
Metropolitan Community College 1998 — 1998
Computer/Information Technology Administration and Management
West Orange High Scool 1977 — 1978
Winter Garden FL, 3.0
Comcast Cable June 2015 - Present
Comcast Cable (Contractor) November 2014 - May 2015
CenturyLink April 2011 - November 2014
Qwest Communications May 2010 - April 2011
Qwest Communications May 2008 - April 2010
Qwest Communications April 2004 - May 2008
Qwest Communications June 2002 - March 2004
United States Navy May 1999 - December 2001
United States Navy June 1994 - April 1999
Skills
Systems Engineering, CMMI, Team Building, Process Engineering, Problem Solving, SDLC, Process Development, Requirements Management, Program Management, Process Improvement, Project Management, Telecommunications, Process Simulation, Training, Agile Methodologies, Quality Assurance, Integration, Business Analysis, Requirements Analysis, Software Development, Vendor Management, Software Project..., Cross-functional Team..., PMO, Software Documentation, Strategy, Change Management, Project Portfolio..., Management, Analysis, Leadership, ERP
Education
Massachusetts Institute of Technology 2000 — 2002
MS, Systems Design and Management
University of Colorado Boulder 1990 — 1994
BS, Mechanical Engineering
CenturyLink August 2014 - Present
CenturyLink July 2012 - August 2014
CenturyLink October 2008 - July 2012
Qwest Communications June 2004 - September 2008
Qwest Communications April 2002 - June 2004
Qwest Communications June 2000 - March 2002
University of Nebraska-Lincoln December 1997 - March 2000
Crompton Greaves July 1995 - November 1997
Skills
Telecommunications, VoIP, Cloud Computing, Vendor Management, Unix, Integration, Agile Methodologies, Software Development, TCP/IP, SDLC, Mobile Devices, Product Management, Enterprise Architecture, Solaris, Wireless, SOA, Software Project..., Perl, Weblogic, IVR, .NET, Java Enterprise Edition, Networking, Solution Architecture, CRM, Cross-functional..., Supervisory Skills, Management, People-oriented, Supervising, People Development
Education
University of Nebraska-Lincoln 1998 — 2000
Masters, Manufacturing Systems Engineering
Maulana Azad National Institute of Technology 1990 — 1994
Bachelor, Elcectrical and Telecommunication Engineering
CenturyLink March 2001 - Present
CenturyLink March 2001 - Present
Qwest March 2001 - February 2008
Target Finanancial Services 1996 - 2001
MLT Vacations 1993 - 2000
Skills
Service Delivery, Telecommunications, Managed Services, VoIP, Telephony, Unified Communications, IP, Wireless, MPLS, Ethernet, Troubleshooting, Cisco Technologies, Vendor Management, Network Design, Switches, WAN, Data Center, •13 years of...
Education
Metropolitan State University 1991 — 1993
Business Administration and Management, General
MCTC 1989 — 1991
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Cuttington University 1980 — 1982
Associate of Arts and Sciences (AAS), Agriculture, General
CenturyLink February 1999 - Present
CenturyLink January 1999 - Present
Public Safety 1973 - 1998
Skills
T1, Telephony, DSL, Telecommunications, Ethernet, Public Safety, LAN-WAN, MPLS, Optical Fiber, Wireless, Frame Relay, VoIP, Computer Network..., Public Relations, Program Management, Project Management, Wireless Networking, Public Speaking, DWDM, Public Safety Technology, Wireline, Visio, Public Safety PSAP, WAN, Metro Ethernet,..., Management, IP, Training, Unified Communications, Managed Services, Solution Selling, Network Design, Strategic Planning, Call Centers, Leadership, Product Management, Integration, Employee Training, Product Development, Network Security, Homeland Security, Homeland Defense, Security, Cloud Computing, Direct Sales, SIP, Law Enforcement, Team Leadership, Vendor Management, Government, SaaS
Education
FBI National Academy
Massachusetts Institute of Technology
Information Technology Project Management
CenturyLink December 2014 - Present
CenturyLink February 2013 - Present
Centers for Spiritual Living June 2012 - February 2013
TripTelevision July 2011 - July 2012
essentia WEB WORKS January 2007 - August 2011
The Kentwood Company September 2004 - January 2007
Apple Retail November 2002 - April 2004
Self Employed 2002 - 2003
Skills
Content Strategy, Video, Syndication, Digital Marketing, Marketing Strategy, Sales Operations, Professional Networking, Marketing Communications, Business Networking, Market Planning, SEO, Sales, Email Marketing, Strategic Partnerships, Online Advertising, Lead Generation, Online Marketing, Strategy, Marketing, Graphic Design, Advertising, Copywriting, B2B, Facebook, Creative Direction, SaaS, Social Media Marketing, Web Development, Leadership, Product Development, E-commerce, Brand Development, Entrepreneurship, Competitive Analysis, Google Analytics, Strategic Communications, Web Marketing, SEM, Social Networking, Marketing Research, Trade Shows, Direct Marketing, Digital Strategy, Syndications, Web Design
Education
Metropolitan State College of Denver 1996 — 2002
BFA, Fine Art (digital imaging), Art History, and History in general
Air Methods December 2014 - March 2015
CenturyLink April 2011 - December 2014
QWEST COMMUNICATIONS CORP January 2007 - April 2011
Church & Dwight, Co., Inc. August 2006 - December 2006
Orange Glo International April 2000 - August 2006
Skills
Supply Chain Management, Supply Chain, Inventory Management, Logistics, Purchasing, Procurement, Inventory Control, Shipping, Strategic Sourcing, Process Improvement, Customer Service, Supply Management, SAP, ERP, Cross-functional Team..., Transportation, Distribution Center..., Receiving, deskpro
Education
Metropolitan State University of Denver 1996 — 2006
TEKsystems July 2015 - Present
First Data Corporation April 2015 - July 2015
Data Support Systems, Inc. October 2014 - April 2015
CenturyLink February 2013 - October 2014
Sprint Nextel May 2011 - February 2013
Skills
Inventory Management, Hardware, Customer Satisfaction, Team Leadership, Microsoft Office, Leadership, Strategic Planning, Data Analysis, Public Speaking, Troubleshooting
Education
University of Nebraska at Omaha 2010 — 2012
Bachelor of Business Administration (B.B.A.)
Metropolitan Community College 2009 — 2010
Parata Systems June 2012 - January 2015
Parata Systems June 2012 - December 2014
CenturyLink April 2005 - April 2012
ScriptPro August 2001 - March 2005
Education
Metropolitan State University of Denver 1995 — 1997
Tidemark February 2015 - Present
Tidemark May 2014 - February 2015
Accenture December 2011 - May 2014
CenturyLink May 2010 - December 2011
Panorama Consulting Solutions October 2007 - February 2010
Management Consulting September 2004 - September 2007
BNY Mellon January 2003 - August 2004
BNY Mellon January 2001 - December 2003
Trust Company of the West November 2000 - January 2001
Skills
EPM, Cloud Computing, SaaS, Business Strategy, Strategy, Accounting, Finance, ERP, Project Management, Software Project..., Software Development, Application Architecture, Global Application..., Financial Analysis, Business Intelligence, Strategic Financial..., Analysis, Business Process..., Investments, Business Analysis, Consulting, SQL, PostgreSQL, SAP Implementation, Project Implementation, Application Lifecycle..., Database Design, Data Modeling, Configuration Management, Software Configuration..., Budgeting, Forecasting, Strategic Planning
Education
University of Denver 2004 — 2007
International MBA/Master of Science
McNeese State University 1997 — 1999
BS
Tulane University 1996 — 1997
Bachelor's degree
CenturyLink May 2008 - Present
EOP Office of National Drug Control Policy 2004 - 2008
Skills
Project Management, Strategic Planning, Proposal Writing, Public Relations, Marketing Communications, Marketing
Education
The George Washington University 2002 — 2004
Bachelor's degree, International Business
Marymount University 2000 — 2002
CenturyLink June 2015 - Present
Verizon June 2012 - June 2015
Verizon Business 2009 - 2011
ATT April 2006 - December 2008
BellSouth Business January 2003 - April 2006
Nortel Networks December 1998 - December 2002
BellSouth Telecommunications May 1995 - December 1998
Skills
Managed Services, Product Marketing, Data Center, Cloud Computing, Solution Selling, VoIP, Enterprise Software, Business Development, CRM, QoS, Sales Operations, Co-location, Unified Communications, Telecommunications, Strategy, Network Security, Networking, Project Management, Product Management, MPLS, Professional Services, Wireless, Account Management
Education
ESI International, Arlington, VA.
Project Management
Mercer University
Bachelor of Music, Music Education, Piano Performance
Various Universities
Ongoing Business and Technical Courses
CenturyLink Change Management & Fiber Maintenance Center Supervisor Change Management & Fiber Maintenance Center SupervisorCenturyLinkFebruary 2014 - Present
CenturyLink May 2012 - February 2014
Qwest June 2005 - May 2012
Ballys Total Fitness 2006 - 2008
Ballys Total Fitness 2006 - 2008
Qwest April 2004 - June 2005
Qwest October 2001 - April 2004
Skills
Telecommunications, Customer Service, Supervisory Skills, Management, Training, NOC, Troubleshooting, Document Drafting, Quality Assurance, Root Cause Analysis, People Skills
Education
Metropolitan State College of Denver
CenturyLink March 2015 - Present
MPS October 2014 - January 2015
Skills
Microsoft Office, Information Technology, Customer Service, Marketing, Technical Recruiting, Human Resources, Vendor Management, Team Building, System Administration, SharePoint, Windows Server, Computer Hardware, Cisco Technologies, Networking, Security, Data Center, TCP/IP
Education
Metropolitan State University 2015 — 2018
Bachelor's degree, Computer Science, 4:0
Hennepin Technical College 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Network Administration/Analyst, 4.0 Grade Point Average
CenturyLink March 2014 - Present
Dish Network March 2012 - November 2013
Skills
Sales, Telecommunications, Direct Sales, Solution Selling, Account Management, IT Management, Customer Relations, Managed Services, Cold Calling, New Business Development, Sales Management, Sales Operations, Leadership, CRM
Education
Metropolitan State University of Denver
CenturyLink January 2015 - Present
Peer1 Managed Hosting November 2011 - December 2014
Peer1 Managed Hosting July 2010 - November 2011
Peer1 Managed Hosting December 2008 - July 2010
US Franchise Systems, Inc January 1999 - January 2008
Cyntergy Corporation, Inc January 1997 - January 1999
Cyntergy Corporation, Inc January 1994 - January 1997
Skills
DNS, Servers, Troubleshooting, Data Center, Windows Server, Firewalls, VPN, Virtualization, Technical Support, Networking, Security, Network Administration, Microsoft Exchange, Operating Systems, VMware, Product Management, Cloud Computing, Hardware
Education
Mercer University 1982 — 1987
B.A., Communications Concentration
Westover High School
CenturyLink December 2014 - Present
Wireless Advocates September 2013 - February 2015
Bouboulina Inc June 2011 - December 2012
Skills
Financial Analysis, Corporate Finance, Financial Modeling, Microsoft Excel, Microsoft Office, Finance, PowerPoint, Teamwork, Microsoft Word, Valuation, Accounting, Portfolio Management, Bloomberg, Economics, Customer Service, Investments, Risk Management, Management, Budgets
Education
Metropolitan State University of Denver
Bachelor of Science, Accounting and Finance
CenturyLink March 2012 - Present
Iridium October 2011 - March 2012
Verizon Business April 2009 - August 2011
Verizon January 2003 - March 2009
Verizon August 2001 - December 2002
Verizon July 2000 - July 2001
Bell Atlantic Data Solutions Group (now Verizon Business) October 1999 - July 2000
Bell Atlantic Data Solutions Group (now Verizon Business) November 1998 - September 1999
WANG GOVERNMENT SERVICES (formerly I-NET, INC) July 1994 - October 1998
GOVERNMENT TECHNOLOGY SERVICES, INC May 1992 - July 1994
Skills
Product Marketing, Telecommunications, Go-to-market Strategy, Product Management, Cross-functional Team..., Product Development, Cloud Computing, IP, Program Management, Solution Selling, Channel, Marketing Strategy, Strategic Partnerships, Managed Services, Sales Operations, Strategy, Enterprise Software, VoIP, Budgets, Vendor Management, Management, Marketing, Leadership, Sales, Channel Partners, Ethernet, Networking, Segmentation, Forecasting, Wireless, Unified Communications, Security, Customer Retention, Competitive Analysis, Market Planning, SaaS, Multi-channel Marketing
Education
Mary Baldwin College 1987 — 1991
BA, Management, Spanish
Benjamin Banneker High School
CenturyLink January 2013 - Present
CenturyLink February 2012 - January 2013
CenturyLink July 2011 - January 2012
CenturyLink February 2011 - July 2011
CenturyLink September 2010 - January 2011
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Team Leadership, Troubleshooting, Retail, Telecommunications, PowerPoint, Public Speaking, Technical Presentations, Process Improvement, Business Process...
Education
Messiah College 2001 — 2007
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities, 3.0
Orange County Community College
Psychology
CenturyLink June 2015 - Present
University of Colorado Anschutz Medical Campus September 2013 - June 2015
U.S. Army November 2001 - March 2005
Skills
Public Speaking, Research, Writing, Editing, Social Media, Microsoft Office, PowerPoint, Technical Writing, Event Planning, Teaching, Public Relations, Microsoft Word, Social Networking
Education
Metropolitan State University 2009 — 2013
Bachelors Degree
US Army Communications School Ft. Gordon, GA 2001 — 2002
Certificate of Completion
NTT America March 2015 - Present
CenturyLink July 2013 - December 2014
NeuStar, Inc. August 2010 - June 2013
NeuStar, Inc. August 2008 - August 2010
Cisco August 2007 - June 2008
Family Magazine February 2003 - February 2008
Nachman Networks June 2004 - March 2006
Cable&Wireless Worldwide June 1997 - December 2001
Education
Marymount University 1998 — 2002
Master's degree
Roanoke College 1993 — 1997
BA
Herndon High School 1989 — 1993
CenturyLink August 2003 - Present
CenturyLink April 2010 - December 2011
Education
Metropolitan State University 2012 — 2014
Bachelor of Arts (B.A.), History
Winona State University 1998 — 2002
Social Science Teaching
CenturyLink November 2014 - Present
Self-Employed 2004 - Present
CenturyLink Technology Solutions November 2012 - November 2014
Best Buy August 2010 - November 2012
Best Buy September 2008 - August 2010
Skills
Business Analysis, Change Management, Coaching, Compliance, Computer Diagnostics, Computer Hardware, Computer Repair, Computer Software, Customer Service, Customer Relations, Digital Technology, Employee Relations, Inventory Management, Mentoring, Merchandising, MS Office Suite, Performance Metrics, Presenting, Problem Solving, Project Management, Negotiating, Networking, Technical Support, System Troubleshooting, Training, Sales, Solutions Design, System Configuration, Website Design, Microsoft Office, Windows 7
Education
Maryville University of Saint Louis 2008 — 2012
MBA, Business
Maryville University of Saint Louis 2004 — 2008
Bachelors of Science, Marketing
Maryville University of Saint Louis 2004 — 2008
Bachelor of Science (B.S.), Information Systems
AIG August 2015 - Present
AIG November 2014 - Present
AIG March 2012 - November 2014
CenturyLink March 2011 - March 2012
CenturyLink July 2009 - March 2011
CenturyLink September 2008 - June 2009
AIG Global Info Security September 2007 - September 2008
AIG Technologies November 2005 - September 2007
AIG Technologies August 2004 - November 2005
Microsoft May 2004 - September 2004
Skills
Business Continuity, Disaster Recovery, IT Project & Program..., IT Risk Management, IT Security Best..., Acquisition Integration, Team Building, Solution Design, Process Improvement, Vendor Management, System Architecture, VMware ESX, Windows Server, Citrix, SharePoint, Wireless Security, IT Compliance, Solution Architecture, Servers, Data Center, Information Security, VMware, Virtualization, Active Directory, ITIL, Information Technology, Program Management, Security, Software Documentation, IT Operations, VPN, Firewalls, Computer Security, DNS, Unix, Troubleshooting, Networking, Infrastructure, TCP/IP, DHCP, Operating Systems, System Deployment, Routers, SAN, Technical Support, Integration, IT Management, High Availability
Education
Massachusetts Institute of Technology
Certificate, Crisis Management and Business Continuity
SANS Institute
University of Louisiana at Monroe
Bachelors of Business Administration, Computer Information Systems
CenturyLink June 2000 - Present
self employed January 1999 - June 2000
NCAIED September 1997 - January 1999
Education
Western International University 1997 — 1999
Mesa Community College 1995 — 1997
Associate's degree, General Studies
CenturyLink August 2011 - Present
Mount Sinai School of Medicine August 2004 - September 2008
Jasne, Florio & Florio, LLP September 2003 - May 2005
Tiffany & Co February 2002 - March 2003
Bradley’s Dept. Store September 1999 - January 2002
Skills
Telecommunications, Call Centers, Security, Loss Prevention, Attorney Assistant, Sales
Education
McCann School of Business and Technology
Associate's degree, Security and Investigations
Nash Rocky Mount Schools 2014 - Present
CenturyLink July 2013 - December 2013
ECPS August 2001 - June 2013
Skills
Bilingual, Teaching, Technology, Photography, Digital Photography, Mentoring, Social Skills, Charities, Public Speaking, Psychology, Smartboard, Community Outreach, Nonprofits, Event Planning, Leadership Development, Coaching, Guided Reading, Reading Intervention, IEP, Data Driven Instruction, Teaching Reading, Professional Learning..., Teacher Training, Educational Assessment, Technology Integration, Staff Development, Elementary Education, Differentiated..., Behavior Management, Lesson Planning, Classroom Management, Tutoring, Classroom, Instructional Technology, PBIS, Balanced Literacy, Integrating Technology..., Teacher Mentoring, English Language..., Educational Leadership, Educational Technology, Higher Education, Program Development
Education
Meredith College 1996 — 2001
Bachelor of Arts (B.A.), Social Work
Meredith College 1996 — 2001
Minor, Psychology
CenturyLink July 2014 - Present
C November 2013 - July 2014
Blue River International May 2013 - November 2013
General Dynamics Information Technology July 2011 - May 2013
Super Net Everywhere LLC February 2003 - July 2011
Digital Streams Studios and Technologies January 2002 - June 2005
Stealth Networx LLC February 2002 - February 2003
DCT, LLC March 1998 - February 2002
TCI Corporate June 1991 - March 1998
Internet Communications January 1990 - January 1991
Skills
Telecommunications, Data Center, Cisco Technologies, Networking, Security, Network Design, Management, IP, Managed Services, Active Directory, Network Security, Strategy, Technical Support, Team Leadership, Call Centers, Project Management, Telephony, Fiber Optic Networks, Cloud Computing
Education
TechSkills 2010 — 2011
Certification, Netwk+, Security+, MCTS, CCNA, CCNP
Electronic Technical Institue 1980 — 1981
Associate, Electronics Engineering
Metropolitan State University of Denver 1977 — 1980
Computer Science
PNP Training
PNP Training
CenturyLink November 2007 - Present
Vengroff, Williams & Associates 2002 - 2007
Skills
BGP, OSPF, Routing Protocols, Cisco Routing &..., ISIS, MPLS, Network Design, CCIE, Routers, CCNP, Network Architecture, Ethernet, Switches, IP, Cisco Technologies, Firewalls, Disaster Recovery, MPLS VPN, Network Engineering, Routing, Troubleshooting, Network Administration
Education
Massachusetts Institute of Technology 1975 — 1976
Master of Science, Engineering
The University of New Mexico 1973 — 1974
Graduate Student, Engineering
CenturyLink April 2014 - Present
Luxe Design NYC October 2011 - Present
Freelance Desktop Publisher and Graphic Specialist December 2010 - Present
Company Confidential April 2012 - 2013
ABC Imaging April 2011 - October 2011
Management Systems International March 2009 - May 2010
Aerotek Professional Services July 2008 - October 2008
Intersolutions Inc. Property Management Staffing April 2006 - January 2008
Long and Foster Real Estate Inc February 2005 - July 2007
Capstone Communications and The Washington Post January 2007 - May 2007
Skills
Photoshop, InDesign, Dreamweaver, PowerPoint, Word, Excel, Public Relations, Microsoft Office, Adobe Acrobat, Outlook, Web Design, Photography, Logo Design, Typography, Marketing Communications, Desktop Publishing, Copywriting, proposal layout, Print Production, Formatting, Property Management, Graphics, Illustrator, Email Marketing
Education
Howard University, John H. Johnson School of Communications 2004 — 2007
B.A, Journalism with a concentration in Advertising
Mesa Community College 1999 — 2003
A.A, General Studies and Real Estate
Neenah High
CenturyLink August 2008 - October 2014
Dish Network 2006 - 2008
Burt Chevrolet 2005 - 2006
Skills
SIP Trunking, Unified Communications, Broadband, Telecommunications, Call Center, Consultative Selling, Solution Selling, Contract Negotiations, Wireless, Channel, Sales Process, Salesforce.com, Cold Calling, Channel Management, Customer Experience, Strategic Partnerships, Sales Management, Customer Satisfaction, Sales Presentations, Account Management, B2B, Cloud Computing, Telephony, Managed Services, Selling, Contract Negotiation, Competitive Analysis, Customer Relations, Sales Support, Sales Operations
Education
Metropolitan State University of Denver 2008 — 2013
Bachelor's Degree, Electrical, Electronics and Communications Engineering
State of Colorado, Department of Human Services April 2014 - Present
CenturyLink April 2013 - January 2014
Rivet Software January 2012 - April 2012
DN Motorcars Inc. December 2009 - May 2011
Starbucks September 2008 - September 2010
Dish Network August 2009 - December 2009
Skills
Extensive experience in..., Experienced in the..., Advertising development..., Independent researching..., Extensive experience in..., Highly familiar with..., Excellent communicator..., Proficient with..., Strong interpersonal..., XBRL, Customer Service, Phone Etiquette, Self-marketing, Email Etiquette, Corporate Etiquette, Dining Etiquette, Civility, Phone Manner, Phone Lines, Message Taking, Public Speaking, Communication Skills, Communication, Interpersonal Skill, Sales, Teamwork, Management, Data Entry, Process Scheduler, Microsoft Excel, Proofreading, Microsoft Word, Advertising, Financial Reporting, Internal Audit, Auditing, XSLT, Creative Writing, Editing, Blogging, Microsoft Office, Customer Retention, Social Networking, Negotiation, Marketing
Education
Metropolitan State College of Denver 2010 — 2014
Broadcast Journalism
Littleton High School 2002 — 2006
CenturyLink 2015 - Present
Sprint 2008 - 2014
Sprint 2005 - 2008
Sprint/Nextel 2001 - 2005
U.S. Bank 1999 - 2001
Skills
M2M, Wireless, Direct Sales, Telecommunications, Solution Selling, Leadership, Training, Salesforce.com, Account Management, Selling, Customer Retention, Coaching, Strategy, Unified Communications, 4G, Management, CRM, B2B, Mobile Devices, Sales, Cross-functional Team..., Program Management, New Business Development, Forecasting, Project Management, Strategic Planning, Sales Operations, Sales Process, Channel Partners, Managed Services, Budgets, Strategic Partnerships, Cold Calling, Call Centers, Sales Management, Cellular Communications, SaaS
Education
University of Colorado at Denver 2011 — 2013
Master of Business Administration (M.B.A.): Executive Program, Emphasis in Operations and Finance
Metropolitan State University of Denver
Bachelor of Science (B.S.), Business Management
Synnex/Varnex
CenturyLink April 1983 - Present
Western Electric February 1981 - April 1983
Skills
Telecommunications, Ethernet, Fiber Optics, Troubleshooting, Network Design, Wireless, DWDM, VoIP, Broadband, Cabling, SDH, Optical Fiber, IP, SIP, Telephony, Carrier Ethernet, T1, SS7, Switches, MPLS, DSL, ATM networks, TDM, Metro Ethernet, Frame Relay, WAN, LAN-WAN, ISDN, Computer Network..., Network Engineering, Network Architecture, Routing, MPLS VPN, SIP Trunking, Unified Communications, BGP, QoS, ATM Networks
Education
Metropolitan State University of Denver 1979 — 1981
Associate of Science, Electronics Engineering Technology
CenturyLink April 2011 - Present
Qwest Communications 2001 - 2011
Qwest 1989 - 2011
Nortel 2000 - 2001
Nortel 1985 - 1989
Skills
Telecommunications, SIP, Troubleshooting, Operating Systems, Avaya, Nortel, Voice Mail, VoIP, Unified Communications, Unified Messaging, Call Center, PBX, Telephony, IP, Ethernet, LAN/WAN, SIP Trunking, Wireless, TCP/IP, ISDN, ACD, H.323, LAN-WAN, Sales Engineering, T1, Call Centers, WAN, IVR
Education
Metropolitan State College of Denver 1974 — 1976
Avation Management
William Jewell College 1969 — 1970
Mechanical Engineering
Progress Now Colorado September 2015 - Present
Communications Workers of America Local 7777 February 2012 - Present
CenturyLink February 1999 - Present
Organizing for America May 2012 - November 2012
TeleTech 1997 - 1999
Skills
Recruiting, Leadership, Negotiation, Social Media, Strategy, Consultative Sales..., Customer Service, National Labor..., Community Outreach, Advocacy, Call Center, Customer Retention, Telecommunications, Training, Call Centers, Event Planning, Management, Sales, Sales Process, Team Building, Social Networking, Teamwork, Team Leadership, Conflict Resolution, Account Management, Public Speaking, Public Relations, Budgets, Program Management, Fundraising, Strategic Planning, Marketing, Salesforce.com, Leadership Development
Education
Regis University
Public Administration
Metropolitan State College of Denver
Journalism
Netflix June 2014 - Present
CenturyLink October 2012 - June 2014
Qwest Software Services January 2012 - August 2012
CenturyLink April 2011 - December 2011
Qwest Communications September 2009 - March 2011
University of Colorado at Boulder January 2005 - August 2007
Skills
Android, Java, Mobile Applications, JUnit, JavaScript, Agile Methodologies, REST, Perl, XML, Ant, SOAP, Testing, C++, Software Development, SOA, jQuery, Eclipse, SQL, Scrum, Unix, Integration, Weblogic, Tomcat, JSP, OOP, OOAD, SIP, Technical Leadership, Creative Solutions, Written & Oral..., Product Design, iOS development, C#, Objective-C, RESTful WebServices, Python, Linux, Regression Testing, Test Automation, JSON, Team Management, Embedded Systems, Web Services, Spring, Maven, Git, UML, Test Driven Development, Subversion, Software Engineering
Education
University of Colorado Boulder 2005 — 2009
Computer Science, Applied Mathematics
Delhi Public School
Lincoln School
Metropolitan State College of Denver
CenturyLink September 2013 - Present
Wal-Mart November 2001 - Present
CiCi's Pizza 1998 - 2000
Skills
Management, Retail, Inventory Management, Customer Service, Time Management, Analysis, Customer Satisfaction, Store Management, Marketing, Retail Sales, Training, Sales
Education
Methodist College 1993 — 1997
BS, Criminal Justice
CHS June 2015 - Present
Renodis January 2014 - June 2015
Enterprise Visions April 2006 - January 2014
Qwest Communications February 2005 - April 2006
Qwest Communications December 2003 - February 2005
Qwest Communications August 2001 - December 2003
CenturyLink March 1998 - August 2001
Skills
Telecommunications, Data Center, Microsoft Project, Sales Process, VoIP, Solution Selling, Ethernet, IP, Managed Services, Selling, Project Planning, PMO Services, Unified Communications, Vendor Management, Team Building, Negotiation, Co-location, Network Services, Account Management, Direct Sales, SIP Trunking, Wireless, Telephony, Networking, Strategy, Coaching, Sales, MPLS, Long Distance, Project Management, Process Improvement, PRI, Metro Ethernet, Private Line, Sales Management, CPE, Circuit Analysis, Problem Solving, Network Analysis, Salesforce.com, WAN, SIP
Education
Metropolitan State University
Bachelor of Arts (BA), Technical Communication
CenturyLink January 2011 - Present
Qwest Communications February 2006 - December 2009
Qwest Communications 2003 - 2006
U S West Wireless LLC 1998 - 2003
Sprint April 1997 - April 1998
American Paging, Inc. February 1994 - April 1997
Education
Mesa Community College 2006 — 2006
Basic Studies in Computer Science
Ithaca High School 1982 — 1986
Diploma
CenturyLink April 2010 - Present
CenturyLink November 2004 - Present
AD Catering January 2002 - December 2011
Minority Enterprise and Education Develpoment 2005 - 2011
Denver Juneteenth 2008 - June 2010
CARES Mentoring Denver 2009 - 2010
Skills
Organizational..., Community Relations, Supplier Diversity, Non-profit..., Business Process, Youth Development, Cross-functional Team..., Organizational..., Financial Analysis, Supplier Management, Event Marketing, Mentoring, Non-profits, Event Management, Program Development, Community Outreach, Strategic Planning, Public Speaking, Fundraising, Team Building, Budgeting, Negotiation, Public Relations, Customer Relations, Contract Management, Program Management, Supply Management, Budgets, Event Planning, Management, Nonprofits, Community Development, Recruiting, Leadership, Procurement, Contract Negotiation, Customer Service, Telecommunications, Marketing, Leadership Development, Training, Cultural Diversity, Purchasing, Strategic Sourcing, Proposal Writing, Policy, Small Business, Project Planning, Coaching, Vendor Management
Education
Metropolitan State University of Denver 1985 — 1989
Psychology/Criminal Justice/Finance
East High School 1980 — 1984
CenturyLink 2003 - Present
Skills
Microsoft Excel, Sales, Management, Leadership, Business Development, New Business Development, Strategic Planning, Training, Business Strategy, Project Management, Strategy, Coaching, Customer Service, Leadership Development, Microsoft Office, Public Speaking, Team Building, Team Leadership
Education
Metropolitan Community College 2015 — 2019
Liberal Arts and Sciences, General Studies and Humanities
CenturyLink June 2015 - Present
St. Wenceslas Contemporary Praise Band December 2011 - Present
Jimmy John's December 2014 - June 2015
Hy-Vee May 2014 - August 2014
Texas Roadhouse January 2014 - May 2014
Dunkin Donuts June 2013 - August 2013
Kroger December 2011 - May 2013
Skills
Music, Music Production, Guitar, Piano, Technical Support, Customer Service, Bands, Microsoft Word, PowerPoint, Windows, Android, iOS, Oral Communication, Written Communication, Creative Writing, Microsoft Excel, Call Centers
Education
Central High School Omaha, NE 2010 — 2014
High School Diploma
Metropolitan Community College
Northwest Missouri State University
CenturyLink August 2014 - Present
Acuity Brands Lighting May 2011 - August 2014
ADP January 2008 - May 2011
Ceridian August 2005 - December 2007
Willis June 2004 - August 2005
ADP February 1999 - August 2003
John Harland 1995 - 1997
Skills
SuccessFactors, HRIS, Business Analysis, SDLC, Process Improvement, Requirements Analysis, Talent Management, Performance Management, Project Management, Vendor Management, Benefits Administration, Software Documentation, Human Resources, Change Management, ADP Payroll
Education
Mercer University - Stetson School of Business and Economics
MBA, Human Resources
Southern University and Agricultural and Mechanical College at Baton Rouge
BS, Marketing
CenturyLink Business 2013 - Present
CenturyLink December 2012 - April 2013
CenturyLink March 2010 - December 2012
CenturyLink August 2009 - March 2010
Qwest February 2007 - August 2009
Cox Communications January 2002 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, HTML, Public Speaking, Budgets, Strategic Planning, Sales Management, Training, Salesforce.com, Team Leadership, Telecommunications, Direct Sales, Customer Experience, VoIP, Sales, Networking, Call Centers, MPLS, VPN, Cold Calling, Sales Funnels, Leadership, Employee Training, Prism, SIP Trunking, Adtran, ShoreTel, DSL, Cloud Storage, Service Level Agreements, Managed Services, Solution Selling, Cloud Computing, Wireless, Long Distance, Management, Strategy, Co-location, GPON, IP Technologies, Fiber Optics, T1, MOE, MPLS Networking, Account Management
Education
Metropolitan Community College
Business Management
Millard North
Farmers Insurance August 2015 - Present
TransPerfect June 2015 - Present
Origami Owl June 2014 - Present
CenturyLink February 2015 - June 2015
Verizon Wireless 2002 - 2009
Skills
Sales, Call Centers, Customer Service, Customer Retention, Customer Relations, Technical Support, Telecommunications, Microsoft Office, Leadership, Customer Satisfaction, Interpreter /Tranlator
Education
Mesa Community College 2001 — 2003
Record keeping
Westwood High
FOSTAR INC May 2000 - Present
Fostar Managed Services, Inc. July 2014 - Present
inContact January 2014 - Present
Integra Telecom 2000 - Present
Comcast Cable March 2011 - Present
tw telecom January 2012 - Present
Zayo Group October 2010 - Present
CenturyLink November 2003 - Present
Nextera Communications April 2009 - Present
Windstream Communications June 2003 - Present
Skills
Co-location, SIP Trunking, Telecommunications, T1, Hosted Services, Telephony, MPLS, Sales Management, Managed Services, Long Distance, Unified Communications, VoIP, Call Center, Internet Services, Wireless, New Business Development, Ethernet, SIP, Customer Service, PRI, Managed Hosting, Public Speaking, Business Continuity..., Cabling, Call Centers, Channel Partners, Cloud Computing, Customer Retention, Data Center, Avaya, Broadband, Direct Sales, Fiber Optics, IP, IVR, LAN-WAN, Leadership, Metro Ethernet, Network Design, Networking, Optical Fiber, Professional Services, Sales Engineering, Sales Process, Salesforce.com, Selling, Solution Selling, Video Conferencing, WAN, Sales
Education
Metropolitan State University 1997 — 1999
BA, Business
CenturyLink October 2013 - Present
ARAMARK September 2000 - Present
Roller and Associates July 2011 - October 2013
Cricket Communications June 2010 - July 2011
Roller & Associates April 2009 - June 2010
Sprint August 2004 - March 2009
Sprint May 2003 - August 2004
Maui Wowi May 2002 - March 2003
Reason, Inc March 2001 - May 2002
Sprint November 1998 - March 2001
Skills
Customer Service, Inventory Management, Retail, Accounts Payable, Microsoft Office, Outlook, Account Management, Sales Management, Coaching, Team Building, Team Leadership, Analysis, Teamwork, Process Improvement, Process Scheduler, Microsoft Word, Solution Selling, Public Speaking, Compliance, Cross-functional Team..., Auditing, Customer Relations, Word, Problem Solving, Excel, Scheduling, PowerPoint, Promotions, Administrative Support, Event Management, Financial Analysis, Time Management, Sales, Telecommunications, Contract Negotiation, Marketing, CRM, Recruiting, Direct Sales, Customer Retention, Human Resources, Employee Training, Management, Selling, Forecasting, Customer Satisfaction, Start-ups, Budgets, Hiring, Advertising
Education
Metropolitan State University of Denver 1996 — 2001
Bachelor of Arts, Sport Industry Operations
Northglenn High School 1993 — 1996
General, General
Mayveen Hair December 2014 - Present
Dreama's Beauty On The Go June 2014 - Present
CenturyLink July 2013 - January 2015
K&K Christian.Security November 2011 - January 2013
Color By Number June 2010 - June 2011
Graphics Visions Group December 2009 - June 2010
Time Warner Cable July 2007 - May 2008
Sprint September 2004 - July 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, HTML, Public Speaking, Teamwork, Windows, English, Editing, Sales, Outlook, Data Entry, Process Scheduler, Public Relations, Human Resources, Access, Social Networking, Invoicing, Event Planning, Payroll, Team Leadership, Customer Retention, Training, Program Management, Team Building, Customer Satisfaction, Inventory Management, Telephone Skills, Time Management, Merchandising, Marketing, Advertising, Retail, Leadership, Facebook, Employee Training, Management, Administrative..., Process Improvement, Call Centers, Social Media Marketing, Coaching, System Administration, Budgets, Analysis
Education
Methodist College 2014 — 2019
Bachelor's degree, Human Resources Management/Personnel Administration, General
Miller Motte College 2011 — 2014
Certification, Esthetics
Fayetteville Technical Community College 2008 — 2009
Certification, Medical Coding and Billing ICD-9 Medical Terminology
Sherrills Academy Of Hairstyling 1992 — 1993
Cosmetology License, Cosmetology
Comcast Cable September 2013 - Present
CG4 Enterprises LLC 2009 - Present
CenturyLink January 2000 - September 2013
Ford Motor Credit Company July 1995 - January 2000
AntennaPro Inc June 1994 - July 1995
Skills
Cross-functional Team..., Management Consulting, Consulting, enterprise applications..., strategic tactical..., Project Management, Project Coordination, System Deployment, System Integration..., Application Migrations, Business Process..., Coaching, Sports Coaching, Fabrication, Mechanical Design, Resource Allocation, Resource Development, Change Management, Forecasting, Business Analysis, Leadership, Customer Service, Executive Management, Management, Telecommunications, Program Management, VoIP, Wireless, Managed Services, Networking, Ethernet, IP
Education
Metropolitan State University of Denver 1989 — 1994
Bachelor of Science (BS), Business Management
CenturyLink September 2011 - Present
CenturyLink February 2007 - September 2011
Qwest Government Services, Inc February 2005 - February 2007
Qwest Communications May 2001 - February 2005
Qwest Communications April 1999 - May 2001
Skills
Project Management, Strategic Planning, Social Media, Marketing Strategy, Marketing Communications, Concept Ideation, Mechanically Inclined, Female Voice Talent, Jill of all trades, Voice Acting, Program Management, Proposal Writing, Cross-functional Team..., Product Marketing, Project Planning, Telecommunications, Cloud Computing, Leadership, Advertising, PMP, Budgets, Direct Marketing, Product Management, Enterprise Software, Strategy, Strategic Partnerships, CRM, Competitive Analysis, Management, Machinery, Integrated Marketing
Education
Metropolitan State University of Denver
SPAWAR November 2012 - Present
United States Air Force August 2009 - November 2012
CenturyLink June 2009 - August 2009
Web Developer November 2005 - August 2009
SAS May 2007 - August 2007
Worden Brothers Inc November 2000 - August 2001
Skills
Software Engineering, Reverse Engineering, System Testing, Advanced CSS, Information Assurance, Information Security, Computer Security, Scripting, Web Development, Network Security, IT Management, Strategic Analysis, Creative Development, Violin, Project Management, MBA, Corporate Finance, Marketing, Mac, Windows, Microsoft Office, Adobe Creative Suite, Systems Engineering, Business, Software Development, Mobile Applications, Analysis, Requirements Analysis, Creative Direction, Testing, Security, Earned Value Management, Program Management, Security Clearance, Air Force, Software Documentation, Defense, Military, DoD, Leadership, Databases, Troubleshooting, Quality Assurance, Government Contracting, Servers, Networking, System Architecture, Integration, Training, National Security
Education
Mercer University 2011 — 2012
MBA, Master of Business Administration
North Carolina State University 2005 — 2009
B.S., Computer Science, Business Management, Information Security
Block & Leviton LLP September 2015 - Present
Bubalo Goode Sales & Bliss PLC October 2014 - September 2015
Maune, Raichle, Hartley, French & Mudd, LLC 2013 - 2014
Berg Hill Greenleaf & Ruscitti LLP May 2012 - May 2013
CenturyLink May 2011 - August 2011
Education
Washington University in St. Louis School of Law 2010 — 2013
J.D.
Metropolitan State University of Denver 2005 — 2009
B.A., History
CenturyLink October 1998 - Present
Education
Metropolitan State University of Denver
<B.S., Land Use / Geography
CenturyLink August 2015 - Present
CenturyLink March 2015 - August 2015
CenturyLink 2010 - 2013
QWEST COMMUNICATIONS CORP 2007 - 2010
QWEST COMMUNICATIONS CORP 2003 - 2007
Telpro, Inc. April 2003 - October 2003
Telpro, Inc. January 2001 - April 2003
Skills
Microsoft Office, Creative Writing, Unified Communications, Employee Training, Customer Service, Written & Verbal..., Customer Retention, Relationship Management, VoIP, MPLS, Managed Services, Solution Selling, Co-location, IP, Call Centers, SIP Trunking, Account Management, Broadband, T1, Salesforce.com, Cloud Computing, Data Center, Avaya, Customer Satisfaction, Team Leadership
Education
Metropolitan State University
Bachelor of Science (B.S.), Marketing
CenturyLink January 2013 - Present
CenturyLink Technology Solutions April 2012 - December 2012
Magellan Health Services February 2008 - April 2012
Jack in the Box March 2004 - November 2007
Build-A-Bear Workshop March 1999 - March 2004
Skills
Employee Relations, Strategic Partnerships, Change Management, Recruiting, Onboarding, Performance Management, Talent Acquisition, Talent Management, Human Resources, Succession Planning, Strategic Planning, High Level Of..., Agent for Change, Organizational..., Problem Solving, Temporary Placement, Sourcing, College Recruiting, Interviews, Internet Recruiting, Taleo, Applicant Tracking..., Employee Engagement, Employee Benefits, Benefits Administration, New Hire Orientations, Personnel Management, FMLA, Employee Training, Workforce Planning, HRIS
Education
Webster University 2012 — 2015
Master of Arts (M.A.), Human Resources Management and Services
McKendree University 1995 — 1998
BA, Sociology/Criminal Justice
CenturyLink 2013 - Present
Carney, Inc. 2010 - 2012
ESI International 2006 - 2009
ESI International 2000 - 2005
ESI International 1998 - 2000
ESI International 1997 - 1998
Skills
Program Management, Organizational..., Business Development, Strategy, Cross-functional Team..., Contract Negotiation, Management Consulting, Leadership Development, PMP, Business Process..., Coaching, Change Management, Budgets, Operations Management, Team Building, Proposal Writing, Key Account Management, Business Analysis, Vendor Management, Federal Government, P&L Management, Project Portfolio..., Training, Account Management, Sales, Human Capital, Salesforce.com, Negotiation, Strategic Leadership
Education
Mercyhurst College
Bachelor of Arts (B.A.), International Business, Graduated Cum Laude
CenturyLink 2011 - 2013
CenturyLink 2009 - 2011
Qwest Communications Inc 2007 - 2009
EKS&H 2005 - 2007
EKS&H PC 1998 - 2005
Fortner, Bayens, Levkulich & Garrison, P.C. 1996 - 1998
Crestone Capital Advisors, LLC 1993 - 1996
Skills
GAAP, Financial Reporting, Accounting, Internal Controls, General Ledger, CPA, Auditing, Financial Accounting, SEC filings, Sarbanes-Oxley Act, Account Reconciliation, QuickBooks
Education
Metropolitan State University of Denver 1990 — 1993
Bachelor of Science (BS), Accounting
TeleSphere Software, Inc. January 2015 - Present
Integra April 2013 - January 2015
CenturyLink April 2011 - February 2013
Qwest Communications March 2009 - April 2011
Qwest 2005 - 2007
QWEST COMMUNICATIONS CORP August 2002 - August 2005
Skills
Sales Management, Sales, Co-location, Long Distance, Private Line, Telecommunications, SIP Trunking, Managed Services, Direct Sales, PRI, MPLS, Solution Selling, Call Centers, Channel Partners, Ethernet, Customer Retention, Hosted Services, IP, Management, SIP, Sales Process, Salesforce.com, Selling, Telephony, Unified Communications, VoIP, Wireless, SaaS
Education
University of Phoenix 1993 — 1996
BSBA, Business, 3.87
Mesa Community College 2013 — 2014
CCL, Salesmanship Leadership, A
Brocade September 2014 - Present
Brocade April 2012 - September 2014
CenturyLink April 2011 - April 2012
Qwest Communications June 2008 - April 2012
QWEST COMMUNICATIONS CORP August 2006 - June 2008
Qwest Communications Corporation July 1999 - August 2006
Skills
Unified Communications, VoIP, Networking, Computer Network..., Ethernet, Telecommunications, Cisco Technologies, Switches, Telephony, MPLS, SIP, Troubleshooting, IP, Network Security, WAN, Avaya, ISDN, Project Management, Network Design, LAN-WAN, Technical Support, SS7, Network Architecture, QoS, TDM, TCP/IP, Cloud Computing, Collaborative Problem..., Routing, Managed Services, SIP Trunking, Network Engineering, Data Center, BGP, Video Conferencing, Wireless, ICT, Enterprise Architecture, Avaya Technologies
Education
University of Denver 2012 — 2014
Masters of Applied Science M.A.Sc., Information and Communications Technology, Summa Cum Laude GPA 4.0
Webster University 2006 — 2007
Marshall University 1993 — 1998
Bachelor's Degree, Communications
CenturyLink April 2001 - Present
ReliaWeb, Inc. January 2012 - March 2013
Qwest 2007 - 2011
Qwest 2006 - 2007
Skills
Telecommunications, Project Management, Software Development, Business Analysis, Business Intelligence, Business Process..., System Architecture, Cross-functional Team..., Web Development, Database Design, GPON, Metro Optical Ethernet, DSL, ATM Networks, Python, Django, Perl, Business Process..., Cloud Computing, Software Project..., Agile Project Management, Agile Methodologies, SDLC, Ethernet, VoIP, Wireless
Education
University of Minnesota-Twin Cities 1997 — 2000
Computer Engineering
Metropolitan State University
Management Info Systems
CenturyLink June 2015 - Present
Autodesk November 2013 - June 2015
Rave Mobile Safety October 2012 - November 2013
Boston Engineering Corporation October 2010 - October 2012
PTC July 2009 - September 2010
PTC October 2007 - June 2009
PTC September 2004 - October 2007
PTC September 2002 - September 2004
Conversent Communications July 1999 - August 2002
Skills
Salesforce.com, Solution Selling, Channel Sales, Team Building, Direct Sales, Strategic Partnerships, Product Marketing, Sales, Channel Partners, Product Development, Business Development, Microsoft Office, Management, SaaS, Sales Operations, Inside Sales, Demand Generation, Product Lifecycle..., Selling, Enterprise Software, Strategic Planning, B2B, Marketing Strategy, Cold Calling, Product Launch, Software Industry, Program Management, Lead Generation, Leadership, Start-ups, Account Management, Sales Process, Sales Presentations, Professional Services, Go-to-market Strategy, Manufacturing, Cross-functional Team..., CRM, Project Management, Strategy
Education
University of Massachusetts, Amherst 1996 — 1999
Merrimack College 1994 — 1996
New Hampton School 1993 — 1994
Arlington High School 1989 — 1993
CenturyLink March 2013 - Present
SAIC March 2010 - March 2013
SAIC February 2009 - April 2010
Sprint Nextel 2007 - 2008
Skills
Program Management, Visio, SharePoint, MS Project, PMO, Project Planning, Analysis, Project Management, Budgets, Requirements Analysis, Management, Databases, Contract Management
Education
Marymount University
Bachelor's degree, Business/Commerce, General, 3.7
CenturyLink January 2014 - Present
ACE Juggling June 2012 - Present
A.C.E. September 2010 - Present
Asset Marketing Services, Inc. June 2009 - August 2010
20 20 companies 2006 - 2008
Skills
Customer Service, Microsoft Excel, Strategic Planning, Sales Management, Email Marketing, Direct Sales, Recruiting, Social Networking, Marketing, Microsoft Word, Negotiation, Microsoft Office, Retail, Cold Calling, Marketing Strategy, Customer Satisfaction, Leadership, Sales Process, Sales, Android, B2B, New Business Development, Social Media, Team Building, Event Planning, Team Leadership, Account Management, Sales Operations
Education
Metropolitan State University 2010 — 2011
ASL Interpretation, ASL Interpretation and General Studies
CenturyLink June 2001 - Present
Skills
Financial Reporting, Financial Analysis, Microsoft Office, Account Management, Accounting, Account Reconciliation, Solution Selling, Vendor Management, Call Center, Process Improvement, Microsoft Excel, Auditing, Customer Service, Invoicing, Budgets, Training, Management, Accounts Receivable, Call Centers, Telecommunications, Leadership, Access, Highly self-motivated, Highly personable, Close Attention to..., Business Process..., Customer Satisfaction, Finance
Education
University of Colorado at Denver
Master of Business Administration (MBA)
Metropolitan State University of Denver
University of Phoenix
Bachelor
CenturyLink February 2015 - Present
CenturyLink May 2012 - February 2015
CenturyLink April 2011 - May 2012
Qwest Communications January 2008 - April 2011
Skills
Managed Services, Call Center, Telephony, Project Management, Customer Retention, Vendor Management, Co-location, Customer Service, Call Centers, VoIP, Telecommunications, IP, Sales, Unified Communications, Salesforce.com, Customer Experience, Direct Sales, Wireless, MPLS, Team Leadership, T1, Training, Process Improvement, Sales Operations, Management, Customer Satisfaction, Leadership, Account Management, Program Management, Product Management, Contract Negotiation, Cross-functional Team..., Sales Management, SIP Trunking, Avaya, Broadband, Solution Selling
Education
Mesa Community College 1994 — 1997
Associates
CenturyLink September 2001 - Present
Denver CO February 2000 - August 2001
US WEST/ Qwest DEX March 1996 - January 2000
Skills
Crisis Management, Disaster Recovery, Risk Assessment, Budgeting, Business Continuity, Risk Management, Telecommunications, Team Leadership, Process Improvement, Contract Negotiation, Budgets, Leadership, Management, Business Continuity..., Policy, Operations Management, Information Security, Cloud Computing, Business Process..., Program Management, IT Service Management, Strategic Planning, Strategy, Project Management
Education
Metropolitan State University
Bachelor, Business Administration
AngloGold Ashanti October 2012 - Present
CenturyLink June 2005 - June 2012
Janus Capital Group, Inc. August 1995 - December 2004
Janus Capital Group, Inc. October 1993 - August 1995
OppenheimerFunds February 1992 - October 1993
OppenheimerFunds June 1990 - February 1992
Skills
Financial Analysis, Financial Reporting, Accounting, Auditing, PeopleSoft Financial, Hyperion HFM, SAP ERP, Compilation Of..., Sarbanes-Oxley, General Ledger, Mutual Funds, Monthly Closing, Stock Compensation, DST Portfolio System, Fixed Asset Depreciation, Mine Reclamation, JD Edwards, Account Reconciliation, Analysis, Consolidation, Financial Statements, GAAP, Sarbanes-Oxley Act, Variance Analysis
Education
Metropolitan State University of Denver
Bachelor’s Degree
University of Phoenix
MA
CenturyLink November 2005 - Present
Sprint September 2004 - November 2005
Sprint December 2001 - September 2004
Honeywell January 2001 - June 2001
Skills
SDLC, Vendor Management, Requirements Analysis, Product Management, Telecommunications, Software Project..., Integration, PMP, Enterprise Architecture
Education
The University of Memphis 2000 — 2001
MS
Maulana Azad National Institute of Technology 1991 — 1995
BE
CenturyLink April 2012 - Present
Education
Marshall University 1976 — 1979
CenturyLink November 2002 - Present
Skills
Telecommunications, IP, VoIP
Education
Metropolitan Community College 1980 — 1994
Graebel Relocation Services April 2015 - Present
CenturyLink April 2011 - August 2014
QWEST COMMUNICATIONS CORP June 2000 - April 2011
U S WEST Communications April 1999 - 2000
U S WEST Communications August 1986 - April 1999
Skills
Telecommunications, Recruiting, Vendor Management, Performance Management, Management, Human Resources, Training, Process Improvement, Employee Relations, Interviews, Applicant Tracking..., Talent Acquisition, Program Management, Account Management, Team Building, Customer-focused Service, Customer Service, Client Counseling, Organizational..., Teamwork
Education
Metropolitan State University of Denver
Metropolitan State University of Denver
CenturyLink April 2011 - Present
Qwest Communications August 2002 - April 2011
AMERICAN MANAGEMENT SYSTEMS 2000 - 2002
Jato 2000 - 2001
AT&T Local Services 1998 - 2000
Teleport Communications Group 1995 - 1998
Skills
Operations Management, Team Management, Customer Service, Strategic Planning, Strategy, Call Center, SIP Trunking, Unified Communications, VoIP, Telecommunications, Telephony, Avaya, IP, Managed Services, Contact Centers, Call Centers, Product Management, Management, Vendor Management, CRM, Customer Retention, Program Management, Process Improvement, Wireless, Start-ups, Account Management, Direct Sales, Team Leadership, Mobile Devices, Solution Selling, Technical Support, Enterprise Software, Co-location, Strategic Partnerships, Integration, Leadership, Data Center, Salesforce.com, Sales Operations, Sales Management, SaaS, MPLS, Cloud Computing, Ethernet, Sales Engineering, Service Delivery, Sales Process, Customer Experience, Product Marketing, Customer Satisfaction
Education
Metropolitan State University of Denver 1990 — 1994
BS, Heath Care Administration
CenturyLink June 2015 - Present
Schneider Electric (formerly DTN) October 1992 - May 2014
USAF April 1983 - October 1992
Skills
XML, Training, EDI, EAI, Project Management, Automation, Integration, Testing, SAP, Business Analysis, Process Improvement, Product Management, Analysis, Databases, Microsoft Office, Customer Service
Education
Metropolitan Community College 2014 — 2016
Programming for database / web
The Engel Law Firm PLLC July 2014 - Present
Cogent Communications October 2013 - May 2014
CenturyLink February 2010 - May 2012
CenturyLink November 2008 - March 2010
CenturyLink November 2008 - February 2010
BNI 2006 - 2009
Century 21 Luger Realty March 2003 - November 2008
Century 21 Luger Realty March 2003 - November 2008
Blue Cross Blue Shield of MN May 1999 - May 2004
Blue Cross Blue Shield of MN 1999 - 2004
Skills
B2B, Selling, Telecommunications, Cold Calling, Sales Process, Sales Operations, Direct Sales, Sales Management, Sales, Account Management, Pricing, Salesforce.com, New Business Development, Strategic Planning, Business Development, Training
Education
William Mitchell College of Law 2015 — 2019
Metropolitan State University 1999 — 2002
Bachelor's degree, English Language and Literature, General
Metropolitan State University 1999 — 2001
BA, Bachelor of Arts, 2002; English
University of Minnesota-Twin Cities 1995 — 1999
Winona State University 1994 — 1995
Business/Commerce, General
CenturyLink April 2011 - Present
Qwest Communications July 2001 - April 2011
WEBB Interactive Services, Inc., September 2000 - June 2001
U S WEST 1997 - September 2000
U S West Communications 1994 - 1997
Martin Marietta Aerospace Corporation 1983 - 1993
Skills
Requirements Analysis, New Business Development, Business Process, Vendor Management, Strategic Planning, Technical Presentations, Process Improvement, PMP, Management, Unix, Project Management, Program Management, Telecommunications, Integration, Leadership, Cross-functional Team..., Databases
Education
University of Denver - Daniels College of Business 1999 — 2000
Certificate in Project Management, Graduate Studies in Project Management
Metropolitan State College of Denver 1981 — 1983
Bachelor of Science (B.S.), Aeronautics/Aviation/Aerospace Science and Technology, General
CenturyLink January 2015 - Present
CenturyLink Technology Solutions January 2014 - Present
Savvis, A CenturyLink Company January 2013 - January 2014
Savvis June 2010 - January 2013
Savvis November 2008 - June 2010
Education
Maryville University of Saint Louis
Bachelor of Arts (B.A.), Communications
CSC March 2014 - Present
CenturyLink July 2013 - February 2014
ACCESS SYSTEMS May 2011 - January 2013
COMPUTER SCIENCE CORPORATION November 2010 - April 2011
UNISYS July 2009 - November 2010
Sprint October 2007 - October 2008
NORTH CAROLINA HOSPITAL ASSOCIATION, QUALITY CENTER November 2005 - October 2007
NEXTEL COMMUNICATIONS August 2004 - April 2005
SPRINT August 1999 - July 2004
MERCER UNIVERSITY August 1990 - November 1998
Skills
Program Management, Software Documentation, SDLC, Project Planning, Process Improvement, Project Management, Management, Analysis, Security, Quality Management, Budgets, Change Management, Resource Management, Policy, IT Management, Team Building, SharePoint, Visio, Training, PMO, Requirements Analysis, Business Process..., Networking, Integration, Vendor Management, ITIL, Government, Business Development, Leadership, Telecommunications, Information Technology
Education
Strayer University (VA) 2006 — 2008
Masters, Public Administration
Mercer University 1991 — 1997
Bachelor of Science, Criminal Justice
CenturyLink January 2012 - Present
CenturyLink/Qwest/US West January 1998 - Present
QFCC (Qwest Fraud Control Center) November 2004 - February 2008
Qwest National Network Services (NNS) June 2002 - November 2004
Qwest Wholesale/USWest - AMSC March 1998 - June 2002
ListenUp Inc November 1994 - March 1998
Mci May 1993 - September 1994
Skills
Telecommunications, Program Management, Project Management, Team Building, Process Improvement, Troubleshooting, Risk Management, Vendor Management, VoIP, Risk Assessment, Solution Selling, Customer Satisfaction, Team Leadership, Security, Training
Education
Metropolitan State College of Denver 1987 — 1992
Bachelor of Arts, English
Denver Institute of Technology 1985 — 1987
Associate Degree, Architectural Drafting
CenturyLink February 2014 - September 2015
AT&T August 2012 - January 2014
AT&T May 2007 - July 2012
BellSouth 2005 - 2007
BellSouth 2000 - 2005
Skills
Telecommunications, Long Distance, Customer Retention, Customer Acquisition, MPLS, Contract Negotiations, Sales Management, Contract Negotiation, Vendor Management, Direct Sales, Sales Operations, Selling, Unified Communications, Account Management, Solution Selling, Cold Calling, Managed Services, Sales Process, B2B, VoIP, Call Centers, Customer Satisfaction, CRM, Sales, Co-location, Wireless, Management, Cloud Computing
Education
Mercer University 1997 — 2001
Masters of Science in Technology Management, MBA
The University of Georgia 1994 — 1997
BS, Criminal Justice
Currently seeking Sales Systems engineering roles August 2015 - Present
CenturyLink September 2009 - February 2015
Avaya April 2002 - August 2009
Avaya October 2001 - April 2002
ADC Kentrox February 2000 - October 2001
U S WEST May 1995 - January 2000
U S WEST June 1993 - May 1995
U S WEST May 1988 - May 1993
Skills
SIP, Unified Communications, Avaya, Avaya Aura, Contact Centers, Avaya IP Telephony, People-oriented, Telephony, Network Design, IVR, VoIP, H.323, SIP Trunking, TDM, IP, MPLS, Data Center, TCP/IP, Voice Mail, Avaya Technologies, Managed Services, Telecommunications
Education
Metropolitan State University of Denver
BS, Computer Mgmt Science
CenturyLink March 2009 - Present
Qwest Communications January 2005 - Present
SBC Communications2004 - 2005 January 2004 - 2005
XO Communications2003 - 2004 January 2003 - 2004
Broadwing Communications January 2001 - January 2002
Qwest Communications Corporation January 1999 - January 2001
Tosco Marketing Company (Circle K) January 1996 - January 1999
S&A Restaurant Corporation January 1991 - January 1995
Codman & Shurtleff, Inc January 1990 - January 1991
U.S. Army January 1988 - January 1990
Skills
Cloud Computing, Sales, Direct Sales, Sales Operations, Selling, Leadership, Management, Team Building, Strategy, Data Center, Cold Calling, Customer Satisfaction, Networking, Marketing Strategy, Solution Selling, Managed Services, Security, Budgets, Account Management, Telecommunications, Training, SaaS, Call Centers, Unified Communications, VoIP, Co-location, Sales Process, Salesforce.com, MPLS, Strategic Partnerships, Telephony, Customer Service, Project Management
Education
Medaille College 1974 — 1978
B.S., Media Communications
Medaille College 1974 — 1978
B.S, Journalism
River Bank March 2015 - Present
PETCO Animal Supplies, Inc. February 2006 - Present
CenturyLink August 2014 - March 2015
Olsten Staffing Services March 2014 - August 2014
Associated Bank September 2012 - January 2014
Associated Bank November 2006 - September 2012
Associated Bank August 2005 - November 2006
Wells Fargo July 2002 - August 2005
Skills
Loans, Credit, Mortgage Lending, Banking
Education
Winona State University 2000 — 2003
Bacherlors, Law and Society, Pre-law
McHenry County College 1998 — 2001
Associates
CenturyLink December 2009 - Present
EMBARQ November 2004 - December 2008
Embarq 1999 - 2004
Sprint 1996 - 1999
Verizon, previously NY Telephone August 1988 - October 1990
Pathmark Stores, Inc. 1985 - 1988
Skills
Quality Assurance, Leadership, Team Leadership, Project Management, Training, Management, Call Center, Business Process..., Telecommunications, Recruiting, CRM, Process Improvement, Vendor Management, Cross-functional Team..., Customer Experience, Customer Satisfaction, Team Building, Operations Management, Customer Service, Account Management, Business Development, Solution Selling, Technical Support, Product Management, Coaching, Time Management, Retail, Program Management, Employee Relations, Call Centers, Change Management, Business Analysis, Teamwork, Networking, Sales, Performance Management, Customer Retention, Salesforce.com
Education
Mercy College 1980 — 1985
BS, Psychology
Elevated Thinking for Success March 2011 - Present
CenturyLink 2005 - Present
Education
Metropolitan State College of Denver
Criminal Justice/Psychology/Sociology
CenturyLink April 2015 - Present
Wal-Mart June 2006 - April 2015
Pizza Hut January 2005 - June 2006
Pizza Hut May 2002 - January 2005
Pizza Hut December 2000 - May 2002
Pizza Hut November 1999 - December 2000
Pizza Hut September 1991 - November 1999
Skills
Talent Management, Human Resources, Sourcing, Recruiting, Employee Engagement, Employee Relations, Talent Acquisition, Labor Relations, Performance Management, HR Policies, Succession Planning, New Hire Orientations, Strategic Planning, Onboarding, Management, Personnel Management, Training, Leadership, Employee Benefits, Payroll, Hiring, Workforce Planning, Temporary Placement, Policy, Interviews, Strategy, Benefits Administration, Deferred Compensation, HRIS
Education
Ottawa University 1999 — 2004
BS, Human Resources
Ottawa University 1999 — 2004
BS, Business Management
Mesa Community College 1996 — 1999
A.S., Science
CenturyLink August 2007 - Present
Forest Oil Corporation January 2003 - July 2007
Arthur Andersen LLP January 2001 - May 2002
MediaOne Group/U S West Inc. September 1996 - June 2000
U S West Inc. April 1984 - September 1996
Skills
Tax, Tax Accounting, International Tax, Auditing, US GAAP, Corporate Tax, GAAP, Sarbanes-Oxley Act, Income Tax, Tax Research, Property Tax, Tax Preparation, Due Diligence, Mergers & Acquisitions, Accounting, Tax Advisory
Education
Metropolitan State University of Denver
BS, Accounting
CenturyLink Program/Project Manager IIICenturyLinkDecember 2009 - 2011
Embarq Communications 2003 - 2009
Sprint 1980 - 2006
Sprint 1983 - 1987
United Telecommunications 1980 - 1987
Skills
Telecommunications, Software Documentation, Business Analysis, Program Management, PMP, Cross-functional Team..., SDLC, Vendor Management, PMO, Integration, Requirements Analysis, Software Project..., Visio, Business Process..., Process Improvement, Microsoft Project, Project Portfolio..., Business Process, Wireless, Testing, Project Management
Education
University of Tennessee-Knoxville 1977 — 1980
BSBA, Finance
Maryville College 1975 — 1977
Engineering
CenturyLink June 1981 - Present
Qwest Communications June 1981 - April 2011
Skills
Successful Team..., Employee and Team..., Problem Solving/Results..., Negotiation/Conflict..., Business Partner, Project Management, Transition Management, Statistical Tools for..., Strong Written and..., Telecommunications, Vendor Management
Education
Regis University 1982 — 1986
Business Admin
Metropolitan State College of Denver 1980 — 1982
Business Admin
CenturyLink September 2005 - Present
Qwest January 2005 - September 2005
Qwest February 2003 - September 2005
Qwest July 2001 - February 2003
Level 3 Communications August 1999 - April 2001
Sprint October 1986 - August 1999
Skills
Budget Management, Product Management, Business Requirements, Contract Management, Auditing, Project Management, Budgets, PMP, Program Management, Business Planning, Integration, Telecommunications, Team Building, Management, Vendor Management, Project Planning, Enterprise Software, Process Improvement, Business Process..., PMO, Project Portfolio..., Business Analysis, Cross-functional Team..., Management Consulting, Leadership, Risk Management, Software Development, VoIP, Product Development, Proposal Writing, SDLC, Requirements Gathering, Business Process, Software Project..., Requirements Analysis, MS Project, IT Management, Visio, Resource Management, Team Leadership, Business Intelligence, Information Technology
Education
The George Washington University - School of Business 1998 — 1999
Masters Certificate, Project Management
Metropolitan State University of Denver 1977 — 1988
Bachelor of Science (BS), Accounting
CenturyLink January 2009 - Present
Qwest Communications February 1998 - December 2008
MCI 1992 - 1998
Washington Hospital Center 1989 - 1992
Kimberly-Clark 1987 - 1989
Skills
Telecommunications, SIP Trunking, Product Management, Co-location, Management, Vendor Management, VoIP, Unified Communications, Managed Services, Telephony, IP, Strategic Planning, Customer Retention, Sales Process, Contract Negotiation, SaaS, Public Relations, Start-ups, Strategic Partnerships, Wireless, Solution Selling, Direct Sales, Selling
Education
Marymount University 1994 — 1996
MBA, Finance
Penn State University 1983 — 1987
BS, Business Logistics
Central Catholic
CenturyLink August 2015 - Present
American Broadband Nebraska June 2009 - July 2015
Com.1 Services, LLC May 2000 - November 2010
Telenational Marketing February 1998 - March 2000
Priority Data Systems February 1996 - October 1997
Skills
DOCSIS, Troubleshooting, Cable Modems, High Speed Internet, Outside Plant, Broadband, DWDM, Fiber, Fiber Optics, RF, Digital Video, CMTS, Ethernet, HFC, Optical Fiber, Coax, Cable Television, IPTV, Cisco Technologies, Routers, Telecommunications, Wireless Networking, Network Design, MPLS, Switches, Cabling, Wireless, Networking, Software Installation, Cisco Routers, Operating Systems, Fusion Splicing, Routing, Home Networking, Cat5, WiFi, Spectrum Analyzer, IP, VoIP, WAN, Telephony
Education
Metropolitan Community College 1990 — 2011
Information Technology
Jones NCTI 2009 — 2010
System Technician Certification, Telecommunications
CenturyLink May 2015 - Present
IntelliSource December 2012 - February 2015
IntelliSource April 2007 - December 2012
Skills
Six Sigma, Process Improvement, Testing, Customer Satisfaction, Vendor Management, Call Center, Sourcing, Operations Management, College Recruiting, Software Documentation, Cross-functional Team..., Human Resources, Employee Relations, Talent Acquisition, Outsourcing, Call Centers, Team Building, Coaching, Technical Recruiting, B2B, Strategic Planning, Business Strategy, Building Relationships, Marketing, Business Analysis, Talent Management, Program Management, Management, Leadership, Recruiting, Strategy, CRM, Training, Account Management, Business Development, New Business Development, Sales, Salesforce.com, Direct Sales, Lead Generation, Product Marketing, Sales Management
Education
Metropolitan State College of Denver
GOODMAN NETWORKS / VOLVER INTERNATIONAL / PS PARTNERS SOLUTIONS November 2007 - Present
Global Tech Consultants, Inc. February 2006 - January 2007
Alcatel-Lucent November 2000 - May 2003
CenturyLink June 1997 - November 2000
Skills
Network Design, UMTS, Telecommunications, DWDM, Optical Fiber, Switches, Networking, Testing, System Deployment, Integration
Education
University of Denver 1998 — 1999
Master's, Telecomunications
Metropolitan State University of Denver 1990 — 1994
Bachellors, Electronic Engineering
CenturyLink 2000 - Present
Skills
Telecommunications, Contract Negotiation, Cross-functional Team..., Team Leadership, Microsoft Excel, Team Building, SaaS, Project Management, Program Management, Leadership, Salesforce.com, Business Development, Process Improvement, Solution Selling, Vendor Management
Education
Marylhurst University 2006 — 2010
MBA
Upper Iowa University
BS
CenturyLink June 2015 - Present
Monsanto February 2012 - May 2015
Idea Integration January 2011 - February 2012
Anheuser-Busch, Inc. 2007 - December 2009
Skills
Disaster Recovery, SharePoint, Active Directory, Project Management, System Administration, Data Center, VMware, Servers, Windows Server, Software Documentation, Visio, Vendor Management, Process Improvement, Linux, Integration, Troubleshooting, Virtualization, Enterprise Architecture
Education
Maryville University of Saint Louis 1989 — 1994
Bachelor of Arts (BA), Business/Corporate Communications
Maryville University of Saint Louis 1986 — 1994
B.A., Business Communications
CenturyLink May 2006 - Present
Qwest Communications May 2002 - May 2006
Qwest Communications 2001 - 2006
Education
Metropolitan Community College
Business Management
CenturyLink May 2013 - Present
ibew local 22 June 2011 - Present
ibew local 22 June 2011 - May 2013
First National Bank of Omaha January 2010 - June 2011
infoUSA October 2008 - February 2009
Skills
Active Directory, Windows Server, Disaster Recovery, Networking, Cisco Technologies, Servers, VMware
Education
Metropolitan Community College 2006 — 2009
CenturyLink July 2012 - Present
The Bernson Group, LLC January 2010 - July 2012
Verizon Business February 2007 - June 2009
BellSouth Business January 2000 - February 2007
BellSouth Business October 1998 - December 2000
BellSouth Business June 1997 - August 1998
BellSouth Business March 1997 - June 1997
BellSouth Business March 1996 - March 1997
Skills
Relationship Management, Telco, Budgets, Outsourcing, Mobile Technology, Leadership, Selling, Account Management, Management, Enterprise Software, Telecommunications, Solution Selling, Sales Operations, B2B, Sales, Sales Management, Team Leadership, Start-ups, Contract Negotiation, Cloud Computing, Managed Services, SaaS
Education
Mercer University - Stetson School of Business and Economics 1977 — 1981
Karrass Negotiating / Dale Carnegie
CenturyLink February 2015 - Present
FocusVision May 2012 - February 2015
CenturyLink May 2011 - March 2012
Grubb & Ellis January 2007 - October 2010
Skills
Financial Analysis, Forecasting, Negotiation, General Ledger, Budgets, Process Improvement, Account Management, Vendor Management, Variance Analysis, Contract Negotiation, Customer Service, Management, CRM, Business Development, Strategic Planning, Telecommunications, Pricing, Microsoft Excel, Accounts Payable, Invoicing, Analysis, Finance, Sales, Project Management
Education
Mercy College 1987 — 1991
Bachelor of Arts (BA), English Language and Literature, General
CenturyLink September 2008 - Present
Qwest Communications October 1998 - September 2008
Skills
LAN-WAN, Ethernet, MPLS, CCNA, SIP, IP, WAN, BGP, Juniper, Switches, Network Design, Frame Relay, VoIP, T1, Network Engineering, Telephony, Routing, SIP Trunking, Routers, OSPF, Routing Protocols, QoS, Cisco IOS, MPLS VPN, Network Architecture, Collaborative Problem...
Education
Metropolitan Community College 1999 — 2001
AAS, Microcomputer Technology
CenturyLink July 2012 - Present
CenturyLink Business September 2007 - July 2012
Qwest September 2003 - September 2007
Lewan & Associates September 1997 - 2001
Boston Market May 1994 - September 1997
Skills
RFP, Telecommunications, Cloud Computing, Networking, Computer Hardware, Technical Support, Vendor Management, Wireless, Managed Services, Unified Communications, Cross-functional Team..., Leadership, Management
Education
Metropolitan State College of Denver 1979 — 1984
BS, CMS
CenturyLink 1988 - Present
Qwest August 2005 - March 2007
Expanets April 2002 - December 2002
Skills
Certified Public..., Hyperion, Oracle, PeopleSoft, Access, Excel, Word, Quickbooks, Financial Analysis, Forecasting, Budgeting, GAAP, Ad Hoc Reporting, Problem Solving, Variance Analysis, General Ledger, Financial Reporting, Accounting
Education
Regis University 1999 — 2001
MBA, Finance/Accounting
Metropolitan State College of Denver 1988 — 1994
Bachelor of Science, Accounting
CenturyLink March 2008 - Present
Roehl Transport March 2004 - November 2007
Qwest August 1994 - January 2003
Education
Metropolitan State University 1981 — 1983
BA, Business Management
St. Paul Technical Vocational Institute 1970 — 1971
Diploma, Electricity
CenturyLink January 2006 - Present
CenturyLink July 2002 - January 2006
CenturyLink 1999 - 2001
Skills
Outstanding Customer..., Microsoft Office, Microsoft Office 2007, Quality Assurance, Call Center, Process Management, Communication Written, Vendor Management, Microsoft project, Program Management, Call Centers, Process Improvement
Education
Metropolitan State University
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
North Hennepin Community College
Certification, Project Management
POWER Engineers April 2010 - September 2012
CenturyLink March 1976 - December 2009
Education
Mesa Community College 1974 — 1976
Music
CenturyLink November 2014 - Present
SunGard Availability Services 2008 - 2014
Comcast April 2004 - March 2008
Rock Solid Broadband January 2002 - March 2004
Alltel Telephone Svc September 2001 - December 2001
Covad Communications February 1998 - August 2001
Skills
Data Center, Cloud Computing, Management, Project Management, Disaster Recovery, Vendor Management, ITIL, Fiber Optic Networks, Cisco Technologies, Juniper Technologies, Alcatel, Ciena, Troubleshooting, Routers, Switches, Firewalls, Servers, Data Transport, Wireless Networking, Cable Modems, VoIP, SIP, BGP, IPSec, VLAN, Trunking, Cisco VoIP, VPN, MPLS, ILEC, CLEC, Remote Troubleshooting, Internet Troubleshooting
Education
Metropolitan State University of Denver 2004 — 2005
Computer Science
Naval Nuclear Power Training Command 1996 — 1997
Nuclear Physics, Nuclear Power
Metropolitan State College of Denver 1993 — 1995
Computer Science, Sophomore
CenturyLink January 2014 - Present
Verizon December 2009 - July 2012
Verizon Business January 2005 - December 2009
Verizon Business May 2003 - January 2005
Verizon (formerly MCI) May 2000 - May 2003
Sprint Nextel September 1998 - May 2000
Verizon (formerly MCI) June 1995 - September 1998
JPMorgan Chase January 1990 - January 1995
Skills
Project & Program..., Training Development, Implementation Process..., Mentoring, Coaching, Coordination, Change Management, Vendor Management, Implementation, ITIL v3 Foundations..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Client Management, Logistics Coordination, CRM, Project Management, Telecommunications, SDLC, Team Leadership, Leadership, Service Delivery, Training, VoIP, Managed Services, MPLS, Data Center, IP
Education
Mercy College 1985 — 1989
Bachelor of Science (BS), Business Administration and Management, General
Sacred Heart HS
CE Distribution/Jensen Speakers June 2005 - Present
CenturyLink April 1998 - June 2002
CenturyLink February 1990 - March 1998
Skills
Sound Engineer, Pro Tools, Final Cut Pro, Trumpet, Rhythm Guitar, Keyboards, Baritone, Drum Set, Video Editing, Video Production, Music Industry, Music Production, Microsoft Office, Microsoft Word, Microsoft Excel, Amplifiers, Public Speaking, Published Author, Music Publishing, Automotive, Cable Networks, Telephony, Telephone Manner, Answering Telephones, Typing, Pharmacy Technicians, Magazine Articles, Bass Guitar, Acoustic Guitar, Recording, Studio Recording, Audio Post Production, Telephone Skills, Sound, Live Recording, Music, Musicians, Audio Engineering, Sound Design, Entertainment, Songwriting, Composition, Guitar Playing, Guitar, Bands
Education
Mesa Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Music Technology
University of Minnesota-Twin Cities 1982 — 1984
Pre-Pharmacy Studies
CenturyLink August 2003 - Present
Deluxe Corporation 1998 - February 2002
Education
Metropolitan Community College-Business & Technology 2002 — 2004
Associate's degree, Computer Systems Networking and Telecommunications
University of Illinois at Urbana-Champaign 1991 — 1992
Target October 2014 - Present
CenturyLink March 2014 - June 2014
Target July 2012 - March 2014
JCPenney August 2008 - December 2011
Skills
Critical Thinking, Community Outreach, Microsoft Office, Leadership, Customer Service
Education
Metropolitan State University 2015 — 2016
Bachelor’s Degree, Accounting
University of Minnesota-Twin Cities 2008 — 2013
Bachelor of Science (B.S.), Psychology
Université Paul Valéry (Montpellier III) 2012 — 2012
French Studies
CenturyLink September 1975 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
Metropolitan Community College 2009 — 2015
Associate's degree, Medical Billing and Coding, 3.40 GPA
Daniel J. Gross High School 1972 — 1975
High School General Studies
Walmart July 2013 - Present
CenturyLink September 2012 - March 2013
Skills
Customer Service, Customer Satisfaction, Determination to Succeed
Education
Mercy College 2007 — 2009
Health Science
Bronx Regional HS 2005 — 2007
Highschool Diploma
CenturyLink August 1998 - Present
CenturyLink 2008 - 2012
Sr. Inventory Planner 2005 - 2008
He 2003 - 2005
Boulder County 1996 - 1998
Skills
Self motivated,...
Education
Metropolitan State University of Denver
Bachelor's degree, Criminal Justice