CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
Target May 2015 - Present
Self Employed @ JToneBodyFitness February 2012 - Present
Life Time - The Healthy Way of Life Company January 2015 - July 2015
CenturyLink June 2002 - April 2014
LA Fitness January 2011 - February 2012
Skills
Fitness Training, Sales, Telecommunications, Personal Training, Security, Nutrition, Coaching, Fitness, Cpr Certified, Weight Training, Wellness, Training, Strength Training, Lifestyle Coaching, AED, First Aid, Functional Training, Strength, Exercise Physiology, Wellness Coaching
Education
Rasmussen College-Minnesota 2014 — 2017
Bachelor's degree, Business Management
National Personal Training Institute 2009 — 2010
Certified Personal Trainer, Physical Fitness Technician
Minnesota School of Business 2000 — 2002
CenturyLink February 2013 - Present
Chip Off The Ol' Block Antiques July 2011 - Present
IMB Outfitters October 2009 - February 2013
TEK Systems August 2011 - January 2013
Embarq September 1999 - October 2009
Sprint 1991 - 1999
Johnson Controls 1988 - 1991
Skills
Project Planning, Telecommunications, Finance, Vendor Management, Sales, Process Improvement, Budgets, Wireless
Education
Missouri State University 1985 — 1988
BS, Acct
PASS Security July 2015 - Present
CenturyLink July 2013 - July 2015
Savvis April 2007 - July 2013
Skills
Security, Data Center, Microsoft SQL Server, Lenel, Windows Server, C++ Language, Access Control, CCTV, Network Administration, Desktop Application..., Visual Studio, Web Development, SharePoint, Customer Service, Integration, Project Management
Education
Missouri State University
Bachelor of Science (BS), Computer Science
CenturyLink November 2012 - Present
CenturyLink April 2011 - November 2012
CenturyLink April 2009 - April 2011
CenturyLink April 2005 - April 2009
Callaway County Sheriff's Dept. June 2003 - January 2005
Skills
DSL, Call Centers, Telecommunications, Telephony, Broadband, IPTV, Task Assignment, DSLAM, Adtran, Avaya, Prism, Sales, Calix, Alcatel, Nortel, Provisioning, Einstein, Martens, Ensemble, Switches, Customer Retention, Ethernet, Gigabit Ethernet, GPON, VDSL2, DLC, Dispatching, Troubleshooting
Education
Southeast Missouri State University 2002 — 2003
Criminal Justice/Police Science, 3.8
Moberly Area Community College
Computer Information Systems, Computer and Information Sciences and Support Services, 3.9
Macy's November 2014 - Present
JetBlue Airways June 2014 - Present
CenturyLink July 2013 - June 2014
American Cancer Society 2011 - 2014
SuperShuttle February 2012 - May 2013
SuperShuttle January 2009 - January 2012
SuperShuttle July 2008 - January 2009
Skills
Account Reconciliation, Accounting, Accounts Receivable, Budgets, Financial Reporting, Customer Service, Financial Analysis, Payroll, Microsoft Office, Microsoft Excel, Team Building, Forecasting, QuickBooks, Training, Negotiation, Account Management, Transportation, Sales, Transportation..., Event Management, Event Planning, Program Management
Education
University of Phoenix 2011 — 2013
MBA, Business Administration, Management and Operations, 3.74
Monroe College 2005 — 2008
BBA, Business Management; Finance
CenturyLink 2005 - Present
CenturyLink 2001 - 2005
CenturyLink 1997 - 2001
Underground Piercing 1993 - 1997
M & P Utilities 1989 - 1993
Skills
Telecommunications, VoIP, Telephony, Cross-functional Team..., Co-location, T1, Management, Direct Sales, Managed Services, MPLS, Customer Retention, Customer Satisfaction, Vendor Management, Unified Communications, Ethernet, IP, Wireless, Call Centers
Education
Minnesota State University, Mankato 1985 — 1990
Bachelor of Science (B.S.), Construction Management
Apex Revenue Technologies August 2014 - Present
Virtelligence May 2014 - August 2014
CenturyLink February 2013 - May 2014
ImageTrend May 2011 - August 2012
LSS Data Systems July 2009 - May 2011
Supply Chain Intelligence 2006 - 2009
Creative Ad Solutions September 2002 - January 2005
Skills
Trade Shows, Customer Service, Contract Negotiation, Sales Management, Account Management, B2B, CRM, Sales, Budgets, Event Planning, Marketing, Advertising, Marketing Strategy, Product Marketing, Sales Process, Sales Presentations, Strategic Partnerships, Sales Operations, Customer Satisfaction, Direct Sales, Management
Education
Minnesota State University 2006 — 2009
Bachelor of Science, Marketing
Minnesota State University, Mankato 2006 — 2009
Bachelor's degree, Marketing
Manpower September 2014 - Present
United States Army Reserve July 2013 - Present
CenturyLink June 2014 - September 2014
United States Army Reserve July 2011 - July 2013
Farley & Sather's Candy Co. February 2013 - June 2013
Family Video August 2009 - June 2011
Target November 2010 - February 2011
Skills
Computers, Microsoft Office, Inventory Accuracy, Cashiering
Education
Minnesota State College-Southeast Technical 2013 — 2015
Associate of Arts and Sciences (AAS), Legal Administrative Assistant/Secretary
Ridgewater College 2009 — 2011
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
CenturyLink January 2015 - Present
CenturyLink October 2013 - June 2014
CenturyLink January 2011 - October 2013
CenturyLink January 2009 - January 2011
CenturyLink January 2008 - January 2009
Skills
Management, Marketing, Time Management, Customer Service, Customer Experience, Event Management, Telecommunications, Budgets, Sales, Call Centers, Cloud Computing, Access, Customer Retention, Sales Support Tools, Event Planning, Project Coordination, Team Building, Business Planning, Business Analysis, Small Business, Marketing Communications, Employee Training, Training, Telephony, Call Center..., Call Center Development, Business Development, Customer Satisfaction
Education
Mount Vernon Nazarene University 2011 — 2015
Bachelor of Business Administration (BBA), Marketing
Ohio State University-Mansfield Campus 2008 — 2011
Payless ShoeSource March 2014 - Present
H&R Block October 2011 - January 2014
Homemade Gourmet June 2002 - June 2011
HG Foods, LLC January 2009 - May 2011
CenturyLink January 2006 - December 2009
Sprint December 2003 - December 2004
Sprint December 2000 - December 2003
Sprint June 1998 - December 1999
Skills
Curriculum Writing, Instructional Design, Training Delivery, Training, Employee Training, E-Learning, Instructor-led Training, Coaching, Technical Writing, Captivate, Workshop Facilitation, Leadership, Call Centers, Management, ADDIE, CRM, Time Management, Sales Process, Public Speaking, Leadership Development, PowerPoint, Sales, Project Management, Team Building, Selling, Editing, Organizational..., Curriculum Design, Curriculum Development, Employee Relations, Needs Analysis, Technical Training, Customer Service, Performance Management, Team Leadership, Process Improvement, Sales Management, Program Management, Customer Satisfaction, Customer Retention, Social Networking, Cross-functional Team..., Customer Experience, Strategic Planning, Small Business, Marketing, Vendor Management, Newsletters, Event Planning, Interviews
Education
Missouri State University 1993 — 1995
Communication Management, Public Relations, Marketing
AIG 2013 - Present
Hostess Brands September 2012 - November 2012
Teva Pharmaceuticals December 2011 - August 2012
CenturyLink November 2010 - December 2011
Embarq / CenturyLink December 2005 - September 2009
H&R Block July 2003 - December 2005
H&R Block Financial Advisors August 2000 - July 2003
Seaboard Corporation July 1998 - August 2000
Tie Communications March 1997 - July 1998
Missouri Department of Insurance 1995 - 1997
Skills
Budgeting, Forecasting, Business Case..., Business Process..., Strategic Thinking, Budgets, Business Case, Cross-functional Team..., Strategic Planning, Management, Process Improvement, Strategy, Analysis, Finance, Financial Modeling, Supply Chain, Start-ups, Mergers & Acquisitions, Financial Analysis, Leadership, SAP, Variance Analysis, Executive Management
Education
Missouri State University 1992 — 1995
MBA, Finance
Missouri State University
BS, Economics
Mediacom Communications July 2010 - Present
CenturyLink August 2006 - July 2010
JPMorgan Chase February 2004 - August 2006
AT&T March 2001 - February 2004
MCI December 1999 - March 2001
Skills
Sales Management, Telecommunication..., Consulting, Account Management, Sales, Customer Service, New Business Development, Customer Satisfaction, B2B, Strategic Planning, Marketing Strategy, Direct Sales, Salesforce.com, Telephony, Networking, Sales Process, Call Centers, Telecommunications, Marketing, VoIP, Team Building, Small Business, Selling, Time Management, Customer Retention, Cold Calling
Education
Webster University 2010 — 2015
MBA, Business, A
Missouri State University 2002 — 2005
Business, Business, Management, Accounting
CenturyLink July 2015 - Present
Cogent Communications September 2013 - July 2015
CenturyLink March 2010 - September 2013
Qwest December 2007 - March 2010
Northland Temporaries, Inc March 2007 - October 2007
Spherion September 2006 - February 2007
Daticon Inc March 2001 - September 2006
Skills
Telecommunications, Sales Management, Sales Management..., Management, Project Management, Sales, Coaching, Staffing Services, Human Resources, Salesforce.com, Marketing, IP Phones, Telecommunications..., Recruiting, Customer Service, CRM, Time Management, Networking
Education
Minnesota School of Business-Richfield 2008 — 2008
Paralegal Studies
Littler Mendelson July 2015 - Present
CenturyLink June 2011 - June 2015
Beauty Brands July 2007 - June 2011
Skills
Salesforce.com..., 10 Key, Microsoft Word, Microsoft Excel, Customer Service, Customer Satisfaction, Time Management, Inventory Management, Data Entry, Outlook, Sales, Microsoft Office, Access, PowerPoint, Process Scheduler, Training, Leadership, Retail, Visual Merchandising, Organization, Merchandising, Event Planning, Team Leadership, Team Building, Human Resources, Call Centers
Education
Missouri State University 1999 — 2004
Bachelors of Science degree, Recreation and Leisure Studies; Health and Wellness Promotion
Emmanuel October 2014 - Present
Freelance January 2012 - August 2014
Turner Broadcasting System January 2014 - April 2014
BET (BET Networks, a subsidiary of Viacom Inc.) March 2012 - June 2013
CenturyLink May 2011 - August 2011
Google July 2010 - July 2010
Skills
Media & Entertainment, Marketing, New Media, Customer Service, Creative Direction, Music, Television, Social Media, Event Planning, Microsoft Excel, Leadership, Organization, Communication, Microsoft Office, Advertising, Public Relations, Sales
Education
Morehouse College 2009 — 2014
Bachelor of Arts (B.A.), Business Administration
Ensighten August 2012 - Present
Symantec August 2011 - September 2012
Adobe Systems February 2010 - August 2011
CenturyLink July 2009 - January 2010
RiverWind Designs / Evergreenr Solutions November 2001 - January 2010
EMBARQ June 2006 - June 2009
Dawn Solutions, Inc. March 2003 - November 2006
Sprint October 2004 - May 2006
Skills
Website Optimization, A/B and Multivariate..., Search Engine..., Web Design, Web Development, Solution Design, Consultant, XHTML, jQuery, CSS, AJAX, JavaScript, Multivariate Testing, A/B testing, Analytics, Digital Marketing, Dreamweaver, E-commerce, Flash, Integration, MySQL, Omniture, PHP, SEO, SQL, Solution Architecture, Testing, User Experience, User Interface, User Interface Design, Web Analytics, Web Applications, Web Services, WordPress, XML, A/B Testing, Consulting
Education
CIW
Master Certified Internet Web Designer, Internet
Missouri State University
Graphic Design
Training
US ARMY Quartermaster School
Graduate, Unit Supply Specialist 92Y
CenturyLink September 2013 - Present
CenturyLink December 2006 - August 2013
University of Louisiana at Monroe August 2006 - August 2007
Skills
Telecommunications, Call Centers, Process Improvement, Quality Assurance, Customer Experience, VoIP, Analysis, Customer Satisfaction, Management, Troubleshooting, Auditing, Training, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Customer Service, PowerPoint, Sales
Education
Montana State University-Billings 2013 — 2015
Certificate, Human Resources Management/Personnel Administration, General
University of Louisiana at Monroe
Bachelor of Business Administration (B.B.A.), Accounting
Wells Fargo August 2014 - February 2015
BlueShovel December 2012 - July 2014
CenturyLink April 2014 - May 2014
Rural/Metro Corporation November 2013 - March 2014
Yulex Corporation August 2013 - October 2013
Arizona Department of Revenue April 2013 - June 2013
American Express September 2011 - December 2012
AudeoX August 2008 - May 2011
Kindall Enterprises February 1998 - August 2008
Gibbs and Associates 2000 - 2005
Skills
Marketing Strategy, Software Development, Agile Project Management, Entrepreneurship, Web Design, Product Development, Testing, Business Development, Process Improvement, Start-ups, Automation, Information Architecture, Quality Assurance, Requirements Analysis, Software Quality..., Editing, Technical Writing, User Interface Design, Integration, User Experience, SharePoint, Software Documentation, Business Analysis, SEO, User Interface, HTML, Networking, CSS, C, Windows
Education
Moorpark College 2002 — 2003
Computer Science
Phoenix Institute of Technology 1991 — 1992
Advertisting and Graphic Design, Digital Communication and Media/Multimedia
CenturyLink September 2013 - Present
Centurylink, Qwest, USWest January 2000 - September 2013
United States Air Force November 1977 - November 1999
Skills
Telecommunications, Troubleshooting, VoIP, Project Management, Wireless, IP, Team Leadership, Networking, Integration, Microsoft Office, Network Design, Routers, Switches, Telephony
Education
Minot State University 1985 — 1987
Associate of Science (A.S.), Computer Science
CenturyLink April 2011 - Present
Qwest September 2007 - April 2011
Technisource, Inc September 2007 - February 2008
Workway, Inc February 2007 - June 2007
2006Microsoft Corp 2005 - 2006
US Bank Service Center July 2002 - March 2005
Skills
Recruiting, Human Resources, Call Center, Telecommunications, Marketing, advertising, ad..., Employee Engagement, Recruitment Advertising, Creative Writer, Creative Solutions, Project Management, Sales, Strategic Planning, Strategic Sourcing, Employee Benefits, Union Experience, Recruitment Training, Technical Recruiting, Market Research, Employee Relations, Interviews, Training, Call Centers, Screening, Sourcing, Applicant Tracking..., Talent Acquisition, Vendor Management, SDLC, Internet Recruiting, Performance Management, Benefits Negotiation, Onboarding, Temporary Placement, Deferred Compensation, Hiring, Management, Workforce Planning, Networking, College Recruiting, Staffing Services, Job Fairs, Employer Branding, Taleo
Education
Minnesota State University, Moorhead 2001 — 2005
BA, Sociology
Liberty Mutual Insurance May 2013 - Present
Boy Scouts of America June 2012 - Present
CenturyLink January 1994 - June 2012
Skills
Microsoft Excel, PowerPoint, Customer Service, Training, Quality Center, Management, Microsoft Word, Telephony, System Testing, DSL, Avaya IP Telephony, iEX Totalview, Qfinity systems, Adobe Acrobat..., Microsoft Sharepoint...
Education
University of Central Florida 1986 — 1991
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Montreat College 1984 — 1986
Associate of Arts (A.A.)
CenturyLink April 2009 - August 2012
Mchenry County Orthopaedics January 2007 - May 2007
Barrington Orthopaedics August 2005 - July 2006
Skills
Telecommunications, Microsoft Office, Java, Customer Service, Strategic Planning, Customer Acquisition, Medical Terminology, Medical Records, medical insurance, Medical Education, Customer Satisfaction
Education
Minnesota School of Business 2010 — 2013
Bachelor of Applied Science (BASc), Healthcare Management, Senior
Fremd High School 1994 — 1998
Highschool diploma, general education
CenturyLink May 2012 - Present
AdvoCare September 2011 - Present
CenturyLink April 2008 - May 2012
CenturyTel April 1999 - April 2008
Viterbo University June 1989 - April 1999
Skills
DSL Networking, FTTP,..., Leading Projects, Provide translations..., Familiar with Calix,..., Database Administration, Music Director, Member Wisconsin..., Troubleshooting, Management, OSP Engineering, Inside Plant, Channel Banks, GR-303, Nortel DMS, Telecom Switching, T1s, T-3, OC-x, Call Centers, Telephony, Customer Service, Public Speaking
Education
Rasmussen College-Minnesota 1983 — 1984
None, Sales and Business Admin
Minnesota State University, Mankato 1982 — 1982
None, English
Qualex Consulting Services, Inc. August 2015 - Present
nSPARC September 2014 - May 2015
CenturyLink May 2014 - August 2014
Cincinnati Reds May 2013 - August 2013
Skills
iOS development, Objective-C, Mobile Applications, MySQL, Business Technology, iPhone, Oracle SQL Developer, Software Development, Xcode, Oracle PL/SQL..., Social Media, WebFOCUS, iOS Development, SQL, Public Speaking, Microsoft Word, Microsoft Excel
Education
Mississippi State University 2013 — 2015
Master of Science (MS), Management Information Systems, General
Mississippi State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Information Technology
CenturyLink May 2015 - Present
Jewels by Park Lane December 2014 - Present
Up The Creek Bar & Grill Inc May 2014 - Present
Monticello Schools April 2014 - May 2015
lia sophia Independent Advisor July 2005 - December 2014
Landscape Structures January 2000 - August 2006
Coldwell Banker Burnet May 1998 - December 1999
Skills
Microsoft Office, Marketing, Microsoft Word, Microsoft Excel, Customer Service, Event Planning, Social Media, Leadership, Sales, Recruiting, Inventory Management, Budgets, Sales Management, Team Building, Training, Management, Public Speaking, Social Networking, Direct Sales, Event Management
Education
Anoka-Hennepin Technical College 1998 — 2000
Associates, Architectural Drafting
Minnesota State University, Mankato 1995 — 1996
None, General Studies
Buffalo high school 1991 — 1995
Diploma
In Search of My Next Opportunity Contract Senior BuyerSLPT Global Pump GroupAugust 2014 - August 2015
QualServ Solutions January 2014 - April 2014
Butler & Cook, Inc. June 2013 - July 2013
Webster University January 2013 - April 2013
Weatherford November 2010 - April 2013
achristiansvoice.com 2006 - 2013
Institute of Supply Management - Kansas City August 2010 - November 2010
CenturyLink July 2009 - October 2009
Embarq May 2006 - June 2009
Sprint February 1999 - May 2006
Skills
Supply Chain Management, Procurement, Strategic Sourcing, Purchasing, Supply Management, Supply Chain, Materials Management, Sourcing, Pricing, Inventory Control, Cross-functional Team..., Vendor Management, Global Sourcing, E-procurement, Supplier Negotiation, Process Improvement, Leadership, Management, Inventory Management, Program Management, SAP, Contract Negotiation, Six Sigma, Manufacturing, Logistics, Outsourcing, Negotiation, MRP, CRM, Operations Management, Project Planning, Business Process..., Logistics Management, Contract Management, Forecasting, Supply Chain..., Materials, Project Management, Continuous Improvement, ERP, Process Engineering, Change Management
Education
Keller Graduate School of Management 2004 — 2005
Project Management
Rockhurst University 1982 — 1986
M.B.A., Management
Missouri Western State University 1970 — 1973
BSBA, Management
Florida College 1968 — 1970
AA, Secondary Education
CenturyLink July 2003 - Present
Nortel Networks April 2000 - October 2002
Ristal Engineering, Inc. 1995 - 2000
Skills
Telecommunications, Troubleshooting, Networking, Management, Training, Leadership, Databases, Team Leadership, Customer Relations, Integration
Education
Mount Vernon Nazarene University 2008 — 2009
MBA, Master of Business Administration
Mount Vernon Nazarene University 2006 — 2007
BBA, Bachelor of Business Administration
CenturyLink February 2015 - Present
Apex Systems July 2014 - January 2015
TailWind Voice and Data December 2012 - April 2013
Xora, Inc. August 2011 - August 2012
Xora, Inc. July 2010 - August 2011
NCC Global Service, LLC July 2008 - March 2010
Qualxserv July 2007 - July 2008
Minnesota Computers May 2006 - May 2007
WALSER CHEVROLET September 2003 - March 2006
IBM PRINTING SYSTEMS January 1998 - January 2003
Skills
Customer Satisfaction, Salesforce.com, Problem Solving, Technical Support, Remote Troubleshooting, Field Operations, Business Support..., Microsoft Office, Microsoft Excel, WebEx, GPS Tracking, Field Force Management, Telephone Skills, Computer Hardware, GPS, Customer Service, Product Management, SaaS, Wireless, Mobile Devices, Cloud Computing, Vendor Management, NetSuite, SharePoint, Telephony, Billing Process, Invoicing, Call Centers, Enterprise Software, Solution Selling, Sales, Time Management, Sales Operations, Hardware, Software Installation, Telecommunications, VoIP, Product Development, Cross-functional Team..., Account Management, Team Leadership, CRM, Process Improvement, Visio, Direct Sales, Customer Retention, Software Documentation, Troubleshooting, Networking, Professional Services
Education
Minnesota State University, Mankato 1976 — 1980
BS, Business Administration
CENTURYLINK November 2005 - December 2014
AMERICAN NATIONAL PROPERTY AND CASUALTY COMPANY January 2002 - November 2005
SPRINGFIELD REGIONAL ARTS COUNCIL August 2000 - January 2002
JAMES RIVER BASIN PARTNERSHIP February 1998 - July 2000
OZARKS TECHNICAL COMMUNITY COLLEGE July 1997 - February 1998
Skills
Event Management, Copywriting, Fundraising, Public Relations, Marketing, Grant Writing, Digital Photography, Video Production, Video Editing, Public Speaking, Legislative Affairs, Environmental Awareness, Media Relations, Internal & External..., Press Releases, Marketing Communications, Strategic Planning, Newsletters, Advertising, Community Development, Training, Editing, Management, Budgets, Community Outreach, New Business Development, Social Networking, Event Planning, Strategy, Sponsorship, Social Media, Program Management, Business Development, Social Media Marketing, Sales, Creative Direction, Marketing Strategy, Online Marketing, Video, Radio, Direct Marketing, Email Marketing, Start-ups, Online Advertising, Integrated Marketing, Strategic Communications, Corporate Communications, Facebook, Direct Mail, Product Marketing
Education
Missouri State University
Master of Arts, Communications
Missouri State University
Bachelor of Science, Sales/Sales Management, Marketing
Ozarks Technical Community College
Adobe Creative Suite Courses
University of Georgia - College of Education
Using Social Media to Build Business, Certificate Program
CenturyLink April 2011 - Present
CenturyLink Business 2011 - Present
Embarq 2003 - 2011
Sprint 1998 - 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Leadership, Team Building
Education
Minnesota State University, Moorhead 1985 — 1991
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Accenture April 2014 - Present
Xerox Business Services June 2005 - December 2013
CenturyLink 2001 - 2005
Consolidated Billing Services, Inc. 1998 - 2001
Sun Healthcare Group 1997 - 1998
Phoenix Health Group, Inc. 1994 - 1997
Skills
BPO Operations..., Sarbanes-Oxley, Financial Accounting, Project Management, Client Development, Outsourcing Management, Process Improvement..., Operations Management, Business Process..., Business Process..., Client Delivery
Education
University of Phoenix 2001 — 2003
Masters, Business Administration
Minnesota State University, Moorhead 1989 — 1993
Bachelor of Science, Accounting
Ranstad - Wells Fargo Bank January 2014 - Present
CenturyLink 1998 - 2012
Skills
Project Management, Program Management, Project Planning, Test Management, Test Planning, Testing, Test Cases, User Acceptance Testing, Regression Testing, System Testing, Usability Testing, Manual Testing, Test Automation, Microsoft Word, Microsoft Excel, CaliberRM, Data Analysis, Databases, PowerPoint, MS Project, Problem Solving, Teamwork, Telecommunications, DSL, Outside Plant, Records Management, Change Management, HRIS, Internal Audit, Auditing, Sarbanes-Oxley, Customer Service, Coordination, Document Review, Document Management, Technical Documentation, Analysis, Budget Process, Budget Monitoring, Department Budgeting, Budget Reconciliation, SharePoint, SharePoint Designer, Compliance, Cost, Internal Communications, Broadband, Process Improvement, Requirements Analysis, Software Documentation
Education
Missouri State University 1972 — 1974
No, Business, Clothing and Textiles
CenturyLink August 2012 - Present
QWEST COMMUNICATIONS CORP June 1996 - April 2011
Skills
Ethernet, GPON, FTTC/FTTN, OSP Fiber Build, IOF Fiber Build, Ethernet over Copper, Capacity and Bandwidth..., DWDM, VoIP, Telecommunications, Fiber Optics, IP, Project Planning, Program Management, Certified Contractor..., Wilderness First..., Advanced open water..., Copper Cabling, Wireless, Broadband, Network Capacity..., Calix Equipment..., Root Cause Analysis, Solution Development, Productivity Improvement, Quality Assurance, Risk Management, Strategic Negotiations, Dispute Resolution, Sustainability, Strategic Leadership, Permit Applications, Easements, Right-of-Way Acquisition, Contract Management, Legal Issues, Project Estimation
Education
Montana State University-Bozeman 2008 — 2014
Master of Science (MS), Construction & Engineering Management
University of Wyoming 1995 — 2000
Bachelor of Science (BS), Small Business Administration/Management
PetSmart May 2013 - Present
MaPS May 2012 - April 2013
CenturyLink May 2011 - May 2012
Dex One June 2009 - December 2010
Dex One October 2006 - June 2009
Leflein Associates, Inc. November 2002 - May 2006
Starbucks Coffee Company 2000 - 2001
WRAT-FM 1998 - 2001
NetRadio.com 2000 - 2000
McLeod USA 1999 - 2000
Skills
Brand Loyalty, Net Promoter Score, Data Analysis, Marketing, Customer Insight, Strategy, Cross-functional Team..., Training, Program Management, Management, Direct Marketing, Analysis, Market Research, Leadership, Customer Experience, Competitive Analysis, Focus Groups, Lead Generation, Project Management, Product Management, Quantitative Research, Analytics, Qualitative Research, CRM, Segmentation, Marketing Strategy, SEM
Education
Regis University 2002 — 2004
MBA
Monmouth University 1996 — 1999
BA, Interdisciplinary Studies
CenturyLink February 2013 - Present
CenturyLink November 2010 - Present
Qwest Communications 1999 - August 2010
C2H2, Inc. May 2002 - June 2004
Risk Analytics September 1996 - May 1999
Key Bank September 1991 - August 1996
Skills
Negotiation, Business Development
Education
Bard Center for Entrepreneurship Development 1998 — 1999
Certificate of Entrepreneurship
University of Colorado at Denver 1996 — 1999
MBA
Montana State University-Bozeman 1985 — 1991
Bachelor, Accounting, Finance
Helena High School
CenturyLink September 2014 - Present
Byrnes Mechanical Contractors May 2011 - August 2011
Byrnes mechanical June 2009 - August 2009
Skills
Power Tools, general home improvement, electrical circuit..., Construction, Microsoft Office, Microsoft Excel, Blueprint Reading, Microsoft Word, Plumbing
Education
Mississippi College 2010 — 2014
Physics engineering, Electrical and Electronics Engineering
Conley Equipment July 2011 - Present
Strategic Direct Solutions 2010 - Present
CenturyLink May 1999 - July 2010
Skills
Electricians, Carpentry, Plumbing, Welding, Architectural Design, Engineering, Mechatronics, Inventor
Education
Montana State University-Bozeman 1991 — 1995
Electrical and Electronics Engineering
Miles City Community College. Montana 1990 — 1990
Associate's degree, General Studies
Expert System June 2014 - Present
CenturyLink January 2014 - May 2014
Next IT February 2012 - December 2013
New Horizons Computer Learning Center August 2009 - February 2012
Skills
New Business Development, Customer Relations, Contract Negotiation, Negotiation, Customer Service, B2B, Solution Selling, Training, Management, Sales, Salesforce.com, Sales Process, Futurist, Direct Sales, CRM, Account Management, Enterprise Software, Strategy, Sales Operations, Strategic Partnerships
Education
Minnesota State University, Mankato 2003 — 2008
B.S. Management, Management, Marketing, Business Law
Menomonie HIgh
Clearview Sign June 2013 - Present
CenturyLink June 2011 - Present
Dolphin Fast Food April 2010 - May 2011
Heartland Food Corp. March 2009 - April 2010
SkipperLiner May 2005 - February 2009
Skills
Crew Scheduling, Profit Margins, Multi Tasking, Accountability, Time Management, Customer Service, Customer Retention, Customer Satisfaction, Internal Communications, Crisis Management, Preparedness, Quality Assurance, Training, Management, Customer Experience, Phone Etiquette, Call Centers, Profit, Supervising, Loss Prevention, P, People Skills, Hiring, Cashiering, Schedules, Pay Close Attention to...
Education
Minnesota State College-Southeast Technical 2005 — 2006
Associate's degree, Autobody/Collision and Repair Technology/Technician
Lincoln County R-III School District January 2014 - Present
S N B Trucking, Inc April 2007 - Present
Missouri Farm Bureau October 2012 - August 2013
CenturyLink September 2003 - December 2011
Verizon April 1997 - September 2003
GTE July 1995 - April 1997
Skills
Access, Excel, Analytics, PowerPoint, Word, MS Project, Visio, Accounting, Marketing Communications, Outlook, Public Relations, Customer Service, Negotiation, Coordinating Events
Education
Missouri Baptist University 1996 — 2001
BA
St. Charles County Community College 1988 — 1993
Associates
CenturyLink August 2011 - Present
Qwest Communications January 2011 - August 2011
Qwest Communications September 2004 - January 2011
MCI March 1991 - September 2004
MCI 1997 - 2003
Sprint August 1988 - December 1990
Skills
Managed Services, MPLS, Cloud Computing, IP, Co-location, VoIP, Professional Services, Selling, Ethernet, WAN, Networking, Enterprise Software, Account Management, SIP Trunking, Solution Selling, Unified Communications, Sales, Telecommunications, Customer Retention, Direct Sales
Education
Minnesota School of Business
MAIR, Industrial Relations, Economics
University of Minnesota-Twin Cities
B.A., History
CenturyLink March 2013 - Present
Non-Profit Organizations 2009 - Present
US Department of Commerce 2010 - 2010
Embarq 1997 - 2010
Sprint 1997 - 2010
United Telephone December 1979 - November 1997
United States Army 1971 - 1974
Skills
Problem Solving, Financial Analysis, Documentation, Accounting, Compliance, Process Improvement, Business Analysis, Telecommunications, Accounts Receivable, Contract Negotiations, Negotiation, Accounts Payable, Data Analysis, Microsoft Office, Business Process..., Financial Reporting, Planning, Account Management, Budgeting, Project Management, Innovation, Microsoft Excel, Microsoft Word, Quality Assurance
Education
Minnesota State University, Mankato 1978 — 1979
B.S. (cum laude), Business Administration (Accounting Concentration)
Southwest Minnesota State University
CenturyLink March 2013 - Present
CenturyLink May 2010 - March 2013
EMBARQ 2005 - 2010
Sprint 2001 - 2005
Sprint December 1996 - May 2001
Skills
Cross-functional Team..., Salesforce.com, CRM, Business Process..., Cloud Computing, Leadership, Management, Process Improvement, Program Management, Enterprise Software, Project Management, Analysis, Project Planning, Requirements Analysis, Reporting Systems, Salesforce.com..., Repository, Agile Methodologies, Scrum, Scrum Master, Integration
Education
Mount Vernon Nazarene University 2007 — 2009
Master of Science in Management, Organizational Management, 4.0
Johnson University - Florida (Florida Christian College) 1987 — 1992
Bachelor of Science (B.S.), Music and Christian Education
TouchNet Information Systems, Inc. April 2014 - Present
Penton January 2013 - April 2014
CenturyLink July 2012 - January 2013
Centriq Training January 2012 - May 2012
WaterOne, Johnson County Kansas March 1995 - June 2011
Skills
Salesforce.com, SQL, ASP.NET, Visualforce Pages, Apex Programming, ADO.NET, LINQ, Apex Data Loader, Visual C#, HTML, SOQL, ASP.NET AJAX, Microsoft Office, Apache Ant, HTML + CSS, Force.com, Cloud Computing, Managed Services, CRM, Web Applications, Databases, Project Management, Ant, SDLC
Education
ADM-201 SFDC Administration Essentials for New Admins
Centriq 2012 — 2012
Application Developer Track
Missouri Western State University 1990 — 1994
Bachelor of Science, Biology/Natural Science/Chemistry
WestRock June 2015 - Present
CenturyLink May 2014 - April 2015
NuTech National February 2012 - May 2014
Criticom Monitoring Services/Protection One March 2010 - February 2012
Security Networks October 2009 - March 2010
New York City Police Department September 2002 - February 2009
Skills
Security, Data Entry, Troubleshooting, Administrative..., Access, Time Management, Office Management, Customer Service, Microsoft Office, Military, Police, Technical Support, Alarm Systems, Records Management, Process Scheduler, Administrative..., Problem Solving, Customer Satisfaction
Education
University of Central Florida 2013 — 2016
Bachelor's degree, Psychology, Junior
Valencia Community College 2012 — 2013
Associate of Arts (AA), Psychology, 3.25GPA
Monroe College 2000 — 2002
Associates, Accounting, 3.49GPA
CenturyLink April 2011 - Present
QWEST COMMUNICATIONS CORP July 2008 - April 2011
QWEST COMMUNICATIONS CORP May 2006 - July 2008
QWEST COMMUNICATIONS CORP August 2003 - May 2006
QWEST COMMUNICATIONS CORP March 2001 - August 2003
WorldCom August 1997 - March 2001
Skills
Access, Budgets, Telecommunications, Integration, Pricing, Negotiation, Program Management, Business Analysis, Analysis, Cross-functional Team..., Team Leadership, Business Process..., Project Planning, Project Management, Strategic Planning, Product Development, Leadership, Business Development, Management
Education
Mississppi State University 1996 — 1997
Master of Business Administration (M.B.A.)
Mississippi State University 1991 — 1995
Bachelor of Science (B.S.), Foreign Language (French)
Wells Fargo December 2011 - Present
University of Nevada Las Vegas August 2015 - Present
CenturyLink November 2009 - December 2011
The Siegel Group Nevada November 2008 - November 2009
Jackson Hewitt September 2007 - June 2008
Cox Communications July 2005 - August 2007
Cox Communications July 2002 - July 2005
Mandalay Bay Resort & Casino April 2001 - July 2002
EquityPR August 2000 - April 2001
PurchasePro.com October 1999 - September 2000
Skills
Public Relations, Marketing Communications, Media Relations, Internal Communications, Investor Relations, Writing, Press Releases, Strategic Communications, Multicultural, Hispanic Marketing, Integrated Marketing, Acquisition Marketing, Event Planning, Marketing, Event Management, Advertising, Strategy, Marketing Strategy, Leadership, Program Management, Entrepreneurship, Market Planning, Business Development, Budgets, Account Management, Management, Direct Marketing, Sales, Coaching, Analysis, Direct Mail, E-commerce, Strategic Partnerships, CRM, Online Marketing, Social Media Marketing, Email Marketing, Competitive Analysis, Online Advertising, Corporate Communications, Customer Acquisition, Digital Marketing, Product Marketing, Lead Generation, Brand Awareness, Marketing Management, Brand Development, Digital Media, Media Planning, Social Networking
Education
Missouri State University
Master of Business Administration (M.B.A.), 3.64 GPA
University of Nevada-Las Vegas
Bachelor's Degree, Marketing
Patrick Henry High School
Nvent June 2015 - Present
Think Big, A Teradata Company September 2014 - June 2015
Think Big Analytics January 2014 - September 2014
Think Big Analytics March 2013 - June 2014
E*TRADE Financial September 2012 - February 2013
E*TRADE Financial June 2011 - August 2012
Blindsource of Bozeman Inc June 2006 - August 2011
Morgan Stanley Smith Barney May 2010 - May 2011
Bob Trailers March 2006 - September 2006
CenturyLink September 2004 - December 2005
Skills
Technical Recruiting, Talent Acquisition, Big Data Recruiting, Problem Solving, Management, Team-oriented, Business Development, Training, Sales Operations, Business Intelligence, Account Management, Leadership, Sales, Lead Generation, Customer Service, Product Management, Negotiation, CRM, Strategy, Salesforce.com, Budgets, Entrepreneurship, Call Centers, Marketing, Start-ups, Teamwork, Inside Sales, Sales Management, Hadoop, Selling, Analytics, Analysis, Call Center, General Operations, Customer Acquisition, Research, Team Oriented, Project Management, Budgeting, Sales Support, High Energy
Education
Montana State University-Bozeman 1995 — 2001
Bachelor of Science, Business Administration; Marketing Emphasis
Avon Old Farms 1991 — 1994
CenturyLink January 2014 - Present
Menttium Corporation April 2012 - December 2013
Atterro Human Capital Group September 2008 - April 2012
Granite City Food and Brewery November 2001 - July 2008
Skills
Recruiting, Human Resources, Training, Employee Relations, Talent Management, Talent Acquisition, PeopleSoft, Coaching, Applicant Tracking..., Temporary Staffing, Staffing Services, Customer Service, Account Management, Management, Public Speaking, CRM, Salesforce.com, Interviewing Skills, Relationship Management
Education
Minnesota State University, Moorhead 1998 — 2003
Bachelors of Science, Social Studies Education
CenturyLink July 2008 - Present
QWEST COMMUNICATIONS CORP May 1997 - July 2008
Russian Telecommunications Development Communications October 1995 - October 1996
Tota Petroleum, Inc February 1989 - August 1995
Skills
Telecommunications, Forecasting, Cross-functional Team..., Project Management, Analysis, Financial Analysis
Education
Montana State University-Bozeman 1984 — 1988
Bachelor of Science in Business with emphasis in Accounting, Accounting
Netsmart Technologies September 2014 - Present
Genesis10 December 2013 - September 2014
VinSolutions July 2013 - December 2013
Genesis10 September 2010 - July 2013
CenturyLink May 2007 - April 2010
Missouri Air National Guard March 1987 - April 2009
CenturyLink February 2005 - May 2007
Sprint Nextel September 2002 - February 2005
Sprint Nextel March 2001 - September 2002
University of Kansas Medical Center March 1999 - March 2001
Skills
Leadership, Business Process..., Disaster Recovery, Matrix Management, Vendor Management, Unix, Software Documentation, Project Management, Vendor Relationships, Data Center, SDLC, Integration, VMware, Requirements Gathering, Testing, Security, Telecommunications, System Administration, Networking, System Deployment, Servers, Operating Systems, Hardware, Management, Software Development, Information Technology, Project Planning, Switches, Agile Methodologies, Technical Support, IT Management, Routers, Windows, Vendor Relationship...
Education
Missouri Western State University
Veterans United Home Loans December 2009 - Present
CenturyLink October 2007 - December 2009
CenturyTel September 2002 - October 2007
Verizon July 2000 - August 2002
GTE June 1990 - June 2000
Skills
Business Planning, Analysis, Internal Communications, Press Releases, Corporate Communications, Customer Service, Banking, Microsoft Office, Public Relations, Finance, Account Management, Budgets, Management, Loan Origination, Marketing Communications, Leadership, Real Estate, Advertising, Social Media Marketing, Loans
Education
Missouri State University
B.S., Marketing
Sioux Falls Wine & Gift November 2014 - Present
Confection Marketing July 2013 - Present
CenturyLink May 2005 - July 2013
AT&T June 1993 - August 2003
AT&T 1993 - 2003
AT&T 1993 - 2003
AT&T 1993 - 2003
Skills
Telecommunications, Co-location, VoIP, Managed Services, SIP Trunking, Hosted Services, Unified Communications, MPLS, Solution Selling, Call Center, Telephony, Cloud Computing, SIP, Direct Sales, Account Management, Sales Management
Education
Morningside College 1985 — 1988
B.S., Account/Business Administration
The University of South Dakota 1980 — 1981
Bachelor of Science, Accounting
CenturyLink April 2013 - Present
Pulse Broadband March 2011 - Present
Suddenlink Communications 2003 - April 2011
Skills
Marketing Strategy, Product Management, New Business Development, Telecommunications, Sales Management, Strategic Partnerships, Strategic Planning, Product Marketing, Sales Channel..., Indirect Sales Channels, Online Marketing, Website Monetization, Search Analysis, Competitive Analysis, Data Analysis, Business Strategy, Strategy, Leadership, Contract Negotiation, VOD, Telephony, Digital Marketing, Business Development, Team Building, Broadband, Direct Marketing, IP, CRM, Account Management, Product Development, Management, Wireless, Customer Retention, Solution Selling, Customer Acquisition, Cable Television, P&L Management, Cross-functional Team..., Lead Generation, IPTV, Call Centers, Start-ups, Mobile Devices, Salesforce.com, Business Planning, SaaS, Direct Sales, Forecasting, Executive Management, Operations Management
Education
Missouri State University 2001 — 2005
CenturyLink April 2011 - Present
Qwest Communications July 2003 - April 2011
Qwest Communications August 2001 - July 2003
Zephion Networks June 1999 - April 2001
UUNET Technologies November 1997 - June 1999
UUNET 1997 - 1999
UUNET Technologies June 1996 - October 1997
Fujitsu June 1993 - June 1996
Skills
Juniper, Unix, Visio, Linux, Cisco Routers, XP, Software Engineering, Rectifier, WAN, Network Design, VoIP, BGP, TCP/IP, IP, MPLS, Network Engineering, Ethernet, Telecommunications, Network Architecture
Education
Strayer University (VA) 2008 — 2012
Montgomery College 1992 — 1993
Northeast Brumsgrove Business School 1992 — 1993
Magruder High School 1988 — 1991
First Data Corporation April 2014 - Present
Nine Tech/Information Innovators Inc. (Triple-i) at Department of Veterans Affairs November 2011 - April 2014
CenturyLink August 1999 - November 2011
Skills
Telecommunications, Data Center, MPLS, Account Management, Process Improvement, Networking, Cisco Technologies, Security, TCP/IP, Telephony, BLSR, EMS, Adult CPR, Volunteering, IP, VPN, WAN, Firewalls, Routers
Education
University of Maryland University College 1997 — 1999
Bachelor of Science (B.S.), Sociology
Montgomery College 1995 — 1997
Associate of Arts (A.A.), General Studies
CenturyLink May 2013 - Present
Frontier Communications October 2007 - May 2013
Frontier Communications January 2007 - October 2007
Frontier Communications January 2005 - January 2007
Network Logistic January 2002 - January 2005
Jicarilla Apache Telecom January 2002 - January 2005
Valor Telecom January 2001 - January 2002
OnTheNet LLC January 1994 - January 2001
Skills
Telecommunications, Telephony, Managed Services, Switches, Management, Salesforce.com, Broadband, VoIP, Networking, Optical Fiber, Sales, Unified Communications, Sales Operations, Leadership, T1, MPLS, Ethernet, Wireless, Selling, Capital Budgeting, Expense Management, Economic Development, Cross-functional Team..., Budgets, Direct Sales, Enterprise Software, IP, Solution Selling, Complex Sales, Sales Engineering, Sales Process, Account Management, Cold Calling, Positive Employee..., Public Speaking, Relationship Management..., P&L Budget Management, Revenue & Profit Growth, Executive Presentations, Process Improvement, Operations Management
Education
Frontier General Manager University 2009 — 2012
Certificate, Operations Management and Supervision
Missouri Southern State University
Business Marketing & Management
Parkwood
Federal Reserve Bank of Kansas City October 2011 - Present
CenturyLink January 2007 - October 2011
Sprint November 2005 - December 2006
Sprint April 2004 - November 2006
Sprint 2002 - 2004
Office of the Comptroller of the Currency 1993 - 2000
Skills
Leadership, Analysis, Marketing, Sales, Sales Operations, Business Planning, Finance, Direct Marketing, Sales Management, Banking, Event Planning, Time Management, Financial Analysis, Process Improvement, Strategic Planning, Forecasting, Solution Selling, Managed Services, Telecommunications, VoIP, Vendor Management, Call Center, Wireless, MPLS, Cross-functional Team..., Competitive Analysis, Unified Communications
Education
Missouri State University 1989 — 1993
BS, Finance and General Business
Fort Zumwalt North
Sprint Nextel March 2010 - Present
CenturyLink October 2008 - September 2009
Lake of the Ozarks Convention & Visitor Bureau August 2006 - October 2008
Brightstar Corp. February 2005 - May 2006
Sprint April 2003 - February 2005
Sprint December 1998 - February 2005
Sprint, Consumer Advertising December 1998 - February 2005
Sprint Nextel November 1998 - February 2005
Sprint October 2000 - April 2001
Bernstein-Rein Advertising August 1996 - November 1998
Skills
Marketing Strategy, Marketing Communications, Direct Marketing, Competitive Analysis, CRM, Product Management, Marketing, Advertising, Cross-functional Team..., Online Advertising, Brand Management, Strategy, Market Planning, Public Relations, Business Development
Education
University of Kansas - Graduate School of Business 1998 — 2001
Master of Business Administration (M.B.A.)
Missouri State University 1989 — 1993
Bacheolor of Science
Missouri State University (formerly Southwest Missouri State University)
Bachelor of Science
The University of Kansas
Master's Degree
QEP Resources, Inc. November 2013 - Present
Devon Energy May 2013 - November 2013
Komatsu Corp September 2011 - May 2013
EBSCO January 2012 - April 2012
CenturyLink June 2011 - September 2011
Citrix Systems February 2011 - August 2011
AT&T December 2010 - February 2011
MillerCoors 2010 - January 2011
Motorola October 2009 - January 2010
HESS Corporation June 2009 - August 2009
Skills
BADIs, ABAP, SD, SAPScript, WebDynpro, Smartforms, BAPI, RFC, SAP Workflow, SAP HR, BDC, Adobe LiveCycle Designer, SAP R/3, Dialog Programs, SAP Portal, SAP CRM, ABAP Web Dynpro, SAP BADI, SAP, SAP ERP, Business Objects, Business Process, ERP, SAP Netweaver, SAP FI, EDI, SAP MM, ESS, Data Conversion
Education
Monash University 2003 — 2004
Master's degree, Network Computing
Sri Krishna College of Engg & Tech 1998 — 2002
Bachelor of Engineering (B.E.), Information Technology
CenturyLink July 2009 - Present
CenturyLink (Centurytel & Embarq) 2009 - Present
Embarq May 2006 - July 2009
Sprint 1996 - 2006
Marriott Hotels August 1990 - October 1996
Skills
Telecommunications, Vendor Management, Wireless, Program Management, Telephony, PMO, Cross-functional Team..., Data Center, Integration, Process Improvement, Call Center, Software Project..., Network Engineering, VoIP
Education
Missouri State University 1984 — 1989
BS, Hospitality & Resturant Administration
CenturyLink February 2014 - Present
CenturyLink Technology Solutions July 2013 - February 2014
Ambassador Steel July 2012 - July 2013
NuFab July 2011 - July 2012
Danbury Baptist Church April 2009 - September 2010
Gerdau-Ameristeel December 2006 - March 2008
Skills
Youth Ministry, Customer Service, Public Speaking, Forklift Operator, Team Building, Microsoft Word, Inventory Management, Microsoft Office, Bible Study, Coaching, Training, Budgets, Cornerstone LMS, Program Management
Education
Missouri Baptist University 2002 — 2006
B.A., Religion
Southwestern Baptist Theological Seminary
Ariel Corporation March 2014 - May 2015
CenturyLink January 2009 - March 2014
NetJets, Inc. March 2000 - January 2009
Education
Mount Vernon Nazarene University 2005 — 2007
Bachelor's
Central Ohio Technical College 2001 — 2005
Associate's
Inches-A-Weigh January 2009 - April 2014
CenturyLink June 1978 - May 2012
Skills
Telecommunications, Physical Education /..., Marketing, Team Building, Strategic Planning, Program Management, Project Management, New Business Development, Process Improvement, Team Leadership, Customer Service, Sales, Project Planning, Physical Education, Account Management, Marketing Strategy, Business Analysis, Coaching, Sales Management, Management
Education
Montana State University-Bozeman 1976 — 1979
Physical Education w/Math Minor
CenturyLink March 2015 - Present
Missouri Baptist University July 2012 - Present
Savvis January 2012 - March 2015
Savvis April 2009 - December 2011
SAVVIS April 2008 - April 2009
SAVVIS August 2006 - April 2008
Essex Industries March 2001 - October 2005
Skills
Windows Server, Virtualization, Cloud Computing, Networking, Active Directory, Data Center, VMware, Disaster Recovery, DNS, IIS, Apache, Troubleshooting, Storage, Microsoft Exchange, Servers, TCP/IP, Linux, Network Architecture, Hardware, Windows, Operating Systems, Technical Support, VMware ESX, System Administration, Solaris, ITIL, Server Architecture, Cisco Technologies, Security, Network Security, Bash, Oracle, Network Infrastructure..., Hearthstone
Education
Missouri Baptist University 2006 — 2007
Webster University 2001 — 2006
CenturyLink 2012 - December 2014
CIBER, Inc. 2007 - 2012
CIBER, Inc. 2005 - 2007
CIBER, Inc. August 1997 - April 2005
CIBER, Inc. 1994 - 1997
Pitney Bowes October 1992 - September 1994
Skills
Employee Relations, Talent Acquisition, Compensation, Strategic Planning, Problem Solving, Mentoring, Interviewing, Customer Relations, Payroll, Employee Engagement, Team Leadership, Coaching, HRIS, Compliance, Microsoft Office, Talent Management, Outlook, Negotiation, Benefits Administration, Word, Recruitment/Retention, HR Policies, Leadership, Personnel Management, Organizational..., Executive Search, Management, Recruiting, Human Resources, Team Building, Interviews, Outsourcing, Employee Benefits, Onboarding, Hiring, Customer Service, Sourcing, Technical Recruiting, Program Management, Policy, Employee Training, Performance Management, Training, Applicant Tracking..., Process Improvement, Vendor Management, Career Counseling, Cross-functional Team..., Change Management, Leadership Development
Education
Monmouth University 1990 — 1992
MBA, Business Management
Salve Regina University 1986 — 1990
BS, Finance and Human Resource Management
CenturyLink May 2015 - Present
CenturyLink January 2013 - May 2015
CenturyLink March 2005 - January 2013
CenturyLink March 2001 - March 2005
Skills
Telecommunications
Education
Mount Vernon Nazarene University
Bachelor’s Degree, Business Administration and Management, Magna Cum Laude
CenturyLink March 2000 - Present
Skills
Telecommunications, MPLS, Managed Services, VoIP, Unified Communications, Ethernet, Co-location, Telephony, IP, Wireless, Vendor Management, Call Centers
Education
Montclair State University
BA, Psychology
CenturyLink May 2014 - Present
Acuity Brands Lighting May 2007 - April 2014
Hombanc 2006 - 2007
Georgia-Pacific LLC 2000 - 2006
ing 1999 - 2000
Education
University of Southern Mississippi 2004 — 2006
Master of Business Administration (MBA), Health/Health Care Administration/Management
Mississippi College 1988 — 1992
Bachelor of Science (B.S.), Marketing
CenturyLink November 2014 - Present
CenturyLink Technology Solutions July 2013 - November 2014
Lord & Taylor March 2013 - July 2013
IBM September 2010 - March 2013
Nestle Purina May 2006 - June 2010
Edward Jones November 2000 - May 2006
MasterCard March 2000 - November 2000
AT&T November 1999 - March 2000
AT&T January 1995 - November 1999
Skills
DB2, Unix, Software Development, Databases, Integration, Java, Requirements Analysis, Microsoft SQL Server, SDLC, SQL, High Availability, SOA, Oracle, PL/SQL, Data Warehousing, Database Administration
Education
Missouri State University 1988 — 1994
Bachelor of Science, Mathematics
CenturyLink May 2009 - Present
Embarq 2005 - May 2009
IBM Global Services March 2005 - March 2006
Sprint October 1997 - March 2005
Skills
Project Management, Software Integrations, Software Architectural..., Creative Problem Solving, Troubleshooting, Requirements Analysis, Priority Management, Technical Documentation, Java, C++ Language, .NET, C#, Pearl, Linux, Websphere, SQL, ServiceMix, TIBCO, WebFOCUS, CMMI, Oracle, IIS, ESRI, ActiveMQ, CORBA, SOAP, Trimble GPS, Workforce Management
Education
Missouri University of Science and Technology
Bachelor's of Science, Computer Science
Centurylink 2002 - Present
Skills
SQL, Java Enterprise Edition, Web Services, Agile Methodologies, Hibernate, Software Development, Ant, Weblogic, SOAP, Spring
Education
Minnesota State University, Moorhead 1976 — 1979
BS, Computer Science
UL December 2013 - Present
AAFP -- American Academy of Family Physicians January 2011 - November 2013
CenturyLink October 2009 - January 2011
Embarq October 2005 - October 2009
Sprint January 1992 - October 2005
Carol Ann Sykes Consulting June 1996 - February 1997
Ferrellgas 1987 - 1992
Skills
Direct Marketing, Integrated Marketing, Online Marketing, E-commerce, SEM, Strategy, Cross-functional Team..., Marketing Strategy, B2B, PPC, Market Planning, Marketing, Management, Web Analytics, Marketing Communications, SEO, Account Management, Leadership, Strategic Planning, Program Management, Digital Strategy, User Experience, Digital Marketing, Database Marketing, Sales
Education
Missouri Western State University 1981 — 1985
Bachelor of Science, Marketing & Management
CenturyLink 1998 - Present
Qwest Communications March 1998 - March 2009
Qwest 1998 - January 2008
Spanlink Communications 1996 - 1997
Secure Computing January 1995 - July 1996
Sperry / Unisys 1983 - 1996
Unisys March 1982 - January 1994
Skills
Security, MPLS, Network Security, Telecommunications, Managed Services, VoIP, CISSP, Cisco Technologies, Data Center, IP, Ethernet, Unix, Troubleshooting, VPN, Solution Selling, Routers, Routing, Vendor Management, Cloud Computing, CCNA, Juniper, LAN-WAN, Firewalls, Network Engineering, Unified Communications, Network Architecture, Wireless, TCP/IP, Network Design, Computer Network..., Switches, Computer Security, Information Security, WAN, Networking, SIP, Telephony, BGP, Disaster Recovery, Cisco IOS, Information Security..., Frame Relay
Education
Minnesota State University, Mankato
Bachelor of Science, Computer Science, with Business Administration
University of Minnesota-Twin Cities
Cerner Corporation January 2012 - Present
Genesis10 January 2011 - January 2012
CenturyLink April 2008 - January 2011
Embarq April 2006 - April 2008
Sprint February 1990 - April 2006
Skills
SDLC, Vendor Management, Visio, PMP, Program Management, Requirements Analysis, Integration, Software Project..., IT Management, Unix, PMO, Leadership, Requirements Gathering, Agile Methodologies, IT Strategy, Project Portfolio..., Project Management, Business Analysis
Education
Missouri State University 1977 — 1981
CenturyLink May 2006 - Present
Sprint 2000 - 2006
Computerized Resort Systems 1992 - 2000
Skills
SDLC, Telecommunications, Software Development, Requirements Analysis, Integration, Software Project..., Visio, Agile Methodologies, Enterprise Architecture, Vendor Management, Oracle, Project Management, Program Management
Education
Rockbridge Seminary 2007 — 2012
Diploma in Ministry Studies, Ministry Studies
Missouri Southern State University 1983 — 1988
Computer Programming
ViaWest August 2013 - Present
CenturyLink April 2007 - August 2013
Qwest Business Resources February 2005 - April 2007
Qwest Wireless March 2001 - February 2005
Hedrick & Associates, LLC December 1999 - March 2001
Marc Diament Architecture PC May 1999 - November 1999
KDC Architects January 1999 - April 1999
Towner Engineering Services April 1998 - December 1998
URS Greiner November 1997 - March 1998
High-Point Rendel June 1995 - October 1997
Skills
Construction, Facilities Management, Telecommunications, Management, Green Building, Contract Management, Contract Negotiation, Project Planning, Project Management, Program Management, Budgets, Vendor Management, Strategic Planning, Construction Management, Procurement, Submittals, AutoCAD, Capital Budgeting, Strategy, Proposal Writing, Energy Efficiency, Engineering, Feasibility Studies, MS Project, Commercial Real Estate, New Business Development, 4G, HVAC, System Administration, Sales, Energy Management, Renovation, CAD, Supervisory Skills, Data Center, Leadership, Project Coordination, Project Estimation, Cross-functional Team..., Team Leadership
Education
Montana State University-Bozeman 2008 — 2009
Masters
Webster University 2002 — 2005
MBA
Montana State University-Bozeman 1989 — 1994
BA
US Green Building Council
LEED AP
Institute for Supply Chain Management
CPM
NCARB Certified
CenturyLink April 2011 - Present
Qwest April 2000 - March 2011
U S WEST Communications November 1995 - March 2000
Montana State University August 1994 - May 1995
Idaho National Engineering Laboratory - DOE June 1994 - August 1994
Skills
Project Planning, Wireless, DWDM, Switches, Fiber Optics, Ethernet, Broadband, Telecommunications, Troubleshooting, MPLS, TDM, Optical Fiber, DSL, IP, VoIP, Program Management, SDH, SIP, Network Design, Cloud Computing, Sales Engineering, Engineering, Telephony, T1, PMP, Process Improvement, ATM networks, Data Center, Frame Relay, Network Architecture, Network Engineering, Technical Leadership
Education
Montana State University-Bozeman 1991 — 1995
BS, Mechanical Engineering
CenturyLink April 2011 - Present
Qwest Communications October 2002 - April 2011
CTG September 2000 - October 2002
Cimberlie Chambers Consulting February 1998 - November 2000
Epic July 1995 - January 1998
American Imaging Management November 1993 - July 1995
Skills
Program Management, Project Management, Telecommunications, SDLC, Software Project..., Process Improvement, Healthcare Information..., PMO, PMP, Enterprise Software, Management, Cross-functional Team..., Agile Methodologies, Integration
Education
University of South Carolina-Columbia 1991 — 1993
MHA, Health Administration
Monmouth College 1987 — 1991
BA, Biology
CenturyLink June 1995 - Present
Education
Montana State University-Bozeman 1990 — 1995
BS, Mechanical Engineering
Comcast Business May 2015 - Present
CenturyLink February 2015 - May 2015
Verizon Communications October 2012 - December 2014
Verizon November 2011 - October 2012
Verizon January 2009 - November 2011
Verizon February 2008 - December 2008
Skills
Account Management, Cloud Computing, Direct Sales, MPLS, Managed Services, Solution Selling, Telecommunications, Unified Communications, VoIP, Telephony, Professional Services, Co-location, Wireless, Ethernet, Salesforce.com
Education
Montgomery County Community College 2012 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Runge Conservation Nature Center June 1993 - Present
CenturyLink December 2008 - May 2011
State Farm Insurance Agency 2001 - 2008
Missouri AG Industries Council July 1995 - August 2001
Mo Forest Products Assn June 1990 - February 1995
Skills
Telecommunications, Messaging, Internal Communications, MS Office Suite, Microsoft Office, Strategic Planning, Negotiation, Account Management, Non-profits, Public Relations, Change Management, Marketing Strategy, Social Media, Marketing Communications, Project Management, Communication Training, Strategic Communications, Social Media Marketing, Marketing, Process Improvement, Thought Leadership, Spokesperson, B2B, Public Speaking, Team Building, Business Development, Program Management, Customer Service, Nonprofits, Leadership, Strategy, Leadership Development, Sales, Team Leadership, Training, Management, Event Planning, Sales Management, Event Management, Government, Volunteer Management, Policy, Community Outreach, Project Planning, Editing
Education
Missouri Western State University 1955 — 1957
AS, engineering
Missouri Western State University 1955 — 1957
AS, Engineering
Central High School 1951 — 1955
Diploma, General Studies
Marco, Inc. September 2014 - Present
CenturyLink June 2009 - August 2014
Absolute! Inc. May 2006 - October 2008
Zomax November 2002 - May 2006
Lawson Software June 1997 - May 2002
Skills
Telecommunications, Project Management, Customer Engagement, Escalation Resolution, Cross-functional Team..., Program Management, Business Development, Management, Account Management, Managed Services, Contract Negotiation, Direct Sales, Sales, New Business Development, Sales Operations, VoIP, Cloud Computing, Customer Satisfaction, Solution Selling, Business Planning, Project Planning, Process Improvement, Salesforce.com, Strategy, CRM, Team Leadership, Integration, Consulting
Education
Minnesota State University, Mankato 1987 — 1991
BS
Minnesota State University, Mankato 1987 — 1991
Bachelor's Degree
YRC Worldwide, Inc. August 2015 - Present
South Africa January 2012 - February 2014
Sprint Nextel January 2011 - December 2011
CenturyLink June 2006 - December 2010
Sprint Nextel July 2004 - June 2006
Skills
Auditing, Financial Analysis, Internal Audit, Internal Controls, Management, Process Improvement, Sarbanes-Oxley Act
Education
Missouri State University 1999 — 2004
International Business Administration, Business, Economics, French
CenturyLink May 2011 - Present
Lowe's Home Improvement March 2009 - May 2011
The Angelkeepers Doll Company January 2007 - March 2009
Roadway Express 1990 - 2004
Skills
Recruiting, Labor Relations, Human Resources, Career Development, Applicant Tracking..., Coaching, Customer Service, Employee Benefits, Job Descriptions, Leadership Development, Management, Succession Planning, Training, Hiring, Temporary Placement, Retail, Onboarding, Strategic Planning, Change Management, Leadership, Organizational..., Employee Relations
Education
Mississippi State University - College of Business and Industry 1983 — 1988
Bachelors, Finance and Marketing
CenturyLink April 1998 - Present
Skills
MPLS, Telecommunications, VoIP, T1, SIP Trunking, Ethernet, LAN-WAN, Wireless, Telephony, WAN, Broadband, Computer Network..., Frame Relay, Co-location, IP, Managed Services, Provisioning, DSL, ISDN, VPN, Unified Communications, DS3, Routers
Education
Mount Vernon Nazarene University
Bachelor of Science, Business Administration
CenturyLink August 2011 - Present
Qwest February 1985 - August 2011
Skills
VoIP, Cisco Certified, Cisco UCS, ShoreTel, Adtran, MPLS, SIP Trunking, Ethernet, IP, Telecommunications, Cisco Technologies, LAN-WAN, T1, Telephony, Unified Communications, Cisco Call Manager, Managed Services, Network Design, SIP, WAN
Education
Minnesota State University, Mankato 1980 — 1984
Bachelors, English
CenturyLink July 2009 - Present
Embarq March 2001 - July 2009
Embarq March 1997 - March 2001
Computer Task Group March 1992 - March 1997
Skills
IMS DB/DC, DB2, COBOL, Analysis, Project Management, JCL, Unix
Education
Missouri Southern State University
Bachalor of Arts, Business Management
Missouri Southern State University
Associate of Science, Computer Science
The George Washington University
Project Management Certificate, Project Management
CenturyLink July 2009 - Present
Embarq/Sprint November 1998 - July 2009
Olsten Health Services March 1997 - November 1998
Employers Reinsurance Corporation June 1991 - March 1997
Skills
Vendor Management, Program Management, SDLC, Telecommunications, Integration, Business Process..., Visio, Project Management, Call Center, Cross-functional Team..., Business Analysis, Wireless, Process Improvement, PMO, Requirements Analysis, PMP
Education
Missouri State University
Bachelor of Science, General Business
IBM April 2015 - Present
CenturyLink April 2010 - April 2015
Qwest October 2007 - March 2010
Qwest June 2002 - October 2007
USWest June 1998 - June 2002
Skills
Java, Agile Methodologies, Software Development, Jenkins, OSGI, Telecommunications, Continuous Improvement, JQuery, SOA, JBoss Fuse, Apache ServiceMix, HTML, Spring, Integration, Weblogic, Struts, Wicket, Perl, BPM, JavaScript, Apache Camel, Voice Mail, ActiveMQ, Apache Cxf, Apache Tomcat, Unix, Web Services, Java Enterprise Edition, XML, Linux, Eclipse, Subversion, SQL, Ant, Maven, JSP, EJB, Oracle, Sybase, Web Development, JUnit, Tomcat, WebLogic, Spring Framework, Hibernate, WebSphere MQ, Software Engineering, MySQL, Scrum
Education
Montana State University-Bozeman 1993 — 1998
Bachelor of Science, Computer Science
CenturyLink June 2009 - Present
Embarq August 2007 - June 2009
Embarq October 2000 - August 2007
Embarq January 1998 - October 2000
Skills
Managed Services, Team Building, Telecommunications, Call Center, Cross-functional Team..., Customer Service, Vendor Management, Management, Process Improvement, Leadership, Team Leadership, Product Management, Sales
Education
Mount St. Mary's University 1992 — 1994
MBA, Marketing
Shippensburg University of Pennsylvania 1981 — 1986
BSBA, Finance
CenturyLink October 1996 - Present
Skills
Managed Services, Program Management, Strategic Planning, Contract Negotiation, Fiber Optics, Optical Fiber, Vendor Management, Telecommunications, Process Improvement, Engineering, Cross-functional Team..., Telephony, Computer Network..., Network Design, Ethernet, Wireless, VoIP, Broadband, Cloud Computing, DWDM, Data Center, IP, MPLS, Metro Ethernet, SDH, T1, SIP
Education
Western Governors University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Management
Technical College 1995 — 1997
AA, CAD
Modesto Junior College 1986 — 1991
Life Time - The Healthy Way of Life Company September 2014 - Present
Life Time Fitness September 2012 - Present
Life Time Fitness October 2010 - September 2012
Life Time Fitness May 2008 - October 2010
Life Time Fitness November 2007 - May 2008
Life Time Fitness December 2006 - November 2007
Life Time Fitness September 2004 - December 2006
Life Time Fitness July 2004 - December 2006
Minneapolis Public School District- Community Education October 2001 - May 2005
CenturyLink 1995 - 1998
Skills
Customer Service, Coaching, Event Planning, Teaching, Public Speaking, Social Media, Microsoft Office, Cpr Certified, Social Networking, Human Resources, Management, Interviews, Recruiting, Staff Development, Training, Team Building, Leadership, Sales, Marketing, Time Management, CPR Certified
Education
Minnesota State University 1989 — 1994
Bachelor of Arts, Anthropology
Minnesota State University, Moorhead 1989 — 1994
Anthropology, Archaeology, Cultural Anthropology
St Mary's Central High School
CenturyLink March 2011 - Present
Nationwide Communications April 2009 - March 2011
Colo.com March 1998 - May 2001
LCI/Qwest March 1996 - March 1998
MFS 1995 - 1996
WorldCom February 1993 - September 1995
Skills
Co-location, Unified Communications, Managed Services, Telecommunications, VoIP, Data Center, Solution Selling, MPLS, Ethernet, Vendor Management, SIP Trunking, Salesforce.com, Telephony, Networking, Cloud Computing, Selling, IP, Disaster Recovery, Direct Sales, Private Line, Account Management, Wireless, Hosted Services, Metro Ethernet, T1, SIP, Broadband, WAN, Network Design, DWDM, CPE, Frame Relay, Long Distance, Sales
Education
Montclair State University 1991 — 1992
University of Rock Hill 1987 — 1991
Verona High School
CenturyLink March 2012 - Present
Education
Missouri State University 2003 — 2005
MS, Computer Informatoin Systems
Centralia Public Library August 2014 - Present
CenturyLink November 2010 - Present
Square D Company July 2003 - November 2009
Spartan Light Metal Products January 2000 - July 2003
Heilig-Meyers Service Center July 1994 - December 1999
Skills
Troubleshooting, Electrical Engineering, Telecommunications, Process Improvement, Electronics, Test Equipment, Engineering, Electricians, Testing, Project Management, VoIP, Root Cause Analysis, Quality Assurance, Automation, Maintenance & Repair, Project Planning, Energy, Manufacturing, Team Leadership, Preventive Maintenance, Computer Repair, Computer Maintenance, Computer Hardware, Computer Networking, Networking, Wireless Networking, Computer Network..., Media Gateways, Fiber Optics, Copper Cabling, Ethernet, Ethernet IP, Microsoft Office, Software Installation, Public Relations, Customer Service, Customer Satisfaction, Customer Support, PLC, Fanuc Robots, PLC Allen Bradley
Education
Missouri State University 1990 — 1994
BS, Electronics
Mexico Missouri Vocational Technical School 1987 — 1989
2 year Certificate, Electronics Technology
CenturyLink December 1976 - Present
Skills
Facilities Management, Telecommunications, Vendor Management, Project Planning, Program Management, Operations Management, Contract Negotiation, Project Management, Process Improvement, Contract Management, Cross-functional Team..., Outsourcing, Team Leadership, Team Building, Procurement
Education
Montana State University-Bozeman
B.S., Mechanical Engineering
CenturyLink June 2012 - Present
EasyHome Sales and Lease April 2012 - June 2012
Ericsson September 2011 - March 2012
Comcast Cable October 2005 - September 2011
Rent-A-Center September 2001 - October 2005
Skills
Telecommunications, Customer Service, Microsoft Office, Team Leadership, Troubleshooting, Microsoft Excel, Sales, Management, Wireless, Account Management, Team Building, Process Improvement, VoIP, Ethernet, Multi-line Phone, LAN-WAN, Network Engineering, WAN, IP, Networking
Education
Missouri Western State University 1995 — 2001
CenturyLink December 2013 - Present
AT&T January 2012 - December 2013
Cbeyond June 2010 - January 2011
Cbeyond June 1999 - December 2000
Global Crossing 1998 - 2000
Allegiance Telecom 1996 - 1997
Business Telecom 1990 - 1996
Skills
SIP Trunking, MPLS, VoIP
Education
Mississippi State University 1979 — 1983
Marketing
CenturyLink September 2012 - Present
Skills
Finance, Financial Analysis, Financial Modeling, Investments, Leadership, Management, Microsoft Excel, Process Improvement, Strategic Planning, Microsoft Office
Education
Morehouse College 2007 — 2011
B.A., Finance
CenturyLink January 2005 - Present
CenturyLink January 2006 - July 2011
Skills
Call Center, Program Management, Competitive Analysis, Sales Management, Broadband, Telephony, MPLS, Ethernet, Cross-functional Team..., Network Design, Team Building, Cisco Technologies, Process Improvement, Networking, Coaching, Strategic Planning, Budgets, Performance Management, Managed Services, VoIP, Wireless, IP, Vendor Management, Unified Communications, Call Centers, DSL, T1, SIP Trunking, DWDM
Education
Ridgewater College 1988 — 1989
Minnesota State University, Moorhead 1971 — 1972
Veterans Non-Profit November 2010 - Present
Centurylink June 2010 - March 2013
Multimedia Solutions Inc February 1999 - January 2008
Institutional Network Communications 1998 - 2000
Skills
New Business Development, Solution Selling, Telecommunications, Sales, Account Management, Wireless, Direct Sales, Strategic Partnerships, VoIP, Managed Services, Unified Communications, Sales Management, Salesforce.com, Call Centers, Sales Process, Sales Operations
Education
Western Kentucky University 1996 — 1999
N/A, Politcial Science
Montana State University-Bozeman 1996 — 1996
N/A, Agri-Business
CenturyLink December 2014 - Present
CenturyLink April 2011 - December 2014
QWEST COMMUNICATIONS CORP 2007 - 2011
QWEST COMMUNICATIONS CORP 2001 - 2004
QWEST COMMUNICATIONS CORP 1999 - 2001
Skills
MPLS, Project Management, Ethernet, VoIP, Telecommunications, Managed Services, Telephony, Co-location, Switches, IP, Mobile Devices, Sales Engineering, Data Center, T1, Cross-functional Team..., Direct Sales, Long Distance, Troubleshooting, Account Management, Management, TDM, Service Delivery, SIP, VPN, Provisioning, Customer Experience, SaaS, Product Management, SIP Trunking, Call Centers, Unified Communications, Vendor Management, TCP/IP, Wireless, Salesforce.com, Channel, LAN-WAN, Solution Selling, SDH, Security, Cloud Computing, Frame Relay, Avaya, WAN, ATM networks, DWDM, Cisco Technologies, Fiber Optics, Metro Ethernet, Network Design
Education
Minnesota State University, Moorhead
CenturyLink November 2011 - Present
CenturyLink 2011 - 2014
American Medical Response September 2006 - November 2010
WLBT-TV February 2005 - September 2006
Skills
Troubleshooting, Networking, Switches, Security, Servers, Active Directory, Hardware, IP, Linux, Telecommunications, Cisco Technologies, Management, LAN-WAN, Software Installation, Unix, Network Security, Testing
Education
Mississippi College
MBA, Business Administration- Economics, Management
Mississippi College
BSBA - Bachelor, Science Business Administration
Mississippi College
MBA; Master Business Administration
Mississippi College
BSBA; Bachelor Science, Business Administration
Virginia College
AA, Computer Networking and Engineering
Virginia College
AA, Computer Networking and Engineering
CenturyLink July 2008 - Present
Charter Communications February 2005 - June 2009
XO Communications October 1999 - June 2002
Sprint 1996 - 1999
Education
Missouri State University 1993 — 1993
United States Air Force Reserve September 2012 - Present
CenturyLink February 2000 - Present
United States Air Force Reserve December 2009 - September 2012
Barrett Moving & Storage January 1996 - February 2000
Education
Minnesota State University, Moorhead 1990 — 1992
BS Business Management, Business
North Hennepin Community College 1989 — 1991
AA Liberal Arts, General
CenturyLink June 2010 - Present
Qwest May 2004 - June 2010
Qwest December 2000 - May 2004
Qwest March 1999 - December 2000
AT&T August 1995 - March 1999
Skills
Telecommunications, Analysis, High Performance Teams, Program Management, Workshop Facilitation, Ethernet, Call Center, Budgets, Project Management, VoIP, MPLS, Business Analysis, Requisition Management, Vendor Management, Troubleshooting, Leadership, IP, Call Centers, Software Documentation, Testing, Network Design, Networking, Telephony, Management, Integration, Wireless, SDLC, Data Center, Provisioning, Unified Communications, Broadband, LAN-WAN, Managed Services, SIP, Fiber Optics, WAN, Network Engineering, Network Architecture, Process Improvement, Business Requirements
Education
University of Cincinnati 1997 — 1999
40 Hours short of B.S. - moved prior to completion, Business Management (B.S. Program)
Moraine Valley Community College
Associate in Applied Science, Data Processing & Computer Science
CenturyLink 2001 - Present
Education
Minnesota State University, Moorhead
BS, Marketing
CenturyLink April 2000 - Present
Mountain Paging Network October 1994 - March 2000
CommNet Cellular August 1992 - October 1994
Skills
Telecommunications, VoIP, MPLS, IP, Telephony, Security, CRM, Sales Engineering, Call Centers, Product Management, Cloud Computing, Networking, Integration, Vendor Management, Network Design, Managed Services, Wireless, Sales Operations, Unified Communications, SIP, Solution Selling, Co-location, SaaS, Channel Partners, Direct Sales, SIP Trunking, Ethernet, WAN, Broadband, Avaya, LAN-WAN
Education
The University of Montana 1984 — 1985
BA, Interpersonal Communications
Montana State University-Bozeman 1980 — 1984
CenturyLink July 2002 - Present
Robert P. Christensen, P.A. January 2012 - March 2012
CenturyLink December 1998 - July 2002
CenturyLink June 1995 - December 1998
Skills
Microsoft Office 2007, Attention To Detail, Organizational..., Able To Multi-task, Communication Written, Oral Communications, Internet Research, Customer Service, Analytical Abilities, Confidentiality, Legal Research, Meeting Deadlines, Westlaw, LexisNexis, Problem Solving, Data Entry, Time Management, Critical Thinking, Documentation, Prioritization, Phone Skills, Filing, Fast Learner, Telephone Skills, T1, Process Scheduler
Education
Minnesota School of Business 2009 — 2012
Associate in Applied Science, Paralegal
Winona State University 1988 — 1991
Bachelor of Science, Business Administration
Southwest Minnesota State University 1987 — 1988
St. Charles High School
High School Diploma, General
University of Louisiana at Monroe February 2007 - Present
CenturyLink November 2006 - Present
Skills
CCNA, Public Speaking, Troubleshooting, Networking, Telecommunications, Facebook, Event Planning
Education
Louisiana technical college
Certification, Cisco Netwroking Academy
Mississippi State University
Bachelor's degree, Business and Communications
CenturyLink 1998 - 2012
Skills
Customer Service, Alternate Supervisor..., Excellent written &..., Experience with irate...
Education
Slippery Rock University of Pennsylvania 1982 — 1984
Mount Aloysius College 1980 — 1982
Associate's degree, Gerontology
CenturyLink March 1995 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training
Education
Moraine Park Technical College
Associate's degree in Supervisory Management
Cheniere Baptist Church Caregiver & professional church pianist & accompanistCheniere Baptist ChurchSeptember 1983 - Present
CenturyLink 1994 - 2010
Education
Mississippi College
Bachelor of Science (B.S.), Business Administration and Management, General
Sayers Technology Holdings, LLC June 2014 - Present
CenturyLink March 2014 - May 2014
Diamond Vogel Paints July 2013 - August 2013
Walmart June 2008 - May 2013
Skills
Customer Service, Microsoft Office, HTML, Retail, Windows, Team Leadership, Time Management, Microsoft Excel, Teamwork, Microsoft Word, Java, PowerPoint, Leadership, Sales, SQL, Access, OS X, Computer Hardware, C++, Customer Satisfaction
Education
Morningside College 2009 — 2013
Bachelor of Arts (B.A.), Computer Science
Hinton High School 2005 — 2009
Knowledge Transfer Consulting Services, Inc. February 2013 - Present
New Horizons Computer Learning Centers Twin Cities June 2011 - January 2013
CenturyLink March 2010 - May 2011
McLeodUSA/PAETEC Holding Co. July 2006 - March 2010
XO Communications 2001 - 2003
United States Marine Corps February 1992 - January 1996
Skills
VMware VSP (VMware..., Data Center, Cloud Computing, Enterprise Software, Information Technology, Networking, Training, Managed Services, Sales Process, Solution Selling, Account Management, Cold Calling, Leadership, SaaS, Consulting, Direct Sales, Salesforce.com, Professional Services, Selling, Sales
Education
Minnesota State University, Mankato
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
CenturyLink September 2010 - Present
Comcast June 2008 - August 2010
Education
Minnesota State University, Mankato 2000 — 2004
Bachelor's Degree, Marketing, A
CenturyLink Assistant Health Care ProviderSelf-employedJanuary 2011 - February 2013
Self employed December 2008 - August 2010
American Benefit July 2008 - September 2008
Skills
Customer Service, Sales, Call Centers, Cold Calling, Face-to-face, Computers, Telecommunications, Telephone Skills, Telephone Manner, Goal Oriented, Customer Satisfaction, Inbound Marketing, Outbound Marketing, Customer Interaction, Customer Information, Transportation, Appointment Scheduling, Appointment Making, Meals, Childcare, Wellness, Caring, Cold Calling Experience, Surveying, Information Gathering, Selling Skills, Cross Selling, Teamwork, Work Well Independently, Work Independently with..., Independent Thinking, Positive Team Player, Persuasiveness, Good Rebuttal Skills, Doesn't Easily Give Up, Being Told No Doesn't..., Getting A Sale Is A..., Loves A Fast Paced..., Loves The Sales...
Education
Minnesota State College-Southeast Technical 2011 — 2014
Associate's degree (in progress), Individualized Studies
Western Technical College 2003 — 2003
HSED, High School/Secondary Diploma Programs
CenturyLink July 2013 - Present
Rexam 2004 - 2013
Solo Cup Company January 1998 - February 2004
Skills
Inventory Control, Lean Manufacturing, System Administration
Education
Monmouth College 1984 — 1985
CenturyLink April 2011 - Present
CenturyLink February 2010 - April 2011
QWEST COMMUNICATIONS CORP June 2000 - February 2010
TeleTech July 1994 - May 2000
Skills
Telecommunications, Outlook, Salesforce.com, Visio, Vendor Management
Education
Montana State University 1965 — 1969
Bachelor of Arts (B.A.), History
Montana State University-Bozeman
Bachelor of Arts (BA), American History (United States)
CenturyLink April 2010 - Present
Qwest March 2001 - April 2010
Qwest January 1999 - March 2001
Qwest and U.S. West February 1998 - January 1999
Skills
Program Management, Project Management, Project Coordination, Project Planning, Project Delivery, Software Project..., Telecommunications, Acquisition Integration, MPLS, Network Architecture, Technical Writing, Switches, Data Center, Network Design, Vendor Management, Integration, Wireless, Cisco Technologies, WAN, Ethernet, Managed Services, IP, Telephony, VoIP, Disaster Recovery, LAN-WAN, Hybrid Cloud, Change Management, Fiber Optic Networks, Telemetry, Cisco Telepresence
Education
University of Colorado Boulder 1987 — 1997
Ph.D., English Language and Literature/Letters
Montana State University-Bozeman 1983 — 1987
Bachelor of Arts (BA), English Language and Literature/Letters
CenturyLink February 2007 - Present
Skills
Customer Experience, Call Centers, Telecommunications, Customer Satisfaction, Customer Retention, Troubleshooting, Telephony, Wireless, IP
Education
Mount Vernon Nazarene University 2013 — 2015
Business Administration and Management, General
Telnetworks February 2014 - Present
Masco April 2012 - Present
Presidio November 2010 - June 2012
CenturyLink November 2009 - September 2010
Skills
Cisco Call Manager, Cisco Routers, Cisco switches, Windows Server, Windows 7, Cisco IOS, Information Technology, Cisco Nexus, Routers, System Deployment, BGP, VLAN, EIGRP, Switches, Cisco Technologies, Networking
Education
Monroe College-New Rochelle 2002 — 2005
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Mary Holmes College 2000 — 2002
Associate of Science (A.S.), General Studies
CenturyLink March 2008 - Present
ITC March 2008 - May 2009
Discount Tire March 2006 - March 2008
Skills
Telecommunications, Computers, Teamwork, Team-oriented, Team Building, Customer Service, Time Management, Perfect Attendance, Sales, Organization
Education
Mohave Community College 2008 — 2009
Psychology
Lake Havasu High School 2004 — 2008
CenturyLink April 1996 - Present
Education
William Mitchell College of Law 2006 — 2009
Doctor of Law (JD), Law
University of Massachusetts Lowell 2004 — 2005
Master of Arts (M.A.), Criminal Justice
University of St. Thomas 2001 — 2003
Master of Business Administration (MBA), Operations/Marketing
St. Mary's University 2000 — 2001
Master of Science (M.S.), Management