CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
Centurylink March 2012 - Present
Skills
Long Distance, Managed Services, MPLS, VoIP, Co-location, Unified Communications, Ethernet, Telephony, SIP Trunking, T1, Solution Selling, IP, Telecommunications, Broadband, Data Center, Call Centers, Direct Sales, Sales Process, Cloud Computing, Salesforce.com, Professional Services, Metro Ethernet, Networking, B2B, Sales Operations, SIP, Sales, Account Management
Education
New Mexico State University
CenturyLink June 2015 - Present
Verizon January 2015 - May 2015
Red Roof Inns August 2011 - October 2014
Backyard Broadcasting May 2011 - August 2011
AmericInn Hotel and Suites July 2009 - May 2011
Super 8, Rapid City SD June 2004 - June 2009
Denny's Family Restaurant June 2004 - February 2006
Skills
Restaurant Management, Resorts, Rooms Division, Banquets, Catering, Yield Management, Leisure, Travel Management, Business Travel, Food Service, Leisure Travel, Incentives, Concierge Services, Food Safety, Food, Opera, Trade Shows, Process Scheduler, Event Management, Reservation, Budgets, Employee Training, Training, Online Travel, Guest Recovery, Employee Relations, Hotel Administration, Operations Management, Travel Planning, Customer Satisfaction, Payroll, Time Management, Menu Development, P&L, Sales, Customer Service, Hospitality, Restaurants, Property Management..., Pre-opening, Food, Management, Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Team Building, Front Office
Education
Westeren Dakota Technical Institute 2004 — 2006
Computer Aided drafting
National American University 2000 — 2002
Bachelor of Business Administration (B.B.A.), Business accounting and Information Technology
Sport Clips Haircuts October 2011 - Present
CenturyLink 1999 - 2011
Education
Mount Vernon Nazarene University
Bachelor of Business Administration (BBA)
CenturyLink August 2013 - Present
New Mexico State University 2009 - 2011
New Mexico State University 2008 - 2009
New Mexico State University May 2008 - August 2008
Skills
Networking, Troubleshooting, Cisco Technologies, Telecommunications, Help Desk Support, OS X, System Administration, Network Administration, Windows, Linux, Macintosh, LAN/WAN Networks, HTML, CSS, Adobe Creative Suite, Microsoft Office Suite, PHP, Research, Databases, MySQL, VMware, Technical Writing, Computer Hardware, Operating Systems, Wireless Security, Gigabit Passive Optic..., Microsoft Office, Customer Service
Education
Regis University 2015 — 2017
Master of Science in Information Technology Managment
New Mexico State University
Bachelor of Information and Communication Technology, College of Engineering, Graduate
Dona Ana Community College of New Mexico State University
Associate of Applied Science, Computer Technology, Graduate
CenturyLink Business March 2015 - Present
CenturyLink July 2014 - Present
tw telecom, inc. January 2005 - July 2014
XO Communications 2003 - 2005
Level 3 Communications January 1998 - January 2003
espire 1997 - 2000
Metropolitan Fiber Systems (MFS Telecom) 1992 - 1996
Skills
Cloud Computing, MPLS VPN, Cisco Call Manager, Sales Management, Contract Negotiation, Management, Strategic Planning, Ethernet, MPLS, Forecasting, Telecommunications, Data Center, Routing, Networking, Direct Sales, IP, Managed Services, Solution Selling, Co-location, Unified Communications, SIP Trunking, VoIP, WAN
Education
New England College 1985 — 1989
BS, Psychology
Staples HIgh School 1982 — 1985
CenturyLink February 2012 - April 2014
Express Employment Professionals October 2011 - February 2012
Spherion September 2010 - June 2011
US Census Bureau February 2010 - August 2010
Convergys December 2008 - January 2010
Express Employment Professionals June 2008 - October 2008
Citi November 2007 - May 2008
Insite Solutions, LLC May 2007 - September 2007
Clearwire October 2006 - February 2007
Target August 2003 - August 2006
Skills
Sales, Customer Service, Data Entry, Telecommunications, Retail, Inventorying, Office Operations, Computer-savvy, Computer Repair, Administrative Work, SAP Warehouse Management, Data Warehousing, Shiphandling, Recieving, Order Picking, Stock Picking, Stocking, Heavy Lifting, Pallet Jack, Forklift Operator, Help Desk Support
Education
North Carolina Agricultural and Technical State University 2005 — 2008
In progress, Computer Science
Nash Central High 2001 — 2005
Diploma, General Studies
CenturyLink February 1998 - Present
Huntleigh Technology Group March 1997 - February 1998
US Navy September 1981 - October 1996
Skills
MPLS, Frame Relay, VoIP, T1, WAN, Cisco Technologies, Network Design, Ethernet, LAN-WAN, Metro Ethernet, Network Engineering, Telecommunications, IP, Data Center, DS3, Switches
Education
University of Phoenix 2003 — 2005
B.S, Management
New England Institute of Technology 1988 — 1999
Electroincs
City University Washington at Bellview
Associate of Science (A.S.), General Studies
Optiv Inc August 2014 - Present
CenturyLink February 2007 - August 2014
Qwest Communications 2001 - 2007
Context Integration 2000 - 2001
US West Communications 1999 - 2000
Peak Systems 1998 - 1999
MediaOne (Previously Continental Cablevision) 1996 - 1998
Bell Atlantic Mobile 1994 - 1996
Bell Atlantic Mobile 1992 - 1994
Skills
Vendor Management, Integration, PMP, Program Management, PMO, Project Portfolio..., Project Management, SDLC, Cross-functional Team..., Telecommunications, Software Project..., Requirements Analysis, Visio, Process Improvement, Data Center, Resource Management, IT Management, Business Analysis, System Deployment
Education
New York University 1984 — 1988
Bachelor of Science (BS), Biology
CenturyLink April 2013 - Present
CenturyLink January 2000 - April 2013
Skills
Team Leadership, Leadership, Project Management, Strategic Planning
Education
Normandale Community College 2012 — 2016
Bloomington Kennedy High School 1994 — 1998
ACE Leadership
CenturyLink August 2011 - Present
Fidelity Investments August 2008 - June 2010
Centralized Showing Service March 2006 - August 2009
B&Bbookeeping July 2005 - August 2008
Skills
Call Centers, Telecommunications, Process Improvement, Vendor Management, Project Planning, Program Management, Customer Service, Customer Satisfaction, Cross-functional Team..., MS Project, Project Management, Troubleshooting
Education
Wake Technical Community College 2014 — 2014
CISCO CCNA, Information Technology
wake forest rolesville high school 2000 — 2004
diploma, High School/Secondary Diplomas and Certificates
North Carolina Agricultural and Technical State University
Harris Corporation May 2015 - Present
CenturyLink August 2006 - Present
US Army November 2000 - August 2006
Skills
Electronics, Organization, Time Management, Documentations, Leadership, Troubleshooting, Software Installation, T1, Telecommunications, Routers, Networking, Testing, Technical Support, Computer Network..., VoIP, Integration, Telephony, Optical Fiber, Security, Wireless
Education
US ARMY SIGNAL CORPS 2000 — 2000
SATELLITE COMMUNICATIONS OPERATOR MAINTAINER, Electrical/Electronics Maintenance and Repair Technology
New Mexico State University 1984 — 1989
Bachelor's degree, Philosophy and Ethics
Charter Communications July 2014 - Present
Charter Communications June 2013 - Present
Cricket Communications April 2007 - October 2012
FiberTower 2005 - 2007
AT&T Mobility 2005 - 2005
AT&T Mobility 1999 - 2005
AT&T Mobility 2000 - 2001
AT&T Mobility 1997 - 1999
CenturyLink 1993 - 1997
Skills
CDMA, Cellular Communications, Wireless, LTE, 4G, Microwave, Telecommunications, GSM, Engineering Management, 3G, Engineering, Program Management, Project Management, Optical Fiber, Network Optimization, Cross-functional Team..., Engineers, T1, Mobile Communications, Wireless Networking, Mobile Devices, Networking, Ethernet, Switches, Network Engineering, UMTS, SS7, WiMAX, Fiber Optics, System Deployment, EVDO, IP, Computer Network..., RF, MapInfo, Network Design, Telecommunications..., WiFi, VoIP, Backhaul, Site Acquisition, Site Development, Broadband, RAN, Management, Wireless Broadband, SIP, 2G
Education
New Mexico State University
Bachelor of Science (B.S.), Civil Engineering
CenturyLink July 2015 - Present
CenturyLink July 2008 - July 2015
Qwest July 2003 - January 2008
Centrix Financial November 2002 - July 2003
Dish Network August 2001 - August 2002
Dish Network January 1999 - August 2001
Skills
Networking, Team Leadership, Soccer, Call Centers, VoIP, Telecommunications, Leadership, WAN, Cisco Technologies, Ethernet, Telephony, Management, Sales Management, Cloud Computing, LAN-WAN, Avaya, Wireless, Network Design, Coaching, Managed Services, Disaster Recovery, VPN, Routers, Troubleshooting, Switches, System Administration, IP, IVR, Integration, Routing, Firewalls, Wireless Networking, TCP/IP, Direct Sales, Testing, Visio, Computer Network..., Team Building, Project Management, Sales, Servers, Windows Server, Broadband, SIP Trunking, Mobile Devices, Information Technology, Network Engineering, Sports Coaching, Brazilian Portuguese, Software Engineering...
Education
Regis University 2011 — 2015
Master of Arts (MA), Organizational Leadership
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix 2007 — 2008
Certificate in Project Management, Information Technology Project Management
University of Denver 2006 — 2008
Labor and Employment, Law
New Mexico State University 2000 — 2002
Bachelor's degree, Information Technology
Hewlett-Packard January 2014 - Present
CenturyLink May 2008 - January 2014
Qwest Communications May 2008 - April 2011
Leap Wireless International, Inc. August 2007 - May 2008
Skills
Leadership, Management, Solution Selling, Telecommunications, Direct Sales, Call Centers, Customer Retention, Sales Operations, Sales, Account Management, Sales Process, Salesforce.com
Education
The University of New Mexico 2011 — 2013
MBA, Executive MBA
New Mexico State University 2001 — 2007
BA, Finance, Accounting
New Mexico Military Institute 1994 — 1997
College Prep
Ambassador Baptist College August 2014 - Present
Fayetteville Street Christian School August 2010 - July 2014
CenturyLink September 2008 - June 2011
Skills
VMware, Windows Server, Windows, VMware ESX, SonicWALL
Education
Ambassador Baptist College 2014 — 2018
Bachelor of Biblical Studies, Pastoral Major
North Carolina Agricultural and Technical State University 2014 — 2017
Bachelor of Science (B.S.), Business Education - IT
CenturyLink February 2014 - Present
Time Warner Cable 2013 - 2013
Boehringer Ingelheim February 2011 - November 2012
Skills
Salesforce.com, Telecommunications, Project Management, Troubleshooting, Customer Service, Windows, Testing, Technical Support, VoIP, Microsoft Office, Microsoft Excel, Operating Systems, Microsoft Word, Situational..., Crucial Confrontations, Six sigma/ lean white..., Enhanced Toll Free, IQ Networking, Metro Ethernet, Local Services, Analytics, control center, Research Manager, LIMS, Remedy IM Service..., Casper, LivePerson, Enhanced Toll Fee..., Alt Media, Member of Toastmasters
Education
Nebraska Wesleyan University 2002 — 2005
Business Management, Business, Management, Marketing, and Related Support Services
CenturyLink February 2015 - Present
Buchanan & Edwards August 2013 - January 2015
AvePoint January 2012 - July 2013
AvePoint April 2011 - January 2012
AvePoint July 2010 - April 2011
AvePoint August 2008 - June 2010
US Army August 2000 - August 2005
Skills
Process Improvement, SharePoint, Enterprise Software, Solution Selling, Security, Disaster Recovery, Channel, New Business Development, Cloud Computing, Channel Partners, SaaS, Business Intelligence, Salesforce.com, Account Management, Direct Sales, Business Alliances, Management, Integration, Sales Process, Enterprise Content..., IT Strategy, Lead Generation, Sales Management, Leadership, Selling, Business Development, Sales Operations, Sales, Professional Services, Software Industry, CRM, Strategic Partnerships, Consulting
Education
Southern Illinois University, Carbondale 2005 — 2008
BS/BFA, Advertising/Integrated Marketing Communications :: Communication Design/ Art History
Murray State University
CenturyLink January 2014 - Present
CenturyLink May 2011 - January 2014
CenturyLink June 2008 - April 2011
Embarq Communications Inc. January 2006 - June 2008
Norwalk Furniture Corporation March 1995 - January 2006
Skills
Firewalls, Information Security, Software Development, Troubleshooting, Switches, Routers, MPLS, Perl, Telecommunications, Cisco Technologies, Ethernet, Networking, C#, C++, Java, JavaScript, WCF Services, Ruby, RubyMine, Visual Studio, Backtrack, Microsoft SQL Server, Oracle PL/SQL..., MySQL, Objective-C, TCP/IP protocols, XML, XHTML, CSS3, Visio, OS X, Routing Protocols, Linux, Multithreaded..., Programming Language..., Mathematical Programming, Discrete Mathematics, jQuery, jQuery UI, Metro Ethernet, SSL, RFID applications, SET Protocol, Database Security, Network Security, Physical Security, Database Auditing, Network Auditing, Computer Network..., TCP/IP
Education
Nova Southeastern University 2010 — 2013
MSIS, Information Security
Mountain State University
Bachelor, Computer Science
CenturyLink August 2015 - Present
C3/CustomerContactChannels, Inc. January 2015 - Present
General Dynamics Information Technology August 2014 - January 2015
HSS, Inc. November 2013 - August 2014
The Church of Jesus Christ of Latter-day Saints May 2014 - July 2014
Utah State Hospital May 2012 - October 2012
Skills
Public Speaking, Microsoft Office, PowerPoint, Research, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Social Media, Editing, Leadership, Teaching, Public Relations, Nonprofits, Social Networking, Community Outreach
Education
Salt Lake Community College 2015 — 2018
Associate's of Pre-Engineering, Civil and Environmental Engineering
Salt Lake Community College 2015 — 2018
Associate's of Applied Science, Construction Management and Sustainable Building
Embry-Riddle Aeronautical University 2015 — 2017
Bachelor of Science (B.Sc.), Aeronautical/Aerospace Engineering Technology/Technician
OSHA Academy 2014 — 2015
Occupational Safety Health Professional Certification, Associate Safety Health Manager
ITU Online 2014 — 2014
Certificate, Project Management
Mountainland Applied Technology College 2013 — 2014
Certificate, Medical/Clinical Assistant
Mountainland Applied Technology College 2012 — 2012
Certificate, Certified Nurse Assistant
Utah Valley University 2002 — 2012
Bachelor of Science (B.Sc.), Political Science (International Relations)
Washington High School
Viterbo University March 2015 - Present
Logistics Health Incorporated January 2015 - Present
La Crosse Community Church of the Nazarene February 2002 - Present
Logistics Health Incorporated June 2014 - January 2015
CenturyLink January 2014 - May 2014
Degen Berglund March 2003 - January 2014
Walmart September 2007 - March 2008
The Home Depot February 2002 - January 2003
Skills
Leadership, 10 Key, Computers, Customer Service..., Forklift Operator, Cash Handling Experience, Insurance, Durable Medical..., Data Entry, Training, Preaching, Public Speaking, Pastoral Care, Teaching, Discipleship, Biblical Studies, Religion, Leadership Development, Theology, Community Outreach, Nonprofits, Volunteer Management, Fundraising, Pastoral Counseling, Team Building, Missions, Church Events, Youth Ministry, Spiritual Direction
Education
Northwest Nazarene University 2010 — 2014
Missional Leadership, 3.23
Nazarene Bible College 2002 — 2005
Bachelor of Arts in Biblical and Theological Studies and Bachelor of Arts Pastoral Ministries
CenturyLink November 2013 - Present
Executone of LA, Inc. August 2005 - November 2013
Executone of Louisiana August 2005 - November 2013
Southern Telecom March 1999 - August 2005
Skills
All Communications..., Software Installation, Training, VoIP, Programming, Networking, Troubleshooting, Call Centers, Telephony, Security, Telecommunications
Education
Terrebonne High School 1993 — 1996
Nicholls State University
OnRamp October 2014 - Present
OnRamp January 2013 - October 2014
CenturyLink October 2012 - January 2013
CenturyLink April 2012 - October 2012
Parata Systems January 2007 - October 2011
KCI Technologies, Inc. July 2005 - November 2006
Parata Systems November 2004 - July 2005
United States Air Force October 1998 - October 2004
Skills
Certifications: CompTIA..., Microsoft Operating..., Linux Server, Mac OS X, Microsoft Office, Microsoft Office Xp, GIMP, PowerPoint, Outlook, TCP/IP, Routers, Switches and Hubs, HTML, CSS, Troubleshooting, OS X, Computer Hardware, Software Documentation, Software Installation, Automation, Linux, Training, Networking, Hardware, Windows, XP, Technical Support, Telecommunications, Electronics, Windows 7, Field Service, Windows XP
Education
Colorado Technical University 2011 — 2014
BS, Information Technololgy, 3.35
Wayland Baptist University 2002 — 2004
M.A., Management
North Carolina Agricultural and Technical State University 1994 — 1998
B.A., History
CCAF
Associates, Applied Sciences
Baker & McKenzie 2015 - Present
CenturyLink 2013 - 2015
Willert Home Products, Inc 2006 - 2013
Skills
Financial Analysis, US GAAP, Financial Reporting, Internal Controls, Financial Modeling, Due Diligence, Accounting, Consolidation, Variance Analysis, Financial Accounting, Business Strategy, Corporate Finance, IFRS, Private Equity, Asian markets, SEC filings, Operational Risk..., Forecasting, Merger & Acquisition..., Investor Relations, Corporate FP&A for S&P..., Security Transactions
Education
Nankai University
LL.B, Bachelor of Laws
University of Wyoming
MBA, Finance and Accounting
CenturyLink January 2012 - Present
ATT May 2009 - June 2010
McLeodUSA November 2000 - December 2008
McLeodUSA November 2000 - December 2008
Ameritech November 1972 - April 2000
Skills
Adtran, T1, Computer Network..., DSL, Telephony, VoIP, Frame Relay, Telecommunications, Internet Services, Call Center, Avaya, Managed Services, MPLS, Hosted Services, Fiber Optics
Education
National-Louis University
Bachelors, Business
Roosevelt University
Associate of Arts (A.A.), Business Administration, Management and Operations
TantaComm September 2015 - Present
Performance Technology Partners January 2014 - September 2015
Northwestern University Men's Club Ice Hockey Team September 2000 - February 2015
Comcast April 2012 - January 2014
CenturyLink May 2011 - March 2012
Qwest Communications November 2009 - August 2011
Qwest Communication November 2007 - August 2011
Qwest November 2007 - November 2009
AT&T April 2007 - November 2007
AT&T 2004 - 2007
Skills
Cloud Computing, VoIP, Telecommunications, Sales, MPLS, Strategy, New Business Development, Unified Communications, CRM, Solution Selling, Marketing, Management, Enterprise Software, SIP Trunking, Direct Sales, Strategic Partnerships, Recruiting, Contact Centers, Windows, Salesforce.com, Budgets, Ethernet, Call Centers, Data Center, Video, IP, Business Communications, Payment Industry, WAN, Customer Experience
Education
Mount Wachusett Community College 1993 — 1996
Associates Degree, Criminal Justice
Keene High School 1986 — 1989
High School, College Prep
AT&T May 2015 - Present
Amdocs June 2010 - Present
Alltel Wireless - AT&T September 2013 - May 2015
US Cellular-Answer Wireless June 2013 - September 2013
Sprint Nextel April 2012 - June 2013
Globe Telecom August 2011 - April 2012
CenturyLink June 2009 - August 2011
Wells Fargo Advisors August 2008 - May 2009
Rawlings Sporting Goods June 2008 - July 2008
Monsanto February 2007 - June 2008
Skills
Informatica, SQL, Unix, Oracle HR, Oracle SQL, Business Objects, SDLC, SQL*Plus, SQL Tuning, SQL database design, Oracle, Performance Tuning, PL/SQL, ETL, Data Warehousing, Business Analysis, Databases, Analysis, Unix Shell Scripting, Database Design, Microsoft SQL Server, Oracle SQL Developer
Education
New York Institute of Technology-Old Westbury 2005 — 2006
Masters, Computer Science, 3.5 CGPA
Thadomal Shahani Engineering College 2002 — 2005
Bachelors, Computer Science, First Class
Thakur Polytechnic 1999 — 2002
Diploma, Computer Engineering, Higher First Class
Centurylink April 2011 - Present
Qwest July 2001 - April 2011
Actel Communications April 1999 - July 2001
MCI 1995 - 2000
White House Communications Agency 1990 - 1995
Skills
SIP Trunking, MPLS, Data Center, Cloud Computing, Ethernet, Cisco Technologies, Selling, Sales Engineering, Telecommunications, Networking, SIP, Co-location, Professional Services, Solution Selling, IP, Juniper, Managed Services, Telephony, Unified Communications, VoIP
Education
North Carolina Agricultural and Technical State University 1984 — 1985
computer science
Equinix May 2015 - Present
CenturyLink June 2010 - May 2015
Nortel Networks January 2001 - April 2010
Nortel Networks March 2000 - December 2000
Nortel Networks July 1999 - February 2000
Nortel Networks March 1998 - June 1999
Nortel Networks April 1995 - February 1998
Nortel Networks February 1994 - March 1995
US Air Force June 1986 - June 1992
Skills
Hiring, Customer Service, Cost Control, Continuous Improvement, Performance Management, JavaScript, HTML, Team Building, Cost Savings, Coaching, Problem Solving, Customer Relations, Mentoring, Process Improvement, Organizational..., Visual Basic, Windows, Employee Relations, Microsoft Office, Change Management, Budgeting, Salary Administration, Employee Recognition, Performance Reviews, Operational Reviews, Quality Assurance, Performance Improvement, Leading Change, Compensation Planning, Candidate Assessment, Lean Sigma, Talent Management, GSM, CDMA, Analysis, Budgets, CRM, Ethernet, IP, Integration, Leadership, Management, Operations Management, Payroll, Personnel Management, Reviews, Six Sigma, Telecommunications, Vendor Management, VoIP
Education
Murray State University 1988 — 1993
BS, Civil Engineering
Safe and Secure Alarms and Video February 2013 - Present
BNI Referral Express June 2013 - Present
CenturyLink September 2012 - September 2013
Business Networking International April 2011 - April 2013
American Video and Security August 2010 - February 2013
Business Network International August 2003 - October 2010
J & L Security November 1998 - August 2010
Protection One December 1998 - June 2008
Sprint & Embarq Corporation April 1998 - June 2006
Parker Hannifan June 1986 - June 1992
Skills
Security, Alarm Systems, Fire Alarm, Intrusion Detection, Access Control, CCTV, Surveillance, Security+, Networking, IP Cameras, Security Management, Customer Satisfaction, Physical Security, IP CCTV, Public Speaking, Supervisory Skills, Business Networking, Leadership, Troubleshooting, DVR, Video, Loss Prevention, Team Building, Small Business, Protection, Cabling, New Business Development, Sales, Direct Sales, Background Checks, Security Operations, Crisis Management, Risk Assessment, Training, Private Investigations, Video over IP, Corporate Security, Fire Protection, Life Safety, Asset Protection, Enforcement, Emergency Management, Executive Protection, Biometrics, IPS, Video Analytics, Low Voltage, Investigation, Security Training, CompTIA Security+
Education
Nassau Community College 1985 — 1987
Associates In Applied Sciences, Electronic Instrumentation Technology
Lindenhurst High School 1977 — 1981
Regents, Academic Degree
Great Southern Bank March 2012 - Present
Hibbett Sporting Goods June 2009 - March 2012
CenturyLink May 2011 - October 2011
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, 10 Key, Adobe Audition
Education
North Arkansas College 2008 — 2009
Associate's degree, Accounting
Stephens College 2006 — 2007
Bachelor of Science (BS), Psychology
Jasper High School 2001 — 2006
Diploma, General studies
CenturyLink November 2014 - Present
CableLabs, Inc July 2013 - Present
CableLabs, Inc. January 2010 - June 2013
Skills
SNMP, Java, TCP/IP, IP Networking, Eclipse, XML, Digital TV, Embedded Systems
Education
New Mexico State University
MSEE, Digital Communication Theory, Detection & Estimation, Image Processing
University of Illinois at Urbana-Champaign
BSEE, RF & Microwave Communication Design
The UPS Store October 2013 - Present
National Electronics Warranty Company August 2012 - October 2012
CenturyLink January 2011 - August 2011
Charter Communications November 2007 - July 2008
Speedway LLC November 2006 - October 2007
Quality Dairy Company October 2004 - July 2006
AT&T July 2001 - February 2004
Skills
Data Entry, Windows 7, General Accounts, Microsoft Office 2007, Office 2010, Call Center, Calculator, Customer Satisfaction, Leadership, Sales, Customer Service, Time Management, Invoicing, Telecommunications, Customer Experience, Customer Retention, Troubleshooting, Microsoft Office Xp, Windows XP Pro, OSHA, HIPAA, Bill Payment, Train Employees, Schedules, 77 WPM, 6700 SPH, FCC, Call Centers, Microsoft Office, Technical Support, Telephone Skills
Education
Walden University 2015 — 2016
Master of Science (M.S.), Accounting
New England College 2013 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Phoenix 2006 — 2009
Associate of Arts (A.A.), Health Administration
Newaygo County Career Technical Center 1999 — 2001
Certificate, Jr. Accountant
CenturyLink August 2005 - Present
RadioShack November 2004 - August 2005
Muskingum College Computer Network Services August 2003 - May 2004
Defense Finance and Accounting Services May 2003 - August 2003
Muskingum College Computer Network Services August 2002 - May 2003
Fort Steuben Scout May 2002 - July 2002
Fort Steuben Scout May 2001 - July 2001
Fort Steuben Boy Scout Reservation June 2000 - July 2000
Skills
Microsoft Office, Software Documentation, Microsoft Excel
Education
Muskingum College 2000 — 2004
BS, Computer Science
Steubenville High School 1996 — 2000
Diploma, State Honors
CenturyLink Management, Project Management for IPTV/ Video Operations and Network Systems ManagmentSenior Project ManagerCenturyLinkMay 2011 - Present
CenturyLink July 2009 - June 2011
Embarq December 2007 - June 2009
Embarq January 2007 - December 2007
Embarq February 2006 - December 2006
Sprint January 2002 - January 2006
Sprint January 1998 - December 2002
Skills
Telecommunications, Vendor Management, Call Center, Management, Leadership, Customer Satisfaction, Call Centers, Program Management, Coaching, Customer Experience, Change Management, Customer Retention, Integration, B2B, Project Management, Cross-functional Team..., Wireless, Sales
Education
The University of Texas at El Paso 1980 — 1984
Music
Andress
New Mexico State University
New Mexico State University
CenturyLink Business July 2015 - Present
CenturyLink February 2014 - Present
Model August 2010 - Present
Skills
Public Speaking, Entertainment, Photoshop, Social Media Marketing, Television, PowerPoint, Social Media, Event Planning, Photography, Event Management, Music Videos, Advertising, Runway, Marketing, Magazines, Fashion
Education
Norfolk State University
CenturyLink January 2010 - Present
New Mexico Tech April 2003 - Present
CenturyLink (formerly Qwest Communications) July 2000 - January 2010
New Mexico Institute of Mining and Technology July 1999 - June 2000
National Domestic Preparedness Consortium June 1999 - May 2000
New Mexico Institute of Mining and Technology January 1999 - May 2000
New Mexico Institute of Mining and Technology May 1999 - July 1999
Skills
Technical Communication, Technical Writing, Technical Editing, Content Management, Instructional Design, Web Design, Usability, Digital Marketing, Process Redesign, Online Advertising, Webmaster Services, B2B Marketing, Business Requirements, Business Communications, Telecommunications, SEO, SEM, Process Improvement, Problem Solving, HTML, Microsoft Office, FrameMaker, Photoshop, Marketing Automation, Salesforce.com, Dreamweaver, RoboHelp, LivePerson, Proposal Writing, Rebranding, Marketing, Technical Documentation, Editing, Leadership, Strategy, Software Documentation, Program Management, Cross-functional Team...
Education
New Mexico Institute of Mining and Technology
Bachelor of Science (BS), Technical Communication
Rensselaer Polytechnic Institute
Chemistry
Rutgers, The State University of New Jersey-New Brunswick
Mini-MBA, Digital Marketing
CenturyLink August 2014 - Present
DIRECTV August 2009 - November 2012
Comcast Cable Communications January 2007 - March 2009
Circuit City September 2005 - December 2006
Skills
Testing, SDLC, Troubleshooting, Requirements Analysis, Management, Software Installation, Software Documentation, Integration, Team Management, Technical Support, System Administration, Call Centers, Vendor Management, Windows, Networking, Computer Hardware, Team Leadership, Visio, Disaster Recovery, Wireless, TCP/IP, Routers, Customer Satisfaction, Cabling, Project Management, Training, Process Improvement, Business Analysis, Program Management, Leadership, SQL, Change Management, Team Building, Telecommunications, Security, System Deployment, Customer Service, Data Center, IT Operations, Microsoft Office, Help Desk Support, IT Management, Windows XP, Hardware, BMC Remedy, SharePoint, Active Directory
Education
North Carolina Agricultural and Technical State University 2004 — 2005
Not attained, Mechanical Engineering
Prince George's Community College 2000 — 2002
Not Attained, General Studies
CenturyLink August 2012 - June 2015
Skills
C++, C, HTML, SQL, MySQL, PHP, Linux, Eclipse, Programming, J2EE Application..., J2EE Web Services, Java, Oracle SQL, JavaScript, Spring, Struts, XML, Core Java, C#, Oracle, Spring Framework
Education
New Jersey Institute of Technology 2015 — 2017
Master of Science (M.S.), Computer Science
Assam Engineering College 2008 — 2012
Bachelor of Engineering, Computer Science & Engineering
Kalka Public School 2006 — 2008
South Point School, Guwahati 1994 — 2006
CenturyLink December 2014 - Present
CenturyLink August 2012 - Present
CenturyLink May 2011 - August 2012
Qwest Communications March 2009 - June 2011
Qwest Communications July 2007 - March 2009
Friends of Animals August 2005 - August 2006
Garrand March 2002 - February 2005
mystyc February 2001 - October 2001
US Interactive 1998 - 2001
Database Technologies 1997 - 1998
Skills
Omniture, Vendor Management, Business Requirements, Competitive Analysis, Product Management, Analytics, Cross-functional Team..., Web Analytics, E-commerce, Process Improvement, Telecommunications, Web Applications, Program Management, Strategy, Email Marketing, Project Management, Management, Web Development
Education
New England College 1989 — 1992
Bachelor of Science (BS), Mass Communication/Media Studies
New England College 1989 — 1992
Bachelor's degree, Mass Communication/Media Studies
CenturyLink May 2014 - Present
Certus Management Consulting September 2013 - December 2013
University of Michigan - Finance Department June 2012 - August 2012
Immofori, A.G. March 2012 - April 2012
Intrepid Travel March 2011 - August 2011
Vietnam Asset Management Ltd March 2008 - October 2010
Intrepid Travel March 2007 - February 2008
World Travel September 2005 - February 2007
Mercator, LLC October 2003 - August 2005
HgCapital June 2002 - August 2002
Skills
Salesforce.com, Oracle SQL Developer, Big Data Analytics
Education
University of Michigan - Stephen M. Ross School of Business 2011 — 2013
MBA, Finance, Strategy, 3.85/4.00
CFA Institute 2009 — 2013
CFA, Financial Analysis
New York University - Leonard N. Stern School of Business 1999 — 2003
Economics, Business
The London School of Economics and Political Science (LSE) 2001 — 2002
New York University 1999 — 2002
B.S., Economics
BPL Plasma September 2015 - Present
CenturyLink December 2006 - May 2012
West Corporation October 2005 - December 2006
Education
North Carolina Agricultural and Technical State University 2001 — 2005
Computer Science
North Carolina A&T State University 2001 — 2002
Computer Science
CenturyLink June 2000 - March 2012
CenturyLink 2011 - 2012
Qwest Communications June 2001 - April 2011
Qwest Communications 2000 - 2001
Skills
Product Management, SIP Trunking, Sales Management, Salesforce.com, T1, Solution Selling, Telecommunications, Telephony, Unified Communications, Vendor Management, VoIP, Call Centers, Co-location, Contract Negotiation, Ethernet, MPLS, Managed Services, Long Distance
Education
New Jersey City University 2007 — 2009
Bachelors, English
Seton Hall University 1996 — 1998
Bachelors, Pre-law
CenturyLink March 2014 - Present
Kangaroo Express, an operating trade name of The Pantry, Inc. July 2013 - February 2014
HCL Technologies September 2012 - February 2013
Time Warner Cable October 2010 - January 2012
Mahogany Reality January 2008 - December 2009
Skills
Microsoft Word, Microsoft Excel, Customer Service, Commissioning, Data Center, Electronics, Hospitality, Internet, Windows 7, Software Documentation, Computer Hardware
Education
North Carolina Agricultural and Technical State University 2007 — 2009
kCura September 2014 - Present
Quadland.com November 2010 - August 2014
CenturyLink July 2009 - November 2009
Intellect Control System Pvt. Ltd. August 2007 - June 2008
Skills
HTML, JavaScript, MySQL, PHP, jQuery, CSS, Microsoft SQL Server, SQL, AJAX, XML, Visual Studio, NetBeans, Wordpress, VB.NET, ASP.NET, CMS, HTML 5, CSS3, REST, Object Oriented Design, Web Applications, JSON, Web Development, Subversion, ASP.NET MVC, MVC
Education
University of North Carolina at Charlotte 2008 — 2009
Master's, Computer Science
Nagpur University
Bachelor of Engineering (BE), Computer Science
Rajendra High School
CenturyLink May 2015 - Present
Loyola University Health System February 2015 - March 2015
WAVSYS October 2014 - December 2014
Prozone Enterprises Pvt Ltd May 2013 - September 2013
Larsen & Toubro August 2012 - September 2012
KPMG February 2012 - May 2012
Skills
Business Analysis, Data Analysis, Microsoft Office, Management Consulting, Project Management, Market Research, Business Development, Team Leadership, IT Risk Management, Team Management, Management, C, C++, Business Strategy, Teamwork, Analysis, HTML
Education
University of Illinois at Chicago (UIC) - Liautaud Graduate School of Business 2014 — 2015
Master's Degree, Management Information Systems, 4.0
Narsee Monjee Institute of Management Studies 2009 — 2014
Master of Business Administration (M.B.A.), Technology Management
Narsee Monjee Institute of Management Studies 2009 — 2014
Bachelor's Degree, Information Technology
St Josephs School
CenturyLink January 2012 - June 2015
Wayne Stewart Enterprises LLC January 2011 - January 2012
Verizon Business Inc August 2005 - January 2010
Business Telecommunication Inc August 2001 - August 2005
Telnet Consultant Inc. January 1997 - August 2001
Skills
Management, Public Speaking, Leadership, Sales, Sales Operations, Business Process, Financial Analysis, VoIP, Team Building, Customer Service, Microsoft Office, Training, Strategic Planning
Education
Wake Technical Community College 2011 — 2011
Certificate, Medical Front Office Assistant I, II, III & Microsoft Word, Access, Excel, Powerpoint and
North Carolina Agricultural and Technical State University 1979 — 1982
Bachelor of Science, Health and Physical Education
Virginia State University 1977 — 1979
None, Basic Freshman Courses
CenturyLink April 2011 - Present
QWEST COMMUNICATIONS CORP June 1990 - March 2011
US West Communications October 1985 - May 1990
Pacific Northwest Bell Telephone December 1979 - October 1985
First Interstate Bank February 1971 - December 1979
Skills
Telecommunications, Switches, IP, Networking, Software Installation, VoIP, Music, Cabling, Data Center, Information Technology, Optical Fiber, Microsoft Office, Troubleshooting, System Administration, Routers, Ethernet, T1
Education
Mt. Hood Community College 1970 — 1971
3rd Degree, Grass Clippings
SecureNet Partners September 2015 - Present
Apple April 2015 - Present
New York Film Academy March 2015 - Present
Central Payment December 2014 - Present
Uber October 2014 - Present
Metro Public Adjustment, Inc. October 2014 - Present
Certified Payment Processing August 2014 - Present
LegalShield September 2010 - Present
Nash Community College 2012 - 2012
CenturyLink 2011 - 2011
Skills
SEO, Online Marketing, Entrepreneur, Social Media Marketing, Small Business, Acting/modeling/music, Computer Engineering, Online Advertising, Entrepreneurship, Training, Sales, Customer Service, Project Planning, Time Management, Management, Consulting, Leadership, Call Centers, Strategic Planning, Marketing, Social Media, Business Strategy, Technical Support, Social Networking
Education
Nash Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Computer Engineering, 4.0
StoresOnline 2010 — 2012
Master, ECommerce, 4.0
At Home Professions 2010 — 2011
N/a, Healthcare Administration Services
United States "A" School, Meridian, MS 2003 — 2005
BS, Accounting/Business
New York Film Academy
Master of Fine Arts (MFA), Film/Cinema/Video Studies
CenturyLink Large Deal Pursuit Team - Covering Boston, New York, DC, Atlanta. Territory Account ManagerAvayaNovember 2012 - July 2015
Southeastern Telecom September 2000 - March 2012
Advanced Telecom April 1994 - June 2000
International Telephones December 1989 - April 1994
Skills
Managed Services, VoIP, Solution Selling, Telecommunications..., Telecommunications, Unified Communications, MPLS, Telephony, IP, Ethernet, Call Center, Channel, SIP, Disaster Recovery, Direct Sales, Networking, Data Center, Cisco Technologies, IVR, SIP Trunking, WAN, Call Centers
Education
Polytechnic University
United States Air Force
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Airgas May 2015 - Present
Adecco Group August 2013 - February 2015
General Motors February 2013 - June 2013
Barnes & Noble 2010 - 2013
Wells Fargo 2008 - 2010
CenturyLink June 2007 - July 2008
Martin's Point Health Care November 2006 - May 2007
Skills
Quality Assurance, Test Planning, Test Cases, JIRA, QTP, SDLC, Regression Testing, LoadRunner, SQL, Test Management, Functional Testing, Manual Testing, Toad, Selenium, Test Automation, Scrum, User Acceptance Testing, Mobile Devices, Functional Requirements, Web Testing, TFS, Agile Methodologies, Integration Testing, Sitecore, Visual Studio, QA Lead, Databases, ALM, Unit Testing, Test Strategy, Quality Center, Release Management, VBScript, Defect Tracking, Black Box Testing, Usability Testing, Unix, Security, Agile Testing, System Integration..., QC Tools, Version One, Soap UI, Team Leadership, Hybris
Education
New York University 2001 — 2005
Bachelor degree, Computer Science, A-
CenturyLink March 1999 - Present
Sprint August 1998 - March 1999
Manpower - Sprint July 1996 - August 1998
Skills
Planning Budgeting &..., Training Coordinator, Problem Solving, Reporting & Analysis, Decision Making, Communication, Project Planning
Education
Strayer University 2005 — 2008
Bachelor's Degree, Business Administration and Management, General
North Carolina Agricultural and Technical State University 1991 — 1994
Electrical and Electronics Engineering
Fresh & Wild 2.0 April 2015 - Present
Fresh & Wild January 2011 - April 2015
CenturyLink March 2005 - January 2010
Ford Motor Company August 1993 - July 2004
Skills
Culinary Skills, Menu Development, Food & Beverage, Restaurants, Food, Banquets, Cooking, Fine Dining, Cuisine, Food Safety, Catering, Hospitality Management, Food Service, Restaurant Management, Purchasing, Customer Satisfaction, Inventory Management, Process Scheduler, Cost Control, Profit, Budgets, Income Statement, Wine, Hotels, Hiring, Hospitality Industry, Food Industry, Team Building, Recipes, Bakery, Resorts, Time Management, HACCP, Seafood, Micros, Gourmet, New Restaurant Openings, Retail, Customer Service, Sales Management, Sales, Parties, Wine Tasting, P&L Management, Revenue Analysis, Bartending, Hotel Management, P&L, Mediterranean, Event Management
Education
Normandale Community College 1977 — 1979
Associate's degree, Specialized Sales, Merchandising and Marketing Operations
EarthLink Business July 2013 - Present
CenturyLink November 2011 - June 2013
Cablevision September 2010 - November 2011
PTCL August 2007 - February 2010
Skills
OSPF, EIGRP, MPLS, Routing Protocols, IP, Network Design, Ethernet, TCP/IP, BGPv4, Juniper, DSL, DHCP, STP, Cisco Routers, Cisco Technologies, QinQ, Dot1q, Spanning Tree, VTP, ATM networks, Cisco Switches..., Cisco Routers 7200 ,7609, Alcatel, Juniper SRX100,SRX210,, Extreme Switches, Aurora Media Converter..., Aurora 10 Channel..., Telco Systems T-Marc..., BGP, Juniper Technologies, ATM Networks
Education
NED University of Engineering and Technology 2002 — 2006
Bachelor's degree, Computer Engineering
CenturyLink November 2014 - Present
Sprint April 2013 - November 2014
Cisco Systems August 2012 - April 2013
Wireless Communication Inc May 2012 - August 2012
Skills
Cisco IOS, DHCP, EIGRP, OSPF, C, C++, WPA, Subnetting, Hardware, Troubleshooting, XCAL, WPA2, Network security, SQL, Wireless Communication..., Network Security, Networking, Cisco Technologies, Wireless, Testing, TCP/IP, Switches, Routers, Telecommunications, LTE, Cisco Routers
Education
North Carolina Agricultural and Technical State University 2008 — 2011
BS, Electrical Engineering
University of Nairobi 1998 — 2002
Bachelor of Arts (B.A.)
Lenana
CenturyLink 2011 - Present
PwC 1994 - 2011
Education
New York University School of Law
Master of Laws (LL.M.), Taxation, top 15%
University of Toledo College of Law
J.D., Top 5%
Youngstown State University
Economics
JPMorgan Chase February 2012 - Present
CenturyLink June 2001 - January 2012
University of Michigan Ross School of Business August 2008 - January 2009
Qwest Communications March 1998 - June 2001
Capgemini January 1996 - January 1998
Rolta India Limited 1990 - 1992
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2009
MBA, Corporate Strategy
University of Michigan 2007 — 2009
Master of Business Administration, Strategy Consulting (2009)
Ohio University 1992 — 1996
Master of Science, Computer Science and Mathematics
National College 1988 — 1990
R.V.College of Engineering 1986 — 1990
Bachelor of Science, Industrial Engineering
CenturyLink 2011 - Present
Qwest Communications 2000 - 2010
U S WEST 1984 - 2000
Mountain Bell 1975 - 1984
Skills
Public Policy, Local Government, Public Relations, Advocacy, Board Relations, Lobbying, Board Governance, Government, Media Relations, Nonprofits, Community Development, Legislative Relations, Strategic Communications, Leadership, Politics, Fundraising, Policy, Strategy, Public Affairs, Proposal Writing, Corporate Communications, Internal Communications
Education
University of Colorado Boulder 1974 — 1975
Graduate Study, Public Relations
New Mexico State University 1969 — 1974
B.A., Public Relations
CenturyLink January 1998 - August 2015
Skills
Unified Communications, Co-location, Solution Selling, Managed Services, MPLS, Cloud Computing, Big Data, Direct Sales, VoIP, Telecommunications, Management, Account Management, SaaS
Education
New York Institute of Technology-Old Westbury 1979 — 1983
New York Institute of Technology-Old Westbury 1978 — 1980
Self-employed April 2013 - September 2013
CenturyLink June 2012 - March 2013
OfficeMax December 2009 - May 2012
OfficeMax December 2009 - May 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Social Media, Event Planning, Research, Management, Social Networking, Team Building, Sales, Leadership, Strategic Planning, Training, Marketing Strategy, Marketing, Account Management
Education
National College 2003 — 2009
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management, 3.78 GPA
National College of Business and Tecnology-Bristol 2003 — 2009
Associate of Arts and Sciences (AAS), Accounting and Business/Management, 3.78 GPA
Sprint June 2014 - December 2014
CenturyLink May 2012 - June 2013
Skills
Direct Sales, Customer Service
Education
Nazarene Bible College 2013 — 2017
Bachelor's Degree, Evangelism, Sophomore
CenturyLink April 2011 - Present
Qwest Communications Int'l Inc. (now CenturyLink) February 2001 - April 2011
Verizon Business [formerly MCI] June 1998 - February 2001
VoltDelta Resources January 1997 - February 1998
Raytheon November 1989 - January 1997
Education
New York University
MS, Management
New Jersey Institute of Technology
BS, Mechanical Engineering
CenturyLink March 2014 - Present
Reliance Globalcom July 2012 - December 2013
IPC Systems, Inc. May 2011 - March 2012
Abovenet, Inc. August 2009 - March 2011
Genesis Networks March 2009 - July 2009
IBM July 1996 - April 2008
MCI January 1994 - July 1996
MCI January 1992 - January 1994
MCI Corporation January 1988 - January 1992
American Network 1987 - 1988
Skills
Carrier Relations, Carrier Management, Carrier Negotiations, Service Delivery, Client Relationship..., Project Implementation, Vendor Management, Sourcing, Public Relations, Management, Telecommunications, CRM, Project Planning, Negotiation, Project Management, MPLS, Managed Services, Integration, Team Management, Pre-sales, VoIP, Cross-functional Team..., IP, IT Strategy, Contract Negotiation, Networking, IT Service Management, Program Management, Ethernet, Leadership, Data Center, Analysis, Selling, Professional Services, Wireless, PMP, Network Design
Education
New York Institute of Technology-Old Westbury 1975 — 1978
BFA, Communication Arts
Roosevelt High School 1966 — 1971
Charles Schwab March 2015 - Present
CenturyLink September 2013 - March 2015
CenturyLink January 2006 - September 2013
Qwest Communications November 2001 - January 2006
Infotech Solutions October 2000 - November 2001
Thomson Financial April 1998 - September 2000
Muller Data Corporation January 1994 - April 1998
Skills
Oracle, Microsoft SQL Server, Software Development, C#, Java, Weblogic, Telecommunications, Agile Methodologies, Unix, Cloud Computing, Web Services, SQL, SOA, PL/SQL, Scrum, SOAP, Java Enterprise Edition, WebLogic
Education
Regis University 2011 — 2014
Master of Science (M.Sc.), Software Engineering & Database Technologies, 4.0
New York University 1996 — 1997
Certificate, Wide Area Networking Technologies
Seton Hall University 1988 — 1993
BA, Political Science/Business Administration
CenturyLink June 2015 - Present
AT&T 2007 - December 2014
IUPUI 2002 - 2006
Lucent Technologies 1991 - 2002
OSU 1987 - 1991
Unisys January 1980 - January 1983
Skills
Perl, Algorithms, 4G, VoIP, LTE, VoLTE,..., Wireless Networking, TCP/IP, LAN Switching, LTE, Unix, Shell Scripting, CDMA, Linux, Solaris, VoIP, C++, 4G, Wireless, Unix Shell Scripting, Wireshark, Networking, IP, SS7, Network Design, Network Architecture
Education
The University of Texas at Austin 1979 — 1987
Ph.D, Computer Science
National Taiwan University 1972 — 1976
BS, Electrical Engineering
CenturyLink May 2015 - Present
Integra October 2007 - May 2015
Cox Communications March 2002 - October 2007
Ubiquitel 2004 - 2006
Skills
MPLS, SIP Trunking, Metro Ethernet, Network Security, Disaster Recovery, VoIP, Voice & Data Convergence, Tellabs 5500, Polycom, Internet Security, BGP, IPv6, IPv4, Carrier Ethernet, DWDM, T1s, MEF, LAN Switching, WAN, QoS, UPSR, BLSR, SONET, Cloud Computing
Education
New Mexico State University 1992 — 1995
Bachelor's degree, Electrical and Electronics Engineering
CenturyLink February 2014 - Present
CenturyLink February 1994 - February 2014
US Navy June 1979 - October 1993
Skills
Telecommunications, Call Center, Customer Satisfaction, Cross-functional Team..., Process Improvement, Operations Management, Call Centers, Vendor Management, Recruiting
Education
Strayer University 2008 — 2011
BA, Management, 4.0
National University 1984 — 1986
Associate of Arts (AA), General Studies
CenturyLink 2011 - Present
Qwest February 2000 - Present
TCG/ATT January 1998 - February 2000
AT&T 1999 - 2000
Teleport Communications Group 1997 - 2000
Skills
Telecommunications, MPLS, Sales, IP, Managed Services, Wireless, Direct Sales, Ethernet, Cloud Computing, Unified Communications, VoIP, Solution Selling, Hosted Services, Co-location
Education
New York Institute of Technology-Old Westbury 1993 — 1997
BS, Business & Telecommunications
CenturyLink May 1999 - Present
Savvis Communications July 1998 - May 1999
MCI Corporation June 1995 - July 1998
Skills
Telecommunications, Ethernet, Telephony, Computer Network..., Fiber Optic Networks, DWDM, WAN, Network Operations, Troubleshooting, Fiber Optics, Data Center, DC Power, Network Design, Network Engineering, MPLS, Metro Ethernet, Broadband, TCP/IP, VoIP
Education
New Jersey Institute of Technology 1990 — 1995
CenturyLink January 2006 - Present
CenturyLink 2000 - 2013
CenturyTel January 2000 - January 2010
Centurytel January 2001 - June 2004
Skills
Ethernet, Broadband, Telecommunications, Wireless, VoIP, MPLS, IP, Managed Services, DSL, DWDM, Telephony, Fiber Optics, Computer Network..., T1, Frame Relay, Network Design, Microsoft Office, Vendor Management, LTE, Avaya, WAN, SDH, SIP, SIP Trunking, Unified Communications, ATM networks, Co-location, Team Building, Optical Fiber, LAN-WAN
Education
National-Louis University 1983 — 1986
Bachelor of Arts (BA), Applied Behavioral Sciences
CenturyLink 2009 - Present
Embarq August 2006 - Present
Education
Nebraska Wesleyan University 2003 — 2006
Colorado Department of Education September 2014 - Present
CenturyLink October 2012 - Present
CenturyLink July 2013 - September 2014
Verizon Business March 2007 - September 2012
syndesis 2000 - 2003
AuraServ 1999 - 2000
Cap Gemini 1998 - 2000
beechwood 1998 - 1999
US WEst Communications 1996 - 1998
Skills
SDLC, Requirements Analysis, Telecommunications, Integration, Wireless, Software Project..., Unix, Testing, SQL, Visio, Enterprise Architecture, Agile Methodologies, Software Development, PMP, Vendor Management, Business Analysis, Program Management, Solution Architecture, Cloud Computing
Education
University of Colorado Health Sciences Center 2004 — 2006
Bachelor's degree, Registered Nursing/Registered Nurse
New Mexico State University 1990 — 1995
BS, Electrical Engineering
Ruidoso High School 1986 — 1990
Lightpath April 2014 - Present
CenturyLink January 2012 - September 2013
CenturyLink 2006 - 2012
Sprint 2004 - 2006
Sprint 2003 - 2004
Expanets 2002 - 2003
Rhythms NetConnections 1999 - 2001
Sprint 1991 - 1999
Skills
Sales Management, VoIP, Managed Services, Co-location, MPLS, Telecommunications, Wireless, Unified Communications, IP, Telephony, Professional Services, Cisco Technologies, Pre-sales, Ethernet, CRM, Enterprise Software, Direct Sales, Network Design
Education
New Jersey Institute of Technology
Bachelor of Science (BS), Electrical Engineering
Professional Training
GoDaddy December 2014 - Present
Microchip Technology March 2014 - December 2014
CenturyLink January 2014 - February 2014
Charter Communications September 2010 - November 2013
ACS, Inc (a Xerox company) November 2009 - September 2010
Safeway May 2010 - July 2010
Southern California Gas Company May 2006 - March 2008
Safeway March 2005 - October 2005
Safeway May 2004 - November 2004
Chase September 2002 - November 2003
Skills
Customer Service, Customer Retention, Computer Proficiency, Computer Hardware, Typing, Microsoft Word, Microsoft Excel, Microsoft Office, Telecommunications..., Auditing, Natural Gas, Smart Metering, Electricity, Meters
Education
Mt. Hood Community College 2004 — 2005
General Studies
Riverside Community College 2004 — 2005
General Studies
CenturyLink Senior Sales EngineerCenturyLinkJanuary 2011 - June 2014
AT&T January 2002 - December 2010
Skills
Account Management, Co-location, Disaster Recovery, Ethernet, IP, MPLS, Managed Services, Solution Selling, Telecommunications, Wireless, VoIP, Direct Sales, Telephony, Unified Communications
Education
New Mexico State University 1991 — 1996
Bachelor of Science (BS), Civil Engineering
Nova Southeastern University
Master of Business Administration (MBA), Business Administration and Management, General
CenturyLink February 2015 - Present
CenturyLink January 2010 - February 2015
CenturyLink January 2009 - January 2010
CenturyLink December 2006 - February 2008
CenturyLink February 2004 - December 2006
Target Corporation March 2003 - February 2004
Target Corporation June 2002 - March 2003
Target Corporation / Guest Services May 2000 - June 2002
Skills
Call Center, Customer Service, Process Improvement, Team Leadership, Microsoft Office, Microsoft Excel, Strategic Planning, Microsoft Word, Banking, Credit Cards, Customer Satisfaction, Training, Access, Telecommunications, Customer Experience, Outlook, Management, Analysis, Project Management, Business Analysis, Call Centers, Salesforce, Vendor Management, Team Management
Education
University of Phoenix 2012 — 2014
Bachelor of Science, Project Management, 3.93
Normandale Community College 1997 — 2000
AA
Hopkins High School 1992 — 1996
High School Diploma
CenturyLink April 2011 - Present
Qwest April 2001 - April 2011
Qwest Communications 2001 - April 2007
Skills
Technology Management, Systems Engineering, Unix, Cloud Computing, Cisco Technologies, PMP, Vendor Management, MPLS, Ethernet, Telecommunications, DSL, Product Management, Program Management, Security, VoIP, SQL, Statistics, Wireless, Broadband, Process Improvement, Data Center, IP, Integration, Network Design
Education
The University of New Mexico 1979 — 1981
MA, Mathematics and Statistics
New Mexico Institute of Mining and Technology 1973 — 1977
BS, Mathematics and Statistics
CenturyLink September 2013 - Present
Education
New Mexico State University 1984 — 1988
BBA, Marketing Management
KPMG US August 2015 - Present
University of Washington January 2015 - April 2015
University of Washington, Michael G. Foster School of Business September 2014 - December 2014
KPMG US June 2014 - August 2014
University of Washington February 2014 - May 2014
CenturyLink October 2011 - May 2013
CenturyLink June 2009 - September 2011
IBA Health MiddleEast May 2006 - June 2006
Skills
Software Development, SQL, Java, C, SDLC, PL/SQL, C++, Product Development, Oracle, XML, Enterprise Architecture, .NET, Project Management, Data Analysis, Requirements Analysis, Technology Consulting, Data Analytics, Information Architecture, R, Data Science, C#, Software Licensing..., Enterprise Software, Python
Education
University of Washington 2013 — 2015
MS, Management Information Systems, General, 3.92
National Institute of Technology Karnataka 2004 — 2008
B Tech, Electronics and Communication
Indian School Muscat 1997 — 2004
CenturyLink June 2005 - Present
Skills
Managed Services, VoIP, Data Center, Telecommunications, MPLS, Cloud Computing, SIP, Disaster Recovery, Enterprise Software, Professional Services, Solution Selling, Co-location, Networking, Unified Communications, Telephony, SDH
Education
College of St. Thomas 1980 — 1982
Normandale Community College 1978 — 1980
Comcast Cable February 2015 - Present
CenturyLink January 2013 - January 2015
Verizon 2007 - 2012
Central Pennsylvania Conservancy 2008 - 2009
Harvest Hunt Farm, LLC 2006 - 2006
Verizon 2005 - 2006
Verizon 2003 - 2005
Verizon 2000 - 2003
United States Marine Corps September 1998 - November 2000
Bell Atlantic February 1999 - January 2000
Skills
Telecommunications, VoIP, Data Center, Vendor Management, Program Management, Computer Network..., Team Building, Requirements Analysis, Managed Services, Call Center, Team Leadership, Sla, Telephony, Visio, Provisioning, Cross-functional Team..., Organizational..., MS Project, Microsoft Office, Mentoring, Corporate Communications, Quality Assurance, Quality System, Six Sigma, ISO 14001, ISO, DoD Top Secret Clearance, Executive Management, Project Planning, Project Management, Customer Engagement, Presentations, Technical Leadership, Yellow Belt, Supervisory Experience, Office Administration, Lean Six Sigma, Quality Management, Leadership Metrics, Website Development, Scorecard Management, PowerPoint, Labor Relations, Diversity Champion, Succession Planning, Corporate Real Estate, Training Coordination, Strategic Planning, Customer Service, Customer Analysis
Education
The George Washington University 2000 — 2001
Certificate, Project Management, Pass
National University 1994 — 1995
MS, Telecommunications Systems Management
Penn State University 1988 — 1992
BA, History
USPTO August 2012 - Present
CenturyLink January 1998 - August 2012
CenturyLink (formerly Embarq) January 1998 - August 2012
Army Research Lab July 1990 - October 1994
Saginaw Control and Engineering 1983 - 1986
Skills
Strategic Planning, Technical Writing, Telecommunications, Creative Concept..., Non-profit Development, Computer Maintenance
Education
North Carolina Agricultural and Technical State University
MS, Electrical Engineering
North Carolina Agricultural and Technical State University
BS, Electrical Engineering
CenturyLink May 2011 - Present
Qwest Communications April 2001 - April 2011
Compuware January 1999 - March 2001
Shell June 1993 - October 1997
HPCL March 1983 - May 1993
Skills
Project Management, Process Improvement, Vendor Management, Telecommunications, Requirements Analysis, Program Management, PMP, Business Analysis, Microsoft Project, Cross-functional Team..., Communications Audits, Risk Management, Strategic Planning, Change Management, Operations Management, Budgets, Unix, Product Development, Access, PMO, MS Project, SDLC, Software Project..., Project Planning, Management, Leadership, Consulting, Clarity, Team Leadership
Education
National Institute of Technology Durgapur
B.E., Civil Engineering
University of Pune
M.B.A., Finance
CenturyLink May 2010 - Present
Skills
Optical Network, DWDM, ROADM, Network Engineering, Network Architecture, Capacity Planning, Capacity Management, Telephony, Teamwork, Team Leadership, TDM, Ethernet, Telecommunications, Network Design, Project Management
Education
University of Colorado Boulder 2008 — 2010
Master of Science (MS), Telecommunications Engineering
NED University of Engineering and Technology 2004 — 2007
Bachelor of Engineering (BEng), Telecommunications Engineering
CenturyLink March 2011 - Present
CenturyLink Corporation 2006 - Present
Sprint Nextel July 1997 - May 2006
Skills
TCP/IP, Troubleshooting, System Administration, System Deployment, DNS, Telecommunications, XP, Active Directory, Windows Server, Software Packaging, Windows 7, Windows 7 Migration, Software Engineering, Software Project..., Software Installation, Software Quality..., VPN, VoIP, Data Center
Education
Mount Vernon Nazarene University 2000 — 2003
Bachelor Business Administration, Business
CenturyLink January 2015 - Present
CenturyLink January 2000 - December 2014
CenturyLink October 1997 - January 2000
CenturyLink June 1996 - October 1997
CenturyLink April 1994 - June 1996
Skills
Call Centers, Cloud Computing, Telecommunications, Co-location, MPLS, Hosted Services, Salesforce.com, Ethernet, Solution Selling, IP, Metro Ethernet, SIP Trunking, Wireless, Managed Services, Private Line, VoIP, Cisco Technologies, Data Center, Unified Communications, Direct Sales, SIP, T1, WAN, PRI, Avaya
Education
Nash Community College
General Studies
CenturyLink January 2010 - Present
FairPoint Communications August 2008 - December 2009
Education
New Jersey Institute of Technology 2006 — 2007
Master of Science, Computer Science
League of Women Voters May 2013 - Present
Hadsell Properties LLC October 2011 - Present
Douglas County Historical Society October 2011 - Present
Youth Emergency Services, Inc. January 2009 - Present
CenturyLink 1970 - 2011
Education
University of Nebraska at Omaha 1987 — 1989
Exec MBA
Nebraska Wesleyan University 1966 — 1970
BA, English
Nebraska Wesleyan University 1966 — 1970
CenturyLink December 1997 - Present
Education
The University of Kansas 1990 — 1994
MA, Mathematics
New Mexico Institute of Mining and Technology 1983 — 1987
BS, Metallurgical Engineering
AT&T Labs, Inc. January 2014 - January 2015
CenturyLink May 2013 - January 2014
New York University February 2011 - February 2013
Infosys August 2009 - April 2010
Education
New York University 2011 — 2013
Master of Science (M.S.), Electrical and Electronics Engineering
Visvesvaraya Technological University 2005 — 2009
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
Bright House Networks January 2011 - Present
CenturyLink September 2006 - June 2010
Comcast 2006 - 2007
Skills
Escalation, OS X, Technical Support, Troubleshooting, Wireless Networking, Help Desk Support, Customer Support, Call Center, Voice Mail, Telecommunications, Cable Modems, Remote Access, Telephony, Broadband, Windows, Routers, Wireless, Customer Retention, Laptops, ACD, Avaya, BMC Remedy, Cabling, Call Centers, Cisco Technologies, Computer Hardware, Computer Network..., Customer Experience, DSL, Ethernet, Hardware, IP, LAN-WAN, Network Design, Networking, Provisioning, Software Installation, Switches, System Deployment, T1, TCP/IP, VoIP, WAN, Windows 7, Workforce Management
Education
New York University 1975 — 1977
BFA, Communications
CenturyLink November 2014 - Present
Franz Consulting, LLC May 2001 - Present
Insight Global April 2014 - November 2014
Robert Half Technology July 2013 - December 2013
HaloTEC, Inc. April 2013 - June 2013
Pinnacle Technical Resources May 2012 - April 2013
Beacon Hill Technologies September 2011 - December 2011
Stan Koch and Son's Trucking December 2007 - July 2011
Weber Computer Services October 2003 - December 2007
Tie Communications / Convergent Communications March 1981 - April 2001
Skills
Telecommunications, CCNA, TDM PBX Support, VoIP Support, Data Center, VoIP, Cisco Technologies, IP, TCP/IP, Unified Communications, Telephony, Networking, WAN, Windows, Network Design, Ethernet, Network Security, Security, ITIL, SIP, Troubleshooting, Technical Support, Call Centers, MPLS, Network Engineering, Wireless, Cloud Computing, Managed Services, Help Desk Support
Education
National American University 2003 — 2005
AA, Business Administration, IT
Wadena Technical College 1980 — 1981
AAS, Radio Communications
Gear Sportz Inc September 2015 - Present
MetroPCS/T-Mobile August 2014 - Present
CenturyLink January 2013 - March 2014
Marketsource/T-Mobile May 2011 - June 2012
Custom Apparel Inc March 2006 - July 2011
Integrity Wireless, LLC June 2010 - December 2010
AT&T Mobility March 2006 - June 2010
Skills
Telecommunications, Wireless, Cellular Communications, VoIP, Direct Sales, Managed Services, Account Management, Mobile Devices, Customer Retention, B2B, Broadband, Customer Satisfaction, New Business Development, Hosted Services, Mobile Technology, Business Development, Sales Presentations, Team Leadership, Team Building, Cloud Computing, Customer Service, Retail, Internet Services, MPLS, Unified Communications, IP, SIP, Co-location, SIP Trunking, T1, Telephony, Salesforce.com, HSPA, Networking, WiFi, Metro Ethernet, Coaching, Recruiting, Solution Selling, Channel Partners, LTE, Ethernet, Network Design, Vendor Management, SaaS, Long Distance, Training, Store Management, Wireless Broadband, Employee Training
Education
Normandale Community College
CenturyLink (Formerly Qwest) September 2015 - Present
CenturyLink March 2006 - August 2015
Skills
Telephony, Strategic Planning, Training, Sales Process, Sales Management, CRM, Wireless, Product Management, Sales Presentations, Inventory Management, Long Distance, Cold Calling, Co-location, Salesforce.com, Direct Sales, Telecommunications, Solution Selling, Customer Retention, Sales Operations, Account Management, Team Building, Marketing, B2B
Education
New Mexico State University
CenturyLink March 1980 - Present
Skills
Co-location, SIP Trunking, Long Distance, Hosted Services, MPLS, Managed Services, Metro Ethernet, Telephony, Solution Selling, Ethernet, IP, Private Line, Unified Communications, PRI, T1, Telecommunications, VoIP, Sales
Education
Mt. Hood Community College
CenturyLink June 2014 - Present
CenturyLink November 2010 - May 2014
Qwest Communications August 2008 - October 2010
Qwest 2000 - 2008
Skills
Telecommunications, Cross-functional Team..., Vendor Management, Program Management, Product Management, Business Process, Cloud Computing, Leadership, Project Management, PMO, Professional Services, Managed Services, Salesforce.com, Agile Methodologies, Integration, Strategy, Business Case, Resource Management, Project Portfolio..., Mobile Devices, SaaS, VoIP, Ethernet, Change Management, Requirements Analysis, Co-location, Product Lifecycle..., Problem Solving
Education
University of Colorado at Boulder 1993 — 1996
Bachelor of Arts (B.A.)
New York University 1992 — 1993
City of Greenville September 2004 - Present
CenturyLink March 1997 - September 2004
CenturyLink March 1992 - July 1997
Skills
LAN-WAN, Unified Communications, VoIP, Project Management, Software Installation, Data Center, Telecommunications, Call Center, Troubleshooting, Blackberry, Technical Support, Active Directory, Microsoft Exchange, Windows Server, Ethernet, Disaster Recovery, Switches, WAN, Network Design, Avaya, Networking, Cisco Technologies, Telephony, IP, Call Centers, Routers, Network Security, Wireless Networking, Security, Operating Systems, Routing, TCP/IP, VMware, Network Engineering, Wireless, Cisco IOS, Servers, System Administration, IT Management, SharePoint, Computer Hardware, Windows 7, VMware ESX
Education
North Carolina Agricultural and Technical State University
Bachelor of Science (B.S.), Industrial Technology/Technician
CenturyLink September 2013 - Present
XO Communications October 2011 - September 2013
Verizon October 2008 - September 2011
Verizon October 1999 - October 2008
MCI Telecommunications January 1993 - September 1999
Rockwell International September 1983 - January 1993
Skills
VoIP, Solution Selling, Co-location, SIP Trunking, MPLS, Disaster Recovery, Virtualization, Managed Services, Unified Communications, Cloud Computing, Metro Ethernet, Hosted PBX, Fixed Wireless, Hosted Contact Centers, VPLS, CRM, Ethernet, Security, Networking, Hosted Services, Business Development, WAN
Education
National University 1988 — 1989
Master of Business Administration (MBA), Business Administration and Management, General
University of La Verne 1984 — 1986
Bachelor of Business Administration (BBA), Finance, General
CenturyLink October 2014 - Present
First Data Corporation March 2012 - October 2014
Avis Budget Group April 2010 - April 2011
Skills
Customer Service, CRM, Account Management, Sales Process, Call Center, Cold Calling, Salesforce.com, Sales, Strategic Partnerships, Management, Selling, Training, Call Centers, Direct Sales, Marketing
Education
Norfolk State University 2004 — 2010
Bachelor's Degree, Management Information Systems
CenturyLink June 2012 - Present
Sprint 2007 - 2010
The Junction ISP June 2003 - June 2007
Skills
Customer Service, Troubleshooting, Cisco, Security, Switches, Servers, Teamwork, Windows, Routers, VPN, Hardware, VoIP, Testing, Software Installation, Active Directory, Operating Systems, WAN, Documentation, Access, Data Center, Deployment, Telecommunications, Engineering, Firewalls, LAN/WAN, Databases, Requirements Analysis, Linux, Workstations, Wireless, Motorola Hardware, Alcatel Lucent, Sonet Network, Rodam Network, Ciras, TIRKs, WFA Ticketing, HP Openview, Unix, Subnetting, TCP/IP
Education
National American University
CenturyLink September 2013 - Present
Thomson Reuters November 2002 - June 2010
West Thomson November 2000 - November 2002
West Publishing July 1999 - November 2000
Mycogen Seeds November 1996 - July 1999
Skills
Customer Service, Forecasting, Supply Chain, Process Improvement, Supply Chain Management, SAP, Project Planning, Management, Business Analysis, Operations Management, Training, Microsoft Excel, Project Management, Strategic Planning, Financial Analysis, Program Management, Inventory Management, Supervisory Skills, Manufacturing, Sales, Access
Education
University of Saint Thomas 2013 — 2013
Business Analytics Using Microsoft Excel 2010
Dakota County Vo-Tech 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Management for Technical Professionals, G.P.A. 3.94
Thomson Reuters 2010 — 2010
Knowledge Transfer 2008 — 2008
Microsoft Access Programming with VBA
Normandale Community College 2003 — 2003
APICS
"actively looking" May 2015 - Present
CenturyLink January 2014 - May 2014
Cox Communications May 2012 - January 2014
AT&T Advertising Solutions October 2006 - June 2010
Skills
SEM, Cold Calling, Online Advertising, Lead Generation, Google Adwords, B2B, Account Management, Customer Retention, Advertising Sales, Digital Marketing, Social Media Marketing, SEO, New Business Development, Social Media, Online Marketing, Media Planning, Sales Presentations, Digital Media, Direct Sales, Direct Mail, B2B Marketing, Mobile Devices, Market Planning, Advertising, Telecommunications, Fiber Optics, Optical Fiber, HFC, Internet, Digital TV, Sales Management, Sales, Email Marketing, Direct Marketing, Salesforce.com, Social Networking, Solution Selling, Management, Co-location, Unified Communications, Managed Services, Customer Acquisition, Sales Process, Selling
Education
Delgado Community College 1988 — 1988
Nicholls State University 1987 — 1987
CenturyLink January 1999 - Present
Skills
PMP, Call Centers, Software Project..., Project Management, Vendor Management, Budgets, Business Analysis, Business Intelligence, Business Process..., Certified Project..., Cross-functional Team..., Leadership, Management, PMO, Process Improvement, Program Management, Project Planning, Requirements Analysis, Resource Management, Telecommunications
Education
Muskingum College 1966 — 1970
BA, Chemistry
Comcast November 2013 - Present
CenturyLink April 2006 - November 2013
Skills
WAN, IP, Cisco Technologies, EIGRP, Frame Relay, OSPF, CCNA, RIP, Routing, STP, Network Engineering, VLAN, Switches, IGRP, Routing Protocols, Routers, BGP, Cisco Nexus, DSL, Ethernet, LAN-WAN, MPLS, MPLS VPN, T1, VoIP, Cisco, LAN/WAN, Cisco Switches, Trunking, ISIS, Internet of Things, Juniper Technologies, Business Administration
Education
New England College 2014 — 2016
Bachelor’s Degree, B.A. Business Administration Computer Science, 3.8
North Carolina Health and Human Services February 2013 - Present
CenturyLink April 2009 - January 2013
AT&T March 2008 - April 2009
Laidlaw Transit Services April 2005 - August 2007
LaidLaw Transit Services April 1999 - May 2005
Skills
Telecommunications, Troubleshooting, Call Centers, Wireless, Customer Service, Operations Management,...
Education
New England College of Business and Finance 2010 — 2013
BSBA, Business, Management, Marketing, and Related Support Services
Western International University 2005 — 2007
Bachelor of Science (BS), Business Administration, Management and Operations
BB&T September 2009 - Present
Centurylink February 1998 - August 2009
Skills
Banking, Problem Solving, Customer Service, Technical Support, Programming, Network Security, Telecommunications, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word
Education
North Carolina Agricultural and Technical State University 1988 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
Tarboro High School 1984 — 1988
CenturyLink October 2003 - Present
Verizon March 1974 - March 2003
US Air Force Reserve February 1976 - March 1977
Skills
CPE, Shoretel, Data Analysis, Maintenance, ShoreTel
Education
Mt. San Antonio College 1982 — 1985
AS, Telecommunications- Microwave
Sierra Vista High School 1969 — 1973
High School, College Prep
CenturyLink February 1996 - Present
Skills
CCNA, CCENT
Education
Mountainland Applied Technology College 2009 — 2013
Orange Coast College
CenturyLink March 2013 - November 2014
Walser Automotive Group February 2012 - August 2012
Walser Chrysler Jeep & Dodge August 2011 - February 2012
City of Savage August 2007 - December 2008
Minneapolis Heart Institute 2004 - 2005
Osmonics 1992 - 1996
Osmonics 1992 - 1996
Skills
Outlook, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, Event Planning, Customer Satisfaction, Time Management, Sales, Management, Budgets, Interviews, Human Resources, Training
Education
University of Minnesota-Duluth 1991 — 1992
Normandale Community College
Associate of Arts (AA), Business Administration and Management, General
CenturyLink March 2012 - Present
CenturyLink 2000 - Present
Dex One March 1998 - March 2012
CenturyLink Business 2012 - 2012
Skills
Solution Selling, Direct Sales, Telecommunications, Salesforce.com, Account Management, Selling, Sales Process, B2B, Cold Calling, Sales Management, Customer Retention, Lead Generation, Advertising Sales
Education
New Mexico State University 1979 — 1985
Bachelor of Science (BS), Biology, General
CenturyLink December 2013 - Present
CenturyLink May 2011 - December 2013
CenturyLink February 2009 - December 2013
Elite Care March 2012 - June 2012
CenturyLink February 2009 - May 2011
Department of Commerce - US Census Bureau April 2010 - June 2010
Interim Advanced Technical Support – Centurylink April 2007 - February 2009
Embarq September 2006 - April 2007
Interim Developmental Trainer – Centurylink September 2006 - April 2007
Sprint March 2002 - September 2006
Skills
Leadership, Root Cause Analysis, Training, Teaching, Youth Mentoring, Customer Service, Public Speaking, Budgets, Management, Market Research, Microsoft Office, Microsoft Excel, Fundraising, Windows, Microsoft Word, PowerPoint, English, Photoshop, Bilingual Communications, Non-profit Volunteering, Non-profit Leadership, Call Centers, Quality Assurance, Retail Management, Retail Sales, Security Installation, Audio/Video Installation, Nonprofits, Leadership Development, Team Building
Education
New Jersey City University 1987 — 1993
Bachelor of Science, Business Administration
Dickinson High School 1983 — 1987
High School, College Preperation
CenturyLink January 2002 - Present
Nortel Networks July 1996 - March 2001
Nortel Networks August 1985 - August 1997
Universal Instruments January 1985 - August 1985
Edwards High Vacuum Incorporated March 1984 - January 1985
US Navy March 1980 - March 1984
Skills
dms-10, dms100, dc power, ac power, UPS systems, BITS Clock, Calix C7, Project Management, Generators, Team Building, Team Management, Team-oriented, DC Power, T1, DS3, DMS-100, VoIP, Switches, Telephony, Networking, ISDN, ATM networks, Wireless, SIP, Troubleshooting, Network Administration, DWDM, Metro Ethernet, TDM, DSL, Telecommunications, Frame Relay, Optical Fiber
Education
Florida Junior College
Niagara County Community College
CenturyLink November 1988 - Present
Skills
Telecommunications, Engineering, Construction, Wireless, Integration, Management, Team Leadership, Project Management, Project Planning, Process Improvement, Networking
Education
New Mexico State University 1984 — 1990
Bachelor’s Degree, Electrical and Electronics Engineering with a Minor in Economics
CenturyLink May 1999 - Present
Education
Mt. Hood Community College
Civil Engineering
Oregon Institute of Technology
Civil Engineering
The Foland Group March 2014 - Present
CenturyLink 2010 - 2012
Ingram Micro January 1997 - December 2002
Skills
Telecommunications, Call Centers, Wireless, Managed Services, Customer Experience
Education
National University 2010 — 2013
BS General Studies, English and Math
Bloomington High School 1991 — 1995
CenturyLink 2006 - Present
Emraq 2005 - 2006
Sprint 2000 - 2005
Education
The George Washington University 2003 — 2006
Master Certificate Project Management Professional, Project Management
National University 1990 — 1993
Bachelor of Business Administration (B.B.A.)
CenturyLink November 2009 - Present
CompuCom 2008 - 2009
Education
New England Institute of Technology 2007 — 2009
Associate's degree, Information Technology
CenturyLink July 2000 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
New Mexico State University
CenturyLink October 2005 - Present
Skills
Telecommunications, Troubleshooting
Education
New Mexico State University-Alamogordo 1998 — 2000
Computers / Microsoft Office
USAF Technical School 1988-1989.
CenturyLink
Skills
Telecommunications
Education
Mount Vernon Nazarene University 1992 — 1997
Bachelor's degree, Business Administration, Management and Operations