CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
CenturyLink List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CenturyLink. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CenturyLink Salaries. You can even request information on how much does CenturyLink pay if you want to. Learn about salaries, pros and cons of working for CenturyLink directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
CenturyLink March 2015 - Present
Black Diamond Controls Inc. March 2014 - Present
Utah-Yamas Controls August 2013 - January 2015
Control Solutions Group June 2011 - September 2013
DVL Automation January 2007 - June 2011
Island Controls Incorporated August 2005 - January 2007
DVL Automation June 2004 - August 2005
Skills
HVAC, Building Automation, Energy Efficiency, Construction, Energy Management, Generators, Integration, Energy Audits, Commissioning, PLC, DCS, Contractors, SCADA, Instrumentation, Data Center, Project Engineering, Control Systems Design, LEED, P&ID, Process Control, Engineering, Automation, Project Management, Energy, Energy Conservation, Management
Education
Penn State University 2000 — 2004
Bachelor of Science (B.S.), BBT - Building Automation Technology, 3.75
Cumberland Perry Vo-Tech 1997 — 2000
Vo-Tech Diploma, HVAC/R, Honor Roll
Charter Communications, Advance Voice and VoIP Certification lab May 2014 - Present
CenturyLink November 2010 - Present
Hewlette-Packard February 2009 - November 2010
Zoll Data Systems September 2008 - February 2009
Schwab Investment Services February 2008 - July 2008
Aircell Telecommunications September 2007 - February 2008
Jeppesen February 2007 - September 2007
Carrier Access September 2006 - February 2007
Skills
Test Automation, Test Planning, Perl, Testing, Quality Center, Integration, Regression Testing, Scrum, Test Cases, QTP, Quality Assurance, Python, SIP, TCL, VoIP, Unix, SDLC, Requirements Analysis, VxWorks, Java, Stress and Performance..., Agile Methodolgy, C++, Wireshark, Test Strategy, IP, Performance Testing, Linux, Scripting, Software Development, ATM networks, SQL, C, Software Quality..., Test Management, C#, Manual Testing, Telecommunications, Software Engineering, XML, User Acceptance Testing, System Testing, Embedded Systems, Agile Methodologies, Integration Testing, Selenium, Shell Scripting, Agile Testing, ClearCase, TCP/IP
Education
University of Denver 1995 — 1998
Master CIS, Computer Information/Software Engineering
University of Colorado Boulder 1990 — 1992
15 graduate hours, Telecommunications
The University of New Mexico 1977 — 1981
BSEE, Computer Engineering
Technical Vocational Insitute 1974 — 1976
AAS, Electronic Technology
Pickens Technical College
CenturyLink April 1996 - Present
MOBILECOMM January 2000 - March 2006
Bellsouth April 1983 - December 1989
United States Marine Corps January 1980 - March 1983
Skills
Wireman, Hockey Player, IT Service Management, Cloud Computing, Team Management, Software Project..., Agile Project Management, Managed Services, Account Management, Telecommunications, SaaS, WAN, Data Center, MPLS, Unified Communications, Call Centers, Co-location, CRM, SIP Trunking, Management, Network Design, Vendor Management, Switches, Telephony, Professional Services, Solution Selling, Ethernet, VoIP, Pre-sales, ITIL, SIP, Cisco Technologies, IP, Wireless, Mobile Devices, T1, LAN-WAN, Avaya, Metro Ethernet, Broadband, Frame Relay, Computer Network..., DSL
Education
Pasadena City College 1983 — 1986
AA, Communications
CenturyLink September 2012 - Present
IFCO Systems June 2011 - September 2012
State Street Bank August 2008 - June 2011
Skills
Program Implementation, Project Coordinating, Managing Employees, Lotus Notes, Inventory Management, Outlook, Payroll, Accounts Receivable, Process Scheduler, Benefits Administration, Distribution Center..., Human Resources, Customer Service, Spreadsheets, Office Management, Microsoft Excel, Administrative..., Policy, Program Management, Pricing Strategy, Pricing Analysis, RFP, Contract Management, Contract Negotiation, Customer Satisfaction, Teamwork, Salesforce.com, Negotiation, Management, Employee Benefits, Account Management, Access, Project Coordination, Pricing, Finance, Invoicing, Sales, Project Management, Accounting, Administration, Analysis, Budgets, Forecasting, Leadership, PeopleSoft, Process Improvement, Purchasing, QuickBooks, SAP, Software Documentation
Education
Ottawa University 2011 — 2012
MBA, Business
Central Missouri State University 2009 — 2011
Bachelor's of Science, Business Administration
CenturyLink October 2013 - Present
Embarq June 2006 - March 2010
Embarq March 2000 - June 2006
Skills
T1, High Speed Internet, ACD, Troubleshooting, Call Center, Telecommunications, Lucent, Telephony, Network Operations, Switches, System Administration, IVR, Systems Analysis, Process Improvement, LAN/WAN, Troubleshooting IP,...
Education
Ottawa University 2003 — 2005
Bachelor of Arts (B.A.), Psychology
Electronics Institute 1997 — 1999
Associate of Applied Science, Telecommunications Technology
CenturyLink May 2014 - Present
CenturyLink October 2009 - May 2014
CenturyLink 2007 - May 2014
Embarq/ Sprint June 1998 - June 2007
Embarq/ Sprint June 1998 - January 2007
Skills
Telecommunications, Project Management, Call Center, Performance Management, Team Management, VoIP, Call Centers, Ethernet, Leadership, Customer Satisfaction, Telephony, Wireless, Cloud Computing, IP, Product Management, Vendor Management, Management, SIP Trunking, Cisco Technologies, Salesforce.com, Managed Services, Unified Communications, Enterprise Software, Training, SIP, Networking, Fiber Optics, Cross-functional Team..., Mobile Devices
Education
University of Kansas 1987 — 2001
Bachelor of Arts (B.A.), Business Administration and Management, General
Ottawa University 1992 — 1995
MA, HR Management
Brietzke's General Store and Cafe April 2015 - July 2015
CenturyLink March 2015 - April 2015
Self employed June 1999 - March 2015
Dana & Amber's Texas Twisters July 2014 - November 2014
Grayson St Eatery June 2014 - July 2014
The SCOOTER Store July 2012 - January 2013
TenStar Technologies June 2009 - June 2011
Post Oak Cemetery May 1999 - May 2010
Grooming with Love January 2007 - May 2007
Stepping Stone School September 2004 - January 2005
Skills
Time Management, Data Entry, Customer Service, Customer Satisfaction, Customer Support, Microsoft Office, Microsoft Word, Telephone Skills, Invoicing, Customer Retention, Typing, Dictaphone, Customer Insight, Customer Oriented, Inbound Marketing, Call Center, Cisco Call Manager, Microsoft Excel, Internet, Lotus Notes, Office Administration, Customer Experience, Spreadsheets, Administrative..., Fax, Phone Etiquette, 10 Key, Troubleshooting, Training, Software Documentation, Accounts Receivable, Sales Operations, Sales, Office Management, Legal Documents, Team Building, PowerPoint, Social Networking, Research, Social Media, Cooking, Food Safety, Food Preparation, Childcare, Child Advocacy, Child Development, Social Media Marketing, Customer Relations, Administrative...
Education
Palo Alto College 1999 — 2001
Criminal Justice and Corrections
Alamo City Christian Academy 1995 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates
CenturyLink May 2015 - Present
Mary Kay Inc January 2015 - Present
Lifetouch Portrait Studios August 2012 - Present
Ottawa University August 2009 - May 2012
Skills
Photography, Higher Education, Adobe Creative Suite, Photoshop, Event Planning, Microsoft Office, Digital Photography, InDesign, Creative Writing, Customer Service, Public Speaking, Project Management, Community Outreach, Social Media, Social Networking, Facebook, Leadership, Film Editing
Education
Ottawa University 2008 — 2012
Bachelor of Arts (B.A.), B.A. Communications/Speech/Visual
CenturyLink May 1998 - Present
Skills
Telecommunications, VoIP, IP, Wireless, Network Design, Cisco Technologies, Ethernet, MPLS, Switches, Troubleshooting, Telephony
Education
Perry Technical Institute 1996 — 1998
Telecommunications
Naches Valley High School 1989 — 1992
SoFi September 2015 - Present
Advanced Call Center Technologies August 2011 - Present
International Commodity Carriers, Inc. 2010 - 2011
CenturyLink 2005 - 2010
Skills
Customer Service, Project Management, Strategic Planning, Leadership, Sales, Microsoft Word, Public Speaking, PowerPoint, Research, Team Building, Customer Satisfaction, Coaching, Employee Training, Vendor Management, Telecommunications, Team Leadership, Customer Experience, Management, Recruiting, Call Centers, Process Improvement, Team Management, Performance Management, BPO, Workforce Management, Training, Outsourcing
Education
University of Phoenix 2005 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Pensacola Christian College 1997 — 1999
Bachelor of Arts (B.A.), Theology/Theological Studies
Optiv Inc October 2014 - Present
CenturyLink August 2013 - October 2014
CenturyLink February 2008 - August 2013
Qwest February 2002 - April 2008
QWEST COMMUNICATIONS CORP October 2000 - February 2003
U S WEST July 1997 - October 2000
U S WEST April 1996 - July 1997
Skills
PMP, PMO, Telecommunications, Vendor Management, Software Project..., Project Portfolio..., Integration, Program Management, Agile Project Management, Requirements Analysis, MS Project, Wireless, Cross-functional Team..., Software Development, Leadership, VoIP, IP, MPLS, Network Design, Ethernet, WAN, Cisco Technologies, Data Center, LAN-WAN, Switches
Education
Pacific Lutheran University - School of Business 2000 — 2002
Master of Business Administration (MBA), Technology and Innovation Management
University of Puget Sound 1991 — 1995
Bachelor of Arts (B.A.)
Stanley Security Solutions July 2013 - Present
CenturyLink June 2012 - July 2013
Securitas July 2009 - June 2012
Inter-Con Security March 2008 - July 2009
Skills
Security, Program Management, Process Improvement, Access, Access Control, Analysis, Management, Data Analysis, Telecommunications, Cross-functional Team..., Strategic Planning, System Administration, Call Centers, Wellness Coaching, Troubleshooting, Integration, Project Management
Education
Otero Junior College 2002 — 2004
Associate of Arts (A.A.)
Lenel
OnGuard Certified
Software House
C*Cure 800/8000 Certified
CenturyLink July 2013 - Present
El Paso County Telephone Company May 1998 - July 2013
CenturyLink May 1998 - July 2013
Education
Pikes Peak Community College 1992 — 1995
Associated of Applied Science, Information Technology, 3.5
Pikes Peak Community College 1992 — 1995
Associates of Applied Science, Office Information Technology
CenturyLink April 2012 - Present
AT&T September 2001 - March 2012
Skills
Data Center, Vendor Management, Cloud Computing, Telecommunications, IT Service Management, ITIL, Program Management, Service Delivery, Disaster Recovery, Process Improvement, SDLC, Change Management, IT Strategy, Customer Service, Integration, Team Building, Team Leadership, Networking, System Deployment, CRM, Unified Communications, IT Management, IT Operations, Service Management
Education
Pace University 2004 — 2006
Telecommunications Management
Wagner College 1991 — 1993
Technical Theatre/Theatre Design and Technology
MSC Industrial Supply Co. May 2014 - Present
CenturyLink August 2013 - May 2014
AT&T June 2012 - June 2013
Skills
Leadership, Team Leadership, Time Management, Technical Support, Management, Direct Sales, Training, New Business Development
Education
Ottawa University 2008 — 2012
Bachelor's Degree, Business Administration
Omaha Creighton Prep High School 2004 — 2008
High School Diploma, 2008
CenturyLink March 2003 - Present
Skills
Network Security, Windows 7, Network Administration, SQL, Telecommunications, Cisco Technologies, Firewalls, VoIP, Telephony, Windows, SDLC, TCP/IP, Troubleshooting, WAN, XP, Routers, Project Planning, Visio, Systems Analysis, System Administration, Requirements Analysis, System Deployment, Call Center, Unix, MPLS, VPN, Networking, Servers, IIS, Active Directory, LAN-WAN, Technical Support, Call Centers, Wireless Networking, Wireless, Disaster Recovery, Security, Windows Server, Operating Systems, Ubuntu, DNS, Switches, Hardware, Software Installation, VMware, Linux, Computer Hardware, Windows XP, Software Documentation, Data Center
Education
Penn State University
CenturyLink March 2015 - Present
CenturyLink 2011 - 2014
CenturyLink 2009 - 2011
CenturyLink 2009 - 2009
Outsource, Inc 2001 - 2009
Skills
Communication, Technical Documentation, Process Flow..., Business Process, Business Process..., Business Process Design, Business Process..., Business Process Mapping, Business Process..., Business Process..., Business Process..., Business Process..., Employee Training, Training Delivery, Training & Development, Project Management, Information Gathering, Team Coordination, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Visio, SharePoint, Learn New Software..., Telecommunications, Call Centers, Customer Experience, Documentation, Training, Sales, Customer Satisfaction, Technical Writing
Education
University of Central Florida 2002 — 2005
Bachelor's Degree, English
Pasco-Hernando State College 1991 — 1995
Associate's degree, General Studies
CenturyLink November 2014 - Present
AT&T February 2014 - November 2014
Bob Evans June 2013 - August 2013
Otterbein University March 2012 - May 2013
Street Hop Advertising June 2012 - August 2012
Skills
Press Releases, Event Planning, Facebook, PowerPoint, Social Media, Research, Newsletters, Microsoft Word, Public Relations, Social Media Marketing, Editing, Media Relations, Marketing Communications, Public Speaking, Event Management, Social Networking, Fundraising, AP Style, Microsoft Office, Community Outreach, Telecommunications
Education
Otterbein College 2011 — 2013
Bachelor's of Arts Degree, Public Relations
Nesco Resource November 2014 - Present
Apex Systems March 2014 - August 2014
System One Holdings, LLC August 2013 - March 2014
CenturyLink September 2012 - May 2013
Seaton Corporation 2010 - 2010
System One Services 2008 - 2008
School Specialty May 2007 - August 2007
Hershey Entertainment & Resorts January 2005 - January 2007
Skills
Help Desk Support, Data Migration, Desktop Deployment, Troubleshooting, Software Deployment, Java Script, PHP, HTML, C++, AS400 Administration, Unix/Linux Shell..., jQuery, Systems Analysis, Database Administration, System Deployment
Education
Pennsylvania College of Technology 2007 — 2012
Bachelor of Science (B.S.), Business & Computer Information Technology, Web & Applications Development
CenturyLink May 2014 - Present
CenturyLink (Apex) August 2012 - Present
Nokia Siemens Networks September 2011 - April 2012
US Army December 2001 - March 2012
AT&T December 2001 - September 2011
South Western Bell November 1999 - May 2002
US Navy January 1994 - January 1999
Skills
Switches, VoIP, Routers, Network Engineering, Fiber Optics, LAN-WAN, SDH, Network Provisioning, DS3, ATM networks, Systems Analysis, Radio, Military Training, Command & Control, Project Delivery, DWDM, Carrier Ethernet, TIRKS, Hardware, Networking, Computer Network..., Ethernet, Telecommunications, Cisco Technologies, Troubleshooting
Education
Park University 2010 — 2013
Bachelor of Applied Science (BASc), Computer Science Computer Based Information Systems Management
Total Training Resources
SBC Center for Learning 1999 — 2010
Telecommunications
Global Knowledge
United States Naval Electronics C School 1996 — 1997
United State Naval Electronics 1994 — 1996
Advanced Electronics School, Electronic Technician A School
Pittsburg State University Zeta-Iota 1992 — 1994
Pre-Medicine/Pre-Medical Studies
CenturyLink January 2014 - Present
Igleisa Vida Nueva (New Life Church) March 2001 - Present
CenturyLink 2013 - 2013
CenturyLink March 2011 - 2013
CenturyLink April 2009 - January 2011
CenturyLink February 2007 - 2009
CenturyLink 2003 - 2007
Skills
Telecommunications, Leadership, Team Leadership, Organizational..., Leadership Development, Strategic Leadership, Solution Selling, Salesforce.com, Account Management, Call Centers, Sales Management, VoIP, Cloud Computing, Direct Sales, Wireless, Sales, MPLS, Networking, Ethernet, Business Development, Product Development, Business Strategy, Forecasting, Strategic Planning, Customer Service, Product Management, Managed Services, Call Center, Community Outreach, Coaching, Business Coaching, Sales Process, Strategic Partnerships, Training, Team Building, Strategy, Management, Unified Communications, Data Center, Broadband, Executive Management, Process Improvement, Co-location, Change Management, Integration, Mobile Devices, Project Management, Consulting, Business Planning, Recruiting
Education
University of Phoenix 2012 — 2015
PhD. Business Organization and Leadership, Organization and Leadership Business Management
Palm Beach Atlantic University 2011 — 2013
Master's degree, Organizational Leadership Business
Palm Beach Atlantic University
Bachelor's degree, Organization and Management
CenturyLink February 2012 - February 2013
Qwest Communications June 2008 - February 2012
RAWH Expressions May 2010 - August 2011
University of Denver September 2009 - June 2011
TNS Research International August 2008 - December 2008
University of Denver September 2007 - June 2008
University of Denver September 2007 - June 2008
Metro Organization for People June 2005 - May 2007
Skills
Research, Excel, PowerPoint, Fundraising, Market Research, Project Analysis, Community Organizing, Vlookup, Data Analysis, Data Mining, Microsoft Excel, SPSS, Access, Management
Education
University of Denver - Daniels College of Business 2010 — 2011
Bachelor of Science in Business Administration, Marketing
University of Denver - Daniels College of Business 2006 — 2010
Bachelor of Science in Business Administration, International Business, minor Political Science
Pannasastra University of Cambodia 2009 — 2009
International Business, Business
Vietnam National University 2009 — 2009
International Business, Business
Peking University 2008 — 2008
International Business
Accenture August 2013 - Present
Seattle Public Utilities June 2012 - February 2013
Women in Science and Engineering September 2010 - June 2012
CenturyLink June 2011 - September 2011
Skills
AutoCAD, Microsoft Office, Matlab, Data Analysis, Microsoft Excel, Statistics, Research
Education
University of Washington 2009 — 2013
Bachelor of Science in Civil Engineering, Civil Engineering
Pierce College at Fort Steilacoom 2007 — 2009
Associate of Arts (AA), General Studies
CenturyLink August 2013 - Present
Forsythe June 2011 - July 2013
SunGard Availability Services January 2010 - March 2011
GSI Commerce 2011 - 2011
The W Group August 2005 - February 2009
Meta Solutions, Inc. October 2003 - July 2005
aligne, inc. September 2000 - December 2003
QA Edge, Inc January 2003 - September 2003
COMPLEMENT Marketing, Gale Marketing 1991 - 2000
IBM 1978 - 1990
Skills
Program Management, IT Service Management, ITIL, Project Management, IT Strategy, Cloud Computing, Quality Assurance, Governance, PMO, Data Center, Security, Outsourcing, Vendor Management, Business Continuity, Information Technology, Management, Leadership, Managed Services, Strategy, Disaster Recovery, Software Development, IT Sourcing, Management Consulting, Pharmaceutical Industry, Healthcare Information..., Regulatory Compliance, Validation, Process Improvement, Remediation, Servers, Consulting, Networking, Infrastructure, System Deployment, IT Management
Education
Penn State University
BA, Economics
Penn State University
BA, East Asian Studies
ActivEngage, Inc. November 2013 - Present
ActivEngage, Inc. February 2012 - November 2013
CenturyLink June 2010 - January 2012
Convergys January 2009 - October 2009
National City Bank May 2008 - December 2008
AT&T May 2004 - May 2008
Skills
Sales Process, Customer Retention, Automotive, Vehicles, Automobile, Customer Satisfaction, Management, Sales Operations
Education
Valencia College 2004 — 2009
Associate of Arts (A.A.), Computer and Information Systems Security/Information Assurance
Palm Beach Community College 2008 — 2008
Associate of Arts (A.A.), Computer and Information Systems Security/Information Assurance
Asurion April 2014 - October 2014
CenturyLink November 2013 - January 2014
Stream Global Services 2013 - 2014
Skills
Excellent customer..., Confident, Friendly, Helpful, Typing, Verbal Communication, Multi-task, Organized, Billing, Sales, Tech support, Bilingual-English/Spanis...
Education
Phoenix College 2011 — 2012
Basics
Copper Canyon 2007 — 2011
High school Diploma
CenturyLink January 2014 - Present
Clearwire October 2012 - October 2013
Best Buy June 2011 - October 2012
T-Mobile June 2006 - June 2011
Skills
Salesforce.com, Wireless, Direct Sales, Mobile Devices, Cold Calling, Sales Operations, Account Management, Telecommunications, Solution Selling, Sales Process, Customer Retention, B2B, Sales, Sales Management, Lead Generation, Strategic Partnerships, 4G, Selling, Cellular Communications, Sales Presentations, Call Centers, Microsoft Office, Management, Customer Service, Customer Satisfaction, Billing Systems, Compliance, Consultants, GSM, Hardware, HR Policies, Interviews, Internet, Internal Communications, Internal Audit, Key Performance..., PowerPoint, Loss Prevention, Strategic Planning, Small Business, Team Building, Team Management, Vendor Management, Marketing, Retail, Recruiting, Merchandising, Customer Experience, Leadership
Education
Syracuse University
hemodialysis and patient care technology program
Ozarks Technical Community College
Computer Science
Frontier Communications May 2014 - Present
CenturyLink September 2013 - May 2014
DiscoverOrg June 2013 - September 2013
Verizon Wireless February 2012 - June 2013
Comcast May 2007 - February 2010
Sprint January 2004 - April 2007
Skills
Solution Selling, Wireless, Direct Sales, Telecommunications, Cold Calling, Customer Retention, Salesforce.com, Sales Operations, Leadership, Unified Communications, Sales, Strategic Partnerships, Business Development, Sales Process, Managed Services, Sales Management, Account Management, B2B
Education
Pacific University 1999 — 2002
BA, History
CenturyLink July 2003 - Present
Holland & Hart LLP July 2001 - July 2003
Colorado Supreme Court 2000 - 2001
JP Morgan August 1991 - October 1996
Skills
Strategy, Corporate Law, Corporate Governance, Commercial Litigation, Telecommunications, Intellectual Property, Litigation, Licensing, University Teaching, Privacy Law, Negotiation, Contract Negotiation, Teaching, Legal Research, Legal Writing, Mergers & Acquisitions, Dispute Resolution, Administrative Law, Joint Ventures, Outsourcing, Legal Compliance, Litigation Management, Software Licensing, Mediation
Education
University of Oregon School of Law 1997 — 2000
Juris Doctorate
Penn State University 1992 — 1994
MBA, Management
Penn State University 1987 — 1991
B.S., Finance
CenturyLink Investment Management September 2014 - Present
CenturyLink May 2013 - September 2014
CenturyLink September 2008 - May 2013
CenturyLink (formerly Qwest) September 2007 - September 2008
Snelling Personnel May 2006 - September 2007
Renaissance Worldwide February 2001 - May 2001
CenturyLink (formerly Qwest) September 1997 - December 2000
Skills
Accounting, US GAAP, General Ledger, International Accounting, Variance Analysis, Business Process..., Excel, Macro, Microsoft Excel, Account Reconciliation, Auditing, Cash Flow, Financial Reporting, Analysis, Internal Audit, Internal Controls
Education
Regis University 1994 — 1997
MBA, Accounting
Penn State University 1979 — 1982
BS, Finance
CenturyLink December 2002 - March 2013
Qwest December 2002 - April 2011
Intermedia 1999 - 2002
AT&T 1993 - 1999
AT&T 1990 - 1993
AT&T 1989 - 1990
AT&T 1985 - 1989
Skills
Account Management, Solution Selling, Strategic Partnerships, Telecommunications, Contract Negotiation, Salesforce.com, Public Safety, Call Centers, Project Management, SIP Trunking, VoIP, MPLS, Unified Communications, Managed Services, Metro Ethernet, Ethernet, Long Distance, Hosted Services, SIP, CPE, PRI, WAN, IP, Wireless, Channel Partners, LAN-WAN, Private Line, ISDN, Telephony
Education
Pepperdine University 1985 — 1989
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Pepperdine University
Bachelor of Business Administration (BBA), Business Administration and Management, General
CenturyLink 2009 - Present
Embarq (Company bought by CenturyLink) July 1992 - Present
Quality Telecommunication Inc. June 1985 - June 1992
Skills
Leadership, IP, Cisco Technologies, Networking, Teamwork, Telecommunications, ATM networks, WAN, Computer Network..., Vendor Management, Routers, T1, Juniper, Data Center, Network Design, VoIP, Network Architecture, Managed Services, Wireless, TCP/IP, Juniper Technologies, ATM Networks
Education
Penn State University 1983 — 1985
AS Penn State 85', Telecommunications
Currently Retired December 2013 - Present
USDA August 2013 - December 2013
USDA November 2010 - July 2013
CenturyLink July 2009 - December 2009
Embarq March 2006 - July 2009
SAIC 2004 - 2006
Sprint June 1999 - August 2004
United States Marine Corps 1978 - 1999
Skills
IT Operations, IT Management, Managing High..., Project Planning, Project Management, Application Development, Cross-functional Team..., Customer Service, Server Administration, Network Administration, Disaster Recovery, Vendor Management, IBM Mainframe, Job Conrtrol Language..., Windows Server, Integration, Data Center, Security, Information Technology, Team Leadership, Software Development, IT Operations Management, SDLC, Program Management, ITIL, Software Project..., System Administration, Troubleshooting, PMP, Enterprise Architecture, Servers, Telecommunications, Requirements Analysis, IT Service Management, TCP/IP, Networking, SharePoint, Management, System Deployment, Technical Support, Switches, Hardware, Linux, High Performance Teams, Testing, IIS, Process Improvement
Education
Park University 1992 — 1997
Computer Science, Information Technology
CenturyLink November 2006 - Present
Qwest June 2003 - November 2006
Qwest September 1999 - June 2003
eGlobe, Inc. May 1997 - September 1999
Korea Mobile Telecom 1994 - 1997
Skills
Financial Analysis, Cloud Marketing, Product Marketing, Marketing and Sales..., Market Planning and..., Telecommunications, Management, Market Planning, Analysis, Salesforce.com, Managed Services, Channel, Product Management, Cloud Computing, MPLS, Sales Engineering, Sales Management, Vendor Management, Forecasting, Enterprise Software, Co-location, Budgets, Cross-functional Team..., Demand Generation, B2B, Strategic Partnerships, Competitive Analysis, Marketing, CRM, SaaS, Channel Partners, Customer Experience, Executive Management, Sales, Negotiation, Solution Selling, Sales Operations, Lead Generation, Strategy, Multi-channel Marketing, Sales Process, Business Development, Ethernet, Sales Enablement, Wireless, Program Management, Go-to-market Strategy, Unified Communications
Education
Pace University - Lubin School of Business
M.B.A., Finance and International Business
Schiller International University, Heidelberg, Germany
B.A., International Business
University of Colorado at Boulder
M.S., Telecommunications
CenturyLink March 2015 - Present
Birch Communications May 2014 - February 2015
Albertsons March 2005 - May 2014
PepsiCo - Pepsi Beverages Company April 2010 - July 2012
Skills
CompTIA Network+, Telecommunications, VoIP, MPLS, VPN, TCP/IP, Telephony, Email Hosting, Team Leadership, Microsoft Office, Microsoft Excel, Inventory Management, Team Building, Time Management
Education
Pickens Technical College 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Science
PCSandLES.com January 2015 - Present
Stephanie Woulfe Design June 2008 - Present
CenturyLink February 2010 - July 2011
American Heartland Homebuilders October 2006 - November 2009
Absoft Corporation November 2005 - May 2006
OlyPen Inc. March 2000 - June 2002
Peninsula College September 1998 - April 2000
Daishowa America September 1999 - November 1999
Skills
Telecommunications, Ethernet, MPLS, Website Development, Graphic Design, SEO copywriting, Marketing, Adobe Creative Suite, Apache, MySQL, PHP, InDesign, Dreamweaver, Photoshop, VoIP, SAP, Microsoft Office, Network Design, Telephony, Linux, Broadband, IP, Wireless, DSL, Computer Network..., WAN, Visual Basic, Concur, Microsoft Publisher, Adobe Freehand, Microsoft SQL Server, Windows Server, Materials Management, Crystal Reports
Education
University of South Alabama 2002 — 2005
Bachelor of Science (B.S.), Computer Information Systems, 3.64 Cum Laude
Peninsula College 1998 — 2000
Associate of Arts and Sciences (AAS), Business Computing, 3.68
CenturyLink September 2012 - Present
CenturyLink August 2010 - October 2012
Qwest Communications 2008 - October 2010
Qwest 1998 - January 2008
Skills
Customer Relations, Sales Support, Consultative Selling, Customer Acquisition, Solution Selling, Sales Operations, Selling, Team Leadership, Energetic Leader, Leading Change, High Performance..., Presentations, Executive Presentations, Marketing, Strategy, Coaching, Sales Management, CRM, Management, Strategic Partnerships, Cross-functional Team..., Business Process...
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2009
MBA, Business
Valparaiso University 1993 — 1997
BA, Theater and TV Arts
Eastern Christian 1990 — 1993
CenturyLink September 2015 - Present
CenturyLink Business October 2010 - September 2015
CenturyLink June 2008 - October 2010
CenturyLink October 2006 - June 2008
Children's Home Society of Florida June 2004 - June 2006
Rape Crisis Center of Voluisia adn Flagler June 2003 - June 2004
Children's Home Society of Florida July 1999 - June 2003
Skills
Call Centers, Child Welfare, Customer Service, Quality Management, Training Delivery, Training, Process Improvement, Management, Sales, Troubleshooting, Software Documentation, Vendor Management, Customer Satisfaction, Leadership, Customer Experience, Customer Retention, Cross-functional Team..., Salesforce.com, Team Building, Telecommunications, Team Leadership, Networking, Program Management, Direct Sales, Solution Selling
Education
University of Central Florida 1990 — 1992
Bachelor's degree, Psychology
Palm Beach Community College 1988 — 1990
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Palm Beach Gardens High School 1984 — 1988
CenturyLink April 1999 - Present
Pro-Tel June 1995 - April 1999
Skills
Comp TIA A+ Certified, LAN-WAN, Routers, Switches, Troubleshooting, Wireless Networking, VPN, TCP/IP, Network Administration, Technical Support, Computer Network..., Windows 7, Active Directory, DSL, Ethernet, Network Security, Networking, Routing, Servers, Telecommunications, VoIP, WAN, Wireless, CompTIA A Certification, Software Installation, Telephony
Education
Perry Technical Institute 1993 — 1995
Telecomunnications Certificate
Northwest College, Kirkland Wa 1980 — 1981
Music
YVCC 1977 — 1979
Multi-/Interdisciplinary Studies, General
CenturyLink April 2014 - Present
Nationwide Financial November 2013 - Present
City Barbeque October 2011 - March 2014
Panera Bread August 2010 - October 2011
American Eagle Outfitters November 2009 - January 2010
Skills
Sales, Customer Service, Microsoft Office, Retail, Telecommunications
Education
Otterbein College 2009 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
CenturyLink May 2002 - March 2012
QWEST/Centurylink June 1991 - April 2002
Skills
Sales & Presentation..., Extensive Customer..., Excellent..., Outstanding Team Player, Project Management, Outstanding People &..., Managerial Skills, Self-starter, Highly Motivated, Responsible/Ownership, Energetic, assertive &..., Team Building, Sales, Process Improvement, Account Management, Vendor Management, Cross-functional Team..., Customer Service, Training, Performance Management, Strategic Planning, Process Scheduler, Budgets, Customer Experience, Sales Operations, Microsoft Excel, Time Management, Teamwork, Call Centers
Education
Computer Skills Institute, Phoenix, AZ 2013 — 2013
Certificate of Completion in Microsoft Office 2010 / Medical Support Specialist Certification, 4/13
Phoenix College
AA, Business Administration
Rio Salado College
CenturyLink September 2013 - Present
Lane Balance Systems August 2012 - September 2013
Xcel Energy-Adecco November 2011 - August 2012
Armada Supply Chain Solutions November 2008 - September 2011
Armada Supply Chain Solutions - LXP October 2007 - October 2008
Penske Logistics December 2005 - September 2007
Skills
MS Access, MS Excel, MS Visio, MS Word, MS Outlook, Access, Logistics, Transportation..., Transportation, Supply Chain, 3PL, Supply Chain Management, Logistics Management
Education
Penn State University 2000 — 2005
B.S., Business Logistics and International Business
United Launch Alliance (ULA) March 2015 - July 2015
CenturyLink February 2012 - June 2014
Computer Sciences Corporation May 2010 - December 2011
Booz Allen Hamilton July 2007 - May 2010
Qwest Communications 1998 - 2006
Skills
Project Coordination, Project Implementation, Program & Project..., Budget Management, Statistical Analysis, Business Analysis, Process Re-Engineering, Team Builder and Team..., Multi-Site and..., Project Planner &..., Innovative Problem..., Trainer & Facilitator, Leader & Decision Maker, Management of Full..., Risk Analysis, Quality Management, MS Project, PowerPoint, Excel, Windows 7, Program Management, Project Management, Business Process..., Microsoft Excel, Budgets, SDLC, Leadership, PMP, Requirements Analysis, ERP, Integration, Microsoft Project, Process Improvement, Business Process..., PMO, Management, Vendor Management
Education
Peru State College
BS
Regis University
MBA, Business/Management
Sybran Communications 2010 - Present
Ottawa University January 2010 - August 2010
CenturyLink September 2008 - December 2009
Embarq January 2006 - September 2008
Sprint December 1997 - January 2006
Skills
Sales Compensation, Financial Analysis, Budgeting, Forecasting, Pricing, Problem Solving, Accounts Payable, Telecommunications, Process Improvement, Strategic Planning, Sales Support, Team Building, Customer Relations, Vendor Relations, Business Strategy, Team Leadership, Sales, Budgets, Sales Management, Management, Call Centers, Sales Operations, Project Management, Vendor Management, Project Planning, Salesforce.com, Time Management, Solution Selling, Customer Satisfaction, Customer Service
Education
Ottawa University 2002 — 2010
Bachelor, Business Administration
Bonner Springs High School
CenturyLink April 2010 - Present
QWEST COMMUNICATIONS CORP 2006 - 2010
QWEST COMMUNICATIONS CORP March 1999 - 2006
Naval Computer and Telecommunications Station 1998 - 1999
Skills
Telecommunications, Troubleshooting, Networking, Supervisory Skills, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Pensacola Junior College 1996 — 1999
Associate's degree, Electronics Engineering Technology
CenturyLink November 2012 - Present
Savvis June 2007 - November 2012
US Navy June 2001 - May 2007
Skills
Data Center Operations, Data Center, Fire Suppression Systems, HVAC, Project Management, Facilities Management, Troubleshooting, Vendor Management, Facilities Operations, Telecommunications, Program Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2014 — 2016
CenturyLink April 2006 - Present
Education
Penn State University 2000 — 2005
Fairway Independent Mortgage Corporation September 2013 - Present
Dean Notaries of Arizona June 2012 - September 2013
CenturyLink April 1998 - October 2011
Allegra Marketing, Print & Mail-Rolling May 1990 - December 1998
Skills
Banking, Mortgage Lending, Credit, Notary Public, Loans, Coaching, Customer Service, Team Building, Residential Homes, Real Estate, Marketing, Sales, Small Business, Training, Negotiation, Customer Satisfaction, Selling, Sales Management, Escalation Resolution, Retail Sales, Retail Marketing, Merchandising, Social Media Marketing, Strategic Planning, Marketing Strategy, Staff Development, Leadership Development, Client Relations Skills, Building Relationships, Quality Assurance, Multi Tasking, Microsoft Office, Employee Training, Inventory Management, Sales Operations, Print Management, Telecommunications, Operations Management, Mentoring, Program Implementation, Procedure Development, Process Improvement, Problem Solving, Forecasting, Intermediary, Conflict Resolution, Networking, Refinance, Call Centers, Customer Retention
Education
Phoenix College 2010 — 2014
Business Administration and Management, General
Arizona School of Real Estate and Business 2013 — 2013
20-Hour AZ Mortgage Loan Originator Prelicensure SAFE Comprehensive Course, Mortgage Loan Originator
Burns & McDonnell October 2012 - Present
CenturyLink July 2011 - October 2012
CenturyLink March 2011 - July 2011
CenturyLink December 2009 - March 2011
EMBARQ November 2008 - November 2009
EMBARQ April 2007 - November 2008
Sprint-Nextel June 2003 - April 2007
Skills
DWDM, T1, Ethernet, MPLS, Frame Relay, ATM networks, SONET, IP, Microsoft Excel, Visual Basic, Microsoft Office, Project Management, Technical Writing, Engineering, Electrical Engineering, Telecommunications, Visio, Networking, Optical Fiber, Switches, SDH
Education
Penn State University 1999 — 2003
Bachelor of Science (BS), Electrical and Electronics Engineering
Coldwell Banker Howard Perry & Walston Builder Services February 2015 - Present
CenturyLink October 2009 - May 2014
RBC Centura Bank February 2009 - June 2009
RBC Bank February 2007 - February 2009
RBC Bank September 2005 - June 2007
RBC Bank January 2003 - September 2005
RBC Bank April 2002 - January 2003
TradeMark Properties 2000 - 2000
Skills
Public Relations, Marketing, Media Relations, Leadership, Corporate Communications, Event Management, Internal Communications, Strategic Communications, Marketing Strategy, Account Management, Event Planning, Strategic Planning, Social Media, Management, Fundraising, Budgets, Speech Writing, Change Management, Relationship Marketing, Project Management, Team Building, Sponsorship, Sales, Team Leadership, Crisis Management, Marketing Communications, Advertising, Quality Assurance, Telecommunications, Email Marketing, Customer Service, Direct Marketing, Social Media Marketing, Marketing Management, Brand Management, Press Releases, Strategy, Online Marketing, Public Speaking, Social Networking, Integrated Marketing
Education
Peace College 1997 — 2000
Bachelor of Arts (B.A.), Communication - Public Relations
Peace College 1997 — 2000
Bachelor of Arts (B.A.), Communications with concentration in Public Relations
Engaged Technologies January 2012 - Present
eShipping July 2011 - January 2012
CenturyLink January 2011 - July 2011
Park University January 2009 - December 2010
Commerce Bank August 2008 - December 2008
Skills
Java, XML, C#, ASP.NET, C++, JavaScript, MySQL, SQL, Visual Basic, Flex, Ant, ActionScript, ColdFusion, UML, Python, SDLC, Microsoft SQL Server, .NET, AJAX, Web Services, jQuery UI, Web Development, Visio, CSS, Visual Studio, jQuery, Git, OOP, XHTML, Software Development, Eclipse, Databases, Objective-C, iOS
Education
Park University 2008 — 2010
Bachelor's degree, Computer Science
Olathe East 2003 — 2006
Diploma
Deloitte July 2015 - Present
Rockwell Automation July 2012 - June 2015
Walmart 2010 - December 2012
CenturyLink March 2012 - July 2012
John I leornard August 2009 - July 2010
Skills
Troubleshooting, Technical Support, Servers, Networking, Software Installation, Active Directory, Software Documentation, Web Development, Java, Ruby on Rails, JavaScript, Windows 7, HTML5, Computer Hardware, Microsoft Exchange, CSS3, Call Centers, jQuery
Education
University of Central Florida 2012 — 2015
Information technology, Computer/Information Technology Administration and Management, 3.5
Palm Beach State College 2010 — 2012
Associate of Arts (AA), Information Technology
John I. Leonard High School 2006 — 2010
high school, hs
CenturyLink March 2011 - Present
Mixed Up Tunes Entertainment June 2009 - December 2013
Qwest Communications 1995 - 2008
Skills
Telecommunications, Telephony, Low Voltage, Structured Cabling, Data Wiring, Premise Wiring, Business Communications, Wireless Networking, Network Administration, Network Design, Network Security, Business Networking, Computer Network..., Home Networking, Networking, Broadband, Microsoft Office, VoIP, IP, Ethernet, Switches, Troubleshooting, Wireless, Public Speaking, Social Media
Education
Cisco
CCENT, System, Networking, and LAN/WAN Management/Manager
The Evergreen State College 1997 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Pace University 1999 — 2008
Associates of Science, Networking and Communications Technologies
Cerner Corporation June 2014 - Present
Gentiva Health Services February 2012 - June 2014
CenturyLink December 2010 - February 2012
Skills
Windows 7, Windows Vista, Software Documentation, Help Desk Support, Citrix, iOS, Windows XP, Blackberry Enterprise..., Cisco VPN, Microsoft Exchange, Group Policy, Printers, Active Directory..., ActiveSync, Dameware, Windows XP Pro, Windows 8, Red Hat Linux, HP-UX, CUPS, Cerner CCL, MySQL, Troubleshooting, Windows Server, Active Directory, Technical Support, Leadership, Networking, Servers
Education
Ottawa University 2006 — 2010
Bachelor of Arts (BA), Information Technology
CenturyLink February 2012 - July 2013
Encore NG Services Inc 2011 - 2011
encore services group 2011 - 2011
Skills
Call Centers, Customer Satisfaction, Telecommunications, Customer Experience, Troubleshooting, Customer Retention, Customer Service, Technical Support, VoIP, Telephony, Avaya, Computer Hardware, Wireless, Mental Health
Education
Pacific Lutheran University 2002 — 2003
Early Childhood Education and Teaching
Mount Tahoma High 1999 — 2002
CenturyLink January 1993 - Present
United Telephone of Florida June 1991 - December 1992
Skills
SIP Trunking, Co-location, PRI, MPLS, Unified Communications, Telecommunications, VoIP, Telephony, Metro Ethernet, Solution Selling, T1, Ethernet, Managed Services, Direct Sales, Hosted Services, IP, SIP, Customer Retention, Sales, MPLS Networking, ATM networks, IP VPN, Voice Mail, Gigabit Ethernet, Unified Messaging, Call Centers, Private Line, Salesforce.com, Account Management, Call Center, Avaya, DSL, LAN-WAN, SaaS, MPLS VPN, Customer Service, Cisco UCS, Adtran, Cloud Computing, Disaster Recovery, Hosted Voice, Hosted Microsoft..., TDM, Avaya Technologies, Sales Engineering, Wireless
Education
University of Houston 1981 — 1982
Business/Corporate Communications
Palm Beach State College 1979 — 1981
Business Administration and Management, General
Century Link July 2013 - Present
CenturyLink April 2010 - Present
Kurtz Communications November 2006 - July 2009
Qwest Communications October 2002 - November 2006
Qwest Communications May 2001 - January 2005
Qwest Communications October 2001 - May 2002
Qwest July 1990 - February 2000
Skills
Switches, Customer Service, Billing, Routers, Troubleshooting, Wholesale, Sales, Salesforce.com, VoIP, Management, MPLS, Sales Process, Sales Operations, Networking, Ethernet, Leadership, Training, Invoicing, Telecommunications, Sales Management, Program Management, Managed Services, Solution Selling, Unified Communications
Education
Pace University 2012 — 2018
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Hilliard High School 1997 — 1998
Tolles Technical Center 1997 — 1998
Certificate of achievement, Advanced Business System
CenturyLink January 2014 - Present
West IP Communications June 2009 - January 2014
Smith & Nephew Orthopaedics April 2008 - January 2009
WorldCom / UUNET June 1998 - July 2002
Skills
Sales, Project Management, Account Management, Customer Service, Competitive Analysis, Contract Negotiation, Direct Sales, Telecommunications, CRM, Strategic Planning, Sales Operations, Solution Selling, Managed Services, Strategic Partnerships, Management, Customer Satisfaction, Training
Education
Pfeiffer University 2001 — 2003
Bachelor of Science in Business Administration
CenturyLink 1998 - Present
Air Force Institute of Technology 1991 - 1998
Air Force Systems Command 1986 - 1988
463d Tactical Airlift Wing 1978 - 1984
Skills
Operations Research, Mathematical Modeling, Optimization, Applied Probability, Stochastic Processes, Reliability, Statistical Modeling, Computer Simulation, Business Analytics, Operations Management, Aerospace, Telecommunications
Education
Penn State University 1988 — 1991
Doctor of Philosophy (PhD), Industrial Engineering and Operations Research
Air Force Institute of Technology 1984 — 1985
Master of Science (MS), Operations Research
United States Air Force Academy 1973 — 1977
Bachelor of Science in Engineering Mechanics (BSEM)
CenturyLink March 2014 - Present
CenturyLink July 2007 - Present
Qwest July 2007 - April 2011
Harris Corporation November 2000 - July 2007
Electric Research and Management February 1998 - November 2000
Education
Penn State University 1995 — 1999
Bachelor of Science (BS), Electrical and Electronics Engineering
CenturyLink July 2014 - Present
Alchemy Communications, Inc. February 2014 - June 2014
SMH Colocation 2012 - 2014
Corelis 2008 - 2012
Henderson Partners 2004 - 2008
Intel Corporation-VTS 1995 - 2004
Skills
Project Management, Contract Negotiation, Business Alliances, Proposal Writing, Competitive Intelligence, Technical Presentations, Product Development, Process Improvement, Marketing Strategy, Leadership, Product Management, Strategic Planning, Team Leadership, Microsoft CRM, SAP CRM, ACT CRM, Solution Selling, Telecommunications, Strategy, Management, Start-ups, Forecasting
Education
Pepperdine University 2008 — 2010
Master's, Business Administration
University of California, Irvine
Bachelor's, Electrical Engineering
CenturyLink 2011 - Present
The Florida Legislature, OLITS 2001 - 2011
The Florida Legislature, OLITS 1998 - 2001
ESI (EDP Systems Inc) 1995 - 1998
ESI (EDP Systems Inc) 1991 - 1995
ESI (EDP Systems Inc) 1989 - 1991
ESI (EDP Systems Inc) 1987 - 1989
ESI (EDP Systems Inc) 1986 - 1987
ESI (EDP Systems Inc) 1984 - 1986
ESI (EDP Systems Inc) 1982 - 1984
Skills
Data Center, Project Management, Strategic Planning, Enterprise Software, Team Leadership, Wireless, Management, SIP Trunking, Security, Requirements Analysis, Leadership, Vendor Management, Program Management, Adtran, Business Analysis, System Administration, Software Development, Software Project..., Telecommunications, SharePoint, IT Strategy, Public Speaking, Visio, Hosted Services, Networking, Change Management, WAN, Telecom Expense..., Sales, PRI
Education
Pace University - Lubin School of Business 1978 — 1982
BBA, MIS
Music and Art High School 1974 — 1978
Bassoon
CenturyLink July 2012 - July 2014
Capgemini January 2010 - July 2012
Sparta Consulting Inc July 2008 - January 2010
IBM April 2008 - July 2008
ITC Infotech June 2006 - March 2008
Wissen Inc August 2003 - May 2006
Skills
SAP BW, Teradata, Business Objects, ABAP, SAP BI, SAP Netweaver, SAP ERP, SD, SAP CRM, ECC, SAP, Master Data Management
Education
Periyar University 1999 — 2003
BE, Mech
InteliSecure July 2015 - Present
Sungard Availability Services October 2013 - May 2015
Integra June 2011 - July 2013
CenturyLink May 2010 - June 2011
Shimizu Consulting August 2006 - May 2010
Centurytel July 2008 - January 2009
Microsoft September 2006 - February 2008
PacWest Telecomm August 2005 - June 2006
TransCore February 2005 - August 2005
Level 3 Communications January 2000 - August 2004
Skills
Product Management, SaaS, Cloud Computing, VoIP, Telecommunications, Product Marketing, Managed Services, Data Center, Strategy, Professional Services, Management, Solution Selling, Product Development, Channel Partners, Sales Engineering, Strategic Planning, Strategic Partnerships, IP, Demand Generation, Marketing Strategy, SIP, Ethernet, CRM, Business Development, Leadership, Broadband, P&L Management, Enterprise Software, Business Strategy, New Business Development, Competitive Analysis, Wireless, Go-to-market Strategy, Security, Channel Strategy, Co-location, Product Launch, Cisco Technologies, Integration, Financial Analysis, Hosted Services, Cloud Security, Telephony, Networking, Cross-functional Team..., Unified Communications, MPLS, IT security services, Cloud Applications, Agile Methodologies
Education
Pepperdine University 1985 — 1987
MBA, Management
UCLA 1978 — 1982
BS, Engineering
Sprint Nextel September 2012 - Present
CenturyLink January 2010 - August 2011
Embarq Logistics 2006 - 2010
Birch Telecom 2000 - 2006
AT&T 1992 - 2000
Skills
Telecommunications, Process Improvement, Vendor Management, Access, Business Analysis, Program Management, Microsoft Excel, Budgets, Project Management, Team Leadership
Education
Pensacola Christian College
University of Phoenix
CenturyLink June 2014 - Present
Centurylink August 2013 - Present
RJE Telecom June 2011 - June 2014
Skills
OSP Engineering, OSP Construction, Site Inspections, FTTP, Visio, Surveying, Construction, FTTx, FTTH, Fiber Optics, Outside Plant, Optical Fiber, Cabling, T1
Education
Patrick Henry Community College 2009 — 2010
CAD/CADD Drafting and/or Design Technology/Technician
Century Link November 1999 - Present
CenturyLink November 1999 - Present
United States Navy October 1998 - Present
US Navy June 1995 - September 1998
Skills
Preventive Maintenance, Security Clearance, Navy, Schematic, Military Experience, Military Training, Military, Military Operations, National Security, Maintenance & Repair, Active DoD Secret..., Force Protection, Weapons, Tactics, Command, Marksmanship, Top Secret, Electronic Warfare, COMSEC, Information Assurance, Security+, Defense, Organizational..., DoD, Operational Planning, Personnel Supervision
Education
Pierce College 2007 — 2008
Pierce College
American Century Investments September 2013 - Present
Ericsson January 2013 - July 2013
MedTrak Services May 2012 - December 2012
GamingAngels.com 2005 - September 2012
Blue Cross Blue Shield of Kansas City October 2011 - May 2012
CenturyLink April 2004 - September 2011
TopChirp LLC April 2009 - September 2010
The Church of Craft January 2006 - December 2008
Office Max April 1999 - June 2003
The Paradies Shops 2003 - 2003
Skills
Writing, SEO, Editing, Data Analysis, SQL, Access, Word, Excel, Six Sigma, Crystal Reports, PowerPoint, Video Games, Interviewing, VisualCRON, Social Media, Customer Service, Blogging, Microsoft Excel, Marketing, Quality Assurance, Management, Project Management, Visio, Advertising, Databases, Process Improvement, Social Networking, Facebook, Social Media Marketing, Microsoft Office, WordPress
Education
Park University 1998 — 2002
B.A., Graphic Design, Fine Arts
Restoration Hardware August 2014 - Present
New York & Company May 2014 - August 2014
Torrid March 2014 - August 2014
Burberry November 2013 - January 2014
Escada US Subco LLC April 2012 - November 2012
CenturyLink June 2010 - January 2012
Salvatore Ferragamo September 2009 - October 2010
Joey Show Room May 2009 - August 2009
University of Dreams May 2009 - August 2009
The Painted Plate January 2007 - May 2009
Skills
Fashion, Sales, Team Leadership, Sales Operations, Merchandising, Customer Satisfaction, Customer Service, Organizational..., Social Media, Microsoft Office, Time Management, PowerPoint, Microsoft Excel, Microsoft Word, Access, Project Coordination, Relationship Management, Stress Management, Analytic Problem Solving, Learning Management..., Strategic Planning, Data Integration, Strategic Communications, Strategic Initiatives, Cooperative, Flexible to Change, Administration, POS, Quality Assurance, Public Speaking, Independence, Retail, Telephone Skills, Client Counseling, Multi Tasking, Motivation, Aggregation, Company Valuation, Inventory Management
Education
Penn State University 2014 — 2016
Bachelor of Science (B.S.), Business Management and Marketing
Texas State University-San Marcos 2007 — 2010
Bachelor of Science (B.S.), Fashion Merchandising, 3.8 GPA
Sprint 2012 - Present
Sprint/Nextel 2006 - 2012
CenturyLink 1997 - 2006
Skills
Telecommunications, Cross-functional Team..., Vendor Management, Program Management, Process Improvement, Project Management, Wireless, Management, Team Leadership, Leadership
Education
Ottawa University 1995 — 1997
Bachelor of Arts, Business Administration
Saint Louis Community College-Meramec 1992 — 1994
Associates Degree, Paralegal Studies
CenturyLink October 2000 - Present
Multex.com, Inc. June 1999 - August 2000
Pace University Computer Resource Center February 1998 - June 1999
Pace University Computer Resource Center September 1996 - February 1998
Skills
Active Directory, Troubleshooting, Disaster Recovery, Data Center, Windows Server, ITIL, Virtualization, Network Security, Cloud Computing, Network Administration, Security, IT Operations, Storage, Networking, Cisco Technologies
Education
Pace University 2000 — 2004
MS, Information Systems
Pace University 1995 — 1999
BA, Computer Science
CenturyLink February 2009 - Present
Northland Resources Inc July 2008 - November 2008
Johns Manville December 2003 - May 2007
AT&T Broadband October 1996 - March 2001
Skills
Leadership, Forecasting, Competitive Analysis, Strategic Planning, Strategy, Mergers & Acquisitions, Business Strategy, Competitive Intelligence, Investor Relations, Executive Management, Program Management, Product Development, Sales, Telecommunications, Cross-functional Team..., Product Management, Strategic Partnerships, Business Development, Product Marketing, Analytics
Education
University of Colorado Denver 1989 — 1992
MBA, Finance
Penn State University 1979 — 1981
MS, Geophysics
University of Wisconsin-Milwaukee
BS, Geology
CenturyLink September 2014 - Present
Creating Memories, LLC December 2013 - August 2014
Arizona Summit Law School December 2011 - December 2013
AT&T Mobility 2006 - March 2011
Coca-Cola North America December 2000 - March 2006
Select Marketing Group March 2000 - November 2000
E B Lane April 1999 - November 1999
Dugan, Valva, Contess (DVC) February 1998 - April 1999
Dial Corp January 1992 - January 1998
BDS Marketing 1991 - 1992
Skills
Social Media Marketing, Hispanic Marketing, Segmentation, Team Building, Cross-functional Team..., Budgets, Non-profits, Marketing Strategy, Brand Management, Advertising, Marketing Communications, Integrated Marketing, Public Relations, Strategic Planning, Marketing Management, Marketing Research, Brand Awareness, Brand Architecture, Digital Marketing, Social Media, Retail, Marketing, Hispanic Market, Sales Operations, Event Planning, Online Advertising, Nonprofits, Strategy, Product Marketing, Sponsorship
Education
Pepperdine University 1976 — 1980
BA, Communications/Languages (Spanish)
CenturyLink April 2011 - Present
CenturyLink (Formerly Embarq Communications) 2009 - April 2011
Embarq 2007 - 2009
Embarq 2006 - 2007
Embarq 2004 - 2006
Skills
Telecommunications, Vendor Management, Contract Negotiation, Process Engineering, Integration, Vendor Relations, Contract Negotiations, Network Design, Account Management, Billing, VoIP, Managed Services, Unified Communications, Awesomeness, IP
Education
Pennsylvania State University-Erie Campus 1985 — 1989
BS, Accounting
CenturyLink April 2011 - Present
Qwest Communications June 1999 - April 2011
Au Bon Pain October 1995 - December 1998
Skills
SQL, Web Development, Software Design, Microsoft SQL Server, Microsoft Office, Oracle, XML, Troubleshooting, Windows Server, Business Analysis, Integration, Project Management, Team Leadership, Project Planning
Education
Otterbein University 1985 — 1989
BS, Psychology and Visual Arts
CareFusion June 2014 - Present
CenturyLink October 2013 - March 2014
H&R Block June 2006 - April 2009
Time Warner Cable June 2005 - September 2005
Skills
Strategic Planning, Customer Service, Business Strategy, Network Administration, Process Improvement, Technical Support, Data Analysis, Management, Business Analysis, IP, Project Management, Team Building, Research
Education
Park University 2008 — 2010
Masters of Information Systems, Management Information Systems, General
Park University 2004 — 2006
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Wichita State University 2002 — 2004
Bachelor of Science (BS), Computer Science
Jack Henry & Associates September 2011 - Present
CenturyLink October 2010 - August 2011
Sprint February 2006 - March 2010
Cerner Corporation December 2002 - January 2006
Skills
AIX, Disaster Recovery, System Administration, VMware, Servers, Unix, SAN
Education
Park University 1999 — 2002
BACHELOR OF ARTS, Computer Based Information Systems
Maple Woods Community College 1996 — 1999
Associate of Arts
CenturyLink January 2013 - Present
Savvis Communications December 2006 - January 2013
Ascent Corp. 1999 - 2006
Trammell Crow 1997 - 1999
Skills
Corporate Real Estate, Facilities Management, Leadership, Management, Project Management, Real Estate, Vendor Management, Strategic Planning
Education
University of Illinois Springfield 1986 — 1989
University of Illinois at Urbana-Champaign 1985 — 1986
Parkland College 1983 — 1985
CenturyLink Business February 2014 - Present
CenturyLink May 2011 - February 2014
CenturyLink May 2008 - May 2011
Embarq September 2005 - May 2008
Sprint November 1999 - September 2005
Burke Industries July 1996 - October 1999
Travelers July 1993 - July 1996
Arthur Andersen & Co November 1989 - July 1993
Skills
Business Strategy, Salesforce.com, Corporate Finance, Financial Analysis, Acquisition Integration, Executive Reporting, Microsoft Excel, Leadership, Competitive Analysis, Business Planning, Strategic Planning, Team Leadership, Management, Process Improvement, Sales Operations, Telecommunications, Project Management, Analysis, Account Management, Budgets, Sales Management, Sales, Business Analysis, Cross-functional Team..., Pricing, Team Building, Vendor Management, Human Resources, Finance, Call Centers, Executive Management, Solution Selling, New Business Development, Forecasting, Strategic Partnerships, Product Management, Customer Retention, Contract Negotiation, Business Development, CRM, Direct Sales, Business Process..., Managed Services, Strategy, P&L Management, Customer Satisfaction, SaaS, Customer Experience, Selling, Sales Process
Education
Skidmore College 1985 — 1989
Bachelor of Science, Business
Pace University 1990 — 1991
Accounting
The Wheeler School, Provicence, RI 1982 — 1985
College/University Preparatory and Advanced High School/Secondary Diploma Program
CenturyLink December 1997 - Present
Skills
Telecommunications, VoIP, Software Development, IP, Agile Methodologies, Unix, TCP/IP, SIP, Integration, Security, Linux, Wireless, Cloud Computing
Education
The Ohio State University 1989 — 1992
PhD, Physics
Peking University 1979 — 1983
Bachelor of Science (BS), Physics
CenturyLink October 2013 - Present
CenturyLink 2009 - October 2013
Skills
User Acceptance Testing, Telecommunications, T1, Software Documentation, Business Process, Process Improvement, VoIP, MPLS, Visio, Telephony, Call Centers
Education
Otterbein University 2005 — 2010
MBA, Business
CenturyLink March 2008 - May 2015
BNY Mellon January 1998 - July 2007
Citigroup/Salomon Smith Barney (starting with Salomon Brothers) January 1991 - December 1997
Skills
AIX, Solaris, HP-UX, Unix Shell Scripting, Unix, DNS, Windows Server, Disaster Recovery, Virtualization, ITIL, High Availability, Data Center, Cluster, Perl, SAN, Servers
Education
Pace University-Pleasantville/Briarcliff Campus
Computer Science
Embarq Manager - IT Business OperationsCenturyLinkMay 2009 - Present
CenturyLink 2007 - Present
Skills
Program Management, PMP, Project Portfolio...
Education
Ottawa University
Bachelor of Arts (BA), Business/Commerce, General
Ntrepid Corporation March 2014 - Present
CenturyLink August 2011 - March 2014
Embarq February 2007 - February 2009
Skills
DSL, VoIP, LAN-WAN, Cisco Technologies, T1, Ethernet, Telecommunications, Routers, XP, Troubleshooting, Technical Support, Networking, TCP/IP, Security, Windows XP
Education
Pennsylvania College of Technology 2004 — 2006
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications
CenturyLink June 1996 - Present
Army National Guard October 1996 - October 2010
United States Navy March 1986 - September 1995
Skills
Security Clearance, Military, Intelligence Analysis, Team Leadership, Troubleshooting, Military Operations, Analysis, Leadership Development, Program Management, Army, Security, Policy, DoD, Government, Training, Information Assurance, Security+, Leadership
Education
Pace University 1999 — 2008
Associate of Science, Applied Information Technologies (Telecommunications), 3.96
CenturyLink October 2009 - May 2013
Embarq May 2006 - February 2012
Sprint Human Resources/Sales Compensation Group May 2000 - May 2008
Sprint Business February 2000 - May 2006
Skills
Excel, PowerPoint, Word, Oracle SQL, HRIS, Microsoft Office, SQL, Microsoft Excel, Training
Education
Ottawa University 1999 — 2000
Master of Arts, Human Resource Management
Sacred Heart High School 1973 — 1977
Verizon Wireless January 2013 - Present
CenturyLink 2010 - 2012
CenturyLink 2008 - 2010
Embarq 2007 - 2008
Sprint Nextel 2002 - 2007
Sprint Nextel 1998 - 2002
Sprint Nextel 1997 - 1998
Bank Midwest 1996 - 1997
IBT, Inc 1995 - 1996
National Seminars Group 1994 - 1995
Skills
Process Improvement, Invoicing, Analysis, Program Management, Customer Service, Accounting, Access, Budgets, Auditing, Microsoft Excel, Project Planning, Time Management, Databases, Telecommunications, Visio, Sarbanes-Oxley Act, Leadership, Outlook, Requirements Analysis, Microsoft Word, Vendor Management, Accounts Payable, Financial Reporting, Financial Analysis, Quality Assurance, General Ledger, Project Management, Account Management, Data Analysis, Call Centers, PowerPoint
Education
Park University 1994 — 1996
BA, Accounting
CenturyLink 2004 - Present
Qwest 1999 - 2004
Education
Otterbein University 2005 — 2010
MBA, Business Administration
The Ohio State University 1988 — 1993
Bachelor of Arts (B.A.), Psychology
CenturyLink March 2009 - Present
Embarq March 2006 - March 2010
IBM Global Services December 2004 - March 2006
Sprint September 2001 - December 2004
OTR Express April 1995 - March 2001
Skills
Unix, SQL, Perl, Integration, SDLC, Requirements Analysis, Visio, Oracle, XML, Software Development
Education
Ottawa University 2008 — 2009
Information Technology, Mgmt/System Technology
University of Texas at Tyler 1986 — 1990
Computer Science
CenturyLink October 2014 - Present
BNY Mellon Wealth Management May 2013 - October 2014
BNY Mellon Wealth Management October 2011 - May 2013
BNY Mellon September 2009 - October 2011
Skills
Project Management, Financial Analysis, Data Analysis, Research, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Java, Business Strategy, HTML, SQL, Access Database, Visual Basic
Education
Pace University 2013 — 2016
University of Georgia - Terry College of Business 2005 — 2008
Bachelor of Business Administration (BBA), Management
PCCW GLOBAL April 2015 - Present
BizTech Fusion LLC August 2014 - November 2014
CenturyLink May 2010 - May 2014
Sprint September 2002 - May 2010
MCIWorldcom June 1999 - September 2002
OnSite Access, LLC. March 1998 - June 1999
MCI Telecommunication Corporation December 1987 - February 1998
Skills
Telecommunications, Managed Services, Salesforce.com, CRM, Professional Services, Cloud Computing, Account Management, Sales, Solution Selling, Vendor Management, IP, Direct Sales, Selling, Management, Strategy, Sales Operations, WAN, Unified Communications, MPLS, Call Centers, New Business Development, Customer Retention, Start-ups, Wireless, Sales Management, SIP Trunking, VoIP, SaaS, Strategic Partnerships, Channel Partners, Marketing, Co-location, Project Management, Miller Heiman Sales..., SAVVIS Product Portfolio, Channel, Mobile Devices, Account Management,..., Sales Process, Cross-functional Team..., Security, Sales Presentations, E-commerce, Data Center, Telephony, Enterprise Software, Ethernet, Hosted Services, Product Management, Networking
Education
Pace University 1981 — 1985
BA, Social Sciences, Youth Agency Adm.
NYU, Real Estate Sales 2005New York State
Real Estate Sales, New York State Licensed
Kansas City Southern Railway January 2012 - Present
CenturyLink April 2011 - December 2011
FHLBank Topeka January 2011 - June 2011
Embarq May 2006 - December 2009
Sprint 1991 - 2006
Skills
Analysis, Business Analysis, Business Process, Cross-functional Team..., Integration, Mainframe, Management, Process Improvement, Program Management, Project Planning, Quality Assurance, Requirements Analysis, SDLC, Software Quality..., Team Leadership, Telecommunications, Vendor Management, Visio
Education
Park University 2009 — 2011
Bachelor of Science, Social Psychology
CenturyLink December 1998 - Present
Embarq 2006 - 2009
Sprint 1998 - 2006
Skills
T1, Telephony, VoIP, Ethernet, Telecommunications, IP, MPLS, Computer Network..., Fiber Optics, Wireless, Cabling, Call Centers, Switches, LAN-WAN, Avaya, Optical Fiber, Unified Communications, Routers, Troubleshooting, SIP Trunking, DWDM, CS1000, Call Pilot
Education
Peru State College 2013 — 2015
Master of Science (M.S.), Organizational Management, 4.0
Peru State College 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration, 4.0
Devry Institute of Technology 1998 — 2001
Associate of Applied Science (A.A.Sc.), Electronics and Computer Technology
CenturyLink October 2008 - Present
Skills
Telecommunications
Education
Ottawa University
Bachelors
CenturyLink Business April 2015 - Present
Sprint August 2014 - Present
CenturyLink June 1999 - July 2014
Agnew Sales Associates 1982 - 1999
Skills
VoIP, Account Management, Customer Relations, New Business Development, Salesforce.com, Sales Presentations, Telecommunications, Sales Process, Qualifying Prospects, Business Networking, Public Safety Systems, Customer Service, Private Line, Sales, Contract Negotiation, Ethernet, MPLS, Managed Services, Wireless, Unified Communications, Solution Selling
Education
Penn State University
CenturyLink March 1996 - Present
CenturyLink March 1996 - Present
Qwest Communications March 1996 - Present
CompuServe 1991 - 1996
Skills
PMP, Project Management, Quality Assurance, Release Management, PMO, Team Management, SDLC, Telecommunications, Agile Methodologies, Vendor Management, Integration, Project Portfolio..., Requirements Analysis, Visio, Software Project...
Education
Otterbein College
Bachelor of Arts (BA), Organizational Communications, Cum Laude
Zane State College
Associate of Science (AS), Information Technology
CenturyLink April 2011 - Present
Qwest Communications January 2000 - April 2011
Qwest 2000 - 2010
Skills
Instructor-led Training, Training Delivery, Telecommunications, Training, Blended Learning, Instructional Design, Networking, Technical Writing, Performance Management, Hands-on Training, SnagIt, Coaching, Personnel Management, Program Management, Process Improvement, Quality Assurance, Strategic Planning, E-Learning, Sales Operations, Project Management, Talent Management, Analysis, Succession Planning, Employee Relations, Management, Cross-functional Team..., Team Management, Customer Satisfaction, New Hire Orientations, Wireless, Employee Engagement, Employee Training, Performance Consulting, Onboarding, Team Building, Technical Training, Workshop Facilitation, Project Planning, Telephony, Learning Management, Leadership, Change Management, Learning Management..., Customer Experience, Conflict Resolution, Technical Documentation, Troubleshooting, Team Leadership, Leadership Development, Optical Fiber
Education
Phoenix College 1972 — 1973
Spok December 2014 - Present
Xerox October 2013 - December 2014
Sprint Nextel September 2011 - October 2013
CenturyLink April 2011 - September 2011
Skills
VoIP, Telecommunications, IP, Vendor Management, Network Design, Networking, Troubleshooting, Integration, Project Management, Network Security, LAN-WAN, Customer Service, Product Management, TCP/IP, Disaster Recovery, Network Administration, Firewalls, Routers, IT Management, Cisco Technologies, IT Operations
Education
University of West Florida 2000 — 2003
B.S., Marketing
Pensacola Christian College 1999 — 2000
Marketing
CenturyLink July 2014 - Present
New Jersey Performing Arts Center August 2008 - April 2014
Enterprise Rent a Car September 2004 - August 2007
Skills
Creative Writing, Script Supervision, Editing, Film, Performing Arts, Acting, Budgets, Directing, Project Management, Screenwriting, Theatre, Television
Education
Pace University 2007 — 2010
M.F.A, Dramatic Writing
University of Minnesota 1997 — 2003
B.A, Film and Media; Twin Cities
ACI Worldwide April 2014 - Present
CenturyLink January 2003 - April 2014
Virtual Technology Corporation May 2000 - January 2003
EDS May 1998 - May 2000
Dell Perot Systems May 1992 - May 1998
General Electric May 1988 - May 1992
Skills
Telecommunications, Software Development, Integration, Unix, Requirements Analysis, Software Testing Life..., Test Automation
Education
Virginia Polytechnic Institute and State University 1990 — 1994
Masters of Science, Computer Science
Penn State University 1984 — 1988
Bachelors of Science, Computer Science
Noel Arcayena, EA October 2014 - Present
CenturyLink July 2003 - Present
H&R Block October 2009 - October 2014
US Air Force July 1980 - September 2001
Skills
Accounting, Telecommunications, Tax, Payroll, Bookkeeping
Education
University of Phoenix 2009 — 2012
Master of Accountancy, Accounting
Park University 1996 — 2000
Bachelor of Science (BS), Computer Information Systems
CenturyLink January 2006 - Present
Lake Superior College August 2003 - Present
Education
Denfeld High School
Pace University
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
CenturyLink March 2009 - Present
Skills
Unix Shell Scripting, Perl, EDI ANSI X12, EDISIM, WTX, Technical Writing, Data Modeling, Sterling Gentran, Structured Analysis
Education
Ottawa University 1975 — 1979
BA
CenturyLink January 2012 - Present
CenturyLink (formerly Embarq) August 1997 - January 2012
Skills
Employee Engagement, Onboarding, Contract Negotiation, Labor Relations, Negotiation, Vendor Management, Employee Relations
Education
Ottawa University
Master's degree, Human Resources Management and Services
Workday July 2014 - Present
Kaiser Permanente - Contacted through KForce October 2013 - July 2014
Telx June 2013 - September 2013
Integra March 2013 - June 2013
Integra May 2012 - March 2013
CenturyLink September 2011 - May 2012
CenturyLink (Qwest Communications) June 2000 - September 2011
Fitzsimmons Home Medical Equipment (Maumee Location) August 2010 - May 2011
WorldCom January 1999 - June 2000
United States Marine Corps June 1993 - December 1998
Skills
DWDM, Fiber Optics, Network Operations, SDH, DSL, Biomedical..., Nortel switches, Ericsson Switches, Cisco, Ciena, Alcatel, Fiber Optics Networks, HVAC Controls, Facilities Management, Training, Electrical..., Remote Troubleshooting, Field Installation, Instructor-led Training, Team Building, Computer Network..., Provisioning, Technical Support, Telecommunications, Switches, Data Center, DS3, T1, Cisco Routers, Metro Ethernet, Networking, Ethernet, MPLS, LAN-WAN, Optical Fiber, VoIP, WAN, Telephony, TDM, SIP Trunking, Routers, Carrier Ethernet, IP, Adtran, SIP, Network Design, Cabling, Software Installation, Broadband, QoS
Education
Owens Community College 2005 — 2011
Associate of Applied Science, Biomedical Electronics
Owens Community College 2008 — 2009
Certificate, Basic Supervision Management
Marine Corps NCO school 1994 — 1994
Corporals Course - USMC, 1st line Management
CenturyLink October 2012 - Present
AECOM December 2010 - October 2012
United States Air Force January 2001 - December 2010
Skills
Cisco Certified, Switches, ITIL, Network Security, CompTIA Network+, VPN, Cisco Certified Network..., Routers, Cisco Technologies, Firewalls, CompTIA Security+, Active Directory, ITILv3, Security, CCNA, DoD, Vulnerability Assessment, CompTIA, DNS, Cisco Nexus, Information Assurance, Security+, Computer Security, Palo Alto Networks, Certified Network..., Troubleshooting, Security Clearance
Education
Park University
CenturyLink January 2000 - Present
Skills
VoIP, Cisco Technologies, Telecommunications, MPLS, Switches, IP, Ethernet, WAN, Routers, LAN-WAN, TCP/IP, Wireless, Troubleshooting, Computer Network..., Network Engineering, Telephony, VPN, T1, Routing
Education
Pace University 2006 — 2011
Bachelor's degree, Telecommunications Technology/Technician
CenturyLink June 2015 - Present
CenturyLink April 2013 - June 2015
Direct One Communications September 2007 - April 2013
Direct One Communications August 2007 - April 2013
Skills
Installation and Repair..., VDSL and VDSL bonded..., IPTV installation, Satellite communications, Management of...
Education
Pikes Peak Community College 2002 — 2003
CenturyLink December 2006 - Present
Qwest September 2004 - December 2006
Qwest October 2002 - September 2004
Skills
All microsoft programs, Team Building, Office Management, Customer Relations, Billing, Customer Satisfaction, Telecommunications, Call Center, Telephone Skills, Customer Service, Sales Management, Hiring, Sales Support, Problem Solving, Outlook, Scheduling, Team Leadership, Accounts Receivable, Negotiation, Teamwork, Data Entry, Supervisory Skills, Coaching, Excel, Word, Call Centers, Customer Experience, Invoicing, Sales Operations, Sales, Telephony, Leadership, Customer Retention, Analysis, Salesforce.com, Training, Direct Sales, Vendor Management, T1, Management, Forecasting, Selling, Account Management, Managed Services, VoIP, Wireless, Solution Selling, Cross-functional Team..., Process Improvement
Education
Northwest Airline Travel School, Portland OR 1987 — 1988
Certicate, Airline/Travel
Phoenix College 1980 — 1981
none, Business
Sprint Nextel October 2012 - Present
CenturyLink July 2011 - October 2012
CenturyLink October 2009 - July 2011
Embarq January 2004 - October 2009
Sprint Nextel February 2001 - January 2004
Skills
Telecommunications, Program Management, Process Improvement, Cross-functional Team..., Vendor Management, Project Planning, Project Management, PMP, Visio, Wireless, MPLS, Ethernet, IP, VoIP, Integration, SDLC
Education
Central Wesleyan College 1990 — 1992
Bachelors of Science, Management of Human Resources
Piedmont Technical College 1988 — 1990
Associates of Science, Engineering Graphics Technology
CenturyLink January 2014 - Present
ARP Moving, LLC January 2008 - January 2013
Skills
Team Leadership, Management, Online Marketing, Marketing, Selling, Negotiation
Education
Paradise Valley Community College 2006 — 2007
Public Speaking
Shadow Mountain High School 2001 — 2005
CenturyLink December 1999 - Present
Education
Pace University 2006 — 2010
Bachelor of Science (BS), Telecommunications Technology/Technician
CenturyLink June 2013 - Present
CenturyLink October 2000 - June 2013
Skills
Telecommunications, VoIP, IP, Telephony, MPLS, Ethernet, Call Centers, Troubleshooting, Managed Services, T1, Network Design, Cisco Technologies, Switches, Vendor Management, Computer Network..., Fiber Optics, Wireless, Cabling
Education
Webster University 2011 — 2012
Master of Business Administration (MBA), Business
Park University 2004 — 2008
Bachelor of Science (BS), Business Management
Ault Electric February 2012 - January 2015
McLendon Hardware January 2009 - January 2011
CenturyLink September 1984 - September 1995
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Outlook, Project Management, Administrative..., Teamwork, Process Improvement, Management, Research, SAP, Budgets, Access, Sales, Inventory Management, Purchasing, Strategic Planning, Data Entry
Education
Pierce College at Puyallup 2009 — 2012
CenturyLink January 2010 - Present
Scherer Construction & Engineering of Central Florida, LLC February 2000 - March 2009
Hall Company May 1999 - February 2000
Bellsouth September 1987 - March 1999
Skills
VoIP, Ethernet, Telephony, IP, Call Centers, Telecommunications, T1, Unified Communications, Switches
Education
City College 2015 — 2017
Associate’s Degree, Medical Office Management/Administration, A
Edgewater High School
Diploma, General Studies
CenturyLink September 1977 - Present
Skills
Telecommunications, Management, Wireless, Customer Service, Project Management, Sales, Team Leadership, Leadership, Account Management, Sales Management
Education
Penn Foster Career School 2012 — 2014
Veterinary Assistant, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Penn Foster Career School 2012 — 2014
Veterinary Assistance
CenturyLink
Skills
Telecommunications
Education
Panjab University
masters in Hindi literature
University of Rajasthan
masters in english literature
Wave Broadband July 2015 - Present
Ericsson December 2014 - March 2015
Siena Engineering Group February 2014 - December 2014
Puget Sound Energy April 2012 - April 2013
CenturyLink June 2008 - April 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, AutoCAD, OSP Engineering, Construction
Education
Pacific Lutheran University 2007 — 2009
Bachelor's degree, American History (United States)
CenturyLink September 2012 - Present
First Baptist Church Monroe LA August 2010 - August 2012
North Monroe Baptist Church September 2004 - June 2010
Skills
Microsoft Excel, Analysis, PowerPoint, Microsoft Word, Salesforce.com, Volunteer Management, Customer Service, Strategic Planning, Leadership, Team Building, Team Leadership
Education
New Orleans Baptist Theological Seminary 2006 — 2011
Master of Divinity (M.Div.), Bible/Biblical Studies
Ouachita Baptist University 1999 — 2003
Bachelor of Arts (BA), Biblical Studies
River Oaks School 1995 — 1999
CenturyLink August 2009 - August 2014
CenturyLink August 2001 - August 2009
Skills
Project Management, Data Analysis, Microsoft Excel, Telecommunications, Vendor Management, Troubleshooting, Software Documentation, Management, Service Delivery, Sales, Team Management, Wireless, Training, Unified Communications, Process Improvement, Software Installation
Education
Pierce College
Associate of Arts (AA)
University of Washington
Bachelor's degree, History and Business
CenturyLink 1981 - Present
Skills
Telecommunications, VoIP, Wireless, IP, Call Centers, Managed Services, Vendor Management, Troubleshooting, Team Leadership, Networking
Education
Pacific Lutheran University 1972 — 1976
Bachelor's Degree, Business Administration and Management, General