CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
State of Utah March 2014 - Present
CWA Local 7704 January 2004 - March 2014
CenturyLink December 2003 - March 2014
ConsultNet December 2001 - April 2002
Metalwest July 2000 - March 2001
Tri-County Independent Living Center 2001 - 2001
Skills
Troubleshooting, Customer Service, Automotive Repair, Outdoor Recreation, Outlook, Windows, Collective Bargaining, Union Relations, WordPress, TCP/IP, Data Center, Computer Hardware, Networking, Telecommunications, Operating Systems, Hardware, Technical Support, Wireless, Call Centers, Leadership, Training
Education
University of Utah 2008 — 2012
Bachelor of Science (B.S.)
University of Utah 2008 — 2012
Bachelor of Science (B.S.)
Salt Lake Community College 2006 — 2008
Associate of Science (A.S.)
TD Ameritrade September 2013 - Present
YP February 2012 - March 2013
CenturyLink November 2007 - December 2011
CenturyLink January 2003 - November 2007
Skills
SEM, Online Advertising, Cold Calling, Lead Generation, B2B, Salesforce.com, Account Management, Advertising, Sales, Sales Management, Sales Management..., Customer Service..., Customer-facing, Customer Satisfaction, Customer Profitability, Sales Growth, Sales Workshops, Sales Operations, Business-minded, Highly motivated..., Sales&Marketing, Leadership, Telecommunications
Education
Salt Lake Community College 2001 — 2002
Cottonwood High School 1997 — 2000
CenturyLink January 2015 - Present
CenturyLink September 2013 - December 2014
UPS Supply Chain Solutions August 2007 - May 2013
Chicago Board of Trade November 2006 - May 2007
Career Education Corporation February 2006 - October 2006
JPMorgan Chase September 2005 - January 2006
Skills
3PL, Freight Forwarding, Logistics, Air Freight, Warehousing, Transportation, Logistics Management, Supply Chain, Supply Chain Management, International Logistics, Transportation..., Freight, Ocean, Customs Regulations, Warehouse Management
Education
Saint Louis University 2001 — 2005
Bachelor of Science (B.S.), Business Administration, Management and Operations
Sprint June 2014 - Present
CenturyLink February 2004 - June 2014
Embarq April 2009 - April 2011
Sprint LTD February 2008 - April 2009
Sprint LTD February 2004 - February 2008
Skills
Unified Communications, Wireless, Telecommunications, Solution Selling, Managed Services, VoIP, Call Centers, Co-location, Direct Sales, MPLS, Account Management, Sales Management, Sales Operations, IP, Channel Partners, Telephony, Sales Process, Operating Systems, Leadership Development, Vendor Management Skills, Development & delivery..., Public Speaking, Organizational..., cloud services, Avaya IP Telephony, DSL, Digital Video, Concur, Sales Effectiveness, Microsoft Suites, Driving Sales..., Program Management, Employee Management, Frontline Management, SAP Netweaver, Cross-functional Team..., Owner-managed businesses, Manufacturing Operations, Purchasing, Operating Budgets, Retail, Grocery Industry, Customer Retention, Customer Satisfaction, Training, Management, Sales, Long Distance, Broadband, T1
Education
Rogue Community College 1993 — 1996
Progressive Associate of Buisness, Business, Management, Marketing, and Related Support Services
Integrated Telecom Solutions October 2010 - Present
Integra 2010 - 2013
CenturyLink July 1995 - October 2010
Skills
Call Centers, Vendor Management, Cloud Computing, Pre-sales, Team Leadership, Business Analysis, Ethernet, Managed Services, Management, Integration, Business Development, Direct Sales, Account Management, Project Management, Cloud Firewall, Hosted Voice Services, Fiber Optic Networks, MPLS VPN, EOC, Unified Communications, Telephony, Solution Selling, T1
Education
Granger High School 1989 — 1992
Salt Lake Community College
Salt Lake Community College January 2014 - Present
CenturyLink March 1993 - January 2008
Education
Salt Lake Community College 2014 — 2016
GIK Plasma Systems June 2012 - Present
CenturyLink 2013 - 2014
Samsung SDS 2011 - 2012
Concord Wealth Management 2007 - 2008
Skills
Java Enterprise Edition, Web Development, Requirements Analysis, HTML, Java, JavaScript
Education
Rutgers University-New Brunswick 2002 — 2007
BA Computer Science, Computer Science
Regal Beloit August 2011 - Present
Family Services of Southern Wisconsin and Northern Illinois October 2011 - Present
CenturyLink March 2004 - July 2011
CenturyLink (formerly Qwest Communications International) January 2000 - July 2011
Qwest Communications December 2002 - March 2004
Qwest Communications January 2000 - December 2002
Powell Burke & Croke, LLP June 1996 - April 2000
Life Skills June 1991 - July 1993
Skills
Corporate Law, Corporate Governance, Contract Negotiation, Legal Compliance, Ethics, Joint Ventures, Policy, Legal Advice, Risk Management, Civil Litigation, Leadership, Cross-functional Team..., Administrative Law, Management, Litigation Management, Training, International Law, Analysis, FCPA, Risk Assessment, Copyright Law, Legal Issues, Competition Law, Software Licensing
Education
University of Wisconsin-Madison - School of Business 2014 — 2014
Executive Leadership Program (ELP)
University of Denver - Sturm College of Law 1993 — 1996
J.D.
Saint Louis University 1987 — 1991
Honors B.S (Psychology), Honors B.A. (Political Science & Spanish), cum laude
Webster Groves High School
Salt Lake Community College September 2011 - Present
CenturyLink April 2013 - September 2013
KEGA Radio September 2010 - December 2010
Marriott Vacations Worldwide Corporation October 2007 - June 2008
InterContinental Hotels Group August 2006 - August 2007
Skills
Radio Host, Adobe Audition, Radio Producing, Radio Broadcasting, Radio Programming, Software Installation, Hardware Installation, Microsoft Word, Outlook, Telephone Skills, Technical Training, TeamViewer, JAWS, ZoomText, ENCO, Social Media, Microsoft Office, Community Outreach, Nonprofits, Public Speaking
Education
Salt Lake Community College 2010 — 2015
CenturyLink February 2007 - November 2014
TelePacific Communications May 2000 - February 2007
WorldCom June 1998 - May 2000
Lan-Tel January 1997 - June 1998
Skills
Telecommunications, Ethernet, Telephony, MPLS, VoIP, Network Design, Wireless, Call Centers, T1, Troubleshooting, Managed Services, Team Leadership, WAN, Networking, Vendor Management
Education
Saint Louis Community College-Florissant Valley
General Studies
University of Missouri-Saint Louis
General Studies
CenturyLink August 2014 - Present
Savvis, a CenturyLink company March 2013 - August 2014
Savvis, a CenturyLink company June 2012 - March 2013
Skills
Servers, VMware, VMware ESX, Windows Server, Linux, Data Center, TCP/IP, IIS, System Administration, Operating Systems, ITIL, Tomcat, Hyper-V, MySQL, RedHat, Microsoft SQL Server, Storage Area Networks, Subversion, Bash, F5 BigIP, WebSphere, Apache, PHP, NetBackup, Web Logic, RHEL, Splunk, Python, Ruby, Perl, DNS Management
Education
Webster University 2011 — 2013
Bachelor of Science (B.S.), Computer Science
Saint Louis Community College-Forest Park 2009 — 2011
Associate of Arts (A.A.)
Teton Toyota January 2013 - Present
Wyndham Vacation Ownership October 2012 - January 2013
CenturyLink February 2009 - October 2012
Wyndham Vacation Ownership June 2003 - January 2009
Ideacom ECSI September 2002 - June 2003
Genesco July 1998 - September 2002
Skills
Budgets, Coaching, Customer Service, Human Resources, Leadership, Management, Recruiting, New Business Development, Sales, Training, Sales Presentations, Sales Management
Education
Western Governors University 2012 — 2015
Bachelor of Science, Sales and Sales Management
Salt Lake Community College 1997 — 1998
Associate of Science (A.S.), Electrical Engineering
Bonneville High School 1994 — 1997
CenturyLink August 2011 - Present
CenturyLink April 2011 - August 2011
QWEST COMMUNICATIONS CORP January 2009 - April 2011
QWEST COMMUNICATIONS CORP September 2007 - December 2008
QWEST COMMUNICATIONS CORP July 2006 - August 2007
QWEST COMMUNICATIONS CORP April 1998 - July 2006
US West Communications May 1991 - March 1998
Mountain Bell Telephone May 1980 - May 1991
Skills
Budgets, Optical Fiber, Telecommunications, Construction, Telephony, Team Leadership, Customer Experience, Fiber Optics, Networking, Management
Education
Salt Lake Community College 1995 — 1998
Associate of Science (A.S.), General Studies
CenturyLink Business March 2014 - Present
CenturyLink January 2010 - Present
Qwest Communications 2007 - 2009
U.S. Bank December 2005 - December 2007
Skills
Account Acquisition, Customer Retention, Direct Sales, Sales, Salesforce.com, Customer Acquisition, Call Centers, Customer Service, Contract Negotiation, Customer Engagement, Small Business, Sales Process, Account Retention, Website Development, Microsoft Office, Managed Services, Web Presence, Account Management, VoIP, Telecommunications, Solution Selling
Education
Saint Paul College-A Community and Technical College 2012 — 2013
Associate of Science (AS), Business Management
Saint Paul College-A Community and Technical College
Overstock.com October 2013 - Present
Holland America Line and Princess Cruises Alaska and the Yukon December 2012 - Present
Holland America Line and Princess Cruises Alaska and the Yukon December 2012 - Present
centurylink August 2009 - May 2012
Tuscan Inn September 2001 - January 2007
Skills
Account Management, Sales Management, Customer Service, Telecommunications, Sales, Call Center, Team Building, New Business Development, Marketing, Direct Sales, VoIP, Strategic Planning
Education
Salt Lake Community College 2009 — 2014
In Progess, Hospitality Administration/Management
Tooele High School 1994 — 1998
Sequence Media Group April 2015 - Present
Acquired Investments LLC September 2011 - Present
Cashflow Investment Properties LLC. August 2009 - Present
DDP Marketing August 2004 - Present
CenturyLink May 1994 - July 2011
Qwest July 1981 - May 1994
Skills
Entrepreneurship, Small Business, Web Marketing, Lead Generation, Investors, Online Advertising, Real Estate, Social Media Marketing, Short Sales, Investment Properties, REO, Social Media Consulting, Email Marketing, SMO, Foreclosures, Social Networking, Motivational Speaking, SEO, Marketing, Selling, Sales, Direct Sales, Strategy, SEM, Contract Negotiation, Start-ups, Business Planning, Strategic Planning, Online Marketing, Customer Service, Negotiation, Training, E-commerce, Advertising, Business Development, Team Building, Strategic Partnerships, Marketing Strategy, Salesforce.com, Sales Management, B2B, Management, Sales Process, CRM
Education
University of Arizona 1984 — 1985
Business
Rose State College 1980 — 1982
Business
Carl Albert High School 1977 — 1979
General Studies
CenturyLink August 2008 - Present
CenturyTel, Eagle January 2004 - August 2008
Flying J January 2003 - January 2004
Tek System January 2001 - January 2002
Nortel Networks January 1999 - January 2001
Cactus January 1998 - January 1999
Tek System January 1996 - January 1998
Skills
DSL, Telecommunications, Wireless, Optical Fiber, DWDM, Troubleshooting, Wireless Networking, Networking, Testing, T1, DS3, Software Installation, Cabling, Fiber Optics, Ethernet, IP, QoS, Telephony, VoIP, WiFi
Education
Weber State University 1997 — 1998
BS, Telecommunication Administration
Salt Lake Community College
AS, General Studies
Rokform November 2012 - Present
CenturyLink January 2009 - August 2010
Skills
Account Management, Sales, Marketing, Product Management, Marketing Strategy, Sales Management, Direct Sales, Sales Operations, New Business Development, B2B, Sales Process, Channel Partners, Solution Selling, Product Development
Education
Rogue Community College 2009 — 2011
Associate's Degree
CenturyLink June 2013 - Present
Defense Information Systems Agency (DISA) September 2011 - May 2013
United States Air Force October 2007 - October 2011
U.S. Department of Justice November 2007 - July 2011
Anheuser Busch January 2007 - May 2007
Donald L. Schlapprizzi, P.C. January 2006 - May 2007
City of St. Louis Family Court January 2006 - May 2006
Sindel, Sindel, & Noble March 2005 - September 2005
Education
Washington University in St. Louis 2015 — 2017
Master of Business Administration (M.B.A.)
Saint Louis University School of Law 2004 — 2007
Juris Doctor
Webster University 1999 — 2003
Bachelor of Arts
Symantec August 2013 - Present
CenturyLink April 2002 - August 2013
Skills
Sales, Salesforce.com, Investigation, Solution Selling, Direct Sales, Channel Partners, Managed Services, SaaS, Sales Process, Sales Operations, Enterprise Software, Lead Generation, Management, Business Development, CRM
Education
Rollins College 2008 — 2010
Bachelor of Arts (BA), Economics and International Affairs
AT&T January 2013 - Present
CenturyLink May 2010 - December 2012
Best Interest Rate Mortgage Co. August 2003 - March 2010
MCI 2002 - 2003
MCI 1996 - 2002
Skills
VoIP, Account Management, Cloud Computing, MPLS, Telecommunications, Sales Management, Selling, Enterprise Software, Sales, Team Building, Strategy, Call Centers, Sales Operations, New Business Development, Co-location, Management, Sales Process, SIP, Cisco Technologies, Network Design, Solution Selling, Managed Services, Direct Sales, Contract Negotiation
Education
Rutgers, The State University of New Jersey-Camden 1994 — 1996
Bachelor's Degree, Marketing
CenturyLink Technology Solutions January 2015 - Present
CenturyLink January 2011 - December 2014
The JT Foundation for Austism Awareness May 2007 - January 2012
Qwest Communications March 2007 - January 2011
Verizon Business June 2004 - February 2007
NeoStrata Company September 2003 - June 2004
Level 3 Communications 1999 - 2003
Qwest Communications March 1997 - March 1999
LCI International 1997 - 1999
National Guardian Life Insurance Company 1994 - 1997
Skills
Managed Services, Telecommunications, Solution Selling, VoIP, Unified Communications, MPLS, Cloud Computing, Co-location, IP, SIP Trunking, Wireless, Direct Sales, Account Management, Strategic Thinking, Strategic Sales, Ethernet, Telephony, Data Center, Professional Services, Hosted Services, SIP, SaaS, WAN, Metro Ethernet, Broadband, Channel Partners, Cisco Technologies, DWDM, LAN-WAN, Network Design, Frame Relay, Product Management, Mobile Devices, Optical Fiber, Vendor Management, Internet Services, TDM, SDH, Networking, Disaster Recovery, Video Conferencing, Virtualization, Customer Retention, Carrier Ethernet, Network Security, Network Architecture, Business Development, MPLS VPN, Management, Salesforce.com
Education
Rutgers University-New Brunswick 1986 — 1992
BA, Economics, Accounting, Political Science
Widener University 1983 — 1984
NA, Engineering
NBTHS 1979 — 1983
High School Degree, College Prep
Level 3 Communications December 2013 - Present
Digital Planet Communications July 2012 - December 2013
Centurylink April 2008 - June 2012
Advisors Mortgage January 2001 - April 2008
Black Box Network Services October 2000 - January 2002
Qwest July 1997 - September 2000
Dell Comm July 1994 - February 1997
Skills
Sales, Solution Selling, Managed Services, Unified Communications, VoIP, Direct Sales, MPLS, Telecommunications, Call Centers, Salesforce.com, New Business Development, Account Management, Cold Calling, Sales Management, Sales Process, Credit, Data Center, WAN, Ethernet, SIP Trunking, Disaster Recovery, SIP
Education
Saint Mary's University of Minnesota
Sales and Marketing
rochester john marshall
CenturyLink July 2014 - Present
CenturyLink January 2012 - Present
CenturyLink January 2001 - January 2012
iBAHN January 2000 - January 2001
Zions Bancorporation November 1999 - December 1999
Harding Glass October 1996 - November 1999
Skills
Problem solving, Telecommunications, Cisco, TCP/IP, IP, Ethernet, Data Communications and..., Central Office..., Fiber Optic..., Cisco Technologies, Creative Problem Solving, Budgets, Call Centers, Citrix, Cloud Computing, Computer Hardware, Customer Service, Data Center, Direct Sales, Fiber Optics, Firewalls, Information Technology, LAN-WAN, Leadership, Linux, MPLS, Managed Services, Management, Mobile Devices, Network Design, Network Engineering, Networking, Operating Systems, Optical Fiber, Printers, Product Management, Routers, SIP, Security, Software Installation, Switches, System Administration, T1, Team Leadership, Team Management, Technical Support, Telecommunication..., Telephony, Testing, Troubleshooting
Education
Applied Professional Training 2010 — 2010
Course: TEL104, TEL105, TEL205, Fiber Optic Communications, Data Communications and Networks, Central Office Telecommunications
University of Phoenix 2004 — 2008
Business / motivation
Harvard Online Business School 2003 — 2006
Business management and employee motivation
Ikon Technology Services (ATEC) 2001 — 2003
Certifications, MCSE+I, CNA, A+ and Network Planning
Salt Lake Community College 2001 — 2003
C.A.D., Computer aided drafting
CenturyLink June 2009 - Present
SAVVIS August 2007 - May 2009
Verizon Business March 2004 - August 2007
Cable & Wireless September 2003 - March 2004
Sprint January 2002 - August 2003
Level 3 Communications February 1999 - December 2001
Bell Atlantic Large Business April 1995 - 1999
Bell Atlantic Mobile January 1993 - April 1995
Skills
Professional Services, Sales Management, Contract Negotiation, Sales, Selling, Solution Selling, Telecommunications, Strategy, Cloud Computing, Sales Operations, Enterprise Software, Managed Services, Negotiation, Wireless, Networking, Direct Sales, Telephony, Data Center, Sales Process, Strategic Partnerships, Outsourcing, WAN, VoIP, SaaS, Co-location, MPLS, Salesforce.com, IP, Leadership, Unified Communications, SIP Trunking, Ethernet, Call Centers, Cross-functional Team..., CRM, Broadband, Account Management, Cisco Technologies, Channel Partners, Hosted Services, Go-to-market Strategy, LAN-WAN, Mobile Devices, Management, IT Service Management, Sales Engineering, SIP, Product Management, Vendor Management, T1
Education
Stevens Institute of Technology 1997 — 1999
MS, Technology Management
Rutgers, The State University of New Jersey-New Brunswick 1988 — 1992
Liberal Arts, Political Science and Government
CenturyLink July 2009 - Present
Embarq April 2007 - July 2009
Embarq September 2005 - April 2007
Sprint August 2003 - September 2005
Sprint January 1999 - August 2003
Sprint October 1997 - January 1999
Skills
Business Operations, Telecommunications, Vendor Management, Call Center, Process Improvement, Cross-functional Team..., Program Management, Strategic Planning, Project Management, Leadership, Budgets, Call Centers, Customer Satisfaction, Customer Service, Operations Management, Sales Operations, Team Leadership, Team Building
Education
Rollins College - Crummer Graduate School of Business
MBA
University of Florida - Warrington College Of Business
BSBA, Finance; Computer Science
CenturyLink February 2012 - May 2014
Global Data April 2005 - January 2012
AT&T Wireless 2001 - 2005
Arch Wireless May 2001 - February 2002
Skills
Sales, Sales Process, Solution Selling, Account Management, Salesforce.com, New Business Development, Prospecting Skills, Business Strategy, Customer Service, Internet, Cloud Computing, Networking, Communication, Miller Heiman, Managed Services, SaaS, Wireless, Unified Communications, Strategy
Education
Saint Mary's College
BBA
CenturyLink April 2011 - Present
Skills
Process Improvement, Telecommunications, PMP, Vendor Management, Project Management, Team Leadership, Team Management, Strategic Planning, Integration, Business Process..., Cross-functional Team..., Management, Negotiation, Leadership, Call Center, Product Management, Business Analysis, CRM, Strategy, Analysis, SaaS, Change Management, Cloud Computing, Project Portfolio..., Team Building, Business Process, Call Centers, Technical Writing
Education
Salisbury University 1988 — 1993
BS
DeMatha Catholic High School 1984 — 1988
CenturyLink March 2014 - July 2014
ARRIS March 2013 - December 2013
Comcast February 2012 - December 2012
AXA Equitable September 2011 - December 2011
PwC January 2011 - June 2011
Verizon Telecom April 2010 - July 2010
EDS, an HP company February 2009 - May 2009
VPIsystems December 2007 - July 2008
AT&T May 2006 - November 2007
MBNA January 2005 - November 2005
Skills
SDLC, Requirements Analysis, Business Analysis, Telecommunications, Enterprise Architecture, Integration, Solution Architecture, Agile Methodologies, Visio, Unix, SQL, Process Improvement, Requirements Gathering, SharePoint, Vendor Management, Enterprise Software, Testing, SaaS, Management, Analysis, Software Project..., Databases, Business Intelligence, IT Strategy, Software Development, SOA, Web Applications, Business Process, Java, Agile Project Management, PMP, Cloud Computing, Systems Analysis, Oracle, Data Warehousing, System Architecture, Project Portfolio..., Data Modeling, Architectures, PMO, Business Requirements
Education
Rutgers, The State University of New Jersey-Newark
MBA, Management
University of Maryland College Park
BS, Computer Science
CenturyLink April 2015 - Present
Wells Fargo - Wealth Brokerage and Retirement November 2013 - April 2015
Robert Half International December 2007 - September 2011
IQ Communications March 2004 - December 2007
Qwest Cyber Solutions 2001 - 2003
USinternetworking now AT&T 1999 - 2001
Forte/Visalign 1998 - 1999
Source Service Corp. Source EDP 1996 - 1998
Amroc Investments / Avenue Capital Group 1994 - 1996
Xerox 1992 - 1994
Skills
SaaS, Enterprise Software, CRM, Professional Services, IT Management, Solution Selling, Technical Recruiting, Recruiting, ERP, Vendor Management, Applicant Tracking..., Benefits Negotiation, Talent Acquisition, Sourcing, Networking
Education
Thomas Edison State College
Human Resources / Organizational Development
Rutgers, The State University of New Jersey-Newark
Business Administration
CenturyLink 2007 - 2013
Qwest 2001 - 2006
US West Communications 1996 - 2000
3M Company 1990 - 1996
ETA Systems 1988 - 1990
AT&T Bell Laboratories 1984 - 1988
Skills
TIBCO Enterprise..., CORBA, ORACLE Tuxedo, XMLHTTP, Java, Smalltalk, C++, Object Oriented Perl, Oracle RDBMS, UML Tools, Database Modeling, TCP/IP protocols, SNMP, Metro Ethernet, MPLS Networking, ATM networks, DSL, Unix Operating Systems, EMC Ionix, Micromuse Netcool, IBM Tivoli, Telcordia NMA, Amdocs Clarify, BMC Remedy, Subex NetProvision, InfoVista, eHealth, Object Oriented Design, Enterprise Architecture, System Architecture, Ethernet, Perl, IP, MPLS, VoIP, Telecommunications, Unix, Managed Services, Networking, Agile Methodologies, Cloud Computing, Integration, Solaris, Computer Network..., Open Source Software, TCP/IP
Education
University of Southern California
Master's degree, Computer Science
Saint Mary's University of Minnesota
Bachelor of Arts (B.A.), Computer Science
CenturyLink January 2015 - Present
ViaSat August 2013 - January 2015
CenturyLink (Formally Qwest) November 2011 - August 2013
Qwest Corporation November 2011 - April 2012
Qwest Communication Co. LLC December 2007 - November 2010
Qwest Communication Corp April 2005 - January 2007
XO CommunicationsLone Tree, CO/SLC, UT August 2001 - January 2005
Skills
QoS, ISDN, Juniper, Cisco Technologies, Cisco Call Manager, TDM, T1, Cisco Nexus, BGP, DSL, SS7, Telephony, VoIP, Cisco IOS, OSPF, Cisco UCS, Cisco Routers, Tandberg, LAN-WAN, Cisco VoIP, Firewalls, Juniper Technologies, Cisco Telepresence, Collaborative Problem..., Asterisk, 6500 Series, 2800 Series, Call Manager Express, Aironet, JUNOS, Sonus, Nortel DMS, Cisco Certified, Adtran, Alcatel, Titan, VMware ESX, UCCE, SS7 protocol, Codian, Digital Signage, Cisco Wireless, gigamon, HTML, Linux, Sylantro, PHP, Unity Connection, Broadsoft, Broadworks
Education
Salt Lake Community College
Computer Science
CenturyLink May 2015 - Present
C3/CustomerContactChannels, Inc. December 2013 - December 2014
Kelly Services April 2013 - December 2013
LDS Employment Resource Services January 2013 - April 2013
Zada Enterprises March 2009 - December 2012
Utah First Credit Union June 2009 - November 2010
Hertz May 2002 - January 2009
Skills
Strategic HR, New Hire Orientations, Benefits Administration, Technical Recruiting, Human Resources, Recruiting, Interviews, Onboarding, Employee Relations, Employee Engagement, Talent Acquisition, Employee Benefits, Leadership, Training, Coaching, Team Building, HRIS, Management, Employee Training, Performance Management, Microsoft Office, Payroll, Organizational..., Customer Service, Personnel Management, Conflict Resolution, Talent Management, Leadership Development, Hiring, Temporary Placement, Strategic Planning, Customer Satisfaction, Applicant Tracking..., Employment Law, Operations Management, Sales Management, Employee Handbooks, Entrepreneurship, Time Management, Resume Writing, Job Descriptions, Career Development, College Recruiting
Education
Utah State University - Jon M. Huntsman School of Business 2011 — 2012
BS, Human Resource Management
Salt Lake Community College 2004 — 2006
Associate of Science (AS), Business Management
CenturyLink July 2011 - Present
Sears, Roebuck and Co. July 2010 - December 2010
Skills
Telecommunications, Direct Sales, Sales Management, Sales Operations, Sales, Account Management, Call Center, Customer Satisfaction, Customer Retention, Customer Experience, Solution Selling, Wireless, Channel, VoIP, Product Management
Education
Armadillo Tech 2011 — 2011
Rogue Community College 2010 — 2010
Freelance June 2015 - October 2015
Navitor Inc July 2014 - June 2015
OptiMine Software, Inc. May 2011 - April 2014
Winnig, Inc. January 1997 - September 2012
CenturyLink May 2010 - March 2011
Saint Mary's University of Minnesota March 2008 - September 2010
OneNeck IT Solutions (VISI) December 2004 - May 2010
Virtual Radiologic August 2008 - April 2009
Fantastic Sams International Corp 2001 - 2004
SBC Datacomm (AT&T) 1999 - 2000
Skills
SaaS, Cloud Computing, Enterprise Software, PPC, Sales Engineering, Sales Presentations, SEM, Online Advertising, CRM, Salesforce.com, Sales, Digital Marketing, Pre-sales, Data Center, E-commerce, Leadership, Telecommunications, Management, Professional Services, Project Management, Pricing Optimization, Demonstration, Technical Demonstrations, Online Marketing, Conversion Optimization, Optimizations, OptiMine Bid Management, Software Implementation, Optimization, Marketing, Paid Search Optimization, Solution Selling, Strategy
Education
Saint Mary's University of Minnesota 2005 — 2007
Master of Science (M.S.), Telecommunications
University of Saint Thomas 1992 — 1994
Bachelor of Arts (B.A.), Business Administration
CenturyLink April 2001 - Present
Skills
Co-location, Sales Process, Telecommunications, Managed Services, SIP Trunking, Account Management, Cloud Computing, Customer Retention, Data Center, Enterprise Account..., Enterprise Software, Entrepreneurship, MPLS, Management, Networking, Sales, Solution Selling, Unified Communications
Education
Rowan University 1985 — 1989
BA, Advertising
CenturyLink Business February 2013 - Present
CenturyLink October 2011 - January 2013
CenturyLink March 2011 - October 2011
CenturyLink February 2008 - March 2011
Lake County Juniors January 2008 - May 2010
Lake County Juniors September 2007 - July 2009
Embarq November 2007 - February 2008
Embarq September 2006 - November 2007
Embarq April 2006 - September 2006
Embarq January 2006 - April 2006
Skills
Project Management, Program Management, Leadership, Coaching, Training, Teaching, Telecommunications, VoIP, Account Management, MPLS, Team Leadership, Team Building, Management, Process Improvement, Strategic Planning, Networking, Customer Satisfaction, Business Strategy, Project Planning, Analysis, Sales Operations, Sales, Business Development, CRM, Forecasting, Marketing
Education
Saint Leo University 2008 — 2010
MBA, Business Administration and Management, General
University of Central Florida 2007 — 2008
University of Phoenix 2000 — 2002
Bachelors, Information Technology
ProBuild March 2015 - Present
Time Warner Cable November 2014 - March 2015
Apex Systems (Comcast) November 2013 - November 2014
CenturyLink February 2012 - August 2013
DataSource Consulting December 2011 - February 2012
TekSystems February 2011 - December 2011
Information Partners, Inc. November 2008 - February 2011
DaVita Inc. January 2008 - November 2008
Alternative Technology, Inc April 2007 - January 2008
LifeSpan Technology Recycling June 2005 - April 2007
Skills
Data Warehousing, Business Intelligence, SDLC, Data Modeling, Business Requirements, Business Analysis, Project Management, Data Analysis, Operations Management, Data Mining, Testing, User Acceptance Testing, SQL, SharePoint, CaliberRM, Visio, MS Project, MS Office, Databases, Software Documentation, Oracle, Requirements Gathering, Microsoft SQL Server, Business Process
Education
Colorado Technical University 2008 — 2010
Business, Project Management, 4.0
Sam Houston State University 1988 — 1990
Mathematics and Computer Science, 4.0
CenturyLink April 2011 - Present
Utah Apartment Association 2012 - 2012
Sandy City Chamber of Commerce 2012 - 2012
Tooele City Chamber of Commerce 2012 - 2012
Qwest Communications November 2004 - June 2011
Sprint Nextel June 2003 - October 2004
RadioShack July 2001 - May 2003
Skills
Sales Management, Customer Service, Selling, Retail, Social Networking, Social Media Marketing, Sales, Customer Satisfaction, Account Management, Management, Problem Solving, Social Media, Negotiation, Customer Retention, Call Centers, B2B, Leadership, Marketing, Time Management, Direct Sales, Salesforce.com, Microsoft Excel, Sales Operations, Sales Process, Cold Calling, Team Building
Education
Olympus High School 1999 — 2001
Salt Lake Community College
First Communications February 2015 - Present
IMG Technologies June 2013 - March 2014
EarthLink Business February 2012 - January 2013
CenturyLink July 2008 - February 2012
PAETEC May 2006 - July 2008
Aon Hewitt January 2001 - April 2006
Skills
Managed Services, Telecommunications, Solution Selling, VoIP, Call Center, Unified Communications, IP, Channel, Telephony, MPLS, Call Centers, SIP Trunking, Ethernet, SIP, Co-location, Hosted Services, Sales Operations, T1, WAN, Channel Partners, Broadband, Wireless, SaaS, Network Design, Cloud Computing, Professional Services
Education
Saint Xavier University 1993 — 1996
Bachelor of Arts (BA), Business Administration and Management, General
CenturyLink 2015 - Present
General Dynamics Information Technology October 2013 - January 2015
Proffesional Staffing/Mulitiplan May 2013 - October 2013
BROWZ Compliance February 2013 - May 2013
BROWZ Compliance February 2013 - May 2013
Convergys Inc March 2011 - February 2013
Vector Marketing Corporation October 2010 - June 2011
Select Security May 2010 - August 2010
The Church of Jesus Christ of Latter Day Saints January 2007 - January 2009
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Customer Experience, Customer Retention, BPO, Workforce Management, CRM, Contact Centers, Inbound Marketing, Telemarketing, Microsoft Excel, Microsoft Office, Quality Assurance, Marketing Communications
Education
Western Governors University 2015 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
University of Utah, Salt Lake City UT 2010 — 2013
B.S, Marketing and Business Managemnt
Salt Lake Community College 2003 — 2006
Associate of Science Degree, General Studies
CenturyLink March 2014 - Present
Primetime Executives November 2013 - February 2014
Play Hard Hoops June 2008 - November 2013
Harlem Ambassadors September 2012 - April 2013
LA Fitness March 2012 - July 2012
OKK Belgrade January 2012 - February 2012
University of Wisconsin-La Crosse January 2008 - December 2008
Skills
Coaching, Computers, Social Media, Social Networking, Sports, People Skills, Communication Skills, Highly responsible, Intercollegiate..., Determined to Succeed, Highly Dedicated, Handy, Trustworthy, Highly versatile, Media, Microsoft Office, Customer Service, Athletics, Sports Coaching, Athletic Performance, Basketball Coaching, Strength, Facebook, Social Skills, Public Speaking, Leadership, Player Development, Professional Sports, Strength Training, Basketball, Training, Scouting, Video Editing, Teamwork, Social Media Marketing, Sponsorship, Strength & Conditioning, Sponsorship Sales, Baseball, Communication
Education
Saint Xavier University 2009 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
University of Wisconsin-La Crosse 2007 — 2008
University of Alaska Anchorage 2006 — 2007
Black Hawk College 2005 — 2006
Associate of Arts (AA)
Aetna October 1998 - Present
Keystone Health Plan Central February 1996 - October 1998
CenturyLink June 1991 - February 1996
Skills
Microsoft SQL Server, Actuarial Science, Business Intelligence, Medicare, Health Insurance, Data Modeling, SDLC, Insurance, Healthcare, Managed Care, Requirements Gathering, SAS, ETL, Visio, Data Architecture, Medicaid, SQL, SharePoint
Education
Rutgers University-New Brunswick 1987 — 1991
BA, Mathematics
mindSHIFT November 2013 - Present
CenturyLink September 2013 - October 2013
Insight Global March 2013 - September 2013
Charter Communications April 2011 - March 2013
Charter Communications March 2010 - April 2011
Knowledge Computers April 2009 - March 2010
Skills
IPv4 subnetting, Routing Protocols, LAN Switching, BGP, WAN, Routers, EIGRP, IP, Routing, MPLS, OSPF, Cisco IOS, LAN-WAN, Ethernet, Cisco Routers, CCNA, CCNP, Switches, VPLS, Networking, SDH, Network Design, Network Engineering, Troubleshooting
Education
Saint Paul College-A Community and Technical College 2007 — 2009
AAS, Computer Networking
CenturyLink December 1999 - Present
Qwest 1999 - 2009
Qwest Communications 1999 - 2009
Industrial Container and Supply February 1997 - October 1999
industrial container and supply 1996 - 1999
Skills
Call Center, Telecommunications, Call Centers, Project Management, Sales, Leadership, Vendor Management, Cross-functional Team..., Customer Retention, Customer Experience, Solution Selling, Customer Satisfaction, Managed Services, VoIP, Salesforce.com, Management
Education
Salt Lake Community College 1995 — 1999
General
CenturyLink November 1978 - Present
Skills
Telephony, Telecommunications, MPLS, Ethernet, Vendor Management, T1, VoIP, Managed Services, Unified Communications, Call Centers, IP, Wireless, LAN-WAN, SIP, Broadband, Management, Project Management, Cross-functional Team..., Program Management
Education
Rockhurst University
CenturyLink April 2009 - Present
Qwest Communications May 2007 - April 2009
Qwest Communications September 2003 - May 2007
Qwest Communications February 2002 - September 2003
Qwest Communications June 1999 - February 2002
Qwest Communications January 1989 - June 1999
Qwest Communications October 1986 - January 1989
Qwest Communications November 1985 - October 1986
Qwest Communications June 1982 - November 1985
Skills
Telecommunications, Switches, Integration, Project Management, Testing, Networking, Forecasting, Operating Systems, Analysis, MPLS, IP, Wireless, Ethernet, Telephony, Computer Network...
Education
University of Denver - Daniels College of Business 1999 — 2000
Saint Mary's University of Minnesota 1987 — 1988
Saint Mary's University of Minnesota 1979 — 1982
BA
CenturyLink May 2011 - Present
Skills
Managed Services, Account Management, Sales, Management, Product Management, New Business Development, Team Leadership, B2B, Customer Retention, Telecommunications, Sales Process
Education
Saint Mary's University
Bachelor's degree, Business/Commerce, General
American Airlines October 2012 - Present
RTI International May 2012 - Present
CenturyLink August 2010 - April 2011
Skills
Human Resources, Microsoft Office, Microsoft Excel, Organizational..., PowerPoint, Microsoft Word, Customer Service
Education
ECPI COLLEGE OF TECHNOLOGY 2002 — 2004
Business System Administration
Saint Augustines College
HomeGrown Productions 2015 - Present
Pacific Retirement Services - Rogue Valley Manor November 2013 - Present
Set and Service Resources 2010 - Present
AAA Civic Fire Extinguisher LLC January 2012 - January 2013
CenturyLink October 2011 - December 2012
Linens N Things July 2007 - September 2008
Skills
Sales, Customer Service, Training, Cold Calling, Retail, Advertising, Customer Satisfaction, Time Management, Sales Management, Selling, Social Media Marketing, Social Networking, Marketing, Team Building, Leadership, Coaching, Marketing Strategy, Microsoft Word, PowerPoint, Telephone Skills, Merchandising, Management, Event Planning, Budgets, Account Management, Phone Etiquette, People-oriented, Ten Key, Computer-savvy, Process Scheduler, Inventory Management, Recruiting, Microsoft Excel, Event Management, Food Service, Diet Planning, Food Preparation, Food Safety, Retirement Homes, Website Promotion, promoting events, Catering, ServSafe
Education
Rogue Community College 2008 — 2008
GED, pre requisites
CenturyLink September 2011 - June 2015
CenturyLink August 2009 - September 2011
Embarq October 2005 - August 2009
Sprint January 2001 - October 2005
Sprint October 1998 - January 2001
Sprint 1997 - 1998
North American Savings Bank 1996 - 1997
Bank of America 1993 - 1995
Skills
Process Improvement, Forecasting, Telecommunications, Project Management, Business Process, Financial Analysis, Financial Modeling, Budgets, Financial Reporting, Budget Process, Strategy, Consulting, Management, Analysis, Sales, Team Building, Finance
Education
Rockhurst University 1992 — 1997
Bachelor of Science in Business Administration, Finance and Economics
Thomas More Prep-Marian High School 1988 — 1992
Salt Lake City School District January 2015 - Present
Lexington Law Firm May 2013 - April 2014
CenturyLink August 2012 - May 2013
CenturyLink September 2010 - August 2012
Utah State University August 2009 - August 2010
Skills
Reading Intervention, Early Childhood Literacy, Youth Mentoring, Educational Technology, Classroom Management, Applied Behavior..., Customer Satisfaction, Telecommunications, Training & Development, Billing Systems, Microsoft Office
Education
Utah State University
Family and Consumer Sciences
Salt Lake Community College
Associate's Degree, Education
Black Turtle Services July 2015 - Present
LDS Employment Resource Services June 2015 - Present
American Express August 2013 - July 2015
Convergys July 2012 - August 2013
CenturyLink January 2008 - December 2011
Schreiber Foods September 2007 - December 2007
Convergys January 2006 - September 2007
The Church of Jesus Christ of Latter-day Saints - Human Resources September 2002 - September 2004
Wells Fargo July 2001 - September 2002
Skills
Results Oriented, Employee Development, Employee Relations, Fluent in Spanish, Professional Writing, Customer Relations, Customer Retention, Customer Service, Goal Oriented, Sales, Call Centers, Telecommunications, Sales Process, Employee Training, Sales Operations, Sales Management, Employee Engagement, Microsoft Office, Team Building, Team Leadership, Fundraising, Training Delivery, Wireless, Public Speaking, Direct Sales, Performance Management, Coaching, Training, Process Improvement, Human Resources, Management, Operations Management, Customer Experience, Team Management, Leadership, Leadership Development, Conflict Resolution, Personnel Management, Customer Satisfaction, Employee Benefits, Motivational Speaking, Recruiting, Account Management, Vendor Management, Talent Acquisition, HRIS, CRM, Hiring, Talent Management, Project Management
Education
Utah State University - Jon M. Huntsman School of Business 2007 — 2010
Bachelor of Science, Human Resource Management, 3.0
Salt Lake Community College 2005 — 2005
Bachelor of Science, Human Resources Management
CenturyLink 2012 - December 2014
Qwest 2010 - 2011
Qwest 2008 - 2010
Qwest 2006 - 2008
US West/Qwest 1999 - 2006
CBS/KMVT television studio 1997 - 1999
IHT Wireless Cable January 1995 - January 1997
Skills
Telecommunications, Management, Leadership, Project Management, Microsoft Office, Networking, Vendor Management, Fiber Optics, Optical Fiber, Network Design, Cross-functional Team..., Program Management, Cost Control, turnaround project..., workflow improvement, Process Improvement, Relationship Development, Budget Management, client relationship..., Engineering Management, Construction Management, Project Planning, Labor Relations, Contract Negotiation, DSL, Integration, Broadband, Telephony, computer network, Broadcast Television, Blueprint Reading, Wireless
Education
ITT Technical Institute-Buena Park 1989 — 1991
Associate's degree, Electronic Engineering, 3.9
Saddleback College 1988 — 1989
Computer Science
CenturyLink December 2014 - Present
Purple Eagle Entertainment August 2011 - Present
Broadview Networks May 2004 - November 2014
Platts 2003 - 2003
Verizon August 1997 - May 2002
RH Donnelley 1997 - 2002
Royal SunAlliance Ins Co 1994 - 1996
Skills
Telecommunications, Sales, Management, Managed Services, VoIP, Solution Selling, Unified Communications, Co-location, Direct Sales, MPLS, Account Management, Salesforce.com, Cloud Computing, Business Development, New Business Development, Strategic Partnerships, Telephony, Sales Management, CRM, Product Management, Lead Generation, Wireless, Sales Process, B2B, Selling, IP, SIP, SIP Trunking, Data Center, SaaS, Ethernet, Sales Operations, Marketing Strategy, Customer Retention, Hosted Services, Contract Negotiation, Call Centers, Cyber-security
Education
State University of New York at Albany 1988 — 1994
BS, Speech Communication and Rhetoric
St. Peter's College
Cadwalader, Wickersham & Taft LLP February 2015 - Present
Bilzin Sumberg Baena Price & Axelrod LLP 2012 - February 2015
CenturyLink 2006 - 2012
U.S. Coast Guard (Reserve) July 2003 - October 2011
Polsinelli Shughart PC 2004 - 2006
Education
Saint Louis University School of Law
JD
University of Missouri-Kansas City School of Law
Master of Laws (LL.M.)
CenturyLink January 2014 - Present
CenturyLink October 2012 - December 2013
CenturyLink July 2001 - October 2012
CenturyLink January 1998 - July 2001
Sprint/CenturyLink July 1996 - July 1998
Sprint/CenturyLink June 1995 - June 1996
Skills
MPLS, Telecommunications, Construction, VoIP, IP, Cross-functional Team..., Managed Services, Program Management, Integration, Unified Communications, Labor Relations, FTTP, Fiber Restoration, Fiber Optic Cable, IPTV, GPON, Broadband, Management, Vendor Management
Education
Saint Leo University
Bachelor of Business Administration (BBA), Management
CenturyLink July 2015 - Present
Helix Education March 2012 - March 2015
MotoSAT September 2002 - July 2011
Lineo, Inc. May 1998 - June 2000
Sisna, Inc. October 1997 - May 1998
Skills
Product Lifecycle..., Product Design, Product Development, Manufacturing, Cross-functional Team..., Process Improvement, Project Management, Product Management, Product Marketing, Technical Support, Quality Assurance, Customer Service, Critical Thinking, Active Listening, Monitoring, Complex Problem Solving, Quality Control Analysis, Systems Evaluation, Document Test Cases, Unit Testing, Bug Tracking, Release Management, Software support, Hardware Support, Network Support, Team Lead, Team Leadership
Education
Salt Lake Community College
GED
NISA Investment Advisors, L.L.C. June 2015 - Present
Ameren January 2015 - May 2015
Saint Louis University, Pre-Law Department August 2013 - May 2015
CenturyLink May 2014 - August 2014
Missouri Public Service Commission June 2013 - August 2013
Saint Louis University, Pre-Law Department October 2012 - May 2013
Saint Louis Public Library June 2012 - August 2012
Saint Louis University School of Law June 2011 - August 2012
ACLU June 2011 - August 2011
Skills
Legal Research, Sports Law, Research, Legal Writing, Public Speaking, Management, Entertainment Law, Microsoft Office, Nonprofits, Teaching
Education
Saint Louis University School of Law 2012 — 2015
Doctor of Law (J.D.)
Saint Louis University 2009 — 2012
BA, Political Science and Government
CenturyLink May 2009 - May 2014
Sprint/Embarq January 2001 - May 2009
Yadkin Valley Telephone Membership Corporation October 1995 - January 2001
Skills
Unified Communications, Managed Services, Co-location, T1, MPLS, Sales Engineering, Telephony, Avaya, Ethernet, VoIP, Broadband, Solution Selling, Telecommunications, Wireless, SIP Trunking, LAN-WAN, IP, WAN, SIP, Call Center, Channel, Salesforce.com, Long Distance, Direct Sales, DSL, Metro Ethernet
Education
Salem College 1989 — 1992
Bachelors of Arts, Psychology, Sociology
Surry Community College 1986 — 1989
Associates, Education
CenturyLink December 2007 - January 2014
Sprint Communication Systems January 2006 - December 2007
Sprint Communication Systems August 1992 - 2005
Skills
Account Management, VoIP, Direct Sales, Salesforce.com, Selling, Cloud Computing, Telecommunications, Sales Process, Managed Services, Unified Communications, Solution Selling, Wireless, Sales Operations, Customer Retention, Hosted Services, Data Center
Education
I.U.P.U.I. 2010 — 2011
Project Management Certification, Project Management
Rowan University 1969 — 1977
BA - Mathematics / MA - Student Personnel Services, Student Personal Services / Mathematics
CenturyLink February 2015 - Present
BKD CPAs & Advisors February 2014 - February 2015
Panasonic May 2013 - January 2014
The Guardian Life Insurance Company of America April 2008 - June 2009
Education
St. Bonaventure University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Information Systems
Murry Bergtraum High School 2005 — 2009
Harry and David August 2014 - Present
CenturyLink January 2001 - June 2014
Skills
Customer Satisfaction, Team Building, Supervisory Skills, Call Centers, Telecommunications, Project Management, Account Management, Customer Experience, Direct Sales, Sales Management, Training, Sales Operations, Customer Service, Process Improvement, Team Leadership, Sales
Education
Rogue Community College
Business Administration and Management, General
Optelian November 2013 - Present
CenturyLink November 2005 - November 2013
Onvoy, Inc January 1996 - January 2004
United States Air Force October 1991 - October 1995
Skills
VoIP, IP, MPLS, DWDM, Network Engineering, Ethernet, Fiber Optics, Network Design, WAN, Routers, Cisco Technologies, Wireless, Telecommunications, Optical Fiber
Education
Saint Mary's University of Minnesota
B.S., Telecommunications/Business
CCAF/Georgia Military College
A.A.S., Electronic Systems Technology
CenturyLink September 2007 - Present
Qwest September 2007 - August 2011
Optimos November 2006 - September 2007
TEKsystems June 2003 - October 2006
INTRANET Consultants, Inc. September 1998 - May 2003
EDP Contract Services 1996 - 1998
Future Enterprises, Inc. 1988 - 1996
Skills
DoD, Professional Services, Business Development, Solution Selling, Active DoD Secret..., Telecommunications, Management, Leadership, Contract Negotiation, Program Management, Government, Managed Services, Government Contracting, Cross-functional Team..., Cloud Computing, SaaS, Security, Strategic Partnerships
Education
Rutgers University-New Brunswick 1983 — 1988
BA, Economics
CenturyLink February 2015 - Present
Savvis November 2012 - Present
Safety National October 2011 - November 2012
Network Solutions March 2011 - October 2011
Network Solutions March 2009 - March 2011
Network Solutions May 2007 - March 2009
MonsterCommerce June 2005 - May 2007
Skills
Selenium, Exploratory Testing, Agile Methodologies, Test Cases, Unix, System Testing, Waterfall, Test Planning, Regression Testing, JIRA, Quality Center, Test Automation Tools, SoapUI, SQL, User Acceptance Testing
Education
Webster University 2009 — 2015
MBA, Business
Saint Louis University 2002 — 2005
BS, Management Information Systems
Computer Solutions September 2014 - Present
CenturyLink January 2014 - August 2014
CDC Inc DBA Crawford Door Sales December 2003 - June 2013
Verizon Wireless March 2001 - December 2003
WorldCom Wireless April 1997 - February 2001
Skills
Management, Microsoft Office, Team Leadership, Sales, Windows, Salesforce.com, Problem Solving, Contract Negotiation, Customer Service, Team Motivation, Mentoring, Coaching, Goal Setting, Integrity, Marketing, Product Development, Leadership, Sales Funnel..., Passionate about work, Conflict Resolution, Lead Management, Accomplished Manager, Relationship Building
Education
Salt Lake Community College 1999 — 2002
Business Major, Business, Management, Marketing, and Related Support Services
Post-secondary education and relevant work experience commensurate with Bachelor’s Degree
Extra Space Storage March 2014 - Present
Faneuil, Inc. November 2013 - March 2014
CenturyLink June 2013 - October 2013
RawData November 2012 - June 2013
Xerox September 2010 - June 2012
Knight & Associates, Inc. June 2007 - November 2007
Skills
Data Entry, Sales, Customer Service, Supervisory Skills, Microsoft Excel, Microsoft Word, Microsoft Suites, Call Centers, Java Programming, CompTIA A+, HTML, PC Troubleshooting
Education
Salt Lake Community College 2013 — 2015
Associate’s Degree, Computer Science, 3.50
BYU 2008 — 2009
Physics
CenturyLink March 2014 - Present
Skills
Data Center, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Cloud Computing, Disaster Recovery, Professional Services, SharePoint, Strategic Planning, HVAC, STS, UPS Systems, Electrical..., Team Leadership, Building Automation, Team Building, Standby Generators, Recruiting, Fire Control Systems, Co-location, Telecommunications, Sales, Troubleshooting, Process Improvement, Vendor Management, Customer Satisfaction, Networking, StruxureWare, Public Speaking, Leadership, Social Media, Social Networking
Education
Rutgers University-New Brunswick 2008 — 2013
Bachelor’s Degree, Sociology
CenturyLink February 2015 - Present
Gerson Lehrman Group June 2006 - Present
Apica AB April 2013 - December 2014
Amazon.com September 2011 - January 2013
OpSource January 2010 - November 2010
Advanced Data Centers (ADC) May 2006 - July 2008
Equinix December 1999 - April 2006
Excite@Home March 1996 - December 1999
Netcom June 1994 - February 1996
Skills
SaaS, Data Center, Start-ups, Team Building, Strategy Development, Problem Solving, Cloud Computing, Managed Services, Consultative Selling, Solution Selling, New Business Development, Managed Hosting, Lead Generation, Virtualization, Direct Sales, Contract Negotiations, Sales Process, Sales Management, Business Strategy, Hosting, Product Development, Telecommunications, Demand Generation, Outsourcing, Strategy, Contract Negotiation, Vendor Management, Selling, Business Development, Management, Enterprise Software, Strategic Partnerships, Sales, Networking, Go-to-market Strategy, E-commerce, International Sales, Professional Services, Product Management, Leadership, Salesforce.com, Co-location, Mobile Devices, CRM, Channel Partners
Education
Saint Mary's College of California 1990 — 1994
BS
CenturyLink August 1995 - Present
US Bank April 2003 - December 2003
Qwest Communications 2000 - 2002
Skills
VoIP, Customer Service, MPLS, Telecommunications, Telephony, Process Improvement, Management, Team Leadership, IP
Education
Saint Mary's University of Minnesota 1999 — 2001
Master of Science, Telecommunications
St. Norbert College 1991 — 1995
WSHS
WSHS
WSHS
CenturyLink February 1987 - Present
Skills
Telecommunications, Adtran 7100..., Nortel Meridian - PBX,..., ShoreTel, Customer Service, Classroom, IP, Internal & External..., Instructor-led Training, Project Management, Organization, Training Delivery, Hands-on Training, Programming, Training Design, Research, Flexibility, Prioritize Workload, Multiple Project...
Education
Saint Mary's University of Minnesota 1996 — 1999
Yes, Master of Telecommunications
University of Saint Thomas 1982 — 1986
Bachelor of Arts, Marketing
Thomas Jefferson High School 1979 — 1982
CenturyLink March 1995 - Present
Qwest Communications March 1995 - April 2011
Teleperformance, USA June 1993 - March 1995
Skills
Co-location, SIP Trunking, Telecommunications, MPLS, VoIP, T1, Managed Services, Telephony, Solution Selling, Long Distance, Hosted Services, Private Line, Management, IQ, POTS, Unified Communications, SIP, Ethernet, Metro Ethernet
Education
Salt Lake Community College 1995 — 1999
CenturyLink August 2011 - Present
Centene Corporation February 2009 - August 2011
Centene Corporation March 2008 - February 2009
Washington University School of Medicine May 1998 - March 2008
Washington University School of Medicine May 1998 - June 2007
Enterprise Rent-A-Car May 1996 - May 1998
Saint Louis University September 1993 - December 1995
Skills
Leadership, Virtualization, Disaster Recovery, VMware, Citrix, Infrastructure, Project Management, Servers, Data Center, Windows Server, Cluster, Microsoft Exchange, SCCM, Storage Area Networks, System Deployment, SharePoint, VMware ESX, Enterprise Architecture, Citrix Metaframe, Cloud Computing, Xen, Active Directory, DNS, Information Technology, IT Management, Server Architecture, VDI, ITIL, Security, Windows, EMC Storage, IIS, SQL, Hyper-V, Enterprise Software, VMware Infrastructure, Microsoft Technologies, NetApp, Storage, Group Policy, System Administration, IT Strategy, Architecture, High Availability, SAN, Business Continuity, vSphere, Powershell, DHCP
Education
Washington University in St. Louis 1998 — 2003
MSEE, Electrical Engineer
Saint Louis University 1992 — 1996
BS, Electrical Engineer
CenturyLink February 2015 - Present
Skills
PowerPoint, Word, Access, Customer Service, Excel, Microsoft Excel, Microsoft Word, Staff Development, Sales, Research, Time Management, Leadership, Human Resources, Data Entry, Editing, Social Media, Public Speaking, Community Outreach, Management, Social Networking, Outlook, Training, Team Leadership
Education
Rutgers University-New Brunswick 1979 — 1983
Communications (Public Relations and Advertising) and English
Ewing High School 1976 — 1979
High School Diploma, Academic
SAP September 2013 - Present
CenturyLink January 2011 - September 2013
Verizon Business Premier Accounts May 2004 - January 2011
Qwest Communications 1999 - 2004
Nextlink Communications 1998 - 1999
Sprint 1997 - 1998
LUCENT TECHNOLOGIES 1996 - 1997
Verizon (Bell Atlantic) 1989 - 1995
Skills
Managed Services, Solution Selling, VoIP, Telecommunications, Unified Communications, Strategic Planning, Professional Services, MPLS, Co-location, Selling, Strategy, IP, Call Centers, Business Strategy, Leadership, Program Management, Sales, Team Building, Business Development, Account Management, Strategic Partnerships, SaaS, Cloud Computing, Direct Sales, Wireless, Marketing, Channel Partners, SIP Trunking, Salesforce.com, Data Center, Enterprise Software
Education
Rutgers, The State University of New Jersey-Newark 2000 — 2002
MBA, Marketing/Finance concentrations
Rutgers University-New Brunswick 1980 — 1984
BA, English/History
Enterprise Holdings July 2013 - Present
CenturyLink July 2007 - July 2013
CenturyLink July 2007 - April 2010
Daugherty Business Solutions May 2004 - July 2007
Deloitte Consulting May 1998 - May 2004
Ernst & Young May 1997 - May 1998
Skills
Agile Methodologies, Software Development, Scrum, Cloud Computing, Java, Business Process, Spring, Hibernate, Software Engineering, Enterprise Architecture, Architectures, Project Management, Oracle, Unix, Linux, SOA, Perl, Tomcat, Weblogic, Team Leadership, ABAP, Agile Project Management, SOAP, Java Enterprise Edition, REST, Servlets, JSP, SAP, SAP Netweaver, Microsoft SQL Server, JBoss Application Server, Amazon Web Services..., Amazon EC2, Amazon RDS, Amazon CloudFront, ABAP Web Dynpro, ABAP-OO, Oracle SQL, Team Management, JavaScript, Struts, Spring Batch, Spring Integration, JSP development, Agile Methodolgy, Agile & Waterfall..., Agile Application...
Education
Saint Louis University 1993 — 1997
Bachelor’s Degree, Management Information Systems (MIS)
St. Ignatius High School in Cleveland, OH 1989 — 1993
Seychelle Media April 2015 - Present
TNMG Holdings, LLC June 1995 - Present
MyUS.com June 2012 - April 2015
CenturyLink September 2002 - June 2012
Sprint August 1999 - September 2002
Skills
Corporate Communications, Leadership Communication, Internal Communications, Strategic Communications, Business Intelligence, Internet Strategy, Social Media, Web Media, Strategic Planning, Team Leadership, Customer Retention, Customer Service, Entrepreneurship, Analysis, Call Center, Process Improvement, Customer Relations, Team Building, Writing, Editing, Analytics, Crystal Reports, Intranet, New Business Development, Project Management, Leadership, Account Management, Operations Management, Email Marketing, Lead Generation, Forecasting, Microsoft Office, Event Management, Budgets, Social Networking, Program Management, E-commerce, Marketing, Negotiation, Cross-functional Team..., Strategy, Multi-channel Marketing, Public Speaking, Start-ups, Coaching, Vendor Management, Management, Integration, Public Relations, Telecommunications
Education
New Charter University 2010 — 2015
MBA, Strategic Leadership, 4.0
Rollins College 2007 — 2010
Bachelor of Arts, Organizational Communication, 3.94
Valencia Community College 2005 — 2007
Associate of Arts, Liberal Studies, 4.0
David Crockett High School 1988 — 1992
CenturyLink November 2012 - Present
CenturyLink November 2007 - November 2012
CenturyLink January 2003 - November 2007
Skills
Telecommunications, Call Center, Managed Services, Ethernet, Wireless, Account Management, Sales Management, SIP, Management, WAN, Broadband, Sales Operations, Metro Ethernet, LAN-WAN, Long Distance, Frame Relay, Customer Retention, Private Line, Product Management, DSL, Internet Services, Customer Experience, Team Leadership, PRI, Telecommunication..., ATM networks, Fiber Optics, Optical Fiber, Call Centers, Unified Communications
Education
Salt Lake Community College 1996 — 1998
Business, Management, Marketing, and Related Support Services
Embarq July 2009 - Present
Embarq/CenturyTel 2009 - Present
CenturyLink 2009 - Present
Embarq June 2006 - July 2009
Sprint March 2004 - June 2005
Sprint 1997 - 2005
Education
Rockhurst University 1991 — 1994
MBA, Transformational Leadership & Change Agentry
DeVry Institute of Technology 1987 — 1989
CIS
Washington University in St. Louis 1985 — 1987
CenturyLink October 2011 - Present
Dell home sales March 2009 - Present
Skills
Solution Selling, Leadership, Account Management, Direct Sales, Business Process, Sales Management, Sales Process, Sales, Sales Operations, New Business Development, Key Account Management, Business Development, Channel Partners, Management, Selling, B2B, Customer Service, Team Leadership
Education
Salt Lake Community College 1993 — 1996
CenturyLink October 2009 - Present
Embarq April 2005 - September 2009
Sprint 1999 - 2005
United Telephone of Florida March 1985 - September 1999
Skills
MPLS, IPSec, VoIP, Metro Ethernet, Cisco Routers, Network Forensics, Switches, Frame Relay, Ethernet, WAN, Network Design, IP, Routers, Telecommunications, Cisco Technologies, Networking, Troubleshooting, Network Engineering, LAN-WAN, Wireless
Education
Rollins College 2004 — 2007
Bachelor of Arts, Psychology
CenturyLink March 2012 - Present
CenturyLink April 2011 - May 2012
Qwest Communications June 2008 - May 2011
Merkle November 2006 - June 2008
Verizon November 2005 - November 2006
Verizon July 2004 - November 2005
Verizon November 2001 - July 2004
Verizon December 2000 - November 2001
GTE September 1999 - November 2000
Epsilon July 1998 - August 1999
Skills
Direct Marketing, Analytics, Campaign Management, Go-to-market Strategy, Marketing Strategy, Telecommunications, Salesforce.com, Product Management, Program Management, Marketing, Direct Mail, Database Marketing, Segmentation, Lead Generation, Marketing Management, Account Management, Budgets, Email Marketing, Online Marketing, Product Marketing, Pricing Strategy, Product Development, Small Business, Competitive Analysis, Telemarketing, Multi-channel Marketing, Customer Retention, Digital Marketing, Predictive Modeling, Offer Development, ROMI, Marketing Communications, Vendor Management, Microsoft Office, Online Advertising, Budget Management, Channel Marketing, Channel Optimization, Marketing ROI, Database Management, Relational Databases, Advertising, Management Consulting, Sales Process, Promotions, Thought Leadership, Channel Management, Contract Management, Strategy
Education
Rutgers, The State University of New Jersey-New Brunswick 1994 — 1998
BS, Marketing
Qwest Communications Sr. EngineerCenturyLink2000 - 2015
CenturyLink 2000 - 2015
Skills
MPLS, Network Design, RRDTool, IP, Team Building, Ethernet, Perl, PostgreSQL, Telecommunications, Unix, BGP, SQL, Python, Wireless, Routing, TCP/IP, QoS, Network Architecture, VoIP, Juniper, DWDM
Education
Saint John's University 1985 — 1989
Entrust Datacard March 2015 - Present
Brocade September 2012 - March 2015
Brocade 2012 - March 2015
CenturyLink 2009 - 2012
Cbeyond 2008 - 2008
UnitedHealthcare September 2006 - November 2007
SPRINT/EMBARQ March 2004 - September 2006
Skills
Sales Management, New Business Development, Account Management, Team Building, Customer Relations, Bilingual-Spanish, Project Coordination, Vendor Relations, Business Development, Marketing, Sales, Cold Calling, Managed Services, Customer Service, Salesforce.com, Contract Negotiation, Sales Operations, Telecommunications, Cross-functional Team..., Sales Process, Customer Retention, VoIP, Management, Leadership, Process Improvement, Project Management
Education
Rockland Community College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
In Transition May 2015 - Present
CenturyLink September 2013 - May 2015
Savvis, a CenturyLink company September 2008 - September 2013
Savvis, a CenturyLink company January 2006 - September 2008
Accountemps October 2004 - January 2006
Flagstone Securities, LLC September 2003 - September 2004
UBS Financial Services, Inc. August 2002 - August 2003
Rockhouse Securities, LLC October 2001 - July 2002
Huntleigh Securities, Inc. October 1999 - October 2001
Stifel Financial July 1999 - October 1999
Skills
Financial Analysis, Sales Compensation, Finance, Commission Analysis, Issue Resolution, Due Diligence, Investigative Research, Data Analysis, Critical Thinking, Internal Communications, Business Analysis, Financial Variance..., Financial Statement..., MS Excel Pivot Tables, Financial Forecasting, Root Cause Analysis, Vlookup, Investment Research, Data Reconciliation, What-if Analysis, Data Mining, Process and Data..., Cross-functional...
Education
Saint Louis University
Master’s Degree, Finance
University of Missouri-Saint Louis
Bachelor’s Degree, Finance
Wells Fargo April 2015 - Present
Wells Fargo March 2013 - April 2015
CenturyLink April 2010 - March 2013
Link-It Software August 2008 - March 2010
Southwest Minnesota State University August 2006 - June 2008
Wells Fargo July 2003 - December 2005
Skills
Microsoft Office, Marketing Communications, Account Management, Marketing, Staff Development, Teamwork, Analysis, Advertising, Brand Management, Sales, Customer Service, Outlook, Public Speaking, Management, Leadership, Event Planning, Recruiting, Team Building
Education
Saint Mary's University of Minnesota
Doctorate of Business Administration, Finance and Economics
Southwest Minnesota State University 2006 — 2008
Masters of Business Administration, Leadership
Southwest Minnesota State University 2000 — 2006
Bachelor of Science, Business Management
XO Communications September 2014 - Present
WyldeMonetti 2012 - 2014
CenturyLink April 2011 - April 2012
CenturyLink March 2010 - April 2011
Qwest Communications September 2006 - March 2010
Qwest Communications June 1998 - September 2006
IKON Office Solutions January 1998 - June 1998
Skills
Sales Effectiveness, Customer Retention, Program Management, Program Development, Telecommunications, Strategy, B2B, Sales Operations, Business Development, CRM, Professional Services, Start-ups, Contract Negotiation, Management
Education
Rutgers University – Camden
BA, English
CenturyLink 2001 - Present
Education
Saint Mary's University of Minnesota 2004 — 2006
Bachelors, Information Technology
CenturyLink October 2009 - Present
Education
University of Phoenix 1998 — 2000
MSCIS
Rollins College
BA
CenturyLink April 2011 - Present
Qwest Communications March 2010 - May 2011
Republican party of Utah 2008 - 2010
Qwest Communications March 2001 - December 2009
Qwest Communications December 1999 - March 2001
Qwest Communications January 1995 - December 1999
Skills
Project Management, Account Management, Telecommunications, Sales, Management, Data Center, Analysis, Managed Services
Education
Hill Associates 2000 — 2001
Telephone & Data Solutions, Telecommunications
University of Phoenix 1996 — 1997
N.E.A.T., Telecommunications Program
Salt Lake Community College 1984 — 1987
A.A.S., Drafting Engineering and Design Technology
TL Management March 2013 - Present
CenturyLink June 2009 - December 2012
Embarq 2007 - 2009
Embarq 2005 - 2007
Sprint 2000 - 2005
Skills
Carrier Ethernet, MPLS, IP, DSL, ATM, Network Operations, Network Design, VoIP, Telecommunications, ATM networks, Wireless, Computer Network..., SIP, Fiber Optics, Unified Communications, Optical Fiber, Managed Services, Telephony, LAN-WAN, Call Centers, IPTV, Broadband, WAN, Network Architecture, SS7, SDH, Switches
Education
Rockhurst University
MBA, Management
University of Missouri-Columbia
MSEE, Biomedical/ Electrical Engineering
CenturyLink April 2011 - Present
CenturyLink March 2008 - April 2011
Skills
Telecommunications, Telephony, Call Centers, MPLS, VoIP
Education
Rockhurst College 1993 — 1996
MBA, Bus Admin
Wayne State College 1976 — 1979
BS, Business - Marketing
CenturyLink November 1999 - Present
CenturyLink 1999 - Present
Skills
Telecommunications, DSL, Network Design, IP, MPLS, VoIP, IPTV, Ethernet, SIP, WAN, Broadband, Networking, LAN-WAN, Network Engineering
Education
University of Missouri-Kansas City 1994 — 1996
MBA, Marketing / Management
Rockhurst University 1989 — 1993
BS, Marketing / Management
CenturyLink April 2008 - Present
Qwest Communications August 2005 - May 2008
Qwest Communications August 2000 - August 2005
Skills
Co-location, Managed Services, Solution Selling, MPLS, Telecommunications, Unified Communications, VoIP, SIP Trunking, Sales Engineering, CPE, Direct Sales, Channel, Cloud Computing, Salesforce.com, Private Line, Project Management, Negotiation, Sales Operations, Sales Management, Management, Customer Retention, Strategic Partnerships, Wireless, Leadership, Strategy, Cross-functional Team..., Program Management, Sales, Account Management, Telephony, SaaS, Channel Partners, Professional Services, Selling, Sales Process, Hosted Services, Go-to-market Strategy, Data Center, Ethernet, Enterprise Software, Metro Ethernet, PRI, Call Centers, SIP, Broadband, IP, T1, WAN, Avaya
Education
Westminster College 1996 — 1998
Business Management, Business
Salt Lake Community College 1985 — 1986
Associates, Marketing Management
Highland High
Sprint September 2013 - Present
CenturyLink September 2010 - September 2013
Ingenix October 2009 - July 2010
Ajilon 2009 - 2010
Sprint Nextel 1988 - 2009
HR Block January 2005 - January 2006
Skills
Financial Modeling
Education
Rockhurst University 1985 — 1987
MBA
University of the East 1980 — 1984
Bachelors of Science, Mathematics
CenturyLink December 2005 - Present
Skills
Vendor Management, Telecommunications
Education
Rockhurst University 1994 — 1999
MBA, Empahsis in Finance
Rockhurst University 1986 — 1990
BSBA, Finance Ecomomics
Regions Financial Corporation June 2014 - Present
CenturyLink 2012 - June 2014
Palmetto Charter School September 2010 - May 2012
Skills
Sales, Customer Service, Team Building, Merchandising, Inventory Management, Social Media, Strategic Planning, Project Management, Budgets, Marketing, Sales Management, Negotiation, Training
Education
Saint Leo University 2010 — 2012
Master of Business Administration (M.B.A.)
West Liberty University 2005 — 2008
Bachelor's degree, Business Administration and Management, General
ITC Systems June 2015 - Present
CenturyLink Technology Solutions June 2014 - June 2015
CenturyLink February 2013 - June 2014
Savvis October 2007 - January 2013
May Department Stores June 1994 - February 1999
Skills
Data Center, Telecommunications, MPLS, Managed Services, VoIP, Vendor Management, Cloud Computing, SaaS, Professional Services, Contract Negotiation, Solution Selling, Salesforce.com, Unified Communications, Strategic Partnerships, Disaster Recovery
Education
Saint Louis University 1990 — 1994
BA, Mathematics
Cor Jesu 1986 — 1990
CenturyLink December 2005 - Present
CenturyLink December 2005 - June 2011
Embarq December 2005 - January 2010
Embarq 2005 - 2009
Tek Systems February 2000 - December 2004
Payless Cashways December 1997 - September 2001
Unitog April 1990 - January 1997
Skills
Integration, Testing, Requirements Analysis, Analysis, Databases, Troubleshooting, Access, Windows, SQL, Unix, Programming, Business Requirements, Systems Analysis, Business Analysis, Microsoft Office, User Acceptance Testing, SDLC, Relational Databases, SAS, PL/SQL, Application Development, Database Marketing, CRM, Analytics, Product Management
Education
Rockhurst University 1980 — 1985
BSBA, Systems Management
CenturyLink December 2000 - Present
Skills
Call Centers, Telecommunications, Leadership, Customer Experience, T1, Vendor Management, VoIP, Avaya, Program Management
Education
Rockhurst University
Professional, Paralegal
CenturyLink September 2015 - Present
CenturyLink May 2011 - Present
CenturyLink 2009 - August 2011
Embarq 2006 - 2009
Sprint Nextel January 2004 - February 2006
Sprint January 2003 - December 2003
Sprint February 2000 - December 2002
Sprint August 1997 - January 2000
Resolution Trust Company (RTC) 1990 - 1995
Skills
Business Process..., Call Center, Call Centers, Cloud Computing, Cross-functional Team..., Finance, MPLS, Managed Services, Management, Process Improvement, Product Development, Product Management, Program Management, Sales, Sales Operations, Sales Process, Salesforce.com, Telecommunications, Training, Vendor Management, VoIP, Wireless
Education
Rockhurst University 1980 — 1983
MBA, Accounting and Business Management
The University of Kansas 1978 — 1980
BSBA, Accounting
Maverik, Inc. September 2015 - Present
CenturyLink September 2003 - June 2015
Salt Lake Community College January 2005 - May 2008
Skills
Project Management, Human Resources, Customer Satisfaction, Team Building, Dreamweaver, Program Management, Customer Service, Budgets, Troubleshooting, Networking, Microsoft Office, Advertising, Leadership, Technical Writing, Newspaper, InDesign, Customer Retention, Team Leadership, Telecommunications, Recruiting, Software Documentation, Customer Experience, Publishing, Training, Public Relations, Call Center, Process Improvement, Photoshop, Call Centers, Analysis, Access, Outlook, Vendor Management, Marketing, Project Planning, Management, Social Networking, Sales, Visio, Newspapers, Interviews, Cross-functional Team..., Time Management
Education
University of Phoenix 2009 — 2011
Master of Business Administration
University of Utah 2006 — 2008
Bachelor of Science, Mass Communications--News & Editorial Journalism
Salt Lake Community College 2002 — 2006
Associate of Science, Communication--Print Journalism
CenturyLink November 1998 - Present
Education
Rutgers University-New Brunswick 1994 — 1997
BS
Advanced Network Solutions, Inc. 2009 - Present
CenturyLink May 2006 - Present
Sprint May 1991 - April 2006
Education
Rockhurst University 1990 — 1991
Paralegal Certification, Law
University of Missouri-Kansas City 1985 — 1990
Bachelor of Arts (BA), Administration of Justice
EnerBank USA August 2014 - Present
Eversync December 2012 - November 2013
ereplacementparts.com May 2012 - December 2012
CenturyLink March 2010 - November 2011
Wienerschnitzel 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Research, Windows, Outlook, Strategic Planning, Salesforce.com, Sales, Account Management, Team Leadership, Training, Management, Call Centers, Team Building, Leadership, Data Center, SaaS, Solution Selling
Education
Salt Lake Community College 2013 — 2014
Working on AAS, Computer Sciences & Information Systems
Taylorsville High School 1994 — 1997
CenturyLink April 2015 - Present
Connectria Hosting September 2014 - April 2015
Connectria October 2012 - September 2014
Customer Direct January 2012 - September 2012
Saint Louis University May 2009 - December 2011
Arch Reactor January 2011 - November 2011
Arch Reactor January 2010 - December 2010
Skills
3D Printing, CAD/CAM, Microsoft Office, Windows, Microsoft Excel, Microsoft Word, PowerPoint, Linux, Printers, Troubleshooting, Research, Technical Support, Computer Hardware, Software, Networking, Web Development, Hardware, Software Installation, OS X
Education
Saint Louis University 2009 — 2015
Althoff Catholic Highschool 2005 — 2008
High School Diploma
CenturyLink March 2009 - Present
Martin Marietta Data Systems 1983 - 1988
Skills
Data Warehousing, Telecommunications, Requirements Analysis, Visio, SDLC, SQL, Erwin, JCL, Databases, COBOL, DB2
Education
Rockhurst University 1974 — 1978
Bachelor of Arts, Major: Economics, Minor: Labor Relations
Morrie's Automotive Group May 2014 - Present
CenturyLink April 2013 - June 2014
Skills
Automotive, Sales Management, Vehicles, Negotiation, Management, Automobile, Account Management, Business Strategy, Sales, Customer Service, Strategic Planning, Business Planning, Project Management, Budgets, Team Building, Process Improvement
Education
St. John's University 1996 — 2000
Bachelor's degree, Business, Management, Marketing, and Related Support Services
CenturyLink May 2014 - February 2015
YMCA September 2011 - January 2013
Regions Hospital September 2011 - January 2013
Lexington kids childcare August 2008 - September 2009
Skills
Teaching, Community Outreach, Customer Service, Nonprofits, Tutoring, PowerPoint, Research, Public Speaking, Event Planning, Microsoft Excel, Curriculum Development, Microsoft Word, Microsoft Office, Special Education
Education
Saint Paul College-A Community and Technical College 2011 — 2016
Associate's degree, Pre-Nursing Studies
CenturyLink April 2002 - Present
Qwest Communications December 1999 - December 2001
Skills
Telecommunications, Technical Support, Technical Analysis, Customer Service, Customer Support, Wireless Routers, Modems, Networking, Wireless Networking, Windows, Service Delivery, Accurate Record Keeping, Spanish-speaking
Education
University of Utah 1997 — 1999
Bachelor's Degree, Geography, 3.23
Salt Lake Community College 1992 — 1996
Associate's Degree, General Studies, 3.61
Orlando Utilities Commission June 2014 - Present
Kelly Services October 2013 - Present
Best Buy October 2013 - January 2014
Active Ergonomics September 2012 - February 2013
Macy's October 2012 - December 2012
CenturyLink July 2009 - March 2012
EMBARQ May 2006 - July 2009
Sprint March 1995 - April 2006
Sprint 1989 - 1994
United Telecom 1984 - 1989
Skills
MVS, TSO, IBM Mainframe, Mainframe, JCL, CMOD, ASG View-Direct, IBI FOCUS, Organizational Change..., Customer Experience, Customer Liason, System Testing, Problem Management, Technical Documentation, End User Training, Outage Management, Change Management, Team Leadership, System Migration, Customer Service, client advocacy, Hands-on Training, telecommuting expert, Supervisory Experience, Team Building, Technical Writing, Team Management, Cross-functional Team..., Strategy, Project Management, Software Documentation
Education
Rollins College - Crummer Graduate School of Business 1983 — 1987
MBA, Business
University of Central Florida 1978 — 1980
B.A., Anthropology/Research Design
Hanna Country Store September 1996 - Present
CenturyLink June 1980 - Present
Skills
Wireless, Telecommunications, VoIP, Telephony, Team Leadership, IP, Managed Services, Management, Account Management, Team Building, Customer Service
Education
Salt Lake Community College 1979 — 1982
Associate's degree, Business Administration and Management, General, 3.6
West High School, Salt Lake City
diploma
CenturyLink November 2012 - Present
Century Link Communications December 2010 - November 2012
QWEST COMMUNICATIONS CORP May 2008 - December 2010
Best Buy November 2004 - February 2006
Skills
Call Center, Telecommunications, Managed Services, VoIP, Telephony, Training, Call Centers, Unified Communications, Salesforce.com, Direct Sales, Customer Retention, MPLS, Solution Selling, Wireless, Broadband, Selling, Sales Process
Education
University of Utah 2002 — 2004
BS, Business Administration
Salt Lake Community College 2001 — 2002
General Education
CenturyLink December 2003 - Present
Convergys/Microsoft August 2000 - November 2003
Skills
Call Centers, Troubleshooting, Telephony, Telecommunications
Education
Salt Lake Community College
CenturyLink October 2011 - January 2012
Unisys August 2010 - January 2011
Education
Salt Lake Community College 2010 — 2014
Associate's degree, Culinary Arts/Chef Training
CenturyLink December 1999 - Present
qwest/centurylink 1996 - 1999
qwest/centurylink 1992 - 1996
Education
University of Phoenix-Colorado Campus 1994 — 1996
Associate's degree, Telecommunications Technology/Technician
Saginaw Valley State University 1976 — 1985
Bachelor's degree, history/literature
CenturyLink October 1997 - Present
Skills
Telecommunications, Basketball Coaching, Management
Education
Salt Lake Community College 2006 — 2009
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications, 3.67
University of Utah 1993 — 2000
Bachelor of Arts (B.A.), Political Science and Government
University of Utah
Sutter Physician Services August 2012 - Present
Sutter Physician Services September 2011 - August 2012
CenturyLink September 2007 - March 2011
Skills
Microsoft Office, Management, Customer Service
Education
Salt Lake Community College 2010 — 2013
Associate of Arts (AA), Business Administration and Management, General
CenturyLink June 1981 - Present
Skills
Painting, Telephone...
Education
Salt Lake Community College 1990 — 1993
Associate's Degree, Computer aided drafting and general ed, 3.6
Kearns 1964 — 1976
EXPRESS 2012 - 2013
CenturyLink June 2011 - March 2012
Education
Salt Lake Community College 2013 — 2016
Registered Nursing/Registered Nurse
TDK August 2014 - Present
CenturyLink January 2004 - August 2014
Skills
Program Management, Sales, Project Management, Telecommunications
Education
Rollins College 2011 — 2014
Bachelor of Arts (BA), Economics
Comcast Cable March 2014 - Present
CenturyLink 2006 - 2012
Harry and David October 2007 - December 2007
Grants Pass Sanitation October 2002 - December 2003
Rogue Community College January 2000 - January 2003
Skills
Competitive, People Skills, Persuasiveness, Motivated self-starter, Problem Solving, Received Sales Bonuses, Customer Satisfaction, Confidentiality, Emotional Intelligence, Skilled in Microsoft..., Proficient Microsoft..., Editing and Proofreading, Ten-key by touch, PowerPoint, Databased Systems, Technical Writing, Proficient Typing Skills, Formatting Documents, Skilled in QuickBooks, Good Math Skills, Accounts Payable, Accounts Receivable, General Ledger, Billing Solutions, Accurate Cash Drawer
Education
Rogue Community College 1999 — 2014
Associate of Science Degree, Business Technology - Accounting Option
CenturyLink July 2010 - Present
FTD October 2009 - March 2010
Skills
Touch typist, Futurist, Emerging Trends, Emerging Technologies, Sales, Sustainability, Customer Service, Team Leadership
Education
Rogue Community College 2005 — 2006
Phoenix high school 2000 — 2004
Diploma, General Studies
Infostructure October 2014 - Present
Advanced Computing April 2014 - October 2014
CenturyLink 2013 - 2014
Walgreens June 2012 - April 2013
Skills
Sales, Cashiering, Telecommunications, Telephone Skills, Computer Proficiency, Sales Operations, Customer Experience, Customer Service, Food Preparation, Television, Computer Repair, Organization Skills, Remote Desktop, Training, Networking, Troubleshooting, Customer Satisfaction, Computer Hardware, Windows 7, Microsoft Office
Education
Rogue Community College 2008 — 2011
Associate of Arts and Sciences (AAS), Computer Science
Phoenix High School
CenturyLink December 2014 - Present
Skills
Strategic Sourcing, Global Sourcing, LinkedIn Recruiter, Cold Calling, Market Research, Permanent Placement, Temporary Placement, Internet Recruiting, Boolean Searching, Boolean Logic, AIRS Trained, Applicant Tracking..., Screening Resumes, Passive Candidate..., Passive Candidate..., Recruiting, Networking, Cloud Computing, Managed Services, SaaS, Leadership, Solution Selling, Data Center, Enterprise Software, Telecommunications, Direct Sales, Professional Services, Unified Communications, VoIP, Wireless, Account Management
Education
Saint Leo University