CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
CenturyLink August 2012 - Present
SkyWest Airlines November 2011 - August 2012
Liberty Mutual Insurance February 2010 - October 2011
Skills
Microsoft Word, Customer Service, PowerPoint, Financial Analysis, Microsoft Excel, Microsoft Office, Sales, Business Analysis, SQL, Analysis, Finance, Data Analysis, Process Improvement
Education
Texas A&M University 2004 — 2009
Bachelor's degree, Finance, General
CenturyLink July 2015 - Present
Denver Outlaws November 2013 - Present
Vigor Performance, LLC June 2005 - Present
Integra October 2014 - June 2015
Denver NMR Inc. December 2002 - July 2011
Arapahoe High School September 2008 - November 2009
University of Colorado September 1997 - January 2001
Lax World Colorado 1999 - 2001
Colorado Neurology and Headache Center 1998 - 1999
University Hospital 1996 - 1998
Skills
Marketing, Sports, Coaching, Training, Sales, Public Speaking, Social Media, Management, Event Management, Leadership, Team Building, Microsoft Office, Market Research, Teaching, Time Management, Student Counseling, Social Media Marketing, Marketing Strategy, College counseling, Salesforce.com
Education
Syracuse University 1991 — 1995
Bachelor of Science, Psychology with a focus in Neuroscience
Syracuse University 1991 — 1995
Bachelor of Science (B.S.), Psychology with a focus in Neuroscience
CenturyLink July 2008 - Present
The Villages of FL March 2005 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets
Education
Webster University 1997 — 2001
Master's Degree, Human Resources Development, 3.86
Sterling College 1989 — 1995
Bachelor's degree, Business Administration and Management, General
CenturyLink December 2014 - Present
Texarkana College August 2011 - May 2012
T.D.S 2010 - 2011
Skills
Cisco Technologies, Network Security, Network Engineering, Network Design, Network Architecture, Network Administration, Computer Network..., LAN Switching, Troubleshooting, Cisco Routers, Router Configuration, Routing Protocols, Team Leadership, LAN-WAN, Cisco WAN, Switches, CompTIA A+ Certification, Computer Repair, Computer Hardware, Software Installation, Windows 7, Windows XP, Microsoft Excel, Microsoft Word, mic, Networking, Hardware, Security, Information Technology
Education
Texarkana College 2011 — 2012
Information Technology
Centurylink February 2015 - Present
Sprint August 2005 - June 2014
Sprint December 1999 - August 2005
Sprint June 1989 - December 1999
Skills
RFP, Government, Wireless, Proposal Writing, CDMA, Managed Services, Telecommunications, PMP, Solution Selling, Strategy, Program Management, Wireline, Vendor Management, 4G, Service Delivery, VoIP, Integration, Project Management, Unified Communications
Education
Strayer University (VA)
Continuing Education, Business Administration and Management, General
CenturyLink November 2011 - May 2014
American Red Cross November 2009 - August 2011
American Red Cross August 2009 - November 2009
Skills
Security, Physical Security, Vulnerability Assessment, Security Clearance, Network Security, Security Management, Risk Assessment, Information Security, Information Security..., Computer Security, Crisis Management, Alarm Systems, CCTV, Access Control, Surveillance, Biometrics, IP Cameras, Remote Access, Building Security, Video over IP, Intrusion Detection, Asset Protection
Education
Stony Brook University 2005 — 2009
Bachelor’s Degree, Political Science and Government
CenturyLink December 2012 - Present
TSA November 2011 - December 2012
TSA October 2010 - November 2011
CSC June 2009 - November 2011
USAID June 2009 - October 2010
Sprint June 2007 - March 2009
Blue Ridge Networks October 2005 - June 2007
PESTNOW 2002 - 2005
Orkand 2001 - 2001
Skills
DoD, Security, Firewalls, Troubleshooting, Servers, Antivirus, LAN/WAN, Connectivity, VPN, Network Security, Carriers, Routers, Wireless, WAN, VMware, Active Directory, Cisco Technologies, Computer Security, LAN-WAN
Education
Strayer University
ProLaw, a Thomson Reuters Company August 2013 - Present
CenturyLink August 2007 - August 2013
HarborNet/Peninsula Computers July 2003 - January 2007
Skills
Sales, Solution Selling, Salesforce.com, Direct Sales, Sales Process, Account Management, Selling, Sales Operations, Cloud Computing, Lead Generation, CRM, Sales Management, Professional Services, Enterprise Software, B2B
Education
Tacoma Community College 2002 — 2004
Associate's degree
Gig Harbor High School 1999 — 2003
The Collier Companies August 2012 - Present
Dominion Enterprises November 2011 - May 2012
CenturyLink March 2010 - October 2011
paradigm property management April 2009 - January 2010
Target August 2007 - January 2009
Best Buy August 2006 - May 2007
Skills
Dyno Tune, Honda Bronze Tech, HTML + CSS, HVAC, Electrical..., Carpentry, Plumbing, Painting, Drywall, People Skills, People-oriented, People Development, Management, CPO Certified, Mechanics, Mechanical Aptitude, Mechanical Analysis, Irrigation, Computer Hardware, Computer Repair, Computer Proficiency, Computer Software...
Education
Tallahassee Community College 2012 — 2013
General Transfer, Business Administration and Management, General, 3.0
Motorcycles Mechanics Institute 2010 — 2011
Certificate, Motorcycle Technology, 2011
Wakulla High School 2002 — 2006
High School Diploma, 2006
CenturyLink January 2007 - November 2014
Skills
Telecommunications, IP, VoIP, Team Leadership, Wireless
Education
Syracuse University
Bachelor's Degree, Accounting, 3.875
Viaero Wireless March 2015 - Present
Petro-Valve April 2013 - April 2015
CenturyLink January 2012 - April 2013
Comcast March 2011 - January 2012
tw telecom, inc. July 2003 - December 2009
SmarTeam May 2000 - April 2002
Motiva Software Company September 1997 - April 2000
Skills
Solution Selling, Account Management, Direct Sales, Sales Process, Telecommunications, Salesforce.com, Selling, Strategic Planning, Strategic Partnerships, Business Development, Sales Management, Sales, Marketing Strategy, Business Strategy, Management, Marketing, Sales Presentations, Cold Calling, Team Building, New Business Development, Sales Operations, B2B, Lead Generation, Entrepreneurship, Executive Management, Customer Retention, Product Marketing, Contract Negotiation, Start-ups, Competitive Analysis, Unified Communications, Metro Ethernet, Customer Satisfaction, Call Centers, Team Leadership, Wireless, Cloud Computing, CRM, VoIP, Strategy, SaaS, Negotiation, MPLS, SIP, Networking, Managed Services, Telephony, SIP Trunking, Co-location
Education
Texas A&M University 1973 — 1977
BS, Engineering Technology/Industrial Distribution
Independent consultant June 2015 - June 2015
CenturyLink October 1980 - April 2015
Skills
Customer Service, Entrepreneurship, Leadership, Management, Operations Management, Program Management, Project Management, Public Relations, Sales, Social Media Marketing, Strategic Planning, Team Building, Training
Education
University of California, Berkeley 1997 — 1998
Doctor of Philosophy (PhD)
University of Phoenix 1995 — 1997
Master of Arts (M.A.)
American Technology University 1974 — 1975
Bachelor of Science (B.S.)
Stephen F. Austin State University 1971 — 1973
Psychology
CenturyLink October 2011 - Present
Global Switch October 2009 - October 2011
Microsoft Corporation July 2000 - September 2009
Cable & Wireless, USA 1999 - 2000
Caliber Learning Network 1997 - 1999
AARP 1993 - 1996
Atlantic Envelope 1991 - 1993
Skills
Data Center, Energy Efficiency, Strategic Thinking, Start-ups, Leadership, Co-location, Managed Services, SaaS, Cloud Computing, IT Operations, Business Continuity, Disaster Recovery, Contract Negotiation, Change Management, Cross-functional Team..., Enterprise Software, IT Management, IT Strategy, ITIL, Integration, Management, Outsourcing, Program Management, Security, Strategy, Team Leadership, Telecommunications, Vendor Management, Virtualization, Infrastructure
Education
Tennessee Temple University 1987 — 1991
Bachelor of Science, General Business Administration
ProActivate September 2015 - Present
Sienna Search September 2013 - Present
CenturyLink August 2013 - August 2015
Pro Staff October 2011 - August 2013
Stern Search Group March 2000 - August 2010
BMC Software August 1998 - March 2000
Tricom Group 1998 - 1999
Skills
Applicant Tracking..., Talent Acquisition, Temporary Staffing, Staffing Services, Recruiting, Contract Recruitment, Sourcing, Executive Search, Cold Calling, Account Management, College Recruiting, Temporary Placement, Human Resources, Interviews, Coaching, Hiring, Sales, Business Development, Internet Recruiting, Onboarding, Permanent Placement, Technical Recruiting, Screening Resumes, Resume Writing, Talent Management, Benefits Negotiation, Staff Augmentation, Job Fairs, Building Relationships, Employee Relations, Workforce Planning, New Hire Orientations, Recruitment Advertising, Screening, Corporate Recruiting, Employer Branding, Networking, Employee Benefits, Industrial Sector, HRIS, PeopleSoft, Benefits Administration, Career Development, Employee Training, Business Networking, Background Checks, Search, Relationship Building
Education
Stephen F. Austin State University 2002 — 2005
Masters, Elementary Education
Texas A&M University 1991 — 1995
BS, Journalism
CenturyLink July 2013 - Present
CenturyLink June 2012 - July 2013
CenturyLink April 2008 - June 2012
Discovery Communications May 2006 - April 2008
Discovery Communications August 2005 - May 2006
Discovery Communications May 2004 - August 2005
Discovery Communications August 2002 - May 2004
Skills
Digital Media, Omniture, Online Advertising, Digital Strategy, Content Management, Digital Marketing, Content Strategy, E-commerce, Product Management, Merchandising, Online Help, Product Development, Web Analytics, Web Project Management, E-business, Internet Strategy, Online Production, User Experience, Salesforce.com, Marketing, IPTV, HSI, Business Analysis, Business Requirements, Product Requirements, HTML, Competitive Analysis, Web Content Management, Endeca, Microsoft Office, Dreamweaver, Quality Assurance, Testing, Business Development, Mobile Devices, Project Management, Strategy, Leadership, Online Marketing, Analytics, Management, Strategic Partnerships
Education
Strome College of Business 1997 — 2002
BSBA, E-Commerce Marketing & E-Commerce Information Technology
CenturyLink May 2014 - Present
Windstream Communications January 2014 - May 2014
Verizon July 2006 - August 2012
Verizon May 2000 - July 2006
U.S. Marine Corps September 1986 - March 1991
Skills
Call Centers, Telecommunications, Operations Management, Training, Project Management, Customer Support, Process Improvement, Team Building, Telecommunications..., Field Installation, Cross-functional Team..., Wireless, T1, Managed Services, VoIP, Management, Team Leadership, CompTIA A+ Certification, Microsoft Excel..., Equipment Installation, Fiber Optic Cable, T1s, Vendor Management, Leadership, Telephony, Troubleshooting, DLNA, Bluetooth, QoS, Multicast DHCP, Ethernet, MoCA, HPNA
Education
SUNY at Buffalo 1995 — 1996
Biochemistry
SUNY Adirondack
Associate of Science (A.S.), Biology, General
Simplement, Inc April 2011 - Present
Simplement, Inc February 2011 - Present
CenturyLink June 2010 - March 2011
Tata Communications Ltd April 2008 - June 2010
Advanced Technology Group 2010 - 2010
Simplement, Inc 2009 - 2010
Skills
Oracle RAC, PL/SQL, Replication Technologies, SAP R/3, Business Intelligence, Data Warehouse..., Microsoft SQL Server, Unix, Unix Shell Scripting, Shell Scripting, Databases, Solaris, Oracle, Project Management, ETL, AIX
Education
State University of New York - System 2007 — 2008
MS, Service System Engineering
University of Pune Jul 2005 2002 — 2006
Bachelor, Engineering
Group 1 Realty Inc August 2015 - Present
CenturyLink March 2002 - September 2015
Keller Williams Real Estate April 2002 - 2012
MorganStanely January 1995 - February 1996
Skills
Market Research, Salesforce.com, VoIP, Marketing, Management, Managed Services, Unified Communications, Telephony, Cold Calling, T1, DS3, Ethernet, Sales Management, On Line Learning, Web 2.0, Online Research, Technical Writing, Proposal Writing, Real Estate Financing, Project Management, Microsoft Project, Project Coordination, Project Portfolio..., Portfolio Management, Activity Based..., Cost Planning, Profit Analysis, Team Leadership
Education
Texas A&M University-Corpus Christi 2007 — 2009
Master of Science (M.S.), Educational/Instructional Technology, 4.0 GPA
The University of Texas at Dallas - School of Management 1986 — 1988
Master of Business Administration (MBA), International/Global Studies, 3.5 GPA
Stephen F. Austin State University 1980 — 1983
Bachelor of Fine Arts (BFA), Commerical Design, 3.0 GPA
IBM January 2013 - November 2014
CenturyLink August 2004 - January 2013
USWest / Qwest February 2000 - August 2004
Skills
Data Center, Management, Technical Support, Windows Server, Team Leadership, IT Operations, Servers, SLA, Disaster Recovery, Training, Service Delivery, Vendor Management, ITIL v3 Foundations..., Telecommunications, Security, Enterprise Architecture
Education
St. Cloud State University 1994 — 1996
Graphic Design, 3.0
CenturyLink January 2012 - Present
Qwest May 2010 - December 2011
Skills
Ethernet, Telecommunications, MPLS, Wireless, Network Design, T1, Telephony, Computer Network..., Microsoft Excel, DSL, Fiber Optics, Broadband, Optical Fiber, Frame Relay, FTTx, ATM networks, Transmission, Cabling, Metro Ethernet, Network Architecture, IPTV, DS3, Provisioning, LAN-WAN, WAN, Network Engineering, Construction
Education
Saint Cloud State University - G.R. Herberger College of Business 2009 — 2014
The University of North Dakota 2008 — 2009
Austal Ships July 2015 - Present
CenturyLink March 2013 - July 2015
Haynes International December 2010 - December 2012
Catalina Cylinders December 2006 - August 2008
Alcoa August 1998 - July 2006
UPS 1978 - 1998
Skills
Employee Relations, Continuous Improvement, Deferred Compensation, Change Management, Human Resources, Recruiting, Operations Management, Labor Relations, Union Avoidance, Union Experience, HR Policies, Employment Law, Contract Negotiation, Social Networking, Grant Writing, Organizational..., SPHR, Kronos, Kaizen, Training, Talent Acquisition, Onboarding, Benefits Administration, FMLA, HRIS, Workforce Planning, Succession Planning, Talent Management, Performance Management, Employee Engagement, Applicant Tracking..., Personnel Management, Employee Benefits, Job Descriptions, College Recruiting, Compensation & Benefit, EEO, Performance Appraisal, New Hire Orientations, Insurance, Job Analysis, Compensation & Benefits, Taleo
Education
Old Dominion University - College of Business and Public Administration 1980 — 1985
Business Administration, Management and Operations
CenturyLink March 2013 - Present
Verizon Communications January 2011 - January 2012
Verizon Communications January 2006 - January 2011
WorldCom January 2003 - January 2006
WorldCom January 1996 - January 2003
MCI Corporation January 1991 - January 1996
Skills
Telecommunications, Managed Services, VoIP, MPLS, T1, Frame Relay, IP, ATM networks, Ethernet, Call Center, Cloud Computing, Solution Selling, Unified Communications, Data Center, Co-location, Partner Management, Program Management, Service Delivery, Sales, Cisco Technologies, Account Management, Enterprise Software, Call Centers, CRM, Sales Operations, Telephony, Project Management, Provisioning
Education
SUNY Fredonia 1982 — 1986
Bachelor of Arts (B.A.), English Language and Literature, General
State University of New York
Bachelor of Arts (BA), English Language and Literature, General
CenturyLink May 2013 - Present
CenturyLink 2011 - 2013
Winston / Royal Guard Corp. July 2009 - March 2010
AutoTrader.com November 2004 - May 2008
Skills
Lead Generation, Salesforce.com, Sales Management, B2B, Account Management, Sales, Sales Process, Selling, Sales Presentations, Advertising, New Business Development, Business Development, Marketing, Cold Calling, Strategy, Management, Contract Negotiation, Customer Retention, Marketing Strategy, Solution Selling, Leadership, Sales Operations
Education
Stephen F. Austin State University 1996 — 2000
BBA, Business
Universidad de Intensa 1999 — 1999
Spanish
I.C. System February 2015 - Present
Me August 2014 - Present
CenturyLink June 2014 - December 2014
Mediacom Communications May 2013 - May 2014
Mediacom February 2012 - May 2013
Mediacom Communications July 2008 - March 2012
MW Tux October 2007 - July 2008
The Men's Wearhouse, Inc 2006 - July 2007
Skills
Sales, Customer Service, Supervisory Skills, Customer Relations, Mentoring, Customer Satisfaction, Problem Solving, Microsoft Office, Teamwork, Sales Management, Call Center, Public Speaking, Billing, Personal Development, Telephone Skills, Word, Excel, PowerPoint, Retail, Outlook, Emotional Intelligence, Microsoft Excel, Entertainment Technology, Microsoft Word, Call Centers, Coaching, Customer Retention, Marketing, Troubleshooting, Analysis, Leadership, Invoicing, Team Building, Management, Account Management, Time Management, Team Leadership, Training
Education
St. Martin's College 1999 — 2003
dip(HE), Business and Management studies
Barrow 6th form college 1996 — 1999
CenturyLink July 2015 - Present
TeliaSonera International Carrier May 2014 - July 2015
PCCW GLOBAL July 2008 - May 2014
Sprint International Wholesale & Partners March 2006 - August 2010
Sprint International Wholesale & Partners August 2005 - March 2006
Skills
Analysis, Testing, Strategy, Juniper
Education
Computer learning center
Computerized Business Systems Diploma
Strayer University (VA)
Comapps January 2012 - Present
CenturyLink January 2002 - April 2012
Allegiance Telecom April 1998 - February 2002
MFS Communications / WorldCom / MCI March 1995 - March 1998
Skills
Telecommunications, Wireless, Process Improvement, Cross-functional Team..., Project Management, VoIP, Troubleshooting, Networking, Integration, Switches, Android Development, iOS development, SIP, Lucent, Nortel Meridian, Nortel DMS, Alcatel, T1, ISDN, TDM, DSL, SIP Trunking, DS3, Testing, Analysis, Unix, SQLite, Microsoft Office, Android SDK, Xcode, SMTP, SNMP, OC3, Scripting, Databases
Education
Texas A&M University 1987 — 2003
Bachelor of Science (BS), Industrial Distribution, 3.0
Boehringer Ingelheim July 2014 - Present
CenturyLink January 2009 - June 2014
Embarq September 2007 - January 2009
Embarq July 2005 - September 2007
Sprint December 2003 - July 2005
Sprint January 2001 - December 2003
Education
Syracuse University
Bachelor’s Degree, Marketing/Marketing Management, General
Full Sail University May 2011 - Present
Full Sail University May 2011 - Present
CenturyLink April 2002 - May 2011
DialAmerica September 1998 - April 2002
Skills
Higher Education, Social Networking, Admissions, Public Speaking, Sales Management, Social Media, PowerPoint, Student Conduct, Data Analysis, Higher Education..., Student Financial Aid, Salesforce Training, CampusVue, Keynote, Microsoft Excel, Call Centers, Management, Leadership, Training, Project Management, Process Improvement
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services
SUNY New Paltz
Old Monroe Automotive April 2015 - Present
Tony Winkler Construction LLC January 1999 - Present
CenturyLink July 2007 - November 2014
VERIZON BUSINESS June 2003 - July 2007
MCI January 1999 - June 2003
Skills
Customer Service, Telecommunications, DSL, T1, T3, Telephone Skills, Telecommunications..., Fiber Optic Networks, OC3, Network Design, Circuit Design, Analog Circuit Design, Telco Industry, Telcom, SAP, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, QuickBooks, Windows 7, Windows XP Pro, Windows Vista, Lockbox, Dialysis, Kidney Transplant, Management, Troubleshooting, IP, Ethernet, Analysis, Networking, Switches, VoIP, Training, Process Improvement
Education
St. Louis Community College 1997 — 1997
CERTIFICATION, EMT
TNCI October 2015 - Present
CenturyLink April 2011 - September 2015
Qwest Communications 2007 - March 2011
Qwest Communications 1999 - 2006
AT&T Business Services 2000 - 2001
Marcoa Publishing 1996 - 1999
Management Recruiters of Mercer Island 1995 - 1996
Education
The Johns Hopkins University - Carey Business School
Postgrad study - Marketing
University of Maryland Baltimore
M.S.W
Syracuse University
B.A., Psychology
Diebold June 2012 - Present
CenturyLink October 2011 - June 2012
Moen Incorporated June 2008 - May 2010
University of Akron August 2008 - May 2009
The University of Akron August 2007 - May 2008
Skills
SAP, Microsoft Office, Photoshop, CRM software, Word, Excel, PowerPoint, Access, Market Research, Marketing Communications, Outlook, Customer Service, Marketing Strategy, Data Entry, Spreadsheets, Budgeting, Competitive Analysis, Microsoft Excel, Microsoft Word, Budgets, Leadership, Management, Marketing, Social Networking, Account Management, Sales, Forecasting, Team Building, Salesforce.com, Sales Management, Product Marketing, Time Management, Cross-functional Team..., Product Development, Team Leadership, CRM, Call Centers, Business Intelligence, Strategic Planning, Pricing, Sales Operations, Customer Satisfaction
Education
Stark State College of Technology 2015 — 2017
Web Page, Digital/Multimedia and Information Resources Design
The University of Akron 2006 — 2010
Bachelor of Science (BS), Marketing/Marketing Management, General
CenturyLink April 2011 - April 2012
LCI / Qwest June 2000 - April 2011
Rapidigm October 1993 - June 2000
Skills
Software Design, Program Management, Business Analysis, Software Management, Software Project..., System Engineer, Application Development, Application Design, Application Architecture, Information Architecture, System Architecture, Data Warehousing, Financial Analysis, Financial Reporting, Project Execution, Project Planning, User Interface Design, Internal Audit, Budget Management, Resource Management, Resource Estimation, Training & Development, Technical Management, System Design
Education
Taylor University 1990 — 1993
Bachelor of Science, Computer Science
The Ohio State University 1990 — 1993
Bachelor of Science, undergrad
Applied Thermal Imaging January 2013 - Present
CenturyLink August 2000 - Present
Skills
IP, Fiber Optics, Integration, Databases, Troubleshooting, Wireless, Network Design, Requirements Analysis, Vendor Management, SQL
Education
Infraspection Institute 2013 — 2014
level 1 Certification, Infrared Thermography
Texas A&M University
Telecommunications Engineering
JPMC, Bank of NY, FNMA, TYIB, Grupo Santander, CIBC April 2015 - Present
CenturyLink April 2014 - Present
Cisco November 2005 - March 2014
Cisco 2006 - 2014
Tech Mahindra January 2005 - November 2005
Matrix Solutions. January 2003 - December 2004
Skills
WebServices, XSLT,JDBC..., RDBMS-Oracle10g/9i/8i,..., Hibernate, JSP, Shell Scripting, XML, JMS, Tomcat, Ant, Web Services, Java Enterprise Edition, AJAX, XSLT, JDBC, JSF, JavaScript, Middleware, JSON, OOP, JAXB, Lucene, XSL, SOAP, Struts, Eclipse, Unix, Agile Methodologies, PL/SQL, XSD, Design Patterns, Java, Unix Shell Scripting, Solution Architecture, Scrum, Core Java, SOA, CVS, Spring, Integration, JBoss Application Server
Education
Mumbai University 1998 — 2002
B.E.(Computer Engineering), Computer Engineering
St. Xavier's College 1996 — 1998
High School, Science
CenturyLink April 2015 - Present
CenturyLink Technology Solutions December 2012 - Present
CenturyLink Technology Solutions May 2012 - December 2012
CenturyLink Technology Solutions October 2010 - May 2012
CenturyLink Technology Solutions January 2010 - October 2010
CenturyLink Technology Solutions July 2008 - January 2010
CenturyLink Technology Solutions February 2007 - July 2008
CenturyLink Technology Solutions November 2006 - February 2007
CenturyLink Technology Solutions December 2005 - November 2006
Carrabba's Italian Grill May 2003 - December 2004
Skills
Process Development, ITIL, Customer Service, Troubleshooting, Hosting, Cross-functional Team..., VMware, Customer Satisfaction, Team Leadership, Process Improvement, Customer Relations, Product Development, Strategic Planning, Creative Problem Solving, Mentoring, Analysis, Requirements Analysis, Change Management, Performance Management, Cloud Computing, Disaster Recovery, Leadership, Team Management, IT Service Management, Software Development, Management, Networking, Business Development
Education
Stetson University 2001 — 2005
BA, Digital Arts
CenturyLink April 2012 - Present
Verizon January 2011 - May 2012
Verizon January 2007 - December 2011
Lackawaxen Telecommunications February 2005 - July 2006
Time Warner Cable June 2003 - August 2003
Skills
Routers, Cisco IOS, Project Management, Switches, Wireless, Cisco Technologies, Computer Network..., Network Design, Cabling, Ethernet, Fiber Optics, LAN-WAN
Education
State University of New York at Oswego 2006 — 2012
MBA, Entrepreneurship
SUNY Polytechnic Institute 2001 — 2004
Bachelor of Science, Telecommunications
Boys And Girls Club September 2010 - Present
Charter Communications 2014 - 2015
CenturyLink 2013 - 2013
Cold Spring Granite May 2011 - August 2011
Boys & Girls Club September 2010 - December 2010
Subway May 2010 - August 2010
Water Gremlin May 2009 - August 2009
Reell May 2008 - August 2008
Skills
Customer Service, Microsoft Office, Hospitality
Education
St. Cloud State University 2007 — 2012
Community Health
St. Cloud State University 2007 — 2012
Bachelor of Science, Community Health
CenturyLink February 2014 - Present
Trader Joe's March 2012 - January 2014
CenturyLink (Formerly Qwest) June 2007 - June 2011
Happi Home Solutions, LLC October 2000 - June 2007
The Pizza Shop on Northwest, LLC June 2005 - April 2007
PARSONS BRINCKERHOFF, INC. August 1998 - February 2002
Skills
Scheduling, Public Speaking, Microsoft Office, Problem Solving, Writing, Team Building, Excel, PowerPoint, Event Planning, Word, Team Leadership, Employee Relations, Microsoft Word, Microsoft Excel, Inventory Management, Customer Service, Marketing, Project Management
Education
University of Colorado at Denver 1996 — 1998
Bachelor of Arts, Psychology
Technische Universität Dresden 1995 — 1995
German Language & Culture
The Ohio State University 1992 — 1995
Psychology/Zoology
CenturyLink June 2011 - April 2014
Executive Search LLC September 2010 - July 2011
Alutiiq April 2009 - September 2010
Executive Search, llc. January 2008 - March 2009
Phillips Personnel/Search June 2006 - November 2007
Babich & Associates January 2002 - April 2005
HealthCare.com March 2000 - December 2000
United States Chamber of Commerce November 1997 - March 2000
Canadian Scholarships on File 1989 - 1997
Skills
Kenexa, Talent Acquisition, Business Intelligence, Personal Branding, Executive Search, Mentoring, Recruiting, CRM, Business Development, Internet Recruiting, Process Improvement, Marketing, Applicant Tracking..., Social Networking, Team Building, Training, Competitive Analysis, Team Leadership, Management Consulting, Lead Generation, Strategic Planning, Contract Negotiation, Customer Retention, Hiring, Interviews, Leadership, New Business Development, Performance Management, Sales, Selling, Sourcing, Strategy, Start-ups, Telecommunications, Temporary Placement, Vendor Management, Time Management, Human Resources
Education
The University of Dallas 2000 — 2002
MBA, Finance, Marketing
University of Minnesota-Twin Cities 1968 — 1969
B.S., Business Administration, Economics
Taylor University 1965 — 1968
Business Administration
CenturyLink December 2009 - Present
All Source Telecom October 2006 - November 2009
Sprint January 2001 - December 2004
Sprint December 1987 - October 1999
Skills
Solution Selling, Telecommunications, Managed Services, Account Management, Direct Sales, Salesforce.com, Unified Communications, VoIP, B2B, Sales Process, Sales Operations, Sales, Customer Retention, MPLS, Cold Calling
Education
Taylor University 1983 — 1987
Bachelor of Arts (B.A.), Communication and Media Studies
STG Inc. for DHS March 2013 - Present
Highwinds June 2011 - October 2011
CenturyLink July 2010 - June 2011
Alcatel-Lucent March 2005 - December 2009
Lucent Technologies April 1996 - March 2005
AT&T May 1994 - March 1996
position January 1900 - January 1900
Skills
IMS Network Architecture, UMTS Network..., DMX Optical, Visio, Protocols OSPF, RIP SIP..., WAN/LAN, Netcool, Remedy, Network Associates..., ISDN, IPSEC, Frame Relay, ATM, Firewalls/Gateways/Brick..., T1/T3, Cisco Routers, Ascend CBX500 ATM..., Paradyne CSU/DSU and..., UMTS, ATM networks, Technical Support, Networking, Cisco Networking, NOC, IP, Telecommunications, Computer Network..., Network Architecture
Education
Strayer University 2001 — 2002
Information Systems
Tyco Integrated Security October 2013 - Present
Tyco Fire Protection 2013 - Present
Keller Williams Peace River Partners April 2013 - 2014
IP Consultants January 2012 - October 2013
Comcast Business Class June 2012 - January 2013
CenturyLink July 2007 - May 2012
Skills
Telecommunications, Direct Sales, Account Management, Managed Services, Solution Selling, Salesforce.com, Cold Calling, Sales Process, Selling, Long Distance, SIP Trunking, PRI, Unified Communications, MPLS, Metro Ethernet, DS3, T1, VoIP, Call Center, Wireless, Voice & Data Convergence, Merchant Services, Business Information, Successful Business..., Refinishing, Home Improvement, Real Estate, Fire Alarm, Burglar Alarm, Surveillance, Video, Sales, Customer Service, Management, Marketing
Education
State University of New York College at Fredonia 1980 — 1984
BS, Political Science
Northport High School, Northport NY 1975 — 1978
Juniper Networks November 2012 - Present
NSCglobal June 2011 - November 2012
CenturyLink January 2008 - May 2011
New Breed Logistics December 2005 - December 2007
Libertis Telecom (MTN Congo) December 2000 - December 2005
Skills
OSPF, MPLS, BGP, Cisco, Juniper, Troubleshooting, MPLS VPN, ISIS, WAN, Routers, Switches, Routing, Network Design, CCNP, EIGRP, VTP, Network Engineering, CCNA, QoS, Cisco Technologies, IP, Network Administration, CCIE, VPLS, Networking, RIP, IPv6, Juniper Technologies
Education
Western Governors University 2014 — 2016
Tarrant County College 2007 — 2008
Cisco Network Academy, Computer Systems Networking and Telecommunications
ISIPA 1996 — 2000
Engineering in Technics of Maintenance, Computer Science
Marien Ngouabi University 1993 — 1995
Associate, Physical chemistry
CenturyLink October 2012 - Present
North Carolina E-Procurement April 2009 - October 2012
Classified Plus February 2008 - April 2009
Nova Group January 2007 - October 2007
Skills
Microsoft Excel, Hardware Installation, Customer Service, Oracle Financial, System Testing, Microsoft Office, Training
Education
State University of New York College at Fredonia 2001 — 2006
Bachelor of Arts (B.A.), Psychology
ViaWest June 2015 - Present
Xtreme Consulting Group, Inc. August 2014 - June 2015
RightScale November 2013 - July 2014
CenturyLink April 2011 - July 2013
SunGard August 2009 - April 2011
Savvis August 2008 - July 2009
Sprint April 1999 - December 2007
Modis March 1998 - February 1999
Skills
Cloud Computing, Salesforce.com, Dreamweaver, SaaS, Illustrator, Data Center, Photoshop, Hardware, Enterprise Software, Solution Selling, Direct Sales, Virtualization, Professional Services, Networking, Managed Services
Education
California International Business University 2006 — 2007
MS, International Management
State University of New York College at Oswego 1988 — 2005
BA, Spanish
Ithaca High School 1984 — 1988
High School Diploma
Level 3 Communications August 2015 - Present
CenturyLink June 2001 - August 2015
Sprint August 1998 - June 2001
Professional Basketball August 1989 - August 1998
Skills
Telecommunications, Solution Selling, Time Management, New Business Development, Salesforce.com, Building Relationships, Strategic Planning, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Responsiveness, Following Up, Basketball, Coaching, Chess, Business Development
Education
Temple University - Fox School of Business and Management 1985 — 1989
BS SBM, Business Law
Morrisville High School 1981 — 1985
Peak UpTime 2013 - Present
CenturyLink May 2011 - September 2012
CenturyLink January 2010 - May 2011
Nortel January 2006 - September 2009
Nortel June 2001 - January 2006
Skills
Telecommunications, Sales, Solution Selling, Consultative Selling, Enterprise Technology..., Public Speaking, Sales Management, Sales Support, Customer Relations, Business Development, New Business Development, Customer Satisfaction, Channel Sales, Channel Management, Channel Partners, Marketing Programs, Business Planning, Strategic Planning, Account Management, Team Management, Product Management, New Technology..., Product Lifecycle..., Vendor Management, Contract Negotiation, Business Communications, Unified Communications, VoIP, SIP, IP, Hosted Services, Cloud Applications, Voice & Data Convergence, Wireless Networking, Time Management, Technical Presentations, Marketing, Sales Operations, Channel, Cross-functional Team..., Selling, Product Marketing, Management, Program Management, Customer Service, Managed Services, B2B
Education
Tennessee State University
Bachelor of Science (BS)
Castle Heights Military Academy
High School
CenturyLink June 2012 - Present
Gilbarco Veeder Root June 2004 - June 2012
Corle Building Systems 1996 - 2004
Skills
Manufacturing, Strategic Planning, Process Improvement, Continuous Improvement, Engineering, Kaizen, 5S, Cross-functional Team..., Project Management, Lean Manufacturing, Contract Negotiation, Change Management, Engineering Management, Inventory Management, Leadership, Contract Management, Materials Management, Operations Management, Procurement, Product Management, Quality Assurance, Six Sigma, Supply Chain, Supply Chain Management, Team Building
Education
Saint Francis University 2006 — 2009
B.S., Organizational Leadership
Allegany College of Maryland 1996 — 1998
Associate of Science (A.S.), Occupational Therapy Assistant
St. Francis University
Bachelor of Science (BS), Organizational Leadership
CenturyLink May 2015 - Present
Interactive Data 2013 - 2015
Fidelity Investments 2012 - 2013
Telx 2010 - 2012
BT Radianz 2005 - 2009
State Street Bank 2002 - 2005
Third Rail Broadband Wireless 2000 - 2002
SAVVIS 1993 - 2000
Raytheon 1989 - 1993
Skills
Vendor Management, Product Management, Business Development, Market Data, Leadership, Financial Markets, Contract Negotiation, Low Latency, Financial Services, Infrastructure, Marketing, Project Planning, Data Center, Cloud Computing, Managed Services
Education
State University of New York College at Oswego
CenturyLink November 2001 - Present
The Tuvia & Lilka Bielski Family Foundation 2007 - Present
World of Beer - Key West January 2012 - June 2015
Florida Holocaust Museum May 2011 - June 2015
Cable & Wireless 2001 - 2001
Skills
Leadership, Management, Program Management, Telecommunications, MPLS, Invoicing, Business Development, Marketing, CRM, Unified Communications, Data Center, Long Distance, New Business Development, Managed Services, Telephony, Cloud Computing, Start-ups, VoIP, Contract Negotiation, Real Estate, Project Management, Solution Selling, Selling, Microsoft Word, Integration, Direct Sales, Sales, Co-location, Research, Call Centers, Product Management, Enterprise Software, Training, Networking, Salesforce.com, Strategic Partnerships, SaaS, Sales Process, Account Management, Professional Services, Sales Operations, Channel Partners, Customer Retention
Education
State University of New York College at Fredonia 1987 — 1990
Brighton high school
Brighton high school
CenturyLink Business January 2012 - Present
CenturyLink April 2010 - December 2011
CenturyLink September 2009 - April 2010
EMBARQ November 2007 - September 2009
EMBARQ October 2005 - November 2007
Sprint 1999 - 2005
Nortel Networks 1995 - 1999
Skills
Product Marketing, Enterprise Software, Selling, Channel Partners, Marketing, Go-to-market Strategy, Leadership, Marketing Strategy, Management, Sales, Competitive Analysis, Salesforce.com, Business, Strategic Partnerships, B2B, Team Building, Call Centers, VoIP, Account Management, Cross-functional Team..., Sales Operations, Segmentation, Wireless, Cloud Computing, Contact Centers, WAN Optimisation, Telecommunications, Managed Services, Negotiation, SaaS, Customer Relationship..., Security Consulting, Solution Selling, Strategy, Virtualization
Education
St. Mary's University
MBA, Marketing
The University of Texas at Austin
BBA, Marketing
CenturyLink January 2013 - Present
CenturyLink April 2011 - December 2012
Centurylink (CTL) July 2009 - July 2011
Embarq January 2008 - January 2010
Sprint 1998 - 2005
Skills
Leadership, Telecommunications, Strategic Partnerships, Sales, Strategic Planning, Cross-functional Team..., Product Development, Management, Business Development, Product Marketing, Direct Sales, Call Centers, Selling, Wireless, Strategy, Competitive Analysis, Solution Selling, Co-location, Program Management, Vendor Management, Product Management, Business Planning, Cloud Computing
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1996 — 1998
MBA
Texas A&M University 1986 — 1990
BBA, Business
Mountain View Memorial Park & Crematory September 2009 - Present
Peoples Retirement Community September 2008 - February 2009
CenturyLink April 2003 - August 2008
Business Careers November 2001 - February 2003
Metrocall May 2001 - November 2001
Pleasant Holidays March 1994 - April 2001
Education
Wisdom for Life Leadership School 2005 — 2009
A.S. Church Leadership & Ministry, Leadership
New Horizons Computer School
Moorpark Jr. College
Tacoma Community College
Wisdom for Life Leadership School
Associate
CenturyLink October 2013 - Present
Strayer University October 2010 - May 2013
JPMorgan Chase October 2005 - October 2010
Skills
Customer Service, Microsoft Office, Negotiation, Strategic Planning, Training, Time Management, Admissions, Sales, Interviews, Campus, Leadership Development, Public Speaking, Team Building, Coaching, Leadership, Management
Education
Strayer University-Ohio 2011 — 2014
Associate’s Degree, Business Administration and Management, General, 3.9
Olentangy High School 1997 — 2001
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.2
CenturyLink August 2011 - May 2013
Qwest Communications February 2006 - August 2011
Symantec July 2004 - December 2005
Qwest Communications July 1999 - January 2004
Qwest Communications January 1998 - July 1999
Skills
Telecommunications, Cisco Technologies, Juniper, Network Engineering, T1, IP, WAN, Security, BGP, Ethernet, MPLS, Computer Network..., LAN-WAN, Switches, Networking, DS3, VPN, Juniper Technologies, Routers, Firewalls, VoIP, Data Center, Network Security
Education
Strayer University 1997 — 2001
Bachelor degree in Computer Science, Networking and a minor in Business Administration, GPA 3.40
Brand Iron August 2015 - Present
Karsh Hagan May 2015 - August 2015
University of Denver - Daniels College of Business September 2014 - June 2015
Elevated Insights February 2014 - August 2014
CenturyLink May 2014 - July 2014
University of Colorado Colorado Springs March 2013 - February 2014
Janska Clothing that Comforts March 2013 - July 2013
Skills
Public Speaking, Marketing, Microsoft Office, Social Media, Leadership, Marketing Strategy, Teamwork, Analysis, Customer Satisfaction, Marketing Communications, Research, Time Management, Public Relations, Data Analysis, Microsoft Excel, Microsoft Word, PowerPoint, Critical Thinking, Qualitative Research, Telephone Skills, Branding & Identity, Brand Management, Organization, Marketing Research, Consumer Behaviour, Brand Awareness, Interpersonal..., Consumer Insight, Project Management, Project Planning
Education
University of Denver - Daniels College of Business 2014 — 2015
Master of Business Administration (MBA)
University of Colorado Colorado Springs 2010 — 2013
Bachelor of Science (BS)
Stockholm University 2013 — 2013
Study Abroad
Keller Williams Realty, Inc. June 2015 - Present
CenturyLink October 2012 - August 2014
tw telecom, inc. April 2009 - October 2012
Sprint December 1993 - April 2009
WilTel Communications January 1991 - December 1992
Centel Corporation (Purchased by Sprint in 1993) November 1981 - December 1990
Skills
Telecommunications, VoIP, Data Center, MPLS, Solution Selling, Wireless, IP, Unified Communications, Cloud Computing, Ethernet, Account Management, Networking, WAN, Co-location, Managed Services, Enterprise Software, Management, Routers, Disaster Recovery, SIP, Metro Ethernet, Sales Operations, CRM, Call Centers, Selling, Cisco Technologies, Critical Thinking, Telephony, Sales Management, Optical Fiber, T1, Switches, Sales, IP PBX, New Home Sales, New Home Buyers, Existing Home Sales, Real Estate Transactions
Education
Tennessee Technological University - College of Business Administration 1970 — 1975
BS, Business Administration
CollegeAmerica August 2014 - August 2015
Convergys October 2013 - April 2014
Teleperformance, USA April 2013 - October 2013
CenturyLink January 2013 - April 2013
Aerotek September 2012 - December 2012
Big Pee INC March 2010 - December 2011
Unlimited Wireless January 2009 - February 2011
Sprint January 2006 - December 2008
Skills
Active Directory, Microsoft Exchange, Leadership, Microsoft Excel, Adobe Creative Cloud, Customer Service, Computer Hardware, Networking, Time Management, Microsoft Office, Microsoft SQL Server, Dependable Team Player, Management, Computers, Typing, Conflict Resolution, HTML, CSS, Servers
Education
Stevens-Henager College 2014 — 2016
Computer and Information Systems Security
Stevens-Henager College-Murray 2013 — 2015
Computer and Information Systems Security/Information Assurance
Skyline Marketing Group September 2015 - Present
CenturyLink May 2011 - September 2015
KSPS Public September 2001 - August 2009
Skills
Advertising, Public Relations, Marketing, Management, Sales, Leadership, Event Management, Marketing Strategy, Media Relations, Social Media, Social Media Marketing, B2B, Cross-functional Team...
Education
State University of New York College at Oswego 1977 — 1980
Bachelor of Applied Science (BASc) K-12 Education, Bachelor of Arts in Fine Art, Fine and Studio Arts and Education
CenturyLink Business for Enterprise July 2015 - Present
CenturyLink December 2002 - Present
Kirchman Corporation/Metavante March 2000 - March 2002
Bear Stearns Security Corporation June 1996 - December 1999
Skills
Personnel Management, Technical Support, Employee Training, Call Center, Process Improvement, Project Management, Networking, Training, Management, Network Administration, Analysis, Operating Systems, Windows, Unix, Databases, Team Management, Software Installation, Customer Service, Sales, Vendor Management, Team Leadership, Citrix, Time Management, Telecommunications, VoIP, Integration, Wireless, Customer Satisfaction, Call Centers, Visio, IP, Security, CRM, Customer Retention, Cisco Technologies, Troubleshooting, Routers, Ethernet, Switches, TCP/IP, Cross-functional Team..., Unified Communications, Customer Experience, Leadership, Cloud Computing, WAN, Network Security, MPLS, Program Management, Team Building
Education
St. Francis College 1993 — 1997
B.S., Management
Keller Graduate at DEVRY 2010 — 2013
MIS, System Management
Villanova University 2015 — 2015
Certificate, Six Sigma - Green Belt
CenturyLink June 2008 - Present
EDS September 1999 - March 2001
Lomas Mortgage USA October 1988 - March 1996
Education
Texas A&M University 1985 — 1987
BA, Marketing
The University of Texas at Dallas 1996 — 1999
Master of Science (M.S.), Finance
Windstream August 2015 - Present
CenturyLink October 2014 - August 2015
Buckeye IT Services, LLC. April 2014 - September 2014
Tellabs September 2012 - December 2013
American Body Building August 2000 - December 2006
Skills
Networking, Troubleshooting, Fiber Optics, Switches, DWDM, Telecommunications, Optical Fiber, Computer Hardware, Juniper, IP, Ethernet, OSPF, TCP/IP, Routing, Spanning Tree, Etherchannel, Cisco Certified, EIGRP, Cabling, Network Design, Sonet
Education
Terra State Community College 2007 — 2012
Associate's degree, Systems and networking support
CommScope September 2015 - Present
CenturyLink July 2013 - September 2015
TE Connectivity 2007 - July 2013
AT&T 2002 - 2007
Worldcom 2001 - 2002
Anixter 1995 - 2000
Skills
Sales, Cloud Computing, Selling, Networking, Cabling, Cold Calling, Sales Operations, Key Account Management, WAN, Contract Negotiation, Product Management, Business Development, Telephony, Strategic Planning, Cisco Technologies, Professional Services, Team Leadership, SaaS, Network Design, Security, LAN-WAN, Forecasting, Microsoft Office, Cisco Sales Expert 2003, Miller Heiman Sales..., Miller-Heiman Strategic..., Enterprise Software, Telecommunications, VoIP, Solution Selling, Wireless, Data Center, Direct Sales, Account Management, Managed Services, Unified Communications, Management, New Business Development, MPLS, Channel Partners, Sales Management, Leadership, Strategy, IP, Salesforce.com
Education
St. Mary's University 1984 — 1988
Bachelor of Business Administration (BBA), Finance, General
Highlands High School
Bachelor of Business Administration (BBA), Finance, General
Lewis Energy Group June 2015 - Present
Upstream System Integrators, LLC October 2014 - Present
Texas United Corporation / Texas Brine Company May 2013 - September 2014
Tyco Flow Control May 2011 - February 2013
Dolby Laboratories January 2010 - May 2011
Vera Bradley November 2009 - December 2009
CenturyLink January 2009 - November 2009
Southern California Edison October 2006 - August 2008
Shell Oil Company April 1994 - September 2006
Skills
SAP, SAP FI, SAP FICO, Integration, SAP ERP, FICO, SAP Implementation, ERP, SAP BW, SAP R/3, SD, SDLC, Consolidation, Business Process, ECC, Consulting, SAP IS-Oil, Winshuttle, SAP BPC, EC-CS, Revenue Recognition
Education
Stephen F. Austin State University 1989 — 1993
BBA & MBA, Finance
Rodan + Fields November 2013 - Present
Andrew Reise Consulting July 2011 - Present
Freightquote.com February 2010 - June 2011
CenturyLink March 2006 - February 2010
Sprint Nextel June 2003 - March 2006
Accenture December 1999 - June 2003
Cerner Corporation September 1998 - December 1999
Skills
Strategy, Cross-functional Team..., Program Management, Strategic Planning, Change Management, Project Planning, Vendor Management, Performance Management, Leadership, Telecommunications, Integration, Process Improvement, Management, PMO, Requirements Analysis, IT Management, Account Management, SDLC, Project Management, CRM, Software Development
Education
Texas A&M University 1994 — 1998
BA, MIS
CenturyLink April 2011 - October 2015
Qwest Communications May 2010 - April 2011
Amdocs May 2007 - July 2009
Amdocs July 2005 - June 2007
Amdocs July 2003 - December 2005
Amdocs July 2000 - July 2003
Skills
SFDC, Billing Systems, Order Management, IT Management, IT architectures, BSS, OSS, Cloud Computing, Enterprise Architecture, Strategic Architecture, TOGAF, Open Source Software, Computer Architecture, Solution Architecture, Enterprise Software, SaaS, Agile Methodologies, Pre-sales, Management, Software Project..., Leadership, Big Data, Software Development, Telecommunications, Product Management, SOA, Architecture, IT Strategy, Business Transformation, System Architecture, Requirements Analysis, Integration, Business Process, Business Intelligence, PMP, SDLC, EAI, Vendor Management, Professional Services, Architectures, Oracle, Agile Project Management
Education
Tel Aviv University 1997 — 2000
MBA, Finance and Marketing
Level 3 Communications (formerly tw telecom) October 2013 - Present
Integra Telecom May 2012 - October 2013
CenturyLink April 2011 - March 2012
BMG Sales Advisory Board March 2011 - March 2012
Qwest Communications January 2010 - March 2011
Reach Local,Inc October 2008 - October 2009
RH Donnelly August 2002 - January 2008
RH Donnelly 2002 - 2008
Dex 2002 - 2008
Dex Media 2002 - 2008
Skills
Telecommunications, Advertising, Fundraising, Sales Effectiveness, SEM, Sales Management, Social Media Marketing, Marketing Strategy, Online Marketing, Advertising Sales, Direct Sales, Salesforce.com, Sales, Marketing, Solution Selling, Account Management, Lead Generation, B2B, Sales Process, Sales Presentations, New Business Development, Managed Services, Customer Retention, VoIP, Unified Communications, Strategic Partnerships, Cloud Computing, Customer Acquisition, Product Marketing, Competitive Analysis, MPLS, Channel, Co-location, Key Account Management, Business Development, Digital Marketing, Channel Partners, Strategic Planning, Contract Negotiation, Team Leadership, Customer Satisfaction, CRM, Building Relationships, Go-to-market Strategy, Direct Marketing, PPC, Team Building, Market Planning, Customer Experience, B2B Marketing
Education
Epiphany
Epiphany!
St. Cloud State University
CenturyLink 2014 - 2015
CenturyLink 2014 - 2015
Keller Williams Realty December 2005 - October 2010
Sprint July 2008 - February 2010
Qwest Communications October 1998 - February 2005
Skills
Cloud Computing, Data Center..., Hybrid Cloud, Big Data Analytics, Managed Services, Sales, VMware, Data Center, Strategy, Telecommunications, Selling, Enterprise Software, Strategic Partnerships, Solution Selling, Wireless, Sales Operations, Product Management, Salesforce.com, Business Development, Competitive Analysis, VoIP, Marketing, Sales Management, IP
Education
Syracuse University 1986 — 1990
BA, Political Science
Beaver Country Day School
CenturyLink December 2013 - Present
Clearwire January 2012 - October 2013
Clearwire January 2010 - December 2011
Microsoft (Volt/V April 2008 - November 2009
Panda Perio November 2007 - April 2008
Alaska USA Federal Credit Union January 2007 - November 2007
Qwest November 2005 - October 2006
Qwest July 2004 - November 2005
Qwest July 2002 - July 2004
Verizon Wireless October 1999 - January 2001
Skills
CRM Integration, Salesforce.com, Cross-functional Team..., Management, Sales Operations, Account Management, Sales Management, Direct Sales, Process Improvement, Sales
Education
Tacoma Community College 2000 — 2003
Associates of Arts Science
Frontier Communications April 2013 - Present
CenturyLink September 2012 - April 2013
Colorado Department of Revenue July 2011 - September 2012
Qwest Corporation August 2002 - March 2011
SuperTel Network, Inc. August 2000 - April 2002
XO Communications, Inc. May 1998 - August 2000
The Callahan Law Firm May 1997 - May 1998
US Army June 1993 - September 1997
US Army July 1989 - July 1992
US Army 1983 - 1986
Skills
Litigation, Strategic Leadership, Transactions, Corporate Governance, Employment Law, Contract Negotiation, Compliance, Lean Initiatives, P&L Responsibility, Lean Management, Regulatory Law, Public Policy/Lobbying, Telecommunications, Administrative Law, Military Law, Financial Transactions, Military Justice, Policy, Strategy, Privacy Law, Dispute Resolution, Mergers & Acquisitions, Defense, Commercial Litigation, Corporate Law, Civil Litigation, Leadership, Start-ups, Negotiation, International Law, Management, Joint Ventures, Criminal Law, Legal Writing, Government, Security, Litigation Management, Bankruptcy, Mediation, Trials, Legal Compliance, P&L Management, Fraud, Arbitration, Due Diligence, Trade Secrets, Legal Advice
Education
TJAGSA at the University of Virginia 1986 — 1987
LLM, Federal Law
Stetson University College of Law 1980 — 1983
JD, Law
United States Military Academy at West Point 1972 — 1976
BS, Engineering
CenturyLink May 2012 - Present
Mercom Corporation October 2008 - May 2012
Nortel Government Solutions July 2007 - January 2008
Collier Group Inc. January 2006 - April 2007
Near East South Asia Center for Strategic Studies, National Defense University May 2004 - December 2005
Skills
Government Contracting, Legal Writing, Proposal Writing, Contract Management, Government, Contract Negotiation, Security Clearance, Program Management, Policy, Negotiation, DoD, Analysis, Strategic Planning, Pricing, Procurement, Federal Government, Project Management, Business Development, Team Building, Research, Certified Federal..., ITIL Certified
Education
Contract Management Leadership Development program 2011 — 2012
Distinguished Graduate, Contracts Managment
The George Washington University 2005 — 2007
MA, Security Policy Studies
St. Mary's College of Maryland 1999 — 2002
BA, Political Science
CenturyLink February 2013 - Present
Marriott Vacation Club International January 2012 - Present
H&R Block March 2010 - April 2011
Skills
Outlook, Software Documentation, Access, Visio, Call Centers
Education
Strome College of Business 2006 — 2008
Bachelors of Science in Business Management, Management, Marketing, Operations Management, Finance, Accounting
Tidewater Community College 2004 — 2006
Associate of Science in Business Administration, Business Administration
A Wireless - Verizon Wireless Premium Retailer 2013 - Present
Frontier Communications September 2010 - March 2013
CenturyLink August 2005 - August 2010
T-Mobile 2002 - 2005
T-Mobile 2000 - 2002
T-Mobile 1996 - 2000
Skills
Strategy, Retail, Strategic Planning, New Business Development, Strategic Partnerships, P&L Responsibility, Sales Operations, Wireless, Merchandising, Leadership, Telecommunications, Start-ups, Marketing, Channel, Income Statement, Customer Experience, Training, Customer Satisfaction, Performance Management, Team Leadership, Sales, B2B, Direct Sales, Cross-functional Team..., Management, Profit, P&L Management, Sales Process, Sales Management, Customer Retention, Business Development, Call Centers, Enterprise Software, Marketing Strategy, Account Management, Forecasting, Pricing, Recruiting, Mergers & Acquisitions, Project Planning, Analysis, Competitive Analysis, P&L, Analytics
Education
Syracuse University - Martin J. Whitman School of Management 2003 — 2005
Master of Business Administration (M.B.A.), Business
Fairfield Prep
DigitalGlobe February 2015 - Present
Rally Software July 2014 - January 2015
CenturyLink March 2013 - June 2014
CIO Source January 2013 - March 2013
OtterBox July 2011 - March 2013
Qwest Communications December 2009 - July 2011
Level 3 Communications 2007 - 2009
IBM January 2006 - January 2007
IBM Global Services January 2005 - January 2006
IBM Global Services November 2003 - January 2005
Skills
PMO, PMP, Certified Scrum Master, Program Management, Change Management, Scrum, MS Project, Project Management, Agile Methodologies, Leadership, Vendor Management, Software Development, Management, CRM, SDLC, Business Process, Analysis, Service Delivery, Project Portfolio..., Software Project..., Integration, IT Strategy, Cross-functional Team..., Telecommunications, Networking, Data Center, Visio, Enterprise Architecture, Information Technology, Requirements Analysis, Business Process..., Business Analysis, Agile Project Management, Project Delivery, Solution Architecture, Resource Management, ITIL, Microsoft Project
Education
Texas A&M University 1992 — 1997
BS, Industrial Distribution
CenturyLink October 2014 - Present
SAVVIS January 2008 - Present
SAVVIS March 2004 - March 2008
SAVVIS Communications 2006 - 2008
Skills
Data Center, Performance Management, CRM, Infrastructure, Networking, Vendor Management, Customer Service, Management, Budgets, Telecommunications, Cloud Computing, Managed Services, Program Management, ITIL, IT Service Management
Education
St. Louis Community College
CenturyLink April 2000 - Present
Education
State University of New York College at Buffalo 1971 — 1975
University of Colorado at Boulder
CenturyLink January 2012 - Present
Savvis Communications May 2008 - November 2010
Thomson Tax and Accounting June 2007 - February 2008
Skills
Data Center, Windows, Windows Server, Computer Hardware, Fiber Optic Cable, Red Hat Linux, Infrastructure, Networking, Project Management, Visio, Maximo, Remedy Ticketing System, Microsoft Office, Troubleshooting, Disaster Recovery, IT Operations
Education
St. Francis College 2002 — 2007
Bachelor's degree, Information Technology
Centura Health April 2015 - Present
Denver Water January 2015 - April 2015
Charter Communications June 2014 - December 2014
Comcast Interactive Media May 2012 - June 2014
CenturyLink September 2011 - March 2012
Comcast March 2007 - October 2011
Terumo BCT September 2001 - February 2007
EDS 1994 - 1999
Skills
SDLC, Integration, Agile Methodologies, Program Management, Vendor Management, Requirements Analysis, Process Improvement, Business Analysis, Project Management, Software Project..., Cross-functional Team..., Business Intelligence, Software Development, Data Warehousing, Business Process..., Visio, Team Leadership, Software Documentation, Quality Assurance, Oracle, Scrum, Telecommunications, CRM, Troubleshooting, Resource Management
Education
Taylor University 1986 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General / Computer Science
Taylor University 1986 — 1990
BS, Business Administration AND Computer Science
CenturyLink February 2014 - Present
CenturyLink July 2010 - February 2014
CenturyLink July 2009 - July 2010
CenturyTel February 2008 - July 2009
CenturyTel September 2000 - March 2008
Skills
Disaster Recovery, ITIL, Vendor Management, Telecommunications, SDLC, Integration, Requirements Analysis, PMO, Program Management, Data Center, Process Improvement, VoIP, PMP, Business Analysis, Project Portfolio..., ITIL v3 Foundations..., MS Project, Testing, Software Development, Governance, Software Project..., Leadership, Databases, IT Strategy, Visio, IT Management, Requirements Gathering, Enterprise Architecture, Solution Architecture, Project Delivery, Operating Systems, Systems Analysis
Education
Texas A&M University 1981 — 1984
Bachelor of Science (BS), Computer Science
Trinity University 1979 — 1981
CenturyLink March 1993 - Present
Skills
Telephony, Telecommunications, VoIP, Ethernet, IP, DSL, Computer Network..., DACS, LAN/WAN/MAN, PC Building, ISDN, Fiber Optic Networks, Optical Ethernet, DWDM, Multiplexers
Education
Centurylink Communications 1993 — 2013
Telecommunications Technology/Technician
University of Oregon 2000 — 2001
Fiber Optic Networking
St. Cloud State University 1992 — 1994
CenturyLink October 2014 - Present
Harvest Network International August 2011 - August 2014
CenturyLink March 2010 - June 2011
United States Air Force March 1989 - March 1999
Skills
Telecommunications, Account Management, Managed Services, Salesforce.com, Direct Sales, VoIP, Solution Selling, Wireless, Management, Sales, Sales Management, Non-profit..., Military Experience, Incentives, Sales Compensation, Miller-Heiman Strategic...
Education
St. Cloud State University 1993 — 1995
Bachelor of Applied Science (B.A.Sc.), Social Work
Black Box Network Services July 2014 - Present
Pacnet January 2014 - July 2014
Centurylink January 2012 - January 2014
Global Crossing February 2008 - January 2012
NYSE 2005 - 2007
MCI 1989 - 2005
Western Union 1984 - 1988
ITT 1982 - 1984
Skills
SDH, Mobile Technology, Telephony, Mobile Devices, Management, Channel Partners, Channel, Professional Services, Internet Services, Pre-sales, Product Management, Networking, Sales Process, Telecommunications, Business Development, Go-to-market Strategy, Enterprise Software, Salesforce.com, Start-ups, CRM, Product Marketing, Competitive Analysis, Managed Services, Solution Selling, VoIP, Unified Communications, Strategic Partnerships, Cloud Computing
Education
State University of New York College at Brockport
Bachelor's degree, Marketing
State University of New York at Delhi
State University of New York at Delhi
CenturyLink March 2006 - Present
MCI 1990 - 2006
ITT Systems 1980 - 1990
NY Telephone Company 1978 - 1980
Skills
New Business Development, Business Development, Strategic Partnerships, Vendor Management, Telecommunications, Sales Operations, Cloud Computing, Forecasting, Solution Selling, Sales, Management, Leadership, Customer Retention, Marketing, Managed Services, Contract Negotiation, Account Management, Sales Process, Team Building, Co-location, Ethernet, Selling, SIP Trunking, Professional Services, Strategic Planning, Data Center, Unified Communications, Enterprise Software, MPLS, VoIP, CRM
Education
State University of New York College at Brockport 1976 — 1978
Bachelor's Degree, Business Management
CenturyLink 2009 - Present
CenturyLink (prior known as Embarq) 2009 - Present
Embarq June 1996 - March 2009
Sprint LTD 1990 - 1996
Centel July 1974 - March 1990
Skills
MPLS, VoIP, Sales Engineering, Telecommunications, Wireless, Telephony, Unified Communications, Cisco Technologies, DSL, SaaS, Sales Process, IP, Optical Fiber, Solution Selling, Sales, Ethernet, SIP Trunking, Managed Services, SIP, Mobile Devices, Broadband, WAN, T1
Education
Tallahassee Community College 1979 — 1984
O1 Communications April 2014 - Present
Pac-West Telecomm February 2012 - April 2014
Pulse Networks Inc. June 2011 - March 2012
O1 Communications May 2010 - June 2011
PointOne Telecommunications 2008 - 2010
CenturyLink June 2007 - May 2008
ANPI 2006 - 2007
Sonus Networks 2005 - 2006
PointOne 2001 - 2005
IXC / Broadwing Communications 1997 - 2001
Skills
VoIP, Telecommunications, Program Management, Product Development, Vendor Relations, Contract Negotiations, Strategic Planning, Network Operations, SIP, Vendor Management, Computer Network..., Network Design, Contract Negotiation, Network Architecture, Wireless, Strategy, Business Development, Cross-functional Team..., Network Engineering, Cloud Computing, Managed Services, IP, Product Management, MPLS, Mobile Devices, Ethernet, SIP Trunking, Co-location, Telephony, Unified Communications, Broadband, Solution Selling, Data Center
Education
Syracuse University 1980 — 1984
MBA, Marketing
United States Military Academy at West Point
BS, Electrical Eng
CenturyLink January 2009 - Present
Embarq January 2006 - January 2009
Education
Tennessee Technological University 1976 — 1981
Verizon Wireless March 2007 - Present
CenturyLink June 2010 - February 2011
Vertex Software Pvt. Ltd. December 2003 - November 2006
Skills
Weblogic, SOA, Hibernate, Spring, Java Enterprise Edition, Oracle, SQL, JSP, Maven, Web Services, Java, Struts, Oracle Fusion Middleware, XPath, Sun Certified Java..., JBoss Application Server, J2EE Application..., SDLC, Sun Certified Web..., IBM Websphere Commerce, Sterling Commerce, TIBCO EMS Certified, Oracle SOA Suite, Webservices, XML, XML Schema, JAVA/J2EE, Spring (MVC , Webflow ,..., PL/SQL, Oracle 8i-11g, PostgreSQL, websphere, Resin, Web Applications, Telecommunications, Wireless, E-commerce, Sencha, sencha touch, REST, Design Patterns, WebLogic, Agile Methodologies, Spring Framework, Websphere
Education
Govt College Of Engineering (COEP) , University Of Pune 2003 — 2005
Master of Technology (M.Tech.), Computer Science & Engineering (CSE)
PVP Siddhartha Instituite of Technology 1999 — 2003
Bachelor of Technology (B.Tech.), Computer Science & Engineering (CSE)
Strayer University-Georgia
Master of Business Administration (MBA)
Professional Trainings
CenturyLink November 2014 - Present
CenturyLink August 2010 - November 2014
Smart City Telecom January 2007 - September 2010
Embarq February 2005 - September 2007
Embarq 2004 - 2007
Sprint 2004 - 2007
Goulds Pumps 1988 - 1999
Skills
MPLS, Unified Communications, Ethernet, Telecommunications, Project Management, SIP Trunking, CPE, Wireless, WAN, Telephony, SIP, VoIP, Leadership, Managed Services, Solution Selling, Co-location, Broadband, IP, Cloud Computing, Sales, Call Centers, Sales Process, Hosted Services, Network Design, Direct Sales, Enterprise Software, PRI, Switches, Account Management, Networking, Metro Ethernet, Long Distance, Salesforce.com, Cisco Technologies, T1, Sales Operations, Avaya, Selling, Security, Data Center, Optical Fiber, Private Line, Frame Relay, Management, Internet Services
Education
Syracuse University 1987 — 1990
T-mobile USA April 2010 - Present
CenturyLink August 2009 - April 2010
Embarq November 2007 - September 2009
Embarq August 2006 - November 2007
Telekomunikacja Polska January 2003 - November 2005
Telekomunikacja Polska January 2002 - December 2002
Telekomunikacja Polska April 2000 - December 2002
Skills
IP, Routers, BGP, Network Engineering, Cisco, Ethernet, TCP/IP, Routing, IPTV, Telecommunications, Switches, MPLS, QoS, DSL, WAN, Broadband, Network Design, VPN, Juniper, Alcatel, Multicast, IP Testing, Linux, SIP, Wireless, VoIP, Frame Relay, DWDM, Metro Ethernet, Network Architecture, LAN-WAN, MPLS VPN
Education
Lodz University of Technology 1996 — 2002
MSc, BSc, Electronics, Telecommunications, Comp Science
CenturyLink 2011 - Present
Embarq January 2010 - August 2011
Sprint 1982 - 2010
Centel 1980 - 1982
Education
University of Phoenix 1998 — 1999
Master of Arts (MA), Organizational Managment
ATU 1973 — 1975
Bachelor of Science (BS), Education
Stephen F. Austin State University 1971 — 1973
Psychology
University of California, Berkeley
Centurylink August 2008 - Present
Verso 2007 - 2008
Spirent Communications 1998 - 2005
Education
Capitol College 1982 — 1984
Engineer's Degree, Electronics Engineering
St. Mary's College of Maryland 1975 — 1979
BA, Human Development
Interactive Intelligence May 2014 - Present
AOTMP July 2013 - April 2014
Comcast July 2012 - July 2013
CenturyLink December 2009 - May 2012
Qwest December 2009 - January 2011
US Metropolitan Telecom, LLC October 2008 - December 2009
PAETEC April 2004 - September 2008
Gartner 2000 - 2004
AT&T 1990 - 1997
Skills
Sales Management, Telecommunications, Solution Selling, Leadership, VoIP, Direct Sales, Account Management, MPLS, Salesforce.com, Sales Process, Unified Communications, IP, Co-location, B2B, Customer Retention, Telephony, Data Center, Ethernet, SIP Trunking, Strategic Partnerships, Business Development, Team Leadership, Team Building, Networking, Call Centers, Managed Services, Sales, Sales Operations, Management, P&L Management, Selling, SaaS, Channel Partners, Wireless, Cloud Computing, Cold Calling, Marketing Strategy, Lead Generation, Professional Services, Enterprise Software, Sales Presentations, Go-to-market Strategy, Product Management, Analytics
Education
Syracuse University 1992 — 1994
University of North Carolina at Wilmington 1985 — 1988
Cazenovia 1981 — 1985
Level 3 Communications July 2015 - Present
Reach Networx June 2013 - July 2015
One Source Networks September 2012 - June 2013
Windstream Communications July 2010 - September 2012
KK & J Group April 2008 - June 2010
Mitel May 2007 - April 2008
CenturyLink June 2003 - May 2006
KMC Telecom 2003 - 2006
Advanced Communications Group 1997 - 2000
Skills
Telecommunications, Managed Services, Unified Communications, Co-location, VoIP, MPLS, SIP Trunking, Sales Management, Solution Selling, Ethernet, T1, SaaS, Telephony, Direct Sales, Channel Partners, Professional Services, Network Design, Hosted Services, LAN-WAN, Storage Area Networks, IaaS, Optical Fiber, MPLS VPN, PaaS, Wireless, SIP, Customer Retention, Selling, IP, Strategic Partnerships, Business Development, Data Center, Management, Cloud Computing, Internet Services, WAN, Call Centers, Long Distance, PRI, Salesforce.com, Broadband, Networking, Hosted Voice, VPN, Sales
Education
Stephen F. Austin State University 1991 — 1994
BA
Texas Tech University 1983 — 1987
Pine Tree High School 1980 — 1983
HS Diploma
CenturyLink 2000 - Present
QWEST COMMUNICATIONS CORP 2000 - Present
MCI Worldcom 1994 - 2000
WilTel Communications 1992 - 1994
MySoftware 1991 - 1992
AT&T 1987 - 1989
Education
Northwestern California University School of Law
Juris Doctor (J.D.)
State University of New York College at Potsdam 1989 — 1991
BA, Labor Relations
SUNY College of Technology at Canton 1985 — 1987
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
CenturyLink September 2010 - Present
CenturyLink (Formerly Qwest) September 2009 - August 2010
CenturyLink (Formerly Qwest) July 2006 - August 2009
Skills
Telecommunications, VoIP, Ethernet, IP, ATM networks, MPLS, Wireless, DWDM, Integration, Systems Engineering, Cisco Technologies, Program Management, Fiber Optics, T1, Switches
Education
Strayer University (VA) 2001 — 2002
DIPLOMA, Computer Information Systems, Cisco Systems Networking
Strayer University (VA) 1986 — 1998
BACHELOR, SCIENCE Computer Information Systems
CenturyLink March 2014 - Present
Thomson Reuters August 2004 - March 2014
Bridge Information Systems June 1998 - August 2004
Skills
VMS, SQL, Databases, ITIL, Ingres, DCL, Operating Systems, Integration, Market Data, IT Strategy, Business Analysis, Vendor Management, SSIS, Program Management, Project Management, Process Improvement, Team Leadership, Change Management, High Availability, Management, Data Center, IT Service Management, Unix, Disaster Recovery, SDLC, Microsoft SQL Server, Enterprise Architecture, Business Process..., Business Process, SharePoint, Database Design, XML, PMO, Requirements Analysis, IT Management, Oracle
Education
Webster University 2010 — 2012
Graduate Certificate, Decision Support Systems
EXIN 2010 — 2010
ITIL V3 Foundations Certification
Webster University 1997 — 1999
BS, Computer Science
St. Louis Community College 1995 — 1997
AA, Mathematics
University of Missouri-Columbia 1989 — 1992
BA, Anthropology, Biology
Wells Fargo March 2015 - Present
Wolters Kluwer Financial Services October 2014 - March 2015
CenturyLink May 2014 - September 2014
Access Genetics November 2012 - May 2014
Infinite Campus April 2012 - November 2012
Unison Comfort Technologies November 2011 - March 2012
Nichesoft Solutions Inc October 2008 - February 2009
Magic Software Pvt Ltd 2006 - 2007
Skills
SQL, C++, Java, Microsoft SQL Server, Software Development, Agile Methodologies, Testing, XML, Requirements Analysis, JavaScript
Education
St. Cloud State University 2011 — 2012
Master's degree, Engineering/Industrial Management, A
Marathwada Institute of Technology 2001 — 2005
Bachelor's degree, A
CenturyLink December 2014 - Present
Boy Scouts of America October 2014 - Present
Synacor March 2012 - December 2014
Attending ITT June 2010 - September 2012
The Home Depot February 2012 - March 2012
Infolink Technology October 2011 - December 2011
ROUND2 INC May 2011 - October 2011
Cardinal Health September 2009 - April 2010
Insight.com March 2009 - September 2009
Delta Computer Group May 2008 - February 2009
Skills
Windows Server, PHP, VMware, Microsoft Office, Linux, Software Installation, Operating Systems, HP, XP, Hardware, Microsoft SQL Server, Troubleshooting, Technical Support, Servers, Printers, Disaster Recovery, MySQL, Computer Hardware, Windows, Windows 7, Network Administration, Active Directory, Networking, System Administration, DNS, Virtualization, SAN, Visio, CentOS, Information Technology, Data Center, Red Hat Linux, VMware ESX, Help Desk Support, Laptops, VPN, Microsoft Exchange, Windows XP, Network Security, Cisco IOS, Cisco Technologies
Education
ITT - Hillard 2010 — 2012
AS, Computer Network Systems, 3.56
Stetson University 2005 — 2005
IT - Network Engineering / Security Microsoft MCP
CenturyLink November 2014 - Present
CenturyLink August 2013 - November 2014
ManTech August 2011 - July 2013
Lockheed Martin October 2005 - August 2011
US Marine Corps 1981 - 2010
Strayer University 2005 - 2008
ManTech IS&T May 2004 - October 2005
Infonet Services Corporation 1998 - 2002
Skills
DoD, Security Clearance, Information Assurance, Security+, Military, Government Contracting, Program Management, Government, Top Secret, National Security, Systems Engineering, Vulnerability Assessment, Network Security, Requirements Analysis, Configuration Management, Troubleshooting, PMP, Tactics, Force Protection, Project Management, Command, Army, Counterterrorism, Military Operations, Special Operations, Operational Planning, Defense, Computer Security, Integration, Active Directory, Weapons, Navy, System Administration, Software Documentation, Intelligence, Air Force, Windows Server, Proposal Writing, Security, Leadership, Networking, Analysis, Training, Servers, CompTIA Security, Management, VMware, Technical Support, Process Improvement
Education
The Johns Hopkins University 2015 — 2019
Engineer’s Degree, Cyber Security
Strayer University (VA) 2005 — 2008
BS, Information System
Strayer University 2005 — 2007
AA, Information System
CenturyLink August 2011 - Present
Qwest Communications Inc. 1999 - 2007
Education
St. Xavier's College
BA, Psychology/Sociology
Ciber 2011 - Present
CenturyLink October 2006 - December 2010
Sprint Nextel December 2005 - October 2006
Alliance Data September 2005 - November 2005
Blue Valley Telemarketing June 2001 - September 2005
Skills
Process Improvement, Business Analysis, Microsoft Excel, Billing Systems, Access, Visio, Invoicing
Education
Tabor College 2004 — 2004
CenturyLink May 2010 - Present
American Cancer Society January 2010 - April 2011
Qwest Communications June 2004 - June 2009
Qwest Communications September 2000 - May 2004
U S WEST COMMUNICATIONS September 1999 - August 2000
U S WEST COMMUNICATIONS November 1996 - September 1999
U S WEST COMMUNICATIONS August 1990 - October 1996
U S WEST COMMUNICATIONS January 1989 - July 1990
U S WEST COMMUNICATIONS August 1986 - December 1988
U S WEST COMMUNICATIONS February 1984 - July 1986
Skills
Telecommunications, Marketing, Proposal Writing, Data Analysis, Business Case, Networking, Sales, Research, Project Management, Policy, Product Marketing
Education
Stanford University 1975 — 1979
Bachelor of Arts, Economics
Accuoss April 2014 - Present
Accuoss April 2014 - Present
CenturyLink September 2012 - March 2014
CenturyLink April 2011 - August 2012
Qwest 2003 - October 2011
Verado 2001 - 2002
International Network Service 1997 - 2001
Skills
Cisco Technologies, Ethernet, MPLS, Managed Services, Network Administration, Telecommunications, Network Design, WAN, IP, Network Architecture, NMS, VoIP
Education
Texas A&M University 1993 — 1997
Bachelors, Computer Science & Engineering
CenturyLink April 2011 - Present
Qwest Communications 2011 - Present
Skills
Ethernet, IP, Telecommunications, Managed Services, Call Centers, VoIP, Telephony, Vendor Management, MPLS, Process Improvement, Broadband, Strategic Planning, Wireless, Management, Network Design, Unified Communications, Team Leadership, Team Building
Education
Texas A&M University 1989 — 1992
Business Management, Human Resources
CenturyLink April 2007 - Present
Frontier Corporation, a Citizens Communications Co. 1986 - 2007
Skills
Telecommunications, Salesforce.com, Product Marketing, Competitive Analysis, Direct Marketing, Sales Management, Lead Generation, Product Management, SEO, Cross-functional Team..., Strategic Partnerships, Solution Selling, Business Development, CRM, Marketing Strategy, Customer Retention, Online Advertising, Advertising, Strategy, Sales Process, SEM, Management, Mobile Devices
Education
St. John Fisher College 1987 — 1990
Bachelors, Marketing/Finance
Fairport High School 1983 — 1985
CenturyLink July 2001 - Present
Qwest Communications July 2001 - January 2013
I. Magnin/Seattle March 1989 - June 1991
Skills
Telecommunications, MPLS, Wireless, Managed Services, Call Center, VoIP, Provisioning, T1, Technical Support, Testing, Management, Switches, Process Improvement, Troubleshooting, Networking
Education
University of Washington 2003 — 2007
Network Engineering, Computer Systems Networking and Telecommunications
Technological University of the Philippines 1980 — 1988
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
CenturyLink February 2007 - Present
The Attunement December 2009 - June 2013
The Scrapbook Lecture November 1980 - August 2009
Policy Studies 2006 - 2007
TVMAX 1999 - 2005
Skills
SQL, XML, Software Development, C#, Web Applications, Mobile, .NET, Debugging, Texas History, Integration, SDLC, Mobile Devices, SOAP, Software Documentation, Wireless, SharePoint, MS Project, Unix, Eclipse
Education
Tarrant County College 1996 — 1997
AAS, Software Engineering
Granbury High School 1977 — 1979
R. L. Paschal High School 1975 — 1977
CenturyLink August 2013 - Present
Progressive IT February 2011 - August 2013
Keller-Williams Realty April 2010 - March 2011
Alcatel-Lucent May 2005 - December 2009
Cap Gemini Energy June 2004 - May 2005
TXU Business Services December 1999 - June 2004
TXU Business Services June 1987 - December 1999
Skills
Requirements Analysis, Call Center, SLA, Customer Relations, Negotiation, Scheduling, Team Leadership, Visio, Customer Service, Incident Management, Change Management, Excel, Business Process..., Sla, Microsoft Word, Call Centers, Microsoft Excel, ITIL, Management, Project Management, Data Analysis, Service Management, Managed Services, Troubleshooting, IT Operations, Telephony, Business Requirements, IT Service Management, Service Delivery, PowerPoint, Leadership, Avaya, Integration, Cross-functional Team..., Team Building, Testing, Operations Management, SDLC, Software Documentation, Training, Infrastructure, Project Delivery, System Deployment, VoIP, Avaya Technologies
Education
Tarrant County College 1981 — 1986
Associate of Arts, Business Administration
Centurylink September 2013 - Present
West Corporation January 2011 - Present
West Corporation April 2007 - Present
West Corporation January 2006 - April 2007
Skills
Billing, Customer Satisfaction, Customer Service, Problem Solving, Documentation, Outlook, Microsoft Office, Windows, Account Management, Excel, Word, Inventory Management, Visual Basic, PowerPoint, Time Management, Troubleshooting, Team Building, Customer Relations, Mentoring, Business Process, Analysis, Telecommunications, Research, Telephone Skills, Coordination, Leadership
Education
Tennessee State University 2000 — 2002
Architectural Engineering
Booker T Washington High School 1995 — 1999
CenturyLink March 2000 - Present
Ballard Spahr LLP January 1999 - March 2000
Cohen Brame & Smith April 1998 - December 1998
Bearman Talesnick & Clowdus June 1996 - April 1998
ING May 1995 - April 1996
US Securities and Exchange Commission May 1994 - July 1994
Deloitte & Touche August 1992 - July 1993
KPMG July 1991 - May 1992
Skills
Corporate Governance, Corporate Law, Mergers & Acquisitions, Contract Negotiation, Data Security, Dispute Resolution, Due Diligence, HIPAA, Hosting, Intellectual Property, Internet, LLC, Network Security, Risk Assessment, Securities, Telecommunications, VoIP, Accounting, Auditing, Tax Preparation
Education
University of Colorado School of Law 1993 — 1996
JD
The University of Texas at El Paso 1988 — 1991
BBA, Accounting
Texas A&M University 1987 — 1988
CenturyLink June 1980 - Present
Education
Tennessee Technological University 1976 — 1980
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
CenturyLink January 2004 - Present
Regions Mortgage January 2001 - December 2004
Carolina Mortgage Network 1995 - 2001
Skills
Call Center, Customer Experience, Customer Satisfaction, Telecommunications, Process Improvement, Customer Service, Quality Assurance, Leadership, Strategic Planning, Customer Retention, Team Building, Account Management, Sales Management, Net Promoter Score, Operations Management, Coaching, Business Process..., Program Management, Negotiation, Contract Negotiation, Vendor Management, SharePoint, Speech Analytics, Call Centers, Team Leadership, Cross-functional Team..., Training, Performance Management
Education
University of Phoenix 2002 — 2004
BSBA, Business Administration
State University of New York College at Potsdam 1989 — 1992
Psychology
CenturyLink May 2012 - Present
Frontier Communications July 2010 - February 2012
Verizon March 2004 - June 2010
Verizon May 2002 - March 2004
Verizon Data Services May 1999 - May 2002
Meijer January 1997 - May 1999
Skills
Technical Management, VoIP, Telecommunications, Fiber Optics, Fiber, Copper, ROADM, Construction, Optical Fiber, Technology Management, Training, Customer Satisfaction, T1, Ethernet, Networking, IP, Telephony, DSL, MPLS, Cabling, Computer Network..., Broadband, Project Planning, DWDM, Cross-functional Team..., Data Center, Telecommunications..., Telecommunications..., SDH, Wireless, Call Centers, Managed Services
Education
Taylor University 1995 — 1999
BS, Business Information Application - Minor in Economics
CenturyLink February 2011 - Present
Bradley For Wisconsin January 2014 - November 2014
CenturyLink January 2008 - February 2011
Skills
Telecommunications, Call Centers, Sales Operations, Customer Satisfaction, Wireless, Sales, Cross-functional Team..., Direct Sales, Team Leadership, Management, VoIP, Customer Experience, Account Management, Sales Management, Managed Services, Leadership, Customer Retention, Customer Service, Team Building, Vendor Management, Solution Selling, Media Relations, Salesforce.com, Sales Process, Public Speaking, Social Media
Education
University of Wisconsin-La Crosse 2007 — 2014
Political Science, Economics
Temple University 2004 — 2005
Political Science, Pre-Law
Comcast April 2014 - Present
CenturyLink July 2007 - April 2014
Qwest July 1999 - July 2007
Skills
Training, Performance Management, Human Resources, Call Centers, Telecommunications, Employee Relations, Conflict Resolution, Team Building, Recruiting, Leadership, Vendor Management, Labor Relations, Onboarding, Coaching, Employee Engagement, Program Management, Security, Management, Workforce Planning, Policy, Process Improvement, Cross-functional Team...
Education
Stephen F. Austin State University
Bachelor's degree, Criminal Justice
CenturyLink December 2011 - Present
Skills
Ethernet, Testing, Telecommunications, Wireless, Mobile Devices, Integration, Product Development, Quality Assurance, IPTV, IP, VoIP, Network Design, Switches, DSL, Broadband, Network Engineering, Vectoring, Wireless Attacks, UPnP exploits, XML Injections, Privacy, Network Security, Malware Analysis, Penetration Testing, Secure Coding, Secure Network..., Information Security, Python, C++, C#, Java
Education
Wright State University 2013 — 2015
Master's degree, Cyber Security, 4.0
Stanford University 2012 — 2013
Cryptology 1 & 2
University of Minnesota-Twin Cities 1996 — 2000
BSEE, Electrical Engineering
CenturyLink 2013 - Present
Skills
Event Management
Education
Tacoma Community College 2011 — 2015
Associate's degree, General Studies
CenturyLink January 1999 - Present
United States Marine Corps 1993 - 2000
Skills
Telecommunications, Troubleshooting, VoIP, Wireless, IP, Project Management, Microsoft Office, Management, Networking
Education
University of Wisconsin-Whitewater 2007 — 2013
Master of Business Administration (MBA), Finance
Strayer University 2002 — 2006
Bachelor of Science (B.S.), Computer Networking
CenturyLink March 2015 - Present
CenturyLink December 2013 - March 2015
Verizon Terremark May 2010 - December 2013
Codelta, Inc. November 2005 - May 2010
BAE Systems September 2004 - November 2005
General Dynamics October 2003 - September 2004
Verizon May 2003 - October 2003
Verizon October 1999 - May 2003
United States Air Force July 1991 - October 1999
Skills
Program Management, Information Technology, Cisco Technologies, Optical Network Design, Optical Engineering, Telecommunications, Project Management, Network Engineering, Network Architecture, Network Management..., Service Delivery, Change Management
Education
Strayer University (VA)
Master of Science (MS), Management Information Systems
Strayer University (VA)
Bachelor of Science (BS), Information Technology
Century Link May 2007 - March 2012
CenturyLink May 2007 - March 2012
Skills
Leadership, Project Management, Hosting, Team Building, Communication, Negotiation, Contract Negotiation, Contract Management, Training, VoIP, MPLS VPN, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Strategic Planning, Strategic Communications, Project Planning, Outstanding, Teamwork, Team Management, Team Leadership
Education
Taft College 1990 — 1991
Educational Leadership and Administration, General, 3.65
Ecolab December 2012 - Present
CenturyLink 1992 - 2011
Education
St. Cloud State University 1978 — 1982
B.S. Recreation Management
CenturyLink August 2006 - Present
SW Bell, Mtn. Bell, USWEST, Qwest June 1977 - August 2006
Summit Oaks Residential Facility September 1971 - June 1977
Education
Stephen F. Austin State University 1971 — 1976
Bachelor of Applied Science (B.A.Sc.), Psychology
Greenbrier Military 1966 — 1971
High School 8-12
NetApp July 2014 - Present
PGTEK June 2013 - Present
Apex Tool Group, LLC June 2011 - March 2013
CenturyLink February 2006 - June 2011
Tyler Business Systems April 1999 - February 2006
Skills
HP-UX, Servers, Unix, Disaster Recovery, Red Hat Linux, Storage, HP, Hardware, Operating Systems, NetApp, SAN, Data Center, Security, Databases, Patch Management, High Availability, Networking, VMware, Storage Area Networks, HP Data Protector, HP Server Hardware, Ignite-UX, SOX Compliancy, Suse, HP Blade, HP Proliant, Software Installation, System Architecture, Solaris, AIX, AIX Administration, Glance, HP SIM, HP Storage Esstenials, Suse Linux, HP EVA, ServiceGuard, Secure FTP, Hardware Installation, SAP HANA
Education
Strayer University-Florida
CenturyLink September 2009 - Present
CenturyLink September 2009 - Present
Sears Holdings Corporation October 2007 - July 2009
Sears October 2007 - July 2009
Wells Fargo Advisors October 2005 - March 2006
Wells Fargo Financial October 2005 - March 2006
Ultimate Electronics September 2004 - May 2005
Education
Stillman College 1999 — 2004
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Stillman College
B.A, Business Marketing
Multiband November 2011 - Present
Multiband November 2011 - July 2012
CenturyLink January 1994 - April 2011
Skills
Situational Leadership, Communication, Conflict Management, Change Management, Performance Management, Cross-functional Team..., Management, Team Building, Leadership, Time Management, Call Centers, Process Improvement, Team Leadership, Customer Experience, Customer Service, Customer Satisfaction, Employee Training, Customer Retention, Training, Telecommunications, Sales, Coaching
Education
University of St. Thomas 1986 — 1988
MBA
St. Cloud State University 1969 — 1974
Education
CenturyLink April 2011 - Present
Qwest March 2004 - March 2011
Two Degrees May 2003 - March 2004
Education
Sterling College 1999 — 2003
Bachelor of Arts (BA), Business Administration
CenturyLink Area Plant supervisor - Central Office - RetiredCenturyLink1970 - 2012
Skills
Central Office -..., T1, Telecommunications, DS3, DSL, Telephony, Ethernet, VoIP, DWDM, Broadband, Fiber Optics, IP, Wireless, Frame Relay, SDH, TDM, Provisioning
Education
Franklin High School 1962 — 1966
Sussex County Community College
Carmel Financial July 2014 - Present
CenturyLink September 2007 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Sales, Retail, Leadership, Management, Negotiation, Sales Management, Logistics, Team Leadership, Team Building, Teamwork, Direct Sales, Call Centers, Customer Retention, Sales Operations, Sales Process, Marketing, Forecasting
Education
Tallahassee Community College
CenturyLink
Skills
Telecommunications, IP, Ethernet, SIP, MPLS, Wireless, DWDM, SDH, Network Design, VoIP, Transmission, DSL, SS7, Fiber Optics, CDMA, Team Leadership, Project Management, Microsoft Excel, Strategic Planning, Management, Leadership, Team Building
Education
Texas A&M University 1973 — 1978
Bachelor's degree, Telecommunications Engineering
CenturyLink June 1998 - Present
Skills
Avaya IP Telephony, Avaya Communication..., Avaya Site..., Avaya Aura, UCCE, Contact Centers, Call Routing, Avaya CMS, Telecommunications, VoIP, Ethernet, IP, MPLS, TDM, Avaya, SIP Trunking, ISDN, Avaya ASA
Education
St. Joseph's College (IN) 1987 — 1991
Bachelor of Science (BS), Mathematics
CenturyLink 2014 - Present
Sutherland Global Services April 2012 - March 2014
Skills
Telecommunications, VoIP, Telephony, IP, Ethernet, Wireless, Call Centers, DSL, Broadband, Computer Network..., Managed Services, Switches, Network Design, Avaya Technologies, WAN, Troubleshooting, LAN-WAN, Cisco Technologies, Cabling, Routers, Customer Experience, Provisioning, Customer Retention, Wireless Networking, Technical Support, Data Center, Networking, Customer Satisfaction
Education
Strayer University 2008 — 2015
Bachelor of Science (BS), Homeland security &information systems
DigitalGlobe May 2011 - Present
Dataline February 2009 - September 2011
CenturyLink January 2005 - February 2009
Skills
Management Contracts, Contracts Administrators, NCMA, FAR
Education
Strayer University 1995 — 1999
BS, Business Administration and Management, General