CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
Dell 2014 - Present
Pivotal Inc. 2013 - 2014
CenturyLink 2012 - 2013
Dell 2009 - 2012
Burton Group Financial Advisors 2008 - 2009
Skills
Cloud Computing, Solution Selling, Sales, SaaS, Salesforce.com, Partner Management, Program Management, Sales Operations, Business Development, Enterprise Software, Product Marketing, Channel Partners, Team Leadership, Marketing Strategy, Data Center, Multi-channel Marketing
Education
The University of Texas at Austin 2005 — 2008
BA, Economics
CenturyLink Technology Solutions January 2012 - Present
CenturyLink January 2009 - May 2012
Eaton Electrical June 2007 - January 2009
US Navy July 1997 - June 2007
Skills
Data Center, Troubleshooting, Telecommunications, Disaster Recovery, Network Architecture, Project Management, Security, Electrical Engineering, Computer Hardware, TCP/IP, Systems Engineering, Facilities Management, Process Improvement, Cloud Computing, UPS systems, Program Management, Hardware, Co-location, Managed Services, Servers, VoIP, UPS Systems, Vendor Management, Management
Education
Thomas Edison State College 2001 — 2007
BS, Nuclear Engineering Technology
CenturyLink February 2014 - Present
Peak Westron January 2013 - December 2013
Morse Communications, Inc. September 2008 - May 2012
Telecom May 1994 - June 2008
Skills
VoIP, Telephony, Channel, Managed Services, Unified Communications, IP, Solution Selling, Cloud Computing, Telecommunications, SaaS, Sales Management, Direct Sales, Business Development, Sales Operations, Sales, MPLS, Security, Cabling, Go-to-market Strategy, Virtualization, Selling, Ethernet, Sales Process, Strategic Partnerships, SIP, Professional Services, VMware, Enterprise Software, Pre-sales, Wireless, Salesforce.com, Avaya, New Business Development, Video Conferencing, Wireless Networking, Channel Partners, Call Centers, Account Management, Data Center, Cold Calling, Cisco Technologies, SIP Trunking, Networking, Sales Enablement, LAN-WAN, Network Security, Sales Engineering, WAN, Business Alliances, Partner Management
Education
The University of Texas at Dallas 1996 — 1998
Economics and Finance
North Lake CC 1989 — 1992
AAS
Irving High School 1988 — 1990
CenturyLink August 2015 - Present
CenturyLink August 2015 - Present
Sprint 2014 - 2015
Verizon Wireless August 2004 - April 2014
USAMobility February 1996 - August 2005
Metrocall Paging January 1996 - July 2004
Skills
Christian Ministry, Sales Management, Account Management, Sales, Management, Wireless, Customer Retention, Direct Sales, Cold Calling, Solution Selling, Sales Process, Telecommunications, Sales Operations, Sales Presentations, Unified Communications, B2B, VoIP, Selling, M2M, Strategic Partnerships
Education
Truckee Meadows Community College 2011 — 2015
Bachelor of Business Administration (BBA)
Banning high school 1985 — 1988
Theology/Theological Studies
Ruckus Wireless July 2015 - Present
CenturyLink March 2014 - July 2015
Sprint February 2011 - March 2014
Sprint Nextel 2003 - 2011
Sprint 2001 - 2003
AT&T October 1999 - October 2001
Sprint 1997 - 1999
Williams Communications 1995 - 1997
Skills
Sales, Business Development, Unified Communications, Mobile Devices, Wireless Broadband, IP, Voice & Data Convergence, Contract Negotiation, Cellular Communications, Mobile Telephony, Mobile Technology, 4G, Ethernet, Cloud Computing, SIP Trunking, Solution Selling, Channel Partners, M2M, Direct Sales, Salesforce.com, Strategy, Telecommunications, Account Management, Selling, SaaS, Data Center, Sales Process, Cross-functional Team..., WAN, Sales Operations, Leadership, Management, Customer Retention, Go-to-market Strategy, Strategic Partnerships, Managed Services, VoIP
Education
The University of Texas at Austin
Bachelor of Arts, Economics
Rio Tinto February 2015 - Present
CenturyLink May 2013 - February 2015
UNS Energy Corporation May 2012 - May 2013
Tucson Electric Power June 2010 - April 2012
The University of Arizona Foundation April 2007 - June 2010
Independent Consultant August 2006 - February 2007
KB Home 2006 - 2006
UniSource Energy Corporation 2001 - 2006
International Association of Business Communicators, Tucson Chapter 2004 - 2005
Skills
Public Relations, Crisis Communications, Editing, Internal Communications, Marketing Communications, Corporate Communications, Newsletters, Copywriting, Public Speaking, Social Media Marketing, Web Content, Press Releases, Media Relations, Creative Writing, Adobe Creative Suite, Creative Strategy, Television, Content Management, Journalism, Blogging, Facebook, Online Marketing, Marketing, Content Strategy, Strategy, Fundraising, Marketing Strategy, Social Media
Education
University of Arizona 1993 — 1998
Journalism, Psychology, Communications, Marketing
CenturyLink November 2014 - Present
Louisiana Senate March 2014 - May 2014
McGlinchey Stafford January 2013 - August 2013
The Coca-Cola Company May 2013 - July 2013
Kean Miller LLP August 2012 - October 2012
Breazeale Sachse and Wilson LLP May 2012 - June 2012
Southern University and A&M College System October 2010 - July 2011
Louisiana Workforce Commission July 2010 - October 2010
Essential Gifts Scholars Academy August 2008 - August 2009
The COPE Center January 2006 - July 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Legal Writing, Legal Research, Public Relations, Westlaw, Higher Education, Fundraising
Education
Southern University Law Center 2011 — 2014
Doctor of Law (JD)
Southern University
Master of Public Administration (MPA)
University of Louisiana at Monroe 2005 — 2008
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University College London, U. of London
CenturyLink February 2003 - August 2014
WilTel Communications January 1997 - February 2002
Alagaso October 1984 - December 1996
Skills
Telecommunications, Managed Services, Solution Selling, Unified Communications, VoIP, Direct Sales, MPLS, Account Management, Wireless, Salesforce.com, IP, Call Centers, Cloud Computing, Sales Process, Telephony, Sales Operations, Sales Management, Sales, Ethernet, Customer Retention
Education
University of Alabama at Birmingham 1986 — 1996
Bachelor's degree, Double Major in Marketing and Industrial Distribution
Comeaux High School 1981 — 1983
HIgh School Degree
CenturyLink 2013 - 2014
ICM Finance 2003 - 2013
Dynegy 2000 - 2002
Broadwing 1999 - 2000
Skills
New Business..., Deal Structuring ●..., Enterprise Solutions ●..., P&L Ownership ●..., Consulting ● Business..., Alternative Investments..., Start-ups, Strategy, Cross-functional Team..., Product Management, CRM, Product Marketing, Entrepreneurship, Mergers & Acquisitions, Management, Business Planning, New Business Development, Contract Negotiation, Product Development, Leadership, Project Planning, Risk Management, Negotiation, Business Analysis
Education
Thunderbird School of Global Management 1995 — 1997
Master of Business Administration (MBA), Global Management
Vanderbilt University 1991 — 1995
Bachelor of Arts (B.A.), History, minor in Spanish
Empire Real Estate January 2014 - Present
Geordan Communities October 2011 - January 2014
CenturyLink July 2002 - February 2012
ERA Jack Hughes Realty December 2005 - October 2011
Byrd & Byrd, Attorneys at Law June 1996 - July 2002
Skills
Outlook, Excel, Customer Relations, Word, Microsoft Office, Microsoft Excel, Microsoft Word, Negotiation, Real Estate, Contract Negotiation, Marketing, Sales, Team Building, Leadership, Marketing Strategy, New Home Sales, New Business Development, PowerPoint, Residential Homes, Project Management, Selling, Event Planning, Advertising, Social Media, Social Media Marketing, First Time Home Buyers, Relocation, Real Estate Transactions, Marketing Communications, Accounting, Single Family Homes, Team Leadership, Budgets, Sales Management, Construction, Account Management, Customer Satisfaction, Retail, Short Sales, Foreclosures, Investment Properties, Referrals, Real Property, Investors, REO, Buyer Representation, Listings, Home Staging, FHA
Education
Troy University Dothan 2005 — 2005
Real Estate
Troy State Dothan - Cottonwood High School
CenturyLink April 2011 - Present
QWEST COMMUNICATIONS CORP November 2007 - Present
QWEST COMMUNICATIONS CORP April 2008 - April 2011
QWEST COMMUNICATIONS CORP May 2001 - November 2007
Skills
Telecommunications, Fiber Optics, Project Management, Network Design
Education
Universidad del Norte
BS Civil Engineer
Universidad Industrial de Santander
Telecommunications Project Management
Universidad del Norte
Minor Surface Mining Engineering
CenturyLink 2015 - Present
CenturyLink 2014 - 2014
Sovee.com 2013 - 2014
Verizon 2004 - 2013
Sprint 2002 - 2004
Momentum Business Solutions 2000 - 2002
Bloomington Broadcasting 1999 - 2000
Pitney Bowes 1997 - 1999
IKON Office Solutions 1996 - 1997
Walt Disney Company 1994 - 1996
Skills
Cloud Computing, Telecommunications, Professional Services, Virtualization, Managed Services, Leadership, Unified Communications, New Business Development, Solution Selling, Salesforce.com, Business Strategy, Management, MPLS, Cross-functional Team..., Contract Negotiation, Wireless, Strategic Partnerships, IP, CRM, ITIL, SaaS, Business Intelligence, Microsoft Office, Network Design, Key Account Management, IT Outsourcing, Microsoft Technologies, Optimization, Customer Relations, Technology Integration, VoIP, Rainmaker, Grid Computing, Strategy, Technology..., Virtual Server, Application Management, Replication, Storage Virtualization, Strategic Planning, Customer Satisfaction, Social Media Marketing, Sales, Sales Management, Social Networking, Information Security, Relationship Management, Cross Selling, Customer Retention, Business Alliance...
Education
Tusculum College 2003 — 2005
Bachelor of Science (B.S.)
University of Kentucky 1994 — 1996
Western Kentucky University 1994 — 1995
Disney University 1995 — 1995
Mousters
CenturyLink January 2014 - Present
Savvis May 2011 - January 2014
Cross Trained Consulting January 2010 - May 2011
Edward Jones December 2006 - January 2010
Technician Performance Improvement Council June 2002 - December 2006
Tokyo Electron February 1999 - December 2006
Intel October 1997 - February 1999
US Navy October 1989 - October 1997
Skills
Leadership Development, E-Learning, Performance Management, Change Management, Blended Learning, Organizational..., Organizational..., Learning and Development, Technical Training, Product Launch, Learning Management..., Instructional Design, Instructional Technology, Public Speaking, Strategic Leadership, Business Strategy, Coaching, Management Consulting, Training, Kirkpatrick, Leadership, Performance Improvement, Instructor-led Training, Management, Strategic Planning, Employee Training, Learning Management, Captivate, Needs Analysis, ADDIE, Strategy, Consulting, Training Delivery, Organizational Learning, Adult Education, Performance Consulting, Strategic Partnerships, Knowledge Management, Interviews, Workshop Facilitation, Executive Development, 360 Feedback, Organizational Design, Succession Planning, Talent Management, Career Development, Employee Engagement, Cross-functional Team..., Program Management, Project Management
Education
University of Texas at Dallas - Naveen Jindal School of Management 2000 — 2002
MBA
Thomas Edison State College 1995 — 1997
BS
Flora-Bama August 2012 - September 2013
WSFA 12 News February 2011 - August 2012
Harri Anne Smith for Senate Campaign June 2010 - September 2010
Tim James 2010, Inc. 2009 - June 2010
CenturyLink March 2008 - June 2009
Skills
Sales, Social Media Marketing, Advertising, Marketing Communications, Online Advertising, New Business Development, Sales Operations, Customer Service, Sales Management, Public Relations, Marketing, Social Media, Microsoft Office, Facebook, Social Networking, Digital Marketing, Marketing Strategy, Management, Strategic Planning, Event Management, Event Planning, Account Management
Education
University of Alabama
Bachelor of Science
EXPRESS April 2014 - Present
Full Sail University March 2014 - Present
Full Sail University February 2014 - Present
City of Monroe July 2012 - July 2013
Mississippi Children's Museum September 2011 - May 2012
CenturyLink June 2011 - July 2011
Education
Full Sail University 2013 — 2015
Master's degree, Entertainment Business
Tougaloo College 2008 — 2012
Mass Communications with emphasis in Public Relations, Public Relations
Neville High School 2004 — 2008
High School Diploma
Dex Media February 2015 - Present
YP October 2013 - November 2014
Valeroso Cigars February 2013 - September 2013
CenturyLink April 2012 - January 2013
SUPER MEDIA January 2006 - November 2011
LOUDMOUTH MEDIA February 2004 - January 2006
Skills
Direct Mail, Online Marketing, Advertising, Customer Service, Lead Generation, SEM, Online Advertising, Mobile Marketing, Sales Presentations, Social Media Marketing, B2B, Customer Retention, Direct Marketing, Advertising Sales, Salesforce.com, Digital Marketing, Consultative Selling, New Business Development, Solution Selling, B2B Marketing, Selling, Cold Calling, Sales, Strategic Partnerships, CRM, Sales Process, PPC, Account Management, Sales Operations, Direct Sales, Marketing, Sales Management, SEO, Google Adwords, Customer Acquisition, Telecommunications, Competitive Analysis, Market Planning, Product Marketing, Networking, Marketing Management, Marketing Strategy, Email Marketing, Cloud Computing, Trade Shows, SaaS, Multi-channel Marketing, Training, Business Development, Integrated Marketing
Education
The University of Texas at Arlington
University of Arkansas at Fayetteville
Business- Marketing
CenturyLink October 2013 - Present
TISTA Science and Technology Corporation November 2012 - May 2013
DRS Defense Solutions, LLC April 2007 - April 2012
Pearson Government Solutions October 2004 - June 2006
Independent Consultant 2000 - 2004
GTE Government Systems December 1998 - March 1999
Northrop Grumman Corporation April 1984 - February 1997
BBDO December 1977 - May 1983
Skills
Government Contracting, Proposal Writing, Government, Program Management, Defense, New Business Development, DoD, RFP, Capture, Business Development, Contract Management, Management, Image Capture, Integration, Military, Telecommunications, Executive Management, Cross-functional Team..., Federal Government, Government Proposals, Technical Writing, Leadership, Systems Engineering, SharePoint, Security Clearance, Management Consulting, Deltek, Process Improvement, Strategic Planning, Proposal Support, Professional Services, Requirements Analysis, Government Procurement, Strategy, FAR, Information Assurance, Earned Value Management, Proposal Leadership, Aerospace, SDLC, Security, Information Technology, Requirements Management, Analysis, Intelligence, Project Planning, Operational Planning, PMP, Air Force, Army
Education
University at Buffalo
B.S., Business Administration
University of Alabama in Huntsville June 2012 - Present
Clinic For Women, P.A. November 2007 - Present
CenturyLink June 2007 - September 2007
Warner Chilcott July 2005 - February 2007
Abercrombie & Fitch March 2005 - July 2005
Tuscaloosa County Board of Education January 2004 - May 2004
Skills
Microsoft Office, Data Entry, Fundraising, Event Planning, Public Speaking, Project Coordination, Transcription, Pharmaceutical Sales, Organizational..., Team Coordination, Writing Skills, Contract Management, Customer Relations, Brochure Development, Business Management, Medical Records, Windows 7, Product Development, Data Analysis, Office Administration, Publicity, Territory Development, Store Management, Social Networking, Adobe Acrobat, Conducting Interviews, English Literature, Team Oriented, QuarkXPress, Administrative Support, Home Networking, Router Configuration, Photoshop, Supply Chain Management, Editing, Events Coordination, Research, Management, Team Building, Customer Service, Nonprofits
Education
University of Alabama in Huntsville 2012 — 2014
Graduate Studies, Federal Contracting and Procurement Management, 3.8
University of Alabama 2000 — 2004
Communication & Information Sciences, Public Relations, English Literature, General Business
Alaska Communications Systems April 2011 - Present
Alaska Communications February 2008 - April 2011
Alaska Communications January 2006 - February 2008
Alaska Communications June 2004 - January 2006
CenturyLink January 2003 - June 2004
CenturyLink January 2000 - February 2003
CenturyLink May 1998 - February 2000
Pacific Telecom June 1996 - June 1998
Pacific Telecom June 1994 - June 1996
Skills
Telecommunications, CDMA, Construction Management, Contract Negotiation, Contract Management, AutoCAD, Motorcycling, Atv, Outside Plant..., Project Management, Zoning and variances,..., Outside Plant, Wireless, Telephony, Computer Network..., Ethernet, MPLS, Network Design, Project Planning, IP, Vendor Management, VoIP
Education
University of Alaska Southeast
Computer Science
CenturyLink May 2015 - Present
CenturyLink March 2014 - April 2015
CenturyLink July 2013 - February 2014
CenturyLink July 2002 - June 2013
Verizon November 2000 - June 2002
Verizon February 1998 - October 2000
GTE 1987 - 1998
Education
University of Alabama 1977 — 1979
BS in Commerce and Business Administration, Industrial Management
STP Nuclear Operating Company / STPNOC / Energy Production January 2011 - Present
CenturyLink January 2010 - December 2010
CenturyTel, Inc. January 2008 - November 2010
CenturyTel, Inc. January 2000 - January 2008
CenturyTel January 1994 - January 1999
Skills
Integration, Management, Process Improvement, Leadership, Strategy, Program Management, ERP, Telecommunications, Enterprise Software, Vendor Management, SAP, Business Process, Business Analysis, Strategic Planning, Project Management, IT Strategy, Governance, PMP, Business Intelligence, Cloud Computing, PMO, Mergers & Acquisitions, ITIL, Cross-functional Team..., Business Strategy, Information Technology, IT Management, Requirements Analysis, VoIP, Budgets, Business Development, SaaS, Change Management, Business Process..., Software Development, IT Operations, SDLC, Disaster Recovery, Outsourcing, Enterprise Architecture, Troubleshooting, Data Center, Project Portfolio..., Organizational..., Security, Senior Executive..., Analysis, Team Leadership, Start-ups, Project Planning
Education
The University of Texas at Austin - The Red McCombs School of Business 2013 — 2014
Executive MBA, Finance and Strategic Management
University of Louisiana at Monroe 1995 — 1999
Bachelor of Business Administration (BBA), Management Information Systems, Computer Science
CenturyLink June 2014 - Present
USAA August 2008 - May 2014
USAA May 2007 - August 2008
USAA June 2006 - May 2007
Valero Energy Corporation June 2005 - August 2005
Skills
SDLC, DB2, C++, Software Development, Easytrieve, XML, Unix, SQL, Java, HTML, Hibernate, Software Project..., Websphere, IBM Mainframe, Eclipse, C#, .NET, Agile Methodologies, Oracle, Microsoft SQL Server, JCL, Web Services, JUnit, Wicket, SPUFI, Java Enterprise Edition, SOA, Windows, Perl, Technical Project..., JavaScript, SOAP, Underwriting, Property & Casualty..., Vendor Management, C Programming Language, PL/SQL, ServiceMix, XMLBeans
Education
The University of Texas at San Antonio 2008 — 2013
MBA, Project Management, 4.0
The University of Texas at San Antonio 2004 — 2006
BBA, Information Systems, 4.0
CenturyLink January 2015 - Present
Sears Holdings Corporation May 2008 - January 2015
Dell Computer July 2006 - October 2007
Dell May 2005 - June 2006
Qwest Communications September 1996 - September 2004
Retail Sales July 1992 - May 1996
Skills
Customer Experience, Process Improvement, Technical Support, Call Center, Sales, Strategy, Leadership, Management, Call Centers, Human Resources, Project Management, Customer Service, Outsourcing, Interviews, Recruiting, Program Management, Vendor Management, Team Building, Training, Customer Satisfaction, Performance Management, Coaching, Change Management, Strategic Planning, Analysis, Customer Retention, Risk Management, Data Analysis, Project Planning, Account Management, Analytics, Budgets, Business Process..., Business Development, CRM, Cross-functional Team..., Employee Training, Forecasting, Leadership Development, Marketing, Operations Management, Product Management, Quality Assurance, Retail, Sales Management, Sales Operations, Social Media, Team Leadership, Team Management, Teamwork
Education
The University of Texas at San Antonio 1983 — 1985
English/Communications
CenturyLink July 2014 - Present
Cox Communications July 2008 - July 2014
BellSouth April 1998 - July 2008
Bellsouth Telecommunication September 2005 - February 2006
Walgreens September 1997 - April 1998
Managed Biomedical Services September 1996 - September 1997
Sola Communications December 1995 - June 1996
US Army November 1984 - December 1992
Skills
VoIP, Troubleshooting, IP, Telecommunications, Telephony, CCNA, Technical Support, LAN-WAN, Wireless Networking, Linux, Databases, Cisco Call Manager, Solaris, A+ Certified, Routing Protocols, Microsoft Servers, Satellite Communications, tdm, PRI, Database Administration, Windows 7, IP PBX, LAN/WAN, IP Networking, Subnetting, Computer Hardware..., Hardware/Software..., RF Communications, Optical Communications, OC3, OC48, OC192, t1, t3, Nortel switches, lucent Switch, Oracle SQL, PL/SQL, SQL*Plus, Relational Databases, SQL database design, Database Design, Database Development, Home Networking, Lucent DACS, Preventive Maintenance, Field Service, Field Support, ISDN, Cisco Technologies
Education
Tulane University 2010 — 2013
CPIT, Information Technology
Herzing 2003 — 2005
Computers
Delgado Community College 1993 — 1995
A.A.S, Electronics - Biomedical Equipment Repair
Bonnabel High School 1984 — 1986
Diploma, College Prep
Centurylink October 2014 - Present
CenturyLink October 2014 - Present
CenturyLink January 2001 - October 2014
Skills
SDH, Cisco Technologies, T1, Routers, Ethernet, Troubleshooting, MPLS, Telecommunications, IP, VoIP, Telephony, Wireless, Juniper Technologies, Network Design, Fiber Optics, DS3, Managed Services, Digital Electronics
Education
University of Alabama 1990 — 1996
bachelor's degree, History and Anthropology
Coventry Health Care, an Aetna Company July 2013 - Present
CenturyLink June 2011 - October 2011
Skills
Troubleshooting, Onboarding, Process Improvement, Software Documentation, Technical Support, Networking, SharePoint, Vendor Management, Visio, Call Centers
Education
State University of New York at Buffalo
Barclays April 2015 - Present
Johnson Controls August 2012 - April 2015
CenturyLink August 2008 - June 2012
US Navy December 1999 - July 2008
Skills
Facilities Management, Data Center, HVAC, Operations Management, Project Management, UPS systems, Military, Navy, Power Distribution, Facilities Operations, Microsoft Excel, Managed Hosting, Mission Critical..., Government, Event Planning, Microsoft Word, Hosting, Web Hosting, Telecommunications..., Emergency Power, Diesel Generators, Nuclear Power Plants, Nuclear Engineering, Event Management, Large-scale Event..., Customer Interaction, Customer Engagement, Customer Experience, Facilities Engineering, ALC, Visio, Fire Suppression Systems, Fire Sprinkler Systems, Property Management, Investment Banking, Regulatory Compliance
Education
Thomas Edison State College 2007 — 2008
BS, Nuclear Engineering Technology
United States Naval Academy 2003 — 2006
Majored in Economics
Naval Academy Preparatory School 2002 — 2003
Naval Nuclear Program 1999 — 2002
Moorestown High School 1995 — 1999
Seagate Technology February 2014 - Present
CenturyLink August 2002 - January 2014
iGate Mastech February 2001 - August 2002
Tomsk State University July 1996 - January 2001
Skills
Unix, SAS, SQL, PL/SQL, Windows, Java, C++, Data Warehousing, ODBC, Unix Shell Scripting, HTML, Perl, Databases, PHP, MySQL, Business Intelligence, Solaris, Linux, Software Project..., Network Administration, System Administration, Troubleshooting, Software Engineering, Red Hat Linux, Database Design, TCP/IP, JavaScript, Active Directory, Shell Scripting, VMware, Apache, Windows Server, Telecommunications, Microsoft SQL Server, Oracle, Software Development, DNS, QlikView, SAS E-Miner, JBoss Application Server, Hadoop, R, Neo4j
Education
Tomsk State University 1993 — 1998
Master of Science (M.S.), Computer Science
CenturyLink November 2010 - Present
Mitel October 2006 - November 2010
Sprint 1998 - 2006
Bell Atlantic Meridian Systems 1993 - 1998
Executone 1990 - 1994
Monroe Systems 1988 - 1989
Oce 1984 - 1989
Skills
VoIP, Unified Communications, MPLS, Managed Services, Professional Services, SIP Trunking, Sales, Sales Management, Salesforce.com, Solution Selling, T1, Wireless, IP, Ethernet, Co-location, Cloud Computing
Education
DeVry University 1980 — 1983
New Providence High School 1974 — 1978
Thomas Edison State College
Stonegate Mortgage Corporation December 2009 - Present
CenturyLink December 2008 - December 2009
Hallmark Cards February 2005 - May 2008
Huffines Auto Group June 2002 - January 2005
AOL Time Warner November 2000 - September 2001
Garden.com November 1999 - November 2000
Sprint November 1998 - November 1999
J.C. Penney March 1988 - November 1998
Skills
PPC, SEM, Web Analytics, Affiliate Marketing, Database Marketing, CRM, Direct Mail, Loyalty Programs, Budgets, Return on Investment, Forecasting, Catalogs, Direct Marketing, Customer Acquisition, Email Marketing, Analytics, Omniture, Lead Generation, E-commerce, Digital Marketing, Strategy, Marketing, Marketing Communications, Leadership, Management, SEO, B2B, Online Marketing
Education
The University of Texas at Dallas 1994 — 1996
MPA, Public Policy Analysis
University of North Texas 1984 — 1987
BA, Media Production & Management
CenturyLink November 2014 - Present
CBRE October 2011 - March 2014
Twin City Hardware February 2009 - August 2010
Best Buy June 2006 - February 2009
Best Buy September 2001 - June 2006
Best Buy July 1996 - September 2001
Best Buy September 1992 - July 1996
Skills
Cross-functional Team..., Contract Management, Facilities Management, Budgets, Management, Leadership, Contract Negotiation, Vendor Management, Team Building, Negotiation, Retail, Six Sigma, Construction, Customer Satisfaction, Coaching, Project Planning, Customer Service, Operations Management
Education
Truman State University 1978 — 1980
Two Year Certification Vocational Child Development, Early Childhood Education and Teaching
CenturyLink February 2010 - Present
Transamerica Investment Services, Inc. July 2009 - November 2009
American Century Investments January 2001 - November 2008
JPMorgan/American Century Retirement Plan Services February 2000 - January 2001
JPMorgan/American Century Retirement Plan Services April 1998 - January 2000
American Century Investments August 1995 - March 1998
NKHW Inc. November 1994 - July 1995
UMB Financial Corporation September 1991 - November 1994
Moore Sturges and Associates January 1989 - August 1991
Skills
Corporate Communications, Strategic Planning, Internal Communications, Executive Communications, Crisis Communications, Strategic Communications, Editing, Writing, Public Relations, Communication Training, Marketing, Strategy, Leadership, Direct Marketing, Integrated Marketing, Press Releases, Management, Program Management, Marketing Communications, Message Development, Community Development, Media Relations, Leadership Development, Event Management, Team Player, Team Motivation
Education
Truman State University 1984 — 1989
Bachelor of Arts, Mass Communication
CenturyLink April 2011 - Present
Qwest Communications 2005 - 2011
Qwest 1998 - 2005
Ball Aerospace June 1997 - April 1998
US Air Force June 1992 - May 1997
Skills
Problem Solving, Operations Management, Program Management, PMP, Six Sigma, Business Analysis, Process Improvement, Business Strategy, Project Planning, Software Project..., Requirements Analysis, Sales Operations, Supplier Negotiation, Vendor Management, French, Operating Budgets, Contract Negotiation, PMO, Management, VoIP, Telecommunications, Resource Management, Call Center, Leadership, Team Building, IT Management, Project Portfolio..., SDLC, Cross-functional Team..., Project Management, Business Process..., Outsourcing, Team Management, Product Development, Integration, Strategic Planning, Wireless, Process Engineering, Risk Management, Team Leadership, MS Project, Change Management, Cloud Computing, Negotiation, Budgets, Contract Management, Business Process, Managed Services, Product Management
Education
Troy University 1993 — 1994
MS, Management
United States Air Force Academy 1988 — 1992
BS, History/French
CenturyLink September 2012 - Present
Linde Group November 2011 - August 2012
US Navy May 2007 - June 2011
US Navy September 1988 - June 2011
USS NIMITZ CVN-68 January 2002 - February 2007
Nuclear Power Training Unit (MARF) - Ballston Spa, NY October 1998 - December 2001
USS CARL VINSON CVN-70 October 1995 - September 1998
USS TRUXTUN CGN-35 January 1993 - September 1995
Nuclear Power Training Unit (A1W) - Idaho Falls, ID September 1990 - November 1992
Skills
Nuclear, Supervisory Skills, Inspection, Quality Assurance, Navy, Military, Security Clearance, Reactor, Maintenance Management, DoD, Preventive Maintenance, Military Experience, Power Generation, Planned Preventative..., Troubleshooting, Military Operations, Plant Operations, Emergency Management, Electronics, Force Protection, Personnel Supervision, Information Assurance, National Security, Engineering Management, Process Improvement, Program Management, Test Equipment, Electricity, Team Leadership, Training, Calibration, Team Building, Maintenance & Repair, Hazardous Materials, Physical Security, Industrial Safety, Root Cause Analysis, Firefighting, Operations Management, Electrical Safety, Leadership, Power Plants, Equipment Maintenance, Radiation Safety, Command, Nuclear Engineering, Military Training, Operational Planning, Organizational..., Electronics Repair
Education
Thomas Edison State College 1999 — 2010
BSAST, Nuclear Engineering Technology
Cypress High School 1983 — 1987
Comcast Business January 2015 - Present
China Telecom Americas April 2012 - September 2012
CenturyLink 2012 - 2012
Level (3) Communications LLC/ Global Crossings Inc. October 2009 - November 2011
Verizon Business June 2006 - August 2008
SBC April 2002 - May 2005
Skills
Cloud Computing IaaS, National Account..., Enterprise Mobility, Customer Acquisition, Customer Service, Salesforce.com, Sales Engineering, RFP, MPLS, CDN, VoIP, Telecommunications, Sales Management, Mobile IPv6, SaaS, Unified Communications, Channel, Data Center, Ethernet, Hosted Services, Co-location, CRM, WAN, Mobile Devices, Wireless, IP, Selling, Account Management, Sales
Education
University College London, U. of London 1987 — 1988
University of Wisconsin-Milwaukee 1981 — 1987
BA
ADT November 2012 - Present
ADT Security Services May 2008 - December 2012
CenturyLink October 2005 - May 2008
Regions Financial Corporation 2003 - 2005
Skills
Recruiting, Talent Acquisition, Employee Relations, Applicant Tracking..., Call Centers, HR Policies, HRIS, Hiring, Human Resources, Internet Recruiting, Interviews, New Hire Orientations, Onboarding, Payroll, Personnel Management, Talent Management, Technical Recruiting, Time Management, Benefits Administration, College Recruiting, Deferred Compensation, Employee Benefits, Employee Engagement, Performance Management, Temporary Placement, Training, Workforce Planning
Education
Troy University in Montgomery 2001 — 2002
Bachelor of Science (BS), Resource Management
Troy University in Montgomery
Xerox September 2014 - Present
QinetiQ North America April 2014 - September 2014
CenturyLink March 2014 - April 2014
Computer Sciences Corporation June 2009 - July 2013
Roll-Royce Naval Marine, Inc. June 2008 - December 2008
Northrop Grumman August 2007 - June 2008
ARINC December 1998 - August 2007
Dean A. Siedlecki, PA June 1991 - October 1995
Phillip, Sloan & Silverman, PA June 1989 - June 1991
Westinghouse Electric Company June 1981 - July 1989
Skills
FAR, Government Contracting, Security Clearance, Management, Earned Value Management, Mergers & Acquisitions, Operations Management, Leadership, Strategic Planning, Policy, Resource Management, Proposal Writing, Contract Management, Business Development, Contract Negotiation, Analysis, Finance, Business Process...
Education
University of Baltimore School of Law 1984 — 1988
J.D., Law
Towson University 1975 — 1980
Bachelor of Science (BS), Accounting, 2.89 gpa
BPI 1972 — 1974
High School, Science and Egineering
CenturyLink March 2007 - Present
SShanahan Translations January 2000 - March 2012
EMBARQ March 2007 - 2008
Vycera Communications June 2000 - February 2007
Skills
Project Management, Analysis, Leadership, Customer Experience, Team Building, Cross-functional Team..., Operations Management, Telecommunications, Strategic Planning, Agile Methodologies, Functional Design, User Acceptance Testing, Backlog Management, Vendor Management, Requirements Analysis, Requirements Gathering, Software Documentation, Great Motivator, Highly detail oriented, Critical Thinking, MS Project, Training, Problem Solving, Technical Writing, User Requirements, User Stories, Management
Education
University of Maryland University College 1997 — 2000
BA, English, Business
Universidad Complutense de Madrid 1988 — 1991
Associate, Economics/Business
Wells Fargo July 2014 - Present
Shell Trading September 2013 - June 2014
CenturyLink February 2012 - September 2013
JP Morgan Chase January 2011 - February 2012
Qwest Communications May 2010 - January 2011
Shell Trading April 2008 - April 2010
Dell, Inc. August 2000 - October 2007
TXU 2000 - 2000
USAA 1998 - 1999
Texas Instruments 1998 - 1998
Skills
Smalltalk, Software Development, OOP, Application Development, Team Leadership, Software Project..., SDLC, Business Analysis, Problem Solving, XML, Agile, SQL, Requirements Analysis, Process Development, UML, Agile Methodologies, Testing
Education
The University of Texas at Austin 1989 — 1990
MS
The University of Texas at Austin 1986 — 1988
BS
CenturyLink January 2007 - April 2014
US Army November 2000 - December 2005
Skills
Network Design, Team Leadership, Creative Problem Solving, Microsoft Office, Network Administration, Network Security, Training, Data Analysis, Clinical Research, Business Strategy, Management, Project Management, Counseling Psychology, Mental Health Counseling, Student Counseling
Education
The University of Texas at Austin 2010 — 2012
Bachelor of Arts (B.A.), Psychology, 3.1
Quality Manufacturing Services Inc. July 2014 - Present
Quality Manufacturing Services Inc. February 2013 - July 2014
CenturyLink March 2009 - February 2013
Coleman Technologies 2007 - March 2009
AT&T 2007 - 2007
BellSouth Business 2005 - 2006
BellSouth Business October 1999 - January 2005
World Access 1994 - 1999
Restor Industries 1986 - 1994
Skills
Managed Services, Unified Communications, Sales Process, Sales Management, Contract Negotiations, MPLS, Selling, Wireless, Channel, VoIP, Call Center, Ethernet, Account Management, Consultative Selling, Cloud Computing, IP, Solution Selling, Telecommunications, WAN, Team Building, Territory, Product Marketing, Strategic Planning, Market Penetration, Direct Sales, Customer Relations, Mobile, Contract Management, Executive Reporting, Channel Management, Proposal Writing, P&L Management, Sales Support, Fortune 500, Business Continuity, Datacenter..., Hosted Services, Salesforce.com, Cisco Technologies, Call Centers, Channel Partners, SaaS, SIP, Sales Operations, Data Center, Cross-functional Team..., Professional Services, Strategic Partnerships, Go-to-market Strategy, Telephony
Education
Tulane University - A.B. Freeman School of Business 2003 — 2005
MBA Certificate, Marketing
University of Central Florida 1981 — 1986
BSEE, Electrical Engineering
Interaction Insight Consulting, LLC dba The Tech Design Psychologist July 2011 - Present
CenturyLink April 2011 - April 2011
Qwest Communications July 2000 - March 2011
U S WEST February 2000 - June 2000
University of Colorado June 1999 - February 2000
Columbia University 1988 - 1994
Skills
Usability Engineering, User Experience Design, Interaction Design, Social Psychology, User Experience, Usability, Task Analysis, Heuristic Evaluation, Contextual Inquiry, Card Sorting, Paper Prototyping, User Research, Behavioral Economics, Psychology of Judgment..., Mindfulness, Research Design, Data Analysis, Management Consulting, Information Architecture, User-centered Design, Usability Testing, Axure, Human Factors, Focus Groups, Visio, Web Applications, Persona, Experience Design, Rapid Prototyping, Axure RP, User Interface Design
Education
University of Pennsylvania 1994 — 1999
Ph.D., Psychology
University of Stirling 1990 — 1994
B.Sc., Psychology
University of Cambridge 1988 — 1988
Natural Sciences
Alleyn's School 1982 — 1987
Independent Marketing Consultant April 2015 - Present
IIX December 2014 - April 2015
CenturyLink January 2014 - July 2014
savvisdirect (part of CenturyLink) January 2012 - January 2014
CenturyLink (formerly Qwest) October 2006 - February 2012
OnFiber Communications November 2005 - September 2006
Level 3 Communications April 2004 - November 2005
MarketRace July 2002 - April 2004
Qwest (now CenturyLink) August 1997 - May 2002
Sprint August 1995 - August 1997
Skills
Product Marketing, SaaS, Strategy, Go-to-market Strategy, Product Management, Digital Marketing, Solution Selling, Strategic Partnerships, Marketing Strategy, Multi-channel Marketing, Demand Generation, Sales Enablement, Cloud Computing, Social Media Marketing, Managed Services, Channel Partners, Social Marketing, Competitive Analysis, Telecommunications, Cross-functional Team..., Lead Generation, Channel, B2B
Education
University of Texas - Dallas
MS, Marketing
University of Mississippi 1985 — 1989
BBA, Managerial Finance, Banking
The Natural Garden Coach 2009 - Present
North Louisiana Farm Fresh 2010 - Present
CenturyLink 2012 - 2014
State-by-State Gardening Magazines 2010 - 2012
Hewlett-Packard 2003 - 2008
HP 2003 - 2008
Vignette (now OpenText) 2000 - 2003
Renaissance Worldwide 1998 - 2000
Sterling Information Group 1996 - 1998
Wayne Dresser 1989 - 1996
Skills
Scrum, Public Speaking, Virtual Teams, Process Improvement, Writing, Agile Project Management, Change Management, Agile Methodologies, Project Management, Copy Editing, Gardening, SaaS, Vendor Management, PMP, Software Development..., Software Project..., Software Development, Enterprise Software, Management, Team Leadership, Leadership, Java Enterprise Edition, Software Engineering, Community Development, Non-profit Leadership, Horticulture, Offshore Software..., Hiring, Web Applications
Education
The University of Texas at Austin
B.A., Biology
Sungevity January 2015 - Present
Sprint January 2013 - December 2014
Sprint September 2010 - December 2014
CenturyLink July 2007 - March 2010
Embarq November 2005 - July 2007
Sprint June 2004 - November 2005
Sprint June 2002 - June 2004
Sprint January 1998 - June 2002
Intern at Missouri Department of Economic Development - International Trade Office June 1997 - August 1997
Skills
Change Management, Business Process..., Call Center, Customer Experience, Telecommunications, Project Management, Process Improvement, Strategic Planning, Vendor Management, Cross-functional Team..., Business Strategy, Financial Analysis
Education
Truman State University 1993 — 1997
BA
Bellevue West 1990 — 1993
SHAWCOM April 2014 - Present
C4 Technical Services May 2013 - May 2014
Ericsson October 2012 - April 2013
Frontier Communications January 2010 - July 2012
CenturyLink July 2001 - September 2009
Nortel Networks May 1999 - June 2001
Sprint January 1997 - April 1999
Alcatel-Lucent January 1990 - October 1996
United States Air Force August 1987 - March 1989
Skills
Telecommunications, Project Management, Customer Service, Microsoft Office, Team Leadership, Wireless, VoIP, Product Management, Strategic Planning, Account Management, New Business Development, Management, Microsoft Excel, Program Management, Mobile Devices, Change Management, IP, Team Management, CDMA, Testing, Switches, Microwave, Broadband, Networking
Education
U.S. Air Force Institute of Technology 1986 — 1988
Electrical, Electronics and Communications Engineering
Valparasio Technical Institute 1985 — 1987
A.S.E.E., Electrical, Electronics and Communications Engineering
Martinsville High School 1981 — 1985
CenturyLink July 2015 - Present
Tumble Inc. February 2012 - Present
DEF CON August 2011 - Present
Charter Communications June 2014 - June 2015
Absio Corporation June 2010 - January 2014
osnn.net January 2002 - January 2014
Partners In Print August 2006 - September 2013
Colossal Dynamics Corporation January 2009 - June 2011
Black Hat July 2008 - July 2010
AEC Consultants April 2009 - May 2010
Skills
OpenStack, Software Defined..., VMware, Private Cloud, Shell Scripting, Linux, Git, Network Security, Python, Security, FreeBSD, Apache, C++, Servers, MySQL, PHP, HTML, PostgreSQL, Computer Security, High Availability, Red Hat Linux, RedHat, CentOS, Unix, Debian, Java, Distributed Systems, OS X, Subversion, PF, OpenSolaris, Networking, Nginx, Ubuntu, Linux System..., Firewalls, Open Source, Solaris Zones, Web Applications, Scalable Web..., High Availability..., Solaris, TCP/IP, Cloud Computing, Ceph, VMware Infrastructure, VMware ESX, Software Development, Databases, Data Center
Education
University of Advancing Technology 2006 — 2009
Bachelor of Science, Software Engineering, Computer Programming
Morristown High School 2005 — 2006
CenturyLink September 2005 - Present
Sprint January 1999 - August 2005
Skills
Telecommunications, Call Center, Deferred Compensation, Strategy, Employee Relations, VoIP, Team Building, Coaching, Call Centers, Operations Management, Vendor Management, Process Improvement, Organizational..., Training, Cross-functional Team..., Telephony, P&L Management, Leadership, Wireless
Education
University of Saint Francis 1985 — 1987
MBA, Finance
Tri-State University 1978 — 1982
BS, Business Management
PwC September 2013 - Present
CenturyLink May 2011 - December 2011
Delta Sigma Pi May 2010 - May 2011
Truman State University August 2008 - May 2011
Qwest Communications May 2010 - August 2010
First Data Corporation April 2009 - August 2009
SilverStone Group May 2007 - August 2007
Skills
Excel, Word, PowerPoint, Leadership, Microsoft Excel, Microsoft Word, Management, Time Management, Finance, Fundraising, Financial Reporting, Public Speaking, Access, Research, Accounting, Financial Analysis, Microsoft Office, Teamwork
Education
Truman State University 2012 — 2013
Masters of Accountancy, Accounting, 3.4
Truman State University 2008 — 2011
Bachelor's of Science, Accounting and Finance
CenturyLink October 2010 - Present
International Paper August 2006 - July 2010
International Paper October 2003 - August 2006
International Paper November 1999 - October 2003
Sharp Electronics Corporation April 1997 - November 1999
Sharp Electronics Corporation October 1995 - April 1997
Sharp Electronics Corporation January 1992 - October 1995
Education
Thomas Edison State College 2010 — 2011
BS, MIS
State Technical Institute 1981 — 1983
AS, MIS / Finance
IBM Smarter Workforce July 2015 - Present
CenturyLink June 2013 - July 2015
CenturyLink February 2012 - June 2013
Skills
Telecommunications, Troubleshooting, System Administration, Integration, Networking, Microsoft Office, Management, Data Center, HRIS, Reporting & Analysis, Ad Hoc Reporting, SAP, SuccessFactors, Applicant Tracking..., Workbench, OFCCP, Auditing, SAP HR, Large System..., Customer Service, Cisco Technologies, Training, Databases, Leadership, Technical Support, SharePoint, Windows, Testing, Microsoft Excel, Human Resources, Vendor Management, Process Improvement, Performance Management, Team Building, Strategic Planning, Employee Training, Employee Relations, Time Management, Microsoft Word, Strategy, Team Leadership, PowerPoint, Onboarding, Call Centers, Project Management
Education
Thomas Edison State College 2015 — 2018
Bachelor's degree, Psychology
University of Louisiana at Monroe 2005 — 2007
Psychology
West Monroe High School 2001 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates
Forever Living International June 2015 - Present
CEA Study Abroad November 2014 - May 2015
CEA Study Abroad March 2014 - November 2014
BroadSoft May 2011 - February 2014
CenturyLink August 2008 - March 2010
Skills
Salesforce.com, CRM, Management, Business Intelligence, Business Analysis, Cloud Computing, Analytics, Solution Selling, Sales Operations, Networking, Sales, Enterprise Software, Mobile Devices, Sales Process, Account Management, Leadership, Telecommunications, Strategic Partnerships, Product Management, Integration, Team Leadership, Business Development, Direct Sales, Program Management, Professional Services, Sales Management, Cross-functional Team..., Vendor Management, Project Management, Lead Generation, New Business Development, Marketing, Strategy, Unified Communications, Marketing Strategy, Competitive Analysis, Customer Retention, Product Development, Product Marketing, Start-ups, Agile Methodologies, Process Improvement, Cloud Applications, SaaS, Training, Analysis, Product Demonstration, Sales Engineering, Solution Architecture, Enterprise Architecture
Education
United States Air Force Academy
Computer Science
University of Colorado Boulder
Computer Science
tw telecom 2013 - 2014
CenturyLink 2011 - 2013
UnitedHealthcare 2010 - 2011
PC Automated Controls, Inc. 2009 - 2010
AT&T Mobility 2007 - 2009
Improve Group 2005 - 2007
Verizon Wireless 2001 - 2005
Rubber & Gasket Company of America, Inc. 1996 - 2000
Skills
Direct Sales, Solution Selling, Selling, Account Management, Sales Operations, New Business Development, B2B, Sales, Business Development, Enterprise Software, Training, Managed Services, Customer Service, Sales Management, Cold Calling, Leadership, VoIP, Strategic Planning, Marketing, Telecommunications, Negotiation, Problem Solving, English, Social Media, Market Research, Contract Negotiation, Sales & Marketing, Social Networking, Customer Loyalty, Spanish, French, Portuguese, Multilingual, Mobility Solutions, Wireless Services, Telecom, Consultative Selling, Customer Relations, Contract Negotiations, Forecasting, Toastmasters, Volunteering, Volunteer Recruiting, Team Building, Sales Process, Salesforce.com, Networking, Strategy, Energy Efficiency, IP VPN
Education
The University of Texas at El Paso
BBA, Marketing & Finance
CenturyLink July 2003 - Present
Sprint September 2000 - July 2003
Sprint April 1999 - September 2000
Skills
Competitive Analysis, Sales, Compliance, Federal Programs, Procurement, Auditing, Communication, Training, Proposal Writing, Telecommunications, Time Management, MPLS, Call Centers, Managed Services, Strategy
Education
Trident Technical College 2001 — 2003
Associates, Computer Science
Hutchinson Community College 1994 — 1995
CNA, Nursing
SK Enterprises, Inc. November 1997 - Present
CenturyLink September 2011 - June 2014
ITS September 1987 - November 1997
Skills
Product Lifecycle..., Project Management, Telecommunications, Program Management, Contract Management, Software Project..., SDLC, Strategic Planning, Proposal Writing, Information Technology, PMP, Project Planning, Software Documentation, Process Scheduler, Requirements Analysis, Vendor Management, Integration, Leadership, Business Analysis, Process Improvement, Software Development, Management, Team Leadership, Management Consulting
Education
The University of Southern Mississippi 1977 — 1983
B.S., Computer Science
CenturyLink April 2012 - Present
QWEST COMMUNICATIONS CORP June 2000 - April 2012
US West December 1998 - June 2000
Bell Acura May 1998 - October 1998
Bell Honda June 1995 - May 1998
Skills
Telecommunications, Telephony, Troubleshooting, Ethernet, Unified Communications
Education
US West/Qwest/CenturyLink 1998 — 2015
Telecommunications Technology/Technician
American Honda 1996 — 1998
Various
Universal Technical Institute of Arizona Inc 1995 — 1996
Associate's degree, Automotive/Diesel Technology
CenturyLink July 2015 - Present
T&T Electronics 1992 - Present
FairPoint Communications April 2003 - July 2015
Skills
Telecommunications, Wireless, VoIP, IP, Ethernet, Optical Fiber, T1, Wireless Networking, Switches, Broadband, Microwave, Fiber Optics, RF, Cabling, WiFi
Education
Trinidad State Junior College 1986 — 1988
Associate of Arts and Sciences (AAS), Industrial Electronics Technology/Technician, B
CenturyLink October 2012 - Present
Verizon Federal Network Systems October 2000 - October 2012
Citicorp 1993 - 1996
Citicorp 1993 - 1996
Education
Union College 1988 — 1992
Bachelor of Arts (B.A.)
Albany High School 1984 — 1988
CenturyLink
Education
United States International University 1984 — 1986
Engineer's degree, American Government and Politics (United States)
CenturyLink December 2009 - Present
Skills
Customer Service, Leadership, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Process Improvement, Recruiting, Training, Customer Retention, Telecommunications, Vendor Management, Call Centers
Education
Tiffin University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Western Union June 2014 - Present
Western Union June 2014 - Present
CenturyLink October 2013 - June 2014
Northwest Transcription Specialists July 2003 - July 2013
Westside Elementary PTA July 2011 - January 2013
Sunset Direct February 2000 - July 2003
Chaparral Ice September 1997 - December 1999
Skills
Sales, Marketing, Copy Editing, Proofreading, Event Planning, Account Management
Education
The University of Texas at Austin 1990 — 1995
Bachelor's degree, Health Promotion and Fitness, 3.0
Edward Marcus High School 1986 — 1990
Aspect Software April 2015 - Present
CenturyLink May 2011 - May 2015
Verizon Business October 2001 - May 2011
Nortel Networks June 2000 - August 2001
Skills
Managed Services, Solution Selling, Unified Communications, Telecommunications, Direct Sales, MPLS, VoIP, Co-location, Wireless, Cloud Computing, SaaS, Salesforce.com, Telephony, Account Management, Sales Process, Professional Services, Data Center, IP, Sales Operations, SIP Trunking, Sales Management, Strategic Partnerships, Call Centers, Channel Partners, Enterprise Software, Vendor Management, Selling
Education
The University of Texas at San Antonio 1981 — 1985
BA, Business
CenturyLink April 2011 - December 2011
Qwest May 2001 - April 2011
Nortel Networks September 1995 - April 2001
Bell Northern Research July 1984 - September 1995
Skills
Fixed Mobile Convergence, IP Multimedia Subsystem, Convergence, Product Development, Product Management, Patents, RFP, Unified Communications, Unified Messaging, Hosted VoIP, VoIP, IP PBX, SIP Trunking, MVNO, Handover, Cellular, CDMA, WiFi, Call Processing, Nortel DMS, PSTN, AIN, POTS, Spanish
Education
Tulane University
BS, Math / Computer Science, Cum Laude
CenturyLink June 2012 - Present
CenturyLink January 2003 - June 2012
HSBC Bank USA February 2001 - August 2003
Skills
Commercial Real Estate, Corporate Finance, Corporate Real Estate, Managerial Finance, Budget Monitoring, Operating Budgets, Budget Process, Financial Accounting, Personnel Management, SEC Financial Reporting, Contract Management, Procurement, Business Process..., SAP, SAP Netweaver, Hyperion Enterprise, PeopleSoft, Microsoft Excel, Powerpoint, Executive Reporting, Management Of Direct..., Business Process..., Real Estate Economics, Financial Reporting, Strategic Financial..., Facilities Management, Facilities Operations, Managing Project Budgets, Operational Planning, Financial Analysis, Project Planning, Management, Contract Negotiation, Vendor Management, Operations Management, Program Management, Capital Budgeting, Asset Management, Variance Analysis, PowerPoint, Hyperion, Finance, Forecasting, Process Improvement, Budgets
Education
Webster University 2004 — 2006
MBA, Business Administration, 3.6
State University of New York at Buffalo 2001 — 2002
Graduate Certificate, Applied Economics
State University of New York at Buffalo 1995 — 1999
BS, Finance - Business Administration
BOMI 2004 — 2012
Real Property Administrator, Real Estate Management
FCS Computer Systems March 2015 - Present
CenturyLink April 2013 - February 2015
NEC Corporation of America April 2011 - April 2012
NEC America 2010 - August 2011
NEC America May 2008 - January 2010
NextriaOne 2003 - 2005
Skills
Unified Communications, Enterprise Software, Data Center, Managed Services, Solution Selling, Channel, Cloud Computing, VoIP, Telecommunications, Professional Services, SaaS, Channel Partners, Wireless, Strategic Partnerships, Direct Sales, Virtualization, Cisco Technologies, Go-to-market Strategy, Sales, IP, Management, Telephony, Business Development, Account Management, Strategy
Education
University of Arizona 1989 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
University of Arizona 1989 — 1993
De Anza High School
Hill, Chesson, & Woody July 2013 - Present
New Orleans Area Habitat for Humanity September 2012 - May 2013
Tulane University January 2010 - May 2013
Tulane Athletics Fund August 2011 - March 2013
Premier Event Management May 2012 - August 2012
Feet First Shoes, Handbags & Accessories May 2012 - August 2012
INROADS May 2010 - May 2012
Levenson & Hill September 2011 - January 2012
CenturyLink May 2010 - August 2011
Sprouts Farmers Market November 2008 - July 2010
Skills
Facebook, Event Planning, Social Media, Marketing Communications, Social Networking, Public Relations, Research, Microsoft Office, Social Media Marketing, Fundraising, Advertising, Blogging, PowerPoint, Microsoft Excel, Public Speaking, Spanish, Communication, Nonprofits, Adobe Software, Microsoft Word, Digital Media, Mac OS X, Employee Benefits, Affordable Care Act
Education
Tulane University 2009 — 2013
Bachelor of Science (B.S.) , Marketing
Tulane University - A.B. Freeman School of Business 2009 — 2013
Marketing, Communication, Magna Cum Laude
CenturyLink May 2015 - Present
Savvis May 2003 - Present
Ernst & Young August 1998 - May 2003
Reliv International September 1991 - August 1998
Skills
CPA, Financial Reporting, Internal Audit, Accounting, Auditing, Business Analysis, Enterprise Software, GAAP, IT Audit, Process Improvement, Program Management, Internal Controls, SDLC, Integration
Education
Truman State University 1987 — 1991
Bachelor of Science (BS), Accounting
Five Star Credit Union November 2014 - Present
Wide Open West May 2014 - November 2014
CenturyLink June 2002 - May 2012
Skills
Account Management, Sales, Customer Service, Telecommunications, Leadership, Customer Retention, Salesforce.com, Team Building, VoIP
Education
Troy University 2014 — 2016
Bachelor of Applied Science (BASc), Psychology/Business
George C Wallace State Community College-Dothan 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Psychology and Business
CenturyLink February 2009 - Present
QWEST COMMUNICATIONS CORP January 2008 - January 2009
UTMB January 2006 - July 2006
Skills
Ethernet, MPLS, Fiber Optics, IP, Telecommunications, Networking, DWDM, Network Design
Education
The University of Texas at Austin 2003 — 2007
Bachelor of Science (BS), Electrical and Electronics Engineering
CenturyLink April 2014 - Present
Infosys Limited December 2008 - December 2013
AT&T Business Services 2007 - 2008
Cognizant Technology Solutions 2005 - 2007
Telcordia Technologies 1996 - 2005
Skills
Engagement Management, Sales, Account Management, Telecommunications, Network Operations, Offshore Operations, Program Management, IT Outsourcing, Large Scale Deployments, Managed Services, Service Delivery, Professional Services, Pre-sales, Vendor Management, Networking, Team Management, Information Technology, Relationship Management, SaaS, Outsourcing, PMP, Enterprise Software, Management, Cloud Computing, Strategic Partnerships, Data Center, Cross-functional Team..., Business Development, Computer Network..., Strategy, Business Intelligence, CRM, Integration, Solution Selling, Offshoring, Solution Architecture, Integrated Marketing, New Business Development, Business Analysis, IT Service Management, Global Delivery, Network Administration
Education
New York University - Leonard N. Stern School of Business 1983 — 1986
Master of Business Administration (MBA), Finance, General
State University of New York at Albany
Bachelor of Science (B.S.), Biology, General
CenturyLink May 2000 - Present
Skills
Co-location, Long Distance, Private Line, Managed Services, SIP Trunking, Unified Communications, MPLS, Solution Selling, CPE, Telecommunications, PRI, VoIP, Account Management, Telephony, Hosted Services, T1, Metro Ethernet, Direct Sales, Adtran, IP
Education
University of Alabama in Huntsville 1988 — 1990
BS, Finance, General
CenturyLink August 2014 - Present
Chill Services, LLC April 2003 - March 2015
iDesta USA January 2007 - July 2009
PAYCENTERS LLC, Las Vegas NV March 2003 - August 2006
Site Equities International, Inc July 2002 - March 2003
Equilon Telecommunications May 2000 - July 2002
MCI Worldcom 1999 - 2000
Texaco ITD Telecommunications 1996 - 1999
Skills
Project Management, Business Strategy, Program Management, New Business Development, Team Building, Vendor Management, Change Management, Cloud Computing, Strategic Planning, Board Level Consultant, International Business..., Start-ups, Business Development, Operations Management, CRM, Telecommunications, Management, SaaS, Entrepreneurship, Leadership, Mergers, Sales, Customer Service, Executive Management, Product Management, Contract Negotiation, Outsourcing, Business Analysis, Product Development, Marketing Strategy, Supply Chain Management, Business Intelligence, Organizational..., Competitive Analysis, Strategic Partnerships, E-commerce, Product Marketing, Enterprise Software, Management Consulting, Solution Selling, Networking, Budgets, Business Process..., IT Strategy, Cross-functional Team..., Project Planning, Coaching, Sales Management, Consulting, Team Management
Education
University of Houston-Downtown
BCIS
University of Houston
BS
University of Alabama at Birmingham
BS
Marion Military Institute 1978 — 1979
AA
Chapel Hill High School 1973 — 1977
Air National Guard January 2014 - Present
CenturyLink November 2013 - Present
United States Air Force June 2012 - October 2013
United States Air Force May 2011 - June 2012
United States Air Force August 2009 - May 2011
United States Air Force August 2006 - August 2009
Skills
Project Planning, Project Management, Programming, Leadership, Personal Communication, Organizational..., Task-oriented, Air Force, Computer Security, Security Clearance, DoD, Information Assurance, Military, COMSEC, DIACAP, Top Secret, Network Security
Education
University of Maryland University College 2008 — 2012
Master of Science (MS), Computer and Information Systems Security/Information Assurance
The University of Texas at Austin 2002 — 2006
Bachelor's degree, Computer Science
CenturyLink April 2011 - Present
Qwest Communications November 1999 - March 2011
Skills
Telecommunications, Broadband
Education
United States Military Academy at West Point 1989 — 1993
Bachelor of Science, Mathematics
CenturyLink June 2015 - Present
TeleCommunication Systems (TCS) October 2012 - May 2015
Cubic Global Tracking Solutions January 2011 - September 2012
SAIC July 2009 - January 2011
EADS North America April 2007 - July 2009
fSONA Communications 2001 - April 2007
P-Com, Inc. 1997 - October 2001
Columbia Spectrum Management 1995 - 1997
Collins & Associates/First Page USA 1988 - 1994
Skills
Strategic Partnerships, Business Strategy, Business Development, Sales Management, Sales Operations, Marketing Strategy, Marketing Management, Contract Negotiation, Capital Raising, Distribution Strategies, Channel Partners, Channel Strategy, Team Building, Team Leadership, Distributed Team..., Team Mentoring, Multi-cultural Team..., Acquisition Integration, Acquisitions, Technology, Telecommunications, Wireless, Wireless Broadband, Wireless Sensor Networks, Wireless Access, Satellite Communications, Asset Managment, Simulations, Leadership, Logistics, Customer Retention, Customer Acquisition, P&L Responsibility, P&L Forecasting, Pipeline Development, Salesforce.com, Presenting to Senior..., Senior Stakeholder..., Global Business..., Global Management, Global Sales, Mergers, Carrier Relationship..., Cross-functional Team..., Cross Selling, Active DoD Secret..., C Level Management, C Level Selling, Product Innovation, RFID+
Education
The University of Texas at Austin
Master of Arts (M.A.)
Afni January 2015 - Present
eRecyclingCorps - Redefining the Mobile Ecosystem 2013 - 2014
Afni, Inc. January 2011 - December 2013
CenturyLink 2006 - January 2011
Embarq 2002 - 2006
Sprint 1998 - 2002
Education
Truman State University 1973 — 1977
Bachelor of Science
CenturyLink January 2015 - Present
Jarvis Christian College August 2013 - January 2015
Texas College September 2012 - August 2013
Suddenlink Communications January 2012 - September 2012
Skills
Smartboard, Brocade, Cisco Technologies, Active Directory..., Marine Corps, Computer Network..., Dell KACE, Networking, Customer Satisfaction, Troubleshooting, Cisco IOS, Windows Server, Computer Hardware, Network Security, Team Leadership, Security, Leadership
Education
Tyler Junior College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
University of Texas at Tyler
CenturyLink October 2012 - Present
Education
The University of Texas at Dallas 1994 — 1996
Econ/Finance, Finance, Economics
CenturyLink 2013 - Present
Communication Auditors 2001 - 2013
AT&T 2000 - 2001
KCG Communications 1997 - 2000
Skills
IT Audit, Cost Containment, Direct Sales, Sales Management, Business Launch, New Business Development, Telecommunications, Strategic Planning, Billing, MBA, Sales, Cost Accounting, Marketing Strategy
Education
University of Colorado at Denver
MBA, Masters of Business Administration
The University of Texas at Austin
Bachelor of Arts, Psychology, Spanish
DS Services June 2014 - April 2015
Tata Consultancy Services October 2012 - February 2015
CenturyLink 2013 - 2013
Tata Consultancy Services October 2012 - November 2012
Addteq May 2012 - September 2012
Skills
Microsoft Office, PowerPoint, Social Media, Sports, Microsoft Word, Microsoft Excel, Customer Service, Event Planning, Public Speaking, Teamwork, Photoshop, Event Management, Facebook, Sports Management, Research, Android, Web Development, Software Development, Android Development, Java, SDLC, SQL
Education
University at Albany, SUNY 2008 — 2012
Bachelor of Arts (BA), Math and Computer Science (Double Major)
CenturyLink August 2015 - Present
MedAssets December 2008 - August 2015
First Data Corporation July 2008 - December 2008
Sister's of Mercy Health System December 2004 - July 2008
Nortel Networks/Multimedia Communications Portfolio (MCP) October 2000 - December 2004
Nortel Networks/Carrier Strategic Solutions February 1999 - October 2000
Nortel Networks/MCI WorldCom Account Team May 1997 - February 1999
Skills
Scrum, Maven, Hibernate, Agile Methodologies, Java, Web Services, SOA, Software Development, SDLC, Architecture, Enterprise Architecture, REST, Web Applications, Testing, JUnit
Education
University of Texas at Dallas 2000 — 2003
Master of Science, Computer Science major in Software Engineering
University of Texas at Dallas 1996 — 1999
Bachelor of Science, Computer Science
Odense Universitet
CenturyLink April 2007 - Present
Level 3 Communications July 2006 - September 2007
Express Personel Services May 2005 - July 2006
Ciena (OnLine Metro, ONI) support February 2002 - May 2005
OnFiber Communications July 2000 - October 2001
Broadwing (IXC) June 1999 - July 2000
WorldCom March 1996 - July 1999
Skills
DWDM, Ethernet, SDH, Telecommunications, Transmission, Network Engineering, Fiber Optics, Computer Network..., Optical Fiber, VoIP, Cisco Technologies, TDM, Switches, SNMP, Metro Ethernet, LAN-WAN, Routing, Wireless, Carrier Ethernet, TL1, SONET, Layer 1, Layer 2, Amplification, Dispersion Compensation, Schedule management, Document Management, Customer needs..., Strong collaborative..., Cross-tier components..., Optimizing and..., Capacity and..., Network asset management, Technical help desk..., System Testing, GUI and tools, Training and..., Excellent problem..., Proficiency in TCP/IP..., IP, MPLS, Network Design, Networking, Integration, Troubleshooting
Education
University of Phoenix 2010 — 2014
BScIT, Web Development
Tulsa Community College 1994 — 1996
N/A, Engineering
CenturyLink April 2011 - Present
Barry University July 2009 - Present
CenturyLink/EMBARQ September 2006 - January 2011
EMBARQ/Sprint June 2003 - September 2006
Sprint E-Solutions May 2001 - June 2003
Program Management-Sprint May 2001 - June 2003
Program Management-Sprint May 2001 - June 2003
WorldCom August 2000 - May 2001
Planning Technologies, Inc December 1998 - August 2000
Sprint LDD July 1996 - December 1998
Skills
Telecommunications, Vendor Management, Leadership, Leadership Development, Management, Cisco Technologies, Computer Network..., Ethernet, Switches, Analysis, Budgets, LAN-WAN, Frame Relay, ATM networks, Networking, Cross-functional Team..., Process Improvement, VoIP, Strategic Planning, Project Management
Education
Walden University 2014 — 2017
Doctor of Business Administration (Candidate), Information Systems Management
Troy University 2005 — 2006
Master of Science; MSM, Management; Leadership and Organizational Effectiveness
Southern Illinois University 1998 — 2002
Bachelors of Science (BS), Electronics Management
CenturyLink August 2015 - Present
CenturyLink September 2012 - August 2015
CenturyLink April 2009 - October 2012
Brite Systems, Inc April 2009 - September 2012
Tech Mahindra June 2007 - March 2009
EDS March 2007 - June 2007
Zillion Technologies November 2005 - June 2007
Amdocs July 2006 - January 2007
CenturyLink August 2005 - June 2006
Skills
C, Pro*C, PL/SQL, onsite coordinator, Production Support, Unix, Project Management, Testing, Microsoft SQL Server, Databases, Oracle, Shell Scripting, User Acceptance Testing, COBOL, Requirements Gathering, Requirements Analysis, C, System Testing, Telecommunications
Education
The University of Texas at Arlington 2002 — 2004
Masters, Electrical Engineering
GIT 1997 — 2001
Bachelor's, Electronics and Communications
Integra July 2015 - Present
ProBuild Holdings October 2011 - July 2015
CenturyLink April 2011 - June 2011
QWEST COMMUNICATIONS CORP November 2000 - April 2011
Skills
Call Center, Recruiting, Vendor Management, Applicant Tracking..., Operations Management, Onboarding, Management, Account Management, Employee Relations, Cold Calling, Sales Management, Customer Service, Coaching, Leadership, PeopleSoft, Talent Acquisition, Change Management, Performance Management, HRIS, Employee Engagement, Team Building, Process Improvement, Training, Customer Satisfaction, Talent Management, Human Resources, CRM, Team Management, Team Leadership, Networking, Sales, Technical Recruiting, Sourcing, College Recruiting, Internet Recruiting, Interviews, Call Centers, Temporary Placement, Staffing Services, Executive Search, Employee Benefits, Employee Training, Succession Planning, Customer Retention, Workforce Planning, Personnel Management, Benefits Administration, Building Relationships, Deferred Compensation, Hiring
Education
The University of Texas at Austin 1993 — 1997
BBA, Finance
The University of Texas at Austin - The Red McCombs School of Business 1993 — 1997
Bachelor of Business Administration (BBA), Finance, General
CenturyLink November 2014 - Present
National Safety Council 2011 - 2013
Municipal Systems, Inc 2006 - 2011
Buyer's Edge Realty 2004 - 2005
Golden Mobility 2003 - 2004
Fiber Plus Inc 2000 - 2002
Allstate Insurance Co 1987 - 2000
Skills
Account Management, New Business Development, Sales Management, Sales, Direct Sales, Sales Operations, Selling, Sales Process, Marketing, Business Development, Salesforce.com, Customer Service, B2B, Lead Generation, Cold Calling, Marketing Communications, Insurance
Education
Union College 1982 — 1986
Bachelor of Arts (B.A.), Political Science and Government
CenturyLink March 2012 - Present
CenturyLink Government Services Inc March 2007 - March 2012
Avalon Technology August 2006 - July 2007
Skills
Telecommunications, Business Development, Solution Selling, PMP, Managed Services, Professional Services, Cloud Computing, Program Management, VoIP, Strategic Partnerships, Cross-functional Team..., SaaS, Enterprise Software, Strategic Planning, Data Center, CRM, Security, Direct Sales, Vendor Management, Strategy, Management
Education
Towson University
CenturyLink June 2014 - Present
CenturyLink July 2009 - Present
Embarq October 2005 - June 2009
Sprint 2003 - 2005
Sprint Nextel 2001 - 2003
Skills
Budgeting, Contract Negotiation, Business Case, Vendor Management, Process Improvement, Forecasting, Budgets, Management, Strategic Sourcing, Telecommunications, Program Management, Finance, Sourcing, Business Process..., Supply Management, Procurement
Education
University of Kansas - Graduate School of Business 2005 — 2008
MBA, Business Administration and Management, General
Truman State University 1995 — 1999
Bachelor of Science (B.S.), Business Administration and Management, General
Enterprise Value Analytics September 2014 - Present
PayPal April 2014 - August 2014
OmnikronU February 2013 - March 2014
Maricopa Integrated Health System December 2012 - April 2013
CenturyLink July 2012 - March 2013
Dignity Health August 2011 - July 2012
Machine Solutions Inc. January 2011 - July 2011
Ratatouille, LLC April 2009 - December 2010
TransPerfect Translations November 2009 - April 2010
NCS Pearson January 2003 - December 2009
Skills
Business Analysis, Project Management, ITIL, Software Documentation, IT Service Management, Change Management, Technical Documentation, Business Process..., Visio, SharePoint, Technical Writing, Benefits Realisation, Value Realization, Technical Training, Quality Assurance, Training & Development, Process Improvement, Microsoft Office, ROI Optimization, Testing, Copywriting, Analysis, Business Case Design, Content Development, Data Analysis, Employee Training, Databases, FrameMaker, E-Learning, Editing, Coaching, CMS, Content Management, Web Development, Project Coordination, Online Training, Adobe Creative Suite, WebEx, Market Research, IT Management, Marketing Communications, Metrics, Teaching/mentoring, Foreign Languages, Content Management..., Workflow Diagrams, Gap Analysis, Project Portfolio..., Business Process..., Vendor Management
Education
University of Arizona 2005 — 2006
Teaching Certification Program, Germanic Languages, Literatures, and Linguistics, Masters Level
University of Arizona 2003 — 2006
Master of Arts (M.A.), Applied Linguistics
University of Arizona 1995 — 2001
Bachelor of Arts (B.A.), Multimedia and Information Design, Magna Cum Laude; Honors
University of Arizona 1995 — 2001
Bachelor of Fine Arts (B.F.A.), Music Theory and Composition, Magna Cum Laude
University of Arizona 1995 — 2001
Bachelor of Music (B.M.), Vocal Performance, Magna Cum Laude
CenturyLink January 2010 - Present
Cajun CrossFit June 2013 - May 2015
CenturyTel September 2001 - January 2010
KPMG US February 1998 - August 2001
Education
Tulane University - A.B. Freeman School of Business 1994 — 1998
CenturyLink April 2013 - Present
CenturyLink 2010 - March 2013
Qwest Communications 2009 - 2010
Qwest Communications 2007 - 2009
Skills
Product Management, Product Development, Broadband, DSL, Cross-functional Team..., Telecommunications, CPE, Product Strategy, Product Marketing, Pricing Strategy, Business Case, Internet Services, Competitive Analysis, IP, P&L Management, Vendor Management, Strategy, Project Management, Contract Negotiation, Cloud Computing, Management, Budgets, Leadership, IPTV, Wireless, Product Lifecycle...
Education
Thunderbird School of Global Management 1997 — 1999
Master's Degree, International Business
Verizon July 2014 - Present
CenturyLink June 2013 - July 2014
HSBC June 2006 - May 2013
Fidelity National Information Services December 2004 - June 2006
BT May 2003 - November 2004
BT June 2002 - May 2003
BT April 2000 - June 2002
Skills
Financial Analysis, Business Analysis, Financial Modeling, Strategic Financial..., Portfolio Management, Analysis, Management, Access, Finance, Budgets, Forecasting, Project Planning, Data Analysis, Variance Analysis, Financial Planning, Risk Management, Vendor Management
Education
Troy University 2007 — 2012
Master's degree, Business Administration and Management, General
CenturyLink December 2014 - Present
Department of Homeland Security June 2003 - September 2011
Skills
Policy, Leadership, Research, Training, Program Management, Security
Education
The University of Texas at El Paso 1994 — 2008
CenturyLink March 2003 - Present
Savvis Communications 2003 - Present
Skills
Managed Services, Vendor Management, ITIL, Disaster Recovery, Data Center, Program Management, Cloud Computing, Project Management, Process Improvement, SaaS, PMP, IT Strategy, Professional Services, IT Management, IT Service Management, Project Portfolio..., Outsourcing, Integration
Education
Truman State University 1985 — 1990
Bachelor of Science, Education
Westgate Resorts May 2012 - Present
Multimedia USA August 2011 - January 2012
KELLOGG January 2011 - August 2011
CenturyLink January 2010 - January 2011
Telemundo January 2007 - January 2009
Hillshire Brands January 2005 - January 2007
Newbridge Securities August 2006 - December 2006
El Nuevo Dia January 2003 - January 2004
El Nuevo Dia 2003 - 2004
UNIVISION HOLDINGS, Univision & Telefutura Network January 2001 - January 2003
Skills
Microsoft Office, Account Management, Customer Service, Cold Calling, Social Media, Social Networking, Public Speaking, Online Advertising, Public Relations, Social Media Marketing, Creative Direction, Strategic Planning, Corporate Communications, Marketing, Digital Media, Press Releases, Media, Advertising Sales, Management, CRM
Education
Bachelor Business 1982 — 1987
Bachelor of Applied Science (BASc), Business Administration and Management, General
Universidad Metropolitana
Bachelor of Arts, Business Administration
CenturyLink February 2013 - Present
CenturyLink April 2011 - February 2013
Qwest Communications 2008 - April 2011
Qwest Communications 2004 - 2008
Qwest Communications 2003 - 2004
Qwest Communications 2001 - 2003
Qwest Communications 2000 - 2000
Qwest Communications 1997 - 2000
Qwest Communications 1993 - 1997
Qwest Communications 1991 - 1993
Skills
Forecasting, Financial Analysis, Strategy, Analysis, Leadership, Team Leadership, Cross-functional Team..., Finance, Corporate Finance, Managerial Finance, Management, Team Management, Product Management, Analytics, Strategic Planning
Education
University of Denver - Daniels College of Business 1982 — 1983
M.B.A., Finance
University of Wisconsin-Madison 1975 — 1976
M.A., American History
The University of Texas at Austin 1970 — 1974
B.A., Liberal Arts Plan II
AT&T November 2012 - Present
AT&T November 2011 - November 2012
AT&T December 2008 - December 2011
AT&T February 2007 - December 2008
Bellouth Telecommunications August 2006 - February 2007
BellSouth Business January 2005 - August 2006
BellSouth Business February 2003 - January 2005
CenturyLink February 2002 - February 2003
BellSouth Business June 2000 - January 2002
Skills
Credit Strategy, Vendor Management, Credit Risk, Financial Analysis, Credit Analysis, Financial Reporting, Compliance, Credit Scoring, Credit Management, Market Analysis, Sales Management, Sales Operations, Sales, Sales Process, Direct Sales, Product Marketing, Account Management, Channel Partners, Marketing Communications, Product Management, Marketing Management, Marketing Strategy, New Business Development, SaaS, Telecommunications, Solution Selling, Unified Communications, Wireless, Managed Services
Education
The University of Tennessee at Chattanooga
Bachelor of Science (BS), Business Management
Chattanooga State
Associate of Arts and Sciences (A.A.S.), Electricity/Electronics
Independent Consultant April 2012 - Present
CenturyLink April 2011 - October 2012
Qwest Government Services 2001 - April 2011
US Air Force June 1971 - July 2001
Skills
Security, DoD, Systems Engineering, Security Clearance, Program Management, Government Contracting, Military, Telecommunications, Government, Defense, Computer Security, Network Security, Network Engineering, Strategic Leadership, Cross-functional Team..., Security+, Proposal Writing, Network Architecture, PMP, Information Security, Computer Network...
Education
U.S. Air Force Institute of Technology 1978 — 1979
MS, Computer Systems
University of Louisiana at Lafayette 1972 — 1974
BS, Math
Home December 2011 - Present
CenturyLink July 2009 - December 2011
Sprint February 1999 - June 2002
Skills
Strategic Planning, Program Management, Cross-functional Team..., Process Improvement, Budgets, Strategy
Education
The University of Texas at Austin 1981 — 1984
BA, Accounting, Management
CenturyLink January 2006 - Present
AT&T 1997 - 2006
Public Utility Commission of Texas 1994 - 1997
Skills
Telecommunications, Compliance, Administrative Law, Government Relations, Telecommunications Law, Public Policy, Lobbying, Telecommunications..., Interconnection, Litigation, Civil Litigation, Corporate Law, Legislative Relations, Licensing, Litigation Management, Mediation, Legal Writing, Legal Compliance, Commercial Litigation, Arbitration, Contract Negotiation
Education
The University of Texas School of Law 1987 — 1989
Juris Doctor, Law
University of Maryland University College
Bachelor of Science (B.S.), Psychology, Sociology, Summa Cum Laude
CenturyLink January 2013 - August 2014
Whole Foods Market September 2011 - January 2013
Quick International Courier August 2008 - August 2011
Starbucks Coffee Company November 2007 - August 2008
Mitsui Bussan Logistics Inc. May 2005 - August 2007
CitiFinancial February 2001 - January 2003
CompUSA July 1999 - March 2000
Skills
Project Management, Supply Chain Management, Logistics, Demand Forecasting, Vendor Managed Inventory, Supply Chain, Risk Management, Cost Control, Schedule Control, Vendor Management, Problem Solving, Customer Service, Purchasing, 3PL, Transportation, Logistics Management, Reverse Logistics, Freight, Training, Needs Analysis, Team Building, Communication, Data Analysis, Procurement, Writing, Managerial Acconting, Public Speaking, Management, Process Improvement, Strategic Planning, Cross-functional Team..., Program Management
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (MBA), Project Management, 3.5
The University of Texas at Arlington 2003 — 2004
BA, World History
CenturyLink 2007 - Present
Embarq March 2007 - February 2010
Sprint 2001 - 2006
Dun & Bradstreet February 1978 - November 2000
Skills
Telecommunications, Vendor Management, Process Improvement
Education
The University of Texas at Austin - Red McCombs School of Business 1975 — 1977
BBA, Marketing
CenturyLink October 2014 - Present
ADTRAN, Inc. March 2011 - October 2014
Cabaniss, Johnston, Gardner, Dumas & O'Neal LLP September 2007 - December 2010
Skills
Commercial Litigation, Litigation, Contract Negotiation, Civil Litigation, Negotiation, Mergers, Research, Employment Law, Writing, Contract Management, Legal Research, International..., International..., International HR, Legal Affairs, Corporate Law, Collective Bargaining, Immigration Law, Business Visas, Lease Negotiations, RFP, Acquistions, Entity Formations, Entity Selection, Compliance, Company Secretarial Work, Legal Management, Supply Chain, Data Privacy, Corporate Real Estate, International Business, Customs Regulations, Intellectual Property, Company Set-up, Corporate Governance, Data Protection, Legal Compliance, Mergers & Acquisitions, Legal Writing, Appeals, Trials, Legal Issues, Trade Secrets, Document Review, Non-compete Agreements, Arbitration, Contract Law, Personal Injury..., Dispute Resolution, Bankruptcy
Education
Samford University, Cumberland School of Law 2004 — 2007
Doctor of Law (J.D.), Magna Cum Laude
University of Alabama in Huntsville 2001 — 2004
Bachelor of Arts (B.A.), Summa Cum Laude
CenturyLink 2008 - 2011
Skills
Strategy, Product Management, Cross-functional Team..., Program Management, Competitive Analysis, Marketing Strategy, Innovation Management, New Business Development, Contract Negotiation
Education
The University of Texas at Austin - Red McCombs School of Business 2012 — 2013
Masters, Technology Commercialization
CenturyLink June 2006 - Present
Wilton Industries November 2004 - June 2006
Sprint 1992 - 2004
Skills
Financial Modeling, Strategic Planning, Access, Microsoft Excel, PowerPoint, Microsoft Word, Operational Analysis, Forecasting, Financial Analysis, Process Improvement, Pricing, Budgets, Cross-functional Team...
Education
Truman State University 1987 — 1991
BA, Business Administration - Finance
CenturyLink 2006 - Present
Embarq 2006 - 2009
Sprint 2000 - 2006
Enterprise Rent-a-Car 1999 - 2000
Skills
Telecommunications, Vendor Management, Business Analysis, Process Improvement
Education
Truman State University 1995 — 1999
Bachelor of Science
CenturyLink May 2000 - Present
Skills
Project Management, Requirements Analysis, Software Project..., Integration, Cloud Computing, Agile Methodologies, Team Management, Team Building, Quality Center, VoIP, SharePoint, Unix, Test Planning, Software Development, Software QA Testing and..., Financial Analysis, HP UFT - Automation Tool, Develop test plans from..., Use bug tracking..., Management, HP Quality Center
Education
University of Auckland, New Zealand 1999 — 2000
Post Graduate Diploma Course, Computer Science
Unitec New Zealand 1997 — 1998
Post Graduate Diploma, Operations Management
Institute of Business Administration, University of Dhaka, Bangladesh 1978 — 1979
MBA, Marketing
University of Dhaka, Bangladesh 1973 — 1977
BSS (Honours), Public Administration
CenturyLink August 2013 - Present
NAVAIR August 2011 - July 2013
NAVAIR August 2011 - July 2013
Tuskegee University January 2008 - January 2011
Self-Employed January 2008 - January 2011
Self-Employed January 2004 - January 2011
City of Selma January 2003 - January 2004
Skills
C++, HTML, Java, Linux, Visual Basic, C#, Research, Computer Science, Android Development, Microsoft Office, Robotics (Vex Simple C), Windows (Eclipse,..., Machine Language..., Computer Repair, QT, 4GL, Oracle SQL Developer, Networking, C, Programming, Data Analysis, Teaching, Operational Planning, Government, Navy, Military, Databases
Education
Tuskegee University 2007 — 2011
Bachelor of Science (B.S.), Computer Science Information Systems
Tuskegee University 2007 — 2011
Bachelor of Science, Computer Science Information Systems
Graduate of Defense Acquisition University (DAU)
ATT October 2011 - March 2012
CenturyLink January 2011 - April 2011
Telamon Corp September 2010 - October 2010
PRH Industries January 2010 - April 2010
XO Com October 2008 - September 2009
Provisioner, Cingular January 2005 - August 2008
T Global Network Services January 1997 - January 2000
Babson Bros. Co January 1978 - January 1996
Education
Northeastern Illinois State University
Triton-College
Boeing July 2014 - Present
Tuskegee University August 2009 - May 2014
Boeing May 2013 - August 2013
CURENT Research March 2012 - April 2012
CenturyLink May 2011 - August 2011
Centers for Medicare & Medicaid Services May 2008 - August 2008
INROADS Summer Intern May 2008 - August 2008
Old Navy June 2007 - August 2007
Skills
Customer Service, Data Entry, Cashiering, Clerical Skills, Analysis, laserfiche, Accounting, Reconciliation, Recording, Microsoft Office, Computer Hardware..., communication, Leadership, Research, Matlab, Electrical Engineering, Engineering, Data Analysis, Teamwork
Education
Tuskegee University 2009 — 2014
BS, Electrical Engineering, Magna Cum Laude
Denver East High School 2005 — 2009
CenturyLink March 2013 - Present
TruGreen LandCare January 2013 - March 2013
university hots September 2010 - September 2012
Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Research, Windows, Public Speaking, English, Budgets, Inventory Management, Restaurants, Strategic Planning, Editing, Event Planning
Education
State University of New York at Buffalo 2004 — 2006
CenturyLink April 2015 - Present
Latisys 2011 - 2015
Reyes Holdings LLC 2010 - 2011
SunGard 1997 - 2009
Skills
Data Center, Disaster Recovery, VMware, Business Continuity, Virtualization, Leadership, Managed Services, Network Design, Cloud Computing, Enterprise Software, Consulting, Storage Area Networks, Security, Storage, Infrastructure, Solution Selling, SAN, Cloud Computing IaaS, Sales Engineering, Managed Hosting
Education
Triton-College 1988 — 1990
AA, Liberal Arts
Beacon Hill Staffing / Finish Line October 2012 - Present
CenturyLink October 2004 - October 2012
IT consultant Self Employed August 2003 - May 2005
INdigital Telecommunications August 2001 - August 2003
Skills
VB.NET, SQL, Software Development, Computer Repair, Networking, Databases, Technical Support, Unix, Informix 4GL, C#, Production Support, Visual Basic, Software Documentation, Computer Hardware
Education
Troy University 2008 — 2012
A.S; B.S, Computer Science; Computer Science
Carroll High School
CORE 40
CenturyLink April 2011 - Present
Qwest Communications March 1983 - April 2011
CenturyLink 1983 - 2011
Skills
Wireless, Telecommunications, Telephony, Program Management, Vendor Management, VoIP, Cross-functional Team..., IP, Customer Satisfaction, Broadband, Call Centers, Team Building, MPLS, Managed Services, Strategic Planning, Management, Project Management, Customer Service, Project Planning, Ethernet
Education
Towson University
BS, Psychology
CenturyLink November 2010 - Present
Saint Luke's Health System April 1998 - May 2009
Universal Computer Systems April 1992 - March 1998
Skills
Project Management, PMO
Education
The University of Texas at Austin
BBA, Marketing
Paycom August 2014 - Present
CenturyLink November 2013 - 2014
Small Business Development Center UAHuntsville January 2012 - May 2013
Aaron Brothers October 2009 - November 2011
Alpha Xi Delta January 2009 - December 2009
Princeton Review May 2007 - December 2007
ADTRAN INC May 2006 - July 2006
Skills
Leadership, Event Planning, Sales, Time Management, Analysis, Budgets, Strategic Planning, Management, Project Management, Event Management, Recruiting, Marketing, Public Speaking, Training, Microsoft Excel, Microsoft Office, Vendor Management, Payroll, HRIS, Compliance Management, Strategic HR
Education
University of Alabama 2012 — 2013
Masters, Business Administration, 4.0
University of Washington 2007 — 2010
Bachelor of Arts, Political Science; focus on communications
Texas Academy of Math and Science 2005 — 2007
CenturyLink July 2001 - Present
Network -1 SECURITY SOLUTIONS INC 1997 - 2000
US NAVY 1992 - 1997
Skills
Computer Security, Network Security, Program Management, IDS, Information Security..., IT Management, Encryption, PCI DSS, Information Security, Integration, Risk Management, Security Audits, Security, Enterprise Architecture, Security Policy, Vendor Management, Vulnerability Assessment, Cloud Computing, Management, Leadership, VPN, ITIL, Sales, Firewalls, Vulnerability Management, Disaster Recovery, TCP/IP, IT Operations, Incident Handling, CISSP, Security Management, Strategic Planning, Servers, Networking, Infrastructure, Information Assurance, Windows Server, Troubleshooting, Data Security, Data Center, Project Planning, IT Strategy, Virtualization, Business Development, Quality Assurance, Business Continuity, Information Technology, Security Architecture..., Business Strategy, Routing
Education
SMU Dedman School of Law 2011 — 2015
Doctor of Law (J.D.), Law
The University of Texas at Dallas 2005 — 2009
BA, Interdisciplinary Studies
ISC2/SANS
CISSP, Information Security
CenturyLink January 1973 - Present
Sprint January 1983 - January 1994
Skills
Adtran, T1, PRI, DSL, Centrex, Calix, Litespan, UMC, High speed internet, DMS-100, Alcatel, Actellis
Education
Tusculum College 1990 — 1994
Bachelor's degree, Organizational Management
Lynn View High School
Green Organic Farms January 2015 - Present
Freelance Business August 2005 - Present
Conservice June 2014 - September 2014
CenturyLink August 2010 - June 2014
CenturyLink August 2010 - June 2014
Hewlett-Packard May 2000 - November 2000
Skills
Brazilian Portuguese, Sales, Customer Service, Translation, Employee Training, Computer Maintenance, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Leadership, Training, Process Improvement, Project Management
Education
Utah State University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CenturyLink May 2015 - Present
CJ Shelton Consulting May 2014 - Present
General Dynamics AIS April 2010 - April 2014
SAIC January 1999 - April 2010
Booz Allen Hamilton June 1995 - December 1998
GTE June 1992 - June 1995
United States Air Force June 1982 - August 1991
Skills
Systems Engineering, Government Contracting, Government, Defense, Military, Information Assurance, Intelligence, Earned Value Management, Program Management, Air Force, C4ISR, Intelligence Community, Integration, DoD, Security Clearance, Proposal Writing, Leadership, Intelligence Analysis, National Security, Operational Planning, Navy, Army, Organizational..., Command, Security, Women Owned Business, Cyber-security
Education
University of Virginia Darden School of Business 2008 — 2008
The Executive Program
Joint Military Intelligence College 1987 — 1989
Master of Science (MS), Strategic Intelligence
United States Air Force Academy 1978 — 1982
United States Air Force Academy
CenturyLink October 2012 - Present
Southern Home Builders Inc. April 2010 - October 2012
Grant Thornton LLP June 2007 - December 2009
E'lite Eyewear June 2001 - June 2007
PwC January 1997 - June 2001
Education
The University of Texas at Dallas 1995 — 1997
Bachelors, Accounting
BullsEye Telecom January 2013 - Present
CenturyLink January 2012 - December 2012
Comcast Business Class October 2007 - January 2012
Grid4 Communications June 2006 - October 2007
XO Communications January 2003 - June 2006
XO Communications 2002 - 2003
Skills
MPLS, IP, Direct Sales, Consultative Selling, VoIP, Telecommunications, Unified Communications, Sales Management, Cloud Computing, Selling, Sales, Managed Services, Solution Selling, Channel, Salesforce.com, Management, Team Leadership, Co-location, Account Management, Sales Operations, Sales Process, Call Centers, Wireless, Training, Telephony, Business Development
Education
Tompkins Cortland Community College 1994 — 1998
Business, Management, Marketing, and Related Support Services
Tompkins Cortland Community College 1994 — 1996
Associates, Business Management
CenturyLink November 1998 - Present
United States Air Force May 1985 - February 1998
Skills
Telecommunications, VoIP, MPLS, T1, IP, DWDM, Ethernet, Wireless, Broadband, DSL, Telephony, Computer Network..., Call Center, Managed Services, SDH, Metro Ethernet, SIP Trunking, Fiber Optics, DS3, ATM networks, Network Design, Call Centers, Leadership, Security Clearance, Program Management, DoD
Education
US Air Force Academy 1981 — 1985
Bachelor of Science (BS), CORE ENGINEERING
BARTLETT HIGH SCHOOL 1979 — 1981
F-15E RTU
Katelman Steel Fabrication May 2013 - Present
CenturyLink August 2007 - May 2013
US Navy 2005 - 2007
Skills
Security Clearance, Navy, DoD, Military
Education
United States Naval Academy 1991 — 1995
Political science
Asante Health System September 2011 - Present
CenturyLink September 1999 - September 2011
Skills
Call Centers, Call Center Development, Call center start-up, Call Center..., Training, Process Improvement, Team Building, Epic Systems, Healthcare, Hospitals, Software Documentation, Performance Management, Sales, Customer Service, Employee Relations, Policy, Project Planning, Outlook, Access, Team Leadership, Leadership, Coaching, Account Management, Budgets, Hiring, Leadership Development, Strategic Planning, Supervisory Skills, Customer Service..., Sales Management, National Sales Training, Customer Service...
Education
Troy State University
Bachelor of Science (B.S.), Journalism
CBRE February 2012 - Present
CenturyLink April 2002 - February 2012
CenturyLink December 1997 - February 2012
Skills
Facilities Operations, Facilities Management, Corporate Real Estate, Contract Management, Property Management, Contract Negotiation, Operations Management, Procurement, Leases, Budgets, Lease Administration, Process Scheduler, Commercial Real Estate, Asset Management, Office Management, Energy Management
Education
BOMI 2006 — 2009
RPA, Facilities Planning and Management
Universal Technical Institute of Arizona Inc 1989 — 1990
Diploma, hvac
CenturyLink March 1998 - Present
Maxwell AFB AL November 1990 - January 2008
Education
Troy University in Montgomery 2005 — 2008
Associate's degree, Business Administration, Management and Operations
CenturyLink January 1999 - Present
Education
Trinity University 1993 — 1997
BS, Music & Psychology
CenturyLink September 2011 - Present
Verizon January 1991 - September 2011
Wang Laboratories January 1990 - December 1990
Skills
Telecommunications, Solution Selling, Direct Sales
Education
The University of Texas at Austin 1984 — 1989
B.A.