CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
CenturyLink May 2015 - July 2015
CenturyLink May 2014 - July 2014
CenturyLink June 2013 - August 2013
CenturyLink June 2012 - August 2012
Cosmetic and Comprehensive Dentistry January 2012 - May 2012
Skills
Computer Hardware, Microsoft Excel, Visio, C Programming, Leadership, Perl, Microsoft Office, PowerPoint, Microsoft Word, CompTIA Network+
Education
University of Central Florida 2013 — 2016
Computer Engineering, Senior
Valencia Community College 2011 — 2013
Associate of Arts (A.A.), Engineering, Sophomore
University High School 2007 — 2011
High School Diploma
First Choice Medical Supply June 2015 - Present
United Home Care April 2014 - May 2015
Stryker Orthopedics September 2012 - April 2014
CenturyLink November 2010 - September 2012
CenturyLink December 2009 - July 2011
United Parcel Service June 2008 - November 2009
Skills
Product Marketing, Account Management, Competitive Analysis, Sales Operations, Marketing Strategy, Product Management, Sales Management, Cross-functional Team..., Customer Retention, Salesforce.com, B2B, Product Launch, Sales, Direct Sales, Strategic Planning, Pricing Strategy, Segmentation, Direct Marketing, Sales Process, New Business Development, Marketing
Education
University of Arkansas at Monticello 2004 — 2008
Business Management, Business Management/Marketing
iZotope, Inc. 2015 - Present
PayPal 2011 - 2014
PayPal 2005 - 2011
PayPal 2003 - 2005
Gateway 2000 - 2002
CenturyLink 1998 - 2000
Nebraska Furniture Mart 1996 - 1998
IDELMAN TELEMARKETING, INC. 1994 - 1996
Skills
E-commerce, Customer Service, Customer Relations, Problem Solving, Risk Management, Compliance, Mentoring, Microsoft Office, Customer Experience, Call Centers, Team Building, Change Management, Management, Sales, CRM, Customer Satisfaction, Strategic Planning, Product Management, Vendor Management, Cross-functional Team..., Customer Retention, Salesforce.com, Account Management, Project Management, Analysis, Process Improvement, Leadership, Training, Quality Assurance, Business Strategy, Coaching, Analytics, Strategy, Team Leadership, Payments
Education
University of Central Lancashire 1990 — 1993
BA (Hons), Economics & American Studies
CenturyLink May 2002 - Present
Sprint March 1996 - May 2002
Education
University of Central Florida 1983 — 1985
Bachelor's Degree, Criminal Justice
BPH Security and Investigation, LLC October 2014 - Present
CenturyLink June 2013 - September 2014
Windstream Communications August 2006 - June 2013
Skills
Physical Security, Biometrics, Video Analytics, Access Control, Surveillance, Law Enforcement..., Police Officers, Military Experience, Asset Protection, Risk Assessment, Management, Project Management, Team Building, Team Leadership, Dependable Team Player, Video Systems, Contractor Management, Contract Management, Contract Negotiation, Teaching, Public Speaking, Analysis, Business Continuity, Emergency Management, Enforcement, IPS, Information Security, Leadership, Protection, Security, Security Audits, CCTV, Private Investigations, Security Clearance, Telecommunications, Vendor Management, Corporate Security, Integration, Security Management, Training, Vulnerability Assessment, Executive Protection, Data Center, Workplace Violence, Alarm Systems, Security Awareness, Fraud, Security Operations, Security Training, Military
Education
University of Arkansas at Little Rock 2001 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Keiser University Sarasota
Keiser University Sarasota
CenturyLink February 2013 - Present
CenturyLink 2003 - 2013
Osceola GhostRiders/Orlando Sharks/Orlando Titans 2005 - 2010
Orlando Magic 2001 - 2005
Skills
MPLS, Ethernet, PRI, T1, Salesforce.com, HSI, B1, Centrex, BRI, Avaya, Sales, Telecommunications, Cloud Computing, Co-location, Leadership, Hosted Services, Long Distance, Unified Communications, Managed Services, SIP Trunking, Sales Engineering, Telephony, VoIP, SaaS, Solution Selling, Call Centers, Direct Sales, Customer Retention, Customer Satisfaction, DSL, SIP, IP, Metro Ethernet, Selling, Wireless
Education
University of Central Florida - College of Business Administration 1998 — 2002
Bachelor Of Science, Management Information Systems
Lake Brantley High School 1996 — 1998
Terre Haute North Vigo High School 1994 — 1996
Xponet August 2013 - March 2014
Sullivan & Cogliano July 2012 - July 2013
SunGard Higher Education February 2011 - February 2012
Monster Media August 2010 - February 2011
CenturyLink February 2010 - August 2010
Ultimate Technologies, February 2006 - January 2010
US Navy 2001 - 2005
Skills
Active Directory, Windows Server, DNS, VPN, Servers, TCP/IP, Windows 7, XP, Routers, Firewalls, Troubleshooting, Technical Support, Security, Hardware, Software Installation, Group Policy, Antivirus, System Administration, Networking, Windows, HP
Education
New Horizons 2012 — 2012
UCSD 2006 — 2008
Associate of Applied Science, Information Technology
CenturyLink 2010 - Present
Skills
Account Management, Solution Selling, VoIP, Project Management, Managed Services, Management, Salesforce.com, Unified Communications, Cloud Computing, New Business Development, Team Leadership, CRM, Networking, Enterprise Software
Education
University of Central Florida
Bachelor of Business Administration (B.B.A.)
Seminole High School
The Cincinnati Insurance Companies October 2011 - September 2013
CenturyLink July 2007 - October 2011
Hope Alive Christian Center June 2006 - October 2011
Midwest Consulting Group May 1998 - July 2007
GBA (George Butler Associates) November 1996 - May 1998
RISCO August 1995 - November 1996
Skills
Customer Service, Microsoft Word, Leadership, Teaching, Microsoft Office, Team Building, Public Speaking, Event Planning
Education
University of Central Missouri 1991 — 1995
Mathematics and Computer Science, Mathematics and Computer Science
CenturyLink March 2011 - Present
CenturyLink August 2009 - March 2011
CenturyLink October 2005 - August 2009
Nextel Communications April 2005 - October 2005
AT&T February 1999 - April 2005
Skills
Troubleshooting, Call Centers, VoIP, Switches, Telecommunications, IP, Wireless, Telephony, Network Design, WAN, Ethernet, Unified Communications, Managed Services, SIP, Employee Training, Complaint Investigations, Complaint Management, Job Coaching, Leadership, Process Improvement, Customer Service, Customer Satisfaction, Team Building, Training, Training Delivery, Instructor-led Training, Networking, Customer Experience, Routers, Team Leadership, Vendor Management, Computer Hardware
Education
Valencia College 2015 — 2017
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, 4.0
University of Central Florida 1994 — 2004
Bachelor's Degree, Psychology, 3.3
CenturyLink June 2015 - Present
UCLA Competitive Sports April 2015 - June 2015
concept3D Inc. June 2014 - May 2015
UCLA Anderson School of Management September 2013 - September 2014
Painted Primrose August 2013 - September 2013
Forever 21 June 2013 - August 2013
UCLA Call Center March 2013 - June 2013
Skills
Social Media Marketing, Marketing Communications, Salesforce.com, Microsoft Office, Photoshop, WordPress, Spanish-speaking
Education
University of California, Los Angeles 2012 — 2016
Economics
Fairview High School 2008 — 2012
CenturyLink February 2015 - Present
AT&T February 2012 - February 2015
AT&T April 2009 - February 2012
Tom James Company May 2007 - March 2009
One Way Valet January 2003 - May 2007
Skills
Direct Sales, Account Management, Cold Calling, Sales, Sales Management, Solution Selling, New Business Development, Marketing, Customer Service, Sales Operations, Sales Process, Sales Presentations, Selling, Marketing Strategy, Salesforce.com, Outside Sales, Negotiation, Contract Negotiation, Qualifying Prospects, Networking, Customer Satisfaction, Leadership, Telecommunications, Wireless, Management, Managed Services, Unified Communications
Education
University of Central Florida - College of Business Administration 2002 — 2007
Marketing, Professional Selling
CenturyLink December 2010 - Present
Dex One Corporation July 2009 - November 2010
Qwest Dex Corporation November 1994 - July 2009
U S WEST November 1990 - November 1994
Sonitrol/Metrol of Tucson June 1987 - October 1990
Skills
Microsoft Office, Solution Selling, Windows, Customer Acquisition, Customer Service, Salesforce.com, Telecommunications, Sales Presentations, Miller Heiman Sales..., Advertising Sales, Sales Management, Sales Process, Sales, Burglar , Medical and...
Education
University of Arizona 1976 — 1980
Bachelor of Science (BS), Marketing
University of Arizona 1976 — 1980
Bachelor of Fine Arts (BFA), Radio and Television
CenturyLink January 2015 - Present
Kmart Corporation July 2009 - January 2015
College of Education Academic Advising, University of Central Missouri August 2010 - May 2014
University of Central Missouri August 2012 - December 2012
Skills
Research Design, Peer Tutoring, GC-MS, HPLC, UV/Vis, Chemistry, Atomic Spectroscopy, Chemical Synthesis, FT-IR, Raman Microscopy, Research, Leadership, Public Speaking, Microsoft Office, Microsoft Word, PowerPoint, Higher Education, Teaching, Customer Service, Social Media, Event Planning
Education
University of Central Missouri 2014 — 2017
Master of Science (MS), Criminal Justice, Graduate Student
University Of Central Missouri 2010 — 2014
Bachelors of Science, Forensic Chemistry
Jefferson City High School 2007 — 2010
High School Diploma
East Paulding High School 2006 — 2007
Arrow Electronics June 2014 - Present
CenturyLink August 2013 - June 2014
Blockbuster November 2012 - August 2013
Dish Network May 2012 - November 2012
Sony Music January 2011 - February 2012
Wipro Technologies September 2010 - December 2010
Percept Knorigin February 2009 - August 2010
sourceN India Pvt Ltd July 2008 - February 2009
etchR India Private Limited November 2007 - July 2008
Skills
AngularJS, Bootstrap, Mobile Applications, HTML 5, CSS3, JavaScript, jQuery, PHP, MySQL, AJAX, CSS, Web Development, Web Services, Drupal, Java, XML, Web Applications, Front-end, Software Design, CMS, Apache, XHTML, HTML, JSON, Subversion, JSP, JSTL, CVS, Tomcat, Tomcat 5, WAMP, XAMPP, Git, Cordova, jekyll, gulp, GruntJS, Apex Programming, MVC, Agile Methodologies, HTML5
Education
University of Calicut 2002 — 2006
Bachelor of Technology (B.Tech.), Computer Science
Self-employed October 2010 - Present
CenturyLink 2007 - 2011
Skills
Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Social Networking, Advertising, Online Advertising, Public Relations
Education
UCLA
Bachelor's degree, Communication and Media Studies
CenturyLink April 2012 - Present
Macy's May 2010 - May 2012
Skills
Sales
Education
University of Central Florida 2008 — 2012
Bachelor's degree, Health Services Administration
Morgan & Morgan, P.A. November 2014 - Present
Convergys April 2013 - October 2014
Convergys September 2012 - April 2013
CenturyLink November 2009 - April 2012
CenturyLink January 2009 - January 2012
CenturyLink (Formerly Embarq) February 2008 - November 2009
CenturyLink January 2008 - January 2009
CenturyLink (Formerly Embarq) July 2004 - February 2008
CenturyLink January 2004 - January 2008
CenturyLink (Formerly Sprint) May 2002 - July 2004
Skills
MCSE 2003, A+ Certified, Change Management, Process Improvement, Problem Solving, HR Policies, Union Relations, Supervising, Team Leadership, Team Building, Project Management, Operating Budgets, Cross-functional Team..., Telecommunications, Technical Writing, Technical Leadership, Training Delivery, Operations Management, Sales Management, Performance Management, Performance Improvement, Leadership, Call Centers, Customer Experience, Management, Customer Satisfaction, Outsourcing, Customer Retention, Networking, Program Management, Sales, Troubleshooting
Education
University of Central Florida 1992 — 1996
B. S, Business Administration
University of Central Florida 1991 — 1996
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
BluePrint Technologies June 2014 - Present
PanTerra Networks January 2014 - June 2014
OnCourse Trading / Lakeland Capital Group August 2012 - December 2013
CenturyLink July 2011 - June 2012
OnCourse Trading / Lakeland Capital Group July 2005 - July 2011
Integra Telecom May 2004 - June 2005
Mitel November 1999 - June 2004
Skills
Telecommunications, VoIP, Cloud Computing, VMware, Enterprise Software, Call Centers, SIP, Cold Calling, Collaborative Problem..., SaaS, MPLS, Disaster Recovery, Networking, Unified Communications, Sales Operations, Professional Services, Lead Generation, B2B, Sales, Solution Selling, Telephony, Direct Sales, WAN, Network Design, Account Management, Consultative Selling, Co-location, Channel Partners, Consultancy, Colocation, Sales Process, Problem Solving, Managed Services, Consulting
Education
University of California, Santa Cruz
B.A. Sociology
Ericsson October 2012 - Present
CenturyLink July 2008 - July 2013
A+ Appraisers July 2006 - November 2008
Sprint Nextel October 2007 - April 2008
AT&T Mobility October 2004 - July 2006
AT&T Mobility March 2004 - October 2004
AT&T Mobility October 2000 - March 2004
Skills
Microsoft Office, Problem Solving, Education, Team Leadership, Cross-functional Team..., Technology, Wireless Security, Wireless Broadband, Broadband, Wireless, Leadership, Training, Software Installation, Wireless Networking
Education
ITT Technical Institute-Orlando 2012 — 2014
Associate's Degree, Network and System Administration/Administrator
University of Central Florida 2000 — 2001
Information Technology, Computer Science
Lyman 1995 — 1999
CenturyLink September 2013 - Present
Sprint Nextel July 2010 - December 2012
Skills
Telecommunications, Networking, Sales Management, Selling, CRM, Sales, Solution Selling, Direct Sales, Wireless, Management, Unified Communications, Marketing Strategy, Marketing, Account Management, Negotiation, Salesforce.com, Sales Process, Sales Operations, Customer Retention, Recruiting, CCNA, Network Security, WAN, Cisco IOS, Cisco Technologies, Cisco Routers, Cisco Certified, Alcatel-Lucent, Ciena, CCNP Switch, CCNP Route, Meraki
Education
University of Central Florida
Bachelor's degree, Biology/Biological Sciences, General
Collective Bias March 2015 - Present
Collective Bias March 2014 - March 2015
Lexicon Management Group June 2012 - March 2014
Windstream May 2011 - June 2012
CenturyLink May 2010 - May 2011
Skills
Telecommunications, Analysis, SQL, Business Analysis, Microsoft Excel, Accounting
Education
University of Arkansas at Fayetteville 2005 — 2010
Bachelor of Science (B.S.), Accounting
CenturyLink May 2013 - Present
Sprint November 2009 - May 2013
RadioShack October 2005 - November 2009
Skills
Fiber Optic Networks, MPLS Networking, DRaaS, Cloud Computing IaaS, Cloud Computing, VoIP, PaaS, VoIP protocols SIP, Colocation, Wireless Broadband, Wireless, B2B, Sales, Salesforce.com, Management, Direct Sales, Solution Selling, Telecommunications, Training, Customer Retention, Cold Calling, Sales Management, Sales Process, Customer Service, Account Management, Sales Operations, Unified Communications, Retail, Managed Services, Customer Satisfaction, M2M, Call Centers, Customer Experience, Sales Presentations, Selling, LTE, 4G
Education
Valencia Community College 2000 — 2002
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.8
University of Central Florida
Bachelor's Degree, Information Systems
CenturyLink November 2010 - Present
Independent January 2010 - December 2010
Qwest Communications January 1998 - December 2009
Qwest Communications 2003 - 2007
Qwest Communications January 2000 - January 2003
U S West Wireless, LLC 1998 - 2000
NATIONAL DIRECTORY January 1997 - January 1998
WORLDCOM WIRELESS January 1994 - January 1997
MCI TELECOMMUNICATIONS January 1988 - January 1994
Skills
Direct Sales, Telecommunications, Solution Selling, Product Presentation, Salesforce.com, Account Management, B2B, Channel, Strategic Partnerships, Wireless, Sales Management, Customer Retention, Product Management, Vendor Management, Contract Negotiation, Team Building, MPLS, Management, Customer Service
Education
Online Rio Salado Management 2012 — 2012
Certificate, Organizational Management, 4.0
University of Arizona 1977 — 1979
Studies in Business Admin
DigitalGlobe August 2015 - Present
CenturyLink September 2014 - April 2015
Lafayette Energy Sustainability Advisory Committee 2013 - March 2015
Vestas January 2012 - 2012
Verizon Business 1991 - 2011
MCI Corporation 1991 - 2006
Fountain Hills Systems 1990 - 1993
Loral Command and Control Systems 1989 - 1991
IBM, Rolm Systems Division 1984 - 1989
Skills
Telecommunications, Requirements Analysis, Virtualization, Unix, Cloud Computing, Software Development, IT Service Management, System Architecture, Enterprise Architecture, Architecture, Software Engineering, Process Improvement, IP, Open Source Software, Solution Architecture, Java, VoIP, Visio, Oracle, Solaris, Agile Methodologies, Project Management, Object Oriented Modeling, Object Oriented Design, C++, SPARC, Itanium, SAN, OSI Model, Network Architecture, IT Management, Configuration Management, Disaster Recovery, MS Project, Web Services, TCP/IP, Microsoft Office, Software Project..., System Deployment, Java Enterprise Edition, SDLC, Data Center, SOA, Systems Engineering, ITIL, Security, Computer Solutions..., Clustering, OSS, Testing
Education
University of Arizona
Bachelor of Science
CenturyLink May 2006 - Present
Sprint September 2004 - May 2006
Skills
MPLS, Telecommunications, ATM networks, Ethernet, DSL, VoIP, DSLAM, Cisco Technologies, IP, Troubleshooting, Metro Ethernet, WAN, Networking, Routers, T1, LAN-WAN, Network Engineering, Switches, Computer Network..., Network Design, BGP, OSPF, Telephony, ATM Networks
Education
University of Central Florida 1990 — 1995
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Studies
Lake Orion High School 1988 — 1990
CenturyLink April 2015 - Present
CenturyLink July 2011 - March 2015
CenturyLink January 2010 - June 2011
CenturyLink September 2008 - January 2010
Embarq October 2007 - September 2008
Embarq June 2006 - October 2007
Embarq January 2006 - June 2006
Sprint January 2004 - December 2005
Sprint August 2002 - December 2003
Sprint January 2001 - August 2002
Skills
Strategic Planning, Business Analytics, Workforce Planning, Program Management, Survey Design, Process Improvement, Business Analysis, Business Strategy, PMO, Vendor Relations, Analysis, Human Resources, Vendor Management, Project Management, HRIS, Management, Training, Recruiting, Forecasting, CRM
Education
Central Missouri State University 1996 — 2000
Bachelor of Science in Business Administration, Administration and Human Resource Management
Electronic Arts July 2012 - Present
Highwinds July 2011 - July 2012
CenturyLink March 2006 - July 2011
Siemens Power Generation January 2004 - March 2006
Skills
Red Hat Linux, Solaris, LDAP, System Administration, Data Center, NMS, Linux, Troubleshooting, Zabbix, Web, DNS, Technical Architecture, Perl, Python, Puppet, SaltStack, Bash, FreeBSD, TCP/IP, Splunk, Windows Server, Unix, Apache, CentOS, IP
Education
University of Central Florida 2005 — 2008
MS Management Information Systems, IT Management, IT Strategy, Project Management, SAP
University of Central Florida 2001 — 2005
BS Information Technology, Networks, UNIX, Java, Web
Sylvan Learning May 2015 - Present
Global Real Estate And Technology Consortium (GR8C) June 2008 - Present
CenturyLink March 2009 - July 2012
JHT, Inc. January 2008 - January 2009
NBA City April 2005 - July 2007
Adrenalize, Inc. January 2000 - December 2005
Minor League Baseball February 1997 - January 1999
University of South Florida January 1990 - January 1997
Skills
XML, Java, SOA, Real Estate, Linux, Open Source, Cloud Computing, Architecture, Databases, Software Development, Research, CRM, SOAP, System Architecture, Networking, R Programming, Python, Google Analytics, Google Adwords, Internet Governance, E-Learning
Education
University of Central Florida 2015 — 2016
Master of Graduate Certificate, Modeling and Simulation
University of Central Florida 2014 — 2016
Master of Arts, Instructional Design and Technology
University of Central Florida 2011 — 2013
Master of Nonprofit Management, Internet Governance
University of South Florida 1988 — 1994
Bachelor of Science, Management Information Systems
City of Winter Park September 2014 - Present
CenturyLink January 2010 - September 2014
Lucido & Associates May 2004 - March 2009
Altamonte Springs Police Department November 1997 - May 2004
Skills
Microsoft Office, Customer Service, Photoshop, CAD, Filing, Phone Etiquette, Typing, Spreadsheets, Office Management, Editing, Telephone Skills, Data Entry, Networking, Proofreading, Financial Analysis, Teamwork, Legal Research, Office Administration, Client Relations Skills, Call Centers, Social Networking, Management, Telecommunications, Human Resources, Sales Operations, Budgets, Corporate Law, Customer Retention, Time Management, Invoicing, Leadership
Education
University of Central Florida 2012 — 2014
Master of Science (M.S.), Criminal Justice/Law Enforcement Administration
Seminole Public Safety Academy 2013 — 2014
Basic Law Enforcement, Criminal Justice/Safety Studies
University of Central Florida 2007 — 2009
Bachelor of Science, Psychology / Forensic Behavior
Sprint July 2014 - Present
Aetna/Coventry Health Care November 2012 - February 2014
CenturyLink June 2010 - June 2012
Sprint January 2005 - March 2007
Sprint January 2004 - January 2005
Sprint March 1997 - December 2003
Sprint April 1993 - March 1997
Sprint February 1991 - February 1993
Sprint May 1989 - February 1991
Sprint December 1987 - May 1989
Skills
Financial Accounting, Financial Analysis, Financial Reporting, Financial Audits, Budgeting/Forecasting, Highly detail oriented, Change Adaptive, Time Management, Team-oriented, Team Leadership, Experienced Trainer, Accounts Payable, Variance Analysis, Account Reconciliation, Accruals, GAAP, Cash Flow, Invoicing, Budgets, Auditing, Accounting
Education
University of Central Missouri 1984 — 1987
Bachelor of Science in Business Administration, Accounting and Business/Management, 3.62
CenturyLink 2009 - Present
Embarq August 2008 - June 2009
Sprint 1997 - 2007
Sprint/Embarq January 1997 - September 2000
Sprint January 1997 - December 1998
Skills
Contract Negotiation, Relationship Management, Account Management, Incentive Programs, Operations Management, CRM, Business Operations, Team Building, Strategy, P&L Accountability, Outsourcing, Financial Modeling, Finance, Budgets, Business Expansion, Telecommunications, Call Center, Leadership, B2B, Team Leadership, Customer Retention
Education
University of Central Florida - College of Business Administration 1975 — 1980
Accounting, Finance
Lake Brantley High School 1972 — 1975
High School, 1975
Progrexion February 2015 - Present
CenturyLink April 2011 - January 2015
Qwest 1998 - January 2015
Qwest Communications May 2005 - May 2010
LDS 1991 - 1992
Skills
Call Center, Telecommunications, Sales Management, Customer Service, Team Building, Hiring, Strategic Planning, Budgeting, Performance Management, Excel, Marketing Strategy, Customer Relations, Interviewing, Employee Relations, Negotiation, Cross-functional Team..., Direct Sales, Call Centers, Training, Customer Satisfaction, Team Leadership, Budgets, Recruiting, Microsoft Excel, Management, Process Improvement, Vendor Management, Customer Retention, Leadership, Interviews
Education
University of Arizona
CenturyLink March 2015 - August 2015
Arizona Diamondbacks November 2005 - March 2015
Arizona Diamondbacks November 2005 - May 2006
American Junior Golf Association May 2005 - September 2005
Colorado Rockies Baseball Club February 2003 - March 2005
Skills
Corporate Partnerships, Creative Development, Sports, Sports Management, Sports Marketing, Service Activation, Creative Direction, Ticket Sales, Marketing, Sponsorship, Partnerships, Customer Service, Baseball, Facebook, Management, Fundraising, Marketing Communications, Public Relations, Public Speaking, Sales, Social Media, Social Media Marketing, Social Networking, Sponsorship Activation, Sponsorship Sales, Sports Industry, Time Management, Training, Event Planning, Advertising, Event Management
Education
University of Arizona, Eller College of Management 2001 — 2005
Bachelor of Science (B.S.), Marketing
Sahuaro High School 1998 — 2001
CenturyLink 2007 - Present
Qwest Communications February 2000 - November 2007
Atos Origin 1997 - 1998
United States Air Force April 1994 - July 1997
Skills
Vendor Management, Project Management, Test Management, Web Development, System Administration, Integration, Product Development, Testing, VoIP, Telecommunications, PMP, Software Project..., Team Leadership, Multi-site Team..., Leadership, Process Improvement, Program Management, Cloud Computing, Networking, Budgets, IP, Team Management, Network Design, Troubleshooting, Data Center, MPLS, Telephony, Ethernet, WAN, Managed Services, Unified Communications, LAN-WAN, SIP, Network Engineering, T1
Education
Wright State University 1997 — 2000
MBA, Management Info Systems
University of Arizona 1989 — 1993
Bachelor of Science (B.S.), Public Administration
CenturyLink October 2008 - Present
Allen Sutton Productions June 2001 - March 2010
Cross News Service September 2006 - September 2007
Allen Engraving June 2001 - August 2006
Skills
CCNP Certified, Cisco Technologies, Networking, Windows Server, Switches, Security, WAN, Hardware, Operating Systems, Cisco Routers, Computer Network..., Computer Repair, Video, Routing Protocols, Bash, Perl, Linux, Groovy, Java, LAN-WAN, MPLS, Network Design, TCP/IP, Telecommunications
Education
University of Central Florida 2003 — 2006
B.A., Mass Communication
Phillips 66 January 2015 - Present
University of Arkansas August 2013 - December 2014
University of Arkansas August 2010 - December 2014
CenturyLink June 2014 - August 2014
Phillips 66 May 2013 - August 2013
University of Central Arkansas May 2012 - August 2012
Skills
C++, Microsoft Excel, Java, Teamwork, PowerPoint, Leadership, Microsoft Word, Linux, C, Programming, VHDL, HTML, Windows, OS X, Databases, SQL, Verilog, PHP, NetBeans, Unix, MySQL, Embedded Systems, Excel, Word, Technical Communication, Oral Communications, #C, Scheme, Assembly Language, Microprocessors, Ubuntu, ALM, SharePoint
Education
University of Arkansas at Fayetteville 2010 — 2014
Bachelor of Science (B.S.), Computer Engineering
Hot Springs High School 2006 — 2010
High School Diploma, 4.52/4.0
Fujitsu Canada July 2014 - Present
HP Enterprise Services September 2011 - July 2014
Windstream December 2009 - June 2011
NetCracker August 2008 - November 2009
CenturyLink March 2003 - September 2008
TELUS Mobilty January 1997 - October 2002
AGT - TELUS January 1994 - December 1995
Skills
Account Management, Client Engagement, Program Management, Software Development, Contract Negotiation, Customer Engagement, Enterprise Solution..., Outsourcing, BPO, Cloud Computing, IT Transformation, IT Outsourcing, Vendor Management, Requirements Analysis, CRM, Business Intelligence, Integration, SDLC, IT Management, Strategy, Solution Architecture, SaaS, Process Improvement, Enterprise Software, Telecommunications, Business Analysis, Pre-sales, Professional Services, IT Strategy, Business Process, Solution Selling, Managed Services, Business Process...
Education
The University of Calgary
Infomation Technology Managment
Ignite Payments July 2014 - Present
Rocky Mountain Restoration August 2013 - July 2014
CenturyLink May 2010 - July 2013
PAETEC May 2009 - May 2010
Network Infrastructure Corporation December 2008 - April 2009
Integra Telecom May 2007 - November 2008
Killer Shade 2006 - 2007
Inter-Tel August 2003 - May 2006
Authentic Data Solutions 2001 - 2003
Skills
Wireless, Enterprise Software, Managed Services, Data Center, Call Center, Cloud Computing, Business Development, Call Centers, Channel Partners, Co-location, MPLS, IP, Sales, Salesforce.com, Selling, Strategic Partnerships, Strategic Planning, Telephony, WAN
Education
Conquest Training 2006 — 2007
Sandler Sales
San Diego Golf Academy 1997 — 1999
AA, Golf Course Operations and Management, Teaching Professional
University of California, Los Angeles 1986 — 1990
Psychology
Original Cluebat October 2014 - Present
CenturyLink May 2012 - Present
University of Central Florida February 2007 - June 2008
Convergys May 2006 - August 2006
Publix 2004 - 2005
Lake Brantley High School 2004 - 2005
Skills
Software, Networking, Hardware, Windows, Microsoft Office, Linux, Technical Writing, Systems Engineering, PowerPoint, Computer Hardware, HTML, Analysis, Project Management
Education
University of Central Florida 2005 — 2010
Bachelors of Science, Engineering Technology; Space Science
Denny Weddle & Associates September 2010 - Present
CenturyLink October 2009 - April 2010
Embarq March 2006 - October 2009
Community One Federal Credit Union September 1999 - March 2006
Sidra Kain Advertising & Public Relations December 1987 - May 1999
Skills
Public Relations, Advertising, Corporate Communications, Telecommunications, Marketing Management, Internal Communications, Product Management, Marketing Communications, Marketing, Publicity, Speech Writing, Marketing Strategy, Press Releases, Crisis Communications, Public Speaking, Strategic Communications, Strategic Planning, Event Management, Media Relations, Public Affairs, Integrated Marketing, Community Outreach, Leadership, Newsletters, Direct Marketing, Account Management, Copywriting, Community Development, Online Marketing, Social Media, Spokesperson, Sponsorship
Education
University of Arizona 1962 — 1965
Salpointe High School 1957 — 1961
Apple December 2012 - Present
Oracle USA December 2011 - Present
University of California, Santa Barbara September 2006 - November 2011
Dolby Laboratories June 2009 - September 2009
Nokia Research Center, Cambridge, MA June 2007 - September 2007
CenturyLink March 2005 - June 2006
Oracle January 2004 - February 2005
Oracle Financial Services Software Ltd June 2003 - January 2004
Skills
Multi-Dimensional..., Data Mining, Machine Learning, Information Retrieval, Predictive Analytics, Data Modeling, Multimedia Search, J2EE, Oracle, XML, Programming ( Java, C,..., Hadoop, Querying and Mining..., Matlab, Gnuplot, Recommendation Systems, HBase, Hive, Web Application..., C++
Education
University of California, Santa Barbara 2006 — 2011
PhD, Computer Science, 3.99
Indian Institute of Technology (BHU), Varanasi 1999 — 2003
B. Tech., Computer Science and Engineering, 9.52 - 0 (worst) to 10 (best)
Bokaro Ispat Vidhayalaya , 8 D
DPS, Sec 4, Bokaro Steel City
CenturyLink May 2015 - Present
XO Communications September 2014 - May 2015
Cbeyond July 2013 - September 2014
Skills
Business Development, Cloud Computing, Hosted Services, IP Networking, Cloud Computing IaaS, Cloud Storage, Sales Management, Enterprise Software, Account Management, Salesforce.com, Telecommunications, Solution Selling, Managed Services, Sales Operations, SaaS, Virtualization, New Business Development, Sales Process, Customer Service
Education
UCLA 2006 — 2012
Marketing and Advertising, Business, Management, Marketing, and Related Support Services
University of California, Los Angeles 2005 — 2011
Marketing, Advertising
CenturyLink April 1999 - Present
Education
University of California, Los Angeles 1981 — 1986
Bachelor of Science (B.S.), Psychobiology/Minor Mathematics
CenturyLink March 2014 - Present
CenturyLink / TekSystems, Inc. Contractor March 2013 - March 2014
Walt Disney World May 2004 - April 2013
CenturyLink / TekSystems, Inc. Contractor December 2010 - September 2011
Orange County Public Schools / TekSystems, Inc Contractor June 2007 - October 2009
Skills
Cisco Technologies, MPLS, Metro Ethernet, Windows Vista, Windows XP Pro, Frame Relay, Customer Service, T1s, Router Configuration, Remote Troubleshooting, Ciena Devices, Alcatel-Lucent 7750..., E-911 Circuits, T1 Circuits, Telnet, Metasolv M6, Windows 7, MAC OS X Tiger, Maverick, ATM networks, Ethernet, Routing, Windows XP, WAN, LAN-WAN, Network Administration, Technical Support, Training, Databases, Troubleshooting, Switches, Testing, Management, Networking, UNIX Utilities, SunOS, GNU/Linux, Solaris, SAP Netweaver, OAM, Telecommunications, VoIP, Infoblox, SharePoint
Education
Valencia College 2015 — 2017
Associate of Science, Computer Programming and Analysis
University of Central Florida 2007 — 2010
Bachelor of Arts (B.A.), Cinema Studies
Valencia Community College 2004 — 2007
Associate of Arts (A.A.), General Studies
CenturyLink December 2011 - Present
CenturyLink May 2008 - December 2011
FBI January 1996 - February 2000
Skills
Legal Writing, Strategic Planning, Legal Research, Legal Compliance, Litigation Support, Litigation Management, Mediation, Litigation, Dispute Resolution, Corporate Governance, Contract Negotiation, Due Diligence, Security, Team Building, Fraud, Investigation, Private Investigations, Leadership
Education
Whittier Law School 1991 — 1994
JD
University of California, Los Angeles 1985 — 1989
BA, Political Science
CenturyLink May 2015 - Present
CenturyLink (formerly Tier 3) November 2013 - April 2015
Tier 3 June 2012 - November 2013
Amgen September 2011 - June 2012
Amgen January 2007 - September 2011
Microsoft March 2005 - January 2007
Avanade June 2000 - March 2005
Accenture September 1999 - June 2000
Skills
SOA, Enterprise Architecture, Cloud Computing, .NET, BizTalk, Integration, WCF, Enterprise Software, C#, Solution Architecture, Agile Methodologies, Distributed Systems, EAI, Strategy, SaaS, Software Design, Windows Azure, Application Architecture, UML, Software Development, Product Management, Scrum, ESB, SDLC, Business Analysis, CRM, SharePoint, Microsoft SQL Server, Web Services, Design Patterns, Public Speaking, Architecture, Software Project..., Web Applications, PaaS, CEP, XML, Agile Project Management, System Architecture, Force.com, Amazon Web Services, Microsoft StreamInsight, Cloud Foundry, Amazon Web Services..., Architectures, Leadership
Education
University of Colorado at Boulder 2011 — 2013
Master of Engineering (M.E.)
University of California, San Diego 1995 — 1999
B.A.
Hytec Dealer Services, Inc. May 2013 - Present
3PV - Third Party Verification, Inc. 2012 - 2012
CenturyLink December 2010 - July 2011
Skills
Billing Services, Billing Process, Consolidated Billing, Recurring Billing, Customer Service..., Customer Service, Customer Satisfaction, Customer Information, Billing Systems, Microsoft Network, Outlook Express, Computer-savvy, Sales, Invoicing, Telecommunications, Account Management, Customer Experience, Direct Sales, Data Entry, Microsoft Office, Call Centers, Technical Support, Sales Management
Education
University of Central Florida 2012 — 2012
Customer Service Certified
Workforce Advantage Academy 2004 — 2008
highschool diploma
Sherman & Howard L.L.C. March 2015 - Present
CenturyLink January 2014 - March 2015
Colorado Attorney General's Office May 2012 - August 2012
Civil Litigation Clinic January 2012 - May 2012
Traylor Law Group June 2011 - August 2011
Lichten & Liss-Riordan, P.C. July 2007 - July 2009
Skills
Legal Writing, Employment Law, Legal Research, Courts, Civil Litigation
Education
University of Denver - Sturm College of Law 2010 — 2013
Juris Doctor
Yale University 2003 — 2007
B.A., Political Science
University of Cape Town 2005 — 2006
Indianola High School 1999 — 2003
CenturyLink 2009 - Present
CenturyLink January 2009 - January 2012
Embarq May 1997 - January 2009
Sprint January 2004 - June 2006
Sprint December 2002 - January 2004
Sprint July 2001 - November 2002
Sprint August 2000 - July 2001
Sprint August 1998 - July 2000
UMB Bank 1989 - 1992
Skills
Customer Satisfaction, Telecommunications, Call Center, Wireless, Cross-functional Team..., Customer Experience, PMO, Program Management, Integration, Project Management, Leadership, Call Centers, Sales Operations, Process Improvement, Management, Product Management
Education
George Washington University School of Business and Public Management 2002 — 2002
Master’s Certification of Program Mgmt, Managing Projects in Organizations for Sprint; Leadership, Management & Communications;Contracting
University of Central Missouri
CenturyLink August 2012 - Present
CenturyLink June 2011 - August 2012
CenturyLink October 2009 - June 2011
EMBARQ Inc. May 2006 - October 2009
Sprint 2001 - 2005
Sprint September 1997 - January 2001
Sprint April 1992 - September 1997
Sprint United Telephone January 1990 - April 1992
Skills
Product Management, Cross-functional Team..., Product Marketing, Competitive Analysis, Vendor Management, Sales Operations, Management, Leadership, Marketing Management, B2B, Product Development, Forecasting, Business Process..., Unified Communications
Education
University of Central Florida
BSBA
M.I. Career Counseling Associates February 1989 - Present
CenturyLink June 1989 - October 2005
Pima County One Stop Career Center July 1992 - September 1993
Skills
Career Counseling, Business Communications, Interview Coaching, MBTI, Job Coaching, Coaching, Outplacement, Job Search Strategies, Workshop Facilitation
Education
University of Arizona 1981 — 1984
Masters in Education, Counseling
Wartburg College 1966 — 1971
Bacholors of Art, Secondary Education
CenturyLink August 2014 - Present
ClickChoice Automotive Financial Services, Inc January 2011 - Present
RazorReef.com January 2004 - Present
RipeVine, Inc. IBM e-Commerce Business Partner January 2003 - Present
CenturyLink Technology Solutions September 2013 - September 2014
Avnet Technology Solutions March 2011 - October 2012
University of California, Irvine 2005 - 2011
B2B Workforce January 2007 - September 2008
David's Bridal March 2008 - August 2008
Brulant January 2007 - August 2008
Skills
WebSpherce Commerce, Java software..., E-commerce solutions, SEO Specialist, SEM, Project Management, Solution Architect, Business Development, Business Strategy, Commerce, IBM Websphere Commerce, E-commerce, E-commerce Consulting, Java, Web Applications, Java Enterprise Edition, Marketing, User Experience, Requirements Analysis, Enterprise Architecture, Software Development, Websphere, SOA, SEO, Web Development, Integration, CRM, SDLC, Business Analysis, Solution Architecture, Enterprise Software, Architecture, SaaS, Pre-sales, Competitive Analysis, Outsourcing, Management, Agile Methodologies, Web 2.0, Cloud Computing, Leadership, Software Project..., Mobile Applications, Agile Project Management, Web Services, E-business, User Interface Design, Business Intelligence, ITIL, Scrum
Education
University of California, Irvine 1995 — 1999
BS, Information and Computer Sciences
Sococo October 2013 - Present
Meetrix, Inc. August 2010 - October 2013
CenturyLink September 2006 - January 2011
Technical Support January 2005 - September 2006
Skills
VoIP, Channel, Cloud Computing, Unified Communications, SaaS, Video Conferencing, Enterprise Software, Professional Services, Managed Services, Solution Selling, Sales Enablement, Virtualization, Go-to-market Strategy, Solution Architecture, Strategic Partnerships, Start-ups, CRM, Integration, Disaster Recovery, Business Alliances, Partner Management, Channel Partners, Telecommunications, Enterprise Architecture, Software Industry, Pre-sales, Telephony, Mobile Devices, Sales Engineering, Messaging, Co-location, SIP, Security, Data Center, VMware, Product Management, Demand Generation, Cisco Technologies, Network Security, Sales Process
Education
University of Central Florida 2001 — 2006
Management Information Systems
Windstream Communications May 2014 - Present
Charles Schwab June 2012 - May 2014
CenturyLink March 1999 - September 2011
Marriott Hotels January 1997 - January 1999
Skills
Call Center, Process Improvement, Sales Management, International Business, Outsourcing, Operations Management, Telecommunications, Hospitality, Vendor Relations, Systems Conversion, Hotels, International, Team Management, Wireless, Management, Strategic Planning, PMO, Team Building, Sales, Strategy, Customer Retention, Business Planning, Call Centers, Managed Services, Vendor Management, Analysis, Time Management, Contract Management, Customer Service, Direct Sales, Account Management, Business Analysis, Program Management, Project Management, Budgets, Leadership, Training, Forecasting, Sales Operations, Customer Satisfaction, Team Leadership, Retail, Cross-functional Team..., VoIP, Business Process..., Pricing, Business Development, Negotiation, Project Planning, CRM
Education
University of Central Florida - College of Business Administration 1992 — 1996
Management
North Fort Myers High School
CenturyLink December 2003 - June 2014
EMBARQ 2006 - 2010
Sprint 2003 - 2006
Skills
Customer Service, Leadership, Selling, Call Centers, Telecommunications, Negotiation, Training, Team Building, Project Planning, PowerPoint, Sales Management, Sales, Microsoft Office, Management, Account Management, Team Leadership, VoIP, Strategic Planning, Wireless
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Florida 2000 — 2005
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies - Minor Native American Studies
University of Central Florida
BA - Legal Studies, Legal Studies, General
PACIFIC ARCHITECTS AND ENGINEERS August 2014 - Present
Pacific Architects and Engineers November 2011 - Present
Adventist Health Information Systems May 2010 - November 2011
CenturyLink May 2006 - April 2010
Skills
•Microsoft Certified ..., •Microsoft Certified..., Windows Active Directory, TCP/IP, FTP,..., Troubleshooting, Technical Support, Software Installation, Active Directory, Windows Server, Help Desk Support, IT Operations, Networking, Microsoft SQL Server, Security, Information Technology, Computer Security, Windows XP, VPN, Enterprise Software, Management, Windows 7, Backup Exec, Hardware, Cisco Technologies, System Deployment, Routers
Education
University of Central Florida 2003 — 2006
Bachelor of Science (BS), Information Systems Technology
BioPlus Specialty Pharmacy August 2012 - Present
Convergys July 2011 - August 2012
CenturyLink March 2006 - July 2011
Sprint 2001 - 2006
AutoPower 2000 - 2001
Citrus County Property Appraiser 1997 - 2000
Consultant (multiple companies) 1992 - 1997
Crystal River Computers (CRC) 1991 - 1992
Skills
CCDP, CCDA, CCNP, Cisco Certified, CCNA, CompTIA, A+, VLAN, BGP, Frame Relay, CCIE, OSPF, Juniper, Troubleshooting, Data Center, Firewalls, Routers, Cisco Routers, Cisco Technologies, Networking, Network Security, EIGRP, Switches, Technical Support, MPLS, IP, ITIL, Network Engineering, VoIP, Network Architecture, Technical Leadership, Network Design, TCP/IP, Disaster Recovery, Network Administration, DNS, Servers, Team Leadership, Customer Service, Juniper Technologies
Education
University of Central Florida 2005 — 2007
MBA, Business Administration and Management, General
University of Florida 1994 — 1997
BSBA, MIS
Central Florida Community College 1992 — 1994
AA, AA
Crystal River High School 1989 — 1992
high school diploma
CenturyLink January 2006 - Present
Sprint December 2003 - January 2006
Photomart Cine-Video, inc. January 1998 - December 2003
Skills
Telecommunications, Salesforce.com, Customer Satisfaction, VoIP, Contract Negotiation, Account Management, Consultative Selling, Forecasting, Selling, Direct Sales, MPLS, Call Centers, Avaya, Ethernet, Metro Ethernet, Unified Communications, Solution Selling, Sales Operations, Wireless, Managed Services, SIP Trunking, Vendor Management, Customer Retention, Telephony, Broadband, Sales
Education
University of Central Florida 1998 — 2000
Bachelor of Arts, Communications
CenturyLink August 2011 - Present
Qwest Communication December 2002 - August 2011
Intermedia Communications, Inc 1996 - 2001
Skills
Building Relationships, Technology Needs..., Strategic Negotiations
Education
University of Arizona 1990 — 1994
BS, Accounting
Oracle April 2015 - Present
Datalogix November 2014 - March 2015
CenturyLink April 2011 - November 2014
Qwest Communications September 2006 - March 2011
University of Colorado at Boulder May 2004 - September 2006
US Geological Survey September 2002 - April 2004
Skills
Analytics, Competitive Analysis, Analysis, Data Analysis, Geomarketing, Numerical Simulation, Optimization, Data Science, Telecommunications, Market Analysis, Business Intelligence, Cross-functional Team..., Data Mining, Optimizations, Business Strategy, Segmentation, Strategy, Strategic Partnerships, Competitive Intelligence, CRM, Forecasting
Education
University of Colorado Boulder 1997 — 2006
PhD, Biogeochemistry
University of California, San Diego 1991 — 1996
BS, Biology
CenturyLink January 1999 - Present
SAVVIS 1999 - Present
CRS Property Management January 2006 - January 2011
Nakamichi America February 1990 - January 1993
Rockwell International Rocketdyne Div. January 1988 - January 1990
General Motors Chevrolet division January 1983 - January 1984
Skills
Data Center, Cloud Computing, Network Security, Virtualization, Security, Firewalls, Network Architecture, Cisco Technologies, IPSec, VPN, Security Architecture..., IPS, TCP/IP, Networking, Managed Services, Disaster Recovery, Vendor Management, Information Security..., Checkpoint, Computer Security, Intrusion Detection, Information Security, ITIL, SaaS, Routing
Education
University of California, Los Angeles 1984 — 1987
BS, Physics
University of California, Los Angeles 1983 — 1987
Bachelor's degree, Physics
CenturyLink December 2014 - Present
XO Communications September 2014 - December 2014
XO Communications January 2011 - September 2014
XO Communications March 2010 - January 2011
XO Communications 2004 - 2010
Allegiance Telecom 2002 - 2004
Skills
Co-location, MPLS, Managed Services, VoIP, SIP Trunking, Ethernet, Hosted Services, Telephony, IP, Wireless, Unified Communications, Metro Ethernet, SIP, T1, Solution Selling, PRI
Education
University of California, Davis 1995 — 2000
BA, Rhetoric & Communication
Montera
Montera
Remington College September 2011 - June 2015
EMBARQ October 2006 - September 2009
CenturyLink 1983 - 2009
Sprint August 1983 - October 2006
Skills
Workforce Planning, Training, Performance Management, Call Center, Coaching
Education
University of Central Florida 1980 — 1982
Bachelor's degree, Elementary Education and Teaching
Daysol Inc June 2014 - Present
Centurylink 2011 - Present
CenturyLink September 2002 - September 2011
CenturyLink 2009 - 2009
Embarq 2002 - 2009
Skills
Ethernet, Product Management, Telecommunications, Project Management, Process Improvement, Call Center, Vendor Management, Cross-functional Team..., VoIP, Team Leadership, Product Development, Networking, Program Management, MPLS, Competitive Analysis, Project Planning, Troubleshooting, IP, LAN-WAN, Call Centers, Visio, Testing, Integration, Business Analysis, Leadership, Forecasting, Cloud Computing, Cisco Technologies, Customer Satisfaction, Wireless, Customer Experience, Telephony, Mobile Devices, Managed Services, PMP, Switches, Network Design, Disaster Recovery, SIP, Computer Network..., Unified Communications, System Deployment, Professional Services, Routers, SaaS, Enterprise Software, Solution Selling, Data Center, WAN, Management
Education
University of Central Florida 1989 — 1992
Refound Psychiatry Services, LLC March 2010 - Present
CenturyLink December 2006 - Present
AT&T 2005 - 2007
SBC 1999 - 2005
Skills
IPTV, Broadband, IP, Telecommunications, VoIP, VOD, Wireless, MPLS, Ethernet, Network Design, Mobile Devices, SIP, Cloud Computing, Integration, Telco
Education
University of California, Berkeley 1994 — 1998
BA
Northgate High School, Walnut Creek, CA 1989 — 1990
CenturyLink September 2014 - Present
CenturyLink (formerly Qwest) April 2008 - September 2014
Qwest Communications May 2004 - April 2008
Qwest Communications February 2000 - May 2004
Skills
SOX, Security, Internal Audit, Telecommunications, Risk Assessment, Business Process..., Process Improvement, Compliance, Internal Controls, Risk Management, Risk, Process Engineering, Business Analysis, Audit, Program Management, Data Analysis, Auditing, Access, IT Audit, Risk Mitigation, Documentation, IT Governance, Financial Analysis, Business Process, Analysis, SQL, Unix, Disaster Recovery, CISA, Business Continuity, SDLC, Business Intelligence, Change Management, Data Center, SharePoint, Testing, Visio, Databases, Software Development, Team Building, Excel, Strategic Planning, Agile, Management Consulting, Microsoft Excel, Sarbanes-Oxley Act, PCI DSS, Information Technology, Information Security..., Information Security
Education
University of California, Berkeley 1988 — 1992
University of California, Berkeley
University of Kansas July 2012 - September 2013
Lawrence Jewish Community Congregation November 2011 - October 2012
Callahan Creek April 2010 - February 2011
CenturyLink July 2009 - May 2010
Embarq Corporation May 2006 - July 2009
Sprint Nextel March 2002 - May 2006
Skills
Account Management, Customer Service, Leadership, Microsoft Office, Advertising, Marketing, Project Management, Management, Training, Human Resources, Budgets, Customer Satisfaction, Public Speaking, Modern Office Equipment, Computer Literate, Customer Relations, Social Listening, Budget Management, Social Media, Strategic Planning, Event Planning, Microsoft Excel, Team Building, Microsoft Word, Process Improvement, Research, Marketing Communications, Program Management
Education
University of Arkansas at Little Rock 1985 — 1987
Bachelor of Arts, Psychology
University of Arkansas 1983 — 1985
Hall High School
HD Supply April 2011 - Present
Apex Computer Systems March 2010 - March 2011
CenturyLink October 2009 - December 2010
CertaPro Painters February 2008 - June 2009
SunTrust June 2004 - October 2007
SunTrust January 1997 - May 2004
SunTrust June 1994 - December 1996
Skills
Troubleshooting, Management, Network Administration, Technical Support, Logistics, System Administration, Vendor Management, Leadership, Active Directory, Business Analysis, Customer Service, Visio, Disaster Recovery, Servers, Integration, ITIL, Budgets, Telecommunications, Customer Satisfaction, IT Management, Program Management, Networking, IT Operations, Data Center, IT Service Management, Change Management, IT Strategy, Project Planning, SharePoint, Security, Project Management, Software Documentation, Help Desk Support, Information Technology
Education
University of Central Florida 1990 — 1993
B.S.B.A., Management
CenturyLink June 2015 - Present
Raytheon December 2014 - June 2015
ITEC March 2014 - December 2014
United States Army January 2010 - March 2014
Meteor Games LLC September 2009 - December 2010
Pringo Networks March 2007 - May 2009
MTV Networks - Neopets Division September 2005 - March 2007
Skills
Perl, JavaScript, CSS, PHP, C++, Java, HTML, User Interface Design, C, Social Networking, Linux, Programming, Python, Project Management, OS X, Unix, Bash, Apache, Web Services, Databases, SQL, MySQL, Networking, Servers, Web Applications, DNS, Ubuntu, Network Administration, CentOS, Drupal, Cloud Computing, Software Engineering, Shell Scripting, Subversion, Network Security, Git
Education
University of California, Riverside 1998 — 2005
Bachelors, Information Systems
CenturyLink May 2011 - Present
CenturyLink August 2009 - May 2011
Embarq August 2008 - August 2009
Embarq January 2006 - August 2008
Sprint January 2005 - January 2006
Sprint March 2003 - January 2005
Skills
Telecommunications, Salesforce.com, Market Research, Solution Selling, Account Management, Wireless, Direct Sales, Sales Operations, Sales Management, Program Management, B2B, Process Improvement, Customer Experience, Competitive Analysis, Contract Negotiation, Marketing
Education
University of Central Florida - College of Business Administration 2000 — 2004
MBA, Business Administration
University of Richmond 1994 — 1998
BS, Psychology/Criminal Justice
Lake Brantley High School 1990 — 1994
CenturyLink August 1984 - Present
Skills
Telecommunications, Contract Negotiation, Network Design, Wireless, Managed Services, Ethernet, Salesforce.com, Computer Network..., IP, VoIP, Co-location, Networking, Call Center, Product Management, Solution Selling, Cross-functional Team..., Sales, Unified Communications, Project Planning, MPLS, Account Management, Product Marketing, Direct Sales, Sales Management, Fiber Optics, T1, Process Improvement, Telephony, Optical Fiber, WAN, DWDM, Data Center, Sales Operations, SIP, Mobile Devices, Metro Ethernet, Team Leadership, Troubleshooting, Program Management, Cloud Computing, Broadband, Project Management, DSL, SDH, Integration, Vendor Management, Management, Cisco Technologies, Cellular Communications
Education
University of Central Florida 1980 — 1983
University of Florida 1978 — 1981
Engineering
CenturyLink July 2009 - Present
Education
University of Arkansas 1976 — 1979
BSBA, Data Processing
CenturyLink 2009 - Present
CenturyLink August 2007 - 2009
CenturyLink (formerly Embarq) February 2006 - August 2007
Sprint January 2003 - March 2006
Sprint February 2000 - January 2003
Skills
Project Management, Customer Service, E-commerce, Invoicing, Employee Training, Call Center, Process Improvement, Billing Systems, Software Documentation, Telecommunications, Vendor Management, Cross-functional Team..., Customer Experience, Wireless, Program Management, VoIP, Call Centers, Quality Assurance, Requirements Analysis, Business Process..., Training, Business Process, Management, Requirements Gathering, Leadership, SDLC, Project Planning, Testing, Analysis, Integration, Business Analysis, User Acceptance Testing, Product Management, Team Leadership, Business Requirements, Managed Services
Education
University of Central Florida - College of Business Administration 1990 — 1993
Bachelor of Science, Human Resource Management
University of Central Florida - College of Business Administration 1990 — 1993
Bachelor of Science (B.S.), Human Resources Management and Services
Waddell & Reed May 2013 - Present
CenturyLink 2009 - May 2013
Embarq Logistics 2005 - 2009
Sprint 1997 - 2002
Sprint Nextel Corporation 1997 - 2002
Bethlehem Steel Corp. 1985 - 1996
Skills
Strategic Sourcing, Purchasing, Supply Management, Procurement, Vendor Management, Contract Negotiation, Global Sourcing, Supplier Negotiation, Management, Negotiation, Forecasting, Supply Chain, RFP, Sourcing, Team Building, Cross-functional Team..., E-procurement, Project Management, Contract Management
Education
University of Baltimore 1992 — 1996
MBA, Corporate Finance
University of Baltimore 1989 — 1991
Bachelor of Science (BS), Accounting and Business/Management
CenturyLink February 2012 - Present
CenturyLink 2011 - February 2012
Embarq January 2006 - December 2010
Skills
Matrix Management, Outside Plant, Voice Networks, Ethernet, DSL, Telecommunications, System Requirements, PMP, Release Management, Telecommunications..., Program Management, Network Engineering, Software Project..., Leadership, Project Management
Education
Webster University 1997 — 2000
MBA, Business Information Management
University of Central Florida 1983 — 1986
Bachelor of Science (B.S.), Accounting
CenturyLink June 2014 - Present
Level 3 Communications November 2012 - June 2014
tw telecom, inc. June 2006 - November 2012
Yellow Book USA March 2004 - May 2006
Acxiom 1999 - 2000
Skills
MPLS Networking, Hosted Services, VoIP, Long Distance, Account Management, Co-location, Unified Communications, SIP Trunking, Managed Services, Direct Sales, Solution Selling, Cold Calling, MPLS, B2B, Telecommunications, T1, Wireless, IP, Business Development, Sales Operations, Sales, New Business Development, PRI, Telephony, Ethernet, Metro Ethernet, Networking, Channel Partners, SIP, Professional Services, Management, Sales Process, Selling, Salesforce.com, Data Center, Leadership
Education
University of Central Arkansas 1997 — 2003
MBA, Marketing and Management
SunTrust Bank March 2014 - Present
CenturyLink April 2013 - September 2013
BCBSNC September 2011 - February 2013
FedEx May 2006 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, SAP, PowerPoint, Sales, Accounting, Financial Analysis, Team Building, Customer Service, Training, Analysis
Education
University of Central Florida 2006 — 2009
Bachelors, Accounting
University of Central Florida 2006 — 2009
Bachelor of Science, Accounting
CenturyLink July 2009 - Present
Skills
Telecommunications, Access, Budgeting, SQL, Negotiation, Ethernet, IP, Network Design, Wireless, Planning
Education
University of Central Florida
BSE/EE, Electrical Engineering
CenturyLink April 2011 - Present
CenturyLink 2009 - 2011
CenturyLink 2006 - 2009
CenturyLink 2005 - 2006
CenturyLink 2001 - 2004
USP&C 1998 - 2001
Montgomery Ward 1997 - 1998
Skills
Performance Management, Employee Relations, Human Resources, Employee Benefits, Recruiting, Leadership, Change Management, Employee Training, Talent Management, Management, Training, HR Policies, Personnel Management, Vendor Management
Education
University of Central Missouri 1991 — 1995
B.S., Business Education
CenturyLink March 1999 - April 2015
Olan Mills December 1995 - June 1998
Hall's Health Mart Drug September 1984 - December 1995
Skills
Program Management, Vendor Management, Marketing, Telecommunications, Analysis, Integration, Project Management, Business Analysis, Process Improvement, Microsoft Office, Training, Team Building, Business Development, Product Management, Sales, DSL, Team Management, Management, Social Media
Education
Central Missouri State University 1987 — 1987
CenturyLink December 2001 - Present
DSL.net February 2000 - December 2000
GlobalOne February 1999 - February 2000
TCI - TeleCommunications Inc October 1996 - November 1999
Sprint 1987 - 1996
Skills
Telecommunications, Managed Services, MPLS, CPE, Sales Engineering, Network Utilization and..., Ethernet, Cloud Computing, SIP, VoIP, Metro Ethernet, Co-location, Hosting Services, IP, SIP Trunking, Unified Communications, LAN-WAN, Wireless, Budgets, Cisco Technologies, Data Center, Solution Selling, Private Line, Salesforce.com, Adtran, Long Distance, Call Center, WAN, T1, ATM networks
Education
University of Bridgeport
BS
BEI -Bridgeport Engineering Institute
Electrical, Electronic and Communications Engineering Technology
CenturyLink July 2012 - Present
Charter Communications February 2012 - July 2012
MediaNews Group Interactive 2008 - January 2012
Policy Studies, Inc. June 2008 - October 2008
Level 3 Communications June 2007 - July 2008
Level 3 Communications April 2000 - July 2008
Sprint January 1993 - April 2000
Skills
Basecamp, Primavera, Journyx, Microsoft Office Tools, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Project, Visio, Microsoft Outlook, RUP Methodologies, Rational Clear Case, RequisitePro, Test Manager, SCRUM Master, SQL Navigator, VersionOne, Visual Basic, Scrum, Microsoft Office, MS Project, Testing, ClearCase, Software Development, Cross-functional Team..., Vendor Management, Outlook, SDLC, Integration, Telecommunications, Quality Assurance, Process Improvement, Business Analysis, Program Management, Project Management
Education
Central Missouri State University 1991 — 1993
Bachelor's degree, Computer and Office Information Systems
NetApp September 2013 - Present
NetApp April 2012 - September 2013
CenturyLink April 2006 - April 2012
Winter Park Blue January 1994 - April 2006
Skills
Telecommunications, VoIP, IP, Ethernet, T1, DSL, Adtran, Telephony, Network Design, Frame Relay, Wireless, NAS, SAN, Networking, Technical Support, Troubleshooting
Education
TechTrain 2004 — 2004
A+, Net+, MCP
University of Central Florida 1996 — 1998
Aerospace Engineering
CenturyLink September 2009 - Present
Smoothscape Tractor & Backhoe April 2007 - August 2009
Target February 2000 - February 2008
Skills
OS X, Access, SharePoint, Microsoft Office, Windows 7, HTML, Visio, Windows, Computer Hardware, SQL, Leadership, WordPress, CSS, Team Leadership, Customer Service, Retail, Time Management, Microsoft Excel, Databases, XP, Remedy Ticketing System, TRACS, Telnet, Remote Troubleshooting, Avaya, VMware Workstation
Education
University of Central Florida - College of Business Administration 2005 — 2008
Bachelors, M.I.S
CenturyLink 2012 - Present
CenturyLink, Inc. 2003 - 2012
Skills
Telecommunications, Wireless, Selling, MPLS, Ethernet, Direct Sales, Co-location, Management, Government, T1, Managed Services, Project Management, Solution Selling, Sales, Unified Communications, Team Leadership, Multitasker, VoIP, Government Contracting, Local Government, Government Procurement, Federal Government, Salesforce.com, State Government, Political Science, Leadership
Education
University of Central Florida 2004 — 2008
Bachelor of Arts, Political Science
Verizon May 2014 - Present
Verizon July 2012 - Present
CenturyLink December 2009 - August 2012
BancFirst January 2009 - December 2009
iProfile August 2008 - December 2008
Northwestern Mutual August 2007 - July 2008
Skills
Salesforce.com, Marketing, Cross-functional Team..., Management, Sales, Leadership, Analysis, Time Management, Customer Service, Product Development, Negotiation, Telecommunications, Account Management, Process Improvement, Strategic Planning, Microsoft Excel, Microsoft Office, Accounting, Banking, Research, Forecasting, Teamwork, Financial Analysis, Vendor Management, Business Analysis, Competitive Analysis, Project Management, CRM, Team Leadership
Education
University of Arkansas 2008 — 2012
Bachelor, Business Finance
University of Arkansas 2004 — 2008
Business, Finance
Freightquote December 2013 - Present
CenturyLink September 2009 - December 2013
Embarq May 2006 - September 2009
Sprint 2000 - 2006
Sprint-Nextel 2000 - 2006
Parts Un-Ltd. April 1993 - May 2000
Skills
Telecommunications, Network Security, Windows Server, Project Planning, BMC Remedy, VPN, Mobile Devices, Visio, Troubleshooting, Leadership, SDLC, Integration, Software Development, Testing, Requirements Analysis, Management, Process Improvement, VoIP, Vendor Management, Wireless, Program Management
Education
Central Missouri State University 1997 — 2000
BSBA, Information Technology
CenturyLink 2009 - 2015
EMBARQ Corporation 2005 - 2009
Sprint 1997 - 2005
Sprint 1996 - 1997
Skills
Financial Analysis, Cross-functional Team..., Quota Setting, Corporate Budgeting, Financial Forecasting, Business Case Analysis, Leadership, Forecasting, Telecommunications, Finance, Business Case, Sales Operations, Vendor Management, Financial Data...
Education
University of Central Florida - College of Business Administration
MBA, Finance
University of Florida - Warrington College of Business Administration
Bachelors of Science in Business Administration, Finance
Saint Cloud High School
Level 3 Communications October 2014 - Present
tw telecom October 2012 - October 2014
MAWebOrlando October 2011 - October 2012
XO Communications December 2010 - October 2011
CenturyLink March 2006 - August 2010
Sprint January 2000 - May 2006
Skills
Telecommunications, MPLS, Sales, Data Center, Solution Selling, VoIP, Direct Sales, Wireless, SIP, Managed Services, Account Management, Call Center, Unified Communications, Cloud Computing, Sales Management, Channel, Metro Ethernet, Cisco IP Telephony..., Avaya IP Telephony, Business Development, CRM, Call Centers, Cisco Technologies, Enterprise Software, IP, Telephony, Networking, Avaya, WAN, Morse Code
Education
University of Central Florida 1990 — 1993
Bachelor's degree
University of Central Florida - College of Business Administration 1990 — 1993
BA, Hospitality management
CenturyLink July 2009 - Present
University of Central Missouri August 2012 - Present
Embarq May 2005 - June 2009
Sprint April 1997 - May 2005
Skills
Telecommunications, Cisco Technologies, VoIP, Active Directory, IT Management, Call Center, Vendor Management, System Administration, LAN-WAN, Virtualization, Microsoft Exchange, Enterprise Software, Windows Server, Security, Technical Support, Data Center, Call Centers, Network Design, Switches, Routers, TCP/IP, IP, Leadership, Cloud Computing, ITIL, Management, Integration, Disaster Recovery, WAN, Wireless, VPN, Troubleshooting, Servers, Networking, Visio
Education
University of Central Missouri 2002 — 2004
MSIT, Information Technology
University of Central Missouri 1994 — 2000
BSBA, Computer Information Systems
Moffat County High School 1983 — 1987
High School
IBM January 2013 - Present
CenturyLink August 2004 - December 2012
Sprint April 1994 - August 2004
Skills
Unix, Troubleshooting, Disaster Recovery, Data Center, Solaris, TCP/IP, System Administration, Telecommunications, Integration, Cisco Technologies, Operating Systems, Security, Testing, Servers, VoIP
Education
Central Missouri State University 1977 — 1981
Bachelor's degree
CenturyLink March 2012 - Present
Centurylink March 2010 - March 2012
Embarq March 2004 - March 2010
Skills
Vendor Management, Cross-functional Team..., Pricing, Supply Management, Process Improvement, Sourcing, Supplier Negotiation, E-procurement, Global Sourcing, Supply Chain, Forecasting, Inventory Management, Strategic Sourcing, Logistics
Education
University of Arkansas at Pine Bluff 1985 — 1989
Bachelor of Science (BS), Speech & Communication
CenturyLink June 1996 - Present
Skills
Marketing, Finance, Telecommunications, Networking, Troubleshooting, IP, Wireless, VoIP, Cisco Technologies, Call Center, Integration, Team Leadership, Visio, Proposal Writing, TCP/IP, Call Centers, Network Design, MPLS, Managed Services, Unified Communications, Ethernet
Education
Webster University 2008 — 2009
MBA, Summa Cum Laude, Marketing / Finance
University of Central Florida 1991 — 1993
BSEE, Signal Communications
Queensborough College 1982 — 1984
AAS, Computer/Engineering Technology
Bishops' High School 1976 — 1981
Science
CenturyLink July 2010 - Present
Fox Interactive Media October 2005 - May 2010
Skills
Scrum, Quality Assurance, JIRA, Product Management, Testing, Agile Methodologies, Management, Mobile Devices, Social Media, Social Media Marketing, Leadership
Education
University of California, Los Angeles
B.S., Sociology, Math
University of California, Los Angeles
Bachelor's degree
CenturyLink January 2014 - Present
Windstream Communications February 2013 - December 2013
Windstream Communications September 2011 - February 2013
Windstream Communications April 2010 - September 2011
City of Little Rock November 2003 - April 2010
Skills
Research, Strategic Planning, Customer Service, Negotiation, Management, Healthcare, Higher Education, Staff Development, Analysis, Clinical Research, Microsoft Excel, Biotechnology, Data Analysis, Variance Analysis, Cost Variance Analysis, Financial Analysis, Finance
Education
University of Arkansas at Little Rock 2007 — 2010
Master of Business Administration (M.B.A.), Finance, General
University of Arkansas at Little Rock 1996 — 2001
Bachelor of Science, Biology / Chemistry
Iron Shield Networks August 2015 - Present
tw telecom, Inc. March 2006 - January 2015
CenturyLink 2015 - 2015
Sprint Nextel October 2000 - March 2006
Skills
WAN, Ethernet, Co-location, Telecommunications, VoIP, Managed Services, MPLS, Cloud Computing, IP, Networking, Network Design, Sales Engineering, DS3, Fortune 500, Disaster Recovery, Unified Communications, Building Relationships, Mobile Marketing, QoS, Network Engineering, MPLS VPN, SIP Trunking, Telecommunications..., Cloud Storage, Cloud Security, Business Analysis, Fiber Optic Networks, Structured Cabling
Education
University of Central Florida 1996 — 1999
Bachelor of Business Administration (B.B.A.), Finance, General
University of Central Florida 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Finance and Financial Management Services
IBM Global Process Services January 2013 - Present
CenturyLink 2009 - December 2012
Embarq January 2006 - January 2012
Sprint January 1996 - January 2006
AT&T January 1983 - January 1996
Skills
Oracle, Teradata, Databases, Unix, ETL, Data Warehousing, Disaster Recovery, SQL, PL/SQL, Database Design, Unix Shell Scripting, Solaris
Education
University of Central Missouri 1974 — 1982
BS & BSE, Computer Science & Math Education
Honeywell April 2015 - Present
Honeywell October 2010 - March 2015
CenturyLink January 2006 - November 2010
Embarq 2004 - 2009
Sprint April 1999 - January 2006
Data Processing Resources Corporation 1997 - 1999
Payless Cashways Incorporated 1996 - 1997
NAIC 1994 - 1996
YRC 1991 - 1994
Education
University of Central Missouri 1988 — 1991
BS in Business Administration, Computer Information Systems
CenturyLink March 2014 - Present
T-Mobile USA, Inc January 2011 - June 2013
T-Mobile USA, Inc June 2007 - January 2011
T-Mobile USA, Inc December 2005 - June 2007
Pac-West Telecomm, Inc July 2003 - September 2004
Electric Lightwave 1997 - 2003
MFS Communications March 1995 - June 1997
Skills
Telecommunications, Metro Ethernet, MPLS, WAN, IP, Fiber Optics, Ethernet, Network Design, VoIP, Managed Services, DWDM, Co-location, Broadband, Unified Communications, Switches, Computer Network..., Cellular Communications, LTE, UMTS, 4G
Education
UCLA 1976 — 1980
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
University of Colorado at Boulder
Master of Science (MS), Telecommunications Engineering
CenturyLink 2000 - Present
Education
University of Arkansas at Fayetteville
Bachelor of Science in Business Administration, Marketing
CenturyLink February 2000 - Present
Martin Marietta May 1990 - January 1996
Martin Marietta May 1984 - April 1990
Skills
Sarbanes-Oxley Act
Education
University of Colorado at Denver 1996 — 1998
Master of Arts (MA), Economics
University of Central Florida 1980 — 1984
MSE, Mechanical Engineering
Virginia Polytechnic Institute and State University
Mechanical Engineering
CenturyLink 2004 - Present
Florida Department of Law Enforcement April 1999 - June 2002
Education
University of Central Florida 1991 — 1995
B.A., English
CenturyLink July 2015 - Present
HMS TECHNOLOGIES, INC. October 2013 - July 2015
Four Points Technology June 2013 - September 2013
Harris Corporation June 2011 - May 2013
Harris Corporation January 2009 - June 2011
Education
University of Central Florida 2000 — 2004
BA, Psychology
Of Hard Knocks
CenturyLink April 2011 - Present
CenturyLink February 2000 - April 2011
Midland Printing & Office Supply June 1994 - February 2000
Skills
VoIP, Call Centers, Troubleshooting, Time Management, Outside Plant, Inside Plant, Technical Support, Switches, Cisco Technologies, Software Installation, Networking, Telecommunications, System Deployment, DSL, Telephony, Network Design, Testing, Ethernet, IPTV
Education
University of Central Missouri 1989 — 1993
Psychology, Math, Biology
Allied Wireless Communications Corporation March 2010 - Present
CenturyLink August 2008 - March 2010
Alltel May 2005 - August 2008
Skills
Financial Analysis, Process Improvement, Sarbanes-Oxley Act, Telecommunications, Variance Analysis, Financial Reporting, Budgets, Analysis
Education
University of Central Arkansas 2000 — 2004
BBA, Management
CenturyLink January 2015 - Present
CenturyLink / Qwest Communications July 1996 - December 2014
Skills
Customer Service, Telecommunications, Data Center, Routing, Ethernet, Network Design, MPLS, IP, Broadband, VoIP, Network Security, WAN, TCP/IP, Network Architecture, Team Leadership, Cisco Technologies, Network Engineering, Collaborative Problem...
Education
University of California, San Diego 2011 — 2013
Graduate Certificate, Data Mining
University of Denver - Daniels College of Business 1999 — 2001
MS-Mgmt
University of Minnesota-Twin Cities 1991 — 1995
BSME
CenturyLink April 2010 - Present
Qwest Communications November 2008 - April 2010
Education
University of Arizona 1988 — 1993
BA, History and Polictal Science
Denver Metro Realty Executives August 2013 - Present
JANISES' CONSULTING LLC January 1998 - Present
CenturyLink July 1981 - July 2012
Skills
Notary Public, Customer Retention, Lifestyle Coaching, Call Centers, Leadership Development, Small Business, Job Coaching, Direct Sales, Vendor Management, Telecommunications, Cross-functional Team..., Unified Communications, Executive Coaching, Training, Motivational Speaking, Sales Management, VoIP, Project Management, Technical Training, Outlook, Marketing, Managed Services, Team Building, Melaluca representative, Primerica Representative, Property Management
Education
UCLA 1999 — 2000
Certificate, Executive MBA
University of Denver 1994 — 1997
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
University of Phoenix 1991 — 1993
Associate's degree, Total Quality Management
University of Missouri-Kansas City 1972 — 1976
Business Management
CenturyLink June 2012 - Present
Ericsson October 2009 - June 2012
Sprint/Embarq/CenturyLink January 1991 - September 2009
Maryland Casualty Company August 1989 - January 1991
Skills
Process Improvement, Risk Management, Environmental Awareness, Program Management, EHS
Education
Central Missouri State University 1980 — 1985
BS, Industrial Safety
Optum July 2015 - Present
Connextions March 2013 - June 2015
NBC/The Golf Channel June 2012 - March 2013
Bright House Networks December 2010 - August 2011
CenturyLink March 2004 - December 2010
Sprint Nextel June 2002 - March 2004
Florida Department of Law Enforcement April 1999 - June 2002
Naval Air Warfare Center August 1997 - April 1999
Skills
Network Administration, Network Engineering, IP Networking, Routers, Switches, OSI Model, BGP, EIGRP, OSPF, VPN, CCNP, CCNA, A+ Certified, VLAN, STP, Metro Ethernet, ATM, Frame Relay, Serial Communications, ACL, QoS, MPLS, IPv4, IPv6, Cisco, Juniper, Firewalls, Adtran, Calix, Alcatel, Networking, IP, DSL, ATM networks, WAN, Cisco Routers, Cisco Technologies
Education
University of Central Florida 1991 — 1995
Bachelor of Arts (B.A.), English
University of Central Florida
CenturyLink November 2010 - Present
Dex One July 1997 - November 2010
Education
University of Arizona
Bachelor's degree, Marketing
CenturyLink May 2005 - Present
Education
University of Central Florida 1991 — 1996
Bachelor's degree, Business Administration and Management, General
Aon Hewitt September 2012 - April 2014
CenturyLink 2011 - 2011
Skills
Technical Support, Microsoft Office, Management, Telecommunications, PowerPoint, Team Leadership
Education
University of Central Florida
BABS, Bus Admin/Management Info Sys
CenturyLink June 1981 - February 2013
Skills
Bilingual, Notary Public, Accounts Receivable, Spreadsheets, Outlook, Data Entry, Lotus Notes, Customer Service, Access, Microsoft Excel, Microsoft Office, Microsoft Word, Accounts Payable, PowerPoint
Education
Parks Junior College 1983 — 1985
Certificate, Business Administration and Management, General
University of Arizona 1979 — 1980
na, Romance Languages, Literatures, and Linguistics
CenturyLink September 2012 - Present
US Army Reserves July 2012 - Present
Skills
Laptops, Active Directory, Troubleshooting, Windows 7, Printers, XP, Computer Hardware, Help Desk Support, Technical Support
Education
University of Central Florida 2008 — 2011
Bachelor's degree, Business Administration and Management, General
Valenica College 2008 — 2010
Associate of Arts (A.A.), Accounting
ARRTC
CARTI August 2013 - Present
CenturyLink June 2013 - August 2013
CARTI June 2012 - May 2013
Skills
C++, C#, Python, Java, JavaScript, HTML, Android Development, CSS, XHTML, Linux, XML, Splunk, Operating Systems, Ubuntu, Eclipse, Programming, Help Desk Support, Software Installation, Windows XP, Computer Hardware, Active Directory
Education
University of Arkansas at Little Rock 2010 — 2015
Computer Science
University of Arkansas at Little Rock 2010 — 2014
Computer Science
CenturyLink July 2013 - Present
MOUNTAIN, LTD. November 2011 - July 2013
POWER Engineers October 2010 - June 2011
QWEST COMMUNICATIONS CORP September 1997 - December 2001
Skills
Telecommunications..., Outside Plant, Fiber Optics, DSL, Network Design
Education
University of Colorado at Denver 1995 — 2000
Civil Engineering Master's degree program
UCLA 1987 — 1992
BS, Civil Engineering
CenturyLink August 2013 - Present
Charles Schwab February 2013 - May 2013
BankAtlantic October 2007 - October 2012
Skills
Customer Service, Microsoft Office, Technical Support, Call Centers, Employee Benefits, Retail Banking, Banking, Customer Experience
Education
University of Central Florida 1998 — 1999
Plantation High 1994 — 1998
CenturyLink February 1994 - Present
City of Sherwood March 1988 - January 1994
Skills
Microsoft Office, Unified Communications, Telecommunications, Wireless, Solution Selling, VoIP, IP, Ethernet, Direct Sales, Mobile Devices
Education
University of Arkansas 1987 — 1993
CenturyLink March 1999 - Present
Education
University of Arizona 1992 — 1994
Tucson High 1987 — 1991
Liberty Mutual Insurance May 2013 - Present
CenturyLink June 2009 - May 2013
Skills
Sales, Management, Account Management, Leadership, Insurance, Strategic Planning
Education
University of Central Florida
Bachelor of Science (B.S.), Legal Studies, General
CenturyLink June 2010 - Present
Education
University of Central Florida
BS & BA, Education and Psychology
CenturyLink March 2000 - Present
The Setlist July 2002 - April 2004
Sprint January 1990 - January 2000
Sprint March 1987 - January 1990
Skills
Telecommunications..., Telecommunications..., Optical Fiber, Transmission, Software Installation, Telecommunications, VoIP, Ethernet, Computer Network..., Broadband
Education
University of Central Missouri 1985 — 1987
No Degree, Law and Accounting
Whiddon Rogers Education Ctr August 2015 - Present
Mathnasium - The Math Learning Center October 2014 - August 2015
Whole Foods Market August 2012 - September 2014
University of Central Florida January 2011 - April 2012
University of Central Florida May 2009 - November 2011
CenturyLink August 2010 - December 2010
GameWorks Entertainment, LLC December 2006 - July 2008
Chili's October 2007 - April 2008
Broward County School Board May 2005 - August 2007
Skills
Economics, Research, Critical Thinking, Analysis, Fluent if French, Teaching, Curriculum Development, Curriculum Design, Social Media, Public Speaking, Customer Service, Team Management, Scheduling, Microsoft Office, Data Entry, Data Management
Education
University of Central Florida 2006 — 2010
Bachelor's Degree, Economics
University of Central Florida
Bachelor of Arts (B.A.), Economics