CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
CenturyLink April 2007 - Present
Sprint/EMBARQ April 2002 - April 2007
Lucent Technologies August 1998 - April 2002
AT&T September 1995 - August 1998
AT&T May 1995 - September 1995
AT&T April 1994 - May 1995
AT&T February 1993 - April 1994
AT&T September 1991 - February 1993
Skills
Vendor Management, Telecommunications, Business Process..., Business Analysis, Project Management, Leadership, Program Management, Customer Satisfaction, Six Sigma, Call Centers, Management, Training, Budgets, Project Planning, Team Building, Analysis, Access, Data Analysis, Negotiation, PMP, Networking, VoIP, Human Resources, Process Improvement
Education
Rollins College 2004 — 2007
Business Administration and Management, General
Stevens Institute of Technology 2000 — 2000
Project Management Professional Program
Webster University 1997 — 1999
MBA, Business Administration
Webster University 1994 — 1996
MA, Management
Barry University 1992 — 1994
Bachelors of Professional Studies, Telecommunications
Florida Gateway College 1975 — 1977
Associate's Degree, Business
Columbia High School (CHS) 1973 — 1975
CenturyLink February 2015 - Present
HOSTING February 2014 - February 2015
Meritage Funds January 2013 - December 2013
Near Space Systems October 2010 - December 2012
Lockheed Martin June 2000 - October 2010
Skills
Systems Engineering, Engineering Management, Leadership, Mechanical Engineering, Analysis, Product Development, Financial Analysis, Financial Modeling, Project Management, Requirements Management, Corporate Finance, Strategic Analysis, Subcontracts Management, Financial Markets, Strategic Planning, Earned Value Management, Business Valuation, Private Equity, Due Diligence, Mergers & Acquisitions, Competitive Analysis, Market Research
Education
University of Denver - Daniels College of Business 2011 — 2013
Master of Science, Finance
University of Denver - Daniels College of Business 2011 — 2013
Master of Business Administration (MBA), Finance
University of Denver 2008 — 2011
Master of Science, Mechatronic Systems Engineering
Baylor University
Bachelor of Science, Mechanical Engineering
CenturyLink July 2015 - Present
CenturyLink Business Technology Solutions November 2013 - Present
GlassHouse Technologies November 2012 - August 2013
IBM Global Services February 2011 - November 2012
IBM March 2008 - February 2011
SAVVIS 2006 - 2007
Cable & Wireless 2000 - 2007
SAVVIS November 2001 - January 2006
Digital Island 2000 - 2001
Onvoy / MRNet 1999 - 2001
Skills
SaaS, Managed Services, Product Management, Pre-sales, Storage, Giving LinkedIn..., Cloud Computing, Integration, Making Coffee, Solution Architecture, Data Center, IT Management, Servers, Solution Selling, TLAs, Virtualization, Enterprise Software, SAN, IT Service Management, Professional Services, Disaster Recovery, Infrastructure, Switches, VMware, Cisco Technologies, WAN, Enterprise Architecture, VoIP, Please don't endorse me..., High Availability, Hardware, NAS, Enterprise Risk..., MacOS, Strategic Consulting, Business Transformation, Opinion, Humor, Storage Area Networks, Storage Virtualization, Business Process, Service Delivery, IT Strategy, Business Continuity, Mobile Devices, Large Enterprise, Solution Design, OMGBBQ
Education
Bemidji State University 1990 — 1994
GRSH 1986 — 1989
Diploma
Motiv Inc. August 2015 - Present
CompuCom Systems Inc. June 2013 - January 2015
AIM Consulting September 2012 - February 2013
Nayamode Inc. / Excell Data Corp. November 2008 - June 2012
Waddell & Reed March 2007 - September 2008
Kelly Services March 2005 - November 2005
Endeavour Consulting March 2002 - November 2003
PrintWest February 2001 - May 2001
Peak Internet May 2000 - February 2001
CenturyLink May 1999 - May 2000
Skills
Data Analysis, CRM, Business Intelligence, Databases, Project Management, Management, Enterprise Software, SharePoint, Email Marketing, Mobile Devices, SQL, Access, Marketing Strategy, Data Mining, Web Analytics, Microsoft SQL Server, Excel, Data Management, Business Strategy, Business Requirements, Microsoft Excel, Copywriting, Copy Editing, Epiphany, Tableau, E.piphany, Amibroker, XLRA, MSRA, MS Sales, Market insights
Education
Cascadia Community College 2011 — 2011
Business Intelligence - SQL Server 2008
Bellevue College 1998 — 1998
Java Programming
Bellevue College 1998 — 1998
Visual Basic Programming
California State University-Fullerton 1988 — 1990
BA, Communications (News-Editorial)
Saddleback Community College 1985 — 1987
AA, Communications
ConAgra Foods November 2014 - Present
ConAgra Foods January 2013 - Present
ConAgra Foods January 2011 - Present
ConAgra Foods September 2009 - January 2011
ConAgra Foods June 2006 - September 2009
ConAgra Foods June 2004 - June 2006
AFLAC June 2002 - June 2004
CenturyLink June 1998 - June 2002
Sitel 1993 - 1998
Skills
Supply Chain Management, Demand Planning, Supply Chain, SAP, Process Improvement, Supply Chain..., Forecasting, Change Management, Strategy, Inventory Management, Leadership, Analysis, SAP BW, SAP R/3, Customer Service, SAP APO, Business Intelligence, CRM, Project Management, Strategic Planning, Talent Management, SAP ERP, Business Decision Making, Cross-functional Team..., Keen Listener, Active Learning, Critical Thinking, Relationship Management, Management
Education
Bellevue University 2006 — 2008
MBA, Supply Chain Logistics
Bellevue University 2001 — 2002
BS, Information Systems
University of Nebraska at Omaha 1993 — 1996
BS, Biology
CenturyLink September 2013 - Present
FAI/Wellmark August 2012 - September 2013
1st Financial Bank USA September 1998 - July 2012
Gateway March 1991 - September 1998
Skills
Customer Service, Operations Management, Call Centers, Credit Card Transaction..., Dispute Resolution, Employee Training, Document Imaging, Supervisory Experience, Claims Management, Mailroom Operations, Membership Relations, Business Process..., Leadership, Collections, Dialer Management, Team Management, Service Delivery, Customer Satisfaction, Vendor Management, Customer Experience, Process Improvement, Management, Project Management, Team Building, Training
Education
Bellevue University 2010 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
East High sioux city 1977 — 1981
Diploma, General Studies
CenturyLink September 2009 - Present
EMBARQ March 2006 - September 2009
Sprint Nextel May 2002 - March 2006
Sprint Nextel May 2000 - January 2002
UMB Bank March 1999 - May 2000
Skills
Financial Modeling, Process Improvement, Variance Analysis, Capital Budgeting, Pricing, Problem Solving, Microsoft Excel, Microsoft Word, Negotiation, Business Requirements, Business Analysis, Competitive Analysis, Data Analysis, Management, Business Case, Cross-functional Team..., Leadership, Program Management, Project Management, Strategy, Telecommunications, Finance
Education
Baker University 2008 — 2010
MBA, Finance
Graceland University 1996 — 1999
BA, Mathematics
Systems Architect Inc April 2006 - Present
Systems Architect Inc 2014 - 2014
CenturyLink 2011 - 2014
Cargill/SAP Labs 2010 - 2011
SAP America Inc/Northrop Grummen 2009 - 2010
US Army 2007 - 2009
Spirit Aerospace/Boeing 2007 - 2007
Lockheed Martin 2006 - 2007
G&K Services 2004 - 2006
Analog Technologies Corp 2002 - 2004
Skills
Integration, Enterprise Architecture, Requirements Analysis, Solution Architecture, SDLC, ERP, SAP Implementation, IT Strategy, Business Analysis, SAP R/3, IDOC, SAP Netweaver, Business Intelligence, Program Management, Business Process, Pre-sales, Oracle, Software Development, Data Warehousing, SAP Workflow, SAP Portal, SAP-FI/CO,PS,MM,PP,IMWM,..., SAP-BAPI, DATA Migration
Education
University of Pennsylvania - The Wharton School 2010 — 2012
CPD Certification, Leadership and Merger & Acquisition
Bangalore University 1986 — 1990
Bachelor's Degree, Engineering (Computer Science), First Class
CenturyLink Business July 2014 - Present
CenturyLink July 2014 - July 2015
Actavis February 2013 - July 2014
EarthLink August 2012 - 2013
TigerDirect.com February 2011 - September 2012
DIRECTV December 2009 - December 2010
Sprint Wireless May 2009 - December 2009
Beasley Broadcast Group January 2009 - May 2009
Embarq Communications January 2002 - December 2008
Skills
IT Service Management, Outside Sales, Sales Rep Training, Training, Cold Calling, Inside sales, Marketing, Social Networking, Sales Management, Account Management, New Business Development, Social Media Marketing, Sales, CRM, Sales Process, B2B, Business Development, Cloud Computing, Competitive Analysis, Contract Negotiation, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Key Account Management, Lead Generation, Leadership, Management, Marketing Strategy, Pricing, Product Marketing, Retail, Sales Operations, Sales Presentations, Salesforce.com, Selling, Selling Skills, Solution Selling, Strategic Partnerships, Team Leadership, Product Management, Inside Sales
Education
Barry University 2003 — 2008
Bachelor of Science (B.S.), Business
Barry University 2002 — 2006
Business Administration and Management, General
CenturyLink May 2012 - Present
CenturyLink April 2011 - May 2012
CenturyLink October 2009 - April 2011
CenturyLink, Formerly Embarq May 2006 - October 2009
Sprint Communications May 2002 - April 2006
Period, Inc September 1996 - April 2002
Pedal & Paddle, Inc. February 1998 - November 2001
American Tower - Formally Gearon & Co. July 1995 - September 1996
The Body Shop March 1993 - July 1995
Lichtin Properties January 1991 - March 1993
Skills
Contract Negotiation, Negotiation, Financial Analysis, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Team Leadership, Architectural Design, Retail Design, Commercial Litigation, Land Use Planning, Pre-construction, Construction Loans, Conditional Use Permits, Building Permits, Conflict Resolution, Communication, Small Business, Leadership, Sales, Process Improvement, Cross-functional Team..., Team Building
Education
Wake Forest University 1996 — 1998
Master of Business Administration (M.B.A.), Entrepreneurship and Finance
Virginia Commonwealth University 1980 — 1984
Bachelor's Degree, School of Design (B.F.A.), Furniture Design
The University of Chicago Booth School of Business 2009 — 2009
Executive Programs Negotiation and Decision Making Strategies
University of Oxford 1997 — 1997
Saint Peter's College Summer Studies in conjunction with WFU - Single Market Monetary Therory
Barton College 1991 — 1994
Completed Core Undergraduate Business Curriculum, Referred to Graduate School
CenturyLink April 2014 - Present
se2 August 2012 - April 2014
Verizon January 2006 - September 2012
MCI October 2000 - January 2006
Day Advertising Group February 1994 - March 1997
Skills
Account Management, Business Relationship..., C Level Relationship..., Corporate Governance, Customer Lifecycle..., Customer Facing Roles, International..., International Project..., ITIL Certified, Microsoft Office, MPLS Networking, Oral & Written..., Professional Service..., Program Management, Presentation Development, Presentations, Project Management, Service Delivery..., Streamlining, Service Management, Technology, Training Delivery, Salesforce.com, LTE, Cloud Computing, Management, Relationship Management, cross-level..., Building Relationships, Sales Process, Wireless, Telecommunications..., Telecommunications, Change Management, VoIP, Managed Services, Call Centers, Unified Communications, Customer Service, Leadership, Networking, MPLS, Data Center, Vendor Management, Customer Satisfaction, Business Development, Selling, Contract Negotiation, SharePoint, Co-location
Education
Baker University
Bachelor of Science in Management, Business, Management, Marketing, and Related Support Services
DeVry University-Missouri
Computer and Information Sciences and Support Services
CBIZ April 2013 - Present
J.P. Morgan Retirement Plan Services April 2011 - April 2013
CenturyLink January 2007 - April 2011
Embarq 2005 - 2007
JP Morgan 2003 - 2005
Sprint 2001 - 2003
Skills
Telecommunications, Project Management, Business Analysis, Management, Budgets, Business Process, Strategic Planning, Finance, Process Improvement, Business Process..., Leadership, Team Leadership, Software Documentation, Financial Analysis, Negotiation
Education
Baker University 2004 — 2007
Bachelor, Science in Management
Aquinas
Kansas State University
Premium Properties Real Estate Services January 2015 - Present
CenturyLink December 1996 - May 2014
Skills
Call Centers, Telecommunications, Customer Satisfaction, VoIP, Process Improvement, Troubleshooting, Team Building, Microsoft Office, Windows, Outlook, Customer Service, Research, Project Management, Salesforce.com, Sales, Customer Retention, Telecommunications..., Conflict Resolution, Dispute Resolution, Quality Assurance, Wireless, Account Reconciliation, Government, Retail Banking, Buyer Representation, Contract Negotiation, Real Estate Transactions, REO, Single Family Homes, First Time Home Buyers
Education
Barry University 2007 — 2008
Coursework in Business Communications
American Bankers Association's American Institute of Banking 1992 — 1994
General Banking Diploma, Accounting and Business/Management
IFREC
Real Estate
RigNet December 2011 - July 2013
CenturyLink December 2000 - April 2011
Hewlett-Packard November 1999 - December 2000
Verizon Wireless September 1997 - November 1999
Verizon Wireless June 1996 - September 1997
Skills
Sales Operations, Sales Management, Product Management, Solution Selling, Business Development, Strategic Partnerships, Telecommunications, Enterprise Software, Salesforce.com, Leadership, Management, Direct Sales, Business Planning, New Business Development, Forecasting, Training, Business Process..., Marketing, Mergers & Acquisitions, Team Management, Sales, Coaching
Education
Baylor University 1991 — 1995
Bachelor Science
Sam Houston State University 1995 — 1997
MBA, Finance
Geist Manufacturing January 2012 - Present
CenturyLink April 2011 - January 2012
Qwest Communications October 2009 - April 2011
Extreme Electric August 2005 - November 2009
LightEdge Solutions 2008 - 2009
Cox Business January 2006 - September 2008
Nextel Communications January 2000 - January 2006
Inacom November 1991 - January 2000
United States Navy July 1985 - January 1999
Skills
Territory Management, Marketing Strategy, Software Deployment, Solution Selling, Account Management, Telecommunications, Managed Services, Direct Sales, Salesforce.com, Unified Communications, Sales Management, Wireless, Co-location, Cloud Computing, SaaS, Data Center, Channel, VoIP, New Business Development, MPLS, Selling, Channel Partners, Team Leadership, Strategic Partnerships, Sales, Telephony, Strategic Planning, Business Development, SIP Trunking, Sales Process, Disaster Recovery, Strategy, Management, Call Centers, Enterprise Software, Professional Services, Sales Operations, Mobile Devices, Product Management, Sales Force Development, Vendor Management
Education
Bellevue University 1998 — 2001
Redmond Jr. High and High School 1979 — 1984
CenturyLink December 2003 - Present
Skills
Requirements Analysis, Telecommunications, Vendor Management, PMP, Call Centers, Business Analysis, SDLC, VoIP, Visio, Integration
Education
Bellevue University 2012 — 2013
Bachelor of Science (BS), Business Analysis & Management
Iowa Western Community College 2005 — 2011
Associate of Arts (AA), Business Administration and Management, General
Arbonne International LLC June 2014 - Present
Heritage Food Service Group, Inc. May 2011 - Present
CenturyLink September 2009 - February 2011
Skills
Customer Service, Information Systems, Information Systems..., Account Management, Sales, Customer Satisfaction, Inventory Management, Adobe Creative Suite, Cold Calling, Microsoft Office, Microsoft Excel, Direct Sales, Customer Retention, Management, Team Building, Sales Management, Leadership, Forecasting, Digital Media, Library Reference, Micros
Education
Ball State University 2006 — 2014
Bachelor's degree, General Studies; Digital Media & Business Information Technology
Bluffton High School
High School Diploma
MRL Networks July 2014 - Present
CenturyLink February 2011 - July 2014
Embarq/CenturyLink September 1993 - February 2011
CenturyLink February 1993 - September 1993
Carolina Telephone and Telegraph Company LLC February 1989 - February 1993
Skills
Selling, Unified Communications, Cloud Computing, Managed Services, MPLS, VoIP, Solution Selling, Wireless, IP, Direct Sales, Call Centers, Account Management, Ethernet, Telephony, Salesforce.com, LAN-WAN, Cisco Routers, Cisco Call Manager, Cisco ASA, Adtran, Polycom Video..., Visio, Telecommunications
Education
Barton College 1982 — 1986
Bachelor's degree, Business Administration and Management, General
CenturyLink February 2014 - Present
Information Control Company June 2013 - December 2013
Ag Systems June 2002 - December 2009
Skills
Tutoring, Teaching English as a..., Higher Education, Curriculum Design, Adult Education, Academic Writing, Teacher Training, Educational Technology, Curriculum Development, ESL, Teaching, College Teaching, University Teaching, Staff Development, Distance Learning, E-Learning, Instructional Design, Educational Leadership, Intercultural..., Lesson Planning, Student Affairs, TESOL, Academic Advising, International Education, Pedagogy, Technical Writing, Editing, Training, Blogging, Literature, Copy Editing, Proposal Writing, Journalism, Grant Writing, Research, Program Development, Resume Writing, Community Outreach, Proofreading, Public Speaking, Copywriting, English grammar, Technical Communication, Web Content, Software Documentation, Teaching Writing, Grammar, Report Writing, Business English, Content Development
Education
California State University-Bakersfield 2010 — 2012
M.A., English
California State University-Bakersfield 2007 — 2010
B.A., English, Cum Laude
Bakersfield College 2003 — 2007
Associate of Arts (A.A.), Journalism
Keller Williams Realty, Inc. August 2015 - Present
Isagenix February 2014 - Present
Pitney Bowes July 2014 - February 2015
Cogo Capital; Spokane WA March 2013 - February 2014
CenturyLink January 2012 - June 2013
Liberty Tax Service January 2011 - April 2011
Verizon Wireless October 2005 - December 2010
Skills
Consultative Selling, Direct Sales, Sales Management, Account Management, Coaching, B2B, Managed Services, Contract Negotiations, Telecommunications, Unified Communications, Solution Selling, Selling, Public Speaking, Sales Process, Sales, Sales Operations, Salesforce.com, Training, Cold Calling, Leadership, Strategy, Customer Retention, Small Business, Contract Negotiation, Competitive Analysis, Customer Satisfaction, Management, Customer Experience, Wireless, Sales Presentations, Pricing, Marketing, New Business Development, Call Centers, Lead Generation, Team Building, Networking, Business Development, Recruiting, Strategic Partnerships, Time Management, Negotiation, CRM, Team Leadership, Customer Service, Referrals, Social Networking, Marketing Strategy, Retail, SaaS
Education
Whitworth University 2002 — 2004
Bachelor of Arts, History, 3.1
Bellevue University 2001 — 2002
History/ Sociology, 3.7
Spokane Falls Community College 1999 — 2001
Associate of Arts, General Studies
CenturyLink August 2003 - Present
CenturyLink 1999 - 2003
CenturyLink 1993 - 1996
CenturyLink 1988 - 1996
CenturyLink 1982 - 1988
Skills
Problem Solving, Operations Management, Process Improvement, Project Management, Access Database, Troubleshooting, Collections, Sales, Leadership, Team Leadership, Access, Customer Experience, Team Building, VoIP, Cross-functional Team...
Education
Bellevue University
Bachelor of Science (B.S.), Business Management
Brown College
Associate's degree, Broadcasting
CenturyLink April 2013 - Present
US Army October 2008 - April 2013
Skills
CCNA, CompTIA A+ Certification, Windows Server 2008, Adobe Creative Suite, Microsoft Office, A+ Certified, Windows Server, Switches, Troubleshooting, Leadership, Servers, Network Administration, Networking, Public Speaking, Software Installation, Information Technology, Routers, Training
Education
Bates Technical College 2011 — 2012
Certificate of Competency, Computer Repair and Network Support, 3.6
Henry H. Lind Non-Commissoned Officer Academy 2011 — 2011
NCO professional Development Award, Organizational Leadership
U.S. Army Signal School, Fort Gordon, Georgia 2009 — 2009
Certificate of Completion, Multichannel Data and Voice Network Communications, A
Pittsburg State University 2005 — 2007
Bachelor of Arts (B.A.), Communications, 3.2
Paragon Audit & Consulting, Inc. August 2015 - Present
DeVry University April 2015 - Present
Paragon Audit & Consulting, Inc. June 2015 - August 2015
Liberty Global August 2013 - November 2014
Level 3 Communications April 2012 - July 2013
RED ROCKS COMMUNITY COLLEGE August 1993 - August 2012
CenturyLink April 2008 - March 2012
QWEST COMMUNICATIONS, INTERNATIONAL April 1999 - April 2008
QWEST COMMUNICATIONS, INTERNATIONAL November 1994 - April 1999
QWEST COMMUNICATIONS, INTERNATIONAL March 1991 - November 1994
Skills
Accounting, Financial Analysis, Cash Flow, SOX, Budgeting, Sarbanes-Oxley, Internal Audit, Financial Reporting, Recruiting, Sarbanes-Oxley Act, Budgets, Account Reconciliation, Policy, Strategic Planning, Process Improvement, Internal Controls, Business Process..., Quality Control, Finance, Analysis, Auditing, Risk Management, Managerial Finance, General Ledger, Leadership, Visio, Financial Modeling, Financial Accounting, Management, Variance Analysis, Process Engineering, Microsoft Excel, Training, Revenue Recognition, Forecasting, Project Planning, Software Documentation, Start-ups
Education
University of Denver 1990 — 1993
MBA, General Business Studies
Baruch College, City University of New York (CUNY) 1980 — 1985
BBA, Accounting
CenturyLink July 2002 - Present
Jenkens & Gilchrist September 1994 - March 2002
Baker & Hostetler LLP September 1992 - September 1994
Skills
Mergers & Acquisitions, Contract Negotiation, Corporate Governance, Corporate Law, Licensing, Intellectual Property, Civil Litigation, Legal Writing, Privacy Law, Commercial Litigation, Management, Telecommunications, Strategic Planning
Education
University of Denver 1989 — 1992
Juris Doctor, Law
Baylor University 1983 — 1987
Bachelor of Business Administration (BBA), Economics
CenturyLink April 2012 - Present
Alion Science and Technology November 2008 - March 2012
USEC Inc. February 2006 - November 2008
National Association of Realtors July 2001 - February 2006
The Concord Coalition May 1999 - June 2001
U.S. Senator Ernest "Fritz" Hollings (D-SC) April 1997 - April 1999
International Tennis Hall of Fame & Museum March 1991 - November 1996
UPI and Reuters August 1990 - February 1995
USTA August 1991 - September 1992
Skills
Corporate Communications, Media Relations, Strategic Communications, Crisis Communications, Newsletters, Writing, Government, International Relations, Public Relations, Public Affairs, Publicity, Speech Writing, Marketing Communications, Blogging, Internal Communications, Editing, Communications Planning, Press Releases, Spokesperson, Public Policy, Communication Training, Event Planning, Community Outreach, Strategy, Nonprofits, Editorial, AP Style, Feature Articles, Message Development, Public Speaking, Journalism, Event Management, Technical Writing, Marketing, Social Media, Communications Strategy, Op-eds, External Affairs, Issues Management, Advertising, Messaging, Storytelling, Politics, Publications, Policy, Web Content, Leadership, Internal & External..., Crisis Management, Content Development
Education
Bates College
B.A., Political Science
Defense Acquisition University 2009 — 2010
Acquisition Program Management Level 1 Certification Equivalent
CenturyLink May 2015 - Present
Level 3 Communications February 2013 - February 2015
AT&T August 2012 - January 2013
Vision Technologies October 2011 - August 2012
Presidio Networked Solutions November 2010 - October 2011
QWEST COMMUNICATIONS CORP July 2001 - October 2010
COMM WORLD/OFFICE AUTOMATION July 1999 - July 2001
New South Communications March 1998 - July 1999
National Telecommunications July 1992 - March 1998
Phone One Long Distance February 1990 - July 1992
Skills
Microsoft Office, Telephony, Sales Management, Direct Sales, IP Networking, Voice Communications, VoIP, MPLS, Telecommunications, WAN, Consultative Selling, Hosting, Contract Negotiations, Disaster Recovery, Customer Relations, Account Management, Ethernet, SIP, Managed Services, SIP Trunking, Solution Selling, LAN/WAN, VPN, IP, Network Design, Call Center, Unified Communications, Co-location, Cloud Computing, Wireless, Data Center, SaaS, T1, PRI, Long Distance, Internet Services, Mobile Device Management, Mobile Data Services, Mobile Infrastructure, Customer Service, Professional Services, Strategic Partnerships, LAN-WAN, Go-to-market Strategy, Sales, Metro Ethernet, Sales Process, Avaya, Salesforce.com, Speech
Education
Ball State University 1980 — 1981
undergraduate studies, Business
Lawrence North High School 1979 — 1980
HS Diploma, Outstanding Mid Western Education
Broad Ripple High School 1977 — 1978
CenturyLink 2006 - Present
Embarq 2005 - 2006
Embarq 2002 - 2005
Embarq 1997 - 2002
Embarq 1995 - 1997
Skills
Customer Satisfaction, Operations Management, Employee Relations, CRM, Leadership, Policy, Change Management, Sales, Performance Management, Deferred Compensation, Call Centers, Management, Telecommunications, Strategy, Team Building, Training, Vendor Management, Cross-functional Team..., Account Management, HR Policies, VoIP, Human Resources
Education
Webster University
Master, Business Administration
Barry University
Bachelor, Business
CenturyLink April 2011 - Present
Qwest September 2006 - Present
Verizon December 2001 - September 2006
Nortel 1998 - 2001
Bay Networks 1995 - 1998
Eli Lilly 1991 - 1995
Education
Ball State University - College of Business 1989 — 1991
B.S. Business, Management Information Systems
Wes-Del High School
CenturyLink
Skills
Telecommunications, Call Centers, MPLS, IP, Managed Services
Education
Barry University 2010 — 2013
Bachelor of Science in Business Administration
CenturyLink September 2013 - Present
CenturyLink October 2006 - September 2013
Network Telephone Services, Inc 2005 - 2006
United States Air Force July 1991 - July 1995
Skills
MPLS, Unified Communications, VoIP, SIP Trunking, Ethernet, Telephony, Co-location, Telecommunications, Sales Engineering, PRI, T1, IP, LAN-WAN, Hosted Services, CPE, WAN, Managed Services, Network Design, Metro Ethernet, Adtran, Wireless, DWDM, Solution Selling, Long Distance, TDM
Education
Bellevue University 2002 — 2005
Bachelor’s Degree, Business/Corporate Communications
Bellevue University
Master of Science (M.S.), Management of Information Systems
CenturyLink March 2001 - Present
MCI 1987 - 2001
Xerox Corporation 1985 - 1987
AT&T June 1969 - November 1985
US Army June 1970 - April 1972
Skills
Sales, Leadership, Business Planning, Solution Selling, Managed Services, Telecommunications, Direct Sales, Account Management, Salesforce.com, Sales Operations, Sales Process, Sales Management, Selling, Cloud Computing, Wireless, Call Centers, SaaS, Strategic Partnerships, New Business Development, Contract Negotiation, Business Development
Education
Non-Commissioned Officers' School 1970 — 1971
Non-Commissioned Officer, Leadership
Bellarmine University 1966 — 1970
BS Commerce, Business
Bishop David High School 1962 — 1966
HS, High School courses
Dave's Retired April 2015 - Present
CenturyLink April 2000 - March 2015
SBC March 1999 - April 2000
SBC 1993 - 1998
Pacific Telesis January 1991 - March 1993
Pacific Telephone 1979 - 1991
Skills
Budgets, DWDM, Ethernet, Fiber Optics, IP, MPLS, Management, Network Design, Network Engineering, Optical Fiber, Switches, Telephony, Troubleshooting, VoIP, Wireless
Education
Microsoft Certification 1985 — 1986
MSCE, Windows OS and Servers
California State University-Fresno 1979 — 1983
BS, Business
California State University-Bakersfield 1977 — 1979
Business
Bakersfield College 1974 — 1976
AA, Business
Bell and Howell 1970 — 1971
Certificate, Entertainment systems - incl.TV
DeVry Institute 1969 — 1971
Liscense, First Class Radio Telephone Liscense
Bell and Howel
Certificate, Entertainment Electronics Repair
CenturyLink December 2013 - Present
Cbeyond October 2012 - July 2013
Cbeyond August 2010 - October 2012
Verizon Business July 2008 - August 2009
Nuvox/FDN Communications May 2006 - April 2008
BroadRiver Communications Corporation May 2004 - March 2006
AT&T May 2003 - January 2004
Skills
Training Delivery, Telecommunications, VoIP, MPLS, Managed Services, IP, Cisco Technologies, Networking, Solution Selling, Telephony, Unified Communications, Direct Sales, Wireless, Co-location, Call Centers, WAN
Education
Ball State University 2001 — 2003
Master of Sciences, Information and Communications Science
Purdue University
Bachelors of Science, Psychology; Industrial / Organizational Psychology
CenturyLink July 2011 - Present
CenturyLink October 2005 - July 2011
Sprint January 2000 - October 2005
BAIRD, KURTZ, and DOBSON January 1996 - August 1996
Skills
Change Management, Leadership, Telecommunications, Vendor Management, Project Management, Performance Metrics, System Conversion, Ad Hoc Reporting, WebFOCUS, SQL
Education
Baker University 1999 — 2000
Masters, Science and Management
Emporia State University 1994 — 1997
Bachlors, Accounting
Garden City Community College 1992 — 1994
Associates, Accounting
CenturyLink September 2014 - Present
CenturyLink January 2010 - September 2014
Embarq May 2006 - December 2010
Sprint January 2000 - May 2006
Sprint January 1997 - January 2000
Sprint January 1996 - January 1997
SprintLeesburg January 1992 - January 1996
WPT/United Telephone January 1985 - January 1992
WPT/United Telephone January 1979 - January 1985
Winter Park Telephone January 1977 - January 1979
Skills
Ethernet, DSL, Networking, Transmission, Cabling, Software Documentation, Engineering, Database Administration, Information Technology, Windows 2000, Marketing, Coaching, T1, System Deployment, Optical Fiber, MPLS, Fiber Optics, Telecommunications, Project Planning, Network Design, DWDM, Telephony, Computer Network..., Metro Ethernet
Education
Barry University 2001 — 2002
MS-HRDA, Human Resource Development & Administration
Barry University 1998 — 2000
BS-IT, Telecommunications
CenturyLink March 2009 - Present
Embarq Logistics September 2008 - March 2009
Embarq Logisitcs 2007 - September 2008
Sprint 1981 - 2006
Skills
SAP Portal, SAP, PeopleSoft
Education
Baker University 1999 — 2003
BSM, Business Management
Insight Global January 2013 - July 2014
Currently pursuing opportunities and consulting January 2012 - January 2012
CenturyLink 2000 - 2012
Shared Technologies January 1999 - May 2000
Skills
Telecommunications, Vendor Management, Data Center, Visio, Solaris, SDLC, Requirements Analysis, Call Center, Business Case, Integration, Disaster Recovery, Business Analysis, Adtran, HP-UX, Unix, DB2, Process Improvement, PMP, PMO, Program Management, Requirements Gathering
Education
Bellevue Community College 2013 — 2013
Project Management, B+
CenturyLink February 2014 - Present
CenturyLink August 2011 - August 2014
Qwest August 2002 - May 2009
AT&T August 1999 - November 1999
Skills
Telecommunications, Ethernet, IP, Wireless, Telephony, DSL, Network Design, Optical Fiber, FTTx, Fiber Optics, WAN
Education
Bakersfield College 1998 — 1999
AutoCad
UPS July 2014 - Present
CenturyLink December 2013 - July 2014
The Cardone Group May 2013 - July 2013
Orange Country Convention Center June 2011 - May 2013
Teleperformance ASD November 2010 - August 2011
Alltel Communications/Verizon Wireless February 2006 - September 2009
T2 WIRELESS November 2005 - May 2006
Alltel Communications August 2001 - February 2006
Frontier Consulting Group February 2000 - July 2001
Skills
Cooking, Desktop Support, IT Asset Management, Animal Nutrition, Customer Service, Project Management, Events Organisation, Technical Support, Telecommunications, Access, Management, XP, Baking, Food Preparation, Sales, Switches, Troubleshooting, Software Documentation, VoIP, Routers, Windows XP, Call Centers, Network Engineering, Customer Satisfaction, Bread, Yeast, Pastry, Personal Chef Services, Customer Experience, Software Installation, Help Desk Support, BMC Remedy, A+ Certified, Windows 7
Education
Manhattan Area Technical College 2004 — 2005
AAS, Information and Network Technology
Manhattan Area Technical College 1997 — 1998
Certificate, Graphic Arts
Bellevue University
Project Management
CenturyLink November 2013 - Present
KAR Auction Services, Inc 2005 - November 2013
ADESA 2005 - November 2013
Core BTS 2003 - 2005
Skills
Hybrid Cloud, Disaster Recovery, Cloud Computing, Cisco Technologies, Cloud Computing IaaS, Data Center, VoIP, Troubleshooting, Private Cloud, Network Virtualization, Active Directory, Help Desk Support, Vendor Management, LAN-WAN, MPLS Networking, Unified Communications, ITIL, Switches, IT Management, WAN, SIP, Project Management, Windows Server, Process Improvement, Avaya IP Telephony, System Administration, VMware, Business Analysis, SDLC, Virtualization, Nortel, Mobile Device Management, QoS, Linux, ROI Justification, TCO reduction, Session Border..., ShoreTel, Microsoft Technologies, VPLS, OpenStack, Business Continuity, Adtran, Avaya Technologies
Education
Ball State University 1998 — 2003
BS, Computer Technology, Graphic Design
CenturyLink April 2012 - Present
CenturyLink April 2012 - Present
Education
Barry University
Valencia Community College
CenturyLink December 1973 - Present
SPRINT / EMBARQ December 1994 - May 2011
Skills
VoIP, Wireless, Telecommunications, Unified Communications, IP, Managed Services, MPLS, Solution Selling, Telephony, Ethernet, Broadband, Data Center, T1, WAN
Education
International College 2008 — 2008
Masters Program, Information Systems Management (MIS)
Barry University 1994 — 1998
Bachelor, Business Administration
Suncoast Realty August 2013 - Present
Pines of Wekiva HOA July 2012 - Present
Kelly Services February 2013 - May 2013
CenturyLink (Formerly Embarq, Sprint and United Telephone of Florida) March 1994 - July 2012
CenturyLink May 2006 - September 2010
CenturyLink March 1999 - May 2006
Talent Tree May 1991 - March 1994
Skills
Project Planning, Organizational..., Community Relations, Customer Service, Customer Satisfaction, Customer Insight, Customer Experience, Customer Retention, Customer Oriented, Community Outreach, Highly detail oriented, Quality Assurance, Advocate, Call Centers, Telecommunications, Team Building, Telephony, Training, Software Documentation, Process Improvement, Management, Sales, Coaching, Selling, Project Management, Budgets, Cross-functional Team..., Team Leadership, Vendor Management, CRM, Program Management, Teamwork, Networking, Account Management, Wireless, Salesforce.com
Education
IFREC School of Real Estate 2013 — 2015
Broker 2015, Single Family Residential Property Management 2014, Sales Associate 2013, Real Estate
Orlando Regional Realtor Association 2014 — 2014
Graduate Realtor® Institute (GRI), Real Estate
Kelly Services 2013 — 2013
18 hours-Certified Substitute Teaching, K-Adult
Barry University 2001 — 2013
Master of Arts, Business Administration and Management, General, 3.8
Discover August 2015 - Present
Sallie Mae October 2013 - July 2015
CenturyLink November 2009 - November 2012
Verizon Wireless November 2002 - July 2008
Skills
Customer Service, Network Engineering, Business Service..., Database Administration, Microsoft Office, Typing, 10 Key, Switches, Nortel DMS, Clerical Work, PowerPoint, Microsoft Excel, Project Management
Education
Liberty University 2008 — 2017
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
Baker University 1999 — 2001
Masters of Science, Management
DeVry University-Missouri 1991 — 1998
Bachelor of Science (BS), Telecommunications Management
CenturyLink November 2010 - Present
Qwest Communications May 2010 - November 2010
Qwest Communications September 2008 - May 2010
Qwest Communications January 2003 - September 2008
Rapidigm Inc. / Computer People Inc. February 1999 - January 2003
Tata Consultancy Services March 1997 - January 1999
Saudi German Aluminium Products Company February 1996 - February 1997
Skills
Oracle, Agile Methodologies, Software Development, Java, Java Enterprise Edition, Project Management, SDLC, Requirements Analysis, Telecommunications, SOA, Unix, Management, Testing, Solution Architecture, Linux, Enterprise Architecture, SQL, Web Services, Project Planning, Integration, Software Project..., Architecture, Cloud Computing, .NET, PL/SQL, Program Management, Team Management, Scrum, XML, Leadership, Vendor Management, Microsoft SQL Server, PMP, SaaS, Data Center, System Architecture, TCP/IP, VoIP, Software Design, IT Strategy, Visio, Web Applications, Agile Project Management, Weblogic, Databases, Requirements Gathering, Software Engineering, Security, SOAP, Architectures
Education
Franklin University 2003 — 2006
MBA
Bangalore University 1990 — 1994
Bachelor of Engineering
Kohl's Department Stores February 2015 - Present
Kohl's Department Stores November 2014 - Present
Beachbody December 2013 - Present
CenturyLink October 2005 - June 2010
Sprint Nextel April 2002 - October 2005
Sprint Nextel June 2000 - April 2002
Sprint December 1989 - June 2000
Skills
Leadership Development, Employee Development, Organizational..., Employee Engagement, Program Management, Building Relationships, Team Building, Collaborative Problem..., Performance Improvement, Mentoring, Stakeholder Management, Group Facilitation..., Strategy Development, Team Management, Change Management, Strategy, Workshop Facilitation, Telecommunications, Customer Satisfaction, Call Centers, Business Process..., Management, Performance Management, CRM, Analysis, Quality Assurance, Software Documentation, Coaching, Visio, Outsourcing, Business Process, Budgets, Leadership, Organizational..., Customer Experience, Strategic Planning, Cross-functional Team..., Process Improvement, Vendor Management, Training, Team Leadership, Project Management, Sales
Education
Benedictine College 1974 — 1978
BA, Business Administration
Benedictine College 1974 — 1978
Bachelor of Arts (B.A.), Business Administration and Management, General
Financial Professional 2015 - Present
Savvis 2013 - 2015
CenturyLink April 2011 - February 2013
Embarq Communications, Inc. August 2006 - April 2011
Sprint August 2005 - August 2006
Sprint August 2004 - August 2005
Sprint March 2003 - August 2004
Sprint August 2000 - March 2003
Sprint June 1997 - August 2000
St. Paul/Travelers Insurance 1987 - 1997
Skills
Vendor Management, Telecommunications, Process Improvement, Call Center, Wireless, Cross-functional Team..., Billing Systems, Forecasting, Business Analysis, Program Management, Business Process..., Project Management, Account Management, Invoicing, Business Process, Call Centers, Integration, Strategic Planning, Finance
Education
Baker University 1992 — 1994
BBA, Business Administration
University of Missouri-Columbia
Business
CenturyLink August 2002 - Present
Excel Professional Services, Inc April 1998 - August 2002
Chittagong University of Engineering & Technology January 1990 - July 1993
Education
South Dakota State University, Brookings, SD 1993 — 1996
Master’s Degree, Water Resources and Environmental Engineering, A
Bangladesh University of Engineering and Technology 1984 — 1989
Bachelor’s Degree, Civil Engineering, A
Bodtker Telecom Consulting 2007 - Present
Mountain Ltd (contractor) July 2014 - February 2015
Wave Broadband July 2012 - July 2013
CenturyLink 2011 - 2012
ComGroup 2008 - 2009
Nordstrom 1998 - 2008
FedEx Kinkos 2006 - 2006
Comcast 2005 - 2005
Qwest Communications 1989 - 2004
Qwest (US West) 1989 - 2004
Skills
Project Management, Program Management, Product Management, Vendor Management, Account Management, Operations Management, Sales Management, Product Marketing, Sales Operations, Management, Technical Support..., TEM, Telecommunications, VoIP, MPLS, Managed Services, Wireless, New Business Development, Customer Service, Salesforce.com, CRM, Networking, WAN, Strategy, Cross-functional Team..., Enterprise Software, Direct Sales, Ethernet, Integrated Access, Metro Ethernet, Marketing, Mobile Devices, Visio, Co-location, Analysis, Data Center, VPN, Call Centers, IP, Consultative Selling, Budgets, Optical Fiber, Negotiation, Training and Coaching, MS Office, Project,..., Sales, Solution Selling, Project Planning, Telephony, Team Leadership
Education
Bellevue College 2013 — 2015
Associate's Degree, Business Technology Degree, Web Marketing Specialist Certificate, SEO
Bellevue College 2010 — 2010
Project Management Certificate, Project Management
Hill Associates Inc and Telecommunications Research Associates (TRA) 2000 — 2000
Certificate, Telecommunications
University of Phoenix 2000 — 2000
Telecommunications/Data Certificate, Telecommunications/Data
University of Oregon
Business Administration
Kaiser Permanente November 2014 - Present
Kaiser November 2013 - October 2014
Covidien March 2013 - September 2013
CenturyLink October 2008 - March 2013
Qwest Communications October 2009 - March 2011
Staples Corporation January 2006 - September 2009
Concord Communications November 2001 - October 2004
Kenan Systems 2000 - 2001
Programart 1997 - 2000
RRC Associates 1995 - 1996
Skills
Brand Tracking, Market Research, Customer Experience, Brand Architecture, Consumer Insight, NPS, Brand Development..., Qualitative Research, Quantitative Research, Product Marketing, Marketing, Management, Net Promoter Score, Product Management, Segmentation, Competitive Analysis, Salesforce.com, Marketing Strategy, Strategic Partnerships, Analytics, Competitive Intelligence, Cross-functional Team..., Integrated Marketing, Telecommunications, Go-to-market Strategy, Focus Groups, Customer Insight, Strategy, B2B, Customer Acquisition, E-commerce, Brand Loyalty, Product Launch, Positioning, Customer Retention, Multi-channel Marketing, Marketing Research, Leadership, Market Analysis, B2B Marketing, Analysis, Voice of the Customer, Lead Generation, Marketing Management, Strategic Planning, Database Marketing, Market Planning, Demand Generation, CRM, B2C
Education
Ball State University 1990 — 1992
MA, Social Psychology
University of Colorado Boulder 1985 — 1989
BA, Psychology, Sociology
e2E, LLC - entrepreneur to Enterprise May 2015 - Present
Ascend Learning February 2011 - March 2015
CenturyLink 2009 - 2010
Embarq 2007 - 2009
Sprint 2005 - 2007
Skills
Cross-functional Team..., Process Improvement, Leadership, Vendor Management, Human Resources, Program Management, Strategic Planning, PeopleSoft, Analysis, Talent Management, HRIS, Employee Benefits, Onboarding, Performance Management, Deferred Compensation
Education
Baker University 2000 — 2002
MBA
University of Missouri-Columbia 1991 — 1995
Bachelor of Science Business Administration, Management, Finance
TBI Inc. August 2015 - Present
CenturyLink February 2014 - Present
MegaPath December 2013 - Present
TBI Inc. December 2013 - August 2015
TBI Inc. February 2013 - December 2013
TBI Inc. August 2012 - January 2013
TBI Inc. April 2012 - August 2012
Terracon May 2010 - August 2011
Terracon September 2007 - May 2010
Skills
Telecommunications, Project Management, Sales Operations, Sales Analysis, Sales Management, Sales, Sales Process, Networking, Leadership, Management, Direct Sales, Analysis, Strategic Planning, Business Development, Managed Services, Unified Communications, Cloud Computing, Solution Selling
Education
Bellevue University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.9
Frontier Communications September 2014 - Present
CenturyLink December 2009 - August 2014
Qwest February 1999 - December 2009
NYNEX/Bell Atlantic February 1995 - October 1999
Skills
Telecommunications, Troubleshooting, VoIP, Project Management, Networking, Wireless, Team Leadership, Management, IP, Technical Support, Telephony, WAN, Fiber Optics, LAN-WAN, Network Design, Wireless Networking, Network Security, Software Installation
Education
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Information System Security
Baruch College, City University of New York (CUNY) 1987 — 1990
CenturyLink January 2011 - Present
Mountain Ltd. for Qwest January 2009 - January 2011
AHBL Inc. May 2005 - December 2008
Skills
Microsoft Office, Microsoft Word, Project Management, Research
Education
Bates Technical College 2001 — 2002
Certificate, Civil Engineering Technology/Technician
A.J. Dimond High School 1990 — 1994
GED, General Studies
CenturyLink October 1993 - Present
Holy Names Academy 1990 - 1993
Skills
Service Delivery, Telecommunications, Bilingual-Spanish, Teaching Experience, Coordination, Language Teaching, Intercultural..., Project Coordination, Translation, Account Management, Customer Service, Foreign Languages, English, Spanish, Spanish-English, Customer Satisfaction, Editing, Co-location, Provisioning, Microsoft Office, IWork for Mac, Microsoft Excel, Proofreading, Project Management, Microsoft Word, Research, Troubleshooting, Management, Social Media
Education
University of Washington
Bachelor of Arts, Spanish
Bellevue Community College 2011 — 2013
Certificate of Accomplishment, Spanish to English Translation
CenturyLink October 2012 - Present
RTS Financial August 2011 - September 2012
CenturyLink January 2006 - April 2011
CenturyLink (formerly Embarq) 2006 - April 2011
Skills
Financial Analysis, Supply Chain Management, Process Improvement, Variance Analysis, Essbase, Forecasting, Vendor Management, Finance, Analysis, Accounting, Project Management, Budgets, Management, Telecommunications, Contract Negotiation, Cross-functional Team...
Education
Baker University 1989 — 1991
BSBA, Finance/Accounting
Rockhurst University 1987 — 1989
CenturyLink August 2009 - Present
Embarq Corporation January 2006 - August 2009
Sprint 1998 - 2006
Sprint Mid Atlantic Telecom 1992 - 1997
Carolina Telephone and Telegraph Company 1981 - 1992
Education
Barton College
B.S., Communications with Business Focus
CenturyLink October 2009 - April 2011
EMBARQ 2006 - 2009
EMBARQ Logistics 2001 - 2008
Sprint 2001 - 2007
Skills
Interaction Design, Usability Testing, Usability, Dreamweaver, HTML, Illustrator, Web Design, User Interface Design, E-commerce, CSS, Wire Framing, Graphic Design, Wordpress, User-centered Design
Education
Baker University
BS, Business Management
ADTRAN July 2015 - Present
Osmose May 2013 - Present
CenturyLink March 2009 - April 2013
Embarq March 2006 - January 2008
Embarq March 1999 - January 2008
Skills
Analysis, Customer Relations, Billing, Telecommunications, Project Management, Invoicing, Wireless, Customer Satisfaction, Customer Service, Management, Networking, Project Planning, Team Leadership, Budgets, Access, Cross-functional Team..., Process Improvement
Education
Baker University 2005 — 2007
MBA, Masters in Business
University of Houston 1993 — 1998
BA, History, Psychology
KidSay June 2012 - Present
CenturyLink March 1998 - June 2010
Skills
Microsoft Excel, Microsoft Office, Data Entry, Accounts Payable &..., G/L Reconciliations
Education
Baker University 2007 — 2009
MBA, Masters of Business Administation
Emporia State University 2005 — 2007
BS, Accounting
Shawnee Mission North High School
CenturyLink June 2012 - Present
CenturyLink July 2009 - June 2012
Embarq May 2006 - June 2009
Sprint October 2002 - April 2006
Sprint December 1997 - March 1999
Sprint March 1996 - December 1997
Sprint May 1989 - March 1996
United States Customs Service, United States Department of Treasury 1986 - 1989
Skills
Legislative Relations, Telecommunications, Government, Public Policy, Strategic Planning, Wireless, Contract Negotiation, Management, Product Management, Strategy, Program Management, Vendor Management, Cross-functional Team..., Leadership, Process Improvement, Strategic Partnerships, VoIP, Pricing, Policy, Project Planning, Start-ups, Team Leadership, Mergers
Education
University of Kansas - Graduate School of Business 1999 — 2002
MBA, Finance
University of Missouri-Kansas City 2009 — 2012
Master of Arts, Political Science, Political Science and Economics
Ball State University 1984 — 1989
BS, Accounting
CenturyLink January 2011 - Present
CenturyLink August 2009 - July 2011
EMBARQ March 2007 - August 2009
EMBARQ December 1997 - March 2007
Sprint August 1996 - December 1997
Sprint January 1994 - September 1996
Sprint January 1987 - January 1994
Skills
Applicant Tracking..., HRIS, Performance Management, Leadership, Recruiting, Onboarding, Personnel Management, Talent Management, Talent Acquisition, Succession Planning, Organizational..., Employee Relations, Process Improvement, Sourcing, Workforce Planning, Start-ups, Management, Human Resources, Interviews, Deferred Compensation, Employee Benefits
Education
Barry University
Bachelor of Professional Studies, Business
Monroe Community College
CenturyLink May 2014 - Present
CoSentry February 2013 - May 2014
Omaha World-Herald / Berkshire Hathaway Media Group June 2010 - February 2013
ASC Information Technology December 2008 - January 2010
LinkedIn July 2007 - November 2008
Corsis February 2007 - August 2007
GiftCertificates.com September 2005 - January 2007
MACC February 2001 - September 2005
Skills
Cloud Computing, Hybrid Cloud, Data Center, VMware, VMware ESX, Windows Server, Active Directory, DNS, Microsoft Exchange, DHCP, EMC Storage, System Administration, SAN, Netbackup
Education
Bellevue University 2006 — 2007
Master of Science
University of Iowa 1988 — 1993
Bachelor of Arts
CenturyLink June 2012 - Present
Cox Communications January 2008 - April 2012
Cox Communications January 1998 - January 2008
Early Career January 1981 - January 1998
Skills
Telecommunications, Optical Fiber, Budgets, Broadband, Team Building, Fiber Optics, DOCSIS, Cable Television, Cables, Cabling, Computer Network..., Construction, DSL, Ethernet, IP, IPTV, LAN-WAN, MPLS, Management, Metro Ethernet, Network Administration, Network Design, Network Engineering, Networking, Procurement, RF, SDH, T1, Telephony, Troubleshooting, VOD, Vendor Management, VoIP, Wireless, DWDM, Microwave, Transmission, WiFi, Provisioning, Network Architecture, Internet Services, FTTx
Education
Bellevue University 2007 — 2011
In progress, Business Administration
Dale Mruz
Degree in Bachelor of Business Administration, progress
Gross High School
CenturyLink May 2007 - Present
EMBARQ 2005 - 2007
Sprint 2004 - 2005
Sprint 1999 - 2004
Sprint Nextel 1996 - 1999
Skills
Performance Management, Training Delivery, Vendor Management, Organizational..., Talent Management, Instructor-led Training, Call Center, Telecommunications, Needs Analysis, Process Improvement, Program Management, Leadership, Strategy, Training, Budgets, Management, Human Resources, Team Building, Leadership Development, Succession Planning, Employee Engagement, Change Management, Cross-functional Team..., Business Process..., Recruiting, Employee Training, Strategic Planning, Coaching, Business Process, Workforce Planning, Employee Relations, Call Centers, Personnel Management, Interviews, Organizational Design, Technical Training, CRM, Performance Improvement, Onboarding, Instructional Design
Education
Baker University 1998 — 2001
Bachelor of Business Administration
Clinton Community College 1978 — 1980
AAS, Electronic Engineering
TEOCO June 2010 - Present
CenturyLink July 2009 - June 2010
Embarq May 2006 - July 2009
Sprint Nextel December 1994 - May 2006
Skills
Billing Systems, Microsoft Excel, Project Management, Telecommunications, Access, Sarbanes-Oxley Act, Team Building, Vendor Management, Program Management, Customer Service, Business Analysis, Integration, Analysis, Visio, Cross-functional Team..., Call Centers, Budgets, Software Documentation, Process Improvement, Team Leadership
Education
Baker University 1990 — 1994
CenturyLink March 2007 - Present
Avocent International 1996 - 2006
Avocent Corp 1996 - 2005
Skills
Sales, Account Management, Customer Retention, SIP Trunking, Pre-sales, Networking, Cisco Technologies, Telecommunications, Project Management, Solution Selling, Data Center, Business Development, Unified Communications
Education
Bellevue Community College 2008 — 2009
CCNA, Network Design
Massachusetts College of Liberal Arts 1980 — 1984
Bachelor's Degree, Business Management, B+
TeamLogic IT of Omaha June 2015 - Present
CenturyLink April 2014 - June 2015
Godfather's Pizza, Inc. May 2007 - April 2014
Home Instead, Inc. June 2006 - May 2007
Grace University September 2002 - June 2006
Creighton University January 2002 - September 2002
College of Saint Mary April 2001 - January 2002
Skills
Active Directory, Network Administration, Microsoft Exchange, System Administration, VMware, Microsoft Office, Strategic Planning, Team Building, Networking, Windows, Public Speaking, SQL, Social Media, Windows 7, Disaster Recovery, Management, Project Management, SharePoint, Leadership, Process Improvement, Vendor Management, Troubleshooting, Program Management, Network Security, Integration, Access, Windows Server, Visio, VoIP, Help Desk Support, Servers, Security, Microsoft SQL Server, Computer Hardware, Switches, Windows XP, E-commerce, Team Leadership, IT Management, Data Center, WAN, Database Administration, Software Documentation, DNS, Technical Support
Education
Bellevue University 2002 — 2003
Bachelor of Science (B.S.), Business Information Systems
Sprint Nextel October 2012 - Present
CenturyLink July 2009 - October 2012
Embarq July 2006 - July 2009
Sprint 1998 - 2006
Skills
Telecommunications, Vendor Management, Program Management, Cross-functional Team..., Call Center, Account Management, Customer Service, Customer Experience, Project Management, Call Centers, Leadership, Product Management, Management, Wireless, Process Improvement, CRM, Customer Satisfaction, Customer Retention, Salesforce.com, Solution Selling, Sales Operations, Team Leadership, Product Marketing, SaaS, VoIP, Managed Services, Business Process..., Strategic Partnerships, Integration, Cloud Computing, Unified Communications, Business Analysis
Education
University of Missouri-Columbia 1992 — 1996
Bachelor of Arts (B.A.), Communications
Baker University
Master of Science, Management
CenturyLink May 2009 - Present
EMBARQ May 2006 - April 2009
Sprint Nextel October 1994 - April 2006
Skills
QTP, Quality Center
Education
Baker University 2003 — 2005
MSM, Management
University of Missouri-Kansas City 1996 — 1998
BLA, Liberal Arts
CenturyLink July 2009 - Present
Embarq May 2006 - October 2009
Sprint March 1992 - May 2006
United Telecommunications - Indiana June 1983 - February 1992
Skills
Telecommunications, Vendor Management, Program Management, PMO, SDLC, Project Management, Agile Methodologies, Software Development, Testing, Integration, Quality Assurance, Mainframe, Visio, SQL, Business Analysis, Requirements Analysis, Disaster Recovery, Requirements Gathering, PMP, Enterprise Architecture, Software Documentation, Databases, Software Project..., IT Management, Systems Analysis, ITIL, Oracle, DB2
Education
Ball State University - College of Business 1980 — 1983
Bachelor of Science (BS), Management Information Systems, General
CenturyLink Business April 2014 - Present
CenturyLink July 2013 - Present
Level 3 Communications August 2001 - April 2013
360networks April 2000 - July 2001
Lucent Technologies May 1998 - April 2000
MCI August 1985 - May 1998
Skills
Integration, Management, Business Development, Pre-sales, WAN, Managed Services, Networking, Team Leadership, Telecommunications, SIP Trunking, Strategy, DWDM, MPLS, SDH, Switches, International Sales, Sales, ISDN, Frame Relay, Co-location, Sales Engineering, Unified Communications, Leadership, VoIP, SIP, Software Installation, Telephony, Data Center, MPLS VPN, Layer 2, Project Management, Technical Support, Customer Satisfaction, Solution Selling, Metro Ethernet, Ethernet, Cloud Computing, IP, Fiber Optics, Hosted Services, ATM networks, Customer Service, Layer 3, Computer Network..., Network Design, Project Planning, Wireless
Education
Benedictine University 1990 — 1992
Business Administration and Management, General
Community College of the Air Force, Asia 1983 — 1985
Associates Degree Electronic Technology, Computer Science
JPMorgan Chase March 2013 - Present
JPMorgan Chase September 2011 - February 2013
Patch.com June 2010 - December 2011
United Information Technologies 2008 - August 2011
CenturyLink 2010 - 2011
Verizon May 2001 - December 2006
Verizon July 1989 - March 2001
Skills
Training, Customer Service, Telecommunications, Coaching, Instructional Design, Team Building, Video, Leadership Development, Strategic Planning, E-Learning, Customer Satisfaction, Social Media, Strategic Partnerships, Process Improvement, Change Management, Project Management, Selling, Microsoft Office, Content Management, Cross-functional Team..., Call Center, Call Centers, Quality Assurance, Writing, Procedure Development, Project Planning, Sales, Leadership
Education
City University of New York-Baruch College
Bachelor of Arts (B.A.), Psychology
New Directions Behavioral Health January 2015 - Present
New Directions Behavioral Health July 2013 - January 2015
New Directions Behavioral Health August 2012 - June 2013
CenturyLink 2009 - August 2012
Embarq 2007 - 2009
Sprint Nextel 1995 - 2007
Skills
Forecasting, Financial Analysis, Strategic Planning, Finance, Data Analysis, Team Building, Business Analysis, Customer Service, Strategy, Analytics, Leadership, Vendor Management, Analysis
Education
Baker University 2004 — 2005
Master of Business Administration (MBA)
Pace University 1986 — 1991
Bachelor of Business Administration (B.B.A.), Management Information Systems
AT&T May 2014 - Present
CenturyLink May 2013 - May 2014
Champion Solutions Group August 2011 - December 2012
Peak 10 Data Center Solutions February 2010 - August 2011
XO Communications July 2009 - February 2010
AT&T February 2003 - September 2008
Qwest Communications 1999 - 2003
Verio 1996 - 1998
Skills
VMware VSP Certified, NetApp NASP Certified, Virtualization, Data Center, NetApp, Solution Selling, Managed Services, VMware, Storage, Co-location, Security, Selling, IT Service Management, Networking, Cloud Computing, Management, Telecommunications
Education
Belhaven College 1980 — 1985
BBA, Finance
CenturyLink July 2013 - Present
CenturyLink January 2012 - July 2013
Embarq January 2006 - October 2009
Skills
Supply Chain Management, Process Improvement, Business Analysis, Vendor Management, Program Management, PeopleSoft, Telecommunications, Cross-functional Team..., Procurement, Business Process..., Requirements Analysis
Education
Baker University 2007 — 2009
BS Management
ACI Worldwide August 2012 - Present
CenturyLink January 2008 - August 2012
CenturyLink January 1998 - January 2008
Commercial Federal Bank July 1996 - January 1998
Skills
Software Development, Telecommunications, TCP/IP, Enterprise Architecture, Perl, Java, Troubleshooting, Solaris, Unix, C++, SOA, Agile Methodologies, Integration, Oracle, Web Services, MySQL, SDLC, Software Engineering, Software Project..., Technology Leadership
Education
Bellevue University 2000 — 2003
Masters of Science, Computer Information Systems
University of Nebraska at Omaha 1991 — 1996
Bachelor of Science, Business Administration
CenturyLink November 2002 - Present
Salt Lake Organizing Committee for 2002 Olympic Winter Games March 2001 - May 2002
CenturyLink (formally Qwest) October 1999 - March 2001
CenturyLink (formally Qwest) March 1998 - October 1999
Astra Merck August 1995 - March 1998
Ball State University July 1994 - July 1995
Skills
Project Management, Telecommunications, Organization
Education
Ball State University 1994 — 1995
MS, Information Communication Sciences (CICS)
Ball State University 1990 — 1994
BS, Telecommunications
Brownsburg High
Plattform Advertising June 2014 - Present
CenturyLink February 1990 - Present
CenturyLink 1990 - Present
Sprint/IT 1999 - 2007
Sprint January 2000 - May 2006
Sprint 1990 - 2000
Skills
Networking, Testing, Quality Assurance, Call Centers, Hardware, Telecommunications, VoIP, IP, MPLS, Wireless, Vendor Management, Network Design, Cisco Technologies, SIP, Ethernet, Unified Communications, Network Engineering, Integration, Telephony, Troubleshooting
Education
Baker University 1993 — 1995
BBA, Business Administration
CenturyLink April 2010 - March 2012
Baptist Health South Florida located in Miami, Florida April 2008 - August 2010
City of Fort Lauderdale December 2001 - June 2004
Bellsouth Communications Systems, LLC September 1997 - December 2001
Skills
Analysis, Budgets, Cabling, Call Centers, Customer Satisfaction, Cloud Computing, Data Center, Databases, Disaster Recovery, Engineering, Fiber Optics, Ethernet, IP, Integration, LAN-WAN, MPLS, Mobile Devices, Managed Services, Negotiation, Network Architecture, Network Design, Optical Fiber, Proposal Writing, SIP, Selling, Switches, T1, Telephony, Training, Vendor Management, WAN, Wireless, Cisco Technologies, PowerPoint, Project Management, Sales Operations, Telecommunications, Unified Communications, Troubleshooting, Wireless Networking, Broadband, Frame Relay, Product Management, VoIP, VPN
Education
Barry University 1986 — 1989
BICSI
RCDD, Telecommunications Engineering
CenturyLink April 2011 - Present
Qwest Corporation August 2003 - March 2011
Skills
Contract Negotiation, Corporate Law, Administrative Law, Telecommunications, Litigation
Education
Baylor University 1978 — 1981
CenturyLink October 2013 - Present
CenturyLink December 2011 - October 2013
Qwest/CenturyLink January 2006 - January 2011
Qwest July 2002 - January 2006
Denver Post January 1998 - January 2001
Skills
Incentive Programs, Deferred Compensation, Compensation & Benefit, Employee Benefits, Market Pricing, Applicant Tracking..., Performance Management, Onboarding, Employee Engagement, Human Resources, Organizational..., Talent Management, Legal Compliance, Sales Compensation, Metrics, Analytics, Compensation, Data Analysis, Personnel Management
Education
University of Colorado Denver 2013 — 2016
Master of Business Administration (M.B.A.), with a specialization in Business Analytics
Trinity University 1995 — 1997
B.A., Philosophy
Baylor University 1993 — 1994
CenturyLink November 2014 - Present
CenturyLink December 2011 - Present
SRS - State of Kansas June 2010 - December 2011
Citi December 2009 - June 2010
State Street February 2009 - December 2009
First Group October 2008 - December 2008
Sprint June 2007 - March 2008
Embarq May 2005 - June 2007
Sprint March 2002 - May 2005
Sprint April 1997 - February 2002
Skills
Forecasting, Leadership, Analysis, Budgets, Variance Analysis, Finance, Financial Modeling, Accounting, Program Management, Financial Analysis, Strategy, Financial Reporting, Management, Account Reconciliation, Auditing, Accounts Receivable, Pricing, Process Improvement
Education
Baker University 2004 — 2005
Iowa State University 1994 — 1996
BS, Accounting
Iowa State University - College of Business 1994 — 1996
B.S., Accounting
University of Iowa
Staples Promotional Products June 2013 - Present
Staples Promotional Products October 2011 - May 2013
CenturyLink May 2007 - October 2011
Embarq January 2005 - April 2007
Sprint 1997 - 2004
Empower Trainers & Consultants 1994 - 1997
USConnect 1993 - 1994
JCPenney August 1990 - August 1993
Skills
Technical Support
Education
Baker University 1995 — 1997
Masters, Business
University of Kansas 1986 — 1990
BS, Business Communications
CenturyLink February 2004 - Present
CenturyLink January 2004 - Present
Centurylink 2004 - 2010
CenturyLink January 2003 - January 2005
Sprint Nextel February 2003 - January 2004
Allegiance Telecom March 1998 - February 2003
Allegiance Telecom March 1998 - February 2003
Skills
Co-location, Managed Services, Account Management, Unified Communications, Solution Selling, VoIP, Telecommunications, Direct Sales, Wireless, Salesforce.com, Sales Process, MPLS, Call Centers, Cloud Computing, Channel Partners, SaaS, Data Center, SIP Trunking
Education
Ball State University 1976 — 1982
Bachelor of Science (BS), Accounting
U.S. Bank May 2015 - Present
Commerce Bank August 2014 - April 2015
CenturyLink December 2011 - August 2014
HEARTLAND REGIONAL MEDICAL CENTER January 2011 - November 2011
Wells Fargo Home Mortgage October 2007 - July 2010
FAMILY HOME MORTGAGE October 2006 - October 2007
BEAR STEARNS RESIDENTIAL MORTGAGE January 2006 - October 2006
MORTGAGE INVESTMENT LENDING ASSOCIATES (MILA) January 2004 - January 2006
ALLIED HOME MORTGAGE CAPITAL CORP February 2002 - January 2004
Creative Capital January 1993 - January 2001
Skills
Business Development, Public Speaking, Building Relationships, B2B, Managerial Finance, Business Acumen, Strategic Planning, Sales, Recruiting, Mortgage Lending, Team Building, Sales Management, Customer Service, Leadership, Healthcare, Strategy, Training, Management, Relationship Building, New Business Development, Finance
Education
Baker University 2008 — 2010
MBA, Finance
Texas State University 1988 — 1991
Bachelors of Arts, Journalism
Sprint September 2012 - March 2014
CenturyLink July 2009 - September 2012
Embarq Corporation May 2006 - July 2009
Sprint Nextel April 1989 - May 2006
BP August 1988 - January 1989
Panhandle Eastern PipeLine Company April 1982 - August 1988
Bendix (Now Honeywell) May 1980 - April 1982
Los Angeles County June 1974 - March 1978
Skills
Vendor Management, Strategic Sourcing, Contract Management, Telecommunications, Contract Negotiation, Sourcing, Supply Management, Management Consulting, Purchasing, Procurement, Project Management, Cross-functional Team..., Pricing, Process Improvement, RFP, Forecasting, Supply Chain Management, Outsourcing, Management, Program Management, Supply Chain, Business Process..., Negotiation, Six Sigma, Strategy, Project Planning, Leadership, Product Management, Analysis, Team Leadership, Business Analysis, Operations Management, Team Building
Education
Baker University 1990 — 1991
MBA (Not completed), Business
Park University 1985 — 1987
BSBA, Business
National Contract Management Assoc.
Cerner March 2014 - Present
Sprint Nextel March 2011 - March 2014
CenturyLink June 2009 - March 2011
Embarq May 2006 - July 2009
Sprint 1997 - 2006
Skills
Telecommunications, Program Management, Cross-functional Team..., Wireless, Requirements Analysis, Process Improvement, Vendor Relations, Problem Solving, Vendor Management, Process Engineering, PMP, PMO, Strategy, Cloud Computing, Integration, Data Center, Product Management, Visio, IP, SDLC, Disaster Recovery, VoIP, Troubleshooting, Software Documentation, Vendors, Network Design, Software Project..., Team Building, Project Management, Managed Services, Project Portfolio..., Telephony, Mobile Devices, IT Management, Security, IT Strategy, Business Analysis, Service Delivery, Outsourcing, System Deployment, Resource Management, Ethernet
Education
Baker University
Masters, Management
DLIFLC 1974 — 1982
Russian
CenturyLink July 2011 - Present
CenturyLink September 2005 - Present
Skills
PMO, Vendor Management, Software Project..., Telecommunications, SDLC, Program Management, Project Portfolio..., Requirements Analysis, MS Project, Integration, Project Management, Visio, Agile Project Management, Business Analysis
Education
Franklin University 2003 — 2004
Master of Business Administration (MBA), Organizational Leadership
Bangalore University
CenturyLink April 2011 - Present
QWEST COMMUNICATIONS CORP October 2009 - April 2011
Qwest Communications March 2006 - October 2009
Qwest Communications 2004 - March 2006
Qwest Communications 2002 - 2004
Skills
Telecommunications, Program Management, Cross-functional Team..., Process Improvement, Strategic Planning, Product Management, Call Center, Project Management, Team Leadership, Change Management, Leadership, Operations Management, Business Analysis, Contract Negotiation, Integration, Business Process..., Call Centers, Strategy
Education
Bellevue University
MBA, Interdisciplanary Business & International Management
Bellevue University
BS, Business Administration
Johnson County Community College January 2013 - Present
CenturyLink May 2009 - May 2012
Embarq January 2007 - 2009
Embarq May 2003 - December 2006
Sprint March 2001 - May 2003
Sprint July 1996 - March 2001
United Telecom June 1995 - July 1996
Sprint 1990 - 1993
Skills
Vendor Management, SDLC, Project Management, Management, Team Leadership, Budgets, Analysis, Invoicing, Training, Software Documentation, Billing Systems, Telecommunications, Process Improvement, Call Center, Customer Service, Sarbanes-Oxley Act, Visio, PeopleSoft, Wireless, Business Analysis
Education
Baker University 1997 — 1999
Business Administration, Business
Centurylink January 2012 - Present
CenturyLink July 2009 - December 2011
Embarq May 2005 - December 2009
Sprint 1995 - 2005
Skills
Vendor Management, Program Management, Telecommunications, Process Improvement, Project Management, Wireless
Education
Baker University
Bachelor of Science, Accounting and Business
Johnson County Community College
Associates Degree, Accounting
Turner
CenturyLink May 2005 - July 2012
Sprint 1998 - 2000
Skills
Customer Service, ATM networks, Telecommunications, Process Improvement, Program Management, Cross-functional Team..., Access, VoIP, Strategic Planning, Business Analysis, Project Management, Vendor Management, Visio, DSL, Wireless, Call Center, Business Process...
Education
Baker University 1996 — 1996
MBA
Freightquote May 2014 - Present
CenturyLink September 2009 - May 2014
Embarq October 2005 - September 2009
Sprint June 2001 - October 2005
Sprint February 2000 - June 2001
Sprint December 1997 - February 2000
R.L. Sweet Lumber Co August 1996 - December 1997
Skills
Forecasting
Education
Baker University 1992 — 1993
MBA, Business Administration
Baker University 1984 — 1988
BS, Accounting
CenturyLink March 2013 - Present
CenturyLink July 2011 - March 2013
CenturyLink January 2010 - July 2011
Embarq January 2007 - December 2009
Sprint 2000 - 2007
Skills
Sales Compensation, Telecommunications, Process Improvement, Call Centers, Analysis, Forecasting, Business Process, Business Analysis, Vendor Management, Account Management, Sales Operations, Cross-functional Team..., Salesforce.com, Business Process..., Management
Education
Baker University 2002 — 2004
Masters, Management
The University of Kansas 1997 — 2000
BA, Business Administration
The University of Kansas 1997 — 2000
BA, Psychology
Johnson County Community College 1995 — 1997
Associates of Arts, General
CenturyLink March 2013 - Present
The Doctor's office August 1999 - March 2000
Skills
Quality Assurance, QTP, SQL, Test Management, SDLC, Quality Center, Test Automation, Integration, Vendor Management, Manual Testing, Test Cases, Process Improvement, Software Quality..., Requirements Analysis, Web Testing, Testing, System Testing, Test Planning, Unix, User Acceptance Testing, VoIP, Performance Testing, Regression Testing, Integration Testing, Functional Testing, Defect Tracking, LoadRunner, Test Strategy, Black Box Testing, Agile Testing, WinRunner, HP Quality Center, HP QTP
Education
Bangalore University 1989 — 1993
B.E, Electronics
UVCE, Bangalore 1989 — 1993
Bachelor's degree, Electronics and Telecommunications
CenturyLink September 2001 - Present
U.S. Army Civil Affairs & Psychological Operations May 2004 - May 2005
Skills
Technical Writing, IT Operations, Management, Incident Management, Network Administration, Training, Leadership Development, Public Speaking, Team Building, Process Improvement, Troubleshooting, Leadership, Security Clearance, Disaster Recovery, Telecommunications, Program Management, DoD, Security, Call Centers, Cisco Technologies, Project Management, Cross-functional Team..., Team Leadership, Vendor Management, Operations Management, Analysis, Project Planning, Change Management
Education
Baker University
Working on a BSM degree
CenturyLink 2009 - Present
Embarq 2000 - 2009
Skills
Telecommunications, Call Centers, Process Improvement, Vendor Management, Business Analysis
Education
The University of Kansas 1984 — 1988
BA, History, Journalism, Business Administration
Ball State University
Business Administration
CenturyLink June 2011 - Present
Qwest Communications May 2004 - August 2011
U S WEST May 1997 - May 2004
Entex Information Systems July 1992 - May 1997
Zenith Data Systems 1991 - 1994
Minnesota Twins Baseball Club 1988 - 1991
WCCO Radio 1986 - 1987
Skills
LAN/WAN, MPLS, DWDM, Ethernet, VoIP, SIP, Adtran, VPN, CPE, WAN, Wireless, Cisco, Telecommunications, Switches, Data Center, Unified Communications, Hosted Services, Consultative Selling, Emerging Technologies, Contract Negotiations, IP, Telephony, Security, Cisco Technologies, LAN-WAN, Co-location, SIP Trunking
Education
Bemidji State University 1984 — 1987
BS, Business, Mass Communications
Glencoe High School 1980 — 1983
High School Degree, General
CenturyLink January 2008 - Present
Embarq January 2006 - December 2008
Education
Barry University 2000 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fort Walton Beach High School
Tallahassee Community College
Associate's degree, Business/Commerce, General
Helzberg Diamonds 2014 - Present
Helzberg Diamonds July 2010 - February 2014
CenturyLink October 2006 - July 2010
Fred Pryor Seminars September 1998 - October 2006
Skills
Direct Marketing, Direct Mail, Marketing
Education
Benedictine College 1993 — 1997
B.A.
Bishop Carroll Catholic High School 1989 — 1993
CenturyLink July 1976 - Present
Skills
Telecommunications, Project Management, Vendor Management, Business Analysis, Process Improvement, Integration, Program Management, Analysis, Strategy, Troubleshooting
Education
Bellevue University
Bachelor's, Business
Bellevue University
Sprint Nextel February 2011 - Present
CenturyLink May 2006 - February 2011
Education
Benedictine College 1993 — 1999
MBA, Biology, Business
First Data Corporation June 2014 - Present
Union Pacific January 2012 - June 2014
CenturyLink January 1996 - December 2011
Godfather's Pizza, Inc July 2010 - August 2010
uswest 1996 - 2010
Qwest Communications January 1996 - January 1998
Provincial Government of Alberta January 1983 - January 1996
Skills
Visio
Education
Bellevue University 2009 — 2010
Computer Information Systems - Systems and Network Administration Program (accelerated)
Northern Alberta Institute of Technology, Edmonton
CenturyLink April 2012 - Present
Qwest Communications March 2000 - April 2012
QWEST COMMUNICATIONS CORP March 2000 - March 2004
Skills
Telecommunications..., VoIP, Call Center, Long Distance, Revenue Assurance, Broadband, Wireless, MPLS, Telephony, Managed Services
Education
Bellevue University 1988 — 1996
Bachelor of Science (BS), Business Administration and Management, General
CenturyLink July 2015 - Present
CenturyLink April 2000 - Present
Skills
Telecommunications, Management, Leadership
Education
Bellevue University
Bachelor of Science (B.S.), Business
CenturyLink November 1999 - Present
Skills
Call Centers, Telecommunications, T1, Avaya, Computer Network..., DSL, Ethernet, Broadband, Wireless, MPLS, VoIP, IP, Telephony, Unified Communications, Managed Services
Education
Bellevue University
Bachelors, Management of Business
CenturyLink May 2011 - Present
Qwest Communications May 2010 - May 2011
Qwest Communications 2005 - 2010
Qwest Communications October 1999 - July 2005
Skills
Metro Ethernet, T1, Telecommunications, Broadband, Provisioning, Cross-functional Team..., DSL, Process Management, Business Case, DS3, ATM networks, SDH, Metrics, Process Improvement, Process Development, Visio, Business Requirements, Business Process..., Adtran, CPE, Team Building, Private Line, Team Leadership, PSAP, Optical Communications, DS0, DS1, SONET, Carrier Ethernet, Ethernet over Copper, 10G Ethernet, DSLAM, Multiplexers, POTS, VoIP, GPON, Hosted Voice, Hosted Services
Education
Bellevue University
Bachelor of Science, Management
Mackay Communications, Inc. June 2013 - Present
Time Warner Cable March 2012 - June 2013
BB&T November 2010 - March 2012
CenturyLink November 1998 - May 2010
Skills
Process Improvement, Insurance, Outlook
Education
Mount Olive College 1996 — 1997
Bachelor's degree, Business Administration, Management and Operations
Barton College 1990 — 1993
CenturyLink July 2000 - Present
Education
Bellevue University
Bachelor's degree, Computer Systems Networking and Telecommunications
CenturyLink September 1997 - Present
Education
Bellevue University
Master of Business Administration (MBA), Interdisciplinary Business
University of Denver 1999 — 2000
Program / Project Management
New Mexico State University 1993 — 1997
Bachelor of Arts (B.A.), Marketing & Finance
O'Dea High School 1989 — 1993
CenturyLink 1972 - 2011
Skills
Programming, Visual Basic, Visual Studio, Database Design, Web Development, Software Development, JavaScript
Education
Bellevue University 1996 — 1999
MS, Computer Information Systems
Howard University 1967 — 1972
BS, Electrical Engineering
CenturyLink August 2007 - Present
CenturyLink August 2007 - Present
Centurylink (Qwest) July 2004 - August 2007
Centurylink (Qwest) October 2002 - July 2004
Centurylink (USWEST) August 2001 - October 2002
Centurylink (USWEST) May 1999 - August 2001
Great Plains Communications March 1996 - May 1999
AT&T Global Information Solutions / NCR May 1994 - March 1996
Skills
Telecommunications, Vendor Management, Call Centers
Education
Bellevue University
BSBA, Business Information Systems
Creighton University 1990 — 1994
Bachelor of Science (BS), Business Administration and Management, General
Creighton University
BSBA, Marketing
CenturyLink July 2010 - September 2015
Centenntial Wireless April 2001 - January 2010
Comcast Cable April 1992 - November 2001
Skills
Management, Sales, Sales Management, Team Leadership, Leadership, Account Management, Project Management, Customer Satisfaction, Team Building, Training, Retail Sales, Administration, Customer Retention
Education
Ball State University
BB&T November 2014 - Present
BB&T June 2013 - Present
BB&T June 2014 - November 2014
BB&T June 2013 - July 2014
Pestech of Greenville August 2010 - January 2013
CenturyLink June 2009 - August 2010
Woodmen of the World April 2008 - May 2009
Skills
Microsoft Word, PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, Outlook, Research, Leadership, Windows, Process Improvement, Budgets, English, Public Speaking
Education
Barton College 2014 — 2016
Bachelor's Degree, Accounting and Business/Management, 3.2
Wilson Community College 2013 — 2014
Associate's Degree, General Studies
CenturyLink April 1999 - Present
National Fraternity of Kappa Delta Rho, Inc. December 1997 - December 1998
Education
Ball State University 1991 — 1996
Bachelor's degree, General Studies
CenturyLink August 2013 - Present
Moonlight Cleaning January 2000 - Present
Mutual of Omaha December 2012 - July 2013
Cruise Marketing Inc March 2011 - August 2012
Cox Communications May 2003 - February 2009
P&M Maintenance Inc May 1995 - January 2001
Skills
Life & Health Insurance..., Customer Service, Supervising, Mentoring, People Skills, Coaching, Non-profit Volunteer, Volunteering, Volunteer Management, Patience, Friendly Personality, Wireless Networking, Phone Etiquette, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Direct Sales, Cross Selling, Customer Satisfaction, Networking, Time Management, Troubleshooting
Education
Bellevue University 2011 — 2012
Bachelor of Science (BS), Business Administration and Management, General
University of Nebraska at Omaha 2010 — 2011
Business Administration and Management, General
Ameriprise Financial Services, Inc. May 2012 - Present
CenturyLink February 2010 - May 2012
Seagate Technology April 2000 - January 2009
Skills
Administrative..., Lotus Notes, Outlook, Spreadsheets, Microsoft Excel, Access, Office Management, Visio, PeopleSoft, Calendaring, PowerPoint, Travel Arrangements, Insurance, Microsoft Word, Microsoft Office
Education
Bellevue University 1983 — 1984
Creighton University 1981 — 1983
Bachelor of Business Administration (BBA), Business Administration and Management, General