CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
CenturyLink June 2014 - August 2014
ManpowerGroup February 2014 - May 2014
Education
University of Phoenix 2014 — 2018
Bachelor's Degree, Business Administration and Management, General
Hallsville ISD June 2014 - Present
Hallsville ISD, Texas August 2011 - June 2014
CenturyLink October 2000 - July 2011
Skills
Public Speaking, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Customer Service, Strategic Planning
Education
Ouachita Parish High School
High School Diploma
University of Phoenix
Bachelelor of Science, Finance, General
CenturyLink June 2015 - Present
Centurylink June 2012 - Present
CenturyLink 2002 - 2015
Qwest June 2003 - June 2011
Sprint 1997 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Oregon 1983 — 1987
Computer Science
MBM Corporation December 2013 - Present
A1-Temps-Nesco Resource 2013 - 2013
SoftRock July 2012 - November 2012
CenturyLink March 2001 - March 2012
Skills
Team Management, Scheduling, Accurate Record Keeping, Microsoft Office, Professional..., Preparation Of Reports, General Office Skills, Customer Service, Written Correspondence, Employee Training, Lean Management, Presentations, Employee Engagement, Coaching, Call Centers, Cross-functional Team..., Team Building, Process Improvement, Organizational..., Microsoft Excel, PowerPoint, Job Coaching, Employee Relations, Sales, Training, Leadership, Time Management, Team Leadership, Account Management, Talent Management, Sales Management, Telecommunications, Performance Management, Customer Experience, Customer Retention, Customer Satisfaction, Recruiting, Leadership Development, Quality Assurance, Building Relationships, Program Management, Cold Calling, Human Resources, Operations Management, Interviews, Onboarding, Talent Acquisition, Training Delivery, Temporary Placement, Sourcing
Education
University of Phoenix 2008 — 2010
Bachelor's Degree, Business Management
TCA,Inc March 2015 - Present
CenturyLink April 2013 - March 2015
CenturyLink dba El Paso County Telephone Company July 2009 - July 2013
QWEST COMMUNICATIONS CORP January 2007 - September 2009
QWEST COMMUNICATIONS CORP October 2005 - January 2007
US Army April 2001 - April 2005
Skills
Business Process..., Organizational..., Project Management, Business Development, Data Analysis, Marketing, Integrity, Superior Work Ethic, Positive Team Player, OSP, Isp, Metro Ethernet, SONET, Mergers & Acquisitions, Leadership, Management, Telecommunications, Process Improvement, Strategic Planning
Education
University of Phoenix
Bachelor of Science (BS), Business Administration, Management and Operations
CenturyLink June 2006 - Present
QWEST COMMUNICATIONS CORP June 2003 - May 2006
QWEST COMMUNICATIONS, Broadband Servises January 2000 - May 2003
US West Communication February 1998 - December 1999
US West Communication September 1995 - January 1998
Skills
Ethernet, Telecommunications, IP, VoIP, Wireless, Network Design, Switches, Unix, TCP/IP, T1, Fiber Optics, Telephony, Network Engineering, WAN, Routers, DSL, Data Center, LAN-WAN, Broadband, Frame Relay, ATM networks, Optical Fiber, Cloud Computing, SQL, Managed Services
Education
University of Phoenix 2003 — 2006
Bachelor's degree, Business Administration, Management and Operations, 3.7GPA
CenturyLink April 2014 - March 2015
GoDaddy June 2010 - August 2013
Skills
Sales, Leadership, Customer Satisfaction, Marketing, Call Centers, Small Business, Customer Retention, Strategic Planning, Microsoft Office
Education
University of Phoenix 2012 — 2016
Software Engineering, Information Technology
CenturyLink April 2014 - Present
ACT TELECONFERENCING October 2007 - June 2013
Skills
Call Centers
Education
University of Phoenix
Bachelor's degree, Human Services with family and child
CenturyLink November 2013 - Present
Education
University of Phoenix 2011 — 2015
Bachelor's Degree, Small Business Administration/Management
D'Shaw Institute of Cosmetology 2007 — 2011
Cosmetology/Cosmetologist, General
Windstream Communications January 2013 - Present
Windstream Communications December 2011 - January 2013
Technisource/Wells Fargo Contractor January 2011 - December 2011
CenturyLink August 2010 - January 2011
Duke Energy Corporation July 2007 - July 2010
Concord Telephone Company (CTC) May 2000 - July 2007
United States Air Force May 1994 - May 2000
Skills
VoIP, Telecommunications, Troubleshooting, Call Centers, Telephony, IP, MPLS, T1, Cisco Technologies, Ethernet, Technical Support, Switches
Education
University of Phoenix 2002 — 2006
United States Air Force Technical 1994 — 1994
CenturyLink March 2015 - Present
Holy Cross Hospital September 2014 - March 2015
Tenet Healthcare February 2011 - July 2014
Cleveland Clinic February 2010 - April 2011
Tenet Healthcare - Good Samaritan Medical Center 2008 - February 2010
Office Depot June 2007 - January 2008
Office Depot June 2006 - June 2007
Motorola Inc. January 2000 - June 2006
Motorola Mobile Devices 2000 - 2006
Skills
Employee Relations, Performance Management, Talent Development, Onboarding, HRIS, Succession Planning, Recruitment/Retention, Labor Relations, Talent Management, Employee Engagement, HR Strategy, Human Capital Management, Benefits, HR Policies, Organizational..., Organizational..., Leadership Development, Employment Law, Interviewing, Organizational Design, PeopleSoft, Legal Compliance, Coaching, Change Management, Conflict Resolution, Performance Appraisal, Hiring, Employee Benefits, Management Development, Union Avoidance, Executive Coaching, Organizational Change, Mentoring, FMLA, Human Resources, Recruiting, Personnel Management, Leadership, Interviews, Employee Training, Training, New Hire Orientations
Education
University of Phoenix 2003 — 2005
Bachelor's of Science, Management
Universidad del Uruguay
Business Administration and Management, General
CenturyLink January 2014 - Present
CenturyLink/Savvis/Fusepoint November 2002 - December 2013
PSINet 1998 - 2002
Fulcrum Technologies 1994 - 1998
Exocom Systems Corp. 1989 - 1994
PC Canada Fund 1984 - 1989
Skills
Integration, Cloud Computing, Telecommunications, Virtualization, Data Center, SaaS, Security, Management, ITIL, Vendor Management, Disaster Recovery, Enterprise Software, IT Operations, IT Service Management, Managed Services, Process Improvement, Professional Services, Program Management, Project Management, Solution Selling
Education
Satmetrix
Net Promoter Certified Associate
Ken Blanchard
Situational Leadership II, Leadership
Kouzes & Posner
The Leadership Challenge, Leadership
Ottawa
SSHGD
University of Ottawa / Université d'Ottawa
Continuing Education - Management
Quill.com September 2011 - Present
Positive Note Consulting January 2010 - Present
Positive Note September 1995 - August 2012
CenturyLink June 2004 - May 2011
Sprint > Embarq Business May 2006 - November 2008
Sprint > Embarq June 2004 - May 2006
Connextions - Napster/New York Times April 2003 - June 2004
Roto-Rooter September 2001 - October 2003
C & S Sales Inc September 1998 - January 2001
Skills
Sales, Sales Management, Account Management, Customer Satisfaction, Customer Service, Training, Selling, Team Building, Call Centers, Leadership, B2B, Budgets, Event Planning, Social Networking, Team Leadership, Marketing, Public Relations, Event Management, New Business Development, Marketing Strategy, Negotiation, Coaching, Microsoft Office, Strategic Planning, Competitive Analysis, PowerPoint, Contract Negotiation, Leadership Development, Business Strategy, Public Speaking, Purchasing, Merchandising, Access, Social Media Marketing, Direct Sales, Online Marketing, Marketing Communications, Online Advertising, Analysis, Business Planning, Email Marketing, Solution Selling, Telecommunications, Microsoft Excel, Digital Marketing, Human Resources, Performance Management
Education
University of Phoenix 2009 — 2013
Bachelors, Communication
Braddock 1990 — 1994
Phoenix University
Associates Degree, Business
CenturyLink November 1999 - Present
CenturyLink 1999 - Present
US Army May 1993 - May 1999
Skills
Fiber Optics, Microsoft Office, Microsoft Excel, Project Management, T1, Telecommunications, Call Center, VoIP, Troubleshooting, IP, Cabling, Computer Network..., Routers, Switches, MPLS, Call Centers, Ethernet, Cisco Technologies
Education
University of Phoenix 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Information Technology, 3.65 GPA
US Army 1996 — 1998
Army Leadership Correspondence Courses
CyrusOne 2014 - Present
CenturyLink 2012 - 2014
Independent Project Manager 2010 - 2012
Verizon Business (MCI) 1983 - 2011
Rust E&I 1995 - 1995
Skills
Project Management, Change Management, Problem Solving, Time Management, Leadership, Presentations, Business Development, Management, Customer Service, Manpower Management, Department..., Customer Relations, Management Reporting, Business Operations, Policies and Procedures, P&L Responsibility, Development Of Employees, Goal Setting, Co-location, Telephony, Telecommunications, Testing, Fiber Optics, Employee Training, Computer Operations, Personnel Management, Vendor Management, Networking, Switches, Wireless, Project Planning, IP, Ethernet, MPLS, Integration, Data Center, Cross-functional Team..., Program Management, Disaster Recovery, Strategy
Education
University of Phoenix
MBA
DeVry Institute of Technology - Irving
BS, Electronic Engineering Technology
CenturyLink April 2011 - December 2014
CenturyLink (Embarq, Sprint) February 2003 - April 2011
Sprint February 2001 - February 2003
Skills
Telecommunications, Wireless, Marketing, Marketing Communications, Marketing Strategy, Public Relations, Product Management, Account Management, Strategic Partnerships, Media Relations, Product Marketing, Salesforce.com, Call Centers, Cross-functional Team..., Strategic Planning, Competitive Analysis, Customer Service, Direct Sales, Managed Services, Strategy, Public Speaking, Management, Sales Operations, Sales Management, Solution Selling
Education
University of Phoenix 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
University of South Florida 1982 — 1985
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CenturyLink September 2008 - Present
Axiom Systems May 2006 - September 2008
Skills
Project Management, Software Testing, Process Management, Report Writing, Team Management, Analysis, Program Management, Telecommunications, Visio, Team Leadership, Requirements Analysis, Project Planning, Vendor Management, Business Analysis, Requirements Gathering, Integration
Education
University of Phoenix 2005 — 2008
Associate's degree, Business Administration and Management, General
CenturyLink February 2015 - Present
International Decision Systems April 2014 - February 2015
SECURE ITnet December 2013 - April 2014
Bell State Bank & Trust October 2013 - December 2013
Corporate Technologies LLC June 2013 - December 2013
University of Phoenix August 2011 - July 2013
Frontier Communications September 2009 - March 2011
Denny Hecker January 2008 - August 2009
Best Buy April 2007 - October 2007
TCF Bank July 2006 - March 2007
Skills
Windows 7, Operating Systems, Troubleshooting, Networking, Cisco Technologies, TCP/IP, Microsoft Office, Customer Service, Microsoft Excel, Salesforce.com, Customer Satisfaction, DNS, Windows, Computer Hardware, Critical Thinking, Information Technology, Web Development, Photography, Web Design, Microsoft Technologies, Routers, Switches, DHCP, WAN, Wireless Networking, Cisco IOS, VSP, VMware, GOOD Mobile, McAfee, Technical Support, Microsoft Exchange, Antivirus, VPN, Help Desk Support, Mimecast, Office 365, VMware View
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Information Technology
Centurylink October 2014 - Present
CenturyLink June 2013 - October 2014
Cricket Communications June 2012 - June 2013
Clearwire October 2010 - November 2012
Diamond Wireless January 2003 - October 2010
Skills
Sales Management, Account Management, Telecommunications, New Business Development, Sales, Direct Sales, Solution Selling, Negotiation, Business Development, Key Account Management, Managed Services, Customer Service, Sales Process, VoIP, Team Leadership, B2B, Strategic Planning, Wireless, Team Building, Marketing Strategy, CRM, Strategy, Entrepreneurship, Sales Operations, Customer Retention, Salesforce.com, Selling, Cold Calling, Sales Presentations, Lead Generation, Product Marketing, Strategic Partnerships, Customer Satisfaction, Call Centers, Product Management, Go-to-market Strategy, Customer Experience, Contract Negotiation, Unified Communications, Pricing, Competitive Analysis, Professional Services, Networking, Channel Partners, Management, Leadership, Mobile Devices, Marketing, Training, Retail
Education
University of Phoenix 2004 — 2007
Business, Management, Marketing, and Related Support Services
Hewlett-Packard January 2015 - Present
CenturyLink February 2014 - May 2014
Allscripts July 2013 - January 2014
BB&T November 2010 - July 2013
BB&T September 2009 - January 2011
EMBARQ/SPRINT June 2004 - December 2008
Sprint November 2001 - June 2004
Sprint January 2000 - November 2001
Sprint March 1999 - January 2000
Skills
PeopleSoft, Human Resources, Call Centers, Customer Service, Telecommunications..., Accounts Payable, Process Improvement, Project Coordination, Contract Negotiation, Sales Operations, Account Reconciliation, Sales, Banking, Quality Assurance, IT Operations, Network Engineering, RFP, SAP, VoIP, Telecom Expense..., Order Management, IT Audit, Data Entry, Cisco Call Manager, WebEx, Oracle, RFP preparation, Sales Support, Reconciliation, NGN, Sales Coach, Inside Sales, Vendor Audit, Circuits, Inventory Management, IPT, Templates, Forecasting, Master Scheduling, Load Control
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Management
Tarboro High School 1989 — 1993
College Prep
CenturyLink August 2013 - Present
CenturyLink August 2010 - July 2013
CenturyLink July 2008 - August 2010
Qwest 2000 - 2008
TCI 1997 - 1998
TCI 1990 - 1992
Skills
Data Analysis, Resource Management, Operations Management, Staff Management, Process Engineering, Strategic Consulting, Field Operations, Resource Allocation, Change Management, Project Management, Call Center Architecture, Call center start-up, Business Strategy, Business Planning, Business Process..., Requirements Gathering, Business Requirements, Product Requirements, Software Requirements, Presentations, Presentation Development, Presentation Coaching, Technical Presentations, New Hire Orientations, Screening Resumes, Sarbanes-Oxley, Operating Budgets, Contract Negotiation, Operational Efficiency, Operational Streamlining, Strategic Planning, Telecommunications, MPLS, Management, Call Centers, Integration, Performance Management, Leadership, Risk Management, Sales Operations, Team Building, Vendor Management, Cross-functional Team..., Budgets, Broadband, Contract Management, T1, Networking, Managed Services, Collaborative Problem...
Education
University of Phoenix
Business Adminstration
University of Phoenix
Business Administration, Management and Operations
FedEx Office April 2014 - Present
Sprint March 2013 - April 2014
Windstream Communications November 2010 - March 2013
CenturyLink June 2005 - October 2010
RadioShack 2002 - 2005
Primerica 2002 - 2005
Hangar51 December 2001 - August 2002
Skills
Customer Service, Human Resources, Recruiting, Store Management, Employee Training, Emerging Markets, Budgets, Retail, Leadership, Marketing, Management, Telecommunications, Customer Satisfaction, Call Center, VoIP, Sales, Sales Management, Wireless, Team Building, Account Management, Direct Sales
Education
University of Phoenix 2007 — 2009
Associate of Arts Business, Business
Monticello High School
University of Phoenix
Bachelor of Business Administration (BBA)
CenturyLink June 2008 - Present
CenturyLink 2002 - 2008
CenturyLink 1998 - 2002
Americom Inc 1994 - 1998
United States Air Force 1990 - 1994
Skills
Telecommunications, IP, Wireless, Ethernet, VoIP, Troubleshooting, IPTV, Customer Satisfaction, Team Leadership, Broadband, Management, MPLS, Telephony, Call Centers, T1, DSL, Managed Services, Strategic Planning, Leadership
Education
University of Phoenix 2008 — 2010
Bachelors of Business Science, IS
University of Phoenix 2007 — 2008
Associates Degree, IT
Nortel Network Training 1999 — 1999
Certification, Data/Telecommunications
University of Wisconsin - Milwaukee 1997 — 1998
Business Administration
Community College of the United States Air Force 1990 — 1991
Certification, Telecommunications
Exeter Finance Corp May 2014 - Present
Spark Networks October 2011 - Present
CenturyLink August 2003 - October 2011
Skills
Change Management, Product Management, Recruiting, Mobile Devices, Leadership, Customer Service, Vendor Management, Call Centers, Management, Team Building, Telecommunications, Customer Retention, Account Management, Team Leadership, Process Improvement, Coaching, Customer Experience, Risk Management, Sales, Sales Management, Direct Sales, Sales Process, Sales Operations, Salesforce.com, Customer Satisfaction, Credit, Finance, Solution Selling, Strategic Planning, Negotiation, Team Management, VoIP, Project Management, Wireless, Performance Management, Microsoft Office, Strategy, B2B, Time Management, Employee Training, Cold Calling, Business Analysis
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Taco Grande NW LLC May 2013 - October 2014
CenturyLink February 1979 - February 2012
Skills
Microsoft Office Suite, Preparing Business Cases, Oracle SQL, Microsoft Office, Access, Research, Invoicing, Salesforce.com, Problem Solving, Process Improvement, Analysis, Data Analysis, SQL, Visio, Software Documentation, Troubleshooting, Oracle, Financial Analysis, Business Requirements, Budgets, Business Analysis, Project Management
Education
University of Phoenix 1999 — 2001
Bachelor of Science (BSc), IT Management, A
CenturyLink February 2015 - Present
XO Communications March 2013 - January 2015
CenturyLink April 2011 - March 2013
Centurylink September 2009 - April 2011
Qwest Communications August 2007 - August 2009
QWEST COMMUNICATIONS CORP February 2005 - August 2007
Skills
MPLS, Private Line, Training & Development, Telecommunications, VoIP, Voice Services, Colocation, Cloud Computing, PRI, Sales Management, Sales Support, Salesforce.com, Training, Managed Services, IP, WAN, Solution Selling, SIP, Direct Sales, Metro Ethernet, Ethernet, Data Center, Channel, Sales Process, SIP Trunking, Fiber Optics, Account Management, Sales, clou, Cloud Security, Cloud Storage, Project Management, Sales Presentation..., Training Delivery, Long Distance, Call Centers, Cold Calling, Sales Operations, Employee Training, Unified Communications, Co-location
Education
University of Phoenix 2002 — 2005
BSIT, Telecommunications and IT
Level 3 Communications February 2014 - Present
tw telecom December 2012 - Present
CenturyLink September 2006 - Present
Qwest July 2005 - Present
Qwest Wireless December 2004 - June 2005
Qwest Wireless March 2003 - December 2004
Qwest Wireless May 2001 - March 2003
Qwest Wireless December 2000 - May 2001
Qwest Wireless November 1999 - December 2000
Education
Montwood High School
University of Phoenix
a Bachelors degree, Business Management
CenturyLink April 2011 - September 2015
QWEST COMMUNICATIONS CORP April 1997 - April 2011
U S WEST 1991 - 1997
Skills
Analysis, Business Analysis, Telecommunications, Financial Modeling, Account Management, Leadership, Sales Operations, Cross-functional Team..., Budgets, Fundraising, Business Case Modelling, Business Process..., Marketing Strategy, Strategic Planning, Training, Project Management, Vendor Management, Variance Analysis, Forecasting, Product Management, Financial Analysis, Process Improvement, Change Management, Accounting, Competitive Analysis, Capex, Access, Sarbanes-Oxley Act, Operations Management, Management, Negotiation, Marketing Management, Organization Skills, Volunteer Management, Volunteer Recruiting, Microsoft Excel, PowerPoint, Business Objects, Data Mining, Data Modeling, Communication, Event Planning, Business Process
Education
University of Phoenix
Master of Arts, Organizational Management, 3.65 GPA
Telecom Training
Telecom
University of Phoenix
Bachelor of Science, Business Administration, 3.59 GPA
CenturyLink 1981 - 2011
Centurylink 1981 - 2011
Skills
Data input, writing..., Telecommunications, Service Delivery, Call Centers, VoIP, MPLS, Unified Communications, Troubleshooting, Project Management, Customer Service, Vendor Management, Customer Satisfaction, Team Leadership, Process Improvement, Program Management, Product Management, Microsoft Office, Sales, Microsoft Word, Training, Cross-functional Team...
Education
University of Oregon 1979 — 1980
Bachelor's degree, Journalism
University of Oregon 1978 — 1980
Bachelor's degree, Journalism
Oregon College of Education 1977 — 1978
BS in Journalism, Journalism
GoDaddy April 2015 - Present
GoDaddy.com January 2013 - Present
CenturyLink October 2003 - March 2012
Skills
Customer Satisfaction, Leadership, Internet Services, Web Hosting, WordPress, Databases, SEO, Web Applications, E-commerce, Website Development, Team Leadership, Problem Solving, Highly motivated..., Web Services, Web Content, SSL Certificates, Hosted Microsoft..., Server Administration, internet consultant, Email Hosting, Certified Green Belt, Office 365, Management, Training, Sales, CRM, Troubleshooting, Strategic Planning, Web Development, Team Building, Customer Service, Coaching, Webhosting technologies, Website Scripting, MySQL, FTP software, Secure FTP, Internet/Intranet..., Data Entry, Learnd and Adapt to new..., Customer-focused Service
Education
Villanova University 2011 — 2011
SSGB, Six Sigma Green Belt
University of Phoenix 2006 — 2010
Bachelor of Business Administration (BBA), Human Resources Management
Proficio Bank April 2015 - Present
Carmen B Pingree Autism Center of Learning 2009 - Present
Utah State Development Center 2011 - Present
CenturyLink November 2014 - April 2015
Meridian Bank October 2013 - January 2014
Zions First National Bank January 2006 - December 2012
KeyBank January 2004 - February 2006
Skills
Banking, Business Development, CRM, Sales, Sales Management, Portfolio Management, Leadership, Loans, Management, Public Speaking, Treasury Management, Risk Management, Sales Operations, Training, Commercial Lending, Small Business Lending, Relationship Management, Commercial Banking, Small Business, Analysis, Salesforce.com, Credit, Mortgage Lending, Finance, New Business Development, Credit Analysis, Process Improvement, Marketing, Budgets, Financial Analysis, Cash Management, Consumer Lending, Business Strategy, Strategic Planning, Investments, Business Planning, Insurance, Business Relationship..., Corporate Finance, Program Management, Credit Cards, Loan Origination, Negotiation, Retail Banking, Strategy, Team Building, Underwriting, ACH, Strategic Financial..., Acting
Education
University of Phoenix 2006 — 2008
MBA, Business Administration and Management, General
University of Phoenix 1991 — 1993
BA, Business
Utah Valley State College 1988 — 1989
General Studies
CenturyLink November 2006 - Present
United States Telecom Assoc February 2005 - October 2006
Wilmer Cutler Pickering Hale and Dorr LLP August 2004 - January 2005
Z-Tel Communications June 2002 - July 2004
Federal Communications Commission October 1997 - July 2000
Federal Communications Commission June 1994 - September 1997
Reboul, MacMurray, Hewitt, Maynard & Kristol October 1990 - June 1994
Education
University of Pennsylvania - The Wharton School (CA) 2000 — 2002
MBA
University of Virginia School of Law 1987 — 1990
JD
University of Virginia 1981 — 1985
BA
Paint Branch High School
CenturyLink Cloud June 2014 - September 2015
CenturyLink January 2013 - June 2014
CenturyLink October 2011 - January 2013
Avaya December 2009 - May 2011
Nortel September 2009 - December 2009
Nortel November 2006 - September 2009
AT&T August 2003 - November 2006
MCI 1993 - 2003
Edward Jones 2001 - 2002
Duckwall - Alco 1992 - 1993
Skills
Channel, Channel Management, Telecommunications, Consultative Selling, Solution Selling, Unified Communications, Avaya, Managed Services, Professional Services, Vendor Management, Contract Negotiations, Cloud Computing, Strategic Partnerships, VoIP, CPE, Channel Partners, Channel Partner..., MPLS, Selling, Contract Negotiation, Sales, Co-location, Telephony, WAN, SIP, Hosted Services, IP, CRM, Networking, Enterprise Software, Integration, Sales Operations, Business Alliances, Security, Wireless, Data Center, Sales Process, Partner Management, SaaS, Go-to-market Strategy, Ethernet, Management, Program Management, Direct Sales, PRI, Cisco Technologies, Sales Engineering, Video Conferencing, T1, TDM
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA), Technology Management, 3.35 GPA
DeVry University 1988 — 1991
Bachelor of Science (BS), Telecommunications Management, 3.5 GPA
ADT SECURITY October 2014 - Present
Sheets Construction November 2012 - March 2015
Dynamic Tubing June 2011 - October 2012
Olsen Engineering April 2011 - July 2011
Focus Services July 2010 - September 2010
CenturyLink March 2010 - July 2010
Lost Nation Elwood November 2007 - April 2009
Mike Owen Construction April 2007 - November 2007
Guardian Industries February 2004 - January 2007
Easton Technical Products November 1994 - January 2004
Skills
Adobe Photoshop, WAN, LAN installation..., Network Cabling, Hardware/Software..., Mitsubishi Programmable..., Fiber optic cable..., Backup Exec – Novell &..., Arc, tig, mig welding /..., Air logic, Lean Thinking, 5S, Fluent in Spanish, Iowa Certified Fire..., Visual Basic, Photoshop, Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, Lean Manufacturing, Team Management, Teamwork, Mechanism Design
Education
University of Phoenix-Utah Campus 1997 — 2001
Bachelor of Applied Science (BASc), Business Information Systems, 3.41 G.P.A
Clinton Community College, Iowa
pre-calculas, welding, copper cabling/ fiber optics, 4.0 G.P.A.
CenturyLink December 1999 - Present
Skills
Ethernet, DWDM, Computer Network..., Networking, DSL, Optical Fiber, Software Installation, OC3, Telecommunications, T1, VoIP, Telephony, MPLS
Education
Keller Graduate School of Management
MBA
University of Phoenix
BSB/M
Orange County Government January 2014 - Present
CenturyLink 2010 - July 2013
Digitally Intuitive Gurus Inc. September 2000 - September 2010
Sprint Nextel 1994 - 2008
US Navy 1983 - 1988
Skills
MPLS, BGP, IP, Cisco, WAN, VPN, VPLS, ISIS, Troubleshooting, Hosting, L2TP, DNS administration, ATM, Ethernet, Network Operations, Frame Relay, OSPF, QoS, Routing, Network Engineering, VoIP, Switches, DSL, Routers, LAN/WAN, RIP, Juniper, VLAN, Routing Protocols, IPSec, IP Networking, SIP, TCP/IP, IPTV, Cisco IOS, Cisco Switches, SNMP, Firewalls, LAN-WAN, Software Installation, Cisco Routers, ATM networks, Network Design, Integration, T1, Call Centers, DNS, Networking, Technical Support, Cisco Technologies
Education
University of Phoenix
Computer Science
Valencia Community College
Computer Science
CenturyLink October 2014 - Present
CenturyLink February 2013 - October 2014
Skills
Direct Sales, Wireless Networking, Telecommunications, IT Management, DSL, ISDN, IP, Storage, VoIP, Networking, Solution Selling, WAN, Account Management, Wireless, LAN-WAN, Managed Services, Telephony, Call Centers, Salesforce.com, Ethernet, MPLS, Unified Communications
Education
University of Phoenix 2012 — 2015
Associate of Arts (A.A.), Information Technology
Lyman high school 1995 — 1999
Associate of Arts (AA), IT Managment
CenturyLink March 1998 - Present
Visalus Sciences May 2011 - April 2015
United States Marine Corps November 1993 - August 1997
Skills
Telecommunications, Wireless, Cisco WAN, Cisco VoIP, VMware, CCNA, RCDD, CCDA, MPLS, LAN-WAN, Unified Communications, Co-location, Cisco Technologies, Routers, WAN, VoIP, IP, Ethernet, Network Design, Disaster Recovery, Managed Services, Data Center
Education
University of Phoenix 2002 — 2003
Unfinished, Business
Maximus September 2013 - Present
Deseret Industries October 2012 - August 2013
CenturyLink August 2010 - August 2011
WDS February 2008 - June 2010
Proactiv/MERS January 2007 - January 2008
U.S. Bank 2004 - 2007
Skills
Data Entry, 10 Key, Online Research, Microsoft Word, Medisoft, 40 words per min, Databases, Management, Customer Service, MS Office Suite, Records Management, Detailed Organization, Office Management, Employee Training, Phone Etiquette, Active Listener, Focused Communication, Conflict Management, Creative Problem Solving, Customer Satisfaction, Call Centers, Time Management, Microsoft Office, Teamwork
Education
University of Phoenix 2010 — 2012
Associate of Arts (AA), Medical Records/Office Management
Grainger June 2014 - Present
CenturyLink August 2013 - June 2014
Ricoh Americas Corporation August 2012 - August 2013
Abercrombie & Fitch September 2007 - August 2012
Clemens Community Pool June 2004 - June 2007
Skills
Sales, Social Networking, Customer Service, Cold Calling, Salesforce.com, Time Management, PowerPoint, Inventory Management, Direct Sales, Social Media, Account Management, Advertising, Social Media Marketing, Sales Operations, Retail, Merchandising, Microsoft Excel, Customer Satisfaction, Marketing, Customer Retention, Team Building, Visual Merchandising, Retail Sales, Microsoft Office, Online Marketing, Leadership, Team Leadership, B2B, Telecommunications, Cloud Storage, Fiber Optic Networks, VoIP, Data Backup Solutions, Cloud Computing
Education
University of Oregon 2007 — 2011
Bachelor of Science (B.S.), Human Physiology, Chemistry
Philomath High School 2003 — 2007
CenturyLink November 2013 - Present
Hertz January 2012 - November 2013
Qwest Communications 2003 - 2007
AT&T 2000 - 2003
Skills
Management, Solution Selling, Account Management, Customer Service, Direct Sales, Team Building, Telecommunications, Customer Retention, Customer Satisfaction, Business Development, Training, Team Leadership, Sales Process, Strategic Planning, Leadership, Sales Management, Contract Negotiation, Sales Operations, New Business Development, Cross-functional Team..., Strategic Partnerships, B2B, Negotiation, Marketing Strategy, Cold Calling, Operations Management, Lead Generation, Business Strategy, Competitive Analysis
Education
University of Phoenix
Bachelor of Science (B.S.), Business Management
University of Phoenix-Utah Campus
BS, Business Management
CenturyLink July 1993 - Present
QWEST COMMUNICATIONS CORP July 2000 - April 2012
U S WEST July 1993 - July 2000
Skills
VoIP, Cisco Technologies, Telecommunications, MPLS, IP, Network Design, Switches, Ethernet, WAN, Routers, LAN-WAN, TCP/IP, Networking, Wireless, Troubleshooting, Fiber Optics, Telephony, Wireless Networking, Computer Network..., Software Installation, Cabling, Technical Support
Education
University of Phoenix 2012 — 2015
BS Information Technology/Networking & Telecommunications, Information Technology
Arizona Western College 1991 — 1993
AAS Electronics, Electronics Technology
Kofa High School 1987 — 1989
VICAElectronics, Electronics
CenturyLink July 1998 - April 2012
Sprint July 1997 - July 1998
Nextel May 1995 - December 1995
MCI May 1990 - May 1995
Skills
Co-location, SIP Trunking, Unified Communications, Private Line, MPLS, Long Distance, Lead Generation, Solution Selling, Managed Services, Telecommunications, Cloud Computing, WAN, Hosted Services, Selling, Telephony, Strategic Partnerships, Ethernet, T1, PRI, Metro Ethernet, VoIP, Salesforce.com, Direct Sales, Sales
Education
University of Oregon
Central Oregon Community College
Retired October 2002 - Present
CenturyLink January 1992 - September 2002
QWEST COMMUNICATIONS CORP January 1991 - September 2002
Skills
Telecommunications, Networking, Management, Product Development, Product Management, Vendor Management, IP
Education
University of Oregon 1969 — 1972
BS, Accounting Statistics Economics
South Eugene High School 1966 — 1969
Graduate, STEM
CenturyLink February 2008 - Present
CenturyLink December 1984 - Present
Qwest Communications, Inc April 2005 - January 2008
Colorado State University October 2001 - April 2005
Colorado State University October 2001 - April 2005
Qwest July 2000 - September 2001
U S West Communications, Inc May 1981 - June 2000
Skills
HRIS, Benefits Administration, Employee Benefits, Succession Planning, Human Resources, Personnel Management, PeopleSoft, Incentive Programs, FMLA, Compensation & Benefit, Performance Management, Management, Mergers & Acquisitions, Leadership
Education
University of Phoenix
Business Management
University of Denver September 2008 - Present
CenturyLink July 2013 - August 2015
Level 3 Communications December 2011 - July 2013
CenturyLink July 2010 - December 2011
Momentous Happenings LLC June 2005 - December 2011
Lender Live June 2009 - May 2010
Sprint Nextel May 2005 - March 2009
Sprint Nextel October 2006 - January 2009
Nextel February 2003 - December 2004
Nextel 1999 - February 2003
Skills
SDLC, Program Management, CMMI, Agile, Scrum, Portfolio Management, SharePoint, Consolidation, Software Development..., PMP, PMO, Software Project..., Business Analysis, Process Improvement, MS Project, Visio, Project Planning, Process Engineering, PMI, Project Portfolio..., Business Process, CRM, Software Documentation, Business Intelligence, Project Management, Management, Team Leadership, Software Development, Six Sigma, Risk Management, Agile Methodologies, Enterprise Software, Testing, Training, Vendor Management, Start-ups, Data Analysis, Business Process..., Cross-functional Team..., Budgets, Call Centers, Salesforce.com, Telecommunications, Microsoft Project
Education
University of Phoenix 1995 — 1998
MBA
Xavier University 1967 — 1971
BSBA
CenturyLink April 2015 - Present
Pinnacle Capital Mortgage Corp February 2015 - April 2015
It Works Global March 2013 - December 2014
EMC March 2011 - December 2014
Ocean Ranch Optometry September 2008 - March 2011
Rainforest Cafe March 2008 - December 2008
Arroyo Trabuco Golf Club April 2005 - August 2006
Skills
Microsoft Office, IBS, Aloha, Meeting Matrix, Caterease, Officemate, Customer Service, Leadership Development, Accounts Payable, Enterprise Software, Professional Services, Leadership
Education
University of Phoenix 2011 — 2013
Information Technology
Mission Viejo High School
High School Dimploma
CenturyLink August 2013 - Present
CenturyLink July 1998 - August 2013
Education
University of Phoenix 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services, 3.78
Retired August 2015 - Present
CenturyLink July 2008 - August 2015
QWEST COMMUNICATIONS CORP January 2001 - July 2008
Skills
PMP, Project Management, Operations Management, Financial Analysis, Financial Reporting, Financial Modeling, Business Analysis, Process Improvement, Vendor Management, Project Portfolio..., PMO, Visio, MS Project, Program Management, Software Project..., Wireless, Managed Services, Telecommunications, Telephony, Cross-functional Team..., IP, MPLS, VoIP, Team Leadership
Education
University of Phoenix 1989 — 1992
BSBA, Business Administration and Management
CenturyLink December 2010 - Present
Skills
Testing, Integration, Project Management, Networking, Telecommunications, Troubleshooting, Team Leadership, Process Improvement
Education
University of Phoenix 2007 — 2010
Bachelor's Degree, Healthcare Administration
CenturyLink April 2015 - Present
Utah Air National Guard March 2011 - Present
CenturyLink June 2004 - April 2015
Skills
Telecommunications, IP, Management, Troubleshooting, Customer Satisfaction, Project Management, Sales, Product Management, Ethernet, MPLS
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Business Management, Marketing
CenturyLink 2011 - Present
CenturyLink 2004 - 2011
CenturyLink 2000 - 2004
Skills
Broadband, Telecommunications, Telephony, Call Centers, Wireless, Ethernet, Management, Microsoft Office, Computers, Computer Network..., Sales, Electronics, Fiber Optics, WiFi
Education
University of Phoenix
Bachelor's degree, Business Management
Utah Valley University
Associate of Science (A.S.), General Studies
Retired and enjoying life. October 2015 - Present
IBM January 2013 - Present
CenturyLink June 1976 - January 2013
CentruryLink (formerly Qwest Communications) 1976 - August 2011
Skills
Solaris and Linux..., Linux, Unix, Solaris, Software Development, HP-UX, System Administration, Integration, Customer Support, Online Research, Root Cause Analysis, Data Analysis, Business Analysis, Application...
Education
University of Phoenix 1985 — 1987
BS, Business Administration
University of Phoenix 1985 — 1987
BS in Business Administration, Business Administration and Management, General
CenturyLink August 2015 - Present
CenturyLink April 2007 - August 2015
BM Technologies June 2005 - May 2007
West Virginia Wireless June 2004 - May 2005
Kent Furniture July 1997 - May 2004
Skills
Sales, Marketing Strategy, Computer Proficiency, New Business Development, Business Relationship..., Management, Account Management, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Professional Services, Retail, Sales Management, Sales Operations, Solution Selling, Team Leadership, Telecommunications, Wireless
Education
University of Phoenix 2003 — 2006
Bachelor's degree, Information Technology
Central Florida Community College 1997 — 2000
Associate of Arts (A.A.), Business Administration and Management, General
Cradlepoint April 2014 - Present
CenturyLink 2003 - February 2014
Skills
Telecommunications, Call Centers, Call Center, Vendor Management, Customer Satisfaction, Telephony, Training, Customer Experience, Customer Retention, VoIP, Coaching, Team Leadership, Process Improvement, Business Process..., Team Building, Call Center Development, Wireless, Cross-functional Team..., Unified Communications, Performance Management, Leadership Development, Managed Services, Change Management, Employee Engagement, Account Management, Management, Customer Service, Business Analysis, Avaya, Sales Management, Employee Training, Project Management, Direct Sales, Program Management, Recruiting, Leadership, Solution Selling, Sales Operations, Strategic Planning, MPLS, Operations Management, Leadership, Diversity,..., Strong Communication..., Sales, Training Delivery, Salesforce.com, Sales Process, Cold Calling, Team Management, Hiring
Education
University of Phoenix 2007 — 2008
Master's Degree, Human Resources, 3.77
GeorgeFox 2004 — 2006
Bachelor's Degree, Organizational Leadership, 3.76
CenturyLink March 2015 - Present
Hewlett-Packard June 2009 - October 2014
Hewlett-Packard June 2006 - June 2009
Syska Hennessy Group 1982 - 2006
Skills
Data Center, Engineering Management, Integration, Engineering, Project Planning, Project Management, Program Management, Scope Development, Engagement Management, Qualifying Opportunities, Recognize Synergies, Pricing Strategy, Persuasive Messaging, Electrical Engineering, Energy Efficiency, MS Project, Accurate Reporting, CAD, Infrastructure, Engineers, HP, Commissioning, Electricians, Disaster Recovery, Project Engineering, IT Strategy, Architectures, Architecture, Vendor Management, Mechanical Engineering, Six Sigma, Testing, Contract Management, Energy, Power Distribution, Telecommunications, New Business Development, AutoCAD, Proposal Writing, Troubleshooting, ITIL, IT Transformation, Microsoft Project, contracting processes, Design-Build, modular data center, DCIM, Co Generation, LEED, Renewable Energy
Education
University of Pennsylvania 1978 — 1982
BSSE, Systems Engineering
Lower Merion High School
CenturyLink 1998 - 2014
Skills
Microsoft Office, Communication, Project Management, Process Improvement, Problem Solving, Business Process..., Business Process, Operations Management, Technical Support, Basic HTML, Bluezone, Process Management, Business Analysis, Web Content Management, Web Project Management, Team Leadership, Team Management, Cross-functional Team..., Learn New Software..., Software Project..., Project Rollouts, Internal Communications, At Multitasking, Handle Multiple Projects, Data Analysis, Policy Analysis, Customer Service, Management, Sales, Team Building, Training, Account Management, Strategic Planning, New Business Development, Program Management, Microsoft Excel, Vendor Management, Microsoft Word, Customer Satisfaction, Coaching, Strategy, Analysis
Education
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Business Manangement, 5.38
CirrusOps April 2014 - Present
Intuit March 2013 - February 2014
Intuit November 2012 - March 2013
Intuit November 2009 - November 2012
Intuit July 2008 - November 2009
Wells Fargo Bank February 2007 - July 2008
Wells Fargo September 2006 - February 2007
CenturyLink July 2005 - September 2006
Skills
SaaS, Sales Process, CRM, Cloud Computing, Training, Enterprise Software, Strategy, Sales Management, Intuit QuickBase, Business Analysis, Sales, Salesforce.com, Project Management, Sales Operations, Sales Enablement, Databases, Leadership, PaaS, Management, User Experience, SPIN Selling, Solution Development, Cross-functional Team..., Software Solution Sales, Business Intelligence, Process Improvement, Business Development, QuickBase, Database Administration, Team Building, Great! Demo, Team Leadership, Microsoft Excel, Access Database, Interviews, New Hire Training, Business Process..., Coaching, Business Process, Direct Sales, Forecasting, Analysis, Business Workflows, Hiring, Data Analysis, Account Management, Solution Selling
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Business Management
Exeter Finance Corp July 2014 - Present
Comcast Cable October 2011 - July 2014
CenturyLink December 2005 - October 2011
Skills
Telecommunications, Sales, Sales Management, Collections, Customer Service, Team Leadership, Interview Preparation, Hiring Practices, Customer Satisfaction, Customer Retention, Call Flow Design, Forecasting, Call Centers, Labor Relations, Communication, Behavior Management, Quality Assurance, Employee Training, Team Building, Coaching, Employee Engagement, Performance Management, Customer Experience, Leadership
Education
University of Phoenix
Comcast December 2012 - Present
CenturyLink May 2007 - August 2012
Qwest January 2002 - April 2007
Qwest January 1999 - December 2002
Skills
Sales Management, Sales Operations, Telecommunications, Marketing, Account Management, Marketing Strategy, Sales Trainings, Program Management, Wireless, Vendor Management, Social Media, Marketing Communications, VoIP, Sales, Productivity Coaching, Career Development
Education
University of Phoenix
Bachelor of Business Management
CenturyLink March 2015 - Present
Valdez International Corporation November 2014 - March 2015
ARIIX July 2014 - October 2014
Valdez International Corporation November 2011 - August 2014
USANA Health Sciences April 2006 - November 2011
Skills
Solaris, VMware ESX, Oracle Enterprise..., Oracle Enterprise Linux, SunOS, SPARC, Tomcat, Apache, Netbackup, Linux System..., System Administration, Red Hat Linux, HP-UX, Cluster, Unix, Bash, DNS, SAN, VMware, NetBackup, Servers, Linux
Education
University of Phoenix 2010 — 2015
IT Security
N/A July 2013 - Present
CenturyLink 2009 - July 2013
Embarq 2006 - 2009
Life Investors Insurance Company of America November 1977 - June 1981
Skills
Information Management, Records Management, Document Management, Project Management, Business Process..., Enterprise Content...
Education
University of Phoenix
B.S., Business-Information Systems
CenturyLink November 2014 - Present
University of Phoenix July 2006 - Present
Arise Virtual Solutions Inc. January 2012 - July 2014
CareerBuilder LLC December 2013 - March 2014
Acanac Inc. February 2012 - July 2012
Skills
Analytical Approach, Critical Thinking, Project Coordination, Virtual Teams, Team Coordination, Innovative Thinking, Team Building, Analytical Skills, Customer Satisfaction, PMP, Project Planning, Technical Support, Windows 7, Quality Assurance, Management, Operating Systems, Troubleshooting, Microsoft Office, Customer Service, Training, Leadership, Networking, Program Management, SDLC, Information Technology
Education
University of Phoenix 2013 — 2016
Master of Business Administration (MBA), Concentration in Management IT
Univerisity of Phoenix 2009 — 2013
Bachelor of Science (BS), Computer Information Technology, 3.13 GPA
University of Phoenix (Associate in Information Technology 2009) 2006 — 2009
A.A in IT, Information Technology, 3.26
CenturyLink April 2011 - Present
Qwest Communications July 2003 - April 2011
Skills
DSL, Windows 7, Linux, Adtran, Cisco, HTML, Mac OS X, iOS, DMCA, Broadband, TCP/IP, Telephony, Troubleshooting
Education
University of Phoenix 2004 — 2005
Associate's degree, Business Administration and Management, General
CenturyLink May 2000 - Present
Federal Network Services 1993 - 2000
American Express Financial Advisors 1988 - 1990
Skills
Cisco Technologies, VoIP, Juniper, MPLS, Unified Communications, Managed Services, Ethernet, Telecommunications, SIP Trunking, Co-location, Solution Selling, Telephony, WAN, SIP, Cloud Computing, Data Center, Metro Ethernet, Network Design, LAN-WAN, Network Architecture, Switches, Sales Engineering, Professional Services
Education
University of Phoenix 2000 — 2003
BS, Business- eBusiness
University of Washington 1977 — 1982
CenturyLink November 2011 - Present
Intralot June 2010 - November 2011
Harry and David 2003 - 2010
Qwest Communications August 2007 - May 2009
Centratech Service Inc. 2001 - 2007
Skills
Routers, VoIP, Telecommunications, Active Directory, Juniper, VPN, Cisco Technologies, Provisioning, TCP/IP, T1, Network Design, WAN, Switches, Technical Support, Juniper Technologies
Education
University of Phoenix 2006 — 2010
BSIT, IT-Information Systems Security
Edelweiss Alpaca's. LLC 2009 - Present
CenturyLink June 1999 - Present
GE Capital 1995 - 1998
Various Auto Dealerships and Repair Shops 1973 - 1995
Denver Auto and Diesel College & American Auto and Diesel College 1984 - 1989
Skills
Alpaca Ranching, Woodworking, Automotive Restoration, Square Dancing, Former State of..., Former State of..., Telecommunications
Education
University of Phoenix-Colorado Campus 1995 — 1998
MS-CIS, Computer and Information Sciences and Support Services
University of Southern Colorado - Pueblo, CO 1973 — 1977
Bachelor of Science (BS), Auto Service Management
Loveland High School 1971 — 1973
HS Diploma
Maine High School North 1970 — 1971
Maine East High School 1969 — 1970
St. Isaac Jogues 1963 — 1969
CenturyLink September 2011 - Present
CenturyLink January 2010 - Present
Embarq Consumer Operations January 2007 - May 2010
Embarq May 2006 - January 2007
Sprint January 2003 - May 2006
Sprint 2000 - 2002
Skills
Program Management, Access, Leadership, Management, Customer Service, Vendor Management, Call Centers, Testing, Cross-functional Team..., Team Leadership
Education
University of Phoenix 2003 — 2006
Bachelors
SolveForce.com LLC October 2004 - Present
Telarus, Inc. 2005 - Present
Telarus / ShopForT1 2005 - Present
ACC Business 2005 - Present
Accel Networks 2007 - Present
Airespring 2002 - Present
AT&T 2008 - Present
CenturyLink 2007 - Present
Comcast 2011 - Present
EarthLink 2009 - Present
Skills
VoIP, Data Center, Unified Communications, Telecommunications, Cloud Computing, Managed Services, Network Design, Solution Selling, Direct Sales, SaaS, Disaster Recovery, Ethernet, Channel, VPN, WAN, Wireless, SIP, Contract Negotiation, Call Center, New Business Development, Business Development, IP, MPLS, Broadband, Product Management, Professional Services, LAN-WAN, Selling, Call Centers, Channel Partners, SIP Trunking, T1, Co-location, Telephony, Strategic Partnerships, Video Conferencing, Optical Fiber, Internet Services, PRI, Enterprise Software, Metro Ethernet, VPLS, Cisco Technologies, Hosted Services, DS3, Gigabit Ethernet, Avaya, Fiber Optics, Network Architecture, Networking
Education
University of Phoenix 1998 — 1999
Carlson High School 1988 — 1992
High School
CenturyLink January 2004 - Present
Skills
Telecommunications, Program Management, Forecasting, Budgets, Financial Reporting, Process Improvement, Pricing, Auditing, Finance, Business Process..., Analysis
Education
University of Phoenix 2006 — 2008
Bachelor of Business Administration (BBA), Accounting and Finance
CenturyLink April 2011 - Present
Qwest Communications July 2000 - April 2011
US West Communications January 1990 - July 2000
Skills
Data Reporting, System Requirements, PeopleSoft, Access, Automation, Requirements Gathering, Business Analysis, Process Improvement, System Testing, Data Analysis, SQL, SAP, Payroll, Business Requirements, Data Warehousing, Integration, Data Conversion, Data Migration, Business Process, Vendor Management, Human Resources, Databases
Education
University of Phoenix 1988 — 1995
Some College, Business
CenturyLink June 2012 - July 2015
Qwest Communications 2005 - July 2010
Qwest 1995 - 2005
Skills
SDLC, Net Promoter Score, Customer Experience..., Oracle SQL, Business Case, Business Process, Business Process..., Telecommunications, Business Analysis, Business Requirements, Microsoft Office 2007, Visual Studio, Visual C#, Visual Basic, Microsoft SQL Server
Education
University of Phoenix 1998 — 2000
MSCIS, Computer Software Engineering
University of Phoenix 1996 — 1998
MBA, Business management
CenturyLink August 1977 - Present
Education
University of Phoenix 1996 — 2000
CenturyLink January 2013 - Present
CenturyLink Business July 2010 - January 2013
PWR Group, Inc January 2002 - December 2012
CenturyLink July 2009 - July 2010
Embarq January 2003 - June 2009
Sprint September 2002 - December 2003
Sprint January 2001 - August 2002
Skills
Sales, Call Centers, Telecommunications, Customer Retention, Salesforce.com, Sales Operations, Direct Sales, Account Management, Sales Process, Solution Selling, Customer Satisfaction, Sales Management, Customer Experience, Vendor Management, Cross-functional Team..., Team Building, Wireless, Process Improvement, Forecasting, Retail Category..., Retail Sales
Education
University of Phoenix 2001 — 2005
BS, Business Management
Lake Brantley 1988 — 1991
Qwest January 2013 - Present
CenturyLink March 2010 - January 2013
Qwest Business Partner Program November 2007 - March 2010
CenturyLink November 2007 - March 2010
Qwest Communications 2010 - 2010
Skills
VoIP, Unified Communications, Managed Services, Telephony, Telecommunications, Co-location, Ethernet, MPLS, Call Centers, Solution Selling, IP
Education
University of Phoenix 1996 — 2004
Bachelors, Accounting
CenturyLink December 2003 - Present
Skills
VoIP, Telecommunications, Data Center, Troubleshooting, Servers, IP, Cisco Technologies, LAN-WAN, Ethernet, Network Architecture, SAN, Software Installation, TCP/IP, Vendor Management, WAN, Wireless Networking, Cloud Computing, Disaster Recovery, IT Management, Network Design, Network Engineering, Network Security, Networking, Routers, Routing, Sales, Switches, Technical Support, Telephony, VPN
Education
Westwood College 2003 — 2006
B.S., Computer Science/ Info. Systems Security
University of Phoenix-Colorado Campus
B.S., Business Management
CenturyLink December 2008 - Present
Education
University of Oregon
Florida Gulf Coast University July 2013 - Present
United Way of Lee County,Inc. June 2012 - Present
Rotary International 2015 - 2015
Rotary International 2015 - 2015
Downtown Chamber of Commerce April 2009 - August 2013
CenturyLink January 1996 - May 2013
PACE Center for Girls August 2006 - January 2013
Embarq 2006 - 2009
Sprint 1985 - 2006
Skills
Network Design, Conflict Resolution, Negotiation, Team Building, Strategic Planning, Telecommunications, Sales, Call Center, Solution Selling, VoIP, Direct Sales, Sales Management, Account Management, Customer Retention, Budgets, Coaching, Leadership, Customer Service, Fundraising, Time Management, Public Relations, Selling, Sales Operations, Marketing, Public Speaking, Management, New Business Development, Small Business, Event Planning, Social Networking, Program Management, Contract Negotiation, Leadership Development, Training, Strategy, Entrepreneurship, Call Centers, Business Planning, Team Leadership, Government, Strategic Partnerships, Team Management, Marketing Strategy, Business Development, Event Management, Social Media Marketing, Start-ups, Customer Satisfaction, Project Planning, Nonprofits
Education
Nova Southeastern University 2009 — 2015
PhD, Conflict Resolution
University of Phoenix 2000 — 2007
MBAM, Business, 4.0
University of Detroit 1967 — 1969
Associate of Arts and Sciences (A.A.S.), Engineering
CenturyLink September 1999 - Present
Education
University of Phoenix
CenturyLink March 2013 - Present
CenturyLink Business September 2009 - Present
Intersect Technologies October 2008 - September 2009
First Telecommunications April 2005 - September 2008
Charter Communications September 1997 - July 2005
Pharmacia May 1998 - September 2000
Skills
Telecommunications, VoIP, Cisco, Data Center, Computer Hardware, Fiber, Telcom, MPLS, Managed Services, Hosting, WAN, Long Distance, T1, Adtran, Routers, Firewalls, DS3, Voice Services, Hosted Solutions, Ethernet, Consultative Selling, Solution Selling, Sales Management, New Business Development, Cloud Computing, Unified Communications, Leadership, Management, Business Development, Team Leadership, Strategic Planning, Strategy, Entrepreneurship, Sales Operations, Selling, Sales Process, Business Planning, Enterprise Software, Optical Fiber, Cisco Technologies, Customer Retention, Salesforce.com, Solutions Marketing, Sales, Networking, Business Services
Education
University of Phoenix 2006 — 2007
MBA, Business Management
Western Michigan University - Haworth College of Business 1996 — 2001
BA, Computer Information Science, African American Studies
CenturyLink 1989 - Present
Qwest Communications March 1989 - April 2011
Skills
Litigation, Litigation Support, Legal Writing, Employment Law, Corporate Law, Document Preparation, Legal Research, Mergers, Outlook, Dispute Resolution, Mediation, Legal Assistance, Litigation Management, Document Review
Education
University of Phoenix-Colorado Campus
Bachelor of Applied Science (BASc), Business Administration and Management, General
CenturyLink January 2015 - Present
CenturyLink May 2013 - Present
CenturyLink April 2011 - May 2013
Qwest January 2005 - April 2011
Skills
Process Improvement, Telecommunications, Quality Assurance, Software Quality..., Call Center, Call Centers, Program Management, Visio, CRM, Process Engineering, Testing, Salesforce.com, Cross-functional Team..., Account Management, Business Analysis, Vendor Management, Customer Experience, SDLC, Training, Sales Operations, Team Building, Customer Satisfaction, Management, Quality Control, Customer Service, Leadership, Outsourcing, Team Leadership, Project Planning, Project Management, Analysis, Business Process..., Customer Retention, Wireless, Troubleshooting, Cloud Computing, Integration, Operations Management, Product Management, SaaS, Contract Negotiation, VoIP, Strategy, Product Development, Change Management, Team Management, Direct Sales, Start-ups, Strategic Partnerships
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
Windstream Communications February 2012 - Present
CenturyLink August 2006 - Present
Embarq August 2004 - June 2006
Skills
Ethernet, Cisco Technologies, TCP/IP, IP, VPLS, VoIP, Etherchannel, Frame Relay
Education
University of Phoenix 2008 — 2010
Bachelor, Information Technology
CenturyLink Business March 2013 - Present
CenturyLink February 2010 - March 2013
Qwest Communications March 2007 - March 2010
Qwest Communications November 2003 - April 2007
ITT FSIC November 1997 - July 1999
US Marine Corps August 1990 - December 1997
Skills
Consultative Selling, Telecommunications, Managed Services, Unified Communications, Account Management, VoIP, Solution Selling, Sales Management, SIP Trunking, Salesforce.com, Customer Satisfaction, MPLS, Long Distance, Selling, Call Center, Call Centers, Direct Sales, Wireless, Telephony, Co-location, Sales, Vendor Management
Education
University of Phoenix
Full Sail University July 2014 - Present
Full Sail University May 2011 - Present
Embarq April 2002 - May 2011
CenturyLink April 2002 - May 2011
Dial America Marketing September 1998 - April 2002
Skills
Long Distance, Private Line, Co-location, Telecommunications, CPE, Managed Services, Unified Communications, VoIP, Solution Selling
Education
University of Phoenix 2000 — 2004
Bachelor's degree, Business, Management, Marketing, and Related Support Services
CenturyLink July 1979 - Present
Education
University of Phoenix
B.S., Business Management
CenturyLink (post merger) 2010 - Present
CenturyLink 2007 - Present
Embarq June 1997 - 2011
Skills
IP, Telephony, Telecommunications, Switches, VoIP, TDM, Network Design, SIP, Ethernet, Avaya, ACD, Cisco Technologies, Troubleshooting, SIP Trunking, Data Center, Unified Communications, Network Engineering, Routers, WAN, LAN-WAN
Education
University of Phoenix 2007 — 2009
BS, Information Technology, Information Technology
CenturyLink March 2015 - Present
CenturyLink April 1981 - Present
US West January 1998 - September 2000
US West January 1990 - January 1998
Skills
Co-location, Managed Services, SIP Trunking, MPLS, Unified Communications, Telecommunications, Solution Selling, VoIP, Long Distance, Channel, Telephony, Direct Sales, SIP, Fiber Optics, Network Design, Sales Operations, Sales, Wireless, T1, Broadband, Metro Ethernet, Hosted Services, Customer Retention, Salesforce.com, PRI, WAN, Ethernet, LAN-WAN, Sales Process, Sales Engineering, SaaS, Channel Sales, Channel Partners, Optical Fiber, Call Centers, Strategic Partnerships, Account Management, Video Conferencing, IP, IVR, Cloud Computing, Internet Services, Data Center, Professional Services, DS3, DSL, Selling, DWDM, TDM, Carriers
Education
University of Phoenix 1998 — 2009
BSBM, Business Management
CenturyLink July 1979 - Present
Education
University of Phoenix 2003 — 2008
B.S., Business Management
CenturyLink March 1998 - Present
United States Marine Corps June 1990 - May 1998
Skills
IP, Ethernet, VoIP, Telecommunications, MPLS, Wireless, TCP/IP, Switches, Cisco Technologies, Network Design, Unix, Computer Network..., Telephony, Troubleshooting, Routers, T1, DSL
Education
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Information Technology
Progressive Insurance February 2009 - Present
CenturyLink 2007 - 2009
Waldorf Distributing January 2002 - 2006
Gap Inc. 2000 - 2001
Gap Inc./Old Navy 1999 - 2000
Education
University of Phoenix 2007 — 2008
Master's Degree, Information Systems
West Liberty University 1998 — 2002
B.A., Business Admin/CIS
Express Professionals November 2010 - May 2012
CenturyLink February 2010 - November 2010
Manpower December 2006 - August 2008
CVS Pharmacy August 2001 - November 2005
Skills
Typing, Customer Service, Customer Satisfaction, Customer Experience, Accounts Payable, Accounts Receivable, 10 Key, Pay Close Attention to..., Highly detail oriented, People Skills, People-oriented, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Acrobat, Access, QuickBooks
Education
University of Phoenix
CenturyLink October 2013 - Present
Salt Lake Community College November 2011 - October 2013
CenturyLink February 2011 - October 2013
Qwest January 2010 - March 2011
Skills
CompTia Security + 2008, CompTia Network+ 2009, Project+ Certified..., A+ Certified..., CIW V5 Associate..., Sales Operations, Sales, Network Design, Call Center, Cisco Technologies, Training, Professional Experience, Salesforce.com, Strategic Planning, Telecommunications, Managed Services, VoIP, MPLS, CompTIA, Call Centers, Customer Retention, New Business Development, Networking, Management, Wireless, Cross-functional Team..., Selling, Strategy, Unified Communications, Cold Calling, Direct Sales, Vendor Management, SaaS, Strategic Partnerships, Solution Selling, Telephony, Cloud Computing, Account Management, Sales Process, Data Center, Customer Experience, Ethernet, LAN-WAN, Customer Satisfaction, Channel Partners, IP, WAN, Co-location, SIP Trunking, Sales Management
Education
University of Phoenix 2006 — 2008
MBA, Business
CenturyLink November 2014 - Present
CenturyLink July 1998 - Present
CenturyLink January 2011 - November 2014
Qwest Communications January 2007 - January 2011
Skills
Broadband, Call Centers, Cross-functional Team..., DSL, Ethernet, IP, MPLS, Managed Services, Networking, PMP, Project Management, Quality Assurance, T1, Telecommunications, Telephony, Troubleshooting, Vendor Management, VoIP, Wireless
Education
Mesa Community College
University of Phoenix
Information Technology
CenturyLink February 2013 - Present
Entergy 2006 - 2007
Entergy 2006 - 2007
Skills
Public Speaking, Team Building, Customer Service, Leadership, Training, Strategic Planning, Research, Coaching, Event Planning
Education
University of Phoenix 2008 — 2010
Carroll High School Monroe, LA 1988 — 1992
Verizon Wireless April 2014 - Present
TelePacific Communications November 2012 - August 2013
LRD Consulting, LLC March 2011 - February 2013
CenturyLink September 2001 - February 2011
Daystar Communications 2010 - 2010
OneSource Teleservices 1998 - 2002
Skills
VoIP, MPLS, Wireless, Telecommunications, IP, SIP, Ethernet, Telephony, Broadband, Routers, Managed Services, Optical Fiber, Network Design, Management, Data Center, Unified Communications, Call Centers, Networking, WAN, Provisioning, ATM networks, Cloud Computing, Network Engineering, Cisco Technologies, Solution Selling, T1, Metro Ethernet, Routing, SDH, Fiber Optics, Frame Relay, Switches, DWDM, DSL, Co-location, Computer Network..., Cabling, Direct Sales, SIP Trunking, Avaya, Cellular Communications, Telecommunications..., SS7, Sales Engineering, TDM, LAN-WAN, ISDN, QoS
Education
Northview High School 1984 — 1987
University of Phoenix
CenturyLink August 1999 - Present
US Navy August 1990 - August 1999
Skills
Ethernet, Telecommunications, Optical Fiber, DWDM, SDH, T1, Electronics, Fiber Optics, Satellite Communications, DSL, IP, Wireless, Computer Network..., MPLS, VoIP, Broadband, Cabling, Network Design, Telephony, LAN-WAN, Switches, Network Engineering, Microwave
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
CenturyLink April 2004 - Present
Humperdink's January 2000 - January 2001
Education
University of Phoenix
Business Finance studies2006
Trinity Valley Community College
Business Finance studies
CenturyLink 2005 - Present
CompUSA 2002 - 2005
Micro Center 1999 - 2002
Readycom, Inc. 1998 - 1999
Skills
Microsoft Office, HTML, SQL, Windows, Microsoft Excel, JavaScript, PowerPoint, Customer Service, Microsoft Word, Linux, MySQL, PHP, Photoshop, CSS, Programming, Teamwork, Troubleshooting, Networking, Technical Support, Telecommunications, System Administration, Wireless, Software Installation, Hardware, Testing, Wireless Networking, Printers, Laptops, Web Development, Process Improvement, Windows Server, TCP/IP, Databases, Servers, Computer Hardware, Windows 7, Network Administration, Visio, Operating Systems
Education
University of Phoenix 2007 — 2010
Bachelor of Science in Information Technology, Information Technology, 3.5
CenturyLink February 2013 - September 2015
The Breakaway Group March 2012 - December 2012
Rivet Software February 2011 - March 2012
DaVita August 2010 - October 2010
Knowledge Factor May 2009 - August 2010
Colorado State University - Global Campus April 2008 - February 2009
The College for Financial Planning April 2000 - February 2008
Skills
Instructional Design, Business Analysis, HTML, SQL, Process Improvement, Healthstream, Learning Management, Learning Technology, E-Learning, Mobile Learning, Joomla, Learning Management..., Instructor-led Training, Troubleshooting, Training, Agile Methodologies, Integration, Databases, Quality Assurance, Testing, Analysis, User Interface Design, User Acceptance Testing
Education
University of Phoenix
Master, Business Administration
University of Phoenix
Bachelor of Science, Information Technology
CenturyLink December 2014 - Present
Qwest Communications December 2010 - Present
CenturyLink December 2012 - November 2014
Qwest Communications January 2008 - December 2010
Time Warner Cable 2006 - 2007
Education
University of Phoenix 1995 — 1999
MBA, Business
CenturyLink June 2009 - Present
Qwest Communications January 1998 - June 2009
Skills
Team Building, Project Management, Telecommunications, MPLS, VoIP, Coaching, IP, Ethernet, WAN, Network Design, Cisco Technologies, Unified Communications, Managed Services, Wireless, Telephony, Data Center, T1, SIP Trunking, PowerPoint, SIP, LAN-WAN, Co-location, DSL, Broadband
Education
University of Phoenix 2003 — 2006
BS, Business Administration and Management, General
Cecil Taylor mba December 2010 - Present
CenturyLink June 1992 - July 2010
Education
University of Phoenix
MBA, Technology Management
CenturyLink
Skills
Telecommunications, Wireless, Customer Retention, Account Management, Long Distance, Customer Experience, Mobile Devices, Customer Service, Direct Sales, Managed Services, Broadband, Telephony, Cellular Communications, Product Management, PRI, Business Development, Team Leadership, Sales, DSL, Quotas, Networking, Avaya, Competitive Analysis, CPE, SIP Trunking
Education
University of Phoenix
Business Management
CenturyLink September 2008 - Present
Qwest Communications October 1999 - September 2008
Skills
T1, Telecommunications, Ethernet, VoIP, MPLS, Fiber Optics, Wireless, DWDM, Optical Fiber, IP, Computer Network..., Cabling, Telephony, Project Management
Education
University of Phoenix 2004 — 2007
Bachelor of Science, Business Management
CenturyLink 2012 - Present
Qwest 2000 - April 2011
Skills
Telecommunications, Data Center, LAN-WAN, WAN, VoIP, Juniper, Ethernet, Network Engineering, Cisco Technologies, Cisco Nexus, Cisco IOS, Routing, Network Design, TCP/IP, Load Balancing, F5 BigIP, IP, Switches, Network Architecture, MPLS, Networking, Network Administration, Juniper Technologies
Education
University of Phoenix 1996 — 1999
Bachelor's Degree, Business and Information Systems, 3.9 GPA
City of Thornton, Colorado Graduate at Regis University in DenverRegis University1992 - November 2014
Century Link September 1968 - August 2010
CenturyLink September 1969 - September 1999
Skills
Human Resources, Training, Telecommunications, Project Management, Business Analysis, Team Building
Education
Regis University 1992 — 2014
Bachelor's Degree, Communications and Business Administration, Graduate
University of Phoenix
Business Administration, Human Resources
Black & Veatch March 2011 - Present
CenturyLink October 2009 - March 2011
Skills
Site Acquisition and...
Education
University of Phoenix
Bachelor's degree, Business Adminstration
CenturyLink July 2010 - Present
CenturyLink July 2010 - Present
Education
University of Phoenix
CenturyLink September 2014 - Present
DIRECTV July 2013 - Present
A & R Fire Alarm Group February 2008 - Present
Siemens Industry US January 2005 - January 2008
SimplexGrinnell March 2000 - August 2005
United States Marine Corps 2000 - 2005
Skills
Team Building, Team Leadership, Marketing, Sales Management, Leadership, Entrepreneurship, Project Management, Training, New Business Development, Management, Strategic Planning, Coaching, Social Media Marketing, Recruiting, Video, Ground, Aviation, amphibious operations
Education
University of Phoenix 2006 — 2008
Bachelor's of science, Information Technology
high Tech Institute, Phoenix, Az 1998 — 1999
Associate of Science (A.S.), Computer Electronics
John F. Kennedy High, Mound Bayou, MS 1989 — 1991
Diploma, General Studies
CenturyLink May 2011 - August 2012
Education
University of Phoenix-Des Moines Campus 2012 — 2015
Bachelor's degree, Information Technology, 3.33
CenturyLink November 1995 - Present
Skills
Telecommunications, Management, Project Management, Sales, Leadership, Team Leadership, Microsoft Office, Wireless, VoIP, Program Management
Education
University of Phoenix 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General, 3.5
CenturyLink
Skills
DWDM, Switching, Cisco Routers, Fiber Optic Networks, MPLS VPN, Network Engineering, Network Design, Ethernet, Metro Ethernet, Frame Relay, LAN-WAN, ATM networks, DSL, Computer Network..., MPLS, Cisco IOS, Optical Fiber, Fiber Optics, WAN, IP, TDM, VoIP, SIP, SDH, Carrier Ethernet, Network Architecture, FTTx, SIP Trunking, GPON, T1, MPLS Networking, VLAN, Co-location, ISDN
Education
University of Phoenix
Bachelor of Science (BS)
Looking July 2015 - Present
Phelps County Regional Medical Center (PCRMC) July 2013 - June 2015
CenturyLink August 2010 - July 2013
Diamond Resorts International June 2006 - August 2010
Lowe's Home Improvement April 2004 - June 2006
Skills
Certified Medical Coder..., Medical Coding, Medical Terminology, CPT, Medical Records, ICD-9, HIPAA, EMR, Healthcare, EHR
Education
U. S. Career Institute 2012 — 2013
Certificate in Medical Coding, Medical Coding, B+
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Medical Coding
Whidbey Telecom October 2014 - Present
XO Communications March 2013 - April 2014
CenturyLink November 2005 - December 2012
Verizon October 1999 - November 2005
Skills
T1, Telecommunications, Ethernet, VoIP, Telephony, MPLS, IP, DSL, Computer Network..., Call Centers, Switches, Fiber Optics
Education
Patrick Henry High School 1983 — 1986
University of Phoenix
Centurylink November 2008 - Present
4TI September 2007 - November 2008
Skills
Data Analysis, Management, Budgets, Customer Service, Policy, Process Improvement, Vendor Management, Team Leadership, Integration, Program Management, Team Management, Operations Management, Project Planning, Software Documentation, Access, Telecommunications, Process Scheduler, Project Management, Analysis, VoIP, Cross-functional Team..., Strategic Planning
Education
University of Phoenix 2001 — 2005
Bachelor's Degree, Bachelor of Science in Information Technology, 3.58 GPA
CenturyLink October 1972 - Present
Skills
Order entry for new..., Interact with account..., Request billing codes, Manage orders from..., Interact with outside...
Education
University of Phoenix 2001 — 2006
BACHELOR OF SCIENCE
CenturyLink March 1994 - Present
Education
University of Phoenix
Network and System Administration/Administrator
CenturyLink June 1985 - Present
Skills
Telecommunications, Account Management, Team Building
Education
APT Fiber technology institute 2009 — 2010
Certification, Fiber optic engineering and splicing
University of Phoenix 1988 — 1991
Bachelor of Science, Business Administration and Management, General