CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
Experis May 2015 - Present
MAXIMUS December 2013 - April 2015
IBM May 2013 - December 2013
Flextechs December 2011 - May 2013
CenturyLink March 2011 - May 2011
Teleperformance USA January 2001 - January 2006
FedEx Office January 2000 - December 2005
Finish Line September 1999 - January 2000
Boise State University September 1998 - May 1999
Skills
Troubleshooting, Active Directory, Hardware, Computer Hardware, Help Desk Support, Call Centers, Technical Support, OS X, Microsoft Office, Team Building, Customer Service, Printers
Education
Boise State University 1998 — 2005
Bachelor's Degree, Mass Communications
CenturyLink June 2013 - Present
CenturyLink June 2011 - June 2015
doTERRA 2012 - 2012
Qwest Communications February 2009 - May 2011
Qwest Communications October 2003 - February 2009
State of Idaho Department of Health and Welfare October 1999 - June 2003
Skills
Call Center, Telecommunications, VoIP, Social Media, DSL, IPTV, Sales Operations, Customer Satisfaction, Vendor Management, Telephony, Customer Experience, Wireless, Managed Services, Account Management, Ethernet, Product Management, Customer Retention, Customer Service, Call Centers, Salesforce.com, Cross-functional Team..., Broadband, Management, Unified Communications, IP, T1, Direct Sales, MPLS, Solution Selling, Co-location
Education
Boise State University 1992 — 1993
respiratory therapy technology
Cradlepoint, Inc. February 2014 - Present
CenturyLink 2005 - 2013
Skills
Wireless, Sales, Direct Sales, Solution Selling, Mobile Devices, Call Centers, Leadership, Enterprise Software, Account Management, Telecommunications, Wireless Networking, Routers, Sales Process, Networking, Salesforce.com, Customer Retention
Education
Boise State University
CenturyLink November 2003 - February 2014
EDS Group March 1999 - November 2003
City of Boise January 1997 - April 2001
The Community House January 1994 - December 1997
Skills
Networking, Troubleshooting, Security, Telecommunications, Technical Support, Windows, Testing, Servers, System Administration, IP, Customer Service, TCP/IP, Mental Heath, Critical Thinking, Emergency Procedures, Information Security, New Hire Orientations, Behavioral Interviewing, Interviewing Skills, Management, Employee Training, Computer Repair, Computer Building, Printers, Communication, Technical Writing, Report Writing, Typing, VDSL2, VDSL, DSL, DSLAM, Computer Hardware..., Computer Hardware..., Flexibility, Quick Thinker, Network Connectivity, Highly articulate, Software Installation, Windows 7, Citrix, Data Entry, Backup & Restore, Windows Server, Web Applications, VPN, Browsers
Education
Boise State University 1993 — 1997
Bachelor's degree in Criminal Justice, Corrections and Counseling
New Horizon 2000 — 2001
A+, Computer Hardware
Boise State University 1993 — 1997
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Zenith Education Group September 2013 - Present
HFIN One January 2011 - Present
CenturyLink October 2003 - August 2013
Qwest Communications Int'l, Inc October 2001 - October 2003
Dresdner Kleinwort Wasserstein September 1999 - October 2001
Merrill Lynch, Japan May 1997 - September 1999
Arthur Andersen, LLP September 1995 - May 1997
Skills
Software Development, System Architecture, Enterprise Architecture, SOA, Cloud Computing, Organizational..., Cross-functional Team..., Web Development, Business Strategy, Funding, Budget Management, Leading Development..., Full SDLC, Career Development, Management, Telecommunications, Leadership, Program Management, Product Management, Integration, Strategy, Enterprise Software, E-commerce, Budgets, VoIP, SDLC, Agile Methodologies, Strategic Planning
Education
Boston University Questrom School of Business 1991 — 1995
BSBA, Finance and Management Info Systems
Corona del Mar Jr & High School 1986 — 1991
High School Diploma
CenturyLink April 2015 - Present
CenturyLink October 2012 - April 2015
CenturyLink March 2012 - October 2012
CenturyLink October 2010 - March 2012
Skills
Coding Experience, Training, Sales, Sales Management, Sales Operations, Customer Service, Back Office, Product Development, Direct Sales, Sales Process, Customer Retention, Call Centers, Telecommunications, Coaching, Customer Satisfaction, Account Management, Team Leadership, Customer Experience
Education
University of Phoenix 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business
Boise State University 2008 — 2010
In Progress, Kinesiology and Exercise Science
Baker City High School 2004 — 2008
CenturyLink January 2013 - Present
USwest, Qwest, CenturyLink January 2000 - September 2013
United States Air Force November 1977 - December 1999
Skills
Telecommunications, VoIP, IP, MPLS, Ethernet, Cisco Technologies, Wireless, Network Design, Troubleshooting, WAN, LAN-WAN, Routing, Broadband, DSL, T1, Fiber Optics, OSPF, Wireless Networking, TCP/IP, DWDM, Optical Fiber, Adtran, Cabling, VPN, Metro Ethernet, ISDN, VLAN, TDM, Provisioning, IPSec, WiFi, Networking, Carrier Ethernet, Telephony, Frame Relay
Education
Bossier Parish Community College 1996 — 2000
Nursing Administration
Community College of the Air Force 1977 — 1999
Bachelor's degree, Business Administration and Management, General
Community College of the Air Force 1977 — 1999
Associate's degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Minot State University 1979 — 1980
Computer Science
Bismarck State College 1974 — 1975
Electronics, AES, Industrial Electronics Technology/Technician
CenturyLink April 2015 - Present
ALPFA, Inc. — Empowering Latino Leaders/ Orlando Chapter 2013 - Present
New York Life Insurance Company November 2013 - April 2015
APOLLO GROUP October 2011 - August 2013
APOLLO GROUP January 2007 - October 2011
SARKLI-REPECHAGE LTD September 1999 - September 2006
Skills
Cpr Certified, Bilingual-Spanish, Account Management, Customer Service, Customer Relations, Hiring, Team Building, Marketing, Recruiting, Sales, Program Management, Business Development, Strategic Planning, Adult Education, Project Planning, Sales Management, Customer Satisfaction, Corporate Communications, Time Management, Microsoft Office, Sales Operations, Training, Leadership, Higher Education, Management, Leadership Development, Team Leadership, Coaching, Admissions, Microsoft Word, Public Speaking, PowerPoint, CRM, Staff Development, Event Planning, Customer Retention, Microsoft Excel, Analysis, New Business Development, Salesforce.com, Resume Writing, Enrollment Management, Proposal Writing, Networking, Teamwork, Organizational..., Career Counseling, Social Networking, Critical Thinking, Student Recruiting
Education
University of Phoenix 2009 — 2012
Masters in Business Administration, Business
University of Phoenix 2007 — 2009
Bachelor of Science, Business Management
Borough of Manhattan Community College 1999 — 2003
AAS, Management
Xerox February 2015 - Present
Intelesure January 2015 - February 2015
CenturyLink August 2014 - December 2014
Teleperformance January 2014 - May 2014
Trinity Transport, LLC July 2012 - January 2014
Target November 2009 - January 2014
Skills
Customer Service, Sales, Retail, Merchandising, Cashiering
Education
Guardian College 2010 — 2011
Emergency Medical Technician Basic
Borah High School 2006 — 2009
Boise State University 2006 — 2008
Computer Internetworking
CenturyLink April 2012 - Present
Qwest Communications February 2009 - April 2012
Qwest November 2002 - February 2009
Skills
Call Center, Employee Engagement, Telecommunications, Project Planning, sale, Sales Support, Budget Management, Team Building, Union Negotiations, Team Leadership, Supervisory Skills, Coaching, Sales, Negotiation, Call Centers, Budgets, Leadership, Customer Satisfaction, Telephony, Sales Operations, Wireless, Management, Training, Process Improvement, Project Management, Analysis, Cross-functional Team..., Team Management, Business Process, Customer Experience, Vendor Management, Customer Retention, CRM, Program Management, VoIP, Salesforce.com, Product Management, Direct Sales, Solution Selling, Strategy, Contract Negotiation, Strategic Partnerships, Account Management, Managed Services, Business Development, Sales Management
Education
Boise State University 1998 — 2004
Bachelors, Psychology
San Francisco State University 1997 — 1997
Psychology
Independent Completed Course
Brinker International 2012 - 2013
CenturyLink March 2011 - July 2011
Wyndham Worldwide June 2010 - March 2011
Bank of America June 2009 - July 2010
Skills
Excellent Oral and..., Microsoft Office Suite:..., Answering Phones, Form Filling, Data Entry, Appointment Scheduling, Call Centers, Communication, Time Management
Education
Borough of Manhattan Community College 2013 — 2016
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
CenturyLink October 2004 - Present
CenturyLink May 2011 - April 2012
Qwest April 1999 - October 2003
Macy's December 1992 - April 1999
Skills
Managed Services, Sales Management, Sales Support, Sales Operations, Sales Process, Process Improvement, Process Management, Problem Solving, Business Analysis, Business Planning, Business Strategy, Excel, Event Management, Event Planning, Event Marketing, Team Building, Building Relationships, PowerPoint, Strategy Development, Customer Service, Administration, Account Management, Database Administration, Budgeting, Business Management, Customer Relations, Change Management, Data Analysis, Documentation, Distribution, Special Events, Corporate Events, Live Events, Fundraising, Forecasting, Financial Planning, Hiring, Inventory Management, Team Leadership, Leadership Development, Mentoring, Program Management, Microsoft Office, Organizational..., Operations Management, Public Relations, Quality Assurance, Quality Management, Telecommunications, Troubleshooting
Education
Boise State University 1982 — 1982
Business Administration and Management, General
Mountain Home High School 1979 — 1982
SAP October 2014 - Present
AT&T Mobility April 2011 - October 2014
CenturyLink October 2010 - April 2011
EffectiveUI October 2008 - February 2010
PassTime May 2003 - May 2008
Acterna/Cheetah Technologies May 1999 - April 2003
Ericsson UK Ltd June 1996 - December 1998
Skills
Product Marketing, Product Management, Go-to-market Strategy, Competitive Analysis, Business Development, Strategic Partnerships, Enterprise Software, Telecommunications, Mobile Applications, Product Launch, Mobile Devices, Sales Operations, Strategy, Partnerships, Marketing, Sales Management, CRM, Messaging, Executive Management, Demand Generation, User Experience, Management, Product Development, SEO, Cross-functional Team..., Analytics, Leadership, Marketing Communications, Project Management, Mobile Technology, B2B, Cloud Computing, Professional Services, Thought Leadership, International Sales, Wireless, Partner Management, SaaS, Multi-channel Marketing, Corporate Branding, Lead Generation, Location Based Services, M2M, Sales, Product Lifecycle..., Solution Selling, Mobile Marketing, Big Data, APIs, Start-ups
Education
Webster University 2004 — 2006
MBA
Birmingham City University 1993 — 1996
BA Economics
CenturyLink April 2008 - Present
Skills
Telecommunications, Management, Project Management, Sales, Microsoft Office, Leadership, Team Leadership, Wireless, VoIP, Strategic Planning
Education
Boulder College of Massage Therapy 1998 — 2021
Certified Massage Therapist, Massage Therapy/Therapeutic Massage
CenturyLink October 2012 - Present
CenturyLink October 2012 - Present
NTN Bower Corporation 1997 - 2000
Skills
VoIP, Wireless, Microsoft Excel, Customer Service, WAN, IP, Cisco Technologies, Telephony, Fiber Optics, Cabling, Process Improvement, Broadband, Telecommunications, CompTIA A+ Certification, Network + Certified, Calix C7, Calix E7, DMS-100, GTD5, T1, DSL, Ethernet, LAN-WAN, ATM networks, Networking, Computer Network..., Troubleshooting, Adtran, Optical Fiber
Education
Bevill State Community College
Cheetah Consulting, Inc. April 2000 - Present
CenturyLink September 2014 - April 2015
US Army 2011 - 2013
US Army 2008 - 2010
US Army 2002 - 2004
CenturyLink March 1998 - April 2000
Fiserv October 1996 - March 1998
CyberOptics June 1995 - October 1996
Skills
Security Clearance, DoD, Military, Army, Military Operations, Program Management, National Security, Operational Planning, Defense, Security, Information Assurance, Command, Leadership, Process Improvement, Government, Operations Management, Active Directory, Troubleshooting, Emergency Management, Systems Engineering, Project Planning, Network Security, Intelligence Analysis, Project Management, Organizational..., Cross-functional Team..., Leadership Development, Change Management, Team Building, Strategic Planning, Analysis, Integration, SharePoint, Team Leadership
Education
Boston University 1989 — 1993
BS, Computer Enigneering
CenturyLink January 2015 - Present
ITTechSmart August 2013 - Present
Canyon County Sheriff's Office July 2010 - December 2014
College of Western Idaho January 2009 - May 2010
Micron Technology July 1993 - November 2008
Skills
Network+, Security+, Troubleshooting, Windows Server, Networking, Security, Information Security, Network Security, Active Directory, Computer Hardware, Network Administration, Windows, TCP/IP, Microsoft Office, Technical Writing, Servers, Customer Service, Computer Forensics, Security Operations, Help Desk Support, XP, Microsoft Exchange, Team Building, Microsoft Word, Wireless Networking, Routers, Process Improvement, Computer Repair, Group Policy, Hardware, Physical Security, Computer Security, Windows 7, Intrusion Detection, VPN, Software Documentation, SAN, Network Design, SharePoint, CEH, Security Management, Databases, Disaster Recovery, DHCP, Digital Forensics, Technical Support, Private Investigations, DNS, Electronics, Firewalls
Education
College of Western Idaho 2008 — 2010
AAS, Information Security and Digital Forensics, 3.9 GPA
Boise State University 2001 — 2005
AAS, Electronics Technology, 3.8
Children's Hospital Colorado September 2012 - Present
CenturyLink April 2011 - July 2012
Qwest Communications May 2006 - April 2011
Qwest Communications November 2005 - May 2006
Qwest Communications November 2004 - November 2005
Qwest Communications September 2001 - November 2004
Tinaglia Advertising and Design, Inc January 1998 - May 2001
IMI Resort Holdings May 1997 - January 1998
Skills
Telecommunications, Product Marketing, Product Management, Call Center, Vendor Management, Account Management, Competitive Analysis, Strategic Partnerships, Direct Marketing, Marketing Strategy, Customer Experience, Project Management, Marketing, Call Centers, Management, Product Launch, Team Leadership, Marketing Management, Marketing Communications, Strategy, Integrated Marketing, Email Marketing, Leadership, Strategic Planning, Social Media, CRM, Segmentation, Program Management, Nonprofits, Agency Relationship..., Corporate Branding, Go-to-market Strategy, Multi-channel Marketing, Advertising, Brand Management, Sales, Training, Pricing, Lead Generation, Business Planning, Online Marketing, Corporate Communications, Sales Management, B2B, Digital Marketing, E-commerce, Analytics, Budgets, Public Relations, Forecasting
Education
Bowling Green State University 2002 — 2005
BA, Art, Psychology
University of Cincinnati 2001 — 2002
Graphic Design
Boy Scouts of America January 2013 - Present
CenturyLink January 2007 - January 2013
Mybullfrog.com - Verizon Wireless Premium Retailer July 2009 - March 2010
Qwest Communications April 2008 - August 2008
Boy Scouts of America May 2005 - August 2006
Sound Choice, Inc. 2004 - 2006
OKC OK Mission August 2003 - September 2004
Skills
Team Building, Cross-functional Team..., Microsoft Word, Sales, Customer Service, Team Leadership, Recognizing/Expanding..., Behavior Management, Public Speaking, Customer Satisfaction, Microsoft Office, PowerPoint, Microsoft Excel, Budgets, Program Management, Coaching, Management, Analysis, Time Management, Leadership, Account Management, Strategic Planning, Marketing, Event Planning, Training, Leadership Development, Public Relations
Education
George Fox University 2007 — 2012
Bachelor of Arts, Management and Organizational Leadership, 3.329
Boise State University 2005 — 2010
The University of Utah 2001 — 2002
Music Preformance
CenturyLink April 2011 - 2015
Qwest Communications July 2009 - April 2011
Qwest Communications April 2004 - June 2009
USWest August 1998 - March 2004
Medical Management, Inc. August 1997 - July 1998
Medical Management, Inc. September 1991 - July 1997
Skills
Strategic Partnerships, Product Marketing, Project Planning, Budgets, Project Coordination, Strategy, Telecommunications, Management, Local Marketing, Event Planning, Leadership, Market Planning, Marketing, Sales, Team Leadership, Cross-functional Team..., Customer Service, Call Centers, Team Building, Product Development, Negotiation, Budget Management, Account Management, Integrated Marketing, Social Media
Education
Boise State University
Bachelor’s Degree, Marketing
Boise State University
Associate’s Degree, Social Sciences
ITT Technical Institute-Boise
Administrative Accounting
CenturyLink March 2011 - Present
Skills
Telecommunications, DSL, Management, Microsoft Excel, Customer Service, Leadership
Education
Bethel University 2009 — 2010
B.A., Philosophy
University of Minnesota-Twin Cities 2008 — 2008
Electrical Engineering
ASA Tire Systems June 2013 - Present
Debt Reduction Services Inc. November 2012 - June 2013
SOS Employment Group May 2012 - November 2012
KeelWorks Foundation October 2011 - October 2012
Bankers Life and Casualty January 2012 - May 2012
Alpine Access October 2011 - December 2011
CenturyLink March 2004 - October 2011
Skills
Technical Writing, SnagIt, Captivate, Instructional Design, Adobe Acrobat, E-learning, ADDIE, Word, HTML, Content Development, PowerPoint, Photoshop, Microsoft Office, Dreamweaver, Visio, FrameMaker, Flash, RoboHelp, Technical Communication, Editing, Writing, CSS, Adobe Creative Suite, XML, Documentation, Research, Sybase SQL Anywhere
Education
Boise State University 2002 — 2010
M.S., Instructional & Performance Technology
Boise State University
B.A., English, Technical Writing
Wade College
A.A., Fashion Design & Merchandising
Prodapt November 2011 - Present
CenturyLink 2009 - November 2011
Tripos, Inc 2006 - 2008
Amdocs 1986 - 2005
Education
Ben-Gurion University of the Negev 1979 — 1982
B.Sc.
Senior Information Technology Leader
CenturyLink September 2003 - Present
Qwest 2003 - 2012
Dewey & LeBoeuf LLP October 1998 - March 2002
Proskauer Rose LLP January 1996 - October 1998
Grotta, Glassman & Hoffman 1988 - 1995
Grotta, Glassman & Hoffman 1988 - 1995
Grotta, Glassman & Hoffman 1988 - 1995
Skills
Primary focus of..., Employee Benefits, Strategy, Program Management, Legal Research, Employment Law, Corporate Governance, Contract Negotiation, Legal Writing, Management, Corporate Law
Education
St. John's University, School of Law 1984 — 1988
Juris Doctor, ERISA/Labor-Employment law
State University of New York at Binghamton 1979 — 1983
Bachelor of Arts (B.A.), History
CenturyLink March 2014 - Present
Our Lady of Victory November 1998 - March 2014
St. Dominic August 1994 - June 1998
Skills
Instructional Design, Training, Leadership, Coaching, Team Building, Team Leadership, Program Management, E-Learning, Staff Development, Leadership Development, Process Improvement, Employee Training, Strategic Planning
Education
Bowling Green State University 1989 — 1993
BS in Education, Elementary Education and Teaching
Xavier University
Verizon November 2013 - Present
CenturyLink July 2011 - November 2013
Global Enterprise Technologies February 2010 - July 2011
Vital Support Systems 2007 - 2010
Qwest Communications 2002 - 2007
WorldCom 1999 - 2002
Continental Tire 1990 - 1998
Bandag 1981 - 1988
Skills
Managed Services, Cisco Technologies, Account Management, Direct Sales, Telecommunications, Co-location, Cloud Computing, Data Center, Unified Communications, Enterprise Software, MPLS, Networking, VoIP, Telephony, Solution Selling, Sales Management, Sales Operations, Sales, SIP Trunking
Education
Boston University 1975 — 1980
Clinton High School
CenturyLink July 2011 - March 2012
Rhodes State College February 2009 - July 2011
CenturyLink January 1999 - November 2008
CenturyLink October 1995 - January 1999
CenturyLink June 1993 - October 1995
CenturyLink June 1992 - June 1993
Skills
Microsoft Office
Education
James A Rhodes State College 2010 — 2012
Associate's degree, Business Administration and Management, General, 3.75
Bradford College 1991 — 1992
CMA, Medical Assistant
Rhodes State College
Associate in Applied Business, Business Administration
MWI Veterinary Supply March 2014 - Present
MWI Veterinary Supply March 2013 - March 2014
CenturyLink December 2012 - March 2013
LiveWell March 2012 - October 2012
The Bouquet 2007 - 2009
Giorgio Ristorante July 2005 - June 2007
Enterprise Rent-A-Car August 2002 - August 2003
Skills
Management, Strategic Planning, Analysis, Marketing Research, Customer Service, CRM, Sales Order Processing, Purchase Orders, Marketing, Sales
Education
Boise State University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
University of Nevada-Las Vegas 2001 — 2005
Pre-Architecture, Architecture
CenturyLink April 2010 - Present
Qwest/CTL January 2007 - April 2010
Qwest February 2004 - December 2006
EDS July 2000 - February 2004
Skills
DSL, Technical Support, Call Centers, Broadband, LAN-WAN, Telecommunications, Technical Writing, Management, Troubleshooting, Creative Problem Solving, Wireless, TCP/IP, MPLS, Telephony, Computer Network..., Testing, VoIP, Resolution Accuracy, Metro Ethernet, Java, C, Linux, Routing, Software Documentation, Routers, HTML, JavaScript, Leadership, Team Leadership, Team Building
Education
Boise State University 2012 — 2017
Computer Science, 3.016
Boise State University 1989 — 1990
Bachelor's degree, Computer Science
Boise High School 1985 — 1989
CenturyLink December 2011 - Present
CenturyLink (formerly EMBARQ) January 2006 - December 2011
SPRINT June 2000 - January 2006
SPRINT January 1999 - June 2000
SPRINT December 1997 - December 1998
United Telephone Company May 1976 - December 1997
Skills
Access, Management, Servers, Security, Databases, Analysis, Microsoft Exchange, Customer Service, Human Resources, Software Installation, Help Desk Support, Sales, Telecommunications, Call Centers, Technical Support, Networking, Process Improvement, Troubleshooting, Documentation
Education
Bowling Green State University
Elementary Education
Lima Central Catholic High School
Great-West Financial September 2015 - Present
Pearson July 2014 - September 2015
The Research Foundation for SUNY January 2014 - June 2014
Binghamton University August 2013 - January 2014
CenturyLink January 2012 - December 2012
Thrikasa Software Solutions July 2011 - December 2011
Defence Research and Development Organisation January 2011 - May 2011
Skills
Java, Selenium, C#, .NET, Software Engineering, Web Application..., Oracle SQL, VHDL, OpenGL
Education
State University of New York at Binghamton 2013 — 2014
Master of Science (MS), Computer Science
Visvesvaraya Technological University 2007 — 2011
Bachelor of Engineering (BE), Instrumentation
CenturyLink January 2008 - Present
Qwest Communications January 2006 - January 2007
Qwest Communications January 2004 - January 2006
Qwest Communications March 2003 - January 2004
Qwest Communications May 1996 - March 2003
Skills
Process Improvement, Budgeting, Call Center, Billing, Account Management, Telecommunications, Excel, Word, Contract Negotiation, Access, VoIP, Problem Solving, Microsoft Office, Forecasting, Pricing, Strategic Planning, PowerPoint, New Business Development, Vendor Management, Contract Negotiations, Cloud Computing, Team Building, Customer Service, Troubleshooting, Financial Analysis, Competitive Analysis, Outlook, Coaching, MPLS, Public Speaking, Supervisory Skills, Vendor Relations, Research, B2B, Teamwork, Microsoft Excel, Call Centers
Education
Bowling Green State University 1988 — 1995
Bachelor of Science, Retail Management / Fashion Merchandising
Holy Cross Junior College 1988 — 1991
Business
St. Joseph High School 1984 — 1988
CenturyLink January 1999 - Present
BFL LTD September 1994 - November 1998
Skills
Vendor Management, Telecommunications, Requirements Analysis, Integration, Software Project..., SDLC, Testing, Project Management, Unix, Agile Methodologies, User Acceptance Testing, Databases, Web Services, SOA, XML, Microsoft SQL Server, Solution Architecture, Oracle, Visio, Software Development, Requirements Gathering, Enterprise Architecture, PL/SQL, PMP
Education
BITS Pilani 1995 — 1997
MS, Informations Scince
PES College of Engg Mandya Karanataka 1986 — 1990
BE, Computer Since and Engg
Garmin International July 2013 - Present
Perceptive Software June 2011 - June 2013
CenturyLink November 2006 - June 2011
Sprint January 2006 - November 2006
Pamam-SCP January 2000 - August 2002
Skills
User-centered Design, Task Analysis, Personas, Heuristic Evaluation, Usability Testing, User Research, Persona, Human Computer..., User Interface Design, Usability, User Experience, Accessibility, Mobile Devices, Customer Experience, Card Sorting, User Interface, User Experience Design, Information Architecture, Human Factors, Web Analytics, User Scenarios, Contextual Inquiry
Education
Bentley University 2007 — 2008
Certificate Program, User Experience
Tel Aviv University 1998 — 2000
MA, Cognitive Psychology
Tel Aviv University 1993 — 1997
BA, Computer Sciences
PSTechnology November 2012 - Present
CenturyLink April 2011 - April 2012
Qwest Communications March 2006 - April 2011
Arabian Acres Metropolitan District June 2004 - November 2007
Qwest Communications 1999 - March 2006
City of Thornton November 1997 - November 2001
Metro Wastewater Reclaimation District 1997 - 2001
U S WEST Advanced Technologies 1992 - 1994
U S WEST September 1986 - November 1992
Mountain Bell / U S WEST October 1983 - 1986
Skills
Systems Engineering, Analysis, Telecommunications, Software Development, Requirements Analysis, Software Engineering, Visio, Enterprise Architecture, XML, System Administration, Operating Systems, Program Management, Integration, System Architecture, Architecture, MS Project, Agile Methodologies, Databases, Oracle, Unix, Technical Writing, Systems Analysis, Programming, Logical Data Modeling, Business Analysis, Business Process..., Manage Client..., Vendor Relationships, Third Party Vendor..., Vendor Management, IT Management, Expert Systems, Novell Netware, CMMI, Web Services, Artificial Intelligence, Heuristic Evaluation, Data Center, Database Design, Enterprise Software, Software Project..., Troubleshooting, Networking, Virtualization, SDLC, Project Management, PMP, SOA, Wireless, Cloud Computing
Education
Webster University 2004 — 2008
Master of Arts, Telecommunications Managment
Metropolitan State College of Denver 1986 — 2005
none, geology
University of Colorado Denver 2001 — 2003
Master of Engineering, Systems Engineering
University of Colorado at Boulder 1987 — 1989
Master of Science, Computer Science
Wichita State University 1976 — 1979
Bachelor of Science, Computer Science & Geology
Bob Jones University 1975 — 1976
none, Mathematics
Berean Academy 1973 — 1975
Diploma, na
shreveport January 2012 - Present
Con-way, Inc 2010 - 2012
Service Steel and Pipe, Inc February 2008 - August 2010
CenturyLink 2005 - 2008
LUCKY'S BEAUTY SUPPLY January 1999 - January 2005
Masco Corporation 2003 - 2005
Ogilvie Hardware Company, Inc 1991 - 1999
Skills
Computers, Microsoft Office, Microsoft Word, Dispatching, Purchasing, Supplier Negotiation, Merchandising, Communication, Closing Deals, Pricing, Management, Negotiation, Sales, Sales Operations, Inventory Management, Retail, Customer Service, Warehousing, Problem Solving, Customer Relations, Sales Management, Contract Negotiation
Education
Bossier Parish Community College 1999 — 2000
Business
Louisiana State University 1988 — 1991
Business, Management, Marketing, and Related Support Services
iAchieve Group Inc. July 2015 - Present
CenturyLink August 2012 - December 2014
Techmahindra June 2007 - July 2012
Skills
ColdFusion, JavaScript, C# 2.0, Oracle SQL, Microsoft SQL Server, jQuery, PL/SQL, Oracle, SQL, Java, Requirements Analysis, Unix, XML, Web Services, SDLC, Agile Methodologies, AJAX, Core Java, Shell Scripting, JSP
Education
BITS Pilani 2007 — 2011
Master of Science (MS), Computer Software Engineering, A
Maharishi Dayanand University 2005 — 2007
B.Sc, Computer Science
Harlan Recruiting Group January 2015 - Present
Verizon Enterprise Solutions 2013 - December 2014
Integra Telecom October 2012 - 2013
CenturyLink November 2003 - October 2012
Cerium Networks 2002 - 2003
Internap 1998 - 2002
Verizon (MCI) September 1992 - September 1998
AT&T 1989 - February 1992
Skills
Sales Management, Direct Sales, Account Management, Marketing, Unified Communications, Data Center, Professional Services, VoIP, Strategic Partnerships, New Business Development, Sales Operations, Client Liaison, Leadership, Co-location, Sales Process, SaaS, Channel, Cisco Technologies, Ethernet, Sales, Selling, B2B, MPLS, Product Management, Cloud Computing, Salesforce.com, Channel Partners, Wireless, Management, Go-to-market Strategy, Enterprise Software, Outsourcing, Security, SIP Trunking, Call Centers
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1992 — 1994
MBA, Masters of Business Administration
Boise State University 1982 — 1987
BBA, Marketing
University of Colorado Boulder April 2015 - Present
University of Colorado Boulder February 2013 - April 2015
University of Colorado October 2012 - February 2013
CenturyLink April 2012 - July 2012
Gensler April 2010 - January 2012
Apptis January 2010 - April 2010
Apptis June 2008 - April 2010
Apptis October 2008 - September 2009
DeticaDFI (previously DFI International) June 2004 - June 2008
Arrowhead Global Solutions October 2003 - June 2004
Skills
Visio, Adobe Acrobat, Remedy, MS Project, Government Contracting, PeopleSoft, FAMIS, Cognos, Online Marketplace, BMC Remedy, ITIL, Management, Process Improvement, Analysis, IT Operations, System Deployment, PMP, Business Analysis, Microsoft Project, Project Management, Proposal Writing
Education
USDA Graduate School 2007 — 2007
Professional Development
Bowling Green State University 1996 — 2001
Bachelor of Arts, Russian Language
American Purchasing Society
Purchasing
Progrexion October 2015 - Present
Sires Advisors August 2013 - Present
Ixonos USA March 2015 - September 2015
Deutsche Telekom HBS September 2013 - July 2014
PayPal November 2012 - July 2013
PayPal January 2011 - November 2012
Real Networks March 2010 - September 2010
CenturyLink March 2009 - December 2009
LiveJournal, Inc May 2008 - October 2009
Yahoo! March 2008 - May 2008
Skills
Product Strategy, Strategic Partnership..., Product Operations, Product Development, P&L Management, New Business Development, Digital Marketing, Digital Innovation, Interactive Strategy, Social Media Marketing, Start-up Operations, Global Strategy, International Product..., Internet Entrepreneur, Online Entertainment, Online Payments, Online User Experience, New Venture Creation, Product Marketing, Go-to-market Strategy, Product Planning, Product Management, Monetization, Mobile, Emerging Media, Apps, Digital Convergence, Sound Design, Post Production, Digital Video, Multimedia Projects, New Venture Development, New Media, Mobile Devices, Start-ups, User Experience, Enterprise Software, SaaS, Strategy, E-commerce, Cross-functional Team..., Marketing Strategy, Strategic Partnerships, Analytics, Social Media, E-payments, Management, Marketing, Mobile Applications, Digital Media
Education
Dartmouth College 1982 — 1986
BA
Stanford University 1988 — 1988
Berklee College of Music 1983 — 1983
Dickey's Barbecue Pit June 2014 - Present
CenturyLink July 2013 - June 2014
Jason's Deli August 2011 - July 2013
Rampart Properties October 2010 - July 2011
ALERT Protective Services March 2010 - July 2011
Alpine Access 2009 - 2010
Panera Bread February 2007 - October 2009
Johnny Rockets August 2004 - February 2007
Cedar Fair Entertainment Company May 2000 - October 2004
Wendys International April 1996 - March 2002
Skills
Leadership, Training, Customer Satisfaction, Process Scheduler, Time Management, Customer Service, Hospitality, Management, Team Leadership, Budgets, Employee Training, Restaurants, Hiring, Food & Beverage, Sales, Auditing, Security Management, Coaching, Operations Management, Inventory Management, Contract Negotiation, Purchasing, Income Statement, Strategic Planning, Restaurant Management, Public Relations, Sales Management, Employee Relations, Food Safety, Payroll, Interviews, Inventory Control, Human Resources, Microsoft Office, Food, Catering, Drive Thru Operations, Safety, Website Development, Team Building, New Restaurant Openings, ServSafe, Security, Retail, Facilities Management, Contract Management, Labor Management, Multi-unit, Call Centers, VoIP
Education
Colorado Technical University 2009 — 2010
Associates of Science, Criminal Justice
Bowling Green State University 2001 — 2002
Business Management
Carrollton High School 1997 — 2000
Diploma, College Prep
PolyOne 2011 - 2014
Momentive 2010 - 2011
Momentive 2005 - 2010
Momentive Specialty Chemicals 2002 - 2005
CenturyLink December 1996 - June 2001
Skills
Strategic Sourcing, Global Sourcing, Six Sigma, Operational Excellence, Supply Chain, Cross-functional Team..., Supply Chain Management, Supply Management, Supply Chain..., Continuous Improvement, Process Improvement, Lean Manufacturing, Materials Management, Procurement, Pricing, Forecasting, SAP, Root Cause Analysis, Acquisition Integration, Plastics, Process Engineering, Purchasing, Value Stream Mapping
Education
The Ohio State University - The Max M. Fisher College of Business 2003 — 2005
MBA, Emphasis on Business Strategy & Operations
Bowling Green State University 1993 — 1996
BSBA, Dual Degree: Purchasing & Materials Management/Production & Operations
August Ash, Inc. June 2014 - Present
August Ash, Inc. April 2013 - June 2014
CenturyLink February 2011 - March 2013
CPR Credit Services August 2008 - December 2010
Advisors Mortgage August 2009 - June 2010
Home Savings of America August 2008 - August 2009
CARE Financial Services January 2002 - August 2008
Honeywell International Inc. June 1999 - December 2003
Skills
Account Management, Word, Excel, PowerPoint, Credit, Banking, Sales Management, Customer Relations, Customer Service, Project Coordination, Negotiation, Process Improvement, Forecasting, Problem Solving, Team Building, Coaching, Microsoft Office, B2B, Salesforce.com, Team Leadership, Outlook, Supervisory Skills, Time Management, Contract Management, Teamwork, Consultative Selling, Selling, Microsoft Excel, Marketing, Management, Microsoft Word, Social Media Marketing, Project Management
Education
Bethel University 1995 — 1999
B.A., Business - Marketing and Management
Bethel University
CenturyLink April 2014 - Present
Qwest Communications August 2007 - April 2014
Qwest Communications February 2005 - August 2007
Qwest Communications January 2002 - April 2005
UUNET 2000 - 2001
Qwest Communications January 1999 - 2000
Skills
VoIP, Juniper, RFP, Sales Management, MPLS, TCP/IP, Ethernet, Telecommunications, Computer Network..., Frame Relay, IP, LAN-WAN, Managed Services, Networking, Testing, WAN, ATM networks, Broadband, Cisco Technologies, ATM Networks, Network Design, Call Centers
Education
Bowling Green State University 1994 — 1998
BSBA
CenturyLink December 2014 - Present
Nelnet Diversified Solutions March 2014 - December 2014
Exelis 2011 - 2014
ITT 2010 - 2011
ITT April 2006 - April 2010
Alcatel-Lucent 1999 - 2002
Skills
Program Management, Security Clearance, DoD, Information Assurance, Systems Engineering, Security, Leadership, CISSP, Computer Security, Information Security, Active Directory, Proposal Writing, Information Security..., Vulnerability Assessment, Project Planning, Enterprise Architecture, Integration, Government Contracting, IT Management, National Security, Six Sigma, Government, Network Security, Operations Management, Defense, System Architecture, Disaster Recovery, Military, Satellite Communications, Team Leadership, ITIL, System Administration, PMP, Security+, Earned Value Management, Management, Network Engineering, Cisco Technologies, Routers, Troubleshooting, System Deployment, DIACAP, Network Administration, Network Architecture, Process Improvement, Networking, Information Technology, Enterprise Software, Project Management, CompTIA Security+
Education
The University of Texas at Austin 1993 — 1995
Master of Science (M.S.), Social Science Statistics, 3.5
The University of Texas at Austin 1987 — 1991
Bachelor of Arts (BA), Psychology / Biology, 3.0
Boston University 2012 — 2012
CIO Pocket MBA, IT, 4.0
Sprint January 2013 - Present
Sprint March 2012 - January 2013
Sprint Nextel July 2010 - March 2012
CenturyLink June 2009 - June 2010
Embarq April 2007 - April 2009
Embarq 2009 - 2009
Embarq April 2005 - March 2007
Sprint October 2004 - March 2005
Sprint January 2004 - October 2004
Sprint February 2002 - December 2003
Skills
Executive-level..., Operations Management, P&L Accountability, Emerging Technologies, Marketing Strategy, Mobility Strategy, Enterprise Mobility, Wireless Mobility, Multi-Vertical Mobility..., Product Management, Product Launch, Mergers & Acquisitions, Acquisition Integration, Global Business..., Startup Development, Operational Turnaround, Turnaround Strategy, Expansion Strategies, Change Management, Customer Acquisition..., Customer Retention, Multinational Leadership, Product..., Telecommunications, Cost Reduction Solutions, Cost Control, C-Level Executive..., C-Level Relationships, Marketing Management, Business Planning, International Business..., Wireless Communications..., Investor Relations, Board Relations, Client Relationship..., Strategic Financial..., Go-to-market Strategy, Strategy, Strategic Planning, Leadership, Product Marketing, Product Development, Wireless, Business Development, E-commerce, Strategic Partnerships, Analysis, Program Management, Market Research, Marketing
Education
The University of Chicago - Booth School of Business 1997 — 1999
MBA, Strategic Management, Marketing and Finance
North Carolina State University 1989 — 1991
MS, Civil/Environmental Engineering
Birla Institute of Technology and Science 1984 — 1989
MS, Physics
Birla Institute of Technology and Science 1984 — 1989
Bachelor of Science (B.S.), Civil Engineering
CenturyLink August 2003 - March 2015
Qwest (Now CenturyLink) July 1999 - April 2003
Skills
Telecommunications, Technical Support, Wireless, Customer Satisfaction, Troubleshooting, Sales, Microsoft Office, Process Improvement, Customer Experience, Training, Networking, Windows, Data Entry
Education
University of Phoenix 2005 — 2008
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Boise State University 1994 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
Caldwell High School
Caldwell High School
Friends of Children and Families September 2015 - Present
CenturyLink January 2015 - May 2015
Boys and Girls Clubs of America June 2013 - January 2014
EXPRESS December 2012 - May 2013
Van Heusen August 2011 - November 2012
PVH August 2011 - October 2012
Damoni Wright August 2010 - July 2011
Fresh Air Advocates August 2010 - December 2010
Famous Daves August 2008 - November 2009
Fuddruckers June 2007 - January 2008
Skills
Customer Service, Time Management, Microsoft Office, Retail, Inventory Management, Event Planning, PowerPoint, Microsoft Excel, Recruiting, Process Scheduler, Outlook, Organization, Customer Satisfaction, Merchandising, Public Speaking, Social Media, Microsoft Word, Management, Leadership, Training, Research, Social Networking, Sales, Teamwork, Retail Sales
Education
Boise State University 2008 — 2014
Bachelors of Science, Social Sciences
Boise State University 2008 — 2014
Bachelor's Degree in Social Science, Social Sciences
Cradlepoint, Inc. April 2015 - Present
CradlePoint, Inc. February 2014 - April 2015
Hewlett-Packard October 2012 - February 2014
Wells Fargo July 2012 - September 2012
Wireless Lifestyle March 2012 - July 2012
CenturyLink September 2011 - March 2012
T-Mobile February 2008 - August 2011
Crane Creek Country Club February 2007 - October 2007
Skills
Sales, Customer Service, Salesforce.com, Leadership, Management, Telecommunications, Account Management, Training, Direct Sales, Finance, Coaching, Sales Operations, Sales Process, Instructor-led Training, Sales Management, Office Administration, Call Center..., Purchasing Processes, Invoice Processing, Bilingual-English/Spanis..., Customer Satisfaction, Team Building, Team Leadership, Microsoft Office, Solution Selling, Social Media, Performance Improvement, Tennis, Customer Experience, Customer Retention, Performance Management, CRM, Social Networking, Employee Training, Channel Partners, Wireless, Mobile Devices, Team Management, Operations Management, Building Relationships, New Business Development, Product Management, Process Improvement, Time Management, Call Centers, Cross-functional Team..., B2B, SaaS, Cold Calling, Marketing Automation
Education
University of Phoenix 2015 — 2018
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
College of Western Idaho 2013 — 2014
Associate's degree, Global Business Management
Idaho State University 2003 — 2004
Psychology
Boise State University
CenturyLink June 2015 - Present
Bentley University August 2013 - Present
Fran's Fruit and Flowers April 2011 - June 2015
Vivocha January 2015 - May 2015
Bentley University March 2013 - January 2015
Market Basket June 2011 - January 2013
Meadow Breeze Day Camp June 2012 - August 2012
Merrimack College May 2012 - May 2012
Skills
Red Cross Certified, Cpr Certified, Photoshop, PowerPoint, Teamwork, Microsoft Word, Microsoft Office, Microsoft Excel, Time Management, Data Entry, Event Planning, Social Networking, Research, Social Media, Leadership, Public Speaking, Outlook
Education
Bentley University 2012 — 2016
Marketing
Lexington Christian Academy 2008 — 2012
High School Diploma
CenturyLink February 2012 - Present
CenturyLink October 2005 - February 2012
Qwest (Now CenturyLink) July 2003 - October 2005
Qwest (Now CenturyLink) August 1999 - July 2003
Skills
Microsoft Office, Microsoft Word, PowerPoint, Telecommunications, DSL, Windows, Wireless, Call Centers, Networking, Customer Satisfaction, Troubleshooting, Customer Experience, Broadband
Education
Boise State University 1999 — 2005
Criminal Justice and Corrections
CenturyLink June 2015 - Present
CenturyLink June 2010 - June 2015
Qwest 2005 - June 2010
Qwest October 2000 - June 2005
Skills
Network Design, WAN, Data Center, Adtran, SIP Trunking, Call Centers, Microsoft Office, Ethernet, Customer Service, T1, Troubleshooting, Wireless, Vendor Management, Cisco Technologies, Managed Services, Telephony, Long Distance, VoIP, Co-location, LAN-WAN, Cloud Computing, Telecommunications, IP, Unified Communications, MPLS, Frame Relay, Metro Ethernet
Education
Bowling Green State University 1994 — 1998
CenturyLink March 2015 - Present
CenturyLink Business for Enterprise March 2015 - Present
Skills
Customer Service, Telecommunications, Microsoft Word, Microsoft Office, Microsoft Excel, Research, HTML, Avaya IP Telephony, Java, VoIP, Analysis, Telephony, PowerPoint, English, Windows, Outlook, System Administration, Access, CCMA, Nortel, AMC, CCT, Teaching, Public Speaking, CMS, SIP
Education
Global Knowledge 2000 — 2005
Nortel-Meridian large systems, Telecommunications Engineering
Bethune-Cookman University 1989 — 1993
Jones High Orlando
24/7 Idaho Homecare BankerWells FargoDecember 2014 - March 2015
CenturyLink April 2013 - December 2014
Addus HomeCare, Inc. April 2006 - August 2008
Skills
Customer Service, Leadership, Microsoft Word, Public Speaking, Team Building, Healthcare, Medicare, Microsoft Office
Education
Boise State University 2008 — 2013
Health Science Studies, Health Science Studies
CVS Health December 2014 - Present
CenturyLink May 2012 - November 2014
Capital One January 2011 - April 2012
IKS Health May 2010 - January 2011
Skills
Informatica, Unix, Linux, Oracle, Teradata, Microsoft SQL Server, Autosys, IBM Tivoli, Control-M, PL/SQL, Shell Scripting
Education
Birla Institute of Technology and Science, Pilani
Master’s Degree
CenturyLink July 2003 - Present
Skills
Troubleshooting, Call Centers, Customer Service, Telecommunications, Wireless, IP, Customer Experience, Customer Satisfaction, Telephony, Analysis, Account Management, Microsoft Office
Education
Boise State University 2011 — 2016
Bachelor of Business Administration (BBA) in Accountancy
Boise State University 2001 — 2014
Computer Network Technology, Currently seeking Accountancy Degree, Senior
Litigation Solutions, Inc. March 2015 - Present
Dish Network October 2014 - March 2015
Falcon Discovery March 2014 - September 2014
CenturyLink August 2013 - March 2014
Dish Network March 2012 - August 2013
Protiviti July 2011 - January 2012
QualCare Inc. April 2008 - March 2010
Party City November 2006 - April 2008
Skills
Legal Research, Management, Leadership, Sales, Document Review, Litigation, Contract Negotiation, Litigation Support, Strategy, Account Management, Sales Operations, Marketing, Customer Satisfaction, Team Building, Customer Service, Corporate Law, New Business Development, Strategic Planning, Trials, Business Development, Business Strategy, Microsoft Excel, Commercial Litigation, Legal Assistance, Legal Documents, Document Management, Intellectual Property, Microsoft Office, Market Research, Selling, Advertising, ESI, Electronic Discovery, IPRO, Eclipse
Education
Berkeley College 2004 — 2007
Bachelor of Science, Business Administration - Marketing
CenturyLink 2012 - Present
NetApp 2010 - 2011
Spectrum - Contractor for Accenture 2010 - 2010
ARES Systems Group 2009 - 2010
Lockheed Martin 2008 - 2009
Lockheed Martin 2004 - 2008
gantthead.com 2002 - 2004
America Online 2001 - 2002
AllAdvantage.com 2000 - 2000
America Online 1998 - 2000
Skills
Government Contracting, Program Management, Contract Negotiation, DoD, Process Improvement, FAR, Risk Management, Cross-functional Team..., RFP, Project Management, Government, Proposal Writing, Security Clearance, Cloud Computing, Contract Management
Education
University of Maryland - Robert H. Smith School of Business 2005 — 2008
MBA, Business/Finance
Boston University 1994 — 1998
BA, Archaeology
Arundel High
The Art League
CenturyLink July 1997 - Present
Tom James Company 2005 - 2006
Alltel Wireless 1997 - 2005
The Walt Disney Company 2000 - 2002
Skills
Telecommunications, Sales Management, Salesforce.com, Account Management, Cold Calling, Sales Process, Sales Presentations, Direct Sales, Sales, Retail, Public Relations, Management, Training, Customer Service, VoIP, Networking, MPLS, WAN, Cloud Computing, Wireless, SDH, DSL
Education
University of Louisiana at Monroe 2000 — 2005
BA, Marketing
Bossier Parish Community College 1997 — 1999
N/A, General Studies
Parkway High School 1993 — 1997
High School Diploma, General Studies
gFinity Technology Group April 2013 - Present
Windstream Communications 2009 - 2013
CenturyLink 2006 - 2009
PhoneOne 1995 - 2006
Hughes Aircraft Company 1985 - 1995
Skills
VoIP, Cloud Computing, Telecommunications, Data Center, Business Development, Unified Communications, Managed Services, Backup & Disaster..., Cloud Applications, Hosted Virtual Servers, Hosted Voice, Mobile Device Management, Video Conferencing, Account Management, Strategic Planning
Education
Bowling Green State University 1981 — 1985
Bachelor of Science in Business & Healthcare Administration, Business Administration and Management & Healthcare Administration
Glen Oak High School 1977 — 1981
College Preparatory
CenturyLink May 2015 - Present
Open Road Honda May 2014 - May 2015
Coventry Health Care September 2009 - January 2013
Skills
Insurance, Health Insurance, Customer Service, Leadership, Employee Benefits, Team Building, Training, General Insurance, Process Improvement, Purchasing, Management, Inventory Control, Account Management, Analysis, New Business Development
Education
Bismarck State College 2004 — 2007
Associate of Science (AS), Pre-Nursing Studies
Bismarck State College 2004 — 2007
Associate of Arts (AA), Professional, Technical, Business, and Scientific Writing
CenturyLink July 2015 - Present
Center for the Advancement of Science in Space (CASIS) March 2013 - July 2015
Gibson Guitar February 2012 - August 2013
Austal October 2008 - September 2012
Austal 2008 - 2012
John Deere December 1999 - October 2008
Skills
Project/Event Management, Meeting Planning, Office Management, Executive Assistant, Liaison to US Nay..., Board of Directors..., Budget Management, Marketing & Sales, Meeting Minutes, Customer Relations, Able To Multi-task, Microsoft Office, PowerPoint, Presentation Preparation, Community Relations, Corporate Communications, Customer Service, Strategic Planning, Budgets, Board of Directors, Community Development, Event Management, Government, Marketing, Leadership, Project Management, Training, Process Improvement, Sales
Education
Black Hawk College
CenturyLink November 2014 - Present
Time Warner Cable February 2011 - October 2014
AT&T Mobility May 2009 - December 2010
Verizon Wireless October 2002 - September 2008
MBNA November 2000 - August 2002
Enterprise Rent-A-Car 1999 - 2000
Skills
Telecommunications, People Development, Sales Management, Account Management, Salesforce.com, Coaching, Customer Experience, Customer Retention, Direct Sales, Leadership, Managed Services, Management, Marketing, Negotiation, Project Management, Sales, Sales Operations, Sales Process, Solution Selling, Enterprise Software
Education
Bowling Green State University 1994 — 1998
Bachelor's degree, Elementary Education and Teaching
CenturyLink July 2015 - Present
MAXIMUS September 2014 - February 2015
First National Bank of Layton September 2012 - June 2013
Integra Telecom October 2004 - May 2011
Skills
Account Management, Customer Retention, Call Centers, Project Management, Health Insurance, Supervisory Management, Telecommunications, Long-term Customer..., Affordable Care Act, Team Leadership, Sales Process, Business Development, Salesforce.com, Contract Negotiation, Managed Services, Leadership, Customer Satisfaction, Project Coordination, Microsoft Office, Marketing, New Business Development, Team Management, Teamwork, Product Management, Customer Experience, Customer Service, Relationship Management, Relationship Building
Education
Western Governors University 2011 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management
Boise State University
Bachelors, Biology
CenturyLink August 2013 - Present
Stratasys 2015 - Present
Westcon Group September 2010 - February 2015
EMC Corporation January 2005 - September 2010
SMARTS (System Management ARTS) September 2002 - January 2005
Weber Shandwick 1994 - 2002
Miller Shandwick 1994 - 2002
Miller/Shandwick 1994 - 2002
Skills
Strategic Partnerships, Internal Communications, Marketing Strategy, Crisis Communications, B2B, Marketing, Public Relations, Analyst Relations, Writing, Media Relations, Strategic Communications, Strategy, Blogging, Facebook, Newsletters, Leadership, Strategic Planning, Management, Corporate Communications, Social Media Marketing, Social Media
Education
Northeastern University - Graduate School of Business Administration 1992 — 1994
MBA, Marketing and Finance
Boston University 1986 — 1991
BS, Journalism
Calfrac Well Services September 2013 - Present
Bosque Systems October 2012 - September 2013
LINC ENERGY LTD November 2010 - June 2012
MACTEC Engineering and Consulting October 2006 - November 2009
DCP Midstream July 2005 - October 2006
PacifiCorp August 2002 - July 2005
Wachovia Bank Corporation May 2000 - February 2002
CenturyLink August 1997 - May 2000
American Express February 1994 - August 1997
Skills
Onboarding, Employee Relations, Immigration, Relocation, Applicant Tracking..., Campus, Corporate Recruiting, Immigration Law, College Recruiting, Mergers, Corporate Relocation, Talent Acquisition, Human Resources, Recruiting, Leadership, Technical Recruiting, Mergers & Acquisitions, Training, Workforce Planning, Succession Planning, Hiring, Management, HRIS, Progressive Discipline, Personnel Management, Sourcing, Performance Management, Coaching, Employee Benefits, Temporary Placement, Interviews, Talent Management, Strategy
Education
Texas Christian University 1980 — 1982
BFA, Human Relations
Bethel University
Communications
Texas Christian University
University of Minnesota-Twin Cities
Business
Century Link April 2013 - Present
CenturyLink September 2012 - Present
Grace Community Church February 2009 - October 2012
AT&T Mobility January 2007 - June 2008
Skills
Volunteer Management, Nonprofits, Administrative..., Community Outreach, Event Planning, Youth Ministry, Public Speaking, Theology, Fundraising, Preaching, Office Management, Discipleship, Project Management, Conflict Resolution, Administration
Education
Boise State University
no degree, Sociology
Sequoia High School
diploma
Equity Real Estate, LLC May 2014 - Present
CenturyLink February 2010 - Present
Skills
Telecommunications, Managed Services, Solution Selling, Direct Sales, Unified Communications, Wireless, MPLS, Account Management, Sales Management, Sales Operations, Sales Process, Salesforce.com, Sales, Call Centers, Channel Partners, First Time Home Buyers, Investors, First Time Home Sellers, Investment Properties, Sellers, Real Estate
Education
Boise State University
Durr Ecoclean February 2011 - May 2013
CenturyLink November 2010 - January 2011
Gardening by Monty Sarvo November 2009 - November 2010
Durr Ecoclean Inc. August 2008 - January 2009
Sarvo Industries January 2007 - August 2008
Cooper-Standard Automotive 2003 - 2007
Air National Guard July 2000 - July 2006
Skills
Robotics, Solidworks, CAD, Robot, Automotive, Industrial Engineering, Automation, Simulations, Fanuc, Manufacturing, Manufacturing..., Machine Tools, Lean Manufacturing, Engineering, PLC, FMEA, Engineering Management, GD&T, Programming, Root Cause Analysis, Mechanical Engineering, PPAP, Roboguide, Simulation, Demo3D, Geometric Dimensioning..., SolidWorks
Education
University of Phoenix 2014 — 2018
Environmental Science, 4.0 GPA
Bowling Green State University 2003 — 2004
Visual Communication Technology
CenturyLink April 2015 - Present
Self-Employed January 2014 - Present
Teleperformance, USA July 2014 - August 2014
Commercial Property Management, LLC July 2012 - December 2013
College Student August 2010 - December 2013
AT&T April 2012 - June 2012
Bossier Parish Community College February 2011 - April 2012
TSWS Oil Well Service 2008 - 2010
Skills
Network Security, Windows Server, Firewalls, Servers, Troubleshooting, Routers, Active Directory, Digital Forensics, Networking, Microsoft Office, Software Installation, System Administration, Computer Security, Highly detail oriented, Network Administration, Remote Administration, Technical Support, Adobe Design Programs, Embedded Software, Nessus, Metasploit, Information Security, Knoppix, Linux, Mac OS, Risk Management, Security, VMware, Nmap, Linux Server, FTK, Windows XP, CISSP, Storage Area Networks, Computer Forensics, IPS, IT Management, LAN-WAN, Operating Systems, Penetration Testing, Technical Writing, Virtualization, VPN, Vulnerability Assessment, Website Development, Windows, Wireless Routers, Wireless Networking, IDS, SAN
Education
Bossier Parish Community College 2011 — 2013
Graduated with Associate of Applied Science, Information Network Security Specialist. Certificate of Technical Studies as Senior Systems Manager., 3.7 GPA
Northwestern State University 2006 — 2008
Bachelor of Music Education Instrumental and Vocal K - 12, Education
CenturyLink January 2008 - Present
Century Link Tel January 2001 - January 2008
Mountain Bell/ Qwest communciations September 1970 - January 2001
Skills
Telecommunications, Ethernet, VoIP, Troubleshooting, T1, Optical Fiber, Telephony, Fiber Optics, LAN-WAN, DSL, Customer Service, DS3, Microsoft Office
Education
Boise State University
CenturyLink June 2010 - Present
Qwest Communications October 2007 - June 2010
Anixter Inc. 1998 - 2000
Education
Bluffton University 1993 — 1998
BS, Business Administration
MainSpring Sales Group LLC August 2006 - Present
Vistage August 2013 - Present
CenturyLink August 2011 - July 2012
TCI, Inc. September 2005 - March 2006
NICE Public Safety Systems September 2003 - September 2005
SIVOX Technologies, Inc. July 2002 - September 2003
Lucent Public Safety Systems December 1999 - July 2002
Centron DPL March 1999 - August 1999
Winthrop Resources Corporation March 1998 - March 1999
Telident, Inc. September 1996 - March 1998
Skills
Sales Management, P&L Management, Start-ups, Direct Sales, Strategic Planning, Team Building, Product Management, Mergers, Change Management, Marketing Communications, B2B, Marketing Strategy, Management Consulting, Negotiation, New Business Development, Coaching, Contract Negotiation, Business Strategy, Process Improvement, Sales Process, Selling, Solution Selling, Competitive Analysis, Account Management, Customer Service, Team Leadership, Business Planning, Public Speaking, Cross-functional Team..., Sales Operations, Networking, Budgets, Telecommunications, Management, Sales, Business Development, Leadership, Marketing, Program Management, Training, Professional Services, Outsourcing, Enterprise Software, Recruiting, Entrepreneurship, CRM, Consulting, Strategy, Strategic Partnerships, Performance Management
Education
DePaul University
Master of Business Administration (M.B.A.), Marketing & Finance, 3.2 / 4.0
Bradley University
Bachelor of Science (B.S.), Marketing & Psychology with Honors, 3.6 / 4.0
Bentley University September 2015 - Present
Bentley University November 2014 - Present
CenturyLink May 2015 - July 2015
NTT Communications India May 2014 - July 2014
Trimax IT Infrastructure & Services Ltd January 2013 - May 2014
Skills
Pre-sales, Team Management, Managed Services, Business Development, Solution Selling, Cloud Computing, Data Center, SaaS, Business Analysis, Business Alliances, Enterprise Software, Outsourcing, CRM, Vendor Management, Channel Partners, Service Delivery, IT Service Management, IT Strategy, Management, SQL, Microsoft Office, Consulting, Java, Networking
Education
Bentley University 2014 — 2016
Master's Degree, Masters of Information Technology
Datta Meghe College of Engineering 2008 — 2012
Bachelor's Degree, Computer Engineering
S.V.P.T Rabodi,Thane West 2004 — 2006
V.P.M English High School,Mulund East
CenturyLink April 2011 - Present
Qwest Communications June 2008 - May 2011
Pacific Crest Securities 1998 - 2008
Skills
Contract Negotiation, Microsoft Office, Customer Service, Access, PowerPoint, Microsoft Excel, Marketing, Project Management, Budget, Outlook, Social Media, Budgets, Team Building, Leadership, Event Planning, Management, Training, Strategic Planning, Executive..., Executive Calendar..., Program Management
Education
I.C.S. 1995 — 1997
Associates, Legal Secretary
Boise State University 1988 — 1989
Idaho Falls High School 1986 — 1988
CenturyLink July 2008 - Present
Qwest Communications September 2000 - July 2008
Qwest Communications November 1999 - September 2000
The Wang Center for the Performing Arts July 1988 - March 1999
Skills
Telecommunications
Education
Boston University 1985 — 1989
Sociology, Sociology, Psychology
Iolani School 1980 — 1989
CenturyLink November 2012 - Present
Hewlett-Packard 2003 - November 2012
HP 2003 - 2012
The Iams Company 2000 - 2002
Skills
PMP, IT Service Management, Program Management, ITIL, PMO, Software Project..., Project Portfolio..., Service Delivery, IT Strategy, Integration
Education
Wright State University 2000 — 2002
Master of Business Administration (MBA), Project Management
Bowling Green State University 1990 — 1994
Bachelor of Science (BS), Computer Science
CenturyLink December 2010 - Present
Qwest Communications December 2000 - November 2010
Aeronautical Development Agency, Bangalore, India 1995 - 1999
Indian Space Research Organisation, Ahmedabad, India January 1990 - December 1995
Skills
Agile Methodologies, Software Development, Unix, Perl, SOA, Web Services, Software Engineering, SDLC, XML, Requirements Analysis, Integration, PMP, J2EE Application..., Weblogic
Education
University of Saint Thomas 2002 — 2006
MS, Software Engineering
Bharathiar University 1985 — 1989
BE, Electronics and Communications
CenturyLink September 2009 - Present
Johnson County Community College January 2000 - Present
Embarq November 2005 - September 2009
Sprint November 2004 - December 2004
Sprint March 2001 - October 2004
Sprint May 1991 - May 1998
United Telephone Company May 1989 - May 1991
Education
Bethel University 2002 — 2004
Master of Arts, Communication
Crown College 1987 — 1999
Bachelor of Arts, Management and Ethics
Alexandria Technical College 1975 — 1976
Associate of Arts, General
Glenwood High School 1974 — 1975
General, General
Tata Consultancy Services June 2014 - Present
ION Media Networks March 2015 - May 2015
Acumen Solutions November 2012 - June 2014
CenturyLink January 2010 - July 2012
Qwest Communication June 2008 - December 2009
Qwest Communications (CenturyLink) January 2004 - May 2008
Qwest Communications (CenturyLink) January 1999 - December 2003
Reese Brothers, Inc. April 1998 - December 1998
P & O Nedloyed July 1995 - March 1998
National Informatics Center 1989 - 1994
Skills
Cloud Computing, SalesSalesforce.com..., Salesforce.com..., Telecommunications, Apttus - CPQ Certified, CloudSense - CPQ, Data Modeling, Oracle, Microsoft SQL Server, Software Development, Quality Center, Agile Methodologies, SDLC, Testing, Strategy, Leadership, Data Architecture, Oracle SQL Developer, •SFDC Workbench, •SQL Developer, •PL/SQL Developer, •IBM - Optim V7.1, •Data Modeling Tools, •Quality Center ALM11.0, •Caliber RM, •Requisit Pro, •Build Forge, Requirements Analysis, Enterprise Architecture, PL/SQL, Software Project...
Education
Birla Institute of Technology and Science 1981 — 1986
MS & BS, Science and Engineering
CenturyLink November 2011 - Present
Premier Sydell Ltd. December 1990 - July 2011
MSC Industrial Supply September 1989 - December 1990
Canon USA May 1988 - September 1989
Skills
SQL, Software Development, Systems Analysis, CaliberRM
Education
Boston University 1984 — 1988
HHHHSW
Fastenal October 2012 - Present
Best Buy July 2012 - October 2012
CenturyLink 2010 - 2012
InterCall March 2009 - April 2010
Enterpulse December 2008 - March 2009
Skills
Management, Project Management, Telecommunications, Microsoft Office, Leadership, Team Leadership, Microsoft Excel, SQL, Sales, Program Management, Quality Assurance, Mercury QuickTest Pro, Software Quality..., HP Quality Center, JIRA, Confluence, PL/SQL
Education
Bradley University 2007 — 2008
Master's degree, Master of science in Computer Science
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology (B.Tech.), Computer Science
CenturyLink April 2015 - Present
AT&T August 2011 - February 2015
AT&T August 2011 - December 2013
NuVox/Windstream Communications February 2007 - July 2011
Network Telephone February 2006 - February 2007
Birch Telecom February 2004 - February 2006
Raddison Edwardian Hotels May 2003 - August 2003
Skills
Order Management, Escalations Management, Project Management, Telecommunications, Sales Operations, Sales, Cold Calling, Managed Services, Management, Solution Selling, Leadership, Sales Management, Networking, Strategic Planning, VoIP, Customer Satisfaction, Marketing, Competitive Analysis, Market Research, Cloud Computing, Contract Negotiation, Co-location
Education
Texas Tech University - Rawls College of Business 2001 — 2003
BBA-Marketing, Business Administration
Blinn College 1999 — 2001
YRC Worldwide, Inc. July 2015 - Present
YRC Worldwide, Inc. July 2014 - July 2015
CenturyLink July 2006 - June 2014
Deloitte August 2004 - July 2006
Cendant Corporation January 2002 - July 2004
PricewaterhouseCoopers January 2001 - October 2001
Skills
Sarbanes-Oxley Act, Internal Audit, Auditing, Sarbanes-Oxley, Internal Controls, SEC filings, Financial Reporting, US GAAP, IT Audit, CPA, Accounting, Financial Accounting, Financial Analysis
Education
Kansas State University 1999 — 2000
Masters of Accountancy
Bethany College 1996 — 1999
BA, Accounting/Management
CenturyLink April 2009 - Present
Embarq November 2000 - April 2009
Sprint - Local Telecommunications Division 1997 - 2000
Education
Bowling Green State University 1981 — 1984
CenturyLink June 1999 - Present
Sprint Nextel August 2004 - August 2006
Skills
Telecommunications, Wireless, VoIP, IP, MPLS, Managed Services, Ethernet, Computer Network..., Network Design, Data Center, T1, Vendor Management, Troubleshooting, Mobile Devices, Switches, Cisco Technologies, Network Engineering, Fiber Optics, LAN-WAN, Frame Relay, Routers, Provisioning, Wireless Networking, CDMA
Education
Bowling Green State University 1994 — 1999
Education, Computer Science
CenturyLink August 2008 - Present
Skills
Planning, Engineering, Telecommunications, Inventory Management, DWDM, Network Design, Ethernet, Project Planning, Troubleshooting, MPLS, VoIP, Optical Fiber, Telephony, Broadband, T1, Fiber Optics, IP, Wireless
Education
Bowling Green State University 1988 — 1993
Bachelors, Sport Management
CenturyLink June 1998 - Present
Cable & Wireless Communications March 1993 - September 1998
Skills
Telecommunications, VoIP, Ethernet, Telephony, Broadband, Team Leadership, MPLS, IP, Managed Services, Wireless, Unified Communications
Education
Boise State University
Associate's degree, Accounting and Business/Management
Montana State University-Bozeman
Bachelor's degree, Business/Managerial Economics
Luxottica Retail North America June 2014 - Present
TBC Corporation August 2012 - June 2014
Copart January 2012 - September 2012
CenturyLink November 2010 - January 2012
Qwest Communications November 2010 - January 2012
Brown Shoe Company September 2010 - October 2010
CalPortland May 2008 - September 2010
Computer Sciences Corporation India Pvt Ltd,. June 2007 - February 2008
Capgemini Consulting India Pvt Ltd., June 2006 - June 2007
Seal Infotech India Pvt Ltd., November 2005 - June 2006
Skills
Manufacturing, SAP, Integration, SAP R/3, Master Data Management, SD, ERP, Business Process, ABAP, SAP BW, Data Migration, Materials Management, SAP SD, Business Analysis, SAP SRM, SAP MM, Requirements Analysis, Supply Chain Management, Pre-sales, IDOC, Business Intelligence, SAP Netweaver, SAP ERP, SAP Implementation, ECC, Supply Chain, Management, SAPScript, Business Objects, SAP FI, SAP Accounts Payables, SAP PM Module, SAP PP, SAP LE, SAP Portal, SAP HR, EDI, Master Data, Business Process Design, SAP CRM, Business Process..., SAP BI, SAP XI, SAP PS
Education
Bharathidasan University 1996 — 1999
MBA
College of Engineering, Guindy - Anna University 1988 — 1992
BE
Birla Institute of Technology and Science
MS, Software Systems
SJ Joseph's HSS, Chengalpattu.
CenturyLink March 2011 - Present
Embarq July 1996 - Present
Century Link 2009 - March 2011
Sprint August 1988 - July 1996
Skills
Telecommunications, Customer Satisfaction, Negotiation, Sales, Process Improvement, Contract Management, Team Building, Cross-functional Team..., Leadership, Sales Management, Program Management, Budgets, Managed Services
Education
Bowling Green State University 1975 — 1979
None, Special Education
CenturyLink June 2000 - Present
Quick Solutions 2000 - 2000
United McGill Corporation January 1998 - December 1999
United McGill Corporation December 1995 - January 1998
Skills
Weblogic, Java, Java Enterprise Edition, Agile Methodologies, Eclipse, Unix, Web Services, CVS, JavaScript, SQL, XML, SOA, XSL, Software Development, Oracle, SDLC, Software Design, Software Engineering, Linux, C, Tomcat, Ant, JBoss Application Server, HTML, Maven, EJB, JSP, REST, Web Applications, Servlets, Apache
Education
Bowling Green State University 1987 — 1992
Bachelors, Computer Science
Grand Island, NY 1984 — 1987
The Home Depot May 2015 - Present
CenturyLink July 2013 - April 2015
Citi Mortgage July 2008 - July 2013
Caterpillar Inc. July 2004 - July 2008
Skills
Teamwork, Scripting, WebSphere Portal, WebSphere Application..., Websphere, WebSphere MQ, WebSphere Process Server, SOA, Unix, DB2, IBM HTTP Server, Java, Oracle, Java Enterprise Edition, Performance Tuning, Web Services, Enterprise Architecture, Middleware, AIX, Solaris, Weblogic, Shell Scripting, Portals, JMS, Unix Shell Scripting, Solution Architecture, Tomcat, WebSphere, WebLogic, IBM AIX
Education
Western Michigan University 2001 — 2003
MS, Electrical & Computer Engineering
Bharathiar University 1996 — 2000
Bachelor of Engineering (BE), Electrical and Electronics Engineering
CenturyLink July 1999 - Present
Decision Consultants July 1997 - June 1999
U.S. Air Force October 1980 - September 1992
Skills
Microsoft .NET Developer, IBM Rational Build Forge, Java, Unix Shell Scripting, .NET, Testing, Program Management, Unix, Software Development, Integration, Cloud Computing
Education
University of La Verne 1984 — 1986
Master of Sience, Business Organizational Management
Biola University 1973 — 1977
Bachelor of Science, Business Administration
CenturyLink September 2012 - Present
WWT Advanced Solutions January 2012 - January 2013
Tw Telecom, inc. July 2007 - September 2011
Bellsouth 2000 - 2007
AT&T Broadband January 1999 - January 2001
Skills
Frame Relay, T1, WAN, MPLS, LAN/WAN, Ethernet, Routers, OSPF, Switches, IP, Cabling, Telephony, Routing, TCP/IP, Cisco IOS, VPN, Telecommunications, Metro Ethernet, ATM networks, Networking, LAN-WAN, Broadband, Troubleshooting, Cisco Technologies
Education
DeVry University-Georgia 1997 — 2000
Electrical, Electronic and Communications Engineering Technology/Technician
Bowie State University 1996 — 1997
Communications Technology/Technician
CenturyLink June 2015 - Present
American Express March 2010 - May 2015
eTelecare Global Solutions January 2007 - July 2009
Manpower Inc. September 2000 - January 2007
Micron Technology February 1992 - November 1996
Skills
Talent Acquisition, Operations Management, Employee Training, Project Management, Accounting System, Applicant Tracking..., Technical Recruiting, Recruiting, Taleo, Onboarding, Talent Management, Employee Relations, Sourcing, Internet Recruiting, Human Resources, Employee Engagement, Performance Management, College Recruiting, Workforce Planning, Screening, Leadership, Management, Interviews, Personnel Management, Hiring, Staffing Services, Employee Benefits
Education
Boise State University 1997 — 1999
MBA, Business Administration
Boise State University 1988 — 1991
BBA, Business Administration
CenturyLink December 2011 - Present
CenturyLink May 2008 - December 2011
Qwest July 2005 - May 2008
Summit Satellite April 2004 - July 2005
Skills
Training, Employee Training, Call Centers, Coaching, Sales, Customer Experience, Instructional Design, Team Leadership, Sales Management, Leadership Development, Customer Retention, E-Learning, Microsoft Office, Instructor-led Training, Call Center, Needs Analysis, Telecommunications, Captivate, Vendor Management, Performance Management, Change Management, Articulate, LMS Administration
Education
Boise State University 2012 — 2015
Master's degree, Organizational Performance & Workplace Learning
Brigham Young University - Idaho
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
CenturyLink 2010 - Present
Qwest Communications 2007 - 2010
Qwest Communications 2006 - 2007
The Dance Chapter, Inc 2004 - 2007
Qwest Communications 2000 - 2006
Skills
Call Center, Telecommunications, Direct Sales, Strategic Partnerships, Customer Experience, Managed Services, Customer Retention, Call Centers, Unified Communications, Solution Selling, Marketing, Sales, Sales Operations, Product Management, Product Marketing, Wireless, B2B, Cross-functional Team..., Sales Process
Education
Boise State University
Centurylink June 2009 - Present
Enterprise Rent-A-Car August 1979 - November 2008
Skills
Account Management, Sales Management, Cold Calling, Customer Satisfaction, Solution Selling, Sales, Salesforce.com, Sales Process, Sales Operations, New Business Development, Team Building, Strategic Planning, Customer Service, Recruiting, Inventory Management, Management, Negotiation, Training, Operations Management, Business Analysis, Direct Sales, B2B, Customer Retention
Education
Bloomsburg University of Pennsylvania 1975 — 1979
Business Management
Thrivent Financial for Lutherans January 2014 - Present
CenturyLink July 2000 - Present
Incarnation Lutheran Church September 1998 - Present
Four Seasons Curling club June 2012 - June 2014
AT&T April 2000 - August 2000
Juntunen Media Group August 1998 - January 2000
Skills
Troubleshooting, Customer Service, Wireless, Video, Event Planning, Video Production, Public Speaking, Testing, Microsoft Office, Video Editing, Event Management, Team Leadership, Networking, Nonprofits, Project Planning, Leadership, Social Media, Strategic Planning, Marketing Communications
Education
Bethel University 2004 — 2006
Masters, Communication
Waldorf College 1995 — 1998
Bachelors, Electronic Communication
Drumtracks75.com April 2014 - Present
CenturyLink November 2013 - February 2014
B.W. Tools September 2013 - September 2013
Advanced Control Systems March 2010 - June 2010
Fred Meyer October 2001 - May 2008
Skills
Studio Recording, Music Industry, Advertising, Music Production, Marketing, Keyboards, Entertainment, Market Research, Recording, Sales, Composition, Drum Set, Music, MIDI, Marketing Strategy, Microsoft Office, Social Media Marketing, Product Marketing, Leadership, CRM, Customer Service, Market Planning, Strategy, Google Analytics, Marketing Research, Strategic Planning, Customer Satisfaction, Analytics, Training, Data Analysis, Recording Engineer, Cubase, Search Engine Marketing, SEO, PPC Bid Management, Digital Marketing, Google Adwords, Yahoo Search Marketing, Adobe Creative Suite, Salesforce.com
Education
Boise State University 1999 — 2013
Bachelor of Business Administration (BBA), Marketing
College of Southern Idaho 1994 — 1998
Associate of Arts (AA), Music
CenturyLink May 2015 - Present
Fierce Fashions April 2012 - Present
Discover Financial Services 2013 - 2015
Skills
Entrepreneurship, Leadership, Leadership Development, Project Management, Team Building, Fundraising, Strategic Planning, Recruiting, Creative Writing, Teaching, Public Relations, Customer Service, Public Speaking, Problem Solving, Fashion, Training, Community Outreach, Nonprofits, Marketing, Event Management, Physical Theatre, Voice Lessons, Youth Development, Youth Mentoring, Youth Ministry, Youth Empowerment, Youth Engagement, Youth Programs, Dance, Latin Dance, Belly Dance, Hip-Hop Dance, Financial Services, Life Coaching, Term Life Insurance, Real Estate, Organizational Design, Organizational..., Organizational..., Organizational..., Violin, Teen Pregnancy..., Teen Services, Mentoring, Positive Can-do Attitude, Positive Team Player, Positive Personality, Debate, Orchestral Music, Opera
Education
University of Phoenix 2012 — 2014
Master of Management, Business Administration and Management, General, 3.8
Hondros College 2011 — 2012
Real Estate Certification, Real Estate
Bluffton University 2002 — 2006
Bachelor of Arts (BA), Psychology
CenturyLink July 1984 - Present
Skills
DNS, Telecommunications, Perl, VoIP, DSL, Troubleshooting, Networking, Switches, T1, Call Centers, Team Leadership, Call Center, Unix, Technical Support, Network Engineering, Telephony, Broadband, Computer Network..., Data Center, Ethernet, IP, Multi-Cultural Team..., Customer Service, Wireless, Public Speaking, Leadership, Team Building, Coaching, Training, Hardware, Operating Systems, Network Administration, Leadership Development, Network Design, System Administration, Network Security, Management
Education
Bowling Green State University
Malabar High School
CenturyLink May 2011 - Present
QWEST COMMUNICATIONS CORP January 2005 - April 2011
Qwest Communications Intl. Inc. August 1997 - December 2004
World Financial Group (WFG) May 2001 - December 2003
BAeHAL Software Ltd, Bangalore, India August 1995 - February 1997
National Informatics Center, New Delhi January 1990 - August 1995
Madras Christian College January 1989 - December 1989
Skills
SDLC, Databases, Agile Methodologies, Requirements Analysis, Unix, PL/SQL, Oracle, Oracle E-Business Suite, COBOL, Project Management, PL/1, Power Builder, Data Warehousing, Database Design
Education
Franklin University 1999 — 2001
MBA
Madurai Kamaraj University 1987 — 1989
PGDCA
Bharathidasan University 1984 — 1986
MSc
Idaho Department of Correction April 2014 - Present
Caldwell School District February 2014 - Present
CenturyLink November 2013 - February 2014
Law Office of Daniel E. Allen October 2010 - May 2013
University of the Pacific, McGeorge School of Law Criminal Appeals Clinic January 2013 - April 2013
Criminal Expungement Clinic November 2011 - November 2011
US Senator Mike Crapo January 2010 - May 2010
BYU-Idaho-Political Science Department June 2009 - December 2009
BYU-Idaho April 2009 - August 2009
Lexington Law August 2008 - July 2009
Skills
Mandarin Chinese, Sanction, Catalyst Insight, CaseMap, Mandarin, Social Networking, Politics, Social Media, Document Review, Blogging, Political Science, PowerPoint, Editing, Microsoft Word, Microsoft Excel, Critical Thinking
Education
University of the Pacific - McGeorge School of Law 2010 — 2013
Doctor of Law (J.D.), Law
Brigham Young University - Idaho 2008 — 2010
B.A, Political Science
Boise State University 2004 — 2004
CenturyLink 2010 - Present
CenturyLink 2005 - 2010
CenturyLink 2000 - 2005
Skills
Marketing, Telecommunications
Education
Blackhawk Technical College
Associate's degree, Administration
Monroe High School
CenturyLink April 1999 - Present
Qwest Communications, International July 2001 - August 2002
Qwest Communications, International April 1999 - July 2001
Ernst & Young, LLP June 1997 - April 1999
King & Oliason, P.S January 1997 - May 1997
Skills
Accounts Receivable, Accounting, General Ledger, Variance Analysis, Account Reconciliation
Education
Bethany College of the Assemblies of God 1981 — 1983
BS, Psychology
Bethany College
B.A, Psychology Degree
Lake Washington Institute of Technology
AS, Accounting
State of Idaho Division of Statewide Payroll October 2014 - Present
State of Idaho Industrial Commission January 2013 - October 2014
State of Idaho Industrial Commission June 2012 - January 2013
CenturyLink August 2011 - November 2011
WDS March 2011 - July 2011
Building Systems Technologies March 2009 - March 2011
Education
Boise State University
Master of Science (M.S.), Accounting Taxation
George Fox University
B.S., Project Management
Cognizant Technology Solutions September 2014 - Present
Dresser rand October 2012 - August 2014
CenturyLink May 2011 - September 2012
Tata Consultancy Services July 2010 - September 2012
Motorola Solutions September 2006 - May 2011
sensiple software solutions January 2006 - August 2006
Skills
JavaScript, SQL, XML, PL/SQL, HTML, Unix, C#, Weblogic, Web Services, Oracle, .NET, Requirements Analysis, SOA, Java Enterprise Edition, Struts
Education
Bharathiar University 2000 — 2004
B.E, Information Technology
Kongu engineering college, Erode 2000 — 2004
Bachelor of Engineering (BE), Information Technology
TMHNU
TMHNU
CenturyLink July 2014 - Present
Skills
Metro Ethernet, DS3, DS1, DS0, VDSL, ADSL, POTS, Outside Plant, Routers, Ethernet, Telephony, WAN, Wireless, VoIP, Cabling, Telecommunications, TDM, Troubleshooting, T-Berd, HDSL, OC3, DSLAM, SLC-96, NEC-ISC-303, Ethernet over Copper, TDR, Adtran, TA-3000, TA-5000, HST-3000, 965DSP, CALIX, DISC*S, LITESPAN, NEXT LEVEL, SERIES 5, STINGER, DDM1000, MPLS
Education
Dakota State University 2008 — 2016
Bachelor's degree, Computer Science
Black Hills State University 1989 — 1994
A.S., Drafting Technology
Black Hills State University 1989 — 1994
Bachelor of Science (BS), Industrial Technology
CenturyLink October 2010 - Present
Manpower Inc. August 2010 - October 2010
Verizon May 2009 - July 2010
AT&T Mobility July 2007 - December 2008
Education
Binghamton University 2007 — 2009
Bachelor of Science, Computer Science
CenturyLink March 2012 - Present
Outsource January 2008 - March 2012
United States Marine Corps July 1993 - January 2008
Skills
Windows, Troubleshooting
Education
Boston University 2004 — 2011
MS, Computer Informations Systems
Boston University 2004 — 2011
Project Management
North Carolina Wesleyan College 1999 — 2002
BS, Computer Information Systems
North Carolina Wesleyan College 1999 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
CenturyLink July 2015 - Present
KVK Precision September 2013 - July 2015
The Genie Company 2007 - December 2012
The Genie Company 2005 - 2007
The Genie Company 2003 - 2005
The Genie Company 1998 - 2003
The Genie Company 1993 - 1997
Skills
Troubleshooting, Maintenance, Sense Of Responsibility, Maintenance & Repair, Mechanics, Manufacturing, Sense Of Urgency, Electronics, Preventive Maintenance, Forklift Operation, Pneumatics, PLC, Supervisory Skills, Electricians, Quality Control, Facilities Management, Forklift Operator, Machinery, Test Equipment, Instrumentation, Heavy Equipment
Education
Blue Ridge Community College 2014 — 2015
Associate of Science (A.S.)-Technical Studies, Manufacturing Engineering Technology/Technician
Massanutten Technical Center
Residential Electricity
CenturyLink April 2012 - June 2013
NetSpend Corporation August 2010 - March 2011
Advance America March 2009 - August 2010
Skills
Customer Relations, Customer Service, Customer Retention, Microsoft Office, Customer Satisfaction, Phone Etiquette, Compliance, Money Handling, Sales, Account Management, Multitasking Skills, Communication, Listening to customers, Sales Effectiveness, Building Effective..., Analytical Skills, Advising Clients, Expense Management, Expense Reports, Financial Calculations, Cash Handling Experience, Overcome Objections, Adapting to New..., Complaint Management, Negotiation, Interviewing Skills, Consulting, Microsoft Operating..., Office Equipment, Supporting Others, Employee Training, Prioritize Workload, Exceeding Quotas, Accurate Record Keeping, Call Centers, Summarizing Information, Telecommunications..., Account Reconciliation, Teamwork, Typing, Product Offerings, Internet Explorer, Timely Decision Making, Thrive in..., Profit Oriented, Sales Order Processing
Education
Blinn College 2007 — 2010
Certification, Real Estate
CenturyLink August 2011 - Present
CenturyLink August 2008 - August 2011
CenturyLink August 2006 - August 2008
Skills
Customer Retention, Call Center, Telecommunications, Customer Satisfaction, Customer Experience, Training, Training Delivery, Call Centers, Performance Management, Leadership, Coaching, Project Management, Employee Training, Customer Service, Sales Process, Leadership Development, Employee Engagement, Technical Support, Cross-functional Team..., Team Leadership, Vendor Management, Process Improvement, Account Management, Direct Sales, Employee Relations, Human Resources, Management, Sales, Sales Operations, Team Building
Education
University of Phoenix 2003 — 2004
Bachelor of Business Administration (BBA), Business Management, 3.5
Boise State University 1996 — 2002
University of Idaho 1995 — 1996
Jerome High School 1990 — 1994
Capt'n Catch'm Lures LLC January 2012 - Present
CenturyLink 1980 - 2011
Education
Berea College 1968 — 1970
Seminole Community College
CenturyLink January 1996 - Present
CenturyLink January 1996 - Present
Skills
Call Center, VoIP, Telecommunications, Testing, Ethernet, Troubleshooting, Customer Service, Call Centers, Customer Experience, Computer Hardware, Customer Satisfaction
Education
Bethel University 2002 — 2006
Master of Arts (MA), Theological and Ministerial Studies, Magna Cum Laude
Crown College 1975 — 1979
Bachelor of Arts (BA), Intercultural Ministry
Cat Daddy's Inc. 2002 - Present
JC Fodale Energy Services February 2013 - May 2014
Calumet Specialty Products Partners, L.P. August 2010 - June 2012
Arcadian Health Plan June 2008 - April 2010
CenturyLink November 2002 - August 2006
United States Department of Defense July 2000 - October 2002
US Army May 1996 - October 1999
Education
DeVry University 2008 — 2009
Bachelor of Science (B.S.), Technical Business Management, Graduated Magna Cum Laude
Bossier Parish Community College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
CenturyLink May 2015 - Present
South Derry Scoops May 2012 - Present
Grandma Miller's Pies and Pastries November 2014 - March 2015
Mack Molding Company June 2014 - October 2014
Mack Molding Company December 2012 - August 2013
RISI January 2013 - May 2013
Grand Teton Lodge Company May 2011 - August 2011
Skills
Microsoft Office, Process Modeling, SAP, Some Knowledge of..., Some Knowledge of..., Mapics, Customer Service, Research, Business Development, Close Attention to..., Critical Thinking, Financial Modeling, Microsoft Excel, Corporate Finance, Financial Analysis
Education
Bentley University 2010 — 2014
Bachelor of Science (B.S.), Finance, General
Vesalius College 2013 — 2013
CenturyLink 1979 - Present
CenturyLink 1979 - Present
Skills
Troubleshooting, Ethernet, Telephony, Cisco Technologies, Call Centers, WAN, Switches, Integration, Vendor Management, Security
Education
Benjamin Franklin Institute of Technology
Electricity and electronics
Seminole State College of Florida
CenturyLink 1998 - 2011
Education
Boise State University 1993 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
PMT (Project Mutual Telephone) May 2015 - Present
CenturyLink June 2007 - May 2015
CenturyLink Business August 2003 - May 2015
Interstate Brands Corporation April 1992 - August 2003
Skills
Telecommunications, Wireless, VoIP, Troubleshooting, Microsoft Office, IP, Optical Fiber, Ethernet, Leadership, Team Leadership
Education
Boise State University 2014 — 2016
College of Southern Idaho 2009 — 2013
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities, 3.6
CenturyLink May 2014 - Present
Skills
Microsoft Office, Research, Linux, Java, Visual C#, ASP.NET MVC, Visual C++, Python, Shell Scripting, JavaScript, HTML, CSS, Scheme, NetBeans, Eclipse, Visual Studio, MonoDevelop, MySQL, ActiveMQ, Mule ESB
Education
Blackburn College 2005 — 2010
Bachelor's Degree, Biology, General
University of Missouri-Saint Louis
Master's Degree, Computer Science, 3.7/4.0
American Pacific Mortgage May 2015 - Present
MAXIMUS October 2014 - Present
Guild Mortgage March 2015 - May 2015
CenturyLink February 2014 - August 2014
Waterstone Mortgage Corporation November 2012 - December 2013
Wells Fargo Bank January 1992 - January 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, HTML, Budgets, Editing, C++, C, Java, Team Building, Social Media, Event Planning, Accounting, Teamwork
Education
University of Phoenix 2012 — 2013
Associates Degree, Business Administration
Boise State University 1985 — 1986
Certificate of Completion, General Office Occupations and Clerical Services
Declo High School 1981 — 1985
Diploma, General
CenturyLink June 2011 - Present
CenturyLink 2007 - 2011
EMBARQ 2001 - 2007
Skills
Telecommunications, Vendor Management, Managed Services, VoIP, Process Improvement, Customer Satisfaction, Cross-functional Team..., Telephony, Operations Management, Customer Experience, Broadband, Management, Leadership, Call Centers
Education
Bowling Green State University 1990 — 1995
Bachelor of Arts (BA), Political Science and Government
CenturyLink January 2001 - Present
Skills
Object Oriented Design, J2EE Application..., Oracle PL/SQL..., Weblogic, Unix, C++ Language, Java
Education
Bowling Green State University 1993 — 1996
Master of Science (MS), Computer Science
Bowling Green State University 1993 — 1996
Master's degree, Mathematics and Statistics
US West Communications October 1965 - Present
US West Communications September 1965 - March 1999
CenturyLink September 1965 - March 1999
Skills
VoIP, Sales Operations
Education
Boise State University
Liberal Arts and Sciences/Liberal Studies
Coldwell Banker Tomlinson Group May 2014 - Present
CenturyLink April 2012 - March 2014
Skills
Buyer Representation, First Time Home Buyers, Sellers, Listings, REO, Single Family Homes, New Home Sales, Investment Properties
Education
Boise State University
Architectural Drafting and Architectural CAD/CADD
CenturyLink 2012 - Present
Health Grades Inc 2011 - 2012
Cigna 2010 - 2011
Hewlett-Packard 2005 - 2010
HCL Technologies 2004 - 2005
Skills
Informatica, ETL Tools, Data Warehousing, Oracle, PL/SQL, Data Analysis, Data Modeling, Data Migration, Data Integration, Software Development, Requirements Analysis, Requirements Gathering, Agile & Waterfall..., Agile Testing, Python, Git, C, C++, Linux, HP Quality Center, Control-M, Toad, Erwin, Shell Scripting, WinSCP, Serena Version Manager, spyder, Rally, CaliberRM, planning poker, Atom, BMC Remedy, QlikView, slack, Microsoft SQL Server, SQL Server Management..., Embarcadero, Filezilla, T-SQL, Dimensional Modeling, Pentaho, VSS, Harvest
Education
Bharathiar University 2000 — 2004
Bachelor of Engineering (B.E.)
CenturyLink September 2013 - Present
Advocacy and Protective Services, Inc. January 2008 - August 2012
Skills
Project Management, Technical Support, Customer Relations, Troubleshooting, Vendor Management, VoIP
Education
Bowling Green State University 2001 — 2007
Bachelor of Science (B.S.), Family and Community Services