CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
Patent Licensing Alliance 2015 - Present
CenturyLink 2014 - 2015
Corporation of the President 1999 - 2014
First Finance Corporation, Springwater Capital, Envision Lending Group, First Choice Financial June 1999 - June 2010
Mountain West Travel June 1997 - June 2005
Info-bases Inc. June 1997 - June 1998
Skills
Patentability, Patent Portfolio..., Patent Searching, Sales, Leadership, Program Management, Training, Public Speaking, Marketing, Business Development, Teaching, Team Building, Networking, Research, Microsoft Office, Marketing Strategy, Coaching, Leadership Development, PowerPoint, Analysis, Instructional Design, Motivational Speaking, Lifestyle Coaching, Life Coaching, Budgets, E-Learning, Technical Writing, Editing, Recruiting, System Administration, English, Windows, Transformational..., Transformational Life..., Data Analysis, Time Management, Administration, Social Networking, International Relations, Fundraising, Conflict Resolution, Patents, Patent Litigation, Management, Strategic Planning
Education
WESTMINSTER COLLEGE 2003 — 2005
Master of Business Administration (MBA), International Business/Trade/Commerce
Brigham Young University 1997 — 1999
Bachelor of Arts (B.A.), Asian Studies, Japanese Minor, GPA 3.68
Highland High School 1990 — 1993
General Education, Finance, General, GPA 3.8
St. Luke's Health System July 2015 - Present
Bas Biomedical Services, LLC December 2014 - Present
SkyWest Airlines March 2015 - July 2015
Drug Testing Compliance Group July 2013 - October 2014
CenturyLink November 2011 - July 2012
Melaleuca:The Wellness Company February 2010 - February 2011
Skills
Management, Customer Service, Customer Retention, Human Resources, Employee Training, Microsoft Word, Microsoft Excel, Leadership, Team Leadership, Compliance, Organizational..., Policy Writing, Procedure Development, Project Management, Note Taking, Typing, Ten Key, Document Drafting, Training, Public Speaking, Team Building, Process Improvement, Microsoft Office
Education
Brigham Young University - Idaho 2009 — 2011
Bachelor of Science (B.S.), Social Sciences
Idaho State University 2004 — 2006
Music
CenturyLink April 2015 - Present
LDS Business College January 2015 - April 2015
Mobile Health eRecords November 2012 - September 2014
Bernett Research July 2014 - August 2014
Massage Envy January 2013 - March 2014
Macy's May 2012 - September 2012
Hawk Advertising 2011 - 2011
Church of Jesus Christ of Latter January 2007 - January 2009
Private Business Owners 2003 - 2006
Skills
Programming, HTML, JavaScript, CSS, Web Development, Web Design, SQL, PHP, Java, Spanish, Management, Analytics, Social Networking, Leadership
Education
LDS Business College 2014 — 2016
Associate's Degree, Computer Programming
Brigham Young University - Idaho 2006 — 2014
None Degree, Business Management
2002-2006Middleton High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Southwest Airlines December 2014 - Present
Southwest Airlines September 2014 - December 2014
Melaleuca:The Wellness Company November 2013 - August 2014
Melaleuca:The Wellness Company November 2012 - November 2013
IBC Company: Weather Ninja January 2013 - April 2013
Accelas Solutions October 2012 - November 2012
Kidz Beach, LLC May 2012 - September 2012
AMX International April 2011 - April 2012
CenturyLink October 2010 - May 2011
Vivint April 2010 - September 2010
Skills
Sales, Customer Service, Account Management, Team Leadership, Marketing, Business Development, Leadership, Microsoft Excel, Market Research, Salesforce.com, Customer Retention, New Business Development, Marketing Strategy, Direct Sales, Sales Process, Business Planning, Oracle CRM, CRM, Process Improvement, Team Building, Oracle CRM On Demand, Capsim Simulation, Google Analytics, Google Adwords, Google Docs
Education
Brigham Young University - Idaho 2009 — 2014
Bachelor of Science (BS), Business Management: Double emphasis in Marketing and Finance, Advertising minor
Metropolitan State College of Denver 2009 — 2009
Business
American Medical Response October 2014 - Present
Broward Health May 2015 - August 2015
Allied Barton May 2014 - November 2014
Norwegian Cruise Line July 2013 - April 2014
Thomson Reuters November 2011 - July 2012
CenturyLink June 2008 - September 2011
The Finish Line November 2006 - April 2008
Skills
Sales, Customer Service, Leadership, Event Management, Marketing, Pricing, Customer Satisfaction, Sales Process, Solution Selling, Sales Management, Direct Sales, Account Management, Salesforce.com, Sales Operations, New Business Development, Training, Personal Training, Team Building, Team Leadership, Time Management, Sales Presentations, Nutrition, Business Development, Teamwork, Fitness
Education
Broward College 2014 — 2015
Technical Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Minnesota State University, Mankato 2004 — 2007
Bachelors, Science * Sports Management and Marketing
National American University 2009 — 2011
Masters, MBA, Management
CenturyLink April 2011 - Present
Qwest Communications May 2009 - December 2011
Satellite Business Systems 1978 - 1986
Skills
Managed Services, VoIP, Solution Selling, Telecommunications, Unified Communications, Wireless, Cloud Computing, Channel, MPLS, Direct Sales, IP, Data Center, SaaS, Vendor Management, Product Management, Co-location
Education
New York University 1973 — 1978
Master of Business Administration (M.B.A.)
Bucknell University 1967 — 1971
Bachelor of Science (B.S.), Electrical and Electronics Engineering
CenturyLink May 2013 - Present
Gridstore March 2013 - April 2013
Dimension Data January 2012 - March 2013
Jabico Enterprises December 2009 - December 2011
River Street Place HOA August 2006 - August 2010
LightSurf September 2002 - July 2010
Self-employed Technology Consultant November 2001 - August 2002
Logec Systems Inc., LLC December 2000 - November 2001
OnRadio.com / Avevo April 1999 - November 2000
UniDirect Corporation August 1995 - April 1999
Skills
Network Design, Cloud Computing, SaaS, VMware, Disaster Recovery, Linux, Product Management, Telecommunications, Unix, Business Development, Professional Services, Agile Methodologies, Software Development, Mobile Applications, Enterprise Software, Virtualization, Data Center, Management, Solution Architecture, Pre-sales, Storage, Enterprise Architecture, Integration, Technical Support, IT Service Management, Technology, Solution Selling, Customer Service, Technical Training, Software Project..., Storage Area Networks, IT Strategy, Managed Services, Go-to-market Strategy, Network Security, SAN, High Availability, Storage Virtualization, PaaS, NAS, Security, Enterprise Storage, Network Architecture, Storage Solutions, Servers, Server Architecture
Education
Cabrillo College 1993 — 1996
CIS/IT
International School of Bartenders 1995 — 1995
Bartending / Mixologist
U.S. Army Non-Commissioned Officers Academy 1990 — 1990
N/A, Management
Free To Be Me May 2015 - Present
CenturyLink July 1999 - May 2015
CenturyLink June 1999 - May 2015
Interim Consulting July 1998 - January 2000
Skills
Cross-functional Team..., Team Building, Process Improvement, Project Management, Training, Vendor Management, Troubleshooting, Product Management
Education
Brigham Young University - Idaho
Working on an associates degree in Genealogy, Genealogy, So far so good - A
University of Phoenix
Gained an Associates of Arts at UoP
CenturyLink May 2007 - Present
CenturyLink August 2005 - May 2007
Skills
Training, Call Centers, Management, Telecommunications, Sales, Training Delivery, Vendor Management, Quality Assurance, Instructor-led Training, Team Leadership, Coaching, Team Management, Team Building, Sales Management, Account Management, Corporate Training, Vendor Partnerships, Call Center, Vendor Management Skills, Sales Rep Training, Customer Experience, Process Improvement, Customer Satisfaction, Leadership, Employee Training, Sales Process, Wireless, Human Resources, Customer Service, Customer Retention, Leadership Development
Education
Brigham Young University - Idaho 2013 — 2017
Business Management, Entrepreneurship/Entrepreneurial Studies
Idaho State University
CenturyLink August 2013 - Present
CenturyLink November 2009 - August 2013
Verecloud, Inc. July 2008 - December 2009
Level 3 Communications April 2003 - July 2008
Clarent Corporation 1999 - April 2002
US West Global Village Labs 1996 - 1999
Evolving Systems 1992 - 1996
McDonnel Douglas 1987 - 1992
Lockheed Martin 1981 - 1985
Skills
Java software..., C++, Ruby on Rails, TIBCO EMS, Camel, UML Tools, Mule ESB, Weblogic, Tomcat, Tibco Business Works, Maven, Eclipse, Spatial Analysis, GIS, ESRI, Java, SOA, JBoss Application Server, TIBCO iProcess, Amazon Web Services..., Architecture, Software Engineering, Architectures, Databases, Agile Methodologies, Integration, Software Design, Telecommunications, Software Development, Hadoop, Apache Pig, Cassandra, Software Defined..., Network Function..., Scrum, Git, Amazon Web Services, RackSpace, Talend, Oracle Spatial, Archimate, NoSQL, Titan, Graph Databases, Cloud Computing, Testing, Unix, SDLC
Education
University of Denver 1994 — 2005
MCIS, Software Engineering, GIS
Metropolitan State University of Denver 1985 — 1986
Computer Science
University of Massachusetts Dartmouth 1977 — 1984
BSME, Mechanical Engineering
Bristol Community College 1980 — 1981
Engineering Technology
Centurylink July 2014 - Present
CenturyLink Technology Solutions May 2013 - Present
PAETEC September 1996 - May 2013
Skills
Cloud Storage, Private Cloud, Cloud Computing, Co-location, Sales, Telecommunications, Managed Services, Solution Selling, Unified Communications, Long Distance, VoIP, SIP Trunking, Data Center, Direct Sales, Account Management
Education
Buena Vista University 1992 — 1996
Bachelor's Degree, Business/Managerial Economics
H.L.V Community Schools 1978 — 1992
High School/Secondary Diploma Programs
CenturyLink February 2015 - Present
Level 3 Communications September 2012 - January 2015
Colt Technology Services February 2006 - August 2012
RSM Robson Rhodes Consulting September 2004 - December 2005
Capgemini June 2001 - August 2004
Cap Gemini Ernst & Young June 2000 - June 2001
Ernst & Young September 1997 - June 2000
Ernst & Young May 1995 - August 1997
Prudential Insurance Company of America July 1990 - June 1994
Skills
Strategy, Telecommunications, Management Consulting, Business Development, Business Transformation, Management, Mergers & Acquisitions, Start-ups, Mergers, Business Planning, Program Management, Performance Management, Outsourcing, Financial Services, IT Strategy, Insurance, Data Center
Education
Columbia University 1994 — 1996
MBA, Management of Organisations, Marketing
Brown University 1986 — 1990
BA, Applied Mathematics, Economics
University of Oxford 1988 — 1988
Visiting Student, History
CenturyLink October 2002 - Present
HCL Hewlett Packard July 2000 - May 2001
Skills
Analysis, Public Speaking, Training, Networking, Leadership, Management, Call Centers, Teaching, Technical Support, Windows, Telephony
Education
Brigham Young University 1983 — 1988
Bachelor of Arts (B.A.), Educational/Instructional Media Design
Grand Canyon University
Master of Business Administration (MBA), Organizational Leadership
ToastMasters International
Competent Toastmaster
CenturyLink November 2013 - Present
Skills
Customer Service, Ethernet, Channel Banks, T-3, Marketing Strategy, Sales, Public Speaking, New Business Development
Education
Bryant & Stratton College 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Everest University-South Orlando 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
CenturyLink January 2015 - Present
Interbake Foods June 2014 - January 2015
Great West Casualty September 2013 - June 2014
ADT June 2013 - September 2013
Cintas March 2011 - May 2013
Skills
Microsoft Office, Cold Calling, Account Management, Sales Management, Sales, Sales Operations, Team Building, Selling, Customer Service, Customer Satisfaction, Sales Presentations, Salesforce.com, Recruiting, Direct Sales, B2B, Sales Process, Leadership Development, Hiring, Marketing, Talent Acquisition, Sourcing, Budgets, Leadership, Inventory Management, Strategic Planning, Customer Retention
Education
Briar Cliff University 1995 — 1999
Bachelor of Arts (BA), Mass Communication/Media Studies
Bishop Heelan High School 1991 — 1995
Mybullfrog.com Verizon Wireless Premium Retailer April 2014 - Present
CenturyLink September 2013 - April 2014
Bioguard pest control February 2012 - September 2012
Weed Man - New England Lawn Company, Inc October 2011 - February 2012
handy man January 2011 - November 2011
Skills
Sales, Sales Operations, Business Analysis, Employee Training, Team Motivation, Sales Motivation, Sales Commissions, Easily Adaptable
Education
Brigham Young University - Idaho 2014 — 2018
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Madison high school 2009 — 2013
Bright House Networks September 2013 - Present
CenturyLink April 2011 - September 2013
Qwest Communications 2002 - April 2011
American Management Systems (AMS) January 2001 - March 2002
ThinkLink 1998 - 2001
Skills
Project Management, CMMI, Vendor Management, Software Development, IT Portfolio, Program Management, IT Management, IT Leadership, Global Application..., IT Financial Management, Application Portfolio..., IT Cost Optimization, IT Compliance, Outsourcing, Business Strategy, ERP, Governance, IT Strategy, Leadership, Management, PMO, PMP, Project Portfolio..., Requirements Analysis, SDLC, Software Project..., Solution Architecture, Start-ups, Strategy, Telecommunications, VoIP
Education
University of Colorado Boulder - Leeds School of Business 2003 — 2006
MBA
Brown University
BA
Georgetown Day School
Surge, LLC December 2014 - Present
United States Army National Guard February 2010 - Present
OBLOCO May 2014 - December 2014
CenturyLink October 2011 - December 2014
Choice Marketing June 2011 - July 2012
Simple-Finds January 2008 - August 2010
Skills
User Experience Design, User Interface Design, Interaction Design, Web Design, HTML, CSS, SASS, jQuery, Time Management, Team Leadership, Effective..., Quality worker, even..., Adaptation to changes, InDesign
Education
Eastern Washington University 2013 — 2014
Bachelor's degree, Visual Communication Design
Western Oregon University 2008 — 2011
Bachelor's degree, Spanish
Brigham Young University - Idaho 2006 — 2008
Kuznya, LLC February 2015 - Present
Maximus August 2013 - February 2015
Dreamspinner Press 2010 - 2015
Dreamspinner Press 2010 - 2015
WDS August 2010 - August 2013
CenturyLink January 2008 - August 2010
Coeur du Bois RWA August 2003 - December 2009
Skills
Project Management, Call Centers, Software Documentation, Quality Assurance, Technical Writing, Training, Leadership, Management, Troubleshooting, Visio, Testing, Program Coordination, Editing, Project Planning, Databases, Telecommunications, Blogging, Team Leadership, Creative Writing, Call Center Development, Technical Documentation, Content Management, Customer Satisfaction, Microsoft Office 2007, Agile Methodologies, Windows, Customer Service, Process Improvement, Presenter, Technical Writers, Vendor Management, HTML, SharePoint, Microsoft Excel, Technical Support, Technical Communication, Adobe Acrobat, CSS, Microsoft Office, Business Analysis, Workforce Management, Data Analysis, Unix, Team Building
Education
Kaplan University 2009 — 2011
Bachelor of Communications, Organizational Leadership, 3.95
BYU-Idaho 1995 — 1997
Associate's degree, English Language and Literature/Letters
ABTP Alliance of Black Telecommunications Professionals January 2013 - Present
Coon Rapids Athletics Association August 2012 - Present
CenturyLink August 2011 - Present
CenturyLink April 2002 - Present
Pohlad Family Companies January 2000 - January 2010
Skills
VoIP, Sales Operations, Customer Service, Cold Calling, Workforce Management, Sales Process, Call Center Development, Team Leadership, Pricing, Team Building, New Business Development, Cross-functional Team..., Networking, Vendor Management, Process Improvement, Cloud Computing, Selling
Education
Brown College
Associate of Arts and Sciences (A.A.S.), Radio and Television Broadcasting Technology/Technician
Financial Planning Standards Board Ltd. July 2014 - Present
Colorado Rush Soccer Board of Directors January 2013 - Present
Alorica October 2009 - June 2014
CenturyLink October 2007 - October 2009
CenturyLink 2004 - 2007
CenturyLink October 2003 - February 2004
NCO Group May 2002 - October 2003
TeleTech January 1998 - May 2002
MCI June 1992 - January 1998
Skills
Corporate Communications, Employee Communications, Corporate Social Media, Launch Events, Grand Openings, Press Conferences, Media Relations, Site Closure, Brand Awareness, Employer Branding, Employee Recognition, Lead Generation, Culture Ambassador, Internal Brand Advocate, Press Releases, Event Management, Employee Engagement, Marketing Strategy, Community Management, Internal & External..., Executive..., Executive Writing, Call Center, Internal Communications, Marketing, Internal Audit, Strategic Planning, Leadership, Online Advertising, Marketing Management, Recruiting, Culture, Marketing Communications, Marketing..., Branding Experience, Call Centers, Digital Marketing, CRM, Strategy, Management, B2B, Budgets, Strategic Partnerships, Customer Experience, Professional..., Event Planning, B2B Marketing, Program Management, Customer Retention, Customer Acquisition
Education
Briar Cliff University 1987 — 1992
Bachelor of Arts, Education, Business
Denison High School 1983 — 1987
High School Graduate National Honor Society Degree, Business, Basketball and Socialization
Liberty Mutual Insurance June 2012 - Present
CenturyLink June 2009 - Present
QWEST COMMUNICATIONS CORP February 2008 - June 2009
QWEST COMMUNICATIONS CORP May 2005 - February 2008
Skills
Sales, Direct Sales, Account Management, Selling, Management, Customer Satisfaction, Vendor Management, Small Business, Telephony, Cloud Computing, Sales Process, New Business Development, Wireless, Customer Retention, Training, Sales Management, Negotiation, VoIP, B2B, Call Centers, Telecommunications, Leadership, Solution Selling, Customer Service, Salesforce.com, Team Leadership, Managed Services, Customer Experience, Team Building, Sales Operations
Education
Brigham Young University 1993 — 1997
Bachelor of Fine Arts (BFA), Sculpture
Temkin International November 2013 - Present
Comcast May 2012 - May 2013
CenturyLink June 2010 - May 2012
IntermountainIT 2009 - 2010
AT&T Global Services March 2008 - September 2009
Cisco December 2005 - August 2007
WorldNet July 2003 - December 2005
SirsiDynix 1991 - 2003
Skills
SaaS, Cloud Computing, Salesforce.com, VMware, Cisco Technologies, Enterprise Software, Unified Communications, Solution Selling, Sales, Security, Channel Partners, Professional Services, Data Center, IP, Databases, Telecommunications, Account Management, Management, MPLS, Virtualization, Sales Process, VoIP, Managed Services, Linux, Project Management, Networking, Direct Sales, SQL, Storage, Sales Operations, Call Centers, Vendor Management, Product Management, Wireless, Telephony, SIP Trunking, Selling, Ethernet, Broadband, SIP, Co-location, WAN, Customer Satisfaction, Switches, Product Marketing, Strategic Partnerships, T1, Avaya, Hosted Services, Mobile Devices
Education
Utah Valley University 1985 — 2008
na, Generals
Brigham Young University 1982 — 1987
Bachelor's degree in Electrical Engineering Technology, Electrical and Electronics Engineering, 3.0
Streamline Services June 2014 - Present
CenturyLink June 2009 - June 2014
Qwest October 2005 - June 2009
Qwest January 2002 - October 2005
Future Shop 1998 - 1999
Skills
Process Improvement, Customer Service, Call Center, Team Building, Data Analysis, Microsoft Excel, Leadership, Training, Telecommunications, Avaya, Call Centers, Vendor Management, Team Leadership, Sales, Customer Satisfaction, Customer Retention, Customer Experience, Account Management
Education
Brigham Young University - Idaho 2011 — 2013
Bachelor of Science (B.S.), Applied Business
Rigby High School 1990 — 1993
AT&T May 2012 - December 2013
CenturyLink April 2012 - May 2012
TEK Systems May 2011 - December 2011
AT&T January 2007 - May 2011
Skills
Computer Network..., Troubleshooting, Telecommunications, Wireless, VoIP, Telephony, Cabling, IP, T1, MPLS, Ethernet, LAN-WAN, Computer Hardware, Fiber Optics, Network Administration, Technical Support
Education
Broward Community College
Associate of Arts, Police Science
John Marshall High School
LCC International September 2013 - Present
CenturyLink November 2012 - September 2013
CenturyLink January 2012 - November 2012
Sprint Nextel October 2007 - January 2010
Sprint Nextel March 2006 - October 2007
Sprint Nextel January 2005 - March 2006
Skills
IP, Troubleshooting, Telecommunications, VoIP, DSL, Networking, Wireless, Routers, Hardware, Computer Network..., Cisco Technologies, Ethernet, ATM networks, Routing, Network Engineering, DS3, Avaya, Switches, CDMA, T1, Adtran, Network Design, 3G, 4G, DWDM, LAN-WAN, TCP/IP, Wireless Networking, DSLAM, Broadband, VLAN, Fiber Migration, Testing, Fiber Optic Networks, IPA, Scripting, LTE, 2.5, Calix, Network Configuration, Microwave, QoS, Technical Support, Integration, Help Desk Support, Quality Assurance, Microwave Links, Microwave Engineering, Databases, Microsoft Office
Education
Brown Mackie College-Salina 2003 — 2005
Paola High School 1998 — 2002
High School dipolma
Utah Highway Patrol December 2012 - Present
Progrexion August 2012 - December 2012
CenturyLink March 2004 - December 2011
Ultimate Party Adventure July 2009 - October 2010
Skills
Telecommunications, Training, Hiring, Performance Management, Budgets, Sales Management, Recruiting, Project Management, Call Center, Customer Satisfaction, Call Centers, Team Leadership, Customer Service, Leadership, Sales, Management, Coaching, Employee Engagement, Public Speaking, Team Building
Education
Brigham Young University - Idaho 1997 — 2003
Bachelor, Biology Education
CenturyLink January 2015 - Present
CenturyLink April 2013 - January 2015
CenturyLink April 2011 - April 2013
Iowa Telecom May 2009 - April 2011
Bank of America 2007 - 2009
Teleglobe Communications July 2000 - January 2002
US West October 1998 - July 2000
WorldCom 1995 - 1998
Skills
MPLS, VoIP, Ethernet, Managed Services, Co-location, Cloud Computing, Telecommunications, SIP Trunking, IP, Network Security, Long Distance, Sales Management, LAN-WAN, Hosted Services, Strategic Planning, Business Strategy, Hosted VoIP, Carrier Ethernet, IP PBX, Delivering Results, leadership, Economic Development, Sales Management..., Business Process..., Community Outreach, Leadership, Solution Selling, Professional Services
Education
California Lutheran University 1989 — 1993
BA, Business Administration & History
CenturyLink October 2006 - Present
Qwest Communications February 2001 - October 2006
Resource 21 February 1998 - October 1998
Compass Communications February 1997 - February 1998
Resource 21 1998 - 1998
QC Data February 1995 - February 1997
Emery Data Graphic August 1994 - February 1995
Skills
Telecommunications, DSL, DWDM, SDH, Fiber Optics, Project Planning, Ethernet, Optical Fiber, Project Management, Broadband, Switches, Network Design, Wireless, Telephony, Leadership, Customer Service, Budgets, Analysis, Management, Microsoft Office, Engineering, Strategic Planning, T1, Team Leadership, Cabling, SS7, Microsoft Excel, Editing, Troubleshooting, Problem Solving, Manage Complex Projects, Circuit Design, PowerPoint, Self-starter, ROADM, System Configuration, Fiber to the Cell, COIP, T3, M/13 mux, Sonet, Central Office..., MOE, Aggregation, Core Network Planning, Youth Mentoring, LAN-WAN
Education
Brigham Young University 1990 — 1992
B.S., Cartography
Ricks College 1988 — 1990
Associate Geography, Georgraphy
CenturyLink February 2012 - Present
GVNW Consulting, Inc. February 2009 - January 2012
Sprint Nextel May 2006 - November 2008
Parrish, Blessing, & Associates, Inc. January 2005 - May 2006
Supra Telecom September 2002 - January 2005
Sprint Nextel September 1990 - May 2002
Skills
Pricing, Contract Negotiation, Product Management, Telecommunications, Management, Leadership, Analysis, Project Management, Strategic Planning, Policy, Negotiation, Business Case, Finance, Market Analysis, CLEC, Economics, Cross-functional Team..., Business Planning, Regulatory Affairs, Expert Witness, Tariffs, Business Process..., Financial Modeling, Quality Improvement, Utility Regulation, Legislation, Telecommunications..., Target Costing, Strategy, Competitive Analysis, Costing, Economic Analysis, Legislative Analysis, CLEC Start Up, Telecommunications..., Business Case...
Education
Brigham Young University
Bachelor of Arts, Economics
University of Chicago
Masters in Public Policy, Finance
CenturyLink April 1973 - Present
Skills
Time Management, Customer Satisfaction, Office Management, Salesforce.com, Project Management, Troubleshooting, Microsoft Excel, Spreadsheets, Microsoft Word, PowerPoint, Managed Services, Team Building, Direct Sales, Account Management, Solution Selling, Event Planning, Public Speaking, Sales, Strategic Planning, Customer Service, Microsoft Office
Education
Caldwell Community College and Technical Institute 1972 — 1973
Administrative Assistant and Secretarial Science, General
RebelComp Services July 2015 - Present
CenturyLink August 2014 - July 2015
RebelComp Services September 2013 - September 2014
SMARTECH & Associates, LP July 2013 - October 2013
J&N Computer Services April 2011 - July 2013
Skills
Troubleshooting, Dell Computer Repair, Active Directory, System Administration, Remote User Support, Networking, Data Migration, Software Installation, Virus Removal, Computer Maintenance, Computer Building, Computer Upgrades, Computer Repair, Computer Hardware, Notebook Repair, Notebook LCD Screen..., Rubbermaid Medical Cart..., Server Configuration, Home Networking, Home Wireless Networking, Operating Systems, Windows Deployment, Windows Server, Windows 8, Windows 7, Windows Vista, Windows XP, Onsite Computer Repair, Laser Printers, Printer Maintenance, HP Computer Repair, Servers, Laptops
Education
Bryant & Stratton College - Henrietta 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Information Technology
Bridgerland Applied Technology College January 2014 - Present
Bohme, Inc June 2014 - Present
The Beehive Grill April 2014 - Present
Apple Spice Cafe & Bakery September 2012 - December 2013
CenturyLink August 2013 - October 2013
Skills
Customer Service, Social Media, Sales, Management, Microsoft Office, Sales Management, Microsoft Excel, Apparel, Close Attention to..., Trend Forecasting, Communication Skills
Education
Bridgerland Applied Technology College 2014 — 2016
Fashion Merchandising
CenturyLink April 2014 - Present
Streamline Communications June 2011 - April 2014
Qwest Communications October 1997 - June 2011
QWEST COMMUNICATIONS CORP December 2007 - August 2009
Skills
Co-location, Pricing, Internet Access, TDM, Cross-functional Team..., MPLS, Direct Sales, SIP Trunking, Telephony, Telecommunications, VoIP, Managed Services, Hosted Services, Account Management, Solution Selling, Long Distance, Unified Communications, Private Line, PRI, Sales Operations, Sales Management, T1, Metro Ethernet, Call Centers, Sales, Sales Process, Ethernet, Broadband, Selling, SIP, Wireless, Channel Partners, IP, Salesforce.com, WAN, Internet Services, Cloud Computing, Data Center, Sales Engineering, Avaya, Professional Services, Optical Fiber, CPE, DSL, SaaS, Telecommunication..., Video Conferencing, DWDM, Network Design, LAN-WAN
Education
Brigham Young University 1986 — 1989
CenturyLink August 2014 - Present
DTZ March 2014 - August 2014
CenturyLink July 2013 - March 2014
InsideSales.com December 2012 - May 2013
Brigham Young University August 2011 - December 2011
Skills
Facilities Management, Sales, Sales Management, Account Management, Microsoft Office, Team Building, Microsoft Excel, Management, Budgets, Teamwork, Contract Negotiation, Project Planning, Negotiation, Public Speaking, Leadership, Team Leadership, Process Improvement, Customer Satisfaction, Business Development, Project Management
Education
Brigham Young University 2008 — 2013
B.S. Facility and Property Management
Maggie Walker Governor's School
CenturyLink January 2012 - Present
Savvis August 2009 - December 2011
PanTerra Networks March 2008 - August 2009
MobiTV, Inc. March 2006 - March 2008
ICOA Corp August 2004 - March 2006
AuthDirect, Inc. August 2002 - August 2004
hereUare Communications, Inc. June 2001 - July 2002
NonStopNet, Inc. September 1999 - March 2001
Technicolor, Inc. May 1997 - August 1999
HP Enterprise Services (formerly EDS) January 1995 - April 1997
Skills
Cloud Computing, Data Center, Enterprise Software, ITIL, Wireless, Managed Services, Virtualization, Mobile Devices, Agile Methodologies, Service Delivery, Network Administration, VoIP, Start-ups, Integration, Infrastructure, Project Management, CRM, Program Management, Networking, Disaster Recovery, Leadership, Technical Leadership, Management, Salesforce.com, Team Leadership, System Deployment, Architecture, NOC, Telecommunications, Unix, SaaS, Business Analysis, DevOps
Education
California Lutheran University 1986 — 1990
BA
California Lutheran University 1986 — 1990
Minor
Telarus, Inc. September 2013 - Present
Magnum Wireless December 2012 - September 2013
CenturyLink March 2007 - December 2012
XO Communications 2006 - 2006
Sprint 1991 - 2005
Skills
MPLS, VoIP, Ethernet, Internet Services, Managed Services, Telecommunications, Unified Communications, Channel, Wireless, Strategic Partnerships, Telephony, Product Management, Call Center, Product Marketing, Professional Services, Direct Sales, Cloud Computing, IP, IaaS, SaaS, PaaS, WAN, WiFi, Wireless Networking, Aruba Wireless, Meraki Cloud Networking, Sales Operations, New Business Development, Salesforce.com, Sales Process, Sales, Program Management, Co-location, Account Management, Data Center, Channel Partners, Networking, Start-ups, Solution Selling, Cold Calling, Call Centers, Lead Generation, SIP, Selling, Marketing, Project Planning, Executive Management, Forecasting, Mobile Devices, Vendor Management
Education
University of Missouri-Kansas City 2000 — 2002
Master of Business Administration (MBA), Business, Management
University of Missouri-Kansas City 2000 — 2002
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Brigham Young University 1976 — 1978
BA, Public Relations & Organizational Communications
CenturyLink April 2011 - Present
Qwest Communications October 2002 - April 2011
PricewaterhouseCoopers January 1995 - October 2002
Skills
SEC filings, Revenue Recognition, Sarbanes-Oxley Act, US GAAP, Financial Reporting, GAAP, Internal Controls, Auditing
Education
The University of Texas at Austin - Red McCombs School of Business 1993 — 1994
MPA
Brigham Young University 1989 — 1992
BA
CenturyLink April 2011 - Present
Qwest Communications January 2003 - April 2011
AT&T Broadband (now Comcast) June 2000 - December 2002
MediaOne Group, Inc. June 1998 - June 2000
U S WEST, Inc. April 1995 - June 1998
Sherman & Howard, LLC June 1990 - April 1995
Skills
Corporate Governance, Litigation, Corporate Law, Intellectual Property, Antitrust Law, Competition Law, Commercial Litigation, Securities Litigation
Education
University of Chicago Law School 1987 — 1990
JD, Law
The University of Chicago 1986 — 1987
A.M., American Literature
Brigham Young University 1980 — 1986
BA, English, Spanish
Gaiam (NASDAQ: GAIA) May 2014 - Present
Imagine Communications (formerly Harris Broadcast) April 2013 - April 2014
Various October 2012 - April 2013
CenturyLink February 2012 - June 2012
CenturyLink (formerly Qwest Communications) January 2004 - February 2012
Verplex March 2002 - November 2003
Infogain May 1999 - December 2001
Arthur Andersen LLP January 1992 - May 1999
Skills
Hyperion Enterprise, PeopleSoft, FRx, Revenue Recognition, SEC filings, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Forecasting, GAAP, Auditing, Accounting, Variance Analysis, SAP ERP, International Accounting, Mentoring Of Staff, SEC Financial Reporting, Board of Directors..., Hands-on Training, Team-oriented, Customer Service, Project Management, SOX 404, SOP 97-2, Business Integration, Monthly Close Process, Account Reconciliation, Journal Entries, Strategic Financial..., Process Improvement, Cross-functional Team..., Technical Accounting..., Stock Compensation, Internal Financial..., Cash Management, Cash Flow, Cash Flow Forecasting, Collections, Billing Process, Budget Process, Revenue Forecasting, IPO, Mergers, Acquisitions, Corporate Tax, CPA, Contract Negotiation, Multinational, Microsoft Dynamics SL
Education
Brigham Young University 1984 — 1991
BS, Accounting
Los Alamos High School
CenturyLink January 2000 - Present
U.S. Army September 1996 - December 1999
Physician Sales and Service July 1995 - December 1995
Skills
Maintenance & Repair, Deliveries, A+ Certified, Broadband, Computer Hardware, LAN-WAN, Computer Network..., Cabling, Routers, Software Installation, WAN, VoIP, Troubleshooting, Switches, Technical Support, Network Design, Software
Education
Brigham Young University - Idaho 2012 — 2017
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pikes Peak Community College 1996 — 2005
Associate of Arts (AA), General Studies
CenturyLink December 2005 - Present
Cable & Wireless Communications July 2001 - November 2005
Exodus Communications March 2001 - June 2001
Exodus Communications February 1999 - February 2001
Cabletron Systems January 1995 - August 1996
Skills
Data Center, Operations Management, Project Management, Internet, Networking, Cisco Technologies, Telecommunications, Vendor Management, Structured Cabling, Cabling, TCP/IP, Web Hosting, Co-location, Managed Services, Outsourcing, Customer Support, Technical Support, Cpr Certified, Unix, Physical Security, SSAE 16, Team Leadership, Team Building, Service Delivery, Cloud Computing, Virtualization, SaaS, DNS, Routing, Change Management, BGP, Content Delivery..., Security, Servers, MPLS, Cisco IOS
Education
San Jose State University 1991 — 1994
Bachelor of Science (B.S.), Management Information Systems (MIS), Cum Laude
Cabrillo College 1990 — 1991
Gavilan College 1988 — 1990
CenturyLink July 2002 - Present
Brigham Young University 1976 - 1978
Skills
Telephone instalation..., Key system installation..., Optical Switching, Switching Systems, DSL, Telephony, Optical Fiber, Ethernet, DWDM, Fiber Optics, Computer Network..., LAN-WAN, Switches, IP, Cabling, Telecommunications, Broadband, DS3, WAN, ISDN, Routers
Education
Brigham Young University 1973 — 1978
Industrial Electronics Technology/Technician
Utah Valley State College
General Education, General Studies
University of Kansas Medical Center 2014 - Present
University of Kansas Medical Center March 2012 - August 2014
Olathe Medical Center September 2011 - April 2012
Research College of Nursing August 2010 - August 2011
CenturyLink March 2002 - June 2010
Sprint March 2000 - March 2002
EDCO May 1999 - March 2000
Ford Motor Credit Company September 1990 - May 1999
United States Navy July 1988 - February 1999
Skills
Data Analysis, Database Management, Budget Management, Auditing, Nursing, Project Planning, Project Execution, Military Experience, Acquisition Integration, Analysis, Budgets, Cross-functional Team..., Database Admin, Healthcare, Management, Microsoft Office, System Administration, Software Documentation, Project Management, Process Improvement, Training, Leadership, Telecommunications
Education
Research College of Nursing 2010 — 2011
B.S.N., Nursing
Texas Woman's University 1996 — 1998
B.S., Psychology
Butler County Community College 1987 — 1989
A.A.
ARBONNE Independent Consultant and District Manager 2012 - Present
CenturyLink May 2007 - January 2012
City of Logan December 2005 - December 2006
Skills
Coaching, Wellness, Marketing, Entrepreneurship, Home Based Business, Skin Care, Network Marketing, Small Business, Lifestyle, Cosmetics, Leadership, Fitness, Sales, Social Networking, Nutrition, Personal Development, Team Building, Leadership Development
Education
Brigham Young University 1980 — 1982
English Language and Literature, General, Psychology
CenturyLink January 2015 - Present
By Monday Inc - Bankability.biz July 2014 - Present
Kaleo 2015 - 2015
Kaleo 2015 - 2015
Kaleo 2014 - 2015
Head2Toe Medical January 2007 - July 2014
DynaVox Technologies October 2011 - April 2014
Zynex Medical March 2008 - January 2011
National DME January 2006 - December 2008
American National DME January 2006 - July 2008
Skills
Orthopedic, Pain Management, Healthcare, Medical Devices, Training, Start-ups, Sales, Spine, Coaching, Physical Therapy, Product Launch, Sales Presentations, Sales Process, Sports, Market Development, Salesforce.com, Medicare, Capital Equipment, Managed Care, Sales Management, Orthopedics, Customer Service, Cold Calling, Insurance, SEO, Sales Operations, Direct Sales
Education
University of Utah 2002 — 2005
BS, Heath Education & Empahsis in Emergency Medicine
Brigham Young University - Idaho 1994 — 1997
AA, Athletic Training
Best Hotel Products, Inc. November 2012 - Present
Marriott International October 2011 - October 2012
Arthur R Marshall Loxahatchee National Wildlife Refuge 2011 - 2011
Jamar Enlightenment Center 2010 - 2010
CenturyLink 2009 - 2009
Skills
LEED, Office Management, Administrative..., High level of initiative, High Level Of Accuracy, Hospitality, Sales, Customer Service, Positive Attitude, Articulate Communicator, Microsoft Office, Exceptional Listener, Good Math Skills, Out Of the Box
Education
Palm Beach State College
Green Institute
Bradley University
B.S., Business Management & Administration
CenturyLink April 1999 - Present
PGI Inc. December 1996 - April 1999
Fountain Technologies Inc March 1995 - December 1996
Skills
Solution Selling, Managed Services, Cloud Computing, Professional Services, Data Center, Telecommunications, VoIP, MPLS, SIP Trunking, Account Management, Co-location, Sales Operations, Networking, Security, Customer Retention, Management, Network Security, Business Development, Leadership, Unified Communications, SaaS, Call Centers, Sales, Selling, Technical Support, Network Administration, Customer Experience, Qualifying Prospects, Contact Centers, Proposal Writing, Telecommunications..., Consultative Selling, Cisco CSE Certified, Web Hosting & Cloud..., Collaborative Problem..., Customer Focused, Proposal Development, Presentation..., Managed Hosting, MPLS Networking, Salesforce.com, Sales Prospecting, Prospect Research, Prospecting New Clients, Cost Reduction..., New Business Development
Education
Stockton University 1992 — 1994
Bachelor of Arts, Business Management
Brookdale Community College 1990 — 1992
Associate of Arts (A.A.), Business Administration and Management, General
Oak Hill Academy
CenturyLink May 2015 - Present
CenturyLink December 2012 - May 2015
CenturyLink April 1999 - December 2012
Qwest Communications July 2005 - May 2011
Skills
Microsoft Office, Access, Analysis, Data Management, Leadership Development, Budget Analysis, Budget Management, Organizational..., Compliance Audits, Sales Compensation, Project Planning, PowerPoint, Performance Management, Change Management, Employee Engagement, Data Analysis, Coaching, 360 Feedback, Databases, Customer Relations, Change Leadership, Budgets, Program Management, Team Leadership, Call Centers, Cross-functional Team..., Telecommunications, Customer Retention, Customer Service, Strategic Planning, Management, Vendor Management, Customer Experience, Customer Satisfaction, Process Improvement
Education
Briar Cliff University 2009 — 2011
Business Administration
Montana State University-Bozeman 1996 — 1998
Psychology
CenturyLink October 2012 - Present
CenturyLink August 2009 - Present
Qwest Communications February 2008 - July 2009
Qwest Communications January 2006 - January 2008
Qwest Communications July 2002 - January 2006
Qwest Communications August 1999 - July 2002
XEL Comunications Inc August 1998 - April 1999
XEL Communication Inc August 1997 - August 1998
XEL Communication Inc November 1996 - August 1997
XEL Communication Inc November 1994 - November 1996
Skills
Telecommunications, Cross-functional Team..., Process Improvement, Forecasting, Supply Chain Management, Inventory Management, Project Planning, Management, Procurement, Strategic Sourcing, Vendor Management, Supply Management
Education
California Polytechnic State University-San Luis Obispo 1983 — 1986
BS, Business Administration with concentration in Accounting
PFITR May 2015 - Present
Howie Weinberg Mastering 2012 - Present
Audio Engineering October 2011 - Present
CenturyLink January 2015 - May 2015
AppFog March 2014 - March 2015
Mobile Roadie January 2012 - 2014
Slate Digital November 2011 - October 2012
WERS 88.9 FM September 2007 - August 2010
Emerson College IT 2009 - 2010
Skills
Recording, Pro Tools, Audio Engineering, Music Production, Audio Editing, Sound, Audio Post Production, Sound Design, Live Sound, Sound Editing, Reason, Ableton Live, Final Cut Pro, Logic Pro, Music, Technical Support, Quality Assurance, Mastering, MIDI, Music Industry, Mobile Devices, Digital Audio, Music Technology, Professional Audio, Audio Processing, New Media, Mac OS, Sound Mixing, Mobile Applications, OS X, Post Production, Video, Social Media, Web Development
Education
St. Louis Community College
Computer Science Coursework, Computer Science
Butte College 2013 — 2014
CS Coursework, Computer Science
Emerson College 2006 — 2010
BA, Visual Media Arts
Clayton High School 2002 — 2006
HSD, General Studies
CenturyLink February 2015 - Present
CenturyLink Business June 2013 - Present
AT&T Mobile Tel October 2010 - June 2013
Dominion Enterprises January 2006 - July 2010
DealerSocket January 2003 - January 2006
MCIWorldCom April 1996 - January 2003
Skills
Sales Management, Salesforce.com, CRM, Sales Process, Cloud Computing, Selling, Telecommunications, Software Solution Sales, Software Sales..., Enterprise Solution..., Management, Marketing, Account Management, Managed Services, Cold Calling, Leadership, Sales, Networking, Email Marketing, Customer Satisfaction, Online Advertising
Education
Army & Navy Academy (Carlsbad California
High School, College Prep
Brigham Young University - Idaho
Bachelor's degree, Business Administration and Management, General
Brigham Young University - Idaho
Bachelor's Degree, Business Administration and Management, General
Comcast October 2015 - Present
CenturyLink January 2012 - Present
Qwest September 2009 - January 2012
CenturyLink January 2003 - September 2009
Qwest September 2002 - January 2003
Qwest February 2001 - January 2002
U S WEST January 2000 - February 2001
Skills
International Project..., Supervisory Skills, Vendor Management, Sales Support, Customer Satisfaction, Cisco, Non-profit..., Board Relations, Product Development, Change Management, Managed Services, Customer Relations, Customer Presentations, Customer Service, International Relations, International Business, Supervisory Experience, ATM networks, Frame Relay, MPLS VPN, Microsoft Office, Adtran, Juniper, Leadership Mentoring, Network Design, SIP Trunking, Cisco Technologies, Call Centers, Co-location, Cross-functional Team..., Telecommunications, Sales Operations, Product Management, T1, MPLS, IP, Ethernet, WAN, Metro Ethernet, Networking, ATM Networks, Collaborative Problem...
Education
University of Phoenix 2004 — 2018
Bachelors of Arts in Business Management, Business Administration, Management and Operations
Brown College 1997 — 1999
Associate of Applied Science in Electronics and Computer Technology, Computer and Electronics
CenturyLink January 2015 - Present
Skills
Full-cycle Recruiting, Technical Recruiting, Corporate Recruiting, Internet Recruiting, Sourcing, Graduate Recruitment, Applicant Tracking..., Talent Acquisition, Recruitment/Retention, Onboarding, Hiring, Direct Sourcing, Resume Writing, Strategic Sourcing, AIRS, Social Media, Recruiting, Employee Relations, University Relations, College Recruiting, Talent Management, Executive Search, Employer Branding, Management, Interviews, Program Management, HR Policies, Human Resources, Training, Strategy, HRIS, Contract Recruitment, Full-life Cycle..., Screening, Screening Resumes
Education
Emmanuel College 2005 — 2008
Masters
Bridgewater State University 1997 — 2001
Bachelors
Archbishop Williams High School 1992 — 1996
High school diploma
Acxiom IT Outsourcing August 2015 - Present
CenturyLink January 2013 - October 2014
Savvis July 2003 - December 2012
Global Telesystems 1998 - 2001
Bankers Trust 1998 - 1998
UBS 1997 - 1998
BMP International 1994 - 1998
Arthur D. Little 1988 - 1992
Skills
Strategic Planning, Due Diligence, Mergers & Acquisitions, Forecasting, Corporate Development, Integration, Corporate Finance, Finance, Business Strategy, Executive Management, Program Management, SaaS, Restructuring, Enterprise Software, Networking, Cloud Computing, Private Equity, Negotiation, Mergers, Professional Services, Telecommunications, Management, Valuation, Data Center, Investments, Start-ups, Equities, Emerging Markets, Strategy, Business Development, IPO, Business Alliances, Go-to-market Strategy, Strategic Partnerships
Education
London Business School 1992 — 1994
MBA
Brown University 1984 — 1988
BA, Economics and International Relations
Universidad de Córdoba
Study abroad, full immersion
Seller Publications August 2015 - Present
CenturyLink September 2014 - June 2015
Panda Express December 2013 - November 2014
Center Partners March 2013 - June 2013
Chevron March 2012 - February 2013
Convergys February 2009 - June 2009
Western Wats January 2007 - March 2008
Skills
Proofreading, Customer Service, Direct Sales, Typing, Multi-tasking Skills, Friendly Personality, Writing, Digital Art, Typography, Creativity, Professionalism, Persuasion, Technical Support, Call Centers, Customer Satisfaction, PowerPoint, Teamwork, Microsoft Excel, Microsoft Office, Communication, Time Management, Customer Experience
Education
Stevens-Henager College 2011 — 2013
Graphic Design
Brigham Young University - Idaho 2006 — 2007
English/Language Arts Teacher Education
Thomson Reuters August 2015 - Present
CenturyLink June 2013 - March 2015
AT&T Mobility July 2007 - April 2013
Doolittle's Wood Fire Grill July 2006 - February 2007
Walt Disney World December 2004 - September 2005
Verizon Wireless April 1997 - June 2004
RadioShack June 1996 - March 1997
Skills
Leadership, Sales, Training, Management, Program Management, Telecommunications, Direct Sales, Account Management, Operations Management, Sales Management, Team Leadership, Solution Selling, Customer Retention, Customer Satisfaction, Customer Service, Sales Operations, Wireless, CRM, Business Development, Contract Negotiation, Project Management, Team Building, Cold Calling, Networking, Salesforce.com, Mobile Devices, B2B, New Business Development, Managed Services, Business Strategy, PowerPoint, Employee Relations, Retail, Customer Experience, Human Resources, Sales Process, Negotiation
Education
Brown College 2004 — 2005
Associate's degree, Technology and Applied Science, 3.92 GPA
RNO Exhibitions January 2015 - Present
UtilityMate Trailers August 2014 - Present
CenturyLink July 2012 - June 2014
Skills
Leadership, Customer Service, Entrepreneurship, Marketing, Marketing Strategy, Process Improvement, Telecommunications, Customer Satisfaction, Operations Management, Team Leadership, CRM, Call Centers, Customer Retention, Sales Operations, Customer Experience, Team Building, Account Management, Direct Sales, Sales Management, Training, Management, Sales, Strategic Planning, New Business Development, Sales Process, Microsoft Excel, Project Management
Education
Broward College 2004 — 2006
Marketing
MOM Brands September 2012 - Present
CenturyLink June 2011 - September 2012
CenturyLink August 2009 - June 2011
Skullcandy Inc. May 2009 - November 2010
Embarq February 2006 - August 2009
Pod Headz October 2007 - December 2007
Payless ShoeSource 2003 - 2005
The Home Depot 1998 - 2001
Skills
Start-ups, Analysis, Strategy, Budgets, Management, Microsoft Excel, Microsoft Office, Entrepreneurship, Business Analysis, Strategic Planning, Process Improvement, Cross-functional Team..., Project Planning, Economic Development, Project Management, Pricing, Forecasting, Leadership, Sales, Strategic Consulting, New Business Development, Financial Modeling, Finance, Competitive Analysis, Product Innovation, Innovation Development, entre, business, consul, Change Management, Program Management, Program Evaluation, Process Optimization, Pricing Strategy, Contract Pricing, Pricing Optimization, Bid Pricing, Business Intelligence, Business Process..., Cost Reduction, Profit Optimization, Economic Modeling, Corporate Finance, Managerial Finance, manage, Economics, Analytical Modelling, financial mode, Retail Marketing, Price Elasticity
Education
Brigham Young University 2001 — 2003
MBA, Finance
Brigham Young University 1991 — 1995
B.A., Economics
Cisco August 2014 - Present
Lumos Networks January 2014 - August 2014
AMF June 2013 - December 2013
CenturyLink June 2012 - March 2013
Mediacom Communications January 2011 - May 2012
Verizon Wireless June 2008 - December 2010
Skills
CCNA, OSPF, Switches, Routers, Cisco Technologies, CCNP, EIGRP, MPLS, QoS, RIP, VLAN, Routing Protocols, STP, IPv6, VTP, Catalyst Switches, NAT, Wireshark, CCIE Routing and..., HSRP,GLBP, VRRP, BGP, ACLS, Multicast PIM Protocols, Visio, Solarwinds,..., Sniffer, Envision,..., ASR 9K, LDP, MPLS VPN, MS.Office, PL'/SQL Developing, DMVPN, NHRP, RGMP,CGMP,IGMP, IPSec, GRE, Configuration, Troubleshooting, Optimizing, Designing, Shaping,Policing Traffic, Etherchannels, ACLs,NAT,PAT, Monitoring, Congestion Management, 7206,7609, 3800, 3760,..., WLC,AP,WCS,ACS, Prioritize traffic, ASA 5585,5505,5510
Education
Brookdale Community College 2007 — 2008
Computer Science, CCNA Certification
GCET 1999 — 2003
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
CenturyLink May 2015 - Present
Self-employed January 2014 - Present
InsideSales.com September 2014 - April 2015
InsideSales.com May 2013 - September 2014
MultiView February 2013 - April 2013
Property Solutions International Inc. April 2012 - February 2013
Vivint April 2010 - April 2012
ComedySportz December 2009 - April 2010
BYU Theater & Media Arts Dept September 2009 - December 2009
Associate Producer September 2008 - August 2009
Skills
Video, Video Editing, Video Production, Leadership, Public Speaking, Sales, Online Advertising, Salesforce.com, Training, Creative Writing, Lead Generation, Business Development, B2B, SaaS, Editing, Recruiting, Organizational..., Screenwriting, Management, Advertising, Entrepreneurship, Human Resources, Insidesales.com, Producing, Acting, Tomfoolery, Voice Over, Humor, Adobe Creative Suite, Videography, Digital Video, Web Video
Education
Brigham Young University 2003 — 2009
BA, Media Arts
Lone Peak High School 2000 — 2003
Silver Star - Broadband, Fiber, Circuits, Phone Systems, Security, Control Systems, Wireless Phone October 2014 - Present
CenturyLink January 2005 - October 2014
Skills
Telecommunications, VoIP, Sales, Solution Selling, Managed Services, Unified Communications, Microsoft Office, IP, MPLS, Wireless, Customer Satisfaction, Direct Sales, Leadership, Sales Management, Customer Retention, Call Centers, Training, Team Building, Customer Experience, Account Management, Sales Operations, Cross-functional Team..., Sales Process, Strategic Planning, Vendor Management, Marketing, Management, Team Leadership
Education
Brigham Young University - Idaho 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Blackfoot high school 1995 — 1998
High School Diploma
CenturyLink December 2014 - Present
Dial800 June 2011 - December 2014
Prosodie Interactive February 2008 - June 2011
Intelemedia 2006 - 2008
UCN 2004 - 2006
Rimrock Technologies 2002 - 2004
Sprint 2000 - 2002
Skills
Solution Selling, CRM, VoIP, Selling, Leadership, Sales Process, Sales, Marketing, Enterprise Software, Managed Services, New Business Development, Marketing Strategy, Wireless, Sales Management, Call Centers, Salesforce.com, Business Development, Direct Sales, Account Management, Strategic Planning, SaaS, IVR, Lead Generation, Call Center, Team Management, Consulting, Selling Skills, Strategic Partnerships, Strategic Consulting, Budgets, Telecommunications, Cloud Computing
Education
Brigham Young University 1992 — 1995
Bachelor of Arts (B.A.), Political Science and Government
CenturyLink July 2009 - Present
EMBARQ May 2007 - July 2009
Wells Fargo Financial July 2004 - April 2006
JapanWorks Development July 2003 - July 2004
Skills
Marketing Strategy, Social Media Marketing, Integrated Marketing, Product Marketing, Strategy, Marketing, Management, Sales, Direct Sales, Product Launch, Market Planning, Competitive Analysis, Product Management, Cross-functional Team..., Telecommunications, Financial Modeling, Strategic Partnerships, Lead Generation, Marketing Management, Go-to-market Strategy, Multi-channel Marketing, Strategic Planning
Education
University of Notre Dame 2006 — 2007
Masters of Business Administration, Marketing
Brigham Young University 1998 — 2004
Bachelors of Science, Business Administration; Finance
CenturyLink July 2011 - Present
USTelecom Association May 2005 - July 2011
U.S. Congressman C.L. "Butch" Otter February 2002 - May 2005
Senate Aging Committee 2001 - 2002
U.S. Senator Larry E. Craig 2000 - 2001
Skills
Legislative Relations, Appropriations, Political Strategy, Coalitions, Public Policy, Legislative Affairs
Education
Idaho State University 1997 — 1999
BA, Political Science
Brigham Young University - Idaho 1994 — 1996
AA, Broadcasting
Kimberly High School 1990 — 1993
HS Diploma
CenturyLink June 2014 - Present
AT&T November 1997 - December 2010
Skills
MPLS, Managed Services, Unified Communications, Solution Selling, Telecommunications, VoIP, Direct Sales, Wireless, Telephony, IP, Long Distance, Ethernet, Account Management, Co-location, Cold Calling, Sales, Sales Process, Security, Selling, Broadband, Customer Retention
Education
California Polytechnic State University-San Luis Obispo 1989 — 1993
BS, Social Sciences
CenturyLink September 2014 - December 2014
Consultant May 2013 - August 2014
BI WORLDWIDE October 2012 - March 2013
BI WORLDWIDE December 2004 - October 2012
Bridgz Marketing Group (Formerly Digital Marketing Group) February 2002 - December 2004
Skills
Windows 7, Customer Service, MS Office Suite-..., Veritas 9.0 Backup..., Bugzilla, Great Plains Software, Microsoft visio, VPN, Citrix, Altiris, McAfee, Adobe Acrobat, Windows 2000, Windows XP Pro, Windows Vista, Windows Server 2000/2003, Windows Server 2012..., Cisco IOS, Cisco Routers, Cisco switches, EIGRP, OSPF, Routers, Juniper, Alcatel
Education
New Horizon Computer Learning Center 2013 — 2014
Cisco Certified Network Asociate (CCNA), Cisco Routing and Switches
KRS Business and Computer School 1999 — 2000
Diploma and MCSE Certification, NT Administerator (Windows NT 4.0)
Brock University
Bachelor's Degree, Urban and Environmental studies / Biological Science
Melaleuca:The Wellness Company October 2012 - February 2013
Mountain View Hospital August 2011 - August 2012
CenturyLink February 2011 - August 2011
Netmark Associates June 2010 - January 2011
Advanced Health & Physical Therapy May 2005 - June 2010
Curtis & Porter Law Firm October 2001 - May 2003
Skills
Management, Successful Business..., Marketing, Sales, Sales Management, Entrepreneurship, Social Media Marketing, Chiropractic Assistant, Leadership, Time Management, Teamwork, Social Networking, Microsoft Office, Healthcare, Small Business, Microsoft Word, Customer Service
Education
Brigham Young University - Idaho 2013 — 2015
Registered Nursing/Registered Nurse
Eastern Idaho Technical College 2011 — 2012
Practical Nursing, Vocational Nursing and Nursing Assistants
Idaho State University 2011 — 2012
General Studies
CenturyLink January 2008 - Present
Skills
Product Management
Education
Butler University
MBA
Indiana University - Kelley School of Business
Business
Charter Communications March 2015 - Present
CenturyLink June 2011 - March 2015
Qwest Communications June 2008 - August 2011
Office Stuff, Inc. January 2004 - June 2008
Buddy Brown and Associates January 2002 - January 2004
Boise Cascade Office Products 1984 - December 2000
Skills
Vendor Management, Contract Management, Contract Negotiation, Management, Strategic Sourcing, Negotiation, Manufacturing, Human Resources, Real Estate, Sales, Project Management, Procurement, Risk Management, Process Improvement, Forecasting, Cross-functional Team...
Education
Brooks College
Business
CenturyLink January 2015 - Present
Cisco Systems February 2012 - August 2014
Marketstar/Google May 2011 - February 2012
Able Body Labor June 2009 - October 2010
SOS Staffing 2007 - 2009
McGraw-Hill Construction 2003 - 2007
Skills
Direct Sales, Selling, Program Management, Sales, Sales Management, Account Management, Cold Calling, Marketing, Salesforce.com, Customer Service, Recruiting, Sales Process, Lead Generation, Advertising, B2B, CRM, Sales Operations
Education
Brigham Young University
Business Management
CenturyLink 2012 - Present
Verizon Telecom December 2004 - March 2010
Cipher Systems, Annapolis, MD March 2003 - December 2004
Fuld & Company December 2000 - October 2002
Skills
Competitive Intelligence, Competitive Analysis, Qualitative Research, Market Analysis, Market Research, Segmentation, Pricing Analysis, Pricing Strategy, Business Analysis, Product Development, Business Case, Cross-functional Team..., Telecommunications, Enterprise Systems
Education
University of Maryland College Park 1995 — 1998
Masters, Management
Bryant University 1986 — 1989
Bachelor of Science, Business
Lockheed Martin August 2013 - Present
StreetSmart Call Centre November 2009 - Present
Bank of America January 2011 - August 2013
CenturyLink May 2010 - January 2011
Delta Air Lines September 1999 - December 2009
Delta Airlines September 1996 - September 1999
Delta Air Lines 1988 - 1996
Skills
Call Center, IVR, Telecommunications, Access, Management, Avaya, Business Analysis, Call Routing, ACD, Project Planning, Troubleshooting, Process Improvement, Team Building, Change Management, Analysis, CTI, Business Process..., Visio, Call Centers, CRM, Integration, Training, SharePoint, Business Process, IT Management, Quality Assurance, Six Sigma, Disaster Recovery, Requirements Gathering, Software Documentation, Service Delivery, IT Service Management, IT Operations, Outsourcing, Vendor Management, Requirements Analysis, Project Portfolio..., PMO, Team Leadership, System Deployment, Program Management, Software Project..., IT Strategy, Team Management
Education
Brigham Young University 1975 — 1979
California State University-East Bay
Computer Science
Comcast Business March 2015 - Present
Comcast May 2013 - Present
CenturyLink October 2012 - May 2013
CenturyLink October 2011 - October 2012
Qwest March 2009 - October 2011
Denver Growth Partners, Private Equity Firm, LLC 2008 - 2008
GolfTEC 2007 - 2007
Praxis Advisory Group 2006 - 2007
Dover Motorsports Inc 2005 - 2005
Texas Ragners Baseball Club 2002 - 2004
Skills
Business Development, Account Management, Corporate Finance, Cost Management, Customer Service..., Strategy Implementation, Negotiation, Analysis, Segmentation, Financial Modeling, Customer Retention, Sales, New Business Development, Market Analysis, Financial Analysis, Product Management, Acquistion Strategy, Consumer Marketing, P&L Responsibility, Forecasting, Strategy, CRM, Leadership, Management, Pricing
Education
Bucknell University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
MBA - University of Denver 2006 — 2009
MBA
Master in Finance - University of Denver 2006 — 2009
Masters in Finance, Corporate Finance
Head Start Limited September 2013 - May 2014
CenturyLink August 2010 - July 2013
Earl May Seed & Nursery April 2010 - August 2011
YouthBuild USA November 2008 - January 2010
Taco John's International, Inc. December 2002 - January 2010
Skills
Microsoft Office, Teamwork, Team Leadership, Time Management, Organization &..., Circuit Design, Quality Assurance, Communication Skills, Event Planning, Customer Service, Leadership, Management, Marketing, PowerPoint, Public Speaking, Sales
Education
Briar Cliff University 2004 — 2008
Bachelor's degree, Criminal Justice and Corrections
CenturyLink January 2013 - Present
Husch Blackwell July 2011 - January 2013
Jacobs Chase July 2006 - July 2011
Modrall Sperling Law Firm June 2004 - June 2006
Skills
Real Estate
Education
Brigham Young University—J. Reuben Clark Law School 2001 — 2004
JD, Law
Cornell University 1994 — 1998
Bachelor of Arts, Economics
Cherry Creek High School 1990 — 1994
Adams12 Five Star Schools January 2015 - Present
Gringo's Best Import Export llc January 2014 - Present
CenturyLink June 1999 - June 2014
Communications Workers of America July 1999 - March 2001
Alliance Data March 1999 - June 1999
TeleTech September 1997 - March 1999
New Beford Public Schools January 1993 - August 1997
VF Outlet June 1991 - January 1993
Skills
Time Management, Teaching, Quality Assurance, Export, Import, Training, Leadership, Strategic Planning, Facebook, Customer Service, Microsoft Office, Marketing, Management, Coaching, Negotiation, Public Speaking, Sales, New Business Development, Sales Management, Marketing Strategy, Microsoft Excel, Program Management, Event Planning
Education
International Import Export Institute 2009 — 2011
Certification, Certified U.S. Compliance Officer and Certified Import Professional
Pace University 2000 — 2003
Certificate, Centeral Office Technicain
Bridgewater State University 1994 — 1995
Education
University of Massachusetts Dartmouth 1993 — 1994
Teacher certification, Education, 4.0 student teaching 3.96 over all GPA
University of Massachusetts Dartmouth 1991 — 1993
Bachelors, History
Bristol Community College 1988 — 1991
Pre-Professional, General
Greater New Bedford Regional Vocational Technical High School 1984 — 1988
High School Diploma, Plumbing and Pipe fitting, 9-12
CenturyLink May 2015 - Present
CenturyLink Business for Enterprise May 2015 - Present
Independant Wellness, Health, Fitness Coach October 2009 - Present
Skills
The growth on technology, Health and wellness, listening and getting..., Money saving technology..., saving on medical..., Strategy
Education
Broadview University 2009 — 2011
Science in behavorial health and Wellness,& fitness, Health and Wellness & Business
American Equipment & Auction Company August 2013 - Present
F & P Georgia May 2012 - June 2013
CenturyLink October 2011 - May 2012
Skills
Automotive, AutoCAD, Project Management, Welding, Manufacturing, Customer Satisfaction, Process Improvement, Root Cause Analysis, 5S, Quality Management, Facilities Management, Construction Management, CPM Scheduling, On-Screen Takeoff, Construction Consulting, Change Orders, Construction, Construction Safety, Punch Lists, Construction Drawings, Shop Drawings, Construction Processes, Training, Customer Service, Inventory Management, Sales
Education
BYU-Idaho 2002 — 2009
Bachelor of Physical Science, Construction Management
BYU-Idaho 2002 — 2009
Bachelor of Physical Science, Construction Management
CenturyLink Government Services December 2011 - Present
CenturyLink January 2006 - November 2011
Sprint 2000 - 2005
Skills
Telecommunications, Managed Services, Solution Selling, Call Centers, CRM, Selling, VoIP, Sales Management, SIP, MPLS, Telephony, IP, Strategy, Cisco Technologies, Networking, Contract Negotiation, Management, Unified Communications, Leadership, Ethernet, Data Center, Co-location, Cloud Computing
Education
Broome Community College
Accounting
NetWize August 2015 - Present
Meadow International January 2015 - August 2015
Juniper Networks August 2012 - December 2014
CenturyLink June 2011 - August 2012
AT&T June 2007 - June 2011
Podfitness, Inc. April 2006 - May 2007
SAVVIS November 2004 - March 2006
ZingBack, Inc. January 2003 - November 2004
Broadwing July 2000 - 2002
MCI April 1997 - July 2000
Skills
Cloud Computing, Data Center, Co-location, Strategic Partnerships, Managed Services, New Business Development, Strategy, SaaS, Solution Selling, Business Strategy, Networking, Wireless, Business Planning, Telecommunications, Direct Sales, Start-ups, Leadership Development, Sales Operations, Professional Services, Coaching, Sales Process, Public Speaking, Network Architecture, Business Development, Channel Partners, IaaS, Cloud Applications, Strategic Planning, Strategic Leadership, Nonprofits
Education
University of Denver 2000 — 2004
Masters of Telecommunications, Telecommunications, Finance, Management
University of Alabama at Birmingham
Bachelors of Science, Business, Spanish, Marketing
Ricks College 1986 — 1990
Associates, Communications
CenturyLink January 2007 - Present
CenturyLink May 1988 - Present
Sprint/Nextel SBS May 2006 - December 2006
Wholesale & Interconnection Management February 2005 - May 2006
Sprint SBS June 2004 - February 2005
Sprint SBS January 2004 - May 2004
Sprint LTD July 2000 - December 2003
Sprint LTD February 1998 - July 2000
Sprint LDD October 1996 - February 1998
Sprint LDD October 1996 - February 1998
Education
Longview Community College 1988 — 1989
General Studies, B
Butler County Community College 1985 — 1986
Accounting, A
Community College of Southern Nevada 1979 — 1979
Business Administration, Management and Operations, A
CenturyLink January 2006 - Present
Sprint August 1996 - January 2006
Raetheon E-Systems May 1986 - August 1996
Education
Butler Community College 1984 — 1986
Slumberland Furniture May 2010 - Present
CenturyLink October 2007 - May 2010
Cindy Gerke and Associates, Inc. 2005 - 2008
Barnes & Noble 2005 - 2007
Shoreline Realty 2000 - 2004
Musicland 1992 - 2000
B. Dalton Booksellers 1986 - 1991
Education
Capella University 2008 — 2010
Business Management
Cabrillo College 1985 — 1987
CenturyLink April 2010 - Present
Sony Ericsson Mobile Communications 2007 - April 2010
NORTEL 2003 - 2007
Progress Energy September 2001 - April 2003
CSC 2001 - 2001
interpath communications 1998 - 2000
Skills
Process Improvement, Program Management, Logistics, Accounting, Management, Product Development, Budgets, SAP, Cross-functional Team..., Analysis, Finance, Project Management, Internal Controls, Variance Analysis, Supply Chain, Data Analysis, Telecommunications
Education
James Madison University - College of Business
MBA, Finance and Management
Bridgewater College
BA, Economics and Business Administration
CenturyLink May 2009 - Present
Baxter & Associates, LLC May 2008 - May 2009
Mobile Satellite Ventures LP June 2007 - May 2008
Education
New York University - Leonard N. Stern School of Business 1972 — 1978
MBA, Business Management & Legal
Bucknell University 1967 — 1971
BSEE, Electrical Engineering & Computer Science
CenturyLink Business June 2013 - Present
CenturyLink April 2001 - Present
CenturyLink June 2009 - June 2013
Embarq February 2008 - June 2013
Embarq October 2004 - February 2008
Sprint Nextel 2001 - 2004
KWES-TV 1998 - 2000
Skills
VoIP, Leadership, Budgets, Forecasting, Telecommunications, Direct Sales, Process Improvement, Contract Negotiation, Finance, Telephony, Account Management, Sales Presentations, Solution Selling, Call Centers, MPLS, Managed Services, Salesforce.com, Wireless, Cross-functional Team..., Selling, Sales Operations, Product Management, Unified Communications, Sales Process, Strategic Partnerships, Vendor Management, Customer Retention
Education
Brigham Young University 1995 — 1998
Bachelor of Arts (B.A.) - Communications, Broadcast Journalism
Brigham Young University 1994 — 1998
Bachelor of Arts (B.A.), Broadcast Journalism
CenturyLink July 2009 - Present
Embarq May 2006 - July 2009
Sprint May 1996 - May 2006
Sprint May 1990 - May 2006
United States Coast Guard Reserve May 1986 - April 1994
Skills
Leadership, Telecommunications, Operations Management, Project Management, Program Management, Process Improvement, Wireless, Vendor Management, Billing Systems, Cross-functional Team..., Integration, Business Analysis, Business Process...
Education
California Coast University 1992 — 1995
BS, Mangement
Canada College 1985 — 1989
AA, Liberal Arts
CenturyLink January 2000 - Present
Education
Briar Cliff University 1990 — 1994
CenturyLink November 1979 - Present
Skills
Wireless, Ethernet, VoIP, MPLS, Telecommunications
Education
Brigham Young University 1972 — 1976
CenturyLink April 2011 - Present
Qwest Communications January 2003 - March 2011
American Management Systems 1995 - 2002
Skills
Analysis, Project Management, Process Improvement, Program Management, Leadership, Management, Requirements Analysis, Integration, Telecommunications, Vendor Management, Team Leadership, Business Analysis, SDLC, Sales, PMP, Call Centers, Cross-functional Team..., Requirements Gathering, Quality Assurance, Business Process..., Software Project..., Strategic Planning
Education
Brigham Young University 1991 — 1994
Bachelor of Science (BS), Management Information Systems, General
CenturyLink January 2007 - Present
CenturyLink January 2007 - Present
Qwest Communications July 2005 - January 2007
Qwest Communications April 2002 - July 2005
iLumin Corporation August 2000 - June 2001
Skills
Program Management, Call Center, Project Management, Management, Problem Solving, Troubleshooting, Account Management, Telecommunications, Customer Satisfaction, E-commerce, Strategic Planning, Analysis, Call Centers, Customer Experience, Vendor Management, Cross-functional Team..., Strategy, Networking, Business Analysis, Product Management, Marketing
Education
Brigham Young University 1986 — 1992
Bachelor of Science (B.S.), Business Administration and Management, General
CenturyLink 1981 - Present
Skills
Strategy, Telecommunications, Wireless, Leadership, Cross-functional Team..., Management, Strategic Planning
Education
Brown University 1970 — 1974
BA, Urban Studies
University of Colorado Boulder
MPA
CenturyLink 1994 - Present
Education
Brandeis University
University of Colorado School of Law
Esurance April 2014 - Present
Esurance April 2013 - April 2014
Esurance June 2012 - April 2013
CenturyLink September 2011 - August 2012
Midwest Data LLC May 2007 - April 2009
Midwest Data LLC May 2003 - May 2007
Cross USA August 2000 - September 2002
United Health Care January 1998 - August 2000
Minnegasco March 1996 - December 1997
Minneagasco October 1989 - October 1992
Skills
Software Documentation, Business Analysis, Software Development, Project Management, Analysis, SDLC, Business Process, Leadership, COBOL, Business Requirements, Change Management, Mainframe, Visio, Requirements Analysis, SharePoint, Requirements Gathering
Education
Brown College 1982 — 1982
Certificate in Computer Programming, Computer Programming
CenturyLink April 2012 - Present
Qwest 2000 - 2012
Education
Brigham Young University 1995 — 2000
B.S., Microbiology, Chemistry
CenturyLink July 2013 - Present
Centurylink July 2013 - Present
AT&T October 2007 - July 2013
AT&T March 2005 - October 2007
AT&T May 2003 - March 2005
Medical Doctor's Research January 2000 - April 2003
Skills
Management, Telecommunications, Networking, Customer Service, Government, Call Centers, Customer Satisfaction, Customer Experience, VoIP, Wireless, Customer Retention, Vendor Management, Project Management, Sales
Education
Broward College 1997 — 1999
Associate's Degree
CenturyLink October 1989 - Present
Skills
VoIP, Ethernet
Education
Bridgewater College 1985 — 1989
MrGraph LLC May 2013 - Present
CenturyLink November 2013 - August 2015
TD Auto Finance September 2011 - May 2013
Bank Of America April 2010 - July 2011
Chrysler Financial November 1991 - September 2009
Skills
Cognos, Microsoft Excel, Microsoft SQL Server, Business Objects, VBA, Automotive, Marketing, Analysis, Facebook, Social Media, Forecasting, Mobile Devices, Team Leadership, Sales Operations, Sales Management, Process Improvement, Customer Satisfaction, Strategy
Education
Butler University 1996 — 1997
Master of Business Administration (M.B.A.), Finance
Indiana University Bloomington 1987 — 1991
BS, Marketing
CenturyLink September 2010 - Present
QWEST COMMUNICATIONS CORP July 2007 - September 2010
Eschelon Telecom June 2006 - July 2007
Skills
CCDA, A+ Certified, Network + Cerified, JNCIA
Education
Brown College 2003 — 2004
Associate, Network Design
AT&T Mobility April 2013 - Present
CenturyLink October 2008 - March 2012
Qwest Communications May 2000 - October 2008
Skills
Telecommunications, Telephony, Wireless, VoIP, Account Management, Ethernet, MPLS, Business Services, Provisioning, Call Center, Service Delivery, Data Center, Customer Experience, Sla, IP, E911, voLTE, Project Management
Education
Middlebury Institute of International Studies at Monterey 1992 — 1994
MBA, International Management, Japanese
Brigham Young University - Hawaii 1988 — 1992
BS, International Management
CenturyLink May 2013 - Present
CenturyLink September 2012 - Present
CenturyLink June 2011 - September 2012
CenturyLink February 2010 - June 2011
CenturyLink January 2007 - October 2009
CenturyLink February 2004 - January 2007
Skills
PeopleSoft, Accounts Payable, Invoicing, Process Improvement, Customer Service, Microsoft Office, Team Building, Microsoft Excel, Teamwork, PowerPoint, Microsoft Word, Forecasting, Telecommunications, Salesforce.com, Vendor Management, Data Analysis, Access, Financial Analysis, Sarbanes-Oxley Act, Xign, TrueComp, VBA
Education
MidAmerica Nazarene University 2006 — 2008
MBA, Business
Brigham Young University 1996 — 2002
BS, Human Development
Piper Jaffray May 2013 - Present
CenturyLink March 2012 - May 2013
Qwest Communications April 1999 - March 2012
Skills
MPLS, Telecommunications, VoIP, Cisco Technologies, VPN, Frame Relay, Ethernet, Data Center, IP, Switches, WAN, LAN-WAN, T1
Education
Brown College
Salt River Project January 2013 - Present
CenturyLink November 2010 - January 2013
Focus Development Group 1999 - 2008
David T. Phillips and Co. 1996 - 1999
Skills
Project Management..., Property Management, Strategic Planning, Contract Negotiation, Team Building, Negotiation, Budgets, Telecommunications, Project Management, Construction Management, Construction, Microsoft Office, Feasibility Studies, Financial Analysis, Development of..., Employee Training
Education
Brigham Young University 1994 — 1996
Master of Business Administration (MBA), Marketing / Finance
Brigham Young University 1991 — 1994
Bachelor of Arts (BA), Economics
CenturyLink June 2010 - Present
Qwest Communications December 2007 - June 2010
Qwest June 2006 - November 2007
Qwest September 2005 - June 2006
AT&T February 2000 - September 2005
US Navy December 1995 - February 2000
Skills
VBA, Microsoft Office, Copper Cabling, Customer Satisfaction, Network Security, Performance Metrics, Performance Management, Supervisory Experience, Construction Safety
Education
California Baptist University 2002 — 2005
Bachelor's degree, Management Information Systems, General, 3.0
Hawaii Pacific University 1998 — 1999
General Studies, 3.0
Integra February 2014 - Present
CenturyLink June 2011 - February 2014
Food Chain Safety March 2013 - January 2014
City of Franklin, ID January 2013 - December 2013
Melaleuca:The Wellness Company May 2010 - June 2011
Newtek Technology Services August 2010 - November 2010
Skills
Brazilian Portuguese, Data Analysis, Financial Analysis, Analysis, Public Speaking, Microsoft Excel, Pricing, Pricing Strategy, Competitive Analysis, Business Case, Contract Negotiation, Telecommunications, Business Strategy, Business Writing, Business Planning, Budgets
Education
Utah State University - Jon M. Huntsman School of Business 2012 — 2013
Master of Business Administration
Brigham Young University - Idaho 2008 — 2011
Bachelor of Science, Business Management; Finance
CenturyLink September 2005 - Present
MCI March 1992 - September 2005
Skills
Vendor Management, Telecommunications, Call Centers, Restaurant Management, Human Resources, Solution Selling, CRM
Education
Briar Cliff University 1995 — 1997
BA, HR Mgt
The University of South Dakota 1979 — 1980
MA, History
Morningside College 1973 — 1977
BA, History and Philosophy
CenturyLink June 2013 - Present
Project Basketball Boot Camp April 2011 - September 2011
GOLOCALPROC.com October 2010 - 2011
Brown Special Olympics April 2010 - August 2010
Hypnotic Hats September 2007 - July 2008
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Social Media, Research, Legal Research, Event Planning, Spanish, Editing, Community Outreach, Management, Entrepreneurship, Program Management, Politics, Marketing, Strategy, Leadership, Blogging, Public Relations
Education
Brown University 2008 — 2012
Bachelor of Arts (B.A.), History
Brown University 2008 — 2012
Bachelor of Arts (B.A.), History
Lockheed Martin Space Systems Company September 2011 - Present
CenturyLink January 2005 - September 2011
Best Finishing August 2003 - March 2004
Qwest Communications October 2002 - August 2003
HSA November 2000 - August 2001
Qwest Communications February 1998 - October 2000
Telecommunications, Inc. October 1994 - February 1998
Martin Marietta April 1984 - September 1994
Skills
Organization, Vendor Management, Leadership, Procurement, Strategic Sourcing, Contract Negotiation, Strategy, Program Management, Management, Competitive Analysis, Telecommunications, Strategic Planning, Negotiation, Business Strategy, Purchasing, Forecasting, Process Improvement
Education
University of Denver - Daniels College of Business 1994 — 1998
Business Management
Brigham Young University 1978 — 1979
Business Management
CenturyLink June 2011 - Present
Savvis Communications 2010 - 2011
Fusepoint Managed Services 2007 - 2010
Manulife Financial January 2004 - February 2007
Sheridan Institute of Technology and Advance Learning January 2000 - December 2003
I.B.E.W. Electrical Brotherhood of Electrical Workers Technical Education Committee January 1999 - December 2003
George Brown College January 1998 - December 2001
Skills
Project Management, Team Leadership, Instructional Design, Team Building, Change Management, Disaster Recovery, Data Center, Program Management, MS Project, Vendor Management, Process Improvement, Management, Project Planning, Security, Troubleshooting, Telecommunications, ITIL, SharePoint, Business Continuity, Visio, Professional Services, Business Analysis, Outsourcing, IT Operations, Incident Management, SaaS, IT Strategy, Cloud Computing, IT Management, IT Service Management, Managed Services, Solution Selling, Networking, System Administration, Service Delivery, Software Documentation, Enterprise Software, Cisco Technologies, Network Security, VoIP, Network Architecture, Infrastructure, Storage, WAN, VMware, Network Administration, VPN, Unified Communications, Network Design, Virtualization
Education
St. Clair College
In Service Teacher Training, In-Service Teacher Training
Brock University
AdEd, Adult Education
George Brown College
Electro-Mechanical Technician Program
George Brown College
Electronics Engineering Technology Program
George Brown College
Electronics Technician Program
George Brown College
Construction and Maintenance Electrical Licence
Canadian Fire Alarm Association
Fire Alarm Technician
The Ontario Association of Certified Engineering Technicians and Technologists
Certified, C.Tech, Electrical, Electronics, Mechanical Engineering
CenturyLink April 2011 - Present
Qwest Communications August 2009 - April 2011
Skills
Telecommunications
Education
Brigham Young University 1991 — 1993
Master of Business Administration (MBA), Finance, General
University of Calgary 1985 — 1991
Bachelor's, Mechanical Engineering
Utopia, Inc. April 2011 - July 2013
CenturyLink July 2010 - December 2010
ExxonMobil October 2008 - June 2010
ExxonMobil April 2000 - October 2008
Skills
SAP, SAP ERP, IDOC, Management, Archives, SAP Basis, Digital Preservation, SAP R/3, ERP, SAP Netweaver, Business Intelligence, Business Process, ABAP, SAP Implementation, Integration
Education
Brigham Young University 1979 — 1981
MBA, Systems Analysis and Design
Brigham Young University 1971 — 1979
BA, Latin American Studies, Computer Science minor
SNI USA March 2012 - Present
CenturyLink January 2012 - March 2012
Danik MedSpa January 2011 - August 2011
Hollister Co. October 2009 - January 2010
Education
Keiser University-Ft Lauderdale 2011 — 2015
Bachelor of Business Administration (BBA), Marketing, Current GPA: 3.6
Florida Career College 2010 — 2010
Facial Specialist, Anatomy, Physiology, Infection Control, etc
Flanagan Highschool 2006 — 2009
Highschool Diploma
Broward College
English, Math, Music, etc
ChaCha June 2011 - Present
ChaCha June 2011 - Present
Target November 2010 - December 2010
CenturyLink October 2007 - December 2008
Target October 2007 - December 2008
TeleTech June 2005 - October 2007
TeletechNextel World Wide/ Corp June 2005 - October 2007
Sear Roebuck & Co September 2004 - April 2005
Skills
Outstanding Customer..., Graphic Design, Creative Problem Solving
Education
Brown College 1999 — 2001
Associates, Graphic Design and Advertising
Brown Institute 1999 — 2001
Associates Degree, the Science of Graphic Design and advertising
Tartan Senior High School 1995 — 1999
High School Degree, GE
CenturyLink April 2014 - Present
Century Link April 2008 - April 2014
Skills
Telecommunications, Project Management, Business Analysis, SQL, Analysis, Financial Analysis, Data Analysis, Process Improvement, Microsoft Excel, Requirements Analysis, Business Strategy, Product Management, Program Management, Business Process, Analytics
Education
Ricks College 1977 — 1978
Business Administration, Management and Operations
University of Denver College of Law
Business Administration, Management and Operations
CenturyLink February 1999 - Present
Crofoot Enterprises October 1997 - Present
Skills
Telecommunications, Wireless, Project Management, Leadership, IP, Direct Sales, Vendor Management, Management, Managed Services, Product Management, Mobile Devices
Education
Brigham Young University
Business
Spokane Falls Community College
Larsen Farms March 2015 - Present
Cargo-Link International July 2013 - March 2015
Walmart June 2012 - July 2013
CenturyLink October 2011 - May 2012
Fremont County school district #215 January 2010 - September 2011
Firehole Trading Co. July 2009 - January 2010
Dickenson Frozen Foods January 2009 - May 2009
BYU Idaho December 2001 - December 2008
Skills
Inventory Management, Management, Sales, Purchasing, Leadership, Retail, Team Leadership, Troubleshooting, Inventory Control, Time Management, PowerPoint, Warehousing, Strategic Planning, Operations Management, Process Improvement, Microsoft Word, Customer Retention, Outlook, Budgets, Project Planning, Microsoft Excel, Supply Chain Management, Project Management, Visual Basic, QuickBooks, Human Resources, Customer Service, Team Building, Sales Operations, Customer Satisfaction, Teamwork, Data Analysis, Access, Windows Server, Visual C#, SQLWindows, Microsoft Office, Marketing, SAP, Social Networking, Negotiation, Sales Management, Logistics, Forecasting, Systems Analysis, System Design, Visio, EDI, Customs Brokerage, Public Speaking
Education
LDS Business College 2013 — 2014
Business Information Systems
Brigham Young University - Idaho 2001 — 2008
Bachelor of Applied Science (B.A.Sc.), Logistics, Materials, and Supply Chain Management
Distinguished Images July 2005 - Present
CenturyLink January 2012 - July 2012
Education
Brigham Young University 2000 — 2004
BGS, English emphasis
CenturyLink July 2008 - Present
North Pittsburgh Telephone Company August 1998 - July 2008
Skills
DSL, Telecommunications, Telephony, Optical Fiber, T1, DWDM, Wireless, MPLS, Computer Network..., Broadband, Ethernet
Education
Clarion University of Pennsylvania 1982 — 1984
BSBA, Accounting
Butler County Community College 1979 — 1982
Associate of Arts and Sciences (AAS), Accounting
Allianz Life July 2005 - Present
Wells Fargo 2002 - 2004
CenturyLink November 1999 - April 2002
Hughes Network Systems January 1998 - October 1998
Cargill June 1972 - April 1997
Education
Brown College 1997 — 1998
PC LAN Certification, Computer Systems Networking and Telecommunications
Burnsville 1969 — 1972
CenturyLink December 2008 - Present
Skills
Telephony, Telecommunications, Structured Cabling, Fiber Optics, Cable Networks, Satellite TV, Cabling
Education
Brigham Young University - Idaho
Timberline High School
CenturyLink 2013 - 2015
Education
Western Governors University 2015 — 2017
Bachelor of Science (BS), Information Technology
Brigham Young University - Idaho 2009 — 2011
Associate of Science (A.S.)
CenturyLink April 2011 - Present
CenturyLink 2009 - 2011
EMBARQ 2005 - 2009
Sprint 1986 - 2005
Various Telecommunication Companies 1977 - 1986
SOUS Marine Dive Center 1975 - 1977
Various Telecommunications Companies 1974 - 1975
General Telephone Company of Ohio 1971 - 1974
US Army 1969 - 1971
General Telephone Company of Ohio 1967 - 1969
Education
California Coast University 2005 — 2008
Bachelor's Degree, Business Administration and Management, General
CenturyLink March 2006 - Present
United States Air Force May 2002 - March 2006
Skills
Ethernet, Telecommunications, VoIP
Education
Brenau University 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Tusculum College 2007 — 2008
Bachelor of Science (B.S.), Organizational Management
Community College of the Air Force 2002 — 2006
Electronic Systems Technology, Electrical and Electronics Engineering
North Greene High School 1997 — 2001