CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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7,815 CenturyLink employees in database. Find out everything there's to know about CenturyLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CenturyLink Employees
CenturyLink Business for Enterprise April 2015 - Present
Dell April 2014 - April 2015
CenturyLink 2015 - 2015
CenturyLink 2015 - 2015
Ricoh Americas Corporation February 2013 - April 2014
Jimmy John's January 2009 - February 2013
Quest Software May 2007 - January 2009
FedEx Services December 2003 - May 2007
AT&T May 1998 - November 2003
Skills
Hospitality Management,..., Strategy, Sales Operations, Leadership, New Business Development, Training, Supply Chain, Wireless, Purchasing, Solution Selling, Contract Negotiation, Team Leadership, CRM, Operations Management, Professional Services, Coaching, Team Building, Sales Management, Integration, Management, Sales, Direct Sales, Cold Calling, Selling, Human Resources, Account Management, B2B, Advertising, Recruiting, Business Development, Project Management, Negotiation, Sales Process, Salesforce.com, Enterprise Software, Marketing, SaaS, Lead Generation, Strategic Planning, Strategic Partnerships, Channel Partners, Sales Presentations, Cloud Computing, Marketing Strategy, Customer Service, Managed Services, Product Management, Cross-functional Team..., Product Marketing, Customer Satisfaction
Education
Cleary University 1990 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Western Michigan University 1984 — 1986
BHS
BHS
Salem Health Desktop AnalystSalem HealthOctober 2014 - Present
NAVEX Global August 2014 - October 2014
Demand Link February 2013 - August 2014
English Language and Culture Institute - Monmouth August 2011 - September 2013
CenturyLink October 2012 - March 2013
Western Oregon University March 2011 - March 2013
Target November 2002 - April 2011
Skills
HTML, JavaScript, CSS, MySQL, SQL, SQL Server, Databases, PHP, Technical Writing, jQuery, Problem Solving, Writing, AJAX, PowerPoint, PL/SQL, Coaching, Microsoft SQL Server, Access, Oracle, Linux, Android, Microsoft Word, VMware, Windows Server, Troubleshooting, Programming, Computer Hardware, Database Design, Networking, Operating Systems, Web Applications, System Administration, XML, Network Administration, Active Directory, IIS, Web Development, Network Security, Shell Scripting, Database Administration, Windows, Software Documentation, Windows 7, XP, Windows XP
Education
Western Oregon University 2012 — 2014
Master's degree, Management Information Systems and Services
Western Oregon University 2010 — 2012
Bachelor's degree, Information Systems
Chemeketa Community College 2007 — 2010
Associate's, CIS
Dreamscape Media December 2010 - Present
Self-employed 2007 - Present
CenturyLink July 2013 - May 2014
PromoeVision January 2010 - August 2010
Skills
Customer Service, Customer Engagement, Graphic Design, Graphics, Web Design, Photoshop, Photography, Social Media, Phone Etiquette, Team Management, Logo Design, Employee Training, Video Editing, WordPress, Creative Direction, Management, Adobe Creative Suite, Joomla, CSS, HTML 5
Education
Citrus College
Mt. San Antonio College
Self-employed 1998 - Present
CenturyLink December 1980 - June 2013
Skills
Telecommunications, Sales, Customer Service, Salesforce.com, Solution Selling, Team Leadership, VoIP, Leadership, Sales Management, Coaching, Management, Sales Operations, Cold Calling, Microsoft Office, Direct Sales, Sales Process, Account Management
Education
Cisco College 2000 — 2001
Cisco certification, VOIP and data communications, certified
University of Phoenix 1996 — 2000
Cirtification, Voice and Data communications, 4.00
Pennsylvania College of Technology 1976 — 1978
Associate's Degree, Forrestry, 2.65
CenturyLink June 2007 - Present
R.J. O'Brien & Associates LLC 1998 - 2002
Skills
VoIP, Telecommunications, Cisco Technologies, Network Design, IP, Switches, MPLS, WAN, Ethernet, Routers
Education
Chicago State University 1983 — 1987
Quality Assurance Specialist - in search of new contracts or opportunities Quality Assurance SpecialistBrandwiseNovember 2013 - March 2014
CenturyLink December 2011 - January 2013
Qwest Software Services April 2001 - December 2011
CSG International 1998 - 2001
TCI - AIT division 1995 - 1998
Mexicana Airlines 1991 - 1995
Mexicana Airlines 1988 - 1991
Skills
QA Engineering, Testing, Testing Process, Testing Tools, Testing Types, System Testing, Development Testing, Telecommunications, Cable Television, Airline Management, Accounting, Unix, SOA, Web Services, XML, CaliberRM, XP, Agile Methodologies, Agile Testing, Quality Center, Databases, SQL*Plus, Microsoft SQL Server, Remedy Software, Application Lifecycle..., Parasoft SOA9, ERD, JMS, Weblogic, TIBCO Rendezvous, Microsoft Applications, Toad 9.0, SnagIt, IBM Rational, Salesforce.com, Oracle SQL, SLDC, Requirements Analysis, Requirements..., Software Quality..., User Acceptance Testing, Test Planning, Web Testing, Load Testing, Functional Testing, Test Effort Estimation, System Integration..., SDLC, CMMI, Test Estimation
Education
City College of San Francisco
De La Salle University
Bass-mint studios January 2015 - Present
Greater Lynchburg Transit Company April 2013 - Present
Centurylink October 2011 - Present
Best Buy October 2010 - November 2011
Skills
Telecommunications, Wireless, Solution Selling, Managed Services, Call Centers, Sales, IP, MPLS, Customer Service, Direct Sales, Salesforce.com, Marketing, B2B, PowerPoint, Microsoft Office, Lead Generation, Outlook, Strategic Planning, Social Media, Marketing Strategy, Networking, Sales Process, Microsoft Excel
Education
Central Virginia Community College 2009 — 2010
Business, Management, Marketing, and Related Support Services
Shenandoah University
Business, Management, Marketing, and Related Support Services
CenturyLink July 2014 - Present
CenturyLink 2012 - Present
QWEST COMMUNICATIONS CORP February 2001 - February 2012
US West Communications February 2000 - February 2001
Skills
Networking, WAN, Switches, MPLS, Telecommunications, Cisco Technologies, Network Design, VoIP, Fiber Optic Cable and..., Copper Cable and..., IP, TCP/IP stack, TCP/IP protocols
Education
Clark College 2012 — 2013
Associate's Degree, Associates of Applied Technology
CenturyLink June 2015 - Present
CenturyLink December 2013 - June 2015
MN Department of Corrections September 2010 - December 2013
Northeast Metro 916 October 2008 - December 2013
Aston Technologies, Inc. April 2013 - June 2013
TSA October 2007 - August 2010
Skills
Criminal Justice
Education
Century College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Information and Telecommunications Technologies, A
University of Minnesota-Duluth 2003 — 2008
Bachelor of Arts (B.A.), Criminology
CenturyLink August 2015 - Present
Loyola University New Orleans College of Law October 2014 - December 2014
Hallack Law Firm June 2014 - August 2014
Hallack Law Firm June 2013 - August 2013
Synergy Home Care September 2009 - August 2011
Lincoln Parish Library May 2008 - May 2009
Skills
Editing, Legal Research, Research, Blogging, Microsoft Word, Legal Writing, Legal Documents, General Administrative..., Data Entry, Graphic Design, Adobe Creative Suite, InDesign, Illustrator, Photography, Publishing, Editorial, Event Planning, Mediation, Negotiation
Education
Loyola University New Orleans School of Law 2014 — 2014
Doctor of Law (J.D.)
Charlotte School of Law 2012 — 2014
Doctor of Law (J.D.)
Louisiana Tech University 2007 — 2011
Bachelors, English
CenturyLink June 2011 - Present
Microlease February 2011 - June 2011
Connexion Technologies February 2010 - November 2010
Nortel 2004 - 2010
Nortel 2000 - 2004
Nortel 1995 - 2000
Nortel Networks 1989 - 1995
Nortel Networks 1984 - 1989
Skills
SIP, Unix, TCP/IP, EAS, FTP, DWDM, SS7, ISDN, Project Management, Customer Service, Network Engineering, Technical Support, Microsoft Office, Backup & Restore, Switches, Telecommunications, TDM, IP, Managed Services, VoIP, Ethernet, Troubleshooting, LAN-WAN, Networking, Testing, BGP, T1, Telephony, Wireless, Computer Network..., Routing, SNMP, ATM networks, Unified Communications, QoS, MPLS, H.323, ISUP, Wireshark, Network Design, CDMA, Frame Relay, LTE
Education
Hocking College 1982 — 1984
Engineer's degree, Electronic Engineering
Cleveland Institute of Electronics 1980 — 1982
Engineer's degree, Electrical and Electronics Engineering
CenturyLink April 2011 - June 2012
CenturyLink November 2006 - March 2011
CenturyLink August 2005 - November 2006
CenturyLink November 2000 - August 2005
CenturyLink November 1999 - October 2000
U.S. Cellular January 1997 - January 1999
U.S. Cellular January 1995 - January 1997
Skills
Project Planning, Salesforce.com, Direct Sales, Solution Selling, Telecommunications, Co-location, Strategy, Sales Management, Managed Services, Channel, Sales Process, Unified Communications, Expense Management, Travel Management
Education
Central Washington University
B.S, Administrative Management
CenturyLink December 2013 - Present
Docherty Talent Agency August 2011 - Present
HP Manufacturing April 2012 - October 2013
TKG - The Kempton Group July 2011 - April 2012
GroupeSTAHL's Transfer Express December 2010 - July 2011
CenturyLink Business (formerly Qwest Communications) February 2001 - December 2010
Sprint February 1999 - February 2001
GTE Wireless November 1998 - February 1999
TSA - Total Source Analysis June 1994 - November 1998
Skills
Instructor-led Training, Field Marketing, Public Speaking, International Sales, Marketing, Sales Management, Advertising, Sales, Direct Sales, Strategy, B2B, Marketing Strategy, Integrated Marketing, Leadership, Telecommunications, Selling
Education
Cleveland State University 1994 — 1995
Masters of Business Administration
Grove City College 1990 — 1994
B.A., Communications
St. Edward High School 1986 — 1990
Magna Cum Laude, College Prep
St. Patrick W.P. Grade School
Boeing August 2015 - Present
Sikorsky Aerospace/ LifePort October 2013 - July 2015
Sikorsky Aerospace/ LifePort July 2013 - October 2013
Boeing June 2012 - September 2012
CenturyLink June 2011 - September 2011
Skills
Supply Chain Management, Research, Microsoft Excel, Procurement, Microsoft Office, Customer Service, PowerPoint, Leadership, Microsoft Word, English, Windows, Outlook, Project Management, Teamwork, Strategic Sourcing, Lean Manufacturing, Project Planning, Time Management, Strategic Planning, Purchasing, Critical Thinking, Operations Management, Networking, Social Media, Supply Chain, Contract Negotiation, Data Analysis, Process Improvement, Logistics, Analysis, Event Planning, Team Leadership, Inventory Management, Negotiation, Social Networking, Six Sigma, Program Management, Supply Management, Continuous Improvement, SAP, ERP, Access, Testing, Cross-functional Team..., Marketing
Education
Central Washington University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management
CenturyLink January 2000 - Present
U.S. Coast Guard February 1996 - February 2000
Skills
Telecommunications, VoIP, Call Centers, IP, Managed Services, MPLS, Cisco Technologies, Ethernet, Network Design, Team Leadership, Telephony, Data Center, Computer Network..., Customer Experience, Integration, Unified Communications, Networking, LAN-WAN, Fiber Optics, Switches, T1, WAN, Network Engineering, Broadband, TCP/IP, Cloud Computing, Routers, Avaya, Rescue, Wireless
Education
University of Virginia 2005 — 2008
System, Networking, and LAN/WAN Management/Manager
Chattahoochee Valley Community College
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
CenturyLink 2008 - Present
Netcom Services Corporation July 2008 - October 2008
Affiliated Computer Services July 2005 - July 2008
Metro One Telecommunications February 1999 - April 2002
Skills
Excel Application..., Microsoft Excel, Pivot Tables, Microsoft Word, Outlook, MPLS, VoIP, Leadership, CRM, Account Management, Call Center, Sales, Customer Service, Telecommunications, Team Leadership, Team Building, Project Management, Troubleshooting, Coaching, Customer Satisfaction, Microsoft Office, Performance Management, Change Management, Networking, Management, Leadership Development, Windows, Contract Management, Training, Process Improvement, Salesforce.com, Business Development, Negotiation, Call Centers, Human Resources, Marketing, Sales Operations, Strategy
Education
Highline College 2002 — 2004
Associate of Arts, Business Administration
Central Washington University
Bachelor of Science, Business Administration
CenturyLink December 2013 - Present
Express Image, Inc. 2010 - September 2013
ITT-TECH 2013 - 2013
Maplewood Imports October 2007 - August 2009
Target November 2006 - March 2007
Skills
Laminating, Die Cutting, Shear Cutting, Digital Cutting, Finishing, Shipping, Stocking, Customer Service, Cashiering, Salesfloor, Auto Detailing, Packaging, Inventory Management, Microsoft Office, Retail, Inventory, Machinery, Subnetting, Computer Building, Dependable Team Player, Friendly Personality, Microsoft Word, Digital Marketing, Finish, Technical Support, Network Hardware, PC building, Network Infrastructure, Account Management, Microsoft Servers, Problem Management, Telecommunications...
Education
ITT Technical Institute-Indianapolis 2013 — 2015
NSA Network Systems Administration, Information Technology
Century College 2007 — 2008
Rio Grande Hospital and Clinics March 2014 - Present
Mary Jo Merkley State Farm February 2014 - April 2014
CenturyLink October 2012 - April 2013
CenturyLink February 1986 - April 2013
Qwest July 2003 - December 2005
Skills
Telecommunications, Data Center, IT Operations, IT Management, Integration, Disaster Recovery, Troubleshooting, Security, Management, Project Management, Asset Management, Cloud Computing, IT Strategy, System Administration, Fundraising, Insurance, Property & Casualty..., Program Management, Vendor Management
Education
University of Phoenix 1997 — 2001
Bachelor of Science – Business Information Systems, Information Technology, GPA 3.9
Chapman University 1996 — 1997
Credits toward my BS, Information Technology
The University of New Mexico 1973 — 1974
Basic credits, Basic classes toward Dental Hygiene
CenturyLink August 2006 - Present
Deep Sea Tea April 2013 - April 2014
North Jetty Brewing December 2011 - April 2013
QRable LLC April 2009 - January 2013
360503.com August 2011 - August 2012
Pacific Coast Light and Power LLC September 2011 - July 2012
Exerceo December 2010 - December 2011
Electric Lightwave LLC April 2001 - August 2006
Skills
Online Marketing, Marketing Strategy, Sales Operations, Social Media, Customer Service, Social Networking, Small Business, Social Media Marketing, Product Management, Marketing, Networking, Mobile Marketing, Wireless, Digital Marketing, B2B, VoIP, Project Management, Account Management, Telecommunications, Management, Entrepreneurship, Leadership, Strategy, Business Development, New Business Development, Sales, Start-ups, Email Marketing, Team Leadership, Budgets, Trade Shows, Salesforce.com, Marketing Communications, E-commerce, Competitive Analysis, CRM
Education
Gray's Harbor College 2010 — 2016
Associate's Degree
Clark College 1998 — 2000
AS
CenturyLink June 2015 - Present
CenturyLink March 2014 - June 2015
Century College Information Technology Association (CCITA) April 2011 - April 2014
Regions Hospital November 2004 - November 2012
Skills
Troubleshooting, Windows, Windows 7, Cisco Routers, Software Documentation, Customer Service, Computer Hardware, Security, Epic Systems, Hospitals, Data Entry, Patient Safety, Communication Skills, Networking, Linux, Technical Support, EHR, Healthcare, Cpr Certified, Time Management, Visual C++, CCNA, Eager to learn new..., Multitasking Skills, Adaptable to Changes, Help Desk Support, Computer Repair, Servers, Network Security, Software Installation, Medical Terminology, Ethics, Nursing, HIPAA, Critical Thinking, Teamwork, Customer Support, Cisco Technologies, Cisco Security, Cisco Firewall Security, Microsoft Office, A Certified, Cisco IOS, Information Security, Computer Security, Information Technology, TCP/IP, CompTIA, Microsoft Operating..., Desktop Computers
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Century College 2010 — 2013
Associate of Science (A.S.), Information Technology
Dakota County Technical College 2004 — 2004
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
CenturyLink 2014 - Present
Percona 2013 - 2014
Level 3 Communications 2012 - 2013
Frontier Communications 2010 - 2012
U4EA Technologies 2007 - 2010
New Global Telecom 2004 - 2006
PingTone Communications 2003 - 2004
AirFiber 2000 - 2003
Intermedia Communications 1996 - 1999
Sentinel Systems 1987 - 1994
Skills
Telecommunications, VoIP, Enterprise Software, Selling, Account Management, Product Management, Sales, Start-ups, Call Centers, Sales Operations, Product Marketing, Strategic Partnerships, Wireless, CRM, Network Design, SaaS, SIP Trunking, WAN, IP, Managed Services, Management, T1, Unified Communications, Direct Sales, Solution Selling, Cloud Computing, Business Development, Salesforce.com
Education
Christopher Newport University
Bachelor of Science (BS), Business
Christopher Newport University
BSBA, Business Administration and Management, General
K-Designers 2011 - Present
AMR - A Marketing Resource 2008 - 2011
CenturyLink 2007 - 2007
Skills
Sales, Marketing, Marketing Strategy, Marketing Management, Direct Marketing, Marketing Communications, Lead Generation, Account Management, Customer Acquisition, Product Marketing, B2B, Email Marketing, New Business Development, Advertising, Sales Management, Customer Retention, Business Development
Education
University of St. Thomas 2001 — 2003
Bachelor of Applied Science (B.A.Sc.), Marketing/Marketing Management, General
Chippewa Valley Technical College 1997 — 1999
Associate of Science (A.S.), Marketing
Black Box Network Services January 2015 - Present
Integra Telecom October 2012 - July 2014
CenturyLink January 2012 - October 2012
Qwest Communications February 2010 - January 2012
Qwest Communications April 2009 - February 2010
Qwest communications December 2007 - March 2009
US Bank July 2006 - December 2007
Regis Hair Salon June 2005 - July 2006
Skills
Customer Satisfaction, Sales, VoIP, Account Management, Telecommunications, Sales Operations, Wireless, Call Centers, Customer Retention, Customer Service, MPLS, SIP Trunking, Ethernet, Selling, Strategic Planning, T1, Customer Acquisition, Marketing Strategy, Strategic Communications, Cloud Computing, Metro Ethernet, Microsoft Office, Microsoft Excel, Customer Relations, Excel, Business Strategy, CCENT, Unified Communications
Education
Century College 2014 — 2016
Associate of Science (A.S.), Computer and Information Sciences, General
Saint Paul College-A Community and Technical College 2003 — 2005
AA, Cosmetology
CenturyLink November 2014 - Present
Amazon June 2014 - October 2014
SanMar July 2012 - May 2014
Microsoft Corporation June 2010 - June 2012
Microsoft Corporation October 2006 - June 2010
Microsoft Corporation October 2001 - October 2006
XO Communications June 2001 - October 2001
XO Communications December 1998 - October 2001
Skills
Cross-group..., Hosted Services, Partner Relationships, Collocation, Support Services, Partner Engagement, Service Operations, Live Meeting, Solutions Development, Process Creation, Offshoring, Service Management, Operations Management, People Management, People Skills, Performance Metrics, Business Reviews, Status Reporting, Release Management, Change Management, Security Management, Standards Development, Project Governance, Program Management, Project Planning, ITIL, Nortel switches, Tellabs, VoIP, Implementation Services, Telecommunications, Wireless, Vendor Management, Service Delivery, Vendor, Unified Communications, IT Service Management, Cross-functional Team..., Managed Services, Vendor Relations, Contract Negotiations, Lync Server 2010, Automotive Restoration, Engine Performance, Metal Fabrication, Technical Support, Management, Project Management, Partner Management, JIRA
Education
Clover Park Technical College 1993 — 1994
Telecommunications Technology/Technician
Olympic College 1990 — 1992
Accounting and Communications
CenturyLink November 1994 - January 2015
Skills
Telecommunications, Managed Services, VoIP, Call Centers, Telephony, Unified Communications, Vendor Management, MPLS, Wireless, IP, Customer Experience, Solution Selling, Professional Services, SIP, Avaya
Education
Chatham University
Bachelor of Arts (BA)
CenturyLink April 2013 - Present
CenturyLink Government April 2007 - April 2013
Qwest Communications November 2004 - April 2007
Qwest Government Services July 2001 - November 2004
Skills
Program Management, Computer Hardware, Government, Budget, Microsoft Office, Telecommunications, Vendor Management, Cross-functional Team..., Business Process..., Process Improvement, Business Analysis, Cloud Computing, ITIL v3 Foundations..., Requirements Analysis, Business Intelligence, Visio, PMP, Budgets, Strategic Planning
Education
City University of New York-Brooklyn College 1994 — 1997
Business Administration
University of Maryland University College
Computer Science
American Credit Acceptance August 2012 - Present
CenturyLink 1997 - Present
Carolina Pride Foods Inc August 2005 - March 2008
Skills
Telecommunications, Access, Microsoft Excel, Process Improvement, Accounts Receivable, Forecasting, Budgets, Customer Service, Sales, Financial Analysis, Account Management, PowerPoint, Management, Analysis, Microsoft Word
Education
Clemson University 2010 — 2012
Masters of Human Resource Development, HR
Southern Wesleyan University 2005 — 2008
BSBA, Business
CenturyLink December 2013 - Present
CenturyLink October 2012 - December 2013
CenturyLink October 2011 - March 2012
Whitetail ski resort November 2005 - March 2012
CenturyLink February 2011 - October 2011
UPS October 2009 - March 2010
Skills
Customer Service, Call Center, Technical Support, DSL, speical affect lighing, Loss Prevention, Computer Operations, Carpentry, Merchandising, Building Maintenance, Construction, Training, Customer Experience, Customer Retention, Call Centers
Education
Kaplan University 2011 — 2012
Central Pennsylvania College 2009 — 2010
Franklin County Career and Technology Center 2007 — 2009
Computer Technologies, B
Non-profit Agency March 2012 - Present
Telecommunications Company January 2010 - January 2012
CenturyLink January 2006 - January 2010
CenturyLink January 2004 - January 2005
CenturyLink January 2002 - January 2004
Bed Bath & Beyond June 2000 - May 2002
Skills
Outstanding Customer..., Sales Support, Sales Operations, Pricing, Change Management, Telecommunications, Call Center, Business Development, Customer Satisfaction, Customer Service, Training Delivery, Account Management, Solution Selling, Call Centers, VoIP, Management, Sales, Selling, Salesforce.com, CRM
Education
City University of Seattle 2007 — 2012
Bachelor's degree, Applied Psychology
CenturyLink June 1988 - Present
Far West Federal Bank June 1981 - May 1988
Skills
COBOL, PL/SQL, DB2/SQL, IMS, JCL, z/OS
Education
Clark College 1980 — 1982
Associate's degree, Computer Science
CenturyLink Business January 2013 - Present
CenturyLink April 2011 - December 2012
Qwest 1999 - March 2011
U S WEST January 1985 - September 1999
Skills
Organizational..., Change Leadership, Business Strategy, Business Development, Business Integration, Business Case..., Technology Integration, Business Process..., Customer Satisfaction, Team Building, Performance Analysis, Cost Management, Labor Management, Business Modeling, Unified Communications, Product Life Cycle..., Vendor Management
Education
University of Washington, Michael G. Foster School of Business 1999 — 2001
Master of Business Administration (M.B.A.), Executive MBA Program
University of Washington 1997 — 1999
Data Comunications & Network Management
City University of Seattle
Business Administration and Management, General
Hanjin Shipping May 2015 - Present
Arizona Instrument LLC January 2014 - April 2015
CenturyLink 2013 - 2013
Skills
Microsoft Office, Telecommunications, PowerPoint, GSM, Customer Satisfaction, Customer Service, Process Improvement, Team Building
Education
Chandler/Gilbert Community College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Psychology
CenturyLink August 2008 - Present
QWEST COMMUNICATIONS CORP June 2002 - August 2008
U S WEST June 2000 - June 2002
Skills
Call Centers, Management, Sales Management..., Sales Management, Reporting & Analysis, Employee Training, Managerial Skills, Cross-functional Team..., Team Management, Behavior Management, Analytics, Managed Services, Sales Operations, Telecommunications, Solution Selling, Customer Service, Direct Sales, Call Center, Project Management, VoIP, Customer Retention, Strategic Planning, Operations Management, Performance Management, Analysis
Education
Marylhurst University 2002 — 2004
MBA, Organizational Effectiveness
Marylhurst University 1996 — 2004
Bachelor of Science Degree, Business and Management
Clackamas Community College 1993 — 1996
Associate's degree, Marketing
CenturyLink 1978 - Present
Skills
Team Leadership, Customer Service, Team Building, Project Management, Metro Ethernet, Ethernet, DSL, Telephony, Budgets, T1, SIP Trunking, Windows, DWDM, Call Centers, Telecommunications
Education
Cleveland State Community College
Cumberland University
Retired and enjoying time to pursue personal interests and family January 2013 - Present
CenturyLink April 2011 - January 2013
QWEST COMMUNICATIONS CORP July 2000 - March 2011
U S WEST January 1984 - June 2000
Skills
COBOL, DB2, CICS, Microsoft Office, IBM Mainframe, Third Party Applications, Software Design, Software Development, Software Installation, Software Documentation, Software Configuration..., Software Cost Estimation, TIBCO Rendezvous, WebSphere MQ, Software Requirements, Analysis, Unix, Integration, Websphere
Education
City University of Seattle 1995 — 1996
No Degree, Telecommunications Management, 2.0
Hartnell College 1975 — 1976
Computer Programming
Seattle University 1965 — 1966
Liberal Arts and Sciences/Liberal Studies, 2.0
CenturyLink February 2015 - Present
Macy's November 2013 - February 2015
Adventist Health August 2012 - October 2013
Eilers Family Dentistry March 2012 - May 2012
EOCF, Inc. 2001 - 2007
Sharp Electronics 1997 - 2001
Skills
Non-profits, Social Services, Community Outreach, Healthcare, Fundraising, Public Health, Grant Writing, Community Health, Adults, Public Speaking, Cpr Certified, Health Education, Healthcare Management, Human Resources, Customer Service, Program Management, Management, Nonprofits, Sales, Microsoft Word, PowerPoint, Microsoft Excel, Marketing Strategy, Team Building
Education
Sanford-Brown College-Portland 2011 — 2012
Diploma, Medical Billing and Coding
Clark College 1980 — 1981
Adult High School Diploma, General Studies
CenturyLink November 2011 - Present
Skills
Applicant Tracking..., College Recruiting, Talent Acquisition, Recruiting, Onboarding, Taleo, Vendor Management, Technical Recruiting, PeopleSoft, Employee Relations, Behavioral Interviewing, Workforce Planning, Human Resources, HRIS, Telecommunications, Sourcing, Cold Calling, Internet Recruiting, Performance Management, Talent Management
Education
City College of San Francisco
VERITAS TECHNOLOGY LTD April 2015 - Present
Symantec December 2013 - Present
Symantec June 2012 - December 2013
CenturyLink 2005 - 2012
US Army July 1999 - July 2005
Skills
Enterprise Software, SaaS, Solution Selling, Cloud Computing, Salesforce.com, Channel Partners, Storage, Professional Services, Partner Management, Sales Enablement, Virtualization, Go-to-market Strategy, Cold Calling, Selling, Sales, Management
Education
Penn Foster 2010 — 2012
Central Texas College 2005 — 2008
CenturyLink 2013 - Present
Yahoo! 2006 - 2013
Unum 2002 - 2005
IBM 2000 - 2002
Unum 1998 - 2000
Skills
E-commerce, Leadership, Project Management, IT Management, Web Project Management, Online Advertising, Product Development, SEO, Management, Project Planning, IT Strategy, PMP, Web Video, ITIL, Online Marketing, Marketing Strategy, PHP, Project Coordination, IT Service Management, IT Operations, IT Outsourcing, Online Publishing, Marketing, Customer Service, Sports, Sarbanes-Oxley, ASP, Disability Insurance, Sports Marketing, Community Development, Subscription Sales, Online Payment, .NET, Social Web, Social Architecture, Billing Systems, Project Engineering, IT Governance, Online Video, Online Branding, Online Communities, Website Development..., Sports Management, College Football, Fantasy Football, Twitter, Custom Facebook Pages, Scrum, Agile Methodologies, Agile Project Management
Education
Chattanooga State Community College 1990 — 1993
EMS Management
Sprint April 2013 - Present
CenturyLink May 2011 - March 2013
CenturyLink (formerly Embarq) January 2007 - May 2011
Embarq November 2005 - December 2006
Sprint November 2004 - November 2005
Sprint September 2002 - November 2004
Sprint August 2000 - August 2002
Sprint April 1999 - July 2000
Skills
Cross-functional Team..., Competitive Analysis, Strategic Partnerships, Account Management, Product Management, Marketing, Program Management, Marketing Strategy, Wireless, Forecasting, Strategy, Leadership, Management, Online Marketing, Strategic Planning, Project Management, Sales, Team Management, Product Marketing, Budgets, Solution Selling, Market Planning, Sales Operations, Pricing, Customer Satisfaction, Training, Product Launch, Customer Retention, Telecommunications, Segmentation, CRM, Vendor Management, Business Development, Analysis
Education
Baker University
Master, Business Administration
Clark Atlanta University 1994 — 1998
BA Marketing, Marketing
Clark Atlanta University 1994 — 1998
Bachelor of Arts, Business Administration; Marketing
CenturyLink June 2011 - June 2011
CenturyLink August 2009 - June 2011
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint
Education
Chandler/Gilbert Community College 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
CenturyLink April 2011 - July 2015
Qwest Communications 2000 - 2011
USWest, Inc. May 1997 - April 2000
NYNEX Corporation (Former Bell Operating Company) June 1990 - April 1997
Skills
Telecommunications, DSL, T1, Outside Plant, OSP Construction, GPON, LFACS, TIRKS, Engineering, Copper Cabling, FTTx, ILEC, Cable Management, Fiber Optic Cable, Fiber Optic Networks, Telecommunications..., Testing, Fiber Optics, Ethernet, Optical Fiber, Cabling, LAN-WAN, SDH, Project Management, Wireless
Education
City University of New York City College
Bachelor's Degree
Pierce County June 2014 - Present
Big Bend Community College December 2013 - June 2014
CenturyLink November 2012 - June 2014
CenturyLink February 2004 - November 2012
Rainier Connect February 2000 - February 2004
Graybar 1998 - 2000
Skills
Telecommunications, Accounting, Management, Key Systems, IP PBX, Budgets, Telephony, Optical Fiber, Fiber Optics, WAN, LAN-WAN
Education
Western Governors University 2013 — 2015
Master of Business Administration (M.B.A.), Business and Strategy
City University of Seattle 2007 — 2009
Bachelor of Science (B.S.), Accounting and Business/Management
Western Washington University 1995 — 1998
History and Social Studies
Pierce College 1994 — 1995
Associate of Arts and Sciences (A.A.S.)
Spectrum Business March 2015 - Present
CenturyLink October 2007 - January 2015
KinderCare October 2006 - October 2007
Hitempo January 2004 - January 2006
Winter Park Resort May 2004 - September 2004
Winter Park Resort November 2003 - February 2004
YMCA May 2001 - September 2003
Skills
Networking, Team Leadership, Marketing, Cloud Computing, Strategic Planning, Marketing Strategy, Troubleshooting, Public Speaking, Unified Communications, Cold Calling, Selling, Customer Experience, Product Marketing, Wireless, Product Management, MPLS, B2B, Vendor Management, New Business Development, Business Development, Competitive Analysis, Cisco Technologies, Network Security, Key Account Management, Mobile Devices, Microsoft Office
Education
Century College 2013 — 2015
Information Tecnology and Telecommunications, Storage Area Networking
Century College 2001 — 2007
Associate of Arts and Sciences (A.A.S.), Marketing
Metropolitan State College of Denver 2005 — 2006
Major Recreation Management and Marketing Minor, Parks, Recreation and Leisure Studies
University of Wisconsin-La Crosse 2003 — 2005
Recreation Management Major and Business Administration Minor, Parks, Recreation and Leisure Studies
CenturyLink July 2008 - Present
CenturyLink November 2001 - July 2008
USWest/Qwest Communications July 1997 - November 2001
Skills
Project Management, Fiber Optic Networks, Telecommunications, Management, Vendor Management, Program Management, Integration, Direct Sales, VoIP, Wireless, Team Leadership, Leadership, Organizational..., Billing Process, Telecommunications..., Computer Proficiency, engine overhaul, Electrical Controls, Electrical..., Hydraulics, Sheet Metal Components, Composite Structures, Gas Turbines, Commercial Aviation, General Aviation
Education
Project Management Institute 2014 — 2014
Project Management Professional, Project Management, PMP
Clover Park Technical College 1991 — 1993
Aviation Mechanic A&P License, Airframe Mechanics and Aircraft Maintenance Technology/Technician, A&P license
Windstream 2014 - Present
CenturyLink 2013 - 2014
AT&T 2008 - 2011
Cincinnati Bell Long Distance 1992 - 2002
United States Air Force 1981 - 1987
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service
Education
City Colleges of Chicago-Wilbur Wright College
Telecommunications Engineering
Community College of the Air Force
Telecommunications Engineering
Sinclair Community College
Electrical and Electronics Engineering
U.S. Air Force Institute of Technology
Telecommunications Technology/Technician
CenturyLink October 2014 - Present
Honeywell November 2010 - October 2014
TE Connectivity 2006 - 2010
BMW Manufacturing 2001 - 2006
Eaton Corporation 1996 - 2000
Skills
Employee Relations, Performance Appraisal, Affirmative Action, Access, Deferred Compensation, Labor Relations, Workforce Planning, Succession Planning, Employee Engagement, Talent Management, Performance Management, Employee Benefits
Education
Webster University 2003 — 2005
Master of Arts (M.A.), Human Resources
Clemson University 1996 — 2000
BS, Management
Freelance 2013 - Present
Freelance 2002 - Present
Vitamin T April 2015 - July 2015
Mutual Mobile August 2014 - October 2014
CenturyLink 2011 - 2013
Richmond Products, Inc. 2009 - 2010
FG SQUARED Interactive Marketing 2007 - 2008
Tocquigny 2006 - 2006
Advanced Workflow Solutions/Cellterra 2003 - 2005
Perficient 2000 - 2002
Skills
Digital Marketing, CRM, Integrated Marketing, Strategy, SEO, Competitive Analysis, Program Management, Digital Media, Marketing Communications, Project Management, Advertising, Management, Marketing, Analytics, Training, Business Development, Leadership, Information Architecture, Social Media, Public Relations, Marketing Management, Social Media Marketing, Marketing Strategy, Social Networking, Digital Strategy, Email Marketing, Blogging
Education
Texas A&M University - Central Texas 1991 — 1992
Bachelor of Science, Technology, Business, Communications
Central Texas College 1987 — 1989
Associates in Applied Science, Radio, Television and Film
Texas A&M University - Central Texas
Master of Science, Interdisciplinary Studies: Management, Business & Psychology
Centurylink October 1989 - Present
Wire Systems Telecom January 1988 - September 1989
TelTrak Communications June 1986 - January 1988
Skills
T1, Telecommunications, VoIP, MPLS, Ethernet, IP, Telephony, Unified Communications, Call Center, SIP Trunking, SIP, PRI ISDN, CCNA, VLAN, Troubleshooting, Switches
Education
Rogers High School
Clover Park Technical College 1985 — 1986
Certificate of training, Telecommunications Technology/Technician
Clemson University August 2014 - Present
Clemson University August 2014 - Present
Adobe May 2015 - August 2015
Palmetto Carriage Works September 2013 - August 2014
Traveling Ink January 2014 - June 2014
CenturyLink January 2013 - April 2013
Skills
Marketing Communications, Social Media Marketing, Adobe Creative Suite, Project Management, Media Pitches, Graphic Design, Blogging, Social Media..., Media Relations, Press Release..., Team Leadership, Technical Writing, Social Media, Writing For The Web, Magazine Writing, Feature Writing, Public Speaking
Education
Clemson University 2014 — 2016
Master of Arts (M.A.), Professional Communication, 4.0/4.0
University of Louisiana at Monroe 2010 — 2013
Bachelor of Arts (B.A.), Mass Communication, 4.0/4.0
Ruston High School 2006 — 2010
4.0/4.0
Sirius Computer Solutions January 2008 - Present
CenturyLink March 1999 - October 2007
American Golf Corporation - Nike Golf Learning Centers March 1995 - March 1999
PHT Solutions 1994 - 1999
Skills
VoIP, Networking, Managed Services, Management, Solution Selling, Data Center, Team Leadership, Negotiation, Sales, VMware, Vendor Management, Direct Sales, Telecommunications, Cloud Computing, Enterprise Software, Unified Communications, Professional Services, SaaS, Virtualization
Education
Clarke College 1989 — 1993
BS, Accounting/MIS
Iowa Communications Network (ICN) - State of Iowa April 2015 - Present
CenturyLink May 2013 - January 2015
CenturyLink April 2012 - May 2013
Qwest Communications / CenturyLink January 2002 - April 2012
USWEST/Qwest June 2000 - January 2002
AT&T January 1998 - June 2000
Education
Washington State University - College of Business and Economics 1987 — 1989
Bachelor of Arts (B.A.), Business Administration and Management, General
Clark College 1984 — 1987
Associate of Arts (A.A.), Business Administration and Management, General
Hudson Bay High School 1981 — 1984
Dimploma, General Studies
Edgewell Personal Care May 2015 - Present
CenturyLink November 2014 - May 2015
CenturyLink Technology Solutions November 2013 - November 2014
Savvis November 2012 - November 2013
Savvis November 2010 - October 2012
Enventis Telecom August 2007 - October 2010
US Army April 2006 - July 2007
US Army September 2002 - September 2004
US Army 1995 - 2002
Skills
Cisco Technologies, WAN, Data Center, Cloud Computing, Telecommunications, IP, Network Security, MPLS, Unified Communications, Network Design, Security, Integration, ITIL, Networking, Video Conferencing, Network Engineering, Disaster Recovery, Telephony, VoIP, Virtualization, SIP, Managed Services, Cisco devices, Contact Centers, Checkpoint, FISMA, Team Leadership, Windows Server, Avaya, Wireless, Management, Vendor Management, Avaya PBX, Avaya Aura, Mobile Communications, Project Management, PCI DSS, Juniper Switches, Active Directory, BYOD, Citrix XenApp, Scrum, Leadership
Education
Central Texas College 2003 — 2007
Business Management
CenturyLink June 2014 - Present
CenturyLink September 2011 - Present
CenturyLink March 2009 - September 2011
Skills
Multimedia, Microsoft Excel, TotalView, Microsoft Word, PowerPoint, Training, Management, Training Delivery, Avaya, Sales, Customer Satisfaction, Employee Relations, Leadership, Customer Experience
Education
Western Governors University 2015 — 2017
Sales and Sales Management, Business Administration and Management, General
Chabot College 2006 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
CenturyLink April 2000 - June 2014
Skills
Telecommunications, Call Centers, VoIP, Wireless, Telephony, T1, Ethernet, MPLS, IP, Broadband, Customer Experience, Troubleshooting, Team Leadership, Vendor Management, Process Improvement, Team Building, Leadership, Training, Program Management, Networking, Employee Training, Strategic Planning
Education
Clark Atlanta University
CenturyLink 2013 - Present
Healthgrades 2011 - 2013
Healthgrades 2006 - 2011
Moss Beach Homes / AltruIT 1999 - 2006
Skills
Agile Methodologies, Agile Project Management, Product Development, Project Management, Certified Scrum..., Certified Scrum Master..., Certified Scrum Product..., Open Space Facilitation, SDLC, Scrum, Waterfall, Team Foundation..., Microsoft Office, Requirements Analysis, Software Documentation, Coaching, Training, Quality Assurance, Requirements Gathering, SharePoint, Visio, Business Requirements, Business Analysis, Program Management, Cross-functional Team..., Vendor Management, PMP, CRM, Software Project..., Integration, Business Intelligence, Business Process..., Process Improvement, Analysis, Team Leadership
Education
National University
Master of Arts (M.A.), Human Behavior
Chapman University
Bachelor of Arts (B.A.), Sociology
CenturyLink April 2011 - Present
CenturyLink May 2009 - April 2011
Embarq January 2008 - May 2009
Embarq January 2006 - December 2007
Sprint January 2001 - December 2006
Skills
Telecommunications, Call Center, Program Management, Outsourcing, Operations Management, Team Leadership, Management, VoIP, Call Centers, Product Management, Leadership
Education
Chadron State College
Bachelor's degree, Mathematics
CenturyLink 2014 - Present
SKei Communications 2009 - Present
Enrich, LLC 2013 - 2014
Liaison Technologies 2012 - 2013
IBM 2010 - 2012
Amdocs 2008 - 2008
CVM Solutions 2006 - 2008
Corporate Express 2002 - 2006
Trammell Crow Company 1998 - 2001
Skills
Business Development, Territory Management, Contract Negotiation, Business Process..., Relationship Management, Marketing Communications, Customer Retention, Supplier Diversity, SaaS, Training, Selling, Cold Calling, Solution Selling, Account Management, Salesforce.com, New Business Development, Direct Sales, Sales Management, Cross-functional Team..., Sales Process, Cloud Computing, Cloud Storage, Cloud-based, Hybrid Cloud, Mobile Devices, Mobile Applications, Mobile Device Management, Store Management, Siebel, Social Media Marketing, Email Marketing, Channel Sales, Sales, Enterprise Software, Lead Generation, Management, Leadership, Team Leadership, Software Industry, CRM, Marketing, Business Intelligence, Sales Operations, B2B, Business Strategy, Business Process, Strategic Partnerships, Professional Services, Channel Partners, Strategy
Education
Christian Brothers University 1999 — 2001
BS, Business
CenturyLink June 1996 - Present
Skills
Customer Service, Team Building, Team Leadership, Coaching, Sales Management, Inventory Management, Call Centers, Telecommunications, Performance Management, HRIS, IEX Total View, Training Delivery, Human Resources
Education
North Central State College 1996 — 1998
Business Administration and Management, General
Central Piedmont Community College 1991 — 1993
Psychology, Sociology
CenturyLink (Merged company between Embarq and Centurytel) 2009 - 2010
EMBARQ May 2008 - February 2009
CenturyLink 2009 - 2009
Embarq November 2005 - May 2008
Hewlett Packard 2003 - 2006
Compaq & Hewlett Packard 1989 - 2005
HP/Compaq 1990 - 2003
Compaq 1989 - 2003
EG&G Mound 1985 - 1989
Education
Wright State University 2003 — 2005
BS
Central State University 1980 — 1983
Self Employed (Multicare) March 2009 - Present
Hallmark Phoenix LLC September 2011 - March 2013
CenturyLink June 2010 - August 2011
Jorve August 2007 - July 2008
Forever Granite LLC July 2006 - August 2007
Education
Central Washington University 2003 — 2006
Bachelor of Business Administration (BBA)
Orlando January 2012 - Present
CenturyLink December 2006 - January 2012
Angel's General Auto Repair July 2004 - November 2006
Aerus Electrolux LLC July 2002 - May 2003
Dennis Interactive Inc. May 1999 - August 2000
Cox & Company March 1998 - August 1998
On-Target Software and Consultant Inc. January 1997 - December 1997
Skills
Windows, Troubleshooting, Software Installation, VoIP, Networking, Computer Hardware, Team Leadership, Operating Systems, Information Technology, TCP/IP, Hardware, Telecommunications, SQL, Integration, Cisco Technologies, Help Desk Support, System Deployment, HTML, DHCP, Management, Active Directory, Analysis, Visio, XP, Technical Support, Windows 7
Education
Clarkson University 1998 — 2002
B.S., Computer Engineering
LaGuardia Community College 1996 — 1997
A.S., Information Technology
Northwest Eye Care Professionals 2015 - Present
Cascade Eye Center September 2012 - January 2015
CenturyLink 2011 - 2012
Town Center Vision, L.L.C. 2000 - 2007
Skills
Volunteer Optometric..., Gift of Sight medical..., Gift of Sight medical..., Time Management, Customer Service, Healthcare, Human Resources, Marketing Strategy, Outlook, Sales, Team Building, Medical Devices, Retail
Education
Portland State University
Political Science and Government
Western Business College
Legal Assistant/Paralegal
Clackamas Community College
General Studies
CenturyLink January 2015 - June 2015
RemX Specialty Staffing June 2012 - May 2014
Tarrant County College Northwest Registrar’s Office March 2011 - May 2012
Mimis Cafe August 2010 - March 2011
Mimis Cafe April 2010 - August 2010
Charter Communications April 2009 - November 2009
Skills
C#, C++, Java, HTML, Windows, Linux, Microsoft Office, ICOMS, Datatel, Computer Hardware, Computer Repair, Web Design, Report Writing, Coax, Ethernet, Router Configuration, Public Speaking, CSS, PHP, Cable Modems, Visual Studio, Eclipse, Sales, Network Administration, Programming, XP, Software Development, Operating Systems, Databases, Ubuntu, IIS, JavaScript, Database Design, Software Installation, Access, WordPress, MySQL, Networking, Testing, Computer Security, Web Development, Windows Server, TCP/IP, Visual Basic, Windows 7, Apache, Android, Troubleshooting, Firewalls, OS X
Education
Tarrant County College 2010 — 2012
Associate of Applied Sciences, Information Technology
Central Texas College 2007 — 2008
None, General Studies
Lampasas High School
BT Global & Financial Markets September 2015 - Present
BT February 2012 - September 2015
CenturyLink April 2008 - February 2012
Xora Inc. January 2006 - April 2008
Sprint/Nextel 2005 - 2007
4 Communications August 1999 - December 2005
Intermedia October 1997 - August 1999
Skills
Solution Selling, Telecommunications, SaaS, Sales Management, Co-location, B2B, Wireless, Sales Operations, Strategy, Data Center, Strategic Partnerships, Salesforce.com, Management, Managed Services, Sales, Enterprise Software, Cloud Computing, New Business Development, Business Development, Unified Communications, VoIP, Mobile Devices, Leadership, Contract Negotiation, Networking, Selling, Direct Sales, Professional Services
Education
City University of New York City College 1994 — 1997
B.S, Elementary Education
CenturyLink May 2009 - Present
Skills
Wireless, Telephony, Troubleshooting, Telecommunications, IP, Management, Project Management, T1, VoIP, Microsoft Office
Education
Chipola College
McCreery & Associates January 2011 - Present
Oil & Petrolium products distribution November 2010 - May 2012
CenturyLink October 2004 - September 2009
CenturyLink Inc January 2004 - January 2009
GLY Construction January 1997 - January 2004
McCreery & Associates January 1994 - January 1997
Group Health Cooperative of Puget Sound September 1989 - August 1993
Group Health Cooperative of Puget Sound January 1989 - January 1993
Red Lion Inns January 1987 - January 1989
Skills
Employee Relations, Performance Management, HRIS, Benefits, Call Center, Employee Benefits, Deferred Compensation, Human Resources, Recruiting, Benefits Administration, Personnel Management, HR Consulting, Training, Interviews, FMLA, Policy, Coaching, Management, New Hire Orientations, Sourcing, HR Policies, Leadership, Technical Recruiting, Organizational..., Workforce Planning, Employment Law, Employee Engagement, Labor Relations, Succession Planning, Employee Training, Talent Acquisition, Internet Recruiting, Performance Appraisal, Organizational..., Hiring, Strategy, Payroll, Job Descriptions, Workers Compensation, Benefits Negotiation, Executive Search, Screening, Program Management, Job Evaluation, Onboarding, Leadership Development, Applicant Tracking..., Temporary Placement, Call Centers, Talent Management
Education
Central Washington University
BA, Bus Admin
CenturyLink 2007 - Present
Qwest 2007 - Present
Qwest Business, Inc 2007 - Present
Qwest, Business Markets Group 2007 - Present
Verizon Business September 1991 - November 2007
Education
City University of Seattle 1996 — 1999
CenturyLink April 2011 - Present
Qwest Communications 1990 - May 2012
Education
City University of Seattle 1988 — 1992
CenturyLink April 2011 - Present
Qwest Communications July 2000 - April 2011
Skills
Telecommunications, VoIP, Account Management, Competitive Analysis, Networking, Project Management, Negotiation, Strategic Planning
Education
Centre College 1996 — 2000
B.A., International Relations
CenturyLink October 2014 - Present
Luminous Technology Inc. February 2009 - Present
Luminous Technology Inc 2004 - Present
Blue Shield California November 2007 - November 2012
Regence Blue Cross Blue Shield 2005 - 2008
POWER DEVELOPMENT BOARD 1999 - November 2000
Ittefaq Group of Publications Ltd, Zenith Packages Ltd, and Mast Packaging & Paper Converting Ltd 1996 - 1999
Skills
Scrum, Agile Methodologies, SQL, XML, SDLC
Education
City University of New York-Brooklyn College 2002 — 2003
Masters Information System, Computer Science
Chittagong University of Engineering and Technology
Bachelor Of Science in Mechanical Engineering, Mechanical Engineering
CenturyLink April 2011 - Present
QWEST COMMUNICATIONS CORP January 2006 - April 2011
QWEST COMMUNICATIONS CORP September 2004 - January 2006
QWEST COMMUNICATIONS CORP January 2002 - September 2004
Skills
Business Analysis, Cross-functional Team..., PMP, Requirements Analysis, SDLC, Vendor Management, Telephony, VoIP, MPLS, Telecommunications, Cloud Computing, Wireless, Call Centers
Education
Champlain College 2000 — 2000
Certificate Of Concentrated Study in Telecommunications, Telecommunications
DeVry 1995 — 1998
Associate’s Degree, Applied Science in Electronics, 4.0
CenturyLink 2011 - Present
Qwest Communications July 2010 - Present
Qwest Communications February 2006 - July 2010
Skills
Co-location, VoIP, Telephony, SIP Trunking, MPLS, T1, Vendor Management, Broadband, Call Center, Managed Services, Ethernet, Metro Ethernet, Network Design, Computer Network..., Telecommunications, Procurement, Call Centers
Education
Century College 1974 — 1976
AA, Legal Secratary
White Bear Senior High School 1971 — 1974
High School Diploma, All
CenturyLink 2006 - Present
Skills
Telecommunications, Networking, Project Management, Routers, SQL, Troubleshooting
Education
City University of Seattle
Bachelor of Applied Science (BASc), Data Modeling/Warehousing and Database Administration, 3.5
Highline Community College
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
CenturyLink April 2011 - Present
QWEST COMMUNICATIONS CORP February 2000 - March 2003
Teligent, Inc. January 1998 - January 2000
Skills
Lease Negotiations, Drafting Agreements, Manage Complex Projects, Legal Issues, Data Center Acquisition, Right of Way Acquisition, Tower and Land..., Internal Audit, Negotiation, Project Management, Sales, Leases, Property Management, Corporate Real Estate, Contract Negotiation, Cross-functional Team..., Facilities Management, Leadership, Mergers, Right-of-Way Acquisition
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1993 — 1996
Doctor of Law (J.D.)
University of Illinois at Urbana-Champaign 1989 — 1993
BS
CenturyLink August 2014 - Present
Saint-Gobain Abrasives April 2013 - March 2014
B & W Fiber Glass, Inc September 2011 - April 2013
BKI July 2005 - September 2011
Southern Management June 2003 - July 2005
Carolina First Bank November 2001 - May 2003
Ernst & Young, LLC November 2000 - October 2001
AIMCO (Apartment Investment Management Company) January 1998 - November 2000
AIMCO (Apartment Investment Management Company) November 1998 - February 2000
AIMCO (Apartment Investment Management Company) January 1998 - November 1998
Skills
Accounts Payable, General Ledger, Account Reconciliation, Accounts Receivable, Auditing, Sarbanes-Oxley Act, Payroll, Cash Management, Fixed Assets, Financial Statements, Budgets, Bank Reconciliation, Cost Accounting, CPA, Financial Reporting, Internal Controls, SAP, Variance Analysis, GAAP
Education
Clemson University 1987 — 1992
BS, Financial Management
Clemson University 1987 — 1992
Bachelor of Science, Financial Management
CenturyLink March 2012 - Present
CenturyLink April 2001 - March 2012
CenturyLink February 1995 - March 2001
CenturyLink June 1990 - January 1995
Skills
Managed Services, SIP Trunking, Telephony, MPLS, Unified Communications, Telecommunications, VoIP, CPE, SIP, Business Process..., Project Management, Product Management, Private Line, Adtran, Hosted Services, Ethernet, IP, DSL, Metro Ethernet
Education
City University of Seattle 2005 — 2007
Associate's degree, Marketing/Marketing Management, General
Edmonds Community College 1982 — 1982
Telecommunications Technology/Technician
Qwest Communications March 2003 - Present
CenturyLink March 2000 - Present
MCI 1993 - 1996
Skills
Co-location, Managed Services, MPLS
Education
Chadron State College 2001 — 2004
B.S. Biology, Bio
CenturyLink September 2014 - Present
CenturyLink September 2009 - September 2014
Qwest July 2007 - September 2009
Qwest November 2000 - June 2007
Qwest Communications November 1998 - October 2000
Skills
Cisco Certified, Unified Communications, Juniper, MPLS, Avaya, SIP, Telephony, Security, Ethernet, Network Design, VoIP, WAN, SIP Trunking, Sales Operations, LAN-WAN, Co-location, T1, Sales Engineering, Cloud Computing, Cisco Technologies, Metro Ethernet, CCNA, Frame Relay, Managed Services, PRI, VPN, Hosted Services, IP, Telecommunications, DSL, DWDM, Data Center, Long Distance, Switches, Juniper Technologies
Education
City University of Seattle
Highline College
Expeditors September 2014 - Present
Starbucks January 2014 - September 2014
Starbucks April 2012 - December 2013
Starbucks April 2009 - April 2012
Starbucks December 2007 - April 2009
Starbucks September 2005 - December 2007
Starbucks January 2004 - September 2005
CenturyLink September 2000 - October 2001
CenturyLink March 1997 - September 2000
Skills
Logistics, CPIM, Supply Chain Management, Cross-functional Team..., Leadership, Operations Management, Process Improvement, Management, Team Building, Finance, CPA, Supply Chain Operations, Inventory Control, Forecasting, Business Analysis, Inventory Management, Strategic Sourcing, Demand Planning, Strategy, Strategic Planning, Negotiation, Supply Chain, Income Statement, Business Process..., Project Management, Contract Negotiation, Vendor Management, Procurement, Supply Chain..., Purchasing, Retail
Education
University of Washington 2014 — 2016
Master's Degree, Logistics, Materials, and Supply Chain Management
University of Washington 2013 — 2013
Leadership that Shapes the Future, Organizational Leadership, NA
Center for Creative Leadership 2012 — 2012
Leadership Development Program, Organizational Leadership, NA
City University of Seattle 2012 — 2012
Change Leadership, Organizational Leadership, 4.0
Villanova University 2012 — 2012
Certificate, Green Belt Six Sigma, Pass
Seattle University
Master of Business Administration (MBA), Finance, General
University of Washington, Michael G. Foster School of Business
Master of Professional Accounting, Accounting
University of Washington, Michael G. Foster School of Business
Bachelor of Arts (BA), Business Administration and Management, General
CenturyLink 2013 - 2013
Verizon Wireless 2009 - 2013
Circuit City 2003 - 2009
Pottery Barn 2001 - 2003
Restoration Hardware 1999 - 2001
Skills
Mobile Devices, Microsoft Office, Cellular Communications, Income Statement, Product Management, Profit, Loss Prevention, Negotiation, Training, Telecommunications, Customer Satisfaction, Sales Process, Product Marketing, Salesforce.com, Process Scheduler, Forecasting, Management, New Business Development, Sales, Budgets, Sales Management, CPFR, POS, Direct Sales, Software Installation, Merchandising, B2B, Strategic Planning, Store Management, Recruiting, Inventory Control, Customer Service, Key Account Management, Selling, Retail, Microsoft Excel, Time Management, Store Operations, Outlook, Retail Sales, Customer Experience, Leadership, Team Management, Team Leadership, Distribution Center..., Project Management, Marketing Strategy, Troubleshooting, Business Development, Sales Presentations
Education
Century College
University of Tennessee-Knoxville
... July 2014 - Present
Roanoke Park Watch Repair August 2012 - October 2014
Outerwall June 2013 - June 2014
Mithun June 2006 - June 2013
CenturyLink December 1997 - September 2004
Skills
Depreciation, Monthly Close, Accounting, Year-end Close, Financial Accounting, Project Accounting, Project Planning, Microsoft Office, Deltek, GAAP, Oracle CRM, Fixed Asset Management, Fixed Assets, Budgets
Education
Central Washington University 1993 — 1997
Bachelor of Business Administration (BBA), Accounting and Finance
University of Washington 2007 — 2008
Certificate, Construction Management
North Seattle Community College 2010 — 2012
Watch Technology Institute Professional Program, Art & Science of traditional Swiss watchmaking education
Catherines Stores Corporation April 2015 - Present
CenturyLink 2005 - 2014
Qwest Communications 1999 - 2005
U S WEST 1994 - 1999
Mervyns 1993 - 1994
Mervyns 1992 - 1993
Skills
Call Centers, Employee Relations, Employee Benefits, HRIS, Human Resources, Telecommunications, Vendor Management, Customer Retention, Customer Experience, Employee Engagement, Performance Management, Training, Managed Services, Team Leadership, Employee Training, Leadership, Customer Satisfaction, Management, Cold Calling, Training Delivery, Sales, Contact Centers, Call Center, Cross-functional Team..., Account Management, Process Improvement, Recruiting, Direct Sales, Talent Management, Workforce Planning, Strategy, Sales Operations, Program Management, Coaching, Talent Acquisition, Team Management, CRM, Solution Selling, Organizational..., Change Management, Avaya, Business Process..., Wireless, Team Building, Leadership Development, Organizational..., Sales Management, Operations Management, FMLA
Education
Central Washington University
B.S., Leisure Services
Fuller Theological Seminary
Christian Leadership
CenturyLink April 2001 - Present
Qwest 1996 - Present
US West Communications 1993 - 1996
Skills
Product Management, Telecommunications, Product Marketing, Cross-functional Team..., Go-to-market Strategy, Competitive Analysis, Vendor Management, Business Case, Mobile Devices, Channel Partners, Salesforce.com, Sales Operations, Enterprise Software, Managed Services, Product Lifecycle..., Marketing, Contract Negotiation, Network Design, Strategy, Strategic Partnerships, VoIP, IP, Call Centers, Solution Selling, Product Launch, Customer Experience, Pricing, Multi-channel Marketing, Program Management, Professional Services, Leadership, Customer Retention, Co-location, Account Management, SaaS
Education
New York University
MBA, Finance
City University of New York-Hunter College
BA, Business Management
CenturyLink January 2008 - Present
CenturyLink March 1998 - Present
Skills
MPLS, VoIP, Telecommunications, IP, Network Design, Cisco Technologies, Data Center, WAN, Ethernet, Managed Services, Wireless, Computer Network..., Switches, Network Engineering, LAN-WAN, T1, DWDM, DSL, SIP, Unified Communications, Frame Relay, Network Architecture, Routing, ATM networks, Telephony, Fiber Optics, QoS, Avaya, BGP, Routers, TCP/IP, SIP Trunking, CCNP, Cisco IOS, OSPF, CCNA, ISDN, VPN, SNMP, Wireless Networking, Metro Ethernet, TDM
Education
Cleveland Institute of Electronics 1974 — 1978
diploma, Telecommunications Engineering
CenturyLink August 2007 - Present
Qwest / US West August 2007 - Present
CenturyLink (Qwest) COMMUNICATIONS, INC January 2007 - Present
Qwest November 1999 - January 2007
LTS Retail Dial Tone January 1998 - January 2000
ELECTRIC LIGHTWAVE, INC April 1997 - September 1999
Portland Community College Telecom September 1997 - May 1998
U S West Communications January 1989 - January 1998
Skills
Frame Relay, Telephony, CPE, T1, Co-location, SIP Trunking, Managed Services, Unified Communications, MPLS, VoIP, Sales Engineering, Telecommunications, Cisco Technologies, SIP, WAN, DS3, Troubleshooting, Ethernet, Metro Ethernet, Long Distance, Network Design, MPLS VPN, PRI, VPN, Hosted Services, DSL, Broadband, LAN-WAN, Solution Selling, Optical Fiber, IP, Wireless, Avaya, Fiber Optics, TDM, ATM networks, DWDM, Internet Services, Switches, Computer Network...
Education
University of Phoenix 2004 — 2006
BS/BM, Business Management
University of Phoenix 2004 — 2006
Bachelor of Science, Business Management
Clark College 1982 — 1990
AA, Business Administration; LAN Networking Project Management
CenturyLink 1979 - Present
Embarq January 2004 - December 2009
Skills
Network Engineering, Network Design, Telecommunications, Switches, VoIP, Ethernet, Cisco Technologies, Computer Network..., IP, Routing
Education
Clark State Community College 1973 — 1976
Associate of Science (A.S.), Electrical and Electronics Engineering
CenturyLink May 1998 - Present
Education
Iowa State University 1997 — 2001
Computer/Mechanical Engineering
Linn-Mar High School 1994 — 1997
Clark College
CCNA
CenturyLink February 2009 - Present
BreathRite DME February 2010 - December 2014
LWCC May 2006 - January 2009
Dominion Virginia Power May 2002 - April 2006
RR Donnelley February 2000 - April 2002
BOMBARDIER January 1998 - January 2000
Interim Technologies January 1995 - March 1998
Skills
Telecommunications, Software Project..., Oracle, Software Development, SAP FICO, PMP, PowerBuilder, Unix, SDLC, Integration, Requirements Analysis, Java, SOA, Business Analysis, Management, VoIP, Team Leadership, Published Author, Leadership, Testing
Education
City University of New York
Master's degree, Computer Science, A
NED University of Engineering and Technology
B.E. Computer Systems., Computer Engineering, A
CenturyLink January 2015 - Present
Hewlett-Packard November 2012 - June 2014
Brocade November 2011 - November 2012
Brocade May 2011 - November 2011
Brocade January 2010 - May 2011
Broadview Security June 2009 - January 2010
Pinnacle Security May 2007 - June 2009
Skills
Business Networking, Data Center, Strategic Thinking, Business Development, Management, Cloud Computing, SAN, Salesforce.com, Solution Selling, Sales, Training, Cross-functional..., Leveraging Strategic...
Education
Clemson University
BS, Management, Executive Leadership & Entrepreneurship
CenturyLink August 2000 - Present
US Navy August 1979 - September 2000
Skills
Synchronization, Telecommunications, Ethernet, Digital Electronics, Power Supplies, Troubleshooting, Servo Control, Analog Circuit, Alarm Systems, Strategic Planning, Project Planning, Financial Planning, Program Management, Leadership
Education
Southern Illinois University, Carbondale 1997 — 1998
None, Workforce Development and Training
Chapman University 1986 — 1987
None, Computer Science
CenturyLink January 1994 - Present
GTE/Verizon August 1978 - December 1993
Skills
T1
Education
University of Redlands 1989 — 1991
Bachelor of Science (BS), Business Administration and Management, General
University of Redlands 1989 — 1991
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Chaffey College 1976 — 1978
Associate of Arts (AA), Business Administration and Management, General
CenturyLink Business April 2014 - Present
CenturyLink January 2012 - March 2014
Qwest Communications July 2003 - December 2011
Qwest Communications August 2000 - July 2003
United States Air Force November 1997 - September 2000
United States Air Force May 1996 - November 1997
United States Air Force May 1993 - May 1996
Skills
Fiber Optics, Operation, Transmission, Project Coordination, Project Implementation, Project Execution, Management, Ethernet, Telecommunications, Switches, Optical Fiber, Project Management, DWDM, Software Installation, Networking, Cisco Technologies, Troubleshooting
Education
Cleary University 2008 — 2010
MBA, Green Business Strategies
Cleary University 2006 — 2008
BBA, Finance
Fathom Advisors - Ameriprise Financial Services, Inc. August 2013 - Present
Northwestern Mutual June 2012 - August 2013
CenturyLink September 2011 - June 2012
Frandsen Bank & Trust November 2008 - September 2011
Skills
Customer Service, Banking, Microsoft Office, Microsoft Word, Outlook, Retail Banking, Loans, Teamwork, Sales, Term Life Insurance, Permanent Life Insurance, Disability Insurance, Investments, Financial Analysis
Education
Chippewa Valley Technical College 2006 — 2008
Associate of Applied Science Degree, Marketing
CenturyLink March 2012 - Present
CenturyLink 2007 - 2012
Skills
IP, Telecommunications..., Operations Management, Team Leadership, Outside Plant, DSL, Network Design, P&L Management, ATM networks, Customer Retention, T1, Managed Services, Contract Negotiation, Wireline, Telecommunications, Call Center, VoIP, Project Management, Optical Fiber, Wireless, Account Management, ACD, Team Building, Frame Relay, Process Improvement, Ethernet, Product Management, Vendor Management, Cross-functional Team..., Telephony, Unified Communications, Cabling, Fiber Optics, Broadband, Computer Network..., DS3, MPLS, Call Centers
Education
Central Washington University 1995 — 1999
CenturyLink February 2012 - Present
Qwest Communications December 2010 - February 2012
Hewlett-Packard May 2008 - February 2012
Julius Baer Investment Management 2004 - 2006
IBM September 2003 - September 2004
Instinet Incorporated September 1999 - March 2003
Skills
Disaster Recovery, Data Center, Virtualization, Technical Support, Windows Server, Integration, Cloud Computing, Information Security, TCP/IP, Firewalls, Routers, Switches, Servers, Active Directory, Troubleshooting, VPN, Help Desk Support, VoIP, Cisco Technologies, VMware, Network Architecture, IT Operations
Education
City University of New York-College of Staten Island 1986 — 1991
BS, Computer Science
CenturyLink March 2013 - Present
Century Link April 2011 - March 2013
Qwest October 2007 - April 2011
Qwest July 2005 - October 2007
US Air Force Academy June 2002 - July 2005
United States Air Force August 1999 - May 2002
US Air Force Academy June 1998 - July 1999
Skills
Cross-functional Team..., Collaborative Problem..., Team Motivator, Consensus Builder, Business Process..., Customer Service, Data Analysis, Coaching, Performance Improvement, Performance Management, Consensus Building, Management, Operations Management, Project Planning, Telecommunications, Leadership, Analysis, Ethernet, DoD, Military, Vendor Management, Project Management, Strategy, Program Management, Team Leadership, Process Improvement, Product Management, Training
Education
Chapman University 2000 — 2002
Master of Arts, Education - Curriculum and Instruction
United States Air Force Academy 1994 — 1998
Bachelor of Science, Social Science
RedBrick Health September 2015 - Present
CenturyLink July 2014 - May 2015
Metropolitan Financial Mortgage Company February 2014 - June 2014
Health Source Chiropractic and Progressive Rehab August 2013 - January 2014
Ingenix 2002 - 2005
Skills
Social Media Marketing, Relationship Management, Account Management, Marketing Strategy, Referral Networking, Health Insurance, Database Marketing, Leadership, Healthcare Information..., Data Analysis, Managed Care, Disease Management, Analysis, Process Improvement, Rehabilitation, Strategic Planning, Call Center, Medical Devices, Sales Management, Healthcare Consulting, Healthcare Analytics, Medical Technology, Healthcare Industry, Outcomes Research, Marketing Research, Sales, Salesforce.com, Telecommunications, Acquisitions, Coaching, Cross-functional Team..., Program Management, Project Management, Strategy, Call Centers
Education
University of Minnesota-Twin Cities 1998 — 2002
Bachelor of Science (B.S.), Health and Wellness, Core in the Life Sciences
Century College 1998 — 1998
Certificate, Certified Nursing Assistant
CenturyLink July 2001 - Present
Skills
VPN, Cisco, Routing Protocols, Disaster Recovery, F5 BigIP, Load Balancing, Firewalls, DNS, Networking, Solaris, Cisco Routers, Cisco Technologies, Switches, Integration, WAN
Education
Champlain College 1998 — 2000
Bachelor of Science, Business Administration
Champlain College 1998 — 2000
Associate in Science, Computer Networking and PC Support
CenturyLink April 2001 - Present
Lucent Technologies January 1999 - April 2001
United States Air Force December 1978 - December 1998
Education
Community College of the Air Force 1984 — 1988
Wideband/Satellite Communications
Chabot College
Alliance Data Retail Services June 2013 - Present
Abbott Nutrition 2009 - June 2013
Abbott 2004 - 2009
CenturyLink 1997 - 2004
Alliance Data 1995 - 1997
Skills
SAS, Statistical Modeling, Data Analysis, Database Marketing, GxP, Microsoft Office, Access, Analytics, Managed Care, Statistics, Pricing, Marketing Strategy, Microsoft Excel, Marketing Research, Healthcare Reimbursement, Hyperion Enterprise, CAPA, Change Control, Competitive Analysis, SAS programming, Direct Marketing, R, SAS Programming, Customer Insight, Segmentation, Data Mining
Education
The Ohio State University
Master of Science (M.S.), Statistics
The Ohio State University
Master of Science (M.S.), Mechanical Engineering
Chongqing University
Master of Science (M.S.), Energy Engineering
CenturyLink April 2011 - Present
Qwest July 1978 - April 2011
Skills
Ethernet, MPLS, SDH, IP, Telecommunications, TDM, Metro Ethernet, T1, DSL, Fiber Optics, Computer Network..., Telephony, Network Design, DWDM
Education
University of Colorado at Boulder 1969 — 1971
East Asian Studies
Chapman University
Associate of Arts (AA), Management Information Systems, General
CenturyLink July 2011 - Present
CenturyTel September 1995 - July 2011
PTI Communications September 1986 - September 1997
Skills
SDH, Microwave, Optical Fiber, ROADM, Wireless, Transmission, Backhaul, DSL, Ethernet, WiFi
Education
Clark College
Columbia River, Vancouver WA
CenturyLink 2010 - 2011
Skills
Telecommunications
Education
Chippewa Valley Technical College 2005 — 2009
Associate Degree, Marketing
CenturyLink April 2001 - Present
Verizon 1992 - 2001
NYNEX 1985 - 1992
Skills
Environmental..., Environmental Awareness, Hazardous Waste..., EHS, Risk Management, Program Management, ISO 14001, Project Management, Environmental Policy, Facilities Management, Environmental Auditing, Risk Assessment, Environmental Impact..., Safety Management...
Education
Clarkson University
Bachelor of Science (BS), Industrial Distribution
Polytechnic University
Master of Science (M.S.), Management of Technology
Rensselaer Polytechnic Institute
Master of Science (M.S.), Environmental Management and Policy
CenturyLink June 2012 - Present
Century Link January 2007 - June 2012
Qwest January 2005 - January 2007
Qwest January 2001 - January 2005
Skills
Telecommunications, Project Management, Facilitators, CAD, SAP, Fiber Optics, TIRKS, Quality Management, Routing, T1
Education
Century College 1985 — 1989
Allied Communication April 2014 - Present
CenturyLink February 2012 - December 2013
Allied Communication March 2011 - February 2012
Allied Communication January 2011 - March 2011
Skills
IP, MPLS, Telecommunications, VoIP, Wireless, SIP, Telephony, WAN, T1
Education
Central Virginia Community College 2002 — 2003
Clovis Community College 1998 — 1999
CenturyLink November 2010 - Present
CenturyLink (former EMBARQ) October 2005 - October 2010
CenturyLink (former Sprint Local) October 2004 - September 2005
Oncor Electric Delivery November 2000 - August 2004
Education
Texas A&M University-Commerce
Master of Science (MS), Management, 4.0
Tarleton State University
Bachelor of Business Administration (BBA), Economics, 3.7
Central Texas College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.7
CenturyLink June 2014 - Present
CenturyLink December 2011 - June 2014
QWEST COMMUNICATIONS CORP June 2008 - December 2011
Qwest Communications Corp. 2008 - 2011
QWEST COMMUNICATIONS CORP December 2005 - June 2008
Skills
T1, Ethernet, MPLS VPN, MPLS, Juniper, WAN, CCNA, IP, Computer Network..., Telecommunications, Networking, Network Design, LAN-WAN, Troubleshooting, Switches, Network Engineering, Frame Relay, Routing, Routers, Technical Support, Wireless, VPN, Cisco Technologies, TCP/IP, Managed Services, Co-location, Data Center, DS3, BGP, DWDM, QoS, Cisco IOS, Network Architecture, OSPF, ATM Networks, Operations Management, Supervision, Management
Education
Cisco Study 2007 — 2010
CCNA, Computer Systems Networking and Telecommunications
Central Texas College 1994 — 1994
No degree, Mathematics
Champaign Central High School 1986 — 1990
Diploma, General Studies
CenturyLink August 2014 - Present
CenturyLink July 2014 - Present
CenturyLink July 2012 - August 2014
CenturyLink June 2011 - March 2012
Self Employed January 2003 - January 2012
CenturyLink February 2010 - June 2011
CenturyLink December 2008 - February 2010
Ajilon March 2002 - June 2002
Qwest January 2001 - October 2001
Qwest April 2000 - December 2000
Skills
Communication,..., Statistical Analysis, Project Management, Organizational Skills, Leadership and Coaching, Training Delivery and..., Strong Interpersonal..., Process Standardization, Troubleshooting, Problem Solving, Call Centers
Education
University of Denver - Daniels College of Business 2000 — 2000
Projhect Management
City University of Seattle 1989 — 1990
CenturyLink February 2001 - Present
US Army September 1992 - February 2001
Skills
VoIP, Call Centers, Telecommunications, IP, Managed Services, MPLS, Ethernet, Process Improvement, Cross-functional Team..., Program Management, Project Management, Troubleshooting, Telephony, Unified Communications
Education
Central Texas College 1993 — 1994
CenturyLink November 2008 - Present
United States Air Force December 1992 - November 1996
Skills
Telecommunications, VoIP, IP, Vendor Management, Ethernet, Cross-functional Team..., Process Improvement, Telephony
Education
Chipola College 1990 — 1992
Graceville High School 1986 — 1990
CenturyLink March 2011 - Present
CenturyLink August 2009 - March 2011
CenturyLink March 2003 - August 2009
Skills
Wireless, Routing, Ethernet, IP, SIP, VoIP, SDLC, Unified Communications, MPLS, TCP/IP, Telecommunications, Requirements Analysis, Unix, DSL, SS7, Computer Hardware, Cisco Technologies, Technical Support, Telephony, Managed Services, Routers, Security, Vendor Management, Network Administration, SIP Trunking, Windows Server, Data Center, Frame Relay, SNMP, Switches, QoS, Networking, Troubleshooting, SDH, Software Installation, ISDN, WAN, Metro Ethernet, ATM networks, Call Centers, Linux, T1, LAN-WAN, DWDM, Disaster Recovery, Network Security, Operating Systems, Cloud Computing
Education
City University of New York-Herbert H. Lehman College 1985 — 1986
Computer Science
City University of New York-Herbert H. Lehman College
Centurylink Integrated Data Services: Technical Support Tier IIICenturyLink2012 - Present
Skills
Ethernet, Network Design, MPLS, Vendor Management, Telecommunications, IP, Wireless, Cisco Technologies, Managed Services, VoIP, Data Center, T1, Unified Communications
Education
Strayer University
Homeland Security Information Systems
Clearwater Christian College
Home School
CenturyLink June 2000 - Present
Skills
Telecommunications, Management, Project Management, Team Leadership, Process Improvement, Troubleshooting, Cross-functional Team..., Team Building, Program Management, Vendor Management
Education
Clover Park Technical College 1995 — 1997
Telecommunications Technology/Technician
CenturyLink October 2010 - Present
Education
Century College
Minneapolis Business College
CenturyLink August 1998 - Present
Sprint June 1995 - July 1998
Saluda County Recreation Department September 1993 - May 1995
Skills
Telecommunications, Customer Experience, Customer Service
Education
Clemson University 1989 — 1993
Bachelor of Science (BS), Parks, Recreation and Tourism Management