CGS (Computer Generated Solutions)
Industry: Computer software company
DescriptionHeadquarters: United States of America Founded: 1984 Subsidiaries: Threadvine, Apparel & Footwear Solutions, LLC.,
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CGS (Computer Generated Solutions) Employees
Invest Financial March 2009 - Present
Ciber January 2008 - January 2009
CGS (Computer Generated Solutions) January 2005 - December 2008
Skills
Computer Hardware, Software Installation, Computer Network..., Microsoft Office, Printers, Help Desk Support, Team Leadership, Servers, Networking, Active Directory, Windows 7, Technical Support, Citrix, Laptops, Switches, Remote Desktop, Troubleshooting, Microsoft Exchange, VMware, Desktop Computers, Windows Server, Windows XP, System Administration, Operating Systems, Hardware
Education
FastTrain of Tampa
Computer Science
Hillsborough Community College
Computer Science
UPS March 2015 - Present
Piksel Inc. January 2015 - March 2015
Intercontinental Exchange August 2014 - October 2014
Peer 1 Hosting June 2013 - April 2014
Atlantix Global Systems December 2012 - June 2013
WellStar Health System June 2012 - December 2012
McKesson Health IT July 2011 - June 2012
GXS February 2008 - June 2011
Warranty Corporation of America August 2007 - January 2008
CGS (Computer Generated Solutions) November 2005 - August 2007
Skills
Servers, Troubleshooting, Laptops, Technical Support, VPN, Windows Server, Cisco Technologies, Hardware, Operating Systems, Active Directory, Help Desk Support, Databases, Data Center, Windows XP, Networking
Education
Convergys Corp. Authorized Education Center 2000 — 2001
CompTia A+ certification, Computer Information Systems and Programming
Education America- Houston 1999 — 2001
Associate's degree, Computer Information systems and programming
Art Institute of Houston 1995 — 1998
Applied arts - Graphic Design
University of New Orleans 1991 — 1994
History
CGS (Computer Generated Solutions) February 2015 - Present
Precision IT Group December 2012 - February 2015
Verizon Wireless July 2010 - July 2011
Verizon Wireless September 2006 - July 2010
Ryder Logistics January 2006 - September 2006
Skills
Operations Management, Procurement, IT Procurement, Logistics Management, Supply Chain Management, Purchasing, Strategic Sourcing, Strategic Planning, Pricing Analysis, Supplier Negotiation, Vendor Management, Strategic Data Analysis, Foreign Languages, Relationship Management, Account Management, Inventory Management, Budgets, Communication, Sales, Client Services, Merchandising, Translation, Interpreting, Customer Service
Education
Juniata College 2003 — 2005
Bachelor of Arts (B.A.), English, German, Linguistics
UST Global January 2014 - Present
UST Global May 2015 - August 2015
UST Global August 2014 - November 2014
WellStar Health System November 2013 - December 2013
CGS (Computer Generated Solutions) January 2013 - March 2013
Eastman Kodak March 2011 - November 2012
Zamba Funland March 2010 - October 2010
Skills
SDLC, STLC, Test Planning, Manual Testing, Defect Life Cycle, Troubleshooting, Regression Testing, Active Directory, Windows XP, Printers, Technical Support, Requirements Analysis, Defect Logging, Windows 7, Help Desk Support, Microsoft Office, VMware, Software Installation, Computer Hardware, Call Centers, Blackberry, Windows Server, Windows, Customer Service, VPN, Visio, Lotus Notes, Software Documentation, Operating Systems, Epic Prelude, Networking, Epic Willow, Novell, Testing, Project Coordination, HP Quality Center, Clarity, SharePoint, Bugzilla
Education
ITT TECHNICAL 2010 — 2012
Applied Science, Computer Network Systems, 3.8 GPA
Clayton State University
Psychology
Forest Park High School
Reinhardt University
Political Science
Bernard Hodes Group December 2013 - February 2014
CGS (Computer Generated Solutions) 2014 - 2014
Havas Media April 2012 - May 2013
Sumisho Computer Systems Corporation March 2009 - March 2012
Skills
Financial Reporting, Internal Controls, Accounting, SAP, Variance Analysis, Account Reconciliation, Financial Analysis, Fixed Assets, Analysis, Forecasting, Finance, Financial Statements, Auditing, Accruals, Consolidation
Education
Brooklyn College 2005 — 2008
BS in Accounting, Accounting
CGS (Computer Generated Solutions) June 2015 - Present
ABSOLUTE PHARMACY March 2015 - June 2015
Express Scripts October 2013 - February 2015
Carrollwood Compounding Pharmacy February 2011 - November 2012
Hoye's Pharmacy May 2009 - May 2010
CVS Caremark Corporation September 2008 - March 2009
Walgreens September 2001 - July 2008
Skills
Critical Thinking, Phone Etiquette, Time Management, Healthcare, Invoicing, Cash Handling Experience, Accurate Data Entry, Teamwork, Data Entry, Customer Service, Dependable Team Player, Team-oriented, Solid computer skills, Microsoft Office, Enthusiasm to learn, Great communications..., High Organizational..., General Administrative..., Analytical Skills, Collaborative Problem..., Clerical Skills, Interpersonal..., Inventory Management, Compounding, Health Insurance, Adjudication, Filing, Inventory, Troubleshooting, Microsoft Excel, Mathematics, Pharmacists, Managed Care, Pharmaceutical Industry, Pharmacy, Community Pharmacy, Pharmacy Automation, Pharmacy Benefit..., Microsoft Word
Education
Everest University-Tampa 2013 — 2015
Associate's Degree, Computer and Information Sciences, General
CGS (Computer Generated Solutions) March 2015 - Present
CGS (Computer Generated Solutions) December 2013 - March 2015
The Jones Company/Flash Foods January 2011 - May 2014
The Jones Company/ Flash Foods July 2009 - January 2011
Hayes Fundamental Camp May 2009 - August 2010
Thomasville City Schools August 2009 - March 2010
Skills
Microsoft Office, HTML, Java, Visual C#, Unix Shell Scripting, Oracle SQL, CSS, Customer Service, Technical Support, Databases
Education
Clayton State University 2011 — 2013
Bachelor's degree, Information Technology
Georgia Southern University 2007 — 2009
Starr Struck Designs May 2015 - Present
CareerBuilder.com March 2015 - Present
TMP Worldwide May 2014 - March 2015
Vonage Business Solutions January 2014 - May 2014
CGS (Computer Generated Solutions) June 2012 - January 2014
Skills
Team Leadership, Technical Support, Follow-through Skills, Communication, Organizational..., Information Technology, HTML, Web Design, Customer Satisfaction, Client Relations, Windows Server, Microsoft Office, Time Management, Applicant Tracking..., Active Directory, VPN, Computer Proficiency, Windows, LANDesk, XML, Critical Thinking, Call Centers, Remote Troubleshooting, Citrix, VoIP, CSS, Ticketing Systems, Telecommunications, iOS, CRM Databases, Photoshop, Account Management, Customer Service, Troubleshooting, Windows 7, Windows XP
Education
Herzing University-Atlanta 2014 — 2016
Bachelor of Arts (BA), Computer Software Engineering
University of Phoenix 2010 — 2011
Associate of Arts (AA), Information Technology
IT Authorities April 2015 - Present
WellCare Health Plans February 2015 - March 2015
CGS (Computer Generated Solutions) March 2014 - February 2015
Skills
Recruiting, Interviews, Technical Recruiting, Leadership, Customer Service, Benefits Negotiation, Training, SDLC, Sales, Databases, Management, Sourcing, Temporary Placement, Salesforce.com, Cold Calling, Screening, Visio, Business Intelligence, SharePoint, Talent Management, Full-cycle Recruiting, Salary Negotiation
Education
University of Phoenix 2012 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
Center for Technology Training 2009 — 2009
A+, Computer and Information Sciences and Support Services
Thomas Jefferson High School 2001 — 2005
Diploma, General Studies
CGS (Computer Generated Solutions) September 2013 - August 2014
SUBSTITUTE TEACHER September 2013 - August 2014
Comcast Cable September 2011 - September 2013
Jefferson County Committee for Economic Opportunity Head Start June 2010 - June 2011
The University of Alabama at Birmingham January 2008 - September 2009
Newk's Eatery July 2007 - September 2008
Skills
Customer Service, Clerical Skills, Tutoring, Language Development, Microsoft Office, Personal Budgeting, Money Management, Research, Individual Counselling, People Skills, Microsoft Excel, Teaching, Sales, Management, Social Media, Microsoft Word, Nonprofits, Public Speaking, PowerPoint, Community Outreach, Data Entry, Event Planning
Education
University of Alabama at Birmingham 2007 — 2010
Bachelor of Science (B.S.), Early Childhood Education and Teaching
Randolph-Macon Woman's College 2003 — 2006
Music
Avondale High School 2001 — 2003
Fairfield High School 1999 — 2001
CGS (Computer Generated Solutions) April 2015 - Present
Crius Energy, LLC October 2014 - February 2015
IST Management Services April 2013 - August 2014
Boulder creek steak house December 2009 - October 2010
The Health Center Of Windermere October 2005 - December 2008
Barton Transportation January 2005 - October 2005
Cds Air Freight May 2004 - June 2004
Skills
Pc Repair, Computer Hardware, Hardware Diagnostics, Plumbing Fixtures, Plastering, HVAC, Painting, Microsoft Word, Microsoft Excel, Social Media, Radio Host, Software Installation, Computer Repair, Customer Service, Microsoft Office, Troubleshooting, Time Management, Data Entry, Windows 7, Teamwork, Windows, Technical Support
Education
DeVry University 2013 — 2019
Bachelor of Science (BS), Computer Forensics
Adult Learning Center 2011 — 2012
GED, GED
New Horizons Learning Center 2007 — 2008
MCSA Training, Computer technician
Hewlett-Packard June 2015 - Present
Ezdozit Photography March 2011 - Present
Prism Pointe Technologies August 2011 - June 2015
CGS (Computer Generated Solutions) July 2006 - August 2011
Extra Space Storage October 2004 - June 2006
Home Depot March 2003 - June 2005
Skills
Computer Hardware, Active Directory, Sales, Software Documentation, Troubleshooting, Customer Satisfaction, Customer Service, PowerPoint, Outlook, Laptops, Training, HTML, Call Center, Call Centers, Windows 7, Microsoft Excel, Servers, SQL, Windows Vista, Technical Support, Software Installation, Microsoft Word
Education
DeVry Institute of Technology 1998 — 2021
Bachelor of Science
Georgia State University 1994 — 2021
Bachelor of Arts & Sciences
New Horizons Computer Learning Center
Tata Consultancy Services February 2014 - Present
Raymond James Financial Inc. November 2013 - January 2014
BayCare Health System June 2008 - June 2013
Dell September 2006 - September 2008
CGS (Computer Generated Solutions) July 2005 - September 2006
ECE (IT Consultant) April 2003 - July 2005
Hewlett Packard (Desktop Support) December 2000 - January 2003
Skills
System Administration, Windows Server, Active Directory, Healthcare Information..., System Center Service..., Troubleshooting, Disaster Recovery, System Center, VMWare-Vcenter, System Center Virtual, WSUS (Windows Server..., MDT (Microsoft..., Scripting, Ethical Hacking, Imaging, WDS, SCCM 2012, Application Packager, Ghost Imaging, Groutp Policy, Citrix, SharePoint, CEH
Education
American InterContinental University 2000 — 2003
Bachelor's Degree, Information Technology
CGS (Computer Generated Solutions) November 2014 - Present
Best Buy October 2013 - February 2014
Kmart Corporation February 2012 - August 2013
Colonnade August 2009 - May 2011
Walmart May 2008 - July 2008
Skills
SSRS, SQL Server Management..., Customer Service, Editing, Time Management, WordPress, Training
Education
Georgia College and State University 2007 — 2012
B.S, Psychology
CGS (Computer Generated Solutions) January 2014 - Present
Escobedo Construction August 2013 - January 2014
Samsung Austin Semiconductor July 2010 - June 2013
Celanese May 2009 - August 2009
ConocoPhillips May 2007 - August 2007
Skills
Engineering, Design of Experiments, Semiconductors, Labview, Failure Analysis, SPC, Semiconductor Industry, Photolithography, Drums, Dynamics AX 2012 Trade..., Yield, Matlab, Solidworks, AutoCAD, JMP, Project Management, Statistics
Education
The University of Texas at Austin 2005 — 2009
Bachelor's degree, Mechanical Engineering, 3.5/4.0 GPA
The University of Texas at Austin 2005 — 2009
Bachelor of Science (B.S.), Mechanical Engineering
CGS (Computer Generated Solutions) March 2015 - Present
Endeavor July 2014 - December 2014
Youth Villages May 2013 - August 2013
City of Atlanta June 2010 - July 2010
Boys & Girls Clubs of America June 2009 - July 2009
Skills
Critical Thinking, Microsoft Word, Data Entry, Microsoft Office, Teamwork, PowerPoint, Social Networking, Cashiering
Education
Mercer University School of Medicine 2014 — 2016
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
Clark Atlanta University 2010 — 2014
Psychology, Psychology
CGS (Computer Generated Solutions) February 2015 - Present
IBM Corporation May 2011 - Present
Restaurant Owner El Ameer Mediterranean Cuisine January 2010 - May 2011
IBM January 2006 - December 2010
IBM BPM Websphere Specialist January 2004 - December 2006
IBM Industry Health Care & Retail Client Executive January 1995 - November 2004
IBM January 1985 - December 1994
IBM Application Development/Project Plant Scheduler December 1980 - November 1985
Olivetti Corporate June 1979 - September 1980
Skills
Engineering, Project Management, Microsoft Office, Manufacturing, Sales Management, New Business Development, Product Development, Strategic Planning, Marketing Strategy, Social Media Marketing, Customer Service, Software Industry, Healthcare, Retail, Industrial Engineering, Long-term Customer..., Automation, Sales, Leadership, Cloud Computing, Pre-sales, SaaS, Solution Selling, Business Intelligence, Management, Enterprise Software, IT Strategy
Education
NYU Stern School of Business 1981 — 1992
B.S. - Marketing - MBA w/Concentration in Marketing & Finance, International Business
Katherine Gibbs School 1980 — 1982
Business Management, Business Administration and Management, General
CGS (Computer Generated Solutions) January 2015 - Present
Symple October 2014 - Present
Canon Solutions America May 2013 - December 2014
Qwash January 2013 - April 2013
Leaf December 2012 - March 2013
Annseal Inc May 2012 - December 2012
Annseal Inc May 2007 - May 2012
Skills
Level III HAZWOPER..., OSHA Certified Forklift..., OSHA (Occupational..., New York State..., PowerPoint, Training, Social Media, Microsoft Word, Sales, Time Management, Public Relations, Social Networking, Solution Selling, Customer Service, Business Development, Leadership, Account Management, Salesforce.com, Management, SaaS, Cloud Computing
Education
Harvard University 2014 — 2017
Master's Degree, Computer Software Engineering
Johnson City Senior High School
High School, Advanced Regents, 3.6
SUNY Plattsburgh
Business & Economics B.S., Entrepreneurship B.S.
Villanova University
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.8
CGS (Computer Generated Solutions) November 2014 - Present
CGS (Computer Generated Solutions) June 2014 - Present
Computer Generated Solutions June 2013 - October 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Social Media, Teamwork, Windows, Illustrator, SQL, English, CCNA, A+ Certified, MCITP, DNS, LAN-WAN, Active Directory, TCP/IP, Computer Hardware, System Administration, Windows 7, Routers, Routing Protocols, Hardware, Technical Support, Laptops, Help Desk Support, CompTIA A+
Education
Herzing University-Atlanta 2011 — 2012
Diploma in Network Sytems, System, Networking, and LAN/WAN Management/Manager
CGS (Computer Generated Solutions) March 2014 - Present
Verizon Wireless March 2013 - March 2014
Everest University Online January 2011 - June 2012
Boars Head Provisions January 2007 - August 2008
Target April 2005 - January 2007
Pinellas County Schools January 2001 - March 2003
Pfizer January 1996 - September 1998
Skills
Human Resources, Project Management, Conflict Resolution, Conflict Management, Compensation & Benefit, Instructor-led Training, Employee Training, Training Delivery, Training, New Hire Orientations, Leadership, Coaching, Recruiting, Leadership Development, Customer Service, Public Speaking, Team Building, Sales, Interviews, Program Management, Staff Development, Instructional Design, Team Leadership, Quality Assurance, Process Improvement, Management, Time Management, Research, Employee Relations, Teaching, Higher Education, Team Management, Career Counseling, Performance Management, Organizational..., Customer Satisfaction, Strategic Planning
Education
Southern New Hampshire University 2012 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Florida Agricultural and Mechanical University 1988 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
HCL Technologies January 2015 - Present
Cardno June 2013 - January 2015
CGS (Computer Generated Solutions) July 2012 - June 2013
Verizon Data Service July 2010 - December 2011
Focus, Inc. January 2008 - June 2010
Skills
Windows 7, Operating Systems, XP, Hardware, Software Installation, VPN, Microsoft Exchange, Customer Satisfaction, Outlook, Call Center, Windows, Visio, Active Directory, Computer Hardware, Help Desk Support, PowerPoint, TCP/IP, Antivirus, Remote Desktop, Security, System Administration, DNS, Networking, Windows XP Pro, Servers, Laptops, Printers, A+ Certified, Windows XP, Call Centers, Technical Support, Troubleshooting, Customer Service, Network Administration, Windows Server, Wireless Networking, Microsoft Office, VMware, Software Documentation, Routers, DHCP, Information Technology, Network Security, Cisco Technologies, Linux, Disaster Recovery, Databases, SQL, SharePoint, Access
Education
Dell 2015 — 2016
Dell Certified Expert Systems, Information Technology
Hillsborough Community College 2013 — 2014
Associate of Science (AS), Computer Science
Full Sail Real World Education 2011 — 2013
Bachelor, Mobile Development
CGS (Computer Generated Solutions) July 2015 - Present
City University of New York June 2012 - July 2015
Baruch College City University of New York January 2000 - June 2012
Positive Promotions April 1997 - January 2000
Dial-a-Mattress September 1994 - April 1997
Skills
Policy, Interviews, Staff Development, Deferred Compensation, Employee Training, Nonprofits, Training, Program Development, Leadership, Benefits Administration, New Hire Orientations, Recruiting, Public Speaking, Workforce Planning, Workshop Facilitation, College Recruiting, Human Resources, Research, Higher Education
Education
Baruch College
Master's, Industrial/ Organizational Psychology
SHRM
SCP
SPHR
SPHR, Senior Professional in Human Resources
Stonybrook University
Bachelor's, Social Science
Wharton School of Business
CEBS, Benefits
CGS (Computer Generated Solutions) March 2015 - Present
IBM Canada Ltd. July 2012 - February 2015
IBM Canada Ltd. November 2010 - June 2012
Lenovo June 2008 - November 2010
Lenovo December 2006 - June 2008
IBM June 2005 - December 2006
IBM December 2004 - June 2005
Knowledge Network Solutions June 2003 - December 2004
Skills
Sales, Marketing, Solution Selling, Direct Sales, Channel Account..., Account Management, Sales Enablement, Salesforce.com, Enterprise Software, Demand Generation, Channel Partners, Business Development, Business Alliances, Sales Management, New Business Development, Partner Management, Sales Process, Development & delivery..., Channel Sales..., SaaS, Selling, Channel, CRM, Professional Services, Software Industry, Product Management, Product Marketing, Strategic Partnerships, Lead Generation, Cloud Computing, Management, Go-to-market Strategy, Competitive Analysis, Managed Services, Analytics, Pre-sales, Sales Operations, Customer Satisfaction, Multi-channel Marketing, Program Management, Channel Sales, Customer Retention, Cross-functional Team..., Key Account Management, B2B, Complex Sales, Storage, Training, Strategy, Business Intelligence
Education
San Francisco State University 1996 — 1998
Teaching, Social Sciences
McGill University 1992 — 1996
Arts, Philosophy, History
Royal Saint George's College 1984 — 1992
CGS (Computer Generated Solutions) November 2014 - Present
NCR Corporation September 2012 - February 2013
AutoTrader January 2012 - July 2012
Year Up September 2011 - July 2012
Prolific Promotions June 2009 - July 2010
Skills
Quality Assurance, Testing, Microsoft Office, Quality Center, Customer Service, Computer Hardware, Test Planning, Windows, SQL, OS X, Software Documentation, Unix, Programming, Mac OS X, Software, Computer Engineering, Desktop Computers, Applications, Multi Tasking, Organization, Goal Oriented, Pro Tools, Logic Pro, Propellerheads Reason, Music Production, Orchestral Music, Pianist, Guitar Playing, Film Production, Film Scoring, Adobe Creative Suite, Business Planning, Business Management
Education
Year Up, Inc 2011 — 2012
Atlanta Metropolitan College 2010 — 2012
Mount Zion High 2006 — 2009
Diploma
Situs January 2015 - Present
CGS (Computer Generated Solutions) April 2014 - December 2014
Reis February 2011 - March 2014
The Star-Ledger July 2006 - January 2011
Skills
Writing, Editing, CRM Program Management, CRM, PowerPoint, Microsoft Excel, MS Excel Pivot Tables, Social Media, Social Media Marketing, Strategic Planning, Marketing Strategy, Business Strategy, Business Analysis, Business Process..., Real Estate Marketing, Research, Market Research, Magazine Layout Design, WYSIWYG Layout Tools, Real Estate Economics, Analysis, Blogging, Strategy, Photoshop, Marketing, Salesforce.com, Management, Microsoft Office
Education
Hofstra University 2002 — 2006
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Archdiocese of Newark 2007 - Present
Telcordia Technologies 2004 - 2005
CGS (Computer Generated Solutions) 2004 - 2004
Skills
Educational Leadership, Adult Education, Copy Editing, System Administration, Project Management, Public Speaking, Fundraising, Volunteer Management, Nonprofits, Budgets, Vendor Management, Customer Service
Education
Maryknoll School of Theology 1973 — 1976
St. John's University 1971 — 1973
Bachelor's degree, English Language and Literature, General
CGS (Computer Generated Solutions) October 2014 - May 2015
TEKsystems September 2013 - October 2014
Telephonics Corporation January 2014 - September 2014
Geeks On Call February 2013 - June 2014
Eastern micro systems February 2013 - June 2014
Skills
Technical Support, Network Administration, Networking, Active Directory, Computer Repair, System Deployment, Troubleshooting, Windows Server, TCP/IP, Network Design, System Administration, Network Engineering, Security, Office 365, Virtualization, VMware Infrastructure, Cisco Technologies, Encryption, Windows 7, Information Technology, Business Continuity, Disaster Recovery, Strategic Planning, Operating Systems, Infrastructure, Help Desk Support, Microsoft Office, IT Operations, Enterprise Software, Server Administration, Network Architecture
Education
Thomas Edison State College 2014 — 2015
Computer Science, Computer Science
Thomas Edison State College 2014 — 2015
APPLIED COMPUTER STUDIES, Computer Science, 4.0
PC Age Jersey City 2013 — 2014
Internetwork Engineer, Computer Science, 4.0
CGS (Computer Generated Solutions) May 2015 - Present
CGS (Computer Generated Solutions) May 2014 - Present
J.Crew August 2012 - August 2013
Lord & Taylor March 2011 - November 2012
New Balance May 2010 - March 2011
Tradehome Shoes September 2007 - April 2010
Skills
Sales, Sales Trainings, Customer Service, Customer Relations, Inventory Management, Academic Tutoring, Current Affairs, Apparel, Footwear, Athletic Footwear, PowerPoint, Social Networking, Marketing, Leadership, Visual Merchandising, ERP, Project Management, Technical Documentation
Education
Fashion Institute of Technology 2013 — 2015
Bachelor's degree, International Trade and Marketing for the Fashion Industries, 3.8
County College of Morris 2011 — 2013
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 4.0
Emory University August 2013 - Present
DeKalb County School District August 2011 - August 2013
SupportSoft August 2008 - January 2012
DeKalb County School District January 2009 - August 2011
Warranty Corporation of America August 2004 - August 2008
CGS (Computer Generated Solutions) 2002 - 2003
Skills
Windows Server, Active Directory, Microsoft Exchange, Network Administration, Information Technology, Windows, Group Policy, SCCM, Powershell, Routers, Wireless Networking, Server 2012, HP, Microsoft Office, VMware ESX, Laptops, Blackberry, Customer Service, System Administration, Microsoft SQL Server, Project Management, Windows XP, A+ Certified, iOS, XP, BMC Remedy, 2008 R2, LANDesk, KBOX, Win 2003, Android, Mac OS, MCSA (33%), Dell KACE, XenClient, SCCM Administration
Education
American InterContinental University 2005 — 2006
Computer Forensics
Omnitech Institute 2001 — 2003
Network Administration & Project Management
CGS (Computer Generated Solutions) July 2015 - Present
Services for the UnderServed September 2013 - July 2015
Services for the Underserved March 2012 - September 2013
Promed Personnel March 2007 - October 2010
Skills
Recruiting, Human Resources, Public Speaking, Onboarding, Organizational..., Interviews, Policy, Nonprofits, Conflict Resolution, Event Planning, Microsoft Office, Research, HR Policies, Coaching, Outlook, Payroll, Customer Service, I-9 Compliance, Cultural Competency, iCIMS, Taleo, ADP, Applicant Tracking..., Sourcing
Education
Hunter College
Bachelor's degree
CGS (Computer Generated Solutions) January 2015 - Present
Computer Generated Solutions, Inc. July 1995 - December 2014
Home Insurance Company 1994 - 1995
Marsh 1985 - 1995
Skills
ERP, Enterprise Software, Business Analysis, EDI, Software Implementation, Product Lifecycle..., Blue Cherry, Microsoft SQL Server, Software Development, Project Management, Integration, Business Process, CRM, Solution Selling, Business Intelligence, Databases, Vendor Management, Software Project..., SaaS, Professional Services, SharePoint, Cloud Computing, IT Management, E-commerce, Requirements Analysis, Outsourcing, Process Improvement, SDLC, IT Strategy, Disaster Recovery, Business Process..., PMP
Education
City University of New York 1982 — 1985
MS Computer Sciences, School of Engineering.
CGS (Computer Generated Solutions) June 2015 - Present
CBS Corporation January 2015 - April 2015
Cornerstone Information Technologies, LLC September 2014 - December 2014
Lincoln Comput October 2012 - March 2014
Twelvepro Co April 2012 - October 2012
Computer Network Solutions February 2005 - April 2012
LAN Associates 2002 - 2005
Computer Network Solutions January 1998 - June 2002
Skills
Cisco Technologies, Windows Server, VMware, Active Directory, Citrix, DNS management, DNS, DHCP, Trixbox, VoIP, Dell PowerEdge Servers, Dell Computers, SAN, Microsoft Excel, Microsoft Exchange, Linux, Group Policy, Data Center, Virtualization, Infrastructure, Technical Support, Servers, Networking, Disaster Recovery, Network Security, Network Administration, VMware ESX, HP, Storage, Security, System Deployment, Routing
Education
Odessa State Polytechnic University 1981 — 1986
Master's degree
CGS (Computer Generated Solutions) April 2015 - Present
NYCEDC June 2013 - September 2013
Skills
Microsoft Excel, HTML Scripting, Multilingual, Microsoft Word, Microsoft Office, Management, Customer Service, PowerPoint, Public Speaking, Sales, Leadership, Finance
Education
Baruch College 2010 — 2014
Bachelor's Degree, Finance and Financial Management Services
St. Barnabas Hospital January 1992 - Present
CGS (Computer Generated Solutions) March 1997 - January 1998
St. Barnabas Hospital March 1992 - January 1998
Skills
Executive Office..., Human Resources, Employee Benefits, Medical Billing, Medical Terminology, Office Administrator
Education
The College of New Rochelle
Business Administration and Management, General
Technology Center Inc. January 2013 - March 2015
AMNEEN Network and Database September 2010 - August 2012
CGS (Computer Generated Solutions) November 2009 - August 2010
Skills
Microsoft Office, Strategic Planning, Time Management, Timely Decision Making, Communication Skills, Organizational..., Teamwork, Telephone Skills, Customer Satisfaction, Data Entry, Administrative..., Policy, Critical Thinking, Filing
Education
Georgia Perimeter College 2013 — 2015
South Gwinnett High School
High School Diploma
Emera Inc. December 2014 - February 2015
Bluedrop Performance Learning March 2011 - July 2014
CGS (Computer Generated Solutions) 2003 - December 2011
Deaf Literacy Nova Scotia January 2003 - June 2003
Brainworks International April 2002 - January 2003
Skills
Courseware Design, Instructional Design, Technical Writing, Poetry, Public Speaking, Editing, Fiction, Blogging, Proofreading, Writing, Copy Editing, Non-fiction, Books, Short Stories, Freelance Writing, Creative Writing, Teaching, Proposal Writing, Copywriting, Social Networking, Multimedia, Literature, Education Software, Training, Publishing, Ebooks, Content Management, Captivate, Text Editing, E-Learning, Web Content, FrameMaker, Instructor-led Training, Blended Learning, ADDIE, Technical Communication, Adult Education, Distance Learning, Lectora, Learning Management, SCORM, Learning Management..., Instructional Technology, Fiction Writing, Needs Analysis, Travel Writing, Published Author, Web Content Management, Technical Documentation, Novels
Education
Boston University 1975 — 1977
Master of Arts (M.A.), Creative Writing
Austin College 1971 — 1974
Bachelor of Arts (B.A.), Spanish and English Literature
Amazon April 2015 - Present
CGS (Computer Generated Solutions) May 2012 - April 2015
SterlingBackcheck August 2011 - May 2012
Xerox April 2010 - August 2011
AlixPartners January 2009 - April 2010
Marsh & McLennan Companies, Inc. July 1998 - December 2008
Oliver Wyman July 1998 - January 2002
J.P. Morgan 1994 - 1996
Skills
Strategy, COOs, CEOs, Outsourcing, Leadership, Sales & Marketing..., Private Equity, CRM, Management, Change Management, Mergers & Acquisitions, P&L Management, Project Planning, Board of Directors, Strategic Planning, Business Strategy, Team Building, Sales Management, New Business Development, Six Sigma, Integration, Business Development, Process Improvement, Call Centers, Sales, Project Management, Team Leadership, Operations Management, Negotiation, Program Management, Vendor Management, Management Consulting, Coaching, Performance Improvement, Performance Management, Business Process..., Human Resources, Budgets, Start-ups, Cross-functional Team..., Executive Management, Communication Skills, Intellectual Capital, Cost Reduction..., Revenue & Profit Growth, Global Management, IT Infrastructure..., Restructuring, Turn Around Management, Middle Market
Education
Tuck School of Business at Dartmouth 1996 — 1998
MBA, Finance
Colgate University 1990 — 1994
BA, Economics and Political Science
Top Level Digital September 2008 - Present
CGS (Computer Generated Solutions) January 2015 - July 2015
Bluedrop Performance Learning April 2011 - December 2014
Saint Mary's University January 2011 - May 2014
Skills
Illustrator, Photoshop, Graphic Design, Web Design, Instructional Technology, Teaching, Game Design, University Teaching, Editing, Writing Skills, Anthropology, Academic Writing, Film Production, Prehistoric Archaeology, Unity3D, 3D Studio Max, Mobile Applications, Publishing, Blogging, Animation, Research, Storyboarding, Flash, E-Learning, 2D graphics, WordPress, Multimedia, Graphics, Adobe Creative Suite, Social Media, InDesign, Illustration, Creative Writing, Layout, Writing
Education
McMaster University
Master of Arts
Saint Mary's University
Bachelor of Arts
Dalhousie University
Bachelor of Arts
CGS (Computer Generated Solutions) Business ProfessorSouthwestern College2007 - 2010
El Latino Newspaper 2004 - 2007
Skills
Management Consulting, Instructor-led Training, Technical Support, IT Operations Management, Website Creation, Adobe Creative Suite, Research, Database Administration, Microsoft Office, Google Apps, Multimedia Marketing..., Media Outreach, Strategic Planning, Editing, Public Speaking
Education
Alliant International University-San Diego Scripps Ranch
Master of Business Administration (M.B.A.), Strategic Management
Chapman University
Master of Arts (M.A.), Organizational Leadership
University of California, San Diego
Certificate, Strategic Management
University of California, Los Angeles
Bachelor of Science (B.S.), Computational and Applied Mathematics
CGS (Computer Generated Solutions) March 2015 - Present
Town and Country Living April 1994 - March 2015
China Art Linens, Inc. January 1993 - January 1994
Belk Stores Services May 1981 - December 1992
Skills
Apparel, Global Sourcing, Product Development, Cross-functional Team..., Textiles
Education
Appalachian State University 1976 — 1980
Qology Direct November 2014 - Present
The Home Depot December 2011 - October 2014
Donnelly Communications, Inc. January 2010 - June 2011
CGS (Computer Generated Solutions) May 2007 - April 2009
All Grown Up, Inc. January 2006 - April 2007
Avaya May 2005 - April 2007
Bank of America, Inc. January 2003 - May 2005
Bank of America, Inc. January 2001 - January 2003
Bank of America, Inc. April 1999 - January 2001
Carlson Wagonlit Travel March 1997 - April 1999
Skills
Workforce Management, Customer Interaction..., Customer Value..., Customer Centricity, Customer Data..., Metrics Definition, Complexity Management, Operational Strategy, Lean Sigma, Capacity Development, Decentralization, Centralization, Continuous Improvement, 5 Why, Ishikawa, Pareto, ANOVA, Measurement System..., Six Sigma, Cost Reduction, Customer Satisfaction, Team Building, Coaching, Leadership, Call Centers, Customer Value, Strategy, Change Management, Process Improvement, Outsourcing, Training, Management, Team Leadership, Customer Experience, Operations Management
Education
Greenville Technical College 2005 — 2006
Drake College of Business - New York 1987 — 1988
CGS (Computer Generated Solutions) April 2015 - Present
Dell March 2012 - February 2015
Dell Inc. May 2011 - March 2012
Dell February 2009 - April 2011
Dell August 2008 - February 2009
Dell November 2006 - August 2008
Dell April 2005 - November 2006
Best Buy May 2001 - April 2005
Dell July 1997 - October 2000
Incredible Universe - A division of Tandy June 1994 - July 1997
Skills
Cross-functional Team..., Sales Operations, Sales Management, Management, Leadership, Strategy, Outsourcing, Call Centers, Account Management, Direct Sales, Program Management, Vendor Management, Relationship Management, Analytics, Global Management, Staff Development, Vendor Relationship..., Retail, P&L Management, Customer Experience, Sales, Business Process..., Change Management, People Management, Competitive Analysis, Project Management, Sales Enablement, Salesforce.com, Solution Selling, Partner Management, Contract Negotiation, Strategic Planning, Channel Partners, Business Planning, Enterprise Software, Go-to-market Strategy, Marketing, SaaS
Education
Arizona State University 1991 — 1995
Mechanical Engineering
Dillard's Inc. April 2015 - Present
CGS (Computer Generated Solutions) May 2015 - Present
Robert Half Technology October 2014 - Present
NetWolves May 2014 - October 2014
One Touch Direct November 2011 - May 2014
Interactive Contact Solutions January 2012 - November 2012
JPMorgan Chase May 2012 - September 2012
Stream Global Services November 2011 - January 2012
Brighthouse Networks November 2004 - December 2009
Bank of America, SA Computers December 2007 - June 2008
Skills
Switches, Hardware, Firewalls, Active Directory, Technical Support, Windows Server, XP, DHCP, Routers, DNS, Hardware Support, Laptops, Operating Systems, Computer Hardware, Software Installation, Remote Desktop, Information Technology, Troubleshooting, Windows 7, WAN, CCNA, Network Administration, Help Desk Support, Networking, VPN, Servers, Microsoft Exchange, Disaster Recovery, Blackberry Enterprise..., Windows XP, Network Security, TCP/IP, VMware, System Administration, Virtualization, IIS
Education
Clark Atlanta University 1974 — 1976
Mathematics, 3.8
Tech Sherpas Educational Center 2005 — 2007
Certification MCSA, Microsoft Systems Administrator
Tech Skills , Tampa, Fl 2009 — 2011
CERTIFICATION, Cisco - CCNA
New Horizons Education Center 2007 — 2008
Certification Comp Tia A+ and Security +, Microsoft Systems Administrator
Bonita Springs Charter School August 2012 - Present
Self Employed December 2003 - Present
Shields Middle School August 2011 - June 2012
Polk County School Board August 2007 - June 2011
Hyohakusha Do Bujutsu July 2003 - September 2007
CGS (Computer Generated Solutions) December 2001 - May 2004
US Navy June 1996 - September 1999
Skills
Instructional Design, Education, Combatives, Web Design, Graphic Design, Digital Photography, Linguistics, Intelligence Analysis, Counterterrorism, Historical Archaeology, Computer Graphics, Project Management, Personnel Management, Musical Instruments, Computer Hardware, Microsoft Office, Adobe Creative Suite, HTML, CSS, Firearms, Counterintelligence, Cryptanalysis, American History, World History, Records Management, Numismatics, Calligraphy, Business Development, Cryptography, Newsletters, Art, Mac, Multimedia, Adobe Acrobat, Desktop Publishing, Photography, Flash, Graphics, Instructional Technology, Moodle, OS X, Image Editing, Dreamweaver, Marketing, Photoshop, Editing, Research, Social Media
Education
American InterContinental University 2006 — 2008
Master of Education (M.Ed.), Instructional Technology, 3.5
American InterContinental University 2005 — 2006
Bachelor of Fine Arts (B.F.A.), Digital Design, 4.0
American InterContinental University 2005 — 2005
Associate of Arts (A.A.), Business Administration, Business, 4.0
CGS (Computer Generated Solutions) July 2011 - August 2014
Brunswick Corporation (Land N Sea) March 2006 - May 2010
GTECH, a subsidiary of International Game Technology PLC 2003 - 2005
Skills
Networking, Computer Hardware, Technical Support, Help Desk Support, Network Administration, System Administration, TCP/IP, Windows Server, Red Hat Linux, Linux, Computer Hardware..., VMware, VoIP, Cisco Technologies, Microsoft Office, Hyper-V, Routing Protocols, Active Directory, Databases, Laptops, VPN
Education
University of Phoenix 2009 — 2012
Associate's degree, Information Technology
Saint Leo University August 2013 - Present
Link-Systems International, Inc. September 2014 - January 2015
CGS (Computer Generated Solutions) December 2012 - August 2013
Florida Atlantic University August 2010 - May 2012
Walgreens February 2005 - August 2010
Skills
University Teaching, Sociology Of Culture, Sociology of Religion, Sociology of Education, Sociological Theory, Retail Category..., Customer Service, Copy Editing, Interviewing Skills, Microsoft Office, Administrative..., Bookkeeping, Curriculum Design, Higher Education, iWork, Data Entry, Keyword Research, Leadership, Problem Solving, Writing, Research, Microsoft Excel, Microsoft Word, Social Media, Public Speaking, Event Planning, Blogging, Training, Phone Etiquette, Team Building, Facebook, Editing, Telephone Skills, Creative Writing, Social Networking
Education
Saint Leo University 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida Atlantic University 2010 — 2012
Master of Arts (MA), Sociology
University of South Florida 2007 — 2009
Bachelor of Arts (BA), Sociology
Hillsborough Community College 2005 — 2007
Associate of Arts (AA), Secondary Education and Teaching
CGS (Computer Generated Solutions) February 2012 - Present
G2 Secure Staff October 2006 - December 2012
Skills
CompTIA Network+
Education
ITT Technical Institute-Tampa 2009 — 2011
Computer networking, Computer Systems Networking and Telecommunications, 3.2
McDonald's Corporation April 2015 - Present
CGS (Computer Generated Solutions) April 2013 - March 2015
Skills
ServSafe, Technical Support, Help Desk Support, CompTIA A+, CompTIA Network+, Customer Service, Call Centers
Education
Lincoln Technical Institute-Edison 2005 — 2006
Diploma, Network and System Administration/Administrator, 3.16
Woodbridge High School 2001 — 2005
High School, 12
Catalina Marketing May 2012 - Present
Catalina Marketing June 2007 - Present
Catalina Marketing May 2007 - Present
CGS (Computer Generated Solutions) August 2004 - April 2007
Skills
BMC Remedy, Databases, Linux, Networking, Printers, SQL, System Testing, Technical Support, Testing, Troubleshooting, Vendor Management, SDLC, Management, CRM, Microsoft Office
Education
St. Petersburg College 1997 — 2000
Associate’s Degree, Information Technology, 3.6
Colorado EHR Transition and Operational Solutions May 2015 - Present
Apex Systems September 2014 - Present
Select Medical October 2012 - Present
Tecsystem July 2012 - August 2012
Deloitte March 2012 - July 2012
Culbert Healthcare Solutions October 2011 - January 2012
Community Health Systems January 2011 - September 2011
University of Phoenix March 2009 - December 2010
CGI-AMS November 2004 - December 2010
CGS (Computer Generated Solutions) November 2004 - May 2009
Skills
Healthcare Information..., Program Management, Integration, EMR, HIPAA, Organizational..., Strategic Planning, Management, Healthcare, Nursing, Training, FDA, Informatics, EHR, Process Improvement, Software Documentation, Healthcare Consulting, Consulting, Software Implementation, Healthcare Industry, Ambulatory, Project Management, CPOE, Epic Systems, Documentation, Analysis, Information Technology, Change Management, Business Analysis, Leadership, Enterprise Software, SharePoint, Health Information..., Inpatient, Vendor Management, Troubleshooting, Managed Care, Team Building, Business Process, Technical Support, Medicare, Team Leadership, Physicians, Healthcare Management, Hospitals
Education
University of Phoenix 2014 — 2015
Master’s Degree, Project Management, 3.5
University of Phoenix 2006 — 2007
MBA, BUSINESS
University of Phoenix 2003 — 2006
BS/BM, BUSINESS MANAGEMENT
Santa Fe Community College 1989 — 1991
LPN, NURSING
Santa Fe Community College 1987 — 1991
Nursing
CGS (Computer Generated Solutions) June 2015 - August 2015
EY Trajectory Program January 2015 - May 2015
LT Apparel Group May 2014 - August 2014
JM Associates CPA PC December 2013 - January 2014
LT Apparel Group June 2013 - August 2013
Education
State University of New York at Binghamton 2013 — 2017
Bachelor of Science in Accounting; Concentration in Management Information Systems, Sophomore
Benjamin N. Cardozo High School 2009 — 2013
CGS (Computer Generated Solutions) April 2014 - May 2015
The Today's Show March 2015 - March 2015
Yahoo March 2014 - March 2014
Self-employed April 2013 - June 2013
Everything But Water May 2006 - September 2012
Skills
Brand Awareness, Event Planning, Brand Ambassadors, Emcee, Social Networking, Trade Shows, Field Marketing, Sales, Experiential Events, Promotional Staffing, Acting, Management, Street Teams, Nonprofits, Promotional Modeling, Retail, Computer-savvy, Secretarial Skills, Technical Support, Social Media Marketing, Social Media, Customer Service
Education
Milwaukee High School of the Arts 2001 — 2006
High School Diploma, Vocal Major
Milan Institute-San Antonio
CGS (Computer Generated Solutions) May 2013 - February 2015
Ashford Academy May 2002 - October 2012
UPS March 1993 - January 2001
Lewis Hyman, Inc. February 1992 - February 1995
Time Warner Inc. May 1989 - January 1992
Skills
Computer Hardware, Troubleshooting, Office Administration, Networking, Windows, HTML, Windows 7, Customer Service, Event Planning, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Research, System Administration, Technical Support, Help Desk Support, Leadership, Software Installation, Hardware, Training
Education
Ashford University 2009 — 2011
Journalism/Psychology
Kennesaw State University 1988 — 1990
Mass Communication/Media Studies
Fulton County Schools January 2015 - Present
Computer Generated Solutions April 2014 - January 2015
CGS (Computer Generated Solutions) April 2014 - January 2015
Skills
Troubleshooting, Technical Support, Help Desk Support, Computer Hardware, Networking, Active Directory, Windows 7, Hardware, Windows Server, Servers, Software Installation, Microsoft Office, Leadership, Customer Service, PowerPoint
Education
Auburn University
Chamblee
EXPRESS April 2015 - Present
Auburn University Montgomery August 2013 - Present
CGS (Computer Generated Solutions) May 2014 - August 2014
Auburn University Montgomery August 2012 - August 2013
Skills
Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Strategic Planning, Budgets, Negotiation, Editing, Phlebotomy, Urinalysis, Hematology, Blood Bank, GC-MS, FTIR, NMR Spectroscopy, Microbiology, Motivational Speaking, Creative Writing, Event Planning, Leadership, Program Development, Time Management, Community Outreach, Fundraising
Education
Auburn University at Montgomery 2010 — 2016
Bachelor of Science (B.S.), Clinical Laboratory Science/Medical Technology/Technologist
Auburn University at Montgomery 2010 — 2016
Biology/Biological Sciences, General
The Wardlaw-Hartridge School August 2015 - Present
CGS (Computer Generated Solutions) September 2013 - Present
Home Instead Senior Care September 2012 - August 2013
Education
Kean University
Bachelor of Applied Science (B.A.Sc.), Spanish Language and Literature
Berkeley College
Associate of Arts (A.A.), Accounting and Related Services
CGS (Computer Generated Solutions) March 2015 - September 2015
TeleCommunication Systems, Inc. May 2012 - August 2014
Eldorado Computing / MphasiS Corp. January 2006 - November 2011
InSwift Inc. October 2005 - January 2006
Pegasus Solutions, Inc. August 1998 - May 2005
Skills
Microsoft Exchange, Network Security, Troubleshooting, Infrastructure, Dell PowerEdge Servers, Netbackup, SDLC, VMware ESX, Team Leadership, Hyper-V, Enterprise Architecture, Cisco Wireless, VoIP, EDI, Business, Agile Project Management, Enterprise Storage, Internet Troubleshooting, SaaS, Data Domain, Dell OpenManage, Infrastructure Projects, Infrastructure Security, Remote Troubleshooting, Vendor Relationships, Location Based Services, Staff Development, Staff Management, Technical Staff..., Vendor Contracts, Compellent SAN, NetApp SAN, Dell PowerConnect..., Disaster Preparedness, Staff Mentoring, Operational Risk..., Exchange 2010, Business and Mission..., MS SQL Server, Global..., Redundancy Management, Acquisition Integration, Secure SDLC, Carrier Selection, Carrier Relationships, E-911, NG-911, Navigation Systems, Enterprise Risk..., SCCM
Education
University of Phoenix 2008 — 2015
Bachelor's Degree, Information Technology/Information Systems Security, 3.7
ITT Technical Institute 1988 — 1989
Associate's Degree, Computer Science, 3.60
CGS (Computer Generated Solutions) 2014 - Present
Concept One Accessories March 2012 - Present
Equinox 2007 - 2010
Education
Fashion Institute of Technology 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Fashion Merchandising
CGS (Computer Generated Solutions) May 2015 - August 2015
Coker Crew November 2014 - May 2015
Walnut City Hall's City Manager's Office September 2011 - March 2012
Skills
Microsoft Word, Microsoft Office, Social Media, Photoshop, Microsoft Excel, PowerPoint, Customer Service, Research, Teamwork, Event Planning, Facebook, Management, Public Speaking, Social Networking, Leadership
Education
Syracuse University 2012 — 2016
Bachelor of Science (B.S.), Information Management and Technology
M4 Radio March 2015 - Present
Tru Key Entertainment January 2008 - Present
Tru Key Entertainment January 1998 - Present
PETCO Animal Supplies, Inc. September 2013 - August 2014
The Coca-Cola Company January 2011 - August 2013
Lockheed Martin 2010 - 2011
Lockheed Martin 2010 - 2011
CGS (Computer Generated Solutions) 2006 - 2008
CGS (Computer Generated Solutions) 2006 - 2008
CGS (Computer Generated Solutions) 2006 - 2008
Skills
Music Production, Songwriting, Recording, Artist Representation, Sound, Music Industry, Artists, Studio Recording, Music Publishing, Songs, Music Supervision, A&R, Music Licensing, Music, Audio Engineering, Pro Tools, Logic Pro, Sound Design, Music Management, Record Labels, Composition, Hip Hop, Musical Theatre, Band, Entertainment, Music Videos, Singing, Concerts, Festivals, Voice Over, Radio, Film Scoring, Mastering, Soundtrack, Film
Education
Berkeley College 2010 — 2011
Bachelor, Music Production
The Coca-Cola Company May 2015 - Present
PureRED Integrated Marketing January 2014 - May 2015
PureRED Integrated Marketing April 2011 - January 2014
PureRED Integrated Marketing September 2010 - April 2011
PureRED Integrated Marketing February 2010 - September 2010
Quark Software Inc. July 2007 - February 2010
Quark Software Inc. October 2004 - July 2007
CGS (Computer Generated Solutions) May 2003 - May 2004
Quark Software Inc. August 1998 - June 2002
TeleTech August 1995 - May 1998
Skills
Product Management, Cross-functional Team..., Project Management, Business Analysis, Management, Business Strategy, CRM, Marketing Strategy, Account Management, Leadership, New Business Development, Product Marketing, Marketing, Marketing Communications, Social Media, Customer Service, Team Leadership, Team Building, Sales, Strategic Planning, Online Advertising, Digital Marketing, E-commerce, Enterprise Software, Email Marketing, SaaS, Advertising, Web Development, Analytics, Online Marketing, Integrated Marketing, SEO, Social Media Marketing, Lead Generation, Mobile Marketing, Web Analytics, Digital Media, Content Management, Digital Strategy, User Experience, Brand Development, Content Strategy, SEM, Mobile Applications, Information Architecture, Creative Direction, Interactive Marketing, Google Analytics, Web Content Management, CMS
Education
Gwinnett Technical College PMP and Certified Associate in Project Management (PMBOK 5) 2014 — 2014
DeVry University
Bachelor of Science, Technical Management
McGladrey June 2015 - Present
CGS (Computer Generated Solutions) March 2014 - June 2015
MIG & Co. September 2013 - March 2014
Complete Business Solutions February 2011 - August 2013
Bluegreen Corporation April 2007 - February 2011
Skills
SQL, Microsoft SQL Server, SharePoint, Integration, IIS, T-SQL, Visual Studio, Access, Visio, CRM, Microsoft Dynamics, XP, Microsoft Office, Active Directory, Troubleshooting, Windows 7, Windows, Microsoft Excel, VBA, Microsoft Word, Servers, Databases, XML, Social Networking, Security, System Administration, Database Design, Team Leadership, Web Services, Coaching, Social Media Marketing, Business Intelligence, Network Security, Requirements Analysis, Social Media, Technical Support, HTML, .NET, Networking, Disaster Recovery, Visual Basic, SSRS, Consulting, Business Analysis, ERP
Education
Florida Atlantic University 2008 — 2010
B.B.A., M.I.S. - Security
CGS (Computer Generated Solutions) June 2015 - Present
Burlington November 2014 - April 2015
Blue Bird Body Company, Inc. April 2012 - August 2012
Skills
Customer Service, Data Entry, Databases, Technical Support, Windows, Troubleshooting, Computer Hardware, Microsoft Office, Call Centers, HTML, Customer Satisfaction
Education
Middle Georgia State University 2011 — 2016
Mathematics and Computer Science
Cognizant March 2015 - Present
IBM Microsoft Dynamics Center of Competence April 2013 - March 2015
CGS (Computer Generated Solutions) November 2012 - April 2013
Sally Beauty Company December 2010 - November 2012
Hitachi Consulting- Microsoft Dynamics AX Partner April 2007 - December 2010
Tectura Corporation- Microsoft Dynamics AX Partner May 2006 - April 2007
Junction Solutions- Microsoft Dynamics AX Partner May 2005 - May 2006
ConAgra Foods- USA June 2003 - May 2005
National Grid May 2001 - June 2003
Oracle Corporation June 1998 - May 2001
Skills
Microsoft Dynamics AX, Global Deployment, Business Process..., POS, Software Implementation, Implementation..., ERP Implementations, 3rd Party Integrations, Axapta, Budgets, Business Intelligence, Business Analysis, Business Process, Business Process..., Business Process Design, CRM, Business Requirements, Consulting, Dynamics, Data Migration, E-commerce, EDI, ERP, Enterprise Software, Financials, Forecasting, Functional Design, Human Resources, IT Strategy, Integration, Leadership, Logistics, Management, Microsoft CRM, Microsoft Dynamics, Microsoft SQL Server, Mobile Devices, Oracle, Oracle E-Business Suite, Pre-sales, Professional Services, Project Management, Project Planning, Retail, Requirements Analysis, SAP, SDLC, SaaS, SharePoint, Software Project...
Education
Concordia University
MBA
Northeastern Illinois University
BS, MIS & Accounting
University of Washington
Project Management Certification
CGS (Computer Generated Solutions) June 2015 - Present
LifeSpan Technology July 2014 - June 2015
AnythingIT Inc. September 2013 - June 2014
FCS Computer Systems May 2013 - May 2013
R Solutions January 2006 - March 2011
Computer Hut September 2005 - October 2008
RICMAR January 2002 - April 2005
Skills
Windows 7, Operating Systems, Computer Hardware, Windows, Computer Repair, Antivirus, Laptops, Printers, Software Installation, XP, Remote Desktop, Windows Server, Hardware, Network Security, Microsoft Office 2003, Computer Maintenance, Troubleshooting, Windows Vista, DHCP, Technical Support, Networking, Firewalls, DNS, Servers, Wireless Networking, VPN, Routers, Microsoft Exchange, A+ Certified, Desktop Computers, Information Technology, Cabling, CompTIA, Hardware Installation, CompTIA A Certification, Computer Security, Security+, Active Directory, Blackberry, Group Policy, System Deployment, System Administration, Help Desk Support, A+ Certified..., TCP/IP, Windows XP Pro, Norton Ghost, Dell Computers, Virus Removal, Ghost Imaging
Education
Brewster Technical Center 2013 — 2013
PC Support
Brewster Technical Center 2011 — 2012
Diploma, Phelbotomy
Brandon Senior High School
iCIMS November 2014 - Present
Princeton Computer Support August 2013 - May 2014
COMTECH INGENUITY INC./CORVUS PRIME LLC. March 2007 - May 2014
Merrill Lynch July 2004 - June 2007
CGS (Computer Generated Solutions) December 2001 - July 2004
Skills
Troubleshooting, Networking, Technical Support, OS X, Windows, Operating Systems, Customer Service, HTML, Microsoft Office, Microsoft Excel, Security, Mac, Visio, Outlook, WordPress, Access, Photoshop, Social Media, PowerPoint, Adobe Creative Suite, Blogging, Microsoft Exchange, Software Documentation, Windows Server, Blackberry Enterprise..., Mac OS X, Digital Photography, Video Production, Ninja Skills, Network Infrastructure, Public Address..., On-air Announcing, Public Speaking, AutoCAD Architecture, Android, iPhone Support, Sound Editing, Radio Broadcasting, Broadcast Television, Acting, Modeling, Martial Arts, End User Training, Employee Training, Cabling, Help Desk Support
Education
City University of New York-Baruch College
Communications
Kingsborough Community College
Communications
CGS (Computer Generated Solutions) May 2012 - Present
Skills
Computer software, Enterprise Software
Education
University of Phoenix 2003 — 2006
MS, Computer Science
Whelan Security September 2014 - Present
Mary Kay, Inc. March 2007 - Present
CGS (Computer Generated Solutions) March 2012 - June 2013
Sephora August 2009 - May 2011
Aflac April 2009 - July 2010
Piccadilly Square Chimney Sweeps February 2009 - July 2009
U.S. Army Evaluation Center July 2004 - December 2008
U. S. Army January 1984 - May 2004
Universal Underwriters Insurance Group May 1981 - December 1983
Federal Aviation Administration September 1979 - August 1981
Skills
Microsoft Office, COBOL, Fortran, Windows XP Professional, Windows 7, Microsoft Office 2003, PC maintenance, Direct Marketing, Operations Research, Security, XP, Troubleshooting
Education
Clayton State University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Information Technology
New Horizons Computer Learning Centers 2011 — 2012
CompTIA A+, Linux+, Security+
Harford Community College 2010 — 2011
Cisco Networking Academy
University of Missouri-Kansas City 1977 — 1981
B.S, Accounting;
CGS (Computer Generated Solutions) September 2015 - Present
Kenneth Cole Productions September 2013 - September 2015
Aeropostale June 2012 - September 2013
The Jones Group Inc. November 2011 - June 2012
Nygard International July 2010 - November 2010
Jones Apparel Group March 2008 - July 2010
Jones Apparel Group September 2006 - March 2008
Heatherette June 2006 - September 2006
Skills
Apparel, Styling, Textiles, Tech Packs, Product Lifecycle..., Web PDM, Process Improvement, Product Development, Adobe Creative Suite, Microsoft Office, PDM, Illustrator, Sportswear, Fabric Development, Sketching, Fashion, Fashion Design, Merchandising, Trend Analysis, Management
Education
The University of Texas at Austin 2003 — 2006
B.S., Fashion Design
CGS (Computer Generated Solutions) May 2014 - Present
KDX Technologies September 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Matlab, Microsoft Word, PowerPoint, Project Management, Customer Service, Teamwork, HTML, Python, Research, Leadership, Social Media, Public Speaking, Windows, Management, Training, Technical Support, Troubleshooting, Computer Hardware, Team Leadership, Event Planning, Time Management, Windows 7, Social Networking
Education
Southern Polytechnic State University 2012 — 2014
Mechatronics, Robotics, and Automation Engineering
Columbia High School 2010 — 2012
B
CGS (Computer Generated Solutions) November 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Technical Support, Active Directory
Education
Dekalb Technical College
CGS (Computer Generated Solutions) May 2014 - Present
Elsevier April 2013 - May 2014
Knovel Corporation (sold to Reed Elsevier) July 2009 - April 2013
FAST, A Microsoft Subsidiary July 2007 - December 2008
BT for Global Financial Services April 2005 - July 2007
Radianz (sold to BT) January 2004 - May 2005
Radianz May 2003 - January 2004
Radianz June 2002 - May 2003
xxx 1991 - 2003
Equant 1999 - 2000
Skills
Marketing, Strategic Planning, Marketing Strategy, Cross-functional Team..., Product Launch, Brand Management, Market Analysis, Product Management, Product Marketing, Business Development, Start-ups, SaaS, Lead Generation, Account Management, Strategy, Market Research, CRM, Cloud Computing, Integrated Marketing, Digital Marketing, Management, Product Development, Leadership, Business Strategy, Business Planning, Program Management, Sales
Education
Emory University - Goizueta Business School 1998 — 2000
MBA, Strategy and International Marketing
Московская Гуманитарно-Техническая Академия (бывший Московский Экономико-Лингвистический Институт ) 1989 — 1994
BA, English Language and Literature
120
GreyStone Power Corporation 2005 - Present
Greenway Health (Greenway Medical Technologies) December 2005 - January 2014
Unisys Corporation 2004 - 2005
CGS (Computer Generated Solutions) 2003 - 2004
Independent Contractor 2001 - 2003
Georgia State University 1994 - 2003
IBM 1968 - 2001
Skills
Healthcare Information..., EMR, SharePoint, Requirements Analysis, Healthcare, EHR, Software Documentation, Microsoft SQL Server, Visio, Process Improvement, Integration, Health Information..., SDLC, Program Management, Training, Business Analysis, Team Leadership, Salesforce.com, Project Management, Management, Team Building, Software Implementation, Leadership, Troubleshooting, Quality Assurance
Education
Georgia State University
Master of Business Administration (M.B.A.), The Executive MBA Program
CGS (Computer Generated Solutions) September 2012 - Present
Enterprise Help Desk Professional Association January 2012 - Present
PC Technical Repairs and Updates February 2010 - Present
Kenneth Cole Productions June 2008 - March 2012
McKesson Outsourcing Group / Meadowlands Hospital March 2004 - June 2008
J Walter Thompson July 1999 - July 2001
New Jersey Transit March 1996 - June 1999
Metpath/Corning Labs February 1993 - March 1996
National Exchange Carrier Association January 1992 - February 1993
Loews Corporation March 1990 - September 1991
Skills
Windows Server, ERP, Computer Hardware, Windows, Computer Security, Networking, Network Security, Wireless Networking, Integration, Project Management, Management, SDLC, Windows Administration, Computer Hardware &..., Microsoft Windows 2003..., RHCE, Software Documentation, Microsoft Exchange, Business Analysis, Linux administration, Cisco, Cisco Security, Vendor Management, Business Intelligence, CRM, Security, Leadership, SQL, Change Delivery...
Education
Pluralsight 2014 — 2014
Introduction to SQL, Certificate
St. Anslem Bx NY
Chubb Institute of Technolgy 2009 — 2010
Diploma, Computer Systems Networking and Telecommunications, 4.0 GPA
Washington institute of Technology
Systems Analysis and Design
Programming Systems Institute
Programming languages
John Jay College of Criminal Justice
CGS (Computer Generated Solutions) July 2015 - Present
Hanky Panky Ltd. September 2014 - May 2015
Sony December 2006 - April 2014
Cannaught Industries January 2006 - October 2006
LeSportsac September 2002 - May 2005
Aerosoles January 2002 - August 2002
Calvin Klein Jeans December 1998 - December 2001
Ciba Specialty Chemicals April 1993 - November 1998
Rhone-Poulenc Rorer May 1990 - April 1993
Elf Atochem August 1987 - May 1990
Skills
ERP, Project Management, Software Project..., Cross-functional Team..., Integration, Business Analysis, SDLC, Process Improvement, Requirements Analysis, Vendor Management, Management, Supply Chain, EDI, JD Edwards, Retail Systems, Testing
Education
Middlesex County College 1984 — 1987
Bachelor of Arts (BA), Business Administration and Management, General
Rutgers, The State University of New Jersey-New Brunswick 1976 — 1981
Bachelor of Applied Science (BASc), Education
Pasco-Hernando State College April 2015 - Present
Ideal Dialogue Company July 2011 - February 2012
CGS (Computer Generated Solutions) January 2000 - April 2011
Skills
Call Centers, Software Documentation, Technical Support, Training, Quality Assurance, Training Delivery, Troubleshooting, Vendor Management, Technical Training, Coaching, Performance Management, System Administration, Customer Service, Team Leadership, Employee Training, Microsoft Office, Lotus Notes, Networking, CRM, Leadership, Process Improvement, Visio, Outlook, Recruiting, Windows, Outsourcing, MS Project, XP, E-Learning, Information Technology, Training & Development, Computer Hardware, Cisco Routers, Cisco IOS, Cisco ASA, Digital Forensics
Education
Pasco-Hernando State College 2012 — 2015
Network Systems Technology
Pasco-Hernando Community College 2012 — 2014
Associate of Science (AS), Information Technology Security
BAU of New York September 2008 - Present
CGS (Computer Generated Solutions) March 2008 - September 2008
Data Industries 1998 - 2008
Data Management Concepts Inc 1995 - 1998
Chadmarc Systems 1993 - 1998
Skills
Account Management, Vendor Management, Business Development, CRM, Sourcing, SDLC, Solution Selling, Contract Negotiation, Management, Strategy, Sales, Change Management, SaaS, Talent Acquisition, Team Building, Strategic Planning, New Business Development, Marketing, Recruiting, Cold Calling, Applicant Tracking..., Business Analysis, Technical Recruiting, Business Intelligence, Salesforce.com, Project Management, Financial Services, Program Management, Process Improvement, Data Center, Analysis, Cloud Computing
Education
Fashion Institute of Technology
CGS (Computer Generated Solutions) February 2015 - Present
Independent Contractor June 2012 - February 2015
Morrisville Auxiliary Corporation - Morrisville State College November 2011 - February 2012
WYNIT Distribution, LLC January 2006 - November 2011
Skills
Illustrator, Digital Marketing, Marketing, Graphic Design, Graphic Arts, Computer Graphics, Advertising, Marketing Strategy, Photoshop, Adobe Creative Suite, Brand Development, Integrated Marketing, Social Media, Trade Shows, Product Marketing, Digital Printing, Mac, Corporate Branding, Press Releases, Art Direction, Strategy, Pre-press
Education
State University of New York College at Oswego 2001 — 2004
Bachelor of Fine Arts (B.F.A.), Graphic Design
CGS (Computer Generated Solutions) February 2015 - Present
IBM January 2013 - February 2015
IBM January 2005 - December 2012
IBM September 2000 - January 2005
Northrop Grumman Corporation March 1999 - September 2000
Northrop Grumman Corporation April 1993 - March 1999
Northrop Grumman Corporation December 1990 - April 1993
United States Air Force December 1986 - December 1990
Skills
Business Strategy and..., Transition Management, Technical Writing;..., Management, Cloud Computing, Solution Architecture, Managed Services, Data Center, Enterprise Software, SaaS, Solution Selling, Program Management, Integration, Vendor Management, Professional Services, Leadership, IT Strategy, Outsourcing, Sales, Process Improvement, Cross-functional Team..., Account Management, Call Centers, Team Leadership, Business Analysis, CRM, Pre-sales, Strategic Partnerships, Sales Management, Strategy, Business Development
Education
M.S. Embry Riddle Aeronautical University 1998 — 1999
Masters of Science in Technical Management, Accounting and Business/Management, 4.0 Honor Graduate
University of South Florida 1981 — 1985
Behavorial Sciences/Political Science, Pre-Law Studies, 3.2GPA
Merritt Island High School
Merritt Island High School
Merritt Island High School
Merritt Island High School
CGS (Computer Generated Solutions) April 2015 - September 2015
First Data Corporation June 2014 - March 2015
Sprint September 2011 - June 2014
Verizon September 2010 - September 2011
Skills
Management, Leadership, Sales, Project Management, Training, Business Development, Team Leadership, Account Management, Strategy, Marketing, Technical Support, Telecommunications, Telecommunication..., Hardware Support, Client Services, Client Liaison
Education
University of Phoenix 2014 — 2015
Associate’s Degree
Redan High School 2000 — 2005
High School
Stoneridge Software September 2015 - Present
CGS (Computer Generated Solutions) May 2014 - September 2015
Computer Generated Solutions August 2005 - May 2014
Business Information Systems 1993 - 2004
Skills
Microsoft Certified..., Financial Accounting, Microsoft Dynamics, ERP, Software Implementation, Management, Business Analysis, Axapta, CRM, Business Process..., SaaS, Microsoft Dynamics AX, Software Project..., Enterprise Software, Integration, Business Process, Consulting, Business Intelligence
Education
Metropolitan State University
Accounting
CGS (Computer Generated Solutions) August 2013 - Present
Talbots September 2008 - December 2008
Education
Shaw University 1997 — 2002
Computer Information Systems
CGS (Computer Generated Solutions) August 2014 - Present
CGS May 2012 - July 2014
steven alan May 2011 - May 2012
Positive Promotions February 2010 - May 2011
The Mortgage Zone January 2008 - November 2008
Skills
ERP, Quality Assurance, Customer Service, Analysis, Business Analysis, EDI, Process Improvement, Business Intelligence, Microsoft Office, Data Entry, Accounts Receivable, Retail, Business Process, Inventory Management, Troubleshooting, Sales, SQL, Vendor Management, CRM, E-commerce, Training, Leadership, Call Centers, SDLC, Direct Sales, Inside Sales, Distribution Center..., SSRS, Product Lifecycle..., Production Processes, Bluecherry Infinity, AS400, Report Generation, Bilingual-Spanish, Shipping/receiving, Supply Chain Management
Education
City University of New York-Queens College 2010 — 2013
Master of Arts, History
City University of New York-Queens College 2008 — 2009
Bachelor of Arts (B.A.), Social Sciences; History
Central Islip High School June 2005 2001 — 2005
High School Diploma, Regents Diploma
Outcomes Health Information Solutions, An Altegra Health Company January 2015 - Present
Avion Systems April 2014 - 2014
Chico's FAS Inc. 2013 - 2014
CGS (Computer Generated Solutions) February 2012 - July 2012
Skills
Microsoft CRM, SAP2000, CACS/FDR, Microsoft Office, Administrative..., IBM AS/400, Accounts Payable &..., Collections, Supervisory Skills, Skip Tracing, Customer Support, Outlook, Management, Event Management, Customer Satisfaction, Customer Service, Event Planning, Hair Cutting, Hair Extensions, Hair Straightening, Leadership, Marketing, Microsoft Excel, Public Speaking, Recruiting, Retail, Sales, Social Media Marketing, Social Media, Styling, Team Building, Training, Entrepreneurship, Social Networking, Time Management, PowerPoint, Human Resources, Technical Recruiting, Leadership Development, Applicant Tracking..., Sourcing, Onboarding, Interviews, Hiring, Cold Calling
Education
DeVry University 2015 — 2017
Business Administration, Management and Operations
Strayer University 2008 — 2011
Business Administration and Management, General
Kaplan University
Legal Studies, General
CGS (Computer Generated Solutions) April 2015 - Present
Bank of America Merrill Lynch September 2014 - April 2015
CIGNA Healthcare June 2012 - March 2014
TEFCU June 2010 - November 2010
Skills
Event Planning, Social Media, Facebook, Marketing, PowerPoint, Microsoft Office, Public Speaking, Microsoft Excel, Customer Service, Leadership, Social Media Marketing, Microsoft Word, Fundraising, Marketing Communications, Nonprofits
Education
University of Baltimore 2011 — 2014
Master's degree, Business, Management, Marketing, and Related Support Services
Elon University 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
U.S. Government Publishing Office June 2014 - August 2014
Central Piedmont Community College March 2010 - November 2013
Berkshire Hathaway HomeServices Carolinas Realty September 2001 - February 2009
CGS (Computer Generated Solutions) September 1999 - September 2001
Skills
Network Security, Penetration Testing, Software Development, Project Management, C++, Java, JavaScript, PHP, Databases, MySQL, HTML, HTML Scripting
Education
University of North Carolina at Charlotte 2014 — 2016
Master’s Degree, Information Technology, 3.25
University of North Carolina at Charlotte 2012 — 2015
Bachelor’s Degree, Software and Information Systems, 3.65
North Carolina Agricultural and Technical State University 1991 — 1996
Bachelor’s Degree, English Language and Literature, General
IBM June 2006 - Present
IBM September 2002 - June 2006
IBM July 2000 - August 2002
IBM November 1999 - July 2000
CGS (Computer Generated Solutions) August 1998 - November 1999
Skills
Virtualization, AIX, ITIL, Solution Architecture, Unix, IT Service Management
Education
NY Boces 1998 — 1998
LAN Tech Certification in Networking, intensive course in LAN Tech/ Networking
Fashion Institute of Technology 1976 — 1978
Associate of Arts (A.A.), Fashion/Apparel Design
Franconia College 1970 — 1975
Bachelor of Arts (B.A.), Child Development
CGS (Computer Generated Solutions) October 2004 - Present
FujiFilm Manufacturing USA, Inc. December 2002 - October 2004
Eastman Kodak December 2000 - April 2002
Walmart June 1993 - February 2001
Skills
Process Improvement, SAP, Software Documentation, Microsoft Office, Project Management, Manufacturing, Change Management, Product Development, Customer Service, Materials Management, Team Building, Cross-functional Team..., Account Management, Customer Satisfaction, Retail
Education
Brick Computer Science Institute 2001 — 2004
Richard Stockton College of New Jersey 1986 — 1989
Brookdale Community College 1983 — 1986
U.S. Department of Veterans Affairs September 2015 - Present
U.S. Small Business Administrator August 2012 - September 2015
Washington Products & Services December 2007 - August 2012
AmSher Receivables Management May 2005 - December 2007
T-Mobile February 2001 - January 2005
LNS Technologies December 2001 - October 2002
Performance Food Group June 2000 - October 2001
Gentiva Health Services 1997 - 2000
CGS (Computer Generated Solutions) December 1995 - June 1997
Skills
Network Security, Network Administration, Information Technology, Disaster Recovery, Troubleshooting, Vendor Management, Networking, Active Directory, System Deployment, Project Management, Cisco Technologies, System Administration, Wireless Networking, PCI DSS, Help Desk Support, Software Documentation, Nonprofits, Mentoring, Role Model, Data Analysis, Call Center..., Telephony, PCI Standards, Cisco Security, Adult Education, Dell PowerEdge Servers, HP Procurve, Customer Support, Server Administration, Customer Service
Education
Saint Leo University 2014 — 2016
Master’s Degree, Cybersecurity
Alabama Agricultural and Mechanical University 1988 — 1994
Bachelor's degree, Mathematics
DEXIS March 2015 - May 2015
CGS (Computer Generated Solutions) March 2013 - March 2015
Skills
Customer Service, Networking, Windows, Management, Technical Support, Telecommunications
Education
Dekalb Technical College 2015 — 2017
Associate's Degree, Computer Programming, Specific Applications, 3.0
Interactive College of Technology-Chamblee 2005 — 2007
Associate's Degree, Computer/Information Technology Administration and Management, 2.9
Genesis Resource Consultants May 2014 - Present
Verint August 2009 - May 2014
Verint August 2005 - August 2009
CGS (Computer Generated Solutions) September 2003 - August 2005
Genesis Resources September 2003 - August 2005
Army Distance Learning May 2002 - January 2003
Skills
Enterprise Software, VoIP, Avaya, Visual Studio, Java, SIP, Telecommunications, Software Engineering, Windows Server, Databases, TCP/IP, CTI, Software Development, Troubleshooting, Cloud Computing, Integration, Operating Systems, Telephony, VMware, Microsoft SQL Server, Servers, Cisco Technologies, Call Logging, SQL, Networking, Professional Services, Technical Support, XML, Contact Centers, Call Centers, Hardware, Software Project..., Service Delivery, TDM, Windows, Software Documentation, Java Enterprise Edition, ACD, Data Center, IVR
Education
Dekalb Technical College
Florida A&M University
CGS (Computer Generated Solutions) July 2015 - Present
Ross University School of Medicine January 2010 - May 2015
Computer Technician August 2013 - April 2015
Ross University School of Medicine February 2012 - April 2015
Skills
C++, Windows, Computer Hardware, HTML, Programming, Microsoft Office, Computer Repair, Linux, Windows 7, Operating Systems, Troubleshooting, Access, Customer Service, OS X, System Administration, Network Administration, Software Documentation, Windows Server, Visio, Technical Support, Help Desk Support, Servers
Education
DeVry University 2011 — 2014
Bachelor of Science (BS), Networking and Communication Management
Dominica State College 2005 — 2008
Associate's degree, Computer Science
IBM March 2004 - Present
IBM March 2001 - March 2004
IBM June 1999 - February 2001
IBM January 1999 - June 1999
IBM February 1998 - January 1999
IBM January 1997 - January 1998
CGS (Computer Generated Solutions) October 1995 - December 1996
IBM May 1993 - October 1995
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Business Analysis, Integration
Education
The University of Georgia 1988 — 1993
Bachelor's Degree, Marketing Education
North Fulton High School 1984 — 1988
National Commission on Certification of Physician Assistants (NCCPA) December 2014 - Present
CGS (Computer Generated Solutions) November 2014 - February 2015
Education
The University of Georgia 2011 — 2014
Bachelor of Science and Arts, Mathematics and Statistics
Fidelity Investments September 2014 - Present
Excentus September 2013 - September 2014
Federation of State Medical Boards May 2012 - August 2013
Quest Diagnostic October 2007 - May 2012
Quest Diagnostic October 2005 - October 2006
Quest Diagnostic April 2005 - October 2006
CGS (Computer Generated Solutions) April 2004 - April 2005
US Army August 1998 - August 2002
Skills
SDLC, Software Documentation, HIPAA, Business Analysis, Quality Assurance, Process Improvement, Requirements Gathering, HL7, Vendor Management, Visio, Healthcare, Healthcare Information..., Large Scale System..., Web Services API
Education
DeVry University
Bachelor of Applied Science, Information Technology
ITT Technical Institute
Associate of Science, Computer Systems Networking and Telecommunications
Convergys September 2015 - Present
Mr. Dunderbaks November 2002 - Present
CGS (Computer Generated Solutions) March 2015 - August 2015
Verizon Data Services August 2004 - October 2004
Skills
Menu Development, Food & Beverage, Windows, Training
Education
D G Erwin Technical Center 2003 — 2004
Technical Degree, Computer Support Specialist, 4.0
CGS (Computer Generated Solutions) November 2013 - Present
Skills
Management, Sales, Strategic Planning, Customer Service, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Training, Team Leadership
Education
Lincoln Technical Institute-Edison 2013 — 2013
a+ certified, Computer hardware/software, app dev
CGS (Computer Generated Solutions) December 2014 - Present
Skills
Networking, Management
Education
ITT Technical Institute-Tampa 2012 — 2014
CGS (Computer Generated Solutions) 2007 - 2008
Skills
Recruiting, Human Resources, Management, Training, Customer Service, Project Management, Performance Management, Leadership, Team Leadership, System Administration
Education
Baruch College, City University of New York (CUNY) 1999 — 2003
Bachelor's Degree, Human Resources and Computer Information Systems
Kingsborough Community College
Liberal Arts
BCBSNC Bilingual Customer Service AdvocateBlue Cross and Blue Shield of North CarolinaAugust 2013 - Present
Optimum Outcomes June 2012 - March 2013
CGS (Computer Generated Solutions) January 2012 - May 2012
Education
St. John's University 2010 — 2011
Bachelor’s Degree, Business Administration and Management, General
Wilsey Institute 1999 — 2000
Certified Nursing Assistant, Pre-Nursing Studies