Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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6,159 Charter Communications employees in database. Find out everything there's to know about Charter Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Charter Communications Employees
Troop 50888 October 2014 - Present
Morley Companies, Inc. December 2012 - February 2013
Charter Communications May 2010 - March 2012
Charter Communications April 2007 - February 2009
XO Communications October 2006 - April 2007
Jo-Ann Stores, LLC. August 2003 - October 2005
Skills
Customer Retention, Call Centers, HTML, Internet Services, Call Center, Telecommunications, Customer Experience, Wireless, Customer Satisfaction, Customer Service, Broadband, Telephony, Escalation, VoIP, Workforce Management, Ethernet, Billing Systems, Invoicing, Data Entry, Typing, Troubleshooting, Leadership, Sales, Technical Support, Childcare, Working With Children, Crafts, Arts & Crafts
Education
Delta College 2003 — 2005
Art Teacher Education
Charter Communications March 2015 - Present
The Classic Center February 2013 - March 2015
Walmart August 2010 - January 2013
OCES PATS August 2008 - May 2009
Skills
Computer Maintenance, Microsoft Office, Microsoft Excel, Microsoft Word, Computers, Visual C++, Assembly Language, Customer Service, Cashiering, Typing, Photoshop, Research, Mathematics, AutoCAD, Technical Support, Office Equipment, Lifting, Report Writing, Writing, Public Speaking
Education
DeVry University 2009 — 2015
Oglethorpe County High School 2005 — 2009
ImproMed, LLC April 2015 - Present
Charter Communications June 2013 - April 2015
Skills
Management, Customer Service, Troubleshooting, Windows, Team Leadership, Sales, Project Management, Networking, Training, Linux
Education
DeVry University 2015 — 2018
Database Management, Data Modeling/Warehousing and Database Administration
University of Phoenix 2012 — 2013
Computer networking, Computer Programming
Charter Communications September 2001 - Present
Charter Communications September 2001 - Present
Charter Communications September 2000 - Present
Education
DeVry University-California 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Network Communications Management
American Medical Systems April 2014 - Present
Entrust Datacard June 2007 - March 2010
Charter Communications May 2004 - July 2007
Skills
Manufacturing, Continuous Improvement, Process Improvement, Electronics
Education
DeVry University
Bachelor's Degree, Electrical and Electronic Technology
DeVry University
Associate's Degree, Electronic and Computer Technology
SJA Solutions September 2015 - Present
Trivalent Group January 2014 - September 2015
FedEx Office September 2010 - January 2014
Charter Communications January 2009 - September 2010
Walgreens October 2001 - September 2006
Skills
Technical Training, System Deployment, Technical Support, System Testing, Project Management, Inventory Management, Reporting & Analysis, Training, Customer Service, VMware, Cisco Technologies, Network Security, Team Building
Education
Davenport University 2003 — 2008
Bachelor of Applied Science (B.A.Sc.), Network Security
Charter Media October 2013 - Present
Charter Communications June 2011 - October 2013
Fifth Third Bank April 2007 - June 2011
Skills
Office Management, Access, Accounting, Microsoft Excel, Accounts Receivable, Outlook, Customer Service, Finance, Auditing, Cash Flow, Banking, Management
Education
Davenport University 2009 — 2020
Montcalm Community College 2005 — 2009
Associate's degree, Management Information Systems, General
Berkshire Hathaway Home Services Michigan Real Estate 1 April 2014 - Present
Charter Communications January 2013 - April 2014
Charter Communications March 2009 - December 2012
Charter Communications October 2000 - February 2009
Skills
Customer Satisfaction, Call Centers, Telecommunications, Telephony, Customer Experience, Broadband, VoIP, Wireless, Managed Services, Avaya, Customer Retention, Direct Sales, Sales, MPLS, Customer Service
Education
Delta College
Charter Communications November 2013 - Present
Charter Communications January 2013 - November 2013
Cooper-Smith Advertising 2000 - January 2013
Ameritech 1997 - 2000
Media One (formerly Continental Cablevision) 1993 - 1997
Zenith Electronics/Cable Products Division 1990 - 1995
Skills
Media Buying, Media Planning, Advertising, Product Marketing, Marketing Management, Marketing Strategy, Marketing Communications, Project Management, Problem Solving, Organizational..., Mobile Marketing, Strategic Partnerships, Trade Shows, Integrated Marketing, Competitive Analysis, Brand Development, Email Marketing, Social Media Marketing, Strategic Planning, Marketing, Market Research, Brand Awareness, Online Advertising, Strategy, Media Strategy, CRM, Digital Strategy, Interactive Marketing, Cross-functional Team..., Corporate Branding, B2B Marketing, Press Releases, Brand Management, Management, Lead Generation, B2B, Product Development, Sponsorship
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA), Marketing
Illinois State University
Bachelor of Science (BS), Marketing
Charter Communications January 2011 - Present
Buffalo Wild Wings August 2010 - November 2013
4G Wireless - Verizon Wireless April 2010 - January 2011
Applebee's September 2009 - August 2010
Skills
Customer Service, Social Networking, Microsoft Office, Sales, Management, Event Planning, Public Speaking, Leadership, Event Management, Social Media Marketing, Customer Satisfaction, Entertainment, Sales Management, Team Building, Project Management, Call Centers, PowerPoint, Hospitality, Microsoft Excel, Microsoft Word, Team Leadership, Restaurants, Time Management, Restaurant Management, Inventory Management, Teamwork, Telecommunications
Education
DeVry University-Illinois 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 2.9
University of Illinois at Urbana-Champaign 2003 — 2005
Liberal Arts and Sciences/Liberal Studies
Comcast December 2014 - Present
Mediacom Communications June 2008 - August 2014
Charter Communications July 2001 - September 2006
AT&T Broadband July 1999 - July 2001
TCI Cablevision of Florida December 1987 - July 1999
Skills
VoIP, Telecommunications, Broadband, Telephony, Fiber Optics, Wireless, Ethernet, Troubleshooting, Cabling, Optical Fiber, Management, Team Leadership
Education
Daytona State College 1979 — 1980
C.H. Robinson September 2013 - Present
Verizon Wireless September 2012 - March 2013
Time Warner Cable March 2012 - September 2012
Charter Communications July 2009 - March 2012
Farmers Insurance January 2007 - July 2009
Skills
Sales, Logistics, 3PL, Account Management, Customer Service, Microsoft Office, Avaya, Transportation Planning, Employee Training, Marketing Communications, Management, Leadership, Cold Calling, Sales Process, Team Leadership, Strategic Planning, Sales Management, Operations Management, Marketing
Education
Davenport University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Marketing, 3.59
Charter Communications November 1992 - Present
Skills
Broadband, Troubleshooting, Customer Service..., Customer Satisfaction, Customer Oriented, Team Leadership, Communication Skills, Sales Management, Telecommunications, VoIP, Wireless, Telephony, Fiber Optics, Optical Fiber, DOCSIS, Leadership, Customer Service, Management
Education
Des Moines Area Community College 1986 — 1988
Viamedia February 2015 - Present
Rev Consulting, LLC January 2009 - February 2015
WDDE - 91.1 FM July 2012 - December 2014
GateHouse Media - Delaware September 2011 - June 2012
Charter Communications December 2006 - October 2008
Comcast March 2000 - October 2005
Comcast June 1993 - February 2000
Skills
Digital Media, Account Management, New Business Development, Strategic Partnerships, Strategic Planning, Advertising Sales, B2B, Sales Management, Strategy, Marketing, CRM, Marketing Communications, Sales, Product Marketing, Selling, Market Planning, Customer Retention, Product Launch, Key Account Management, Market Research, Cross-functional Team..., Marketing Management, Business Development, Sales Operations, Competitive Analysis, Negotiation, Team Building, Social Media Marketing, Lead Generation, Leadership, Management, Direct Sales, Online Marketing, Digital Marketing, Cold Calling, Sales Presentations, Email Marketing, Salesforce.com, Direct Marketing, Start-ups, Mobile Marketing, Sales Process, Integrated Marketing, Media Planning, Social Media, SEM, Event Planning, B2B Marketing, Social Networking, SEO
Education
Wilmington University 1987 — 1990
BS
Delaware Technical and Community College-Owens
Associate of Arts and Sciences (A.A.S.)
United States Navy - Defense Information School
Cisco Systems July 2013 - Present
Sears Holdings Corporation October 2012 - Present
Revolution Technologies November 2011 - Present
AT&T Mobility August 2011 - October 2011
Charter Communications October 2010 - March 2011
Your Austin PC Solutions October 2004 - September 2010
AT&T WIFI September 2009 - February 2010
Skills
Hubs, DHCP, VPN, DNS, Laptops, Printers, Peripherals, TCP/IP, Active Directory, SMTP, LAN-WAN, WINS, Cisco IOS, Desktop Computers, RAID, Windows 7, Cisco Technologies, Telnet, Hardware, Ethernet
Education
DeVry University-Texas 2011 — 2013
Bachelors of Science, Information Technology
DeVry University 2009 — 2011
Bachelors of Science, Information Technology
Military Occupational Specialist Institute 1995 — 1995
Certification in Mechanical Technical Engineering, Mechanical Engineering
Comcast September 2014 - Present
GreenEarth Cleaning October 2012 - March 2015
GreenEarth Cleaning June 2014 - November 2014
Charter Communications February 2014 - April 2014
OppenheimerFunds October 2013 - February 2014
Dreamquest Games April 2012 - September 2012
Fin Fury - Senior Capstone January 2012 - July 2012
DePaul University January 2010 - June 2012
Skills
Game Design, Photoshop, Process Improvement, Project Coordination, Unity3D, User Experience, Team-oriented, Game Prototyping, Game Testing, Unreal Engine 3, Maya, Communication, Microsoft Suites, UDK, Game Development, Video Games, Leadership, Management, Microsoft Office
Education
DePaul University 2008 — 2012
Bachelor of Science (B.S.), Video Game Design and Production, 3.6
Glasfloss Industires June 2013 - Present
Xerox May 2012 - June 2013
Telvista March 2012 - May 2012
State Attorney General Office of Michoacán 2010 - 2011
Mexicana Airlines January 2010 - September 2010
Panamericano Junior High School August 2008 - August 2009
Magellan May 2007 - February 2008
Astrophysics November 2006 - May 2007
Thales Navigation April 2005 - April 2006
Charter Communications August 2004 - December 2004
Skills
Troubleshooting, Service Now (ISM), - Remedy (ITSM), - SAP, -BlackBerry Enterprise..., - Air Watch, - DRA, - AS 400, - Outlook 2003, 2007,..., -Windows 95/98/ME/NT/00..., -Microsoft Project 2000, -Microsoft Office 97/00..., -Microsoft Internet..., -Microsoft Visio 2000..., Microsoft Exchange, Disaster Recovery, Call Centers, Project Management, Windows Server, Windows 7, Active Directory, Help Desk Support, Computer Hardware, Network Security, System Administration, Software Installation, Testing, Hardware, Team Leadership, Network Administration, BMC Remedy, TCP/IP, Process Improvement, IT Management, ITIL, Security, Software Documentation, DNS, VPN, VMware, XP, Citrix, Analysis, Technical Support, Networking, Switches, Printers, Windows, Operating Systems, VoIP
Education
DeVry University-California 2000 — 2003
Bachelor of Science, Telecommunications Management
Charter Communications Dispatch LeadCharter CommunicationsOctober 2006 - March 2007
Charter Communications May 2006 - October 2006
Charter Communications November 2004 - May 2006
Charter Communications November 2002 - November 2004
Meijer September 1995 - January 2003
Skills
Teamwork, Call Center, Microsoft Office, Cabling, Project Management, Optical Fiber, Computer Network..., Broadband Access, Telephony, Vendor Management, Microsoft Excel, VoIP, Routing, Customer Retention, Ethernet, Troubleshooting, Customer Service, Broadband, Wireless, Cable Television, Network Design, Computer Hardware, Call Centers, T1, Cross-functional Team..., Management, Training, Telecommunications, Sales, Process Improvement, Employee Relations, Customer Satisfaction, Microsoft Word, DOCSIS, IP, Team Leadership, Fiber Optics, Technical Support, Strategic Planning, Leadership, Switches, Team Building, Outlook, PowerPoint, Customer Experience, Operations Management, Budgets, TCP/IP, System Administration, Networking
Education
Davenport University 1998 — 2002
Associates, Electronics, PC Repair, and Networking - Dual Degreds
Bangor John Glenn High School 1994 — 1998
General Education
Cox Communications 2011 - Present
Charter Communications May 2004 - June 2011
Qwest Communications May 2003 - May 2004
MCI 1998 - 2003
Skills
Sales Operations, Leadership, Cross-functional Team..., Sales Management, New Business Development, Selling, CRM, Sales, Marketing Strategy, Account Management, Strategic Planning, Team Building, Salesforce.com, Contract Negotiation, Negotiation, Coaching, Direct Sales, Telecommunications, Budgets, Competitive Analysis, Forecasting, Business Planning, Vendor Management, Customer Service, Operations Management, Process Improvement, Team Leadership, Change Management, Market Research, Financial Analysis, Customer Relations, Public Speaking, Business Strategy, P&L Management, Microsoft Office, Analysis, Budgeting, Vendor Relations, Budget Management, Problem Solving, Planning, Consultative Selling, Sales Support, Mentoring, Management, Recruiting, Customer Retention, Customer Satisfaction, Strategic Partnerships
Education
Seton Hall University 2007 — 2010
MHA, Healthcare Administration
DePaul University 1998 — 2001
MBA, MIS
Elmhurst College 1995 — 1998
B.S., Management
Charter Communications April 2014 - Present
Envision March 2013 - May 2014
City of Passaic February 2013 - March 2013
PMI NYC Chapter 2012 - February 2013
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), Project Management
DeVry University 2007 — 2010
Bachelor of Science (BS), Business Administration
Self Employed Consultant Trainer October 2011 - Present
Baja Broadband December 2007 - August 2008
Charter Communications October 2001 - November 2007
Harron Communications 1992 - 2001
Skills
Customer Service, Telecommunications, PeopleSoft, Database Administration, Troubleshooting, Process Scheduler, Payroll, Management, Project Management, Sales, VoIP, Start-ups, Wireless, Microsoft Office, Windows, Finance, Microsoft Excel, Call Center, Microsoft Word, Management Consulting, Call Centers
Education
Davenport University-Eastern Region 1998 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.9
Macomb Community College 1992 — 1997
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.8
Charter Communications July 2014 - Present
TVC Latino November 2013 - July 2014
Verizon April 2005 - October 2013
Ascent Media 2005 - 2006
Western Technical Services 2001 - 2005
ICS 1995 - 1997
Skills
VOD, IPTV, IP, Telecommunications, Fiber Optics
Education
DeVry University-California
Business Administration and Management, General
Charter Communications November 2013 - Present
Charter Communications November 2013 - Present
Windstream Communications July 2013 - November 2013
Comcast Business Class September 2009 - August 2012
Bellsouth Advertising & Publishing August 2005 - September 2008
Skills
New Business Development, Small Business, Telecommunications, Internet Services, Cable Television, Telephony, Sales, Consulting, Communication Skills, Leadership, Technology, T1, IP Phones, Fiber Optics, Channel Partners, Channel Sales, IT Solutions, Door to Door, Technology Needs..., Telephone, Listening to customers, Business Advising, Business to Business..., Asking Questions, Teamwork, Salesforce.com, Microsoft Office, Online Advertising, Cold Calling, B2B, Direct Sales, Customer Retention, Advertising, Managed Services, Account Management, Sales Process, Sales Presentations, Networking, Lead Generation, Sales Operations, Call Centers, PRI, MPLS, Wireless, SEM, Broadband, VoIP, CRM, Customer Satisfaction, Ethernet
Education
Dekalb Community College 1981 — 1986
Associates, Marketing Mgmt
TelePacific Communications September 2013 - Present
TelePacific Communications 2007 - Present
Charter Communications 2001 - 2006
Sprint 1994 - 1999
Skills
Ethernet, VoIP, DS3, Cloud Computing, MPLS, VPN, T1, DSL, POTS, PRI, SIP Trunking, SMARTVOICE, Network Security, Mobile, Fiber Optics, Cable Modems, Web Development, Carrier Relations, Windows Server, Unix Administration, Tablet PC, IP Networking, Wireless, Colocation, Call Center, Long Distance, Bandwidth, Gigabit Ethernet, Co-location, ENHANCED EOC, HOSTED VOIP, Direct Sales, Mobile Devices, IP, Sales Engineering, Optical Fiber, Routers, Networking, Telephony, Managed Services, Unified Communications, Security, Firewalls, SIP, Telecommunications, WAN, Internet Services, Broadband, LAN-WAN, Call Centers
Education
Computer Education Institute 2000 — 2001
Computer Networking, Windows, Linux, Novell
De La Salle University 1990 — 1994
Bachelor of Arts, Human Resource Management
3Q Digital, a Harte Hanks Company June 2015 - Present
3Q Digital March 2014 - Present
iSearch Media April 2013 - Present
iProspect August 2011 - April 2013
Charter Communications March 2010 - February 2011
Charter Communications January 2008 - March 2010
Intern- Downtown Traverse City Association May 2007 - August 2007
Skills
PPC, SEM, Google Analytics, Google Adwords, Online Marketing, Facebook Marketing, Web Analytics, Marin Software, Web Marketing, Advertising, Event Planning, Budget Management, MSN AdCenter, Omniture, Data Analysis, Display Advertising, Outlook, Excel, Microsoft Excel, Marketing, Search Advertising, Organic Search, Mobile Marketing, DoubleClick, Online Advertising, DS3, Writing, Editing, Kenshoo, Digital Marketing, Analytics, Dreamweaver
Education
Davenport University
Bachelors Degree, Business Administration; an emphasis in Marketing
Moore Legal Center 2013 - Present
Booking.com June 2012 - January 2013
Charter Communications February 2007 - March 2011
Skills
Customer Service, Customer Satisfaction, Customer Insight, Customer Retention, Customer Support, Sales, Customer Service..., Long-term Customer...
Education
Davenport University 2014 — 2016
Tata Consultancy Services November 2012 - Present
Gold Star Mortgage Financial Group August 2012 - November 2012
Robert Half International (Bank of Ann Arbor and United Bank and Trust) March 2012 - August 2012
Citi May 2009 - March 2012
Spectrum Health May 2007 - December 2007
Charter Communications February 2005 - February 2006
Citi March 2002 - February 2005
Huron Community Bank June 1996 - September 1999
Skills
Outstanding Customer..., Inside Sales, Mortgage Banking, Loans, Mortgage Lending, Underwriting, Call Center, Credit, Banking, Credit Analysis, Customer Satisfaction, Customer Retention, File Management, Customer Service, Insurance, Customer Experience, Lotus Notes, Securities, Fax, Sales, Outlook, Data Entry, Spreadsheets, Accounts Receivable
Education
Davenport University 2003 — 2009
Bachelor’s, Business Administration/Business Management
WAGIC, Inc. August 2012 - September 2014
Charter Communications June 2008 - October 2009
Pro Source Inc. October 2001 - December 2001
Hewlett-Packard March 2001 - August 2001
Kaiser Electronics (division of Rockwell Collins) October 2000 - February 2001
Litton Advanced Systems June 2000 - August 2000
Western Digital July 1998 - June 2000
Applied Materials September 1995 - July 1998
Boston Scientific October 1996 - June 1998
Space Systems Loral August 1989 - September 1995
Skills
PTC Creo Elements/Direct, CAD, Document Drafting, Microsoft Office, Database Administration, Document Management, Manufacturing, Product Development, Metal Fabrication, Customer Service
Education
De Anza College 2009 — 2010
Pro-E and Solidworks CAD
Gavilan College 2000 — 2002
Certificate, Computer Networking
Institute for Business and Technology 1985 — 1986
Diploma, Electro-Mechanical Drafting and CAD
Charter Communications July 1993 - Present
Charter Communications July 1993 - Present
Skills
Certified Master..., Technical Support, Telephony, Telecommunications, Computer Hardware, Customer Satisfaction, Troubleshooting, VoIP, Cabling, Wireless, Wireless Networking, Hardware, Routers, Switches, Ethernet, VPN, IP, Network Engineering, Software Installation
Education
DeVry University 1990 — 1993
Associate's degree, Industrial Electronics Technology/Technician, B
Daugherty Business Solutions September 2014 - Present
Suddenlink Communications December 2004 - September 2014
Charter Communications 1999 - 2004
Bresnan Communications April 1996 - October 1999
Skills
Oracle, Data Conversion, ICOMS, ETL, SQL, PL/SQL, CSG, Telecommunications, Business Objects, Integration, Business Intelligence, Troubleshooting, Business Analysis, Visio, Requirements Analysis, Telephony, Oracle Data Integrator, Business Objects Data..., Web Intelligence, Microsoft Office, Oracle SQL, Forest and Trees, Billing Systems, Data Modeling
Education
Delta College 1991 — 1996
Charter Communications November 2005 - Present
Skills
Cloud Computing, Disaster Recovery, IT Management, Information Technology, IP, Management, Networking, Process Improvement, Project Planning, Integration, Strategy, Telecommunications, Vendor Management, VoIP, Outsourcing, SaaS, Security, IT Strategy
Education
DePaul University
Charter Communications September 2014 - Present
Charter Communications via UTG July 2014 - September 2014
Enterprise Holdings April 2013 - June 2014
Technology Partners April 2012 - April 2013
Modular Process Control July 2011 - March 2012
TALX September 2010 - July 2011
Wells Fargo Advisors (Wachovia Securities) June 2008 - September 2010
AG Edwards March 2007 - June 2008
Monsanto Company December 2001 - March 2007
Cap Gemini Ernst & Young, LLC February 1999 - December 2001
Skills
Oracle, Unix, .NET, Java, REST, SOA, Toad, Microsoft SQL Server, TFS, ASP.NET MVC, Tomcat, JUnit, IntelliJ IDEA, Visio, Informatica, SSRS, Informix, SQL Server, XML and related tools, Windows Azure, IIS Server, Python, Perl, UNIX shell scripting, VS2010, Eclipse, CVS, ClearCase, CruiseControl, Rational Rose, Erwin, Actuate, DevPartner Tool, SQL Navigator, Server Studio, PLSQL Developer, SCOM, Cygwin, Powershell, Amazon Web Services..., Git, Puppet, Maven2, Agile Methodologies
Education
Devi Ahilya Vishwavidyalaya 1989 — 1991
M.S., Computer Science and Engineering
Vikram University 1983 — 1989
B.S., Mechanical Engineering
Regions Bank September 2015 - Present
Regions Bank November 2014 - Present
Schulte Hospitality Group June 2013 - September 2014
Charter Communications June 2012 - May 2013
Charter Communications August 2008 - June 2012
Charter Communications June 2007 - July 2008
Charter Communications August 2006 - June 2007
Charter Communications August 2004 - August 2006
Schulte Hospitality Group April 2002 - August 2004
Heart Technologies January 2000 - April 2002
Skills
Direct Sales, Selling Skills, Training, Management, Telecommunications, VoIP, Call Center, Broadband, Networking, Customer Satisfaction, Sales Management, Recruiting, T1, Sales, Customer Service, New Business Development, Call Centers, Leadership, Customer Experience, Business Development, Team Leadership, Strategic Partnerships, Vendor Management, Team Building, Human Resources, Strategic Planning, Sales Process, Account Management, Cold Calling, Sales Operations, Performance Management, Wireless, Solution Selling, Employee Training, Selling, Hiring, Coaching, Cross-functional Team..., Employee Relations, Leadership Development, Talent Acquisition, Onboarding, Employee Engagement, Employee Recognition, Talent Management, Interviews, HRIS, Personnel Management, FMLA, Business Networking
Education
DeVry University
Computer Information Systems
RGA June 2014 - Present
Reinsurance Group of America May 2013 - August 2013
ABC Carpet & Home January 2013 - February 2013
Reinsurance Group of America May 2012 - August 2012
Charter Communications January 2012 - January 2012
J.Crew November 2011 - January 2012
Skills
Project Management, Social Media, Public Relations, Event Planning, Customer Service, Research, Insurance, Sales, Microsoft Excel, Microsoft Office, PowerPoint, Leadership, Public Speaking, Data Analysis, Microsoft Word, Team Leadership, Marketing, Editing, Spanish, Social Media Marketing
Education
DePauw University 2010 — 2014
Bachelor of Arts: Economics, Economics, Communications
Oakville Senior High
Plexus Worldwide 2015 - Present
DeLamater Agency October 2014 - Present
State Farm Insurance October 2012 - October 2014
Peoplelink Staffing Solutions January 2011 - January 2012
Charter Communications January 2009 - January 2011
Snelling Staffing Services of Grand Rapids, Michigan 2010 - 2010
DFCU Financial January 2008 - January 2009
JP Morgan Chase Bank January 2007 - January 2008
Melton McFadden Insurance Agency January 2007 - December 2007
Winter Insurance Agency January 2002 - January 2006
Skills
Advertising, Administration, Account Management, Banking, Business Management, Coaching, Contract Negotiation, Customer Service, Excel, Event Planning, Employee Relations, Financial Planning, Hiring, Insurance, Internet, Inventory Management, Team Leadership, Workers Compensation, Commercial Insurance, Commercial Finance, Microsoft Office, Online Marketing, Social Networking, Outlook, Operations Management, PowerPoint, Purchasing, Public Relations, Talent Management, Talent Acquisition, Teaching, Troubleshooting, Testing, Teamwork, Time Management, Accounts Payable, Payroll Processing, Portfolio Management, Public Speaking, Quality Management, Retail, Credit Risk, Problem Solving, SAP, Sales Management, Sales Support, Supervisory Skills, Outgoing, Recruiting, Sales
Education
Davenport University 1995 — 1999
Business Administration
Central Montcalm High School
Central Montcalm High School
ComputerType Computer Services May 2011 - Present
Speednet LLC March 2004 - September 2009
Charter Communications February 1998 - March 2004
CenturyTel April 1993 - February 1998
ComputerLand October 1984 - April 1993
Education
Jones College 1999 — 2000
CIS, Computer Information Systems
Saginaw Valley State University 1985 — 1986
Computer Science
Delta College 1984 — 1985
Business Administration
- January 2015 - Present
Charter Communications June 2014 - January 2015
Allied Barton Security Services (The Boeing Corporation) March 2013 - June 2014
US Army January 2001 - July 2012
307th Psychological Operations (PSYOP) Company August 2007 - August 2008
US Army June 2001 - July 2008
Crew / Mickles Transportation, Inc. 1995 - 2008
Skills
Customer Service, Information Technology, Project Management, Operations Management, Organizational..., Social Media Marketing, Administrative Office..., Executive Level..., Operational Planning, Strategic Public..., Public Opinion Research, Marketing Communications, Strategic Communications, Crisis Communications, Organizational..., Military Operations, Military Training, Operational Efficiency, Microsoft Office, Information Management, Social Psychology, Trend Analysis, Marketing Research, Media Planning, Media Production, Project Planning, Target Audience, Event Planning &..., Military, Leadership, Training, Team Building, Management, Human Resources, Social Media, Event Planning, Team Leadership, Research, Social Networking, Public Relations
Education
University of Missouri-Saint Louis
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Saint Louis University
Bachelor of Science (BS), Organizational Leadership & Technology
Saint Louis Community College 1997 — 2014
Continued education with courses taken in Business, Web Development, Network Engineering, Event Planning & Management
University of Massachusetts Lowell 2011 — 2012
Certificate, Project Management
Defense Language Institute 2001 — 2002
Associate of Arts (A.A.), Spanish Studies
Independent Study & Continuing Education
Business Management, Project Management, Event Planning, Social Media Strategies, Real Estate, Compu
Charter Communications November 2012 - Present
Charter Communications September 2009 - November 2012
Charter Communications August 2008 - September 2009
Charter Communications January 2007 - August 2008
Kohl's Department Stores October 2006 - January 2007
CareerBuilder.com March 2005 - September 2006
CareerBuilder November 2003 - March 2005
Charter Communications February 2000 - October 2003
O'Charley's July 1996 - February 2000
Skills
Customer Service, RF, Cable Television, Telecommunications, C#, .NET, ASP.NET, SQL, PL/SQL, HTML5, CSS, IBM Mainframe, Networking, Technical Support, Microsoft Office, Java, Computer Information..., Visual Studio, Dreamweaver, Oracle 10g, DOCSIS, RF Systems, Fiber Optics, Fiber Splicing, Call Centers, Security, TCP/IP, Telephony, Training, Troubleshooting, VoIP, Problem Solving, Cisco Technologies
Education
DeVry University 2006 — 2014
Bachelor of Science (B.S.), Computer Information Systems, 3.97
Jones NCTI 2007 — 2016
Sr. Master Technician Certification, Cable & Telecommunications
Berkmar High School 1994 — 1998
College Preparatory Diploma
Champion Bus, Inc September 2006 - Present
J-Con Productions August 2005 - Present
Charter Communications August 2004 - March 2006
Skills
Broadcast, Video Editing, Video, Social Media, Final Cut Pro, Account Management, Acting, Advertising, Automotive, Negotiation, Public Speaking, Theatre, Transportation, Video Production, Customer Satisfaction, Customer Service, Inventory Management, Team Building
Education
Delta College 2002 — 2006
AAS, Electronic Media/Broadcasting
Delta College 2002 — 2006
Associate of Arts and Sciences (AAS), Electronic Media/Broadcasting
City of Chicago October 2011 - Present
Pendum LLC January 2011 - October 2011
Ericsson October 2009 - December 2010
Sprint April 1988 - October 2009
Charter Communications March 1987 - April 1988
AllNet Telecom SRL April 1984 - March 1987
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Public Speaking, Government, Policy, PowerPoint, Wireless Networking, ATM Networks, Switches, Unix, Telecommunications, Wireless, Optical Fiber, Frame Relay, Cellular Communications, IP, T1, Networking
Education
DeVry Technical Institute 1987 — 1989
Associate Degree, Electronics and Computer Technology, Telecommunications Engineering, B
DeVry University 1982 — 1984
Certificate of Basic Electronics, Electromechanical Engineering, A
Charter Communications April 2007 - December 2010
Manpower January 2006 - April 2007
Chuck E Cheese Inc December 2002 - March 2006
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Data Entry, Public Speaking, Social Media, Teamwork, Team Leadership, Access, Research, Inventory Management, Management, Training, Interpersonal..., Account Management, Data Analysis, Phone Etiquette, Clerical Skills, File Management, Fundraising, Budgets
Education
Davenport University
Bachelor of Applied Science, Business Studies; management
Grand Rapids Community College
Associate of Arts (A.A.)
Grand Rapids Community College
Associates, Accounting
The Arnold Center April 2011 - Present
Verizon Wireless 2010 - 2011
Kelly Services/ St. Mary's Of Michigan September 2010 - December 2010
Central Michigan Hospital June 2010 - October 2010
Retail Banker /Customer Service / Sales April 2009 - June 2010
Work at Home West at Home August 2008 - December 2009
Charter Communications October 2005 - May 2008
Skills
55-65 wpm, Mortgage Banking, Retail Banking, Detail Orientation, Medical Terminology, Medical Transcription, Customer Satisfaction, Customer Service, Word, Excel, PowerPoint, Access, Lotus Notes, XML Publisher, Call Center, Billing
Education
PennFoster 2007 — 2009
Associates, Medical Transcriptionist
Delta College
Associates Science / Art, Science / Math
Coldwell Banker Success 2007 - Present
Imagination Trends November 2011 - July 2012
Charter Communications 2009 - 2011
Charter Communications 2007 - 2008
Charter Communications 2006 - 2007
Charter Communications 2005 - 2006
Comcast / AT&T Broadband 2000 - 2005
Comcast / AT&T Broadband 1999 - 2000
TCI Cable 1997 - 1999
Rainbow Programming 1985 - 1992
Skills
Sales Management, Customer Service, Customer Retention, Cross-functional Team..., Marketing Management, Customer Experience..., Call Center Development, Operations Management, Call Center, Telecommunications, Customer Experience, Direct Sales, Leadership, Sales Process, Budgets, Call Centers, Marketing, Customer Satisfaction, Management, Process Improvement, Sales, Training, CRM, Team Management, Team Leadership, Team Building, Selling, Account Management, Strategic Planning, Business Development, Project Management, Contract Negotiation, Social Media, Negotiation, Marketing Strategy, Integrated Marketing, Human Resources, Product Development, Sales Operations, B2B, New Business Development, Strategic Partnerships, Business Strategy, Pricing, Strategy, P&L Management, Product Management, Product Marketing, Enterprise Software, Competitive Analysis
Education
DePaul University 2011 — 2013
Bachelor of Arts (B.A.), Business Admin/Marketing, 3.8
Lawrence Technological University August 2014 - Present
PCMI Services - Powered by Willsub October 2010 - Present
Saginaw Valley State University October 2011 - November 2013
Henry Ford College August 2009 - July 2013
Office of Governor Granholm July 2009 - March 2010
Headway Workforce Solutions January 2000 - December 2009
AFT June 2008 - November 2008
Wayne State University August 2004 - December 2007
Charter Communications 1992 - 2000
Skills
Teaching, Higher Education, Student Affairs, Adult Education, Curriculum Development, Admissions, Academic Advising, Curriculum Design, University Teaching, Distance Learning, Instructional Design, E-Learning, Grant Writing, Program Development, Student Development, Community Outreach, Volunteer Management, Event Planning, Public Speaking, Nonprofits, Leadership, Research
Education
Wayne State University 2004 — 2011
Ph.D., Media Arts & Studies
Syracuse University 2000 — 2001
MA, Public Communication
University of Michigan-Flint 1995 — 1997
BA, Communication & Sociology
University of Michigan 1994 — 1995
Bachelor of Arts (B.A.), Communication / Sociology & Women & Gender Studies
Delta College 1993 — 1994
Honors Program
Premeer Real Estate January 2013 - Present
Coastline Entertainment January 2004 - Present
RE/MAX American Dream September 2008 - January 2013
Cat Country 98.1 WCTK - Providence October 1998 - June 2008
Charter Communications June 1995 - August 1999
Worcester Ice Cats 1998 - 1999
104.5 FM - WXLO - Worcester 1997 - 1999
Skills
Advertising, Listings, Public Relations, Microsoft Excel, Broadcast, Adobe Audition, Sellers, Radio Broadcasting, Pro Tools, Home Staging, Relocation, Radio, Online Advertising, Real Estate, Short Sales, REO, Buyer Representation, Negotiation, Public Speaking, Residential Homes, Sales, Social Media Marketing, Commercial Real Estate, New Home Sales, Entertainment, Facebook, Real Estate Transactions, Photoshop, Microsoft Word, Investment Properties, National Association of..., Referrals, Social Networking, Property Management, Single Family Homes, Luxury, Marketing, Marketing Strategy, Blogging, Logo Design, Social Media, First Time Home Buyers, Small Business, Contract Negotiation, Customer Service, Marketing Communications, Foreclosures, Selling, Event Management, Voice Over
Education
Dean College 1995 — 1997
Associates, Communications
Uxbridge High School 1991 — 1995
Claire's Accessories July 2012 - Present
Independent Contracting 2011 - July 2012
Corporate Safe Specialists 2002 - 2011
Charter Communications 2000 - 2002
Skills
Inventory Management, Supply Chain, Logistics, Lean Manufacturing, Supply Chain Management, Training, Operations Management, Manufacturing, Leadership, Continuous Improvement, Strategy, Shipping, Strategic Sourcing, Quality Assurance, Microsoft Excel, Sales Operations, Team Building, Cross-functional Team..., Inventory Control, Global Sourcing, Analysis, Warehousing, Management, Customs Regulations, Customer Service, Negotiation, Change Management, Purchasing, Six Sigma, Transportation, Product Development, P&L Management, Strategic Planning, Budgets, Procurement, Income Statement, Project Management, 3PL, Software Documentation, Logistics Management, Microsoft Office, 5S, Process Improvement, Business Process..., Contract Negotiation, Customer Satisfaction, Access, Forecasting, Sourcing, Supply Chain...
Education
DePaul University
BA, Business Administration
Six Sigma, APICS
IBM 2012 - Present
CTDI April 2008 - September 2012
Charter Communications 2011 - 2012
Philadelphia International Airport February 2007 - September 2009
Skills
Compliance Management, Identity Management, Project Management, Troubleshooting, Technical Support, Program Management, Windows, Software Documentation, ITIL, IT Service Management, Hardware, Disaster Recovery, Computer Hardware, Testing, Telecommunications, Security, Windows Server, Networking, Process Improvement, Information Security, Microsoft SQL Server, Network Security, Network Administration, Quality Assurance, Electronics, Computer Security, Computer Maintenance, Electrical Engineering, Electrical..., Access Control..., Access Control, Security Compliance, ISM, Dispatching, Microsoft Office, Microsoft Excel, Cognos, SharePoint, Lotus Notes
Education
DeVry University 2008 — 2011
Bachelor's Degree
ITT Technical Institute-Indianapolis 2005 — 2007
Associate's Degree
Advantage Sales & Marketing February 2015 - Present
Comcast Cable August 2014 - February 2015
Charter Communications August 2010 - July 2014
Army National Guard April 2012 - December 2012
Army National Guard September 2009 - March 2012
The E-Coat Project July 2009 - July 2010
Comcast Cable June 2008 - June 2009
Charter Communications January 2007 - April 2008
Charter Communications November 2001 - December 2006
GameStop October 1998 - October 2001
Skills
Leadership, Training, Customer Service, Management, Operations Management, Process Improvement, Strategic Planning, Call Centers, Team Building, Telecommunications, Project Management, Customer Retention, Problem Solving, Cross-functional Team..., Sales, Business Analysis, Customer Satisfaction, Military, Financial Analysis, Strategic Financial..., Troubleshooting, Customer Experience, Inventory Control, Military Experience, Process Engineering, Employee Management, Supervisory Experience, Time Management, Operational Planning, Financial Accounting, Financial Markets, Financial Performance..., Financial Regulation, International Relations, Market Analysis, Supply Chain Management, Analysis, Business Retention, Customer Relations, Inside Sales, Large-Scale Budget &..., Personal Financial..., Small Business..., Telecommunications..., Retention Management, Deductions Clearing, Account Administration, Order to Cash, Sales Management..., Client Presentation
Education
Davenport University 2013 — 2016
Master of Business Administration, Accounting Concentration, 3.61
University of Phoenix 2004 — 2008
Bachelor of Science in Business, Administration Concentration, 3.29
First American Mortgage Solutions September 2012 - June 2015
Charter Communications April 2007 - May 2012
Charter Communications April 2007 - May 2012
The Iserv Company October 2005 - August 2006
IServ October 2005 - August 2006
Skills
Customer Service, Sales, Customer Retention, Troubleshooting, Microsoft Office, Call Center, Customer Satisfaction, Account Management, Microsoft Word, Microsoft Excel, Training, PowerPoint, Call Centers, Salesforce.com, Customer Support, Leadership, Communication, Team Building, Team Leadership, Data Entry
Education
Davenport University 2003 — 2006
BA, Computer Networking
Saginaw Valley State University 1999 — 2003
Davenport University
Bachelor of Business Administration, Computer Networking
Uber Technologies LLC May 2015 - Present
Waffle House, Inc. March 2015 - May 2015
Charter Communications September 2014 - March 2015
Extreme Clean: Outdoor Services January 2012 - September 2014
Star 2000 and Star 2001, Inc January 2005 - January 2012
Skills
Language skills, Diversity Training, Labor Cost Management, Result Oriented Approach, Communication Skills, Time Management, Social Networking
Education
University of New Orleans 2010 — 2012
Bachelor of Science (BS), Business Administration and Management
Delgado Community College 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Charter Communications February 2013 - Present
Charter Communications February 2005 - February 2013
Clear Channel Radio November 2001 - February 2005
Sunbury Broadcasting Corporation January 1999 - November 2001
Skills
Internal Communications, Media Relations, Press Releases, Crisis Communications, Government Relations, Sponsorship Management, Special Events, Affiliate Relations, Speech Writing, Newsletters, News Writing, Radio Broadcasting, Media Interviews, Award Submissions, Local Government, State Government, Broadcast, Direct Marketing, Video, Digital Media, Integrated Marketing, Event Management, Creative Direction, Advertising, Storytelling, Strategic Communications, Media Planning, Social Media Marketing, Interviews, Copywriting, Video Production, Television, Web Content, Corporate Communications, Public Relations, Breaking News, Marketing Communications, Media Buying, Radio, Cable Television, Sponsorship, Journalism, Marketing, Digital Marketing, Publicity, Brand Awareness, Advertising Sales, Facebook, Email Marketing, Online Advertising
Education
DePauw University 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Commerce Bank October 2012 - Present
Christner Inc. January 2012 - October 2012
Shannon & Wilson, Inc. May 2010 - December 2011
Charter Communications November 2009 - May 2010
Fleishman-Hillard November 2008 - January 2009
Skills
Press Releases, Media Relations, Public Relations, Copywriting, Newsletters, Social Media Marketing, Social Media, Advertising, Marketing, Marketing Strategy, Proposal Writing, Market Research, Photoshop, Trade Shows, Research, Business Development, PowerPoint, Video, Direct Marketing, Microsoft Office, Social Networking, Email Marketing, Event Planning, Corporate Communications
Education
Washington University in St. Louis 2013 — 2015
Master of Business Administration (M.B.A.)
DePauw University 2004 — 2008
B.A, Communication
Affordable Care Associates June 2013 - Present
AT&T Mobility December 2011 - December 2012
Charter Communications January 2009 - 2011
Central District Alarm January 2008 - July 2009
KT Properties May 2004 - January 2008
ATT Wireless January 2003 - May 2004
Sprint PCS January 2000 - January 2003
Skills
MS Office Suite, Group Dynamics, Lead Generation, Sales, Sales Operations, Leadership, B2B, Customer Service, Negotiation, Training, Visio, Customer Satisfaction, Call Centers, Account Management, Sales Management, Networking, Wireless, Product Development, Direct Sales, Team Leadership, Real Estate, Team Building, Sales Process, Solution Selling, Microsoft Excel, Social Networking, Troubleshooting, Mobile Technology, Social Media, Time Management, Customer Experience, Microsoft Office, Program Management
Education
DeVry University 2011 — 2013
Managment, Information Technology
University of Missouri-Kansas City 1999 — 2004
Bachelors of Science, Psychology, Business Psychology
Allstate - JW Smits Insurance Agency October 2014 - Present
Vanguard Tax Service January 2002 - February 2015
Kent Companies, Inc. May 2013 - October 2014
DC Byers Co/Grand Rapids, Inc September 2009 - January 2013
Charter Communications April 2002 - March 2004
Skills
Tax Return Preparation, Billing, Typing, Bookkeeping, Quickbooks, Tax Returns, Quicken, Microsoft Office, Outstanding Customer..., 10 Key, Customer Service, Tax Preparation, QuickBooks, Accounts Payable, Invoicing, Accounts Receivable, Payroll, Tax, Telephone Skills
Education
Davenport University 2010 — 2013
Accounting
Grand Rapids Central High School 1995 — 1999
High School Diploma, General Studies
Charter Communications March 2015 - Present
Charter Communications July 2013 - March 2015
Sharp Entertainment for Travel Channel December 2012 - February 2013
Sharp Entertainment June 2011 - February 2013
Sharp Entertainment for Science Channel July 2012 - December 2012
Sharp Entertainment for Animal Planet June 2012 - July 2012
Sharp Entertainment for Travel Channel January 2012 - June 2012
Sharp Entertainment for Travel Channel November 2011 - January 2012
Sharp Entertainment for Travel Channel September 2011 - November 2011
Sharp Entertainment for Travel Channel June 2011 - September 2011
Skills
Entertainment, Reality, Field Producing, Television, Editing, Producing, Post Production, Producers, Comedy, Television Producing, Documentaries, Reality TV, Video Production, Communication, Maintaining Strong..., Film Production, Agency Relations, Marketing Strategy, Social Media Marketing, Creative Strategy, Marketing, Field Production
Education
Denison University
Bachelor of Arts (B.A.), Communication
Charter Communications December 2014 - Present
Congregation Temple Israel March 2010 - December 2014
DK interiors October 2004 - November 2007
Skills
Microsoft Word, Microsoft Office, Supervisory Skills, Organizational..., Troubleshooting, AV, Leadership Development, OSHA, Conflict Resolution, Facilities Management, Process Scheduler, Customer Service, Active Directory, Social Media, Supervisory Experience
Education
DeVry University-Missouri 2012 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems
Vatterott College 2006 — 2008
Associate's degree, Building Construction Technology
McDonald's Corporation December 2011 - Present
Charter Communications February 2007 - January 2011
Time Warner Cable March 2000 - February 2007
McDonald's Corporation March 1993 - September 1998
Skills
Strategic Planning, Capital Budgeting, Process Improvement, Forecasting, Leadership, Budgets, Management, Team Building, Financial Analysis, Analysis, Financial Reporting, Business Planning, Accounting, Cross-functional Team..., Telecommunications, Microsoft Office, Business Development, Training, PeopleSoft, CRM, Market Research, Microsoft Word, Outlook, Finance, Consumer Insight, Hyperion Financial..., Marketing Analytics, Presentation Skills
Education
DePaul University 1985 — 1989
Bachelors, Accountancy
Charter Communications August 2006 - Present
DirecTV (Ironwood Communications) August 2005 - August 2006
Staples August 2002 - August 2005
Skills
Wireless Networking, Microsoft Office, Outlook, IP, IP Networking, Cisco Networking, Cisco Technologies, Cisco Routers, Cisco Wireless, Cisco Access Points, Cisco Network Devices, Cisco WAN, Cisco Security, Cisco VoIP, Cisco IOS, IPv4, IPv6, Computer Repair, Web Development, Linux, Unix, DOS, Microsoft Windows 98, Windows XP Professional, Windows 7, Outstanding Customer..., Coaching, Instructing, JDSU DSAM, Trilithic Seeker, Graphic Design, 3D animation, Photoshop, Illustrator, Android Development, Home Theater, Construction, Cable Television, Cable Broadband, Digital Cable, Cable Networks, Broadband, Broadband Networks, Wireless Broadband, Satellite TV, Sales, HDMI, HDTV, DOCSIS, CMTS
Education
DeVry University 2011 — 2013
Bachelor of Science (B.S.), Technical Management, 4.0
Victor Valley College 2002 — 2004
Bachelor of Science, Technical Management
Victor Valley High 1999 — 2002
High School Diploma, General Education
Charter Communications December 2013 - Present
Cox Communications January 2008 - November 2013
ADVA Optical Networking 2007 - 2008
AT&T 2006 - 2007
Spirent Communications 2000 - 2005
Nortel Networks 2000 - 2000
AT&T December 1993 - December 1999
Unisys December 1992 - October 1993
US Air Force March 1982 - December 1992
Skills
Cross-functional Team..., Telecommunications, Testing, Leadership, Routers, SDH, Switches, DWDM, Network Design, VoIP, IP, Network Engineering, Six Sigma, Fiber Optics, Reliability Engineering, DCS, Technical Support, Computer Network..., Integration, Networking, Troubleshooting, MPLS, Quality Assurance, Vendor Management, Broadband, ATM networks, Ethernet, Project Management, Systems Engineering, Wireless, Optical Fiber, PMP, RF, Routing, Cisco Technologies, DOCSIS, Mobile Devices, Telecommunications..., IPTV, TDM, SNMP, System Deployment, Metro Ethernet, TCP/IP, Provisioning, Juniper, Carrier Ethernet, VOD, Telephony, SIP
Education
DePaul University 2009 — 2014
Computer Science
CCAF 1982 — 1992
None, Electronics - Telecommunications
The Coca-Cola Company November 2012 - Present
American Embedded Technology August 2011 - Present
Charter Communications March 2000 - May 2012
Skills
Electronic Engineering, Electronic Technican, Troubleshooting, Electronics, Testing, Embedded Systems, Microcontrollers, Test Equipment, Hardware, Manufacturing, Matlab, Engineering, Power Supplies, Oscilloscope, Product Development, Quality Assurance, Integration, System Design, Analysis, Systems Engineering, Digital Electronics, Analog, Multisim, Maintenance & Repair, Assembly Language, Wireless, Networking, Control Systems Design, Software Installation, Electricians
Education
DeVry University 2006 — 2011
BSEET, Electrical and Electronics Engineering Technology, 3.8
DeVry University 2006 — 2011
BSEET, Electronic Engineering, 3.8
Zormot International September 2014 - Present
Partners In Action September 2012 - September 2014
Charter Communications August 2009 - February 2012
Solomon’s Porch Community Church January 2006 - May 2009
Curves for Women January 2001 - January 2006
Physician Billing Inc January 1993 - January 1996
Skills
Training, Customer Experience, Corporate Events, Event Planning, Office Administration, Successful Business..., Strategic Leadership, Office Management, Community Outreach, Human Resources, Call Centers, Customer Service, Marketing, Leadership, Customer Retention, Microsoft Excel
Education
Davenport University
Associates Degree, Accounting
Walmart August 2014 - Present
Dow Chemical 2008 - 2010
Bay City Players 2000 - 2010
Schisler Law / Schisler Family Medicene 2006 - 2007
Charter Communications 2002 - 2005
STG 2000 - 2002
Skills
Customer Service, XP, Computer Hardware, Microsoft Office, Microsoft Excel, Troubleshooting, Windows, Management, Wireless Networking, Network Administration, Computer Network..., Computer Security, Computer Science, Computer Maintenance, Operations Management, Sales Management, Technical Support, Access, Team Leadership, Outlook, Databases, Networking, Project Management, Leadership, Training, Process Improvement, Hardware, Operating Systems, Help Desk Support, Windows XP
Education
Delta College 1990 — 2014
Associate's of General Studies, Information Systems, Business, Legal Studies, GPA 3.041
Outdoor Adventures Inc May 2015 - Present
Saginaw Valley State University December 2011 - Present
MLive Media Group February 2012 - May 2015
AMPM, Inc. December 2007 - November 2011
Charter Communications January 2005 - September 2007
2005Ave Maria Foundation October 2001 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Salesforce.com, CRM, QuarkXPress, Photoshop, Telephone, Internet Explorer, Google Adwords..., Marketing Communications, Social Media, Advertising, Online Advertising, Professors, Organizational Behavior, Business Development, Advertising Sales, Integrated Marketing, SEM, Digital Marketing, Management, Strategy, Media Buying, Direct Sales, Social Media Marketing, Marketing Strategy, Marketing, Public Relations
Education
Davenport University 2000 — 2005
February 2005. MBA; Bachelor degree, Strategic Management; Business Studies; Marketing
Davenport College 1998 — 1999
Associate degree, Marketing
Garber High School
Charter Communications January 2014 - Present
Charter Communications April 2012 - December 2013
Charter Communications November 2007 - April 2012
Charter Communications 2002 - October 2007
Charter Communications 1999 - 2002
Marcus Cable 1995 - 1999
Crown Media 1994 - 1995
DST Innovis 1989 - 1994
Cabledata 1987 - 1989
Cabledata 1985 - 1987
Skills
Vendor Management, Integration, IT Strategy, IT Management, Application Architecture, Telecommunications, Disaster Recovery, Information Technology, ERP, SDLC, Outsourcing, Project Portfolio..., Enterprise Architecture, Shared Services, ITIL, Call Center, Oracle CRM, Oracle BRM, Oracle BI Publisher
Education
DeVry University-Texas 1982 — 1985
Bachelor of Science (B.S.), Computer Information Systems
Texas Tech University 1980 — 1982
Business Administration and Management, General
Charter Communications November 2009 - May 2011
Pathway Financial Design April 2003 - December 2008
Godwin Hardware & Plumbing, Inc. March 1993 - April 2005
Skills
Sales, Accounts Receivable, Accounts Payable, Accounting, Finance, Spreadsheets, Outlook, Administrative..., Office Management, Microsoft Excel, Expenses, Financial Analysis, Office Administration, Microsoft Office, PowerPoint, Payroll, Account Reconciliation, Microsoft Word, Data Entry, Financial Reporting, Confidentiality
Education
Davenport University 1992 — 1999
Charter Communications June 2005 - Present
Charter Business 2004 - Present
Skills
Troubleshooting, Routers, Telecommunications, VoIP, Cisco Technologies, Direct Sales, Customer Satisfaction, Telephony, Ethernet, Salesforce.com, Servers, Wireless, Broadband
Education
Des Moines Area Community College 1995 — 1995
Charter Communications October 2014 - Present
Comcast-Cable 2012 - May 2014
Comcast-Cable May 2010 - 2012
Comcast 2007 - 2010
Exelon 2002 - 2007
Skills
Human Resources, Onboarding, Workforce Planning, Talent Management, Employee Relations, Performance Management, Process Improvement, Managing Reorganizations, Managing Multimillion..., Policy and Procedure..., Organizational..., Organizational Design, Leadership, Management, Benefits Administration, Recruiting, Employee Engagement, Succession Planning, Change Management, Employee Training, HRIS, Labor Relations, Personnel Management, New Hire Orientations, Talent Acquisition, Applicant Tracking..., Employee Benefits, Training, HR Policies, FMLA, College Recruiting, Interviews, Call Centers, Deferred Compensation
Education
DePaul University 1990 — 1994
Bachelor of Arts (B.A.), Industrial/Organizational Psychology
DePaul University 1990 — 1994
Bachelor of Arts (B.A.), Corporate Communications
Fabiano Brothers, Inc November 2008 - Present
Financialedge Cummunity Credit Union June 2005 - November 2008
Charter Communications November 2003 - February 2005
Skills
Windows Server, XP, Network Administration, Troubleshooting, Software Installation, Help Desk Support, Networking, Disaster Recovery, Blackberry Enterprise..., Antivirus, Windows, Computer Repair, Windows 2000, Computer Hardware, OS X
Education
Delta College 2000 — 2005
Student May 2012 - April 2015
Charter Communications April 2008 - April 2010
Ada Bar & Grille May 2005 - May 2007
Discount Tire Company May 2002 - May 2005
Best Buy July 1999 - May 2002
Free Lance June 1994 - July 1998
Skills
Marketing Communications, Microsoft Excel, Salesforce.com, B2B, Time Management, Leadership Development, Customer Retention, Marketing, Social Media Marketing, Social Media, Marketing Strategy, Advertising, Team Management, Direct Sales, Market Planning, Operations Management, Business Strategy, Marketing Research, Integrated Marketing, Project Management, Marketing Management, Recruiting, Digital Marketing, Product Marketing, Product Development, Coaching, Business Development, Email Marketing, Retail, Microsoft Office, New Business Development, Training, Team Leadership, Market Research, Social Networking, Customer Satisfaction, Event Planning, Event Management, Customer Service, Public Relations, Facebook, Sales, Account Management, Management, Online Marketing, Strategic Planning, Sales Management, Team Building, Online Advertising, Inventory Management
Education
Davenport University 2013 — 2015
BBA, Business Administration, Management and Operations, with Leadership and Development, 3.0
Davenport University 2012 — 2015
Bachelor of Business Administration (BBA), Business Leadership & Development, 3.0
Grand Rapids Community College 2009 — 2012
Associate's degree, Business Administration and Management, General
Brady's Business Systems November 2014 - Present
Lease Corporation of America April 2013 - November 2014
Zimco Inc. May 2012 - April 2013
Charter Communications March 2007 - October 2008
IMEF G-6 March 2004 - July 2006
Skills
Windows Server, Security, Windows 7, Windows, XP, Cisco Technologies, Routers, Firewalls, Wireless Networking, Network Security, Team Leadership, Microsoft Exchange, DHCP, WAN, Security+, Disaster Recovery, Windows XP, System Administration, Networking, Switches, VPN, Servers, VoIP, VMware Infrastructure, VMware, DNS
Education
Delta College 2009 — 2012
Associate, Network Engineering, 3.7
Miller Canfield January 2015 - Present
Stewart Brown Law July 2014 - December 2014
Charter Communications 2008 - 2013
Meijer 2005 - 2007
Meijer 2003 - 2005
Skills
Management, Legal Research
Education
Davenport University 2014 — 2015
Post Baccalaureate Certificate in Paralegal Studies, ABA accredited program, 3.9 G.P.A.
Ferris State University 2000 — 2004
Bachelors, Business Management
Booking.com March 2015 - Present
JW Smits Insurance Agency June 2013 - Present
Booking.com April 2010 - Present
Booking.com August 2013 - February 2014
Booking.com September 2008 - April 2010
Charter Communications December 2001 - August 2008
PREVO'S FAMILY MARKET January 1999 - January 2001
Skills
Sales, Customer Service, Customer Retention, Training, Customer Experience, Management, Sales Management, Selling, Call Center, Inbound Marketing, Customer Satisfaction, Telecommunications, Microsoft Excel, Team Leadership, Account Management, Teamwork, Leadership, Coaching, Microsoft Office, Strategic Planning, Operating Systems, Call Centers, Employee Training, Process Improvement, Team Management, Analysis, Operations Management
Education
Davenport University 2009 — 2013
Bachelor's Degree, Business, Finance, Accounting, 3.74
Grand Rapids Community College 2008 — 2010
Business Administration
IDville October 2011 - Present
Baudville 2011 - 2012
Rush & Associates August 2008 - October 2011
Charter Communications July 2006 - August 2008
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Word, Microsoft Excel, Strategic Planning, Team Building, Sales, Analysis, Team Leadership, Computer Hardware, Product Development, Microsoft Word, Windows, Training, Process Improvement, Account Management
Education
Davenport University
Business Administration, Management
Con-way Freight June 2011 - Present
True Textiles, Inc. February 2007 - March 2010
Charter Communications May 2005 - October 2006
Steelcase, Inc. July 1994 - May 2005
Skills
Employee Relations, Benefits Administration, Recruiting, Applicant Tracking..., Employee Benefits, Employee Engagement, Employment Law, HR Policies, HRIS, Human Resources
Education
South Haven High School 1966 — 2000
Diploma, General
Davenport University 1997 — 1999
Human Resources Management
Ferris State University 1969 — 1971
Ascension Health August 2014 - Present
TEKsystems March 2014 - August 2014
XO Communications November 2005 - February 2014
Charter Communications 2000 - 2004
Skills
Broadband, Cabling, Call Center, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Data Center, Ethernet, IP, LAN-WAN, MPLS, Managed Services, Optical Fiber, Routers, Switches, T1, Telecommunications, Telephony, Troubleshooting, VoIP, WAN, Wireless
Education
Delta College 1989 — 1991
Applied Imaging April 2015 - Present
Charter Communications November 2010 - April 2015
Skills
Sarbanes-Oxley Act, Microsoft Word, Accounting, Auditing, Financial Reporting
Education
Davenport University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Accounting Information Management
Charter Communications August 2010 - Present
Charter Media February 2006 - March 2009
Charter Media / Central Division 2006 - 2009
Charter Communications June 2000 - February 2006
Skills
Troubleshooting
Education
Davenport University 2009 — 2013
Bachelor's Degree, Computer Information Systems, Major: Database Management, 3.87
Delta College
Certificate, Computer Aided Design
St Clair County Community College
Associates Degree - Applied Arts & Science, Electronics
charter communications 2006 - 2008
Education
Delta College 2009 — 2011
Versus Technology September 2012 - Present
Great Northern Broadcasting September 2010 - March 2012
Charter Communications March 2010 - September 2010
Skills
Troubleshooting, Routers, Cisco Technologies, Video, Switches, IPTV, Network Administration, Networking, IP, CCNA, MPEG, TCP/IP, Linux, Windows, Streaming Media
Education
DeVry University Phoenix 1993 — 1995
Electronics Engineering
Traverse City Central Senior High 1980 — 1983
EPS Security, Inc. March 2013 - March 2014
Charter Communications October 2010 - March 2013
Amherst Police Department February 2010 - October 2010
Success by Design, Inc. April 2005 - July 2008
Huntington National Bank November 2002 - April 2005
Skills
Legal Research, Analysis, Data Entry, Office Management, Customer Service
Education
Davenport University
Associate's Degree, Paralegal Studiea, Graduated with High Honors
Newport Pacific High School
High School
Mayo Clinic June 2011 - Present
Corporate Web Services, Inc. August 2007 - June 2011
Charter Communications March 2005 - July 2007
Skills
PHP, HTML, CSS, SQL Server, Linux, Windows, Cisco
Education
Des Moines Area Community College 2000 — 2002
A.A.S., Business Information Systems
Underwood High School 1995 — 1999
Sparrow Health System January 2011 - Present
Sparrow Health System March 2010 - January 2011
Sparrow Health System September 2008 - March 2010
Sparrow Health System May 2007 - March 2010
Charter Communications April 2002 - April 2007
Dow Corning September 1995 - April 2002
Skills
Computer Hardware, VMware, HP Proliant, Windows Server, Active Directory, SharePoint Services 3.0, Terminal Services, Troubleshooting, Microsoft Excel, Microsoft Word, Visio, Technical Documentation, Windows 7, Customer Service, HP Blade, Computer Network..., Intelligence Collection, Disaster Recovery, Network Administration, Citrix, Servers, Microsoft Exchange, Networking, Intelligence Analysis, System Administration, Cloud Computing, Microsoft Technologies, Hardware, Technical Support, Windows, CCNA
Education
Davenport University 2005 — 2006
None, Information Technology
Lansing Community College 1993 — 1995
Associates, Information Technology
Michigan State University 1991 — 1993
None, Computer Science
Covenant Health May 2015 - Present
Charter Communications March 2013 - May 2015
Dow Kokam June 2010 - December 2012
Hammer Restoration May 2008 - June 2010
Ogemaw County Herald July 2005 - May 2008
Skills
Customer Service, Administrative..., Office Management, Travel Arrangements, Office Administration, Spreadsheets, Confidentiality, Fax, Calendaring, Coordination, Calendars, Outlook, Data Entry, Meeting Scheduling, Process Scheduler, Construction, Telephone Skills, Audio Typing, Diary Management, Office Equipment, File Management, Filing, Expense Reports, Multi-line Phone, Switchboard Operator, Appointment Scheduling, 10 Key, Administrative..., Training, Microsoft Office, Project Management, Management
Education
Delta College
Office Professional Certificate Program (in progress)
John Glenn High School
Diploma, General Studies
DeVry University July 2008 - Present
DeVry University July 2008 - November 2013
DeVry University July 2008 - October 2010
Charter Communications June 2006 - July 2008
Convergys Corporation February 2006 - February 2007
Carlson Leisure Travel February 2004 - February 2006
Alltel Information Services 2001 - 2003
Sears Termite and Pest Control June 2000 - July 2001
ATTWS June 1997 - April 2000
Skills
communication, relationship management, microsoft office, Call Center, Team Building, Coaching, Leadership Development, Customer Service, Process Improvement, Customer Satisfaction, Vendor Management, Leadership, Operations Management, Training, Team Leadership, Performance Management, Strategic Planning, Management, Change Management, Staff Development, Recruiting, Employee Relations, Project Management, Sales, Call Centers, Strategy, Human Resources, Marketing, Start-ups, Lead Generation, Budgets, Outsourcing, Business Strategy, Time Management, Telecommunications, Sourcing, Employee Engagement, Contract Negotiation, Social Media, Quality Assurance, Negotiation, Networking, Advertising, CRM, Microsoft Office
Education
DeVry University 2011 — 2013
BSTM, Human Resources, 4.0
Brevard Community College 1992 — 1994
Associates Arts, Management
Resource Computer Solutions June 2015 - Present
OSTCS April 2012 - May 2015
eMatix inc 2009 - 2012
Charter Communications March 2008 - September 2008
Skills
IT Management, Disaster Recovery, VMware, Servers, System Administration, Technical Support, Technical Leadership, Hardware, Software Installation, Troubleshooting, Spanish, Customer Service, Operating Systems, Windows 7
Education
Mt Sierra College 2011 — 2012
Bachelor's degree, Computer and Information Systems Security/Information Assurance
DeVry University-California
Computer and Information Systems Security/Information Assurance
FirstMerit Bank July 2011 - Present
Morley Companies July 2010 - July 2011
Charter Communications March 2009 - July 2010
Bartech Group/DTE Energy October 2008 - March 2009
National City Bank October 1991 - February 2008
Skills
Call Center, Telephone Skills, Billing, Customer Service, Call Centers, Microsoft Office, Invoicing, Operations Management, Marketing, Marketing Strategy, Sales, Management, Leadership, Banking, Loans, Negotiation, Business Strategy, Team Management, Finance, Event Planning
Education
Baker College 1996 — 2000
Bachelor, Business Administration
Delta College 1992 — 1994
Stockbridge High School 1987 — 1989
Stockbridge High School
Charter Communications October 2001 - Present
XO Communications June 2000 - October 2001
Kelly Services January 1999 - January 2000
Skills
Network Engineering, Change Management, RF troubleshooting, Desktop Support..., Unix, Linux, Optical Network, Cisco Routers, Cisco IOS, Cisco Technologies, CMTS, Customer Service, Training, Operating Budgets, Hiring Practices, Supervision, LAN-WAN, VoIP, IP, Ethernet, Servers, Telecommunications, WAN, Routers, Networking, Operating Systems, VPN, Hardware, Computer Network...
Education
Delta College 2005 — 2005
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Davenport University 2000 — 2001
Cisco Network Academy (CCNA)
Intel Security January 2010 - Present
McAfee March 2013 - August 2014
McAfee January 2011 - March 2013
Charter Communications June 2006 - July 2010
Charter Communications February 2002 - June 2006
Skills
IP Networking, Computer Security, Network Engineering, Network Security, TCP/IP, DNS, Active Directory, Troubleshooting, Linux, IP, DHCP, Firewalls, VPN, Unix, System Deployment, Switches, Computer Hardware, Disaster Recovery, Operating Systems, Networking, Red Hat Linux, Servers, System Administration, Technical Support, Wireless Networking, Windows Server, Routing, VMware ESX, Telecommunications, CCNA, Security, Antivirus, Virtualization, Information Security, Cloud Computing, VMware, Cisco Technologies, Wireless, Network Architecture, Hardware, Windows 7, Network Administration, VoIP, Microsoft Exchange, Ethernet, Software Installation, Routers, Network Design, Help Desk Support, Cisco IOS
Education
Davenport University
Information Technology
Specialty Health Home Medical Equipment December 2012 - Present
Sparrow Ionia Hospital March 2008 - December 2012
Charter Communications June 2006 - June 2007
Skills
Training
Education
Davenport University 2003 — 2007
BBA, Computer Networking
US Signal May 2013 - Present
XO Communications April 2011 - May 2013
Charter Communications June 2010 - September 2010
Blockbuster April 2009 - June 2010
Charter Communications January 2008 - January 2009
Goodrich Quality Theaters, Inc. January 2004 - January 2008
Skills
Cisco Routers, Broadsoft, Sonus, Switches, MGCP, Juniper, VoIP, Telecommunications, Adtran, Remote Troubleshooting, Routers, Customer Service, Technical Support, T1, Cisco Technologies, Ethernet, IP, MPLS, Routing, Managed Services, Troubleshooting, WAN
Education
Delta College
Associates of the Arts, English Language and Literature/Letters
Hemlock High School 1998 — 2002
High School
Kaiser Permanente September 2013 - Present
Kaiser Permanente August 2011 - September 2013
Kaiser Permanente April 2008 - August 2011
Kaiser Permanente May 2006 - April 2008
Granite Software August 2004 - May 2006
Charter Communications March 2002 - August 2004
Skills
Healthcare Information..., PC Anywhere, EMR, BMC Remedy, System Configuration, Citrix, Citrix Metaframe, HL7, Healthcare, EHR, Ambulatory, Leadership, Software Documentation
Education
DeVry University-California 1999 — 2002
Bachelor's degree, Telecommunications Management
Speedy Meals March 1999 - Present
Charter Communications September 1998 - March 1999
U.S. Army TACOM LCMC November 1984 - July 1991
Education
Georgia State University 1990 — 2005
Bachelor of Business Administration (B.B.A.), Marketing & Finance
Dekalb Community College 1988 — 1989
Associate of Arts and Sciences (A.A.S.), Pre-Medicine/Pre-Medical Studies
Dekalb Community College
Dekalb Community College
Charter Communications July 2014 - Present
Charter Communications January 2012 - July 2014
The Home Depot September 2011 - January 2012
Volt Technical Resources - Insight Schools (Contractor) October 2007 - May 2009
Fred Meyer October 2006 - October 2007
STARTEK, INC 2005 - 2006
Northwestern College 2004 - 2005
Skills
TCP/IP, OSI Model, Cisco IOS, Customer Service, Excel, Word, PowerPoint, Outlook, HTML, Windows, Access, Microsoft Office, Problem Solving, CSS, Teamwork, Analysis, Troubleshooting, Networking, Software Installation, JavaScript, Technical Support, Active Directory, Databases, OS X, SQL, Routers, Network Administration, Wireless Networking, Switches, Cabling, Network Engineering, DNS, System Deployment, LAN-WAN, Telecommunications
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Masters, Business Administration
Keller Graduate School of Management of DeVry University 2009 — 2011
Masters, Information Systems Management
DeVry University 2005 — 2008
Bachelor of Science, Network & Communications Management
Charter Communications October 2012 - Present
Comcast June 2002 - September 2010
Pinkerton Security / General Motors Plant June 2000 - June 2002
Skills
Telecommunications, Software Documentation, Networking, Security, Training, Cable Television, Marketing, Marketing Strategy, Sales Operations, Salesforce.com, Base Camp, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Fiber Optics, Consulting, Project Management, SharePoint, Legal Documents, Contract Negotiation, Cable Networks, Management, Sales, Redline, Strategy, Budgets, Time Management, Broadband, Switches, Coaching, Employee Training, New Business Development, Negotiation, Business Process, Team Building, Account Management, Customer Service, Leadership, Sales Management, Team Leadership
Education
DeVry University 2007 — 2009
Bachelors degree, Technical Management, 3.8
University of Phoenix 2005 — 2007
Associates degree, Business Administration, 3.7
Charter Communications September 2012 - May 2015
United States Marine Corps September 1999 - July 2008
Skills
Military, Microsoft Office, Security Clearance, Heavy Equipment, Supervisory Experience, Security, Maintenance, Military Experience, Computer Hardware
Education
Davenport University 2010 — 2012
Maiden & Associates February 2010 - Present
Charter Communications August 1991 - July 2004
Charter Communications August 1991 - July 2004
Skills
Public Speaking, Strategic Planning, Leadership, Windows, Research, Management, Team Building, Sales, Teamwork, Administrative..., Data Entry, Editing, Event Planning, Public Relations, Social Media, Team Leadership, Training
Education
Davenport University 1986 — 1988
Associates Degree, Business/Corporate Communications
Charter Communications January 2006 - Present
Skills
Microsoft Office
Education
DeVry University 2008 — 2011
AAS, Health Information Technology
Vimo Inc April 2010 - April 2014
Charter Communications November 2007 - February 2008
Behavorial Solutions August 2002 - August 2007
Skills
•Proficient In...
Education
Delaware State University 2000 — 2002
Social Work
Dover High School 1995 — 1998
Diploma
Verizon Wireless September 2012 - Present
Verizon Wireless November 2008 - September 2012
Workforce Outsourcing, Inc. March 2007 - September 2007
Charter Communications August 2005 - March 2007
Skills
Microsoft Office, PeopleSoft, Recruiting
Education
DeVry University-California
BT September 2011 - Present
BT Global Services January 2006 - September 2011
Charter Communications November 2004 - January 2006
Skills
Cisco Routers, Cisco Security, Juniper, Crossbeam, Proxy, Bluecoat Proxies, Websense, Windows Server, Active Directory, Checkpoint, VPN, Network Design, Firewalls, Routers, WAN, LAN-WAN, Routing, Juniper Technologies, MPLS
Education
DeVry University-California 2001 — 2004
Bachelor of Science (BS), Computer Engineering Technology/Technician
adidas group May 2014 - Present
Charter Communications July 2012 - May 2014
U.S. Bank October 2010 - April 2012
Verizon November 2007 - September 2010
JCPenney October 2005 - November 2007
Walgreens October 2001 - September 2005
Skills
Notary Public, Budget Forecasts, Computers, Telecommunications, Financials, Training Facilitation, Cellular Communications, Multi-unit Retail..., Painting, Pharmacy Technicians, Cash-handling, Customer Service, Sales, Team Leadership, Management, Leadership, Team Building
Education
DeVry University-Missouri 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer Science
Michigan Dept. of Corrections June 2015 - Present
Martin Chevrolet January 2015 - June 2015
McDonald Auto Group October 2014 - January 2015
Charter Communications June 2012 - October 2014
Charter Communications August 2007 - June 2012
Charter Communications February 2005 - August 2007
XO Communications 2001 - 2005
Skills
Quality Assurance, Cabling, Vendor Management, Customer-facing, Management, Operations Improvement, Microsoft Office, Internet, Web Hosting, Security, Wireless Broadband, Cable Broadband, T1, DSL, LAN-WAN, Optical Fiber, Internet Services, IP, Fiber Optics, Cable Television, Metro Ethernet, MPLS, System Administration, WAN, Customer Satisfaction, Troubleshooting, VoIP, Telecommunications, Wireless
Education
Davenport University-Eastern Region 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.13
Delta College 1997 — 2005
Associates in General Education and Associates in Science, Math and Science, 3.3
Saginaw Valley State University
Criminal Justice/Police Science
Tuff Automation April 2011 - Present
Imperial Computer Solutions May 2008 - April 2011
Charter Communications April 2007 - June 2008
Charter Communications June 2006 - April 2007
Meijer May 2004 - June 2006
Meijer September 2003 - May 2004
Skills
C#, C++, Java, VB.NET, HTML, CSS, JavaScript, Microsoft SQL Server, ADO.NET, PHP, MySQL, ASP.NET, Networking, Computer Repair, Windows 7, Windows Vista, Windows XP Pro, Apache, IIS, Troubleshooting, Visual Basic, .NET, Operating Systems
Education
Davenport University 2012 — 2016
Bachelor of Science (B.S.), Computer Information Systems/Programming
Grand Rapids Community College 2008 — 2012
Associate of Science (A.S.), Computer Programming
Charter Communications April 2005 - August 2014
Skills
VoIP, Wireless, IP, Fiber Optics, Network Design, Troubleshooting
Education
Southwestern Illinois College 2015 — 2016
Associate's Degree, Web Design, 4.0
Southern Illinois University, Edwardsville 1990 — 1994
No Degree, Electrical Engineering
DeVry University-Ohio 1988 — 1990
Associate of Science (A.S.), Industrial Electronics Technology/Technician, 4.0/4.0
Charter Communications July 2014 - Present
ProBuild Holdings February 2014 - July 2014
ProBuild Holdings November 2013 - February 2014
Comcast Cable July 2013 - November 2013
Comcast Cable March 2012 - July 2013
Kelly Services January 2012 - March 2012
Skills
Network Administration, System Administration, Cisco IOS, Cisco Routers, LAN Switching, Microsoft Office, Windows Server, Windows 7, Windows XP Pro, MPEG2, Digital Video, BMC Remedy, Technical Support, Networking, Windows XP, Telecommunications, TCP/IP, Cisco Technologies, IP, VoIP, Switches, Troubleshooting, WAN
Education
DeVry University-Colorado 2013 — 2016
Bachelor of Science (B.S.), Network and Communications Management, Junior
Front Range Community College 2009 — 2012
Associate of Applied Science, Computer Information Systems
Charter Communications August 2008 - June 2014
D.R. Nelson & Associates, Inc. January 2006 - August 2008
NCO Financial Systems December 1999 - January 2006
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel
Education
Davenport University-Eastern Region
Bachelor of Business Administration (B.B.A.), Health Services Administration
Ascension Information Services (AIS) February 2014 - Present
JomaGames September 2012 - Present
Ascension Health Information Services February 2010 - Present
DR Systems September 2005 - February 2010
Garber Management Group September 2004 - September 2005
Charter Communications August 2001 - September 2004
Skills
PACS, CVIS, Troubleshooting, HL7, Healthcare Information..., Medical Imaging, Computer Hardware, Active Directory, Operating Systems, Process Improvement, Software Documentation, Technical Support, C#, VBA, Visual Studio, Android, Field Service, Game Development, Mobile Devices, iOS, Windows 7, DICOM, HIPAA, Digital Imaging, System Administration, Programming, C++, Objective-C, Object Oriented Design, Python, VB.NET, Java, JavaScript, Cocoa, Cocos2d, Visual Basic, Visual C#, Visual C++, Xcode, XML, Eclipse, Android Development, Android SDK, iOS Development
Education
Delta College 1998 — 2000
Mechanical Engineering
John Glenn High School 1993 — 1998
Montana State University January 2015 - Present
Montana Army National Guard November 2010 - Present
Charter Communications November 2013 - August 2014
Skills
Communication, Strategic Leadership, Military, Computer Proficiency, Customer Service, Time Management, Python, C, PHP, Java, JavaScript, HTML5, HTML, CSS, Help Desk Support, Teaching Classes, Troubleshooting, Internet Troubleshooting, Network Design, XML, Sales Process, Website Development, Web Design, Front-end Development, Front-end Coding, Programming, Computer Science, Microsoft Excel, Strategy, Design Thinking, Fundraising, Software Development, Wireless Routers, Router Configuration, Fishing, Guitar Playing, Drums, Trumpet, Bass Guitar, Piano Playing, Music Theory, Studio Recording, Data Entry
Education
Montana State University-Bozeman 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer Science, Junior
American Military University 2012 — 2013
Bachelor of Arts (BA), Bachelors of Science
Dawson Community College 2008 — 2011
Associate of Arts and Sciences (AAS), Music Technology
Verizon July 2006 - Present
Charter Communications October 2000 - July 2006
C-COR September 1998 - October 2000
Omega Communications December 1994 - October 2000
United States Air Force May 1984 - December 1994
Skills
Cisco Technologies, Arris DAC, CISCO ISDS, Telecommunications, Digital Video, Video Transport, Networking, SuSe Linux, Red Hat Linux, Ethernet, Digital Electronics, VoIP, Wireless, IP, LAN-WAN, Switches, RF, MPEG, Microsoft Office, Microsoft Project, Network Engineering
Education
DeVry University
Bachelor of Science in Technical Management
Charter Communications OwnerComicalConJune 2015 - Present
N/a March 2008 - Present
Web Design & Development January 2006 - Present
Skills
Photoshop, Video Editing, Graphic Design, Social Media, Web Design, Video Production, Video, Photography, Film, Social Media Marketing, Broadband Cable tech
Education
DeVry University 2007 — 2009
Game and Interactive Media Design