Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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6,159 Charter Communications employees in database. Find out everything there's to know about Charter Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Charter Communications Employees
Ingram Content Group September 2009 - Present
SR Marketing and Business Development October 2008 - October 2009
Allikriste' Cabinetry January 2004 - October 2008
Paradise Home Decor Products 2002 - 2004
Charter Communications October 1999 - June 2002
Rutherford County Government 1997 - 1999
Skills
Newsletters, Recruiting, Social Media Marketing, Sales, Marketing, Event Planning, Project Coordination, Proposal Writing, Marketing Strategy, Event Management, CRM, Public Speaking, Public Relations, Trade Shows, Salesforce.com, Leadership, New Business Development, Outlook, Interviews, Advertising, Microsoft Office, Administrative..., Nonprofits, Project Management, Customer Service, Contract Management, Project Planning, Program Management, Adobe Creative Suite, PowerPoint, Business Development
Education
Middle Tennessee State University 1994 — 1998
Business and Communications
Copper Country Intermediate School District September 2001 - March 2005
Charter Communications January 2000 - June 2001
Bresnan Communications October 1998 - January 2000
Skills
Software Installation, Networking, Leadership, Time Management, Troubleshooting, Software Documentation, Technical Support, Windows, Computer Hardware, Visio, Databases, Testing, Access, Windows 7, System Administration, Windows XP
Education
Walden University 2011 — 2014
Ph.D., Management; Information Systems Management Specialization
Michigan Technological University 2009 — 2010
Masters, Business Administration, 3.73
Michigan Technological University 2007 — 2009
B.S, Computer Network and Systems Administration, 4.00
Michigan Technological University 2007 — 2009
B.S, Industrial Technology, 4.00
Charter Communications November 2014 - Present
Time Warner Cable February 2011 - November 2013
Time Warner Cable January 2004 - February 2011
Skills
Cable Television, High Speed Data, Customer Service, Business Service..., DOCSIS, Optical Fiber, Broadband, Software Installation, Telephony, Cabling, Fiber Optics, Cables, Metro Ethernet, Wireless
Education
Milwaukee Area Technical College 2001 — 2003
Associate's degree, Business Administration, Management and Operations
Jones/NCTI 2008 — 2008
Installer/Service Technician Certification, Cable Telecommunications
Smith System
Certification, Defensive Driving
Charter Communications August 2013 - Present
Charter Communications May 2005 - August 2013
Multiple Electrical Firms 2001 - May 2005
Charter Communications 1999 - 2001
Team Electronics 1995 - 1999
Hardees Restaurants 1987 - 1994
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Troubleshooting, Telecommunications
Education
Minnesota State University, Mankato 1991 — 1995
Business Administration and Management, General
ULTA Beauty February 2015 - Present
jcpenney April 2013 - February 2015
JCPenney January 2012 - April 2013
JCPenney May 2011 - December 2011
Realtime Results October 2010 - June 2011
Charter Communications May 2008 - October 2010
Body Central September 2005 - May 2008
APAC May 2003 - September 2005
Skills
Fashion, Communication, Management, Interviewing Skills, Microsoft Office, Coaching, Leadership Development, Salesforce.com, Sales, Training, Merchandising, Customer Service, Customer Retention, Management Development, Customer Satisfaction, Store Management, Visual Merchandising, Retail, Hiring, Store Operations, Loss Prevention, Driving Results
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), 3.75
Mississippi State University 2001 — 2003
Bachelor of Arts (B.A.), Communication, General
BrokerBin.com December 2010 - Present
Charter Communications January 2010 - August 2010
Education
Minnesota State University, Mankato 1990 — 1995
BS, Aviation/Business Management
Charter Communications December 2013 - Present
LMS Logistics October 2010 - December 2013
Jackson Hewitt Tax Service Inc. January 2009 - April 2009
Skills
Microsoft Excel, Financial Analysis, Outlook, Logistics, Accruals, Microsoft Word, Data Entry, Transportation, Great Plains Software, Peachtree, SAP Netweaver, profiler tax service..., Stericycle Software, CARSIS Software, Internet Explorer, Expenses, PowerPoint, Budgets
Education
University of Missouri-Saint Louis 2006 — 2008
Accounting
Missouri Baptist University 2004 — 2006
Accounting
SC Biz News, LLC December 2011 - Present
Iwanna, Inc January 2010 - June 2011
Entercom Radio December 2006 - January 2009
Charter Communications December 2004 - October 2006
Charter Communications 2004 - 2006
Katz Media Group 1986 - 1999
Skills
Media Sales and..., Direct Sales, Relationship Marketing, Interactive Marketing, Email Marketing, Advertising, Digital Media, Sales Process, Sales Presentations, Online Marketing, Solution Selling, Key Account Management, Sales, Selling, Management, Direct Mail, Event Planning
Education
Michigan State University 1978 — 1982
Bachelor of Arts (B.A.), Communications/Telecommunications
Sea Pines Academy Hilton Head 1977 — 1978
High School
Farmington High School 1974 — 1977
High School Diploma-High Honors National Honor Society, College Prep
FireHouse Boxing Club May 2015 - Present
Arvig October 2008 - Present
Charter Communications November 2005 - October 2008
T&C Logistics November 2004 - November 2005
Skills
IPTV, Telecommunications, Network Design, Cisco Technologies, VoIP, IP, Facebook, Lead Generation, Call Centers, Telephony
Education
Long Prairie High School 1988 — 1992
Diploma, 12
Minnesota State Community and Technical College
General Studies
Charter Communications June 2014 - Present
Bankers Life and Casualty December 2008 - March 2010
Skills
Outstanding Customer..., Customer Retention, Training & Development, Call Centers, Cold Calling, Customer Satisfaction, Sales, Sales Process, Customer Experience, Sales Operations, Account Management, Selling, Marketing, Team Building, Leadership
Education
Michigan State University 2004 — 2008
Bachelors of Arts Degree, Marketing, 3.23
Hancock Bank January 2011 - Present
Whitney Bank January 2007 - January 2011
Strategic Staffing Solutions January 2006 - January 2007
Charter Communications 2001 - 2005
High Speed Access Corporation May 1998 - June 2001
UUNET / MCI Worldcom July 1997 - December 1998
Raytheon Technical Services Company July 1996 - July 1997
Skills
Cisco Technologies, Data Center, VoIP, Networking, Metro Ethernet, Network Engineering, Routers, Network Design, WAN, DWDM, Hardware, Engineering, Switches, Disaster Recovery, Network Architecture, IP, Network Administration, Routing, ITIL, SDH, LAN-WAN, MPLS, IT Management, POS, Wireless, Servers, Telecom Expense..., Vendor Management, SIP, Telecommunications, Integration, Unified Communications, Management, Leadership
Education
Mississippi State University 1992 — 1995
Computer Engineering
University of New Orleans 1991 — 1992
College Credit - High School (1991-1992), Civil Engineering (Provided by McDermott International)
(Sober Living Home) May 2013 - Present
Charter Communications June 2013 - Present
Froedtert Health October 2004 - April 2013
Maaco Collision Repair June 1988 - September 2004
Ranger Transportation October 1983 - February 1992
Skills
Medical Transcription, HIPAA, Medical Ethics, Customer Service, Management, Clerical Skills, Process Improvement..., Team Building, Freight Brokerage, Dispatching, Payroll Taxes, Payroll, Accounts Payable, Accounts Receivable, Microsoft Office, Microsoft Excel, MS-DOS, Microsoft Office Xp, Microsoft Office 2007, Microsoft Office 2003, Microsoft Office 2008..., PowerPoint, Cashiering, Hospitals, Medical Records
Education
Moraine Park Technical College 2010 — 2012
Associate's degree, Medical Transcription, 3.897
Milwaukee Area Technical College 1982 — 1983
Associate's degree, Business Administration and Management, General
Boston Scientific July 2014 - Present
Marketing December 2013 - Present
Sovran, Inc. August 2013 - December 2013
Comcast Cable April 2012 - July 2013
Charter Communications October 2009 - April 2012
Charter Communications September 2008 - October 2009
Habitat for Humanity January 2008 - May 2008
Minnesota State University, Mankato January 2008 - May 2008
Habitat For Humanity of Mankato, Minnesota January 2008 - May 2008
Carlson Craft May 2007 - April 2008
Skills
Marketing Communications, Marketing, Marketing Strategy, Social Networking, Social Media, Public Relations, Salesforce.com, Event Planning, Social Media Marketing, Product Marketing, Event Management, Customer Retention, CRM, Sales Operations, Sales, Strategic Partnerships, B2B, Account Management, Blogging, Leadership, New Business Development, Advertising, Lead Generation, Project Management, Direct Sales, Strategic Planning, Direct Mail, Direct Marketing, Customer Service, Sales Management, Customer Satisfaction, Trade Shows, Team Leadership, Time Management, Teamwork, Events, Integrated Marketing, Email Marketing, Team Building, Online Advertising, Digital Marketing, Media Planning, Market Research, Online Marketing, Cold Calling, Sales Process, Marketing Management, Market Planning, Competitive Analysis, Web Design
Education
Minnesota State University, Mankato 2003 — 2008
BS, Marketing and Mass Communications, emphasis in Public Relations
Onamia High School
Charter Business December 2014 - Present
Charter Communications October 2013 - Present
YP April 2013 - September 2013
AT&T Advertising Solutions October 2011 - May 2012
AT&T Advertising Solutions April 2008 - October 2011
Old Cornerstone Financial June 2006 - April 2008
Gold's Gym May 2004 - May 2006
Skills
Sales Management, Client Retention, Marketing Strategy, Market Research, Online Marketing, Marketing Solutions, Cold Calling, Advertising, Advertising Sales, Online Advertising, Team Leadership, Social Media, Strategic Planning, Sales Process, SEO, Mentoring, Mobile Marketing, B2B, Customer Experience, Promotions, New Business Development, Account Management, Sales Support, SEM, Creative Strategy, Customer Relations, Sales Growth, Social Media Marketing, Customer Satisfaction, Sales Presentations, Marketing, Fitness, Gym, MMA, Sales Operations, Training, Sales, Customer Retention, Management, Direct Sales, Google Adwords, Customer Service, Direct Marketing, Market Analysis, Product Development, CRM, Strategic Partnerships, Digital Marketing, PPC, Market Planning
Education
University of Nebraska-Lincoln 2003 — 2004
Business Administration and Management, General
Missouri Baptist University 2002 — 2003
Business Managment
Neosho County Community college 1999 — 2001
Business Managment
Fox Highschool 1997 — 1999
Charter Communications September 2014 - Present
Nexsen Pruet, LLC December 2012 - August 2014
Self Employed January 2012 - January 2013
TCTC August 2010 - December 2011
South Carolina Writers Workshop August 2009 - January 2011
Gateway to College July 2009 - August 2010
Skills
Training, Outlook, PowerPoint, Editing, Microsoft Excel, Proofreading, Organizational..., Microsoft Word, Writing, Talent Management, Microsoft Publisher, Microsoft Office, Property Management, Cost Efficiency, High Level Of..., Online Research, Customer Service, Instructional Design, Technical Writing, Leadership, Management, Project Planning, Program Management, Public Speaking, Recruiting, Sales, Social Media, Team Building, Team Leadership
Education
Middlebury College 1999 — 2002
MA, English
Southern Wesleyan University 1987 — 1989
BA, English
PHS
SanMar May 2011 - Present
WOOF! Seattle February 2010 - May 2011
T-Scan Corporation November 2008 - January 2010
Princess Cruises May 2008 - October 2008
Dunn Bros Coffee July 2007 - April 2008
Charter Communications June 2003 - May 2007
Skills
Team Leadership, Account Management, Telecommunications, Strategic Planning, Sales Management, Communication, Creative Problem Solving, Organization, Customer Service, Accurate Data Entry, Employee Training, Motivation, Time Management, Multi Tasking, Dependable Team Player, Self Management, Adaptability
Education
Minnesota School of Business 2007 — 2008
Business Administration and Management, General
Vaupell June 2014 - Present
Quality Media September 2013 - May 2014
HVW8 Art + Design Gallery June 2013 - May 2014
Telefund, Inc. May 2013 - September 2013
Charter Communications March 2011 - April 2013
Skills
Advertising, Marketing, Social Media Marketing, Marketing Communications, Online Advertising, Marketing Strategy, Social Media, Account Management, Digital Marketing, Sales, Email Marketing, Integrated Marketing, Digital Media, Direct Marketing, New Business Development
Education
Milwaukee Institute of Art & Design 2009 — 2010
Fine/Studio Arts, General
Hartford Union High School 2004 — 2008
CHS January 2015 - Present
Adonis Technology February 2013 - Present
Geek Squad September 2012 - December 2014
Charter Communications May 2012 - July 2012
Target August 2011 - May 2012
Hobby Lobby September 2010 - November 2011
Cinemagic Theatres October 2008 - February 2010
Skills
Customer Service, Retail Sales, Troubleshooting, Customer Experience, Retail, Merchandising, Cash Register, Inventory Management, Cashiering, Visual Merchandising, Inventory Control, Time Management, Microsoft Word, Data Entry, Profit, Loss Prevention, Customer Satisfaction, Sales, Big Box, Powershell, Windows Server 2008, Debian, Gentoo Linux, KDE, Office 2013, iOS, Android, OSX, Windows 8, Windows 8.1, Windows 7, Windows Vista, Wireshark, Windows XP Pro, Mozilla Firefox, Google Chrome, File Zilla, Malwarebytes, Kaspersky, GIMP, Command Prompt, Xsplit Broadcaster, Firefox, OS X, Windows XP, Microsoft Office
Education
Minnesota School of Business 2011 — 2014
Associate's Degree, Information Technology
Rochester Community and Technical College 2008 — 2009
N/A, Liberal Arts and Sciences/Liberal Studies
Charter Communications November 2012 - Present
Lowe's Home Improvement October 2007 - September 2012
Rent Me & My Truck September 2005 - June 2007
Skills
Customer Satisfaction, Building Materials, Retail, Microsoft Office, Customer Service, Planning, Design Build, Estimating, Troubleshooting, Decks, Cash Handling, Fast Learner, Intuitive, Custom Remodeling, Home Repairs
Education
Minnesota State University, Mankato 2007 — 2012
Bachelor of Science, Construction Management, Business Administration, 3.11
Rochester Community and Technical College 2005 — 2006
Certificate, Carpentry
Capital Area Transportation Authority (CATA) August 2012 - April 2014
The IAB Initiative August 2011 - August 2012
UM-SSW Technical Assistance Center August 2010 - August 2011
University of Michigan August 2008 - May 2010
Northwest Michigan Council of Governments (NWMCOG) July 2009 - August 2009
Foremost Insurance 2005 - 2008
Charter Communications 2002 - 2004
Steelcase 1997 - 2001
Skills
Urban Planning, Transportation Planning, Economic Development, Community Development, Sustainability, Research, Data Analysis, Public Speaking, Strategic Planning, Innovation Consulting, Community Outreach, Policy Analysis, GIS, Project Planning, Project Management, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, ArcGIS, Adobe Creative Suite, Photoshop, InDesign, SPSS, Land Use
Education
University of Michigan 2008 — 2010
M.U.P.
Michigan State University 1989 — 1993
BA
Charter Communications September 2013 - February 2014
TJ Maxx November 2011 - September 2013
Zumbrota Public Library August 2006 - May 2010
Skills
Microsoft Office Suite, basic computer skills, Comfortably work well..., customer service..., Ability to perform..., Cashiering, Microsoft Office
Education
Minnesota School of Business-Rochester 2010 — 2012
Associates, Veterinary Technology
Rochester Community and Technical College
Management Recruiters of Nashville, Inc September 2013 - Present
Click One Communications November 2012 - July 2013
Charter Communications August 2012 - October 2012
Wisper March 2011 - August 2012
Rafferty's Inc. February 2005 - March 2011
Professional Bowlers Association October 2003 - August 2004
United States Bowling Congress January 2003 - July 2003
Tennessee Smokies Baseball January 2002 - December 2002
Skills
Sales, Sales Management, New Business Development, Marketing, Management, Retail, Social Networking, Sports, Sports Management, Account Management, Direct Sales, Customer Service, Cold Calling, Solution Selling, Sales Process, Sales Operations, Sports Writing, Sports Marketing, Fantasy Sports, Fantasy Football, Healthcare
Education
University of Tennessee-Knoxville 2001 — 2003
Bachelor of Science (B.S.), Sport Management
Middle Tennessee State University 1999 — 2001
Charter Communications March 2014 - Present
Express Scripts November 2013 - February 2014
AT&T October 2011 - May 2012
StopRepairBills.com June 2011 - August 2011
Hollister Co. February 2010 - June 2010
Skills
Computer, Speech, Social
Education
Millikin University 2010 — 2014
Retail Technology Group 2012 - Present
Retail Technology Group January 2012 - Present
Retail Technology Group February 2006 - December 2012
Best Buy October 2005 - April 2006
Special School District of Saint Louis County September 2005 - February 2006
Alton Auto 1st August 2003 - August 2005
Charter Communications May 2002 - August 2003
Charter Communications May 2001 - May 2002
Good News Magazine 2000 - 2001
CompUSA 1998 - 2000
Skills
Troubleshooting, Computer Hardware, Help Desk Support, Software Installation, POS, Computer Repair, Windows, Cabling, Technical Support, Printers, Operating Systems, Network Installation, Customer Service, Project Planning, Windows 7, A/V Installation, Network Infrastructure, Microsoft Office, Windows Server, Project Management, Avaya, Network Design, Hands-on Training, Remote Troubleshooting, Fiber Optic Cable, Project Delivery, Project Estimation, Purchasing, Conducting Interviews, Being awesome, Hardware, Process Improvement
Education
Saint Louis Community College-Forest Park 2001 — 2004
Communications, Journalism, economics, and advertising
Missouri Baptist University 2000 — 2001
Management Information Systems, General
Lutheran South Highschool 1996 — 2000
Practical arts and Computers
Charter Communications October 2010 - Present
TCI October 1989 - January 2010
IBM September 1988 - September 1989
Team Electronics July 1986 - September 1988
Skills
Fiber Optic Networks, Electronics, HFC, Construction, Project Planning, Microsoft Excel, Microsoft Word, Microsoft Office, Apple, Headend, Automotive Repair, Small Engine Repair, MIG welding, Arc Welding, Metal Fabrication, Oxy-acetylene, GPS navigation, Automotive Restoration, Camping, Broadband, Cable Television, Cabling, Call Centers, Cisco Technologies, Ethernet, Fiber Optics, IP, Project Management, Telecommunications, Telephony, VoIP, Wireless
Education
Minnesota State Community and Technical College 1986 — 1988
Electronic Technician, Robotic and Medical Electronics
Minnesota State University, Mankato 1984 — 1986
Electrical, Electronic and Communications Engineering Technology/Technician
Ludington Daily News November 2014 - Present
Best Choice Market and Deli April 2012 - October 2014
Charter Communications 1973 - 2014
Charter Communications 1973 - 2014
Self-employed 1999 - 2012
Cedar Point May 1996 - August 1997
Skills
Enforcement, Loss Prevention, Internal Investigations, Interviews, Supervisory Skills, Customer-focused, POS, Cash Register, Network Administration, Retail Sales, Profit, Cashiering, Store Management, Inventory Control, Sales, Customer Service, Social Networking, Strategic Planning, Management, Public Speaking, Social Media
Education
Ludington High School
Michigan State University
Insight Communications March 2009 - Present
Charter Business Support August 2007 - February 2009
Charter Communications June 2006 - February 2009
Charter Residential Services June 2006 - August 2007
Education
Michigan Technological University
Civil Engineering
Oakland Community College
Architectural Design
Sullivan University
Mainspree October 2015 - Present
ACTIVE Network January 2015 - October 2015
Inogen, Inc. July 2012 - January 2015
World Economic Development Alliance (WEDA) November 2011 - June 2012
Mohanna Sales Representatives March 2011 - December 2011
Charter Communications November 2010 - August 2011
ProCair, USA April 2010 - November 2010
Skills
Account Management, B2B, Marketing Strategy, Advertising, Social Media Marketing, Customer Relations, Online Marketing, Marketing Communications, Social Media, Customer Service, Microsoft Office, Negotiation, Integrated Marketing, Fundraising, Email Marketing, Excel, Direct Marketing, Word, PowerPoint, Digital Marketing, Online Advertising, Advertising Sales, Contract Negotiation, Product Marketing, MailChimp, Silverpop, Salesforce.com, Marketing, CRM, Sales Operations, Customer Retention, Sales Process, Social Networking, Trade Shows, Direct Sales, New Business Development, Sales Presentations, Direct Mail, Marketing Management, Media Buying, Google Adwords, PPC, Brand Management, Google Analytics, Facebook, Team Leadership, Digital Strategy, Management, Strategy, Microsoft Word
Education
Midwestern State University 2004 — 2008
Aurora Networks March 2008 - Present
Charter Communications 2005 - 2008
TCI/ATTB 1998 - 2002
TCI 1996 - 1999
Viacom/TCI 1992 - 1996
Skills
Telecommunications, Fiber Optics, DWDM, FTTx, Troubleshooting, RF, Microsoft Office, Testing, Network Design, Documentation, Product Management, Word, PowerPoint, Excel, Switches, Routers, VoIP, Broadband, DOCSIS, Ethernet, HFC, IP, Microsoft Excel, IPTV, Microsoft Word, Software Documentation, Telephony, Cable Television, GPON
Education
Middle Tennessee State University 1977 — 1981
BS
Motlow State Community College 1975 — 1977
AA
Charter Communications April 2011 - Present
Capital Safety July 2008 - February 2009
Norwood Promotional Products July 2006 - December 2006
Norwood Promotional Products September 2005 - July 2006
Norwood Promotional Products February 2005 - September 2005
Norwood Promotional Products June 2001 - February 2005
Skills
Customer Service, Customer Experience, Customer Satisfaction, Customer Education, Get Along Well with..., Troubleshooting, Enjoy Working with..., IP, Broadband, Ethernet, Wireless, Routers, TCP/IP, Grasp New Concepts..., Reliable, Organization &..., Telecommunications, Enjoy New Challenges
Education
Minnesota State College-Southeast Technical 2008 — 2011
AAS, Medical Secretary
Charter Communications November 2007 - Present
Golden Living December 2005 - October 2007
samaritan bethany December 2003 - December 2004
Skills
Microsoft Office, Supervisory Skills, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Customer Focus, Hard Worker, Self Driven, Organizational Behavior, Employee Loyalty, Microsoft Excel, Salesforce.com, Command Prompt, Parallels, Broadsoft
Education
Minnesota School of Business 2011 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Elgin Ambulance Service 2010 — 2010
Certification, EMT Training, Passed
Samaritan Bethany Inc
Certified Nursing Assistant, CNS, Completed
Ford Motor Company May 2014 - Present
Ford Motor Company May 2013 - Present
Nexteer Automotive May 2012 - August 2012
Nexteer Automotive May 2011 - August 2011
Charter Communications June 2005 - August 2008
Skills
Continuous Improvement, Engineering, Manufacturing, Automotive, Microsoft Office, Minitab, SPC, Customer Service, Automotive Engineering, Lean Manufacturing, Vehicles, Sales, AutoCAD, Q-DAS, CPARS, Gauges, coordinate measuring..., Machining, Catia, Manufacturing...
Education
University of Michigan 2015 — 2017
Masters of Engineering Management, Engineering
Michigan State University 2011 — 2014
Bachelor of Engineering (B.E.), Mechanical Engineering
Michigan State University 2011 — 2012
minor, Materials Engineering
FPBS June 2011 - Present
ESPN May 1996 - Present
WUSF Public Media October 2006 - June 2011
Fox Broadcasting Company January 1998 - May 2011
Nichols Production Group - NPG 2005 - 2011
The Connecticut School of Broadcasting January 2002 - February 2009
Bright House Networks/Bay News 9 January 2002 - October 2006
Charter Communications June 1998 - September 2001
Skills
Final Cut Pro, Video Production, Television, Broadcast, Radio, Video, Video Editing, Media Consultation, Digital Media, Social Media, Social Media Marketing, New Media, Editing, Multimedia, Public Relations, Sales Presentations, Broadcast Media Sales, Public Broadcasting, Radio Producing, Journalism, Commercials, Sales, Script-writing, Advertising, Broadcast Television, Avid
Education
Michigan State University 1992 — 1996
Bachelor of Arts (B.A.), Telecommunication
Clarkston High School 1990 — 1992
Sunrise Senior Living October 2010 - Present
Elder Network October 2010 - Present
Minnesota School of Business June 2008 - Present
Big Lots April 2007 - Present
Charter Communications January 2010 - August 2010
Global Home Healthcare August 2008 - February 2009
Education
Minnesota School of Business 2008 — 2011
Medical Assistant
Minnesota School of Business
Associate of Applied Science, Medical Assistant
The Reynolds and Reynolds Company July 2013 - Present
Charter Communications November 2012 - July 2013
Mindspace Human Capital Services Pvt. Ltd. September 2010 - July 2012
Convergys Corporation October 2001 - August 2010
Skills
Call Center, Call Centers, Customer Service, Employee Training, Analysis, Coaching, Management, Training, Employee Engagement, Team Leadership, Leadership, Team Building, CRM, Process Improvement, Performance Management, Team Management
Education
Missouri Baptist University
Master of Business Administration (M.B.A.)
Jefferson College
Associate DegreeAssociate, Arts
Missouri Baptist
MBA, Business Administration
Seckman Senior High School
University of Missouri at St
WZTV Fox 17 January 2013 - April 2014
Fox 17 Sinclair Broadcasting May 2012 - January 2013
Community Servants August 2008 - February 2011
GBOD May 2010 - May 2010
Alliance Consultants January 2009 - July 2009
Alliance Productions February 2009 - February 2009
Auction Network July 2008 - July 2008
The Salvation Army June 2007 - June 2008
The Salvation Army June 2007 - May 2008
Charter Communications September 2003 - July 2006
Skills
Editing, Video Production, Writing, Photoshop, Microsoft Office, Event Planning, Event Management, Customer Service, Excel, Inventory Management, Logistics, Purchasing, Team Building, Production, Video, Scheduling, Outlook, Supervisory Skills, Video Editing, Television, Broadcast, Camera, Camera Operating, Commercials, Microsoft Excel, Process Scheduler, Screenwriting, Social Media
Education
Middle Tennessee State University
BS, Mass Communications
Charter Communications December 2013 - Present
Cottage wood Senior Communities June 2013 - December 2013
Education
Minnesota School of Business 2014 — 2016
ADB Companies, Inc. 2011 - Present
G&H Communications Services October 1999 - August 2011
MCI Corporation 1990 - 2003
Charter Communications April 1989 - July 1990
US Sprint March 1987 - April 1989
Transglobal Communications September 1984 - March 1987
Skills
Vendor Management, Contract Negotiation, Fiber Optics, Wireless, VoIP, Fiber Optic Networks, Fiber Optic Cable, Fiber Optic Technology, Project Bidding, Computer Repair, Materials Management, Project Management, Operations Management, OSHA 10-Hour Certified, Project Engineering, Cable Management, Nortel, Telecommunications, Optical Fiber, Broadband
Education
Mineral Area College 1983 — 1984
Charter Communications August 2015 - Present
Marcus Hotels & Resorts April 2014 - August 2015
CNH January 2013 - January 2014
Lavelle Industries June 2011 - August 2011
Dairy Queen June 2006 - August 2010
Skills
Engineering, Teamwork, Microsoft Office, AutoCAD, Troubleshooting, C, Windows, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Customer Service
Education
Gateway Technical College 2014 — 2016
IT - Network Specialist, Information Technology
Milwaukee School of Engineering 2010 — 2013
Bachelor of Science (B.S.), Electrical and Electronics Engineering
University of Wisconsin-Parkside 2008 — 2010
General Studies
BHS
Charter Communications January 2008 - February 2010
Skills
Computers, Networking, Customer Service, Programming
Education
Minnesota School of Business 2014 — 2017
Sloan*Longway August 2008 - Present
Cumulus Broadcasting August 2003 - August 2008
Flint Cultural Center Corporation January 2001 - January 2003
Charter Communications May 2000 - July 2000
Flint Cultural Center Corporation January 1997 - January 1999
Skills
Market Planning, Press Releases, Advertising, Fundraising, Budgets, Research, Marketing, Newsletters, Customer Service, Sales, Strategic Planning, Web Site Production, Social Media, Event Planning, Public Relations, Leadership, Marketing Strategy, Radio, Social Media Marketing, Management
Education
Michigan State University 1996 — 2000
Bachelor of Arts (BA), Communication, General
RCN, Grande Communications, Choice Cable Puerto Rico August 2010 - Present
Patriot Media 2003 - 2010
Charter Communications 1998 - 2003
Skills
Broadband, Telephony, VoIP, Telecommunications, IP, Wireless, Fiber Optics, Ethernet, MPLS, Network Design, Optical Fiber, Call Centers
Education
Michigan State University
Charter Communications February 2014 - Present
COX COMMUNICATIONS October 2011 - February 2014
Cox Communications December 2010 - September 2011
Farmers Insurance Group February 2007 - February 2011
AOL, LLC. March 2000 - January 2007
HASTINGS ENTERTAINMENT January 1998 - January 2000
Skills
Customer Experience, Call Center, Customer Retention, Sales Management, Leadership Development, Graphic Design, Leadership, Quality Assurance, Sales, Training, Change Management, Marketing, Team Building, Team Leadership, Performance Management, Coaching, Employee Relations, Account Management, Call Centers, Customer Satisfaction, Process Improvement, Recruiting, Sales Process, Strategic Planning, Management
Education
Oklahoma Christian University 2006 — 2008
MBA, Organizational Engineering
Southern Nazarene University 2003 — 2005
M.S, Management (2005)
Mid-America Christian University 2001 — 2003
B.S, Management and Ethics (2003)
Seminole State College 1991 — 1993
A.S. Associates of Science
FDH Velocitel December 2014 - Present
MasTec Network Solutions April 2010 - October 2014
Resources Global Professionals August 2006 - March 2010
Comcast Cable August 2003 - September 2004
Charter Communications November 1999 - July 2003
InterMedia Partners April 1996 - October 1999
Horace Small August 1995 - March 1996
Time Warner Cable May 1993 - July 1995
CableSouth Inc. December 1990 - April 1993
Deloitte & Touche September 1988 - November 1990
Skills
Billing, Analysis, Auditing, Audit, Cash Flow, Accounting, Due Diligence, Program Management, Payroll, Account Reconciliation, Variance Analysis, Invoicing, Internal Audit, Operations Management, Human Resources, Management, Financial Analysis, Telecommunications, Finance, Budgets, Business Process..., Vendor Management, Wireless, Project Planning, Process Improvement, Team Leadership, Project Management, Financial Reporting, Fixed Assets, Mergers & Acquisitions, Sarbanes-Oxley Act, Managerial Finance, Forecasting, P&L
Education
Middle Tennessee State University 1981 — 1987
MBA, Finance
Middle Tennessee State University
Bachelor - Accounting, Master - Finance, Accounting and Finance
F.P. Horak March 2008 - Present
Clickcitymenus.com 2005 - 2008
Charter Communications 2003 - 2005
BBDO September 2000 - December 2003
Skills
Strategic Planning, Integrated Marketing, Advertising, Marketing, Direct Mail, Marketing Communications, Direct Marketing, Digital Marketing, Marketing Strategy, Social Media, Online Advertising, B2B, Media Planning, Email Marketing, Account Management, Social Media Marketing, Lead Generation, Brand Development, SEO, Interactive Marketing, Creative Direction, Relationship Marketing, Advertising Sales, Media Relations, Sales, New Business Development, Brand Management, B2B Marketing, Print Management, Variable Data Printing, Media Buying, Social Networking, Copywriting, Market Planning, Mobile Marketing, Trade Shows, Marketing Management, Public Relations, Strategy, Digital Strategy, Online Marketing, Adobe Creative Suite, Digital Media, Graphic Design, Cooking, Brochures, Press Releases, Creative Strategy, SEM, CRM
Education
Michigan State University 1996 — 2000
B.A., Advertising
Aspen Dental March 2014 - Present
Multi Serve April 2013 - May 2014
Aspen Dental April 2012 - March 2013
The Body Shop September 2011 - February 2013
Sprint July 2007 - April 2011
Verizon Wireless August 2006 - July 2007
Charter Communications February 2006 - July 2006
Skills
Customer Satisfaction, Customer Service, Sales, Training, Retail, Wireless, Time Management, Management, Customer Retention, Direct Sales, Product Development, Sales Operations, CRM, Coaching, Call Center, Employee Training, Troubleshooting, Cold Calling, Merchandising, Organizational..., Marketing, HIPAA, Dental Insurance, Escalations Management, Escalation Resolution, Creative Problem Solving, Microsoft Excel, Job Scheduling, Appointment Scheduling, Call Centers, Customer Experience, Problem Solving
Education
Harrison Community High School 2000 — 2004
Diploma of
MTEC Signature Beauty College
Mid Michigan Community College
Priority Metrics Group August 2014 - Present
Charter Communications December 2014 - July 2015
Wyche, P.A. April 2012 - December 2014
Spartan Financial Partners October 2011 - April 2012
American Credit Acceptance October 2010 - October 2011
Resurgent Capital Services June 2007 - October 2010
Rogers Townsend & Thomas, PC April 2005 - June 2007
Skills
Legal Research, Tax Preparation, Process Improvement, Financial Analysis, Accounting, Tax Research, Project Management, Technical Writing, Microsoft Office, Microsoft SQL Server, Visio, PACER, Entrepreneurship, Corporate Finance, Corporate Tax, Bookkeeping, Franchise Tax, Mergers & Acquisitions, Chapter 13 Bankruptcy, Litigation, Foreclosures, Corporate Governance, Accurint, Legal Compliance, Compliance, Performance Metrics, Financial Modeling, Financial Reporting, Account Reconciliation, Customer Service, Collections, Management, Data Analysis, Data Mining, Database Queries, Data Modeling, Ad Hoc Reporting, Regulatory Requirements, Risk Management, Business Workflows, Workflow Management, Due Diligence, Westlaw, Leadership, Litigation Support, Legal Writing, Commercial Litigation, Legal Documents, Notary Public, Bankruptcy
Education
Walden University 2015 — 2017
Master’s Degree, Information Technology -Software Engineering
Strayer University 2010 — 2011
Master of Accountancy, Taxation
Strayer University 2008 — 2010
Master of Business Administration (MBA), Finance
Midlands Technical College 2004 — 2005
Paralegal Certificate
University of South Carolina-Columbia 2002 — 2004
Bachelor's degree, Political Science and Government/Pre-Law - Minor in Business Administration
Spectrum Business 2013 - Present
Charter Communications October 2006 - March 2013
Gap, Inc January 2004 - January 2007
Skills
Coaching, Customer Retention, Time Management, PowerPoint, Training, Call Centers, Telecommunications, Public Speaking, Microsoft Excel, Broadband, Microsoft Office, Sales, Leadership Development, Outlook, Onboarding, Customer Satisfaction, Retail, Training Delivery, Supervisory Skills, Customer Service, Performance Management, Leadership, Team Building, Customer Experience, VoIP, Call Center, Troubleshooting, Employee Relations, Management, Employee Training, Account Management, Strategic Planning, Team Leadership, Networking, B2B, Salesforce.com, Operations Management, Direct Sales, Process Improvement, Social Networking, Sales Operations, Cold Calling, Selling, Telephony, Sales Process, Wireless, Sales Presentations, Cross-functional Team..., Hiring, Sales Management
Education
Michigan State University 2001 — 2006
Bachelor of Arts (B.A.), Theatre/Theater
Omni Training August 2015 - Present
Charter Communications September 2014 - June 2015
McKesson March 2014 - June 2014
Sprint by Wireless Revolution June 2013 - February 2014
Booking.com March 2013 - June 2013
Sprint by Wireless Revolution July 2011 - August 2012
Skills
Customer Service, Microsoft Office, Sales, Customer Satisfaction, Call Centers, Microsoft Excel, Microsoft Word, Troubleshooting
Education
Creston High School 2003 — 2007
Diploma, General Studies
Michigan State University
Communication, General
etrailer.com / Bropfs Home Sales April 2015 - Present
UBC - An Express Scripts Company October 2013 - October 2014
ExamOne, a Quest Diagnostics Company January 2012 - October 2012
Connexions Loyalty Travel Solutions February 2011 - August 2011
UnitedHealthcare July 2009 - October 2010
Allied Waste September 2008 - May 2009
Charter Communications October 2006 - May 2008
Skills
Customer Service, Software Documentation, Access, Microsoft Office, Outlook, Quick Thinker, Technically Astute, Account Management, Microsoft Word, Sales, Call Centers, Customer Satisfaction, Team Building, Multi Tasking, Internet, Chat, Communication, Listen
Education
Missouri Baptist University 1998 — 2005
Human Services, General
Bowling Green High School 1993 — 1997
High School Diploma, General Studies
Charter Communications May 2014 - Present
Sears Holdings Corporation May 2013 - August 2013
Independent Consulting May 2011 - June 2012
Ecolab March 2010 - April 2011
ICDT Construction June 2009 - March 2010
G&K Services 2008 - 2009
UPS December 2005 - December 2006
Skills
Cross-functional Team..., Supply Chain Management, Project Management, Strategic Planning, Microsoft Office, Microsoft Excel, Process Improvement, Leadership, Data Analysis, Marketing, Forecasting, Logistics, Marketing Strategy, Management, Sales, Product Development, Customer Service, Procurement, Training, Supply Chain, Inventory Management, Teamwork, Business Analysis, Team Leadership, Team Building, Analysis, Business Planning, Business Development, PowerPoint, Business Strategy, Competitive Analysis, Six Sigma, Operations Management, Program Management, Project Planning, Strategy, Management Consulting, Purchasing, Negotiation, Contract Negotiation
Education
Michigan State University - The Eli Broad Graduate School of Management 2012 — 2014
Master of Business Administration, Supply Chain Management
Western Michigan University 2001 — 2005
Bachelor's degree - Haworth College of Business, Marketing
Spectrum Business December 2013 - Present
Charter Business May 2010 - December 2013
Time Warner Cable Business Class December 2007 - May 2010
Wind River Financial October 2005 - October 2007
Charter Communications June 2000 - October 2005
Skills
Solution Selling, VoIP, Direct Sales, Sales, New Business Development, Account Management, Sales Process, B2B, Telecommunications, MPLS, Sales Management, Managed Services, Salesforce.com, Selling, Call Centers, Co-location, Cold Calling, Team Building, Strategic Partnerships, Customer Satisfaction, Team Leadership, Wireless, Customer Retention, Sales Operations, Management, SIP Trunking, Long Distance, Unified Communications, PRI, Broadband, Sales Presentations, Ethernet, Lead Generation, Metro Ethernet, CRM, Customer Experience, Networking, Data Center, Business Development, Telephony
Education
Michigan Technological University 1987 — 1992
Business Administration and Management, General
Michigan Technological University
Business Administration and Management, General
Mayo Clinic July 2014 - Present
Mayo Clinic 2011 - July 2014
Charter Communications July 2005 - August 2009
REM Riverbluffs June 2002 - September 2004
Skills
Typing, Bookkeeping, Customer Service, Health, Leadership, Microsoft Office, Organization, Project Delivery, Social Media, Survey Design, Technology, Tourism, Windows, WordPress, Administration, Clinical Research, Healthcare Management, Hospitals, Data Entry, Program Management, Project Management, PowerPoint
Education
Winona State University 2013 — 2015
Bachelor’s Degree, Business Administration
Rochester Community and Technical College 2009 — 2011
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
Minnesota State University, Mankato 1997 — 2000
Education and Psychology
Charter Communications September 2014 - Present
StubHub January 2013 - May 2014
YP January 2006 - January 2013
Venice Cafe June 1998 - December 2005
Checkmark Communications 1996 - 1997
Skills
Advertising, SEO, Leadership, SEM, Online Advertising, Digital Marketing, Social Media Marketing, Account Management, Lead Generation, Google Adwords, Salesforce.com, Mobile Marketing, Sales Operations, Direct Marketing, Social Media, Social Media Advertising, Cable Television, Cable Networks, Internet Explorer, Microsoft Office, Microsoft Excel, Microsoft Word, Telecommunications, Facebook, Instagram, Google Analytics, Twitter, Ticket Sales, Event Planning, Event Management, Hospitality, Hospitality Management, Restaurant Management, Restaurant Marketing, Web Chat, CRM, Oracle CRM, Photoshop, Fine Art, Digital Media, Digital Art, Sales, Marketing, Marketing Strategy, Customer Satisfaction, Team Building
Education
Millikin University 1996 — 1998
Graphic Design - B.F.A.
Hamilton County Wastewater Treatment Authority 2012 - Present
WZTV January 2008 - September 2009
WKRN September 2007 - February 2008
Boys and Girls Clubs of America June 2007 - August 2007
WBBJ April 2006 - August 2007
BET May 2005 - August 2005
Charter Communications January 2005 - May 2005
Skills
Final Cut Pro, Social Media Marketing, Press Releases, Editing, Video, Public Speaking, Editorial, Social Media, Newsletters, Television, Marketing
Education
Middle Tennessee State University 2007 — 2009
M.A, Mass Communication
Lane College 2003 — 2007
B.S., Mass Communication
Marco, Inc. February 2015 - Present
Diamond Automotive Detailing LLC March 2014 - January 2015
Metafile September 2012 - May 2013
Charter Communications November 2007 - September 2012
Skills
Active Directory, Troubleshooting, Windows Server, Help Desk Support, Windows 7, Computer Hardware, Technical Support, Microsoft SQL Server, System Administration
Education
Minnesota School of Business 2006 — 2009
Associate of Arts and Sciences (AAS), Information Technology
Ameren November 2014 - Present
Ameren January 2014 - October 2014
Ameren March 2012 - December 2013
Ameren September 2008 - March 2012
Ameren August 2007 - September 2008
Ameren November 2006 - August 2007
COUNTRY Financial June 2004 - June 2006
Customer Choice May 2003 - August 2003
Charter Communications May 2002 - August 2002
Skills
Risk Management, Process Improvement, Financial Analysis, Leadership, Energy, Budgets, Project Management, Analysis, Strategic Planning, Project Planning, Team Leadership, Sales, Business Development, Microsoft Excel, Customer Service, Change Management, Negotiation, Inventory Management, Pricing, Workshop Facilitation, Contract Negotiation, Energy Markets, Power Generation, Collaborative Problem..., Electricity Markets, Commodity Markets, Natural Gas, Management, Utility Industry, Contract Management, Commodity, NERC, Demand Response
Education
Webster University 2007 — 2009
MBA, Business
Millikin University 1999 — 2004
Bachelor of Science, Marketing, plus Minor in Computer Science
Staples April 2012 - Present
Time Warner Cable February 1991 - March 2012
Charter Communications 1987 - 1991
Skills
Advertising Sales, Online Advertising, Account Management
Education
Michigan State University 1980 — 1984
BA, Communications/Advertising
Glenbard South High School
Glenbard South High School
Enterprise Consulting Solutions March 2015 - Present
United Bankers' Bank February 2014 - March 2015
Web Application Developer July 2012 - March 2015
Minnesota School of Business December 2010 - October 2012
United States Postal Service (UPS)Industrial Drive October 2009 - December 2009
Charter Communications October 2008 - August 2009
Whitney’s Custom Countertops, LLC December 2006 - May 2009
DeGeus Tile and Granite September 2003 - December 2006
Stone Concepts May 1997 - September 2003
Skills
ASP.NET, Oracle SQL, Microsoft SQL Server, SQL, Access SQL, C#, Visual C#, Visual C++, C++, PHP, XML Schema, HTML, HTML 5, XML, CSS, JavaScript, Visual Studio, Databases, Testing, Access, Troubleshooting, jQuery, Database Design, Java, Linux, MySQL, Programming, Visual Basic, Problem Solving, Windows, .NET, Web Development, Apache, ASP, IIS, Software Development, Visio, Time Management, OS X, Agile Methodologies, SharePoint, Unix, Oracle, Crystal Reports, VB.NET, XHTML, Python, Web Applications, Windows Server, Perl
Education
Minnesota School of Business-Rochester 2010 — 2013
Bachelor's degree, Web Application Development
Nashville Rescue Mission January 2015 - Present
Tennessee State University July 2006 - December 2014
Dollar General September 2005 - July 2006
SunTrust Bank 2003 - 2005
Charter Communications 2001 - 2003
Skills
Resume Writing, Recruiting, College Recruiting, Event Planning, Student Affairs, Interviews, Staff Development, Higher Education, Human Resources, Employee Relations, Career Counseling, Training, Leadership Development, Student Development, Career Development, Leadership, Public Speaking, Microsoft Office, Management
Education
Tennessee State University 2009 — 2010
Masters, Education
Middle Tennessee State University 2000 — 2002
Tennessee State University 1996 — 2000
Bachelors, Business Administration
Exclusive Communications October 2014 - Present
Charter Communications September 2004 - September 2014
Reed Construction Data 2002 - 2004
Price Industries 2001 - 2002
Air Design 2000 - 2001
Trion, Inc 1997 - 2000
Spectracom, Inc 1995 - 1997
United Air Specialists 1989 - 1995
Monroe Systems for Business 1987 - 1989
K-mart Corporation 1983 - 1987
Skills
Sales Management, Sales Operations, Direct Sales, Sales Process, Sales Rep Training, Team Building, Team Leadership, Team Management, Management, Customer Retention, Leadership, Sales Presentations, Marketing, Training, Call Centers, Sales, Lead Generation, Selling, Telecommunications, Recruiting, Account Management, Cold Calling, Negotiation, Networking, Customer Experience, Customer Satisfaction, Salesforce.com
Education
Michigan State University 1979 — 1982
General Business Administration, Business Administration and Management, General
Mayo Clinic February 2015 - Present
RoadTrip Bar and Grill November 2013 - Present
Quality Overhead Door Co May 2013 - October 2013
Rochester Area Chamber of Commerce 2013 - 2013
ANPAC June 2011 - August 2011
Charter Communications January 2009 - January 2011
Charter Communications June 1999 - January 2011
Charter Communications 2009 - 2011
Charter Communications January 2008 - January 2009
Charter Communications January 2008 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Salesforce.com, Customer Service, Supervisory Experience, Operations Management, Team Leadership, Call Center, Ethernet, Customer Satisfaction, Telecommunications, VoIP, Fiber Optics, Troubleshooting, Broadband, Customer Experience, Call Centers, Training, Management, Sales Operations, Sales, Leadership
Education
Minnesota School of Business 2011 — 2013
Associates Degree, Business Administration
Charter Communications April 2012 - Present
Rochester Public Library, MN October 2010 - Present
Manpower (IBM) July 2011 - October 2011
Kelly Services (Pace Dairy) May 2010 - February 2011
Reichel Foods Inc. August 2007 - October 2010
Rochester Meat Co. Inc. May 2005 - August 2007
Skills
Computer Hardware, PHP, phpMyAdmin, MySQL, MS Office Suite, Databases, Web Development, Web Design, C++, Windows Server 2008, Active Directory, Windows 7, Computer Security, Printers, Scanners, Network Security, Network Administration, JavaScript
Education
Minnesota School of Business 2010 — 2012
Rochester Community and Technical College 2009 — 2010
Century High School 1998 — 2000
diploma
Airgas September 2014 - Present
MYCO USA February 2014 - September 2014
Kohl's Corporation June 2012 - February 2014
Charter Communications November 2011 - May 2012
TJX February 2009 - February 2012
Skills
Customer Service, Document Creation, Typing, Phone Etiquette, Call Centers, Customer Retention, Interviews, Invoicing, Management, Outlook, Sales, Spreadsheets, Telephone Skills, Training, Data Entry, Time Management
Education
Milwaukee Area Technical College 2009 — 2011
Business Administration and Management, General
Waukesha County Technical College 2007 — 2008
Interior Design
Menomonee Falls High School 2004 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
Monsanto June 2012 - Present
Ferguson Consulting August 2008 - June 2012
UniGroup, Inc May 2007 - August 2008
Charter Communications February 2006 - May 2007
Express Scripts May 2005 - February 2006
Vertis Communications May 2002 - April 2005
Skills
Business Analysis, Visio, Business Intelligence, SQL, Project Management, Process Improvement, Quality Assurance, Access, Data Warehousing, Data Analysis, Vendor Management, Team Leadership, Business Process, Requirements Gathering, SharePoint, Requirements Analysis, Business Objects, Agile Methodologies
Education
Missouri Baptist University 2007 — 2009
Master of Business Administration
Oklahoma State University 1997 — 2002
Bachelor of Science, Business Administration
Mayo Clinic April 2012 - Present
Jedesign January 2011 - Present
Charter Communications July 2011 - March 2012
Paint It April 2010 - August 2010
Skills
Graphic Design, Logo Design, Time Management
Education
Minnesota State University, Moorhead 2006 — 2011
Bachelors, Graphic Design
Charter Communications February 2007 - Present
Minnesota Army National Guard July 2002 - Present
Kwik Trip, Inc. September 2006 - February 2007
Education
Minnesota School of Business 2008 — 2010
Associates in Applied Science, Medical Assistant
Minnesota School of Business July 2008 - Present
Charter Communications December 2007 - June 2008
Factory Card and Party Outlet November 2006 - June 2007
Happy Dan's January 1998 - January 2000
Education
Minnesota School of Business 2008 — 2010
Medical assisting
Medical Assistant
Diploma, 2010
Minnesota School of Business
Mayo Clinic September 2014 - Present
Rochester Ice Hawks September 1998 - Present
Charter Communications May 2006 - April 2011
Gymboree 2003 - May 2006
Skills
Customer Service, Administrative..., Management, English to French, French to English, English to Spanish, Spanish to English, Access, Event Planning, Outlook, Spanish, Time Management, Data Entry, Social Networking, Fundraising, Customer Satisfaction, Teamwork
Education
Minnesota State University, Mankato 1998 — 2013
Bachelor of Arts (B.A.), International Relations and Affairs
Charter Communications September 2014 - Present
Plainview Milk Products February 2014 - September 2014
Eagle Transportation Services December 2013 - February 2014
Valley Transportation May 2013 - September 2013
Eagle Transportation October 2012 - May 2013
Carlos O'Kellys February 2008 - November 2012
Minnesota School of Business January 2011 - June 2012
Skills
Keen Listener, Pay Close Attention to..., Organized self-starter, Superior Work Ethic, Friendly Personality, Drive to Succeed, Microsoft Office, Financial Statements, Multi Tasking, Accounts Payable, Tax, PowerPoint, Outlook, Accounts Receivable, Access, Software Documentation, Microsoft Word, Payroll, QuickBooks, Budgets, Customer Service, Office 2010, Account Reconciliation, Accounting, Bookkeeping, Data Entry, Goal Oriented, Microsoft Excel, Time Management, Journal Entries, Management, Tax Preparation, Process Scheduler, System Administration, Financial Reporting, Tax Accounting, Invoicing, Non-profits, Individual Returns, Sales, Telephone Skills, Teamwork, General Ledger, Fixed Assets, Pro Series, Critical Thinking, Leadership, Analysis, Spreadsheets, Financial Accounting
Education
Minnesota School of Business 2010 — 2012
Bachelor’s Degree, Accounting
Charter Communications January 2015 - Present
Charter Communications April 2014 - Present
Charter Communications April 2014 - December 2014
Time Warner Cable September 2011 - April 2014
Skills
Telecommunications, Troubleshooting, Wireless, VoIP, IP, Ethernet, Telephony, Broadband, Fiber Optics, Networking, Network Design, Computer Network..., Cable Management, Microsoft Office, Microsoft Excel, Microsoft Word, CSG, Windows 7, Windows 8, IT Operations, Switches, Optical Fiber, Software Installation, Management, TCP/IP, Routers, Wireless Networking, WAN, Technical Support, Leadership, Integration
Education
Midwestern State University 2010 — 2012
Bachelor's Degree, B.A. Management Information Systems
Wayland Baptist University
Bachelor's Degree, Management Information Systems, General
Time Warner Cable January 2013 - Present
Charter Communications February 2011 - January 2013
Walt Disney World August 2007 - January 2008
Skills
Customer Retention, Account Management, Customer Service, Leadership, Team Building, Time Management, Microsoft Office, Event Planning, Customer Satisfaction, Sales, Public Speaking, Training
Education
Milwaukee Area Technical College 2014 — 2015
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, A/B
University of Wisconsin-Oshkosh 2006 — 2009
Communication, General
Comcast March 2015 - Present
FedEx January 2011 - March 2015
Charter Communications June 2010 - January 2011
Charter Communications October 2005 - July 2010
ICT Group October 2004 - October 2005
Shop At Home Network January 2003 - October 2004
First American/AmSouth Bank September 2001 - February 2002
First American/AmSouth Bank January 1997 - February 2002
Skills
Call Center, Workforce Management, Forecasting, Scheduling, Analysis, Metrics, Customer Service, Customer Experience, Capacity Planning, Customer Relations, Problem Solving, Customer Satisfaction, Excel, Team Building, Outlook, Access, Avaya, PowerPoint, Strategic Planning, Vendor Management, Operations Management, Microsoft Office, Word, Data Analysis, Vendor Relations, Coaching, Planning, Inbound, People Management, Supervisory Skills, Mentoring, SLA, Windows, Performance Management, Call Centers, Management, Process Improvement, Training, Analytics, Team Leadership, Customer Retention, Contact Centers, Software Documentation, Employee Relations, Salesforce.com, Business Analysis, Project Planning, Cross-functional Team..., Process Scheduler
Education
Middle Tennessee State University 1996 — 2004
B.A, Business Administration Major Computer Information Systems
Whitehaven High 1990 — 1993
Diploma, Marketing
Charter Communications September 2002 - Present
ACN, Inc. April 2000 - September 2002
Bay Mills Indian Community April 1998 - April 2000
Future Basix Computer Resource Center, Ltd. April 1997 - April 1998
NMU Public Safety Department October 1992 - December 1997
Skills
Windows Server, Operating Systems, MySQL, Solaris, Networking, Network Administration, System Administration, PHP, VoIP, Cisco Technologies, Switches, Integration, Troubleshooting, Ubuntu, DNS, RedHat, jQuery, Desktop Administration, Help Desk Support, Remote Administration, Remote User Support, Computer Repair, SMTP, Proxy Servers, Apache, Operations Management, Oracle, Javascript, SQL, XML, SOAP, Perl, Bash scripting, Database Design, Database Administration, TCP/IP, Cisco IOS, Network Engineering, Red Hat Linux
Education
Northern Michigan University 1992 — 1997
Michigan Technological University 1991 — 1992
Charter Communications August 2014 - Present
Charter Communications October 2012 - August 2014
Charter Communications July 2010 - October 2012
Charter Communications March 2009 - July 2010
Fiserv ISS January 2008 - March 2009
Fiserv ISS January 2008 - August 2008
Invesco Aim September 2006 - January 2008
Invesco Aim July 2004 - September 2006
AIM Investments Plc January 2002 - July 2004
Invesco Aim October 2000 - January 2002
Skills
Call Center, Performance Metrics, Workforce Management, Analysis, Call Centers, Customer Experience, Budgets, Project Management, Process Improvement, Leadership, Training, Customer Service, Recruiting, Strategic Planning, Operations Management, Forecasting, Employee Relations, Salesforce.com, Avaya, Business Analysis, Coaching, CRM, Cross-functional Team..., Customer Retention, Customer Satisfaction, Interviews, Management, Marketing, Master Scheduling, Microsoft Excel, Microsoft Office, Performance Management, Process Scheduler, Sales, Team Building, Team Leadership, Telecommunications, Vendor Management
Education
Michigan State University
Charter Business - Service Activation February 2014 - Present
Charter Communications September 2002 - February 2014
Skills
Call Centers, Team Leadership, Process Improvement, Integration, Account Management, Team Management, Testing
Education
Minnesota School of Business
Legal Assistant/Paralegal
Charter Communications August 2012 - Present
Charter Communications 2012 - August 2012
Charter Communications 2009 - 2012
Gray Television 2009 - 2009
Charter Communications 2006 - 2009
Comcast Cable 2001 - 2005
Comcast Cable 2000 - 2001
Skills
Email Marketing, Product Marketing, Digital Marketing, Customer Retention, Marketing Management, Marketing Communications, Online Advertising, Direct Mail, Competitive Analysis, Customer Acquisition, Social Media Marketing, Telecommunications, Cross-functional Team..., Advertising, Direct Marketing, Corporate Branding, Brand Awareness, FSI, Marketing Strategy, Banner Ads, Product Management, Brand Management, Management, Marketing, Strategy, CRM, Online Marketing, Budgets, Mobile Marketing, Sales, Mobile Devices, Segmentation, Direct Sales, Strategic Partnerships, Product Development, Facebook, Creative Strategy, B2B, Lead Generation, Interactive Marketing
Education
Michigan State University 1996 — 2000
Bachelor of Arts – Business Administration, Marketing Major
Michigan State University 1996 — 2000
Bachelor of Arts – Communications, Advertising Major
Charter Communications April 2013 - Present
Charter Communications May 2002 - April 2013
Whittman-Hart / marchFIRST August 2000 - May 2002
Whittman-Hart October 1998 - August 2000
Education
Millikin University 1983 — 1987
Charter Communications May 2012 - Present
Charter Communications July 2008 - May 2012
Soft Surroundings October 2004 - July 2008
Comcast 2001 - 2004
Skills
Call Center
Education
Middle Tennessee State University 1998 — 2001
Bachelor of Science, Business
Souheast Missouri State University 1995 — 1998
Charter Communications 1999 - Present
Mayo Clinic June 1979 - March 1999
Education
Saint Mary's University of Minnesota 1994 — 1998
MS, Telecommunications
Winona State University 1981 — 1983
BS, Computer Science
Milwaukee School of Engineering 1975 — 1979
BS, Biomedical Engineering
Charter Communications September 2012 - Present
Charter Communications January 2008 - September 2012
Regent Broadcasting July 2005 - January 2008
Skills
Public Relations, Marketing, Community Relations, Internal Communications, Employee Engagement, Community Outreach, Budgets, Public Speaking, Management, Account Management, Marketing Communications, Advertising, Customer Service
Education
Michigan State University 1987 — 1990
Bachelor of Arts (BA), Communications with an emphasis in Marketing
Garnett Investment Strategies September 2013 - Present
Kaplan University January 2013 - September 2013
Charter Communications February 2005 - December 2012
Charter Communications July 2000 - February 2005
State of Nebraska 1998 - 2000
Hershey State Bank 1995 - 1997
Skills
Marketing, Advertising, Product Marketing, Marketing Strategy, Project Management, Marketing Management, Telecommunications, Product Development, Budgets, Project Planning, Customer Service, Direct Mail, Direct Marketing, Creative Direction, Communication Skills, Organization &..., Dependable Team Player, Highly detail oriented, Motivated self-starter, Organized Multi-tasker, Banking, Loans, Automotive Parts, Computer Proficiency, Computer Hardware, Computer Repair, Computer Network..., Computer Maintenance, Accounting
Education
Peru State College 2015 — 2015
Mid-Plains Community College 1996 — 1998
Southeast Community College 1991 — 1995
A.A.S., Business Administration - Marketing
CROSSMARK January 2014 - Present
Charter Communications November 2011 - November 2013
Daymon Worldwide November 2008 - June 2010
Sara Lee Food October 1998 - July 2008
Acosta Sales & Marketing March 1992 - September 1998
Skills
Merchandising, Sales, Management, Training, Retail, Analysis, Budgets, Forecasting, Advertising
Education
Michigan State University 1990 — 1992
M.B.A., Marketing
Comcast Spotlight July 2013 - Present
Comcast Spotlight July 2013 - June 2014
Comcast Spotlight September 2012 - June 2013
Charter Communications June 2010 - September 2012
Comcast Spotlight February 2002 - May 2010
KSTP FM April 1997 - February 2002
Education
Minnesota State University, Mankato 1986 — 1990
non April 2015 - Present
Enterprise Rent-A-Car June 2012 - March 2015
Ecolab June 2011 - May 2012
Time Warner Cable March 2008 - May 2011
Comcast Cable June 2006 - July 2007
Charter Communications December 2005 - June 2006
Adavnce Calling Center September 2005 - December 2005
Skills
Sales Management, Promotions, Forecasting, Public Relations, Direct Sales, Sales, Sales Operations, Account Management, B2B, Customer Retention, Salesforce.com, Cold Calling, Marketing, New Business Development, Customer Satisfaction, Competitive Analysis, Marketing Strategy, Sales Process, Product Marketing, Product Management, Retail, Leadership, Customer Service, Management, Microsoft Office, Team Building, Event Planning
Education
Milligan College 2001 — 2005
Bachelor of Science, Communication-emphasis on Public Relations, Marketing, Sales and Advertising
Charter Communications March 2013 - Present
Charter Communications May 2008 - March 2013
Charter Communications July 2007 - May 2008
Jones/NCTI May 2005 - July 2007
Archiver's May 2002 - May 2005
Janus Capital Group 2000 - 2002
Bank One 1997 - 2000
Skills
Instructional Design, Leadership Development, Coaching, Organizational..., Performance Management, Project Planning, Technical Training, Training Delivery, Employee Training, Training, E-Learning, Staff Development, Needs Analysis, Instructor-led Training, Curriculum Design, Curriculum Development, MSO, Telecommunications, Team Leadership, Leadership, ADDIE, Blended Learning, Hands-on Training, Call Centers, Change Management, Employee Relations, Team Building, Learning Management..., Learning Management, Workshop Facilitation, Organizational..., Adult Education, Captivate, Performance Improvement, Organizational Learning, Employee Engagement, Train the Trainer, Career Development, WebEx, SnagIt, Succession Planning, Performance Consulting, Customer Experience, Onboarding, Conflict Resolution, Customer Retention, Talent Management, Executive Coaching, Culture Change, Lectora
Education
Michigan State University 1989 — 1994
Early Childhood Education and Teaching
Langevin Learning Services
Certified Training Manager, Training Delivery and Instructional Design
Associated Bank April 2011 - Present
Associated Bank June 2003 - Present
Charter Communications June 2000 - June 2003
Wood County Telephone Company 1998 - 2000
Skills
Microsoft Exchange, Active Directory, Scripting, SCOM, Windows Server, Windows, Compellent, Virtualization, WinBatch, SAN, Hyper-V, VMware ESX, Server Architecture, Server Administration, Windows 7, WSUS, Powershell, VBScript, Dell PowerEdge Servers, HP Server Hardware, Blackberry Enterprise..., Troubleshooting, Lync Server 2010, OCS 2007, McAfee Antivirus, ePolicy Orchestrator, Automation, Reverse Engineering, IT Infrastructure Design, VMware, Citrix, Disaster Recovery, SCCM, Microsoft Technologies, SharePoint, Servers, IT Operations
Education
Mid-State Technical College 2011 — 2014
Associate of Science (AS), Computer Information Systems (CIS) Network Specialist
Internal Revenue Service August 2011 - Present
Veteran Affairs (Federal Government) January 2011 - August 2011
Charter Media July 2007 - March 2009
Charter Communications 2004 - 2007
Dept. of Defense Elementary and Secondary Schools January 1998 - March 2003
Dept. of Defense Elementary and Secondary Schools July 1996 - January 1998
Naval Education Training Personnel Support May 1984 - July 1996
Skills
Access, Outlook, Microsoft Office, PowerPoint, Database Administration, System Analysis, Developer, Business Analyst
Education
Middle Tennessee State University 2007 — 2009
Bachelor, Information Technology
Detroit Central High 1970 — 1974
Charter Communications June 2015 - Present
Razorfish September 2012 - June 2015
Razorfish March 2012 - September 2012
Freelance February 2012 - March 2012
Euro RSCG February 2011 - January 2012
Euro RSCG June 2010 - February 2011
Euro RSCG September 2009 - June 2010
ShopWiki August 2007 - April 2008
Skills
Art Direction, Design, Creative Strategy, Illustrator, InDesign, Photoshop, Flash, Photography, Languages, Advertising
Education
Chicago Portfolio School 2008 — 2009
Art Direction
Middlebury College 2003 — 2007
BA, French
Middlebury College in Paris 2006 — 2006
Middlebury College Language Schools 2005 — 2005
Italian Language and Literature
Middlebury College in Florence 2005 — 2005
The Spence School 1999 — 2003
High School
Parallon January 2011 - Present
Parallon November 2004 - January 2011
Charter Communications January 2002 - May 2004
BellSouth Mobility November 1996 - October 2001
Sony/ATV 1996 - 1996
Skills
Call Centers, Customer Service, Customer Satisfaction, Training, Call Center, Workforce Management, Customer Retention, Invoicing, HIPAA, Inbound Marketing, Six Sigma, Lean Tools, Project Charter, 5S, DMAIC, Kaizen, 5 Why, Fishbone, Value Stream Mapping, Flow Charts, Project Management, Telephone Skills, Billing, Inbound, Medicaid, Process Improvement, Team Building, Leadership, Management, Healthcare, Operations Management, Coaching, Team Leadership, Cross-functional Team..., Performance Management
Education
Middle Tennessee State University 1993 — 1996
BS, Mass Communications
Indiana University Southeast 1989 — 1993
General Studies
Farmers Insurance September 2015 - Present
ACSET August 2015 - September 2015
Charter Communications 2013 - 2014
Charter Communications 2013 - 2014
Center for Information and Crisis Services February 1999 - August 1999
Center for Information and Crisis Services September 1997 - February 1999
Skills
Accounting, QuickBooks, Accounts Receivable, Accounts Payable, Microsoft Excel, Microsoft Word, Bookkeeping, Property & Casualty..., Claims Handling, Property Claims, Casualty Claims, Commercial Insurance, Client Billing, Billing Process, Customer Service, Customer Relations, Client Relations, Client Liaison, Insurance Claims, Auto Claims
Education
Michigan State University 1992 — 1997
B.A., Psychology, 3.25
Initiative Foundation April 2014 - Present
Charter Communications July 2006 - July 2013
Brainerd Family YMCA August 1999 - November 2007
Robert Half International August 2005 - April 2006
Skills
Training, Networking, Telecommunications, Troubleshooting, VoIP, Fax, File Management, Accounting, Sales Process, Scanners, Organizational..., Events Organisation, Grant Administration, Executive Support, Travel Arrangements, Microsoft Excel, Microsoft Word, Public Speaking
Education
Minnesota School of Business 2011 — 2014
Bachelor's degree, Business Management/Human Resources, 3.7
2006-2007 Central Lakes College 2006 — 2007
Associate of Arts
2004-2006 St. Cloud Technical CollegeSt 2004 — 2006
Accounting and Finance
Charter Communications March 1999 - Present
Charter Communications March 1999 - June 2005
Rochester Community and Technical College September 2002 - June 2004
Mayo Clinic April 1995 - March 1999
Mayo Clinic June 1979 - March 1999
Saint Mary's University of Minnesota September 1995 - May 1997
Skills
Transportation..., Routing, Ethernet, Telecommunications, Network Design, CCNA, VoIP, Troubleshooting, Optical Fiber, Networking
Education
St. Mary's University, Winona, MN 1992 — 1994
Master of Sciences, Telecommunications
Winona State University 1982 — 1984
BS, Computer Science
Milwaukee School of Engineering 1975 — 1979
BS, Biomedical Engineering Technology
Reyes Holdings May 2014 - Present
Robert Half Technology August 2013 - March 2014
Rochester Public Schools December 2011 - July 2013
Miracle Computers March 2011 - December 2011
CompuCom January 2011 - March 2011
Computer Smartz August 2010 - November 2010
Sears Roebuck September 2008 - August 2010
Affiliated Group December 2007 - September 2008
Charter Communications June 2005 - July 2006
Skills
Powershell, Windows Server, Windows 7, Laptops, Help Desk Support, Troubleshooting, Active Directory, Computer Hardware, Network Administration, HTML, Servers, Security, Printers, Information Technology, LAN-WAN, Android, Linux Desktop, Linux Server, Virtualization, Network Security, Microsoft Exchange, Windows XP Pro, PHP, phpMyAdmin, MySQL, Microsoft Office, C++, A+ Essentials, Network+, Computer Repair, OS X, Wireless Networking, System Deployment, XP, Windows Vista, Cisco Wireless
Education
Minnesota School of Business 2008 — 2012
Bachelor's Degree; a Bachelors degree, IT
Minnesota School of Business 2008 — 2012
Bachelor of Science (B.S.), Information Technology
Charter Communications June 2014 - Present
Caseys General Store June 2012 - January 2014
Snap Fitness 24/7 July 2011 - January 2014
Value Place January 2014 - 2014
AmericInn Lodge and Suites July 2009 - September 2011
stragetigic fundraising 2004 - 2009
America's fitness center June 2000 - September 2004
Lutheran Island Camp May 1991 - October 2000
rochester flyers 1987 - 1991
Skills
Customer Service, Training, Sales, Recruiting, Human Resources, Marketing, Coaching, Leadership, Customer Satisfaction, Hospitality, Team Building, Management, Sales Management, Budgets, Account Management, Hospitality Management
Education
Minnesota State University, Moorhead 1977 — 1980
business administration, business
Jefferson Sr High School
Charter Communications June 2014 - Present
Charter Communications June 2011 - June 2014
Charter Communications May 1998 - June 2011
United States Air Force April 1992 - April 1998
Skills
Cisco Technologies, IP Networking, Troubleshooting, Customer Service, Telecommunications, Leadership, Testing, TCP/IP, Integration, Ethernet, Switches, Routing Protocols, Routers, Optical Network, Optical Engineering, Optical Communications, BGP, IS-IS, OSPF, EIGRP, MPLS Networking
Education
Michigan Technological University 1990 — 1992
Computer Science
Laclede Gas Company 2011 - Present
Boleros Bar & Lounge 2007 - 2011
US Cellular-Answer Wireless 2008 - 2009
Charter Communications 2007 - 2008
AT&T 1999 - 2006
Skills
Communication, Sales, Telecommunications..., Telecommunication..., Utility Industry, Customer Service, Project Management, Time Management, Oral & Written..., Business Development, Relationship Management, Telecommunications, Customer Experience, Call Centers
Education
Mineral Area College
Associate's Degree, Business Administration and Management, General
Lindbergh Senior High School
Lindbergh Senior High School
Viverae® May 2015 - Present
Blackhawk Engagement Solutions June 2013 - May 2015
ARTERIORS Contract November 2010 - June 2013
ARTERIORS Home September 2008 - November 2010
ARTERIORS Home October 2007 - September 2008
Rent 1st October 2006 - April 2007
Charter Communications February 2006 - October 2006
Skills
Project Management, Process Improvement, Product Development, Retail, Management, Furniture, Customer Service, Purchasing, Sales, Customer Satisfaction, Budgets
Education
Milligan College 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Biomedical Systems November 2011 - February 2015
US Forest Service March 2010 - November 2011
AAA Community Finance 2009 - 2010
Materialogic December 2005 - March 2009
Writer4Hire 1998 - 2009
Scottrade May 2004 - July 2005
Peabody Energy October 2004 - May 2005
Scottrade January 2004 - September 2004
Charter Communications May 2002 - December 2003
Scottrade February 2001 - April 2002
Skills
Technical Writing, Software Documentation, Visio, Manuals, Troubleshooting, Business Analysis, Training, Testing, Software Development, SQL, Software Design, SDLC, SharePoint, Project Management, RoboHelp, SnagIt, Security, Change Management, Databases, Unix, Networking, Analysis, Requirements Analysis, Program Management, Cross-functional Team..., XML, Windows, Disaster Recovery, MS Project, Quality Assurance, Proposal Writing, HTML, Data Center, Team Leadership, Vendor Management, Data Analysis, Microsoft Office, Software Project..., Systems Analysis, Management, System Administration, Integration, Project Planning, Technical Communication, Agile Methodologies, ITIL, Business Intelligence, Data Management, Visual Basic, Process Improvement
Education
Missouri Baptist University
BS, Psychology
Mayo Support Center January 2011 - October 2012
Macys Department Store June 2010 - January 2011
Charter Communications October 2001 - July 2009
OOST Graduate June 1998 - October 2001
Skills
Coaching, Customer Service, Healthcare
Education
Rochester Community and Technical College 2013 — 2015
Associates in Applied Science with degree, Surgical Technology/Technologist
Minneapolis Community and Technical College 1993 — 1994
Liberal Arts and Sciences, General Studies and Humanities
John Marshall Senior High School
Diploma
Charter Communications February 2007 - August 2011
Charter Communications January 2007 - August 2011
Affiliated credit services April 2006 - January 2007
2006-2007 Affiliated Credit Services April 2006 - January 2007
2005-2006 Yellow Cab January 2005 - January 2006
Education
RCTC 2003 — 2004
certificate, Health Unit Coordinator
John Marshall High School 1996 — 2000
Minnesota School of Business
B.A, Paralegal studies
Forward Mediation/La Crosse Independent Paralegal Services May 2011 - Present
Charter Communications 2007 - 2010
Wettstein's 2004 - 2007
Best Buy 1999 - 2002
Skills
Legal Services, Mediation, Family Law, Legal Research, Legal Writing, Alternative Dispute..., Westlaw, Legal Documents, Employment Law, Document Review, Lexis, Business Process, Business Development, Direct Sales, Sales Management, Account Management, Critical Thinking, Logical Thinker, Interpersonal..., Conflict Management, Microsoft Office, Customer Service
Education
University of Wisconsin-Milwaukee 2012 — 2012
Certificate in Family Mediation, Peace Studies and Conflict Resolution
Minnesota State Community and Technical College 2009 — 2011
AAS, Paralegalism, 3.75
Viterbo University 2002 — 2005
BS, Business Management, 3.72
Minnesota State University, Mankato 1997 — 2001
Computer Science/Business Management
BlueCross BlueShield of SC October 2012 - Present
Blue Cross Blue Shield of South Carolina December 2008 - October 2012
Verizon Wireless December 2006 - October 2008
Charter Communications July 2006 - November 2006
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Service, Customer Experience, Account Management, Telecommunications, Team Leadership, Team Building, Outlook, Process Improvement, Training, Leadership, Microsoft Office, Access
Education
Midlands Technical College 2010 — 2012
Associates in Science, Management
Hillcrest High School 1998 — 2001
High School Diploma
Charter Communications July 2015 - Present
Charter Communications December 2013 - July 2015
Charter Communications May 2009 - December 2013
Charter Communications May 2007 - May 2009
Walmart June 2003 - September 2006
Walmart July 1999 - June 2003
Skills
Troubleshooting, Technical Support, LAN-WAN, Customer Experience, Customer Satisfaction, Technical Documentation, Internet Troubleshooting, Call Center, Computer Hardware, Computer Repair, Computer Maintenance, Routers, Cable Modems, Cabling, Home Networking, Wireless Networking, Windows 7, Salesforce.com, Databases
Education
Minnesota School of Business-Rochester 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Information Technology
Charter Media April 2013 - Present
Charter Media October 2010 - April 2013
Charter Communications October 2008 - August 2010
Skills
Telecommunications, Cable Television, Digital Media, Analog Ad Insertion, Digital Ad Insertion, Linux/Unix, Video, Television, Networking, Broadcast, Media Production, Broadband, Digital Video, VOD, Media Buying, Radio, IPTV
Education
Mineral Area College 2001 — 2003
Applied Science in Pre-Engineering
Farmington High School 1998 — 2001
Highland Hills Apartments December 2011 - June 2012
Sodexo August 2008 - January 2012
Charter Communications June 2004 - September 2006
Skills
Ubuntu, VMware, Microsoft Word, Microsoft Excel, PowerPoint, Internet, Network Security, Social Networking, Customer Service
Education
Minnesota State University, Mankato 2009 — 2012
Certificate, Information Technology
Northwestern State University 1992 — 1995
Bachelor of Science (BS), Computer/Information Technology Administration and Management
Tech Doctors December 2013 - Present
Einck Consulting January 2000 - December 2013
Onsite Computers April 2011 - June 2012
Miracle Computers LLC August 2006 - August 2009
Charter Communications August 2003 - August 2006
Skills
Citrix, Adobe Acrobat, System Administration, SharePoint, Operating Systems, Microsoft Office, Customer Service, DNS, Networking, Digital Imaging, OS X, VMware, Windows 7, Access, Network Administration, XP, Call Center, CSS, Web Design, Dreamweaver, Mac, Software Installation, Project Management, Help Desk Support, Microsoft Exchange, Windows Server, Laptops, Hardware, HTML, Technical Support, Visio, Active Directory, Software Documentation, Servers, Printers, Computer Repair, Computer Hardware, Troubleshooting, Windows, Outlook, Adobe Creative Suite, BMC Remedy, Photoshop, WordPress, JavaScript, Process Improvement, Lotus Notes, Unix, Information Technology, Windows XP
Education
Minnesota School of Business-Rochester 2010 — 2013
Bachelor of Science (B.S.), Information Technology -- Concen: Networking & Security, 4.0
Rochester Community and Technical College 1997 — 1999
Associate of Arts (A.A.), Graphic Design, 3.68
Charter Communications June 2006 - Present
Charter Communications June 2006 - Present
Education
Rasmussen College-Minnesota 2012 — 2014
Bachelor of Science (B.S.), Human Resources and Organizational Leadership
Minnesota State College-Southeast Technical 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Aviation Maintenance
Winona State University 1997 — 2000
General Studies
Charter Communications September 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Minnesota State University, Mankato 2008 — 2011
Bachelor of Science (BS), Finance, General
Charter Communications January 2014 - September 2014
Featherlite, Inc. December 2012 - December 2013
Skills
Operations Management, Team Building, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Budgets, 5S, Lean Manufacturing, Process Improvement, Employee Training, Public Speaking, Cross-functional Team..., Social Media
Education
Minnesota State College-Southeast Technical 2009 — 2011
Associate of Arts (A.A.), Criminal Justice and Corrections
Charter Communications November 2012 - Present
Lowe's Home Improvement October 2007 - September 2012
Rent Me and My Truck January 2006 - June 2008
ABC Construction June 2006 - August 2006
Education
Minnesota State University, Mankato 2007 — 2012
Bachelor's degree, Construction Management
Rochester Community and Technical College 2005 — 2006
Certificate, Carpentry/Carpenter
Cooperative Response Center (CRC) June 2009 - Present
Charter Communications August 2008 - June 2009
culvers of Winona March 2004 - April 2008
Skills
Customer Service, Microsoft Word, PowerPoint, Medical Terminology, Phone Etiquette, Transcription, Office Procedures, Photography
Education
Rochester Community and Technical College 2008 — 2012
Associate of Arts (A.A.), Medical Administrative/Executive Assistant and Medical Secretary
Minnesota State College-Southeast Technical 2004 — 2006
Associate's degree, General Sales, Merchandising and Related Marketing Operations
Lewiston Altura High
Charter Communications 2003 - Present
Education
Central High School
Mineral Area College
Business Managment
Cox Communications February 2013 - Present
Turner Broadcasting System July 2006 - February 2013
Charter Communications May 2005 - June 2006
Skills
Succession Planning, Talent Management, Workforce Planning, Onboarding, Performance Management, Employee Engagement, HRIS, Deferred Compensation, Talent Acquisition, Employee Relations, Organizational Design, Human Resources, Personnel Management, Leadership Development, Recruiting, 360 Feedback, HR Policies
Education
Middle Tennessee State University
Bachelor's Degree, Business Administration and Management, General
Charter Communications December 2014 - Present
EchoStar Corporation March 2014 - Present
EchoStar Corporation March 2012 - March 2014
EchoStar Corporation April 2009 - March 2012
EchoStar Corporation February 2006 - April 2009
EchoStar Corporation February 2003 - February 2006
Skills
Agile Project Management, Scrum, Software Development, Management, User Interface, Embedded C, JavaScript, QML, Embedded Linux, Linux Development, DirectFB, Qt, Qt Creator, Git, ClearCase, JIRA, Mantis, XML, JSON
Education
Mississippi State University 1997 — 2002
Bachelor of Science (B.S.), Computer Engineering
Clean The Uniform Co. Route Sales RepClean The Uniform Co.September 2005 - Present
Vending With A Flair September 2003 - August 2005
Charter Communications September 1999 - September 2003
Skills
Business Development, Value Added Solutions, Project Management, Leadership Development, Account Management, Territory Development, Market Analysis, Consulting, Solution Selling, Pricing Strategy, Proposal Writing
Education
Mineral Area College 2006 — 2010
Associate's degree, Business/Elementary Education, 3.2
Navy "A" School 1995 — 1995
Certificate in Sales and Marketing, Business, 4.0