Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
Charter Communications July 2014 - Present
Telecommunications June 2013 - July 2014
AC2 Telecommunications February 2013 - May 2013
Comcast Cable March 2009 - October 2012
AT&T Broadband/Comcast May 2002 - March 2009
AT&T Broadband January 2000 - March 2002
TCI/Bay Cablevision –East Bay Metro Region January 1990 - January 2000
Skills
Cross-functional Team..., Customer Satisfaction, Fiber Optics, Cabling, Broadband, VoIP, Telecommunications, Optical Fiber, Wireless, Computer Network..., Telephony, DOCSIS, Training, Leadership, Troubleshooting, Networking, Ethernet, Vendor Management, Team Leadership, T1, Management, IPTV, IP
Education
Samuel Merritt University 1981 — 1983
Business Admin
Castlemont High School
Mary Kay Inc. February 2014 - Present
The Stockade January 2013 - June 2013
Lake Gregory Coffee Company January 2012 - February 2013
76 Gas Station August 2011 - August 2012
Lowe's Companies, Inc. January 2010 - August 2011
Charter Communications May 2005 - August 2009
Proinnovative November 1999 - May 2003
Skills
Customer Service, Receptionist Duties, Sales, Retail, Administrative..., Detailed Organization, People-oriented
Education
San Bernardino Valley College 2011 — 2016
Psychology
Charter Communications April 2013 - Present
Charter Communications March 2012 - April 2013
Charter Communications May 2011 - March 2012
Charter Communications August 2009 - May 2011
Charter Communications February 2007 - August 2009
American Broadband 2005 - 2007
TeleTech 1998 - 2005
Skills
Telecommunications, Training, Call Centers, Wireless, VoIP, Salesforce.com, Broadband, Direct Sales, Account Management, Telephony, Sales Operations, Customer Satisfaction, Sales Management, Call Center, Cisco Technologies, Co-location, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Retention, Customer Service, Ethernet, IP, Internet Services, LAN-WAN, Long Distance, MPLS, Managed Services, Networking, Sales, Sales Process, Team Leadership, Troubleshooting, Unified Communications, Vendor Management, WAN
Education
Saint Vincent College
Charter Communications December 2012 - Present
Charter Communications September 2012 - December 2012
Comcast June 2011 - September 2012
Cougar Communication Services January 1999 - May 2011
Skills
Broadband, Telecommunications, VoIP, Telephony, VOD, Fiber Optics, Avaya, Budgets, Cable Television, Cabling, DOCSIS, HFC, Management, Network Design, Network Engineering, Operations Management, Optical Fiber, Process Improvement, RF, Team Building, Team Leadership, Troubleshooting, WiFi, Workforce Management
Education
South Dakota School of Mines and Technology 1979 — 1980
Charter Communications January 2008 - Present
Charter Communications March 2005 - January 2008
Advanced Communications, Inc July 1995 - March 2005
Skills
Program Management, Supervisory Skills, Team Management, Troubleshooting, Software Installation, Process Improvement, Time Management, Telecommunications, Fiber Optics, Telephony, Optical Fiber, Software Documentation, Cabling, VoIP, Wireless, IP, Cat5, Project Management, Customer Service, Training, WAN, Sales, RF, Operations Management, Leadership, Team Leadership, Team Building, Call Centers, Coaching, Strategic Planning, Management
Education
Jones/NCTI 2009 — 2010
Certificate, Marketing, Honors
JONES/NCTI 2008 — 2009
Certificate, Supervision Today, Honors
Schoolcraft College 1999 — 2000
Emergency Medical Technician
William D Ford Technical Institute 1990 — 1992
Advanced Service Repair and Diagnosis Certificate, Automotive Diagnosis Technician
CDK Global December 2014 - Present
ADP February 2012 - December 2014
Time Warner Cable Media February 2008 - February 2012
Charter Communications August 2007 - January 2008
Skills
Sales, Strategic Leadership, Team Leadership, Organizational..., Account Management, Cross-functional Team..., Online Marketing, Sales Management, Salesforce.com, Digital Marketing, Customer Retention, Cable Television, Consulting, Advertising, Online Marketing..., Strategic Account..., Strategic Consulting, Major Account..., Social Media Marketing, PPC, Consultation Skills, Web Analytics, Google Adwords, Mobile Advertising
Education
Univeristy of La Verne 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of California, Riverside 2005 — 2007
Bachelors of Science in Business Administration, Marketing
Sierra College 2003 — 2005
Associates of Science, Business Administration, Marketing
Sierra College 2003 — 2005
Associates of Arts, Liberal Arts
Charter Communications May 2007 - September 2014
Legacy Health July 2005 - April 2007
Legacy Health September 2000 - June 2005
Caddis Manufacturing August 1998 - August 2000
Southern Ohio Medical Center June 1995 - July 1998
Southern Ohio Medical Center October 1988 - May 1995
Southern Ohio Medical Center March 1988 - September 1988
Skills
Call Centers, Telecommunications, Customer Satisfaction, Customer Retention, Process Improvement, Customer Experience, Customer Service, Troubleshooting, Invoicing, Access, Outlook, Microsoft Excel, Account Management, Microsoft Office
Education
Shawnee State University 1987 — 1989
none, Accounting and Finance
Charter Communications May 2013 - Present
Century Link January 2011 - March 2013
Time Warner Cable April 2000 - January 2011
Skills
Microsoft Office, Telecommunications, Customer Service, Project Management, Microsoft Excel, Account Management, Sales Management, Call Centers, Sales, Team Leadership, Customer Satisfaction, Direct Sales, Customer Retention, Team Building, Training, Customer Experience, Forecasting, Wireless
Education
Slippery Rock University of Pennsylvania
FedEx Office January 2013 - Present
Xerox 2011 - 2012
Charter Communications November 2009 - August 2010
The City of Victorville Library May 2010 - July 2010
Skills
Dependent, Windows 7, Friendliness, Motivation, Microsoft Word, Troubleshooting, Microsoft Excel, PowerPoint, Printers, Organization, Teamwork
Education
Excelsior High School
High School Diploma, General Education
Salt Lake Community College
Charter Communications 2013 - Present
Charter Communications March 2013 - November 2013
Communications Unlimited, Inc. January 2012 - March 2013
Education
Southeast Missouri State University 2007 — 2011
Webster University
Master's degree, Human Resources Management/Personnel Administration, General
TDS Telecommunications Corp. July 2015 - Present
Charter Communications August 2014 - May 2015
Apex Systems March 2014 - August 2014
AT&T January 2012 - March 2014
Half Price Books August 2010 - January 2012
Hot Topic August 2006 - August 2009
Captel November 2005 - July 2006
Sam Goody (Musicland Grp January 1998 - June 2005
Spencer Gifts 2004 - 2005
Skills
Sales, Management, Merchandising, Customer Service, Sales Operations, Sales Management, Coaching, VoIP, Mac, Adobe Creative Suite, Final Cut Pro, Software Installation, OS X, Video Editing, Creative Writing, Microsoft Office, Social Media, Linux, IPTV, HSIA, Employee Training, Hiring Employees, Home Networking, PC building, VMware, Windows, Windows Server, Structured Cabling, ADSL, VDSL2, Performance Appraisal, Troubleshooting, Training, Networking, Technical Support, Team Leadership
Education
Savannah College of Art and Design 1999 — 2004
Bachelor of Fine Arts, Video/Film
Woodgrain Distribution September 2014 - Present
Airgas February 2014 - September 2014
Charter Communications January 2011 - February 2014
Charter Communications April 2010 - January 2011
Time Warner Cable October 2008 - October 2009
Charter Communications January 2004 - October 2008
Phillips Shoes 1996 - 1997
Skills
Sales, Customer Satisfaction, Account Management, Customer Retention, Call Centers, Management, Product Marketing, Microsoft Excel, Face to Face Sales, Face to Face..., Indirect Channel Sales, Front Office Support, Cash Management, Switchboard Operator, Corporate Events, Coordinating Events, Appointment Scheduling, Coordinating Schedules, Administrative..., Retail Sales, Microsoft Office, Microsoft Exchange, Outlook, PowerPoint, Time Management, Multi Tasking, B2B, Closing Abilities, Travel Planning, SAP, Salesforce.com, Oracle, JDE Enterprise One, CSG, AS400 system, PeopleSoft, Customer Service
Education
University of Phoenix 2011 — 2015
Bachelor’s Degree, Marketing, 3.32 GPA
South Carolina State University 1993 — 1995
Business Management
GT Marketing and Consulting January 2014 - Present
Charter Communications August 2013 - July 2014
Innovative Mattress Solutions April 2011 - July 2013
Gabriel's Sports Cafe January 2010 - April 2011
Lowe's Home Improvement May 2005 - February 2009
Providence Machine, Inc November 2002 - May 2005
State Farm Insurance June 1998 - September 2002
Skills
Marketing Strategy, Hiring, Advertising, Fundraising, Public Speaking, Inventory Management, Sales Management, Data Analysis, Business Planning, Business Management, Management, Sales, Recruiting, Sales Operations, Retail, Team Building, Marketing, Selling, Training, Customer Satisfaction, Strategic Planning, Leadership, Budgets, Merchandising, New Business Development, Sales Process, B2B, Coaching, CRM, Lead Generation, Customer Service, Social Media Marketing, P, Social Networking, Sales Presentations, Salesforce.com, Strategy, Employee Training, Public Relations, Digital Marketing, Social Media, SEO, Brand Development, Marketing Communications, Email Marketing, Facebook, Online Advertising, Online Marketing, Networking, Digital Strategy
Education
Samford University 1994 — 1998
BS, Business Administration
Webster County High School 1990 — 1994
Honors Diploma, Honors
Jiffy Wagon Construction Construction LaborerJiffy WagonApril 2014 - Present
Charter Communications June 2007 - March 2014
Sonora Equipment Rental Inc March 2005 - May 2007
Inland Empire Communications May 2004 - July 2006
Skills
Code Enforcement -..., Code Enforcement -..., Code Enforcement - Basic, Code Enforcement, Quality Assurance, PC832, Telecommunication..., VoIP, Cable Television, Cable Networks, Cable Management, Cable Modems, Hardware Installation, Equipment Installation, Fork Lift Operation, Construction, Electrical installation, Plumbing, Masonry, Painting, Landscaping
Education
Santiago Canyon College 2014 — 2015
Certificate of Completion - ADVANCED Code Enforcement - State of California, Code Enforcement, A
San Bernardino County Sheriffs Department 2014 — 2014
PC832 - Search and Seizure, Penal Code 832, A
Santiago Canyon College 2014 — 2014
Certificate - INTERMEDIATE Code Enforcement - State of California, Code Enforcement, A
Santiago Canyon College 2014 — 2014
Certificate - BASIC Code Enforcement - State of California, Code Enforcement, A
Charter Communications November 2014 - Present
Ovation Brands December 2010 - November 2014
Aimco September 2007 - December 2010
Extended Stay America October 2006 - September 2007
Armstrong Utilities, Inc. August 2003 - October 2006
Skills
Financial Analysis, Forecasting, Financial Modeling, Financial Reporting, P&L, Variance Analysis, Accounting, Budgets, Hyperion Enterprise, Strategic Financial..., Cash Flow
Education
Slippery Rock University of Pennsylvania 1999 — 2003
Bachelor of Science (B.S.), Finance and Economics
Exceptional Staffing, Inc. April 2014 - September 2015
The Reserves Network 2015 - 2015
The Reserves Network 2015 - 2015
The Reserves Network 2015 - 2015
The Reserves Network 2015 - 2015
The Reserves Network 2015 - 2015
Randstad US Formerly Spherion July 2011 - July 2013
Manpower April 2006 - October 2009
Charter Communications 2004 - 2006
Dalton Utilities 2001 - 2003
Skills
Recruiting, IBM iSeries, Talent Acquisition, Organizational..., Employee Relations, New Hire Orientations, Organizational..., Onboarding, New Business Development, College Recruiting, Sales, Technical Recruiting, Applicant Tracking..., Employment Law, Management, Interviews, Training, Payroll, Human Resources, Policy, Resume Writing, Business Development, Performance Management, Sourcing, Temporary Placement, Internet Recruiting, Temporary Staffing, Customer Service
Education
salem high school 1990 — 1994
High School Diploma, Salem, New Jersey
Salem Community College 1992 — 1992
CREDITS, English Language and Literature/Letters
Charter Communications October 2001 - Present
Southwestern Bell - A.K.A AT&T January 1977 - July 2001
Skills
Microsoft Office, CSG Billing Systems, Sequel, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Telecommunications..., Billing Mediation, AMA Long Distance, Operations Management, Team Management, Microsoft Visio, Telecommunications, Process Improvement, Vendor Management, Call Centers, VoIP, Visio, Management, Integration
Education
Webster University 1998 — 2000
Master of Arts, Computer Science and Management
West Texas A&M University 1972 — 1974
Bachelor of Science, Computer Science
San Antonio College 1970 — 1972
Associate Degree in Arts, Business
Lithia Auto Stores August 2014 - Present
Charter Communications December 2013 - August 2014
Summit Funding March 2013 - December 2013
Simpson University May 2012 - April 2013
Hellgate Excursions May 2007 - September 2010
College Works Painting March 2008 - June 2008
Skills
Spreadsheets, Web Development, Social Media Marketing, Social Networking, Marketing, Cash Register, Money, Teamwork, Team Leadership, Business Intelligence, Microsoft Excel, Microsoft Word, Social Media, Customer Service, Sales, Higher Education, Leadership, Public Speaking, PowerPoint, Leadership Development
Education
Simpson University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Trans States Airlines March 2012 - Present
Charter Communications 2005 - 2011
AT & T 1996 - 2005
U-Haul International, Inc. 1994 - 1996
Grand Canyon Airways 1993 - 1995
US Army 1978 - 1982
Skills
Customer Service, Technical Support, Cable Installation, Management, Moving & Storage, Aircraft Mechanic, Fairchild SA-226, Garrett Engines, Avionics Specialist, Helicopter Mechanic, Vendor Management, Team Leadership, Budgets, Software Documentation, Training, Process Improvement, Preventive Maintenance, Teamwork, Security, Electronics, Sales, Cables, Customer Experience, Helicopters, Customer Retention, Human Resources, Team Building, Aircraft, Direct Sales, Maintenance & Repair, Customer Satisfaction, Data Entry, CRM, Testing, Project Management, Time Management, Employee Relations, Aviation, Flights, Telecommunications, Troubleshooting, Inspection, Leadership, Avionics, Supervisory Skills, Marketing, Inventory Management, Microsoft Office, Recruiting, Analysis
Education
Shasta College 1989 — 1991
Associate in Arts, Aviation Maintenance Technology
Charter Communications January 2014 - Present
Reliance Globalcom January 2012 - Present
Reliance Globalcom March 2011 - January 2012
Reliance Globalcom January 2008 - October 2010
Yipes Enterprise Services June 2006 - January 2008
Yipes Enterprise Services March 2002 - June 2006
Yipes Enterprise Services January 2001 - March 2002
Carl Corporation January 1995 - December 2000
Skills
VPLS, MPLS, OSPF, BGP, IP Networking, Network Engineering, Network Design, Network Operations, ISIS, Gigabit Ethernet, OC3, IP Multicast, IP, TCP/IP, Computer Network..., VPN, Network Architecture, WAN, Ethernet, Routing, Juniper, Cisco Technologies, IPSec, Juniper Technologies
Education
Santa Clara University 1990 — 1994
BS, Electrical Engineering
Amazon May 2014 - Present
Charter Communications August 2012 - June 2014
Wiseman and Gale May 2006 - July 2012
USF Reddaway 2012 - 2012
USF Reddaway 2012 - 2012
Skills
Microsoft Office, Customer Service, Sales, Leadership, Strategic Planning, Analysis, Management, Account Management, Team Leadership, Networking, Data Center, Troubleshooting, Customer Satisfaction, Training, Vendor Management, Cloud Computing, Project Management
Education
Scottsdale Community College 2010 — 2012
Associate of Arts (A.A.) in Spring, 2011**, Accounting, Business, Finance, 3.7
Charter Communications June 2012 - June 2015
Charter Communications April 2010 - June 2012
Caterpillar Defense & Federal Products April 2007 - February 2009
Caterpillar Logistics September 2005 - March 2007
Skills
Contract Management, Project Management, Contract Negotiation, Business Excellence, Business Strategy, Change Management, Cross-functional Team..., Customer Satisfaction, Customer Service, Government, Logistics, Management, Microsoft Office, Negotiation, Process Improvement, New Business Development, Product Management, Proposal Writing, Sales, Strategy, Team Leadership, Telecommunications, Training, Vendor Management, VoIP
Education
Sam Houston State University 2002 — 2003
MBA, Management
Sam Houston State University 1997 — 2002
BBA, Marketing
Charter Communications August 2014 - Present
Meridian Enterprises October 2013 - May 2014
Panera Bread June 2011 - July 2012
TEKsystems April 2011 - June 2011
Jefferson College August 2010 - December 2010
Information Agent June 2007 - September 2010
Saint Louis Innovation Camp December 2009 - March 2010
TEKsystems March 2007 - June 2007
Belcan Tech Services November 2006 - January 2007
BJC Healthcare November 2003 - October 2006
Skills
JavaScript, SQL, Java, Software Development, Business Analysis, Visio, SharePoint, Web Development, Oracle, HTML, XML, SDLC, Windows, MS Project, Integration, Project Management, Access, Eclipse, Databases, Agile Methodologies, Programming, Software Documentation, Unix, Microsoft SQL Server, Management, Systems Analysis, SOA, Database Design, Leadership, Project Planning
Education
Washington University in St. Louis 2009 — 2010
CAIT, Sharepoint
Electronic Data Systems 1990 — 1992
SED, Computer Engineering
Southeast Missouri State University 1973 — 1981
Bachelor of Science in Business Administration, Marketing/Management, Speech Communications
Casa Systems July 2014 - Present
Zanaware Technologies, Inc. November 2012 - July 2014
Charter Communications August 2010 - October 2012
Charter Communications December 2008 - August 2010
SCTE 2007 - 2009
Charter Communications November 2007 - December 2008
Charter Communications May 2006 - November 2007
Charter Communications April 2003 - May 2006
TCI, Bresnan and Charter November 1995 - April 2003
Skills
HFC, DOCSIS, Broadband, Fiber Optics, Optical Fiber, Ethernet, IP, CMTS, Telecommunications, RF, Cable Television, Cable Modems, Cabling, VOD, Network Design, IPTV, Routing, System Deployment, Video, Troubleshooting, Streaming Media, Cisco Technologies, Telephony, Routers, Switches, Network Engineering, Integration, WiFi, DWDM, T1, SDH, Satellite, Networking, Cross Functional..., Computer Network..., TCP/IP, Wireless Networking, MPLS, DSL, Cables, SIP, LAN-WAN, Microwave, Wireless Broadband, Internet Services
Education
Rochester Community and Technical College 2008 — 2014
In Progress, Business Administration
South Dakota School of Mines and Technology 1993 — 1994
Electrical Engineering
Time Warner Cable Business Class April 2014 - Present
Time Warner Cable March 2013 - April 2014
Time Warner Cable November 2011 - March 2013
Newwave Communications May 2011 - November 2011
NewWave Communications July 2006 - June 2011
Charter Communications January 2001 - June 2006
Manpower January 1998 - January 2001
Wal-Mart January 1996 - January 2000
Skills
Customer Retention, Sales, Telecommunications, Sales Management, Broadband, Management, Sales Operations, Direct Marketing, Direct Sales, Marketing, VoIP, Sales Process, Optical Fiber, Cabling, IP, Microsoft Office, Telephony, Customer Experience, Wireless, Product Management, Fiber Optics, Retail, Training, Telecommunications..., Team Leadership, Product Marketing, Customer Service, Salesforce.com, Advertising, Assets Recovery, Coaching, Cable Broadband, Digital Cable, ICOMS, Team Building, Contractor Supervision, Account Management, Fiber Optic Networks, VOD, Cold Calling, Call Centers, Data Security, Networking, Customer Satisfaction, Strategic Planning, Process Improvement, Multi-location...
Education
Midway College 2004 — 2007
Bachelor of Arts, Organizational Management and Leadership
Somerset Community College 1998 — 2007
Management Information Systems, General
Somerset High School 1994 — 1998
General Studies
Charter Communications November 2014 - Present
Daugherty Business Solutions December 2013 - November 2014
Daugherty Business Solutions June 2013 - January 2014
The Boeing Company January 2009 - June 2013
The Boeing Company June 2007 - January 2009
The Boeing Company May 2006 - June 2007
Skills
Project Management, Microsoft Office, MS Project, Visio, SharePoint, SQL, Business Analysis, Data Analysis, HTML, Java, Microsoft Excel, Business Intelligence, Data Warehousing, Data Center, PL/SQL, Architecture, Web Applications, Requirements Analysis, SDLC, Analysis, Software Documentation, Software Development, Testing, Databases, Software Project..., Enterprise Architecture, Requirements Gathering, PowerPoint, Project Portfolio..., Visual Basic, Agile Methodologies, JavaScript, Integration, System Architecture, Architectures
Education
Washington University in St. Louis 2009 — 2014
Master of Information Management
Washington University in St. Louis - Olin Business School 2007 — 2010
MBA, Business
Southeast Missouri State University 2003 — 2007
Bachelor of Science (B.S.), Computer Science
Cisco Systems November 2011 - Present
Comcast August 2010 - October 2011
Verizon February 2009 - August 2010
Syniverse Technologies October 2007 - November 2008
Time Warner Cable April 2006 - August 2007
Time Warner Cable July 2005 - April 2006
AT&T February 2005 - July 2005
SBC January 2004 - November 2004
Charter Communications January 2002 - March 2003
BellSouth June 2001 - November 2001
Skills
Solaris, Unix, Red Hat Linux, HP-UX, Hardware, AIX, Networking, DNCS, Cisco Technologies, TCP/IP, IP, Shell Scripting, LDAP, RADIUS, ISDS, DTACS, DAC6000, RF, QAM, DCM, SEM, QPSK, Set Top Box, VOD, Windows, Windows Server, Samba, Apache, Oracle SQL, MySQL, Oracle 10 DB, SQL, Dataware house, SDV, Unix Shell Scripting, Bourne, PHP, DNS, Linux, Servers, Operating Systems, Data Center, Data Warehousing, Oracle, Troubleshooting, Network Design, Integration, Network Administration, DHCP, Technical Support
Education
Seminole State College of Florida 1993 — 1995
Express Scripts February 2011 - Present
Northern Arizona VA Healthcare System May 2010 - January 2011
Charter Communications June 2007 - August 2008
Education
Webster University 2009 — 2011
Masters, MHA/MBA
Southeast Missouri State University 2004 — 2008
BA, Chemistry/Psychology
Roosevelt High School
New York Life Insurance Company May 2011 - September 2014
Smokin DJ's Cafe/Restaurants 2002 - 2010
Charter Communications 2000 - 2002
American Tower/Specialty Constructors 1999 - 2000
Jones Intercable 1992 - 1999
Skills
General Management, Budget Management, Operations Management, P&L Management, Leadership, Team Management, Fleet Management, Small Business..., Team Leadership, Cross-functional Team..., Customer Relations, Customer Service, Project Management, Process Improvement, Warehouse Management, Procurement, Customer Retention, Policy Analysis, Customer Acquisition, Financial Services, Life Insurance, 401k Rollovers, Securities, Management
Education
Thunderbird School of Global Management 1989 — 1990
MBA, International Management
San Francisco State University 1986 — 1988
BA, Speech & Communications - Magna Cum Laude
Time Warner Cable October 2013 - Present
Charter Communications August 2006 - April 2013
Adelphia Cable Communications 2003 - 2006
The Fishel Company 2001 - 2003
MediaOne Atlanta 1999 - 2001
MediaOne, California Region 1995 - 1999
Continental Cablevision / MediaOne 1995 - 1999
Times Mirror Cable Television 1977 - 1994
Skills
Broadband, Network Design, HFC, DOCSIS, Wireless, Fiber Optics, Telecommunications, Optical Fiber, RF, Managed Services, Computer Network..., VoIP, Telephony, IPTV, WiFi, IP, Network Engineering, SDH, DWDM, Ethernet, Metro Ethernet, VOD, Routing, Cable Television, Cabling, MPLS, Network Architecture
Education
San Jose State University 2001 — 2005
Industrial Technology
John Rico Ministries December 2013 - Present
Boingo Wireless Inc September 2006 - January 2014
Charter Communications February 2000 - October 2006
Skills
Call Center, Vendor Management, Customer Service, Quality Assurance, Telecommunications, Cross-functional Team..., Leadership, Microsoft Office, Project Management, Budgets, Program Management, VoIP, Strategic Planning, Contract Negotiation, Team Leadership, Visio, Negotiation, Microsoft Excel, Customer Retention, Team Building, Human Resources, Call Centers, Wireless, Management, Coaching, Product Management, Troubleshooting, Product Marketing, Account Management, SaaS, Sales
Education
Santa Monica College 2010 — 2011
The art of Negotiations
25 Years in the field
Cornerstone Mortgage, Inc. June 2015 - Present
Cornerstone Mortgage, Inc. December 2013 - Present
Cornerstone Mortgage, Inc January 2011 - Present
Cornerstone Mortgage, Inc. July 2012 - September 2012
Cornerstone Mortgage, Inc. December 2010 - July 2012
The PrivateBank February 2007 - November 2010
Charter Communications February 2005 - August 2006
Law Office of Patrick Andre August 2004 - February 2005
Enterprise Bank May 2000 - August 2004
US Department of the Treasury January 1998 - May 2000
Skills
Mortgage Lending, Loans, Credit, Banking, Mortgage Banking, FHA, Real Estate, Refinance, Loan Origination, USDA, Investment Properties, Financial Analysis, Underwriting, Commercial Lending, Credit Analysis, FHA financing, VA loans, Compliance
Education
Saint Louis University School of Law 1986 — 1989
JD
University of Illinois at Urbana-Champaign 1982 — 1986
BS, Human Resources and Business Adminstration
The Rawlings Group November 2014 - Present
Hewlett-Packard January 2014 - November 2014
Charter Communications June 2013 - January 2014
Charter Communications October 2011 - June 2013
Charter Communications December 2010 - October 2011
Charter Communications April 2010 - December 2010
Skills
Networking, Cisco Technologies, Switches, Technical Support, Network Administration, Telecommunications, WAN, Customer Service
Education
Sullivan University 2012 — 2013
San Diego Christian College 2005 — 2007
Comcast Cable May 2013 - Present
Comcast Cable April 2011 - May 2013
Comcast Cable November 2006 - April 2011
Charter Communications June 2000 - November 2006
Skills
Telecommunications, Broadband, Wireless, Fiber Optics, Troubleshooting, Optical Fiber, VoIP, Computer Network..., Cabling, Project Management, Customer Satisfaction, Team Leadership, T1, Project Planning, Leadership
Education
McCullough High School
Sam Houston State University
Charter Communications March 2014 - Present
Charter Communications December 2012 - Present
AutoZone February 2012 - December 2012
Skills
Computer Repair, Website Development, Internet Troubleshooting, Consumer Electronics, Computer Network..., Cisco Certified, CompTIA Network+..., CompTIA A+ Certification, Electrical...
Education
South Louisiana Community College 2011 — 2012
Electrician
South Louisiana Community College 2010 — 2011
Computer Technology/Computer Systems Technology
Somerset Hardwood Flooring October 2013 - Present
Time Warner Cable November 2011 - October 2013
Newwave Communications July 2006 - October 2011
Charter Communications June 2005 - July 2006
Midway Veterinary Hospital March 2003 - June 2005
Charter Communications September 2001 - March 2003
Education
Somerset Community College 2000 — 2001
Swhs
Swhs
Charter Communications January 2013 - Present
Cablevision January 2013 - July 2013
Time Warner Cable April 2005 - January 2013
Telcove Sales December 2004 - April 2005
ADELPHIA Data Engineering July 2002 - April 2004
ADELPHIA Data Engineering October 2000 - July 2002
ADELPHIA BUSINESS SOLUTIONS March 1999 - October 2000
KOCH INDUSTRIES Information Technology August 1997 - March 1999
ALPHA BYTE COMPUTER SERVICE March 1993 - August 1997
AT&T Customer Service Division October 1991 - March 1993
Skills
IP, Telecommunications, Switches, Network Design, Network Engineering, VoIP, WAN, Routers, Broadband, Troubleshooting, Optical Fiber, Ethernet, Telephony, Routing, Networking, Wireless, Project Planning, Computer Network..., Budgets, Testing, Fiber Optics, System Deployment, DOCSIS, Cisco Technologies, DWDM, IPTV, Budget planning, Technical Support, TCP/IP, SIP, CCNA, Servers, Hardware, Disaster Recovery, Software Installation, Cabling, LAN-WAN, RF, Network Architecture, Cisco Routers, MPLS, T1, BGP, Unix, Software Documentation, Software Development, DSL, Metro Ethernet, Operating Systems, Juniper
Education
Southeast Community College 2007 — 2008
Cisco CCNA
Ashland-Greenwood High School
Diploma, Technical Trades and Industries
United States Air Force
United States Air Force Training
University of Alaska Anchorage
Telephone Switching
mindSHIFT November 2013 - Present
CenturyLink September 2013 - October 2013
Insight Global March 2013 - September 2013
Charter Communications April 2011 - March 2013
Charter Communications March 2010 - April 2011
Knowledge Computers April 2009 - March 2010
Skills
IPv4 subnetting, Routing Protocols, LAN Switching, BGP, WAN, Routers, EIGRP, IP, Routing, MPLS, OSPF, Cisco IOS, LAN-WAN, Ethernet, Cisco Routers, CCNA, CCNP, Switches, VPLS, Networking, SDH, Network Design, Network Engineering, Troubleshooting
Education
Saint Paul College-A Community and Technical College 2007 — 2009
AAS, Computer Networking
Charter Communications July 2015 - Present
Black Hills Corporation March 2011 - September 2014
Wendy Moser LLC November 2008 - March 2011
Qwest Communications August 1993 - November 2008
Sherman & Howard August 1987 - August 1993
Skills
Strategy, Public Policy, Energy, Utilities, Telecommunications, Litigation, Ethics, Regulations, Negotiation, Leadership, Mergers & Acquisitions, Policy, Business Development, Contract Negotiation, Corporate Law, Cross-functional Team..., Business Planning, Restructuring, Team Building, Business Analysis, Public Relations, Succession Planning, Arbitration, Corporations, Dispute Resolution, Professional Services, Strategic Planning, Management
Education
University of Denver - Sturm College of Law 1985 — 1987
JD, Law
South Dakota State University 1980 — 1984
B.S., Mathematics, Political Science, Computer Science
Indpendent May 2012 - Present
Schmidt-Rouggly Farm February 2007 - Present
Independent Sales & Marketing 2011 - May 2012
Charter Communications May 2009 - January 2011
Comcast 2005 - 2008
Charter Communications September 2001 - March 2005
Time Warner Cable 1987 - 2000
Skills
Team Building, Customer Retention, Direct Sales, Marketing Strategy, Sales Management, Telecommunications, B2B, Cross-functional Team..., New Business Development, Customer Experience, Customer Satisfaction, Competitive Analysis, Leadership
Education
Southeast Missouri State University
B.S., Social Studies
Charter Communications Administrative AssistantUnited RentalsSeptember 1996 - March 2006
Education
South Dakota State University 1976 — 1980
B.S., Commercial Economics
Comcast February 2011 - Present
Comcast January 2009 - February 2011
Comcast November 2006 - January 2009
Adelphia May 2004 - August 2006
Charter Communications June 2003 - April 2004
AT&T Broadband September 2000 - November 2002
TCI January 1996 - September 2000
Viacom Cable June 1991 - January 1996
Marcus Communications November 1983 - June 1991
Skills
Telecommunications, Wireless, Contract Negotiation, Sales Management, Competitive Analysis, Cross-functional Team..., Product Marketing, Product Management, Customer Experience, Strategic Partnerships, Marketing, Account Management, B2B, New Business Development, Forecasting, Business Development, Sales, Income Statement, Direct Sales, Start-ups
Education
Sonoma State University 1979 — 1983
BA, Management and Economics
Charter Communications Secretary of the BoardSLO Hotline 2112007 - 2009
Education
San Diego State University-California State University 1997 — 2005
MA, Sociology/Applied Social Research
Leadership SLO
DTN / The Progressive Farmer June 2014 - Present
Rev!Co (an O+B Incubated Company) July 2012 - June 2014
Daugherty Business Solutions December 2011 - July 2012
Daugherty Business Solutions August 2009 - November 2011
Climatesuite April 2007 - August 2009
Charter Communications March 2005 - April 2007
Charter Commnications June 2004 - February 2005
Envision November 2001 - June 2004
marchFirst November 2000 - September 2002
Campusdog April 2000 - November 2000
Skills
Vendor Management, SEO, SDLC, IT Strategy, E-commerce, Microsoft SQL Server, Integration, Product Management, Analytics, Agile Methodologies, Requirements Analysis, Software Development, SQL, Enterprise Software, Cross-functional Team..., ETL, Entrepreneurship, Agile Project Management, Business Process..., Data Warehousing, Enterprise Architecture, Visio, Leadership, Software Project..., Process Improvement, Oracle, New Business Development, IT Management, Salesforce.com, ERP, Management, Business Process, Strategy, Telecommunications, Databases, Marketing Strategy, Business Development, Professional Services, Web Development, Consulting, PMO, Solution Architecture, Web Services, Business Objects, PMP, Access, Project Portfolio...
Education
Webster University 2003 — 2007
MBA - Finance
Southeast Missouri State University 1991 — 1995
BS
Charter Communications February 2013 - Present
Charter Communications August 2009 - February 2013
Charter Communications November 2006 - August 2009
Charter Communications April 1999 - November 2006
Skills
Telecommunications, Call Center, Operations Management, Cross-functional Team..., Project Management, Customer Satisfaction, Broadband, Customer Experience, Strategic Planning, VoIP, Vendor Management, Customer Retention, Telephony, Management, Call Centers, Wireless, Sales, Leadership, Contact Centers, Team Building, Workforce Management, Troubleshooting, Team Leadership, Sales Operations, Sales Management, Software Documentation, Process Improvement, Account Management, Direct Sales, Quality Assurance, Program Management, Outsourcing, Training, Strategic Partnerships, Product Management, Salesforce.com, Product Marketing, CRM, Customer Service, Managed Services, Avaya, Optical Fiber, Solution Selling, Networking, Ethernet, Sales Process, Strategy, Integration, Mobile Devices, Unified Communications
Education
Saint Mary's University of Minnesota 2011 — 2014
BA, Business
Rochester Community and Technical College 1997 — 2001
AA, Liberal Arts
Animal Clinic of Rockford May 2014 - Present
Quaker Steak & Lube July 2013 - June 2014
Charter Communications January 2014 - May 2014
Liberty Lake Vet Clinic January 2009 - June 2010
Royal Park Care Center April 2007 - May 2009
Skills
Animal Welfare, Veterinary Medicine, Animal Behavior, Wildlife Rehabilitation, Food Service, Customer Service, Customer Satisfaction, Cashiering, Nursing Care, Animal Work, Animal Husbandry, Time Management, Cooking, Culinary Skills, Restaurants, Food Safety, Food & Beverage, Menu Development, Hospitality, Veterinary, Receptionist Duties, Medical Terminology
Education
San Juan College 2013 — 2015
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant, 4.0
Brodhead High School 1999 — 2003
High School Diplomia, Sciences / English, 3.2
Charter Communications
Skills
Customer Service, Troubleshooting, Management, Project Management, Process Improvement, Telecommunications, Leadership, Sales, Quality Assurance, Team Building, Networking, Vendor Management
Education
South Dakota State University 2002 — 2006
CNBC July 2013 - Present
NBC News May 2013 - July 2013
CNBC April 2013 - July 2013
NBCUniversal, Inc., East Coast Page Program January 2013 - July 2013
KSDK-TV NewsChannel 5 September 2012 - January 2013
St. Louis Health Department November 2011 - December 2012
Sisters of Hope August 2012 - November 2012
International Association of Business Communicators December 2011 - May 2012
Legends Restaurant & Sports Bar May 2011 - May 2012
Charter Communications June 2009 - November 2011
Skills
Microsoft Office, Adobe Software, Clarity, SharePoint, Final Cut Pro, AP Style, Community Relations, Customer Service, Technical Writing, Creative Writing, Resume Writing, Public Relations, Social Media, Social Networking, Photoshop, Social Media Marketing, ENPS, Edius, Ap Style, Event Planning, Media Relations, Press Releases
Education
Webster University 2011 — 2013
Master of Arts, Communication Management
Saint Xavier University 2007 — 2011
Bachelor of Arts, Mass Communications/African American Studies
Rosati-Kain High School 2003 — 2007
Fluke Corporation January 2015 - Present
Fluke Corporation August 2014 - December 2014
Fluke Corporation April 2013 - August 2014
Microsoft October 2010 - April 2013
University of Washington September 2009 - August 2010
Charter Communications March 2009 - August 2009
SDSU August 2006 - December 2008
Mayo Clinic May 2008 - August 2008
Skills
Testing, Program Management, Cross-functional Team..., Process Improvement, Data Analysis, Engineering, Research, Management, Team Leadership, Marketing, Project Planning, Troubleshooting, Training, Mobile Devices, Agile Testing, Cloud Computing, Lean Software..., Software Quality..., JIRA, Project Management, Microsoft Office, Sales, Windows, CRM, Product Development, Technical Writing, Medical Devices, Labview, Matlab, Technical Support, Analysis, SharePoint, Software Documentation, Visio, Customer Service, Technical Training, Computer Hardware, Product Management, Leadership, MS Project, Business Analysis, Microsoft Project, Agile Methodologies, Automation, Quality Assurance
Education
HBX Harvard Business School 2015 — 2015
CORe Credentials of Readiness (in progress)
University of Washington 2009 — 2010
Masters of Science, Mechanical Engineering
South Dakota State University 2004 — 2008
Bachelors of Science, Mechanical Engineering
Charter Communications January 2015 - Present
Charter Communications January 2007 - July 2015
Skills
Call Centers, Telecommunications, VoIP, Customer Experience, Customer Satisfaction, Customer Retention, Troubleshooting, Sales, Customer Service, Solution Selling, Account Management, Sales Process
Education
Vestavia Hills High School 1983 — 1987
Shelton State Community College
Point San Luis Lighthouse August 2010 - Present
Charter Communications September 2005 - August 2010
Skills
Event Planning, Management, Microsoft Office, Fundraising, Public Relations, Government Relations, Marketing, Non-profit..., Media Relations, Budget Management, Board Relations, Writing, Public Speaking, Volunteer Management, Program Development, Donor Development, Strategic Planning, Event Management
Education
San Diego State University-California State University 1998 — 2005
Master's degree, Sociology
San Diego State University-California State University 1998 — 2005
Master's Degree: Sociology, Political Sociology
Advocacy.Marketing LLC June 2014 - Present
Camicia & Company LLC October 2011 - Present
The Broadband Group November 2010 - November 2011
beNOW.tv 2010 - 2011
OCIO - State of California 2008 - 2010
California Public Utilities Commission 2007 - 2008
Senate, California Legislature 2003 - 2007
Charter Communications 1999 - 2003
Marcus Cable 1994 - 1998
Crown Media 1993 - 1994
Skills
Contract Negotiation, Legislative Advocacy, Legislative Relations, Change Management, Public Relations, Public Policy, Corporate Communications, Corporate Management, Proposal Writing, Product Launch, Budget Development, Mediation, Campaign Management, Team Leadership, Strategic Leadership, Self-directed, Crisis Communications, Political Communication, Operations, Conflict Analysis, Retransmission Consent..., Negotiation, Management, Telecommunications, Public Affairs, Leadership, Political Campaigns, Policy, Strategic Planning, Media Relations, Social Media, Community Development, Government
Education
San Francisco State University 1976 — 1980
BA, Communications/Political Science/Marketing
Southern Methodist University
Certificate, Business Management
City of Pico Rivera September 2015 - Present
Shakey's USA May 2013 - August 2015
Penske Motor Group August 2012 - May 2013
1-800-DENTIST October 2011 - August 2012
Westlake Financial Services July 2006 - August 2011
Charter Communications August 2005 - June 2006
Pure Beauty October 2002 - April 2005
Skills
Leadership, Employee Benefits, Staff Development, Event Planning, Recruiting, Cold Calling, Employee Relations, Human Resources, Performance Management, Talent Acquisition, Sales, Employment Law, Applicant Tracking..., Interviews, Job Fairs, Sourcing, Management, Onboarding, Customer Retention, Talent Management, Job Descriptions, Performance Appraisal, Screening, HRIS, Hiring, Benefits Administration, College Recruiting, Training, Customer Service, Taleo, Employee Training, Customer Satisfaction, Microsoft Office, New Hire Orientations
Education
Saint Mary's College of California 2001 — 2005
Bachelor of Arts, Communication
Ramona Convent Secondary School 1997 — 2001
Charter Communications May 2013 - Present
Charter Communications January 2008 - May 2013
Charter Communications July 2004 - January 2008
Charter Communications September 2001 - July 2004
Elan-Polo October 1999 - June 2001
Convergys November 1998 - October 1999
Skills
Always Willing to Learn, Call Centers, Process Improvement, Customer Service, Customer Satisfaction, Telecommunications, Troubleshooting, Leadership, Integrity, Team-oriented, Customer Experience, Detailed Organization, Can Help, Independence, Communicaitons, Flexable, Dependable Team Player, Train Others, Friendly Personality, Loyal, Broadband, IVR, Oral, Fiber Optics, Wireless, LAN-WAN, Training, Salesforce.com
Education
Sanford-Brown College-Fenton 2003 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Cisco Financial Services September 2015 - Present
Charter Communications November 2012 - September 2015
MSC Industrial Supply 2008 - 2012
The Pasha Group July 2001 - January 2008
Skills
Customer Service, Call Centers, Training, Order Processing, Sourcing, Microsoft Office, Telephone Skills, Communication, Teamwork, Outlook, Multi-line Phone, Inventory Management, Public Speaking, Sales, Call Center, Cash Handling Experience, Phone Skills, Oral & Written..., Team-oriented, Microsoft Word, Data Entry, Microsoft Excel, Administration, Management, Daily Reports, Quote Preparation, Dispatchers, Claim, Supervising, Office Equipment, Records Management, AS400 system, Quotations, Research, Leadership, Time Management, PowerPoint, Team Building, Troubleshooting, Logistics, Customs Regulations, SharePoint, Skilled Multi-tasker
Education
Western Governors University 2015 — 2017
Masters of Science, Management and Leadership
Kaplan University 2012 — 2015
Master of Science (M.S.), Legal Studies, General, B
Sonoma State University 1988 — 1995
Bachelor of Arts (B.A.), Sociology
PlumChoice November 2013 - Present
PlumChoice April 2011 - November 2013
The Hascall Group 2009 - 2013
Image 4 2008 - 2009
HiWired, Inc. 2007 - 2008
HiWired, Inc. 2005 - 2007
Charter Communications 2004 - 2005
Telvista, Inc. 2003 - 2004
Telvista, Inc. 2001 - 2003
Skills
Salesforce.com, Leadership, Operations Management, Training, Call Centers, Team Building, Management, Process Improvement, Customer Service, Sales, Start-ups, Business Development, Sales Management, Business Planning, Call Center, Account Management, Performance Management, Team Leadership, Customer Retention, Sales Operations, Cross-functional Team..., Sales Process, Project Management, Microsoft Office, Program Management, Budgets, Retail, Marketing, Vendor Relations, Strategic Planning, Time Management, Strategy, Career Development, Coaching, Forecasting, Employee Relations, Vendor Management, Customer Satisfaction, Budgeting, Customer Relations, Change Management, Business Strategy, Problem Solving, Quality Assurance, Organizational..., Supervisory Skills, Mentoring, Quality Management
Education
Salem State University
N magazine November 2008 - Present
Sacramento Turn Verein May 1999 - Present
Heinz Ludke & Associates June 1978 - Present
Sacramento Turn Verein 1999 - Present
Natomas Chamber of Commerce November 2011 - July 2014
Natomas Chamber of Commerce 2004 - 2008
Charter Communications 1998 - 2003
Sonic Communications 1985 - 1999
Education
San Francisco State University 1976 — 1978
BA, Communication Arts
Amazon August 2015 - Present
Charter Communications November 2014 - July 2015
Virtela Technology Services Incorporated August 2014 - November 2014
Cisco February 2013 - December 2013
Cable&Wireless Worldwide October 2010 - December 2012
Skills
Cisco Technologies, Switches, BGP, OSPF, EIGRP, RIP, Telecommunications, QoS, MPLS, Routing, CCNP, HSRP, WAN, Routing Protocols, IPSec, Frame Relay, MPLS VPN, Data Center, Ethernet, VoIP, Managed Services, NAT, VRRP, GLBP, SNMP, STP, PVST+, MSTP, IP SLA, CEF, ARP, SSL, IP Multicast, RSVP-TE
Education
Wichita State University 2013 — 2014
Master's degree, Computer Systems Networking and Telecommunications
Shanmugha Arts, Science, Technology and Research Academy 2006 — 2010
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Charter Communications
Skills
Cisco Technologies, Customer Service, IP, MPLS, Switches, Telecommunications, Troubleshooting, VoIP, Wireless, Managed Services, Project Management, Sales, Team Leadership
Education
Simpson University 2008 — 2009
Bachelor of Arts (B.A.), Psychology
Charter Communications June 2015 - Present
The Brain Circus Studio 2009 - Present
Skills
Adobe Creative Suite, UI Design, UX Design, Photoshop, Illustrator, Dreamweaver, InDesign, Graphic Design, Web Design, Project Management, Magento, ExpresionEngine, Art Direction, Logo Design, Final Cut Pro, Microsoft Office, ActivCollab, Adobe Acrobat, Layout, CSS, Graphics, User Interface Design, Typography, Illustration, Motion Graphics, Video Editing, Photography
Education
Savannah College of Art and Design 2005 — 2009
Bachelor of Arts (BA), Graphic Design
Digital Blue Photography April 2015 - Present
Freelance Photographer 2007 - Present
Freelance Photography Crew 2005 - Present
Charter Communications October 2013 - July 2014
Montana State University November 2011 - March 2014
PlayOn! Sports and NFHS Network May 2013 - 2014
Skills
Photography, Camera, Lighting, Digital Photography, Commercial Photography, Travel Photography, Fashion Photography, Portrait Photography, Art, Image Manipulation, Digital Manipulation, Still Life, Retouching, Photo Editing, Digital Workflow, Portraits, Fine Art, Digital Imaging, Production, Images, Adobe Creative Suite, Fine Art Photography, Image Capture, Image Processing, Digital Image Processing, Headshots, Lifestyle Photography, Image Editing, Production Planning, Production Support, Architectural..., Broadcast Television
Education
University of Utah
B.A., Film Studies
Salt Lake Community College 2006 — 2008
AAS, Photography
Charter Communications July 2014 - Present
Studio 101 Fitness May 2012 - Present
Action Property Management September 2012 - May 2013
Time Warner Cable April 2009 - August 2012
Time Warner Cable March 2007 - April 2009
Kelly Services April 2006 - March 2007
Kelly Services December 2005 - April 2006
AMC Mortgage Services July 2005 - November 2005
Ameriquest/AMC Mortgage Services November 2004 - July 2005
Skills
Talent Acquisition, Recruiting, Applicant Tracking..., Interviews, Talent Management, Human Resources, Sourcing, Onboarding, Temporary Placement, Leadership, Management, Call Centers, Training, College Recruiting, Internet Recruiting, Hiring, Employee Training, CRM, Time Management, New Hire Orientations, Workforce Planning, Employee Relations, Benefits Negotiation, Job Fairs, Staffing Services, Temporary Staffing, Customer Retention, Technical Recruiting, PeopleSoft, Cold Calling
Education
San Diego State University-California State University 1992 — 1998
BA, Theatre
University of Phoenix-Los Angeles Campus
Pursuing an MBA with emphasis in HR, MBA with emphasis in HR
Hewlett-Packard January 2013 - Present
CEMP, LLC January 2008 - January 2013
Charter Communications September 2005 - November 2007
Ameren April 2003 - September 2005
Bank of America April 1996 - December 2002
Union Pacific Railroad August 1989 - December 1995
Skills
Disaster Recovery, ITIL, Exercises, ISO 27001, Business Continuity, ISO 22301, Crisis Mnagement, BS25999, Project Management, Service Continuity, Disaster Response, Risk Management, Enterprise Risk..., Risk Management..., Information Security, Business Analysis, Auditing, Business Continuity..., Business Impact Analysis, Business Process, Consulting, Crisis Management, Data Center, Emergency Management, Governance, IT Audit, IT Management, IT Operations, IT Outsourcing, IT Service Management, IT Strategy, Incident Management, Information Security..., Information Technology, Integration, Management, Management Consulting, Networking, PMO, Policy, Program Management, Project Planning, Risk Analysis, Risk Assessment, Security, Vendor Management
Education
Washington University in St. Louis 1993 — 1995
MTM, Master's Degree in Telecom Mgmt
Washington University in St. Louis 1984 — 1988
MIM, Master's Degree in Information Resource Mgmt
Southeast Missouri State University 1980 — 1983
BS, Computer Science; Business Administration
Charter Communications June 1998 - Present
Charter Communications June 2007 - May 2015
Charter Communications June 1998 - June 2007
Skills
Fiber Optics, Cisco Technologies, Switched Digital Video, Optical Devices, Broadband, Telecommunications, HFC, Cisco Routers, Switches, Network Design, Cabling, Cable Television, Cable Modems, VoIP, Headend, RF troubleshooting, IP, UTP, Visio, RF
Education
Shelton State Community College 1997 — 1998
Group One Productions June 2008 - Present
Harrahs Rincon October 2010 - November 2012
KVMD September 2007 - June 2009
Charter Communications February 1993 - January 2006
KCOP TV 1994 - 1998
KHIZ 1991 - 1992
KNSD 1987 - 1989
Skills
Press Releases, Television News, Media Relations, Public Relations, Television, Social Media Marketing, Social Media, Spokesperson, Radio, Broadcast, Research, Video, New Business Development, Editing, Event Management, Event Planning, Writing, Public Speaking, Social Networking
Education
Agoura High
San Diego City College
San Diego State University-California State University
Journalism, Broadcast News
viewpoint
viewpoint
Charter Communications July 2007 - Present
Skills
Telecommunications, Microsoft Excel, Telephony, VoIP, Budgets, Forecasting, Account Management, Call Centers
Education
San Diego State University-California State University 1999 — 2004
Ohlone College April 2013 - Present
Central Coast Sharks June 2012 - Present
Charter Communications August 2011 - May 2012
Geek Squad February 2011 - August 2011
Brownsville Aquatics October 2010 - July 2011
Best Buy November 2010 - February 2011
Fremont Unified School District January 2007 - October 2010
Fremont Unified School District January 2007 - October 2010
Ohlone College November 2001 - July 2010
Ohlone Renegade Water Polo Club January 2001 - July 2010
Skills
Coaching, Microsoft Office, PowerPoint, Teaching, Microsoft Excel, Program Management, Management, Public Speaking, Research, Educational Technology, Microsoft Word, Budgets, Networking, Team Building, Photoshop, Computer Hardware, Sales, Leadership
Education
San Francisco State University 2003 — 2008
Bachelor of the Arts, Liberal Studies
Ohlone Community College 2000 — 2003
Associates of the Arts, Liberal Studies
Allied Schools/Allied American University January 2008 - April 2013
Charter Communications 2008 - 2009
First Team Real Estate February 2006 - January 2008
First Team Real Estate April 2003 - December 2006
Rogers & Cowan Public Relations 2003 - 2003
Viansa Winery 2001 - 2003
Skills
Copywriting, Social Media, Internal Communications, Email Marketing, Press Releases, Social Media Marketing, B2B, SEO, Marketing Strategy, Public Relations, Online Marketing, Event Management, Blogging, Writing, Brand Development, Wordpress, Market Research, Online Advertising, Advertising, Leadership, Management, Marketing, Integrated Marketing, Facebook, Newsletters, WordPress, Editing, Analytics, Marketing Communications, Lead Generation, Google Analytics, Training
Education
Sonoma State University
B.A.
Thompson Coburn LLP. May 2010 - Present
The Bi-State Develpment Agency dba Metro July 2003 - December 2007
Charter Communications October 1995 - July 2003
Skills
Litigation, Commercial Litigation, Contract Negotiation, Civil Litigation, Legal Research, Real Estate, Intellectual Property, Corporate Law, Legal Writing, Public Policy, Mediation, Government, Employment Law, Courts, Product Liability, Trials, Administrative Law, Appeals, Trade Secrets, Class Actions, Arbitration
Education
Saint Louis University School of Law 1986 — 1989
J.D.
Washington University in St. Louis 1980 — 1983
A.B., Political Science; Business Administration
Frontier Communications June 2012 - Present
Charter Communications March 2010 - Present
Eastern Sierra Connect October 2008 - Present
Merrill's Carson River Guest House September 2007 - Present
Charter Communications July 2011 - January 2012
Mainland Nursery, Inc December 1969 - December 2009
Skills
Electronics, Agriculture, Management, Sales Management, Customer Service, Team Building, Sales, New Business Development, Public Speaking, Strategic Planning, Retail, Marketing Strategy, Marketing, Public Relations, Team Leadership, Networking, Direct Sales, Budgets
Education
San Joaquin Delta College 1970 — 1972
AA, Ornamental Horticulture
Lodi Union High School 1962 — 1965
General Education, Basics
CompuCom April 2014 - Present
CompuCom December 2010 - April 2014
Office Depot June 2008 - July 2009
Charter Communications March 2007 - February 2008
Skills
Management, Service-now.com, Reporting & Analysis, Windows Administration, Active Directory, Executive Reporting, Troubleshooting, Phone Etiquette, Customer Service, Communication, Program Management
Education
Savannah College of Art and Design 2010 — 2012
Animation, Interactive Technology, Video Graphics and Special Effects
Harbor Freight Tools September 2011 - Present
CareFusion August 2010 - September 2011
Charter Communications 2005 - 2009
Skills
Distribution Center..., Forecasting, Inventory Control, Inventory Management, Logistics, Operations Management, Process Improvement, Retail, Supply Chain, Supply Chain Management, Warehouse Management, Warehousing, Customer Service, Management, Cross-functional Team...
Education
Saint Martin's University 2000 — 2002
Bachelor of Science (B.S.), Mathematics
Charter Communications April 2007 - Present
THC December 2002 - January 2005
Saginaw Valley State University January 1998 - January 2000
Skills
Telecommunications, Business Growth..., Internet Services, Wireless Networking, Direct Sales, Salesforce.com, Sales Presentations, Sales Management, Management, Public Speaking, Advertising, Customer Service, Account Management, Team Building, Sales, Strategic Planning, Marketing Strategy, Social Media Marketing, Leadership, Event Planning
Education
San Jose State University 1994 — 1996
Bachelor's degree, Social Sciences
The University of Kansas 1991 — 1993
Psychology
Providence Corporate Development Holding Company July 2015 - Present
Huffman Legal Services, LLC March 2009 - Present
Examiner.com January 2010 - August 2015
LinkedIn Group Manager February 2009 - August 2015
Vail Resorts October 2013 - June 2015
ITT Technical Institute December 2011 - December 2014
Community College of Aurora January 2010 - December 2013
Gibson Arnold & Associates March 2013 - May 2013
Kaplan College October 2010 - November 2012
Charter Communications December 2009 - November 2012
Skills
Leadership, Negotiation, Contract Management, Legal Writing, Contract Manager, Contract Writing, Contracts Review, Contract Negotiation, Webinars, Public Speaking, Presentations, Project Management, Cross-functional Team..., Interviews, Management, Marketing, Team Building, Marketing Strategy, Coaching, Sales, Customer Service
Education
University of Denver
Master of Professional Studies, Technology Management / Leadership, 3.96 / 4.0
University of Denver
Certificate in Leadership, Technology Management, 4.0
Denver Paralegal Institute
Paralegal Certificate, ABA-approved Paralegal program, 4.0
National Contract Management Association
Certificate, Certified Commercial Contracts Manager (CCCM)
Toastmasters International
Communication and Leadership
South Dakota State University
Bachelor of Arts, Political Science
Charter Communications September 2013 - Present
Amdocs July 2011 - September 2013
Amdocs August 2009 - July 2011
Amdocs Ltd. USA June 2008 - August 2009
Amdocs Ltd. USA April 2004 - June 2008
Amdocs Ltd. Israel March 2001 - March 2004
CreoScitex Corporation Ltd, Herzelia, Israel August 1999 - March 2001
Tel–Ran Ltd., Israel June 1998 - August 1999
Skills
XML, Java Enterprise Edition, Java, Tomcat, Spring, Weblogic, Web Services, JSP, Ant, jQuery, EJB, Unix, Oracle, SQL, Object Oriented Design, JavaScript, HTML, Core Java
Education
Saint Petersburg State University 1986 — 1992
BS & MS, Mathematics and Mechanics
SalesForce dev401
Charter Communications June 2015 - Present
Open Technology Solutions April 2008 - Present
Symantec November 2006 - March 2008
U S WEST Communications November 1994 - November 2006
U S WEST (Qwest) November 1994 - November 2006
Qwest 1994 - 2006
US West 1993 - 2006
Skills
Digital Imaging, Unix, Cluster, HP-UX, Oracle, Solaris, Brocade, Performance Tuning, EMC Storage, High Availability, Shell Scripting, Cloud Computing, Disaster Recovery, Integration, SAN, Data Center, VMware, VMware ESX, Virtualization, Servers
Education
South Dakota School of Mines and Technology 1986 — 1992
EE, EE
St. Martins Academy 1982 — 1986
College Prep, High School/Secondary Diplomas and Certificates
OptumRX March 2014 - Present
Charter Communications October 2012 - March 2014
Express Scripts August 2009 - January 2012
Humana May 2004 - July 2009
REMAINING EXPERIENCE June 1996 - May 2004
Skills
Employee Engagement, Team Leadership, Performance Management, Capacity Planning, Strategic Planning, Contact Center Design, Six Sigma, Process Improvement, Call Center, Call Center Development, Call Routing, Forecasting, Reporting & Analysis, Outsourcing, P&L Management, Vendor Management, Workforce Management, Avaya, Aspect, IEX, Excel, Access, Training, Analytics, CRM, Leadership, Management, Microsoft Excel, Customer Satisfaction, Call Centers, BPO, Project Management, ACD, Human Resources, Business Process..., Avaya Technologies
Education
Sullivan University 2005 — 2008
Bachelor of Science
Sinclair Community College 1994 — 1997
Associate of Science
Charter Communications December 2011 - Present
Charter Communications April 2002 - December 2011
Skills
Quality Management, Telecommunications, Call Center, Process Improvement, Metrics, Continuous Improvement, Customer Satisfaction, Cross-functional Team...
Education
San Jose State University 1992 — 1997
The Center for Autism and Related Disorders, Inc. (CARD) May 2011 - Present
Center for Autism and Related Disorder May 2011 - Present
RotoHog March 2010 - November 2010
Fox Sports October 2008 - December 2009
MySpace May 2006 - October 2008
Fox Interactive Media May 2006 - October 2007
Charter Communications June 2003 - May 2006
Skills
Social Media, Management, Call Centers, Customer Service, Project Management, Sales, Team Building, CRM, Marketing Strategy, Recruiting, Team Leadership, Training, Online Advertising, Coaching, Marketing, Social Media Marketing, Leadership, Salesforce.com, Microsoft Office, Cold Calling, PowerPoint, Outlook
Education
San Diego State University 1997 — 1999
BlueStream Professional Services March 2006 - Present
Charter Communications March 2005 - March 2006
AT&T October 1979 - May 2004
Skills
Project Management, Strategic Planning, Capacity Management, Program Management, Process Improvement, Corporate Communications, Project Coordination, Root Cause Analysis, Microsoft Excel, Financial Analysis, Key Performance..., Supervisory Management, PowerPoint, Public Speaking, Team Leadership, Vendor Management, Optical Fiber, Telecommunications, Transportation Planning, Ethernet, Strategic Partnerships, Integration, PMP, Project Delivery, Project Planning, Network Design, Switches, Troubleshooting, Change Management, Telephony, Managed Services, Business Analysis, Management, Engineering, Networking, PMO, DWDM, Network Architecture, Cross-functional Team..., MS Project, Contract Negotiation, Team Building, Computer Network...
Education
Saint Xavier University 1974 — 1978
Bachelors degree in Political Science
Lumeris September 2012 - Present
AMTC October 2010 - September 2012
Essence Health Care April 2008 - September 2010
fig. 2006 - 2007
Ventus Capital Services, LP January 2005 - June 2006
Charter Communications July 2004 - January 2005
321 Studios 2003 - 2004
Marketing Direct, Inc. July 2002 - July 2003
MOHELA February 2000 - February 2002
Rare Concepts, LLC October 1995 - February 2000
Skills
Software Development, VPN, Cisco Technologies, Linux, Windows Server, Network Administration, Healthcare Information..., Networking, System Administration, SDLC, VMware, Microsoft SQL Server, Business Intelligence, Integration, Disaster Recovery, Unix, Web Development, Operating Systems, .NET
Education
Southeast Missouri State University 1985 — 1986
Ritenour High School 1980 — 1984
Nike January 2015 - Present
Khameleon Software May 2014 - December 2014
Green Tree Servicing May 2013 - May 2014
Charter Communications November 2012 - May 2013
Biomedical Systems June 2008 - September 2012
Skills
Clinical Research, SDLC, Software Project..., Medical Devices, Software Documentation, Process Improvement, Visio, Cross-functional Team..., Project Management, SharePoint, Team Leadership, Business Analysis, Requirements Analysis, Access, Quality Assurance, Vendor Management, Management
Education
South Dakota State University 1980 — 1984
Charter Communications July 2001 - Present
Education
Saint Mary's University of Minnesota
BA, Political Science & Communications
Charter Communications April 2004 - Present
Charter Communications June 1999 - April 2004
Mallinchrodt June 1996 - June 1999
Anheuser-Busch October 1993 - June 1996
Skills
Routers, Switches, Disaster Recovery, ITIL, Cisco Technologies, Troubleshooting, Network Administration, Project Management, Servers, Windows Server, Access, VoIP, Virtualization, Help Desk Support, WAN, Network Security, VPN, Enterprise Software, Networking, Network Engineering, Windows 7, Vendor Management, LAN-WAN, Integration
Education
San Diego State University-California State University 1986 — 1993
MBA, Information Systems
University of Central Missouri 1979 — 1981
Bachelor of Science, Public Relations & Advertising
St. Louis Community College 1977 — 1979
Associates of Science, Communications
Comcast Cable March 2015 - Present
Comcast Cable February 2011 - Present
Charter Communications August 2008 - February 2011
Charter Communications April 2007 - August 2008
AT&T 1999 - 2006
Pacific Bell 1999 - 2006
SBC 1999 - 2006
Skills
Telecommunications, Ethernet, VoIP, Integration, Call Centers, Network Design, Program Management, IP, Process Improvement, Project Management, Visio, Troubleshooting, Wireless, Computer Network..., Networking, Data Center, Team Leadership, Cisco Technologies, Broadband, Optical Fiber, Vendor Management, Cross-functional Team..., Telephony, Fiber Optics, Customer Service, Call Center, BGP, DOCSIS
Education
University of Phoenix 2005 — 2007
MISM, Information Systems Management
San Diego State University-California State University 1995 — 2000
Greenville County Solicitors February 2006 - Present
Charter Communications June 2004 - June 2005
Gateway Counseling Center, Inc. August 1997 - May 2004
Skills
Play Therapy, Mental Health Counseling, Group Therapy, Adolescents, Adults, Mental Health, Crisis Intervention, Family Therapy, Psychotherapy, CBT, Anger Management, Behavioral Health, Treatment, Self-esteem, Mindfulness, Addiction Recovery, Chemical Dependency
Education
South Carolina State University 1995 — 1997
MA, Rehabilitation Counseling
South Carolina State University 1990 — 1994
B.S, Psychology
Allied National Appliance Sales January 2015 - Present
Indoff, Inc October 2014 - January 2015
Carboline Company January 2011 - May 2014
Renaissance St. Louis 2008 - September 2012
Aerotek August 2009 - December 2009
Sara Lee March 2008 - August 2009
Charter Communications 2005 - 2008
Accountemps 2003 - 2005
Pittsburgh Pipe and Supply 2002 - 2003
Voluntary Interdistrict Choice Corp. 2000 - 2002
Skills
Accounts Payable, Microsoft Excel, Accounting, Access, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, QuickBooks, Peachtree, Spreadsheets, Accounts Receivable, Payroll Taxes, Payroll, Outlook, SAP
Education
Sanford-Brown College 1999 — 2000
Associate of Arts and Sciences (A.A.S.)
Sanford Brown College 1998 — 2000
Associate's
Suddenlink Communications January 2006 - Present
Charter Communications January 2000 - January 2006
Mediacom Communications January 1993 - January 2000
Skills
Telecommunications, Broadband, VoIP, Call Centers, Vendor Management, Process Improvement, Billing Systems, Troubleshooting, IP, Call Center, Telecommunications..., Integration, Requirements Analysis, Project Management, Telephony, Team Leadership, ICOMS, Billing Process, Project Planning, CSG statement finishing
Education
South Central College 1993 — 1996
Associate of Science (A.S.), Sales and Marketing Operations/Marketing and Distribution Teacher Education
CPI Binani January 2011 - Present
O & B Shoes March 2010 - October 2010
O & B Shoes March 2010 - October 2010
Charter Communications April 2009 - January 2010
Charter Communications April 2009 - January 2010
Binarytree, Inc. February 2008 - February 2009
Binarytree, Inc February 2008 - February 2009
2006-2008WinCraft, Inc July 2006 - February 2008
WinCraft, Inc. 2006 - 2008
CTG (Computer Task Group) January 2006 - July 2006
Skills
Lotus Notes, Outlook, Word, PowerPoint, Excel, Salesforce.com, Microsoft Office
Education
Saint Mary's University of Minnesota 1997 — 2000
BA, Philosophy
Saint Mary's University of Minnesota 1997 — 2000
Bachelors or Arts, Philosophy
Wave Broadband June 2015 - Present
stable company February 2014 - Present
Dish Network January 2012 - February 2014
Structured Broadband Services April 2011 - July 2011
Structured Broadband Services 2011 - 2011
Liberty Property Management January 2010 - October 2010
Keller Williams Realty 2007 - January 2010
AC Square Inc May 2009 - December 2009
Charter Communications July 2007 - February 2009
Keller Williams January 2007 - May 2007
Skills
Fiber Optics, Strategic Planning, Management, Budgets, Broadband, Project Management, Leadership, Project Planning, Telecommunications, Team Building, Training, Coaching, Customer Service, Networking, Network Design, Team Management, Public Speaking
Education
Santa Rosa Junior College 1987 — 1991
Certificate, Supervisory Management
Sonoma State University 1974 — 1976
General Education
Laguna Beach High School 1971 — 1975
Charter Communications August 2010 - Present
Prince Telecom January 2009 - August 2010
Charter Communications April 1999 - February 2009
Education
San Joaquin Delta College 1989 — 1992
Charter Communications July 2013 - Present
TIERONE OSS Technologies Inc. 2009 - July 2013
TIERONE OSS Technologies Inc. 2007 - 2009
TIERONE OSS Technologies Inc. 2000 - 2007
Architel Systems Corporation (MetaSolv – Oracle) 1998 - 2000
Clearnet (Telus Mobility) 1996 - 1998
Rogers Wireless 1995 - 1996
Unitel Communications 1986 - 1995
Skills
Open Source Software, eTOM, Provisioning, Solution Architecture, BSS, Telecommunications, Wireless, Integration, NGOSS, Pre-sales, Order Management, IP, Service Delivery, DWDM, Mobile Technology, Program Management, Business Process
Education
Seneca College of Applied Arts and Technology 1979 — 1982
Three-year computer programming and analysis course
Alamo Group Inc. September 2012 - Present
C.O.I. Telecommunications August 2004 - October 2010
C.O.I. Telecommunications July 2001 - August 2004
Sierra Broadband May 2000 - July 2001
Charter Communications April 1995 - May 2000
Skills
Materials Management, Procurement
Education
San Antonio College 1990 — 1992
Charter Communications June 2008 - Present
Target August 2006 - August 2007
Education
Saint Xavier University 2007 — 2011
Mass Communications
Plymouth Public Library August 2012 - Present
Harvard University May 2005 - August 2012
Charter Communications May 2003 - May 2005
Skills
Research, Library, Library Science, Library Instruction, Collection Development, Cataloging, Information Literacy, Academic Libraries, Electronic Resources, Digital Libraries, Library Research, Metadata, Library Management
Education
Simmons College 2006 — 2010
Master of Library & Information Science (MLIS), Library Science
University of Massachusetts, Amherst 1998 — 2002
Bachelor of Arts (B.A.), Communication
J B Hunt September 2009 - Present
Technology Partners April 2008 - August 2009
Charter Communications June 2007 - April 2008
TALX Corporation August 2000 - May 2007
BAE Systems 1999 - 2000
Unisys 1997 - 1999
Skills
Oracle, Data Warehousing, Databases, Microsoft SQL Server, Database Administration, Disaster Recovery, Software Development, MySQL, SQL Tuning, RMAN, Perl, Project Management, Testing, Replication, Oracle Enterprise..., Programming, Quality Assurance, SQL, Database Design, Data Modeling, Business Intelligence, DB2, SSIS, Performance Tuning, Unix, T-SQL, SSRS
Education
University of Missouri-Saint Louis 1996 — 1996
Washington University in St. Louis 1993 — 1995
South Dakota State University 1976 — 1981
BS, Geographic Information Systems
HCG Consulting Group October 2014 - Present
UNSi September 2012 - Present
Cheetah Technologies, LP March 2009 - August 2012
American Broadband 2003 - 2008
Charter Communications July 2000 - July 2003
Advanced Telecom, Inc February 1996 - August 1997
Skills
Telecommunications, VoIP, Broadband, Wireless, IP, IPTV, VOD, Integration, Fiber Optics, Ethernet, Product Management, Strategic Planning, Cloud Computing, New Business Development, Mobile Devices, Sales Management, Inspiring People, Sales Growth, Leadership, Network Engineering, Network Design, Managed Services, WAN, Co-location, MPLS, Network Architecture, Telephony, Direct Sales, Mergers & Acquisitions, Strategic Partnerships, Executive Management, Go-to-market Strategy, Data Center, LAN-WAN, Solution Selling, Internet Services, SIP, Unified Communications, Sales, Call Centers, Start-ups, Channel Partners, SaaS, Product Marketing, SIP Trunking, Salesforce.com, Networking, Metro Ethernet, T1, Cable Television
Education
West Virginia University 1979 — 1981
Economics
Saint Vincent College 1977 — 1979
Economics
Charter Communications September 2006 - Present
Charter Communications September 2005 - September 2006
USA Mobility January 1989 - June 2005
Education
Sinclair Community College
Associate of Applied Science
Copart January 2013 - Present
Southern Cable September 2012 - January 2013
NSoro (A Mastec Company) September 2011 - September 2012
UAB Warehouse Services November 2010 - September 2011
Birmingham Southern College July 2004 - July 2010
Royal Switchgear Manufacturing April 2004 - July 2004
Neil Bonnett Honda September 2003 - April 2004
Charter Communications September 1999 - June 2003
FedEx January 1998 - September 1999
Prime Wheel Corp February 1997 - January 1998
Skills
Warehousing, Shipping, Receivers, Palletizing, Bottling, Cashiering, Oracle, Pipefitting, Forklift Operator, Scanners, Customer Service, Sales, Dispatching, Prism, Microsoft Word, Microsoft Excel, Couriers, Calculator, Pallet Jack
Education
Shelton State Community College 1987 — 1988
2 Qtrs, General
Bessemer Faith Acadmey 1980 — 1986
General Diploma, General, 3.0
Charter Communications September 2015 - Present
Cablevision July 2013 - September 2015
Cablevision August 2011 - January 2013
Skills
Functional..., Requirements Gathering, Requirements..., Use Case Diagrams, Workflow, Defect Tracking, SDLC, Waterfall, Agile Methodologies, SharePoint, Rational Suite, Visio, MS Project, Business Analysis, Project Management, Quality Assurance, Quality Center, User Acceptance Testing
Education
University of New Haven 2009 — 2010
MPA(Masters of Public Administration, Public policy formulation, Public Admin., Cost contamination in Health Care, HealthCare ethics
Sardar Patel University 2007 — 2009
MEB(MBA/IT), Management, Economics, Finance, Internet Security, OAAD, CSS, Marketing
Sardar Patel University 2004 — 2007
B.S (Genetics), Genetics, Zoology, Botany, Bio-Chemistry, Physics, Molecular Biology
California State University, Chico January 2013 - Present
Shasta College August 2009 - August 2013
Charter Communications May 2005 - February 2009
Education
Shasta College 2009 — 2012
Associate of Arts (AA), Humanities/Humanistic Studies
Cox Communications, Inc. 2005 - 2010
APAC Customer Services 2003 - 2003
Charter Communications 2000 - 2001
Starz Entertainment Group, LLC 1998 - 2000
Century Communications 1992 - 1998
Skills
Diversity Leader..., Marketing, Strategic Planning, Marketing Strategy
Education
Sonoma State University 1979 — 1983
MA, BA, Management, Marketing
Charter Communications March 2015 - Present
Skills
Accounting, Tax, Tax Research, Sales & Use Tax, Multi-State Sales Tax, Sales & Use Tax..., Sales Tax, Financial Reporting, Microsoft Excel, Tax Returns, Income Tax, Microsoft Office, Tax Preparation, Tax Law, Tax Advisory, Use Tax, Finance, Process Improvement
Education
Southeast Missouri State University 1992 — 1996
BS
Apex Technology Management March 2010 - Present
Pre-employ.com March 2008 - March 2010
Power Up Techs August 2006 - March 2008
Charter Communications February 2004 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, HTML, C++, father, wife, Information Technology, Healthcare Information..., Windows Server, Server Administration, Server Admin, IT Operations, Citrix, Disaster Recovery, System Administration, Servers, VMware Infrastructure, Citrix Metaframe, VMware, VMware ESX, Active Directory, Virtualization, Microsoft Servers, Dell PowerEdge Servers, Cloud Computing, Troubleshooting, Sonicwall, vSphere, Microsoft SQL Server, LAN-WAN, Wireless Networking, Kaseya, Terminal Server, Dell OpenManage, SQL, Help Desk Support
Education
Shasta College 2004 — 2006
Charter Communications August 2004 - Present
MCI Corporation June 2003 - August 2004
Education
South Carolina State University 2003 — 2004
Charter Communications August 1997 - Present
Skills
Customer Satisfaction, Telecommunications, VoIP, Call Center, Broadband, Call Centers, Telephony, Troubleshooting, Wireless
Education
South Carolina State University
Chartwell Staffing Solutions March 2015 - Present
Corporate Resource Services October 2013 - Present
Charter Communications September 2010 - February 2013
Walmart January 2000 - July 2010
Longs Drugs August 1993 - January 2000
Skills
Sales Management, Management, Problem Solving, Project Coordination, Team Building, Department Budgeting, Production Budgeting, Business Development, Customer Service, Events, Social Networking, Leadership, Strategic Planning, Invoicing, Sales, Direct Sales, Time Management, Lead Generation, Networking, Merchandising, Event Management, Inventory Management, Account Management, Training, Salesforce.com, Cold Calling, Pricing, Call Centers, Team Leadership, Retail, Teamwork, Outlook, Hiring, Recruiting, Interviews
Education
Santa Rosa Junior College 2004 — 2006
Charter Communications
Skills
Optical Fiber, Telecommunications, Broadband
Education
San Jacinto College 1979 — 1979
b
U.S. Army TACOM LCMC February 2013 - Present
Charter Communications September 2004 - Present
Education
Strayer University (SC) 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
South Carolina State University 1988 — 1992
Bachelor of Science (BS), Mechincal Engineering
Greenwood High School
Zayo Enterprise Networks August 2013 - Present
Charter Communications June 2011 - July 2013
LeefNet Corporation February 2008 - May 2011
Skills
OSPF, BGP, MPLS, L2VPN, L3VPN, Metro Ethernet, Cisco IOS, Switching, Routing, IP Addressing, Cisco IOS-XR, Alcatel, WAN, T1s, Frame Relay, Ethernet, VLAN, ASA, Cisco Nexus, VPN, Routing Protocols, Routers, TCP/IP, EIGRP, Networking, Troubleshooting, Cisco Routers, Firewalls, IP, Cisco Technologies
Education
Saint Paul College-A Community and Technical College 2009 — 2011
Computer Network Engineering
Yihe corporation July 2009 - Present
Charter Communications 2002 - 2003
Skills
Accounting, Bookkeeping, Management, Sales Operations, Operations Management, Financial Accounting, Inventory Management, Human Resources, Payroll, Accounts Payable, Accounts Receivable, Collections
Education
UC Irvine 2006 — 2008
Bachelor's degree, Business/Managerial Economics
Santa Monica College 2003 — 2006
Associate's degree, General Studies
Charter Communications November 2012 - Present
Aronov Reality June 2011 - February 2013
Buffalo Wild Wings May 2008 - August 2010
Skills
Windows XP Pro, Microsoft Office, Team-oriented, Public Speaking, Photoshop, Digital Photography, Microsoft Excel, Microsoft Word, Internet Explorer, Medical Terminology
Education
Shelton State Community College 2006 — 2010
Associate of Science (AS), Office Management and Supervision/Paralegal
Northside High School 2003 — 2006
Convergys May 2006 - Present
Charter Communications August 2005 - April 2006
Circuit City September 1999 - August 2005
Skills
Microsoft Office, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Customer Satisfaction, Telecommunications, Process Improvement
Education
Shawnee Community College 1987 — 1989
Cairo High School 1981 — 1985