Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
Charter Communications August 2014 - Present
BIC Graphic USA September 2010 - August 2014
Flint Hills Resources January 2007 - April 2010
Flint Hills Resources January 1999 - December 2006
Gross-Given Mfg Co/APi January 1992 - January 1999
Skills
Employee Relations, Recruiting, Job Analysis, Leadership, Risk Management, Business Planning, Performance Management, Deferred Compensation, HRIS, Workforce Planning, Succession Planning, Onboarding, Labor Relations, Personnel Management, Talent Management, Organizational..., Temporary Placement, Human Resources, Payroll, Policy
Education
Augsburg College
Bachelor of Arts
Charter Communications December 2013 - Present
Lowe's Home Improvement May 2013 - July 2013
GCI - General Communication Inc. 2007 - 2013
US Navy May 1994 - June 2007
Skills
Customer Service, WAN, Ethernet, Broadband, Wireless, Telecommunications, Wireless Networking, Computer Network..., VoIP, IP, Fiber Optics, Telephony, Routers, Customer Satisfaction, Team Leadership, Call Centers, Networking, Troubleshooting, Switches, Cabling
Education
Ashford University 2010 — 2013
Bachelor of Arts (BA), Communications, 3.87
Hanford Joint Union High School 1991 — 1993
Graduate, General
Good Shepherd Lutheran Church June 2015 - Present
Camp Lor-Ray July 2005 - Present
Freelance Video Producer 2003 - Present
Radio Mankato May 2012 - April 2015
George Rogers Clark Documentary November 2010 - July 2012
Ball State University January 2011 - May 2012
Invisions Technical Arts April 2011 - April 2012
Historic National Road Interpretive Center September 2010 - September 2011
Elegant Affairs 2007 - 2011
Charter Communications August 2006 - July 2010
Skills
Video Production, New Media, Strategic Communications, Media Production, Video Editing, Final Cut Pro, Editing, Video, Avid Media Composer, After Effects, Adobe Creative Suite, Social Media, Brand Development, Photography, Photoshop, Facebook, Film, Broadcast, Post Production, Web Design, Producing, Graphic Design, Radio, Videography, Multimedia, Camera Operating, Motion Graphics, Camera, Final Cut Studio, Camera Operation
Education
Bethany Lutheran Theological Seminary 2012 — 2016
Master of Divinity (MDiv)
Ball State University 2010 — 2012
Master of Arts, Telecommunications, 3.97
Martin Luther College 2009 — 2010
Hebrew
Bethany Lutheran College
Bachelor of Arts, Communication
Asurion May 2014 - Present
APSU GIS Center March 2013 - April 2014
Charter Communications 2008 - 2009
GE 2008 - 2008
Riverbend Maximum Security Institution 2006 - 2007
United States Air Force August 2001 - December 2005
Skills
Android Development, Java, XML, C#, C++, HTML, Python, PHP, JavaScript, JSON, Unix, OS X, Linux, Windows, Git, Subversion, Microsoft SQL Server, Visual Studio, CSS, SQL
Education
Austin Peay State University 2011 — 2014
Bachelor's degree, Computer Science
Eppendorf June 2013 - Present
Thermo Fisher Scientific July 2012 - June 2013
Charter Communications March 2012 - July 2012
PCH Hotels & Resorts August 2009 - March 2012
Auburn University May 2011 - October 2011
Auburn University January 2010 - June 2010
Pittsburgh & Porter Paints June 2008 - August 2009
Hampton Inn, Hilton Hotels October 2003 - August 2007
Education
Auburn University 2007 — 2011
Biomedical Sciences, Biological Sciences
Reed Write Marketing June 2011 - Present
Charter Communications October 2010 - August 2011
Standard & Poor's June 2007 - May 2010
Thomson Healthcare January 2004 - May 2007
Thomson Healthcare January 2002 - January 2004
Thomson Healthcare June 2000 - January 2002
Vectra Bank Colorado September 1998 - November 1999
Bentley Management May 1995 - September 1998
Skills
Writing, Marketing Communications, Online Marketing, Internet Marketing, Email Marketing, Marketing freelancer, Search Engine Marketing, Website Management, Project Marketing, Strategic Communications, Public Relations, Copywriting, Marketing Strategy, Blogging, Facebook, Marketing Management, Lead Generation, Social Media Marketing, Marketing, Integrated Marketing, Product Marketing, Web Marketing, Strategy, Corporate Communications, Online Advertising, Market Research, Advertising, Media Relations, Social Networking, Newsletters
Education
Ball State University 1990 — 1995
B.S.
The Dow Chemical Company October 2014 - Present
AVI-SPL August 2011 - October 2014
Charter Media October 2006 - August 2011
Charter Communications 2006 - 2011
Charter Communications 2006 - 2011
Skills
Streaming Media, Webcasting, Telecommunications, VoIP, IP, Troubleshooting, Integration, Wireless, Cisco Technologies, TCP/IP, Project Management, Networking, Managed Services, Linux, Video Conferencing, Mobile Devices, Data Center, Ethernet, Team Leadership, Product Management
Education
Baker College Business and Corporate Services 2008 — 2013
Bachelor's degree, General Business ITS and Microsoft Conecentration
Baker College Business and Corporate Services
Associate's degree, Microsoft and Networking
Charter Communications July 2013 - Present
Comcast November 2008 - December 2011
Comcast August 2007 - November 2008
Comcast July 2006 - August 2007
Comcast June 2004 - July 2006
Comcast Cable March 1999 - May 2004
The Church of Jesus Christ of Latter-day Saints August 1995 - September 1997
Skills
Essbase, Forecasting, Financial Analysis, Accounting, Variance Analysis, Invoicing, Financial Reporting, Accruals, Account Reconciliation, Strategic Financial..., Team Leadership, Telephony, Microsoft Excel, Telecommunications, Budgets, Customer Satisfaction, Finance, Team Building, Process Improvement
Education
Augusta State University 2005 — 2008
Master of Business Administration (MBA), Business Administration and Management, General, 3.58
Augusta State University 1999 — 2005
Bachelor of Business Administration (BBA), Accounting, 3.46
Walmart February 2013 - Present
Charter Communications April 2007 - March 2008
DFCU Financial August 2005 - March 2006
Skills
Sales, Customer Service, Branch Banking, Call Centers, Internet Banking, Dispatching, Management, Medical Office, Medical Records, Office Administration, Multi-line Phone, Spanish Translation, Train the Trainer..., Customer Satisfaction
Education
Ashford University 2010 — 2012
none, Applied Behavioral Science
Davenport University 1989 — 1991
none, Accounting and Secretarial
Charter Communications July 2014 - Present
Manifest Digital June 2012 - July 2014
Augustana College September 2008 - May 2012
River Music Experience June 2011 - September 2011
Other Tongues January 2011 - March 2011
American Red Cross of the Quad Cities December 2009 - May 2010
Skills
User Experience, Content Strategy, Advertising, Research, Social Media, Event Management, Entrepreneurship, Consulting, User Experience Testing, Project Planning, Customer Service, Social Media Marketing, Marketing Research, Press Releases
Education
Augustana College
B.A. Business Administration, Marketing & Management; Minors in Accounting and Communications
ReMax Properties September 2013 - Present
Ferrellgas October 2008 - September 2013
Charter Communications March 2002 - November 2007
Sullivan Direct Marketing January 2000 - March 2002
AT&T Broadband 1997 - 2000
Skills
Call Center, Telecommunications, Vendor Management, Sales Operations, Sales, Management, Call Centers, Process Improvement, Marketing, Customer Satisfaction, Advertising, Program Management, Customer Experience, Customer Service, Leadership, Sales Management, Cross-functional Team..., Inventory Management, Team Leadership, Business Development, Account Management
Education
Auburn University at Montgomery
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services
A Michigan Thing, LLC February 2012 - Present
Promote Social June 2014 - December 2014
Marketing and Publishing Strategies (MAPS) May 2012 - September 2014
70 x 7 Prisoner Re-entry Ministries June 2012 - August 2014
Lakeshore Housing Alliance 2011 - 2014
Neighborhood Housing Services June 2010 - August 2010
New Focus and Money Enough April 2010 - August 2010
Val-Pak May 2006 - August 2006
Holland Flashes and Holland Sentinel July 2002 - May 2003
Charter Communications September 1999 - January 2003
Skills
Strategic Planning, Budgeting, Social Services, Event Marketing, Promotions, Non-profits, Television, Public Speaking, Writing, Social Networking, Marketing Strategy, Social Media, Social Media Marketing, Event Planning, Customer Service, Blogging, Press Releases, Newsletters, Public Relations, Facebook, Marketing Communications, Email Marketing, Word, Online Marketing, Event Management, Microsoft Office, Advertising, Advertising Sales, SEO, Editing, Online Advertising, Outlook, Customer Relations, Market Research, PowerPoint, Web Content Management, Fundraising, PPC, Google Analytics, SEM, Wordpress, Media Relations, Direct Marketing, Digital Marketing, Problem Solving, Market Planning, Copywriting, Budgets, Creative Direction, Training
Education
Baker College of Muskegon 2008 — 2012
Bachelor of Applied Science (BASc)
Ball State University 1985 — 1988
Marian University 1983 — 1985
Forest Hills Central High School
High School Diploma
AT&T November 2007 - Present
The Home Depot September 2012 - January 2013
Momentum Telecom August 2003 - October 2007
Charter Communications June 2002 - August 2003
Skills
Customer Service, Sales Process, Account Management, Marketing Strategy, Strategic Planning, Sales, CRM, Management, Creative Services, Advertising, Customer Relations, Marketing, Telecommunications, Product Lifecycle..., Digital Cable, PowerPoint, SharePoint, Communication, Video Editing, Microsoft Excel, Promotions, Editing, Production, Spanish-speaking, English, Salesforce.com, Epicor, Marketing Management, Social Media, Digital Strategy, Call Centers, call center management, Training, Sales Management, Leadership, Team Building, Microsoft Office, Team Leadership, Negotiation, Sales Operations, Budgets, Social Networking, Public Speaking
Education
Ashford University 2010 — 2012
Masters of Business, Marketing
University of Alabama at Birmingham 1997 — 2002
Bachelors of Arts, Communication Studies
Cintas August 2013 - Present
Charter Communications January 2013 - August 2013
Azusa Pacific University 2009 - May 2013
TeachOverseas.org May 2012 - September 2012
Skills
Management, Leadership, Delegation, Microsoft Office, Data Mining, Applications, Mac OS X, Social Media Marketing, SPSS, Customer Service, Time Management, Writing, Microsoft Excel, Teamwork, PowerPoint, Resource Management, Employee Relations, Employee Training, Forecasting, Facebook, Event Planning, Social Media, Microsoft Word, Social Networking, Research
Education
Azusa Pacific University 2009 — 2013
Bachelor of Business Administration (BBA)
ADS Security January 2015 - Present
Charter Communications October 2005 - January 2014
Charter Communications May 2012 - January 2013
Skills
Sales Management, Microsoft Office, New Business Development, Customer Service, Sales, Public Speaking, Account Management, Event Planning, Management
Education
Auburn University at Montgomery 2000 — 2005
Charter Communications January 2015 - Present
Comcast Cable October 2013 - January 2015
Comcast Cable March 2012 - October 2013
Comcast Cable August 2011 - March 2012
Comcast Cable May 2007 - August 2011
Best Buy October 2004 - April 2007
TNS Technology November 2003 - October 2004
Datastream November 2001 - November 2003
Deloitte 1998 - 2001
Sprint 1993 - 1998
Skills
Cross-functional Team..., Program Management, Strategy, Analysis, Management, Project Management, Process Improvement, Broadband, Business Process, Analytics, System Administration, SQL, Customer Experience, Telecommunications, Direct Sales, Microsoft SQL Server, Cable Television, Team Management, Software Project..., Software Implementation, Commissioning Management, Telecommunications..., Process Simulation, iComp Commission..., AmDocs, CSG, SSRS, Project Coordination, Vendor Management, Business Analytics, Process Development, Indirect Channel Sales, Cable Management, InfoQuest Commission..., SFA, Teradata Data Warehouse, Telephony, Requirements Analysis, Training, Requirements Gathering, Team Building, Marketing Analytics, Business Intelligence, Business Strategy, Git, Github, R, Salesforce.com, SAS, Leadership
Education
Auburn University at Montgomery 1983 — 1986
BSBA, Marketing and MIS
Auburn University 1982 — 1983
Bachelor of Science in Business Administration, Business Administration and Management
ScentAir Technologies July 2014 - Present
CBRE September 2011 - June 2014
Sprint Nextel September 2010 - September 2011
Charter Communications September 2009 - September 2010
Farmers Insurance April 2008 - September 2009
Fifth Third Bank October 1995 - March 2009
Skills
Sales, Customer Service, Team Building, Training, Call Centers, Facilities Management, Management, Telecommunications, Leadership, Coaching, Supervising, Invoicing, Investment Banking, Vendor Management, Database Administration, SharePoint, Citrix, Service Insight, Corrigo, 401k Rollovers, Mutual Funds, Fixed Annuities, Variable Annuities, saleslogix, MAS, Contract Negotiation, Public Speaking, Microsoft Office, Customer Satisfaction, Strategic Planning, Customer Retention
Education
Strayer University 2015 — 2017
Engineer’s Degree, Project Management
Ashworth College 2013 — 2014
PMP, CFM, Property Management and Real Estate Management
Davenport University 1999 — 2003
Business Administration and Management
Muskegon Heights Senior High
Diploma, Academic
Charter Business August 2014 - Present
Charter Communications November 2012 - Present
KLC October 2009 - July 2012
AT&T April 1999 - April 2009
Skills
Wireless, Telecommunications, Telephony, Network Design, Unified Communications, Video Conferencing, Billing, Call Center, Mobile, Provisioning, Network Operations, Technical Training, Remedy, T1, Deployment, Product Management, PBX, Account Management, Long Distance, Data Center, Troubleshooting, Network Security, Consultative Selling, Solution Selling, Customer Satisfaction, Integration, Software Project..., Team Leadership, Operation, Requirements Analysis, Sales Process, Service Delivery, Managed Services
Education
Baker College Center for Graduate Studies 2009 — 2012
Masters of Science, Computer Science Technologies
University of Phoenix
Business Administration, eBusiness
Charter Communications December 2010 - Present
AT&T June 1995 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Budgets, Account Management, Customer Satisfaction, Marketing, Sales, Managed Services, Cloud Computing, Telecommunications
Education
Auburn University, College of Business 1990 — 1994
Bachelor's degree, Marketing
State of Tennessee December 2004 - Present
FreeLance Productions February 2003 - April 2007
Charter Communications July 1991 - February 2004
Skills
Photoshop, Premiere, Photography, Videographer, Video Editing, Media 100, Avid Xpress, Adobe Creative Suite, HD Video, Technical Direction, Inscriber, Lighting, Government, Writing Ad Copy, Computer Graphics, Multi-camera Directing, Media Relations, Strategic Communications, Corporate Communications, Internal Communications, Facebook, Press Releases, Production Management, Commercials, Videography, Broadcast, Video, Editing, Film, Project Management, Sound, Video Production
Education
Austin Peay State University 1987 — 1991
Diversified Acquiring Solutions February 2014 - Present
National Bankcard Inc June 2010 - December 2013
Genesis Home Mortgage November 2008 - May 2010
Charter Communications June 2005 - October 2008
Delmar Financial Company February 2003 - May 2005
Mason Credit counseling July 2001 - January 2003
Harrison Securities November 2000 - June 2001
Skills
Computer Hardware, Dreamweaver, Avaya IP Telephony, Troubleshooting, Software Installation, Networking, Salesforce.com, Sales Process
Education
Augsburg College 1996 — 2000
Bachelor's degree, Political Science; Spanish Language and Literature
Ward Melville HS 1993 — 1996
Regents Diploma, General Studies
Charter Communications July 2014 - Present
US Army February 2007 - June 2013
Skills
Databases, Java, Windows, C++, C, HTML, Database Administration, Microsoft Office
Education
Austin Peay State University 2013 — 2016
Bachelor of Science (BS), Information Technology
Central Texas College 2009 — 2010
MCSA - Microsoft Systems Administrator
Apple September 2014 - Present
Apple April 2013 - September 2014
Apple February 2011 - April 2013
Apple May 2009 - February 2011
Charter Communications August 2004 - May 2009
inCode Telecom Group October 2003 - August 2004
Cathedral Software October 2001 - October 2003
Openwave March 2001 - October 2001
Sun Microsystems July 2000 - March 2001
LRS February 1998 - July 2000
Skills
Solaris, Unix, System Deployment, Perl, Linux, TCP/IP, Cloud Computing, Technical Support, Shell Scripting, System Architecture, High Availability, Integration, Virtualization, Apache, Nagios, LDAP, Software Development, Mobile Devices, RedHat, Scripting, Java, Building Automation, Databases, Objective-C, C, Infrastructure Capacity..., Telecommunications, Python
Education
University of California, Santa Cruz 2014 — 2016
Work in progress..., Computer Science
Baker University 1991 — 1995
Bachelor of Science, Psychology, Minor Studio Art
Charter Communications November 2012 - Present
Charter Communications August 2012 - November 2012
VSHP October 2011 - June 2012
Comcast March 2011 - October 2011
Comcast February 2008 - March 2011
Skills
Workforce Management, Call Center, Customer Experience, Telecommunications, Outlook, Microsoft Excel, Customer Service, Microsoft Office, Process Improvement, Team Building, Troubleshooting, Microsoft Word, Call Centers, Sales, Management, Time Management, Team Leadership, Leadership, Telephony
Education
Austin Peay State University 1996 — 1997
Criminalistics and Criminal Science
Kendall Jr Sr High School 1987 — 1993
Graduated
Comcast April 2003 - Present
Charter Communications June 2000 - March 2003
Booz Allen Hamilton June 1997 - June 2000
SAIC June 1995 - June 1997
Skills
Telecommunications law, Creative Writing, Contract Negotiation, Grant Writing, News Writing, Cable Television, Broadband Networks, Cable Broadband, Broadband, Team Leadership, Call Centers, Media Relations, Telecommunications, Strategic Partnerships, Customer Service, Public Speaking, Strategy
Education
Northwestern University 1994 — 1995
Master of Science -- Medill School of Journalism, Journalism
Indiana University Robert H. McKinney School of Law 1989 — 1991
Doctor of Law (JD), International Law and Legal Studies
Ball State University 1983 — 1987
Bachelor of Arts, Political Science and Legal Administration, Cum Laude Graduate
Cresa January 2015 - Present
GLS Worldwide LLC January 2014 - October 2014
Ascent Processing Inc January 2013 - January 2014
NAI Shames Makovsky August 2012 - January 2013
Boxer Property August 2011 - July 2012
Grillo Commercial Real Estate April 2011 - August 2011
Charter Communications February 2010 - March 2011
Innovative Consulting Group September 2006 - February 2010
CB Richard Ellis June 2003 - August 2006
Virginia College November 2001 - June 2003
Skills
Commercial Real Estate, Commercial Leasing, Real Estate Marketing, Marketing Management, Marketing Communications, Marketing, Advertising, Email Marketing, Social Media, Marketing Strategy, Salesforce.com, Copywriting, Management, Social Media Marketing, Sales, Social Networking, Time Management, Strategy, Press Releases, Start-ups, Newsletters, Real Estate, Event Planning, Online Marketing, Direct Marketing, Proofreading, Editing, Writing
Education
Texas State University-San Marcos 1995 — 1997
Bachelor of Science, Marketing
Austin Community College 1992 — 1995
Associate of Science, Business Administration
The American School of Real Estate Express 2014 — 2015
180-Hour Texas Pre-License Education
American Writers & Artists Inc. (AWAI) 2012 — 2012
Copywriting
Penn Foster Career College 2009 — 2010
Graphic Design
Penn Foster Career College 2008 — 2008
Business Marketing Writing
Penn Foster Career College 2004 — 2005
Fitness & Nutrition
LogoGarden, Inc. November 2014 - Present
Dominion Enterprises February 2009 - November 2014
Charter Communications March 2007 - January 2009
Adelphia Communications February 2000 - July 2006
Clear Channel Radio May 1996 - November 1999
MTV Networks Affiliate Marketing and Sales February 1995 - February 1996
Skills
Online Marketing, Lead Generation, Online Advertising, Digital Marketing, Advertising, Marketing Strategy, Direct Marketing, New Business Development, Strategy, Marketing Communications, Strategic Planning, SEM, Digital Media, Advertising Sales, B2B, Leadership, Sales Management, New Media, Marketing Management, Marketing, Interactive Marketing, Product Development, Interactive Advertising, Social Media Marketing, Management, Integrated Marketing, B2B Marketing, Marketing Research, Sales Operations, Sales, Email Marketing, Competitive Analysis, P&L Management, Promotions, Social Media, SEO, E-commerce, Selling, Mobile Marketing, Strategic Partnerships, Business Strategy, Brand Management, Web Analytics, Product Marketing, PPC, Affiliate Marketing, Market Planning, Customer Acquisition, Digital Strategy, Business Planning
Education
Washington University in St. Louis 2007 — 2009
MBA
Auburn University 1990 — 1994
BS
Office Depot May 2013 - September 2013
Charter Communications September 2012 - January 2013
Primerica 2013 - 2013
LetsTalk.com December 2009 - May 2011
Skills
sales
Education
ATI Career Training Center-North Richland Hills 2011 — 2012
Medical/Clinical Assistant
Washoe County School District April 2015 - Present
Charter Communications April 2014 - April 2015
United States Marine Corps July 2005 - May 2014
Skills
Organizational..., Problem Solving, Training, Security Clearance, Military Operations, DoD, Dedicated Professional, Program Management, Military, Initiator, Focused Execution, Multitasking Skills, Highly Ambitious, SIGINT, Versatility, Motivated self-starter, Business Strategy, Fitness Training, Bodybuilding, Fitness Instruction, Fitness Consulting, Management
Education
Ashford University 2010 — 2014
Bachelor of Arts (B.A.), Organizational Management
Ashford University
Master of Arts (M.A.), Public Administration
NaviSite February 2014 - Present
Cbeyond April 2013 - December 2013
Alchemy Communications, Inc. August 2012 - April 2013
NSite Solutions May 2003 - July 2012
Charter Communications November 1997 - March 2003
TST on Ramp 1993 - 1997
Skills
Solution Selling, Complex Sales, Miller-Heiman Strategic..., Strategic Selling, Salesforce.com, Question Based Selling, Selling to VITO, Karrass, Quota Achievement, Enterprise Solution..., C-Level Sales, Pipeline Growth, Sales Cycle Management, Data Center, OpenStack, Co-location, Managed Services, Cloud Computing, Apache CloudStack, Virtualization, VMware, SaaS, VoIP, Disaster Recovery, Business Development, SAN, Professional Services, TCP/IP, Citrix, VDI, Mobile Devices, NAS, Unified Communications, NetApp, Hardware, Enterprise Software, Strategy, Storage, LAN-WAN, Channel Partners, Hosted Services, Sales Process, B2B, New Business Development, Consulting, Hyper-V, Strategic Partnerships, Business Alliances
Education
Azusa Pacific University 2002 — 2003
BS Applied Management, Business Management
Eagle Energy Services, LLC November 2014 - September 2015
Comcast Cable August 2014 - November 2014
Southland Dodge Chrysler Jeep Ram December 2012 - May 2014
Charter Communications September 2009 - November 2012
Nolatek November 2006 - March 2009
Check Into Cash December 2004 - July 2005
South Terrebonne High School August 2004 - May 2005
Houma Bayou Bucks NIFL 2001 - 2004
Cajun.net Internet Services November 2000 - November 2003
Houma Hawks Independent Professional Baseball League October 2002 - August 2003
Skills
Marketing, Advertising, Social Media, Sales, Sales Operations, Direct Sales, Photography, Email Marketing, Customer Service, CRM, Retail, Customer Retention, Blogging, Business Development, Marketing Communications, Direct Marketing, Cold Calling, B2B, Sports, Online Advertising, Sales Process, Advertising Sales, Digital Marketing, Ebay Sales, Web Design, Social Media Marketing, Social Networking, Online Marketing, Digital Media, Website Development, Marketing Strategy, Baseball History, Coaching Baseball, Cash Handling Experience, Web Content Management, Game Day Operations, PayPal, Billing Systems, Collections, Grocery Industry, Dairy Products, Microsoft Office, Office Equipment, Open Office, Research, Shipping & Receiving, FedEx, UPS, Pallet Jack and Forklift
Education
Penn Foster 2015 — 2016
Career Diploma, Computer Support Technician
Jones/NCTI 2010 — 2011
Certificate, General Sales, Internet Customer Service
Kaufman Foundation FastTrac 2008 — 2008
Certificate, Entrepreneurship, Business Plan
Ashworth College 2007 — 2008
Diploma, Small Business Management
L.E. Fletcher Techincal Community College 2004 — 2004
Computer repair, speech, psychology
New York Institute of Photography 2003 — 2004
Diploma, Profesional Photography
South Terrebonne High School 1996 — 1999
Diploma, Multi Media, Business
Royce Services May 2012 - Present
Charter Communications November 2011 - March 2013
Kwik Trip, Inc. June 2006 - November 2011
Education
ITT TECHNICAL INSTITUTE 2011 — 2014
Associate's Degree, Computer Network Systems
Austin Community College 2009 — 2010
General Studies
ROCHESTER COMMUNITY & TECHNICAL COLLEGE
General Studies
Charter Communications December 2009 - Present
Trane October 2005 - December 2009
Cox Communications January 2000 - September 2005
General Motors April 1994 - January 2000
Skills
Collections, Recoveries, Six Sigma, Competitive Analysis, Fraud Prevention, Assets Recovery, Telecommunications, Vendor Management, Call Center, Process Improvement, Contract Negotiation, Leadership, Managed Services, Program Management, Management, Sales, Sales Management, Sales Operations, Salesforce.com, Strategic Planning, Strategy, Call Centers, Customer Satisfaction
Education
Baker College Center for Graduate Studies
MBA, Business Administration
Eastern Michigan University 1991 — 1994
Business Administration
Dakkota Integrated Systems September 2014 - Present
Baker College March 2011 - September 2014
Western States Envelope & Label July 2012 - September 2013
North Branch Nursery, Inc February 2008 - January 2011
Mold Masters Company October 2006 - January 2008
Charter Communications 2000 - 2008
Charter Communications June 2000 - October 2006
Charter Communications January 2004 - January 2006
Charter Communications January 2000 - January 2001
Mantex Corporation January 1996 - January 2000
Skills
Compensation, Employee Engagement, Benefits, Policy, Payroll, Safety, Career Development, Employee Recognition, Employee Retention, OSHA 30-Hour, Employee Benefits, Training, Management, New Hire Orientations, Benefits Administration, Deferred Compensation, Employee Relations, Human Resources, Staff Retention
Education
Baker College of Flint 2011 — 2014
Bachelor of Business Administration (BBA), Human Resources Management and Services
Baker College of Flint 1994 — 1996
Associate Degree, Business
East High School 1974 — 1977
Spectrum Enterprise Solutions April 2012 - Present
ESPN3 January 2012 - Present
ESPNClarksville September 2010 - Present
Fox College Sports September 2012 - July 2014
Wazoo Sports September 2010 - August 2012
Charter Communications January 2006 - April 2012
Charter Business 2001 - 2006
J.C. Bradford & Co. March 1997 - March 2001
Charter Communications February 1989 - March 1997
WKAG TV-43 1985 - 1989
Skills
Public Relations, Radio, Media Relations, Video, Sales, Telecommunications, Sports, Public Speaking, Team Leadership, New Business Development, Advertising, Television, Broadcast, Social Media, Direct Sales, Account Management, Management, Salesforce.com, Networking, Leadership, Customer Satisfaction, Radio Broadcasting, Customer Retention, Marketing, Marketing Communications, Cold Calling, Team Building, Social Media Marketing, Social Networking, Advertising Sales, Facebook, Time Management, Digital Media, Digital Marketing, Video Production, Video Editing, Online Advertising, Sales Process, Copywriting, New Media, Event Planning, Internet, VPN, MPLS VPN, SIP Trunking, Optical Network, Voice & Data Convergence, Telephony, WAN, Broadcast Television
Education
Austin Peay State University 1983 — 1987
BS, Mass Communications
JSJ Corporation August 2015 - Present
Cornerstone University October 2014 - August 2015
Cornerstone University February 2014 - October 2014
Charter Communications August 2010 - January 2014
West Michigan Academy of Arts and Academics July 2008 - July 2010
First Presbyterian Church of Grand Haven September 2002 - January 2009
Circuit City November 1998 - January 2003
Skills
Switches, Routers, Cisco Technologies, Taxidermy, Wireless Networking, Cisco IOS, Technology Integration, Networking, Servers, Wireless, Computer Hardware, Software Installation, Help Desk Support, Corporate Espionage, ITIL, LAN-WAN, Training Videos, Modems, Fax, Testing, CCENT, Macintosh hardware, Macintosh Applications, Windows, iOS, Android
Education
Baker College Center for Graduate Studies 2007 — 2011
Microsoft Networking, Computers
Pinnacle Technical Resources April 2013 - Present
JCMR Technology January 2012 - Present
Advanced Call Center Technologies October 2010 - October 2011
Sykes March 2010 - August 2010
Charter Communications August 2006 - May 2010
Charter Communications March 2005 - March 2007
Citi April 1994 - March 2005
Nova House Association, Inc. September 1990 - November 1993
Skills
Call Center, Coaching, Customer Service, Workforce Management, Performance Management, Mentoring, Hiring, Organizational..., Process Improvement, Staff Development, Customer Relations, Team Building, Supervisory Skills, Leadership Development, Customer Satisfaction, Problem Solving, Strategic Planning, Change Management, Team Leadership, Employee Relations, Vendor Management, Microsoft Office, Sales Management, Employee Engagement, Excel, Interviewing, Word, Business Strategy, Telecommunications, Call Centers, Customer Experience, Microsoft Excel, Training, Program Management, Cross-functional Team..., Operations Management, Troubleshooting, Outsourcing, SharePoint, Human Resources, Recruiting, SDLC, Leadership, Forecasting, Analysis, Customer Retention, Business Process..., Data Center, Networking, Business Analysis
Education
Ashford University 2007 — 2009
MBA, Organizational Leadership
University of Dayton 1990 — 1993
MA, Clinical Psychology
East Tennessee State University 1985 — 1990
BS, Psychology
Coldwell Banker United January 2010 - January 2011
RealtySouth August 2004 - January 2009
ReMax Realty Brokers 2005 - 2006
Charter Communications 2000 - 2004
Education
Auburn University 1990 — 1994
International Business, Finance/Spanish
Charter Communications April 2015 - Present
Charter Communications January 2012 - Present
Charter Communications October 2009 - Present
Philips Lifeline September 1999 - October 2009
Skills
Wireless, Routers, VoIP, Telephony, Networking, Fiber Optics, Broadband, Cabling, Wireless Networking, Computer Network...
Education
Assabet Valley Regional Technical School 1988 — 1992
Woodworking
Capital Consulting Associates (CCA) January 2011 - Present
Charter Communications September 2007 - November 2010
Skills
Staffing Services, Recruiting, Telecommunications, Interview Skills, Sourcing, Contract Recruitment, Human Resources, Interviews, Screening, Temporary Placement, Management, Networking, Hiring, Job Descriptions, Negotiation, Wireless
Education
Austin College
Bachelor of Science (BS), Computer Engineering
Pulse Travel July 2014 - Present
Travel Leaders Corporate, LLC February 2005 - July 2014
Charter Communications March 2000 - February 2005
Skills
Tourism, Customer Service, Hotels, Business Travel, Teamwork, GDS, Microsoft Office, Hotel Booking, Car Rental, Microsoft Word, PowerPoint, Microsoft Excel, Customer Satisfaction, Airlines, Ticketing, Airline Reservations, Reservation, Airline Ticketing, Travel Agency, English, International Travel, IATA, Bookings, Lodging, Online Travel, Travel Planning, Hospitality Industry, Travel Arrangements, Flights, Listening to customers, Airports, Committed to Customer..., Customer-focused Service, Passion for Quality, Exceeding Expectations, Service Orientation, Commitment to Customer..., Customer Driven, Passion for Success, High Energy Level, Outstanding people..., Sabre, Sales
Education
Baker College of Muskegon 1996 — 1998
Associates in Business, Travel and Tourism
West Catholic High School 1992 — 1996
College Prep, General Studies
Auburn University June 2006 - Present
J. Smith Lanier & Co. June 2005 - June 2006
J. Smith Lanier & Co. July 2004 - June 2005
Charter Communications July 2001 - August 2003
TCI/AT&T Broadband February 1996 - July 2001
Southern Insurance Consultants, Inc. August 1991 - February 1996
Skills
Coaching, Strategic Planning, Performance Management, Recruiting, Talent Acquisition, Human Resources, Sourcing, New Business Development, Microsoft Office, Marketing, PowerPoint, Account Management, Employee Relations, Microsoft Excel, Customer Service, Talent Management, Team Building, Leadership Development, Analysis, Leadership, Sales
Education
Auburn University, College of Business 1989 — 1992
Business Administration, Marketing
Charter Communications July 2013 - Present
Encompass Digital Media, Inc. September 2009 - July 2013
Compass Display Group July 2008 - November 2008
Skills
InDesign, Adobe Creative Suite, Sketching, Digital Media, Photoshop, Illustrator, Packaging, Product Design, Social Media, Drawing, Creative Problem Solving, Marketing, Graphic Design, Concept Development, Creative Direction, Industrial Design, Advertising, Blogging, Design Strategy, Photography, Public Speaking, Podcasting, Improvisational Comedy, WordPress, Mac, Branding & Identity, Brand Development, Digital Marketing, Live Broadcast, Master Control, PowerPoint, Microsoft Office, Web Development, Creative Writing, Commercials, Marketing Communications, Video Editing, Video Production
Education
Auburn University 2004 — 2007
BS, Industrial Design
Cisco October 2012 - Present
Cisco Systems 2010 - September 2012
Charter Communications 2009 - 2010
layerX Technologies June 2006 - August 2008
NextiraOne April 2003 - April 2006
LongBoard December 2000 - February 2003
Tachion Networks November 1999 - October 2000
Ascend Communications April 1998 - November 1999
Zylan 1998 - 1999
3Com July 1995 - April 1998
Education
Dallas Baptist University 2002 — 2005
Business Management
Austin Community College 1985 — 1986
Electrionic Technologies
University of Maryland University College 1982 — 1983
Computer Science
United States Army Signal School 1981 — 1982
Telecommunications
BMO Harris Bank / M&I Marshall & Ilsley Bank 2010 - March 2012
Charter Communications January 2007 - April 2008
Edgerton Hospital & Healthcare Services 2000 - 2006
Skills
Procurement, Inventory Management, Distribution Management, Strategic Sourcing, Supplier Sourcing, Contract Management, Materials Management, Staff Management, Management, Purchasing, Analysis, Supply Chain Management, Sourcing
Education
Aurora University
Masters, Business
Western Illinois University
Bachelors, Biological Sciences
Charter Communications April 2015 - Present
StationDigital July 2014 - March 2015
Vacationpapa.com September 2013 - June 2014
Monsanto October 2010 - September 2013
Monsanto February 2004 - October 2010
Endeva Services Ltd, Swindon, UK November 2001 - January 2004
ApplianceZone Ltd (An Accenture Venture), Windsor, UK April 2001 - October 2001
Mirronex Technologies, Bangalore, India June 2000 - March 2001
Future Focus Infotech January 1999 - May 2000
Skills
Agile Methodologies, Biotechnology, Product Development, Oracle, Software Project..., Quality Assurance, Team Management, SDLC, Test Automation, Requirements Analysis, Business Analysis, SOA, Databases, Solution Architecture, Program Management, IT Strategy, Integration, Enterprise Software, Testing, Management, Software Development, Leadership, Enterprise Architecture, Analysis, Outsourcing, Project Planning, Business Intelligence, Strategy, SQL, Cloud Computing, Unix, Process Improvement, Web Applications
Education
B. M. S. College of Engineering 1995 — 1997
MBA, Marketing
Yuvaraja College 1992 — 1995
Bachelor of Science
Bright House Networks January 2011 - Present
VCI Solutions 2009 - 2010
NBC Universal 2008 - 2009
Belo 1998 - 2008
WKAG-TV43 1994 - 1998
Charter Communications 1991 - 1994
Skills
Eclipse, OSI, MediaOcean,, WideOrbit, Sundance, Harris Automation, Orion, SIMS, Advision, CMR, TIM, Strata, Dealmaker, Business Objects, Visio, Microsoft Office, Microsoft Excel, Microsoft Project, Customer Service, Project Management, MS Project, Access, Strategic Planning, Deal Execution, Operations Management, Project Planning, Sales, Human Resources, Troubleshooting, Inventory Management, Time Management, Product Development, Sales Process, Interviews, Sales Management, Leadership, Management, Training, Strategy, Account Management, Integration
Education
Austin Peay State University 1985 — 1990
Bachelor of Business Administration (B.B.A.), Marketing
Austin Peay State University
BBA in Marketing, College of Business
Praxair June 2014 - Present
Waste Management, Inc. March 2009 - April 2014
TravelPlex American Express September 2007 - January 2009
Charter Communications October 2006 - September 2007
Enterprise Rent-A-Car March 1998 - August 2004
Southwest Airlines November 1998 - April 2004
American Airlines 1994 - 1999
Skills
Call Center, Customer Service, Microsoft Office, Sales, Process Improvement, Customer Satisfaction, Call Centers, Microsoft Excel, Troubleshooting, Negotiation, Outlook, Account Management, Team Building, Microsoft Word, Leadership, Team Leadership, Salesforce.com, Training, Customer Experience, Management, Time Management, Sales Management, Operations Management, Recruiting, Performance Management, Sales Operations, Coaching, Forecasting, Employee Relations, CRM, Human Resources, Contract Negotiation
Education
St. Louis Community College 2001 — 2010
Austin Community College 1992 — 1994
Business
Charter Communications June 2014 - September 2014
Charter Communications September 2000 - March 2013
The Guidance Center 1993 - 1997
Skills
Employee Relations, Performance Management, Employee Recognition, Workforce Planning, FMLA, Employee Engagement, Onboarding, Talent Acquisition, Talent Management, Succession Planning, HR Policies, Organizational..., PeopleSoft, Sales Compensation, M & A, ADA compliance, Project Management, Change Management, Leadership/Mentoring, Cross Functional Team..., Recruitment Strategy, Training, Safety, EEO/AA Compliance, FLSA, Diversity & Inclusion, HRIS, Taleo, ADP Payroll, Employment Law, Payroll, Union Avoidance, Human Resources, Recruiting
Education
Assumption College
Bachelor of Arts (B.A.), Economics and Foreign Affairs, Magna Cum Laude
Wachusett Regional High School
Diploma, College Prep
Charter Communications August 1985 - Present
Alabama January 1999 - June 2001
TCI of Alabama January 1990 - January 1999
Skills
Call Center, Telecommunications, Customer Satisfaction, Customer Retention, Sales Management, Account Management, Customer Service, Avaya, P&L Management, Managed Services, Customer Experience, Call Centers, Broadband, Telephony, VoIP, Budgets, Wireless, Optical Fiber, Direct Sales, Ethernet, Solution Selling, Sales Operations, DOCSIS, Salesforce.com
Education
Macon Academy 1966 — 1978
Auburn University
Charter Communications September 2010 - Present
Nortel Networks 2000 - 2003
Skills
CSG, DOCSIS, Broadband, Cable Modems, ICOMS, CMTS, HFC, Telecommunications, PRI, Cable Television, VoIP, Optical Fiber, Telephony, Long Distance, Ethernet, Cable Broadband, T1, Fiber Optics, IP, Coax, Call Centers, Co-location, Network Design, Cabling, WAN, Managed Services, MPLS, Wireless, SIP, Direct Sales, Account Management, SIP Trunking, CRM, Network Engineering, Internet Services, Cisco Technologies, Unified Communications, Metro Ethernet, Cables, IPTV, LAN-WAN, New Business Development, Management, Switches, Network Architecture, Routing, Routers, Computer Network..., Business Development, VOD
Education
Ashford University 2010 — 2012
Organizational Management, Business Administration and Management, General, 3.8
Alameda University 2004 — 2005
Master of Business Administration (MBA), Business Administration and Management, General, 3.32
Warner Pacific College 1982 — 1985
Centralia Community College, Business Administration and Management, General
Charter Communications December 2012 - Present
Shred-it 2010 - 2012
Dasher Technologies January 2008 - March 2010
CompUSA January 2005 - January 2008
Network Telephone October 2003 - January 2005
Verizon Wireless January 2001 - January 2003
Arch Communications 1991 - 2001
Skills
Salesforce.com, Sales Management, Building Relationships, Channel Sales..., Solution Selling, Business Relationship..., Sales Operations, Selling, Setting Appointments, Android, Business Development, Territory Manager, Strategic Partnerships, Direct Sales, Leadership, Account Management, Managed Services, Management, Channel, Sales Process, Contract Negotiation, B2B, Telecommunications, Networking, CRM, Sales, Marketing, Customer Satisfaction, Wireless, Enterprise Software
Education
Auburn University at Montgomery 1974 — 1978
Business Administration
Charter Communications January 2015 - Present
The Home Depot April 2010 - May 2014
NBCUniversal, Inc. August 2012 - December 2012
Education
Western Connecticut State University 2006 — 2013
Bachelor of Arts (B.A.), communication studies
Ashland University 2007 — 2007
Sports communication
Mediacom Communications September 2013 - Present
Total Vision Payday October 2007 - May 2009
Charter Communications January 2001 - August 2003
Charter Communications November 1999 - December 2000
Falcon Television Advertising October 1998 - November 1999
TCI April 1995 - September 1998
Telecable January 1992 - March 1995
John Bransby Production November 1987 - November 1991
The Fitness Shop August 1985 - October 1987
The Decatur Daily February 1984 - July 1985
Skills
Direct Sales, Account Management, Cold Calling, Sales, B2B, Sales Process, Customer Retention, Salesforce.com, Sales Management, Marketing, Sales Operations, Direct Marketing, Customer Satisfaction, Marketing Strategy, Advertising, Sales Presentations, Customer Service, Call Centers, Selling, New Business Development, Lead Generation, Strategic Planning, Microsoft Office, Social Media Marketing, Email Marketing, Marketing Communications, Telecommunications, Solution Selling, Team Leadership, Team Building, Customer Experience, Market Planning, Advertising Sales, Competitive Analysis, Online Marketing, Social Networking, Time Management, Training, Management, Forecasting, Market Research, Retail, P, Key Account Management, Broadband, Wireless, Team Management, VoIP
Education
Auburn University 1978 — 1980
Bachelor's degree, Criminal Justice and Psychology
Jacksonville State University 1976 — 1978
Live Ops February 2012 - March 2015
JCIM LLC September 2011 - November 2011
Charter Communications November 2006 - April 2008
Charter Communications July 2005 - October 2006
Charter Communications August 2003 - July 2005
TDM Group April 2002 - June 2003
TeleTech June 1999 - March 2002
Regions Financial Corporation July 1996 - January 1999
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Customer Satisfaction
Education
Lawson State Community College-Birmingham Campus 2014 — 2016
Registered Nursing/Registered Nurse
Ashworth College 2014 — 2015
Certificate, Pharmacy Technician/Assistant, 4.0
Market Source - Brand Ambassador for HP April 2015 - Present
Deems Web Development - Houston, TX August 2014 - Present
MarketSource August 2014 - April 2015
MarketSource September 2011 - August 2014
Deems Web Development - Muskegon, MI August 2006 - August 2014
Deems Web Development at Secor Network Solutions April 2012 - September 2013
Deems Web Development at MiBiz July 2011 - May 2012
SSI Mediatechnologies - Silver Street Inc. July 2007 - January 2008
TEK Systems April 2007 - July 2007
Charter Communications December 2006 - February 2007
Skills
Computer Maintenance, Network Administration, Purchasing, Office Administration, Web Development, Joomla, Server 2000-2008, VMware, VirtualBox, Ubuntu, Backtrack, Workbench, MySQL, Web Design, PHP, HTML, Linux, WordPress, CSS, XHTML, Databases, Dreamweaver, JavaScript, Windows Server, Access, Flash, XML, Troubleshooting, Java, Windows, Manufacturing, SQL, Forklift Operator, Assembly, Machine Operator, Eclipse, NetBeans, CMS, Computer Repair, CakePHP, Open Source, Photoshop, Apache, Front-end, LAMP, Proxmox, ESXi, VMware Workstation, vSphere, Webmin
Education
Baker College Center for Graduate Studies 2004 — 2013
Associates, Networking - Microsoft Option
Baker College Center for Graduate Studies 2004 — 2011
Bachelor, Web Development
Baker College Center for Graduate Studies 2004 — 2007
Associates, Web Design
NCO Academy, U.S 1988 — 1988
Certificate of Graduation, NCO Academy - US ARMY
US Army TAMMS/PLL School 1983 — 1983
Certificate, Purchasing; Enlisted
Supply School, U.S 1982 — 1982
Vocational, Supply and Logistics
US Army 1982 — 1982
Basic Training, Lower Enlisted
Ravenna High School 1977 — 1981
High School Diploma, High School
Adashun Jones Real Estate June 2015 - Present
Charter Communications March 2014 - March 2015
maurices September 2013 - February 2014
UMOS April 2013 - August 2013
Aurora Medical Center Oshkosh December 2011 - January 2013
Athleticuts May 2008 - April 2009
Armstrong McCall October 2006 - December 2007
US Navy November 2005 - July 2006
US Navy June 1999 - November 2005
Skills
Customer Service, Microsoft Office, Typing, Organized Multi-tasker, Telephone Reception, Filing, Administrative Functions, Complaints, Accurate Data Entry, Front Office, Registration, Written & Verbal..., Plannning, Organization, Patient Administration, Patient Rights, Patience, Cash Management, Cash Register, Cash Collection, Military, Program Management, Process Scheduler, Human Resources, Telephone Skills, Appointment Scheduling, Administrative Work, Office Equipment, Schedules, Data Entry, Highly detail oriented, Clerical Work, Clerical Skills, File Management, Pay Close Attention to..., Close Attention to..., Internet Explorer, Administrative..., Military Training, Medical Terminology, Motivated self-starter, Accountability, Supervising, Records Management, Customer Satisfaction, Confidentiality, Employee Training, Learning Quickly, Always Punctual, Inventory
Education
Ashford University 2015 — 2019
Bachelor of Science (BS), Real Estate
San Diego Mesa College 2009 — 2010
Associate's degree, Event Planning
Je Boutique College of Beauty 2006 — 2007
Licentiate degree, Cosmetology/Cosmetologist, General
Sprint May 2013 - Present
Charter Communications April 2012 - May 2013
Sprint by Wireless Lifestyle September 2009 - April 2012
Da Band Camp, LLC January 2006 - January 2010
Skills
Small Business Marketing, Music Production, Customer Service, Sales Management, Musicians, Typing, Nissan, Customer Experience, Management, Marketing, Social Networking, Marketing Strategy, Team Building, Coaching
Education
Ashford University 2014 — 2018
Business Management, Business Administration and Management, General, 3.7
Normandy Senior High 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Comcast Cable October 2012 - April 2015
Comcast Cable January 2012 - October 2012
Comcast Cable 2007 - 2012
Comcast Cable 2004 - 2007
Comcast Cable 2001 - 2004
Comcast Cable 1999 - 2001
Medical Services Companies 1998 - 1999
TAC Systems 1997 - 1998
Charter Communications 1996 - 1997
Skills
Telecommunications, Call Centers, Budgets, Cross-functional Team..., Call Center, Customer Retention, Process Improvement, Broadband, Vendor Management, Account Management, Product Management, Sales Operations, Program Management, VoIP, Operations Management, Team Building, Forecasting, Leadership, Sales, Customer Experience, Customer Satisfaction, Strategic Partnerships, Wireless, Team Leadership, Competitive Analysis, Direct Sales, Strategy
Education
University of North Alabama 2006 — 2011
MBA, Management
Athens State University 1992 — 1994
Bachelor of Applied Science (BASc), Accounting
Charter Communications July 2012 - Present
Charter Communications January 2009 - July 2012
Charter Communications September 2007 - December 2008
Charter Communications January 2005 - August 2007
Comcast October 2000 - December 2004
Skills
Contract Negotiations, Sales Management, Sales Operations, Salesforce.com, Consultative Selling, Strategic Partnerships, Vendor Management, Managed Services, Sales, Selling, Management, Negotiation, Marketing Strategy, Telecommunications, Product Management, Cross-functional Team..., Sales Process, Strategic Planning, Team Leadership, Product Marketing, Strategy, Operations Management, Contract Negotiation, VoIP, Solution Selling, Leadership, Pricing, Sales Presentations, Direct Sales, Lead Generation, New Business Development, Marketing, Product Launch, Wireless, Process Improvement, Team Building, P&L Management, Training, Start-ups, Product Development
Education
Harvard Business School 2015 — 2015
Cable Executive Management
University of Tennessee-Knoxville - College of Business Administration 2004 — 2005
MBA
Austin Peay State University 1997 — 1999
MS, Aquatic Biology
Maryville College 1993 — 1997
BA, Biology
Charter Communications February 2013 - Present
Charter Communications November 2007 - February 2013
Fifth Third Bank October 2006 - August 2007
Northwestern Bank August 2004 - March 2006
Skills
Customer Service, Outlook, Administrative..., Telecommunications, Call Centers, Office Management, Invoicing, Visio, Access, PeopleSoft, Microsoft Office, Microsoft Excel, Salesforce.com, Data Entry, Lotus Notes, Customer Satisfaction, Spreadsheets, Employee Relations, Management, Human Resources, Office Administration
Education
Baker College of Flint 2012 — 2013
Bachelor’s Degree, Business Administration and Management
West Shore Community College 2009 — 2011
Associate's degree, Business Emphasis
Holiday Inn -Grand Haven Spring Lake September 2015 - Present
Best Western Beacon Inn May 2013 - September 2015
Baker College of Muskegon November 2012 - August 2013
Stanton Junction Pizza & Subs September 2009 - April 2010
Dave’s Party Store & Gas dba Stanton Corners September 2005 - September 2009
Charter Communications October 1999 - May 2006
Reliable Management Systems, Inc. 1994 - 1998
Skills
Leadership, Management, Office Management, Restaurant Management, Public Speaking, Marketing, Sales, Hospitality Industry, Hospitality, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Human Resources, High Level Of..., Recruiting, Training, Payroll Administration, Payroll Processing, Payroll Taxes, Benefits Administration, A/R Collections, Accounts Receivable, Accounts Payable, Negotiation, Invoice Processing, Veterinary and Business..., Peachtree Accounting..., Digital Cable, Cable Television, Cable Modems, Cable Networks, Volunteering, Non-profit Volunteering, Microsoft Office, Microsoft Excel, Microsoft Word, Access 2010, PowerPoint, Google+, Google Docs, Social Media
Education
Baker College of Muskegon 2012 — 2015
Associate of Business, Business Administration and Management, General, Graduated Cum Laude June 2015 - President's List and Dean's List honors
Davenport University 1992 — 1994
Office Information/Accounting
Robert Half April 2015 - Present
Charter Communications June 2014 - April 2015
Mediacom Communications March 2014 - June 2014
Media Direct (contractor for WOW! Internet, Cable & Phone) June 2013 - March 2014
Crown Communities August 2011 - May 2013
Wells Fargo February 2005 - June 2008
Home School August 1998 - May 2008
Capella Hotel Group December 2001 - February 2005
Self Employed July 2001 - December 2001
Skills
Condos, Real Estate, Investment Properties, Selling, Buyer Representation, First Time Home Buyers, New Home Sales, Single Family Homes, Foreclosures, Sellers, REO, Listings, Residential Homes, Townhomes, Referrals, Buyers, Real Property, Resellers, Information Technology, Computer Maintenance, Data Entry, Internal Audit, Management, Customer Service, Fax, Printers, Bulk Mailing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Cellular Communications, Oral & Written..., Mobile Internet, customer tracking..., Section 8, recertification, Lease Documentation, Verification, Release of Information, Bookkeeping, Office Management, Information Security..., Risk Management, Luxury, Real Estate Transactions, Marketing, Telecommunications..., Direct Sales, Customer Acquisition...
Education
Auburn University 1989 — 1994
BA/BS, Management Information Systems
Charter Communications December 2011 - Present
AT&T August 2007 - December 2011
First American May 2007 - July 2007
Honda Financial August 2005 - March 2006
Today's Staffing March 2005 - August 2005
US Army May 1999 - January 2005
Skills
Networking, IPTV, VoIP, Troubleshooting, Wireless, Telecommunications, Cisco Technologies, Switches, Customer Service, Computer Network..., T1, IP, Team Building, Wireless Networking, Technical Support, Management, LAN-WAN, Project Management, Web Design, Web Development, Computer Maintenance, Supervisory Skills, Military
Education
Full Sail University 2014 — 2015
Graduate Certificate, Communication and Media Studies, 3.5
Full Sail University 2010 — 2012
N/A, Web Design and Development
ATI Technical Training Center 2005 — 2006
Graduate Diploma, Network Administration
Gwynn Park High 1991 — 1994
High School Diploma
Comcast Business February 2014 - Present
Charter Communications August 2011 - January 2014
Consulting Solutions June 2008 - August 2011
Good Guys Financial Inc May 2006 - July 2011
De Anza Capital March 2002 - August 2008
Golden Eagle Mortgage January 1999 - March 2002
Skills
REO, Real Estate, Residential Homes, Short Sales
Education
San Diego State University-California State University 1992 — 1994
Ashford University
BA, Business Administration
Bradford Health Services February 2014 - Present
Charter Communications November 2013 - February 2014
State Probation and Parole Office August 2011 - October 2011
TitleMax February 2011 - June 2011
Charter Communications July 2006 - November 2008
Skills
Leadership, Direct Sales, Customer Service, Call Centers, Outlook, Customer Satisfaction, Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, Training, Troubleshooting, Team Leadership, Time Management, Team Building, Access, Sales, Customer Experience, Teamwork, Social Media, Inventory Management, Account Management, Software Documentation, Problem Solving
Education
Ashford University 2007 — 2012
BA, Social and Criminal Justice
Houghton Lake High School 1989 — 1993
High School Diploma, High School
State of Michigan August 2014 - Present
State of Michigan June 2012 - Present
Detroit World Outreach February 2009 - Present
Comcast February 2006 - June 2012
Charter Communications August 2001 - February 2006
Skills
Family Therapy, Career Counseling, Mental Health, Resume Writing, Public Speaking, Teaching, Non-profits, Customer Service, Coaching, Microsoft Office, Stress, Community Outreach, PowerPoint, Psychology, Microsoft Word, Training, Leadership, Case Management, Management, Social Services, Program Development, Research
Education
Siena Heights University 2007 — 2010
Master of Arts, Community Counselor
Baker College Business and Corporate Services 2000 — 2003
Bachelor of Business Administration, Computer Information Systems
Baker College Business and Corporate Services 1997 — 2000
Associate of Applied Science, Electronic Engineering Technology
Coloma High School 1994 — 1997
Mediacom Communications May 2011 - Present
ASCAP March 2003 - March 2011
Charter Communications August 1999 - 2002
Charter Communications April 1997 - August 1999
Charter Communications February 1991 - April 1997
Cencom Cable Television 1988 - 1990
WJZM 1984 - 1986
Skills
Customer Satisfaction, Management, Budgets, Team Building, Customer Service, New Business Development, Strategic Planning, Vendor Management, Human Resources, Social Skills, Telecommunications, Cross-functional Team..., Operations Management, Process Improvement, Negotiation, Marketing, Direct Sales, Contract Negotiation, Business Development, Strategy, Product Management, Sales, Executive Management, Strategic Partnerships, Wireless, Call Centers, Customer Retention, Leadership, Account Management, CRM, Salesforce.com, Sales Operations, Forecasting, Start-ups, Outsourcing, B2B, Training, Team Leadership, Product Marketing, Customer Experience, Sales Management, Competitive Analysis, Sales Process, Time Management, P&L Management, Selling, Managed Services, Broadband, Mobile Devices, Networking
Education
Austin Peay State University 1982 — 1986
Bachelor of Science, Communications
Montgomer Central High School
Clemson University Co-OwnerHill's CateringSeptember 2011 - Present
Charter Communications October 2012 - February 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, English, Process Improvement, Windows, Outlook, HTML, SQL, Customer Service, Telecommunications
Education
Ashford University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Homeland Security and Emergency Management
Avon August 2014 - Present
Mr. Jim's Pizza April 2013 - November 2013
Charter Communications June 2009 - June 2010
Skills
Administrative..., Team Management, Bilingual-English/Spanis..., Microsoft Excel, Microsoft Word, Filing, Multi-line Phone, Data Entry
Education
Ashworth College 2014 — 2015
Thomes Education Direct 1998 — 2003
High School Diploma, Spanish and Veterinary Assistant
KaVo Kerr Group April 2014 - Present
Republic Services Inc April 2007 - April 2014
Charter Communications January 2000 - December 2006
Skills
Customer Retention, Call Center, Customer Service, Operations Management, Team Building, Customer Satisfaction, Customer Experience, Workforce Management, Forecasting, Process Improvement, Account Management, Training, Leadership, Performance Management, Call Centers, Project Management, Management, Team Leadership, Sales Operations, Cross-functional Team..., Coaching, CRM, Employee Training
Education
Azusa Pacific University 2012 — 2013
Bachelor of Science (B.S.), Organizational Leadership
Cal Poly Pomona 1995 — 2000
Management and Human Resources
charter communications April 2012 - Present
DivaSpace® Inc December 2010 - January 2013
All Girl Talk Radio 2011 - 2012
AAA March 2007 - February 2011
Arise Virtual Solutions Inc. 2007 - 2011
Skills
Social Networking, Social Media Marketing, Social Media
Education
Baker College of Muskegon 2011 — 2013
Food & Beverage Management, Culinary Arts
Kaplan University 2003 — 2005
Business Management
Muskegon High School 1998 — 2001
Diploma
Charter Communications 2012 - Present
Time Warner Cable November 2008 - November 2012
Cox Communications 2004 - October 2008
Genuity (acquired by Level 3 Communications) 2001 - 2003
Electric Lightwave (subsidiary of Frontier Communications) 1998 - 2001
Sprint 1986 - 1998
Skills
Strategic Market..., Revenue Management, Sales and Business..., Revenue Analysis, Marketing Strategy, Product Management, Strategic Partnerships, Analysis, Cross-functional Team..., Wireless, Strategic Planning, Telecommunications
Education
Thunderbird School of Global Management
MBA, Global Management
Massachusetts Institute of Technology
Executive Certificate, Strategy and Innovation
Baker University
BS, Business
Google August 2015 - Present
Tonzof November 2014 - April 2015
Charter Communications April 2014 - November 2014
Webroot April 2013 - April 2014
ICSolutions March 2010 - March 2013
Grande Communications September 2005 - March 2010
Texas State University December 2003 - September 2005
Iron Harbor Services LLC February 2002 - November 2002
Skills
MySQL, JavaScript, Apache, HTML, PostgreSQL, PHP, Microsoft Office, Photoshop, Web Services, Windows, Web Applications, HTML 5, Advanced SQL, jQuery, Application Security, Lithium Framework, Advanced CSS, Python, Flex, Bash, Prototype, Agile Project Management, Flash Builder, Dreamweaver, XML, XML-RPC, REST, Web Standards, Linux, IIS, SOAP, Mac OSX, Java, SIP, Telecommunications, AJAX, HTML5, Leadership Development, Team Leadership, Business Development, IT Strategy, Software Development
Education
Texas State University 2003 — 2006
BBA, Computer Information Systems
Austin Community College 2001 — 2002
Certificate, Web Development Certificate
Charter Communications June 2015 - Present
AT&T December 2010 - May 2015
Skills
Telecommunications, Managed Services, Unified Communications, Solution Selling, Direct Sales
Education
Auburn University 2002 — 2006
Music Education
University of Massachusetts Medical School July 2015 - Present
Reliant Medical Group May 2012 - January 2015
Arris - (Formerly BigBand Networks) April 2008 - March 2012
Stowe Associates, One Source Recruiting 2007 - 2008
Charter Communications 2005 - 2006
Meditech 2002 - 2005
Mass Mutual / Persumma Financial - E 401K Startup Company 2000 - 2001
Allmerica Financial (Hanover Insurance) 1999 - 2000
Colonial Mutual Funds 1997 - 1999
State Street Bank 1989 - 1997
Skills
Talent Management, Talent Communities, Talent Acquisition, Human Resources, Performance Management, Recruiting, Employee Relations, Onboarding, Organizational..., Team Building, HRIS, Personnel Management, Management, Employee Benefits, Leadership, Sourcing, Temporary Placement, Coaching, Strategy, Strategic Planning, Deferred Compensation, Career Development, Leadership Development, International Relations, Hiring, M&A experience, Workforce Planning, 360 Feedback, Employer Branding, HR Policies, HR Budgeting, University Recruitment
Education
Assumption College
Bachelor of Arts - Management
Lesley University
Masters of Science in Management (MSM) - Human Resources Management
St. Johns High School
HS Diploma, General
Spectrum Reach June 2005 - Present
Charter Media March 2012 - April 2014
Charter Media June 2007 - March 2012
Charter Communications June 2005 - June 2007
Skills
Broadband, Cable Television, VOD, Video, Video Editing, Multimedia, Digital Media, Digital Video, IPTV, Cabling, Video Production, Fiber Optics, Television, Telecommunications, Media Planning, VoIP, Networking, Ethernet, IP, Computer Network..., Computer Repair, Digital TV, LAN-WAN, Videography, Switches, Broadcast, Computer Hardware, TCP/IP, RF, Wireless Networking, Media Production, Team Leadership, Powershell, Shell Scripting, Scripting, HTML scripting, Windows Batch, Management, Project Management, Project Planning, SharePoint, Performance Dashboards, Encoding, Microsoft Office, Server Administration, Role Model, Teamwork, Employee Training, Reliable, Highly Dedicated
Education
Auburn University 1998 — 2003
Mayo Clinic February 2014 - Present
Mayo Clinic January 2011 - February 2014
Charter Communications June 2008 - January 2012
McNeilus Truck and Manufacturing, Inc. June 2005 - September 2007
Skills
SQL, Visio, Microsoft Office, Microsoft Excel, Microsoft Word, Crystal Reports, Business Objects, Business Analysis, Business Process..., Business Strategy, Analytics, System Configuration, Training
Education
Winona State University 2004 — 2009
Bachelor's Degree, Business Administration and Management, General
Augsburg College
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
AlphaSights June 2015 - Present
GLG (Gerson Lehrman Group) February 2015 - Present
Synapse Consulting, LLC January 2015 - Present
Mid-America Ducati Owners Group (MADOG) September 2014 - Present
Charter Communications September 2014 - May 2015
NICE Systems July 2013 - July 2014
NICE Systems April 2012 - July 2013
Information Technology Consultant January 2002 - September 2012
DeVry University March 2010 - August 2012
Sprint Nextel October 2011 - April 2012
Skills
Team Leadership &..., Outsourcing Management, Contract Negotiations &..., Software Project..., Project Management, Database Technologies..., IT Infrastructure /..., Process Improvement, Vendor Management, Software Planning &..., Budget Analysis and..., Facilitator, International Business, Product Management, Influential, Performance Based..., Brand Marketing, Online Marketing, Marketing Strategy, SaaS, Base Marketing, Social Media Marketing, Social Media Development, Social Media Monitoring, Mobile Devices, IT Governance, Web 2.0, New Business Development, New Business Ventures, Startup Consulting, Social Networking, LTE, TD-LTE, WiMAX, Human Capital Management, Management, Hadoop, Contact Centers, Voice of the Customer, Business Analytics, Predictive Analytics, Churn, Cloud Computing, Executive-level..., Strategic Partnerships, IT Strategy, Business Process..., Business Intelligence, Java, Program Management
Education
Baker University 2004 — 2006
MBA, Business Administration
DeVry University 1998 — 2004
BS, Network and Communications Management (Telecommunications)
Rochester Public Schools ISD #535 May 2014 - Present
Independent School District 535 / Community Ed February 2013 - April 2013
Mayo Clinic June 2008 - August 2012
Independent School District 535 / Community Ed February 2006 - January 2008
Mayo Clinic June 2007 - October 2007
Charter Communications April 2005 - June 2007
Charter Communications April 2004 - April 2005
Charter Communications September 2002 - April 2004
IBM February 2001 - May 2002
Skills
Databases, Access, SQL, Microsoft SQL Server, Training, HTML, Project Management, Analysis, Microsoft Excel, Web Development, SharePoint, Java, Windows, Unix, Team Leadership, Visio, Operating Systems, Software Documentation, WordPress, Blogging, Public Speaking, Facebook, System Administration, Requirements Analysis, Data Analysis, Microsoft Word, PowerPoint, Networking, Social Media, Business Analysis, Event Planning, Business Intelligence, Customer Service, Troubleshooting, Healthcare, Quality Assurance, Change Management, Testing, Process Improvement, Technical Support, Database Design, MS Project, Teaching Adults, Secondary Education
Education
Winona State University 2014 — 2016
Master of Education (M.Ed.), Education
Saint Mary's University of Minnesota 2008 — 2012
Master's degree, Project Management and Health and Human Services, 3.3/4.0
Augsburg College 2005 — 2007
MBA, Business
Cardinal Stritch University 2001 — 2005
BS, Management of Information Technology
John Marshall Sr High 1987 — 1990
Diploma, General
Our Lady of Angels 1982 — 1986
CDE Lightband November 2008 - Present
CDE Lightband September 2007 - Present
City of Clarksville, Tennessee 2007 - Present
Clarksville Area Chamber of Commerce August 2002 - August 2007
Charter Communications 1990 - 2003
Skills
Leadership, Public Speaking, Strategic Planning, Customer Service, Management, Budgets, Team Building, Marketing, Public Relations, Social Media, Broadband
Education
Austin Peay State University 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
Leadership Middle Tennessee
Integrated Broadband Services January 2009 - Present
Commtest Incorporated August 2008 - December 2008
Charter Communications November 2005 - May 2008
US Cellular August 2000 - May 2004
United States Air Force July 1996 - July 2000
Education
Community College of the Air Force 1996 — 2000
Electronics
Baker College Business and Corporate Services
Charter Communications October 2009 - Present
Grafton Community Television/Charter Communications October 1998 - October 2009
Greater Media Cable (Now Charter Communications) January 1998 - October 1998
Greater Media Cable (Now Charter Communications) January 1997 - January 1998
WMRC 1490 AM December 1995 - April 1997
Skills
Video, Broadcast, Sound, Teaching, Video Production, Producing, Film, Non-linear Editing, Digital Video, Television, Editing
Education
Assumption College 1992 — 1996
BA, Double Major in Communications and English, Minor in Theater Arts
GigBlender May 2014 - Present
Unfinished Business August 2013 - Present
Urban League of Greater Madison January 2011 - August 2013
Wisconsin Department of Commerce January 2010 - January 2011
Wisconsin Department of Tourism June 2007 - January 2010
Greater Madison Chamber of Commerce January 2005 - July 2007
Charter Communications 1996 - 2005
Skills
Visonary Leader, Connector of People, Communicator, Innovator, Leadership, Public Speaking, Public Relations, Non-profits, Community Outreach, Small Business, Cross-functional Team..., Strategy, Training, Economic Development, Community Development, Visionary, Research, Nonprofits, Government, Policy, Program Development, Marketing, Strategic Planning, Team Leadership, Fundraising, Change Management, Business Development, Public Policy, Marketing Communications, Sales, Management, Leadership Development, Advertising, Strategic Communications, Marketing Strategy, Team Building, Project Management, Budgets, Event Planning, Social Media, Event Management, Organizational..., Volunteer Management, Program Management, Social Networking, Coaching, Workshop Facilitation, Human Resources, Media Relations, Entrepreneurship
Education
School of Life 1968 — 2015
Master’s Degree, Evolution, Incomplete
Augustana College 1986 — 1990
Degrees in English and Humanities, Minor in Marketing
Spectrum Business June 2015 - Present
Charter Business May 2014 - June 2015
Charter Communications July 2006 - May 2014
Charter Communications September 2004 - July 2006
Skills
Web Design, Web Development, Web Analytics, Web Services, Mobile Internet, Perl Script, JavaScript, Adobe Creative Suite, SQL, Adobe Fireworks, System Administration, Technical Support, Computer Hardware, Linux, Call Centers, Process Improvement, Networking, Salesforce.com
Education
Baker College Center for Graduate Studies 2011 — 2015
Bachelor of Science (BS), Information Systems
Baker College of Muskegon 1998 — 2001
Associate's Degree, Computer Networking Technology
Muskegon Community College 1995 — 1997
Associate's Degree, Information Systems, General
Charter Communications December 2001 - Present
Employment Resource Group May 2001 - November 2001
Haworth April 1999 - May 2001
Skills
Employee Relations, FMLA, Onboarding, Employee Recognition, HRIS, New Hire Orientations, Performance Management, Employee Benefits, Benefits Administration, ADP Payroll, Recruiting, Deferred Compensation, Talent Management, Human Resources, College Recruiting, Employment Law, Employee Training, Interviews, Personnel Management, Staffing Services, Training, Team Building, Leadership, Affirmative Action, HR Consulting, Temporary Placement, Hiring, Screening Resumes, Process Improvement, Payroll, Workforce Planning, HR Policies, Internet Recruiting, Technical Recruiting, Applicant Tracking..., Taleo, PeopleSoft, Succession Planning, Resume Writing, Career Development, Call Centers, Talent Acquisition, Organizational..., Employee Engagement
Education
Baker College Business and Corporate Services 2007 — 2008
Davenport University 1999 — 2000
General studies
HR certification Institute
PHR certification
AT&T 2008 - 2009
Charter Communications March 2007 - June 2008
Telcordia Technologies January 2005 - February 2007
Business Edge 2004 - 2004
Granite Systems 2001 - 2004
Education
Austin Peay State University 1995 — 1997
Charter Communications December 1999 - Present
Education
Baker College of Flint 1988 — 1993
Bachelor of Business Administration
Charter Communications May 2006 - Present
University of Minnesota October 2002 - May 2005
University of Minnesota - IT Career Services January 2002 - May 2004
Turtle Lake Public Schools September 1998 - August 2001
Turtle Lake Public Schools June 1999 - July 2001
Skills
Avaya, Call Centers, Cable Modems, Product Development, Call Center, Broadband, Microsoft Excel, Coaching, Salesforce.com, Supervisory Skills, Operations Management, Microsoft Office, VoIP, CSG, ACSR, High Speed Data, Broadsoft, PowerPoint, Telephony, Telecommunications, Account Coordination, Teaching, Team Leadership, Organizing Meetings, Leading Meetings, Staff Development, Curriculum Development, Process Management, Process Improvement, Coaching Staff, Business Coaching, Management, Customer Satisfaction, T1
Education
Augsburg College 2005 — 2009
Bachelor of Science (BS), Elementary Education and Teaching, Magna Cum Laude
Charter Communications November 2012 - Present
Charter Communications February 2004 - November 2012
Charter Communications October 2000 - December 2003
Charter Communications February 1998 - October 2000
Skills
Broadband, Telecommunications, Wireless, VoIP, Call Center, Leadership, Marketing, Salesforce.com, Telephony, Direct Sales, Call Centers, Customer Retention, Contract Negotiation, IP, Sales, Team Leadership, Networking, New Business Development, Strategic Partnerships, Product Marketing, Customer Satisfaction, Product Management, Sales Process
Education
Austin Peay State University
BBA, Marketing and Human Resources
Patriot Media June 2011 - Present
Comcast August 2006 - June 2011
Comcast July 2004 - August 2006
Charter 2000 - 2006
Charter Communications March 2001 - August 2004
Charter Communications February 2000 - March 2001
Showtime Networks 1994 - 2000
Skills
Capital Budgeting, Telecommunications, Call Center, Forecasting, Essbase, Income Statement, VOD, Strategic Partnerships, Financial Modeling, Financial Analysis, Cross-functional Team..., Mergers, Process Improvement, Executive Management, Variance Analysis, VoIP, Competitive Analysis, Customer Satisfaction, Acquisition Integration, Budget, Budgets, Finance, Call Centers, Strategic Planning, Analysis, Business Planning, P&L Management, Sarbanes-Oxley Act, Start-ups, Leadership, Business Process..., Strategy, Strategic Financial..., Mergers & Acquisitions
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1991 — 1994
MBA, Finance
Azusa Pacific University 1989 — 1991
BA, Business Administration
Spectrum Business February 2012 - Present
Charter Communications August 2009 - February 2012
Mayer Electric Supply October 2006 - April 2009
Mayer Electric Supply Co., Inc. October 2004 - July 2006
Mayer Electric Supply Co., Inc. October 2003 - October 2004
All Seasons Travel/American Express 1999 - 2004
All Seasons Travel/American Express 1999 - 2004
Mayer Electric Supply Co., Inc. June 1994 - October 2003
Skills
Corporate Training, Team Building, Sales, Training, Account Management, Sales Management, New Business Development, Key Account Management, Direct Sales, Operations Management, Negotiation, Sales Operations, Strategic Planning, Sales Process, Pricing, Process Improvement, Business Development, Change Management, Project Management, Six Sigma, Malcolm Baldrige, Broadband, Telecommunications, Contract Negotiation, Registered..., BICSI, B2B, Cold Calling, Customer Retention, Customer Satisfaction, Leadership, Marketing, Networking, Sales Presentations, Salesforce.com, Selling, Solution Selling
Education
Auburn University 1986 — 1991
BS, Economics
Corner High School
State Farm April 2014 - Present
Hardin Valley Eyecare and Optical November 2013 - April 2014
Charter Communications January 2013 - November 2013
State Farm August 2008 - December 2012
Victory Automotive Group December 2007 - July 2008
Skills
Sales, Small Business, Customer Service, Networking, Coaching, Leadership Development, Training, Leadership, Social Networking, Team Building, Life Insurance, Insurance, Health Insurance, Term Life Insurance, Commercial Insurance, Customer Satisfaction, Customer Retention, Property & Casualty..., Marketing, Call Centers, Sales Management, Sales Process
Education
University of Tennessee-Knoxville - College of Business Administration 2005 — 2007
Business Administration, Public Administration
Auburn University, College of Business 2003 — 2005
Charter Communications September 2012 - Present
Charter Communications November 2008 - September 2012
Charter Communications April 2004 - November 2008
Skills
Salesforce.com, Direct Sales, Call Center, Telecommunications, Account Management, Sales, Sales Operations, Solution Selling, B2B, Sales Management, Sales Process, Wireless, Call Centers, Team Leadership, VoIP, Product Management, Customer Satisfaction, Selling
Education
Azusa Pacific University 2009 — 2013
Master of Arts (M.A.), Special Education and Teaching
Azusa Pacific University 2006 — 2008
B.A., Human Development
Charter Communications January 2015 - Present
Muskegon Local June 2013 - Present
Charter Communications November 2010 - Present
Frederick Solutions April 2010 - Present
Charter Communications February 2014 - January 2015
Northwestern Mutual Financial Network February 2008 - September 2010
Skills
Disability Insurance, Fixed Annuities, Long Term Care Insurance, Life Insurance, Retirement Planning, Insurance, Estate Planning, Financial Planners, Long-term Care, Microsoft Excel, Customer Service, IRAs, Health Insurance, Retirement, Small Business, Sales, Customer Satisfaction
Education
Baker College Business and Corporate Services 2005 — 2007
Associates, Marketing
Orchard View High School 1996 — 1998
Diploma
KIT digital August 2005 - September 2012
American Home Shield February 2004 - February 2005
Charter Communications March 2002 - August 2003
InterCall January 2001 - July 2003
Skills
SaaS, Customer Service, Troubleshooting
Education
Southern Polytechnic State University 2013 — 2014
None, Mechatronics, Robotics, and Automation Engineering
West Georgia Technical College 2006 — 2006
None, Digital Media Technology
Auburn University 2000 — 2001
None, Pre-Physical Therapy Studies
Valdosta State University 1998 — 2000
None, Sports and Exercise
Kord Technologies 2013 - Present
Advance Alabama-Mississippi February 2011 - September 2012
Self Employed August 2009 - 2011
Comcast Cable 2006 - 2009
Comcast Cable 2005 - 2006
Comcast Cable 2002 - 2005
Charter Communications 2001 - 2002
AT&T Broadband 1998 - 2001
Tele-Communications, Inc (TCI) 1997 - 1998
Tele-Communications, Inc (TCI) 1996 - 1997
Skills
Forecasting, Process Improvement, Strategic Planning, Leadership, Internal Audit, Risk Management, Analysis, Program Management, Strategy, Account Management, Business Strategy, Budgets, Cross-functional Team..., P&L Management, Project Management, Management, Resource Management, Vendor Management, Customer Service
Education
Auburn University 1986 — 1990
BS-Business Administration, Accounting
McLane Company, Inc. December 2014 - Present
McLane Company June 2011 - December 2014
Aflac October 2009 - June 2011
Charter Communications December 2005 - December 2009
Skills
Recruiters, Life Insurance, Sales Management, Salesforce.com, Direct Sales, Sales Presentations, Human Resources, Recruiting, Telecommunications, Training, Hiring, Interviews, Call Centers, PeopleSoft, Succession Planning, Career Counseling, Management, Talent Acquisition, College Recruiting, Leadership Development, Employee Benefits, Screening, Leadership, Personnel Management, Applicant Tracking..., Sales, Customer Retention, Coaching, Temporary Placement, Benefits Administration, Onboarding, Negotiation, New Hire Orientations, Employee Relations, Technical Recruiting, FMLA, Workforce Planning, HRIS, Employee Training, Talent Management
Education
Baker College Center for Graduate Studies 2002 — 2005
MBA, Human Resource Management
California State University-Fresno 1995 — 1997
Bachelor of Arts (BA), Speech-Language Pathology/Pathologist
Fresno City College 1991 — 1994
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Winding Road Racing August 2015 - Present
Zilkha Biomass Energy LLC September 2014 - Present
Zilhka Biomss Energy September 2014 - July 2015
none June 2014 - September 2014
MTW Aerospace September 2012 - June 2014
FedEx Express June 2012 - September 2012
Unemployed January 2010 - September 2012
AUM January 2012 - June 2012
Alabama Shakespeare Festival November 2010 - June 2011
Charter Communications 1998 - 2010
Skills
Inventory Control, Inventory Management, Supervisory Skills, Customer Service, Production, Administration, Microsoft Office, Excel, Word, Problem Solving, Team Building, Budgeting, Operations Management, Purchasing, Scheduling, Management, Warehouse Management, Time Management, Distribution Center..., Microsoft Excel, Microsoft Word, Process Scheduler, Training, Leadership, Team Leadership
Education
Auburn University at Montgomery 2012 — 2012
Bachelor of Business Administration (B.B.A.), Secondary Education and Teaching
Auburn University 1984 — 1988
BA, Business Management
Charter Communications August 2013 - Present
ABC Warehouse February 2012 - July 2012
Betten Chevy July 2010 - February 2012
Skills
Automobile, Non-profit Leadership, Entrepreneurship, Independent Contractors, Equipment Recovery, Internet Marketing, Investigation, Computer Network..., Automotive
Education
Baker College of Muskegon 2006 — 2010
Associate of Applied Science- Computer Networking- Microsoft Option
YP August 2015 - Present
Mason Family Services January 1999 - Present
Myers Comfort Services February 2014 - August 2014
LaBella Baskets July 2013 - July 2014
Mary Kay Inc. January 2013 - January 2014
24HR Field Services Corporation March 2012 - March 2013
C and L Home Inspections and C and L Landscaping and Lawn Care June 2006 - March 2013
Wells Fargo June 2008 - September 2008
Charter Communications February 2002 - November 2006
Skills
Credit, Loans, Commercial Banking, Finance, Sales, Cosmetics, Beauty Industry, Customer Retention, Call Centers, Customer Experience, Event Planning, Small Business
Education
Ashford University 2010 — 2014
Bachelor of Science, Human Resources Management/Personnel Administration, General
Ensley High School 1989 — 1993
High School Dipolma, Business
CHARTER COMMUNICATIONS September 2012 - Present
Bekins, Inc. April 2011 - February 2012
Karpata Instore Service LLC February 2002 - April 2009
Meijer, Inc. January 1988 - July 2001
Skills
Sales Management, Merchandising, Retail, Customer Service, Account Management, Inventory Management, Microsoft Office, Call Center..., Sales, Direct Sales, Customer Satisfaction, Marketing, Sales Process, Sales Operations, Customer Retention, Cold Calling, Negotiation, Team Building
Education
Ferris State University 1982 — 1984
Marketing/Marketing Management, General
Baker College of Muskegon 1978 — 1980
Associates Degree in Business Admin., Business, Management, Marketing, and Related Support Services
CHOC Children's September 2011 - Present
Good Samaritan Hospital July 2007 - September 2011
DIRECTV July 2006 - July 2007
Charter Communications June 2001 - June 2006
Skills
Integration, Disaster Recovery, Healthcare Information..., VMware, Troubleshooting, Process Improvement, Active Directory, Servers, System Administration, Windows Server, Vendor Management, Visio, HIPAA
Education
Azusa Pacific University 1992 — 1997
Master, Business Administration
SMK Methodist
SMK Methodist
SMK Methodist
Need A Job August 2011 - Present
Crosslink Consulting LLC February 2008 - August 2011
Augusta Information Technologies, LLC July 2005 - December 2007
Net Web Consulting January 2003 - June 2005
Charter Communications September 2001 - December 2002
1 of 2 March 2000 - June 2001
Knology Cable Co January 1998 - January 1999
Prather Contracting January 1992 - January 1998
Skills
Microsoft Certified..., Microsoft Certified..., Dell Certified Desktop..., Dell Certified Systems..., U.S. Army 1982-1992, TCP/IP, Switches, Troubleshooting, Routers, Cisco Technologies, Servers, Operating Systems, Software Installation, Active Directory, Windows Server, Windows XP, Hardware, Technical Support, Help Desk Support, Windows 7, Computer Hardware, Networking
Education
Augusta Technical College 2013 — 2014
Working on Associates degree, Computer Support Specialist, GPA as of 5-29-2014, 3.89, 41 Credit Hours earned, Deans list all semeste
Charter Communications Technical Operations SupervisorCharter CommunicationsNovember 2002 - July 2012
Education
Ashford University 2007 — 2012
BA, Organizational Management/Communication
Levolor-Kirsch div of Newell Rubbermaid 2005 - 2010
Charter Communications May 1996 - June 2003
Education
Athens High School 1967 — 1970
diploma, college preparatory
Athens Technical College
Charter Communications November 2012 - Present
Pepsi Beverages Company January 2011 - March 2012
Education
Athens Technical College 2009 — 2012
Associate's degree, Industrial Electronics Technology/Technician, b
Charter Communications 2006 - 2011
Lydia's Uniforms January 2004 - June 2004
Skills
Sales and Customer..., Productions, Manufacturing, Computers, multiline phone systems, online applications, excellenct customer..., Problem Solving, Data Entry
Education
Baker College of Cadillac 1998 — 2001
Associates degree in Business Management, Business Administration and Management, General
Reed City High School 1994 — 1997
Ged, General Educations
Charter Communications April 2014 - Present
Charter Communications August 2011 - April 2014
Charter Communications August 2007 - August 2011
West Tennessee Utilities April 2005 - August 2008
Skills
Routers, Switches, IP, VoIP, Hardware, Networking, Network Design
Education
Austin Peay State University 2008 — 2011
County College of Morris 1990 — 1991
Cooper Lighting July 2010 - Present
Charter Communications June 2001 - May 2004
Skills
Soildworks, AutoCAD, Manufacturing, SAP, Lean Manufacturing, New Product..., Project Management, Problem Solving, BOM creation, BOM management, Teamwork, Product Development, Cross-functional Team..., Engineering, Manufacturing..., Engineering Management, Software Installation, Management, Design for Manufacturing, FMEA, Pro Engineer, GD&T, Solidworks, Root Cause Analysis, Design for Assembly, Sheet Metal, SPC, Machining, PTC Pro/Engineer, Finite Element Analysis, Catia, Failure Analysis, Inventor, Design Engineering, CAD, Design of Experiments, DMAIC, Six Sigma, 5S, Solid Modeling, Unigraphics, Solid Edge, Minitab, Continuous Improvement, Product Design, DFMEA, ANSYS, Value Stream Mapping, Kaizen, Injection Molding
Education
Auburn University 2008 — 2010
Bachelor of Engineering (BE), Mechanical Engineering
41MARKETING GROUP/41ENERGY April 2009 - June 2014
CHARTER COMMUNICATIONS July 2007 - February 2009
CLASSIC WINES OF CALIFORNIA May 2006 - June 2007
DIVINE BOUTIQUE October 2003 - June 2006
PEPSI BOTTLING GROUP October 2005 - May 2006
COX COMMUNICATIONS September 1995 - October 2003
WORK FORCE STAFFING February 1995 - September 1995
CALIFORNIA REPUBLIC BANK August 1983 - October 1994
Skills
Project Management, Sales Operations, Corporate Development, Training, Management, Sales, Business Process, Policy, Cross-functional Team..., New Business Development, Call Centers, Start-ups, Business Development, Strategy, Strategic Planning, Product Management, Business Process..., Competitive Analysis, Business Strategy, Business Planning, Marketing Strategy, Product Development, Product Marketing, Leadership, Direct Sales, Program Management, Telecommunications, Sales Management, Contract Negotiation
Education
Bakersfield College 1983 — 2003
Management Certificates, Business Administration and Management
University of Colorado Boulder 1990 — 1993
Business of Banking Management
Charter Communications August 2005 - Present
US Army August 2001 - August 2005
Education
Baker College of Flint 2007 — 2015
BACHELOR OF INFORMATION TECHNOLOGY AND SECURITY, Information Technology
Kaman Industrial Technologies July 2014 - Present
Charter Communications November 2011 - July 2014
All Temp Windows July 2011 - December 2011
Cherokee Hosiery February 2008 - February 2009
Skills
Works well in a team, Works well individually, Learning Quickly, Advertising, Direct Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Consumer Products, Consumer Electronics, Decisiveness, Customer Service, Customer Satisfaction, Customer Oriented, Friendly Personality, Cooperative, Prioritize Workload, Production Planning, Distribution Logistics, Technical Support, Timely Execution, RF troubleshooting, Equipment Installation, Direct Sales
Education
Athens State University 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Northeast Alabama Community College
Associate of Science (A.S.), Industrial Electronics Technology/Technician
Charter Communications 2007 - Present
Skills
Microsoft Office, Outlook, Customer Service, Microsoft Excel, Microsoft Word, Windows, Research, English, Photoshop, Public Speaking, Data Entry, HTML, Troubleshooting, Access, Team Building, Team Leadership, Customer Satisfaction, Teamwork
Education
Berkeley Senior High 1964 — 1968
Diploma, General
Baker College of Owosso
Associate's degree, Business Administration and Management, General
Charter Communications June 2006 - Present
Education
Ashford University 2012 — 2014
Bachelor's Degree, Business Leadership, Senior
Charter Communications February 2015 - Present
Publix Super Markets November 2013 - February 2015
US Army July 2004 - November 2012
Education
Ashford University
Sustainable Enterprise Management