Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
Green Party of Texas June 2015 - Present
Green Party of Texas November 2014 - Present
Fidelity Investments April 2014 - June 2014
Wells Fargo 2013 - April 2014
Ouroboros Empire 2012 - January 2014
Charter Communications June 2009 - January 2013
United States Navy May 2008 - April 2009
Circle R Landscaping January 2003 - December 2008
Education
Tarrant County College 2007 — 2014
Paralegal, 3.0
NETg Information Technology 2008 — 2009
certificate, CompTia Network + 2005
Navy 2008 — 2009
SkillSoft Information 2008 — 2009
certificate, Windows 2000
Charter Communications June 2015 - Present
Five Below March 2015 - June 2015
Home Instead Senior Care January 2014 - January 2015
Toys R Us October 2013 - January 2014
Ehrler's Ice Cream October 2009 - October 2013
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Social Media, Teamwork, Sales, English, Public Speaking, Outlook, Marketing, Team Building, Coaching, Time Management, Event Planning, Research, Customer Satisfaction, Team Leadership, Leadership, Cashiering, Social Networking, Facebook, Training
Education
Sullivan University 2012 — 2017
Bachelor's degree, Finance, General
Sullivan University 2012 — 2014
Associate's degree, Justice and Public Safety
Charter Communications April 2014 - Present
Charter Communications 2007 - April 2014
Charter Communications 2006 - 2007
Charter Communications 1999 - 2006
Skills
CCNP Certified, CCNA, CompTIA A+ Certification, Process Improvement, Project Management, Team Leadership, Strategic Negotiations, Strategic Sales..., Account Management, Network Engineering, Cisco WAN, Metro Ethernet
Education
Amridge University (Formerly Regions University) 2008 — 2009
Business Administration and Management, General
Tennessee Technological University 1996 — 1997
Electrical and Electronics Engineering
Spotzer Media Group UI EngineerRock ConnectionsJune 2015 - Present
Charter Communications December 2014 - January 2015
Tsunami PC Productions January 2012 - November 2014
Apple March 2012 - May 2013
Basso Design Group January 2011 - June 2011
EDS, an HP Company January 2008 - September 2009
Skills
CSS, Web Design, HTML 5, JavaScript, Photoshop, Dreamweaver, Adobe Creative Suite, User Interface Design, XML, Illustrator, Flash, HTML5, PHP, SEO, XHTML, Web Development, Internship at Basso..., Freelance for various..., Contract work for..., Espresso, Programming, Web Interface Design, WordPress
Education
The Art Institute of Michigan 2009 — 2013
Bachelor's degree, Web Design & Interactive Media
Bullhorn December 2014 - Present
Charter Communications February 2013 - November 2014
Charter Communications January 2012 - February 2013
Wisconsin School of Business August 2009 - May 2011
Nestle USA May 2010 - August 2010
Cambridge Health Alliance March 2007 - May 2009
Systems Seminar Consultants June 2006 - January 2007
Epic Systems Corporation September 2003 - June 2006
Skills
Product Development, Product Management, Product Marketing, Product Launch, Product Lifecycle..., Competitive Analysis, Brand Management, Brand Developement, Project Management, Consumer Behaviour, Forecasting, Leadership, Management, Strategy, Marketing, Program Management, Marketing Strategy
Education
University of Wisconsin-Madison - School of Business 2009 — 2011
MBA, Brand and Product Management
The Ohio State University 1999 — 2003
B.A. / B.S., French / International Business
AmeriCredit Financial July 2001 - May 2008
DELL COMPUTERS January 2000 - July 2001
DELL COMPUTERS January 1998 - January 2000
Charter Communications January 1995 - January 1998
COMTEX COMMUNICATIONS January 1994 - January 1995
CHAPARRAL STEEL March 1981 - January 1994
Skills
Disaster Recovery, Data Center, Customer Service, Risk Management, Active Directory, Servers, Troubleshooting, Software Installation, Change Management, Project Planning, Management, Business Continuity, Business Analysis, Business Process, Vendor Management, Security, ITIL, Visio
Education
Computer Resources, Inc. 2006 — 2007
Certifications, All Microsoft Applications
Texas State Technical College 1991 — 1993
Yes, Industrial Technology
University of North Texas
Business and Psychology
Humana July 2013 - Present
Humana July 2012 - July 2013
Southern Graphic Systems January 2008 - July 2012
General Electric 2005 - 2008
Insight Communications 2004 - 2006
Charter Communications 2002 - 2004
Regional Airport Authority 2000 - 2002
Skills
Software Documentation, Troubleshooting, Windows Server, VPN, Active Directory, Databases, Security, Microsoft Exchange, System Administration, Computer Security, Business Analysis, Microsoft Dynamics, Application Security, Windows Server 2003, SQL, Hardware Installation, SQL administration, Exchange 2010, Axapta, IBM Tivoli, SailPoint, Tivoli Identity Manager
Education
Sullivan University 2000 — 2007
ASIT, Information Technology
Sullivan University 2000 — 2007
ASCS, Computer Science (Programming)
Sullivan University 2000 — 2007
Technical, Internet / Intranet Design
Sullivan University 2000 — 2007
Technical Diploma, Microsoft Security Engineer, 4.0
BluegrassNet July 2014 - Present
support.com August 2013 - January 2014
Honeywell July 2008 - March 2012
Charter Communications May 2007 - July 2008
Skills
Customer Service, Technical Support, Call Centers, Networking, Computer Hardware, Computer Software..., Cloud Applications, Social Media, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Quality Assurance, C++, Testing, Security, Java, Project Management, HTML, Visual Basic
Education
Sullivan University 2013 — 2016
Master's degree, Conflict Management
Sullivan University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services, 3.5
West Kentucky Community and Technical College 2005 — 2008
Associate of Arts and Sciences (AAS), Computer Programming, 3.4
Charter Communications October 2013 - Present
BroadRock Renewables, LLC April 2013 - September 2013
The Wine Enthusiast August 2011 - April 2013
Northern Westchester Hospital April 2010 - August 2011
ima consulting llc April 2007 - December 2008
Verizon Yellow Pages February 2004 - April 2007
Safian Investment September 2003 - December 2004
TEK SYSTEMS May 2001 - May 2003
David Lawrence and Associate February 2000 - May 2001
Skills
Customer Service, Payroll, Benefits, HR Policies, Microsoft Office, Human Resources, Recruiting, Employee Relations, HRIS, Onboarding, Benefits Administration, Applicant Tracking..., ADP Payroll, New Hire Orientations, Training, Sourcing, Employee Benefits, Technical Recruiting, Management, Internet Recruiting, Time Management, Interviews, College Recruiting, Personnel Management, Deferred Compensation, Hiring, Organizational..., FMLA, Temporary Placement, Job Descriptions, Temporary Staffing, HR Consulting, Screening, Conflict Resolution, Taleo, Background Checks, Administration, Talent Acquisition, PeopleSoft, Staffing Services, Job Fairs, Policy
Education
The College of Westchester 2013 — 2016
Bachelor's Degree, Business Administration and Management, General
College of westchester 2004 — 2006
Associates Degree, Business Administration - Accounting
Yorktown High School
Adobe May 2011 - Present
Melville Hankins Family Foundation June 2010 - Present
Charter Communications February 2007 - June 2010
El Cofre LLC January 2002 - February 2007
U.S. Bank April 1995 - January 2002
Skills
Talent Acquisition, Personnel Management, HRIS, Team Building, Leadership, Strategy, Talent Management, Consulting, Strategic Planning, Internet Recruiting, Program Management, Project Management, Management, Human Resources, Workers Compensation, Regulatory Compliance, Legal Compliance, Diversity & Inclusion
Education
Juilliard School 1981 — 1983
Master's degree, Music
Oberlin College 1975 — 1979
Bachelor's degree, Music
Charter Communications June 2014 - Present
Farmers Insurance July 2011 - August 2013
Advantage June 2008 - June 2011
JC Malone Staffing March 2006 - June 2008
Personnel Management, Inc. January 2001 - March 2006
Skills
Property & Casualty..., Umbrella Insurance, Term Life Insurance, Commercial Insurance, Life Insurance, Insurance, Homeowners, Casualty, Health Insurance, General Insurance, Whole Life, Renters, Sales Management, Budgets, Permanent Staffing, Temporary Staffing, Internet Recruiting, Contract Recruitment, Sales Presentations, Staff Development, Office Management, Sales, New Business Development, Training, Cold Calling, Marketing, Workers Compensation, Employee Benefits, Customer Retention, Commercial Lines, Payroll, Temporary Placement, Building Relationships, Account Management, Claim, Hiring, Recruiting, Benefits Administration, P, Management, Leadership, Public Speaking, Customer Service, Team Building
Education
Tennessee Technology Center at Nashville 1993 — 1994
Charter Communications February 2015 - Present
Cisco December 2013 - February 2015
DIRECTV January 2011 - December 2013
DIRECTV Latin America June 2008 - July 2011
DIRECTV March 2004 - January 2008
DIRECTV February 2001 - February 2004
Tata Technologies July 1998 - June 1999
Skills
IPTV, Broadcast, Broadcast Television, Video, Digital Video, VOD, Digital TV, Scrum, Enterprise Architecture, System Architecture, Search, Project Management, Technical Leadership, Management, MPEG-4, Content Management, Streaming Media, Scalable Architecture, Scalable Web..., Cross-functional Team..., SDLC, Cloud Computing, SOA, Agile Project Management, Middleware, Enterprise Software, Satellite
Education
The Ohio State University 2000 — 2001
MS, EECS
University of Toledo 1999 — 2000
MS, Computer Networks
University of Pune 1994 — 1998
BE, Computer Engg
RC Searles Associates, Inc. June 2012 - Present
Charter Communications 2010 - 2012
National Grid 2008 - 2010
PC Connection, Inc. 2006 - 2008
Skills
Architectural Design, AutoCAD, Residential Design, Wireless Networking, Illustrator, Photoshop, Networking, Art, Commercial Design, Flash, WordPress, Construction
Education
The Art Institute of Pittsburgh-Online Division
Worcester State College
Charter Communications April 1987 - Present
Education
Tennessee Technology Center at Memphis 1982 — 1984
N/A, Industrial Electronics Technology/Technician
Humana March 2006 - Present
Charter Communications March 2002 - November 2005
Pegasus Communications January 2000 - December 2002
Skills
SQL Server Management..., SQL, PL/SQL, SSRS, SharePoint, VBA, DB2, Microsoft Excel, Microsoft Office, Access Database, HTML, SSIS, Business Analysis, Data Analysis, Leadership, Leadership Development, Communication, Management, eRoom, Team Leadership, Control Charts, Excel Dashboards, Root Cause Problem..., Business Process..., Strategic Communications, Six Sigma, Green Belt, Certified Lean, Photoshop, Access, Analysis, Process Improvement, Analytics, Visio, Insurance, Technical Support, Business Intelligence, Call Centers, Business Process, Business Process Mapping
Education
Sullivan University 2001 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Trinity Meyer Utility Structures August 2014 - Present
Thomas & Betts February 2013 - August 2014
Integral Automation September 2011 - February 2013
Petrie's One Hour Heating and Cooling June 2009 - April 2011
Charter Communications March 2006 - April 2007
Oakland Industrial Products, Inc. January 1999 - December 2005
Skills
Maple, AutoCAD Civil 3D, Steel Design, Reinforced Concrete..., AutoCAD, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Software, Geotechnical Engineering, Engineering, Teamwork, Project Management, Structural Analysis, SAP, MathCAD, Steel Structures
Education
Tennessee Technological University 2007 — 2012
BS, Civil Engineering
Charter Communications February 2014 - Present
Exhibitors Connection September 2013 - Present
Techway Services July 2013 - September 2013
Synse Solutions June 2012 - December 2012
G.O.O.D. company June 2007 - May 2012
EMCOR Facilities Services September 2005 - May 2007
University of Phoenix December 2004 - September 2005
Cypress Court at Tucson October 2001 - December 2004
Skills
Customer Service, Warehousing, Direct Patient Care, Public Speaking, Microsoft Word, Windows Vista, Student Financial Aid, Janitorial, Cell Phone Refurbishing, Home Care, HTML emails, Shipping, Call Center, Painting, Parking, Window Cleaning, Low Voltage, Social Media Blogging, Swahili, Call Centers, Order Processing, Teamwork, Logistics, Recieving, Inventory Control, Distribution Center..., Reverse Logistics, Supply Chain Operations, Supply Chain, Inventory Accuracy, Telephone Skills, Pallet Jack, Social Media Marketing, Data Entry, Security, Customs Regulations, Inventory, Forklift Operator, Cpr Certified, OSHA 10-Hour Certified, First Aid, AED, Soldering, Accounting, Community Service, Networking, Employee Relations, Microsoft Excel, Customer Satisfaction, Microsoft Office
Education
Tarrant County College
Logistics, Materials, and Supply Chain Management
Tarrant County College
Fork Lift (OSHA)
Tarrant County College
OSHA 10
Tarrant County College
CPR, AED, and First Aid
Tarrant County College
Cell Phone Soldering
Tarrant County College
Cell Phone Refurbishing
IBM July 2015 - Present
XO Communications October 2014 - July 2015
Charter Communications August 2011 - September 2014
Time Warner Cable June 2010 - August 2011
PAETEC March 2009 - June 2010
Cogent Communications August 2008 - March 2009
Logix Communications July 2006 - July 2008
Skills
Unified Communications, IT Security Assessments, Cloud Computing, SIP Trunking, VoIP, Data Center, Network Design, WAN, Account Management, Managed Services, Optical Fiber, Telephony, New Business Development, Solution Selling, Metro Ethernet, Coax, Ethernet over Copper, Telecommunications, Networking, Routing, Direct Sales, Fiber, PRI, Vendor Relations, Co-location, IP
Education
Tarrant County College 2012 — 2013
Network Fundamentals
FASTSIGNS April 2013 - Present
Compass Point Marketing November 2012 - April 2013
PepWear February 2008 - 2012
Charter Communications January 2006 - February 2008
RadioShack Corp. 1999 - 2004
Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing Management, Marketing Research, Email Marketing, Corporate Branding, Brand Awareness, Brand Management, SEO copywriting, Marketing Copy, Promotional Copy, Corporate Communications, Website Promotion, Sales Promotion, Product Launch, Product Marketing, Trade Shows, Event Planning, Direct Mail Campaigns, Web Campaigns, Point of Purchase, Competitive Analysis, Customer Retention, Creative Direction, Microsoft Office, Direct Mail, Advertising, Strategy, Social Media, Copywriting, SEO, Internal Communications, Account Management, Sales, Cross-functional Team..., Direct Marketing, Integrated Marketing, Brand Development, Marketing, Public Relations, Market Planning, B2B Marketing, Digital Marketing, Online Marketing
Education
Texas Wesleyan University 2003 — 2008
Bachelor of Science, Advertising and Public Relations
Independent May 2015 - Present
Swank Motion Pictures, Inc. January 2014 - April 2015
Charter Communications April 2008 - January 2014
Charter Communications January 2006 - April 2008
Charter Communications July 2004 - January 2006
Charter Communications October 2000 - July 2004
Arthur Andersen March 1998 - February 2000
Skills
Cross-functional Team..., Competitive Analysis, Strategic Planning, Telecommunications, Segmentation, Strategic Partnerships, Budgets, Marketing Strategy, Forecasting, Team Building, Call Center, Product Marketing, Direct Marketing, Acquisition marketing, Call Centers, Marketing, CRM, Program Management, Management, Analysis, E-commerce, Strategy, Analytics, Customer Retention, Management Consulting, Integrated Marketing, Mergers & Acquisitions, Customer Experience, Digital Marketing
Education
The Ohio State University
BS, Psychology and French
University of Virginia
Masters, Social Psychology
CarMax April 2014 - Present
Charter Communications March 2013 - January 2014
Joy Real Estate Co. March 2012 - May 2013
Enterprise Rent-A-Car February 2009 - October 2011
Skills
Sales Process, Marketing, Customer Service, Leadership, Sales, New Business Development, Retail, Selling, Account Management, Negotiation, Sales Management, Team Building, Cold Calling, Contract Negotiation, Direct Sales, Sales Operations
Education
Wyatt Real Estate School 2012 — 2012
The Citadel 2002 — 2007
Bachelor of Science (BS), Criminal Justice/Political Science
KentuckyOne Health June 2015 - Present
ZirMed August 2013 - June 2015
ZirMed June 2012 - August 2013
Norton Healthcare December 2011 - January 2012
Mercer Consulting October 2011 - December 2011
Insight Communications March 2007 - July 2011
Sojourn Community Church April 2007 - January 2008
Charter Communications October 2005 - January 2007
Skills
Troubleshooting, Call Center, Active Directory, Technical Support, VPN, VoIP, Software Installation, WAN, BMC Remedy, Blackberry, Laptops, Access, Testing, Process Improvement, Technical Writing, Software Documentation, Customer Service, Team Leadership, Visio, Business Analysis, Microsoft Office, Networking, Integration, Windows Server, Windows 7, Teamwork, Call Centers, Windows, Wireless Networking, Analysis, Crystal Reports, Telecommunications, Salesforce.com, Microsoft SQL Server, VMware, System Administration, Data Center, Project Management, Servers, Outlook, Customer Satisfaction, Linux, Microsoft Word, Microsoft Excel, Computer Hardware, Account Management, Quality Assurance, Disaster Recovery, SharePoint, Databases
Education
Sullivan University 2010 — 2012
Master, Business Administration
Sullivan University 2011 — 2012
Master, Information Systems
Sullivan University 2009 — 2010
Bachelor of Science, Business Administration, Finance Major
ITT Technical Institute 2002 — 2004
Associate Degree of Applied Science, Information Technology and Computer Networking Systems
Oracle July 2014 - Present
Oracle October 2012 - July 2014
Meltwater Group February 2012 - May 2012
ebQuickstart May 2011 - January 2012
abiquo May 2011 - January 2012
Direct Business Solutions May 2010 - April 2011
Charter Communications May 2010 - April 2011
Skills
SaaS, Lead Generation, Sales, Business Development, Enterprise Software, Cold Calling, Strategic Partnerships, Oracle, Cloud Computing, Market Research, DJ, Direct Sales, Marketing Communications, Management, Salesforce.com, B2B, Sales Operations, Entrepreneurship, Fusion CRM, SPARC, Pillar, Storage, Enterprise Storage, StorageTek, Sun Microsystems, Solaris, Peer Mentoring, Tape Storage, Tape Libraries, Tape Backup, Disk Management, Hardware Architecture, Server Architecture, CRM, Sales Process, Hybrid Cloud, PaaS, Private Cloud, IaaS, Oracle CRM
Education
Texas State University-San Marcos
Bachelor of Business Administration, Marketing
Charter Communications November 2012 - Present
Alliance for Workforce Development January 2008 - November 2012
Plumas Bank August 2006 - November 2012
Macy's September 1993 - July 2006
Burger King Corporation May 1988 - September 1993
Skills
Policy, Administration, Budgeting, Compensation, Payroll, System Administration, Deferred Compensation, Employee Relations, Management, Human Resources, Customer Service, Leadership, Personnel Management, Team Building, Training, Performance Management, Employee Benefits, Employee Training, Onboarding, Team Leadership, HR Policies, Recruiting, Organizational..., HRIS, Budgets
Education
Western Governors University 2012 — 2015
Bachelor's degree, Business Management
Truckee Meadows Community College
General
Tarleton State University
Sociology/Public Administration
Merkel High School 1984 — 1988
High School Diploma, General High School
Charter Communications 2013 - Present
Verizon 2006 - 2011
Verizon 2003 - 2006
Verizon 2000 - 2003
Verizon 1999 - 2000
Verizon 1996 - 1999
Verizon 1994 - 1996
AT&T 1989 - 1993
Skills
Product Management, Pricing, Vendor Management, Strategic Planning, Product Development, Telecommunications, VoIP, Regulatory & External..., Process Management, Program Management, Marketing, Management, Leadership, Contract Negotiation, Business Strategy, Product Marketing, Cross-functional Team..., Team Leadership, Market Research, Go-to-market Strategy, P&L Management, Wireless, Strategic Partnerships, E-commerce, Competitive Analysis, Budgets, Team Management, Sales
Education
The Johns Hopkins University - Carey Business School 1998 — 2000
MBA, Management Information Systems
Wesleyan University 1985 — 1989
BA, Economics
Windsor High School
Ameren 2012 - Present
Charter Communications 2007 - 2012
GE Transportation 1997 - 2002
Education
The George Washington University 1995 — 1997
Masters Degree, Education and Human Development
United States Military Academy at West Point 1984 — 1988
General Engineering
Charter Communications January 2015 - Present
O'Reilly Auto Parts December 2014 - January 2015
MV Transportation 1998 - 2012
Skills
Transportation..., Logistics, Trucking, Fleet Management, Public Transport, Operations Management, Dispatching, Transportation Planning, DOT regulations, Shipping, LTL, Freight, Truckload, Warehousing, Process Improvement, Contract Management, Team Building, Inventory Management
Education
Sullivan University 2012 — 2015
Associate's Degree, Paralegal Studies
University of Louisville 1991 — 1992
Marketing and Business Administration
Shawnee High School 1988 — 1991
Diploma
Charter Communications August 2002 - Present
NuVox November 1998 - May 2002
York Hospital September 1996 - November 1998
Skills
Call Centers, Telecommunications, Broadband, VoIP, Customer Satisfaction, Telephony, Troubleshooting, Operations Management, Customer Service, Customer Experience, Wireless, Customer Retention, Workforce Management, Process Improvement, Routers, Human Resources, Time Management, Leadership, Microsoft Office, Training, Healthcare Information..., Team Building, Management, Strategic Planning, Microsoft Excel
Education
University of Phoenix 2013 — 2015
Bachelor's of Psychology
College of New Rochelle 1980 — 1982
Psychology and Socialolgy
Construction Art 1991 - Present
USGBC Mid-Tn 2009 - 2010
Charter Communications 1995 - 2005
Skills
Green Building, Sustainability, Energy Efficiency, LEED, Strategic Planning, Telecommunications, Contact Centers, Corporate Finance, Strategic Consulting, Business Process..., IT Management, Teacher Training, Construction Management, Foreign Languages, Data Mining, Customer Service, Software Development, Renewable Energy, Strategy, Analysis, Leadership, Finance, Process Improvement, Solar Energy, Business Strategy, Contract Negotiation, Start-ups, Energy Conservation
Education
Texas State University 1981 — 1986
BBS, Finance
Markham College
Charter Communications July 2015 - Present
Customer Connections 2004 - Present
My Compassion Connection 2013 - 2015
Sand Cherry Associates 2011 - 2015
Chater Communications 2002 - 2003
Charter Communications 1999 - 2002
InterMedia/Charter Communications 1996 - 1999
Intermedia 1995 - 1996
Cox Communications 1994 - 1995
Skills
Call Center, Telecommunications, Cross-functional Team..., Leadership, Program Management, CRM, Marketing, Broadband, Vendor Management, Strategy, Project Management, Strategic Partnerships, Wireless, Product Launch, Call Centers, Team Building, Market Planning, Mergers & Acquisitions, Customer Satisfaction, Account Management, Product Management, P&L Management, Sales, Management, Sales Management, Analysis
Education
Texas State University 1984 — 1987
BBA, Marketing/Management
Amazon October 2013 - Present
Amazon September 2012 - October 2013
Zappos Family of Companies September 2011 - September 2012
Zappos.com May 2008 - September 2011
Flextronics June 2004 - May 2008
Charter Communications 2003 - 2004
Skills
Linux, Windows Server, Red Hat Linux, Network Engineering, VMware, Cisco Technologies, Network Administration, Apache, Servers, Active Directory, VMware ESX, Disaster Recovery, Unix, MySQL, Virtualization, CentOS, Security, Windows, Troubleshooting, Cloud Computing, Perl, Windows 7, Data Center, SharePoint, System Administration, Computer Hardware, DNS, Technical Support, Cisco IOS, Firewalls, TCP/IP, Shell Scripting, Network Security
Education
Sullivan University 2007 — 2009
Associates, Computer Science
Charter Communications 2012 - 2013
Clifton Gunderson LLP 2006 - 2010
QWEST COMMUNICATIONS CORP 2002 - 2005
MCI Corporation 1997 - 2002
Skills
Vendor Management, Strategic Sourcing, Program Management, Accounting, Telecommunications, Contract Negotiation, Cross-functional Team..., Process Improvement, Procurement, Contract Management
Education
University of Denver - Sturm College of Law
LLM, Taxation
The University of New Mexico School of Law
JD, Law
Texas A&M University
BBA, Accounting
Charter Communications August 2010 - Present
Web Design For Ecommerce January 2007 - August 2010
Web Design For Ecommerce January 2000 - August 2010
Blue Ridge Spirit January 2000 - August 2010
Web Design January 1999 - August 2010
Skills
Entrepreneurship, Social Media Marketing, Online Advertising, Small Business, SEO, Marketing, Social Networking, Social Media, Public Speaking, Coaching, Marketing Strategy, E-commerce
Education
The American College
S, Business Administration; Financial Services
The American College
S, Business Administration; Financial Services
Amer. College + Haywood Com Col
Business Adm, Business Administration
Daymon Worldwide August 2014 - Present
Daymon Worldwide September 2013 - August 2014
Daymon Worldwide February 2013 - September 2013
Daymon Worldwide May 2012 - February 2013
Daymon Worldwide June 2010 - May 2012
Express Courier February 2009 - December 2009
Charter Communications May 2008 - February 2009
Skills
Management, Retail Category..., Process Improvement, Sales, Cross-functional Team..., Business Analysis, Leadership, Forecasting, Financial Analysis, Data Analysis, Analysis, Strategic Planning, Budgets, Microsoft Excel, Visio, Market Research, Inventory Management, Business Intelligence, Microsoft Office, PowerPoint, Customer Service, Project Management, Promotions, Digital Marketing, Retail, Supply Chain, Consumer Products, Sales Management
Education
Tennessee Technological University
Bachelor of Science (BS), Finance, General
Tennessee Technological University
Master of Business Administration (M.B.A.), International Finance
Peak Systems, Inc. November 2014 - Present
Charter Communications April 2013 - September 2014
Sprint April 2012 - April 2013
Visionworks of America December 2011 - April 2012
McDonald's Corporation August 2008 - April 2011
Nielsen Company September 2006 - August 2008
Skills
Networking, Broadband, Troubleshooting, Computer Hardware, Technical Support, Operating Systems, Windows 7, Windows XP, Active Directory, Mac OS, Remote Desktop
Education
Sullivan University 2014 — 2014
System, Networking, and LAN/WAN Management/Manager
John Hardin High School 2004 — 2008
Worldnet Solutions, Inc. October 2014 - Present
Charter Communications January 2014 - September 2014
Primary Network January 1995 - January 2004
Skills
Negotiation, Leadership, Telecommunications, Referrals, Internet, Internet Access, Hosted Voice, Fiber Optic Cable, Disaster Recovery, VoIP, Co-location, Data Center, Internet Services, Internet Security, Internet Strategy, Managed Services, Sales, Sales Process
Education
Texas Christian University
Humana August 2014 - April 2015
Pegatron December 2012 - May 2014
Jabil January 2012 - June 2012
Geek Squad City September 2008 - July 2010
Charter Communications October 2006 - January 2007
Dynacraft May 2003 - September 2006
Skills
Databases, Network installation..., Desktop and laptop..., Microsoft Windows, Microsoft Office, Microsoft SQL Server, JavaScript, HTML
Education
Sullivan University 2008 — 2012
Associate of Science, Information Technology
Sullivan University 2008 — 2012
Bachelor of Science, Information Technology
United Site Services April 2012 - November 2013
Protocol Global Solutions June 2010 - February 2012
Charter Communications August 2009 - May 2010
vivian's market style cafe February 2009 - August 2009
Checkerboard June 2008 - January 2009
Skills
Call Center, Microsoft Office, Microsoft Excel, Customer Service, Customer Satisfaction, Customer Experience, Data Entry, Troubleshooting, Telemarketing, Public Speaking, Inbound Marketing, Training
Education
Tennessee Temple University 2004 — 2007
Bachelors, Pastoral Studies
Word of Life Bible Institute 2002 — 2004
Certification, Bible/Ministry
Kingston Community High School 1999 — 2002
Diploma, General studies
HWY 171 Truck & Auto July 2015 - Present
Public Notary February 2013 - Present
Stewart Enterprises, Inc. June 2012 - April 2014
Federation of State Medical Boards September 2008 - June 2012
CornerStone Staffing December 2007 - September 2008
Charter Communications October 2005 - February 2006
Airgate PCS / Sprint PCS November 2003 - February 2005
Verizon Wireless November 1998 - February 2003
Skills
Customer Service, Administrative..., Outlook, Data Entry, Office Management, Microsoft Excel, Microsoft Office, Event Planning, Sales, Telephone Skills, Coaching, Budgets, Office Administration, Training, Small Business, Administration, Payroll, Accounts Payable, Accounts Receivable, Invoicing, Teamwork, Administrative...
Education
The University of Texas at Austin
Real Estate
Tarrant County College
Tarrant County Junior College
Graduate, General Studies
Tarrant County Junior College
General Studies
KDKR 91.3FM January 2015 - Present
Jimmy John's June 2010 - Present
Charter Communications October 2002 - February 2005
Skills
Voice Acting, Acting, Singing, Persuasive Speaker, Improvisation, Intelligence
Education
Tarrant County College
Charter Communications January 2009 - Present
Jewish Life TV October 2008 - Present
Time Warner Cable June 2005 - Present
LA City View Channel 35 September 2002 - September 2009
KDOC-TV December 2007 - October 2008
KPCC September 1998 - March 2007
Skills
Television, Journalism, Entertainment, Radio, Production, Video Production, Broadcast, Interviews, Social Media, Media Relations, New Media, Public Speaking, Video, Advertising, Broadcast Journalism, Final Cut Pro, Social Networking, Magazines, Film Production, Video Editing, Content Strategy, Editing, Screenwriting, Producing, Post Production, Public Relations, Social Media Marketing, Publicity, Media Production, Press Releases, Corporate Communications, Blogging, Politics, Storytelling, Creative Direction, Copywriting, Digital Media, Documentaries, Film, Broadcast Television, Multimedia, Avid, News Writing, Web Content, Content Development
Education
The George Washington University Law School 1987 — 1990
JD, Law
University of Southern California 1983 — 1987
BA, International Relations
Lawn Pro Landscape April 2009 - Present
Charter Communications January 2013 - September 2013
Mouser Electronics June 2007 - January 2009
Kellogg Company June 2001 - June 2004
Green Guard First Aid and Safety May 1995 - April 2001
Skills
Sales Management, Advertising, Customer Relations, Microsoft Office, Marketing Strategy, Strategic Planning, Writing, Customer Service, Promotions, Negotiation, Word, Research, PowerPoint, Account Management, Product Development, Problem Solving, Team Building, Coaching, Brand Development, Retail, Business Strategy, Marketing Communications, Social Media Marketing, Market Planning, Public Speaking, New Business Development, Market Research, B2B, Proposal Writing, Marketing Management, Budgeting, Online Marketing, Blogging, Social Networking, Marketing
Education
The University of Texas at Arlington 2009 — 2013
Working toward a Bachelors in History, History/Economics
Tarrant County College 1984 — 1988
Associate's degree, Business Administration and Management, General
Eastern Hills High School 1980 — 1984
Diploma
Charter Communications October 2014 - Present
CO-OP Financial Services July 2013 - October 2014
General Motors January 2014 - June 2014
Weatherford January 2012 - January 2013
MillerCoors March 2008 - September 2011
Bank of America January 2011 - August 2011
DISYS September 2010 - January 2011
Chasesource LP December 2008 - February 2009
T-Mobile July 2007 - March 2008
Extyr, LP August 2006 - May 2007
Skills
Outlook, Microsoft Excel, Customer Satisfaction, Visio, Business Process, Troubleshooting, Software Documentation, Call Center, Process Improvement, Business Analysis, Invoicing, Computer Hardware, Access, Budgets, Microsoft Word, Leadership, PowerPoint, Account Management, Operations Management, Project Planning, Training, Inventory Management, SAP, Program Management, Call Centers, Team Leadership, Data Analysis, Customer Service, Cross-functional Team..., SharePoint, Change Management, Quality Assurance, Microsoft Office, Project Management, Business Process..., Supervisory Skills, Team Building, Management, Testing, Vendor Management, Analysis, Technical Support, Process Scheduler, Databases, Networking, Windows, Logistics, Risk Management, XP, Integration
Education
Tarrant County College 2011 — 2011
Certificate Earned, Oil and Gas Production
Blinn College (Bryan Branch) 1983 — 1983
Associate in Arts, Accounting
HRchitect October 2014 - Present
Kindred Healthcare February 2012 - October 2014
Kindred Healthcare December 2010 - February 2012
Ajilon Consulting August 2009 - December 2010
Ajilon Consulting March 2009 - August 2009
Charter Communications May 2008 - March 2009
Charter Communications April 2007 - May 2008
Charter Communications October 2005 - April 2007
Skills
PeopleSoft, Applicant Tracking..., Talent Acquisition, Taleo, SharePoint, Healthcare, Onboarding, Vendor Management, Process Improvement, Business Objects, SDLC, SAP, Employee Benefits, Training, Kronos, Internet Recruiting, Management, Employee Relations, Software Documentation
Education
Sullivan University 2008 — 2009
GlowTouch Technologies March 2011 - July 2011
Eurest Dining July 2010 - January 2011
Charter Communications January 2007 - March 2010
Madeline's Gifts September 2007 - May 2008
friedman's jewelers November 2005 - July 2007
Charter Communications January 2007 - May 2007
Education
Henry County high school
High school diploma
Sullivan University
Associate's Degree, Accounting
Learn to Skate Cincinnati, LLC July 2010 - Present
AstraZeneca May 2007 - July 2010
Charter Communications 2002 - 2005
National Semiconductor 1992 - 1995
Skills
Account Management, Event Management, Event Planning, Fundraising, Leadership, Management, Marketing Strategy, New Business Development, Marketing, Public Relations, Sales, Social Media, Strategic Planning
Education
Texas Christian University 1994 — 1997
MA, Public Relations
University of Texas at Austin 1986 — 1990
BA, Industrial Psychology
Covidien December 2004 - Present
Charter Communications January 2001 - December 2004
Gallop Johnson & Neuman September 1992 - December 2000
Skills
Employment Law, Litigation, Labor Relations, Corporate Law, Corporate Governance, Mediation, Succession Planning, Employee Relations, Trade Secrets, Legal Writing, Mergers & Acquisitions, Intellectual Property, Privacy Law, Legal Compliance, Legal Research, Licensing, Legal Advice, Immigration Law, Employment Contracts
Education
The George Washington University Law School 1987 — 1990
JD, Law
Tufts University 1980 — 1984
B.A., Psychology and Spanish
Clayton High School 1976 — 1980
RCN, Grande Communications August 2010 - Present
Choice Cable December 2007 - June 2015
Patriot Media January 2003 - August 2007
Charter Communications 2001 - 2003
Charter Communications 1998 - 2000
Comcast 1995 - 1998
Comcast 1993 - 1995
Comcast 1991 - 1993
Comcast 1989 - 1991
Education
The Ohio State University 1983 — 1987
BA, Political Science
AT&T Creative Media Services February 2013 - Present
Leftfield Pictures April 2011 - June 2013
All Mobile Video July 2009 - July 2009
Tribeca Enterprises April 2009 - May 2009
NBC News January 2009 - March 2009
The Art Institutes September 2008 - December 2008
Charter Communications March 2003 - June 2003
Skills
Post Production, Television, Producing, Final Cut Pro, Editing, Avid, Reality, Broadcast, HD Video, Graphic Design, Entertainment, Adobe Creative Suite, Illustration, Time Lapse Photography, Camera Operation, Photography, AP Style, Creative Writing, News Writing, Television News, Technical Direction, Animation, Digital Media, Documentaries, Commercials, Corporate Branding, Mobile Content..., Reality TV
Education
Masuk High School 2001 — 2005
The Art Institute of New York City 2007 — 2009
AOS, Video Production and Technology
Charter Communications August 2013 - Present
Nest301 March 2013 - September 2013
Hibernia Media 2008 - March 2013
Level 3 2005 - 2007
Comcast 2003 - 2005
Skehan Televideo 2002 - 2003
Quvis 2002 - 2002
National Association of Broadcasters 2001 - 2002
Teligent 1998 - 2001
CNN Washington 1981 - 1998
Skills
Broadcast Engineering, Television, Video, Production, Broadcast, Television Production, Audio, Video Production, Broadcast Operations, Broadcast Television, Master Control, TV production, Video Editing, HD Video, Digital Video, Sound, Documentaries, Post Production, Streaming Media, Digital Media, VOD, Video Transport, Manage Client..., Camera, IPTV, Digital Asset Management, Telecommunications, Final Cut Pro, Media Production, Non-linear Editing, Radio, Producing, Web Video, Satellite, New Media, Encoding
Education
The George Washington University 1999 — 2001
MS, Computers and Telecommunications
University of Maryland, College Park, Maryland 1979 — 1980
Bachelor of Science, Journalism, Minor, Television Production, Broadcast Journalism
Charter Communications March 2014 - Present
Sullivan University March 2012 - March 2014
Skills
Staff Development, Higher Education, Public Speaking, Leadership Development, Adult Education, Career Counseling, Student Affairs, Conflict Resolution, Customer Service, Leadership, Team Building, Strategic Planning, Community Outreach, Management
Education
Sullivan University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Extreme Marketing Solutions, LLC March 2015 - Present
United States Goverment July 2014 - February 2015
Charter Communications February 2014 - July 2014
Mold-Rite Plastics, Inc. March 2013 - February 2014
Parkway INC March 2011 - March 2013
Skills
Time Management, Skilled Relationship..., Training, Supervising, Critical Thinking, Budget Monitoring, Computer Proficiency, Microsoft Office, People Skills, Highly motivated..., Goal Oriented, Customer Satisfaction, Sales Operations, Project Planning, Analysis, Continuous Improvement, Employee Training, Operations Management, Marketing, Manufacturing, Management, Leadership, Process Improvement, Public Speaking, Strategic Planning, Team Building, Microsoft Excel, Microsoft Word
Education
SUNY Canton 2012 — 2014
Associate's degree, Business, Management, Marketing, and Related Support Services
Charter Communications October 2013 - Present
Consumer Choice Marketing Energy March 2013 - Present
MCTV 2012 - Present
Skills
Telecommunications, VoIP, Troubleshooting, Customer Service, Managed Services, Unified Communications, Wireless, Solution Selling, Mobile Devices, Direct Sales, IP, MPLS, Channel Partners, Call Centers, GSM, Leadership, Sales, Team Leadership
Education
The Ohio State University
Associate's degree, Transportation and Materials Moving
Simply Unique Residence, Inc. December 2011 - Present
KForce - Bank of America September 2010 - September 2011
North American Conveyor Corporation June 2008 - May 2010
Office Depot January 2007 - October 2008
Americredit January 2007 - November 2007
Telephone Banker Customer Service July 2005 - July 2006
Charter Communications July 2004 - April 2005
Radio Shack Service Depot June 2004 - November 2004
City of Fort Worth August 2000 - April 2003
Skills
Editing, Strategic Planning, Negotiation, Accounting, Event Management, Team Building, Public Relations, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Customer Service, Customer Satisfaction, Account Management, Clerical Skills, Administrative..., Office Management
Education
Polytechnic High School
Tarrant County College
Counseling Psychology
Charter Communications October 2014 - Present
HNI Corporation November 2012 - October 2014
Demand Media September 2012 - November 2012
PwC June 2012 - September 2012
VMware March 2011 - May 2012
SquareTwo Financial September 2010 - February 2011
University of Virginia February 2010 - August 2010
American Power Conversion September 2008 - January 2010
Powerwave Technologies April 2007 - August 2008
Eastern Horizon Technologies March 2004 - February 2007
Skills
Oracle SOA Suite, BPEL, SOA, JDeveloper, Oracle Fusion Middleware, Weblogic, Java Enterprise Edition, ESB, Oracle E-Business Suite, ADF, Web Services, PL/SQL, XML, Oracle Applications, WSDL, Oracle, XSD, Middleware, SOAP, XPath, XSLT, Oracle Reports, Solution Architecture, Oracle HR, JMS, Enterprise Architecture, WebLogic
Education
Tamil Nadu Doctor M.G.R. Medical University 2001 — 2003
Master of Computer Science (MS)Bachelor of Science; B, Computers; Sc Computer Science
Strategic Business Support Svcs. February 2010 - Present
Charter Communications November 2003 - January 2010
Charter Communications November 2003 - December 2005
SouthernSkies Communications Group November 2001 - November 2003
Qwest Communications February 2001 - October 2001
Comcast (fmrly Jones Intercable) February 1998 - January 2001
Cox Communications 1994 - 1998
TeleCable Corp January 1991 - January 1994
Wade CableVision, Inc January 1987 - January 1991
Skills
Market Research, Strategic Planning, Business Strategy, Program Management, Customer Retention, sales training, Customer Experience..., Net Promoter Score..., Leadership Development, Change Management, Political Campaigns, Sales, Cross-functional Team..., Telecommunications, Direct Marketing, Marketing Strategy, Customer Satisfaction, Strategy, Digital Marketing, Leadership, Team Leadership, Project Management, P&L Management, Marketing Leadership, Direct Sales, Management, Marketing, Sales Management, Budgets, Sales Operations, Account Management, Marketing Communications, Competitive Analysis, Business Planning, New Business Development, Advertising
Education
UCLA Anderson School of Management 2008 — 2009
Certificate, Executive Leadership Development Program
University of Phoenix 2001 — 2003
MBA, Marketing
University of Arizona, Eller College of Management 2000 — 2000
Certificate, eBusiness Technology & Strategies
Temple University
BA, Broadcast, Telecommunications & Mass Media
DentaQuest March 2014 - Present
Guaranty Bank February 2008 - January 2014
Charter Communications April 2007 - February 2008
ADVO Incorporated October 2003 - April 2007
TSA 2002 - 2003
Delta Air Lines November 2000 - August 2002
Delta Airlines May 1989 - November 2000
Skills
Recruiting, Leadership Development, Customer Service, Process Improvement, Performance Management, Leadership, Call Center, Customer Satisfaction, Operations Management, Account Management, Team Building, Employee Relations, Team Leadership, Customer Experience, Coaching, Management, Project Management, Team Management, Time Management, Customer Retention, Vendor Management, Banking, Budgets, Business Relationship..., CRM, Call Centers, Change Management, Cross-functional Team..., Employee Engagement, Human Resources, Retail, Risk Management, Sales, Sales Management, Strategic Planning, Strategy, Training, Vendor Management...
Education
Texas Tech University 1985 — 1988
B.S., Business Management
James Bowie High School 1981 — 1983
H.S. Diploma, General studies
Lincoln High School 1980 — 1981
Charter Communications Sr Headend TechCharter communications1981 - 2009
Education
Tarrant County College 1978 — 1981
Jack Henry & Associates January 2013 - Present
Telecom Reseller May 1999 - Present
Self Employed Contractor May 2012 - December 2012
Methodist Health System October 2011 - March 2012
FirstGroup America April 2009 - September 2011
Greyhound Lines, Inc. July 2006 - March 2009
Memorial Hermann Healthcare System January 2004 - July 2006
Charter Communications 2001 - 2003
AtosOrigin 1999 - 2000
Origin Technology in Business 1995 - 1999
Skills
Troubleshooting, Telecommunications, VoIP, Call Center, Visio, Disaster Recovery, Software Documentation, Cisco Technologies, Customer Service, Process Improvement, TCP/IP, Routing, Computer Hardware, Operating Systems, Management, Technical Support, Hardware, Avaya, Security, Call Centers, System Administration, Windows 7, IVR, IP PBX, Integration, Vendor Management, ACD, IT Management, Project Management, Networking, Routers, Team Leadership, Data Center
Education
The University of Texas at Arlington 1973 — 1976
Tarrant County College 1970 — 1972
Charter Communications December 2013 - Present
Geek Squad April 2007 - September 2009
Skills
Customer Service, Troubleshooting, Leadership, Networking, Telecommunications, Sales, Windows, Process Improvement, Call Centers, Technical Support, Computer Hardware, Network Administration, CCNA, Cisco Technologies, Wireless Networking, Network Security
Education
Sullivan University 2014 — 2015
Certification track, System, Networking, and LAN/WAN Management/Manager
Western Kentucky University 2006 — 2006
Accounting
Charter Communications May 2014 - Present
Humana October 2011 - May 2014
Constellation Energy Partners LLC July 2006 - December 2008
US Army February 1996 - February 2001
Skills
Business Analysis, Data Analysis, Customer Service, Customer Satisfaction, Problem Solving, Problem Analysis, Project Management
Education
Sullivan University 2004 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Charter Communications June 2015 - Present
Voluntary Personal Sabbatical August 2013 - February 2015
20th Century Fox March 2011 - July 2013
Deloitte September 2010 - January 2011
Booz Allen Hamilton September 2003 - September 2010
Northrop Grumman Corporation August 2002 - September 2003
Skills
Program Management, Integration, DoD, Requirements Analysis, Systems Engineering, Project Management, Proposal Writing, Scrum, Leadership, Cross-functional Team..., PMO, Testing, Management, Project Planning, Business Analysis, SDLC, Operations Management, Training, Visio, Process Improvement, Software Project..., SharePoint, Consulting, IT Management, Business Process, Analysis, Vendor Management, ITIL, Team Leadership, Information Technology, Troubleshooting, System Administration, Management Consulting, System Architecture, Configuration Management
Education
The Johns Hopkins University 2007 — 2010
Masters of Science, Systems Engineering, 3.8 GPA
University of California, San Diego 2007 — 2009
Professional Certificate, Systems Engineering, 3.6 GPA
George Mason University - School of Management 1998 — 2002
Bachelor of Science, Decision Sciences and Information Management Systems, 3.2 GPA
SKF Group March 2015 - Present
Bausch + Lomb October 2012 - March 2015
Duke Manufacturing Co. April 2012 - October 2012
Middleby Corporation September 2009 - April 2012
Parker Hannifin April 2009 - September 2010
Charter Communications February 2005 - September 2008
APC Warranties September 2007 - April 2008
David C. Gibson September 2001 - November 2005
WHEATON Industries December 1986 - September 2001
Skills
International Business, Import/Export Operations, Strategic Planning, Data Entry, IBM iSeries, Technical Support, Inventory Management, Microsoft Office, Negotiation, Spanish, Microsoft Word, Six Sigma, Team Leadership, Software Documentation, Team Building, Lotus Notes, Process Scheduler, Sales, Logistics, Visio, Account Management, Computer Repair, Pricing, Process Improvement, PowerPoint, Sales Operations, Troubleshooting, Leadership, Project Management, Business Strategy, English, Bilingual-English/Spanis..., Direct Sales, New Business Development, Customer Retention, Purchasing, Microsoft Excel, Sales Management, Customer Satisfaction, Call Center, Windows Server, Cross-functional Team..., Customer Service, Budgets, Access, Manufacturing, Outlook, Forecasting, Internet Explorer, Operations Management
Education
Pan American University of Texas, Edinburgh, TX 1982 — 1982
Education
Southwest Texas State University 1981 — 1981
Special Education and Teaching
The University of Texas-Pan American
Sage May 2015 - Present
Sage April 2014 - May 2015
Sage April 2013 - April 2014
Humana October 2009 - April 2013
Charter Communications 2006 - 2009
Skills
Microsoft Office, Active Directory, Troubleshooting, Customer Service, Computer Hardware, Windows 7, Access, Outlook, Administration, Team Leadership, Networking, Process Improvement, System Administration, Technical Support, Windows XP, Windows, Security, Software Documentation, Telecommunications, Call Centers, Software Installation, Help Desk Support, Training, Testing, Team Building
Education
Sullivan University
Ditech Financial LLC June 2015 - Present
Bonfire Capital Group, LLC October 2013 - April 2015
Loan Portfolio Servicing May 2011 - October 2013
Windsor April 2010 - April 2011
Santander Consumer USA Inc. August 2005 - March 2010
Triad Financial 2005 - 2010
Charter Communications 2001 - 2005
Charter Communications 2001 - 2005
Skills
Skip Tracing, Loss Mitigation, Loan Origination, Customer Service, Customer Satisfaction, Loan Servicing, Microsoft Excel, Team Building, Microsoft Word, PowerPoint, Team Leadership, Outlook, FDCPA, Lexis Nexus, Accurint, Nortridge Loan System, Shaw, Western Union Speed Pay, Passtime, RDN, Auto IMS, Recovery IMS, Payments, Accounts Receivable, Determination, Creative Problem Solving, Self-driven, Work in A Fast Paced..., Learn New Software..., Call Centers, Risk Management, Problem Solving, Loans, Finance, Credit Analysis, Credit, Banking
Education
Hinkley High School 1994 — 1998
12
Tarrant County College
On hold, Accounting and Business/Management
Matanuska Telephone Association August 2012 - Present
Alaska Communications January 2014 - October 2014
Charter Communications February 2012 - June 2012
GCI - General Communication Inc. August 2009 - January 2012
Skills
Telecommunications, Troubleshooting, RF, IPTV, TDR, Fiber Optics, VoIP, MoCA, Copper Cabling, Premise Wiring, IP CCTV, Fusion Splicing, Network Systems, Telecommunications..., Command Prompt, Broadband, Wireless Networking, Wireless Communications..., Plant Design, Team Leadership, Project Management, Conflict Resolution, DSL, Data Center, Customer Service, Integrated Security..., Surveillance, Telephony, Cabling, Computer Network..., Wireless, Optical Fiber, Network Design, Ethernet, Routers, Switches, IP
Education
Tallahassee Community College
Electrical, Electronics and Communications Engineering
Wakulla High School
Mercer July 2015 - Present
Marsh & McLennan Companies, Inc. September 2010 - July 2015
Marsh & McLennan Companies, Inc. 2007 - February 2008
Marsh & McLennan Companies May 2007 - August 2007
Charter Communications 2001 - 2007
Skills
RSA SecurID, Active Directory, VMware, Windows 7, BMC Remedy, Windows Server, Blackberry, Operating Systems, Service Desk, Lotus Notes, Citrix, VPN, Servers, ITIL, XP, Group Policy, Troubleshooting, IT Service Management, Blackberry Enterprise..., Technical Support, Microsoft Exchange, System Administration, IT Operations, HP, Network Administration, VMware ESX, Computer Hardware, Incident Management, DNS, Software Documentation, Virtualization, IT Management
Education
Sullivan University
Northwest Chrysler Dodge Jeep March 2015 - Present
Plexus Slim December 2014 - March 2015
ADESA November 2011 - March 2015
PPI April 2008 - September 2012
Chuy's September 2010 - November 2011
Comcast July 2002 - February 2008
Charter Communications October 2001 - July 2002
Skills
Customer Satisfaction, Call Centers, Sales, Microsoft Office, Leadership, Customer Service, Team Building, Coaching, Technical Support, Training, Outlook, Negotiation, Customer Retention, Time Management, Troubleshooting, Customer Experience, Strategic Planning, Recruiting, ACSR, SAP, DOCSIS, Remedy, Avaya Dialer System, BMC Remedy
Education
Texas A&M University 2000 — 2001
N/A, Biomedical Sciences, General
Cypress Creek High School 1995 — 2000
Diploma, Regular/General High School/Secondary Diploma Program
Bleyl Junior High 1992 — 1994
N/A, N/A
Charter Communications December 2013 - Present
Charter Communications August 2008 - December 2013
Skills
Customer Satisfaction, Customer Service, Telecommunications, Broadband, Telephony, Call Centers, Troubleshooting, VoIP, Customer Retention, Customer Experience, Wireless, Networking, Technical Support, Routers, Cabling, Computer Network..., IP, Avaya, Ethernet
Education
Texas Wesleyan University 1996 — 2000
O.D. Wyatt High School 1992 — 1996
Synetra April 2014 - Present
LifeChurch.tv June 2013 - Present
LifeChurch.tv September 2010 - June 2013
Insphere Insurance Solutions February 2013 - April 2013
Charter Communications July 2012 - December 2012
Ryan Family YMCA February 2007 - July 2012
Skills
CCNA, Cisco Certified, Cisco Technologies, Cisco IOS, Cisco Routers, Catalyst Switches, LAN Switching, Cisco WAN, TCP/IP, TeraTerm, Network Administration, Yamaha M7CL, Yamaha Digital Consoles, Windows 7, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service
Education
Tarrant County College 2011 — 2013
Associate of Arts (A.A.), System, Networking, and LAN/WAN Management/Manager
Tarrant County College 2004 — 2013
Associate of Arts (AA), Certificate of Completion Cisco Support, Cisco Support
Time Warner Cable San Antonio May 2009 - Present
Time Warner Cable December 2006 - May 2009
Time Warner Cable April 2001 - December 2006
Charter Communications 1992 - 2001
Simmons Cable TV 1989 - 1992
Cox Cable 1986 - 1989
Skills
P&L Management, Customer Experience, Call Center, P&L, Contract Negotiations, Vendor Management, Metrics, Operations Management, Process Improvement, Forecasting, Cross-functional Team..., Strategic Partnerships, Team Building, Customer Service, Telecommunications, Sales Management, Executive Management, Direct Sales, Business Development, Wireless, Broadband, Product Management, Change Management, Managed Services, Sales Operations, Account Management, Customer Retention, Contract Negotiation, Team Leadership, Income Statement, Team Management, New Business Development, Workforce Management, Business Strategy, Competitive Analysis, Customer Satisfaction, Strategy, VoIP, Start-ups, Management, Telephony, Solution Selling, Product Marketing, Budgets, Sales Process, Strategic Planning, Call Centers, Selling, MPLS, CRM
Education
Texas Tech University - Rawls College of Business 1981 — 1985
BBA, Business - Management
Texas Tech University - Rawls College of Business 1981 — 1985
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Charter Communications October 2014 - Present
Charter Communications April 2006 - Present
Skills
Call Centers, Troubleshooting, Customer Experience, Telephony, Broadband, Wireless, Customer Satisfaction, Telecommunications, Customer Retention, Sales, Salesforce.com, Technical Support, Customer Service, VoIP, Leadership
Education
Sullivan University 2015 — 2016
Master’s Degree, Human Resource Leadership
Thomas M. Cooley Law School 2000 — 2002
Doctor of Law (JD), Business Transactions
Michigan State University 1997 — 1999
Bachelor of Arts (BA), Political Science- Pre law
Grambling State University 1994 — 1997
Political science-Pre law
Consultant May 2011 - July 2011
Charter Communications January 2005 - January 2011
Consolidated Communications FKA TXU Communications August 2002 - January 2005
Allegiance Telecom October 1999 - August 2002
Avtel Communications/Matrix Telecom January 1993 - October 1999
Skills
Process Improvement, Management, Budgets, Team Building, Accounts Receivable, Invoicing, Contract Negotiation, Telecommunications, Call Centers, Operations Management, Customer Service, Forecasting, Negotiation, Project Management, Financial Reporting, Vendor Management, Performance Management, Customer Retention, Sales, Team Management, Organizational..., Coaching, Risk Management, Accounting, Workflow Process..., Real Estate, Hiring, PeopleSoft, Retail, Training, Key Performance..., Budgeting, Problem Solving, KPI, Team Leadership, Leadership, Customer Satisfaction, Inventory Management, Cross-functional Team..., Credit, SAP ERP, Account Management
Education
Texas Christian University 1974 — 1977
B.S., Fashion Merchandising/Business
Lake Highlands High School
National Association of Credit Management
Cap 1 Course, Business Credit Principles
TTI, Inc. November 2011 - December 2013
Sodexo June 2009 - May 2011
DynCorp International August 2007 - July 2008
Johnson Controls October 2006 - August 2007
Charter Communications August 2005 - October 2006
Sally Beauty Company December 2004 - August 2005
i2 Technologies December 1999 - August 2004
United States Marine Corps October 1995 - December 1999
Skills
Facilities Management, Construction Management, Maintenance Management, Buyer Representation, Move Coordination, Contract Negotiation, Negotiation, Contract Management, Property Management, Budgets, Tenant Representation, Retail, Sales, Leadership, Customer Service, Training, Process Scheduler, Management, Team Building, Selling, Relocation, Real Estate, Construction, Sales Management, Purchasing, Project Management, Procurement, Customer Satisfaction, New Business Development, Residential Homes, Strategic Planning, Operations Management
Education
American Military University 2005 — 2006
AA, Real Estate Management
Tarrant County College
Ruchman and Associates, Inc. August 2015 - Present
Charter Communications September 2012 - September 2013
Bath & Body Works March 1999 - September 2012
Bath & Body Works August 2007 - October 2007
Scarecrow Inn January 1998 - January 2000
Skills
Inventory Management, Coaching, Retail, Training, Leadership, Management, Sales, Analysis, Customer Experience, Hiring, Merchandising, Customer Service, Recruiting, Teamwork, Time Management
Education
Tennessee Technological University 1996 — 2007
BS, Business Administration; Marketing
AT&T January 2014 - Present
AT&T September 2010 - January 2014
AT&T February 2008 - September 2010
Charter Communications June 2006 - June 2008
M Co 158th Aviation, US Army Reserves June 2005 - June 2008
US Army August 2005 - February 2008
Skills
ASP.NET, C#, JavaScript, jQuery, Web Applications, MVC, ASP.NET MVC, Entity Framework, AngularJS, SQL, CSS, Design Patterns, .NET, HTML 5, Dependency Injection, SOLID principles, OOP, Web Development, LINQ, AJAX, JSON, Object Oriented Design, Software Design, Software Engineering, Software Development, Agile Methodologies, HTML5, Java, HTML
Education
Tarleton State University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Information Technology
Tarrant County College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Programming
Tarrant County College 2007 — 2011
Associate of Arts (A.A.), Web and Software Development
M3 Multifamily Media Management, LLC May 2012 - Present
Comcast October 2008 - May 2012
Charter Communications September 2002 - October 2008
Sprint Communications March 1988 - August 2002
Skills
Sales Management, Contract Negotiation, New Business Development, Team Building, Strategic Planning, Team Leadership, Telecommunications, Telephony, Customer Relations, Sales Operations, Budgeting, Negotiation, Marketing Strategy, Operations Management, Competitive Analysis, Broadband, P&L Management, Start-ups, Process Improvement, Consultative Selling, VoIP, Fiber, Metro Ethernet, Cross-functional Team..., Business Strategy, Account Management, Business Planning
Education
The Ohio State University 1971 — 1974
ShoreStation Hydraulic Boat Lifts, a division of Midwest Industries, Inc. November 2013 - Present
Belknap Landscape Company, Inc. January 2010 - November 2013
Channel Marine, LLC, Weirs Beach, NH 03247 June 2008 - January 2010
HSBC March 2007 - June 2008
FAY'S BOAT YARD, INC June 2001 - June 2008
Charter Communications March 2000 - June 2001
Charter Communications December 1996 - March 2000
MediaOne November 1988 - December 1996
Time Warner Cable 1982 - 1988
Skills
Marketing Strategy, Public Relations, Media Buying, Trade Shows, Press Releases, New Business Development, Event Planning, Online Marketing, Planet, Marketing Management, Facebook, Event Management, Social Media Marketing, Social Media, Public Speaking, Community Relations, PowerPoint, Key Account Management, Website Development, Strategy, Management, CRM, Budgets, Leadership, Business Development, Social Networking, Sales, Copywriting, Market Planning, Training, Selling, Project Management, Media Relations, Blogging, Customer Satisfaction, Sales Operations, Marketing Communications, B2B, Retail, Customer Retention
Education
The Ohio State University 1978 — 1980
BSBA, Marketing
The Ohio State University 1976 — 1980
Bachelors of Science, Business Administration
Madison High School Home of the fighting RAMS 1972 — 1976
Black Box Network Services August 2014 - Present
LinkedIn March 2014 - June 2014
Fonality December 2012 - September 2013
Sigma Solutions, Inc. April 2011 - February 2012
Broadvox December 2009 - April 2011
Fortress Solutions October 2008 - June 2009
Fortress Solutions October 2008 - March 2009
Charter Communications September 2007 - June 2008
Skills
Data Center Operations, F5 BigIP, Cisco Nexus, Juniper Technologies, Fiber Optics, Structured Cabling, Cable Management, Salesforce.com, Telecommunications, Sales Operations, Sales, Networking, Sales Process, Management, New Business Development, Direct Sales, CRM, Marketing Strategy, Sales Management, VoIP, Goldmine, Marketing, Solution Selling, Account Management, Pricing, Data Center, Customer Oriented, Lead Generation, B2B, SaaS, Telephony, Troubleshooting, Cloud Computing, Unified Communications, Hardware, Servers, SIP
Education
University of North Texas 2004 — 2006
Business
Texas Tech University - Rawls College of Business 2000 — 2002
Business
Comcast Cable September 2014 - Present
Sabbatical & Travel April 2013 - March 2014
Charter Communications March 2012 - March 2013
Imagination Makers Theater Company 2009 - 2010
EchoStar Corporation 2002 - 2010
Bang & Jafwac January 2001 - April 2001
IXL 2000 - 2000
U S WEST 1998 - 1999
Unidata 1997 - 1998
U S WEST 1991 - 1996
Skills
Software Project..., Agile Project Management, HTML/XML, Common Lisp, Data Warehousing, User Interface Design, Databases, Digital Asset Management, Artificial Intelligence, Object Oriented Design, Prolog, TCP/IP, System Testing, Requirements Gathering, Requirements..., Technical Management, Operational Planning, Website Development, Database Development, Test Planning, Contract Negotiation, Rapid Prototyping, Systems Engineering, Systems Analysis, JAD, Program Management, Vendor Management, Project Management, Business Analysis, Requirement..., Agile Methodologies, Product Management, Testing, Integration, SDLC, Technology Management, Scrum, Software Design, Unix, Mobile Devices
Education
Syracuse University
BS, Mechanical Engineering
Charter Communications April 2011 - Present
Jones/NCTI October 2000 - September 2007
Octagon Marketing 1998 - 1999
Skills
Strategy, Marketing Communications, Direct Marketing, Management, Marketing, Public Relations, Event Planning, Spanish, Leadership, French, Telecommunications, B2B, Marketing..., New Business Development, Marketing Strategy, Corporate Communications, Marketing Management, Product Marketing, Web Design, Digital Marketing, Integrated Marketing, Lead Generation, Copywriting, Email Marketing, Advertising, Online Advertising, Social Media Marketing, Market Research
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1993 — 1997
BS, Business Administration
Charter Communications February 2015 - Present
Charter Communications April 2012 - February 2015
Charter Communications August 2011 - April 2012
Charter Communications May 2006 - August 2011
Cox Communications November 2005 - May 2006
Cox Communications January 2003 - November 2005
Cox Communications January 2002 - December 2003
Skills
TCP/IP, DOCSIS, Switches, Perl, Cisco Technologies, Networking, IP, Microsoft Office, Bash, VoIP, Telecommunications, Databases, SNMP, Routing, MySQL, OSPF, BGP, Juniper, XML, SS7, SIGTRAN, ISUP, Telephony, Project Management
Education
Texas Tech University 2000 — 2002
Masters, Managment Information Systems
Texas Tech University 1995 — 1998
Bachelor of Arts, Russian Language Area Studies / German
Fachhochschule Wilhelmshaven 1996 — 1997
Betriebswirtschaftslehre
Charter Communications December 2012 - Present
Charter Communications April 2012 - December 2012
Charter Communications July 2008 - April 2012
Charter Communications February 2006 - July 2008
Spectrum Brands February 1995 - November 2005
Skills
Project Management, Business Intelligence, Process Improvement, Data Analysis, Salesforce.com, SAP, Forecasting, Strategic Planning, Product Development, SQL, Team Leadership, Access, Analysis, Business Process..., Visio, JD Edwards, ERP, Microsoft Excel, Marketing, Cross-functional Team..., Business Process
Education
The Ohio State University 1989 — 1993
Bachelor of Science, Agricultural Mechanization
Suddenlink Communications 2006 - Present
Charter Communications 2004 - 2006
Charter Communications 1999 - 2004
Prestige Cable TV 1994 - 1999
Skills
Telecommunications, Wireless, Product Management, Broadband, Marketing Strategy, Customer Service, Management, Call Center, Direct Marketing, Sales Management, Telephony, Product Marketing, Strategic Partnerships, Call Centers, Direct Sales, Customer Retention, Solution Selling, Customer Experience
Education
Harvard Business School Executive Education
Cable Executive Management Program, Business, Management, Marketing, and Related Support Services
Texas Tech University 1986 — 1991
Bachelor of Arts (B.A.), History
Texas Christian University 1985 — 1986
Business Administration and Management, General
Charter Communications June 2006 - Present
Skills
Cisco Technologies
Education
The Goethe University Frankfurt
Winona State University
eMortgage Logic August 2011 - Present
Texas Instruments January 2007 - August 2011
Verizon February 2006 - December 2006
Neospire August 2004 - February 2006
C I Host August 2003 - January 2004
Charter Communications May 2002 - August 2003
FlashNet Communications December 1996 - April 2001
Skills
Unix, Perl, Apache, Linux, Data Center, System Administration, XML, Solaris, Bash, Software Development, SQL, Windows Server, MySQL, PHP, AngularJS
Education
Tarrant County College 2015 — 2017
Associate of Science (A.S.), 4.0
Charter Communications May 2013 - Present
Thermo Fisher Scientific July 2012 - May 2013
Self employed May 2012 - August 2012
PerkinElmer Inc. ASLS September 2008 - May 2012
Smith Hanley Associates 2007 - 2008
CUC 1984 - 2001
Cendant Marketing Group 1984 - 2001
Skills
Technical Recruiting, Talent Acquisition, Recruiting, Human Resources, Sourcing, Applicant Tracking..., Talent Management, Onboarding, Internet Recruiting, Personnel Management, HRIS, Employee Relations, Training, College Recruiting, Workforce Planning, Deferred Compensation
Education
The Catholic University of America 1977 — 1981
EPB January 2011 - Present
Morristown Utility Systems May 2010 - February 2011
Charter Communications October 1998 - June 2010
Tennessee Tech University 1993 - 1996
United States Navy January 1990 - February 1991
Skills
Cisco IOS, JUNOS, Virtualization, VMware ESX, VirtualBox, Unix, Ubuntu, Red Hat Linux, FreeBSD, Alcatel, VoIP, SIP Trunking, Asterisk, Wireshark, DOCSIS, HFC, GPON, Perl, Shell Scripting, Switches, Operating Systems, Routers, Routing, Linux, Fiber Optics, Servers, Cisco Technologies, VMware, BGP, OSPF, Troubleshooting, Networking, Solaris, Network Engineering, Ethernet, Network Design, Telecommunications, Optical Fiber, Network Architecture, Network Administration, Programming, Cisco Routers, TCP/IP, Debian
Education
Tennessee Technological University 1992 — 1996
BS, Computer Science
Charter Communications August 2011 - Present
Charter Communications September 2007 - August 2011
Charter Communications 2004 - September 2007
Skills
Budgets, Telecommunications, Forecasting, Capital Budgeting
Education
The Ohio State University Fisher College of Business
Electrolux June 2010 - April 2014
Benefitfocus April 2008 - June 2010
Start-up technology company 2006 - 2008
The Citadel 2004 - 2006
Time Warner Cable 2003 - 2004
Charter Communications 2001 - 2003
Alltel 1997 - 2001
Skills
Marketing Communications, Integrated Marketing, Social Media, Marketing Strategy, Customer Relations, consumer lifecycle, Building Customer..., Direct Marketing, Advertising, SEO, Adobe Creative Suite, Creative Strategy, Social Media Marketing, Digital Marketing, Consumer, Brand Development, Email Marketing, Online Marketing, Brand Management, Marketing, Online Advertising, Product Development, Public Relations, E-commerce, Copywriting, Segmentation, Corporate Communications, Creative Direction, Event Management, Media Planning, Multi-channel Marketing, Event Planning, Trade Shows, Direct Mail, Cross-functional Team..., Lead Generation, Marketing Management, Customer Service, Marketing Research, New Business Development, Strategy, Customer Insight, CRM, Digital Strategy, P, Consumer Products, Mobile Marketing, Relationship Marketing, Google Analytics, Product Innovation
Education
The Citadel 1997 — 2001
Bachelor of Arts, English/Communications
Vanderbilt University - Owen Graduate School of Management
Certificate, Marketing for Strategic Growth
ToolCASE LLC November 2010 - Present
ToolCASE, LLC. December 2002 - November 2010
Charter Communications March 2002 - December 2002
High Speed Access July 1999 - March 2002
High Speed Access (HSA) 1999 - 2002
CSG Systems January 1998 - July 1999
Skills
Software Development, Perl, Oracle SQL, Unix, Object Oriented Design, PL/SQL, Java, C++
Education
Texas A&M University 1989 — 1993
BS, Computer Science
OYAA Lacrosse 2009 - Present
Roush Honda January 2007 - Present
Charter Communications 2005 - 2006
KTRS / St Louis Cardinal Radio Network 2004 - 2005
KPNT St Louis, Emmis 2002 - 2004
Clear Channel 2000 - 2002
Allnet Communications 1994 - 1996
Skills
Advertising, Integrated Marketing, Negotiation, Marketing, Radio, Strategy, SEO, Copywriting, Sales, New Business Development, Management, Event Planning, Team Building, Marketing Strategy, Marketing Management, Social Media Marketing
Education
Ohio State University 1990 — 1992
History, Business
The Ohio State University 1989 — 1992
Charter Communications Com. of EducationCity of Syracuse2010 - 2011
Time Warner Cable 1999 - 2005
Renee Captor and Associates law office 1995 - 1997
Books and Memories 1991 - 1995
Skills
Broadband, Corporate Law, Telecommunications, Licensing, Legal Research, Leadership, Privacy Law, Intellectual Property, Legal Writing, Mergers & Acquisitions, Litigation, Contract Negotiation, Public Policy, Corporate Governance, Marketing, Public Speaking
Education
Syracuse University College of Law 1994 — 1997
Centura Health April 2015 - Present
Denver Water January 2015 - April 2015
Charter Communications June 2014 - December 2014
Comcast Interactive Media May 2012 - June 2014
CenturyLink September 2011 - March 2012
Comcast March 2007 - October 2011
Terumo BCT September 2001 - February 2007
EDS 1994 - 1999
Skills
SDLC, Integration, Agile Methodologies, Program Management, Vendor Management, Requirements Analysis, Process Improvement, Business Analysis, Project Management, Software Project..., Cross-functional Team..., Business Intelligence, Software Development, Data Warehousing, Business Process..., Visio, Team Leadership, Software Documentation, Quality Assurance, Oracle, Scrum, Telecommunications, CRM, Troubleshooting, Resource Management
Education
Taylor University 1986 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General / Computer Science
Taylor University 1986 — 1990
BS, Business Administration AND Computer Science
Level 3 Communications February 2015 - Present
Level 3 Communications April 2010 - February 2015
Level 3 Communications October 2006 - April 2010
Charter Communications March 2005 - October 2006
Charter Communications November 2003 - March 2005
NetEffects May 2001 - May 2003
TelCove December 1999 - May 2001
TelCove May 1999 - December 1999
NetEffects January 1998 - March 1999
Brazoria Telephone Company January 1995 - January 1998
Skills
VOIP SIP, MPLS, Telecommunications, Co-location, Telephony, Project Planning, Business Development, Contract Negotiation, Strategy, Consulting, Fiber Optic Networks, Sales Engineering, IP, VoIP, Ethernet, Solution Selling
Education
Texas A&M University 1989 — 1994
BS, Telecommunications Engineering
Independent Consultant January 2012 - Present
Catholic Health Initiatives July 2013 - February 2014
Apex Systems July 2013 - February 2014
Charter Communications July 2012 - February 2013
Sumtio July 2012 - February 2013
Denver Health December 2008 - December 2011
Denver Health April 2008 - December 2008
Ajilon Consulting September 2006 - April 2008
Dry Dock Brewing Co. 2004 - 2007
SOURCECORP July 2002 - June 2006
Skills
Process Improvement, SharePoint, Healthcare, Business Analysis, Healthcare Information..., Vendor Management, Change Management, Project Management, Business Process..., Program Management, SSRS, Business Intelligence, SDLC, Microsoft SQL Server, EHR, SSIS, ETL, HIPAA, EMR, Data Analysis, Integration, Visio, Data Warehousing, Software Project...
Education
The University of New Mexico 1988 — 1994
Texas Tech University 1983 — 1984
Mediacom Communications August 2003 - Present
Mediacom 2003 - Present
KCTA August 1999 - May 2008
Charter Communications May 1999 - August 2003
Multivision 1991 - 1993
Skills
Telecommunications, Broadband, VoIP, Call Center, Telephony, IP, Fiber Optics, Computer Network..., Wireless, Team Leadership, Mobile Devices, VOD, Call Centers, Optical Fiber, Vendor Management, Cabling, Cable Television, Customer Retention, Customer Experience, Direct Sales, Customer Satisfaction, Product Management, Workforce Management, Contract Negotiation, Operations Management, Sales Operations, Strategic Partnerships, Management, Ethernet, B2B, Product Marketing, Leadership, Sales Management, Team Building, Networking, Executive Management, P&L Management, IPTV, Account Management, Salesforce.com, Managed Services, Cross-functional Team..., Strategy, Sales Process, Start-ups, Solution Selling, Competitive Analysis, Forecasting, New Business Development, Selling
Education
The Ohio State University
AmeriCredit Funding Compliance Team LeadAmeriCreditNovember 2000 - Present
Charter Communications April 1997 - November 2000
Education
Tarrant County College
Bank of America Merrill Lynch September 2014 - Present
Charter Communications January 2014 - August 2014
Time Warner Cable April 2012 - January 2014
Time Warner Cable January 2010 - April 2012
Titan Technology Partners August 2008 - January 2010
Pinnacle Group Worldwide June 2008 - January 2010
Laidlaw & Company (UK), Ltd. December 2006 - May 2008
Skills
Management, Marketing Strategy, Strategy, Segmentation, Sales Process, B2B, Selling, Account Reconciliation, Supply Chain Management, Research, Public Relations, Digital Strategy, Portfolio Management, Digital Media, Integrated Marketing, Microsoft Excel, Public Speaking, Managerial Finance
Education
New York University - Leonard N. Stern School of Business 2011 — 2014
MBA, Corporate Finance and Strategy
Syracuse University - Martin J. Whitman School of Management 2001 — 2005
Bachelor of Science, Dual Degree in Finance & Information Technology
Charter Communications April 2011 - Present
Charter Communications May 1996 - July 2001
US Army 1989 - 1992
Skills
Broadband, SIP Trunking, Routing, Metro Ethernet, Wireless, IP, MPLS, VOD, Computer Network..., Cisco Technologies, DOCSIS, Telephony, RF, Telecommunications, Optical Fiber, HFC, CMTS, Fiber Optics, IPTV, Ethernet, SIP, T1, Network Design, Carrier Ethernet, Channel, Cabling, VoIP, DWDM, BGP, SDH, Internet Services, QoS, WAN, WiFi, LAN-WAN, Frame Relay, Switches, Routers, Network Engineering, DSL, Unified Communications, FTTx, Network Architecture, VPLS, Co-location
Education
Syracuse University 1984 — 1988
Bachelor of Science (B.S.), Geography
Play N Trade June 2008 - Present
Charter Communications 2005 - 2007
Farmers Insurance 2002 - 2005
Skills
Sales, Staff Supervision, Account Management, Inventory Management, Retail, Sales Management, Microsoft Office, Customer Service, Social Media Marketing, Microsoft Word, Leadership, Marketing, Marketing Strategy, Merchandising, Management, Strategic Planning, Team Building, New Business Development, Social Networking, Customer Satisfaction
Education
Taylor University 1993 — 1998
B.A., History
Charter Communications 2010 - Present
Education
Tennessee State University
Bachelor of Arts (BA), Africana Studies
Advanced ICU Care December 2011 - Present
Charter Communications November 2008 - November 2011
Deloitte January 2006 - October 2008
Westerheide & Compay, CPAs July 2000 - December 2005
Blue Cross Blue Shield May 1999 - June 2000
Education
Texas Christian University 1994 — 1998
BS - Business Administration, Accounting
Data Business Forms, Inc February 2001 - Present
Charter Communications March 1981 - February 2001
Education
Texas A&M University 1976 — 1980
BS, FLORICULTURE
Tarrant County CSCD April 2010 - Present
Shaw Insurance Agency March 2007 - April 2010
Mark Thiessen Insurance Agency April 2002 - March 2007
Charter Communications January 2000 - August 2001
FWT, Inc May 1998 - January 1999
Skills
Leadership, Management, Access, Human Resources, Outlook, Customer Service, Sales, Policy, Microsoft Excel, Microsoft Word, PowerPoint, Purchasing
Education
The University of Texas at Arlington 2007 — 2009
BA, Criminal Justice
Tarrant County College 2004 — 2006
Associates, Basics
Richland High School 1982 — 1985
Diploma
Six Flags January 2011 - Present
Charter Communications 2009 - 2011
Education
Texas A&M University-Corpus Christi 1995 — 1998
BA in English
Bank of America June 2014 - Present
Bank of America October 2010 - Present
Direct Energy February 2009 - April 2010
Alliance Data Systems August 2006 - February 2009
Charter Communications September 2005 - August 2006
Convergys Corporation June 2000 - August 2005
T Corporation August 1998 - June 2000
AT&T May 1997 - August 1998
AT&T February 1995 - July 1997
Southwestern Region July 1996 - May 1997
Skills
Employee Relations, Call Center, Product Marketing, Organizational..., Requirements Analysis, Vendor Management, Process Improvement, Call Centers, Outsourcing, Change Management, Training, Business Process..., Performance Management, Workforce Management, Customer Satisfaction, Management, Telecommunications, Analysis, Customer Experience, Leadership, Coaching, Customer Retention, Business Planning, Strategy, Strategic Planning, Banking, Project Planning, Budgets, Mergers & Acquisitions, Sales, Executive Management, Sales Management, Operations Management, CRM, Cross-functional Team..., Customer Service, Risk Management, Marketing, Business Analysis, Program Management, Team Building, Forecasting, BPO, Team Leadership, Business Development, Team Management, Business Process, Inbound Marketing, Telemarketing, Call Center Development
Education
Texas Tech University
Business Administration
Paul Mitchell The School March 2015 - Present
National College December 2012 - July 2014
Ohio Business College May 2011 - December 2012
Branford Hall Career Institute - Technical Campus November 2010 - June 2011
Ohio Business Colleges, Inc. September 2008 - March 2010
ITT Technical Institute June 2006 - September 2008
Ohio Business College and Ohio Institute February 2005 - June 2006
Bryant and Stratton March 2003 - February 2005
Charter Communications April 1999 - March 2003
Computer Learning Centers, Inc October 1997 - April 1999
Skills
Admissions, Sales, Customer Satisfaction, Marketing, Budget, Teaching, Higher Education, Enrollment Management, Adult Education, Customer Service, Staff Development, Public Speaking, Budgets, Instructional Design, Student Affairs, Curriculum Development, Student Financial Aid, Career Counseling, Campus, Recruiting, Career Development, Student Recruiting, Resume Writing
Education
The Ohio State University 1972 — 1976
BA, Journalism/Business
The Ohio State University
BA, Journalism
Southern Graphic Systems (Contract Position) April 2015 - September 2015
Whole Alternatives May 2014 - April 2015
NeuStar, Inc. August 2012 - November 2013
Charter Communications May 2009 - January 2012
RxCrossroads May 2008 - January 2009
Skills
Troubleshooting, Customer Satisfaction, Salesforce.com, Sales, Leadership, Time Management, Customer Service, Employee Training, Multi Tasking, CRM, Sales Management, Management, Project Management, SharePoint, Customer Service..., Customer Retention
Education
Sullivan University 2007 — 2009
Bachelor of Science, Business Administration; Marketing 2009
Sullivan University 2007 — 2009
Bachelor of Science, Business Administration- Management 2009
Time Warner Cable April 2012 - Present
SkyWay USA January 2011 - November 2011
Charter Communications January 2008 - June 2010
Charter Communications January 2007 - January 2008
Skills
Technical Support, Troubleshooting, Help Desk Support, VoIP, System Administration, Call Centers, BMC Remedy, Cisco Technologies, Cisco IOS, Computer Hardware, TCP/IP, Switches, Telecommunications, LAN-WAN, Networking, Broadband, Windows, Network Design
Education
Sullivan University 2002 — 2006
BSIT, Information Technology
Iroquois High School 1998 — 2002
Diploma, Math and Science
EMC August 2015 - Present
EMC August 2012 - Present
CompuCom November 2009 - October 2012
CompuCom September 2008 - November 2009
Papa Johns November 2007 - September 2008
Rakusai Senior High School August 2004 - August 2007
Charter Communications November 2000 - August 2004
Skills
VMware, Red Hat Linux, Servers, Storage Area Networks, Active Directory, Windows Server, VMware ESX, Windows, SAN, Disaster Recovery, Data Center, Microsoft Exchange, Netbackup, Troubleshooting, Storage, Virtualization, Computer Repair, XP, Software Installation, Cisco Technologies, Windows 7, DNS, A+ Certified, Microsoft SQL Server, Backup, NetBackup, CompTIA A+, EMC Storage, Networking, Hardware
Education
Sullivan University 2009 — 2013
Bachelor in Information Technology, Information Technology
University of Louisville 1995 — 2002
Bachelor of Fine Arts, Graphic Design
Charter Communications December 2013 - Present
Charter Communications August 2010 - May 2011
Mickey's Produce March 2009 - August 2010
Liberty National Life Insurance Company August 2007 - March 2009
Skills
Access
Education
Tennessee Technological University 1998 — 2005
MIS, Information Studies
Tennessee Technological University
B.S, Interdisciplinary Studies; Information Systems and Multi-Cultural Studies
Bank of America May 2013 - July 2015
Staffmark November 2012 - May 2013
PeopleLogics May 2012 - November 2012
New Breed Logistics, Supply May 2011 - May 2012
Charter Communications June 2002 - May 2011
Skills
Access, Data Analysis, SQL, Analysis, Project Management, Process Improvement, Troubleshooting, Oracle, Databases, SharePoint Designer, SSIS, Microsoft SQL Server, SharePoint, Business Objects, Forecasting, Database Administration, MS Project, Training, Software Documentation, Leadership, Quality Assurance, Inventory Management, Statistics, Documentation, Excel, Visual Basic, Visual Studio, C#, C++, Oracle SQL, VBA, Business Analysis, Microsoft Word, Programming, Business Intelligence, Database Design, PL/SQL, Testing, Telecommunications, Microsoft Excel, Microsoft Project, Private Investigations
Education
Tarrant County College 2008 — 2012
Cert Database Programming, Database Programming
Humana December 2014 - Present
Humana November 2013 - December 2014
Humana November 2011 - November 2013
Video Monitoring Service August 2007 - August 2011
National City Bank July 2006 - August 2007
Kroger March 2006 - July 2006
Charter Communications August 2005 - February 2006
2005 Movie Gallery September 2003 - August 2005
Movie Gallery July 2003 - September 2003
Wal-Mart August 2001 - June 2003
Skills
Microsoft Office, Data Entry, Time Management, Staff Supervision, Retail Banking, Troubleshooting, Firefox, Internet Explorer, Customer Relations, Teamwork, Typing, 70 WPM, Phone Skills, CompTIA A+ Certification, Oral & Written..., Customer Service, Outlook, Information Security, Computer Security, Sales
Education
Sullivan University 2014 — 2015
Bachelor's Degree, Information Technology, 3.88 GPA
Sullivan University 2011 — 2013
Associate's Degree, Computer Information Technology, 3.87 GPA
University of Louisville 2000 — 2001
Chemistry, Physics
Bellarmine College 1998 — 2000
Chemistry, Biology, Mathematics
Elizabethtown High School 1994 — 1998
High School Diploma, College Prep
Tarrant County College July 2012 - Present
Corpus Christi Independent School District 2007 - 2010
Charter Communications April 1996 - June 2006
Education
Tarrant County College
The Taubman Company March 2014 - Present
Self-employed September 2010 - Present
Captain D's July 2007 - August 2010
Charter Communications February 2004 - July 2007
Skills
Program Management, Museums
Education
Tennessee State University 1999 — 2003
Bachelor of Science (B.S.), Mathematics
Ervin Cable Construction LLC July 2014 - Present
Charter Communications September 2012 - March 2014
Wilson Disposal, Inc October 2004 - March 2011
Education
Texas Christian University 1979 — 1980
None, English / Economics
Polytechnic High School 1963 — 1966
Crawford Entertainment Systems February 2002 - Present
Crawford Entertainment Systems February 2002 - March 2013
Charter Communications March 2000 - February 2002
United States Army June 1993 - December 1997
Education
Sullivan University 1999 — 2001
Associate's degree, Computer Science
Ryder System, Inc. March 2008 - Present
SUPERVALU September 2005 - March 2008
Cardinal Health May 2004 - August 2005
Charter Communications 2001 - 2003
HEB September 1999 - January 2001
Winn-Dixie May 1995 - August 1999
Skills
Management, Inventory Control, Logistics Management, Public Speaking, Data Analysis, Office Administration, Information Technology, Conflict Resolution, First Responder, First Aid, Process Improvement, Logistics, 3PL, Transportation, Warehouse Management, Transportation...
Education
Tarrant County College 2001 — 2002
Business Administration and Management, General
University of the Incarnate Word 1999 — 2001
Charter Communications August 2012 - Present
Walmart 2002 - 2013
Skills
Outlook, Customer Service, Teamwork
Education
The University of Texas at Arlington 2007 — 2011
Bachelor's Degree, Kinesiology and Exercise Science
Tarrant County College 2002 — 2010
Associate's Degree
Eastern Hills High School 2000 — 2002
High School