Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
Gibson PC July 2015 - Present
Global X-Ray September 2014 - May 2015
Awireless March 2014 - September 2014
Apple Pie Repair April 2013 - April 2014
GameStop October 2010 - January 2013
Charter Communications 2013 - 2013
Electronic Arts (EA) August 2010 - October 2010
Sega of America, Inc. September 2006 - November 2006
Electronic Arts (EA) June 2006 - September 2006
Skills
Computer Hardware, Routers, Computer Repair, Hardware, Networking, Technical Support, Windows 7, Wireless Networking, Software Installation, Windows XP, Laptops, Troubleshooting, Adobe Creative Suite, Testing, Security, JavaScript, HTML5, CSS, Bootstrap, Node.js, Quality Assurance
Education
University of Louisiana at Lafayette 2011 — 2011
Computer Science, Computer Science
South Louisiana Community College 2009 — 2010
Associate of Arts and Sciences (AAS), Industrial Electronics Technology/Technician, 3.5
The Iron yard
West IP Communications February 2014 - Present
Cbeyond September 2012 - November 2013
Charter Communications May 2000 - February 2012
Charter Communications May 2000 - February 2012
Charter Communications 2000 - February 2012
Pegasus Satellite Television January 1997 - May 2000
AAF International BV 1994 - 1997
GE Answer Center 1982 - 1994
Skills
Senior Management..., Global Care..., Program..., Quality Assurance, Workforce Planning
Education
University of Louisville
Bachelor of Science, Marketing
Mouser Custom Cabinetry May 2014 - Present
CSC September 2011 - December 2013
CSC March 2010 - September 2011
Trillium Industries INC March 2009 - November 2009
UPS Supply Chain Solutions November 2003 - November 2008
DynCorp International September 2002 - September 2003
Charter Communications 2001 - 2003
Skills
Troubleshooting, Leadership, Security Clearance, Testing, DoD, Information Assurance, Military, Training, Analysis, Computer Hardware, Networking, Logistics, Simulations, Logistics Management, Electrical Engineering, Wiring Diagrams, Electronics Repair, Computer Maintenance, Simulation Software, System Simulation, PLC, Soldering Iron, DC Circuits, OneSAF, FBCB2, SINCGARS, Social Networking, Tactical Communications, Wire Shark, AAR, Real-time Simulation, Electronic Hardware, Electronic Engineering, Supply Chain Operations, DC Operations, Distribution Center..., Vantive, Remedy Software, Toshiba, Dell Computers, Ghosting, Computer Networking, Ipconfig, TCP/IP protocols, VNC, RedHat, Fedora Core, CompTIA Network+, CompTIA A+ Certification, Crystal Reports
Education
University of Louisville 2009 — 2010
MBA/MEngEM, Business/Engineering Management
ITT Technical Instiute 2003 — 2004
Bachelors, Electrical and Communication Engineering
ITT Technical Instiute 2001 — 2003
Associates, Computer and Electrical Engineering
Meade County High School 1996 — 2000
Dipolma, Regular/General High School/Secondary Diploma Program
Time Warner Cable October 2014 - Present
Time Warner Cable May 2014 - Present
Time Warner Cable May 2012 - May 2014
Insight Communications May 2011 - May 2012
Insight Communications January 2010 - April 2011
Insight Communications June 2008 - January 2010
Insight Communications March 2007 - July 2008
Insight Communications January 2006 - March 2007
Charter Communications May 2005 - January 2006
Brooklawn May 2003 - April 2005
Skills
SharePoint, Troubleshooting, Call Centers, Customer Experience, Process Improvement, Visio, Team Leadership, VoIP, Call Center, Process Engineering, Communication Skills, Management, Process Flow, SharePoint Designer, Microsoft Excel, MS Excel Pivot Tables, Internet Troubleshooting, Supervisory Experience, Team Building, Microsoft Office, Call Flow, Call Flow Design, Process Flow..., Cross-functional Team..., Training, Leadership, Telecommunications
Education
University of Louisville 2000 — 2003
University of Louisville 2000 — 2003
Computer Information Systems
Charter Communications March 2014 - Present
Grave Robber Records, LLC January 2010 - Present
PricewaterhouseCoopers (PwC) July 2007 - February 2014
Guitar Escape 2003 - 2007
Daniel Jones & Associates 2006 - 2006
Skills
Internal Controls, SAP, IT Audit, Sarbanes-Oxley Act, Internal Audit, Auditing, Governance, Information Technology, Management, Enterprise Risk..., CISA, COBIT, Financial Reporting, ITGC, Analysis, Business Process..., Assurance, SAS70, Sarbanes-Oxley, US GAAP, Information Security, Process Improvement, IT Controls, IT GRC, Risk Assessment, Financial Accounting, SSAE 16, Information Security..., Strategy, Financial Analysis, External Audit, Project Management, ERP, Customer Service, Leadership, Strategic Planning, Business Process, Accounting, Risk Management, Financial Risk, GAAP, Financial Audits, Management Consulting, Program Management, Training, Business Analysis, SDLC, Enterprise Software, Cyber-security, Compliance PCI
Education
University of Missouri-Saint Louis 2006 — 2007
BS, Accounting
University of Illinois at Urbana-Champaign 1998 — 2000
Materials Science Engineering
Humana September 2012 - Present
Humana 2014 - 2014
HUMANA INC. 2010 - September 2012
Charter Communications September 2010 - February 2011
Yum Brands June 1998 - July 2009
Yum Brands April 2000 - June 2004
Tricon Global Restaurants June 1998 - January 2000
Skills
PeopleSoft, Call Centers, Microsoft Excel, Customer Service, Account Reconciliation, Outlook, Microsoft Word, Access, Invoicing, SharePoint Designer, Marx, PBS, Humana Medicare Ebilling, ccp2, KMG, Aspire, Humana CI, Humana Alliance, EDI, Business Analysis, Billing Process, Eenrollment, Sales, Process Improvement, Accounting, Analysis, Interviews, Software Documentation, Microsoft Office, Insurance, Quality Assurance, Time Management, Accounts Receivable, Lotus Notes, Training, Customer Satisfaction, Process Scheduler, Team Building, Leadership, Strategic Planning
Education
University of Louisville 1983 — 1988
Bachelor of Arts (B.A.), Psychology
Valley High School 1979 — 1983
Robert Frost 1976 — 1979
Watson Lane Elementary 1970 — 1975
Jefferson County Public Schools November 2014 - Present
Charter Communications August 2013 - November 2014
Sprint June 2013 - August 2013
Enterprise Rent-A-Car May 2012 - June 2013
LIDS Sports Group June 2011 - May 2012
Skills
Visual Merchandising, Merchandising, Fashion, Retail, Apparel, Styling, Sales, Customer Service, Retail Sales, Trend Analysis, Store Management, Social Media, Technical Support, Selling, Microsoft Excel, PowerPoint, Time Management, Public Speaking, Leadership
Education
University of Kentucky 2008 — 2012
Bachelor of Science (B.S.), Agricultural Communication/Journalism
Louisville Central High School 2004 — 2008
High School, Dental Science
Moet Hennessy USA August 2008 - Present
Nexlink Communications March 2008 - August 2008
Charter Communications July 2006 - March 2008
Skills
Forecasting, Brand Management, Budgets, Sales Management, Account Management, Income Statement, Market Planning, Pricing, Competitive Analysis, FMCG, P&L Management, Marketing Strategy, Cross-functional Team..., Customer Insight, Wine, Pricing Strategy, Strategy, Trade Marketing, Marketing Management, Alcoholic Beverages, Sales Operations, Market Research, Consumer Products, P&L, Shopper Marketing, Retail, Wine Tasting, Merchandising, Key Account Development, International Marketing
Education
University of Hawaii at Manoa 2000 — 2006
Double BA & Language Certification, American Studies, Sociology, Korean Language Certificate
Anheuser-Busch InBev May 2015 - Present
Hillerich & Bradsby Co. April 2014 - May 2015
Charter Communications October 2013 - April 2014
Bluegrass Hospitality Group September 2010 - May 2013
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Shipping, Social Media, Social Networking, Sports, Social Media Marketing, Event Planning, Event Management, Fundraising, Customer Service, Telephone Skills
Education
University of Kentucky 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
FatWallet, Inc. March 2015 - Present
SupplyCore Inc. October 2014 - February 2015
SupplyCore Inc. August 2013 - October 2014
US Army October 2010 - December 2013
UW Colleges April 2013 - August 2013
Charter Communications June 2012 - April 2013
US Army November 2005 - October 2010
Skills
Visual Basic, Microsoft Office, Troubleshooting, Testing, C#, Java, C++, HTML, JavaScript, Software Engineering, Software Development, XML, PHP, Windows, Spring MVC, IntelliJ IDEA, Apache, Apache Velocity, Web Design, Git, Subversion, Computer Science, .NET, Xcode, Eclipse, Android SDK, Android Development, CSS, Mac, JDE Enterprise One
Education
University of Illinois Springfield 2012 — 2015
Bachelor's Degree, Computer Science - Software Engineering
UW-Rock County 2010 — 2012
Associate of Arts and Sciences (AAS), Computer Science
AT&T September 2010 - Present
Charter Communications September 2008 - August 2010
YMCA July 2008 - December 2008
Skills
Call Centers, Sales, Sales Operations, Customer Service, Customer Retention, Invoicing, Customer Experience, Account Management, Wireless, Team Leadership, Microsoft Office, VoIP, Outlook, Leadership, Microsoft Word, Data Entry, Team Building, Training, Mobile Devices, PowerPoint, Telecommunications, Direct Sales, Managed Services, Troubleshooting, Time Management, Broadband, Telephone Skills, Accounts Receivable, Networking, Telephony
Education
University of Louisville 2012 — 2016
Criminal Justice/Law Enforcement Administration
St. John's University Jamaica Queens, New York 2005 — 2006
Advertising
Omnicare Inc. February 2014 - Present
Published Author August 2012 - Present
Drunken Space Penguin Book/Author Blog August 2012 - Present
Locally Louisville July 2012 - Present
Charter Communications October 2010 - September 2012
Charter Communications May 2011 - January 2012
Charitable Resource Foundation February 2010 - September 2010
Domino's Pizza July 2009 - February 2010
Volkswagen of America, Inc February 2008 - May 2009
Domino's Pizza August 1999 - January 2008
Skills
Creative Writing, Copy Editing, Customer Service, Phone Etiquette, Windows, Editing, Microsoft Word, Social Networking, Facebook, Novels, Fiction Writing, Blogging, Publishing, Sales, Leadership, Fiction, Call Centers, Acting, Newsletters, Interviews, Social Media, Press Releases, Proofreading, Web Content, Freelance Writing, Feature Articles, Publicity, Published Author, Content Strategy, Short Stories, Creative Writer, Content Development, AP Style, Content Management, Copywriting, Journalism, Online Publishing, Speech Writing, Newspapers, Articles, Web Content Management, Technical Writing, News Writing, Content Writing, Radio, Ebooks, YouTube, New Media
Education
University of Louisville 2001 — 2002
Psychology
Oldham County High School 1997 — 2001
Diploma, College Prep
Charter Communications January 2008 - Present
Porsche Club of America September 2014 - Present
Porsche Club of America January 2010 - December 2013
Office Depot August 2005 - December 2007
Installation and Service Technologies Inc. January 2004 - February 2005
Mattson Technology 1997 - 2001
United States Navy May 1984 - March 1993
Skills
Program Management, Telecommunications, Cross-functional Team..., PMP, Project Planning, Marketing Strategy, Coaching, Networking, PMO, Project Management, Process Improvement, Business Planning, Marketing, Start-ups, Wireless, VoIP, Testing, Strategic Partnerships, Vendor Management, Integration, New Business Development, Change Management, Operations Management, Customer Satisfaction, Troubleshooting, Data Center, Sales, Team Leadership, Risk Management, IP, Product Management, Account Management, Product Marketing, Business Development, Engineering, Technical Support, Customer Service, Project Portfolio..., Team Building, Strategic Planning, Management, Contract Negotiation, Systems Engineering, Network Design, Training, Budgets, Strategy, Leadership, Business Strategy, Forecasting
Education
University of Idaho 1980 — 1984
BA
Charter Communications March 2015 - Present
Charter Communications January 2014 - March 2015
Hillerich & Bradsby Co. October 2013 - March 2014
Hillerich & Bradsby Co. June 2013 - August 2013
Hillerich & Bradsby Co. November 2012 - June 2013
Hillerich & Bradsby Co. May 2010 - August 2010
Hillerich & Bradsby Co. May 2009 - August 2009
Skills
Legal Research, Legal Documents, Contract Negotiation, Document Drafting, Drafting Agreements, Laptops, Research, Help Desk Support, Due Diligence, Microsoft Exchange, Legal Writing, Intellectual Property, Blackberry Enterprise..., Reasoning Skills, Flexible Schedule, Active Directory, Wilderness First Aid, Quick Thinker, Contract Management, Real Estate, Recalls, Warehousing, Warehouse Management, Inventory Control, Inventory Management, Purchase Orders, Purchasing, Recieving, Loans, Business Loans, Lines Of Credit, Commercial Insurance, Property & Casualty..., Umbrella Insurance, General Insurance, Financial Statements, Corporate Insurance..., Commercial Real Estate, Real Estate Transactions, Corporate Real Estate, Commercial Real Estate..., Sales, Public Speaking, Strategic Planning, Customer Service, Budgets, Social Media, Event Planning
Education
University of Louisville 2013 — 2017
Accountancy, Business
Laurel Springs High School 2011 — 2012
HS Diploma
Dupont Manual High School 2009 — 2011
Math Science and technology
Charter Communications April 2014 - Present
Charter Communications August 2010 - April 2014
Charter Communications March 2007 - July 2010
Perficient Inc 2004 - 2007
Skills
Integration, Enterprise Software, Business Process, IT Strategy, Software Development, SQL, Agile Methodologies, Enterprise Architecture, Databases, SOA, Telecommunications, Cisco Technologies, TCP/IP, SharePoint, Strategy, Cloud Computing, Security, SSO, Attack & Penetration, ISO 27001, BS25999, IT GRC, Vulnerability Management, Risk Assessment, Business Analysis, Vendor Management, Web Services, SDLC, Data Center, Visual Studio, Network Security, Java, Perl, .NET, IIS, Apache, Identity Federation
Education
International Council of E-Commerce Consultants (EC-Council)
Certified Ethical Hacker v8 (CEH v8), Ethical Hacking and System Penetration, Offensive Security
International Information Systems Security Certification Consortium ((ISC)2
CISSP (Certified Information Systems Security Professional) Certification, Information Security
U.S. Department of Homeland Security Center for Domestic Preparedness
FEMA ICS-300 (Incident Command System for Expanding Incidents), Business Continuity & Incident Repsonse
U.S. Department of Homland Security Emergency Management Institute
FEMA ICS-100 (Incident Command System), Business Continuity & Incident Repsonse
University of Illinois Springfield
Computer Science Major
Vatterott College, Missouri
Bachelors of Science – Information Systems Technology (Honors), Systems Integration and Software Development
Nurses PRN July 2015 - Present
Charter Communications June 2013 - April 2015
MetalTek International August 2012 - May 2013
Institute for Supply Management June 2011 - September 2012
Monsanto March 2001 - October 2011
GES Exposition Services February 2000 - March 2001
PepsiCo Americas Foods January 1999 - February 2000
CEVA Logistics formerly EGL Global Logistics March 1995 - January 1999
UPS February 1993 - March 1995
Skills
Logistics, Warehousing,..., Sales & Account..., Customer Service, Call..., Creative Problem Solving, Team Building, Training & Development, People Management, Leadership Experience, Supply Chain Management, New Business Development, Building Relationships, Customer Relations, Market Planning, Business Management, Innovation, Operations Management, PowerPoint, SAP, Team Leadership, Vendor Management, Microsoft Office, Procurement, Logistics, VMS, Customer Service, Cross-functional Team..., Employee Training, Leadership, Management, Manufacturing, Negotiation, Process Improvement, Program Management, Purchasing, Sourcing, Supply Chain
Education
Webster University 2007 — 2011
MBA, Management
University of Houston-Downtown 1992 — 1995
Bachelor of Business Administration, Business
Independent July 2014 - Present
DFMG June 2010 - Present
Charter Communications March 2006 - December 2007
Time Warner Cable 1999 - 2005
Skills
Call Center, Call Centers, Customer Experience, Workforce Management, Broadband, Cross-functional Team..., Customer Retention
Education
University of La Verne 2005 — 2007
Master of Business Administration (MBA), Marketing, 3.75
University of La Verne
Bachelor of Science (BS), Business Administration and Management, General, 3.2
IUPUI August 2014 - November 2014
CommScope October 2010 - August 2014
Emerson October 2007 - October 2009
Appriss April 2006 - September 2007
City of Louisville October 2005 - March 2006
Charter Communications October 2003 - October 2005
Skills
Switches, Network Security, Networking, Network Engineering, Cisco Technologies, Network Administration, Cisco IOS, Network Design, WAN, Troubleshooting, Routers, Wireless Networking, Firewalls, Disaster Recovery, Security, VPN, OSPF, Wireless, Infrastructure, Integration, LAN-WAN
Education
University of Louisville 2004 — 2005
Master's degree, Computer Engineering
University of Louisville 1998 — 2005
Bachelor of Arts (B.A.), Computer Engineering
Charter Communications August 2004 - Present
Skills
Call Center, Telecommunications, Process Improvement, Microsoft Office, Coaching, Microsoft Excel, Management, Training, Networking, VoIP, Troubleshooting, Call Centers, Customer Satisfaction, Product Development, Routers, Customer Experience, Team Leadership, Telephony, Analysis, Business Analysis, Technical Support, SharePoint, Databases, eWFM, Data Analysis
Education
University of Kentucky 1998 — 2003
BA, Political Science, Economics, Philosophy
Comcast Business June 2009 - Present
Nashville Technology Council July 2012 - Present
Comcast Business August 2007 - June 2009
Charter Communications June 2000 - August 2007
Skills
Commercial Sales, VoIP, Direct Sales, Telecommunications, B2B, WAN, Call Center, Wireless, Salesforce.com, Managed Services, Broadband, Data Center, Account Management, Customer Satisfaction, Telephony, Solution Selling, Strategic Partnerships, Team Building, Leadership, Management, Cold Calling, Call Centers, Sales Operations, Customer Retention, Unified Communications, Sales Process, MPLS, Co-location, T1, Metro Ethernet
Education
University of Louisville 1996 — 2000
Humana June 2014 - Present
Charter Communications August 2013 - Present
University of Louisville August 2009 - Present
Infinite Solutions July 2010 - February 2011
Skills
Sports, Sports Writing, Social Networking, Sports Management, Intercollegiate..., PowerPoint, Microsoft Office, Newspaper, Microsoft Word, Photoshop, Social Media, Media Relations, Microsoft Excel, Creative Writing, Event Management, Public Relations, Press Releases, Facebook, Blogging, Customer Service, Event Planning
Education
University of Louisville 2008 — 2013
Bachelor of Arts (B.A.), Communication, General
Winchester Community Access & Media, Inc. May 2014 - Present
Wellesley Media Corporation March 2011 - May 2014
Charter Communications September 2010 - March 2011
Shaw's Supermarkets July 2005 - October 2010
CBS Sports March 2010 - March 2010
Skills
Video Editing, Videography, Final Cut Studio, LiveType, Camera Experience, HDV, Photoshop, Video Production, Camera Operating, Social Media, Pro Tools, Video, Multimedia, Producing, Editing, Final Cut Pro, Advertising, Avid, Film, Screenwriting, Photography, Avid Media Composer
Education
University of Hartford 2006 — 2010
Bachelor of Arts, Multimedia & Web Design; specialization in Television Production
North High School 2002 — 2006
Department of Veterans Affairs October 2013 - Present
USAVE Trading August 2011 - September 2013
Evervan Group February 2008 - July 2011
Okuma April 2006 - February 2008
Charter Communications May 2004 - April 2006
US Army April 2000 - March 2003
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, ERP, MRP, Six Sigma, Lean Thinking, Lean Manufacturing, Lean Management, Supply Chain Management, Product Development, Product Management, Product Marketing, Strategic Planning, Business Strategy, Customer Satisfaction, Customer Oriented, Employee Relations, Project Planning, Analysis, Team Building
Education
Villanova University 2013 — 2013
Six Sigma Green Belt & Lean Sensei certification
University of La Verne 2012 — 2013
Masters of Business Administration, Management and Leadership/Supply Chain Management
California State Polytechnic University 2004 — 2007
Bachelor of Arts, Business Administration; International Business
The Freeman Company April 2011 - Present
Thin Line Fest September 2006 - Present
Texas Filmmakers February 2004 - Present
Charter Communications September 2006 - January 2011
Crawler Media LLC November 2005 - December 2008
Skills
Film Production, Producing, Television
Education
University of North Texas 2003 — 2006
B.A., Radio, Television, & Film
University of Houston 1996 — 2002
Computer Science > Theatre > Media Production
Spectrum Reach September 2010 - Present
Charter Communications May 2008 - September 2010
Unitrin October 1994 - April 2007
Unitrin September 1990 - November 1994
Herron Associates, Inc. June 1988 - September 1990
Skills
Forecasting, Account Management, Sales Management, New Business Development, Marketing Management, Strategic Planning, Budgets, Market Research, Leadership, Analytics, Team Building, Digital Marketing, Competitive Analysis, Project Management, Marketing Strategy, Cable Television, Targeted Advertising, Marketing Effectiveness, ROI Optimization, Advertising Research, Set Top Box, Marketing, Management, Advertising, Sales, Analysis, Marketing Research
Education
University of Indianapolis 1984 — 1988
Bachelor of Science (BS)
Echo Labs August 2005 - Present
Cincinnati Bell June 2004 - August 2005
Charter Communications June 1999 - May 2004
High Speed Access 1999 - 2000
Skills
Data Center, Telecommunications, IP, SMTP, Routers, Virtualization, Linux, Unix, TCP/IP, Unified Communications, Routing, Network Architecture, Product Management, Network Design, DNS, Perl, Switches, Integration, Managed Services, High Availability, Network Engineering, Solaris, Juniper, Networking, SAN, Troubleshooting, VoIP
Education
Highlands High School
University of Louisville
GE March 2015 - Present
CompuCom/NBC Universal September 2011 - February 2015
ResCare October 2006 - September 2011
Charter Communications 2001 - 2006
Lightyear Network Solutions 2000 - 2001
Cincinnati Bell 1997 - 2000
Skills
Storage Area Networks, AIX, Storage, SAN, System Administration, NetApp, VMware Server, Unix, Clariion, Isilon, VNX, VMware ESX, EMC Storage, Windows Server, Data Center, AIX Administration, Troubleshooting, VMware, Servers, IBM AIX
Education
University of Louisville
Computer Information Systems
Sungevity July 2013 - November 2014
Comcast March 2010 - May 2013
Comcast January 2009 - January 2010
Comcast July 2005 - January 2009
RadioShack 2000 - 2005
Charter Communications 1998 - 2000
Computer City, a division of Tandy Corporation 1997 - 1998
Tandy Services 1992 - 1998
RadioShack 1984 - 1992
Skills
Leadership, Cross-functional Team..., Telecommunications, Strategy, Operations Management, Management, Process Improvement, Program Management, Team Building, Business Development, Customer Satisfaction, Strategic Planning, Training, Project Management, Direct Sales, Integration, Sales, Continuous Improvement, Budgets, New Business Development, Customer Experience, Strategic Partnerships, Product Management, P&L Management, Broadband, VoIP, Product Lifecycle..., Wireless, Vendor Management, Call Centers, Forecasting, Sales Operations, Contract Negotiation, Customer Service, Sales Management, Team Leadership, Solution Selling, Telephony, Troubleshooting, Time Management, Salesforce.com, Product Development, SDLC, Change Management, Logistics, Engineering, Fiber Optics, Start-ups, Microsoft Excel, Cloud Computing
Education
Drexel University MBA 2011 — 2013
MBA, Business Management
Comcast Executive Leadership Forum 2007 — 2008
University of Florida 1980 — 1984
BSBA, Business Management
Global Couriers inc January 2009 - Present
XPO Logistics, Inc. June 2011 - Present
Charter Communications 2006 - June 2006
Lynden Incorporated 2000 - June 2004
Skills
Air Freight, 3PL, Freight, Freight Forwarding, International Logistics, Transportation, Logistics, Logistics Management, Transportation..., LTL, Ocean, Shipping, Warehousing, Supply Chain, Truckload
Education
University of Kentucky 2004 — 2008
Bachelor of Arts (B.A.), Corporate communication
University of Louisville 2006 — 2007
Business/Managerial Economics
Jefferson Community CollegeE 2004 — 2006
English Language and Literature, General
Altegra Health October 2012 - April 2013
Southwest Direct July 2011 - December 2011
CLOSET TAILORS OF SW FLORIDA January 2007 - June 2011
Time Warner Cable May 2000 - December 2006
Charter Communications October 1999 - May 2000
KNOLOGY HOLDINGS, INC April 1996 - August 1999
H3 CONSULTING, INC January 1995 - March 1996
COLONY COMMUNICATIONS January 1991 - January 1995
various companies January 1980 - January 1991
Skills
Mobile Marketing, Direct Mail, Sales Management, Public Relations, Event Management, Web 2.0, Marketing Strategy, Direct Marketing, Email Marketing, Social Media Marketing, Telemarketing, Print Management, Digital Video, Database Marketing, Multimedia Project..., Telecommunications, Cable Broadband, Broadband Networks, Internet Products, Marketing Management, Marketing..., Field Marketing, Marketing Budget..., Integrated Marketing..., Marketing Automation, Call Center, Variable Data Printing, Leadership, Management, Marketing, Sales, Call Centers, Multimedia, Streamlining..., Mailroom Operations, Electronic Data..., Electronic Databases, Start-ups, Customer Acquisition, Budgets, PPC, Direct Sales, Mobile Devices, Strategy, Strategic Partnerships, Lead Generation, Strategic Planning, Segmentation, Press Releases, Training
Education
University of Kentucky
Bachelors, Business
Xavier University
MBA, International Business
FCR April 2014 - Present
FSV Payment Systems February 2011 - April 2014
Charter Communications September 2009 - February 2011
Continental Promotion Group June 2008 - August 2009
Oreck Corporation 2005 - 2008
Inpulse Response Group 2004 - 2005
Tempur-Pedic May 2002 - April 2004
Skills
Management, Customer Service, Leadership, Change Management, Vendor Management, Business Process..., Call Center, Operations Management, CRM, Process Improvement, Customer Experience, Call Centers, Team Building, Telecommunications, Customer Satisfaction, Performance Management, Contract Negotiation, Program Management, Outsourcing, Customer Retention, Strategy, Training, Sales, Recruiting, B2B, Marketing, Coaching, Strategic Planning, Employee Training, Quality Assurance, Cross-functional Team...
Education
University of Iowa - Henry B. Tippie College of Business 1978 — 1982
BBA, Marketing, Sociology
MEDHOST November 2012 - Present
OHL January 2012 - November 2012
OHL March 2011 - January 2012
Charter Communications August 2009 - March 2011
University of Kentucky August 2007 - August 2009
University of Kentucky August 2003 - August 2007
University of Kentucky May 2003 - November 2003
University of Kentucky January 2000 - May 2000
Skills
Cisco, Cisco Wireless, Cisco Call Manager, Cisco Switches, Cisco IOS, Cisco Security, Wireless Network Design, CCNP, VoIP, Data Center, Switches, Routers, Desktop Support, Network Design, Computer Hardware, CCNA, Cisco Nexus, Cisco Technologies, Wireless Networking, Cisco Routing &..., Cisco VPN, LWAPP, Cisco Routers, Software Installation, Virtualization, Network Administration, Firewalls, LAN-WAN, Wireless, Networking, Active Directory, Technical Support, Network Security, Servers, Troubleshooting, DHCP, VMware, Security, Telephony, Unified Communications, System Deployment, Microsoft Exchange, WAN, Network Architecture, Citrix, Routing, VPN, Network Engineering, TCP/IP, ASA
Education
University of Kentucky 1998 — 2003
BS, Telecommunications
Paradigm Technology October 2011 - Present
Independent Information Technology and Services Professional December 2009 - Present
Macy's Inc August 2009 - December 2009
Affiliated Computer Services, Inc October 2007 - March 2009
Charter Communications January 2001 - January 2007
Logitech Industries January 2000 - January 2001
Skills
Account Reconciliation, Team Leadership, Customer Retention, Customer Service, Management, Troubleshooting, Project Planning, Windows XP, PowerPoint, Microsoft Office, Windows, Social Media, Team Building, XP, Sales, Networking, Process Improvement, Windows 7, Switches, Information Technology, System Deployment, Technical Recruiting, Lotus Notes, Laptops, Project Management, Microsoft Word, Retail, Technical Support, Computer Hardware, IT Management, Strategic Planning, Databases, Vendor Management, Social Media Marketing, Hardware, Outlook, Routers, Servers, Printers, Software Documentation, Help Desk Support, IT Strategy, Microsoft Excel, TCP/IP, Training
Education
ITT Technical Institute 1988 — 1989
no, Electronic Engineering Technology
United States Army Reserve IllinoisRadio Operations
University of Illinois at Urbana-Champaign
Computer Science
Charter Communications October 2014 - Present
Charter Communications February 2013 - Present
Charter Communications 2009 - 2011
Charter Communications February 2006 - February 2008
Charter Communications 2003 - 2005
Morgan and Pottinger 2001 - 2002
Humana 1998 - 2001
Columbia HCA 1997 - 1998
Skills
Call Center, VoIP, Ethernet, Troubleshooting, Telecommunications, Telephony, Training, Routers, Switches, MPLS, Networking, Sales Operations, Management, Leadership, Technical Support
Education
Louisville Technical Institute 1998 — 2000
Associates, Computer Engineering Technology
DFMG February 2010 - Present
THE GILMORE GROUP January 2008 - September 2010
Charter Communications April 2006 - November 2007
Time Warner Cable October 1999 - October 2005
Century Communications 1987 - 1999
Education
University of La Verne
MBA, Marketing/Management
University of La Verne
B.S. Organizational Management, Management
MPI Printing March 2015 - Present
ProImage Design May 2004 - Present
Print Fulfillment Services April 2014 - December 2014
University of Louisville November 2009 - April 2014
BCT Kentucky April 2009 - June 2009
Charter Communications August 2008 - February 2009
Merrick Printing, Inc June 2006 - February 2008
Precision Printing, Inc. May 2004 - June 2006
Hurt Printing, Inc. January 2003 - May 2004
enPointe Technologies October 2001 - January 2003
Skills
Troubleshooting, Security, Management, Networking, Microsoft Office, Mac, Engineering, Military, Customer Service, Outlook, Training, Adobe Creative Suite, Technical Support, Advertising, Offset Printing, Process Scheduler, VPN, Team Building, Process Improvement, Technical Writing, Windows, Computer Hardware, Inventory Management, Social Networking, Public Speaking, Marketing, Event Planning, Printers, Social Media, Pre-press, Direct Mail, Graphic Design, Event Management, InDesign, Adobe Acrobat, Digital Printing, Facebook, Microsoft Word, Blogging, Photoshop, Newsletters, Hardware, Leadership, Operating Systems, Start-ups
Education
University of Louisville 2010 — 2017
In Progress, Education
United States Navy Nuclear Power Training Unit, Charleston, SC 1996 — 1996
Qualified Steam-Side Operating Mechanic, MTS-626, Mechanical Engineering, Qualified Week 19 of 26
United States Navy Nuclear Power School, Orlando, FL 1995 — 1996
NEC Rating 3385 - Surface Nuclear Mechanical Operations, Mechanical Engineering/Operations, 3.23
United States Navy Machinist's Mate "A" School, Orlando, FL 1995 — 1995
Rated US Navy Machinist's Mate, Operation, Maintenance and Repair of Mechanical Equipment, 3.5
Pleasure Ridge Park High School 1992 — 1994
High School Graduate, High School/Secondary Diplomas and Certificates
Louisville Central High School 1990 — 1992
High School, High School/Secondary Diplomas and Certificates
Charter Communications January 2010 - Present
Charter Communications September 2008 - January 2010
AT&T April 2001 - February 2006
Skills
Broadband, Telecommunications, Salesforce.com, Sales Management, Sales Operations, PRI, Fiber Optics, Internet Services, Account Management, Solution Selling, Metro Ethernet, VoIP, New Business Development, MPLS, Direct Sales, Strategic Partnerships, Sales, Co-location, Product Management, Sales Process, Wireless, SIP Trunking, Managed Services, Management, Customer Retention, B2B, Telephony, Call Centers, Unified Communications, Ethernet, IP, Long Distance, Optical Fiber, Networking, WAN, Hosted Services, SIP, Mobile Devices, IPTV, T1
Education
University of Louisville 1998 — 2002
Campbell County High School
Pink Raygun October 2010 - Present
TS and TJ November 2008 - Present
Freelance Web Design and Web Development August 2000 - Present
Gaming Utopia Inc February 2011 - June 2012
The Simian Downtime Analyst March 2007 - December 2010
Popsyndicate September 2008 - August 2010
The Geek Media July 2008 - July 2010
Charter Communications August 2005 - December 2007
Skills
Wordpress, Blogging, Content Management, Social Networking, Web Development, Social Media, CSS, CMS, Technical Writing, HTML, Apache, Web Design, SEO, Networking, Facebook, Computer Hardware, E-commerce, WordPress, User Interface Design, HTML 5, Website Development, PHP, Google Analytics, OS X, Web Analytics
Education
ITT Technical Institute 2007 — 2009
Bachelor Of Science, Information Systems Security
University of Louisville 2000 — 2005
Bachelor Of Arts, Psychology
Charter Communications July 2015 - Present
Charter Communications September 2014 - Present
Charter Communications 2013 - September 2014
Waste Management, Inc. 2012 - 2013
Waste Management 2011 - 2013
Waste Management 2011 - 2011
Waste Management 2008 - 2011
Monster 2002 - 2008
University of Kentucky 2002 - 2007
Skills
Change Management, Customer Experience, Consultative Sales..., Employee Engagement, Team Building, Training Design and..., Talent Acquisition, Organizational..., Leading Organizational..., Vendor Management, Customer Engagement, Project Management, Human Resources, Training Delivery, Instructional Design, Performance Management, Recycling, Employee Training, Cold Calling, Call Centers, Management, Training, Leadership, Leadership Development, CRM, Organizational..., Employee Relations, Process Improvement, Program Management
Education
University of Kentucky
MA, Instructional Communication, Adult learning, curriculum design and assessment
University of Kentucky
BS Organizational Communication, Small group and team development
Office of Institutional Research and Planning, University of Louisville August 2013 - Present
Department of Communication, University of Louisville May 2013 - Present
Office of Academic Planning and Accountability, University of Louisville July 2012 - August 2013
Office of the Provost, University of Louisville August 2010 - July 2012
Department of Sociology, University of Louisville November 2005 - February 2009
Department of Sociology, University of Louisville August 2007 - December 2007
Charter Communications November 2001 - January 2006
Skills
Higher Education, Project Management, Training, Public Speaking, Data Analysis, Management, Access, Research, Teaching, Microsoft Office, Networking, SPSS, Data Mining, System Administration, Higher Education..., SAS Base, Predictive Analytics, Statistical Modeling, Statistical Data..., Higher Education..., Higher Education..., Sociological Theory, Communication Theory, Social Psychology, University Teaching, Technical Writing, Qualitative Research, E-Learning, Databases, Microsoft Excel, Quantitative Research, C++ Language, Assembly Language, PeopleSoft, Blackboard Analytics, Blackboard, SQL, Oracle Enterprise..., Oracle Reports, Institutional Research, HTML, Analysis, Statistics, Programming
Education
J.B. Speed School of Engineering
Master of Science (M.S.), Computer Science
University of Louisville
Master of Arts (M.A.), Sociology
University of Louisville
Bachelor of Arts (B.A.), Psychology
Sears Holdings Corporation May 2014 - Present
The Connection April 2012 - May 2014
American Water June 2011 - December 2011
Charter Communications 2008 - 2011
Charlton 2006 - 2008
Comcast 2003 - 2006
GC Services 2001 - 2003
APAC Customer Services 1998 - 2001
MCI 1996 - 1998
Skills
Process Improvement, Customer Satisfaction, Call Center, Customer Retention, Workforce Management, Operations Management, Contact Centers, Leadership Development, BPO, Broadband, Strategic Planning, Telecommunications, Call Centers, Coaching, Customer Service, Sales, Outsourcing, Leadership, Team Building, Account Management, Sales Management, Management, Customer Experience, Employee Relations, Inbound Marketing, Human Resources, Budgets, Avaya, Forecasting, Call Center Development
Education
University of Iowa 1986 — 1989
BBA
University of Chicago
Nowhere Bar December 2013 - Present
Harvest Restaurant April 2012 - Present
Jarfi's Catering February 2008 - 2012
Magnolia Bar & Grill October 2006 - October 2013
Jackie O ENT 2005 - 2012
Hotel Night Club October 2008 - 2010
Improv Comedy Club September 2008 - October 2009
Charter communications September 2006 - July 2007
Skills
POS, Photoshop, Web Design, Microsoft Office, Photography, Culinary, Culinary Skills, Public Relations, Online Marketing, Online Advertising, Social Media Marketing, Wedding Planning, Food & Beverage, Wine & Spirits Industry, Entertainment, Sales, Customer Service, Leadership, Event Planning, Marketing, Social Networking, Hospitality Management, Parties, Training, Catering, Brand Development, Corporate Events, Weddings, Fine Dining
Education
University of Louisville 2004 — 2007
Marketing
Iroquois High School 2000 — 2004
High School Diploma
Charter Communication March 2012 - Present
Charter Communications January 2010 - Present
Nesting Coach December 2008 - Present
Charter Communications January 2000 - Present
UPS October 2012 - February 2013
CompUSA Corp January 1999 - January 2000
Skills
Customer Service, Call Center, Onboarding, Call Centers, Leadership, Customer Satisfaction, Troubleshooting, Coaching, Telephony, Telecommunications, Employee Training, Recruiting, Customer Experience, Human Resources
Education
Sullivan University
Associate's degree, Computer Science
University of Louisville
CBS Interactive August 2015 - Present
CBS Interactive March 2015 - Present
Charter Communications July 2014 - March 2015
Charter Communications December 2013 - July 2014
KWH Financial Service October 2013 - December 2013
Allstate January 2013 - May 2013
First Investors Corporation January 2012 - May 2012
US Army Europe May 2011 - August 2011
AT&T January 2008 - June 2009
YMCA CEP June 2007 - October 2008
Skills
Customer Service, Call Center, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking, Time Management, Outlook, Leadership, Social Media, Teamwork, Team Leadership, Research, Social Networking, Data Analysis, Access, Community Outreach, Data Entry, Team Building, Management, Strategic Planning, Troubleshooting, Photoshop, Sales, Marketing, Training, Event Planning
Education
University of Kentucky 2009 — 2013
Bachelor's degree, Business Administration and Management, General and Marketing
Louisville Traditional Male High School 2003 — 2007
College Prep, General
Near Comet September 2014 - April 2015
Intuit Corporation February 2014 - September 2014
Rackspace October 2013 - December 2013
Mcfina Ltd. February 2013 - April 2013
Charter Communications July 2011 - April 2012
Home Depot Supply January 2011 - June 2011
CrypticBox Proxy Domains Ltd. August 2009 - October 2010
DNS Bridge 2008 - 2010
RocketIndia Networks August 2007 - October 2009
Sikh Shaadi 2004 - 2005
Skills
Ruby on Rails, Ruby, Linux, MySQL, jQuery, AJAX, JavaScript, SQL, PostgreSQL, Git, RSpec, Unix Shell Scripting, Ruby and Rails ( v 2.3,..., Rails Deployment,..., Coffeescript, Sass and HAML, .NET, XML, Tomcat, CSS, CoffeeScript, Unix
Education
University of Hertfordshire 2011 — 2012
Master of Science (M.Sc. in Computer Science), Distributed Networks And Security, B+
University of Regina 1976 — 1977
B.Sc. (Honours), Computer Science
University of Regina
B.Sc (Honours), Mathematics
University of SaskatchewanLLB 1976 — 1980
Bachelor of Laws (LL.B.)
University Of Western Ontario 1975 — 1976
M.Sc., Econometrics and Statistical Modelling
EchoStar Corporation December 2014 - Present
Charter Communications May 2010 - November 2014
Xavient Information Systems February 2009 - May 2014
Infin Solutions Private April 2006 - January 2009
Skills
SDLC, Microsoft Excel, Quality Center, Manual Testing, Test Cases, Regression Testing, Quality Assurance, Sytem Testing, Proformance Testing, Requirements Analysis, Test Planning, QTP, Visio, Device managment, STP, Unix, SQL, Linux, Agile Methodologies, CMS, Rally, VOD, HP Quality Center, HP QTP
Education
University of Kashmir 2001 — 2005
Bachelor's Degree
Charter Communications May 2015 - Present
KPMG US November 2009 - May 2015
Skills
Certified Public...
Education
University of Notre Dame - Mendoza College of Business 2008 — 2009
Master of Science (MS), Accounting
University of Missouri-Saint Louis 2006 — 2008
Bachelor of Science (B.S.), Accounting
University of Illinois at Urbana-Champaign 2003 — 2006
Mathematics
Highland Solutions October 2014 - Present
Structure Property Management (Structure.PM) February 2009 - Present
JBlanchard Design February 2003 - Present
Oak Seed, Inc November 2004 - Present
S&D Productions 2008 - Present
Oohology September 2010 - July 2012
TMP Worldwide April 2002 - February 2003
Charter Communications February 1999 - November 2001
Skills
Web Design, Photography, Web Development, Adobe Creative Suite, Email Marketing, Social Media, Graphic Design, Online Marketing, WordPress, SEO, Social Networking, Blogging, Social Media Marketing, Google Adwords, Web Analytics, Database Design, Software Design, PHP, Google Analytics, HTML 5, Project Planning, Copywriting, Website Development, Information Architecture, E-commerce, CSS, Architectural..., Design, Accessibility, Google Webmaster Tools, InDesign, User Experience Design, User Interface Design, Interaction Design, Housing Design, Entrepreneurship, Architectural Design, Full-Stack Development, Advertising, Network Design, Database Administration, Server Administration, Network Administration, Benefit Cost Analysis, Technical Writing, Nginx, MariaDB, eCommerce, Motorcycle Industry
Education
University of Louisville 1998 — 2004
Philosophy
duPont Manual 1992 — 1996
Seton Healthcare Family August 2015 - Present
Seton Healthcare Family / Dell September 2011 - August 2015
Seton Healthcare Network / Atos Origin May 2006 - August 2011
Thermo Electron January 2004 - February 2006
Orius Corp. June 1997 - May 2003
Dynamic Imaging November 1996 - December 1997
Charter Communications May 1995 - November 1996
Skills
Citrix, Cisco, VPN, SQL, Customer Service, Project Management, Cisco Technologies, Foundation Certified, Texas Notary, Revenue Cycle, Process Improvement, Microsoft Office, Security, Program Management, Windows, Visio, Business Analysis, Disaster Recovery, Networking, Leadership, Information Technology, Healthcare, Customer Satisfaction, Routers, Hardware, Active Directory, Access, ITIL, EHR, Troubleshooting, Operating Systems, Data Analysis, Servers, VMware ESX, Team Leadership, Management, Testing, Analysis, Training, Vendor Management, Healthcare Information..., Microsoft Exchange, Software Documentation, Wireless Networking, System Administration, Onboarding, Operations Management, Integration, Cloud Computing, Virtualization
Education
University of Houston-Clear Lake 1993 — 1995
BS, Psychology
University of Houston-Clear Lake 1993 — 1995
BS, Sociology
University of La Verne June 2012 - Present
Verizon August 2003 - January 2007
Charter Communications March 1998 - June 2003
Skills
Tutoring, Teaching, Curriculum Development, Public Speaking, Higher Education, Curriculum Design, Research, Classroom, Community Outreach, PowerPoint, Microsoft Word, Microsoft Office, Staff Development, Educational Technology, Student Affairs
Education
University of La Verne 2012 — 2014
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
VIctor Valley College 2010 — 2012
A.S., Early Childhood Education
Charter Communications October 2013 - Present
Charter Communications October 2008 - October 2013
Charter Communications July 2007 - October 2008
Charter Communications October 2005 - July 2007
Earthlink 2004 - 2005
Office Depot December 2001 - September 2004
Skills
Sales Operations, Sales Management, Broadband, MPLS, Call Center, Internet Services, Salesforce.com, Customer Retention, Telecommunications, VoIP, Direct Sales, T1, Leadership, Account Management, Unified Communications, SIP Trunking, Wireless, Call Centers, Solution Selling, Mobile Devices, Ethernet, Sales, Product Management, Co-location, Sales Process, Managed Services, Strategic Partnerships, B2B, IP, Telephony, Selling, Management, Customer Experience, Channel Partners, Cable Television, Fiber Optics, Optical Fiber, Networking, Team Leadership
Education
University of Hawaii at Manoa 2003 — 2005
Masters, English
Cleveland Institute of Electronics 2000 — 2003
Computer Information Systems and Management
Papa John's International December 2012 - Present
Papa John's International March 2008 - December 2012
Papa John's International April 2007 - March 2008
National Processing Company 2005 - 2007
Charter Communications 2001 - 2005
Sears Credit 1994 - 2001
Skills
Customer Service, Data Center, Technical Support, Microsoft Office, Customer Satisfaction, Inventory Management, Troubleshooting, Computer Hardware, Recruiting, Call Center, Leadership, Team Management, Technical Documentation, Vendor Management, Knowledge Management, iSupport, Remote Desktop, Lotus Notes, VMware, Active Directory, PeopleSoft, AIX, RSA SecurID, OpenNMS, Fire Suppression Systems, Microsoft Excel, Employee Training, Computer Network..., Linux, Alfresco, Akamai, ExactTarget, IBM Tivoli, ZOC, Putty, Clearswift MIMEsweeper, Filezilla, Site Scan, Foglight, Bomgar, Aventail, Windows, High Speed Networks, Cable Modems, Credit Card Terminals, Credit Card Transaction..., Merchant Services, Administrative Office..., Call Centers, Help Desk Support
Education
University of Louisville 2001 — 2005
BSBA, Management
Bullitt East High School
AdSupply, Inc. November 2014 - Present
Steel Media April 2014 - July 2014
ToneMedia September 2013 - March 2014
Casale Media April 2007 - September 2013
Vizi Media April 2005 - April 2007
Charter Communications October 2003 - April 2005
Long Island Media Solutions, Inc. September 2002 - October 2003
Universal McCann February 1992 - July 2002
McCaffrey & McCall June 1990 - February 1992
Skills
Online Marketing, Media Planning, Media Buying, Online Advertising, Digital Media, Digital Strategy, Digital Marketing, Advertising Sales, SEM, Advertising, Integrated Marketing, Social Media Marketing, Behavioral Targeting, Lead Generation, SEO, PPC, Strategy, Mobile Devices, Mobile Advertising, Mobile Marketing, Ad Networks, Interactive Marketing, Display Advertising, New Media, Media Strategy, Email Marketing, Social Media, Direct Marketing, Web Analytics, Publishing, comScore, Brand Development
Education
Don Bosco Prep H.S.
University of Hartford
B.S.
IP Dimensions 2015 - 2015
IP Dimensions 2015 - 2015
Quanta Dynamics June 2001 - September 2014
Advanced Solutions September 2010 - July 2014
Charter Communications December 2006 - September 2010
Riverlands Marine Surveyors and Consultants November 1998 - March 2005
Dynamic Technology October 1997 - August 1998
Sears Product Service September 1989 - January 1996
Skills
Technology, Troubleshooting, Software, Computer Hardware, Windows, Technical Support, Customer Service, Networking, Cloud Computing, CAD, AutoCAD, Software Installation, Microsoft Office, Revit, Microsoft Excel, Microsoft Word, Outlook, Telecommunications, Software Documentation, Consulting, Software Implementation, Technical Training, Process Improvement, Inventor, Integration, Solution Selling, Salesforce.com, Sales, Project Management, Accounts Payable
Education
University of Louisville 1989 — 1997
Bachelor's Degree, Sociology
University of Louisville 1989 — 2007
Bachelor's Degree, Philosophy
St. Xavier High School 1986 — 1989
Holy Trinity Grade School 1983 — 1985
St. Cecelia Grade School 1978 — 1982
Global Science & Technology, Inc November 2013 - Present
Charter Communications June 2012 - October 2013
The Gathering Community Church Taylorsville KY July 2009 - July 2012
Charter Communications December 2011 - June 2012
Charter Communications August 2011 - December 2011
Charter Communications July 2011 - August 2011
Charter Communications July 2010 - January 2011
Charter Communications January 2010 - July 2010
Van Buren Baptist Church January 2006 - July 2009
Skills
•Proficient in..., IP, WAN, Switches, Integration, Training, Management, DNS, SIP, Networking, Telecommunications, Broadband, Optical Fiber, Recruiting, Fiber Optics, VoIP, Wireless, Telephony, Network Design, Computer Network..., Budgets, MPLS, Troubleshooting, Call Centers, LAN-WAN, Network Engineering, Technical Support, Routers, Cabling, Internet Services, Cisco IOS, Routing
Education
James Petigru Boyce College 2006 — 2009
Bachelor of Arts, Biblical and Theological Studies
University of Louisville 2001 — 2004
Business Administration
Rider High School 1997 — 2001
Christian Broadcasting System Ltd. May 2015 - Present
Kentucky North LLC April 2012 - Present
JPMorgan Chase February 2013 - May 2014
JPMorgan Chase August 2011 - February 2013
Insight Communications August 2007 - June 2011
Charter Communications July 2000 - August 2003
Education
University of Kentucky 2003 — 2007
BA, Business/Corporate Communications
University of Kentucky 2003 — 2007
Bachelor's Degree, Spanish Language and Literature
Culver Military Academy
High School
Perficient July 2012 - Present
Charter Communications August 2010 - July 2012
CH2M-Washington Group Idaho February 2007 - October 2009
Skills
Legal Writing, PowerPoint, Customer Service, Microsoft Excel, Microsoft Office
Education
University of Illinois Springfield 2002 — 2005
M.A., Legal Studies
William Woods University 1998 — 2002
B.A., Legal Studies
Xerox 2012 - 2013
FHTM Corporate Headquarters August 2010 - September 2012
Charter Communications August 2007 - May 2009
Charter Communications January 2006 - August 2007
Skills
Project Management, Customer Service, Troubleshooting, Call Center, Networking, Telecommunications, Network Administration, Cross-functional Team..., Team Leadership, Visio, B2B, Mobile Devices
Education
University of Louisville 2004 — 2005
Charter Communications 2015 - Present
Charter Communications March 2014 - Present
IntelliSource January 2013 - January 2014
Brocade March 2012 - January 2013
Bankruptcy Management Solutions, Inc. January 2011 - January 2012
Gideon-Tech January 2008 - December 2011
Insight Systems Exchange May 2010 - August 2010
Cleveland Golf August 2005 - April 2010
Cookie Lee, Inc May 2003 - August 2005
CMTL December 1999 - April 2003
Skills
Mobile Device Management, Technical Support, Networking, Hardware, Windows 7, Security, Troubleshooting, Software Installation, Active Directory, Help Desk Support, Laptops, Information Technology, Windows, Management, Customer Service, System Administration, Microsoft Exchange, Hardware Support, Training, Strategy, System Deployment, Leadership, Software, Infrastructure, Testing, Operating Systems, Network Administration, Integration, Software Training, Enterprise Software, Servers, Windows XP, Software Documentation, Blackberry, Mobile Devices, VMware, Windows Server, VPN, Virtualization, Vendor Management, Cloud Computing, IT Management, HP, Computer Hardware, DHCP, A Certified, TCP/IP, Wireless Networking, Microsoft Technologies, DNS
Education
University of Houston 1990 — 1992
University of Houston-Downtown
Allied Global Contact Center & BPO April 2012 - September 2015
Charter Communications September 2007 - December 2011
Los Angeles Collection Svc January 2007 - August 2007
Pick Your Part Auto Recyclers February 2001 - December 2006
Skills
Sales Operations, Sales Rep Training, Logistics, Operations Management, Motivation, Call Centers, Telemarketing, Outsourcing, CRM, Leadership, Customer Experience, Customer Satisfaction, Team Management, Sales, Team Leadership, Account Management, Management, Performance Management, Business Development, Customer Service, Sales Management
Education
University of La Verne 2001 — 2004
Bachelor's Degree, Psychology
Charter Communications March 2010 - Present
Level 3 Communications October 2007 - May 2009
Level 3 Communications (formerly WilTel Communications) January 2000 - September 2007
WilTel Communications April 1999 - January 2000
MCI - Worldcom January 1998 - April 1999
MCI - WorldCom October 1995 - December 1997
Skills
Networking, Strategy, Ethernet, Telecommunications, Testing, SS7, Vendor Management, Management, VoIP, Switches, IP, Network Engineering, Integration, Routing, Network Administration, Wireless, Network Architecture, Technical Support, CRM, Cisco Technologies, Project Management, Infrastructure, Leadership, SIP, Network Design, Product Development, Analysis, Project Planning, Engineering
Education
University of Illinois at Urbana-Champaign 1991 — 1992
BS, Electrical Engineering
AT&T 2007 - Present
Robert Half International December 2006 - 2007
Charter Communications 1989 - 2004
Friden Alcatel 1983 - 1989
Skills
Telecommunications, Direct Sales, New Business Development, Account Management, Solution Selling, Wireless, Budgets, Sales Operations, Strategic Partnerships, Microsoft Office, Managed Services, Mobile Devices, Selling, Customer Retention, Salesforce.com, Cross-functional Team..., Sales Process, Customer Satisfaction, Sales
Education
University of Illinois at Urbana-Champaign
Bachelor of Science, Advertising
TEKsystems May 2012 - Present
Xerox June 2008 - September 2012
Thomas Cardella & Associates March 2008 - June 2008
Charter Communications March 2006 - March 2007
Short's Travel Management January 2000 - May 2005
Rosenbluth January 1997 - October 2000
G.E. December 1993 - January 1997
Skills
Business, Contact Center..., Call Center, Workforce Management, Customer Experience, BPO, Customer Satisfaction, Process Improvement, Customer Service, Team Building, Inbound Marketing, Operations Management, Strategic Planning, Customer Retention, Outsourcing, CRM, Program Management, Management, Leadership, Call Centers, Training, Strategy, Sales Operations, Start-ups, Six Sigma, Contact Centers, Account Management, Change Management, Business Process..., Sales, Performance Management, Vendor Management, Cross-functional Team..., Budgets, Coaching, Recruiting, Team Leadership, P&L Management, New Business Development, Team Management, Integration, Business Analysis, Telecommunications, Sales Management, Networking, Salesforce.com, Mergers & Acquisitions, SaaS, Professional Services, Business Development
Education
University of Kentucky
BA, Political Science
Charter Communications June 2013 - Present
Hospital Connection Network October 2012 - Present
Firstsource Solutions Limited February 2009 - June 2012
Hospital Connection Network June 2008 - March 2009
Johnson Controls January 2008 - April 2008
HCA WFL Division December 2005 - January 2008
HCA/HealthONE Continental Division July 2004 - December 2005
MCI 2000 - 2004
Skills
Benefits Administration, HRIS, Human Resources, Employee Relations, Applicant Tracking..., Recruiting, New Hire Orientations, Organizational..., Personnel Management, Performance Management, Training, Management, Team Building, Screening, PeopleSoft, Sourcing, Temporary Placement, Employee Benefits, Interviews, HR Policies, FMLA, Taleo, Employment Law, Hiring, Onboarding, Leadership, College Recruiting, Policy, Talent Acquisition, Workforce Planning, Employee Engagement, Deferred Compensation, Job Descriptions, Talent Management, Internet Recruiting, Technical Recruiting, Succession Planning, Permanent Placement, Employer Branding
Education
University of Iowa 1990 — 1996
BA, Pyschology; Business
Cincinnati Bell Technology Solutions December 2010 - Present
MVD Communications November 2007 - December 2010
Charter Communications January 2005 - October 2007
Skills
Avaya, Voice Mail, Telephony, LAN-WAN, SIP, Unified Communications, VoIP, Switches, IP, Audix, MPLS, WAN
Education
University of Louisville 2000 — 2005
Bachelor's degree, Computer and Information Sciences, General
United States Army Chemical School 1997 — 1999
United States Army Chemical Operations (54B), E4
Newport Central Catholic 1993 — 1997
Charter Communications February 2013 - Present
FPL FiberNet November 2011 - January 2013
Greenway Construction October 2008 - October 2011
Time Warner Cable / Comcast Cable 1997 - August 2008
U S Home Corp January 1993 - June 1997
Skills
Telecommunications, Project Management, Wireless, Broadband, Team Building, VoIP, Call Centers, Vendor Management, Cross-functional Team..., Budgets, Construction Management, Project Planning, Construction, Contract Negotiation, Management
Education
University of Houston 1980 — 1983
Enterprise Holdings Inc. June 2008 - Present
Charter Communications May 2004 - May 2008
BearingPoint June 2002 - May 2004
Arthur Andersen 1999 - 2002
Skills
IT Strategy, SDLC, Process Improvement, Business Analysis, Integration, Telecommunications, Requirements Analysis, Visio, ETL, Change Management, Cross-functional Team..., ERP, SQL, Business Process, IT Management
Education
University of Illinois at Urbana-Champaign - College of Business 1996 — 2000
B.S., Business Administration concentration in MIS
Althoff Catholic High School 1992 — 1996
Comcast Cable September 2013 - Present
American Red Cross January 2013 - September 2013
Time Warner Cable January 2012 - September 2013
Childrens Miracle Network of Greater St. Louis December 2009 - December 2011
Business Clubs of America (BCA) 2008 - December 2011
Partners for Progress 2008 - December 2011
Charter Communications August 2006 - December 2011
Missouri Cable Telecommunications Association (MCTA) 2006 - December 2011
Adelphia Communications 2002 - 2006
Skills
Strategic Planning, Leadership, Customer Service, Customer Experience, Mergers, Negotiation, Cross-functional Team..., Process Improvement, Team Building, Change Management, Budgets, Operations Management, Team Leadership, Performance Management, Management, Program Management, Telecommunications, Project Planning, Business Development, Contract Negotiation, Start-ups, Strategy, Marketing Strategy, Mergers & Acquisitions, Business Analysis, Strategic Partnerships, Customer Retention, Sales Operations, Team Management, Product Management, Sales Management, Call Centers, CRM, Broadband, Executive Management, Customer Satisfaction, Leadership Development, Vendor Management, Competitive Analysis, Analysis, Business Strategy, Business Process..., Product Marketing, Account Management, Integration, Employee Relations, Forecasting, Sales, Product Development, P&L Management
Education
Fort Knox Kentucky Officer Candidate School
Commission 2LT, Military
U.S. Army Engineering School, Fort Belvoir, Virginia
Combat Engineer, Engineering
University of Kentucky
University of Toledo
Charter Communications November 2009 - Present
Education
University of Louisville
Gannett 2012 - Present
ACCENT Marketing 2011 - November 2012
Charter Communications 2008 - 2011
Charter Communications 2006 - 2008
Charter Communications 2002 - 2006
Charter Communications 2001 - 2002
High Speed Access 2000 - 2001
Pegasus Communications 1998 - 2000
Skills
Account Management, Avaya, Business Analysis, Call Center, Call Centers, Coaching, Contact Centers, Cross-functional Team..., Customer Experience, Customer Satisfaction, Data Analysis, Employee Relations, Employee Training, Inbound Marketing, Management, Microsoft Office, Operations Management, Outsourcing, Policy, Process Improvement, Project Planning, Recruiting, Sales, Strategic Planning, Team Building, Telecommunications, Telephony, Troubleshooting, Vendor Management, Workforce Management, Workforce Planning, Training, Software Documentation, Quality Assurance, Process Scheduler, Performance Management, Onboarding, Microsoft Excel, Forecasting, Customer Service, Call Center Development, Customer Retention, Leadership, Project Management, Analysis, Team Leadership, VoIP, Avaya Technologies
Education
University of Kentucky 1995 — 1997
Psychology
CompuLogical, Inc. ConsultantBuren & CompanySeptember 2003 - May 2005
Charter Communications June 2001 - September 2003
Skills
Team Building, Troubleshooting, Account Management, Cloud Computing, Telecommunications, VoIP, Salesforce.com
Education
University of Kentucky 1991 — 1997
Bachelor of Science in Health Administration
Ballard High School
Humana January 2015 - Present
CompuCom May 2014 - Present
Oxmoor Auto Group September 2007 - May 2014
CompuCom 2014 - 2014
ITT March 2008 - 2009
Charter Communications June 2005 - September 2007
Skills
Troubleshooting, Wireless, Leadership, Cisco Technologies, Sales, Telephony, Network Administration, Servers
Education
ITT Technical Institute 2008 — 2010
CNS, Computer Networking Systems
University of Louisville 2002 — 2005
Chemical Engineering
Charter Communications October 2002 - Present
Summa Four 1984 - 1996
Education
University of Louisville 1966 — 1969
Charter Communications April 2015 - Present
Charter Communications April 2014 - April 2015
Charter Communications March 2013 - April 2014
Charter Communications December 2011 - March 2013
Charter Communications December 2010 - December 2011
Charter Communications August 2005 - December 2010
D&K Healthcare Resources, Inc. February 2004 - August 2005
IBM October 2002 - February 2004
PwC July 2002 - October 2002
Arthur Andersen August 2001 - July 2002
Skills
Strategic Planning, Technology Roadmapping, Capital Budgeting, Project Scope..., Project Charter, Business Analysis, Requirements Gathering, Use Case Diagrams, Requirements Analysis, Project Management, Governance, Technology Integration, Portfolio Management, Business Relationship...
Education
University of Illinois at Urbana-Champaign 1997 — 2001
BS, Business Administration
University of Illinois at Urbana-Champaign - College of Business 1997 — 2001
Bachelor of Science (B.S.), Business Administration, Industrial Distribution Management/Supply Chain
Charter Communications March 2012 - Present
Charter Communications September 2009 - March 2012
IBM July 2005 - February 2009
Alcoa January 2002 - August 2003
Skills
Visual Basic, Linux, Software Documentation, Windows, Servers, SQL, Six Sigma, Disaster Recovery, Troubleshooting, Visio, XML, Operating Systems, ASP.NET, C#, HTML, Project Planning, Process Improvement, Technical Writing, Visual Studio, MS Project, Perl, Object Oriented Perl, Perl Automation, Catalyst, Web Applications, Technical Support, Unix, Databases
Education
University of Louisville 2000 — 2005
Master of Engineering, Computer Engineering and Computer Science
Humana July 2015 - Present
Decibel Mastering January 2013 - Present
Coincident Pair Recording October 1998 - Present
Humana February 2015 - July 2015
Humana September 2007 - February 2015
Charter Communications January 2006 - September 2007
Charter Communications April 2001 - January 2006
Skills
Salesforce.com, Cloud Computing, CRM, SaaS, Force.com, Integration, Analysis, Forecasting, Strategy, Project Planning, Management, Leadership, Workforce Management, Call Centers, Vendor Management, Process Improvement, Training, Capacity Planning, Call Center, Business Analysis, Mastering, Operations Management, Planning, Audio Engineering, Business Strategy, Budgets
Education
University of Louisville 2001 — 2003
BSBA, Computer Information Systems
University of Louisville 1994 — 1996
Electrical Engineering
Baptist Health (KY) November 2014 - Present
CompuCom March 2013 - November 2014
Robert Half Technology November 2011 - March 2013
FireKing Security Group May 2009 - January 2011
Insight Communications January 2007 - March 2009
Insight Communications January 2007 - March 2009
Charter Communications 2005 - 2006
Skills
Troubleshooting, Technical Support, Software Installation, Switches, Computer Hardware, Active Directory, VoIP, Help Desk Support, Customer Service, Laptops, Citrix, Microsoft Office, Windows 7, Software Documentation, Networking, System Administration, Microsoft Exchange, SharePoint, VMware ESX, Hardware, Outlook, Call Centers, VPN, Routers, Windows, Cisco Technologies, Data Center, Firewalls, Servers, Windows Server, DNS, DHCP, Network Administration, Operating Systems, Network Engineering, Group Policy, VMware, Disaster Recovery, Proficient in the use..., Skilled in..., Skilled in..., Proficient in the use..., Word processing at 80..., Remote Access, Remote Troubleshooting, Remote User Support, Remote Desktop, Service Now, Remedy Ticketing System, OS X
Education
University of Evansville 2000 — 2002
None, Nursing
Charter Communications September 2015 - Present
Trueffect May 2015 - August 2015
Gogo Business Aviation October 2013 - April 2015
ClickBank October 2012 - October 2013
PROS Revenue Management September 2006 - September 2012
Pinnacle Wireless 2005 - 2006
Skills
Agile Methodologies, Software Development, Scrum
Education
University of Houston 2000 — 2004
BS, Computer Science
Master Networks October 2015 - Present
Listos Preschool and Child Care September 2015 - Present
Barnes & Noble May 2015 - Present
Nation Federation of Independent Business September 2014 - April 2015
Charter Business December 2012 - September 2014
Charter Business October 2006 - November 2012
Charter Communications September 2003 - October 2006
Charter Communications 2002 - 2003
Charter Communications 2000 - 2001
Frontier Communications 1998 - 2000
Skills
Broadband, Salesforce.com, Call Center, Telecommunications, Business, Leadership, Training Delivery, Sales Motivation, Team Building, Long Distance, Internet Services, VoIP, Telephony, Wireless, B2B, Direct Sales, Call Centers, Forecasting, Sales Management, Selling, Sales, Sales Process, Project Management, Management, Ethernet, Managed Services, Customer Satisfaction, Account Management, Customer Retention, Solution Selling, Team Leadership, Cross-functional Team..., Customer Service, Avaya, Networking, IP, Customer Experience, Metro Ethernet, Channel Partners, WAN, Co-location, Unified Communications, T1, Cold Calling, Hosted Services, Sales Operations, Training
Education
University of Iowa 1990 — 1994
Mayo High School
University of St. Thomas
Fives Intralogistics Corp. November 2014 - Present
Verizon Wireless February 2014 - November 2014
Verizon Wireless May 2011 - February 2014
Charter Communications January 2003 - May 2011
Education
University of Louisville 2004 — 2014
Master of Engineering (M.Eng.), Electrical Engineering
Charter Communications November 2014 - Present
Charter Communications September 2010 - October 2014
Skills
Telecommunications, Network Monitoring Tools, Cisco IOS, VoIP, Cisco Technologies, MPLS, Metro Ethernet, Ethernet, Network Engineering, Broadband, Switches, IP, Computer Network..., Wireless Networking, Routing Protocols, Cisco Routers, Network Design, WAN, LAN-WAN, Routers, BGP, QoS, Routing, Network Architecture
Education
University of Louisville 2001 — 2003
Mathematics
Charter Communications January 2014 - Present
Charter Communications June 2010 - January 2014
Charter Communications April 2008 - June 2010
Charter Communications February 2006 - April 2008
Charter Communications July 2003 - February 2006
Skills
Supply Chain Management, Inventory Management, Forecasting, Warehouse Management, Microsoft SQL Server, Supply Chain, Databases, Program Management, Analytics, Oracle, Warehousing, ERP, Product Management, Team Building, Purchasing, Data Analysis, Inventory Control, Analysis, Management, Telecommunications
Education
University of Louisiana at Lafayette 1984 — 1989
Bachelor of Science (BS), Production and Operations Management
1st Alliance Lending, LLC August 2015 - Present
True Guidance January 2015 - Present
Charter Communications February 2014 - December 2014
Skills
Public Speaking, Event Planning, Social Media, Sales Management, Strategic Planning
Education
University of Hartford 1985 — 1986
Charter Communications 2006 - Present
Charter Communications March 2006 - October 2008
Charter Communications 2006 - 2008
Charter Communications 2006 - 2008
Education
University of Kentucky 2001 — 2004
Inter-Strategic Communications
Couture Fantasy Cars June 2012 - Present
Future Foundations Child Development Center June 2012 - Present
Charter Communications June 2006 - November 2011
Skills
Call Center, Automobile, Call Centers, Customer Experience, Customer Service, Leadership, Management, Strategic Planning, Team Building, Team Leadership, Telecommunications
Education
University of Louisville 1998 — 2004
Bachelors, Politcal Science, Psychology
Charter Communications January 2000 - Present
Kindred Healthcare January 1996 - April 1999
Ramsey Financial June 1994 - September 1995
G.E. Appliances 1991 - 1992
Skills
Call Center, Integration, Telecommunications, Troubleshooting, VoIP, Call Centers, Leadership, Technical Support, Management, Sales, Forecasting, Process Improvement, Vendor Management, Customer Satisfaction, Customer Experience, Customer Service, Team Leadership
Education
University of Louisville 1990 — 1992
BS, Finance
charter communications BakerSweet SurrenderJune 2004 - February 2006
Education
University of Louisville 1999 — 2003
Bachelor of Fine Arts, photography
Charter Communications April 2005 - Present
Coca-Cola Enterprises January 2001 - April 2005
Plastipak Packaging April 1996 - January 2001
US Army February 1992 - February 1996
Thyssen Krupp Waupaca, Inc May 1991 - February 1992
Skills
Supply Chain Network..., Lamasoft Modeling, Supply Chain Network..., Metrics Jedi
Education
University of Illinois at Urbana-Champaign - College of Business 1998 — 2000
MBA
University of Wisconsin-Stevens Point 1987 — 1991
BA, Political Science
Arista Networks, Inc. February 2014 - Present
T-Mobile October 2012 - February 2014
T-Mobile USA 2006 - November 2012
Hosting.com October 2003 - December 2005
Charter Communications June 2000 - May 2003
Skills
Internet, Jokes, Linux, Networking, Cisco Routers, Python, Perl
Education
University of Illinois at Urbana-Champaign 2012 — 2012
Mathematics
University of Louisville 1996 — 2001
St. Francis High School 1994 — 1995
Diploma
Advanced Business Solutions Louisville IT Support & Services June 2015 - Present
Marsh & McLennan Companies, Inc. August 2013 - Present
Marsh & McLennan Companies, Inc. November 2014 - June 2015
Time Warner Cable October 2009 - August 2013
Pegatron August 2009 - October 2009
CompuCom January 2007 - March 2009
Charter Communications March 2005 - January 2007
Barnes & Noble August 2001 - September 2004
Skills
Troubleshooting, Microsoft Exchange, ITIL, HTML, Active Directory, VPN, Process Improvement, Software Installation, Outlook, Telecommunications, Customer Service, Microsoft Excel, Laptops, Telephony, Technical Support, Provisioning, Service Delivery, Windows 7, Remedy Ticketing System, E911, IT Asset Management, Local Number Portability, Computer Hardware..., Process Flow..., Computer Hardware..., Quality Assurance, Microsoft Word, PowerPoint, Project Management, Computer Hardware, Management, Windows Server
Education
University of Kentucky 1998 — 2004
BA, Psychology
Bullitt Central High School 1994 — 1998
Center for Neighborhood Technology October 2010 - Present
Elevate Energy October 2010 - Present
CCC Information Services 2009 - October 2010
Ameren 2008 - 2009
Ameren 2007 - 2008
Technology Partners, LLC 2006 - 2007
Technology Partners, LLC 2004 - 2006
Charter Communications 2003 - 2004
Charter Communications 2003 - 2004
Accruent 1999 - 2002
Skills
Windows Server, Linux System..., VMware ESX, Active Directory, Technical Documentation, DNS management, ODBC, Spiceworks, Citrix Metaframe, BDD, SCCM, Crystal Reports, PCI Standards, HTML, XML, Visio, Microsoft Office, Desktop Administration, Desktop Deployment, Server Administration, SSL Certificates, XMPP, MS Project, DFS, IP PBX, IT Management, IT Operations, VoIP, Staff Supervision, Database Administration, Technical Support, Networking
Education
University of Illinois at Urbana-Champaign 1989 — 1994
English Language and Literature/Letters
Charter Communications April 2013 - Present
TicketNetwork March 2011 - March 2013
Asterisk Financial August 2010 - April 2011
US Telecom Group September 2009 - January 2011
New England Communications/WPCS International January 2009 - August 2009
Sprint Corporation June 2004 - December 2008
Compurer Resolutions, Inc. September 2003 - June 2004
NEC Computers June 2000 - September 2003
IKON Technology Services June 1999 - May 2000
INACOM Information Services/VANSTAR November 1984 - May 1999
Skills
Account Management, Sales Management, Direct Sales, Solution Selling, New Business Development, Salesforce.com, Cold Calling, Lead Generation, SaaS, Wireless, Negotiation, Telecommunications, Sales Process, Selling, Recruiting, Sales, Marketing, Project Management, Training, Program Management, B2B, Sales Operations, CRM, Enterprise Software, Management, Customer Satisfaction, Channel, Product Management, Leadership, Mobile Devices, Networking, Product Marketing, Business Planning
Education
University of Hartford 1978 — 1981
MBA, Marketing and Management
University of Hartford 1973 — 1977
MBA, Marketing and Management
University of Hartford 1973 — 1977
BA, Marketing and Management
Charter Communications August 2012 - Present
TLC Vision Corporation January 1996 - April 2012
PwC September 1991 - January 1996
Skills
Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Cash Management, Accounting, Treasury, Budgets, Forecasting, Mergers, Cost Accounting, Mergers & Acquisitions, Vendor Management, Internal Controls, Strategic Financial..., Finance, Financial Planning, Variance Analysis, GAAP, Management, Process Improvement, Auditing
Education
University of Illinois at Urbana-Champaign 1985 — 1991
BS, Accountancy
CableOne October 2010 - Present
Cable Television and Communications Association of Illinois March 2010 - October 2010
Comcast December 2007 - December 2009
Charter Communications February 2007 - November 2007
Comcast October 2002 - November 2006
Insight Communications January 2001 - September 2002
AT&T Broadband October 1995 - December 2000
Cox Communications January 1988 - September 1995
Times Mirror Cable Television January 1985 - December 1988
Skills
Telecommunications, Cross-functional Team..., Leadership, Management, Process Improvement, Operations Management, Project Management, CRM, Telephony, Analysis, Salesforce.com, Broadband, Integration, Business Development, Sales, Customer Retention, P&L Management, VoIP, Direct Sales, Cross-functional..., Wireless, Vendor Management, Forecasting, Contract Negotiation, Business Planning, Call Centers, Customer Service, Marketing, Fiber Optics, Human Resources, Customer Satisfaction, Product Management, Strategic Partnerships, Executive Management, Customer Experience, IPTV, Start-ups, Strategy, Team Leadership, Team Building, Mergers & Acquisitions, VOD, Workforce Management, Optical Fiber, Ethernet, Account Management, Solution Selling, Sales Operations, IP, Cabling
Education
University of Illinois Springfield 1991 — 1995
Business Management Concentration
Charter Communications December 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Social Networking, Access
Education
University of Louisville 2006 — 2013
Bachelor of Science (BS), Communication
JP Morgan Chase May 2011 - Present
JPMorgan Chase August 2010 - May 2011
JPMorgan Chase April 2010 - August 2010
Charter Communications September 2008 - April 2010
Edward Jones May 2008 - August 2008
Amazon June 2005 - May 2008
Skills
Data Mining, Data Analysis, Business Modeling, Report Writing, SQL, VBA, Access, Essbase, Pivot Tables, Excel, VBScript, Process Improvement, Training & Development, SDLC, Microsoft Excel, Call Centers, Visio, Quality Assurance, Business Analysis, Project Management, Software Documentation, Program Management, Systems Analysis, Operations Management, Team Leadership, Requirements Gathering, Analytics, Databases
Education
Free Code Camp 2015 — 2017
Full Stack Web Development, Computer Software Engineering
University of Kentucky 2003 — 2008
Political Science
S & S Tire September 2013 - Present
Charter Communications July 2012 - September 2013
PNC December 2010 - July 2012
Famous Dave's March 2005 - February 2012
McDonald's Corporation September 2003 - March 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PeopleSoft, Cash Management, Training, PowerPoint, Organization, Eye for Details, People-oriented, Teamwork, Work Well Independently, Critical Thinking, Efficiency, Effectiveness, Time Management, Listener, Self-starter, Fast Learner, Multi Tasking
Education
University of Louisville 2005 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
NA POS Help DeskFirst DatacorpJanuary 2013 - March 2013
West Corporation March 2009 - August 2012
Celebrity Staff September 2008 - January 2009
Convergys August 2008 - September 2008
Convergys August 2008 - September 2008
Edwards Subaru Hyundai October 2007 - July 2008
Charter Communications December 2002 - May 2007
Skills
Typing, 10 Key, Accounting, Multi-line Phone, Answering Phones, Bookkeeping, Tax Preparation
Education
University of Nebraska at Kearney 2002 — 2002
Bachelor of Business Administration (B.B.A.), Business/Office Automation/Technology/Data Entry
University of Great Falls 1999 — 2002
Bachelor of Business Administration (B.B.A.), Accounting
Lynx Services Call Center SupportLynx ServicesCustomer Service RepresentativeLynx ServicesAugust 2013 - Present
Charter Communications 2000 - 2012
Skills
Customer Experience, Customer Service, Call Centers, Insurance, Leadership
Education
Paducah Community College
University of Louisville
Louisville.com April 2015 - Present
Insider Louisville September 2013 - Present
Bruce Fox, Inc. November 2014 - March 2015
Charter Communications April 2014 - November 2014
Education
University of Louisville 2011 — 2013
Bachelor's degree, English Language and Literature, General
Charter Communications October 2009 - Present
Liberty Tax Service January 2014 - April 2014
Skills
Tax, Invoicing, Telephone Skills, Financial Accounting, Administration, Customer Service, Social Media, Microsoft Word
Education
University of Kentucky 2003 — 2008
Bachelor's Degree, Accounting
Charter Communications December 2013 - Present
Charter Communications September 2009 - December 2013
Charter Communications December 2006 - September 2009
Skills
Java 6, JSP, Oracle WebCenter Sites..., Oracle ADF 11.1.1.5..., C#.NET (Framework..., VB.NET (limited), PHP 4, ASP 2.0, C/C++, Visual C++ (1.51), Visual Basic, COBOL, SQL Server 2000-2012..., MySQL, Oracle DB (Limited), Oracle Weblogic 11g..., Glassfish (limited), Tomact (limited), MicroStrategies..., MS Reporting Services, Crystal Reports (inc...., HTML, JavaScript (Extensive), Ajax, DHTML, CSS3, jQuery, jDeveloper, Eclipse, CVS, ANT, Visual Studio, SourceSafe, JUnit (limited), LoadRunner, Toad, RedHat Linux/NetBSD +..., Various Macro systems
Education
University of Greenwich 1993 — 1997
Bachelor of Computer Science, Application development and general computer science