Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
The Greenville News May 2014 - Present
The Scoreboard LLC October 2011 - November 2012
Charter Communications March 2009 - October 2011
Education
University of South Carolina Upstate 2003 — 2008
Bachelor's of Science, Pre- Medical
Charter Communications December 2014 - Present
Charter Communications June 2009 - July 2014
Charter Communications January 2009 - June 2009
HiWired, Inc 2006 - 2008
Charter Communications 2002 - 2006
Charter Communications 2001 - 2002
US Army 1998 - 2001
Skills
Call Centers, Training, Telecommunications, Management, Call Center, Leadership, Process Improvement, Customer Service, Customer Retention, Cross-functional Team..., Curriculum Development, Software Documentation, Customer Satisfaction, Technical Support, Coaching, Troubleshooting, Microsoft Office, Visio, Human Resources, Operations Management, Vendor Management, Business Process..., Process Analysis, Team Building, Public Speaking, Process Management, Technical Writing, Curriculum Design, Integration, Networking, Supervisory Skills
Education
University of Phoenix 2012 — 2014
Associate's Degree, Pending Associate of Arts in Information Technology and Project Management
NCTI (National Cable Television Institute) 2003 — 2003
Providing Excellence in Customer Service
New Horizons Learning Institute 2002 — 2003
MS Office Certified
Army MP Leadership School - Ft. McClullen 2001 — 2001
Certification, Primary Leadership Skills, Civil Disturbance, and Physical Security Certified
Spectrum Brands April 2010 - Present
Spectrum Brands, Inc October 2005 - Present
Charter Communications October 1999 - October 2005
The Fiore Companies September 1998 - September 1999
Skills
HRIS, Talent Management, Labor Relations, Human Resources, Employee Relations, Employee Benefits, Acquisition Integration, FMLA, Change Management, Deferred Compensation, Talent Acquisition, Onboarding, Succession Planning, Leadership, Management
Education
University of Phoenix
Bachelor's degree, Business
Comcast Cable July 2013 - Present
Charter Communications October 2009 - July 2013
Cox Communications January 2005 - December 2008
Cox Communications June 1999 - January 2005
US Cable January 1998 - January 1999
Prime Cable/Now Cox Communications July 1983 - May 1992
Skills
Customer Service, Telecommunications, Microsoft Office, Broadband, Call Center, Cold Calling, Account Management, Sales Management, Strategic Planning, Budgets, Forecasting, Training, Cross-functional Team..., Sales Operations, Marketing, Customer Retention, Recruiting, Management, Sales, Marketing Strategy, Customer Experience, Salesforce.com, Sales Process, Hiring, Leadership, Call Centers, Team Building, Team Leadership, Customer Satisfaction, Direct Sales
Education
University of Phoenix 2001 — 2007
Business Administration and Management, General
University of Las Vegas 1989 — 1990
Business Communications & Report Writing
University of Las Vegas 1989 — 1990
of, Management & Organizational Behavior
Charter Communications January 2012 - Present
University of Phoenix March 2008 - January 2012
Skills
Training, Leadership, Customer Service, Admissions, Sales, Leadership Development, Adult Education, Coaching, Staff Development, Team Building, Salesforce.com, Marketing, Microsoft Office, Strategic Planning, Event Planning, Cold Calling, Account Management, Higher Education, Project Management, Public Speaking, E-Learning, Customer Retention, Direct Sales, Sales Management, Team Leadership, Management, Budgets
Education
University of Phoenix-West Michigan Campus 2011 — 2013
Master of Business Administration (M.B.A.),, Business Administration and Management, General
University of Phoenix-West Michigan Campus 2009 — 2011
Bachelor of Science Management, Business Administration and Management, General
Charter Communications July 2014 - Present
Education
University of South Carolina Upstate 2010 — 2014
Management Information Systems, General
Heartland Business Systems October 2011 - Present
Charter Communications April 2007 - October 2011
Skills
Accounts Receivable, Accounting, Call Center, Salesforce.com, Microsoft Excel, Financial Reporting, Customer Service, Process Improvement, Budgets, Financial Analysis, Outlook, Microsoft Office, Account Management, Invoicing, Microsoft Word, Sales, PeopleSoft, Accounts Payable, PowerPoint, Business Analysis
Education
University of Phoenix 2010 — 2014
Associate's degree, Accounting
Comcast Cable April 2015 - Present
Comcast October 2010 - March 2014
Charter Communications 1995 - 2010
Skills
Cross-functional Team..., Telecommunications, IP, Call Centers, Optical Fiber, Troubleshooting, VoIP, Cabling, Fiber Optics, Broadband, Management, Vendor Management, Wireless, DOCSIS, Ethernet, Technical Operations, Telephony, HFC, Call Center, Operations Management, Customer Retention, VOD, MPLS, Computer Network..., Customer Satisfaction, Network Design, Network Engineering, Cable Television, T1, IPTV, RF, LAN-WAN, Internet Services, Routers, Switches, WAN, System Deployment, DSL, Network Architecture
Education
University of Phoenix 2005 — 2013
Bachelor's degree, Business Administration and Management, General
DirectSat USA August 2011 - Present
Directsat USA January 2008 - March 2011
Charter Communications February 2003 - January 2008
Skills
Training, Telecommunications, Team Building, Team Leadership, Customer Service, Management, Wireless, Troubleshooting, Training Needs Analysis, Training Management, Customer Satisfaction, Strategic Planning, Networking, Telephony
Education
University of Phoenix
Paradise Valley
Charter Communications July 2015 - Present
Charter Communications February 2015 - July 2015
Charter Communications October 2013 - February 2015
Charter Communications May 2006 - 2013
Charter Communications October 2005 - May 2006
Charter Communications September 2004 - October 2005
Charter Communications June 2002 - September 2004
Skills
Telecommunications, Call Centers, Customer Retention, Customer Service, Leadership, Customer Satisfaction, Call Center, Customer Experience, Troubleshooting, Sales, Team Leadership, Training, Team Building, Broadband, Salesforce.com, Process Improvement, IVR, CSG, Project Management, Project Planning, Customer Escalation...
Education
University of Phoenix 2007 — 2011
Bachelor of Science, Business Management
Verizon February 2015 - Present
Verizon July 2006 - February 2015
Charter Communications June 1998 - June 2006
Cablevision April 1995 - June 1998
TeleMedia August 1989 - April 1995
Bresnan Communications January 1986 - August 1989
Skills
Digital Video, DACS, Cisco Technologies, Motorola Hardware, Fiber Optic Networks, Headend, Project Management, Telecommunications, Network Design, Troubleshooting, Fiber Optics, Network Engineering, Vendor Management, Computer Network..., LAN-WAN
Education
University of Phoenix 2011 — 2014
Still attending, Database Management
Charter Communications January 2013 - July 2013
Wells Fargo February 2003 - June 2004
CitiFinancial 1999 - 2003
Skills
Credit, Loans, Banking, Credit Analysis, Mortgage Lending, Risk Management, Retail Banking, Underwriting, Commercial Banking, Financial Risk, Financial Analysis, Portfolio Management, Credit Cards, Relationship Management, Cash Management, Financial Modeling, Credit Risk, Finance, Insurance, Consumer Lending
Education
University of Phoenix 2006 — 2009
Bachelor of Science in Business Management
Self-employed November 2011 - Present
Great Lakes Higher Education Corporation and Affiliates September 2012 - February 2013
Charter Communications August 2010 - August 2012
Skills
Photography, Digital Photography, Digital Printing, Portrait Photography, Photoshop, Lightroom, Microsoft Office, Microsoft Excel, Microsoft Word
Education
University of Phoenix 2012 — 2014
Associate
Charter Communications September 2009 - Present
Charter Communications November 2008 - September 2009
Charter Communications May 2008 - November 2008
Charter Communications January 2006 - May 2008
Charter Communications January 2005 - November 2006
Charter Communications August 2004 - January 2005
Skills
Broadband, Telecommunications, Recruiting, VoIP, Troubleshooting, Routers, Networking, Technical Support, Disaster Recovery, Network Administration, Telephony, Call Center, Ethernet, Wireless, IP, Customer Service, Cisco Technologies, Management, Leadership, Data Center, Network Engineering, WAN, Customer Experience, Optical Fiber, Call Centers, T1, Fiber Optics, LAN-WAN, MPLS, Unified Communications, Network Design, Wireless Networking, Managed Services, Avaya, Computer Network..., SIP, SIP Trunking
Education
University of South Carolina-Columbia 1999 — 2004
Bachelor's degree, Retail Management
Charter Communications December 2014 - Present
Geek Squad October 2012 - March 2013
Best Buy March 2010 - October 2012
Vector Marketing January 2010 - January 2012
CBT Nuggets LLC October 2007 - September 2009
Oregon Living Television January 2006 - June 2007
Skills
Troubleshooting, Networking, System Administration, Customer Service, Training, Windows, Sales, Salesforce.com, Software Documentation, Leadership, Microsoft Office, Outlook, Access, Team Leadership, Computer Hardware, Public Speaking, Mac, Microsoft Publisher, Social Networking, Fundraising, kickstarter, Communication, Corporate Communications, Information Technology, Photoshop, Microsoft Excel, Microsoft Word, PowerPoint, Facebook Fan Page..., Facebook, Social Media, Home Theater, Audio Engineering, Professional Audio, Friendly Personality, Eco Friendly, Sustainability, Macintosh Applications, Computer Repair, Computer Proficiency, Video Games, Computer Gaming, Computer Maintenance, Software Installation, Hardware Installation, Computer Hardware..., Custom Facebook Pages, Social Media Marketing, IT Security Best..., Social Media Best...
Education
University of Phoenix 2009 — 2011
Associats, Business communication
Cottage Grove High School 2003 — 2007
Diploma, IT, Engineering, General
AMETEK February 2015 - Present
iBUYPOWER May 2013 - January 2015
Express Employment Professionals January 2011 - September 2013
Work Market August 2008 - September 2013
Fry's Electronics September 2011 - March 2013
St. Baldrick's Foundation February 2011 - March 2011
AlternativeDVD.com April 2009 - July 2010
Bank of America August 2007 - September 2008
Wescom Credit Union March 2006 - July 2007
Charter Communications March 2004 - March 2006
Skills
Customer Service, Microsoft Office, Sales, Training, Leadership, Team Leadership, Computer Hardware, Customer Retention, Social Networking, Customer Relations, Windows, WordPress, Adobe Creative Suite, Process Improvement, Excel, SEO, CSS, Bilingual-Spanish, Banking, Problem Solving, Retail, Credit, Virus Removal, Malwarebytes, HTML 5, Electronics, Active Directory, Network Infrastructure, Microsoft Excel
Education
University of Phoenix 2014 — 2015
Associate of Arts (A.A.), Information Technology
ERDMAN October 2009 - Present
Cogdell Spencer ERDMAN June 2007 - December 2009
Spectrum Brands March 2006 - June 2007
CUNA Mutual Group June 2004 - March 2006
Charter Communications December 1999 - February 2003
Charter Communications January 1997 - November 1999
Charter Communications July 1991 - December 1996
Skills
Employee Relations, Talent Management, Organizational..., Labor Relations, Performance Management, Benefits Administration, Recruiting, Talent Acquisition, Payroll, Coaching, Deferred Compensation, HR Policies, Mergers, Acquisitions, Change Management, Curriculum Design, E-Learning, Customer Service, Corporate Communications, Leadership, Strategic Planning, Problem Solving, Process Improvement, Team Building, Employee Training, Project Planning, Healthcare, Training, Management, Human Resources, Employee Benefits, Project Management
Education
University of Phoenix
Master of Arts (M.A.)
University of Wisconsin-Madison
Bachelor of Arts
Insperity June 2014 - Present
Charter Communications November 2013 - June 2014
ATI Enterprises November 2010 - December 2012
CLEAR June 2009 - June 2010
Everest College Windsor Campus 2009 - 2010
Skills
Leadership, Training, Business Development, Cold Calling, Negotiation, Selling, Sales Operations, Lead Generation, Leadership Development, Contract Negotiation, Team Leadership, Coaching, New Business Development, Team Building, Customer Service, Recruiting, Higher Education, Sales, CampusVue, Key Account Management, Sales Management, Direct Sales, Sales Presentations, Salesforce.com, Employee Training, Time Management, Innovation, Microsoft Office, Problem Solving, Organizational..., Consulting, Public Speaking, Hiring, Social Networking, Interviews, Employee Relations, Admissions, Marketing Strategy, Social Media Marketing, Building Relationships, Enrollment Management, Adult Education, Hospitality, Key Account Development, Strategic Planning, Email Marketing, Market Research, Operations Management, Event Planning, Campus
Education
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Charter Communications June 2012 - Present
TD Bank Group June 2011 - December 2012
Scott Marketing Group November 2008 - November 2010
Education
University of South Carolina-Columbia 2003 — 2008
Business
Seminole County Public Schools August 2010 - Present
Kingwood Middle School August 2007 - July 2010
VAM USA August 2005 - July 2006
Petroleum Solutions, Inc October 2003 - April 2005
ARCI, Ltd November 2002 - October 2003
Charter Communications August 2001 - March 2002
Charter Communications May 1999 - August 2001
Charter Communications March 1998 - May 1999
US Navy June 1993 - June 1997
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Adobe Acrobat, Outlook Express, Military Training, Military Logistics, Teaching, Teamwork, Team-oriented, Purchasing, Purchasing Processes, Purchase Management, Purchase Orders, Purchase Requisitions, Inventory Control, Contract Management, Vendor Relationships, Organization, Time Management, Budget, Budget Process, Budget Reconciliation, Operating Budgets, Warehouse Management, Product Forecasting, Project Planning
Education
University of Central Florida 2010 — 2012
Masters of Education, Exceptional Education
University of Central Florida 2010 — 2012
Certification, Autism Spectrum Disorder and Severe Communication Disorder
University of Phoenix
Bachelors of Science, Business Management
American College of Education
Master's of Education, Educational Leadership and Administration, General
Charter Business September 2014 - Present
Charter Communications September 2014 - Present
Savvis, a CenturyLink company September 2013 - September 2014
Savvis September 2011 - September 2013
Maritz Research July 2007 - September 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Outlook, Research, English, Windows, Public Speaking, Teaching, Strategic Planning, Negotiation, Administration, Analysis, Access
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Webster University 1991 — 1995
Bachelor of Arts (B.A.), Psychology
Charter Communications February 2015 - June 2015
Magellan Health May 2014 - October 2014
Express Scripts Inc. April 2013 - August 2013
DanWare Labs, Inc. September 2012 - April 2013
American Optometric Association January 2005 - September 2012
American Optometric Association January 2000 - January 2005
American Optometric Association March 1982 - January 2000
Precision Systems Incorporated August 1978 - March 1982
Orchard Corporation of America February 1977 - August 1978
Butler Supply, Inc. June 1976 - July 1977
Skills
IT Management, Integration, SharePoint, Microsoft SQL Server, Disaster Recovery, Budgets, Requirements Analysis, Strategic Planning, Databases, Project Management, System Administration, IIS, Program Management, Team Building, SDLC, Oracle, Cisco Technologies, Microsoft Exchange, Team Leadership, Windows, Project Planning, Contract Negotiation, Requirements Gathering, Software Project..., IT Strategy, Data Analysis, Business Analysis, Quality Assurance, .NET, Process Improvement, Systems Analysis, Cross-functional Team..., IT systems development, Database Design, SQL, Oracle SQL, COBOL, Unified Communications, IT Operations Management, Cisco UCS, Citrix, Web Applications, SSRS, WAN, Migration Projects, Application Architecture, Vendor Management, ETL Tools, Software Documentation, Access
Education
University of Phoenix 2015 — 2017
Bachelor of Science in Information Technology, Information Technology
Meramec Community College 1975 — 1977
Data Processing
eClinicalWorks February 2014 - Present
United Site Services October 2013 - January 2014
Pro-Tech PC Repair and Networking November 2012 - August 2013
Medical Sales Management via Ameridose November 2011 - November 2012
Charter Communications April 2010 - August 2010
Bose Corporation October 2007 - April 2010
Skills
A+ Certified, Troubleshooting, Customer Service, Microsoft Office, Computer Hardware, Diagnostics, Windows, Hardware, High Speed Internet, Operating Systems, Documentation, Desktop Support, Software Installation, Customer Relations, Training, Fast Learner, iOS, Tablets, Technical Support, OS X, Software Documentation, TCP/IP, Microsoft Exchange, Active Directory, Help Desk Support, Remote Desktop, Hardware Diagnostics, Servers, Wireless Networking, Windows 7, System Deployment, Windows Vista, Windows Server, Computer Repair, Group Policy, Windows XP Pro, DHCP, LAN-WAN, CompTIA A
Education
New Horizons Computer Learning Center 2011 — 2011
CompTIa A+ Certification
University of Phoenix 2007 — 2009
Associate's Degree, Business
Entercom Upstate - On Air, On Line And On Site Marketing Solutions July 2015 - Present
SmartReach Digital July 2015 - Present
Entercom October 2013 - Present
Charter Communications March 2008 - October 2013
Cox Media Group Greenville October 2003 - March 2008
Media General August 2002 - October 2003
Red Bull North America April 2002 - 2003
Skills
Marketing, Digital Media, Social Media, Salesforce.com, Sales, New Business Development, Account Management, Social Media Marketing, Advertising, Marketing Communications, Direct Sales, Marketing Strategy, Leadership, Event Planning, Project Management, Contract Negotiation, Cold Calling, Sales Management, Telecommunications, Public Speaking, Team Building, B2B, Digital Marketing, SEO, SEM, Retargeting, Display Advertising, Website Development, Team Leadership
Education
University of Phoenix 2009 — 2010
Masters of Business Administration, Marketing
University of South Carolina Upstate 1998 — 2002
Bachelor of Arts, Communications
Windstream Communications August 2014 - Present
Windstream Communications June 2013 - August 2014
Windstream January 2012 - June 2013
Windstream Communications 2009 - 2012
Windstream Communications 2008 - 2009
Charter Communications 2004 - 2008
Alltel Communications 2002 - 2004
Alltel Communications/GTE Wireless (Merger) 1999 - 2002
GTE Wireless 1997 - 1999
GTE Wireless 1995 - 1997
Skills
Sales Management, B2B, Channel, Telecommunications, Consultative Selling, Call Center, Product Marketing, Account Management, T1, New Business Development, Telephony, Customer Retention, Internet Services, VoIP, Channel Management, Forecasting, Product Development, Direct Sales, Sales Support, P&L Management, Solution Selling, Sales Process, Strategic Planning, Product Management, Budgeting, Market Planning, Marketing Strategy, Broadband, Sales Operations, Selling, Call Centers, Managed Services, Co-location, Business Development, Budgets, Channel Partners, Go-to-market Strategy, Enterprise Software, Strategic Partnerships, Cross-functional Team..., Leadership, Sales, Salesforce.com, Management, Marketing, Analytics, Wireless, Strategy, Business Planning, Pricing
Education
University of South Florida - College of Business Administration 1988 — 1993
Charter Communications November 2014 - Present
Charter Communications April 2013 - November 2014
UniGroup, Inc February 2009 - March 2013
Trans Advantage January 2000 - January 2009
Trans Advantage January 1998 - January 2000
Hardees January 1995 - January 1998
Skills
Accounting, Tax, Compliance, Billing, Use Tax, Sales Tax, Reconciliation, Excel, Tax Audits, Process Improvement, Audit, Tax Compliance, General Ledger, Word, Research, PowerPoint, Microsoft Office, Problem Solving, Accounts Receivable, Tax Research, Indirect Taxation, Tax Returns, Tax Accounting, Account Reconciliation, Tax Preparation, Balance, Journal Entries
Education
University of Phoenix 2008 — 2012
BSBACC, Business Accounting
Media General February 2015 - Present
Media General September 2012 - January 2015
Virginia College October 2014 - December 2014
Virginia College August 2011 - September 2012
BELL (Building Educated Leaders for Life) June 2012 - July 2012
Charter Communications September 2010 - October 2011
Raycom Media January 2010 - August 2010
Virginia College November 2008 - December 2009
Hearst Television - WYFF April 2006 - July 2008
Media General November 2003 - April 2006
Skills
Video Editing, Public Relations, Corporate Communications, Line Producing, Editing, Video, Broadcast, Breaking News, Social Media, Television, Sound, Radio, Public Speaking, Social Networking, Storytelling, New Media, Journalism, Leadership, Video Production, Media Relations, Press Releases, Blogging, Copy Editing, Broadcast Journalism, Digital Media, Facebook, News Writing, Multimedia, AP Style, Copywriting, Radio Broadcasting, Newsletters, Final Cut Pro, Videography, Broadcast Television, Creative Writing, ENPS, Publicity, Avid, Media Production, Content Strategy, Producing, Feature Articles, CMS, Non-linear Editing, Online Journalism, Web Video, Voice Over, Web Content
Education
Webster University 2012 — 2014
Master of Arts (M.A.), Communication and Media Studies
Strayer University 2008 — 2009
MBA, Marketing
University of South Carolina Upstate 2002 — 2006
BA, Communications
Lexington County Recreation & Aging Commission August 2004 - Present
Charter Communcations March 2002 - March 2004
Charter Communications January 1994 - March 2002
Skills
Project Planning, Event Planning, Temporary Placement, Event Management, Community Outreach, Organizational..., Market Research, Coaching, Hotels, Human Resources, Leadership, Management, Public Relations, Public Speaking, Recreation, Research, Social Media, Social Media Marketing, Social Networking, Sports Marketing
Education
University of South Carolina-Columbia
Winthrop University
West Corporation October 2014 - Present
Volt (VMC) February 2014 - October 2014
TradeSTAR, Inc July 2013 - January 2014
Insight Global January 2013 - April 2013
Charter Communications May 2012 - November 2012
TRC Staffing Services, Inc. March 2012 - May 2012
Skills
Troubleshooting, Networking, Computer Hardware, Routers, Switches, Servers, A+ Certified, Software Installation, Cabling, Information Technology, Network Administration, Help Desk Support, Customer Service, Electronics, Cat5, XP, Wireless Networking, Windows 7, Active Directory, Network Security, TCP/IP, Cisco Technologies, Data Center Operations, Data Center..., Data Center Management
Education
University of Phoenix 2011 — 2013
Bachelor's, IT/Software Engineering
University of Phoenix 2009 — 2011
Associates, IT and Networking
U.S. Navy A School 1989 — 1991
Military Diploma, Avaition Electronics
Eagle Home Mortgage July 2014 - Present
Innova Mortgage Services, a dba of American Pacific Mtg Corp April 2013 - June 2014
Charter Communications May 2005 - April 2013
Union Bank October 1999 - March 2005
Skills
FHA, Refinance, Mortgage Lending, Mortgage Banking, Loan Origination, Residential Mortgages, VA loans, USDA, Loans, FHA financing, First Time Home Buyers, Investment Properties, Reverse Mortgages, Credit, Construction Loans, Certified Mortgage..., Real Estate, Government Loans, Underwriting, REO, Credit Analysis
Education
University of Phoenix
Associate of Arts (A.A.), Acounting
Focus Growth Marketing August 2013 - Present
Gorgeousdoodles March 2009 - Present
Anixter February 2012 - August 2013
Charter Communications October 2006 - April 2011
MultiLight Sign Company January 2001 - June 2005
The Daily Astorian Newspaper January 1993 - January 1996
Skills
Team Building, Critical Thinking, Customer Service, Sales Management, Account Management, Customer Relations, Promotions, Problem Solving, New Business Development, Advertising, Direct Sales, Direct Marketing, Negotiation, Social Media Marketing, Online Marketing, Microsoft Office, Contract Negotiations, PowerPoint, Brand Development, Writing, Email Marketing, Working with purpose, B2B, Strategic Planning, Sales Process, Salesforce.com, Training, Contract Negotiation, Marketing, Business Development, Sales, Marketing Strategy
Education
University of Phoenix 2000 — 2005
Bachelors degree, Information Technology
Camas High School 1991 — 1994
Diploma, Business/English
DIRECTV Sports Networks 2009 - Present
Fox Cable Networks 2002 - 2009
Charter Communications 1997 - 2002
Century Communications 1987 - 1997
TCI 1984 - 1987
Skills
VOD, Customer Retention, Digital Marketing, Strategic Partnerships, Broadband, Broadcast Television, Television, Broadcast, Managed Services, VoIP, Telecommunications, Digital Media, Advertising Sales, Cable Television, New Media, Product Marketing, Media Planning, Radio, Mobile Marketing, Marketing Strategy
Education
University of Pittsburgh
BA, Economics
Charter Communications January 2015 - Present
Geek Squad April 2012 - August 2014
Skills
Customer Service, Microsoft Office, Training, Team Leadership, PowerPoint, Process Improvement, Program Management, Public Speaking, Time Management, Tech Savy, Leadership, Troubleshooting, Analysis, Research, System Administration, Microsoft Excel
Education
University of Phoenix 2013 — 2015
Associate of Arts (A.A.), Health/Health Care Administration/Management
Infinity Marketing 2003 - April 2011
Charter Communications January 2003 - September 2003
Charter Communications March 1996 - December 2002
The Cato Corporatation October 1993 - May 1995
Media Power Advertising June 1991 - October 1993
Skills
Media Buying, Media Planning, Direct Mail, Advertising, Marketing Communications, Marketing Strategy, Market Research, Event Planning, Integrated Marketing, New Business Development
Education
University of South Carolina - Darla Moore School of Business 1986 — 1990
B.S., Marketing and Management
Grand Canyon University August 2014 - Present
Contreras Home LLC July 2012 - Present
Apollo Group March 2005 - April 2014
The Pampered Chef March 2008 - March 2009
Charter Communications April 2003 - February 2005
charter communications 2003 - 2005
Nautilus September 2000 - March 2003
Skills
Cross-functional Team..., Change Leadership, Situational Leadership, Coaching, Leadership Development, Leadership, Public Speaking, Staff Development, Team Building, Recruiting, Organizational..., E-Learning, Employee Relations, Higher Education, Retaining Customers, Conflict Resolution, Career Counseling, Admissions, Human Resources, Management, Performance Management, Training, Resume Writing, Teamwork, Career Development, Student Recruiting, Academic Administration, Student Financial Aid, Instructional Design, Sales, Campus, Adult Education, Enrollment Management, Change Management, Student Affairs, Workshop Facilitation, Distance Learning, Employee Training, Curriculum Design, Time Management, Team Leadership, Teaching, Budgets, College Recruiting, Critical Thinking, Strategy, Networking, Academic Advising, Organizational..., eCollege
Education
University of Phoenix 2011 — 2013
MAED, Adult Education and Training, 3.54
University of Phoenix 2006 — 2008
Masters, Management/Human Resources
University of Phoenix 2005 — 2006
Certificate, Human Resources
Weber State University 1994 — 2000
English, Bachelor of Arts
Charter Communications 2012 - Present
Regions Financial Corporation August 2011 - October 2011
Wells Fargo September 2008 - October 2010
AT&T August 2007 - July 2008
TeleTech October 2006 - August 2007
Skills
Customer Service, Contractors, Problem Solving, Administrative..., Sales, Customer Satisfaction, Customer Experience, Technical Support, Dispatching, Workforce Management, Kronos, ADP E-Time, ADP Payroll, Oracle Applications, Outlook, Lotus Notes, CSG, Windows 7, Windows Vista, Microsoft Office, Supervising, Training
Education
Virginia college 2012 — 2014
Associate of Science (A.S.), Medical Office Assistant/Specialist
University of Phoenix-Birmingham Campus 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Flexible Corporate Plans, Inc July 2008 - Present
Charter Communications August 2006 - April 2008
Charter Communications January 2004 - August 2006
Charter Communications January 2002 - June 2002
Allsafe Inc June 2001 - January 2002
J C Penney August 1999 - January 2002
Skills
Human Resources, Employee Benefits, Training, Recruiting, Leadership, Customer Service, Payroll, Performance Management, Call Centers, Data Entry, PeopleSoft, Time Management, Invoicing, Project Planning, Office Management, Spreadsheets, Process Scheduler, Program Management, Advertising, Policy
Education
University of Phoenix 2004 — 2006
MBA, Business Administartion/E-Business
Talladega College 1995 — 1999
BA, History
A. H. Parker High School 1992 — 1995
Diploma, General Studies
Charter Communications April 2013 - Present
Silverback Network, Inc November 2011 - June 2012
Rexam Containers February 2011 - September 2011
J. V January 2007 - December 2010
Soles Drywall, LLC October 1997 - December 2010
Terminix January 2000 - June 2004
1978 - Ray's Kingburger January 1978 - April 1979
store maintenance January 1978 - 1979
Skills
Business Development, New Business Development, Leadership, Direct Sales, Sales, Product Marketing, Customer Satisfaction, Customer Retention, Customer Service, Entrepreneurship, Contractors, Internet, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Office 2007, Windows 7, Microsoft Windows 98, Lotus Notes, Lotus 123, Photoshop, PowerPoint, QuickBooks, General Ledger, Pricing, Hands-on Experience..., Hands-on Experience..., Operation of large..., Bobcat, Front-end loader..., Pneumatic Tools, Some Mechanics, Maintenance, Construction Management, Construction Safety, Hand Tools, Home, Inspection, Organization, Quality Assurance, Yield Management
Education
University of Phoenix
Charter Communications April 2013 - Present
United States Army September 2011 - January 2013
U.S. Army September 2007 - September 2011
Skills
Network Administration, Windows Server, VirtualBox, Ubuntu, Cisco Technologies, Microsoft Excel, Cisco VoIP, Network Security, OpenX, Wordpress, CWTS, LAMP, Linux, Wireless Networking, CompTIA Network+..., Security+, Cisco IOS, Server Administration, Cisco Routers, Active Directory, System Administration, Networking
Education
University of South Carolina Upstate 2004 — 2005
BS, Accounting
United States Army Signal Corps 2011 — 2012
Computer and Information Sciences, General
Charter Communications February 2000 - Present
Charter Communications 2000 - 2011
Charter Communications 2000 - 2011
Skills
DOCSIS, Field Operations, Telephony, Broadband, Cable Modems, Network Operations, Fiber, Coax, HFC, Escalation, Data Center, VoIP, Disaster Recovery, Troubleshooting, IVR, Computer Network..., Wireless, Telecommunications, Wireless Networking, Network Engineering, Optical Fiber, Call Centers, Ethernet, T1, Cisco IOS, Network Design, IP, Switches
Education
University of Phoenix 2004 — 2008
BM, Busnies Managment
University of Phoenix
MBA, Busniess Managment
Charter Communications November 2012 - Present
Charter Communications May 2008 - October 2012
Charter Communications 2006 - 2008
Skills
Ethernet, Broadband, DOCSIS, Telecommunications, VoIP, IP, Fiber Optics, Networking, Network Design, Wireless, Routing, Call Centers, RF, Telephony, Optical Fiber, Cisco Technologies, DWDM, IPTV, MPLS, Cabling
Education
University of Phoenix
Westminster Acadamy
Charter Communications February 2015 - Present
Charter Communications June 2014 - February 2015
Charter Communications September 2013 - June 2014
Charter Communications March 2013 - September 2013
Charter Communications October 2010 - March 2013
Genscripts November 2008 - October 2010
United States Navy August 2004 - November 2008
Skills
Troubleshooting, Cisco Technologies, Linux, Python, Networking, Servers, TCP/IP, Windows, Switches, Broadband, Computer Hardware, Unix, ISIS, Network Engineering, IOS-XR, MPLS, BGP, EIGRP, IP, OSPF, Software Installation, Cisco IOS, Operating Systems, C++, PHP, VoIP, Network Security, SQL, Java, Technical Support, Software Development, Network Administration, Wireless Networking, Security, CentOS, Routers, Linux System..., Wireless, System Administration, C, Computer Security, Open Source, Bash, Red Hat Linux, Routing, MPLS Networking, CCNA
Education
University of Phoenix 2008 — 2010
Business Information Systems
T Christy Enterprises December 2012 - Present
Metalcrafters September 2011 - November 2012
Express Fasteners Inc October 2010 - September 2011
Oakwood Worldwide January 2009 - July 2010
Quest Software April 2008 - September 2008
MTM Technologies October 2004 - February 2008
Universal Electronics January 2004 - April 2004
Charter Communications March 2000 - April 2003
Palmer / Colony Cablevision 1991 - 1993
Skills
Vendor Management, Purchasing Management, MRP, ERP, RFQ / RFP, Project Planning, Capital Budgeting, Microsoft Office, Warehouse Management, Operations Management, Strategic Sourcing, Procurement, Supply Chain Management, Purchase Management, Budgets, Continuous Improvement, Contract Management, Contract Negotiation, Customer Service, Inventory Control, Inventory Management, Leadership, Logistics, Management, Manufacturing, Negotiation, Outsourcing, Process Improvement, Product Development, Program Management, Project Management, Purchasing, Sales, Sourcing, Strategic Planning, Supply Chain, Team Leadership, Telecommunications, Warehousing, Pricing, Forecasting, Materials Management, Lean Manufacturing, Business Strategy, Strategy, Transportation, Product Management, Logistics Management, Automotive, Competitive Analysis
Education
University of Phoenix 2003 — 2006
Bachelor of Science, Business Management
La Quinta High School 1984 — 1987
Fluid September 2014 - Present
Skybrant, LLC 2000 - Present
Bloom Health April 2012 - September 2014
Irdeto January 2008 - April 2012
DayPort, Inc. January 2006 - January 2008
UCiT, Inc. 2004 - 2006
Charter Communications 2003 - 2005
Skills
Cloud Computing, Linux, MySQL, Amazon Web Services..., Data Center, SQL, Apache, Security, Agile Methodologies, DNS, Shell Scripting, Troubleshooting, Perl, PHP, Nagios, Java, Ruby, RedHat/CentOS Linux..., SAN, NAS, CIFS, NFS,..., Backup and Recovery, Network Troubleshooting..., Kickstart, Puppet, RightScale, HIPAA, PCI DSS, Disaster Recovery, Tomcat, Ubuntu, Cisco..., Extreme Switches, Citrix Netscaler &..., DHCP, Javascript, RAID, Samba, Windows Administrator, VMWare, Amazon Cloud..., Redhat/CentOS Cluster, CDN Technologies, RSA SecurID &..., RabbitMQ, Redis, SugarCRM, Load Balancing, Chef, Wordpress, Ant
Education
Rasmussen College 2010 — 2013
Bachelor of Business Management, Internet Marketing, 3.9
University of Phoenix 2006 — 2007
CIS, Business
Yale University School of Medicine February 2015 - Present
CORBEL INSTALLATIONS August 2012 - October 2013
Omni Engineering November 2006 - September 2012
Charter Communications April 2001 - November 2006
Skills
Project Management, Telecommunications, Project Planning, Budgets, Time Management, Event Planning, Recruiting, Event Management, Research, English, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Payroll, Sales Management, Training, Leadership, Troubleshooting, Management, Customer Service, Team Building, Team Leadership
Education
University of Phoenix 2006 — 2008
Master's Degree, Psychology
University of Phoenix 2003 — 2006
Bachelor's Degree, Criminal Justice/Law Enforcement Administration
Comcast Cable February 2007 - Present
Charter Communications February 2007 - March 2011
Skills
Sales Management, Negotiation, Organizational..., Team Leadership, Staff Supervision, Customer Experience, Training, Sales Operations, Sales, Customer Retention, Direct Sales, Customer Satisfaction, Call Centers, Telecommunications, Management
Education
University of Phoenix
Sales/Marketing Management
Grande Ronde Hospital June 2015 - Present
Lucky Irish Computer Care March 2013 - Present
Grande Ronde Hospital February 2015 - June 2015
Johnson Electric September 2014 - January 2015
Moda Health, formerly ODS June 2014 - September 2014
D&B Supply November 2013 - June 2014
Eastern Oregon University December 2012 - May 2013
Charter Communications July 2012 - December 2012
Eagle Freightliner/Robbins Farm Equipment November 2011 - July 2012
US Navy July 2005 - July 2009
Skills
Computer Hardware, Computer Repair, IT Consulting, Networking, Network Infrastructure, Network Security, Network Configuration, Information Management, Information Security..., Printers, Windows, Customer Service, Microsoft Office, Windows 10, Active Directory, SCCM, Server Administration, Windows Remote Desktop, Virtualization, Cisco IOS, Cisco Call Manager, EHR, Imprivata, Microsoft Word, Microsoft Excel, Google Docs, Gmail, Electricians, Electrical Theory, Electrical..., Electronics, Electrical Safety, Electronics Repair, Digital Electronics, DC Circuits, Circuit Theory, National Electrical Code, Low Voltage, RF troubleshooting, Power Generation, Emergency Power, Emergency Generators, Power Generation..., Diesel Generators, Automotive Electrical..., Mechanics, Automotive Equipment, Diesel Engine, Heavy Equipment, Military Training
Education
University of Phoenix 2015 — 2015
Certificate, Cisco Certified Network Associate
University of Phoenix 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Information Technology Support
Blue Mountain Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Diesel Technology/Technician, 3.59
US NAVY B.E.C.C./ US NAVY Electrical A School 2005 — 2006
Certificate of completion, Shipboard engineering/firefighting/electrical maintenance
La Grande High School 2001 — 2005
Charter Communications February 2014 - Present
Worley Catastrophe Response, LLC 2012 - 2013
The Response Group August 2010 - February 2011
Pelican Athletic Club March 2008 - August 2009
Buie Painting Co. January 2001 - July 2005
Skills
Project Planning, Project Management, Microsoft Excel, Microsoft Office, Outlook, Risk Management
Education
University of Phoenix 2008 — 2010
Associate's, Business, Accounting
Charter Communications October 2005 - Present
Marketing Insights December 2000 - September 2005
Cox Communications 1990 - 2000
Skills
Customer Insight, Marketing Strategy, Competitive Intelligence, Analytics, Competitive Analysis, Consumer Behaviour, Market Analysis, Telecommunications, Customer Retention, B2B, Management
Education
University of Phoenix 1993 — 1995
Bachelor of Science (BSBA), Business Administration
Missouri Department of Conservation June 2011 - Present
AT&T October 2009 - March 2011
Charter Communications November 2004 - October 2009
United States Air Force October 2001 - September 2004
Wal-Mart June 1999 - December 2000
Skills
Troubleshooting, VoIP, Technical Support, Computer Network..., LAN-WAN, Customer Service, Windows 7, Analysis, Software Installation, Windows, Testing, Windows XP, Training
Education
Missouri State University 1993 — 1995
Graphic Art
St. Dominic High School 1989 — 1993
Aviation and Electronic Schools of America
St. Charles County Community College
USAF Technical Prepatory Training School
University of Phoenix
Bachelor of Science, Information Systems and Technology
Suddenlink Communications September 2013 - Present
P4P Muscle October 2014 - Present
Freelance Copywriting January 2012 - Present
Akshunbois LTD January 2009 - September 2014
Charter Communications August 2004 - September 2013
MCI Worldcom August 1999 - August 2004
Skills
Leadership, Copywriting, Social Networking, Management, Photography, Project Management, Creative Writing, Blogging, Art, Acting, Social Media, Editorial, Coaching, Editing, Fashion, Singing, Visual Arts, Fine Art, Film, Magazines, Web Content, HTML, Proofreading, Lifestyle, Music, Fitness, Bodybuilding, Documentation, Customer Service, Training, Telecommunications, Process Improvement, Troubleshooting, Photoshop, Sales, Social Media Marketing
Education
University of South Carolina-Aiken 1989 — 1994
BA, History
Atlantic Broadband May 1984 - Present
Charter Communications June 1999 - February 2004
Charter Communications 1999 - 2004
Time Warner Cable 1992 - 1998
Time Warner Cable May 1984 - June 1993
Skills
Leadership, Sales Management, Sales, Customer Satisfaction, Marketing, Advertising, Public Relations, Customer Service, Call Centers, Marketing Strategy, Strategic Partnerships, B2B, Direct Sales, Lead Generation, Direct Marketing, Telecommunications, Account Management, Competitive Analysis, Product Management, Customer Retention, Salesforce.com, Marketing Communications, Broadband, Sales Operations, Email Marketing, Customer Experience, Online Marketing, New Business Development, Product Marketing, Advertising Sales, Cold Calling, VoIP, Direct Mail, VOD, Selling, Telemarketing, Solution Selling, P&L Management, Public Affairs, Telephony, Database Marketing, Product Launch, Wireless, Internet Services, Cable Television, Vendor Management, Call Center Development, Networking, Marketing Management, IVR
Education
University of Pittsburgh 1986 — 1993
Business Economics/Marketing
GJAVTS 1979 — 1981
Certificate in Data Processing, Data Processing
Spectrum Brands December 2013 - Present
Texas Army National Guard February 2006 - September 2013
Charter Communications February 2006 - February 2011
Virginia Army National Guard January 2005 - January 2006
US Army August 1995 - January 2005
Skills
Military, Operations Management, Recruiting, Military Training, DoD, Army, Microsoft Office, Military Logistics, Military Experience, Organizational..., Administrative Work, Active DoD Secret..., Sales Presentations, Security Clearance, Human Resources, Presentations, Training, Employee Training
Education
University of Phoenix 2008 — 2016
Bachelor’s Degree, Information Technology, GPA 3.2
Charter Communications February 2013 - Present
Dean Foods January 2011 - October 2012
CVS Caremark January 2009 - April 2010
Expert Satellite May 2008 - January 2009
Bose Corporation April 2005 - May 2008
Skills
Call Center, Customer Relations, Customer Service, Coaching, Hiring, Policy, Recruiting, Process Improvement, Training, Access, Account Management, CRM, Call Centers, Change Management, Cold Calling, Customer Experience, Customer Satisfaction, Employee Relations, Employee Training, Leadership, Leadership Development, Management, Marketing Strategy, Microsoft Excel, Negotiation, Microsoft Office, Outlook, Operations Management, Performance Management, Project Management, Project Planning, Retail, Vendor Management, Time Management, Technical Support, SAP, Sales, Sales Management, Sales Operations, Software Documentation, Talent Management, Team Building, Team Leadership, Teamwork, Cross-functional Team..., Customer Retention, Human Resources, Lotus Notes, Workforce Management
Education
University of Rhode Island 1995 — 1999
Bachelor of Arts, Communications
Reading University 1998 — 1998
Study Abroad, Study Abroad
Tiverton High 1991 — 1995
High School Diploma, High School
Gibson Ovesears February 2010 - Present
Gibson Overseas March 2007 - February 2010
Cocomo & Volume One, Vernon, CA March 2006 - February 2007
Charter Communications December 1998 - February 2006
Skills
PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Project Management, English, Time Management, Retail, Access, Teamwork, Forecasting, Market Research, Purchasing, Inventory Management, Merchandising, Cross-functional Team..., Sales, Pricing, Sales Operations, Microsoft Office, Sales Management
Education
University of Phoenix-Southern California Campus 2013 — 2015
Bachelor of Science in Social Service, Social Service
Southern Tide December 2013 - Present
Charter Communications December 2012 - October 2013
TD May 2012 - December 2012
Ruby Tuesday January 2011 - April 2012
BI-LO, LLC June 2006 - January 2011
Skills
Customer Service, Finance, Sales, Microsoft Excel, Management, Bookkeeping, Social Media, PowerPoint, Microsoft Office, Microsoft Word, Cashiering, Team-focused, Teamwork, Employee Training, Training, Baking, Banking, Teller Operations, Cash Management, Access, Time Management, Cash Flow, Accounting, Account Management
Education
University of South Carolina Upstate 2007 — 2012
Bachelor of Science, Business Administration
AAA June 2013 - Present
Gerber Life Insurance October 2012 - June 2013
Charter Communications December 2011 - August 2012
Charter Communication April 2006 - December 2011
Charter Communications August 2005 - April 2006
Charter Communications January 2005 - August 2005
Skills
Call Centers, Customer Experience, Training, Sales, Customer Service, Customer Retention, CRM, Sales Process, Sales Operations, Coaching, Insurance, Selling, Analysis, Customer Satisfaction, Troubleshooting, Sales Management, Life Insurance, Cross-functional Team..., Call Center..., Telecommunications, Managerial Skills, Broadband, Direct Sales, Account Management, Health Insurance, Teaching, Claims Management, Team Building, Team Leadership, PeopleSoft, Avaya, Outlook, Microsoft Office, Leadership, Organizational..., Management, Employee Training, Performance Management, Process Improvement, Marketing, Human Resources, Time Management, Project Management, Microsoft Word, Microsoft Excel, Strategic Planning
Education
University of Phoenix
Associates Degree, Foundations of Business
Charter Communications January 2013 - Present
National Grid April 2012 - August 2012
Skills
Customer Service, Technical Support, Troubleshooting, Call Centers, Windows, Process Improvement, Vendor Management
Education
University of Phoenix 2013 — 2015
Associate of Arts (AA), Information Systems Security
Charter Communications October 2013 - Present
Charter Communications October 2004 - August 2013
Charter Communications May 1994 - August 2013
Charter Communications 1995 - 2008
Piggly Wiggly 1989 - 1994
Skills
Avaya, CTI, Active Directory, Telecommunications, Windows Server, Call Center, IVR, IP, Telephony, VoIP, SIP, SIP Trunking, WAN, Cisco Technologies, Windows, CMS, Troubleshooting, Network Design, LAN-WAN, T1, Broadband, Routers, Call Centers, Switches, Wireless, Ethernet, Network Engineering, Routing, MPLS, Unified Communications, Network Architecture, Data Center, Cabling, TCP/IP, Optical Fiber, Managed Services, Avaya Technologies
Education
University of Phoenix 2006 — 2009
Charter Communications May 2015 - Present
ECS Team June 2014 - May 2015
Statera / Charter Communications March 2014 - June 2014
Dish Network October 2011 - March 2013
tw telecom, inc. November 2007 - November 2011
BearingPoint 2001 - 2003
ICG Communications January 1997 - September 2001
Skills
Telecommunications, Vendor Management, Integration, SDLC, Business Analysis, Program Management, Product Management, Cross-functional Team..., Cloud Computing, Data Center, Software Project..., Project Management, Wireless, IP, Process Improvement, Leadership, Management, Cross Functional..., Technology Integration
Education
University of Phoenix 1997 — 1999
Bachelor's Degree, Computer Science
YP May 2015 - Present
WSMH FOX 66, NBC 25 and CW46 Sinclair Broadcast Group July 2014 - June 2015
Charter Communications November 2013 - July 2014
Verizon Wireless November 2010 - November 2013
Skills
Direct Sales, Sales, Account Management, Customer Service, Team Leadership, Cold Calling, Solution Selling, B2B, Sales Presentations, Sales Process, Telecommunications, Wireless, Customer Retention, Customer Experience, Building Relationships, Social Media Marketing, Marketing, Cellular Communications, M2M, Mobile Devices, 4G, Quotas, Mobile Technology, CDMA, LTE, Mobile Communications, Wireless Networking, Networking, Wireless Broadband, Broadband, VoIP, GSM, Outside Sales, Mobile Broadband, WiMAX, Android, Consultative Selling..., Digital Marketing, Lead Generation, Online Advertising, Marketing Strategy, Salesforce.com, Online Marketing, New Business Development, Management, Leadership, Sales Management, SEM, Market Research
Education
University of Phoenix 2015 — 2016
Network and System Administration/Administrator, 4.0
Baker College of Flint
Information Technology
Soledad Enrichment Action Inc April 2015 - Present
Great River Food February 2013 - May 2014
Forever 21 December 2006 - March 2013
Teichman Enterprises May 2006 - December 2006
Charter Communications January 2004 - April 2006
Bank of America May 2003 - January 2004
Spikes Teriyaki Bowl January 1999 - April 2002
Skills
Human Resources, Employee Relations, Employee Training, Customer Service, Recruiting, Retail, Microsoft Office, Fashion, PowerPoint, Outlook, Employment Law, Purchasing, Safety, Interviews, Investigation, Restaurants, Employee Benefits, Training, Microsoft Excel, Office Administration, Sales, Conflict Resolution, Leadership, Management, Microsoft Word, Payroll, Personnel Management, Performance Management, Policy, Team Building, Time Management
Education
University of Phoenix 2014 — 2018
Bachelor's Degree, Psychology
Brown Jordan March 2015 - Present
PartyLite October 2012 - Present
KUKA Systems North America April 2008 - February 2009
Charter Communications January 2007 - December 2007
Friedman's Jewelers May 2006 - April 2007
Citi December 2005 - 2006
Columbia Metals 2001 - 2004
Skills
Sales, Cosmetics, Customer Service, Direct Sales, Social Networking, Computer/Technical..., Facebook, Event Planning, Skin Care, Business Planning, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, Networking, Social Media Marketing, Outlook, Beauty Industry, Makeup Artistry, Beauty, Home Based Business, Mac/PC proficient, Software Proficiency, Creative Problem Solving, Childcare, Presentations, Tax Software, Party Planning, Marketing, Marketing Management, Teamwork, Research, Team Building, Training, Leadership, Public Speaking, Team Leadership, Strategic Planning, Small Business, Time Management, Retail, Customer Satisfaction, Entrepreneurship, Sales Management, Social Media, Inventory Management, Fundraising, PowerPoint, Marketing Communications, Sales Operations
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business with a Concentration in Global Management
University of Phoenix 2009 — 2014
Associate's Degree, Criminal Justice
South Oldham High School 2001 — 2004
High School Diploma, Thespian and FCCLA Honors
Reed Point High School May 2014 - Present
Cablevision April 2013 - July 2014
Charter Communications July 2013 - November 2013
Cablevision November 2008 - March 2013
Skills
VoIP, Telecommunications, Call Centers, IP, Network Design, Networking, Troubleshooting, Team Leadership, Account Management, Network Security, Telephony, Vendor Management, Data Center, Managed Services, Computer Network..., Network Engineering
Education
University of Phoenix 2005 — 2007
Associate's degree, Business Administration and Management, General
Reedpoint High School 1994 — 1998
HS Diploma
Charter Communications January 2015 - May 2015
Cox Communications June 2014 - December 2014
Cox Communications July 2013 - December 2013
Cisco Systems July 2011 - May 2013
AT&T Mobility January 2011 - May 2011
LCC November 2010 - December 2010
Sprint Nextel September 2007 - October 2010
State of Georgia - Public Health October 2005 - October 2007
SouthernLINC Wireless January 1999 - April 2005
Skills
Wireless, Vendor Management, Telecommunications, Integration, RF, Troubleshooting, Cross-functional Team..., Project Management, Security, Project Planning, Management, Networking, Software Development, Program Management, Strategy, Training, System Deployment
Education
University of Phoenix 2007 — 2009
Bachelor's of Science, Business Management
Charter Communications June 2015 - Present
G4S November 2014 - Present
UPS June 2014 - November 2014
Memorial Uninon, University of Rhode Island September 2012 - May 2014
Wakefield District Court May 2013 - August 2013
Sigma Chi Fraternity - Delta Sigma Chapter March 2012 - March 2013
Kingston Fire Department August 2010 - March 2012
Yawgoog Scout Reservation June 2006 - June 2011
Skills
PowerPoint, Adult First Aid, CPR,..., Microsoft Excel, Microsoft Word, Microsoft Office, Public Speaking, Customer Service, Leadership, Teamwork, Social Media, Team Leadership, Time Management, Facebook
Education
University of Rhode Island 2010 — 2014
Bachelor's Degree, Criminal Justice
Holy Name Central Catholic High School 2006 — 2010
High School
Compass Insurance Agency September 2014 - Present
Farmers Insurance Group June 2013 - August 2014
Booking.com February 2013 - May 2013
Ross Education, LLC October 2011 - February 2013
Verizon Wireless November 2009 - October 2011
Midnite Sun and Cruise October 2008 - November 2009
Papyrus 2007 - 2008
Charter Communications 2007 - 2007
Skills
Property & Casualty..., Customer Service, Sales, Sales Management, Leadership, Coaching, Direct Sales, Insurance, Account Management, Admissions, Resume Writing, Call Centers, Team Leadership, Retail, Management, Customer Retention, Hiring, Inside Sales, Call Center, Salesforce.com, Sales Growth, Training, Team Building, Staff Training, Negotiation, Database Administration, Cellular, Sales Force, Recruiting, Customer Satisfaction, Cold Calling, Employee Training, Project Management, Team Management, Interviews, Strategic Planning, New Business Development, Sales Operations, Sales Process, Selling, Lead Generation, Leadership Development
Education
University of Phoenix 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2011 — 2013
Bachelors of Science in, Business and Human Resources Management
Time Warner Cable August 2014 - Present
Time Warner Cable May 2007 - August 2014
Charter Communications June 2001 - May 2007
American TV 1988 - 2001
Skills
Sales Skills Training, Technical training, MS Project, Leadership Development, Customer Service, Conflict Resolution, Selling Skills, Team Building, Technical Training, Sales, Training, Call Centers, Employee Training, Team Leadership, Coaching, Customer Retention, Training Delivery, Leadership, Technical Support, Performance Management, Retail, Employee Relations, Troubleshooting, Change Management, Strategic Planning, Staff Development, Public Speaking, Direct Sales, Instructor-led Training, Management, Customer Experience, Process Improvement, Customer Satisfaction, Instructional Design, Sales Process, Program Management, Telecommunications, Vendor Management, Recruiting, Cross-functional Team..., Time Management
Education
University of Phoenix 2009 — 2012
Master of Business Administration (MBA), Project Management
Herzing University 2000 — 2000
MCSE, Microsoft Network Systems
University of Wisconsin-Oshkosh 1989 — 1994
BS, History
4imprint March 2013 - Present
Charter Communications 2009 - 2013
The Hartford 2008 - 2009
Skills
Customer Service, Accounting, Credit, Microsoft Excel, Sales, Accounts Receivable, Call Centers, Microsoft Office, Leadership, Time Management, Social Media, Account Management, Team Building
Education
University of Phoenix 2011 — 2014
Bacherlors In Criminology, Criminal Justice/Police Science, 4.4 GPA
Hudson High
Charter Communications January 2015 - Present
Secured Servers October 2012 - May 2013
CWIE February 2011 - September 2012
Cavecreek Webhosting Company February 2010 - January 2011
Skills
Servers, Troubleshooting, Data Center, Hardware, VMware, System Administration, Windows Server, Virtualization, Disaster Recovery, Operating Systems, Computer Hardware, Windows 7, IT Service Management, Microsoft Exchange, Security, Technical Support, XP, Network Administration, Networking
Education
Tech Skills 2010 — 2011
Information Technology
University of Phoenix 2008 — 2010
Information Technology
L.L. Bean Contact Center August 2015 - Present
APAC Customer Services November 2014 - Present
APAC Customer Services November 2014 - August 2015
Asurion May 2013 - September 2014
Charter Communications February 2013 - May 2013
Nome Public Schools October 2011 - August 2012
Sodexo Salem/Keizer School District March 2008 - September 2010
South Valley Bank & Trust March 1997 - July 2007
South Valley Bank & Trust 1997 - 2007
Skills
Supervisory Skills, Hiring, Scheduling, Inventory Management, Customer Service, Public Speaking, Receiving, Microsoft Office, PowerPoint, Writing, Administration, Word, Purchasing, Excel, Editing, Event Planning, Customer Satisfaction, Troubleshooting, Budgeting, Accounts Receivable, Outlook, Social Networking, Teamwork, Problem Solving, Accounts Payable, Customer Relations, Team Building, Access, English, XP, Social Media, Quality Assurance, Windows, Flash, Microsoft Excel, Research, Data Entry, Call Centers, Invoicing, Leadership, Time Management, Telephone Skills, Team Leadership, Customer Retention, Banking, Administrative..., Payments, Customer Experience, Avaya, Critical Thinking
Education
University of Phoenix 2010 — 2012
Health Care Administration
University of Phoenix 2010 — 2012
Health Services Administration
Klamath Union High School 1975 — 1977
General, General education
Charter Communications March 2014 - Present
C Price Consulting October 2013 - Present
Compass Global January 2007 - September 2013
iOnosphere, Inc. January 2001 - December 2006
S.C. Budget and Control Board January 1998 - December 2000
Time Warner Cable January 1995 - April 1999
S.C. Budget and Control Board February 1990 - December 1997
S.C. Budget and Control Board January 1985 - January 1990
Skills
VoIP, Telecommunications, MPLS, IP, New Business Development, Wireless, Switches, Sales Management, SIP, Routing, Management, Direct Sales, Managed Services, Product Management, Carriers, Strategic Partnerships, Telephony, Business Development, SS7, Solution Selling, Unified Communications
Education
University of South Carolina-Columbia 1983 — 1987
Avanade June 2014 - Present
Avanade December 2012 - May 2014
Self-employed January 2012 - December 2012
Axxon International, LLC March 2012 - June 2012
Sprint Nextel October 2011 - March 2012
Dish Network March 2011 - October 2011
Allstate January 2010 - March 2011
TD June 2007 - January 2010
Charter Communications September 2006 - June 2007
Skills
Windows Server, Microsoft Exchange, Hyper-V, Troubleshooting, Active Directory, Blackberry Enterprise..., SharePoint, DHCP, Microsoft Technologies, Microsoft Certified..., Wireless Networking, LAN-WAN, DPM, Managed Services, Powershell, IT Operations, IIS, NetApp, Data Analysis, Desktop Computers, Network Security, Network Design, Websites, Computer Security, Backup Solutions, Online Backup, Microsoft Word, Computer Repair, Microsoft Office, Cabling
Education
University of South Carolina Upstate 1999 — 2003
Bachelor of Science (B.S.), Biology
York Technical College
No Degree, Computer Networking, A
Spartan Broadband Services November 2013 - Present
Edwards Telecommunications Inc. August 2005 - November 2013
Adelphia Communications September 2003 - August 2005
Charter Communications January 1996 - May 2003
TeleCable Corporation January 1979 - January 1996
Skills
Telecommunications, Broadband, VoIP, Fiber Optics, Optical Fiber, Operations Management, Wireless, Vendor Management, Call Center, Cross-functional Team..., Process Improvement, Managed Services, Troubleshooting, SIP, Data Center, Network Design, Account Management, MPLS, Team Building, WAN, Call Centers, Cable Television, Strategic Partnerships, Wireless Networking, Integration, Customer Experience, Unified Communications, T1, Customer Satisfaction, Contract Negotiation, RF, Network Engineering, Customer Retention, LAN-WAN, Outside Plant, Co-location, P&L Management
Education
University of South Carolina Upstate
BS
Washington University in St. Louis - Olin Business School
Executive Development Program
Red Cross blood Services September 2009 - Present
American Red Cross 2009 - Present
Nuwave Technology Partners March 2006 - September 2009
Choice One 2004 - 2006
Charter Communications 2001 - 2003
Eaglenet 2000 - 2002
Skills
Sales, Microsoft Word, Account Management, Customer Service, Leadership, Healthcare, Management, Marketing, Networking, New Business Development, Process Improvement, Recruiting, Sales Management, Strategic Planning, Team Building, Telecommunications, Troubleshooting
Education
University of Phoenix 2006 — 2008
Science of Safety and Security
ParentalRights.us April 2010 - Present
Charter Communications August 2013 - April 2015
The Toro Company January 2013 - August 2013
General Beverage Sales Company December 2011 - January 2013
United States Marine Corps May 1996 - July 2000
Skills
Six Sigma Black Belt, Six Sigma, Computer Science, Digital Photography, Software Development, PACS, Training, Management, Leadership, Project Management, Customer Service, Sales
Education
University of Phoenix 2003 — 2005
Bachelor of Science (BS), Computer and Information Sciences and Support Services, 3.80
Copper Mountain College 2000 — 2002
Associate's degree, Computer Science, 3.86
L.P. Goodrich
Vocal IP Networx March 2014 - Present
XO Communications March 2011 - March 2014
AireSpring June 2009 - March 2011
Charter Communications November 2007 - January 2010
Comtel August 2006 - August 2007
TelePacific Communications April 2005 - August 2006
California Computer Schools, Inc. 2004 - 2005
California Computer Schools, Inc. 2004 - 2005
Time Warner Telecom April 2001 - November 2004
Mpower Communications May 1998 - April 2001
Education
University of Phoenix 2006 — 2009
MBA - Business & Marketing
United Health Care May 2010 - Present
SAGENOVA Music July 2005 - Present
Charter Communications 2008 - 2010
Comcast Cable January 2008 - November 2008
United States Army August 1996 - April 2005
Skills
Word, Microsoft Office, Excel, Songwriting, Outlook, Time Management, Marketing Strategy, Microsoft Excel, Payroll, Accounts Payable, Human Resources, Leadership, Accounts Receivable, Customer Service, Social Networking, Event Planning, Team Building, Training, Management, Customer Satisfaction, Sales, Insurance
Education
University of Phoenix 2005 — 2007
Bachelor's, Business Management
Brooklyn Technical High School 1990 — 1993
NY State Regents High School Diploma
Hewlett-Packard - TippingPoint September 2008 - Present
New Edge Networks September 2005 - September 2008
Charter Communications September 2002 - September 2005
Bins Computer and Network Consulting March 2001 - December 2003
WinTec Computers December 2000 - March 2001
Dell Computer Corporation October 1999 - November 2000
Logic Approach July 1996 - October 1999
Skills
Network Security, Switches, IPS, Cisco Routers, CompTIA Network+, CompTIA A+ Certification, CompTIA Security+, Microsoft Certified..., Cisco CCNA (expired), VMware ESX, VMware, VMware Server, Frame Relay, ATM networks, MPLS, Python, HTML, Java, Turbo Pascal, Network Administration, TippingPoint, TippingPoint TCSE, Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Server..., VirtualBox, Firewalls, TCP/IP, Cisco IOS, Security, Cisco Technologies, CISSP, Network Architecture, VPN, Routers, WAN, IDS, Routing, Network Engineering
Education
University of Phoenix 2004 — 2008
B.S. IT Administration, Information Technology
USC Upstate October 2013 - Present
Heritage Healthcare, Inc. October 2011 - October 2013
Extended Stay Hotels October 2003 - October 2011
Charter Communications July 2001 - October 2003
SC Telco Federal Credit Union January 2002 - July 2002
Skills
Active Directory, Citrix, Troubleshooting, Blackberry Enterprise..., Windows Server, Security, VMware, Customer Service, Microsoft Exchange, DHCP, Storage Area Networks, Cisco Technologies, Microsoft SQL Server, Microsoft Technologies, Help Desk Support, Windows 7, VPN, Visio, Disaster Recovery, Software Documentation, VMware ESX, Group Policy, Hardware, Printers, SCCM, Laptops, SharePoint, Servers, Wireless Networking, IIS, Computer Hardware, Norton Ghost, Software Installation, DNS, Technical Support, Networking, Network Administration
Education
ECPI college of technology 2000 — 2003
Associate's degree, Computer networking
Dorman
University of South Carolina Upstate
Time Warner Cable April 2010 - Present
Charter Communications January 2009 - March 2010
Community Access Real Estate Services May 2005 - December 2008
1 Step Mortgage and Realty December 2000 - May 2005
New Century Mortgage 1996 - 1999
Skills
B2B, Broadband, Account Management, Call Centers, Cold Calling, Co-location, Customer Retention, Customer Service, Direct Sales, Customer Satisfaction, MPLS, IP, Ethernet, Managed Services, Metro Ethernet, Management, Sales, New Business Development, Sales Management, Negotiation, Sales Process, Selling, Salesforce.com, Sales Operations, T1, Strategic Partnerships, Telephony, Telecommunications, Solution Selling, VoIP, Unified Communications, Wireless
Education
University of San Diego 1990 — 1994
Bachelor's degree, Political Science and Government
Daniel Murphy High School
St. Gregory Elementary
Reinsurance Group of America August 2009 - January 2010
Charter Communications October 2008 - August 2009
Pepsico February 2008 - October 2008
American Worldwide Insurance, Inc May 2002 - September 2007
H&R Block, Inc December 2002 - May 2004
Kohner Properties, Inc May 2001 - April 2002
Ritz Camera October 1998 - March 2001
Computer Technology Services, Inc August 1993 - November 1998
Education
University of Phoenix 1995 — 1998
BS Business Administration, Accounting
Charter Communications September 2011 - Present
Self- Employed March 2007 - December 2011
MetLife 1996 - 2007
MetLife 1996 - 2007
Education
University of Rhode Island 1989 — 1996
Bachelor of Arts, Communications
Warwick Vets
High School, College Prep
CenturyLink March 2013 - Present
CenturyLink Business September 2009 - Present
Intersect Technologies October 2008 - September 2009
First Telecommunications April 2005 - September 2008
Charter Communications September 1997 - July 2005
Pharmacia May 1998 - September 2000
Skills
Telecommunications, VoIP, Cisco, Data Center, Computer Hardware, Fiber, Telcom, MPLS, Managed Services, Hosting, WAN, Long Distance, T1, Adtran, Routers, Firewalls, DS3, Voice Services, Hosted Solutions, Ethernet, Consultative Selling, Solution Selling, Sales Management, New Business Development, Cloud Computing, Unified Communications, Leadership, Management, Business Development, Team Leadership, Strategic Planning, Strategy, Entrepreneurship, Sales Operations, Selling, Sales Process, Business Planning, Enterprise Software, Optical Fiber, Cisco Technologies, Customer Retention, Salesforce.com, Solutions Marketing, Sales, Networking, Business Services
Education
University of Phoenix 2006 — 2007
MBA, Business Management
Western Michigan University - Haworth College of Business 1996 — 2001
BA, Computer Information Science, African American Studies
Charter Communications March 2005 - Present
AT&T 1997 - 2005
Education
University of Phoenix 2002 — 2005
B.S., Information Technology
ITT Technical Institute 1995 — 1997
A.A.S., Electrical Engineering
Charter Communications March 2015 - Present
Skills
Accounting, Training, Securities, Microsoft Excel, Account Reconciliation, Finance, Customer Service, Management, Analysis, Leadership, Microsoft Office, Strategic Planning, Project Management, Public Speaking, Account Management, Sales, Budgets, Outlook, Strategy, PowerPoint, Negotiation, Team Building, Team Leadership, Business Analysis, Microsoft Word
Education
Webster University 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2010 — 2012
MSA, Accountancy
Charter Communications August 2005 - Present
Charter Communications October 2008 - November 2010
Charter Communications August 2005 - October 2008
Skills
Networking, VoIP, Switches, Cisco Technologies, Routers, IP, Telecommunications, Ethernet, WAN, Network Design, TCP/IP, Network Engineering, LAN-WAN, Routing
Education
University of Phoenix-Birmingham Campus 2012 — 2016
BSIT, Advanced Networking
John T. Morgan Academy 1995 — 1998
Forester Media Inc. June 2012 - Present
DIRECTV September 2011 - May 2012
Charter Communications April 2007 - August 2011
Broadband Solutions October 2005 - April 2007
Southern Arizona Qwest Communications February 2004 - September 2005
Convergent Broadband Communications, Inc June 2002 - February 2004
Cox Communications Southern Arizona January 2000 - April 2002
Cox Communications February 1995 - January 2000
Dimension Cable TV Times Mirror Corp October 1983 - February 1995
Education
University of Phoenix 1995 — 1997
MBA, Business
California State University-Sonoma
BA, Comparative Literature/Creative Writing
National Life Group September 2013 - Present
National Life Group May 2004 - September 2013
Walker Construction April 2001 - April 2004
Alzheimer's Association® September 2002 - April 2003
Charter Communications September 2000 - March 2001
Passumpsic Savings Bank February 2000 - September 2000
Skills
Payroll, Accounts Receivable, QuickBooks, Accounting, Sarbanes-Oxley Act, Internal Controls, Account Reconciliation, Accounts Payable, Microsoft Excel, Invoicing, Payroll Taxes, General Ledger, Journal Entries, Balance, Credit, Expenses, Access, Payments, Administrative..., Deposits, AML, 10 Key, Small Business, Bank Reconciliation, Microsoft Publisher, Leadership, Pivot Tables, Training, Customer Service, Team Building, Garnishments, OnBase, Mainframe, New Hire Training, Confidentiality, Team Leadership, Year-end Close, PowerPoint, Invoice Processing, New Hires, Employee Training, Process Improvement, Microsoft Office
Education
University of Phoenix 2010 — 2012
Associates, Accounting
Community Bible Church of Beaufort, SC & WAGP FM 1997 - Present
Charter Communications 1992 - 1997
Time Warner Cable 1989 - 1991
Vista Cablevision 1986 - 1989
Skills
Public Speaking, Marketing Strategy, Radio, Advertising, Social Media, Marketing, Sales Management, Management, Team Building, Time Management, Social Networking, Strategic Planning, Public Relations, Social Media Marketing, Leadership, Marketing Communications, Team Leadership, Fundraising, Nonprofits, Event Planning, Budgets, Online Marketing, Leadership Development
Education
University of South Carolina-Columbia 1992 — 1996
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Wired World Hosting April 2009 - Present
Charter Communications 2001 - Present
Skills
VoIP, Telecommunications, Telephony, Broadband, Wireless, IP, Network Design, Cisco Technologies, Networking, Troubleshooting, Wireless Networking, Routers, Cabling, Call Centers, Switches, WAN, Network Engineering, Fiber Optics, TCP/IP, Network Administration
Education
University of Phoenix 2012 — 2015
Bachelor of Science (B.S.), Information Technology
Spectrum Reach August 2014 - Present
Charter Communications April 2010 - August 2014
Charter Communications February 2007 - April 2010
American Red Cross, Greater Richmond Chapter January 2006 - June 2006
Skills
Call Center, Customer Retention, Customer Service, Account Management, Telecommunications, Sales, Customer Satisfaction, Customer Experience, Training, Direct Sales, Press Releases, Photoshop, Curriculum Development, Project Management, InDesign
Education
Virginia Commonwealth University 2004 — 2006
B.S., Mass Communications
University of Phoenix 2013 — 2014
Cisco Networking Fundamentals Certificate
Forest Lake Contracting and Consulting September 2010 - Present
CCI Systems June 2009 - September 2010
Charter Communications May 1987 - June 2009
Skills
VoIP, Software Installation, Fiber Optics, Leadership, Broadband, Wireless, IP, Network Design, Optical Fiber, Ethernet, Wireless Networking, Cabling, RF, Integration, Project Management, Team Building, Project Planning, Computer Repair
Education
University of Phoenix 2010 — 2014
Information Technology
Charter Communications May 2015 - Present
Comcast August 2014 - December 2014
Motorola / Arris August 2013 - July 2014
Cox Communications January 2013 - April 2013
Comcast June 2012 - November 2012
Verizon September 2011 - June 2012
The Speedway May 2008 - January 2011
Scientific Atlanta March 2000 - September 2007
VM Labs Inc August 1999 - December 1999
C-CUBE MICROSYSTEMS INC January 1997 - January 1999
Skills
Unix, Telecommunications, Testing, Integration, IPTV, Test Planning, Test Case Generation, Regression Testing, Functional Testing, Black Box Testing, Software Quality..., Software Engineering, Embedded Systems, Test Automation, Wireless, Test Cases, Embedded Software
Education
UC Santa Cruz
Electronics Technology; Engineering Drafting
University of Santo Tomas
B.S, Architecture
Cable Professional December 2013 - Present
Charter Communications February 2007 - December 2013
Comcast 2000 - 2003
US Navy May 1987 - May 2001
AT&T Broadband / MediaOne 1996 - 1999
Continental Cablevision January 1993 - October 1996
Continental Cablevision February 1989 - April 1993
Continental Cablevision April 1987 - February 1989
US Navy April 1978 - April 1987
Skills
Broadband, Technical Operations, DOCSIS, Telecommunications, VoIP, Operations Management, Telephony, Fiber Optics, Optical Fiber, Troubleshooting, Computer Network..., Cabling, Routing, Ethernet, System Deployment
Education
University of Phoenix 2000 — 2002
BS, Management Information Systems, General, 3.6
San Fernando High School 1975 — 1978
The Schwan Food Company January 2013 - Present
Blackstone Inc. August 2012 - December 2012
Spee-Dee Delivery, Inc. May 2011 - August 2012
Charter Communications May 2010 - February 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Strategic Planning, Microsoft Word, Budgets, PowerPoint
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.7
University of Phoenix 2009 — 2011
Bachelor of Science, Business Management, Green and Sustainable Enterprise Management, 3.7
Charter Communications March 2012 - Present
National Renewable Energy Laboratory April 2007 - March 2012
Skills
Contract Management, Contract Negotiation, Renewable Energy, Energy, Project Management, Program Management, Proposal Writing, Solar Energy, Government Contracting, Procurement, Process Improvement, Strategic Planning, Analysis, Microsoft Office, Energy Efficiency
Education
University of Phoenix
Bachelor's of Science, Business Management
Arbonne January 2011 - Present
Charter Communications July 2004 - Present
Sun Realty January 1996 - June 2004
Education
University of Phoenix
Associate of Arts (AA), Business Administration, Management and Operations
Charter Communications September 2012 - Present
ADT September 2012 - November 2012
Staples, Inc. June 2012 - July 2012
Galaxy PCS January 2011 - June 2012
Chukchansi Gold Resort & Casino May 2007 - December 2010
Skills
Microsoft Office, IT Operations, Windows, Soldering, Computer Hardware, Casino, Customer Service, Team Leadership, Team Building, Physical Security, Mac OS, Security Management, Information Technology, Security, Troubleshooting, Software Installation
Education
University of Phoenix 2008 — 2011
Associate of Arts (A.A.), Information Technology
Wild PCS 2010 — 2010
Level 3 Cellular Repair Certification, Cellular Repair
Security Academy of Texas 2005 — 2005
Basic Security Officer Training, Handgun & Baton certifications, Security and Loss Prevention Services
Global Automotive Partners May 2014 - Present
Ross Distribution Center May 2013 - May 2014
Charter Communications December 2011 - February 2013
CONTEC September 2009 - October 2011
Skills
Engineering, AutoCAD, PLC, Project Management, Microsoft Office, Instrumentation, Manufacturing, Electrical Engineering, Management, Customer Service
Education
University of South Carolina Upstate 2009 — 2011
Signature Retail Services July 2008 - Present
Charter Communications May 2007 - May 2008
Bluff City Beer May 2000 - April 2007
Skills
Microsoft Word, Store Management, Customer Satisfaction, Inventory Management, Customer Service, Microsoft Office
Education
University of Phoenix
Treble Clef Writers February 2013 - Present
Red Swagg, LLC March 2012 - Present
Charter Communications March 2002 - Present
Education
University of Phoenix
Mass Communications
Charter Communications June 2012 - Present
Education
University of Phoenix
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Charter Media May 2011 - Present
Charter Communications September 1998 - May 2011
Education
University of Pittsburgh 1993 — 1994
Greater Latrobe Senior High School 1990 — 1993
General Diploma
State Farm Insurance December 2014 - Present
Charter Communications November 2012 - December 2013
The Patrick Clark Agency August 2012 - November 2012
State Farm February 2012 - August 2012
AFLAC May 2009 - May 2010
Mann Law Firm March 2008 - March 2009
Prudential C. Dan Joyner January 2004 - January 2008
Office November 2002 - December 2003
The Greenville News February 2001 - May 2002
IMX Mortgage Company January 1999 - November 2000
Skills
Office Management, Sales, Leadership, Management, Customer Satisfaction, Negotiation, Customer Service, Real Estate, Interviews, Retail, Market Research, Advertising, Teamwork, Analysis, Purchasing, Employee Benefits, Banking
Education
University of South Carolina-Columbia
Bachelor's Degree - School of Journalism, Advertising and Public Relations
Licenses (Listed Below)
Insurance
Charter Communications
Skills
Telecommunications, Troubleshooting, VoIP, Wireless, IP, Networking, Integration, Call Centers, TCP/IP, Cisco Technologies, Business Administration, Telephony
Education
University of Phoenix 2015 — 2019
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.46 GPA
Charter Communications 2011 - 2014
Skills
Telecommunications, Call Centers, Customer Retention
Education
University of Phoenix 2010 — 2014
Bachelor's degree, Human Resources Management and Services
Charter Communications May 1999 - Present
Charter Communications 1999 - 2014
Skills
Telecommunications, Troubleshooting, VoIP, Telephony, Broadband, Wireless, IP, Cabling, Customer Experience, Technical Support, Computer Network..., Customer Satisfaction, Switches, Ethernet, Routers, Cisco Technologies, Computer Hardware
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
University of Phoenix 2010 — 2012
Associate of Arts (AA), Information Technology
Pasco High 1993 — 1996
High School Diploma
Charter Communications November 2013 - December 2014
Education
University of Phoenix 2012 — 2014
Bachelor of Arts (B.A.), English Language and Literature, General
MedDirect 2013 - 2014
Huntington National Bank May 2012 - December 2012
Fifth Third Bank March 2010 - August 2011
Charter Communications February 2005 - August 2010
Skills
Customer Service, Sales, Call Centers, Financial Institutions, Medical Billing, Insurance Billing, Medical Terminology
Education
University of Phoenix 2011 — 2013
Creston High School 2000 — 2003
Diploma
Charter Communications 2014 - 2015
Education
University of South Carolina Upstate 2012 — 2016