Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
Charter Communications September 2014 - Present
Charter Communications November 2004 - September 2014
Intertech USA May 2002 - November 2004
Cisco Systems March 1997 - April 2002
Ingram Micro August 1994 - March 1997
United States Marine Corps 1993 - 1994
United States Marine Corps 1989 - 1993
Skills
Cisco Technologies, Network Engineering, Switches, Routers, QoS, Data Network Design, Backhaul, Linux Server, Solaris, DSLAM, TACACS+, RADIUS, MPLS VPN, Intrusion Detection, PIX Firewall, CiscoWorks, PHP, MySQL, Apache, Telecommunications..., Windows Server, Active Directory, Directory Services, Server Monitoring, Hardware Installation, QA Engineering, Network Performance, Regression Testing, Linux, TCP/IP, Security, IP, Troubleshooting, PIX, Switching, Network Architecture, Broadband, Juniper, Routing, Network Design, Routing Protocols, Cisco IOS, Optical Fiber, WAN, Networking, MPLS, Ethernet, OSPF, DOCSIS, JUNOS
Education
Computer Learning Center 1993 — 1994
CNA, Novell - Computer networking
Chapman University 1992 — 1993
Naval Air Traffic Control School Millington 1989 — 1990
FAA Certified Air Traffic Controlman, Aviation
Charter Communications April 2014 - Present
Progrexion November 2012 - April 2014
Progrexion October 2011 - October 2012
Costco Wholesale December 2009 - August 2011
Skills
PowerPoint, Microsoft Excel, Training, Microsoft Word, Customer Service, Facebook, Social Networking, Microsoft Office, Positive Reinforcement, Team Leadership, Job Coaching, Motivation, Organization, Incentive Programs, Call Centers, Script-writing, Script Editing, Sales
Education
Washington State University 2014 — 2016
Bachelor's Degree, Clinical Psychology
Clark College 2009 — 2012
Associate of Arts (A.A.), General Studies
Charter Communications September 2001 - April 2008
Edison Security April 1995 - July 2001
Skills
Telecommunications, Call Centers, VoIP, Telephony, Broadband, Wireless, IP, Ethernet, Fiber Optics, Troubleshooting, Coaching, Mentoring, Quality Assurance, Project Management, Management, Sales, Schedules, Training, Supervisory Skills
Education
Citrus College 2013 — 2015
Associate's Degree, Business Administration, Management and Operations
Jaze Uries 2006 - Present
Guitar Center June 2009 - February 2013
Gannett September 2011 - February 2012
Charter Communications September 2007 - April 2008
Skills
Computer Repair, Solid computer skills, Wireless Networking, Home Networking, Customer Service, Retail Sales, Sales, Telecommunications, AutoCAD, Customer Retention
Education
The New School 2010 — 2011
Jazz/Jazz Studies
Clemson University 2004 — 2007
Architecture
Charter Communications October 2004 - February 2013
Stream International December 1998 - May 2004
Royal International Optical November 1990 - November 1992
New West Eye Works August 1987 - January 1990
Education
Clark Community College
Associate, Arts & Sciences General Degree
Clark College
Associate in Arts & Sciences, Computer Network Administration
Charter Communications June 2012 - Present
JLL Web Masters August 2011 - Present
Charter Communications March 2004 - June 2012
AT&T Broadband June 1998 - August 2001
US Navy August 1989 - September 1995
Skills
Call Center, Telecommunications, Broadband, Telephony, VoIP, Troubleshooting, Process Improvement, Vendor Management, Workforce Management, Cross-functional Team..., Wireless, Team Leadership, Team Building, IP, Customer Experience, Call Centers, Customer Satisfaction, Management
Education
Clark College 2008 — 2012
Associate Degree in Applied Technology, Web Design and Development, Database Administration, Business
PICR November 2014 - Present
Kode Sites LLC August 2010 - Present
Cascade Energy, Inc May 2013 - November 2014
Charter Communications August 2012 - May 2013
Charter Communications February 2009 - August 2012
A4 Construction, LLC. January 2007 - September 2009
Manzhura Enterprises Inc. August 2004 - January 2007
Skills
Project Management, Process Improvement, Management, Analysis, Customer Service, Customer Satisfaction, Troubleshooting, Microsoft Office, Team Building, Data Analysis, Call Centers, Microsoft SQL Server, Telecommunications, Call Center, Team Leadership, Integration, Web Design, Performance Management, Coaching, Strategic Planning, Problem Solving, SQL, Leadership, Operations Management, Sales Management, Training, Managerial, Customer Relations, Mentoring, Public Speaking, Business Analysis, PHP, MySQL, Hiring, Sales, Software Development, Windows, Laravel, Amazon Web Services..., AngularJS, JavaScript, MVC Architecture, Marketing, Microsoft Excel, Strategy, Linux, Web Development
Education
Clark College 2009 — 2012
Associates in Applied Science, Data Networking and Telecommunications
Charter Communications February 2014 - Present
Alliance Recovery Group August 2013 - January 2014
Alorica May 2013 - August 2013
St. Jude Children's Research Hospital January 2011 - June 2013
The Source Magazine May 2012 - May 2013
V-103: The People's Station January 2009 - May 2011
Skills
Video Production, Public Relations, Film, Photography, Video, Cinematography, Leadership, Time Management, Social Media, Final Cut Pro, Sponsorship, Microsoft Office, Editing, Event Planning, Social Media Marketing, Sales, Marketing, Viral Marketing, Viral Video
Education
Clark Atlanta University 2009 — 2014
Mass Media Arts
Beachbody August 2015 - Present
Diversified Consultants, Inc. August 2012 - August 2014
Adecco Group November 2011 - July 2012
Charter Communications June 2009 - July 2011
m2reevescarshipping February 2008 - December 2008
Skills
Invoicing
Education
Clark College 2009 — 2011
some college, Business/Office Automation/Technology/Data Entry
Charter Communications December 2014 - March 2015
Yahoo! August 2011 - August 2012
Skills
Microsoft Office, Customer Service, Linux, HTML, CSS, Computer Network..., CCNA, Network+, DNS, Technical Support, User Experience, Process Improvement, Cross-functional Team..., Customer Satisfaction, CRM
Education
Western Governors University 2015 — 2016
Working towards Bachelor of Science (B.S.), Information Technology - Security, Junior
Clark College
Associate's degree, Data Networks and Telecommunications, Graduated with Honors
Spectrum Brands March 2015 - Present
AppleOne Employment Services July 2014 - September 2014
Verizon Wireless December 2012 - May 2014
US Census Bureau 2009 - 2011
DS Water's of America March 2007 - September 2008
Cingular Wireless November 2006 - March 2007
Charter Communications January 2005 - November 2006
Metro One Telecommunications July 2001 - May 2003
Skills
Microsoft Word, Microsoft Excel, Typing at 40 word per..., Customer Service, Customer Satisfaction, Call Centers
Education
Citrus College
Associate of Art's, Social; Behavioral Sciences
Best Buy November 2005 - Present
Charter Communications September 2013 - November 2014
Wells Fargo Bank March 2010 - May 2013
Radio Shack August 2009 - February 2013
Skills
Customer Service, Coaching, Marketing, Leadership, Team Building, Sales, Management, Marketing Communications, Event Planning
Education
Lassen Community College 2000 — 2002
Associate of Arts (AA)
College of Southern Idaho 1999 — 2000
Ged
University of Nevada-Reno
Caresouth Home Health Services June 2014 - Present
Charter Communications 2013 - Present
State Farm May 2010 - Present
Skills
Sales, Marketing, Building Relationships, Oral & Written..., Communication, Customer Service, Insurance, Commercial Insurance, Sales Management, Program Management, Selling
Education
Chattahoochee Valley Community College 2007 — 2009
Some College, Business Administration and Management, General
Charter Communications April 2012 - Present
The Heathman Lodge April 2007 - March 2012
RadioShack August 2005 - December 2007
Skills
Sales Commission, Accounting, Telecommunications..., Hospitality, Customer Service, Inventory Accuracy, Cash Handling Experience, Planograms, Filing, Organization, CSG, Opera, Training, Management, Public Speaking, Sales, Leadership, Customer Satisfaction, Customer Experience, Microsoft Office, Call Centers
Education
Clark College 2004 — 2005
XO Communications September 2015 - Present
Charter Communications May 2014 - September 2015
Enterprise Rent-A-Car October 2006 - July 2013
Express Scripts February 2005 - October 2006
CodeSoft International Inc. December 2004 - January 2005
ECCO Select Consulting Services June 2004 - December 2004
PSCI August 2003 - April 2004
Sprint PCS September 2001 - May 2002
Sprint LTD October 1997 - September 2001
Northrop Grumman B-2 Division January 1991 - October 1997
Skills
Unix, Disaster Recovery, Solaris, Virtualization, AIX, Operating Systems, Troubleshooting, Networking, System Administration, Oracle, TCP/IP, Security, Servers, Integration, Technical Support, IBM AIX, Shell Scripting, Linux, Red Hat Linux, Apache, Application..., PCI Standards, Sarbanes-Oxley, Weblogic Administration, WebSphere, WebSphere MQ, Oracle Enterprise..., Tomcat, F5 BigIP, Splunk, AppDynamics
Education
Cerritos College 1983 — 1985
Associate of Science (AS), Industrial Electronics Technology/Technician
Lambert Law Office PLLC July 2015 - Present
Charter Communications March 2011 - September 2012
Maggie Smith Evansen Attorney at Law September 2010 - March 2011
Quartz International August 2002 - January 2006
Performance Warehouse January 2000 - July 2002
Portland Door Supply September 1999 - September 2000
L&M Restaurants November 1994 - September 1999
Skills
Customer Service, Office Management, Office Administration, Management, Event Planning, Legal Research, Project Management, Litigation, Legal Assistance, Civil Litigation, Microsoft Office, Courts, Aviation, Computer Technology, Web Design, Event Management, Restaurant Management, Inventory Management, Inventory Control
Education
Clark College 2009 — 2011
Paralegal, Legal Assistant/Paralegal, 3.78
Charter Communications May 2015 - Present
Cablevision January 2013 - May 2015
Cablevision April 2008 - January 2013
Skills
Telecommunications, Troubleshooting, Call Centers, TCP/IP, Wireless, Networking, Technical Support, IP, VoIP, Switches, Network Design, Routers, SIP, Customer Service, Process Improvement, Team Leadership, Computer Hardware, Broadband, Customer Experience, Wireless Networking, Windows 7, Customer Satisfaction, Team Building
Education
Charter Oak State College 2009 — 2014
Bachelor's degree, Computer and Information Sciences, General
Housatonic Community College 2002 — 2004
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Stanley Black & Decker , Inc. April 2013 - Present
Charter Communications June 2008 - May 2013
Champion Childcare August 2008 - April 2013
Elms College January 2012 - May 2012
Springfield Armor Basketball January 2012 - April 2012
Committee to Elect Erin J. Biela August 2011 - November 2011
Ronald McDonald House of Springfield January 2010 - September 2011
Hilltop Construction March 2002 - January 2007
Skills
Creative Problem Solving, Organizational..., Operational Efficiency, Microsoft Office, Project Initiation, Driving Results, Oral & Written..., Cross-functional Team..., Analytics, Web Savvy, Coordinating Events, Marketing, Public Relations, Event Management, Fundraising, E-commerce, Sponsorship, Nonprofits, Product Development, Marketing Communications, Brand Management, Brand Development, Online Marketing, Brand Awareness, Event Planning, Advertising, Strategy, Problem Solving, Management, Leadership, Consumer Products
Education
College of Our Lady of the Elms 2008 — 2012
Bachelor of Arts (B.A.), Marketing
Southern Wesleyan University September 2013 - February 2014
Tri-County Technical College May 2013 - August 2013
Tri-County Technical College January 2013 - April 2013
Charter Communications April 2012 - October 2012
Clemson University May 2006 - February 2011
ACUMEN, Clemson University School of Nursing June 2005 - May 2006
South Carolina Disability Determination Services (Social Security Administration) March 2003 - June 2005
SC Disabilities & Special Needs July 2000 - March 2003
Skills
Higher Education, Student Affairs, Academic Advising, Student Development, Research, Public Speaking, Community Outreach, Social Media, Fundraising, Staff Development, Grants, Campus, Event Planning, Technical Writing, Career Development, Program Development, Editing, Volunteer Management, Student Activities, Statistics, Residence Life, Curriculum Development, Student Leadership, Academia, Career Counseling, Grant Writing, Admissions, Resume Writing, Student Engagement, Higher Education..., Curriculum Design, Adult Education, Student Counseling, Student Conduct, Qualitative Research, Teaching, College Teaching, Program Evaluation, E-Learning, Distance Learning, University Teaching, Instructional Design, Service Learning, Courses, Recruiting, Leadership Development, Cover Letters, Diversity Training, Microsoft Office, PowerPoint
Education
Clemson University 2010 — 2014
M.Ed. Counselor Education - Student Affairs, Student Affairs in Higher Education Administration
Southern Wesleyan University 2005 — 2007
BSBA
Clemson University 1991 — 1996
Union High School
Union High School
Union High School
DVI Science Ltd. 2002 - Present
Charter Communications 2014 - Present
Cablevision 2008 - 2014
Cablevision 2005 - 2008
Datalinx 2002 - 2005
Everest Broadband Networks 2000 - 2002
Verizon 1987 - 2000
NYNEX 1987 - 1997
Landmark Entertainment and ARRCA Animation 1986 - 1988
MAGI Synthavision 1981 - 1986
Skills
Telecommunications, Integration, Data Analysis, IT Strategy, Program Management, Enterprise Architecture, VoIP, Content Strategy, Management, Product Development, Television, Video, Market Research, Marketing
Education
City University of New York City College
BA, Mathematics, Physics
Columbia Engineering
Computer Science
New York Institute of Technology
Interactive Computer Graphics
New York University
Computer Science
New York University - Leonard N. Stern School of Business
Marketing
The Graduate Center, City University of New York
MA, Mathematics
Marlows Tavern February 2013 - Present
Longhorn Steakhouse March 2010 - February 2013
Charter Communications June 2003 - July 2010
Skills
Network Administration, Network Security, Network Design, Cisco Technologies, Windows Server, Customer Service, Customer Oriented, Communication, Strategic Communications, IT Management
Education
Chattahoochee Technical College 2011 — 2014
Associate of Computer Information Systems, Network and System Administration/Administrator
Charter Communications October 2000 - Present
KinderCare 1999 - 2001
KW One & Associates 1998 - 1999
Skills
FMLA, Employee Recognition
Education
Western Washington University 1996 — 1998
BS, Speech Pathology & Audiology, Anthropology, Psychology
Clark College 1994 — 1996
AA, Associates Degree
Menards December 2014 - Present
Menards December 2013 - December 2014
Charter Communications November 2005 - December 2013
Skills
Access, HTML, Visual Basic, Microsoft SQL Server, Unix, Databases, MySQL, Relational Databases, Database Design, Database Administration, SQL, T-SQL, Query Writing, Query Optimization, Query Tuning, Replication, Disaster Recovery, High Availability, Data Modeling, GIMP, Notepad++, Powershell, Vi, Windows, Software Documentation, HTML 5, CSS, Agile Methodologies, C++, Java, Ruby on Rails, PHP, JavaScript, Troubleshooting, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Chippewa Valley Technical College 2010 — 2014
Associate's Degree, I.T. Software Developer
Northland Communications December 2011 - Present
Comcast Communications January 2009 - December 2011
Charter Communications January 2006 - January 2009
Charter Communications January 2001 - January 2006
Computer Network Technology January 1990 - January 1993
Network Systems Corporation January 1985 - January 1990
NCR Corporation January 1983 - January 1985
Education
Clemson University
Bachelor of Arts
Georgia College
Master of Science, 60 quarter hours
Berroco September 2012 - Present
Sinclair Broadcast Group July 2011 - October 2011
Barrington Broadcasting Group July 2009 - July 2011
Charter Communications December 2008 - February 2009
Skills
ENPS, iNews, digital/non-digital..., Edius Neo, Final Cut Pro, Avid, Windows, Word, Excel, PowerPoint, Adobe Photoshop, Dreamweaver, Photoshop, Microsoft Word, Social Media, Editing
Education
Clark University 2012 — 2015
Master of Science (MS), Professional Communication & Social Media Marketing, 3.9
Boston University 2004 — 2008
Bachelor of Science (B.S.), Broadcast Journalism, 3.0
Greater Sarasota Chamber of Commerce September 2014 - Present
In The Moment Images Photography 2014 - September 2014
Charter Communications October 2013 - June 2014
Comcast Cable February 2005 - October 2013
United Way of Pioneer Valley August 2004 - December 2004
The MacDuffie School August 2002 - November 2003
The Community Foundation of Western Massachusetts October 2000 - August 2002
Skills
Fundraising, Public Speaking, Telecommunications, Microsoft Office, Salesforce.com, Call Center, Broadband, Customer Satisfaction, Strategic Planning, Cold Calling, Direct Sales, Sales, Account Management, Team Building, Team Leadership, Call Centers, Sales Management, Customer Service, Strategy, Program Management, Marketing, Solution Selling, Customer Retention, Management, Leadership, New Business Development, Strategic Partnerships, Sales Operations, Training, Recruiting, Marketing Strategy, Social Media, Social Media Marketing
Education
College of Our Lady of the Elms 1994 — 1995
Bachelor of Arts (B.A.), Psychology
Salve Regina University 1992 — 1994
Bachelor of Arts (B.A.), Psychology
Cathedral High School
AT&T October 2013 - Present
Time Warner Cable October 2012 - October 2013
Itt Exelis Farah, Afghanistan July 2011 - August 2012
Charter Communications June 2010 - August 2011
Comcast Cable August 2008 - May 2010
2003 Sonic Drive April 2000 - January 2008
Skills
Cabling, Troubleshooting, Software Installation, Switches, Cisco Technologies, Customer Service, Networking, OSP Engineering, TCP/IP, Computer Hardware, Servers, Network Design, LAN-WAN, XP, Security Clearance, Firewalls, Network Engineering, Software Documentation, DHCP, Fiber Optics, Telecommunications, Active Directory, Data Center, Windows 7, Help Desk Support, Integration, Windows Server, Group Policy, Management, Computer Network..., System Administration, Employee Training, Windows, Security+, CCNA, Security, Network Administration, Windows XP, A+ Certified
Education
Chandler/Gilbert Community College
South Mountain High School
YASH Technologies 2014 - Present
SAP 2010 - 2014
Lateral Incorporated November 2007 - October 2010
YASH Technologies 2007 - 2008
Charter Communications 2003 - 2007
YASH Technologies 1998 - 2003
Ernst & Young 1997 - 1998
Deloitte & Touche LLP 1995 - 1997
Digital Equipment Corporation 1989 - 1995
Skills
Enterprise Software, ERP, Business Process, Pre-sales, SAP, SaaS, Business Intelligence, CRM, Manufacturing, Cloud Computing, Solution Selling, Business Innovation, Account Management, Product Management, Channel Partners, New Business Development
Education
Clark University
MBA, Marketing
Northeastern University
Bachelor of Science (B.S.), Mechanical Engineering
Media Brokers International August 2012 - Present
Storage Post July 2011 - June 2012
Charter Communications April 2010 - July 2011
BKV December 2009 - April 2010
Media Solutions March 2003 - December 2009
PromoWerks July 2001 - December 2001
The Home Depot June 1999 - December 1999
Skills
Media Buying & Planning, Budget Mgmt and Analysis, Knowledge of Direct..., Media Planning, Advertising, Online Advertising, Social Media Marketing, Integrated Marketing, Digital Marketing, Email Marketing, Digital Media, comScore, Direct Marketing, SEM, Interactive Marketing, Social Media, Marketing Strategy, Marketing Communications, Media Buying, Facebook, Marketing
Education
College of Charleston 1998 — 2002
BA Corporate Communications
Evraz Inc NA December 2003 - Present
Charter Communications May 2002 - December 2003
Pacifier Online July 2000 - May 2002
Northwest Aluminum June 1998 - January 2000
Skills
Inventory Management, Inventory Control, Operational Planning, Supervision, Industrial Safety, Process Safety, Report Writing, Data Analysis, Supply Chain Management, Production Planning, SQL, Inventory Analysis, Manufacturing Operations, Continuous Improvement, Steel, Management, Mining, Manufacturing, Inventory Planning, Forecasting
Education
Clark College 2000 — 2000
Computer Science
Washington State University 1996 — 1998
Management Information Systems
Charter Communications April 2008 - January 2010
KMC Telecom 1999 - 2005
AT&T 1985 - 1998
Skills
Customer Service, Team Building, Change Management, Provisioning, Service Delivery, Problem Solving, Customer Relations, Telecommunications, Performance Management, Customer Satisfaction, Process Improvement, Coaching, Strategic Planning, Billing, Call Center, Call Centers, Invoicing, Recruiting, Program Management, Troubleshooting, Sales, Customer Experience, Time Management, Vendor Management, Budgets, Cross-functional Team..., Leadership, Business Development, Account Management, Management, Networking, Strategy, Project Management, Training, VoIP, Direct Sales, Managed Services, Solution Selling, Sales Operations, IP, Salesforce.com, Project Planning, Forecasting, Contract Negotiation, Product Marketing, Start-ups, Sales Process, Team Leadership, Strategic Partnerships, Sales Management
Education
Clark Atlanta University 1977 — 1979
MBA, Marketing
Propellerheads Aerial Photography August 2014 - August 2015
WGPW 2007 - August 2015
Charter Communications May 2003 - August 2006
Behavioral Health Services North (BHSN) June 2000 - May 2003
Wood Group Aero June 1998 - July 2001
United States Air Force March 1992 - December 1995
Skills
Cisco Routers, Cisco IOS, Linux, Routing and Switching, DOCSIS, Cisco VPN, BGP, OSPF, IS-IS, Juniper Technologies, Solarwinds, Network Administration, User Acceptance Testing, Data Acquisition, Ruby on Rails, Git, Python, LAN-WAN, MIG welding, NI LabVIEW, UAV, HTML5, CSS, jQuery, JavaScript, Ruby, Routers, Switches, Cisco Technologies, Networking, VPN
Education
Clinton Community College 2001 — 2002
Information Systems
Community College of the Air Force 1992 — 1993
Aerospace Propulsion Specialist Training
Horseheads High School, Horseheads, NY 1988 — 1991
Charter Communications January 2014 - Present
Sephora March 2012 - January 2014
Hot Topic March 2011 - March 2012
Skills
Retail, Sales, Typing, Time Management, Sales Effectiveness, Accountability, Communication Skills, Internal Communications, Always Punctual, Computer Proficiency, Billing Systems, Team Building, Facebook, Retail Sales, Visual Merchandising, Goal Oriented, Social Networking
Education
Portland Community College 2014 — 2016
Associate of Science (A.S.), Communication and Media Studies, Sophomore
Clark College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Marketing
Consultant Technologies September 2007 - Present
Charter Communications July 2005 - November 2007
DOD November 1988 - February 1997
Skills
Government Accounting, Federal Acquisition..., Accounting, Financial Analysis, GAAP, Sarbanes-Oxley Act, Auditing, Managerial Finance, Internal Controls, Payroll, SEC filings, Revenue Recognition, Sarbanes-Oxley, Budgets, Analysis, Variance Analysis, Process Improvement
Education
University of Phoenix 2008 — 2010
MBA, Accounting/Technology Management
Clemson University 1975 — 1979
B.sc, Accounting/Administrative Management
Charter Communications July 2014 - Present
Chevron June 2011 - October 2014
Iconic Solutions Inc April 2014 - June 2014
Bulfracht Shipbrockers Ltd May 2010 - December 2010
Pre-IPO April 2010 - November 2010
Bulgarian Academy of Sciences May 2009 - December 2009
Skills
Management, Business Strategy, Customer Service, Analysis, Microsoft Word, Team Leadership, Project Management, Teamwork, PowerPoint, Social Media, Microsoft Excel, Research, Change Management, Microsoft Office, Business Analysis, Leadership, Team Management, Project Planning, Sales, Business Planning, Negotiation, Inventory Management, Program Management, Training, Risk Management, New Business Development, Time Management, Public Relations, Public Speaking, Team Building, Process Improvement, Organizational..., Business Development, Sales Management, Financial Reporting, Performance Management, Strategy, Social Networking, Leadership Development, Economics, English, Market Research, Market Analysis, Networking, Accounting, HR Consulting, Computer Proficiency, Recruiting, Human Resource Planning
Education
Washington State University - College of Business and Economics 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, HR
Clark College 2011 — 2013
Associate's degree, Computer Science
University of National and World Economy 2008 — 2010
Economics
Lycee Francais "Alphonse de Lamartine" 2003 — 2008
Diploma, French Language and Literature
Charter Communications February 2010 - Present
LeMans Corporation 2003 - February 2010
LeMans Corporation 2001 - 2003
DiscoverNet 2000 - 2001
Sport Motors Harley Davidson 1996 - 1998
Skills
Troubleshooting, Networking, Project Management, Technical Support, Customer Service, Cisco Technologies, Ethernet, Optical Fiber, Hardware, Alcatel Lucent, Adtran, VoIP, EtherSAM, OTDR, T-Berd, HTML, CSS, Switches, Software Documentation, Routers, Telecommunications, Software Installation, Management
Education
Madison Area Technical College 2008 — 2008
Cisco Networking Academy
Chippewa Valley Technical College 1998 — 2000
Network Specialist
GE Power & Water August 2014 - Present
US Army Reserve (TPU) January 2013 - Present
Verizon Wireless November 2013 - July 2014
Charter Communications February 2013 - October 2013
US Army Reserve (Active Duty) October 2008 - December 2012
DIRECTV June 2004 - October 2008
Computer Clinic January 2000 - June 2004
Computer Central June 1997 - January 2000
Skills
Security Clearance
Education
Clemson University 2004 — 2008
Bachelors, History
Spectrum Business July 2015 - Present
Charter Communications April 2013 - July 2015
Mountain Valley Integrated Solutions August 2007 - May 2012
Vector Marketing August 2004 - August 2006
Skills
Training, Sales Motivator, KPI implementation, Data Analysis, Best Practices, Getting the Best Out Of..., Call Centers, Sales Process, Direct Sales, Cold Calling Experience, Customer Experience
Education
Clarkson University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Claremont University Consortium February 2008 - Present
Panda Restaurant Group June 2006 - January 2008
Charter Communications October 2005 - June 2006
Office Depot January 2000 - November 2005
Fibre Containers Co. April 1996 - September 1999
Skills
Servers, Group Policy, System Administration, Microsoft Exchange, Troubleshooting, Linux, Windows 7, Networking, DNS, SCCM 2007, Network Security, Network Administration, SCCM, Powershell, Penetration Testing, C#, System Center Suite, VBScript, Network Forensics, Metasploit, Objective-C, SharePoint
Education
Mt. San Antonio College 2000 — 2002
C#, Information Security
Citrus College 1998 — 1998
Network+
Mediacom Communications Corporation October 2003 - Present
Charter Communications October 1993 - July 2003
Marcus Cable 1993 - 1997
Education
Augusta Technical Institute 1978 — 1981
Bachelor of Science, Engineering and Instrumentation Technology
Chaminade University of Honolulu 1975 — 1978
Bachelor of Business Administration, Accounting
SEFNCO Communications 2012 - Present
Time Warner Cable 2012 - 2013
Integrated Broadband Services, Inc. 2009 - 2012
Telecommunications Support Services 2008 - 2009
Deployment Technologies, Inc. August 2006 - April 2008
Mega Hertz March 2005 - August 2006
Upchurch & Associates March 2003 - March 2005
Charter Communications November 1999 - March 2003
Fanch Communications March 1998 - November 1999
Marianas Cablevision March 1996 - November 1998
Skills
Broadband, Optical Fiber, Telecommunications, Project Management, CATV System Design and..., CATV Operations..., CATV Network Upgrades..., Engineering, Site Surveys, Wireless, System Deployment, Integration Solutions, Strategic Planning, IPTV, RF, Technical Writing, Operations Management, Integration, Cabling, Microwave, System Design, VOD, Troubleshooting, TCP/IP, Solutions Marketing, WiFi, Team Leadership, Digital TV, Project Planning, Training, Systems Engineering, Satellite, MS Office Proficient, Documentation, Field Engineering, Cisco Technologies, Networking
Education
SCTE, NCTI, ATT 2013 — 2014
Certificates of Completion, Telecommunications
SCTE, NCTI 1988 — 2008
Telecommunications Engineering
College of San Mateo 1988 — 1991
Bachelor of Science
Digital Federal Credit Union March 2015 - Present
Alternatives Unlimited, Inc. July 2014 - March 2015
SoftArtisans November 2013 - April 2014
SoftArtisans November 2011 - November 2013
Alternatives Unlimited Inc January 2009 - November 2011
Charter Communications June 2007 - July 2008
Education
Clark University
Bachelor of arts, English, Computer Science
Anheuser-Busch InBev September 2013 - Present
Esteemed Accounting Services, LLC April 2010 - Present
I Heart Arts, LLC 2009 - Present
The Boeing Company October 2008 - September 2013
Charter Communications March 2008 - October 2008
Buckingham Asset Management June 2006 - February 2008
Skills
QuickBooks, Managerial Finance, Microsoft Excel, Leadership, Business Analysis, Strategic Planning, Financial Management, Financial Analysis, Financial Accounting, Cost Accounting, Business Planning, Project Management, Budget Process, Lean Tools, Management Consulting, Corporate Finance, Excel, Tax, PeopleSoft, Communication Skills, Blackline, Long Range Planning, Variance Analysis, Budgets, Oracle Applications, JD Edwards, PowerPoint, Microsoft Office, General Ledger, Account Reconciliation, Strategic Financial..., Management, Accounts Payable, Training
Education
Webster University 2009 — 2010
Masters of Business Administration, Business Administration
Chicago State University 2001 — 2006
Bachelor of Science, Accounting
G-Tech October 2009 - Present
ZAM Networks 2006 - 2009
Kaiser Permanente August 2005 - February 2006
Charter Communications 2002 - 2005
Charter Communications January 2002 - March 2002
Wacom May 1999 - August 2001
Red Lion 1992 - 1993
Skills
Troubleshooting, Active Directory, Software Documentation, Technical Support, Networking, Security, Operating Systems, TCP/IP, Hardware, Software Installation, HTML, Training, Management, Customer Service
Education
Clark College 1996 — 1999
A.A.S., Computer Science
Platt College-San Diego 1990 — 1990
Certification, Architectural Drafting and Architectural CAD/CADD
Dun & Bradstreet Credibility Corp. March 2009 - November 2010
Dun & Bradstreet March 2009 - November 2010
Terminix Commercial March 2006 - August 2008
Charter Communications November 2005 - March 2006
Special Plastic Systems October 2004 - September 2005
Physicians Pharmaceuticals September 2003 - June 2004
Special Plastic Systems April 2001 - August 2003
Fifth Street Terrace September 1997 - August 2003
Skills
Web Design, Microsoft Office, Linux, Customer Relations, Account Management, Consultative Selling, Cold Calling, Business Networking, Creative Problem Solving, Independent Thinker, Self Starter, SEO, SEM, Security, HTML, CSS, Commercial Sales, B2B, Proposal Writing, Competitive Bidding, Technical Sales, Advisor, Inside Sales, Sales, Lead Generation, Call Centers, Bidding Process, Free Thinking, Sales Operations, Customer Service, Selling, Salesforce.com
Education
Davidson County Community College 2011 — 2013
Information System Security
Chaffey College 1990 — 1991
Business
Charter Communications 2008 - Present
Time Warner Cable April 1979 - December 2007
Burnup and Sims 1974 - 1979
Education
San Francisco State University 1970 — 1974
City College of San Francisco 1971 — 1972
Operation Smile September 2014 - Present
BCF September 2013 - September 2014
Operation Smile April 2013 - September 2013
Nexus Direct September 2009 - March 2013
PRG Real Estate Management March 2009 - September 2009
Charter Communications August 2004 - December 2008
Skills
Direct Marketing, Integrated Marketing, Direct Mail, Marketing Communications, Marketing Strategy, Multi-channel Marketing, Account Planning, Marketing, Account Management, Project Coordination, Copywriting, Advertising, Sales, Training, Strategic Planning, Brand Development, Project Management, Fundraising
Education
West Virginia University
MS, Integrated Marketing Communications
Christopher Newport University
BA, Communication Studies
CRGT Contractor at BPA July 2008 - Present
Charter Communications 2007 - 2008
Integra Telecom 2000 - 2006
Columbia River Mental health Services 1998 - 2000
Clark County Department of Corrections 1996 - 1998
Skills
Business, Office Management, Leadership, Budgeting, Accounts Payable, Staff Training, Microsoft Office, Customer Service, Team Building, Technical Support, Coordination, Problem Solving, Community Involvement, Telecommunications, Volunteering, Budgets, Business Process..., Security Clearance, Contract Management, Human Resources, MS Project, Management, Nonprofits, Process Improvement, Program Management
Education
Clark College
Degree, Information Specialist
Wyoming.com November 2014 - Present
Charter Communications July 2013 - October 2014
Cablevision November 2011 - July 2013
Wyoming.com June 2009 - November 2011
Skills
Direct Sales, Telecommunications, Solution Selling, Salesforce.com, Cold Calling, Customer Retention, Account Management, VoIP, Managed Services, Sales Operations, Sales Process, Marketing, Management, Sales Management, Sales, Selling, B2B
Education
Chadron State College 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
Charter Communications December 2014 - Present
CTA Hansen, LLC July 2011 - December 2014
Find Great People May 2012 - January 2014
State Farm, Inc December 2010 - June 2011
Servpro, Inc May 2010 - December 2010
Liberty Business Associates April 2009 - January 2010
Copper Penny Shooz October 2005 - June 2009
Montblanc June 2008 - April 2009
Education
Clemson University 2000 — 2004
Bachelor of Science, Marketing
Coface USA 2012 - Present
Charter Communications 2009 - 2010
Coldwell Banker Bain 2004 - 2010
Education
Clark College 1996 — 1997
Early Childhood Education
Cascade Sound August 2014 - Present
James Madison University June 2010 - July 2014
2010University of Memphis August 2007 - May 2010
The Theater at Monmouth June 2009 - August 2009
Charter Communications March 2007 - March 2008
Well Arts Foundation July 2007 - 2007
Theater at Monmouth August 2002 - May 2006
The Santa Fe Opera June 2004 - August 2004
T-Mobile September 2001 - June 2002
Chemeketa Community College January 2000 - January 2002
Skills
Furniture Upholstery..., Theatre, Vectorworks, Customer Service, Stage Management, InDesign, Lighting, Microsoft Office
Education
The University of Memphis 2007 — 2010
MFA, Technical Direction/ Properties
The University of Memphis 2007 — 2010
2006BA, Theatre Arts
Linfield College 2002 — 2006
BA, Theater
Chemeketa Community College 2000 — 2002
General Education/ Theater
Charter Communications April 2015 - Present
Essence Magazine October 2013 - December 2014
Carat USA October 2011 - September 2013
UniWorld Group November 2010 - September 2011
INTERACTIVE ONE (A Division Of Radio One, Inc May 2010 - October 2010
BET NETWORKS June 2009 - May 2010
MEDIA NETWORKS, INC February 2007 - May 2009
Turner Broadcasting October 2005 - February 2007
Skills
Media Planning, Advertising, Television, Broadcast, Radio, Account Management, Marketing, Strategy, PowerPoint, Research, Digital Marketing, Digital Media, Digital Strategy, Communications Planning, New Business Development, Multicultural, Advertising Sales, Strategic Partnerships, Integrated Marketing, Online Advertising, comScore, Social Media Marketing, Interactive Marketing, Online Marketing, Media Strategy, Customer Insight, Brand Management, Multicultural Marketing, Social Media, Mobile Marketing
Education
City University of New York-Hunter College 1994 — 2000
BA, Media Studies
Parking Pro July 2015 - Present
Kinsbursky Brothers, Inc. June 2012 - Present
JE Compliance Services, Inc. 2006 - June 2012
Charter Communications September 2002 - September 2006
Marine Corps Systems Command March 1996 - March 1999
Skills
SharePoint, Databases, Windows Server, SQL, Microsoft SQL Server, Network Administration, VB.NET, InfoPath, HTML, Programming, T-SQL, SharePoint Designer, Visio, CSS, SDLC, ASP.NET, C#, jQuery, REST, JavaScript
Education
Chaffey College 2005 — 2009
AS, Management, Programming
TeraDact Solutions, Inc. May 2014 - Present
Missoula Irish Dancers November 2013 - June 2014
Charter Communications July 2013 - May 2014
Archbishop Stepinac High School May 2011 - July 2013
Cablevision August 2011 - June 2013
Take Shape For Life January 2010 - August 2011
Cablevision February 2009 - August 2011
AYSO Region 324 January 2009 - August 2011
Archbishop Stepinac High School May 2009 - April 2010
Align November 2008 - March 2010
Skills
New Business Development, Management, Telecommunications, Project Management, Program Management, Strategic Planning, Sales, Marketing, Account Management, Training, Team Leadership, Integration, Strategy, Direct Sales, Business Development, Contract Negotiation, Sales Management, Marketing Strategy, Sales Operations, Change Management, Business Strategy, Performance Management, Analysis, Management Consulting, Team Building, CRM, Networking, Customer Satisfaction, Entrepreneurship, Sales Process, Coaching, Solution Selling, Vendor Management, Strategic Partnerships, VoIP, Start-ups, Cloud Computing, Cross-functional Team..., Salesforce.com, Mergers & Acquisitions, Professional Services, Negotiation, Leadership, Budgets, Business Analysis, Customer Service, Time Management, Product Management, Consulting, Process Improvement
Education
Trinity College Dublin 1995 — 1996
M.B.A., International Business
University at Albany, SUNY 1987 — 1991
B.A., Psychology
City University of New York 2002 — 2006
A.S., Telecommunications
The Institute of Culinary Education 2003 — 2004
Culinary Arts, Cooking & Baking
Archbishop Stepinac 1983 — 1987
Diploma, General
St Matthew
Personal Trainer - Sports Nutritionist August 2013 - Present
Ricoh USA August 2014 - April 2015
Staples November 2011 - February 2013
Charter Communications November 2010 - November 2011
Sonitrol New England April 2009 - December 2009
Wackenhut March 2008 - September 2008
AmeriPride Services June 2007 - February 2008
ADT Security Services September 2006 - May 2007
Harris Corporation February 2001 - March 2002
AT&T 2000 - 2001
Skills
Sales Management, Sales, Account Management, Cold Calling, Business Development, Telecommunications, Selling, Management, CRM, Customer Service, Leadership, Strategic Planning, Direct Sales, Sales Operations, Salesforce.com, Customer Retention, Strategy, Solution Selling, B2B, Sales Process
Education
Worcester State University 1984 — 1986
Psychology
Coastal Carolina Community College 1981 — 1982
Business Administration and Management, General
Estee Lauder Group of Companies September 2012 - September 2014
Charter Communications March 2010 - December 2012
Kiehl's Since 1851 April 2011 - September 2012
Pace University June 2008 - January 2010
Pace University May 2008 - December 2008
Skills
Cosmetics, Beauty Industry, Fragrance, Skin Care, Luxury Goods, Personal Care, Brand Management, Makeup Artistry, Product Marketing, Product Development, Merchandising, Marketing Strategy, Competitive Analysis, Fashion, Retail, Global Marketing, Marketing Management, Sales Management, Consumer Products, Marketing, Store Management, Sales, Social Media Marketing, Photoshop, Social Media, Visual Merchandising, Facebook
Education
Pace University
Bachelor's Degree, Communication and Media Studies
Clark University 2012 — 2014
Communication, General
Pace University 2007 — 2010
Communications - Media production
IronGate Data Centers March 2015 - Present
Cabela's March 2014 - April 2015
Charter Communications February 2012 - December 2013
Toppers Pizza Inc. August 2010 - December 2011
Skills
Customer Service, Troubleshooting, Sales, Telecommunications, Technical Support, Analytical Skills, Decision Making, Problem Solving, Computer Proficiency, Social Networking
Education
Rasmussen College 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Chippewa Valley Technical College 2013 — 2015
Associate's Degree, Marketing/Marketing Management, General, 3.89 GPA
Charter Communications February 2014 - Present
Mark’s Quality Marine & Sport February 2013 - June 2013
Macy's May 2012 - February 2013
Western Dupage Special Recreation Association (WDSRA) May 2012 - February 2013
West Corporation Revenue Generation January 2010 - May 2012
Dealer Profit Inc May 2003 - July 2008
The Patrick Dealer Group March 2000 - April 2003
Howard Orloff Imports January 1998 - April 2000
Skills
Sales, Customer Service, Leadership, Time Management, Project Planning, Strategic Planning, Organizational..., Event Management, Marketing, Meeting Planning, Social Networking, Social Media Marketing, Public Relations, Coordinating Events, Management, Marketing Communications, Trade Shows, Social Media, Microsoft Office, Office Administration, Administrative...
Education
Harper College 2012 — 2012
Meeting/Event Planning
State of Illinois Insurance Licensed 2008 — 2010
Insurance Producer License Acc./Health & Life
City Colleges of Chicago-Harold Washington College 1994 — 1994
Certificate, Microsoft Word & Excel
City Colleges of Chicago-Richard J Daley College 1986 — 1989
Business Teacher Education
Comcast July 2011 - Present
Charter Communications July 2008 - June 2011
Skills
Video, VOD, Broadband
Education
Clark College
Charter Communications December 2014 - June 2015
Target October 2013 - December 2014
Fred Meyer March 2013 - December 2013
Greater Gresham Baptist Church January 2009 - December 2012
Skills
Microsoft Office, Business Strategy, Sales Management, Customer Service, Strategic Planning, Team Building, Project Management, New Business Development, Process Improvement, Leadership, Account Management, Leadership Development, Program Management, Microsoft Excel, Strategy, Event Planning
Education
Warner Pacific College 2012 — 2017
Bachelor's Degree, Business Administration and Management, General
Clackamas Community College 2014 — 2015
Associate's Degree, Business Administration and Management, General
Mt. Hood Community College 2013 — 2014
Associate's degree, Business Administration and Management, General
Charter Communications May 2010 - Present
Charter Communications May 2010 - Present
Creative Communications May 2008 - May 2010
Charter Communications May 2004 - May 2008
United States Marine Corps January 1973 - April 1976
Skills
Project Management, Emerging Technologies, Service Delivery, Information Technology, Telecommunications, Call Centers, Wireless, Troubleshooting, Vendor Management, ITIL, Disaster Recovery, PMP, Outsourcing, IT Management, PMO, Networking, Telephony, Broadband, MPLS, Management, IP, Fiber Optics, VoIP, Ethernet
Education
Villanova University 2003 — 2004
Project Management, A
College of the Sequoias 1979 — 1982
Associate of Arts (AA), Electrical and Electronics Engineering, B
Orange Coast College
Charter Communications April 2005 - Present
Wave communications January 2003 - February 2005
Nacom Comm. January 1987 - January 2003
Skills
Management
Education
Nacom comm. 1986 — 2003
Multiple certifications, CATV, MDU, Ariel, Underground construction.Network Specialist.fiber construction
Fibertron 1989 — 1990
Certification, Termination and Theory
Cerritos College 1984 — 1985
Mechanical Drafting, 3D drawings
Pasadena City College 1983 — 1983
Motorcycle engine repair, Engine rebuild
Charter Communications May 2012 - July 2015
Adidas America July 2010 - May 2012
Journeys August 2009 - July 2010
Macy's September 2008 - January 2009
Skills
Customer Service, Retail Category..., Typing, Windows, Microsoft Excel, Microsoft Word, P&L Accountability, PowerPoint, POS, Inventory Management, Sales Management, Sales, Retail, Microsoft Office, Team Building
Education
Coastline Community College 2015 — 2017
Bachelor's degree, Marketing
University of Washington 2015 — 2015
Certificate in web design and development
Tokay High School 1997 — 2001
High School Diploma, General Education
Charter Communications June 2000 - Present
Continental Cablevision January 1984 - October 1999
Skills
Customer Service, Management, Telecommunications, Project Management, Sales, Leadership, Team Leadership, Team Building, Account Management, Troubleshooting
Education
Cleveland Institute of Electronics 2011 — 2013
basic electronics
United Airlines June 2015 - Present
Charter Communications October 2014 - June 2015
Allegiant Air July 2014 - October 2014
CDW September 2013 - July 2014
3KeyLogic May 2013 - September 2013
Mercury Marine 2010 - March 2013
Skills
Troubleshooting, Networking, Project Management, Leadership, Customer Service, Training, Cisco Technologies, Management, Network Administration, Team Leadership, Process Improvement, Active Directory, Telecommunications, Continuous Improvement, DNS, TCP/IP, Visio, Routing, CCNA, Cross-functional Team..., Vendor Management, Critical Thinking, Business, Instructor-led Training, MS Project, F5 BigIP, F5 LTM, Routing Protocols, ASA, F5 ASM, F5 GTM, WiFi, Web Analytics, Human Computer..., Augmented Reality, Policy Based Routing, Information Security, ITIL, CCDP, VMware, VMware ESX, Network Architecture, Network Infrastructure, VPN, DMVPN, F5 iRule, TCL, JQL, Cisco Nexus
Education
University of Wisconsin-Stout 2013 — 2014
Master's Degree
University of Wisconsin-Stout 2008 — 2013
Bachelor of Science (BS)
Chippewa Valley Technical College 1999 — 2005
Associate of Arts and Sciences (AAS)
Time Warner Cable August 2015 - Present
United Technologies February 2014 - August 2015
Cellular Plus-Verizon Wireless Premium Retailer May 2013 - February 2014
Cox Communications August 2011 - January 2013
Charter Communications July 2006 - July 2011
Charter Communications August 2003 - July 2006
Cox Communications February 2000 - April 2003
GEICO August 1992 - June 1999
Skills
Sales Operations, Sales Management, Direct Sales, Call Center, Call Center Development, Customer Service, Customer Retention, Customer Experience, Customer Support, Document Management, Salesforce.com, ICOMS, CSG, Staff Development, Mentoring Of Staff, Hiring Practices, Sales Hiring, Strategic Hiring, Contract Negotiation, Contract Management, Retail Sales, Online Retail, Incentive Programs, Full P&L Responsibility, Community Engagement, Strategic Planning, Strategic Partnerships, Streamlining Operations, Increase Productivity, Microsoft Office, Microsoft Excel, PowerPoint, Performance Management, Performance Improvement, Performance Metrics, Training Delivery, Training Program Design, Training, Call Centers, Leadership, Outsourcing, Strategy, Sales, Customer Satisfaction, Broadband, Workforce Management, Telecommunications, P&L Management, Management, Program Management
Education
Chapman University 1994 — 1999
Bachelor of Arts, Organizational Leadership
Charter Communications July 2015 - Present
CastleBranch October 2014 - July 2015
MyEmployees May 2014 - October 2014
Men's Wearhouse January 2013 - June 2014
RX Express Marketing May 2011 - December 2012
Skills
Sales, Customer Service, Customer Satisfaction, Management, Marketing, Sales Management, Communication Skills, Sales & Marketing..., Ethical Leadership, High Energy Level, Cold Calling, Creativity, Time Management, Customer Retention, Business Development, Microsoft Office, Sales Growth, Social Networking, Direct Sales, Advertising, Performance Management, Retail, Customer Experience, Public Speaking, Customer Engagement, Sales Process, Fashion, Managerial Finance, Business Decision Making, Business Intelligence, Work Ethic, Business Ethics, Modeling, Acting, Sales Presentations, Retail Sales, Store Management, Building Relationships, Inventory Management, Visual Merchandising, Teamwork, Social Media Marketing, POS, Merchandising, Profit, Telephone Skills, InfoComm CTS, Selling Skills, Customer Support, Customer Acquisition
Education
University of Mount Olive 2013 — 2015
Bachelor's degree, Business Administration and Management
Coastal Carolina University 2008 — 2010
Associate's degree, Business Administration and Management, General
Charter Communications August 2014 - Present
Providence Health & Services June 2010 - July 2012
Providence Health & Services July 2008 - June 2010
Washington Mutual Bank July 2005 - July 2008
Skills
PowerPoint, Administrative..., Outlook, Data Entry, Administrative..., Customer Service, Healthcare, Human Resources, Microsoft Excel
Education
Concordia University-Portland 2010 — 2011
Bachelors of Science, Business Administration
Clackamas Community College 2007 — 2010
General Associates, Business
Community Harvest Food Bank February 2015 - May 2015
The Home Depot February 2014 - June 2014
Target August 2013 - February 2014
Charter Communications June 2006 - March 2007
AutoZone January 2006 - June 2006
Skills
Customer Service, Sales, Customer Satisfaction, Leadership, Inventory Management, Microsoft Office, Merchandising, Marketing, Social Media, Account Management, Team Leadership, Time Management, Teamwork, Microsoft Word, Cashiering, PowerPoint, Training, Logistics, Retail Sales, Inventory Control, Microsoft Excel
Education
Ivy Tech Community College 2015 — 2017
Associate of Science (AS), Computer Science
University of California, Davis 1996 — 1999
Bachelor of Arts (BA), Communication, General
College of the Sequoias 1994 — 1996
General Education
Charter Communications October 2005 - Present
Education
Clark College 1981 — 1984
Associate of Arts (A.A.), Addiction Prevention and Treatment, B+
National Federation of Independent Business (NFIB) April 2015 - September 2015
Charter Communications September 2012 - 2013
Dex One March 2011 - July 2011
Prudential Real Estate Rancho Cucamonga, CA December 1997 - December 2010
SuperMedia LLC March 2006 - July 2010
Skills
Advertising, Customer Retention, SEO, Direct Sales, SEM, Customer Service, B2B, Account Management, Direct Mail, Management, New Business Development, Sales, Salesforce.com, CRM (Sales Force)..., Marketing for small and..., Assertive sales..., Multi-task oriented..., Increasing sales of..., Time management was of...
Education
Chaffey College 1985 — 1987
No Degree, Communication and Media Studies
Cerritos College 1972 — 1974
course work, Restaurant/Food Services Management
Bell High School 1961 — 1967
Oracle June 2015 - Present
Oracle May 2014 - June 2015
The Walt Disney Company - ESPN June 2013 - August 2013
PT Wealth Management January 2013 - January 2013
Charter Communications May 2012 - July 2012
Skills
Microsoft Office, American Sign Language, Social Media, Social Networking, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Facebook, Leadership, Team Leadership, Team Building, Research, Event Planning, Business Development, Customer Service, Sales, Teamwork, Event Management, Coaching, Athletic Performance
Education
College of the Holy Cross 2010 — 2014
Bachelor's degree, Sociology, Deaf Studies, Junior
Department of Veterans Affairs November 2012 - Present
Office Ally, LLC December 2011 - January 2013
Industrial Training International, Inc January 2011 - June 2011
Charter Communications April 2007 - June 2008
Strategic Resources Inc June 2004 - June 2006
Wells Fargo Home Equity April 2001 - April 2002
CoreStaff Temporary Services September 2000 - April 2001
REI June 1998 - June 2000
Skills
Customer Service, Training
Education
Clark College 2008 — 2010
AAS, Social Science / Human Development
Washington State University
Charter Communications July 2014 - Present
Monsanto July 2012 - July 2014
Experis October 2011 - July 2012
Wells Fargo Advisors October 2011 - July 2012
U.S. Census Bureau -- Census Coverage Management November 2009 - June 2010
Tech Partners May 2007 - February 2008
Next Gen Tech February 2004 - May 2007
Amdocs 1998 - 2003
Anheuser Busch 1991 - 1996
McDonnel Douglas 1982 - 1991
Skills
Leadership, Human Resources, Marketing, Data Warehousing, SDLC, Business Analysis, Visio, Vendor Management, SharePoint, Requirements Analysis, Process Improvement, Requirements Gathering, Business Intelligence, Project Management, Applicant Tracking...
Education
Lindenwood University 1989 — 1991
BS, Business
Chaminade University of Honolulu 1974 — 1978
Punahou School 1967 — 1974
Punahou School 1967 — 1973
Infinity Marketing - Greenville, SC January 2006 - Present
Charter Communications October 2001 - July 2004
InterMedia Cable Partners May 1998 - October 2001
Comcast July 1997 - May 1998
Skills
Advertising, Editing, Marketing Communications, Media Buying
Education
College of Charleston 1995 — 1997
Bachelors, Communications
Charter Communications August 2013 - Present
AMSA, Inc. 2009 - 2013
ACI September 2006 - February 2009
Site Services May 2003 - July 2006
Skills
Computer Hardware, Software, Microsoft Technologies, Computer Network..., Microsoft Office, Microsoft Word, Microsoft Excel, Direct Sales, Technology, Software Installation, Computer Repair, Computer Building, Sales Presentations, ACT!, Technical Support, Hardware, Computer Security, Troubleshooting, VPN, Management, Blackberry Enterprise..., Customer Service, Sales
Education
Home School 1988 — 1998
High School, General education with an emphasis on electronics and computer technology., 4.0
College of the Albemarle
American Concrete Services, Inc. 2013 - Present
Morgan Corp. 2007 - 2013
Chapman Grading and Concrete 2004 - 2005
USC Upstate 2004 - 2005
Spartanburg Technical College 2003 - 2005
Charter Communications 2001 - 2002
Time Warner Cable 1983 - 2001
Skills
Construction, Construction Management, Engineering, Project Management, Change Orders, Data Management, Process Evaluation and..., Compliance Procedures, Procedure..., Subcontractor/Vendor..., Software Documentation, Construction Safety, Budgets, Project Estimation, Contractors, Contract Negotiation, Project Planning, Subcontracting, Value Engineering, Contract Management, Process Scheduler
Education
Clemson University
Bachelor's degree, Construction Science & Management
Spartanburg Technical College
Associate's degree, Civil Engineering Technology
Charter Communications 2013 - Present
Skills
Talent Acquisition, Cold Calling, Networking, Screening, Talent Management, Recruiting, Onboarding, Sourcing, Executive Search, Interviews, Technical Recruiting, Cloud Computing, Applicant Tracking...
Education
Fordham University 1980 — 1983
BS, Philosophy
City University of New York
Integrated Power Services March 2015 - Present
Integrated Power Services December 2013 - March 2015
Leigh Fibers January 2011 - November 2013
Leigh Fibers January 2009 - January 2011
Leigh Fibers October 2007 - January 2009
Entercom 2006 - 2007
Charter Communications 2005 - 2006
Charter Communications 2004 - 2005
Skills
Strategic Planning, Manufacturing, Textiles, Business Strategy, Negotiation, Account Management, New Business Development, Salesforce.com, SAS programming, AS400 system, Quantitative Analytics, Data Analysis, Market Research, Pricing, Marketing Strategy, Start-ups, International Business, Purchasing, Customer Service, Sales Management, Analysis, B2B, Cross-functional Team..., Business Development, SEO, CRM, Forecasting, Product Development, Product Marketing, Advertising, Management, Sales, Competitive Analysis, Marketing, Strategy, Project Planning, Brand Development, Social Networking, Budgets, Customer Satisfaction
Education
Clemson University 2001 — 2003
MBA, Marketing Research and Statistical Analysis
Clemson University 1997 — 2001
BS - Management, Operations Management and Supervision
Gannett April 2009 - Present
Charter Communications August 2005 - September 2008
MCI Telecommunications 1999 - 2005
Day & Zimmerman January 1999 - June 1999
Skills
Employee Relations, Performance Management, Coaching, Talent Management, Talent Acquisition, Onboarding, Recruiting, Call Center Development, Personnel Management, Management, Benefits Administration, Deferred Compensation, HR Policies, Workforce Planning, Succession Planning, Human Resources, Call Centers, Employee Engagement, Employee Benefits, HRIS, Applicant Tracking..., Hiring, Training, Technical Recruiting, Interviews, College Recruiting, Employee Training, Temporary Placement, Leadership, Leadership Development
Education
Clemson University 1997 — 1999
M.H.R.D., Human Resouce Development
Clemson University 1997 — 1999
Masters, Human Resource Development
Lander University 1987 — 1992
BA, Communication
Charter Communications June 2011 - Present
Charter Communications August 2010 - June 2011
Charter Communications April 2010 - September 2010
Charter Communications February 2008 - April 2010
Charter Communications December 2006 - February 2008
Sam's Club June 2006 - December 2006
The Sharper Image May 2005 - June 2006
EB Games November 2003 - May 2005
Skills
Cisco Technologies, Routers, Troubleshooting, CMTS, Routing, OSPF, VoIP, uBR10012 CMTS, RF-Gateway10, Network Engineering, Microsoft Office, EIGRP, Cisco IOS, IT Service Management, CSG, Arris E6000, Switches, WAN, IP, Telecommunications, Ethernet, Networking, CCNA
Education
Chaffey College 2009 — 2009
Cisco
North 1999 — 2003
Diploma, Global Business & Technology Academy
Worcester Public Schools August 2014 - Present
Worcester Public Schools October 2009 - Present
Consumer United April 2013 - October 2013
Charter Communications August 2009 - April 2013
Clark University August 2006 - May 2008
Saint Gobain Weber S.A. January 2008 - April 2008
The Hanover Insurance Group April 2004 - August 2006
Skills
Risk Management..., Language Services, Project Coordination, Focus Groups, Property & Casualty..., Network Administration, Management Consulting, Organizational..., Database Administration, Claim, Analysis, Insurance, Management, Marketing
Education
Clark University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Worcester State University 2001 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Unidad Educativa International School
Unidad Educativa International School
Universidad Católica de Santiago de Guayaquil
Universidad Católica de Santiago de Guayaquil
Charter Communications August 2013 - Present
itaas, Inc February 2013 - July 2013
MDAS/Concurrent Computers Corp. January 2007 - November 2012
Maximus October 2006 - January 2007
Charles Schwab December 2005 - October 2006
Lockheed Martin May 2005 - October 2005
Teknowledge August 2004 - April 2005
Skills
Quality Assurance, Software Project..., Requirements Analysis, Team Building, Project Management, Leadership, SDLC, Team Management, Testing, Agile Methodologies, Business Analysis, Program Management, Integration, Software Engineering, Troubleshooting, Telecommunications, Product Management, PMP, Business Intelligence, Software Development
Education
Cleveland State University 2004 — 2008
MBA
Cleveland State University 2001 — 2002
Bachelor's
The George Washington University - School of Business
Pursuing Master's Certification
Charter Communications April 2012 - May 2015
Comcast Cable 2009 - 2011
Comcast Media Center 2003 - 2009
Comcast 1999 - 2003
Jones Intercable 1998 - 1999
Jones Intercable 1995 - 1998
Jones Intercable, Inc 1992 - 1994
Skills
Product Development, Launching Of New..., Product Management, Team Leadership, Telecommunications, Video, Program Management, Strategic Planning, Cross-functional Team..., Competitive Analysis, Product Marketing, Business Planning, Financial Modeling, VOD, Interactive TV, Leadership, SaaS, Mobile Devices, Project Management, Strategic Partnerships, Product Launch, New Business Development, B2B, Broadband, Team Building, Strategy, Marketing, Management
Education
University of Denver - Daniels College of Business
MBA
Clark University
BA, Mathematics
Daniel Hand High School
Charter Communications March 2014 - Present
Cablevision July 2013 - February 2014
Cablevision February 2009 - July 2013
Cablevision February 2009 - June 2013
d exposito & Partners November 2008 - February 2009
d exposito & Partners October 2007 - October 2008
The Bravo Group July 2007 - October 2007
The Bravo Group August 2006 - June 2007
The Bravo Group June 2004 - August 2006
Skills
Integrated Marketing, Multicultural Marketing, Advertising, Digital Strategy, Digital Marketing, Marketing Strategy, Online Advertising, Social Media Marketing, Direct Marketing, Analytics, Management, Marketing, Interactive Marketing, Mobile Marketing, Budgets, Creative Strategy, Customer Insight
Education
City University of New York-Herbert H. Lehman College
Lehman College, City University of New York
Bachelor of Arts, Economics
Aeris Communications April 2008 - Present
Aeris Communications April 2008 - August 2010
Charter Communications October 1999 - March 2008
Education
Claremont McKenna College 1996 — 1999
Net Health December 2008 - Present
Net Health Systems, Inc. February 2004 - December 2008
True Commerce June 2003 - October 2003
University of Pittsburgh April 2001 - June 2003
Sarcom 2000 - 2001
Charter Communications June 1998 - June 2000
USA OnRamp March 1994 - November 1996
Skills
Account Management, Strategic Planning, Team Building, Marketing Strategy, Healthcare, Business Development, Team Leadership, Strategic Leadership, Marketing Communications, Marketing, Healthcare Information..., Strategic Human..., Organizational Culture, Values-based Leadership, Benefits Administration, Compensation & Benefits..., Recruiting, Corporate Events, Ideation, Creative Problem Solving, Legal Compliance, Training, Customer Service, Management, Leadership, Strategy
Education
Clarion University of Pennsylvania 1989 — 1993
Bachelor of Arts, English, Writing Concentration
Trendset Inc August 2012 - Present
Charter Communications 2002 - 2004
Charter Communications 2000 - 2002
Skills
Software Development, Leadership, Integration, Troubleshooting, Network Administration, System Administration, Microsoft SQL Server, Active Directory, WAN, Process Improvement, Project Management, Telecommunications, Networking, Unix, Routers, Switches, HTML, Project Planning, Cisco Technologies, Databases, VoIP, Call Centers, SQL, Database Design, Linux, Windows, Data Analysis, Network Security, Management, Analysis, TCP/IP, Access, Operating Systems, VMware, DHCP
Education
Clemson University 1990 — 1992
None, Pre Med Major English and Psychology Minor
Immedion September 2014 - Present
Immedion October 2011 - September 2014
Charter Communications December 2010 - October 2011
Charter Communications June 2010 - December 2010
Charter Communications April 2007 - June 2010
Skills
Cisco IOS XR, MPLS, VPLS, ROADM, BGP, IPv6, OSPF, ISIS, MEF, CCNA, Cisco IOS, Fiber Transport, Cisco Routers, Cisco Certified, DOCSIS, Network Architecture, Network Engineering, QoS, Multicast, Cisco Technologies, DWDM, Network Administration, Routers, Switches, Network Design, Routing, EIGRP, Ethernet, WAN, MPLS VPN, Routing Protocols, VPN, Cisco Nexus, IP, RIP, LAN-WAN, Firewalls, TCP/IP, VLAN, STP, DHCP, Networking, SNMP, Switching, IOS-XR, Fiber Optics, Optical Fiber, Computer Network..., HSRP, VoIP
Education
Greenville Technical College 2009 — 2009
CCNA, Cisco CCNA
College of Charleston 1999 — 2004
Wren High School 1994 — 1999
Diploma
Fidelity Investments June 2006 - October 2009
Fidelity Investments June 2006 - October 2009
Fidelity Investments June 2006 - October 2009
Charter Communications October 2003 - June 2006
Charter Communications October 2003 - June 2006
Education
Clark University
MBA, Global Business
Worcester State University
Bachelor of Arts, Spanish
Bartech Group March 2015 - Present
Keller Williams Real Estate December 2012 - March 2015
Frontier Communications June 2010 - May 2011
APB Consulting 2010 - 2010
Verizon Telecom October 2004 - July 2009
Time Warner Cable January 2003 - October 2004
Charter Communications 2001 - 2002
Time Warner Cable 1995 - 2001
Cox Communications 1978 - 1995
Times Mirror Cable 1978 - 1995
Skills
Broadband, Telecommunications, Fiber Optics, VoIP, Telephony, Computer Network..., Optical Fiber, Wireless, IP, IPTV, Ethernet, Network Design, ATM networks, Call Center, DSL, Cabling, VOD, T1, MPLS, SDH, Troubleshooting, Sales Engineering, Cisco Technologies, RF, DWDM, Switches, Customer Retention, Integration, Direct Sales, Network Architecture, Managed Services, Data Center, Wireless Networking, Training, Provisioning, Routers, SIP, Strategic Partnerships, Routing, LAN-WAN, WAN, Network Engineering, TCP/IP, Networking, Product Management, Technical Support, Vendor Management, Call Centers, Customer Experience, Cellular Communications
Education
Christian Brothers University
Indiana University Bloomington
Purdue University
Teleperformance August 2013 - April 2015
Charter Communications January 2004 - June 2012
Skills
Call Center, Team Leadership, Workforce Management, Customer Satisfaction, Telecommunications, Customer Service
Education
Central Florida Community College 1994 — 1997
Associate of Arts (A.A.), Mathematics, 3.8 GPA
College of Central Florida 1994 — 1997
Associate of Arts (A.A.), Mathematics
Southern California Edison February 2010 - Present
Children's Fund of the Inland Empire July 2007 - June 2013
Charter Communications 2003 - 2008
Charter Communications 2001 - 2003
Charter Media 2000 - 2001
Charter Media 1997 - 2000
TCI Media Services 1993 - 1997
Skills
Budgets, Operations Management, Sarbanes-Oxley, Supply Chain Management, Customer Service, Internal Audit, Forecasting, Telecommunications, Data Analysis, Capital Budgeting, PeopleSoft, Sarbanes-Oxley Act, Income Statement, Call Center, Mergers, Financial Analysis, Contract Negotiation, Process Improvement, Strategic Planning, Analysis, Mergers & Acquisitions, Finance, Business Process..., Cross-functional Team..., Leadership, Call Centers, Management, P&L
Education
UC Berkeley - Extension 2009 — 2012
Professional Certificate, Accounting, With Distinction
Claremont Graduate University 1994 — 2000
M.A., Politics
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 1994 — 1999
MBA, Management
University of Redlands 1989 — 1993
B.A., Political Science / Environmental Studies
Puyallup High School
Charter Communications July 2001 - Present
United States Marine Corps June 1997 - June 2001
Education
Champlain College 2004 — 2011
Bachelor, Computer and Digital Forensics
ITT Technical Institute 2004 — 2006
AA, Computer Network Systems
Charter Communications August 2012 - Present
Charter Communications February 2004 - August 2012
Uvision cable 1999 - 2003
willamette broadband 1998 - 2003
viacom cable 1990 - 1992
Skills
Broadband, Optical Fiber, Cabling, Telephony, Fiber Optics, VoIP, RF, Telecommunications, Ethernet, Cable Television, Wireless, Troubleshooting, HFC, Cable Modems, DOCSIS, Network Design, MPLS, Routers, Networking, LAN-WAN, DWDM, DSL, Training, Network Engineering, Provisioning, Internet Services, Call Centers, Quality Assurance, Coax, Cables, Broadband Access, Outside Plant, Fiber Optic Networks, Wireless Networking, WAN, Fusion Splicing, WiFi, TCP/IP, Software Installation, Modems, Routing, Co-location, Network Architecture, Cable Broadband
Education
Chemeketa Community College
Law Enforcement
Sprague High
Charter Communications 1999 - 2003
Skills
Benefits Administration, HRIS, Employee Relations, Onboarding, Workforce Planning, Employee Benefits
Education
Chapman University
Master's degree, Human Resources Management and Services
GE Global Research August 2014 - Present
GE Global Research July 2013 - August 2014
General Electric July 2011 - July 2013
USDA-ARS September 2010 - January 2011
Charter Communications August 2008 - August 2010
Best Buy August 2006 - August 2007
SecureIT Partners August 2003 - August 2007
Martin Memorial Hospital September 2004 - December 2004
Skills
Java, C++, Linux, C, Python, JavaScript, SQL, Agile Methodologies, Android, Software Development, PHP, Oracle, Network Administration, Software Engineering
Education
North Carolina State University 2013 — 2016
MS, Computer Science
Clemson University
BS, Computer Information Systems
Clark Advanced Learning Center
Charter Communications October 1983 - Present
Skills
Employee Relations, PeopleSoft, FMLA, Employee Recognition, HRIS, Employee Benefits, HR Policies, Onboarding, Benefits Administration, Workforce Planning, New Hire Orientations, ADP Payroll, Taleo, Applicant Tracking..., Deferred Compensation, Call Centers, Employee Engagement, Talent Acquisition, Coaching, Human Resources, Talent Management, Union Avoidance, Affirmative Action, Performance Management, Labor Relations, SPHR, Vendor Management, Recruiting, Personnel Management, Succession Planning, Employee Handbooks, Job Descriptions, Interviews, Employment Law, Temporary Placement, College Recruiting, Hiring, Payroll, Career Development, Employee Training, HR Consulting
Education
Clemson University - College of Business and Behavioral Science
Bachelor of Science (BS), Sociology
Charter Communications 2007 - 2011
Charter Communications 2003 - 2007
Verizon Wireless 2001 - 2002
Digital Equipment Corporation/Compaq 1995 - 1999
Skills
Telecommunications, Cable Broadband, Retention Management, Sales Management, Quality Management, Call Center, Customer Service, Customer Experience..., Customer Retention, Project Management, Performance Management, Performance Metrics, Team Leadership, Cross Functional Team..., Process Improvement, Problem Solving, Training, CSG
Education
Clark University
B.A. Social Sciences, magna cum laude
Lincoln County Board of Realtors July 2005 - Present
Charter Communications July 1996 - January 2005
Skills
Real Estate, Customer Service, Sales, Marketing Strategy, Marketing, Negotiation, Short Sales
Education
Chemeketa Community College
Business Administration and Management, General
Travelers September 2013 - Present
Charter Communications 2007 - 2012
Charter Communications June 2004 - November 2007
M&M Mars June 2001 - May 2004
Skills
Broadband, Call Center, Sales Management, Sales & Marketing..., Sales Management..., Communications Audits, Event Management, Direct Sales, Outside Sales, Coaching Staff, Cross-functional Team..., Telecommunications, Call Centers, Strategic Partnerships, Marketing, Sales, Recruiting, Management, Account Management, Budgets, Customer Experience, Customer Retention, Sales Operations
Education
Lee University 2002 — 2004
undergrad, CIS
Cleveland State Community College 2001 — 2003
Associate of Science (AS), Computer and Information Sciences, General
DIRECTV February 2013 - Present
Time Warner Cable January 2007 - April 2012
Charter Communications June 2002 - January 2008
Skills
Telecommunications, VoIP, LAN-WAN, Routers, WAN, Call Center, Cisco Technologies, IP, Broadband, Switches, T1, Ethernet, Cabling, Computer Network...
Education
Cerritos College 1988 — 1992
AA, Auto-Cad
Account Executive Medi-Home Hospice May 2015 - Present
Greenville News December 2013 - May 2015
Hearst Media Services May 2012 - August 2013
The Hummingbird Group Inc. December 2000 - December 2012
Spartanburg Herald-Journal June 2004 - May 2012
Charter Communications June 1986 - 2001
Skills
Advertising, Marketing, Social Media, Advertising Sales, Email Marketing, Social Media Marketing, Digital Media, Online Advertising, Lead Generation, Voice Over, Facebook, Newspaper, Leadership, Digital Marketing, Sales, Online Marketing, Multimedia, Newspapers, Marketing Communications, SEO, Salesforce.com, Community Service, Volunteering, Motivational Speaking
Education
Clafin University
Communication and Media Studies
Claflin University
Charter Communications June 2010 - Present
Forman Christian College August 2004 - July 2005
MCI Telecommunications 1987 - 2004
Watkins, Vandiver, Kirven, Gable and Gray August 1982 - April 1987
Education
University of South Carolina School of Law 1979 — 1982
JD, Law
Clemson University 1975 — 1979
BA, Political Science
Charter Communications February 2015 - Present
Comcast Cable Corporation April 2007 - February 2015
Sappahire Technologies October 2006 - April 2007
Skills
TCP/IP, Telecommunications, VoIP, IP, Switches, Windows Server, Cisco Technologies, Unix, SDLC, Requirements Analysis, Windows 7, printer troubleshooting, Mobile Devices, SCCM, LAN-WAN, Microsoft Office, Microsoft Project, Microsoft Lync, BMC Remedy AR System, iPad Support, Technical Writing, Networking, Help Desk Support, IT Operations, System Deployment, BMC Remedy, Databases, Troubleshooting, Checkpoint Security, Windows 8, Technical Support, Leadership
Education
Comcast University
Project Management eCertification, Project Management
Coastline Community College 1986 — 1992
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Coastline Community College
Legal Assisting Certificate, Legal
New Horizons Computer Learning Center
CompTIA Project + Certiication, Project Management
Aegion Corporation December 2014 - Present
Charter Communications October 2012 - November 2014
Oakwood Systems Group March 2012 - September 2012
Mintel Learning Institute September 2003 - June 2005
Stratecon April 2003 - August 2003
Skills
Business Analysis, SQL, Business Intelligence, Requirements Analysis, Visio, SharePoint, Agile Methodologies, Analytics, Databases, Microsoft SQL Server, Data Analysis, Project Management, Oracle, Requirements Gathering, Data Mining, Business Process..., HTML, XML, Agile Project Management, Data Warehousing, ETL, Data Modeling, Troubleshooting, Solution Architecture, SSIS, Security
Education
Claremont Graduate University 2002 — 2003
MS, E-Commerce
Sichuan University 1999 — 2002
MS, Information Science
Sichuan University 1995 — 1999
BS, Information Science
Shou guang Highschool 1991 — 1995
Pac West Security Systems April 2014 - Present
CW Supplies December 2010 - March 2012
ReMax Classics December 2009 - November 2010
Transworld Systems Inc December 2008 - November 2009
Charter Communications March 1984 - November 2008
Skills
General Office Skills, Call Center Support, Customer Service..., Dispatch, Posting, Problem Complaint..., Sales, Specialized Help..., Career Development, Certification in..., Entry Level HR, Incenttives Awards, Management Employee..., Needs Assessment, New Hire Orientations, Performence Measurement, Employment Testing, Progressive Discipline, Reporting, Sexual Harassment..., Team Performance, Trainer, Training Specialist, Small Business, Social Networking, Customer Service, Training, Call Center, Coaching, Human Resources, Technology Needs..., Customer Retention, Pre-employment Testing, Marketing, Management, Direct Sales, Call Centers, Customer Satisfaction, Project Planning, Salesforce.com, Team Building, Account Management, Leadership
Education
Cerritos College 1976 — 1977
Business/Psychology
Office Occupation Center 1975 — 1976
John Glenn High School 1968 — 1972
General Studies
Perceptions Group January 2015 - Present
Charter Communications May 2003 - November 2004
Celluphone 2002 - 2003
Verizon Wireless 1999 - 2002
Verizon Wireless 1994 - 1999
Skills
Customer Retention, Customer Experience, Strategic Partnerships, Telecommunications, B2B, Sales Management, Direct Sales, Account Management, Customer Satisfaction, Sales, Team Building, Sales Process, Retail Sales, P&L Responsibility, Business Operations, Partnership Marketing, Sales Operations, Leadership, New Business Development, Operational Efficiency, Lead Generation, Strategy, Product Marketing, Marketing Strategy, Advertising, Management, Start-ups, Social Media Marketing, Social Networking, Online Marketing, Strategic Planning, P&L Management, CRM
Education
Chapman University
BA, Organizational Leadership
Henry Schein September 2008 - January 2012
Charter Communications July 2003 - August 2008
CIGNA UK HealthCare Benefits June 2000 - June 2001
Skills
Microsoft Office, Word, Excel, PowerPoint, Mac OS, Customer Service, Human Resources, Leadership, Management, Microsoft Excel, Microsoft Word, Team Building, Team Leadership, Training, Troubleshooting
Education
Clemson University 2012 — 2014
Master of Human Resource Development
University of South Carolina Upstate 2003 — 2006
Interdisciplinary Studies, Business, Communication and Sociology, 3.0
Greenville Technical College 2001 — 2003
Associate of Arts Degree, Customer Service Management
Clemson University
Master's Degree, Human Resources Development
Premier Studios July 2010 - Present
Kelly Services October 2014 - May 2015
Charter Communications June 2000 - October 2013
Skills
Telecommunications, Optical Fiber, VoIP, Broadband, Call Center, Computer Network..., IP, Telephony, Ethernet, Customer Satisfaction, Routers, Wireless, WAN, Cisco IOS, Call Centers, MPLS, T1, Troubleshooting
Education
Southwestern Illinois College 1996 — 1997
Clearwater Christian College 1995 — 1996
Kaiserslautern American High School 1991 — 1995
High School
L.E.S. Lenders Express December 2009 - Present
Transworld Systems November 2008 - December 2009
Charter Communications March 1984 - November 2005
Education
Cerritos College 1976 — 1978
Washington State Department of Social and Health Services (DSHS) September 2014 - Present
Internal Revenue Service October 2010 - January 2015
Charter Communications June 2006 - July 2009
Gordon's Jewelers October 2005 - June 2006
Interstate Connections March 2005 - September 2005
Qwest Communications June 2002 - August 2004
J Jewelers October 1993 - November 2003
The Hanover Insurance Group July 2000 - April 2001
Skills
Accounting, Accounts Payable, Analysis, Budgets, Call Centers, Customer Satisfaction, Customer Service, Finance, Invoicing, Management, Sales, Telecommunications, Time Management, Accounts Receivable
Education
Fort Vancouver High School
High School or, Electronics
Clark College
Accounting
Clark County Vocational Skills Center
Certificate, Electronics
Charter Communications October 2006 - Present
Charter Communications August 2009 - April 2010
US Army March 2004 - March 2010
US Army March 2004 - March 2010
Charter Communications February 2008 - August 2009
Dominos Pizza October 2003 - June 2005
Ralphs Supermarket August 2002 - October 2003
Skills
Troubleshooting, Training, Time Management, Military, Customer Service, Security, Supervisory Skills, Army, Sales, Call Center, Security Clearance, Team Leadership, Military Experience, Leadership, Operations Management, Microsoft Office, Outlook, Security+, Logistics, Access
Education
Fullerton College 2011 — 2013
Business Administration and Management, General
Chaffey College 2009 — 2011
Associate of Science (A.S.), Administration of Justice
US Army Transportation Center 2004 — 2005
West Covina High School 1998 — 2002
High School Diploma
Charter Communications May 2009 - Present
Puget Sound International September 2007 - March 2008
The Columbian June 2000 - September 2007
Skills
Interviews, HRIS, Employee Relations, Applicant Tracking..., FMLA, Taleo, Recruiting, PeopleSoft, Microsoft Excel, Onboarding, Administrative..., New Hire Orientations, Accounts Payable, Microsoft Word, Outlook, PowerPoint, Hiring, Administrative Support, Employee Engagement, Job Fairs, Spreadsheets, Screening Resumes, HR Policies, Meeting Planning, Concur, ADP Payroll, Interviewing Skills, Travel Planning, Pivot Tables, Microsoft PowerPoint, Microsoft Publisher, JDE Enterprise One, EEO/AA Compliance, Americans with..., ADP Payforce, Leave Administration, Crystal Reports, I-9 Compliance, Employee Wellness, Hiring Employees, Recruitment Advertising, EEO Compliance, EEO Reporting
Education
Clark College 2014 — 2016
Associate of Arts (AA)
Charter Communications January 2011 - Present
Ricoh Business Solutions March 2008 - January 2011
Alltel Wireless June 1992 - March 2004
Skills
Cold Calling, Sales, Networking, Wireless, Solution Selling, Direct Sales, Account Management, Salesforce.com, Customer Service, Sales Operations
Education
College of Charleston 1989 — 1991
Bachelors, Business and Finance
Minnesota State University Moorhead September 2011 - Present
Kappa Sigma Fraternity February 2011 - Present
Minnesota State University Moorhead September 2010 - Present
Minnesota State University Moorhead January 2009 - Present
US BANK CALL CENTER September 2008 - March 2011
PACIFIC HERITAGE INSURANCE March 2004 - September 2008
Charter Communications January 2008 - July 2008
MEDLEY COM / MULTI CABLE January 2004 - January 2008
Staples Business Advantage June 2002 - March 2006
Domino's Pizza July 2005 - December 2005
Skills
Customer Service, Microsoft Office, Inventory Management, Sales, Microsoft Excel, PowerPoint, Outlook, Team Building, Access, Training, Team Leadership, Microsoft Word, Customer Satisfaction, Troubleshooting, Computer Hardware, Project Planning, Time Management, Research, Teamwork, Process Improvement, Non-profits, Process Scheduler, Fundraising, Event Planning, Program Management, Social Networking, Management, Human Resources, Networking, Public Speaking
Education
Minnesota State University, Moorhead 2009 — 2014
Finance, Economics, Banking
Chaffey College 2001 — 2003
BUSINESS, Business, Management, Marketing, and Related Support Services
MILLER HIGH SCHOOL 1997 — 2001
A.B; HIGH SCHOOL DIPLOMA
BIOTRONIK August 2014 - Present
American Red Cross November 2012 - Present
Silver Star Search and Resuce September 2012 - Present
Himes Photography Electrical Design EngineerMicro Systems Engineering Inc.May 2014 - August 2014
Washington State University 2011 - May 2013
Charter Communications October 2001 - June 2010
Radar,Inc June 1999 - February 2001
Skills
Programming, Technical Support, Matlab, Microsoft Office, Soldering, Project Planning, Windows, Microcontrollers, Customer Service, C, Linux, Computer Hardware, Pspice, Cross-functional Team..., Design of Experiments, Component Engineering, Medical Device R&D, RF Engineering, Renewable Energy, Research, Feasibility Studies, C Programing, Computer Architecture, Statistics, Statistical Data..., Alternative Energy, Project Management, VLSI, Physics, Database Design, Database Administration, Electronics Repair, Windows 7, Adobe Acrobat, Military Experience, Computer Repair, Sales Process, Sales Presentations, Sales, Customer Acquisition, Customer Retention, Fundraising, Video Editing, Adobe Creative Suite, Wedding Photography, Studio Photography, Event Photography, Portrait Photography, Security System Design, Search and Rescue
Education
Washington State University 2011 — 2014
BSEE, Electrical Engineering, with Mechanical Engineering
Clark College 1998 — 2011
AS, AA, Electrical, Computer and Mechanical Engineering
SHDR, a division of BB&T Insurance Services April 2005 - Present
Robert Half International for Nuvox Communications April 2004 - January 2005
Charter Communications April 2000 - September 2003
Federal Home Loan Bank of Atlanta April 1987 - April 2000
Skills
Project Management, Process Improvement, Information Technology, System Conversion, Recruiting, Vendor Management, Visio, Leadership, Personnel Management, System Implementations, Disaster Recovery, Compliance, SQL, Queries, Website Administration, Microsoft Office, MS Project, Reporting & Analysis, Data Analysis, IT Infrastructure..., LAN-WAN
Education
Clemson University
Greenville Technical College
Compass Group North America October 2009 - Present
Wal Mart Distribution April 2002 - October 2009
Charter Communications July 2000 - March 2002
Skills
Food Service, Food Safety, Income Statement, Key Account Development, Inventory Management, Materials Management, Warehouse Management, Inventory Control, Inventory Analysis, Inventory Accuracy, Route Planning, Forklift Operator, Customer Service, Customer Retention, Quality Management, Accounting, Purchasing, P&L, Profit, Grocery
Education
Chippewa Valley Technical College 1992 — 1995
Associate's degree, Marketing
DIRECTV September 2005 - January 2013
Charter Communications May 2001 - February 2003
Charter Communications September 1988 - May 2001
Education
Clark College 2004 — 2005
Addictions Counseling
Western Seminary 2004 — 2005
MA in counseling
Washington State University 2003 — 2004
Bachelor's degree, Psychology, Graduated
Charter Communications August 2008 - December 2012
Charter Communications 2006 - 2008
Charter Communications 2003 - 2006
Skills
Direct Marketing, Marketing Strategy, Product Marketing, Marketing Communications, Marketing Management, Digital Marketing, Marketing, B2B, Integrated Marketing, Account Management, Email Marketing, Salesforce.com
Education
Clemson University 1997 — 2001
Bachelor of Marketing, Marketing
Charter Communications September 2010 - Present
Charter Business December 2006 - September 2010
Adelphia Communications June 2000 - August 2006
US West !nterprise June 1995 - December 1998
Hill Associates May 1989 - June 1995
Att Bell labs 1984 - 1986
Skills
Ethernet, IP, MPLS, VoIP, Wireless, Telecommunications, Network Design, Fiber Optics, WAN, Cisco Technologies, Routing, Routers, TCP/IP, BGP, SIP, Telephony, LAN-WAN, Optical Fiber, OSPF, Data Center, Network Engineering, Broadband, Switches, DWDM, QoS, Metro Ethernet, DSL, T1, Computer Network..., Network Architecture, Networking, Troubleshooting, Unified Communications, Cisco IOS
Education
Rochester Institute of Technology 1999 — 2004
Bachelor of Science (BS), Electromechanical Technology/Electromechanical Engineering Technology, 3.49
Champlain College 1988 — 1989
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician, 3.89
Vermont Technical College 1982 — 1984
Associate of Science (A.S.), Mechnical Engineering Technology, 3.78
Time Warner Cable December 2011 - Present
Matrix Communications October 2009 - December 2011
Charter Communications October 2006 - October 2009
Skills
Telecommunications, VoIP, Wireless, Managed Services, Call Centers, IP, MPLS, Account Management, Ethernet, Customer Satisfaction, Management, Customer Experience, Outsourcing, Process Improvement, Sales Operations, Team Leadership, Vendor Management
Education
Western Illinois University 1990 — 1992
Bachelor's degree, Law Enforcement Administration
College of DuPage 1987 — 1990
Associates of Science, Psychology
HMS February 2010 - Present
Charter Communications October 2007 - September 2009
Heartland Medical 2002 - 2007
Skills
HIPAA, Healthcare, Healthcare Information..., Medicare, Process Improvement, Hospitals, Customer Service, Microsoft Excel
Education
Cleveland Institute of Electronics 2003 — 2004
Associates, Electronics
Atherton High School 1999 — 2002
Fort Lawless January 2013 - Present
Charter Communications August 2007 - October 2012
Citi January 2006 - August 2007
Dun and Bradstreet June 1983 - April 2005
Skills
Zenger Miller Team..., Process Reviews, Frontline Leadership, Staff Consulting, Advanced Leadership..., Coaching, Targeted Selection..., Call Center Metrics, Credit Analysis, Credit Risk, Credit Cards, Credit Management, Cable Television, Internet, Telecommunications, Balance Sheet Review, Team Building, Motivation, Financial Analysis, Fast-paced, Team Leadership, Call Centers, Strategic Planning, Leadership, Marketing Strategy, Software Documentation, Customer Service, Reviews, Strategic Partnerships, Start-ups, Sales Management, Management, Training, Outsourcing, Business Analysis, Sales, Time Management, Finance, Interviews, Customer Experience
Education
Clemson University
Bachelor of Science (BS), Industrial Management