Charter Communications
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Headquarters: Stamford, Connecticut, United States CEO: Thomas Rutledge (13 Feb 2012–) Revenue: 41.58 billion USD (2017) Number of employees: 94,800 (December, 2017) Subsidiaries: Spectrum Management Holding Company, LLC, Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications Employees
Charter Communications August 2014 - Present
InstaLoan July 2011 - December 2013
AT&T Mobility December 2005 - July 2010
Skills
Data Analysis, Access, Research, Software Documentation, Microsoft Excel, PowerPoint, Databases, Non-profits, Public Speaking, Leadership, Strategic Planning, Customer Service, Analysis, Banking, Budgets, Human Resources, Management, Microsoft Office, Microsoft Word, Sales, Teamwork, Training, Negotiation, Social Networking, Customer Experience, Marketing, Time Management, Customer Satisfaction, Financial Analysis, Data Entry, Process Improvement, Team Building
Education
Columbia Southern University 2014 — 2015
Bachelor's Degree, Business Administration and Management, General, 4.0
SSM Health Care November 2010 - March 2014
Lindenwood University March 2007 - September 2010
Anheuser-Busch 1998 - 2007
Anheuser-Busch 1998 - 2007
Charter Communications August 2004 - February 2005
Enviro - Chem 1998 - 1998
Ameritech 1996 - 1998
Ameritech Cellular 1995 - 1998
United States Air Force 1979 - 1995
Skills
IT Management, System Administration, Solution Implementation, Program Management, Military Experience, People Skills, Help Desk Support, Active Directory, Windows Server, VMware, Servers, Security, Networking, Microsoft Office, Microsoft Exchange, Troubleshooting, Firewalls, Cisco Technologies, Wireless Networking, Information Technology, Disaster Recovery, Hardware, SharePoint, Team Leadership, Network Security, Data Center, Antivirus, Software Documentation
Education
Lindenwood University
BA
Community College of the Air Force
Certification
Carboline Company August 2014 - Present
Charter Communications July 2013 - August 2014
Heetco, Inc. July 2011 - July 2013
United Community Credit Union July 2011 - August 2012
Culver-Stockton College October 2008 - May 2011
Niemann Foods, Inc. May 2010 - August 2010
Skills
Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Leadership, Organization, Microsoft Office, Finance, Time Management, Analysis, Accounting, Access, Great Plains Software, Budgets, Auditing, Financial Reporting, General Ledger, Financial Analysis, Invoicing
Education
Quincy University 2011 — 2012
Master of Business Administration, Business Administration and Management, General
Culver Stockton College 2007 — 2011
Bachelor of Science, Accounting and Finance
SVG Real Estate Firm February 2014 - Present
Steve Volkers Group / Keller Williams Realty September 2009 - January 2014
Spectrum Health June 2005 - October 2006
Charter Communications June 2000 - March 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., Newsletters, Event Planning, Outlook, Social Networking, Team Leadership, Customer Service, New Business Development, Fundraising, WordPress, Leadership, Budgets
Education
Cornerstone University 1996 — 2000
Bachelor of Arts (B.A.), Communications
Cornerstone University 1996 — 2000
Marketing and Communications
Charter Communications September 2015 - Present
Cisco March 2015 - July 2015
Charter Communications October 2012 - February 2015
Archer Daniels Midland November 2011 - July 2012
TEKsystems June 2011 - July 2011
The University of Chicago June 1994 - July 2011
The University of Chicago July 1994 - December 2010
The University of Chicago June 1994 - October 2010
Business Office - UofC Computation Center January 1988 - January 1994
University of Chicago January 1982 - January 1988
Skills
Switches, Perl, Routers, CCNA, DHCP, TCP/IP, Cisco Technologies, Servers, Troubleshooting, Network Automation, Cisco Routers, OSPF, DNS, Networking, Routing
Education
The University of Chicago 1980 — 1982
Ph.D., Near Eastern Languages and Civilization
Dallas Theological Seminary 1974 — 1978
Th.M., Old Testament Languages and Exgesis
University of Nebraska-Lincoln 1969 — 1974
B.S., Zoology
Cisco August 2013 - Present
ShowGo.tv July 2011 - December 2013
Campaigners June 2008 - August 2009
Campaigners, a division of Advantage Sales & Marketing 2008 - August 2009
USMP Agency part of the Marketing Arm June 2007 - April 2008
Comcast Networks- G4 TV February 2006 - April 2007
Adelphia Communications 2005 - 2005
Charter Communications 2002 - 2004
Verizon Americast July 2001 - July 2002
AT&T Broadband 1993 - 2001
Skills
Account Management, Relationship Marketing, Marketing, Strategic Planning, Retail, Operational Efficiency, Marketing Strategy, Strategic Partnerships, Digital Marketing, Product Marketing, Mobile Marketing, Social Media Marketing, Customer Acquisition, New Business Development, Online Advertising, Lead Generation, Integrated Marketing, Marketing Management, Brand Management, Start-ups, Entrepreneurship, CRM, Media Planning, Product Management, Strategy, Business Development, Leadership, Sales, Social Media
Education
Market Motive 2011 — 2011
Certification, Social Media
D'Amore-McKim School of Business at Northeastern University
MBA, Marketing and International Business
University of the Pacific
Bachelor of Arts (B.A.)
Charter Communications March 2014 - Present
MoneyGram International June 2013 - Present
JPMorgan Chase December 2011 - April 2013
AT&T December 2009 - December 2011
HealthCare Computer Corp February 2009 - December 2009
Sprint Nextel December 2006 - January 2008
Skills
Troubleshooting, Computer Hardware, Outlook, Help Desk Support, Wireless Networking, TCP/IP, Software Installation, Unix, Windows, Blackberry, Printers, OS X, FTP, Access, Service Desk, Remote Desktop, LAN-WAN, uni, Microsoft SQL Server, Software Documentation, Windows 7, Technical Support, SDLC, SQL, Testing, User Acceptance Testing, Test Planning, Regression Testing, Agile Methodologies, Windows XP, System Administration, Test Cases, Waterfall, Leadership, Manual Testing, JIRA, Selenium, Eclipse, Analysis, Test Strategy, Web Applications, Microsoft Excel, Operating Systems, Process Improvement, JUnit, HTML, Microsoft Office, System Deployment, Microsoft Word, Networking
Education
University of North Texas 2010 — 2012
Bachelor's degree, APTI - Professional Development, 3.0
Dallas County Community College 2006 — 2008
CIT - PC support, computer information tech
southwestern college 2006 — 2006
n/a, IT - Operation Systems
Thomas Jefferson High School 1996 — 2000
Diplomia
The University of Denver April 2015 - Present
Amy L Shoemaker Partnerships, LLC June 2014 - Present
Kennedy and Coe, LLC May 2006 - May 2014
Kennedy and Coe, LLC May 2006 - April 2011
Charter Communications February 2006 - April 2006
Cox Communications September 2001 - January 2006
Knight Ridder April 2000 - September 2001
Koch Industries, Inc. February 1997 - April 2000
Restaurant Management Company October 1995 - January 1997
Railroad Savings Bank December 1990 - October 1995
Skills
Succession Planning, Mergers, Employee Relations, Union Negotiations, Leading Change, Performance Management, Leadership Development, Executive Coaching, Banking, Strategic Planning, Employee Engagement, Coaching, Organizational..., Compliance, Applicant Tracking..., Talent Management, Mergers & Acquisitions, Training, Leadership, Negotiation, Change Management, Personnel Management, Deferred Compensation, Employee Benefits, Recruiting, HRIS, Management, Strategy, Employment Law, Business Development, Workforce Planning, Benefits Administration, Onboarding, Talent Acquisition, Technical Recruiting, Management Development, Temporary Placement, Organizational Design, Compensation & Benefit, HR Policies, FMLA, Organizational...
Education
Wichita State University 2008 — 2010
Master of Business Administration (M.B.A.), Executive Master Business Administration, 4.0 out of 4.0
Stanford University Graduate School of Business 2002 — 2002
Human Resource Executive Program
Cornell University 1998 — 1998
Inclusive Workplaces Workshop
University of Toledo 1980 — 1984
BBA, Human Resources Management
Charter Communications January 2015 - Present
Canon City Treasure July 2014 - Present
Big 5 Sporting Goods June 2013 - December 2014
Colorado Cougars of the American Basketball Association January 2012 - June 2013
Strive Functional Fitness January 2012 - June 2013
United States Air Force January 2004 - January 2012
Skills
Business-to-Business..., Operational Efficiency, Team Leadership, Innovation, Human Resources, Merchandising, Program Development, Sales, Cash Management, Microsoft Office, Spanish-speaking, Tactical Strength and..., Sports Nutrition, Motivation, Time Management, Strength Training, Strength & Conditioning, Functional Training, Fitness
Education
Marylhurst University 2013 — 2015
Master of Business Administration (MBA) - in Progress, General Management, 3.5 GPA
Nova Southeastern University 2010 — 2011
Bachelor of Science (B.S.), Exercise and Sport Science, 3.6 GPA
Community College of the Air Force 2004 — 2005
Associate of Applied Sciences, Electrical and Mechanical Technology, 3.5 GPA
Commerce Bancshares, Inc. May 2005 - Present
Charter communications January 2001 - June 2004
Education
Columbia College 2012 — 2014
Associate in Science in Business Administration Degree, Business Administration
hazelwood east
Charter Communications April 2013 - Present
Charter Communications November 2008 - Present
Charter Communications April 2007 - November 2008
Charter Communications November 2005 - April 2007
Charter Communications June 2005 - November 2005
Skills
Employee Benefits, Talent Acquisition, Social Media Marketing, Data Analysis, Customer Service, Windows, Training, Leadership, Microsoft Excel, Call Centers, Public Speaking, Broadband, Training Delivery, Strategic Planning, PowerPoint, Project Management, Process Improvement, Team Building, Instructor-led Training, Microsoft Word, Coaching, Employee Training, Management, Employee Relations, Customer Satisfaction, Team Leadership, Sales, Captivate, Organizational..., Performance Management, ADDIE, E-Learning, Needs Analysis, Blended Learning, Leadership Development, Instructional Design, Technical Training
Education
Columbia College 2001 — 2005
Bachelor of Science in Business Administration with a Marketing Major and Management Minor, Marketing and Management
Indiana Department of Correction December 2014 - Present
Charter Communications November 2013 - July 2014
Department of Veterans Affairs January 2013 - September 2013
US Navy July 1992 - July 2012
US Navy September 2003 - October 2006
Skills
Security Clearance, Inspection, Navy, Electronics, Troubleshooting, Master Training..., Force Protection, Supervisory Skills, Weapons, Security+, Military Training, DoD, Military Operations
Education
Columbia Southern University 2006 — 2012
Master of Science, Occupational Safety and Health
Park University 1999 — 2004
Bachelor of Science, Criminal Justice
Unlimited Prepay Distribution July 2013 - Present
Dove Data Products January 2013 - June 2013
Charter Communications January 2012 - December 2012
Steinmetz Snacks January 2002 - December 2011
Skills
Solution Selling, Account Management, Sales Process, Cold Calling, Sales Management, Key Account Management, New Business Development, Sales, B2B, Sales Operations, Business Development, Selling, Customer Retention, Marketing, Marketing Strategy, Sales Presentations, Customer Service, Networking
Education
Columbia College 2006 — 2008
Charter Communications May 2014 - Present
Footlocker October 2007 - Present
UMSL Newspaper August 2013 - December 2013
UMSL Radio August 2010 - December 2011
Clear Channel June 2009 - September 2009
Skills
Marketing, Sales, Management, Customer Satisfaction, Customer Service, Marketing Communications, Marketing Management, Recruiting, Microsoft Excel, Sales Management, Market Research, Microsoft Office, Leadership, Marketing Strategy, Retail Sales, Social Media, Social Networking, Communication, Radio Broadcasting, Television
Education
University of Missouri-Saint Louis 2009 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Columbia College Chicago 2008 — 2009
Communication and Media Studies
Charter Communications May 2014 - April 2015
Boeing January 2014 - June 2014
Adobe Systems August 2009 - December 2013
IBM January 2007 - August 2009
DISA January 2007 - August 2009
IBM Global Business Services 2007 - 2009
United States Department of Defense 2005 - 2009
boeing 2006 - 2008
MTSI August 2006 - January 2007
Moseley Technical Services, Inc. 2006 - 2007
Skills
Information Assurance, Security, Servers, DoD, DIACAP, Information Technology, System Administration, Vulnerability Assessment, Computer Security, Information Security, CISSP, Security+, Program Management, Enterprise Service..., Software as a Service..., Incident Management, Proposal Review, eEye Retina, DISA Gold Disk, NIST 800-53, DITSCAP, DIARMF, DoD IA Controls, Technical Reports, Policy Writing, Personnel Management, Security Risk, CompTIA A+ Certification, CRISC, Air Force, Windows System..., Network Security, Software Documentation, PMP, Network Administration, Enterprise Architecture, Integration, Penetration Testing, Disaster Recovery, ITIL, Vulnerability Management, Proposal Writing, Security Clearance, Business Continuity, Security Audits, PCI DSS, NIST, Computer Forensics, Systems Engineering, Firewalls
Education
Franklin University 2008 — 2009
M.S., Business Administration
Troy University 1998 — 2002
B.S., Computer Information Systems
Community College of the Air Force 1996 — 2000
a.s., Avionic Systems Technology
wellston 1978 — 1990
High School Diploma
Charter Communications April 2015 - Present
CitiMortgage April 2012 - April 2015
Apex Systems (for Wells Fargo Advisors) April 2011 - April 2012
Scottrade June 2010 - April 2011
Wells Fargo Advisors, LLC (formerly A.G. Edwards) March 2008 - June 2010
A.G. Edwards March 2005 - March 2008
A.G. Edwards October 1998 - March 2005
A.G. Edwards January 1996 - October 1998
A.G. Edwards October 1992 - January 1996
A.G. Edwards September 1990 - October 1992
Skills
Quality Assurance, SDLC, Change Management, SharePoint, Integration, Release Management, Asset Managment, ITIL, Testing, Software Documentation, Data Center, Visio, Process Improvement, Networking, PMO, Leadership, Enterprise Software, Asset Management, Functional Management, Requirements Gathering, Project Management, BMC Remedy, Disaster Recovery, Information Technology, Training, Business Process, Team Leadership, Quality Center, Project Planning, COBOL, Telecommunications, Team Management, User Acceptance Testing, Management, Business Analysis, Cisco Technologies, Infrastructure, Agile Methodologies, Waterfall, PeopleSoft, Service Delivery, Troubleshooting, ServiceNow
Education
Villanova University 2014 — 2014
Essentials in Software Testing Certification
St. Louis Community College 2005 — 2009
Associate of Arts
A.G. Edwards University 2007 — 2008
MCP Certification
Washington University in St. Louis 2006 — 2006
ITIL Certification
A.G. Edwards University 2001 — 2001
Certification
Adtran, Inc. 1998 — 1998
Certification
Beldon-Krone 1998 — 1998
Certification
Community College of the Air Force 1986 — 1988
Certification
Bishop DuBourg High School 1979 — 1983
Diploma
Daugherty Business Solutions June 2015 - Present
Wells Fargo Advisors June 2014 - June 2015
Lord & Taylor September 2012 - June 2014
Wells Fargo Advisors December 2010 - June 2012
MasterCard April 2009 - December 2010
Charter Communications April 2008 - April 2009
AT&T March 2007 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office..., Toad, Requirements Analysis, Visio, DB2, Oracle Applications, SQL, Business Analysis, Data Analysis, Financial Analysis, Project Management, Release Management, SWAT, Swag, PowerPoint, Customer Service, Strategic Planning, IT Strategy, Team Leadership, Quality Assurance, System Testing, User Acceptance Testing, Performance Testing, Regression Testing, Test Cases, Defect Tracking, Risk Analysis, SWOT analysis, Gap Analysis, SDLC, Integration, Process Improvement
Education
University of Missouri-Columbia 2015 — 2017
Master of Business Administration (M.B.A.)
Washington University in St. Louis 2014 — 2014
Certificate in Project Management, Project Management
Columbia College 2005 — 2007
Bachelor's Degree, Business Administration and Management, General, 4.0
CSC - Computer Sciences Corporation October 2014 - Present
Great West Financial (consultant through Sempera) April 2014 - September 2014
Charter Communications January 2014 - March 2014
QBE North America November 2005 - November 2013
EchoStar/Dish Network January 2001 - January 2005
CSC/Cybertek January 1998 - January 2001
Conseco May 1988 - February 1998
Skills
SDLC, Business Analysis, Agile Methodologies, Scrum, Test Planning, Software Quality..., Test Cases, Waterfall, System Testing, Manual Testing, Regression Testing, Test Management, Defect Tracking, Quality Center, Requirements Analysis, Requirements Gathering, Requirements Management, Process Improvement, Customer Oriented, Data Warehousing, Oracle, SQL, Business Intelligence, Quality Assurance, Testing, Visio, User Acceptance Testing, Business Requirements, Systems Analysis
Education
Creighton University
BA, Psychology
Fidelity Investments October 2011 - Present
Cobridge Communications September 2010 - August 2011
Charter Communications October 2005 - September 2010
Sprint November 2001 - September 2005
Sprint July 1999 - September 2001
Data Downlink Corporation (now Alacra) May 1998 - August 1998
Georgetown University Medical Center June 1996 - August 1997
Belle Isle World Wide Web Services August 1995 - August 1997
Georgetown University Medical Center October 1994 - May 1996
Battle of Normandy Foundation June 1993 - October 1994
Skills
Marketing Management, Customer Loyalty, CMO, Online Marketing, Marketing Strategy, Direct Marketing, Loyalty Programs, Loyalty Program..., Social Media Marketing, E-commerce, Email Marketing, Product Marketing, Product Management, Product Development, Product Launch, Executive Management, Brand Development, Corporate Branding, Brand Communication, Company Branding, Brand Equity, Operational Excellence, Operations Management, Non-profits, Non-profit Marketing, Project Planning, Project Implementation, Project Portfolio..., Cross, Integrated Marketing, Marketing, Strategic Planning, Cross-functional Team..., Competitive Analysis, Analytics, Market Research, Segmentation, Start-ups, Marketing Communications, Leadership, SEM, Program Management, Customer Acquisition, SEO, CRM, Customer Retention, Multi-channel Marketing, Telecommunications, Strategy, P&L Management
Education
Cornell University - S.C. Johnson Graduate School of Management
MBA
Cornell University
BA
Andover High School
Diploma
Charter Communications December 2012 - Present
CGI March 2009 - March 2012
NPC International July 2005 - November 2008
Columbia State Community College January 2003 - May 2005
Skills
Business Analysis, SDLC, Process Improvement, SQL, Microsoft SQL Server, Microsoft Office, Access, Windows, HTML, Troubleshooting, Microsoft Word, Web Design, Web Development, Consulting
Education
Tennessee Technological University 2005 — 2008
Bachelor of Science (B.S.), Management Information Systems, General
Columbia State Community College 2002 — 2004
Associate of Science (A.S.), General Studies
Thomson Reuters March 2015 - Present
National Recoveries Inc. 2013 - March 2015
Dakota County Technical College August 2011 - May 2013
Call That Girl! January 2012 - August 2012
Charter Communications June 2009 - June 2011
Engenio technologies January 2008 - December 2008
Skills
computer repair, SQL database design, Microsoft Technologies, Software Installation, Software Implementation, Software Training, Hardware Support, Hardware Installation, SQL, Computer Repair, Hands-on Training, Technical Support, Wireless Networking, Windows 7, Computer Hardware, Network Administration, Switches, Access, Cisco Technologies, Windows, Network Engineering, Group Policy, Routers, LAN-WAN, DHCP, Cisco Routers, Laptops, Microsoft Office 2007, Call Centers, Computer Maintenance, System Administration, VPN, Cisco IOS, TCP/IP, Networking, Active Directory, Microsoft Exchange, Troubleshooting, Operating Systems, Windows XP Pro, Windows Server, Antivirus, DNS, Server Administration, Remote Desktop, Telecommunications, CCNA, Firewalls, WAN, Network Security
Education
Dakota County Technical College 2011 — 2013
Associate's degree, Network and System Administration/Administrator, 3.75
Charter Communications November 2007 - Present
Charter Communications July 1998 - November 2007
Charter Communications June 1996 - July 1998
TCI June 1981 - June 1996
Skills
Operations Management, Broadband, Workforce Management, P&L Management, Carriers, Telephony, Fiber, PRI
Education
Columbus State University
MiTek Industries October 2014 - Present
Bunge April 2013 - October 2014
Innovative Technology Group November 2010 - January 2013
USAF 1997 - 2011
DISA August 2006 - July 2008
Charter Communications 2003 - 2006
Skills
Telecommunications, Systems Engineering, Switches, VoIP, Network Engineering, Routers, Troubleshooting, Network Design, Program Management, Deployment, Disaster Recovery, Testing, Engineering, Visio, Microsoft Office, Linux, MS Project, Problem Solving, Process Improvement, Team Leadership, Planning, Project Planning, Integration, System Administration, LAN-WAN, IP, Wireless, WAN, Ethernet, Cabling, Unified Communications, Fiber Optics, Video Conferencing, Telephony, Networking, Cisco Technologies, Security, SIP, TCP/IP, MPLS
Education
Community College of the Air Force 1997 — 1998
Telecommunications Apprenticeship Course, Telecommunications Technology/Technician
Charter Communications July 2012 - Present
Charter Communications August 2007 - Present
Charter Communications May 2004 - August 2007
United States Marine Corps March 2000 - March 2004
Skills
Employee Relations, Employee Training, Employee Engagement, Workforce Planning, Career Development, Leadership, Talent Developer, Team Building, Training, Customer Service, Telecommunications, Customer Satisfaction, Military, Project Management, Telephony, Wireless, Broadband, Troubleshooting
Education
Columbia Southern University 2011 — 2015
B.S. Degree in Science, Occupational Safety & Health, 3.50
The MCS Group, Inc. June 2015 - Present
Charter Communications July 2014 - Present
Match Flick June 2011 - Present
Temple University August 2012 - May 2014
Nina's Discount Oldies 2010 - 2011
Skills
Creative Writing, Editing, Public Speaking, Research, Social Media, Microsoft Office, Blogging, Event Planning, Facebook, PowerPoint, Microsoft Word, Copy Editing, Social Networking, Customer Service, Final Cut Pro, Microsoft Excel, Proofreading, Higher Education, Photoshop, Press Releases, Spanish, Adobe Creative Suite
Education
Temple University 2012 — 2014
Bachelor's Degree, Film and Media, 3.5
Community College of Philadelphia 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Community College of Philadelphia 2010 — 2011
Certificate, Creative Writing
Midtown Medical Associates July 2010 - Present
Knology March 2002 - February 2009
Charter Communications 2001 - 2002
Primedia 1994 - 2001
KnowledgeWare 1990 - 1994
Skills
Direct Marketing, Email Marketing, Marketing Communications, Advertising, Social Media Marketing, Marketing Strategy, Marketing Management, Creative Direction, Public Relations, Marketing, Competitive Analysis, Direct Mail, Corporate Branding, Budgets, Market Planning, CRM, Sales, Trade Shows, Digital Marketing
Education
Columbus State University 1983 — 1987
BBA, Marketing
Charter Communications May 2014 - Present
CenturyLink October 2013 - May 2014
CenturyLink April 1998 - October 2013
United States Air Force May 1991 - April 1998
Skills
Ethernet, Telecommunications, Metro Ethernet, Networking, IT Management, Academic Achievement, Fiber Optic Networks, DWDM, Data Center, Team Leadership, Unix, SQL, VLAN, ETL, Data Warehousing, SIP, JCL, MPLS, Data Mining, Dimensional Modeling, TCP/IP, DACS, Project Management, Change Management, DLC, Broadband Networks, DMS-100, Flashwave 4500, Fujitsu Flashwave 7420, Servers, Microsoft SQL Server, Information Security, Visio, MS Project, T1, T3, Requirements Analysis, Voice Mail, SS7, Databases, SharePoint, Microsoft Office, Cross-functional..., Wireless, Troubleshooting, Testing
Education
Lindenwood University 2012 — 2013
Master of Science (M.S.), Information Technology Management, 4.0
William Jewell College 1986 — 1990
BA, Communications
Community College of the Air Force
Assoc, Avionics Electronics
Charter Communications January 2015 - Present
MTPCS, LLC DBA Cellular One August 2008 - December 2014
Edge Wireless June 2002 - August 2008
TTK Wireless August 1998 - May 2002
Intercel September 1992 - June 1998
United States Air Force August 1988 - August 1992
Skills
Cellular Communications, Wireless, CDMA, RF, Microwave, GSM, UMTS, RF Engineering, Troubleshooting, Network Design, Optical Fiber
Education
Community College of the Air Force 1990 — 1992
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Priority Health July 2013 - Present
Charter Communications October 2005 - May 2013
BWB Insurance Agency August 2003 - October 2005
Assurant Health September 1997 - December 2002
Skills
Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Team Leadership, Management, Customer Experience, Leadership, Telecommunications, Sales, Interviews, Sales Process, Workforce Management, Broadband, Training, Analysis, Avaya, Telephony, Billing Systems, VoIP, Account Management, Process Improvement, Direct Sales, Cross-functional Team..., Troubleshooting, CRM, Team Building, Salesforce.com, B2B, Employee Training, Employee Relations, Insurance, Cold Calling, Coaching, Sales Operations, Sales Management, Performance Management, Software Documentation, Forecasting, Selling, Recruiting
Education
Cornerstone University
Bachelor of Applied Science (B.A.Sc.), Management
Davenport University 2010 — 2012
Health Information Management
UDC Sales Inc February 2013 - Present
Pipp Mobile Storage Systems February 2012 - March 2013
Specified Coating Technologies May 2011 - February 2012
Charter Communications May 2007 - May 2011
The Rich Group, LLC June 2008 - September 2009
Skills
B2B, Customer Service, New Business Development, Leadership, Business Development, Business Strategy, Management, Sales, Sales Operations, Account Management, Logistics, Sales Management, Marketing, Key Account Management, Marketing Strategy, Pricing, Purchasing, Inventory Management, Lead Generation, Market Research, Competitive Analysis, Start-ups, Microsoft Office, Online Marketing, Retail, Sales Process
Education
Cornerstone University 2010 — 2011
Bachelors, Science and Business Management
Charter Communications December 2014 - Present
Dollar Tree Stores November 2012 - October 2014
Veterans United Home Loans February 2010 - June 2012
Stillwater Mining Company December 2009 - January 2010
Stillwater Mining Company November 2006 - July 2009
Rotech Healthcare November 2005 - September 2006
Blockbuster Video August 2004 - August 2005
Skills
Financial Analysis, Financial Modeling, Marketing Research, Investor Relations, Precious Metals, Trading, Loan Auditing, VA loans, Retail Marketing, Management, Project Management, Microsoft Office, 10 Key, Inventory Management, Records Management, Marketing Management, Contracts Administrators, Business Process..., Budgets, Marketing
Education
Montana State University-Bozeman 2002 — 2004
Bachelor of Science (B.S.), Business: Marketing Option, 3.9
Concordia University-Wisconsin 2000 — 2001
Business
First Data 2011 - 2012
VMS June 2011 - August 2011
VMS December 2006 - June 2011
Charter Communications October 2006 - December 2006
VMS November 2005 - September 2006
Skills
70 WPM, Outlook Express, Communication Written, Attention To Detail, Editing, Time Management, Data Entry
Education
Columbus College of Art & Design 2001 — 2005
BFA, Illustration
Franklin County High School 1997 — 2001
Sunshine Cl January 1980 - Present
Charter Communications January 2002 - January 2006
Education
Community College of Philadelphia 1977 — 1980
yes, Accounting
CaliCo Solutions March 2015 - Present
Charter Communications September 2013 - March 2015
MapMyFitness November 2010 - September 2013
Zed USA (formerly 9 Squared) September 2004 - November 2010
Skills
Android, iOS development, iPhone, Windows Phone, Java, C#, Objective-C, Mobile Applications, REST, Mobile Devices, Git, Agile Methodologies, Subversion, Software Development, JavaScript, Mobile Technology, jQuery, HTML 5, MySQL, Scrum, HTML5
Education
University of Colorado Boulder 2001 — 2004
Bachelors, Computer Science
Community College of Denver 1997 — 1999
Associate, Computer Graphics
Monsanto Company June 2013 - Present
The Boeing Company November 2009 - June 2013
Boeing August 2007 - October 2009
Boeing 2005 - 2007
Famous Barr / Macy's 2004 - 2005
Charter Communications 2002 - 2002
Skills
Process Improvement, Project Management, Project Planning, Negotiation, Purchasing, Contract Management, Strategy, Strategic Planning, Leadership, Cross-functional Team..., Management, Decision Analysis, Financial Analysis, Data Analysis, Financial Modeling, Business Analysis, Forecasting, Analysis, Team Leadership, Presentation Development, Presentations, Creative Solutions, Creative Writing, Earned Value Management, Program Management, Global Management, Social Innovation, Research, Market Intelligence, Recruiting, Lean Thinking, 5S, Six Sigma, Agribusiness, Aerospace, Global Sourcing
Education
Cornell University 2012 — 2013
Marketing Strategy for Business Leaders, Marketing
Cornell University 2012 — 2013
Business Strategy: Achieving Competitive Advantage Certificate, Business Strategy
STANFORD UNIVERSITY 2011 — 2011
·Advanced Project Management Certificate, 4.0
UNIVERSITY OF NOTRE DAME – MENDOZA COLLEGE OF BUSINESS 2010 — 2011
Executive Certificate, Leadership and Management
Washington University in St. Louis - Olin Business School 2007 — 2009
MBA, Marketing
Saint Louis University - John Cook School of Business 1998 — 2003
Bachelors of Science, Business Administration
Saint Louis University 1998 — 2002
Bachelors of Arts, Communication
Prepaid Services Company Ltd August 2009 - Present
Charter Communications February 2002 - December 2004
Education
Community College of Philadelphia 1978 — 1980
BA, Accounting
Hickory Printing Solutions/An RR Donnelley Company November 2013 - Present
Charter Communications August 2008 - October 2013
North Carolina Air National Guard October 1991 - July 2009
Corning Cable Systems September 1999 - June 2003
United States Air Force June 1985 - August 1991
Skills
Security, Military, Air Force, Defense, Military Operations, Optical Fiber, Cabling, Integration, Troubleshooting, Security Clearance, Military Experience, VoIP, Telecommunications, Materials Management, Disaster Recovery, Management, Information Assurance, Command, Supervisory Skills, Operational Planning, Physical Security, Computer Security, Invoicing, Inventory Management
Education
Jones International University 2012 — 2013
Bachelor of Arts (BA), Business/Corporate Communications, 3.5
Community College of the Air Force 1985 — 2006
Electronic Systems Technology, Electrical, Electronic and Communications Engineering Technology/Technician, 3.5
Bandys High School 1982 — 1985
Diploma, General Studies, 12TH
Charter Communications May 2012 - Present
RMA Land Construction June 2010 - October 2011
Alere, Inc. September 2009 - June 2010
Bureau of Land Management April 2009 - September 2009
Bureau of Land Management April 2008 - September 2008
CompUSA September 2006 - January 2008
University of Phoenix January 2006 - August 2006
AT&T Mobility March 2003 - December 2005
Kelly Services January 2001 - March 2003
Carson Valley Medical Center December 2000 - May 2001
Skills
Office Administration, Quickbooks, WordPerfect, Microsoft Office, Outlook, Excel, Word, PowerPoint, PeopleSoft, People Skills, Access, Administration, Budgeting, Business Management, Customer Relations, Customer Service, English, Healthcare, Logistics, Newsletters, Retail, Telecommunications, Team Building, Teamwork, Team Leadership, System Administration, Supervisory Skills, QuickBooks, Microsoft Excel, Management, Data Entry, Microsoft Word, Inventory Management, Budgets, Project Planning, Training, Wordperfect, Software Documentation, Accounts Payable, Operations Management, Employee Relations, Contract Management, Quality Assurance, Accounts Receivable, Time Management, Process Improvement, Contract Negotiation, Coaching, Customer Satisfaction, Sales
Education
Columbia Southern University 2013 — 2015
Master of Business Administration (MBA), Project Management
Columbia Southern University 2011 — 2013
Masters, Occupational Health & Safety with Enviornmental Management
University of Phoenix 2007 — 2009
Bachelor of Science, Business Administration
Career College of Northern Nevada 1990 — 1991
Diploma, Legal Office Specialist
FEDITC January 2015 - Present
Charter Communications April 2014 - January 2015
USAF October 1989 - May 2014
United States Air Force February 2013 - February 2014
United States Air Force June 2010 - February 2013
United States Air Force September 2008 - June 2010
United States Air Force March 2007 - September 2008
United States Air Force May 2005 - February 2007
United States Air Force May 2002 - April 2005
United States Air Force May 2001 - April 2002
Skills
Air Force, DoD, Military, Information Assurance, Security Clearance, Top Secret, Security, Defense, Military Operations, Security+, COMSEC, Military Experience, Leadership, National Security, Command, C4ISR, Computer Security, Electronic Warfare, Intelligence Analysis, Operational Planning
Education
Trident University International
Bachelor of Applied Science (BASc), Information Technology Management, 3.85
Community College of the Air Force
Associate's degree, Electronic Systems Technology
RJE Telecom November 2012 - Present
Atlantic Engineering Group April 2013 - March 2014
Mellinium Utilities August 2010 - January 2012
Charter Communications 2001 - 2009
Show Me Communications 1991 - 2001
Missouri 1987 - 1991
Skills
Microsoft Office, Quality Assurance, Team Leadership, Customer Service, Project Planning, Project Managers, Construction Coordinator, Lead OSP Inspector, Senior Inspector, Project Management, Telecommunications, Wireless, Operations Management, Troubleshooting, Vendor Management, Contract Management, Budgets, Fiber Optics, Contract Negotiation, LTE, Construction, Microsoft Word, Optical Fiber, Project Coordination, Team Building, Telephony, Cabling, Ethernet, Broadband, Program Management, Microsoft Excel, VoIP, FTTx, Customer Satisfaction, Invoicing, Networking, Management, Computer Network..., Microwave, SDH, T1, Network Design, DWDM, Transmission
Education
Columbia College 2001 — 2003
Business Administration and Management, General
Camden Vo-Tech
Computers
Charter Communications January 2015 - Present
Preferred Resources, Inc. October 2014 - January 2015
Safety National October 2013 - October 2014
TEKsystems May 2013 - October 2013
Hallmark Stone Company October 2011 - May 2013
Hallmark Stone Company May 2007 - October 2011
Crossroads Courier September 2005 - May 2007
Skills
Access, VBA, Scheduling, Microsoft Office, Excel, Problem Solving, Word, PowerPoint, SQL, Microsoft SQL Server, Logistics, Productivity, Process Improvement, Quality Assurance, Small Business Server, Microsoft Word, Process Scheduler, Analysis Services, MS Reporting Services, MS Integration Services, MS Excel Pivot Tables, Database Design, Database Administration, Performance Tuning, Business Intelligence, Databases, Analysis, SSRS, Troubleshooting, Leadership, SSIS, ETL, Management, SDLC, Team Building
Education
University of Missouri St. Louis (UMSL) Computer Education and Training Center 2011 — 2012
Covenant Theological Seminary 2003 — 2008
Master of Arts, Theological Studies
Ohio University 1997 — 2001
Bachelor of Science, Biological Sciences
Charter Communications November 2007 - May 2011
Skills
Illustration, Illustrator, Graphic Design, Brochures, Art, Advertising, Photography, Photoshop, Watercolor, Graphics, Adobe Creative Suite, Digital Art, Digital Illustration, Image Manipulation, Storyboarding, Layout, Painting, Image Editing
Education
Devry University 2009 — 2011
Graphic Art/Web Design
Kendall College Art/Design 1990 — 1993
Illustration
Cornerstone University 1984 — 1988
BA, World Religiona
GreenShare Technology September 2010 - Present
Global Harmony Institute September 2007 - June 2010
Canton Educaton Fondation 2006 - 2008
New Britian Youth Museum May 2005 - January 2006
Oconomowoc Memorial Hospital August 2002 - April 2004
Charter Communications December 1999 - March 2003
TDS Telecom January 1996 - December 1999
TCI Cable August 1991 - December 1995
Skills
Grant Writing, Event Management, Community Development, Public Speaking, Leadership, Marketing, Fundraising, Non-profits, Public Relations, Customer Service, Nonprofits, Strategic Planning, Event Planning, Community Outreach, Program Development, Grants, Social Media, Volunteer Management, Leadership Development, Organizational..., Marketing Communications, Entrepreneurship, Planning & Organizing...
Education
Concordia University-Wisconsin 2000 — 2001
Master of Business Administration (MBA), Marketing and Finance
University of Wisconsin-Oshkosh 1984 — 1988
Bachelors of Science, Radio and Television
Charter Communications May 2015 - Present
Civil Air Patrol November 2012 - Present
Skills
Technical Leadership, Application Architecture, Team Leadership, Solution Architecture, SDLC, Software Development, .NET, C#, Web Services, Web Applications, ASP.NET, Visual Studio, Leadership, TFS, Team Foundation Server, Microsoft SQL Server, XSLT, XML, Testing, VB.NET, SharePoint, JavaScript, jQuery, BizTalk, Mentoring, Software Engineering, SoapUI, LoadUI, Windows Server 2003, Windows Server 2012, SQL Server Management..., IIS, SOA, Cable Infrastructure..., HTML
Education
Covenant Theological Seminary 2003 — 2011
Master of Divinity
Tennessee Temple University 1996 — 1998
B.S., Biblical Studies
Word of Life Bible Institute 1994 — 1996
Diploma, Biblical Studies
Charter Communications February 2013 - Present
CableCom LLC July 2012 - February 2013
Comcast Cable August 2007 - February 2012
Comcast October 2005 - August 2007
Comcast August 2000 - October 2005
Comcast/ AT&T Broadband June 2000 - August 2000
AT&T Broadband April 1998 - June 2000
AT&T Broadband formerly TCI November 1997 - April 1998
TCI of California Primestar October 1996 - November 1997
Skills
Fluent in English and..., Multiple CATV and..., Certified Fiber Splicer, Multiple NCTI..., Certified Bucket Truck..., Certified Tow Truck..., Certified Energy Auditor, Optical Fiber, Heavy Equipment, Cable Television, Broadband, Telecommunications, Fiber Optics, VoIP, Cabling, Wireless, IP, Telephony, DOCSIS, Troubleshooting, Network Design, Ethernet, RF, Network Engineering, Routers, Cables, WAN, VOD, Switches, Team Building, Operations Management, DWDM, Team Leadership, Networking, Customer Satisfaction, Technical Support, Project Management, Customer Experience, Metro Ethernet, HFC, Computer Network..., MPLS, T1, IPTV, Call Centers, Internet Services, Provisioning, LAN-WAN, DSL, Avaya
Education
Cypress College
Business Administration
Charter Communications April 2006 - Present
The Gee Group, LLC January 2010 - December 2011
Marketing Direct December 2004 - April 2006
Enterprise Rent-A-Car November 1997 - December 2004
Sears, Roebuck and Co. February 1994 - October 1997
Roosevelt Bank 1997 - 1997
USAF October 1987 - July 1996
USAF December 1989 - May 1994
Shell Oil Company August 1984 - September 1986
Skills
Process Improvement, SQL Server, Business Intelligence, Architecture, Databases, Corporate Management, Data Center, Database Administration, SQL, Change Management, ITIL, Planning, Analysis, Administration, Operations Management, VMware, Team Leadership, Vendor Relations, Management, Servers, Windows Server, Microsoft SQL Server, Active Directory, Windows, Security, System Administration, Project Planning, Program Management, Troubleshooting
Education
Community College of the US Air Force 1989 — 1996
Science
Keesler AFB, ATC 1987 — 1988
Diploma, Airway Science
Vincennes University 1986 — 1986
Applied Science
USAF
Diploma, Leadership and Management
Clarendon County Sheriff's Office June 2014 - Present
Bishopville Police Dept May 2010 - May 2014
Roy's Wood Products July 2007 - May 2010
Applebee's October 2006 - January 2010
Charter Communications July 2002 - May 2005
Skills
Criminal Justice, Law Enforcement, Criminal Investigations, Patrol, Crime Prevention, Team Building, Community Policing, Emergency Management, Officer Survival, Public Safety, Investigation, Report Writing, Traffic Enforcement, Warrants, Interview Skills, Counter-narcotics, Counterterrorism, Evidence, Evidence Collection, Firearms, Homeland Security, Interrogation, Private Investigations
Education
Columbia College (SC) 2013 — 2015
University of South Carolina-Columbia 2000 — 2001
Criminal Justice
Molex May 2015 - Present
Soligie December 2013 - Present
Charter Communications May 2013 - December 2013
Delta Air Lines 2006 - December 2012
Northwest Airlines 1990 - 2006
Skills
Microsoft Excel, Military, Team Building, Program Management, Maintenance & Repair, Customer Satisfaction, Microsoft Word, Business Analysis, Aerospace, simulation, CompTIA A+ Certification, Simulations, Soldering, Testing, Electronics, Flight Simulation, Leadership, Flight Test, Complex Trouble Shooting, Brazing, Welding, System Administration, Management, Training, Project Management, Aviation, Hardware, Security Clearance, Aircraft, Manufacturing
Education
CompTia A+ 2012 — 2012
certificate, Computer Technology/Computer Systems Technology
Community College of the Air Force 1983 — 1983
Industrial Electronics Technology/Technician
Waterford Union High School 1976 — 1980
Charter Communications February 2014 - Present
Kelly Services February 2012 - December 2013
Indecon Solutions August 2011 - December 2011
Cintas First Aid & Safety September 2010 - May 2011
Michigan West Shore Nursery, LLC. March 2001 - June 2009
Infinity Wireless August 2000 - November 2000
Gus Macker Basketball April 1998 - September 1998
Skills
Customer Service, Outlook, Management, Microsoft Excel, Microsoft Office, PowerPoint, Data Entry, Microsoft Word, Spreadsheets, Administrative..., Sales, Team Building, Excel, Word, Typing, Customer Relations, Telephone Skills, Administrative Support, Shipping, Photoshop, Virtual Training..., Adobe Connect, Pivot Tables, Learning Management..., Administration, Project Management, Inventory Management, Budgets, Leadership
Education
Davenport University 1989 — 1993
BA, Business Management
Vacation Myrtle Beach May 2014 - Present
Sloan Realty Group February 2012 - May 2014
Citywide Wi-Fi, Inc. June 2010 - November 2011
Whittaker, LLC June 2006 - April 2010
White Oak Group January 2005 - February 2006
Adelphia Communications August 2003 - December 2004
Charter Communications May 2000 - January 2003
DBD Professional Group/AEC Designworks September 1999 - April 2000
Highland Cellular, Inc November 1993 - August 1999
Cellular Telecommunications Industry Association November 1995 - February 1997
Skills
CPA WV Board of..., Budgeting, Forecasting Models, Business Strategy, Business Planning, Auditing, Telecommunications, Internet Services, Cable Management, Financial Reporting, Accounting, Financial Management, Planning, Cash Management, Customer Service, Accounts Receivable, Forecasting, Financial Analysis, Strategic Planning, Due Diligence, Process Improvement, Contract Negotiation, Start-ups, Team Building, P&L, Operations Management, New Business Development, Negotiation, Customer Relations, SOX, Insurance, Management Consulting, Compliance, Corporate Finance, Analysis, Budgets, Leadership, Managerial Finance, Project Planning, CRM, Human Resources, Management, Retail, Sarbanes-Oxley Act, Strategy
Education
West Virginia University 1982 — 1986
MBA, Business Administration
Concord University 1975 — 1979
Bachelor of Science, Business Administration
Marsh Fork High School 1970 — 1975
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
CenturyLink November 2013 - Present
Charter Communications March 2012 - May 2013
Samso HITE February 2008 - June 2011
PeekaNet Broadband Internet Services September 2003 - March 2008
Network Evolution, Inc. (NEI) July 1992 - February 2008
Creoss, LLC June 2005 - June 2006
Qwest Communications January 2000 - March 2004
Network Performance Corporation November 1992 - December 1999
Spider Systems, Inc. May 1990 - May 1992
Wang Laboratories October 1988 - February 1990
Skills
Wireless, Product Management, WiFi, TCP/IP, Start-ups, Wireless Networking, Network Architecture, Product Development, Linux, Agile Methodologies, New Business Development, Network Engineering, System Architecture, Business Strategy, Integration, Pre-sales, Perl, Technical Documentation, Software Engineering, Software Development, Solution Architecture, Web Design, Web Development, Inventor, Technology Evangelism, Technical Communication, Business Analysis, Windows, Hardware Development, International Business, Product Engineering, Services Development, IEEE 802.11, Wireless Network Design, Mobile Internet, Product Evangelism, Technical Training, Systems Analysis, Business Planning, Business Management, Web Applications, Mac OS X, LAMP, C++, HTML + CSS, JavaScript, Python, Shell Scripting
Education
Wang Laboratories 1989 — 1989
Certificate
Central New England College 1983 — 1985
Daniel Webster College 1982 — 1983
Texas A&M University at Galveston 1981 — 1982
Kaplan University August 2011 - Present
Kaplan University April 2008 - August 2011
Valley of the Sun Wellness Institute October 2006 - December 2008
Charter Communications October 2005 - October 2006
MCI Consumer Markets February 2003 - August 2005
Skills
BPO, Contact Centers, Call Center, Customer Experience, Outsourcing, Operations Management, Employee Engagement, Business Development, Coaching, Adult Education, Training, Distance Learning, Admissions, Call Centers, Marketing, Performance Management, Management, Staff Development, Quality Assurance, Career Development, Strategy, Recruiting, Leadership Development, Sales, E-Learning, Leadership, Career Counseling, Employee Training, CRM, Program Management, Hiring, Resume Writing, Enrollment Management, Customer Service, Interviews, Instructional Design, College Recruiting, Team Building, Nonprofits, Higher Education, Student Recruiting, Conflict Resolution, Public Speaking, Customer Retention, Strategic Planning, Teaching, Organizational..., Team Leadership, Time Management
Education
Southern Wesleyan University 2001 — 2002
Master of Science, Management
Columbia College (SC)
Bachelor of Arts (B.A.) in Public Affairs
Minnesota Department of Transportation August 2009 - Present
Charter Communications January 2004 - January 2009
AT&T Broadband June 2000 - January 2003
MediaOne June 1998 - June 2000
US WEST Communications April 1989 - June 1998
Oppenheimer Wolff & Donnelly August 1982 - April 1989
Skills
Program Management, Leadership, Litigation, Employment Law, Corporate Governance, Public Policy, Legal Advice, Policy, Government, Training, Mediation, Analysis
Education
Cornell Law School 1977 — 1980
JD, Law
Saint John's University 1973 — 1977
BA, Business Administration
Charter Communications April 2014 - Present
Charter Communications March 2011 - April 2014
Charter Communications December 2007 - March 2011
WPS Health Insurance September 2004 - December 2007
Skills
Customer Service, Project Management, Vendor Relationship..., Budgets, Security Management, Typing, Computer Proficiency, Communication, Ethics, Contract Negotiation, Microsoft Excel, Event Management, Event Planning, Finance, Criminal Justice, Microsoft Office, Negotiation, Creative Writing
Education
Concordia University-Wisconsin 2003 — 2008
Bachelor’s Degree, Healthcare Administration
Concordia University-Wisconsin 2003 — 2008
Bachelor’s Degree, Criminal Justice
Sprinkman Real Estate June 2013 - Present
T5 Real Estate Solutions February 2013 - Present
Hummingbird Social Media, LLC June 2011 - Present
Wide Open West May 2012 - October 2012
Charter Communications January 2002 - May 2011
Marcus Communications 1990 - 2002
Total TV 1984 - 1990
Bank of Brodhead 1977 - 1984
Skills
Microsoft Office, Project Planning, Business Analysis, Customer Relations, Customer Service, Team Building, Process Improvement, Product Development, Staff Management, Problem Solving, Cross-functional Team..., Testing, Strategic Planning, Word, Excel, Budgeting, Team Leadership, Change Management, PowerPoint, Documentation, Analysis, Program Management, Outlook, Research, Operations Management, Requirements Analysis, Mentoring, Account Management, Scheduling, Team Management, Business Strategy, Customer Satisfaction, Administration, Supervisory Skills, Troubleshooting, Coaching, New Business Development, Planning, Product Management, Billing, Quality Assurance, Teamwork, Data Entry, Social Media, Public Speaking, Business Process..., Business Management, Customer Experience, Customer Retention, Management Consulting
Education
Social Media Academy 2011 — 2011
Certified Social Media Strategist, Social Media
Madison Area Technical College 2010 — 2010
Concordia University-Wisconsin 2003 — 2007
Bachelor of Arts, Management and Communications
zBananas August 2015 - Present
Charter Communications August 2008 - Present
Cold Stone Creamery May 2008 - August 2008
Skills
Call Centers, VoIP, Avaya, Cabling, Telephony, Troubleshooting, Wireless, Leadership
Education
Converse College 2002 — 2011
Music Education
Mathnasium December 2014 - Present
Mathnasium July 2014 - Present
Matthews International 2011 - July 2014
Matthews International 2010 - 2011
Charter Communications 2004 - 2010
Charter Business 2004 - 2010
MCI/Worldcom 2000 - 2004
IBM 1998 - 1999
Skills
Public Speaking, Selling Skills, Account Management, Coaching, Team Leadership, Consultative Selling, B2B, Sales Process, PowerPoint, Salesforce.com, Process Improvement, Microsoft Office, Instructional Design, Vendor Relations, E-learning, E-Learning, Sales Rep Training, Marketing, Leadership Development, Strategic Planning, Strategy, Training, Selling, Telecommunications, Sales, Leadership, Customer Satisfaction, Operations Management, Sales Operations, Sales Management, Team Building, Customer Retention, Solution Selling, Cold Calling, Call Centers, Contract Negotiation, Business Development, New Business Development, Lead Generation, Direct Sales, Employee Training, Management, Strategic Partnerships, Team Management, Marketing Strategy, Time Management, Fundraising, Customer Experience, Change Management
Education
Columbia College Chicago
BA, Communication
Peckham, Inc. February 2014 - May 2014
HellFire August 2013 - May 2014
Lowe's Companies, Inc. February 2011 - July 2012
AIDS Resource Center Ohio July 2009 - July 2010
JPMorgan Chase January 2008 - February 2009
Best Buy May 2007 - July 2008
Walt Disney World January 2006 - July 2006
Xerox February 2004 - July 2005
Charter Communications August 2002 - January 2004
Skills
InDesign, Photoshop, Illustrator, Dreamweaver, Type 70 wpm, Data Entry, Social Media, Public Speaking, Training, Leadership, Problem Solving, Organization, Microsoft Excel, Microsoft Office, Communication, Creative Writing, Team Building, Multi Tasking, Video Production, Databases, Telephone Skills, Office Administration, Customer Service
Education
Columbus State Community College 2008 — 2010
Digital Design and Graphics
TriActive America, Inc. May 2011 - Present
CHC of the Central Coast 2008 - 2010
Prince Telecom 2005 - 2006
Charter Communications May 2000 - December 2005
Skills
Microsoft Office, Customer Service, Strategic Planning, Office Management, Administrative..., Project Management, Data Entry, Office Administration, Outlook, Invoicing, Administration, Event Planning, New Business Development, Telephone Skills, Microsoft Word, PowerPoint, QuickBooks, Accounts Payable, Microsoft Excel, Accounts Receivable, Process Scheduler, Payroll
Education
Ernest Righetti High School 1983 — 1985
Cuesta College
G4S August 2012 - Present
US Department of Health & Human Services June 2003 - Present
Charter Communications July 2009 - August 2012
Level 3 Communications July 2006 - December 2008
InfraSource February 2004 - July 2006
Skills
Industrial Hygiene, Engineering, Safety Management..., Occupational Health, Accident Investigation, Risk Assessment, EHS, Emergency Management, Hazard Analysis, Industrial Safety, Hazardous Materials, Management, Training, Hazard Recognition, Policy, Workplace Safety, Fire Safety, Construction, Project Management, Program Management, Hazardous Waste..., Construction Safety, Supervisory Skills, Employee Training, Ergonomics, Risk Management, Budgets
Education
University of Alabama at Birmingham 2012 — 2014
Master of Engineering (M.Eng.), Advanced Safety Engineering and Management, 4.0
Columbia Southern University 2007 — 2009
BS, Occupational Safety & Health / Fire Protection
Ferris State University 1988 — 1992
N. K. Darragh & Associates November 2014 - Present
Shepherds, Inc. December 2002 - October 2014
N. K. Darragh & Associates July 1986 - May 1988
CBS Corporation August 1982 - June 1986
Charter Communications March 1980 - July 1982
Time Magazine February 1976 - February 1980
Time Inc. July 1974 - February 1976
Skills
Nonprofits, Program Development, Fundraising, Public Speaking, Social Services, Event Planning, Leadership Development, Organizational..., Higher Education, Public Relations, Community Outreach, Research, Management, Social Media, Strategic Planning, Leadership
Education
Connecticut College
A.B., English
Alpha Elite Administrative Services, LLC March 2015 - Present
Comcast Cable March 2015 - Present
Comcast Cable June 2014 - March 2015
Comcast Cable March 2013 - June 2014
Comcast Cable June 2012 - March 2013
Sprint Nextel May 2011 - June 2012
Charter Communications September 2010 - May 2011
Verizon Wireless January 2008 - May 2009
Verizon Wireless November 2006 - January 2008
Verizon Wireless October 2004 - November 2006
Skills
Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Call Centers, Management, Team Leadership, Networking, Telephony, Human Resources, Wireless, Customer Experience, Customer Retention, Team Building, VoIP, Technical Support, Leadership, Call Center, Training, Microsoft Office, Sales, Social Networking, Public Speaking, Social Media, Sales Management, Entrepreneurship, Job Coaching, Office Administration, Administrative..., Administrative Tools, Quality Assurance
Education
Columbia Southern University 2010 — 2012
AS, Business Admisntration
Community College of the Air Force 1997 — 1999
Business Admisntration
Aurora Health Care December 2011 - Present
Leonard & Finco Public Relations, Inc. July 2008 - November 2011
Charter Communications December 2007 - July 2008
Time Warner Cable June 2006 - November 2007
Skills
Media Relations, Event Planning, Social Media, Message Development, Public Relations, Corporate Communications, Newsletters, Press Releases, Marketing Communications, Internal Communications, Crisis Communications, Strategic Communications
Education
Concordia University-Wisconsin 2010 — 2015
MBA, Corporate Communication
University of Wisconsin-Madison 2003 — 2007
Bachelors, Communication Arts
Amec Foster Wheeler May 2004 - Present
Charter Communications October 1999 - June 2003
Archer Daniels Midland Company (formerly Moorman Manufacturing Co.) July 1994 - June 1998
Edison Mission Energy September 1991 - June 1993
Western Metal Lath (now ClarkDietrich Building Systems) April 1989 - February 1991
Sylvania Lighting Svcs Corp March 1987 - April 1989
Skills
Office Administration, Executive..., Onboarding, SharePoint, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Access, Billing Process, Event Planning, Document Management, Customer Service, Training, Yammer, Lync
Education
Culver Stockton College 1983 — 1985
Associate's Degree
Quincy Senior High School 1979 — 1983
High School
American Income Life November 2012 - March 2013
La-Z-Boy 2012 - 2012
Northwood Ivany 2010 - 2012
Capital District Health Authority September 2005 - December 2011
Charter Communications 2007 - 2008
Cumberland Health Authority 2006 - 2007
Skills
Customer Service, Microsoft Office, Negotiation, Team Leadership, Direct Sales, New Business Development, Recruiting, Marketing, Employee Relations, Project Management, Salesforce.com, Business Planning, Business Analysis, Talent Acquisition, developing strong..., Social Media Marketing, Contract Negotiation, Sales Process, Operations Management, Health Insurance, Coaching, Social Networking, Sales, Training, Business Strategy, Public Speaking, Leadership, Business Development, Customer Satisfaction, Cold Calling, Insurance, Retail, Team Building, Process Improvement, Account Management, Social Media
Education
Dalhousie University 2005 — 2014
BSc Nursing, Registered Nursing/Registered Nurse
Oliver's Learning Institute 2012 — 2012
LLQP, Life Insurance
Guardian Realty Services, Inc. November 2010 - Present
Charter Communications September 2007 - November 2010
GMAC Real Estate December 2003 - December 2006
Coldwell Banker November 2000 - December 2003
First Federal Funding 1997 - 2000
Riverside Cellular 1993 - 1997
AT&T 1978 - 1993
Skills
Real Estate, Selling, Solution Selling, Managed Services, Account Management, Sales, Sales Management, Contract Negotiation, VoIP, New Business Development, Negotiation, Small Business, Networking, Business Development, REO, Asset Managment, MPLS, Data Center, Team Building, Residential Homes, Foreclosures, Loans, Sellers, Short Sales, Investment Properties
Education
Cypress College
Fullerton College
Pschology, Art, Business
Charter Communications May 2011 - Present
Charter Communications November 2004 - April 2011
Logical Technologies 2002 - 2003
Electric Lightwave 2000 - 2002
Skills
Telecommunications, VoIP, Vendor Management, Process Improvement, Project Management, Cross-functional Team..., Team Leadership, Business Analysis, Wireless, Team Building, Operations Management, Mobile Devices, Troubleshooting, Sales Management, Project Planning, Program Management, Change Management, Product Marketing, Telephony, Managed Services, Optical Fiber, Strategic Planning, Fiber Optics, Solution Selling, IP, Visio, Customer Experience, Microsoft Excel, MicroStrategy Reporting, ACSR, Microsoft Project
Education
Concordia University-Portland
BS, Business Administration
Charter Communications November 2012 - Present
CABLEVISION September 1999 - August 2012
ROCKBOTTOM STORES February 1997 - August 1999
FORTUNOFF November 1995 - January 1997
Skills
conflict resolution, Positive Employee..., Employee Relations..., Trusted Business Partner, Proactive self-starter, Positive Can-do Attitude, Training, Benefits Administration, Recruitments
Education
Cornell University 1973 — 1977
Bachelor of Science (B.S.), Business Administration and Management, General
Cornell University 1973 — 1977
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Charter Communications April 2014 - Present
UpAngle Productions January 2014 - Present
ConAgra Foods Lamb Weston January 2013 - April 2014
Primerica June 2011 - January 2012
U.S. Air Force, Andersen Air Force Base February 2009 - June 2010
U.S. Air Force, Andersen Air Force Base August 2006 - February 2009
U.S. Air Force, Dover October 2004 - August 2006
Skills
Financial Analysis, Retirement Planning, Debt Elimination, Licensed Life Insurance..., Military, Logistics, Transportation, Aviation, Warehousing, Air Force, Command, Aircraft, Management, Freight, Defense, Shipping, Strategic Planning, Leadership, Process Improvement, Event Planning, Operations Management, Team Leadership, Team Building, Public Speaking, Budgets, Project Management
Education
Washington State University 2010 — 2012
B.A, Management and Operations
Community College of the Air Force
Applied Science degree, Transportation
Charter Communications May 2013 - Present
Strategic Software Designs January 2007 - Present
Brooklawn Child & Family Services January 2012 - May 2013
Sycamore Community Unit School District 447 August 2009 - December 2011
Skills
Teaching, Public Speaking, Staff Development, Customer Service, Community Outreach, Microsoft Office, Research, Event Planning, PowerPoint, Leadership, Fundraising, Nonprofits, Coaching, Editing, Data Entry, Microsoft Word, Conflict Resolution, Leadership Development, Microsoft Excel, Social Media
Education
Northern Illinois University 2008 — 2009
Graduate Courses, Secondary Education and Teaching
Cornell College 2004 — 2008
Bachelor's of Art, Secondary Education and Political Science
Wisconsin Hospitality Group - WHG February 2014 - Present
UNO Restaurants, LLC January 2010 - February 2014
University of Wisconsin-Madison May 2006 - April 2009
State of Wisconsin 1999 - 2006
Charter Communications 1997 - 1999
Applebee's 1994 - 1997
Skills
Recruiting, Employee Relations, HRIS Database Management, Arbitration, Staffing Services, Employee Training, Benefits Administration, Grievances, Contract Negotiation, Collective Bargaining, Marketing, Advertising, Office Management, Logistics Management, Budgets, Academic Administration, Hospitality Management, Corporate Training, Interviewing Skills, Job Scheduling, FMLA, Hiring, New Hire Orientations, Human Resources, Resume Writing, Onboarding, Interviews, Conflict Resolution, Training, Applicant Tracking..., Organizational..., Employee Recognition, Interpersonal..., College Recruiting, HRIS, Job Fairs, Labor Relations, Corporate Recruiting, Employer Branding, HR Policies, Personnel Management, Job Descriptions, Leadership Development, Personnel Selection, Conducting Interviews
Education
Concordia University-Wisconsin
Bachelor of Arts (B.A.), Human Resources Management
Charter Communications 2013 - Present
Credit Suisse 2010 - 2013
Credit Suisse 2008 - 2010
Bear Stearns & Co Inc. 2006 - 2008
JP Morgan 2005 - 2006
Showtime Networks 1999 - 2005
Skills
Financial Modeling, Telecommunications, Equity Research
Education
Columbia University - Columbia Business School
Master of Business Administration (M.B.A.)
University of Michigan
Bachelor’s Degree
Charter Communications January 2015 - Present
AMC Networks (spin off from Cablevision) 2011 - January 2015
Cablevision Media Sales 2003 - 2011
Lightpath (a Cablevision Company) February 2001 - 2003
AT&T (TCG Acquisition) 1998 - 2001
Columbia University in the City of New York 1991 - 1998
AllianceBernstein 1988 - 1991
AT&T Paradyne 1984 - 1988
Skills
Sales, Business Development, Finance, Management, Strategic Partnerships, Business Strategy, Customer Service, Team Building, Negotiation, Business Planning, Telecommunications, Online Advertising, Account Management, Strategy, Digital Media
Education
Columbia University - Columbia Business School 1996 — 1998
Master of Business Administration (MBA), Finance, General
Columbia University in the City of New York 1991 — 1996
Bachelor of Arts (B.A.), Economics
DeVry University 1981 — 1984
Certificate, Electrical and Electronics Engineering
Vestas American Wind Technology November 2008 - Present
Hecht & Hecht Insurance April 2007 - August 2008
Charter Communications March 2003 - February 2007
Charter Communications July 2002 - March 2003
Charter Communications January 2002 - July 2002
Tech USA March 2000 - July 2001
Skills
Telecommunications, IT Service Management, Ethernet, Routers, Change Management, Software Installation, Customer Service, Business Process, Project Planning, Software Documentation, Microsoft Office, Information Technology, Databases, Broadband, Cisco Technologies, Human Resources, Access, System Administration, IT Management, Data Center, Integration, SharePoint, Visio, ITIL, Security, Network Engineering, VPN, Active Directory, IT Operations, WAN, SAP
Education
Columbia College 1996 — 1997
Certificate, Computer Networking
REQ Consulting August 2013 - Present
AnyClip April 2015 - August 2015
Charter Communications September 2011 - July 2013
Patton Boggs LLP November 2010 - August 2011
REQ Consulting February 2010 - October 2010
Videology( formerly TidalTV) July 2007 - January 2010
CMG February 2007 - June 2007
Yahoo Media Group November 2005 - January 2007
Fox Broadcasting Company August 1999 - August 2005
Skills
Digital Media, Mobile Devices, Start-ups, Content Strategy, Strategy, Advertising, Video, Broadcast, Television, Business Development, Entertainment, Advertising Sales, Strategic Planning, Negotiation, Strategic Partnerships, Mergers & Acquisitions, Licensing, New Media, Digital Marketing, Digital Strategy
Education
Dartmouth College
University of Michigan Law School
J.D., Law
Charter Communications November 2013 - Present
Charter Communications November 2013 - July 2015
Comcast Media Center September 2000 - November 2013
United States Air Force July 1993 - October 2000
Skills
Satellite Communications, Satellite, VOD, IPTV, Broadcast Television, Telecommunications, Broadcast, Digital Video, Video, IP, Streaming Media, Television, Troubleshooting, Fiber Optics, Broadcast Engineering, HD Video, Broadband, Cable Television, Network Design, RF, TCP/IP, Optical Fiber, Video Production, Interactive TV, Master Control, Digital TV, Digital Asset Management, Encoding, DOCSIS, Transmission, Digital Media
Education
Regis University 2005 — 2008
BS, Communications and Media Technology
Community College of Aurora 2003 — 2006
AS, Sceince
University of Phoenix
AA, Electronics Technology
Robins and Morton January 2012 - Present
Vulcan Industrial 2009 - 2011
Charter Communications 2006 - 2008
Colorado Springs Utilities 2002 - 2006
Turner Industries 1989 - 2002
Skills
EHS, Construction Safety, Accident Investigation, Safety Management..., Industrial Safety, Industrial Hygiene, Inspection
Education
Columbia Southern University
BS, Occupational Safety and Health
Straight Shot Logistics April 2015 - Present
WOW Logistics February 2014 - April 2015
Town of Clayton December 2012 - February 2014
WG&R Furniture August 2010 - August 2011
Kohler Co. July 2008 - February 2010
HSA Bank June 2007 - December 2007
Kohler Photo Studio December 2006 - May 2007
Charter Communications June 2005 - March 2006
Skills
Time Management, Microsoft Excel, Teamwork, Customer Service, Inventory Management, Process Improvement, Microsoft Office, Retail, Account Management, Outlook, Microsoft Word, SAP, Leadership, PowerPoint
Education
Concordia University-Wisconsin 2015 — 2017
Bachelor of Business Administration (BBA), Business Management
Northeast Wisconsin Technical College 2011 — 2014
Associate's Degree, Business Management - Supply Chain
Lakeshore Technical College 2009 — 2011
Business Management
Martin's College of Cosmetology 2004 — 2005
Barber/Cosmetology License, Barber/Cosmetology
Wisconsin College of Cosmetology 2003 — 2004
Barber/Cosmetology License, Barber/Cosmetology
Howards Grove High School 1999 — 2003
High School Diploma, General Education
Mayo Clinic December 2014 - Present
Charter Communications March 2014 - December 2014
Kasson United Methodist Church June 2013 - February 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Web Design, Nonprofits, Administrative...
Education
Dakota County Technical College
General Office Occupations and Clerical Services
Climate Makers, Inc. April 2012 - Present
SCR-MN October 2008 - April 2012
Charter Communications June 2005 - October 2008
Skills
Troubleshooting, Automation, Engineering, Programming, Telecommunications, Project Management, Networking, Software Engineering, Building Automation, Electronics, Testing, Electrical Engineering, Integration, Sales Engineering, Customer Service
Education
St. Cloud State University - Herberger Business School 2001 — 2005
Buisiness
Community College of the Air Force 2000 — 2002
Military Technologies and Applied Sciences
Magnolia HI FI Service June 2015 - Present
Charter Communications February 2015 - June 2015
CDW June 2008 - January 2015
Margarita Mix Santa Monica October 2006 - April 2007
The Sound Shop August 2005 - April 2007
Skills
Cisco Networking, Network Security, Home Theater, Windows, Sound Design, Sound FX Editing, CCNA, Wireless Networking, Troubleshooting, VMware, Computer Hardware, Cloud Computing, Cisco Technologies, Data Center, Windows Server, Networking, Servers, Security, Active Directory, Virtualization, Disaster Recovery, Windows 7
Education
Madison Area Technical College 2007 — 2009
Associate's degree, Network Security, 3.70
Conservatory of Recording Arts and Sciences 2004 — 2004
General degree, Master Recording Program
Emerson April 2011 - Present
Bueltmann Photography January 2003 - Present
Savvis February 2011 - April 2011
Emerson Electric Co. April 2009 - February 2011
Smurfit Stone May 2007 - April 2009
Monsanto June 2006 - April 2007
Charter Communications June 2005 - May 2006
AG Edwards November 1999 - March 2005
Bull Worldwide Information Systems February 1997 - November 1999
Loral Medical Imaging Systems March 1996 - February 1997
Skills
Strategic Planning, Purchasing, Negotiation, RFP, Weddings, Seniors, Commercial Photography, RFQ, Photography, C-Level Presentations, Vendor Management, Project Management, Process Improvement, Program Management, Cross-functional Team..., Unix, Disaster Recovery, Data Center, Visio, Leadership, Integration, Change Management, System Administration, SharePoint, Strategy, Testing, ITIL, IT Strategy, Enterprise Software, Networking, Business Process
Education
Webster University 1997 — 1998
BS, Business & Marketing
Harper College 1994 — 1995
Business Administration and Management, General
City Colleges of Chicago 1987 — 1991
AAS, Mid-Management
US Army Intelligence School Fort Devens 1986 — 1987
Electronic Warfare/Intercept Tactical System Repairer 33T
Concordia University, Nebraska 1984 — 1985
Teacher Education
St John's College 1983 — 1984
Teacher Education
Lincoln Land Community College 1982 — 1983
Charter Communications July 2015 - Present
RingCentral February 2014 - Present
Wells Fargo July 2013 - February 2014
Level 3 Communications May 2008 - February 2014
Level 3 Communications April 2007 - May 2008
Level 3 Communications November 2002 - May 2007
Level 3 Communications September 1999 - November 2002
Skills
Ethernet, VoIP, SIP Trunking, Softswitch, Technical Support, Troubleshooting, MPLS, Routing, IP, Networking, Test Planning, Testing, Telecommunications, Architecture, Telephony, SIP, Switches, Network Design, TDM, Network Engineering, WAN
Education
Community College of the Air Force 1995 — 1997
Associates
The Dow Chemical Company May 2015 - Present
Dow Chemical May 2011 - Present
Tata Consultancy Services/The Dow Chemical Company June 2010 - May 2011
Charter Communications April 2007 - February 2009
Skills
Information Management, Information Architecture, Information Security..., Access Control..., Risk Management, Information Assurance, HTML + CSS, jQuery, JavaScript, IIS, Multi-tenant, VBScript, SharePoint, Active Directory, ASP, Windows Server, Project Management, Database Design, VB.NET, Windows Server 2003, Root Cause Analysis, Group Policy, SQL Server, SQL, jQuery UI, ISM, Databases, Security, Access, Technical Support, Information Security, Quality Assurance, Enterprise Software, Visio, Visual Basic, IT Management, Disaster Recovery, Servers, Software Documentation, VMware, System Administration, HTML
Education
Davenport University 2008 — 2013
Bachelor of Science (B.S.), Computer and Information Systems, 3.1
RiverPoint February 2002 - Present
Caesars Entertainment Corporation January 2014 - Present
NRCCUA January 2009 - November 2014
The Allant Group January 2011 - January 2014
Environmental Defense Fund January 2010 - January 2014
Charter Communications October 2013 - December 2013
Comcast June 2013 - October 2013
American Marketing Association March 2012 - December 2012
Crate and Barrel October 2012 - October 2012
Cox Communications July 2012 - September 2012
Skills
MCSE, MCSA, MCP, A+ Certified, Network +, I-Net +, LCP, IBM Unica Campaign..., Unica Campaign, Microsoft Certified..., CompTIA, Integration, CRM, Databases, Unica, Marketing Automation, Data Warehousing, System Administration, Analytics, Oracle, Project Management, Windows Server, Linux, Business Intelligence, Testing, Networking, Technical Support, Consulting, Microsoft SQL Server, Management, Leadership, Professional Services, Business Analysis, SQL
Education
Columbia College Chicago 2000 — 2002
BA, Digital Media Technology
Loyola University of Chicago 1997 — 2000
Psychology
University of Illinois at Urbana-Champaign 1993 — 1994
Electrical Engineering
Schaumburg High School 1989 — 1993
University of Illinois
Electrical Engineering; Psychology; Digital Media Technology
Charter Communications
Skills
Customer Service, Telecommunications, Vendor Management, Account Management, Team Building, Team Leadership, Program Management, Operations Management, Process Improvement, Strategic Planning, Contract Negotiation, Project Management, Budgets, Strategy, Management
Education
DePaul University 1986 — 1990
Master of Science, Telecommunications
Creighton University 1976 — 1980
Charter Communications April 1996 - Present
Skills
HFC, DOCSIS, Cable Television, Team Building, Cable Modems, Broadband, Telephony, Telecommunications, Optical Fiber, PRI, Fiber Optics, Metro Ethernet, Cable Broadband, EHS, Workplace Safety, Accident Investigation, T1, DWDM, Cabling, Ethernet, Computer Network..., IPTV, Internet Services, Industrial Safety, VOD, VoIP, SIP Trunking, Wireless
Education
Waldorf College 2014 — 2015
Bachelor's Degree, Organizational Leadership
Waldorf College 2014 — 2015
Bachelor's degree, Organizational Leadership
Columbia Southern University 2008 — 2010
Bachelor's Degree, Occupational Health & Safety
Northeast State Community College 2004 — 2006
Associate's Degree, Business Administration and Management, General
Northeast State Community College 2004 — 2006
Associate's Degree, Accounting
Charter Communications January 2015 - Present
Comcast June 2006 - Present
Comcast January 2000 - June 2006
Comcast May 1998 - January 2000
Comcast Cable April 1997 - May 1998
Comcast Cable August 1993 - April 1997
Comcast Cable March 1993 - August 1993
Skills
Cable Television, Broadband, VOD, DOCSIS, Team Leadership, Customer Service, Telecommunications, Management, Customer Satisfaction, Fiber Optics, Coaching, Technical Leadership, Leadership, HFC, Cabling, Optical Fiber, Telephony, VoIP, Wireless
Education
Community College of the Air Force 1986 — 1991
Associate's degree, Criminal Justice/Law Enforcement Administration
MasTec Advanced Technologies July 2009 - Present
AMN Healthcare March 2008 - January 2009
Nurses Rx 2008 - 2009
Insight Business 2005 - 2007
Charter Communications January 2004 - January 2006
Comcast Cable 2001 - 2003
Verizon Wireless 1988 - 2001
Education
Concordia College 1998 — 2000
Marketing Management
Iowa Central 1980 — 1982
AA, Business
Charter Communications December 2014 - Present
Charter Communications March 2013 - December 2014
Charter Communications March 2010 - March 2013
Innoventor, Inc. April 2008 - March 2010
Innoventor, Inc. February 2007 - April 2008
Engineered Support Services, Inc. June 2004 - January 2007
Continental Cement Company June 1996 - May 2004
Skills
Employee Benefits, Benefits Administration, Onboarding, Performance Management, Employee Relations, Deferred Compensation, Succession Planning, HRIS, ADP Payroll, FMLA, HR Policies, Human Resources, Recruiting, Workforce Planning, Talent Acquisition, Leadership, PeopleSoft, Payroll, Labor Relations, Compensation
Education
William Woods University 2003 — 2005
MBA
Culver Stockton College 1990 — 1994
B.S., Accounting
Catapult Marketing November 2014 - Present
Charter Communications January 2013 - October 2014
GE Capital March 2011 - September 2013
GE Capital 2008 - September 2011
GE Commercial Finance July 2005 - May 2008
Citibank June 2002 - June 2005
Fulcrum Analytics January 1999 - June 2002
Skills
CHAID, Segmentation, Competitive Intelligence, Product Management, Customer Insight, Market Analysis, Marketing, Marketing Strategy, Marketing Management, Analysis, CRM, Project Management, Analytics
Education
D'Amore-McKim School of Business at Northeastern University 1994 — 1996
Universidad de Valencia - Pharmacy School 1985 — 1990
B.S. Pharmacy, Clinical Pharmacy
Charter Communications dispatchercharterAugust 2005 - Present
Charter Communications August 2005 - Present
Skills
Call Center, Telecommunications, Customer Satisfaction, Customer Experience, Call Centers, VoIP, Customer Retention, Wireless, Salesforce.com, Telephony, Broadband, Direct Sales, Managed Services
Education
Coppin State University 2001 — 2002
none, psychology
Manny's Tv & Appliances April 2009 - Present
Sears, Roebuck and Co. May 2008 - March 2009
Fox Broadcasting January 2008 - May 2008
Charter Communications May 2006 - August 2006
Education
Curry College 2004 — 2008
Bachelors, Communications
Britax Child Safety, Inc. 2008 - Present
Piedmont Technical Systems 2002 - 2012
Tyco/Scott Health & Safety 2005 - 2008
CompuCom 2005 - 2008
Carolina Container Company 2002 - 2004
Charter Communications 2001 - 2002
Wave Communications/Durocom/Volaris Online 1999 - 2001
General Instrument Corporation 1995 - 1998
United States Air Force 1985 - 1994
Mississippi Air National Guard 1983 - 1985
Skills
Servers, Network Security, Networking, VPN, Software Installation, Troubleshooting, Microsoft Exchange, DNS, Windows 7, Network Administration, Routers, Technical Support, Windows Server, Active Directory, VMware, Cisco Routers, Network Architecture, Hardware, Computer Hardware, Switches, VMware ESX, IT Service Management, SharePoint, System Administration, Network Hardware, TCP/IP, Virtualization, Firewalls, System Deployment, Cisco Technologies, Customer Service, Operating Systems, Citrix, Wireless Networking, SAN, Network Engineering, VMware Infrastructure, DHCP, Product Lifecycle..., VoIP, Group Policy, Antivirus, Fortinet 300C, Mitel 3300, HP Procurve, Technical Documentation, Unitrends, Disaster Recovery, Mobile Devices, Data Center
Education
University of West Alabama 1980 — 1985
BS (x2), Computer Science, Business Administration
Community College of the Air Force 1994 — 1994
Associate's Degree, Avionic Systems Technology
Wells Fargo Bank February 2009 - Present
Charter Communications March 1983 - September 2008
Charter Communications 1983 - 2008
Skills
Customer Service, Outlook, Finance, Accounting, Access, Data Entry, Financial Accounting, Management, Teamwork, Budgets, Financial Analysis, Microsoft Excel, Accounts Payable, Invoicing, QuickBooks, Spreadsheets, Credit, Microsoft Office, Cash Management, Bookkeeping, Banking
Education
Converse College 1961 — 1965
Bachelor of Arts (B.A.), Biology, General
Altamont School (formerly Brooke HIll) - high school 1953 — 1961
High School Diploma, Science
Charter Communications December 2014 - Present
Ann Inc, November 2013 - Present
Farmers Insurance 2010 - 2013
bank of america December 2002 - March 2009
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Credit Analysis, Mortgage Lending, Credit Risk, Consumer Lending, Cross Selling, Small Business Lending, Loan Origination, Call Centers, Insurance, Leadership, Underwriting, Customer Service, Property & Casualty..., Management, General Insurance, Sales, Team Building, Training, Customer Experience
Education
Cornerstone University 2005 — 2007
Master of Business Administration (MBA)
Davenport University 2002 — 2006
Bachelor's degree, International Business
Charter Communications June 2009 - Present
Alpine Wireless February 2008 - January 2009
International Logging December 2006 - February 2008
Education
Community College of the Air Force 1994 — 1994
Electronics Systems Technologies, Electrical, Electronics and Communications Engineering
Troy University 1989 — 1992
AA, General
KPV LLC October 2008 - Present
The Nielsen Company June 2006 - October 2008
ABM Janitorial September 2006 - February 2007
Kelly Services January 2006 - June 2006
Charter Communications June 2004 - December 2005
Manpower Inc. June 2003 - June 2004
Sage Publishing January 2002 - January 2003
Holdeman Exteriors May 1997 - January 2003
Education
Axia College - University of Phoenix 2008 — 2010
Associates of Arts, Accounting
Dallas County Community College 2000 — 2002
NA, General Studies
Dallas County Community College 2000 — 2002
NA, General Studies
Abraham Lincoln High 1998 — 2001
Diploma, High School
Wilson, Toellner & Associates, LLC August 2006 - Present
Charter Communications 1998 - May 2006
Maintenance Unlimiited 1995 - 1998
Skills
Tax, Income Tax, Tax Preparation, Internal Controls, GAAP, Strategic Financial..., Cash Flow, Budgets, Employee Benefits, Financial Analysis, Financial Planners, Tax Returns, Management Consulting
Education
University off Central Missouri 2011 — 2014
Master of Business Administration (MBA)
Columbia College 1989 — 1994
bs, Business/Accounting, 3.83
Robert Half Finance & Accounting June 2008 - Present
Robert Half International 2007 - Present
Technisource 2008 - 2008
Boeing Commercial Airplanes August 2006 - May 2007
National Information Solutions Cooperative September 2005 - July 2006
Charter Communications August 2004 - March 2005
TEKsystems February 2004 - July 2004
Protective Life June 2000 - February 2004
Ernst & Young February 1999 - June 2000
Maritz Travel Company January 1998 - February 1999
Education
Fontbonne University 1995 — 1997
M.B.A, Business Administration
Culver Stockton College 1991 — 1995
B.S Accounting, Accounting
Charter Communications September 2009 - Present
Lacamas Community Credit Union May 2006 - September 2009
Charter Communications, Inc. 2001 - 2006
Columbia Credit Union 1998 - 2002
IQ Credit Union (Formerly Clark County School Employee's CU) 1996 - 1998
Skills
Customer Experience, Customer Satisfaction, Customer Service, Call Center, Team Building, Teamwork, Accounting, Insurance, Finance, Customer Retention, PABX, Sales, Call Centers, Performance Management, Coaching, Analysis, Time Management, Account Management, Telecommunications, Leadership, Process Improvement, Operations Management, Team Leadership, Management, Recruiting, Training, Vendor Management, Cross-functional Team..., Sales Management, Leadership Development, Salesforce.com, Direct Sales, Business Analysis, Avaya, Hiring, Telephony, Broadband, Employee Relations, Banking, Business Process..., Interviews, Employee Training, Data Analysis, Training Delivery, CRM, T1
Education
Concordia University-Portland
Education
Charter Communications May 2015 - Present
Support, Inc October 2014 - May 2015
MEDIA AUDITS INTERNATIONAL December 2012 - September 2014
Heroux Devtek March 2011 - December 2012
Economy Linen and Towel, Inc. May 2008 - April 2011
Clear Point Resources 2006 - 2008
Freight All Kinds 2005 - 2006
Associated Materials, Inc. 1999 - 2005
Skills
Team Building, Workers Compensation, Account Management, Sales Management, New Business Development, Recruiting, Transportation, Logistics, HRIS, Organizational..., Customer Service, Employee Relations, Leadership Development, Human Resources, Performance Improvement, Performance Management, Performance Appraisal, Employee Learning &..., Employee Law, SPHR, Training
Education
Cornell University 2012 — 2012
Masters Certificate in Human Resources, Human Resources Management and Services
The University of Akron 2000 — 2002
Associate of Arts (AA), Legal Studies, General
Kent State University 1995 — 2000
Pre-Medicine/Pre-Medical Studies
Sidney High School 1991 — 1995
Deb Shops, Inc. March 2010 - Present
Charter Communications January 2009 - January 2010
Aarons Sales and Lease November 2005 - December 2007
Skills
Telecommunications, Retail, Customer Retention, Broadband, Customer Service, Sales Management, Marketing
Education
Cornerstone University 2011 — 2013
Bachelor's degree, Psychology
Cornerstone University 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Charter Communications November 2014 - Present
J.Isley, LLC. July 2009 - Present
Charter Communications November 2013 - November 2014
CLEAR CHANNEL RADIO - ST. LOUIS October 2006 - January 2009
AT&T COMMUNICATIONS, INC July 1999 - September 2006
Skills
Advertising, Online Advertising, Social Media Marketing, Marketing Strategy, Social Media, Marketing, Graphic Design, Marketing Communications, Email Marketing, Photoshop, Public Relations, Event Management, Copywriting, Radio Advertising, Call Center, Sales Management, Customer Service, Performance Management, Problem Solving, Management, Performance Appraisal, Media Planning, Media Buying, Budgets, Call Centers
Education
Columbia College 2010 — 2012
BACHELOR OF SCIENCE BUSINESS ADMINISTRATION, Triple Major - Marketing/Human Resources/Management, 3.5
University of Central Arkansas
Webster University
ADA Carbon Solutions October 2014 - Present
APL April 2010 - June 2014
Graebel Companies October 2007 - October 2009
Charter Communications July 2004 - January 2006
Avaya August 1998 - August 2002
Skills
Customer Service, Operations Management, Process Improvement, Logistics Management, Transportation, Sales Management, Shipping, Freight, Logistics, Supply Chain, Pricing, Inventory Management, Supply Chain Management, 3PL, Container, Freight Forwarding, International Logistics, Transportation..., Warehousing
Education
Community College of Aurora 2004 — 2007
Associate's Degree, Business Administration, Management and Operations, 3.0
PDK Appraisals October 2013 - Present
Charter Communications August 2012 - October 2013
Charter Communications November 2010 - August 2012
Skills
Call Centers, Telecommunications, Customer Service, Sales, Customer Experience, VoIP, Customer Satisfaction, Customer Retention
Education
Davenport University 2006 — 2010
BBA, Accounting Information Management
Wisconsin National Guard June 2011 - Present
Wisconsin National Guard May 2009 - June 2011
Wisconsin National Guard January 2000 - April 2009
Charter Communications May 1995 - January 2001
Tele-Communication Inc January 1990 - May 1995
Signal Security June 1989 - December 1989
US Navy July 1985 - June 1989
Skills
Data Analysis, Business Process..., Project Management, Project Planning, Telecommunications, Computer Maintenance, Strategic Planning, Business Analysis, Command, Integration, Management, Operational Planning, Program Management, Team Building, Training, Security Clearance, Military Operations, Army
Education
Columbia Southern University 2013 — 2015
Master of Business Administration (MBA)
University of Wisconsin-Milwaukee 2010 — 2010
Six Sigma Black Belt, Process Improvement
Herzing University-Madison 2006 — 2009
Bachlors of Science in Technology Management, Computer Management, Summa Cum Laude
Army Administrative Specialist 2010 — 2010
Army National Guard Recruiting & Retention NCO 2001 — 2001
Navy Reserves Command Management EO 1992 — 1992
Navy MK19 Gyro-compass SchoolGreat Lakes Naval 1986 — 1986
Navy Interior Communications Electrician School 1985 — 1986
Navy Electricity & Electronics School 1985 — 1985
Traci Lynn Fashion Jewelry April 2014 - Present
District 58 Toastmasters July 2013 - June 2014
Charter Communications December 2012 - December 2013
Cross Country Home Services January 2011 - August 2012
Jones & Jones, LLC Attorneys at Law December 2007 - April 2010
TeleTech September 2002 - October 2007
Skills
Office Management, Clerical Skills, Data Entry, Typing, Customer Service, Communication Skills, Leadership, Proofreading, Problem Solving, Employee Training, Customer Satisfaction, Sales, Public Speaking, Time Management
Education
CUNY Hostos Community College 1981 — 1983
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Mabel Dean Bacon Vocational High School 1977 — 1981
Certificate in Dental Office Assisting, Dental Assisting/Assistant
Charter Communications November 1998 - Present
Skills
Sarbanes-Oxley Act, General Ledger, Accounting, Financial Analysis, Auditing, Billing Systems, Process Improvement, Variance Analysis, GAAP, Account Reconciliation, Microsoft Excel, Financial Reporting
Education
Culver Stockton College 1992 — 1994
BS, Accounting
Charter Communications 2012 - Present
Charter Communications 2012 - 2012
Skills
Microsoft Office, Excel, Word, PowerPoint, English, Administration, Research, Customer Service, Microsoft Excel, Microsoft Word, Account Management, System Administration, Budgets, Outlook, Strategic Planning, Sales, Marketing, Advertising, Management
Education
Cornerstone University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Collier Engineering Company, Inc. April 2004 - Present
Charter Communications April 2003 - April 2004
Skills
Inspection, Contract Management, Construction, Construction Management, Process Scheduler, Supervisory Skills, Safety Management...
Education
Columbia State Community College 1999 — 2001
Associate's degree, Electronics Engineering Technology
Columbia Central High School 1993 — 1997
Executive Flyers Inc August 2013 - Present
Charter Communications July 2003 - January 2008
Daniel Webster College August 2005 - May 2006
Harvard Medical School July 2001 - July 2003
The International Golf Club and Resort August 1994 - July 2000
Skills
Flights, Piloting, Aircraft, Troubleshooting, Outlook, Workforce Managment, Call Centers, Customer Service, Operations Management, Aspect, Sales, Windows, Scheduling, Microsoft Office, Microsoft Word, Training
Education
Daniel Webster College
Bachelor of Science, Aviation Flight Operations - Professional Pilot
Framingham State University
Hudson High School
High School Degree
Charter Communications August 2014 - April 2015
Barling Bay June 2011 - July 2014
Washington University in St. Louis November 2010 - May 2011
United States Air Force May 1996 - July 2010
Skills
Visio, Enterprise Architecture, SDLC, Requirements Analysis, Business Analysis, Process Improvement, SQL, Business Intelligence, Software Project..., Agile Methodologies, Databases, IIS, Project Management, Requirements Gathering
Education
Community College of the Air Force
Associate of Science (A.S.), Logistics, Materials, and Supply Chain Management
Community College of the Air Force
Associate of Science (A.S.), Computer Science
Jet Stream Oil and Lube Center September 2015 - Present
Ahern November 2013 - Present
Town of Fond du Lac Fire Dept. June 2002 - Present
Charter Communications September 2012 - November 2013
Charter Communications February 2009 - September 2012
Skills
Management, Team Building, Customer Service, Risk Assessment, Emergency Management, Supervisory Skills, Inspection, Budgets, Contract Negotiation, Safety Management..., Construction, First Aid, CPR Certified, First Responder, Firefighting, Automotive, Fire Safety, Life Safety, Fire Protection, Fire Management, Emergency Services, Construction Safety, Public Safety, Team Leadership
Education
Community College of the Air Force 1993 — 1997
Airframe and Powerplant
Moraine Park Technical College
Fire Protection
Veterans United Home Loans July 2014 - Present
Veterans United Home Loans August 2013 - Present
Veterans United Home Loans July 2012 - August 2013
Charter Communications July 2011 - July 2012
Charter Communications January 2011 - July 2011
Charter Communications November 2009 - January 2011
Charter Communications July 2008 - October 2009
Charter Communications February 2007 - July 2009
Skills
Troubleshooting, Telephony, Networking, VoIP, Computer Hardware, Telecommunications, Avaya, Technical Support, Switches, Software Installation, Windows Server, Management, Project Planning, Computer Network..., Microsoft Office, Data Analysis, Windows 7, Customer Satisfaction, Network Administration, Workforce Management, Time Series Analysis, Reporting & Analysis, Computer Hardware..., Microsoft Operating..., TCP/IP, SharePoint Designer, Active Directory, Visio, Customer Service, Team Leadership, Call Centers, Leadership
Education
Columbia College 2012 — 2016
Management Information Systems, Information Technology
Saint Louis Community College 2008 — 2011
Business Administration: Management, Business Administration and Management, General
Charter Communications November 2012 - Present
Army National Guard August 2011 - Present
Lowes February 2011 - June 2012
Skills
Retail, Merchandising, Customer Service, Inventory Management, Sales, Store Management, Visual Merchandising, Team Building, Management, Loss Prevention, Sales Management, Marketing, Social Networking, E-commerce, Leadership, Social Media, Social Media Marketing, Coaching, Inventory Control, Marketing Strategy
Education
Wayne County Community College District 2011 — 2011
Columbia State Community College 2007 — 2011
Associate's degree, General Studies
Momentum Worldwide February 2015 - Present
Charter Communications October 2013 - January 2015
Ascent, LLC. December 2012 - October 2013
Ascent, LLC. March 2012 - December 2012
JRS Ventures, Inc. August 2011 - March 2012
US Army May 2006 - July 2011
Crown Candy Kitchen January 2000 - May 2006
Skills
Knowledge of home..., Training, Customer Service, Human Resources, Invoicing, Teamwork, Supervisory Skills, Counterinsurgency, Process Improvement, Army, Top Secret, Leadership, Access, Policy, Outlook, Force Protection, Microsoft Excel, Military Experience, Afghanistan, Military Training, Logistics, Employee Benefits, Management, Employee Relations
Education
Lindenwood University 2013 — 2014
Master of Science, Human Resources Management
Columbia College 2011 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources / Management
Columbia College 2009 — 2011
Associate of Science (A.S.), General Studies
Ranken Technical College 2004 — 2006
Associate's degree, Industrial Technology/Technician
Department of Military Affairs April 2012 - Present
Department of Military Affairs April 2010 - April 2012
Charter Communications May 2006 - May 2008
Verizon May 1999 - May 2006
Verizon May 1996 - May 1999
GTE August 1993 - May 1996
Skills
Telecommunications, Process Improvement, VoIP, Troubleshooting, Call Center, Project Management, Vendor Management, Program Management, Team Leadership, Visio, Cross-functional Team..., Wireless, Quality Assurance, Ethernet, Software Documentation, ARC GIS, Network Design, Network Engineering, Call Centers, Strategic Planning, Customer Service, Army, Microsoft Office, Time Management, Military, Leadership Development, Training, Operations Management, Leadership, Management, Integration, Change Management, Supervisory Skills, Networking, Budgets, PMP, Project Planning, Personnel Management, ArcGIS, Security, Inventory Management, Human Resources, Logistics, Military Operations, Security Clearance, DoD, Organizational..., Team Building, Customer Satisfaction
Education
Concordia University-Wisconsin 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 3.76
Concordia University-Wisconsin 2000 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sun Prairie High School
Time Warner Cable June 1999 - Present
Charter Communications September 1996 - June 1999
T C I Communications Inc February 1990 - September 1996
Education
Dallas Baptist University
Eastfield College
Joyful Livng, LLC April 2013 - Present
Charter Comunications August 1988 - January 2013
Charter Communications 1988 - 2013
Skills
VoIP, Wireless, IP, Telephony, Fiber Optics, Ethernet, Computer Network..., MPLS, Optical Fiber, T1, Switches, Network Design, Cabling, SDH
Education
Columbia College
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Charter Communications May 2015 - Present
Perkins & Marie Callendars, Inc. May 2012 - May 2015
Concordia College Dining Services August 2008 - December 2012
Northwestern Mutual May 2011 - August 2011
Concordia College October 2009 - March 2011
Carlos O'Kelly's May 2009 - August 2010
USA Hockey October 2001 - April 2010
Dodge County Ice Arena April 2007 - January 2009
Skills
Customer Service, Leadership, Ice Hockey, Research, Patience, Public Speaking, Highly Dedicated, Time Management, Social Media, Marketing
Education
Concordia College 2008 — 2012
Bachelor’s Degree, Marketing
The Rawlings Group November 2012 - Present
Charter Communications June 2011 - November 2012
US Navy July 2007 - December 2010
Skills
Weather Forecasting, Tactical Operations, Intelligence Analysis, Briefing, Subrogation, Cisco Networking, Insurance
Education
Community College of the Air Force 2007 — 2010
Associate of Arts and Sciences (AAS), Meteorology/Oceanography
Charter Communications October 2013 - Present
Skills
Inventory Management, Customer Service, Logistics, Process Improvement, Team Building, Team Leadership, Customer Satisfaction, Troubleshooting
Education
Columbia State Community College 2011 — 2012
Business, Management, Marketing, and Related Support Services
Hickman County High School 2007 — 2011