Chartwell Retirement Residences
Industry: Company
DescriptionChartwell Retirement Residences is the largest participant in the Canadian seniors housing sector, with 181 locations and 25 172 units across Quebec, Ontario, Alberta, and British Columbia. Headquarters: Mississauga, Canada Number of employees: 13,000 CEO: W. Brent Binions Founded: 2003
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Chartwell Retirement Residences Employees
Chartwell Retirement Residences April 2014 - Present
Healthcare Company February 2013 - October 2013
MunichRe December 2007 - December 2012
MunichRe - Mednet Saudi Arabia July 2011 - July 2011
Large Retail - Distribution Group of Saudi Arabia 2002 - 2007
Dollar Industries Pvt. Ltd. 2000 - 2002
NOBLE COMPUTER SERVICES PAKISTAN January 1997 - December 1998
Skills
IT Project Manager, ERP Applications..., IT infrastructure..., IT Department Management, Requirements Analysis, Oracle E-Business Suite, Project Management, ERP, Management, Information Technology, PMO, Disaster Recovery, Team Leadership, ITIL, Integration, Business Analysis, Project Portfolio..., IT Service Management, Risk Management, Requirements Gathering, Data Center, Software Documentation, Business Process, Business Intelligence, Project Delivery, Enterprise Architecture, Change Management, Program Management, Oracle, IT Operations, Process Improvement, Data Warehousing, Cross-functional Team..., Analysis
Education
Karachi University
Preston University
Chartwell Retirement Residences May 2012 - Present
Allegro Residences May 2008 - May 2012
Allegro Residences May 2008 - February 2011
Laurea Student communities January 2007 - April 2008
Staff Personnel évenementiel 1998 - 2007
Skills
Marketing Strategy, Strategy, Marketing, Management, Sales, New Business Development, Strategic Planning, Operations Management, Team Building, Coaching, Hospitality, Sales Management, Business Development, Customer Service, Program Management, Healthcare, Team Leadership, Leadership, Creative Direction, Budgets, Marketing Communications, Public Relations, Market Planning, Contract Negotiation, Project Management
Education
Harvard Business School 2015 — 2015
Executive Education Program, Finance for Senior Executives
University of Maryland Baltimore 2009 — 2009
Specialized Education, Senior Housing (Advanced Sales and Marketing)
Université de Montréal 1997 — 2001
Bachelor of Arts, Political Economics and International trade
Chartwell Retirement Residences February 2010 - Present
Amica Mature Lifestyles Inc February 2008 - January 2010
Skills
Payroll, Invoicing, Office Management, Administrative..., Customer Service, Office Administration, Accounts Payable, Accounts Receivable, Administrative..., Budgets, Data Entry, Financial Statements, Healthcare, Healthcare Management, Management, Marketing, Outlook, Strategic Planning, Time Management, Leadership, Training
Education
Mohawk College 2001 — 2003
Business Degree, Tourism & Travel
Chartwell Retirement Residences September 2015 - Present
Laurel Place (Ahmon Group) November 2014 - Present
Retirement Concepts November 2007 - August 2014
Retirement Concepts May 2004 - November 2007
Interior Health Authority January 1994 - May 2004
Skills
Team Building, Healthcare Management, Healthcare, Leadership, Elder Care, Coaching, Executive Management, Team Leadership, Long-term Care
Education
Royal Roads University 2002 — 2004
Master of Business Administration (MBA), Executive Management
Thompson Rivers University 1989 — 1991
Registered Nursing/Registered Nurse
Chartwell Retirement Residences April 2014 - Present
success beyond limits February 2009 - June 2012
Skills
Teaching, Community Outreach, Public Speaking, Program Development, Nonprofits, Volunteer Management, Fundraising, Workshop Facilitation, Program Evaluation, Event Planning
Education
George Brown College
Chartwell Retirement Residences February 2015 - Present
Ingram Micro June 2005 - May 2013
Culligan International Company November 2000 - June 2005
Skills
Sales, Negotiation, Client Development, Vendor Relationships, Relationship Management, Manage Client..., Business Development, Management, Team Building, Customer Retention, Account Management, Direct Sales, Solution Selling, Sales Operations, Key Account Management, Selling, Building Relationships, B2B, Strategic Partnerships, Vendor Management, Sales Management, New Business Development
Education
Sheridan College
Business Administration
Sheridan College
Business Administration
Chartwell Retirement Residences January 2015 - Present
Kilo Solution by Isabelle Huot September 2012 - Present
Maternity leave July 2014 - April 2015
Nautilus Plus September 2012 - April 2013
Pronokal February 2011 - August 2012
Lakeshore General Hospital November 2010 - December 2010
Jewish Rehabilitation Hospital, Lakeshore General Hospital and CLSC Pointe-Claire October 2010 - November 2010
Jewish Rehabilitation Hospital June 2010 - August 2010
Jewish Rehabilitation Hospital February 2010 - April 2010
Curves May 2007 - December 2009
Skills
Nutrition, Dietetics, Nutrition Education, Nutritional Counseling, Sports Nutrition, Weight Management, Wellness, Clinical Nutrition, Diabetes, Medical Nutrition..., Fitness, Health Promotion, Wellness Coaching, Weight, Health Education, Diet Planning, Nutritional Analysis, Weight Loss Coaching, Cholesterol, Prevention, Wellbeing, Public Health, Lifestyle, Supplements, Hospitals, Enteral Nutrition, Exercise Physiology, Fitness Training
Education
McGill University 2004 — 2008
Bachelor of Science, Nutrition
Vanier College 1998 — 2001
Science, Health Science
Leisureworld Senior Care Corporation March 2014 - Present
Chartwell Retirement Residences June 2013 - Present
Hawthorne Place Care Centre June 2013 - Present
St. Christopher House September 2011 - April 2012
Skills
Team Leadership, Microsoft Excel, Community Outreach, Youth Development, Gerontology, Social Services, Research, Program Development, Fundraising, Volunteering, English, PowerPoint, Customer Service, Event Management, Teamwork, Public Speaking, Microsoft Office, Case Managment, Microsoft Word, Event Planning, Community Development, Leadership Development, Volunteer Management, Creative Writing, Training, Cpr Certified, Leadership, Time Management, Case Management, CPR Certified
Education
George Brown College 2010 — 2012
Diploma, Activation Coordinator Gerontology
Montcalm Secondary School2005- 2009
High School Diploma
John Liptak CPA P.C. January 2015 - Present
Non-profit data management May 2013 - December 2014
Southwire ca May 2012 - August 2012
Chartwell Retirement Residences May 2008 - August 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Windows, Accounting, Financial Analysis, SAP, Account Reconciliation, Microsoft Word, Teamwork, Financial Reporting, Analysis, Bookkeeping, Business Analysis, Accounts Payable, Accounts Receivable, Financial Accounting, Payroll, Corporate Finance, Budgets, General Ledger, GAAP, Variance Analysis, Bank Reconciliation, Journal Entries
Education
American International College 2012 — 2014
Master's Degree, Accounting and Taxation
American International College 2007 — 2012
Bachelor of Arts (B.A.), Accounting
Chartwell Retirement Residences August 2014 - Present
Silver Group Purchasing January 2012 - October 2013
Summit Foods 2001 - 2012
New Edinburgh Square Retirement Residence 1996 - 2001
Baycrest Centre for Geriatric Care 1990 - 1995
The Hospital for Sick Children 1987 - 1990
Skills
Key Account Development, Account Management, New Business Development, Key Account Management, Building Relationships, Sales, Sales Management, Negotiation, Business Development, Food, Cooking, Sales Operations, Budgets, Forecasting, Customer Service, Team Building, Strategic Planning
Education
Algonquin College of Applied Arts and Technology
Chartwell Retirement Residences September 2015 - Present
Compass Group Canada June 2015 - September 2015
Chartwell Retirement Residences May 2015 - September 2015
Chartwell Retirement Residences September 2014 - September 2015
Dana Hospitality LP February 2015 - June 2015
Aramark Canada October 2013 - January 2015
Compass Group Canada October 2008 - September 2013
Skills
Nutrition, Menu Development, Cooking, Clinical Nutrition, Recipes, Scheduling, Ordering, Menu Costing, Food Service, Culinary Skills, Catering, Food Safety, Food Quality, Sanitation, Hygiene, Health and Safety, Dietetics, Diet Planning, Leadership, Physical Inventory
Education
Canadian Healthcare Association (CHA) 2013 — 2015
Certificate, Food Service and Nutrition Management (FSNM) Program
Centennial College 2014 — 2014
Certificate, Safety and Sanitation
Stanford University 2014 — 2014
Certificate, Child Nutrition and Cooking
Sheridan College 2015 — 2015
Certificate, HR Recruitment and Selection
Sardar Patel University
Master’s Degree, Master of Science (Microbiology)
Alluvion Retirement Living Inc. 2011 - Present
Carp Retirement Properties Inc. (Client) July 2011 - Present
Chartwell Retirement Residences February 2009 - December 2010
Village Manor Retirement Home October 2001 - June 2008
Skills
Retirement Homes, Resident & Family..., Community Outreach, Research, Teaching, operational proformas, feasibility studies and..., Facilities Design &..., Capital Project..., Strategic & Operational..., start-up leasing..., Marketing Strategy, Marketing Communications, Complete Fit-up, Cost Control Strategies, Information Management..., Staff Recruitment &..., C++, Training & Performance..., Process Development, HTML, Editing, Java, C, Windows, Photoshop, PowerPoint
Education
McMaster University 2006 — 2016
In Progress, Bachelor of Social Science, Gerontology
Certified Genearal Accountant (CGA) 1997 — 2002
Level 3 Completed
Sheridan College 1988 — 1990
Business Administration, Accounting
OREA
Real Estate Licence
Symphony Senior Living Inc January 2012 - October 2014
Résidence Ambiance du Groupe Maurice January 2010 - January 2012
Chartwell Retirement Residences February 2006 - January 2009
Villa de l'estrie March 2003 - December 2008
BCP-Marketel-Publicité Martin-Réseau TVA 1990 - 2002
Skills
Public Sector, Business Strategy, Coaching, Management Consulting, Governance, Local Government, Public Policy, Organizational..., Sustainability, Stakeholder Engagement, Stakeholder Management, Event Management, Leadership Development, Negotiation, Team Building, Budgets, Leadership, Interim Management, Strategy, Business Analysis
Education
Université de Montréal - HEC Montréal 1977 — 1980
HEC, Communication, général
Chartwell Retirement Residences June 2007 - Present
Chartwell Seniors Housing REIT March 2005 - June 2007
Corporation of the Town of Aurora June 2001 - March 2005
Skills
Customer Service, Leadership, New Business Development, Brand Development, Elder Care, Home Care, Retirement Homes, Healthcare, Event Planning, Marketing, Seniors, Healthcare Management, Long-term Care, Community Outreach, Employee Engagement, Labour Issues, Health & Safety..., Financial Planning &..., Team Building, Relationship Management, Consultative Selling..., Sales Prospecting, CRM, Coaching, Hospitals, Strategic Planning
Education
Seneca College of Applied Arts and Technology 2000 — 2001
Social Service Worker, Gerontology
University of Guelph 1997 — 2000
Bachelor of Arts (B.A.), Women's Studies
MBNA January 2015 - Present
Chartwell Retirement Residences July 2014 - Present
Hooper Holmes, Inc. May 2014 - August 2014
Centre Hospitalier Universitaire de Montréal March 2011 - May 2013
Centah Inc. August 2008 - August 2011
Target December 2007 - August 2008
Skills
Team Leadership, Team Building, Problem Solving, Customer Service, Performance Management, Management, Operations Management, Time Management, Leadership, Call Centers, Training, Access, Coaching, Sales, PowerPoint, Microsoft Word, Strategic Planning, Microsoft Excel, Policy, Microsoft Office, Process Improvement
Education
Université d'Ottawa 2013 — 2015
Sciences cliniques médicales / études médicales supérieures
Université de Montréal 2012 — 2013
Sciences Infirmières
2008 — 2011
CDI collège Montreal 2009 — 2010
Diplôme d'Etudes Professionelles, Sante Assistance et Soins Infirmiers, Succes
Dallas County Community College 2005 — 2007
Associate's degree, Art and Sciences, GPA 3.8
Chartwell Retirement Residences August 2013 - Present
Crown Wallpaper & Fabrics January 2013 - May 2013
iTalk Global Communications June 2012 - December 2012
Leo Burnett Advertising Co. August 2007 - August 2009
Skills
Project Management, Marketing Strategy, Social Media, MS Project, Microsoft Office, Social Media Marketing, Communication Skills, Organizational Skills, Problem Solving, MS Office Suite, Content Management..., Adobe Creative Suite, Team Leadership, Administrative..., Time Management, Advertising, Creative Direction, Online Advertising, Integrated Marketing, Marketing Communications, Strategy, Marketing Management, Analytics, Leadership, Management, CMS, Microsoft Project, Communication
Education
Humber College 2010 — 2012
Postgraduate Certificate, Global Business Management, 86.1
Central Academy of Drama 2003 — 2007
B.A., Advertising and Comercial Film, 83.1
Chartwell Retirement Residences March 2014 - Present
2 Care 4 Medical Ltd August 2013 - March 2014
Motion Specialties Ottawa November 2012 - August 2013
Shoppers Home Health Care February 2005 - November 2012
Therapy Supplies and Rental February 2005 - October 2007
Skills
Operations Management, Operating Systems, Sales Support, Sales Operations, Advertising Sales, Administrative Support, Office Administration, Network Administration, Database Administration, Direct Sales, Sales Management, Administrative..., Medical Devices, Marketing, Inventory Management, Customer Service, Healthcare, Product Development, Team Building, Durable Medical..., Cold Calling, Home Care, Hospitals, Sales Process
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Chartwell Retirement Residences September 2013 - Present
Revera Inc. December 2007 - August 2013
Correctional Service of Canada May 1995 - October 2011
REvera 2007 - 2008
Skills
Nursing, Healthcare Management, Healthcare, Patient Safety, Hospitals, Critical Care, Nursing Education, Home Care, Acute Care, Case Management, Quality Improvement, Wound Care, Elder Care, Clinical Research, Customer Service, Program Development, Medication..., Team Building, Public Speaking, Strategic Planning
Education
Université de Montréal 1982 — 1985
Administration / gestion des soins de santé
Cegep - Montmorency 1978 — 1981
Technique infirmière, Registered Nursing/Registered Nurse
Chartwell Retirement Residences August 2011 - December 2014
Les appartements du Square Angus June 2009 - August 2011
aramark canada May 2003 - June 2009
les services alimentaires c.v.c. June 1997 - September 2001
cuisine atout May 1995 - June 1997
Skills
Menu Development, Budgets, Human Resources, Chef, Healthcare, Customer Service, Team Building, Healthcare Management
Education
Collège Inter-Dec, Montréal 2001 — 2003
attestation d'études collégiales, technique de gestion hôtelière, A.E.C.
polyvalente de beloeil 1986 — 1987
diplôme d'études professionnelles, cuisine d'établissement, D.E.P.
TransCare Community Support Services September 2013 - Present
George Brown College April 2013 - Present
Chartwell Retirement Residences October 2012 - Present
Jane Alliance Neighbourhood Services October 2011 - October 2012
M-Bridge Culture Integration Society for Professionals September 2011 - February 2012
Dalhousie Food Action Group June 2008 - June 2011
SEOCHC February 2007 - June 2008
Fabricland Pacific Ltd, Vancouver, BC March 2000 - May 2003
Skills
Customer Service, Conflict Resolution, Problem Solving, Volunteer Management, Non-profits, Fundraising, Supervisory Skills, Microsoft Office, Public Speaking, Research, Event Planning, Administration, Word, Strategic Planning, Customer Relations, Teaching, Community Outreach, Budgeting, Team Building, Change Management, Critical Thinking, Nonprofits, Microsoft Word, Coaching, Grant Writing, Program Development, Program Management, Healthcare, Community Development, Public Relations, Leadership Development, Program Evaluation, Proposal Writing, Workshop Facilitation, Social Services, Organizational..., Youth Engagement, Social Networking, Alzheimer's disease, Senior care, Community Organizing, Community Engagement, Policy, Workshop Development, Philanthropy, Event Management, Budgets, Editing, Capacity Building, Strategic Communications
Education
George Brown College 2012 — 2014
Activation Coordinator, Gerontology
University of the Punjab, Lahore 1995 — 1997
BA, Education
Chartwell Retirement Residences January 2015 - Present
Celestial Productions Inc. / The Celestial Care Foundation August 2014 - December 2014
Ottawa Marriott Hotel September 2011 - May 2014
MAGnificent Meetings & Events November 2009 - December 2013
Vintage Trim Company March 2009 - July 2013
Porter Airlines Inc. April 2010 - April 2011
Fulton's Pancake House & Sugar Bush November 2009 - April 2010
Capital DMC March 2001 - February 2009
Meeting Professionals International (MPI) July 2006 - August 2008
Skills
Event Management, Trade Shows, Tourism, Event Planning, Hospitality, Corporate Events, Hotels, Sponsorship, Travel Management, Revenue Analysis, Meeting Planning, Account Management, Hospitality Industry, Sales, Marketing, Customer Service
Education
University of Ottawa 1995 — 1997
Masters, Criminology
University of Waterloo 1989 — 1994
Bachelor, Psychology
Future Electronics May 2011 - Present
Chartwell Retirement Residences January 2008 - May 2011
Chartwell Retirement Residences November 2001 - January 2008
Skills
Product Marketing, Marketing Strategy, Supplier Negotiation, RF, Wireless, Electronics, Building Relationships, Multi Tasking, Business Development, Pricing, Goal Oriented, Qualifying Opportunities, Profit Margins, Profit Maximization, Interpersonal Skill, Teamwork, Customer Service, Training, Semiconductors, International Sales, Sales, Account Management, Cross-functional Team...
Education
Concordia University
Bachelor of Business Administration (BBA)
CEGEP - John Abbott College 2002 — 2004
Commerce
Chartwell Retirement Residences May 2015 - Present
Revera Inc. June 2013 - December 2014
peopleCare Inc. September 2010 - January 2014
Skills
Human Nutrition, Customer Service, Leadership, Cpr Certified, Food Service, Food Service Operations, Healthcare, Nutrition Education, Public Speaking, Team Building, Medical Nutrition..., Nutritional Counseling
Education
Fanshawe College 2012 — 2013
Food and Nutrition Manager, Tourism and Hospitality
University of Guelph 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Human Nutrition
Ontario Ministry of Health and Long-Term Care August 2013 - Present
Humber College September 2010 - August 2013
Schlegel Senior Villages December 2009 - August 2013
Jane Oulton & Associates December 2009 - August 2013
Brant County Health Unit December 2009 - August 2010
City Of Hamilton December 2008 - November 2009
East End Community Health Centre 2008 - 2008
Chartwell Retirement Residences 2007 - 2007
Mount Sinai Hospital, Toronto 2006 - 2007
Skills
Health Promotion, Healthcare, Public Health, Health Education, Nutrition, Nutrition Education, Public Speaking, Nutritional Counseling, Wellness, Leadership, Clinical Nutrition, Fitness, Sports Nutrition
Education
University of Guelph 2007 — 2008
Master of Applied Nutrition
Ryerson University 2004 — 2007
Bachelor of Applied Science (BASc), Nutrition
The University of Lethbridge 2001 — 2004
Bachelor of Science (BSc), Kinesiology and Exercise Science
CON Obesity Boot Camp
Chartwell Retirement Residences June 2015 - Present
CIBC 2013 - 2014
HSBC 2009 - 2012
TD 2005 - 2009
Heart and Stroke Foundation 2001 - 2003
Ambrose Carr Linton Carrol (currently known as CP+B) 1999 - 2000
Harrod And Mirlin/FCB (currently known as Draft FCB) 1997 - 1998
BBDO 1991 - 1996
Skills
Integrated Marketing, Marketing Communications, Creative Strategy, Sponsorship, Direct Mail, Product Marketing, Direct Marketing, Relationship Marketing, Brand Management, Multi-channel Marketing, Loyalty Programs, Digital Marketing, Email Marketing, Marketing Management, Market Planning, Social Media Marketing, Communications Planning, Marketing Strategy, Marketing Research, Digital Media, Media Planning, Advertising
Education
Queen's University
Bachelor of Arts, Political Studies
St. Lawrence College
Business Administration, Marketing
Institute of Canadian Advertising
Certified Advertising Agency Practitioner
Chartwell Retirement Residences NCSBellFebruary 2013 - December 2013
H&M July 2011 - January 2013
MUHC May 2012 - December 2012
Skills
Research, Cell Culture, PCR, Science, SDS-PAGE, Pharmacology, Biochemistry, Laboratory
Education
CEGEP - John Abbott College 2014 — 2016
DEC-BAC intensive nursing, Registered Nursing/Registered Nurse
McGill University 2009 — 2012
Bachelor of Science (BSc), Biochemistry
Dawson College 2007 — 2009
DEC, Health Sciences
Chartwell Retirement Residences August 2014 - Present
Lassonde School of Engineering July 2014 - Present
Royal LePage Heritage, Westmount ; All Points Relocation, Toronto December 1998 - May 2013
Royal Lepage Heritage December 1998 - May 2013
London Hilton December 1983 - November 1984
Queen Elizabeth Hotel September 1979 - December 1983
Skills
Real Estate, Selling, Relocation, Sellers, Condos, Buyer Representation, First Time Home Buyers, Listings, Management, Negotiation, Investment Properties, Residential Homes, Investors, Training
Education
Concordia University
CRM and Accounting
The Study
Looking for a new challenge November 2013 - Present
Chartwell Retirement Residences 2012 - 2013
Investors Group Financial Services Inc.(Montreal et regions) December 2010 - October 2012
laval-sur-le-lac February 2007 - April 2008
kelsey's 2003 - 2007
Four Seasons Hotels and Resorts April 1982 - May 1992
Skills
Strategic Planning, Change Management, Negotiation, Coaching, Customer Relations
Education
Autorite des Marches Financiers 2011 — 2011
Assurance de personne
Autorite des Marches Financiers 2010 — 2010
Epargnes collectives, (Fonds communs de placement)
1981 — 1987
bacc, administration
1981 — 1987
bacc, administration
CEGEP bois de boulogne 1979 — 1981
dec, administration
Chartwell Retirement Residences May 2013 - Present
2nd Sight Patient Advocacy May 2012 - May 2013
Medtronic September 2008 - May 2011
Medtronic January 2007 - September 2008
BusinessLink Medical 2004 - 2007
Sorin Group 1987 - 1994
Skills
Sales Management, Healthcare, Medical Devices, Market Development, Clinical, People Skills, Client Relationship..., New Business Development, Business Planning, Strategic Planning, Clinical Research, Strategy, Leadership, Capital Equipment, Cardiology, CRM, Product Launch, Orthopedic, Start-ups, Sales Process, Business Development, Sales, Cardiac Surgery, Sales Operations, Team Building, Surgeons, Interventional..., Vascular
Education
University of New Brunswick
Bachelor of Nursing, Nursing and Sciences
Homewood Health Centre November 2014 - July 2015
Chartwell Retirement Residences March 2014 - September 2014
Revera Inc. July 2011 - January 2014
Revera Inc. December 1999 - July 2011
Skills
Healthcare, Healthcare Information..., Hospitals, Crystal Reports, EMR, Healthcare Management, EHR, HIPAA, Software Documentation, Access, Microsoft Excel, Data Analysis, Microsoft Office, Cognos, JD Edwards, Business Objects, Process Improvement, Databases
Education
Conestoga College 1996 — 1999
Computer Programmer/Analyst, Computer Programming
Chartwell Retirement Residences August 2014 - Present
USANA Health Sciences February 2012 - Present
Riviera Parque May 2013 - July 2014
The Old Mill Inn and Spa March 2011 - May 2013
Canadian Communication Products March 2010 - March 2011
Solid Source Corp - Meganite February 2008 - April 2010
Bell Mobility - wireless services August 2007 - January 2008
Akzo Nobel Coatings October 2004 - July 2007
Cadillac Fairview Shopping Centres September 2000 - November 2004
Ivanhoe Cambridge 1999 - 2001
Skills
Event Management, Problem Solving, Hospitality, Trade Shows, Account Management, Customer Relations, Sales Management, B2B, Customer Service, Advertising, Marketing, Sales, Entrepreneurship, Marketing Strategy, Marketing Communications, Team Building, Leadership, Budgets, Sales Process, Retail, Business Development, Competitive Analysis
Education
MacDonald Cartier 1990 — 1995
Laurentian University/Université Laurentienne 1985 — 1990
Bachelors Degree, Education
Chartwell Retirement Residences November 2008 - Present
Bombardier Aerospace May 2007 - November 2008
Les services GP May 2005 - December 2007
Groupe Melior January 2007 - April 2007
Bédard et Forand, spécialiste en recrutement December 2004 - May 2005
Skills
Talent Acquisition, Labor Relations, Training, Health & Safety Advice, Collective Bargaining, Strategic HR, Coaching, Employee Relations, Policy, Customer Service, Deferred Compensation, Human Resources, Succession Planning, Onboarding, Management, Employee Engagement, Talent Management, Performance Management, Recruiting, HRIS, Strategic Planning, HR Policies
Education
University of Montreal 2003 — 2007
Bachelor's degree, Labor and Industrial Relations
Chartwell Retirement Residences June 2013 - Present
McGill University Health Centre July 2007 - July 2014
Fuel Transport Inc. August 2012 - June 2013
Skills
Visual Basic, C#, SQL, Oracle, Microsoft Office, Access, Windows, Windows Server, Backtrack, Outlook, Visio, Microsoft Excel, PowerPoint, Microsoft Word, Crystal Reports, ERP, VoIP, PeopleNet, TMW, Mitel 3300, Project Management, Business Analysis, ActiveFax, Prezi, CMS, Java, Networking
Education
Concordia University 2008 — 2011
Bachelor of Commerce, Management Information Systems
Bradford Valley Specialty Care Long Term Home September 2013 - Present
Chartwell Retirement Residences April 2013 - Present
GEM Healthcare Group March 2013 - Present
Esmar Nursing & Community Care May 2013 - September 2013
Kipling Acres Long Term Home March 2012 - June 2012
Mylan January 2004 - December 2009
Parmar Maternity & Surgical Hospital December 1995 - June 2000
Skills
Microsoft Office, MEDITECH, PointClickCare, E-MAR, Medication..., Wound Care, Health Care Regulation, Medical Terminology, Home Care, Client Service Oriented, Time Management, Infection Control, Meditech, Patient Education, Hospitals, Healthcare Management
Education
Humber College 2010 — 2012
Registerd Practical Nurse Diploma
University of Toronto
Equivalent Bachelor of Science, Ayurvedic Medicine & Surgery (B.A.M.S.)
Toronto Institute of Pharmaceutical Technology 2002 — 2003
Pharmaceutical Manufacturing Technology Diploma
Amica Mature Lifestyles Inc November 2014 - Present
Habitat for Humanity Mississauga 2011 - Present
Chartwell Retirement Residences 2013 - 2014
Concord Hospitality Enterprises 2005 - 2013
Concord Hospitality Enterprises 2002 - 2005
Elton Manufacturing 2000 - 2002
Marriott International 1998 - 2000
Skills
P&L Financial Management, Microsoft Office, Quality Assurance, Customer Service, Training Delivery, Revenue Management, Training, Management, Hotels
Education
University of Guelph 2004 — 2008
Bachelor of Commerce (B.Com.), Hotel and Food Administration
GDI Services aux immeubles May 2013 - Present
Intelliaff May 2013 - Present
Chartwell Retirement Residences May 2012 - May 2013
Residences Allegro September 2007 - May 2012
Cirque du Soleil April 2006 - May 2007
SGF September 1998 - November 2005
Rexfor September 1988 - September 1998
Skills
IT Management, IT Strategy, IT Outsourcing, Strategic Planning, Change Management, Operations Management, Team Management, Coaching
Education
Université Laval / Laval University 1984 — 1988
Baccalauréat, Informatique
Canadian Society of Club Managers 2006 - Present
Richmond Woods Retirement Community by Sifton April 2014 - August 2015
Chartwell Retirement Residences January 2013 - April 2014
BayBridge Senior Living 2012 - 2013
BayBridge Senior Living 2012 - 2013
The London Club Ltd. November 2006 - October 2012
Celebrity Cruises June 2005 - November 2006
Regent Seven Seas Cruises May 1999 - May 2005
Skills
Organizational..., Restructuring, Food & Beverage, Resorts, Hospitality Management, Banquets
Education
Cornell University 1986 — 1988
1988, Hotel Administration
Cornell University 1986 — 1988
Bachelor of Science, Hotel Administration
Chartwell Retirement Residences June 2013 - Present
Forefront Technologies Inc. June 2012 - June 2013
Purdue Pharma June 1995 - June 2012
Cantoc Business Systems September 1989 - June 1995
Progressive Packaging May 1989 - August 1989
Makita Canada July 1988 - May 1989
Coca-Cola Ltd. March 1986 - July 1988
Rohm and Haas Canada Inc. May 1983 - February 1986
Skills
Disaster Recovery, IT Management, Strategic Planning, Business Intelligence, Business Continuity..., ERP Selection, Capital Budgeting, Operating Budgets, Project Management, Staff Development, Resource Management, Computer System..., Change Management, IT Security Policies, Help Desk Implementation, Cross-functional Team..., Team Building, Technology Management, Technology Needs..., Software Development, IT Leadership, Pre-sales, PMP, Outsourcing, Oracle, Information Technology, Management, Strategy, Virtualization, ERP, Leadership, IT Strategy, Vendor Management, Infrastructure, Project Planning, Servers, SDLC, SAP, Project Portfolio..., Windows Server, Enterprise Architecture, Business Process, Integration, Testing, IT Operations, IT Service Management, Microsoft SQL Server, Saas, Cloud Computing, Requirements Gathering
Education
Project Management Institute
PMP Certification
McMaster University
Managing Information Technology Projects
Seneca College of Applied Arts and Technology 1981 — 1984
Diploma, Computer Programming and Analysis, 3.8
Longo's January 2015 - Present
Chartwell Retirement Residences September 2013 - February 2015
Skills
Customer Service, Retail, Merchandising, Microsoft Office, Time Management, Microsoft Word, Inventory Management, PowerPoint, Teamwork, Nursing Care
Education
Holy Angel University 2007 — 2011
Bachelor of science in nursing, Registered Nursing/Registered Nurse
nurse education mississauga
continuing education courses, Nursing Education
Chartwell Retirement Residences May 2013 - Present
The Relaxation Room 2009 - Present
McCordick Glove & Safety Inc. August 2011 - May 2013
Robert Bosch Tool Corporation April 2011 - August 2011
Temple Playhouse January 2006 - March 2011
Skills
Account Management, Market Research, Marketing Strategy, Social Media Marketing, Sales, Laughter Yoga, Commitment to Customer..., Product Marketing, Competitive Analysis, Event Planning, PowerPoint, Social Media, Team Building, Marketing Management, New Business Development, Leadership, Direct Sales, Contract Negotiation, Retail, Purchasing, Microsoft Excel, Microsoft Office, B2B, Cold Calling, Microsoft Word, Inventory Management, Sales Management, Customer Service
Education
Sheridan College 2010 — 2011
Mohawk College 2008 — 2010
Fengate Property Management Ltd. July 2014 - Present
Chartwell Retirement Residences January 2014 - June 2014
Chartwell Retirement Residences July 2013 - January 2014
Collins Barrow Toronto LLP 2011 - 2013
Palmer Reed Chartered Accountants 2009 - 2011
Skills
Auditing, Accounting, Organizational..., Income Tax, Corporate Events, Tax Preparation, Bookkeeping, Assurance, External Audit, Cross-functional Team..., ASPE, IFRS, Financial Statements, Financial Analysis, Financial Reporting
Education
Brock University 2007 — 2012
Honours Bachelor of Accounting Co-op (BAcc)
Glenforest Secondary School
International Baccalaureate (IB)
Chartwell Retirement Residences April 2012 - Present
SEIU local 1 Canada 2006 - 2012
Leisureworld Caregiving Centres 2005 - 2006
Waste Management 1994 - 2004
Skills
Labor Relations, Employee Relations, Collective Bargaining, Conflict Resolution, Employment Law, Conflict Management, Grievances, Organizational..., HR Policies, Performance Management, Leadership Development, Policy, Coaching, Union, Mediation, Arbitration, Employee Benefits, Leadership, Alternative Dispute...
Education
York University 2011 — 2012
Alternative Dispute Resolution
OREA
Real Estate Licence
Loretto
Bachelor of Arts
Sheridan College
Human Resources
Chartwell Retirement Residences July 2015 - Present
BayBridge Senior Living March 2006 - July 2015
Bradgate Arms February 2001 - August 2005
Retirement Residences REIT (Revera) March 1998 - March 2001
APANS Health Services August 1997 - March 1998
Diversicare Healthcare Services Inc. August 1996 - August 1997
Skills
Event Planning, Customer Service, Microsoft Office, Coordinating Events, Microsoft Word
Education
George Brown College 1994 — 1996
Activation Coordinator/ Gerontology with Honours
Chatham Kent Secondary School 1989 — 1993
Ontario Secondary School Diploma
Chartwell Retirement Residences February 2015 - Present
Skills
Social Media, Public Relations, Behavioral Interviewing, Employer Branding, Applicant Tracking..., Talent Identification..., Human Resources, Onboarding, Client Management, Candidate Coaching, Campus Recruiting, Offer Negotiation, Sourcing, Recruiting, Talent Acquisition, CRM, Negotiation, Job Coaching, Talent Management, Succession Planning, Bilingual English-French, Leadership, Personnel Management, Temporary Placement, HRIS, Job Descriptions, Hiring, New Hire Orientations, Screening, Employee Benefits, Exit Interviews, Employee Relations, Job Fairs, College Recruiting, Internet Recruiting, Taleo, Screening Resumes, Workforce Planning
Education
Ryerson University 2004 — 2007
Graduate Certificate Program in Human Resources Management
Ryerson University 2001 — 2004
Graduate Certificate Program in Public Relations
Universitatea din Craiova 1993 — 1997
Bachelor's Degree, English/French Linguistics & Culture
Revera Inc. March 2015 - Present
Revera Inc. February 2014 - March 2015
Chartwell Retirement Residences June 2012 - January 2014
Revera Inc. May 2011 - July 2012
Chartwell Seniors Housing REIT - Chartwell Classic Robert Speck May 2010 - May 2011
Chartwell Seniors Housing REIT - Heritage Glen Community for Seniors June 2003 - October 2010
Alzheimer's Society June 2007 - November 2007
Skills
Community Outreach, Elder Care, Customer Service, Healthcare, Leadership Development, Event Planning, Healthcare Management
Education
Nipissing University 2010 — 2012
B.Comm, Business
Sheridan College 2008 — 2010
Bus. Administration, Human Resources
Sheridan College 2006 — 2007
Social Services, Gerontology
Southlake Regional Health Centre August 2015 - Present
Chartwell Retirement Residences October 2014 - Present
Leisureworld Senior Care Corporation May 2013 - Present
Sunnybrook Health Sciences Centre January 2015 - February 2015
Royal Victoria Hospital January 2012 - May 2012
Skills
Microsoft Word, PowerPoint, Customer Service, Sales, Microsoft Office, Meditech, point click care, English, Windows, Research, EMR, Critical Thinking, Wound Care
Education
Centennial College 2014 — 2014
Perioperative Nursing, Operating Room Course
Humber College 2013 — 2014
Nephrology Course I/ II
Georgian College 2010 — 2012
Practical Nursing, Nursing
Healthcare Professional Training Providers
Phlebotomy/ IV Therapy
St. Theresa of Liseux High School 2006 — 2010
High School/Secondary Diploma Programs
Jeux du Commerce 2016 September 2015 - Present
Deloitte Consulting May 2015 - August 2015
Jeux De Commerce Central September 2014 - February 2015
Telfer School of Management September 2013 - October 2014
Government of Canada May 2014 - August 2014
Best Buy Canada June 2013 - October 2013
gordongroup marketing + communications April 2013 - June 2013
American Eagle Outfitters July 2012 - April 2013
Chartwell Retirement Residences August 2011 - January 2012
Skills
Teamwork, Leadership, Attention to Detail, Analytical Skills, Time Management, Management Consulting, Strategy, Business Development, Innovativeness, Financial Analysis, Patience
Education
Telfer School of Management at the University of Ottawa 2012 — 2016
Bachelor’s Degree, Commerce - Finance
All Saints Catholic High School 2007 — 2012
High School, Commerce and Sciences
Chartwell Retirement Residences March 2009 - Present
City of Burlington December 2006 - March 2009
Government of Ontario November 1996 - October 2003
Government of Canada May 1994 - October 1996
Skills
Media Relations, Strategic Communications, Corporate Communications, Crisis Management, Marketing Communications, Crisis Communications, Speech Writing, Persuasive Writing, Policy, Copywriting, SEO copywriting, Charity Governance, Governmental Affairs, Community Outreach, Public Affairs, Strategy, Government, Leadership, Spokesperson, Corporate Social..., Change Management, Public Relations, Content Marketing, Community Development, Reputation Management, Press Releases, Internal Communications, Communications Planning, Politics, Customer Service, SEO Copywriting, Strategic Planning, Public Speaking, Social Media
Education
Queen's University 2012 — 2012
Executive Education - Strategic Marketing
Ithaca College 2013 — 2013
Strategic Communication Management Certificate
Carleton University 1988 — 2002
BA, Combined Sociology + Law
Chartwell Retirement Residences July 2005 - Present
CPAC (care) Holdings March 2003 - July 2005
Skills
Financial Modeling, Customer Service, Budgets, Project Coordination, Project Management, Project Planning, Management, Strategic Planning, MS Project, Change Management, Team Building, Leadership, Team Leadership, Real Estate Development, Negotiation, Contract Management
Education
Birmingham City University 1998 — 2000
PG Dip Architecture, Built Environment
Birmingham City University 1992 — 1995
BA (Hon) Architecture, Built Environment
doTERRA January 2015 - Present
BSG Mechanical Services March 2012 - Present
MLSE (Maple Leaf Sports & Entertainment) September 2014 - January 2015
Power Yoga Canada August 2012 - January 2015
Leisureworld Senior Care Corporation March 2014 - August 2014
Chartwell Retirement Residences October 2012 - August 2014
Education
McMaster University 2011 — 2015
Bachelor of Science (B.Sc.)
Chartwell Retirement Residences March 2015 - April 2015
Ontario Energy Group July 2014 - December 2014
Simply Green Home Services Inc. July 2013 - July 2014
Ontario Consumers Home Services January 2013 - August 2013
Wesley Urban Ministries May 2012 - March 2013
Mexx September 2010 - July 2012
Mexx Canada Company October 2010 - April 2012
Kettleby Valley Camp and Outdoor Recreation Center May 2008 - August 2009
Skills
Time Management, Microsoft Office, Social Media, Microsoft Excel, Customer Service, Microsoft Word, Teamwork, Event Planning, Critical Thinking, PowerPoint, Outlook, Team Leadership, Research, Sales Management, Budgets, Marketing Communications, Visual Merchandising, Event Management, First Aid and CPR, G class license with..., Project Planning, Leadership, Sales, Strategic Planning
Education
Brock University 2008 — 2012
Bachelor, Inclusive and Therapeutic Recreation
University of Ottawa 2006 — 2008
Political Science
St Theresa of Lisieux 2003 — 2006
St. Joseph Elementary
V!VA Retirement Communities May 2012 - Present
V!VA Retirement Communities December 2013 - December 2014
Chartwell Retirement Residences September 2006 - May 2012
Leisureworld Senior Care Corporation October 2004 - December 2010
Leisureworld Senior Care Corporation December 2004 - September 2006
Skills
Change Management, Program Development, Project Management, Event Management, Marketing, Training, Community Outreach, Customer Service, Event Planning, Healthcare, Management, Newsletters, Policy, Program Management, Project Planning, Sales
Education
Humber College 2002 — 2004
Recreation and Leisure
Chartwell Retirement Residences February 2012 - Present
Chartwell Seniors Housing REIT April 2010 - February 2012
Chartwell Retirement Residences August 2005 - February 2010
Skills
Healthcare Management, Project Management, Strategic Planning, Volunteer Management, health and safety..., Heath and Safety..., Problem Solving, First Aid, Cpr Certified, Leadership, Conflict Resolution, Fundraising, Program Development, Time Management, Community Outreach, Nonprofits, Marketing, Training, Public Speaking, Event Planning, Critical Thinking, Microsoft Office
Education
Conestoga College 2011 — 2013
Recreation and Leisure Management of Older Adults
Chartwell Retirement Residences April 2014 - Present
Chartwell Retirement Residences March 2003 - June 2014
Alert Care February 2002 - March 2003
SEIU Local 204 January 1998 - February 2002
Skills
Deferred Compensation, Employee Relations, Talent Acquisition, HRIS, Employee Benefits, Succession Planning, Recruiting, Performance Management, Organizational..., Talent Management, Technical Recruiting, Onboarding, HR Consulting, Employer Branding, HR Policies, Employee Engagement, Human Resources, Labor Relations, Applicant Tracking..., Employment Law, Conflict Resolution, Organizational..., Change Management, Organizational Design, Personnel Management, Benefits Administration, Workforce Planning, New Hire Orientations, Leadership Development, Hiring, Interviews, Employee Training, Payroll, Training, Sourcing, Coaching
Education
Queen's University
Organizational Leadership
Ryerson University
LTCOM
Chartwell Retirement Residences September 2014 - Present
LTC 2015 - 2015
Erie County Medical Center March 2014 - May 2014
Women & Children's Hospital of Buffalo January 2014 - February 2014
Weinberg Campus, Long Term Care September 2013 - October 2013
Sisters of Mercy Hospital January 2013 - May 2013
Buffalo General Medical Center July 2012 - December 2012
Trillium Health Centre October 2011 - January 2012
The Hospital for Sick Children June 2011 - January 2012
Chartwell Retirement Residences June 2011 - October 2011
Skills
Medical Nutrition..., Clinical Nutrition, Nutritional Counseling, Research, Healthy Eating, Health Education, Program Evaluation, Dietetics, Nutrition Education, Nutrition, Wellness, Healthcare, Food, Health Promotion, Public Health, Patient Education, Hospitals
Education
D'Youville College 2012 — 2014
BS/MS, Dietetics
Ryerson University 2006 — 2010
Bachelor's Degree, Nutrition and Food
Chartwell Retirement Residences September 2014 - Present
Bayshore Community Health Services August 2014 - Present
Comfort Keepers September 2013 - October 2014
CHARTWELL Dementia unit January 2014 - April 2014
Trillium Health Centre January 2013 - April 2013
Sunrise Senior Living September 2012 - December 2012
St. Michael's Hospital May 2012 - August 2012
Trillium Health Centre January 2012 - April 2012
Ministry of Health and Long-Term Care. January 2008 - April 2009
Client Logic Corporation November 2004 - September 2006
Skills
Recruiting, Customer Service, Training, System Administration, Change Management, Performance Management, Employee Relations, Microsoft Office, Research, HRIS, Time Management, Policy, PowerPoint, Talent Management, Human Resources, Management, Interviews, Healthcare, Social Media, Team Building, Public Speaking, Microsoft Excel, NICU paediatrics, Older Adults, Nursing Care, Pediatric Nursing, Nursing Documentation, Geriatric Nursing, Nursing Process, Neonatal Nursing, Surgical Nursing, Oral Sedation, Infant Nutrition, Inhalation, Nursing Research, Cardiac Rehabilitation, Nursing Education, Negotiation, Leadership, Team Leadership, Teamwork, Critical Thinking, Hospitals, Nursing
Education
York University 2011 — 2013
Bachelor of Science (BScN)
Seneca College of Applied Arts and Technology 2006 — 2007
Post graduate Certificate
University of the West of England 2001 — 2004
BSc(Hons)
NewLife Fertility Centre August 2015 - Present
Chartwell Retirement Residences July 2015 - Present
Diversicare Healthcare Services Inc. February 2015 - Present
Centre for Addiction and Mental Health May 2014 - August 2014
Rouge Valley Health System January 2014 - April 2014
St. Joseph's Health Centre, Toronto September 2013 - December 2013
Sporting Life November 2007 - September 2013
Strategic Element Consulting Ltd. August 2012 - November 2012
Power Personnel April 2011 - August 2011
Cineplex Entertainment January 2007 - November 2007
Skills
Teamwork, Research, Customer Service, Time Management, Critical Thinking, Data Analysis, Punctual, Listening Skills, Flexible Working, Computer Literate, Problem Solving, Microsoft Office, CPR Certified, Medical Terminology, Medical-Surgical, Medication..., Healthcare, PowerPoint, Nursing, Social Media, Event Planning
Education
Centennial College 2013 — 2014
Practical Nursing
Humber College 2012 — 2012
Post Graduate Certificate, Marketing/Marketing Management, General
Ryerson University 2007 — 2011
Bachelor of Arts (BA), Psychology
Humber College September 2007 - Present
CCFCC Toronto Branch January 1995 - Present
Chartwell Retirement Residences 2013 - 2015
Chartwell Retirement Residences September 2011 - September 2013
Amica Mature Lifestyles Inc November 2008 - August 2011
Hilton Suites Toronto/Markham Conference Centre & Spa September 2003 - November 2008
Richmond Hill Golf Club June 2004 - November 2004
Hilton Toronto/Markham Suites Conference Centre & Spa 2002 - 2004
Embassy Suites 2001 - 2002
Sheraton Parkway Toronto North January 1993 - September 2001
Skills
Culinary Skills, Menu Development, Food & Beverage, Banquets, Catering, Food, Food Service, Hospitality Management, Hospitality, Restaurants, Chef, Fine Dining, Restaurant Management, Food Quality, Hotels, Education, Menu Engineering, Retirement Homes
Education
Humber College 2011 — 2011
Canadian Culinary Institute, Certified Chef du Cuisine
George Brown College 1982 — 1984
Culinary Management, Culinary & Hospitality
Ryerson University 1981 — 1982
Computer Programming, Specific Applications
Chartwell Retirement Residences April 2015 - Present
Applebee's & IHOP March 2011 - March 2015
Obsidian Group Inc. October 2010 - March 2011
Canada Bread May 2004 - October 2010
Canada Bread 2004 - 2010
Starbucks Coffee Company 2001 - 2003
Pizza Hut 1993 - 2001
Skills
Food Safety, Food, Food & Beverage, Franchising, Food Service
Education
Concordia University 1981 — 1985
Communications/ Sociology
Chartwell Retirement Residences January 2013 - June 2015
Concurrent Technologies Corporation June 2011 - January 2013
Coremotive Inc July 2008 - July 2011
Mount Sinai Hospital, Toronto 2005 - 2008
Carpedia International 2004 - 2005
Johnson Controls 2002 - 2004
Skills
Six Sigma, Process Engineering, Change Management, Program Management, Lean Manufacturing, Problem Solving, Operations Management, Business Process..., Strategic Planning, Process Improvement, Team Building, Continuous Improvement, Quality Management, Business Planning, Performance Management, Analysis, Healthcare, Governance, Project Management, Policy, Management, Leadership, Strategy, Project Planning, Team Leadership, Quality Assurance
Education
Loyola University New Orleans 1998 — 2001
MQM, Business and Quality Management
Saint Basil the Great
University of Waterloo
B ASc, Mechanical Engineering
Millennium1 Solutions November 2014 - Present
The Herjavec Group July 2014 - November 2014
Chartwell Retirement Residences October 2011 - February 2014
Chartwell Retirement Residences April 2008 - October 2011
Greater Toronto Airports Authority February 2007 - March 2008
Hewlett-Packard July 2006 - January 2007
Praxair Canada June 2005 - July 2006
D-Link October 2003 - June 2005
Skills
Active Directory, Servers, Troubleshooting, Windows XP, Windows Server, Software Documentation, Technical Support, Help Desk Support, Software Installation, Security, Windows, Blackberry, Printers, Access
Education
Sheridan College 2001 — 2005
Diploma, Systems Analyst Diploma
St. Joseph's High School
Stafford Developments September 2015 - Present
Ochre Consulting September 2012 - Present
Chartwell Retirement Residences June 2013 - September 2015
Minto Communities January 2012 - August 2012
Minto Communities September 2009 - January 2012
The MBTW Group April 2007 - September 2009
Town of Markham May 2006 - August 2006
Tim Hortons April 2003 - December 2003
Skills
AutoCAD, Marketing Strategy, Urban Planning, Urban Design, Land Use Planning, Project Management, Microsoft Word, Comprehensive Planning, Strategic Planning, Landscape Architecture, Site Planning, LEED, Mixed-use, Land Development
Education
University of Toronto 2004 — 2007
Masters of Landscape Architecture
McGill University 2002 — 2004
Masters of Urban Planning
Queen's University 1997 — 2001
BA (hons), Environmental Science, Geography
Chartwell Retirement Residences June 2012 - Present
Pamwell Health Care January 2012 - Present
GEM Healthcare Services Halton April 2012 - January 2013
Spectrum Health Care June 2008 - November 2011
Sunnybrook Health Sciences Centre May 2010 - August 2010
The Scarborough Hospital January 2010 - May 2010
Integracare Incorporated August 2008 - August 2009
Skills
Nursing, Home Care, Medication..., Wound Care, Vital Signs, Healthcare, Elder Care, Palliative Care, Pain Management, Software Documentation, Long-term Care, Leadership, Oncology
Education
George Brown College 2014 — 2017
Bridging RPN to BsN, Nursing
The Co-operators February 2014 - Present
The Co-operators February 2014 - June 2015
Chartwell Retirement Residences November 2013 - February 2014
PerkinElmer June 2011 - August 2013
Labtronics Inc February 1998 - June 2011
Motokov Canada 1996 - 1998
Skills
VMware, SharePoint, Requirements Analysis, Computer Hardware, Microsoft SQL Server, Management, Problem Solving, Integration, C#, Software Development, Software Documentation, Databases, SQL, Troubleshooting, IIS, Windows, Active Directory, Windows Server, Servers, Virtualization, Disaster Recovery, Linux, VBScript, Technical Support, Security, Windows XP
Education
Georgian College 1997 — 1997
Computer Systems Hardware
Fleming College 1993 — 1996
Computer Business Systems
Chartwell Retirement Residences March 2014 - Present
Fogo Island Inn November 2012 - September 2013
Food & Beverage Specialist August 2011 - November 2012
Westin Resort & Spa Whistler January 2008 - July 2011
Moda Hotel March 2006 - January 2008
Executive Hotels & Resorts July 2003 - January 2006
Messinahof Winery & Resort 2000 - 2002
The Westville Hotel 1987 - 1999
Skills
Hotel Management, Hospitality Management, Hotels, Banquets, Hospitality Industry, Pre-opening, Food & Beverage, Resorts, Rooms Division, Revenue Analysis, Hospitality, Fine Dining, Catering, Restaurants, Front Office, Yield Management, Property Management..., Micros, Culinary Skills, Customer Satisfaction, Menu Development, Restaurant Management, Wine, Tourism, Hotel Booking, Food Service, Event Management, Food, Customer Service, Sales, Budgets, Event Planning
Education
University of Johannesburg
BA, Hospitality
Chartwell Retirement Residences August 2013 - Present
Northwest Healthcare Properties August 2010 - August 2013
Yardi Systems Inc. 2010 - February 2011
Transglobe December 2001 - December 2009
ATR KimEng Securities February 1998 - May 2001
Skills
Real Estate, Property Management, Leases, Programming, IT Management, Yardi Property..., Firewalls, Team Leadership, Investment Properties, Blackberry Enterprise..., Active Directory, Cloud Computing, Budgets, Financial Analysis, Crystal Reports, Due Diligence, Contract Negotiation, Project Management, Citrix, Asset Management, Windows Server, SharePoint, Servers, Information Technology, Integration, Software Documentation, Microsoft SQL Server, Software Implementation, Troubleshooting, Accounts Payable, Business Analysis, Network Administration, Software Project..., Real Estate Development, Negotiation, Vendor Management, IT Strategy, IT Operations, VMware, System Administration, Disaster Recovery
Education
Seneca College of Applied Arts and Technology 2002 — 2008
Certificate, Java / Oracle Developer
AMA University 1989 — 1995
Batchelor, Computer Science
Chartwell Retirement Residences January 2014 - Present
Victorian Order of Nurses August 2009 - December 2013
Middlesex Hospital Alliance 2006 - August 2009
Skills
Program Development, Community Outreach, Healthcare, Client Assessment, Elder Care, Program Management, Community Development, Project Management, Capital Budgeting, Client Co-ordination, Alzheimer's Care, Client Education, Marketing Communications, Motivational..., Non-profit..., Peer Support, Event Planning, Customer Service, Public Relations, Event Management
Education
McMaster University 2004 — 2008
Health Studies
Chartwell Retirement Residences September 2013 - Present
Impact Global Solutions November 2009 - Present
TD April 2013 - September 2013
TD Bank Group March 2012 - April 2013
TD Bank July 2010 - March 2012
Price Waterhouse Coopers February 2010 - July 2010
Logitech March 2009 - November 2009
Mackenzie Financial August 2006 - February 2009
Sun Life Financial April 2005 - August 2006
Impact Global Solutions December 2004 - June 2005
Skills
Workshop Facilitation, Cross-functional Team..., Leadership Development, Coaching, Training, Process Improvement, Needs Analysis, Instructional Design, Blended Learning, Strategic Planning, Securities, Mutual Funds, Wealth Management, Investment Advisory, AML, Compliance, Financial Services, Relationship Management, Vendor Relationships, HR Consulting, Knowledge Management, Project Management, Management Consulting, Enterprise Risk..., Leadership, Management, Strategy, Vendor Management, Employee Engagement, Change Management, Team Leadership, Consulting, Banking, Performance Management, Customer Service, Succession Planning, Recruiting, CRM, Risk Management, Program Management, Business Development, Organizational..., Talent Management
Education
CSI 2015 — 2015
Chief Compliance Officers Qualifying Exam, Regulatory
Georgian College 1994 — 1995
Communicative Disorders - Post Grad Programme
Brock University 1991 — 1994
BA, Linguistics
ACAMS
Certified Anti-Money Laundering Specialist (CAMS) - expected, Anti-Money Laundering, Anti-Terrorist Financing
CSI
Conduct and Practices Handbook
CSI
Canadian Securities Course
CSI
Professional Financial Planner (PFP)
Investment Funds Institute of Canada (IFIC)
Investment Funds in Canada
Ontario Financing Authority November 2014 - Present
IKO Industries June 2014 - August 2014
Sysoft Computer Consultants Limited March 2014 - June 2014
Chartwell Retirement Residences November 2013 - March 2014
AGF Management Limited November 2010 - June 2013
Bayshore Home Health March 2010 - October 2010
Ceridian Canada Ltd April 2007 - February 2010
Maple Leaf Foods November 1999 - February 2007
Maple Leaf Foods November 1999 - January 2005
Canada Bread September 1996 - November 1999
Skills
Active Directory, Disaster Recovery, VMware, Citrix, Windows Server, Microsoft Exchange, Data Center, Citrix Metaframe, Windows, System Administration, Networking, Technical Support, Antivirus, Operating Systems, Microsoft Technologies, Security, System Deployment, SharePoint, Hyper-V, ITIL, Information Technology, Firewalls, Databases, Virtualization, Infrastructure, IT Management, Business Process, Visio, Microsoft SQL Server, Software Installation, VDI, Troubleshooting, Software Documentation, Enterprise Software, VPN, Windows 7, Blackberry Enterprise..., DNS, VMware Infrastructure, Business Analysis, IT Operations, VMware ESX, Testing, IT Service Management, Citrix Provisioning..., Enterprise Architecture, Network Administration, Integration, Network Security, Citrix Xendesktop 5.5
Education
Humber College 1995 — 1996
Computer Network Engineering
Ball State University 1991 — 1993
Junior Year
Humber College 1986 — 1989
Computer Programming Diploma
Pauline Johnson 1973 — 1978
OSSGD
Chartwell Retirement Residences July 2015 - Present
Skills
Talent Acquisition, Recruitment/Retention, Technical Recruiting, Sourcing, Interviewing, Applicant Tracking..., Full-cycle Recruiting, Screening, Bilingual, Interviews, Temporary Placement, HR Consulting, Onboarding, Screening Resumes, Human Resources, HR Policies, Talent Management, Personnel Management, Employer Branding, Internet Recruiting, SDLC, Recruiting, New Hire Orientations, Employee Relations, HRIS, Contract Recruitment, Hiring, Employee Engagement, College Recruiting
Education
University of Bucharest 1995 — 1999
B.SC, Psychology
Chartwell Retirement Residences September 2014 - Present
Smart IP November 2013 - September 2014
Xentrax Contact Centre Solutions Inc. November 2013 - September 2014
Meteor Telecommunications November 2013 - September 2014
Smart IP February 2013 - November 2013
Meteor Telecommunications February 2013 - November 2013
Canada's Best Karate January 1999 - August 2013
Xentrax Contact Centre Solutions Inc. October 2007 - February 2013
City of Toronto May 2007 - August 2007
City of Toronto May 2006 - August 2006
Skills
Software Documentation, Oracle, Disaster Recovery, Enterprise Software, Project Planning, System Deployment, Integration, Leadership, Networking, Call Centers, Hardware, Technical Support, Telecommunications, Training, Project Management, VoIP
Education
Seneca College of Applied Arts and Technology 2005 — 2007
BSD, Bachelor of Software Development
Seneca College of Applied Arts and Technology 2002 — 2005
CPD, Computer Programming
Humber College
Vaughan secondary school
BC Hydro December 2004 - May 2015
Halliday House September 2008 - August 2010
AMT Management Consulting December 1999 - December 2004
Lifespirit Corporation August 1998 - December 1999
Chartwell Retirement Residences July 1998 - December 1999
Deloitte Consulting Group August 1996 - August 1998
Skills
Business Transformation, Strategy Development, Management Consulting, Change Management, Business Process..., Technology Management, Strategy, Organizational..., Business Process..., Workshop Facilitation, Project Management, Program Management, Enterprise Architecture, Policy, PMO, IT Strategy, Business Analysis, Business Process, Consulting, Governance, Project Portfolio..., Stakeholder Management, Strategic Planning
Education
The University of Western Ontario - Richard Ivey School of Business 1994 — 1996
MBA
University of Victoria 1992 — 1994
BA (Honors), Economics and Psychology
University of Aberdeen 1987 — 1988
Saint Elizabeth Health Care May 2014 - Present
Chartwell Retirement Residences October 2013 - April 2014
Rouge Valley Health System September 2011 - September 2013
VON September 2008 - February 2011
VON September 2007 - September 2008
VON Canada September 2006 - September 2007
VON 2005 - 2006
VON Canada 2003 - 2005
Skills
Home Care, Acute Care, Nursing, Patient Safety, Recruiting, Healthcare Management, Hospitals, Quality Improvement, Healthcare, Wound Care, Medical/Surgical, Critical Care, Nursing Education, Patient Advocacy, ICU, Medical-Surgical, Healthcare Information...
Education
Seneca College of Applied Arts and Technology 1989 — 1992
Nursing
Chartwell Retirement Residences October 2010 - Present
Dundee Wealth Management November 2006 - March 2010
Assante Wealth Management 2003 - 2006
Berkshire Investment Group (formerly TWC Financial Inc.) 1998 - 2003
Education
Athabasca University
Human Resources & Labour Relations
Brock University
Adult Education
Sheridan College
Adult Education
Motive Learning 2013 - Present
Chartwell Retirement Residences February 2012 - August 2013
CBC Radio-Canada January 2007 - January 2012
Berlitz Canada Inc. 1998 - 2007
Skills
Organizational..., Performance Management, Talent Management, Coaching, Employee Relations, Change Management, Succession Planning, Public Speaking, Team Building, Management, Team Management, Talent Acquisition, Strategic Planning, Staff Development, Project Management, Customer Service, Training, Employee Training, Human Resources, Recruiting, Leadership Development, Leadership, Workshop Facilitation, Organizational..., Onboarding, Employee Engagement, Training Delivery, Instructional Design, E-Learning, Strategy, Consulting, Training & Development, Program Management
Education
Mount Royal University 2014 — 2014
University of Ottawa 1994 — 1998
MA
Queen's University 1990 — 1994
BAH
Chartwell Retirement Residences February 2005 - Present
Ryerson University, The Chang School January 2014 - Present
Ryerson University, School of Urban and Regional Planning 2012 - Present
MetCap Living 2000 - 2005
Ontario's Minister of Tourism 1999 - 2000
Ontario's Minister of Long-Term Care with Responsibility for Seniors 1997 - 1999
Mature Lifestyles Research Group 1993 - 1996
Education
Aalborg Universitet
PhD, Doctoral Programme in Planning and Development
University of Guelph
Masters, Geography
Ryerson University
Cert., Gerontology
Ryerson University
Bachelor Applied Arts, Urban and Regional Planning
Chartwell Retirement Residences April 2014 - Present
Darden Restaurants June 2009 - January 2014
Darden Restaurants February 2001 - June 2009
Skills
Employee/Labor Relations, Talent Management, Leadership Development, Employment Law, Employee Engagement, HR Policies, HR Consulting, Multi Unit Operations, Restaurant Management, Talent Acquisition, Multi-unit, Restaurants, Food & Beverage, Succession Planning, Employee Relations, Time Management, Recruiting, Hiring, Training, New Hire Orientations, Employee Training, Onboarding, Deferred Compensation, Workforce Planning, HRIS, Labor Relations, Human Resources, Performance Management, Organizational..., Interviews, Hospitality, Applicant Tracking..., Benefits Administration, Conflict Resolution
Education
Ryerson University 1992 — 1994
University of Toronto 1988 — 1992
HRPA Practitioner Membership
BayBridge Senior Living September 2014 - Present
Upfield Inc 2007 - Present
Chartwell Retirement Residences 2003 - 2007
McKenzie Retirement Corporation 2002 - 2003
Amica Mature Lifestyles Inc 2001 - 2002
Education
University of Waterloo 1993 — 1994
MA
McMaster University 1988 — 1992
HonBA
Sheridan College 1998 — 1999
Certificate
BayBridge Senior Living May 2015 - Present
Chartwell Retirement Residences June 2004 - March 2015
Extendicare Health Services, Inc. July 1988 - July 2004
Skills
Performance Management, Coaching, Customer Service, Healthcare Management, Healthcare, Change Management, Project Management, Operations Management, Strategic Planning, Leadership, Process Improvement, Home Care, Budgets, Program Management, Management, Team Building, Public Speaking, Recruiting, Employee Relations, Organizational...
Education
Ryerson University 1988 — 1992
Bachelor of Archtectural Science, Architectural and Building Sciences/Technology
Chartwell Seniors Housing REIT January 2014 - Present
Chartwell Retirement Residences September 2003 - January 2014
Skills
Home Care, Healthcare, Healthcare Management, Elder Care, Long-term Care, Quality Improvement, Nursing, Budgets, Patient Safety, Leadership, Hospitals, Case Management, Team Building, Infection Control, CPR Certified, Strategic Planning, Wound Care, Coaching, Customer Service
Education
Nightingale School of Nursing
R.N.
Ryerson University
Bachelor of Health Administration
Chartwell Retirement Residences November 2012 - Present
Centennial College September 2009 - May 2013
Chartwell Seniors Housing REIT May 2009 - November 2012
Revera Inc. January 2008 - May 2009
Revera Inc. April 2005 - January 2008
Revera Inc. 2002 - 2005
Revera Inc. 2000 - 2002
Revera Inc. 1998 - 2000
Skills
Budgets, Accounting, Financial Reporting, Training, Coaching, Financial Analysis, Team Building, Process Improvement, Microsoft Excel, Microsoft Office, Change Management, Strategic Planning, Customer Service, Forecasting, Payroll, Healthcare, Policy, Analysis, Team Leadership, Leadership, Performance Management, Human Resources, Time Management, Teamwork, Employee Relations, Administration, Managerial Finance, Variance Analysis
Education
Conestoga College
Teacher/Trainer of Adults (Honours)
CGA Association of Ontario
CGA
Conestoga College
Business Administration - Accounting (Honours)
Chartwell Retirement Residences February 2013 - Present
SAGETRA INC. December 2012 - September 2013
SINTERS AMERICA January 2012 - September 2012
BIXOS AUTOMATION MAROC May 2010 - October 2010
Cabinet d'avocat June 2006 - February 2010
Skills
Microsoft Office, Microsoft Excel, English, Microsoft Word, SAP, PowerPoint, Negotiation, Outlook, French, Access
Education
Université Hassan II Mohammedia
Licence (Baccalauréat), Droit
Glowing Growth Autism Services August 2015 - Present
I am Smart S-cool March 2015 - Present
Rising Sun Institute for Special Children October 2014 - December 2014
Chartwell Retirement Residences November 2013 - August 2014
Shining Through Centre April 2014 - July 2014
Surrey Place Centre January 2014 - February 2014
Skills
Microsoft Office, Teamwork, Customer Service, Psychology, Team Leadership, Time Management, Mental Health, Behavioural Science, Retail, Microsoft Word, Non Violence Crisis..., Autism Spectrum..., Intensive Behavioural..., Applied Behavior..., Social Networking, PowerPoint, Microsoft Excel, Leadership, Sales, Cognitive Behavioural...
Education
George Brown College 2013 — 2014
Advanced Diploma with Honours, Behavioural Science Technology
University of Toronto 2008 — 2012
Honours Bachelor of Science, Psychology
Clarkson Secondary School
Manulife Asset Management March 2015 - July 2015
Chartwell Retirement Residences June 2013 - February 2015
Collins Barrow Toronto November 2010 - April 2013
Norton McMullen Chartered Accountants LLP November 2007 - October 2010
Skills
Financial Reporting, Corporate Tax, Financial Accounting, IFRS, Auditing, Accounting, Tax, Assurance, Income Tax, Internal Controls, Financial Statements, GAAP, Financial Analysis, Tax Preparation, External Audit, Variance Analysis
Education
Cornell University - Johnson Graduate School of Management 2015 — 2017
Master of Business Administration (MBA)
Institute of Chartered Accountants of Ontario
CA
National University of Singapore
Wilfrid Laurier University
Diploma in Accounting, Accounting
York University - Schulich School of Business
iBBA
Chartwell Retirement Residences September 2013 - Present
Aptify August 2012 - August 2013
Davis + Henderson January 2011 - August 2012
CIBC June 2007 - January 2011
Breakaway Tours May 2006 - May 2007
Perimeter Financial January 2006 - May 2006
ASI Technologies Inc. June 2005 - November 2005
WSI 2004 - 2005
Finlogic 2001 - 2004
Skills
.NET, SharePoint, IIS, SQL, Crystal Reports, LINQ, Visual Studio, XML, Visual studio.NET, •.NET Framework 1.1,..., •SQL Server..., •C#,ASP.NET 4.0,..., •JQuery, HTML, DHTML,..., •XSL,..., •NUnit, Microsoft..., •.NET Distributed..., •Cloud computing,..., •Crystal Reports,..., Visual studio .NET..., Visual Source Safe,..., ITIL, Change..., SSIS, SSAS, SSRS, TOGAF Architecture, Sharepoint 2007 ( MOSS ), Microsoft Dynamics, Business Analysis, Microsoft CRM, Software Project..., C#, CRM, WCF, Enterprise Software, Agile Methodologies, Software Development, Requirements Analysis, SDLC, Microsoft SQL Server
Education
Visvesvaraya Technological University 1997 — 2001
Masters, Computer application
University of Mumbai 1994 — 1997
Bachelor of Commerce (B.Com.)
Chartwell Retirement Residences February 2012 - Present
Chartwell Residential August 2006 - February 2012
Melanie Lynn 2002 - 2006
Education
Humber College 2004 — 2010
Paralegal Education
Humber College 2004 — 2010
Diploma, Paralegal
Corinth Secondary
Corinth Secondary
Chartwell Retirement Residences January 2015 - April 2015
Sunnybrook Health Sciences Centre September 2014 - December 2014
Southlake Regional Health Centre January 2014 - April 2014
The Hospital for Sick Children September 2013 - December 2013
Sunnybrook Health Sciences Centre April 2013 - August 2013
Mackenzie Health September 2012 - December 2012
True Davidson Long Term Care January 2012 - April 2012
Landsberg Lewis Housing Co-Op June 2011 - August 2011
Landsberg Lewis Housing Co-Op June 2010 - August 2010
Skills
Team Building, Documentation, English, Fundraising, Healthcare, Mentoring, Newsletters, Organizing, Planning, PowerPoint, Teamwork, Word, Patient Monitoring, Patient Assessment, bedside care, Clinical Research, Cooking, Therapeutic..., Nursing, Project Planning, Software Documentation, Microsoft Word, Time Management, Recruiting, Medication..., Research, Medical Monitoring, IV, Wound Care, Data Entry, Nursing Care, Hospitals, Management, Inpatient, Public Speaking, Vital Signs, Mental Health, Elder Care, CPR Certified, Social Media, Critical Thinking, Patient Safety, Community Health, Palliative Care, Diabetes, Public Health
Education
York University 2011 — 2015
Bachelor of Science in Nursing (Honors), Health Sciences
Seneca College of Applied Arts and Technology 2010 — 2011
Certificate, Pre Health Science
Chartwell Retirement Residences May 2015 - Present
Chartwell Retirement Residences June 2013 - April 2015
Canadian Apartment Properties Real Estate Investment Trust April 2012 - June 2013
ALMA-RO November 2003 - September 2011
Climate Action Network Romania April 2007 - April 2011
CENTRAS 2000 - 2003
Skills
Public Relations, Strategic Planning, Environmental Policy, International Relations, Fundraising, Climate Change, Project Management, Non-profits, Social Media, NGOs, Project Planning, Nonprofits, Sustainable Development, Management, Research, Training, Policy Analysis, Budgets
Education
Humber College 2012 — 2012
Project Management Certificate
University of Bucharest 1999 — 2003
Bachelor, Political Science, Public Policy
Halton Region August 2015 - Present
Chartwell Retirement Residences May 2013 - August 2015
Chartwell Seniors Housing REIT August 2010 - May 2013
The Wenleigh 2003 - 2010
Skills
Healthcare, Elder Care, Gerontology
Education
Carleton University 1996 — 2000
B.A.
Sheridan College 1995 — 1997
Human Services Administration
Canadian Healthcare Association
Long Term Care Management
Nutrasmart Clinical Services October 2014 - Present
Chartwell Retirement Residences February 2012 - Present
Compass Group North America February 2012 - Present
Volunteer Work January 2004 - April 2014
Westcoast Dietetics Limited July 2008 - February 2012
Compass Group North America September 2007 - July 2008
Skills
Hospitals, Healthcare, Health Promotion, Health Education, Clinical Nutrition, Dietetics, Nutrition Education, Clinical Research
Education
Vancouver General Hospital 2013 — 2013
University of Alberta 2009 — 2009
Dietetics and Clinical Nutrition Services
Langara College 2006 — 2007
Dietetic Internship Program Gerntology Nutrition Society, Dietetics
The University of British Columbia 2003 — 2006
Dietetics and Clinical Nutrition Services
Langara College 2003 — 2004
Dietetics and Clinical Nutrition Services
College of Home Economics, Lahore
Master's Degree, Food Science
Chartwell Seniors Housing REIT July 2012 - Present
Chartwell Retirement Residences 2012 - Present
Chartwell Seniors Housing REIT May 2007 - May 2012
Skills
Nursing, Medication...
Education
Conestoga College
McMaster University
Bachelor of Science (BScN), Registered Nursing
Chartwell Retirement Residences July 2012 - Present
Ajax convention centre July 2012 - September 2013
Skills
Microsoft Office, Hospitality, Teamwork, Microsoft Word, Hospitality Management, Microsoft Excel, Event Management, Social Media, Customer Service
Education
Centennial College 2010 — 2012
College diploma, Hospitality management
Toronto Central Animal Clinic April 2015 - Present
Chartwell Retirement Residences May 2014 - Present
The FSA Group October 2014 - January 2015
The Arthritis Society July 2014 - July 2014
Toronto and Region Conservation (TRCA) October 2012 - April 2013
Skills
Research, Data Entry, Microsoft Office, MS Project, Social Media, Event Planning, Environmental Awareness, Environmental..., Report Writing, Environmental Policy, Sustainable Development, Environmental Impact..., Community Outreach, Proposal Writing, Management, Leadership, Project Management
Education
Seneca College of Applied Arts and Technology 2012 — 2013
Project Management Environmental
York University 2008 — 2012
BES, Honours, Environmental Management
Chartwell Retirement Residences October 2014 - Present
New Edinburgh Square December 2012 - Present
Bruyere Continuing Care 2006 - 2012
Bruyere Continuing Care 2003 - 2006
Air Canada 1999 - 2003
Physio Sport Plus 1994 - 1998
Saint-Vincent Hospital 1995 - 1996
Civic Hospital 1994 - 1994
Lapalme Nursing Home 1992 - 1994
Skills
Volunteer Management, Program Management, orientation and training, Healthcare, Management, Program Development, Time Management, Nonprofits, Budgets, Policy, Community Outreach, Leadership Development, Leadership, Program Evaluation, Public Speaking, Event Planning, Coaching, Training
Education
University of Ottawa / Université d'Ottawa 1988 — 1992
Honors degree in social sciences, Recreation
Chartwell Retirement Residences March 2009 - Present
City of Toronto May 2009 - Present
Unionville Home Society May 2013 - Present
Education
George Brown College
Chartwell Retirement Residences 2012 - Present
Education
Robertson College 2012 — 2012
Challenged Exam Health Care Aiide
Idea Exchange- Cambridge Libraries June 2014 - August 2014
University of Guelph August 2012 - January 2013
Chartwell Retirement Residences August 2009 - January 2013
Pluto Daycare June 2010 - July 2010
Skills
Customer Service, Microsoft Word, Excellent team worker..., Grasps new concepts and..., Healthcare, Microsoft Office, Hard working and a...
Education
University of Guelph 2011 — 2015
Bachelor of Science (BS), Nutrition and Nutraceutical Sciences
Galt Collegiate Institute and Vocational School 2007 — 2011