Chase Card Services
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Chase Card Services Employees
Employee
Years
Job
Industry
Shelli Moring Shelli Moring's Chase Card Services Experience August 2003 - July 2005
Job BP Lubricants Team Lead
Industry Oil & Energy
Experience
BP - GBS Americas July 2010 - Present
Americas Business Service Center July 2006 - July 2010
BP Elite Customer Solutions (via Kelly IT Resources) December 2005 - June 2006
Chase Card Services August 2003 - July 2005
Chase Card Services February 2000 - August 2003
Chase Card Services August 1992 - February 2000
Skills
Process Improvement, Call Center, Business Process..., CRM, Change Management, Management, Leadership, Training, Strategy, Troubleshooting, Strategic Planning, Customer Satisfaction, Customer Service, Service Delivery, Continuous Improvement, Business Analysis, Call Centers, Team Leadership, Project Management, Account Management, Data Analysis, Performance Management, Coaching, Human Resources, Analysis, Project Planning, Business Process, Management Consulting, Operations Management, Software Documentation
Education
Judson University 2012 — 2013
BA, Leadership and Management
Judson University
Bachelor's degree, Leadership & Management
BP - GBS Americas July 2010 - Present
Americas Business Service Center July 2006 - July 2010
BP Elite Customer Solutions (via Kelly IT Resources) December 2005 - June 2006
Chase Card Services August 2003 - July 2005
Chase Card Services February 2000 - August 2003
Chase Card Services August 1992 - February 2000
Skills
Process Improvement, Call Center, Business Process..., CRM, Change Management, Management, Leadership, Training, Strategy, Troubleshooting, Strategic Planning, Customer Satisfaction, Customer Service, Service Delivery, Continuous Improvement, Business Analysis, Call Centers, Team Leadership, Project Management, Account Management, Data Analysis, Performance Management, Coaching, Human Resources, Analysis, Project Planning, Business Process, Management Consulting, Operations Management, Software Documentation
Education
Judson University 2012 — 2013
BA, Leadership and Management
Judson University
Bachelor's degree, Leadership & Management
Ashley Franks Ashley Franks's Chase Card Services Experience July 2014 - Present
Job Specialist 1 at Chase Card Services
Industry Financial Services
Experience
Chase Card Services July 2014 - Present
US Army June 2008 - Present
Priority Dispatch, Inc. December 2012 - June 2014
ACD Direct October 2011 - May 2012
AICS Holdings, LLC December 2010 - May 2011
Profinity, LLC March 2009 - September 2010
Ruby Tuesday November 2007 - July 2009
Alabama Adventure April 2007 - July 2007
Education
Liberty University 2013 — 2016
Bachelor of Science (BS), Accounting
Capella University 2012 — 2013
Bachelor of Science (BS), Criminal Justice and Corrections
Chase Card Services July 2014 - Present
US Army June 2008 - Present
Priority Dispatch, Inc. December 2012 - June 2014
ACD Direct October 2011 - May 2012
AICS Holdings, LLC December 2010 - May 2011
Profinity, LLC March 2009 - September 2010
Ruby Tuesday November 2007 - July 2009
Alabama Adventure April 2007 - July 2007
Education
Liberty University 2013 — 2016
Bachelor of Science (BS), Accounting
Capella University 2012 — 2013
Bachelor of Science (BS), Criminal Justice and Corrections
Antionette Moore-Manning Antionette Moore-Manning's Chase Card Services Experience November 2014 - Present
Job Electrical/Electronic Manufacturing Professional
Industry Electrical/Electronic Manufacturing
Experience
Chase Card Services November 2014 - Present
Twin2Me Services 2012 - Present
Automated Health Systems February 2010 - September 2010
Skills
Process Improvement, Customer Service
Education
American InterContinental University 2011 — 2014
BBA Business Administration, Health Management
Chase Card Services November 2014 - Present
Twin2Me Services 2012 - Present
Automated Health Systems February 2010 - September 2010
Skills
Process Improvement, Customer Service
Education
American InterContinental University 2011 — 2014
BBA Business Administration, Health Management
Nikole Hobson's Chase Card Services Experience April 2008 - March 2009
Job Business System Consultant Wells Fargo
Industry Banking
Experience
Wells Fargo Enterprise Contact Technology Strategy and Governance, Sizing and Release February 2014 - Present
Wells Fargo Information Services Systems Architecture May 2012 - February 2014
Wells Fargo Home Consumer Lending Human Resources January 2011 - May 2012
Technisource For Wells Fargo Technology & Operations PMO and Corporate Facilities February 2010 - December 2010
Technisource For Wells Fargo Wholesale Insurance June 2009 - January 2010
Chase Card Services April 2008 - March 2009
Wells Fargo Internet Services Development Operations and Corporate Technology June 2001 - April 2008
Wells Fargo Technology and Operatins Group Operations Support November 1997 - May 2001
Skills
Proactive communication..., Strong organization and..., Aptitude for..., Highly detail-oriented..., Flexibility to adapt to..., Familiarity with..., Ability to persuade and..., Experienced interaction..., Compliance, Methodology, Visio, Access, Audit, Project Methodology, Strategy, SharePoint Designer, Department Budgeting, Event Planning, Microsoft Office 2007, Documentation, PeopleSoft, Project Coordination, Project Management, Business Continuity..., Communication Skills, Software Documentation, Training, Program Management, Business Process..., Management, SDLC, Leadership, Budgets
Education
The Ohio State University
BA, Liberal Arts
University of California, Berkeley
Business Process Management Certification
San Francisco State University
Certification, Meeting and Event Planning
University of Phoenix
Business Management and Marketing
Wells Fargo Enterprise Contact Technology Strategy and Governance, Sizing and Release February 2014 - Present
Wells Fargo Information Services Systems Architecture May 2012 - February 2014
Wells Fargo Home Consumer Lending Human Resources January 2011 - May 2012
Technisource For Wells Fargo Technology & Operations PMO and Corporate Facilities February 2010 - December 2010
Technisource For Wells Fargo Wholesale Insurance June 2009 - January 2010
Chase Card Services April 2008 - March 2009
Wells Fargo Internet Services Development Operations and Corporate Technology June 2001 - April 2008
Wells Fargo Technology and Operatins Group Operations Support November 1997 - May 2001
Skills
Proactive communication..., Strong organization and..., Aptitude for..., Highly detail-oriented..., Flexibility to adapt to..., Familiarity with..., Ability to persuade and..., Experienced interaction..., Compliance, Methodology, Visio, Access, Audit, Project Methodology, Strategy, SharePoint Designer, Department Budgeting, Event Planning, Microsoft Office 2007, Documentation, PeopleSoft, Project Coordination, Project Management, Business Continuity..., Communication Skills, Software Documentation, Training, Program Management, Business Process..., Management, SDLC, Leadership, Budgets
Education
The Ohio State University
BA, Liberal Arts
University of California, Berkeley
Business Process Management Certification
San Francisco State University
Certification, Meeting and Event Planning
University of Phoenix
Business Management and Marketing
Sam Reichart Sam Reichart's Chase Card Services Experience 2003 - 2007
Job Data Warehouse Manager at Markel Corporation
Industry Insurance
Experience
Markel Corporation August 2012 - Present
CarMax July 2007 - August 2012
Chase Card Services 2003 - 2007
JPMorgan Chase 2003 - 2007
Circuit City 2000 - 2003
FNANB 1999 - 2003
Metro Information Services 1993 - 1995
Marine Midland Bank/HSBC 1985 - 1990
Skills
Visio, Business Analysis, SDLC
Education
Canisius College 1977 — 1980
Bachelor of Science (B.S.), Business Administration and Management, General
Markel Corporation August 2012 - Present
CarMax July 2007 - August 2012
Chase Card Services 2003 - 2007
JPMorgan Chase 2003 - 2007
Circuit City 2000 - 2003
FNANB 1999 - 2003
Metro Information Services 1993 - 1995
Marine Midland Bank/HSBC 1985 - 1990
Skills
Visio, Business Analysis, SDLC
Education
Canisius College 1977 — 1980
Bachelor of Science (B.S.), Business Administration and Management, General
Dina Diehm Dina Diehm's Chase Card Services Experience January 2008 - June 2012
Job Senior Vice President
Industry Financial Services
Experience
Citi July 2012 - Present
Chase Card Services January 2008 - June 2012
Chase Card Services October 2004 - January 2008
Chase Card Services September 2002 - October 2004
Bank One Card Services March 2001 - September 2002
First USA Bank June 1999 - March 2001
Skills
Product Management, Strategy, Cross-functional Team..., Credit Cards, Direct Marketing, Segmentation, Relationship Management, Market Research, Financial Services, Marketing Strategy, Portfolio Management, Leadership
Education
Cabrini College 1995 — 1999
B.A; B.A, English/Communication; Spanish
Citi July 2012 - Present
Chase Card Services January 2008 - June 2012
Chase Card Services October 2004 - January 2008
Chase Card Services September 2002 - October 2004
Bank One Card Services March 2001 - September 2002
First USA Bank June 1999 - March 2001
Skills
Product Management, Strategy, Cross-functional Team..., Credit Cards, Direct Marketing, Segmentation, Relationship Management, Market Research, Financial Services, Marketing Strategy, Portfolio Management, Leadership
Education
Cabrini College 1995 — 1999
B.A; B.A, English/Communication; Spanish
Mary Jean George Mary Jean George's Chase Card Services Experience October 2000 - August 2008
Job Executive Consultant with Rodan & Fields Skin Care
Industry Human Resources
Experience
Consultant with Rodan & Fields Skin Care October 2011 - Present
Little Engine Homecare November 2011 - January 2014
HR consulting 2012 - 2012
Bexar County Medical Society February 2009 - July 2010
Chase Card Services October 2000 - August 2008
JPMorgan Chase October 1989 - August 2008
JPMorgan Chase October 1989 - December 1999
Surety Savings 1981 - 1988
Skills
Talent Management, Organizational..., Performance Management, Time Management, Business Coaching, Employee Relations, Onboarding, Recruiting, Personnel Management, Leadership Development, Workforce Planning, Training, HRIS, Applicant Tracking..., Deferred Compensation, HR Policies, Team Building, Succession Planning, Employee Benefits, Human Resources, Benefits Administration, Leadership, Interviews, Coaching, Talent Acquisition, Hiring, Employee Engagement, College Recruiting, Compensation & Benefit, Temporary Placement, New Hire Orientations, HR Consulting, Payroll, Internet Recruiting
Education
Jefferson High School
SHRM
San Antonio College
Texas Tech University
Consultant with Rodan & Fields Skin Care October 2011 - Present
Little Engine Homecare November 2011 - January 2014
HR consulting 2012 - 2012
Bexar County Medical Society February 2009 - July 2010
Chase Card Services October 2000 - August 2008
JPMorgan Chase October 1989 - August 2008
JPMorgan Chase October 1989 - December 1999
Surety Savings 1981 - 1988
Skills
Talent Management, Organizational..., Performance Management, Time Management, Business Coaching, Employee Relations, Onboarding, Recruiting, Personnel Management, Leadership Development, Workforce Planning, Training, HRIS, Applicant Tracking..., Deferred Compensation, HR Policies, Team Building, Succession Planning, Employee Benefits, Human Resources, Benefits Administration, Leadership, Interviews, Coaching, Talent Acquisition, Hiring, Employee Engagement, College Recruiting, Compensation & Benefit, Temporary Placement, New Hire Orientations, HR Consulting, Payroll, Internet Recruiting
Education
Jefferson High School
SHRM
San Antonio College
Texas Tech University
Jessica Iben Jessica Iben's Chase Card Services Experience April 2008 - January 2011
Job Internal & External Communications Strategist/Public Relations Corporate Communications
Industry Public Relations and Communications
Experience
Cigna March 2014 - Present
CIGNA January 2011 - Present
Chase Card Services April 2008 - January 2011
JPMorgan Chase & Co April 2008 - January 2011
JPMorgan Chase & Co January 2007 - April 2008
Chase Card Services December 2006 - April 2008
JP Morgan Chase & Co. December 2005 - December 2006
Bank One Card Services December 2005 - December 2006
Bank One August 2004 - December 2005
Bank One September 2003 - December 2005
Skills
Corporate Communications, Strategic Communications, Relationship Management, Internal Communications, Vendor Management, Direct Marketing, Media Relations, Strategic Planning, Public Relations, Marketing Communications, Banking, Marketing Strategy, Agency Relationship..., Strategic Partnerships, Marketing, Crisis Communications, Leadership, Press Releases, Management, Strategy, Event Management, Social Media Marketing, Program Management, Online Marketing, B2B Marketing, Budgets, Market Planning
Education
Marywood University 1998 — 2002
Bachelor of Arts, Advertising & Public Relations with a minor in Journalism
Bishop Hafey High School 1994 — 1998
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Cigna March 2014 - Present
CIGNA January 2011 - Present
Chase Card Services April 2008 - January 2011
JPMorgan Chase & Co April 2008 - January 2011
JPMorgan Chase & Co January 2007 - April 2008
Chase Card Services December 2006 - April 2008
JP Morgan Chase & Co. December 2005 - December 2006
Bank One Card Services December 2005 - December 2006
Bank One August 2004 - December 2005
Bank One September 2003 - December 2005
Skills
Corporate Communications, Strategic Communications, Relationship Management, Internal Communications, Vendor Management, Direct Marketing, Media Relations, Strategic Planning, Public Relations, Marketing Communications, Banking, Marketing Strategy, Agency Relationship..., Strategic Partnerships, Marketing, Crisis Communications, Leadership, Press Releases, Management, Strategy, Event Management, Social Media Marketing, Program Management, Online Marketing, B2B Marketing, Budgets, Market Planning
Education
Marywood University 1998 — 2002
Bachelor of Arts, Advertising & Public Relations with a minor in Journalism
Bishop Hafey High School 1994 — 1998
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Catherine Scherer Catherine Scherer's Chase Card Services Experience July 2006 - Present
Job Senior Manager Controls Management at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase May 2013 - Present
Chase Card Services July 2006 - Present
Citi May 2000 - January 2006
TCIM Services August 1994 - March 1999
Skills
Cross Functional..., Complexity Management, Strategic Initiatives, Customer-focused, Financial Results
Education
University of Delaware 1990 — 1994
Bechelor of Arts, History & Political Science
Ursuline Academy
JPMorgan Chase May 2013 - Present
Chase Card Services July 2006 - Present
Citi May 2000 - January 2006
TCIM Services August 1994 - March 1999
Skills
Cross Functional..., Complexity Management, Strategic Initiatives, Customer-focused, Financial Results
Education
University of Delaware 1990 — 1994
Bechelor of Arts, History & Political Science
Ursuline Academy
Carolyn Holt Carolyn Holt's Chase Card Services Experience April 2005 - October 2011
Job Student at Argosy University
Industry Nonprofit Organization Management
Experience
Chase Card Services April 2005 - October 2011
NII Telecommunication, Inc. December 2003 - February 2005
Leading Edge August 2003 - December 2003
OIC of Racine July 2002 - October 2003
Alberto Culver, Inc January 1999 - January 2002
Network Services January 1998 - January 1999
One Health Plan Inc January 1996 - January 1998
Skills
Non-profits, Fundraising, Process Improvement, Community Outreach, Social Services, Public Speaking, PowerPoint, Microsoft Office, Microsoft Word, Research, Microsoft Excel, Event Planning, Volunteer Management, Case Managment, Youth Mentoring, Data Entry, Youth Development, Leadership, Social Networking, Community Organizing, Crisis Intervention, Program Evaluation, Public Relations, Editing, Event Management, Social Media, Community Development, Outlook, Coaching, Team Building, Customer Service, Volunteer Recruiting, Management, Nonprofits
Education
Argosy University Phoenix 2014 — 2016
Bachelor of Science (B.S.), Social Psychology
University of Phoenix 2009 — 2012
Associate of Arts (AA), Human Service Management, 2.94
Gateway Technical College 1991 — 1992
Harold Washington City College 1983 — 1985
Chase Card Services April 2005 - October 2011
NII Telecommunication, Inc. December 2003 - February 2005
Leading Edge August 2003 - December 2003
OIC of Racine July 2002 - October 2003
Alberto Culver, Inc January 1999 - January 2002
Network Services January 1998 - January 1999
One Health Plan Inc January 1996 - January 1998
Skills
Non-profits, Fundraising, Process Improvement, Community Outreach, Social Services, Public Speaking, PowerPoint, Microsoft Office, Microsoft Word, Research, Microsoft Excel, Event Planning, Volunteer Management, Case Managment, Youth Mentoring, Data Entry, Youth Development, Leadership, Social Networking, Community Organizing, Crisis Intervention, Program Evaluation, Public Relations, Editing, Event Management, Social Media, Community Development, Outlook, Coaching, Team Building, Customer Service, Volunteer Recruiting, Management, Nonprofits
Education
Argosy University Phoenix 2014 — 2016
Bachelor of Science (B.S.), Social Psychology
University of Phoenix 2009 — 2012
Associate of Arts (AA), Human Service Management, 2.94
Gateway Technical College 1991 — 1992
Harold Washington City College 1983 — 1985
Eric VanDerSluis's Chase Card Services Experience 2007 - August 2010
Job Senior Director Talent and Professional Development at Comcast
Industry Human Resources
Experience
Comcast February 2014 - Present
Comcast August 2012 - Present
Comcast August 2010 - August 2012
Comcast 2010 - 2012
Chase Card Services 2007 - August 2010
Rutgers University January 2006 - January 2007
Skills
Organizational..., Learning Management, Instructional Design, Talent Management, Leadership Development, Succession Planning, Performance Management, Program Management, Training, Change Management, Instructor-led Training, Learning Management..., Leadership, Organizational..., Training Delivery, Employee Training, Strategy
Education
University of Pennsylvania 2004 — 2005
Master of Science (MS), Education, Culture and Society
The College of New Jersey 1997 — 2001
BA, History, Secondary Education
Comcast February 2014 - Present
Comcast August 2012 - Present
Comcast August 2010 - August 2012
Comcast 2010 - 2012
Chase Card Services 2007 - August 2010
Rutgers University January 2006 - January 2007
Skills
Organizational..., Learning Management, Instructional Design, Talent Management, Leadership Development, Succession Planning, Performance Management, Program Management, Training, Change Management, Instructor-led Training, Learning Management..., Leadership, Organizational..., Training Delivery, Employee Training, Strategy
Education
University of Pennsylvania 2004 — 2005
Master of Science (MS), Education, Culture and Society
The College of New Jersey 1997 — 2001
BA, History, Secondary Education
Betsy Morgan Betsy Morgan's Chase Card Services Experience 1999 - 2012
Job Senior Operations Manager at J.P. Morgan
Industry Financial Services
Experience
J.P. Morgan Chase March 2015 - Present
J P Morgan Chase November 2011 - February 2015
Chase Card Services 1999 - 2012
PNC 1998 - 1999
Bank of America 1993 - 1997
Education
Kutztown University of Pennsylvania
Bachelor of Applied Science (BASc), Marketing/Marketing Management, General
J.P. Morgan Chase March 2015 - Present
J P Morgan Chase November 2011 - February 2015
Chase Card Services 1999 - 2012
PNC 1998 - 1999
Bank of America 1993 - 1997
Education
Kutztown University of Pennsylvania
Bachelor of Applied Science (BASc), Marketing/Marketing Management, General
Nina Kelley-Rumpff, PMP, PMI-ACP's Chase Card Services Experience 2000 - 2005
Job Owner at The Legendary Dobbs
Industry Information Services
Experience
The Legendary Dobbs February 2014 - Present
SAP October 2010 - Present
NinjaBull Entertainment Solutions August 2012 - February 2014
SAP July 2008 - October 2010
American Infrastructure June 2005 - July 2008
Chase Card Services 2000 - 2005
Chase Card Services 2000 - 2005
Intellex Consulting 2000 - 2001
Skills
Project Planning, Software Project..., Project Execution, Lean Initiatives, Process Improvement, Social Media, Knowledge Management, User Experience, Agile Project Management, PMP, PMI-ACP, Certified Project..., Program Management, Cross-functional Team..., Process Development, Software Implementation, Change Management, MS Project, Enterprise Social..., Social Enterprise, Project Management, Digital Marketing, Digital Distribution, Website Development, Marketing, Business Process, Business Intelligence, SAP, Business Process..., Leadership
Education
Saint Leo University 1999 — 2002
BA, Business Administration
The Legendary Dobbs February 2014 - Present
SAP October 2010 - Present
NinjaBull Entertainment Solutions August 2012 - February 2014
SAP July 2008 - October 2010
American Infrastructure June 2005 - July 2008
Chase Card Services 2000 - 2005
Chase Card Services 2000 - 2005
Intellex Consulting 2000 - 2001
Skills
Project Planning, Software Project..., Project Execution, Lean Initiatives, Process Improvement, Social Media, Knowledge Management, User Experience, Agile Project Management, PMP, PMI-ACP, Certified Project..., Program Management, Cross-functional Team..., Process Development, Software Implementation, Change Management, MS Project, Enterprise Social..., Social Enterprise, Project Management, Digital Marketing, Digital Distribution, Website Development, Marketing, Business Process, Business Intelligence, SAP, Business Process..., Leadership
Education
Saint Leo University 1999 — 2002
BA, Business Administration
Heather Oliver Heather Oliver's Chase Card Services Experience November 2010 - January 2012
Job Operations Manager
Industry Telecommunications
Experience
Wells Fargo merchant services June 2015 - Present
Grand Canyon University August 2014 - May 2015
Televerde May 2012 - May 2014
Lia Sophia December 2011 - January 2013
AT&T Mobility January 2012 - May 2012
Chase Card Services November 2010 - January 2012
ACS September 2006 - May 2010
TCIM Services December 1995 - September 2006
Skills
Call Center, Customer Service, Customer Relations, Call Centers, Cold Calling, Human Resources, Leadership, Management, Change Management, Program Management, Sales, Coaching, Account Management, CRM, Direct Sales, Interviews, Salesforce.com, Strategic Planning, Team Building, Sales Management, Training
Education
Cameron University 1999 — 2003
BA, Business Management
Wells Fargo merchant services June 2015 - Present
Grand Canyon University August 2014 - May 2015
Televerde May 2012 - May 2014
Lia Sophia December 2011 - January 2013
AT&T Mobility January 2012 - May 2012
Chase Card Services November 2010 - January 2012
ACS September 2006 - May 2010
TCIM Services December 1995 - September 2006
Skills
Call Center, Customer Service, Customer Relations, Call Centers, Cold Calling, Human Resources, Leadership, Management, Change Management, Program Management, Sales, Coaching, Account Management, CRM, Direct Sales, Interviews, Salesforce.com, Strategic Planning, Team Building, Sales Management, Training
Education
Cameron University 1999 — 2003
BA, Business Management
Pam Moffitt Pam Moffitt's Chase Card Services Experience October 2006 - July 2013
Job Retired Recruiting Professional
Industry Banking
Experience
Jay Moffitt August 2013 - Present
Chase Card Services October 2006 - July 2013
Allegis Group/Aerotek Professional Services January 2006 - September 2006
WestBrae Homes August 2004 - December 2005
Allegis Group/Mentor 4, Inc January 1998 - August 2004
Skills
Talent Acquisition, Call Center, Customer Relations, Customer Service, Sourcing, Interviewing, Negotiation, Coaching, Talent Management
Education
Northern Virginia Community College 1994 — 1997
Associates Degree, General Studies
Centreville High School
Jay Moffitt August 2013 - Present
Chase Card Services October 2006 - July 2013
Allegis Group/Aerotek Professional Services January 2006 - September 2006
WestBrae Homes August 2004 - December 2005
Allegis Group/Mentor 4, Inc January 1998 - August 2004
Skills
Talent Acquisition, Call Center, Customer Relations, Customer Service, Sourcing, Interviewing, Negotiation, Coaching, Talent Management
Education
Northern Virginia Community College 1994 — 1997
Associates Degree, General Studies
Centreville High School
Alex Waugh Alex Waugh's Chase Card Services Experience January 2001 - April 2008
Job
Industry Defense & Space
Experience
Analytic Strategies December 2010 - Present
United States Marine Corps May 1991 - March 2013
Barclaycard May 2008 - December 2010
Chase Card Services January 2001 - April 2008
JPMorgan Chase 2005 - 2007
Skills
Program Management, Process Improvement, Marketing, Strategy, Operational Planning, Strategic Planning, Finance, Military Operations, Management, Command, Risk Management, Leadership, Government, Security Clearance, Military, Team Building, DoD, Analysis, Cross-functional Team..., Operations Management, Defense, Analytics, Government Contracting, Systems Engineering, Team Leadership, Military Experience, National Security, Executive Management, Security, Project Management, Business Analysis, Integration
Education
University of Pennsylvania - The Wharton School 2007 — 2009
MBA
The Catholic University of America 1997 — 1999
MA
Naval Postgraduate School 1995 — 1997
MS
United States Naval Academy 1987 — 1991
Bachelor of Science (B.Sc.)
Analytic Strategies December 2010 - Present
United States Marine Corps May 1991 - March 2013
Barclaycard May 2008 - December 2010
Chase Card Services January 2001 - April 2008
JPMorgan Chase 2005 - 2007
Skills
Program Management, Process Improvement, Marketing, Strategy, Operational Planning, Strategic Planning, Finance, Military Operations, Management, Command, Risk Management, Leadership, Government, Security Clearance, Military, Team Building, DoD, Analysis, Cross-functional Team..., Operations Management, Defense, Analytics, Government Contracting, Systems Engineering, Team Leadership, Military Experience, National Security, Executive Management, Security, Project Management, Business Analysis, Integration
Education
University of Pennsylvania - The Wharton School 2007 — 2009
MBA
The Catholic University of America 1997 — 1999
MA
Naval Postgraduate School 1995 — 1997
MS
United States Naval Academy 1987 — 1991
Bachelor of Science (B.Sc.)
Sharon Wanzer's Chase Card Services Experience July 2005 - April 2010
Job Suntrust Bank
Industry Banking
Experience
JPMorgan Chase & Co. October 2012 - March 2014
JPMorgan Chase & Co. April 2010 - October 2012
Chase Card Services July 2005 - April 2010
BBVA Compass November 2002 - July 2005
Providian Financial March 2000 - November 2002
Skills
Project Management, Microsoft Office, Microsoft Excel, Team Leadership, Customer Service, Coaching, Management, Social Networking, Recruiting, Research, Analysis, Communication, New Hire Orientations, Interviews, Payroll, Team Building, Teamwork, Job Coaching, Performance Management, Client Relations, Call Centers, Process Improvement
Education
Western International University 2006 — 2007
Business Administration and Management, General
Pima Medical Institute-Tucson
Certification, Physical Therapy/Therapist
JPMorgan Chase & Co. October 2012 - March 2014
JPMorgan Chase & Co. April 2010 - October 2012
Chase Card Services July 2005 - April 2010
BBVA Compass November 2002 - July 2005
Providian Financial March 2000 - November 2002
Skills
Project Management, Microsoft Office, Microsoft Excel, Team Leadership, Customer Service, Coaching, Management, Social Networking, Recruiting, Research, Analysis, Communication, New Hire Orientations, Interviews, Payroll, Team Building, Teamwork, Job Coaching, Performance Management, Client Relations, Call Centers, Process Improvement
Education
Western International University 2006 — 2007
Business Administration and Management, General
Pima Medical Institute-Tucson
Certification, Physical Therapy/Therapist
Dawn Filandro's Chase Card Services Experience October 2000 - May 2013
Job Marketing Director at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase May 2013 - Present
Chase Card Services October 2000 - May 2013
YMCA of Delaware 2000 - 2010
Commerce Bank 1998 - 2000
Blue Cross Blue Shield of DE 1993 - 1998
Skills
Credit Cards, Banking, Process Improvement, Budgets, Project Management, Team Building, Strategic Planning, Credit, Relationship Management, Vendor Management, Call Center, Portfolio Management, Leadership, Program Management, Call Centers, Financial Analysis, Building Relationships, Interpersonal Skill, Management, Sales, Marketing
Education
Penn State University 1987 — 1991
Bachelor of Arts (BA), Economics
Sun Valley High School 1984 — 1987
JPMorgan Chase May 2013 - Present
Chase Card Services October 2000 - May 2013
YMCA of Delaware 2000 - 2010
Commerce Bank 1998 - 2000
Blue Cross Blue Shield of DE 1993 - 1998
Skills
Credit Cards, Banking, Process Improvement, Budgets, Project Management, Team Building, Strategic Planning, Credit, Relationship Management, Vendor Management, Call Center, Portfolio Management, Leadership, Program Management, Call Centers, Financial Analysis, Building Relationships, Interpersonal Skill, Management, Sales, Marketing
Education
Penn State University 1987 — 1991
Bachelor of Arts (BA), Economics
Sun Valley High School 1984 — 1987
Alison (Prior) Kranzley Alison (Prior) Kranzley's Chase Card Services Experience June 1999 - March 2006
Job Cobrands at Citibank
Industry Financial Services
Experience
Citibank April 2015 - Present
WorldPay May 2013 - April 2014
WorldPay May 2011 - May 2013
BARCLAYCARD CONSUMER EUROPE August 2008 - May 2011
Barclays March 2006 - August 2008
Chase Card Services June 1999 - March 2006
Skills
Credit Cards, Payment Systems, Debit Cards, Mobile Payments, Payment Card Processing, Mobile Devices, Strategy, Payments, CRM, Strategic Partnerships, Loyalty Programs, Program Management, Portfolio Management, Credit Risk, Management, Banking, Financial Services, Relationship Management
Education
University of Delaware - Lerner College of Business and Economics 2001 — 2004
MBA
University of Delaware 1995 — 1999
BS, Business Admin/Finance
Citibank April 2015 - Present
WorldPay May 2013 - April 2014
WorldPay May 2011 - May 2013
BARCLAYCARD CONSUMER EUROPE August 2008 - May 2011
Barclays March 2006 - August 2008
Chase Card Services June 1999 - March 2006
Skills
Credit Cards, Payment Systems, Debit Cards, Mobile Payments, Payment Card Processing, Mobile Devices, Strategy, Payments, CRM, Strategic Partnerships, Loyalty Programs, Program Management, Portfolio Management, Credit Risk, Management, Banking, Financial Services, Relationship Management
Education
University of Delaware - Lerner College of Business and Economics 2001 — 2004
MBA
University of Delaware 1995 — 1999
BS, Business Admin/Finance
Christine Blanchard Christine Blanchard's Chase Card Services Experience February 2003 - February 2005
Job Litigation Paralegal at JPMorgan Chase & Co.
Industry Financial Services
Experience
JPMorgan Chase & Co. April 2015 - Present
JPMorgan Chase February 2013 - April 2015
JPMorgan Chase February 2005 - February 2013
Chase Card Services February 2003 - February 2005
Skills
Banking, Credit, Loans, Mortgage Lending, Credit Analysis, Portfolio Management, Retail Banking, Commercial Banking, Credit Risk, Risk Management, Mortgage Banking, Loan Origination, Commercial Lending, Investments, Financial Analysis, Financial Risk, Consumer Lending
Education
Elgin Community College 2013 — 2016
Covenant College 2000 — 2002
JPMorgan Chase & Co. April 2015 - Present
JPMorgan Chase February 2013 - April 2015
JPMorgan Chase February 2005 - February 2013
Chase Card Services February 2003 - February 2005
Skills
Banking, Credit, Loans, Mortgage Lending, Credit Analysis, Portfolio Management, Retail Banking, Commercial Banking, Credit Risk, Risk Management, Mortgage Banking, Loan Origination, Commercial Lending, Investments, Financial Analysis, Financial Risk, Consumer Lending
Education
Elgin Community College 2013 — 2016
Covenant College 2000 — 2002
Melissa Lucisano's Chase Card Services Experience March 2002 - March 2006
Job QA Analyst
Industry Information Technology and Services
Experience
TEKsystems / Florida Virtual School June 2015 - Present
Access MediQuip July 2014 - May 2015
Bonnier Corporation October 2011 - July 2014
JPMorgan Chase March 2006 - October 2011
Chase Card Services March 2002 - March 2006
Skills
SDLC, Quality Center, Software Quality..., User Acceptance Testing, Test Planning, Web Testing, Test Cases, Defect Tracking, Manual Testing, Quality Assurance, Testing, Test Strategy, Agile Methodologies, Oracle, Waterfall, Analysis, Business Requirements, Requirements Gathering, Regression Testing, Visio, Requirements Analysis, HTML, System Testing, Software Project..., PHP, Agile Project Management, Scrum, Test Management, Software Documentation, HP Quality Center
Education
Seminole State College of Florida
Graduated; A.S. degree, Business Administration
TEKsystems / Florida Virtual School June 2015 - Present
Access MediQuip July 2014 - May 2015
Bonnier Corporation October 2011 - July 2014
JPMorgan Chase March 2006 - October 2011
Chase Card Services March 2002 - March 2006
Skills
SDLC, Quality Center, Software Quality..., User Acceptance Testing, Test Planning, Web Testing, Test Cases, Defect Tracking, Manual Testing, Quality Assurance, Testing, Test Strategy, Agile Methodologies, Oracle, Waterfall, Analysis, Business Requirements, Requirements Gathering, Regression Testing, Visio, Requirements Analysis, HTML, System Testing, Software Project..., PHP, Agile Project Management, Scrum, Test Management, Software Documentation, HP Quality Center
Education
Seminole State College of Florida
Graduated; A.S. degree, Business Administration
June Blue's Chase Card Services Experience September 2012 - March 2014
Job Fabric and food artist
Industry Consumer Services
Experience
Sur La Table May 2015 - Present
chase card services September 2012 - March 2014
Teleperformance, USA October 2010 - September 2012
Skills
Problem Solving, Data Entry, Team Building, Dependable Team Player, Team-oriented, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Long-term Customer..., Customer Engagement, Difficult Situations, Changing Environments, Call Centers, Proofreading, Banking, Credit Cards, Personal Information..., Escalation Resolution, Employee Training, Quality Assurance, Administrative...
Education
Teays Valley High School 2000 — 2004
Otterbein College
Sur La Table May 2015 - Present
chase card services September 2012 - March 2014
Teleperformance, USA October 2010 - September 2012
Skills
Problem Solving, Data Entry, Team Building, Dependable Team Player, Team-oriented, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Long-term Customer..., Customer Engagement, Difficult Situations, Changing Environments, Call Centers, Proofreading, Banking, Credit Cards, Personal Information..., Escalation Resolution, Employee Training, Quality Assurance, Administrative...
Education
Teays Valley High School 2000 — 2004
Otterbein College
Ruby Perle Ruby Perle's Chase Card Services Experience July 1999 - June 2011
Job Vice President
Industry Information Services
Experience
JPMorgan Chase 1999 - Present
J.P. Morgan Chase 1999 - Present
JP Morgan Chase 1999 - Present
Chase Manhattan Corporation 1999 - Present
JPMorganChase 1999 - Present
JPMC 1999 - Present
Chase Card Services July 1999 - June 2011
JPMorgan Chase - Card Services 1999 - 2008
MBNA 1996 - 1999
Skills
SDLC, Databases, Data Modeling, Data Warehousing, DB2, Release Management, Enterprise Architecture, Data Architecture, Solution Architecture, Business Analysis
Education
Drexel University 1984 — 1990
BSEE, Electrical Engineering
JPMorgan Chase 1999 - Present
J.P. Morgan Chase 1999 - Present
JP Morgan Chase 1999 - Present
Chase Manhattan Corporation 1999 - Present
JPMorganChase 1999 - Present
JPMC 1999 - Present
Chase Card Services July 1999 - June 2011
JPMorgan Chase - Card Services 1999 - 2008
MBNA 1996 - 1999
Skills
SDLC, Databases, Data Modeling, Data Warehousing, DB2, Release Management, Enterprise Architecture, Data Architecture, Solution Architecture, Business Analysis
Education
Drexel University 1984 — 1990
BSEE, Electrical Engineering
Rachel Burk Rachel Burk's Chase Card Services Experience January 2005 - November 2010
Job Middle School Language Arts at Excelsior Springs School District
Industry Education Management
Experience
Excelsior Springs School District August 2012 - Present
Springfield Public Schools June 2011 - October 2012
Sylvan Learning Center - Springfield, MO November 2010 - April 2011
Chase Card services January 2005 - November 2010
Skills
Curriculum Design, Teaching, Elementary Education, Writing, Mathematics, Public Speaking, Classroom
Education
Drury University 2009 — 2011
Bachelor of Science, Elementary Education
Ozarks Technical Community College 2008 — 2009
Associate of Arts, Teaching
Ozarks Technical Community College 2002 — 2004
Associate of Arts, General Studies
Excelsior Springs School District August 2012 - Present
Springfield Public Schools June 2011 - October 2012
Sylvan Learning Center - Springfield, MO November 2010 - April 2011
Chase Card services January 2005 - November 2010
Skills
Curriculum Design, Teaching, Elementary Education, Writing, Mathematics, Public Speaking, Classroom
Education
Drury University 2009 — 2011
Bachelor of Science, Elementary Education
Ozarks Technical Community College 2008 — 2009
Associate of Arts, Teaching
Ozarks Technical Community College 2002 — 2004
Associate of Arts, General Studies
Gabrielle Reichert's Chase Card Services Experience October 1999 - Present
Job Senior Vice President at Chase Card Services
Industry Financial Services
Experience
Chase Card Services October 1999 - Present
Skills
Strategy, Marketing, Credit Cards, Financial Services, Banking, Innovation, Market Research, Social Media, Copywriting, Event Planning, Event Management
Education
University of Delaware 1994 — 1999
Bachelor of Science, Consumer Economics
Chase Card Services October 1999 - Present
Skills
Strategy, Marketing, Credit Cards, Financial Services, Banking, Innovation, Market Research, Social Media, Copywriting, Event Planning, Event Management
Education
University of Delaware 1994 — 1999
Bachelor of Science, Consumer Economics
Lisa Haley Lisa Haley's Chase Card Services Experience April 2008 - May 2010
Job Lodging Support Services, Expedia
Industry Leisure, Travel & Tourism
Experience
Expedia June 2012 - Present
TeleTech August 2011 - June 2012
Gold Mountain Communications June 2011 - August 2011
Wyndham Vacation Resorts April 2011 - June 2011
Bass Pro Shops August 2010 - April 2011
Weight Watchers North America March 2010 - April 2011
J P Morgan Chase Cardmember Services April 2008 - May 2010
Chase Card Services April 2008 - May 2010
UnitedHealthcare June 2007 - March 2008
Chase Card Services January 2007 - May 2007
Skills
Access, PowerPoint, Data Analysis, Administrative..., File Management, Training, Customer Service, Sales, Data Entry, Call Centers, Microsoft Office, Account Management, Marketing, Sales Management, Social Media
Education
San Francisco State University 1976 — 1981
BA, Geography
UC Berkeley Extension
Accounting
Expedia June 2012 - Present
TeleTech August 2011 - June 2012
Gold Mountain Communications June 2011 - August 2011
Wyndham Vacation Resorts April 2011 - June 2011
Bass Pro Shops August 2010 - April 2011
Weight Watchers North America March 2010 - April 2011
J P Morgan Chase Cardmember Services April 2008 - May 2010
Chase Card Services April 2008 - May 2010
UnitedHealthcare June 2007 - March 2008
Chase Card Services January 2007 - May 2007
Skills
Access, PowerPoint, Data Analysis, Administrative..., File Management, Training, Customer Service, Sales, Data Entry, Call Centers, Microsoft Office, Account Management, Marketing, Sales Management, Social Media
Education
San Francisco State University 1976 — 1981
BA, Geography
UC Berkeley Extension
Accounting
David Baron David Baron's Chase Card Services Experience 2010 - Present
Job Vice President, Sr. Research Manager at JP Morgan Chase
Industry Financial Services
Experience
JP Morgan Chase March 2010 - Present
Chase Card Services 2010 - Present
Harris Interactive November 2007 - April 2009
Merrill Lynch May 2002 - October 2007
American Express 1995 - 2002
AT&T 1993 - 1995
Directions for Decisions 1990 - 1992
Triestman & Stark Marketing Research 1989 - 1990
Education
Baruch College, City University of New York (CUNY) 1984 — 1987
MBA, Marketing
University at Albany, SUNY 1980 — 1984
BA, Psychology
JP Morgan Chase March 2010 - Present
Chase Card Services 2010 - Present
Harris Interactive November 2007 - April 2009
Merrill Lynch May 2002 - October 2007
American Express 1995 - 2002
AT&T 1993 - 1995
Directions for Decisions 1990 - 1992
Triestman & Stark Marketing Research 1989 - 1990
Education
Baruch College, City University of New York (CUNY) 1984 — 1987
MBA, Marketing
University at Albany, SUNY 1980 — 1984
BA, Psychology
Steven Mausolf Steven Mausolf's Chase Card Services Experience 1999 - 2007
Job Graphic Designer II at University of Delaware
Industry Graphic Design
Experience
University of Delaware Art DirectorBank of America2007 - 2009
Chase Card Services 1999 - 2007
Skills
Graphic Design, Fine Art, Social Media Marketing, Adobe Creative Suite, Art, Art Direction, Dreamweaver, Illustrator, Digital Photography, Graphics, Typography, Photoshop, Layout, Animation, Mac, Branding & Identity, Photography, Web Design, InDesign
Education
Platt College, Los Angeles 1993 — 1994
Associate, Graphic Design
Dutchess Community College
Associate, Communications and Media Arts
University of Delaware Art DirectorBank of America2007 - 2009
Chase Card Services 1999 - 2007
Skills
Graphic Design, Fine Art, Social Media Marketing, Adobe Creative Suite, Art, Art Direction, Dreamweaver, Illustrator, Digital Photography, Graphics, Typography, Photoshop, Layout, Animation, Mac, Branding & Identity, Photography, Web Design, InDesign
Education
Platt College, Los Angeles 1993 — 1994
Associate, Graphic Design
Dutchess Community College
Associate, Communications and Media Arts
Harry Koehler Harry Koehler's Chase Card Services Experience 2000 - January 2010
Job Project Manager (Contractor) at TD Bank USA
Industry Financial Services
Experience
MISI Company November 2010 - Present
MISI Company December 2010 - September 2011
Chase Card Services 2000 - January 2010
Tourettes Sysndrome Association 2010 - 2010
Education
Villanova University 2005 — 2010
Masters, Information Technology
La Salle University 1970 — 1976
MISI Company November 2010 - Present
MISI Company December 2010 - September 2011
Chase Card Services 2000 - January 2010
Tourettes Sysndrome Association 2010 - 2010
Education
Villanova University 2005 — 2010
Masters, Information Technology
La Salle University 1970 — 1976
Melissa Webb's Chase Card Services Experience May 2005 - December 2010
Job Marketing Director Brand & Advertising
Industry Marketing and Advertising
Experience
JPMorgan Chase January 2011 - Present
Chase Card Services May 2005 - December 2010
First USA February 1999 - May 2005
CIGNA September 1993 - February 1999
Skills
Digital Marketing, Advertising, Media Planning, Strategic Partnerships, Segmentation, Management, Marketing Strategy, Credit Cards, Financial Services, Relationship Management, Integrated Marketing, Online Advertising, Marketing, Social Media Marketing
Education
Goldey Beacom College 2000 — 2002
Master of Business Administration (MBA)
Goldey Beacom College 1986 — 1990
Bachelor of Science (BS), Marketing
JPMorgan Chase January 2011 - Present
Chase Card Services May 2005 - December 2010
First USA February 1999 - May 2005
CIGNA September 1993 - February 1999
Skills
Digital Marketing, Advertising, Media Planning, Strategic Partnerships, Segmentation, Management, Marketing Strategy, Credit Cards, Financial Services, Relationship Management, Integrated Marketing, Online Advertising, Marketing, Social Media Marketing
Education
Goldey Beacom College 2000 — 2002
Master of Business Administration (MBA)
Goldey Beacom College 1986 — 1990
Bachelor of Science (BS), Marketing
John Michael Lesher John Michael Lesher's Chase Card Services Experience February 2003 - May 2005
Job Vice President
Industry Information Technology and Services
Experience
JPMorgan Chase October 2013 - Present
InvestEdge, Inc. May 2008 - July 2013
JPMorgan May 2005 - April 2008
Chase Card Services February 2003 - May 2005
First USA June 1999 - February 2003
Skills
Production Assurance, Vendor Management, Microsoft SQL Server, Service Delivery, ITIL Process, SDLC, Strategy, Management, Process Improvement, Change Management, Philanthropy, Databases, Project Delivery, Infrastructure, Software Development
Education
University of Delaware 1987 — 1994
Bachelor of Arts, Political Science and Government
JPMorgan Chase October 2013 - Present
InvestEdge, Inc. May 2008 - July 2013
JPMorgan May 2005 - April 2008
Chase Card Services February 2003 - May 2005
First USA June 1999 - February 2003
Skills
Production Assurance, Vendor Management, Microsoft SQL Server, Service Delivery, ITIL Process, SDLC, Strategy, Management, Process Improvement, Change Management, Philanthropy, Databases, Project Delivery, Infrastructure, Software Development
Education
University of Delaware 1987 — 1994
Bachelor of Arts, Political Science and Government
Nicholas Egelhoff Nicholas Egelhoff's Chase Card Services Experience March 2008 - September 2008
Job Experienced Customer Service Representative
Industry Financial Services
Experience
Kelly Services January 2012 - December 2012
LSI - A Lender Processing Services Company September 2011 - December 2011
Morgan Chase Electronic Financial Services March 2009 - September 2011
JPMorgan Chase November 2008 - March 2009
JPMorgan Chase March 2008 - November 2008
Chase Card Services March 2008 - September 2008
Egelhoff Sports, Inc January 2001 - January 2002
Our Lady of Peace Parish and School January 1998 - January 2001
Skills
Customer Service, Excel, Word, PowerPoint, Microsoft Office, Outlook, Customer Relations, Problem Solving, Research, Writing, Public Speaking, Access, Data Entry, Project Planning, Microsoft Word, Financial Analysis, Fundraising, Strategic Planning, Windows, Time Management, Budgets, Community Outreach, Microsoft Excel, Spanish, Office Management, System Administration, Adobe Acrobat, Team Leadership, Retail, Social Media, Analysis, Non-profits, Teaching, Editing, HTML, Team Building, Social Networking, Data Analysis, Management, Event Planning
Education
The Ohio State University 2004 — 2007
Bachelor's, Comparative Studies, focus in Religious Studies
Bishop Watterson High School 1999 — 2002
High School Diploma, 2002
Kelly Services January 2012 - December 2012
LSI - A Lender Processing Services Company September 2011 - December 2011
Morgan Chase Electronic Financial Services March 2009 - September 2011
JPMorgan Chase November 2008 - March 2009
JPMorgan Chase March 2008 - November 2008
Chase Card Services March 2008 - September 2008
Egelhoff Sports, Inc January 2001 - January 2002
Our Lady of Peace Parish and School January 1998 - January 2001
Skills
Customer Service, Excel, Word, PowerPoint, Microsoft Office, Outlook, Customer Relations, Problem Solving, Research, Writing, Public Speaking, Access, Data Entry, Project Planning, Microsoft Word, Financial Analysis, Fundraising, Strategic Planning, Windows, Time Management, Budgets, Community Outreach, Microsoft Excel, Spanish, Office Management, System Administration, Adobe Acrobat, Team Leadership, Retail, Social Media, Analysis, Non-profits, Teaching, Editing, HTML, Team Building, Social Networking, Data Analysis, Management, Event Planning
Education
The Ohio State University 2004 — 2007
Bachelor's, Comparative Studies, focus in Religious Studies
Bishop Watterson High School 1999 — 2002
High School Diploma, 2002
Emily Cox Emily Cox's Chase Card Services Experience April 2010 - May 2011
Job Staffing Manager at Synchrogenix, a Certara company
Industry Staffing and Recruiting
Experience
Synchrogenix, a Certara company July 2014 - Present
Yoh a Service Provider to AstraZeneca Pharmaceuticals May 2011 - June 2014
Chase Card Services April 2010 - May 2011
AstraZeneca Pharmaceuticals January 2007 - April 2010
Emily Cox-Career Coach January 2007 - January 2009
AstraZeneca July 2004 - December 2006
Howard County Department of Education August 1997 - June 2004
Skills
Sourcing, College Recruiting, Technical Recruiting, Onboarding, Resume Writing, Negotiation, Training & Development, Presenter, Presentation Development, Career Counseling, Career Advising, Interviews, Recruiting, Training, Career Development, Process Improvement, Strategy, Talent Acquisition, Leadership, Program Management, Employee Training, Coaching, Internet Recruiting, Project Planning, Networking, Temporary Placement, Search, Management, Event Planning, Employee Engagement, Time Management, Graduate Recruitment, Human Resources, Applicant Tracking..., Sales, Public Speaking, Hiring, Organizational..., Performance Management, Executive Search, Employer Branding, Talent Management, Team Building, Workforce Planning, Leadership Development, Succession Planning
Education
The Johns Hopkins University - Carey Business School 2002 — 2005
MS, Organizational Counseling
University of Maryland Baltimore County 1992 — 1996
BA, History
Howard High School 1988 — 1992
High school
Synchrogenix, a Certara company July 2014 - Present
Yoh a Service Provider to AstraZeneca Pharmaceuticals May 2011 - June 2014
Chase Card Services April 2010 - May 2011
AstraZeneca Pharmaceuticals January 2007 - April 2010
Emily Cox-Career Coach January 2007 - January 2009
AstraZeneca July 2004 - December 2006
Howard County Department of Education August 1997 - June 2004
Skills
Sourcing, College Recruiting, Technical Recruiting, Onboarding, Resume Writing, Negotiation, Training & Development, Presenter, Presentation Development, Career Counseling, Career Advising, Interviews, Recruiting, Training, Career Development, Process Improvement, Strategy, Talent Acquisition, Leadership, Program Management, Employee Training, Coaching, Internet Recruiting, Project Planning, Networking, Temporary Placement, Search, Management, Event Planning, Employee Engagement, Time Management, Graduate Recruitment, Human Resources, Applicant Tracking..., Sales, Public Speaking, Hiring, Organizational..., Performance Management, Executive Search, Employer Branding, Talent Management, Team Building, Workforce Planning, Leadership Development, Succession Planning
Education
The Johns Hopkins University - Carey Business School 2002 — 2005
MS, Organizational Counseling
University of Maryland Baltimore County 1992 — 1996
BA, History
Howard High School 1988 — 1992
High school
Christen Hill Christen Hill's Chase Card Services Experience July 2012 - Present
Job Marketing Professional, JPMorgan Chase
Industry Marketing and Advertising
Experience
Chase Card Services July 2012 - Present
Chase Card Services June 2011 - August 2011
Chevrolet Campus Promotions September 2010 - December 2010
Advantage Professional May 2010 - August 2010
Education
Howard University 2007 — 2011
Bachelor's Degree, Marketing, Magna cum laude
Chase Card Services July 2012 - Present
Chase Card Services June 2011 - August 2011
Chevrolet Campus Promotions September 2010 - December 2010
Advantage Professional May 2010 - August 2010
Education
Howard University 2007 — 2011
Bachelor's Degree, Marketing, Magna cum laude
Pam Cichocki's Chase Card Services Experience 2001 - Present
Job Vice President in Global Technology at JPMorgan Chase
Industry Banking
Experience
JP Morgan Chase 2002 - Present
Chase 2001 - Present
JPMC 2001 - Present
J.P. Morgan Chase 2001 - Present
Chase Card Services 2001 - Present
First USA/Bank One 2000 - Present
Education
Goldey Beacom College 1981 — 1989
Bachelor's of Science, Business Administration and Management, General
University of South Florida 1980 — 1981
JP Morgan Chase 2002 - Present
Chase 2001 - Present
JPMC 2001 - Present
J.P. Morgan Chase 2001 - Present
Chase Card Services 2001 - Present
First USA/Bank One 2000 - Present
Education
Goldey Beacom College 1981 — 1989
Bachelor's of Science, Business Administration and Management, General
University of South Florida 1980 — 1981
Erin Lewis Erin Lewis's Chase Card Services Experience October 2007 - April 2010
Job Corporate Recruiter
Industry Human Resources
Experience
Terremark, a Verizon Company 2010 - March 2013
Chase Card Services October 2007 - April 2010
Progressive Recruitment 2004 - 2007
Skills
Information Technology, Cloud Computing, Recruiting, Internet Recruiting, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Executive Search, Contract Recruitment, Vendor Management, Infrastructure, Disaster Recovery, Data Center, Screening Resumes
Education
University of Warwick 2001 — 2002
MA, English
Pitzer College 1997 — 2001
BA, English and World Literature, 3.91
University of Oxford 1999 — 2000
Thornton High School
Terremark, a Verizon Company 2010 - March 2013
Chase Card Services October 2007 - April 2010
Progressive Recruitment 2004 - 2007
Skills
Information Technology, Cloud Computing, Recruiting, Internet Recruiting, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Executive Search, Contract Recruitment, Vendor Management, Infrastructure, Disaster Recovery, Data Center, Screening Resumes
Education
University of Warwick 2001 — 2002
MA, English
Pitzer College 1997 — 2001
BA, English and World Literature, 3.91
University of Oxford 1999 — 2000
Thornton High School
Deana (Bolzman) Cook's Chase Card Services Experience September 2008 - February 2012
Job VP at Chase Paymentech
Industry Banking
Experience
Chase Paymentech May 2015 - Present
Global Technology at JPMorgan Chase February 2012 - May 2015
Chase Card Services September 2008 - February 2012
Chase Card Services November 2005 - August 2008
JPMorgan Chase November 2005 - August 2008
Versare Services 2000 - 2004
Schlumberger Technologies 1994 - 1998
Skills
Mobile Payments, Payment Systems, Credit Cards, NFC, Cards, Payments, EMV, Smart Cards, Mobile Banking, Transaction Processing, Banking, Product Management, RFID+, Product Development, Electronic Payments, Payment Cards, Business Analysis, Risk Management, E-commerce, ACH, Analytics, Credit, E-payments, Credit Risk, POS, Project Management, Financial Risk, Financial Services, Management, Payment Industry, Software Project..., Relationship Management, Requirements Analysis, Vendor Management, Merchant Services, Payment Card Processing, Identity Management, Acquiring, Strategy, Mobile Devices, Payment Gateways, PCI DSS, Strategic Partnerships, Loyalty Programs, Integration
Education
Michigan State University 1988 — 1991
BS, Computer Science
Michigan Technological University 1981 — 1984
Mathematics and Secondary Education
Chase Paymentech May 2015 - Present
Global Technology at JPMorgan Chase February 2012 - May 2015
Chase Card Services September 2008 - February 2012
Chase Card Services November 2005 - August 2008
JPMorgan Chase November 2005 - August 2008
Versare Services 2000 - 2004
Schlumberger Technologies 1994 - 1998
Skills
Mobile Payments, Payment Systems, Credit Cards, NFC, Cards, Payments, EMV, Smart Cards, Mobile Banking, Transaction Processing, Banking, Product Management, RFID+, Product Development, Electronic Payments, Payment Cards, Business Analysis, Risk Management, E-commerce, ACH, Analytics, Credit, E-payments, Credit Risk, POS, Project Management, Financial Risk, Financial Services, Management, Payment Industry, Software Project..., Relationship Management, Requirements Analysis, Vendor Management, Merchant Services, Payment Card Processing, Identity Management, Acquiring, Strategy, Mobile Devices, Payment Gateways, PCI DSS, Strategic Partnerships, Loyalty Programs, Integration
Education
Michigan State University 1988 — 1991
BS, Computer Science
Michigan Technological University 1981 — 1984
Mathematics and Secondary Education
Joseph Sennish Joseph Sennish's Chase Card Services Experience December 2000 - June 2006
Job President, Central Coast Consultants
Industry Management Consulting
Experience
Central Coast Consultants February 2006 - Present
Chase Card Services December 2000 - June 2006
JPMorgan Chase 2000 - 2006
USBank June 1998 - December 2000
First Data Corporation March 1997 - April 1998
Global Payments December 1995 - March 1997
Household Credit Services February 1989 - February 1996
US Army December 1980 - June 1986
Skills
Bankruptcy, Cost Reduction, Profit & Loss Management, Customer Relations, Credit, Contract Negotiation, Customer Service, Vendor Management, P&L, Operations Management, Compliance, Forecasting, Team Building, Financial Reporting, Strategic Planning, Loans, Budgeting, Financial Analysis, P&L Management, Process Improvement, Performance Improvement, Vendor Relations, Planning, Executive Management, Employee Engagement, Budgets, Project Planning, Management, CRM, Call Centers, Negotiation, Customer Satisfaction, Training, Recruiting, Portfolio Management, Risk Management, Mergers & Acquisitions, Banking, Customer Retention, Financial Services, Analysis, Strategy, Finance, Leadership, Business Planning, Business Development, Analytics, Credit Cards, Business Analysis, Sales
Education
Walden University 2002 — 2006
BS, International Business Management
Monterey Peninsula College 1982 — 1986
Business Management
Wayne State University 1977 — 1978
Farmington High School 1974 — 1977
College Prep
Central Coast Consultants February 2006 - Present
Chase Card Services December 2000 - June 2006
JPMorgan Chase 2000 - 2006
USBank June 1998 - December 2000
First Data Corporation March 1997 - April 1998
Global Payments December 1995 - March 1997
Household Credit Services February 1989 - February 1996
US Army December 1980 - June 1986
Skills
Bankruptcy, Cost Reduction, Profit & Loss Management, Customer Relations, Credit, Contract Negotiation, Customer Service, Vendor Management, P&L, Operations Management, Compliance, Forecasting, Team Building, Financial Reporting, Strategic Planning, Loans, Budgeting, Financial Analysis, P&L Management, Process Improvement, Performance Improvement, Vendor Relations, Planning, Executive Management, Employee Engagement, Budgets, Project Planning, Management, CRM, Call Centers, Negotiation, Customer Satisfaction, Training, Recruiting, Portfolio Management, Risk Management, Mergers & Acquisitions, Banking, Customer Retention, Financial Services, Analysis, Strategy, Finance, Leadership, Business Planning, Business Development, Analytics, Credit Cards, Business Analysis, Sales
Education
Walden University 2002 — 2006
BS, International Business Management
Monterey Peninsula College 1982 — 1986
Business Management
Wayne State University 1977 — 1978
Farmington High School 1974 — 1977
College Prep
Jason Weingarten, MBA Jason Weingarten, MBA's Chase Card Services Experience June 2007 - August 2007
Job Experienced Product Manager with a Masters in Business Administration
Industry Marketing and Advertising
Experience
American Express July 2013 - Present
LexisNexis April 2011 - June 2013
JPMorgan Chase April 2010 - April 2011
JPMorgan Chase July 2008 - April 2010
Chase Card Services June 2007 - August 2007
Sbarro Inc December 2006 - January 2007
Nassau County June 2005 - August 2005
Skills
Social Media, Online Advertising, PPC, Direct Mail, Product Management, Competitive Analysis, Vendor Management, Strategic Planning, Project Management, Social Networking, Market Research, Marketing, Google Adwords, Web Marketing, Product Marketing, Direct Marketing, SEM, Marketing Strategy, Digital Marketing, Social Media Marketing, Lead Generation, Web Analytics, Online Marketing, Sales Presentations, SEO, Strategy
Education
New York University - Leonard N. Stern School of Business 2010 — 2013
Masters of Business Administration, Marketing, Product Management, General Management
University of Delaware 2004 — 2008
Bachelor, Marketing and Management
University of Delaware - Lerner College of Business and Economics 2004 — 2008
Bachelors, Business Admin - Marketing and Management
American Express July 2013 - Present
LexisNexis April 2011 - June 2013
JPMorgan Chase April 2010 - April 2011
JPMorgan Chase July 2008 - April 2010
Chase Card Services June 2007 - August 2007
Sbarro Inc December 2006 - January 2007
Nassau County June 2005 - August 2005
Skills
Social Media, Online Advertising, PPC, Direct Mail, Product Management, Competitive Analysis, Vendor Management, Strategic Planning, Project Management, Social Networking, Market Research, Marketing, Google Adwords, Web Marketing, Product Marketing, Direct Marketing, SEM, Marketing Strategy, Digital Marketing, Social Media Marketing, Lead Generation, Web Analytics, Online Marketing, Sales Presentations, SEO, Strategy
Education
New York University - Leonard N. Stern School of Business 2010 — 2013
Masters of Business Administration, Marketing, Product Management, General Management
University of Delaware 2004 — 2008
Bachelor, Marketing and Management
University of Delaware - Lerner College of Business and Economics 2004 — 2008
Bachelors, Business Admin - Marketing and Management
David Plunkett's Chase Card Services Experience March 2007 - April 2010
Job Financial Analyst
Industry Insurance
Experience
Nationwide Insurance April 2010 - Present
Chase Card Services March 2007 - April 2010
Mimi's Café February 2006 - March 2007
Skills
Insurance, General Insurance, Life Insurance, Health Insurance, Term Life Insurance, Management, Sales, Customer Service, Team Leadership, Process Improvement, Team Building, Microsoft Word, Microsoft Excel, Coaching, Financial Analysis, Analysis, Data Analysis, Strategic Planning, Training
Education
Mount Vernon Nazarene University
Communication and Media Studies
Otterbein University
Bachelor of Arts, Business Administration
Nationwide Insurance April 2010 - Present
Chase Card Services March 2007 - April 2010
Mimi's Café February 2006 - March 2007
Skills
Insurance, General Insurance, Life Insurance, Health Insurance, Term Life Insurance, Management, Sales, Customer Service, Team Leadership, Process Improvement, Team Building, Microsoft Word, Microsoft Excel, Coaching, Financial Analysis, Analysis, Data Analysis, Strategic Planning, Training
Education
Mount Vernon Nazarene University
Communication and Media Studies
Otterbein University
Bachelor of Arts, Business Administration
Tina Pragoff Tina Pragoff's Chase Card Services Experience April 2009 - July 2011
Job Senior Marketing Manager, Branding & Advertising at JPMorgan Chase & Co.
Industry Financial Services
Experience
JPMorgan Chase & Co. September 2014 - Present
JPMorgan Chase August 2011 - August 2014
Chase Card Services April 2009 - July 2011
Chase Card Services April 2007 - June 2009
Ipsos Insight June 2006 - April 2007
Innovation Focus July 2000 - May 2006
Skills
Market Research, Competitive Intelligence, Analysis, Focus Groups, Marketing, Customer Insight, Segmentation, Management, Product Development, Marketing Research, Program Management, Quantitative Research, Market Analysis, Social Media Monitoring, Social Media Measurement, Proposal Writing, Analytics, Social Media, Competitive Analysis, Strategy, Data Analysis, Innovation and New..., Trained Facilitator in..., Qualitative Market..., Quantitative Market..., Consumer Trends Analysis, Ethnographic Research..., Trained Focus Group/IDI..., Brand Marketing, Strategic Planning, Social Media Marketing, Social Media Strategist
Education
Dickinson College 1996 — 2000
BAs, International Business & Management/Spanish
Padua Academy 1993 — 1996
HS Diploma, High School/Secondary Diplomas and Certificates
JPMorgan Chase & Co. September 2014 - Present
JPMorgan Chase August 2011 - August 2014
Chase Card Services April 2009 - July 2011
Chase Card Services April 2007 - June 2009
Ipsos Insight June 2006 - April 2007
Innovation Focus July 2000 - May 2006
Skills
Market Research, Competitive Intelligence, Analysis, Focus Groups, Marketing, Customer Insight, Segmentation, Management, Product Development, Marketing Research, Program Management, Quantitative Research, Market Analysis, Social Media Monitoring, Social Media Measurement, Proposal Writing, Analytics, Social Media, Competitive Analysis, Strategy, Data Analysis, Innovation and New..., Trained Facilitator in..., Qualitative Market..., Quantitative Market..., Consumer Trends Analysis, Ethnographic Research..., Trained Focus Group/IDI..., Brand Marketing, Strategic Planning, Social Media Marketing, Social Media Strategist
Education
Dickinson College 1996 — 2000
BAs, International Business & Management/Spanish
Padua Academy 1993 — 1996
HS Diploma, High School/Secondary Diplomas and Certificates
Craig Keaney Craig Keaney's Chase Card Services Experience January 2003 - March 2006
Job Senior Vice President Transactions at Optum
Industry Financial Services
Experience
Optum May 2015 - Present
Chase March 2014 - April 2015
Chase Mortgage Banking December 2010 - March 2014
JPMorgan Chase July 2007 - November 2010
Chase March 2006 - July 2007
Chase Card Services January 2003 - March 2006
Chase Card Services May 2000 - January 2003
Skills
Operations Management, Leadership, Loans, Credit Cards, Customer Service, Consumer Credit..., Mortgage Banking, Credit, Underwriting, Accounting, Banking, Business Analysis, CRM, Call Centers, Commercial Banking, Credit Analysis, Credit Risk, Customer Experience, Customer Retention, Executive Management, Financial Analysis, Financial Services, Finance, Loan Servicing, Management, Mergers, Mortgage Lending, Process Improvement, Quality Assurance, Relationship Management, Retail Banking, Risk Management, Start-ups, Strategic Planning, Vendor Management, Mergers & Acquisitions
Education
Arizona State University 1996 — 1998
MBA, Business Administration
New York Institute of Technology 1987 — 1992
BA, Management of Information Systems
Optum May 2015 - Present
Chase March 2014 - April 2015
Chase Mortgage Banking December 2010 - March 2014
JPMorgan Chase July 2007 - November 2010
Chase March 2006 - July 2007
Chase Card Services January 2003 - March 2006
Chase Card Services May 2000 - January 2003
Skills
Operations Management, Leadership, Loans, Credit Cards, Customer Service, Consumer Credit..., Mortgage Banking, Credit, Underwriting, Accounting, Banking, Business Analysis, CRM, Call Centers, Commercial Banking, Credit Analysis, Credit Risk, Customer Experience, Customer Retention, Executive Management, Financial Analysis, Financial Services, Finance, Loan Servicing, Management, Mergers, Mortgage Lending, Process Improvement, Quality Assurance, Relationship Management, Retail Banking, Risk Management, Start-ups, Strategic Planning, Vendor Management, Mergers & Acquisitions
Education
Arizona State University 1996 — 1998
MBA, Business Administration
New York Institute of Technology 1987 — 1992
BA, Management of Information Systems
Patricia Nicol's Chase Card Services Experience 2004 - 2006
Job Sr. Partnership Liaison
Industry Marketing and Advertising
Experience
Drexel University Online June 2015 - Present
Synergis Education, Inc. 2012 - August 2015
Richmond Ford 2007 - 2011
Affinion Group 2006 - 2007
Chase Card Services 2004 - 2006
Metris Companies 1998 - 2003
Metris Companies 1998 - 2003
Metris Companies 1998 - 2003
Metris Companies 1998 - 2003
Skills
Account Management, Vendor Management, Loyalty Marketing, Product Management, P&L Management, Vendor Relations, Customer Service, Contract Negotiation, Sales, Market Planning, Product Marketing, CRM, Customer Retention, Direct Marketing, Analytics, Marketing Strategy, Competitive Analysis, Online Marketing, Product Development, Lead Generation, Email Marketing, B2B, Salesforce.com, Marketing Communications, Leadership, Strategy, Customer Acquisition, Cross-functional Team...
Education
Towson University
Bachelor of Science (B.S.), Communications
Potomac State College of West Virginia University
Associate of Arts (A.A.), Communication, Journalism, and Related Programs
Drexel University Online June 2015 - Present
Synergis Education, Inc. 2012 - August 2015
Richmond Ford 2007 - 2011
Affinion Group 2006 - 2007
Chase Card Services 2004 - 2006
Metris Companies 1998 - 2003
Metris Companies 1998 - 2003
Metris Companies 1998 - 2003
Metris Companies 1998 - 2003
Skills
Account Management, Vendor Management, Loyalty Marketing, Product Management, P&L Management, Vendor Relations, Customer Service, Contract Negotiation, Sales, Market Planning, Product Marketing, CRM, Customer Retention, Direct Marketing, Analytics, Marketing Strategy, Competitive Analysis, Online Marketing, Product Development, Lead Generation, Email Marketing, B2B, Salesforce.com, Marketing Communications, Leadership, Strategy, Customer Acquisition, Cross-functional Team...
Education
Towson University
Bachelor of Science (B.S.), Communications
Potomac State College of West Virginia University
Associate of Arts (A.A.), Communication, Journalism, and Related Programs
Victoria Shoff Victoria Shoff's Chase Card Services Experience July 2004 - October 2005
Job 14 Years Risk Mgmt Experience
Industry Banking
Experience
Citigroup November 2005 - Present
Chase Card Services July 2004 - October 2005
Chase Card Services-Bank One June 2002 - July 2004
ATT Universal Card 1996 - 2001
Education
Nova Southeastern University 2001 — 2003
Masters, Business Administration
Flagler College 1989 — 1993
Bachelor of Arts, Business Administration/Economics/Computer Science
Citigroup November 2005 - Present
Chase Card Services July 2004 - October 2005
Chase Card Services-Bank One June 2002 - July 2004
ATT Universal Card 1996 - 2001
Education
Nova Southeastern University 2001 — 2003
Masters, Business Administration
Flagler College 1989 — 1993
Bachelor of Arts, Business Administration/Economics/Computer Science
Ravneet Singh's Chase Card Services Experience September 2002 - December 2004
Job CTO at Incandescent Technologies, Inc.
Industry Information Technology and Services
Experience
Incandescent Technologies, Inc. August 2012 - Present
Incandescent Technologies, Inc. September 2011 - August 2012
Hewlett-Packard March 2007 - September 2011
Fannie Mae 2006 - 2008
Knightsbridge Solutions November 2004 - March 2007
Kaiser Permanente July 2005 - June 2006
Allstate Insurance January 2005 - May 2005
Chase Card Services September 2002 - December 2004
GlaxoSmithKline March 2001 - September 2002
Bank One June 1999 - March 2001
Skills
ETL, Data Integration, Teradata, Data Warehouse..., Data Warehousing, Informatica, Data Modeling, Business Intelligence, Ab Initio, Data Governance, PL/SQL, Oracle, Solution Architecture, Data Mining, Master Data Management, SDLC, Ab Initio Architecture, Unix, Linux, Data Quality, Agile Methodolgy, Enterprise Architecture, Software Project..., Business Objects, Unix Shell Scripting, COBOL, SOA, Data Migration, Performance Tuning, SQL, Databases, Visio, Sybase, Perl, DB2, SQL Tuning, Architectures, AIX, Integration, Testing, Relational Databases, Requirements Analysis
Education
Bangalore University 1992 — 1996
BS
Incandescent Technologies, Inc. August 2012 - Present
Incandescent Technologies, Inc. September 2011 - August 2012
Hewlett-Packard March 2007 - September 2011
Fannie Mae 2006 - 2008
Knightsbridge Solutions November 2004 - March 2007
Kaiser Permanente July 2005 - June 2006
Allstate Insurance January 2005 - May 2005
Chase Card Services September 2002 - December 2004
GlaxoSmithKline March 2001 - September 2002
Bank One June 1999 - March 2001
Skills
ETL, Data Integration, Teradata, Data Warehouse..., Data Warehousing, Informatica, Data Modeling, Business Intelligence, Ab Initio, Data Governance, PL/SQL, Oracle, Solution Architecture, Data Mining, Master Data Management, SDLC, Ab Initio Architecture, Unix, Linux, Data Quality, Agile Methodolgy, Enterprise Architecture, Software Project..., Business Objects, Unix Shell Scripting, COBOL, SOA, Data Migration, Performance Tuning, SQL, Databases, Visio, Sybase, Perl, DB2, SQL Tuning, Architectures, AIX, Integration, Testing, Relational Databases, Requirements Analysis
Education
Bangalore University 1992 — 1996
BS
Adele Cobham's Chase Card Services Experience January 2005 - January 2006
Job Project Manager at SAP Americas
Industry Information Technology and Services
Experience
SAP Americas June 2008 - Present
Johnson & Johnson October 2007 - June 2008
Merrill Lynch April 2007 - September 2007
GMAC Bank August 2006 - March 2007
JPMorgan Chase Global Finance January 2006 - August 2006
Chase Card Services January 2005 - January 2006
Unisys 2002 - 2005
SAP 2001 - 2003
Niku 2001 - 2001
Siebel Systems 2000 - 2001
Education
Baruch College, CUNY 1985 — 1986
M.S., Management Information Systems
Syracuse University 1970 — 1974
B.S., Anthropology
SAP Americas June 2008 - Present
Johnson & Johnson October 2007 - June 2008
Merrill Lynch April 2007 - September 2007
GMAC Bank August 2006 - March 2007
JPMorgan Chase Global Finance January 2006 - August 2006
Chase Card Services January 2005 - January 2006
Unisys 2002 - 2005
SAP 2001 - 2003
Niku 2001 - 2001
Siebel Systems 2000 - 2001
Education
Baruch College, CUNY 1985 — 1986
M.S., Management Information Systems
Syracuse University 1970 — 1974
B.S., Anthropology
Ed Isaacs's Chase Card Services Experience March 2003 - April 2006
Job
Industry Information Technology and Services
Experience
Bank of America November 2014 - Present
Bank of America October 2009 - November 2014
Bank of America October 2007 - October 2009
Bank of America May 2006 - October 2007
Chase Card Services March 2003 - April 2006
Keane, Inc. October 1996 - March 2003
CompuServe October 1980 - October 1996
Skills
Networking, Program Management, Integration, Project Planning, Financial Risk, Architecture, Team Management, Security, Risk Management, Vendor Management, Information Security, Disaster Recovery, IT Audit, Business Continuity, CISSP, Data Center, Computer Security, Information Technology, IT Management, Governance, Information Security..., PCI DSS, CISA, Risk Assessment, Business Process, ISO 27001, Business Continuity..., Infrastructure, System Administration, Unix, Data Security, IT Strategy, IT Operations, Vulnerability Management, Management, ITIL, Enterprise Architecture, SDLC, IT Service Management, Network Security, Vulnerability Assessment, Enterprise Risk..., Incident Management, Identity Management, Project Portfolio...
Education
Franklin University 1977 — 1980
BS
Ohio State University 1974 — 1977
Bank of America November 2014 - Present
Bank of America October 2009 - November 2014
Bank of America October 2007 - October 2009
Bank of America May 2006 - October 2007
Chase Card Services March 2003 - April 2006
Keane, Inc. October 1996 - March 2003
CompuServe October 1980 - October 1996
Skills
Networking, Program Management, Integration, Project Planning, Financial Risk, Architecture, Team Management, Security, Risk Management, Vendor Management, Information Security, Disaster Recovery, IT Audit, Business Continuity, CISSP, Data Center, Computer Security, Information Technology, IT Management, Governance, Information Security..., PCI DSS, CISA, Risk Assessment, Business Process, ISO 27001, Business Continuity..., Infrastructure, System Administration, Unix, Data Security, IT Strategy, IT Operations, Vulnerability Management, Management, ITIL, Enterprise Architecture, SDLC, IT Service Management, Network Security, Vulnerability Assessment, Enterprise Risk..., Incident Management, Identity Management, Project Portfolio...
Education
Franklin University 1977 — 1980
BS
Ohio State University 1974 — 1977
Brian Roseberry's Chase Card Services Experience August 2004 - February 2006
Job Complaint Strategy Lead at Barclaycard
Industry Banking
Experience
Barclaycard November 2012 - Present
Barclaycard May 2011 - November 2012
JP Morgan Chase June 2010 - August 2011
JPMorgan Chase December 2007 - May 2010
JPMorgan Chase February 2007 - November 2009
JP Morgan Chase February 2006 - February 2007
Chase Card Services August 2004 - February 2006
Chase Card Services January 2003 - August 2004
Skills
Market Research, Analysis, Strategy, Market Analysis, Segmentation, Credit Cards, Vendor Management, Banking, Business Analysis, Competitive Analysis, Analytics, Customer Experience, SAS, Marketing, Portfolio Management, Management, SQL, Forecasting, Project Management, Financial Services, Financial Analysis, Entrepreneurship, Program Management, Process Improvement, Relationship Management, Risk Management, Microsoft Office
Education
University of Delaware 2001 — 2004
MBA, Concentration in Information Technology Management
University of Delaware 1991 — 1995
BA, International Relations
Barclaycard November 2012 - Present
Barclaycard May 2011 - November 2012
JP Morgan Chase June 2010 - August 2011
JPMorgan Chase December 2007 - May 2010
JPMorgan Chase February 2007 - November 2009
JP Morgan Chase February 2006 - February 2007
Chase Card Services August 2004 - February 2006
Chase Card Services January 2003 - August 2004
Skills
Market Research, Analysis, Strategy, Market Analysis, Segmentation, Credit Cards, Vendor Management, Banking, Business Analysis, Competitive Analysis, Analytics, Customer Experience, SAS, Marketing, Portfolio Management, Management, SQL, Forecasting, Project Management, Financial Services, Financial Analysis, Entrepreneurship, Program Management, Process Improvement, Relationship Management, Risk Management, Microsoft Office
Education
University of Delaware 2001 — 2004
MBA, Concentration in Information Technology Management
University of Delaware 1991 — 1995
BA, International Relations
Paul Wiesenberg's Chase Card Services Experience January 2007 - December 2008
Job
Industry Financial Services
Experience
TD Bank, America's Most Convenient Bank April 2009 - Present
TD Bank April 2009 - February 2013
TD Bank April 2009 - April 2010
JPMorganChase January 2007 - December 2008
Chase Card Services January 2007 - December 2008
Bank One / JP Morgan Chase 2001 - 2008
JPMorgan Chase July 1999 - December 2006
Genesis Health Ventures June 1998 - June 1999
CoreStates Bank June 1997 - June 1998
PC Essentials January 1997 - June 1997
Skills
Project Management, Analytics, Program Management, Business Analysis, Banking, Risk Management, Vendor Management, Financial Services, SDLC, Process Improvement, Credit Cards, Visio, Portfolio Management, Data Warehousing, Customer Experience, Business Intelligence, Consumer Lending, Data Analysis, Access, Business Process...
Education
Rochester Institute of Technology 1987 — 1990
BS
Alfred State College - SUNY College of Technology 1984 — 1986
TD Bank, America's Most Convenient Bank April 2009 - Present
TD Bank April 2009 - February 2013
TD Bank April 2009 - April 2010
JPMorganChase January 2007 - December 2008
Chase Card Services January 2007 - December 2008
Bank One / JP Morgan Chase 2001 - 2008
JPMorgan Chase July 1999 - December 2006
Genesis Health Ventures June 1998 - June 1999
CoreStates Bank June 1997 - June 1998
PC Essentials January 1997 - June 1997
Skills
Project Management, Analytics, Program Management, Business Analysis, Banking, Risk Management, Vendor Management, Financial Services, SDLC, Process Improvement, Credit Cards, Visio, Portfolio Management, Data Warehousing, Customer Experience, Business Intelligence, Consumer Lending, Data Analysis, Access, Business Process...
Education
Rochester Institute of Technology 1987 — 1990
BS
Alfred State College - SUNY College of Technology 1984 — 1986
Jason Latshaw's Chase Card Services Experience 1999 - 2004
Job Artichoke Artisans
Industry Entertainment
Experience
Self September 2010 - Present
Artichoke Artisans October 2003 - Present
The DuMont Project June 2010 - March 2013
Elany Arts October 2004 - October 2010
UCLA September 2007 - September 2010
Maguire Entertainment March 2008 - July 2008
Kelly Engineering Resources July 2006 - July 2008
JP Morgan Chase 1999 - September 2004
Chase Card Services 1999 - 2004
Skills
Creative Direction, Screenwriting, Film Production, Film, Social Media, SEO, Television, Photography, Graphic Design, Marketing Strategy, Social Media Marketing, Online Advertising, Online Marketing, Email Marketing, Video Production, SEM, Web Analytics, Digital Marketing, Digital Media, Blogging, Copywriting, Entertainment, Video, E-commerce, Producing, Creative Strategy, Video Editing, Interactive Marketing, Digital Strategy, Web Design, Lunch & Learns, Feature Films, Editing, Directing, New Media, Content Strategy, Final Cut Pro, Mobile Applications, Creative Writing, Viruses, Trail Running, Storytelling, Post Production, Multimedia, Comedy, Documentaries, Commercials
Education
University of California, Los Angeles 2007 — 2009
MFA, Screenwriting
University of Delaware 1995 — 1999
Bachelor of Arts (B.A.), Human Development and Family Processes
Self September 2010 - Present
Artichoke Artisans October 2003 - Present
The DuMont Project June 2010 - March 2013
Elany Arts October 2004 - October 2010
UCLA September 2007 - September 2010
Maguire Entertainment March 2008 - July 2008
Kelly Engineering Resources July 2006 - July 2008
JP Morgan Chase 1999 - September 2004
Chase Card Services 1999 - 2004
Skills
Creative Direction, Screenwriting, Film Production, Film, Social Media, SEO, Television, Photography, Graphic Design, Marketing Strategy, Social Media Marketing, Online Advertising, Online Marketing, Email Marketing, Video Production, SEM, Web Analytics, Digital Marketing, Digital Media, Blogging, Copywriting, Entertainment, Video, E-commerce, Producing, Creative Strategy, Video Editing, Interactive Marketing, Digital Strategy, Web Design, Lunch & Learns, Feature Films, Editing, Directing, New Media, Content Strategy, Final Cut Pro, Mobile Applications, Creative Writing, Viruses, Trail Running, Storytelling, Post Production, Multimedia, Comedy, Documentaries, Commercials
Education
University of California, Los Angeles 2007 — 2009
MFA, Screenwriting
University of Delaware 1995 — 1999
Bachelor of Arts (B.A.), Human Development and Family Processes
Stephanie Wang's Chase Card Services Experience January 2001 - August 2006
Job Managing Director, International Unsecured CCAR Model Development and Research
Industry Financial Services
Experience
Citi March 2015 - Present
PNC Bank September 2011 - February 2015
Barclays August 2006 - September 2011
Chase Card Services January 2001 - August 2006
Singapore Productivity and Quality Center January 1999 - August 1999
Education
National University of Singapore
Ph.D, Industrial & Systems Engineering
Lehigh University
Master, Industrial & Systems Engineering - Operations Research
Citi March 2015 - Present
PNC Bank September 2011 - February 2015
Barclays August 2006 - September 2011
Chase Card Services January 2001 - August 2006
Singapore Productivity and Quality Center January 1999 - August 1999
Education
National University of Singapore
Ph.D, Industrial & Systems Engineering
Lehigh University
Master, Industrial & Systems Engineering - Operations Research
Laura Tourge's Chase Card Services Experience May 2008 - May 2012
Job
Industry Financial Services
Experience
Capital One February 2015 - Present
Citibank May 2012 - February 2015
Chase Card Services May 2008 - May 2012
HSBC 2006 - 2008
JPMorgan Chase 2005 - 2006
JPMorgan Chase May 1998 - January 2005
Ogilvy & Mather 1996 - 1998
Skills
Credit Cards, Cross Selling, Debit Cards, Financial Services, Retail Banking, Relationship Management, Portfolio Management, Payments, Marketing Analytics, Commercial Banking, Credit Risk, Credit, Risk Management, Banking, Analytics, Customer Acquisition, Marketing, Segmentation, Product Management, Business Development, Digital Marketing, Brand Management, Management
Education
Fordham University - Graduate School of Business Administration 1998 — 2001
Master of Business Administration (MBA)
James Madison University - College of Business 1991 — 1995
Bachelor's degree
Capital One February 2015 - Present
Citibank May 2012 - February 2015
Chase Card Services May 2008 - May 2012
HSBC 2006 - 2008
JPMorgan Chase 2005 - 2006
JPMorgan Chase May 1998 - January 2005
Ogilvy & Mather 1996 - 1998
Skills
Credit Cards, Cross Selling, Debit Cards, Financial Services, Retail Banking, Relationship Management, Portfolio Management, Payments, Marketing Analytics, Commercial Banking, Credit Risk, Credit, Risk Management, Banking, Analytics, Customer Acquisition, Marketing, Segmentation, Product Management, Business Development, Digital Marketing, Brand Management, Management
Education
Fordham University - Graduate School of Business Administration 1998 — 2001
Master of Business Administration (MBA)
James Madison University - College of Business 1991 — 1995
Bachelor's degree
Nate Whitney's Chase Card Services Experience March 2005 - October 2008
Job Business Support and Reengineering Analyst at Barclaycard
Industry Banking
Experience
Barclaycard November 2008 - Present
JP Morgan Chase March 2005 - November 2008
Chase Card Services March 2005 - October 2008
MBNA America August 1997 - March 2005
Education
Wilmington University 2002 — 2004
Masters, Business Administration
Penn State University 1991 — 1996
BS, Administration of Justice
Barclaycard November 2008 - Present
JP Morgan Chase March 2005 - November 2008
Chase Card Services March 2005 - October 2008
MBNA America August 1997 - March 2005
Education
Wilmington University 2002 — 2004
Masters, Business Administration
Penn State University 1991 — 1996
BS, Administration of Justice
Pamela Dixon's Chase Card Services Experience July 2007 - April 2009
Job Director
Industry Financial Services
Experience
JP Morgan Chase 2009 - Present
Chester County Fund for Women and Girls July 2008 - June 2014
Chase Card Services July 2007 - April 2009
Chase Card Services May 2005 - June 2007
First USA/Bank One August 2002 - May 2005
LaSalle Investment Management 1995 - 2000
American National Bank 1994 - 1995
University of Chicago - CRSP 1993 - 1994
Skills
Product Management, Business Strategy, Segmentation, Marketing Strategy, Financial Services, Credit Cards, Product Development, Product Marketing, Strategic Partnerships, Leadership, Analytics, Competitive Analysis, Relationship Management, Strategic Planning, Risk Management, Customer Acquisition, Cross-functional Team..., Process Improvement, CRM, Market Research, Direct Marketing, Financial Modeling, Valuation, Portfolio Management, P
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA
The University of Chicago 1991 — 1995
BA
chinese school
JP Morgan Chase 2009 - Present
Chester County Fund for Women and Girls July 2008 - June 2014
Chase Card Services July 2007 - April 2009
Chase Card Services May 2005 - June 2007
First USA/Bank One August 2002 - May 2005
LaSalle Investment Management 1995 - 2000
American National Bank 1994 - 1995
University of Chicago - CRSP 1993 - 1994
Skills
Product Management, Business Strategy, Segmentation, Marketing Strategy, Financial Services, Credit Cards, Product Development, Product Marketing, Strategic Partnerships, Leadership, Analytics, Competitive Analysis, Relationship Management, Strategic Planning, Risk Management, Customer Acquisition, Cross-functional Team..., Process Improvement, CRM, Market Research, Direct Marketing, Financial Modeling, Valuation, Portfolio Management, P
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA
The University of Chicago 1991 — 1995
BA
chinese school
Wilson Neyland's Chase Card Services Experience September 2005 - November 2006
Job Executive Director/Sr. Implementation Manager, JP Morgan Chase
Industry Financial Services
Experience
JP Morgan Chase February 2014 - Present
Chase Card Services September 2005 - November 2006
Associates 1996 - 1998
Associates National Bank 1996 - 1998
Skills
Vendor Management, Relationship Management, Financial Services, Marketing, Credit Cards, Analytics, Risk Management, Banking, Credit, Process Improvement, Payments
Education
The University of Texas at Austin - Red McCombs School of Business 1989 — 1991
MBA, Marketing and Management
The University of Texas at Austin - Red McCombs School of Business 1983 — 1987
BBA, International Business, Sociology and Accounting
JP Morgan Chase February 2014 - Present
Chase Card Services September 2005 - November 2006
Associates 1996 - 1998
Associates National Bank 1996 - 1998
Skills
Vendor Management, Relationship Management, Financial Services, Marketing, Credit Cards, Analytics, Risk Management, Banking, Credit, Process Improvement, Payments
Education
The University of Texas at Austin - Red McCombs School of Business 1989 — 1991
MBA, Marketing and Management
The University of Texas at Austin - Red McCombs School of Business 1983 — 1987
BBA, International Business, Sociology and Accounting
Donna Haller, PMP®'s Chase Card Services Experience 2007 - 2008
Job Project Management Manager at Syniverse Technologies
Industry Computer Software
Experience
Syniverse Technologies April 2009 - Present
Syniverse Technologies April 2009 - October 2012
JPMorgan Chase September 2008 - April 2009
Chase Card Services 2007 - 2008
Wachovia Bank Card Services 2000 - 2001
Wachovia Bank Card Services 1998 - 2000
Wachovia Bank Card Services 1997 - 1999
Skills
SDLC, Business Analysis, Vendor Management, PMP, Business Requirements, Project Portfolio..., Telecommunications, Software Project..., Visio, PMO, Program Management, Requirements Analysis, Business Process..., Project Management, Risk Management, Process Improvement, Requirements Gathering, Integration, Resource Management, Project Delivery, Change Management, Waterfall, MS Project, SharePoint, Cross-functional Team..., Enterprise Architecture, IT Management, IT Strategy, Business Process, Software Documentation, Agile Methodologies, Testing, Software Development, Release Management, User Acceptance Testing, Data Center, Team Leadership, Mobile Devices, Management, Wireless, Agile Project Management, Managed Services, Software Implementation, Team Building, Mobile Technology
Education
Shorter University
B.S., Magna Cum Laude, Management
Syniverse Technologies April 2009 - Present
Syniverse Technologies April 2009 - October 2012
JPMorgan Chase September 2008 - April 2009
Chase Card Services 2007 - 2008
Wachovia Bank Card Services 2000 - 2001
Wachovia Bank Card Services 1998 - 2000
Wachovia Bank Card Services 1997 - 1999
Skills
SDLC, Business Analysis, Vendor Management, PMP, Business Requirements, Project Portfolio..., Telecommunications, Software Project..., Visio, PMO, Program Management, Requirements Analysis, Business Process..., Project Management, Risk Management, Process Improvement, Requirements Gathering, Integration, Resource Management, Project Delivery, Change Management, Waterfall, MS Project, SharePoint, Cross-functional Team..., Enterprise Architecture, IT Management, IT Strategy, Business Process, Software Documentation, Agile Methodologies, Testing, Software Development, Release Management, User Acceptance Testing, Data Center, Team Leadership, Mobile Devices, Management, Wireless, Agile Project Management, Managed Services, Software Implementation, Team Building, Mobile Technology
Education
Shorter University
B.S., Magna Cum Laude, Management
Seema Gandhi Grimm's Chase Card Services Experience March 1998 - Present
Job Senior Marketing Manager at JPMorgan Chase
Industry Financial Services
Experience
Chase Card Services March 1998 - Present
Johnson & Johnson July 1996 - February 1998
Skills
Customer Acquisition, Financial Services, Analytics, Credit Cards, Customer Experience, Direct Marketing, Management, Marketing, Marketing Strategy, Product Management, Relationship Management, Segmentation, Strategic Partnerships, Strategy
Education
Lehigh University - College of Business and Economics 1992 — 1996
B.S., Accounting
Chase Card Services March 1998 - Present
Johnson & Johnson July 1996 - February 1998
Skills
Customer Acquisition, Financial Services, Analytics, Credit Cards, Customer Experience, Direct Marketing, Management, Marketing, Marketing Strategy, Product Management, Relationship Management, Segmentation, Strategic Partnerships, Strategy
Education
Lehigh University - College of Business and Economics 1992 — 1996
B.S., Accounting
Bridget Mccalla's Chase Card Services Experience August 2000 - Present
Job Acquisitions Online, Marketing Manager at Chase Card Services
Industry Financial Services
Experience
JPMorgan Chase 2007 - Present
JP Morgan Chase 2007 - Present
Chase Card Services August 2000 - Present
JP Morgan Chase - Card Services 2000 - Present
Chase Card Services, Delaware, NA 2000 - Present
Chase 2000 - Present
JP Morgan Chase - Chase Card Services 2000 - 2007
Education
Montclair State University 1986 — 1990
JPMorgan Chase 2007 - Present
JP Morgan Chase 2007 - Present
Chase Card Services August 2000 - Present
JP Morgan Chase - Card Services 2000 - Present
Chase Card Services, Delaware, NA 2000 - Present
Chase 2000 - Present
JP Morgan Chase - Chase Card Services 2000 - 2007
Education
Montclair State University 1986 — 1990
Cameron Uebler's Chase Card Services Experience August 2005 - April 2006
Job Digital Design Creative Professional, Owner Splendid Wren Studio
Industry Graphic Design
Experience
Splendid Wren Studio, LLC May 2014 - Present
Barclaycard US October 2010 - March 2013
Barclaycard US August 2008 - November 2010
AAA Mid-Atlantic May 2006 - August 2008
Chase Card Services August 2005 - April 2006
Continental Promotions Group, Inc. July 2004 - June 2005
Skills
Email Marketing, Direct Marketing, Marketing Strategy
Education
Delaware College of Art and Design 2010 — 2012
Certificate
Arizona State University 2000 — 2004
BA
Splendid Wren Studio, LLC May 2014 - Present
Barclaycard US October 2010 - March 2013
Barclaycard US August 2008 - November 2010
AAA Mid-Atlantic May 2006 - August 2008
Chase Card Services August 2005 - April 2006
Continental Promotions Group, Inc. July 2004 - June 2005
Skills
Email Marketing, Direct Marketing, Marketing Strategy
Education
Delaware College of Art and Design 2010 — 2012
Certificate
Arizona State University 2000 — 2004
BA
Dave MacKelcan's Chase Card Services Experience August 2006 - August 2007
Job Information Technology and Services Consultant and Professional
Industry Information Technology and Services
Experience
First Data Corporation August 2007 - February 2009
Chase card services August 2006 - August 2007
MBNA November 1998 - April 2005
Education
University of Delaware 1974 — 1977
First Data Corporation August 2007 - February 2009
Chase card services August 2006 - August 2007
MBNA November 1998 - April 2005
Education
University of Delaware 1974 — 1977
Valerie Greer's Chase Card Services Experience December 2005 - August 2011
Job Managing Director, CoBrands at Citi
Industry Banking
Experience
Citi September 2011 - Present
Chase October 2009 - August 2011
Chase Card Services December 2005 - August 2011
HSBC May 1988 - December 2005
Skills
Credit Cards, Strategic Partnerships, Portfolio Management, Financial Services, Analytics, Segmentation, Relationship Management, Customer Acquisition, Payments, Corporate Development, Loyalty Programs, Mergers, Business Development, Leadership, Management, Strategy, Executive Management, Mobile Payments, Mergers & Acquisitions
Education
Northwestern University - Kellogg School of Management 2004 — 2006
Master of Business Administration (MBA)
Unviersity of Manitoba
Bachelor of Economics
Citi September 2011 - Present
Chase October 2009 - August 2011
Chase Card Services December 2005 - August 2011
HSBC May 1988 - December 2005
Skills
Credit Cards, Strategic Partnerships, Portfolio Management, Financial Services, Analytics, Segmentation, Relationship Management, Customer Acquisition, Payments, Corporate Development, Loyalty Programs, Mergers, Business Development, Leadership, Management, Strategy, Executive Management, Mobile Payments, Mergers & Acquisitions
Education
Northwestern University - Kellogg School of Management 2004 — 2006
Master of Business Administration (MBA)
Unviersity of Manitoba
Bachelor of Economics
Leonard Daskus's Chase Card Services Experience October 2007 - Present
Job Risk Manager at Chase Card Services
Industry Financial Services
Experience
Chase Card Services October 2007 - Present
JPMorgan Chase 2007 - Present
Luminent Mortgage Capital 2006 - 2007
Radian Guaranty 2001 - 2006
Radian Group 2001 - 2006
GE Capital Mortgage 1997 - 2000
Mellon Bank 1991 - 1997
Skills
Budgeting, Credit Risk, Credit, Portfolio Management, Banking, Budgets, Business Intelligence, Forecasting, Financial Modeling, Financial Analysis, Financial Risk, Mortgage Lending, Credit Cards, Due Diligence, Risk Management, Management, Financial Services
Education
Saint Joseph's University 1984 — 1988
Chase Card Services October 2007 - Present
JPMorgan Chase 2007 - Present
Luminent Mortgage Capital 2006 - 2007
Radian Guaranty 2001 - 2006
Radian Group 2001 - 2006
GE Capital Mortgage 1997 - 2000
Mellon Bank 1991 - 1997
Skills
Budgeting, Credit Risk, Credit, Portfolio Management, Banking, Budgets, Business Intelligence, Forecasting, Financial Modeling, Financial Analysis, Financial Risk, Mortgage Lending, Credit Cards, Due Diligence, Risk Management, Management, Financial Services
Education
Saint Joseph's University 1984 — 1988
Elizabeth Pierce Varhus's Chase Card Services Experience March 2013 - Present
Job Director at Chase Card Services
Industry Financial Services
Experience
Chase Card Services March 2013 - Present
Chase Card Services 2001 - Present
Chase Card Services 2002 - February 2013
Providian Financial 1997 - 2001
FDC/Donnelley Marketing 1994 - 1995
Skills
Risk Management, Analytics, Strategy, Credit, Financial Risk, Management, Segmentation, Mergers, Business Development, Credit Risk, Credit Cards, Finance, Portfolio Management, SAS, Financial Modeling, Risk Analytics, Banking, Predictive Modeling, Financial Analysis, Financial Services, Mergers
Education
Iowa State University 1995 — 1997
MS, Statistics
St. Olaf College 1990 — 1994
BA, Mathematics
Chase Card Services March 2013 - Present
Chase Card Services 2001 - Present
Chase Card Services 2002 - February 2013
Providian Financial 1997 - 2001
FDC/Donnelley Marketing 1994 - 1995
Skills
Risk Management, Analytics, Strategy, Credit, Financial Risk, Management, Segmentation, Mergers, Business Development, Credit Risk, Credit Cards, Finance, Portfolio Management, SAS, Financial Modeling, Risk Analytics, Banking, Predictive Modeling, Financial Analysis, Financial Services, Mergers
Education
Iowa State University 1995 — 1997
MS, Statistics
St. Olaf College 1990 — 1994
BA, Mathematics
Donald Wilkins's Chase Card Services Experience January 2005 - January 2011
Job CEO at My Retirement
Industry Financial Services
Experience
My Retirement May 2013 - Present
JPMorgan Chase January 2011 - June 2013
JPMorgan Chase July 2005 - January 2011
Chase Card Services January 2005 - January 2011
Bank One May 1988 - July 2005
Bank One/First USA January 1996 - January 2005
Bank One Card Services January 1988 - January 1996
Limited Credit Services January 1986 - January 1988
Education
Ball State University
Bachelor of Science
Louisiana State University
Masters, Social Work
University of Virginia
Leadership
My Retirement May 2013 - Present
JPMorgan Chase January 2011 - June 2013
JPMorgan Chase July 2005 - January 2011
Chase Card Services January 2005 - January 2011
Bank One May 1988 - July 2005
Bank One/First USA January 1996 - January 2005
Bank One Card Services January 1988 - January 1996
Limited Credit Services January 1986 - January 1988
Education
Ball State University
Bachelor of Science
Louisiana State University
Masters, Social Work
University of Virginia
Leadership
Wendy (Madigan) Turner's Chase Card Services Experience November 2005 - August 2009
Job Elementary School Teacher
Industry Education Management
Experience
Brandywine School District August 2010 - Present
Chase Card Services November 2005 - August 2009
Rayovac, part of Spectrum Brands July 2004 - May 2005
Coty February 2002 - June 2004
Sony Pictures Digital Entertainment June 2001 - January 2002
Family.com, part of the Disney Internet Group February 2000 - June 2001
Miramax Films, a division of the Walt Disney Company September 1997 - November 1999
The Walt Disney Company September 1995 - September 1997
Price Waterhouse September 1992 - August 1995
Skills
Finance, Public Speaking, Forecasting, Budgets, Financial Analysis, Staff Development, Analysis, Strategic Financial..., Accounting, Strategic Planning, Teaching
Education
Wilmington University 2006 — 2010
MEE, Elementary Education
Boston College 1988 — 1992
BS, Accounting
Montclair High School 1984 — 1988
Brandywine School District August 2010 - Present
Chase Card Services November 2005 - August 2009
Rayovac, part of Spectrum Brands July 2004 - May 2005
Coty February 2002 - June 2004
Sony Pictures Digital Entertainment June 2001 - January 2002
Family.com, part of the Disney Internet Group February 2000 - June 2001
Miramax Films, a division of the Walt Disney Company September 1997 - November 1999
The Walt Disney Company September 1995 - September 1997
Price Waterhouse September 1992 - August 1995
Skills
Finance, Public Speaking, Forecasting, Budgets, Financial Analysis, Staff Development, Analysis, Strategic Financial..., Accounting, Strategic Planning, Teaching
Education
Wilmington University 2006 — 2010
MEE, Elementary Education
Boston College 1988 — 1992
BS, Accounting
Montclair High School 1984 — 1988
Mike Lozanoff's Chase Card Services Experience July 2003 - July 2005
Job Executive Director
Industry Information Technology and Services
Experience
JP Morgan Chase May 2010 - Present
JPMorgan Chase January 2007 - May 2010
J.P. Morgan Chase July 2005 - January 2007
Chase Card Services July 2003 - July 2005
Skills
ITIL, Visio, Business Analysis, SDLC, Software Development, Requirements Analysis, Management, Process Improvement, Java Enterprise Edition, Enterprise Architecture, IT Management, SQL, SOA, Software Project..., IT Strategy, Requirements Gathering, Vendor Management, Disaster Recovery, Agile Methodologies, Data Warehousing
Education
Lehigh University 1999 — 2003
BS, Computer Engineering
JP Morgan Chase May 2010 - Present
JPMorgan Chase January 2007 - May 2010
J.P. Morgan Chase July 2005 - January 2007
Chase Card Services July 2003 - July 2005
Skills
ITIL, Visio, Business Analysis, SDLC, Software Development, Requirements Analysis, Management, Process Improvement, Java Enterprise Edition, Enterprise Architecture, IT Management, SQL, SOA, Software Project..., IT Strategy, Requirements Gathering, Vendor Management, Disaster Recovery, Agile Methodologies, Data Warehousing
Education
Lehigh University 1999 — 2003
BS, Computer Engineering
Rebecca Link's Chase Card Services Experience September 2002 - Present
Job Marketing Manager at Chase Card Services
Industry Marketing and Advertising
Experience
Chase Card Services September 2002 - Present
Citicards November 2000 - September 2002
RMH Teleserviecs January 1999 - November 2000
Skills
Marketing, Direct Marketing, Analytics, Financial Services, Strategy, Segmentation, CRM, Marketing Strategy, Relationship Management, Customer Acquisition, Vendor Management, Product Management, Competitive Analysis, Multi-channel Marketing, Database Marketing
Education
Gettysburg College 1986 — 1990
B.A., Business
Chase Card Services September 2002 - Present
Citicards November 2000 - September 2002
RMH Teleserviecs January 1999 - November 2000
Skills
Marketing, Direct Marketing, Analytics, Financial Services, Strategy, Segmentation, CRM, Marketing Strategy, Relationship Management, Customer Acquisition, Vendor Management, Product Management, Competitive Analysis, Multi-channel Marketing, Database Marketing
Education
Gettysburg College 1986 — 1990
B.A., Business
Eric Berman's Chase Card Services Experience April 2005 - December 2008
Job VP Portfolio Marketing at Elan Financial Services
Industry Banking
Experience
US Bank August 2011 - Present
Click Click Racing January 1998 - Present
US Bank December 2008 - August 2011
Chase Card Services April 2005 - December 2008
JPMorgan Chase February 2003 - April 2005
JPMorgan Chase November 2000 - February 2003
Applied Card Systems January 2000 - November 2000
JPMorgan Chase March 1996 - January 2000
Subway Sandwiches October 1992 - March 1996
Skills
Cross-functional Team..., Process Improvement, Strategy, Marketing Strategy, Credit Cards, Program Management, Campaign Strategies, Product Marketing, Product Management, Email Marketing, Direct Mail, Marketing Communications, Strategic Planning, Banking, Marketing, Management, Leadership, Account Management, Customer Service, Business Analysis, Competitive Analysis, Vendor Management, Payments, New Business Development, Credit, Risk Management
Education
Quinnipiac University 1990 — 1994
BS, Computer Science
US Bank August 2011 - Present
Click Click Racing January 1998 - Present
US Bank December 2008 - August 2011
Chase Card Services April 2005 - December 2008
JPMorgan Chase February 2003 - April 2005
JPMorgan Chase November 2000 - February 2003
Applied Card Systems January 2000 - November 2000
JPMorgan Chase March 1996 - January 2000
Subway Sandwiches October 1992 - March 1996
Skills
Cross-functional Team..., Process Improvement, Strategy, Marketing Strategy, Credit Cards, Program Management, Campaign Strategies, Product Marketing, Product Management, Email Marketing, Direct Mail, Marketing Communications, Strategic Planning, Banking, Marketing, Management, Leadership, Account Management, Customer Service, Business Analysis, Competitive Analysis, Vendor Management, Payments, New Business Development, Credit, Risk Management
Education
Quinnipiac University 1990 — 1994
BS, Computer Science
Marc Fink's Chase Card Services Experience April 2005 - Present
Job Direct Marketing, Product Development, Product Management
Industry Financial Services
Experience
Chase Card Services April 2005 - Present
Citicards 2001 - 2005
American Health and Life Ins Co 1999 - 2001
Citicorp Insurance Group 1996 - 1999
American Bankers Insurance Group 1995 - 1996
Union Fidelity Life Insurane 1992 - 1995
AIG Marketing 1986 - 1992
National Libery 1983 - 1986
Education
Penn State University
Chase Card Services April 2005 - Present
Citicards 2001 - 2005
American Health and Life Ins Co 1999 - 2001
Citicorp Insurance Group 1996 - 1999
American Bankers Insurance Group 1995 - 1996
Union Fidelity Life Insurane 1992 - 1995
AIG Marketing 1986 - 1992
National Libery 1983 - 1986
Education
Penn State University
Bill McGlashan's Chase Card Services Experience October 2004 - 2007
Job Director at Chase Card Services
Industry Banking
Experience
JPMorganChase 2004 - Present
Chase Card Services October 2004 - 2007
Barclaycard December 2000 - October 2004
Fleet Credit Card Services September 1998 - December 2000
Citi Group January 1998 - September 1998
Federal Reserve Bank of Philadelphia September 1995 - January 1998
Federal Reserve Bank 1995 - 1997
Education
University of Delaware 1990 — 1995
JPMorganChase 2004 - Present
Chase Card Services October 2004 - 2007
Barclaycard December 2000 - October 2004
Fleet Credit Card Services September 1998 - December 2000
Citi Group January 1998 - September 1998
Federal Reserve Bank of Philadelphia September 1995 - January 1998
Federal Reserve Bank 1995 - 1997
Education
University of Delaware 1990 — 1995
Rich Bonfigli's Chase Card Services Experience September 1997 - January 2011
Job Vice President at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase January 2011 - Present
JPMorgan Chase 1997 - Present
Chase Card Services September 1997 - January 2011
Skills
SDLC, Vendor Management, PMP, Requirements Analysis, Business Analysis, Software Project..., Project Management, Management, IT Strategy, Process Improvement, Requirements Gathering, SQL, Unix, Web Services, Test Automation
Education
Drexel University 1987 — 1992
JPMorgan Chase January 2011 - Present
JPMorgan Chase 1997 - Present
Chase Card Services September 1997 - January 2011
Skills
SDLC, Vendor Management, PMP, Requirements Analysis, Business Analysis, Software Project..., Project Management, Management, IT Strategy, Process Improvement, Requirements Gathering, SQL, Unix, Web Services, Test Automation
Education
Drexel University 1987 — 1992
Jennifer Zuck's Chase Card Services Experience June 2003 - August 2005
Job Director of Marketing
Industry Banking
Experience
Marlette Funding May 2014 - Present
Barclaycard US November 2012 - May 2014
Barclaycard US August 2005 - November 2012
Chase Card Services June 2003 - August 2005
Citibank USA September 1999 - June 2003
MBNA 1995 - 1997
Skills
Credit Cards, Analytics, CRM, Risk Management, Analysis, Banking, Cross-functional Team..., SAS, Portfolio Management, Access, Management, Program Management, Credit Risk, Marketing, Direct Mail, Credit, Advertising, Segmentation, Financial Services, Relationship Management, SAS programming, Direct Marketing, Customer Acquisition, Account Acquisitions, Database Marketing, Campaign Management
Education
Wilmington University 2003 — 2005
Master, Business Administration
University of Delaware 1995 — 1999
Bachelor of Science, Animal Science Concentration
Marlette Funding May 2014 - Present
Barclaycard US November 2012 - May 2014
Barclaycard US August 2005 - November 2012
Chase Card Services June 2003 - August 2005
Citibank USA September 1999 - June 2003
MBNA 1995 - 1997
Skills
Credit Cards, Analytics, CRM, Risk Management, Analysis, Banking, Cross-functional Team..., SAS, Portfolio Management, Access, Management, Program Management, Credit Risk, Marketing, Direct Mail, Credit, Advertising, Segmentation, Financial Services, Relationship Management, SAS programming, Direct Marketing, Customer Acquisition, Account Acquisitions, Database Marketing, Campaign Management
Education
Wilmington University 2003 — 2005
Master, Business Administration
University of Delaware 1995 — 1999
Bachelor of Science, Animal Science Concentration
Laura Bolen's Chase Card Services Experience October 2008 - March 2010
Job at
Industry Financial Services
Experience
Ronald McDonald House of Delaware January 2011 - Present
JPMorgan Chase March 2010 - Present
Chase Card Services October 2008 - March 2010
Chase Card Services 2001 - 2008
Skills
Copywriting, Internal Communications, Corporate Communications, Marketing Communications, Strategic Communications, Crisis Communications, Public Relations, Social Media, Direct Marketing, Email Marketing, Facebook, Communications Planning, Digital Marketing, Graphic Design, Media Relations, Content Management, Newsletters, Press Releases, Social Networking
Education
La Salle University 2005 — 2008
Master of Arts, Professional Communication
Randolph-Macon College 1997 — 2001
Bachelor of Arts, English, Journalism, Philosophy
Ronald McDonald House of Delaware January 2011 - Present
JPMorgan Chase March 2010 - Present
Chase Card Services October 2008 - March 2010
Chase Card Services 2001 - 2008
Skills
Copywriting, Internal Communications, Corporate Communications, Marketing Communications, Strategic Communications, Crisis Communications, Public Relations, Social Media, Direct Marketing, Email Marketing, Facebook, Communications Planning, Digital Marketing, Graphic Design, Media Relations, Content Management, Newsletters, Press Releases, Social Networking
Education
La Salle University 2005 — 2008
Master of Arts, Professional Communication
Randolph-Macon College 1997 — 2001
Bachelor of Arts, English, Journalism, Philosophy
Jeff Huffman's Chase Card Services Experience 2005 - 2006
Job Senior Engineer at Markel Corporation
Industry Information Technology and Services
Experience
Markel Corporation May 2015 - Present
Capital One August 2013 - April 2015
Capital One April 2012 - August 2013
SyCom Technologies August 2011 - April 2012
Bon Secours Health Systems 2006 - August 2011
FNANB July 1998 - September 2006
Chase Card Services 2005 - 2006
Answer City Phoenix 1995 - 1996
Skills
Citrix, Virtualization, Windows Server 2008, Netscaler, ITIL v3 Foundations..., Servers, Troubleshooting, Hardware, Citrix Metaframe, Microsoft Technologies, Windows 7, System Administration, Windows, IT Operations, Operating Systems, VDI, Windows Server, IT Management, Active Directory, Disaster Recovery, Data Center, VMware
Education
Scottsdale Community College 1995 — 1996
Strayer University-Virginia
Bachelor's degree, Information Technology, 3.5
Markel Corporation May 2015 - Present
Capital One August 2013 - April 2015
Capital One April 2012 - August 2013
SyCom Technologies August 2011 - April 2012
Bon Secours Health Systems 2006 - August 2011
FNANB July 1998 - September 2006
Chase Card Services 2005 - 2006
Answer City Phoenix 1995 - 1996
Skills
Citrix, Virtualization, Windows Server 2008, Netscaler, ITIL v3 Foundations..., Servers, Troubleshooting, Hardware, Citrix Metaframe, Microsoft Technologies, Windows 7, System Administration, Windows, IT Operations, Operating Systems, VDI, Windows Server, IT Management, Active Directory, Disaster Recovery, Data Center, VMware
Education
Scottsdale Community College 1995 — 1996
Strayer University-Virginia
Bachelor's degree, Information Technology, 3.5
Cynthia Bender's Chase Card Services Experience March 2013 - Present
Job Senior Project Manager Card Digital Team
Industry Financial Services
Experience
Chase Card Services March 2013 - Present
Chase Card Services January 2012 - February 2013
JP Morgan Chase November 2007 - December 2011
Bank One/JPMorgan Chase January 2003 - November 2007
First USA/Bank One July 1999 - January 2003
The Chase Manhattan Bank January 1992 - July 1999
The Chase Manhattan Bank September 1986 - December 1991
Skills
SDLC, Business Analysis, Requirements Analysis, Agile Methodologies, Integration, Quality Assurance, Project Management, Waterfall, Testing, Cross-functional Team..., Process Engineering, Requirements Gathering, Business Requirements, Vendor Management, Credit Cards, User Acceptance Testing, Visio, PMO, Process Improvement, Software Project..., PMP, Management, Project Portfolio..., Scrum, Delegation, Teamwork, Project Delivery, Risk Management, Resource Management, Business Process...
Education
University of Delaware 1984 — 1988
Bachelor of Arts, English with concentration in Technical Writing
Chase Card Services March 2013 - Present
Chase Card Services January 2012 - February 2013
JP Morgan Chase November 2007 - December 2011
Bank One/JPMorgan Chase January 2003 - November 2007
First USA/Bank One July 1999 - January 2003
The Chase Manhattan Bank January 1992 - July 1999
The Chase Manhattan Bank September 1986 - December 1991
Skills
SDLC, Business Analysis, Requirements Analysis, Agile Methodologies, Integration, Quality Assurance, Project Management, Waterfall, Testing, Cross-functional Team..., Process Engineering, Requirements Gathering, Business Requirements, Vendor Management, Credit Cards, User Acceptance Testing, Visio, PMO, Process Improvement, Software Project..., PMP, Management, Project Portfolio..., Scrum, Delegation, Teamwork, Project Delivery, Risk Management, Resource Management, Business Process...
Education
University of Delaware 1984 — 1988
Bachelor of Arts, English with concentration in Technical Writing
Steve Sands's Chase Card Services Experience June 2008 - June 2011
Job Sr. Relationship Manager Worldpay US, Inc.
Industry Financial Services
Experience
Worldpay February 2015 - Present
JPMorgan Chase June 2011 - February 2015
Chase Card Services June 2008 - June 2011
AIG Marketing 2006 - 2007
Barclays 2000 - 2005
First USA / Bank One December 1992 - April 2000
Skills
Vendor Management, Business Analysis, SDLC, Credit Cards, Financial Services, Project Management, Process Improvement, Banking, Relationship Management, Visio, Customer Experience, Business Requirements, Business Strategy, Operations Management, Agile Methodologies, Business Development, PMO, Strategy, IT Strategy, Business Process, CRM, Project Portfolio..., Risk Management, Business Process..., Program Management, Requirements Gathering, Change Management, Cross-functional Team..., Product Management, Leadership, Management, Process Engineering, SharePoint, Outsourcing, Business Process..., Cards, Requirements Analysis, Integration, Team Leadership, Team Management, Project Planning, Business Intelligence
Education
Goldey-Beacom College 1992 — 1995
Worldpay February 2015 - Present
JPMorgan Chase June 2011 - February 2015
Chase Card Services June 2008 - June 2011
AIG Marketing 2006 - 2007
Barclays 2000 - 2005
First USA / Bank One December 1992 - April 2000
Skills
Vendor Management, Business Analysis, SDLC, Credit Cards, Financial Services, Project Management, Process Improvement, Banking, Relationship Management, Visio, Customer Experience, Business Requirements, Business Strategy, Operations Management, Agile Methodologies, Business Development, PMO, Strategy, IT Strategy, Business Process, CRM, Project Portfolio..., Risk Management, Business Process..., Program Management, Requirements Gathering, Change Management, Cross-functional Team..., Product Management, Leadership, Management, Process Engineering, SharePoint, Outsourcing, Business Process..., Cards, Requirements Analysis, Integration, Team Leadership, Team Management, Project Planning, Business Intelligence
Education
Goldey-Beacom College 1992 — 1995
Harry Koehler's Chase Card Services Experience Project ManagerJP Morgan Chase2000 - Present
Job Sr Project Manager at Chase Card Services
Industry Banking
Experience
Chase Card Services Project ManagerJP Morgan Chase2000 - Present
Education
La Salle University - School of Business Administration
Chase Card Services Project ManagerJP Morgan Chase2000 - Present
Education
La Salle University - School of Business Administration
Sheree Tribbitt's Chase Card Services Experience 2007 - 2012
Job Data Acquisition and Integration Manager at Capital Group
Industry Investment Management
Experience
Capital Group February 2015 - Present
JPMorgan Chase 2012 - February 2014
Chase Card Services 2007 - 2012
Alfa-Bank 2006 - 2007
JPMorgan Chase 1999 - 2006
PNC Financial Services Group 1997 - 1999
MBNA 1993 - 1997
Skills
Emerging Markets, Program Management, Strategy, Analysis, Risk Management, Analytics, Portfolio Management, Financial Modeling, Project Management, Mergers & Acquisitions, Business Strategy, Business Development, Financial Analysis, Management Consulting, Management
Education
Stanford University 1992 — 1993
Master's degree, Russian and East European Studies (CREES)
University of Delaware 1988 — 1992
BA, International Relations
Capital Group February 2015 - Present
JPMorgan Chase 2012 - February 2014
Chase Card Services 2007 - 2012
Alfa-Bank 2006 - 2007
JPMorgan Chase 1999 - 2006
PNC Financial Services Group 1997 - 1999
MBNA 1993 - 1997
Skills
Emerging Markets, Program Management, Strategy, Analysis, Risk Management, Analytics, Portfolio Management, Financial Modeling, Project Management, Mergers & Acquisitions, Business Strategy, Business Development, Financial Analysis, Management Consulting, Management
Education
Stanford University 1992 — 1993
Master's degree, Russian and East European Studies (CREES)
University of Delaware 1988 — 1992
BA, International Relations
Jennifer Heald's Chase Card Services Experience October 2004 - October 2005
Job Marketing Director, Chase Card Services
Industry Financial Services
Experience
JPMorgan Chase March 2012 - Present
JPMorgan Chase August 2007 - February 2012
JPMorgan Chase November 2005 - July 2007
Chase Card Services October 2004 - October 2005
Bank One August 2002 - October 2005
Heald Consulting September 1998 - March 2001
First USA 1995 - 2001
First USA January 1995 - November 1997
Skills
Direct Marketing, Integrated Marketing, Strategic Partnerships, Marketing Strategy, Strategy, CRM, Digital Marketing, Online Marketing, Marketing, Product Marketing, Team Management, Market Research, Product Management, Market Planning, Advertising, Start-ups, Trade Shows, Product Development, Strategic Planning, Database Marketing, Multi-channel Marketing, Sales Process, Direct Mail, Sales, Retail, Competitive Analysis, Email Marketing, Management, Marketing Management, Healthcare Marketing, Social Media, Social Media Marketing, Customer Acquisition, Lead Generation
Education
Temple University 1987 — 1991
BA, Advertising, Marketing, PR
Sun Valley High School 1985 — 1987
diploma, college prep
JPMorgan Chase March 2012 - Present
JPMorgan Chase August 2007 - February 2012
JPMorgan Chase November 2005 - July 2007
Chase Card Services October 2004 - October 2005
Bank One August 2002 - October 2005
Heald Consulting September 1998 - March 2001
First USA 1995 - 2001
First USA January 1995 - November 1997
Skills
Direct Marketing, Integrated Marketing, Strategic Partnerships, Marketing Strategy, Strategy, CRM, Digital Marketing, Online Marketing, Marketing, Product Marketing, Team Management, Market Research, Product Management, Market Planning, Advertising, Start-ups, Trade Shows, Product Development, Strategic Planning, Database Marketing, Multi-channel Marketing, Sales Process, Direct Mail, Sales, Retail, Competitive Analysis, Email Marketing, Management, Marketing Management, Healthcare Marketing, Social Media, Social Media Marketing, Customer Acquisition, Lead Generation
Education
Temple University 1987 — 1991
BA, Advertising, Marketing, PR
Sun Valley High School 1985 — 1987
diploma, college prep
Eric Montagne, PMP's Chase Card Services Experience 2006 - 2008
Job Technology Project Manager at Barclaycard
Industry Financial Services
Experience
Barclaycard December 2009 - Present
Swift Financial April 2008 - January 2010
Chase Card Services 2006 - 2008
Citi Merchant Services 2004 - 2005
Education
Columbus State University 1996 — 2000
BBA, Information Systems
Barclaycard December 2009 - Present
Swift Financial April 2008 - January 2010
Chase Card Services 2006 - 2008
Citi Merchant Services 2004 - 2005
Education
Columbus State University 1996 — 2000
BBA, Information Systems
Andrea Burns's Chase Card Services Experience January 2004 - May 2006
Job AVP at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase May 2006 - Present
JPMC 2004 - Present
Chase Card Services January 2004 - May 2006
TeleTech November 1998 - December 2003
Zale November 1997 - November 1998
Fred Meyer May 1993 - November 1997
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Skills
Problem Solving, Team Leadership, Strategic Planning, Analytics, Customer Service, Quality Management, Leadership, Cross-functional Team..., CRM, Call Centers, Management, Process Improvement, Performance Management, Strategy, Time Management, Organizational..., Training, Sales, Business Strategy, Vendor Management, Banking, Risk Management, Relationship Management, Operations Management, Business Analysis, Business Process..., Financial Services, Outsourcing
Education
Rollins College - Crummer Graduate School of Business 2006 — 2008
MBA, Entrepreneurship, International Business, Management
University of Phoenix 2003 — 2006
Bachelors of Science, Finance
JPMorgan Chase May 2006 - Present
JPMC 2004 - Present
Chase Card Services January 2004 - May 2006
TeleTech November 1998 - December 2003
Zale November 1997 - November 1998
Fred Meyer May 1993 - November 1997
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Marden-Kane Digital Promotions 1988 - 1988
Skills
Problem Solving, Team Leadership, Strategic Planning, Analytics, Customer Service, Quality Management, Leadership, Cross-functional Team..., CRM, Call Centers, Management, Process Improvement, Performance Management, Strategy, Time Management, Organizational..., Training, Sales, Business Strategy, Vendor Management, Banking, Risk Management, Relationship Management, Operations Management, Business Analysis, Business Process..., Financial Services, Outsourcing
Education
Rollins College - Crummer Graduate School of Business 2006 — 2008
MBA, Entrepreneurship, International Business, Management
University of Phoenix 2003 — 2006
Bachelors of Science, Finance
Angela M. Williams's Chase Card Services Experience 2003 - Present
Job Associate Recruiter Corporate and Investment Banking
Industry Human Resources
Experience
JPMorgan Chase April 2008 - Present
JP Morgan Chase 2003 - Present
Chase Card Services 2003 - Present
JPMorgan Chase April 2003 - April 2008
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, Internet Recruiting, College Recruiting, Technical Recruiting, Talent Management, Human Resources, Sourcing, Performance Management, Employee Relations, Vendor Management, Executive Search, Employee Engagement
Education
Wilmington College 2002 — 2004
Master's degree, Human Resources Management and Services
Delaware State University 1985 — 1989
Bachelor's degree, Marketing
JPMorgan Chase April 2008 - Present
JP Morgan Chase 2003 - Present
Chase Card Services 2003 - Present
JPMorgan Chase April 2003 - April 2008
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, Internet Recruiting, College Recruiting, Technical Recruiting, Talent Management, Human Resources, Sourcing, Performance Management, Employee Relations, Vendor Management, Executive Search, Employee Engagement
Education
Wilmington College 2002 — 2004
Master's degree, Human Resources Management and Services
Delaware State University 1985 — 1989
Bachelor's degree, Marketing
Hassan Antonios's Chase Card Services Experience April 1995 - July 1999
Job Regulatory Compliance Professional
Industry Banking
Experience
Washington Mutual June 1999 - January 2009
Chase Card Services April 1995 - July 1999
HSBC June 1991 - January 1995
HSBC March 1988 - June 1991
Household International November 1986 - March 1988
Skills
AML
Education
Lewis University 1990 — 1994
DePaul University 1986 — 1990
Bachelor, Finance
Washington Mutual June 1999 - January 2009
Chase Card Services April 1995 - July 1999
HSBC June 1991 - January 1995
HSBC March 1988 - June 1991
Household International November 1986 - March 1988
Skills
AML
Education
Lewis University 1990 — 1994
DePaul University 1986 — 1990
Bachelor, Finance
Pamela Duffy's Chase Card Services Experience October 2006 - April 2012
Job Business Solutions Architect at Chase Card Services
Industry Financial Services
Experience
JPMorgan Chase April 2012 - Present
Chase Card Services October 2006 - April 2012
Varian Medical Systems October 2004 - October 2006
Education
Santa Clara University 1995 — 1999
MBA, Finance, Marketing
California Polytechnic State University-San Luis Obispo 1989 — 1993
Bachelor of Science, Industrial Technology
JPMorgan Chase April 2012 - Present
Chase Card Services October 2006 - April 2012
Varian Medical Systems October 2004 - October 2006
Education
Santa Clara University 1995 — 1999
MBA, Finance, Marketing
California Polytechnic State University-San Luis Obispo 1989 — 1993
Bachelor of Science, Industrial Technology
John Paulis's Chase Card Services Experience July 2005 - June 2007
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
U.S. Department of Commerce 2010 - Present
The Lalone Group 2004 - Present
Merrill Lynch July 2007 - March 2008
Chase Card Services July 2005 - June 2007
Citizens Bank July 2004 - June 2005
MBNA July 2002 - June 2004
Fair Isaac May 1997 - February 2002
The Chase Manhattan Bank April 1994 - May 1997
Long Island Savings Bank August 1984 - August 1993
Education
Hofstra University 1976 — 1981
U.S. Department of Commerce 2010 - Present
The Lalone Group 2004 - Present
Merrill Lynch July 2007 - March 2008
Chase Card Services July 2005 - June 2007
Citizens Bank July 2004 - June 2005
MBNA July 2002 - June 2004
Fair Isaac May 1997 - February 2002
The Chase Manhattan Bank April 1994 - May 1997
Long Island Savings Bank August 1984 - August 1993
Education
Hofstra University 1976 — 1981
Jameson Troutman's Chase Card Services Experience July 2014 - Present
Job Head of Business Planning/Executive Director Chase Card Services
Industry Management Consulting
Experience
Chase Card Services July 2014 - Present
Chase Card Services January 2013 - Present
JPMorgan Chase June 2011 - January 2013
Chase Card Services December 2009 - June 2011
Chase Card Services January 2008 - December 2009
JPMorgan Private Bank September 2005 - January 2008
JPMorgan Private Bank June 2002 - September 2005
Skills
Strategy, Financial Services, Analytics, Strategic Partnerships, Strategic Planning, Business Strategy, Payments
Education
Susquehanna University 1998 — 2002
B.S. Business Administration, Marketing and Finance
Chase Card Services July 2014 - Present
Chase Card Services January 2013 - Present
JPMorgan Chase June 2011 - January 2013
Chase Card Services December 2009 - June 2011
Chase Card Services January 2008 - December 2009
JPMorgan Private Bank September 2005 - January 2008
JPMorgan Private Bank June 2002 - September 2005
Skills
Strategy, Financial Services, Analytics, Strategic Partnerships, Strategic Planning, Business Strategy, Payments
Education
Susquehanna University 1998 — 2002
B.S. Business Administration, Marketing and Finance
Daniel Dubin, MSM, MS-IS's Chase Card Services Experience October 2006 - May 2008
Job Management Consulting at Carlisle & Gallagher Consulting Group
Industry Banking
Experience
Carlisle & Gallagher Consulting Group, Inc., an NTT Data Company May 2012 - Present
JP Morgan Chase March 2010 - May 2012
Barclays May 2008 - April 2010
Chase Card Services October 2006 - May 2008
MBNA America/ Bank Of America January 1997 - October 2006
Skills
SQL, SAS, VBA, Business Analysis, Project Delivery, Access, Excel, TRIAD, TANDEM, Teradata, Oracle SQL, Visio, Microsoft Project, 3270 Automation, 6530 Automation, Functional Design, Testing Automation, SQL Server Management..., Toad, TS2, TS1, TSYS Options Modules, CHAID, Report Devlopment, Databases, Credit Cards, Project Management, Oracle, Risk Management, SDLC, Microsoft SQL Server, Business Objects, Strategy, Requirements Gathering, Requirements Analysis, Leadership, Process Improvement, Data Analysis, Data Warehousing, Analysis, SharePoint, Visual Basic, Credit Risk, Mainframe, ETL, Financial Services
Education
Wilmington University 2011 — 2011
MS, Information Systems
Wilmington University 2009 — 2010
MS, Marketing Management
University of Delaware 1992 — 1996
B.A., English/Journalism
Wilmington Friends School 1984 — 1992
Diploma, College Prep
Carlisle & Gallagher Consulting Group, Inc., an NTT Data Company May 2012 - Present
JP Morgan Chase March 2010 - May 2012
Barclays May 2008 - April 2010
Chase Card Services October 2006 - May 2008
MBNA America/ Bank Of America January 1997 - October 2006
Skills
SQL, SAS, VBA, Business Analysis, Project Delivery, Access, Excel, TRIAD, TANDEM, Teradata, Oracle SQL, Visio, Microsoft Project, 3270 Automation, 6530 Automation, Functional Design, Testing Automation, SQL Server Management..., Toad, TS2, TS1, TSYS Options Modules, CHAID, Report Devlopment, Databases, Credit Cards, Project Management, Oracle, Risk Management, SDLC, Microsoft SQL Server, Business Objects, Strategy, Requirements Gathering, Requirements Analysis, Leadership, Process Improvement, Data Analysis, Data Warehousing, Analysis, SharePoint, Visual Basic, Credit Risk, Mainframe, ETL, Financial Services
Education
Wilmington University 2011 — 2011
MS, Information Systems
Wilmington University 2009 — 2010
MS, Marketing Management
University of Delaware 1992 — 1996
B.A., English/Journalism
Wilmington Friends School 1984 — 1992
Diploma, College Prep
Bruce Ostermeyer's Chase Card Services Experience November 2002 - August 2013
Job Operations Executive/Consultant
Industry Banking
Experience
JPMorgan Chase September 2013 - August 2014
Chase Card Services November 2002 - August 2013
Chase Card Services January 1997 - October 2002
Skills
-Strong Operational..., -People and customer..., -Creative and visionary..., -Developer of leaders, Credit Cards, Risk Management, Process Improvement, Vendor Management, Relationship Management, Call Centers, Financial Services, Banking, Change Management, Business Analysis, Operations Management, Financial Analysis, Management, Loans, Cross-functional Team..., Finance, Leadership, Customer Service, Coaching, Strategic Planning, Team Building
Education
The Ohio State University
JPMorgan Chase September 2013 - August 2014
Chase Card Services November 2002 - August 2013
Chase Card Services January 1997 - October 2002
Skills
-Strong Operational..., -People and customer..., -Creative and visionary..., -Developer of leaders, Credit Cards, Risk Management, Process Improvement, Vendor Management, Relationship Management, Call Centers, Financial Services, Banking, Change Management, Business Analysis, Operations Management, Financial Analysis, Management, Loans, Cross-functional Team..., Finance, Leadership, Customer Service, Coaching, Strategic Planning, Team Building
Education
The Ohio State University
Dena Marie Mangini, PMP's Chase Card Services Experience January 2002 - May 2006
Job Project Manager at Wilmington Trust Retirement Operations
Industry Financial Services
Experience
Wilmington Trust Retirement Operations March 2011 - Present
Chase Retail Banking May 2006 - September 2008
Chase Card Services January 2002 - May 2006
Chase Card Services November 1998 - January 2002
Chase Card Services September 1997 - November 1998
Chase Card Services September 1993 - September 1997
Chase Card Services February 1989 - January 1993
Skills
Program Management, Training, Cross-functional Team..., Management, Process Improvement, Six Sigma, Project Management, Life Coaching, Leadership, Operations Management, Business Analysis, Credit Cards, Performance Management, Visio, Analysis, Customer Service
Education
Southwest Institute of Healing Arts 2009 — 2009
Life Coach Certification
Project Management Institute 2003 — 2003
Project Management Professional
University of Delaware 1985 — 1986
Glasgow High School 1982 — 1985
Wilmington Trust Retirement Operations March 2011 - Present
Chase Retail Banking May 2006 - September 2008
Chase Card Services January 2002 - May 2006
Chase Card Services November 1998 - January 2002
Chase Card Services September 1997 - November 1998
Chase Card Services September 1993 - September 1997
Chase Card Services February 1989 - January 1993
Skills
Program Management, Training, Cross-functional Team..., Management, Process Improvement, Six Sigma, Project Management, Life Coaching, Leadership, Operations Management, Business Analysis, Credit Cards, Performance Management, Visio, Analysis, Customer Service
Education
Southwest Institute of Healing Arts 2009 — 2009
Life Coach Certification
Project Management Institute 2003 — 2003
Project Management Professional
University of Delaware 1985 — 1986
Glasgow High School 1982 — 1985
Beth Fillmore's Chase Card Services Experience November 2005 - November 2007
Job Executive Assistant
Industry Banking
Experience
JPMorgan Chase & Co. September 2013 - Present
JP Morgan Chase January 2010 - September 2013
JPMorgan Chase & Co. November 2007 - December 2009
Chase Card Services November 2005 - November 2007
Chase October 2004 - November 2005
Chase August 2000 - October 2004
Skills
SDLC, Business Analysis, Vendor Management, Process Improvement, Program Management, Requirements Analysis, Project Management, Risk Management, Banking, IT Strategy
Education
State University of New York College of Agriculture and Technology at Cobleskill 1990 — 1993
associates, Floriculture
JPMorgan Chase & Co. September 2013 - Present
JP Morgan Chase January 2010 - September 2013
JPMorgan Chase & Co. November 2007 - December 2009
Chase Card Services November 2005 - November 2007
Chase October 2004 - November 2005
Chase August 2000 - October 2004
Skills
SDLC, Business Analysis, Vendor Management, Process Improvement, Program Management, Requirements Analysis, Project Management, Risk Management, Banking, IT Strategy
Education
State University of New York College of Agriculture and Technology at Cobleskill 1990 — 1993
associates, Floriculture
Steven Michel's Chase Card Services Experience April 1997 - July 2008
Job Project / Change Manager and Scrum Master at Bank of America
Industry Computer Software
Experience
Bank of America July 2011 - Present
Collabera February 2010 - June 2011
Technisource October 2008 - June 2009
Chase Card Services April 1997 - July 2008
JP Morgan December 1992 - March 1997
Calvary Hospital July 1990 - December 1992
Skills
Visio, SharePoint, Microsoft Office, SDLC, Process Improvement, Oracle, Vendor Management, Clarity, SQL, Quality Center, Outlook, Sybase, Enterprise Content..., FrontPage, Adobe Acrobat, Website Development, Livelink, Agile Methodologies, Project Management, Scrum, Certified Scrum Master..., ACP
Education
University of Delaware 1999 — 2002
Masters, Business Administration
Iona College 1991 — 1994
BS, Computer Applications and Information Systems
Bank of America July 2011 - Present
Collabera February 2010 - June 2011
Technisource October 2008 - June 2009
Chase Card Services April 1997 - July 2008
JP Morgan December 1992 - March 1997
Calvary Hospital July 1990 - December 1992
Skills
Visio, SharePoint, Microsoft Office, SDLC, Process Improvement, Oracle, Vendor Management, Clarity, SQL, Quality Center, Outlook, Sybase, Enterprise Content..., FrontPage, Adobe Acrobat, Website Development, Livelink, Agile Methodologies, Project Management, Scrum, Certified Scrum Master..., ACP
Education
University of Delaware 1999 — 2002
Masters, Business Administration
Iona College 1991 — 1994
BS, Computer Applications and Information Systems
Branden McElveen's Chase Card Services Experience 2006 - July 2010
Job Technical Support Representative at Time Warner Cable
Industry Computer Software
Experience
Time Warner Cable January 2011 - Present
Harte-Hanks June 2010 - January 2011
chase card services 2006 - July 2010
Apple Inc. 2009 - 2010
americredit 2005 - 2009
Americredit 2005 - 2009
Skills
Research, Technical/Customer..., Programming
Education
American Public University System 2009 — 2011
Legal Studies, Law
The University of Texas at San Antonio 2002 — 2004
Computer Science/Biology
Time Warner Cable January 2011 - Present
Harte-Hanks June 2010 - January 2011
chase card services 2006 - July 2010
Apple Inc. 2009 - 2010
americredit 2005 - 2009
Americredit 2005 - 2009
Skills
Research, Technical/Customer..., Programming
Education
American Public University System 2009 — 2011
Legal Studies, Law
The University of Texas at San Antonio 2002 — 2004
Computer Science/Biology
Janet Rossiter's Chase Card Services Experience March 2003 - December 2008
Job Supplier Management Lead at Barclaycard US
Industry Banking
Experience
Barclaycard US August 2012 - Present
Barclaycard March 2009 - August 2012
Chase Card Services March 2003 - December 2008
JPMorgan Chase 2003 - 2008
JP Morgan Chase 2003 - 2008
Fleet Card Services January 1995 - March 2003
NatWest 1995 - 1996
Mellon Bank September 1993 - January 1995
Skills
Credit Cards, Management, Program Management, Financial Services, Vendor Management, Cross-functional Team..., Payments, Debit Cards, SDLC, Project Management, Product Management, Segmentation, PMP, Portfolio Management, Risk Management
Education
University of Delaware
BA
Barclaycard US August 2012 - Present
Barclaycard March 2009 - August 2012
Chase Card Services March 2003 - December 2008
JPMorgan Chase 2003 - 2008
JP Morgan Chase 2003 - 2008
Fleet Card Services January 1995 - March 2003
NatWest 1995 - 1996
Mellon Bank September 1993 - January 1995
Skills
Credit Cards, Management, Program Management, Financial Services, Vendor Management, Cross-functional Team..., Payments, Debit Cards, SDLC, Project Management, Product Management, Segmentation, PMP, Portfolio Management, Risk Management
Education
University of Delaware
BA
James DiIenno's Chase Card Services Experience February 2007 - April 2011
Job Sr. Segment Manager at Chase
Industry Banking
Experience
Chase December 2009 - Present
Chase Card Services February 2007 - April 2011
JPMorgan Chase July 2004 - February 2007
Education
University of Delaware - Lerner College of Business and Economics 2001 — 2004
MBA, Finance
Frostburg State University 1989 — 1994
BS, Accounting
Chase December 2009 - Present
Chase Card Services February 2007 - April 2011
JPMorgan Chase July 2004 - February 2007
Education
University of Delaware - Lerner College of Business and Economics 2001 — 2004
MBA, Finance
Frostburg State University 1989 — 1994
BS, Accounting
Mary Sledden's Chase Card Services Experience July 1999 - July 2012
Job CLS Communication & Training Group Manager at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase July 2012 - Present
Chase Card Services July 1999 - July 2012
ExecuTrain July 1998 - July 1999
America West Airlines July 1988 - July 1998
Skills
Training, Banking, Vendor Management, Performance Management, Call Centers, Financial Services, Relationship Management, Process Improvement, Employee Engagement, Risk Management, Change Management, Employee Training, Recruiting, Credit Cards, Management
Education
Trinity University 1984 — 1988
BA, History, Music, Computer Science
JPMorgan Chase July 2012 - Present
Chase Card Services July 1999 - July 2012
ExecuTrain July 1998 - July 1999
America West Airlines July 1988 - July 1998
Skills
Training, Banking, Vendor Management, Performance Management, Call Centers, Financial Services, Relationship Management, Process Improvement, Employee Engagement, Risk Management, Change Management, Employee Training, Recruiting, Credit Cards, Management
Education
Trinity University 1984 — 1988
BA, History, Music, Computer Science
Rayequel Taylor's Chase Card Services Experience
Job Team Manager II at Chase Card Services
Industry Banking
Experience
Chase Card Services
Skills
Loans, Process Improvement, Banking, Leadership, Credit, Management, Risk Management, Financial Analysis, Mortgage Lending, Customer Service
Education
Franklin University
Franklin University
Bachelor's Degree, Human Resources Management and Services
Chase Card Services
Skills
Loans, Process Improvement, Banking, Leadership, Credit, Management, Risk Management, Financial Analysis, Mortgage Lending, Customer Service
Education
Franklin University
Franklin University
Bachelor's Degree, Human Resources Management and Services
Anne Marini's Chase Card Services Experience 2003 - Present
Job Business Process Lead at JP Morgan Chase
Industry Banking
Experience
JP Morgan Chase Business Process LeadJPMorgan Chase2003 - Present
Chase Card Services 2003 - Present
Advanta Business Cards 1999 - 2003
PNC Bank Credit Cards 1997 - 1999
PNC Bank 1997 - 1999
Education
Penn State University 1982 — 1985
Therapeutic Recreation
Salem Community College
Salem Community College
Salem Community College
JP Morgan Chase Business Process LeadJPMorgan Chase2003 - Present
Chase Card Services 2003 - Present
Advanta Business Cards 1999 - 2003
PNC Bank Credit Cards 1997 - 1999
PNC Bank 1997 - 1999
Education
Penn State University 1982 — 1985
Therapeutic Recreation
Salem Community College
Salem Community College
Salem Community College
Dori Skelding's Chase Card Services Experience July 1998 - February 2013
Job Sr. Director at Visa
Industry Banking
Experience
Visa February 2013 - Present
Chase Card Services July 1998 - February 2013
JPMorgan Chase & Co. July 1998 - February 2013
Skills
Strategic Partnerships, Financial Services, Management, New Business Development, Electronic Payments, Product Development, Business Development, Mobile Payments, Vendor Management, Credit Cards, Business Strategy, Strategic Planning, Strategy, Analytics, Executive Management, Relationship Management
Education
Rochester Institute of Technology 1984 — 1988
Bachelor's degree, Printing Management
Visa February 2013 - Present
Chase Card Services July 1998 - February 2013
JPMorgan Chase & Co. July 1998 - February 2013
Skills
Strategic Partnerships, Financial Services, Management, New Business Development, Electronic Payments, Product Development, Business Development, Mobile Payments, Vendor Management, Credit Cards, Business Strategy, Strategic Planning, Strategy, Analytics, Executive Management, Relationship Management
Education
Rochester Institute of Technology 1984 — 1988
Bachelor's degree, Printing Management
Jennifer Runowski's Chase Card Services Experience March 1999 - March 2013
Job Budget Analyst
Industry Military
Experience
United States Department of Defense April 2013 - Present
US Army September 2011 - Present
US Army December 2008 - Present
Chase Card Services March 1999 - March 2013
US Army June 2002 - March 2010
Skills
Military, Army, Intelligence Analysis, Security Clearance, Military Experience, Military Operations, Counterterrorism, Command, National Security, Operational Planning, Defense, Physical Security, DoD, Intelligence, Security, Leadership, Risk Assessment, Risk Management, Team Leadership, Training, Weapons, Organizational..., Information Assurance, Government, Homeland Security, Emergency Management, Tactics, Military Training, Program Management, Top Secret, Crisis Management, Security Operations, Policy, Counterinsurgency, Security Management, Analysis
Education
American Military University 2007 — 2013
Bachelor of Arts (B.A.), International Relations: Comparative Politics
Southwest Missouri State University 1989 — 1991
United States Department of Defense April 2013 - Present
US Army September 2011 - Present
US Army December 2008 - Present
Chase Card Services March 1999 - March 2013
US Army June 2002 - March 2010
Skills
Military, Army, Intelligence Analysis, Security Clearance, Military Experience, Military Operations, Counterterrorism, Command, National Security, Operational Planning, Defense, Physical Security, DoD, Intelligence, Security, Leadership, Risk Assessment, Risk Management, Team Leadership, Training, Weapons, Organizational..., Information Assurance, Government, Homeland Security, Emergency Management, Tactics, Military Training, Program Management, Top Secret, Crisis Management, Security Operations, Policy, Counterinsurgency, Security Management, Analysis
Education
American Military University 2007 — 2013
Bachelor of Arts (B.A.), International Relations: Comparative Politics
Southwest Missouri State University 1989 — 1991
Peggy (Margaret) Natalie's Chase Card Services Experience May 2000 - Present
Job Business Systems Manager at Chase Card Services
Industry Financial Services
Experience
JPMorgan Chase May 2000 - Present
Chase Card Services May 2000 - Present
JP Morgan Chase 2000 - 2008
CoreStates Financial January 1972 - November 1998
Education
Delaware County Community College 1995 — 1998
Business
Rosemont College 1995 — 1998
BA, Business Management
JPMorgan Chase May 2000 - Present
Chase Card Services May 2000 - Present
JP Morgan Chase 2000 - 2008
CoreStates Financial January 1972 - November 1998
Education
Delaware County Community College 1995 — 1998
Business
Rosemont College 1995 — 1998
BA, Business Management
Niharika Rapur's Chase Card Services Experience June 2008 - April 2011
Job Strategy Manager
Industry Banking
Experience
JPMorgan Chase 2009 - Present
Chase January 2005 - Present
Chase Card Services June 2008 - April 2011
Skills
Analytics, Credit Cards, Business Analysis, Financial Risk, Management, Strategy, Visio, SQL, Banking, Credit Risk, SAS
Education
University of Cincinnati 2001 — 2003
MS, Industrial Engineering
Osmania University 1998 — 2001
BE, Production Engineering
JPMorgan Chase 2009 - Present
Chase January 2005 - Present
Chase Card Services June 2008 - April 2011
Skills
Analytics, Credit Cards, Business Analysis, Financial Risk, Management, Strategy, Visio, SQL, Banking, Credit Risk, SAS
Education
University of Cincinnati 2001 — 2003
MS, Industrial Engineering
Osmania University 1998 — 2001
BE, Production Engineering
Gillette Henry's Chase Card Services Experience 2000 - Present
Job Senior Trainer/Designer at JPMORGAN CHASE
Industry Banking
Experience
Lead Trainer at JPMORGAN CHASE Senior Trainer/DesignerJPMORGAN CHASEApril 2000 - Present
Chase Card Services 2000 - Present
JPMorgan Chase April 1999 - April 2000
Skills
Needs Analysis, Credit, Training, Program Management, Coaching, Workshop Facilitation, Instructional Design, Leadership Development, Employee Training, Instructor-led Training, Performance Management, Training Delivery, Call Centers, Talent Management, Team Building, Management, Leadership, Process Improvement
Education
Regis College 1974 — 1978
BA, Art/Education
Regis College 1974 — 1978
Art, Elementary Education and Teaching
High School
Lead Trainer at JPMORGAN CHASE Senior Trainer/DesignerJPMORGAN CHASEApril 2000 - Present
Chase Card Services 2000 - Present
JPMorgan Chase April 1999 - April 2000
Skills
Needs Analysis, Credit, Training, Program Management, Coaching, Workshop Facilitation, Instructional Design, Leadership Development, Employee Training, Instructor-led Training, Performance Management, Training Delivery, Call Centers, Talent Management, Team Building, Management, Leadership, Process Improvement
Education
Regis College 1974 — 1978
BA, Art/Education
Regis College 1974 — 1978
Art, Elementary Education and Teaching
High School
Helen Heidel's Chase Card Services Experience January 2005 - January 2012
Job Adjunct Faculty Webster University Faculty Coordinator
Industry Higher Education
Experience
The Cottages Property Owners Association, Inc. 2007 - Present
Webster University January 2004 - Present
Webster University 2004 - Present
Chase Card Services January 2005 - January 2012
Convergys 1998 - 2000
AT&T November 1982 - November 1998
Mountain Bell January 1977 - November 1982
Skills
Faculty Coordinator, Adjunct Faculty, Training, Instructional Design, Team Building, Management, Teaching, Staff Development, Leadership, Leadership Development, Employee Training, Organizational..., Performance Management, Coaching, Career Development, Customer Service, Business Development, Call Center, Call Centers, Sales, E-Learning, Adult Education, Workshop Facilitation, Career Counseling, Change Management, Honor Society Adviser
Education
Rider University 1995 — 1999
MBA, Business
University of Pennsylvania - The Wharton School 1996 — 1996
Mini MBA, Business
College of St. Elizabeth 1987 — 1992
BS, Business
Webster University
Adjunct Faculty approved to teach Leadership, Management, Org Change, Training & Dev, Human Resource
The Cottages Property Owners Association, Inc. 2007 - Present
Webster University January 2004 - Present
Webster University 2004 - Present
Chase Card Services January 2005 - January 2012
Convergys 1998 - 2000
AT&T November 1982 - November 1998
Mountain Bell January 1977 - November 1982
Skills
Faculty Coordinator, Adjunct Faculty, Training, Instructional Design, Team Building, Management, Teaching, Staff Development, Leadership, Leadership Development, Employee Training, Organizational..., Performance Management, Coaching, Career Development, Customer Service, Business Development, Call Center, Call Centers, Sales, E-Learning, Adult Education, Workshop Facilitation, Career Counseling, Change Management, Honor Society Adviser
Education
Rider University 1995 — 1999
MBA, Business
University of Pennsylvania - The Wharton School 1996 — 1996
Mini MBA, Business
College of St. Elizabeth 1987 — 1992
BS, Business
Webster University
Adjunct Faculty approved to teach Leadership, Management, Org Change, Training & Dev, Human Resource
Jim Keeports's Chase Card Services Experience June 2014 - Present
Job Quality Assurance Analyst III at Chase Card Services
Industry Banking
Experience
Chase Card Services June 2014 - Present
Chase Card Services 2007 - May 2014
Bank of America 2005 - 2006
MBNA 2001 - 2005
Transamercia Retail Financial Services 1998 - 2001
Norwest Financial 1985 - 1998
Skills
Portfolio Management, Credit Analysis, Credit, Credit Risk, Underwriting, Loans, Financial Modeling, Banking, Financial Analysis, Financial Risk, Valuation, Risk Management, Capital Markets, Mortgage Lending, Fixed Income, Investments, Asset Management, Equities, Loan Origination, Corporate Finance
Education
Clarion University of Pennsylvania 1978 — 1985
BS BA
Chase Card Services June 2014 - Present
Chase Card Services 2007 - May 2014
Bank of America 2005 - 2006
MBNA 2001 - 2005
Transamercia Retail Financial Services 1998 - 2001
Norwest Financial 1985 - 1998
Skills
Portfolio Management, Credit Analysis, Credit, Credit Risk, Underwriting, Loans, Financial Modeling, Banking, Financial Analysis, Financial Risk, Valuation, Risk Management, Capital Markets, Mortgage Lending, Fixed Income, Investments, Asset Management, Equities, Loan Origination, Corporate Finance
Education
Clarion University of Pennsylvania 1978 — 1985
BS BA
Deborah Trent's Chase Card Services Experience June 1996 - August 2004
Job Accounting Manager at Trent Enterprises LLC
Industry Transportation/Trucking/Railroad
Experience
Trent Enterprises LLC September 2002 - Present
Barclaycard 2005 - 2006
Chase Card Services June 1996 - August 2004
Skills
Finance, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Auditing, Financial Analysis, Sarbanes-Oxley, Account Reconciliation, Forecasting, General Ledger, Hyperion Enterprise
Education
Widener University 1997 — 2001
MBA, MIS
Albright College 1984 — 1988
BS, Accounting
Trent Enterprises LLC September 2002 - Present
Barclaycard 2005 - 2006
Chase Card Services June 1996 - August 2004
Skills
Finance, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Auditing, Financial Analysis, Sarbanes-Oxley, Account Reconciliation, Forecasting, General Ledger, Hyperion Enterprise
Education
Widener University 1997 — 2001
MBA, MIS
Albright College 1984 — 1988
BS, Accounting
S Balasubramaniam's Chase Card Services Experience February 2008 - January 2010
Job Senior Project Manager at JPMorgan Chase & Co.
Industry Financial Services
Experience
JPMorgan Chase & Co. August 2012 - Present
JP Morgan Chase January 2010 - August 2012
Chase Card Services February 2008 - January 2010
University of Cincinnati September 2005 - December 2005
University of Cincinnati September 2005 - December 2005
Applied Economics Research Institute, University of Cincinnati March 2005 - June 2005
Education
University of Cincinnati 2004 — 2006
M.A., Applied Economics
Bangalore University 2001 — 2004
B.Com, Advanced Financial Accounting, Management, Cost Accounting, Finance, Commerce
NASBA
CPA (In Progress), Accounting
JPMorgan Chase & Co. August 2012 - Present
JP Morgan Chase January 2010 - August 2012
Chase Card Services February 2008 - January 2010
University of Cincinnati September 2005 - December 2005
University of Cincinnati September 2005 - December 2005
Applied Economics Research Institute, University of Cincinnati March 2005 - June 2005
Education
University of Cincinnati 2004 — 2006
M.A., Applied Economics
Bangalore University 2001 — 2004
B.Com, Advanced Financial Accounting, Management, Cost Accounting, Finance, Commerce
NASBA
CPA (In Progress), Accounting
Anita Goodwin's Chase Card Services Experience June 2005 - February 2010
Job Social Media Enterprise Program Manager at JP Morgan Chase
Industry Banking
Experience
JPMorgan Chase July 2014 - Present
JPMorgan Chase April 2010 - Present
CHASE CARD SERVICES June 2005 - February 2010
JPMorgan Chase 2005 - 2010
NISOURCE CORPORATE SERVICES 2002 - 2005
NISOURCE INC 2002 - 2005
NISOURCE CORPORATE SERVICES 2001 - 2002
First Data Corporation January 1998 - January 2001
Education
DeVry Institute of Technology
Accounting
DeVry Institute of Technology
Franklin University
Business Administration
Franklin University
Business Administration
JPMorgan Chase
JPMorgan Chase July 2014 - Present
JPMorgan Chase April 2010 - Present
CHASE CARD SERVICES June 2005 - February 2010
JPMorgan Chase 2005 - 2010
NISOURCE CORPORATE SERVICES 2002 - 2005
NISOURCE INC 2002 - 2005
NISOURCE CORPORATE SERVICES 2001 - 2002
First Data Corporation January 1998 - January 2001
Education
DeVry Institute of Technology
Accounting
DeVry Institute of Technology
Franklin University
Business Administration
Franklin University
Business Administration
JPMorgan Chase
Andre Carter's Chase Card Services Experience January 2002 - January 2005
Job Sales Manager
Industry Insurance
Experience
Universal Healthcare October 2010 - Present
Humana Inc January 2005 - January 2010
Chase Card Services January 2002 - January 2005
Skills
Insurance, Property & Casualty..., Underwriting, Claim, Customer Service, Call Centers, Liability, Life Insurance, Commercial Insurance, General Insurance, Umbrella Insurance, Health Insurance, Term Life Insurance, Workers Compensation, Sales
Education
Chamberlain High School
High School Diploma
The University of Kansas
BS, Psychology
Universal Healthcare October 2010 - Present
Humana Inc January 2005 - January 2010
Chase Card Services January 2002 - January 2005
Skills
Insurance, Property & Casualty..., Underwriting, Claim, Customer Service, Call Centers, Liability, Life Insurance, Commercial Insurance, General Insurance, Umbrella Insurance, Health Insurance, Term Life Insurance, Workers Compensation, Sales
Education
Chamberlain High School
High School Diploma
The University of Kansas
BS, Psychology
Carolyn Grzan's Chase Card Services Experience August 2013 - June 2015
Job Legislative Assistant at The Florida Senate
Industry Banking
Experience
The Florida Senate June 2015 - Present
Chase Card Services August 2013 - June 2015
The Florida Senate January 2012 - May 2013
Orlando Federal Credit Union December 2010 - October 2011
Liberty Mutual Insurance February 2004 - June 2010
Wachovia Bank f.k.a. First Union now Wells Fargo January 2003 - July 2003
Wachovia Bank, f.k.a. First Union Bank now Wells Fargo National Bank January 2002 - December 2002
Wachovia Bank f.k.a. First Union now Wells Fargo September 1997 - July 2001
Nationsbank now Bank of America May 1997 - September 1997
American General Finance now known as Springleaf Financial May 1994 - May 1997
Skills
Insurance, Investment Advisory, Wealth Management, Investments, Customer Service, Investment Strategies, Strategic Planning, Underwriting, Banking, Data Analysis, Training, Management, Sales, Credit, Budgets, CRM, Coaching, Time Management, Marketing Strategy, Customer Satisfaction, Leadership, Team Building, Policy
Education
University of Central Florida - College of Business Administration 2001 — 2003
Master of Business Administration (MBA), International Finance
Florida State University - College of Business 1988 — 1990
Bachelors of Science, Finance and Real Estate
St. Petersburg College 1985 — 1988
Associate of Arts (A.A.), Business Administration
The Florida Senate June 2015 - Present
Chase Card Services August 2013 - June 2015
The Florida Senate January 2012 - May 2013
Orlando Federal Credit Union December 2010 - October 2011
Liberty Mutual Insurance February 2004 - June 2010
Wachovia Bank f.k.a. First Union now Wells Fargo January 2003 - July 2003
Wachovia Bank, f.k.a. First Union Bank now Wells Fargo National Bank January 2002 - December 2002
Wachovia Bank f.k.a. First Union now Wells Fargo September 1997 - July 2001
Nationsbank now Bank of America May 1997 - September 1997
American General Finance now known as Springleaf Financial May 1994 - May 1997
Skills
Insurance, Investment Advisory, Wealth Management, Investments, Customer Service, Investment Strategies, Strategic Planning, Underwriting, Banking, Data Analysis, Training, Management, Sales, Credit, Budgets, CRM, Coaching, Time Management, Marketing Strategy, Customer Satisfaction, Leadership, Team Building, Policy
Education
University of Central Florida - College of Business Administration 2001 — 2003
Master of Business Administration (MBA), International Finance
Florida State University - College of Business 1988 — 1990
Bachelors of Science, Finance and Real Estate
St. Petersburg College 1985 — 1988
Associate of Arts (A.A.), Business Administration
charlene roberson's Chase Card Services Experience January 2002 - July 2008
Job customer service at allpine access
Industry Consumer Services
Experience
allpine access August 2008 - Present
Alpine Access August 2008 - October 2012
Chase Card Services January 2002 - July 2008
Chase Card Services January 2002 - July 2008
Kids R Kids August 2000 - January 2002
L & S Construction March 1996 - July 2000
J & J Alarm Service May 1992 - March 1996
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, PowerPoint, Sales, Sales Management, Public Speaking, Social Media, New Business Development, Negotiation, Coaching, Outlook
Education
Joliet Junior College
Associate of Arts, Business Management
allpine access August 2008 - Present
Alpine Access August 2008 - October 2012
Chase Card Services January 2002 - July 2008
Chase Card Services January 2002 - July 2008
Kids R Kids August 2000 - January 2002
L & S Construction March 1996 - July 2000
J & J Alarm Service May 1992 - March 1996
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, PowerPoint, Sales, Sales Management, Public Speaking, Social Media, New Business Development, Negotiation, Coaching, Outlook
Education
Joliet Junior College
Associate of Arts, Business Management
David Pask's Chase Card Services Experience September 2008 - October 2010
Job Reservations Lead Agent at Apple Vacations
Industry Leisure, Travel & Tourism
Experience
Apple Vacations November 2010 - Present
Chase card services September 2008 - October 2010
United Airlines March 1999 - September 2008
Skills
Leisure Travel, Tourism, Travel Management, Online Travel, Customer Service, Business Travel, Event Management, Hospitality, Hotels, Leisure, Vacation, Sales, Resorts, Hospitality Industry
Education
Indiana Institute of Technology 1991 — 1995
Civil Engineering
Apple Vacations November 2010 - Present
Chase card services September 2008 - October 2010
United Airlines March 1999 - September 2008
Skills
Leisure Travel, Tourism, Travel Management, Online Travel, Customer Service, Business Travel, Event Management, Hospitality, Hotels, Leisure, Vacation, Sales, Resorts, Hospitality Industry
Education
Indiana Institute of Technology 1991 — 1995
Civil Engineering
Nicole DiCello Fullmer's Chase Card Services Experience September 2002 - March 2011
Job Senior Marketing Account Manager
Industry Marketing and Advertising
Experience
Produce Marketing Association September 2011 - Present
Chase Card Services September 2002 - March 2011
University of Pennsylvania 2000 - 2002
KPMG LLP January 1998 - January 2000
AMBROSE CONSULTING, INC January 1997 - January 1998
ARTHUR ANDERSEN & COMPANY January 1996 - January 1997
ACCENTURE (FORMERLY ANDERSEN CONSULTING) January 1994 - January 1996
Skills
Marketing, Public Relations, Marketing Communications, Strategic Partnerships, Integrated Marketing, Business Development, Strategy, Project Management, Direct Marketing, Management
Education
Albright College 1990 — 1995
B.S, Business Administration
Produce Marketing Association September 2011 - Present
Chase Card Services September 2002 - March 2011
University of Pennsylvania 2000 - 2002
KPMG LLP January 1998 - January 2000
AMBROSE CONSULTING, INC January 1997 - January 1998
ARTHUR ANDERSEN & COMPANY January 1996 - January 1997
ACCENTURE (FORMERLY ANDERSEN CONSULTING) January 1994 - January 1996
Skills
Marketing, Public Relations, Marketing Communications, Strategic Partnerships, Integrated Marketing, Business Development, Strategy, Project Management, Direct Marketing, Management
Education
Albright College 1990 — 1995
B.S, Business Administration
Bagus Suksmoro's Chase Card Services Experience August 2007 - February 2009
Job Director at PT. Sentramark Business Management
Industry Information Technology and Services
Experience
PT. Sentramark Business Management December 2014 - Present
Lembaga Sertifikasi Profesi Perbankan (LSPP) December 2013 - July 2014
Consumers Energy February 2012 - September 2013
Allegis Group June 2010 - January 2012
Association of American Medical Colleges (AAMC) March 2010 - May 2010
District of Columbia Public Schools (DCPS) January 2010 - March 2010
IndSoft February 2009 - December 2009
Chase Card Services August 2007 - February 2009
Kankakee School District #111 January 2007 - June 2007
Eastern Illinois University January 2005 - August 2006
Skills
Business Process..., Business Process Design, Gap Analysis, Business Requirements, Functional..., User Interface Design, Data Modeling, AS400 system, Oracle PL/SQL..., Quality Center, User Acceptance Testing
Education
Eastern Illinois University
MS Computer Technology
Eastern Illinois University
BSB Computer Information Systems
Eastern Illinois University
BA Economics
PT. Sentramark Business Management December 2014 - Present
Lembaga Sertifikasi Profesi Perbankan (LSPP) December 2013 - July 2014
Consumers Energy February 2012 - September 2013
Allegis Group June 2010 - January 2012
Association of American Medical Colleges (AAMC) March 2010 - May 2010
District of Columbia Public Schools (DCPS) January 2010 - March 2010
IndSoft February 2009 - December 2009
Chase Card Services August 2007 - February 2009
Kankakee School District #111 January 2007 - June 2007
Eastern Illinois University January 2005 - August 2006
Skills
Business Process..., Business Process Design, Gap Analysis, Business Requirements, Functional..., User Interface Design, Data Modeling, AS400 system, Oracle PL/SQL..., Quality Center, User Acceptance Testing
Education
Eastern Illinois University
MS Computer Technology
Eastern Illinois University
BSB Computer Information Systems
Eastern Illinois University
BA Economics
Mark Zawadzki's Chase Card Services Experience October 2005 - October 2008
Job
Industry Real Estate
Experience
Java Developer @ ByLight (VAMC MHV project) May 2015 - Present
Benderson Development January 2011 - January 2015
Sodexo January 2010 - January 2011
FedEx Trade Networks September 2009 - May 2010
Chase Card Services October 2005 - October 2008
The Sycamore Group March 2004 - February 2005
Merck May 2002 - December 2003
iMedium 1999 - 2002
E.I DuPont 1989 - 1991
E.I DuPont 1989 - 1991
Skills
Java, Enterprise Architecture, Oracle, Business Intelligence, Databases, Microsoft SQL Server, PL/SQL, Software Development, SDLC, .NET, Project Management, Agile Methodologies, Database Administration, IT Management, Linux, Java Enterprise Edition, Application Lifecycle..., WebLogic, Weblogic Administration, WebCenter, LIMS, System Administration, JDBC, DB2, Drools, Design of Experiments, Laboratory Skills, C, C++, C#, Perl, Full SDLC, XML, XSLT, JMS, Messaging, SOA, SOAP, MyBatis, iBatis, Struts, Struts2, Automation, User Interface Design, Artificial Intelligence
Education
State University of New York at Buffalo 1976 — 1987
BA, Computer Science/Environmental Studies
Naval Nuclear Power School 1979 — 1981
USN Training, Nuclear Technology
Java Developer @ ByLight (VAMC MHV project) May 2015 - Present
Benderson Development January 2011 - January 2015
Sodexo January 2010 - January 2011
FedEx Trade Networks September 2009 - May 2010
Chase Card Services October 2005 - October 2008
The Sycamore Group March 2004 - February 2005
Merck May 2002 - December 2003
iMedium 1999 - 2002
E.I DuPont 1989 - 1991
E.I DuPont 1989 - 1991
Skills
Java, Enterprise Architecture, Oracle, Business Intelligence, Databases, Microsoft SQL Server, PL/SQL, Software Development, SDLC, .NET, Project Management, Agile Methodologies, Database Administration, IT Management, Linux, Java Enterprise Edition, Application Lifecycle..., WebLogic, Weblogic Administration, WebCenter, LIMS, System Administration, JDBC, DB2, Drools, Design of Experiments, Laboratory Skills, C, C++, C#, Perl, Full SDLC, XML, XSLT, JMS, Messaging, SOA, SOAP, MyBatis, iBatis, Struts, Struts2, Automation, User Interface Design, Artificial Intelligence
Education
State University of New York at Buffalo 1976 — 1987
BA, Computer Science/Environmental Studies
Naval Nuclear Power School 1979 — 1981
USN Training, Nuclear Technology
Shiang Kung's Chase Card Services Experience February 1999 - February 2007
Job Data Analyst Manager at Capital One
Industry Financial Services
Experience
Capital One February 2007 - Present
Chase Card Services February 1999 - February 2007
PNC Bank NA April 1997 - February 1999
Education
Drexel University 1996 — 1998
Master of Science (MS), Informantion Science
Temple University 1992 — 1994
Master of Public Administration (MPA), Public Administration
Chinese Culture University 1983 — 1987
Bachelor's degree, Economics
Capital One February 2007 - Present
Chase Card Services February 1999 - February 2007
PNC Bank NA April 1997 - February 1999
Education
Drexel University 1996 — 1998
Master of Science (MS), Informantion Science
Temple University 1992 — 1994
Master of Public Administration (MPA), Public Administration
Chinese Culture University 1983 — 1987
Bachelor's degree, Economics
Mary Lou Martin's Chase Card Services Experience April 2004 - June 2012
Job part time sales associate at Kirlands
Industry Retail
Experience
Kirlands October 2012 - January 2013
Sam's Club July 2012 - September 2012
Chase Card Services April 2004 - June 2012
Chase Card Services April 2004 - June 2012
Skills
People Skills, resolve issues, passion for numbers, Easily Adaptable
Education
Elgin Community College 1998 — 1999
none, MS Word and Excel
Elgin Community College 1989 — 1991
none, Restaurant, Culinary, and Catering Management/Manager, not known
Kirlands October 2012 - January 2013
Sam's Club July 2012 - September 2012
Chase Card Services April 2004 - June 2012
Chase Card Services April 2004 - June 2012
Skills
People Skills, resolve issues, passion for numbers, Easily Adaptable
Education
Elgin Community College 1998 — 1999
none, MS Word and Excel
Elgin Community College 1989 — 1991
none, Restaurant, Culinary, and Catering Management/Manager, not known
neil wilcox's Chase Card Services Experience Senior Compliance CounselMarsh & McLennan Companies, Inc.2005 - 2007
Job Attorney at Chase Card Services
Industry Financial Services
Experience
Chase Card Services Senior Compliance CounselMarsh & McLennan Companies, Inc.2005 - 2007
Skills
Corporate Law, Banking, Financial Services, Employment Law, Loans
Education
Duke University
Bachelor of Arts (B.A.), Economics
Georgetown University Law Center
Chase Card Services Senior Compliance CounselMarsh & McLennan Companies, Inc.2005 - 2007
Skills
Corporate Law, Banking, Financial Services, Employment Law, Loans
Education
Duke University
Bachelor of Arts (B.A.), Economics
Georgetown University Law Center
Cheryl-Stacia Smith's Chase Card Services Experience April 2013 - April 2014
Job CSR/CRD at Eddie Bauer
Industry Retail
Experience
Eddie Bauer September 2014 - Present
Chase Card Services April 2013 - April 2014
Walmart October 2006 - March 2013
Teleperformance March 2005 - October 2006
Target October 1999 - April 2004
Skills
Forecasting, Logistics/Management/Hum..., Customer Service, Teamwork, Project Management, Coaching, Recruitment-to-Recruitme..., Time Management, Cashiers, Inventory, Inventory Planning, Account Reconciliation
Education
Bowling Green State University 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Eddie Bauer September 2014 - Present
Chase Card Services April 2013 - April 2014
Walmart October 2006 - March 2013
Teleperformance March 2005 - October 2006
Target October 1999 - April 2004
Skills
Forecasting, Logistics/Management/Hum..., Customer Service, Teamwork, Project Management, Coaching, Recruitment-to-Recruitme..., Time Management, Cashiers, Inventory, Inventory Planning, Account Reconciliation
Education
Bowling Green State University 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Valerie McCafferty's Chase Card Services Experience September 2013 - Present
Job Fraud Prevention Specialist at Chase Card Services
Industry Banking
Experience
Chase Card Services September 2013 - Present
Wells Fargo 2009 - 2011
Verizon Wireless 2000 - 2002
Verizon Wireless 1996 - 2000
Verizon Wireless 1995 - 1996
Skills
Customer Service..., Call Center, Customer Service, Communication Skills, Computer Proficiency, Customer Service..., Inside Sales, Microsoft Office, Product Manager, Inventory Management, Operations Management, Product Management..., Product Marketing, Customer Retention, Direct Sales, Customer Experience, Salesforce.com, Customer Satisfaction, Account Management, Credit, Cold Calling, Marketing, Call Centers, Consulting, Product Management, Time Management, Leadership, Management, Banking, Relationship Management
Education
Illinois State University
Bachelor of Science (B.S.), Sociology and Psychology
Chase Card Services September 2013 - Present
Wells Fargo 2009 - 2011
Verizon Wireless 2000 - 2002
Verizon Wireless 1996 - 2000
Verizon Wireless 1995 - 1996
Skills
Customer Service..., Call Center, Customer Service, Communication Skills, Computer Proficiency, Customer Service..., Inside Sales, Microsoft Office, Product Manager, Inventory Management, Operations Management, Product Management..., Product Marketing, Customer Retention, Direct Sales, Customer Experience, Salesforce.com, Customer Satisfaction, Account Management, Credit, Cold Calling, Marketing, Call Centers, Consulting, Product Management, Time Management, Leadership, Management, Banking, Relationship Management
Education
Illinois State University
Bachelor of Science (B.S.), Sociology and Psychology
Ramon Bastian's Chase Card Services Experience April 2012 - July 2013
Job Nesting Coach / Work at home agent at Capital One
Industry Financial Services
Experience
Capital One October 2014 - Present
Capital One July 2013 - Present
Chase Card Services April 2012 - July 2013
JPMorgan Chase October 2008 - April 2012
Banco Popular de Puerto Rico November 1996 - April 2003
Skills
Loans, Banking, Customer Service, Spanish, Management, Account Management, Sales, Credit, Call Centers, Risk Management, Mortgage Lending, Financial Services, Consumer Lending, Coaching, Strategic Planning, Leadership, Microsoft Office, Retail Banking, Team Leadership, Microsoft Excel, Financial Analysis, Business Analysis, Sales Management, Relationship Management
Education
Universidad del Turabo
Business Administration and Management, General
Universidad del Turabo
Capital One October 2014 - Present
Capital One July 2013 - Present
Chase Card Services April 2012 - July 2013
JPMorgan Chase October 2008 - April 2012
Banco Popular de Puerto Rico November 1996 - April 2003
Skills
Loans, Banking, Customer Service, Spanish, Management, Account Management, Sales, Credit, Call Centers, Risk Management, Mortgage Lending, Financial Services, Consumer Lending, Coaching, Strategic Planning, Leadership, Microsoft Office, Retail Banking, Team Leadership, Microsoft Excel, Financial Analysis, Business Analysis, Sales Management, Relationship Management
Education
Universidad del Turabo
Business Administration and Management, General
Universidad del Turabo
Karl Wallace's Chase Card Services Experience 2015 - Present
Job Business Analytics Lead at JPMorgan Chase
Industry Financial Services
Experience
Chase Card Services 2015 - Present
JPMorgan Chase March 2008 - April 2015
The Clark Grave Vault Company August 1998 - June 2007
BKW Drywall Supply June 1996 - August 1998
Skills
SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, Vendor Management, Banking, Process Improvement, Risk Management
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Computer Applications (M.C.A.), Information Science/Studies
Franklin University 2000 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Chase Card Services 2015 - Present
JPMorgan Chase March 2008 - April 2015
The Clark Grave Vault Company August 1998 - June 2007
BKW Drywall Supply June 1996 - August 1998
Skills
SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, Vendor Management, Banking, Process Improvement, Risk Management
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Computer Applications (M.C.A.), Information Science/Studies
Franklin University 2000 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Christina McSwain's Chase Card Services Experience November 2011 - June 2012
Job Tier 2 Tech Support at Convergys
Industry Consumer Electronics
Experience
Convergys August 2013 - Present
DICK'S Sporting Goods August 2012 - August 2013
Chase Card Services November 2011 - June 2012
Education
Seminole State College of Florida 2006 — 2009
Convergys August 2013 - Present
DICK'S Sporting Goods August 2012 - August 2013
Chase Card Services November 2011 - June 2012
Education
Seminole State College of Florida 2006 — 2009