ChaseCom Company
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ChaseCom Employees
Employee
Years
Job
Industry
Tito Ladejobi Tito Ladejobi's ChaseCom Experience 2006 - 2007
Job Independent Financial Consulting
Industry Financial Services
Experience
Nice Refund Tax Service January 2014 - Present
8IGHT25 Financial, LLC 2008 - Present
Komos Financial Services 2007 - 2008
ChaseCom 2006 - 2007
Skills
Marketing Strategy, Financial Accounting, Tax Preparation, Strategic Planning, Leadership, Budgets, Tax, Data Analysis, Real Estate, Financial Analysis, Microsoft Office, PowerPoint, Operations Management, Microsoft Word, Program Management, Coaching, Sales, Marketing, Nonprofits, Business Analysis, Time Management, Microsoft Excel, Finance, Call Centers
Education
University of Houston, C.T. Bauer College of Business 2005 — 2008
Business, Accounting, Marketing
Nice Refund Tax Service January 2014 - Present
8IGHT25 Financial, LLC 2008 - Present
Komos Financial Services 2007 - 2008
ChaseCom 2006 - 2007
Skills
Marketing Strategy, Financial Accounting, Tax Preparation, Strategic Planning, Leadership, Budgets, Tax, Data Analysis, Real Estate, Financial Analysis, Microsoft Office, PowerPoint, Operations Management, Microsoft Word, Program Management, Coaching, Sales, Marketing, Nonprofits, Business Analysis, Time Management, Microsoft Excel, Finance, Call Centers
Education
University of Houston, C.T. Bauer College of Business 2005 — 2008
Business, Accounting, Marketing
Kyle Klontz Kyle Klontz's ChaseCom Experience 2003 - 2005
Job Metro E Sales at Comcast
Industry Consumer Services
Experience
Comcast January 2010 - Present
Phonoscope March 2008 - February 2010
ChaseCom 2003 - 2005
Skills
VoIP, Metro Ethernet, Optical Fiber, Telecommunications, Call Center, Account Management, Sales, Customer Service, Strategic Planning, Networking, Team Leadership, Solution Selling, Team Building, Cloud Computing, Contract Negotiation, Salesforce.com, Data Center, Sales Management, Managed Services, Troubleshooting, Fiber Optics, Business Development, Customer Satisfaction, Security, Co-location, Vendor Management, Call Centers, Ethernet, Wireless, Telephony, Customer Retention, MPLS, Cold Calling, New Business Development, Selling, Management, Unified Communications, Sales Process, Direct Sales, Long Distance, WAN, Sales Operations, CRM, Broadband, Strategic Partnerships, SIP Trunking, Product Management
Education
Texas A&M University 1994 — 1996
Bachelor of Arts, Journalism
Texas State University 1992 — 1994
Journalism
Comcast January 2010 - Present
Phonoscope March 2008 - February 2010
ChaseCom 2003 - 2005
Skills
VoIP, Metro Ethernet, Optical Fiber, Telecommunications, Call Center, Account Management, Sales, Customer Service, Strategic Planning, Networking, Team Leadership, Solution Selling, Team Building, Cloud Computing, Contract Negotiation, Salesforce.com, Data Center, Sales Management, Managed Services, Troubleshooting, Fiber Optics, Business Development, Customer Satisfaction, Security, Co-location, Vendor Management, Call Centers, Ethernet, Wireless, Telephony, Customer Retention, MPLS, Cold Calling, New Business Development, Selling, Management, Unified Communications, Sales Process, Direct Sales, Long Distance, WAN, Sales Operations, CRM, Broadband, Strategic Partnerships, SIP Trunking, Product Management
Education
Texas A&M University 1994 — 1996
Bachelor of Arts, Journalism
Texas State University 1992 — 1994
Journalism
Stefani Lamza Stefani Lamza's ChaseCom Experience May 2000 - September 2003
Job Sales Agent with Farmers Insurance
Industry Professional Training & Coaching
Experience
Serta Simmons Bedding Company October 2014 - Present
Farmers Insurance February 2012 - Present
Intelometry June 2013 - July 2014
ARX October 2012 - March 2013
Jane Crisp for State House of Representatives April 2012 - October 2012
Kroger March 2010 - April 2012
HEB July 2003 - January 2010
Asurion February 2006 - November 2007
ChaseCom May 2000 - September 2003
Manned Space Flight Education Foundation 2001 - 2003
Skills
Event Management, Leadership, Program Management, Management, Customer Service, Call Centers, Public Speaking, Teaching, Coaching, Interviews, Sales, Microsoft Office, Budgets, Team Building, Training, Change Management, Process Improvement, Customer Satisfaction, Project Management
Education
Sam Houston State University 2003 — 2005
Secondary Education
Serta Simmons Bedding Company October 2014 - Present
Farmers Insurance February 2012 - Present
Intelometry June 2013 - July 2014
ARX October 2012 - March 2013
Jane Crisp for State House of Representatives April 2012 - October 2012
Kroger March 2010 - April 2012
HEB July 2003 - January 2010
Asurion February 2006 - November 2007
ChaseCom May 2000 - September 2003
Manned Space Flight Education Foundation 2001 - 2003
Skills
Event Management, Leadership, Program Management, Management, Customer Service, Call Centers, Public Speaking, Teaching, Coaching, Interviews, Sales, Microsoft Office, Budgets, Team Building, Training, Change Management, Process Improvement, Customer Satisfaction, Project Management
Education
Sam Houston State University 2003 — 2005
Secondary Education
Marty Bailey Marty Bailey's ChaseCom Experience May 2007 - December 2008
Job Associate Vice President at MCNA Dental
Industry Hospital & Health Care
Experience
MCNA Dental October 2011 - Present
HealthHelp 2007 - 2011
ChaseCom May 2007 - December 2008
AIG VALIC February 2000 - May 2006
Skills
Workforce Management, Analytics, Employee Engagement, Customer Experience, Service Delivery, Talent Acquisition, Team Building, Training Delivery, Customer Satisfaction, Call Center, Process Improvement, Account Management, CRM, Call Center Development, Quality Assurance, Business Analysis, Call Centers, Vendor Management, Employee Benefits, Healthcare, Operations Management, BPO, Customer Retention, Training
Education
Lamar University
University of North Texas
MCNA Dental October 2011 - Present
HealthHelp 2007 - 2011
ChaseCom May 2007 - December 2008
AIG VALIC February 2000 - May 2006
Skills
Workforce Management, Analytics, Employee Engagement, Customer Experience, Service Delivery, Talent Acquisition, Team Building, Training Delivery, Customer Satisfaction, Call Center, Process Improvement, Account Management, CRM, Call Center Development, Quality Assurance, Business Analysis, Call Centers, Vendor Management, Employee Benefits, Healthcare, Operations Management, BPO, Customer Retention, Training
Education
Lamar University
University of North Texas
Jackie Paskel Jackie Paskel's ChaseCom Experience February 2005 - September 2005
Job Calibration Technician at United States Air Force
Industry Mechanical or Industrial Engineering
Experience
Servisair May 2013 - June 2013
United States Air Force June 2010 - February 2013
Grocers Supply April 2008 - January 2009
ChaseCom February 2005 - September 2005
Skills
Metrology, Calibration, Measurement Tools, Technical Operations, Military Experience, Organizational Structure, Technical Support, Community Outreach, Mobile Technology, Programming, Categorization, Leadership Development, Fitness Training
Education
Community College of the Air Force 2012 — 2013
Associate of Science (AS), Electrical Aircraft Systems
Houston Community College 2009 — 2010
N/A, General Studies
University of Houston 2003 — 2005
Electrical and Electronics Engineering
Servisair May 2013 - June 2013
United States Air Force June 2010 - February 2013
Grocers Supply April 2008 - January 2009
ChaseCom February 2005 - September 2005
Skills
Metrology, Calibration, Measurement Tools, Technical Operations, Military Experience, Organizational Structure, Technical Support, Community Outreach, Mobile Technology, Programming, Categorization, Leadership Development, Fitness Training
Education
Community College of the Air Force 2012 — 2013
Associate of Science (AS), Electrical Aircraft Systems
Houston Community College 2009 — 2010
N/A, General Studies
University of Houston 2003 — 2005
Electrical and Electronics Engineering
Jason Buie Jason Buie's ChaseCom Experience December 2005 - May 2007
Job Director of Marketing and Sales at PopALock of Texas
Industry Consumer Services
Experience
Pop-A-Lock February 2011 - Present
Dignity Memorial Funeral Homes September 2008 - November 2010
ChaseCom December 2005 - May 2007
Cardtronics September 2000 - October 2005
Skills
Customer Service..., Sales Management, Social Media Marketing, Marketing Strategy, Marketing Management, Sales Operations, Call Center..., Life Insurance, Route Development, Human Resources, Microsoft Office, National Accounts, Sales Leadership..., Selling
Education
San Jacinto College 2000 — 2007
Associate of Arts (AA), Social Psychology
GTE MSE Multi-Subscriber Transmissions School 1996 — 1999
Technical Certification, Cellular Communications and Repair
Pop-A-Lock February 2011 - Present
Dignity Memorial Funeral Homes September 2008 - November 2010
ChaseCom December 2005 - May 2007
Cardtronics September 2000 - October 2005
Skills
Customer Service..., Sales Management, Social Media Marketing, Marketing Strategy, Marketing Management, Sales Operations, Call Center..., Life Insurance, Route Development, Human Resources, Microsoft Office, National Accounts, Sales Leadership..., Selling
Education
San Jacinto College 2000 — 2007
Associate of Arts (AA), Social Psychology
GTE MSE Multi-Subscriber Transmissions School 1996 — 1999
Technical Certification, Cellular Communications and Repair
Kendall Hyatt Kendall Hyatt's ChaseCom Experience June 2000 - April 2001
Job Business Cloud Services Sr Manager
Industry Information Technology and Services
Experience
Capgemini May 2014 - Present
SpringCM May 2013 - April 2014
Open Text October 2007 - May 2013
OpenText October 2007 - May 2013
AT&T Mobility April 2005 - October 2007
Enterprise Results Group, LLC April 2004 - April 2005
Verizon Wireless March 2003 - April 2004
Graviton April 2001 - March 2002
ChaseCom June 2000 - April 2001
CenturyLink May 1996 - June 2000
Skills
Enterprise Software, Cloud Computing, Strategic Partnerships, Strategic Planning, Consulting, Start-ups, Solution Selling, Direct Sales, Account Management, Sales Management, Salesforce.com, Sales Operations, New Business Development, SaaS, Sales, Selling, Business Development, Professional Services, Managed Services, Marketing, Customer Service, Compliance, Content Management, Document Management, Team Leadership, Social Entrepreneurship, Sales Presentations, Business Coaching, springcm.com, Open Text Livelink, Management, Strategy, Leadership, CRM, Channel Partners
Education
Indiana University-Northwest
Lincoln University (MO)
Westside High School
Capgemini May 2014 - Present
SpringCM May 2013 - April 2014
Open Text October 2007 - May 2013
OpenText October 2007 - May 2013
AT&T Mobility April 2005 - October 2007
Enterprise Results Group, LLC April 2004 - April 2005
Verizon Wireless March 2003 - April 2004
Graviton April 2001 - March 2002
ChaseCom June 2000 - April 2001
CenturyLink May 1996 - June 2000
Skills
Enterprise Software, Cloud Computing, Strategic Partnerships, Strategic Planning, Consulting, Start-ups, Solution Selling, Direct Sales, Account Management, Sales Management, Salesforce.com, Sales Operations, New Business Development, SaaS, Sales, Selling, Business Development, Professional Services, Managed Services, Marketing, Customer Service, Compliance, Content Management, Document Management, Team Leadership, Social Entrepreneurship, Sales Presentations, Business Coaching, springcm.com, Open Text Livelink, Management, Strategy, Leadership, CRM, Channel Partners
Education
Indiana University-Northwest
Lincoln University (MO)
Westside High School
George N. Hines's ChaseCom Experience August 2004 - December 2005
Job Chief Information Officer at Massage Envy Franchising LLC
Industry Marketing and Advertising
Experience
Massage Envy Franchising LLC January 2015 - Present
Viad Corp (formerly Dial Corp) December 2009 - January 2015
eTelecare Global Solutions, Inc. (Now Convergys) August 2007 - December 2009
PeopleSupport, Inc. December 2005 - August 2007
ChaseCom August 2004 - December 2005
Deloitte Consulting LLP 2000 - 2004
Ernst & Young 1996 - 2000
Skills
Management, Management Consulting, Telecommunications, Vendor Management, PCI Standards, Integration, CRM, System Deployment, Data Center, Leadership, Process Improvement, Corporate Governance, Outsourcing, Executive Reporting, Application Architecture, BPO, Software Implementation, SDLC, Cross-functional Team..., Executive Management, Acquisition Integration, Board Relations, Thought Leadership, Global Management, International M&A, Program Management, Strategic Leadership, CIOs, IT Strategy, Sarbanes-Oxley Act, Business Intelligence, Mergers & Acquisitions, Business Process..., Business Process, IT Management, IT Outsourcing, Disaster Recovery, Business Analysis, Information Technology, Project Portfolio..., Change Management, Strategy, Start-ups, ERP, PMO, IT Operations, ITIL, Strategic Partnerships, Salesforce.com, Customer Experience
Education
Stanford University Graduate School of Business 2014 — 2014
Executive Education: Design Thinking Bootcamp
Stanford University Graduate School of Business 2013 — 2013
Executive Education, The Innovative CIO: Leadership, Innovation & Global Change
University of Oxford - Said Business School 2009 — 2009
Executive Education Certificate, Oxford-Gartner CIO Academy
Millikin University 1990 — 1994
B.S., Management Information Systems
Massage Envy Franchising LLC January 2015 - Present
Viad Corp (formerly Dial Corp) December 2009 - January 2015
eTelecare Global Solutions, Inc. (Now Convergys) August 2007 - December 2009
PeopleSupport, Inc. December 2005 - August 2007
ChaseCom August 2004 - December 2005
Deloitte Consulting LLP 2000 - 2004
Ernst & Young 1996 - 2000
Skills
Management, Management Consulting, Telecommunications, Vendor Management, PCI Standards, Integration, CRM, System Deployment, Data Center, Leadership, Process Improvement, Corporate Governance, Outsourcing, Executive Reporting, Application Architecture, BPO, Software Implementation, SDLC, Cross-functional Team..., Executive Management, Acquisition Integration, Board Relations, Thought Leadership, Global Management, International M&A, Program Management, Strategic Leadership, CIOs, IT Strategy, Sarbanes-Oxley Act, Business Intelligence, Mergers & Acquisitions, Business Process..., Business Process, IT Management, IT Outsourcing, Disaster Recovery, Business Analysis, Information Technology, Project Portfolio..., Change Management, Strategy, Start-ups, ERP, PMO, IT Operations, ITIL, Strategic Partnerships, Salesforce.com, Customer Experience
Education
Stanford University Graduate School of Business 2014 — 2014
Executive Education: Design Thinking Bootcamp
Stanford University Graduate School of Business 2013 — 2013
Executive Education, The Innovative CIO: Leadership, Innovation & Global Change
University of Oxford - Said Business School 2009 — 2009
Executive Education Certificate, Oxford-Gartner CIO Academy
Millikin University 1990 — 1994
B.S., Management Information Systems
Elizabeth Burgos Elizabeth Burgos's ChaseCom Experience June 2002 - March 2005
Job District Manager at Cottonwood Financial
Industry Financial Services
Experience
Cottonwood Financial February 2010 - Present
Telco Concepts March 2005 - January 2010
ChaseCom June 2002 - March 2005
Skills
Customer Satisfaction, Pricing Strategy, Vendor Relationships, Marketing Strategy, Staffing Coordination, Strategic Planning
Education
Texas Southern University 2005 — 2005
Pearland High School 1997 — 2001
Cottonwood Financial February 2010 - Present
Telco Concepts March 2005 - January 2010
ChaseCom June 2002 - March 2005
Skills
Customer Satisfaction, Pricing Strategy, Vendor Relationships, Marketing Strategy, Staffing Coordination, Strategic Planning
Education
Texas Southern University 2005 — 2005
Pearland High School 1997 — 2001
Alva Stout's ChaseCom Experience June 2006 - September 2006
Job Information Technology Analyst
Industry Telecommunications
Experience
Comcast Legacy Home Security June 2010 - Present
Comcast Cable Cae December 2007 - Present
ChaseCom June 2006 - September 2006
ChaseCom June 2006 - September 2006
HCC February 2006 - April 2006
Houston Community College Systems June 2004 - January 2006
Convergys Technology Center Houston Call Center January 2003 - January 2004
Skills
Customer Satisfaction, PC building, Consultants, PC, Software Installation, Troubleshooting, Telecommunications, Call Centers, Routers, Broadband, Program Management, Team Leadership, Technical Support, Training, Security, VoIP, Networking, Avaya, Cabling, Fiber Optics, System Administration, Integration, XP, Data Center, Vendor Management, Ethernet, IP, Network Administration, Databases, Computer Maintenance, Customer Experience, Quality Assurance, Optical Fiber, Testing, Customer Support, Customer Retention, Escalation, Windows, Windows Server, SharePoint, T1, Provisioning, Wireless Networking, Access, TCP/IP, Telephony, Computer Network..., Computer Hardware, Windows Vista, Hardware
Education
Kaplan University 2005 — 2007
Associate of Science (A.S.), Infornmation Technology
Compusoft Technical Center 2003 — 2004
A+,N+& MPC, Computer Systems Networking and Telecommunications
US Army Signal Center 1978 — 1979
Certicate Of Completion, Wire Systems/Installer .SwitchBoard Operator/Pole Climber/Cable Splicer
CAHS 1975 — 1978
Plumbing And Pipefiting, Vovational
Comcast Legacy Home Security June 2010 - Present
Comcast Cable Cae December 2007 - Present
ChaseCom June 2006 - September 2006
ChaseCom June 2006 - September 2006
HCC February 2006 - April 2006
Houston Community College Systems June 2004 - January 2006
Convergys Technology Center Houston Call Center January 2003 - January 2004
Skills
Customer Satisfaction, PC building, Consultants, PC, Software Installation, Troubleshooting, Telecommunications, Call Centers, Routers, Broadband, Program Management, Team Leadership, Technical Support, Training, Security, VoIP, Networking, Avaya, Cabling, Fiber Optics, System Administration, Integration, XP, Data Center, Vendor Management, Ethernet, IP, Network Administration, Databases, Computer Maintenance, Customer Experience, Quality Assurance, Optical Fiber, Testing, Customer Support, Customer Retention, Escalation, Windows, Windows Server, SharePoint, T1, Provisioning, Wireless Networking, Access, TCP/IP, Telephony, Computer Network..., Computer Hardware, Windows Vista, Hardware
Education
Kaplan University 2005 — 2007
Associate of Science (A.S.), Infornmation Technology
Compusoft Technical Center 2003 — 2004
A+,N+& MPC, Computer Systems Networking and Telecommunications
US Army Signal Center 1978 — 1979
Certicate Of Completion, Wire Systems/Installer .SwitchBoard Operator/Pole Climber/Cable Splicer
CAHS 1975 — 1978
Plumbing And Pipefiting, Vovational
Desiree Lofton's ChaseCom Experience April 2004 - September 2007
Job Field Service Coordinator at Logix Communications
Industry Telecommunications
Experience
Logix Communications June 2009 - July 2015
Thinops communications June 2008 - June 2009
Paetec Communication October 2007 - June 2008
ChaseCom April 2004 - September 2007
Burnett Specialists / Choice Specialists November 2003 - March 2004
Port Arthur Housing Authority February 2003 - August 2003
Spherion April 2001 - January 2003
Skills
Account Management, Clerical Skills, Customer Service, Dispatching, Service Coordination, Telecommunications, Sales, Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Administrative..., Office Administration, Typing, Data Entry, 10 Key, Customer Satisfaction, Troubleshooting, New Business Development, Business Development, VoIP, Wireless, IP, Managed Services, Solution Selling, Networking, Project Planning, Direct Sales, Call Centers
Education
University of Houston 1998 — 2003
Psychology
Thomas Jefferson High School 1994 — 1997
Diploma, 4.8 G.P.A
Logix Communications June 2009 - July 2015
Thinops communications June 2008 - June 2009
Paetec Communication October 2007 - June 2008
ChaseCom April 2004 - September 2007
Burnett Specialists / Choice Specialists November 2003 - March 2004
Port Arthur Housing Authority February 2003 - August 2003
Spherion April 2001 - January 2003
Skills
Account Management, Clerical Skills, Customer Service, Dispatching, Service Coordination, Telecommunications, Sales, Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Administrative..., Office Administration, Typing, Data Entry, 10 Key, Customer Satisfaction, Troubleshooting, New Business Development, Business Development, VoIP, Wireless, IP, Managed Services, Solution Selling, Networking, Project Planning, Direct Sales, Call Centers
Education
University of Houston 1998 — 2003
Psychology
Thomas Jefferson High School 1994 — 1997
Diploma, 4.8 G.P.A
Rod The Storyteller White's ChaseCom Experience June 2007 - November 2007
Job Professional Speaker, 1 to 1 and Group Professional and Personal Development, Corporate Communications Coach
Industry Professional Training & Coaching
Experience
RW & Associates LLC October 2011 - Present
MainStreetChamber April 2013 - Present
Best Assets January 2011 - October 2011
Toastmasters District 56 June 2010 - May 2011
Interactive Response Technologies February 2008 - September 2010
ChaseCom June 2007 - November 2007
Aegis Funding Corporation 1976 - December 2006
Aegis Mortgage Corp 2005 - 2006
Aegis Funding March 2004 - May 2005
EquiCredit 1999 - 2001
Skills
Public Speaking, Networking, Creative Thinking, REO, Leadership, Real Estate Lending, Mortgage Lending, Contract Negotiation, Real Estate, Account Management, Call Center, Team Building, Sales Management, Coaching, Mortgage Banking, Loans, Finance, Strategic Planning, Storytelling, Great Motivator, Marketing, New Business Development, Customer Service, Training, Business Planning, Business Development, Banking, Small Business, Recruiting, Entrepreneurship, Negotiation, Marketing Strategy, Management, Business Strategy, Call Centers, Sales, Program Management, Risk Management, Credit, Change Management, Strategic Partnerships, Analysis, Team Leadership, Selling, Customer Retention, Project Management, Start-ups, Time Management, Leadership Development, B2B
Education
New Horizon Computer School 1998 — 1998
Certificate of completion, Micro-soft Word, Excel and Powerpoint classes
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1996 — 1996
Completion Cetification, AFSA Management Development Program
Highland Park Community College 1976 — 1978
Associates Degree, Business Administration
RW & Associates LLC October 2011 - Present
MainStreetChamber April 2013 - Present
Best Assets January 2011 - October 2011
Toastmasters District 56 June 2010 - May 2011
Interactive Response Technologies February 2008 - September 2010
ChaseCom June 2007 - November 2007
Aegis Funding Corporation 1976 - December 2006
Aegis Mortgage Corp 2005 - 2006
Aegis Funding March 2004 - May 2005
EquiCredit 1999 - 2001
Skills
Public Speaking, Networking, Creative Thinking, REO, Leadership, Real Estate Lending, Mortgage Lending, Contract Negotiation, Real Estate, Account Management, Call Center, Team Building, Sales Management, Coaching, Mortgage Banking, Loans, Finance, Strategic Planning, Storytelling, Great Motivator, Marketing, New Business Development, Customer Service, Training, Business Planning, Business Development, Banking, Small Business, Recruiting, Entrepreneurship, Negotiation, Marketing Strategy, Management, Business Strategy, Call Centers, Sales, Program Management, Risk Management, Credit, Change Management, Strategic Partnerships, Analysis, Team Leadership, Selling, Customer Retention, Project Management, Start-ups, Time Management, Leadership Development, B2B
Education
New Horizon Computer School 1998 — 1998
Certificate of completion, Micro-soft Word, Excel and Powerpoint classes
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1996 — 1996
Completion Cetification, AFSA Management Development Program
Highland Park Community College 1976 — 1978
Associates Degree, Business Administration
Daralyn Jefferson's ChaseCom Experience August 2006 - May 2007
Job General Manager at Uhaul
Industry Graphic Design
Experience
Uhaul June 2012 - Present
Tax Masters July 2009 - March 2011
Tax Masters July 2009 - March 2011
Convergys November 2007 - March 2009
ChaseCom August 2006 - May 2007
Skills
Certified to do Forklift, Propane certified, Customer Satisfaction, Customer Service, Invoicing, Visio, Access, Call Center, Windows, Outlook, Leadership, Microsoft Office, Public Speaking, Microsoft Word, PowerPoint, Training, Microsoft Excel, Team Building, Social Media, Technical Support, Data Entry, Management, Social Networking, Event Planning, Budgets
Education
Houston Community College 2005 — 2017
Graphic Designer, Associates in Graphic Arts and technology
John W. North High School 2002 — 2003
Advanced High School Diploma
Houston Community College
In pursuit of Bachelor Degree, Graphic Design
Uhaul June 2012 - Present
Tax Masters July 2009 - March 2011
Tax Masters July 2009 - March 2011
Convergys November 2007 - March 2009
ChaseCom August 2006 - May 2007
Skills
Certified to do Forklift, Propane certified, Customer Satisfaction, Customer Service, Invoicing, Visio, Access, Call Center, Windows, Outlook, Leadership, Microsoft Office, Public Speaking, Microsoft Word, PowerPoint, Training, Microsoft Excel, Team Building, Social Media, Technical Support, Data Entry, Management, Social Networking, Event Planning, Budgets
Education
Houston Community College 2005 — 2017
Graphic Designer, Associates in Graphic Arts and technology
John W. North High School 2002 — 2003
Advanced High School Diploma
Houston Community College
In pursuit of Bachelor Degree, Graphic Design
Jean-Carlo Enríquez Jean-Carlo Enríquez's ChaseCom Experience January 2007 - August 2007
Job Business Development Manager at Reliant Energy
Industry Oil & Energy
Experience
NRG-Reliant September 2014 - Present
NRG-Reliant June 2012 - September 2014
Reliant September 2011 - June 2012
Reliant January 2008 - September 2011
Arbitron August 2007 - December 2007
ChaseCom January 2007 - August 2007
Ranger American - ADT August 2006 - January 2007
Skills
Energy, Energy Markets, SAP, Commodity Markets, Natural Gas, Smart Grid, Analysis, Contract Management, Renewable Energy, Pricing, Process Improvement, Business Process..., Project Management, Contract Negotiation, Strategic Planning, Leadership, Project Planning, Procurement, Management, Customer Service, Sales, Training, Team Building, Marketing, Cross-functional Team..., Strategy, Electricity Markets, Demand Response, Business Development, Forecasting, CRM, Business Analysis, Competitive Analysis, Market Analysis
Education
University of Houston-Downtown
Houston Community College
Associate of Arts (A.A.)
NRG-Reliant September 2014 - Present
NRG-Reliant June 2012 - September 2014
Reliant September 2011 - June 2012
Reliant January 2008 - September 2011
Arbitron August 2007 - December 2007
ChaseCom January 2007 - August 2007
Ranger American - ADT August 2006 - January 2007
Skills
Energy, Energy Markets, SAP, Commodity Markets, Natural Gas, Smart Grid, Analysis, Contract Management, Renewable Energy, Pricing, Process Improvement, Business Process..., Project Management, Contract Negotiation, Strategic Planning, Leadership, Project Planning, Procurement, Management, Customer Service, Sales, Training, Team Building, Marketing, Cross-functional Team..., Strategy, Electricity Markets, Demand Response, Business Development, Forecasting, CRM, Business Analysis, Competitive Analysis, Market Analysis
Education
University of Houston-Downtown
Houston Community College
Associate of Arts (A.A.)
Eva Scott's ChaseCom Experience March 2006 - November 2007
Job Supervisor at Medical Transportation Managment
Industry Human Resources
Experience
Medical Transportation Managment September 2013 - Present
BNY Mellon February 2011 - March 2012
LifeGift March 2009 - December 2010
ChaseCom March 2006 - November 2007
Stay at home mom April 2003 - March 2006
WorldCom March 1999 - April 2003
Skills
Workforce Management, Quality Assurance, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Lotus, SAP, NICE Call Recording, E-Verify, ADP Payroll, ADP E-Time, Paycor, iPay, Cisco, AS400, Typing, 10 Key, Organization, Interpersonal Skill, Supervisory Experience, Multi Tasking, Meet Deadlines, Independent Thinking, Following Up, Attention to detail, Team Building, Process Improvement, Coaching, Customer Satisfaction, Customer Service, Training
Education
University of Phoenix 2014 — 2015
Bachelor's Degree, Human Services, General
University of Phoenix 2008 — 2010
Associate's Degree, Business Administration and Management, General, 3.4
Willowridge
Willowridge
Medical Transportation Managment September 2013 - Present
BNY Mellon February 2011 - March 2012
LifeGift March 2009 - December 2010
ChaseCom March 2006 - November 2007
Stay at home mom April 2003 - March 2006
WorldCom March 1999 - April 2003
Skills
Workforce Management, Quality Assurance, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Lotus, SAP, NICE Call Recording, E-Verify, ADP Payroll, ADP E-Time, Paycor, iPay, Cisco, AS400, Typing, 10 Key, Organization, Interpersonal Skill, Supervisory Experience, Multi Tasking, Meet Deadlines, Independent Thinking, Following Up, Attention to detail, Team Building, Process Improvement, Coaching, Customer Satisfaction, Customer Service, Training
Education
University of Phoenix 2014 — 2015
Bachelor's Degree, Human Services, General
University of Phoenix 2008 — 2010
Associate's Degree, Business Administration and Management, General, 3.4
Willowridge
Willowridge
Yvette Cafaro's ChaseCom Experience November 1998 - October 2000
Job Senior Project Manager at Avaya
Industry Internet
Experience
Avaya March 2015 - Present
AgencyRx November 2012 - March 2015
LiveMind July 2010 - September 2012
Mercatus3 July 2010 - August 2012
Weight Watchers September 2008 - April 2010
Weight Watchers May 2005 - July 2007
WeightWatchers.com February 2003 - May 2005
Weight Watchers July 2001 - February 2003
WeightWatchers.com October 2000 - July 2001
CHASE.COM November 1998 - October 2000
Skills
Project Management, Content Management, Change Management, Project Planning, Process Scheduler, Quality Control, Process Engineering, Risk Management, Management, Requirements Analysis, Customer Service, Marketing, Advertising, Web Site Production, Directing, SDLC, Quality Assurance, Start-ups, Cross-functional Team..., PMP, Software Project..., Team Building, Process Improvement, PMO
Education
Rochester Institute of Technology 1997 — 1998
Master's of Science, Career & Human Resource Development
Rochester Institute of Technology 1991 — 1996
BS, Hotel and Resort Management
Avaya March 2015 - Present
AgencyRx November 2012 - March 2015
LiveMind July 2010 - September 2012
Mercatus3 July 2010 - August 2012
Weight Watchers September 2008 - April 2010
Weight Watchers May 2005 - July 2007
WeightWatchers.com February 2003 - May 2005
Weight Watchers July 2001 - February 2003
WeightWatchers.com October 2000 - July 2001
CHASE.COM November 1998 - October 2000
Skills
Project Management, Content Management, Change Management, Project Planning, Process Scheduler, Quality Control, Process Engineering, Risk Management, Management, Requirements Analysis, Customer Service, Marketing, Advertising, Web Site Production, Directing, SDLC, Quality Assurance, Start-ups, Cross-functional Team..., PMP, Software Project..., Team Building, Process Improvement, PMO
Education
Rochester Institute of Technology 1997 — 1998
Master's of Science, Career & Human Resource Development
Rochester Institute of Technology 1991 — 1996
BS, Hotel and Resort Management
Fauchon DeGrate's ChaseCom Experience June 2003 - August 2006
Job
Industry Insurance
Experience
Travelers March 2008 - May 2012
Metro Transit Authority/Riverway August 2006 - September 2007
ChaseCom June 2003 - August 2006
Bell South/Effective Teleservices Incorporated August 2002 - January 2003
Skills
Customer Service
Education
Stephen F. Austin State University
Secondary Education
Texas Southern University
Secondary Education
University of Houston
Speech Language Pathology
Travelers March 2008 - May 2012
Metro Transit Authority/Riverway August 2006 - September 2007
ChaseCom June 2003 - August 2006
Bell South/Effective Teleservices Incorporated August 2002 - January 2003
Skills
Customer Service
Education
Stephen F. Austin State University
Secondary Education
Texas Southern University
Secondary Education
University of Houston
Speech Language Pathology
Casey Eaglin Casey Eaglin's ChaseCom Experience November 2000 - January 2003
Job Oil & Energy Professional
Industry Oil & Energy
Experience
McJunkin Redman Corporation May 2011 - May 2012
American Pride Construction May 2009 - April 2011
GE Energy May 2008 - May 2009
Siemens AG February 2007 - May 2008
Taylor, Klein & Meyers January 2003 - February 2007
ChaseCom November 2000 - January 2003
Skills
Office Systems and..., Payroll Administration, Business Communications, Attendance Management, Organizing / File..., Scheduling Expertise, Supervisory Management, Meeting / Shipping..., Expense Account..., Marketing, Collections, Microsoft Office, Microsoft Excel, Microsoft Word, SAP, WebEx, Visio, Logistics, Meeting Scheduling, Articulation, Confidentiality, Conflict Resolution, Customer Service, Sales Management, Office Administration, Computer Repair, Telecommunications, Telemarketing
Education
University of Phoenix 2010 — 2012
associates of arts business administration
McJunkin Redman Corporation May 2011 - May 2012
American Pride Construction May 2009 - April 2011
GE Energy May 2008 - May 2009
Siemens AG February 2007 - May 2008
Taylor, Klein & Meyers January 2003 - February 2007
ChaseCom November 2000 - January 2003
Skills
Office Systems and..., Payroll Administration, Business Communications, Attendance Management, Organizing / File..., Scheduling Expertise, Supervisory Management, Meeting / Shipping..., Expense Account..., Marketing, Collections, Microsoft Office, Microsoft Excel, Microsoft Word, SAP, WebEx, Visio, Logistics, Meeting Scheduling, Articulation, Confidentiality, Conflict Resolution, Customer Service, Sales Management, Office Administration, Computer Repair, Telecommunications, Telemarketing
Education
University of Phoenix 2010 — 2012
associates of arts business administration
Brandon B Cradeur Brandon B Cradeur's ChaseCom Experience January 1998 - June 2001
Job Chief Financial Officer at Spartan Energy Services, LLC
Industry Oil & Energy
Experience
Spartan Energy Services, LLC October 2013 - Present
Grant Thornton LLP May 2011 - September 2013
Denham Capital July 2008 - December 2010
Limestone Networks, Inc. 2008 - 2010
Ernst & Young Transaction Advisory Services June 2001 - July 2008
ChaseCom January 1998 - June 2001
Ernst & Young September 1995 - December 1997
Skills
Private Equity, Divestitures, Corporate Development, Business Development, Mergers, IPO, Due Diligence, Restructuring, Financial Modeling, Financial Analysis, Valuation, Corporate Finance, Management Consulting, Acquisition Integration, Business Strategy, Accounting, Strategic Planning, Internal Controls, Financial Reporting, Mergers & Acquisitions, Finance, Strategy, Business Planning, Consulting, Executive Management, Leadership
Education
Jones Graduate School of Business, Rice University 2001 — 2001
Enterprise Exchange Executive Certification Program, Business Administration and Management, General
Louisiana State University 1990 — 1995
Bach, Business
Louisiana State University @ Eunice 1990 — 1992
Associates, Arts
Spartan Energy Services, LLC October 2013 - Present
Grant Thornton LLP May 2011 - September 2013
Denham Capital July 2008 - December 2010
Limestone Networks, Inc. 2008 - 2010
Ernst & Young Transaction Advisory Services June 2001 - July 2008
ChaseCom January 1998 - June 2001
Ernst & Young September 1995 - December 1997
Skills
Private Equity, Divestitures, Corporate Development, Business Development, Mergers, IPO, Due Diligence, Restructuring, Financial Modeling, Financial Analysis, Valuation, Corporate Finance, Management Consulting, Acquisition Integration, Business Strategy, Accounting, Strategic Planning, Internal Controls, Financial Reporting, Mergers & Acquisitions, Finance, Strategy, Business Planning, Consulting, Executive Management, Leadership
Education
Jones Graduate School of Business, Rice University 2001 — 2001
Enterprise Exchange Executive Certification Program, Business Administration and Management, General
Louisiana State University 1990 — 1995
Bach, Business
Louisiana State University @ Eunice 1990 — 1992
Associates, Arts
Oscar E. Zeno Jr. Oscar E. Zeno Jr.'s ChaseCom Experience January 2005 - November 2005
Job Overnight Stocker at Walmart
Industry Retail
Experience
Walmart August 2012 - Present
Health Help January 2008 - June 2012
ChaseCom January 2005 - November 2005
Education
Westwood College-Houston South 2004 — 2005
Associate's degree, CNE
L.V. High Tower High School 1999 — 2003
Walmart August 2012 - Present
Health Help January 2008 - June 2012
ChaseCom January 2005 - November 2005
Education
Westwood College-Houston South 2004 — 2005
Associate's degree, CNE
L.V. High Tower High School 1999 — 2003
Jomoso Wilson's ChaseCom Experience April 2005 - August 2005
Job Educator (high school)
Industry Education Management
Experience
LMISD August 2015 - Present
Revention March 2015 - Present
AT&T November 2012 - March 2015
Distinctive Soles February 2012 - August 2014
Finish Line April 2012 - October 2012
Brock November 2011 - February 2012
Verizon Wireless June 2005 - April 2009
ChaseCom April 2005 - August 2005
Convergys October 2003 - March 2004
Kellogg Brown & Root April 1998 - January 2000
Skills
Troubleshooting, Outlook, Blackberry, XP, Software Installation, Direct Sales, Online Marketing, Shipping/receiving, Inventory Control, Inventory Management, Wireless Networking, Call Center, Customer Satisfaction, Computer Hardware, Telecommunications, Wireless, Windows, Technical Support, Networking, Customer Experience, Windows 7, Team Leadership, Windows Vista, Leadership, Firewalls, Hardware, VoIP, Cellular Communications, Computer Network..., Mobile Devices, Help Desk Support, Mobile Technology, Operating Systems, Employee Training, Blackberry Enterprise..., Customer Service, Active Directory, Sales, Windows XP, Vendor Management, Call Centers, Customer Retention, Distribution Center..., Software Documentation, System Deployment, TCP/IP
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Environmental Science
College of the Mainland 2009 — 2010
Education
Texas State Technical College 1997 — 1998
OSHA
LMISD August 2015 - Present
Revention March 2015 - Present
AT&T November 2012 - March 2015
Distinctive Soles February 2012 - August 2014
Finish Line April 2012 - October 2012
Brock November 2011 - February 2012
Verizon Wireless June 2005 - April 2009
ChaseCom April 2005 - August 2005
Convergys October 2003 - March 2004
Kellogg Brown & Root April 1998 - January 2000
Skills
Troubleshooting, Outlook, Blackberry, XP, Software Installation, Direct Sales, Online Marketing, Shipping/receiving, Inventory Control, Inventory Management, Wireless Networking, Call Center, Customer Satisfaction, Computer Hardware, Telecommunications, Wireless, Windows, Technical Support, Networking, Customer Experience, Windows 7, Team Leadership, Windows Vista, Leadership, Firewalls, Hardware, VoIP, Cellular Communications, Computer Network..., Mobile Devices, Help Desk Support, Mobile Technology, Operating Systems, Employee Training, Blackberry Enterprise..., Customer Service, Active Directory, Sales, Windows XP, Vendor Management, Call Centers, Customer Retention, Distribution Center..., Software Documentation, System Deployment, TCP/IP
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Environmental Science
College of the Mainland 2009 — 2010
Education
Texas State Technical College 1997 — 1998
OSHA
Shamere Davis Shamere Davis's ChaseCom Experience July 2001 - May 2004
Job Project Coordinator/ Skilled Electrical Technician/ Scheduler
Industry Consumer Services
Experience
Cor-Pro Systems, Inc April 2014 - Present
General Dynamics Information Technology September 2013 - March 2014
Stone Hill Apartments July 2008 - August 2010
Power Generator Equipment Repairer May 2004 - May 2008
ChaseCom July 2001 - May 2004
Skills
Team Leadership, Troubleshooting, Blueprint Reading, Schematic, Telecommunications, Networking, Technical Support, Leadership, Customer Satisfaction, Cross-functional Team..., Customer Service, Visio
Education
Everest College-Arlington 2010 — 2011
Certificate, Electrical Technician
Texas Southern University 2001 — 2004
Computer Science
Wilmer Hutchins High School 1998 — 2001
Diploma
ATI Technical Institute
Cor-Pro Systems, Inc April 2014 - Present
General Dynamics Information Technology September 2013 - March 2014
Stone Hill Apartments July 2008 - August 2010
Power Generator Equipment Repairer May 2004 - May 2008
ChaseCom July 2001 - May 2004
Skills
Team Leadership, Troubleshooting, Blueprint Reading, Schematic, Telecommunications, Networking, Technical Support, Leadership, Customer Satisfaction, Cross-functional Team..., Customer Service, Visio
Education
Everest College-Arlington 2010 — 2011
Certificate, Electrical Technician
Texas Southern University 2001 — 2004
Computer Science
Wilmer Hutchins High School 1998 — 2001
Diploma
ATI Technical Institute
Arlean Lettsome-Moore Arlean Lettsome-Moore's ChaseCom Experience January 2003 - August 2004
Job Project Manager at Thomson Reuters
Industry Information Technology and Services
Arthur Lattimore MBA Arthur Lattimore MBA's ChaseCom Experience 2006 - 2007
Job System Administrator at Southwestern Energy
Industry Information Technology and Services
Experience
Southwestern Energy January 2014 - Present
Southwestern Energy December 2012 - January 2014
Consolidated Graphics May 2012 - October 2012
Consolidated Graphics April 2010 - May 2012
Verizon Wireless July 2007 - August 2009
ChaseCom 2006 - 2007
Skills
Process Improvement, Project Management, Customer Service, Vendor Management, Technical Support, Management, Outlook, Networking, SAP, Troubleshooting, Training, Microsoft Office, XP, Windows 7, Call Centers, Disaster Recovery, Customer Satisfaction, Hardware, SDLC, Microsoft Exchange, Software Documentation, Help Desk Support, Visio, Team Leadership, Access, System Administration, Windows XP
Education
Prairie View A&M University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Colorado Technical University 2009 — 2011
Bachelors in Business Administration, Project Management, Summa Cum Laude
Southwestern Energy January 2014 - Present
Southwestern Energy December 2012 - January 2014
Consolidated Graphics May 2012 - October 2012
Consolidated Graphics April 2010 - May 2012
Verizon Wireless July 2007 - August 2009
ChaseCom 2006 - 2007
Skills
Process Improvement, Project Management, Customer Service, Vendor Management, Technical Support, Management, Outlook, Networking, SAP, Troubleshooting, Training, Microsoft Office, XP, Windows 7, Call Centers, Disaster Recovery, Customer Satisfaction, Hardware, SDLC, Microsoft Exchange, Software Documentation, Help Desk Support, Visio, Team Leadership, Access, System Administration, Windows XP
Education
Prairie View A&M University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Colorado Technical University 2009 — 2011
Bachelors in Business Administration, Project Management, Summa Cum Laude
Jeremy Johnston, MBA Jeremy Johnston, MBA's ChaseCom Experience 2003 - 2004
Job Vice President, Operations and Account Management
Industry Outsourcing/Offshoring
Experience
PCCW Teleservices March 2006 - Present
TMG Marketing 2004 - 2006
ChaseCom 2003 - 2004
West Corp February 2000 - August 2003
Skills
Call Centers, Account Management, Call Center, Team Building, Operations Management, Customer Experience, BPO, Strategic Planning, Process Improvement, Customer Satisfaction, Outsourcing, Coaching, CRM, Leadership, Problem Solving
Education
Ohio University 2011 — 2012
Professional MBA, Business
Texas Tech University - Rawls College of Business 1997 — 2003
Bachelor, Business Administration
PCCW Teleservices March 2006 - Present
TMG Marketing 2004 - 2006
ChaseCom 2003 - 2004
West Corp February 2000 - August 2003
Skills
Call Centers, Account Management, Call Center, Team Building, Operations Management, Customer Experience, BPO, Strategic Planning, Process Improvement, Customer Satisfaction, Outsourcing, Coaching, CRM, Leadership, Problem Solving
Education
Ohio University 2011 — 2012
Professional MBA, Business
Texas Tech University - Rawls College of Business 1997 — 2003
Bachelor, Business Administration
Jarrod Wilkins Jarrod Wilkins's ChaseCom Experience 2002 - 2006
Job Serial Entrepreneur
Industry Internet
Experience
212 Degree Marketing Group LLC August 2004 - Present
PreCash April 2007 - July 2008
Poplabs 2008 - 2008
ChaseCom 2002 - 2006
Skills
Leadership, Business Development, Sales Management, Sales, Call Center, B2B, Marketing, Account Management, Lead Generation, Strategic Planning, Salesforce.com, Email Marketing, Online Advertising, Customer Service, Marketing Strategy
Education
Houston Community College 2006 — 2008
Associates, Mass Communications
212 Degree Marketing Group LLC August 2004 - Present
PreCash April 2007 - July 2008
Poplabs 2008 - 2008
ChaseCom 2002 - 2006
Skills
Leadership, Business Development, Sales Management, Sales, Call Center, B2B, Marketing, Account Management, Lead Generation, Strategic Planning, Salesforce.com, Email Marketing, Online Advertising, Customer Service, Marketing Strategy
Education
Houston Community College 2006 — 2008
Associates, Mass Communications
Rosalyn Parks Rosalyn Parks's ChaseCom Experience June 2006 - September 2007
Job Call Center Team Leader at Kelsey Seybold Clinic
Industry Insurance
Experience
Kelsey Seybold Clinic June 2011 - Present
MAXIMUS November 2009 - June 2011
Coventry Healthcare March 2008 - November 2009
ChaseCom June 2006 - September 2007
Aon Hewitt April 2004 - March 2006
JP Morgan Chase Bank January 2002 - April 2005
VALIC 1998 - 2000
Skills
Training, Process Improvement, Management, Customer Satisfaction, Customer Service, Employee Benefits, Benefits Administration, Coaching, Cross-functional Team..., Staff Development, Interviews, Leadership, Microsoft Word, Call Centers, Team Building, Troubleshooting, Sales, Insurance, Employee Relations, Microsoft Excel, Performance Management, Human Resources, Microsoft Office, Outlook
Education
University of Houston-Downtown 2008 — 2010
Psychology
Texas Southern University 2004 — 2008
Psychology
Kelsey Seybold Clinic June 2011 - Present
MAXIMUS November 2009 - June 2011
Coventry Healthcare March 2008 - November 2009
ChaseCom June 2006 - September 2007
Aon Hewitt April 2004 - March 2006
JP Morgan Chase Bank January 2002 - April 2005
VALIC 1998 - 2000
Skills
Training, Process Improvement, Management, Customer Satisfaction, Customer Service, Employee Benefits, Benefits Administration, Coaching, Cross-functional Team..., Staff Development, Interviews, Leadership, Microsoft Word, Call Centers, Team Building, Troubleshooting, Sales, Insurance, Employee Relations, Microsoft Excel, Performance Management, Human Resources, Microsoft Office, Outlook
Education
University of Houston-Downtown 2008 — 2010
Psychology
Texas Southern University 2004 — 2008
Psychology
Lee'Andrew Peters, PHR Lee'Andrew Peters, PHR's ChaseCom Experience 2006 - 2007
Job Call Center Manager
Industry Hospital & Health Care
Experience
HealthHelp 2011 - Present
HealthHelp 2008 - 2011
ChaseCom 2006 - 2007
ChaseCom 2006 - 2007
Sears Holdings Corporation 2004 - 2005
Aegis Communications Group, INC 2001 - 2003
Skills
Training, Leadership, Call Centers, Customer Service, Recruiting, Management, Team Building, Human Resources, Coaching, Healthcare, Sales Management, Quality Assurance, Customer Satisfaction, Mentoring, Conflict Resolution, Performance Management, Staff Retention, Labor Relations
Education
Kaplan University 2007 — 2009
Bachelors of Management, Human Resource Management
HealthHelp 2011 - Present
HealthHelp 2008 - 2011
ChaseCom 2006 - 2007
ChaseCom 2006 - 2007
Sears Holdings Corporation 2004 - 2005
Aegis Communications Group, INC 2001 - 2003
Skills
Training, Leadership, Call Centers, Customer Service, Recruiting, Management, Team Building, Human Resources, Coaching, Healthcare, Sales Management, Quality Assurance, Customer Satisfaction, Mentoring, Conflict Resolution, Performance Management, Staff Retention, Labor Relations
Education
Kaplan University 2007 — 2009
Bachelors of Management, Human Resource Management
Sherise Dickerson Sherise Dickerson's ChaseCom Experience September 2005 - July 2007
Job Food Service Representative at HEB
Industry Retail
Experience
HEB November 2011 - Present
Mosaic Sales Solutions June 2011 - August 2011
Market Source November 2009 - February 2011
AT&T September 2007 - January 2009
AT&T September 2007 - January 2009
ChaseCom September 2005 - July 2007
Dillards October 2003 - August 2005
Skills
Retail, Sales, Customer Service, Troubleshooting, Customer Retention, Account Management, Marketing, Sales Management, Direct Sales, Sales Presentations, Employee Training, Training, Leadership, Time Management, Microsoft Excel, Microsoft Word, Inventory Management, Profit, PowerPoint, Outlook, Merchandising, Microsoft Office, Food, Data Entry
Education
University of Houston-Downtown 2008 — 2011
B.A, Humanities and
HEB November 2011 - Present
Mosaic Sales Solutions June 2011 - August 2011
Market Source November 2009 - February 2011
AT&T September 2007 - January 2009
AT&T September 2007 - January 2009
ChaseCom September 2005 - July 2007
Dillards October 2003 - August 2005
Skills
Retail, Sales, Customer Service, Troubleshooting, Customer Retention, Account Management, Marketing, Sales Management, Direct Sales, Sales Presentations, Employee Training, Training, Leadership, Time Management, Microsoft Excel, Microsoft Word, Inventory Management, Profit, PowerPoint, Outlook, Merchandising, Microsoft Office, Food, Data Entry
Education
University of Houston-Downtown 2008 — 2011
B.A, Humanities and
S C Shelton S C Shelton's ChaseCom Experience September 2003 - August 2004
Job Commissions Specialist at American General Securities, Inc.
Industry Financial Services
Experience
AIG Advisor Group May 2007 - Present
AIG Advisor Group February 2006 - May 2007
AIG VALIC October 2004 - February 2006
ChaseCom September 2003 - August 2004
ProMark Research October 2002 - January 2003
Education
Sam Houston State University 2002 — 2003
AIG Advisor Group May 2007 - Present
AIG Advisor Group February 2006 - May 2007
AIG VALIC October 2004 - February 2006
ChaseCom September 2003 - August 2004
ProMark Research October 2002 - January 2003
Education
Sam Houston State University 2002 — 2003
Sean Collins Sean Collins's ChaseCom Experience July 2001 - August 2005
Job CEO/ President
Industry Telecommunications
Experience
S4 Communications February 2008 - Present
Tulane Street Consulting 2005 - October 2008
ChaseCom July 2001 - August 2005
West March 1991 - July 2001
Skills
Customer Retention, Customer Acquisition, Inside Sales, Inbound Marketing, Outbound Marketing, Blended Call Center, Call Center, Leadership Development, Workforce Management, Customer Experience, Leadership, Coaching, Account Management, Vendor Management, Management, Call Centers, Strategic Partnerships, Time Management, Training, BPO, Talent Acquisition, Call Center Development, Executive Management, Sales Process, Business Development, B2B, Telemarketing, Employee Training, Operations Management, Customer Satisfaction, Contact Centers, Team Building, Strategy, New Business Development, Telecommunications, Financial Services, CRM, Sales Management, Temporary Placement, Lead Generation, Outsourcing, Sales, Strategic Planning, Program Management, Start-ups, Solution Selling, Process Improvement, SaaS, Finance, P&L Management
Education
The University of Texas at San Antonio 1989 — 1992
Business
S4 Communications February 2008 - Present
Tulane Street Consulting 2005 - October 2008
ChaseCom July 2001 - August 2005
West March 1991 - July 2001
Skills
Customer Retention, Customer Acquisition, Inside Sales, Inbound Marketing, Outbound Marketing, Blended Call Center, Call Center, Leadership Development, Workforce Management, Customer Experience, Leadership, Coaching, Account Management, Vendor Management, Management, Call Centers, Strategic Partnerships, Time Management, Training, BPO, Talent Acquisition, Call Center Development, Executive Management, Sales Process, Business Development, B2B, Telemarketing, Employee Training, Operations Management, Customer Satisfaction, Contact Centers, Team Building, Strategy, New Business Development, Telecommunications, Financial Services, CRM, Sales Management, Temporary Placement, Lead Generation, Outsourcing, Sales, Strategic Planning, Program Management, Start-ups, Solution Selling, Process Improvement, SaaS, Finance, P&L Management
Education
The University of Texas at San Antonio 1989 — 1992
Business
Shelly Renee Washington Shelly Renee Washington's ChaseCom Experience 1999 - 2001
Job Retail Associate Manager
Industry Wireless
Experience
T-Mobile July 2015 - Present
T-Mobile May 2015 - July 2015
20/20 Companies July 2014 - March 2015
20/20 Companies January 2014 - July 2014
Norvax January 2006 - January 2014
Universal Financial Group 2005 - 2005
AT&T 2003 - 2005
ChaseCom 1999 - 2001
West Teleservices 1995 - 1999
Skills
Insurance, Customer Relations, Customer Service, Account Management, Sales, Sales Management, Team Leadership, Training, Team Building, Call Center, Analysis, Process Improvement, Health Insurance, Quality Assurance, Microsoft Office, Direct Sales, Strategic Planning, Management, Microsoft Excel, Outlook, Business Strategy, Product Development, Business Analysis, Operations Management, Customer Satisfaction, New Business Development, Budgets, Change Management, Public Speaking, Coaching, Team Management, Marketing, Negotiation, Project Planning, PowerPoint, Project Management, Program Management, Marketing Strategy, Social Media, Product Management, CRM, Vendor Management, Business Development, Social Media Marketing, Forecasting, Business Planning, Recruiting, Performance Management, Cross-functional Team..., Leadership
Education
Prairie View A&M University 1990 — 1992
Education
Andress High School 1988 — 1990
Basic Skills, Required Classes
T-Mobile July 2015 - Present
T-Mobile May 2015 - July 2015
20/20 Companies July 2014 - March 2015
20/20 Companies January 2014 - July 2014
Norvax January 2006 - January 2014
Universal Financial Group 2005 - 2005
AT&T 2003 - 2005
ChaseCom 1999 - 2001
West Teleservices 1995 - 1999
Skills
Insurance, Customer Relations, Customer Service, Account Management, Sales, Sales Management, Team Leadership, Training, Team Building, Call Center, Analysis, Process Improvement, Health Insurance, Quality Assurance, Microsoft Office, Direct Sales, Strategic Planning, Management, Microsoft Excel, Outlook, Business Strategy, Product Development, Business Analysis, Operations Management, Customer Satisfaction, New Business Development, Budgets, Change Management, Public Speaking, Coaching, Team Management, Marketing, Negotiation, Project Planning, PowerPoint, Project Management, Program Management, Marketing Strategy, Social Media, Product Management, CRM, Vendor Management, Business Development, Social Media Marketing, Forecasting, Business Planning, Recruiting, Performance Management, Cross-functional Team..., Leadership
Education
Prairie View A&M University 1990 — 1992
Education
Andress High School 1988 — 1990
Basic Skills, Required Classes
Keyla Melendez's ChaseCom Experience May 2003 - September 2005
Job Document Control Lead
Industry Oil & Energy
Experience
Valerus February 2014 - Present
CB&I October 2005 - January 2014
ChaseCom May 2003 - September 2005
Skills
Lotus Notes, Livelink, Document Control Lead, Windows XP Pro, Access, Adobe Acrobat, Windows & Mac operating..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows NT, Adobe Professional, Internet, FTP software, Spanish-English, Employee Training, Reports Analysis, FEED, EPC, EDMS, Oil & Gas Industry, Document Management, Documentum, Petrochemical, Oil/Gas, Software Documentation, Onshore, Gas, LNG, Spreadsheets, Gas Processing, Refineries, SharePoint, Supervisory Skills, Completion, Petroleum, Organization, Oil & Gas
Education
Houston Community College 2002 — 2004
Alief Elsik High School 1998 — 2002
Valerus February 2014 - Present
CB&I October 2005 - January 2014
ChaseCom May 2003 - September 2005
Skills
Lotus Notes, Livelink, Document Control Lead, Windows XP Pro, Access, Adobe Acrobat, Windows & Mac operating..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows NT, Adobe Professional, Internet, FTP software, Spanish-English, Employee Training, Reports Analysis, FEED, EPC, EDMS, Oil & Gas Industry, Document Management, Documentum, Petrochemical, Oil/Gas, Software Documentation, Onshore, Gas, LNG, Spreadsheets, Gas Processing, Refineries, SharePoint, Supervisory Skills, Completion, Petroleum, Organization, Oil & Gas
Education
Houston Community College 2002 — 2004
Alief Elsik High School 1998 — 2002
LaToya Payne's ChaseCom Experience August 2005 - May 2009
Job Receptionist at H&R Block
Industry Consumer Services
Experience
H&R Block January 2015 - Present
Live Ops June 2010 - Present
Jackson Hewitt Tax Service, Inc. December 2012 - April 2014
ChaseCom August 2005 - May 2009
Skills
Computer Network..., Customer Service, Computer Software..., Tax Preparation, Payroll, Data Entry, Financial Statements, Peachtree, Account Reconciliation, Outlook, GAAP, Journal Entries, Spreadsheets, Call Centers, Employee Benefits, Microsoft Excel, Office Administration, Sarbanes-Oxley, Administrative..., Invoicing, Accounts Payable, Accounts Receivable, QuickBooks
Education
Houston Community College 2014 — 2015
Associate's degree, Cosmetology, Barber/Styling, and Nail Instructor
University of Houston 2013 — 2016
Bachelor's Degree, Business Accounting
Houston Community College 2009 — 2012
Associate's Degree, Business Administration and Management, General
H&R Block January 2015 - Present
Live Ops June 2010 - Present
Jackson Hewitt Tax Service, Inc. December 2012 - April 2014
ChaseCom August 2005 - May 2009
Skills
Computer Network..., Customer Service, Computer Software..., Tax Preparation, Payroll, Data Entry, Financial Statements, Peachtree, Account Reconciliation, Outlook, GAAP, Journal Entries, Spreadsheets, Call Centers, Employee Benefits, Microsoft Excel, Office Administration, Sarbanes-Oxley, Administrative..., Invoicing, Accounts Payable, Accounts Receivable, QuickBooks
Education
Houston Community College 2014 — 2015
Associate's degree, Cosmetology, Barber/Styling, and Nail Instructor
University of Houston 2013 — 2016
Bachelor's Degree, Business Accounting
Houston Community College 2009 — 2012
Associate's Degree, Business Administration and Management, General
Morgan Smith Morgan Smith's ChaseCom Experience 1998 - 2007
Job Vice President Channel Marketing, NRG Energy
Industry Utilities
Experience
NRG Energy 2008 - Present
Harte-Hanks Direct Marketing 2007 - 2008
ChaseCom 1998 - 2007
West Corporation 1996 - 1998
West Corporation 1993 - 1996
Skills
Call Center, Business Development, Vendor Management, Customer Acquisition, Sales Management, Strategic Planning, Process Improvement, Cross-functional Team..., CRM, BPO, Account Management, Direct Marketing, Sales, B2B, Team Building, Leadership, Outsourcing, Marketing, Marketing Strategy, Strategic Partnerships, Project Management, Multi-channel Marketing, Customer Experience, Telemarketing, Customer Retention, P&L Management, Strategy, Telecommunications, Call Centers, Sales Operations, Direct Sales, Management, Lead Generation, Sales Process
Education
The University of Texas at San Antonio
Communications
NRG Energy 2008 - Present
Harte-Hanks Direct Marketing 2007 - 2008
ChaseCom 1998 - 2007
West Corporation 1996 - 1998
West Corporation 1993 - 1996
Skills
Call Center, Business Development, Vendor Management, Customer Acquisition, Sales Management, Strategic Planning, Process Improvement, Cross-functional Team..., CRM, BPO, Account Management, Direct Marketing, Sales, B2B, Team Building, Leadership, Outsourcing, Marketing, Marketing Strategy, Strategic Partnerships, Project Management, Multi-channel Marketing, Customer Experience, Telemarketing, Customer Retention, P&L Management, Strategy, Telecommunications, Call Centers, Sales Operations, Direct Sales, Management, Lead Generation, Sales Process
Education
The University of Texas at San Antonio
Communications
Marques Hill Marques Hill's ChaseCom Experience 2002 - 2007
Job Sales Lead for Blinds.com
Industry Consumer Services
Experience
Blinds.com August 2011 - Present
ThinOps Communications 2009 - 2011
ChaseCom 2002 - 2007
Skills
Sales, Customer Service, B2B, Call Center, Team Leadership, Sales Management, Inventory Management, Account Management, Strategic Planning, Team Building, Quality Assurance, Networking, Microsoft Office, PowerPoint, Coaching, Marketing, Telecommunications, Online Advertising, Microsoft Excel, Retail, Customer Satisfaction, Call Centers, Workforce Management, Leadership, Advertising, New Business Development, E-commerce, Marketing Strategy, Windows, Microsoft Word
Education
LSU Shreveport 1996 — 1999
University of Alabama at Birmingham 1995 — 1996
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1995
None, Mathematics
Blinds.com August 2011 - Present
ThinOps Communications 2009 - 2011
ChaseCom 2002 - 2007
Skills
Sales, Customer Service, B2B, Call Center, Team Leadership, Sales Management, Inventory Management, Account Management, Strategic Planning, Team Building, Quality Assurance, Networking, Microsoft Office, PowerPoint, Coaching, Marketing, Telecommunications, Online Advertising, Microsoft Excel, Retail, Customer Satisfaction, Call Centers, Workforce Management, Leadership, Advertising, New Business Development, E-commerce, Marketing Strategy, Windows, Microsoft Word
Education
LSU Shreveport 1996 — 1999
University of Alabama at Birmingham 1995 — 1996
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1995
None, Mathematics
Chris Newsome Chris Newsome's ChaseCom Experience June 2003 - February 2004
Job Self Entreprenuer
Industry Information Services
Experience
Skinny Body Care May 2014 - Present
PreCash October 2008 - October 2011
COS March 2005 - January 2008
ChaseCom June 2003 - February 2004
MWade Travel January 2002 - January 2004
Kroger January 2002 - January 2003
United States Postal Service January 1998 - January 2001
Skills
Process Scheduler, Inventory Management, Budgets, Access, Time Management, Data Entry, Customer Service, Training, Problem Solving, Leadership, Marketing, Social Media Marketing, Call Centers, Social Networking, Microsoft Office, Social Media, Sales, Small Business, Microsoft Word, Team Building, Team Leadership, Management, PowerPoint, Marketing Strategy
Education
Texas A&M University-Corpus Christi 2013 — 2014
Medical/Clinical Assistant
Houston Community College 2009 — 2010
Chinese Community Center 2003 — 2003
Certification, Business Administration and Management, General
Skinny Body Care May 2014 - Present
PreCash October 2008 - October 2011
COS March 2005 - January 2008
ChaseCom June 2003 - February 2004
MWade Travel January 2002 - January 2004
Kroger January 2002 - January 2003
United States Postal Service January 1998 - January 2001
Skills
Process Scheduler, Inventory Management, Budgets, Access, Time Management, Data Entry, Customer Service, Training, Problem Solving, Leadership, Marketing, Social Media Marketing, Call Centers, Social Networking, Microsoft Office, Social Media, Sales, Small Business, Microsoft Word, Team Building, Team Leadership, Management, PowerPoint, Marketing Strategy
Education
Texas A&M University-Corpus Christi 2013 — 2014
Medical/Clinical Assistant
Houston Community College 2009 — 2010
Chinese Community Center 2003 — 2003
Certification, Business Administration and Management, General
Danicel (Oquendo) Whitaker Danicel (Oquendo) Whitaker's ChaseCom Experience May 1999 - December 2007
Job Vice President, Customer & Ridership Services at METRO
Industry Transportation/Trucking/Railroad
Experience
METRO August 2013 - Present
Metropolitan Transportation Authority - METRO 2008 - August 2013
ChaseCom, SBC 2007 - 2008
ChaseCom May 1999 - December 2007
MTA 1994 - 1998
Skills
Key Performance..., Organizational..., Relationship Management, Marketing Strategy, Call Center, Operations Management, Contract Negotiation, Leadership, Project Management, Training, Strategy, Process Improvement, Human Capital, Management, Recruiting, Outsourcing, Business Process..., Sales, Performance Management, Account Management, Sales Operations, Call Centers, Program Management, Coaching, Marketing, CRM, Sales Management, Customer Retention, Public Transport, Customer Experience, Customer Satisfaction, New Business Development, Transportation, Six Sigma, Transportation Planning, Team Building, Analysis, Customer Service, Budgets, Cross-functional Team..., Vendor Management, Logistics, Change Management, Strategic Planning, Project Planning, Team Leadership, Contract Management, Business Development, Leadership Development
Education
University of Houston 2001 — 2003
BS, Interdisciplinary & Psychology Studies
james monroe high shcool
METRO August 2013 - Present
Metropolitan Transportation Authority - METRO 2008 - August 2013
ChaseCom, SBC 2007 - 2008
ChaseCom May 1999 - December 2007
MTA 1994 - 1998
Skills
Key Performance..., Organizational..., Relationship Management, Marketing Strategy, Call Center, Operations Management, Contract Negotiation, Leadership, Project Management, Training, Strategy, Process Improvement, Human Capital, Management, Recruiting, Outsourcing, Business Process..., Sales, Performance Management, Account Management, Sales Operations, Call Centers, Program Management, Coaching, Marketing, CRM, Sales Management, Customer Retention, Public Transport, Customer Experience, Customer Satisfaction, New Business Development, Transportation, Six Sigma, Transportation Planning, Team Building, Analysis, Customer Service, Budgets, Cross-functional Team..., Vendor Management, Logistics, Change Management, Strategic Planning, Project Planning, Team Leadership, Contract Management, Business Development, Leadership Development
Education
University of Houston 2001 — 2003
BS, Interdisciplinary & Psychology Studies
james monroe high shcool
Alvin T. Douglas Alvin T. Douglas's ChaseCom Experience February 2004 - July 2006
Job Manager Corporate Accounting @ Service Corporation International (SCI)
Industry Consumer Services
Experience
Service Corporation International ( SCI ) October 2008 - Present
Empyrean Benefit Solutions August 2006 - September 2008
ChaseCom February 2004 - July 2006
Citigroup 1997 - 2004
Skills
Process Improvement, Strategic Planning, Customer Service, Team Building, Call Center
Education
Sam Houston State University 1991 — 1996
Bachelor Business Administration, Business (Finance)
Cisco Junior College
transferred, Communications
Hearne High School
Service Corporation International ( SCI ) October 2008 - Present
Empyrean Benefit Solutions August 2006 - September 2008
ChaseCom February 2004 - July 2006
Citigroup 1997 - 2004
Skills
Process Improvement, Strategic Planning, Customer Service, Team Building, Call Center
Education
Sam Houston State University 1991 — 1996
Bachelor Business Administration, Business (Finance)
Cisco Junior College
transferred, Communications
Hearne High School
Rich Coathup Rich Coathup's ChaseCom Experience November 2003 - July 2005
Job LoanSoft Programmer at Cornerstone Home Lending, Inc.
Industry Financial Services
Experience
Cornerstone Home Lending, Inc. August 2010 - Present
ThinOps Communications October 2009 - August 2010
Loomis October 2008 - August 2009
Bernard Hodes Group (HodesIQ) February 2008 - October 2008
National Processing Company (NPC) July 2005 - February 2008
ChaseCom November 2003 - July 2005
Sungard Energy Systems February 2002 - August 2003
Enron Net Works September 2000 - December 2001
ReservationSource.com August 2000 - September 2000
Cerner Corporation June 1998 - April 2000
Skills
ASP.NET, C#, Visual Basic, XML, JavaScript, SQL, Microsoft SQL Server, Software Development, .NET, Web Applications, Business Intelligence, VB.NET, Visual Studio, Oracle, Crystal Reports, Integration, T-SQL, HTML, ASP, Web Development
Education
Northwest Missouri State University 1996 — 1998
BS, Computer Science
Sam Houston State University 1995 — 1996
Vermont Technical College 1990 — 1991
A.E., Electrical and Electronics Engineering Technology
Vermont Technical College 1987 — 1989
A.E., Computer Technology
North Country Union High School 1983 — 1987
Diploma
Cornerstone Home Lending, Inc. August 2010 - Present
ThinOps Communications October 2009 - August 2010
Loomis October 2008 - August 2009
Bernard Hodes Group (HodesIQ) February 2008 - October 2008
National Processing Company (NPC) July 2005 - February 2008
ChaseCom November 2003 - July 2005
Sungard Energy Systems February 2002 - August 2003
Enron Net Works September 2000 - December 2001
ReservationSource.com August 2000 - September 2000
Cerner Corporation June 1998 - April 2000
Skills
ASP.NET, C#, Visual Basic, XML, JavaScript, SQL, Microsoft SQL Server, Software Development, .NET, Web Applications, Business Intelligence, VB.NET, Visual Studio, Oracle, Crystal Reports, Integration, T-SQL, HTML, ASP, Web Development
Education
Northwest Missouri State University 1996 — 1998
BS, Computer Science
Sam Houston State University 1995 — 1996
Vermont Technical College 1990 — 1991
A.E., Electrical and Electronics Engineering Technology
Vermont Technical College 1987 — 1989
A.E., Computer Technology
North Country Union High School 1983 — 1987
Diploma
Kirsten Skinner's ChaseCom Experience April 2005 - August 2005
Job Domestic operations manager at SkinnerMassey Productions
Industry Consumer Services
Experience
Dish Network September 2015 - Present
Riverway Business Services June 2015 - June 2015
Skinner-Massey Solutions July 2013 - June 2015
Kohl's Department Stores July 2012 - July 2013
ChaseCom April 2005 - August 2005
Staffmark February 2004 - April 2005
Kades Corporation October 2003 - January 2004
Skills
Windows 7, Call Center, Process Scheduler, Networking, XP, Team Leadership, Software Documentation, Call Centers, Merchandising, Microsoft Office, Customer Service, Public Speaking, Customer Satisfaction, Data Entry, Budgets, Retail, Windows XP, Microsoft Word, Technical Support, Training
Education
San Jacinto College 2014 — 2018
Associate's Degree, Information Technology
San Jacinto College Central 2014 — 2016
Cisco networking
San Jacinto College 2005 — 2008
Associate of Arts (AA), English
Dish Network September 2015 - Present
Riverway Business Services June 2015 - June 2015
Skinner-Massey Solutions July 2013 - June 2015
Kohl's Department Stores July 2012 - July 2013
ChaseCom April 2005 - August 2005
Staffmark February 2004 - April 2005
Kades Corporation October 2003 - January 2004
Skills
Windows 7, Call Center, Process Scheduler, Networking, XP, Team Leadership, Software Documentation, Call Centers, Merchandising, Microsoft Office, Customer Service, Public Speaking, Customer Satisfaction, Data Entry, Budgets, Retail, Windows XP, Microsoft Word, Technical Support, Training
Education
San Jacinto College 2014 — 2018
Associate's Degree, Information Technology
San Jacinto College Central 2014 — 2016
Cisco networking
San Jacinto College 2005 — 2008
Associate of Arts (AA), English
Tamara Scharck Tamara Scharck's ChaseCom Experience February 2004 - September 2005
Job Account Manager at Pantheon Inc
Industry Computer Software
Experience
Scharck Photography October 2013 - Present
Aflac January 2013 - Present
Pantheon Inc February 2006 - Present
Concierge Magazine September 2005 - December 2005
ChaseCom February 2004 - September 2005
IndemCo June 2003 - December 2003
divine Inc. May 2001 - November 2002
SageMaker September 1999 - May 2001
Skills
Account Management, CRM, Sales, Management, Marketing, Sales Management, Salesforce.com, Recruiting, Advertising, Business Development, Telecommunications, Start-ups, Strategic Planning, Customer Satisfaction, SharePoint, Project Management, Microsoft Excel, Customer Service, Microsoft Office, Vendor Management, Outlook, Team Leadership, B2B, Cloud Computing, WebEx, Telemarketing, Workforce Management, Program Management, Pagemaker, XP, Portals, InDesign, Suite, Software, New Business Development, Marketing Strategy, Photography, Digital Photography, Commercial Photography, Event Photography, Photojournalism, Photos, Photoshop, Wedding Photography, Portrait Photography
Education
University of Houston-Downtown
BS, Business Writing
Scharck Photography October 2013 - Present
Aflac January 2013 - Present
Pantheon Inc February 2006 - Present
Concierge Magazine September 2005 - December 2005
ChaseCom February 2004 - September 2005
IndemCo June 2003 - December 2003
divine Inc. May 2001 - November 2002
SageMaker September 1999 - May 2001
Skills
Account Management, CRM, Sales, Management, Marketing, Sales Management, Salesforce.com, Recruiting, Advertising, Business Development, Telecommunications, Start-ups, Strategic Planning, Customer Satisfaction, SharePoint, Project Management, Microsoft Excel, Customer Service, Microsoft Office, Vendor Management, Outlook, Team Leadership, B2B, Cloud Computing, WebEx, Telemarketing, Workforce Management, Program Management, Pagemaker, XP, Portals, InDesign, Suite, Software, New Business Development, Marketing Strategy, Photography, Digital Photography, Commercial Photography, Event Photography, Photojournalism, Photos, Photoshop, Wedding Photography, Portrait Photography
Education
University of Houston-Downtown
BS, Business Writing
Rhonda Burney's ChaseCom Experience January 2005 - January 2007
Job Regional Performance Director at Sitel
Industry Telecommunications
Experience
Sitel January 2009 - Present
IRT October 2007 - December 2008
ChaseCom January 2005 - January 2007
Convergys July 1999 - April 2005
Skills
Workforce Management, IEX, Customer Service, Six Sigma, Avaya, Employee Relations, Call Center Development, Technical Support, Business Process..., Project Management, Inbound Marketing, Leadership Development, CRM, Quality Management, Customer Retention, Management, Leadership, Account Management, Strategic Planning, Team Management, Cross-functional Team..., Sales, Program Management, Employee Training, Sla, Recruiting, COPC, Outsourcing Management
Education
Grambling State University 1984 — 1989
Bachelor's degree, Business Administration and Management, General
Willowridge High School 1980 — 1984
diploma, Business/Corporate Communications
Sitel January 2009 - Present
IRT October 2007 - December 2008
ChaseCom January 2005 - January 2007
Convergys July 1999 - April 2005
Skills
Workforce Management, IEX, Customer Service, Six Sigma, Avaya, Employee Relations, Call Center Development, Technical Support, Business Process..., Project Management, Inbound Marketing, Leadership Development, CRM, Quality Management, Customer Retention, Management, Leadership, Account Management, Strategic Planning, Team Management, Cross-functional Team..., Sales, Program Management, Employee Training, Sla, Recruiting, COPC, Outsourcing Management
Education
Grambling State University 1984 — 1989
Bachelor's degree, Business Administration and Management, General
Willowridge High School 1980 — 1984
diploma, Business/Corporate Communications
Paula Dudley's ChaseCom Experience August 2000 - December 2005
Job Operations Manager at PreCash
Industry Professional Training & Coaching
Experience
PreCash 2013 - 2013
PreCash 2011 - 2013
PreCash 2010 - 2011
PreCash 2005 - 2010
ChaseCom August 2000 - December 2005
Sprint September 1998 - August 2000
Skills
Management, Salesforce.com, Payment Card Processing, Credit Cards, Microsoft Office, Vendor Management, Account Management, Training, Payments, Process Improvement, Quality Assurance, Business Development, Program Management, Call Center, Leadership, SDLC, Product Management, CRM, Microsoft Word, Troubleshooting, Call Centers, Analysis, Customer Service, Business Analysis, Risk Management, Cross-functional Team..., Operations Management, New Business Development, Project Management, Team Building, Integration, Banking, Coaching, Sales Management, Sales, Budgets, Strategy, Executive Management, Telecommunications, Customer Retention, Data Analysis, Access, Product Development, Business Process..., Team Leadership, Visio, Analytics, Financial Services
Education
Lamar University 1983 — 1987
Business Administration and Management, General
PreCash 2013 - 2013
PreCash 2011 - 2013
PreCash 2010 - 2011
PreCash 2005 - 2010
ChaseCom August 2000 - December 2005
Sprint September 1998 - August 2000
Skills
Management, Salesforce.com, Payment Card Processing, Credit Cards, Microsoft Office, Vendor Management, Account Management, Training, Payments, Process Improvement, Quality Assurance, Business Development, Program Management, Call Center, Leadership, SDLC, Product Management, CRM, Microsoft Word, Troubleshooting, Call Centers, Analysis, Customer Service, Business Analysis, Risk Management, Cross-functional Team..., Operations Management, New Business Development, Project Management, Team Building, Integration, Banking, Coaching, Sales Management, Sales, Budgets, Strategy, Executive Management, Telecommunications, Customer Retention, Data Analysis, Access, Product Development, Business Process..., Team Leadership, Visio, Analytics, Financial Services
Education
Lamar University 1983 — 1987
Business Administration and Management, General
John Shepherd's ChaseCom Experience August 2003 - February 2004
Job Engineering Technician at EnerVest, Ltd.
Industry Oil & Energy
Experience
EnerVest, Ltd. January 2013 - Present
EnerVest, Ltd. March 2012 - January 2013
EnerVest, Ltd. March 2011 - March 2012
EnerVest, Ltd. October 2008 - March 2011
AccountPros March 2008 - October 2008
ChaseCom LP August 2007 - December 2007
ChaseCom LP January 2007 - August 2007
ChaseCom LP February 2004 - January 2007
ChaseCom August 2003 - February 2004
Staffmark 2003 - 2003
Skills
BOLO, Microsoft Excel, Process Improvement, Project Management, Outlook, PowerPoint, Microsoft Word, IHS Field Direct, Open Wells, Client Services, Quality Assurance, Analysis, Supervisory Skills, Sales, Leadership, Accounting, Microsoft Office, Strategic Planning, Customer Service, Teamwork, Oil & Gas Industry
Education
University of Oklahoma 1998 — 2000
Jones High School 1994 — 1998
EnerVest, Ltd. January 2013 - Present
EnerVest, Ltd. March 2012 - January 2013
EnerVest, Ltd. March 2011 - March 2012
EnerVest, Ltd. October 2008 - March 2011
AccountPros March 2008 - October 2008
ChaseCom LP August 2007 - December 2007
ChaseCom LP January 2007 - August 2007
ChaseCom LP February 2004 - January 2007
ChaseCom August 2003 - February 2004
Staffmark 2003 - 2003
Skills
BOLO, Microsoft Excel, Process Improvement, Project Management, Outlook, PowerPoint, Microsoft Word, IHS Field Direct, Open Wells, Client Services, Quality Assurance, Analysis, Supervisory Skills, Sales, Leadership, Accounting, Microsoft Office, Strategic Planning, Customer Service, Teamwork, Oil & Gas Industry
Education
University of Oklahoma 1998 — 2000
Jones High School 1994 — 1998
Jerry Fontenot's ChaseCom Experience Inside Sales SupportCorporate ExpressJanuary 2005 - October 2005
Job Sales Manager at ChaseCom
Industry Telecommunications
Experience
ChaseCom Inside Sales SupportCorporate ExpressJanuary 2005 - October 2005
AT&T Wireless (Jackson, MS Region) August 2002 - November 2003
Verizon Wireless October 1996 - May 2002
Education
Kingwood College 2001 — 2002
N/A, Project Management
San Jacinto College 1993 — 1995
Technical, Air Condition & Heating
Lamar University 1976 — 1978
N/A, Business Administration
ChaseCom Inside Sales SupportCorporate ExpressJanuary 2005 - October 2005
AT&T Wireless (Jackson, MS Region) August 2002 - November 2003
Verizon Wireless October 1996 - May 2002
Education
Kingwood College 2001 — 2002
N/A, Project Management
San Jacinto College 1993 — 1995
Technical, Air Condition & Heating
Lamar University 1976 — 1978
N/A, Business Administration
Whitley Nguyen's ChaseCom Experience September 2007 - Present
Job Sales Coach at Chasecom
Industry Telecommunications
Experience
Chasecom September 2007 - Present
Chasecom LP June 2007 - September 2007
Education
Emporia State University 1999 — 2000
Business Management
Chasecom September 2007 - Present
Chasecom LP June 2007 - September 2007
Education
Emporia State University 1999 — 2000
Business Management
Isaiah Patterson's ChaseCom Experience Sports Day PublicationsMedia OperationsJanuary 1998 - April 2005
Job CSM at Chasecom
Industry Management Consulting
Experience
Chasecom Sports Day PublicationsMedia OperationsJanuary 1998 - April 2005
Education
Bakersfield College 1996 — 1999
Chasecom Sports Day PublicationsMedia OperationsJanuary 1998 - April 2005
Education
Bakersfield College 1996 — 1999
Tisha Hardy's ChaseCom Experience April 2007 - Present
Job Quality Analyst at Chasecom
Industry Telecommunications
Experience
Chasecom April 2007 - Present
Chasecom January 2006 - April 2007
Education
Texas Southern University 1992 — 2000
Chasecom April 2007 - Present
Chasecom January 2006 - April 2007
Education
Texas Southern University 1992 — 2000
Lesa Surgi's ChaseCom Experience April 2002 - Present
Job QA Analyst
Industry Telecommunications
Experience
CHASECOM April 2002 - Present
Education
Loyola University New Orleans 1997 — 2002
CHASECOM April 2002 - Present
Education
Loyola University New Orleans 1997 — 2002
Athena Domino's ChaseCom Experience July 2006 - January 2008
Job Director of Operations
Industry Telecommunications
Experience
S4 Communications May 2008 - May 2012
ChaseCom July 2006 - January 2008
FXI Coporation April 2005 - March 2006
Education
University of Houston 1994 — 1997
Accounting and Business/Management
S4 Communications May 2008 - May 2012
ChaseCom July 2006 - January 2008
FXI Coporation April 2005 - March 2006
Education
University of Houston 1994 — 1997
Accounting and Business/Management
Joshua Pharr's ChaseCom Experience Telephone BankingJPMorgan Chase2007 - 2013
Job Quality Analyst at Chasecom
Industry Telecommunications
Experience
Chasecom Telephone BankingJPMorgan Chase2007 - 2013
Education
Full Sail University 1993 — 1994
Chasecom Telephone BankingJPMorgan Chase2007 - 2013
Education
Full Sail University 1993 — 1994
Rhonda Burney's ChaseCom Experience June 2006 - October 2007
Job Training and Quality Manager at ChaseCom
Industry Telecommunications
Experience
I.R.T October 2007 - Present
IRT 2007 - Present
ChaseCom June 2006 - October 2007
Education
Grambling State University 1984 — 1988
I.R.T October 2007 - Present
IRT 2007 - Present
ChaseCom June 2006 - October 2007
Education
Grambling State University 1984 — 1988
Rosalyn Parks's ChaseCom Experience 2006 - 2008
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
ChaseCom 2006 - 2008
Education
Texas Southern University 2004 — 2009
ChaseCom 2006 - 2008
Education
Texas Southern University 2004 — 2009
Dvoy Johnson's ChaseCom Experience January 2007 - November 2007
Job Healthcare and Technical Support Professional
Industry Hospital & Health Care
Experience
Memorial Hermann November 2008 - Present
Health Help January 2008 - November 2008
ChaseCom January 2007 - November 2007
C-Cor Broadband Network Services July 2005 - November 2006
Education
Prairie View A&M University 1995 — 2000
CAD, Industrial Technology
Memorial Hermann November 2008 - Present
Health Help January 2008 - November 2008
ChaseCom January 2007 - November 2007
C-Cor Broadband Network Services July 2005 - November 2006
Education
Prairie View A&M University 1995 — 2000
CAD, Industrial Technology
Terry L Lemke's ChaseCom Experience 2006 - 2007
Job Sr. Director, Client Care at Telvista Inc.
Industry Outsourcing/Offshoring
Experience
Telvista Inc. June 2012 - Present
TeleTech January 2008 - June 2012
ChaseCom 2006 - 2007
TeleTech 2004 - 2006
Apria Healthcare 2003 - 2004
TeleTech 2001 - 2003
Liberty Media Corporation 1999 - 2001
Home Savings of America 1996 - 1998
First Interstate Bank November 1984 - September 1996
Skills
Process Improvement, Workforce Management, BPO, Operations Management, Call Center
Education
University of La Verne
MBA
Telvista Inc. June 2012 - Present
TeleTech January 2008 - June 2012
ChaseCom 2006 - 2007
TeleTech 2004 - 2006
Apria Healthcare 2003 - 2004
TeleTech 2001 - 2003
Liberty Media Corporation 1999 - 2001
Home Savings of America 1996 - 1998
First Interstate Bank November 1984 - September 1996
Skills
Process Improvement, Workforce Management, BPO, Operations Management, Call Center
Education
University of La Verne
MBA
Ginny Wann's ChaseCom Experience May 2000 - June 2002
Job Strategy & Planning HP IT
Industry Information Technology and Services
Experience
Hewlett-Packard November 2005 - Present
ACG LLC January 2003 - August 2005
ChaseCom May 2000 - June 2002
MCI July 1987 - April 2000
Skills
Strategic Financial..., Vendor Management, Project Planning, Go-to-market Strategy, Portfolio Management, Project Management, Cloud Computing, Strategy, Change Management, Sales, IT Service Management, SDLC
Education
Regis University 1984 — 1986
Master of Business Administration (M.B.A.), Information Technology
Sterling College 1977 — 1981
Bachelor of Science (B.S.), Business Administration and Management, General
Hewlett-Packard November 2005 - Present
ACG LLC January 2003 - August 2005
ChaseCom May 2000 - June 2002
MCI July 1987 - April 2000
Skills
Strategic Financial..., Vendor Management, Project Planning, Go-to-market Strategy, Portfolio Management, Project Management, Cloud Computing, Strategy, Change Management, Sales, IT Service Management, SDLC
Education
Regis University 1984 — 1986
Master of Business Administration (M.B.A.), Information Technology
Sterling College 1977 — 1981
Bachelor of Science (B.S.), Business Administration and Management, General
Jason Klank's ChaseCom Experience January 2004 - May 2007
Job IT Manager North America at Archer the well company
Industry Information Technology and Services
Experience
Archer - the well company September 2014 - Present
Archer - the well company May 2007 - September 2014
ChaseCom January 2004 - May 2007
CAROLINA PHONE, LLC January 1999 - January 2004
INSIGNIA FINANCIAL GROUP January 1996 - January 1997
Skills
Vendor Management, Call Center, PMP, ITIL, Telecommunications, Cisco Technologies, Troubleshooting, Servers, Windows 7, Data Center, Management, Microsoft Exchange, VPN, Active Directory, Integration, Networking, Technical Support, Call Centers, Hardware, System Administration, Software Installation, Windows XP
Education
Lone Star College 2011 — 2013
CIS/MIS, 3.9+ GPA
Texas Tech University 1990 — 1991
Computer Science
Texas A&M University 1987 — 1989
Computer Science/Electrical Engineering
Archer - the well company September 2014 - Present
Archer - the well company May 2007 - September 2014
ChaseCom January 2004 - May 2007
CAROLINA PHONE, LLC January 1999 - January 2004
INSIGNIA FINANCIAL GROUP January 1996 - January 1997
Skills
Vendor Management, Call Center, PMP, ITIL, Telecommunications, Cisco Technologies, Troubleshooting, Servers, Windows 7, Data Center, Management, Microsoft Exchange, VPN, Active Directory, Integration, Networking, Technical Support, Call Centers, Hardware, System Administration, Software Installation, Windows XP
Education
Lone Star College 2011 — 2013
CIS/MIS, 3.9+ GPA
Texas Tech University 1990 — 1991
Computer Science
Texas A&M University 1987 — 1989
Computer Science/Electrical Engineering
Mary Frances Dahl's ChaseCom Experience February 2003 - February 2004
Job Business Process Analyst at Integra Telecom
Industry Telecommunications
Experience
Integra Telecom September 2012 - Present
Integra Telecom April 2010 - Present
Integra Telecom February 2009 - April 2010
Cypress Communications February 2006 - December 2008
Frontrunner Network Systems March 2004 - February 2006
ChaseCom February 2003 - February 2004
Norstan Communications 2001 - 2003
PricewaterhouseCoopers 2000 - 2001
TIE Communications 1987 - 2000
Skills
Telecommunications, VoIP, Customer Service, Managed Services, Account Management, Unified Communications, Strategy, Call Centers, Call Center, CRM, Switches, Troubleshooting, Co-location, Wireless, Fiber Optics, Process Improvement, Networking, IP, Customer Experience, LAN-WAN, SIP, MPLS, Vendor Management, DSL, Ethernet, Cisco Technologies, Cloud Computing, Telephony, Integration, Product Management, Solution Selling, B2B, Data Center, Direct Sales, Customer Retention, Avaya, Network Design, Metro Ethernet, IVR, Routers, Analysis, Optical Fiber, Product Development, WAN, SIP Trunking, Broadband, T1, Business Process, Salesforce.com, SaaS
Education
University of Saint Thomas 1990 — 1992
Graduate studies in Business Measurement and Applied Statistics
University of St. Thomas 1979 — 1984
BA, Secondary Ed - SS
The College of St. Scholastica 1978 — 1979
Music
Integra Telecom September 2012 - Present
Integra Telecom April 2010 - Present
Integra Telecom February 2009 - April 2010
Cypress Communications February 2006 - December 2008
Frontrunner Network Systems March 2004 - February 2006
ChaseCom February 2003 - February 2004
Norstan Communications 2001 - 2003
PricewaterhouseCoopers 2000 - 2001
TIE Communications 1987 - 2000
Skills
Telecommunications, VoIP, Customer Service, Managed Services, Account Management, Unified Communications, Strategy, Call Centers, Call Center, CRM, Switches, Troubleshooting, Co-location, Wireless, Fiber Optics, Process Improvement, Networking, IP, Customer Experience, LAN-WAN, SIP, MPLS, Vendor Management, DSL, Ethernet, Cisco Technologies, Cloud Computing, Telephony, Integration, Product Management, Solution Selling, B2B, Data Center, Direct Sales, Customer Retention, Avaya, Network Design, Metro Ethernet, IVR, Routers, Analysis, Optical Fiber, Product Development, WAN, SIP Trunking, Broadband, T1, Business Process, Salesforce.com, SaaS
Education
University of Saint Thomas 1990 — 1992
Graduate studies in Business Measurement and Applied Statistics
University of St. Thomas 1979 — 1984
BA, Secondary Ed - SS
The College of St. Scholastica 1978 — 1979
Music
Raymond Burgos's ChaseCom Experience 2005 - 2007
Job Manager of Jos. A. Bank Clothiers, Customer Service at The Men's Wearhouse, Inc
Industry Information Technology and Services
Experience
The Men's Wearhouse, Inc November 2014 - Present
The Men's Wearhouse, Inc November 2012 - November 2014
The Men's Wearhouse, Inc April 2012 - November 2012
Academy Sports + Outdoors March 2011 - April 2012
ThinOps Communications May 2008 - February 2009
Chasecom 2005 - 2007
Houston Community Call Center 2002 - 2005
TeleCheck 2000 - 2002
Skills
Speech Analytics, Speech Technology, Quality Auditing, Call Centers, Operations Management, Quality Assurance, Workforce Management, Call Center, Software Documentation, Leadership, Quality Management, Sales Management, Training, PowerPoint, Microsoft Excel, Access, Business Analysis, Excel, Management, Salesforce.com, Executive Management, Sales Process, Creative Problem Solving, B2B, Executive Development, Customer Service, Business Development, Job Coaching, Forecasting, Group Dynamics, Employee Training, Analysis, Sales, Program Management, Critical Thinking, Leadership Development, Project Management, Mentoring, Remote Monitoring, Progress Monitoring
Education
Grambling State University 1996 — 1999
Education
The Men's Wearhouse, Inc November 2014 - Present
The Men's Wearhouse, Inc November 2012 - November 2014
The Men's Wearhouse, Inc April 2012 - November 2012
Academy Sports + Outdoors March 2011 - April 2012
ThinOps Communications May 2008 - February 2009
Chasecom 2005 - 2007
Houston Community Call Center 2002 - 2005
TeleCheck 2000 - 2002
Skills
Speech Analytics, Speech Technology, Quality Auditing, Call Centers, Operations Management, Quality Assurance, Workforce Management, Call Center, Software Documentation, Leadership, Quality Management, Sales Management, Training, PowerPoint, Microsoft Excel, Access, Business Analysis, Excel, Management, Salesforce.com, Executive Management, Sales Process, Creative Problem Solving, B2B, Executive Development, Customer Service, Business Development, Job Coaching, Forecasting, Group Dynamics, Employee Training, Analysis, Sales, Program Management, Critical Thinking, Leadership Development, Project Management, Mentoring, Remote Monitoring, Progress Monitoring
Education
Grambling State University 1996 — 1999
Education
Henrietta Steele's ChaseCom Experience June 2005 - January 2006
Job Customer Service
Industry Retail
Experience
Macys October 2009 - April 2013
Convergys June 2007 - March 2008
ChaseCom June 2005 - January 2006
Affiliated Computer Services April 2003 - April 2005
Skills
Customer Service, Sales
Education
Houston Community College 2000 — 2001
Business Administration
Muskegon Community College 1971 — 1973
Business Administration
Shelton State Technical School 1971 — 1972
N/A, Busines
Macys October 2009 - April 2013
Convergys June 2007 - March 2008
ChaseCom June 2005 - January 2006
Affiliated Computer Services April 2003 - April 2005
Skills
Customer Service, Sales
Education
Houston Community College 2000 — 2001
Business Administration
Muskegon Community College 1971 — 1973
Business Administration
Shelton State Technical School 1971 — 1972
N/A, Busines
Ruthie Lee-Esene, SPHR's ChaseCom Experience January 1999 - January 2000
Job Human Resource Director The BTS Team
Industry Human Resources
Experience
The BTS Team June 2006 - Present
Prairie View A&M University 2010 - 2010
Barrett Burke Wilson Castle Daffin & Frappier LLP February 2000 - June 2006
University of Phoenix April 2003 - May 2006
ChaseCom January 1999 - January 2000
Office of the Attorney General January 1990 - January 1999
Skills
Mediation, Realtor/Broker, Excel, Microsoft Word, PowerPoint, Performance Management, Employee Relations, Microsoft Excel, Recruiting
Education
Houston Baptist University 1991 — 1995
MASTER OF SCIENCE DEGREE, Human Resources Management
The University of Texas at Dallas 1986 — 1991
BACHELOR OF SCIENCE, General Studies
Rice University
The BTS Team June 2006 - Present
Prairie View A&M University 2010 - 2010
Barrett Burke Wilson Castle Daffin & Frappier LLP February 2000 - June 2006
University of Phoenix April 2003 - May 2006
ChaseCom January 1999 - January 2000
Office of the Attorney General January 1990 - January 1999
Skills
Mediation, Realtor/Broker, Excel, Microsoft Word, PowerPoint, Performance Management, Employee Relations, Microsoft Excel, Recruiting
Education
Houston Baptist University 1991 — 1995
MASTER OF SCIENCE DEGREE, Human Resources Management
The University of Texas at Dallas 1986 — 1991
BACHELOR OF SCIENCE, General Studies
Rice University
Segun Aminu's ChaseCom Experience December 2006 - October 2007
Job Data Quality Analyst at Chevron
Industry Information Technology and Services
Experience
Chevron January 2015 - Present
Chevron August 2012 - December 2014
Calpine October 2011 - August 2012
Chevron May 2011 - August 2011
Coventry Healthcare December 2008 - October 2010
ChaseCom December 2006 - October 2007
Skills
Active Directory, Technical Support, VPN, Networking, Servers, Software Installation, Troubleshooting, Leadership, Software Documentation, Windows Server, Security, XP, Windows, Project Management, Infrastructure, System Deployment
Education
University of Houston 2010 — 2012
B.Sc, Computer Information Systems
Houston Community College
Associates, Maths/Science
Chevron January 2015 - Present
Chevron August 2012 - December 2014
Calpine October 2011 - August 2012
Chevron May 2011 - August 2011
Coventry Healthcare December 2008 - October 2010
ChaseCom December 2006 - October 2007
Skills
Active Directory, Technical Support, VPN, Networking, Servers, Software Installation, Troubleshooting, Leadership, Software Documentation, Windows Server, Security, XP, Windows, Project Management, Infrastructure, System Deployment
Education
University of Houston 2010 — 2012
B.Sc, Computer Information Systems
Houston Community College
Associates, Maths/Science
Giancarlo Sardi's ChaseCom Experience October 2001 - October 2002
Job Technology Services & Solutions (Owner)
Industry Information Technology and Services
Experience
Technology Services & Solutions September 2012 - Present
Hewlett-Packard June 2006 - Present
CenterPoint Energy May 2004 - August 2005
ChaseCom October 2001 - October 2002
ChaseCom August 2001 - October 2001
Skills
HP, Product Engineering, Storage, HP-UX, SCSI, Storage Area Networks, Unix, Fibre Channel, Cloud Computing, Pre-sales, Solution Architecture, Firmware, Testing, Data Center, Virtualization
Education
University of Houston 2008 — 2011
Masters of Electrical Engineering, Biomedical/Neuroscience, 3.86
University of Houston 2002 — 2006
Bachelor's of Science, Electrical Engineering, 3.87
Technology Services & Solutions September 2012 - Present
Hewlett-Packard June 2006 - Present
CenterPoint Energy May 2004 - August 2005
ChaseCom October 2001 - October 2002
ChaseCom August 2001 - October 2001
Skills
HP, Product Engineering, Storage, HP-UX, SCSI, Storage Area Networks, Unix, Fibre Channel, Cloud Computing, Pre-sales, Solution Architecture, Firmware, Testing, Data Center, Virtualization
Education
University of Houston 2008 — 2011
Masters of Electrical Engineering, Biomedical/Neuroscience, 3.86
University of Houston 2002 — 2006
Bachelor's of Science, Electrical Engineering, 3.87
Camelo Hector's ChaseCom Experience May 2001 - December 2007
Job IM Manager at CHRISTUS Health
Industry Hospital & Health Care
Experience
CHRISTUS Health January 2008 - Present
ChaseCom May 2001 - December 2007
GE Marquette May 1993 - May 2000
Skills
Disaster Recovery, Healthcare Information..., Meditech, HIPAA, SharePoint, Hospitals, Healthcare, EHR, Revenue Cycle, Software Documentation, Visio, EMR, Process Improvement, Business Analysis, Management, Project Management, Vendor Management, Team Building, Team Leadership, Troubleshooting, Business Process..., Call Centers
Education
University of Houston 2000 — 2003
Bachelor of Science (BS), Management Information Systems, General
CHRISTUS Health January 2008 - Present
ChaseCom May 2001 - December 2007
GE Marquette May 1993 - May 2000
Skills
Disaster Recovery, Healthcare Information..., Meditech, HIPAA, SharePoint, Hospitals, Healthcare, EHR, Revenue Cycle, Software Documentation, Visio, EMR, Process Improvement, Business Analysis, Management, Project Management, Vendor Management, Team Building, Team Leadership, Troubleshooting, Business Process..., Call Centers
Education
University of Houston 2000 — 2003
Bachelor of Science (BS), Management Information Systems, General
Brad Church's ChaseCom Experience 2008 - 2009
Job SalesStaff, LLC
Industry Marketing and Advertising
Experience
SalesStaff, LLC March 2010 - Present
ChaseCom 2008 - 2009
Skills
Account Management, Marketing Automation, Salesforce.com, Lead Management, Lead Generation, Email Marketing, Demand Generation, B2B, CRM, Telemarketing, Cold Calling, Marketing, Direct Marketing, Sales, Inside Sales, Sales Operations, Online Advertising, Online Marketing, SEO, Strategic Partnerships, Solution Selling, Sales Process, Direct Sales, Digital Marketing, B2B Marketing, Selling, SaaS, Enterprise Software
Education
The University of Texas at Austin
SalesStaff, LLC March 2010 - Present
ChaseCom 2008 - 2009
Skills
Account Management, Marketing Automation, Salesforce.com, Lead Management, Lead Generation, Email Marketing, Demand Generation, B2B, CRM, Telemarketing, Cold Calling, Marketing, Direct Marketing, Sales, Inside Sales, Sales Operations, Online Advertising, Online Marketing, SEO, Strategic Partnerships, Solution Selling, Sales Process, Direct Sales, Digital Marketing, B2B Marketing, Selling, SaaS, Enterprise Software
Education
The University of Texas at Austin
Jerry G. Fontenot's ChaseCom Experience July 2008 - November 2008
Job at Suddeath Interests, Inc.
Industry Accounting
Experience
Suddeath Interests, Inc. August 2010 - Present
End users for System Supply October 2009 - July 2010
ThinOps Communications February 2009 - September 2009
IRT January 2008 - February 2009
ChaseCom July 2008 - November 2008
Education
San Jacinto College 2001 — 2002
Certification, Project Management
San Jacinto College 1999 — 2000
Technical, HVAC
Lamar University 1976 — 1978
Business Administration/Pre-Law
Suddeath Interests, Inc. August 2010 - Present
End users for System Supply October 2009 - July 2010
ThinOps Communications February 2009 - September 2009
IRT January 2008 - February 2009
ChaseCom July 2008 - November 2008
Education
San Jacinto College 2001 — 2002
Certification, Project Management
San Jacinto College 1999 — 2000
Technical, HVAC
Lamar University 1976 — 1978
Business Administration/Pre-Law
Covington Tonya's ChaseCom Experience February 2003 - November 2005
Job Sales & Customer Care
Industry Consumer Goods
Experience
Allconnect August 2013 - April 2015
Interactive Response Technologies, (IRT) February 2007 - February 2014
Cybercity July 2011 - December 2011
PreCash November 2005 - January 2007
ChaseCom February 2003 - November 2005
Skills
Operations Management, Team Leadership, Process Improvement, Customer Relations, Budgeting, Budgets, Customer Service, Coaching, Sales, Call Centers, Management, Customer Satisfaction, Time Management, Training, Team Building, Account Management, Leadership, Customer Experience, Customer Retention, CRM, Business Development, Sales Management, Vendor Management, Performance Management, Telecommunications
Education
University of HoustonOhio State University 1997 — 1998
M.B.A, Speech Disorders
Jackson State University, Jackson Mississippi 1993 — 1997
B.A, Speech Communication
Jackson State University 1992 — 1997
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Jackson State University
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Allconnect August 2013 - April 2015
Interactive Response Technologies, (IRT) February 2007 - February 2014
Cybercity July 2011 - December 2011
PreCash November 2005 - January 2007
ChaseCom February 2003 - November 2005
Skills
Operations Management, Team Leadership, Process Improvement, Customer Relations, Budgeting, Budgets, Customer Service, Coaching, Sales, Call Centers, Management, Customer Satisfaction, Time Management, Training, Team Building, Account Management, Leadership, Customer Experience, Customer Retention, CRM, Business Development, Sales Management, Vendor Management, Performance Management, Telecommunications
Education
University of HoustonOhio State University 1997 — 1998
M.B.A, Speech Disorders
Jackson State University, Jackson Mississippi 1993 — 1997
B.A, Speech Communication
Jackson State University 1992 — 1997
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Jackson State University
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Gary Fields's ChaseCom Experience 2005 - 2007
Job Business Process Manager for Fortune 500 Companies
Industry Information Technology and Services
Experience
Xerox September 2010 - Present
JPMorgan Chase 2007 - 2010
ChaseCom 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets, Call Centers, Customer Satisfaction, Human Resources, Leadership, Management, Process Improvement, Software Documentation, Strategic Planning, Team Building, Team Management, Training
Education
Texas Southern University 1990 — 1992
Business Administration and Management, General
Bishop College 1987 — 1989
Associate of Arts (AA), Religion/Religious Studies
Xerox September 2010 - Present
JPMorgan Chase 2007 - 2010
ChaseCom 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets, Call Centers, Customer Satisfaction, Human Resources, Leadership, Management, Process Improvement, Software Documentation, Strategic Planning, Team Building, Team Management, Training
Education
Texas Southern University 1990 — 1992
Business Administration and Management, General
Bishop College 1987 — 1989
Associate of Arts (AA), Religion/Religious Studies
Ryan Alva's ChaseCom Experience March 2002 - June 2002
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Pomeroy January 2011 - September 2012
Southern Union 2012 - 2012
National Instruments January 2005 - January 2009
Texas A&M Health Science Center July 2004 - April 2005
ChaseCom March 2002 - June 2002
Skills
Windows 7, Computer Repair, Mandarin, Windows 7 Migration, Microsoft Office, JavaSE, C++, JScript, VBScript, Visual Basic, XML, HTML, WSH
Education
ITT Technical Institute-Webster 2004 — 2005
Associate of Science (A.S.), Software Applications and Programming, 4.0
Pomeroy January 2011 - September 2012
Southern Union 2012 - 2012
National Instruments January 2005 - January 2009
Texas A&M Health Science Center July 2004 - April 2005
ChaseCom March 2002 - June 2002
Skills
Windows 7, Computer Repair, Mandarin, Windows 7 Migration, Microsoft Office, JavaSE, C++, JScript, VBScript, Visual Basic, XML, HTML, WSH
Education
ITT Technical Institute-Webster 2004 — 2005
Associate of Science (A.S.), Software Applications and Programming, 4.0
Curly Muse's ChaseCom Experience 2002 - 2007
Job Telecommunications Professional
Industry Telecommunications
Experience
ChaseCom 2002 - 2007
Skills
Windows 7, Workforce Management, Managed Services, Process Improvement, Software Installation, Cisco Technologies, Telecommunications, Customer Retention, Wireless, Customer Experience, Avaya, Networking, Customer Satisfaction, VoIP, Vendor Management, Troubleshooting, Technical Support, Call Centers, Customer Service, Data Center, Disaster Recovery, Telephony, CRM, Computer Network..., LAN-WAN, Windows XP, Computer Hardware, Routers, WAN, Servers, Cabling, Visio, Team Leadership, IP
Education
University of Phoenix 2005 — 2013
Bachelors - MPA, Management - Public Administration
ChaseCom 2002 - 2007
Skills
Windows 7, Workforce Management, Managed Services, Process Improvement, Software Installation, Cisco Technologies, Telecommunications, Customer Retention, Wireless, Customer Experience, Avaya, Networking, Customer Satisfaction, VoIP, Vendor Management, Troubleshooting, Technical Support, Call Centers, Customer Service, Data Center, Disaster Recovery, Telephony, CRM, Computer Network..., LAN-WAN, Windows XP, Computer Hardware, Routers, WAN, Servers, Cabling, Visio, Team Leadership, IP
Education
University of Phoenix 2005 — 2013
Bachelors - MPA, Management - Public Administration
Patrick Cardamone's ChaseCom Experience 2003 - 2005
Job Attorney
Industry Law Practice
Experience
Patrick Nathan Cardamone, Attorney at Law October 2012 - Present
Mosemarie Body, Attorney at Law May 2009 - August 2011
Reynolds Cancer Support House February 2009 - May 2009
Drug Court February 2009 - May 2009
University of Arkansas, Fort Smith August 2008 - May 2009
Jackson Hewitt Tax Service Inc. January 2005 - April 2009
Chasecom 2003 - 2005
Davis Entertainment Filmworks May 2002 - August 2002
Skills
Legal Research, Legal Writing, Courts
Education
Benjamin N. Cardozo School of Law, Yeshiva University 2009 — 2012
Doctor of Law (JD), Law
University of Arkansas, Fort Smith 2007 — 2009
Bachelor of Arts (BA), History, Psychology
Patrick Nathan Cardamone, Attorney at Law October 2012 - Present
Mosemarie Body, Attorney at Law May 2009 - August 2011
Reynolds Cancer Support House February 2009 - May 2009
Drug Court February 2009 - May 2009
University of Arkansas, Fort Smith August 2008 - May 2009
Jackson Hewitt Tax Service Inc. January 2005 - April 2009
Chasecom 2003 - 2005
Davis Entertainment Filmworks May 2002 - August 2002
Skills
Legal Research, Legal Writing, Courts
Education
Benjamin N. Cardozo School of Law, Yeshiva University 2009 — 2012
Doctor of Law (JD), Law
University of Arkansas, Fort Smith 2007 — 2009
Bachelor of Arts (BA), History, Psychology
Ann Antony's ChaseCom Experience June 2003 - October 2003
Job Financial Planning Analyst at Geomet Inc.
Industry Oil & Energy
Experience
Geomet, Inc. October 2013 - August 2014
Geomet, Inc. August 2008 - September 2013
Geomet, Inc. September 2007 - August 2008
Resources Global Professionals August 2006 - September 2007
Onyx Industrial Services March 2004 - July 2006
ChaseCom June 2003 - October 2003
ChaseCom September 1999 - May 2003
Dynegy May 1996 - September 1999
ELTECH International September 1992 - May 1996
Skills
Gas, Microsoft Office, Financial Analysis, OGSYS systems, Doc Vue, Financial Reporting, Budget Process, Accruals, Bank Reconciliation, PeopleSoft
Education
University of Houston-Clear Lake 1990 — 1992
Accounting
San Jacinto College
Geomet, Inc. October 2013 - August 2014
Geomet, Inc. August 2008 - September 2013
Geomet, Inc. September 2007 - August 2008
Resources Global Professionals August 2006 - September 2007
Onyx Industrial Services March 2004 - July 2006
ChaseCom June 2003 - October 2003
ChaseCom September 1999 - May 2003
Dynegy May 1996 - September 1999
ELTECH International September 1992 - May 1996
Skills
Gas, Microsoft Office, Financial Analysis, OGSYS systems, Doc Vue, Financial Reporting, Budget Process, Accruals, Bank Reconciliation, PeopleSoft
Education
University of Houston-Clear Lake 1990 — 1992
Accounting
San Jacinto College
Brad Womack's ChaseCom Experience April 2002 - December 2007
Job Systems Analyst at LENSEC LLC
Industry Security and Investigations
Experience
LENSEC LLC February 2008 - Present
ChaseCom April 2002 - December 2007
Education
Houston Community College
Computer Science
LENSEC LLC February 2008 - Present
ChaseCom April 2002 - December 2007
Education
Houston Community College
Computer Science